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Your Inquiries
InquiryId :  2816  InquiryType :  New Reservation  DateAndTime :  2007-03-30 02:36:28  Status :  Pending
Customer submitted at 2007-08-13 15:59:03

you are sending me someone elses communication. I am #872403 Nancy Love who cancelled and am waiting for refund you promised on july 18, 2007 id#2221
Customer submitted at 2007-03-30 02:36:28

test


InquiryId :  2817  InquiryType :    DateAndTime :  2007-03-30 05:33:19  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 03:03:27

Hi,
Can you be more clear on that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-30 05:33:19

How long does it take to get a response? Did you think I will just forgetid


InquiryId :  2819  InquiryType :  New Reservation  DateAndTime :  2007-03-30 06:39:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:15:40

Yes, the price includes all port charges and taxes.Please come to live chat and discuss with our cruise specialist to get the best deals on cruise.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 06:39:02

Hello, I was wondering if there was a better price for a cruise on the royal carribean Mariner for june10,07. I need it for 2Adult 4 child in two cabins. price was 1047.00 each. If I am a travel agent is there a better price? Does this price include all port charges etc.?


InquiryId :  2821  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-03-30 06:53:11  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:18:45

Hi,
Can you be more clear on that?

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-30 21:18:03

The left side is to upload your photo for your card. What about the website?
Replied By risaf risaf at 2007-03-30 20:58:58

Once you login with your user ID and password on the left hand side of the page you will find the link to upload your photo.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 06:53:11

How does a new member download their photo for their website>


InquiryId :  2822  InquiryType :  New Reservation  DateAndTime :  2007-03-30 07:37:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:20:34

Yes, we do offer Condos,please try the powersearch to the get the quote.If you have any problem please come to live chat and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 07:37:35

I am a new RTA with World Ventures, and I need a CONDO for my family ON the beach in either Destin, Ft. Walton, or Seagrove, Florida, OR Gulf Shores or Orange Beach, Alabama. DOES WORLD VENTURES HAVE ACCESS TO ANY CONDOS? I hate to pay $2000-3000 to someone ELSE when I represent World Ventures, but we MUST have a condo (with a living area, kitchen, etc) for our family w/small children. We need it for a week (July 21-27). Can you help me do this through WV?


InquiryId :  2823  InquiryType :  New Reservation  DateAndTime :  2007-03-30 07:37:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:22:12

What ever displayed is the best bet available on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 07:37:41

I am looking to Fly to South Africa with my wife and 12 year old daughter, Leaving Bloominton Illinois(BMI) on the 29 November 2007, Flying to Johannesburg(JNB) and return to BMI on the 3rd of January 3008 The Price I got on powersearch was about $1800


InquiryId :  2825  InquiryType :  Travel Commissions  DateAndTime :  2007-03-30 08:06:16  Status :  Replied and Resolved
Customer submitted at 2007-03-30 20:56:44

The Booking ID # GRP9LPA2701T
Customer submitted at 2007-03-30 20:50:09

This will be updated in next few days on your site. Thank You WorldVentures Team -------------------------------------------------------------------------------- Customer submitted at 2007-03-28 19:50:50 FYI, I did not see the update. Can you please let me know why did not show the same time with the flight's booking? Thanks, Lauren -------------------------------------------------------------------------------- Replied By risaf risaf at 2007-03-26 00:33:14 The cruise booking too is confirmed and you will earn commission for that, it will be updated in next few days. Thank You WorldVentures Team -------------------------------------------------------------------------------- Customer submitted at 2007-03-25 09:42:31 I booked from www.lauren.worldventures.com with ID # 873749. The password lauren123. Shiraz is the travel agent live chat that booked this trip (cruise & flight). The trip has been paid in full.
Replied By risaf risaf at 2007-03-30 20:47:52

Please provide me the tracking id of the reservation and also the subdomain and login/password information to check with your enquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 08:06:16

FYI, My site has not been updated yet for the commisions of cruise that I booked on 3/10/07. I have been requested about this matter since 3/24/07 and has been replied "in next few days" in 2 times. Today is 3/30/07. Can I get the honest answer, please. Why and is there any problem with the booking?


InquiryId :  2826  InquiryType :  New Reservation  DateAndTime :  2007-03-30 08:41:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:23:09

Could you please give me the subdomain name or the url of your website so that I can have this checked immediately.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 08:41:50

I can not get the power search to work.


InquiryId :  2827  InquiryType :  New Reservation  DateAndTime :  2007-03-30 08:57:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:24:17

For an economy search fare you can always use the powersearch under flight tab, but for business class ticket you will have to come live chat and talk to our agent to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 08:57:17

I would like to specify tha I need one ticket for first class and one enconomy, where on the screen can I do this?


InquiryId :  2831  InquiryType :  Dreatrips  DateAndTime :  2007-03-30 11:57:34  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 02:58:55

Hi,
Please E-mail at dreamtrips@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-30 11:57:34

Any chance that more rooms will open up for the Mexico cruise???


InquiryId :  2833  InquiryType :    DateAndTime :  2007-03-30 12:14:53  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-01 21:04:33

Please provide me the subdomain and also login and password to check with your enquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 12:14:53

Why aren't I able to see the Cruise options that are available?


InquiryId :  2838  InquiryType :  Existing Reservation  DateAndTime :  2007-03-30 14:01:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:12:57

Could you please be more clear on what exacty is your question?

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 14:01:10

RENTAL


InquiryId :  2839  InquiryType :  Existing Reservation  DateAndTime :  2007-03-30 14:12:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:13:23

Please provide me Tracking or the Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 14:12:36

car rental i have a confirmation # but I dont know what car rental complany i an using


InquiryId :  2840  InquiryType :  New Reservation  DateAndTime :  2007-03-30 14:27:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:31:11

Please provide me Tracking or the Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 14:27:38

car rental this is my first time using your web site. how long dose it take to confirm a car rental


InquiryId :  2841  InquiryType :  New Reservation  DateAndTime :  2007-03-30 14:55:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:32:00

You mean it does not allow on our website or on expedia website?

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 14:55:58

when i go to expedia from your link i want my child ticket as a child on lap it does not allow this


InquiryId :  2842  InquiryType :  New Reservation  DateAndTime :  2007-03-30 15:05:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-30 20:35:36

ok, I will have this problem informed to the concerned department immediately,meanwhile you can come to live chat and talk to our agent who can help you if you are unable get any particular hotel or Condo you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 15:05:45

I put in a search for hotels in Destin, Florida, but it brought up hotels in Tallahassee, Florida. This is FAR from Destin...this is my first time to use this system to try to book a vacation, and so, I'm confused...ALSO...do yall have access to condos? There is virtually nothing listed under your 'beaches' section for Florida beaches (the most beautiful in our country). These seem like some problems to me. I would like some help with these confusing things about PowerSearch...


InquiryId :  2846  InquiryType :  Group Reservation  DateAndTime :  2007-03-30 19:11:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 02:43:31

Hi,
For Group reservation, you have to follow up by E-mailing at travel@worldventures.com and some one will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-30 19:11:55

i apply for a group rate 3 weeks ago and i recieve no respone


InquiryId :  2850  InquiryType :  New Reservation  DateAndTime :  2007-03-30 23:26:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-03-31 00:11:49

You can update the pic and content, what you have to do is login with the user id and password and click on the respected link on the left side of the page.

Thank You
WorldVentures Team
Customer submitted at 2007-03-30 23:26:15

Can the website be changed at all? Can pic be uploaded or content be edited? If so....how?


InquiryId :  2853  InquiryType :  Existing Reservation  DateAndTime :  2007-03-31 04:47:42  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:08:33

Hi,
I need the Tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 04:47:42

checking on my reservasion for the mexico cruse


InquiryId :  2854  InquiryType :  New Reservation  DateAndTime :  2007-03-31 07:13:46  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 02:37:41

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.We only book for economy class.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 07:13:46

I would like to make reservations from Fort Lauderdale to Lyon France leaving on the 27th April and returning about May 8th. I can travel +/- day stated. I have not used my site before and cannot fint Lyon France as a destination. I also wanted to check Business class on the overseas leg of trip


InquiryId :  2856  InquiryType :  New Reservation  DateAndTime :  2007-03-31 10:23:48  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 10:08:50

Hi,
Was the reservation for Mary James ?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 19:16:43

You don't understand I had a terrible time trying to book that flight to Vegas I had many numbers because I couldn't get the proper help on chat. I think it is GRP71IXN027V
Replied By Nick at 2007-04-02 08:18:21

Hi,
I need the Tracking number of your reservation to retreive the information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 07:57:08

I was inquiring about $263.20 in monies that I paid for a ticket through WV that was supposed to be cancelled and credited back to my CC but was not. You responded with "You need to talk with chat" which by the way I have already done I have copies of the chat in my computer. I want my monies credited back to my account now. I have been dealing with this since Feb 12th and I feel that I have been ignored and put off and I am tired of it.
Replied By Nick at 2007-04-01 02:36:50

Hi,
Do you want to enquire about a existing reservation or something else.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 10:23:48

I can not live chat with out a tracking number so what do I use.


InquiryId :  2858  InquiryType :  Dreatrips  DateAndTime :  2007-03-31 10:57:06  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 02:35:52

Hi,
Please E-mail at dreamtrips@worldventures.com and they will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 10:57:06

looking for confirmation on dreamtrip booked a couple day ago to Cancun, Mexico, Help Mike Blevins


InquiryId :  2859  InquiryType :  Existing Reservation  DateAndTime :  2007-03-31 11:02:21  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:10:03

Hi,
For any changes or cancellation, you have to come back to live chat and refer your tracking number and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 11:02:21

i need to change my existing reservation from April 4 & 5 to april 11 12


InquiryId :  2861  InquiryType :  Travel Commissions  DateAndTime :  2007-03-31 11:46:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:40:15

Hi,
The tracking number you have given is incorrect. Please give me the correct number and the passenger name.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 11:46:14

This is my 3rd request !!! wondering when i will get my commission??? booking # is 42327RQ6V


InquiryId :  2862  InquiryType :  New Reservation  DateAndTime :  2007-03-31 11:54:44  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:27:13

Hi,
The tracking number is incorrect. Please provide me the correct number and the passenger name.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 11:54:44

Why have I not heard anything back from you concerning tracking #GRP95008T226? This reservation was for 3 adults, 1 child, and 1 infant. It was booked last week. Please let me know what is going on with this request. I need to hear from you by the first of the month. Thank you, Larry


InquiryId :  2863  InquiryType :  New Reservation  DateAndTime :  2007-03-31 11:56:18  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:28:07

Hi,
We do not book Train reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 11:56:18

I would like to make a reservation on Amtrak round trip from St. Paul, MN to Glenview, IL on the Empire Builder -- deprating Sat., 5/12 and returning Wed., 5/16.


InquiryId :  2866  InquiryType :  New Reservation  DateAndTime :  2007-03-31 12:46:39  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:29:30

Hi,
I need the Tracking number of both the reservation to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 12:46:39

I am a new agent working for World Ventures. I had a friend book 2 flights in June through my website yesterday and he received and email today saying that there was a problem confirming one of the tickets. My ID# is 879991 and my name is Jason Pullins, my phone contact is 865-964-7486. I would like to receive some contact regarding this problem as soon as possible.


InquiryId :  2867  InquiryType :    DateAndTime :  2007-03-31 13:43:16  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 02:33:49

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 13:43:16

I am tired of this run around. Why did my picture and text appear for 1/2 a day and now it is gone again? Customer support from my .biz site said it is YOUR problem to solve so please solve it. Why isn't the 'refer website' working?


InquiryId :  2871  InquiryType :  Existing Reservation  DateAndTime :  2007-03-31 15:39:39  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:12:41

Hi,
We are still awaiting confirmation from the airline. As soon as we receive confirmation from the airline, we will send you the confirmation E-mail. The airlines normally takes 24 Hours to send the confirmation E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 15:39:39

I HAVEN'T RECIEVED AN EMAIL ON MY FLIGHT. TRACKING # GRP5080NI3H2


InquiryId :  2872  InquiryType :  Existing Reservation  DateAndTime :  2007-03-31 15:58:45  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 02:29:50

Hi,
The tracking number you have provided is incorrect. Please give me send me the correct number.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 15:58:45

DID NOT GET CONFIRMATION TO EMAIL FOR CAR RESERVATION. CONFIRM #GRP2J3263T80I


InquiryId :  2874  InquiryType :  New Reservation  DateAndTime :  2007-03-31 16:37:30  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:30:41

Hi,
I need the Tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 16:37:30

Hi, I just booked a trip to the Bahamas for two and I'm not getting anything in my email about it or anything in the intierary. Please let me know if it has been booked or not.


InquiryId :  2875  InquiryType :  Dreatrips  DateAndTime :  2007-03-31 17:23:13  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 02:28:12

Hi,
It is for 2 person atleast.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 17:23:13

Do you offer dream packages for singles


InquiryId :  2876  InquiryType :  Existing Reservation  DateAndTime :  2007-03-31 17:37:56  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:14:26

Hi,
We are still awaiting confirmation from the airline. As soon as we receive confirmation from the airline, we will send you the confirmation E-mail. The airlines normally takes 24 Hours to send the confirmation E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 17:37:56

still waiting on e mail for GRP5080NI3H2


InquiryId :  2877  InquiryType :  New Reservation  DateAndTime :  2007-03-31 17:58:29  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:31:57

Hi,
Have you tried giving a search using the Powersearch toolbar and submit your reservation request?

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 17:58:29

Need to book flight from ewr to ord having issues Regards Gary B 732-940-8854


InquiryId :  2878  InquiryType :  New Reservation  DateAndTime :  2007-03-31 18:10:02  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:33:23

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 18:10:02

Good evening, After typing in my login name & password to access WORLDVENTURESVT, I received the following error msg.: "Your computer did not meet one or more of the requirements for this site. Please follow the instructions below. 106 - Cookies Cookies need to be enabled in your web browser Make sure you are using Microsoft Internet Explorer and: 1.Use the top menu bar and navigate to: Tools > Internet Options > Privacy (Tab) 2.Click the button labeled "Default" 3.Click the button labeled "Apply" 4.Click the button labeled "Ok" 5.Close all open Microsoft Internet Explorer windows 6.Open a new Microsoft Internet Explorer window 7.Proceed to lightspeedvt.com I followed all the steps above and I'm still having problem login on to VT. Can you please help me?


InquiryId :  2879  InquiryType :  New Reservation  DateAndTime :  2007-03-31 18:26:46  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:33:51

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 18:26:46

Hi, After typing in the information for a new reservation, I click on "Book with us" then click "Continue", the system takes me back to the main page. I'm unable to make new reservation. Can you please tell me what to do to fix this problem?


InquiryId :  2880  InquiryType :  New Reservation  DateAndTime :  2007-03-31 20:00:32  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 00:34:42

Hi,
Please come to www.worldventures.com/wvindex.html and click on LiveChat.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 20:00:32

did not receive live web chat?


InquiryId :  2881  InquiryType :  Existing Reservation  DateAndTime :  2007-03-31 20:08:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-01 21:07:00

Please come to live chat ASAP and our representative will help you re-process the request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-01 10:05:51

Dear Sir/Madam I would not like my booking to be cancelled. I do not want to pay more for the
Replied By Nick at 2007-04-01 00:17:05

Hi,
Your reservation is not booked and it has been cancelled as the passengers name was incorrect. Please submit a new reservation request for your booking.

Thanking you.
WorldVentures Team

Customer submitted at 2007-03-31 20:08:39

Itinenary Info: GRPJB27V7Z80 Track No.:JB27V7Z80 Status: Pending the names on booking should be Ganesh Bhandarkar Savithri Bhandarkar They are incorrect in the booking Also I need to change the departure time to after 7pm on 04/05/2007 Can you call me ASAP at 732-940-8854. Thanks


InquiryId :  2883  InquiryType :  New Reservation  DateAndTime :  2007-04-01 00:42:08  Status :  Replied and Resolved
Replied By Nick at 2007-04-01 06:54:11

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-01 04:27:58

I would be interested in becoming one of your agents. I am a British citizen and I live in London. Would that be possible???Are you thinking in expanding into the European market and especially the UK market? Thanks
Replied By Nick at 2007-04-01 02:27:22

Hi,
You can purchase it but you should have a US billing address credit card.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-01 00:42:08

Could someone who lives in London purchase a holiday with a Departure point London


InquiryId :  2884  InquiryType :  New Reservation  DateAndTime :  2007-04-01 07:24:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-01 22:19:19

Please try our powersearch to get the best price on the hotel you are looking for,if you have any problem finding the search then you can come to live chat and our agent will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-01 07:24:51

My Name is Larry May and my member number is 876855. I have a friend comining to Las Vegas ariving Friday April 13th and Leaving Sunday April 15th, so staying 2 nights. They would like to stay at The Suncoast, Red Rock, or Rampart. 3 adults over 18 and one minor who is 16yrs. One room with 2 Queen beds is fine. Can you have a booking agent help me get the best price?


InquiryId :  2885  InquiryType :  New Reservation  DateAndTime :  2007-04-01 08:00:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 01:21:49

I checked it here and it seems to be working fine.Please provide me your subdomain name and also the dates of your stay so that I can have this checked here.

Thank You
WorldVentures Team
Customer submitted at 2007-04-01 08:00:01

When I search cities , Washington DC this time , I get no hotel prices or only a small fraction of choices and they are not ordered in any discernible fashion . I allow up to 15 minutes of search


InquiryId :  2886  InquiryType :  New Reservation  DateAndTime :  2007-04-01 09:29:34  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 08:19:20

Hi,
If you ae not getting the flight timings you want, it means that no flight is available at that time. Please select different timings.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-01 09:29:34

I AM TRYING TO CHECK FOR FLIGHTS FROM PHOENIX TO SAN ANTONIO IN JUNE. I KEEP PUTTING IN THE TIME I WANT TO FLY OUTBOUND AND IT KEEPS LOOKING FOR VERY LATE ARRIVALS IN THE PM. HELP?


InquiryId :  2887  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-01 11:47:06  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:03:40

Hi,
To remove powersearch toolbar-
1)go to Control Panel
2)choose Add/Remove Programs
3)and then look for search toolbar
4)and click on remove

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-01 11:47:06

How do I remove the powersearch toolbar?


InquiryId :  2890  InquiryType :  Dreamtrips  DateAndTime :  2007-04-01 14:02:07  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:02:24

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Replied By Grant Merz at 2007-04-01 17:42:17

please call 972-985-6841 thanks again
Customer submitted at 2007-04-01 14:02:07

I have a Dream Trips customer whose name is Patty Ogawa. Her ID # is 879513 and Password is arizona. When we try to put these is on the Dream Trips it says invalid ID/password. What do we do?


InquiryId :  2891  InquiryType :    DateAndTime :  2007-04-01 16:27:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-01 21:03:22

Please login to the backend system to get assistance regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-01 16:27:29

how can i change my website name?


InquiryId :  2892  InquiryType :  New Reservation  DateAndTime :  2007-04-01 17:19:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-01 19:55:03

Yes, your reservation is confirmed and the confirmation email has been emailed to you.Your US Airways confirmation # is: DTQJ7K.

Thank You
WorldVentures Team
Customer submitted at 2007-04-01 17:19:27

My tracking number is GRPY82B3SY53. Do you have a confirmation number yet????


InquiryId :  2894  InquiryType :  New Reservation  DateAndTime :  2007-04-01 20:54:40  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 08:20:33

Hi,
You have to give a search using the Powersearch toolbar and submit your reservation request. If you are booking directly with the merchant then you do not receive any commission from us.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-01 20:54:40

I am a new WV agent My IATA # is 45-5 8445 3. I want to book a Royal Car. Cruise Libert of the Sea. Do I select from the search engines a follow thru with the instructions on the booking with Expedia.com? How do I receive a commission and what do I do to get the credit?


InquiryId :  2895  InquiryType :  New Reservation  DateAndTime :  2007-04-01 20:54:50  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 08:20:59

Hi,
You have to give a search using the Powersearch toolbar and submit your reservation request. If you are booking directly with the merchant then you do not receive any commission from us.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-01 20:54:50

I am a new WV agent My IATA # is 45-5 8445 3. I want to book a Royal Car. Cruise Libert of the Sea. Do I select from the search engines a follow thru with the instructions on the booking with Expedia.com? How do I receive a commission and what do I do to get the credit?


InquiryId :  2897  InquiryType :  New Reservation  DateAndTime :  2007-04-01 21:27:03  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 08:21:31

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-01 21:27:03

I would like to find out what my website name is, or what I can do to change my website name after I have taken the test.


InquiryId :  2898  InquiryType :  New Reservation  DateAndTime :  2007-04-01 21:49:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-01 22:16:57

Yes, you will have to submit two request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-01 21:49:29

I am trying to book a flight and hotel and I want to know how I can make sure I book two rooms for four people and not just one room. Do I need to make two reservations? One per two people?


InquiryId :  2899  InquiryType :  New Reservation  DateAndTime :  2007-04-01 22:16:00  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 08:22:35

Hi, Our technical team will look into this and will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-01 22:16:00

I was looking for a Holiday Inn Express in Elk Grove, CA near Sacramento, CA and got 3 results. But when I clicked on each one to get details on the hotels, I was directed to completely hotels in other areas. The first Holiday Inn Express when clicked on the name of the hotel brought up an America's Cup hotel. The Express in West Sacramento brought up a Las Vegas West hotel and the Express in Sacramento brought up Luk Kwok Hotel in Wanchai, HK. I thought you might like to fix this.


InquiryId :  2900  InquiryType :  Travel Commissions  DateAndTime :  2007-04-01 22:21:57  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 08:25:37

Hi, I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-01 22:21:57

On my list of bookings on my travel site under direct commissions it has 1.50 for a hotel at a price of $318.72 and for a hotel at a price of $262.06 and no booking fee. Is that 1.50 and dollar amount? Does that mean that I will receive only $1.50 for those bookings? How and when are commissions paid on the travel site? Also it says there were no booking fees on those hotels and when the reservations were made there were booking fees paid. Thank you.


InquiryId :  2901  InquiryType :    DateAndTime :  2007-04-01 23:55:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 01:19:30

Please login to the backend system for assistance regarding your enquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-01 23:55:14

I am looking for WorldVentures letter head and IATAN number- need it to submit to an agency so they can record WorldVentures /me in their data base and make eligible discounts if available...thanks!


InquiryId :  2902  InquiryType :    DateAndTime :  2007-04-02 04:53:04  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:38:07

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 04:53:04

how do i cancel my membership


InquiryId :  2903  InquiryType :  New Reservation  DateAndTime :  2007-04-02 05:53:18  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 08:23:09

Hi,
Are you using Firefox?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 05:53:18

Why is it that when I bring up information for hotel stays I get unavailable listed for all choices?


InquiryId :  2906  InquiryType :  Dreamtrips  DateAndTime :  2007-04-02 08:00:50  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 08:34:24

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 08:00:50

My friend is joining as one of your agents and I like to become a member of his team, but I live in the UK, would I qualify to become one of your agents????? and a member of Teddy Kousoulis's team?? His website is: hermestravel.worldventures.biz. I have a lot of friends in the USA and I can make a lot of business, and I also have an acount in Commerce bank in NJ. I will appreciate your reply.


InquiryId :  2907  InquiryType :  New Reservation  DateAndTime :  2007-04-02 08:05:35  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 08:24:34

Hi,
After you submit the cruise request we will email back the complete final rate. You will get a chance to approve the rate before we charge the card, you have the options to add insurance,transfers and air with the cruise as well as pre or post hotels all as part of the package.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 08:05:35

How do you know if this is an upper or lower deck cabin? Also, do you not give a discount for the 3rd and 4th person?


InquiryId :  2908  InquiryType :    DateAndTime :  2007-04-02 08:44:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:36:53

Hi,
Before opening your website, try deleting cooies from your system. If your problem persist mail me back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 08:44:14

Why isn't my text appearing exactly as I typed it? Why isn't the 'refer website' feature working? Why did my picture and text appear finally after a week or more, than disappear again?


InquiryId :  2909  InquiryType :    DateAndTime :  2007-04-02 08:44:50  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:36:33

Hi,
Before opening your website, try deleting cooies from your system. If your problem persist mail me back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 08:44:50

Why isn't my text appearing exactly as I typed it? Why isn't the 'refer website' feature working? Why did my picture and text appear finally after a week or more, than disappear again?


InquiryId :  2910  InquiryType :    DateAndTime :  2007-04-02 08:45:17  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:36:17

Hi,
Before opening your website, try deleting cooies from your system. If your problem persist mail me back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 08:45:17

Why isn't my text appearing exactly as I typed it? Why isn't the 'refer website' feature working? Why did my picture and text appear finally after a week or more, than disappear again?


InquiryId :  2911  InquiryType :  Existing Reservation  DateAndTime :  2007-04-02 08:52:28  Status :  Replied and Unresolved
Replied By Nick at 2007-04-02 10:01:39

Hi,
The tracking number is incorrect. Please check the number once again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 08:52:28

I William am arte and my daughter Dionna used my website to travel rt from lax to cmh for 4-5-07 t0 4-8-07. Her travel ID is GRPE2354 PN82. Please let me know if the boking was successful asap. Thank you William


InquiryId :  2912  InquiryType :  New Reservation  DateAndTime :  2007-04-02 09:05:49  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:00:19

Hi, Please provide me the subdomain and travel details. I will check from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 09:05:49

I am doing a air search and I am looking at 4-17-07 as the reurn date. I am requesting arrival time of before 8pm. It is givng me results that arrive on 4-18-07 at 5 am. I don't think it should give next day results for arrival times beofre a certain time on the previos day.


InquiryId :  2913  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-02 09:26:47  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 09:59:23

Hi,
Can you be more clear on that?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-04-02 09:58:49

Hi,
Can you be more clear on that?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 09:26:47

How do you send a refer my website communication.


InquiryId :  2914  InquiryType :  New Reservation  DateAndTime :  2007-04-02 09:32:52  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 09:49:44

Hi,
It will show up in your back office once your reservation is confirmed.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 09:32:52

how long does it take for a booking to show up on your website. Say someone says the booked a trip on your site, does that show immediately in your back office??


InquiryId :  2915  InquiryType :  New Reservation  DateAndTime :  2007-04-02 09:38:41  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:33:14

Hi, Put city code as ORD or MDW and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 09:38:41

I put Chicago in city and received the whole state of IL plus IN....what am I doing wrong??


InquiryId :  2916  InquiryType :  New Reservation  DateAndTime :  2007-04-02 09:42:05  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:20:18

Hi, You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 09:42:05

Hello. My name is Jacob. I am having trouble pulling up my website: "thepremiertravel@worldventures.com". my member number is 873207.


InquiryId :  2923  InquiryType :  New Reservation  DateAndTime :  2007-04-02 10:10:25  Status :  Replied and Unresolved
Replied By Nick at 2007-04-02 10:16:57

Hi,
Please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 10:10:25

Does WorldVentures help with bereavement travel? One of my team member's soon to be deceased cousin Kathy has two grandchildren who are serving their country. One is in the Gulf and the other is in Korea. Her daughters would like to get them back to Vegas to attend the funeral. His cousin Kathy is comatose and on life support.


InquiryId :  2924  InquiryType :  New Reservation  DateAndTime :  2007-04-02 10:33:17  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 10:34:01

Hi,
ll group requests are handles by a separate dept, first you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 10:33:17

I AM A RTA WITH WORLD VENTURES AND I AMTRYING TO PUT TOGETHER A GROUP TRIP ON DISNEY CRUISE LINES FOR THE 3RD WEEK OF JUNE 2008. I DON'T I DIO'N KNOW HOW MANY PEOPLE YET OR WHAT TO DO FIRST.CAN YOU HELP ME PLEASE. 215-287-8393(cell phone) (work Phone)215-560-6214


InquiryId :  2929  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-02 12:48:33  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 13:29:14

Hi,
Please delete cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 12:48:33

When I use my Powersearch toolbar I get and error on line one, and it asks if I want to go on. I did and when I try to book just a car there are no results, no matter what type of car I put in.


InquiryId :  2931  InquiryType :  New Reservation  DateAndTime :  2007-04-02 13:16:22  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 13:27:54

Hi,
All group requests need to fill out the group request on the powersearch page and you they can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 13:16:22

hello, i have a new member who is interested in booking a cruise for 30 people . they have their itninary. if they fill out the group travel on line how long does it take to get info back from you .. is it all done by email or if their is a problem do they have a chat or someone to talk to .. that is is concern is no one to talk to, to problem solve ..emails can take a long time to solve a problem. is their someone once they submit everything . that works with him directly. instead of someone new each time


InquiryId :  2932  InquiryType :  New Reservation  DateAndTime :  2007-04-02 13:18:42  Status :  Replied and Resolved
Replied By Nick at 2007-04-02 13:31:36

Hi,
After you submit the cruise request we will email back the complete final rate. You will get a chance to approve the rate before we charge the card, you have the options to add insurance,transfers and air with the cruise as well as pre or post hotels all as part of the package.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 13:18:42

just sent an email about cruise and booking forgot to fill in email. did anyone get a letter but no email address. yes thats me. really i am usually better then that.


InquiryId :  2934  InquiryType :  Existing Reservation  DateAndTime :  2007-04-02 13:44:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 23:00:33

Please provide me Tracking or the Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-02 13:44:33

Cancel existing reservation. Interested in booking hotel in Nice for two adults and one child. Need a triple. This hotel is only double.


InquiryId :  2938  InquiryType :  New Reservation  DateAndTime :  2007-04-02 14:43:11  Status :  Replied and Unresolved
Replied By Nick at 2007-04-03 09:47:57

Hi,
I have checked from my end. I am only getting 6.30 PM flight in the Inbound. There is no flight available after that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 14:43:11

Replied By Nick at 2007-04-02 10:00:19 Hi, Please provide me the subdomain and travel details. I will check from my end. Thanking you. WorldVentures Team -------------------------------------------------------------------------------- Customer submitted at 2007-04-02 09:05:49 I am doing a air search and I am looking at 4-17-07 as the reurn date. I am requesting arrival time of before 8pm. It is givng me results that arrive on 4-18-07 at 5 am. I don't think it should give next day results for arrival times beofre a certain time on the previos day. My subdomain is 2tickets2paradise.worldventures.biz. I am doing a search from NY to SAN from 4-14-07 to 4-17-07. I am requesting return flight arrival for before 8 pm. The filter is giving me flights returning on 4-18-07 at 6am. I tried responding to your email and submitting reply from site but neither went through.


InquiryId :  2939  InquiryType :  New Reservation  DateAndTime :  2007-04-02 15:06:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 23:09:03

Please try our powersearch to get a quote on the search you have requested for.

Thank You
WorldVentures Team
Customer submitted at 2007-04-02 15:06:06

hello i was looking to see how much the price was for a trip i was planning to cancun mexico leaving july 2 and returning july 9 for 3 adults and 3 kids hotel, air and one car for rental can you help?


InquiryId :  2940  InquiryType :  New Reservation  DateAndTime :  2007-04-02 15:50:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 21:12:31

Rates are no guaranteed until you receive the confirmation, but if at all what you have submitted is not available then your request will not be processed without your consent.

Thank You
WorldVentures Team
Customer submitted at 2007-04-02 15:50:24

I have a question regarding some comments my customers have been asking when they want to book travels through my website: I was trying to book rooms on your website and when I get down to finalize it, there are 3 boxes that say something like "I understand this rate may not be guaranteed, I understand I may not get the bed size I chose etc etc... so when I go to book am I really getting what I think I chose or is it possible the rate my change after I already book the deal??


InquiryId :  2941  InquiryType :  Existing Reservation  DateAndTime :  2007-04-02 15:58:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 21:05:26

Please provide me Tracking or the Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-02 15:58:46

My hotel does not have my reservation! I am trying to check in. Please confirm the booking was actually created.


InquiryId :  2942  InquiryType :  Existing Reservation  DateAndTime :  2007-04-02 17:00:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 21:04:51

You can take the print out of the confirmation email we send you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-02 17:00:52

CAn you give me some printable info on the purchase of flights with tracking number GRPI0NR1K712? Thank you


InquiryId :  2943  InquiryType :    DateAndTime :  2007-04-02 17:10:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 20:56:34

Please login to the backend system and talk to live agent there for any membership enquiries or issues.

Thank You
WorldVentures Team
Customer submitted at 2007-04-02 17:10:13

I would like to cancel my World Ventures membership please. I have asked repeatedly for a cancellation. What do I need to do to get my membership cancelled??? PLease help me!


InquiryId :  2946  InquiryType :  New Reservation  DateAndTime :  2007-04-02 19:32:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 21:06:26

Can you please give me the dates and destination of your search?

Thank You
WorldVentures Team
Customer submitted at 2007-04-02 19:32:55

When I click on Desination City not found - it doesn't let me select a city I need to go to - it is blank with no pull down menu.


InquiryId :  2947  InquiryType :  Travel Commissions  DateAndTime :  2007-04-02 21:10:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 01:15:22

It should display in your home page once you login

Thank You
WorldVentures Team
Customer submitted at 2007-04-03 19:18:11

Under what area will it show up in the back office?
Replied By Nick at 2007-04-03 08:57:10

Hi,
As soon as your reservation is confirmed it will show up in your back office. For the commission report it will take some time to get updated.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 21:10:13

How long after a sale is posted before it shows on a commision screen as a sale or in the order history?


InquiryId :  2948  InquiryType :    DateAndTime :  2007-04-02 21:39:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 23:11:12

Let me check if any of the vendor is offering the same hotel, and if so then it will be updated on the website.

Thank You
WorldVentures Team
Customer submitted at 2007-04-02 21:39:44

why don't I see Arizona Charlie's on the list of hotels in Las Vegas?


InquiryId :  2950  InquiryType :  Existing Reservation  DateAndTime :  2007-04-02 22:51:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-02 23:08:05

Your reservation is purchased and you will receive the confirmation in next few hours.Aeromexico Confirmation #: - D2JTTM.

Thank You
WorldVentures Team
Customer submitted at 2007-04-02 22:51:32

Hi, my name is Melissa Gonzalez and my reservation number is GRPZ58C8K082 I booked a flight to Guadalajara, Mexico, but i have not received my itinerary


InquiryId :  2952  InquiryType :  New Reservation  DateAndTime :  2007-04-02 23:25:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 08:22:11

Hi,
How can I help you?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-02 23:25:55

NEED HELP WITH ROOM QUESTIONS


InquiryId :  2953  InquiryType :  New Reservation  DateAndTime :  2007-04-03 00:26:00  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 08:20:57

Hi,
Is your web site showing different picture other than what you have inserted.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 00:26:00

who's picture is this on my site?


InquiryId :  2954  InquiryType :  Dreamtrips  DateAndTime :  2007-04-03 00:31:47  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-03 18:30:55

Have her call 972-985-6891 ask for customer support is that easy SIR>
Customer submitted at 2007-04-03 00:31:47

I have a customer that is completely frustrated that the ID you gave her 879513 is not valid and she can't get any help from World Ventures to get it straightened out. Her name is Patty Ogawa. Her purchase was made on 3/23/07 and her password is arizona. I need this problem fixed right away as she is ready to cancel her membership. Please help Stat! and send me a reply to let me know you are working on a solution. Thank you.


InquiryId :  2955  InquiryType :  New Reservation  DateAndTime :  2007-04-03 02:31:34  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 08:19:03

Hi,
For any upgradation or to add your mileage you have to contact the airlines directly.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 02:31:34

i want to make reservation and i have a lot of millage, if i make my res under wventures is it restricted? would i be able to get upgrade?


InquiryId :  2958  InquiryType :    DateAndTime :  2007-04-03 07:04:20  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 08:15:53

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 07:04:20

Can you please tell me why my phone number and email address will not appear in my text box? I typed it in days ago. I made a change to decrease the number of words and that did in fact change. How about a response this time.


InquiryId :  2959  InquiryType :    DateAndTime :  2007-04-03 07:07:13  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 08:15:23

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 07:07:13

Why isn't the 'refer website' feature working?


InquiryId :  2963  InquiryType :  Travel Commissions  DateAndTime :  2007-04-03 09:08:43  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 09:50:45

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 09:08:43

Help, Apparently I have forgotten my login information. How do I get the correct information?


InquiryId :  2964  InquiryType :  New Reservation  DateAndTime :  2007-04-03 09:14:40  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 09:50:11

Hi,
You have to give a search for both Air+Hotel to see the search result together.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 09:14:40

how do I keep fight search and hotel search open so I can switch back and forth


InquiryId :  2967  InquiryType :  Dreamtrips  DateAndTime :  2007-04-03 10:29:39  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 11:39:36

Hi,
Please E-mail at dreamtrips@worldventures.com for more information

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 10:29:39

8/29-9/3 Big Island Hawaii Pricing Details WorldVentures DreamTrip Member Pricing: Only $489.99 ppdo Includes all taxes Kids 17 & Under FREE! Best Online Price: $1188.00 SAVE OVER $698.00off the best online price per couple! Could you explain this to me? If the cost is $489.99 ppdo, (so for two people it wld be $979.98,) then how do we get $698- savings per couple? I am trying to understand how to decifer these trips.


InquiryId :  2970  InquiryType :  New Reservation  DateAndTime :  2007-04-03 11:13:53  Status :  Replied and Unresolved
Replied By Nick at 2007-04-03 11:31:45

Hi,
The .Biz site is down at the moment. Please check back after sometime.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 11:13:53

Please help!!! My number is 877408 I am not able to acccess from any computer(toshiba, mac etc)my www.newtravel.worldventures.biz site It states server error in application. I received an e-amil not accepting the passport picture so I need to upload a different picture . I have absolute no acces to the .biz website and need urgent help. Can you assist me or refer me to a phone number or a website where I can get assistance. Thank You


InquiryId :  2972  InquiryType :  Existing Reservation  DateAndTime :  2007-04-03 11:30:24  Status :  Replied and Unresolved
Replied By Nick at 2007-04-03 11:37:13

Hi,
Your reservation is not booked as we require DOB of ther child passenger and we have already sent an E-mail to dlread@fhtm.us regarding this.You need to come back to live chat and refer your tracking number and our agent will assist you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 11:30:24

GRP95008T226 This is the third request I have sent to you without you answering. Very poor customer service. Please respond and tell me if this is booked. Thank you. Larry


InquiryId :  2973  InquiryType :  Existing Reservation  DateAndTime :  2007-04-03 11:39:03  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 11:41:07

Hi,
The tracking number is incorrect. Please give me the correct

Thanking you.
WorldVentures Teamnumber.

Customer submitted at 2007-04-03 11:39:03

My customer has a tracking number, but there card has not been charged and they have not gotten a confirmation email. They booked over a week ago. My tracking number is GRP950008T226


InquiryId :  2974  InquiryType :    DateAndTime :  2007-04-03 11:45:26  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 12:12:09

Hi,
All group requests are handles by a separate dept, first you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 11:45:26

Hello, I am looking for Airfare and Hotel price information for the Doubletree Hotel 08/08/07 thru 08/12/07 Sacramento California. This is for a group of women, block of maybe 60 (est). Would like the information as soon as possible. I need to get this information to the president of the organization. Thank You, Denise Levi World Venture RTA,#877350 email address: deniselevi@earthlink.net


InquiryId :  2975  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-03 11:51:09  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:01:33

Hi,
It will take sometime to rectify it. However you can go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-04 09:02:42

Hello The problem still remains.
Replied By Nick at 2007-04-03 12:11:14

Hi,
We will forward your request to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 11:51:09

My ID is 769655 PW=1234a567 Subdomain is GPET Travel The current logo on our travel site is wrong.Please upload the correct logo onto our travel site. I sent the correct logo to(support@worldventures.com)a few times.


InquiryId :  2977  InquiryType :  New Reservation  DateAndTime :  2007-04-03 12:05:26  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 12:10:16

Hi,
Please give a search using the Powersearch toolbar.Select One way and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 12:05:26

i am trying to purchase a 1 way ticket but it is not letting me do that.


InquiryId :  2978  InquiryType :  Dreamtrips  DateAndTime :  2007-04-03 12:09:57  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-03 18:32:52

Barbados is still available we have several rooms left at this time. thanks again
Customer submitted at 2007-04-03 12:09:57

This is the first time I have seen the Mexico Trip on the website but it is already sold out? Any chance of getting additional rooms for this trip or the trip to Barbados?


InquiryId :  2979  InquiryType :  New Reservation  DateAndTime :  2007-04-03 12:34:02  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 13:25:59

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 12:34:02

How can I use your website? Do I need to be a member first? Can you give me the necessary info? Thankyou


InquiryId :  2980  InquiryType :    DateAndTime :  2007-04-03 12:59:11  Status :  Replied and Unresolved
Replied By Nick at 2007-04-03 13:25:23

Hi,
The price displayed on the credit card page will be the total price.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 12:59:11

would like to know if the price listed is per person?


InquiryId :  2982  InquiryType :  Existing Reservation  DateAndTime :  2007-04-03 13:25:05  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 13:26:42

Hi,
I need the Tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 13:25:05

i booked flight two nights ago for client Willaim Munnsel but never got confirmation e-mailed or reciept?? need make sure set and get copy for client


InquiryId :  2983  InquiryType :  Dreamtrips  DateAndTime :  2007-04-03 13:36:46  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-03 18:34:09

email p.murphy@worldventures.com and she will give you the fax number thanks again
Customer submitted at 2007-04-03 13:36:46

what is the fax# to send a reseveration form for a Dream Trip


InquiryId :  2984  InquiryType :  Dreamtrips  DateAndTime :  2007-04-03 14:38:41  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-03 18:37:53

thank you so much we are rolling out a new system soon so it will be 100% better with in two weeks.....thanks again
Customer submitted at 2007-04-03 14:38:41

FYI ... On the Jamaica DreamTrip page, the number "Availability _60_% left" on the left top and left bottom of the page IS THE SAME as the "_60_% Booked" on the meter on the right side of the page. If 60% booked, then what's left should be 40%. On the Brazil DT page, the Availability is 50% left, but the booked amount is 3%. That does not add up to 100%


InquiryId :  2986  InquiryType :  Travel Commissions  DateAndTime :  2007-04-03 15:03:29  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 15:36:47

Hi,
For air only reservation there is no commission. You will only receive booking fee. We only book for Economy class.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 15:03:29

as an agent what's my commission? I would like to get a business seat not economy how do I do thIs?


InquiryId :  2987  InquiryType :  Dreamtrips  DateAndTime :  2007-04-03 15:31:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-03 15:38:49

Hi,
Please E-mail at travel@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 15:31:14

I would like to know if there will be a dreamtrip to Disney World next year...we cannot make this years dates.


InquiryId :  2988  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-03 15:47:32  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:02:40

Hi,
Please try putting another E-mail address of your\'s and we don\'t search southwest airlines.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 15:47:32

I cannot get onto the powersearch toolbar, it asks me my email address and I put it in and it responds " need a valid email address" that is the valid email address. Also, is Southwest Airlines going to be working with WV?


InquiryId :  2991  InquiryType :  New Reservation  DateAndTime :  2007-04-03 17:28:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 00:50:16

We do not offer price matching, but our website will offer the same price what you get on Dollar rent a car and also please note the price mentioned on our site is including all taxes.

Thank You
WorldVentures Team
Customer submitted at 2007-04-03 17:28:24

I want to book a car rental on my website. However, I'm finding a better rate elsewhere--specifically for Dollar Rent a Car in Orlando, FL for 5/20-5/25. Checking dollar.com for a compact car (dodge caliber, unlimited miles) the rate is $176.68. world ventures rate is $191.04. Do you offer price matching? Will you match the lower price I'm finding? Thanks, RDickey


InquiryId :  2996  InquiryType :  New Reservation  DateAndTime :  2007-04-03 18:27:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 00:52:26

Please login to the backend office and our agent there will be able to help you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-03 18:27:06

I would to renewmy autoship with new credlt card.


InquiryId :  2997  InquiryType :  New Reservation  DateAndTime :  2007-04-03 18:27:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 00:53:52

You can come to live chat and our cruise specialist will be able to help you book this.We do have a live chat service available round the clock to help you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-03 18:27:27

hello. i am inquiring about a group package. is there anyone i can speak with that would call me to discuss some issues i have. I just want to know that if i book a cruise for 20 people i am going to have someone to speak to if i have a problem or is it all email only. sometimes an issue need to be addressed quicker then email. i just need to know that speaking to someone is an option.


InquiryId :  2998  InquiryType :  New Reservation  DateAndTime :  2007-04-03 19:32:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 00:55:17

What you can do is immediately after submitting the booking request on the website you can come to live and talk to our agent who can help you add lap child passenger to this reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-03 19:32:45

I want to book a flight online, but we have 2 adults / 3 children one of the children is 1 years old and does not need his own ticket. How do I let the airline know we are travelling with an infant without paying for a seat?


InquiryId :  2999  InquiryType :    DateAndTime :  2007-04-03 19:53:13  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:05:02

Hi,
Please E-mail at dreamtrips@worldventures.com and they will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 19:53:13

Hi, Just checked, still not working. You referred me to lockout. But they did not do any more than send to me my login. I know my login. The issue which I described to you explained that you website is not accepting the login in order to do purchase of the dream packages. Please fixed it. I explained in detaliles in my previous complain. Please ask the developer of the website to call me and I will one more time will explain him the bug.(problem). We are paying for the Dream Trip membership but not able to purchase the trips which we would like to purchase. Regina Vartanova Referral Travel Agent. Ph: 760/ 473-7300 Communication: Replied By Nick at 2007-04-01 07:11:08 Hi, Hi, Please E-mail at lockout@worldventures.com to get the login details. Thanking you. WorldVentures Team Previous Complain -------------------------------------------------------------------------------- Customer submitted at 2007-03-22 11:33:52 Not able to purchase DreamTrips package Hawaii April Login to buy. Received Login invalid. Trying every 15- 20 munites since morning. Not happy. I am helping my team members to buy Dream Trip pachage, and no success. My team members had the same issui when tryied to purchase the Mexico cruise and was not able to purchase. And now all tickets are sold. Travel agents are unhappy and cancelling the membership. Please fix the site. Please test the website before putting in production. Message to the devepopment team: If you need my help with qa and test with new versions, please let me know. I am here for you. But as long as it is in production everything should work to keep customers happy :) Thank you


InquiryId :  3000  InquiryType :  Existing Reservation  DateAndTime :  2007-04-03 20:34:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 00:47:36

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-03 20:34:29

CAN I GET SOME SORT OF PRINTABLE CONFIRMATION FOR THIS BOOKING ID?


InquiryId :  3001  InquiryType :  New Reservation  DateAndTime :  2007-04-03 20:45:56  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 21:23:44

Please login to the backend system and talk to our agent for membership information or issues.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 18:30:29

how can i cancel my membership
Replied By risaf risaf at 2007-04-04 00:56:10

What ever offered are discounted rated but you will be able to receive commission for the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-03 20:45:56

I would like to know how we recieve our hotel discounts? I have booked several rooms and NEVER recieved more than 20.00 off rate of room.


InquiryId :  3004  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-03 21:49:25  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:03:37

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 21:49:25

im not able to get into the fam trips im a rta and says its not valid under my id. can you help thank you


InquiryId :  3005  InquiryType :    DateAndTime :  2007-04-03 21:52:04  Status :  Replied and Resolved
Customer submitted at 2007-04-03 21:52:04

I would like to delete the Powersearch Toolbar because it is causing interference with my Internet operation...can you tell me how to do so?


InquiryId :  3006  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-03 22:25:16  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:06:30

Hi
To remove powersearch toolbar-
1)go to Control Panel
2)choose Add/Remove Programs
3)and then look for search toolbar
4)and click on remove

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 22:25:16

please, tell me how to remove the Powersearch Toolbar


InquiryId :  3007  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-03 22:30:43  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:07:14

Hi,
To remove powersearch toolbar-
1)go to Control Panel
2)choose Add/Remove Programs
3)and then look for search toolbar
4)and click on remove

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-03 22:30:43

How do I remove the Powersearch Toolbar


InquiryId :  3008  InquiryType :  New Reservation  DateAndTime :  2007-04-03 22:59:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 01:01:50

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-03 22:59:17

we are fine with the slight price increase...please go ahead and book the flight ASAP and send a confirmation email to pixie_dust0018@yahoo.com thank you


InquiryId :  3011  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 07:10:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 21:14:21

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 07:10:45

I've got confirmation of my package on March 24. Today is April 4 and I still didn't get my paper tickets. My vacation starts on April 15. What should I do?


InquiryId :  3013  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 08:13:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 21:15:38

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 08:13:37

My trip is itinerary that I booked last night says waiting for conformation. What does that mean. I am suppose to leave tomorrow


InquiryId :  3015  InquiryType :  New Reservation  DateAndTime :  2007-04-04 09:21:32  Status :  Replied and Resolved
Replied By Nick at 2007-04-09 07:02:27

Hi,
We have forwarded your complaint to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-09 04:29:37

Ok. I have attempted to upload twice. Still no change!
Replied By risaf risaf at 2007-04-09 01:40:18

I did make some changes to it and the changes do display, could you please try this for one last time before I put the problem to concerned department.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 20:57:09

No! Attached the correct logo and sent it to you. The correct logo should say "DIY GPET Travel
Replied By risaf risaf at 2007-04-04 19:42:53

I can see your company logo which says DIY Travel, is that what you want to be on your website?

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 09:21:32

My subdomain is - GPET Travel ID - 769655 PW - 1234a567 I have attempted to upload my company logo but the logo was rejected. What should I do?


InquiryId :  3017  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-04 09:54:53  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:09:47

Hi,
To remove powersearch toolbar-
1)go to Control Panel
2)choose Add/Remove Programs
3)and then look for search toolbar
4)and click on remove

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-04 09:54:53

I need help to delete the Powersearch Toolbar that I downloaded yesterday. It has messed up my being able to access other sites that I need to access for work. I believe it has also interfered with my ability to Live Chat with an agent. Thanks. Please get back to me ASAP.


InquiryId :  3018  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-04 10:15:09  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:11:48

Hi,
1)Login using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-04 10:15:09

how come by toolbar doesnot come up


InquiryId :  3020  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 10:32:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 21:57:26

Reservation is confirmed and the hote confirmation # is: 3267038821.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 10:32:58

GRPI2079018E. This is the reservation number I received for a hotel stay in NJ on April 12-15. Leaving the area on the 16th. I have not received a confirmation of the hotel arrangements as of yet. The request was made on March 13th.


InquiryId :  3022  InquiryType :  New Reservation  DateAndTime :  2007-04-04 11:17:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 19:49:57

You wil have to come to live chat and our agent will help you with the rules and restrictions on the ticket.

Thank you
Worldventures Team
Customer submitted at 2007-04-05 10:06:37

the # is grp9mf0x35w6 but i wqas also wondering if i can change the date to 04/6/2007 instead
Replied By risaf risaf at 2007-04-04 20:28:46

If you already submitted the request, if so please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 11:17:52

I would like to immediatly confirm airplane ticket


InquiryId :  3023  InquiryType :  New Reservation  DateAndTime :  2007-04-04 11:27:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 20:31:35

I will certainly forward this to concerned authority.Thank you for your valued suggestions.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 11:27:05

I would like to submit my request to uppermanagement to "simply" Add "our" Logo to the Face of 1world.worldventures.biz as well?


InquiryId :  3027  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-04 13:54:43  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:30:53

Hi,
Delete all cookies from your system. Uninstall and then reinstall the Powersearch toolber and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-04 13:54:43

my tool bar does not search


InquiryId :  3028  InquiryType :  New Reservation  DateAndTime :  2007-04-04 14:17:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 20:35:41

Could you please give me the subdomain name and also what is the error message you get when you try to click on live help?

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 14:17:47

I can't seem to get on to live chat on my .com site. It's 2:00pm PST on Wed. 4/4/07. Is the system working?


InquiryId :  3029  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 14:19:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:02:09

Please come to live chat and referthe booking ID and our agent will help you with the terms and policy on the ticket.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 14:19:59

I need to make a change to my current reservation


InquiryId :  3030  InquiryType :  New Reservation  DateAndTime :  2007-04-04 14:39:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 20:36:31

You will have to run a powersearch and the available deal will be displayed.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 14:39:04

I found a flight to Guatemala for $448 and now the price has gone up to $518! Is there a better one for a similar price to the first one?? Thanks


InquiryId :  3032  InquiryType :  New Reservation  DateAndTime :  2007-04-04 15:33:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 20:38:36

Please come to live chat and our agent will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 15:33:47

I need to speak with someone today if possible. I do not want to miss the pricing that is avavilable today. I find the group travle somewhat difficul to understand. SEcondly, how many tickets can I buy at any time at a given price?


InquiryId :  3033  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 15:52:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 23:17:30

I\'m really sorry for all the trouble you had,but unfortunately there is nothing we can do about the fare set by the airlines/mechant issuing them,it keeps on fluctuating based on the demand for particular flight increases or decreases.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 22:56:46

It took over 5 hours before anyone responded and my trip price went up. I could not use chat - no one was picking up. This is just feedback from a first time user. A little disappointed on the whole process - seems you have to chat to confirm the price you are quoted - but how can you do that if chat is not picking up and a little upset about the outcome of my experience. I did my part by providing my personal credit card info yet I still feel screwed since no one confirmed my trip at the time making me subject to the "price fluctuations".
Replied By risaf risaf at 2007-04-04 22:07:53

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 15:52:25

I need to find out asap if my trip is booked and confirmed. please let me know.


InquiryId :  3034  InquiryType :    DateAndTime :  2007-04-04 16:09:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 23:08:22

Please login to the backend system and talk to representative there for any membership related inquiries.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 16:09:08

Billing Inquiry: Karen Smith 877660 I sent a written cancellation for this account. Why was I billed for this service today, 4/4/07?


InquiryId :  3035  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 16:25:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:12:37

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 16:25:45

I've already sent an inquiry but didn't get the replay for 12 hours. Since your live chart is not working today and I am short on time, I send another one: I've got confirmation (#GRPTI2081580) of my package on March 24. Today is April 4 and I still didn't get my paper tickets although it states that UPS delivery which I paid for $26 is 2-3 business days. My vacation starts on April 15. What should I do to get my tickets?


InquiryId :  3037  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 17:01:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:20:02

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 17:01:16

Can you confirm if I have a reservation? My travel partner received a e-mail confirmation but I didn't


InquiryId :  3038  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 17:52:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:24:09

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 17:52:44

it has been over an hour now and I still do not have a confirmation.


InquiryId :  3039  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 18:11:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:30:18

Please come to live chat and talk to our representative immediately who will be able to guide you on what to do.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 18:11:42

A client of mine with tracking number 801ED086E is having problems because their name was spelled incorrectly on their plane reservations from Tallahassee, Florida to San Jose California. They need assistance in getting the correct spelling of their name changed so that they will be able to board the plane. Plese take care of this as soon as possible. They went in through my website at www.bwr.worldventures.com. Thanks for your prompt assistance to this matter. Thanks, Barbara W. Rosier


InquiryId :  3040  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 18:14:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:36:06

It\'s only Delta Airlines who can help you in this regards. lease come to live chat and our agent will be able to help you with the options.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 18:14:34

Tracking ID 801ED086E We checked with Delta Airlines concerning our reservations and they informed us that our last names were spelled incorrectly and in no way we will be allowed to board the flight. They also informed us that you will need to re-issue us a ticket to correct this problem. Name as spelled on reservation: Raymond Montgom; Barbara Montgom


InquiryId :  3041  InquiryType :  New Reservation  DateAndTime :  2007-04-04 18:47:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 19:52:35

Ok, let me check on this and we will have this rectified ASAP.

Thank you
Worldventures Team
Customer submitted at 2007-04-06 18:06:27

I still hadn't heard anything back from you about this and the issue is still happening on the website. I am getting very concerned ... no I am very concerned. I have made extensive documentation that I can send if you contact me. But I really can't believe that you can't at least acknowlege that there is a problem and that is it being worked on. Please Please contact me... I can be reaced at patrick@triparific.com or 920-470-7848
Customer submitted at 2007-04-05 08:24:23

How can I get a document with screen shots I tried to paste it here it will not go thru Patrick Here is one example go to This: cth3_39832 Motel 6 Milwaukee South - Airport 5037 South Howell Avenue,Milwaukee, WI Rating: 1.0 More deals for this hotel [ cth ] comes up as : Address 145 E 49th St,New York, NY 10017 Description The friendly and professional staff provides personalized, attentive service The suites are very spacious, giving The examples are endless. I can be reaced at patrick@triparific.com or 920-470-7848
Customer submitted at 2007-04-05 08:06:18

How can I get a document with screen shots I tried to paste it here it will not go thru Patrick
Replied By risaf risaf at 2007-04-04 23:01:30

Could you please give me the search criteria you are looking for and also the specific hotel name which displays wrong info.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 18:47:51

I am trying to get into live chat but when I send it the window closes. Any I dea why that is? Here is the question I was wanting to start to discuss. Is there a techical problem with the website? My first customer tried to book a room on my site and when she was booking the room she noticed that it was not the hotel had click on the list. When it appeared on the right it was a hotel in another state and was not even the same hotel. I have tested it myself and I experienced what my customer was telling me. What is happening?


InquiryId :  3043  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 19:08:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:37:24

Please come to live chat and our agent will help you in this regards.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 19:08:03

I just reserved a vehicle for pick-up tonight at FOX Rent-A-Car in LA, however, I was just informed that my car would be ready within an hour, so I need to cancel my reservation. My confirmation number is #GRPZ8247T2ZX.


InquiryId :  3044  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 19:44:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:39:02

Please click on the live chat to get connected to our representative who can help you with your needs.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 19:44:49

Is there a number where i can talk to someone live. I wanted to know if I would be able to change existing flights to a later flight by paying a penalty. I was told i am able too. It is very important that i am able to do this. Also wanted to know if i will be contacted if flghts change to a lower price and a few other questions. The live chat agent does not work. please call asap.


InquiryId :  3046  InquiryType :    DateAndTime :  2007-04-04 19:55:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 23:10:07

We handle customer service via live chat only,could you please tell what is the problem in getting connected to the live chat assistance.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 19:55:58

is there a phone number I can call. I am getting nowhere by trying to use the chat room.


InquiryId :  3049  InquiryType :  New Reservation  DateAndTime :  2007-04-04 21:23:52  Status :  Replied and Resolved
Customer submitted at 2007-04-04 21:23:52

i booked a flight and i got an email saying that it was being processed and it was waiting for a confirmation email. its been about 3 or 4 days and i still haven\'t gotten an email and no word about my flight. also, a certain amount was charged to my visa card and it wasn\'t the exact amount as my cost of my flight. and also, the passenger flying is 17 years old. is that considered an adult here?


InquiryId :  3050  InquiryType :  New Reservation  DateAndTime :  2007-04-04 21:28:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:58:12

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 21:28:33

i booked a flight and received an email saying my ticket was processing.. and waiting for confirmation. The flight is for friday and its now wednesday night. Money was taken out of my account for US Airways/atlanta, ga. It wasn't the exact amount that I booked the ticket for. also, the passenger is 17 years old. is that considered an adult?


InquiryId :  3052  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 22:21:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 22:56:36

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 22:21:30

i need to know why my card is not going through


InquiryId :  3053  InquiryType :  Existing Reservation  DateAndTime :  2007-04-04 23:19:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 23:40:13

Please come to live chat so that you can sought out the issue when you are online with the agent.

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 23:19:50

I chose a flight etc earlier today. I got confirmation and they sent me the wrong time and flight info. Now what do we do? I need a personal phone call to straighten this out. You can call anytime day or night. I bought 5 flightsd I need to buy 11 more, but I am scared to death to do it. Help me out here! Tim Filichia 480 227-9402


InquiryId :  3054  InquiryType :  New Reservation  DateAndTime :  2007-04-04 23:43:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 23:47:52

Could you please provide me the subdomain name?

Thank You
WorldVentures Team
Customer submitted at 2007-04-04 23:43:59

My website does not seem to be working. when trying to book a flight, I am able to select "book with us". It then ask me for the passenger name. After I put in the passenger name and click continue, it takes me back to my home page. It won't let me continue with the booking.


InquiryId :  3055  InquiryType :  New Reservation  DateAndTime :  2007-04-04 23:44:20  Status :  Replied and Resolved
Customer submitted at 2007-04-04 23:44:20

My website does not seem to be working. when trying to book a flight, I am able to select \"book with us\". It then ask me for the passenger name. After I put in the passenger name and click continue, it takes me back to my home page. It won\'t let me continue with the booking.


InquiryId :  3056  InquiryType :  Dreamtrips  DateAndTime :  2007-04-04 23:52:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-04 23:57:12

ok.
Customer submitted at 2007-04-04 23:52:06

test


InquiryId :  3058  InquiryType :    DateAndTime :  2007-04-05 05:39:11  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 07:58:18

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 05:39:11

My last request should not be closed. I printed the form to change my genealogy and it is still not correct. If I need to fax it again please let me know. I am having my grand opening party tonight and expect to enroll several more people. I need help today. Thanks Lisa Johnson 972-548-1994 cell 972-798-9621 #879740


InquiryId :  3059  InquiryType :    DateAndTime :  2007-04-05 05:39:23  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 07:57:50

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 05:39:23

My last request should not be closed. I printed the form to change my genealogy and it is still not correct. If I need to fax it again please let me know. I am having my grand opening party tonight and expect to enroll several more people. I need help today. Thanks Lisa Johnson 972-548-1994 cell 972-798-9621 #879740


InquiryId :  3061  InquiryType :  New Reservation  DateAndTime :  2007-04-05 06:19:38  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 07:55:15

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 06:19:38

No picture then picture...Text then no text. One thing is consistent......NO response. Time to move up the ladder


InquiryId :  3062  InquiryType :  Existing Reservation  DateAndTime :  2007-04-05 06:21:41  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:43:21

Hi,
Here is your confirmation number-
United Airlines - ZNMCHQ.
Continental Airlines - BGC8FL.
Ticket numbers: 0057623443252.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 13:11:48

that is what i am asking. I need to know what the confirmation number is. Do I give them my WV tracking number? Your people said that you would email me the confirmation but I never received it.
Customer submitted at 2007-04-05 13:11:47

that is what i am asking. I need to know what the confirmation number is. Do I give them my WV tracking number? Your people said that you would email me the confirmation but I never received it.
Replied By Nick at 2007-04-05 07:54:42

Hi,
You have to call the airlines directly and rebook with them as you have the future credit with the airlines and not us. Refer the confirmation number of your cancelled reservation and they will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 06:21:41

I had called to cancel a flight and was told that I would have a credit with continental to use before 1 year was up. I need to use the credit but was never given a confirmation or instructions on how to get my refund. I need some kind of confirmation number to give to continental and was hoping you had something in your notes. MyWV tracking id is: 0R2QC7093


InquiryId :  3065  InquiryType :  New Reservation  DateAndTime :  2007-04-05 07:05:35  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 07:51:38

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 07:05:35

Where is my picture and text? Here one minute and gone the next


InquiryId :  3066  InquiryType :  Dreamtrips  DateAndTime :  2007-04-05 07:51:46  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-05 14:54:45

299.99 per year plus 19.00 per month.....heck of a deal if you like to travel......we have a tone of trips planned for 2007.....
Customer submitted at 2007-04-05 07:51:46

How much is the dream trip membership?


InquiryId :  3067  InquiryType :    DateAndTime :  2007-04-05 08:31:21  Status :  Replied and Resolved
Replied By Nick at 2007-04-05 08:38:46

Hi,
All group requests are handles by a separate dept, first you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 08:31:21

Hi, I'm interested in information for a group cruise from Mexico around the 3,4,5th of Nov. 2007. would Cynthia please call me: 770--592-3754! Thanks, BJKellogg 871630


InquiryId :  3074  InquiryType :    DateAndTime :  2007-04-05 10:42:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:43:38

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 10:42:24

hi I am locked out of my account, can you help


InquiryId :  3075  InquiryType :  New Reservation  DateAndTime :  2007-04-05 10:52:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 19:54:28

Unfortunately our website does not have an option to book business class reservation, but if you come to live chat our agent can help you book this.

Thank you
Worldventures Team
Customer submitted at 2007-04-05 10:52:30

I have a friend who wants to book a first class airfare on my website. How does he go about that? Thank you


InquiryId :  3079  InquiryType :  Dreamtrips  DateAndTime :  2007-04-05 12:41:28  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-05 14:56:17

You would fly into Kona. type that in on your air search and you will be good
Customer submitted at 2007-04-05 12:41:28

Good afternoon, For the Big Island Dream trip set for 08/29 to 09/03 which airport would one fly into? Thanks, Michael


InquiryId :  3081  InquiryType :  New Reservation  DateAndTime :  2007-04-05 12:59:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 19:58:00

Unfortunately there is no option to filter with location, but if you have any particular hotel in mind you can do so.

Thank you
Worldventures Team
Customer submitted at 2007-04-05 12:59:12

How can I do a specific search on downtown chicago hotels? When i put in chicago, it gives me outside citie, i need downtown


InquiryId :  3082  InquiryType :    DateAndTime :  2007-04-05 13:02:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 21:53:39

I could see no problem with your .com site, I get to see your photo as well the message on your .com site which says \"For Below Wholesale Vacations and Deeper Discounts as a Referring Travel Agent Check out www.sag.worldventures.biz For more infomation email sag.services@yahoo.com\".May I know which browser are you using?

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 01:51:43

Doesn't matter,when the site is loading, this STILL pops up, and site will not finish loading. "Security Error - Domain Name Mismatch"
Replied By risaf risaf at 2007-04-09 01:46:22

Can you pleas try how the below link works.
https://www.world-venture.com/wvindex.html

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 01:41:17

the url is: www.worldventures.com/sag. This "errpr" box has been showing up for over a week, now. Scott
Replied By risaf risaf at 2007-04-09 01:38:49

Could you please paste me the URL of the page you are having this problem.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 01:31:35

I still get it, so does my business associate on another system. "Security Error - Domain name mismatch" .
Replied By risaf risaf at 2007-04-08 22:51:58

The link seems to be working fine from our end.

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 21:08:05

my subdomain name is: /SAG
Replied By risaf risaf at 2007-04-08 19:30:18

Could you please give me your subdomain name?

Thank You
WorldVentures Team
Customer submitted at 2007-04-05 13:02:31

I have a problem with my front page. I and others receive a "Security Error" message saying the domain name may be hijacked. This just started happening. What gives?


InquiryId :  3083  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-05 14:07:50  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 02:53:22

Hi,
What is the error massage you are getting?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 14:07:50

Every time I try to plug in information into the "Plan a Vacation" it doesn't allow me in, what is up with that?


InquiryId :  3092  InquiryType :    DateAndTime :  2007-04-05 17:22:56  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:39:58

Hi,
How can I assist you?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 17:22:56

Going through this website was a waste of time. I could've booked it for a similar price on hotels.com or called it in and not wasted all of that time waiting for your agent to do whatever it was that they are doing.


InquiryId :  3093  InquiryType :  Travel Commissions  DateAndTime :  2007-04-05 17:25:22  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:17:53

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 17:25:22

i need to cancel my husband's and my membership can somebody tell me how to do that?


InquiryId :  3100  InquiryType :  Dreamtrips  DateAndTime :  2007-04-05 18:11:01  Status :  Replied and Resolved
Replied By Nick at 2007-04-09 07:14:33

Hi,
Please E-mail at dreamtrips@worldventures.com for more information on this.
Customer submitted at 2007-04-05 18:11:01

i need to find out my id member number for me and my husband's please our names are Erika Ozuna and Raul Ozuna


InquiryId :  3101  InquiryType :  New Reservation  DateAndTime :  2007-04-05 18:32:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 20:27:26

Please provide me the subdomain name and also the login/password information to check on this.

Thank you
Worldventures Team
Customer submitted at 2007-04-05 18:32:21

i have an issue where i have on my friends website and i have not idea how i downloaded her and her husband pic on my website. But i had downloaded my pic to put on my website and its not showing but its telling it went through. But i still don't see my pic on my website. How can i can correct this error..


InquiryId :  3102  InquiryType :    DateAndTime :  2007-04-05 19:34:54  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:39:03

Hi,
I need the URL of your web site and your travel details to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 19:34:54

When I try to find a hotel in Shawnee, OK it doesn't have any results. It is a rather large town and our tribal pow-wow is upcoming.


InquiryId :  3103  InquiryType :  New Reservation  DateAndTime :  2007-04-05 19:55:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 20:29:23

Please try our powersearch for the quote you are looking for.

Thank you
Worldventures Team
Customer submitted at 2007-04-05 19:55:57

I am a new world venture referring travel agent, booking for myself and my relatives, (4total) air and rental car only. we are staying at our timeshare condo at "The Bay Club at Waikoloa Beach, Wailoloa, Hawaii Hi 96738, approx 18 miles from kona airport. what would price for air and car be?


InquiryId :  3104  InquiryType :  New Reservation  DateAndTime :  2007-04-05 19:59:57  Status :  Replied and Resolved
Customer submitted at 2007-04-05 19:59:57

I am a new world venture referring travel agent, booking for myself and my relatives, (4total) air and rental car only. we are staying at our timeshare condo at \"The Bay Club at Waikoloa Beach, Wailoloa, Hawaii Hi 96738, approx 18 miles from kona airport. what would price for air and car be?


InquiryId :  3105  InquiryType :  Existing Reservation  DateAndTime :  2007-04-05 20:04:11  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:55:27

Hi,
The tracking number is incorrect. Please check the number.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 20:04:11

I am trying to make sure my father booked his room properly. The tracking number is GRPI87246AOP. Can you confirm?


InquiryId :  3106  InquiryType :  New Reservation  DateAndTime :  2007-04-05 20:24:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 22:17:27

You will not be able to change the website name.please login to the backend system and talk to our agent to know more about this.

Thank you
Worldventures Team
Customer submitted at 2007-04-05 20:24:45

how can i change my website name or url name


InquiryId :  3107  InquiryType :  New Reservation  DateAndTime :  2007-04-05 20:27:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 22:18:44

Yes, it does includes all taxes and fee.

Thank you
Worldventures Team
Customer submitted at 2007-04-05 20:27:26

do fight prices include taxes


InquiryId :  3108  InquiryType :  New Reservation  DateAndTime :  2007-04-05 20:30:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 22:20:12

Sure, how can I help you?

Thank you
Worldventures Team
Customer submitted at 2007-04-05 20:30:27

hello anybody can help?


InquiryId :  3109  InquiryType :  New Reservation  DateAndTime :  2007-04-05 20:35:10  Status :  Replied and Resolved
Customer submitted at 2007-04-05 20:35:10

how can i change my website name or url


InquiryId :  3112  InquiryType :  Existing Reservation  DateAndTime :  2007-04-05 22:13:52  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:56:30

Hi,
I need the Tracking number of your reservation request and for seat assignments, you have to contact the airlines directly after you receive confirmation E-mail from us.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 22:13:52

Want to confirm flights and get seat assignments


InquiryId :  3113  InquiryType :  Existing Reservation  DateAndTime :  2007-04-05 22:24:34  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:57:29

Hi,
Have you received any E-mail from us in which tracking number of your reservation is mentioned?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 22:24:34

I booked a ticket online and hit "confirm" but did not get a confirmation screen or a confirmation email. How can I look it up? I do not want to book a duplicate ticket and pay for it twice but I have no way of confirming. Passenger name Shane OBrien on US Air


InquiryId :  3114  InquiryType :  Existing Reservation  DateAndTime :  2007-04-05 23:02:01  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:58:04

Hi,
Can you be more clear on that?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 23:02:01

How about a LIVE chat? Or call now! 20X61N0A8


InquiryId :  3115  InquiryType :  New Reservation  DateAndTime :  2007-04-05 23:07:12  Status :  Replied and Resolved
Customer submitted at 2007-04-05 23:07:12

How can you tell how many rooms there are for the quoted price for 6 guests? We want 2 guests per room.


InquiryId :  3116  InquiryType :  Existing Reservation  DateAndTime :  2007-04-05 23:54:21  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:00:49

Hi,
I have resent the confirmation E-mail to p1na1diva@yahoo.com and tekfu@yahoo.com. Please check your E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-05 23:54:21

I need to know when my flight will be confirmed because my trip date will be approaching very soon. Could you send me a confirmation/E-ticket to the following email address. ( p1na1diva@yahoo.com) also to (tekfu@yahoo.com). My tracking number is: grpp58032teg and my confirmation code is CJBSQJ. Thank you.


InquiryId :  3118  InquiryType :  New Reservation  DateAndTime :  2007-04-06 06:11:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 22:26:37

Please login to the backend system and talk to live agent there to know more about that.

Thank you
Worldventures Team
Customer submitted at 2007-04-06 06:11:15

My husband was contacted yesterday informing him that he had been selected for a free weekend stay at Rangely Maine with instruction to go to this web site to confirm the free trip and attend an informational session. When logging on to the site it requests a nine digit confirmation number which was not provided. Please advise. Robert & Paula Tardie 207-793-4502.


InquiryId :  3119  InquiryType :  Travel Commissions  DateAndTime :  2007-04-06 06:31:19  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:18:20

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 06:31:19

I cannot get into my back office. Please advise what my login and password is.


InquiryId :  3120  InquiryType :  Travel Commissions  DateAndTime :  2007-04-06 06:31:29  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:18:46

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 06:31:29

I cannot get into my back office. Please advise what my login and password is.


InquiryId :  3121  InquiryType :  New Reservation  DateAndTime :  2007-04-06 07:21:01  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:41:46

Hi,
You need to put EWR as airport code for newark and HKG fpr HongKong.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 06:15:47

If that is so, how would one enter Newark or Hong Kong any differently? Need to understand if I am to market this software.
Replied By risaf risaf at 2007-04-09 21:25:40

Once you enter the city name correctly by default airport code of that city will display.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 05:10:16

Searching for Newark to Hong Kong for October. Today I was able to get in dates and flight cities, but still want airport codes which the normal individual would not have. usstravel@worldventures.com
Replied By risaf risaf at 2007-04-07 22:30:44

Could you please give me the search criteria you are looking for and also the subdomain name.

Thank you
Worldventures Team
Customer submitted at 2007-04-06 07:21:01

When trying to book a flight site keeps asking me for destination city code, aven though I have the cities typed in. Also not letting me put in a date.


InquiryId :  3122  InquiryType :  New Reservation  DateAndTime :  2007-04-06 07:36:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-07 22:35:48

ok, we will have this checked and rectified ASAP.

Thank you
Worldventures Team
Customer submitted at 2007-04-06 07:36:36

There are many locations on the website as I browse through it changes from being on http:casimir.worldventures.com to www.worldventures.com that needs to be looked at because when customer are browsing through my website and decide to purchase a honeymoon or anything else for that matter, I wont be making that commission. Can someone please take a look at this issue, I understand it's a technical issue that needs to be looked at. Thank you


InquiryId :  3123  InquiryType :  Travel Commissions  DateAndTime :  2007-04-06 08:37:05  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:19:59

Hi,
To receive commission it normally takes 90 to 120 days.Please wait for few more days.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 08:37:05

I purchased two cruise tickets off my World Ventures site for a Carnival cruise on January 14, 2007. I have never received a commission on that purchase. The only thing I have to go by is my Tracking number which is KV65531JL. The person that helped me online was named Heather. Could you please check into this and let me know why I haven't received a commission, since its been 4 months since I purchased the cruise and three since we already gone on it? Jacki Rathbone


InquiryId :  3127  InquiryType :  Existing Reservation  DateAndTime :  2007-04-06 09:37:58  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:04:00

Hi,
We have already sent the confirmation E-mail to bschumacher319@yahoo.com. I have again resent the confirmation E-mail.Please check your E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 09:37:58

GRPZY204659F i still have not recived my confirmation email


InquiryId :  3130  InquiryType :  Dreatrips  DateAndTime :  2007-04-06 09:54:41  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-23 12:55:01

You will have to fill out a FAM request thru your back office. thanks
Customer submitted at 2007-04-06 09:54:41

We have booked the DT to Hawaii in August. Can you book the Hawaiian air "FAM" airfare promotion for us??


InquiryId :  3132  InquiryType :  Existing Reservation  DateAndTime :  2007-04-06 10:19:51  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:04:43

Hi,
For any changes or cancellation, you have to come back to live chat and our agent will assist you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 10:19:51

I need to change my reversation.


InquiryId :  3134  InquiryType :  Existing Reservation  DateAndTime :  2007-04-06 10:22:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:04:56

Hi,
For any changes or cancellation, you have to come back to live chat and our agent will assist you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 10:22:24

I need to change my reversation.


InquiryId :  3135  InquiryType :  New Reservation  DateAndTime :  2007-04-06 10:46:02  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 02:59:41

Hi,
Can you please give a search using the Internet Explorer abd check again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 10:46:02

I want to locate a hotel in Yuma, AZ for an overnight stay. The website seems to have only 2 or 3 dozen major travel locations to choose from!?! Is it really limited to those? I was expecting to have ALL the choices I have thru Expedia or Travelocity or Orbitz... What are your plans to expand the choices? Or am I missing something in how I search? I am using Firefox on Mac OS 10.4


InquiryId :  3136  InquiryType :  New Reservation  DateAndTime :  2007-04-06 10:50:31  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 03:00:01

Hi,
Can you please give a search using the Internet Explorer abd check again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 10:50:31

The button is missing next to the sentence, "To review your existing Support Requests..." I am on Mac OS 10.4, Firefox...


InquiryId :  3137  InquiryType :  Existing Reservation  DateAndTime :  2007-04-06 11:26:41  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:06:03

Hi,
For making any changes to your reservation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 11:26:41

I booked a car reservation thru my own hamboy business and i have to extend my reservation up to tomorrow, saturday, april 7, 2007 and i cant seem to find my reservation. will it just extend automatically or how can o do it especially i am not close to any computer after use of this one i am using?. my phone 509-438-9599


InquiryId :  3141  InquiryType :  New Reservation  DateAndTime :  2007-04-06 13:43:33  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 03:02:14

Hi, You have to give them the URL of your .Com site. Your .biz site is only for your use.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 13:43:33

I give people the address www.wpfo.org.worldventures.biz and they get an error until it is put in the second time on the same computer. If I give the wpflo.org.worldventures.biz it seems to work ALL the time. Is their any way we can work it so we do not get error on first try with www


InquiryId :  3142  InquiryType :  Existing Reservation  DateAndTime :  2007-04-06 13:43:58  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:09:30

Hi,
Your reservation have been cancelled, because departure time was less than 24 hours and we could not confirm it. We have already sent an E-mail stating your to contact the airlines directly to dalisa@hollandersmith.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 13:43:58

Is this reservation finalized now?GRP044E5GJX7


InquiryId :  3143  InquiryType :  New Reservation  DateAndTime :  2007-04-06 13:44:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 16:50:33

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 14:54:35

can you change it to the correct number?
Replied By Nick at 2007-04-08 03:33:01

Hi,
Thanking you.
WorldVentures Team
Customer submitted at 2007-04-06 13:44:55

When i bring up my main page wpfo.org.worldventures.biz my ID number show 1 and not 877779


InquiryId :  3144  InquiryType :  Dreamtrips  DateAndTime :  2007-04-06 14:10:00  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-09 11:36:13

you have the wrong company.....we do not sell spa\'s.
Customer submitted at 2007-04-06 14:10:00

HELLO MY NAME IS SMITH AND I WIL LIKE TO KNOW WEATHER U DO CARRY SPAS INSTOCK. AND IF U DO CARRY THEM REPLY ME BACK SO THAT I CAN LET YOU KNOW THE SIZE,AND THE QUANTIY I WANT..AND ONCE AGAIN I WILL LIKE YOU TO KNOW THAT I AM SHIPPING THE SPAS TO ONE OF MY COMPANYS IN WEST AFRICA......BUT I WILL HANDLE THE SHIPPING CHARGES......THANK YOU BEST REGARDS


InquiryId :  3146  InquiryType :  New Reservation  DateAndTime :  2007-04-06 15:10:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:27:01

Hi,
What is the error message you are getting?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 15:10:24

I am trying to fly from Colorado (either Aspen or Denver or Eagle/Vail) to Auckland, NZ and continue on to Sydney, AS about 2 weeks later, but your website does not seem to allow me to fly to Auckland


InquiryId :  3148  InquiryType :  Existing Reservation  DateAndTime :  2007-04-06 20:05:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:10:12

Hi,
I need the Tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 20:05:14

im at the nugget and they do not see my reservacion.i need a confermation #


InquiryId :  3149  InquiryType :  New Reservation  DateAndTime :  2007-04-06 21:08:29  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:28:29

Hi,
After you have submitted your reservation request, please come back to live chat immediately and ask our agent to show you the complete itinerary details. You won\'t be able to view it before.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 21:08:29

Trying to book a flight from DFW to GLA and the Power Search shows $621 total price. The flight dept date is 6/19 and return date is 7/10. Please provide more detail about flight times before we submit the booking.


InquiryId :  3151  InquiryType :  Existing Reservation  DateAndTime :  2007-04-06 22:34:00  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:13:06

Hi,
Your reservatio is not booked as the Hotel you have selected is not available and we have already sent an E-mail stating this to cle@hotmail.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 22:34:00

Hi, just wondering how my booking is proceeding for GRP4GR82A560


InquiryId :  3152  InquiryType :  New Reservation  DateAndTime :  2007-04-06 23:34:31  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:29:10

Hi,
After you submit the cruise request we will email back the complete final rate. You will get a chance to approve the rate before we charge the card, you have the options to add insurance,transfers and air with the cruise as well as pre or post hotels all as part of the package.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-06 23:34:31

I want to take a Honeymoon cruise to cancun our poutro vallerta on july 8 for3, 4 our 5 night


InquiryId :  3153  InquiryType :    DateAndTime :  2007-04-07 00:36:13  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:37:12

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 00:36:13

I was referred to btatraining.worldventures.com but there are no information about the bta training topic. My question is, I have over 20 yrs travel expereince, I read that I may waive my bta courses with proper requirements. Where would I need to check? ty


InquiryId :  3154  InquiryType :  Travel Commissions  DateAndTime :  2007-04-07 02:05:25  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:22:54

Hi
For making any changes or cancellation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 02:05:25

can the return date be changed without any fees? it will be one month plus or minus.


InquiryId :  3155  InquiryType :  Dreamtrips  DateAndTime :  2007-04-07 06:27:39  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-09 11:37:00

do you have his phone number?
Customer submitted at 2007-04-07 06:27:39

Hi team! This is Dave Cozzens (from UPW). I'm trying to reach Kevin Dunwell but do not have his email. We discussed getting together over the next week or so to discuss some business. Please forward my email and phone number on to him and have him contact me. My email is dave@cozzens.us. Thanks so much!! -- DAVE


InquiryId :  3158  InquiryType :  Dreamtrips  DateAndTime :  2007-04-07 10:30:15  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-09 11:37:42

please contact customer service 972-985-6841 thank you
Customer submitted at 2007-04-07 10:30:15

I have not received my card and I am going on the Hawaii Dreamtrip. Could you please check on this and let me know what I should do?


InquiryId :  3159  InquiryType :  New Reservation  DateAndTime :  2007-04-07 10:33:33  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:31:17

Hi,
Please give a search using the POwersearch toolbar and you will get the result.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 10:33:33

I am looking for cruses that sail out of philidelphia only...how do i find it as I have a perspective client that would love that, as it is cheaper for him instead of leaving out of FL to save on flight costs.


InquiryId :  3163  InquiryType :  Dreamtrips  DateAndTime :  2007-04-07 13:02:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:44:48

Hi,
Please E-mail at dreamtrips@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 13:02:24

I'm trying to book a dream trip to the Virgin Islands but when I enter in everyones age, the price isn't changing for the children and I dont want to put in my CC info until it states the correct price. what do I do?


InquiryId :  3164  InquiryType :  New Reservation  DateAndTime :  2007-04-07 13:02:58  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:33:44

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 13:02:58

I would like to cancel my subscription to world ventures. How do I do thi?


InquiryId :  3168  InquiryType :  New Reservation  DateAndTime :  2007-04-07 14:15:01  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:36:22

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request. To add Park tickets and transfers, you have to come back to live chat immediately after you have submitted your reservation request and our agent will assist you to add those to your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 14:15:01

information for an customer, they wont a package to disney world in Orlando fl. Dates 11/18--11/23-07 airfare for 2 adults and 2 kids the children are under 9. leaving from FSM airport. tickets to disney world for 2 days tickets to epcot for 1 day, tckets to sea world for 1 day. hotel at or near the park. shuttles from airport to hotel and to all the parks.


InquiryId :  3171  InquiryType :  Existing Reservation  DateAndTime :  2007-04-07 16:11:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 16:45:17

Hi,
Here is your confirmation E-mail details-

Dear Yoli ,
Here is your confirmation for WorldVentures Request #0P3GO8I08.   Please print
this and take with you to the hotel.
Enjoy your stay.
Reynold.
 
Travel Department
Thank you for using WorldVentures for all your travel needs.
For all requests that include air, please check in with the airline 24 hours before departure.
WorldVentures tracking ID :0P3GO8I08. 
 
 
Thank you for booking with NWA WorldVacations.

Summary of booking #10496056

TRAVEL PROTECTION PLAN HAS BEEN DECLINED

Travelers:
#1 Ms Yoli Lara
#2 Ms Rita Lara

HOTEL:
Las Vegas, NV
Stratosphere
Check-in: 05/18/07
Number of nights: 3

Your document password is: \'B2YR64\'.

Documents will be e-mailed on April 26, 2007

This e-mail is your confirmation itinerary, please print if needed.

Remember, ALL citizens are required to present valid documentation
when traveling outside of their country of citizenship.

The U.S. Department of Homeland Security (DHS) has announced a new
passport initiative which will require U.S. citizens and foreign
nationals to present a passport when traveling to or from the U.S.

This plan will be rolled out in phases as follows:

December 31, 2006 - Passports will be required for all air and sea
travel from Canada, Mexico, Central and South America, the Caribbean,
and Bermuda.
December 31, 2007 - Passports will be required for ALL land border
crossings as well as air and sea travel.

For more information please visit: www.travel.state.gov or www.dhs.gov


Enjoy your trip!
Dear Margaret, Here is your confirmation for WorldVentures Request #KV67357JL Please print this and take with you to the hotel. Enjoy your stay. Reynold.
Replied By Nick at 2007-04-10 16:40:11

Hi,
I have resent the confirmation E-mail to lofgod92@hotmail.com. Please check your E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 12:39:31

GRP0P3GO8I08
Replied By Nick at 2007-04-08 05:15:28

Hi,
I need the Tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 16:11:14

i need confermation on my trip ASAP


InquiryId :  3173  InquiryType :  New Reservation  DateAndTime :  2007-04-07 18:05:17  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:38:24

Hi,
Can you please give a search using Internet explorer?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 18:05:17

Wanting a flight out of Stockton or Sacramento to Las Vegas on July 19th 2007 through July 23rd 2007 for 7 people. Any info would be great. All hotels were unable to be booked in the web page.


InquiryId :  3174  InquiryType :  New Reservation  DateAndTime :  2007-04-07 18:09:06  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:39:12

Hi,
It\'s a safe and secure site with SSL Secure Socket layer Technology which helps the data and the Credit card details to be transformed precisely.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 18:09:06

Hello, 04/07/07 5:55 p.m. I am a travel agent with worldventures and this is my first time booking a flight on this website. Before I put my information in I want to see a lock on the site. Can you tell me why there is no lock? If I go direct to Continental Airlines they have a lock but the price goes up? What is one to do?


InquiryId :  3175  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-07 18:29:16  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 02:55:54

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 18:29:16

I need the less expensive air far round trip from Dallas Fort WOrth to San Juan, Puerto Rico. DEp 07-20-07 Return 8-05-07


InquiryId :  3176  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-07 18:29:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 01:43:35

You can login tom website and click on the flight tab and submit the search what you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 16:00:08

Nick, I am new at this. can you give me instructions on how to use this powerseacrch. Thanks, Ray Neathery 817-228-5752
Replied By Nick at 2007-04-08 02:56:49

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 18:29:54

I need the less expensive air far round trip from Dallas Fort WOrth to San Juan, Puerto Rico. DEp 07-20-07 Return 8-05-07


InquiryId :  3177  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-07 18:58:06  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 02:57:20

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 18:58:06

Where do I go to take the test


InquiryId :  3179  InquiryType :  New Reservation  DateAndTime :  2007-04-07 20:52:52  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 04:40:20

Hi,
We do not book Southwest Flights.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 20:52:52

i am trying to book a flight thru southwest and it does not come up


InquiryId :  3181  InquiryType :  Dreamtrips  DateAndTime :  2007-04-07 22:13:12  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 02:51:41

Hi,
One person can pay and get the same deal.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 22:13:12

Disney World June 3rd-7th 2007, computer states $316, do you have to book with more people or can 1 person pay and get the same 5 day 4 nightsb


InquiryId :  3182  InquiryType :  New Reservation  DateAndTime :  2007-04-07 23:09:41  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 02:50:39

HI,
It\'s a safe and secure site with SSL Secure Socket layer Technology which helps the data and the Credit card details to be transformed precisely.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-07 23:09:41

I was hesitant to book a reservation because I did not see a Verisign symbol or digital certificate displayed in any of the areas on the website. Is it displayed and if not why not?


InquiryId :  3185  InquiryType :  New Reservation  DateAndTime :  2007-04-08 01:49:18  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 02:48:11

Hi,
Can you please give a search using the Powersearcg toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-08 01:49:18

I need to find a flight from alaska to las vegus


InquiryId :  3186  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-08 03:29:59  Status :  Replied and Resolved
Replied By Nick at 2007-04-08 05:17:03

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-08 03:29:59

Dear Sir/ Madam, I would like it if you could furnish me with details on selling my rooms on your website. I own a 67 bedroomed Resort five minutes from Suvarnabhumi Airport, Bangkok. Thank you Regards Phil Coombes


InquiryId :  3188  InquiryType :  New Reservation  DateAndTime :  2007-04-08 09:06:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-08 18:53:00

Could you please give me the subdomain name and also the search critierai you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 09:06:30

Unable to book flight reservations. After selecting flight and accepting to let awtravels handle reservations, the same information continues to appear.


InquiryId :  3190  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-08 10:41:11  Status :  Replied and Resolved
Replied By Nick at 2007-04-09 07:11:55

Hi,
You have to login to your back office to update your pictures,text, etc. If you have any further queries, please E-mail back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-08 10:41:11

Is there a tutorial for using the Powersearch function? How do you get back to the planning website, the one with the RTA's picture on it? It's hard to tell where I am, after clicking around in here. FYI: I also didn't realize that certain trips were soldout, until after I spent a good amount of time reading about it. Thank you very much for your help. I will check back later. Betty


InquiryId :  3195  InquiryType :  Existing Reservation  DateAndTime :  2007-04-08 15:28:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-08 19:06:30

Your reservation could not be confirmed as there was a fare increase for the request submitted, please come to live chat and our agent will help you process the request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 15:28:57

My tracking number is GRP56SH201ZG - I was trying to confirm my reservation, but the live chat window keeps disappearing when I click on "Live Chat". Is my reservation active and processed?


InquiryId :  3197  InquiryType :  New Reservation  DateAndTime :  2007-04-08 16:03:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-08 18:58:43

There would be a penalty to make any changes, to know more about the terms and restrictions on the ticket you will have to come to live chat and our agent will help you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 16:03:22

I am tryihng to book a flight from DFW to Sevilla, Spain, (SVQ). I am not certain the returning day. If I book a round trip and have to change the returning portion later, what will the charge be for that change?


InquiryId :  3198  InquiryType :    DateAndTime :  2007-04-08 16:24:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-08 19:48:15

Airport code MCI - Kansas City, MO and FLL-Ft. Lauderdale, FL.

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 16:24:47

Have been unable to access round trip flights from Kansas City, MO to Ft. Lauderdale, FL. I don't know the airport code letters. CAn you help?


InquiryId :  3199  InquiryType :    DateAndTime :  2007-04-08 16:46:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-08 19:31:21

NO, as of not we do not offer.

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 16:46:18

Does World Ventures offer reservations for Amtrak or Greyhound bus?


InquiryId :  3201  InquiryType :  Existing Reservation  DateAndTime :  2007-04-08 17:47:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-08 19:08:25

Your reservation is confirmed and the Reservation Confirmation Number is: WEB1672367.Do you want me to resend the confirmation?

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 17:47:50

Please email my confirmation of travel on Apr 21-23 WV # GRP70M24JK89 I can`t seem to pull it up from the web site My itinerary


InquiryId :  3202  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-08 17:53:07  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:36:34

Hi,
WorldVenture FAMs, powered by FAM News, is provided at no additional charge for all RTAs whose recurring monthly fees are paid by ACH. FAM News is available under the Travel Services menu of the back office. RTAs who find that they do not have access to FAM News will have the option of either changing their recurring order payment type or ordering an annual subscription for $34.95/yr.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-08 17:53:07

FAM TRIPS AND HOW TO GET TO THE SITE.


InquiryId :  3206  InquiryType :  New Reservation  DateAndTime :  2007-04-08 20:07:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-08 22:45:38

Please call our office at 972-985-6841 to get login information.

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 20:07:35

I am having trouble getting into my back office. I want to get this going and I have no idea how to order business cards and get my travel agent ID


InquiryId :  3207  InquiryType :  New Reservation  DateAndTime :  2007-04-08 22:00:39  Status :  Replied and Resolved
Customer submitted at 2007-04-08 22:00:39

We are looking for information re: tickets to the Celine Dion and accomodations at the Caesar Hotel. Do you have any special offers for ticket along with rooms?


InquiryId :  3208  InquiryType :  New Reservation  DateAndTime :  2007-04-08 22:02:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-08 22:43:06

Did you try our powersearch to get a deal on Caesars Palace?

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 22:02:35

We are looking for information re: tickets to the Celine Dion and accomodations at the Caesar Hotel. Do you have any special offers for ticket along with rooms?


InquiryId :  3209  InquiryType :    DateAndTime :  2007-04-08 22:24:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-08 22:44:27

You will get to know the list of cruise lines under the cruise tab on our website.

Thank You
WorldVentures Team
Customer submitted at 2007-04-08 22:24:38

Can we view the different cruise lines listed wtih worldventures?


InquiryId :  3210  InquiryType :  New Reservation  DateAndTime :  2007-04-09 05:04:38  Status :  Replied and Resolved
Replied By Nick at 2007-04-09 08:56:01

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-09 05:04:38

I need a flight to Atlanta International coming from UVF(St. Lucia) from 19-23 April 2007.


InquiryId :  3212  InquiryType :  New Reservation  DateAndTime :  2007-04-09 09:17:11  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 21:45:25

None of your request were processed as there was confusion with the dates, you had submitted total of three requests of which 2 were for 3rd November departure one for the 17th November, and an email regarding the same was sent to you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 09:17:11

I'm having trouble getting the correct dates on my itineraries for: GRPOSP42W503 AND GRPAU208537B. I have booked them for 11/17/2007 and some of them have changed to 11/3/2007. Can you help me? Robin


InquiryId :  3216  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 10:44:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 20:29:35

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 10:44:15

I dont know if my reservation was made?


InquiryId :  3217  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 11:25:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 20:33:09

Please come to live chat and our agent will help you with any assistance regarding this reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 11:25:51

I need for someone to call me back at 510 375 1492 re Intinenary # grp80q249f7a Thank you


InquiryId :  3220  InquiryType :    DateAndTime :  2007-04-09 11:54:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 22:20:14

Please provide me the sudomain name?

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 11:54:15

Can not open Lizs web site. Help!


InquiryId :  3221  InquiryType :    DateAndTime :  2007-04-09 11:55:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 22:21:00

please provide me the subdomain name

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 11:55:00

Can not open Lizs web site. Help!


InquiryId :  3222  InquiryType :  Dreamtrips  DateAndTime :  2007-04-09 12:01:03  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-10 09:36:36

no it doesn\'t
Customer submitted at 2007-04-09 12:01:03

Dream trip to Hawaii for $489.99 ppdo, does that include air?


InquiryId :  3223  InquiryType :  New Reservation  DateAndTime :  2007-04-09 12:11:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 21:46:42

We handle customer service via live chat only, please come to live chat if you have any problem or you can also submit your inquiry here and we will get back to you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 12:11:39

need to call you


InquiryId :  3224  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 12:20:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 20:35:07

You will liable for commission if you book on your website.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 12:20:12

I have booked a crusie through this web site and got connected to VACATIONS 2 GO. If I add more people to this cruise will I get credit. Originally I booked 4 people but there are going to be additional ones. I want to make sure I get credit before I go any further. Could you please call me and let me know 702 671 0760 or after 530 PM pacific time 702 255 9114.


InquiryId :  3225  InquiryType :  Dreamtrips  DateAndTime :  2007-04-09 13:47:25  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-10 09:37:08

what kind of info?
Customer submitted at 2007-04-09 13:47:25

I need information on Hawaii trip asap....


InquiryId :  3226  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 14:20:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 20:35:57

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 14:20:58

Hello, I just tried to book a Dream Trip to BVI and was told that it is booked - on the website it states only 50%. also, I booked a Greek Island Criuse and haven't reveived any materials yet. I was working with Cynthia, thanks, BJ


InquiryId :  3228  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 14:49:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 20:45:21

Your reservation is confirmed and your Delta Vacation Confirmation # is: X21BA075

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 14:49:16

Please confirm tracking no. GRPXOY825N73


InquiryId :  3229  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 14:57:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 20:48:30

Your reservation is confirmed and the hotel Reference Number: 7C2710230924.Would you like us to resend the confirmation?

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 14:57:49

Itinenary Info: GRPU2082280Z I have not received a confirmation email for the nites inn at ontario airport 1801 East G. Street, Ontario, CA please sent ASAP


InquiryId :  3230  InquiryType :  Represenative Support  DateAndTime :  2007-04-09 15:40:59  Status :  Replied and Resolved
Replied By Geetha at 2007-04-26 23:37:28

Hi,
Could you please be more clear on your request?
Thank you,
WorldVentures Team.
Customer submitted at 2007-04-09 15:40:59

I needed to visit with rep. support to find out how much it is to get reinstated.


InquiryId :  3242  InquiryType :  Represenative Support  DateAndTime :  2007-04-09 18:44:49  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:38:04

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-09 18:44:49

What is my password and ID number .I thought it was 843469. But I forgot the password


InquiryId :  3234  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 16:09:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 20:49:49

May I know if it is related to air,hotel,car or package request?

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 16:09:22

my status says pending. I need to talk to an agent


InquiryId :  3241  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 18:39:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 21:14:08

Please come to live chat and talk to any of the available cruise specialist who will help you in this regards.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 18:39:12

tracking id #: G6D67160W Is there a way for Heather to give me a call. I haven't received anything from her regarding my customers' cruise tickets. their trip is this coming April 15, 2007. I need to speak to her asap!!! i sent her an email today, i hope she's in town. thanks Grace


InquiryId :  3237  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 16:35:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 21:17:17

There will be a charge to make any changes, please come to live chat and our agent will help you with more information on change/cancellation policy.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 16:35:59

Travel ID #GRP8EF70A172 My reason for chatting is I am very worried about the hotel that I have booked with this trip! I went to the website to get phone # and looked at some of the reviews. Most said it was not a 4star hotel more like 2 star. Very small rooms, over booking and Bugs!!! What are my options now or after I get to Hotel. My son is going to hotel tomorrow to check out the conditions and report back. What is the companies experience when something has been misrepresented? What should I do or what can I do?


InquiryId :  3238  InquiryType :  Represenative Support  DateAndTime :  2007-04-09 17:28:25  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:37:31

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-09 17:28:25

You have been taking $9 month out of my bank account for a long time. I have NEVER bought anything or subscribed for anything from you. How did you get my acct #? I am very angry


InquiryId :  3239  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 18:18:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 21:19:25

Please login to the backend system and talk to an agent there for any membership information or issues.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 18:18:06

tell me how i can cancel my membership


InquiryId :  3240  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 18:32:22  Status :  Replied and Resolved
Customer submitted at 2007-04-09 18:32:22

tracking id #: G6D67160W is there a way for Heather to give me a call. I haven\'t received anything from her regarding my customers\' cruise tickets


InquiryId :  3250  InquiryType :  Represenative Billing  DateAndTime :  2007-04-09 19:44:09  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:33:55

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-09 19:44:09

I would like to terminate my membership, can you please do that for me and get back to me ASAP. Thank you for your help. Adriana


InquiryId :  3253  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-09 20:17:47  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:32:36

Hi,
To remove powersearch toolbar-
1)go to Control Panel
2)choose Add/Remove Programs
3)and then look for search toolbar
4)and click on remove

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-09 20:17:47

How do I remove the PowerSearch Toolbar and all it's contents? I continue to receive error messages and Internet Explorer 7 long delays/stops. ERROR MESSAGE: An error occurred in the script on this page. The system cannot locate the resource specified. URL: https://www.world-venture.com/toolbar/all_vendor_php/interface.html


InquiryId :  3254  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 20:28:50  Status :  Replied and Resolved
Customer submitted at 2007-04-10 11:47:06

Thank you for your help
Replied By Nick at 2007-04-10 11:42:40

Hi,
U have resent the confirmation E-mail to MEKKA_WATSON@YAHOO.COM. PLease check your E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 10:29:28

I have not recieved a confirmation email
Replied By Nick at 2007-04-10 10:19:20

Hi,
Your reservation is confirmed and we have already sent the confirmation E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 09:45:49

so has the flight been booked are am I still waiting on confirmation
Replied By Nick at 2007-04-10 08:33:43

Hi,
The passenger name on this reservation is MEKKA WATSON.
Continental Confirmation Number: CC4EL0 .

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 07:42:28

GRPEV208506D
Replied By Nick at 2007-04-10 07:31:43

Hi,
I need the Tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 06:36:30

Mekka Watson
Replied By risaf risaf at 2007-04-09 21:21:56

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 20:28:50

I WANTED TO MAKE SURE THAT MY NAME APPEARED AS THE PASSENGER TRAVELING INSTEAD OF THE NAME THAT APPEARS ON THE CARD THAT WAS USED TO PURCHASE THE TICKET.


InquiryId :  3256  InquiryType :  Existing Reservation  DateAndTime :  2007-04-09 20:41:38  Status :  Replied and Resolved
Customer submitted at 2007-04-09 20:41:38

I WANTED TO MAKE SURE THAT MY NAME APPEARED AS THE PASSENGER TRAVELING INSTEAD OF THE NAME THAT APPEARS ON THE CARD THAT WAS USED TO PURCHASE THE TICKET.


InquiryId :  3257  InquiryType :  Hotel  DateAndTime :  2007-04-09 20:47:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 22:14:00

Our website will process only search for one room at a time,for group reservation you can either re submit the request by selecting group reservation from the drop down or you can come to live chat and take help from our representative.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 20:47:10

Trying to book 5 rooms in Madison, Wisc. for a July trip. Having difficulty getting started and understanding any selections.


InquiryId :  3258  InquiryType :  Hotel  DateAndTime :  2007-04-09 21:08:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-09 22:15:04

Our website will process only search for one room at a time,for group reservation you can either re submit the request by selecting group reservation from the drop down or you can come to live chat and take help from our representative.

Thank You
WorldVentures Team
Customer submitted at 2007-04-09 21:08:51

How do we indicate that we need 4 rooms traveling wiht 8 adults. We seen no place do do this. Also 4 women, 2 to a room indicating that we need 2 rooms. This is a problem that I see as we book many vacations with other adults and would like to know how to do this. Thank you.


InquiryId :  3261  InquiryType :  Dreamtrips  DateAndTime :  2007-04-09 22:51:04  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:29:05

Hi,
Please E-mail at dreamtrips@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-09 22:51:04

I am new to World Ventures and am trying to get acquainted with the website. I mistakenly clicked on an area which said I made reservations on a Dreamtrip to the Bahamas. Please cancel. My apologies.


InquiryId :  3262  InquiryType :  Dreamtrips  DateAndTime :  2007-04-09 22:51:26  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:28:44

Hi,
Please E-mail at dreamtrips@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-09 22:51:26

I am new to World Ventures and am trying to get acquainted with the website. I mistakenly clicked on an area which said I made reservations on a Dreamtrip to the Bahamas. Please cancel. My apologies.


InquiryId :  3263  InquiryType :  Dreamtrips  DateAndTime :  2007-04-09 22:53:09  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:28:17

Hi,
Please E-mail at dreamtrips@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-09 22:53:09

Correction. I am new to World Ventures and am trying to get acquainted with the website. I mistakenly clicked on an area which said I made reservations on a Dreamtrip to Barbados in October. Please cancel. My apologies. Many thanks.


InquiryId :  3265  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 00:51:42  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:26:20

Hi,
For any changes or cancellation you have to come back to live chat and refer your Tracking number. Our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 00:51:42

we have made reservations with world ventures but booked the wrong hotel instead of clearwater florida we need to be close to tampa airport not clearwater


InquiryId :  3267  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 06:58:15  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:24:29

Hi,
Can you be more clear on that please?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 06:58:15

how do i get the air port call letters per city


InquiryId :  3268  InquiryType :  Represenative Support  DateAndTime :  2007-04-10 07:09:34  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 07:23:41

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 07:09:34

i can not login please help


InquiryId :  3817  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 08:54:04  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 10:14:55

Hi,
What is the error message you are gettnig while uploading the picture.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 08:54:04

Hello, What happen that my picture is not in my web site, please let me know, guapasara@hotmail.com


InquiryId :  3272  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 08:19:42  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 08:30:06

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 08:19:42

I can't find how to see my order history. How much I have spent on monthly service and how much I have made???????


InquiryId :  3276  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 08:48:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 09:31:13

Hi,
You have submitted your request for 1 room and we have booked the same. For further assistance, come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 08:48:14

Booked two rooms and only received confirmation for 1 room from Steve @ Travel Dept. Tracking # 8S80I8M24


InquiryId :  3278  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 09:01:38  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 09:28:32

Hi,
I need the tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team v

Customer submitted at 2007-04-10 09:01:38

How can I check on a reservation made today for a Jeremy Dodd leaving Alexandria LA to Wichita KS


InquiryId :  3281  InquiryType :  Group Reservation  DateAndTime :  2007-04-10 09:45:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 10:18:37

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 09:45:14

I have a college soccer team going to Munich Germany in August. (30 people) airfare only out of Kansas City. Do airlines comp any fares for this number of people? Does the college have to pay at time of booking or 45 days in advance? Is the total to book $10 or $300 by WV? Do you have additional ways of finding the best price other then what's on powersearch? Would it be reasonable for the airlines to pay commission for this international flight? Thanks


InquiryId :  3282  InquiryType :  Travel Commissions  DateAndTime :  2007-04-10 10:07:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-11 22:48:28

You will receive commissions only for package,hotel and cruise reservation and the commission would be 30% of the commission we earn apart from that you will also receive a part from the booking fee we charge for air,hotel and car reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 10:07:21

How does commision earned? Any particular dollar amount to get a commission? Could you elaborate how it works? please email me to smileyjane@roadrunner.com (former email-smileyjane@earthlink.net) It doesn't show a commision? I saw a purchase in my website 1/22/07


InquiryId :  3287  InquiryType :  Dreamtrips  DateAndTime :  2007-04-10 11:24:29  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 16:01:37

Hi,
Please E-mail at dreamtrips@worldventures.com and they will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 11:24:29

Sometime ago I booked the Aug. 12 Carnival Liberty cruise. Other than the original response to my email, I haven't heard anything more. I'm interested in booking airfare and would like to reconfirm our reservation. Can you check that out? Thanks,


InquiryId :  3288  InquiryType :  Represenative Billing  DateAndTime :  2007-04-10 11:37:21  Status :  Replied and Resolved
Customer submitted at 2007-04-10 11:37:21

Which card of mine are you deducting the monthly dues and how much?


InquiryId :  3297  InquiryType :  Represenative Support  DateAndTime :  2007-04-10 13:48:20  Status :  Replied and Resolved
Customer submitted at 2007-04-10 16:56:17

Nick, Thank you for your reply. Nevertheless, I called in and received the correct answer: The login for the .biz web site is the user name; the login for the .com website is the member number! Both have the same password, though. Thank you. Alexandra
Replied By Nick at 2007-04-10 16:31:17

Hi
The log in and password is same for both the site. Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 13:48:20

I need to know if the login for my .com website is the same is to my .biz website. If not, why can I not login? If it is a different login how do I get the login and password?


InquiryId :  3299  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 15:25:43  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 16:30:20

Hi,
For making any changes or cancellation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 15:25:43

My meeting changed from: I need to travel on 4/27-4/29 Tim Hunter and I need to make this change. Please help.


InquiryId :  3302  InquiryType :  Dreamtrips  DateAndTime :  2007-04-10 16:10:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 16:51:28

Hi,
Please E-mail at dreamtrips@worldventures.com and they will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 16:42:35

I don't have a trcking number. It just said it would send an email confirmation.
Replied By Nick at 2007-04-10 16:29:41

Hi,
I need the Tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 16:10:24

I have not received an email to confirm my trip. I expected within 24 hours. (It told me that online when I booked) When will I get a confirmation? I need to book flights. Thanks. Lesley


InquiryId :  3303  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 16:23:57  Status :  Replied and Resolved
Replied By Nick at 2007-04-10 16:28:26

Hi,
I have resent the confirmation E-mail to yonahara@yahoo.com. Please check your E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 16:23:57

I have not recieved conformation for my existing reservation GRPKP284823I. I made this reservation on Friday April 6th, it's now Tuessay April 10th. Please respond


InquiryId :  3305  InquiryType :  Represenative Support  DateAndTime :  2007-04-10 16:39:34  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-16 09:10:27

This was taken from your Meeting & Events section under the main menu of your back office. If you go to that section you will find a place to email them. Thank you, Client Services. Date: Tuesday, April 17 Time: 7 : 30 pm - 8 : 30 pm Venue: Courtyard Marriott Location: Los Angeles, CA (Marina Del Rey) Event Category: Business Overview Presentation For more info: http://www.7thpower.biz Description: Registration 7:00p Presentation 7:30p Speakers: Team 7th Power $5 Reps, Guests Free Courtyard Marriott 13480 Maxella Ave Marina Del Rey, CA 90202
Customer submitted at 2007-04-10 16:39:34

Hi I would like to go to the presentation in Marina Del Rey CA next Tuesday. I went to one once before and would like to go again. Could you tell me what the time and address is please. Thank you! Have a great day! Jor


InquiryId :  3307  InquiryType :  New Reservation  DateAndTime :  2007-04-10 17:16:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-10 22:46:46

Please come to live chat and our representative will help you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 17:16:42

I’m trying to make a reservation for 4 people 2 adults 2 kids to Oahu Waikiki beach from 6/22/07 to 06/30/07 but looks like all the hotels are unavailable, can you please help me with this reservation, my customers prefer like a village with 2 bedrooms.


InquiryId :  3308  InquiryType :  New Reservation  DateAndTime :  2007-04-10 17:55:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-11 21:24:42

The trasking number provided is incorrect, please provide me correct tracking number.

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 09:55:16

I need to cancel reservations on this number GRPO146N72Q8 due to price were to high and customer did not agree to pay so much.
Replied By risaf risaf at 2007-04-10 22:48:43

We handle customer service via live chat only, please come to live chat if you have problem or question booking a travel with us.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 17:55:07

Can you please call me at 818-576-5676


InquiryId :  3311  InquiryType :  New Reservation  DateAndTime :  2007-04-10 19:05:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-10 22:50:13

Please try our powersearch to get a quote, if you have any problem then you can always come to live chat and our representative will help you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 19:05:43

help me with booking a vacation


InquiryId :  3312  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 19:11:02  Status :  Replied and Resolved
Customer submitted at 2007-04-11 06:24:48

It is now showing canceled. Thanks.
Replied By risaf risaf at 2007-04-10 22:54:57

I could see the reservation request has been cancelled, where on your website you find the reservation still active?

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 22:37:13

The passenger names were Tammy Gay and Misty Sample. It was for an all inclusion trip to Cancun, Mexico.
Replied By risaf risaf at 2007-04-10 22:09:36

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 19:11:02

My selected itinerary is still showing on the website. I canceled this through Irfan on the live chat. This is because he told me the price was increased to $2,492.00. If the itinerary I selected is avaliable at the $2186.06 price I agreed to I still want this trip. Otherwise I want the site to show that I have canceled this trip. I am going to make other reservations, but I do not want to do this until this trip shows as canceled.


InquiryId :  3315  InquiryType :  Travel Commissions  DateAndTime :  2007-04-10 19:43:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-10 23:31:01

The commission report will be updated on your .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 19:43:05

If I book a cruise thru Royal Caribbean on the W.V. website for myself, how do I follow thru in order to receive my commissions? I have a letter with credentials but no ID, etc.


InquiryId :  3316  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 19:45:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-12 20:56:50

We handle customer service via live chat only.

Thank You
WorldVentures Team
Customer submitted at 2007-04-12 16:19:21

Please contact me directly at 614-562-2014 or 614-253-2955. I would really like to speak to someone on this matter. Thanks
Replied By risaf risaf at 2007-04-10 22:12:44

Your reservation could not be processed as there was a fare hike to the selected itinerary, please come to live chat and our representative will help you process the request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 19:45:45

Please call me on (grp8g253e020). I need to know why it is currently pending instead of processing. Thanks Sandra Work# 614-428-6845 Cell phone# 614-562-2014 Other contact# 614-483-4179


InquiryId :  3320  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 20:29:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-10 22:22:16

I could not retreive any reservation with the tracking number provided, you will receive commission for cruise reservations though but I need the tracking number to update you with correct information. As of now we do not have the facility to track number of hits on your website ,once we introduce we will let you know.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 20:29:24

I would like to know how I am going to get paid and if I am getting paid for a cruise I booked for some people.I would also like to know how many hits my web page has recieved?If I have not had any reponse to my web page how do I terminate it?I want these questions sent via my e-mail address please.tracking codes for the cruise is yb2027640 and 822n907o2 please respond as soon as you can thanks.


InquiryId :  3321  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 20:39:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-10 22:05:25

There will be a charge to make any changes to confirmed reservation, please come to live chat and our agent will help you with the fare rules and restriction on the ticket.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 20:39:58

i am new at this I booked flight to las vegas but did not read the times of return flight correct. when got tickets printed know see return is wrong i need to leave Lv on 20 and get home 20 please help


InquiryId :  3322  InquiryType :  Group Reservation  DateAndTime :  2007-04-10 21:01:38  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:58:57

Hi,
All group requests are handles by a separate dept, first you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 21:01:38

Hello I am trying to make a group reservation for 11 people (only flights). I tried to download the powersearch, but having difficulty accessing the program. Please advise. Best, Clarisa


InquiryId :  3323  InquiryType :  Group Reservation  DateAndTime :  2007-04-10 21:02:09  Status :  Replied and Resolved
Replied By Nick at 2007-04-11 08:17:15

Hi,
DOWNLOADING TOOLBAR-
1)Login using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-10 21:02:09

Hello I am trying to make a group reservation for 11 people (only flights). I tried to download the powersearch, but having difficulty accessing the program. Please advise. Best, Clarisa


InquiryId :  3326  InquiryType :  Existing Reservation  DateAndTime :  2007-04-10 22:37:53  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-11 01:49:02

Yes, your reservation request could not be processed as there was a fare increase for the selected itinerary, to check for alternates or to process this request please come to live chat and refer the tracking id # and our representative will assist you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 23:42:48

we have booking id#grpdk2085820 (Lina and Vicente Vasquez, and Vicente Vasquez grp75n882u2f track#755n882u2f(my parents Lina and Vicente needs wheel chair at the time of boarding the air plane and at the arrival, also the tickets original the website gave us to $501 and after we selected now say is going to cost around $40 we the additional booking $10 for each ticket included, we wants to get the cheaper one, please, help us with this thank you do it and solve our problem, book us with the cheaper prices available, thank you for your help
Customer submitted at 2007-04-10 23:27:47

track#75n882u2f
Replied By risaf risaf at 2007-04-10 22:58:22

The tracking seems to incorrect, please provide me the correct tracking number or the passenger name on the reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-10 22:37:53

***I would like to see what happen with this reservation and we are 3 person traveling other reserv#grpdk2085820, and Sam is telling my parents tickets the price are changing, I also would like to require wheel chair for my parents Lina and Vicente, to be sitten together (one with window) if is possible, thank you Vicente Jr


InquiryId :  3329  InquiryType :  Hotel  DateAndTime :  2007-04-11 06:44:35  Status :  Replied and Resolved
Replied By Nick at 2007-04-11 07:15:14

Hi,
Can you please make a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-11 06:44:35

hotel near the atlanta, ga. airport


InquiryId :  3330  InquiryType :  Hotel  DateAndTime :  2007-04-11 06:51:18  Status :  Replied and Resolved
Replied By Nick at 2007-04-11 07:15:04

Hi,
Can you please make a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-11 06:51:18

hotel near the atlanta, ga. airport


InquiryId :  3331  InquiryType :  Flight  DateAndTime :  2007-04-11 06:54:43  Status :  Replied and Resolved
Replied By Nick at 2007-04-11 07:13:44

Hi,
Normally the tickets are non-changeable,non-refundable and non-transferable. If the airlines do allow changes then there will be penalty charges.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-11 06:54:43

I normally book air travel through the ailines. How do you handle missed flights, schedule changes and refunds? JD


InquiryId :  3332  InquiryType :  Represenative Support  DateAndTime :  2007-04-11 07:15:18  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-23 08:39:45

I have checked your account, and it seems to be working.Are you still having issues with your .biz site?
Replied By Courtney T at 2007-05-23 07:45:07

What is not working on your .biz, is your url and password correct
Customer submitted at 2007-04-11 07:15:18

My .biz website is not working and I cannot log into WorldVenturesVT as well.


InquiryId :  3333  InquiryType :  Represenative Support  DateAndTime :  2007-04-11 07:15:59  Status :  Replied and Unresolved
Customer submitted at 2007-04-11 07:15:59

I am trying to get in my back office to sign upn for accelerated training in N.J.I keep getting run-time error page. Are systems down?


InquiryId :  3338  InquiryType :  Represenative Support  DateAndTime :  2007-04-11 09:52:23  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-16 10:00:01

Your site has been cancelled per your written request. Thank you, Client Services.
Customer submitted at 2007-04-11 09:52:23

Why is my name still being used on web site address? Sincerly. David Conner


InquiryId :  3342  InquiryType :  Represenative Support  DateAndTime :  2007-04-11 10:26:04  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-16 10:04:25

Wed was the last day to preregister. After that date registration was done at the event. Thank you, Client Services.
Customer submitted at 2007-04-11 10:26:04

I need help registoring for the Acceleration Workshop in New Jersey.April 13- 15 .I am a member an a trouble ticket was created for me . Am I allowed to go with the number and register? I would appreciate your help. Thank you Lisa Chiappardi


InquiryId :  3343  InquiryType :  Existing Reservation  DateAndTime :  2007-04-11 10:30:29  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 00:02:30

You want to know how to update website photo?

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 10:30:29

website photo


InquiryId :  3344  InquiryType :  Existing Reservation  DateAndTime :  2007-04-11 10:32:06  Status :  Replied and Resolved
Replied By Nick at 2007-04-11 11:45:42

Hi,
UPLOADING PICTURE-
1)Login using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-11 10:32:06

how can i change my website photo, i tried updating it through the website but it won't work how?


InquiryId :  3345  InquiryType :  Existing Reservation  DateAndTime :  2007-04-11 10:34:36  Status :  Replied and Resolved
Replied By Nick at 2007-04-11 11:44:16

Hi,
UPLOADING PICTURE-
1)Login using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-11 10:34:36

how can i change my picture in my website?


InquiryId :  3346  InquiryType :  Existing Reservation  DateAndTime :  2007-04-11 10:55:39  Status :  Replied and Resolved
Replied By Nick at 2007-04-11 11:43:25

Hi,
You have to come back to live chat and our agen will give you the current price.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-11 10:55:39

I did a booking yesterday grpdk2085820 and grp75n882u2f and the original price of 501.87 and then I got an email saying all 3 tickets the price are wrong now is higher at $530 + 10 of booking and I look in the same website yours and the computer keep saying the same price which we original did $501.88 what is wrong somebody wants us to pay more, I would like to know if is ticket it at $501 or not because other way we would like to do it directly with the airline. thank you Lina Vasquez


InquiryId :  3347  InquiryType :  Represenative Support  DateAndTime :  2007-04-11 10:56:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-27 00:26:33

Please login to the backend office with your user name and password and you will find the option to upload the your photo.

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 10:56:30

I need to upload my Logo for my Business Please assist me...


InquiryId :  3351  InquiryType :  Hotel  DateAndTime :  2007-04-11 12:42:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-11 21:57:35

Once you click on book button a space to enter the passenger name will appear on top of the same page.if you are still having problem please come to live chat and our agent will guide you about this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 12:42:59

I click book and nothing happens. Also hotel dates are 7-17-07 & 7-18-07 and 7-23-07. Ineed of help with this type of situation JMP


InquiryId :  3352  InquiryType :  New Reservation  DateAndTime :  2007-04-11 12:46:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-11 21:26:30

Please try a powersearch under the vacations tab to get a quote on air and hotel package.

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 12:46:25

I want to buy the luxor hotel package. and i was wondering is the flight included?


InquiryId :  3354  InquiryType :  New Reservation  DateAndTime :  2007-04-11 13:02:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-11 21:27:39

You will not be able to book first class reservation on our website but you will have to take assistance from our agent by coming to live chat who can help you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 13:02:13

I am trying to book a flight and hotel from Los Angeles to Hong Kong. How do I book First class ticket with a hotel


InquiryId :  3357  InquiryType :  Dreamtrips  DateAndTime :  2007-04-11 13:25:30  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:55:51

Hi,
Please E-mail at dreamtrips@worldventures.com for more information on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-11 13:25:30

Playa Del Carmen may 19-23


InquiryId :  3359  InquiryType :  Travel Commissions  DateAndTime :  2007-04-11 14:16:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-11 23:00:13

The exact commission info is not updated yet, it may take another couple of days to update you with the exact amount.

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 14:16:28

GRP5082J8DPT I would like to know what is the comission for this trip?


InquiryId :  3361  InquiryType :  Existing Reservation  DateAndTime :  2007-04-11 14:18:13  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:23:45

Hi,
You have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 05:51:46

how do i make this final payment ? will you send a e-mail ? over the phone ? passangers include Pritchett,Lopez,Tapia & Ward
Replied By risaf risaf at 2007-04-12 22:23:32

Balance Due: USD $1,217.33 ON 16APR2007

Thank You
WorldVentures Team
Customer submitted at 2007-04-12 06:22:15

here are the two numbers I have F5C7A0E3 and GRP7740R920F please advise thanks
Replied By risaf risaf at 2007-04-12 00:44:46

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 14:18:13

I need to know when final payment is due and how do I make it ?


InquiryId :  3362  InquiryType :  Represenative Support  DateAndTime :  2007-04-11 14:22:38  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-16 15:33:25

Here\'s the link to your back office http://AaronBabbitt.worldventures.biz Your id # is 851736 an your password is 12345 If you have any questions please contact customer service at 972-985-6841
Customer submitted at 2007-04-11 14:22:38

yes i have attempted to get my password emailed to me numerous times and still have not recieved an email my # is 851736 my name is aaron babbitt! could you please email or contact me thnx.. aaron babbitt


InquiryId :  3369  InquiryType :  Represenative Support  DateAndTime :  2007-04-11 16:26:52  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-19 07:36:28

May I ask what site you are referring to. Your .com site or your .biz site. Thanks, CSR Dept.
Customer submitted at 2007-04-11 16:26:52

How do I get my picture on my site?


InquiryId :  3370  InquiryType :  Represenative Billing  DateAndTime :  2007-04-11 16:32:32  Status :  Replied and Resolved
Replied By Karen O at 2007-04-12 10:22:40

You will need to fax a letter requesting the Dream Trip membership be cancelled with your id number and signature. If you are using www. when loggin into your website, this can cause the #1 to appear.
Customer submitted at 2007-04-11 16:32:32

When I go to my site the ID # is 1 and it should be 877779. I just learning I am being charged $19.95 a month for membership trips. How do I go about cancelling the membership trip portion of my account?


InquiryId :  3373  InquiryType :  Existing Reservation  DateAndTime :  2007-04-11 17:35:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-12 00:46:28

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 17:35:10

Flights were booked for two people but on the itinerary it only shows the cost of two people. Also it did not give option to select seating. Guests need to select isle seat or window seat with other guest. Please let me know if flights were booked for both people and if an option can be selected for seat selections.


InquiryId :  3377  InquiryType :  Existing Reservation  DateAndTime :  2007-04-11 18:55:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-12 00:49:19

Please login to backend system and talk to representative there for memberhsip enquiries and help.

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 18:55:09

On my earnvacations account is there any way to change from a credit card to a checking account? I have closed the account associated with the credit card on file. My daughter uses her checking account to pay her fees for earn vacations so I was hoping I could do the same. Please let me know ASAP. Thank you!


InquiryId :  3379  InquiryType :  Existing Reservation  DateAndTime :  2007-04-11 19:05:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-12 00:49:41

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-11 19:05:07

I booked the wrong flight and would like to cancel the one being processed and book a new flight.


InquiryId :  3380  InquiryType :  Flight  DateAndTime :  2007-04-11 19:33:04  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:44:25

Hi,
It is $10 per order.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-11 19:33:04

When you book the flight is it $10 per order or $10 per ticket?


InquiryId :  3381  InquiryType :  Represenative Support  DateAndTime :  2007-04-11 20:21:52  Status :  Replied and Resolved
Replied By David D at 2007-04-13 07:30:14

Yes, you will receive an email and you can check the status in your back office under My Dashboard/Rta Cards. Thank you, WorldVentures
Customer submitted at 2007-04-11 20:21:52

I uploaded a picture today for my RTA card and it said that it went thru but was waiting for verification. Will I get an e-mail letting me know it went thru or not?


InquiryId :  3385  InquiryType :  Represenative Support  DateAndTime :  2007-04-11 21:28:16  Status :  Replied and Resolved
Replied By Geetha at 2007-04-27 00:28:36

Hi,
Please login to back office and click on Rta tutorial under \"Travel training\" tab.
Thank you,
WorldVentures Team.
Customer submitted at 2007-04-11 21:28:16

rta tutorial


InquiryId :  3387  InquiryType :  New Reservation  DateAndTime :  2007-04-12 00:25:11  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 08:06:56

Hi
We do not book Ferry tickets.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 00:25:11

Hello, I was referred to your agency by a friend as a good source for low-cost ferry tickets in the Cyclades, but I do not see the service on your website. Is that a service you offer?


InquiryId :  3388  InquiryType :  New Reservation  DateAndTime :  2007-04-12 01:45:26  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:53:40

Hi,
To receive commission you have to be member of World Ventures.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 01:45:26

Do I need a membership to book on this website?


InquiryId :  3400  InquiryType :  Hotel  DateAndTime :  2007-04-12 08:44:43  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:46:58

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 08:44:43

Rome May 9 - 15 I am having touble finding a hotel that is available. Is there a way to list available hotels?


InquiryId :  3404  InquiryType :  Hotel  DateAndTime :  2007-04-12 09:46:39  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:45:39

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 09:46:39

I am booked at a group rate at the Omni Hotel in Jacksonville, FL on April 20th. What can you do for me on April 21 thru 23?


InquiryId :  3405  InquiryType :  New Reservation  DateAndTime :  2007-04-12 09:53:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:45:13

Hi,
You can submit your reservatrion request for 3 kids first.As soon as you submit your reservationrequest, come back to live chat immediately and ask our agent to add 2 more child passenger.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 09:53:24

it only gives me options for three kids and i have 5


InquiryId :  3406  InquiryType :  Represenative Support  DateAndTime :  2007-04-12 10:13:32  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-19 07:54:25

Good Morning: In regards to your ticket, the programmers are working on the site sorry for the inconvenience. If you have any questions, please contact us directly through live chat or inquiry. Thanks, CSR Dept.
Customer submitted at 2007-04-12 10:13:32

WHY DOES MY PICTURE AND TEXT DISAPPEAR SOMETIMES?


InquiryId :  3409  InquiryType :  Dreamtrips  DateAndTime :  2007-04-12 11:24:23  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:41:50

Hi,
Our website do not have provision for booking Park Tickets. After submitting your reservation request, you have to come back to live chat immediately and request our agent to add park tickets to your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 11:24:23

for the orlando trip in june, how much are park tickets for 5 people?


InquiryId :  3412  InquiryType :  Hotel  DateAndTime :  2007-04-12 12:16:44  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:39:11

Hi,
The search result what you are getting is what we are offering. If you are not getting any non-stop flights then we are not offering it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 12:16:44

Hi, I was trying to find a package deal (hotel & air) and what I found was good but the air had two stops and I'm looking for zero stops. Can you help please.


InquiryId :  3413  InquiryType :  Existing Reservation  DateAndTime :  2007-04-12 12:38:06  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 16:07:55

Hi,
The fares displayed in our site is the one which we offer. If you are getting any lower fare with different merchant you can directly book with them.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 12:38:06

Why are you $20 more expensive than Travelocity? I wanted to book a night in Springfield Missouri for the evening of April 22. Your site shows the best price of $118 at the Holiday Inn North in Springfield Missouri. Travelocity is $99 for the same room. I was looking to represent your company and buy in next week but if you aren't the lowest when I do a search it is hard for me to sell your service. I thought your service searched everywhere. Please follow up with me so I can make an informed decision about your service.


InquiryId :  3415  InquiryType :  Hotel  DateAndTime :  2007-04-12 13:26:23  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:37:04

Hi,
I need the Tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 13:26:23

NEED to know if the reservation was comferimed


InquiryId :  3416  InquiryType :  Represenative Support  DateAndTime :  2007-04-12 13:34:21  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-19 07:55:22

Good Morning: The office number is 972-985-6841. Thanks, CSR Dept.
Customer submitted at 2007-04-12 13:34:21

need number to contact


InquiryId :  3419  InquiryType :  Hotel  DateAndTime :  2007-04-12 14:04:25  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:35:02

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 14:04:25

need hotel between west palm beach fl and boynton beach fl.(singer island)june 9 -15-07


InquiryId :  3420  InquiryType :  Group Reservation  DateAndTime :  2007-04-12 14:11:04  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:34:16

Hi,
You need to complete the groups form on Powersearch, you can put TBA for names that will submit to the groups department. Then you can follow up with them at mytravel@worldventures.com but only after they get the tracking id from the submission.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 14:11:04

I need a quote for a group of 15 passengers flying from LA to NYC on July 26th, and returning on July 29th. Thanks, Ernesto


InquiryId :  3423  InquiryType :  Represenative Support  DateAndTime :  2007-04-12 15:00:30  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-19 07:56:51

Good Morning: In regards to your ticket, I am sorry for the delay in answering your ticket. If you are still wanting the agenda we can still email it to you. Thanks, CSR Dept.
Customer submitted at 2007-04-12 15:00:30

Can you email me the agenda for the Accelerated Training in New Jersey this weekend? Thanks


InquiryId :  3424  InquiryType :  Existing Reservation  DateAndTime :  2007-04-12 15:07:25  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:30:10

Hi,
Can you be more clear on that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 15:07:25

Milagros Gugliuzza Contact me Mike Ligon Profession Legal Services email-prolegal@hotmail.com


InquiryId :  3425  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-12 15:17:07  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 15:26:34

Hi,
After downloading the toolbar you have to install it in your system.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 15:17:07

How come when I downloaded the toolbar I can't find it in my toolbars.....


InquiryId :  3426  InquiryType :  New Reservation  DateAndTime :  2007-04-12 15:25:17  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 16:22:15

Hi,
You won\'t be able to submit reservation request for Air+hotel+Car together. You have to submit 2 reservation request. ONe for Air+Hotel and another for only Car.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 16:15:20

I tried the poweresearch, couldn't get the car rental to tie into the air fare, plus, it wouldn't let me get the motel room for 1 night only.
Replied By Nick at 2007-04-12 16:06:21

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 15:25:17

I am trying to finds the rates for a round trip flight from sioux falls, s.d. to denver. I will need a hotel for the first night, but will need a rental car for the whole week. The dates are July 29th to Aug 3.


InquiryId :  3427  InquiryType :  Represenative Support  DateAndTime :  2007-04-12 15:41:29  Status :  Replied and Unresolved
Replied By Veronica H at 2007-04-19 08:00:07

Good Morning: If I may have your Id number so I may look up your account to see what is going with your site. If you can please send another inquiry with the correct information. Thanks, CSR Dept.
Customer submitted at 2007-04-12 15:41:29

I cannot access my back office. My user ID and password are correct. Please help.


InquiryId :  3428  InquiryType :  Represenative Support  DateAndTime :  2007-04-12 15:42:53  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-19 07:59:30

Good Morning: If I may have your Id number so I may look up your account to see what is going with your site. If you can please send another inquiry with the correct information. Thanks, CSR Dept.
Customer submitted at 2007-04-12 15:42:53

I cannot access my back office. The password and user ID that I am typing are correct. Please help.


InquiryId :  3429  InquiryType :  Existing Reservation  DateAndTime :  2007-04-12 15:43:31  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 16:05:44

Hi,
You have to login to your back office of your .com site and you can view the reservations made through your site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 15:43:31

How can I tell if someone has booked travel on my website?


InquiryId :  3430  InquiryType :  Existing Reservation  DateAndTime :  2007-04-12 15:54:54  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 16:04:38

Hi,
You have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 15:54:54

World ventures #2AW68O29R I made the reservation for a Mary Adams with Steven Roth paying. Please make the appropriate changes. Confirmation Number: D61637847C4 Customer Name: STEVEN ROTH Renting Location: AUSTIN-BERGSTROM INTL AP, AUSTIN Renting Country: TEXAS, UNITED STATES Pickup Date: 04/18/2007 Pickup Time: 0900 Return Location: AUSTIN-BERGSTROM INTL AP, AUSTIN Return Country: TEXAS, UNITED STATES Return Date: 04/22/2007 Return Time: 1200 Vehicle Type: FULLSIZE CAR AUTOMATIC AIR FORD TAURUS OR SIMILAR


InquiryId :  3433  InquiryType :  Existing Reservation  DateAndTime :  2007-04-12 16:16:19  Status :  Replied and Resolved
Replied By Nick at 2007-04-12 16:21:09

Hi,
Log in to your .com site and click on How may I help you sign on the left hand side of your screen.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 16:16:19

How do I do live chat!!!!


InquiryId :  3436  InquiryType :  Dreamtrips  DateAndTime :  2007-04-12 17:16:48  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-16 10:19:58

Babados is in October you will want to fly into the Capital of Barbados. thanks
Customer submitted at 2007-04-12 17:16:48

when is the barbados trip? how long? does it include airfare? if not-where do you fly into?


InquiryId :  3437  InquiryType :  Existing Reservation  DateAndTime :  2007-04-12 17:19:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-12 22:24:53

Please come to live chat and ask for Heather directly.

Thank You
WorldVentures Team
Customer submitted at 2007-04-12 17:19:21

Need to chat with heather


InquiryId :  3438  InquiryType :  New Reservation  DateAndTime :  2007-04-12 17:31:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-12 22:36:29

Ok, we will check on this and add it to our data bae if not found.Thank you for updating.

Thank You
WorldVentures Team
Customer submitted at 2007-04-12 17:31:07

i am trying to book at the la quinta inn in vista california but cannot find it on your web site?


InquiryId :  3443  InquiryType :  Represenative Support  DateAndTime :  2007-04-12 20:10:49  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-19 07:59:55

Good Morning: If I may have your Id number so I may look up your account to see what is going with your site. If you can please send another inquiry with the correct information. Thanks, CSR Dept.
Customer submitted at 2007-04-12 20:10:49

I cannot login to my back office, please help!!


InquiryId :  3444  InquiryType :  Existing Reservation  DateAndTime :  2007-04-12 21:56:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:31:29

Please call our office at 972-985-6841 to get login information.

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 20:21:51

How do I get into client services if my pin and login number don't work?
Replied By Nick at 2007-04-14 19:24:53

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-12 21:56:13

I never received my RTA card although I completed the online training. What do I do.


InquiryId :  3445  InquiryType :  Represenative Support  DateAndTime :  2007-04-12 22:13:16  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-19 08:03:01

Good Morning: In regards to your ticket your Id number is 863385 and your password is jack2. We have not changed the member id nor the password. If you are regarding into the .com site the programmers were working on the site yesterday sorry for the inconvenience. Thanks, CSR Dept
Customer submitted at 2007-04-12 22:13:16

I need a new user ID and password, the old one doesn't work.


InquiryId :  3447  InquiryType :  Dreamtrips  DateAndTime :  2007-04-13 07:01:41  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 20:10:05

Hi,
No you cannot do that. We onlu book economy class ticket.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 07:01:41

Can we upgrade airfare to business class on dream trips?


InquiryId :  3449  InquiryType :  Existing Reservation  DateAndTime :  2007-04-13 07:52:56  Status :  Replied and Resolved
Replied By Sunny at 2007-04-13 09:04:27

Hi
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-13 07:52:56

I am wanting to book a trip to Cancun Mexico. An all inclusive trip. We have 4 adults and 1 16 year old. I am looking for something in Cancun that has activities for the teenagers. Dates June 2- June 7. I have looked some of your offers. Barcelo Costa Cancun, Cran Caribe Real Resort, Royal Solori Cancun, and Crown Paradise Club. Can you tell me what the total would be for an all inclusive trip with air.


InquiryId :  3453  InquiryType :  Dreamtrips  DateAndTime :  2007-04-13 09:42:49  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 20:09:16

Hi,
Please E-mail at dreamtrips@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 09:42:49

Need to arrange a tour package to Nurunberg, Germany for 14 days.


InquiryId :  3454  InquiryType :  Existing Reservation  DateAndTime :  2007-04-13 09:57:23  Status :  Replied and Resolved
Replied By trevor at 2007-04-20 11:33:22

Hi
The tracking # GRPWF2086413 could not be confirmed as the 3 digit security id # which was provided by you could not be verified. You need to come to live to resolve this, as well as you can get the details about the breakdown of the price.

Thankyou
Worldventures team
Customer submitted at 2007-04-13 09:57:23

My tracking # GRPWF2086413, my concern is when I went to book the price was $774.20 per person plus an additional booking fee. At the time of enterning my information the price was $914.00 and I did not receive a break down or could I chat with an agent. Please call or email me. Also I wanted to know if I can make payments.


InquiryId :  3455  InquiryType :  Dreamtrips  DateAndTime :  2007-04-13 10:30:33  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-16 10:27:57

patty will be in touch with u sometime today. thanks
Customer submitted at 2007-04-13 10:30:33

about the avail. for elation cruise. 2nd request. booked trip over a month ago.


InquiryId :  3458  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-13 11:02:36  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 20:04:54

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 11:02:36

Subdomain-GPET Travel User ID-769655 PW-1234a567 Our company logos have disappeared again! Why does this continue to happen? I have complain about this same problem for two weeks!


InquiryId :  3459  InquiryType :  New Reservation  DateAndTime :  2007-04-13 11:05:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:33:03

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 11:05:55

Please email me concerning Royal Soloris cancun.


InquiryId :  3460  InquiryType :  Represenative Support  DateAndTime :  2007-04-13 11:10:24  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-20 11:15:12

Good Afternoon, I have changed you password to 12345. You can change it in your back office under My Profile. It will change it on both sites. Thank You
Customer submitted at 2007-04-13 11:10:24

Subdomain Name-GPET Travel User ID-769655 PW-1234a567 My password/ID isn't being accepted when I try to login on this page https://www.world-venture.com/inquiry.html


InquiryId :  3461  InquiryType :  Existing Reservation  DateAndTime :  2007-04-13 11:11:48  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:27:24

Hi,
I need the Tracking number to retreive your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 11:11:48

i haven't recieved any conformation about my flight, but i recieved conformation that your company has allready taken the $ from my account. i want to recieve a phone # where i can tlk to some one. every time i do the chat, i don't seem to get any where. i also need to find info on either canceling or changing my flight to come home.


InquiryId :  3472  InquiryType :  Travel Commissions  DateAndTime :  2007-04-13 14:11:58  Status :  Replied and Resolved
Replied By Sunny at 2007-04-14 08:17:21

Hi
Please login to the backend system and talk to live agent there to get information on membership and commission enquiries.

Thank You
WorldVentures Team
Customer submitted at 2007-04-13 14:11:58

Can you please explain to me which commission i receive and when are the commission checks mailed out?


InquiryId :  3473  InquiryType :  New Reservation  DateAndTime :  2007-04-13 14:27:53  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:37:53

Hi,
If any particular hotel is not showing up in our search result then it means we are not offereing it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 14:27:53

Breezy point Resort in Breezy Point Minnesota , can't get it to come up


InquiryId :  3476  InquiryType :  Group Reservation  DateAndTime :  2007-04-13 14:52:39  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:42:34

Hi,
May I know it\'s regarding what?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 14:52:39

please gimme a call


InquiryId :  3479  InquiryType :  Represenative Support  DateAndTime :  2007-04-13 15:45:15  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-20 12:41:20

Good Afternoon, Thank you for you patience in this matter. We are aware of this issue and are diligently working on correcting it.
Customer submitted at 2007-04-13 15:45:15

What happened to my photo and welcome message? And....why does this seem to happen every so often?


InquiryId :  3480  InquiryType :  Represenative Support  DateAndTime :  2007-04-13 16:13:19  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-19 07:43:52

Good Morning: In order to Downgrade and cancel your DreamTrips membership you need to fax in a signed letter to 972-985-6842. Please state that you with to Downgrade. We require signatures for all cancellations. Thank you, client services.
Customer submitted at 2007-04-13 16:13:19

I need to have my dreamtrips canceled form my membership.


InquiryId :  3482  InquiryType :  Dreamtrips  DateAndTime :  2007-04-13 17:04:59  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 20:07:27

Hi,
Please E-mail at dreamtrips@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 17:04:59

Is there going to be a july dream trip?


InquiryId :  3483  InquiryType :  Existing Reservation  DateAndTime :  2007-04-13 17:28:22  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:28:10

Hi,
I need the Tracking number of your reservation to resend the confirmation E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 17:28:22

3721329725400 25A, 23C Hello I am RTA 867669 (Dan) I have a customer who sent their e ticket to non working email address how can she get a new one?


InquiryId :  3484  InquiryType :  Existing Reservation  DateAndTime :  2007-04-13 17:29:10  Status :  Replied and Resolved
Replied By Sunny at 2007-04-14 08:03:17

Hi
Please provide your tracking number number so that we can retrieve the reservation and send you the confirmation email to correct address.

Thank You
WorldVentures Team
Customer submitted at 2007-04-13 17:29:10

3721329725400 25A, 23C flight # Hello I am RTA 867669 (Dan) I have a customer who sent their e ticket to non working email address how can she get a new one?


InquiryId :  3485  InquiryType :  Dreamtrips  DateAndTime :  2007-04-13 17:54:42  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-16 10:29:30

Please email cindy directly c.russell@worldventures.com thanks
Customer submitted at 2007-04-13 17:54:42

Cindy, this is my email. aaaportal@gmail.com


InquiryId :  3486  InquiryType :  New Reservation  DateAndTime :  2007-04-13 19:50:33  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:38:37

Hi
We only handle customer service through live chat and E-mail support.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 19:50:33

Please call me regarding booking a trip for 4 to Maui


InquiryId :  3488  InquiryType :  Represenative Support  DateAndTime :  2007-04-13 21:42:37  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-20 13:02:49

Good Afternoon, Thank you for you patience in this matter. We are aware of this issue and are diligently working on correcting it.
Customer submitted at 2007-04-13 21:42:37

I have emailed my Picture two Times and it is STILL NOT UPLOADED TO MY SITE.. WHAT DO I HAVE TO DO TO GET IT UPLOADED?????? Mindee Allen http://rescuemetravel.worldventures.biz mindee1


InquiryId :  3815  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 08:36:40  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-21 10:23:33

Please contact customer service or you could initiate a live chat if you are still experiencing this issue. Thank You Client Services
Customer submitted at 2007-04-18 08:36:40

We can not get our ID number or our name on the .biz site. Need help. Followed the directions. Can't download a JPEG fill to our .com site. It will only take a GIF, switch the resolution is not good. But, after downloading the GIF to the .com the picture will not appear on the site. You ask me to go to main WV website and under members to see your response, but I can't find that! Need help with that one also. Dave & Janice Kardos


InquiryId :  3490  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-13 22:49:25  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:26:02

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-15 02:27:58

I followed that procedure before contacting your office. I was referred to your office by someone from the support team.This is their email (l.schexnayder@worldventures.com)
Replied By Nick at 2007-04-14 20:05:17

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-13 22:49:25

Subdomain name-gpettravel.com ID-796655 PW-1234a567 Our company logos are still disappearing from our travel site. This same problem has been occuring for two weeks! We have tried uploading the logo several times!


InquiryId :  3491  InquiryType :  Existing Reservation  DateAndTime :  2007-04-13 23:15:26  Status :  Replied and Resolved
Replied By Sunny at 2007-04-14 08:01:49

Hi
The booking request against tracking id :GRPGR585U68Z has been cancelled as per your request and the credit card is not charged.

Thank You
WorldVentures Team
Customer submitted at 2007-04-13 23:15:26

I do not want this reservation, I need to know the port charges and taxes and if they are in cluded or not.


InquiryId :  3492  InquiryType :  Existing Reservation  DateAndTime :  2007-04-13 23:36:29  Status :  Replied and Resolved
Replied By Sunny at 2007-04-14 07:59:06

Hi
The booking request has been cancelled and your credit card is not charged.

Thank You
WorldVentures Team
Customer submitted at 2007-04-13 23:36:29

I accidently booked a cruise that I did not yet want to book. I was trying to find out about port fees and taxes and thought I would find this out when I progressed through the payment information. The tracking number is GRPGR585U68Z. Cancel this reservation and contact me as soon as you get this message.


InquiryId :  3496  InquiryType :  Existing Reservation  DateAndTime :  2007-04-14 07:03:58  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:28:39

Hi,
Can you be more clear on that?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-14 07:03:58

Hawaii flight


InquiryId :  3497  InquiryType :  Existing Reservation  DateAndTime :  2007-04-14 07:08:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:11:34

Your Hotel Confirmation Number is: 40602767 and your WorldVentures tracking ID is :GRPPD284080E .

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 07:28:16

Patricia M Mahlman
Replied By Sunny at 2007-04-14 08:04:42

Hi
Please provide the passenger name or the credit card used to book the hotel for retrieving the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-14 07:08:55

I have misplaced my booking ID can you help. It is for 3 nights at the Comfort Inn in Edwardsville, IL. April 25-28


InquiryId :  3498  InquiryType :  Represenative Billing  DateAndTime :  2007-04-14 07:33:58  Status :  Replied and Resolved
Replied By Karen O at 2007-04-18 15:15:05

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-04-14 07:33:58

i want to cancel my membership


InquiryId :  3499  InquiryType :  Represenative Support  DateAndTime :  2007-04-14 07:54:46  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-20 13:35:31

Good Afternoon, Your id number is 842011. Thank You
Customer submitted at 2007-04-14 07:54:46

what is my id#?


InquiryId :  3500  InquiryType :  Existing Reservation  DateAndTime :  2007-04-14 08:06:52  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:29:38

Hi,
You need to send an E-mail to travel@worldventures.com or you can coem back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-14 08:06:52

SECOND REQUEST FOR INFO: On February 12, 2007 I booked the August 12 Carnival cruise for myself and my husband. Aside from the original email that stated my request was being processed I've not heard anything more. I sent you a request for information this week as I've booked air. Please at least confirm. Thanks


InquiryId :  3504  InquiryType :  Represenative Support  DateAndTime :  2007-04-14 10:27:12  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-20 13:37:28

Good Afternoon, You can find the RTA exam in your back office under travel training. Please be more specific in your requests. If this did not answer your question, please intitiate a live chat or call customer service at 972-985-6841. Thank You
Customer submitted at 2007-04-14 10:27:12

RTA exam


InquiryId :  3507  InquiryType :  Represenative Support  DateAndTime :  2007-04-14 10:46:52  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-20 15:57:14

Good Afternoon, You can find the Orientation under travel training in your back office. Thank You
Customer submitted at 2007-04-14 10:46:52

Could you please assist me in finding the site to access the travel training RTA Orientation. thank you


InquiryId :  3508  InquiryType :  Represenative Billing  DateAndTime :  2007-04-14 10:56:33  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 11:29:42

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093
Customer submitted at 2007-04-14 10:56:33

I need to cancel this or suspend this membership - no longer in my budget


InquiryId :  3512  InquiryType :  Hotel  DateAndTime :  2007-04-14 14:33:19  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:56:45

Hi,
The rates displayed there is for the World Venture member and there is no further discount on the displayed price.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-14 14:33:19

I have tried to look for rooms for Cancun in June for 5 people with two rooms and have had difficulty getting the pricing for a world venture member. I'm getting a booking button,but not a button for world venture member.


InquiryId :  3513  InquiryType :  Hotel  DateAndTime :  2007-04-14 14:34:44  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:57:04

Hi,
The rates displayed there is for the World Venture member and there is no further discount on the displayed price.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-14 14:34:44

I have tried to look for rooms for Cancun in June for 5 people with two rooms and have had difficulty getting the pricing for a world venture member. I'm getting a booking button,but not a button for world venture member.


InquiryId :  3515  InquiryType :  New Reservation  DateAndTime :  2007-04-14 16:24:39  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:39:39

Hi,
What is the error message you are getting?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-14 16:24:39

cannot book directly, does not send me to website


InquiryId :  3516  InquiryType :  Group Reservation  DateAndTime :  2007-04-14 16:30:40  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 19:43:23

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-14 16:30:40

I would like to book 20 people, out of MSP to ATL July 31 to Aug 5 returning to MSP. Air, Hotel and rental car. I can only book 8 at a time.....Any ideas? Doug Gillard 507-398-7179 cell


InquiryId :  3517  InquiryType :  Represenative Support  DateAndTime :  2007-04-14 16:37:08  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-20 07:41:27

Good Morning, Your six digit ID # is 857862. To replace your RTA card, you\'ll need to fax in a payment authorization form to 972-985-6842 authorizing a $10.00 charge. IF you need to reach customer service, you can call 972-985-6841. Thank You
Customer submitted at 2007-04-14 16:37:08

I need to replace my identification cards but also have misplaced my account information. I would like to be contact via the phone number I've provided please.


InquiryId :  3518  InquiryType :  Represenative Support  DateAndTime :  2007-04-14 16:38:13  Status :  Replied and Resolved
Replied By Sunny at 2007-05-09 11:52:42

hi
I checked your .com site (https://www.world-venture.com/wvindex.html) and the picture is displayed on the website.

Thank You
WorldVentures Team
Customer submitted at 2007-04-14 16:38:13

Reference ID#: 879517 (newer ID) We have received an email from Credential status UPDATE and they have accepted the photo an renamed it 879517.jpg. I had loaded it on the Phot part of the profile and itwas there and also showed up on the Power search page for a couple of days and then it dissappeared. Now the picture can't be loaded into Profile and can't be found on the Power Search????? Profile rejects my .jpg photos (the same approved one) as not being .jpg!! This at your end not ours, Windows XP Pro on a powerful PC. Please advise, Evelim Smith Please give a support telephone #.


InquiryId :  3520  InquiryType :  Hotel  DateAndTime :  2007-04-14 17:11:50  Status :  Replied and Resolved
Replied By Nick at 2007-04-14 20:00:20

Hi,
The reservation is booked for 1 DELUXE 1 KING bed(s) NO SMOKING . You have not submitted any bed preferences while submitting your reservation request, so we have booked King bed for you. You can call the Hotel directly and request then to get you 2 double bed.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-14 17:11:50

Just need to make sure we have 2 beds. Please confirm by email. Thanks Re: Number GRP26KK68I6J THanks


InquiryId :  3525  InquiryType :  Represenative Support  DateAndTime :  2007-04-14 21:46:28  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-20 16:01:58

Good Afternoon, Once we have youor photo and test, your card will be mailed within 7-10 days. Thank You
Customer submitted at 2007-04-14 21:46:28

I have past the RTA test and submitted my picture. How long does it typicaaly take to get you RTA photo card back?


InquiryId :  3527  InquiryType :  Represenative Support  DateAndTime :  2007-04-15 06:15:36  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-21 09:36:42

We are not quite understanding your question, so could you please initiate a live chat on Monday 23rd so that we can further assist you. Thank You, Client Services
Customer submitted at 2007-04-15 06:15:36

where are the google stye maps at ????


InquiryId :  3528  InquiryType :  New Reservation  DateAndTime :  2007-04-15 07:54:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:37:14

Here is the list of airport in China that our search engine will display the search for.
Beijing, China (BJS-Capital)
Shanghai, China (SHA-All Airports)
Bangda, China (BPX)
Changchun, China (CGQ)
Changsha, China (CSX-Changsha)
Chengdu, China (CTU-Chengdu)
Chongqing, China (CKG-Chongqing)
Dali City, China (DLU)
Dalian, China (DLC-Dalian)
Dayong, China (DYG)

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 07:54:01

shang sha is an airport in china why cant i find a flight there


InquiryId :  3529  InquiryType :  Represenative Support  DateAndTime :  2007-04-15 07:56:11  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-21 09:41:12

We are not quite understanding your question, so could you please initiate a live chat on Mon 23rd so that we can further assist you. Thank You, Client Services
Replied By Jonathan S at 2007-04-21 09:40:49

We are not quite understanding your question, so could you please initiate a live chat on Mon 23rd so that we can further assist you. Thank You, Client Services
Customer submitted at 2007-04-15 07:56:11

where is the satellite and other stuff we promise??????


InquiryId :  3531  InquiryType :  Existing Reservation  DateAndTime :  2007-04-15 08:32:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:12:16

How can I help you?

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 08:32:19

JUST LOOKING AT FARES RIGHT NOW


InquiryId :  3532  InquiryType :  Flight  DateAndTime :  2007-04-15 11:00:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:44:13

You will have to use our powersearch under flight tab to get a on this request, could you please tell me what is the problem you have running a search?

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 11:00:29

could you please find me the cheapest flights from houston to london heathrow leaving 4/19 Heathrow to barcelona leaving 4/22 barcelona houston 4/25 for 2 persons (1 senior) i am having web problems. Customers prefer continental. please call me asap at 909 376-7388. thanks


InquiryId :  3533  InquiryType :  Existing Reservation  DateAndTime :  2007-04-15 11:02:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:17:55

Your reservation is confirmed and the confirmation # is : 044119202

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 11:02:24

do I have the reservation?I received only tracking #GRP7Z66Z08X4 ,PLEASE RESPOND.my name yevgeny lozinsky


InquiryId :  3536  InquiryType :  Group Reservation  DateAndTime :  2007-04-15 14:04:31  Status :  Replied and Resolved
Customer submitted at 2007-04-15 14:04:31

I am trying to book a trip for a group of people but the price of the trip is not availbale. i need a hotel and a flight to Punta Cana.


InquiryId :  3537  InquiryType :  Group Reservation  DateAndTime :  2007-04-15 14:07:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:40:59

Please submit the group reservation request here.Please type the dates and destination of travel,number of passenger(senior and child should be mentioned),number of rooms you may need and also the resort which you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 14:07:25

I am tryin to book a flight for some people and the price for the group of people is not coming out. Please help.


InquiryId :  3538  InquiryType :  Existing Reservation  DateAndTime :  2007-04-15 14:11:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:22:38

What ever available will be displayed in the search, if needed any help you can come to live chat and or representative will help you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 14:11:46

LOOKING IF MORE ROOMS ARE TO COME FOR THE CRUISE


InquiryId :  3539  InquiryType :  Dreamtrips  DateAndTime :  2007-04-15 14:12:19  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-16 10:46:27

please email p.murphy@worldventures.com to see if she can get you on. thanks again
Customer submitted at 2007-04-15 14:12:19

LOOKING IF MORE ROOMS ARE TO COME FOR THE CRUISE


InquiryId :  3540  InquiryType :  New Reservation  DateAndTime :  2007-04-15 14:42:00  Status :  Replied and Unresolved
Customer submitted at 2007-04-15 14:42:00

I TRIED TO BOOK A CAR RENTAL AND AFTER CLICKING ON CONTINUE IT WENT BACK TO A SEARCH SCREEN WITH NO CONFIRMATION


InquiryId :  3541  InquiryType :  Existing Reservation  DateAndTime :  2007-04-15 14:57:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:23:22

Please try our powersearch to get a quote

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 14:57:23

DO YOU HAVE ANY HOTELS FOR GATLINBURG, TENN? OR TRIPS


InquiryId :  3542  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-15 15:07:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:29:40

Hi,
The powersearch toolbar is for everyone going to the web site. If tyour friend have used your website and booked a reservation, you will be able to view the booking details if you log in to your back office. For addig frequest miles you have to contact the airlines directly after you receive confirmation E-mail from us.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-15 15:07:24

is the power search tool bar only for agents? or is it for anyone going to the website? We are concerned about spam in our emails.. if I tell a friend about any of these trips,how do I get entered in any drawings & also how do I get credit for any bookings on either .com or .biz. What is the situation on frequent flier miles?


InquiryId :  3543  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-15 15:48:17  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:35:12

Hi,
You are requesting assistance regarding a SUPPORT matter. Please create a Support Request or initiate a Live Chat. Be advised that wait times for Live Chat may be up to five minutes. If you do not wish to hold for Live Chat, please submit a Support Request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-15 15:48:17

need to take the test for the rta card


InquiryId :  3545  InquiryType :  Flight  DateAndTime :  2007-04-15 16:31:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:45:14

Yes, the price includes all taxes and fee but we will not be able to give breakdown.

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 16:31:03

Does the quoted flight prices inlcude tax and fees? How do we find out how much taxes and fees are?


InquiryId :  3546  InquiryType :  Represenative Support  DateAndTime :  2007-04-15 17:05:41  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-21 09:51:31

The only other thing you need to do is pass the RTA exam. If you have futher questions you could initiate a live chat so the we can furter assist you. Thank You, Client Services
Customer submitted at 2007-04-15 17:05:41

I need to get my rta card. what do I need to do other than upload my picture.


InquiryId :  3549  InquiryType :  Represenative Support  DateAndTime :  2007-04-15 17:52:32  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 09:07:04

Good Morning: In order to upload your photo please go to your back office and under your main menu click on Upload RTA Id photo. You would then upload and if you can please allow 24-48 hrs for us to approve your photo. If your photo has been approved you may then check your status under main menu and then click on my dashboard and then on RTA Card. Thanks, CSR Dept.
Customer submitted at 2007-04-15 17:52:32

HELLO need my RTA card but just received the pic for it, need to know the path to apply pic and get card...


InquiryId :  3551  InquiryType :  Flight  DateAndTime :  2007-04-15 19:14:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:50:38

Here is the flight info.
Friday, May 4, 2007

Delta Air Lines # 707
Las Vegas Mccarran Intl (LAS) to Atlanta Hartsfield-Jackson ATL
(ATL) Departure (LAS): May 4, 12:18 PM PDT (afternoon)
Arrival (ATL): May 4, 7:15 PM EDT (evening)

Delta Air Lines # 4644 Operated by: Atlantic Southeast - Please check in with the operating carrier
Atlanta Hartsfield-Jackson ATL (ATL) to Atlantic City Intl (ACY)
Departure (ATL): May 4, 8:10 PM EDT (evening)
Arrival (ACY): May 4, 10:16 PM EDT (evening)

You can also view the information on Delta Airlines website with Delta Air Lines Confirmation #:- D7A210

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 19:14:00

I HAVE A FLIGHT ON MAY 4TH TO ATLANIC CITY NJ THE TRACKING #GRPYC7UL0349 OR 2U08M7B50 BUT THIS WONT GIVE ME THE THE FLIGHT # OF THE DEPARTING FLIGHT OR ARVAIL TIME OR AIRLINE THAT I LEAVE ON. PLEASE CALL ME AT 702-279-2401


InquiryId :  3552  InquiryType :  Flight  DateAndTime :  2007-04-15 19:18:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:51:54

We do not display Southwest Airlines results for air reservation search due to some internal problems.

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 19:18:40

I was told that WV is now affiliated with Southwest airlines, how come SWA is not on the list of airlines when I try to book a flight?


InquiryId :  3553  InquiryType :  New Reservation  DateAndTime :  2007-04-15 19:23:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-15 20:42:00

Please try our powersearch to get best quote from the available deals.

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 19:23:44

yes i need to book a criuse for six people on may 20th from galveston tx to mexico on carnival cruise lines conquest i want the rooms to be next to each other


InquiryId :  3555  InquiryType :  Represenative Support  DateAndTime :  2007-04-15 20:40:11  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 09:39:52

Good Afternoon, Thank you for you patience in this matter. We are aware of this issue and are diligently working on correcting it.
Customer submitted at 2007-04-15 20:40:11

i do not know why but when i go to my website it does not show my picture or logo


InquiryId :  3556  InquiryType :  Existing Reservation  DateAndTime :  2007-04-15 22:32:46  Status :  Replied and Resolved
Customer submitted at 2007-04-15 22:32:46

Steve, I lost you


InquiryId :  3557  InquiryType :  Existing Reservation  DateAndTime :  2007-04-15 22:33:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 00:02:49

Please come to live chat to talk to Steve

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 22:33:44

Steve, I lost you


InquiryId :  3558  InquiryType :  Hotel  DateAndTime :  2007-04-15 23:01:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-17 00:36:05

We do search for expedia\'s and hotels.com inventory the price difference will not be that high, please give me the dates and destination of your search to check?

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 23:01:44

Hi...I am researching hotels for a trip in June. On my site, I found La Costa Resort and Spa for June 4-5 for $268.00. On hotels.com I found the same room for $220.00. Also, I cannot even pull up Estancia La Jolla Hotel & Spa, which I found a deal on expedia for $211, the same dates as above. Is there any way to get better rates than this?


InquiryId :  3561  InquiryType :  New Reservation  DateAndTime :  2007-04-15 23:38:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 00:05:18

Once the reservation request is purchased then the terms and condition on the reservation will apply.

Thank You
WorldVentures Team
Customer submitted at 2007-04-15 23:38:14

When booking a hotel, if I want to find the best rate prior to my card being charged, when I fill out the form and agree to the terms, am I able to cancel the reservation without being charged anything?


InquiryId :  3562  InquiryType :  New Reservation  DateAndTime :  2007-04-16 05:58:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 22:22:45

What is the search request you are looking for?

Thank You
WorldVentures Team
Replied By risaf risaf at 2007-04-16 22:22:29

What is the search request you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 05:58:33

hi: I want know, how i can see the price to regular guest, and where is the price to member world venture? I am sorry, i am new in this.


InquiryId :  3568  InquiryType :  Flight  DateAndTime :  2007-04-16 08:28:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 23:13:01

Flexible date option as of now is available only on hotel search, we will be introducing this sometime later.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 08:28:22

Why can't I select flexible dates for Flight / Hotel via PowerSearch. One of my customers wanted to know. Thanks, Cyndi


InquiryId :  3575  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 09:37:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 20:14:28

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 09:37:19

I just want to see if we are for sure booked for the August cruise. I need to check on the reservations for me and for Kacy Gleason


InquiryId :  3580  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 10:03:47  Status :  Replied and Resolved
Customer submitted at 2007-04-16 10:03:47

trying to find where the wv ventures magazine is in my back office..............can you help?


InquiryId :  3581  InquiryType :  Dreamtrips  DateAndTime :  2007-04-16 10:26:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-16 10:48:20

some include airfare and some don\'t........thanks again
Customer submitted at 2007-04-16 10:26:27

hi: THE DREAM TRIPS, ARE JUST HOTEL, OR INCLUED AIR PLANE TICKET?OR MEAL? THANKS


InquiryId :  3582  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 10:30:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 20:15:21

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 10:30:32

i need to know if my reservations are official and when will the pay be deducted?


InquiryId :  3583  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 10:32:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 20:15:59

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 10:32:40

CUSTOMER ASKING FOR RESERVATION/CONFIRMATION NOW


InquiryId :  3584  InquiryType :  New Reservation  DateAndTime :  2007-04-16 10:39:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 21:57:59

You can look for the information in the locating Map(supported by google)on our website , still if you have any problem please come to live chat and our representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 10:39:57

I am having difficulty locating the mapping and landmarking feature on the website where I can find a hotel based on location or landmark.


InquiryId :  3589  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 11:12:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 20:18:59

I\'m sorry I will not be able to do this for you, please contact the number listed on the card.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 11:12:58

I am trying to contact Layton Johnson. He is working with me on a project and has not been in contact with me. He works out of Las Vegas and presented me your business card with his name on it. Can you help with this and let me know how to contact him?


InquiryId :  3591  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 11:16:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 20:20:03

Please try our powersearch for the destination you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 11:16:04

YOU DIDN'T ANSWER MY QUESTION ABOUT HAVING TRIPS OR HOTELS TO GATLINBURG, TENN.


InquiryId :  3592  InquiryType :  New Reservation  DateAndTime :  2007-04-16 11:39:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 21:59:43

Could you please give me the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 11:39:38

why do i not see any prices for YOUR airfare, only book direct.


InquiryId :  3594  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 11:44:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 20:20:55

Could you please give me the subdomain name to check?

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 11:44:30

why isn,t my picture on my website for booking vacation


InquiryId :  3595  InquiryType :  Represenative Billing  DateAndTime :  2007-04-16 11:53:08  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 11:49:05

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093
Customer submitted at 2007-04-16 11:53:08

I would like to inactive my account with world ventures starting asap


InquiryId :  3596  InquiryType :  Represenative Billing  DateAndTime :  2007-04-16 11:54:15  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 11:50:05

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093
Customer submitted at 2007-04-16 11:54:15

Hi. Can you please suspend my membership effective immediately, 17 April 2007? Member ID: 863189 Please confirm that you have received request. Thank you very much.


InquiryId :  3597  InquiryType :  Travel Commissions  DateAndTime :  2007-04-16 12:03:56  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:19:27

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-16 12:03:56

How do I sign up with you guys as a travel referral?


InquiryId :  3603  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 12:27:18  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 09:21:34

Good Afternoon, Thank you for you patience in this matter. We are aware of this issue and are diligently working on correcting it.
Customer submitted at 2007-04-16 12:27:18

My picture is not showing up when I go to my website Mickey.WorldVentures.com Could you please assist me in fixing this??? Thank You! Mickey


InquiryId :  3604  InquiryType :  Group Reservation  DateAndTime :  2007-04-16 12:50:20  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:12:37

Hi,
First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-16 12:50:20

I was wondering if You can help me find a great Flight & Hotel package for / Cuzco Peru. Need a goup rate for 12 or more don't have all manes of clients jet I found $1235 thats too high for clients non stop or one stop August 2 from LAX to CUZ and return August 13


InquiryId :  3608  InquiryType :  Group Reservation  DateAndTime :  2007-04-16 13:40:44  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:13:17

Hi,
First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-16 13:40:44

A group of 16 people would like to go to Las Vegas from August 1st - 5th. We would like to stay four per room and would prefer to stay at either the Mirage at TI or MGM Grand. I would prefer if someone could call me on my cell phone as soon as possible as we are looking at other companies to book through and would like to book by tomorrow.


InquiryId :  3614  InquiryType :  New Reservation  DateAndTime :  2007-04-16 15:03:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 22:02:59

You will not be paid commissions on air bookings.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 15:03:01

When booking a flight, I am given two options; one is to "book with us" and one is "book direct". Since I am a World Ventures RTA, do I get the proper credit / commission by booking direct or do I have to do the book-with-us???


InquiryId :  3616  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 15:09:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-17 00:31:05

Your reservation is confirmed and your US Airways Vacation confirmation # is :289809703 , do you want me to resend the confirmation?

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 22:36:31

Sadiki Ellis Tracking # is GRP37K00X2G1 Depature from San Diego, Ca to Puerto Vallarta April 22, 2007. I need something that shows the details of the flight to show to the passport agency. I called the hotel's 800 # and they had no record of me so I am really concerned. Also can you please let me know what exactly I need to take to the flight with me i.e. an e-ticket.
Replied By risaf risaf at 2007-04-16 20:21:22

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 15:09:28

I just want to make sure that my reservation for my honeymoon is all set and taken care of.


InquiryId :  3620  InquiryType :  Represenative Billing  DateAndTime :  2007-04-16 15:33:39  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 11:52:42

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-04-16 15:33:39

I need to cancel my membership Please let me know how to do this ASAP! Kim


InquiryId :  3622  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 15:39:18  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 09:51:18

Good Afternoon, We have your photo and it has been accepted. Your picture will not show in your back office once it\'s accepted. You can also check in your back office under the dashboard section and check to see if the photo was accepted. Thank You
Customer submitted at 2007-04-16 15:39:18

In my back office at bestrateat.worldventures.com I don't see my photo that I uploaded. Can you make that happen for me or tell me how I can resurrect it?


InquiryId :  3624  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 16:08:42  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 09:54:20

Good Afternoon, Your card will be mailed out on 4/23. You can check to see if your photo has been accepted in your back office in your dashboard. Thank You
Customer submitted at 2007-04-16 16:08:42

I took the test and submitted a photo for the RTA card but didn't receive a confirmation email about it. I was wanting to know if it is on the way or if I need to do something else for it. Thanks.


InquiryId :  3625  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 16:10:09  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 09:22:15

Good Afternoon, Thank you for you patience in this matter. We are aware of this issue and are diligently working on correcting it.
Customer submitted at 2007-04-16 16:10:09

my logo is no longer appearing on my .com website. why? wes


InquiryId :  3627  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 16:33:43  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 09:48:34

Good Afternoon, We need you to send in a placement change form 972-985-6842. You can find the form in your back office under Support Tools/ Downloadable forms. Thank You
Customer submitted at 2007-04-16 16:33:43

I made a mistake with the default placement!! AAHHH!!! I just signed up and didnt know I was supposed to do the default placement. I just did the sponsorship. My last person went on my left when I wanted it on my right. the number is 881876. They were suppoesd to be on my left leg not right. Thank you!


InquiryId :  3628  InquiryType :  Represenative Billing  DateAndTime :  2007-04-16 16:37:21  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 11:55:02

The amount to bring this account current would be $159.76
Customer submitted at 2007-04-16 16:37:21

Hi, Jonathon said that per my request that was okayed by Mike Azcue of Brett Martin 846880 and Don Dickerson 841503 could not be done until 841503 was activated. How much will it cost to activate dickerson 841503. Paul Martin


InquiryId :  3629  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 16:38:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 20:36:18

Ok, your reservation request as of now is not confirmed,please come to live chat immediately so that we can process this request with the changes you intend to make.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 16:38:16

I DO NOT WANT my credit card charged for this reservation GRP8JB00G1XZ, I could NOT activate the live chat portion of my reservation making because of some software - Jave message and could not follow the bouncing ball as to what I needed to do. If the reservation would be able to changed, as I was told could happen during the live chat portion, I MIGHT be able to keep this plan. The problem is that I was UNABLE to choose a different flight other than a red eye from Vegas.....totally unacceptable. Please call me, at 928-855-6333 (work)


InquiryId :  3636  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 17:35:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 20:40:25

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 17:35:50

i would like to cancel original request for tues. 7/10-7/11. please e-mail with cancellation #. thank you.


InquiryId :  3641  InquiryType :  Existing Reservation  DateAndTime :  2007-04-16 18:09:53  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 20:42:28

Please come to live chat and our cruise specialist will try to help you confirm the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 18:09:53

I thought I had booked a Mediterranean cruise on 3/23/07. I've contacted your company because I haven't heard anything and was told to try to contact you today. the tracking # is TA208139R and the Itinerary # is GRPTA208139R. Can you please let me know what is going on with this. My WV member # is 863032.


InquiryId :  3644  InquiryType :  Represenative Billing  DateAndTime :  2007-04-16 18:41:09  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 12:05:01

Her account has been cancelled and she will receive a refund for April. Billing Dept.
Customer submitted at 2007-04-16 18:41:09

From Lisa Schneider 867539 What happened?????? My sister sent in a request to QUIT! It was sent in over 2-weeks ago. She called and said that she was just charged again. She definately wants a refund for the month of April. Who do I talk to to fix this challenge? The request was signed and sent from: Palmer, Marcelina 868258


InquiryId :  3645  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 18:51:59  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 11:16:31

Good Afternoon, You should be able to print this now. Please contact us if you can not. Thank You
Customer submitted at 2007-04-16 18:51:59

I still am not able to get Agent Verification to work. You subtracted the money from my bank account. Its been 9 days. Please advise.


InquiryId :  3646  InquiryType :  Hotel  DateAndTime :  2007-04-16 18:55:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-24 00:10:18

We will have this included in our data bases ASAP.

Thank You
WorldVentures Team
Customer submitted at 2007-04-20 09:47:12

Do you have an answer yet? I'm trying my best to use World Ventures but you guys giving me ZERO confidence.
Replied By risaf risaf at 2007-04-16 23:55:19

Yes, we do check inventory of Orbitz, let me check why is it not showing the hotel information.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 18:55:21

I can not locate Homewood Suites in Chattanooga, TN using this website, but I can find it on Orbitz. My understanding was that this website was checking the inventory of Orbitz..


InquiryId :  3648  InquiryType :  General Questions  DateAndTime :  2007-04-16 19:04:17  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-23 07:49:43

When a person enrolls with the ACH, there is a 9 day hold it is paid when the check clears on that following Friday. When they use a credit card it will be the following Friday
Customer submitted at 2007-04-16 19:04:17

I was wondering once you have sponsored someone, how long does it take to receive the $100 for doing that?


InquiryId :  3649  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 19:06:40  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-21 10:27:12

Please contact customer service or you could initiate a live chat so that we could walk you through it if you are still experiencing this issue. Thank You Client Services
Replied By Jonathan S at 2007-04-21 10:24:34

Please contact customer service if you are still experiencing this issue. Thank You
Customer submitted at 2007-04-16 19:06:40

I submitted my photo id and made it exactly to the spec provided of 2" x 2". you sent me a photo id rejection letter. I have looked at the link but... again the photo is exactly the size requested... should I just send a much bigger picture and you guys can resize it?


InquiryId :  3650  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 19:06:59  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-09 11:49:13

Hi
Please provide the member id# .

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 19:06:59

I submitted my photo id and made it exactly to the spec provided of 2" x 2". you sent me a photo id rejection letter. I have looked at the link but... again the photo is exactly the size requested... should I just send a much bigger picture and you guys can resize it?


InquiryId :  3652  InquiryType :  Flight  DateAndTime :  2007-04-16 19:36:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 23:40:28

There would be penalty to change/cancel the reservation, please come to live chat and our representative will help you with more information on rules and restriction on the ticket.

Thank You
WorldVentures Team
Replied By risaf risaf at 2007-04-16 23:40:25

There would be penalty to change/cancel the reservation, please come to live chat and our representative will help you with more information on rules and restriction on the ticket.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 19:36:46

I was wondering what I would have to do and what the cost would be to change a flight status.


InquiryId :  3653  InquiryType :  Group Reservation  DateAndTime :  2007-04-16 19:57:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:15:11

Hi,
First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-16 19:57:24

I would like a quote for 30 rooms in Miami for May 5th and 6th. they need to be close to 1403 SW 107th Ave., Miami 33174


InquiryId :  3657  InquiryType :  Dreamtrips  DateAndTime :  2007-04-16 20:50:04  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-20 12:40:22

montego bay
Customer submitted at 2007-04-16 20:50:04

What airport code for jamaica?


InquiryId :  3661  InquiryType :  Represenative Support  DateAndTime :  2007-04-16 20:54:32  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-21 10:32:18

Please contact customer service or initiate a live chat if you are still experiencing this issue. Thank You Client Services
Customer submitted at 2007-04-16 20:54:32

This is my second requst wanting to know why my website photo and custom text keeps disappearing.


InquiryId :  3663  InquiryType :  New Reservation  DateAndTime :  2007-04-16 22:03:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-16 22:19:13

Please call our office at 972-985-6841 for marketing related inquiries.

Thank You
WorldVentures Team
Customer submitted at 2007-04-16 22:03:14

hi i just wanted to know how i could join and be a memeber so that i could take part in these great specials??


InquiryId :  3674  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 02:46:56  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-25 07:20:24

Your production bonus for last month was for $200. This bonus was issued 4/18/2007. You can see this in your check register under reports. Thank you, Client Services
Customer submitted at 2007-04-17 02:46:56

i never recieved my bonus from last months pool or my 600$ bonus for my 6 enrollments why not????


InquiryId :  3675  InquiryType :  Flight  DateAndTime :  2007-04-17 05:32:41  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:16:29

Hi
Airlines do not allow to book unaccompanied minor. You have to contact the airlines directly for more details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 05:32:41

I want to book a flight for a child only and this sight will not let me do this.


InquiryId :  3676  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 05:38:11  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 09:57:47

Hello: If you can please fax the product order form along with a payment authorization so we can fix this for your client. The fax number is 972-985-6842. Thanks, CSR Dept.
Customer submitted at 2007-04-17 05:38:11

I recently signed up member #881241 and did not fill out the form correctly the member had requested a dreamtrips membership and I did not click it on the form could you please sign up this member for dreamtrips also thanks,Kelly Aguiar


InquiryId :  3677  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 05:51:16  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 09:50:05

Good Afternoon, Thank you for you patience in this matter. We are aware of this issue and are diligently working on correcting it.
Customer submitted at 2007-04-17 05:51:16

Why doesn't my picture appear on my .com site anymore?


InquiryId :  3680  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 07:08:47  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 11:39:12

Please resubmit your inquiry with your name, id number, and correct billing address so that we can access your account.
Customer submitted at 2007-04-17 07:08:47

I don't know why my card AVS was not accepted for the monthly billing when it was accepted for the membership fee. I didn't even realize I had been made Inactive. Please re-bill me and catch me up to date. I have travel commissions earned and don't want to miss out on them.


InquiryId :  3684  InquiryType :  Existing Reservation  DateAndTime :  2007-04-17 07:36:54  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 09:55:02

Hi,
I have resent the confirmation E-mail. Please check your E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 07:36:54

Can you please email me the conformation number for my bookng. The tracking # is GRP37K002G1. this is my honeymoon and only world ventures has record of my flight and hotel. Please send me the detailed information about the flight and hotel. I really need the flight information because I have to go back to the passport services place.


InquiryId :  3685  InquiryType :  New Reservation  DateAndTime :  2007-04-17 07:40:16  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 09:58:06

Hi,
Please provide me the URL of your website and also your trip details and I will check from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 07:40:16

I am trying to book a package to New York City June 22-25 and all of the hotels are coming up unavailable. However when I tried previously the hotels were available but there was no air. I am having great difficulty trying to find a package.


InquiryId :  3687  InquiryType :  New Reservation  DateAndTime :  2007-04-17 07:57:35  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 16:50:10

Hi,
The Booking ID number i.e U370281N5 is incorrect.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 13:20:53

What do you mean by tracking number?
Replied By Nick at 2007-04-17 09:59:20

Hi,
The tracking number is incorrect. Please check the number once again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 07:57:35

My booking ID is Booking ID Trip Type U370281N5 Please check the return dates, I think there is a typo


InquiryId :  3688  InquiryType :  Existing Reservation  DateAndTime :  2007-04-17 08:04:03  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 09:56:06

Hi,
For any changes or cancellation, please come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 08:04:03

I booked a trip to Scotland for my mother-in-law and her family. The contact information is Sherry Collins. They need to change the drive of the rental car to Judy Dale. The drivers license number I used was Judy's, but the credit card was Sherry's. I need to make sure the drive is Judy Dale. Thanks.


InquiryId :  3689  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 08:28:42  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 09:44:19

Hello: If he is showing red it could mean that his payment didn\'t go through or it could mean that he had cancelled his account. It can be those two things. If you would let him know to contact us so we can see what is going on with his account. Thanks, CSR Dept.
Customer submitted at 2007-04-17 08:28:42

I have a Rep "Erin Workman" who's icon is RED listed as inactive. What does that mean


InquiryId :  3693  InquiryType :  New Reservation  DateAndTime :  2007-04-17 09:12:45  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:00:07

Hi,
All group requests are handles by a separate dept, first you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 09:12:45

World Ventures, I need to get a quote for a client on a Disney Cruise. They are looking to cruise this summer between June 1, 2007 and July 20, 2007. The date is open for the best pricing. There are 5 passangers, 2 adults and 3 children. I am not sure of the ages of the children. They would like a Family Suite if available. Cruise length - 7 days Caribbean - Either Eastern or Western Please call me if you have any further questions. Thank you, Dave Smith 770-654-6515 WV ID# 863042


InquiryId :  3696  InquiryType :  Existing Reservation  DateAndTime :  2007-04-17 09:31:29  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 09:56:56

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 09:31:29

I need answeres to my questions. I am all booked on world ventures but no one else has record of me and my fiance. i put in my tracking number and it shows very little detail of my trip. I need more detail and to know that the airline and hotel have me in their systems. is there a # i can call to make sure i hear someone's voice and we get this worked out before it's too late. I am supposed to leave on Sunday


InquiryId :  3700  InquiryType :  Flight  DateAndTime :  2007-04-17 09:40:44  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 10:17:20

Hi,
If you select the book direct then you will not receive any booking fee and if you select book with us then you will receive the booking fee.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 09:40:44

I need to know what the difference is if I book direct or bookmwith us?


InquiryId :  3701  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 09:42:49  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 19:33:47

thanks you for the information we will do so on monday. thanks again
Customer submitted at 2007-04-17 09:42:49

Has World Ventures registered with Spirit so that we can get lower airfare? How to Open a Travel Agency Account With Spirit Airlines In order to open a Travel Agency web site account with Spirit Airlines, travel agencies must fax the following documents to our Sales Support Department at 586-741-8916: * A copy of the Travel Agency’s letterhead showing their address, phone number, and fax number * A copy of either their IATA, ARC, or CLIA certificate/letter * Travel agency e-mail address * Name of travel agency manager New account requests are usually processed within 24 hours and a representative will contact you upon completion. If you have additional questions regarding setting up an account, please contact a Sales Support Representative at 800-246-7688, Ext. 8989.


InquiryId :  3707  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 11:08:23  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 10:19:43

Good Afternoon, Thank you for you patience in this matter. We are aware of this issue and are diligently working on correcting it.
Customer submitted at 2007-04-17 11:08:23

I have tried a few times to update the logo in the upper left corner with our own. Our logo appears in the update logo page and a graphic appears that says our image will appear shortly, but it never does. Why isn't it uploading and replacing the bird graphic? I have tried this for 2 days now.


InquiryId :  3710  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 12:03:46  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 14:14:56

We apologize for the error. Your account will be active and billed tomorrow. Billing
Customer submitted at 2007-04-17 12:03:46

The credit card in your system is CURRENT. It expires 04/30/2007. The date today is April 17, 2007. You have not billed the card since 03/07/2007 even though the card is current. Why? You have inexplicably decativated me! You will be provided new credit card information once the card expires. Please don't tell me to send in another credit card authorization form for information you already have which is accurate and current. That make no sense.


InquiryId :  3711  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 12:03:47  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 14:16:56

We have corrected this and the account will bill and be active tomorrow. Billing Dept.
Customer submitted at 2007-04-17 12:03:47

The credit card in your system is CURRENT. It expires 04/30/2007. The date today is April 17, 2007. You have not billed the card since 03/07/2007 even though the card is current. Why? You have inexplicably decativated me! You will be provided new credit card information once the card expires. Please don't tell me to send in another credit card authorization form for information you already have which is accurate and current. That make no sense.


InquiryId :  3712  InquiryType :  New Reservation  DateAndTime :  2007-04-17 12:16:31  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 13:05:25

Hi,
Please provide me the URL of your web site to check on your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 12:16:31

Selected Flight Selected Flight US Airways Operated by Air Wisconsin 3644 / US Airways 7151 1 stop at PHL05/10/072:30 PM05/10/079:23 PMHarrisburg, PALos Angeles, CA I want to book this flight but on the return date, the date is incorrect. I would like to verify the return date before booking.Book Direct US Airways 1446 / US Airways Operated by Piedmont Airlines 42431 1 stop at PHL05/13/0710:00 PM05/11/0710:00 AMLos Angeles, CAHarrisburg, PA339.20 Jean Pollack


InquiryId :  3713  InquiryType :  New Reservation  DateAndTime :  2007-04-17 12:35:12  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 13:05:54

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 12:35:12

I need a ticket from Mobile alabama to stavanger norway leaving may 15 and returning september 13 I have tried numerous times to book but it never goes through, can you help me find the best ticket


InquiryId :  3716  InquiryType :  New Reservation  DateAndTime :  2007-04-17 13:01:19  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 13:06:36

Hi,
Our price does not include international taxes that you haev to pay at the airport.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 13:01:19

Prices of flights from Toronto- Canada to Orlando- Florida: Do they include taxes or that is extra??


InquiryId :  3717  InquiryType :  New Reservation  DateAndTime :  2007-04-17 13:17:49  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 16:50:59

Hi,
Please provide me your web site URL and I will check it from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 13:17:49

Selected Flight Selected Flight US Airways Operated by Air Wisconsin 3644 / US Airways 7151 1 stop at PHL05/10/072:30 PM05/10/079:23 PMHarrisburg, PALos Angeles, CA I want to book this flight but on the return date, the date is incorrect. I would like to verify the return date before booking.Book Direct US Airways 1446 / US Airways Operated by Piedmont Airlines 42431 1 stop at PHL05/13/0710:00 PM05/11/0710:00 AMLos Angeles, CAHarrisburg, PA339.20 Jean Pollack


InquiryId :  3718  InquiryType :  New Reservation  DateAndTime :  2007-04-17 13:18:33  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 16:51:10

Hi,
Please provide me your web site URL and I will check it from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 13:18:33

Selected Flight Selected Flight US Airways Operated by Air Wisconsin 3644 / US Airways 7151 1 stop at PHL05/10/072:30 PM05/10/079:23 PMHarrisburg, PALos Angeles, CA I want to book this flight but on the return date, the date is incorrect. I would like to verify the return date before booking.Book Direct US Airways 1446 / US Airways Operated by Piedmont Airlines 42431 1 stop at PHL05/13/0710:00 PM05/11/0710:00 AMLos Angeles, CAHarrisburg, PA339.20 Jean Pollack


InquiryId :  3720  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 13:39:53  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 14:20:26

The payment authorization form is in the back office under support tools and the downloadable forms. billing dept.
Customer submitted at 2007-04-17 13:39:53

Where would I find the form to change my billing from my debit card to another credit card?


InquiryId :  3721  InquiryType :  New Reservation  DateAndTime :  2007-04-17 13:40:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 16:51:49

Hi,
Please delete all cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 13:40:24

Trying to book a trip to Maui in Oct. and all the hotels say "unavail"


InquiryId :  3723  InquiryType :  New Reservation  DateAndTime :  2007-04-17 13:40:46  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 16:52:03

Hi,
Please delete all cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 13:40:46

Trying to book a trip to Maui in Oct. and all the hotels say "unavail"


InquiryId :  3728  InquiryType :  Travel Commissions  DateAndTime :  2007-04-17 14:22:31  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 16:56:04

Hi,
I won\'t be able to tell you that until you submit your reservation request and it is booked.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 14:22:31

I was wondering what the commission was for cruises in general and specifically for Norwegian and Carnival cruiselines for a cruise I'm looking to book in August.


InquiryId :  3731  InquiryType :  New Reservation  DateAndTime :  2007-04-17 14:44:47  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 16:53:18

Hi,
What is the error message you are getting and also delete the cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 14:44:47

Trying to look at car rentals. Can't enter any info on the selection page.


InquiryId :  3732  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 14:58:59  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 14:24:15

I do not show any record of you signing up for fam news. Billing Dept.
Customer submitted at 2007-04-17 14:58:59

SIGNED UP FOR "FAM" CAN'T GET IN. SIGNED UP 4/13/07. SIGNED FOR "FAM NEWS SUBSCRIPTION. DO NOT KNOW WHERE TO GO AND GET THIS.


InquiryId :  3733  InquiryType :  Existing Reservation  DateAndTime :  2007-04-17 15:10:46  Status :  Replied and Resolved
Replied By at 2007-04-17 16:45:41

Hi,
I have forwarded your complaint to our technical department and they will look into it

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 15:10:46

I'm trying to upload my website photo and website text. the info is saved but will not upload. my site is cheaptickets.worldventures.com login: 876134 password: travel


InquiryId :  3734  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 15:31:55  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 10:24:44

Good Afternoon, Our customer service number is 972-985-6841. We are open from 10am -6pm. M-F central standard time. Thank You.
Customer submitted at 2007-04-17 15:31:55

one of my team members says that for some reason you are not taking her credit card..?? she also can not now access the .biz site to see what is going on. what is your 1-800 tele# so she can call to get this straightened out? thanks. or call me and lv me a message at my tele# below..


InquiryId :  3736  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 15:34:51  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 14:26:54

you will need to go to AnsaTreanor.worldventures.biz and then you will click on log in to back office. You can then go to billing manager and make this change. Billing
Customer submitted at 2007-04-17 15:34:51

I need to change my credit card # in my file. Tried to sign into into Biz site but it does not work for me. Thank you, Ansa Treanor


InquiryId :  3737  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 15:42:05  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 14:28:52

We have downgraded your membership to RTA only per your request. Billing Dept.
Customer submitted at 2007-04-17 15:42:05

I need to cancell my dreamtrip monthly membership. I have not ever used it and do not plan on it. I would like to keep just the basic travel agent fee. Can you assist. Roxanne Ritchey


InquiryId :  3739  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 15:48:07  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 14:30:16

This has been previously resolved. Billing Dept.
Customer submitted at 2007-04-17 15:48:07

I need to give you my new credit card #, please contact me. Ansa Treanor


InquiryId :  3747  InquiryType :  Flight  DateAndTime :  2007-04-17 16:42:16  Status :  Replied and Resolved
Replied By Nick at 2007-04-17 16:54:12

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 16:42:16

Do you have an guided tour or hotel accomadations for Ghana?


InquiryId :  3750  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 16:57:03  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 11:06:07

Good Afternoon, Yes, you can fax it to 972-985-6842. Attn: Michelle. Thank You
Customer submitted at 2007-04-17 16:57:03

I enrolled an LLC but I did not submit a business entity form within in 30 days.. Can I still submit the entity to form


InquiryId :  3752  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 16:58:09  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 14:31:11

Please fax a letter stating your request with your signature and ID number to 972-985-6740. Billing Dept.
Customer submitted at 2007-04-17 16:58:09

If I enrolled as Dreamtrip and wanna change to a RTA package, what do I need to do


InquiryId :  3754  InquiryType :  Group Reservation  DateAndTime :  2007-04-17 17:09:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 07:49:24

Hi,
First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 17:09:14

second inquiry: 30 rooms in Miami near 1403 s.w. 107th Ave. Miami, 33174 For May 5th and 6th


InquiryId :  3756  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 17:17:54  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 10:32:18

Windows Explorer is the only browser that WorldVentures supports at this time. At this time the website is not optimized for Netscape, Mozilla Firefox, or Macintosh Safari. We will continue to make updates to make our systems compatible with other systems. Thank you, client services.
Customer submitted at 2007-04-17 17:17:54

I pay a monthly service to be a Dream Trip/RTA member, but I can't get into my back office or do a search on POWERSEARCH since I purchased my MAC comnputer. Help!


InquiryId :  3757  InquiryType :  Flight  DateAndTime :  2007-04-17 17:21:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-17 20:48:00

Please try our powersearch to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-04-17 17:21:31

I need to reserve a flight to minneapolice from lax. could you please help me with that. thank you Gayaneh Barsomian ps. dianaba90@hotmail.com


InquiryId :  3760  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 18:15:56  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 10:37:03

Good Afternoon, We apologize for the inconvenience. You can find the RTA exam and Orientation in your back office under Travel Training. Thank You
Customer submitted at 2007-04-17 18:15:56

I recently submitted an inquiry asking how do I get to the RTA orientation and the RTA exam. You e-mailed me to go to the client services live chat. But they will only help if the question is travel related. Can you help me find an answer to my original question.


InquiryId :  3764  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 18:52:10  Status :  Replied and Unresolved
Replied By Courtney T at 2007-04-21 10:44:53

Good Afternoon, Please provide us with your ID number or first and last name so that we can research this issue for you. Thank You
Customer submitted at 2007-04-17 18:52:10

I took and passed my RPA Exam Monday 4/16, My agent verification is not available despite an email message from WV advising my name was updated & ok to print. Can you please review & advise thanks


InquiryId :  3765  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 19:00:51  Status :  Replied and Resolved
Replied By Karen O at 2007-04-19 14:35:26

We have updated your information. Billing Dept.
Customer submitted at 2007-04-17 19:00:51

I would like to change my form of payment to : Visa 4648000104244488 expiration date: 02/09 security code: 495 Jon Schuyler Roth 308 N. Broadview Wichita, KS 67208


InquiryId :  3766  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 19:02:28  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-04-25 08:15:47

Your payment information has been changed per your request and will be effective with your next recurring order scheduled to draft on 05/14/07. Currently, your magazine subscription is being drafted from your Mastercard. Please contact us if you need further assistance. Thank You Client Support
Customer submitted at 2007-04-17 19:02:28

I would like to change method of payment from my Discover card to MasterCard #5466 1600 3258 1488 Expiration date is 04-30-09 code#454


InquiryId :  3767  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 19:32:58  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-04-25 08:27:49

An attempt was made to call you concerning your initial payment. A message was left on voice mail. If you will call us at 972-985-6841, we will be more than happy to assist you. Thank You Client Support
Customer submitted at 2007-04-17 19:32:58

Hello, There was an issue with my initial payment of $399.99. Please contact me so that I can complete it. Thank you.


InquiryId :  3768  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 19:40:14  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-04-25 08:40:11

We have de-activated your billing so that no further drafts will be made on this membership, however, in order to cancel, we require that you submit that request in writing. Please include your full name, ID # (870687)and a written signature. You can fax that request to 972-985-6740. Thank You Client Support
Customer submitted at 2007-04-17 19:40:14

I WOULD LIKE TO CANCEL MY MEMBERSHIP DUE TO FINANCIAL HARDSHIPS. PLEASE SEND ME CONFIRMATION EMAIL ON MY REQUEST. THANK YOU


InquiryId :  3771  InquiryType :  New Reservation  DateAndTime :  2007-04-17 19:51:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-17 20:46:59

Our website does not have an option to add lap child, what you will have to do is come to live chat immediately after submitting the request and representative will help you add your requirements to the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-17 19:51:26

Hi - There's no option for a lap child - how would I add one to my trip?


InquiryId :  3772  InquiryType :  Hotel  DateAndTime :  2007-04-17 20:17:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-17 21:09:51

it should be a data base error, we will have this checked and corrected.Thank you for updating.

Thank You
WorldVentures Team
Customer submitted at 2007-04-17 20:17:22

Trying to book a Hotel in Rocky Mount, NC. I selected Residence Inn and clicked on details. The details listed Residence Inn Rocky Hill, CT, not the Residence Inn Rocky Mount, NC as requested.


InquiryId :  3774  InquiryType :  Hotel  DateAndTime :  2007-04-17 20:34:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-17 21:11:59

Certain hotel information may not be available in the data base, we will check and add it ASAP.

Thank You
WorldVentures Team
Customer submitted at 2007-04-17 20:34:36

Trying to book a Hotel reservation in Rocky Mount, NC. Tried to get information on Hampton, Inn but it said Hotel information not available. Why is Hotel information not available?How can I book a Hotel without knowing what I am booking?


InquiryId :  3775  InquiryType :  Dreamtrips  DateAndTime :  2007-04-17 20:43:38  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-20 12:46:13

the rooms are garden view
Customer submitted at 2007-04-17 20:43:38

Hapuna Beach Prince Hotel package are these ocean or mountain view rooms? What type of room?


InquiryId :  3776  InquiryType :  Represenative Billing  DateAndTime :  2007-04-17 20:53:06  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-04-25 09:17:37

This is to inform you that your account was drafted today in the amount of $39.94 for the March payment. The April recurring order was due on the 17th will draft tomorrow 04/26/2007. Your membership has been re-activated per your request. Please let us know if you need further assistance. Thank You Client Support
Customer submitted at 2007-04-17 20:53:06

The credit card had passed the expiration date on Rebecca Bennett #846834, and 3 attempts to bill occurred. The new expiration and code have been input in the Billing Manager. How do we re-activate?


InquiryId :  3777  InquiryType :  Represenative Support  DateAndTime :  2007-04-17 21:48:04  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 10:50:38

Good Afernoon, Please try to access this by typing http://worldventuresvt.com/ in the address bar of your internet page. If this still doesn\'t work, than you can refer to the system requirements on the powersearch101 tab in your back office. Thank You
Customer submitted at 2007-04-17 21:48:04

Do I need a special program to run the WorldVentures Virtual Trainer? Every time I try to access it, the following message appears: description: null details: root cause: [object Object] type: code: Server.Processing level: error I also noticed that my web page does not look like everyone else's page. I don't see the pictures on the bottom to include the one on the bottom right with the people walking on the beach. thanks for your support nyda


InquiryId :  3784  InquiryType :  Existing Reservation  DateAndTime :  2007-04-17 23:11:57  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 07:34:31

Hi,
I need the Tracking number and the passenger name to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-17 23:11:57

I made a hotel reservation in Louisville, KY April 19-23. I lost my reservation. Can you confirm my hotel name and location. It is near the fair and expo center. thanks, Andy Tillman


InquiryId :  3788  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 01:33:15  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 07:36:39

Hi,
You have to come back to live chat regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 01:33:15

I HAVE A CHARGE ON MY ACCT REGARDING A CANCELLATION AT THE WINGATE, CHARLOTTE NC THAT SHOULDVE NOT BEEN CHARGED. NUMBER IS KP0HX1125


InquiryId :  3790  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 05:48:01  Status :  Replied and Unresolved
Replied By Veronica H at 2007-04-21 11:01:09


Customer submitted at 2007-04-18 05:48:01

Back in March, I called client services to order a replacement ID card. About 2 weeks ago, I called to inquire about the card and I was told the card was mailed on April 2, 2007. I still have not received the replacement card. Would you be so kind as to check the address the card was mailed? Thanks in advance. Francene Kopas 642 Adams Ave, Perth Amboy, NJ 08861 Please advise.


InquiryId :  3792  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 05:57:58  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-04-25 10:27:40

Your membership was paid current on 04/18/07. Your membership has been re-activated and the next recurring order will draft on 05/02/07 per your request. If you want that changed to the 17th, please contact us immediately at 972-985-6841. Thank You Client Support
Customer submitted at 2007-04-18 05:57:58

I went to my site this morning and I found that I am still listed as Inactive. I thought the funds were coming out of my account on the 17th for my account. Here is my account number in question 839690. Thank you for looking into this for me.


InquiryId :  3794  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 06:00:55  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 09:53:25

Hello: We are tyring our best to get everyones form processed you may check in your back office under reports and then click on order history and it will show you there when we have processed your magazines. Thanks, CSR Dept.
Customer submitted at 2007-04-18 06:00:55

I ordered the Magazines when I went to NJ. How soon will the order be taken from my account and how soon afterwards should my order be shipped out? Just wondering. I have some people who are anxious to get them. Thank you for all you do and your support.


InquiryId :  3797  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 06:36:05  Status :  Replied and Resolved
Replied By Karen O at 2007-04-26 10:45:27

Please fax a letter with your signature requesting the cancellation to 972-985-6740.
Customer submitted at 2007-04-18 06:36:05

I want to deactive my account with world ventures. need help to or a phone number to call to get done with world ventures. I want them to stop charging my credit card.


InquiryId :  3798  InquiryType :  New Reservation  DateAndTime :  2007-04-18 06:40:08  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 07:37:21

Hi,
Can you be more clear on that?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 06:40:08

I still haven't gotten a response to my Costa Rica question. There is hardly any information on vacations to Costa R


InquiryId :  3802  InquiryType :  Travel Commissions  DateAndTime :  2007-04-18 07:13:01  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 08:02:36

Hi,
You can view your commission along with your bookings if you log in to your .com site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 07:13:01

How do I know what my commissions are for bookings made from my site...arent they suppose to auto tabulate


InquiryId :  3803  InquiryType :  Travel Commissions  DateAndTime :  2007-04-18 07:33:09  Status :  Replied and Resolved
Replied By Geetha at 2007-04-27 01:05:32

Hi,
You will have to go to Client Services live chat from your back office and they will be able to assist you with commission related queries.
Thank you,
WorldVentures Team.
Customer submitted at 2007-04-25 17:29:15

subdomain travel4randr 861149 12345 Customer does not have their tracking #
Replied By Nick at 2007-04-19 11:42:05

Hi,
I will need the Tracking number of the booking to check on the status and also provide me the URl of your web site and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 19:05:14

The customer did not give me a tracking # as they used my site direct. I was told I had to wait 120 days before checking on travel comissions. This was booked prior to the powersearch upgrade.
Replied By Nick at 2007-04-18 08:03:26

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 07:33:09

Hilton Waikoloa in Kona Customers Dean & Martha Michael traveled Nov. 21(thanksgiving)thru Nov.26 hotel & Flight from LAX I have not received a commission


InquiryId :  3812  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 08:21:08  Status :  Replied and Resolved
Replied By Karen O at 2007-04-26 10:46:53

Please fax a letter with your signature to 972-985-6740 requesting this cancellation. We require the clients signature to cancel a membership.
Customer submitted at 2007-04-18 08:21:08

Please cancel my account 8625920 - DO NOT DEDUCT FROM MY ACCOUNT. Thank You.


InquiryId :  3819  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 09:10:12  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 10:28:42

Hello: You may print out your letter by going to the back office and click on travel training then you will see the agent verficaiton. Thanks, CSR Dept.
Customer submitted at 2007-04-18 09:10:12

Request agency verification letter confirming my good standing and active status with WorldVentures. Thank you. Janis Miller ID #881417 Email: j-c-miller@cox.net


InquiryId :  3821  InquiryType :  Hotel  DateAndTime :  2007-04-18 09:19:06  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 10:18:15

Hi,
I need the URl of your web site and also your trip details and I will check from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 09:19:06

Trying to book a Hotel in East St Louis, ILL. Clicked for Hotel information and got a Hotel in New Orleans,LA


InquiryId :  3824  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 09:35:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 10:15:54

Hi,
You have to call the airlines directly to add the infant to your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 09:35:14

I've purchased (2) adult tickets on Virgin Atlantic and need to add that we are traveling w/ an infant (1yr) on the reservation. She will be on my lap and not require a seat. I did the search through world ventures and bought the tickets direct through expedia.com (itinerary#: 119543679962) Would you be able to update my reservation w/ this information. My daughter's name: MayaElizabeth Tanchoco Legaspi DOB: 06/29/2006 Thank You.


InquiryId :  3828  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 10:16:42  Status :  Replied and Resolved
Replied By Karen O at 2007-04-26 10:49:03

You can reach us at 972-985-6841.
Customer submitted at 2007-04-18 10:16:42

Hi, I don't have my memership ID but I would like the phone number to call regarding billing issues - the phone number I have is not working. Thanks, Kristen


InquiryId :  3829  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 10:33:47  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 12:12:02

Hi,
I need the tracking number to retreive your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 10:33:47

How can I find my itinerary?


InquiryId :  3830  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 10:46:26  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-03 07:13:38

I have reveiwed Mr Ward\'s membership and he has been inactive since Oct 06. We will waive the Oct thru Dec 06 payments and will be willing to re-instate the membership with the Jan thru April payments for a total of $159.76. The May recurring order will be due on 05/28/07. We need a new payment authorization form completed. I am sending a copy to email address enterprises4ks@yahoo.com It should be returned to me asap with authorization to process those past due payments. Upon successfully draft of those payments, the membership will be re-activated. For immediate assistance, please call 972-985-6841 and ask for Sharilyn.
Customer submitted at 2007-04-18 10:46:26

I have rep #864130. His cc was changed due to theft and he needs to find the balance required to get the position active again. He is an executive and using the spot for personal use and does not have time to research this on his own. Will you help me with this? Thank You


InquiryId :  3832  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 11:16:46  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-27 09:00:00

Nothing has changed on our end. Please make sure you are viewing the page with Internet Explorer.
Customer submitted at 2007-04-18 11:16:46

Is the website being worked on? I have not changed any settings on my computer but cannot access most of the pages on the site. For instance, when I click on Downloadable Forms, the main page frame stays the same, but the inner section that would normally display the forms now has a message stating that navigation to the web page was cancelled, and to try retyping the web address...


InquiryId :  3833  InquiryType :  Travel Commissions  DateAndTime :  2007-04-18 11:23:01  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 19:56:46

Hi,
You need to come back to live chat regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 11:23:01

In January, I purchased a flight through your company for a flight that occurred in March '07, ref: grpf690r2w71. I have been informed by my banking institution that World Ventures, WITHOUT MY AUTHORIZATION, attempted another charge to my credit card on April 15, '07. I would like this matter to be investigated and to be contacted by a representative as soon as possible. Thank You


InquiryId :  3834  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 11:31:27  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 12:15:01

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 11:31:27

Hello I would like to change membership from agent to regular. Instead of deducting $40.00 Iwould like you to deduct $20.00. If this is a problem pleas let me know. Please call jme and let me know, at 562-318-8269. I do not have acces to computer at the moment, my computer is disable Thank You Alfredo Negreros


InquiryId :  3835  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 11:57:46  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 12:16:09

Hi,
Please log in to your back office and you can view the reservations booked and also the commisson details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 11:57:46

Hi- I was wondering how I can tell when a client will be taking their trip, and I inturn will be receiving the commission. The one client that I have, booked their trip on 2/27/07. Please advise. Thanks so much, Martin Casper


InquiryId :  3837  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 11:59:12  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 12:17:44

Hi,
Please delete cookies from your system and check again. It couls also be down due to maintainence.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 11:59:12

The Home page of my back office is just a blank? Are you doing maintenance?


InquiryId :  3839  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 12:05:52  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 11:19:30

Good Afternoon, A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. Please fax this information to 972-985-6740.
Customer submitted at 2007-04-18 12:05:52

Hello, Please advise me what is the good thing to do to cancel my membership ASAP. I appreciate your assistance for this business manner. Hean Kheng


InquiryId :  3840  InquiryType :  Dreamtrips  DateAndTime :  2007-04-18 12:07:06  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-20 12:48:35

no
Customer submitted at 2007-04-18 12:07:06

Does the barbados trip include airfare


InquiryId :  3841  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 12:43:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 08:51:45

Hi,
Please provide me your website URl and login and password to check with your enquiry.I do not have the info with me.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 17:50:39

Hello, I did submited with my password and my id. Anyways I am not very happy with being a travel agent with this company I will call Danielle and I am planning to cancel before you take more money away from me. I am very upset that my picture not even in my web-site that I am paying almost 20.00 a month.
Replied By Nick at 2007-04-18 15:12:46

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 12:43:55

Can you please write me back and tell me why my picture is not showing in my web-site.


InquiryId :  3843  InquiryType :  Travel Commissions  DateAndTime :  2007-04-18 12:49:33  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 14:53:23

Hi,
There is no commission for only Air reservation. You can get commission for a package, only Hotel and Car reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 12:46:00

WHEN I GET SOME COMISSION? WHAT I NEED SELL? MEMBERSHIP?
Replied By Nick at 2007-04-19 11:43:39

Hi,
There is no commission for the Air only booking but there is a booking fee. If a person select Book direct then there is no commission and booking fee. The price mentioned in our site is highly discounted and there is no further discount for the members.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 16:49:46

1.-how much is the commision for airline booking? 2.-if somebody buy a ticket in my .com but they choose buy direct with the airline ticket, i receive my commission anyway? 3- how much is my discount if i buy a airline ticket for me? i am a member. or how i know how much is my discount in hotels? thanks maria
Replied By Nick at 2007-04-18 15:17:47

Hi,
For Air only reservation there is no commission but you will receive a Booking fee.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 12:49:33

HI: HOW MUCH IS MY COMMISSIONS IF I SELL AIRLINE TICKETS? THANKS MARIA


InquiryId :  3846  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 13:09:16  Status :  Replied and Resolved
Replied By Nick at 2007-04-18 15:14:35

Hi,
For any changes or cancellation you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 13:09:16

I just realized that my arrival date will be Monday, July 9th - not Sunday July 8th as I had originally booked. Can you update my reservation and give me the new price? Thanks


InquiryId :  3863  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 16:26:39  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-21 11:25:19

Good Afternoon, I see her name and ID number at the top of her site when I pull it up. Be sure that she is using EveJensen.worldventures.biz. She can contact customer service at 972-985-6841 of she continues to have issues. Thank you
Customer submitted at 2007-04-18 16:26:39

A member is unable to get into her back office and her name is not on the top of her website. Name is Eve Jensen and her ID# is 881959.


InquiryId :  3864  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 16:30:20  Status :  Replied and Resolved
Replied By Karen O at 2007-04-26 10:53:02

you can reach customer service at 972-985-6841.
Customer submitted at 2007-04-18 16:30:20

I need to talk to somebody about my monthly billing, who do I call??


InquiryId :  3868  InquiryType :  New Reservation  DateAndTime :  2007-04-18 16:57:38  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:30:21

Hi,
I need the Tracking number of your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 16:57:38

I book this yesterday and have yet to receive a confirmation.. Please send me the confirmation.


InquiryId :  3869  InquiryType :  Dreamtrips  DateAndTime :  2007-04-18 17:00:19  Status :  Replied and Resolved
Replied By Geetha at 2007-04-26 23:32:08

Hi,
You will have to go to Client Services live chat from your back office and they will be able to assist you with this.
Thank you,
WorldVentures Team.
Customer submitted at 2007-04-18 17:00:19

I faxed in a Fam Trip request on 4/10 and would like to know if it as received and if someone is working on it. I'd like to use LTU for a trip to Germany in June. The request needs to be placed 60 days in advance and I'm running out of time. I e-mailed mytravel@worldventures.com but haven't heard anything back. Can someone please tell me if my request was received and is being worked on? Thank you!


InquiryId :  3871  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 17:25:08  Status :  Replied and Resolved
Replied By Karen O at 2007-04-26 10:53:46

Please fax this request with your signature to 972-985-6740. We require the clients signature to cancel a membership.
Customer submitted at 2007-04-18 17:25:08

I wish to cancel my membership. Please contact me with what I need to do to cancel. Thanks.


InquiryId :  3872  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 17:35:07  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-23 09:05:19

To cancel your membership you must fax a letter stating you wish to cancel and it must have your signature on it. You can fax it to 972-985-6740 Thank you Rep Support
Customer submitted at 2007-04-18 17:35:07

I want to cancel my membership. My Rep ID is 869762. I request that my Dream Trips membership be cancelled. Please advise me when this cancellation is effective. My email address is s_hyle@bellsouth.net. Thank you, Sandra Hyle 8603 NW 59th Court Tamarac, FL 33321


InquiryId :  3873  InquiryType :  Hotel  DateAndTime :  2007-04-18 17:35:22  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:39:52

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 17:35:22

Im looking for aprice for 6 people flight and air leaving july8,returning July 22 from Newark N.J. to Amsterdam.Klarenbeek hotel.


InquiryId :  3874  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 17:42:31  Status :  Replied and Resolved
Replied By Karen O at 2007-04-26 10:55:23

Please fax a payment authorization form to us with your new payment information. You can find this form in your back office under support tools/downloadable forms.
Customer submitted at 2007-04-18 17:42:31

i want to reactivate my billing, can i do it online or do i need to call.


InquiryId :  3877  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 18:03:09  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 11:33:07

Hello: The tech dept update iformation once a week. We will accepting your photo next week. Sorry for the delay. Thanks, CSR Dept.
Customer submitted at 2007-04-18 18:03:09

I submitted my photo and completed my RTA Exam. However, it still says that they are not not submitted of completed. Please help... Thanks Dominic


InquiryId :  3878  InquiryType :  New Reservation  DateAndTime :  2007-04-18 18:03:12  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:31:05

Hi,
Yes, it is the price for single room.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 18:03:12

on the price for treasure island hotel in las vegas it states the price and says all persons all nights, so the %575.36 price for all 4 people staying in the same room?


InquiryId :  3880  InquiryType :  Group Reservation  DateAndTime :  2007-04-18 18:20:49  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:37:53

Hi,
First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 18:20:49

I have a question pertaining to group travel. I have kind of a unique issue. My brother is getting married in Oct/Nov 2007 timeframe. We don't know exactly where, but I have 3 different destinations in Mexico. There are about 100-150 people traveling. Is there anyway to get them a group rate or should I call the airlines directly?


InquiryId :  3881  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 18:52:06  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 10:53:41

Hello: This is Veronica with World Ventures I hope to hear from you soon I have called and left you a messsage at 808 261-2644 to see what you are referring to when you say you want to participate. Please give us a call at 972-985-6841. Thanks, CSR Dept.
Customer submitted at 2007-04-18 18:52:06

Dear Sir, I have a vacation rental business in Hawaii. I would like to participate with you. My web site is: wwww.islandrentalvacatons.com


InquiryId :  3882  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 18:53:59  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-25 07:24:32

We have a customer service number for you to call into and get answers to your questions. Please call 972-985-6841. Thank you, Client Services.
Customer submitted at 2007-04-18 18:53:59

Please call me at 702-443-5486. I'm getting very frustrated on trying to get my questions answered. I sent a email early this morning, but have not had a response at this time. I can't sale this product if I can't get my questions answered. Dave and Janice


InquiryId :  3884  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 19:31:51  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-27 08:13:05

This members last payment was on 10,21,2006. They would owe all the months they were inactive for RTA only
Customer submitted at 2007-04-18 19:31:51

I have a member who has become inactive. Member id 863494. What does she need to do to become active again?


InquiryId :  3892  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 20:49:52  Status :  Replied and Resolved
Replied By Lauren L at 2007-04-23 09:15:53

Please send in a letter, with your full name, date, ID number, and what the letter pertains to, followed by a signature. Then fax that to 972-985-6842
Replied By Brandon M at 2007-04-23 09:10:59

You must submit a letter stating you wish to quit. It must be signed. Then fax it to 972-985-6842
Customer submitted at 2007-04-18 20:49:52

I want to cancel my Dream Trips Membership. Please let me know how to go about it. Thanks.


InquiryId :  3896  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 21:11:02  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-04 08:03:22

Our records show your payment info has been updated and on 04/28/07, we drafted your account in the amount of $79.88 for the March and April payments. Your May recurring order will draft on 05/10/07. Your billing address is shown as 15 Westwind now, has this address been updated with your financial institution? If this billing information is not correct, please contact us at 972-985-6841. Thank You Billing Support
Customer submitted at 2007-04-18 21:11:02

Please confirm receipt of faxed Payment Authorization Form sent 4/12/07, and that account is now current. Back office still shows card has not been charged. Old Billing/Shipping Address: 923 Via Colinas Westlake Village, CA 91362 New Billing/Shipping Address: 15 Westwind MArina Del Rey, CA 90292 It's possible that Amex did not change address during a billing period. Please complete ASAP.


InquiryId :  3897  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 21:24:51  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 14:43:47

Hi,
For any changes or cancellation you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 13:37:27

Someone needs to contact me. I never received a donfirmation and the time it for you to get back to me so long, I had to book it someone else.
Replied By Nick at 2007-04-19 08:54:38

Hi,
Your reservation is already confirmed and we have already sent the confirmation E-mail at moore_marcus@yahoo.com.
Airline record locator: American Airlines - GPETRW.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 21:24:51

GRP480L2TQ83 was booked but not processed 2 days ago. Please cancel.


InquiryId :  3898  InquiryType :  Represenative Billing  DateAndTime :  2007-04-18 21:31:20  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-07 07:24:51

Currently, the Feb, Mar and April payments are due for a total of $119.82. We were unable to process that payment using the Visa card ending with #6030. Please contact your financial institution. We need another form of payment in order to re-activate the membership. For immediate assistance, please contact us at 972-985-6841 or submit another payment authorization form to 972-985-6740. Thank You Client Support
Customer submitted at 2007-04-18 21:31:20

Please confirm receipt of Payment Authorization Form faxed 4/12/07. Correct billing info: Veronica Roselle 99 S.E. Mizner Blvd. #824 Boca Raton, FL 33432 billing ph: 561 208-8124 cell: 970 948-7991 Visa Credit card ending in 6030. exp. 10/2010. sec.code 106


InquiryId :  3900  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 21:34:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 08:55:18

Hi,
What is wrong with your .biz site?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 21:34:55

Something wrong with my .biz site.


InquiryId :  3901  InquiryType :  Existing Reservation  DateAndTime :  2007-04-18 21:38:45  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 08:56:10

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-18 21:38:45

when you pay me thru direct deposit you take it right back out of my account.I check with my bank and they say it coming from world ventures payroll


InquiryId :  3904  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 22:47:06  Status :  Replied and Resolved
Replied By Lauren L at 2007-04-23 09:47:28

In order to reissue a renew RTA card it cost $10. Please fax in a Payment Authorization form to 972-985-6842, RTA renewal on the line that states other. Thank you, client services.
Customer submitted at 2007-04-18 22:47:06

My RTA card has an expiration date of 2/2007. How do I get a new card/updated card?


InquiryId :  3906  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 23:21:36  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-23 09:16:54

I have just tried the link on our test page and it seems to be working fine. Thank you Rep Support
Customer submitted at 2007-04-18 23:21:36

I can't seem to get the "My Dashboard" page to display. I also got a call from someone on my team who is having the same problem. Would someone please check to make sure that page is working correctly. Thank you.


InquiryId :  3907  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 23:24:50  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-27 08:46:03

The order has not been processed. The fastest way for them to get the magazines at this point is to do it from the back office As soon as he charges it, it will batch and Fedex the next day. it may be among our challenges, this would be the fastest route to getting your magazines.
Customer submitted at 2007-04-18 23:24:50

Hello. I'm hearing from people that they are getting notices about the delivery the magazine subscriptions. I signed up the autoship during the national convention (along with earn vacations), but I've not recieved any mail indicating the magazines are on the way. My earn vacations site was setup with an incorrect email address and I am wondering if the same is the case for my magazine order. Can someone please verify that my email address for the magazine order is EarlWaud@hotmail.com. Thank you.


InquiryId :  3911  InquiryType :  Represenative Support  DateAndTime :  2007-04-18 23:45:08  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-25 07:27:42

No email or ID number to look up. Thank you, Client Services
Customer submitted at 2007-04-18 23:45:08

I want to clear my account with the new credit card number. I don't know the toll free customer service number. May I have it? I do not feel comfortable sending my credit card number over the internet.


InquiryId :  3913  InquiryType :  Travel Commissions  DateAndTime :  2007-04-19 01:18:35  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:47:11

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 01:18:35

I was never paid for a customer that booked travel on my website. This was back in November 2006. I should have been paid for this already. Could you please advise. Thank you, Celeste Murray


InquiryId :  3914  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 02:46:15  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-26 12:54:56

The username you need to login in with is wahinetraveler and then your password 96706. Thank you, Client Services
Customer submitted at 2007-04-19 02:46:15

i can't log on to my power search 101 under my back office i was told to go to back office and get to client services but no one's there


InquiryId :  3918  InquiryType :  Flight  DateAndTime :  2007-04-19 07:19:47  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:39:11

Hi,
We only book Economy class tickets.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 07:19:47

HI, I see the regular flights but my boss likes to travel BUSINESS class....can I do a search for business class to first class as well?


InquiryId :  3922  InquiryType :  New Reservation  DateAndTime :  2007-04-19 07:40:05  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:28:14

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 07:28:47

who do I submit the reservation request too? The company needed the username and password from the world ventures company. I'm travel for me and my wife for a cruise in the summer thanks for responding.
Replied By Nick at 2007-04-19 11:33:18

Hi,
First you have to submit your reservation request.After you submit the cruise request we will email back the complete final rate. You will get a chance to approve the rate before we charge the card, you have the options to add insurance, transfers and air with the cruise as well as pre or post hotels all as part of the package.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 07:40:05

I need help booking a cruise, they are asking for a company user name and password, I am booking with royal carribean!!!


InquiryId :  3923  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 07:56:24  Status :  Replied and Unresolved
Replied By Brandon M at 2007-04-27 13:02:25

Billing for the magazine starts April 15. Thank you Rep Support
Customer submitted at 2007-04-19 07:56:24

Hi, I'm inquiring to make sure I am enrolled in the $10,000 promotion, I have not been billed for anything as of yet. Thanks! Pam Reynolds


InquiryId :  3927  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 08:56:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 08:59:22

Hi,
I need the URL of your web site and also your trip details to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 08:56:55

YOUR WEBSITE IS NOT ALLOWING ME TO ENTER DATES FOR THE TRIPS I WANT TO SEARCH FOR.


InquiryId :  3931  InquiryType :  New Reservation  DateAndTime :  2007-04-19 10:19:57  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:34:09

Hi,
What is the error message you are getting and try giving a search after you have deleted cookies from your system.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 10:19:57

I am trying to get information concerning a cruise and the system will not allow me to go anywhere when i hit the book button


InquiryId :  3934  InquiryType :  Hotel  DateAndTime :  2007-04-19 10:47:18  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:40:39

Hi,
Have you tried giving a search using the Powersearch toolbar?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 10:47:18

Looking for Edwards of Ocracoke, Ocracoke Island, NC. No matches found. Can I not book at this hotel through this site?


InquiryId :  3938  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 11:00:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:34:38

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 11:00:55

I need to know my username/log in information


InquiryId :  3940  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 11:28:46  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 11:36:15

Hi,
Please E-mail at travel@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 11:28:46

we booked a cruise for October of 2007, but before you guys took the money out of our account out card got stolen so we have a new card and want to know how to get a hold of some one to give the new card # to.


InquiryId :  3946  InquiryType :  Hotel  DateAndTime :  2007-04-19 12:48:46  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 14:52:07

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 12:48:46

Are there any last minute specials for Orange County, CA 3 stars +. Newport Beach, Laguna.


InquiryId :  3947  InquiryType :  New Reservation  DateAndTime :  2007-04-19 12:54:01  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 14:48:12

Hi,
For Air only reservation there is no commission but you will get booking fee if they select book with us option.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 12:54:01

why do you have the opcion booking with us, and booking direct, if the price are the same, but if they booking with us, are 10$ more, the people always choose the other option. And if they do that, we never get a commission.


InquiryId :  3952  InquiryType :  New Reservation  DateAndTime :  2007-04-19 14:00:14  Status :  Replied and Resolved
Replied By Nick at 2007-04-19 14:48:48

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 14:00:14

I am trying to book travel for me and two girl friends of mine. We want to leave 5/4/07 and return 5/7/07. I am confused about the diff prices. The package price is $864 and the booking the air and hotel price (far right price) is cheaper.. wondering if we book separate if we can get the cheaper price. We want to stay at the all inclusive and would prefer and adult location for the cheapest price. Any assistance is greatly appreciated. We want to book ASAP! thanks. Ginny Shadowens


InquiryId :  3953  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 14:06:28  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-27 14:54:46

To cancel your membership you must submit a signed letter stating you wish to cancel.Please include your name and id# and fax it to 972-985-6841. Thank you Rep Support
Customer submitted at 2007-04-19 14:06:28

How do I cancel my membership?


InquiryId :  3959  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 15:48:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-19 21:05:20

We don\'t have a 800 number, we handle customer service via live chat only. Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 15:48:16

A CLIENT MADE OR THOUGHT HE MADE RESERVATION BE NEVER RECEIVED A CONFORMATION #. HE SAID HE PUT IN ALL OF HIS CREDIT CARD INFORMATION AND NOW HE WOULD LIKE TO SPEAK WITH SOMEONE IS THERE AN 800 # HE CAN CALL OR EVEN A # HE CAN CALL TO SPEAK WITH SOMEONE. IF YOU NEED TO SPEAK WITH ME I CAN BE REACHED AT 908-313-3692 MICHELE


InquiryId :  3962  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 16:06:24  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-26 14:30:24

I see that your RTA card is pending and that your photo was accepted and you did pass your exam so Iwould expect it to ship in the next day or so
Customer submitted at 2007-04-19 16:06:24

Why is my picture not showing on my website... I see it uploaded in the back here but its not on my site? I have done everything I am suppose to do to get my Travel Agent Card... Upload picture, took test, booked one piece of travel threw my website.... I have waited for a month on my Card.. Can you tell me what else I need to do...


InquiryId :  3965  InquiryType :  Travel Commissions  DateAndTime :  2007-04-19 16:19:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-20 02:12:06

Your commission info for the booking will be updated soon.

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 16:19:05

URL http://ramatravel.worldventures.biz 859052- User ID chief3- password Can you tell me if I was Paid for Commission on these trips? KV58491JL Dec 10-11 TH58300BR Dec 8-11 KV58489JL Dec 10-11 DO we get commission for Dreamtrips?


InquiryId :  3966  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 16:22:34  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-27 15:05:45

Are you wanting to go from an rta to just a dreamtrips member? Rep Support
Customer submitted at 2007-04-19 16:22:34

Could you let me know if I want to switch from a business owner to just a member what I would need to do. Thank You!


InquiryId :  3968  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 16:46:34  Status :  Replied and Unresolved
Replied By Brandon M at 2007-04-27 14:57:53

May we have your ID# to better assist you. Thank you Rep Support
Customer submitted at 2007-04-19 16:46:34

follow up


InquiryId :  3970  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 16:57:46  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-27 15:08:25

I show that you photo was accepted and you have passed the rta exam and it is pending should be shipping soon. Thanks Rep Support
Customer submitted at 2007-04-19 16:57:46

need my agent card


InquiryId :  3972  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 17:02:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-19 23:24:47

Reservation could was not processed as per your request as there was a fare increase to the selected itinerary.

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 17:02:18

GRPTE087625D. Is this reservation made? What do I have to do to confirm this reservation?


InquiryId :  3973  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 17:08:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-19 23:26:03

Please contact airlines directly for seat arrangements or any other special requests.

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 17:08:21

I would like to have a window seat near the front of the plane.


InquiryId :  3976  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 17:44:23  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-30 08:21:31

Her site works correctly with her name and ID at the top with this address http://book-n-time.worldventures.biz
Customer submitted at 2007-04-19 17:44:23

I have a new rep who has been unable to get into their back office as every time she opens her website it shows -1 instead of her name. Her name is Eve Marie Jensen ID#881959


InquiryId :  3978  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 17:55:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-19 23:31:06

You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 17:55:16

I want to cancel my membership immediately. How do I proceed.


InquiryId :  3985  InquiryType :  Dreamtrips  DateAndTime :  2007-04-19 18:31:15  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-20 13:01:32

please call 972-985-6735
Customer submitted at 2007-04-19 18:31:15

Need to book a Dream Trip and it is asking me for my username/password. I thought it would be my rep info, but it is not working... My name is Stephanie Manzo and my rep user name is stephaniemanzo


InquiryId :  3988  InquiryType :  Hotel  DateAndTime :  2007-04-19 18:33:20  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:15:06

Hi,
The price you get after you have made a search is for 3 nights. For Air+Hotel package, the price you get includes airfare. You can view the breakdown of your price. It will show the Hotel price and below it it will show the total price including the Hotel in the credit card details page.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 16:20:56

You did't answer my question. Please look at my question and give me an answer. Thank you.
Replied By risaf risaf at 2007-04-20 01:47:50

The total price will be mentioned in the credit card details page is the final price.

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 18:33:20

I want to book a hotel in Las Vegas for 3 nights. When I get the price, is that for one night or is it for all 3 nights? Also if I bundle a flight and hotel and the price comes up, is that the total price including flight?


InquiryId :  3990  InquiryType :  Represenative Billing  DateAndTime :  2007-04-19 19:10:38  Status :  Replied and Resolved
Replied By Karen O at 2007-04-26 11:03:40

Please fax this request with your signature to 972-985-6740. We require the clients signature to cancel a membership.
Customer submitted at 2007-04-19 19:10:38

Cancell my membership before the first of the month


InquiryId :  3991  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 19:24:35  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:29:28

Hi,
Web fares keep fluctuating. Sometimes the price while you get while submitting your reservation may be different when we try to book it. But we let our customer know if the price get increased.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-19 19:24:35

On4/19/2007 your website advertised a 2br oceanfront at the Fairmont Kea Lani for 3808. We went through the procedure to book and were then informed that we were getting an oceanview suite for 3845. When we asked for a clarification "Irfan" the agent could only read off a description of a standard room straight off the hotel brochure that was definitely not what was advertised. After several back and forth messages we then asked Irfan about a villa advertised for 4500. We were then told that went for 14000.00! Is this a scam or what? Why do you advertise these prices and then try to book a standard room which I could book myself at the same rate you're trying to give me? Our tracking number was GRPME208773S, we also printed the transcript of the conversation with Irfan. Would you please reply and tell me how this works?


InquiryId :  3993  InquiryType :  Flight  DateAndTime :  2007-04-19 19:31:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-20 01:44:11

How can I help you?

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 19:31:29

i have a question about flights & hotel for a guest


InquiryId :  3995  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 19:42:02  Status :  Replied and Unresolved
Replied By Courtney T at 2007-04-28 07:23:56

Good Morning, Please provide us with either your member ID number or your first and last name so that we can provide you with the information requested. Thank You
Customer submitted at 2007-04-19 19:42:02

I need to have some business cards also i am having a problem logging into my back office please send pass code to loneeagle1957@hotmail.com. Thank you!


InquiryId :  3996  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 20:11:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-20 00:11:01

Your request could not be processed as there was a fare increase and you did not agree on it.

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 20:11:55

How do I get my ticket!!!!!!!!!!!!!!GRPTE087625D.


InquiryId :  4002  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 20:58:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-20 00:34:37

Yes, the price for the selected itinerary has gone high, please come to live chat and our representative will find you an alternate.

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 20:58:12

GRPAZ286511F - I received an e-mail that the price has doubled! - NO WAY!


InquiryId :  4003  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 21:09:11  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-27 15:27:38

Currently the only support for travel is through iquery or chat. Thanks Rep Support
Customer submitted at 2007-04-19 21:09:11

Can I book travel with a "live" person or is only through the internet.


InquiryId :  4004  InquiryType :  Represenative Support  DateAndTime :  2007-04-19 21:12:41  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-27 15:12:28

http://samuelmaxey.worldventures.biz/start_index.aspx this is the correct link that will get you to your site. Thanks Rep Support
Customer submitted at 2007-04-19 21:12:41

I have been having problems signing in to my site or reaching the correct url


InquiryId :  4008  InquiryType :  Dreamtrips  DateAndTime :  2007-04-19 21:25:44  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-20 13:08:25

no it does not include airfare. thanks
Customer submitted at 2007-04-19 21:25:44

i wanted to know of the trip to the big ishand hawaii includes the airfare? debbra83@gmail.com debbra noyes


InquiryId :  4010  InquiryType :  Represenative Billing  DateAndTime :  2007-04-19 21:40:08  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-04 19:29:37

Your payment information was updated and your April recurring order drafted successfully on 04/17/07. Your May recurring order will draft on 05/17/07. If you need further assistance, please contact us again. Thank You Client Support
Customer submitted at 2007-04-19 21:40:08

Hi: I think I have a problem with my billing information. Can you please advise


InquiryId :  4015  InquiryType :  Existing Reservation  DateAndTime :  2007-04-19 22:40:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-20 00:37:45

Please call our office at 972-985-6841 to get the information.

Thank You
WorldVentures Team
Customer submitted at 2007-04-19 22:40:58

this inquiry does not fit any of these subject titles. It has been a couple of days since my sponsor signed me up. I still do not see my name and ID # when I open the page http://LeitaHarris.worldventures.biz . It pulls up a generic, non-personal page. I checked the URL and typed it exactly. Is there something else I need to do? Is my site not yet set up? I thought this happened automatically. Thanks for your help. BTW, you have "representative" misspelled several times on this page as "represenative"...You may want to change that.


InquiryId :  4016  InquiryType :  Represenative Billing  DateAndTime :  2007-04-19 22:47:46  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-04 19:35:21

Cancellations must be submitted in writing. On a plain sheet of paper, please include your ID #, full name and a written signature along with your request to cancel the membership. Please fax to 972-985-6740. Thank You Client Support
Customer submitted at 2007-04-19 22:47:46

how do I cancel my membership?


InquiryId :  4019  InquiryType :  New Reservation  DateAndTime :  2007-04-20 00:33:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-20 01:42:20

Everything seems to be working right, could you please be clear on what exactly is the problem and also do you get any error message once you try inserting the date?

Thank You
WorldVentures Team
Customer submitted at 2007-04-20 00:33:58

I can not get the date of June 8th for departing from Dallas and June 13th returning from Miami.


InquiryId :  4020  InquiryType :  New Reservation  DateAndTime :  2007-04-20 00:34:32  Status :  Replied and Resolved
Customer submitted at 2007-04-20 00:34:32

I can not get the date of June 8th for departing from Dallas and June 13th returning from Miami.


InquiryId :  4021  InquiryType :  New Reservation  DateAndTime :  2007-04-20 00:35:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-20 01:43:24

Do you get any error message while trying to insert the date?

Thank You
WorldVentures Team
Customer submitted at 2007-04-20 00:35:02

I can not get the date of June 8th for departing from Dallas and June 13th returning from Miami.


InquiryId :  4023  InquiryType :  Existing Reservation  DateAndTime :  2007-04-20 02:51:28  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:31:36

Hi,
It takes maximum of 10 to 15 mins to know about it. Whatever may be the status of your booking, surely you will receive E-mail from us regarding that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 02:51:28

I am just wondering how long does it take to find out if your reservation has gone through and is approved?


InquiryId :  4024  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-20 04:13:05  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 19:43:40

Hi,
If you have forgot your User name and password, then please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 04:13:05

My name is Ron Moss (rlmtravel.worldventures.biz), I have been trying to get into the POWERSEARCH101 site to read through the lessons. I cannot gain entry, In like manner I cannot gain access to the POWERSEARCH site. Can you assist me with this? I can be reache by phone at (678) 858-8766. Thank You Ron Moss


InquiryId :  4026  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 06:19:39  Status :  Replied and Resolved
Customer submitted at 2007-04-29 20:22:21

it is working now. Thanks you
Replied By risaf risaf at 2007-04-29 20:06:12

Please provide me the subdomain name and login/password information to check your problem.

Thank You
WorldVentures Team
Customer submitted at 2007-04-20 06:19:39

My picture and contact info is still not showing up on my site. It is all there when I log into the back office. Please help. Thanks, Larry May


InquiryId :  4027  InquiryType :  Represenative Billing  DateAndTime :  2007-04-20 06:23:28  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-04 19:41:08

Kristy\'s membership was cancelled on 03/23/07 and we returned her initial enrollment fee in the amount of $399.99. She will have to re-enroll as a new member at this point. If you need additional assistance, please call 972 985 6841. Thank You Client Support
Customer submitted at 2007-04-20 06:23:28

Kristy Heinzelman #878215 who signed up under me and then droped out, would now like to activate to business center again. How do I go about doing that?


InquiryId :  4031  InquiryType :  Existing Reservation  DateAndTime :  2007-04-20 07:24:21  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:32:58

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 07:24:21

Hi Made reservations for a car rental, what do you have to rent for 9 people.


InquiryId :  4032  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 07:46:07  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-27 15:29:09

To cancel you must submit a signed letter stating you wish to cancel. Please include you rep id and name and fax it to 972-985-6841. Thanks Rep Support
Customer submitted at 2007-04-20 07:46:07

I'm closing my credit card that WV automatically bills for my membership each month. I've decided to cancel WV completely. How do I proceed? My WV card # is 05-5 8445 6. Please contact me ASAP.


InquiryId :  4036  InquiryType :  New Reservation  DateAndTime :  2007-04-20 08:21:26  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:29:14

Hi,
What is the airport code you are entering for both the places and also I need the URL of your web site and your travel details to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 08:21:26

I TRY TO FIND A HOTEL, AND AIRLINE TICKET QUITO TO NEW ZEALAND, BUT THE WEB DON;T GIVE ME OPTION, YES AIRLINE TICKETS, ARE FOR ONE MONTH. OTHER QUESTION: CAN WE FIND A CONDO OR APARMENT FOR ONE MONTH IN BUENOS AIRES-ARGENTINA?


InquiryId :  4040  InquiryType :  Existing Reservation  DateAndTime :  2007-04-20 09:01:34  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:33:43

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 09:01:34

I was wondering why on my binary tree there is an icon that says twilight travel. What does that mean? Also why am I a blue instead of a green on my icon?


InquiryId :  4045  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 09:38:16  Status :  Replied and Resolved
Replied By Brandon M at 2007-04-27 15:25:50

YOu can manage your business through your back office. Your monthly fee for both products is 39.94 a month. Thank you Rep Support
Customer submitted at 2007-04-20 09:38:16

Could you please tell me how much a month I am being charged to be a part of this? I recieved a email that said I was charged my monthly fee but did not say how much is was. I would also like to know how I can manage it myself.


InquiryId :  4046  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 09:40:07  Status :  Replied and Resolved
Replied By Lauren L at 2007-04-23 14:36:30

YOU WILL NEED TO FAX THE CANCELLATION PAPER TO 972-985-6842
Replied By Lauren L at 2007-04-23 14:34:40

To cancel your membership you would need to fax in a letter stating that you want to cancel, with your full name , ID number, and a signature.
Customer submitted at 2007-04-20 09:40:07

How do I cancel my membership?


InquiryId :  4049  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 10:17:36  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-28 07:39:45

Good Morning, Please go back to the upload page. There is an email address that is given to you that you can mail your photo too. Thank You
Customer submitted at 2007-04-20 10:17:36

Can u please upload my picture on my RTA ID section? I can not decrease the size of the original picture. Thank you.


InquiryId :  4052  InquiryType :  Flight  DateAndTime :  2007-04-20 10:45:51  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:17:54

Hi,
You won\'t be able to enter the details of a LAP Child. To add a Lap child to your reservation, you need to come back to live chat as soon you have submitted your reservation request. You have to request our agent to add a Lap child to your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 10:45:51

I WANT BUY A TICKET AND HOTEL, DOMINICAN REPUBLICAN, 2 ADULTS, AND 1 CHILD, SHE IS 10 MONTHS, SHE PAY? and if i booking, i need put one kind one year? or don;t put the baby? thanks


InquiryId :  4053  InquiryType :  Existing Reservation  DateAndTime :  2007-04-20 10:57:01  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:34:40

Hi,
You have to give a search using the POwersearch toolbar and whatever flights you get in the search result, you have to select on that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 10:57:01

if i have flt numbers from AA airlines can i book from that


InquiryId :  4054  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 11:06:02  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-20 13:11:44

as long as you do it 45 to 60 days prior to departure if you do a name change 45 days or less you will pay a penalty. So the answer is yes you can do it .
Customer submitted at 2007-04-20 11:06:02

I want to take a dream trip with a guest - the guest i want to bring is unsure if he can make it - if i were to reserve this in my name and his name, would I be able to change my guest if this guest cannot make it?


InquiryId :  4058  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 11:34:31  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-20 13:13:36

yes their are penalties on every trip you must do the name change 45 days prior to avoid penalties. thanks
Customer submitted at 2007-04-20 11:34:31

I need to know if there is a penalty or a fee if I book a guest - they find out they cannot make it, and I want to choose another guest? I am trying to book the new cruise to the bahamas for 59.00 Thanks


InquiryId :  4060  InquiryType :  Travel Commissions  DateAndTime :  2007-04-20 11:38:33  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:00:22

Hi,
Have you made Group reservation? And also I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 11:38:33

In June 2006, one of my personal reps, Palmer Johnson (844371) booked a group trip to Costa Rica and received his commission shortly after the trip was taken but I have yet to receive any payment for same. I've sent in a few requests on this issue in the past 6 months, however, at those times, the commission structure was not in place and I was told to be patient. Are we at a point where the commission can be paid? Please advise at your earliest convenience and I look forward to your response. Thanks and have a great weekend. Take care. John


InquiryId :  4062  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 11:45:09  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 18:28:52

we can do a single rate it will be the normal price x 2 on the bahamas cruise and on colorado it will be the hotel rate. If you don\'t understand please email p.murphy@worldventures.com
Customer submitted at 2007-04-20 11:45:09

On your drip trip cruises we have two questions-If there is a sigle person traveling-how does the pricing work? Can you please give me an expl for your new cruise to the bahamas. And also your trip to Colorado-it says based upon double occupancy. What if you are single? What is the price? Also, if we book for a cruise and it is for a double cabin, and we only book ourselves but later want to add someone to our cabin. What is the procedure for this?


InquiryId :  4066  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-20 12:04:26  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 19:44:29

Hi,
Please provide me the URL of your web site and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 12:04:26

I downloaded my picture and text on my powersearch toolbar several weeks ago. All of a sudden, it's not there. It shows up in my back office but not the front. What happened. Please help.Thank you


InquiryId :  4069  InquiryType :  New Reservation  DateAndTime :  2007-04-20 12:51:26  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:30:54

Hi,
Driver Licence is required to rent a Car.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 12:51:26

if the person don't have a usa drive licence for rent a car? he can use him country ?


InquiryId :  4072  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 13:09:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 18:39:03

thank you we will fix. thanks again
Customer submitted at 2007-04-20 13:09:27

Puerto vallarta is mispelled on Dreamtrip homepage


InquiryId :  4075  InquiryType :  Represenative Billing  DateAndTime :  2007-04-20 13:34:05  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-04 19:54:09

Your new Visa cc information has been updated and will be effective with your May recurring order scheduled to draft on 05/22/07. Please contact us if further assistance is needed. Thank You Client Support
Customer submitted at 2007-04-20 13:34:05

I have updated my billing info The visa# 4647050335401242 exp 01/09 453 Dr. John Carlston DC PA


InquiryId :  4077  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 13:48:16  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 18:43:12

Two people in a room. thanks again
Customer submitted at 2007-04-20 13:48:16

HI how many people share a room for the africa dreamtrip


InquiryId :  4079  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 14:33:09  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-28 07:44:28

Good Morning, I have ordered a new RTA card. We apologize for the inconvenience. The card will be mailed to 6800 Jerricho Turnpike, Suite 104W, Syosset, NY 11791. Thank You
Customer submitted at 2007-04-20 14:33:09

Still have not received RTA card for Robert A. Donatelli. Customer support tells us that it was sent January 25, 2007 however we never received the card. This is an attorney's office so we would have had the card if if it was wend - or perhaps it is lost. We do not feel it is appropreite to charge us another $25.00 for something we have not received. Please confirm re-issue and send ASAP. Thank you.


InquiryId :  4080  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 14:37:16  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 11:41:58

Hello: We are still charging the magazines for everyone. If you can please check in your back office under reports and then click on order history you will see if we or havent\' charged you yet. We are sending batches of forms to the publisher everyday. Sorry for the delay we are trying our best. Thanks, CSR Dept.
Customer submitted at 2007-04-20 14:37:16

I faxed in an order for the magazine reoccuring order a couple weeks ago. I was checking to see when I should expect to have them? I thought they were suppose to be here on 4/16/07?


InquiryId :  4084  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 15:17:58  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 18:45:12

Please email g.merz@worldventures.com with what you are needing. thanks again
Replied By Grant Merz at 2007-04-22 18:44:43

Please email g.merz@worldventures.com with what you are needing. thanks again
Customer submitted at 2007-04-20 15:17:58

Is there more information available on the new September Colorado trip July 12th-15th?


InquiryId :  4085  InquiryType :  New Reservation  DateAndTime :  2007-04-20 15:29:21  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:31:22

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 15:29:21

wanting to find a last minute vacation package for 2 adults, 1 child 7 years old, and 2 children 3 years old to go to Sea World in San Antonio and stay at hotel 2 nights,flight from Dallas to San Antonio in the evening (after 8pm) and fligt coming back on Sunday (evening). Rental car, hotel and flight included


InquiryId :  4086  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 15:42:25  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 18:47:19

you will fly into fort lauderdale. you can stay a night before the cruise please email r.walker@worldventures.com to find out what kind of rate he can get. thanks
Customer submitted at 2007-04-20 15:42:25

If we take the Bahamas Cruise Dream Trip, where would we fly into? Also, where would you recommend us staying the night before we board the ship? Marline Beene


InquiryId :  4087  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 15:48:11  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 18:48:56

the price is 316.00 total for six people not per person. When you fill out the request form a 800 number will pop up you must call that number to book the trip. thanks again
Customer submitted at 2007-04-20 15:48:11

Concerning the Disney World trip on June 3rd. Is it $316 per person or total, for up to six people in the room? Thanks, Luke


InquiryId :  4094  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 16:17:58  Status :  Replied and Unresolved
Replied By Courtney T at 2007-04-28 08:00:45

Good Morning, Please provide us with your first and last name or member ID so that we help to resolve tihs issue for you. Thank You
Customer submitted at 2007-04-20 16:17:58

When I log onto to my sponsor Judy Corless1 website, and my website, I get Barrett Matthews #768348 - I originally tried to sign up through his site, but apparently it did not take - can you check this for me and make sure I don't get billed twice? Also, I passed the test today, however, have not received an e-mail confirmation as yet (about 6 hours). Is this normal? Thanks for your help -


InquiryId :  4098  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 16:39:05  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-28 08:05:12

Good Morning, Please call the customer service for the business company at 1-888-203-1301. Thank You
Customer submitted at 2007-04-20 16:39:05

I have recently order your business cards and have not received the confimation email that it describes nor have I received anything else for that matter. I want to be sure my order went through and if I will eventually receive the cards. Thank you, carrie mann also my domain name travelingwise.net doesn't show my photo? is there a reason for this? Thanks again


InquiryId :  4100  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 16:43:28  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 18:54:53

The cruise is for RTAs and dreamtrip members. You will fly into fort lauderdale and the cruise departs out of port canav. thanks
Customer submitted at 2007-04-20 16:43:28

Is the Bahamas cruise in sept. for anyone or just referral agents? Where is the port to leave located?


InquiryId :  4103  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 17:28:05  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 18:56:28

You will fly into St lucia please email dreamtrips@worldventures.com if you need more info. thanks
Customer submitted at 2007-04-20 17:28:05

what is the code for the st lucia airport dream trip


InquiryId :  4105  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 17:47:27  Status :  Replied and Resolved
Replied By Veronica H at 2007-05-12 07:41:05

Hello: Sorry for the delay we have reissued you another check. If it comes across the old check can you please send it back to us at 4975 Preston Park Blvd, Suite 550 Plano, Tx 75093. Thanks, CSR Dept
Customer submitted at 2007-04-20 17:47:27

Hello, my name is Albert Le, and my business name is Unlimted Trip, ID: 852272 The reason I write this mail because I have changed my address and I noticed that Worldventures sent a check to my old address. If so, please void that check and please send to my new address I will give you in detail bellow: Check ID: 658739 Batch Date: 04/04/2007 Amount: $100.00 Old Address: 857 W. Route 66, #10 Glendora, CA 91740 New Address: 3262 N Garey Ave, #150 Pomona, CA 91767 Thank you for your time and consideration Albert Le


InquiryId :  4106  InquiryType :  Travel Commissions  DateAndTime :  2007-04-20 17:52:09  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:07:02

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 17:52:09

Hi I have an open issue with my past residual commission and have not heard anything yet. Can I get an update. Thank you in advanced for all your help.


InquiryId :  4107  InquiryType :  Existing Reservation  DateAndTime :  2007-04-20 18:10:53  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:37:43

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 18:10:53

I am wondering why on my binary tree I am a blue when I was always a green, plus what does the twilight travel icon mean? Thank you


InquiryId :  4115  InquiryType :  Existing Reservation  DateAndTime :  2007-04-20 19:27:49  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:38:28

Hi,
Normally it takes 90 to 120 days to receive commission.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 19:27:49

What do I do if I don't receive my commission check cut ten days ago?


InquiryId :  4116  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 19:37:36  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-28 08:12:37

Hello, You can call the business card customer service at 1-888-203-1301. I will also pass on the information to the programming department. Thank You
Customer submitted at 2007-04-20 19:37:36

I was trying to order business cards. My expiration date on my card is 2011, but the dropdown menu only goes to 2010 and you cant type in 2011. Can you help?


InquiryId :  4120  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 20:40:27  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-30 13:56:30

We apologize for the inconvenience. We do not have your order. Please go to your back office and order them there. Thank You.
Customer submitted at 2007-04-20 20:40:27

I made arrangements in Las Vegas to get some issues of the magazine YOUR HOME BUSINESS I have not heard anything about my order and when I will receive them Pleas check this and let me know when I can expect them. Mary James


InquiryId :  4121  InquiryType :  Represenative Billing  DateAndTime :  2007-04-20 20:42:07  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 11:24:12

Our records show that as of March, your recurring order is being drafted via ACH bank draft. This gives you free access to FAM. You can find that in your back office under Travel Training. If you need further assistance you can contact us at 972-985-6841. Thank You Client Support
Customer submitted at 2007-04-20 20:42:07

I need to change my form of payment so that I can get the FAM News letter Please let me know how to get that done I guess I need to use my checking account. Mary James


InquiryId :  4125  InquiryType :  Dreamtrips  DateAndTime :  2007-04-20 21:29:15  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 19:00:12

the normal rate is 10.00 per person per day so on a 7 day cruise the rate would be 70.00. thanks again
Customer submitted at 2007-04-20 21:29:15

Is the grtuity included like on most ships in the price or will it be extra? If it is extra ... how much is customary for this trip?


InquiryId :  4126  InquiryType :  Represenative Support  DateAndTime :  2007-04-20 21:47:10  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-21 11:35:35

Good Afternoon, Thank you for you patience in this matter. We are aware of this issue and are diligently working on correcting it.
Customer submitted at 2007-04-20 21:47:10

The Hotel function on our website is not working properly. What can you tell me as to when this is going to be fixed. I have had complaints from my customers. Patrick


InquiryId :  4129  InquiryType :  Existing Reservation  DateAndTime :  2007-04-20 22:27:53  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:39:16

Hi,
For any changes or cancellation, you have to come back to live chat and our sgent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-20 22:27:53

im f/u on an existing request i made...i need to change my flight options to my existing reservation can you help my track# is grpqh8k9270b


InquiryId :  4130  InquiryType :  Represenative Billing  DateAndTime :  2007-04-20 22:38:21  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 11:35:33

Your April recurring order drafted successfully on 04/30/07. Your May recurring order will draft on 05/16/07. If you need to change you payment info, you can change that from your back office. Under Main Menu select Billing Manager and enter you ID# and password. In the Royal blue shaded area of that screen locate and click on the small circle found under Select. That will populate it with a dot. Go down on the left hand side and click on payment located under Edit. After you have entered the information click on next to save the information. For immediate assistance please call 972-985-6841. Thank You Client Support
Customer submitted at 2007-04-20 22:38:21

How do I update my credit card information for the monthly billing? Do you have a toll free customer suppor number? Thanks!


InquiryId :  4132  InquiryType :  Flight  DateAndTime :  2007-04-21 06:14:59  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:19:39

Hi,
Whatever price you get in our search result is what we are offering. Web Fares keep fluctuating. And we have give an option of Book direct so that you can book directly with the airlines if you want.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 06:14:59

Why are the flight prices so much higher on world ventures than on Airtran? roundtrip from bwi to orlando is over $100 more on worldventures. Thanks, Jean


InquiryId :  4133  InquiryType :  Represenative Billing  DateAndTime :  2007-04-21 06:15:23  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 11:45:41

Since your original magazine order was already shipped, we will consider that shipment as your one-time order. Your monthly recurring order for the magazine subscription has been de-activated per your request. Please contact us if you need further assistance. Thank You Client Support
Customer submitted at 2007-04-21 06:15:23

I ordered the magazine auto ship, can i cancell that and order a 1 time shipment?


InquiryId :  4134  InquiryType :  Represenative Billing  DateAndTime :  2007-04-21 06:18:15  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-07 08:32:54

Per our telephone conversation on 05/07/07, your business center #876312 was downgraded to RTA only. We did discover when you ordered the one-time shipment of magazines (100) you used the wrong catalogue. In the future, for one-time orders do not use the $99 recurring order because that will create a recurring order. There is another catalogue especially for one-time shipments. The $99 recurring orders have been de-activated from #846855 and #876853 as requested. Please contact us if you need further assistance. Thank You Client Support
Customer submitted at 2007-04-21 06:18:15

Please deactivate my recuring order of the At home magazine. Thank you, Larry May


InquiryId :  4135  InquiryType :  Existing Reservation  DateAndTime :  2007-04-21 06:28:10  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:40:01

Hi,
For any changes , you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 06:28:10

I booked a cruise with you on Carnival cruise lines ID# Wo274D5K0 my Carnival Guest number is 52089397. You put my daughter Azure as a male. I need that chaged ASAP to Female so I can fill out the E Documents on the Fun Pass


InquiryId :  4136  InquiryType :  Represenative Billing  DateAndTime :  2007-04-21 06:28:18  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 12:06:35

Our records indicate that your magazine order was shipped on or around the 15th of April. There will be no refund for this order, however, per your request, we have de-activated the recurring order so that no further shipments or drafts will be made. If you need further assistance, please contact us again. Thank You Client Support
Customer submitted at 2007-04-21 06:28:18

Please cancel my recuring order of Your Business at Home magazine Thank you, Paul May


InquiryId :  4137  InquiryType :  Dreamtrips  DateAndTime :  2007-04-21 07:14:30  Status :  Replied and Resolved
Customer submitted at 2007-04-23 21:01:44

I\'m sorry what is a \"hopper pass\". Does the price include meals or is that on your own?
Replied By Grant Merz at 2007-04-22 19:02:27

the price is 316.00 per unit sleeps up to six. Transportation is on your own and the resort is offering hopper passes at cost tax included, the savings on the theme park tickets will be about 15.00 per person. thanks again
Customer submitted at 2007-04-21 07:14:30

I am wondering for the disney world trip does the trip include meals. are there tickets/discounted tickets to the theme park. is there transportation provided from the airport to the resort?


InquiryId :  4138  InquiryType :  Dreamtrips  DateAndTime :  2007-04-21 07:27:11  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 19:05:44

Passport is recomended but not a must. Transfers are not include and can be purchased at the fort lauderdale airport, meals are include but not drinks.......gratuity is not included and will be 10.00 per person per day....side tours can be booked on the ship and the cost will be up to you. thanks again
Customer submitted at 2007-04-21 07:27:11

I need more info on the Bahamas trip Sept 17-21. - What is included for this price? Meals, drinks, tours, airport transfers??? Nothing is listed - What tours are offered at the different ports? How much per person cost? - Any other expense not covered on the cruise itself? I understand I have to pay for airfare. - If airport transfers are not included what companies offer transfer to the departing Port? - Do we need to check in somewhere before boarding? - Is a passport all we need for identification?


InquiryId :  4139  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 07:54:33  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-30 08:57:10

There is not a way to expand the view at this time. Thank you, Client Services.
Customer submitted at 2007-04-21 07:54:33

Is there a way to expand the binary view to see more of the downline at one time?


InquiryId :  4140  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 07:57:35  Status :  Replied and Resolved
Customer submitted at 2007-04-21 07:57:35

Please call me as soon as possible! I am very interested in becoming a Referring Travel Agent (RTA). Thank you in advance for this opportunity and your prompt attention.


InquiryId :  4141  InquiryType :  New Reservation  DateAndTime :  2007-04-21 08:37:48  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:32:56

Hi,
I need the URL of your web site and also your travel details to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 08:37:48

I am trying to look up prices for a flight and hotel to manila, when i click a hotel it does not show me the ones in manila


InquiryId :  4142  InquiryType :  Dreamtrips  DateAndTime :  2007-04-21 08:43:24  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 19:11:42

please email dreamtrips@worldventures.com if you have the cf number below you are confirmed and normally will get a letter 45 days before departure. thanks again
Customer submitted at 2007-04-21 08:43:24

We signed up for dreamtrip #t271jr but have never herd anything also member #873940 signed up at the same time


InquiryId :  4147  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 10:45:50  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-30 09:33:55

Good Morning, As long as you\'ve taken your test, you can print out the letter of verification under Travel Training. It contains the IATA number on it. Thank You
Customer submitted at 2007-04-21 10:45:50

HI: I DON;T HAVE YET MY TRAVEL AGENT ID, I WANT DO A RESERVATION IN SOMEPLACE, THEY ASK ME MY AGENT ID NUMBER, AND CORPORATION CODE, CAN YOU SEND THIS NUMBER PLEASE. THANK YOU


InquiryId :  4150  InquiryType :  Existing Reservation  DateAndTime :  2007-04-21 10:55:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 20:37:49

Your reservation request could not be processed as there was a fare increase to the selected itinerary,please come to live chat and our representative will help you process this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 09:42:21

Replied By Nick at 2007-04-22 01:07:16 Hi, I need the Tracking number of the reservation to check on this. Thanking you. WorldVentures Team Hello, My reservation number is GRP7HD6R908V
Replied By Nick at 2007-04-22 01:07:16

Hi,
I need the Tracking number of the reservation to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 10:55:45

I booked my trip and now it said waiting for my reply. I replied right after i recieved the email yesterday and it should be taken care of before my price of the room goes up yet again. Can yall please talk care of that.


InquiryId :  4152  InquiryType :  Represenative Billing  DateAndTime :  2007-04-21 11:49:28  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 12:19:45

Your membership has been downgraded to RTA only per your request. This will be reflected on your recurring order for May scheduled to draft on 05/28/07. Please contact us if we can assist you further. Thank You Client Support
Customer submitted at 2007-04-21 11:49:28

My name is Crystal Bowen and I would like to Deactivate my Dreamtrips recurring order for I have been unable to utilize any DreamTrips as of yet before they sell out. I Do still want my RTA still active. Thanks, Crystal Bowen


InquiryId :  4153  InquiryType :  Represenative Billing  DateAndTime :  2007-04-21 11:50:43  Status :  Replied and Resolved
Customer submitted at 2007-04-21 11:50:43

I have a customer who booked a car rental through my travel website. He has informed me that World Ventures keeps billing his credit card monthly. He has tried to resolve the problem on his own and was told that the problem would be fixed. To this day 4/21/07 the issue has not been fixed and my customer is very angry and with all right. On my behave I would have hoped their would be a 1-800 to call in order to resolve this problem, but I can\'t seem to find one so I assume such a number does not exist. Please fix this problem as soon as possible. Thank you. Bernard Flores Member # 871776


InquiryId :  4154  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 12:18:48  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-30 09:25:21

In order to reissue a renew RTA card it cost $10. Please fax in a Payment Authorization form to 972-985-6842. Thank you, client services. https://www.worldventures.info/pdfs/paymentauthform.pdf
Customer submitted at 2007-04-21 12:18:48

Could you please verify which classes I have not completed for my ATA. Thank you, Anissa Riggs id#852588


InquiryId :  4155  InquiryType :  Existing Reservation  DateAndTime :  2007-04-21 12:42:21  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:08:10

Hi,
We handle customer service via live chat only. You can come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 12:42:21

Do yall have any rooms left on this cruise ??? If sooooo please call Greg or myself 2815793261 or 7132987098 Have a great day Thanks, Roselyn


InquiryId :  4156  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 13:03:12  Status :  Replied and Resolved
Customer submitted at 2007-04-30 11:35:24

This is not what I was told last Friday. I faxed in a request to cancel my registration and requested a refund yesterday to the number you have listed above. -Alan
Replied By Courtney T at 2007-04-30 08:24:18

Good Morning, Per Marc Acccetta's policy, no refunds are given for the events as stated on the form. We can and will however allow you to use the money paid as a credit toward another Marc Accetta training. i.e, View, Acceleration or Journey. Please fax a letter to 972-985-6842 whith your decision. Thank You
Customer submitted at 2007-04-21 13:03:12

My wife and I will be unable to attend the Journey event in Palm Springs this June. Could you please cancel our reservation and refund our money ? Thank you, Alan Russ


InquiryId :  4158  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 13:16:20  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-30 10:00:58

Hello; The address that your magazines will going to what we have in the back office. I show that we processed it on the 17th and it has been approved. Thanks, CSR Dept.
Customer submitted at 2007-04-21 13:16:20

Hello Veronica: I got your email about updating my address in my back office... My address IS correct. (and has been!) The thing is: I did NOT want to update my address info... What I wanted to do was to change the billing method for the magazine order only. It seems that in the mean time..... the $99 hit my checking, and I now have overdraft charges..... etc. OUCH! Expensive first mag. order. If you have any problems because of the 'bounce' let me know. Anyway - - - - Thank you.


InquiryId :  4159  InquiryType :  Existing Reservation  DateAndTime :  2007-04-21 13:41:31  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:08:55

Hi,
For any changes or cancellation, please come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 13:41:31

I need to know about my reservations for the Cruise on the "Liberty" in August. My credit card was charged and no news. PS I need to cancel my "Journey" reservations. I signed up for that in Dallas and my daughter is due to have a baby that exact date. Please advise!!!!!!!!!! Carla Gleason


InquiryId :  4161  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 14:09:08  Status :  Replied and Resolved
Replied By Jonathan S at 2007-04-30 13:39:33

You can print the Agent verification letter from your back office under travel training.
Customer submitted at 2007-04-21 14:09:08

Ihave passed the RTA Exam and now how do I get the verification letter?


InquiryId :  4164  InquiryType :  Travel Commissions  DateAndTime :  2007-04-21 16:07:52  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:09:46

Hi,
I won\'t be able to tell you that until your submit your reservation request and it is confirmed. It is only after then that you will come to know about the commission that you will receive.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 16:07:52

When someone books a reservation on my website, is the LAST column, the column that shows how much I earned. Is $2 correct for each booking? What about on a group booking. 16 different people, but groups of four. Do I get a commission for each person, or per booking? THanks, Melanie


InquiryId :  4165  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 16:36:31  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-30 09:33:43

Hello: Sorry in the delay in answering your ticket. I show that 865752 is Bokassa Thompson and I show that she is still active.I am unable to cancel this spot unless this person let us know and we can tell her how to cancel. She can call us at 972-985-6842. Thanks, CSR Dept.
Customer submitted at 2007-04-21 16:36:31

I recently cancelled one of our memberships - 865752 - and now another person is there. I did not sell it, nor did I transfer it. Please cancel it as I did so that the legs below me will be filled properly as they should as it will then affect my cycling. Ari Maccabi


InquiryId :  4168  InquiryType :  Dreamtrips  DateAndTime :  2007-04-21 17:11:59  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 19:14:14

You will not be double booked we look at all the reservations and will not put the same name on the cruise with out checking. please do not worry. we will email you a letter 45 days before departure. thanks again
Customer submitted at 2007-04-21 17:11:59

I was looking at a dream vacation (Bahamas Cruise) and I didn't fill in the information on the first page before I clicked continue and it gave me a confirmation of AU0192F. I do want to book but don't want to have a double booking what should I do now. Patrick


InquiryId :  4169  InquiryType :  Travel Commissions  DateAndTime :  2007-04-21 17:17:35  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:10:52

Hi,
There is no paper work that you have to do to get commission. You have to log in to your back office and click on the link \'See bookings from your website\' to get information about your commission. normally to receive commission it takes 90 to 120 days.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 17:17:35

I recently bought roundtrip tickets on my website. Is there any paper work or forms that I have to complete in order to earn my commission? Will I receive a commission check on the 15th of next month? Thank you Jean Pollack


InquiryId :  4172  InquiryType :  Existing Reservation  DateAndTime :  2007-04-21 17:42:59  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:19:17

Hi,
I need the Tracking number to check on your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 17:42:59

I booked this reservation an hour ago and don't want to lose the rate. I would like to know how much longer it will take you. The airline's website has the rate now and I would like to go on it instead of going through wv if you can't do it. I need to tell my CC to not approve if you can't do it soon. thanks


InquiryId :  4174  InquiryType :  Flight  DateAndTime :  2007-04-21 18:00:51  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:20:54

Hi,
For any changes or cancellation, you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 18:00:51

I did the live chat & no one responded. I was wondering if on GRPM8162Q08Q I could get on the return flight at 10 something, instead of 8:45? Just a few minutes earlier it came up & when I was ready to book, it didn't show up as a possiblity. Although it showed up as a possiblity for a return on other choices for the same price?


InquiryId :  4175  InquiryType :  Existing Reservation  DateAndTime :  2007-04-21 18:16:26  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:19:51

Hi,
I need the Tracking number to check on your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 18:16:26

please acknowledge if you will are going to book this reservation.


InquiryId :  4177  InquiryType :  Existing Reservation  DateAndTime :  2007-04-21 18:26:17  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:20:21

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 18:26:17

My picture will not upload to the site, why is that happening?


InquiryId :  4178  InquiryType :  Existing Reservation  DateAndTime :  2007-04-21 18:50:57  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:20:59

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 18:50:57

i am trying to upload my photo...why is it not working?


InquiryId :  4182  InquiryType :  Group Reservation  DateAndTime :  2007-04-21 19:49:34  Status :  Replied and Resolved
Replied By Nick at 2007-04-21 20:26:30

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 19:49:34

I am looking for a group rate for hotel only in Nashville, TN. I need this group rate for my church youth group going to The Call on July 6-8, 2007. Our group will be about 15 people to include children with their parents. Since I do not know the area I am requesting assistance from you. We are wanting to be close to the Ttan Staduim if at all possible.


InquiryId :  4185  InquiryType :  Represenative Billing  DateAndTime :  2007-04-21 21:17:40  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 12:26:18

I do apologize for the delay in responding to this inquiry. I am not sure exactly what you are asking. If this pertains to travel, this should be re-directed to them. For immediate assistance, please call 972-985-6841. Thank You Client Support
Customer submitted at 2007-04-21 21:17:40

I will to see if I can change from 1 person to 3 person I already purchase for one person I will like some assistance on how to change for three people.


InquiryId :  4186  InquiryType :  Existing Reservation  DateAndTime :  2007-04-21 21:52:08  Status :  Replied and Resolved
Replied By Nick at 2007-04-22 01:22:26

Hi,
We have still not received the documents from carnival. We will E-mail you the details as soon as we receive it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-21 21:52:08

My friend booked a cruise on Carnival through powersearch. Tracking ID KV70342JL Carnival Confirmation 2P3X90 He received his Carnival funpass, but has not received cruise info, cabin assignment, dress code, or luggage tags, etc


InquiryId :  4187  InquiryType :  Represenative Billing  DateAndTime :  2007-04-21 22:53:36  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 12:29:33

We do apologize for the delay in responding to your request. Since this comes after the fact, in the future, for assistance with a travel issue, please go to your .com travel site. You have an option to either chat live with a Travel Rep or you can send an inquiry to them for immediate assistance. Thank You Client Support
Customer submitted at 2007-04-21 22:53:36

I booked a flight from san antonio tx to clevelan ohio from 4/25/07 to 4/30/07 I need some assistance to see if i can add 2 more tickets for the same price $241.00 round trip per person


InquiryId :  4188  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 23:05:07  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-30 09:30:27

In order to cancel your membership you need to fax in a signed letter to 972-985-6842. We require signatures for all cancellations. Please give the reason for you cancellation in the letter. Thank you, client services.
Customer submitted at 2007-04-21 23:05:07

Please tell me how to cancel my membership. Thank you.


InquiryId :  4190  InquiryType :  Represenative Support  DateAndTime :  2007-04-21 23:27:26  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-30 09:07:35

Hello: Sorry for the delay in answering your ticket. If you can please upload your photo again so it can show on the .com site. If not then please delete your cookies and refresh your screen, if that does not work then please let us know by opening another ticket. Thanks, CSR Dept.
Customer submitted at 2007-04-21 23:27:26

Please remove the picture that is currently appearing on my dot com site. If option is available, I would like to know how I might go about putting my own statement and a new picture there.


InquiryId :  4193  InquiryType :  Represenative Billing  DateAndTime :  2007-04-22 01:19:05  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 12:35:30

Our records indicate the last draft on your account was on 03/24/07. We require a written notice to cancel the membership. On a plain sheet of paper, please include your ID#, full name and a written signature. You can fax that request to 972-985-6740. In the meantime, your billing has been deactivated so that no further drafts will be made. Thank You Client Support
Customer submitted at 2007-04-22 01:19:05

Please stop billing my credit card. I no longer wish to be a memeber of world travel. I told this to Susan Summer back in Feb.


InquiryId :  4194  InquiryType :  Flight  DateAndTime :  2007-04-22 05:38:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 21:36:25

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 05:38:54

There was no live chat and I need to double the prices for three tickets to London, Gatwick - UK from Jacksonville, Florida before purchasing them.


InquiryId :  4195  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 06:24:19  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-30 09:55:57

Good Afternoon, Your URL is indeed easytraveling101.worldventures.biz or .com. Thank You
Customer submitted at 2007-04-22 06:24:19

HI. I have a question about my website sign-on. Under my profile( replicated website) I tried to change it to--easytraveling101. I thought it accepted the change, but I am not sure. I had cards made to reflect this new website.Is there a way when I go to easytraveling101.worldventures.biz to know that is my website? thanks( 876694 ). 501-529-5029


InquiryId :  4196  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 07:46:52  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-30 09:05:30

Hello: Sorry for the delay in answering your ticket. I show that on the 22nd of April we order your magazines. If you have any questions please contact us direclty through live chat or a service ticket. Thanks, CSR Dept.
Customer submitted at 2007-04-22 07:46:52

I signed up for the magazine program and have not received them yet and wanted to check and make sure i am indeed signed up


InquiryId :  4199  InquiryType :  Existing Reservation  DateAndTime :  2007-04-22 08:45:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 21:14:45

Yes, we do ClubMed vacations, please come to live chat for assistance regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 08:45:48

Chantelle Crespo, Call me: 626.840.4009. I have some travel needs this summer and also want to know if you "do" club med vacations. Mary


InquiryId :  4200  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 09:06:41  Status :  Replied and Resolved
Replied By Veronica H at 2007-05-12 07:35:33

Hello: Sorry for the delay in answering your ticket, but I show that you order your magazines on the 9th of this month. If you have any questions please contact us direclty through live chat or service ticket. Thanks, CSR Dept.
Customer submitted at 2007-04-22 09:06:41

I placed my order for 25 magazines per month wheb in Las Vegas at the Copnvention. I have not seen a charge on my credit/debit card for my anticipated order and did not receive the magazines this past week as indicated in New Jersey at he Accel. Training. Please advise as to when I can expect my delivery. I have a lot of prospects tto whom I plan to send the Magazin. Thanks, George Stockdale


InquiryId :  4201  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 09:21:16  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-30 08:49:33

In order to cancel your membership you need to fax in a signed letter to 972-985-6842. We require signatures for all cancellations. Please give the reason for you cancellation in the letter. Thank you, client services.
Customer submitted at 2007-04-22 09:21:16

Can you please tell me how to discontinue my dreamtrip membership?


InquiryId :  4206  InquiryType :  Dreamtrips  DateAndTime :  2007-04-22 11:00:32  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 19:19:16

Most trips do not include airfare. Pleas read the Dreamtrip you want to go on and the content will tell you if airfare is included. thank you
Customer submitted at 2007-04-22 11:00:32

Are flights included in the dreamtrips?


InquiryId :  4207  InquiryType :  New Reservation  DateAndTime :  2007-04-22 11:29:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 21:27:00

Please come to live chat and our cruise specialist agent will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 11:29:25

Hello, The power search for cruises is not working. I am trying to do a search for cruises to Mexico in Dec-07 for any number of days (I want an 8 day) and I want carnival cruise lines. I get back no results. I've tried repeating this search several times over the past week with the same result. If I go to carnival's site, there are many curises that fit my criterial. Can someone please fix this as I have a customer who is ready to book their vacation. Thank you. -Earl


InquiryId :  4208  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 11:30:22  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 07:49:23

This feature has not yet been created for the new ticket system
Customer submitted at 2007-04-22 11:30:22

The back office no longer has a view into my support requests. How do I check the status of my requests?


InquiryId :  4210  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 11:36:46  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-01 17:39:57

SueFair.worldventures.com is what I have to be your travel site I have it to be in working order. Thank you rep Support
Customer submitted at 2007-04-22 11:36:46

why can I not access my personal travel website? when I input my website address it goes to a generic website. when my wife inputs her address for her personal website it goes to her website just fine. What's up?????


InquiryId :  4211  InquiryType :  Flight  DateAndTime :  2007-04-22 12:36:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 21:37:41

Please use our powersearch under flight tab to get quoe on air only deals.

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 12:36:22

I need to purchase a flight only from London to Newark on 5 May returning to London Heathrow 12 May. How can I do this booking as your website includes hotel?


InquiryId :  4214  InquiryType :  Existing Reservation  DateAndTime :  2007-04-22 13:38:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 19:34:53

Please login to the backend system go to Client Services live chat from there to for any membership enquiries.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 14:41:30

I want to cancel my membership. Don't take money out of my account next month. CANCEL MY MEMBERSHIP NOW PLEASE.
Replied By risaf risaf at 2007-04-22 21:16:10

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 13:38:18

CANCEL


InquiryId :  4216  InquiryType :  Flight  DateAndTime :  2007-04-22 14:15:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 21:47:16

Please use our powersearch under flight tab to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 14:15:26

I am looking to fly to Jamaica from the cheapest New England Airport. Boston, Manchester N.H. connecticut, or Rhode island. In June, july, august, the cheapest month.


InquiryId :  4217  InquiryType :  Dreamtrips  DateAndTime :  2007-04-22 16:25:24  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-22 19:23:35

You can extend your stay the cost is 220.00per person extra. Make sure you fly into Montego Bay and will arrange for free transfers to the resort in Negril. In regards to you kids they would have to be Dreamtrip members in order to go. thanks again
Customer submitted at 2007-04-22 16:25:24

My husband and I are enrolled in the Jamaica Dream trip. We want to enroll our daughter and son, how do we add them to our group and ensure that they get another room? We also want to extend our stay one day until the 2nd of July and want to know the daily cost per person or per room. Can you help us? We are trying to book our airfare and cannot do it until we have this information. Thanks, Rebecca Finken rebecca@accurateclean.com


InquiryId :  4218  InquiryType :  Hotel  DateAndTime :  2007-04-22 16:26:48  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 10:43:49

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-22 16:26:48

Why is it that I dont see any information on the luxury hotel Doubletree in Sacramento. I need information for a possible group travel. I have emailed customer service once before, but the customer service representative never answered me. If I still dont hear from you then maybe I should email Dan Stammen, CEO of World Ventures, I am sure that he can help me out. Thank you. Denise Levi-RTA deniselevi@embarqmail.com


InquiryId :  4220  InquiryType :  Flight  DateAndTime :  2007-04-22 16:28:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 21:49:43

Please use our powersearch under flight tab to get a quote on air deals, if you have any problem you can always come to live chat and ur representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 16:28:33

Hello, I'm trying to book a flight from San Diego to Entebbe Uganda. I don't mind two stops, although I'd prefer just one, but all the flights I'm finding have several stops for very long periods of time.


InquiryId :  4222  InquiryType :  Existing Reservation  DateAndTime :  2007-04-22 16:33:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-25 19:52:40

We do not have a 800 number, we handle customer service via live chat only.Please give your tracking number to check the cancellation policy.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 06:42:23

I need a 1-800- number to call and speak to someone. No one is ever available to answer my questions by live chat, and it takes too long to get a response by email.
Replied By risaf risaf at 2007-04-22 21:18:59

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 16:33:22

i need to cancel a reservation


InquiryId :  4224  InquiryType :  Hotel  DateAndTime :  2007-04-22 16:47:19  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 10:44:27

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-22 16:47:19

I want to go to the Black Hills in South Dakota. How to I find Lodging information, beyond a basic hotel.


InquiryId :  4225  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 16:51:22  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-01 19:42:51

Yes it does one solution is do not put www. before it it will not reconise it you site should be put in exactly lie this dreamachievers.worldventures.com Thank you Rep Support
Customer submitted at 2007-04-22 16:51:22

Hello! My sponsors, Nancy & Beecher Trail, suggested I should e-mail to you my question regarding my primary website. Every time I open the page I see one of two things: no membership # at all, or "-1" shows up. Why is this happening, and how do I resolve this. Furthermore, does it impact my ability to receive credit from anyone that chooses to do business on my website, as it appears that I am not identified as a representative? Please reply and advise me with solutions at your earliest opportunity. Thank you. Rob Leonidov @ Dreamachievers.com


InquiryId :  4226  InquiryType :  New Reservation  DateAndTime :  2007-04-22 17:16:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 21:28:01

Please use our powersearch under flight tab to get a quote on the above request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 17:16:38

y 22nd, to Portland, or; leave Portland, oregon May 27th morning or afternoon, fly to NORTH bEND, Or; Leave North Bend, Or June 12th, in the morning or afternoon and fly to san diego, ca


InquiryId :  4228  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 17:44:33  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-01 19:34:34

http://richardbrereton.worldventures.biz is your .biz address please make sure not to use the www. Thank you Rep Support
Customer submitted at 2007-04-22 17:44:33

Please could you correct the fact that the member ID on the website is not showing the name or ID number. Currently it is only showing a -1 as the ID. Should show Richard Brereton 882212. Thank You


InquiryId :  4229  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 17:49:23  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-30 14:54:11

Hello: This is what I used to see the id number and the name. http://Richard&MarianneBrereton.worldventures.biz.; Thanks, CSR Dept.
Customer submitted at 2007-04-22 17:49:23

The ID on this web site is showing nothing. Could that please be corrected. Should be showing Richard &Marianne; Brereton ID #882215. Currently it is blank. Thank You for your prompt attention.


InquiryId :  4232  InquiryType :  Existing Reservation  DateAndTime :  2007-04-22 19:04:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 21:20:22

Please come to live chat and our respresentative will help you to process the request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 19:04:43

I received your email that some of the times were not longer available. I have replied to your email. The departure and arrival times for May 17, Thurs. from ICT to FPO are not as important as the ARRIVAL time from FPO to HOU, Houston Hobby. I must be at HOU no later than 3PM on Sunday, May 20, 2007


InquiryId :  4233  InquiryType :  Flight  DateAndTime :  2007-04-22 19:35:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-22 21:52:27

Your reservation could not be processed as there was a slight fare increase to the selected itinerary,please come to live chat and our representative will be able to help you process the request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-22 19:35:54

I have not recieved any conformation about the flight I booked today. My tracking number is GRPD82T22M80. I would appreciate your reply.


InquiryId :  4234  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 20:25:13  Status :  Replied and Resolved
Customer submitted at 2007-05-04 22:14:53

Yes, but this is not the FAM News which usually is a 34.95 per year cost and which WV advertises in the RTA contract as being a perk for paying by ACH(which saves thecompany money). Please subscribe me to FAM News as stated in my contract. Thank You, Carrie Poindexter
Replied By Jonathan S at 2007-05-04 10:38:35

FAM news is located in your back office under travel trainging. You have access to this section.
Customer submitted at 2007-04-22 20:25:13

Hi! When I signed up for RTA I paid by ACH and was supposed to receive a free subscription to FAM news for paying by check. I have not received this, my friend is getting her FAM news electronically, but I am not. Thank you in advance for your help, Carrie Poindexter


InquiryId :  4235  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 20:27:28  Status :  Replied and Resolved
Replied By Courtney T at 2007-04-30 10:03:11

Good Afternoon, You can find the information on the BTA program in your back office under Travel Training. Thank You
Customer submitted at 2007-04-22 20:27:28

I am looking for information on the Booking Travel Agent package. Is this available yet? Thank you, Alan


InquiryId :  4238  InquiryType :  Represenative Support  DateAndTime :  2007-04-22 21:25:41  Status :  Replied and Resolved
Customer submitted at 2007-04-22 21:25:41

This matter requires immediate attention. The problem is one of recent enrollement of James Moran RTA882074 who was enrolled via the front of the .biz page of Susie Lewis RTA879948 who was enrolled by Anessa Hart RTA851749 who was enrolled by me, Duncan R. Coons RTA 849633. It seems as though customer service has not been able to resolve the problem of the glitch that has caused the enrollement of James Moran to be credited to a total stranger completely out of our lineage by the name of ETA, Inc. This was not due to any fault of any of the afore mentioned representatives, but rather a glitch in the computer enrollement process. This has caused James Moran to be improperly placed and lose out on the intended placement of his true enroller Susie Lewis. Improper resolution of this matter could result in the loss of new members and bad publicity. I am also not thrilled about this new format of customer service inquiries in which there does not appear to be a reference number to check status with. This has myself and other members a bit apprehensive. Was this actually intended to be an improvement? I/we need answers fast! Thank you, ~Duncan~


InquiryId :  4239  InquiryType :  Travel Commissions  DateAndTime :  2007-04-22 21:29:52  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 11:00:17

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-22 21:29:52

I had a check sent from Thunder Mountain Lodge for the stay of Kelly Glenn & family. The check was 170. or so. They said it was sent to you already but I have not recieved my part.


InquiryId :  4245  InquiryType :  Flight  DateAndTime :  2007-04-23 05:44:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 10:36:10

Hi,
We do not book for southwest flights.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 05:44:24

I thought we now search Southwest and JetBlue? I have done several searches for flight and have yet to get either of those to show. Also, are they available with our dynamic packaging?


InquiryId :  4251  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 08:03:02  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-01 19:39:20

To cancel you must have them send a signed letter stating they wish to cancel and please have them include thier id number and fax it to 1-972-985-6841 Thank you rep support
Customer submitted at 2007-04-23 08:03:02

Please cancel my membership along with my son. Micheal Guintu (858019) and Lilia Castor (858001)


InquiryId :  4254  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 08:27:45  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 10:25:26

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 08:27:45

My autoship needs a new credit card. How do I get that info. to World Ventures. What is the customer service number???


InquiryId :  4258  InquiryType :  Dreamtrips  DateAndTime :  2007-04-23 08:58:34  Status :  Replied and Resolved
Customer submitted at 2007-04-23 08:58:34

how does one get on waiting list for dream trips


InquiryId :  4259  InquiryType :  Flight  DateAndTime :  2007-04-23 09:01:06  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 10:38:43

Hi,
Please E-mail at travel@worldventures.com for more information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 09:01:06

for the bahama cruise in sept. what airport are we coming into from los angeles


InquiryId :  4260  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 09:04:59  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 10:25:57

Hi,
I need the Tracking number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 09:04:59

I made a reservation last week and in the status bar it says "waiting for confirmation". Please advise.


InquiryId :  4261  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 09:06:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-01 23:59:29

Please give me your subdomain name and login/password information to check this?

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 09:06:50

I cannot see my photo on my .com travel site. could you please help me get my photo image to come up. Thank you Mohamed Travel 882399


InquiryId :  4263  InquiryType :  Represenative Billing  DateAndTime :  2007-04-23 09:27:19  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 13:18:27

This inquiry was sent to us without a name or ID# therefore we were unable to identify you. Please contact us for immediate assistance at 972-985-6841. Thank You Client Support
Customer submitted at 2007-04-23 09:27:19

I became an RTA and never got my card so canceled my payments until I recieve one. Can I get back in? Why have I not recieved my card?


InquiryId :  4264  InquiryType :  Represenative Billing  DateAndTime :  2007-04-23 09:27:44  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-08 07:03:49

We are in receipt of the payment authorization form that you faxed to us. We called Mattie and informed her that her initial enrollment fee never cleared. She has asked us to process the initial on 05/16/07. She will remain inactive until that initial is processed. Thank You Client Support
Customer submitted at 2007-04-23 09:27:44

When will I get an answer on my requst that I faxed in last Thursday.I don't know what else to do. It's about a lady in my downline that has a red icon. Your response was to fax in a payment authorization form which we did. Still no response. Please let me know something. My name is Shirley Grizzard #842700. And Mattie B. Anthony 's # is 854308 and it and the support request # was 26233. Lori Schexnayder was the one that asked for the new payment form and we sent it in. Her icon is red still. But in her billing area it looks o.k., but it isn't.


InquiryId :  4268  InquiryType :  Flight  DateAndTime :  2007-04-23 09:39:11  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 10:39:45

Hi,
What is the error message you are getting. And also delete cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 09:39:11

I am unable to search for flights through my site


InquiryId :  4269  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 09:42:18  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 10:27:11

Hi,
Is it for Air or Hotel reservation ad weather it is domestic or international.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 09:42:18

does this price include taxes.


InquiryId :  4272  InquiryType :  Group Reservation  DateAndTime :  2007-04-23 10:03:42  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 10:29:23

Hi,
No it does not include taxes and port chages.After you submit the cruise request we will email back the complete final rate. You will get a chance to approve the rate before we charge the card, you have the options to add insurance,transfers and air with the cruise as well as pre or post hotels all as part of the package.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 10:03:42

Do the prices quoted for the cruises include taxes and port charges? Thank you, Miriam Castilla


InquiryId :  4276  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 10:55:10  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-08 06:52:51

Please note: Nealy Yates - no photo uploaded - Dream Trip card sent 04/23/07 Dana Lackey - no photo uploaded -DT card mailed 04/23/07 Mary Hodges - no photo uploaded - DT card to be shipped 05/11/07 Stewart Settles - have not taken the RTA test - no photo uploaded - Dream Trip card mailed 04/23/07. Please contact these Reps and ask them to follow through so that the RTA cards can be mailed. Thank You Client Support
Customer submitted at 2007-04-23 10:55:10

Nealy Yates, Dana Lackey, and Mary Hodges and Stewart Settles have not received there package with card or any checks. Can you please help me with this problem. If they were mailed out when and were? Thank you cay tooma


InquiryId :  4278  InquiryType :  Hotel  DateAndTime :  2007-04-23 11:01:32  Status :  Replied and Resolved
Replied By Sunny at 2007-04-23 11:35:41

hi
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 11:01:32

I am inquiring about the best prices for a week stay in a villa at the Half Moon resort in Jamaica where the travel dates are flexible from June until the end of the year.


InquiryId :  4280  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 11:28:05  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 07:52:05

Email me the picture and what you want on the text to lockout@worldventures.com and I will see about getting it uploaded for you.
Customer submitted at 2007-04-23 11:28:05

I have tried several times to upload my picture and an new message on my .com site, with no results. It used to be up there but keeps being removed. WHY???????????????


InquiryId :  4286  InquiryType :  New Reservation  DateAndTime :  2007-04-23 12:11:28  Status :  Replied and Resolved
Customer submitted at 2007-04-23 14:38:00

Is that really your response? I\'m sorry, but you didn\'t answer my question. Did you even read the question? Did you go to the site and look into it? If this is the type of customer service our customers get then we are in trouble.
Customer submitted at 2007-04-23 14:36:50

Is that really your response? I'm sorry, but you didn't answer my question. Did you even read the question? Did you go to the site and look into it? If this is the type of customer service our customers get then we are in trouble.
Replied By Nick at 2007-04-23 12:45:37

Hi,
Give a search according to the city and you will get the result.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 12:11:28

I am an RTA ... looking for hotels in Denver. The landmark selections do not appear in the correct map area, and no hotel listings pop up when a landmark is selected. Help!


InquiryId :  4287  InquiryType :  New Reservation  DateAndTime :  2007-04-23 12:18:41  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 12:46:04

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 12:18:41

I am interested in your cruise to the Bahamas for $99 please send me the details.


InquiryId :  4289  InquiryType :  New Reservation  DateAndTime :  2007-04-23 12:51:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 23:15:40

Do you see an option to add the passenger name appearing upon clicking the bookit button on top of the same page.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 12:51:18

I am clicking on "book" and it is not popping up to the next screen.


InquiryId :  4290  InquiryType :  Travel Commissions  DateAndTime :  2007-04-23 12:52:15  Status :  Replied and Resolved
Replied By Nick at 2007-04-23 12:53:06

Hi,
It depends on what kind of booking you are submitting.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 12:52:15

What percentage commission is attached to travel booked?


InquiryId :  4291  InquiryType :  Represenative Billing  DateAndTime :  2007-04-23 12:59:56  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 13:27:56

Since you did not state what your issue was concerning your membership, I did not know how to assist you. For immediate assistance, please call 972-985-6841. Thank You Client Support
Customer submitted at 2007-04-23 12:59:56

who so i talk to about my membership?


InquiryId :  4293  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-23 13:09:35  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 11:25:54

Hi,
you have to first send a link of your web site to your friend.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 13:09:35

How would I advise a client to search for a singles vacation?


InquiryId :  4294  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 13:18:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-24 20:12:17

Your reservation is confirmed and the confirmation email has been sent to eqqme@aol.com.

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 14:09:01

Travel is for Adriana E. Molina and Leslie Ross
Replied By risaf risaf at 2007-04-23 19:44:40

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 13:18:00

Hi there, I made a reservation a few weeks back for travel from LAX to Maui (traveling from 5/1/-5/4/07) and have not received the e-mail confirmation. Please help!


InquiryId :  4295  InquiryType :  Group Reservation  DateAndTime :  2007-04-23 13:18:47  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 10:45:03

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 13:18:47

I'm trying to get plane tickets on the second of June From SLC to Orlando for two adults and four children


InquiryId :  4297  InquiryType :  New Reservation  DateAndTime :  2007-04-23 13:23:45  Status :  Replied and Resolved
Replied By Nick at 2007-06-08 12:56:03

Hi,
I have forwarded your complaint to our technical team and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-04 11:10:55

Your reply does not make sense. Hotels ARE being offered through the site. They show up available when you click on "show all listings". However when you click to FILTER the selections to a particular area, then no hotels show - even though rooms ARE AVAILABLE. Additionally, the Filter Location does not show the correct geographical area. Downtown Denver is shown as Northwest Denver (Arvada/Westminster). Cherry Creek is shown near the Tech Center. Tech Center is shown near Parker. Airport is shown in Aurora. This doesn't seem to be a fault of Google, rather the points submitted by WV.
Replied By Nick at 2007-05-09 11:29:15

Hi,
Whatever Hotel you are gettig on our search result is the one we are offering. If you are not able to get any particular hotel from our search result, that means we are not offering that hotel.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-03 09:20:54

Okay, so I have figured out that the google-earth map is not wrong ... it is just that WV has no hotel listings for my search city - Denver. Why is this? How else can I do a search for hotels in a certain area of Denver? I can pull up hotels when I select "all areas", but not for specific landmark areas. I compared this to San Francisco ... and wow - what a difference. Why not Denver? Even when I do select all areas in Denver, they do not show up on the google map, as they do with San Francisco.
Replied By risaf risaf at 2007-04-25 21:54:33

Map is powered by google and it cannot be incorrect,let me check on this and if there is any problem we will certainly have this corrected.

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 09:20:34

I have come across other "dead ends" when entering search criteria throughout the site. Who can I contact regarding this. Also, who to contact regarding editing mistakes. I realize this a new company, but we need to come across as a PROFESSIONAL site.
Customer submitted at 2007-04-24 09:16:59

From the start ... on the worldventures.com site, under the "hotels" link ... "vacation destinations" ... "denver" ... there is an interactive map which shows the destination ... "downtown", "cherry creek", "airport", "tech center" are all shown geographically incorrect. Also, when one of these landmark areas is clicked ... no hotels come up in the listing area. They only come up when "show all" is selected. Thus it is impossible to search for a hotel in a specific area. I apologize for the earlier request for help. I assumed that you were familiar with the web pages and search criteria.
Replied By risaf risaf at 2007-04-23 23:19:16

Could you please tell what is the problem you are facing and I can guide you accordingly?

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 13:23:45

Who do I talk to regarding technical issues on the web site? I am a new RTA, and I am getting frustrated with the lack of site support.


InquiryId :  4299  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 13:28:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 19:45:30

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 13:28:52

I just booked a flight today for my mom and grandmother, but how long does it take to reflect here? - Ener


InquiryId :  4300  InquiryType :  New Reservation  DateAndTime :  2007-04-23 13:34:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 23:21:31

You will not be able to book ticket for flight departure within 24 hours.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 13:34:03

I am trying to book a flight from DEN to FLL for this afternoon and it will not do any thing when I click book with us. HELP


InquiryId :  4301  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-23 13:38:41  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 11:26:34

Hi,
We do not book first class tickets. We only book for Economy class.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 13:38:41

Where do I imput if the party wants to fly First Class?


InquiryId :  4302  InquiryType :  Represenative Billing  DateAndTime :  2007-04-23 13:44:50  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 13:41:12

Our records indicate the billing information for your recurring order has been updated. Your account was drafted today for the April recurring order. May recurring order is scheduled to draft on 05/26/07. If this is not satisfactory, please contact us at 972-985-6841 for immediate assistance.Your membership has been re-activated. Thank You, Client Support Client supp
Customer submitted at 2007-04-23 13:44:50

I have to update my information. I just tried updating it but it wants me to contact customer service. Where is the number to call? I tried LiveChat but it took tooooo long to get anything.


InquiryId :  4304  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 13:53:11  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 07:46:33

You can transfer your credit to another event, however there are no refund as stated on the form. Thank you, Client Services.
Customer submitted at 2007-04-23 13:53:11

Please cancel my reservation for Journey (week of June 17) and refund my payment. Thank you, Alan Russ


InquiryId :  4305  InquiryType :  Hotel  DateAndTime :  2007-04-23 14:08:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-24 00:08:47

I\'m sorry for the hard time you had, but the reservation was not processed due to non availablity of the room type selected an email regarding the same was sent to you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 14:08:01

TAMMY KIRKPATRICK HAS MADE RESERVATION FOR TODAY AT THE VENETIAN IN LAS VEGAS SHE HAS RECEIVED A TRACKING NUMBER FROM WORLD VENTURE FOR THE VENETIAN CHECK IN 4/23/07, CHECK OUT 4/27/07, THE TRACKING NUMBER IS GRPOJO 0854SY. SHE IS THERE AND THEY ARE NOT FINDING HER IN THE COMPUTER AND HAVE TOLD HER THEY DO NOT HAVE ANY RESERVATIONS FOR HER AND THERE ARE NO VACANCIES.


InquiryId :  4307  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 14:09:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 19:52:52

I\'m sorry but the tracking ID seems to be invalid, please provide me the correct ID and also the passenger name on the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 14:09:33

I booked 3 rooms Tracking # GPRI10WJ877 How do I receive confirmation


InquiryId :  4309  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 14:13:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 19:56:13

Please come to live chat and refer the tracking number and our representative will help you process the request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 14:13:35

I got an e-mail saying that credit card is not going through. I would like to make sure that the correct information was entered. WorldVentures tracking ID : 182R5F8B2


InquiryId :  4312  InquiryType :  Dreamtrips  DateAndTime :  2007-04-23 14:49:49  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 16:43:44

you should book two woman in a cabin to be more comfortable so i suggest making three different bookings. thanks you
Customer submitted at 2007-04-23 14:49:49

I am seaching for a cruise for 6 ladies all over the age of 55. Want to take a 3-5 day cruise leaving for Galveston TX in September. The site only allows me to select 4 clients at a given time.


InquiryId :  4313  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 14:54:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 20:23:31

Cancellations or changes made after 12:00 PM (Pacific Daylight Time (US & Canada)) on 04/20/2007 are subject to a 1 Night Room & Tax penalty,please contact hotels.com and refer the confirmation #: 044074929 to get assistance on changing the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 14:54:39

I need to change the guest name for reservation GRP6480WY82O. Delete Lynda Mathews and replace with Joe Cruz.


InquiryId :  4316  InquiryType :  Travel Commissions  DateAndTime :  2007-04-23 15:40:04  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 10:30:14

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 15:40:04

Is there a minimum amount to use your Travel Points? we have 220 travel points and I think I heard someone say we had to have 200 points before we could us them. I s that true? thank you for all you do to help us in the field! Debbie


InquiryId :  4321  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 16:09:13  Status :  In Progress
Replied By Brandon M at 2007-05-01 19:45:26

May I have your full name or Id # to better assit you
Customer submitted at 2007-04-23 16:09:13

I can not log into my back office of the travel site. It says I am not active. I want to upload a picture and logo and stuff.


InquiryId :  4323  InquiryType :  Dreamtrips  DateAndTime :  2007-04-23 16:13:09  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 18:13:47

i am showing everything to be fine on my side. It has to be a tech problem on your end no other complaints.
Customer submitted at 2007-04-23 16:13:09

the Bahama's Cruise has not shown any details for the last four days, what is happening


InquiryId :  4327  InquiryType :  Group Reservation  DateAndTime :  2007-04-23 16:35:12  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 10:44:30

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 16:35:12

First of all, I really appreciate this 'inquiry type' selection you've provided above. Whoever engineered that, you can tell them that an RTA is very thankful today. I am having some real trouble getting a group travel offer to a friend of mine. I appreciate the group travel order form, and its thoroughness, but before he gives me the information required to complete the group travel request form, I need more information from him, which I think is only available to me through help from a booking agent. ---------------------------- Details: Vacation: An week-long summer trip to a colorado destination, involving adventure tours and nice dinners throughout the week, and any other discounted activities. ---------------------------- When: 1st priority - 2nd week in July, leave monday morning from DFW in Dallas, arrive at Denver International same day, leave friday night from Denver International, and arrive at DFW friday night 2nd priority, 3rd week in July, same conditions as above ----------------------- Number of people: 80 adults (default to just adults for now. If children end up being included, I will re-request with an exact number. Also, if $750 is not quite enough for this trip due to the number of days, then cut it down to 4 days, or 3 days, and let me know if it comes under budget.) ----------------------- Budget that the lead passenger must work with: Exactly $750 per person ----------------------- Desired trip components: 1) The nicest hotel that is negotiably possible. 2) As much group transportation (such as shuttling) as is practical or possible, or a deal on car rentals for those passengers interested in such. 3) Optional adventure tours, preferrably discounted, and preferrably during the day. 4) Nice dinners on at least two of the four nights they are there. I know and understand what it takes put together offers of this size and density. Your assistance is wholeheartedly appreciated. If more information from the lead passenger is needed, please let me know


InquiryId :  4328  InquiryType :  New Reservation  DateAndTime :  2007-04-23 16:49:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 23:23:01

Please try a search on our powersearch engine under the cruise tab to get quote on cruise deals.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 16:49:42

Trying to check best rate for NCL Pride of America. Sail date 4/12-4/19. Need rates on insie cabin Category JJ Oceanview Category G, Oceanview Category FF, Balcony Category BG, Balcony BB. Your assistance asap is appreciated.


InquiryId :  4331  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 17:04:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 22:17:47

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 17:04:07

i want to cancel my reservation


InquiryId :  4332  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 17:38:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 22:18:57

Please provide me the subdomain and login/password information to check your problem.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 17:38:44

I am requesting your help in uploading my photo to my travel site. I have login and uploaded the picture to my site, however I cannot see the image on my site. Mohamed Ahammam 882399


InquiryId :  4337  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 18:24:35  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-01 21:12:23

Please make sure it is a passport size photo. It must be a .jpg or a .gif file and no bigger than 786kb. Thank you Rep Support
Customer submitted at 2007-04-23 18:24:35

I can't download my .com photo. I've tried on the login on .com and .biz. I've already live chatted and it still didn't work. Help!


InquiryId :  4341  InquiryType :  New Reservation  DateAndTime :  2007-04-23 18:56:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 23:26:51

Does it give any error message?

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 18:56:24

The frame did not work smoothly and I could not get it to work.


InquiryId :  4344  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 19:29:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 22:22:27

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 19:29:28

Confirmation for a car rental.


InquiryId :  4345  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-23 19:36:24  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 11:27:32

Hi,
I have forwarded your complaint to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-23 19:36:24

subdomain name-gpettravel ID-769655 PW-12345 Regarding our company logo. When you visit (www.gpet-travel.com) and click on "Travel Reservations". It will link you to the (www.gpettravelworldventures.com) site but our company logo doesn’t appear sometimes. Can you please check. Thanks! Can you help resolve this problem? Thanks!


InquiryId :  4347  InquiryType :  New Reservation  DateAndTime :  2007-04-23 19:52:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 23:37:47

What ever the specials we have for Disneyland will be listed under \"Specials\" or \"Family Vacation\" tab on our website.Please check for the specials under the respected tabs.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 19:52:20

Do you have any Disneyland ticket specials?


InquiryId :  4348  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 19:59:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-24 21:22:41

your reservation request has not been processed, please email the enquiry to travel@worldventures.com ATTN:Heather Marsh.

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 05:14:23

Malik and Prestell Askia are the passengers. Also, it seems as if World Ventures are billing me for 4 passengers and it is only 2 passengers both over the age of 55. The system prompted me tao enter tahe names as botah seniors and adults. It is only 2 passengers and it should be billed as such. Prestell Askia
Replied By risaf risaf at 2007-04-23 22:23:15

Please provide me Tracking/ Group ID or the passenger name on the request to update you the status of your reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 19:59:20

I made a reservation but cannot get a live person to chat about my cruise booking.


InquiryId :  4351  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 20:41:36  Status :  Replied and Resolved
Customer submitted at 2007-05-02 10:47:26

As of 5/1/07 I had not rec\'d my order Mary
Replied By Jonathan S at 2007-05-02 07:59:11

YOur order was placed on 4/19 and should be with you by now. If you have not received them by now please reply to this ticket.
Customer submitted at 2007-04-23 20:41:36

This is my second request. I placed an order for the 25 magazines while I was in vegas and have not received them yet I gave my debit card for payment Please look into this for me. I need my magazines to help my business grow. I have heard that it is great. Mary James


InquiryId :  4356  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 21:59:57  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-01 21:00:08

It has to be at least passport size and must be a .jpg or a .gif file and no bigger than 768kb
Customer submitted at 2007-04-23 21:59:57

I am trying to upload a photo and I get a message saying it is not supported. Does the photo have to be a certain size to upload it?


InquiryId :  4357  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 22:30:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 23:32:24

Please come to live chat and refer the tracking ID number and our agent will help you with the change/cancellation policy.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 22:30:07

CAN YOU PLEASE CHANGE MY DEPARTURE DATE FROM DALLAS TO BURBANK ON 5-27-07 TO AN EVENING DEPARTURE..


InquiryId :  4360  InquiryType :  Existing Reservation  DateAndTime :  2007-04-23 23:23:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-23 23:40:45

Please use our powersearch under car tab to check the quote on car deals.

Thank You
WorldVentures Team
Customer submitted at 2007-04-23 23:23:13

ARE THERE ANY BETTER PRICES ON CARS FOR RTA...FOR THIS WEEK MAYBE A 7DAY RENTAL ON A INTERMEDIATE SIZE CAR. FOR PICK UP IN HONOLULU OUT OF THE AIRPORT AREA.. MAHALO


InquiryId :  4361  InquiryType :  Represenative Support  DateAndTime :  2007-04-23 23:27:35  Status :  In Progress
Customer submitted at 2007-04-23 23:27:35

2nd request. I have still not received my first commission check that was included in the April 10th check run. How do I get paid? I\'m very disappointed, I wanted to use it to help sell more memberships by showing it off to potential future RTA\'s.


InquiryId :  4362  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 00:07:10  Status :  Replied and Resolved
Replied By Sunny at 2007-05-09 11:44:44

hi
I checked your .com site (https://www.world-venture.com/wvindex.html) and the picture is displayed.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 19:24:51

877136
Replied By Brandon M at 2007-05-01 21:08:14

May I have your username to better assit you. Thank you rep support
Customer submitted at 2007-04-24 00:07:10

My picture is not displaying on my website. I have uploaded it twice. What am I doing wrong?


InquiryId :  4363  InquiryType :  Travel Commissions  DateAndTime :  2007-04-24 00:09:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-24 00:47:16

Please provide me the tracking number of the reservation made and also the subdomain name and login/password information to check the commission info.

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 00:09:40

THERE WAS A FEW BOOKINGS DONE ON MY WEBSITE...WHY ISN'T SHOWING ON MY RESERVATIONS BOOKED ON WEBSITE WHEN IM IN BACK OFFICE. AND WHAT COMMISSIONS DO WE EARN FOR THESE BOOKINGS.


InquiryId :  4368  InquiryType :  Travel Commissions  DateAndTime :  2007-04-24 01:38:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-24 01:54:15

You will not be receive commission on air booking but only a part from the service fee charged.

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 01:38:27

HI, THE QUESTION ABOUT BOOKINGS ON MY WEBSITE. WHY IT DOESN'T SHOW ANY BOOKINGS IN BACK OFFICE. BK#'S GRP8Q8IM007R GRP2078EKE82 TRAVEBEYOND.WORLDVENTURES.COM LOGIN: 879550 PSWRD: SAVEA


InquiryId :  4369  InquiryType :  Travel Commissions  DateAndTime :  2007-04-24 02:24:28  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 10:29:15

Hi,
You can get more commission on Air+Hotel Package or for only Hotel reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-24 02:24:28

WHAT BOOKINGS DO I BOOK TO EARN MORE COMMISSIONS. ARE WE LOOKING AT GETTING A FULL PKG..MAYBE AIR./CAR / HTL..ETC.. PLEASE RESPOND.. THANKS


InquiryId :  4375  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 05:15:04  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-03 21:31:55

Billing started on Apirl 15 if you have not recived your magazines please check your bank account to see if you have been charged if not. PLease reorder in your back office under purcase products. Thank you rep Support
Customer submitted at 2007-04-24 05:15:04

I would like to know when I will be billed for "Business at Home Magazine" and also when will be billed for those. I signed up for those magazines at the National Convention. My member ID #858893.


InquiryId :  4382  InquiryType :  Group Reservation  DateAndTime :  2007-04-24 08:25:47  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 10:43:22

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-24 08:25:47

A Customer submitted a reservation 4/22/2007 for a flight from Rochester MN to Tulsa Ok. Why doesn't it show up on my booking list.


InquiryId :  4383  InquiryType :  Flight  DateAndTime :  2007-04-24 08:28:03  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 10:59:57

Hi,
How can I assist you regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-24 08:28:03

NEED ASSISISTANCE WITH BOOKING FLIGHT ONLY


InquiryId :  4388  InquiryType :  Represenative Billing  DateAndTime :  2007-04-24 08:45:44  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 20:03:28

You are not able to change ss#\'s from your site. Please submit a request for that change in writing and we will update for you. Our fax number is 972-985-6740 Attn: Sharilyn Thank You Client Support
Customer submitted at 2007-04-24 08:45:44

need help changing ss#


InquiryId :  4389  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 09:05:25  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 08:05:16

We just resent the welcome email to him.
Customer submitted at 2007-04-24 09:05:25

I am checking on one of my team members that i recently put into the system.... Tom Neuman he has not recieved his welcome email... go4six33@yahoo.com


InquiryId :  4390  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 09:11:41  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-08 20:19:31

Good Evening, This sounds like it could be a booking fee from your powersearch site. Have you recently purchased travel on your site? If so, that is what the $5.00 charge is in reference to. If not, please call customer service at 972-985-6841. Thank You
Customer submitted at 2007-04-24 09:11:41

My card was charged $5.00 on 4-9-07. I have called the number listed with the charge NUMEROUS times and get either a busy signal or a message stating that all circuits are busy please call back later. I want to know what this charge is for.


InquiryId :  4392  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 09:16:59  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 09:04:58

Your ID number is 882613 and your password is 12345 Here is a link to your site. http://PatGilbaugh.worldventures.biz
Customer submitted at 2007-04-24 09:16:59

I signed up with WordVentures last night, but am not able to login. My email address is Pat.gilbaugh@honeywell.com


InquiryId :  4395  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 09:35:31  Status :  Replied and Resolved
Customer submitted at 2007-04-24 09:35:31

Hello, I FAXEd a sign up sheet for Acceleration training. Is it possible to hold off putting the $299 fee through for another two days? Would appreciate if you can. Thanks, Acinta Monteverde


InquiryId :  4397  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 09:54:39  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-30 14:53:12

Hello: IF you can tell me what exactly it\'s doing when you say you are personalizating it. Thanks, CSR Dept.
Customer submitted at 2007-04-24 09:54:39

I cant get anyone on live chat regarding my site personalization. I received a response that it would be fixed in 24-48 hours. It has been a problem for a couple of weeks. Additionally, the five people I have brought on as reps are having the same problem. Can I pleas get more thana cookie cutter answer, I am becoming reluctant to introduce anyone else to World Ventures.


InquiryId :  4398  InquiryType :  New Reservation  DateAndTime :  2007-04-24 09:56:15  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 10:32:20

Hi,
What is the error message you are getting and also can you delete cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-24 09:56:15

Website won't let me fill anything in on the pickup city or dropoff city.


InquiryId :  4399  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 10:04:39  Status :  Replied and Resolved
Customer submitted at 2007-04-24 10:04:39

I can\'t login please help!


InquiryId :  4406  InquiryType :  Flight  DateAndTime :  2007-04-24 10:48:49  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 10:57:39

Hi,
I have checked from my end. It is working fine. Please delete cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-24 10:48:49

Search for MCO to BOS on 6/21 - 6/24 sorted by Outbound departure after 5pm and also inbound departure after 5pm yeilded 2 correct flights and then listed 18 additional flights from CUN to YYC (for the correct dates and departure times - but the wrong airports. rep- 839814 searced fron kelvin.worldventures.com


InquiryId :  4408  InquiryType :  Existing Reservation  DateAndTime :  2007-04-24 11:21:38  Status :  Replied and Resolved
Replied By Nick at 2007-04-24 11:32:30

Hi,
How can I assist you?

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-24 11:21:38

Hi. My name is danuta and I need help with my logo Thank's


InquiryId :  4409  InquiryType :  Dreamtrips  DateAndTime :  2007-04-24 11:25:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 18:23:24

The cruise lines do not give kids any break so that being said kids will have to pay the same rate as the adults.
Customer submitted at 2007-04-24 11:25:27

I had a question, my sister has a 2yr old and is going to go on the Bahamas Cruise on Sep 17-21st. For her her husband and her son count as 3 total correct? Also it doent say info about children. Are there any restrictions? Please advise. Thanks.


InquiryId :  4417  InquiryType :  New Reservation  DateAndTime :  2007-04-24 11:58:25  Status :  Replied and Resolved
Replied By Nick at 2007-04-25 04:48:10

Hi,
Please come to www.worldventures.com/wvindex.html and click on LiveChat.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-24 15:24:49

I need to talk to a travel agent to satisfy my customer's request. How can I do that?
Replied By Nick at 2007-04-24 13:16:59

Hi
The powersearch toolbar do not work in a Mac computer.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-24 11:58:25

The power search toolbar does not work for a Mac computer and I had another RTA try to answer my question on a PC and was also unsuccessful. I need to talk to a live travel agent.


InquiryId :  4419  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 12:03:42  Status :  Replied and Resolved
Replied By Sunny at 2007-04-30 17:45:07

Hi
Can you please be more clear about your inquiry?

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 12:03:42

I need assistance with a form.


InquiryId :  4422  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 12:34:20  Status :  Replied and Resolved
Customer submitted at 2007-04-24 12:34:20

Exactly what is the reasoning behind the 150x150 size photo for our website? Due to the wisdom and experience of artists and photographers from time immemorial it has been decided that NO PHOTO FORMAT IS SQUARE! (except for the government - but everybody knows THEY are square)Even the OUTLINE for the photo on the website is NOT square. Every picture on every one of our websites LOOK LIKE CRAP! WHY? Why can\'t the picture be the shape of the outline the web designer designed?


InquiryId :  4425  InquiryType :  Dreamtrips  DateAndTime :  2007-04-24 12:57:14  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 18:28:47

if you are going as a single you will have to pay the double rate the airport you fly into is fort Lauderdale. thanks again
Customer submitted at 2007-04-24 12:57:14

What port (city) is the Bahamah Sept 17th trip leaving from. I will be traveling alone. can I add another person without incurring cost? I'll be paying the full $200 fare


InquiryId :  4426  InquiryType :  Represenative Billing  DateAndTime :  2007-04-24 12:58:53  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-05 20:25:02

Thank for your inquiry. Your billing information was updated and your April 7th recurring order drafted on 04/30/07. Your May recurring order is scheduled to draft on 05/07/07. A new Dream Trip card has been requested, however, before we can order your RTA card, you must upload a photo. For immediate assistance if needed, please call 972-985-6841. Thank You Client Support
Customer submitted at 2007-04-24 12:58:53

Good morning Im just concerned of when my new billing information will be updated thought everything was ok and my card expired i have updated billing manager with the new information, also never recieve an RTA CARD AND MAY NEED A DREAM TRIP CARD. JUST WANT TO MAKE SURE EVERYTHING IS RUNNING SMOOTH CANT AFFORD TO LOSE OUT ON ALL THESE FANTASTIC TRIPS.


InquiryId :  4427  InquiryType :  Represenative Billing  DateAndTime :  2007-04-24 13:19:33  Status :  Replied and Resolved
Replied By Karen O at 2007-05-07 11:16:09

We have removed your billing information from her account.
Customer submitted at 2007-04-24 13:19:33

I am being double billed for my monthly payments of $39.94. You are deducting the amount of $39.94 for a Kim Winesette which should not happen. Kim has sent in her form for the deductions. I hope you get this straightened out because my only recourse will be to stop payment on your company and send the payment through bill pay. This what my bank has recommended me to do.


InquiryId :  4428  InquiryType :  Flight  DateAndTime :  2007-04-24 13:37:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 01:44:23

You will not be able to book flight within 24hours of departure.

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 13:37:09

I have a customer who needs an emergency flight to Guadalajara, Mexico on Apr. 26th After searching for flight, it states, date passed. Why?


InquiryId :  4429  InquiryType :  Dreamtrips  DateAndTime :  2007-04-24 13:44:54  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 18:29:53

We do not have anything planned for 2007 but possibly 2008. thanks
Customer submitted at 2007-04-24 13:44:54

Will there be a dreamtrip to Lima, Peru anytime soon?


InquiryId :  4430  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 13:47:00  Status :  Replied and Resolved
Replied By Sunny at 2007-04-30 17:44:23

Hi
For RTA, you must take the RTA test. After that it takes 10 days to process and send.

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 13:47:00

How long does it take to recieve RTA Card...after photo is accepted?


InquiryId :  4431  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 13:50:37  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-03 22:19:44

To cancel you must send a letter stating you wish to cancel please include your id and a signature is required and send it to 972-985-6842
Customer submitted at 2007-04-24 13:50:37

I would like to cancel my membership and the monthly fee you collect immediately. Please confirm this is completed today. Thank you, Stephanie Green id866112 Thank you!


InquiryId :  4433  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 14:00:37  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 09:32:50

Good Afternoon, You will need to remove the & symbol from your name. OUr system does not recognize symbols. You can do so in your back office under My Profile section. Thank You
Customer submitted at 2007-04-24 14:00:37

Technical Support When I log on to our website, on the front page there is no member identification. The member ID is blank, the name should read Richard_Marianne Brereton 882215. I am not entering www. just the subdomain so that is not the problem. This is not in the back office, that part is correct. This is on the front page of the web site. Could this please be corrected? Thank You Our password is winners


InquiryId :  4434  InquiryType :  Existing Reservation  DateAndTime :  2007-04-24 14:02:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-24 21:24:12

Please give me your subdomain name and login/password information to check.

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 14:02:12

How come I don't see any of the bookings made through my site?


InquiryId :  4438  InquiryType :  New Reservation  DateAndTime :  2007-04-24 15:20:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-25 22:04:59

Could you please give me the subdomain name to check this?

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 15:20:05

I'm trying to create a res. for LGA <-> LAS for May. After I clicked on "Book with us" I entered my first and last name, selected the option to not receive paper tickets and clicked "Continue." It has stated that it is processing for almost 10 minutes now. This is my second attempt to make this reservation; I'd given up on the the first attempt earlier this afternoon. This would be my second time buying tickets via WorldVentures and the same hanging occurred the first time. What is the reason this "Processing" hang occurs? I'm especially worried because I have been telling my friends and colleagues to use this site :) Thanks for your help, Kendra Floyd


InquiryId :  4441  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 15:28:51  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 21:30:00

To recive a new card you must fax in a payment authorization form for 10 sating it is for a card renewal. Thank You Rep Support.
Customer submitted at 2007-04-24 15:28:51

My World Ventures Travel Agent card expired in 2-07. I request that it may be placed back in official standings.


InquiryId :  4444  InquiryType :  Hotel  DateAndTime :  2007-04-24 15:42:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 02:30:11

Could you please be clear on what your problem is?

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 15:42:50

I am having trouble booking. I need to book the Fairbanks Regency from 6/21/07 to 06/24/07. The price that came up was 288.


InquiryId :  4445  InquiryType :  Flight  DateAndTime :  2007-04-24 15:43:04  Status :  Replied and Resolved
Customer submitted at 2007-04-24 15:43:04

I have a customer who needs an emergency flight to Guadalajara, Mexico on Apr. 26th After searching for flight, it states, date passed. Why?


InquiryId :  4447  InquiryType :  Dreamtrips  DateAndTime :  2007-04-24 15:56:19  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 18:38:02

I am going to answer all of the trouble tickets tonight so you will be answered shortly, if not please email dreamtrips@worldventures.com thanks
Customer submitted at 2007-04-24 15:56:19

I had some questions that I asked you 9 days ago. Why are the answers taking so long. robert mcneilly.


InquiryId :  4448  InquiryType :  New Reservation  DateAndTime :  2007-04-24 16:07:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-25 22:07:11

You have difficulty inserting credit card information while making a reservation ?

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 16:07:33

I completed date for credit card and mailing address and phone number----keeps saying to put in valid phone number and I have 5 times??????It won't let me continue--Help


InquiryId :  4450  InquiryType :  Dreamtrips  DateAndTime :  2007-04-24 16:13:05  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 18:40:45

all cruise orders will be charged next week so you should see your charge on the next bill. thanks again
Customer submitted at 2007-04-24 16:13:05

WOULD YOU PLEASE LET ME KNOW IF EVERYTHING WENT THROUGH THAT I BOOKED FOR 2 PEOPLE IN THE SEPTEMBER 17TH CRUISE TO THE BAHAMAS I NEED TO SEND YOU MY CREDIT CARD INFORMATION SOON THANKS FOR YOU R TIME WOULD YOU PLEASE LET ME KNOW BY TOMORROW OR THURSDAY AT THE LATEST THANKS SO MUCH


InquiryId :  4452  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 16:18:44  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-03 22:38:08

I show that your card was sent out on 4-23-2007 and you should have recived or in a few days. Thank you Rep Support.
Customer submitted at 2007-04-24 16:18:44

On April 9th I received an email that my picture was accepted, and should received my RTA card within 7 - 10 business days, as long as I passed the RTA exam, which I have. As of today 4/24 I have not received my card. Is there a problem?


InquiryId :  4454  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 16:31:43  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-08 20:29:58

The site address is worldventuresvt.com. try to login on this page using your username and your password. If you need additional assistance with this issue, please email powersearch@worldventures.com. Thank You
Customer submitted at 2007-04-24 16:31:43

I am trying to get into Powersearch 101. I am told cookies need to be enabled on my web brower. I have followed the instructions, but I am not sure what I do once I get into lightspeedvt.com


InquiryId :  4457  InquiryType :  Existing Reservation  DateAndTime :  2007-04-24 16:57:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-25 20:07:44

Email we have on our file is eyeluvdolls@mchsi.com and the confirmation was sent to the same email address.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 13:01:45

Tracking # GRP807J1CP6N
Replied By risaf risaf at 2007-04-24 21:39:33

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 16:57:18

WHEN I RESERVED THIS TRIP I GAVE THE WRONG EMAIL. AND I KNOW THAT MY ITENERARY SHOULD BE EMAILD TO ME IN THE NEXT COUPLE OF DAYS. SO I WANTED TO MAKE SURE I COMES TO THE RIGHT EMAIL. THANKS.


InquiryId :  4460  InquiryType :  New Reservation  DateAndTime :  2007-04-24 17:18:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-25 22:51:58

Could you please be clear on what your question is?

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 17:18:38

I leave for Europe next weekend and I need to book two tours with Sitatours before I go. Since you are not answering, I shall go ahead. If anyone gets this email, I am in contact with SITA reservation rep Mr. Max Aly. Phone:8189909762. Please call him if needed. Thank you. L. C. Long


InquiryId :  4462  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 17:37:35  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-21 10:29:25

Blue is when you are an active rep but not qualified for any residual commisions green means that you are qualified for commisions this change was made to better assit those looking at there downline . Thank you rep Support
Customer submitted at 2007-04-24 17:37:35

I would like to know why I am a blue in my binary tree when I was always a green? Please e-mail me back. Thank you, Arlene


InquiryId :  4463  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 17:39:49  Status :  Replied and Resolved
Customer submitted at 2007-04-24 17:39:49

What does twilight travel mean in the binary tree on my right side. I also was always a green and now am a blue why is that? Please e-mail me back. Thank you, Arlene


InquiryId :  4470  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 18:56:00  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-03 21:26:52

I show that your new card is being sent out tommarow 5-4-2007 and you should revice it in 7-10 days Thank you rep support
Customer submitted at 2007-04-24 18:56:00

Please advise when I will receive my RTA Card. I have made numberous requests and still NO CARD after 3 months!! You said it was mailed on January 25th but HAVE NOT RECEIVED. please replace. There is no reason that I should pay $25. for a card I NEVER RECEIVED.


InquiryId :  4471  InquiryType :  Existing Reservation  DateAndTime :  2007-04-24 19:06:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-24 22:23:37

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 19:06:37

what if i need to cancel my reservation?


InquiryId :  4472  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 19:10:16  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 19:52:50

SR bounes normally go out on the 15 with the mounthly bonuses.
Customer submitted at 2007-04-24 19:10:16

When will my check for the SR bonus of $1000 earned before Mar 31, 2007 be paid?


InquiryId :  4476  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 20:16:54  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 07:44:12

In order to reissue a renew RTA card it cost $10. Please fax in a Payment Authorization form to 972-985-6842. Thank you, client services.
Customer submitted at 2007-04-24 20:16:54

My RTA card expires in June 2007 and I am traveling in June. How can I renew it so I have a valid card when I travel in June? Thank you, Lu Ross


InquiryId :  4481  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 21:34:34  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-03 23:29:36

I show that we do not a a photo on record. Please upload on in your back office under upload rta photo so we may get it to you. Thank you, Rep Support
Customer submitted at 2007-04-24 21:34:34

I have not received my RTA card, please advise..... it has been over a month


InquiryId :  4484  InquiryType :  Represenative Support  DateAndTime :  2007-04-24 21:52:07  Status :  In Progress
Customer submitted at 2007-04-24 21:52:07

This is my 3rd request to cancel my Journey registration. Please provide a refund of $1499. Thank you, Alan Russ


InquiryId :  4487  InquiryType :  Represenative Billing  DateAndTime :  2007-04-24 22:30:25  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-08 06:47:48

Since you did not include a full name with this inquiry, we were unable to de-activate the billing. Cancellations must be submitted in writing. On a plain sheet of paper, please include your ID#, full name, your request to cancel and a written signature. Please fax to 972-985-6740. You will receive an emailed confirmation when this is completed. Thank You Client Support
Customer submitted at 2007-04-24 22:30:25

I would like to discontinue my membership with World Ventures immediately. Please let me know how I cancel membership and stop charges to my credit card.


InquiryId :  4488  InquiryType :  Hotel  DateAndTime :  2007-04-24 23:12:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 02:31:36

Do you get any error messages?

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 23:12:48

I am not able to book a hotel off of expedia through a world ventures web site or toolbar I was doing comparisons I must be doing something wrong


InquiryId :  4489  InquiryType :  New Reservation  DateAndTime :  2007-04-24 23:28:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-27 02:06:14

Everything seems to be perfect with the search engine on your site, I tried the search and I could proceed till the credit card page on your .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-04-26 15:52:28

my domain is cowan.worldventures.com
Replied By risaf risaf at 2007-04-25 23:57:10

Please give me the subdomain name to check the problem.

Thank You
WorldVentures Team
Customer submitted at 2007-04-24 23:28:39

this is the second time that i have tried to book travel on the site unsuccessfully. the first time i tried a flight and it sat there loading forever so i just went directly to the site and got my ticket this time i tried 3 times to select the flight. each time it asked for my name, i supplied it and pressed continue and it took me back to the same place. i am very unimpressed with the booking features. it also said i would have to pay 10$ more to book from this site or i could bypass that and go direct. why would i want to let a customer by pass that feature and cut myself out of any compensation? again not that impressive.


InquiryId :  4491  InquiryType :  Represenative Billing  DateAndTime :  2007-04-25 00:04:02  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-08 06:57:17

Your April recurring order processed successfully with the new payment information that you updated from your back office. May recurring order will draft on 05/27/07. Thank you for notifying us. Client Support
Customer submitted at 2007-04-25 00:04:02

HI...SORRY..I MADE A CHANGE TO BILLING ON SHIP/BILL/ AND EVERYTHING ELSE. PLEASE RE-SUBMIT. MAHALO VAELUPE PILIATI 808-699-0802


InquiryId :  4494  InquiryType :  Flight  DateAndTime :  2007-04-25 04:06:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 01:47:30

Please use our powersearch under flight tab to get the quote on air deals, you will also find an option to check multicity air where in you can book multiple legs in one reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 04:06:04

I'm trying to book the least expensive trip to Bombay and Hong Kong this August. I don't know the lowest travel days that may make it cheaper. I can travel to either country first. I can travel RT to Bombay and make Hong Kong a 2nd trip or travel around the world. Can you help with this?


InquiryId :  4505  InquiryType :  Dreamtrips  DateAndTime :  2007-04-25 08:30:11  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 18:48:04

kids have to pay the same rate as adults and once you buy it there is not refund. thank you
Customer submitted at 2007-04-25 08:30:11

for the bahama cruise sept 17-21 does my 12 year old son pay full price? If plans change and we are unable to go, can we have a refund of money?


InquiryId :  4506  InquiryType :  Dreamtrips  DateAndTime :  2007-04-25 08:41:07  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 18:49:31

I have no way to know when it will fill up but at this time we have several cabins left but if it where me i would hurry and book. thanks
Customer submitted at 2007-04-25 08:41:07

I would like to know the avilability of the new Cruise to Bahamas on sept. I am trying to put together a group of people from my team and I want to make sure to make the reservation on time before fills out. When do you think will be the date line to sign up for that dream trip. Thanks Valeria (786)355-5000


InquiryId :  4508  InquiryType :  Represenative Billing  DateAndTime :  2007-04-25 08:51:19  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 05:18:40

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-04-25 08:51:19

I would like to stop payment deductions from my bank account to world Ventures. Thanks.


InquiryId :  4509  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 08:56:15  Status :  Replied and Resolved
Replied By Sunny at 2007-05-03 13:24:48

Hi
You can order the business cards by clicking on the \'Marketing Materials\' which is under the support tools section in the .biz admin.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 08:56:15

I need to know how to order the business cards and brochures.


InquiryId :  4512  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 09:25:27  Status :  Replied and Resolved
Customer submitted at 2007-05-04 08:46:15

This was already fax to you on April 30, 2007. Have you received it and processed it for ID 880439? I appreciate it that you take care of this today, 5/4/07. If you want it fax again to your attention, let me know. I have also been trying to talk to Michelle about this, however I have not heard from her yet. thanks, Marsha Graham
Replied By Brandon M at 2007-05-03 23:25:08

To update this please send a signed letter with the correct number and your rep Id # to 972-985-6842. Thnak you Rep Support
Customer submitted at 2007-04-25 09:25:27

help with tax id and ssn update in the back office


InquiryId :  4513  InquiryType :  Dreamtrips  DateAndTime :  2007-04-25 09:32:57  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 18:55:49

you can do a name change on your cabin as long as you do 45 days prior to departure so it really depends on what cruise you are talking about. please email dreamtrips@worldventures as soon as possible. thanks
Customer submitted at 2007-04-25 09:32:57

Hi I have a few questions: 1.-If I sign up for the Cruise to Bahama DreamTrip for me and my husband, and then my husband can not go, can I change his name for my mom or another person? 2.-There is any charge for changing the person? 3.-If I sign up just for me in the room, and later maybe a month before the cruise I want to add another person in the room can I do it? (I saw that the rooms are for up to 3-4 people). My concern is if you book the reservations by person or by numbers of rooms? When will be the date line to add another person into the room? Thanks and regards Valeria (786)355-5000


InquiryId :  4517  InquiryType :  Existing Reservation  DateAndTime :  2007-04-25 10:37:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-25 20:23:15

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 10:37:09

I have not received a confirmation for a car I booked with Thrifty, at the San Antonio, TX airport. It has been several days now. What should I do? Thanks, Julie


InquiryId :  4522  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-25 10:54:51  Status :  Replied and Resolved
Replied By Nick at 2007-04-26 10:57:46

Hi,
Plese delete cookies from your system and try again. If same problem persist, uninstall and reinstall the toolbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-25 10:54:51

my tool bar does not search


InquiryId :  4525  InquiryType :  Represenative Billing  DateAndTime :  2007-04-25 11:25:44  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 05:21:39

You can fax to either 972-985-6740 or 972-985-6842. Billing Dept.
Customer submitted at 2007-04-25 11:25:44

i am a representative and i need a correct fax number for billing and my fax says your fax is busy.


InquiryId :  4527  InquiryType :  Dreamtrips  DateAndTime :  2007-04-25 11:38:14  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 19:02:11

We have several dreamtrips scheduled for summer please check the website. thanks
Customer submitted at 2007-04-25 11:38:14

Do you know of any dreamtrips coming up during the summer months for my husband and I and 2 daughters, 17 & 18 year old?


InquiryId :  4530  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 11:50:51  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 22:05:20

I show That it was shipped out on 4-23-2007 to PO Box 1711 Mount Pleasent, Tx 75456-1711 Thank You World Ventures Team
Customer submitted at 2007-04-25 11:50:51

I uploaded my ID Card photo on 4-9-07. The email I received that same day, says that I would recieve my RTA card in 7-10 days. I just checked my mail for today and I still do not have my card. Can you tell me when it was mailed and confirm my the address?


InquiryId :  4536  InquiryType :  Existing Reservation  DateAndTime :  2007-04-25 13:14:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-25 20:28:01

Please come to live chat and our agent will assist you book business class reservation.

Thank You
WorldVentures Team
Replied By risaf risaf at 2007-04-25 20:27:57

Please come to live chat and our agent will assist you book a business class reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 13:14:54

Can you help me plan a business trip to Sweden?


InquiryId :  4538  InquiryType :  Dreamtrips  DateAndTime :  2007-04-25 13:32:34  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 10:20:36

Robyn will be contacting you today. thanks again
Customer submitted at 2007-04-25 13:32:34

This is my third request for information! On Feb. 12, 2007 I made reservations for my husband and myself for the August 12 Carnival Liberty Cruise. I received a response which stated my request was being processed. Nothing since. I'd like at the very least a response that my reservation has not been lost! Thank you in advance for your timely response to this third request. Suzanne Simmons www.yourtravelplans.worldventures.com 909-923-3068


InquiryId :  4539  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 14:00:25  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 23:52:50

With the .com site Tech support is working on this and it cansometimes affect this tool. Thank you Rep Support
Customer submitted at 2007-04-25 14:00:25

I uploaded a personal message for my website 2 days ago and it still hasn't shown up.Could you please let me know if I did something wrong my id is 880755 lori intorrella


InquiryId :  4541  InquiryType :  Dreamtrips  DateAndTime :  2007-04-25 14:30:15  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-10 08:59:42

email r.walker@worldventures.com tell him that you want to add her to the Bahamas cruise. He will email you a form to fill out we will take card of it no worries. thanks
Customer submitted at 2007-05-05 11:43:08

How do I add my daughter to my trip? Do I just book her in through the dreamtrip web page or do I have to book her some other way?
Replied By Brandon M at 2007-05-04 19:50:25

What are your questions?
Customer submitted at 2007-04-25 14:30:15

questions about family and friends traveling with DT members


InquiryId :  4542  InquiryType :  Dreamtrips  DateAndTime :  2007-04-25 14:46:05  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 19:57:25

you will need to email p.murphy@worldventures.com thanks
Customer submitted at 2007-04-25 14:46:05

1)i'm planning on booking the Sept 17-21 Bahamas cruise tonight and i'm waiting for a friend to let me know if she can take time off work. If i fax in my form tonight can i still add her with my membership later? 2)my son is 2 yrs old is this cruise okay for him to be on? I've never been on a cruise and i'm a little nervous.


InquiryId :  4543  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 15:00:56  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 19:45:34

You may reach us at 972-985-6841. Thank you rep Support.
Customer submitted at 2007-04-25 15:00:56

Ticket 00010771 was closed by Debbie B and was not dealt with. Just Closed I need some help with this placement issue. There are two things that need to be addressed. I think a call would best solve my problem I want to talk to someone and there is no phone number. Please respond. Thank you, Patty


InquiryId :  4544  InquiryType :  Represenative Billing  DateAndTime :  2007-04-25 15:17:40  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 05:33:40

Please fax this request with your signature to 972-985-6740. Billing Dept.
Customer submitted at 2007-04-25 15:17:40

Can you please tell me how to discontinue with the dreamtrips?


InquiryId :  4545  InquiryType :  Dreamtrips  DateAndTime :  2007-04-25 15:19:09  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 19:59:18

the package for 299.99 does not include airfare the price on the website is a mis print. thanks for pointing it out to me.
Customer submitted at 2007-04-25 15:19:09

Two trips to puerta viarta. 299 land only airfare included and 599 airfaire included. dont see the difference in the two deal except price. what am i missing?


InquiryId :  4547  InquiryType :  Flight  DateAndTime :  2007-04-25 15:45:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 02:27:54

Your reservation has been cancelled and the refund will appear on your credit card within 7-10 days of cancelling the reservation.We regret for the inconvenience caused.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 15:45:07

One of your agents made a mistake when making final reservations. I talked to another agent who says that I will have to pay an additional fee for a mistake that the agent made. My tracking number is grpgk8k29818. My confirmation is FVQFME. You check the details and tell me what should be done. I don't think that I should have to pay additional money for the agents mistake. And not to mention the price of the ticket is not any less expensive than if I had booked through the Airlines website directly. I need some answers


InquiryId :  4549  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 16:02:48  Status :  Replied and Resolved
Customer submitted at 2007-04-25 16:02:48

I have e-mailed you twice without any answer yet. I want to know why I am a blue on my binary tree, when I was always a green. Thanks, Arlene


InquiryId :  4551  InquiryType :  Represenative Billing  DateAndTime :  2007-04-25 16:31:04  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 05:37:17

We have cancelled your Dream Trip membership per your request. Your account is now RTA only. Billing Dept.
Customer submitted at 2007-04-25 16:31:04

I have faxed a request - twice - to have my DreamTrips membership cancelled. Please have this done immediately. Thank you.


InquiryId :  4556  InquiryType :  Existing Reservation  DateAndTime :  2007-04-25 17:50:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-25 20:29:55

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 17:50:30

I need to verify price of ticket


InquiryId :  4558  InquiryType :  Flight  DateAndTime :  2007-04-25 18:23:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 02:28:51

You will have to contact airlines to check on the per policy.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 18:23:16

I have searched flights on 4/27 from ontario,ca to spokane,wa. My question is how much extra is it to bring a small dog?


InquiryId :  4559  InquiryType :  New Reservation  DateAndTime :  2007-04-25 18:29:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 00:56:14

It depends on the car rental company, some car rental company do charge the amount in advance but most of them at the time when you pick the car.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 18:29:08

Is the credit card charged when I book the car rental or is it charged when i pickup the car?


InquiryId :  4560  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 18:48:51  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 09:36:36

Good Afternoon, Please contact customer service. The magazines have already been shipped. You should\'ve received an email with a tracking number for FedEx. Contact Fedex and ask the delivery address. Thank You.
Customer submitted at 2007-04-25 18:48:51

I just ordered reoccurring orders of our new magazine. However when the shipping address came up it had Wichita, Kansas as the city, state. The zipcode was correct. I changed the city to Augusta and completed the order. When the confirmation came up it still showed Wichita as the city. Please change this immediately before the magazines ship. Thank you! Order # 1000288324 Member # 862568 Date Ordered 4/25/07 Name: Terri Sullard


InquiryId :  4561  InquiryType :  Hotel  DateAndTime :  2007-04-25 18:59:56  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-27 02:07:13

Please come to live chat and our representative will help you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-26 18:41:31

i did. Does this mean that the best online price that world ventures has is 1700? the client found it for less. can beat it?
Replied By risaf risaf at 2007-04-26 02:32:55

Please use our powersearch under hotel tab to get the best available hotel deals.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 18:59:56

Client wants to stay at the Starwood Luxury Resort at Singer Island. They would like a beachview. They have starwood card to recieve starwood points. Question: Can we get the price lower than $1500 for 2 people? Note: it is not the Hilton hotel it is part of the Starwood Hotels and Resorts. I hate to ask, but the response is needed in a rush. Thank you. if you need to call: 1-901-734-2763 CST.


InquiryId :  4563  InquiryType :  Represenative Billing  DateAndTime :  2007-04-25 19:07:28  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 05:58:06

Your account was cancelled on 5-11-2007 per your request. Billing Dept.
Customer submitted at 2007-04-25 19:07:28

I would like to discontinue my membership with WorldVentures. My business #872880. As of today 4/25/07 permission is denied to take a draft from my bank account. Your immediate attention to this is appreciated. I was unable to deactivate my bank draft online. Thank you in advance for your help. Linda L. Fischer


InquiryId :  4566  InquiryType :  Group Reservation  DateAndTime :  2007-04-25 19:31:56  Status :  Replied and Resolved
Replied By Nick at 2007-04-26 08:15:51

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-25 19:31:56

Going to Germany, need assistance


InquiryId :  4567  InquiryType :  Travel Commissions  DateAndTime :  2007-04-25 19:43:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-26 13:17:52

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-25 19:43:55

In January, $5000 worth of travel was booked from my website. When I inquired in FEb why there was no posting of my sales, I was told it may take until May, because things were having to be done manually. I was also told that now all travel is recorded immediately and you could see a reprt. My question is, when will my $5K travel be recorded and when will I receive commission?


InquiryId :  4568  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 19:48:10  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 21:46:48

I show your card was sent on 4-23-2007 you should have recived it by now. If not Please feel free to contact us. Thank you Worldventures Team
Customer submitted at 2007-04-25 19:48:10

I was just inquiring about the status of my RTA card? I checked and it says the picture was accepted which was sent over 2 weeks ago. Do I need to do anything else besides sit back and chill? Thanks for letting me know one way or another.


InquiryId :  4569  InquiryType :  Existing Reservation  DateAndTime :  2007-04-25 19:57:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-25 21:51:12

Please come to live chat and our representative will assist you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 19:57:16

Our reservation was booked at the request of a room with two queen beds and when the hotel was called to confirm our reservation they had us down for only one queen bed. I was informed that they could not change it, but the website we booked it through would have to change it. Our confirmation # VS085497K Thank you~ Holly Mascardo


InquiryId :  4570  InquiryType :  Represenative Billing  DateAndTime :  2007-04-25 20:13:42  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 06:02:46

You will need to complete a payment authorization form which can be found in the back office under support tools. You will also need to put the amount of $159.76 in the one time payment line which will bring you current through May. Fax this back to us at 972-985-6740. Billing Dept.
Customer submitted at 2007-04-25 20:13:42

I need to update my credit card info for monthly billing purposes


InquiryId :  4576  InquiryType :  Hotel  DateAndTime :  2007-04-25 20:26:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 02:34:46

Different vendors have different policy, but the general policy remains that, it\'s non refundable,non tranferable but can be changed for a fee.To know more please come to live chat and our representative will help you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 20:26:34

If you are to book a hotel or flight with World Ventures, what is the refund policy?


InquiryId :  4577  InquiryType :  Hotel  DateAndTime :  2007-04-25 20:30:55  Status :  Replied and Resolved
Customer submitted at 2007-04-25 20:30:55

What is the refund policy when booking hotels or flights with WV?


InquiryId :  4583  InquiryType :  Existing Reservation  DateAndTime :  2007-04-25 22:16:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 01:05:27

You can get to no more about this and also get training session from your .biz site, please contact the live chat at backend office to know about the upcoming events.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 22:16:08

I am a brand new member. I have no idea where to start and I have had no training. Where do I start? I live in highland, ca. Is there an upcoming meeting near me? I need a mentor or someone that can help me on the computer. Thanks for your help.


InquiryId :  4585  InquiryType :  Existing Reservation  DateAndTime :  2007-04-25 22:23:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 01:18:26

You will have to go to Client Services live chat from your back office and they will be able to assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 22:23:22

i want to change my web site to a different name but i haven;t been successful


InquiryId :  4587  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 22:34:56  Status :  Replied and Resolved
Customer submitted at 2007-04-25 22:34:56

I have not recieved my RTA card yet and I am leaving on 5/4 for a trip is there any way to rush my card I can pay for shipping?


InquiryId :  4589  InquiryType :  New Reservation  DateAndTime :  2007-04-25 23:12:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 00:57:38

You mean to say no search results are displayed when you enter the criteria?

Thank You
WorldVentures Team
Customer submitted at 2007-04-25 23:12:21

I have tried to reserve a rental car fot 26-30 in Nashville. I was on my computer at the office, with no luck got home and the same results. I can enter my lic. # and state it starts to process and then says try again. Thinking I may have been missing something I continue tring and still no car and feeling that thier must be something wrong but not with both of my computers.


InquiryId :  4590  InquiryType :  Represenative Support  DateAndTime :  2007-04-25 23:22:38  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 21:59:21

She should be able to access it now I show she passed witha a33 out of 36. It Can take up to 24 hours to process results and canges. Thank you Worldventures Team
Customer submitted at 2007-04-25 23:22:38

I just enrolled Rebecca Fountain #882715 yesterday. She took her test, twice, and I cannot get her verification letter. It isn't there like all my other enrollments. Please help ASAP. She is trying to book travel and cannot. 702-353-1490 Thurs morning if possible call me or her 702-355-0243. Thanks, Rebecca Finken


InquiryId :  4595  InquiryType :  Travel Commissions  DateAndTime :  2007-04-26 02:53:52  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:53:41

Hi,
It may take 2 to 3 weeks for the investigation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-01 02:20:21

ALOHA, THANK YOU FOR THAT QUICK RESPONSE. YOU GUYS ARE GREAT. HOW LONG DOES THE INVESTIGATION TAKE? THE BOOKINGS WAS DONE VIA MY WEBSITE BECAUSE I HAD THE CUSTOMER USE MY LAPTOP AND WE WALKED RIGHT THROUGH IT TOGETHER. JUST TO LET YOU GUYS KNOW. THANKS NESSA PILIATI
Replied By risaf risaf at 2007-04-30 02:26:27

Ok, We will investigate on this and have this fixed ASAP.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 02:06:39

YES...879550 IS MY ID# VAELUPE PILIATI..WHERE DID THAT OTHER NUMBER COME FROM? AND HOW DID THIS MIX UP HAPPEN? PLEASE FIX IT ASAP. WOW! I DONT UNDERSTAND WHY? THAT COULD BE THE REASON WHY WHEN IM IN MY BACK OFFICE IT DOESNT SHOW ONE BOOKING AT ALL WHEN THERE WERE LIKE A FEW BOOKINGS DONE VIA MY WEBSITE. TRAVELBEYOND.WORLDVENTURES.COM PLEASE RESPOND ! ASAP. MUCH MAHALO VAELUPE PILIATI
Replied By risaf risaf at 2007-04-29 20:16:32

I could see the booking listed under Affiliated under 848636 and not 879550, is this ID related to your .com site?

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 23:50:45

ID# 879550 PSWRD : savea mahalo Vaelupe Piliati
Replied By risaf risaf at 2007-04-27 02:26:31

Please give me the member ID to which the reservation should display

Thank You
WorldVentures Team
Customer submitted at 2007-04-26 21:13:27

GRP8Q8IM007R GRP2078EKE82 TRAVELBEYOND.WORLDVENTURES.COM PSWRD: savea Are we able to see retail bookings after tickets are issued or do we just get the email confirming booking. If yes why is that? mahalo, vaelupe piliati
Replied By Nick at 2007-04-26 13:17:10

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-26 02:53:52

ALOHA, WHY DONT I SEE THE BOOKINGS THAT WERE DONE ON MY WEBSITE IN BACK OFFICE? FOR EXAMPLE: Booking ID Date Booking Type Total Amount Commission Commission Status Passenger Names Fee Booking Fee Earned IT WOULD BE NICE TO SEE THE BOOKING THAT WAS BOOKED VIA MY WEBSITE. PLEASE LET ME KNOW WHAT IM NOT DOING RIGHT


InquiryId :  4597  InquiryType :  Dreamtrips  DateAndTime :  2007-04-26 06:20:42  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 20:10:41

At this time you would have to go to www.world.worldventures.com to book your airfare or if you have your own website please try it out. thanks
Customer submitted at 2007-04-26 06:20:42

Dear Sirs I am writing from Milano. I need some information, we are a 2 people coming to Miami in August and we would like to set up an itinerary trought the Caribeans, going to Bahamas or Aruba.. will will be there from Aug 5 to Aug 19 Can you help us with flights and hotels? Thanks Cristiano Tagliabue Milano


InquiryId :  4599  InquiryType :  Dreamtrips  DateAndTime :  2007-04-26 07:38:36  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 20:12:34

the 299.99 does not include airfare the website is wrong and we will fix it tomorrow. thanks for your feedback.
Customer submitted at 2007-04-26 07:38:36

new dreamtrip to Puerto Vallarta costs 599$ including air from dfw and then there is also one that says land only that says 299$ but it says in there that the land only is "Land Only-All-inclusive including airfare" "from dfw only" can you please explain this


InquiryId :  4600  InquiryType :  Represenative Billing  DateAndTime :  2007-04-26 08:08:30  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 06:06:39

According to our records your Dream Trip membership has already been cancelled. Your account is now RTA only. Billing Dept.
Customer submitted at 2007-04-26 08:08:30

I want to cancel my dream trip membership while keeping my rta membeership


InquiryId :  4601  InquiryType :  New Reservation  DateAndTime :  2007-04-26 08:13:00  Status :  Replied and Resolved
Replied By Sunny at 2007-04-26 09:14:30

Hi
You may please email the inquiry to dreamtrips@worldventures.com, and they will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-26 08:13:00

if i have a dreamtrip package and want to go on the cruise to the bahamas, does my girlfriend have to sign up for dreamtrips as well, or does she counts as my significant other and can go under my name


InquiryId :  4621  InquiryType :  Existing Reservation  DateAndTime :  2007-04-26 12:00:57  Status :  Replied and Resolved
Replied By Nick at 2007-04-26 13:13:28

Hi,
For any cancellation or changes you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-26 12:00:57

can you please cancel this reservation tracking number is grp1f5r1x289


InquiryId :  4622  InquiryType :  Existing Reservation  DateAndTime :  2007-04-26 12:24:53  Status :  Replied and Resolved
Replied By Nick at 2007-04-26 13:13:46

Hi,
For any cancellation or changes you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-26 12:24:53

can you cancel reservation number grpeq209154l due to a cc error.


InquiryId :  4623  InquiryType :  Represenative Billing  DateAndTime :  2007-04-26 12:25:47  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 06:15:16

The billing on this account has been deactivated. I am not sure if Jonathan has resolved this with you or not. I do not see any over charges. If you still need assistance with this, please ask Teresa to call us at 866-399-6247. Billing Dept.
Customer submitted at 2007-04-26 12:25:47

Hello. There is someone in my downline, Theresa Wilson, ID 865709, who has been charged over $1000.00 and her account has now gone into a negative balance due to a World Ventures charge. She had attempted to cancel months ago, but is still being charged. 1. Please immediately STOP all charges to her account (Bank Draft). 2. How do we get her money refunded? Thank you very much. Hali Gillin (839535) haligillin@aol.com


InquiryId :  4624  InquiryType :  Represenative Billing  DateAndTime :  2007-04-26 12:43:39  Status :  Replied and Resolved
Replied By Karen O at 2007-05-15 09:46:41

Per Sharilyn this matter has been resolved. If you have any further questions concerning this matter, please contact Sharilyn at 866-399-6247.
Customer submitted at 2007-04-26 12:43:39

RE: Live chat on 4-24-07 I have pasted the chat below for your perusal. It's of the UTMOST IMPORTANCE that I am on teh $10K guarantee, as I signed up for...of which I believed that it was for $99 for auto shipment. I did not PURPOSEFULLY sign up for any kind of additional shipment. I need confirmation that I am on the guarantee and that I get credit for the $112.50 charged and make it only a $99 charge. I just got an email today that my downline, Celia Romero, who signed up for the $10K guarantee and auto shipment has NOT received her shipment. But we filled out our forms exactly alike. I hope that she will not bear the same error/situation as I have. Please know that I am not mad --- just concerned. You all are doing your job well. Here was our chat: ******************************* info: Please wait for a site operator to respond. info: You are now chatting with 'Karen' Karen: Hi. Allow me to introduce myself as your Customer Service Agent. How can I help you today? Also please for verification purposes, may I have the WorldVentures ID number so I can better assist you. Dee Dee Burkhart: 841187 Karen: how may I help you? Dee Dee Burkhart: I am writing about 27960 request. Sharilyn wrote: I pulled your Magazine Order and you actually check 2 spots, the $99 per month recurring order for 25 issues per month with the $10,000 guarantee that was not billed and you requested an additional one-time magazine order of 25 issues for $112.50 that was drafted. Please call our office at 972-985-6841 and ask for me (Sharilyn)or Karen if I am not in the office and just let us know that you do want the $99 per month order as well and I will draft it. That guarantee is only available if you are an Earned Vacations subscriber and you stated that you were. Look forward to hearing from you soon so that we can straighten this out. Dee Dee Burkhart: I am writing because i was at Las Vegas event where I already am signed up for EV; and wanted the $99 guarantee. I didn't sign up for extra 25 magazines - only 25 auto ship. Help please. I DID RECEIVE 25 MAGAZINES SATURDAY. Dee Dee Burkhart: I have been charged $112.50 - should be only $99. Karen: I will give this to Sharilyn tomorrow so that she can take care of this for yo Karen: you Dee Dee Burkhart: Can I expect her to contact me by another request, or a phone call, or how will I know that I am ACTUALLY signed up for $10,000. I believe there is going to be a similar problem with my downline who was with me. Dee Dee Burkhart: We completed the guarantee at Las Vegas together and filled it out the same way. Karen: she will send you an email letting you know this has been completed Karen: I am not processing these orders, but it is likely they will be contacted as well Dee Dee Burkhart: I'm sorry - please explain your last statement. Karen: you said... believe there is going to be a similar problem with my downline who was with me. Dee Dee Burkhart: Do you mean downline will be contacted, or do they have to individually write in? Karen: believe there is going to be a similar problem with my downline who was with me. Karen: downline should be contacted Karen: as well Dee Dee Burkhart: Ok, I guess I am interpreting what you say that I need to contact my downline...Thank you. Karen: you're welcome Karen: have a good day


InquiryId :  4632  InquiryType :  Dreamtrips  DateAndTime :  2007-04-26 14:55:03  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 20:17:22

the 599 trip includes airfare and the 299 price does not include airfare. thanks again
Customer submitted at 2007-04-26 14:55:03

On the Puerta Vallarta Dreamtrip, what is the difference between the $599.99 package and the $299.00 *Land only package?


InquiryId :  4633  InquiryType :  Group Reservation  DateAndTime :  2007-04-26 15:18:15  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:52:05

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-26 15:18:15

my client willing to buy 10 adult and 3 kids ticket to Domonic repablic can't find anything on my .com date is 08/06/2007-08/14/07


InquiryId :  4638  InquiryType :  Existing Reservation  DateAndTime :  2007-04-26 15:57:49  Status :  Replied and Resolved
Replied By trevor at 2007-04-26 17:06:10

Hi
Please give the Tracking # so that we can suggest you how we can go about it.

Thankyou
Worldventures team
Customer submitted at 2007-04-26 15:57:49

Patty, I think we need to switch credit cards for booking my trip. Can I call you with the information? Chuck


InquiryId :  4640  InquiryType :  Represenative Support  DateAndTime :  2007-04-26 16:07:12  Status :  Replied and Unresolved
Replied By Brandon M at 2007-05-04 22:09:02

May I have your ID number to better assit you Thank You World Ventures Team
Customer submitted at 2007-04-26 16:07:12

I have taken the RTA exam twice and passed, but my dashboard says that there is no record. How do i get it to acknowledge that i took it.


InquiryId :  4642  InquiryType :  Existing Reservation  DateAndTime :  2007-04-26 16:13:15  Status :  Replied and Resolved
Replied By trevor at 2007-04-26 17:12:45

Hi
Please email us the Tracking #, so that we can email you a copy of the itinerary.

Thankyou
Worldventures team
Customer submitted at 2007-04-26 16:13:15

I was never emailed a copy of my itinary for hte flight that i booked How can I get a copy of the complete itinary with out waiting for the mailed copy to come


InquiryId :  4644  InquiryType :  Represenative Billing  DateAndTime :  2007-04-26 16:21:54  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 06:40:10

Your account was closed on 5-1 per your request. Your last payment was on 3-28-07. Billing Dept.
Customer submitted at 2007-04-26 16:21:54

My name is Lana Dyer and I have been trying to reach you to cancel my World Ventures membership. I do not want to be billed for the 04/28/07 autoship. My ID # is 845385. Let me know where to fax a request. My e-mail address is lana.dyer@comcast.net.


InquiryId :  4647  InquiryType :  Existing Reservation  DateAndTime :  2007-04-26 16:47:28  Status :  Replied and Resolved
Replied By trevor at 2007-04-26 17:29:31

Hi
Please email us the Tracking # so that we can re-send the confirmation email.

Thankyou
Worldventures team
Customer submitted at 2007-04-26 16:47:28

I have not received a confirmation email. I booked a flight on 4/23 from San Diego to Buffalo New York. Leaving on May 1, 2007 a 8:45 and returning May 13, 2007 at 5:10 The name is Michael Robert Madia II. Can you please look into this for me... it was booked on dave57.worldventures.com because I dis not have my sight up yetThanks


InquiryId :  4649  InquiryType :  Represenative Support  DateAndTime :  2007-04-26 17:30:55  Status :  Replied and Unresolved
Replied By Brandon M at 2007-05-04 22:18:19

Sir what seems to be the exact problem with your site?
Customer submitted at 2007-04-26 17:30:55

I would like to speak with someone about my site, I cant find a number any longer?/


InquiryId :  4654  InquiryType :  Represenative Support  DateAndTime :  2007-04-26 19:55:05  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 22:31:10

I show that your card was shipped on 4-23-2007 and should have recived it in 7-10 days. Please advise If you have not. Thank you Rep Support
Customer submitted at 2007-04-26 19:55:05

I received an email 10 business days ago 4/12, that said I should be receiving my RTA card within 7-10 business days. Can you update me with the status? Thx, Dave


InquiryId :  4655  InquiryType :  New Reservation  DateAndTime :  2007-04-26 20:08:07  Status :  Replied and Resolved
Replied By Geetha at 2007-04-27 00:19:21

Hi,
There is no option to book hotel and car as a package. You would have to book the hotel, add it to your shopping cart and then book the car.
Thank you,
WorldVentures Team.
Customer submitted at 2007-04-26 20:08:07

How do I book hotel and car only from this site. i don't see that as an option.


InquiryId :  4656  InquiryType :  Hotel  DateAndTime :  2007-04-26 20:18:24  Status :  Replied and Resolved
Replied By Geetha at 2007-04-27 00:12:20

Hi,
The site displays the price for only one room for the number of nights chosen. You will have to give two different searches for the price for two rooms.
Thank you,
WorldVentures team.
Customer submitted at 2007-04-26 20:18:24

I want to confirm that the price quoted for $612.06 is for 2 rooms with double beds at the Crowne Plaza San Francisco/Union Square for 3 nights for the dates 6/7/07 leaving 6/10/07?


InquiryId :  4657  InquiryType :  Represenative Billing  DateAndTime :  2007-04-26 20:19:07  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 06:42:45

You will need to complete a payment authorization form with your new payment information. You will also need to list the amount of $199.70 in the one time payment line. this is the past due payments of Jan.-May. You can find this form in the back office under support tools. If you need to speak to us our phone number is 972-985-6841. Billing Dept.
Customer submitted at 2007-04-26 20:19:07

I need to update my credit card info to reactivate my account. I didn't see a phone # to call.


InquiryId :  4658  InquiryType :  Represenative Billing  DateAndTime :  2007-04-26 20:23:33  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 06:44:09

The 29.99 for the BTA is in addition to 19.99 for the RTA. These will be deducted in 2 seperate payments. Billing Dept.
Customer submitted at 2007-04-26 20:23:33

I'm paying 19.95 a month for RTA if I continue with training to get my BTA which is 350 & 29.00 . The 29.00 recurring fee. Is this added to my 19.95 or is the total 29.00 a month for RTA/BTA


InquiryId :  4660  InquiryType :  Represenative Support  DateAndTime :  2007-04-26 20:31:26  Status :  Replied and Resolved
Replied By Sunny at 2007-04-27 14:19:32

Hi
You can log into your .biz site and sign up the rep.

Thank You
WorldVentures Team
Customer submitted at 2007-04-26 20:31:26

How do I sign up my first rep?


InquiryId :  4661  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-26 20:52:17  Status :  Replied and Resolved
Replied By Geetha at 2007-04-27 00:06:24

Hi, ,br> $10 is the booking fee charged from the passenger for every reservation.
Thank you
WorldVentures Team.
Customer submitted at 2007-04-26 20:52:17

please tell me about the $10 fare that is charged to book on my website


InquiryId :  4662  InquiryType :  Represenative Support  DateAndTime :  2007-04-26 21:22:22  Status :  Replied and Resolved
Customer submitted at 2007-04-26 21:22:22

My ID# IS 846385. It expired in 2/07. I would like to reinstate it for the year 07/08. What must I do to achieve this new card?


InquiryId :  4664  InquiryType :  Existing Reservation  DateAndTime :  2007-04-26 22:20:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-26 22:26:28

Do you get any error message?

Thank You
WorldVentures Team
Customer submitted at 2007-04-26 22:20:08

I am unable to access "dreamtrips" I have been trying to get in for more than an hour.


InquiryId :  4667  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 00:01:34  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-08 20:04:38

Good Evening, Your ID number is 857414. Please contact customer service and we can reset your password with your permission. We can also help you lok at your account and check on your commission issue. Thank You
Customer submitted at 2007-04-27 00:01:34

I'm a member however I haven't logged into my account in months and misplaced my user ID and password. Also i haven't received a commision check for a while and would like to check into that also.


InquiryId :  4668  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 05:33:28  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 22:26:10

To cancel you must submit a signed letter stating you wish to cancel please include a signature and your Id number and fax it to 985-972-6842 Thank your Worldventures Team
Customer submitted at 2007-04-27 05:33:28

Dear Sir: I am currently a representative. I have not used the service and would like to cancel. What do I have to do to officially cancel. Thanks Moshe Kessler


InquiryId :  4669  InquiryType :  Existing Reservation  DateAndTime :  2007-04-27 06:40:20  Status :  Replied and Resolved
Replied By Sunny at 2007-04-27 11:46:52

Hi
For making any changes or cancellation, you have to come back to live chat as soon as possible and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 06:40:20

My friend and I just booked a hotel room for Daytona Beach from may 1 - may 6 at the Plaza Resort and Spa, our number was grpsr80a2029, and our confirmation number is rj5l83. Yesterday my son jumped from a 3rd floor window and is in the emergency room. we don't know what is going to happen next. I am wondering what my options are. I would hate to lose all of my money if I am unable to go. Also, if the room is in my name, can my friend still go and take someone else with her? Please direct all information to my friend, Kathy Karlander, she is also on the reservation and is an RTA with your group. I will not be at my computer very often, as I will most likely be at the hospital with my son.


InquiryId :  4671  InquiryType :  Existing Reservation  DateAndTime :  2007-04-27 06:51:31  Status :  Replied and Resolved
Replied By Sunny at 2007-04-27 10:48:49

Hi
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 06:51:31

I am writing on behalf of one of my customers. My userid is not accessible now so I am unable to login. I am extremely disappointed in her purchase because her price changed from what she origally purchased. PLEASE GET BACK TO ME AS SOON AS POSSIBLE!!!


InquiryId :  4673  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 07:07:46  Status :  Replied and Resolved
Replied By Veronica H at 2007-05-12 08:34:44

Hello: I went into Joey Bilbrey and I would need to know the SSN# to see if it\'s correct or not. Thanks, CSR Dept.
Customer submitted at 2007-04-27 07:07:46

I enrolled Joey Bilbrey id#881723. I submitted his SS# wrong on the enrollment, I faxed in a correction request written and signed by Joey with the correct SS# to be updated on his profile. This was on 4/14/07. Can you please let me know when this will be corrected? Joey checked yesterday and it is still wrong in his profile. Thanks Amy Reyes id #879667


InquiryId :  4674  InquiryType :  Existing Reservation  DateAndTime :  2007-04-27 07:09:10  Status :  Replied and Resolved
Replied By Sunny at 2007-04-27 10:17:14

Hi
Please come back to live chat and our agent will assist you with respect to query regarding cruises.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 07:09:10

I am a rep and have a potential memeber on the other line. She was going to call AAA or a local travel agent to book a cruise for her son and his friends on break from college. I have a few questions.


InquiryId :  4677  InquiryType :  New Reservation  DateAndTime :  2007-04-27 07:19:09  Status :  Replied and Resolved
Replied By Sunny at 2007-04-27 11:26:19

Hi
The cruise liners does not allow a person aged below 21 years to travel unaccompanied. He can only travel if there is somebody aged above 21 year is accompanying him.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 10:29:51

Wrong answer ... I was looking for a person that knows details about the ships and regulations. I will try a AAA attendent to help identify the best cruise for four 20-year-old boys ... regulations on minors? sports themes? fun crowds?
Replied By Sunny at 2007-04-27 10:03:39

Hi
Please make a search on the website and submit the booking request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 07:19:09

Caribbean cruise for four 20 year olds


InquiryId :  4679  InquiryType :  Dreamtrips  DateAndTime :  2007-04-27 07:54:21  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 20:27:13

at this time its going to be to late due to the fact the ship is completely sold out. thanks
Customer submitted at 2007-04-27 07:54:21

I have a reservation for the alaskan cruise for my daughter and myself and a friend of hers. On my reservation information we are all assigned one stateroom. I would like to find out how I may be assigned to a separate stateroom with another person.


InquiryId :  4680  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 08:05:06  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 22:27:19

To cancel your dreamtrips you must submit a signed letter stating you wish to cancel please include a signature and your Id number and fax it to 985-972-6842 Thank your Worldventures Team
Customer submitted at 2007-04-27 08:05:06

How do I drop my Dreamtrips Membership?


InquiryId :  4683  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 09:24:56  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 09:46:49

Good Afternoon, I see an order that was placed on 4/25 for 25 magazines. If that is not the order that you are referriing to, then you can go ahead and order again. Thank You
Customer submitted at 2007-04-27 09:24:56

I placed an order for the Your Business At Home, and I get a error message at the end of the process. I says something about child request. Now what?


InquiryId :  4686  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 09:42:46  Status :  Replied and Unresolved
Replied By Sunny at 2007-04-27 13:12:30

Hi
Please provide me the Member ID so that I can assist you with this query.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 09:42:46

I am unable to sign into the .com website to edit my logo or contact info there. It does not accept my user id and password


InquiryId :  4687  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 10:03:21  Status :  Replied and Resolved
Replied By Sunny at 2007-04-27 13:00:58

Hi
The card usually gets sent within 10 days after taking the test. If it has been more than 10 days, then give us your member ID.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 10:03:21

@nd request. Still wanting to know when we will get our RTA card. Took test and passed, uploaded picture and already bought airfare for our daughter. Thanks, Lynn


InquiryId :  4688  InquiryType :  Flight  DateAndTime :  2007-04-27 10:41:54  Status :  Replied and Resolved
Replied By Sunny at 2007-04-27 11:17:02

Hi
The fares mentioned are already discounted ones and no additional discounts are provided on the ones mentioned. Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 10:41:54

how get a old ladie discount in a airplane ticket? do you know how much is? thanks


InquiryId :  4691  InquiryType :  Dreamtrips  DateAndTime :  2007-04-27 10:57:45  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 20:39:36

already replied to this one. thanks
Customer submitted at 2007-04-27 10:57:45

trip to Paris with a visi to the Louvre


InquiryId :  4692  InquiryType :  Dreamtrips  DateAndTime :  2007-04-27 11:04:32  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 20:41:05

land only means that you don\'t get airfare but you do get everything else thats the difference. thanks
Customer submitted at 2007-04-27 11:04:32

In the Puerto Vallarta dreamtrips, what does LAND ONLY mean? I don't know what the difference between the two.


InquiryId :  4693  InquiryType :  Flight  DateAndTime :  2007-04-27 11:42:41  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 16:01:06

Hi,
Please E-mail at travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 11:42:41

I have been trying since last night to book a multi flight movement but is unable to complete because validating is still in process? are you able to book 1 pax depart may three, 07 after 3pm from msp arriving in mem then depart may five, to san francisco depart mid morning and that would complete movement. Can you place this in my cart, customer is in msp and will log on to purchase. His name is Leo Bogee ty


InquiryId :  4694  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 12:39:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-29 20:38:24

Please provide me the subdomain name and login/password information to check your problem.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 12:39:15

See following discussion with live chat - Lauren: how may i help you Andrea Henriksen: I can't access the virtual training for PowerSearch 101. I have updated my cookie blocks. Lauren: one moment please Lauren: GO TO THE BACK OFFICE, AND CLICK ON POWERSEARCH 101, PLEASE USE YOUR URL AND PASSWORD. Andrea Henriksen: do you mean the id number I sign in with and the password that goes with it? Lauren: yes Andrea Henriksen: I have done that several times and I get the following message Remoting Error, error executing database query there is a tab within the msg called proceed. Lauren: go to .com site in the back office in top cornerclick on customer support summit an inquiry


InquiryId :  4695  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-04-27 12:45:10  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 16:21:56

Hi,
Powersearch toolbar is not compatible with Mac system.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 12:45:10

I just bought a new mac and I am not able to download the powersearch toolbar! When will it be available for macs or is there a way I can download the powerseach toolbar?


InquiryId :  4696  InquiryType :  Group Reservation  DateAndTime :  2007-04-27 12:46:27  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:55:00

Hi,
That is not possible. The credit card which you will submit for purchasing the ticket will be charged.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 12:46:27

I had someone just try to book his airline tickets (30-32) of them to munich germany for a college soccer team. He was having trouble getting them booked (we believe because he wasn't checking all of the boxes before the continue button). Because of college sports rules, he was only wanting to reserve the tickets with his personal credit card. Ultimately the college will have to pay for them to avoid any problems with college rules and regulations. Is that possible to have him use his card and then (and when would the total amount be due?) give him credit so the college can pay for the tickets?


InquiryId :  4702  InquiryType :  New Reservation  DateAndTime :  2007-04-27 13:32:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-01 23:40:01

Which one are you looking for \"TownePlace Suites By Marriott Miami Lakes\" or \"Towneplace Suites Miami Arpt West\" , I could see Towneplace Suites Miami Arpt West is available and we will make sure to add the Miami lakes hotel ASAP.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 08:19:17

The hotel is: Towneplace suites marriot, in miami, for one person. may 11 to may 13.
Replied By risaf risaf at 2007-04-29 20:40:05

Please give me the hotel name and details so that I can check if the vedor is offering the same and if yes then we will have it included in our database.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 08:47:27

I looking the trip by powersearch toolbar, but don;t give me, what i looking for, they give me other hotels, and the hotel what i want is no in the list, is why i ask you. Thanks maria
Replied By Nick at 2007-04-28 15:47:13

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 13:32:48

I NEED A PRICE FOR A TRIP QUITO (UIO) TO MIAMI (miA) MAY 11 TO MAY 13 IN TOWNEPLACE SUITES MARRIOT WITH CAR: SUV TRAIL BLAZER THE AIRTICKET IN THE MORNING PLEASE, THANKS MARIA IS NO FOR A MEMBER, is one person


InquiryId :  4705  InquiryType :  New Reservation  DateAndTime :  2007-04-27 14:11:46  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:47:49

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 14:11:46

I have been trying to book my clients movements: may 03 2007 after 5pm depart msp arriving city is mem depart mem may 05 after 11 am arriving city is sfo final destination. I need to book this movement and customer is standing by and he will log on and go to shop cart to complete transaction by making full purchase payment. He will also NOT book direct but he will book through WorldVentures. Thank you for your help. aloha


InquiryId :  4706  InquiryType :  Existing Reservation  DateAndTime :  2007-04-27 14:18:57  Status :  Replied and Resolved
Replied By Sunny at 2007-04-28 08:49:11

Hi
Please provide the tracking number to check with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 14:18:57

I never got my flight itenerary. How do I get it?


InquiryId :  4708  InquiryType :  New Reservation  DateAndTime :  2007-04-27 14:32:25  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:48:12

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 14:32:25

Client is abroad and waiting to log into my site, and on to shopping cart to complete purchase with his credit card. 5/03/07 depart msp after 4:49 pm arrive mem 5/05/07 depart mem by 12 noon arrive sfo and is final destin- ation.


InquiryId :  4709  InquiryType :  Flight  DateAndTime :  2007-04-27 15:17:01  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 11:23:05

Hi,
The fare is based on the information you are entering. The fare displayed in the CC page is the total fare for the number of passengers you will enter.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 15:17:01

I have a couple of questions on booking flights and hotel packages. Why are the prices different for each search ? Is the price I am getting per person or is it based off of the information I am submitting ? Its kind of confusing, and I need to know before i tell my friends to book their flights on my website Thks


InquiryId :  4715  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 15:40:02  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 22:43:38

To cancel you must submit a signed letter stating you wish to cancel please include a signature and your Id number and fax it to 985-972-6842 Thank your Worldventures Team
Customer submitted at 2007-04-27 15:40:02

How do I deactive my membership? Is there a form or something?


InquiryId :  4718  InquiryType :  Existing Reservation  DateAndTime :  2007-04-27 15:44:48  Status :  Replied and Resolved
Replied By Sunny at 2007-04-28 08:51:45

Hi
Can you be please be more clear about the inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 15:44:48

Club med santa lucia


InquiryId :  4719  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 15:57:32  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 09:51:11

Good Afternoon, we have answered this request in your other tickets. Thank You
Customer submitted at 2007-04-27 15:57:32

Hi, My name is Chris Dyball and I purchased numerous products and subscriptions at the NJ advanced training. I did not receive a receipt or confirmation on anything I purchased. I purchased several magazine subscriptions along with arizona and other seminars. Please email me an invoice. Also, when can I expect the magazines to arrive?


InquiryId :  4720  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 16:14:32  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 23:00:43

I show taht your photo was accepted. As well I show that your RTA card was sent out on 5-4-2007
Customer submitted at 2007-04-27 16:14:32

HI Can you tell me if you all received my photo for my travel site? Thank you, Natasia Kissinger 881938


InquiryId :  4722  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 16:24:03  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 08:28:37

For ID 882129 your intire website address is http://JohnMartinez.worldventures.biz Your name and Id number are at the top of this page.
Customer submitted at 2007-04-27 16:24:03

hello, when people go to my johnmartinez.worldventures.biz website my member id # and name are not shown at the top, it says "NPWSP Member ID: -1 " and when someone tries to click on step 4 get started to sign up for a program under me on the 2nd page of new member enrollment at the bottom under sponsor and placement details is says "you were referred by UNKNOWN"..please advise, thanks!


InquiryId :  4723  InquiryType :  Existing Reservation  DateAndTime :  2007-04-27 16:41:39  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:34:34

Hi,
You will need to go to Client Services live chat from your back office and they will be able to assist you with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 16:41:39

I joined World Ventures last week at Marco Kovlaski conference in LA. Iwatched the CD. How do I get a setup.Thank you. Jocelyn. Email: jagreenidge@rcn.com Please respond about the training sessions.


InquiryId :  4727  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 17:27:00  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 23:09:51

I show that your photo has been accepted but you have not taken your RTA exam. Please compleate this exam to recive your card. Thank you Worldventures Team
Customer submitted at 2007-04-27 17:27:00

I am still waiting for my ID card and also my photo hasn't been uploaded to my website. Can you please let me know how long it will be, it's been 3 weeks already. Thank you, Keith Baker


InquiryId :  4732  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 17:45:46  Status :  Replied and Resolved
Customer submitted at 2007-04-27 17:45:46

I would like to know why I am a blue in my binary tree when I was always a green. Thanks, Arlene


InquiryId :  4733  InquiryType :  Group Reservation  DateAndTime :  2007-04-27 17:46:15  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:57:33

Hi,
All group requests are handles by a separate dept, First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 17:46:15

I have 10 friends that want to go on cruise Oct 5-6-7- returning on the 8th from Long Beach/LAX to Mexico, (ensenada) they have been quoted a price from someone else for $395.00 per person, can we do it any cheaper with World Ventures .............


InquiryId :  4736  InquiryType :  Existing Reservation  DateAndTime :  2007-04-27 18:03:53  Status :  Replied and Resolved
Replied By Sunny at 2007-04-28 08:41:03

Hi
you have to come back to live chat and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 18:03:53

My booking number is HDHM2J. This is for a cruise on the Golden Princess departing Seattle on 08-18-07. Is there room for two more to travel with us?


InquiryId :  4737  InquiryType :  Dreamtrips  DateAndTime :  2007-04-27 18:05:07  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 20:49:41

please email p.murphy@worldventures.com and she can put you on a waitlist. thanks again
Customer submitted at 2007-04-27 18:05:07

If there comes a opening for the cruise in Aug. 12th thru 18th is there a way to be informed? I am wanting to take my daughter on this cruise for her 5th birthday. And if there is can I also find out how much it would be for my wife, daughter,and I to go. Thank you David Fink


InquiryId :  4739  InquiryType :  Represenative Billing  DateAndTime :  2007-04-27 18:37:43  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 07:11:44

This issue has been resolved.
Customer submitted at 2007-04-27 18:37:43

I was informed that my billing was trying to bill against my 'expired' credit card. I have updated the card in the billing manager section. Please catch me up on my billing. thanks!


InquiryId :  4741  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 19:46:55  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 23:05:12

The reason you have not recived you magazines is that your Credit cardwas Declined. At this time Please reorder from Purchase Products in your back office. Thank you World Ventures Team
Customer submitted at 2007-04-27 19:46:55

I ordered 100 copies of the magazine at the Las Vegas event. I have not received these. How will I know when they have been sent? I will need to track the delivery as we have had packages stolen form our porch in the past. Thank you, Carrie Poindexter


InquiryId :  4747  InquiryType :  Represenative Support  DateAndTime :  2007-04-27 21:13:35  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 23:23:43

I show your photo was accepted and your RTA card was sent out on 5-4-2007 Thank You Rep Support
Customer submitted at 2007-04-27 21:13:35

I uploaded my rta photo a while ago and it still is not showing up. did i do something wrong? joseph woolstenhulem jokim, inc 8013617125 jowoolstenhulme@4firstline.com


InquiryId :  4750  InquiryType :  New Reservation  DateAndTime :  2007-04-27 22:13:05  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:50:22

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request. You have to submit 2 seperate reservation request. One for Air+Hotel and another for only Car reservation. You won\'t be able to submit Air+Hotel+Car together.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 22:13:05

Minneapolis to Salt Lake City air-hotel and car April 30th am depart and return May 4th am Park City Peaks-hotel Fullsize car trying to package a deal


InquiryId :  4752  InquiryType :  Existing Reservation  DateAndTime :  2007-04-27 22:33:55  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:38:31

Hi,
Please provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-27 22:33:55

hOW COME i CAN'T LOG IN TO MY WEBSITE? I entered the right login & password .


InquiryId :  4753  InquiryType :  Existing Reservation  DateAndTime :  2007-04-27 22:55:46  Status :  Replied and Resolved
Replied By Sunny at 2007-04-28 08:55:55

Hi
You may please come to livechat and refer the tracking number# and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-27 22:55:46

Can i have the Mirage Resort Hotel & Casino confirmation number which my tracking number is 081V082DK, thanks!! If it still not confirm yet, could i cancel the reservation?


InquiryId :  4756  InquiryType :  Represenative Billing  DateAndTime :  2007-04-28 01:21:51  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 07:23:31

This check was sent to the bank account you have on file with us for direct deposit, you need to contact your bank regarding this matter. We send the funds to your account and if you did not receive it then you either entered the incorrect information and we have to wait to see if the funds are returned to us your bank has the funds. Thank you, Client Services
Customer submitted at 2007-04-28 01:21:51

3rd email request for help I have still not received my first check that was cut 4/10/07. I'm sure it must be lost in the mail. Also, I have sent two previous emails that have yet to be acknowledged regarding this matter. That is not the way to treat a new member out there trying to build your business! Please let me know what is going to be done about this problem. Thank you.


InquiryId :  4757  InquiryType :  Represenative Support  DateAndTime :  2007-04-28 02:42:08  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 23:14:31

The RTA exam gets you your RTA card Worldventuresset up this measure so taht they would not just be a card mill. As well as a RTA you work under World Ventures IATA number and you can print out a copy of your agent verification lette which is found in your back office under Travel Training Thank You Worldventures Team
Customer submitted at 2007-04-28 02:42:08

i just past my rta test but i am confused on if the creditials that i get for that level include the itan idetification or is there more requirments like a commission level that needs to be meet? Sam Croce


InquiryId :  4759  InquiryType :  Existing Reservation  DateAndTime :  2007-04-28 06:08:08  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:39:21

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 06:08:08

I forgot my login and password and I can't find my itinerary.


InquiryId :  4760  InquiryType :  Represenative Support  DateAndTime :  2007-04-28 07:34:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-29 22:37:09

You can ask your friend send you the link to enroll you as a member or you can our Marketing department at 1-972-985-6841.

Thank You
WorldVentures Team
Customer submitted at 2007-04-28 07:34:42

I would like to become a member of the RTA. My friend, who is a member, referred me. Please email me with the directions on how I can join. Thanks. N.T.Trina Nguyen


InquiryId :  4768  InquiryType :  Represenative Support  DateAndTime :  2007-04-28 09:33:52  Status :  Replied and Resolved
Replied By Sunny at 2007-05-03 08:41:56

Hi
To cancel your membership you must submit a signed letter stating you wish to cancel.Please include your name and member id# and fax it to 972-985-6740.

Thank You
WorldVentures Team
Customer submitted at 2007-04-28 09:33:52

I am needing to cancel my membership could you help me with this


InquiryId :  4773  InquiryType :  Represenative Billing  DateAndTime :  2007-04-28 10:40:09  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 07:37:21

I have deactivated your account so that you are not charged but, to cancel your account you need to fax us a cancellation letter with your signature and member ID number requestiong a refund for April to us at 972 985 6842. If there is anything else we can assist you with please conatct us through live chat or another inquiry. Thank you, Client Services
Customer submitted at 2007-04-28 10:40:09

.please take me off of world ventures. Do not bill another $40.00 to my credit card! This is my 2nd request. Emily Norris


InquiryId :  4774  InquiryType :  Group Reservation  DateAndTime :  2007-04-28 10:41:09  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:59:27

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 10:41:09

16 Adults flying to Tegucigalpa Honduras 8/6/07 return 8/20/07 would prefer to fly out of Buffalo, Rochester or Syracuse. Can fly out of JFK and hire a bus/ mini van from Avon NY. This is a Church group doing missionary work in Honduras. The group is looking to book asap. Thanks Jason Nicholas


InquiryId :  4776  InquiryType :  Represenative Billing  DateAndTime :  2007-04-28 11:05:23  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 07:38:50

I have deactivated your account so that you are not charged but, to cancel your account you need to fax us a cancellation letter with your signature and member ID number requestiong a refund for April to us at 972 985 6842. If there is anything else we can assist you with please conatct us through live chat or another inquiry. Thank you, Client Services
Customer submitted at 2007-04-28 11:05:23

I need to cancel this worls ventures travel agent program. my name is Paul Shakuri id # 872476 ph: 623-606-4459


InquiryId :  4779  InquiryType :  Represenative Billing  DateAndTime :  2007-04-28 11:18:48  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 07:39:59

Your account has been cancelled per your written request.
Customer submitted at 2007-04-28 11:18:48

I want to cancel my membership with World Ventures inmediatly. My id: 853550 Pass : chichino


InquiryId :  4782  InquiryType :  Flight  DateAndTime :  2007-04-28 12:24:45  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 16:01:49

Hi,
What is the city code you are entering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 12:24:45

I have chosen flight from the toolbar, and filled out all the information, but I entered "jamaica" for the city and it doesn't recognize it. Help


InquiryId :  4787  InquiryType :  Travel Commissions  DateAndTime :  2007-04-28 12:46:12  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 16:17:16

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 12:46:12

I did recieve the check for 83.72 , I did not recieve the check for the commission of Kelly Glenn and Family. The check came from the same company same stay as mine


InquiryId :  4789  InquiryType :  Represenative Support  DateAndTime :  2007-04-28 13:05:57  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-04 23:34:11

I show that you passe your test witha 29 out of a 36 Thank you World Ventures Team
Customer submitted at 2007-04-28 13:05:57

my RTA test is not functioning correctly when I go in to take the test it only allows me to input my information and then the page does not move on to anything--there are no next buttons or submitt or anything. Am I doing something wrong? Also on my .biz page my site reads -1 as my member id. Now I was emailed a member id that was not -1 so I am wondering why this is showing up? Thank you for your help, Alison


InquiryId :  4790  InquiryType :  Flight  DateAndTime :  2007-04-28 13:07:44  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 16:02:58

Hi,
Can you be more clear on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 13:07:44

hi jim, this is with the dash let me know ifd you get this Joe


InquiryId :  4791  InquiryType :  Flight  DateAndTime :  2007-04-28 13:09:37  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 16:02:49

Hi,
Can you be more clear on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 13:09:37

Jim this is without the dash let me know if you get this


InquiryId :  4792  InquiryType :  Represenative Support  DateAndTime :  2007-04-28 13:11:06  Status :  Replied and Resolved
Customer submitted at 2007-04-28 13:11:06

Jim for marketing your world ventures business -this is without the dash let me know if you get this


InquiryId :  4793  InquiryType :  Represenative Support  DateAndTime :  2007-04-28 13:14:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-29 22:39:22

You will have to go to Client Services live chat from your back office and they will be able to assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-28 13:14:28

Jim for marketing your world ventures business -this is with the dash let me know if you get this If you are not Jim, but you get this, please contact me so I can set up my reps business stationary correctly


InquiryId :  4794  InquiryType :  Represenative Support  DateAndTime :  2007-04-28 13:22:01  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 10:02:25

Good Afternoon, His name and ID number appear on his site. I have reset his password to 12345. Thank You
Customer submitted at 2007-04-28 13:22:01

I have a rep that was enrolled on April 8, 2007; Michael Orci his ID# is 881156. His website displays -1 and he is unable to access his back office. I was told that I would be e-mailed a new password, however I have not received it yet. Can someone assist me in accessing his backoffice? Thanks


InquiryId :  4797  InquiryType :  Represenative Support  DateAndTime :  2007-04-28 13:50:02  Status :  Replied and Resolved
Replied By Veronica H at 2007-05-12 10:44:21

Hello: I have update your expiration date on your Amex Card. Thanks, CSR Dept.
Customer submitted at 2007-04-28 13:50:02

I recvd an e-mail saying my credit card has expired. This is the normal cycle expiration. It is the same credit card and number, just another expiration date of 03/2011. Please update. Also my personal greeting on my web-page has been removed for some reason. Please correct this also. Call with any questions, thanks, Bruce


InquiryId :  4800  InquiryType :  Represenative Support  DateAndTime :  2007-04-28 14:14:10  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-05 00:03:21

To get a new card you must submit a payment authorization form in the amount of ten dollars. Please fax this to 972-985-6842. Thank you World Ventures Team
Customer submitted at 2007-04-28 14:14:10

I uploaded my new photo in February and still have not recieved my new RTA card. My old card expired in January of this year. Please send my new card or email me to let me know what I need to do.


InquiryId :  4801  InquiryType :  Existing Reservation  DateAndTime :  2007-04-28 14:20:23  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:42:56

Hi,
Please come to www.worldventures.com/wvindex.html and click on LiveChat.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 14:20:23

call me at 972-984-8339. On-line talk with live chat assistance is not working. will need to speak with an agent. I have book a trip to DisneyWorld and need to pay for food package and hopper pass with Disney and must be done within 48 hours of arrival. I arrive Wednesday.. Thanks


InquiryId :  4802  InquiryType :  New Reservation  DateAndTime :  2007-04-28 14:45:13  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 15:51:17

Hi,
All group requests are handles by a separate dept, First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 14:45:13

I have someone who wants to book a package deal flights from LAX for a cruise to Alaska for approximately 10 to 12 people in September. They are very frustrated and are ready to give their business to Costco instead of worldventures because they can't talk to someone in person to pin down the details of the trip. Is there a person that this contact can speak to directly on the phone to answer her questions so she can book this group trip (flights and cruises)?


InquiryId :  4803  InquiryType :  Flight  DateAndTime :  2007-04-28 14:48:43  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 16:04:41

Hi, Please enter code as Great Falls (GTF).

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 14:48:43

i am trying to find the airport code for great falls, montana


InquiryId :  4808  InquiryType :  Represenative Billing  DateAndTime :  2007-04-28 17:37:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-29 22:43:11

You will have to go to Client Services live chat from your back office and they will be able to assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-28 17:37:17

how do i change my automatic billing?


InquiryId :  4809  InquiryType :  Dreamtrips  DateAndTime :  2007-04-28 18:01:18  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 21:06:58

you will have to book your own airfare into fort lauderdale you can book it on your powersearch website or go to www.world.worldventures.com thanks
Customer submitted at 2007-04-28 18:01:18

How do you make travel arrangements to connect with your Dream Trip Cruise. I see nothing to help me get to the Cruise. In particular, the Royal Caribbean cruise to the Bahamas on Sept 17th.


InquiryId :  4810  InquiryType :  Flight  DateAndTime :  2007-04-28 18:46:12  Status :  Replied and Resolved
Replied By Nick at 2007-04-30 06:55:58

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 18:46:12

I live in Hawaii, my daughter lives in Fresno Calif. We want to take a 7- 8 day boat cruise to Alaska. We want to leave from Seattle because she does not have a passport to leave from Vancouver. My daughter will need air fair from Fresno to Seattle and I will need air fair from Honolulu to Seattle. I am looking for the least expensive fair on the boat cruise and the air fares. We can not leave until after June 17, 2007 My daughters son graduates from High School on June 16, 2007. I would love to have a $549 fair. I am 64 and my daughter is 43. We are both teachers. Thank you for your help. Martha Grisell


InquiryId :  4813  InquiryType :  New Reservation  DateAndTime :  2007-04-28 19:27:02  Status :  Replied and Resolved
Replied By Nick at 2007-04-28 19:35:05

Hi,
Please come to www.worldventures.com/wvindex.html and click on LiveChat.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-28 19:27:02

I am trying to book a flight and the fare went up... I need to get this booked. My tracking # is: GRPEH289129K I'm not sure how to get on live chat... Please help.


InquiryId :  4815  InquiryType :  Flight  DateAndTime :  2007-04-28 20:02:52  Status :  Replied and Resolved
Replied By Sunny at 2007-04-29 07:47:23

Hi
The reservation is confirmed (Confirmation Number : YBI58T) and the confirmation was sent to your emailid : globalsky@sbcglobal.net.

Thank You
WorldVentures Team
Customer submitted at 2007-04-28 20:02:52

I have not received anything about Tracking number GRPZ039Q26B8 Do you have any update?


InquiryId :  4816  InquiryType :  Existing Reservation  DateAndTime :  2007-04-28 20:27:35  Status :  Replied and Resolved
Replied By Sunny at 2007-04-29 07:44:58

Hi
For making any changes or cancellation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-28 20:27:35

Can I Cancel a reservation?


InquiryId :  4819  InquiryType :  Represenative Billing  DateAndTime :  2007-04-29 02:52:24  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 08:03:41

Your recurring oder has gone through succesfully on 4/29/2007 Your account is active and going through each month. Thank you, Client Services.
Customer submitted at 2007-04-29 02:52:24

I've been receiving email saying my recurring (autoship) order failed to generate for the following reason: --Unable to calculate shipping because zone/schedule (rates) are not set up for the shipping destination! Contact customer service! This order will be attempted 2 more times. Please correct this problem or call customer service for assistance. PLEASE ADVISE ME ON WHAT TO DO. Thanks, Lisa


InquiryId :  4824  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 07:12:29  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 10:09:43

Good Afternoon, I see Sandra in our system Her ID number is 882480. Please contact us if there are issues that are still existing. Thank You
Customer submitted at 2007-04-29 07:12:29

Hi, I was wondering why one of my personals is having problems signing a new representative. The credit card used was charged and she got an email confirmation, but she does not appear on the tree. Now, I can't add a new personal because she is not on the spot that I need her to be. The enroller is Julio Richiez, ID 877006-1, and the new rep that does not appear is Sandra Richiez. Could you please take a look at this problem and get back at me as soon as possible, so I could add my new rep. Thank you, Older Vera (873900)


InquiryId :  4826  InquiryType :  Group Reservation  DateAndTime :  2007-04-29 08:11:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 21:22:16

you need to fill out the group booking request form out on your website. thanks
Customer submitted at 2007-04-29 08:11:27

I am a WV Rep and have been asked to provide the following to a client of mine. I need pricing for a limo/Bus service for the following: Thursday 6/14/07 from Clermont Florida to Miami Florida, then on Monday 6/18/07 a return trip from Miami to Clermont. Please quote for 5, 10, 15, 20, and 25 people. Any help would be appreciated. WV ID = 841396


InquiryId :  4827  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 08:43:41  Status :  Replied and Resolved
Replied By Karlen W at 2007-05-05 17:02:45

I show your RTA Card was shipped out 04-23-2007. If don\'t recieve shortly contact us 972-985-6841
Customer submitted at 2007-04-29 08:43:41

When I logged onto my website this morning another members name and I.D. number came up. When will this be fixed?, Also I still have not received my RTA card. I have received to e-mails letting me know that my photo was accepted, but still no photo. I believe I have been waiting now for 3 weeks.


InquiryId :  4828  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 08:57:18  Status :  Replied and Unresolved
Replied By Lauren L at 2007-05-05 17:14:30

Sir Which site are you reffering to? So we may better assit you. Thank you World Ventures Team
Customer submitted at 2007-04-29 08:57:18

I am unable to log in. I know other have book with me.


InquiryId :  4836  InquiryType :  Existing Reservation  DateAndTime :  2007-04-29 12:05:26  Status :  Replied and Resolved
Replied By Nick at 2007-04-30 10:59:53

Hi,
According to our record, Your card will be charged for $1096.48(Ticket price) + $10.00(Our service fee).

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 09:11:39

Passenger name on the request is Richard Jones. The tracking ID: GRP72XO8T0H3
Replied By risaf risaf at 2007-04-30 01:22:05

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 12:05:26

My bank was charged a $10.00 holding fee on April 24, 2007 for a reservation I had made and purchased in March. Why was I charged a holding fee?


InquiryId :  4841  InquiryType :  Existing Reservation  DateAndTime :  2007-04-29 14:12:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-30 01:24:21

For making changes or cancellation to the reservation, you will have to come back to live chat and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 14:12:18

Please cancel the below referenced reservation for a Hertz car, as I made another resevation through World Ventures with Dollar (8U02BW9X2). Thank you


InquiryId :  4844  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 14:34:04  Status :  Replied and Resolved
Customer submitted at 2007-04-29 14:34:04

I had sent in a support request yesterday in reference to my magazine order not showing. I went ahead and placed an order today for the recurring order of 25. I will contact you again if this order is duplicated. Thank you.


InquiryId :  4846  InquiryType :  Dreamtrips  DateAndTime :  2007-04-29 15:14:54  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 21:13:33

the cruise leaves from port canavaral so you should book airfare into fort lauderdale thanks
Customer submitted at 2007-04-29 15:14:54

where does the Bahamas cruise leave from so I can look at flights. Thanks,


InquiryId :  4848  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 15:29:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 00:02:02

You will have to go to Client Services live chat from your back office and they will be able to assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 08:38:47

I have already paid and also am getting billed for my monthly dues. I just want to reset my password.
Replied By risaf risaf at 2007-04-30 01:27:44

Please E-mail to lockout@worldventures.com to get the login details.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 15:29:26

Forgot my userid and password. Please send to me. I am still a dreamtrip member. I canceled the other memberships.


InquiryId :  4849  InquiryType :  Travel Commissions  DateAndTime :  2007-04-29 15:36:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-30 01:28:47

I need the Tracking number of your reservation and provide me the subdomain and also login/ password to check with your enquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 15:36:33

I booked a trip for a couple to Las Vegas last month. I did not receive commisions. Why?


InquiryId :  4852  InquiryType :  Dreamtrips  DateAndTime :  2007-04-29 16:30:44  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-29 21:15:12

the pricing on the website is accurate so read all details carefully. thanks again
Customer submitted at 2007-04-29 16:30:44

I am interested in the Breckenridge Colorado Dream Trip. I have a family of 4. How do I get pricing, etc...


InquiryId :  4853  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 16:32:08  Status :  Replied and Resolved
Replied By Sunny at 2007-04-30 16:55:37

Hi
For RTA card you need to take the RTA Test and then it takes 10 days to process and send the RTA card to you.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 16:32:08

I have not received my RTA card, only the Dreamtrips card.


InquiryId :  4860  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 17:52:12  Status :  Replied and Resolved
Replied By Sunny at 2007-04-30 16:26:19

Hi
Are you able to log into your .biz using the member id 880807 and password?

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 17:52:12

I have signed up for earn vacations and cannot access it my member # is 880807 and my login is ccm. I have received my magazines and would like to start tracking my prospects but am unable. Please assist. Thanks, Carolyn McNulty


InquiryId :  4861  InquiryType :  Existing Reservation  DateAndTime :  2007-04-29 17:58:35  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 10:48:59

Hi,
Your reservation is already confirmed and we have already sent the confirmation E-mail to paulonsite3@hotmail.com. Please check your Spam Folder.

Airline record locator: Spirit - KRGFGL.
Ticket numbers: 4877136435451,4877136435449,4877136435450.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 12:45:32

Our tracking ID is I808T5OD8
Replied By risaf risaf at 2007-04-30 01:43:22

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 17:58:35

I am not sure if my reservation was completed. Can you help me?


InquiryId :  4863  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 18:12:31  Status :  Replied and Resolved
Replied By Sunny at 2007-04-30 16:06:23

Hi
To cancel your membership you must submit a signed letter stating you wish to cancel.Please include your name and id# and fax it to 972-985-6740.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 18:12:31

Hi, What do I have to do to cancel my membership with WV and no longer be charged the monthly dues? Thanks, Bob(870874)


InquiryId :  4864  InquiryType :  Represenative Billing  DateAndTime :  2007-04-29 18:15:36  Status :  Replied and Resolved
Replied By Nick at 2007-05-12 08:45:45

Hi,
Your reservation is confirmed and we have already sent the confirmation E-mail to paulonsite3@hotmail.com.
Airline record locator: Spirit - KRGFGL.
Ticket numbers: 4877136435451,4877136435449,4877136435450.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-29 18:15:36

PLEASE LET ME KNOW IF MY FLIGHTS (3) HAVE BEEN SUCCESSFULLY BOOKED. MY ITINENARY INFO# GRPI808T50D8


InquiryId :  4865  InquiryType :  Existing Reservation  DateAndTime :  2007-04-29 18:34:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-30 01:44:45

Could you please give me the subdomain name?

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 18:34:55

Live Chat not working.


InquiryId :  4866  InquiryType :  FAM News  DateAndTime :  2007-04-29 18:41:26  Status :  Replied and Unresolved
Replied By Brandon M at 2007-06-01 10:51:18

May I have your ID# and password so that I can access your back office ? Thank You WV team
Customer submitted at 2007-04-29 18:41:26

I do not know if I am inquiring at the right place or not but I have a quetion regarding FAM news. I do have an active account with ACH draft monthly. I do not have access to the FAM area in my back office but I am getting regular emails from the FAM office direct. Do you know why I am not able to access the FAM area when I am an ative ACH member? Thank you for your help


InquiryId :  4871  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 19:32:44  Status :  Replied and Resolved
Customer submitted at 2007-04-30 18:41:45

Sorry. Id is 878388. Jonathan called me this afternoon, and will get back with me tomorrow, Tuesday. I look forward to getting this resolved. Thanks, Sunny Donna Eby
Replied By Sunny at 2007-04-30 15:08:32

Hi
Please provide your member ID to update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 19:32:44

I posted a photo and message on my .com site and now it asks for a NEW user ID to enter it again. I clicked on forgot ID and it is sending a message to dmerby@sbcglobal.net. This is not my email address. It is dmeby@sbcglobal.net. Please correct this in your system. Maybe then I can get the NEW id info and get back into my backoffice of .com site.


InquiryId :  4872  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 19:45:45  Status :  Replied and Unresolved
Replied By Sunny at 2007-04-30 15:06:15

Hi
Please provide your member ID to update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 19:45:45

NPWSP ID:-1 appear on .biz web site rather than my full name and member I.D number. What do I need to do to correct this proble?


InquiryId :  4876  InquiryType :  Existing Reservation  DateAndTime :  2007-04-29 20:32:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 00:14:01

The total price for this trip is $2,250.84 and not $3136.00

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 08:54:08

Here is my name and tracking number: Terrie Shimada GRPM0000VEOQ cruise to Bermuda on NCL
Replied By risaf risaf at 2007-04-30 02:21:50

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 20:32:59

why is it showing my bill as 3136 when the total ws 784 plus 94 tax perperson for a cruise I booked. That would be 1756.


InquiryId :  4877  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 21:09:37  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-08 20:06:34

Good Evening, Please fax a letter stating that you incorrectly signed her up for the wrong product(s) to 972-985-6841 and we will correct it for you. Please include her name and ID number. Thank You
Customer submitted at 2007-04-29 21:09:37

I enrolled a new Rep that wanted to purchase both the Dream Trips package and the Rta tutorial. I accidentally signed her up for the RTA tutorial only. How do I correct this problem?


InquiryId :  4880  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 22:00:33  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 17:34:43

The next order of magazies should come in on the 27th of May. You should have 30th days from that day to distrubte the 25 magazines.
Replied By Lauren L at 2007-05-05 17:34:32

The next order of magazies should come in on the 27th of May. You should have 30th days from that day to distrubte the 25 magazines.
Customer submitted at 2007-04-29 22:00:33

My magazine order arrived thsi Fri 27 April, 2007. I wanted to know when will the next shipment come in , and when does my month end, to give away 25 magazines/ month.


InquiryId :  4882  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 22:19:15  Status :  Replied and Resolved
Replied By Sunny at 2007-05-09 15:48:36

Hi
We are working on an affinity program. Please check back in a few weeks.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 22:19:15

How do i go about approaching Non profits through the affinity program? Can you please send me some info. Thanks.


InquiryId :  4883  InquiryType :  Dreamtrips  DateAndTime :  2007-04-29 22:52:53  Status :  In Progress
Replied By Grant Merz at 2007-04-30 15:42:34

yes that would be fine go ahead and fill out the online form for dreamtrips......PVR is great and you will have a wonderful time.
Customer submitted at 2007-04-29 22:52:53

I want to go on a dream trip to Puerto Vallarta and take my daughter (17 yrs) and her friend (16 Yrs). Is this possible?


InquiryId :  4884  InquiryType :  Represenative Support  DateAndTime :  2007-04-29 22:53:19  Status :  Replied and Resolved
Replied By Karlen W at 2007-05-05 18:01:31

This information is available in your back office under GENEOLOGY select BINARY TREE which explains under your ICON Legend. Information on IQR is located also in your back office under SUPPORT TOOLS select COMPENSATION PLAN.This will explain everything you need to know about your business. Thank You Worldventures Team
Customer submitted at 2007-04-29 22:53:19

Just a question regarding the change of colors of the icons on my right side from green to blue all except for one who is IQR. What exactly does this mean when they change color and does it in any way affect them negatively when they start to build their team. One of them had this question and I did not know what to tell them because even ones who have not been in for 8 weeks had changed to blue. Thanks for your prompt and complete answers to my questions.


InquiryId :  4885  InquiryType :  New Reservation  DateAndTime :  2007-04-29 22:56:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-04-30 02:25:13

Please come to live chat and our representative will help you with more information on this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-29 22:56:29

Would like some info on a beach house on the beach sleeps 4-6 people in new port, ca or san diego, ca fully furnished. please call me 7026565770


InquiryId :  4888  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 01:53:36  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 08:41:30

Your account is active and running correctly. Your billing is ok. Thank you, Client Services
Customer submitted at 2007-04-30 01:53:36

I did change to another checking account for easier billing. Please let me know by email if you need anything from me.


InquiryId :  4889  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 01:54:27  Status :  Replied and Unresolved
Replied By Sunny at 2007-04-30 12:15:26

hi
Can you please be clear which request are you referring to.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 01:54:27

Where are we to look for old requests?


InquiryId :  4890  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 03:22:32  Status :  Replied and Resolved
Replied By Nick at 2007-04-30 06:51:59

Hi,
You have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 03:22:32

How do I change my credit card information online? Do I have to call by phone?


InquiryId :  4892  InquiryType :  New Reservation  DateAndTime :  2007-04-30 06:07:29  Status :  Replied and Resolved
Replied By Nick at 2007-04-30 06:53:02

Hi,
Please provide me your website URL and travel details and I will check from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 06:07:29

I am trying to book air and flight on my website and it's not letting me book to Palm Springs for June 17th air and hotel to the westin mission hills resort and spa till June 21st. What should I do please? Thank you.


InquiryId :  4893  InquiryType :  Travel Commissions  DateAndTime :  2007-04-30 06:17:48  Status :  Replied and Resolved
Replied By Nick at 2007-04-30 06:57:56

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your commission enquiry. For not getting the search result, please delete cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 06:17:48

I went to Vegas back in March and booked on my site and never got a commission. Also, I am desperately trying to book Palm Springs from NY for 6/17-6/21 and I can't seem to be able to click into the book icon because NOTHING happens. It's very frustrating. Please help. I have two emails. itarjan@gmail or the one below which is faster to my blackberry. thanks and please get back to me asap. ingrid


InquiryId :  4897  InquiryType :  New Reservation  DateAndTime :  2007-04-30 07:18:49  Status :  Replied and Resolved
Replied By Nick at 2007-04-30 08:59:48

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 07:18:49

Looking for a trip for (2, 7-10 days in early august to the Canary Islands can you help me?


InquiryId :  4900  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 07:36:02  Status :  Replied and Resolved
Replied By Sunny at 2007-04-30 11:51:08

Hi
You need to login with the your webname : tkglobotravel.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 07:36:02

my user number is 883224 and i am not able to log into vitual training.... please assist.


InquiryId :  4904  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 08:22:34  Status :  Replied and Resolved
Customer submitted at 2007-04-30 12:23:32

Nick, thanks for your reply but my .biz site member ID and password does not work on my .com site I have tried that several times.
Replied By Nick at 2007-04-30 11:10:01

Hi,
It's your member ID and password used to login to your .biz site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 08:22:34

How do i get my user name and password to login on my dream trip .com account to add my name and photo to my site?


InquiryId :  4908  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 08:36:08  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 08:46:06

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. Please fax this information to 972-985-6740. Have a wonderful day, Client Services
Customer submitted at 2007-04-30 08:36:08

I want to end my enrollment in World Ventures. Please contact me ASAP. Sincerely, Silvestre Villarreal


InquiryId :  4910  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 09:07:52  Status :  Replied and Resolved
Replied By Nick at 2007-04-30 11:23:51

Hi,
Can you be more clear on that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 09:07:52

I urgently need to speak to someone regarding my account. I am getting no response from the account person that set up my membership. Please call me ASAP. Thank you. Jennifer Meetz 920-822-3535


InquiryId :  4911  InquiryType :  Flight  DateAndTime :  2007-04-30 09:43:06  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:44:48

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 09:43:06

I want travel from. Dayton, oh to Barranquilla, Colubia 1 adult, air only 25 may 07 14 jun 07 and Dayton to santomingo, Dominic Republic 25 may 07 14 jun 07


InquiryId :  4913  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 10:20:12  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 08:49:13

Your payment authorization form dated 05/01/07 was received and processed/sks
Customer submitted at 2007-04-30 10:20:12

HOW DO I CONTACT YOU BY TELEPHONE TO PROVIDE YOU WITH A NEW CREDIT CARD # FOR MY AUTO BILLING ACCOUNT.


InquiryId :  4915  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 10:27:40  Status :  Replied and Resolved
Replied By Sunny at 2007-04-30 11:13:35

Hi
You may please log into : https://www.world-venture.com/weblogin_new.html and make the necessary changes.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 10:27:40

i went on my web site shawnajackson.worldventures.com and someone elses picture is on my site. can you please remove it.


InquiryId :  4919  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 10:56:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 00:33:58

You will have to go to Client Services live chat from your back office and they will be able to assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 10:56:32

Please cancel my bank draft and membership for ID 868523. Thank You.


InquiryId :  4920  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 11:04:52  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 07:59:27

To cancel your membership we require you to fax us a cancellation letter stating that you would like to cancel with your member ID number and signature to us at 972 985 6842. If there is anything else we can assist you with please contact us through live chat or another inquiry. Thank you, Client Services
Customer submitted at 2007-04-30 11:04:52

One of my recruite would like to cancel his membership (Thang Vu - 866733), how does he cancel it? Thank you,


InquiryId :  4925  InquiryType :  New Reservation  DateAndTime :  2007-04-30 11:58:47  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:32:07

Hi,
You can E-mail us your Trip details at travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 11:58:47

trying to book a cruise and I am not able to I hit book and It only shows me the ship and the different names of the floors on the ships


InquiryId :  4927  InquiryType :  Dreamtrips  DateAndTime :  2007-04-30 11:59:57  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-30 15:48:45

please call 972 985 6841 to verify
Customer submitted at 2007-04-30 11:59:57

just checking you got my fax to cancel my dream trip memebership


InquiryId :  4931  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 12:32:30  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 10:53:04

Hi,
For any changes or cancellation, you need to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 12:32:30

I Just booked a flight for me and my wife, but I did not see that it had a extreamly long layover. Is there any way you could check to see if there are any shorter layovers. Tracking number is: GRP900X0J2F8


InquiryId :  4932  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 12:34:18  Status :  Replied and Resolved
Replied By Sunny at 2007-04-30 13:34:08

Hi
At present we don\'t have that feature. Our technical team is working on it.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 12:34:18

Can you check in your back office on how many people have been to your web site's?


InquiryId :  4933  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 12:34:52  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-15 07:17:28

Our policy on lost or stolen checks is that you have to wait 90 days for us to reissue you the check for free or you can fax us a payment authorization form authorizing the charge for the stop check fee od $30. You can fax the form to us at 972 985 6842 Attention: Meredith or you can contact us 90 days from the date the check was issued and we will make sure it was never cashed and reissue you the check then. Thank you, Client Services
Customer submitted at 2007-04-30 12:34:52

Micah and Lindsey May 845837 What is the policy for a lost check? I lost this check and it has not been cashed? Check# 660319 04/13/2007 $294.00 Is there any way would ventures can send me another check???


InquiryId :  4935  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 12:45:43  Status :  Replied and Resolved
Replied By Sunny at 2007-04-30 13:24:20

Hi
You can order the business cards by clicking on the \'Marketing Materials\' which is under the support tools section in the .biz admin.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 12:45:43

I cant find the business card section to order some business cards,I have looked in purchase products and promotional items and cant find the cards to order. Thanh you Heather


InquiryId :  4936  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 12:47:26  Status :  Replied and Resolved
Customer submitted at 2007-04-30 14:43:02

Please check my account 875044. I am paying that way now. So what going on?
Replied By Veronica H at 2007-04-30 14:40:46

Hello: To sign up for Fam News we would need you to change your payment method to Checking which is ACH by sending a payment authorization form you may fax it to 972-985-6842. Thanks, CSR Dept.
Customer submitted at 2007-04-30 12:47:26

Hello, I was told if I would pay by check with auto payment from my checking, I would get FAM News FREE. I do get FAM News in my back office. However I get e-mail asking me to sign up for FAM News and if I did I would see over 4000 FAM TRIPs and a Magazine each month. I do not see 4000 FAM TRIPS in my back office and I do not get a FAM Magazine. What can you tell me about this?


InquiryId :  4937  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 12:53:57  Status :  Replied and Unresolved
Replied By Sunny at 2007-04-30 13:40:39

Hi
Please provide your member ID so that we can update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 12:53:57

I have not recieved my new photo ID, I already chatted with Eric live and he said to open up a request. I just sent in a payment authorization form with my new billing info< when it is processed can I get my new id shipped?


InquiryId :  4939  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 13:00:36  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 10:53:57

Hi,
Can you be more clear on that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 13:00:36

On your Honula on your website. What are you getting for that and what does it include. Ken Erickson


InquiryId :  4940  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 13:02:33  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 10:54:36

Hi,
You need to come back to live chat and refer your Tracking number and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 13:02:33

Credit card error Need to correct.


InquiryId :  4942  InquiryType :  Hotel  DateAndTime :  2007-04-30 13:10:08  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:50:05

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 13:10:08

Had a customer want to compare pricing for flight and hotel at the Sunset Jamaica Grande resort and Spa. Leaving from Mpls, MN. Want March of '08. A price for both did not come up.


InquiryId :  4944  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 13:53:07  Status :  Replied and Resolved
Replied By Veronica H at 2007-04-30 14:39:09

In order to cancel your membership you need to fax in a signed letter to 972-985-6842. We require signatures for all cancellations. Please give the reason for you cancellation in the letter. Thank you, client services.
Customer submitted at 2007-04-30 13:53:07

i would like to cancel my membership in your campany. WORLDVENTURES DREAMTRIPS


InquiryId :  4948  InquiryType :  New Reservation  DateAndTime :  2007-04-30 14:51:53  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:36:05

Hi,
Can you please give a search using the Powersearch toolbar and You will get the price we are offering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 14:51:53

Yes what are the costs of booking through you instead of with the other companies.


InquiryId :  4950  InquiryType :  Dreamtrips  DateAndTime :  2007-04-30 15:01:06  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-30 15:55:55

randy will call you thanks again
Customer submitted at 2007-04-30 15:01:06

This note is for Randy. Randy I eceived you e-mail that my Visa card had the renewal date of 1/07. I may hav written it wrong or my writting was missread. The expiration date is 9/07 so can you straighten this out for me.This is whe I filled my application out for the Bahamas cruise in Sept.


InquiryId :  4952  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 15:05:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 00:51:30

Please call our office at 972-985-6841 and talk to a representative to get help regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 15:05:29

Urgent! I need to talk to someone about acccelerated training that I signed up for in Phoenix May 4..I have not received an email confirmation and it is imperative that I attend....


InquiryId :  4954  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 15:36:02  Status :  Replied and Resolved
Replied By Karlen W at 2007-05-05 18:07:51

To get a new card you must submit a payment authorization form in the amount of ten dollars. You can find this form in your back office under SUPPORT TOOLS by selecting DOWNLOADABLE FORMS.Please fax this to 972-985-6842. Thank you World Ventures Team
Customer submitted at 2007-04-30 15:36:02

Hi. I have lost my RTA card. How can I get a new copy. I can not find any application to get it in download area? 854177 (MY ID)


InquiryId :  4962  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 16:01:29  Status :  Replied and Resolved
Replied By trevor at 2007-05-09 20:59:06

Dear Doug Skaug
For member id # 883329 the password is goofy2.

Thankyou
Worldventures Team
Customer submitted at 2007-05-09 17:47:24

I keep getting Access Denied using the member id# and password. Can you reset it?
Replied By Sunny at 2007-05-09 11:40:17

Hi
Please go to https://www.worldventures.biz/MemberToolsDotNet/FirestormLogin.aspx and login using the member id# and password.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 05:48:59

His ID# is 883329 Michael Lund
Replied By Brandon M at 2007-05-05 18:03:31

may we have His name or id number to better assit you. Thank you World Ventures Team
Customer submitted at 2007-04-30 16:01:29

Someone who signed up under me cannot sign in with the ID and password he entered for his back office. Please help. Thanks.


InquiryId :  4965  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 16:20:12  Status :  Replied and Resolved
Replied By Michelle M at 2007-05-15 08:42:07

This issue is resolved, I apologize it took long. Please understand sometimes the changes take up to a week depending on priority. But if the issue is still outstanding please open a support request on the issue. Thanks again, for your patience in the matter, Michelle WorldVentures, LLC
Customer submitted at 2007-04-30 16:20:12

Marsha Graham, 882378 I completed a sponsorship transfer form and faxed it Wed 4/25/07 for my sponsorship to be Power Quest Dallas ID# 880439 from PQD I&D.; What is the status of that change? We want that to be completed so we can qualify production to get in the shared bonus pool.


InquiryId :  4969  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 16:51:11  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:02:08

Hi,
I need the Tracking number of your reservation request to check on the status.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 16:51:11

I need to talk to someone regarding the cruise I booked. No one answers a telephone. It is like dealing with a ghost. I will never use this site again


InquiryId :  4973  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 17:12:49  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:08:53

Hi,
For any cancellation or changes you have to come back to live chat and our agent will assist you further. You can ask for Shiraz directly as he will be available in the evening.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 17:12:49

I am very upset 6 times I have gone on live chat to resolve a booking issue. not one person since sat. 4/28 can help. I'm told there having computer problems they can't help right now try later. Well later has been the last 3 days. This was John I spoke too.I also spoke with Reyonld and he told me to wait until shiraz is in to handle anything. And now reyonld is still there and ends the chat session as soon as he knows its me. I have clients that are wooried they will be charge twice and I have no answer for them for 3 days. This really bad on your part. they were going to join the business and dream trips until now. Here are the Booking # grpow289727q and grp70yk29383 one of these is a double booking by acciedent. there should be 2 people for flight and 1 hotel room.And thats all. Please this is the 2nd time I am writing this. plus the 6 times I tried work with an agent. Thanks Dave Grandy Rep:846114


InquiryId :  4974  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 17:21:20  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 10:30:32

Good Afternoon, Please make sure that you are clicking the \"clear\" button before you change the ID number. Thank You
Customer submitted at 2007-04-30 17:21:20

I have twice enrolled people from my back office, binary tree and upon getting to the "Complete Enrollment" screen, got a huge error message. These two members then had to go through corporate to be placed correctly. It held up their being able to access their replicated websites and begin recruiting. The two members are Walt Bartholomew and Sam Demonja. Today I tried to enroll Vanessa Ellis (ID883390). I had set my Default Sponsorship and Placement to go to Money Chef ID881201. When I got to the Complete Enrollment screen, The Default Placement and Sponsorship showed up as Brenda Sutherland. I cancelled the action and tried twice more to access with the same results. I double checked the Default fields and they still said Money Chef. At one point, upon my 3rd try to enroll her, the bottom said she was referred by Steven Ellington. (I have since learned that his url is new.22--ours is new22). Perhaps our computers are having cookie problems, I don't know. I called my upline to have her process the enrollment for Vanessa Ellis from her computer.


InquiryId :  4975  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 17:29:12  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:09:27

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 17:29:12

How long do I have to wait for my commission. I booked a cruize with this website. I am a travel agent.


InquiryId :  4979  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 17:32:22  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:13:18

Hi,
To remove powersearch toolbar-
1)go to Control Panel
2)choose Add/Remove Programs
3)and then look for search toolbar
4)and click on remove

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 17:32:22

helo there... how do I delete the tool bar


InquiryId :  4980  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 17:35:41  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-03 16:52:24

Hi
Please provide your member id# so that we can assist you with the inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 17:35:41

I need to know if world ventures has received my order for the auto ship 25 magazine delivery for 18 months


InquiryId :  4986  InquiryType :  Dreamtrips  DateAndTime :  2007-04-30 19:18:39  Status :  Replied and Resolved
Replied By Grant Merz at 2007-04-30 20:21:14

we are re doing the website they will be back up soon. thanks
Customer submitted at 2007-04-30 19:18:39

Dream Trips are no longer available to access in my Back Office. The only items on the menu are Scrapbooks and Upload Trip Photos. Have they been moved to another location?


InquiryId :  4989  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 20:03:41  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:16:13

Go into your billing manager and select payment type ACH draft.
Customer submitted at 2007-04-30 20:03:41

How do I change my credit card number to the ACH number for my monthly billing?


InquiryId :  4990  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 20:06:57  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:48:36

In order to update the billing information you need to fax in a payment authorization from your back office to 972-985-6842. You will need to pay 79.88 for the inactive months. We will update your information form the form. We must have signatures for all payment changes. Thank you, client services. Here is a link to the form https://www.worldventures.info/pdfs/paymentauthform.pdf
Customer submitted at 2007-04-30 20:06:57

I would like to no why my account is inactive and what needs to be done on my end to bring it back to an active status


InquiryId :  4991  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 20:08:03  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:49:49

Your account is active and current now. Thank you
Customer submitted at 2007-04-30 20:08:03

autoship has been declined please help me to reinstate asap. what is needed to reinstate this.? Changed name but now I have no access to back ofice or website. Why ?


InquiryId :  4995  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 20:33:45  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:17:55

Hi,
For any cancellation or changes, please come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 20:33:45

I need to cancel a rereservation under the name of Praful Patel with tracking id GRP25M1G0KM0. This was made while the website was freezing and an error occured. Pls cancel this reservation. I would really appreciate all your help.


InquiryId :  4996  InquiryType :  Group Reservation  DateAndTime :  2007-04-30 20:36:33  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:43:21

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 20:36:33

Why can I not book 12 rooms in Sterling Colorado at the Ramada Inn off this website? I can book direct but that gives me no booking for my company. Can you tell me why? why


InquiryId :  4999  InquiryType :  Hotel  DateAndTime :  2007-04-30 21:42:51  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:52:13

Hi,
We are offering whatever you are getting in the search result. If any Hotel is not showing up in our search result, it means that we are not offereing that hotel.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 21:42:51

I'm booking for a wedding party and I'm looking specifically for two hotels that are not listed. Villa Caletas and Marriott Los Suenos, both are located in the city of Jaco. I'm trying to get the family as close to the event as possible. Please advise.


InquiryId :  5001  InquiryType :  Existing Reservation  DateAndTime :  2007-04-30 21:56:26  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:21:20

Hi,
We were unable to complete your reservation as the itinerary you have selected was not available. If you want to look for the alternate itineraries, you need to coem back to live chat and refer your Tracking number and one of our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-04-30 21:56:26

Regarding Order# GRPO290LJ90C. Carl Johnson placed an order but he doesnt have access to a computer right now and the status on this order he placed says "Awaiting Client Response". Can you let me know what the problem is with this order so I can let him know right away so he can take care of it.


InquiryId :  5002  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 22:22:04  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 08:27:02

I have deactivated your account so that you are not charged but, to cancel your account you need to fax us a cancellation letter with your signature and member ID number requesting a refund for April to us at 972 985 6842. If there is anything else we can assist you with please contact us through live chat or another inquiry. Thank you, Client Services
Customer submitted at 2007-04-30 22:22:04

i will be canceling my membership in world ventures as of 5-5-07.If there is anything specific I must complete be e-mail me the necessary materials.


InquiryId :  5003  InquiryType :  Represenative Billing  DateAndTime :  2007-04-30 22:28:21  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 08:31:31

To cancel your membership we require you to fax us a cancellation letter stating that you would like to cancel with your member ID number and signature to us at 972 985 6842. If there is anything else we can assist you with please contact us through live chat or another inquiry. Thank you, Client Services
Customer submitted at 2007-04-30 22:28:21

To Whom It May Concern: On March 4th, my fiancé and I BOTH signed up with WV. A little foresight would have told us that we didn’t really need TWO memberships, but we were both very excited about it and overlooked the obvious. So the reason for my fax today is twofold… 1. To request cancellation of my (second) membership, before the next auto-payment of $39.99 is applied to my credit card account. 2. To request a refund for the amount of that second membership, if you would be so kind. My Member ID # is 877586 I can be reached at the above numbers for any questions. Thank you, Rodney Ruge


InquiryId :  5006  InquiryType :  Dreamtrips  DateAndTime :  2007-04-30 22:52:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-02 15:10:42

hotel and taxes only....you will need to get your car and flight thru Powersearch. thanks
Customer submitted at 2007-04-30 22:52:27

Regarding the HAwaii Dream trip, is that price hotel only? Is any flight included? Thanks


InquiryId :  5010  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 23:13:49  Status :  In Progress
Replied By Michelle M at 2007-05-15 07:41:02

Sharon Muggli 881524 is sponsored by Kurt Von Rice and Renee haberl 881528 is sponsored by Sharon Muggli. I will need to verify on your enrollees.
Customer submitted at 2007-04-30 23:13:49

881524 Muggli, Sharon and 881528 Haberl, Renee don't show up in my Tabular geneology as me as the enroller. I enrolled them but gave the sponsorship away. I did enroll 8 reps this month (April) and I would like to see that I qualify for the bonus. Thank you.


InquiryId :  5011  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 23:21:18  Status :  Replied and Resolved
Replied By Geetha at 2007-05-01 01:42:33

Hi,
Please provide your subdomain, user id and password to check it on our end.
Thank you,
WorldVentures Team.
Customer submitted at 2007-04-30 23:21:18

Why am I denied in my back office?


InquiryId :  5012  InquiryType :  Represenative Support  DateAndTime :  2007-04-30 23:25:31  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-03 16:32:15

Hi
Please provide your member id# to assist you with this inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-04-30 23:25:31

I have been attempting to take my RTA examination however, access is blocked: message reads "action canceled". Please let me know how I may go about completing this process.


InquiryId :  5018  InquiryType :  Represenative Billing  DateAndTime :  2007-05-01 05:50:01  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 07:54:52

I apologize for the delayed response to your inquiry but if you need to reach us please use live chat or callus at 972 985 6841. Thank you, Client Services
Customer submitted at 2007-05-01 05:50:01

Need to speak with someone today. Unable to pull up my live chat.


InquiryId :  5019  InquiryType :  Represenative Support  DateAndTime :  2007-05-01 06:16:26  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-03 15:58:58

Hi
Please provide your member id# to update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 06:16:26

When I attempt to go into my back office, my computer will not allow it. I can not seem to figure out if my cookies are enabled or not. Can someone assist me with this? I also need to change the webpage from loventravel to loventrips. Can this be done as well?


InquiryId :  5022  InquiryType :  Represenative Billing  DateAndTime :  2007-05-01 07:37:19  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:23:56

The correct Fax lines are 972-985-6840 and 972-985-6842 12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. Please fax this information to 972-985-6740. Have a wonderful day, Client Services
Customer submitted at 2007-05-01 07:37:19

I want to cancell my agent and dream trips memberships. I was told yesterday to send a FAX to 972-985-6870 along with my name and I.D. number. The FAX number rings and then disconnects, once I received a voice message asking me to call back. I would like the correct FAX number. I prefer to cancell through normal channels rather than having my credit card company deny payment.


InquiryId :  5028  InquiryType :  New Reservation  DateAndTime :  2007-05-01 08:14:48  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:39:20

Hi, Put airport code as Grand Junction (GJT) and give a search.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-01 08:14:48

need roundtrip from ont to grand junction, co..can only find flight from ont to denver,co help - thanks kathy


InquiryId :  5030  InquiryType :  Represenative Billing  DateAndTime :  2007-05-01 08:18:48  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 09:33:15

We have your billing information current at this time. You can change this information in your back office under billing manager.
Customer submitted at 2007-05-01 08:18:48

I have had issues getting my billing to go through. I have been trying to fax in the information the last couple of days and it has been unsuccessful. Is there any way I can submit updated billing information online? We are scheduled for a dreamtrip leaving May 19, and I need to ensure that this is taken care of to ensure we get to go. Thanks!


InquiryId :  5037  InquiryType :  Represenative Billing  DateAndTime :  2007-05-01 09:00:48  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:53:33

Your next billing date is set to 5/14/2007 In order to keep the billing updated you need to fax in a payment authorization from your back office to 972-985-6842. You will need to pay 39.94 for the inactive month of April. We will update your information form the form. We must have signatures for all payment changes. Thank you, client services. Here is a link to the form https://www.worldventures.info/pdfs/paymentauthform.pdf
Customer submitted at 2007-05-01 09:00:48

I recieved an email that my automatic withdraw of funds did not go through. It said it would try again. I just wanted to make sure my payment went through and i do not owe anything.


InquiryId :  5039  InquiryType :  Existing Reservation  DateAndTime :  2007-05-01 09:16:51  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:27:16

Hi,
Can you be more clear on that?

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-01 09:16:51

Your sisters have some questions???


InquiryId :  5040  InquiryType :  Represenative Support  DateAndTime :  2007-05-01 09:18:24  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 18:03:56

As far as I know its one card per account. Unless you want to buy another account. Thank you World Ventures Team
Customer submitted at 2007-05-01 09:18:24

If a husband and wife or two partners sign up together, do they both get an ID card?


InquiryId :  5044  InquiryType :  New Reservation  DateAndTime :  2007-05-01 09:38:37  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:39:53

Hi,
All group requests are handles by a separate dept, First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-01 09:38:37

I am looking for a price on a 3 day caribbean cruise around June 1, 2007 for 6-8 people. All adults. When I went to the website and clicked on "Book It" it took me to scematic of the boat and no further. Can you assist please.


InquiryId :  5053  InquiryType :  New Reservation  DateAndTime :  2007-05-01 11:26:58  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:41:14

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-01 11:26:58

im trying to book the paramount in NY for dec 6th -12th with air i found it for $806 for 2


InquiryId :  5054  InquiryType :  New Reservation  DateAndTime :  2007-05-01 11:39:01  Status :  Replied and Resolved
Replied By Nick at 2007-05-01 11:42:04

Hi,
If it is showing as N/A then the hotekl may not be available.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-01 11:39:01

Hello, I am trying to book a room at Paris Las Vegas, and no price is showing, just N/A


InquiryId :  5056  InquiryType :  Dreamtrips  DateAndTime :  2007-05-01 12:51:25  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-02 15:17:39

the room it\'s 316.00 total for 4 nights room and tax.......
Customer submitted at 2007-05-01 12:51:25

June 3rd - 7th, 2007 5 Day / 4 Night Bahama Bay Resort & Spa What is included w/this trip? Tickets, meals, etc...?


InquiryId :  5057  InquiryType :  Existing Reservation  DateAndTime :  2007-05-01 13:02:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 01:47:33

Please try our powersearch under cruise tab to get a quote on the request and if you have problem you can come to live chat or email to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 13:02:37

I am trying to book a different cruise other than the one I did it is on the carnival cruise ship triumph but with the sail date of 1/26/2008


InquiryId :  5059  InquiryType :  Represenative Billing  DateAndTime :  2007-05-01 13:17:09  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:58:45

In order to update the billing information you need to fax in a payment authorization from your back office to 972-985-6842. You will need to pay 79.88 for the inactive months. We will update your information form the form. We must have signatures for all payment changes. Thank you, client services. Here is a link to the form https://www.worldventures.info/pdfs/paymentauthform.pdf
Customer submitted at 2007-05-01 13:17:09

I would like to change my billing card to another card and be reactivated as an active agent in the company. I am also wondering what to do to ensure that I receive the travel agent discounts on car rentals? Please feel free to contact me on my direct number 1 313 739 0903 Thank you for your time, Dezmond Singletary


InquiryId :  5061  InquiryType :  New Reservation  DateAndTime :  2007-05-01 13:34:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 01:48:43

Please try our powersearch to get a quote on the request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 13:34:36

I WOULD LIKE TO GET TWO PLANE TICKTETS TO COS LEAVING FROM HOPPY. AND A RENTAL CAR. LEAVING ON THE 12 ANY TIME IN THE AM NO LATER THEN 10 AM. COMING BAKE ON THE 17 ABOUT 8 PM. I HAVE ABOUT 700.00 DOLLORS. CAN YOU HELP ME.


InquiryId :  5067  InquiryType :  New Reservation  DateAndTime :  2007-05-01 15:00:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 01:53:13

you will have to try the multi city powersearch under the flight tab on our website to get a quote for the criteria you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 15:00:55

I want to leave SFO on Sunday May 20 after 6:00 PM and fly to London. I want to return from Dublin to LAX on Wednesday, May 30 I can't figure out how to do this on your web site.


InquiryId :  5068  InquiryType :  Group Reservation  DateAndTime :  2007-05-01 15:18:11  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 08:57:12

Hi, All group requests are handles by a separate dept, First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-01 15:18:11

I am looking to book a cruise for 6 possibly 8 people for the third(3rd) week in July 07. Although we are traveling together, we will be paying seperately. How soon is payment due in order to book the cruise and how do we go about making the payment if not paying together? Your assistance with this matter is GREATLY appreciated. Respectfully, Omari Mclendon


InquiryId :  5069  InquiryType :  New Reservation  DateAndTime :  2007-05-01 15:23:30  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 11:05:25

Hi,
What you can do is send your travel details to travel@worldventures.com and they will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 09:58:29

When I go to cruises on the website there are only a couple of Mexican Cruises and they only go to Cabo. Is WV not booking the Mexican Riviera to Puerta Vallarta or Matzalan?
Replied By risaf risaf at 2007-05-02 01:58:42

If you are unable to find the result then you can email the enquiry to travel@worldventures.com or come to live chat and our representative will assist you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 15:23:30

The Mexico Cruises are not available is there something wrong with the connection or are they all booked up. I am looking for a January 2008 Mexican Riviera Cruise


InquiryId :  5076  InquiryType :  Represenative Support  DateAndTime :  2007-05-01 16:35:51  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 09:33:28

We have submitted your email again to the master list. You can check for updates that you miss in your back office under the Hot Sheet. We post them online under recent corporate emails.
Customer submitted at 2007-05-01 16:35:51

I am not receiving WV newsletters or emails. Please make sure my email is on the distribution list. Travel4FunNow@pacbell.net By the way, there are multiple misspellings of representative on the Support Request page. Please pass on to your webmaster.


InquiryId :  5077  InquiryType :  Represenative Support  DateAndTime :  2007-05-01 16:45:31  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 09:11:49

The blue is a new way of showing members that they are not FQR yet. I would need the ID of the member in question to look this up for you.
Customer submitted at 2007-05-01 16:45:31

Member wants to know why she is blue used to be green. Also wants to know who person on right side of genology. Person does not know them


InquiryId :  5078  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-01 16:57:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:07:25

Please provide me the subdomain name to check this?

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 16:57:12

When I click last minute specials nothing happens.


InquiryId :  5079  InquiryType :  Represenative Support  DateAndTime :  2007-05-01 16:59:55  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-03 15:27:47

Hi
Do you mean that the photo upload for RTA is not working?

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 16:59:55

I sent photo to web address idphoto@worldventures and the sent me email to do it here. I only followed instuctions to send if it would not work from back office. Kelly


InquiryId :  5081  InquiryType :  Represenative Support  DateAndTime :  2007-05-01 17:11:15  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 10:04:32

The magazine order was sent Fedex on 4/19/2007to 160 S. Gramercy Pl Apt 305 Los Angeles CA 90004
Customer submitted at 2007-05-01 17:11:15

Magazines not received. Ordered @ convention. Not on challenge list. Home address in files correct.


InquiryId :  5083  InquiryType :  New Reservation  DateAndTime :  2007-05-01 17:44:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:11:13

Could you please be clear about the search criteria you are looking for and the page you are having problem?

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 17:44:52

I'm trying to book and it's stuck, pls help.


InquiryId :  5089  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-01 19:18:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:12:03

Please provide me the subdomain name to check this?

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 19:18:26

search not working Help


InquiryId :  5092  InquiryType :  Existing Reservation  DateAndTime :  2007-05-01 19:36:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:14:15

Could you please tell me what is the problem and also provide me the subdomain name for me to check this here?

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 19:36:54

I was directed to tier 1 by Karlen. I am having a problem with the link to my website. Please call me.


InquiryId :  5093  InquiryType :  Dreamtrips  DateAndTime :  2007-05-01 19:40:43  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-02 15:19:53

Cancellation policy: 91 days or more cancellation fee $50.00 per person 46 to 90 days out cancellation fee $100.00 per person 31 to 45 days out cancellation fee $150.00 per person Non-refundable for cancellations made 30 days or less. Name Changes: Name changes can be made 30 days or more in advance for $50.00 service fee.
Customer submitted at 2007-05-01 19:40:43

What is the cancellation policy for a dreamtrips vacation? Can you cancel if necessary?


InquiryId :  5095  InquiryType :  Existing Reservation  DateAndTime :  2007-05-01 20:07:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:15:04

Please provide me Tracking/ Group ID or the passenger name on the request to update you with the inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 20:07:58

I made flights reservations last Friday night April 27th, & I thought I could go out to my itenerary & see the flight info. & everything else. Why can't I see this?


InquiryId :  5097  InquiryType :  New Reservation  DateAndTime :  2007-05-01 20:34:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:18:39

Please use the powersearch under flight tab to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 20:34:25

I am trying to book a trip for US Airway, one way Friday May 4 from Atlanta to Los Angeles.


InquiryId :  5099  InquiryType :  New Reservation  DateAndTime :  2007-05-01 20:49:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:21:22

Could you please be clear on what is the problem in processing witht he reservation?

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 20:49:12

Its 8:25 and I found a trip Atlanta to LAX for $221 and I cannot book the trip. I am doing this for my friend. I need this to be secured at this price. Kristen Alrayes


InquiryId :  5102  InquiryType :  Flight  DateAndTime :  2007-05-01 21:22:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:28:14

AIY will show the results for all airports in Atlantic City area.

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 21:22:36

ACY is not an airport option for Atlantic City, New Jersey. Is there a reason for this?


InquiryId :  5103  InquiryType :  Hotel  DateAndTime :  2007-05-01 21:25:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:27:07

The general plocies are non refundable, non transferable but changeable with a penalty fee, for more information about the terms and policy you will have to come to live chat and our representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 21:25:33

What is the cancellation policy for a hotel. I want to book 2 different hotels for July, but need to know how flexible this system is.


InquiryId :  5104  InquiryType :  Represenative Billing  DateAndTime :  2007-05-01 21:34:38  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 08:55:12

In order to cancel your BTA membership you need to fax in a signed letter to 972-985-6842. We require signatures for all cancellations. Please give the reason for you cancellation in the letter. Thank you, client services Note: please state the cancellation is for the BTA only
Customer submitted at 2007-05-01 21:34:38

I would like know if i can cancel my bta program and get reimbursed for it. Please let me know asap. Thank you


InquiryId :  5105  InquiryType :  Represenative Billing  DateAndTime :  2007-05-01 21:38:05  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:16:48

In order to cancel your BTA membership you need to fax in a signed letter to 972-985-6842. We require signatures for all cancellations. Please give the reason for you cancellation in the letter. Thank you, client services
Customer submitted at 2007-05-01 21:38:05

I would like to know if i can cancel my bta and get reimbursed for it. Thank you.


InquiryId :  5106  InquiryType :  Represenative Support  DateAndTime :  2007-05-01 21:47:00  Status :  Replied and Resolved
Replied By Sunny at 2007-05-03 14:13:39

Hi
1. You may please go to the .com site and click on the login on top right to personalize your website. 2. If you sign-up for business there are additional benefits. May I know which one you need? 3. No IATA card but a business card will be issued to you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 21:47:00

Hello! 1.I do not see a Web Content option so that I can personalize my website. 2. If I sign up a business is anything handled differently? 3. Do I get an actual IATA card at some point? Thank you for your time.


InquiryId :  5107  InquiryType :  Existing Reservation  DateAndTime :  2007-05-01 21:56:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 02:30:22

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 21:56:41

i need help my dad booked a cruise for me on this site for my honeymoon and i need info so i can do my funpass.


InquiryId :  5109  InquiryType :  New Reservation  DateAndTime :  2007-05-01 22:12:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-04 02:02:40

Your reservation for Talameleke Lemapu is confirmed and the Delta Air Lines confirmation #is :- RZ867Y

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 01:13:19

pls respond i have been waiting pax name is talameleke lemapu thanks
Replied By risaf risaf at 2007-05-04 00:54:07

Your reservation is confirmed and the Delta Air Lines confirmation #is :- RZ867Y.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 23:53:52

pax name is talameleke lemapu and it was booked on 5/1/07 thanks
Replied By risaf risaf at 2007-05-02 02:36:43

I will not be able to retreive existing reservation with travel dates, I need the tracking number or the passenger name to retreive the same.

Thank You
WorldVentures Team
Customer submitted at 2007-05-01 22:12:09

could u pls look up res for hnl to slc may 24 and ret may 31 pax of 1


InquiryId :  5120  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 05:27:42  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 07:40:32

You your ID number 843064 and your password to login.
Customer submitted at 2007-05-02 05:27:42

I put my user name in an d it says invalid My name is Cheryl Ferrand travelkingdom i need to book flights please help Mishpachah@verizon.net I'm not a customer I'm a rep


InquiryId :  5123  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 07:04:45  Status :  Replied and Resolved
Replied By Jonathan S at 2007-05-02 07:31:01

In order to login to your .com site you need to use your ID number 843064 and your password travelkingdom. You will not be able to login with the username there.
Customer submitted at 2007-05-02 07:04:45

I put my user name in an d it says invalid My name is Cheryl Ferrand travelkingdom i need to book flights please help Mishpachah@verizon.net I'm not a customer I'm a rep


InquiryId :  5124  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 07:08:28  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 09:52:56

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-02 07:08:28

I would like to quit world ventures and have my automatic monthly fee stopped immediately. Please email me a confirmation at my new email address. Thank You Kim Thomas 11900 Galleon Road Frisco, Tx 75035 NEW EMAIL: jon-n-kimt@tx.rr.com


InquiryId :  5125  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-02 07:10:10  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 09:03:36

Hi,
We will let our technical team know about that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 07:10:10

Have you thought about adding a sort by area on Hotels, I know at our office we use that alot when making motel reservations ?


InquiryId :  5128  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 07:27:50  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 09:47:00

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-02 07:27:50

I want to terminate my membership. What has to be done to stop worldventures from charging the $20 monthly fee on my credit card? Let me know. Paul Schertl


InquiryId :  5130  InquiryType :  Flight  DateAndTime :  2007-05-02 08:37:41  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 08:59:18

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 08:37:41

FTA member needing assistance booking a flight for two adults for Oct. 27th, early am flight with a return date of Oct. 30 pm flight to Orlando, Fla. from Atlanta, Ga.


InquiryId :  5131  InquiryType :  Flight  DateAndTime :  2007-05-02 08:38:56  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 08:59:47

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 08:38:56

FTA member needing assistance booking a flight for two adults for Oct. 27th, early am flight with a return date of Oct. 30 pm flight to Orlando, Fla. from Atlanta, Ga.


InquiryId :  5133  InquiryType :  Existing Reservation  DateAndTime :  2007-05-02 09:09:03  Status :  Replied and Resolved
Replied By Nick at 2007-05-12 14:58:13

Hi,
For this you have to come back to live chat and our agent will asssist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 09:09:03

I cancelled a trip with your agency several weeks ago but have not seen the credit posted to my Amex account as of yet? My ID # with world ventures is 8L20P01JB. My reservation # with United Vacations is 9Q211043. Please post the credit to my account immediately. When I booked this reservation you posted the debit to my account that same day?? Thank you. Tim Panico


InquiryId :  5136  InquiryType :  New Reservation  DateAndTime :  2007-05-02 09:52:57  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 11:07:07

Hi,
You have to enter her as an Adult.Please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 09:52:57

hi, I would like to make a reservation for Puerta Vallarta -Land Only for me and my daughter. I have problem to input my daughter's birthday (08/14/1993). She does not fall in any category, not adult and not child ???? Please contact me @ (619)301-2563 Thanks, Olga


InquiryId :  5137  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 09:53:20  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 09:59:10

you can go to your back office under billing manager and make that change. If your payment is past due you will need to call or live chat and make us aware so that we can reset your billing date. Billing Dept.
Customer submitted at 2007-05-02 09:53:20

My credit card that's on file was lost and I never got to change that so I need to make a payment.


InquiryId :  5141  InquiryType :  Flight  DateAndTime :  2007-05-02 10:03:24  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 11:23:43

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 10:03:24

I am looking for the most resonable fare out of ICT (wichita) to STL in the middle of June. We have to be there by 2:00 p.m. on 6/11, but can leave on 6/10. Are there any secrets or ways to come of with a cheaper fare if I am somewhat flexible?


InquiryId :  5145  InquiryType :  FAM News  DateAndTime :  2007-05-02 10:22:28  Status :  Replied and Resolved
Customer submitted at 2007-05-02 10:22:28

I'm trying to order the Fam news subscription, it goes all the way through taking my CC and then it just sits there. It does not let me know if it has been ordered or not. How can I get this ordered?


InquiryId :  5146  InquiryType :  Flight  DateAndTime :  2007-05-02 10:27:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 20:33:10

Please try the search with aiport code on Lagos,Nigeria(Los)

Thank You
WorldVentures Team
Customer submitted at 2007-05-02 13:35:33

I used the one you guys gave me zar. Can you try it yourself? I need to respond with something. Please get back to me ASAP.
Replied By Nick at 2007-05-02 11:24:35

Hi,
What is the airport code you are entering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 10:27:29

I have a friend that is wanting to go to Nigeria africa from chicago leaving the 24th of May and returning the 22nd of June. When I tried to check it out it says there is no city with that name. Can you try and give me the lowest price you find?


InquiryId :  5150  InquiryType :  New Reservation  DateAndTime :  2007-05-02 10:56:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 20:36:02

Could you please paste here the url of the search results and also the dates and destination of travel.

Thank You
WorldVentures Team
Customer submitted at 2007-05-02 16:35:12

The question was what do I do after I click the "book" button for the cruise date? All I got was a page showing the decks of the ship and Gwendolyn Miller's name at the top who is the person who gave me the card. I clicked on everything on the site and got no help in what to do next. What do you do to submit? Or maybe the question is what do you submit when there was nothing to submit?
Replied By Nick at 2007-05-02 11:21:54

Hi,
After you submit the cruise request we will email back the complete final rate. You will get a chance to approve the rate before we charge the card, you have the options to add insurance,transfers and air with the cruise as well as pre or post hotels all as part of the package.You will be able to view the fare in the creditr card detail page.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 10:56:44

I hit thr book button and it transfers me to a page showing the ship decks but no instrucions. I hit the shopping cart and it shows nothing in the cart. What am I doing wrong? I want to see what the total cost is before I make final reservations and then clear the dates with my granddaughters.


InquiryId :  5158  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 11:25:43  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-05 18:14:28

To cancel you must submit a signed letter stating you wish to cancel please include a signature and your Id number and fax it to 985-972-6842 Thank your Worldventures Team
Customer submitted at 2007-05-02 11:25:43

hi just checking to see if my dream trip membership cancellation has been received and is ok !


InquiryId :  5160  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 11:30:05  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-23 08:33:49

Go to your back office,and email compliance to get approval. Give them the travel agency name that you will be using. (S.A.)
Customer submitted at 2007-05-02 11:30:05

How do I put My Own travel agency name at the top of my website? I went to Login and it had upload photo etc but I would like my agency name to be easily seen. Also I am trying to sign up for Phoenix online. How do I do it? I know the deadline is today.


InquiryId :  5161  InquiryType :  New Reservation  DateAndTime :  2007-05-02 11:39:59  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 13:26:14

Hi,
Please delete cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 11:39:59

I have a person who I am trying to sell the product to and she flies to rockford all the time but when she goes to our site it shows 0 of 0 flights we know flights go there why does it not show any flights


InquiryId :  5162  InquiryType :  Flight  DateAndTime :  2007-05-02 11:42:42  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 13:30:57

Hi,
We do not search for Southwest Flights.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 11:42:42

When checking the flights to Phoenix there are a lot but southwest does not show are we not able to search southwest on our powersearch?


InquiryId :  5164  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 12:00:01  Status :  Replied and Resolved
Customer submitted at 2007-05-02 12:00:01

just rang 972 985 6841 to verify dream trip cancellation as requested and line when dead after telling me the opening times ! NOT impressed ! PLEASE can you make sure this is SORTED - my dream trip CANCELLATION


InquiryId :  5168  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 12:37:11  Status :  Replied and Resolved
Replied By Veronica H at 2007-05-12 09:32:03

Hello: I show that you bought three Journey\'s on the 14th of April in the amount of 999.00, 2nd one is 4,995.00 and 3rd one is 3,996.00. For the View from the Edge we have that you bought One for 499.00 and on the second form you bought for 10 people in the amount of 4999.00 If you have any questions you may contacrt us at 972-985-6841. Thanks, CSR Dept.
Customer submitted at 2007-05-02 12:37:11

What these charges break down for? They were made at the jersey acceleraterd training. I was not given a receipt. They were made using my old credit card that I lost #4761 5385 6514 1462 $4995 $999 (journey?) $499 (edge?) $3996 $499 (edge?) $4500 I did not receive a copy of the orders nor have i received any tickets!!! I emailed them last week and no one responded. :(


InquiryId :  5169  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 12:44:40  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-03 12:56:46

Hi
Please provide your member id# to update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-02 12:44:40

My web site will not forward, and when I log onto my web site my user name is not present nor is my member number. My web site destinationsunknown is also not showing up under my name on my profile page, can you please assist.


InquiryId :  5170  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 12:52:46  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-05 18:21:49

No you don\'t have to it is best to keep in rolling as many as you can so that you can become sr and director and recive higher commisions Thank you Worldventures Team
Customer submitted at 2007-05-02 12:52:46

Once I become Fully qualified do I have to keep on personally enrolling 6 people every 8 weeks?


InquiryId :  5172  InquiryType :  Existing Reservation  DateAndTime :  2007-05-02 12:57:35  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 13:25:12

Hi,
Your reservation is confirmed and we have already sent the confirmation E-mail to peet.loessberg@okc.gov but it bounced back. Please check the E-mail address and give me the correct one so that I can resend the confirmation E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 12:57:35

Tracking # GRP0I9057D2M I am on my work computer, so could not get on Live Chat. I'm just wondering how long it usually is until a customer receives confirmation by email.


InquiryId :  5180  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 14:00:52  Status :  Replied and Resolved
Customer submitted at 2007-05-02 14:00:52

Hi Jonathan, recieved your response about my check, the only check registered in my account from worldventures was the 4/24 400.00, the check for 4/16 200 and 4/20 200 was not in my account. thank you for help


InquiryId :  5182  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 14:01:58  Status :  Replied and Resolved
Replied By Michelle M at 2007-06-26 15:50:02

I show this issue is no longer outstanding. I do apologize for the delay in response. Thanks for your time in the matter. Michelle WorldVentures, LLC
Customer submitted at 2007-05-02 14:01:58

876600- chris dyball- As per live chat they suggested I create this ticket: I need to confirm how many enrollments I had for last month. It should be 18. when I go to the "tabular geneology" tab in my back office it has other people listed as the enroller when in actuality I enrolled the person. I did give away sponsorship to the other person that is getting the credit in tabular geneology but for some reason it also says that they enrolled them as well.


InquiryId :  5183  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 14:07:15  Status :  Replied and Resolved
Replied By Veronica H at 2007-05-12 08:26:23

Hello: I show that you bought three Journey\'s on the 14th of April in the amount of 999.00, 2nd one is 4,995.00 and 3rd one is 3,996.00. For the View from the Edge we have that you bought One for 499.00 and on the second form you bought for 10 people in the amount of 4999.00 If you have any questions you may contacrt us at 972-985-6841. Thanks, CSR Dept.
Customer submitted at 2007-05-02 14:07:15

what these charges break down for. They were made at the jersey training. I was not given a receipt. They were made using my old credit card that I lost #4761 5385 6514 1462 $4995 transaction # 0126 $999 (journey?) # 1034 $499 (edge?) # 0142 $3996 transaction # 0241 $499 (edge?) # 0373 $4500 #0381 I called and could not get through to billing. Can someone please help? I did not receive a copy of the orders nor have i received any tickets!!! I emailed them last week and no one responded. :(


InquiryId :  5187  InquiryType :  New Reservation  DateAndTime :  2007-05-02 14:49:51  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 15:50:41

Hi,
Whatever price you are getting in our search result is the one we are offereing. If we get lower price while bookimg then we book for the lower price. We check on the Lowest price available while booking it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 14:49:51

How do I get my travel agent discount? Why our prices are higher than other companies. Hotel.com gave a price of 87usd per night and world ventures 100usd + 5 usd service, same hotel, same days and dates.


InquiryId :  5189  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 14:56:18  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 09:31:44

I have deactivated your account so that you are not charged for May but, to cancel your account you need to fax us a cancellation letter with your signature and member ID number to us at 972 985 6842. If there is anything else we can assist you with please contact us through live chat or another inquiry. Thank you, Client Services
Customer submitted at 2007-05-02 14:56:18

how do I deactivate my membership?


InquiryId :  5190  InquiryType :  Existing Reservation  DateAndTime :  2007-05-02 15:04:51  Status :  Replied and Resolved
Replied By Nick at 2007-05-02 15:48:59

Hi,
I need the Tracking number of your reservation to check the details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 15:04:51

need to leave work... what happened to my confirmation.. Ing.


InquiryId :  5192  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 16:10:15  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:32:45

Your payment went through correctly for this month. Thank you, Client Services
Customer submitted at 2007-05-02 16:10:15

I GOT THE DEBIT CARD THAT DECLINCE FROM WV MEMBERSHIP. IT'S EXPIRED. SO, INSTEAD USING MY CHECKING BOOK. IT'S UPDATE NOW. YOU CAN CHECK ON MY ACCOUNT NBR IN BILLING MANAGEMENT. THANKS, KURT


InquiryId :  5195  InquiryType :  Dreamtrips  DateAndTime :  2007-05-02 17:10:59  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-03 14:31:36

it will be leaving out of Miami....much better
Customer submitted at 2007-05-02 17:10:59

I noticed the itinerary change on the Bahamas cruise now leaving from miami, does that mean it will return to Miami or at Port Canaveral? Rhonda Bickford 880814


InquiryId :  5197  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 17:37:20  Status :  Replied and Unresolved
Replied By Lorie S at 2007-05-12 09:35:33

Please give us the names and member ID numbers of the people that you are referring to all I have is your name and the name of Vivca, I need the person\'s member ID number that you are referring to in this inquiry. Thank you, Client Services
Customer submitted at 2007-05-02 17:37:20

I have two members on my binary that are showing red.Ive,did a live chat last week in my back office and the response was that this happen sometimes with new members.I need to know if I fax a Payment Authorization Form how long will it take for them to be active.One of these represenative that is showing inactive on my binary is was one of the eight represenative that was sponsor by a member name Vivica Montgomery. All of these eight members was enrolled in the month of April, this should qualfy her for one share for April bonous.


InquiryId :  5198  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-02 17:46:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 22:42:53

Could you please give me the subdomain name?

Thank You
WorldVentures Team
Customer submitted at 2007-05-02 17:46:44

toolbar still not working 2nd request


InquiryId :  5199  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 17:54:31  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:33:11

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. Please fax this information to 972-985-6740. Have a wonderful day, Client Services
Customer submitted at 2007-05-02 17:54:31

My husband and I would like to discontinue our membership. Please call me 702-419-3518


InquiryId :  5200  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 17:54:56  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:33:31

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. Please fax this information to 972-985-6740. Have a wonderful day, Client Services
Customer submitted at 2007-05-02 17:54:56

My husband and I would like to discontinue our membership. Please call me 702-419-3518


InquiryId :  5201  InquiryType :  Flight  DateAndTime :  2007-05-02 18:12:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 22:46:13

We do not search Southwest Airlines.

Thank You
WorldVentures Team
Customer submitted at 2007-05-02 18:12:54

We need info on Southwest flight, they are not on power serch


InquiryId :  5203  InquiryType :  Dreamtrips  DateAndTime :  2007-05-02 18:39:34  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-03 14:32:26

the transfers can be purchased in the airport 20.00 per person not included. thanks
Customer submitted at 2007-05-02 18:39:34

Are transfers from airport to cruise ship included in the dream trip Bahama 59.00 special? We're thinking of coming into Miami airport. If cost, how much?


InquiryId :  5205  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 19:44:32  Status :  Replied and Resolved
Replied By Nick at 2007-05-03 12:27:46

Hi,
Please E-mail at lockout@worldventures.com to get the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-02 19:44:32

cant log on back office and got email from c.russell@worldventures that I dont understand. Please help!


InquiryId :  5206  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-02 19:49:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-02 22:52:17

.biz site is temporarily down it will be restored shortly.

Thank You
WorldVentures Team
Customer submitted at 2007-05-02 19:49:24

I can't access my website, makingmemories.worldventures.BIZ. Is there something wrong?


InquiryId :  5207  InquiryType :  Represenative Billing  DateAndTime :  2007-05-02 19:58:44  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:33:48

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. Please fax this information to 972-985-6740. Have a wonderful day, Client Services
Customer submitted at 2007-05-02 19:58:44

How do I cancel my monthly dues right now?


InquiryId :  5212  InquiryType :  Existing Reservation  DateAndTime :  2007-05-02 21:44:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-03 21:27:58

Your reservation is confirmed and your Hotel Confirmation #: 044573372 .

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 12:12:09

WorldVentures tracking ID :GRP92P0U04ZL
Replied By risaf risaf at 2007-05-02 22:54:31

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-02 21:44:30

Has my reservation been finalized yet?


InquiryId :  5216  InquiryType :  Represenative Support  DateAndTime :  2007-05-02 23:37:32  Status :  Replied and Resolved
Replied By Sunny at 2007-05-03 13:15:14

Hi
In order to reissue a renew RTA card it cost $10. Please fax in a Payment Authorization form to 972-985-6842.
Thank you, client services.
Customer submitted at 2007-05-02 23:37:32

I have not been actively working the business, but I have been doing more networking. My RTAcard expires 05/07. How do I renew my membership? I am still paying the fees.


InquiryId :  5217  InquiryType :  New Reservation  DateAndTime :  2007-05-03 02:46:35  Status :  Replied and Resolved
Replied By Nick at 2007-05-03 06:54:17

Hi,
What is the error message you are getting?

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-03 02:46:35

I am trying to book a room on this site and nothing happens when I click on the "book" link...it does not work or redirect me. I don't want to lose the rate. Thanks


InquiryId :  5222  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 06:42:43  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-03 11:57:06

Hi
Please provide the member id# to update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 06:42:43

I know that I have enough personals for the April bonus but I don't see my name on the bonus pool. When do we get paid on the this monthly bonuses?


InquiryId :  5224  InquiryType :  Dreamtrips  DateAndTime :  2007-05-03 06:50:53  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-03 14:35:42

the cruise portion is 59.99 plus govt fees and port taxes comes to 200 plus. thanks
Customer submitted at 2007-05-03 06:50:53

The Bahamma Cruise in Sept. It is advertised as $59-$99 and when I start to fill out the information it is 200.99 per person. Which is it? Also there is another dreamtrip couple that are going with us, can we get adjoining rooms or rooms next door?


InquiryId :  5232  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 08:28:17  Status :  Replied and Resolved
Replied By Sunny at 2007-05-03 10:31:24

Hi
It takes upto 10 business days to receive the card.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 08:28:17

I recently completed the RTA Exam and passed. How long after I upload my photo, will I receive my card?


InquiryId :  5235  InquiryType :  Represenative Billing  DateAndTime :  2007-05-03 08:56:26  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 09:40:24

Once you have the updated payment information please fax a payment authorization form to us at 972 985 6842 for April\'s payment and if it is after May then May\'s payment as well. If there is anything else we can assist you with please contact us through live chat or another inquiry. Thank you, Client Services
Customer submitted at 2007-05-03 08:56:26

I've had to close my bank account used for my automatic billing due to a missing check. I am also starting a new job and will not have the funds for last months dues for another week to two weeks, at which time I will get you my new account info for automatic billing. My apologies for any inconvenience. Tim Tarvin Rep # 862116


InquiryId :  5237  InquiryType :  New Reservation  DateAndTime :  2007-05-03 09:14:28  Status :  Replied and Resolved
Replied By Nick at 2007-05-03 10:14:31

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-03 09:14:28

I would like to more on a trip for a friend, she has a quote for Secrets Capri Riviera for $3377.00 from Escape to eden vacations all inclusive $100 resort credit. Dates are 8-11-07 to 8-17-07 Thank you Heather Gosvener RTA


InquiryId :  5238  InquiryType :  Represenative Billing  DateAndTime :  2007-05-03 09:26:38  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:39:13

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. Please fax this information to 972-985-6740. Have a wonderful day, Client Services
Customer submitted at 2007-05-03 09:26:38

I WANT TO CANCELLED


InquiryId :  5241  InquiryType :  Existing Reservation  DateAndTime :  2007-05-03 09:46:18  Status :  Replied and Resolved
Replied By Nick at 2007-05-03 10:12:55

Hi,
Please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-03 09:46:18

Hey I want to try to find this trip at the best price. From LAX to London London to Livingstone or Victoria Falls Then return to LA 1.) I want to be in Europe for 3-5 days either at the start or end of my trip 2.) Need to be in Livingtone or Victoria Falls by the July 6th


InquiryId :  5242  InquiryType :  Represenative Billing  DateAndTime :  2007-05-03 09:46:56  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 09:13:17

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-03 09:46:56

how do I cancel the $39.94 automatic charge to my credit card every month?


InquiryId :  5243  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 09:55:39  Status :  Replied and Resolved
Replied By Nick at 2007-05-03 10:37:47

Hi,
It normally takes 10 business days for the card to be issued.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-03 09:55:39

want to find out why it's taking so long for business cards to come in. Please call me at 808-281-0266. Thank You. Mary Ann Fagaragan


InquiryId :  5244  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 09:56:22  Status :  Replied and Resolved
Replied By Sunny at 2007-05-03 10:13:58

Hi
Yes, you can change the name of your site. You need to login to your .biz site and then go to \'My profile\' which is under Main Menu. Then you need to selct the \'Replicated website\' option and there you can enter the new site name that you want.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 09:56:22

Can I change the name of my site. currently it is: frankcoleman.worldventures.com Can I change it to gogo.worldventures.com for instance (not the name I want to use)?


InquiryId :  5246  InquiryType :  Hotel  DateAndTime :  2007-05-03 10:34:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-03 23:17:42

Ok, we will check and add it if not found in the search.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 10:34:37

This is sort of a feature reqeust. I am using power search to look for hotels in the Las Vegas area, and the system does not seem to have the Loews Lake Las Vegas hotel in the database. We may want to add it to our system. Thanks! -Earl


InquiryId :  5247  InquiryType :  Dreamtrips  DateAndTime :  2007-05-03 10:43:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-03 14:37:42

please email r.walker@worldventures.com he can help you out
Customer submitted at 2007-05-03 10:43:27

I am having trouble trying to make reservation for the dreamtrip, bahamam crusie. when I tryed to book the cruise it would only show 1 person, when in fact I put me and my husband in. Can you help me with this problem


InquiryId :  5248  InquiryType :  Existing Reservation  DateAndTime :  2007-05-03 10:59:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-03 23:18:58

Please use the powersearch to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 10:59:06

Do you have a live operator that can get me the best price on a ticket?


InquiryId :  5250  InquiryType :  Existing Reservation  DateAndTime :  2007-05-03 11:11:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-03 23:23:11

Please come to live chat immediately and refer the tracking number on the reservation for our agent to help you regarding the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 11:11:57

my flight is wrong. Please call me asap 240-747-5660


InquiryId :  5251  InquiryType :  Existing Reservation  DateAndTime :  2007-05-03 11:13:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-03 23:27:00

Please come to live chat and refer the tracking number and our agent will help you process the request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 11:13:40

Credit card did not go through tracking number: GRPVH209033I please get back to me as soon as possible to give another credit card.


InquiryId :  5252  InquiryType :  Represenative Billing  DateAndTime :  2007-05-03 11:20:02  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:39:51

Under the main menu there is a section titled billing manager.
Customer submitted at 2007-05-03 11:20:02

Where do I find out about the representative billing. I cannot locate a members area on this site. Thanks


InquiryId :  5253  InquiryType :  Hotel  DateAndTime :  2007-05-03 11:44:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-03 23:28:13

Please try our powersearch under hotel tab to get a quote on hotel deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 11:44:45

i need a all inclusive meal include resort in fla, from may 18-22, with 2 adults


InquiryId :  5254  InquiryType :  Hotel  DateAndTime :  2007-05-03 12:16:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-03 23:41:29

Please try the powersearch to get a quote on hotel request

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 12:16:27

Any way for you to help me book through this site to stay at the Stockman and Commercial Casino in Elko, Nevada checking in on May 24 and checking out on May 29? One adult non-smoking room.


InquiryId :  5256  InquiryType :  New Reservation  DateAndTime :  2007-05-03 12:31:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-03 23:43:35

everything seems to be fine, do you see an option to insert the passenger name on top of the same page ,if no then please give me the subdomain name to check your problem.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 12:31:48

I am trying to make a reservation for the Hyatt Regency Airport in Orlando. I am able to get as far as seeing the room I want which is 2 dbl beds for $480.04. However when I push the "book" button- NOTHING happens.


InquiryId :  5259  InquiryType :  Dreamtrips  DateAndTime :  2007-05-03 13:22:07  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-03 15:00:17

you are confirmed and i will make sure you get a cf letter sometime this week. thanks again
Customer submitted at 2007-05-03 13:22:07

I booked the Jamaica trip last Saturday and have yet to get a confirmation. The trip was only 40% booked at the time and is now 99% booked. I am curious as to why I have not received a confirmation yet.


InquiryId :  5260  InquiryType :  Represenative Billing  DateAndTime :  2007-05-03 13:37:06  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 11:06:29

He will need to fax us a payment authorization form which he can find in his back office under support tools. He will need to list his new payment information and also on the one time payment line, he will need to list the amount past due so that we can bring the account current.
Customer submitted at 2007-05-03 13:37:06

873810 is inactive, but he has put a request to update billing.


InquiryId :  5261  InquiryType :  Dot Com Site  DateAndTime :  2007-05-03 13:44:38  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 13:30:35

Hi,
I have tried uploading a picture of blue mountain and it is showing up. Everything is working fine. Please check from your end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-03 20:49:37

Log-in name anitaotten URL anitaotten WV ID # 881543 Thanks for your help!
Replied By Nick at 2007-05-03 14:56:26

Hi,
Please provide me the URL of your website and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-03 13:44:38

I have tried and tried to upload my photo to my website, and I continue to get an error message that the program will not support the picture. I have squared this picture on my MAC, so I know that is not the issue. What is wrong? Can you please help me???


InquiryId :  5262  InquiryType :  Hotel  DateAndTime :  2007-05-03 13:46:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-06 20:34:55

Could you please give me the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 05:50:44

but it doesn't display anything when you ask for more information about hotel and all inclusive.
Replied By risaf risaf at 2007-05-03 23:45:00

Our website do display all inclusive price, is there any special hotel you are looking for that you do not see on the website?

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 13:46:49

u guys need to put all inclusive price to compare with travelocity and others companies


InquiryId :  5264  InquiryType :  Dreamtrips  DateAndTime :  2007-05-03 14:11:16  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-03 15:06:47

Please email r.walker@worldventures.com
Customer submitted at 2007-05-03 14:11:16

My name is Marcia Alexander, I need to sign up for a password, my # is 874496 my e- mail address is meralx60636@aol.com. I am trying to sign up for the bahama cruise came you send me the information I need. right away. Thanks Marcia


InquiryId :  5266  InquiryType :  Dreamtrips  DateAndTime :  2007-05-03 14:20:55  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-04 12:51:01

you are confirmed you will get a letter soon. thanks
Customer submitted at 2007-05-03 14:20:55

Please send me info about the dream trip cruise to mexico, I thought it was bought, We haven't received any confirmation number or a reciecpt yet.


InquiryId :  5268  InquiryType :  Flight  DateAndTime :  2007-05-03 14:43:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-03 23:46:04

Please try the powersearch under flight tab to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 14:43:29

Hi Lavar I would like to get a flight to Montserrat MNI for 2 at a good price. Dec 21 to Dec 28. What can you do for us? Vida v.greenaway@comcast.net


InquiryId :  5274  InquiryType :  Dreamtrips  DateAndTime :  2007-05-03 15:23:05  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-04 12:51:39

yes children have to pay the same as adults on cruises. thanks
Customer submitted at 2007-05-03 15:23:05

Wanting to know if our son who is younger than 2 years old is charged a full price ticket? Not sure of the costs for children. Thanks.


InquiryId :  5275  InquiryType :  Group Reservation  DateAndTime :  2007-05-03 15:55:11  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 08:19:11

Hi,
All group requests are handles by a separate dept, First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-03 15:55:11

Hi, I have sent the request for the reservation to group travel department for three adults and 10 children from LAX to Orlando, Florida. Departure June 19, 2007, arrive back at LAX June 24 and have not got any responce from past 3 weeks. I would like to give the quote to my client. I want to know what is happening. If i go to chat they will tell me to email and if i email i am not getting the response. If this is the ting happening then, this makes me look bad and I can lose lots of future business.


InquiryId :  5276  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 16:15:29  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 18:25:39

You will need to log into your back office. And click on support tool, then click on marketing material from there you can order your business cards. Thank you World Ventures Team
Customer submitted at 2007-05-03 16:15:29

Where do I go to order my business, RTA Cards & DreamTrip cards?


InquiryId :  5281  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 17:19:18  Status :  Replied and Resolved
Replied By Sunny at 2007-05-09 13:22:06

Hi
We cannot delete any email addresses on your behalf. You can only delete, modify your own email address.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 17:19:18

This is for Tech Support: Eliminate an email without associated personal information (name address etc.). Please eliminate email address:castroviejo@directionalresearch.com from the system. It does not have any personal information attached to it. Advised member 857081 it would be done by Wednesday


InquiryId :  5285  InquiryType :  Existing Reservation  DateAndTime :  2007-05-03 18:14:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-04 00:56:16

That should be a data base error, we will have this corrected ASAP.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 18:14:12

When I search for Holiday Inn hotels in Miami, I only get four. The downtown hotel link goes to a hotel in HONG KONG, not Miami. Because of this, I was unable to book travel!


InquiryId :  5287  InquiryType :  Represenative Billing  DateAndTime :  2007-05-03 18:21:57  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 11:26:04

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-03 18:21:57

I need to cancel my membership, the fax numbers provided to me are not working. My ID # is 883414


InquiryId :  5288  InquiryType :  Existing Reservation  DateAndTime :  2007-05-03 18:25:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-04 00:57:00

Could you please give me your subdomain name and also login/passwor information to check this?

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 18:25:06

My address under my Profile is incorrect. How can I correct it? The correct permanent address is: 83-19 141 Street, #605 Briarwood, NY 11435 Currently, I am at the alternative address (3843 Maxson Road, #217, El Monte, CA 91732) and will be at this address for the next couple of months. Can All infomation be sent at the alternative address until I notify you to switch back to my permanent address? I appreciate your help.


InquiryId :  5291  InquiryType :  Represenative Billing  DateAndTime :  2007-05-03 18:42:01  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 12:16:23

We have deactivated your billing pending the processing of your cancellation. Thank You
Customer submitted at 2007-05-08 12:14:21

I just faxed it to you. Saturday May 5, I mailed the notice to the address on the back of the original blank contracts that I have in my possession. And I contacted my credit card company so any further charges will be disputed. Patricia Dotzler WV # 851517
Replied By Karen O at 2007-05-08 11:26:42

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-03 18:42:01

I have been unable to deactivate the charges on my site.


InquiryId :  5297  InquiryType :  Dreamtrips  DateAndTime :  2007-05-03 20:06:53  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-04 13:12:15

yeah that\'s fine you can bring a companion.
Customer submitted at 2007-05-03 20:06:53

Can a member bring a friend on the Dream Trip who is not a member?


InquiryId :  5301  InquiryType :  Represenative Billing  DateAndTime :  2007-05-03 20:37:10  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 12:17:36

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-03 20:37:10

I need to cancel my account. thank toy my name is Jared Fuster my account number is #871766


InquiryId :  5302  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 20:47:39  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 18:23:03

Through your back office on your .biz site go to my profile. And for your .com website login at the top right hand and click the tab that says upload photo. Thank you World Ventures Team
Customer submitted at 2007-05-03 20:47:39

How can I put a message next to my picture on my website?


InquiryId :  5306  InquiryType :  Existing Reservation  DateAndTime :  2007-05-03 21:14:11  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-04 02:05:55

Please use our powersearch to get a quote on deal you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 21:14:11

HOW CAN I GET HELP WANT TO FLYTO LONDON AND RENT A CAR TO GO TO SWANSEA


InquiryId :  5307  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 21:14:36  Status :  Replied and Resolved
Replied By Geetha at 2007-05-04 21:58:41

Hi,
Please go to Client Services live chat from your back office and they will be able to assist you with this.
Thanking you,
WorldVentures team.
Customer submitted at 2007-05-03 21:14:36

Please check to see status of these two events: irene perez: I called corporate a few weeks ago concerning a couple of checks. [22:21:57] irene perez: 1. was a check sent to an assoicate in error her name is martha watson around 2/27 i gave her the sponsorship and i was supposed to keep the fee, corporate said they would call me back on this that day and i have not hear from them? irene perez: The other incident is from 3/14 and has to do with a direct deposite that i did not get for christine d. a new associate. i have also sent a request way back when one and called corporte on this also. i will try again tomorrow.


InquiryId :  5309  InquiryType :  Represenative Billing  DateAndTime :  2007-05-03 21:36:15  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 14:04:27

We have cancelled your Dream Trip membership per your request. Your account is now RTA only.
Customer submitted at 2007-05-03 21:36:15

Please cancel my monthly charge for the dream trips website effective immediately. Thank you.


InquiryId :  5310  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 21:58:47  Status :  Replied and Resolved
Replied By Michelle M at 2007-06-26 15:54:26

I show this issue is no longer outstanding. I do apologize for the delay in response. Thanks for your time in the matter. Michelle WorldVentures, LLC
Customer submitted at 2007-05-03 21:58:47

Anne Balke #839163 Our Personal - Has 5 personals & you only show 3 & her lineage should reflect 2 more because of that.


InquiryId :  5312  InquiryType :  Group Reservation  DateAndTime :  2007-05-03 22:07:27  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 08:34:41

Hi,
All group requests are handles by a separate dept, First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-03 22:07:27

I am trying to book 9 people to leave from Nassau, Bahamas June 18 to Richmond, VA and returning June 23. I was wondering if someone can please help me. Please leave a phone contact for me to call someone please.


InquiryId :  5316  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 22:44:05  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-09 11:55:48

Hi
Please provide your member id#

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 22:44:05

Could not get into FAM news today. Received the following error Yes, Error Code: Exception No Source page: FamNews .aspx.Page-Load additional info: at Micorsoft. visualBasicCompilerService.LongType, FromString (String Value) at MEMBERaREAdOTnETV100.fAMnEWA.PAGE-lOADiOBJECT SENDER,EventArgs e) Please advise as to nature of this error and any corrections


InquiryId :  5317  InquiryType :  Represenative Support  DateAndTime :  2007-05-03 22:44:22  Status :  Replied and Resolved
Replied By Geetha at 2007-05-08 00:03:14

Hi,
Please give the previous and new subdomain name, user ID and password and we will check on this.
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-03 22:44:22

Can you please tell me what you curently show as my URL for my .com and .biz websites? I tried to change my website address name from what I originally named it and at it first it said it was accepted and then it said the URL was already taken when I clicked on 'save', so I'm not sure which one is the correct URL to give to my customers. My representative ID # is 883109. Thank you.


InquiryId :  5318  InquiryType :  New Reservation  DateAndTime :  2007-05-03 22:53:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-04 02:30:55

Could you please give me the search criteria you are looking for? We do even search for inventory from expedia and you should be able to book the same on our website,let me check the problem and get it fixed ASAP.

Thank You
WorldVentures Team
Customer submitted at 2007-05-03 22:53:39

When looking for a flight and hotel combination from Ontario, CA to Washington DC, the names of the hotels come up and the amount of the flights come up but only some of the hotel prices show up but the package prices show as NA and when the button to book it is clicked for any of the packages it says hotel not available. It is as if the site does not finish its search. I was able to go to Expedia and get the information quickly and came back to this site and it still was unchanged. I want to be able to believe fully in the capability of this site to tell others about it but when I have problems like this it is hard.


InquiryId :  5320  InquiryType :  New Reservation  DateAndTime :  2007-05-04 00:50:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-04 02:33:10

Any changes/cancellation made to the confirmed trip will incur penalty, to know more about the cancellation and change policy please come to live chat and our representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 00:50:46

My computer keeps shutting down,I would like someone to call me regarding res# GRP2D04M1M60 this is my first time trying to compare/ book a trip for a friend she wants to know cancelation and the resort features and what the guide lines are for the payment of this trip. Are there any resort credits for this trip?


InquiryId :  5325  InquiryType :  Existing Reservation  DateAndTime :  2007-05-04 05:10:10  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 07:55:29

Hi,
Your reservation is cancelled as per your request and your credit card is not charged.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-04 05:10:10

I have been unable to confirm this flight since last night. My tracking no. is GRPHQ201024U


InquiryId :  5333  InquiryType :  Represenative Support  DateAndTime :  2007-05-04 07:35:27  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 18:36:24

You will need to call us at 972 985-6841 between the hours 10:00-5:00 central time Monday through Saturday. Thank you World Ventures Team
Customer submitted at 2007-05-04 07:35:27

a new member cannot get access to her biz web site. she gets an error. her web is www.thirtysomething whom should she call?


InquiryId :  5335  InquiryType :  Represenative Support  DateAndTime :  2007-05-04 07:44:26  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 11:07:22

Good Afternoon, Please fax is the ID numbers and names of all that were sponsored so that we can research this issue further. Our fax number 972-985-6842. Thank You
Customer submitted at 2007-05-04 07:44:26

879613 ID# I wanted to give you my contact # for the question regarding the April bonus. I just wanted to make sure I qualified. I have the paperwork to submit if you need it. Please call Steve 480-495-2265. Thank you, Julie Coffinger


InquiryId :  5338  InquiryType :  New Reservation  DateAndTime :  2007-05-04 08:39:48  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 10:05:13

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-04 08:39:48

not able to get rates r/t 2 adults newark to myrtle beach flight only 5/4-5/8


InquiryId :  5339  InquiryType :  New Reservation  DateAndTime :  2007-05-04 08:45:06  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 10:05:51

Hi,
Please delete cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-04 08:45:06

When I try to do a car rental search is says "no reqid"


InquiryId :  5342  InquiryType :  Represenative Support  DateAndTime :  2007-05-04 09:31:17  Status :  Replied and Resolved
Replied By Michelle M at 2007-05-15 07:28:47

We have completed your placement change and it is correct for Sue Henry being on your right side. Please understand the position of Sue Henry is placed due to the enrollment of that position. Thanks for your time in the matter, Michelle
Customer submitted at 2007-05-04 09:31:17

I am getting very frustrated with resolving the situation of my bianary. When I joined I was presured into leting my sponsor enter my applications. He did not agree with my desire to give away sponsorship and as a result he entered everything so screwed up that it does not even make since. Please help me to fix this as I have tried so many times to resolve this. I have Sue Henry wanting to sign someone up know and she is on the wrong side. I would really like to start marketing my business but it is so messed up that I do not even know where to start. Also I was informed that I did not recieve the magazines that I ordered at the Vegas convention becuase my card was declined. I have tried to get help from live chatt regarding the fact that since the convention I have changed banks. I need to update my bank info and get a set date of what all is coming out of my account and when. I paid for the BTA membership and I do not think I am going to take the tests or attemp to reorder the magazines until I can get my tree fixed. Please help me as I really want to market my business. Carol Quamme 507-216-0012 #875839 under Red Oak Builders


InquiryId :  5346  InquiryType :  Existing Reservation  DateAndTime :  2007-05-04 10:13:28  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 15:32:18

Hi,
We handle customer service via live chat only. Please come to www.worldventures.com/wvindex.html and click on LiveChat.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-04 10:13:28

HI MY NAME IS JEANNETTE AND NEED TO CONTACT CUSTOMER SERVICE COULD YOU PLEASE GIVE ME A PHONE NUMBER . THANKS /JW.


InquiryId :  5350  InquiryType :  New Reservation  DateAndTime :  2007-05-04 11:12:12  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 15:36:56

Hi,
Please delete cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-04 11:12:12

I"m having trouble booking a reservation, everytime I click on book direct nothing appears


InquiryId :  5351  InquiryType :  Represenative Support  DateAndTime :  2007-05-04 11:21:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-06 21:54:37

As of now I could see the \"Travel Reservations\" link on your website takes to the initial wvindex.html page, if you could change the same to flight.html link and let me know so that I can have this checked.

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 11:21:02

Subdomain=gpettravel.worldventures.com ID=769655 PW=12345 Our company logo doesn't appear initially when using our company website. If you do the following, you will understand. Go to www.gpet-travel.com Click on "Travel Reservations" You will notice that our logo doesn't appear because we're using this URL https://www.world-venture.com/flight.html. We were told that we should change our URL to(https://www.world-venture.com/wvindex.html)in order for the logo to appear.However,we don't to use that URL because we want our customers to link directly to the flight reservation page on our "gpettravel.worldventures" travel site. We don't want our customers to link to the "gpettravel.worldventures" home page. Please help us resolve this problem!


InquiryId :  5354  InquiryType :  Flight  DateAndTime :  2007-05-04 11:55:22  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 15:42:26

Hi,
For seat arrangements or other special requests from the airline such as wheelchair, connection assistance for minors, or special meals, please contact the airline directly.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-04 11:55:22

When I place a reservation for a flight, are you able to get my seating assignment when you confirm the reservation?


InquiryId :  5356  InquiryType :  Existing Reservation  DateAndTime :  2007-05-04 12:13:03  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 15:33:54

Hi,
I have forwarded your suggestion to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-04 12:13:03

HI I am a new Representative, number 881938 and I have a few suggestions/questions. First can we increase the number of children in the drop-down menu. I have quite a few friends, including myself who have 4 or more children. It would be much easier to have the number in the drop-down menu rather than having to LiveChat to add the additonal children. I know that the other large internet travel companies do have that option. Also, is it possible for us to have more filters ie, restaurant available, pool-view, etc to assist our clients. THank you so much!


InquiryId :  5358  InquiryType :  Represenative Support  DateAndTime :  2007-05-04 12:55:01  Status :  Replied and Resolved
Replied By Veronica H at 2007-05-12 10:11:48

Hello: The DVD that is on the magazines can\'t be sold seperatly. You would have to purchase the magazines. If you have any questions plesse contact us direlcty through live chat or service ticket. Thanks, CSR Dept.
Customer submitted at 2007-05-04 12:55:01

On the Monday Acceleration call Martin trained from a brochure on how best to use the new magazine. He said that it came with the magazine. How does one get a copy of the brochure. There was not on in my magazine order? Thanks, Michael


InquiryId :  5360  InquiryType :  Dreamtrips  DateAndTime :  2007-05-04 13:17:45  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 10:20:51

Ok I will have Patty send you one next week when she gets back. thanks
Customer submitted at 2007-05-04 13:17:45

I signed up for the Oct Dream Trip - Mexican cruise but haven't received any confirmation that I am signed up. Will I be receiving a confirmation?


InquiryId :  5361  InquiryType :  Dreamtrips  DateAndTime :  2007-05-04 13:29:08  Status :  In Progress
Replied By Grant Merz at 2007-05-07 10:24:45

It sometimes will take up to two week before we charge your card. thanks
Customer submitted at 2007-05-04 13:29:08

Is the charge for a dreamtrip deducted now or time of.


InquiryId :  5362  InquiryType :  New Reservation  DateAndTime :  2007-05-04 13:39:26  Status :  Replied and Resolved
Replied By Nick at 2007-05-04 15:38:31

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-04 13:39:26

m interested in booking a trip for 4-6 people going to Hawaii On June 28 thru July 2nd staying at the HIlton Hawaiian Village in Wakiki. Looking at the computer this hotel is not available those dates. The room Id like would be the KIng RAInbow room with ocean view


InquiryId :  5363  InquiryType :  Represenative Support  DateAndTime :  2007-05-04 13:49:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-06 21:56:35

You can book the hotel on the .com site or you can come to live chat and our representative will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 13:49:14

I am trying to book a reservation with Marriott and they want my ITA #. What is this number? I have tried 874595 & 2080877-40 & 2080877 All numbers come up as invalid in length.


InquiryId :  5364  InquiryType :  Represenative Billing  DateAndTime :  2007-05-04 14:02:25  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:44:39

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. Please fax this information to 972-985-6740. Have a wonderful day, Client Services
Customer submitted at 2007-05-04 14:02:25

I need my membership to be canceled. I have made several attempts for this to happen, and have gotten no response. Please freeze all payments immediately!


InquiryId :  5365  InquiryType :  Represenative Billing  DateAndTime :  2007-05-04 14:04:44  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 09:44:55

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. Please fax this information to 972-985-6740. Have a wonderful day, Client Services
Customer submitted at 2007-05-04 14:04:44

I need to cancel my membership. I have made several attempts for this to take place, and have received no response back. This needs to take effect immediately!


InquiryId :  5367  InquiryType :  Represenative Support  DateAndTime :  2007-05-04 14:13:39  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 19:06:34

I do not show you to be on our challenge list. If you have still yet to receive your magazines. Please check you bank Account and see if a payment has gone through all of those went through on the 15. If not Please reorder from Purchase Products in your back office. Thank you World Ventures Team
Customer submitted at 2007-05-04 14:13:39

Dear Sirs I have not rec'd my magazines as of 3:55pm 5/4/07 please let me know what needs to be done to help this process. Mary


InquiryId :  5369  InquiryType :  Represenative Support  DateAndTime :  2007-05-04 14:59:31  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 18:46:18

You would need to contact billing at 972 985-6740. Thank you World Ventures Team
Customer submitted at 2007-05-04 14:59:31

regarding my direct deposit that goes into my bank account and come right out by worldventures


InquiryId :  5373  InquiryType :  Represenative Support  DateAndTime :  2007-05-04 15:52:00  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 18:43:42

I do not show you to be on our challenge list. If you have still yet to receive your magazines. Please check you bank Account and see if a payment has gone through all of those went through on the 15. If not Please reorder from Purchase Products in your back office. No you will not be charged twice and yes, you still will have the ten thousand guarantee. Thank you World Ventures Team
Customer submitted at 2007-05-04 15:52:00

I ordered the magazines at the Las Vegas Convention in early April and I have not received them yet. I checked my order history and the order does not appear. Do I have to reorder? Will my Credit Card be charged twice? How will this affect my participation in the 10K guarantee program?


InquiryId :  5374  InquiryType :  New Reservation  DateAndTime :  2007-05-04 16:23:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 00:13:06

Please try the powersearch under vacaton tab to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 16:23:26

My first attempt. Trying to book a trip for a friend to Cancun over the Memorial Day weekend for a wedding. He needs to get there Thursday and can return on Sunday or Monday, whichever gets him the best price. He could add room too. He is traveling as a single.


InquiryId :  5375  InquiryType :  Existing Reservation  DateAndTime :  2007-05-04 16:39:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 00:36:26

Please come to live chat and our representative will assist you regarding the change/cancellation policy on this reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 16:39:57

I need to cancell hotel, it was in a very bad area!!! reservation number 88MHK7FGD1L


InquiryId :  5376  InquiryType :  Flight  DateAndTime :  2007-05-04 16:50:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 00:37:27

Do you mean to change this once the reservation is confirmed?

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 16:50:14

Hi...I am trying to book a flight + hotel to Seattle. I am only getting one option for flight and it does not work for me. Is there any way to change it for a fee?


InquiryId :  5377  InquiryType :  New Reservation  DateAndTime :  2007-05-04 16:57:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 00:38:19

Please give me the subdomain name and also the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 16:57:34

I am trying to book a flight through your website, I click on the book with us and fill in my name then click continue then it just brings me back to the flight selection page, I have done this 10 times with no change, how do I book this flight?


InquiryId :  5384  InquiryType :  Flight  DateAndTime :  2007-05-04 18:10:22  Status :  Replied and Resolved
Replied By Nick at 2007-05-12 08:46:54

Hi,
I have forwarded your complaint to our Technical Department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-04 18:10:22

so many times we don't know A. how to correctly spell a city name and B. what the airport acronym or name is. we go to travelosity to get help then jump back to worldventures to plug it in which contradicts the whole powersearch purpose. I'm the rep. of worldventures. how/what do I do?


InquiryId :  5385  InquiryType :  Flight  DateAndTime :  2007-05-04 18:22:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 00:43:26

Everything seems to be working fine from our end, please give me the subdomain name and the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 18:22:40

Unable to book flight AA 5564/1456 OKC to ORD 5/19/2007 AA 3998 5/21/2007 for 2 passengers After I write the passengers names,and click coninue it returns to pg.1 Passengers names Bhupinder S. Obhrai Kanwal K.Obhrai


InquiryId :  5386  InquiryType :  Flight  DateAndTime :  2007-05-04 19:58:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 00:57:43

Tickets for bereavement fares has to be collected at the airport counter for international, Hawaii and Alaska travel.

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 19:58:45

I need to fly my son from Honolulu to LAX from May 10 (to leave Honolulu anytime after 3:00pm) and return to Honolulu on Sunday, May 12 (preferably an afternoon flight) due to a death in the family, his aunt. I am looking for a grievance flight and can I use airline miles?


InquiryId :  5389  InquiryType :  Travel Commissions  DateAndTime :  2007-05-04 20:19:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 01:01:46

Please provide me the tracking number on the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 20:19:25

just wondering what kind of commision i would get off this sale


InquiryId :  5390  InquiryType :  Existing Reservation  DateAndTime :  2007-05-04 20:53:45  Status :  Replied and Resolved
Replied By Sunny at 2007-05-06 09:07:38

Hi
Please provide me Tracking or the Group ID of the reservation or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-04 20:53:45

I received a message that my credit card did not work


InquiryId :  5401  InquiryType :  Represenative Support  DateAndTime :  2007-05-05 05:41:55  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-11 09:19:20

There is no recurring order for you. You will need to submit an order again by login to your back office an under the main menu tab just click on purchase magazines, and proceed.
Customer submitted at 2007-05-05 05:41:55

My Name is Ray Mikell, Rep ID # 842565. I am inquiring about a live chat message I left over 2 days ago and was told that someone would contact me shortly and have never been contacted. My problem is that several weeks ago I FAXed over my App. for the Home Magazine Program, ording 50 magazines for $270 and have not received anything as of this date. There is no phone number to contact anyone and it is very upsetting that I can not get any kind of answers. This magazine program is important to my business. My office phone # is 908-412-0264 and my home is 908-756-6408. HELP!!


InquiryId :  5403  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-05 07:03:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 01:03:38

Could you please give me your subdomain name and also login/passwor information to check this?

Thank You
WorldVentures Team
Customer submitted at 2007-05-05 07:03:47

On my .biz site, part of the features are not visible.


InquiryId :  5404  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-05 07:04:12  Status :  Replied and Resolved
Customer submitted at 2007-05-05 07:04:12

On my .biz site, part of the features are not visible.


InquiryId :  5405  InquiryType :  Represenative Support  DateAndTime :  2007-05-05 07:06:03  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 18:51:41

The photo that you submitted was rejected because it was to small. If you arlready uploaded a new photo then you are okay.If so everything is accepted and you would receive your card within 7-10 business days. Thank you World Ventures Team
Customer submitted at 2007-05-05 07:06:03

When will I receive my RTA & Dream trips cards.


InquiryId :  5406  InquiryType :  Represenative Billing  DateAndTime :  2007-05-05 07:59:41  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 10:26:57

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-05 07:59:41

This letter comes to you in writing to cancel my account as of today... thanks mack parks at bbmack59@bellsouth.net


InquiryId :  5407  InquiryType :  Represenative Billing  DateAndTime :  2007-05-05 08:17:26  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 10:27:54

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-05 08:17:26

This letter comes to you in writing to please cancel this acount...thanks Mack Parks Sr.


InquiryId :  5412  InquiryType :  New Reservation  DateAndTime :  2007-05-05 10:02:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 01:10:05

I could results for the criteria reuested, please re try the search and if you still fail to receive results you can come to live chat and our representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-05 10:02:00

Having difficulty. Tried to look up hotel, flight and car from PHX to POP and the system doesn't respond. The dates are 6/13/07- 6/24/07.


InquiryId :  5414  InquiryType :  Travel Commissions  DateAndTime :  2007-05-05 10:12:56  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 01:14:16

it should show up immediately once the reservation is confirmed.

Thank You
WorldVentures Team
Customer submitted at 2007-05-05 10:12:56

How long does it take to place other people's itinery in my back ofice once they book thier vacations and show the credit and commissions earned


InquiryId :  5415  InquiryType :  Dreamtrips  DateAndTime :  2007-05-05 10:22:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 10:31:26

we are sold out on the Aug cruise. thanks
Customer submitted at 2007-05-05 10:22:27

I have book the dreamtrips for august 11,before i left to the philippines.I am just wondering if the place is still available. Can you help me out.


InquiryId :  5416  InquiryType :  Existing Reservation  DateAndTime :  2007-05-05 10:36:37  Status :  Replied and Resolved
Replied By Sunny at 2007-05-06 09:03:34

Hi
Please provide me Tracking or the Group ID of the reservation or the passenger name on the request to update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-05 10:36:37

Not sure if I'm leaving from the Hubert Humphfrey terminal or from the Lindberg terminal and also which terminal when I come back??


InquiryId :  5417  InquiryType :  Represenative Support  DateAndTime :  2007-05-05 10:51:51  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-05 19:15:06

It normally takes 7-10 days to recive your card once it has processed which can take up 24 hours. Thank you Rep Support.
Customer submitted at 2007-05-05 10:51:51

hello my name is Guillermo Negrete,I wanted to know how long it takes to recieve rta card/dreamTrip card,I took the rta exam on 4/27/07


InquiryId :  5419  InquiryType :  Existing Reservation  DateAndTime :  2007-05-05 11:09:12  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-06 09:09:06

Hi
Please provide me Tracking or the Group ID of the reservation or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-05 11:09:12

i just made a reservation for a car rental. i did not get my id card yet. i want to upgrade the car tonight. what else can i do if i don't have the card?


InquiryId :  5420  InquiryType :  Existing Reservation  DateAndTime :  2007-05-05 11:13:18  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-06 09:06:30

Hi
Please ask your question in English so that we can assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-05 11:13:18

Creo este negocio es un faude ustedes lo usan para estafar gente diciendo los precios son increibles, lo unico que les importa es sacar el dinero de las personas eso se llama robo,no creo en lo absoluto sus mentiras hasta ahora no he visto u solo veneficio con ustedes son unos rateros se aprevechan por ser tan buenos para mentir.


InquiryId :  5422  InquiryType :  Represenative Support  DateAndTime :  2007-05-05 11:57:02  Status :  In Progress
Customer submitted at 2007-05-05 11:57:02

In March I requested my new RTA card. I faxed the request and the payment form and my account was debited. However, I never sent in a new photo as I was under the impression that the previous photo could be used and I have not yet received my new card. Is this the reason that my card has not been issued, or is there another problem with my request?


InquiryId :  5424  InquiryType :  Represenative Support  DateAndTime :  2007-05-05 13:20:26  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 09:25:46

We must have the form to charge the replacement fee. It is 10.00 to replace the card and the phone number you can reach customer service is 972-985-6841.
Customer submitted at 2007-05-07 17:27:11

I LOST MY CARD ,INEED ANOTHER CARD .PLEASE LET ME KNOW HOW TO GET ONE .ASAP HOW MUCH DOSE IT COST I WOULD LIKE ACONTACT PHONE NUMBER SO ICAN .RESOVLE THIS MATER . ED CELL 562/537- 2736
Replied By Brandon M at 2007-05-05 19:24:38

To get a new card you must submit a payment authorization form in the amount of ten dollars. Please fax this to 972-985-6842. Thank you World Ventures Team
Customer submitted at 2007-05-05 13:20:26

I would like to know how to re obtain my agent card. Please call me at the phone number I provided.


InquiryId :  5429  InquiryType :  Represenative Support  DateAndTime :  2007-05-05 14:30:28  Status :  Replied and Resolved
Replied By Brandon M at 2007-05-05 19:21:14

Unfortanatly we don\'t work in real time just yet please allow 24hours for this process to take affect. Thank you Rep Support
Customer submitted at 2007-05-05 14:30:28

When i change the name of my page under my profile does it automaticly change both the .biz page as well as the .com site? If so why is the picture I put on my .com page still showing up under the old name and not on the new named page. Old name: wyattgrazier.worldventures.com New name: showmethemoney.worldventures.com


InquiryId :  5431  InquiryType :  Existing Reservation  DateAndTime :  2007-05-05 15:37:57  Status :  Replied and Resolved
Replied By Sunny at 2007-05-06 09:00:26

Hi
The hotel booking against your booking request # GRPB2A4P0120 is for June 15, 16 and 17th.

Thank You
WorldVentures Team
Customer submitted at 2007-05-05 15:37:57

The reservation I just made is submitted for the wrong dates. i was just on line with Irfan, I must have requested may 15,16,17 . but i really need June 15,16,17


InquiryId :  5432  InquiryType :  Represenative Support  DateAndTime :  2007-05-05 15:41:45  Status :  Replied and Resolved
Replied By Lauren L at 2007-05-05 18:57:27

You would need to call billing at (972) 985-686756, between 9:00-5:00 cetral time. Thank you World Ventures Team
Customer submitted at 2007-05-05 15:41:45

i need some help the credit card part where i sign someone up keeps coming up delined they are good cards and i need some help if i can talk to someone live and set someone up or something


InquiryId :  5433  InquiryType :  Represenative Billing  DateAndTime :  2007-05-05 15:58:27  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 10:33:19

I do not show record of this charge. Please contact Earned Vacations at 949-916-4365
Customer submitted at 2007-05-05 15:58:27

I was recently charged $100.00 that was pulled out of my account this past week. i wanted to know why i was being charged so much this month since my normal bill is only $39.99. I had joined the earned vacations with the trial of $1. But i had cancelled my membership well over a month ago. i would like to have my account credited. If there is no credit shown on my account soon, Please let me know what i have to do to cancel my entire membership with this company.


InquiryId :  5435  InquiryType :  Group Reservation  DateAndTime :  2007-05-05 16:24:02  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 10:33:12

July and Aug is very busy do to honeymoons and weddings but that being said you should be able to find something. please click on your group booking tab at the top of your website and we can try to find something for you. thanks again
Customer submitted at 2007-05-05 16:24:02

I am a rta looking to book a groupe trip for some friends to Jamaca for 7. Most of the resorts show unavalible durring there dates. july 28 to august 2. Is this due to peak season or am I doing something wrong? they want to fly out of Amarillo TX.


InquiryId :  5436  InquiryType :  New Reservation  DateAndTime :  2007-05-05 16:47:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 02:11:49

If you book directly you will save the $10 fee which will be charged if you book with us.

Thank You
WorldVentures Team
Customer submitted at 2007-05-05 16:47:43

What is the difference in booking with us and book direct? Which one is best for using?


InquiryId :  5437  InquiryType :  Dreamtrips  DateAndTime :  2007-05-05 18:01:25  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 10:33:49

Vegas is three nights. I will fix the error. thanks again
Customer submitted at 2007-05-05 18:01:25

Just a quick question. The Las Vegas dreamtrip states 7 day, but the dates is Nov 1-Nov4. Is this a 3 night or 6 night dreamtrip. Thank you, Jeff Doyle


InquiryId :  5438  InquiryType :  Flight  DateAndTime :  2007-05-05 18:50:53  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 02:18:53

please use the powersearch under the flight tab to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-05 18:50:53

From the website, how can I get a price for just airline flight. There are only options for Hotel Only, Hotel + Air, Hotel+Air+Car. I just want airfare.


InquiryId :  5439  InquiryType :  Represenative Billing  DateAndTime :  2007-05-05 21:43:53  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 10:35:00

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-05 21:43:53

Please cancel my account and membership with you. I have not used any of your services, and found that the prices were higher than getting the tickets on my own. It is of no benifit to me. My Chase credit card account has been cancelled, so you may no longer be able to bill.


InquiryId :  5440  InquiryType :  Represenative Billing  DateAndTime :  2007-05-05 21:46:05  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 10:35:29

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-05 21:46:05

Please cancel my account and membership with you. I have not used any of your services, and found that the prices were higher than getting the tickets on my own. It is of no benifit to me. My Chase credit card account has been cancelled, so you may no longer be able to bill. Please contact me by mail with conformation of cancellation to 209 Noga Ave., CA 92582


InquiryId :  5445  InquiryType :  Existing Reservation  DateAndTime :  2007-05-06 01:31:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 20:44:53

What ever the information you enter is safe, we will certainly have this requested forwarded to the concerned department.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 19:10:15

the page that I have to input my billing information. the 3 digit code on the back of the credit card does not display as a bullit or star. Thank you, Jon
Replied By risaf risaf at 2007-05-07 02:36:16

Could you please be clear on which page is the secuity code displayed in number and not bullet or star?

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 01:31:14

To whom it may concern, Please change the settings on your website under the "security code" bar. The numbers shows up on the screen instead of bullets, making it far less secure and easier for hackers to find out private information.


InquiryId :  5446  InquiryType :  Dreamtrips  DateAndTime :  2007-05-06 06:44:33  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 10:40:45

thank you
Customer submitted at 2007-05-06 06:44:33

It would be great if the Dream Trips were in order by date and I love the stamp that goes on if the air is included or air only on the front of the picture!!!! Also for the Cruises it would be really helpful if you could put which state and city they are departing out of. And I love how you are starting to put the prices down if you are one person going on the trip!!!! Thank you very much for all of your hard work. GO WORLD VENTURES!!!!


InquiryId :  5450  InquiryType :  Represenative Support  DateAndTime :  2007-05-06 09:59:56  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-12 08:53:18

In order to Downgrade and cancel your DreamTrips membership you need to fax in a signed letter to 972-985-6842. Please state that you with to Downgrade. We require signatures for all cancellations. Thank you, client services.
Customer submitted at 2007-05-06 09:59:56

I would like to drop the dream trips membership right away as I can't afford the both at this time.


InquiryId :  5454  InquiryType :  Represenative Billing  DateAndTime :  2007-05-06 11:15:12  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 10:45:24

We have deactivated your recurring order per your request.
Replied By Karen O at 2007-05-08 10:44:49

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-06 11:15:12

Please deactivate my recurring order.


InquiryId :  5455  InquiryType :  Represenative Billing  DateAndTime :  2007-05-06 11:16:56  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 10:48:59

We have cancelled your Dream Trip membership per your request. Your account is now RTA only.
Customer submitted at 2007-05-06 11:16:56

Please deactivate my Dreamtrips Membership.


InquiryId :  5457  InquiryType :  New Reservation  DateAndTime :  2007-05-06 11:43:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 20:49:51

Your reservation request could not be processed, please come to live chat and our representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 03:27:27

The tracking group id is GRPOGUOOYOYO. I included it in my inquiry. Plese let me know what is going on. Thank you.
Replied By risaf risaf at 2007-05-07 02:38:33

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 11:43:52

I am anxiously waiting to hear from you. I put in my request over two hours ago.


InquiryId :  5458  InquiryType :  Existing Reservation  DateAndTime :  2007-05-06 11:46:23  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 10:37:00

Hi,
For any changes or cancellation, you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-06 11:46:23

I recently booked Hotel Reservations thru your site, at The Comfort Inn on the Harbor, in San Diego, Calif. I booked the reservation from May 2, 2007 to May 5, 2007 unfortunately I had to leave 2 days early for medical reasons and would like a credit for the last two days on my credit card. Thank you for your cooperation in this matter. Mr. Henry L. Quesada. The credit card number is Visa- 4024023851099768 Exp. 06/07


InquiryId :  5460  InquiryType :  Represenative Support  DateAndTime :  2007-05-06 11:50:47  Status :  Replied and Resolved
Replied By Sunny at 2007-05-09 10:28:20

Hi
You can log into your .com backend and then upload your picture and also add text about your contact information.

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 11:50:47

How can a rep have a "Contact Me" link placed on both his or her websites for additional questions by a prospect?


InquiryId :  5462  InquiryType :  New Reservation  DateAndTime :  2007-05-06 12:31:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 02:39:29

Please use the powersearch under vacation tab to get a quote on the deal you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 12:31:38

Hi, I am wanting to book an air fare for July 23,24, or 25th (whatever is cheapest)to Spokane, Wa. from MCI and returning to MCI on Aug.5. I want to stay at the Best Western, also known as the Horse Heaven Inn, in Prosser, Wa. on July 27 and leave the morning of the 30th. Can you help me with this? Thank you.


InquiryId :  5464  InquiryType :  Dreamtrips  DateAndTime :  2007-05-06 13:49:05  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 10:42:36

dont worry about that right now all we need is the name we will email you latter . thanks
Customer submitted at 2007-05-06 13:49:05

my child is born 1989 will not let me put date 7-211989 can only go to to 1990


InquiryId :  5465  InquiryType :  Dreamtrips  DateAndTime :  2007-05-06 13:50:08  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 10:43:09

no worries go ahead and fill the form out we will fix later. thanks
Customer submitted at 2007-05-06 13:50:08

my child is born 1989 will not let me put date 7-211989 can only go to to 1990


InquiryId :  5466  InquiryType :  Represenative Support  DateAndTime :  2007-05-06 14:26:01  Status :  Replied and Resolved
Customer submitted at 2007-05-06 14:26:01

Here is what I sent to Video Plus!Help!!!! I faxed an order on March 7, 2007 with World Ventures to have 25 magazines shipped to me at Kevin Skidmore 1849 S Bruce Ave Springfield, MO 65804 Attached is a pdf of my original fax. Why was the package not shipped to the address on the fax? You/they didn\'t use the order sheet to fill the order. Instead, whoever filled the order went to the back office of 839582 and pulled the incomplete address of my name and my partners appartment building in Euless TX - no apartment number is on the page. Now the package of 25 magazines is sitting in the Fed Ex office in the Home Delivery office in Fort Worth. I called Fed Ex and changed the address on the package. They will not be open to ship it out of their office until Tuesday!!!! I asked them to overnight it and they said that request had to made from you, Video Plus! Whoever made the mistake in the shipping is not the issue, getting the magazines on Wednesday is! Would you please call Fed Ex Home Delivery in fort Worth and authorize them to OVERNIGHT the package to me: Here is the online tracking information: I have attached it as well to make sure you get it. Tracking number 9612804409106671680033 Ship date May 2, 2007 Estimated delivery May 11, 2007 Reference 1000284947 Shipment ID 409106671680033 Department number WVENTURE Destination Euless, TX Service type Home Delivery Pieces 1 Weight 14.0 lbs. Status Delivery exception Date/Time Activity Location Details May 4, 2007 7:55 AM Delivery exception FORT WORTH, TX Awaiting additional delivery information from recipient May 3, 2007 8:40 PM Delivery exception FORT WORTH, TX Incorrect address 7:27 AM On FedEx vehicle for delivery FORT WORTH, TX 6:46 AM At local FedEx facility FORT WORTH, TX 6:02 AM Departed FedEx location FORT WORTH, TX 1:51 AM Arrived at FedEx location FORT WORTH, TX 12:03 AM Left origin IRVING, TX May 2, 2007 6:35 PM Arrived at FedEx location IRVING, TX 3:42 PM Picked up IRVING, TX 12:05 PM Package data transmitted to FedEx LAKE DALLAS, TX I am going to be gone from my home address from Thursday until Monday Next Week! I need you to correct this problem and these magazines to me by Wednesday 12:00 PM PLEASE You may call me 417-619-1174. or reply to this. Thanks in advance for doing the right thing. kevin skidmore


InquiryId :  5467  InquiryType :  Flight  DateAndTime :  2007-05-06 14:28:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 02:41:27

We do not search for Southwest Airlines as of now.

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 14:28:30

why don't I see any Southwest Airlines flights for SLC to Phoenix search? Are all airlines searched with the PowerSearch toolbar? Thanks, David


InquiryId :  5468  InquiryType :  Existing Reservation  DateAndTime :  2007-05-06 15:10:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 02:42:32

Please come to live chat and talk to our representative to know about the change/cancellation policy.

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 15:10:28

I need to change my flight


InquiryId :  5469  InquiryType :  Dreamtrips  DateAndTime :  2007-05-06 15:52:18  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 10:46:03

all dreamtrips are up right now. try again
Customer submitted at 2007-05-06 15:52:18

What happened to the Dreamtrip listings? I don't see them on the website anymore. Today is May 6, 2007. Were they removed temporaril? permanently? or have they been moved to another section of the World Ventures website Thanks. Maria Rocha


InquiryId :  5470  InquiryType :  Group Reservation  DateAndTime :  2007-05-06 15:54:48  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 10:47:04

email your request to r.walker@worldventures.com along with a phone nubmer he will call your friend or you. thanks
Customer submitted at 2007-05-06 15:54:48

I sent an e-mail to you last Monday asking if there is a phone number that I could talk to a live person instead of live chat. I didn't get a response. One of my friends is searching for the best price on a cruise to alaska with air fare. After she finds the best price she is going to give it to her friends. She has about 7 people including her self who will be taking the trip. She wants to know if she can talk to a live person when she is ready to do the booking. She will not be putting the other friends on her credit card when she books. I want her to use my site to do all the bookings, but she does not want to do live chat. She says it takes too long to type back and forth, so my question would be, is there a phone number that my friend can call and talk to and what is it? Thanks for any help with these bookings you can give me.


InquiryId :  5471  InquiryType :  Existing Reservation  DateAndTime :  2007-05-06 16:56:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 02:43:25

You will have to go to Client Services live chat from your back office and they will be able to assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 16:56:27

My name is Sam Butarbutar. I'd like to ask if you could help me with two different things: 1. I've changed my website's name four different times and I could view all of them now. I only want to keep one website for business use. How could I accomplish this? Please refer below for all the websites. a.https://www.world-venture.com b.https://www.world-venture.com c.https://www.world-venture.com d.https://www.world-venture.com (this is the website I'd like to keep) 2. Am I going to get 4 different charges to maintain my website since I have four different websites? Please advise and thanks for your help.


InquiryId :  5472  InquiryType :  Hotel  DateAndTime :  2007-05-06 17:22:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 02:45:07

I\'m sorry I mean atleast a day in advance of the checkin date.

Thank You
WorldVentures Team
Replied By risaf risaf at 2007-05-07 02:44:35

You can book hotel reservation within 24 hours of checkin date.

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 17:22:32

how soon in advance do I need to book a hotel and a car. I am leaving Friday May 25, 2007 and coming back Sunday May 27, 2007. Destination Cleveland,OH


InquiryId :  5477  InquiryType :  Represenative Support  DateAndTime :  2007-05-06 18:37:13  Status :  Replied and Resolved
Replied By Sunny at 2007-05-09 10:56:03

Hi
when you open the page http://libertyvacation.worldventures.biz the member id# will be displayed at the top of the page and once you log into the back office you can check the member id# under the \'Myprofile\' and \'MyDashboard\' section. Also the uploaded photo is visible at the left corner of your .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 18:37:13

When I sign in to my back office http://libertyvacation.worldventures.biz The member ID is BLANK. The same problem is occurring on a number of my team members websites. The problem of course is that when they send this website to a friend and by chance they want to sign up the MEMBER ID is not included. https://www.worldventures.biz/MemberToolsDotNet/Enrollment/StartPublicEnrollment.aspx?ReferringDealerID=0 Also I have uploaded a photo to use on my .com website. But it is only apparent when I log into the website. So a person visiting this website would not see the photo or uploaded logo…. Is this the way the site is suppose to work? WWW.LibertyVacation.WorldVenture.com


InquiryId :  5478  InquiryType :  Represenative Support  DateAndTime :  2007-05-06 18:40:52  Status :  Replied and Resolved
Replied By Sunny at 2007-05-07 12:54:03

Hi
Do you mean you want to know our corporate email address where you can email to ask for the owner names and marketing plan?

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 18:40:52

I am looking for your corp home e-mail address. The one that shows the owners, and the marketing plan.


InquiryId :  5480  InquiryType :  New Reservation  DateAndTime :  2007-05-06 19:23:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 02:45:56

Certainly we will have this checked,if you could provide me the subdomain name to check this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 19:23:17

I have noticed, along w/ many of my travel clients, that the Power Search function is very, very slow. Especially so when compared to other travel sites - like travelocity. Are there plans to address this issue??


InquiryId :  5481  InquiryType :  Existing Reservation  DateAndTime :  2007-05-06 19:26:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 02:46:40

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-06 19:26:14

I need to make sure that my name is on the ticket instead of my girlfriend name who is paying for it. Sincerely Justin Williams


InquiryId :  5486  InquiryType :  Represenative Billing  DateAndTime :  2007-05-06 20:50:24  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 07:49:17

I do not show a recurring order on your account for magazines. This email must have been sent in error.
Customer submitted at 2007-05-06 20:50:24

I received an e-mail regarding a recurring order for $99. I did not order any magazine


InquiryId :  5496  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 06:04:45  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 08:58:01

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-07 06:04:45

I would like to stop being billed for WV. I’m leaving the company. We are having a new baby and will not be traveling. Please stop billing my credit card once a month. You can send me an email and or a letter stating I will no longer be billed.


InquiryId :  5497  InquiryType :  New Reservation  DateAndTime :  2007-05-07 06:04:55  Status :  Replied and Resolved
Replied By Nick at 2007-05-08 13:07:42

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-07 06:04:55

I have a friend and her mother intersted in going to the wine country (napa valley)for a week or so in the months of June or July. They will need flights from DCA, hotel rooms, and a rental car. Do you have a package already put together?


InquiryId :  5500  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 07:45:48  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 09:04:33

Our fax number is 972-985-6740. I have also deactivated your billing so that you will not be charged again.
Customer submitted at 2007-05-07 07:45:48

please send me your fax number because I want to cancel my membership now I been waiting for this number but nobody send me the number please do it today I don't want another charge in my credit card.


InquiryId :  5503  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 08:04:53  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 09:10:17

We can be contacted by phone at 972-985-6841 or by live chat from 11:00-5:00 Central time.
Customer submitted at 2007-05-07 08:04:53

Need help with my billing. live chat will not respond


InquiryId :  5507  InquiryType :  Dreamtrips  DateAndTime :  2007-05-07 08:41:39  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 13:41:13

dont worry about ages and dates fill out the name section and hit submit. thanks
Customer submitted at 2007-05-07 08:41:39

I want to book a dream trip but it will not allow me to put my childs birth year 1989 only goes back to 1990 if i do book can i add another person latter


InquiryId :  5509  InquiryType :  Existing Reservation  DateAndTime :  2007-05-07 08:47:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-08 02:09:44

Under the vacation tab all the Ski destinations are mentioned.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 08:47:16

I'm a memeber, but my friend not and he want to sky,where he can see destination and prices


InquiryId :  5510  InquiryType :  Flight  DateAndTime :  2007-05-07 08:57:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-08 02:02:12

Unfortunately our website does not have an ioption, but if you come to live chat our agent will help you get a quote for the business class reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 08:57:15

How could I book for first class seating on a flight from Newark to Las Vegas in October?


InquiryId :  5513  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 09:15:41  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 09:16:16

You will need to go to your billing manager in your back offic and change this information. Please be sure and change the billing address as well as the payment method.
Customer submitted at 2007-05-07 09:15:41

I will be changing my billing method effective in May 2007. Currently my upline, Bob Stottern, pays for my monthly fees with his credit card, but that will no longer be the case. Please remove his credit card information from my profile and contact me.


InquiryId :  5515  InquiryType :  Existing Reservation  DateAndTime :  2007-05-07 09:33:18  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-07 09:57:54

Hi
Please provide me Tracking or the Group ID of the reservation or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 09:33:18

9.80 was taken from my account. I did not athourize any monthly commitment. All I did was buy airline tickets. If I inadvertantly signed up for something, kinkdly cancel it and take no more money form my acoount. Thank you Robert


InquiryId :  5519  InquiryType :  Existing Reservation  DateAndTime :  2007-05-07 09:46:39  Status :  Replied and Resolved
Replied By Sunny at 2007-05-07 09:56:58

Hi
For making any changes or cancellation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 09:46:39

my flight is wrong. I've been trying to get in touch with you since last week. I need sime one to call me back asap!!! I can not find live chat on your website. Call 301-905-2470 Michelle Sarbacher


InquiryId :  5521  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 09:52:40  Status :  Replied and Unresolved
Replied By Nick at 2007-05-08 14:20:27

Hi,
The member ID you have provided is not a valid one.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-07 12:39:01

member id# 883991
Replied By Sunny at 2007-05-07 12:03:38

Hi
Please provide the Member id# so that we can update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 09:52:40

Jusup following with a live chat session on saturday. Helped a team member enroll a prospect on saturday and their url is not accessible and the icon is still "red". Just want to know if that is normal over the weekend or if something is wrong. new enrollee (Lindsey Urbatchka)


InquiryId :  5522  InquiryType :  Dreamtrips  DateAndTime :  2007-05-07 10:05:16  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 13:46:26

it will be back up tomorrow. thanks
Customer submitted at 2007-05-07 10:05:16

Looking for the Bahamas cruise in September and it is not listed on the site. Please advise.


InquiryId :  5524  InquiryType :  Flight  DateAndTime :  2007-05-07 10:23:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-08 01:59:38

Please try powersearch under flight tab with the airport code MNL and it should work fine.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 10:23:37

How can a customer book a round trip flight from Los Angeles to Manila, Philippines since the WV choices does not include Manila as a destination?


InquiryId :  5525  InquiryType :  Dreamtrips  DateAndTime :  2007-05-07 10:26:56  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 13:48:05

go to your home page. thanks
Customer submitted at 2007-05-07 10:26:56

Why can't I link to the Dreamtrips through my back office anymore? Am I missing the link? Did it move?


InquiryId :  5526  InquiryType :  Hotel  DateAndTime :  2007-05-07 10:47:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-08 01:56:35

Please try our powersearch to get a quote on the deal you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 10:47:37

Need to know rates Gran Hotel Termas de Chillan. Aug.9th-Aug.12th 2007 in Chillan, Chile


InquiryId :  5530  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 11:05:20  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-07 12:04:32

Hi
Please provide the Member id# so that we can update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 11:05:20

I rec'd your update on my request for the location of my magazines and was unable to respond due to an error message when I tried to send my response back to you. the 112.50 draft was taken from my account on 4/23/07 and I have not rec'd my magazines yet. Please locate them or reship I will give you my office address to make it easier. Mary James 3400 SE Frank Phillips Blvd Ste. 202 Bartlesville, OK 74006 call me 918/335-1515 office 918/559-9071 cell I would have liked to get these before they hit the news stands. Mary James


InquiryId :  5533  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 11:18:40  Status :  Replied and Resolved
Replied By Nick at 2007-05-08 12:07:16

Hi,
Please go to 247luxury.worldventures.com and check. The picture and text is displaying. You can see a blue mountain picture.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-07 13:34:16

Hi, I just sent that info. It is 876167. Rhonda
Replied By Sunny at 2007-05-07 12:57:25

Hi
Please provide your member id#, so that we can update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 12:54:51

my ID is 876167
Replied By Sunny at 2007-05-07 12:04:04

Hi
Please provide the Member id# so that we can update you with your inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 11:18:40

Hi, I have uploaded a photo and added some wording on my .com site, but none of it appears. My userid is 247luxury, so the website is 247luxury.worldventures.com. Thanks, Rhonda Daeumer


InquiryId :  5535  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 11:46:52  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-26 10:32:01

Hi Lynne, The database has been updated. You now will have more green checks than before. Thank you
Customer submitted at 2007-05-07 11:46:52

when i go to my fam trips they all have a red x my sponsor said i should have more green checks that show i am elligable for more trips. Please help me with this. I called cust. service and they were unable to help. thank you Lynne #878194


InquiryId :  5537  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 12:00:54  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 09:52:04

You will need to contact Earned Vacations directly. They handle this. The phone number is 949-916-4365
Customer submitted at 2007-05-07 12:00:54

Hello, I signed up for the leadstore.com site at the national meeting in Las Vegas, and I was reminded of this when I saw a charge on my credit card. I did not receive an e-mail with my domain name, so I have never accessed this site. I understand that the first month was to be for $1, and then we could decide after that 30 day trial. Please e-mail me my website info, and reverse the charges so that I may have a trial period. Thank you.


InquiryId :  5539  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 12:06:35  Status :  Replied and Resolved
Customer submitted at 2007-05-08 18:39:02

Okay, and you did not mention future orders, so to be clear, this is to confirm that I will no longer receive magazines after this shipment. Also, are you also handling my other inquiry regarding the leadstore.com question? I hadn\'t seen a response to it, and just wanted to make sure it was received and being addressed. Thanks, Darya Ghafourpour
Replied By at 2007-05-08 11:45:00

Hi,
The magazines are already shipped out and cannot be cancelled.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-07 21:32:55

My ID is 870359, name Darya Ghafourpour.
Replied By Sunny at 2007-05-07 12:20:46

Hi
Please provide the member id# to assist you with the inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 12:06:35

Please cancel my "Your Business At Home" magazine subscription. Thank you.


InquiryId :  5540  InquiryType :  Travel Commissions  DateAndTime :  2007-05-07 12:09:42  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 10:48:25

Hi,
Please try calling 972-985-6841 for Marketing related enquiries.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 09:28:55

Thank you. I called and left a voicemail yesterday and reached voicemail again this afternoon. I can be reached at 702-968-0235. Thank you for your consideration. Keli Engleson
Replied By risaf risaf at 2007-05-08 01:46:07

For Marketing related enquiries please call 972-985-6841

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 12:09:42

To Whom This May Concern: I found your website on a list of travel agents for destination weddings. I see Belize listed as one of your locations for Central America. Please contact me in regards to the destination weddings offer in Belize and commissions we pay to travel agencies. Thank you for your consideration. Keli Engleson http://www.idobelizeweddings.com


InquiryId :  5543  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 12:19:43  Status :  Replied and Resolved
Replied By Sunny at 2007-05-07 12:44:23

Hi
You may please log into : https://www.worldventures.biz/membertoolsdotnet/firestormlogin.aspx and then you may go into the profile section and you can change your domain name.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 12:19:43

My current domain is jonOthonbrown.worldventures.com/biz I want it to jonAthonbrown.worldventures.com/biz if that is not available can we do jonAthonbrownTRAVEL.worldventures.com/biz


InquiryId :  5545  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 12:27:57  Status :  Replied and Resolved
Replied By Karen O at 2007-05-07 13:54:55

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-07 12:27:57

I would like to cancel my membership with World Ventures Travel. Thank you, Leta Capps


InquiryId :  5546  InquiryType :  Dreamtrips  DateAndTime :  2007-05-07 12:30:06  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-07 14:26:17

no sorry it doesn\'t taxes are 200.00 thanks again
Customer submitted at 2007-05-07 12:30:06

I was wondering if the $189 included port fees & taxes for the Dreamtrip to Western Caribbean Cruise for Dec. 2-8, 2007?


InquiryId :  5547  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 12:33:06  Status :  Replied and Resolved
Replied By Karen O at 2007-05-07 13:52:55

You can reach us by phone at 972-985-6841.
Customer submitted at 2007-05-07 12:33:06

I cannot find a phone nuber to contact you guys please help


InquiryId :  5552  InquiryType :  New Reservation  DateAndTime :  2007-05-07 12:50:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-08 01:32:22

Unfortunately our website does not have air and car package option, what you can do is search for car first and add it to shopping cart and then search for flight submit it as one single request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 12:50:09

We're on your site for the first time and are looking for travel pricing for air plus car on three options. des moines to atlanta des moines to orlando des moines to jacksonville fl. The web site does not seem to have an option just for air + car.


InquiryId :  5553  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 12:50:12  Status :  Replied and Resolved
Replied By Karen O at 2007-05-07 13:51:59

you can go to your billing manager and change this information in your back office. If your payment is past due you will need to contact us via live chat or phone to reset the billing date.
Customer submitted at 2007-05-07 12:50:12

i NEED TO UPDATE MY CREDIT CARD IN SYSTEM. HOW DO I DO THAT?


InquiryId :  5556  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 13:20:48  Status :  Replied and Resolved
Replied By Sunny at 2007-05-07 15:10:04

Hi
you can log into https://www.worldventures.biz/membertoolsdotnet/firestormlogin.aspx and then go to the profile section and there you can make changes to your domain name.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 13:20:48

I successfully completed my RTA exam and when completing the ID form, I chose the key phrase "Gateway" before the .worldventures.biz. That term looks to be already in use. i would like to Change my key phrase to LiveAloha - so that my website and ID both use LiveAloha.worldventures.biz. My email is LiveAloha@hawaii.rr.com so everything would match. Thank you!


InquiryId :  5567  InquiryType :  Group Reservation  DateAndTime :  2007-05-07 14:39:32  Status :  Replied and Resolved
Replied By Nick at 2007-05-08 13:11:26

Hi,
First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-07 14:39:32

I would like to book a cruise for a client for 8 people. The website only allows for up to 5. 10/6 Hawaii Cruise for an oceanside view. We would like to put a deposit on this and reserve the cabins.


InquiryId :  5570  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 14:47:33  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-07 15:08:15

Hi
Please provide the member id# to update you with the inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 14:47:33

I submitted an order form for recurring magazines at the National Event 2007 and I have not rec'ved them. I check my CCard and there are no charges. Should I just go online and reorder thru the backoffice?


InquiryId :  5572  InquiryType :  Group Reservation  DateAndTime :  2007-05-07 14:55:41  Status :  Replied and Resolved
Replied By Nick at 2007-05-08 13:11:56

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-07 14:55:41

I am looking to purchase 37 Universal Studio ticket for Orlando FL. Is there a group rate for them.


InquiryId :  5586  InquiryType :  Existing Reservation  DateAndTime :  2007-05-07 16:10:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 22:11:34

Your reservation with the above tracking number has been cancelled as per your request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 16:10:24

Requested a chevolet impala for Carolyn Pettijohn GRPGA29750FC ALAMO


InquiryId :  5589  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 16:57:01  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 07:42:02

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-07 16:57:01

Please stop payment on my order. I wish to deactivate my membership. Thank You


InquiryId :  5592  InquiryType :  Existing Reservation  DateAndTime :  2007-05-07 17:23:14  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 10:33:29

Hi,
For any cancellation or changes you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 15:20:48

Hi I want to cancel a hotel reservation in Helsinki, Finland Dates :June 11-14 Tracking # GRPDZ208943D Comfort Hotel Pilotti Confirmation # 043564152 We will be staying with relatives who are able to get work time off... Thank you Tom
Replied By risaf risaf at 2007-05-07 22:07:15

Please provide me Tracking/ Group ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 17:23:14

Hi I want to cancel an existing hotel reservation


InquiryId :  5593  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 17:38:10  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 09:10:47

yes, when enrolling on an ACH there is a 9 day delay. Billing Dept.
Customer submitted at 2007-05-08 13:27:30

My number is 881723 but I think I figured it out. One rep signed up and used his checking account so that might have delayed it a little bit. Joey
Replied By Nick at 2007-05-08 11:09:42

Hi,
I need your member ID to check on your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-07 17:38:10

Hey I signed 3 people up but have only received two checks. Could you check on this for me. Thanks Joey


InquiryId :  5597  InquiryType :  Existing Reservation  DateAndTime :  2007-05-07 18:12:53  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-11 21:38:51

I\'m sorry but nothing could be retreived with the tracking ID provided, please provide us the passenger name on the reservation and the subdomain to check your enquiry.

Thank you
Worldventures Team
Customer submitted at 2007-05-10 18:27:01

Yes, I did receive an 3-mail stating that my reservation has been submitted processing. Booking ID # KJ40A71. Please cancel this booking and reservation. Thank you.
Replied By Nick at 2007-05-09 10:19:43

Hi,
I am not able to retreive any cruise reservation by the Tracking number you have provided. Did you received any E-mail from us after you have submitted your booking in which Tracking number was mentioned. And also provide me the passengers name.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 15:44:33

Yes, I did put in all the credit card information.
Replied By risaf risaf at 2007-05-07 22:04:42

Did you enter all the credit card information?

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 18:12:53

In filling out the Bahama Cruise reservation, I accidentally pressed the submit button. I was not ready to make the reservation. I am wondering if you would please cancel the reservation? My booking ID# is KJ40A71. Thank you.


InquiryId :  5598  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 18:15:05  Status :  Replied and Resolved
Replied By Nick at 2007-05-08 09:17:55

Hi,
Please provide me the member ID, URL of your website and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-07 18:15:05

Can you please check my photo and make sure it downloaded correctly? I've sent it several times, and I still do not see my photo on the website. I really appreciate any help you can give me.... thanks so much, Julie Parker


InquiryId :  5600  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 18:38:54  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 09:29:12

I apologize for the error. I will be happy to mail him a check for the March charge. It will be mailed on Friday. Billing Dept.
Customer submitted at 2007-05-08 18:14:35

Clyde faxed his request to cancel his membership on 3-9-07 (I have a copy if you need it). At that time I (Tammy) was changing my membership to Dream Trips instead of RTA. Instead of changing mine and cancelling Clyde's, you changed both of ours to Dream Trips. We didn't know until after the March payment was deducted that you did it incorrectly and that's when we sent in yet another fax on April 4th to try to get it cancelled.
Replied By Karen O at 2007-05-08 09:38:47

We are unable to refund your March payment, because we did not receive your cancellation request until April 4th, 2007.
Customer submitted at 2007-05-07 18:38:54

My husband, Clyde Langston 844287 - cancelled his membership on Mar. 3, 2007. He was billed $19.99 on Mar. 13th. We have sent faxes in Mar. and Apr. trying to get a refund and to date have not received it. Can you please tell us how to get this corrected? Tammy Langston - 844285


InquiryId :  5606  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 19:25:12  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 10:20:58

I am showing that you have 4 checks that were direct deposited into your bank account. Please go to your back office and verify that you entered the correct account number and routing number. Thank you, Client Services
Customer submitted at 2007-05-07 19:25:12

Please have someone check my check register, i didn't recieve any check from April which i'm suppose to be getting 2 check and they're both 200 dollars but it didn't go through my account so please find the check where it was deposited, i'm supposed to have one on april 13 and one on april 16 if i'm not mistaken...i'll be waiting for your response ASAP.


InquiryId :  5607  InquiryType :  Hotel  DateAndTime :  2007-05-07 19:30:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 23:14:41

Please try the powersearch under hotel tab to get a quote and if you don\'t find any please come to live chat and our representative will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 19:30:48

I am a member and I am wondering about condos in San Francisco. It's easier for me if you can call my cell phone at 818-219-2695


InquiryId :  5609  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 20:19:53  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 09:42:48

You are able to do a sale and transfer on an account, but the account cannot be cancelled. The account must be current to do a sale and transfer. You can access this form in the back office under support tools/downloadable forms. It explains what is needed to do this.
Customer submitted at 2007-05-07 20:19:53

dear worldventures, i recently had a customer in my downline cancel his spot, someone had mentioned that it is possible to buy his spot for 50 dollars or something like that. i was wondering if that was true and how i would do that. you can reach me at 507 951 4468 or by email at beau.ryan@hotmail.com, thank you for your time. sincerely, beau ryan


InquiryId :  5618  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 22:08:33  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 07:34:39

As long as the account is current you can go to your billing manager in the back office and make these changes. If the account is past due, you will need to contact us once you have done this to change the billing date.
Customer submitted at 2007-05-07 22:08:33

To whom it may concern, My credit card expired and I need to change to my account so that the membership fee can be taken out of my checking account.


InquiryId :  5619  InquiryType :  Existing Reservation  DateAndTime :  2007-05-07 22:34:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-07 23:04:45

You will have to book this seperately, we will not be able to book this as a package,what you can do is run a search for hotels first and add it to the shopping cart and then run a search for the flight and book it as one single request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-07 22:34:47

I don't seem to be able to get your site to work for me. I want round trip for 2 to Edi from Las Vegas. We can leave the day before or after 18 July and return the day before or after 1 Aug. We need the first 2 night s in Edinbrough and the last 2 nights there.We will need a car. We have a house rentede from 4PM 21 July to 10AM 28 July in Inverness. On either side of that time we would like to visit Granttown in Scotland and Denton near Nottingham. Can you help?


InquiryId :  5622  InquiryType :  Represenative Support  DateAndTime :  2007-05-07 23:10:09  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-08 00:23:27

Dear Reggie Audant
We need your Member id to check if your picture has been successfully uploaded or not. Once uploaded the card will be sent within 7 business days.

Thankyou
Worldventures Team
Customer submitted at 2007-05-07 23:10:09

How do you know if your picture has been successfully uploaded? And once it is uploaded when does the card get sent? Thank You for your help, Kim


InquiryId :  5623  InquiryType :  Represenative Billing  DateAndTime :  2007-05-07 23:25:07  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 07:32:31

As long as the account is current, you can go to your billing manager in your back office and change the information. If the account is past due you will need to contact us to bring the account current. You can contact us via live chat or by phone at 972-985-6841.
Customer submitted at 2007-05-07 23:25:07

how do I change credit card information?


InquiryId :  5624  InquiryType :  Dreamtrips  DateAndTime :  2007-05-08 03:24:45  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-08 15:38:04

yes if you hurry.
Customer submitted at 2007-05-08 03:24:45

can i still sign up for the bahamas cruise for sept 17?


InquiryId :  5626  InquiryType :  Represenative Billing  DateAndTime :  2007-05-08 05:08:32  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 07:30:53

He will need to complete a payment authorization form, which is in the back office under support tools. He will need to list $119.82 on the one time payment line. He will then fax back to the number listed on the form.
Customer submitted at 2007-05-08 05:08:32

I have a rep who went inactive due to a credit card issue. He wants to be active gain but can't figure out how to do it. What does he need to do? He went inactive in February 2007. His rep # is 874002


InquiryId :  5631  InquiryType :  Represenative Billing  DateAndTime :  2007-05-08 06:50:35  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 09:49:40

We are behind on processing these. If you can please update the information in your back office under billing manager and call us to update your billing date, this will expedite the situation.
Customer submitted at 2007-05-08 06:50:35

I faxed my payment authorization in to reactivate my status on 4/30/07 at 8:05am to 972-985-6842. When can I expect it to be processed?


InquiryId :  5632  InquiryType :  Represenative Billing  DateAndTime :  2007-05-08 07:32:27  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 09:51:02

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-08 07:32:27

I need to quit world ventures and stop the automatic billing.


InquiryId :  5633  InquiryType :  Represenative Billing  DateAndTime :  2007-05-08 07:44:19  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 09:54:50

We have cancelled your magazine recurring order per your request.
Customer submitted at 2007-05-08 07:44:19

I need to remove myself from the magazine program......99.00/month. Robin Peck


InquiryId :  5634  InquiryType :  Represenative Support  DateAndTime :  2007-05-08 07:53:07  Status :  Replied and Resolved
Customer submitted at 2007-05-08 07:53:07

issue with website / -1 came up with .biz site....problem is now fixed


InquiryId :  5635  InquiryType :  Represenative Billing  DateAndTime :  2007-05-08 08:09:21  Status :  Replied and Resolved
Replied By Karen O at 2007-05-08 10:05:53

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-08 08:09:21

How do i cancle my membership?


InquiryId :  5638  InquiryType :  Existing Reservation  DateAndTime :  2007-05-08 08:43:55  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 10:30:43

Hi,
I need your website URL and member ID to check on your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 08:43:55

trying to look up my account but forgot my login and password


InquiryId :  5644  InquiryType :  Represenative Billing  DateAndTime :  2007-05-08 09:21:00  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 08:49:22

If you only want 25 per month, you will list the quantity as 1. Billing Dept.
Customer submitted at 2007-05-08 11:28:24

Ok. I have one more question. I was attempting to re-place my order. I want the shipment of 25 magazines to be sent every month. I clicked on recurring order and selected 25. What do I need to put as the quantity? do I put one and it will charge me 1 every month, or do I need to put a larger amount and then it will bill me at once for all of them and then deliver them 25 a month every month.
Replied By Karen O at 2007-05-08 11:02:26

It will be processed online and they will ship the next day. The average delivery time is 7-10 business days. It could be less depending on your location.
Customer submitted at 2007-05-08 10:37:04

Thank you for the response. I am curious about what happened to the form I gave with my information? Also, when I re-order it, how long will it take for me to receive the magazines? Thank you peter
Replied By Karen O at 2007-05-08 10:14:00

We do not show record of this order. All purchases from that event have been processed. Please go to your back office and reorder these products online.
Customer submitted at 2007-05-08 09:21:00

I am trying to get status of my order for the magazines. I ordered back in March at the Vegas national event. I have not received anything, nor seen anything post to my card. Please help Thank you Peter Bouris rep ID 866841


InquiryId :  5645  InquiryType :  Existing Reservation  DateAndTime :  2007-05-08 09:26:10  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 10:27:52

Hi,
According to our record 1M110S929 and L199X21UY is cancelled.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 09:26:10

Please do not charge res #GRP1M110S929 and # GRPL199X21UY. I was informed that conf# GRP1M110S929 price was increased and both flights I am to return with my children on the same date and without BOTH conf flights it will not work. Please stop payment. I am a rep with WV.


InquiryId :  5648  InquiryType :  New Reservation  DateAndTime :  2007-05-08 09:40:07  Status :  Replied and Resolved
Replied By Nick at 2007-05-08 13:09:04

Hi,
Did you received any E-mail from worldventures, in which tracking ID is mentioned?

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 09:40:07

I was trying to book a flight to chicago, and I do not know if it whent through. Please get back to me ASAP


InquiryId :  5649  InquiryType :  Group Reservation  DateAndTime :  2007-05-08 10:16:53  Status :  Replied and Resolved
Replied By Nick at 2007-05-08 13:13:29

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 10:16:53

Reg: Travel Commissions & Group Reservations Hi. I am a TA from The Netherlands and would first like o know if advance bookings can be secured through your chain or service. Second, I plan to arrange group booking to Las Vegas in 3rd or 4th week of July 2007 at the Excalibur. 10 persons at the moment but may increase in the coming weeks. For myself, I'd like to have their Best Rack Rate for a Diamond Outside TA possibly with a jacuzzi in the room if there is any, it is my 3rd honeymoon (26yrs marriage) trip as well. My IATA TID#: 96167341. My stay together with the group is approx 5-7 days. Most of the others in my group are Americans, so no flights involved for them, just accomodations and a package tour around Vegas. Possibly TWO extended SUVs are required for Rental at hotel pickup. Preference is for a larger mini coach should our group expand to 20 adults. Can you arrange a flight for two (husband & wife) from Amsterdam and which airlines would it be? Preferred choice is Singapore Airlines. Sincerely, Desmond F. Lechner - DOTA (IATA Global Member): 18:58


InquiryId :  5651  InquiryType :  Flight  DateAndTime :  2007-05-08 10:51:03  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 10:21:41

Hi,
For air only reservation there is no commission. If you select Book with us then you have to pay our $10 service fee and if you select Book direct then you don\'t have to pay our service fee.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 10:51:03

What is the difference between booking a flight "with us" which addd $10 ; or booking direct with vendor.


InquiryId :  5652  InquiryType :  Existing Reservation  DateAndTime :  2007-05-08 10:56:57  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 10:13:19

Hi,
I have resent the confirmation E-mail for GRPZI74V4012 to angelique@dream-trip.com and Educatingkidz@aol.com. You have agreed on the price of $1451.00 and we have booked the same. Please check your E-mail for confirmation E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 10:56:57

PLEASE PLEASE PLEASE HELP. This was my last email to WV. Today I have YET to recieve an email confirmation. BUT my itinenary info looks like this... Itinenary Info: GRPZI74V4012 Track No.:ZI74V4012 Status: Successful And it shows that I was charge...$1051.00 BUT my credit card has been BILLED $1446.00. I PAID $1446.00 FOR A ROOM WITH A DIPPING POOL, A VIEW OF THE OCEAN AND A TERRACE. I NEED THIS CONFIRMED BY WORLD VENTURES. THIS IS MY LAST EMAIL SENT ON FRIDAY APRIL 20TH. I AM SEEKING IMMEDIATE ATTENTION TO THIS EMAIL. HOW CAN I SELL WORLD VENTURES TO OTHERS WHEN YOU WILL NOT HELP ME? April 20, 2007 I wrote the following: I am becoming very irratated with a situation @ World Ventures. On April 4th I booked my Honeymoon. Hotel/Flight/Car with WV. I received a confirmation number (tracking number) of GRPZI74V4012 for my hotel... with 2 other numbers... 1051763 and 104923322. The reason there are 2 numbers is that after the vacation was booked, it was down for a studio @ Club Intrawest. I wanted a 1 bedroom with a terrace overlooking the ocean and a dipping pool. My hotel price went from $1051.00 to 1446.00. This reservation has NEVER been confirmed through an email as my car and flight was confirmed. I have had 3 LIVECHAT sessions and all that is reported is that WV is waiting on documents. I called clubitrawest in Ixtapa and they said the reservation should be instantaneous. I have currently been waiting for 31 min for someone for the LIVE chat. When I log into my itenerary and put in the tracking number it says waiting on documents... and it says the hotel was $1051.oo I got my CREDIT CARD bill today which is billed $1446.00. I want to know where my confirmation is as well as I want a guarantee that my room is a one bedroom with a terrace and a dipping pool. I have copy and pasted all of my LIVECHATS and emailed them to my upline team for documentation. I am 35 days away from my Honeymoon and I am VERY upset there is NO confirmation and that there is a discrepancy in what my back office says was billed compared to my CREDIT CARD bill. I just recently joined WV. I want to premote the company, but WILL THIS HAPPEN TO OTHERS WHOM I CONVIENCE TO USE WV?


InquiryId :  5653  InquiryType :  Represenative Support  DateAndTime :  2007-05-08 11:28:18  Status :  Replied and Unresolved
Replied By Nick at 2007-05-08 13:32:13

Hi,
I need your member ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 11:28:18

Why am I not active my wife is and I'm not dosen,t make sense it is out of the same account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


InquiryId :  5654  InquiryType :  Existing Reservation  DateAndTime :  2007-05-08 11:41:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-09 20:14:35

Please provide me Tracking/ Group ID or the passenger name on the request to check the status.

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 15:33:36

Please let me know what is going on, I don't want my credit card # floating around in cyber space. And I would like to make other reservations. Confirmation should not take this long. I have used other airline sites with no problem, always received confirmation within 10 mins.
Replied By Nick at 2007-05-09 10:03:38

Hi,
I need the Tracking number and the passengers name of your reservation to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 11:41:34

How long does it take for a confirmation, info was rendered 2 hours ago. My significant other inquired on live chat and the agent said the tracking # was incorrect and ask for the credit info again. She became leery.


InquiryId :  5663  InquiryType :  Genealogy  DateAndTime :  2007-05-08 13:16:10  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-12 10:37:48

Good Afternoon, Tabular Genealogy shows all of active and inactive reps. It may show different but your tabular genealogy is the most accurate. Thank You
Customer submitted at 2007-05-08 13:16:10

Why would my tabular be different then my binary info?


InquiryId :  5666  InquiryType :  New Reservation  DateAndTime :  2007-05-08 13:55:51  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 09:43:57

Hi,
You have to enter the ciry code of your departing and arrival city. Please enter ABQ and DEN and make a search.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 13:55:51

I am trying to book a round trip ticket from ABQ, New Mexico to Denver, CO. It tells me to enter a code and I have no idea what that means. Please help


InquiryId :  5668  InquiryType :  Represenative Billing  DateAndTime :  2007-05-08 14:09:14  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 08:52:36

you will need to fax a payment authorization form to us which can be found in the back office under support tools. You will also need to list the amount of 199.70 in the one time payment line. this is the past due on the account for Jan-May. PLease fax this to 972-985-6740. Billing Dept.
Customer submitted at 2007-05-08 14:09:14

My account has been inactive and I don't understand what is happening with this situation. I said I had a credit card that was not working, which was not true, I changed the card and still inactive. Can you please help resolve this matter? Thanks Bob Jones


InquiryId :  5671  InquiryType :  Represenative Support  DateAndTime :  2007-05-08 14:48:31  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-12 10:51:37

To cancel your membership we require you to fax us a cancellation letter stating that you would like to cancel with your member ID number and signature to us at 972 985 6842. If there is anything else we can assist you with please contact us through live chat or another inquiry. Thank you, Client Services
Customer submitted at 2007-05-08 14:48:31

I would like to cancel my RTA and just keep my dreamtrip membership. Please advise how to go about doing this immediately.


InquiryId :  5677  InquiryType :  Dreamtrips  DateAndTime :  2007-05-08 16:20:02  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-10 09:07:41

YOu can buy transfers at the Miami aiport RCCL has a desk set up near baggage claim. In regards to time of departure the ship leaves at 5pm that means you need to be at the Miami Peer by 3pm. I would suggest getting in to Miami no later than 12:00 noon
Customer submitted at 2007-05-08 16:20:02

I just made a reservation for the dreamtrip cruise to the bahamas. I would like to know the name of the port in miami we will be leaving from & how far from the miami airport is it? Also what time may we start boarding the ship? I am trying to book a flight but can't do so until I have this info.


InquiryId :  5679  InquiryType :  Flight  DateAndTime :  2007-05-08 16:26:40  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 09:26:47

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 16:26:40

I'd like to book a flight for two from Ontario, California to London. From London to Bangalore, India. Round trip for June.


InquiryId :  5681  InquiryType :  Travel Commissions  DateAndTime :  2007-05-08 16:59:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-09 21:10:50

Once the full payment is received it will display under the \"see booking from my Website\" link under the back office login.

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 17:33:29

my tracking number is GRP00000lys
Replied By Nick at 2007-05-09 09:21:59

Hi,
I need your tracking number of your reservation to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 16:59:36

Hi my name is Emaline Janes and this is my travel site. I booked my own criuse on friday and was wondering about my commissions


InquiryId :  5682  InquiryType :  Dreamtrips  DateAndTime :  2007-05-08 17:01:03  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-10 09:08:57

All trip details are on the website. We do not include airfare unless the trip states on the web page AIRFARE included. this trip does not include airfare. thanks
Customer submitted at 2007-05-08 17:01:03

Regarding the Hawaii Dream Trip, is that land only, or is there airfare included? Thanks for your help!


InquiryId :  5685  InquiryType :  Existing Reservation  DateAndTime :  2007-05-08 17:51:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-11 21:46:03

Please refer the Mexicana Airlines Confirmation code : Reservation code: EMWMDR at the check in

Thank you
Worldventures Team
Customer submitted at 2007-05-10 15:45:13

I haven't received the email, it is important that I receive it today, the flight is tomorrow.. what can I do to get an e ticket ASAP?
Replied By risaf risaf at 2007-05-09 22:03:15

Ok we will resend the confirmation email

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 14:46:00

Tracking #: GRPC15G6W039
Replied By Nick at 2007-05-09 09:20:06

Hi,
I need the Tracking number of your reservation request to retreive your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 17:51:33

Hello, my name is Mireya Arguelles I made a reservation and received a confirmation code: EMWMDR through a live chat, however, I never received the confirmation email with flight info to print out for the airport. Can you please email it to me ASAP? I would really appreciate it. Thanks!


InquiryId :  5688  InquiryType :  Billing Errors  DateAndTime :  2007-05-08 18:18:05  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 08:40:48

You can go to your billing manager and change this information as long as your account is current. Please make sure and click on the \"next\" tab to save this information. Billing Dept.
Customer submitted at 2007-05-08 18:18:05

I want to change my monthly billing to automatically take the 19.99 out of my checking account instead of my credit card, because I will no longer have this credit card.


InquiryId :  5689  InquiryType :  New Reservation  DateAndTime :  2007-05-08 18:19:59  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 09:13:02

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 18:19:59

Having problems looking hotels only in Rancho Cucamonga California


InquiryId :  5690  InquiryType :  Flight  DateAndTime :  2007-05-08 18:31:11  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 09:12:03

Hi,
The price displayed in our search result are the one we are offering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 18:31:11

Hi,I found a ticket from HNL to SMF at a better price on a different site and was wondering if you could match it or give a better deal.


InquiryId :  5691  InquiryType :  Represenative Support  DateAndTime :  2007-05-08 18:37:40  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-09 07:54:36

Hi
Please provide the member id# so that we an update you with the query.

Thank You
WorldVentures Team
Customer submitted at 2007-05-08 18:37:40

i changed the name of the .com and the .biz sites hoever the picture i put on the .com site still shows up under the original name not the new one. Did the name of the .com site really change? the names were changed over a week ago


InquiryId :  5706  InquiryType :  New Reservation  DateAndTime :  2007-05-08 22:31:58  Status :  Replied and Unresolved
Replied By Nick at 2007-05-09 08:00:01

Hi,
What is the error message you are getting.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 22:31:58

Cannot book any flights or travel plans


InquiryId :  5707  InquiryType :  Represenative Support  DateAndTime :  2007-05-08 22:43:11  Status :  Replied and Resolved
Replied By trevor at 2007-05-09 00:52:27

Dear Ryan Wright
Has your RTA taken his test and uploaded his photo? Both are required for him to receive an RTA card. Please provide us with your RTA\'s member ID.

Thankyou
Worldventures Team
Customer submitted at 2007-05-08 22:43:11

1st question: One of my downline has not received his RTA card yet. He signed up in November. What does he need to do? 2nd question: I need to know if, according to your billing system, if I am FQR or not. My icon shows up green, but I'm not sure that means I am FQR even though it says 'FQR' in parentheses. Please let me know as soon as possible.


InquiryId :  5710  InquiryType :  Flight  DateAndTime :  2007-05-08 23:12:36  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 07:51:09

Hi,
Our search engine do not search for Southwest Flights as we no longer book with them.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-08 23:12:36

Good morning, I recently checked Southwest Airlines for a refundable anytime YL fare of $111.00 one way from BWI to BDL. Why doesn't the Powersearch show me this option? Thanks, Douglas


InquiryId :  5711  InquiryType :  Dreamtrips  DateAndTime :  2007-05-09 00:12:16  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-10 09:11:08

Your ss is not required, what are you talking about? All we require is your Dreamtrip id number and credit card. thanks
Customer submitted at 2007-05-09 00:12:16

Why is the SS # required to purchase the Dream Trips product?


InquiryId :  5712  InquiryType :  Flight  DateAndTime :  2007-05-09 01:00:09  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 07:49:36

Hi,
For air only reservation there is no commission but you will receive a booking fee. We have provided 2 option, Book with us and Book direct. If you book with us, then we will charge $10 service fee for maintainence of your record. If you do not wish to pay our service fee then you can select Book direct option.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-09 01:00:09

Why would anyone want to book through WV and pay an extra $10.00 vs. book dirctly through the airline?


InquiryId :  5726  InquiryType :  Hotel  DateAndTime :  2007-05-09 08:37:14  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 13:05:34

Hi,
If you are not getting any hotel, come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-09 12:07:41

So are you telling me that this powersearch tool may not have all the hotels etc that people who come to my website to book travel from? I have people who are trying to book from my site. What should I tell them? Cause I am only getting about four hotels in the Rome Fiumicino area near Airport. thanks April
Replied By Nick at 2007-05-09 10:39:29

Hi,
If any Hotel is not showing up in our search result then we are not offering that hotel.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-09 10:55:32

I did by placeing the name of that hotel in the search by hotel box and it did not come up. Wondering if you can help get info on Mach II hotel?
Replied By Nick at 2007-05-09 09:11:14

Hi,
Please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-09 08:37:14

Looking for a specific Hotel in Rome at the Fiumicino Airport named Mach II.


InquiryId :  5730  InquiryType :  Existing Reservation  DateAndTime :  2007-05-09 08:57:52  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 09:03:52

Hi,
You have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-09 08:57:52

I was chatting live w/ one of your operators and they cut me off. I am still trying to confirm my reservations. They indicated that the price had changed,I was verifying it and now I'd like to approve the change. This was a few minutes ago. See the conversation below: Please wait for a site operator to respond. You are now chatting with 'Irfan' Irfan: Hi. Allow me to introduce myself as your Travel Agent. How can I help you today ? Also please may I have the WorldVentures tracking number so I can retrieve your travel request. SUSAN ROCHA: GRPZ02892E1E - JUST CONFIRMING MY TRAVEL RESERVATIONS AND THE DETAILS. SPECIFICALLY, I NEED TO KNOW BAGGAGE LIMITATIONS, PASSPORT REQ'TS, COUNTRY SPECIFICS, FLIGHT DETAILS (TERMINAL NOS, TRAVEL TIME), AND HOPEFULLY WEATHER (INCLUDING HUMIDITY). SUSAN ROCHA: THANK YOU! Irfan: Okay thanks, Please hold while I retrieve your travel request... Irfan: We are currently processing your reservation, would you like to hold? Irfan: The airlines has increased the price of the itinerary to $1,204.80 + $10 WV fee. Is that okay with you ? Irfan: Hi, are you there ? SUSAN ROCHA: Sorry I couldn't respond, I stepped away from my desk. REegarding the cost...what is the breakdown? cost of ticket, tax and $10 fee? Irfan: Yes Irfan: Is the increased fare okay with you ? SUSAN ROCHA: I've asked you for the breakdown. I need to know before I can approve the increased fare. Please refer to my questions. Thank you. Please wait while I transfer the chat to 'Reynold'. You are now chatting with 'Irfan' Irfan: 2 Adults (age 18 to 64) $1,074.00 Irfan: Taxes/Fees $130.80 Irfan: Total Price $1,204.80 Irfan: worldventures fee $10 Irfan: Total =$1,214.80 Irfan: Hi, are you there ? Irfan: Hi, are you still there ? SUSAN ROCHA: yes, just checking on a price and I will get back to you within 5 minutes. Irfan: Okay Irfan: Thank you for using WorldVentures. Good-bye Chat session has been terminated by the site operator.


InquiryId :  5736  InquiryType :  Flight  DateAndTime :  2007-05-09 09:56:07  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 09:42:38

Hi,
You have to give a search by putting passenger as a senior and you will get the senior rate.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-09 09:56:07

How do I inquire about senior rates? This does not seem to give me that option. I am trying to book a bereavement flight ASAP so a phone call would be preferable to expedite this transaction. Thank-you!


InquiryId :  5743  InquiryType :  Billing Errors  DateAndTime :  2007-05-09 11:25:39  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 08:57:50

This was processed on 5-11-07. Billing Dept.
Customer submitted at 2007-05-09 11:25:39

the transaction didnt go through the first time will they run it again now that i have funds in tha bank


InquiryId :  5747  InquiryType :  New Reservation  DateAndTime :  2007-05-09 11:40:58  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 11:30:06

Hi,
Please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-09 11:40:58

Hello I have this customer that is looking for a flight and hotel. on 7/15-7/17 leaving from EWR, to CLT would like to leave from EWR at 10:00 am return time about the same time but he would like a 3 star hotel and his but is $300.00 can you please let me know I have been looking at my site for days


InquiryId :  5752  InquiryType :  Existing Reservation  DateAndTime :  2007-05-09 12:43:17  Status :  Replied and Resolved
Replied By Nick at 2007-05-09 13:04:34

Hi,
The address is -
1180 Union Ave
Memphis, TN 38104

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-09 12:43:17

What is the exact address for Holiday inn Express Medical in Memphis Tn. When I clicked on the More info button your sight gave me information on a Holiday Inn Express in Durham NC.


InquiryId :  5755  InquiryType :  Dreamtrips  DateAndTime :  2007-05-09 12:53:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-10 09:33:30

we still have plenty of space you have enough time to get your password and id. thanks
Customer submitted at 2007-05-09 12:53:27

is the Hawaii Big Island still available, and is air included? I am a member but do not have any id yet, just joined yesterday


InquiryId :  5766  InquiryType :  Dot Com Site  DateAndTime :  2007-05-09 14:42:39  Status :  Replied and Resolved
Replied By Nick at 2007-05-10 06:49:55

Hi,
For Air only reservation there is no commission but you will receive a booking fee. You are entitled for commission for other bookings like Air+Hotel, Hotel only and Car only reservations.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-09 16:37:12

Ok then I have some serious questions as I was informed differently. WHY would I use the search engine to find the best deals if I can't book it on the website and get a commission?! AS A TRAVEL AGENT THAT MAKES NO SENSE. Why would anyone want to book with you if you can't provide a good deal? And further, why do I want to book for them if I can't get a commission? This is a very weird set up. What is the motivation then for having ANYONE download the powersearch toolbar?!! I was told that anything purchased through the download would create a commission that I would be paid out. This is OBVIOUSLY NOT the case. I look forward to your responses.
Replied By Sunny at 2007-05-09 15:07:02

Hi
Powersearch toolbar is to help you get the best deals. You book directly on those sites, so there are no commission.

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 14:42:39

I have flights that have been purchased through my powersearch tool bar and I am not showing commission on these sales. I am not going to continue booking if these are not credited. Thank you.


InquiryId :  5767  InquiryType :  Hotel  DateAndTime :  2007-05-09 14:43:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-09 23:30:28

Did you try the powersearch under hotel tab?

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 14:43:36

I am trying to find a hotel in Sonoma, CA (not Napa, Rohnert park, etc) what can I do top find the hotels in the town of Sonoma?


InquiryId :  5771  InquiryType :  Existing Reservation  DateAndTime :  2007-05-09 15:06:53  Status :  Replied and Unresolved
Replied By Nick at 2007-05-10 07:03:23

Hi,
May I know the agent name with whom you have chatted and also what they have said to you regarding cancellation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 06:03:29

Hi I have went to live chat on 3 different occasions yesterday and each time the "live representative could not help me at the time....This isn't a good way to run a business
Replied By risaf risaf at 2007-05-10 00:26:57

Please come to live chat and our representative will help you on the fare rules and restriction on the reservation

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 15:06:53

Hi I want to cancel an existing reservation Tracking #GRPDZ208943D Thank you


InquiryId :  5777  InquiryType :  Group Reservation  DateAndTime :  2007-05-09 16:09:26  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-10 12:44:25

please go to your website and click on the cruises. thanks again
Customer submitted at 2007-05-09 16:09:26

I am looking for a cruise out of Galveston, TX for 6-8 days. Departing 12/22 or 12/23. I need pricing for 4-5 cabins WorldVentures ID # 875145


InquiryId :  5789  InquiryType :  Flight  DateAndTime :  2007-05-09 18:05:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-10 00:44:45

Please come to live chat to get a quote on business class reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 18:05:54

I am wondering about a flight from HNL to manila to laoag on Phillipine Air only and the business class prices/choices.


InquiryId :  5791  InquiryType :  New Reservation  DateAndTime :  2007-05-09 18:07:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-10 00:49:12

I did check with the tracking ID and nothing seems to come uo, please provide me the passenger name and if you have received any email please paste it over.

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 18:07:14

First my tracking # is GRPNB2091924 which can not be found I did a live chat with agent Sam and Steve. I copies the email sent from World Ventures stating my reservation was being processed. I don't know what happen on your end, but I believe the person on the other end of that email made some type of mistake possibly a deletion. I have been a software specialist for 25 yrs and thing happen. Know one is owning up to the mistake. I was told by your agent to search and submit another travel request. First, the pricing has changed to the tune of 150.00 more ,do you really think after this fiasco that I would really make another reservation. And to think I was think about coming aboard as an agent. Not that you think one person makes a difference, but they can. Plus, I have called and emailed, and have recieved only on response.


InquiryId :  5792  InquiryType :  Dot Com Site  DateAndTime :  2007-05-09 18:36:57  Status :  Replied and Resolved
Replied By Geetha at 2007-05-09 23:16:16

Hi,
That is the service fee mentioned on our site from which you will get a share. Apart from that, for hotel, vacation packages, you will also get 30% from the commission we earn.
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-09 18:36:57

why as a travel agent am I making less than the full amount of commissions booked off of my site? I was under the impression that the monthly fees covered any expenses that the company would incurr for having to be apart of some type of travel membership. You are really ripping people off at all ends now aren't you? Its impossible to have a real buisness as a travel agent at world ventures. IMPOSSIBLE when all the bookings at $5 only allow for $1 and $10 allow for $2...this is a joke right?!


InquiryId :  5794  InquiryType :  Magazines  DateAndTime :  2007-05-09 18:57:46  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 08:27:25

Your id number is 884688. You will want to go to your back office and upload your photo for your id card and to your .com site to upload your photo for this page. You can also order the magazines in your back office. Billing Dept.
Customer submitted at 2007-05-09 18:57:46

Dear staff; My name is Shanti Rose and I signed up yesterday with your company. The person I signed up with is: Amirah Hall who lives in southern CA. I have not yet received my User ID and Password for my site. My site is: shantirose.worldventures.com. Site is posted but it has the photo of"Amirah Hall" at present. (I have no member # yet). Please advise. Thank you. Shanti Rose P.S.I paid the $350 for "both" sign-ups and also for the $39.99 on-going monthly fee. Also I want to order the magazines to receive a.s.a.p. & how to do this? Thanks.


InquiryId :  5799  InquiryType :  Events  DateAndTime :  2007-05-09 19:46:13  Status :  Replied and Resolved
Replied By Geetha at 2007-05-09 19:59:03

Hi,
Thank you for the suggestions. We wil try to contact you if required.
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-09 19:46:13

You are missing out on a great deal of additional income by not offering more tours and activities on your site for Hawaii. Let us set you up with all the major tour and activity companies here in Hawaii. We could conceivably have you offering more than 75 additional things to do and it will be generating income for you in around 60 days. You want more things to do...we can also arrange that as well. Mike Hawaii Marketing Services (808) 922-4670


InquiryId :  5807  InquiryType :  Existing Reservation  DateAndTime :  2007-05-09 20:53:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-10 00:55:52

We have only English customer service.

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 20:53:58

donde pùedo ir y que no sea tan caro¡¡¡¡Besitos Wendyu


InquiryId :  5809  InquiryType :  Travel Commissions  DateAndTime :  2007-05-09 20:59:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-10 00:56:44

You will have to go to Client Services live chat from your back office and they will be able to assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 20:59:35

May 9, 2007 Last week, I requested cancellation of automatic bank withdrawal for my WV membership (ID no. 868523). I have not received a response. Please confirm cancellation of bank draft and membership as requested. Thank you, Julia Mckinley


InquiryId :  5810  InquiryType :  New Reservation  DateAndTime :  2007-05-09 21:13:39  Status :  Replied and Resolved
Customer submitted at 2007-05-10 03:43:27

THANK YOU.... I HAVE CONFIRMATION. DARYL AUWEN
Customer submitted at 2007-05-10 03:41:04

pass name- christina brown tracking # GRP26BNQJ923 NOTE: I WILL BE AT WORK FOR THE NEXT 12 HOURS, I WILL NOT HAVE INTERNET ACCESS. MY WIFE SHOULD BE TRAVELING IN 7 HOURS. PLEASE CALL ME ON MY PHONE TO VERIFY... 806-236-2583 DARYL AUWEN
Replied By risaf risaf at 2007-05-10 00:57:23

Please provide me Tracking/ Group ID or the passenger name on the request to update you the status.

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 21:13:39

I booked the res. several hours ago and still no confirmation. The flight leaves in 16 hours, I need confirmation. PLEASE CALL ME (806)236-2583.


InquiryId :  5817  InquiryType :  New Reservation  DateAndTime :  2007-05-09 22:49:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-10 01:04:53

what is the error message you get when you try to book this?

Thank You
WorldVentures Team
Customer submitted at 2007-05-09 22:49:28

I am tryint to book a cruise on Princess cruise ship Sea Princess for Jun 16 to Jun 30. It shows it is available, but when I try to book it, it won't let me book. Can you please help me with this. Expedia has this available. I am a new representative so I don't know my Member ID number yet.


InquiryId :  5822  InquiryType :  Existing Reservation  DateAndTime :  2007-05-10 04:36:00  Status :  Replied and Resolved
Replied By Nick at 2007-05-10 07:10:52

Hi,
Your reservation is not booked yet as the CC information you have provided is incomplete. Please come back to live chat and refer your tracking number and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 04:36:00

Hello, My reservation number is GRPSTOW12W91 It's a flight from Brussels to Las Vegas on the 27th of May. Then from Las Vegas to San Diego on the 29th of May and then from San diego to Brussels of the 5th of June. I couldn't life chat when I booked it and I still didn't receive a confirmation. thanks for the help Eric Eraly


InquiryId :  5824  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-10 05:53:11  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 08:04:36

They can call us at 972-985-6841 or live chat with us concerning this.
Customer submitted at 2007-05-10 05:53:11

a downline credit card was charged too mnay times for membership they need a refund


InquiryId :  5825  InquiryType :  Existing Reservation  DateAndTime :  2007-05-10 06:38:00  Status :  Replied and Unresolved
Replied By Nick at 2007-05-10 07:34:43

Hi,
Can you be more clear on that?

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 06:38:00

This is in reference to email received today by risaf the names on the reservation are Ronald Frame and Gail Croft this is the email:Tue, 8 May 2007 09:49:24 -0700 To: frameronald@sbcglobal.net Subject: Your WorldVenture's Travel Package is being submitted for processing From: "Worldventures" Add to Address Book Add Mobile Alert Thank you for searching WorldVentures™ PowerSearch™. Your WorldVentures™ Tracking number is: GRPNB2091924. We are currently processing your request at the vendor(s) you requested. This is NOT a confirmation order or valid reservation. You will receive a final confirmation email with your Reservation shortly. If there are any updates or changes required, you will be notified via email or a phone call to the number you provided if necessary. Click on the link for booking details View Details DeleteReplyForwardSpamMove...


InquiryId :  5829  InquiryType :  Existing Reservation  DateAndTime :  2007-05-10 07:20:35  Status :  Replied and Unresolved
Replied By Nick at 2007-05-10 07:35:26

Hi,
Can you be more clear on your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 07:20:35

is there any play de carmen avaliblities left?


InquiryId :  5834  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-10 08:30:00  Status :  Replied and Unresolved
Replied By Nick at 2007-05-10 09:34:50

Hi,
I need your member ID number to check on your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 08:30:00

I have not received my new RTA card


InquiryId :  5837  InquiryType :  Existing Reservation  DateAndTime :  2007-05-10 08:48:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-11 23:01:12

We not have any information about Rodney Perkins, If you have any problem searching the request then you can come to live chat and our agent will be able to assist you to get a quote.

Thank you
Worldventures Team
Customer submitted at 2007-05-11 06:00:53

Do you have a contact phone number for rodney perkins..He is an agent with this company
Replied By Nick at 2007-05-10 08:45:32

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 08:48:49

Please send me information about a 7 night trip to Maui to my email address tochia31@yahoo.com


InquiryId :  5847  InquiryType :  New Reservation  DateAndTime :  2007-05-10 09:32:03  Status :  Replied and Resolved
Replied By Nick at 2007-05-10 10:18:00

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 09:32:03

hello, I have a friend who wants me to book them a trip. They want an all inclusive trip to Hawaii is that possible. Pease send me the info so I can get the correct hotel and trip info to them and book this trip. Thank You Marvin Wilson wilsonsecrettravels@yahoo.com


InquiryId :  5848  InquiryType :  Flight  DateAndTime :  2007-05-10 09:37:23  Status :  Replied and Resolved
Replied By Nick at 2007-05-10 10:19:01

Hi,
Please come to www.worldventures.com/wvindex.html and click on LiveChat.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 09:37:23

Please call this client for me. He is unable to access the chat line at work. Thank you, and please let me know if this is resolved. He needs to speak to someone today. client: Ed Zuniga 281-584-4061 or 281-702-1600


InquiryId :  5849  InquiryType :  New Reservation  DateAndTime :  2007-05-10 09:43:17  Status :  Replied and Resolved
Replied By Nick at 2007-05-10 10:19:38

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 09:43:17

I sent in a request for info about an all inclusive trip to Hawaii, I need to know if we offer any. Please email me a this address, rose.mccloud1@wachovia.com thank you


InquiryId :  5850  InquiryType :  New Reservation  DateAndTime :  2007-05-10 10:04:28  Status :  Replied and Resolved
Replied By Nick at 2007-05-10 10:43:35

Hi,
What is the error message you are getting and also I need your website URL.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 10:04:28

I can not seem to pull up reservations for all inclusive packages to Los Cabos, including air fare...


InquiryId :  5851  InquiryType :  Hotel  DateAndTime :  2007-05-10 10:05:13  Status :  Replied and Resolved
Replied By Nick at 2007-05-10 10:27:14

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 10:05:13

I am trying to book reservation at the Great Wolf Lodge in Kansas City, KS. I would like the KidCabin Suite from August 1, 2007 to August 2, 2007. I would have 3 adults and 2 kids (ages 3 & 6).


InquiryId :  5852  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-10 10:05:26  Status :  Replied and Resolved
Replied By Nick at 2007-05-10 10:26:32

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 10:05:26

I am interested in taking a small vacation close by to The Hershey Park. Could you assist me?


InquiryId :  5855  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-10 10:37:28  Status :  Replied and Resolved
Replied By Nick at 2007-05-10 11:06:02

Hi,
Thanks.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 10:37:28

I have oceanfront house in Costa Rica. Would this be something you would like to promote. cr234.com .check it out. Robert


InquiryId :  5858  InquiryType :  Group Reservation  DateAndTime :  2007-05-10 11:31:33  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-10 13:03:02

i couldn\'t tell you it must be an individual selling those. thanks
Customer submitted at 2007-05-10 11:31:33

i found an incredible deal yesterday through craigslist advertising YOUR agency as the vendor for 7 tickets from san diego to honolulu costing $601.50 for all tickets flying out on 7/6 returning 7/13, which amounts to $89.92 per person. is this too good to be true or what?


InquiryId :  5859  InquiryType :  Dreamtrips  DateAndTime :  2007-05-10 11:42:00  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-10 13:06:30

If this is your 4th response then you have recieved this message 4 times. The answer to your questions is airfare is not included. If you responded somewhere else let me know and i can make sure wherever you sent you request for this answer is taken care of but i get all of the trouble tickets and they have all been answered by me. thansk again
Customer submitted at 2007-05-10 11:42:00

This is the 4th inquiry w/o a response!! I need info. on the Dominican Republic Dream trip... Does the price include hotel/air together??? if so what city is the departure???


InquiryId :  5861  InquiryType :  New Reservation  DateAndTime :  2007-05-10 11:52:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-11 23:10:42

Can you please give me the subdomain name and also the search criteria you are looking for?

Thank you
Worldventures Team
Customer submitted at 2007-05-10 11:52:32

hi: i want rent a car, but when i try to check out, and i put my costumer international licence #, the page is freez.


InquiryId :  5865  InquiryType :  Travel Commissions  DateAndTime :  2007-05-10 12:20:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-11 23:57:27

You will not get any commission for air bookings but only a share from the service fee charged.

Thank you
Worldventures Team
Customer submitted at 2007-05-10 12:20:31

just booked two trips to chicago from phoenix, confirmation number GRPS297T0P2A. how does the commisions work and how much.


InquiryId :  5872  InquiryType :  Dot Com Site  DateAndTime :  2007-05-10 14:24:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-12 00:01:32

For hotel booking there is a service fee of $5 and the same was mentioned at the time of booking and included in the total mentioned in the credit card page.

Thank you
Worldventures Team
Customer submitted at 2007-05-10 14:24:24

One of my friends used my .com site to book a hotel room, and emailed me this message: " I used your website to book a room. My Visa bill arrived yesterday and there’s a $5 charge from WorldVentures Holdings. Is there now a $5 charge for using your site? Have I accidentally signed up for some membership? I looked at my confirmation and the website and there’s no mention of a $5 booking fee or membership sign up. " Do you know what this $5 fee is? Thanks. Gregory


InquiryId :  5873  InquiryType :  New Reservation  DateAndTime :  2007-05-10 14:24:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-12 00:03:32

There is no option to search for air and car package,you will have to do this search seperately and book.

Thank you
Worldventures Team
Customer submitted at 2007-05-10 14:24:40

want to book flight with car rental but not hotel????


InquiryId :  5874  InquiryType :  Travel Commissions  DateAndTime :  2007-05-10 14:36:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-12 00:14:00

ok, if you could please provide me the login and password to check the problem?

Thank you
Worldventures Team
Customer submitted at 2007-05-10 14:36:41

This is a response to the following I tried to reply but got error. Answers to follow your response Communication: Replied By risaf risaf at 2007-05-07 22:09:15 Could you please give me your subdomain name and also login/passwor information to check why bookings made does not display under backoffice login Thank You WorldVentures Team -------------------------------------------------------------------------------- Customer submitted at 2007-05-07 16:24:00 My back office doesn't show any bookings there was A trip to Hong Kong Feb 5-11th ID # KV58208JL. Not a Dream Trip Airfare I beleive was booked this year too. But I show nothing ? Where do we check for visitors to website ANSWERS: user tina or 839522 pass tina Not sure what you mean by sub domain tina.worldventures.com or myendlesstravel.com forwards to worldventures.


InquiryId :  5878  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-10 15:19:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-12 00:17:58

If you book directly you will be saving the $10 service fee which we charge if you book with us.

Thank you
Worldventures Team
Customer submitted at 2007-05-10 15:19:03

what would be the difference if we booked thru us or the website


InquiryId :  5879  InquiryType :  Dreamtrips  DateAndTime :  2007-05-10 15:25:44  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 10:27:04

no it\'s going out of Miami and returning to Miami. thanks
Customer submitted at 2007-05-10 15:25:44

On the Bahamas cruise in September... is it still returning at Port Canaveral? It makes a big difference in plane reservations.


InquiryId :  5882  InquiryType :  Existing Reservation  DateAndTime :  2007-05-10 16:01:16  Status :  Replied and Resolved
Replied By Nick at 2007-05-11 09:19:11

Hi,
After you receive confirmation from us, you can call the airlines directly and get seat assignment. Just refer your confirmation number while calling and they will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 16:01:16

We just booked our first trip with world ventures. Do we sign on with our Airline (Delta). to pick seats and such


InquiryId :  5886  InquiryType :  Existing Reservation  DateAndTime :  2007-05-10 16:30:50  Status :  Replied and Unresolved
Replied By Nick at 2007-05-11 09:18:01

Hi,
May I know you want me make a call regarding what issue.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 16:30:50

I can't find a phone number to call to speak to someone when I am away from my computer , is there a business phone we can call.


InquiryId :  5887  InquiryType :  Group Reservation  DateAndTime :  2007-05-10 16:31:46  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 10:29:58

pleae fill out a group request form on your website. thanks
Customer submitted at 2007-05-10 16:31:46

looking for golden princess alaskan cruise departing july 15th 2007 returning july 21st 2007


InquiryId :  5888  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-10 16:42:44  Status :  Replied and Unresolved
Replied By Nick at 2007-05-11 09:14:56

Hi,
Please provide me your website URL and your trip details and I will check from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 16:42:44

https://www.world-venture.com/hotel_list_multi.html?reqid=20070510130829988.544 Whiling looking for a trip this page along with others When you click Book non of them work it says Hotel not available. It's hard to beleive that all of them are not available. Also The calender doesn't work it shows undefined, 20 X << < Today > >> Sun Mon Tue Wed Thu Fri Sat NaN NaN NaN NaN NaN NaN Through out the whole calendar are the sites being worked on ? Please advise. *** Also how do you search for all inclusive?


InquiryId :  5889  InquiryType :  Group Reservation  DateAndTime :  2007-05-10 16:46:37  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 10:30:57

you will need to contact someone from PowerSearch via Live Chat on your website type in the CF number. thanks
Customer submitted at 2007-05-10 16:46:37

I am trying to book a ns flight from LAS to OGG leaving Vegas on June 17th and returning on June 24th....we have a party of 12, I have a pending reservation for 2 tracking # GRP05Q23329R. . .


InquiryId :  5890  InquiryType :  Flight  DateAndTime :  2007-05-10 16:49:29  Status :  Replied and Resolved
Replied By Nick at 2007-05-11 09:09:17

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 16:49:29

Need to book flight only


InquiryId :  5891  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-10 16:55:30  Status :  Replied and Resolved
Replied By Geetha at 2007-05-10 22:53:49

Hi,
You can get results of the exam right away. The card gets sent out within 10 business days. You will be able to receive the benefits soon after you receive the RTA card.
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-10 16:55:30

After taking the RTA exam online when can I be able to use the RTA benefits? Will I be able to see my results after the exam?


InquiryId :  5895  InquiryType :  New Reservation  DateAndTime :  2007-05-10 17:31:37  Status :  Replied and Resolved
Replied By Nick at 2007-05-11 07:30:53

Hi,
Please E-mail at travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 17:31:37

I cannot find any cruises to Mexico in January 2008 and also cruises that are booked in June 2007 there is no information for people to compare prices. Is there something wrong with the Mexico cruises?


InquiryId :  5903  InquiryType :  Travel Commissions  DateAndTime :  2007-05-10 19:14:55  Status :  Replied and Resolved
Replied By Nick at 2007-05-11 07:29:18

Hi,
We do not add up any price to the total fare except our service fee. Whatever price you get in our search result is the price we are offereing. However after you have submitted your reservation request, we search for the lower fare no matter what price you have submitted. And if we get a lower price than what you have submitted, we book it. But if we don\'t get any lower fare, then we book for the price you have submitted.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 19:14:55

Hello, These last two days have been interesting. I book travel all day long as a travel agent, so of course I would love to start moving that traffic flow to my own website. But there is no way I am going to rip off my customers. Why are your hotel prices inflated?? I went to book a hotel and what your best deal that my worldventures.com could offer was $100 --when I could book the same hotel for $75. All day long I have TRIED to book through the my worldventures site--but the prices are to expensive. I want to know WHY? Its not because the hotel is sold out or full. Its not because that the best available at booking--I can book for much lower elsewhere. So my question again is, are you adding on money to the prices on the hotels? It just does not make sense as to why the hotels are much more expensive. I want to be able to book on my site and feel confident that I am able to offer the best prices...so far I am not. Thank you, Alison These last two days have been interesting. I book travel all day long as a travel agent, so of course I would love to start moving that traffic flow to my own website. But there is no way I am going to rip off my customers.


InquiryId :  5906  InquiryType :  Dot Com Site  DateAndTime :  2007-05-10 19:55:02  Status :  Replied and Resolved
Replied By trevor at 2007-05-10 20:25:29

Dear Danny Lemon
The site works fine for everyone else. What do you mean by Powersearch link in the lower left corner? Are you saying yodan.worldventures.com doesn\'t work at all? That works fine. Please let us know the specifics

Thankyou
Worldventures Team
Customer submitted at 2007-05-10 19:55:02

My World Ventures website is YoDan. All the links work except the PowerSearch link in the lower left corner. I spent several minutes on a live chat to try to resolve the problem. The last comment from the live chat person was that I would get a phone call to resolve the problem. That was two days ago. I don't kow what to do next. I can't direct people to my website because it is an embarrassment that the PowerSearch link doesn't work.


InquiryId :  5907  InquiryType :  Existing Reservation  DateAndTime :  2007-05-10 19:57:26  Status :  Replied and Resolved
Replied By Nick at 2007-05-11 07:25:03

Hi,
I have resent the confirmation E-mail to bsmiljanovski@sbcglobal.net. Please check your E-mail.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 19:57:26

please re-email me my ticket info for my flight to fort lauderdale


InquiryId :  5908  InquiryType :  Flight  DateAndTime :  2007-05-10 20:04:01  Status :  Replied and Resolved
Replied By Nick at 2007-05-11 07:22:01

Hi,
For Air only reservation there is no commission but you will receive a booking fee. There is 2 option: If you select book with us then you have to pay service fee of $10 and if you select book direct then you don\'t have to pay our service fee of $10 and you will be directed directly to the vendor web site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 20:04:01

need to know the difference between "book direct" and "book with us" and which one will give me commission? Also for car rentals through our website, how do I know if we are getting the best deal for travel agents or do I need to call them individually?


InquiryId :  5909  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-10 20:06:13  Status :  Replied and Resolved
Replied By Geetha at 2007-05-10 20:09:58

Hi,
What information do you need? Please provide your subdomain, user ID and password to check on the same.
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-10 20:06:13

I need My information E-mailed to me A.S.A.P.


InquiryId :  5910  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-10 20:07:13  Status :  Replied and Resolved
Replied By trevor at 2007-05-10 19:56:21

Dear Chris
What information? and what\'s your member ID ?

Thankyou
Worldventures Team
Customer submitted at 2007-05-10 20:07:13

I need My information E-mailed to me A.S.A.P.


InquiryId :  5915  InquiryType :  Hotel  DateAndTime :  2007-05-10 20:47:33  Status :  Replied and Resolved
Replied By Sunny at 2007-05-11 17:03:33

Hi
A email was sent to you informing you about the price increase and asking you to come to livechat.

Thank You
WorldVentures Team
Customer submitted at 2007-05-11 13:10:32

how this thing happened? I was thinking I was booked already and nobody has contacted me. please call me and or email me Eloisa Santillan
Replied By Nick at 2007-05-11 07:18:19

H,
The correct tracking number is 8025EBI3O. Your reservation is not booked as the fare have increased to $304.51. Please come back to live chat and give your approval ASAP to book your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 20:47:33

I had trouble confirming my reservation for Marriott La Guardia 5/11 - 5/13, they cannot find my reservation. My tracking number is grp8025ebi30. Please help. Eloisa Santillan


InquiryId :  5916  InquiryType :  Hotel  DateAndTime :  2007-05-10 20:55:18  Status :  Replied and Resolved
Replied By Nick at 2007-05-11 07:12:56

Hi
As soon you have submitted your reservation request, come back to live chat immediately and request our agent to give you the room details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 20:55:18

I have been pricing a trip to Hawaii from 3-21 thru 3-31-07 I have received a $994.50 per person price at the Sheraton Waikiki Hotel how can I determine the type of room. I would prefer an ocean front view how do I get the price for this type of room?


InquiryId :  5918  InquiryType :  Existing Reservation  DateAndTime :  2007-05-10 21:22:58  Status :  Replied and Resolved
Replied By Nick at 2007-05-11 07:11:06

Hi,
I need the Tracking number of your reservation request and also what is that you want to check.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-10 21:22:58

Need to check a reservation.


InquiryId :  5919  InquiryType :  Dreamtrips  DateAndTime :  2007-05-10 21:29:24  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 10:43:14

taken care of. thanks
Customer submitted at 2007-05-10 21:29:24

We booked a trip today and forgot to add the guest. Could someone call me back so I can verify her information. Also the credit card was only charged for one person. The conf.# was FU0220C


InquiryId :  5927  InquiryType :  Hotel  DateAndTime :  2007-05-11 00:13:07  Status :  Replied and Resolved
Replied By Nick at 2007-05-11 07:10:19

Hi,
If you have given the search for 2 person, then the price you get is the total price.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-11 00:13:07

Are the price quotes for one person or two?


InquiryId :  5929  InquiryType :  Events  DateAndTime :  2007-05-11 00:40:47  Status :  Replied and Resolved
Replied By test test at 2007-05-11 00:18:38

Hi,
$10,000 guarantee requires that the rep subscribe to 18 months, 25 magazines per month and hand those out to 25 people every month and track them in earned vacations.com
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-11 00:40:47

test message - mukesh


InquiryId :  5935  InquiryType :  Dreamtrips  DateAndTime :  2007-05-11 08:04:39  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 10:46:43

Our new booking engine for Ineternational airfare should be up and running soon. In regards to booking air flights on Powersearch you can live chat with someone to change you flight times or dates. thanks
Customer submitted at 2007-05-11 08:04:39

I would sincerely appreciate a call 954-815-2261, when a person obtains a Flt from Ft Lauderdale, Fl to Prague, Cz departing June 20th and returning July 19th or so, as I'm flexible on return Flt. I would be happy IF I spend say $1,200.00, have flt time w/o 2plus hours at stop overs, ability to change return flt for a fixed known fee say 150.00 or so. My email: mdeem4u@earthlink.net. I would likely like to travel from Prague to another Europe city for last week or so and leave with minimal change fee. Is this possible? Thanks, michael


InquiryId :  5937  InquiryType :  Dreamtrips  DateAndTime :  2007-05-11 08:20:43  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 10:47:19

what trip please be more specific. thanks
Customer submitted at 2007-05-11 08:20:43

Call me about the trip


InquiryId :  5939  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-11 08:38:54  Status :  Replied and Resolved
Replied By Sunny at 2007-05-11 13:45:20

Hi
Please log into https://67.154.31.3/MemberToolsDotNet/FirestormStartup.aspx by using your member id# and your password and on the left hand side menu under the \'Travel Training\' you can see the RTA Training.

Thank You
WorldVentures Team
Customer submitted at 2007-05-11 08:38:54

where is the RTA training guide??


InquiryId :  5941  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-11 08:53:30  Status :  Replied and Resolved
Replied By Sunny at 2007-05-11 13:44:56

Hi
Please log into https://67.154.31.3/MemberToolsDotNet/FirestormStartup.aspx by using your member id# and your password and on the left hand side menu under the \'Travel Training\' you can see the RTA Training.

Thank You
WorldVentures Team
Customer submitted at 2007-05-11 08:53:30

Please wait for a site operator to respond. You are now chatting with 'karlen' karlen: Hi. Allow me to introduce myself as your Customer Service Agent. How can I help you today? Also please for verification purposes, may I have the WorldVentures ID number so I can better assist you. Tom Acklin: Hey Karlen Tom Acklin: 881081 karlen: hello Tom Acklin: I don't see the link to the RTA training in my back office karlen: one moment please karlen: it's under travel training. Tom Acklin: I do not have a link that says "travel training" Tom Acklin: it is "upload your website photo" etc... karlen: one moment please karlen: are you in your back office? Tom Acklin: yes Tom Acklin: it is giving me options to improve the website, i.e. upload photo etc Tom Acklin: Upload your website photo Upload your website logo Update the text on your website See bookings from your website Powersearch Toolbar Download Toolbar download count Add new manual booking View your manual bookings Logout karlen: so in your back office on the left hand side you don't see, Main Menu, Communication, Genealogy etc.. Tom Acklin: no karlen: you're going to have to submit an inquiry Tom Acklin: I thought this was an inquiry Tom Acklin: you mean via email ?


InquiryId :  5943  InquiryType :  Existing Reservation  DateAndTime :  2007-05-11 09:22:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-12 00:20:39

You will have to go to client services live chat to get assistance regarding this meanwhile if you could give me the subdomain name and login/password information I will also try to do the needful.

Thank you
Worldventures Team
Customer submitted at 2007-05-11 09:22:37

Just a question please cancel my 888 number from the earnvacations oceanmist website please .I was told by steve to come to the com sight and cant see where to cancel the 888 number ?????????


InquiryId :  5945  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-11 10:02:21  Status :  Replied and Resolved
Replied By Karen O at 2007-05-12 08:12:29

We are showing an exp. date of 4/07. Please go to your billing manager and correct the exp. date and security code. This changes when the exp. changes. Make sure you click on next to save the change. I will set your recurring for May to process on Tuesday to give you time to make this change. Billing Dept.
Customer submitted at 2007-05-11 10:02:21

To Billing Department: Hello, My name is Linda Bennett #851596. Approximately two weeks ago, I followed up upon my Visa credit card-- ending with 6162. I doubled check that expiration date which still is April 2009. I am perplex to why I received a FAILED recuirring monthly payments. Please return me your findings. Thank you Linda Bennett


InquiryId :  5948  InquiryType :  Existing Reservation  DateAndTime :  2007-05-11 10:57:31  Status :  Replied and Resolved
Replied By Sunny at 2007-05-11 17:00:19

Hi
How can we assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-11 10:57:31

help


InquiryId :  5950  InquiryType :  New Reservation  DateAndTime :  2007-05-11 11:11:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-12 00:34:35

Can I have the travel date?

Thank you
Worldventures Team
Customer submitted at 2007-05-11 11:11:13

I am an RTA # 874780 with WV. I have a customer wanting to book with The Ashton in Fort Worth, Tx. He said it does not come up on the search on my website. Would you look into this. Thanks for all you do. JPM


InquiryId :  5952  InquiryType :  Dreamtrips  DateAndTime :  2007-05-11 11:22:12  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 19:05:54

please read the webpage all info is listed. thanks again
Customer submitted at 2007-05-11 11:22:12

need info on dream trip to puerto vallarta


InquiryId :  5955  InquiryType :  Existing Reservation  DateAndTime :  2007-05-11 12:18:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-12 00:57:56

Please provide me the tracking number on the reservation or the passenger name to check the info.

Thank you
Worldventures Team
Customer submitted at 2007-05-11 12:18:00

Hello, I have questions about my flight. Sorry, I dont travel much by air so I am in need of some clarification. Departing from KC to DEN I am on Frontier airlines then there is a 1hr layover then I go from Den to LV also on frontier airlines I believe. Will I have to change planes or not? Departing from LV to Den I am on frontier? and then from Den to KC I am on United arilines, is that correct? So, I will have to change planes for that I assume? If so, How does that work with bagage? Dont mean to be annoying but I really need this broken down for me as much as possible. airline ticket #'s 4227039455080-081 Frontier airlines conf. code:BEVARQ united confirmation code:W2GLF6


InquiryId :  5957  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-11 12:31:40  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-11 13:36:49

Hi
Please provide your member id#.

Thank You
WorldVentures Team
Customer submitted at 2007-05-11 12:31:40

I'm unable to log in. Could you email me my logon and password?


InquiryId :  5958  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-11 12:33:52  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-11 13:37:05

Hi
Please provide your member id#.

Thank You
WorldVentures Team
Customer submitted at 2007-05-11 12:33:52

I'm unable to log in. Could you email me my logon and password?


InquiryId :  5969  InquiryType :  Dreamtrips  DateAndTime :  2007-05-11 13:50:12  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 19:26:58

The cruise is sold out as of Friday. If you haven\'t booked it yet you can email r.walker@worldventures.com ask Randy if their are any cancelations. thanks again
Customer submitted at 2007-05-11 13:50:12

I need to know the cancelation py for the bahams dream trip in sept. before I book it...ASAP. My ID# is 876492


InquiryId :  5974  InquiryType :  Dreamtrips  DateAndTime :  2007-05-11 15:04:03  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 19:29:23

already replied to your 1st trouble ticket.
Customer submitted at 2007-05-11 15:04:03

I need to know the cancelation py for the bahams dream trip in sept. before I book it...ASAP. My ID# is 876492


InquiryId :  5983  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-11 17:33:39  Status :  Replied and Resolved
Replied By Geetha at 2007-05-11 19:34:01

Hi,
Please call 972-985-6841 for any further information or submit an inquiry and we will get back to you at the earliest.
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-11 17:33:39

I'd like to speak to a representative as I am considering the business opportunity and have a few questions. I cannot find even one phone number on your website.


InquiryId :  5990  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-11 19:52:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-12 01:25:54

You will have to go to client services live chat from your back office to get assistance regarding the same.

Thank you
Worldventures Team
Customer submitted at 2007-05-11 19:52:46

hi there! I already cancelled my worldventures membership last May 1, 2007. I faxed it at this number (972)985-6842 dated May 1, 2007. I suppose you're not gonna charge anymore for membership. But still you charge in my checking account in Wellsfargo. Please call or email me regarding this matter. Thank you.


InquiryId :  5996  InquiryType :  Existing Reservation  DateAndTime :  2007-05-12 03:56:25  Status :  Replied and Resolved
Replied By Nick at 2007-05-12 07:41:05

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-12 03:56:25

i have a family of 6 traveling for a wedding on July 5 from Long Beach to Portland Oregon, then one will go back to LOng beach on July 9 while the rest will proceed to Las Vegas. I need flight and hotel package


InquiryId :  6000  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-12 07:47:47  Status :  Replied and Resolved
Replied By Nick at 2007-05-12 07:45:54

Hi,
I need your member ID number to check on your inquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-12 07:47:47

I can't find my flight info and my log in info is not working. Here is the only number I could find. I booked 2 one-way tickets. GRPI0NS2V29 Please help thanks Christina Godbee


InquiryId :  6006  InquiryType :  New Reservation  DateAndTime :  2007-05-12 09:59:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-15 09:30:08

Can you please give me the subdomain name and the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-12 09:59:47

i am tryin to search for a vacation, but the site will not let me advance to the results page! 1. the buttons "hotel" "hotel+air" and "hotel+air+car" are INACTIVE!!! 2. i am searching for oahu hawaii. it keeps sending me to honolulu!!


InquiryId :  6010  InquiryType :  Existing Reservation  DateAndTime :  2007-05-12 10:25:31  Status :  Replied and Resolved
Replied By Nick at 2007-05-12 14:50:02

Hi,
I need the Tracking number of your reservation request to retreive your reservation. Also provide me the passenger name.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-12 10:25:31

I have not received my e ticket for travel on May 18 Houston Intercontinental to Kansas City. I lost the code number. I think it started with GR. Am I sunk?


InquiryId :  6015  InquiryType :  Flight  DateAndTime :  2007-05-12 10:47:18  Status :  Replied and Resolved
Replied By Nick at 2007-05-12 14:48:57

Hi,
Please go to your .com site and click on the Flight tab on top.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-12 10:47:18

i need flight only. i dont see any place to reserve flight only.


InquiryId :  6022  InquiryType :  Existing Reservation  DateAndTime :  2007-05-12 11:37:41  Status :  Replied and Resolved
Replied By Sunny at 2007-05-12 11:48:39

Hi
Yes, it is possible.

Thank You
WorldVentures Team
Customer submitted at 2007-05-12 11:37:41

Hello, Is it possible to pay a deposit at time of booking for a cruise and the rest prior to departure?


InquiryId :  6026  InquiryType :  Dreamtrips  DateAndTime :  2007-05-12 12:44:07  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 19:43:34

no the price for vegas is great and if airfare was included it would really be to good to be true. The vegas trip is Thur thru Sunday and if you where to call the hotel directly you would pay at least 200 per night. thanks again and please book soon before it\'s booked up
Customer submitted at 2007-05-12 12:44:07

The Dreamtrip to Vegas in Sept...$159.99 does this price include airfare?


InquiryId :  6027  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-12 13:12:35  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-13 19:10:29

Hello, If you have recently booked travel on your website, than that $10.00 is a booking fee. If this is not the case, than please contact customer service. Thank You
Customer submitted at 2007-05-12 13:12:35

HELLO, I RECENLTY SAW ON MY ONLINE CHECKING ACCOUNT THAT THERE WAS A PURCHASE FOR $10.00 FROM WORLD VENTURES ON THE 9TH OF THIS MONTH. I WANT TO KNOW WHY THIS WAS TAKEN OUT OF MY ACCOUNT SINCE I HAVE NOT PURCHASED ANYTHING FROM THIS WEBSITE IN OVER 2 MONTHS? I WANT THIS CREDITED BACK TO MY ACCOUNT


InquiryId :  6034  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-12 14:54:04  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-13 19:06:07

To cancel your membership, please fax a letter to 972-985-6842 stating so. Be sure to include your siganture and ID number along with a brief description on why you wish to cancel. Our customer service number is 972-985-6841. Thank You
Customer submitted at 2007-05-12 14:54:04

hello! what is your contact number? I need to talk to someone regarding the membership that cancel already. Because your still charge me.


InquiryId :  6038  InquiryType :  Hotel  DateAndTime :  2007-05-12 16:09:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-15 09:44:34

If you do not find the hotel of your preference listed in the search result then you can come to live chat and our representative will help you do this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-12 16:09:41

I can not find any hotel for a honeymoon that have a jacuzzi tub or at least something romantic. I have been looking for days. My travel dates are July 8 to 15th 2007 for Vancouver BC Please help, there is no way on your website to filter what ammenities I would like, need help, time is running short.


InquiryId :  6039  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-12 16:22:14  Status :  Replied and Resolved
Replied By Sunny at 2007-05-13 08:10:14

hi
You may please select the flight option and you can give search for flight only.

Thank You
WorldVentures Team
Customer submitted at 2007-05-12 16:22:14

How do I book Air only using Power Search?


InquiryId :  6041  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-12 16:56:19  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 19:48:41

shoot me an email lets talk g.merz@worldventures.com my name is Grant Merz director of travel thanks
Customer submitted at 2007-05-12 16:56:19

Ride to the Game in Style (Transportation, BCS, Fiesta Bowl, Insight Bowl) SUPER BOWL IS COMING IN 2008 SO, GET YOUR RIDE READY NOW WHILE U CAN... ONLY HAVE RIDES FOR THREE SPOTS LEFT!!! Let us worry about the traffic! Take one of our luxurious Lincoln Town Cars or Limos to Glendale Stadium for only $259 plus parking.Trip includes 4 hours of Town Car/Limo use. Two week advance reservations recommended. Call us today at 602-653-9340 or 623-256-8648. FOR THE BEST OFFER IN TOWN!!! Airport Transportation from $84 OR LESS (Transportation)In Phx CITY Area Only Leave your traffic and parking woes behind as you relax in one of our luxurious Lincoln Town Cars or Limos. What better way to start or end a vacation? Business travelers, you deserve to treat yourself to a hassle-free ride home or to the airport. One-way trips to and from the airport from only $84 or less... Two week advance reservations recommended. Call us today at 602-653-9340 or 623-256-8648. Wedding Party Transportation (Transportation) Ride to your wedding in style! Our 10 passenger limos, OR HUMMERS are ready to transport you on one of the most important days of your life! Brides, you have enough to worry about that day, let us ease your mind and get you to the "church" on time. FOUR hour wedding packages start at only $399. Two week advance reservations recommended. Call us today at 602-653-9340 or 623-256-8648. SPECIALS ARE ALL THE TIME Travel from Scottsdale to Sedona in Style (Scottsdale-Sedona) On your next trip to Scottsdale or Sedona, why not explore both cities and let us take care of getting you there. Sit back in one of our luxurious Lincoln Town Cars and enjoy the scenery as we drive you from Scottsdale to Sedona or Sedona to Scottsdale. Trip cost is just $269 each way OTHERS charge up to 399.00. Two week advance reservations recommended. Call us today at 602-653-9340 or 623-256-8648. Romance Your Partner in Style (GLBT, Romance) Surprise your significant other when you announce your ride is here and an impressive black limo or Lincoln Town Car is waiting in your driveway. Then you're off to a romantic dinner at the restaurant of your choice. Our romance package treats you to the luxury of a four hour chauffeured ride for just $239. Two week advance reservations recommended. Call us today at 602-653-9340 or 623-256-8648. MONTHLY SPECIALS ARE HERE AGAIN Travel from TUSCON to PHOENIX in Style (TUSCON-PHOENIX) On your next trip to TUSCON TO PHOENIX why not explore both cities and let us take care of getting you there. Sit back in one of our luxurious Lincoln Town Cars and enjoy the scenery as we drive you from TUSCON TO PHOENIX or PHOENIX TO TUSCON. Trip cost is just $239 each way OTHERS charge up to 369.00. Two week advance reservations recommended. Call us today at 602-653-9340 or 623-256-8648.


InquiryId :  6052  InquiryType :  Dot Com Site  DateAndTime :  2007-05-12 21:12:53  Status :  Replied and Resolved
Replied By Sunny at 2007-05-13 08:02:23

Hi
You may please enter your name in place of emailid and try forwarding it.

Thank You
WorldVentures Team
Customer submitted at 2007-05-12 21:12:53

I am trying to refer my website to folks but I continue to get a message that the address I am using for myself seems not to be a working address. What address should I use? My home e-mail address is: marksbluedogs@earthlink.net Worldventure address: www.markcolegrove.worldventures.biz


InquiryId :  6058  InquiryType :  Group Reservation  DateAndTime :  2007-05-13 00:36:59  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-23 12:59:52

someone will call you. thanks
Customer submitted at 2007-05-13 00:36:59

Dear Travel Agency, Our company Zhengzhou Aoweisi Industry & Trade Co.Ltd has a subsidiary factory, for the 183 workers of the factory overfulfilled their quotas last year and they were busy with production task during the May golden week this year so that they have no time for relaxtion. So via our company directorate discussion, we decide to reward them travel in your country. All the 183 workers will have a journey for 3 groups. The first group bagins at June 25, the second July 1st and the third July 6th.We would like you can arrange route of the journey、sightseeing spots、hotel(three-star or four-star,double standard room)、Chinese food and also the Chinese guide. We would like you can quote us in USD or RMB (except the personal international ticket) so that ensure us have a good time in your country. Look forward your early reply. Best wishes! Contact person: vice president Zhang Jinbao Office Tel: 0086-371-61622300 Mobile: 0086-15981925532 Fax: 0086-371-61218003 E-mail: zhangmen168@126.com Zhengzhou Aoweisi Industry & Trade Co.LTD Website: www.zzaoweisi.com.cn


InquiryId :  6063  InquiryType :  Existing Reservation  DateAndTime :  2007-05-13 11:29:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-15 12:01:25

There seems to be credit card problem with the reservation requested, you will have to come to live chat and provide the correct CC information to process the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-05-13 11:29:52

GRPST0W12W91 I receive emails to go to the live chat but the live chat doens't work. Can anyone confirm this flight please and arrange that everything is fine Thank you


InquiryId :  6065  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-13 12:00:03  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-13 19:03:45

To cancel your membership, please fax a letter to 972-985-6842 stating so. Be sure to include your siganture and ID number along with a brief description on why you wish to cancel. Thank You
Customer submitted at 2007-05-13 12:00:03

I no longer want to be involved with World Ventures. I would like to cancel my membership. I unsure of the proper steps to take to achieve this. Please contact


InquiryId :  6067  InquiryType :  New Reservation  DateAndTime :  2007-05-13 12:25:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-15 12:03:27

Please try the powersearch to get quote on the request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-13 12:25:13

Need pricing for 1 adult hotel and air from mco to las 6/8/07 to 6/11/07 staying at the MGM Grand hotel. Please also provide pricing for 2 adults hotel and air from mco to las 6/8/07 to 6/11/07 staying at the MGM Grand Hotel. Thanks


InquiryId :  6074  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-13 14:28:44  Status :  Replied and Resolved
Replied By Geetha at 2007-05-13 22:30:34

Hi,
What would you like to cancel?
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-13 14:28:44

How Do I cancel?


InquiryId :  6078  InquiryType :  Dreamtrips  DateAndTime :  2007-05-13 15:17:05  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 20:04:43

The times are listed on the dreamtrip website the entire schedule. you will need to fly into Houston International you can buy transfers at the Carnival desk at the airport. you will depart out of Galveston outside of Houston. thanks
Customer submitted at 2007-05-13 15:17:05

Wstrn Carib cruise 12/2-12/9. Where would I need airfare to? What time would ship depart? Rtn time? Thanks, Ralph Deem #879547


InquiryId :  6082  InquiryType :  Dreamtrips  DateAndTime :  2007-05-13 17:09:36  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 20:10:37

That shouldn\'t be a problem please fill out the order form don\'t put a credit card in and once you complete the form a 800 number will pop up please call that number and they will arrange your airfare. if you have any problems please email me and i will help you out g.merz@worldventures.com thanks
Customer submitted at 2007-05-13 17:09:36

I want to book the Brazil Dream Trip, however we need to fly back 1 day early; with whom do I need to speak to make these arrangements? My name is Gerrit Green and I am a World Ventures member.


InquiryId :  6083  InquiryType :  New Reservation  DateAndTime :  2007-05-13 17:09:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-16 11:43:02

Please use our powersearch to get quotes on the package you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-05-13 17:09:37

We have pretty flexible vacation dates available. We (2of us) are looking for a last-minute deal from seattle OR Los Angeles to somewhere in mexico (4 star or above) between May 20 and May 30. We would like to spend at least 4 nights in Mexico or on a Mexican Cruise. Can you help? The cheaper the better.....


InquiryId :  6085  InquiryType :  New Reservation  DateAndTime :  2007-05-13 17:36:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-15 13:10:40

You will not be able to book only shuttle service but only as a part of package.

Thank You
WorldVentures Team
Customer submitted at 2007-05-13 17:36:13

how I can get quotes on airport shuttles


InquiryId :  6088  InquiryType :  Hotel  DateAndTime :  2007-05-13 19:05:11  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 08:55:10

Hi,
Your reservation is cancelled and your credit card is nt charged.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-13 19:05:11

I am having trouble with a reservation I recieved three e-mails regarding the same reservation and one with a price increase I have not recieved a confirmation and do not want this reservation at all with the price increase The tracking number was GRP2930E4I00 thank you Lora Layne


InquiryId :  6091  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-13 19:17:04  Status :  Replied and Resolved
Replied By David D at 2007-05-15 06:24:48

The photo that you uploaded has been removed. Thank you, WorldVentures
Customer submitted at 2007-05-13 19:17:04

Hello, I sent the wrong photo for my rta card. If you can disregard the 880690.jpg file I sent. Thank You, Rosinda Balignasay


InquiryId :  6098  InquiryType :  Flight  DateAndTime :  2007-05-13 20:48:24  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 08:54:03

Hi,
Our search result displays the total price for the number of passengers you have submitted for. Land only means Hotel reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-13 20:48:24

1)How do you find out what the total cost is for flight, hotel, etc.? 2) Are all prices listed per person or per couple? 3) What is "Land Only"? Thanks!


InquiryId :  6101  InquiryType :  Existing Reservation  DateAndTime :  2007-05-13 22:01:08  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 08:52:44

Hi,
To cancel your membership you must submit a signed letter stating you wish to cancel.Please include your name and id# and fax it to 972-985-6740.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-13 22:01:08

I DO NOT WANT TO BE A MEMBER ANY LONGER!!!! PLEASE DIRECT MY EMAIL TO THE APPROPRIATE CONTACT. MY NAME IS NATALIE BOWERS - LAS VEGAS, NV


InquiryId :  6102  InquiryType :  New Reservation  DateAndTime :  2007-05-13 22:15:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-16 11:46:00

Please come to live chat and our agent will help you book mutliple island package.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 10:13:38

Won't that book it, then I'll be left trying to get it straightened out and likely paying more fees to do so right?
Replied By Nick at 2007-05-15 08:52:00

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-13 22:15:09

How would I book a trip as follows: 6-30-07 Phoenix to Kauai using the full package of air/car/hotel then going to Oahu on 7-6-07, staying with family on Oahu, then flying back to Phoenix on 7-9-07. I want to be able to take advantage of the package deals.


InquiryId :  6792  InquiryType :  Dreamtrips  DateAndTime :  2007-05-21 14:51:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-22 07:44:16

The Barbados trip is Oct 18 thru 21 3 nights 4 days. The website is correct.
Customer submitted at 2007-05-21 14:51:30

I am trying to confirm the dates for the Barbados dream trip. the site says 3 day 2 night Oct 18 thru 21, thats 3 nights 4 days


InquiryId :  6107  InquiryType :  Dreamtrips  DateAndTime :  2007-05-13 23:21:51  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 20:22:27

at this time we are totally over booked so the chances are not good at all. thank you! we will have more cruises to come so stay tuned. thanks
Customer submitted at 2007-05-13 23:21:51

Is there any chance of getting on the Dream trip Cruise to the Bahamas? Are there ever any cancellations? Someone told me that you sometimes have additional dates available.


InquiryId :  6115  InquiryType :  Existing Reservation  DateAndTime :  2007-05-14 06:09:32  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 08:49:48

Hi,
For any changes or cancellation you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 06:09:32

I have a one way ticket that I need to cancel. What is the cost and procedure


InquiryId :  6117  InquiryType :  Hotel  DateAndTime :  2007-05-14 06:24:39  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 08:48:34

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 06:24:39

I'm looking for a Hotel in Miami that's very close to Port Everglades.


InquiryId :  6119  InquiryType :  Magazines  DateAndTime :  2007-05-14 07:19:43  Status :  Replied and Resolved
Replied By Sunny at 2007-05-14 08:45:59

Hi
May I have the member id# to update you wtih the inquiry.

Thank You
WorldVentures Team
Customer submitted at 2007-05-14 07:19:43

I signed up in Las Vegas for the magazines and I haven't received them yet. Please tell what the problem is with the order. Thanks Ruthann McDaniel


InquiryId :  6121  InquiryType :  All Other Commissions  DateAndTime :  2007-05-14 07:24:21  Status :  Replied and Resolved
Replied By Karen O at 2007-06-26 18:21:47

This payment was direct deposited on 5-2 in the amount of 100.00
Customer submitted at 2007-05-14 07:24:21

I signed up Diane Ring on March 26th and I never received the sign up money in my bank account. My daughter had money taken out of my account and you put her money in my bank account on 3-29-2007 but I still haven't received the $100 for my part. Please let me know what happened. I have sent many notes to the live chat and didn't get any answers. Ruthann McDaniel


InquiryId :  6125  InquiryType :  Hotel  DateAndTime :  2007-05-14 08:05:50  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 08:46:55

Hi,
I have forwarded your suggestion to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 08:05:50

Hi-what I really need to be able to do is type in an address and have all the hotels within a certain radius pop up. Then I'd like to have the option of looking at all hotels within say 1 mile, 5 miles etc.... Will this be an option in the future?


InquiryId :  6126  InquiryType :  Dreamtrips  DateAndTime :  2007-05-14 08:09:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 20:28:00

currently we are over booked so the chances of getting on are not good. I would wait for another cruise to come out and if you want to go make sure you book it due to the large demand. thanks again
Customer submitted at 2007-05-14 08:09:30

My husband and I were looking at making arrangements for the Dream Trip cruise Sept. 17-21st. We think we finally have arrangements made for our kids, but now I don't see the trip as available or sold out. Is there any space left on the cruise? Thanks!


InquiryId :  6127  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-14 08:56:48  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-14 19:19:14

Please have her fax in a letter to 972-985-6842 stating that she wishes to cancel her account. She will need to include her ID number and signature. Thank You
Customer submitted at 2007-05-14 08:56:48

I have a lady in my downline that wants to cancel from WorldVentures today. Her name is Mattie B. Anthony. Her ID is 854308 .Her password is 26456. You have been in the process of getting her icon out of the red for several weeks now but that has nothing to o with it,she says several things have come up and just wants out before her dues come out on the 16th of this month. Thank you for you help.


InquiryId :  6128  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-14 09:01:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-15 13:50:09

Please give me the subdomain name?

Thank You
WorldVentures Team
Customer submitted at 2007-05-14 09:01:24

Once the toolbar is downloaded, my name disappears. How do I maintain that link so that I get the commissions on all travel -- or do I need to have my people using my direct link and now download the PowerBar?


InquiryId :  6130  InquiryType :  Billing  DateAndTime :  2007-05-14 09:15:00  Status :  Replied and Resolved
Replied By Karen O at 2007-05-15 10:00:24

We have billed your account for 19.99 per month since November of 2006. We have not billed your account for 39.94 since back in October of 2006. We do not just \"boost up\" accounts. We would not have changed this product without client request to do so. We will not be able to offer any more refunds on these previous charges. Have a wonderful day. Billing Dept. Billing Dept.
Customer submitted at 2007-05-14 09:15:00

I began 1/19/2006 with a charge for my site of $19.95. When I started categorizing my statements in May, I found that I had been charged $39.94 each of 5 months. I called and was given credit of $19.95 for 3 of those months. Now I started categorizing my statements again, and I see that you boosted me back to 39.94 immediately so I have 4 months at that rate (thru 10/06). I need a refund!!


InquiryId :  6140  InquiryType :  Dreamtrips  DateAndTime :  2007-05-14 09:39:46  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 20:34:17

please email p.murphy@worldventures.com and she can try to work you on if their are any cancelations. thanks again
Customer submitted at 2007-05-14 09:39:46

We would like to go on the DreamTrip Mexico Cruise Oct 29th - Nov 3rd, 2007 but it is sold out. Is there a waiting list or standby list that we could get on in case there is a cancellation? We will take either an inside cabin or ocean view. For sure my husband and I would like one room and, if they became available, we would like two more rooms for our two sons, who also have a dreamtrips membership. Thank you.


InquiryId :  6151  InquiryType :  Dreamtrips  DateAndTime :  2007-05-14 10:54:13  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 20:38:32

we are currently over booked so getting on this one is not good. more cruises to come soon. thanks
Customer submitted at 2007-05-14 10:54:13

What happened to the $59 or $99 pp trip to the Bahamas in Sept?


InquiryId :  6152  InquiryType :  Existing Reservation  DateAndTime :  2007-05-14 11:15:49  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 08:23:59

Hi,
The tracking number you have provided is incorrect. Please check the number once again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 11:15:49

We made a reservation and still do not have the itinerary for todays car rental. The tracking number is GRPO2XH912IM


InquiryId :  6159  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-14 11:58:25  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 09:54:53

Hi
You may check now in your .com site and you will be able to check the booking.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 11:37:39

tracking # is BC6F20950 Subdomain name is marybast.worldventures.com bast7598 is the password
Replied By Nick at 2007-05-15 08:20:06

Hi,
I need the Tracking number of your reservation and also provide me the subdomain and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 11:58:25

A booking is not showing up on my website for a client who rented a car through my site.


InquiryId :  6161  InquiryType :  Hotel  DateAndTime :  2007-05-14 12:08:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-17 14:57:54

it should be data base error, please give me the name of the hotel and I will have this corrected ASAP.

Thank You
WorldVentures Team
Customer submitted at 2007-05-14 12:08:37

Hello I am having a problem with owersearch. This is the 3rd time I have tried to find hotel reservations for 3 different cities and it comes back with something totally different than what i put in. OK now I am looking for Manhattan, New York and it comes up with Mexico and New Orleans--whats up with that? Its embarrassing when you tell someone to use you website and it returns like that. Need a hotel suite apartment or condo Manhattan, New York 6/20/07 checking out 6/24/07. 5 guys going for a bachelor party. They want to stay in the same unit or adjoining suites. Another time I put in Cambridge Mass. and it returned to Csmbridge in England I sent the info to the person and they laughed. Also I have a request for hotel in North KOHALA HAWAII hOTEL ONLY CAME BACK WITH NOTHING. I guess it wouldn't be so frustrating if it happened every now and then. But I have only used it 3 times and this is what I have come up with all 3 times. How can I boast about the technology with these results? Please help. Please give me the New York info first. They are waiting.


InquiryId :  6164  InquiryType :  Existing Reservation  DateAndTime :  2007-05-14 12:38:01  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 08:15:52

Hi,
For any changes or cancellation, please cpme back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 12:38:01

Radisson Hotel booked for tomorrow, incorrect hotel. Should be Radisson Hotel LAX. Please contact ASAP for change. Thank you. 201-934-8644 x 314 Emilia


InquiryId :  6165  InquiryType :  Dot Com Site  DateAndTime :  2007-05-14 12:39:51  Status :  Replied and Resolved
Replied By Geetha at 2007-05-14 23:13:44

Hi,
For the photo, it must be passport sized and a jpg or a gif file only. May I know the subdomain name and user ID for your site, so that we can check it on our end?
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-14 12:39:51

- The site doesn't seem to like any formats of logo or photo uploaded. - The Become affiliate page doesn't link to my biz op, it says only to contact the person that reffereed you, in many case they will have no idea how they found this website. - Your logo at the top left links to your site, not back to mine. I consider these serious issues.


InquiryId :  6176  InquiryType :  Dreamtrips  DateAndTime :  2007-05-14 15:37:09  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 20:51:17

we are currently over booked on that cruise. sorry no more space available
Customer submitted at 2007-05-14 15:37:09

Just wondering where the Bahamas Cruise went (it's not on either list; available or sold out) and if there are more cabins available. Could you please let me know asap? Thanks


InquiryId :  6178  InquiryType :  Billing  DateAndTime :  2007-05-14 16:18:45  Status :  Replied and Resolved
Replied By Karen O at 2007-05-15 10:20:31

Please contact them directly at 770-972-3680 800-476-3648 Fax 770-972-4073
Customer submitted at 2007-05-14 16:18:45

This is my second email and I tried calling customer service twice before they closed and I could not get through. I need to fix a problem right away before I am billed twice. I placed an order for business cards on friday 5/11/07 and I think I may have hit the submit button twice. I only wanted one order of cards and I ma have ordered twice by mistake. Please look into this. Thank you. Kristina Boutin


InquiryId :  6184  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-14 17:20:58  Status :  Replied and Resolved
Replied By Geetha at 2007-05-14 23:29:24

Hi,
May I know your sub domain name and user ID#, to check it on our end?
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-14 17:20:58

I am trying to login into my travel back office and it will not expect my ID and passowrd


InquiryId :  6186  InquiryType :  Hotel  DateAndTime :  2007-05-14 17:50:26  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 07:37:07

Hi,
The price displayed in the CC page is the price for number of passengers you have entered and the number of nights.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 17:50:26

Are the prices listed per person per night for double occcupancy?


InquiryId :  6188  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-14 18:11:00  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 07:34:53

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 18:11:00

What happened to the Bahama cruise for $69 inside cabin, $99 outside?


InquiryId :  6191  InquiryType :  Hotel  DateAndTime :  2007-05-14 18:50:51  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 07:34:11

Hi,
Please come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 18:50:51

Hi, I am a RTA w/ World Ventures trying to help a friend book a hotel in South Padre on the beach. I have found the La Copa hotel reort and I am not sure the actual price for the booking I need. It is for 2 adults, 1 child-5yrs old, non-smoking, check in June 17th check out June 21st. I found one for about $500.00 on the tolal now all I can find is totals around $900. Can u please help me help them. Thanks Larissa I have never been able to book through my web site so I would love to speak with someone if possible. Thanks so much


InquiryId :  6198  InquiryType :  Existing Reservation  DateAndTime :  2007-05-14 19:34:55  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 07:11:58

Hi,
Please go to your .com web site and submit your reservation request using the Powersearch toolbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 19:34:55

Want to book from world ventures site and there is no option


InquiryId :  6199  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-14 19:35:47  Status :  Replied and Resolved
Replied By Geetha at 2007-05-14 22:59:18

Hi,
Please login to .com site and upload your picture and text message by clicking on \"Upoad your website photo\" and \"Upload your website logo\" respectively.
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-14 19:35:47

my upline's picture and greeting are on my website


InquiryId :  6201  InquiryType :  Existing Reservation  DateAndTime :  2007-05-14 19:37:28  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 07:11:07

Hi,
Please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 19:37:28

want to buy tickets from world ventures site but there is no option to do so


InquiryId :  6202  InquiryType :  New Reservation  DateAndTime :  2007-05-14 19:41:02  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 07:09:44

Hi,
I have checked from my end, and the Nook Direct button is working absolutely fine. Please delete cookies from your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 19:41:02

When i click BOOK DIRECT icon its supose to send me to the site where i can book the flight but the website is not coming up? why


InquiryId :  6204  InquiryType :  Existing Reservation  DateAndTime :  2007-05-14 19:43:00  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 07:04:56

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 19:43:00

I would like to book through world ventures site but there is no option available


InquiryId :  6206  InquiryType :  Flight  DateAndTime :  2007-05-14 19:46:09  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 07:04:05

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 19:46:09

I would like to book straight from the world ventures site but there is no option


InquiryId :  6208  InquiryType :  Flight  DateAndTime :  2007-05-14 19:50:16  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 07:02:19

Hi,
please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-14 19:50:16

I want to know if the flight from LAX to kansas city, that stop in phix., does the customer have to change plane or do they stay on the plane until the flight is ready to take off.


InquiryId :  6218  InquiryType :  Existing Reservation  DateAndTime :  2007-05-15 01:56:17  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 06:57:02

Hi,
If you book directly with Expedia or other merchant you won\'t get credit for that. For Air only reservation there is no commission.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-15 01:56:17

I just was redirected from this WV site to Expedia to book my reservation. Does this still get credited to the WV Rep whose site I used? Secondly, I would like to specify a seat that I found available, but how do I do this?


InquiryId :  6219  InquiryType :  Dreamtrips  DateAndTime :  2007-05-15 05:04:21  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 21:04:02

no that is not true but we do have a St. Lucia trip that is very good and it\'s in October. thanks
Customer submitted at 2007-05-15 05:04:21

Good Morning, I was told by another rep. that the Tortola trip in June was extended and would be able to be taken a few weeks after the original date. Is that true? If it is please let me know the dates it can be taken. Thank you, Cheryl


InquiryId :  6223  InquiryType :  Existing Reservation  DateAndTime :  2007-05-15 05:40:36  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 06:41:45

Hi,
For any changes you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-15 05:40:36

I need to update a reservation and change the credit card on it.


InquiryId :  6226  InquiryType :  Existing Reservation  DateAndTime :  2007-05-15 06:36:49  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 06:40:03

Hi,
You need to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-15 06:36:49

I need to speak to someone about my hotel reservation. thanks


InquiryId :  6229  InquiryType :  Billing  DateAndTime :  2007-05-15 07:02:01  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-15 07:55:17

To change your payment information please fax us a payment authorization form with your current information and we will update it for you. Please fax it to us at 972 985 6842. Thank you, Client Services
Customer submitted at 2007-05-15 07:02:01

need to change credit card


InquiryId :  6231  InquiryType :  Existing Reservation  DateAndTime :  2007-05-15 07:18:01  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-15 07:48:19

Please contact the dreamtrips department at dreamtrips@worldventures.com so that they can get you the correct answer. Thank you, Client Services
Customer submitted at 2007-05-15 07:18:01

How do I puchase insurance for my trip?


InquiryId :  6237  InquiryType :  Group Reservation  DateAndTime :  2007-05-15 08:10:13  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 21:07:02

please go to your website and click on groups fill out the group booking request and we can help you out. thanks
Customer submitted at 2007-05-15 08:10:13

I need help with booking a cruise for 20-30 people out of Galveston, Tx to the Bahamas for a 3-5 night trip.


InquiryId :  6240  InquiryType :  Existing Reservation  DateAndTime :  2007-05-15 08:41:53  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 08:19:00

Hi,
Please come to www.worldventures.com/wvindex.html and click on LiveChat.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-15 08:41:53

Hello , I now made a new reservation. This is the number. GRP2302XXOQF I could not enter BELGIUM as my address. LIFE CHAT IS NOT WORKING!!!!!!!!!!!!!!!!! Can you let me know asap if my flight is confirmed now?! Why is this process so complicated at once. it was much better and customer friendlier in the past. Thank you. eric Eraly


InquiryId :  6241  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-15 08:59:04  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-15 09:47:33

Good Afteroon, You haven\'t provided us with any of your contact information. Please call customer service at 972-985-6841 or go to live chat for faster response. Thank You
Customer submitted at 2007-05-15 08:59:04

Urgent***pls call me ASAP.


InquiryId :  6242  InquiryType :  Dot Com Site  DateAndTime :  2007-05-15 09:03:59  Status :  Replied and Resolved
Replied By Nick at 2007-05-15 09:01:45

Hi,
At this time you will need to wait for it to be accepted and this should only take 1 to 3 days.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-15 09:03:59

Hello, I loaded a photo last week, and the site said that the image needed to be approved and thus was pending... and today the icon on my page says "my photo will be uploaded shortly" Does this mean that my photo is still Pending? many many thanks for your ROCKIN' work :)


InquiryId :  6277  InquiryType :  Existing Reservation  DateAndTime :  2007-05-15 13:06:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-17 15:58:40

Login in to your back office of your .com site and click on the upload logo link from the options.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 13:06:57

Hello, How would I change WorldVenture logo to my logo?


InquiryId :  6254  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-15 10:44:38  Status :  Replied and Resolved
Replied By Karen O at 2007-05-15 10:39:11

I am not able to stop this transaction since it is already pending. You can either stop payment on the check, or I can issue a refund once it has cleared our system which takes 9 days from enrollment. Billing dept.
Customer submitted at 2007-05-15 10:58:58

My bank account has not been debited. So can I just excpect that it will not be debited since you have cancellation notice prior to the transaction taking place?
Replied By Karen O at 2007-05-15 10:27:14

We have recieved your faxed request. Please allow 2-3 weeks to receive your refund check via mail. You will also receive emailed confirmation of the cancellation within 2-3 days. Billing Dept.
Customer submitted at 2007-05-15 10:44:38

I just faxed over my request for cancellation to (972)985-6842. Can you please verify that it has been recieved and processed. Thank you!


InquiryId :  6263  InquiryType :  Existing Reservation  DateAndTime :  2007-05-15 11:17:30  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-17 10:03:02

Hi
May I have the tracking number so that I can update you with query.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 11:17:30

Hello, I just received an email with the question if my card was a US card; teh answer is NO! I live in BELGIUM ( Europe) so my card is Belgian What is going on please? Why is this so difficult at once???? Thank you for doing the necessary to confirm my flight within the next moments. I don't understand all the hassle!! Thank you


InquiryId :  6268  InquiryType :  New Reservation  DateAndTime :  2007-05-15 11:41:51  Status :  Replied and Unresolved
Customer submitted at 2007-05-15 11:41:51

I select book and it will not give me options


InquiryId :  6269  InquiryType :  New Reservation  DateAndTime :  2007-05-15 11:43:07  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-17 11:42:08

Hi
Did you make a search on our website using powersearch? Also may I know the error that you are receiving.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 11:43:07

hi i am having trouble geeting online quotes for Bahamas Nassau hotels from June 28 through July 2nd


InquiryId :  6270  InquiryType :  Dreamtrips  DateAndTime :  2007-05-15 11:46:34  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 21:19:04

yes if he is a dreamtrip member we can extend the stay the rate would be about 80.00 more per night for the additional days. please fill out the online order form and then email dreamtrips@worldventures.com thanks
Customer submitted at 2007-05-15 11:46:34

Question regarding the travel package to Riu los Americas in Cancun. My boss is interested but doesn’t want to stay for less than 5 nights. Can the trip be extended and at what rate? (it is a long way to fly for just 3 nights)


InquiryId :  6272  InquiryType :  Existing Reservation  DateAndTime :  2007-05-15 12:01:55  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-22 19:08:33

Travel commissions are determined by a number of factors. Please refer to your comp plan under travel commission and review the calculations. Thank You
Customer submitted at 2007-05-15 12:01:55

Review commission colculation. In a past 6 m. its droped tremendously. for no reason


InquiryId :  6273  InquiryType :  Dreamtrips  DateAndTime :  2007-05-15 12:12:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 21:21:53

we are sold out of the sept cruise and will not be adding more space. we will have several more cruises in 2008. thanks
Customer submitted at 2007-05-15 12:12:30

Can not find the september cruise. I registered for it. Does it still exist?


InquiryId :  6274  InquiryType :  Dreamtrips  DateAndTime :  2007-05-15 12:15:17  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-15 21:26:45

we are sold out. thanks
Customer submitted at 2007-05-15 12:15:17

Can not find the dream trip cruise in september doe it still exist?


InquiryId :  6275  InquiryType :  New Reservation  DateAndTime :  2007-05-15 12:43:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-17 15:57:13

You can come to live chat and our representative will help you book this or submit the request to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 12:43:29

I've selected a trip but when I click on BOOK it only gives me the picture of the ship. Please help me book this trip Thank you


InquiryId :  6283  InquiryType :  General Questions  DateAndTime :  2007-05-15 14:04:37  Status :  Replied and Resolved
Replied By Karen Grant at 2007-06-01 15:37:44

Unfortunantley we are unable to give out his contact information, but you can contact the office with your contact information and we can get it to him. Thank You WorldVentures
Customer submitted at 2007-05-15 14:04:37

Hi I was trying to reach Jefferson Santos to talk further about the opportunity but I can't find his contact information. Could you please give it to me. Thanks Jon


InquiryId :  6294  InquiryType :  Existing Reservation  DateAndTime :  2007-05-15 15:20:34  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 11:29:09

Hi
May I have the correct tracking number and the member id#.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 15:20:34

Thank you for canceling my reservation with number : GRP2302XXOQF; Since there was a credit card problem I booked it directly. Thank you


InquiryId :  6307  InquiryType :  Billing  DateAndTime :  2007-05-15 16:29:04  Status :  Replied and Resolved
Replied By Karen O at 2007-05-16 14:13:15

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093
Customer submitted at 2007-05-15 16:29:04

Please do not charge any monthly fee in my credit card. I would like to withdraw from the team. Thanks, Tessie


InquiryId :  6308  InquiryType :  New Reservation  DateAndTime :  2007-05-15 16:41:34  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 13:48:12

Hi
Unfortunately, we do not search on southwest at the moment.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 16:41:34

Hello, I noticed the updates to the website. Great! However, I am still having trouble accessing the lowest available rates. Right now pricing out Sacramento to SanDiego June 4-June 9 your best available is $193(this is with your power search, other wise its 214) I am finding a cheaper through southwest for 138.80 ....my question is--if I know which flights are cheaper--since the system does not--can I select southwest and sell that way? This has really been interesting...I never seem to find the lower rates through worldventures and all I hear about is people finding low rates. What am I missing? Am I doing something wrong? I am using the system as its supposed to be used... Alison


InquiryId :  6309  InquiryType :  New Reservation  DateAndTime :  2007-05-15 16:45:17  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 11:34:04

Hi
Did you make a powersearch and submit a request?

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 16:45:17

I need to Book this cruise Please help me. My 2nd request Thank you


InquiryId :  6310  InquiryType :  New Reservation  DateAndTime :  2007-05-15 17:00:56  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 10:11:35

Hi
For making any changes or cancellation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 17:00:56

ON int'l air search engine, I want to know the cost for changing my return flight, since it is aprox 1 month in Europe. June 20 to July 19th Fll to PRG and return to FLL. I will likely change for an earlier flight, just want to know cost to change. you may call me 954-815-2261. I would like to purch and finalize air tonight. Thx , michael


InquiryId :  6319  InquiryType :  Travel Commissions  DateAndTime :  2007-05-15 19:19:35  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-17 10:51:15

Hi
May I have the tracking number of the booking.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 19:19:35

I took a trip from May 7 to the 11th and I booked it from my web site...When will my trip list on my bookings from web page post and when will I find out how much commission was earned and when will it be paid????


InquiryId :  6325  InquiryType :  New Reservation  DateAndTime :  2007-05-15 19:51:20  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 11:32:17

Hi
For flight reservations we only have \'book direct\' option.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 19:51:20

i have logged onto your site and it no longer has the were you can order through your site, it only has book direct wich doesn't work with the other sites, it always times out first. how else can i book with ya'll, you have the best prices.


InquiryId :  6326  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-15 20:20:26  Status :  Replied and Resolved
Replied By Nick at 2007-05-16 07:16:47

Hi,
To cancel your membership you must submit a signed letter stating you wish to cancel.Please include your name and id# and fax it to 972-985-6740.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-15 20:20:26

what steps do i take to cancel my application?


InquiryId :  6329  InquiryType :  Dreamtrips  DateAndTime :  2007-05-15 21:22:23  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-17 10:20:55

please book your cruise thru Powersearch. thanks
Customer submitted at 2007-05-15 21:22:23

I am planning on booking a cruise but I need to know if it's possible to pay a deposit at time of booking and the balance prior to departure? Please advise.


InquiryId :  6332  InquiryType :  Dot Com Site  DateAndTime :  2007-05-15 21:48:33  Status :  Replied and Resolved
Replied By Nick at 2007-05-16 07:12:39

Hi,
Please provide me the member ID and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-15 21:48:33

This is a continuance from yesterday. Somehow my upline's pic is on my .com site. I have been trying all day to correct this error with no success. Last results indicated the format of the image is not supported. also I am not able to get into .biz back office because of some sort of cookie and javascript change.


InquiryId :  6333  InquiryType :  Billing  DateAndTime :  2007-05-15 21:48:45  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-17 07:18:26

Spoke with Karen today and she has advised me that a check in the amount of
Customer submitted at 2007-05-15 21:48:45

Amanda Mansker, 850583, reactivated in November for RTA ONLY whereas before she went inactive she had both products. Since November you have been charging for both products 39.94 instead of just the 19.99. I just noticed this last month and have been trying to get it fixed since then. I am sending this because I pay the bill, she doesn't. Please send a refund for the over charges from November. Thank you.


InquiryId :  6336  InquiryType :  Hotel  DateAndTime :  2007-05-15 22:02:44  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-17 14:06:16

Hi
Please come to livechat and our representative will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-15 22:02:44

I want to know what specials i can get at the Tanglewood Resort on Lake Texoma, Texas. They told me %10 for agents, maybe we can do better than that? Thanks


InquiryId :  6341  InquiryType :  Dreamtrips  DateAndTime :  2007-05-15 22:55:10  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-17 10:24:46

please go to Powersearch to book your cruise. You are not supose to make direct bookings with the cruise lines unless you are a BTA. thanks
Customer submitted at 2007-05-15 22:55:10

I am getting ready to book a cruise. Is it possible to pay a deposit at time of booking and the balance a few weeks prior to departure? Please advise.


InquiryId :  6345  InquiryType :  Dreamtrips  DateAndTime :  2007-05-16 00:15:24  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-17 10:21:51

we are completly sold out. thanks
Customer submitted at 2007-05-16 00:15:24

Please let me know as soon as possible whether there is availibility left for the September 17-21 Bahama cruise. I do not see it among the list in any area.


InquiryId :  6346  InquiryType :  Existing Reservation  DateAndTime :  2007-05-16 00:31:20  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-17 10:55:51

we will take care of your reqeust. thanks again
Customer submitted at 2007-05-16 00:31:20

Dear Robin, Thank you for speaking with me but at this time I would like to cancel my reservations for the Dreamtrip to Hapuna Beach Hotel on the Big Island in August. I look forward to booking a Dreamtrip at another date in the future. Sincerely, Amy Nelson ID#876544


InquiryId :  6348  InquiryType :  Existing Reservation  DateAndTime :  2007-05-16 06:42:03  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-17 11:50:55

hi
May I have the tracking number so that I can assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 06:42:03

I need some kind of confirmation so I can continue the schedule or make changes if necessary


InquiryId :  6350  InquiryType :  New Reservation  DateAndTime :  2007-05-16 07:48:01  Status :  Replied and Resolved
Replied By Sunny at 2007-05-18 12:35:53

Hi
Please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 07:48:01

I was trying to get a flt form Charlotte to San Jose Costa Rica leaving July 14 returning July 20 with an all inclusive resort. I was not able to get any information?


InquiryId :  6352  InquiryType :  Dreamtrips  DateAndTime :  2007-05-16 07:52:03  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-17 10:25:20

ITS SOLD OUT> you have to book these deals fast.
Customer submitted at 2007-05-16 07:52:03

what happened to the 59 dollar royal carribbean cruise in september?


InquiryId :  6358  InquiryType :  New Reservation  DateAndTime :  2007-05-16 08:43:36  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 10:41:26

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 08:43:36

I had sent a request this AM for Costa Rica. I have a prospect that wants to go to Santa Cruz, Playa Conchal and stay at Paradisus July 14-20. How can I find the rates for this and the possibility of a air/hotel package?


InquiryId :  6362  InquiryType :  Flight  DateAndTime :  2007-05-16 09:55:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-17 16:31:23

Please give me your subdomain and the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 09:55:40

Hi I am trying to book a flight from portland to tel aviv and it keeps saying those flights are no longer available and it takes me to a new page that also says they are no longer available.......please assist


InquiryId :  6371  InquiryType :  Flight  DateAndTime :  2007-05-16 11:49:08  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 10:43:16

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 11:49:08

I need a flight from Newark or New York to Orlando for 7/21/07-7/29/07 for 2 adults and 4 kids, 9,7,7,3 years old. I am a member but I forgot my member ID. You can call me at my cell 973-704-6442. Thank you.


InquiryId :  6375  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-16 12:33:13  Status :  Replied and Resolved
Replied By Karen O at 2007-05-16 13:47:42

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093
Customer submitted at 2007-05-16 12:33:13

need to cancel my wife's subscription. # my ID she was brought in under is #861111, her name is Nanci Lifer.


InquiryId :  6378  InquiryType :  Existing Reservation  DateAndTime :  2007-05-16 14:01:29  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-17 10:45:31

Hi
May I have your username.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 14:01:29

I am trying to find my user ID to log in and cannot.


InquiryId :  6388  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-16 15:33:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-31 22:46:03

Hi,
Our technology is optimized for Microsoft Internet Explorer. Currently is will NOT work from other browsers such as Mozilla Firefox or Netscape. Additionally, we apologize, but it will not work in MAC. .

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-16 15:33:35

I need Tech.Support and I would appreciate someone calling me at 928 567-6327 I have a technical question that I have spent the last hour attempting to have answered. I have a MAC and I use Firefox I went to take the RTA exam and after I filled out the info on the first page there was no way for me to get to the next page. In the live chat the person helping me says the software cannot be used with Firefox...which is at odds with what is written on the bottom of this page. I have called the customer support number and was disconnected and am now I hold. I called my upline person who told me that I can use a MAC. I just spoke with someone at customer support who told me to send this for Technical Support.


InquiryId :  6389  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-16 15:43:53  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-17 08:55:24

I assume you are referring to Dream Trips, if so, yes that price posted is per double occupancy. If you need further assistance, please contact us again soon. Thank You Client Support
Customer submitted at 2007-05-16 15:43:53

Are your rates based on double occupancy or is this price for one person?


InquiryId :  6393  InquiryType :  Dot Com Site  DateAndTime :  2007-05-16 15:51:15  Status :  Replied and Resolved
Replied By Geetha at 2007-05-28 22:49:15

Hi,
We do see a picture and text in your site. Please check again.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-26 05:59:49

My ID is 883158. My website is www.roseteamtravel.com, anything else
Replied By trevor at 2007-05-16 16:14:28

Hi
Please give us the member id

Thankyou
Worldventures Team
Customer submitted at 2007-05-16 15:51:15

My photo and personal text has been updated but is not appearing on my website. Why?


InquiryId :  6400  InquiryType :  Existing Reservation  DateAndTime :  2007-05-16 16:43:18  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 10:32:27

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 16:43:18

I WOULD LIKE TO MAKE RESERVATION FLIGHT FOR ONE PERSON TO RENO FROM HONOLULU IN JULY 01 2007 AND RETURN BACK HOME IN JULY 08 2007 SUNDAY.PLEASE CALL ME MY NIECE CAN HELP ME GET OUT.


InquiryId :  6401  InquiryType :  Existing Reservation  DateAndTime :  2007-05-16 16:44:11  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 10:33:11

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 16:44:11

I WOULD LIKE TO MAKE RESERVATION FLIGHT FOR ONE PERSON TO RENO FROM HONOLULU IN JULY 01 2007 AND RETURN BACK HOME IN JULY 08 2007 SUNDAY.PLEASE CALL ME MY NIECE CAN HELP ME GET OUT.


InquiryId :  6410  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-16 17:40:49  Status :  In Progress
Replied By Karen Grant at 2007-05-22 14:56:54

What information did you need about the RTA cards?
Customer submitted at 2007-05-16 17:40:49

rta cards


InquiryId :  6412  InquiryType :  New Reservation  DateAndTime :  2007-05-16 18:05:45  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 11:37:08

Hi
Did you select 3 adults from the drop down list under the heading \'Adult\'?

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 18:05:45

i tried to book a hotel/flight package for 3 people but the computer would only allow me to book for 2. why?


InquiryId :  6419  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-16 18:48:52  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-17 12:27:56

Hi
May I know what is it regarding?

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 18:48:52

Scott Willitt: Please contact Larry Tippit @ L & R Meat Market, 254-939-3545.


InquiryId :  6422  InquiryType :  Existing Reservation  DateAndTime :  2007-05-16 19:10:16  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 12:42:17

Hi
For making any changes or cancellation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 19:10:16

Kindly cancel the following: GRP9F1W2J0P4 Benjamin Ninan


InquiryId :  6425  InquiryType :  New Reservation  DateAndTime :  2007-05-16 19:31:14  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 12:55:20

Hi
For flights, we no longer do bookings because flights dont have commissions and booking fees are too small to cover the cost. Powersearch for flights is a convenience tool to help you find the best fare. If you get an error when trying to book direct, let us know what the airline is and we can help you locate the website that offers that fare.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 19:31:14

HI. WHAT HAPPENS IF THE WEBSITE (BOOK DIRECT) ROUTES US TO EXPEDIA , HOWEVER EXPEDIA NOW WANTS MEMBER NAME / PASSWORD. AND HOW ARE WE GETTING COMMISSIONS VIA EXPEDIA.? JUST CURIOUS?? OTHER ASSOCIATES ARE ASKING AS WELL...MAHALO


InquiryId :  6426  InquiryType :  Existing Reservation  DateAndTime :  2007-05-16 19:37:44  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 12:18:05

Hi
For making any changes or cancellation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 19:37:44

What penalties will there be if i cancel my reservations


InquiryId :  6430  InquiryType :  Flight  DateAndTime :  2007-05-16 20:45:24  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 10:37:17

Hi
The itineraries we offer are based on availability of seats at the time of your initial search. Seat inventory and availability can change in a matter of seconds as demand for particular flights increases or decreases.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 20:45:24

Aren't there any flights from PBI to Boston before 6:55 PM??? There aren't a lot of choices!! Why not?


InquiryId :  6431  InquiryType :  Flight  DateAndTime :  2007-05-16 21:07:32  Status :  Replied and Resolved
Replied By trevor at 2007-05-30 17:22:10

Hi Sandy
We do not accept air check plus voucher.

Thankyou
Worldventures Team
Customer submitted at 2007-05-16 21:07:32

Do you accept air check plus voucher#103700900357482 if a U.S. Air flight is booked through you?


InquiryId :  6433  InquiryType :  Dreamtrips  DateAndTime :  2007-05-16 21:26:31  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-17 10:59:48

PLEASE LOOK CLOSER> The dreamtrip is listed toward the bottom of the page click on it and read please......it\'s very simple we are now leaving from MIAMI not Port Canaveral we are also returning to Miami, same times everything other than the fact we will stop in Keywest! You will actually get another stop on this trip and the price didn\'t go up so therefore you are getting a better deal. If you are still having problems email r.walker@worldventures.com he will call you if you include your phone number. thanks again
Customer submitted at 2007-05-16 21:26:31

I signed up for the bahamas dreamtrip for september, but have not received any additional information since they switched ships. What is going on with this trip, and what is the exact itinerary. I can not even find the basic information on the dreamtrips website. What is the deal? Pleae contact me about this as soon as you receive this email. Thanks!


InquiryId :  6437  InquiryType :  Billing  DateAndTime :  2007-05-16 22:07:55  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-18 07:16:19

Our records indicate a change was made from the back office on 05/16/07 to a Visa card ending with #2635. If that is not the correct billing information please contact us at 972-985-6841 for assistance. Thank You Client Support
Customer submitted at 2007-05-16 22:07:55

How do I change my billing source to another card. I put it on my credit card and want to now put it on my debit card.


InquiryId :  6438  InquiryType :  Billing  DateAndTime :  2007-05-16 22:13:25  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-18 07:46:35

Your payment information has been updated per your request. It will be effective with your June recurring order. Please contact us again if we can assist you further. Thank You Client Support
Customer submitted at 2007-05-16 22:13:25

My billing card was Visa 422397004917 0050 3/09- I would like to change my billing card number to use Dionne D Russell Visa 4744880040822635 10/10 795


InquiryId :  6793  InquiryType :  New Reservation  DateAndTime :  2007-05-21 15:08:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 12:55:33

Everything seems to be working fine, can you check if pop blocker is enabled on your system?

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 15:08:31

Hello i found the fight i want and im trying to book it. when i click on book here nothing happens! I need to book this asap. Thank you so much for your help! 310 710 8578


InquiryId :  6443  InquiryType :  Hotel  DateAndTime :  2007-05-16 22:54:02  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 10:14:04

Hi
The hotel reservation is confirmed (Confirmation # :104864343 ) and the confirmation email was already sent to your email.

Thank You
WorldVentures Team
Customer submitted at 2007-05-16 22:54:02

I made a hotel reservation and it is still awaiting confirmation. I was wondering if there is any way to cancel it and if so how I would go about doing that. Thanks. This is my tracking code: GRP6F420C9O3


InquiryId :  6444  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-16 22:54:29  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-17 11:00:55

Normally if you go by yourself you would bay double. It\'s a lot cheaper to have someone go with you. thanks again,
Customer submitted at 2007-05-16 22:54:29

I am a dream trip member and was wondering what the rate was for going on a trip alone. I see that you have many quotes based on two people. Do I have to have another person to go with me in order to get that rate? Thanks for your help!


InquiryId :  6456  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-17 07:23:00  Status :  Replied and Resolved
Replied By Adrian C at 2007-05-31 14:52:11

Hi Anthony, I logged into your website and did see your company\'s logo on the upper left hand of the page.
Customer submitted at 2007-05-17 07:23:00

My subdomain is GPET Travel My PW is 12345 My ID is 769655 SAME PROBLEM! Our company logo has disappeared from the upper left corner of our travel site. We attempted to upload the logo again. Please help resolve this on going issue.


InquiryId :  6458  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-17 08:37:43  Status :  Replied and Resolved
Replied By Karen O at 2007-05-18 13:41:30

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-17 08:37:43

I have sent several emails to World Ventures requesting that my account either be canceled or switch me to the Dream Trips program. I have not received any response and my checking account keeps getting charged each month. Please contact me so I can get this resolved.


InquiryId :  6460  InquiryType :  New Reservation  DateAndTime :  2007-05-17 08:48:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-31 20:47:56

Hi,
Please use internet explorer for your search . If you are still having problems, please come to livechat and a booking agent will assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-17 08:48:52

I am having trouble with the site searching for hotels in Cozumel, specifically the Allegro. The site isn't allowing me to search for the best 3night prices in the next 70 days. Also, initially, the site says the prices are $0, and then there are butttons to search for available dates, and when you click on that, it just took me back to hotel info. I also need to attach flight to the booking, but I have one free flight on American already, so I just need to purchase 2 additional flights on the same plane. (1 adult and 1 child) Can you please help me figure this out? I'll be away from my desk for a couple of hours, but I'll check back in on my email this afternoon. Thanks so much for all your help


InquiryId :  6463  InquiryType :  Flight  DateAndTime :  2007-05-17 09:21:46  Status :  Replied and Resolved
Replied By trevor at 2007-05-17 11:13:39

Dear Mark Harris
We need your Member id please...

Thankyou
Worldventures Team
Customer submitted at 2007-05-17 09:21:46

I'm trying to book a flight to SNA on 6-6-07 American Airlines Flight # 1767 and return 6-10 on flight # 1324 It will not go forward the price is $230.00 per person Please help


InquiryId :  6465  InquiryType :  Dreamtrips  DateAndTime :  2007-05-17 09:35:45  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-17 11:04:24

April will call you.....thanks
Customer submitted at 2007-05-17 09:35:45

West Caribbean Carnival Conquest Cruise Dec. 2nd -9th; Question: Can you book a balcony stateroom on this cruise through world ventures. Next question we would be traveling with our children and want to know if they have joining cabins or what would they have available so that our children are right next to us?


InquiryId :  6466  InquiryType :  Dreamtrips  DateAndTime :  2007-05-17 09:41:33  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-17 11:04:46

april will call you today. thanks
Customer submitted at 2007-05-17 09:41:33

West Caribbean Carnival Conquest Cruise Dec. 2nd -9th; Question: Can you book a balcony stateroom on this cruise through world ventures. Next question we would be traveling with our children and want to know if they have joining cabins or what would they have available so that our children are right next to us?


InquiryId :  6468  InquiryType :  Dot Com Site  DateAndTime :  2007-05-17 10:37:12  Status :  Replied and Resolved
Replied By trevor at 2007-05-17 10:30:20

Dear jason
May I your Member id # please.

Thankyou
Worldventures Team
Customer submitted at 2007-05-17 10:37:12

Hey Guys...Wondering if theres something wrong with the .com site..cant upload the pictures.


InquiryId :  6475  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-17 11:58:47  Status :  Replied and Resolved
Replied By trevor at 2007-05-17 12:19:20

Hi Robin Lais
Yes, you can advertise.

Thankyou
Worldventures Team
Customer submitted at 2007-05-17 11:58:47

I would like to know if I could advertise my web site on local tv and on the internet using advertising sites?


InquiryId :  6476  InquiryType :  New Reservation  DateAndTime :  2007-05-17 11:59:43  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 12:25:44

Hi
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 11:59:43

need quote for may 19-may-21 hotel in dana point, laguna hills or closest reservation yo location for hotel, car, and possible disneyland trip.


InquiryId :  6477  InquiryType :  Travel Commissions  DateAndTime :  2007-05-17 11:59:52  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-17 12:23:08

Hi
May I have the tracking number of the booking and your member id#.

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 11:59:52

I booked a trip to mexico from my web site from may 7 to the 11th...It has not been postedon my web site...the trip was already taken and needs to be posted!


InquiryId :  6478  InquiryType :  New Reservation  DateAndTime :  2007-05-17 12:14:26  Status :  Replied and Resolved
Customer submitted at 2007-05-17 12:14:26

Can we buy tickets to Xcaret in Cancun?


InquiryId :  6479  InquiryType :  New Reservation  DateAndTime :  2007-05-17 12:15:16  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 12:21:40

Hi
did you use the powersearch and give a search?

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 12:15:16

Can we buy tickets to Xcaret in Cancun?


InquiryId :  6480  InquiryType :  Existing Reservation  DateAndTime :  2007-05-17 12:48:08  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-17 12:58:48

To cancel your account, we need a letter stating that you\'d wish to cancel your account. Include your signature and Id number. The fax number is 972-985-6842. Thank You
Customer submitted at 2007-05-17 12:48:08

my name is lucy johannes i signed up with worldventures and wish to cancel my contract with worldventures. I need the fax # to cancel my membership. I sent a fax in march and asked to cancel my account and as far as i can see nothing has happened. Please send me the correct fax # so I can get rid of my websit with worldventures. I would perfer if someone would call me at 612 327 1921 if possible. If nothing happens by the next week and my account is not cancelled i will have to contact my attorney and file suite. thank you lucy johannes


InquiryId :  6482  InquiryType :  Dreamtrips  DateAndTime :  2007-05-17 12:53:52  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-19 06:55:27

thanks
Replied By Grant Merz at 2007-05-19 06:49:09

Jamaica is sold out but you can use toward any of the others. please fax me the voucher 972-985-6886 attn Grant please state what dreamtrip you want to go on.......must be available. thanks
Customer submitted at 2007-05-17 12:53:52

I would like to know if there is space for me & my wife for the Dreamtrip Jamaican Epicurean Escape? I have a World venture award voucher I would like to redeem


InquiryId :  6483  InquiryType :  New Reservation  DateAndTime :  2007-05-17 12:58:33  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 12:57:23

Hi
Please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 12:58:33

What is the cheapest flight from San Diego to Portland oregon May 30th -June4th


InquiryId :  6485  InquiryType :  New Reservation  DateAndTime :  2007-05-17 13:14:42  Status :  Replied and Resolved
Replied By Nick at 2007-05-19 11:56:16

Hi,
Can you be more clear on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-17 13:14:42

I'm trying to pull up Monticello KY Hotel It want pull any hotels would like Holiday Inn Express


InquiryId :  6488  InquiryType :  New Reservation  DateAndTime :  2007-05-17 14:01:23  Status :  Replied and Resolved
Replied By Sunny at 2007-05-17 13:45:06

Hi
Please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 14:01:23

I need Flight and hotel from EWR to CLT on 6/15/2007 to 6/17/2007 I would like to leave from EWR at 11:30 am my budget is please try and keep it under 400.00 or at 400.00


InquiryId :  6491  InquiryType :  New Reservation  DateAndTime :  2007-05-17 14:18:10  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-18 13:54:23

Hi
May I know the origin and destination that you are checking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 14:18:10

FOR INTERNATIONAL FLIGHT OPTION. IT DOESNT DO A THING. WE TRIED AKL-HNL OR AKL LAX..NOTHING..WE TRIED A FEW MARKETS. IS IT WORKING?? MAHALO


InquiryId :  6496  InquiryType :  Dot Com Site  DateAndTime :  2007-05-17 15:21:13  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-18 10:51:43

Hi
Please provide your member id#, so that we can check.

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 15:21:13

I am having trouble uploading my dot com photo. I have made it a tiff, png, and jpeg. I made it 150 X 150 and 72 dpi... RGB. Comes up with cannot support statement. Please clue me in on what I need to do. Thanks! Also, My daughter said that they booked a hotel reservation on my site. It does not show up.


InquiryId :  6497  InquiryType :  Travel Commissions  DateAndTime :  2007-05-17 15:25:24  Status :  Replied and Resolved
Replied By Meredith S at 2007-05-24 12:51:13

Robert Stout, Check 13093 for $8021.95 was for a group trip for the company WorldVentures. We have been in contact with Wendy Ittner. The trip is for Aug. 29th-Sept. 2, 2007. Sincerely, Accounting
Customer submitted at 2007-05-17 15:25:24

Received a check payable to Mauna Kea Resort. Check #13093 amount $8,021.95. Reference is Dream Trip Hawaii. Can you provide the client name and dates of stay this check should be credited to? Thank you


InquiryId :  6508  InquiryType :  Travel Commissions  DateAndTime :  2007-05-17 16:20:25  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-18 13:51:50

Hi
May I have the member id#

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 16:20:25

How come this trip is not posted in my back office???? When will the commission be posted and sent out?5082J8DPT is the travel ventures tracking number????????


InquiryId :  6509  InquiryType :  Dreamtrips  DateAndTime :  2007-05-17 16:25:32  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-19 06:57:57

the hotel is not all inclusive and airfare is not included. We can book extra night not a problem. Please email r.gabbard@worldventures.com she can help you our with your request. thanks
Customer submitted at 2007-05-17 16:25:32

Re: The 08/29-09/03 Hawaii trip, is airfare included in the $489 cost? Is the hotel an all-inclusive? What is the cost per night if I wanted to stay longer, or is that doable? Thanks for your help!


InquiryId :  6511  InquiryType :  Dreamtrips  DateAndTime :  2007-05-17 16:51:41  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-19 07:02:01

yes you can call 972-985-6841 they can give you a passworld and id to get in. thanks
Customer submitted at 2007-05-17 16:51:41

I'm a TA w/ World Ventures and I haven't been into the back office in a LONG time and can't remeber how to log in. Can you assist? Thanks, Tracy


InquiryId :  6518  InquiryType :  Group Reservation  DateAndTime :  2007-05-17 17:50:33  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-19 07:04:42

HI Stephenie, Please go to your Powerseardch website and you will earn a nice commision off of your travel booking. thanks
Customer submitted at 2007-05-17 17:50:33

Hi, This is my 1st time going to the web search for a special family rate. I am looking for a best deal for Hawaii trip (airfare + hotel. Can you please let me know how much it'll cost for 3 adults + 1 kid. I am looking for between 8/7 - 8/15.. or any other date in August. Thanks. Stephanie


InquiryId :  6519  InquiryType :  New Reservation  DateAndTime :  2007-05-17 17:56:57  Status :  Replied and Resolved
Replied By Sunny at 2007-05-18 13:49:41

Hi
Please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 17:56:57

How do I find the best family vacation deals for the next 90 days?


InquiryId :  6520  InquiryType :  Dreamtrips  DateAndTime :  2007-05-17 18:04:24  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-19 07:08:03

Hi Kim, some of our trips include airfare some don\'t. If air is included it will state that on the travel package, in regards to Hawaii air is not included on that trip. thanks
Customer submitted at 2007-05-17 18:04:24

I am new to World Ventures, and I was wondering if the dream trips advertised included airfare. Or if it would specify if it included airfare. I have heard different things. I am looking at the Hawaii trip in August. Thanks for your help. Kim


InquiryId :  6526  InquiryType :  New Reservation  DateAndTime :  2007-05-17 19:12:45  Status :  Replied and Resolved
Replied By Sunny at 2007-05-18 13:50:23

Hi
Please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 19:12:45

I only wanted airfare roundtrip from HNL to SFO. Where is it?????


InquiryId :  6527  InquiryType :  Dreamtrips  DateAndTime :  2007-05-17 19:20:28  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-19 07:09:34

you have to buy insurance before you book your trip. You will need to go to www.travelgaurd.com call the 800 number let them know you are with Worldventures Travel and they will sell you insurance. thanks again
Customer submitted at 2007-05-17 19:20:28

How do I purchase insurance for my trips? I have already asked customer support and they say to ask dream trips.


InquiryId :  6533  InquiryType :  Billing  DateAndTime :  2007-05-17 21:03:43  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-20 10:57:16

You are unable to edit products from the back office any longer. You failed to provide the name of the rep. Please fax your request to downgrade this rep and we will do that for you. Remember to include the full name of the rep, the ID# and a written signature. Our fax number is 972-985-6740. Thank You Client Support
Customer submitted at 2007-05-17 21:03:43

Hello How can I change my downline from both packages to just RTA? I went into billing manager and can't see the product button... it won't let me click on it to open to mak the change What do I do for her??? I need to be certain that I can take care of this before she gets another bill by May 30 Thank You Roselyn


InquiryId :  6534  InquiryType :  New Reservation  DateAndTime :  2007-05-17 21:43:02  Status :  Replied and Resolved
Replied By Sunny at 2007-05-18 12:41:00

Hi
Please try : GLS-Scholes Field

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 21:43:02

I need the destination code for Galveston Tx so I can book my flight for dreamtrip in Dec.


InquiryId :  6536  InquiryType :  New Reservation  DateAndTime :  2007-05-17 22:10:16  Status :  Replied and Resolved
Replied By Sunny at 2007-05-18 12:42:20

Hi
It can only be booked separately on our website.

Thank You
WorldVentures Team
Customer submitted at 2007-05-17 22:10:16

I have 5 passengers traveling to London. All are departing the same day, but are returning at different dates. How can I book this travel together rather than seperately?


InquiryId :  6542  InquiryType :  Dot Com Site  DateAndTime :  2007-05-18 03:16:21  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-18 10:03:27

Hi
Please provide your member ID#, so that we can assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 03:16:21

I can't login and the site doesn't recognize my email when I requested my password be emailed to me.


InquiryId :  6546  InquiryType :  Dot Com Site  DateAndTime :  2007-05-18 05:49:01  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-18 10:12:24

Hi
Please provide your member id#, so that we can assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 05:49:01

hi, Trying to upload photo, tried as 150 x 150 .jpg and didn't accept format, then I uploaded the picture to the web and tried uploading that link.. no go.. Please advise, file size limits or format Thanks Tom Nolette


InquiryId :  6547  InquiryType :  Billing  DateAndTime :  2007-05-18 06:50:39  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-22 06:59:28

Our records show an Ach deposit on 4/13/07 in the amount of $14.00 for monthly commissions and another ck in the amount of $41.40 dated 03/13/07. Please follow up these deposits with your financial institution. If you still have not received those payments, please let us know. The commissions for Bernie and Geoffrey Eggen will be paid after the ach bank draft clears. It takes up to 9 days for a bank draft to clear. Please contact us again if you need further assistance. Thank You Client Support
Customer submitted at 2007-05-18 06:50:39

Hello: My ID is 839690. Sunday night Mother's Day. I enrolled 2 new people. Their names are Bernie Eggen and Geoffrey Eggen. I have not seen or received a commssion from the sale of the new members. I have an auto-deposit set up but nothing has been added to my bank account and I have not received a check in the mail since Mar 07. There is also a balance on my report account of $14.41 I have not received this amount either. When can I expect to get payment for my work. If I am going to represent this company then I expect to receive payment when it is due back to me. Otherwise I can not in all good faith tell others about WV if you do not pay like you say you are going to. Thank You: Bette Cassida


InquiryId :  6549  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-18 07:22:22  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-18 09:41:32

Hi
May I have Judy\'s member id#, so that I can provide the password.

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 07:22:22

I just enrolled Judy King under me, but I put in the wrong email for her. What is her password so she can get started? Judy's correct email is kingjud@gmail.com I'm her sister and sponsor, so if you want to send it to me that's fine as well. Thanks - Pat


InquiryId :  6551  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-05-18 08:06:09  Status :  Replied and Resolved
Replied By Sunny at 2007-05-18 09:46:25

Hi
With Worldventures.com you can become a home-based travel agent and earn your travel credentials. You could earn up to 70% of the commission we earn as a company from travel booked at your WorldVentures™ Website, including hotels, car rentals, vacation packages, cruises and more. Start our own business selling travel both online and off, earn commissions, bonuses and rewards for introducing and marketing our opportunity to others.

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 08:06:09

It is not clear from your website just what www.worldventures.com does. Are you a program for home-based travel agents? If so, then what are the terms?


InquiryId :  6559  InquiryType :  Dreamtrips  DateAndTime :  2007-05-18 09:29:07  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-19 07:10:15

no problem Mark I will have Randy call you in the morning. thanks
Customer submitted at 2007-05-18 09:29:07

I still need to get my payment info to someone for the Bahamas Cruise. I never received an email or call from anyone. What should I do?


InquiryId :  6561  InquiryType :  Dreamtrips  DateAndTime :  2007-05-18 09:40:42  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-19 07:11:51

Fly into IAH Houston.....leaves out of Galveston tx. thanks
Customer submitted at 2007-05-18 09:40:42

I am in California, where do I have to fly to go on the Estern Carbein Cruise on December??? and wich port the ship leaves from


InquiryId :  6562  InquiryType :  New Reservation  DateAndTime :  2007-05-18 09:50:12  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-19 07:12:35

Please email r.walker@worldventures.com thanks again
Customer submitted at 2007-05-18 09:50:12

I am trying to get information on the Sapphire Princess cruise on Princess cruise lines (June 23 - 7 night cruise). I was looking last night and this morning when I went to make the booking, the website will not allow me into that section.


InquiryId :  6564  InquiryType :  Travel Commissions  DateAndTime :  2007-05-18 10:21:10  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-18 13:20:34

Hi
Please provide me Tracking or the Group ID of the reservation or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 10:21:10

I have been emailing everyday...I am still awaiting a response for a trip I took May 7th to the 11th to mexico...It hasn't post on my booked trips from my web sie page....When will it post, how much comission is awarded and when will it be paid?


InquiryId :  6565  InquiryType :  Existing Reservation  DateAndTime :  2007-05-18 10:24:42  Status :  Replied and Resolved
Replied By Sunny at 2007-05-18 12:37:27

Hi
To cancel your membership you must submit a signed letter stating you wish to cancel.Please include your name and id# and fax it to 972-985-6740.

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 10:24:42

I want to temporarily cancel my membership. Please do this for me.


InquiryId :  6571  InquiryType :  Billing  DateAndTime :  2007-05-18 11:30:18  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-20 11:24:57

Thank you for your inquiry. Monday is 05/21/07 but you showed a date of 05/22/07. You May recurring order is set to re-process on Tuesday, 05/22/07. Please contact us again if you need further assistance. Thank You
Replied By Sharilyn S at 2007-05-20 11:24:46


Customer submitted at 2007-05-18 11:30:18

Please resubmit my payment on Monday May 22, 2007, they had my credit card screwed up but think got it straight now and the payments should go through on May 22. Thank you Mary Ann Kennedy


InquiryId :  6572  InquiryType :  Hotel  DateAndTime :  2007-05-18 11:32:43  Status :  Replied and Resolved
Replied By Sunny at 2007-05-18 13:15:38

Hi
Please come to livechat and we will provide the details.

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 11:32:43

Please, Confirm how many days and how many person is included in my book (GRPUG2093641): Please confirm all detalhes of my booking


InquiryId :  6581  InquiryType :  Existing Reservation  DateAndTime :  2007-05-18 12:55:17  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-18 13:09:39

Hi
Please provide me Tracking or the Group ID of the reservation or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 12:55:17

Made a reservation to London, but I cannot retrieve the information to check my itinerary and to print out the e-tickets for my flight. I used the reference code, but nothing comes up.


InquiryId :  6591  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-18 16:03:51  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-19 10:54:11

hi
May I have your member id#

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 16:03:51

When I download the toolbar, my name (as a rep) disappears from the address bar. How can bookings be tracked to my account?


InquiryId :  6619  InquiryType :  Flight  DateAndTime :  2007-05-18 20:58:00  Status :  Replied and Resolved
Replied By Sunny at 2007-05-19 08:22:28

hi
The airport code for Kalispell, Montana is : FCA-Glacier Park Intl.

Thank You
WorldVentures Team
Customer submitted at 2007-05-18 20:58:00

our destination is Montana; Glacier National Park. There is no airport in Montana. How do I conduct my search if I don't know what city the airport is in around Montana?


InquiryId :  6620  InquiryType :  Hotel  DateAndTime :  2007-05-18 21:34:18  Status :  Replied and Resolved
Replied By Nick at 2007-05-19 11:36:13

Hi,
Whatever Hotel you are getting in our search result is the one we are offering. If any Hotel is not showing up then we are not offering it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-18 21:34:18

no listings are coming up for the Lake McDonald Lodge. Is it possible to book a reservation for a specific hotel?


InquiryId :  6627  InquiryType :  Existing Reservation  DateAndTime :  2007-05-19 04:01:50  Status :  Replied and Resolved
Replied By Nick at 2007-05-19 11:34:18

Hi,
For Air only reservation there is no commission but for other like Hotel, Air+Hotel, Car only and Cruise you will receive commission, how much I won\'t be able to tell you that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-19 04:01:50

If someone booked from our website, can we get commission from airfare? hotel? car rental? cruises and what else and how much?


InquiryId :  6632  InquiryType :  Existing Reservation  DateAndTime :  2007-05-19 07:12:45  Status :  Replied and Resolved
Replied By Sunny at 2007-05-19 11:28:57

Hi
We have resent the confirmation to your emailid : msalum@popularmortgage.com

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 07:12:45

I would like to have a confirmation email sent to me for the following itinerary number: grp2e09819r3. My email is msalum@popularmortgage.com. If there are any questions pleae contact me at (305)606-2026. The reservations were made under the names Henry Salum and Peter Rodriguez


InquiryId :  6634  InquiryType :  New Reservation  DateAndTime :  2007-05-19 07:25:12  Status :  Replied and Resolved
Replied By Nick at 2007-05-19 11:30:09

Hi,
Please provide me the URL of your website and also login and password to check with your enquiry.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-19 07:25:12

I am having website issues. After I put in my criteria and then select hotel and flight nothing happens. It is like the button was not even selected.


InquiryId :  6636  InquiryType :  New Reservation  DateAndTime :  2007-05-19 08:36:35  Status :  Replied and Resolved
Replied By Sunny at 2007-05-19 11:17:17

Hi
For flights, we no longer do bookings because flights dont have commissions and booking fees are too small to cover the cost. Powersearch for flights is a convenience tool to help you find the best fare.

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 08:36:35

need to book direct flight with World Ventures without going through another vendor - need to book flight today, May 19 ASAP - I am leaving town for 14 days and need to get this done today before I leave


InquiryId :  6637  InquiryType :  Magazines  DateAndTime :  2007-05-19 08:59:56  Status :  Replied and Resolved
Customer submitted at 2007-06-03 18:08:13

Ok, concerning the magazines that I have already ordered. Will Susan be able to use these for the 10k guarentee? She is signing up to the EarnVacations web site. If she signs up to EarnVacations can she use the magazines I ordered or will she have to purchase her own magazines. Better yet can I continue to buy the magazines and she get and maintain the EarnVacations website?
Replied By Ric Q at 2007-05-30 13:43:00

Susan Cunningham would have to place an order, and yours will need to be cancelled. You can do this by login to you back office, click on Purchase magazines, choose what best suits you and add to cart. Once you've purchase the magazines you can view your recurring order under your Billing Manager and edit any information. Thank you.
Customer submitted at 2007-05-19 08:59:56

Hi, I orderd Magazines for June under my ID which is 878876. I need to have that order changed to Susan Cunningham ID: 878874. What do I need to do to make this happen? Thanks... Brett


InquiryId :  6638  InquiryType :  Billing  DateAndTime :  2007-05-19 09:08:25  Status :  In Progress
Customer submitted at 2007-05-19 09:08:25

I have been notified that my order was not approved. I have found an error in the credit card information I provided. So Sorry! It is corrected- please try again.


InquiryId :  6639  InquiryType :  Earned Vacations  DateAndTime :  2007-05-19 09:12:27  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-19 10:52:29

Please contact Earnvacations at 949-916-4365 to cancel your subscription. Thank You
Customer submitted at 2007-05-19 09:12:27

I have tried repeatedly to cancell my WV Custom Leads in Earned Vacations. Please advise. I must have checked an incorrect box to order them at convention in Las Vegas. I do want Earned Vacations for the record of magazine sales. Please cancel the Custom Leads.


InquiryId :  6641  InquiryType :  New Reservation  DateAndTime :  2007-05-19 10:08:14  Status :  Replied and Resolved
Replied By Sunny at 2007-05-19 11:19:40

hi
Please give a search using the POwersearch toolbar and submit your reservation request. After you submit the cruise request we will email back the complete final rate. You will get a chance to approve the rate before we charge the card, you have the options to add insurance,transfers and air with the cruise as well as pre or post hotels all as part of the package.

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 10:08:14

How do I book this cruise?


InquiryId :  6653  InquiryType :  Hotel  DateAndTime :  2007-05-19 15:20:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 14:51:41

Please provide me Tracking/ Group ID or the passenger name on the request to update you the status.

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 15:20:44

I never got a confirmation for a hotel that I booked.It is the The Hilton Waikoloa Village on the Big Island of Hawaii


InquiryId :  6656  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-19 17:03:28  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-20 07:40:12

Hi
Can you please be clear what is the error you are getting?

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 17:03:28

site is AWFUL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!crashes.....won't show flight info....cannot book.....how on earth do you expect us to SELL this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


InquiryId :  6657  InquiryType :  Dreamtrips  DateAndTime :  2007-05-19 17:16:42  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-21 14:19:32

land only price. You must buy airfare, you will fly into St. Lucia. thanks
Customer submitted at 2007-05-19 17:16:42

I have a quick question about dreamtrips. Does the price include airfare or is that an additional cost? And if you go to St. Lucia, where do you fly out of and does St. Lucia have an airport


InquiryId :  6663  InquiryType :  New Reservation  DateAndTime :  2007-05-19 18:42:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 14:44:32

Please enter the 10 digit with no space.

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 18:42:18

Everything went well for car rental until I tried to put it on my corporate credit card. It will not take my phone number "Submit valid phone number" is the problem. My work phone did not go through, My home phone did not go through, nor my cell phone. I do not know what the computer wants. Is there some way to force it through?


InquiryId :  6666  InquiryType :  Hotel  DateAndTime :  2007-05-19 19:16:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 14:43:15

Ok, you can contact our office at 972-985-6841 to marketing enquiries.

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 19:16:05

The Travel market is switching fast to Latin America, costs,nearness and unique destinations are upfront. We have 4 nominations as best Resort & Spa in Ecuador (The Galapagos Islands are ecuadoriaqn territory) by "World Travel Awards.com" in London, UK. For 2007 we are nominated again plus we are finalists in Best Resort In South America Classification. Kindly visit our site, a different and beautiful one and see if we fit in your site. If so you have all the information at the site to reach us. Thank you, Gustavo Diez Arasha Rainforest Resort & Spa www.arasharesort.com gustavo@arasharesort.com P.S. We are located two hours car drive from Quito in the Northwestern Rainforest of Ecuador.


InquiryId :  6667  InquiryType :  Existing Reservation  DateAndTime :  2007-05-19 20:17:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 14:41:20

May I know what is it regarding, and if you need any help?

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 20:17:35

Hi Liscia, I am checking it out. Thanks Michael(tmw)


InquiryId :  6675  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-19 22:24:09  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-20 07:26:04

Hi
Please provide your member id#.

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 22:24:09

need my login and password


InquiryId :  6676  InquiryType :  Existing Reservation  DateAndTime :  2007-05-19 22:38:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 14:40:25

Please provide me Tracking ID or the passenger name on the request to update you the status of the reservation

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 22:38:57

I never got a confirmation email for a hotel that I booked.Im going to Kona Hawaii I would like t o stay at the Hilton waikoloa for a toltal price of $992.96.Thank you.


InquiryId :  6677  InquiryType :  Flight  DateAndTime :  2007-05-19 23:10:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 14:39:24

Please come to live chat and our representative will help you get the login and password information.Please note:Your login ID is your member ID.

Thank You
WorldVentures Team
Customer submitted at 2007-05-19 23:10:52

We purchased this and have yet to be able to use it; I am now trying to book a trip to vegas for a seminar and I am getting very frustrated and confused...I have entered in the pass words and numbers I have been given and it is not working...thank you sincerely julie a bayley


InquiryId :  6682  InquiryType :  Travel Commissions  DateAndTime :  2007-05-20 07:31:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 14:35:26

There is no commission on air reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-05-20 07:31:32

Do we get commissions on International Air Tickets? I"m assuming they all go through consolidators. I need to know what to tell a new REP. and myself too! I used to have an Agency and I'm trying to get myself up to speed with WorldVentures.


InquiryId :  6690  InquiryType :  Dot Com Site  DateAndTime :  2007-05-20 10:56:50  Status :  Replied and Resolved
Replied By Ric Q at 2007-05-31 15:16:55

You should be able to just hit refresh and logo should appear.
Customer submitted at 2007-05-20 10:56:50

Subdomain- gpettravel ID- 769655 PW- 12345 STILL SAME PROBLEM! Our company logo has disappeared! This problem has been occuring for nearly three months!


InquiryId :  6692  InquiryType :  Existing Reservation  DateAndTime :  2007-05-20 11:26:37  Status :  Replied and Resolved
Customer submitted at 2007-05-20 11:26:37

Car Rental


InquiryId :  6696  InquiryType :  Existing Reservation  DateAndTime :  2007-05-20 11:52:21  Status :  Replied and Resolved
Customer submitted at 2007-05-20 11:52:21

Please cancel Car Rental reservation for your tracking numbe: GRP2S3TOHO58 Confirmation Number D 6460172460 and credit the Visa card it was charged to. Thank you.


InquiryId :  6701  InquiryType :  Existing Reservation  DateAndTime :  2007-05-20 13:11:21  Status :  Replied and Resolved
Replied By Geetha at 2007-05-31 00:52:11

Hi,
Have you submitted a reservation online?

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-20 13:11:21

My wife and I are trying to reach Suzanne and Stew Ritchie so that we may attend their in home meeting Monday evening. Please contact me at camerajocky@gmail.com or contact me at 818 795 3449 Sincerely: Rick l Taylor


InquiryId :  6705  InquiryType :  Existing Reservation  DateAndTime :  2007-05-20 13:41:19  Status :  Replied and Resolved
Customer submitted at 2007-05-20 13:41:19

Just curious when the meeting is scheduled for in OKC today, Sunday??


InquiryId :  6711  InquiryType :  New Reservation  DateAndTime :  2007-05-20 14:35:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 14:14:19

Please use the power search under vacation tab to get a quote on package deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-20 14:35:44

please assist. I am looking for an all inclusive family vacation in Myrtle Beach, SC. departing on june 8th thru 12th. I am flexible looking for the best rate between 6/8 thru 6/17. Please list the steps I need to follow to get the info.


InquiryId :  6712  InquiryType :  Flight  DateAndTime :  2007-05-20 14:48:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 14:13:07

Please try the powersearch under flight tab to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-20 14:48:44

looking for flight from Chicago to Orlando on May 24 returning on May 28 2007 1 adult 1 child 1 infant


InquiryId :  6713  InquiryType :  Billing  DateAndTime :  2007-05-20 14:53:16  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-20 17:01:24

Thank you for your Inquiry. We do apologize, Lisa Travel is currently being used by another Rep who enrolled 01/15/06. Please select another URL for your site. This can be updated through your back office, or call 1-866-399-6247 for assistance. Thank You Client Support
Customer submitted at 2007-05-20 14:53:16

lisatravel.worldventures.biz comes up Lisa Ward and not 885604-for Alicia Fitzgibbons. Should she change her website?


InquiryId :  6719  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-20 16:05:52  Status :  Replied and Unresolved
Replied By Adrian C at 2007-05-31 15:13:35

Hi Eric, Would you please be more specific as to which site your talking about and what section? Thank you
Customer submitted at 2007-05-20 16:05:52

In the compare section the word should be "take you hours", "not take your hours."


InquiryId :  6722  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-20 18:24:03  Status :  Replied and Resolved
Replied By Nick at 2007-05-22 07:45:16

Hi,
I have forwarded your complaint to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-20 18:24:03

We are attempting to make reservations, however, we found that when we entered the name of Denver the names of the hotels does not corespond with the pictures. Please check into this, as it looks very bad for us when showing this to our friends


InquiryId :  6725  InquiryType :  Existing Reservation  DateAndTime :  2007-05-20 19:15:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 13:52:11

Sure, I will put a request and you should be receiving this within next 24 hours.

Thank You
WorldVentures Team
Customer submitted at 2007-05-20 19:15:24

Can you resend my confirmation? I have mistakenly deleted this email. Here is what I have: Itinenary Info: GRP92P0U04ZL


InquiryId :  6728  InquiryType :  Dot Com Site  DateAndTime :  2007-05-20 20:00:36  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-21 07:30:49

Hi
Please provide your member id#.

Thank You
WorldVentures Team
Customer submitted at 2007-05-20 20:00:36

WhenI enter my own address for the worldventures.com site it goes directly to the sponsors site.


InquiryId :  6729  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-20 20:00:54  Status :  Replied and Resolved
Replied By Sunny at 2007-05-21 08:31:08

Hi
Different hotels and different cancellation/change policy. For getting more information about cancellation with respect to a particular hotel, you need to come to livechat.

Thank You
WorldVentures Team
Customer submitted at 2007-05-20 20:00:54

We are interested in booking a hotel stay in Santa Fe, specifically the La Posada. Just wondering what the cancellation policy is? (I may not have gone into the "booking" site far enough). I know the hotel website lists a policy of 72 hours. Is there a set cancellation policy for all hotel sites on this travel site or does it very by hotel


InquiryId :  6730  InquiryType :  Travel Commissions  DateAndTime :  2007-05-20 20:06:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 13:45:18

it hould show up immediately once it is confirmed.

Thank You
WorldVentures Team
Customer submitted at 2007-05-20 20:06:46

I wanted to know how long it takes for bookings from your website to show up in your back office from the date of booking? Thank you, Michelle Smith


InquiryId :  6731  InquiryType :  New Reservation  DateAndTime :  2007-05-20 20:26:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 13:44:31

Please try our powersearch under cruise tab to get a quote on cruise deals, if you do not find the cruise you are looking for then you can email the enquiry to travel@worldventures.com or come to live chat and our representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-20 20:26:12

I am trying to look up a cruise sailing March 23, 2008 Royal Caribbean, Freedom of the Seas 7 Nights from Miami


InquiryId :  6734  InquiryType :  New Reservation  DateAndTime :  2007-05-20 21:44:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 13:42:52

Can you try narrow the search by entering the hotel name you intend to stay and check, it should be available.Make sure to click on the hotel tab of your .com site and run a search.

Thank You
WorldVentures Team
Customer submitted at 2007-05-20 21:44:59

Hello I'm trying to book a hotel under my friends site, stevesatre.worldventures.com I need 5-6 rooms from July 6-8, 2007 in Sacramento, CA. The hotels we found aren't that great in location. We need a hotel like Marriote, Double Tree or the Hayette. 3 Star hotels and up. We're a promotional company trying to accommodate a band and a guest speaker right downtown Sacramento. Most of these places are either too far or motels. Need some help! Thanks :)


InquiryId :  6742  InquiryType :  Existing Reservation  DateAndTime :  2007-05-21 04:04:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 13:34:39

Please come to live chat and our representative will help you cancel this or you can call Hertz car rental company directly and cancel this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 04:04:51

Please cancel car rental reservation, Your Tracking number GRP2S3TOHO58 confirmation number: D6460172460 and credit the Visa card the charge was made.


InquiryId :  6743  InquiryType :  New Reservation  DateAndTime :  2007-05-21 04:41:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 13:31:48

Can you tell me what is the error message and also if you could give me the subdomain name?

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 04:41:58

i keep getting a error message when i try to book a flight


InquiryId :  6757  InquiryType :  Existing Reservation  DateAndTime :  2007-05-21 08:33:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 13:23:57

Please come to live chat and our representative will help you cancel the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 08:33:19

Please cancel reservation for car rental, your tracking number GRP2S3TOH058 and Confirmation number D6460172460. This was for a car to be picked up in Ft. Myers FL on May 24. Hertz. If you need my visa information, please e-mail me. Please confirm cancelation.


InquiryId :  6758  InquiryType :  Group Reservation  DateAndTime :  2007-05-21 08:36:33  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-21 19:43:06

the pkg is all inclusive but the air is not included you have to buy your own airfare you will fly into punta cana transfers are included. thanks
Customer submitted at 2007-05-21 08:36:33

hi i like to inquiry reference package to punta cana all inclusive w/hotel/air


InquiryId :  6766  InquiryType :  Dot Com Site  DateAndTime :  2007-05-21 10:04:13  Status :  Replied and Unresolved
Replied By Sunny at 2007-05-21 11:20:13

Hi
Please provide your member id# to assist you with this query.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 10:04:13

I have put my photo and text message on my dot.com site over a week ago and still nothing is showing, I was told 3 different times on livechat it would be 24 hours. I need this up as I am referring my site out to hundreds and next month thousands of employees. Thanks


InquiryId :  6767  InquiryType :  Existing Reservation  DateAndTime :  2007-05-21 10:05:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 13:12:56

When did you book this, if you have booked this online on your .com site?

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 10:05:49

I can't remember the name of the cruise that I made reservations for. It's an alaskan cruise for Grace Tabungar. I leave on 6/22/07 and my booking # is 2627427. Please let me know so I can finish my online check in. Thanks!!!


InquiryId :  6774  InquiryType :  Dreamtrips  DateAndTime :  2007-05-21 11:41:47  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-21 20:01:29

Please go ahead and let her check in we will cover the cost. please email me at g.merz@worldventures.com thanks again
Customer submitted at 2007-05-21 11:41:47

My name is Theresa. I am the supervisor in Customer Care at Apple Vacations. We have an issue with clients in resort Booking #19083095. A passenger by the name of Misty Orman arrived with this group on 5/19/07. She was not booked with this group, did not have a hotel voucher, and did not pay for her vacation with Apple Vacations. Do you know who she is? As she was not on our manifest, we did not provide her transfer. She will be charged by the hotel for her full stay as well. Please comment ASAP.


InquiryId :  6780  InquiryType :  Billing  DateAndTime :  2007-05-21 12:42:05  Status :  Replied and Resolved
Replied By Karen O at 2007-05-22 09:31:43

there is no problem with the account. The email address we have on file is marc@furiousfilns.com If you need further assistance you can call us at 972-985-6841.
Customer submitted at 2007-05-21 12:42:05

I am unable to login. Won't recognize my email address. please advise.


InquiryId :  6782  InquiryType :  Billing  DateAndTime :  2007-05-21 12:47:27  Status :  Replied and Resolved
Replied By Karen O at 2007-05-22 09:35:09

This issue has been resoved in a previous inquiry. Billing dept.
Customer submitted at 2007-05-21 12:47:27

I am unable to login. Won't recognize my email address. please advise.


InquiryId :  6786  InquiryType :  Dreamtrips  DateAndTime :  2007-05-21 13:32:51  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-22 23:05:47

please email randy at r.walker@worldventures.com thanks
Customer submitted at 2007-05-21 13:32:51

Status of my Jamaican Epicurean Escape Reservation. Rnady Walker was working on it.


InquiryId :  6787  InquiryType :  Flight  DateAndTime :  2007-05-21 13:41:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 12:58:18

We only book for economy class, Airline name will be displayed on the left side of the flight info and if does not show up you can come to live chat and our representative will help you with the correct info.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 13:41:01

I need international flight. It does not show the exact time, business class, or actual airlines (stated as "multiple airlines"). Can you help?


InquiryId :  6789  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-21 14:14:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 12:56:36

You can use the google map available on the powersearch search result page of your .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 14:14:10

I need to book a hotel for one night near a certin location but the Powersearch doesn't have that option. How can I make sure that the hotel I am booking is the closest one the wear my appointment will be taking place?


InquiryId :  6799  InquiryType :  New Reservation  DateAndTime :  2007-05-21 15:55:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 12:02:48

Please use our Multi city flight powersearch under the flight tab to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 15:55:20

From Lax to syd. on 1/14/08 Hotel Menzies syd. from 1/16/08-1/18/08 Leave syd. to Bne.1/19/08 Return Syd. on 1/26/08. hotel Menzies Syd. For the 26,27,28/08 return to Lax on 1/29/08 This trip is for 2 adults. esther alicia hinojosa marquez blanca susana hinojosa martin


InquiryId :  6804  InquiryType :  Travel Commissions  DateAndTime :  2007-05-21 16:29:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 11:50:50

it should be listed under back office login of your .com site

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 16:29:54

What was my travel commission from trip # 5082j8dpt??? When should I recieve it???


InquiryId :  6807  InquiryType :  New Reservation  DateAndTime :  2007-05-21 17:15:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 11:37:28

you will be able to book air and cruise reservation for next an year and hotel and other package for next 9 months.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 17:15:32

1. How far in advance can I (or my clients) book their travel? (ie. a client of mine wants to book her honeymoon travel plans on my site for Summer of 2008. 2. Can my client book all travel now or is ti too early? 3. If she can book the travel plans, is there an option for installment payments?


InquiryId :  6812  InquiryType :  Dreamtrips  DateAndTime :  2007-05-21 18:08:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-22 23:07:51

yes please email p.murphy@worldventures.com thanks
Customer submitted at 2007-05-21 18:08:27

Can the cruise's be upgraded to a balcany room instead?


InquiryId :  6821  InquiryType :  Existing Reservation  DateAndTime :  2007-05-21 19:10:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 11:29:31

Cancellations must be submitted in writing. On a plain sheet of paper, include your ID # , your full name and your request to cancel. This request must include a written signature. You can fax it to 972-985-6740

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 19:10:00

MY name is Emily Norris, I have canceled my membership w/ you guys for 4xs now. You dont seem to get it, please canc. my member ship w/ world ventures. I have tried in my back office, but still get emails & charged, which I canc.


InquiryId :  6823  InquiryType :  New Reservation  DateAndTime :  2007-05-21 19:48:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 11:28:34

There is no all inclusive hotel in Myrtle beach, FL.,please use our powersearch to get best quote on available hotel deals in Myrtle Beach,FL.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 19:48:52

I'm trying to find a all inclusive hotel on the beach in Mrytle beach, Florida or Virginia Beach. For a Doctor I'm trying to get in the business. He ask me to help him and I'm lost


InquiryId :  6824  InquiryType :  Dreamtrips  DateAndTime :  2007-05-21 20:20:02  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-22 23:10:04

please call 972-986-6841 thank you
Customer submitted at 2007-05-21 20:20:02

How do I sign up to be involved with World Ventures. I purchased a magazine this weekend with a DVD inside but no contact information to get involved.


InquiryId :  6830  InquiryType :  New Reservation  DateAndTime :  2007-05-21 21:54:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 11:20:53

You need to sign in with your user name(member ID) and password.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 21:54:44

I need to know how to get into my back office. Harold Colston


InquiryId :  6832  InquiryType :  Billing  DateAndTime :  2007-05-21 21:57:24  Status :  Replied and Resolved
Replied By Karen O at 2007-05-22 09:00:57

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-21 21:57:24

I need help. I am wanting to withdraw my membership. Can you please help me in this matter. Harold Colston


InquiryId :  6837  InquiryType :  Existing Reservation  DateAndTime :  2007-05-21 23:44:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 11:20:04

Please come to live chat and our representative will assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-21 23:44:05

I am writing to cancel my reservation for a hotel stay at Days Inn, Bakersfield, CA. My tracking number is GRP4R3O92M00. Under hotel ammenities it was listed that they allow pets, but after talking with the hotel staff,pets are not allowed and have never been allowed at their particular Days Inn, I was told I am able to cancel without any penalty. If that is so,I wold like to cancel my reservation at this time. I would also like a confirmation number of sorts to verify the reservation has been canceled. I Thank you in advance for your anticipated assistance.


InquiryId :  6840  InquiryType :  Flight  DateAndTime :  2007-05-22 00:53:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 11:13:32

Please use our powersearch under flight tab to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-22 00:53:57

What is the least expensive flight that you can get me from OGG to SLC, leaving July 10-12 and returning Aug. 17-20, 2007?


InquiryId :  6844  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-22 06:44:37  Status :  Replied and Resolved
Replied By Karen O at 2007-05-22 07:09:58

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-22 06:44:37

I would like to cancel my membership. How do I cancel the monthly bank drafts from my account?


InquiryId :  6847  InquiryType :  Dot Com Site  DateAndTime :  2007-05-22 07:25:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 10:52:20

Our search engine do search for expedia inventory and the price difference should not be that high, if you could give me the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-22 07:25:22

I am trying to book a vacation to Hershey PA. Went I tried to get a hotel, the prices were triple the price of Expedia and the choices were for 2 star hotels. What's up?


InquiryId :  6855  InquiryType :  Existing Reservation  DateAndTime :  2007-05-22 09:31:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 10:49:03

As of now we only search for economy class fares.

Thank You
WorldVentures Team
Customer submitted at 2007-05-22 09:31:46

Why do you not offer bookings on business or first class service?


InquiryId :  6857  InquiryType :  Existing Reservation  DateAndTime :  2007-05-22 09:51:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 10:32:03

Have you not received your paper ticket yet?

Thank You
WorldVentures Team
Customer submitted at 2007-05-22 09:51:03

ID 02S6QF7J2 We can not pull reservations. We DO NOT HAVE OUR TICKETS. We have paid you. We have contacted you with no response. PLEASE HELP US.Please call!!!


InquiryId :  6858  InquiryType :  New Reservation  DateAndTime :  2007-05-22 09:56:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 10:20:40

Please give me the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-22 09:56:09

Searching air/hotel for Disney. Everything shows up as NA... What is going on? It won't let me book anything.. Josh Klingfus #879369 Josh@rflemingconstruction.com


InquiryId :  6860  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-22 10:05:35  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-24 08:08:47

We hate to lose your business, All you need to do is fax a request letter with your name, ID#, signature, date to 972 985 6740. DM RQ
Customer submitted at 2007-05-22 10:05:35

Please Cancel my account.hank yout onsi malaty


InquiryId :  6862  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-22 10:13:07  Status :  Replied and Resolved
Replied By Karen O at 2007-05-22 09:49:34

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-22 10:13:07

I want to discontinue my World Ventures membership effectively immediately. We do not use this service. Thank You


InquiryId :  6863  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-22 10:16:08  Status :  Replied and Resolved
Replied By Karen O at 2007-05-22 09:50:23

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-22 10:16:08

I want to discontinuje my World Ventures membership. Please stop charging my credit card immediately.


InquiryId :  6868  InquiryType :  Existing Reservation  DateAndTime :  2007-05-22 10:27:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 10:18:36

Please login to your .biz site and talk to live agent there to get assistance regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-22 10:27:25

I would like to speak with someone about my member benefits. please call me 407-905-7830


InquiryId :  6878  InquiryType :  Existing Reservation  DateAndTime :  2007-05-22 12:26:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-22 12:46:28

You can come to live chat and our representative will help you with your questions.

Thank You
WorldVentures Team
Customer submitted at 2007-05-22 12:26:26

I need to talk to a real person! I'm having difficulty attaining pricing on the site. please call 818.979.5122 or 310.825.4758 asap today.


InquiryId :  6879  InquiryType :  General Questions  DateAndTime :  2007-05-22 12:26:48  Status :  Replied and Resolved
Replied By Veronica H at 2007-05-24 08:14:30

If you would go to Worldventures.com and view information there, and sign up if you are interested at that time. If you have any other questions you can contact us...thanks...tde
Customer submitted at 2007-05-22 12:26:48

I would like to know how to become a member. Please could you send me some more information on this process. Regards, Fiona


InquiryId :  6880  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-05-22 12:31:51  Status :  Replied and Resolved
Replied By Veronica H at 2007-05-24 08:19:26

Could you please contact us back with a worldventures Id#...thanks This infomation is requested in your back office...thanks..tde
Customer submitted at 2007-05-22 12:31:51

Would like to order business cards


InquiryId :  6883  InquiryType :  Group Reservation  DateAndTime :  2007-05-22 13:14:25  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-23 13:05:37

ok we can do it.
Customer submitted at 2007-05-22 13:14:25

I have family coming from Orlando to here in Arizona. Is it cheaper to book all adult tickets even if there are children? also I have tried to speak to Nina before I book, but have been unable to speak with her....about possibly joining.


InquiryId :  6899  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-22 16:20:47  Status :  Replied and Resolved
Replied By Geetha at 2007-05-23 22:52:34

Hi,
Please visit www.worldventures.biz for complete information and sign up information.
Thank you,
WorldVentures Team.
Customer submitted at 2007-05-22 16:20:47

Please send me info on MLM opportunities. Thanks!


InquiryId :  6904  InquiryType :  New Reservation  DateAndTime :  2007-05-22 17:56:18  Status :  In Progress
Replied By Geetha at 2007-05-30 19:45:39

Hi,
You can check for the room type needed on the site.

Thank you,
Worldventures Team.

Customer submitted at 2007-05-22 17:56:18

Does the information on the website contain the pricing for a jr. suite? I am looking at staying at the Adolphus Hotel in Grapevine, Texas.


InquiryId :  6911  InquiryType :  Existing Reservation  DateAndTime :  2007-05-22 20:19:28  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 19:15:36

Hi,
Please give us the tracking ID and passenger\'s name and we will check on it.

Thank you,
Worldventures Team.

Replied By Geetha at 2007-05-30 19:11:15

Hi,

Customer submitted at 2007-05-22 20:19:28

I DO NOT HAVE MY ID INFORMATION I WOULD LIKE TO KNOW IF CAN I CHECK MY FLIGHT


InquiryId :  6915  InquiryType :  General Questions  DateAndTime :  2007-05-22 20:43:21  Status :  Replied and Resolved
Replied By Courtney T at 2007-05-24 09:46:26

Test completed. RQ/DM
Customer submitted at 2007-05-22 20:43:21

test message


InquiryId :  6916  InquiryType :  Existing Reservation  DateAndTime :  2007-05-22 20:45:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 20:20:38

Hi,
Please provide the name of the passenger .Else you can come to livechat and a booking agent will be able to retrieve your booking and do the needful.

Thanking you,
WorldVentures Team .

Customer submitted at 2007-05-22 20:45:29

had made reservations on line last week and wanted to confirm my existing reservation. I did not recieve a confirmation email and I cannot find my tracking #. My dates of travel are may 29th to june 1 going to las veagas


InquiryId :  6932  InquiryType :  Dreamtrips  DateAndTime :  2007-05-23 08:01:40  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-23 13:14:22

Have you looked at every dreamtrip we have done....WOW i have been in travel for 16 years i am ofended that you don\'t think the prices are good! In regards to family members you can take your immediate family meaning kids that live at home and husband. thank you
Customer submitted at 2007-05-23 08:01:40

Hi, I am considering joining World Venture Travel, but still have some questions. Are the dream trips listed online what is available to the members or are these available to everyone? Seems like our presentation had more trips at lower prices. Also, are the member prices available to family members? Thanks for your help. Illona


InquiryId :  6935  InquiryType :  Flight  DateAndTime :  2007-05-23 09:15:14  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 19:48:28

Hi,
Please initiate Live chat and talk to a booking agent to assist you with booking the required flights.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 09:15:14

I'M HAVING TROUBLEL BOOKING MY FLIGHT ON THE INTERNATIONAL FLIGHT CONSOLIDATOR. I WANT TO FLY FROM SAN DIEGO TO MARSEILLE, FRANCE. EVERYDAY I CHECK, IT SHOWS ME A PRICE, BUT THEN TELLS ME IT'S UNABLE TO BOOK THE RESERVATION WHEN I CLICK ON CONTINUE. I THINK IT'S ON ROYAL DUTCH AIRLINES. WHAT CAN BE DONE ABOUT THIS?


InquiryId :  6937  InquiryType :  Hotel  DateAndTime :  2007-05-23 10:19:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 20:42:25

Hi,
You can check the hotel websites to view the pictures.

Thank you.
WorldVentures Team.

Customer submitted at 2007-05-23 10:19:23

Hi I just want to know if we can see pictures of the hotels that we are booking before we book it? Thanks a lot


InquiryId :  6939  InquiryType :  Existing Reservation  DateAndTime :  2007-05-23 10:48:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 21:03:58

Hi,
The code for washington dc dulles is IAD.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 10:48:20

need code for washington dc dulles


InquiryId :  6942  InquiryType :  New Reservation  DateAndTime :  2007-05-23 11:05:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 20:58:16

Hi,
Our technology is optimized for Microsoft Internet Explorer. It will NOT work from other browsers such as Mozilla Firefox or Netscape. Additionally, we apologize, but it will not work in MAC.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 11:05:00

I am having an issue booking air and hotel together on my site. When I click book nothing happens (and I've tried it at a few different locations). I encountered this probem a few weeks ago, placed a support ticket and got an email saying the problem was fixed. However, yesterday a customer had the same issue. Please advise. Subdomain: hpearson.worldventures.com Password: student


InquiryId :  6943  InquiryType :  General Questions  DateAndTime :  2007-05-23 11:20:33  Status :  Replied and Resolved
Replied By Karen Grant at 2007-05-24 08:37:55

It just depends on what you sign up for. (S.A.)
Customer submitted at 2007-05-23 11:20:33

I was wondering if air fare is included in the dream trips. Thanks for your help. Brian Moger (885474)


InquiryId :  6946  InquiryType :  Dreamtrips  DateAndTime :  2007-05-23 12:05:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-23 13:15:02

no you are good. thanks
Customer submitted at 2007-05-23 12:05:27

We are going to the June dream Trip to Florida. I called the number on the screen, do I still need to sign up on that page also?


InquiryId :  6949  InquiryType :  Group Reservation  DateAndTime :  2007-05-23 12:30:52  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-23 13:26:35

sorry you will have to book thru powersearch or email travel@worldventures.com thanks again
Customer submitted at 2007-05-23 12:30:52

I did try to go to your web site I was having some problems with the dates. I want to book a Hotel in Laughlin, Nv at the Ramada express. Ill be staying from Sunday the 15th of July - and leaving on Friday morning the 20th. Anyway 12 Adults and 3 children we would need. I think 4 rooms with double beds one of those rooms with king 1 with double bed ajoining if possible and those 2 in the smoking area. My Mom is the only one that smokes so we get to be punished! If we could be by the elevator that would be good my mom can't walk very well so it is very difficult for her to get around. We do have a wheel chair for her but she does not like to use it. She can only walk if she is holding on to us so if we could be by the elevator that would be a big help. The rest of the group you can put together. Thanks for whatever you can do for us. Let me know if you need anymore information.


InquiryId :  6951  InquiryType :  Travel Commissions  DateAndTime :  2007-05-23 12:36:17  Status :  Replied and Resolved
Replied By Meredith S at 2007-05-24 14:21:18

Dear Jamie Quist, The July 2006 car rental booking KV25789JL was entered for payment shortly after your travel. However, the commission was under $5. Travel commissions must accumulate to over $5 before they are paid out. I have contacted the vendor regarding commission on your Oct 2006 booking KV44247JL. I have entered your due commission of $25.33 to be paid out along with your other commissions on the next travel commission run. Sincerely, Client Services
Customer submitted at 2007-05-23 12:36:17

I had booking in July 06 for a rental car and then October 06 for flight/hotel/car that I don't see in my back office and have hear nothing about. Can you please update me on the status for those???


InquiryId :  6952  InquiryType :  New Reservation  DateAndTime :  2007-05-23 12:43:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 21:08:03

Hi,
Please come to livechat support and a booking agent will be assist you with more details as per requirement.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 12:43:29

I am a WV member and the prices listed for Manhattan, KS hotels is ridiculous. How do we know if what we see on the site is valid at all. It's very frustrating. It said an ocean view. Manhattan does not have an ocean anywhere near it!!! We need a hotel room and wanted to do so through this site but I have to say that the World Ventures site has given others I've sent it to more trouble than they thought it was worth. They ended up going to one of the other travel sites instead.


InquiryId :  6953  InquiryType :  Events  DateAndTime :  2007-05-23 12:44:50  Status :  In Progress
Customer submitted at 2007-05-23 12:44:50

Lost my comfirmation # need to verify my plans


InquiryId :  6954  InquiryType :  Existing Reservation  DateAndTime :  2007-05-23 13:18:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 21:13:07

Hi,
Please give the passenger full name or you can come to livechat so that a booking agent can retrieve your booking.

Thank you, WorldVentures Team.

Customer submitted at 2007-05-23 13:18:10

I lost my tracking number


InquiryId :  6956  InquiryType :  New Reservation  DateAndTime :  2007-05-23 13:42:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 21:11:20

Hi,
Please come to livechat and a booking agent will be able to assist you with the booking.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 13:42:38

How do I book a cruise vacation with an airline flight, and with airline to cruise ship connection, before and after the cruise?


InquiryId :  6957  InquiryType :  Existing Reservation  DateAndTime :  2007-05-23 13:42:50  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-25 15:36:58

You only made $20 in 2006. We do not and are not required by the IRS to send out 1099\'s to income earners that make under $600. You will not be receiving one.
Customer submitted at 2007-05-23 13:42:50

I was a member and received a check for 2006 and didn't receive a 1099 for. Please send me a 1099 to Joan harkins 4103 Aqua Verde Drive austin ,Texas 78746 512-327-8042


InquiryId :  6959  InquiryType :  Flight  DateAndTime :  2007-05-23 14:12:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 21:25:24

Hi,
Nearest Airports are Lambert Air Field St.Louis, MO. , Springfield MO. Branson Regional , Waynesville Regional Airport on the Fort.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 14:12:28

Bobbie: This is Paula Swann. Ann gave me your email address. I just wanted to talk to see if you could offer me any information. My son will be graduating at Ft Leonard Wood in August. I don't have the exact date yet, but I wanted to know if you handled small trips. I will probably be by myself so I will probably fly. I do not know what is close to Ft Leonard Wood. Just let me know when you have a chance. I just "turned" him over to the National Guard this afternoon. Thanks, Paula Swann


InquiryId :  6962  InquiryType :  New Reservation  DateAndTime :  2007-05-23 14:17:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 21:39:45

Hi,
The details of the car type is displayed on the search result page. For further details , you can contact the car rental company.If you want to make changes,please come to livechat.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 14:17:48

I was interested booking 2 seperate full size cars to las vegas on your sight. I came up with 151.00 May 31-6:00a.m. to June 4 6:00a.m . How can I verify the car will be big enough and avaiable at those times? Can I make any changes later?


InquiryId :  6963  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-23 14:24:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 21:46:30

Hi,
You have to login with 886100 as user name and the correct password assigned with it.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 14:24:29

What user id / password do they want me to use, cuz I am using my 886100 or my name and it says invalid? Please advise, rachel


InquiryId :  6965  InquiryType :  General Questions  DateAndTime :  2007-05-23 14:49:26  Status :  Replied and Resolved
Replied By Karen Grant at 2007-05-24 08:48:55

It would be dreese.worldventures.com. Leave the @ sign out. (S.A.)
Customer submitted at 2007-05-23 14:49:26

The first time that I signed on, I was able to use my signup name@worldventures.com. Now, that option is gone and all that I see is a login in. What am I missing? Thanks, Dennis Reese


InquiryId :  6970  InquiryType :  New Reservation  DateAndTime :  2007-05-23 15:23:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 22:02:55

Hi,
Please come to livehcat for details and a booking agent will assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 15:23:49

I am trying to book a cruise from Miami 4 day cruise on Royal Carriben (Majesty of the Seas) for July 2 to July 6--Bahamas Cruise--The dates are on other sites--but not this one Cheryl


InquiryId :  6974  InquiryType :  Billing  DateAndTime :  2007-05-23 16:15:02  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-26 17:34:55

The billing on your membership has been de-activated so that no further drafts will be processed, however, cancellations must be submitted in writing. On a plain sheet of paper include your ID#, full name, your request to cancel and a written signature. You can fax this to 972-985-6740 and an email will be sent to you for confirmation. Thank You Client Support
Customer submitted at 2007-05-23 16:15:02

How can I cancel my DreamTrips and Associate Membership? Sincerely, Benjamin Lee


InquiryId :  6976  InquiryType :  New Reservation  DateAndTime :  2007-05-23 16:25:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-30 23:28:15

Hi,
Please come to livechat and a booking agent will assist you with details .

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-23 16:25:06

When I search for Boca Raton Resort & Club - the second part of the screen shows a resort in California Hotel Mark Twain - it doesn't make any sense.


InquiryId :  6978  InquiryType :  New Reservation  DateAndTime :  2007-05-23 17:09:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-31 00:29:16

Hi,
Please try to delete all temporary internet files and cookies as we have checked and your website is working properly.

Thank you ,
WorldVentures Team.

Customer submitted at 2007-05-23 17:09:39

Please assist me, I'm unable to book reservations, can you let me know why my site is not working, thank you, Tim phillips 310-266-8011.


InquiryId :  6985  InquiryType :  Existing Reservation  DateAndTime :  2007-05-23 18:06:56  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:13:32

Suiteez Member ID: 885883 , that\'s what it shows on your .biz site front page.Please make sure not to add www. but type only http://jowenna.worldventures.biz

Thank You
WorldVentures Team
Customer submitted at 2007-05-23 18:06:56

Im having problems with my website my number is885883 and password viniana on my website it says member -1 not my name can you tell me why. I also didnt receive an email after I signed on under my friend can you check if you have the right email suiteezs@hawaii.rr.com


InquiryId :  6994  InquiryType :  General Questions  DateAndTime :  2007-05-23 19:37:04  Status :  Replied and Resolved
Replied By Karen Grant at 2007-05-24 12:32:51

Once in your back office under WV Health Benefits option, you can click on Show Me The Benefits. You well then be routed to the direct site and see an overview of each plan. You will also have the option of enrolling online for certain benefits plans.
Customer submitted at 2007-05-23 19:37:04

As a member of world ventures, I understand that the company is going to offer a health care plan. My question is; will a member with only a dream trip membership be able to apply? If so, how soon will it be available?


InquiryId :  6995  InquiryType :  Existing Reservation  DateAndTime :  2007-05-23 19:41:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-31 00:41:04

Hi,
Please come to livechat support and a booking agent will be able to assist you with cancellation.

Thank you ,
WorldVentures Team.

Customer submitted at 2007-05-23 19:41:40

I would like to cancel my reservation. Please cancel, confirm and let me know when I can expect the refund.


InquiryId :  6999  InquiryType :  Existing Reservation  DateAndTime :  2007-05-23 19:45:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-31 00:47:03

Hi,
Your reservation has not been cancelled. You can always come to livechat support and confirm the status of your reservation.

Thank you ,
WorldVentures Team.

Customer submitted at 2007-05-23 19:45:19

Please disregard my request to cancel GRPMN093943L. Thank you, Alan


InquiryId :  7005  InquiryType :  Billing  DateAndTime :  2007-05-23 20:03:32  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-26 17:45:25

The billing on your membership has been de-activated so that no further drafts will be processed, however, cancellations must be submitted in writing. On a plain sheet of paper, include your ID# (863608), full name, your request to cancel and a written signature. You can fax to 972-985-6740. Upon receipt you will receive an email as confirmation. Your May recurring order drafted on 05/22/07 will be refunded. Thank You Client Support
Customer submitted at 2007-05-23 20:03:32

I need to cancel my monthly fee. Please let me know how to do this.


InquiryId :  7007  InquiryType :  Dreamtrips  DateAndTime :  2007-05-23 20:17:14  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-24 13:50:15

no i\'m sorry. thanks
Customer submitted at 2007-05-23 20:17:14

I would like to know if the price of the dominican trip jul26-29 ,,,..does it include airfare..


InquiryId :  7009  InquiryType :  General Questions  DateAndTime :  2007-05-23 20:21:04  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-24 13:52:20

no not at this time. thanks
Customer submitted at 2007-05-23 20:21:04

need to now if the dream trip to dominican jul 26-29 included airfare..


InquiryId :  7014  InquiryType :  New Reservation  DateAndTime :  2007-05-23 20:54:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:28:20

If you do not cruise you are looking for then please come to live chat or email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-05-23 20:54:18

I found a 7 day Mexican Riviera cruise on Travelocity for July 29th.. how come it doesn't appear at all on World Ventures. Instead, it says cruise no longer available. What's up?


InquiryId :  7016  InquiryType :  Flight  DateAndTime :  2007-05-23 22:32:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:27:04

We do search for Jetblue flights, but as of now Southwest Airlines site we do not search.

Thank You
WorldVentures Team
Customer submitted at 2007-05-23 22:32:35

Does the search engine look at all airline carriers sites? I have not seen Southwest Airlines on any searches or JetBlue. Thanks for your feedback.


InquiryId :  7018  InquiryType :  Travel Commissions  DateAndTime :  2007-05-23 23:14:22  Status :  Replied and Resolved
Replied By Meredith S at 2007-05-25 08:12:50

Yuri Lee, I understand now. Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. I do apologize for any misunderstandings; I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2007-05-25 08:31:28

This concerns me, because I booked this myself using my own travel site. Here's what I did. 1. go to 360viewinc.worldventures.com 2. clicked flights and did the flight powersearch 3. clicked on "book direct" next to the flight ticket I wanted to purchase. 4. this took me to cheapTickets website for actual reservation & payment. 5. Here's the result & info. What went wrong? CheapTickets record locator: AP270301MKNDWPBB Airline record locator: United Airlines - MKNDWP US Airways - EQ9VJM Ticket numbers: 0167139131811 0167139131812
Replied By Meredith S at 2007-05-25 07:44:52

Dear Yuri Lee, I have researched your account and do not show any bookings as of yet. Make sure the travel is booked through your PowerSearch .com website and you receive a WorldVentures booking id. To view your bookings login to your .com site and click the link on the left "See bookings from your site" all bookings made on your site will then appear. If you have a WorldVentures booking id please open a ticket with the information and I will be more than happy to further investigate this matter. Have a wonderful week. Sincerely, Client Services
Customer submitted at 2007-05-23 23:14:22

When do we see the commission on our online report? We booked a travel for myself and business partner today, for the first time.


InquiryId :  7023  InquiryType :  Dreamtrips  DateAndTime :  2007-05-24 00:54:15  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 18:25:18

If you refer someone to your powersearch website and they buy travel we track it by your id number. Every website has a id number thats the only way we can track it. thanks
Customer submitted at 2007-05-24 15:52:47

Sorry...but I was wondering how does the person that refers me get credit when am on there site. For example, https://www.world-venture.com had refered me and I noticed that when I clicked on a trip, the site changed to just https://www.world-venture.com PLEASE ANSWER ALL QUESTIONS BELOW: Q1: So how is this tracked that the first site "discountedtraveling..." gets credit if I do sign up for membership for a dreamtrip? A1: ============================== Q2: Do they still get an email so they can personal sign me up underneath them or does worldventure.com get the credit instead? A2: ============================== Q3: Where can the referer go to see the exact trafic of people that viewed his site and of those he refered? A3: ============================== Q4: And when they come here from that referer, how can the referer track those persons he referred either by ip and also by name or something so that he knows that he is getting crdit for all the hard work and also so that he can actually sign these people up himself to get the $100 credit per person? A4: ============================== I need to be sure on how this works before I do anything else. Please Reply to this message answering all questions above ASAP.
Replied By Grant Merz at 2007-05-24 13:54:27

please be more specific. thanks
Customer submitted at 2007-05-24 00:54:15

I need assistance...help me.


InquiryId :  7027  InquiryType :  New Reservation  DateAndTime :  2007-05-24 05:11:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-31 01:36:07

Hi,
Please come to livechat support and a booking agent will be able to assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-24 05:11:47

I am interested in a Princess Cruise. 9 Night Eastern Caribbean on Princess's "Crown Princess" which Sails on August 1, 2007. I am concerned about reserving with a credit card before you check availability as everywhere I have checked says that the cruise is sold out. I DON'T want to be on a "waitlist". I need a cabin for 3 - 2 adults and a 16 year old. Can you please confirm that before I book with you.


InquiryId :  7032  InquiryType :  Existing Reservation  DateAndTime :  2007-05-24 08:01:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:11:12

Do you want to cancel the membership or subscription of magazines?

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 08:01:41

I WANT TO CANCEL MY SUBSCRIPTION. I NEED HELP GETTING TO THE BACK OFFICEPLEASE CALL ME


InquiryId :  7034  InquiryType :  Existing Reservation  DateAndTime :  2007-05-24 09:21:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:10:07

Can you please give me the member id and url of your site?

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 09:21:31

why isnt my picture there


InquiryId :  7035  InquiryType :  Existing Reservation  DateAndTime :  2007-05-24 09:42:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:08:55

You can become a Referral Travel agent where in you can make money while book the travel needs for your client as well commission when you enroll new members.for more information you can call our office @ 972-985-6841

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 09:42:17

do you have independent travel agent jobs?


InquiryId :  7036  InquiryType :  New Reservation  DateAndTime :  2007-05-24 09:55:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:22:35

When you click \"book Direct\" link new browser will pop up, if you dont see a fresh page opening then please ensure that you have the pop blocker disabled.

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 09:55:35

I am trying to book a flight and when I select "book direct", nothing happens. HELP.


InquiryId :  7040  InquiryType :  New Reservation  DateAndTime :  2007-05-24 10:15:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:21:03

Please run a powersearch for Dallas and search for the location using google map on the site.

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 10:15:23

how do i find hotels near 1925 Elm Street Dallas, TX 75201


InquiryId :  7042  InquiryType :  Hotel  DateAndTime :  2007-05-24 10:23:53  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:20:05

Please come to live chat and our representative will help you with the hotel information

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 10:23:53

I am wanting to book at the Spring Hill Siute in Tampa, Florida on 6/7/07 - 06/08/07. Power search rate is $138.00. I will have 4 adults. Can you tell me what size of beds we will have and how many miles to the airport.


InquiryId :  7046  InquiryType :  Earned Vacations  DateAndTime :  2007-05-24 10:37:20  Status :  Replied and Resolved
Replied By Karen Grant at 2007-05-24 12:43:36

Go to world.worldventures.biz, and read about our company, or go to your local book store and pick up your business at home magazine. (S.A.)
Customer submitted at 2007-05-24 10:37:20

Your company posted a notice at our apartment complex in Middleton,Wi about part time employment opportunities. Unfortunately, the date of a dinner meeting to get more information was listed as thursday, May 22nd. Thinking the date was in error, I went to the restaurant today at noon and they told me the meeting was on Tuesday--the notice was in error. WHAT CAN YOU TELL ME ABOUT PART TIME JOB PROSPECTS?


InquiryId :  7047  InquiryType :  Travel Commissions  DateAndTime :  2007-05-24 10:47:06  Status :  Replied and Resolved
Replied By Meredith S at 2007-05-25 07:58:53

Dear Lori Guyton, In regards to your cancellation question you will need to contact the hotel with which you made your reservation with and follow their cancellation policy and time requirements. If you would like assistants with this or have any further questions feel free to open a live chat with one of our travel agents. Have a great week. Sincerely, Client Services
Customer submitted at 2007-05-24 10:47:06

hi there! I inquired the other day, but did not receive a response. I am not sure if I sent this correctly. Just wondering what the cancellation policy is if I were to book a room (La Posada). I didn't know if it follows the usual hotel rules (72hours) or if there is a specific website policy. Thanks!


InquiryId :  7048  InquiryType :  General Questions  DateAndTime :  2007-05-24 11:05:45  Status :  Replied and Resolved
Replied By Karen Grant at 2007-05-24 11:20:21

You can find all our rates at worldventures.com
Customer submitted at 2007-05-24 11:05:45

hi I want to buy ticket from san francisco to paris date 6 august and come back 7 sepetember I wanna know the price. thanks


InquiryId :  7051  InquiryType :  New Reservation  DateAndTime :  2007-05-24 11:21:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:18:09

Please make sure you disable pop blocker if you it activated

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 11:21:38

I have just recently joined the company and am using the website to book flights for the first time. When I click on the "book direct" button it says a new screen will appear and I can book my tickets there. I've tried several times and it's not working. Another screen does not come up. I need to book these flights today at the price I was quoted. Help!


InquiryId :  7052  InquiryType :  Existing Reservation  DateAndTime :  2007-05-24 11:28:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:06:18

Cancellations must be submitted in writing. On a plain sheet of paper, include your ID # , your full name and your request to cancel. This request must include a written signature. You can fax it to 972-985-6740

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 11:28:55

How to cancel membershp


InquiryId :  7058  InquiryType :  Existing Reservation  DateAndTime :  2007-05-24 12:37:11  Status :  Replied and Resolved
Replied By trevor at 2007-05-31 15:53:04

Hi
Have you given the power search?

Thankyou
Worldventures Team
Customer submitted at 2007-05-24 12:37:11

I am looking for flights from oak 7/15/07 6am arrive PHL 12noon 7/15/07 Return 7/18/07 at 6pm


InquiryId :  7059  InquiryType :  Group Reservation  DateAndTime :  2007-05-24 12:51:38  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 18:35:32

You must fill out the group request form go to your website click on groups and fill out the form we will get back to you with in 72 hours. if you are having problem email me tomorrow g.merz@worldventures.com and i will help you out. thanks
Customer submitted at 2007-05-24 19:54:01

I thought that I had sent this to the group department for information. I have sent several emails now and I keep getting the response to email the group department.
Replied By Grant Merz at 2007-05-24 13:57:19

You need to run the group thru our group department let us handle everything. thanks
Customer submitted at 2007-05-24 12:51:38

I would like to do a group booking for the Dec 2 Cruise. The way that I have booked cruises for this particular group is that I tentative hold 10 cabins and then I meet with the group and give them the details. I then collect a deposit of $250.00 and pay that amount per person with their names. I then have them pay off the balance in increments every 30 days until it is paid in full, but must be paid in full in 90 days.


InquiryId :  7062  InquiryType :  New Reservation  DateAndTime :  2007-05-24 13:17:31  Status :  Replied and Resolved
Replied By trevor at 2007-05-31 13:27:26

Hi Robert Hebert
Please come to live chat by logging on to your .biz site and click on the live chat which is under Main Menu by selecting the Travel Department.

Thankyou
Worldventures Team
Customer submitted at 2007-05-24 13:17:31

Howdy. Again. I have a customer looking to book a 7 day Mexican Riviera cruise for 4 adults at the end of July (July 29).. the cruise comes up on Expedia and Travelocity.. but not the World Ventures site. What's up with that? Please get back to me ASAP. Both myself and my customer have placed inquiries to live chat in the last 24 hours without a reply.


InquiryId :  7065  InquiryType :  New Reservation  DateAndTime :  2007-05-24 14:15:52  Status :  Replied and Resolved
Replied By trevor at 2007-05-31 13:33:00

Hi Tracee Hall
May I have hotel names so that we can check. This could be Data base error.

Thankyou
Worldventures Team
Customer submitted at 2007-05-24 14:15:52

As we click on a hotel to see more info - the hotel picture and description do not match the city and state of the selected hotel. For example, we were looking up Chicago hotels - after clicking on them to get more information, the picture and address said MA, VA and ND instead of IL. Please rectify this situation so we can book in Chicago, not Virginia. Thanks!


InquiryId :  7066  InquiryType :  Travel Commissions  DateAndTime :  2007-05-24 14:26:13  Status :  In Progress
Customer submitted at 2007-05-24 14:26:13

How do I enter frequent flyer miles?


InquiryId :  7073  InquiryType :  Group Reservation  DateAndTime :  2007-05-24 15:58:33  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 18:36:21

Hi Josh, Please state your questions so that I can help you out? thanks
Customer submitted at 2007-05-24 15:58:33

I have a few questions about the group travel option.


InquiryId :  7079  InquiryType :  New Reservation  DateAndTime :  2007-05-24 17:38:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 16:05:12

Please run a powersearch under the vacation tab, if you are having problem you can come to live chat and our representative will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 17:38:19

I'm having difficulty find a hotel and flight reservations for a party of 4 people. My clients want to stay in one of the hotels in Playa Del Carmen from june 10-17th. I check hotel and flights separately, but can't find a package deal. Also, the flight times are coming back with a time difference of 1 day in arrival. Please help.


InquiryId :  7080  InquiryType :  Group Reservation  DateAndTime :  2007-05-24 17:39:51  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 18:37:47

If you are booking a package with air and hotel you will need to go thru the group department please fill out the group request form and we can work it out. thanks
Customer submitted at 2007-05-24 17:39:51

Aloha, would it be better for this group that im helping out for next month. Should i just book it direct with nw airlines thru their group department..and if yes. What arc# and iata # do i use as a RTA and address to get the commissions. Anyways what if we need to set up an account with other charter flights and we need to enroll with them, but in order for us to get the commission we need arc#/iata# address; etc...please respond?? Mahalo,


InquiryId :  7081  InquiryType :  New Reservation  DateAndTime :  2007-05-24 17:47:31  Status :  Replied and Resolved
Replied By trevor at 2007-05-31 15:37:01

Hi Nessa Please come to live chat by logging on to your .biz site and click on the live chat, which is under Main Menu by selecting the Travel Department and our Travel Agents will assist you.

Thankyou
Worldventures Team
Customer submitted at 2007-05-24 17:47:31

Aloha, Im trying to check on a flight from HNL-AKL for sep 10 and return sep 30 or nov 4.. What is wrong with the international search tab. Its always saying to flight/or date etc.. is invalid but i could find it on other websites for the same dates/time. Please respond???


InquiryId :  7082  InquiryType :  General Questions  DateAndTime :  2007-05-24 17:49:26  Status :  Replied and Resolved
Replied By Karen Grant at 2007-05-25 07:25:47

In the menu at the top of your WorldVentures.com website, there is a button labeled “Group Travel.” Please submit ALL requests for Group bookings (10 or more travelers) through this form.
Customer submitted at 2007-05-24 17:49:26

I am trying to book a cruise (cabo san lucas) for a group. No one has contacted me.


InquiryId :  7084  InquiryType :  General Questions  DateAndTime :  2007-05-24 17:51:39  Status :  Replied and Resolved
Replied By Karen O at 2007-05-25 07:44:46

Good Morning Mariam , To answer your question , If you go to your back office you can see your opptions . The group rate is for 9 or more people. hope this helps
Customer submitted at 2007-05-24 17:51:39

I would like to book a family cruise to Mexico (Cabo San Lucas) for 5 days. I was referred to this website where I inquired about the group rate. No one has contacted me and it has been two weeks since my first inquiry.


InquiryId :  7086  InquiryType :  New Reservation  DateAndTime :  2007-05-24 18:04:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 15:57:59

Please run a powersearch under the cruise tab , if you are having difficulty in getting the result you can come to live chat or you can email the request to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-05-24 18:04:38

I am trying to make reservations for a group of 11 adults and 4 children (including a toddler) on a 5 day cruise to Mexico (Cabo San Lucas). I have requested to be contacted two weeks ago and have not heard from a representative yet. Please call me ASAP to discuss details and payment.


InquiryId :  7093  InquiryType :  Travel Commissions  DateAndTime :  2007-05-24 19:11:47  Status :  In Progress
Customer submitted at 2007-05-24 19:11:47

what is the initial investment to become an affiliate?


InquiryId :  7098  InquiryType :  Travel Commissions  DateAndTime :  2007-05-24 20:08:20  Status :  In Progress
Customer submitted at 2007-05-24 20:08:20

someone emailed and I sent the names of other passager. I need a itinary


InquiryId :  7108  InquiryType :  Dreamtrips  DateAndTime :  2007-05-24 21:24:22  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 18:38:54

THE CRUISE WILL LEAVE FROM GALVESTON YOU WILL HAVE TO FLY INTO HOUSTON THANKS
Customer submitted at 2007-05-24 21:24:22

I was wondering where the caribbean cruise in December ports from? Florida? Thanks


InquiryId :  7113  InquiryType :  Existing Reservation  DateAndTime :  2007-05-24 23:16:34  Status :  Replied and Resolved
Customer submitted at 2007-05-24 23:16:34

Confirmation GRP04R4WK927 Is this confirmed? The website froze.


InquiryId :  7117  InquiryType :  General Questions  DateAndTime :  2007-05-25 01:16:09  Status :  Replied and Resolved
Replied By Karen Grant at 2007-05-25 08:27:19

Thank you and welcome, you should be able to manage your billing within 9 business days, try again the first week of June.
Customer submitted at 2007-05-25 01:16:09

I went to the Billing Manager, but it said that "there are no templates set up for you." How can then make updates to my billing information? - Elsa Lapena


InquiryId :  7121  InquiryType :  Hotel  DateAndTime :  2007-05-25 06:50:36  Status :  Replied and Resolved
Customer submitted at 2007-05-25 06:50:36

I'm trying to book a trip and the options are standard or "run-of-the-house, all inclusive". What is the difference?


InquiryId :  7122  InquiryType :  Hotel  DateAndTime :  2007-05-25 06:52:27  Status :  Replied and Resolved
Replied By trevor at 2007-05-31 12:38:52

Hi Amy Ivy
Run of the house is same as the Standard room. All Inclusive means it includes all meals and drinks.

Thankyou
Worldventures Team
Customer submitted at 2007-05-25 06:52:27

run of the house, all inclusive vs. standard room wjat is the difference?


InquiryId :  7132  InquiryType :  Existing Reservation  DateAndTime :  2007-05-25 08:59:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 15:31:56

Could you please be clear on that?

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 08:59:39

need snorkel gear for Belize please contact me. lee anne


InquiryId :  7139  InquiryType :  Hotel  DateAndTime :  2007-05-25 09:49:20  Status :  Replied and Resolved
Customer submitted at 2007-05-25 09:49:20

I am looking at the hotels in Antigua, how come there are no prices listed for the 3 night stays? They all show zero.


InquiryId :  7140  InquiryType :  Hotel  DateAndTime :  2007-05-25 09:50:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 12:26:42

Ok, check again in next an hours time, it should work fine.

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 09:50:30

I am looking at the hotels in Antigua, how come there are no prices listed for the 3 night stays? They all show zero.


InquiryId :  7143  InquiryType :  Dreamtrips  DateAndTime :  2007-05-25 10:53:14  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 18:42:07

The cruise in October is over 500 for two if you add goverment fees and taxes plase go to the website click on the october cruise and read about the trip you will notice we have the goverment fees and port taxes liste. thanks
Customer submitted at 2007-05-25 10:53:14

I received my bill for my credit card and I noticed the dream trip I ordered for two people was a lot more money than I expected. I ordered the trip in October for the Mexico Cruise. The information on the charge card is stated as Florida and the amount of money charged is over $500.00. Please let me know if there is an error on the cruise I have been booked for or what the additional charges are. Please let me know as soon as possible. Thank you


InquiryId :  7160  InquiryType :  New Reservation  DateAndTime :  2007-05-25 13:53:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:32:29

Can you please give me the subdomain name and member id to check this?

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 13:53:48

I tried to do a CAR search, but it took forever. I did 3 times and the same thing happened. Pickup city = Rochester MN dropoff = Rochester MN Pickup date 05/26/07 6am dropoff date 05/27/07 5pm No=1/Type=Mini van Transmission=Automatic Please investigate this. Thanks.


InquiryId :  7166  InquiryType :  Dot Com Site  DateAndTime :  2007-05-25 14:51:37  Status :  Replied and Unresolved
Replied By Lorie S at 2007-05-30 10:27:03

You will need to provide us with your member ID number or your and your last name in order for us to assist you better.
Customer submitted at 2007-05-25 14:51:37

I purchased valuevacationventures.com from godaddy.com. I am trying to change my url hekekia.worldventures.com to my new domain. It is not working. . . and this is my 3rd attempt for via email. Please:) help me. . .


InquiryId :  7167  InquiryType :  Flight  DateAndTime :  2007-05-25 14:58:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:31:24

Please use our powersearch under flight tab to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 14:58:57

flight to Madrid wiht connecting flight to Pamplona


InquiryId :  7168  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-25 15:11:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:30:40

Can you please give me your subdomain name and member id to check this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 15:11:36

Apparently, there is a problem with the .com site. I have uploaded my picture and logo 5 times and it never uploads or when it does, my picture and logo disapear a few days later. Is this issue going to be resolved soon?


InquiryId :  7173  InquiryType :  Hotel  DateAndTime :  2007-05-25 16:08:40  Status :  Replied and Resolved
Customer submitted at 2007-05-25 16:08:40

I have a trip planned currently. However, I need to know if the hotel is all inclusive. Can you let me know?


InquiryId :  7174  InquiryType :  Hotel  DateAndTime :  2007-05-25 16:08:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-01 14:34:04

Please come to live chat and our representative will help you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 20:17:14

Actually this is an all-inclusive hotel. I have stayed there a dozen times in the last two years. Please check it out and see what an all-inclusive package will cost. Thanks, Dickie Todd
Replied By risaf risaf at 2007-05-31 15:51:13

No, this is not a all inclusive hotel.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 14:52:52

The name on the reservation is Richard and Margaret Todd. The tracking number is 0G7K0H24Em Thanks for your help. Dickie Todd
Replied By risaf risaf at 2007-05-31 11:29:35

Please provide me the tracking number or the passenger name on the reservation?

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 16:08:41

I have a trip planned currently. However, I need to know if the hotel is all inclusive. Can you let me know?


InquiryId :  7175  InquiryType :  Existing Reservation  DateAndTime :  2007-05-25 16:12:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:28:40

You mean you are unable to see the text you uploaded on your .com site?

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 16:12:02

I do not see a WELCOME to the page. So I need to be sure my friends are on my page. Thanks


InquiryId :  7176  InquiryType :  Existing Reservation  DateAndTime :  2007-05-25 16:44:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:27:41

Thank you for updating.

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 16:44:59

fix the spelling for "select" on group reservations


InquiryId :  7181  InquiryType :  General Questions  DateAndTime :  2007-05-25 18:02:21  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-12 08:52:34

You can login to our website and chat live with one of our represenatives.
Customer submitted at 2007-05-25 18:02:21

I'm interested in this business opportunity. Please call me or email me. Thank you.


InquiryId :  7185  InquiryType :  New Reservation  DateAndTime :  2007-05-25 18:33:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:26:46

Could you please be clear on what your problem is, and what is the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 18:33:49

I am trying to book through my web page and when I do it directs me to reserve direct instead of reserve through my web page


InquiryId :  7187  InquiryType :  Existing Reservation  DateAndTime :  2007-05-25 19:52:48  Status :  Replied and Resolved
Customer submitted at 2007-06-01 07:08:41

I do not remember my user id and password. Why is it so difficult to get a phone number to speak live with someone??? Please send me a number or call me 4079057830 Selena hoyos
Replied By risaf risaf at 2007-05-31 11:24:12

It's simple, go the below link and submit your user id and password
https://67.154.31.3/MemberToolsDotNet/FirestormStartup.aspx

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 19:52:48

I do not know how to log in to my .biz site. I need a phone number to speak with someone live. Thank you. Selena Hoyos


InquiryId :  7189  InquiryType :  Existing Reservation  DateAndTime :  2007-05-25 20:26:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:15:48

What you can do is check Contiki\'s,Trafalgar or Breandan tours website and check if they offer Ireland tours and you can get back to us to book it.

Thank You
WorldVentures Team
Customer submitted at 2007-05-25 20:26:43

Hello I was wondering do we offer any trips to Ireland? I have a couple that is interested in traveling to Ireland the would like to take tours! Please get back to me.. Thank-You in advance...


InquiryId :  7199  InquiryType :  Existing Reservation  DateAndTime :  2007-05-26 08:59:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:12:02

Your reservation request has been cancelled as your request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-26 08:59:01

I have a client that used my website to make reservations on. He lost tracking number and did not recieve a comformation email on his iternery. His name is Francisco Atencio leaving to las vegas on the 29th to the june 1st.I have sent out several emails to comfirm reservations and have not got any resoponses. Please contact me as soon as possible or I will have to cancel my membership. peterockstar71@yahoo.com


InquiryId :  7204  InquiryType :  Existing Reservation  DateAndTime :  2007-05-26 10:05:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:09:29

You will have to fax authorization form authorizing the new form of payment to 972-985-6740, you will get from your back office under the support tools tab by selecting the downloadable forms lilnk

Thank You
WorldVentures Team
Customer submitted at 2007-05-26 10:05:17

I need to give a new credit card number for my monthly fees


InquiryId :  7205  InquiryType :  Travel Commissions  DateAndTime :  2007-05-26 11:00:54  Status :  Replied and Resolved
Replied By Meredith S at 2007-05-29 07:58:42

Dear Maurice, I have researched you travel commissions, there are no bookings on record. When one of your customers books travel through your .com site they will receive a WorldVentures booking id-from this you can track your business. If you have any of the WorldVentures booking numbers please write back and I will be more than happy to investigate further. Please note: The travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. I hope this has been helpful to you and feel free to write back with any further questions. Have a great week Maurice. Sincerely, Client Services
Customer submitted at 2007-05-26 11:00:54

I have had many people use my site to book flights, etc. but I don't see anything on my back office. Can you explain why the bookings are not being listed?


InquiryId :  7208  InquiryType :  Group Reservation  DateAndTime :  2007-05-26 12:07:51  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 18:57:05

you just go to your powersearch website and fill out the group request form. The link is at the top of your website click on groups and fill out the request form. thanks
Customer submitted at 2007-05-26 12:07:51

I would like some assistance in booking travel for a group of 10 people going to Napa Valley. Please contact me ASAP with any tips or guidance on how to accomplish this. Thank You Rich Diaz


InquiryId :  7209  InquiryType :  New Reservation  DateAndTime :  2007-05-26 12:09:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:05:15

What is the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-05-26 12:09:27

Everything I see is marked "unavailable" - why???


InquiryId :  7211  InquiryType :  General Questions  DateAndTime :  2007-05-26 14:34:49  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-31 07:58:39

Yes you can purchase the shuttle outside of the baggage terminal at the Carnival counter the cost is close to 35.00 each way. thanks
Customer submitted at 2007-05-26 14:34:49

I was interested in the cruise dream trip heading out of galveston, tx and i was wondering is there a shuttle that you are offering to get from houston airport to galveston? please let me know As soon as possible..thanks


InquiryId :  7216  InquiryType :  Travel Commissions  DateAndTime :  2007-05-26 16:24:55  Status :  In Progress
Replied By Meredith S at 2007-05-29 08:09:47

Michelle Smith, I have researched your travel commissions and you do have four bookings: 98G8Y1C23, 8N82U0E3F, 23MU9083G, VY70589IW. I am going to forward this to our tech staff and have them fix this problem. I apologize for any inconviences this may have caused. I hope this has been helpful to you and feel free to write back with any further questions. Have a great week Michelle. Sincerely, Client Services
Customer submitted at 2007-05-26 16:24:55

how long does it take for bookings to show up in your .com backoffice from time of booking??


InquiryId :  7217  InquiryType :  General Questions  DateAndTime :  2007-05-26 16:57:14  Status :  Replied and Resolved
Replied By Geetha at 2007-05-29 23:39:10

Hi,
You can book on other sites using the worldentures IATA number and then enter a manual booking, so that the commission can be included.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-26 16:57:14

How do I utilize the "Add Manual Bookings" feature? If I do not find a hotel listed when I do a hotel search, can I enter the info under Manual bookings and get info there?


InquiryId :  7224  InquiryType :  Dreamtrips  DateAndTime :  2007-05-26 20:15:22  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 18:58:28

You must go thru customer service to so they can reset your password and id. please call 972-985-6841 shouldn\'t be a problem to get you up and running. thanks
Customer submitted at 2007-05-26 20:15:22

Need help booking another "dream trip".I can't seem to use my ID# and pass word to book a trip. This has never happened before. J.Trigg-#840989 and password is 12345. We want to book the Nov Las Vegas trip.


InquiryId :  7225  InquiryType :  Existing Reservation  DateAndTime :  2007-05-26 20:21:41  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 23:56:18

Hi,
Please come to Live chat and talk to an agent to cancel the reservation.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-26 20:21:41

Tracking number GRP444R2F094 Name Tara Rowe I need to cancel my Hotel Reservation on June 1 to June 2. Thank You


InquiryId :  7226  InquiryType :  Group Reservation  DateAndTime :  2007-05-26 20:38:46  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 19:00:09

If you don\'t see a dreamtrip that works for you then you will have to go to your powersearch website. We do have a great deal to Puerta Vallarta Aug 5 thru 9 its on the dreamtrip website. thanks
Customer submitted at 2007-05-26 20:38:46

I'm looking for a vacation package for 6-8 people to somewhere in Mexico, anywhere from August 1 - 9. Can you provide some assistance?


InquiryId :  7229  InquiryType :  General Questions  DateAndTime :  2007-05-27 02:23:12  Status :  Replied and Resolved
Replied By Terri E at 2007-06-02 12:47:36

Not really sure what you are speaking about???(: Have a good day.
Customer submitted at 2007-05-27 02:23:12

Actually, Las Vegas has more for kids than the junk you guys have here. Bonnie Springs (an old recreated Western themed town) is really great for an afternoon for the kids <12 year old and it only costs $20 for the car load all day!. There is also an old-fashioned train with open windows in Boulder City on the weekends for kids and families and its only $7 a family ride! Next we have pottery and painting class for a mere $5-10 for young and old kids and families to make a nice souvenir to take home. Then there is also Mt Charleston and Floyd LAmb PArk with horseback and wagon riding.


InquiryId :  7235  InquiryType :  Existing Reservation  DateAndTime :  2007-05-27 09:07:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 10:57:08

Your reservation could not be confirmed as there was a fare increase for the requested reservation, please come to live chat and our representative will help you find an alternate and process the booking.

Thank You
WorldVentures Team
Customer submitted at 2007-05-27 09:07:31

What is the current state of my reservation for a car in Italy. If you are not able to confirm this, please let me know so I can make my won reservation.


InquiryId :  7237  InquiryType :  Travel Commissions  DateAndTime :  2007-05-27 10:12:29  Status :  In Progress
Customer submitted at 2007-05-27 10:12:29

Hey I\'m looking to cancel my membership. If you could help me with that that would be great. Thanks


InquiryId :  7238  InquiryType :  Existing Reservation  DateAndTime :  2007-05-27 10:29:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 10:53:39

Can you please give me the tracking number or the passenger names on the reservation, I\'m unable to pull anything with the information provided by you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-27 10:29:07

i arranged for a trip to Orlando, Florida using the credit card ening with these last four digits "5956" and a tracking i d no. #873553. Please forward my itenary. As soon as possible to forsalesigns@msn.com


InquiryId :  7244  InquiryType :  Billing  DateAndTime :  2007-05-27 13:40:53  Status :  Replied and Resolved
Replied By Sharilyn S at 2007-05-27 19:13:14

Thank you for your inquiry. Your May recurring order has been re-set to draft on 05/29/07. Please contact us again if you need further assistance. Client Support
Customer submitted at 2007-05-27 13:40:53

I received an e-mail regarding my monthly billing. I will make a deposit today by check to my account.


InquiryId :  7246  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-27 15:19:36  Status :  Replied and Resolved
Replied By Geetha at 2007-05-31 00:18:03

Hi,
Can you please be more clear about your query?

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-27 15:19:36

I am have trouble loading this and need help


InquiryId :  7249  InquiryType :  General Questions  DateAndTime :  2007-05-27 16:16:51  Status :  Replied and Resolved
Replied By Terri E at 2007-05-30 10:56:47

On you DOT.COM site you can customize it, but on dot.biz there isn\'t a way to it. If you have any other concerns, please feel free to let us know. Thanks
Customer submitted at 2007-05-27 16:16:51

How do I enter my e-mail and telephone number website on my website.


InquiryId :  7254  InquiryType :  General Questions  DateAndTime :  2007-05-27 18:01:24  Status :  Replied and Resolved
Replied By Karen O at 2007-05-29 08:32:25

Please specify how we may help you.
Customer submitted at 2007-05-27 18:01:24

Las Vegas travel Dep 5 Sep United 5528 207pm Msn Arr O Hare 305 pm Dep O Hare 455 pm Arr Las Vegas 646 pm


InquiryId :  7255  InquiryType :  New Reservation  DateAndTime :  2007-05-27 19:10:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-28 03:50:14

Can you please tell me what is the error message?

Thank You
WorldVentures Team
Customer submitted at 2007-05-27 19:10:30

Sir, I give my web site "www.vivianstourism.worldventures.com" to my friends and they are getting an error message when they try to book their flights. What is wrong? Dorothy Vivians


InquiryId :  7256  InquiryType :  General Questions  DateAndTime :  2007-05-27 20:02:42  Status :  Replied and Resolved
Replied By Terri E at 2007-05-30 11:01:58

You might want to contact Travelocity for any booking concers. Travelocity isn\'t a vendor of Worldventures. In the future you may want to consider searching for vacation and booking at worldventures.com. If you have any other concerns please feel free to contact us. Thanks
Customer submitted at 2007-05-27 20:02:42

I booked a flight for my relative thru your vendor Travelocity from my website. The travelocity ID no. 747870908483.The passenger's name is Eleanor Perez.( rountrip from JFK to Longbeach Jet Blue )I did not see the booking and the booking fee.Pls check and enter. Thanks


InquiryId :  7261  InquiryType :  Flight  DateAndTime :  2007-05-27 22:55:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-28 02:44:02

We do not search for business and first class reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-05-27 22:55:52

My brother wants a quote for a flight from Zurich ZRH Swtizerland to Guadalajara GDL Mexico. I found the best quote for 1192 but my brother likes to travel business class and it does not give me the option to search business class. It is probably about the double price. I pluged in the dates for August 1 to August 5, 2007 for one person.


InquiryId :  7265  InquiryType :  FAM News  DateAndTime :  2007-05-28 06:23:10  Status :  Replied and Resolved
Replied By Terri E at 2007-05-30 13:40:08

Pat the only reason you don\'t have access to the fam news is because you RTA ID Card won\'t be sent to you until 6/2/2007. Once its shipped the News will be accessiable. If you have any other concerns please feel free to let us know....thanks.
Customer submitted at 2007-05-28 06:23:10

It will not allow me to access FAM news. It says I do not have a template set up and does not instruct me as to how to do this. Please advise. Thnks - Pat


InquiryId :  7267  InquiryType :  Travel Commissions  DateAndTime :  2007-05-28 07:48:37  Status :  In Progress
Customer submitted at 2007-05-28 07:48:37

How do I put my e-mail and my telephone # on my website page front page.


InquiryId :  7268  InquiryType :  Group Reservation  DateAndTime :  2007-05-28 08:28:52  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 19:03:45

please take a look at the dreamtrip website we have a great deal in July. thanks
Customer submitted at 2007-05-28 08:28:52

Family Vacation to Punta Cana,3 adults, 2 children Age 17, 10. include Hotel, flight, food, car rental


InquiryId :  7271  InquiryType :  General Questions  DateAndTime :  2007-05-28 10:49:15  Status :  Replied and Resolved
Replied By Terri E at 2007-05-30 11:45:38

Mr Wentz, your worldventures Id# is 852009 and password is (12345) If you have any other concerns please let us know. Thank you and have a wonderful day!
Customer submitted at 2007-05-28 10:49:15

I don't know my login to get into my account. Please help.


InquiryId :  7274  InquiryType :  General Questions  DateAndTime :  2007-05-28 11:22:02  Status :  Replied and Resolved
Replied By Terri E at 2007-05-30 11:33:56

Duplicate.......resolved.
Customer submitted at 2007-05-28 11:22:02

I can't get my powersearch to work http://kje.worldventures.biz on this website. I tried to enter my telephone e-mail and name. Kenneth Erickson


InquiryId :  7276  InquiryType :  Dreamtrips  DateAndTime :  2007-05-28 11:58:43  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 19:07:25

we will email you a sign up sheet you can fill out and fax back. in the mean time pleas contact cusotmer support to fix your problem 972-985-6841
Customer submitted at 2007-05-28 11:58:43

I want to reserve the Puerto Vallarta Land Only package for 8/5/07 to 8/9/07. The problem I am having is that the customer ID (879513) and password state they are invalid. I am a current member and wish to book this trip for my husband and I. I desperately need your help in booking this trip before it is completely booked.


InquiryId :  7277  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-28 12:10:48  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 13:52:07

please call customer service 972-985-6841
Customer submitted at 2007-05-28 12:10:48

I can login to this backpage inquiry, but when I attempt to book a Dreamtrip, the website states that my account is invalid. I have requested assistance on this problem, but what can you do so that I can book a Dreamtrip to Puerto Vallarta Land Only on August 5, 2007? My customer id is 879513.


InquiryId :  7280  InquiryType :  Existing Reservation  DateAndTime :  2007-05-28 15:38:03  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 21:27:34

Hi,
The change fee is decided by the airlines. You would have to abide by the rules laid by the airlines to change the reservation.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-28 15:38:03

I purchased a ticket for my parents for 3 months and was not aware that they cannot stay past three months because the immigration will punnish them and they could not return to the us. I would have to change the date for them to leave earlier and the airline wants to charge me 200 euro to do so.


InquiryId :  7281  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-28 15:42:17  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 21:29:39

Hi,
For Air only booking, there is no commission but you will receive Booking fee. For all other bookings, you will receive commission.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-28 15:42:17

How do I book a flight and when it is booked how much of a discount will be offered.


InquiryId :  7284  InquiryType :  Dreamtrips  DateAndTime :  2007-05-28 16:39:34  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 19:17:14

it leaves out of port canaveral florida
Customer submitted at 2007-05-28 16:39:34

Regarding Eastern Caribbean Cruise Feb. 3-10. What are the total expenses for two? What part of Florida would we fly into? Thank you!


InquiryId :  7286  InquiryType :  New Reservation  DateAndTime :  2007-05-28 17:24:05  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 21:32:04

Hi,
Please search and submit online and we will help you book it. Please try Live chat again for any further help in booking the trip.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-28 17:24:05

i need book a direct flight to and from dallas fort worth to buffalo ny for july 1st - thru july 8th for 4 adults...we need a hotel,flight and a car ...i tried live chat and the session froze up or something i am not sure...i tried powersearch and had no luck either can u help? please


InquiryId :  7290  InquiryType :  Existing Reservation  DateAndTime :  2007-05-28 18:19:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 10:40:12

Your reservation is purchased, but the payment will have to be done at the hotel at the time of checkin.

Thank You
WorldVentures Team
Customer submitted at 2007-05-28 18:19:51

I am not able to access live chat. The hotel reservation is "pending". What do I do to confirm it? Linda Jones


InquiryId :  7293  InquiryType :  New Reservation  DateAndTime :  2007-05-28 20:45:08  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 21:34:31

Hi,
Please submit the reservation request online and we will assist you in booking it.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-28 20:45:08

i want to take a trip to Machu Pichu June 11, 2007 thru June 19, 2007


InquiryId :  7294  InquiryType :  New Reservation  DateAndTime :  2007-05-28 20:56:31  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 21:33:49

Hi,
Please submit the reservation request online and we will assist you in booking it.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-28 20:56:31

i want to take a trip to Machu Pichu June 11, 2007 thru June 19, 2007


InquiryId :  7295  InquiryType :  Group Reservation  DateAndTime :  2007-05-28 20:56:54  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 19:23:30

we should be able to help please fill out the group request form on your powersearch website. click on groups www.world.worldventures.com thanks
Customer submitted at 2007-05-28 20:56:54

I have a family of 13 members from all over the U.S. who'd like to stay in Punta Cana, D.R. from December 22-29, 2007. We have a couple with a 4 year old coming from the Milwaukee, Wisconsin area, 2 seniors from Milwaukee, an adult and an 11 year old also from Milwaukee, 2 adults and their two 15 and 17 year old children from the Philadelphia area, and 4 adults coming from the New York City area. Most likely, we will want to stay at Sunscape the Beach Punta Cana. We are having trouble getting good flights (maximum one or two stops, travel within the same day, etc.) Hotel availability seems to fluctuate, too. Can you help?


InquiryId :  7299  InquiryType :  General Questions  DateAndTime :  2007-05-28 22:09:17  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 00:21:28

Hi,
Please look for \"Search Toolbar\" under Add/Remove programs in Control panel, and click on \"Change/Remove\" button to delete the toolbar.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-28 22:09:17

I would like to delete this downloaded tool bar and can not find it in my added programs. Can you tell me how?


InquiryId :  7308  InquiryType :  Travel Commissions  DateAndTime :  2007-05-29 06:42:17  Status :  In Progress
Customer submitted at 2007-05-29 06:42:17

need to know if there is a way I can reserve airline tickets for a total of 24 hours.


InquiryId :  7309  InquiryType :  General Questions  DateAndTime :  2007-05-29 06:57:17  Status :  Replied and Resolved
Replied By Terri E at 2007-05-30 12:13:27

Mrs Doerner your WorldVentures Id# 880812. If you have any other concerns please contact us. You have a Wonderful Day!!!
Customer submitted at 2007-05-29 06:57:17

My name is Katherine Doerner and I've forgotten my user name. It starts with the #'s 880 and I thought the next 3 #'s were 818 but I can't remember and I can't find it anywhere. Please let me know how to retrieve it so I can book a trip. Sincerely, Katherine Doerner


InquiryId :  7312  InquiryType :  Dot Com Site  DateAndTime :  2007-05-29 08:07:59  Status :  Replied and Resolved
Replied By Terri E at 2007-05-30 13:51:42

Sorry Lynn but unfortunatley you can\'t change the URL on the Dot.com site only on the Dot.biz. If you have any other concerns please feel free to contact us anytime. Have a Great Day!
Customer submitted at 2007-05-29 08:07:59

I changed my url in the back office on the .biz site. The new url works correctly for the .biz but when i entering the new url on the .com i do not believe it is correct because the custom text is not showing??


InquiryId :  7318  InquiryType :  New Reservation  DateAndTime :  2007-05-29 09:42:13  Status :  Replied and Resolved
Replied By Geetha at 2007-05-31 00:38:31

Hi,
May I know what exactly is the problem you are facing?

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-29 09:42:13

problems selecting the flight i would like and booking it through the worldventures site


InquiryId :  7319  InquiryType :  Dreamtrips  DateAndTime :  2007-05-29 09:42:32  Status :  Replied and Resolved
Replied By Grant Merz at 2007-05-29 19:26:35

i got it sweet pea a little behind but i got it. what can i do for u
Customer submitted at 2007-05-29 09:42:32

test


InquiryId :  7320  InquiryType :  Existing Reservation  DateAndTime :  2007-05-29 09:43:36  Status :  Replied and Resolved
Customer submitted at 2007-05-29 09:43:36

test


InquiryId :  7321  InquiryType :  Existing Reservation  DateAndTime :  2007-05-29 09:44:35  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 20:27:27

Hi,
Is the reservation already confirmed? If it has not been booked yet, we can assist you in changing the details.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-29 09:44:35

used home address and telephone number on visa card which should have been business address and telephone number. Can this be corrected wwithout reprocessing? What do you suggest? Thanks


InquiryId :  7326  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-29 10:14:26  Status :  Replied and Resolved
Replied By Terri E at 2007-06-04 15:43:36

Debra, your Id# is with a 8 or 7. you may submit a cancellation ltr to us to cancel. In the ltr place your name, Id, Addr, phone# and a brief reason to why you are cancelling. Fax it to 972 985 6740. IF we can be of anymore assistance please let us know...thanks
Customer submitted at 2007-05-29 10:14:26

I want to cancel the World Ventures membership. My ID number is 05584456 Thank you.


InquiryId :  7327  InquiryType :  Flight  DateAndTime :  2007-05-29 10:27:25  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 21:15:12

Hi,
You can book directly with the vendor with no commission. Where excatly did you come across the term \"envoy\" on the site as we see the departure times displayed.

Thank you
WorldVentures Team.

Customer submitted at 2007-05-29 10:27:25

I am working on booking a trip from Atlanta to London. After the initial search and the results are displayed- On the screen for departure time it says "Envoy: $4324" and it also has a "Book Direct" option. What does "Envoy" mean as I have not heard that term before. Also, I thought all the booking was done on the WV site and we were no longer sent to the vendor site from which the fare came from. Could you provide some insight? Thank you, Emily


InquiryId :  7334  InquiryType :  General Questions  DateAndTime :  2007-05-29 11:25:10  Status :  Replied and Resolved
Replied By Terri E at 2007-05-30 14:26:16

Pamela I\'m sorry to here that you want to cancel your service with worldventures, however is you are wanting to really do it. We require that you submit a fax with you name, addr, phone, Id#, and a brief reason to why you are cancelling. And fax it to Billing 972 985 6740. If you have any other questions or concerns please let us know. Thanks
Customer submitted at 2007-05-29 11:25:10

Please cancel my membership. Do not charge my credit card. Thank you.


InquiryId :  7337  InquiryType :  Travel Commissions  DateAndTime :  2007-05-29 12:18:01  Status :  In Progress
Customer submitted at 2007-05-29 12:18:01

I have been trying to contact you thru your website on the e-mails that you have sent me, but there has always been an \"error\" involved. So, no luck contacting you. I wish to unsubscribe from your services - immediately. Is there any refund ? Thank you, Jim Nuzum


InquiryId :  7338  InquiryType :  Travel Commissions  DateAndTime :  2007-05-29 12:24:13  Status :  In Progress
Customer submitted at 2007-05-29 12:24:13

am i cofirmed for the june 20 vacation in tortola


InquiryId :  7351  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-05-29 14:27:22  Status :  Replied and Resolved
Replied By Nick at 2007-05-30 15:37:10

Hi,
I need your member ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-29 14:27:22

I was told by a customer service agent that my website has not yet been updated. I passed the RTA exam on May 22 and sent the photo (for RTA photo id) via e-mail(got a confirmation for that,too). I would like to know if eveything is in order and also when will I receive my RTA card, since I am planning a trip and would like to be able to use the benefits. Thank you


InquiryId :  7357  InquiryType :  New Reservation  DateAndTime :  2007-05-29 15:13:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 18:12:47

We do not offer Military discounts, if airlines is offering child fare then it will be available but it will not be classified and displayed as the price is calculated as total fare divided by number of passengers

Thank You
WorldVentures Team
Customer submitted at 2007-05-29 15:13:39

I'm wanting to know if you charge the same price for a two year old as you do an adult. I also wanted to know if you do the military discount?


InquiryId :  7363  InquiryType :  Hotel  DateAndTime :  2007-05-29 16:03:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 18:10:12

Please try our powersearch under hotel tab to get best quote on hotel deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-29 16:03:06

Looking for a family hotel right on the beach, Myrtle Beach SC


InquiryId :  7372  InquiryType :  New Reservation  DateAndTime :  2007-05-29 17:46:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 18:06:46

You will find the \"book directly\" link on the page which will take you to the vendor page.

Thank You
WorldVentures Team
Customer submitted at 2007-05-29 17:46:44

I am trying to book a return flight from Kingston, jamaica to Norfolk, VA on AA on 3 Oct 2007 to 10 Oct 2007. Found the flight I wanted but can't find the link to book the flight.


InquiryId :  7377  InquiryType :  Existing Reservation  DateAndTime :  2007-05-29 18:22:37  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 20:31:00

Hi,
Are you registered with WorldVentures? If yes, we will need the user ID to check the details.

Thank you
WorldVentures Team.

Customer submitted at 2007-05-30 18:49:23

risaf, what is the subdomain name, i have yesucantravel.com as my name, if this is not what you need please call me 310-266-8011, ask for tim
Replied By risaf risaf at 2007-05-30 18:04:58

Can you please give me the subdomain name?

Thank You
WorldVentures Team
Customer submitted at 2007-05-29 18:22:37

I have not been able to book car rentals or hotels for the last 90 days on my web site, please assist me this this problem. When I hit "book" the page reads error, and will not let me look up the car company or hotel. This has become a issue that I thought might fix itself, however this has not been the case, your assistance is appreciated. thank you, tim phillips. my travel site web address is: yesucantravel.com


InquiryId :  7382  InquiryType :  New Reservation  DateAndTime :  2007-05-29 18:56:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 18:00:19

ok, how can I help you with the reservation?

Thank You
WorldVentures Team
Customer submitted at 2007-05-29 18:56:21

Tracking number is: GRPMD0E00Y00. Having trouble with the Live Chat. There is no activity with the Chat Window.


InquiryId :  7384  InquiryType :  New Reservation  DateAndTime :  2007-05-29 19:05:13  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 20:21:11

Hi,
Please come to Live chat with the vacation package details and an agent can help you book it. WorldVentures Team.
Customer submitted at 2007-05-29 19:05:13

Trying to book a vacation trip. Did a search, chose a hotel and flight package, clicked on to book, brought up the flights and clicked on them to book, put in names and hit continue. Took me back to hotels. When I clicked on the hotel again, took me back to flights. Cannot get it booked. Help


InquiryId :  7388  InquiryType :  Dreamtrips  DateAndTime :  2007-05-29 20:33:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 13:52:54

every dreamtrip is different please read the fine print on each trip. they are all a very good value. thanks
Customer submitted at 2007-05-29 20:33:27

What all do the Dream Trips include? Does the price that is listed include airfare and hotel?


InquiryId :  7392  InquiryType :  New Reservation  DateAndTime :  2007-05-29 20:43:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:53:33

Airport code OGG should work fine and if not you can select the destination from the list.

Thank You
WorldVentures Team
Customer submitted at 2007-05-29 20:43:34

Howdy. I am looking for a flight plus hotel for 2 adults and 2 children (8 & 9 y.o.) July 27 - Aug 3rd at the Resort Quest Kaanapali Villas in Maui. Departing from and returning to Las Vegas. I enter the airport code and nothing comes up on a search.. did the same search on Travelocity and several results came up with seconds. What's up? Do you guys search these sites or not?


InquiryId :  7393  InquiryType :  New Reservation  DateAndTime :  2007-05-29 20:54:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:52:02

Please make sure that you do not have pop up blocker enabled.

Thank You
WorldVentures Team
Customer submitted at 2007-05-29 20:54:33

I booked direct and it states a web page will open to direct book with vendor and no web page opens? Any suggestions?


InquiryId :  7394  InquiryType :  Billing  DateAndTime :  2007-05-29 21:27:19  Status :  Replied and Resolved
Replied By Lorie S at 2007-05-30 08:49:33

Please fax us a payment authorization form found in your back office under the support tools tab by selecting the downloadable forms link and fax it to us at 972 985 6740.
Customer submitted at 2007-05-29 21:27:19

I need to provide my checking account becasue my credit card got compromised......I am unable to update it through billing manager site...Please help


InquiryId :  7395  InquiryType :  Dreamtrips  DateAndTime :  2007-05-29 22:08:06  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 13:53:57

You can buy transfers at the airport terminal Carnival cruise lines will have a desk set up to buy transfers to the pier in galveston tx.
Customer submitted at 2007-05-29 22:08:06

I want to book the Western Caribbean Cruise from Dec. 2nd to Dec. 9th. Along with booking my flight to Houston Hobby Airport do I also need to provide my own transportation from the airport to Galveston Island to board the ship or is there a special shuttle for that?


InquiryId :  7397  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-29 22:24:54  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 18:22:11

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-29 22:24:54

I am trying to cancel my membership -- Please cancel it -- Carol Elizabeth Trosper


InquiryId :  7401  InquiryType :  Genealogy  DateAndTime :  2007-05-30 04:25:03  Status :  Replied and Resolved
Replied By Michelle M at 2007-06-07 15:07:09

Please refer to your back office under Geneaology link. Thanks for your time in the matter. Michelle WorldVentures, LLC
Customer submitted at 2007-05-30 04:25:03

Need all the details on the genealogy tree for me. Thanks


InquiryId :  7402  InquiryType :  Flight  DateAndTime :  2007-05-30 05:11:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:46:55

Some airlines do offer child fares, but when you run a search child fare will not be displayed seperately but it will be total fare divided by number of passengers.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 05:11:44

I am still waiting for a reply on my e-mail. I would like to know why they charge full price seat for a one year old child and when you get tickets off of the enternet, how can you still use your mititary discount?


InquiryId :  7403  InquiryType :  New Reservation  DateAndTime :  2007-05-30 05:34:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:45:04

That is due to problem with US Airways webste, wait for some time and it would work fine.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 05:34:38

ATL to LGW Leaving 6/18/2007 Return 7/4/2007 2 people $653.20 flights all provide error codes and are unable to be booked If you are receiving this message for the second time, please call our 24-hour Reservations Desk at 1-800-428-4322. Reference Code: 21176989 (1.1.40000.100001) Occurred: 5/30/2007 5:12:28 AM


InquiryId :  7409  InquiryType :  Flight  DateAndTime :  2007-05-30 07:50:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:37:20

No, we do not search for Southwest flights.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 07:50:29

I thought SW airlines is included in the WV powersearch? I just did a search for Houston TX / Oklahoma OK and only received American, Contiential, United. Why is Southwest not included in the search, although if I check their site - I do find the flight available?


InquiryId :  7411  InquiryType :  Group Reservation  DateAndTime :  2007-05-30 08:17:05  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 13:55:32

Please fill out the group request form on your website and we can work it out for you. thanks
Customer submitted at 2007-05-30 08:17:05

I need some prices for a 7 night Alaskan Cruise on Princess Cruise lines departing June 8th, 2008. There will be at least 18 people, maybe more. Some of them are over 55. We would like to depart from Greenville, SC and fly to Seattle and depart from there.


InquiryId :  7412  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-30 08:28:29  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 20:19:19

Hi,
Please try another search. May I know what were your search criteria?

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-30 08:28:29

I wa trying to see the spas details on the left list and all comes as not available, why is this are there any trips ok


InquiryId :  7413  InquiryType :  Hotel  DateAndTime :  2007-05-30 09:02:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 14:48:30

Please submit a group reservation request and someone will get back to you.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 09:02:19

I need 12 rooms (doubles) for June 30, 2007 - July 7, 2007 located in Norfolk, VA


InquiryId :  7414  InquiryType :  Dreamtrips  DateAndTime :  2007-05-30 09:04:13  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 13:56:05

yes you can please email a.devoe@worldventures.com thanks again
Customer submitted at 2007-05-30 09:04:13

Is it possible to book a balcony on the Western Caribbean dream trip? You do not show that option.


InquiryId :  7422  InquiryType :  Group Reservation  DateAndTime :  2007-05-30 10:20:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 13:57:50

Please fill out a group request form on your website and we will get you set up but 1st you have to fill out he goup request form.
Customer submitted at 2007-05-30 10:20:27

Hey, I am looking to book a big trip for my little brother and his friends for their senior trip. They want to go on a cruise and I do not know the best way of going about booking them for a cheap cruise around the end of July.


InquiryId :  7427  InquiryType :  Dreamtrips  DateAndTime :  2007-05-30 11:57:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 13:59:46

must be paid in full. thanks
Customer submitted at 2007-05-30 11:57:30

I would like to know if I can make a deposit on a dreamtrip or if I have to pay for it all upfront?


InquiryId :  7430  InquiryType :  New Reservation  DateAndTime :  2007-05-30 12:25:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 13:50:14

you mean pick in SDF and drop off in ATL?

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 12:25:57

the car search doesn't seem to be pulling up any cars for SDF to ATL.


InquiryId :  7433  InquiryType :  Hotel  DateAndTime :  2007-05-30 12:34:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 13:49:20

it must be a data base error, please let me know the hotel which you are looking at and we will have this updated in our data base.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 12:34:03

Why is it that every time I choose a hotel it has a completely different hotel in a completetly different state pictured. No one wants to book a hotel room with the wrong information showing.


InquiryId :  7446  InquiryType :  New Reservation  DateAndTime :  2007-05-30 14:55:29  Status :  Replied and Resolved
Customer submitted at 2007-05-30 14:55:29

I found a flight I want to book but when I click on book direct nothing happens


InquiryId :  7447  InquiryType :  Flight  DateAndTime :  2007-05-30 14:56:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:20:05

Please make sure pop up blocker is disabled as you will be diverted to vendor page in a fresh browser.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 14:56:32

I found the flight i wanted and tried to click book but nothing happened


InquiryId :  7448  InquiryType :  Hotel  DateAndTime :  2007-05-30 14:56:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:12:52

You will have to do as research by yourself on this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 15:59:54

which hotels in puerto vallarta have kitchenette with stove and refridgerator.?
Customer submitted at 2007-05-30 15:59:52

which hotels in puerto vallarta have kitchenette with stove and refridgerator.?
Replied By risaf risaf at 2007-05-30 14:58:34

Please use the powersearch to get a quote on the above request.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 14:56:48

Looking for a hotel in Puerto Vallarta Aug 29. to Sept 4 that has a kitchenette with stove and refridgerator


InquiryId :  7449  InquiryType :  New Reservation  DateAndTime :  2007-05-30 15:06:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 14:53:17

When you click on the book direct button a new page will pop directing you to the vendor from where the quote was received.Please make sure you have po up blocker disabled.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 15:06:21

I can not book the flight, I click on book direct and it send me to a blank page or I have no option to book thru this website.


InquiryId :  7451  InquiryType :  Dot Com Site  DateAndTime :  2007-05-30 15:26:38  Status :  Replied and Resolved
Replied By Nick at 2007-05-30 14:59:42

Hi,
Go to My Profile under Main Menu and click on Replicated website Link. You can change the URL there.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-30 15:26:38

I WOULD LIKE TO CHANGE MY PAGE NAME TO "BLUESKYS.WORLDVENTURES.COM" HOW DO iI DO THAT


InquiryId :  7453  InquiryType :  Existing Reservation  DateAndTime :  2007-05-30 15:32:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 15:34:21

Please come to live chat to give the information

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 15:32:19

I need to give new credit card information and can not get a response from you. Please contact ASAP. Thanks


InquiryId :  7454  InquiryType :  Existing Reservation  DateAndTime :  2007-05-30 15:32:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 15:32:59

Please provide me Tracking ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 15:32:34

Alaska cannot pull up my itineray! flt #640 dep 5/31 10:10am


InquiryId :  7455  InquiryType :  Existing Reservation  DateAndTime :  2007-05-30 15:42:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 15:16:52

Please provide me Tracking ID or the passenger name on the request to update you with your inquiry

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 15:42:19

This is Nesby Glasgow, Rick Morris made reservations (charged his credi card) for me and my friends to fly in to vegas and play in a celebrity golf tournament. Alaska does not have res. for us. Nesby Glasgow, Alonzo Mitz, Chris Turner, Randall Morris & Mark Lee flt 640 dep 5/31 at 10:10am


InquiryId :  7460  InquiryType :  New Reservation  DateAndTime :  2007-05-30 16:38:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:32:13

Please come to live chat if you want immediate action, or if you could tell me what is the problem I can try to sought it out.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 16:38:25

Please call me as I have been trying for 4 days to get this reservations set up and am having problems with the website. Thank you,


InquiryId :  7466  InquiryType :  Existing Reservation  DateAndTime :  2007-05-30 16:57:23  Status :  Replied and Resolved
Replied By daniel at 2007-05-30 17:16:09

Your confirmation was emailed to you at ideaats@eartthlink.net. Your confirmation number with National is 434406149 .
Customer submitted at 2007-05-30 16:57:23

I haven't gotton any confermation for tomorrow yet. Please find it. GRP2VUG5Y208


InquiryId :  7470  InquiryType :  New Reservation  DateAndTime :  2007-05-30 17:31:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:25:24

If it is not showing any room option then it is a standard room.

Thank You
WorldVentures Team
Replied By daniel at 2007-05-30 17:24:12

It depends on the hotel. For certain hotels , we display the room types and various prices
Customer submitted at 2007-05-30 17:31:57

I am trying to book a trip, but the powersearch is not giving me any options for type of room / casita. Is there anyway to know what room type I am reserving or how to change it before I book it so I can see the options and price differences?


InquiryId :  7474  InquiryType :  Flight  DateAndTime :  2007-05-30 18:04:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:36:13

Please try our powersearch under flight tab to get quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 18:04:15

Going to afghanistan from california, can you help with a flight.


InquiryId :  7475  InquiryType :  Travel Commissions  DateAndTime :  2007-05-30 18:12:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 17:56:54

Please give me the tracking number of the reservation?

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 18:12:38

I booked a hotel on my site in Jan., but i have not received any commission from it.


InquiryId :  7477  InquiryType :  Travel Commissions  DateAndTime :  2007-05-30 18:36:15  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 20:11:27

Hi,
Please submit a manual booking on your .com site after logging in , including vendor name and the confirmation number, to add it to your present commission?

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-30 18:36:15

I accidentally booked my car at the general site instead of my site. Can I still get credit for it? The reservation information is GRP0E53HY9H2. Thanks! Tiffany Norte


InquiryId :  7479  InquiryType :  Existing Reservation  DateAndTime :  2007-05-30 18:36:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-30 18:14:30

You can this test by logging to the back office of your .biz site.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 18:36:38

Hi, I assume that I need to pass a test before I can earn commissions from booking hotels, etc. How do I take this test? Thanks, Dennis Reese


InquiryId :  7486  InquiryType :  Existing Reservation  DateAndTime :  2007-05-30 19:44:40  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 20:05:37

Hi,
You can login to MercedesRodriguez.worldventures.com or MercedesRodriguez.worldventures.biz with the following login details: User ID-\"886246\", password-\"mercedes\"

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-30 19:44:40

886246 cannot get on to website, need password emailed to mercedesmercy@A0L.COM


InquiryId :  7493  InquiryType :  Genealogy  DateAndTime :  2007-05-30 20:42:05  Status :  Replied and Resolved
Replied By Diana M at 2007-06-26 08:15:23

It is up to you how you build your line of lineage. We can\'t make business choices for you
Customer submitted at 2007-05-30 20:42:05

I have 3 more to add to my right line. I already have 1 on the right which is Judy. I would like to add in addition to Judy, Bob, Amy & Craig. Is it best, since I only need 2 more for my right, to add Craig under Amy and have her sponsor Craig or is it best to make it a straight line of 4?


InquiryId :  7495  InquiryType :  General Questions  DateAndTime :  2007-05-30 20:58:02  Status :  Replied and Resolved
Replied By Sunny at 2007-05-31 12:53:05

Hi
The \'Add new manual booking\' option is to be used when you book directly with the vendor and you want to keep a track of the booking.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 10:25:30

855806
Replied By Sunny at 2007-05-31 09:21:23

Hi
May I have your member id#.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 20:58:02

on my .com website login it has "add new manual booking". What is this used for and how do I utilize it? Do I have to be a BTA?


InquiryId :  7496  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-30 21:00:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 09:21:07

Please call 972-985-6841 and they will guide you with the process.

Thank You
WorldVentures Team
Customer submitted at 2007-05-30 21:00:23

How do I become a member of this site??


InquiryId :  7502  InquiryType :  Flight  DateAndTime :  2007-05-30 23:08:04  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 22:57:11

Hi,
Please try with the code \"DTW\" for Detroit.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-30 23:08:04

I want to travel to Detroit on June 7 and return to Las Vegas, Nevada June 10. I cannot find Detroit


InquiryId :  7503  InquiryType :  Existing Reservation  DateAndTime :  2007-05-30 23:08:28  Status :  Replied and Resolved
Replied By Geetha at 2007-05-30 23:19:41

Hi,
Please check the url yesucantravel.worldventures.com and we see the results being displayed, and also being redirected to the vendor site to book.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-30 23:08:28

I was not able to reply to the web page sent to me earlier by one of the world ventures reps, they were asking me for my user id. my initial request was that i needed assistance with my site (yesucantravel.com) I have not been able to book, or see details of selected cars, hotels, or flights. When i click on book, or click for more details, the page reads error and i can not visit the site, i have lost several car and hotel bookings and had to actually book thru budget or enterprise instead of world ventures, please assist me with this issue. my user id is " 854647 and my password is travelwell, my url name is yesucantravel.com. if you need to speak with me please call 310-266-8011, thank you tim phillips, also my world ventures travel agent card expires 5/07, how do i get a new one?


InquiryId :  7504  InquiryType :  Dreamtrips  DateAndTime :  2007-05-30 23:13:09  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-06 11:47:42

airfare is a mood point! The airlines have quit paying commisions on air so if we get a good deal on charter air we will offer a chartered air package but if we don\'t get a good deal on chartered air we don\'t. Now in regards to land only our prices rock and if you add air on your own you will still come out saving at least 250.00 per couple. Please fill out a inquiry slip and we will get back to you with some promotional info. thanks
Customer submitted at 2007-05-30 23:13:09

I AM REALLY INTERESTED IN SIGNING ON. I HAVE A FEW QUESTIONS, I NEED IMMEDIATE ANSWERS TO: 1. I NOTICE THE DREAM TRIPS DON'T INCLUDE AIRFARE IN THE PRICE, CORRECT? AND WHY NOT? 2. IF I WAS PLANNING A TRIP TO OAHU IN EARLY SEPT. W/ A FRIEND, JUST AIRFARE.. WOULD I GET A TRAVEL AGT DISCOUNT? AND HOW MUCH?- NOT STANDBY RIGHT? WOULD MY FRIEND AS WELL? 3. IS THE COMMISSION, RIGHT OFF THE BAT 10% ALL AROUND? FOR ANY BOOKINGS? THANKS FOR YOUR PROMPT RESPONSE! JENNY POWELL


InquiryId :  7507  InquiryType :  Existing Reservation  DateAndTime :  2007-05-31 00:26:17  Status :  Replied and Resolved
Replied By Geetha at 2007-05-31 00:56:56

Hi,
You will have to go to Client Services live chat from your back office and they will be able to assist you with this.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-31 00:26:17

I would like to cancel my membership


InquiryId :  7510  InquiryType :  Existing Reservation  DateAndTime :  2007-05-31 02:18:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 09:19:00

Please come to live chat and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 02:18:23

I want to speak w/ the rep. regarding charges on my visa card, which I cancel the reservation that I made.I called the hotel directly.


InquiryId :  7511  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-31 02:35:07  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 18:28:52

You can reach the billing dept. via phone at 972-985-6740 or live chat.
Customer submitted at 2007-05-31 02:35:07

I want to speak w/ the rep. about the charges made to my visa card.


InquiryId :  7513  InquiryType :  New Reservation  DateAndTime :  2007-05-31 05:28:35  Status :  Replied and Unresolved
Replied By Affie at 2007-06-11 01:48:41

I will forward the same to the concerned department, You may also email to mytravel@worldventures.com to our supervisor Heather Marsh along with your contact details they will get back to you ASAP.
Customer submitted at 2007-06-04 12:22:41

Where? I have asked for details a number of times and you have not provided any. Please in addition to answering my question, forward this entire line of inquiry to your supervisor as it is fairly important that I get my question answered one way or another. We are now almost a WEEK (!) into this inquiry and you have not resolved this. As one of WV's RFTs, I do not feel comfortable providing this kind of service to my clients. Please resolve this expediently. Thank you.
Replied By risaf risaf at 2007-06-01 14:36:10

You will see google map on the hotel search result page.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 20:55:22

where is the gooogle map >?
Replied By risaf risaf at 2007-05-31 15:44:30

You will not be able to narrow search by entering particular location, but you can look for the location using the google map on the same page.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 15:47:41

Please provide a DETAILED description of HOW TO SEARCH FOR A HOTEL in PROXIMITY to a given address. For example, I would like to know what hotels are located in the vicinity of the 6000 block of Edsall Road in Alexandria, Virginia. Does the Powersearch technology do this? and please explain how I should go about this kind of search IN DETAIL (that is, if I am going to explain this to a customer, how would I explain it?) Thank you.
Replied By risaf risaf at 2007-05-31 13:32:44

Ok, can you please re run a search by clicking on the hotel tab and then enter the search criteria.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 13:53:01

no
Replied By risaf risaf at 2007-05-31 11:17:21

Do you see the google map on the same page.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 11:41:36

Will you please give me more detail; I am asking for a step by step description... https://www.world-venture.com/show_hotel.html?reqid=20070531114019461.574 on this page, where is the information you are describing? Thank you :)
Replied By risaf risaf at 2007-05-31 09:17:55

You can run a search with the destination and scroll the location using the google search on the results page.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 05:28:35

Hello, is there a powersearch option for searching for hotels by proximity to a certain addresss?? many thanks, Tom


InquiryId :  7514  InquiryType :  Dreamtrips  DateAndTime :  2007-05-31 06:11:49  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-06 12:45:08

yes you can add insurance by call Travel Gaurd www.travelgaurd.com tell them you are with worldventures.com give them 45584453 buy your cruise 1st then insurance do all in the same day. thanks
Customer submitted at 2007-05-31 06:11:49

We would like to book the cruise in December but have had one of our family members ask if there is trip insurance available. Please advise. Thank you. Terry Irvin


InquiryId :  7522  InquiryType :  Flight  DateAndTime :  2007-05-31 08:23:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 09:13:48

Please run a search using the powersearch under the flight tab.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 08:23:22

I want to book a 1-way fare, can I do that here? Or multi-city flights...?


InquiryId :  7530  InquiryType :  Billing  DateAndTime :  2007-05-31 09:17:13  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 20:02:50

I am showing that this account was opened on 5-31-2006. You aquired the position on Feb. 23 via sale and transfer. We are not able to change that date to reflect your purchase. This date reflects the day that the position was inially opened.
Customer submitted at 2007-05-31 09:17:13

WONDER IF YOU COULD LET ME KNOW WHEN EXACT DATE IS I SIGNED UP. WAS IN MY BACK OFFICE TODAY AND NOTICED IT SAID 05/31/06 ON MY TABULAR GENEALOGY. I DIDN'T SIGN UP UNTIL JANUARY OR FEBUARY OF THIS YEAR. CONCERNED ONLY BECAUSE I DIDN'T WANT THE YEARLY FEE OF 49.99 TO COME OUT OF MY ACCOUNT TO DAY. JUST WANTED TO MAKE SURE IT WASN'T. PLEASE LET ME KNOW.


InquiryId :  7533  InquiryType :  Billing  DateAndTime :  2007-05-31 09:24:05  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 20:04:40

your Dream Trips membership was cancelled prior to the billing on June 3rd.
Customer submitted at 2007-05-31 09:24:05

I have been trying to get hold of some one about the cancellation that I fxx to you. I have requested cancellation of my Dream trip billing of $20.00 Dallors per month. I have not heard back from anyone to this date. I see NO way of cancelling it in my back office. If this continues into next Month, I am going to cancell all of it. Please get in touch with me soon. Thanks Jimmie.


InquiryId :  7537  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-31 10:21:08  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 20:12:50

I apologize for this error. We have erased his payment information so that this does not happen again. We have also issue a check to refund the monthly payment. this will be mailed no later than Friday.
Customer submitted at 2007-05-31 10:21:08

I just had a call from Juan Lozano(882360). He cancelled and received his money back in the form of a check. He was just charged his $39 monthly fee though. I am following up on this for him. We are still looking at getting them reactivated but until then...I need to make sure they aren't charged. I told them I would get back to them ASAP. Thanks for your timely response.


InquiryId :  7538  InquiryType :  General Questions  DateAndTime :  2007-05-31 10:36:56  Status :  Replied and Resolved
Replied By Sunny at 2007-05-31 12:40:28

Hi
we do search on expedia, so the prices should be identical. The reason for a slight increase in price is because of our service fee.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 10:36:56

I have been looking at booking a hotel for a short trip and find that the prices on Expedia are much cheaper than what I find on world ventures web site. Why? I have joined world ventures and it would seem to me that the hotel prices and deals would be at a lower rate.


InquiryId :  7544  InquiryType :  New Reservation  DateAndTime :  2007-05-31 11:44:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:21:20

Ok, we will check and if it is not listed we will have this include and you will be able to use this in some time.Thank you for updating.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 11:44:35

Hello, I am looking into airfares from Chicago O'hare (ORD) to Karlstad, Sweden (KSD). Unfortunately, Karlstad airport (KSD) does'nt exist or is missing on the World Ventures website. However, the Karlstad airport is listed on Expedia, and other travel sites. Will you add the link OR airport code to World Ventures? It sure would be helpful because I would like to shop using PowerSearch. Hopefully, this is just an oversight! Thank You, Kris


InquiryId :  7546  InquiryType :  Existing Reservation  DateAndTime :  2007-05-31 11:49:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 11:22:28

Can you please give me the url of your .com site

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 11:49:43

Everytime I try to log onto your website and plug in my trip info, I get a pop-up that says, "The Google map API key used on this web site was registeredd for a different web site. You can generate a new key for this web site by going to http://www.google.com/apis/maps." I did this and it's still popping up. Please advise. Thank you.


InquiryId :  7547  InquiryType :  Hotel  DateAndTime :  2007-05-31 12:28:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 12:21:27

If the selected room type is not available you will be informed of this and simultaneously we will help you check alternates and book it on your concern.It\'s general terms and policy changeable with a fee and the reservation will not be confirmed until you receive the confirmation email.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 12:28:02

(1) I notice that the Terms and Conditions said that I am not guaranteed bed type, number of beds or smoking preference. What happens if I reserve a non-smoking room with 2 queen beds and it is not available? Will I get stuck with whatever room is available, like 1 king bed? Is my reservation still processed and my credit card still charged? Or am I notified and given the opportunity to cancel my reservation if the room does not meet my requirements? (2) Also, most hotels allow up to 2 or 3 days before check-in to cancel or change the reservations. What is your cancellation policy? (3) Once I enter my credit card number and process my reservation, is my room guaranteed?


InquiryId :  7550  InquiryType :  New Reservation  DateAndTime :  2007-05-31 12:40:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 12:57:30

No, it does not include flight, you will have to do this separately.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 12:40:16

do your cruises include cost of flight?


InquiryId :  7552  InquiryType :  New Reservation  DateAndTime :  2007-05-31 12:42:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 12:54:50

Please use our powersearch under vacation tab to get a quote on package deals.

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 12:42:36

i need help booking for 3 adults and 4 children 2 rooms all inclusive plus air vacation package for Puerto Vallarta from LAX 7-12 to 7-19


InquiryId :  7555  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-05-31 13:01:06  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 18:33:19

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-31 13:01:06

i need to cancel my membership please


InquiryId :  7564  InquiryType :  New Reservation  DateAndTime :  2007-05-31 14:11:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-05-31 15:42:34

What is the problem you have submitting a flight search?

Thank You
WorldVentures Team
Customer submitted at 2007-05-31 14:11:31

Hi, This is the second time that I was trying to book on fligths and there is no way to do it.


InquiryId :  7574  InquiryType :  Billing  DateAndTime :  2007-05-31 16:07:05  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 18:35:22

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-05-31 16:07:05

Hello, I do not have my member ID or pass word available, but I would like to cancel my service. My CST# is 2080877-40. I am currently being charged $19.99/month, and I would like to cease all activity with this company. Thank you, Sarah Danley


InquiryId :  7575  InquiryType :  General Questions  DateAndTime :  2007-05-31 16:09:58  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-05 15:07:07

Hi Richard, I\'m sorry you feel that way. You should give it a try. Thanks. Worldventures Team
Customer submitted at 2007-05-31 16:09:58

Hi Jana, Thanks for the call last night. After reviewing your web site my comment is that it is very slow and hard to navigate. The prices are high. I'd much rather surf the bigger sites for their ease of use. I use a 6 month old computer with DSL and I know how to navigate. Thanks, but no thanks if this is what you get for a website and 30% split. Please save your postage on the mailer. Regrets, Rich, barnet VT.


InquiryId :  7581  InquiryType :  Billing  DateAndTime :  2007-05-31 16:33:07  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 18:37:00

you can reach the billing dept. at 972-985-6841 between the hours of 10-6 Central time.
Customer submitted at 2007-05-31 16:33:07

My name is Angela Leone. Member ID is 872140 password is angela. I have received an e mail stating I need to call in because my payment was declined. I have received a new debit card and need to pass this information along but cannot find a phone number to call. Also tried live chat and no one was there. Please give me a call at 936-275-8288 so that I can get this cleared up. Thanks!


InquiryId :  7583  InquiryType :  New Reservation  DateAndTime :  2007-05-31 17:16:43  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-01 13:59:13

Hi Keoki, On which website are you refering to? Are you loging in with your credentials or as a guest?
Customer submitted at 2007-05-31 17:16:43

I can't book cars on this web site. Why?


InquiryId :  7590  InquiryType :  Existing Reservation  DateAndTime :  2007-05-31 19:05:47  Status :  Replied and Resolved
Replied By Affie at 2007-06-13 17:56:50

Different hotel/vendor has different cancellation/changes policies, you may need to come to live chat with the Travel Department and they will be available to assist you further in this regard.
Customer submitted at 2007-06-12 18:20:56

So, how much is the charge? I was hoping to receive a response sooner so I could avoid more charges. Please advice asap. Thanks, maria
Replied By Nick at 2007-06-08 12:53:04

HI,
There will be penalty charges if you wish to cancel your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-05-31 19:05:47

I would like to know if I will be charged with a fee for canceling my existing reservation (tracking id GRP9XCH04203). Please advice before I take any action. Thank you, maria


InquiryId :  7591  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-05-31 19:30:21  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-01 13:17:32

I have communicated this problem to our developers and should be fixed by Monday. Thank you
Customer submitted at 2007-05-31 19:30:21

Subdomain-gpettravel ID-769655 PW- 12345 I spoke to a person by the name of Courtney in your support office. I explained the problem regarding our company logo. Is anyone addressing the problem? PROBLEM When go to our company travel site(gpet-travel.com)and click on "travel reservation" you will be linked to (gpettravel.worldventures.com). When you look in the upper left corner you will notice that the worldventures logo appears initially. THAT SHOULD NOT HAPPEN (our "GPET DIY" should appear). However, if you refresh the same page or use the same computer our company logo will appear. THIS SHOULD NOT HAPPEN. Please help resolve this issue!


InquiryId :  7592  InquiryType :  General Questions  DateAndTime :  2007-05-31 19:33:24  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-01 14:22:23

972-985-6841
Customer submitted at 2007-05-31 19:33:24

i need the phone number for customer service


InquiryId :  7599  InquiryType :  Billing  DateAndTime :  2007-05-31 21:07:05  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 20:23:20

You can go to your billing manager in your back office and correct this. If you need assistance you can reach us via phone at 972-985-6841 or live chat. Billing Dept.
Customer submitted at 2007-05-31 21:07:05

I need to update my credit card information (exp date)


InquiryId :  7605  InquiryType :  Existing Reservation  DateAndTime :  2007-05-31 22:37:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-05-31 22:43:11

Hi,
Please come to livechat and a booking agent will assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-05-31 22:37:32

trying to book this: exh0_992547 Courtyard by Marriott Foothill Ranch Irvine Spectrum (Standard King-Summer Breakfast Special) Foothill Ranch, CA Rating: 3.0 More deals for this hotel [ exh ] 138.04 KEEPS COMING UP WITH WRONG HOTEL LOCATION AND ADDRESSES WHEN I CLICK THE HOTEL!!!!


InquiryId :  7609  InquiryType :  General Questions  DateAndTime :  2007-06-01 00:39:23  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-05 16:07:48

no activity
Customer submitted at 2007-06-01 00:39:23

I was testing the flight booking system and am confused about why Southwest flights are not appearing to be the cheapest when I look up the same flights from their site. Are Southwest flights not included?


InquiryId :  7610  InquiryType :  New Reservation  DateAndTime :  2007-06-01 01:19:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-06 01:43:46

Hi,
Please come to livechat support and a booking agent will assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-01 01:19:27

Help...I trying to book a flight here is what I am looking for: Dates 6-21-'07 tp 6-26-'07 From: Dayton, Oh OR Columbus, OH To: Washington National or Baltimore, MD


InquiryId :  7611  InquiryType :  New Reservation  DateAndTime :  2007-06-01 01:19:28  Status :  Replied and Resolved
Customer submitted at 2007-06-01 01:19:28

Help...I trying to book a flight here is what I am looking for: Dates 6-21-\'07 tp 6-26-\'07 From: Dayton, Oh OR Columbus, OH To: Washington National or Baltimore, MD


InquiryId :  7614  InquiryType :  Billing  DateAndTime :  2007-06-01 06:32:28  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 20:26:25

this process is now available through the back office if he would like to complete this himself.
Customer submitted at 2007-06-01 06:32:28

hi, my personal Ted Fattoross, ID 839676, was told he could reactivate his position for 79.95 on 5-31, he faxed in the form, 5-31, and is waiting for reactivation, can you give us a time frame here? thx


InquiryId :  7619  InquiryType :  General Questions  DateAndTime :  2007-06-01 07:42:57  Status :  Replied and Resolved
Replied By Terri E at 2007-06-21 13:13:07

Go to: World.worldventures.com you can see a presentation and alot more about the company, and if you decide to join there you may as well. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-06-01 07:42:57

Is this person an authorized agent of yours? http://www.clintonbusinessgroup.org/world_ventures.html When I click on the jan.worldventures.biz link it sends me to a Global Travel Trends website (http://travelrite.travelstore.gttrends.com/index2g.html). This is confusing, as this company has the same name as yours WorldVentures LLC. I came across this site as I was researching your company to get more information. I would love to talk to someone about your company.


InquiryId :  7622  InquiryType :  General Questions  DateAndTime :  2007-06-01 08:13:39  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-05 08:45:00

Hi Philip, fax in a letter to us stating the reason for cancellation and include ID and signature. Thank you
Customer submitted at 2007-06-01 08:13:39

Please cancel my membership auto bank withdrawal 52111386. That account can no longer be drafted.


InquiryId :  7625  InquiryType :  New Reservation  DateAndTime :  2007-06-01 09:01:06  Status :  Replied and Resolved
Customer submitted at 2007-06-01 09:01:06

I am trying to search for a Mexico Cruise in August 2007. The search returns a reply of \"this cruise is no longer available\". Please help! Thanks!


InquiryId :  7627  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-01 09:33:35  Status :  Replied and Resolved
Replied By Sunny at 2007-06-04 14:29:53

Hi
The RTA card will be sent shortly. It takes upto 10 business days to receive the card.

Thank You
WorldVentures Team
Customer submitted at 2007-06-01 09:33:35

Jack Parker received an email today saying his order was generated (ID 850487). He had requested a renewed ID card -- is this what email is about? Also, when will he receive the new card?


InquiryId :  7628  InquiryType :  New Reservation  DateAndTime :  2007-06-01 09:46:06  Status :  Replied and Resolved
Customer submitted at 2007-06-01 09:46:06

Never mind, I figured it out. :) Thanks for your patience!


InquiryId :  7634  InquiryType :  New Reservation  DateAndTime :  2007-06-01 10:47:06  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 20:22:05

We search for the lowest fare available at the moment, and the display the same on the website as what our vendors are offering at the moment. You need to select the best one which suits you and submit the booking request. You may try www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-06-01 10:47:06

I am trying to price out a vacation to the Beaches Negril resort in January (1/12-19, two adults, two kids ages 1&2 with r/t air from BWI). The website is quoting 1762 (per person)which seems low. I want to confirm this includes the resort and airfare, and can I select a different room category (there are multiple room options, ie mountain view vs ocean view, regular room vs a jr suite)? If so how do I go about this?


InquiryId :  7639  InquiryType :  Group Reservation  DateAndTime :  2007-06-01 11:40:43  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 11:29:40

You have to fill out a group request form on your webstie for us to be able to get you prices. thanks
Customer submitted at 2007-06-01 11:40:43

I AM REQUESTING GROUP PRICE INFORMATION FOR VENICE, ITALY JUNE 25 2007-jULY 31 2007. FOR APPROX 55 PEOPLE.


InquiryId :  7640  InquiryType :  Flight  DateAndTime :  2007-06-01 11:41:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-01 14:53:46

Please run a powersearch under flight tab to get quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-06-01 11:41:39

only need a one way to tampa from abe airport leaving june 29th eve


InquiryId :  7642  InquiryType :  Flight  DateAndTime :  2007-06-01 11:52:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-01 14:55:02

That is the maximum destination possible in one single reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-06-01 11:52:20

I need a fifth leg for a multiple city booking and the multi-city form only allows for 4. How can i add a 5th flight? Rozanne Hird/David LeClaire


InquiryId :  7650  InquiryType :  Existing Reservation  DateAndTime :  2007-06-01 13:27:40  Status :  Replied and Resolved
Replied By Geetha at 2007-06-01 23:13:22

Hi,
Where exactly are you getting the error message?

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-01 13:27:40

Consistent error message: Error creating the XMLHttpRequest object.


InquiryId :  7652  InquiryType :  General Questions  DateAndTime :  2007-06-01 13:54:56  Status :  Replied and Resolved
Replied By Sunny at 2007-06-04 10:28:51

Hi
You need to log into your .biz site and under the main menu select billing manager. Then select the recurring order and update the payment by clicking on the payment button.

Thank You
WorldVentures Team
Customer submitted at 2007-06-01 13:54:56

I would like to know how i can change the credit card that I used for the monthly payment. The one that I had is cancelled and so I want to change it to pay for the monthly payment


InquiryId :  7655  InquiryType :  Billing  DateAndTime :  2007-06-01 14:05:06  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 20:45:06

you will need to go to your back office under \"billing manager\" and make this change. If you need assistance with this process please contact us via chat or phone.
Customer submitted at 2007-06-01 14:05:06

I want to use a different card for my monthly payment. Please advise


InquiryId :  7658  InquiryType :  Billing  DateAndTime :  2007-06-01 14:21:31  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 20:50:57

We only have one position in your name. If you wish to change that information, you will need to fax the business entity form in the back office under support tools to the ATTN: Michelle at 972-985-6842.
Customer submitted at 2007-06-01 14:21:31

I received two dream trip membership cards in the mail. Was I charged twice? Also I wanted to change my social security number to my FEIN number for my business entity. How do I do this?


InquiryId :  7660  InquiryType :  Hotel  DateAndTime :  2007-06-01 14:42:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-01 21:56:18

Hi,
Please come to livechat support and a booking agent will assist you with the details about the hotel facilities.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-01 14:42:43

I would like to Book at the Hyatt resort and spa in Maui. Does the rate include breakfast?


InquiryId :  7661  InquiryType :  New Reservation  DateAndTime :  2007-06-01 15:08:48  Status :  In Progress
Replied By Grant Merz at 2007-06-05 11:30:28

You would have to go to www.rockymoutainier.com thanks
Customer submitted at 2007-06-01 15:08:48

I am interested in finding out about Rocky Mountaineer Vacation packages (train trips in the Rockies). Do you have information on these trips?


InquiryId :  7665  InquiryType :  New Reservation  DateAndTime :  2007-06-01 17:51:05  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 20:26:34

All air only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. If you are getting same problem you may call the respective airlines directly and they will be able to assist you further.
Customer submitted at 2007-06-01 17:51:05

phx to lax june 4 713am returning june 4 415pm on us airways- get the flights on power search but when i choose "book direct" it doesn't get to the site??


InquiryId :  7670  InquiryType :  Travel Commissions  DateAndTime :  2007-06-01 19:00:00  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-07 12:22:25

Dear DeNay, This is an exciting time to join due to our growing success! To answer your question travel commissions work as follows: When one of your customers books travel through your .com site they will receive a WorldVentures booking id-from this you can track your business. To view your bookings login to your .com site and click the link on the left \"See bookings from your site\" all bookings made on your site will then appear. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. This is commission is only paid on the base amount. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commission we receive we split evenly with you the rep, you receive 50%. This is by far the most competitive compensation plan any company has ever dreamt of offering. I hope this has been helpful to you and feel free to write back with any further questions. Have a great week DeNay. Sincerely, Client Services
Customer submitted at 2007-06-01 19:00:00

How are travel commissions issued to WV members.


InquiryId :  7681  InquiryType :  Existing Reservation  DateAndTime :  2007-06-01 21:56:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-01 21:54:30

Hi,
Please click on the livechat link to come to livechat support . A booking agent will assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-01 21:56:11

travel department live chat regarding my tracking #GRPZFX6I5120


InquiryId :  7683  InquiryType :  New Reservation  DateAndTime :  2007-06-01 22:30:58  Status :  Replied and Resolved
Replied By Sunny at 2007-06-04 09:47:57

Hi
For flights, we no longer do bookings because flights dont have commissions and booking fees are too small to cover the cost. Powersearch for flights is a convenience tool to help you find the best fare.

Thank You
WorldVentures Team
Customer submitted at 2007-06-01 22:30:58

Good Evening: I am striving to assist a customer who is attempting to book a flight on my website. He has been redirected to the nw website and we need to know if he makes the reservation on their site will I get credit for it? How do we make the booking on the powerseach site?


InquiryId :  7691  InquiryType :  General Questions  DateAndTime :  2007-06-02 06:09:42  Status :  Replied and Resolved
Customer submitted at 2007-06-03 13:18:07

June 3, 2007 At the present time I am unable to log into my website which is: jmo.worldventures.com About 90 percent of the time I am unable to get to this site. Search results indicate \"no results found\". This will prevent me from earning income and studying for the RTA test. Please advise how to get into my site consistently for me and for the sake of my prospective customers. Thank you. Jan O\'Malley Email: unthecitron@yahoo.com
Replied By Sunny at 2007-06-02 11:56:58

hi
You need to login to the .biz site and the RTA tutorial is under the 'Travel planning' Section on the menu.

Thank You
WorldVentures Team
Customer submitted at 2007-06-02 06:09:42

I am trying to study for the RTA exam. When I get to my website, where do I go to find the material to study for the RTA exam. Where do I go on my website to take the exam? Please respond. Thank you. Jan


InquiryId :  7693  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-06-02 06:17:54  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-11 10:25:43

I can do that for you, can I have your ID number, please.
Customer submitted at 2007-06-02 06:17:54

I must cancel my monthly magazine order


InquiryId :  7702  InquiryType :  Commissions  DateAndTime :  2007-06-02 09:38:03  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 20:31:20

Please go to live chat with Client Services from your back office and they will be able to assist you.
Customer submitted at 2007-06-02 09:38:03

Shouldn't airline flights that were booked through my web site show up as reservations made through my web site. I made airline reservations for three people - myself, my grandson, and my sister, this past week for flights in July and the reservation doesn't show up. I realize I'm probably not eligible for a commission for it but thought it probably still show.


InquiryId :  7706  InquiryType :  Existing Reservation  DateAndTime :  2007-06-02 10:39:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-03 20:32:40

Hi,
Can you please provide the tracking number of your reservation.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-02 10:39:39

I tried to book this, but was told on live chat, was no longeer available. Why sent to me?


InquiryId :  7707  InquiryType :  New Reservation  DateAndTime :  2007-06-02 11:16:47  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 20:51:13

Go to Internet Explorer --> Tools --> Internet Options a window will pop up then clear all the cookies, history and close all the current window. Give a search on a new window if the same results are showing up let us know. I will forward the same query to the concerned department.
Customer submitted at 2007-06-02 11:16:47

I just tried to search for tickets from Orlando (MCO) to Edmonton (YEG) on August 18-Aug 26. The Power search gave me results for fares from LAX to Los Vegas. I am new at this program. What am I doing wrong?


InquiryId :  7709  InquiryType :  General Questions  DateAndTime :  2007-06-02 12:15:40  Status :  Replied and Resolved
Replied By Sunny at 2007-06-02 11:52:24

Hi
Please recheck the .biz site : http://jims-compareandsavetravel.worldventures.biz/start_index.aspx. The member id# is appearing and the site is working perfect.

Thank You
WorldVentures Team
Customer submitted at 2007-06-02 12:15:40

My ID #er 881371 does not show on my .biz site. For some reason I can not access all that is available on my in my back office. Your help on this matter will be appreciated. James E Holly


InquiryId :  7710  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-06-02 13:20:21  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 21:06:19

This account has been inactive and not charged since February of this year. Our cancellation policy is as follows. 12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-06-02 13:20:21

I want to cancel my subscription immediately. I called the office and they wont do it by phone this is totally unacceptable.


InquiryId :  7714  InquiryType :  Existing Reservation  DateAndTime :  2007-06-02 14:12:31  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 11:49:19

we will take care of it thanks........
Customer submitted at 2007-06-02 14:12:31

Hello, my name is Perry Hor, my ID # is 883220. I have recently booked the Las Vegas Dreamtrip. I would like to change the name of my guest from Fung Hor to Siu Kok Chuen. Sorry for the inconvenience. Thank You & have a very nice day.


InquiryId :  7717  InquiryType :  Hotel  DateAndTime :  2007-06-02 14:58:11  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 20:56:07

We search for the lower fares available at the moment and display the same on the website. Looks like your prefered hotel rooms are sold out. You may select other hotels which suits and submit the booking request.
Customer submitted at 2007-06-02 14:58:11

I would like to get a room here for the night of June 6. It did not come up on the power search...what do I need to do? Portland Marriott City Center 520 Southwest Broadway Portland, Oregon 97205 USA Phone: 1-503-226-6300


InquiryId :  7718  InquiryType :  General Questions  DateAndTime :  2007-06-02 15:05:26  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-05 14:40:49

If you have questions or need help meeting any of these requirements please contact your network administrator or contact us 1-800-491-4372 support@lightspeedvt.com Computer & Monitor Requirements 1. Operating System: Microsoft Windows 2. Monitor Color Depth: 32 bit 3. Monitor Resolution: 800x600 (at least) Web Browser & Plugin Requirements 1.Internet Explorer 6.0 or higher 2.Cookies enabled 3.JavaScript enabled 4.Flash 8 Plugin
Replied By Ric Q at 2007-06-05 14:40:44


Customer submitted at 2007-06-02 15:05:26

We are attempting to learn via training site. We keep getting a "lost connection" it rebuffers and then starts training again and then "lost connection" and then rebuffers again over and over but each time the video gets a little further. Help?


InquiryId :  7726  InquiryType :  Earned Vacations  DateAndTime :  2007-06-02 17:16:25  Status :  Replied and Unresolved
Replied By Affie at 2007-06-07 21:04:54

Please enter the correct dates/destination correctly to get the search results. And all air only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is comming. Or you can try contacting the respective airlines directly.
Customer submitted at 2007-06-02 17:16:25

i am trying to get tickets to la paz bolivia south america and I can not get the results. could you tell why?


InquiryId :  7727  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-02 17:20:31  Status :  Replied and Resolved
Replied By Sunny at 2007-06-04 09:36:54

Hi
There is no option for specifying non-stop/direct. You need to select the non-stop flights from the search result.

Thank You
WorldVentures Team
Customer submitted at 2007-06-02 17:20:31

Is there an option to select so i can see if the flights listed are non-stop/ direct ?


InquiryId :  7730  InquiryType :  New Reservation  DateAndTime :  2007-06-02 18:15:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-06 00:52:01

Hi,
Please enable javascript and delete cookies and try again as we are getting the results properly .

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-02 18:15:41

I tried to book a flight from Reno to Edmonton, Alberta, Canada. When the screen showing rates and flights availble popped up, it indicated flights from Reno to Las Vegas. Earlier today I tried the same flight and received information from Los Angeles to Las Vegas. Any suggestions on how to circumvent this? Email: jshore@tampabay.rr.com - thank you. janetshore member no. 886586


InquiryId :  7731  InquiryType :  Cancellations/Refunds  DateAndTime :  2007-06-02 19:50:41  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 21:10:59

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-06-02 19:50:41

I WOULD LIKE TO CANCEL MY MEMBERSHIP. THANK YOU JACK BRADY


InquiryId :  7735  InquiryType :  Dreamtrips  DateAndTime :  2007-06-02 22:23:20  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 11:51:26

Double occupancy means that you must have two people in a room and the rate is the advertised price x 2. thanks
Customer submitted at 2007-06-02 22:23:20

what does double occupancy mean exactly?


InquiryId :  7742  InquiryType :  Commissions  DateAndTime :  2007-06-03 03:42:46  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-11 06:51:46

Dear Nessa, The booking fees system is currently being worked on. Once completed commissions will be paid to the field from the booking fees. When one of your customers books travel through your .com site they will receive a WorldVentures booking id-from this you can track your business. To view your bookings login to your .com site and click the link on the left \"See bookings from your site\" all bookings made on your site will then appear. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. This is commission is only paid on the base amount. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commission we receive we split evenly with you the rep, you receive 50%. This is by far the most competitive compensation plan any company has ever dreamt of offering. I hope this has been helpful to you and feel free to write back with any further questions. Have a great week Nessa. Sincerely, Client Services
Customer submitted at 2007-06-08 02:37:24

Aloha, So let me just clarify something here. I know it's only airfare, but where does the $10.00 fee or even $5.00 go. Who does it benefit, I just dont understand how we make commissions booked from our website. so 10.00 fee we should get 2.00 and 5.00 we get 1.00 is that right?? even if its airfare only?? please respond
Replied By Meredith S at 2007-06-07 12:28:29

Dear Nessa, I have looked into both of your bookings: GRP2078EKE82 Air 6/2/2007 GRP8Q8IM007R Air 5/23/2007 Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. Sincerly, Client Services
Customer submitted at 2007-06-03 03:42:46

Aloha i emailed over 1 month ago about my commissions for air reservations that were booked on my website..What i got back from customer service was that it was under investigation. So roughly how long will it take for customer service to investigate?? It would be nice to see all bookings/travels booked from my website to be posted. Dear Tafa, Thank you for using WorldVentures! Here is the confirmation for your WorldVentures booking id # GRP2078EKE82. Please take a print out of this email with you during your trip. Have a nice trip! Sam Travel Department Thank you for using WorldVentures for all your travel needs. For all requests that include air, please check in with the airline 24 hours before departure. WorldVentures tracking ID : GRP2078EKE82 OTHER BOOKING: Dear Faumui, Thank you for using WorldVentures! Here is the confirmation for your WorldVentures booking id # GRP8Q8IM007R. Please take a print out of this email with you during your trip. Have a nice trip! Sam Travel Department Thank you for using WorldVentures for all your travel needs. For all requests that include air, please check in with the airline 24 hours before departure. WorldVentures tracking ID : GRP8Q8IM007R CUSTOMER SERVICE...PLEASE FIX..THE LAST TIME WE SPOKE FOR SOME REASON THESE BOOKINGS WAS NOT LINKED TO MY WEBSITE??? HOW IS THAT WHEN I ACTUALLY MADE THE RESERVATIONS WITH PASSENGERS TOGETHER.... mAHALO, GET BACK PLEASE ASAP.


InquiryId :  7746  InquiryType :  Commissions  DateAndTime :  2007-06-03 07:19:11  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 21:19:37

your id number is 769304(username) and password is keint505
Customer submitted at 2007-06-03 07:19:11

I want to take a 2nd look at the biz., but lost my users name and pass word. Thank you, Peterson B. Yazzie


InquiryId :  7751  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-03 08:56:44  Status :  Replied and Resolved
Replied By Sunny at 2007-06-04 09:01:17

Hi
In order to reissue a renew RTA card it cost $10. Please fax in a Payment Authorization form to 972-985-6842.

Thank You
WorldVentures Team
Customer submitted at 2007-06-03 08:56:44

I need to know how to renew my RTA card. It expired 03/07 and I need to renew it but don't know what I need to do. I sent an email and the reply I received was to initiate a chat, which I did - but the screen said no one was available for assistance and it directed me to this inquiry site. Please advise as to what I need to do asap as I am needing my card for travel purposes. Thank you, Mary N. Mathes yellowrose092000@yahoo.com


InquiryId :  7753  InquiryType :  Billing  DateAndTime :  2007-06-03 11:17:51  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 21:49:50

Please go to your back office under billing manager and click on the recurring order and then click on payment under the \"edit\" column. you will then change your information and click on \"next\" to save.
Customer submitted at 2007-06-03 11:17:51

I need to give you another credit card for my monthly payment


InquiryId :  7757  InquiryType :  Dreamtrips  DateAndTime :  2007-06-03 12:51:33  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-07 13:34:30

You really need to go to www.world.worldventures.com and take a look in our cruise section.
Customer submitted at 2007-06-03 12:51:33

We're seeking a cruise out of Galveston, TX. Which cruiselines depart from there and what are their destinations? We are planning a week trip for no more than $2000 total....what do you suggest?leaving between mid August till November....Price and islands in the Mexican coast and stops are important...........which shiplines and what are the options to where they go??


InquiryId :  7758  InquiryType :  New Reservation  DateAndTime :  2007-06-03 12:54:07  Status :  Replied and Resolved
Replied By Sunny at 2007-06-04 08:57:47

Hi
For flights, we no longer do bookings because flights dont have commissions and booking fees are too small to cover the cost. Powersearch for flights is a convenience tool to help you find the best fare. If you get an error when trying to book direct, let us know what the airline is and we can help you locate the website that offers that fare.

Thank You
WorldVentures Team
Customer submitted at 2007-06-03 12:54:07

My dot.com site #878388 is only offering "book direct" on all of the flights that show up. I cannot book through World Ventures. Not good for business. What to do?!


InquiryId :  7773  InquiryType :  Dreamtrips  DateAndTime :  2007-06-03 17:28:56  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-07 13:35:16

You are going to need to contact Customer Support 972-985-6841
Customer submitted at 2007-06-03 17:28:56

on my website, my photo has still not been uploaded. i gave emailed it to wv twice since april. can you please tell me where my photo is? thanks!


InquiryId :  7776  InquiryType :  Billing  DateAndTime :  2007-06-03 18:26:27  Status :  Replied and Resolved
Replied By Karen O at 2007-06-04 21:55:40

12.4 - Voluntary Cancellation A participant in this network marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address. The written notice must include the Representative’s signature, printed name, address, and Representative I.D. Number. If a Representative is enrolled in either the DreamTrips Membership or RTA Tutorial programs, the Representative’s participation in such programs shall continue in force unless the Representative also specifically requests that his or her customer agreement(s) also be canceled. You may fax this to 972-985-6740 or mail to WorldVentures 4975 Preston Park Blvd. West Tower, Ste.550 Plano, Tx. 75093 Have a wonderful day, Karen Billing Dept.
Customer submitted at 2007-06-03 18:26:27

I'm interested in canceling my Membership and my Business side of World Ventures. Unfortunately, I don't remember my Username and Password. Also, I never got a formal billing statement since my Upline went online and signed me up using my SSN and credit card information. Please let me know when my Membership and Business portions of WV are canceled. ROY SAKAMOTO 2581 VILLAMONTE CT CAMARILLO, CA 93010 E-MAIL: Roy.Sakamoto@navy.mil W: (805) 989-0665 C: (805) 889-4664


InquiryId :  7777  InquiryType :  Magazines  DateAndTime :  2007-06-03 18:56:38  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-04 09:33:26

Your order has successfully generated. Your recurring order ships out every 30th of the month.
Customer submitted at 2007-06-03 18:56:38

I have signed-up for the $10,000 guarantee. My first shipment was shipped on April 30th. There has not been another shipment posted. It was listed on my billing manager but is not anymore. What is the status of my next shipment?


InquiryId :  7783  InquiryType :  Dot Com Site  DateAndTime :  2007-06-03 20:33:47  Status :  Replied and Resolved
Replied By Sunny at 2007-06-04 07:26:21

Hi
Please provide your member id# to assist you with the query.

Thank You
WorldVentures Team
Customer submitted at 2007-06-03 20:33:47

i cannot get into my back office and the email that is should be associated with my account is not recognized in the system. What can I do now?


InquiryId :  7784  InquiryType :  New Reservation  DateAndTime :  2007-06-03 20:52:52  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 21:14:51

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking.
Customer submitted at 2007-06-03 20:52:52

Keeps trying to book flight with cheaptickets.com and not give credit to Conquest.worldventures .com


InquiryId :  7786  InquiryType :  General Questions  DateAndTime :  2007-06-03 21:27:38  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-06 09:13:06

The image must be in JPEG format and should be 200 pixels wide by 200 pixels high. The image should be created at 72 DPI resolution. Thank You.
Customer submitted at 2007-06-05 23:52:39

my id # 878986, thank you
Replied By Ric Q at 2007-06-05 13:40:43

Can I please have your ID number?
Customer submitted at 2007-06-03 21:27:38

i am trying to upload a personal picture,onto my profile and it keeps saying that the format is not supported, and will not upload, is there something i am missing, or is the picture suppsoed to be somwthing other than jpg. thanks, jp travelngo.worldventures.com


InquiryId :  7787  InquiryType :  Flight  DateAndTime :  2007-06-03 21:35:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-06 16:34:41

Please ensure that pop up blocker is disabled.

Thank You
WorldVentures Team
Customer submitted at 2007-06-03 21:35:45

My javascript and cookies are enabled and when I click on book direct it doesn't redirect me to the vendors website. How can this problem be resolved?


InquiryId :  7798  InquiryType :  Commissions  DateAndTime :  2007-06-04 05:29:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-05 01:06:53

Hi,
Please come to livechat support and a booking agent will assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-04 05:29:54

Can you quote round trip from Pittsburgh PA to Helena MT (or are you just limited to those listed?)


InquiryId :  7805  InquiryType :  Travel Commissions  DateAndTime :  2007-06-04 08:34:31  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-11 07:14:29

Dear Lloyd Milnar, I have researched your bookings. You do have only one booking: 82840PPWV Air 4/09/2007 Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. If you have the WorldVentures booking id for any other bookings please submit those and I will be happy to investigate further I hope this has been helpful to you and feel free to write back with any further questions. Have a great week Lloyd. Sincerely, Client Services
Customer submitted at 2007-06-04 08:34:31

There have been many bookings on my site, but only one shows in my report.. Explain, please Lloyd Milnar 876832


InquiryId :  7812  InquiryType :  General Questions  DateAndTime :  2007-06-04 09:38:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-06 16:31:56

Please come to live chat and our cruise cpecialist will help you in this regards or you can also email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-06-04 09:38:01

I am in the process of putting a group of 5 to 8 cabins together for a cruise. What additional discounts do you offer for groups? The departure date is the 5-8-08 cruise on the ms Zuiderdam. Thanks, Kirk Harr


InquiryId :  7814  InquiryType :  Hotel  DateAndTime :  2007-06-04 09:51:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-06 16:30:01

I cannot see any vendor offering that hotel, let me cross check this and we will include it if anyof our vendor is offering the same.

Thank You
WorldVentures Team
Customer submitted at 2007-06-04 09:51:41

A customer tried to get information on the Hotel Harrington, Washington, DC for a September trip and it is not listed at WV. There were 622 choices! Larry Rand larryrand@cox.net


InquiryId :  7824  InquiryType :  Travel Commissions  DateAndTime :  2007-06-04 11:39:45  Status :  Replied and Resolved
Replied By Terri E at 2007-06-21 15:15:39

Jim you need to log into you Dot.com site log in and go to (view your manuel bookings) to see you bookings. If you have any other concerns please let me know. Thanks
Customer submitted at 2007-06-04 11:39:45

i do not see the hotel bookings that i have made.


InquiryId :  7826  InquiryType :  Travel Commissions  DateAndTime :  2007-06-04 11:54:21  Status :  In Progress
Customer submitted at 2007-06-04 11:54:21

My name is Jacqueline Fewkes I signed up last we on Thursday, May 31st and have yet to receive anything at jackie.fewkes@cbre.com can someone please contact me and let me know where my set up information is and if it has been completed? I am anxious to set myself up and get business cards made. Thank you! 909-418-2163 work 951-956-3013 cell 951-924-3671 home


InquiryId :  7836  InquiryType :  New Reservation  DateAndTime :  2007-06-04 13:24:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-04 21:37:47

Hi,
Please come to livechat support and a booking agent will assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-04 13:24:37

trying to find a hotel on the island of Martha's Vineyard (Mass). Flight is into HYA airport but the client will have to drive in a rental to Martha's Vineyard to hotel. But that's where they would like to be. For Aug 31st to Sept 4th. thanks


InquiryId :  7855  InquiryType :  New Reservation  DateAndTime :  2007-06-04 16:12:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-04 20:43:22

Hi,
You can submit in group travel. It will be displayed on the top of the home page.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-04 16:12:00

Is there a way to book more than 3 children? I need to book 5.


InquiryId :  7856  InquiryType :  Dreamtrips  DateAndTime :  2007-06-04 16:18:15  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-05 11:16:12

no we are about 80% full at this time. thanks
Customer submitted at 2007-06-04 16:18:15

I just wanted to clarify that we MUST HAVE ALREADY RECEIVED our passports to book the dream trip cruise. I didn't know if Shiraz fully understood what I was asking. My mom needs to get hers and some of the other parties that want to go HAVE YET TO GET THEIR PASSPORTS. Please confirm the requirement for us ASAP so we can get the dream trip booked. Also, our site has been showing 52% available on the 12/2 - 12/8 Western Caribb cruise for over a week now. Can you confirm that this availability is still current?


InquiryId :  7858  InquiryType :  General Questions  DateAndTime :  2007-06-04 16:54:09  Status :  Replied and Resolved
Replied By Sunny at 2007-06-05 10:27:22

Hi
Your RTA card was sent on 1st June. It takes around 10 business days to receive the card.

Thank You
WorldVentures Team
Customer submitted at 2007-06-04 16:54:09

I became a member back on May 18, 2007. I then received an email stating that I get my ID card in 7 to 10 business days. I've yet to receive my card. Please advise.


InquiryId :  7871  InquiryType :  New Reservation  DateAndTime :  2007-06-04 19:01:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-05 08:31:12

Please ensure that pop blocker is disabled because when you are re directed to the vendor page you it will open in a fresh browser.

Thank You
WorldVentures Team
Customer submitted at 2007-06-04 19:01:03

i am trying to book a flight though yuor website and it is not redircting me to the page to continue. pleas call asap to book in next few minutes!


InquiryId :  7873  InquiryType :  General Questions  DateAndTime :  2007-06-04 19:20:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-05 08:28:52

Can you give me the tracking number on the reservation?

Thank You
WorldVentures Team
Customer submitted at 2007-06-04 19:20:15

BECKY LAY BOOKED A TRIP INCLUDING HOTEL ON MY WEB SITE. IT WAS FOR THE END OF FEBRUARY & BEGINNING OF MARCH. THE HOTEL WASN'T VERY NICE AND SHE LEFT THREE DAYS EARLY. WHEN SHE CHECKED OUT SHE ASKED TO HAVE THOSE DAYS CREDITED TO HER CREDIT CARD AND THEY TOLD HER SHE WOULD HAVE TO THROUGH THE AGENT THAT BOOKED HER ROOM. IS THERE ANYTHING YOU CAN DO ABOUT IT??


InquiryId :  7879  InquiryType :  Dot Com Site  DateAndTime :  2007-06-04 20:09:08  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-07 11:49:00

You should be able to view the information.
Customer submitted at 2007-06-06 14:33:41

Once I choose the trip, will it give me flight details also??
Replied By Ric Q at 2007-06-05 13:33:04

Once your paymetn has cleared the url will be http://andre-lewis.worldventures.com/. Once youve been set up login to your back office, and click on Dreamtrips link, and view the chosen DreamTrip.
Customer submitted at 2007-06-05 13:47:03

My ID No. is 886868. I also wanted to know if the air fare is included in the Dreamtrips Packages?
Replied By Ric Q at 2007-06-05 07:47:38

Could I have your ID number, please?
Customer submitted at 2007-06-04 20:09:08

I recently became an RTA. The Dot Come Site i chose Alewis.worldventures.com, appears to be taken by an Aaron Lewis. I would like to switch my site to Andre-Lewis.worldventure.com.


InquiryId :  7882  InquiryType :  General Questions  DateAndTime :  2007-06-04 20:51:27  Status :  Replied and Resolved
Replied By Sunny at 2007-06-05 09:30:45

Hi
May I have your member id#.

Thank You
WorldVentures Team
Customer submitted at 2007-06-04 20:51:27

I was trying to reactivate my account and asked for my id# and it seems my url has been assigned to someone called Bilha Diaz - it is www.skytravel.worldventures.biz Perhaps you can tell me what to do. My social is 556 55 7879 Thanks


InquiryId :  7883  InquiryType :  General Questions  DateAndTime :  2007-06-04 20:54:06  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-05 10:43:24

I will look into it, could I please have the ID numbers for each reservation?
Customer submitted at 2007-06-04 20:54:06

I keep sending queries about this but I'm growing concerned. I made 4 airline reservations through my WorldVentures website and they are NOT showing up in my back office. Would you please confirm that these reservations will be confirmed in my back office? I have WorldVenture ID numbers for each reservations (nowhere does it say 'tracking'). Please help.


InquiryId :  7890  InquiryType :  General Questions  DateAndTime :  2007-06-04 22:39:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-05 09:36:02

No, you will have to purchase that seperately.

Thank You
WorldVentures Team
Customer submitted at 2007-06-04 22:39:15

Do the Dreamtrips packages include flight?


InquiryId :  7897  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-05 02:05:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-05 09:58:47

The search results seems to be working fine, what are the dates you were trying to search?

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 02:05:39

Im just getting the feel for how the powersearch works. Example, i was just browsing to see the costs for 8 adults and 0 childs to fly to las vegas from honolulu but I do not understand how "Package + Car (price person) and Hotel only + Air Only + Car Only (per person) work. The Costs in Parenthesis are of total persons cost or individual cost for each? Is it very simple to understand how the powersearch works for both customers and also for members?


InquiryId :  7898  InquiryType :  Flight  DateAndTime :  2007-06-05 02:09:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-05 08:14:49

We do not search for Southwest flights.

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 02:09:20

This search engine is proving to be unreliable, unfortunately. I tried to search flights into Boise out of Oakland. It completely omitted the Southwest flights. This is concerning! I am an RTA. Na'il Benjamin


InquiryId :  7903  InquiryType :  Hotel  DateAndTime :  2007-06-05 08:39:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-05 08:53:52

Ok, reservation could not be processed as there was a fare increase and we have cancelled as per your request.

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 09:02:01

GRPJL9D422F0
Replied By risaf risaf at 2007-06-05 08:21:31

Please provide me the tracking number or the passenger name on the reservation to update you the status.

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 08:39:30

Please cancel the referenced reservation


InquiryId :  7905  InquiryType :  Travel Commissions  DateAndTime :  2007-06-05 08:43:10  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-11 11:47:57

Dear Marjorie Clement, To answer your question yes, commissions are paid out on a actual trip as well. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. This commission is only paid on the base amount and varies from 5%-10%. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commission we receive we split evenly with you the rep, you receive 50%. This is by far the most competitive compensation plan any company has ever dreamt of offering. I hope this has been helpful to you and feel free to write back with any further questions. Have a great week Marjorie. Sincerely, Client Services
Customer submitted at 2007-06-05 08:43:10

Are there any commision paid on trips other than the booking commision on the $10 fee ?


InquiryId :  7910  InquiryType :  Flight  DateAndTime :  2007-06-05 09:00:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-05 09:29:57

Can you please give me the url of your .com site?

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 09:00:17

I tried to book some air only tickets from my travel site. When I clicked on the book direct button,a system error message came up while processing the request. It said that the system administrator had been alerted and the problem would be resolved asap. Has there been some issues with the booking of flights from this site recently and when will it be resolved?


InquiryId :  7911  InquiryType :  Flight  DateAndTime :  2007-06-05 09:01:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-05 10:05:25

The total price for the total package will be mentioned in the next page once you click on book it button, if you want to look for the room type click on the more option link and you will see the list of room types and offer available on the particular hotel.

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 10:07:07

1. How can I see the total price for my wife and myself before I book it? 2. How do I see all thats included in the package? What type of room, ect.
Replied By risaf risaf at 2007-06-05 09:12:55

You have the option on the main page to search for hotel,air and car pakcage, once you get to the result page click on the "flight info" link to select the flight from the list.

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 09:01:07

How do I change a flight. Also how do I figure the total price for a package deal, that has a flight-car-hotel with it. And how do I see what else may come with the package deal?


InquiryId :  7913  InquiryType :  New Reservation  DateAndTime :  2007-06-05 09:22:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-05 09:26:34

We do not search for Southwest Airlines flights.

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 09:22:54

How come Southwest airlines is not with your company? It usually has the lowest rates for Arizona. Just wondering.


InquiryId :  7919  InquiryType :  New Reservation  DateAndTime :  2007-06-05 10:09:41  Status :  In Progress
Customer submitted at 2007-06-05 10:09:41

Please call me so I can figure out how to see the complete package deal


InquiryId :  7930  InquiryType :  General Questions  DateAndTime :  2007-06-05 12:09:19  Status :  Replied and Resolved
Customer submitted at 2007-06-05 12:09:19

i was trying to locate a David Gaudino. and read on his website to contact him through this company


InquiryId :  7931  InquiryType :  General Questions  DateAndTime :  2007-06-05 12:09:37  Status :  Replied and Resolved
Customer submitted at 2007-06-05 12:09:37

i was trying to locate a David Gaudino. and read on his website to contact him through this company


InquiryId :  7935  InquiryType :  New Reservation  DateAndTime :  2007-06-05 12:53:12  Status :  Replied and Resolved
Replied By Sunny at 2007-06-05 12:22:31

Hi
No, we donot search on southwest airline

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 12:53:12

Does power search interact with Southwest for airline tickets?


InquiryId :  7939  InquiryType :  New Reservation  DateAndTime :  2007-06-05 13:15:07  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-06 09:40:40

Hi Dickie, can you please provide more info on your request? Such as which site and details your entering and prices? Thank you WolrdVentures Team
Customer submitted at 2007-06-05 13:15:07

Checking to see if this price is an all-inclusive package at the hotel.


InquiryId :  7941  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-05 13:25:40  Status :  Replied and Resolved
Replied By Terri E at 2007-06-12 08:04:30

Mr Rose unfortunatley we are unable to locate your acct. If yu would give a little more information, we could assist you better. Thanks
Customer submitted at 2007-06-05 13:25:40

I havent rec. my rta card, its been around 3 weeks


InquiryId :  7942  InquiryType :  Existing Reservation  DateAndTime :  2007-06-05 13:35:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-06 16:06:43

Reservation request has been cancelled as per your request.

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 13:35:49

Please cancel reservation request. Thank you!


InquiryId :  7951  InquiryType :  Dot Com Site  DateAndTime :  2007-06-05 15:14:36  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-05 14:56:28

Our number is 972-985-6841, live chat hours are 10am-5pm, or you can write a ticket inquiry, maybe I can help you with your .com site. What seems to be the problem?
Customer submitted at 2007-06-05 15:14:36

PLEASE GIVE ME A CALL FOR MY DOT COM SITE


InquiryId :  7955  InquiryType :  New Reservation  DateAndTime :  2007-06-05 16:06:02  Status :  Replied and Resolved
Customer submitted at 2007-06-06 08:55:21

Can I talk to someone on the phone, I have a lot of questions and it\'s hard to get the answers I need by typing them? My number is 951-354-6565 Stan Musil
Replied By Adrian C at 2007-06-06 08:04:29

Hi Stan, The prices you see are options. if you are using the .com site, on the top column where the prices are it you should see in parenthesis (per person), if it does not say that, then that is the price for two persons.
Customer submitted at 2007-06-05 16:06:02

Which price do I get when I look at a hotel? The one on the left or the right. Is this price for myself and my wife together?


InquiryId :  7962  InquiryType :  Existing Reservation  DateAndTime :  2007-06-05 16:52:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-06 16:02:14

Your cruise reservation is confirmed.

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 16:52:16

check status of my itinary


InquiryId :  7965  InquiryType :  Hotel  DateAndTime :  2007-06-05 17:52:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-06 15:59:38

Hotel price mentioned is the total price for the stay.

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 17:52:37

When I conduct a Hotel + Air seach, e.g., 9/16/2007 - 9/18/2007, is the hotel price quoted - the total cost for the duration of the itinerary? Or is the price listed the cost for each day?


InquiryId :  7966  InquiryType :  Travel Commissions  DateAndTime :  2007-06-05 17:54:33  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-11 12:46:50

Dear Bartley Wallace, I have researched your travel commission account and have no bookings on record. To have a WorldVentures booking they must have received a WorldVentures booking id. If you have these please write back and I will be happy to investigate further. Sincerely, Client Services
Customer submitted at 2007-06-05 17:54:33

I know of people who are booking travel off of my site, and It's not showing up on here. What is up with that? I don't understand. Please Explain how I can Track if anyone has visited my site of if they have bought something? Thank You, Bartley Wallace


InquiryId :  7969  InquiryType :  Flight  DateAndTime :  2007-06-05 18:15:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-06 00:22:46

Hi,
Please come to livechat support and a booking agent will assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-05 18:15:21

I need help booking flights. My husband and I are attending a conference in Charlotte, NC, our 13 year old needs to go to Norfolk VA. We will then proceed to Norfolk, and all return to Phx. How do I do that?


InquiryId :  7973  InquiryType :  Hotel  DateAndTime :  2007-06-05 18:53:04  Status :  Replied and Resolved
Customer submitted at 2007-06-05 18:53:04

When looking at some of the Disney Resorts it has a listing for standard rooms and preferred rooms. Can you tell me the difference between the two.


InquiryId :  7974  InquiryType :  General Questions  DateAndTime :  2007-06-05 19:23:13  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-06 16:37:19

Hi Kim, To book travel, you would have to login to your site at https://www.world-venture.com the same for your family. That way you get good price. Thank you Worldventures Team
Customer submitted at 2007-06-05 19:23:13

How do I book travel for myself or family to get my cost?


InquiryId :  7975  InquiryType :  Existing Reservation  DateAndTime :  2007-06-05 19:38:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-06 15:58:01

Can you provide me the member id or website url so that I can email the login and password?

Thank You
WorldVentures Team
Customer submitted at 2007-06-05 19:38:00

I misplaced my id# and log in. Can you please email that info. Thanks.


InquiryId :  7987  InquiryType :  Hotel  DateAndTime :  2007-06-05 22:39:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-05 22:35:19

Hi,
Please come online on livechat support and a booking agent will assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-05 22:39:21

Hello, I asked other people who used similar WV web site service, they said I should have received some kind of confirmation from the hotel beside a confirmation from Worldventures. I haven't received anything via email and when I called the hotel recently they didn't have records of my name nor WV's, my booking, my reservation number, etc... I contacted WV a couple of times and they kept on telling me not to worry!!! I'm very worried because I'll need to check in that hotel on the 8th this month. I planed for this trip since March & my credit card was already charged a few months ago regarding this booking. So please contact the hotel to clarify it. Please ask the hotel to send us confirmation information. Thanks very much, Daniel Earl ----- Original Message ----- From: Services, Travel To: dantearl@msn.com Sent: Wednesday, March 14, 2007 12:49 AM Subject: FW: E-Travel Document for H3CM10FW Dear Dan, Thank you for using WorldVentures! Here is the confirmation for your WorldVentures booking id # GRPML06M97U2 . Please take a print out of this email with you during your trip. Have a nice trip! Sam Travel Department Thank you for using WorldVentures for all your travel needs. For all requests that include air, please check in with the airline 24 hours before departure. WorldVentures tracking ID : GRPML06M97U2 -------------------------------------------------------------------------------- From: Funjet Vacations Sent: Tue 3/13/2007 11:36 PM To: travel@worldventures.com Subject: E-Travel Document for H3CM10FW


InquiryId :  7989  InquiryType :  New Reservation  DateAndTime :  2007-06-06 04:03:37  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-19 07:45:00

Have you tried the POWER SEARCH TOOL BAR? If not you should be able to access the same cruise at the same or better price.
Customer submitted at 2007-06-06 04:03:37

Why can't I book a Norwegian cruise with a Dec. 30 departure date? I found one on Travelocity.com. Why can't I get the same cruise on this site? 5 Night Western Caribbean from $369 Ship Name: Norwegian Jewel


InquiryId :  7991  InquiryType :  Travel Commissions  DateAndTime :  2007-06-06 05:59:20  Status :  In Progress
Customer submitted at 2007-06-06 05:59:20

Can you take my picture out put my name ken Erickson travel@rapidcable.com kje.worldventures.com 715-246-3247


InquiryId :  7993  InquiryType :  Billing  DateAndTime :  2007-06-06 06:37:11  Status :  Replied and Resolved
Replied By Karen O at 2007-06-06 21:31:03

We will process this tomorrow.
Customer submitted at 2007-06-06 06:37:11

I have just updated my credit card on my .biz. Please go ahead and bill for my recurring fees. Thank You Deborah Reed


InquiryId :  8004  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-06 09:19:38  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-06 10:15:22

It should be under Seach Toolbar.
Customer submitted at 2007-06-06 10:32:17

Tried that. I don't see anything there with World Ventures in the title. So without knowing what it's called, I can't uninstall it ??????
Replied By Ric Q at 2007-06-06 09:51:16

You need to go to your control panel and install/uninstall programs and uninstall toolbar.
Customer submitted at 2007-06-06 09:19:38

How do I remove the toolbar from my Internet Explorer.


InquiryId :  8013  InquiryType :  Billing  DateAndTime :  2007-06-06 10:14:33  Status :  Replied and Resolved
Replied By Karen O at 2007-06-11 22:32:41

This card is being charged for Cheryl Upton\'s account. I have removed your credit card from this effective immediately. The is number for this account is 849010.
Customer submitted at 2007-06-07 19:41:04

the number is 5149 2200 4002 3496. thanks for your help.
Replied By Karen O at 2007-06-06 21:13:53

If you can provide the cc number I can access the information that way.
Customer submitted at 2007-06-06 10:14:33

I THOUGHT I HAD CLOSED MY ACCTS OUT SEVERAL MONTHS AGO BUT I NOTICED THAT I AM STILL BEING BILLED ON MY CREDIT CARD. I HAD THREE SITES AND I AM NOT EVEN SURE WHAT THEY WERE ALL CALLED, BUT I CAN GIVE YOU THE CREDIT CARD NUMBER AND MY PERSONAL INFO.


InquiryId :  8028  InquiryType :  New Reservation  DateAndTime :  2007-06-06 12:12:50  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-07 14:38:55

Yes unfortunately, you can only go as far as 6 months.
Customer submitted at 2007-06-06 12:12:50

I am trying to book a trip to NYC for May 2008, hoever, all the hotels come back unavailable. Is it too far in advance?


InquiryId :  8034  InquiryType :  Travel Commissions  DateAndTime :  2007-06-06 13:53:12  Status :  In Progress
Customer submitted at 2007-06-06 13:53:12

I have a question concerning your flights. Unfortunately, the results will not process.


InquiryId :  8035  InquiryType :  New Reservation  DateAndTime :  2007-06-06 14:30:44  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-07 14:41:44

Sorry, youre having trouble, which site are you looking at? . biz or .com?
Replied By Ric Q at 2007-06-07 14:40:44

Sorry, youre having trouble, which site are you looking at? . biz or .com?
Customer submitted at 2007-06-06 14:30:44

username id and password are not working


InquiryId :  8037  InquiryType :  Travel Commissions  DateAndTime :  2007-06-06 15:06:08  Status :  In Progress
Customer submitted at 2007-06-06 15:06:08

I haven\'t received my travel agent card and sent the photo weeks ago. My friend got his. Where is it?


InquiryId :  8041  InquiryType :  Travel Commissions  DateAndTime :  2007-06-06 16:55:27  Status :  In Progress
Replied By Meredith S at 2007-06-11 13:20:39

Dear Nicolas Hernandez, I think the message has been cut off. All I have is: Customer submitted at 2007-06-06 16:55:27 and Maria Del Carmen Monroy Please give me more information so I can direct this better. Thank you. Client Services
Customer submitted at 2007-06-06 16:55:27

and Maria Del Carmen Monroy


InquiryId :  8043  InquiryType :  Dreamtrips  DateAndTime :  2007-06-06 17:36:39  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-12 12:27:03

Each dream trip is a little different, contact Robyn Gabbard for assistance. r.gabbard@worldventures.com
Customer submitted at 2007-06-06 17:36:39

Hello,When making reservations for one of the Dream Trips,I can't reserve for more than 3 persons at a time ? Lee


InquiryId :  8044  InquiryType :  Dot Com Site  DateAndTime :  2007-06-06 17:46:57  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-07 08:10:54

It looks like your photo was not successfully submitted. The image must be in JPEG format and should be 200 pixels wide by 200 pixels high. The image should be created at 72 DPI resolution.
Customer submitted at 2007-06-06 17:46:57

I uploaded my pic on 6/5/07, and I haven't seen anything up on my sight yet. Please recommend what to do.


InquiryId :  8045  InquiryType :  Travel Commissions  DateAndTime :  2007-06-06 18:10:52  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-11 13:22:13

Dear Shirley, I need your last name/dealer id/booking id to further investigate this for you. Thank you. Client Services
Customer submitted at 2007-06-06 18:10:52

Hi, I was wondering why the trip I booked on line for my friend is not showing up as booked on my website? He traveled on May 21-25. I booked him a travel package of hotel and air and also a car rental. Can someone please get back to me and let me know how much commissions I am entitled to? Thanks, Shirley


InquiryId :  8046  InquiryType :  Reactivation  DateAndTime :  2007-06-06 18:55:30  Status :  Replied and Resolved
Replied By Nick at 2007-06-08 11:54:20

Hi,
PLease call billing department at 972-985-6756.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-07 22:33:11

Hi back to you ;-), This is from the text of the email I was sent by World Ventures: "From now until June 31, simply make this month's payment and a one-time $20 processing fee and pick up right where you left off. If you're a Rep, we'll turn your Business Center back on and you'll continue to hold volume; it will be like you never left. And, for those who cancelled and were not refunded their initial product purchase, you are eligible too! It's all automated. Just log into your back office and click on the button called "Reactivation." If your team member, however, has cancelled, just have them call Client Services and one of our CSRs will take it from there. It's that easy. And, if you've only got one product, now's your chance to upgrade to BOTH, and SAVE $350! Big things are happening at WorldVentures and we don't want anyone to miss out." Since people who have canceled are included, does this mean I have to call in? If so, what number should I call? Thanks, Rick
Replied By Nick at 2007-06-07 15:12:59

Hi,
You account has been cancelled. You cannot reactivate your account. You have to start from begining.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-06 18:55:30

Hi, I would like to take advantage of the reactivation special, but I cannot log on anymore. My name is Richard Dwyer and my old number is 769309. Please let me know what I need to do. Thanks, Rick


InquiryId :  8052  InquiryType :  Existing Reservation  DateAndTime :  2007-06-06 21:06:08  Status :  Replied and Unresolved
Replied By Affie at 2007-06-07 21:26:58

Please go to live chat with TravelDepartment and provide the passenger names with the email address which you used in your reservation they will be able to assist you further.
Customer submitted at 2007-06-06 21:06:08

I made a reservation and never recieved any email with confirmation. Now because i am an idiot, i cant remember what hotel i booked it at and so i feel screwed. it was for one night in santa fe new mexico


InquiryId :  8056  InquiryType :  Events  DateAndTime :  2007-06-06 22:06:42  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-07 15:13:35

You need to login to your back office and sign up there.
Customer submitted at 2007-06-06 22:06:42

I need to register for the Dallas event this coming weekend. Help me find where to register please.


InquiryId :  8062  InquiryType :  Dreamtrips  DateAndTime :  2007-06-07 00:32:09  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-12 12:30:44

There is no waiting list on that dream trip, all air is sold out. Contact Robyn Gabbard for further assistance. r.gabbard@worldventures.com
Customer submitted at 2007-06-07 00:32:09

Can we be placed on a waiting list for the Puerta Vallarta dream trip with air? in the event there are any cancellations?


InquiryId :  8066  InquiryType :  Reactivation  DateAndTime :  2007-06-07 04:36:31  Status :  Replied and Resolved
Replied By Nick at 2007-06-07 14:32:37

Hi,
Your account is cancelled and you cannot reactivate. You have to start from begining.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-07 04:36:31

hi - i need to reactivate however i do not have any of my login info including login name and password. my upline says my ID number is 869384. i took and passed the RTA exam. not sure if i uploaded and received my card. thank you. RD


InquiryId :  8067  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-07 04:39:42  Status :  Replied and Resolved
Replied By Nick at 2007-06-07 14:18:28

Hi,
I need your member Id# to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-07 04:39:42

when will my RTA arrive please? I have completed my test and provided picture thanks


InquiryId :  8068  InquiryType :  Video Training  DateAndTime :  2007-06-07 04:55:58  Status :  Replied and Resolved
Replied By Nick at 2007-06-07 14:15:41

Hi,
Delete cookies and restart your system and try again. Close all windows and go directly to www.worldventuresvt.com and take the training.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-07 04:55:58

the virtual training keeps losing connectin after a few minutes into the training and i have to start all over


InquiryId :  8071  InquiryType :  Travel Commissions  DateAndTime :  2007-06-07 06:19:29  Status :  In Progress
Customer submitted at 2007-06-07 06:19:29

morning I need help in booking a group for a cruise in early 2008 please email hubby sleep in california it 5:55 am


InquiryId :  8078  InquiryType :  Travel Commissions  DateAndTime :  2007-06-07 09:01:00  Status :  In Progress
Customer submitted at 2007-06-07 09:01:00

I have lost my login ID and password if you could retrive these for me that would be great.


InquiryId :  8079  InquiryType :  Existing Reservation  DateAndTime :  2007-06-07 09:51:38  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 21:54:25

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-06-07 09:51:38

Car rental assistance please


InquiryId :  8083  InquiryType :  New Reservation  DateAndTime :  2007-06-07 10:09:01  Status :  Replied and Resolved
Replied By Nick at 2007-06-07 14:11:48

Hi,
Web Fares keep fluctuating. Whatever price displayed in our website is the price we are offering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-07 10:09:01

Why is the hyatt miami room rate higher than booking direct// also why does the rate change for one room with or with out kids in same room?


InquiryId :  8093  InquiryType :  Hotel  DateAndTime :  2007-06-07 10:43:27  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 22:48:54

Might be the rooms are sold out for your prefered dates, Please select other hotel which suits you and book the reservation.
Customer submitted at 2007-06-07 10:43:27

I am trying to book the Sahara Hotel Saturday , September 22nd- Saturday, September 29th. It is telling me this hotel is unavailable. Is there anything you can do to help me. This is for our Honeymoon. Thank you for your help!


InquiryId :  8094  InquiryType :  New Reservation  DateAndTime :  2007-06-07 11:27:17  Status :  Replied and Resolved
Replied By Nick at 2007-06-07 13:56:47

Hi,
Can you please give a search using the powersearch toolbar and submit your reservation request. You can also E-mail your travel details at travel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-07 11:27:17

Flight #1 Departure: New York City Airport (NYC), United States Destination: San Francisco (Include Nearby Airports) Departure Date: 06/23/2007 Return Date: 06/30/2007 Seat Preference: Any Airline Preference: Any # of Passengers: 2 Adults Comment: Considering joint Lake Tahoe/Napa Valley trip, so air could be split? I really wanted to put in flying into RENO NEVADA but this site won't let me. Can use some guidance as to best way to coordinate this trip. Thx Hotel Request Location #1: Napa Check-in Date: 06/23/2007 Check-out Date: 06/26/2007 Hotel Type: Moderate Hotel Preference: Any # of Rooms Needed: 1 # of Travelers: 2 Adults Comment: looking for upscale but not super expensive hotel in lake tahoe and a spa in napa valley for rest of the week Activities Request Regions: North America Departure Date: 06/22/2007 - 06/24/2007 Length of Trip: 2 days Leisure: Beach , Food , Relaxation , Shopping , Spa/Wellness , Sunbathing , Wine # of Passengers: 2 Adults


InquiryId :  8100  InquiryType :  New Reservation  DateAndTime :  2007-06-07 12:23:18  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 22:51:42

We search for the lowest fares available at the moment, As this seat availability keep fluctuating on the demand it will take sometime to update the new results. Please make a search after time until the new results shows up you will get your preferred package.
Customer submitted at 2007-06-07 12:23:18

I want to reserve a flight/hotel to chicago and customize the flight times. I'm not getting the flight times that I want.


InquiryId :  8101  InquiryType :  New Reservation  DateAndTime :  2007-06-07 12:36:31  Status :  Replied and Resolved
Replied By Nick at 2007-06-07 13:49:15

Hi,
Please give a search using the POwer search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-07 12:36:31

booking a honeymoon


InquiryId :  8105  InquiryType :  Dreamtrips  DateAndTime :  2007-06-07 14:14:54  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-12 12:32:11

Please get back to us with any further questions.
Customer submitted at 2007-06-07 14:14:54

hello?


InquiryId :  8106  InquiryType :  Dreamtrips  DateAndTime :  2007-06-07 14:34:49  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-07 19:26:33

different countries but yes you can do both dreamtrips
Customer submitted at 2007-06-07 14:34:49

With the Barbados Almond village Dream trip, can you stay at their St. Lucia resort also as part of the dreamtrip?


InquiryId :  8111  InquiryType :  Hotel  DateAndTime :  2007-06-07 16:19:46  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 22:54:25

Differnt hotel/vendor have different cancellation policy. Once you submit the booking request go to live chat with Travel Department and check with them. Ask them to first let you know the cancellation policy and if you are okay with it to process the reservation.
Customer submitted at 2007-06-07 16:19:46

What is your cancelation pollicy if I book a hotel room with powersearch?


InquiryId :  8113  InquiryType :  Flight  DateAndTime :  2007-06-07 16:29:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-07 19:00:39

Hi,
The search results displays the lowest fare offered by any airline available at that moment

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-07 16:29:12

Southwest airlines has not come up on any of my searches. Are they not a part of your web site searching capabilities.


InquiryId :  8118  InquiryType :  New Reservation  DateAndTime :  2007-06-07 18:10:30  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-08 08:09:49

We recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality. In order to enable cookies, you must click on tools, click on internet options, and under the privacy tab, click advanced and enable cookies.
Customer submitted at 2007-06-07 18:10:30

Hello!!! Everytime I go to click "Book Now", my computer tells me there is an error. I thought I enabled Javascript, but am unable to locate how to enable cookies. is there a way around these issues? thank you


InquiryId :  8119  InquiryType :  Existing Reservation  DateAndTime :  2007-06-07 18:31:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-07 18:51:58

Hi,
Can you please give details of your trip , so that we can check at our end.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-07 18:31:21

Did you charge my credit card for the Mexico cruise in September to Cabo?


InquiryId :  8121  InquiryType :  New Reservation  DateAndTime :  2007-06-07 18:50:50  Status :  Replied and Resolved
Replied By Sunny at 2007-06-08 08:30:32

Hi
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-06-07 18:50:50

I am trying to book a cruise on Carnival on June 16 returning on the 21st for a family of 5 2 adults and 3 children need two rooms together can we do this


InquiryId :  8126  InquiryType :  Existing Reservation  DateAndTime :  2007-06-07 19:56:20  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 22:59:02

If it\'s regarding booking, then go to live chat with Travel Department they will be able to assist you further.
Customer submitted at 2007-06-07 19:56:20

I am a world venture member, my business name is go4less@worldventures.com. I received an email about my credit having problems, however I spoke to the card company and they tol me there is no problem on there end??? I need to know how to correct this problem and get back on track.... I have just paid $400 to reserve a booth at a travel show and I'm a little concerned about whats going on. PLEASE CALL ME ASAP. (562) 762 8007.


InquiryId :  8129  InquiryType :  Existing Reservation  DateAndTime :  2007-06-07 20:14:45  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 23:01:09

Try calling on 9729856841 or email all your details to mytravel@worldventures.com and the concerned person will get back to you ASAP.
Customer submitted at 2007-06-07 20:14:45

Please email me a phone number to contact your business office. Thank you, Judith Slaughter maynard.slaughter@unco.edu


InquiryId :  8130  InquiryType :  Existing Reservation  DateAndTime :  2007-06-07 20:17:13  Status :  Replied and Resolved
Replied By Affie at 2007-06-07 23:02:34

You may go to live chat with Travel Department and they will assist you further.
Customer submitted at 2007-06-07 20:17:13

I don't know if my reservation went through. I gave the wrong phone # and tried to change it.


InquiryId :  8133  InquiryType :  New Reservation  DateAndTime :  2007-06-07 22:08:23  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 09:24:33

Yes, you can bookfor just one person.
Customer submitted at 2007-06-07 22:08:23

I would like to pay for one ticket is that possible as far as cruises?


InquiryId :  8136  InquiryType :  Flight  DateAndTime :  2007-06-08 00:15:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-08 01:34:17

Hi,
Please come to livechat travel department and a booking agent will assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-08 00:15:05

I need first class?


InquiryId :  8138  InquiryType :  Flight  DateAndTime :  2007-06-08 01:54:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-06-08 01:32:27

Hi,
Please use the powersearch tool to get the fares and flights available.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-08 01:54:38

I was planning to fly to Omaha from Dayton ohio using Sam's Club travel. We're ready to depart and this mornngs flight has been delayed. United is now saying they have zero available flights today from our connecting flight in Chicago. Our flight 275 and 603 are the ones in question. I was hoping you might be able to shed some light on the situation. I have heard such great things about your company.


InquiryId :  8140  InquiryType :  Billing  DateAndTime :  2007-06-08 06:41:43  Status :  Replied and Resolved
Replied By Karen O at 2007-06-12 22:16:37

Please go to your back office under \"Billing manager\" and make this change.
Customer submitted at 2007-06-08 06:41:43

I need to update billing Information. Present account will be closed, thanks Bill


InquiryId :  8141  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-08 08:03:52  Status :  In Progress
Customer submitted at 2007-06-08 08:03:52

Do you have trains From the twin Cities to cheyne wyoming Kenneth Erickson travel@rapidcable.com


InquiryId :  8143  InquiryType :  Travel Commissions  DateAndTime :  2007-06-08 08:35:04  Status :  In Progress
Customer submitted at 2007-06-08 08:35:04

I would liek to talk to someone about the business opportunity.


InquiryId :  8148  InquiryType :  Flight  DateAndTime :  2007-06-08 09:43:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-08 11:23:23

Please run a powersearch under flight tab to get a quote on ar deals.

Thank You
WorldVentures Team
Customer submitted at 2007-06-08 09:43:48

I need two round trip tickets from DFW to PDX for less than $600 total.


InquiryId :  8157  InquiryType :  Travel Commissions  DateAndTime :  2007-06-08 10:41:13  Status :  In Progress
Customer submitted at 2007-06-08 10:41:13

can you please tell me how many points or dollars I have towards hotel expense.


InquiryId :  8160  InquiryType :  Hotel  DateAndTime :  2007-06-08 10:50:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-08 11:17:23

You will have to investigate on this or try the google map on the hotel search result page.

Thank You
WorldVentures Team
Customer submitted at 2007-06-08 10:50:24

I have friends who would like for me to book a modestly prices hotel on or near the beach near Mission Vallejo where there son lives, or near Sea World where they plan to visit. I find it difficult to decide where this might be on the map provided. Any suggestions? Thank you


InquiryId :  8164  InquiryType :  New Reservation  DateAndTime :  2007-06-08 11:35:29  Status :  Replied and Resolved
Replied By Nick at 2007-06-08 11:17:13

Hi,
You can select Travel Department and get connected to live chat and our agent will assist you with your booking.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-08 11:35:29

I have a person in my downline who had an issue trying to rent a van...I tried emaiiing Robert O, but it bounced back? Please have him email me.


InquiryId :  8166  InquiryType :  Existing Reservation  DateAndTime :  2007-06-08 12:01:21  Status :  Replied and Resolved
Replied By Nick at 2007-06-08 12:20:57

HI,
Please come back to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-08 12:01:21

I went to check in and Delta says they cannot find an itinerary for me


InquiryId :  8168  InquiryType :  Existing Reservation  DateAndTime :  2007-06-08 12:20:16  Status :  Replied and Resolved
Replied By Nick at 2007-06-08 12:04:17

Hi,
Delete Cookies and restart your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-08 12:20:16

when I go to my site from internet explore none of the picture come up?they all show a red x


InquiryId :  8176  InquiryType :  Existing Reservation  DateAndTime :  2007-06-08 15:56:05  Status :  Replied and Resolved
Replied By Affie at 2007-06-08 19:03:07

Please email to lockout@worldventures.com and the concerned person will get back to you ASAP.
Customer submitted at 2007-06-08 15:56:05

Is the system down I can not get into the back offices of both my wife and I


InquiryId :  8178  InquiryType :  Travel Commissions  DateAndTime :  2007-06-08 16:33:31  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-11 13:41:04

Dear John Wismont, Please provide more info. so I can further assist you.\' Thank you. Client Services
Customer submitted at 2007-06-08 16:33:31

whass up?


InquiryId :  8179  InquiryType :  Flight  DateAndTime :  2007-06-08 16:48:42  Status :  Replied and Resolved
Replied By Affie at 2007-06-08 21:47:13

Sorry, No we do not search for Business Class.
Customer submitted at 2007-06-08 20:42:32

Is it POSSIBLE to search for BUSINESS CLASS fares on your website??
Replied By Affie at 2007-06-08 18:58:06

PowerSearch allow to search only Economy class.
Customer submitted at 2007-06-08 16:48:42

can I search Business Class airfares?


InquiryId :  8182  InquiryType :  New Reservation  DateAndTime :  2007-06-08 17:54:45  Status :  Replied and Resolved
Replied By Sunny at 2007-06-09 12:28:50

Hi
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-06-08 17:54:45

I would like to book 3 one way air reservations starting in Mexico and ending in California. Could you help me with this?


InquiryId :  8183  InquiryType :  Travel Commissions  DateAndTime :  2007-06-08 18:31:28  Status :  In Progress
Customer submitted at 2007-06-08 18:31:28

I am a member and still have not recieved my business cardss can you give me the phone number of the printer. I also never recieved a proof leah tuck


InquiryId :  8193  InquiryType :  General Questions  DateAndTime :  2007-06-08 22:45:41  Status :  Replied and Unresolved
Replied By Affie at 2007-06-09 18:07:55

on Internet explorer go to tools and Internet options a window will pop us clear the history and cookies there, then close all the current browser. give a search on the new window you will be able to submit the booking.
Customer submitted at 2007-06-08 22:45:41

Can you please check my site because I am getting error message or I can't go to the next page when I'm booking an international flight -- you can try from LGA to MNL, from 7/23 to 8/3 anytime. I also tried to use the International Search but its not working. Please advice. Thanks,


InquiryId :  8199  InquiryType :  Hotel  DateAndTime :  2007-06-09 00:53:13  Status :  Replied and Resolved
Replied By Affie at 2007-06-09 00:46:12

Fares are set by the hotel/merchant offering them. No fare is guaranteed until you get the confirmation. The prices we quote are based on availability of rooms at the time of your initial search. room inventory and availability can change in a matter of seconds as demand for particular hotel increases or decreases. For this reason, we obtain the latest prices after your initial hotel search and then verify the price again when you select a specific hotel to purchase and when payment is requested. Once the hotel/vendor update the new results, Instantly the same will be shown on PowerSearch. You need to select the best one which shuits you and submit the booking request.
Customer submitted at 2007-06-09 00:53:13

Curious, when looking at a price comparasion between price line and power search, I would have imagined power search would have produce a better price. Why didn't power search show the same price or better for the same date, hotel accomodation?


InquiryId :  8210  InquiryType :  New Reservation  DateAndTime :  2007-06-09 12:48:27  Status :  Replied and Unresolved
Replied By Affie at 2007-06-09 18:24:50

Yes I forward the same to concerned department and you may also email the same to mytravel@worldventures.com
Customer submitted at 2007-06-09 12:48:27

Your website has no listings for Ecotours or Ecovacations. It says "no cities available" https://www.world-venture.com/triptype.html?triptype=Ecotravel Will you plan to have some in the future?


InquiryId :  8214  InquiryType :  Existing Reservation  DateAndTime :  2007-06-09 14:55:10  Status :  Replied and Resolved
Replied By Affie at 2007-06-09 18:21:47

If this reservation is for Cruise with passenger Larry Clark and Phoebe Clark your tracking number is GRPC0JKV0000. Please go to live chat with Travel Department at morning they will be able to assist your further.
Customer submitted at 2007-06-09 14:55:10

We did not receive an e mail for our tracking number. When we try to search for our itenerary using the booking number, the message is no such booking number found.


InquiryId :  8218  InquiryType :  New Reservation  DateAndTime :  2007-06-09 16:46:56  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 14:56:14

Hi,
I have checked from my end and it is working absolutely fine.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-11 13:15:35

Here is my ID number 885713
Replied By Nick at 2007-06-11 12:17:52

Hi,
I need your mamber ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-09 16:46:56

I have been trying to book a flight and hotel and when I click BOOK, Nothing happens. I hve made sure my cockies are on and that javascript is enabled. Is there anything else that I could try?


InquiryId :  8220  InquiryType :  Existing Reservation  DateAndTime :  2007-06-09 17:08:32  Status :  Replied and Resolved
Replied By Affie at 2007-06-09 18:15:56

Please go to live chat with Travel Department and they will assist you in cancelling the reservation.
Customer submitted at 2007-06-09 17:08:32

i NEED TO CANCEL MY RESERVATION


InquiryId :  8224  InquiryType :  Flight  DateAndTime :  2007-06-09 18:58:18  Status :  Replied and Resolved
Replied By Affie at 2007-06-09 18:27:33

PowerSearch get the lowest fares available at the moment, you need to select the best one which suits you and submit the booking request. This webfares keep fluctuating as the demand for the particurlar flight Increases or Decreases.
Customer submitted at 2007-06-09 18:58:18

I cannot find where I can see the best flight fare to Las Vegas from Honolulu leaving June 27, 2007 and returning one month later.


InquiryId :  8227  InquiryType :  New Reservation  DateAndTime :  2007-06-09 19:44:45  Status :  Replied and Resolved
Replied By Nick at 2007-06-11 12:16:38

Hi,
We will charge our service fee once it is booked but the actual merchant price he has to pay at the car rental counter.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-09 19:44:45

I would like to know if someone reserves a car on the site and uses their credit card to secure the reservation if the payment is already processed when they pick up the car or if they must process payment at the car rental.


InquiryId :  8229  InquiryType :  Dreamtrips  DateAndTime :  2007-06-09 19:59:40  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-12 12:42:23

Sorry Lawrence, air is not included in that price.
Customer submitted at 2007-06-09 19:59:40

Hello My name is Lawrence Peay and I was just wanting to get some information about the Las Vegas Dreamtrip which I booked yesterday. I just want to verify whether or not the price included airfare to and from Las Vegas. Thank you in advance.


InquiryId :  8230  InquiryType :  Video Training  DateAndTime :  2007-06-09 21:02:36  Status :  Replied and Resolved
Replied By Nick at 2007-06-11 12:11:08

Hi,
Go to Travel Training>RTA Exam to give the test.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-09 21:02:36

where is rta training?


InquiryId :  8232  InquiryType :  Existing Reservation  DateAndTime :  2007-06-09 22:03:57  Status :  Replied and Resolved
Replied By Affie at 2007-06-09 22:07:50

Please go to live chat with Client Services from your back office and they will be able to assist you. OR Contact Client Services at 972-985-6841
Customer submitted at 2007-06-09 22:03:57

I cannot remember my username to login to my website. I know my password but that is not helping without the username. Please assist me with this so I can address my automatic payment for July's membership. Thank You Sincerely, Katherine Doerner


InquiryId :  8233  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-09 22:14:56  Status :  Replied and Resolved
Replied By Nick at 2007-06-11 12:08:39

Hi,
Please call customer service at 972-985-6841 and they will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-09 22:14:56

Hello Before signing up for World Ventures, I asked, and was assured, that BOTH myself and my partner could sign up as a team. I've come to find out that only one name can be entered into the member database, unless you subscribe as a company. I would like to verify if this is indeed the case or not. If so, what are the requirements of the entity that signs on? Must they be incorporated? Additionally, my partner is traveling soon and wishes to use our RTA card which is currently in my name. Is that going to present any problems for her? Thank you, Thomas Elliott


InquiryId :  8236  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-09 23:59:53  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-11 14:51:15

Hi Tom, It is available for Mac users, works in conjunction with Mozilla Firefox. Thank you Worldventures Team
Customer submitted at 2007-06-09 23:59:53

Please make Powersearch Toolbar available to all of the millions of mac users out there. Thank you.


InquiryId :  8245  InquiryType :  Existing Reservation  DateAndTime :  2007-06-10 07:38:56  Status :  Replied and Resolved
Replied By Affie at 2007-06-10 20:26:00

Complete Itinerary details will be shown once the reservatio is confirmed. You may come to live chat with the travel department and provide them the same details, ask them to give the complete Itinerary details so that you can view all the details on chat and book it accordingly.
Customer submitted at 2007-06-10 07:38:56

I am trying to book a flight. The one I want is: Air Trans #543 leaving Phx. 7/15/07 at 7:00a.m. changing to Air trans # 171 to Ft. Myers, Fl. Arriving at 6:23p.m Return is 7/23/07 on Air Trans 197 then changing to Air Trans #538 and arriving at phx at 10:35. Because I couldn't see the itinerary I don't know the change city. Can you please help me


InquiryId :  8250  InquiryType :  Existing Reservation  DateAndTime :  2007-06-10 10:54:26  Status :  Replied and Resolved
Replied By Affie at 2007-06-10 20:32:51

Your reservation is confirmed and the confirmation was already been sent to you. I have resent the confirmation again. Please check your email now. Also check othere folders like spam, trash..
Customer submitted at 2007-06-10 10:54:26

I am waiting for an e-mail confirmation on a reservation that I just made for 6/10/2007 Bloomington, IL Mark T. Williams 815-986-6946


InquiryId :  8255  InquiryType :  Flight  DateAndTime :  2007-06-10 11:50:32  Status :  Replied and Resolved
Replied By Affie at 2007-06-10 20:40:35

Washington, DC (IAD-Dulles)
Customer submitted at 2007-06-10 11:50:32

NEED AIRPORT CODE FOR WASHINGTON,D.C. DULLES AIRPORT.


InquiryId :  8260  InquiryType :  Existing Reservation  DateAndTime :  2007-06-10 13:21:49  Status :  Replied and Resolved
Replied By Affie at 2007-06-10 20:42:32

You may go to live chat with Travel Department and ask for assistance they will be able to assist you further in this regard.
Customer submitted at 2007-06-10 13:21:49

Hi, I would like more information on the trip to Las Vegas Nov. 1 - 4th at the Flamingo Hotel. It gave me no info on it other that date, amount and hotel. No amenities at all. Please email me regarding the info is so limited.


InquiryId :  8285  InquiryType :  Existing Reservation  DateAndTime :  2007-06-10 22:18:43  Status :  Replied and Resolved
Replied By Affie at 2007-06-11 01:41:34

I see here this reservation is confirmed and the confirmation email has already been sent. If you need further assistance please go to live chat with Travel Department and they will be able to assist you further.
Customer submitted at 2007-06-10 22:18:43

hotel reservation GRPI36Z9T009


InquiryId :  8286  InquiryType :  Existing Reservation  DateAndTime :  2007-06-10 22:20:35  Status :  Replied and Resolved
Replied By Affie at 2007-06-11 01:42:45

Looks like you have submitted multiple same query.
Customer submitted at 2007-06-10 22:20:35

hotel reservation GRPI36Z9T009


InquiryId :  8289  InquiryType :  Existing Reservation  DateAndTime :  2007-06-10 22:59:34  Status :  Replied and Resolved
Replied By Affie at 2007-06-11 01:44:55

Please go to live chat with Travel Department in morning after 8.00 A.M and ask for Cruise Agents Heather or Shiraz they will be able to assist you further in this regard.
Customer submitted at 2007-06-10 22:59:34

Reservations made with Carnival Cruise for me and family. Reservation # 6R38X4 6R43X2 PIN # 4590 Please transfer to CARNIVAL CRUISE. Thanks.


InquiryId :  8293  InquiryType :  Dreamtrips  DateAndTime :  2007-06-10 23:54:48  Status :  Replied and Resolved
Replied By Coco A at 2007-06-13 13:57:01

You need to go to your .com site to book a dreamtravel,it is travelpage.worldventures.com. From there you will click on dreamtrips.
Customer submitted at 2007-06-10 23:54:48

I was trying to book a Dreamtrip, but it wouldn't let me access after typing in my WV Member ID and password. Pls. advise. Ener


InquiryId :  8302  InquiryType :  Existing Reservation  DateAndTime :  2007-06-11 06:41:20  Status :  Replied and Resolved
Replied By Affie at 2007-06-11 18:07:21

GRP920ZL796A is a Tracking number for WorldVentures. I have checked this reservation its confirmed and the confirmation email has been sent to your email address. Your car rental confirmation will be # F31GW9
Customer submitted at 2007-06-11 06:41:20

we just made reservations to rent a car with the following confirmation number: GRP920ZL796A. However, I cannot get through a live chat, I've been waiting 20 minutes and no on gets on to speak. How do I know that this car rental is booked? please contact me at rivernance9@aol.com Thanks, Nancy


InquiryId :  8306  InquiryType :  Genealogy  DateAndTime :  2007-06-11 08:22:32  Status :  Replied and Resolved
Replied By Coco A at 2007-06-13 15:43:41

The same info is on .biz just different. Yes, you may go on live chat under geneology.
Customer submitted at 2007-06-11 08:22:32

How do I get to all of the information on geneology, Live chat, and all of the information we used to get to through our .biz site


InquiryId :  8310  InquiryType :  Group Reservation  DateAndTime :  2007-06-11 08:57:23  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 20:14:42

please go to your website and click on the Group booking tab at the very top of the website in the middle of the page. thanks
Customer submitted at 2007-06-11 08:57:23

I would like some info on booking a group trip to kona hawaii for approx. 25 adults


InquiryId :  8316  InquiryType :  Dreamtrips  DateAndTime :  2007-06-11 09:27:41  Status :  Replied and Resolved
Replied By Terri E at 2007-06-13 15:21:16

Thanks for the update. Have a Great day!!!
Customer submitted at 2007-06-11 09:27:41

Just an FYI- I understand there is always the chance for typos, but with two in the same paragraph, possibly someone could look into correcting them- In the Colorado Dream Trip- it says DOES NOT INCLUDING tax- Also, the word Deluxe has a typo. Just a minor note, but I appreciate your help...


InquiryId :  8320  InquiryType :  Existing Reservation  DateAndTime :  2007-06-11 10:03:33  Status :  Replied and Resolved
Replied By Affie at 2007-06-11 18:21:34

You may go to live chat on Travel Deparment at morning after 8.00 AM PST and ask for Cruise Agents, Heather or Shiraz they will be available to assist you further in this regard.
Customer submitted at 2007-06-11 10:03:33

please confirm if reservation is booked and confirmed. send email to customer.


InquiryId :  8325  InquiryType :  Group Reservation  DateAndTime :  2007-06-11 11:17:59  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 20:16:12

Please email p.murphy@worldventures.com and she will help you out make sure you include your phone number. thanks
Customer submitted at 2007-06-11 11:17:59

I sent in a group travel inquiry last night but need to talk to someone ASAP about it. I already have 40 people signed up to go on a cruise in september and then heard about you guys. Id like to talk to a group travel specialist right away. Please call me ASAP 2087579373


InquiryId :  8330  InquiryType :  Dreamtrips  DateAndTime :  2007-06-11 11:33:56  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-12 13:07:34

Children under 17 are free, you will be responsible for your own airfare.
Customer submitted at 2007-06-11 11:33:56

I am thinking about signing up the dream trips but I am looking at the new Mexico trip, but if there isn't a kids price than is their price the same as the adults??


InquiryId :  8342  InquiryType :  Dot Com Site  DateAndTime :  2007-06-11 12:44:33  Status :  Replied and Resolved
Replied By Nick at 2007-06-11 12:35:43

Hi, I have forwarded your complaint to our technical department and it will be updated soon.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-11 12:44:33

Why are so many 'stale' dream trips featured on my site - trips that are already past and therefore people can't book? http://www.lotustravel.worldventures.com/dream_trips_info.html?dreamtrip_id=80514 Is a good example...it doesn't look good to people who want to use my service.


InquiryId :  8344  InquiryType :  New Reservation  DateAndTime :  2007-06-11 13:09:12  Status :  Replied and Resolved
Replied By Nick at 2007-06-11 12:34:22

Hi,
Please give a search using the powersearch toolbar and submit your reservation request. We will help you from there on..

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-11 13:09:12

I am tring to geta price and book online for a hotel/air package to Westin Times Square in NYC in July 12-15,2007


InquiryId :  8348  InquiryType :  Billing  DateAndTime :  2007-06-11 13:41:50  Status :  Replied and Resolved
Replied By Terri E at 2007-06-12 13:31:13

Sr, when did you sign up under your enrollers, because we don\'t pull you up by your name. If there is any other information you can provide please e-mail us back. Thanks
Customer submitted at 2007-06-11 13:41:50

I forgot my USERNAME and PASSWORD. I was recruited by Sima Kelly who's under Dave Ulloa. I'm in Camarillo, CA 93010. My address is 2581 Villamonte Ct., Camarillo, 93010.


InquiryId :  8354  InquiryType :  General Questions  DateAndTime :  2007-06-11 14:23:15  Status :  Replied and Resolved
Replied By Nick at 2007-06-11 13:52:48

Hi,
You have to submit this to our Compliance Department at compliance@worldventures.com for approval.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-11 14:23:15

Three of us deaf members would like more training. We need to request an American Signing Language interpreter. Can World Ventures provide one for this Sat. on Jan 16th with Robert Oblon and Byron Schrag here in Phoenix, AZ. That would help us build our business with people we daily meet and deaf culture. We would like to share the world ventures business with other people too. Hope to hear from you soon.


InquiryId :  8355  InquiryType :  Dot Biz  DateAndTime :  2007-06-11 14:41:45  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 14:59:20

Hi,
Go to this link http://pcshowme.worldventures.biz and enter useer name as 839745 and password as treehouse.

Thanking you.
WorldVentures Team

Replied By Alex W at 2007-06-12 12:57:25

Hello Jim I am directing this to the correct department to take care of this. Thank You WorldVentures Team
Replied By Grant Merz at 2007-06-12 08:37:58

Alex will respond to your questions.
Customer submitted at 2007-06-11 20:57:33

Did try this ID# and password and still unable to log in. Says: "Invalid"
Replied By Nick at 2007-06-11 14:16:01

Hi,
Your member ID is 839745 and your user name is 839745 and password is pcshowme.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-11 14:41:45

My husband and I have not received our "Dream Card" yet. Also, unable to log-in and need my User ID. Thanx: Jim and Yoli Bodden (512) 990-1212


InquiryId :  8356  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-06-11 14:46:25  Status :  Replied and Resolved
Replied By Nick at 2007-06-11 14:19:11

Hi,
For Cruise reservation, please give a search using the powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-11 14:46:25

Hello I am inquiring about taking a cruis and also the business side please send me information thank you


InquiryId :  8363  InquiryType :  Dreamtrips  DateAndTime :  2007-06-11 16:51:45  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-12 13:14:29

The airport code is SLT.
Customer submitted at 2007-06-11 16:51:45

What airport do you fly into for the St Lucia Dream trip in Sept?


InquiryId :  8368  InquiryType :  Travel Commissions  DateAndTime :  2007-06-11 17:27:54  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-18 07:52:14

Dear Tracy Masselink, This booking was done direct with Travelocity on the vendor’s site due to price change. Therefore, no commission was paid out to WorldVentures for this booking. I apologize for any confusion this may have caused. Sincerely, Client Services
Customer submitted at 2007-06-11 17:27:54

My friend Tracy Masselink booked her hotel in San Fransico thru my site. She stayed at the Maxwell Hotel. Her Itenirary # GRP909V23PN6 Confirmation# 311978534 I never got the commision. I have changed my url from www.vanessathornton.worldventures.com to www.vtvacations.worldventures.com but the commission didn't show up at my old URL either.


InquiryId :  8369  InquiryType :  Travel Commissions  DateAndTime :  2007-06-11 17:52:48  Status :  In Progress
Customer submitted at 2007-06-11 17:52:48

i am looking for availability on the Disney Wonder on 7/29 for 2 adults and 3 children. Can you please let me know if there is anything available? Thank you, Caroline


InquiryId :  8371  InquiryType :  Flight  DateAndTime :  2007-06-11 18:04:26  Status :  Replied and Resolved
Replied By Affie at 2007-06-11 18:35:46

The code for Scottsdale, AZ (SCF - Scottsdale Municipal)
Customer submitted at 2007-06-11 18:04:26

WHAT IS THE DESTINATION CODE FOR SCOTTSDALE ARIZONA


InquiryId :  8376  InquiryType :  Dreamtrips  DateAndTime :  2007-06-11 18:54:58  Status :  Replied and Unresolved
Replied By Terri E at 2007-06-13 15:25:24

What Id and password are you using? So we may assist. Thanks
Customer submitted at 2007-06-11 18:54:58

I was trying to sign up for the Western Caribbean DreamTrip for December. When I was asked to login it would not accept my ID/password. I was told they were invalid. I am an RTA member but have not received my card in the mail yet.


InquiryId :  8390  InquiryType :  Dreamtrips  DateAndTime :  2007-06-11 22:21:18  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-12 13:30:00

You can look through the listed cruises on our website, travel@worldventures.com
Customer submitted at 2007-06-11 22:21:18

We were referred to this site by Leah Smith. We're looking for a Disney Cruise later this summer.


InquiryId :  8393  InquiryType :  Genealogy  DateAndTime :  2007-06-11 23:53:03  Status :  Replied and Resolved
Replied By Coco A at 2007-06-13 08:29:03

Hi Mark. You must log into your back office and go to geneology, and click on binary tree.
Customer submitted at 2007-06-11 23:53:03

How do I get to my org tree?


InquiryId :  8394  InquiryType :  All Other Commissions  DateAndTime :  2007-06-11 23:54:06  Status :  Replied and Unresolved
Replied By Affie at 2007-06-11 23:55:13

Please go to live chat with billing department and they will be able to assit you further in this regard.
Customer submitted at 2007-06-11 23:54:06

I am still inquiring as to why tracking #GRPEJ209295V has never showed up on my website or any commission. I have inquired before and you all sent the reply to my CLIENT! obviously you need to send it to me gatragibb@yahoo.com I have had nothing but problems with everything I have tried to do on this site and customer support. I can not back up this company it is too embarrassing to be excited about something that gives so many errors.


InquiryId :  8401  InquiryType :  Dot Com Site  DateAndTime :  2007-06-12 07:32:08  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 09:27:36

This dream trip is 80% booked so please act fast.
Customer submitted at 2007-06-12 07:32:08

On the dreamtrips West Caribb cruise on 12/2 through 12/9 our website has been showing 52% available for weeks now so we've been waiting to book, thinking we've got plenty of time. Then we got an email from WV that the ship was 80% booked. Still today, 6/12, our website shows 52% available. This is a big problem. How can we market this to people if it won't reflect accurate booking percentages? Please help. Now because of this we may not be able to go on this cruise.


InquiryId :  8404  InquiryType :  Existing Reservation  DateAndTime :  2007-06-12 08:20:52  Status :  Replied and Resolved
Replied By Affie at 2007-06-13 18:26:50

This reservation has been cancelled as the hotel was not available and the same was informed by our represeantative to you on the live chat. You may need to make a search and submit the reservation request and go to live chat with Travel Department they will be assisting you further in this regard.
Customer submitted at 2007-06-12 08:20:52

I cannot find my confirmation email. Please resend or contact me. Tracking number is: GRP80S85XOT2.


InquiryId :  8407  InquiryType :  Group Reservation  DateAndTime :  2007-06-12 08:59:50  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 20:17:54

please email dates, where, when, how many people, buget and id number. email this info to r.walker@worldventures.com thank you
Customer submitted at 2007-06-12 08:59:50

hello, we are wanting to book a beach vacation with another couple and are finding that everything is unavailable. we are wanting to travel 4-5 days between June 28 and July 3. We do not have a set destination. Could you send me a few options as I'm having a difficult time finding anything at all on my website.


InquiryId :  8413  InquiryType :  Hotel  DateAndTime :  2007-06-12 10:02:21  Status :  Replied and Resolved
Replied By Affie at 2007-06-13 18:29:27

PowerSearch does not have option to sort the hotels by specific location. You need to select the best one which suits and submit the query.
Customer submitted at 2007-06-12 10:02:21

How do i sort hotels by address specific location?


InquiryId :  8417  InquiryType :  General Questions  DateAndTime :  2007-06-12 10:54:18  Status :  Replied and Resolved
Replied By Denise C at 2007-06-25 12:05:01

Only the dreamtrips currently listed are available, and costs vary according each trip booked. During the course of the year you must check your .com or .biz sites for updates. There is no reimbursement for costs. You will earn commissions for any bookings on your site. If you have any further questions, please don\'t hesitate to let me know.
Customer submitted at 2007-06-12 10:54:18

1. what dreamtrips are available for 2007? prospective clients want to know. also what is the cost of the trips,and does the client get reinbursted for the cost of the trip whwn they get back home.future clients are asking these questions. sincerly.


InquiryId :  8436  InquiryType :  Billing  DateAndTime :  2007-06-12 14:29:50  Status :  Replied and Resolved
Replied By Karen O at 2007-06-12 22:44:42

We have refunded your credit card for todays charge, although you will need to go to your back office under support request and choose online forms and submit a cancellation request.
Customer submitted at 2007-06-12 14:29:50

please cancel my account Dealer ID: 874235 Recurring order # 100038430


InquiryId :  8437  InquiryType :  New Reservation  DateAndTime :  2007-06-12 14:47:03  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 12:02:35

Hi,
All group requests are handles by a separate dept, First you must enter the group request online, you can put TBD for the names, this will create a work order request for the groups dept who will then contact you to get further details on the cruise request. There is a group tab on the Powersearch page simply complete that and submit it to get started. Then you can follow up with that team by emailing mytravel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-12 14:47:03

A customer of mine want to get pricing for a group cruise for 30-40 people. Fo a 3 night and or 5 night. Departing form the east coast and the west coast. Please call me back as soon as you can Thank you


InquiryId :  8442  InquiryType :  Dreamtrips  DateAndTime :  2007-06-12 16:19:29  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-13 13:25:06

We are looking at one right now, it will probably not happen until 2009, but we are working on one.
Customer submitted at 2007-06-12 16:19:29

When are we going to have a dreamtrip to China?


InquiryId :  8446  InquiryType :  Dreamtrips  DateAndTime :  2007-06-12 16:42:55  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-13 06:54:27

You can fly into Puerto Vallarta, the airport code is pvr.
Customer submitted at 2007-06-12 16:42:55

The Puerto Vallarta trip is land only. What is the closest place to fly into?


InquiryId :  8447  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-12 16:43:50  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 11:41:51

Hi,
I need your member ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-12 16:43:50

how do I know when they have excepted my picture? I do not want to wait 10 days to find out it's not OK...?


InquiryId :  8450  InquiryType :  Dot Biz  DateAndTime :  2007-06-12 17:02:08  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 11:35:12

Hi,
To cancel your membership you must go to Support Request under Main Menu and fill up the Cancellation Form.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-12 17:02:08

We wish to cancel our membership effective immediately as of June 12, 2007. Our membership ID#'s are: Debbie Albracht 870840 and David Albracht 870839. Thank you.


InquiryId :  8452  InquiryType :  New Reservation  DateAndTime :  2007-06-12 17:27:03  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 11:26:31

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-12 17:27:03

I would like to make a personal cruise booking. How can I find out what my cost will be?


InquiryId :  8457  InquiryType :  New Reservation  DateAndTime :  2007-06-12 18:43:17  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 11:04:02

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-12 18:43:17

the site is not allowing booking , keeps getting error message, please advise


InquiryId :  8458  InquiryType :  Existing Reservation  DateAndTime :  2007-06-12 19:29:26  Status :  Replied and Resolved
Replied By Affie at 2007-06-13 19:01:56

I have resent the confirmatio email to secret_4@msn.com. When your reservation is an e-ticket, no paper ticket will be mailed to you. When checking in, please take a print out of the confirmation we send you. Also, you must present a valid government-issued photo ID.
Customer submitted at 2007-06-12 19:29:26

may i please recieve another confrimation on my flight. and directions on what i do to get my ticket when i get to the airport. please send it to my e-mail. secret_4@msn.com my booking id is GRP8902BY73G


InquiryId :  8465  InquiryType :  Dreamtrips  DateAndTime :  2007-06-12 20:55:29  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-13 06:58:09

This is a land only trip, it is not leaving from a port, you will be responsible for your airfare.
Customer submitted at 2007-06-12 20:55:29

Concerning the trip to St. Lucia in September, from what port does it leave?


InquiryId :  8470  InquiryType :  Dot Com Site  DateAndTime :  2007-06-12 21:11:08  Status :  Replied and Unresolved
Replied By Affie at 2007-06-13 19:17:50

Please go to live chat with Client Services from your back office and they will be able to assist you. OR Contact Client Services at 972-985-6841
Customer submitted at 2007-06-12 21:11:08

This is agent #879543. I need to speak to someone in charge of running my dot.com website. It has not been working for a while. My customers cannot book their travel. I need to speak to someone immediately. Please call at the number below.


InquiryId :  8473  InquiryType :  General Questions  DateAndTime :  2007-06-12 21:34:17  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 10:22:12

Hi,
You have to make a search using the powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-12 21:34:17

Do we have to find our own flights to take advantage of your packages?


InquiryId :  8477  InquiryType :  New Reservation  DateAndTime :  2007-06-12 23:36:53  Status :  Replied and Resolved
Replied By Affie at 2007-06-13 19:20:42

You need to make a search a list on itineries will appear you need to select the best one which suits you and submit the booking request. Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done
Customer submitted at 2007-06-12 23:36:53

Greetings - How do I book and find the rate for a hotel with only 1 guest in the room, as well as for airfare?


InquiryId :  8479  InquiryType :  New Reservation  DateAndTime :  2007-06-12 23:53:25  Status :  Replied and Unresolved
Replied By Affie at 2007-06-13 19:23:39

If you are trying to make a search for AIR only bookings, those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming.
Customer submitted at 2007-06-12 23:53:25

Does your search engine crawl cheaptickets.com? I find tickets to be significantly less expense on cheaptickets.com


InquiryId :  8481  InquiryType :  Magazines  DateAndTime :  2007-06-13 00:18:15  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 10:06:31

Hi,
The recurring order is for your monthly membership dues. I don\'t see that you have any recurring order for magazines.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-13 00:18:15

Your recurring order # 100031235 was generated successfully today. Please check the members area on the website for detailed information concerning this order. was generated successfully today. Please check the members area on the website for detailed information concerning this order. Your next scheduled order date is: 06/14/2007 If you wish to review your next order, please do so by visiting the members area on the web site. The Customer Service Team I have not received any magazines yet. My shipping address is Cindy Curry PO Box 2894 Redwood City CA 94064 If shipping FedEx then please ship as follows: Cindy Curry c/o FedEx 335 Brokaw Road Santa Clara CA 95050 Should I have already received my first autoship placed 5-14-2007 and billed $99.00 already? I have not received anything and I have been billed. Please advise. Thank you. Regards, Cindy Curry 408-835-8491 cust25@yahoo.com I need my magazines. Thank you.


InquiryId :  8497  InquiryType :  Travel Commissions  DateAndTime :  2007-06-13 06:04:38  Status :  In Progress
Customer submitted at 2007-06-13 06:04:38

I really just have a suggestion. For the dreamtrips to be more user friendly, there should be a way to book flight for the trips without air included. At the very least it should be clear that the flight is not included, and give the code or city of the nearest airport so that the member could book their flight easier. It would be really nice if the actual dream trip pop up had another click for flight for that particular trip. Will you pass this on to whomever would be the best person. Thanks tamibrown


InquiryId :  8498  InquiryType :  New Reservation  DateAndTime :  2007-06-13 06:23:33  Status :  Replied and Resolved
Replied By Affie at 2007-06-13 19:31:14

The names and codes are Galveston, TX (GLS-Scholes Field) and Angel Fire, NM (AXX). Here are all airports in Texas..... Dallas, TX (DFW-All Airports) Houston, TX (HOU-All Airports) Abilene, TX (ABI-Abilene Regional) Amarillo, TX (AMA-Amarillo Intl.) Austin, TX (AUS-Austin-Bergstrom International Airport) Beaumont, TX (BPT-Jefferson County) Brownsville, TX (BRO-South Padre Island Intl.) College Station, TX (CLL-Easterwood) Corpus Christi, TX (CRP-Corpus Christi Intl.) Dallas, TX (DAL-Love Field) El Paso, TX (ELP-El Paso Intl.) Harlingen, TX (HRL-Valley Intl.) Houston, TX (EFD-Ellington Fld.) Houston, TX (IAH-Bush Intercontinental) Killeen, TX(GRK-Killeen Fort Hood Regional Airport) Laredo, TX (LRD-Laredo Intl.) Longview, TX (GGG-Gregg County) Lubbock, TX (LBB-Lubbock Intl.) McAllen, TX (MFE-Miller Intl.) Midland, TX (MAF-Midland Intl.) San Angelo, TX (SJT-Mathis Field) San Antonio, TX (SAT-San Antonio Intl.) Tyler, TX (TYR-Pounds Field) Victoria, TX (VCT-County Foster) Waco, TX (ACT-Waco Regional) Wichita Falls, TX (SPS-Sheppard Air Force Base) ..... And here are the airports in New Mexico.....Albuquerque, NM (ABQ-Albuquerque Intl.) Carlsbad, NM (CNM-Cavern City Air Terminal) Clovis, NM (CVN) Farmington, NM (FMN-Four Corners Regional) Hobbs, NM (HOB-Lea County) Las Cruces, NM (LRU-Las Cruces-Crawford) Roswell, NM (ROW-Industrial Air Center) Santa Fe, NM (SAF-Santa Fe County Municipal) Silver City, NM (SVC-Grant County)
Customer submitted at 2007-06-13 06:23:33

I am having a really difficult time with flight city codes. I used the city name ie: Galveston and Angel Fire - it wouldnt accept it. Then I looked up the World airport code and it wouldnt accept it. ie: GLS. How does this work?


InquiryId :  8503  InquiryType :  New Reservation  DateAndTime :  2007-06-13 08:10:31  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 09:19:44

Hi,
Can you please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-13 08:10:31

I have a membership and would like to schedule a vacation in St. john's with meals all inclusive, golf, and 5 stars or better. There will be two couples going on June 30-July3 We liked Jumby Bay Resort, but i couldn't find it on our website.


InquiryId :  8507  InquiryType :  Dreamtrips  DateAndTime :  2007-06-13 08:40:31  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-13 14:24:09

Yes there are still ocean view rooms available, goto the site and fill out the request to upgrade and you should be taken care of, if you have any other problems let me know, michael.
Customer submitted at 2007-06-13 08:40:31

On the Carnival Conquest Western Caribbean 12/2 through 12/9 cruise, there was a problem with our site where it was showing 52% available for a long time, only to learn that actually 20% was left. Are there still ocean view Cat 6A cabins available? We are booking for at least 4 tonight. Please contact 405-808-2288 ASAP since the WV website was reflecting incorrect booked percentages. My mother will be going and she absolutely cannot take an inside cabin due to vertigo or confined spaces and due to the website's inaccuracy we need some help please.


InquiryId :  8510  InquiryType :  Existing Reservation  DateAndTime :  2007-06-13 08:55:11  Status :  Replied and Resolved
Replied By Affie at 2007-06-13 19:48:47

Cruise Agents will be available at Morning after 8.00 AM in live chat. You may go to live chat with Travel Department and they will be able to assist you further in this regard.
Customer submitted at 2007-06-13 08:55:11

I e-mailed a request to transfer a booking to CARNIVAL CRUISE-I have not received a reply.


InquiryId :  8514  InquiryType :  Events  DateAndTime :  2007-06-13 09:16:28  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 08:50:26

Hi,
You have to submit this to our Compliance Department at compliance@worldventures.com for approval.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-13 09:16:28

TheTradeshow, Las Vegas, Sept 07 Attn: Tradeshow Mgr Let Star Inc help in the design and development of an exciting new exhibit environment for the upcoming Travel Retailing & Destintation Expo. Star is an event solutions provider of exhibits, logistics, and events. We create exhibits for trade shows, corporate and commercial environments and provide a full suite of event & marketing services. We would like to be a resource to your company when thinking of any new concepts in the future. Star Incorporated Exhibits, Logistics, Events www.starincorporated.com Contact: Mr. Wency Sierra


InquiryId :  8516  InquiryType :  Dreamtrips  DateAndTime :  2007-06-13 09:21:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-13 13:28:35

The dream trip cruise to the Mediteranian will be up on the site any day now.
Customer submitted at 2007-06-13 09:21:30

A dreamtrip to Italy was announced at last weekend's seminar. When will it be available online


InquiryId :  8517  InquiryType :  Dot Com Site  DateAndTime :  2007-06-13 09:24:36  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 08:53:33

Hi,
For this you have to come to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-13 09:24:36

I put my earnvacations.com/kay information on my dot com site (in the profile part) but...it leaves off the forward slash KAY. Can you fix that for me please?


InquiryId :  8524  InquiryType :  Hotel  DateAndTime :  2007-06-13 10:40:40  Status :  In Progress
Replied By Affie at 2007-06-13 19:51:20

On Internet Explorer go to tools -- Internet Option and delet cookies, history close all the current browsers and make a search on the new window results will show up.
Customer submitted at 2007-06-13 10:40:40

I couldn't find hotels for Guancaste, Costa Rica for July 14 thru July 21, 2007. from claudiamyres@hotmail.com


InquiryId :  8530  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-13 12:25:27  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 11:53:10

Hi,
To renew your RTA card you must go to Support Request under Main Menu and fill up the Renew RTA Card FORM.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-13 12:25:27

I need a new RTA card please advise me on how to recieve one as mine expires July 07


InquiryId :  8547  InquiryType :  New Reservation  DateAndTime :  2007-06-13 14:49:47  Status :  Replied and Resolved
Replied By Nick at 2007-06-13 14:26:29

Hi,
Can you please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-13 14:49:47

need 7 day cruise mexico leave sept 29 or 30th, 2007. 3 adults and 3 children


InquiryId :  8554  InquiryType :  Travel Commissions  DateAndTime :  2007-06-13 16:04:56  Status :  In Progress
Customer submitted at 2007-06-13 16:04:56

Do you have code for banner ads to place on my website that will link them to this site? THanks


InquiryId :  8557  InquiryType :  Travel Commissions  DateAndTime :  2007-06-13 16:17:36  Status :  In Progress
Customer submitted at 2007-06-13 16:17:36

I found another website that has a cheaper flight plan and I was wondering if you were sure about that final pricing. Your Price: $412.00, There Price: $407.96


InquiryId :  8565  InquiryType :  Travel Commissions  DateAndTime :  2007-06-13 17:06:49  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-18 08:48:01

Dear Kevin Allen, Your due commission of $293.68 will be paid out with the July travel commissions. Keep up the good work!
Customer submitted at 2007-06-13 17:06:49

Hello my name is Kevin Allen my member ID is 859133.My question is to do with commissions.What I need to know is if and how I am going to get my commission for some cruises I booked last feburary.I talked to the support staff and they never were able to tell me anything.the cruise booking numbers are (HD9DVR and HD9DMH)the total price was $7183.00.The same people want me to book a vacation to Spain for next year for them.The cruise leaves port 15,July and they have been paid in full.Please let me know whats up if possible because I want to get my travel stuff going but if I cant afford it I wont be able to. THANK YOU


InquiryId :  8569  InquiryType :  Dreamtrips  DateAndTime :  2007-06-13 17:30:20  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 07:19:16

Welcome aboard Bob, The Big Island trip is hotel only and it is Not all inclusive. The Dream Trips will clearly state if they are \"all inclusive\" or \"air included\" some will say \" land only\". Always read the full ad, as the verbage changes with each one.
Customer submitted at 2007-06-13 17:30:20

I am interested about a DreamTrip (Big Island Aug29-Sept3)The price is stated as 489.00 is this all inclusive or not, I am new to WorldVentures and get easily confused with all the different priceing. Can you explain the particulars


InquiryId :  8572  InquiryType :  Travel Commissions  DateAndTime :  2007-06-13 17:56:32  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-18 09:09:41

Dear Stewart Fearon, WorldVentures receives commissions from the vendors approximately 60-120 days travel has taken place. This is why your commissions have not been paid out as of yet. You will be sent a check for your travel commission as any other commissions you earn. Keep up the good work! Have a great week. Sincerely, Client Services
Customer submitted at 2007-06-13 17:56:32

I sold a vacation package to a friend off my web site and never received a commission check? how do I get it sent to me or credited to my WV bill?


InquiryId :  8573  InquiryType :  New Reservation  DateAndTime :  2007-06-13 18:23:20  Status :  Replied and Resolved
Replied By Isaac P at 2007-06-14 22:23:14

You can find out about the discount by clicking on Book Direct and go to the vendor site to get the discount details. Thank You. WorldVentures Team
Customer submitted at 2007-06-13 18:23:20

Are children under 5 allowed discounted rates on Intl. flights staci: The round trip cost is $325 but I should be able to get a discounted rate for a 4 yr old


InquiryId :  8574  InquiryType :  Travel Commissions  DateAndTime :  2007-06-13 18:25:01  Status :  In Progress
Customer submitted at 2007-06-13 18:25:01

Are children under 5 allowed discounted rates on Intl. flights The round trip cost is $325 but I should be able to get a discounted rate for a 4 yr old


InquiryId :  8578  InquiryType :  Dreamtrips  DateAndTime :  2007-06-13 18:57:14  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 11:47:37

I am going to forward you to one of our service reps to help you. Thanks.
Customer submitted at 2007-06-13 18:57:14

I'm a member 886064 and I cannot get in to book the Dec 2-Dec 9 cruise. I'm entering the my member number and the same password I use in back office, but it's just "sitting there" guess it's a different password or something?


InquiryId :  8585  InquiryType :  Dreamtrips  DateAndTime :  2007-06-13 20:29:31  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 11:51:06

Not exactly, you can book for triple or quad occupency if available.
Customer submitted at 2007-06-13 20:29:31

I want to book the Dream trip to Western Caribbean Dec 2-8. I have 2 teenage boys, so there's no discount. The pricing is based upon double occupancy, so I'm assuming we would received to rooms?? Can you confirm?


InquiryId :  8586  InquiryType :  Billing  DateAndTime :  2007-06-13 20:40:13  Status :  Replied and Resolved
Replied By Coco A at 2007-06-14 07:15:18

Please go to your back office, under support tools, and click on cancellation. Fill out form and submit. Thank you kindly.
Customer submitted at 2007-06-13 20:40:13

Please cancel my membership immediatley! I would also like a refund on the $350.00 I paid to sign up! I tried to get discount pricing on airlines a month ago and your pricing was way out there! I am very unhappy and intend on pursueing this if you cannot refund my money! What A Scam!!!


InquiryId :  8587  InquiryType :  Genealogy  DateAndTime :  2007-06-13 20:50:09  Status :  Replied and Resolved
Replied By Coco A at 2007-06-14 07:29:02

Hi Bunny. To get in your back office,go to the top righthand side, click login, type your id no. as your username, and your password. It will take you directly there.
Customer submitted at 2007-06-13 20:50:09

I'm unable to get to my back office


InquiryId :  8599  InquiryType :  New Reservation  DateAndTime :  2007-06-14 00:05:50  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-14 13:46:19

Try turning off pop-up blocker.
Customer submitted at 2007-06-14 00:05:50

Can not book flights. New window does not open.


InquiryId :  8601  InquiryType :  Travel Commissions  DateAndTime :  2007-06-14 01:06:51  Status :  In Progress
Customer submitted at 2007-06-14 01:06:51

how can i have my photo uploaded to my rta site.


InquiryId :  8613  InquiryType :  New Reservation  DateAndTime :  2007-06-14 07:06:57  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-15 13:57:28

Hi
Please send us ur Member ID.

Thanking you.
Worldventures team.

Replied By Dilan D at 2007-06-15 13:57:26

Hi
Please send us ur Member ID.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-14 07:06:57

Search engine does not find or list any hotels in Los Angelis. I am trying to book with Valadon Hotel 8822 Cynthia St. in West Hollywood. I used this site the other night and found this hotel.


InquiryId :  8621  InquiryType :  Existing Reservation  DateAndTime :  2007-06-14 08:39:50  Status :  Replied and Unresolved
Replied By Affie at 2007-06-14 17:23:46

Could you please be more clear on your query ?
Customer submitted at 2007-06-14 08:39:50

how do I know this is ligit


InquiryId :  8626  InquiryType :  Billing  DateAndTime :  2007-06-14 09:09:22  Status :  In Progress
Replied By Coco A at 2007-06-14 13:28:50

Please go to back office under support request and submit cancellation form. Thank you kindly.
Customer submitted at 2007-06-14 09:09:22

i like to cancel my subscription now Please Levi Atencio


InquiryId :  8628  InquiryType :  Dreamtrips  DateAndTime :  2007-06-14 09:55:21  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 11:56:16

You can go online when you sign up and book activities then, we do not control that part of the process.
Customer submitted at 2007-06-14 09:55:21

I may have misunderstood. I thought we could sign up for the day trips and activities when we booked a DreamTrip. I booked the Western Caribbean 7 day Cruise and would like to sign up for activities. I know the get booked up very fast. Thank you Jane Gungoll


InquiryId :  8632  InquiryType :  General Questions  DateAndTime :  2007-06-14 10:54:49  Status :  Replied and Unresolved
Replied By Affie at 2007-06-14 17:33:52

Could you please be more clear on your query, are you looking for group reservation, vacations, Cruise or is this for DreamTrips ?
Customer submitted at 2007-06-14 10:54:49

When will you have trip to the Philippines that is where i go frequent


InquiryId :  8642  InquiryType :  General Questions  DateAndTime :  2007-06-14 12:49:22  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-15 08:29:37

Hi
Please send me your member ID.

Thanking you
Worldventures team.

Customer submitted at 2007-06-14 12:49:22

Where can I track on who is using my website to make their travel arragements?


InquiryId :  8643  InquiryType :  Group Reservation  DateAndTime :  2007-06-14 12:51:00  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 20:24:33

please email c.russell@worldventures.com and she will help you out. thanks
Customer submitted at 2007-06-14 12:51:00

I am an RTA and I am trying to book a group trip for myself and about 12 of my family members. We need 2 rental vans to drive from Oklahoma City, Oklahoma to Myrtle Beach, South Carolina and a hotel near South Ocean Blvd on Surfside Beach. We are traveling July 27th-August 4th. Should I do this as a group reservation? If I do it as a group reservation, will the rooms in the hotel be right by each other? Do I have to wait to ask if they offer travel agent discounts until we get there?


InquiryId :  8645  InquiryType :  New Reservation  DateAndTime :  2007-06-14 13:04:59  Status :  Replied and Resolved
Replied By Affie at 2007-06-14 19:38:40

Fares are set by the hotel/merchant offering them. The prices we quote are based on availability of rooms at the time of your initial search. Room inventory and availability can change in a matter of seconds as demand for particular hotel increases or decreases. For this reason, we obtain the latest prices after your initial hotel search and then verify the price again when you select a specific hotel to purchase and when payment is requested. Once the hotel/merchant update the results the same will be shown on the website. You may try to give a search after some time you will be able to get the correct results once they update new results.
Customer submitted at 2007-06-14 13:04:59

What is wrong with this site. It shows these hotels that are $129 with all the other travel groups as ovwer $400 and I know these hotels are not ovwer $400. I ran into this when I was trying to help this lady a couple of weeks ago.


InquiryId :  8648  InquiryType :  New Reservation  DateAndTime :  2007-06-14 13:34:36  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-15 08:26:05

Hi
The fares displayed in our site is highly discounted and there is no further discount.

Thanking you
Worldventures team.

Replied By Dilan D at 2007-06-15 08:20:24

Hi

Customer submitted at 2007-06-14 13:34:36

how do a get a travel agent discount for airfare?


InquiryId :  8650  InquiryType :  General Questions  DateAndTime :  2007-06-14 14:04:54  Status :  Replied and Resolved
Replied By Affie at 2007-06-15 18:12:41

If you book package it will be cheaper comparing to Individual booking.
Customer submitted at 2007-06-14 14:04:54

I'm want to book a all-inclusive at Punta Cana. After inputting my data I have the following information. Hotel Name, Rating, Map, More Options, Flight Info, Package Price, Hotel and Air Only. My question is Package Price and Hotel Only and Air Only. What's the difference? Does the "package price" include hotel, air and all inclusive? Because I want to purchase the hotel, air and hotel (all inclusive). Please advise either via email or by phone.


InquiryId :  8651  InquiryType :  Dreamtrips  DateAndTime :  2007-06-14 14:08:53  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 14:37:41

Yes all money is due in advance for all dream trips bookings.
Customer submitted at 2007-06-14 14:08:53

Is all money up front for dreamtrips or can you put money down and pay up until trip?


InquiryId :  8654  InquiryType :  Existing Reservation  DateAndTime :  2007-06-14 14:41:25  Status :  Replied and Unresolved
Replied By Affie at 2007-06-14 19:49:12

Are you sure you want to cancel your reservation ? If yes. come to live chat with Travel Department and they will be able to assist you in cancelling the reservation.
Customer submitted at 2007-06-14 14:41:25

As it turns out, a reservation I've recently made needs to be cancelled due to change in itinerary. WV tracking number GRP95OSJ04K7 Thank you for your help.


InquiryId :  8655  InquiryType :  General Questions  DateAndTime :  2007-06-14 14:41:51  Status :  Replied and Resolved
Replied By Geetha at 2007-06-21 15:09:47

Hi,
Your member ID is 888514 and the email has been corrected in our records to elvisrules13668@yahoo.com. Please use the member ID as user name and the password is 12345.
Thank you,
WorldVentures Team.
Customer submitted at 2007-06-19 12:47:02

I dont really know what that is eiter. The guy that signed me up was John Barksdale. Then I personally enrolled Mike Bellegie. Is there anyway you can me this way?.....chris Bisonette
Replied By Dilan D at 2007-06-15 07:56:25

Hi
Please send me your Member ID.

Thanking you Worldventures team.

Customer submitted at 2007-06-14 14:41:51

Hey my anme is Chris Bisonette. I recently signed up with World Ventures as an Associate. My personal enrollee sent my user name and password to the wrong email address. My actual email is elvisrules13668@yahoo.com and not elvisrules13688@yahoo.com. I was wondering if you could correct this mistake and also send my user name and password to elvisrules13668@yahoo.com. Thank you for the time Chris Bisonette


InquiryId :  8661  InquiryType :  Dreamtrips  DateAndTime :  2007-06-14 15:34:12  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 19:59:36

the best place fly out of is probably going to be Atlanta or Miami it really depends where you are from. Please go to your Powersearch website and the search should pull up at least 30 flight that you can choose from. thank you
Customer submitted at 2007-06-14 15:34:12

the dream trip to Barbados in oct. does it include the flight? if not where is the best place to fly out of?


InquiryId :  8662  InquiryType :  Dreamtrips  DateAndTime :  2007-06-14 15:38:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 20:02:46

The price of food and drinks will much cheaper if you venture outside of the resort the city of Manzanillo will be just like any other mexican resort area if not cheaper. If you stay at the resort you will pay the higher prices that resorts charge. This resort is very upscale so that being said it is 1st class all the way. Thanks again
Customer submitted at 2007-06-14 15:38:30

the manzillo grand bay resort is not all inclusive, how much would one anticipate spending for food beverages etc....is it comporable to other mexico city prices. no airfare on this one either where's the best place to fly out...lori


InquiryId :  8664  InquiryType :  Travel Commissions  DateAndTime :  2007-06-14 15:50:56  Status :  In Progress
Customer submitted at 2007-06-14 15:50:56

This is the second request I have sent to you wanting information about ordering business cards. I cannot find anywhere on the websight to order them. I am a new agent and would like to get some cards to hand out to prospective travelers. Thank you Patti


InquiryId :  8665  InquiryType :  Billing  DateAndTime :  2007-06-14 15:56:03  Status :  Resolved and Replied
Customer submitted at 2007-06-14 15:56:03

please call me for commission for kathy miyahira 887234! i was told it would be tomorrow! confirming with anyone if it is correct? pls call or email ASAP


InquiryId :  8677  InquiryType :  Dreamtrips  DateAndTime :  2007-06-14 17:32:40  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-14 20:06:55

You have plenty of time please email a.devoe@worldventures.com she will call you make sure you include your phone number and name. thanks
Customer submitted at 2007-06-14 17:32:40

I Need Someone to call me regarding our reservation. I was not able to complete the reservation, we will be needing 2 oceanview cabins for the cruise December 2 out of Galveston. I do not want our card charged until we have completed the reservation. This is our booking ID60VP2KG. Member Number 875790. Christopher & Terry Irvin


InquiryId :  8683  InquiryType :  General Questions  DateAndTime :  2007-06-14 20:27:06  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-15 14:08:12

Hi
Please send us your Member ID.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-14 20:27:06

I was wondering how to make a profit by giving out my address so others can book travel. I haven't gotten any commisions on people that have used my website to book travel.thanks


InquiryId :  8687  InquiryType :  Travel Commissions  DateAndTime :  2007-06-14 21:33:35  Status :  In Progress
Customer submitted at 2007-06-14 21:33:35

I would like to cancel my membership.


InquiryId :  8696  InquiryType :  Existing Reservation  DateAndTime :  2007-06-15 01:13:02  Status :  Replied and Resolved
Replied By Affie at 2007-06-15 18:26:12

This reservation was for one-way and there was Increased in fare, for which you have not agreed and asked to cancel the reservation request. This reservation request is cancelled as said by you on live chat.
Customer submitted at 2007-06-15 01:13:02

I DID NOT GET AN EMAIL CONFIRMATION FOR THIS CAR RENT GRPW27E95DL7 . I KEEP WAITING FOR A LIVE AGENT TOO. MAYBE IT IS TOO LATE? JUDY


InquiryId :  8700  InquiryType :  New Reservation  DateAndTime :  2007-06-15 06:58:38  Status :  Replied and Resolved
Replied By Affie at 2007-06-15 18:28:42

We do not give quotes over customer support, you need to make a search indivually and compair the fares as this webfares keep fluctuating on the demand.
Customer submitted at 2007-06-15 06:58:38

Hello! I e-mailed you about this last night adn immediately rweceived a reply that you would e-mail a response. However, I did not give you my e-mail address! If possible I need a quick response; the customer must make a decision today. She would like a reservation at Port Orleans Riverside resort in orlando FL for 2 adults and three children, ages 4, 4 & 3. The dates are arrive July 30 and depart Aug 4 for 5 nights. Please quote 2 ways: with hotel only and with hotel & Magic Your Way package. thank you so much!


InquiryId :  8714  InquiryType :  Billing  DateAndTime :  2007-06-15 09:23:36  Status :  Replied and Resolved
Replied By Karen O at 2007-06-15 17:43:40

Please go to the back office under support requests and complete the online form for cancellations.
Customer submitted at 2007-06-15 09:23:36

Please cancel my membership. I've been unable to contact anyone regarding this.


InquiryId :  8715  InquiryType :  Flight  DateAndTime :  2007-06-15 09:23:44  Status :  Replied and Resolved
Replied By Affie at 2007-06-15 18:34:01

Our website works best on Internet Exlorer if you are using any other browser like Mac, Netscape ... Go to Internet Explorer. If the same problem is accuring on the Internet Exlorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results.
Customer submitted at 2007-06-15 09:23:44

HI I have been trying to search for flights for the last two days, and the result come back looking like this? The words are overlapping and you can not read what the flight information is. I have reformatted the size of my window and that does not fix the problem. Please help US Airways Operated by America West Airlines 456 / US Airways Operated by Mesa Airlines 2710 1 1 stop at PHX 06/18/07 3:00 PM 06/18/07 7:23 PM San Antonio, TX Orange/Santa Ana, CA 129.60 Book with us Book Direct US Airways Operated by America West Airlines 456 / US Airways Operated by America West Airlines 660 1 1 stop at PHX 06/18/07 3:00 PM 06/18/07 5:45 PM San Antonio, TX Orange/Santa Ana, CA 129.60 Book with us Book Direct US Airways 456 operated by AMERICA WEST DBA US AIRWAYS / US Airways 660 operated by AMERICA WEST DBA US AIRWAYS 1 1 stop at Phoenix, AZ for 1hr 14min 06/18/07 3:00pm 06/18/07 5:45pm San Antonio, TX Santa Ana, CA 133.00 Book with us Book Direct US Airways 456 operated by AMERICA WEST DBA US AIRWAYS / US Airways 2710 operated by Mesa Airlines dba America West Express 1 1 stop at Phoenix, AZ for 2hr 51min 06/18/07 3:00pm 06/18/07 7:23pm San Antonio, TX Santa Ana, CA 133.00 Book with us Book Direct US Airways 456 operated by /AMERICA WEST DBA US AIRWAYS/ US Airways 660 operated by /AMERICA WEST DBA US AIRWAYS 1 1 stop at Phoenix (Sky Harbor Intl.). 06/18/07 3:00 pm 06/18/07 5:45 pm San Antonio(SAT) Orange County(SNA) 133.00 Book with us Book Direct US Airways 456 operated by AMERICA WEST DBA US AIRWAYS / 660 operated by AMERICA WEST DBA US AIRWAYS 1 1 stop at Phoenix, AZ (PHX) 06/18/07 3:00pm 06/18/07 5:45pm San Antonio, TX (SAT) Orange County, CA (SNA) 134.00 Book with us Book Direct US Airways 456 operated by AMERICA WEST DBA US AIRWAYS / 2710 operated by MESA AIRLINES DBA AMERICA WEST EXPRESS 1 1 stop at Phoenix, AZ (PHX) 06/18/07 3:00pm 06/18/07 7:23pm San Antonio, TX (SAT) Orange County, CA (SNA) 134.00 Book with us Book Direct US Airways 456 operated by AMERICA WEST DBA US AIRWAYS / US Airways 296 operated by AMERICA WEST DBA US AIRWAYS / US Airways 131 operated by AMERICA WEST DBA US AIRWAYS 2 1 stop at Phoenix, AZ for 3hr 10min 1 stop at Las Vegas, NV for 1hr 25min 06/18/07 3:00pm 06/18/07 10:08pm San Antonio, TX Santa Ana, CA 136.00 Book with us Book Direct US Airways 456 operated by /AMERICA WEST DBA US AIRWAYS/ US Airways 130 operated by /AMERICA WEST DBA US AIRWAYS 2 1 stop at Phoenix (Sky Harbor Intl.). 1 stop at Las Vegas (McCarran Intl.). 06/18/07 3:00 pm 06/18/07 7:03 pm San Antonio(SAT) Orange County(SNA) 136.00 Book with us Book Direct US Airways 456 operated by AMERICA WEST DBA US AIRWAYS / US Airways 519 operated by AMERICA WEST DBA US AIRWAYS / US Airways 131 operated by AMERICA WEST DBA US AIRWAYS 2 1 stop at Phoenix, AZ for 2hr 16min 1 stop at Las Vegas, NV for 2hr 29min 06/18/07 3:00pm 06/18/07 10:08pm San Antonio, TX Santa Ana, CA 136.00 Select Page: Next If you don't see any results within 2 minutes, click here


InquiryId :  8717  InquiryType :  Dreamtrips  DateAndTime :  2007-06-15 10:11:36  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-15 13:36:43

Yes, transfers are included with air, have a great time.
Customer submitted at 2007-06-15 10:11:36

I have bookeked the dreamtrip to Puerto Vallarta for my family with airfair. I did not see anything about roundtrip transfers. Are transfers included in this dreamtrip?


InquiryId :  8730  InquiryType :  General Questions  DateAndTime :  2007-06-15 12:58:37  Status :  Replied and Resolved
Replied By Sunny at 2007-06-15 12:30:58

Hi
You may try logging in at https://67.154.31.3/MemberToolsDotNet/FirestormLogin.aspx, using your memberid# and password. Also go to myprofile once you login to your back office and change your URL address because spaces and or periods are not allowed in URL names.

Thank You
WorldVentures Team
Customer submitted at 2007-06-15 12:58:37

i am having problems loging in to my account I am a new agent plwase help me. I have put in request for user name and password but nothing has shown up in my emails yet. My id number is 888384


InquiryId :  8731  InquiryType :  Dreamtrips  DateAndTime :  2007-06-15 13:13:26  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-18 11:42:57

Thank you for simplefying this, Robyn is taking care of this.
Customer submitted at 2007-06-15 13:13:26

Hello, how are you today? I have spoken to Robyn last week in regards of the Vegas Dreamtrip in November. I am very sorry for the inconvenience and confusion. But we are now definite that Fung Hor is my guest, And Siu Kok Chuen is the guest of Sau Ching Or, and Jacky Siu (under 17 of age) will also be in the same room as them. Thank You very much, and once again I am sorry for the confusion.


InquiryId :  8734  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-15 13:48:32  Status :  Replied and Resolved
Customer submitted at 2007-06-15 14:35:00

I am not a member yet. I don\'t have access to the back office. Will the \\\'Travel Training\\\' provide training on obtaining a IATAN card? Thank you 303-434-4137
Replied By Sunny at 2007-06-15 13:51:45

hi
For Training information, you need to login to your back office and click on 'Travel Training' Menu.

Thank You
WorldVentures Team
Customer submitted at 2007-06-15 13:48:32

Interested in becoming an agent or RTA and member. I want more information on the training. Once I sign-up will I have training on obtaining a IATAN card and CLIA card?


InquiryId :  8737  InquiryType :  New Reservation  DateAndTime :  2007-06-15 13:58:51  Status :  Replied and Resolved
Replied By Affie at 2007-06-15 18:47:31

We do not give quotes over customer support, you may use a multi-city search option to get the quotes.
Customer submitted at 2007-06-15 13:58:51

I need to book a flight for 1 person departing Los Cabos, Mexico arriving Los Angeles for 2 weeks, then flying to Sacramento for a week, then flying Sacramento back to Los Cabos. Preferably departing American Airlines July 21, 2007 Fl.# 338 Also, I have 2 other passengers flying to Sacramento early August and all 3 passengers departing Sacramento Aug. 17, or 18.


InquiryId :  8741  InquiryType :  Flight  DateAndTime :  2007-06-15 14:52:11  Status :  Replied and Resolved
Replied By Affie at 2007-06-15 18:51:01

This webfares keep fluctuating on the demand Increases or Decreases, they are purely depend on the demand and we have no control over it. once the merchant/direct website update there new result the same will be show on the website. Different hotels have different policies some offer fares Including all the taxes and some with only base fare.
Customer submitted at 2007-06-15 14:52:11

Hello, I'm a WV agent running some searches for potential customers and find that our rates are higher than other similar sites. Are all taxes and fees included in our shown prices?


InquiryId :  8743  InquiryType :  General Questions  DateAndTime :  2007-06-15 15:16:13  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-15 14:55:38

Whom ever you enroll on the trip, must take the trip. Not transferable.
Customer submitted at 2007-06-15 15:16:13

Would like to book a cruise for Myself and a friend before it sells out but dont know who will be able to go with me. If I type in a name and that person cannot go can I take someone else? Is it transferable?


InquiryId :  8748  InquiryType :  New Reservation  DateAndTime :  2007-06-15 16:25:47  Status :  Replied and Resolved
Replied By Isaac P at 2007-06-15 20:36:08

Yes, you can book a last minute flight. Just make sure it\'s an E-ticket. Thank You. WorldVentures Team
Customer submitted at 2007-06-15 16:25:47

can i still book a last minute flight for tommorrow june 16th?


InquiryId :  8750  InquiryType :  Dreamtrips  DateAndTime :  2007-06-15 16:32:31  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-18 07:30:55

The dates have changed slightly do to a conflicting event, the new listing will be up soon.
Customer submitted at 2007-06-15 16:32:31

Why isn't the Mediterranean cruise not listed anymore?


InquiryId :  8759  InquiryType :  Travel Commissions  DateAndTime :  2007-06-15 19:00:02  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-18 12:21:28

Dear Sharon Carey, You are scheduled for a commission payout for DNN39520M (travel package) of $90.19 on the mid-July payout for June travel commissions. Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. The commissionable amount was on the hotel portion only which was $598.00 the base amount. This commission is only paid on the base amount and varies. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commission we receive we split evenly with you the rep, you receive 50%. Also, regarding your car booking 8F52N64U9 everything is in order but, due to fluctuating commission percentages among these car vendors we wait until the invoice has been received to post estimated commissions. Please note: WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. I hope this information has been helpful to you. Sincerely, Client Services
Customer submitted at 2007-06-15 19:00:02

I am a Referral Travel Agent. I've emailed before regarding my commission, please respond back. I don't understand why my commission was only $54.00 on a $2,800.00 travel package and no commission on a car rental for $262.00 on my website!?!? Sharon Carey


InquiryId :  8760  InquiryType :  General Questions  DateAndTime :  2007-06-15 19:00:03  Status :  Replied and Resolved
Replied By Isaac P at 2007-06-15 20:46:14

Hi, You can find out about the discount by clicking on Book Direct and go to the vendor site to get the discount details. Thank you. WorldVentures Team
Customer submitted at 2007-06-15 19:00:03

the sit only allows for a max nomber of 5 persons on a cruise and I wanted to know if there was a discount if there were 10-12 persons and how I go about paying for all of them


InquiryId :  8761  InquiryType :  Dreamtrips  DateAndTime :  2007-06-15 19:17:36  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-18 07:34:38

Just the opposite, most are land only and will only include air fare if specified.
Customer submitted at 2007-06-15 19:17:36

Hello, Do the dreamtrips come with airfare at all. I see on some of the trips it specifies does not include airfare. Do the ones that do not specify that include airfare. Thank you


InquiryId :  8762  InquiryType :  Events  DateAndTime :  2007-06-15 19:20:16  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-25 11:50:26

You will need to login to your .biz site. Under the Main Menu tab click on Events, there you can see the list of events. Once you see the acceleration you wish to attend, click on More Info, finally click on Sign Up Now and proceed with payment.
Customer submitted at 2007-06-15 19:20:16

I am trying to register for the acceleration course held in LA in July. How do I do this?


InquiryId :  8767  InquiryType :  Billing  DateAndTime :  2007-06-15 23:04:54  Status :  Replied and Resolved
Replied By Terri E at 2007-06-21 08:27:11

Jules, $39.94 is for your RTA,Dreamtrips fees. If you have any other concerns please contact us. Thanks
Customer submitted at 2007-06-15 23:04:54

Could you please remind me what my monthly charges are for?


InquiryId :  8768  InquiryType :  Hotel  DateAndTime :  2007-06-15 23:07:33  Status :  Replied and Resolved
Replied By Affie at 2007-06-16 01:10:56

Our website works best on Internet Exlorer if you are using any other browser like Mac, Netscape ... Go to Internet Explorer. If the same problem is accuring on the Internet Exlorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results.
Customer submitted at 2007-06-15 23:07:33

Hello: I was looking for the resort island of Catalina Island, California. There are numerous hotels on this island, and the search engine is unable to find any. Please notify someone as many people like to travel to Catalina Island, as it is a major tourist spot. Thank you.


InquiryId :  8775  InquiryType :  Dreamtrips  DateAndTime :  2007-06-16 05:46:55  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-18 12:52:26

Yes we can get you there from HNL. First, fill out the reservation online, then call the 800 numberto finalize booking. Someone there will help you book the air, the final price will be a different amount.
Customer submitted at 2007-06-16 05:46:55

Hello, I'm interested in the November DreamTrip to Thailand. I see that it includes airfare from LAX. We live in Honolulu. Is it possible to fly direct from HNL instead? Thank you.


InquiryId :  8786  InquiryType :  Genealogy  DateAndTime :  2007-06-16 09:36:40  Status :  Replied and Resolved
Replied By Diana M at 2007-06-26 14:52:11

The enroller gets the 100 dollors and you get the downline.
Customer submitted at 2007-06-16 09:36:40

I was wondering how the down line works? I have six under me but I didn't put any there yet, will I still make money from them or just the person that signed them? Is are membership good for life? Thanks and have a great day. John Knapke


InquiryId :  8787  InquiryType :  Existing Reservation  DateAndTime :  2007-06-16 10:00:21  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 09:36:35

Your best bet will be to contact Carnival and ask for a list of excursions.
Customer submitted at 2007-06-16 10:00:21

I WOULD LIKE A LIST OF EXCURSIONS ON THE MEXICAN CRUISE ON OCT 29-NOV 3RD. I DON'T KNOW WHAT TYPE OF ACTIVITIES I CAN GIVE TO MY DAUGHTER. THANKS


InquiryId :  8792  InquiryType :  Travel Commissions  DateAndTime :  2007-06-16 11:15:15  Status :  In Progress
Customer submitted at 2007-06-16 11:15:15

You charged me twice this month for services. My site does not exist any longer. I tried to use my card for dic=scount & was told the number was invalid back in February. I have not been sent a new card or number. When I used my site to book a trip I was charged an extra amount by cheaptrips. Please reimburse me & cancel my membership! I get better discount with my AAA discount,


InquiryId :  8793  InquiryType :  New Reservation  DateAndTime :  2007-06-16 11:24:50  Status :  Replied and Resolved
Replied By trevor at 2007-06-20 15:29:40

Dear jody maestas
Please disable pop up blocker.

Thankyou
Worldventures Team
Customer submitted at 2007-06-16 11:24:50

I am trying to book a flight and when I click on book direct it won't do anything.


InquiryId :  8800  InquiryType :  Existing Reservation  DateAndTime :  2007-06-16 12:13:46  Status :  Replied and Resolved
Replied By Geetha at 2007-06-20 11:20:55

Hi,
Your member ID is 880812. Please log in to katherinedoerner.worldventures.biz and click on Support request listed under Main Menu, and then on cancellation form on the right.
Thank you,
WorldVentures Team.
Customer submitted at 2007-06-16 12:13:46

I haven't heard from anyone regarding my wanting to cancel my membership. I've tried to get a hold of someone here to find out my username so I can sign in to cancel. Please instruct me on what to do . Thank You Katherine Doerner


InquiryId :  8804  InquiryType :  Dot Com Site  DateAndTime :  2007-06-16 12:33:35  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 09:19:13

Hi
Please send us your Membership ID for further assistance. Thanking you.
Worldventures team.
Customer submitted at 2007-06-16 12:33:35

when booking a flight the customer cannot book direct from the Book Direct link next to the flight. They tried disabling pop up blocker, etc. I also tried it and it is not working. Please look into this, thank you


InquiryId :  8805  InquiryType :  New Reservation  DateAndTime :  2007-06-16 12:36:00  Status :  Replied and Resolved
Replied By trevor at 2007-06-20 15:32:27

Dear Sonja Lavitt
To get a quote on Air Deals, use our powersearch which is under the flight tab.

Thankyou
Worldventures Team
Customer submitted at 2007-06-16 12:36:00

cost of rt from lax to Nagoya, Japan


InquiryId :  8806  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-06-16 12:43:32  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 08:46:47

Hi
Please visit any of our websites listed below. www.Worldventures.com/.biz. Thanking you.
Worldventures team.
Customer submitted at 2007-06-16 12:43:32

I am interested in possiblytaking a cruise and becomming a member and becoming an affiliate Please send me information. Thank You


InquiryId :  8809  InquiryType :  Group Reservation  DateAndTime :  2007-06-16 12:54:44  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-18 08:03:44

Normally on a cruise, you must book 10 cabins to get a group rate.
Customer submitted at 2007-06-16 12:54:44

What is considered a group, how many people? I am interested in a Disney package


InquiryId :  8812  InquiryType :  Group Reservation  DateAndTime :  2007-06-16 13:05:32  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-18 08:05:01

A minimum of 10 cabins need to be booked to get a group rate on most cruises.
Customer submitted at 2007-06-16 13:05:32

What is considered a group, how many people? I am interested in a Disney package


InquiryId :  8818  InquiryType :  Flight  DateAndTime :  2007-06-16 14:17:32  Status :  Replied and Resolved
Replied By trevor at 2007-06-20 15:41:12

Dear Lari-Lynn Shortridge
Please come to live chat and we will assist you regarding your reservation.

Thankyou
Worldventures Team
Customer submitted at 2007-06-16 14:17:32

I made reservations for my son and I, Now I can't find my Itinerary online. My World Venture Trip ID# is 756989886572


InquiryId :  8819  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-16 14:27:21  Status :  Replied and Resolved
Replied By Sunny at 2007-06-17 08:17:14


To upload your photo on your .com site, you need to login to your .com site and then select the \'Upload your website photo\'. You can upload the photo.

Thank You
WorldVentures Team
Customer submitted at 2007-06-16 14:27:21

how do I put my photo in my website??


InquiryId :  8820  InquiryType :  New Reservation  DateAndTime :  2007-06-16 14:45:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-18 09:35:15

OK, I checked and the could find the hotel available.Please retry a search by clicking on the Hotel link and narrowing the search by hotel brand or name.

Thank You
WorldVentures Team
Replied By Dilan D at 2007-06-18 09:21:40

Hi
Please send us your Membership ID for further assistance.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-16 14:45:01

Need to stay at the Hyatt Regency Lost Pines Resort and Spa just outside Austin on Friday, June 29- Sunday, July 1. It is not coming up on power search as an option. Please help?


InquiryId :  8821  InquiryType :  New Reservation  DateAndTime :  2007-06-16 14:52:24  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 08:36:51

Hi
Please send us your Membership ID for further assistance. Thanking you.
Worldventures team.
Customer submitted at 2007-06-16 14:52:24

Need to stay at the W in New York Union Square for dates mentioned below. It is not coming up in power search. Also need airfare for 1 for July 12 returning July 17 from DFW. Please help.


InquiryId :  8822  InquiryType :  New Reservation  DateAndTime :  2007-06-16 15:19:23  Status :  Replied and Resolved
Replied By Sunny at 2007-06-17 08:40:41

Hi
Please give a powersearch and select from the search result and book.

Thank You
WorldVentures Team
Customer submitted at 2007-06-16 15:19:23

I need a price on a multi-city trip


InquiryId :  8823  InquiryType :  Flight  DateAndTime :  2007-06-16 15:38:03  Status :  Replied and Resolved
Replied By trevor at 2007-06-20 15:44:38

Dear victoria agustin
What is error you are getting while trying to book a flight.

Thankyou
Worldventures Team
Customer submitted at 2007-06-16 15:38:03

i am trying to book a flight using wv site and i am unable. can you please help me


InquiryId :  8827  InquiryType :  Group Reservation  DateAndTime :  2007-06-16 17:01:12  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-19 07:23:19

Log onto your worldventures sight and use the POWER SEARCH TOOL BAR, this will bring up all available cruises. This will give you access to the best available rates.
Customer submitted at 2007-06-16 17:01:12

Okay I need to get the best deal for Novemeber 22- 25, 2007 or so on a cruise for 4 adults and 3 Children. We need to port out of Galveston Texas or Lousiana. I was offered $259 a person by Royal Carribean visiting Bahamas. Can you help me?


InquiryId :  8828  InquiryType :  Group Reservation  DateAndTime :  2007-06-16 17:36:42  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-19 07:24:57

Log onto your worldventures websight and use the POWER SEARCH TOOLBAR, this will give you access to all the best available fares and dates.
Customer submitted at 2007-06-16 17:36:42

We are trying to go to Cancun from July 26/27-July 29 2007 or the following weekend. We are going to have approx 10 adults. We are wonding what is the best hotel and flight package you have at the best price.


InquiryId :  8829  InquiryType :  New Reservation  DateAndTime :  2007-06-16 17:56:16  Status :  Replied and Resolved
Replied By Sunny at 2007-06-17 08:13:28

Hi
Please come to \'travel department\' livechat and our representative will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-06-16 17:56:16

I am having difficulty putting together a trip for 2 from SNA to SEA returning from YYJ (Victoria, BC Canada) back to SNA. I want this to be a package so we can get special rates on the hotels an discounts on the whale watching. What is going wrong. Please email me at bauerk@pacbell.net Thanks, Helen Bauer rep# 862957


InquiryId :  8830  InquiryType :  Existing Reservation  DateAndTime :  2007-06-16 18:05:36  Status :  Replied and Resolved
Replied By trevor at 2007-06-20 16:38:09

Dear Toni Lavaeddin
May I have the Tracking # please?

Thankyou
Worldventures Team
Customer submitted at 2007-06-16 18:05:36

Hello I need my reservation emailed to me.


InquiryId :  8838  InquiryType :  Existing Reservation  DateAndTime :  2007-06-16 21:04:14  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 17:41:04

Looks like you had been to live chat at break time... You may come to live chat with Travel Department at morning time after 8.00 am PST and they will be available to assist you further.
Customer submitted at 2007-06-16 21:04:14

i tried the live chat. i waited for 30 minutes and i didnt get a response.when the agent came on they did not respond. i wanted to find out what charges i have incurred, and what else do i have to pay. please respond promptly


InquiryId :  8840  InquiryType :  Upgrades  DateAndTime :  2007-06-16 21:51:03  Status :  Replied and Unresolved
Replied By Affie at 2007-06-20 17:49:18

Please go to live chat with Representative Support and they will be able to assist you further in this.
Customer submitted at 2007-06-16 21:51:03

THIS IS TO INQUIRE ABOUT MY SCREEN NAME IS WRONG. IT'S LissyPRLX@aol.com wiTH double ss, and you were sending me my ID. PLEASE MAKE THE CORRECTION, WITH A NEW ID AS SOON AS YOU AND LET ME KNOW, THANK YU.


InquiryId :  8843  InquiryType :  New Reservation  DateAndTime :  2007-06-17 06:45:26  Status :  Replied and Resolved
Replied By Sunny at 2007-06-17 07:50:49

Hi
you may please try giving a powersearch and still if you are not able to get the result please come to travel department livechat and our representative will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-06-17 06:45:26

Having trouble booking the Hotel Monaco in San Francisco, CA for July 17th through the 20th.


InquiryId :  8853  InquiryType :  New Reservation  DateAndTime :  2007-06-17 10:03:39  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 08:18:06

Hi
Please send us your Member ID for further assistance.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-17 10:03:39

I'm just reporting a logic error with Powersearch under Flights. If this is not the correct place to put this, please advise. When clicked, the radio buttons that show up for Airport selection are not directly associated to the "To" or the "From" box. Selecting a "From" radio button while the "To" textbox has text and focus will put the "From" Airport code into the "To" textbox overwriting what was there. The same is true between the "To" and the "From". I have uploaded a step-by-step screen capture to illustrate this in the event my words are not clear enough: http://ywtsc.com/PowerSearchFlightBug.gif Thank you, Greg


InquiryId :  8858  InquiryType :  Dot Biz  DateAndTime :  2007-06-17 11:23:49  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 07:54:11

Hi
Please send us your Member ID for further assistance.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-17 11:23:49

can't load anything from power search tool bar to my picture / what's going on??


InquiryId :  8861  InquiryType :  Dot Biz  DateAndTime :  2007-06-17 13:50:30  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-18 10:03:21

Hi Shauna, I do see that your picture was accepted. Which of the exams did you take last week? Worldventures Team
Customer submitted at 2007-06-17 13:50:30

874299 I am having some troubles with my exam and ID photo... They don't seem to be saving to the program.I have taken my exam twice once last week and yesterday. I am just wondering if I am doing something wrong and that is why nothing is verified.


InquiryId :  8865  InquiryType :  Genealogy  DateAndTime :  2007-06-17 14:30:38  Status :  Replied and Resolved
Replied By Karen O at 2007-06-21 16:47:11

Please go to your back office under support requests and choose the online form for placement change.
Customer submitted at 2007-06-17 14:30:38

I need to have Robert Gilbaugh moved to my left side. I am FQR, but I do not fully have 3 on the left and 3 on the right. Robert would make it complete.Please put Robert above Doug/Walter Gilbaugh since he was in prior to Doug.


InquiryId :  8870  InquiryType :  New Reservation  DateAndTime :  2007-06-17 16:01:46  Status :  Replied and Resolved
Replied By Sunny at 2007-06-18 08:30:13

Hi
For flights, we no longer do bookings because flights dont have commissions and booking fees are too small to cover the cost. Powersearch for flights is a convenience tool to help you find the best fare.

Thank You
WorldVentures Team
Customer submitted at 2007-06-17 16:01:46

HI, I'm trying to book a flight from SVO to Sfo, but the only option available is to "buy direct", there is no option to continue and buy through this site. Please advise Thanks, Galya


InquiryId :  8881  InquiryType :  General Questions  DateAndTime :  2007-06-17 20:58:25  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 09:38:53

We are currently looking at a train trip. Thank you for your suggestion.
Customer submitted at 2007-06-17 20:58:25

I had an interesting request today. I was asked it there were any Dream Trips that did not involve flights, but rather a train trip. I would recommend that we have a BTA put together a trip from New York to Vegas, and from each stop along the way to Vegas.


InquiryId :  8887  InquiryType :  Travel Commissions  DateAndTime :  2007-06-17 23:33:40  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-18 12:29:15

Dear Aaron Arteag, If your address is incorrect please e-mail us with the correct address so that we can update your information. Thank you. Client Services
Customer submitted at 2007-06-17 23:33:40

How do I change my mailing address to receive travel commission?


InquiryId :  8894  InquiryType :  Dreamtrips  DateAndTime :  2007-06-18 05:10:52  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-18 07:59:12

The dates on this trip are going to change slightly due to a conflict with a prior event, it will be listed shortly with the new dates.
Customer submitted at 2007-06-18 05:10:52

Is there a mediterranean cruise available or coming soon.


InquiryId :  8895  InquiryType :  Existing Reservation  DateAndTime :  2007-06-18 06:49:48  Status :  Replied and Resolved
Replied By Geetha at 2007-06-20 10:09:21

Hi,
The cruise has not been booked as the price had increased to $338.48 pp total with insurance and $676.96 total for 2 with insurance. If this price is okay with you, please come to Live chat with travel department and book this.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-18 06:49:48

I submitted for a cruise this morning and wanted to confirm via email, but my mailbox was full and I didn't receive the email. Can you please resend it to daytonsteppers@yahoo.com? I am putting the email address I used this morning below. But the mailbox is over the limit, so please resend to daytonsteppers@yahoo.com. The Tracking number is:GRP00DTZ000N


InquiryId :  8896  InquiryType :  Dreamtrips  DateAndTime :  2007-06-18 07:05:17  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-18 08:00:54

The dates on this trip are going to change slighty due to a conflict with another event. The new dates will be listed shortly.
Customer submitted at 2007-06-18 07:05:17

We were looking at the mediteranean cruise in march of 2008 and now it isn't listed. Is it sold out already?


InquiryId :  8900  InquiryType :  General Questions  DateAndTime :  2007-06-18 08:01:42  Status :  Replied and Resolved
Replied By Sunny at 2007-06-18 07:54:03

hi
Can you give me the link where they are trying to enter your URL name.

Thank You
WorldVentures Team
Customer submitted at 2007-06-18 08:01:42

when some of customers got to the company website to look at travel and then go to the bottom of the page where it says to type in a representative's website for credit on their travel. They type in joy1. and worldventures.com and then click on GO, my website does not come up. Please help.


InquiryId :  8904  InquiryType :  Flight  DateAndTime :  2007-06-18 08:58:19  Status :  Replied and Resolved
Replied By Geetha at 2007-06-20 10:32:15

Hi,
If you are issued electronic tickets, you will receive a confirmation email, which you will have to take a print out and show at the airport along with a valid government issued photo ID.
If you are issued paper tickets, they will be mailed to the credit card billing address.
Thank you,
WorldVentures Team.
Customer submitted at 2007-06-18 08:58:19

how do i get my tickets


InquiryId :  8905  InquiryType :  Dreamtrips  DateAndTime :  2007-06-18 08:59:36  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-18 08:50:35

Robyn is working on getting you the information yu need and she will be in touch with you directly.
Customer submitted at 2007-06-18 08:59:36

I booked the Carribbean Cruise on August 12th. I am trying to get a copy of my birth certificate from the state of louisiana so i can go on this trip. In order to process my request within 2 weeks, they are requiring proof i am traveling, in the form of the itenerary for the cruise, with my name and the dates included. Please contact me so i can get this. If you cannot send it by email, let me know and i will provide a fax number. thanks


InquiryId :  8908  InquiryType :  New Reservation  DateAndTime :  2007-06-18 10:01:54  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 09:26:57

Hi
Please submit your travel request to travel@worldventures.com.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-18 10:01:54

is there a phone number to your company?....I would like info on a cruise thank you


InquiryId :  8914  InquiryType :  Existing Reservation  DateAndTime :  2007-06-18 10:24:00  Status :  Replied and Resolved
Replied By Geetha at 2007-06-20 10:26:41

Hi,
Thank you for your feedback. The only information that we had was an email which was forwarded to you before you travelled for the trip.
Thank you,
WorldVentures Team.
Customer submitted at 2007-06-18 10:24:00

Itinerary # GRP62Z0H05GT I wish to thank you very much with this booking, everything went great. I need some assistance, I did not receive a receipt from the hotel upon checkout, and was wondering if you were issued one that you can forward to me.


InquiryId :  8917  InquiryType :  Existing Reservation  DateAndTime :  2007-06-18 11:03:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-18 16:20:26

Please come to live chat and our representative will help you with terms and conditions on the ticket.

Thank You
WorldVentures Team
Customer submitted at 2007-06-18 11:03:17

need to cancel Trip for reservation confirmation #GRP97LC97MN0. Please Emergency came up. We already called the airlines. Thanks


InquiryId :  8918  InquiryType :  Billing  DateAndTime :  2007-06-18 11:06:31  Status :  Replied and Resolved
Replied By Sunny at 2007-06-18 13:49:10

Hi
You need to login to your backoffice and select \'Support request\' under main menu and click on \'cancel membership\' and submit.

Thank You
WorldVentures Team
Customer submitted at 2007-06-18 11:06:31

I would like to cancel my membership, and I'm unsure how to go about that.


InquiryId :  8919  InquiryType :  New Reservation  DateAndTime :  2007-06-18 11:09:36  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 10:39:55

Hi
Please click on the Multi city option in your .com site.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-18 11:09:36

i want a air and hotel package to LA, Ca next month, but i want to continue my trip to another destination, not the location i am parting from ,,, any suggestions


InquiryId :  8922  InquiryType :  New Reservation  DateAndTime :  2007-06-18 11:19:58  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 11:07:30

Hi
Please try turning off pop up blocker or enable cookies. Thanking you.
Worldventures team.
Customer submitted at 2007-06-18 11:19:58

I am trying to book a flight from PHX to CMH I selected my flight, hit "Book Direct". A box comes up saying a new window will open and you can book it direct and nothing happens


InquiryId :  8931  InquiryType :  General Questions  DateAndTime :  2007-06-18 12:05:22  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 12:10:11

Hi
Please send us your Membership ID for further assistance.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-18 12:05:22

I need to know how to get my iata #. I had previously printed the letter printed from the back office, but have missed placed it and have been unable to get the information since the web site was updated. Iam also planning my family vacation and would like to know how to go about doing so through disney, what type of information is required for the travel agent discount. Thank you, Liz


InquiryId :  8932  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-18 12:07:06  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-18 11:35:22

Hi
So far we have had none. No plans for one yet.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-18 12:07:06

I would like to know if you had any trips that one could take by train or rail. I have not seen it on your site so far. Kenneth Erickson 883184 715-246-3247 http://kje.worldventure.com


InquiryId :  8936  InquiryType :  New Reservation  DateAndTime :  2007-06-18 12:52:47  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-19 10:14:09

Hi
Please send us your Membership ID for further assistance.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-18 12:52:47

How do I specify business class?


InquiryId :  8938  InquiryType :  Existing Reservation  DateAndTime :  2007-06-18 13:08:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-18 14:41:51

Can I have the member Id for which you want to cancel the autoship of magazine membership?

Thank You
WorldVentures Team
Customer submitted at 2007-06-18 13:08:10

Please cancel our autoship for the travel membership. We do not use it. Our last order # was 100014178.


InquiryId :  8943  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-06-18 13:29:30  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-18 14:13:53

Login to your back office, and under the Support Tools tab click on Marketing Materials. These marketing materials will be very helpful.
Customer submitted at 2007-06-18 13:29:30

HI. TO WHOM IT MAY CONCERN: THIS IS TO INQUIRE ABOUT ACCESS TO BUSINESS CARDS, ANY FLYERS, THAT MAY HELP ME IN MY MARKETING EFFORTS. IT WILL BE VERY HELPFUL IF YOU CAN ASSIST ME IN SOME SORT OF ADVERTISEMENT TO ATTRACT POTENTIAL REPS TO MY CIRCLE. AND PROVIDE TRAINING MATERIALS TO THE NEW REPS WHO JOIN US. I WOULD LIKE TO EMPHASIZE THAT I SPEAK 2 LANGUAGES, IF IT'S POSSIBLE TO HAVE YOUR CONSENT INTO TRANSLATING IN SPANISH, THE FLYERS, ANY TRAINING MATERIALS, THE ADD, OR SOME OTHER INFORMATION WITH THE GOAL TO PROVIDE A BETTER UNDERSTANDING OF OUR PRODUCTS AND SERVICES TO SPANISH SPEAKING CUSTOMERS. THANK YOU AND LOOKING FORWARD TO DOING BUSINESS WITH YOU REAL SOON. Sincerely yours, Wanda L. Villegas


InquiryId :  8945  InquiryType :  Existing Reservation  DateAndTime :  2007-06-18 13:33:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-18 14:40:19

You have a confirmed reservation for the 18th June.Payless confirmation number is 5943658 .

Thank You
WorldVentures Team
Customer submitted at 2007-06-18 13:33:01

Car Rental in Las Vegas 6/18-20 Conf#GRP92736GN00


InquiryId :  8946  InquiryType :  Existing Reservation  DateAndTime :  2007-06-18 13:36:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-06-18 14:34:36

You will have to come to live chat and our representative will help you get the rules and restriction on the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-06-18 13:36:42

i writing about tracking number grp50pxq9p72. we had the flight coming out of the wrong city we need it to leave from. tulsa oklahomanot oklahoma city. can you help us in this sitiuation.


InquiryId :  8957  InquiryType :  Group Reservation  DateAndTime :  2007-06-18 14:59:23  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-19 08:03:36

I will call and see if I can help.
Customer submitted at 2007-06-18 14:59:23

I need some help! I have been on the live chat twice and haven't had any luck with 2 issues: 1. Group Travel 2. Dashboard Please call me at 952-423-4103 ASAP!!!! I'm very frustrated! Judy Sagen


InquiryId :  8961  InquiryType :  Dreamtrips  DateAndTime :  2007-06-18 16:15:56  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-19 13:43:45

I hope Patti was able to take care of everything for you, if you have any other questions or concerns please let me know.
Customer submitted at 2007-06-18 16:15:56

I have not been billed for the Mexico cruise to Cabo San Lucus and Ensada in Oct. Can I cancell without a fee?


InquiryId :  8962  InquiryType :  Dreamtrips  DateAndTime :  2007-06-18 16:31:59  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-19 07:54:04

We are sorry for any confusion, that problem has been addressed. Thank you for understanding.
Customer submitted at 2007-06-18 16:31:59

Please add the year to the dates of the trips.. I have people asking what year.. they are getting confused... Thanks Debbie


InquiryId :  8965  InquiryType :  New Reservation  DateAndTime :  2007-06-18 16:54:37  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-19 07:28:15

Visit our website and make your search. https://www.world-venture.com/.
Customer submitted at 2007-06-18 16:54:37

Needing round trip flight and motel for 4 adults. Leaving atlanta on January 2, 2008 to New Zealand. 3 are returning on Jan. 23 and 1 is returning on January 12th. We thought we might could find a better price if they used a motel instead of flight only. Or even a car rental. They could stay one night going and one night leaving or what ever. Or a car rental. Just please find cheapest rate.


InquiryId :  8967  InquiryType :  Travel Commissions  DateAndTime :  2007-06-18 17:01:21  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-26 10:03:38

Dear V. Nessa Piliati, I have checked your back office and all of the bookings we have are listed. To view your bookings login to your .com site and click the link on the left \"See bookings from your site\" all bookings made on your site will then appear. If you have any other concerns please open a support request with the WorldVentures booking id and I will be more than happy to further investigate this matter. Have a wonderful week. Sincerely, Client Services
Customer submitted at 2007-06-18 17:01:21

Aloha, Thank you for working my back office. There's 1 booking on there, but where is the rest. The same request i had put all booking records together. Please check on that other booking. It looks really nice to have whatever travel is booked via my website. If need other record..please check other request i submitted like last month. Mahalo,


InquiryId :  8971  InquiryType :  Dot Com Site  DateAndTime :  2007-06-18 17:34:38  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-19 07:31:51

The site is https://www.world-venture.com/ and seems to be running properly. Were you getting some sort of error?
Customer submitted at 2007-06-18 17:34:38

this site is not working properly, you cannot book ANYTHING on it. I have had a live chat numerous times and sent emails with no respose. Please contact me, I am very disappointed with not only the site but the lack of response. I am trying to book a car and it won't let me.


InquiryId :  8973  InquiryType :  Dreamtrips  DateAndTime :  2007-06-18 17:58:58  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-19 07:55:58

Thank you for your suggestion, it usually takes a while to put something like that together, but we will look into the possibilities of making something like that happen.
Customer submitted at 2007-06-18 17:58:58

Hello, I have a group of people in my business from Sierra Leone, Africa and they have expressed an interest in having a DreamTrip to their country. Can we do this? Thank you!


InquiryId :  8975  InquiryType :  New Reservation  DateAndTime :  2007-06-18 18:13:25  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-19 08:28:47

Hi
Please log on to your .com site and click on the Multi City option.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-18 18:13:25

i want a air and hotel package to LA, Ca next month, but i want to continue my trip to another destination, not the location i am parting from ,,, any suggestions


InquiryId :  8977  InquiryType :  Existing Reservation  DateAndTime :  2007-06-18 18:31:33  Status :  Replied and Resolved
Replied By Geetha at 2007-06-20 10:47:24

Hi,
Please call customer service at 972-985-6841.
Thank you,
worldVenturee Team.
Customer submitted at 2007-06-18 18:31:33

I am still not able to register for the Acceleration course in my back office. After my last request I received info. but still am unable to register for anything. Tried clicking on the info...Nothing!!! Need phone # to call someone.


InquiryId :  8981  InquiryType :  General Questions  DateAndTime :  2007-06-18 19:15:48  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-19 08:21:09

Hi
Please send us your Membership ID for further assistance.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-18 19:15:48

I have submitted two group requests and I never get responses back. Is there someone that I can speak to directly?


InquiryId :  8982  InquiryType :  Genealogy  DateAndTime :  2007-06-18 20:02:55  Status :  Replied and Unresolved
Replied By Karen O at 2007-06-21 17:10:22

I am sorry, but I do not know to which information you are reffering. Please be more specific.
Customer submitted at 2007-06-18 20:02:55

Where do I find this information? lrc


InquiryId :  8986  InquiryType :  Flight  DateAndTime :  2007-06-18 20:55:10  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 18:46:41

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming.
Customer submitted at 2007-06-18 20:55:10

I have just become a member and I am trying to book a flight. How do book a flight and have it under my account?


InquiryId :  8987  InquiryType :  General Questions  DateAndTime :  2007-06-18 20:56:40  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-19 08:11:11

Hi
Please log on to your .biz site and click on Support Request under Main Menu and fill up the cancellation form.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-18 20:56:40

I would like to cancel my subscription would you please do this or let me know what I need to do? Thanks


InquiryId :  8989  InquiryType :  Flight  DateAndTime :  2007-06-18 21:01:05  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 18:48:32

Use PowerSearch and select the best Itinerary which suits you and submit the booking.
Customer submitted at 2007-06-18 21:01:05

look for a flight from TPA or MCO goin to AGB 0n 9/06/07 till 9/09/07


InquiryId :  8993  InquiryType :  Flight  DateAndTime :  2007-06-18 22:42:01  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 18:50:39

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking.
Customer submitted at 2007-06-18 22:42:01

I am trying to book a flight to Hawaii for friends of mine on our website. I do not see the airfares that are on Continentals website. I want to book the flights here so that we can receive the commission for the flights. Flight total is $3,073.60 but the flights do not show up on the powersearch, can we still book the reservations and get credit for them? The Continental site shows $708 round trip from OKC to HNL. Please advise. I need to know today before this web fare is gone. Thank you.


InquiryId :  8997  InquiryType :  Dot Biz  DateAndTime :  2007-06-19 03:41:22  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-19 07:50:47

Hi
Please send us your Membership ID for further assistance.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-19 03:41:22

I can't access the test. When I try, I am returned to the introduction.


InquiryId :  8999  InquiryType :  Existing Reservation  DateAndTime :  2007-06-19 06:38:40  Status :  In Progress
Replied By Affie at 2007-06-20 18:51:36

Could you please be more clear on it.
Customer submitted at 2007-06-19 06:38:40

need info


InquiryId :  9000  InquiryType :  Existing Reservation  DateAndTime :  2007-06-19 06:38:50  Status :  In Progress
Customer submitted at 2007-06-19 06:38:50

need info


InquiryId :  9002  InquiryType :  All Other Commissions  DateAndTime :  2007-06-19 07:20:14  Status :  Replied and Resolved
Replied By Terri E at 2007-08-27 06:38:35

Tarnesha, thanks for your Inquiry. RBS, the only advantage is the you get paid for every member that buys a product, you get paid $100. But you don\\\'t get commissions and you aren\\\'t in the binary. So, it limits your ability to get any cycle bonuses. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-06-19 07:20:14

Please provide details of the Representative Business System package for $99. What type of commissions are made as a Representative? What are the limitations of the RBS package?


InquiryId :  9017  InquiryType :  Flight  DateAndTime :  2007-06-19 10:16:43  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:01:47

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done
Customer submitted at 2007-06-19 10:16:43

brand new customer, need help and guidance to access packages with your company. would like to perhaps speak to someone on how this membership works


InquiryId :  9022  InquiryType :  New Reservation  DateAndTime :  2007-06-19 10:52:24  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-19 10:45:43

Hi
Please E-mail your travel details at travel@worldventures.com and someone will get back to you.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-19 10:52:24

My aunt is going on a cruise the end august to the beginning of sept. aboard the ecstasy. it is leaving from galveston and returns to galeveston. she found a price of $400 per person for two people. I am trying fing if we can do better than that. Let me know asap because she needs to pay by thursday the 21st.


InquiryId :  9025  InquiryType :  General Questions  DateAndTime :  2007-06-19 11:23:25  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-19 10:53:32

Hi
Please click on your .biz site click on Support Request under Main Menu and fill up the cancellation form.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-19 11:23:25

How do I deactivate my membership?


InquiryId :  9031  InquiryType :  Travel Commissions  DateAndTime :  2007-06-19 11:44:31  Status :  In Progress
Customer submitted at 2007-06-19 11:44:31

how do I upgrade to first class on a flight if I wanted too,


InquiryId :  9042  InquiryType :  Hotel  DateAndTime :  2007-06-19 13:40:08  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:09:17

This fares are already discounted hence there will be no more discounts.
Customer submitted at 2007-06-19 13:40:08

WHICH HOTELS DO YOU KNOW OF FROM PREVIOUS EXPERIENCE THAT EXTEND DISCOUNTS TO WV TRAVEL AGENTS? THAT IS ALL I ASKED FOR, I GOT SHUT OUT.


InquiryId :  9046  InquiryType :  New Reservation  DateAndTime :  2007-06-19 14:34:57  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-19 14:10:42

How may I help you?
Customer submitted at 2007-06-19 14:34:57

hello


InquiryId :  9047  InquiryType :  New Reservation  DateAndTime :  2007-06-19 14:43:08  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-19 14:10:10

htt://world.worldventures.com/ is our site. What trouble are you having?
Customer submitted at 2007-06-19 14:43:08

Since you changed the website I am having trouble booking a flight can you assist me?


InquiryId :  9051  InquiryType :  Hotel  DateAndTime :  2007-06-19 15:04:01  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:11:26

We search for the lowest available at the moment, Once you give a search a list of Itineraries will appear you need to select the best one which suits you and submit the booking.
Customer submitted at 2007-06-19 15:04:01

i NEED A PHONE NUMBER PLEASE, TO TALK TO WV REP ASAP. REGARDING HOTEL BOOKINGS AND DISCOUNTED TA RATES, WHICH HOTELS ARE YOU LISTED WITH? ANY NAMES? IT WOULD HELP A LOT. FORTUNATE 883164


InquiryId :  9053  InquiryType :  Flight  DateAndTime :  2007-06-19 15:16:18  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:12:54

We search for the lowest fares, All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming.
Customer submitted at 2007-06-19 15:16:18

do you offer flights with Taca airlines? I'm trying to get a flight to san jose, costa rica. that is their country's airline thanks


InquiryId :  9054  InquiryType :  Existing Reservation  DateAndTime :  2007-06-19 15:24:15  Status :  Replied and Resolved
Replied By Affie at 2007-06-21 19:07:04

You may come to live chat with the Travel Department and we will be able to assist you further.
Customer submitted at 2007-06-21 07:47:19

PLEASE CALL ME AT 806 364-1273 THANK YOU ANNA
Customer submitted at 2007-06-21 07:35:13

I need some help, I guess I am confused about the reservations that I have made
Replied By Affie at 2007-06-20 19:21:42

Your reservation is cancelled and the cancellation email has also been sent.
Customer submitted at 2007-06-19 15:24:15

I need to cancel this reservation tracking GRPFA6P002L5


InquiryId :  9055  InquiryType :  Existing Reservation  DateAndTime :  2007-06-19 16:06:30  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:23:01

Please use PowerSearch a list of Itineraries will appear you need to select the best one which suits you and complete the booking.
Customer submitted at 2007-06-19 16:06:30

hello i need a flight to las vegas form monroe lousianna


InquiryId :  9056  InquiryType :  New Reservation  DateAndTime :  2007-06-19 16:09:03  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-19 15:33:48

Visit https://www.world-venture.com/ and you can browse and book your flight to Las Vegas.
Customer submitted at 2007-06-19 16:09:03

please help me book a flight from monroe lousianna to las vegas


InquiryId :  9058  InquiryType :  Flight  DateAndTime :  2007-06-19 16:20:41  Status :  Replied and Resolved
Replied By Geetha at 2007-06-20 11:32:55

Hi,
Taxes are included in the fares quoted online.
Thank you,
WorldVentures Team.
Customer submitted at 2007-06-19 16:20:41

I am a fairly new agent and a customer would like to know if our prices include taxes or any other fees on flight tickets, please reply with a response.


InquiryId :  9060  InquiryType :  Existing Reservation  DateAndTime :  2007-06-19 16:59:02  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:27:38

Come to live chat with Travel Department and they will be able to assist you further in this regard.
Customer submitted at 2007-06-19 16:59:02

I booked a flight May 27,2007 for Lisa Stefani from SFO to Pisa, Italy departing 6/25/2007 at 10:30 PM from SFO. Delta Airlines Flight 1496. The tickets have not yet arrived. Customer needs them ASAP


InquiryId :  9072  InquiryType :  Existing Reservation  DateAndTime :  2007-06-19 19:30:25  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:32:29

I am good thank you.
Customer submitted at 2007-06-19 19:30:25

hi baby how are you? hope u r ok take care luciano


InquiryId :  9073  InquiryType :  Existing Reservation  DateAndTime :  2007-06-19 19:32:21  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:33:27

May I know what is this regarding.
Customer submitted at 2007-06-19 19:32:21

coll me luciano


InquiryId :  9074  InquiryType :  New Reservation  DateAndTime :  2007-06-19 19:46:23  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-20 08:18:51

Hi
Please uninstall the power search toolbar, delete the cookies and restart the system and try again.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-19 19:46:23

why is my search taking so long???? and all results come back unavailable??


InquiryId :  9075  InquiryType :  New Reservation  DateAndTime :  2007-06-19 19:48:35  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-20 08:17:09

Hi
Please uninstall the power search toolbar, delete the cookies and restart the system and try again.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-19 19:48:35

No results shown for flight, car, or hotel. Power searchdoes not seem to be working. 8:15 MST


InquiryId :  9076  InquiryType :  Travel Commissions  DateAndTime :  2007-06-19 20:10:35  Status :  In Progress
Customer submitted at 2007-06-19 20:10:35

I am considering signing up at a RTA with your company. I did a couple of searches today for comparason and unforunately, for both searches, Orbitz was cheaper. How would I explain this to potential clients??


InquiryId :  9077  InquiryType :  Travel Commissions  DateAndTime :  2007-06-19 20:15:56  Status :  In Progress
Customer submitted at 2007-06-19 20:15:56

I cannot figure out how to oder busiess cards. I signed up on 6/14 and I have never rec\'d a welcoming e-mail from World Ventures, can there be a problem with my sign up? #888971


InquiryId :  9085  InquiryType :  Dot Com Site  DateAndTime :  2007-06-19 22:38:07  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-20 07:53:41

Hi
Please send us your Membership ID for further assistance.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-19 22:38:07

we have text on top of text can you please help me with my website


InquiryId :  9088  InquiryType :  Hotel  DateAndTime :  2007-06-19 23:29:57  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:36:31

Please come to live chat with Travel Department and will be able to assist you further.
Customer submitted at 2007-06-19 23:29:57

here i am again, still no help. any suggestion who i should contact? any REAL phone numbers we can use?????? THIS IS URGENT FOR MY CLIENT, PLEASE RESPOND? Fortunate 883164


InquiryId :  9089  InquiryType :  General Questions  DateAndTime :  2007-06-19 23:56:29  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-20 07:51:01

Hi
Please uninstall the power search toolbar, delete the cookies and restart the system and try again.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-19 23:56:29

I am continuing to have problems with the search engine. I am trying to book travel for a spa vacation however, when I hit the book button, it does nothing. Should there be a place to put credit card information, etc. I am also having questions about the full benefit of my membership, I have made several inquiries but have not received any information concerning my questions; could someone please call me (321) 443-3661 or (407) 522-1303. thanks. Shirley thomas #768806


InquiryId :  9090  InquiryType :  Flight  DateAndTime :  2007-06-20 00:24:19  Status :  Replied and Resolved
Replied By Geetha at 2007-06-20 09:23:18

Hi,
You can book upto 8 passengers in one request.

Thank you,
WorldVentures Team.

Customer submitted at 2007-06-20 00:24:19

HOW AM I ABLE TO PURCHASE SIX TICKETS AT ONCE INSTEAD OF FIVE ONLY OR AT LEAST NINE?


InquiryId :  9093  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-20 01:19:36  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-20 11:14:05

For your .biz site just click on the, Forgot Your Password? Click Here. On the .com site click, Forgot Login?
Customer submitted at 2007-06-20 01:19:36

I forgot my user ID name and password ...what do I do? I am a member! my name is Nancy Cristhina Limb email : crqlove@hotmail.com Provo - Utah


InquiryId :  9106  InquiryType :  Dreamtrips  DateAndTime :  2007-06-20 08:52:08  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-20 14:03:20

The puerto Vallarta trip including air fare is sold out, however the LAND ONLY trip is still available.
Customer submitted at 2007-06-20 08:52:08

What happened to the Puerto Valarta trip in early August? I would also like to travel solo? How do I book this, Gay


InquiryId :  9107  InquiryType :  New Reservation  DateAndTime :  2007-06-20 08:59:17  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-20 12:32:29

We would love to help you, you can book your your trip at https://www.world-venture.com. If you have any problem, you may contact us by chat, issue a trouble ticket or by phone at 972-985-6841.
Customer submitted at 2007-06-20 08:59:17

I am looking to book a trip to New York - I was told to check with ya'll through a relative. Would you be interested in helping me? Thanks


InquiryId :  9119  InquiryType :  Flight  DateAndTime :  2007-06-20 10:50:53  Status :  Replied and Resolved
Replied By Geetha at 2007-06-20 10:56:50

Hi,
We do not give quotes via email as fares change in a matter of seconds. Please come to Live chat after you submit the reservation quest and they will assist you in booking the flights chosen.
Thank you,
WorldVentures team.
Customer submitted at 2007-06-20 10:50:53

Looking for a flight to Athens, Greece from San Diego, CA on Continental Airlines. Leaving 10/19 at 8:00 a.m. flt 1827 to Newark; leaving 5:30 p.m. flt 104 arr Athens 10:20 a.m. Return on 10/29. Leaving Athens 11:20 a.m. flt 105 arr Neward 4:30 p.m.; leaving Newark flt 1426 at 5:30 p.m. arr San Diego 8:33 p.m. If available, what is your price?


InquiryId :  9121  InquiryType :  New Reservation  DateAndTime :  2007-06-20 11:35:57  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-21 13:43:24

Please visit our site at https://www.world-venture.com/. You can also get on live chat.
Customer submitted at 2007-06-20 11:35:57

I need some assitance in booking a trip


InquiryId :  9122  InquiryType :  New Reservation  DateAndTime :  2007-06-20 11:35:58  Status :  Replied and Resolved
Customer submitted at 2007-06-20 11:35:58

I need some assitance in booking a trip


InquiryId :  9123  InquiryType :  New Reservation  DateAndTime :  2007-06-20 11:36:01  Status :  Replied and Resolved
Customer submitted at 2007-06-20 11:36:01

I need some assitance in booking a trip


InquiryId :  9125  InquiryType :  Group Reservation  DateAndTime :  2007-06-20 11:55:17  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-20 14:16:15

How many people, dates, any specific property of hotel you want to visit? Please let me know, I would love to help.
Customer submitted at 2007-06-20 11:55:17

interested in disneyland packages


InquiryId :  9129  InquiryType :  Group Reservation  DateAndTime :  2007-06-20 12:36:52  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-20 14:17:35

I will give you a coll to get some specific information and hopefully I can help.
Customer submitted at 2007-06-20 12:36:52

Hi, This is my first time with a large party. Can I call someone for this just to clarify a couple of things? Thanks - Pat


InquiryId :  9130  InquiryType :  Magazines  DateAndTime :  2007-06-20 12:42:51  Status :  Replied and Resolved
Customer submitted at 2007-06-20 12:42:51

I was a representative of World Ventures but quit last month and I cancelled my magazine subscription as well. The magazine subscription company debited my credit card on 6/19. I cancelled my membership and no longer participating in the membership. I need to have them credit back my account the $99.00 they charged. Can you help me with this immediatedly? Tammy Hussain Previous ID#879311.


InquiryId :  9132  InquiryType :  Existing Reservation  DateAndTime :  2007-06-20 12:55:00  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:39:21

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done
Customer submitted at 2007-06-20 12:55:00

I am checking a travel package to bali from YVR , looking for all inclusive deal. The search only produce hotel and air, not enough info.


InquiryId :  9137  InquiryType :  New Reservation  DateAndTime :  2007-06-20 13:24:24  Status :  Replied and Resolved
Replied By Nick at 2007-06-22 12:17:28

Hi,
I need your member ID and travel details to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-20 13:24:24

I have inquired about a roundtrip ticket to Las Vegas and 2 day hotel stay at the Rio on July 9 to July 11. My question is I put in 1 adult computer changes it to 2 adults, is the $463. price that comes up for 2 airfares and double occupancy in the room?


InquiryId :  9142  InquiryType :  Reactivation  DateAndTime :  2007-06-20 13:43:19  Status :  Replied and Resolved
Replied By Dilan D at 2007-06-21 08:38:38

Hi
For any cancellation and changes you need to come back to live chat.

Thanking you.
Worldventures team.

Customer submitted at 2007-06-20 13:43:19

i need to cancel my rta card as soon as possible. who do i contact?


InquiryId :  9148  InquiryType :  Existing Reservation  DateAndTime :  2007-06-20 15:10:05  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:41:36

Please use PowerSearch and select the best Itinerary which suits you and complete the booking request.
Customer submitted at 2007-06-20 15:10:05

kansas city to portland oregon 9-5-07 7pm flight back 9-11-07 mid-morning flight


InquiryId :  9149  InquiryType :  General Questions  DateAndTime :  2007-06-20 15:11:19  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-21 14:35:40

WorldVentures receives the commission approximately 60-120 days after the date of travel from the vendor with which we pay out their due commission.
Customer submitted at 2007-06-20 15:11:19

how long do i have to wait until i get my commission....or do I have to be a fully-qualified rep to recieve it??


InquiryId :  9155  InquiryType :  Existing Reservation  DateAndTime :  2007-06-20 15:55:42  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:47:31

I see here this reservation request is cancelled.
Customer submitted at 2007-06-20 15:55:42

please cancel my reservation request tracking # GRP2K5A39Z50. I will book with orbitz instead. pls confirm cancellation via email, thx.


InquiryId :  9166  InquiryType :  Flight  DateAndTime :  2007-06-20 18:06:08  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:49:51

You may need to use PowerSearch and select the best Itinerary which suits you and the complete details including fare will be displayed there. Note this webfares keep fluctuating on the demand for the particular flight Increases or Decreases.
Customer submitted at 2007-06-20 18:06:08

dallas to Corpus Christie July 21-july25 round trip 29 yrs/23yrs/4yrs/2yrs old How much? I found it on SW air for $796.40 non stop.


InquiryId :  9171  InquiryType :  Existing Reservation  DateAndTime :  2007-06-20 18:53:16  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 19:55:26

As requested by you, we have cancelled this reservation request and the cancellation email has also been sent to you.
Customer submitted at 2007-06-20 18:53:16

I need to cancel a reservation on a car rental


InquiryId :  9173  InquiryType :  Events  DateAndTime :  2007-06-20 19:17:35  Status :  Replied and Resolved
Replied By Courtney T at 2007-07-19 08:36:40

Good Morning, Please fax your resume to 972-985-6842. I will forward it to the correct department. Thank You
Customer submitted at 2007-06-20 19:17:35

Hello World Ventures: I recently relocated to Dallas from Los Angeles. I am looking for an opportunity in Marketing/Public Relations, coordinating brand awareness, press/media coverage and events. Interested in knowing if you are looking to hire in this department. I look forward to having the opportunity to speak further and send my resume for review. Thank you! Best Regards, Rachel Leigh Ward


InquiryId :  9181  InquiryType :  Dot Biz  DateAndTime :  2007-06-20 20:46:44  Status :  Replied and Resolved
Replied By Nick at 2007-06-21 16:00:04

Hi,
The site is under maintenance. Please try tomorrow.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-20 20:46:44

worldventuresVT.com site is giving an error to me and other people on my team that our LOCATION IS NOT ACTIVE?


InquiryId :  9186  InquiryType :  Flight  DateAndTime :  2007-06-20 22:06:40  Status :  Replied and Resolved
Replied By Affie at 2007-06-20 23:06:23

Please use PowerSearch a list of Itineraries will appear you need to select the best one which suits you and complete the booking.
Customer submitted at 2007-06-20 22:06:40

I am trying to find a flight to Chicago Midway from Burbank CA on tuesday June 26 returning June 29. 1 adult prefer nonstop


InquiryId :  9188  InquiryType :  Dreamtrips  DateAndTime :  2007-06-21 00:21:02  Status :  Replied and Resolved
Customer submitted at 2007-06-21 00:21:02

What is the price on the Caribbean cuise hat too low o advertise?


InquiryId :  9191  InquiryType :  Travel Commissions  DateAndTime :  2007-06-21 04:04:38  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-26 11:28:35

Dear Nessa, I do apologize, it is not available for viewing in your backoffice. Thank you, Client Services
Customer submitted at 2007-06-21 04:04:38

ALOHA, PLEASE CHECK ON THIS TRACKING # THAT BOOKED VIA MY WEBSITE..: GRP2078EKE82 IS THERE A REASON WHY THIS ONE DOESN'T SHOW IN MY BACK OFFICE?? PLEASE REPLY.. MAHALO,


InquiryId :  9197  InquiryType :  Billing  DateAndTime :  2007-06-21 07:21:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 09:46:18

You cannot pay for one trip on two cards, you can pay for two people on two cards.
Customer submitted at 2007-06-21 07:21:30

how do i use two credit cards. this trip is a gift and two people are paying


InquiryId :  9199  InquiryType :  Existing Reservation  DateAndTime :  2007-06-21 07:33:32  Status :  Replied and Resolved
Replied By Geetha at 2007-06-21 16:51:26

Hi,
Please log into the backoffice of .com site and click on See bookings from my website.
Thank you,
WorldVentures Team.
Customer submitted at 2007-06-21 07:33:32

I need help with some reservations that I have made. I am not sure what reservations have been canceled and which ones are still booked


InquiryId :  9206  InquiryType :  Events  DateAndTime :  2007-06-21 08:38:57  Status :  Replied and Resolved
Replied By Nick at 2007-06-21 15:37:04

Hi,
Please go to Main Menu>Events. It will be posted there if the dates are out.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-21 08:38:57

When is your next promotional event in San Francisco? I missed the one back in mid June 2007


InquiryId :  9209  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-21 09:01:55  Status :  Replied and Resolved
Replied By Nick at 2007-06-21 15:28:59

Hi,
I need your member ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-21 09:01:55

May I receive advance notice via email of my 10-digit PRIN. I want to make reservations for personal travel and need the Hotel reservation desk wants my PRIN. I have received email notice that my ID card will soon be mailed. Thank you.


InquiryId :  9212  InquiryType :  Travel Commissions  DateAndTime :  2007-06-21 10:12:18  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-26 11:32:38

Dear Lisa Hiller, Regarding booking WKW05G257 it is hard to have an exact commission amount from the car vendor until the commission is actually received due to changing commission rates. Also, it may take approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures from which we pay your due commission. Please feel free to check back on status. Thank you, Client Services
Customer submitted at 2007-06-21 10:12:18

I was curious as to why either of my bookings show commisions


InquiryId :  9213  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-06-21 10:29:35  Status :  Replied and Resolved
Replied By Nick at 2007-06-21 15:33:36

Hi,
Go to Support Tools>Marketing Materials and you can place your order online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-21 10:29:35

how to get business cards


InquiryId :  9224  InquiryType :  Existing Reservation  DateAndTime :  2007-06-21 11:55:38  Status :  Replied and Resolved
Replied By Nick at 2007-06-22 12:16:02

Hi,
I need your member ID and your travel details to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-21 11:55:38

To Whom It may concern: I just tried to pull up hotels from sidney ne to no avail. wagner sd would not come up either. I spoke to someone this morning and she said it would have to come from a .com site. Didn't work. How can I get people to use my site if it doesn't work? Thanks e


InquiryId :  9225  InquiryType :  Group Reservation  DateAndTime :  2007-06-21 12:21:47  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-21 12:46:04

Unfortunatly I am not going to be able to save you any money on airfare, prices change so quickly I could quote you a price that might not be there 10 minutes later. Use the POWER SEARCH feature on you travel page and it will find you the best available price. I can help you with a room and finding tickets to the show. If I can help just let me know where you want to stay or your price range and we will get you taken care of.
Customer submitted at 2007-06-21 12:21:47

We want to plan a trip to NYC Oct. 18 - Oct. 21. There are two of us coming from Phoenix, AZ but need seperate airline reservations (my daughter needs to take a red eye on the 18). There are four persons coming from Columbus, Ohio to NYC. We want 2 rooms for all 6 of us (one person is 13 and one is 16). AND, last but not least, do any of the hotels offer Broadway ticket packages (we want to see Mary Poppins)


InquiryId :  9227  InquiryType :  Dreamtrips  DateAndTime :  2007-06-21 12:38:44  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 09:12:10

trust me our rates are better our rate is not a per person rate. Go ahead and book it thru Expedia if you think your getting a better deal but our rate is based on condos not rooms. thanks
Customer submitted at 2007-06-21 14:16:00

total. $140.80 per night for the room on Priceline.com
Replied By Grant Merz at 2007-06-21 12:41:23

Prices are based on double occupancy, was that $420 per person or total?
Customer submitted at 2007-06-21 12:38:44

Regarding the Breckenridge Co trip. It states on the promotional information best online price of $774.00 but I found it for $420. Compare the online price of $420 to the dreamtrip price of $360.00. That is only a savings of $60.00. Is there more to the dreamtrip package that is not apparent?


InquiryId :  9245  InquiryType :  General Questions  DateAndTime :  2007-06-21 15:35:51  Status :  Replied and Resolved
Customer submitted at 2007-06-21 15:35:51

Recover Center PO Box 2672 California City, CA 93504 Email: marciedawn30@verizon.net Dear Business Owner: My name is Marcie Chambers. I am an Auditing Specialist(Refund Process) who specializes in creating immediate additional cash for you at no upfront cost to you! Over the last couple of years a concept has been developed that has proven to increase your cash flow almost immediately by taking advantage of an overlooked service you pay for but hardly use. Companies in almost every business and industry have been tested…and this concept, that I want to share with you, indeed works! I am certain I can recover a surprising amount of cash for you! And, I will do so on a strict contingency basis…If I don’t put money back in your pocket, you owe me nothing! I am talking about Guaranteed Service refund, which is when you send your packages by mail, they are required to be on time but in most cases, they never arrive on time, that is where I come in. I will work for you and recover any refund that you are entitled to. If I don’t recover anything, then you don’t owe me nothing. To discuss this in greater detail, all I ask is that you email me, or fax me, state your company name and specify that you are interested about putting money back in your pocket, and I will explain everything about getting started. Every day you wait will cost you money that I will never be able to retrieve for you. I do these types of deals nationwide, so please email me or fax me right away so I can fit you into my schedule. I can guarantee that you will be blown away and quite surprised by how this new concept can add to your bottom line in a matter of days…I do the work, and you reap the benefits! Since I am very selective in the clients that I pick to share my time with, I must ask that you only email me or fax me if you are the decision maker. Sincerely, Marcie Chambers Refund Processor P.S Go ahead and email me or fax me just to let me know you are interested. Again, the deal I have in mind is no-risk and rather profitable for you and your company! P.S.S To let you know, I will not contact you again with this, I am just letting the companies know what I do. Thank you for you time


InquiryId :  9246  InquiryType :  Billing  DateAndTime :  2007-06-21 15:44:59  Status :  Replied and Resolved
Replied By Karen O at 2007-06-21 19:16:24

We have cancelled both accounts and voided the June charges for both accounts on the credit card. Billing Dept.
Customer submitted at 2007-06-21 15:44:59

Hello, I requested an immediate cancellation of my and my husbands memberships (URL names: viktoriatravel and augustotravel) through an e-mail to customer service yesterday. I was directed to a phone number which I called and was adviced to do an iquiry which I am doing right now. Please cancel our memberships immediately and please refund the money that was charged today. Thank you for your kind attention.


InquiryId :  9255  InquiryType :  New Reservation  DateAndTime :  2007-06-21 17:36:57  Status :  Replied and Resolved
Replied By Nick at 2007-06-22 11:55:09

Hi,
Please cone back to live chat and select Travel Department to get connected to live chat abd our agen will assist you further with this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-21 17:36:57

How do I know which 2 comfort inn in san marcos, tx? There is no show hotel address in powersearch internet. I want comfort inn at 104 IH 35 North in San Marcos, TX. I don't want Comfort Inn at 1611 IH 35 South. Vicky McNaughton


InquiryId :  9257  InquiryType :  Existing Reservation  DateAndTime :  2007-06-21 17:38:37  Status :  Replied and Resolved
Replied By Geetha at 2007-06-21 17:13:40

Hi,
Please provide the tracking ID or passengers\' names on the reservation and we will check the status of the reservation for you.
Thank you,
WorldVentures Team.
Customer submitted at 2007-06-21 17:38:37

Can you please e-,ail me and let me know if my family vacation is confirmed? I am not sure if I got everything correct.


InquiryId :  9260  InquiryType :  Events  DateAndTime :  2007-06-21 18:29:58  Status :  Replied and Resolved
Replied By Nick at 2007-06-22 11:53:18

Hi,
Go to Main Menu>Events and you will have all the information there.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-21 18:29:58

I need info for L.A. training. How much??? Where do I sign up??? Thank you, Rita


InquiryId :  9261  InquiryType :  Billing  DateAndTime :  2007-06-21 18:41:41  Status :  Replied and Resolved
Replied By Karen O at 2007-06-21 19:29:45

Please go to your back office and choose support requests and then the payment update online form.
Customer submitted at 2007-06-21 18:41:41

I need to change my billing options


InquiryId :  9262  InquiryType :  Billing  DateAndTime :  2007-06-21 18:42:10  Status :  Replied and Resolved
Customer submitted at 2007-06-21 18:42:10

I need to change my billing options


InquiryId :  9263  InquiryType :  Hotel  DateAndTime :  2007-06-21 18:44:23  Status :  Replied and Resolved
Replied By Affie at 2007-06-21 19:08:21

This fares are already discounted, you need to use PowerSearch and select the best one which suits you and complete the booking.
Customer submitted at 2007-06-21 18:44:23

We are driving to Tempe, AZ for the weekend and the cheapest hotel we could find was $172. I believe that was for 2 nights for 3 adults. Are there any hotels you could recommend and could the RTA card possibly get us a cheaper deal?


InquiryId :  9266  InquiryType :  Existing Reservation  DateAndTime :  2007-06-21 19:10:24  Status :  Replied and Resolved
Replied By Affie at 2007-06-21 19:12:21

We provide customer support via live chat, you may always come to live chat and they will be able to assist you further.
Customer submitted at 2007-06-21 19:10:24

I really need to speak with someone soon as I need to get things organized for the weekend. I know this is last minute but I would still like some help as I need to be to work in the morning at 6 am PDT. Please get back with me asap. Thanking you in advance for your patience with me. I have never done this before and did not know how the live chat worked. I thought it would be almost immediate. If calling me would be easier my phone # is 702-565-5300. My name is Rosemary and my husband is Lonnie Semon.


InquiryId :  9267  InquiryType :  Existing Reservation  DateAndTime :  2007-06-21 19:21:04  Status :  In Progress
Replied By Affie at 2007-06-21 19:14:04

Please go ahead..
Customer submitted at 2007-06-21 19:21:04

I have a few questions for you.


InquiryId :  9271  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-21 19:36:05  Status :  Replied and Resolved
Replied By Nick at 2007-06-22 11:50:31

Hi,
When someone downloads the Power search toolbar it will not display your name.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-21 19:36:05

HI, When I tell people to go and download the Powersearcdh Tool, it doesn't put my name in it so I would think that the company gets the credit. It goes to Worldventures.com instead of patgilbaugh.worldventures.com


InquiryId :  9276  InquiryType :  Travel Commissions  DateAndTime :  2007-06-21 21:50:02  Status :  In Progress
Customer submitted at 2007-06-21 21:50:02

DEAR SIR/MADM: MADE RESERVATIONS THE OTHER DAY: TRYING TO CANCEL. BOTH EXSPEDIA AND HOTEL CANNOT TELL HOW MY RESERVATIONS WERE MADE . Please cancel hotel reservation; 045981975 tropicana hotel las vegas Nv Please respond immediately sincerely D.C.RODGERS


InquiryId :  9277  InquiryType :  Dreamtrips  DateAndTime :  2007-06-21 21:52:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-25 08:05:01

The outside cabins are gone. The $682.00 including all taxes of $202.00 is a balcony with a balcony cabin. Yes they are a lot better. Thank you April World Ventures
Customer submitted at 2007-06-23 21:45:15

How much are the WV savings per cabin if I get a $682 balcony cabin? With an inside cabin, the savings are $310 per cabin ( or 330 savings per cabin). I don't have the best online price for rooms with a balcony.
Replied By Grant Merz at 2007-06-22 15:14:54

The outside cabins are gone. The $682.00 including all taxes of $202.00 is a balcony with a balcony cabin. Yes they are a lot better. Thank you April World Ventures
Customer submitted at 2007-06-22 14:13:43

The web site advertised an outside cabin for 215 + port fees (202). These cabins apparently a lot better at 682 + port fees of 202. Are all those outside caabins gone? Also please comment on difference between cabins. Thank you,
Replied By Grant Merz at 2007-06-22 07:56:59

Yes there are a few left, the rate is $682.00 per person.
Customer submitted at 2007-06-21 21:52:30

Regarding the December 2- 9 West Caribbean cruise, does the ship have any staterooms with balconies left with a good view?


InquiryId :  9278  InquiryType :  Dreamtrips  DateAndTime :  2007-06-21 21:54:00  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-22 07:58:04

Yes there are a few balcony rooms left, the rate is $682.00 per person.
Customer submitted at 2007-06-21 21:54:00

On the Dreamtrip for Dec 2-9th I only find interior rooms listed. Is there any way to get a room with a balcony?


InquiryId :  9281  InquiryType :  Billing  DateAndTime :  2007-06-21 22:39:14  Status :  Replied and Resolved
Replied By Karen Grant at 2007-06-22 13:54:04

Hi Nora When you say \"direct debit banking location\" im assuming your meaning you just want to change you debit account information that you have on record with us now. You can just go to your backoffice under My Profile and change any banking information. If you need further assistance please call our Customer Service Dept at 972-985-6841. Thank You, Karen Client Services
Customer submitted at 2007-06-21 22:39:14

What actions must I take with World Ventures to change my direct debit banking location? What information do you need me to submit and how long will it take to be effective? Regards, Nora


InquiryId :  9283  InquiryType :  New Reservation  DateAndTime :  2007-06-21 22:58:41  Status :  Replied and Resolved
Replied By Nick at 2007-06-22 11:36:21

Hi,
Please delete cookies and restart your system abd try agian.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-21 22:58:41

cannot select july 4th as my departure date.


InquiryId :  9286  InquiryType :  Existing Reservation  DateAndTime :  2007-06-22 02:08:41  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 18:44:54

I see here this reservation is cancelled and your card will not be charged for anything, please again do not submit any kind of booking for testing purpose.... once it gets booked we will have to go though according the vendor rules for changes/cancellation it\'s up to them for the penality fee and cannot be waved off.
Customer submitted at 2007-06-22 02:08:41

TRACKING# GRP549EHX8W8 I MADE A RESERVATIONS BY ACCIDENT AND WAS GIVEN THE TRACKING # ABOVE. I WAS FOOLING AROUND WITH THE WEBSITE TO SEE WHAT/HOW THIS WORKS NOT KNOWING I ACTUALLY MADE A CONFIRMATIVE RESERVATIONS. HOW DO I GO ABOUT CANCELLING THIS TRIP?


InquiryId :  9289  InquiryType :  Magazines  DateAndTime :  2007-06-22 02:32:12  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-28 15:12:24

Your magazines have been mailed out your tracking number is 862359572448.
Customer submitted at 2007-06-22 02:32:12

Hello! My Magazines for month June still haven't been delivered? What should I do? I should have received them by 8 June. Please help.


InquiryId :  9293  InquiryType :  New Reservation  DateAndTime :  2007-06-22 07:29:51  Status :  Replied and Resolved
Replied By Nick at 2007-06-22 11:37:10

Hi,
Please give a search using the Powersearch toolbare and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-22 07:29:51

I need assistance booking an alternate route for a flight back to my home.


InquiryId :  9296  InquiryType :  Existing Reservation  DateAndTime :  2007-06-22 08:04:53  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 18:49:01

You may need to be more clear on your query ? Come to live chat with Travel Department we will able to assist you further.
Customer submitted at 2007-06-22 08:04:53

Where are the villas listed?


InquiryId :  9304  InquiryType :  Dreamtrips  DateAndTime :  2007-06-22 09:00:00  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-22 13:50:21

I\'m sorry but air isnot included in this dream trip package. Normally if air is included it will specify so.
Customer submitted at 2007-06-22 09:00:00

I wanted to know if the flight is included in the package price for example the vegas trip in nov does it include the price of the travel


InquiryId :  9306  InquiryType :  Billing  DateAndTime :  2007-06-22 09:10:57  Status :  Replied and Resolved
Replied By Terri E at 2007-06-22 08:52:03

Louie go to your back office..Under the MAIN Menu. click on Support Request, then go to cancellation form fill it out and submit it. This is the only way to cancel your acct. If you have any other questions or concerns please let us know. Thanks
Customer submitted at 2007-06-22 09:10:57

i want to stop billing me no longer in company


InquiryId :  9319  InquiryType :  Genealogy  DateAndTime :  2007-06-22 10:55:43  Status :  Replied and Resolved
Replied By Diana M at 2007-06-25 11:33:05

Go to your back office under genealogy and click on binary tree. I ck it and it is there.
Customer submitted at 2007-06-22 10:55:43

I do not have on my site the binary tree link to check the genealogy. Please help


InquiryId :  9322  InquiryType :  Hotel  DateAndTime :  2007-06-22 11:31:12  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 18:57:07

1 Star (Poor) This product either failed to work as expected or performed very poorly in tests. This product has critical flaws. For example, poorly implemented features, missing functionality, inferior design or substandard performance. It fails to meet users. expectations. In our opinion, prospective buyers should avoid purchasing this product 2 Stars (Below Average) This product has significant flaws, such as poorly implemented features, missing functionality, inferior design or substandard performance. This product lacks any outstanding features compared to its rivals and may fail to satisfy user requirements. This product may be too expensive for the functionality that it delivers. We recommend other products over this one. 2.5 Stars (Average) This product meets users\' expectations in terms of design, performance, features and value. This product works according to its design, and provides adequate features. This product may have minor to significant flaws or may omit certain features. 3 Stars (Above Average) This product\'s performance and features are above average. This product rates well compared to its competitors. This product will satisfy user needs but may suffer from a few minor flaws. 4 Stars (Recommended) This product has excellent features and performance. This product is good value, and rates very highly compared to its competitors. This product will satisfy user needs, lacks any serious flaws, and comes recommended. 5 Stars (Highly Recommended) This product is a standout in its field and possesses a feature or features which completely differentiate it from competitors\' offerings. This product rates almost perfectly in terms of design, performance, features and value. We are leaving the building to buy one right now.
Customer submitted at 2007-06-22 11:31:12

Please explain the "star" rating system. For example, what does 2.5 stars mean, etc.


InquiryId :  9326  InquiryType :  Existing Reservation  DateAndTime :  2007-06-22 11:58:38  Status :  Replied and Unresolved
Replied By Affie at 2007-06-25 19:17:56

We would certainly be able to assist you in this regard, Look like you had been to chat with reynold on other department, please come to live chat with \"Travel Department\" at morning after 8.00 AM PST we will assist you further.
Customer submitted at 2007-06-22 11:58:38

I would like to bring something to your attention I have on two occasions tried to receive help regarding a billing issue on Tracking #GRPKI209862T. I have spoke with your rep Reynold (twice)and he does not offered any solution and he is very rude. Even through typing I can tell his irritation. I have regretted my decision is purchasing this trip through your company and if I do not receive assistance I will cancel my reservation. This trip is a gift my sister and I are splitting the cost and I want to know how this can be done. One pay hotel the other pay airfare?? I'm sure my small order it not a big deal however I am still a customer and word of mouth is still the best advertising.


InquiryId :  9328  InquiryType :  Group Reservation  DateAndTime :  2007-06-22 11:59:28  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-25 07:52:35

please go to your travel home page and fill in as much information as you can on the group booking tool.
Customer submitted at 2007-06-22 11:59:28

I have a group of 20 people that are intered in travel to the Phillipians, then segway to Hong Kong in December 2007. Starting point of destination is Los Angeles, CA


InquiryId :  9333  InquiryType :  Existing Reservation  DateAndTime :  2007-06-22 13:09:54  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 19:21:04

Cruise Agents will be available to chat on \"Travel Department\" at morning after 8.00 AM PST and they will be able to assist you further in this regard.
Customer submitted at 2007-06-22 13:09:54

We cruise on July 1st--Destiny The Carnival website indicates that our documents would be mailed to us. When I called Carnival--they said our World Ventures Travel Ageny should have mailed our docs three weeks ago. What's the status of our documents?


InquiryId :  9339  InquiryType :  Cancellation  DateAndTime :  2007-06-22 14:27:29  Status :  Replied and Resolved
Customer submitted at 2007-06-22 14:27:29

To cancel my membership


InquiryId :  9340  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-22 14:31:02  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-23 10:45:45

Hi Mary, we are working on solving that issue. We apologize for the inconvenience. Thank you
Customer submitted at 2007-06-22 14:31:02

The filters are not doing at all what they are supposed to do and the search results are way to many to sift through them individually without working filters. - Also the way the flight information displays if very confusing.


InquiryId :  9342  InquiryType :  Travel Commissions  DateAndTime :  2007-06-22 14:54:37  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-27 11:43:25

Dear Meier Margrith, I apologize for this inconvenience but, we are going to need you to resubmit this request in English. Sincerely, Client Services
Customer submitted at 2007-06-22 14:54:37

Hallo Ueli Wir gratulieren Dir herzlich zum Geburtstag und wünschen Dir einen wunderschönen Tag und für die Zukunft nur das Beste Margrit und Rolf mit Familie Berteli mit Familie Gertrud


InquiryId :  9350  InquiryType :  Hotel  DateAndTime :  2007-06-22 15:56:08  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 19:27:53

You need to make a search and select the best hotel which suits you and complete the booking request, Almost many hotels offer 4 person in room.
Customer submitted at 2007-06-22 15:56:08

I need to find a hotel in or around San Pedro, California for the nights of 6/22/07 and 6/23/07 checking out on 6/24/07. Occupancy will be two (2)adults and two (2) so adjoining rooms is an option, otherwise I need to have at least one separate bedroom.


InquiryId :  9357  InquiryType :  New Reservation  DateAndTime :  2007-06-22 17:27:11  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-23 10:24:49

Hi Debora, you have to click on the date, when the calendar pops up, there you can select the date you want. Thank you
Customer submitted at 2007-06-22 17:27:11

Searching for dates and it is not allowing me to do so. The date calendar does not seem to be working.


InquiryId :  9359  InquiryType :  Dreamtrips  DateAndTime :  2007-06-22 17:36:06  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-25 07:00:01

You will check in and check out in the morning so there will be one more day than night stayed.
Customer submitted at 2007-06-22 17:36:06

Brazil What is meant by difference in number of days and nights


InquiryId :  9374  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-22 19:27:01  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-23 08:39:40

Hi Janette, You can request a new RTA card from your back office. Once logged in, under Main Menu, select Support Request ,then select RTA card renewal.. You\'ll receive it within 7 to 10 days. Thank you
Customer submitted at 2007-06-22 19:27:01

i have lost my travil id when i lost my wallet how do get another one sent to me


InquiryId :  9376  InquiryType :  New Reservation  DateAndTime :  2007-06-22 20:37:41  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-23 09:47:37

Hi Bill, Please dont get discouraged. I would also suggest going on to our live chat and talk to one of our travel agents so that they can better assist you in booking your trip and or also guide you through the process. Thank you Worldventures Team
Customer submitted at 2007-06-22 20:37:41

I have tried several times to book a flight to Cancun and the price keeps going up. I cannot get the website for the vendor to come up. I keep clicing book direct without success. I am not encouraged to continue when I can't get a ticket booked and the the price just keeps going up. This tempts me to go elsewhere. You prompt attention is appreciated.


InquiryId :  9377  InquiryType :  Hotel  DateAndTime :  2007-06-22 20:41:59  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 20:37:02

Please make a search and select the best hotel which suits you and submit the booking request.
Customer submitted at 2007-06-22 20:41:59

i need to book a hotel for night in murfreesboro,ar from june 24 thru 25..for 4 people


InquiryId :  9379  InquiryType :  Group Reservation  DateAndTime :  2007-06-22 21:04:01  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-25 07:11:40

Which package are you refering to, i need a few more specifics to assist you with this. Please get back to me on this.
Customer submitted at 2007-06-22 21:04:01

Can you explain the price breakdown; package vs individual prices. One seems to be more than the other. Are we being charged the price of car rental for each person?


InquiryId :  9381  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-22 21:46:27  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-23 08:57:04

Hi Janice, what are the problems that you are having? can you please give me details? thank you Worldventures Team
Customer submitted at 2007-06-22 21:46:27

I cannot download the powersearch toolbar I have mac and I am going through firefox


InquiryId :  9384  InquiryType :  Reactivation  DateAndTime :  2007-06-22 22:17:31  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-23 09:13:10

Hi Tanya, i\'ll be glad to help you. Would you please give me your member id? Thank you Worldventures Team
Customer submitted at 2007-06-22 22:17:31

I need to reactivate my web site membership as the credit card debit did not go through and now my web page is inactive


InquiryId :  9386  InquiryType :  New Reservation  DateAndTime :  2007-06-22 23:36:51  Status :  Replied and Resolved
Replied By Terri E at 2007-07-07 08:23:06

Jeramy, we don\'t guarantee the lowest rates when you are powersearching, our rates match other sites, and some of our rates are lower. But we don\'t have a match policy at this time. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-06-22 23:36:51

I would really like to support my friend with his business, but what if everything I search for is less expensive on another site? Do you have a price match policy?


InquiryId :  9392  InquiryType :  Existing Reservation  DateAndTime :  2007-06-23 09:50:37  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 20:41:23

On the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results. and I have forward the same msg to the concerned department they will too have a check on this.
Customer submitted at 2007-06-23 09:50:37

https://www.world-venture.com/triptype_overview.html Try searching on ANY of these "special deals" like nightlife, ecotravel, snow sport - they ALL say "no cities available" Is that link just for show? Will you offer deals and trips on these headings?? doug


InquiryId :  9394  InquiryType :  Existing Reservation  DateAndTime :  2007-06-23 09:52:50  Status :  In Progress
Replied By Affie at 2007-06-25 20:42:50

May we know what exact city/address you are searching for and on the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results.
Customer submitted at 2007-06-23 09:52:50

https://www.world-venture.com/car.html Your car "pickup city" tab does not work properly


InquiryId :  9404  InquiryType :  Group Reservation  DateAndTime :  2007-06-23 11:34:36  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-25 07:14:44

There are many different prices for each room type and deck, if you hve a good idea of what type of room you are wanting then we can get an estamate of how much it will be per person.
Customer submitted at 2007-06-23 11:34:36

I need to find out how much it will be to book for a group of 15 people on a Carnival Ship (Glory) from March 15th through March 22nd. I couldn't get the system to book that many. Thanks!


InquiryId :  9406  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-23 11:45:54  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-25 09:44:06

The new .biz runs under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-06-23 11:45:54

Trying to download tool bar, but it is not happening


InquiryId :  9412  InquiryType :  Existing Reservation  DateAndTime :  2007-06-23 13:05:09  Status :  Replied and Resolved
Replied By Geetha at 2007-06-25 16:54:41

Hi,
Please use our powersearch to get the lowest fares available.
Thank you,
WorldVentures Team.
Customer submitted at 2007-06-23 13:05:09

How much does it cost to fly to Birmingham, AL from Las Vegas?


InquiryId :  9413  InquiryType :  Flight  DateAndTime :  2007-06-23 13:10:27  Status :  Replied and Resolved
Replied By Geetha at 2007-06-25 16:52:53

Hi,
Please search and submit your reservation request online and we will assist you further.
Thank you,
WorldVentures Team.
Customer submitted at 2007-06-23 13:10:27

I'm trying to get a quote on a flight and hotel going to Cozumel. Leaving Alexandria, LA on July 27, 07 and returning on August 08,07. We would like to stay at the Cozumel Palace Holel all inclusive. Please contact me @ 318-335-0008. Thanks


InquiryId :  9420  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-23 14:33:58  Status :  Replied and Resolved
Replied By Nick at 2007-06-25 13:01:00

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-23 14:33:58

Why have I not received a RTA ID card or a Dream Trip card?


InquiryId :  9431  InquiryType :  General Questions  DateAndTime :  2007-06-23 16:14:42  Status :  Replied and Resolved
Replied By Nick at 2007-06-25 13:26:22

Hi,
You can put your number in your wes site and also your name and you can enter any name for your URL if it is not taken up by someone else.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-23 16:14:42

I've gone to KLM and YTB seminars. You all say the same. Why should I and my team join your org? Also, your website looks nice, but as an agent of yours, will I be allowed to put my own telephone number on the website you give me? And do I have to use my personal name, or can I come up with something creative... @worldadventures.biz? Thanks


InquiryId :  9434  InquiryType :  Travel Commissions  DateAndTime :  2007-06-23 17:31:40  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-27 11:56:09

Dear Lydia Marruffo, To answer your question bookings that take place on PowerSearch will appear immediately in your backoffice. If you know of a booking that is not viewable please provide us with the WorldVentures booking id and passenger names I would be more than happy to further research this matter for you. Sincerely, Client Services
Customer submitted at 2007-06-23 17:31:40

how long does it take to show up on your log, if someone did book from your site?


InquiryId :  9437  InquiryType :  Existing Reservation  DateAndTime :  2007-06-23 18:01:36  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 20:43:38

On the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results.
Customer submitted at 2007-06-23 18:01:36

HELLO I WAS TRYING TO BOOK A RESERVATION, BUT WAS UNABLE TO DO SO. WHEN I PRESS BOOK IT EITHER DOESN'T DO ANYTHING OR A BOX COMES UP THAT SAYS THIS HOTEL IS NOT AVAILABLE.


InquiryId :  9438  InquiryType :  Cancellation  DateAndTime :  2007-06-23 19:51:45  Status :  Replied and Resolved
Customer submitted at 2007-06-23 19:51:45

URGENT!! URGENT!! URGENT!! PLEASE TAKE MY NAME OUT AS YOUR AGENT. I DON'T WANT TO BE YOUR AGENT. STOP CHARGING MY VISA. MY BILLING DATE IS JUNE 25. I FAXED MY INTENTION TO (972)985-6740 TO KAREN O. PLEASE CALL OR EMAIL ME. MRS. ROSALYNDA T. CALLAGAN (201)981-0045 / rosalynda7@aol.com


InquiryId :  9445  InquiryType :  General Questions  DateAndTime :  2007-06-24 03:53:27  Status :  Replied and Resolved
Replied By Courtney T at 2007-07-09 07:02:06

Good Morning, We apologize for the inconvenience. We do have that information on file. I show that your recurring order is active and the correct expiration date is noted. Thank You
Customer submitted at 2007-06-24 03:53:27

Regarding emails about my recuring autoship order having failed to generate for the reason:Cedit card has expired. My credit card has not expired the expirtion date on my card is Jan '10 please check your records and advise. Thank you


InquiryId :  9474  InquiryType :  General Questions  DateAndTime :  2007-06-24 17:41:53  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-28 15:08:18

Please visit our site. https://www.world-venture.com/ or http://world.worldventures.biz/ there you can view our packages and get an overview of our company.
Customer submitted at 2007-06-24 17:41:53

I would like for a rep in texas to call me at 210-334-8305 cell. I live in san antonio and i am interested in finding out more about joining the company.


InquiryId :  9475  InquiryType :  New Reservation  DateAndTime :  2007-06-24 17:47:36  Status :  Replied and Resolved
Replied By Nick at 2007-06-25 12:55:21

Hi,
Please try now and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-25 13:33:44

How long would one expect to wait for a live chat person? Again, I was 1 hour waiting for a live chat
Replied By Nick at 2007-06-25 12:11:32

Hi,
You have to select Travel department and get connected to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-24 17:47:36

What just happened! I am 1 hour waiting for a live chat and I am given every impression u think I made a reservation. The audio gal said she suggested I speak with a live chat person, first fill out the info and click continue. Not: Your Credit card will be charged when you click the “Complete Reservation” button or anything close to it! Then I was given this number GRPY929C5J01. I have not given permission to charge my card and I never wanted to. I wanted to speak with a live chat person!


InquiryId :  9478  InquiryType :  Flight  DateAndTime :  2007-06-24 17:59:26  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 21:54:40

Please come to live chat with travel department in morning after 8.-- PST and they will be able to assist you further.
Customer submitted at 2007-06-24 17:59:26

can we use the royal carribean option for flight reservation so that flight is guaranted as when directly from Royal Carribean?


InquiryId :  9479  InquiryType :  Dreamtrips  DateAndTime :  2007-06-24 18:43:40  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 07:20:55

I am not sure how many people you can fit in that room , but there are larger rooms available for larger parties. There are no discounts for children as you are charged by the room.
Customer submitted at 2007-06-24 18:43:40

We are looking into the Breckenridge Dream Trip July 12-15. We are not yet members, but considering it. We have 4 children, ages 8,6,4,and 2. What would the cost be for this trip? What is the max occupancy (we could fit in the Deluxe Studio with no problem)


InquiryId :  9482  InquiryType :  New Reservation  DateAndTime :  2007-06-24 19:13:04  Status :  Replied and Resolved
Replied By Nick at 2007-06-25 11:51:08

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-24 19:13:04

How do I go about finding car rentals in Europe? I don't need air or hotel. Thank you!


InquiryId :  9484  InquiryType :  Flight  DateAndTime :  2007-06-24 19:32:30  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 21:56:51

On the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results. All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking.
Customer submitted at 2007-06-24 19:32:30

I am trying to book a flight and it will not open up. It won't even show where the one stop delay will be. Is this a down time for the site or are we just not being able book flights anymore???


InquiryId :  9485  InquiryType :  Travel Commissions  DateAndTime :  2007-06-24 19:46:02  Status :  In Progress
Customer submitted at 2007-06-24 19:46:02

Dear Sir/Ma we are Healthcare Co. we need to know your Requiement about doing Int,Pasport we want to someone to europe and want to know how much goin to cost us. and how many days we it take us to get the pasport? We will like to hear from you asap Thanks Director Of Healthcare &Co.; Brian Kennie


InquiryId :  9487  InquiryType :  Dreamtrips  DateAndTime :  2007-06-24 19:51:43  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 11:08:20

Please call 972-985-6841 and ask for customer support. Someone will walk through the process and find the error.
Customer submitted at 2007-06-24 19:51:43

I am trying to book a dream trip and this system will not allow me to login. What is happening???? I can't seem to book flights either.....


InquiryId :  9497  InquiryType :  Existing Reservation  DateAndTime :  2007-06-24 22:08:59  Status :  Replied and Resolved
Replied By Nick at 2007-06-25 14:25:12

Hi,
The flights displayed in our search result is the one we are offering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-24 22:08:59

Good Morning When I click on flight option, only one time shows up. Is this the only flight I can take? How do I find other flights available for that day. I am trying to book a package deal to Vegas on 7/10-7/13/07 leaving from Houston. I need a flight by 12:00 or 1:00 PM, but all that shows is the 6:10 PM. Thanks for your help


InquiryId :  9503  InquiryType :  Flight  DateAndTime :  2007-06-25 04:03:05  Status :  Replied and Resolved
Replied By Nick at 2007-06-25 14:17:50

Hi,
can you please give a search using the power searchy toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-25 04:03:05

do you have any one way non stops ticket to Las Vegas from Manila Philippines.


InquiryId :  9517  InquiryType :  General Questions  DateAndTime :  2007-06-25 08:58:05  Status :  Replied and Resolved
Replied By Nick at 2007-06-25 09:54:18

Hi,
Can you please be more clear on your query.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-25 08:58:05

Is their a application to download for someone who wants to in the business.


InquiryId :  9531  InquiryType :  General Questions  DateAndTime :  2007-06-25 10:47:08  Status :  Replied and Resolved
Replied By Courtney T at 2007-07-10 07:23:26

Good Morning, I believe that you have emailed us in error. This is customer service for WV and not \"irene\". Please, let us know if there is anything that we can assist you with. Thank You
Replied By Terri E at 2007-07-10 07:20:03

Mechelle, send this person to your Dot.Com site to powersearch a trip to Costa Rica. If she books the trip on your site you will get commissions. If you have any other concerns please let me know. Thanks
Replied By Courtney T at 2007-07-10 07:16:09

This is the customer service department of WorldVentures.
Customer submitted at 2007-06-25 10:47:08

Hello Irene, I am unsure if you remember me? I met you at Le Roys. I am one of the managers of the substance abuse unit.I was asked to give info to your sister in law, in the ara of substance abuse facilities. I e-mailed her with places and people to contact that may assist her. I am writing to you because I am getting married in August and we are planning a honeymoon. I gave the task for my fiance to do and he is having to delays. We are looking at going to Costa Rica. Can you call him or myself to set up an appointment to review options and pricing. Eric Siles 714-351-2651 Mechelle Garcia 626-475-2556


InquiryId :  9544  InquiryType :  Dreamtrips  DateAndTime :  2007-06-25 13:18:03  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-25 15:07:45

The airport code for Genoa is GOA.
Customer submitted at 2007-06-25 13:18:03

what city do you fly into for the mediterranian cruise? I looked for Genoa and could not find a airport/airport code. Can you please help?


InquiryId :  9545  InquiryType :  Billing  DateAndTime :  2007-06-25 13:21:03  Status :  Replied and Resolved
Replied By Karen O at 2007-06-26 18:08:16

Your login is 857088 and password is 12345
Customer submitted at 2007-06-26 11:36:56

Can you please let me know my login and password for my account? Also, please let me know, where shall I get thisonline form? -Jyoti
Replied By Karen O at 2007-06-25 22:24:43

Please go to your back office under support requests and complete the online form for cancellation.
Customer submitted at 2007-06-25 13:21:03

Hi, I would like to cancel my membership and would like to refund all my yearly expenses back ASAP. Please reply me back ASAP. Regards, Jyoti


InquiryId :  9546  InquiryType :  Travel Commissions  DateAndTime :  2007-06-25 13:44:25  Status :  In Progress
Customer submitted at 2007-06-25 13:44:25

Where do I sign up to get my business cards?


InquiryId :  9550  InquiryType :  Existing Reservation  DateAndTime :  2007-06-25 14:59:13  Status :  Replied and Resolved
Replied By Nick at 2007-06-25 14:22:25

Hi,
Are you using Internet Explorer or Firefox as your browser?

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-25 14:59:13

I need assistance now, I've been working on this situation for over 4 months with no positive response. my website dose not and has not worked properly. I cannot book reservations, when a person tries to book a car, hotel or flight, the error page pops up and I've had to use outside sources for travel needs, this is unacceptable. can someone please call me to fix this right away.


InquiryId :  9559  InquiryType :  Existing Reservation  DateAndTime :  2007-06-25 16:37:19  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 22:07:44

I see here, this reservation was cancelled as there was increased in fare and the passenger did not agreed for the Increased fare and was told to cancel it. If you still need to book the same package, please go to live chat with \"Travel Department\" and ask to quote the current fare.. they will quote and let you know the current fare if you are okay with the fare they will confim the same for you.
Customer submitted at 2007-06-25 16:37:19

I need someone to confirm my family vacation Itinerary Info: GRPT0C7W90F6 Track #: T0C7W90F6 Please Help me, I feel as if I am getting the run around Violette Atkins


InquiryId :  9562  InquiryType :  Dot Com Site  DateAndTime :  2007-06-25 17:06:39  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-30 10:36:47

Both sites seem to be running correctly, were you getting an error message?
Customer submitted at 2007-06-25 17:06:39

I am trying to login to my website. hattiewashington.worldventures.com or hattiewashington.worldventures.biz I saw my site last week and know i do not what is going on. my e-mail address: httwashington@yahoo.com


InquiryId :  9564  InquiryType :  Dreamtrips  DateAndTime :  2007-06-25 17:19:54  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 07:09:33

Welcome Jerome, to answer your questions, dream trips are limited to one room or just imediate family(if you hve lots of kids you might need 2 rooms)and second, all dream trips must be paid in full at the time of booking.
Customer submitted at 2007-06-25 17:19:54

Hello, my name is Jerome Griffieth and I have been a member since 05/2007. I have a few questions regarding the Dreamtrips: 1) How would one go about paying monthly on a Dreamtrip? 2) Is there a max number of individuals that can travel along with a World Ventures member? I thank you for your time and look forward to your e-mail. Thanks!


InquiryId :  9566  InquiryType :  Existing Reservation  DateAndTime :  2007-06-25 17:32:34  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 22:23:51

Sure, Heather will able to assist you further in this regard.
Customer submitted at 2007-06-28 21:49:56

A hotel booking was made on a client via WV but results said SMOKING. She was non-smoker, so she called to have that changed, and I immediately took care of it by telephone---(she got non-smoking). To be more clearer, I requested help cause I am new, the chat did not help, so I booked via phone to hotel using my IATA NUMBER. and now would like that booking manually converted so i can get my commission ---but I'll talk to Heather about that.........thanks.
Replied By Affie at 2007-06-27 18:35:58

We handel customer service via live chat and emails only.
Customer submitted at 2007-06-26 16:42:32

Is there a way to speak to someone in this travel department? Live Chat online is okay, but phone calls are sometimes more personal and professional too. Well, thanks for your time. 883164
Replied By Affie at 2007-06-25 22:09:59

You may need to be more clear on your query, please come to live chat with travel department and they will be able to assist you further.
Customer submitted at 2007-06-25 17:32:34

CUSTOMER IS A NONSMOKER. THIS WAS CHANGED TO A NON-SMOKING ROOM. ANY QUESTIONS, 937-837 4085 IATA45584453 FORTUNATE


InquiryId :  9567  InquiryType :  New Reservation  DateAndTime :  2007-06-25 17:34:28  Status :  Replied and Resolved
Replied By Nick at 2007-06-27 12:31:19

Hi,
If you have slected the pick up and drop city then it is the total price.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-25 17:34:28

i checked your rates for renting a full sized car from ny to az. i just wanted to make sure that that was one-way for that price.


InquiryId :  9568  InquiryType :  New Reservation  DateAndTime :  2007-06-25 17:42:15  Status :  Replied and Resolved
Replied By Terri E at 2007-06-28 12:06:19

Marvin, you would have to address these types of questions to whomever you book with, WorldVentures couldn\'t answer these questions. Sorry! If yu have any other concerns please let us know. Thanks
Customer submitted at 2007-06-25 17:42:15

I was looking at your 6 nights Royal Carribean Cruises (Radiance of the Seas)On Dec 16-Dec 22 I love to book the cruise for my honeymoon but It is a couple of questions, that I like to ask you. 1. What is the prices include taxes for the balcony room. 2. Do you have a payment plan


InquiryId :  9574  InquiryType :  Dot Biz  DateAndTime :  2007-06-25 18:22:07  Status :  Replied and Resolved
Replied By Nick at 2007-06-27 12:27:50

Hi,
I need your member ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-25 18:22:07

Sorry, trying to cancel my membership, and my mother's Brigid Hendrickson. Tried to access back office and it has been unsuccessful. Can someone point me in another direction? Thank you!


InquiryId :  9579  InquiryType :  Group Reservation  DateAndTime :  2007-06-25 19:31:46  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 10:41:19

Please go to the group booking tool on your travel page and fill in as much information as you can and submit. We will get back to you as soon as possible.
Customer submitted at 2007-06-25 19:31:46

I AM TRYING TO GIVE A QUOTE ON A GROUP TRIP TI IXTAPA MX. IN MARCH 2008 FOT A GROUP OF AT LEAST 20 COUPLES. I NEED AIRFARE AND HOTEL FROM SUX AND OMA FOR AN ALL-INCLUSIVE HOTEL AND AIRFARE FOR 6 NIGHTS, SEVEN DAYS. THEY HAVE A QUOTE OF $3,500 PER COUPLE OUT OF SUX AND ADD ANOTHER $100 TO FLY OUT OF OMA, AS THE SUX PLANE ONLY HOLDS A SMALL AMOUNT OF PEOPLE. COULD YOU PLEASE GET BACK TO ME ON THIS SO I CAN GIVE THEM A QUOTE, HOPEFULLY CHEAPER THAN THEY HAVE ALREADY RECEIVED FROM ANOTHER TRAVEL AGENT. REGARDS TAMI HAYES RTA


InquiryId :  9582  InquiryType :  Flight  DateAndTime :  2007-06-25 19:39:21  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 22:21:39

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking. You can go ahead and make a PowerSearch for air on the website
Customer submitted at 2007-06-25 19:39:21

I'm trying to book a flight for tomorrow, june 26 and a return Wednesday, june 27 at the best possible price. Late depart from LVegas early next day arrival New York. Late departure from New York and early next day arrival Las Vegas


InquiryId :  9590  InquiryType :  Dreamtrips  DateAndTime :  2007-06-25 20:57:24  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-26 09:19:25

Hi Donna, are you using your memberID as username and your backoffice pwd as your pwd? That is what i used and i was able to sign into the Dreamtrips on the .com site.
Customer submitted at 2007-06-25 20:57:24

Why can't I sign in the dreamtrips???


InquiryId :  9604  InquiryType :  Existing Reservation  DateAndTime :  2007-06-25 21:51:37  Status :  Replied and Resolved
Replied By Affie at 2007-06-25 22:28:00

On the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results.
Customer submitted at 2007-06-25 21:51:37

I am unable to search for a rental car on this site.


InquiryId :  9606  InquiryType :  Travel Commissions  DateAndTime :  2007-06-25 22:21:43  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-27 12:25:42

Dear Jacob Murray, To answer your questions regarding travel commissions, it may take 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures from which we pay your due commission. Sincerely, Client Services
Customer submitted at 2007-06-25 22:21:43

I made a purchase of a hotel room on the first of june at the hamilton in stillwater and didn't recieve any commission. can that be checked


InquiryId :  9608  InquiryType :  Travel Commissions  DateAndTime :  2007-06-25 23:03:24  Status :  In Progress
Customer submitted at 2007-06-25 23:03:24

I HATE the NEW BACK OFFICE


InquiryId :  9617  InquiryType :  Existing Reservation  DateAndTime :  2007-06-26 03:47:47  Status :  Replied and Resolved
Replied By Affie at 2007-06-27 18:48:13

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking. You need to contact the vendor directly where you have booked.
Customer submitted at 2007-06-26 03:47:47

Hi I made a ticket reservation with cheap seats thru your web page... need the itenary emailed to my address melissafife33@hotmail.com the reservation is under Ralph Hopkins..he is scheduled on Delta Airlines Boise to Phx departing on 6/29


InquiryId :  9631  InquiryType :  Billing  DateAndTime :  2007-06-26 10:16:13  Status :  Replied and Resolved
Replied By Karen O at 2007-06-26 18:41:33

You will need to go to your back office under support requests and choose the online form for cancellation and complete this form.
Customer submitted at 2007-06-26 10:16:13

I would like to cancel my recurring billing. How do I do this?


InquiryId :  9633  InquiryType :  Dot Biz  DateAndTime :  2007-06-26 10:21:49  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-26 16:11:20

Hi Twinkle, your username is your member id. What name did you want to change your URL to? you can do that once you log into your backoffice under the Main Menu, My Profile page.
Customer submitted at 2007-06-26 10:21:49

Would some one pleas call me!!! I am unable to sign in and change my web site address and or down load my photo.


InquiryId :  9637  InquiryType :  Travel Commissions  DateAndTime :  2007-06-26 10:35:31  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-28 11:27:06

Steven, The travel agent staff has responded back to me. Your commissions amounts are now showing in your back office. Booking 72SI705BH according to the travel agents was a direct booking with travelocity. This means WorldVentures recieves no commission nor is any paid out. This issue was a simple mistake and we have followed the correct procedures to correct this for you with apologies. Sincerely, Client Services
Customer submitted at 2007-06-28 09:48:59

Meredith, I appreciate your willingness to look further into the actual question I asked, in this now time consuming exercise. It is I who is sorry that you appear to have misunderstood the content of my inquiry. Unfortunately, in the case of my original inquiry, you did not answer the question asked and you provided information that had little, if anything, to do with it; hence, my response to it. I did not ask how to find the correct place to view the information I was looking for - I did however, ask when that information might actually appear, and what the dollar amounts might be. Please note: it is inappropriate for you to attempt to apologize for what you (erroneously) think I feel. Nowhere in my inquiry did I state a single feeling or emotion. I stated only facts. As we move forward, before becoming defensive or deflective, it might be helpful if you would look back at what has actually been asked for, and whether or not you have answered the question(s) asked. But no matter, I ask no apologies of you. I am only seeking the information I've asked for. I wish you continued success as you research answer(s). Have an enjoyable sunny, summer day Steven Wishnoff P.S. Mr. Oblon was readily able to tell me the base percentages that I should be looking for, and I know where they will appear, whenever/if ever they do appear. Additional instruction on those links is not needed at this time. Robert has assured me he is looking into why those amounts have not yet appeared and I have every confidence that he will be able to do so and that the will be able to correct it for the future.
Replied By Meredith S at 2007-06-28 07:03:25

Steven Wishnoff, I am sorry you feel that way but, I pride myself in answering quality tickets. You stated your commission was not appearing when you logged in. I looked into the issue of your commission not appearing correctly in your backoffice but now I do see you asked for the amounts. I am working with the travel agent who booked this to update your bookings with the correct commission amount. I will e-mail you once they have done this. Thank you. Client Services
Customer submitted at 2007-06-27 15:31:50

Meredith - No you did not answer my question at all. It would appear you did not even bother to read the inquiry I sent. I am forwarding my original inquiry, your response and this email to my upline.
Replied By Meredith S at 2007-06-27 12:44:49

Dear Steven Wishnoff, I have researched your travel commission account. There are two bookings: 72SI705BH Hotel 6/15/2007 M92V2X27J Car 6/12/2007 To view your bookings login to your .com site and click the link on the left "See bookings from your site" all bookings made on your site will then appear. I hope this has been helpful to you and feel free to write back with any further questions. Have a great week Steven. Sincerely, Client Services
Customer submitted at 2007-06-26 10:35:31

I am writing because to this date (6/26/07) None of the comission amounts for travel booked on my site (on 6/12 or 6/15) appear when I log in to look a them. Mr. Robert Oblon has personally informed me that the percentages paid by each vendor may differ, but that WorldVentures knows what those percentages are - and that once booked, that information SHOULD be available to me (for my records and subject to the usual variables including cancelled or altered traveler plans.) In order for me to effectively track my earnings I must have this information. Could you please either 1) find out why the infromation does not appear, and tell me when I can expect it to or - 2) Provide me the dollar amount of the comissions that should be paid, and tell me the exact percentages I should except to be paid from these vedors (as of the time of these bookings). Thank You for your prompt assistance. Steven Wishnoff valuetrek1.worldventures.com P.S. I am cc-ing my upline (and theirs) on this inquiry


InquiryId :  9638  InquiryType :  Flight  DateAndTime :  2007-06-26 10:36:23  Status :  Replied and Resolved
Replied By Affie at 2007-06-27 18:59:12

Our website works best on Internet Explorer if you are using any other browser like Mac, Netscape ... Go to Internet Explorer. If the same problem is accuring on the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results. All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming.
Customer submitted at 2007-06-26 10:36:23

I want to fly (flight only) from Indianapolis, Indiana to Frankfort Germany, between August 15th and the end of September for a two week period. I am unable to do this on the book trave site. Can you help me?


InquiryId :  9639  InquiryType :  New Reservation  DateAndTime :  2007-06-26 10:38:58  Status :  Replied and Resolved
Replied By Affie at 2007-06-27 19:00:53

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-06-26 10:38:58

all inclusive vacation to Hawaii Nov 5th -Nov 12th 4 or 5 star Hotel+ Air quote Hotel + Air + Car Quote -------------------------------------- Other simular vacations in the Carribean same dates same choices (H+A+C) and (H+A) Best Prices multiple locations if possible Thank you


InquiryId :  9641  InquiryType :  General Questions  DateAndTime :  2007-06-26 11:12:30  Status :  Replied and Resolved
Replied By Adrian C at 2007-06-26 16:18:27

Hi Lee, For your RTA renewal? You can go into your back office and under Main Menu, Support Request, on the right hand page, you\'ll see the underlined link RTA Renewal. There you can renew your card. Thank you
Customer submitted at 2007-06-26 11:12:30

My card expired I need to get a new one. what do I need to do?


InquiryId :  9648  InquiryType :  Hotel  DateAndTime :  2007-06-26 11:43:29  Status :  Replied and Resolved
Replied By Affie at 2007-06-27 19:03:13

On the search box you need to enter the city name, a search results will show the hotels available in the particular city. You need to select the best one which suits you and complete the booking.
Customer submitted at 2007-06-26 11:43:29

i need to book a hotel. how i look into city and state


InquiryId :  9650  InquiryType :  Dreamtrips  DateAndTime :  2007-06-26 12:25:46  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-26 12:27:02

ok you are not specific enough for an educated answer. thanks
Customer submitted at 2007-06-26 12:25:46

Did name change process ok?


InquiryId :  9657  InquiryType :  Travel Commissions  DateAndTime :  2007-06-26 13:07:39  Status :  Replied and Resolved
Replied By Meredith S at 2007-06-27 12:54:49

Dear Kenneth West, In order to cancel out your membership you will need to go to your backoffice, click on support requests, and then click on the cancellation form. You will need to fill it out and submit it online. Have a wonderful week Sincerely, Client Services
Customer submitted at 2007-06-26 13:07:39

I am no longer interested in using world travel, and I would like to stop payment on my monthly fees. What are the steps to discontinue services. Thanks Ken West Beatrice West


InquiryId :  9664  InquiryType :  Events  DateAndTime :  2007-06-26 13:46:00  Status :  Replied and Resolved
Replied By Mike K at 2007-10-04 06:18:58

I will forward this to the agent working that trip.
Replied By Mike K at 2007-10-04 06:18:47

I will forward this to the agent working that trip.
Customer submitted at 2007-09-29 16:44:59

HERE IS THE NAME OF THE SECOND PERSON TO CRUISE WITH ME. HIS NAME IS RONALD MAJOR THANKS,WILL R EDWARDS
Replied By Mike K at 2007-08-20 13:52:24

How can I help? Please let me know what I can do to assist you.
Customer submitted at 2007-08-18 12:30:51

I DO NOT HAVE A SECOND PASENGER TO WITH ME ON THE CRUISE FOR 12-02-07 HELP ME WITH THIS PROBLEM THANKS WILL R. EDWARDS PS MY BOOKING #2S1R94
Replied By Grant Merz at 2007-07-06 08:51:43

Please call 972-985-6841 and ask for customer support, they can tell you your password, just give them your id number and they can find the information you are looking for. We cannot access it form here.
Customer submitted at 2007-07-05 09:42:40

what is my password and what is my dream trip cost and reservation confirmation
Replied By Grant Merz at 2007-06-27 12:43:19

You will have to call customer support if you are a memeber 972-985-6841 please ask them to give you your password and id. thanks
Customer submitted at 2007-06-26 13:46:00

My name is Will Edwards. I sign up as a Dream Trip member last Friday. I am interested in the December Dream Trip to the Western Caribbean. I need a Dream Trip membership number to complete my application. Regards, Mr. Edwards confirmation No. 1000341030


InquiryId :  9667  InquiryType :  New Reservation  DateAndTime :  2007-06-26 14:08:08  Status :  Replied and Resolved
Replied By Nick at 2007-06-27 11:19:49

Hi,
The rate is the total amount.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-26 14:08:08

I am trying to make a reseveration to the RIU Palace Punta Cana with air from Miami to Punta Cana for two adults and one child (12). The rate that I got through this website is $1,172.00. Is this rate a total rate or per person?


InquiryId :  9673  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-06-26 15:04:07  Status :  Replied and Resolved
Replied By Nick at 2007-06-27 08:42:14

Hi,
I can see that the DTM card is sent on 5/9/2007 and the RTa card will be sent next week. DTM card was sent to 200 Lake av,Colonia, NJ. 07067.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-26 15:04:07

I requested a replacement ID card for RTA and dreamtrips and have also paid for the replacement back in may 30. Trouble ticket # 00029810 ( spoke to Angela -Customer Service Representative) I still have not received the cazrds and i am scheduled to travel on Thursday 6/28


InquiryId :  9678  InquiryType :  Earned Vacations  DateAndTime :  2007-06-26 15:47:33  Status :  Replied and Resolved
Replied By nancy at 2007-06-26 16:18:47

Dear Ileana
Run a search on vacation tab under powersearch
Thank you
Worldventures Team
Customer submitted at 2007-06-26 15:47:33

Good afternoon! I'm looking for a trip to new york, washington and niagara falls. The date is from 1/aug/2007 to 8/Aug/2007. could you send me the cost for airplane, hotel and transportation. Thanks


InquiryId :  9682  InquiryType :  Group Reservation  DateAndTime :  2007-06-26 16:32:48  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 13:35:29

Please goto the travel page and use the GROUP BOOKING tab, fill in as much information as possible and submit. Thanks.
Customer submitted at 2007-06-26 16:32:48

I'm looking for information for a group booking to Cozumel Mexico in the latter part of February. Can you help me.


InquiryId :  9685  InquiryType :  Existing Reservation  DateAndTime :  2007-06-26 16:56:05  Status :  Replied and Resolved
Replied By Affie at 2007-06-27 19:10:47

I see here you have submitted your email id as kar_schrader@msn.com so it might have not reached you, now i have sent the same confirmation email to kar_schader@msn.com please check your email.
Customer submitted at 2007-06-26 16:56:05

still awaiting a conformation on my hotel reservations for tomorrow


InquiryId :  9688  InquiryType :  Dreamtrips  DateAndTime :  2007-06-26 17:17:24  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-27 08:20:58

please give us more details. thanks
Customer submitted at 2007-06-26 17:17:24

Help with Dream trip


InquiryId :  9689  InquiryType :  Travel Commissions  DateAndTime :  2007-06-26 17:27:54  Status :  In Progress
Customer submitted at 2007-06-26 17:27:54

Adrian, would you like my resume, and how would you like it attached?


InquiryId :  9694  InquiryType :  General Questions  DateAndTime :  2007-06-26 18:49:02  Status :  Replied and Resolved
Replied By Terri E at 2007-06-28 09:12:18

Michele, go to your back office under Online Training click on Agent Verification and print that form it has the IATAN# on it. travel with it. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-06-26 18:49:02

Where do I go to get my Iata#?


InquiryId :  9695  InquiryType :  New Reservation  DateAndTime :  2007-06-26 18:51:03  Status :  Replied and Resolved
Replied By Nick at 2007-06-27 09:23:39

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-26 18:51:03

norwegian shows a 10-day cruise for april 16,2008. This cruise does not appear on world ventures site. Are these dates available through this site?


InquiryId :  9699  InquiryType :  New Reservation  DateAndTime :  2007-06-26 19:20:21  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-29 07:55:49

Someone will reply to you shortly.
Customer submitted at 2007-06-28 10:13:03

886988 My number is above. I have now sub mitted this request to you and to the travel office. We await your reply
Replied By Grant Merz at 2007-06-28 09:13:58

if you are a worldventures member please submit request with your worldventures ID number. If you are not a member yet I can help you get a membership.
Customer submitted at 2007-06-27 21:53:35

not sure what this reply means. There is a 10-day Hawaii cruise on the Norwegian site leaving April 16,2008 and returning on April 26. Must this cruise be booked ONLY Through NORWEGIAN???
Replied By Grant Merz at 2007-06-27 12:46:03

sorry charlie
Customer submitted at 2007-06-26 19:20:21

trouble fining 10-day hawaii cruise


InquiryId :  9704  InquiryType :  Dreamtrips  DateAndTime :  2007-06-26 19:41:17  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-28 09:15:40

Most of the dream trips are LAND ONLY if air is included it will specify so. Are you a worldventures memeber?
Customer submitted at 2007-06-27 14:24:41

Do the dreamtrip prices include airfare??
Replied By Grant Merz at 2007-06-27 12:46:51

please contact m.koleber@worldventures.com he would love to talk to you about this dreamtrip.
Customer submitted at 2007-06-26 19:41:17

Do these prices include airfare?


InquiryId :  9722  InquiryType :  Group Reservation  DateAndTime :  2007-06-26 23:04:20  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-27 12:58:24

Please go to the Group booking tool fill out the group booking request form and we will get back to you with in 48 hrs. Please don\'t worry about names at this time. thank you
Customer submitted at 2007-06-26 23:04:20

they are looking for cruise in Dec 2007 14-16 people


InquiryId :  9727  InquiryType :  New Reservation  DateAndTime :  2007-06-27 05:17:54  Status :  Replied and Resolved
Replied By Nick at 2007-06-27 08:03:50

Hi,
Try entering the city code as SPZ(Springdale, AR (SPZ)) or enter SLC (Salt Lake City)and give a search.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-27 05:17:54

Why can't I book a reservation from las vegas to springdale utah. It won't allow me to put in my destination information.


InquiryId :  9728  InquiryType :  Existing Reservation  DateAndTime :  2007-06-27 05:20:36  Status :  Replied and Resolved
Replied By Affie at 2007-06-27 19:39:15

The code for Las Vegas (LAS) and Kiev (KBP)
Customer submitted at 2007-06-27 05:20:36

I am not able to book a flight plan from Las vegas to kiev-Ukraine. It keeps asking for a destination code what is that and where do i get one?


InquiryId :  9732  InquiryType :  New Reservation  DateAndTime :  2007-06-27 06:09:06  Status :  Replied and Resolved
Replied By Nick at 2007-06-27 07:56:36

Hi,
To cancel your reservation, you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-27 06:09:06

awaiting status of reservation. Would like to cancel if not already processed.


InquiryId :  9736  InquiryType :  New Reservation  DateAndTime :  2007-06-27 06:24:46  Status :  Replied and Resolved
Replied By Nick at 2007-06-27 07:51:49

Hi,
Please give a search using the Power search toolbar and you will get the cruises we are offering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-27 06:24:46

Greetings: We are trying to find a jazz cruise leaving out of Baltimore in 2008 going to Bermuda. Do you know anything about that? Love always & God bless, Reece


InquiryId :  9763  InquiryType :  New Reservation  DateAndTime :  2007-06-27 12:10:08  Status :  Replied and Resolved
Replied By Nick at 2007-06-27 12:05:17

Hi,
You have to enter the airport code and give a search.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-27 12:10:08

would like to travel to salt lake city, Utah from long beach but it's not listed


InquiryId :  9776  InquiryType :  Group Reservation  DateAndTime :  2007-06-27 13:12:04  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-28 09:31:01

Please use the GROUP BOOKING tab on your power search toolbar and fill out as much information as possible and submit, someone will get back to you to assist you.
Customer submitted at 2007-06-27 13:12:04

I do have a group that want to make a reservation on a hotel only for one night but they want round trip from Lax to Orlando, a hotel close to the airport


InquiryId :  9781  InquiryType :  Group Reservation  DateAndTime :  2007-06-27 13:32:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-28 09:32:39

Please use the GROUP BOOKING tab on your power search tool bar and fill in as much information as possible and submit. Someone will get back to you to assist you. Thank you.
Customer submitted at 2007-06-27 13:32:27

Would like to know if I can get the estimate pricing to book a cruise for the senior class for next April to Bermuda. Would be about 100 people. I am a Worldventures RTA


InquiryId :  9782  InquiryType :  All Other Commissions  DateAndTime :  2007-06-27 13:37:14  Status :  Replied and Resolved
Customer submitted at 2007-06-29 17:11:25

I went into my backoffice to get my agent verification and it doesn\'t state that I passed the exam. I took the exsm several weeks ago and passed. Do I have to retake the exam if so I will do it this weekend and reload my photo. Also for FAM news is this an additional cost from the membership that I have if so I would like to purchase because I would like to go on a couple of FAM trips
Replied By Terri E at 2007-06-29 07:33:23

Karen, if you don't receive the card before that date, please print your agent verification ltr in your backoffice and take it with you. I can't guarantee the date you will receive the card. its usually 7-10 days from the date you submitted your photo, and you have taken the test. If you have any other concerns please let us know. Thnaks
Customer submitted at 2007-06-28 19:31:02

Wanted to know the status of my card, will I receive it before I leave on July 14th?
Replied By Terri E at 2007-06-28 11:59:37

Karen, if you present you RTA Card to the hotel, they will give you your discount associated with it. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-06-27 13:37:14

I am going to Washington DC next month. I have made reservations at a hotel prior to me passing my exam to become an RTA. Would like to know if there is any way I can now utilize my membership to get a better price for the room i have at the Washington Plaza?


InquiryId :  9783  InquiryType :  New Reservation  DateAndTime :  2007-06-27 13:53:18  Status :  Replied and Resolved
Customer submitted at 2007-06-27 13:53:18

Dear Sir; Good Afternoon! My name is Teresa. My husband and I just started getting involved with World Ventures. I need some help working through out website. If I were to send someone to our website, I want it to be easy and quick. I want to make sure that our customers understand what they are purchasing. Our website is not absolutely clear. I don’t know if there are any solutions to that but I would like some help. I have been looking at our website have tried to book a trip to Branson. I wanted a hotel room only. When I pulled up the hotels, I got a price and I am not sure whether the price stated is for one night or two. Then I selected a particular hotel and when I was reading through the hotel info I discovered there were tickets for Silver Dollar City available now until October 31, 2006. Can our website update according to search engines or is this inaccurate info connected with another website? One way or another it makes us look unprofessional when we are advertising info that is not current or accurate. Can I get someone to call and help me or have someone write me back with some answers to these questions? Thank you for your time.


InquiryId :  9785  InquiryType :  Dreamtrips  DateAndTime :  2007-06-27 14:12:55  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-28 09:33:46

Do you know who supplied the ad?
Customer submitted at 2007-06-27 14:12:55

Hi I am planning on a trip to Disney Worrld and got a add that had a package for $316 fam of 4 on a 5 day 4 night vacation. I need more info on that please


InquiryId :  9789  InquiryType :  Dreamtrips  DateAndTime :  2007-06-27 14:33:09  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-28 09:41:15

You are limited to immediate family members or 1 adult guest, restricted to one room or cabin.
Customer submitted at 2007-06-27 14:33:09

As a DreamTrip member, what is the maximum number of people I can take on a trip with me for the DreamTrip rate? For example, if I go to Las Vegas in November, how many people total can go? Thanks.


InquiryId :  9793  InquiryType :  Flight  DateAndTime :  2007-06-27 14:56:41  Status :  Replied and Resolved
Replied By Affie at 2007-06-27 21:34:41

As these web fares are highly restricted, the fares are non-refundable and non-transferable, For any change airline charges minimum $130 per passenger as a change fee plus difference in fare for the new flights, and when your reservation is an e-ticket, no paper ticket will be mailed to you. When checking in, please take a print out of the confirmation we send you. Also, you must present a valid government-issued photo ID.
Customer submitted at 2007-06-27 14:56:41

The customer stated she needed to change the Airlines for her return multi - flight itinenary GRPF02n9B46N - Delta A/L. Is this an option for Aman da Wenz ?? Please advise - thank you. Arlene Gibson - arlene.gibson@gmail.com Also, how does she get her E-Tickets?


InquiryId :  9800  InquiryType :  Travel Commissions  DateAndTime :  2007-06-27 15:44:18  Status :  In Progress
Customer submitted at 2007-06-27 15:44:18

Trying to book a flight through JammerTravel and I am getting prices from all airlines except American Airlines. This is my primary carrier. Can I get flight information from AA? When I click the American criteria bon the left handside, it gives me nothing. When I do the primary search for all flights there are no AA flights listed. Problem?


InquiryId :  9803  InquiryType :  New Reservation  DateAndTime :  2007-06-27 16:03:17  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-28 10:28:56

What trouble are you facing?
Customer submitted at 2007-06-27 16:03:17

HI. I am trying to book Breckenridge summer vacation on Jul 12 - Jul 15, but am having trouble. Can you please help ?


InquiryId :  9812  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-27 17:20:20  Status :  Replied and Resolved
Replied By Sunny at 2007-06-28 10:06:39

Hi
For cancelling worldventures membership, you need to login to your back office and click on the \'Support request\' under main menu and select \'membership cancellation\' and submit the form.

Thank You
WorldVentures Team
Customer submitted at 2007-06-27 17:20:20

Recieved this message from- Replied By Nick at 2007-06-27 12:27:50 Hi, I need your member ID to check on this. Thanking you. WorldVentures Team Tried to respond and I kept getting an error message. Request is to cancel my mother's and my own membership and I could not access my back office to do so. Membership #'s are 875288 for Katherine Chart, and 876513 for my mother Brigid Hendrickson. Thank u!


InquiryId :  9817  InquiryType :  Existing Reservation  DateAndTime :  2007-06-27 18:18:17  Status :  Replied and Resolved
Replied By Affie at 2007-06-27 21:43:09

Tracking # GRPDZ099717O is cancelled and your card will not be charged for anything.
Customer submitted at 2007-06-27 18:18:17

I would like to cancel my reservation; traking # GRPDZ0997170


InquiryId :  9823  InquiryType :  All Other Commissions  DateAndTime :  2007-06-27 19:49:35  Status :  Replied and Resolved
Replied By Lorie S at 2007-06-28 13:47:10

We do not track air only booking through your website because air only does not pay commissions. We track Hotel, rental car, cruises and total vacatio packages. Thank you, Client Services
Customer submitted at 2007-06-27 19:49:35

check for booking ,family member use my travel site to travel ,I check for activity on travel site I found none ,would like to know why ,family member flew from New York to Atlanta round trip during the month of May . Thank You


InquiryId :  9828  InquiryType :  New Reservation  DateAndTime :  2007-06-27 20:24:36  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 20:52:31

Our website works best on Internet Explorer if you are using any other browser like Mac, Netscape ... Go to Internet Explorer. If the same problem is accuring on the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results, and please review www.powersearch101.com to know how exactly the flights, hotel and packages are done
Customer submitted at 2007-06-27 20:24:36

I am trying to book a flight from Mpls, Minnesota to Albany New York from Oct 6th to Oct 13 2007. I found the flights I want but cant seem to get it booked. Help.


InquiryId :  9839  InquiryType :  Travel Commissions  DateAndTime :  2007-06-27 21:48:44  Status :  Replied and Resolved
Replied By Angela H at 2007-06-28 08:00:36

Dear Michael Jordan, I\'m sorry but this is a company email account for WorldVentures. If you\'d like to visit our website at www.world.worldventures.com and find out more about our business please feel free. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-06-27 21:48:44

Marty, this is Michael Jordan this is the only email address that I have to contact you. Aleah said she spoke with you. We are taking the Washer & Dryer and Leaving a 36" Refrigerator in the garage. We are taking the Pendant Lights and the Sconse in the hallway by the Master BR. Call me if you have questions. 916-933-3996


InquiryId :  9848  InquiryType :  New Reservation  DateAndTime :  2007-06-27 22:49:05  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 20:56:09

Please review www.powersearch101.com to know how exactly the cars, flights, hotel and packages are done.
Customer submitted at 2007-06-27 22:49:05

I am trying to rent a car from my website, I get the information, but there's nowhere for me to choose the car that I want.


InquiryId :  9850  InquiryType :  All Other Commissions  DateAndTime :  2007-06-28 00:19:20  Status :  Pending
Customer submitted at 2007-06-28 00:19:20

I tried to book a hotel with Hyatt. I don\'t have my id card yet due to problems with down loading a picture. When I gave them the information from my letter of verification the numbers I gave them didn\'t come up in their system. Hyatt has agreat rate in Louisville Ky Please help me with this problem


InquiryId :  9852  InquiryType :  General Questions  DateAndTime :  2007-06-28 01:13:53  Status :  Replied and Resolved
Customer submitted at 2007-06-28 01:13:53

when i search Riverside, California hotels, I get many from Alabama. When I search comfort inns, i get some in riverside and some in other areas including birmingham, alabama and when I click on description for riverside, cal comfort inn, i get pictures and description of fairfax, va hotel.


InquiryId :  9853  InquiryType :  New Reservation  DateAndTime :  2007-06-28 02:07:42  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-29 17:04:31

Can you please direct me as to how you got there.
Customer submitted at 2007-06-28 02:07:42

I'M inquiring about a vacation and it's bit confusting. The price on the side reflects what? why is there a column with three different price. can you please clarify?


InquiryId :  9860  InquiryType :  Dot Com Site  DateAndTime :  2007-06-28 07:08:26  Status :  Replied and Resolved
Replied By Sunny at 2007-06-28 07:52:44

Hi
You can\'t add the link but you can mention the links in the text area in the .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-06-28 07:08:26

can we add links to other websites to our .com site?


InquiryId :  9863  InquiryType :  Dreamtrips  DateAndTime :  2007-06-28 07:34:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-28 09:44:49

Every DREAM TRIP is different, most are land only and if air is included it will specify so. Thank you.
Customer submitted at 2007-06-28 07:34:30

Where is flight to and from these dream destinations mentioned, or is that an extra fee? Thank you. I am member 885734, but prospects want this question answered. . . .


InquiryId :  9864  InquiryType :  General Questions  DateAndTime :  2007-06-28 07:43:48  Status :  Replied and Resolved
Replied By Sunny at 2007-06-28 12:29:11

Hi
The recurring order failed as the credit card got declined. Please contact the bank and check the billing address too. Once you get the details you can log into your back office and select the \'support request\' and click on payment update and submit.

Thank You
WorldVentures Team
Customer submitted at 2007-06-28 07:43:48

Please have someone contact in reference to the email I received advising that my recurring (autoship) order failed! Dealer ID: 883120 Recurring order# 100046014. My contact number is 214-418-2861 LaDarien Spencer


InquiryId :  9868  InquiryType :  Billing  DateAndTime :  2007-06-28 09:01:53  Status :  Replied and Resolved
Replied By Karen O at 2007-06-29 21:20:16

If you would like to cancel or downgrade, there are forms for this in the back office under support requests.
Customer submitted at 2007-06-28 09:01:53

I would like to inquire about changing my status as I have recently purchased both memberships and am unable to continue. Will someone please contact me as soon as possible.


InquiryId :  9869  InquiryType :  New Reservation  DateAndTime :  2007-06-28 09:06:54  Status :  Replied and Resolved
Replied By Sunny at 2007-06-28 09:02:22

hi
For flights, we no longer do bookings because flights dont have commissions and booking fees are too small to cover the cost. Powersearch for flights is a convenience tool to help you find the best fare. Book direct will take you the site and you can book it directly through them.

Thank You
WorldVentures Team
Customer submitted at 2007-06-28 09:06:54

Mary Kay, Inc. referred me to you. I am a consultant trying to book a flight for Seminar. I did find the flight with the info on your site, but it took me to Expedia.com who is trying to charge $20. If that is what I have to do, okay, but I wanted to check with you first.


InquiryId :  9870  InquiryType :  New Reservation  DateAndTime :  2007-06-28 09:17:43  Status :  Replied and Resolved
Replied By Sunny at 2007-06-28 08:51:41

Hi
At this time. the website is not optimized for Netscape, Mozilla Firefox, or Macintosh Safari. For best results, we recommend that you use Internet Explorer. You must enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Customer submitted at 2007-06-28 09:17:43

Trying to make a reservation and when I click on Book Direct I am continuously getting a system error.


InquiryId :  9881  InquiryType :  Reactivation  DateAndTime :  2007-06-28 10:08:10  Status :  Replied and Resolved
Replied By Sunny at 2007-06-28 10:17:45

Hi
For payment update you need to login to your back office and select \'support request\' under main menu and click on \'payment update\' and submit.

Thank You
WorldVentures Team
Customer submitted at 2007-06-28 10:08:10

need to provide new debit card info


InquiryId :  9892  InquiryType :  New Reservation  DateAndTime :  2007-06-28 11:08:20  Status :  Replied and Resolved
Replied By Sunny at 2007-06-28 12:47:48

Hi
Please give a search using the POwersearch toolbar and you can book the flight.

Thank You
WorldVentures Team
Customer submitted at 2007-06-28 11:08:20

How do I get it to check a flight only for me?


InquiryId :  9893  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-28 11:14:53  Status :  Replied and Resolved
Replied By Sunny at 2007-06-28 10:39:19

Hi
For cancellation of membership, you and your mother need to login to your respective back office and select \'support request\' under main menu and submit the membership cancellation form.

Thank You
WorldVentures Team
Customer submitted at 2007-06-28 11:14:53

Cannot access back office to cancel membership-third attempt. Recieved this message from- Replied By Nick at 2007-06-27 12:27:50 Hi, I need your member ID to check on this. Thanking you. WorldVentures Team Tried to respond and I kept getting an error message. Request is to cancel my mother's and my own membership and I could not access my back office to do so. Membership #'s are 875288 for Katherine Chart, and 876513 for my mother Brigid Hendrickson. Thank u!


InquiryId :  9903  InquiryType :  Hotel  DateAndTime :  2007-06-28 12:33:37  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 22:54:57

A rep can search manually and let you know the price for 2 rooms, you need to come to live chat with Travel Department and they will be able to assist you further in this regard.
Customer submitted at 2007-06-28 12:33:37

Hi there, I was wondering if there is a way to check if you can book 2 rooms instead of one? Like we have 4 adults and we want to get 2 adults per room.


InquiryId :  9907  InquiryType :  Hotel  DateAndTime :  2007-06-28 13:12:50  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 23:03:25

Is this for flight only reservation ? If YES. Different airlines have different policies many airlines consider 16 years and above are Adult. You need to contact airlines directly if she is travelling unaccompanied. If you need further assistance you may always come to live chat with \"Travel Department\" and we will be able to assist you further.
Customer submitted at 2007-06-28 13:12:50

I want to send my daughter on a trip by herself... is that possible even though she is seventeen ?


InquiryId :  9918  InquiryType :  New Reservation  DateAndTime :  2007-06-28 14:35:25  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 23:12:33

Airports ins New York ----- New York, NY (NYC-All Airports) Albany, NY (ALB-Albany County) Binghamton, NY (BGM-Edwin A. Link Field) Buffalo, NY (BUF-Buffalo Niagara Intl.) Elmira, NY (ELM-Elmira-Corning Regional) Islip, NY (ISP-MacArthur) Ithaca, NY (ITH-Tompkins County) Jamestown, NY (JHW-Chautauqua County) Massena, NY (MSS-Richard Field) New York, NY (JFK-Kennedy) and for Puerto Rico ------ San Juan, Puerto Rico (SJU-All Airports) Aguadilla, Puerto Rico (BQN-Aguadilla) Vieques, Puerto Rico (VQS)
Customer submitted at 2007-06-28 14:35:25

Trying to search for flights from JFK to San Juan, PR having problems finding airport...thank you


InquiryId :  9929  InquiryType :  Group Reservation  DateAndTime :  2007-06-28 16:48:48  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-29 08:02:15

Please use the GROUP BOOKING tool on your powersearch tool bar and fill in as much information as posible. Submit and someone will contact you shortly.
Customer submitted at 2007-06-28 16:48:48

I am interesting in learning about opportunities to host a family reunion for about 75 people on a cruise ship.


InquiryId :  9932  InquiryType :  Hotel  DateAndTime :  2007-06-28 17:07:26  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 23:16:31

I see here the Tracking # which you have referred is confirmed and the confirmation email has been sent, could you please be more clear on it.
Customer submitted at 2007-06-28 17:07:26

I need to pay the hotel with credit card, but seems that I don't have form of doing it


InquiryId :  9933  InquiryType :  Existing Reservation  DateAndTime :  2007-06-28 17:22:32  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 23:20:31

The details what you have submitted we have booked the same for you Including the ages and car type. Please come to live chat with Travel Department in morning after 8.00 AM PST we will be available to assist you further in this regard.
Customer submitted at 2007-06-28 17:22:32

Tracking ID# GRPT7S23X9T9 The ages of my children are wrong on the e-ticket I received from United. I called them and they said you were the only ones that can correct that information. Katie Rost should be listed as 13 yrs. old with Khristina Rost listed as 16 yrs. old. Also..... Tracking ID # GRP59VHT2079 is a reservation I made with Alamo for rental of a Suburban. The confirmation I received is for a Trailblazer. Since there are six people in my family, that car will not work. I must have something that can seat 6 comfortably with room for ski clothing, etc. I don't care which company the car comes from but must have something bigger...preferably a suburban or excursion...


InquiryId :  9934  InquiryType :  Existing Reservation  DateAndTime :  2007-06-28 17:38:16  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 23:22:08

Could you please be more clear on your query ?
Customer submitted at 2007-06-28 17:38:16

I need to get a px on bus class, do I need to input my credit card info first? Was hesitant doing tha


InquiryId :  9949  InquiryType :  Dreamtrips  DateAndTime :  2007-06-28 19:29:10  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-29 08:12:34

Most dream trips are land only, if air is included it will very specificly say so.
Customer submitted at 2007-06-28 19:29:10

I have know idea. How do you no if airfare is included or not? It's not real specific. Thanks


InquiryId :  9951  InquiryType :  New Reservation  DateAndTime :  2007-06-28 20:41:40  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-29 12:32:48

Please visit our site https://www.world-venture.com/ and use our powerseach toolbar to make your reservation. The new site runs under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-06-28 20:41:40

I am trying to book hotel reservations for the Orlando World Center Marriott Resort from travelfriendly.net and it will not let me book. It is telling me that "there is an error in the script do I still want to run it?" When I click yes nothing happens. Can you please help. I would like to make reservations for July 16 ththrough July 21 2007 for 2 adults and 1 child-12 yrs old


InquiryId :  9957  InquiryType :  Hotel  DateAndTime :  2007-06-28 22:32:40  Status :  Replied and Resolved
Replied By Affie at 2007-06-28 23:29:31

May I know what is the exact error you are getting ?
Customer submitted at 2007-06-28 22:32:40

Not allowing us to book hilton in Barcelona


InquiryId :  9963  InquiryType :  Group Reservation  DateAndTime :  2007-06-29 00:28:19  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 13:44:26

This will require some work, I will forward it to Randy and he will be in touch directly.
Customer submitted at 2007-06-29 00:28:19

Hi, I'm a rep with wv, and I'm trying to add a flight to an existing reservation. I was told by an agent via live chat that he wasn't able to do that for me and to submit an inquiry. I couldn't understand that because I had another agent a few nights ago who was able to do that for me. Unfortunately that prior reservation had expired. The details of that prior reservation is as follows: Continental Flight: CO99 3:00 p.m. Thurs., Aug. 16, 2007 New York/Newark, NJ (EWR - Liberty) Arrive: 6:50 p.m. +1 Day Fri., Aug. 17, 2007 Arrive next day Hong Kong (HKG) Airtrain Newark - Rail service available between Newark Liberty Airport and Manhattan. Return: Continental Flight: CO98 Depart: 10:25 a.m. Fri., Aug. 31, 2007 Hong Kong (HKG) Arrive: 2:05 p.m. Sam: Fri., Aug. 31, 2007 New York/Newark, NJ (EWR - Liberty) Airtrain Newark - Rail service available between Newark Liberty Airport and Manhattan. Olympic Terrace Suites: 256 Tung Chau Street Sam: MONG KOK HK Travel Dates: Arrival: Friday, 17 August, 2007 Departure: Friday, 31 August, 2007 Guests & Rooms 14 Nights, 3 adults Three Bedroom Suite Flights $7,079.80 (including taxes) for 3 Adults and 3 children. Hotel Total $1,845.20 (including taxes) for 4 adults. + $10 WV fee. So it comes up to $8935 The existing reservation # that only details hotel info is GRPDYU92G599. Can you please arrange a package with 6 flights with the hotel info detailed in that reservation request. I'd appreciate a prompt reply because my client is waiting to complete his travel arrangements.


InquiryId :  9965  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-29 03:43:00  Status :  Replied and Resolved
Customer submitted at 2007-06-29 03:43:00

REGARDING: A ROUND TRIP TICKET AND FINDING THE BEST TIME TO PLAN YOUR TRIP: AT SUPER SAT. TRAINING ROBERT OBLONG SHOWED US HOW THE SEARCH ENGINE COULD SEARCH THE DIFFERANT RATES YOU HAVE TO PAY FOR THE SAME "DAYS" AND "TIME', BUT FOR UP TO THE NEXT 90 DAYS. I SEE NO PLACE ON THE TOOLBAR TO USE FOR THIS OPTION. THANK YOU S. G.


InquiryId :  9966  InquiryType :  Existing Reservation  DateAndTime :  2007-06-29 06:18:47  Status :  Replied and Resolved
Replied By Affie at 2007-06-29 21:32:46

I see here this reservation is confirmed and the confirmation email has already been sent to lynn@gearheadlab.com I have resent it again please check your email all folder like junk, spam etc
Customer submitted at 2007-06-29 06:18:47

I never received my confirmation on the hotel last night. the tracking number is GRPH82960SM9.


InquiryId :  9972  InquiryType :  Existing Reservation  DateAndTime :  2007-06-29 08:17:05  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 10:19:27

*_*
Customer submitted at 2007-06-29 08:17:05

Where are the bisexual long dong and big boobs trips?


InquiryId :  9975  InquiryType :  Dreamtrips  DateAndTime :  2007-06-29 09:09:09  Status :  Replied and Resolved
Replied By Grant Merz at 2007-06-29 14:11:22

Robyn will contact you directly on this matter.
Customer submitted at 2007-06-29 09:09:09

I just called the hotel to find out about upgrades for a Dream trip i purchased- August to Puerto Vallarta. I am using this as my honeymoon, and wanted to purchase an upgraded room. The hotel did not even have my name in their reservation system, and this is making me nervous/frustrated. I don't know if maybe they are all booked under world ventures, but she said that they should have clearly still had my name in their reservation system. Please confirm that i am booked for Puerto Vallarta and let me know if there are upgrade options since this is for my honeymoon. Thanks, David Jones 212.415.6834 work 516.455.6716 cell


InquiryId :  9978  InquiryType :  New Reservation  DateAndTime :  2007-06-29 09:31:34  Status :  Replied and Resolved
Replied By Sunny at 2007-06-29 14:06:44

Hi
We do not book such trips.

Thank You
WorldVentures Team
Customer submitted at 2007-06-29 09:31:34

i was hoping to find a trip from st lois to the golf of mexico down the mississippi river on a boat with the paddle things. is there a way to find that trip or do i need to talk with a booking travel agent to find one


InquiryId :  9981  InquiryType :  New Reservation  DateAndTime :  2007-06-29 09:41:57  Status :  Replied and Resolved
Replied By Affie at 2007-07-02 06:36:09

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking.
Customer submitted at 2007-06-30 10:34:00

Does your company have travel insurance available to purchase? Also, I called the airlines I booked with and they don't show that you ticketed my trip yet. So, I cannot give them my Freq. Flyer#. Please get back with me asap. My Ref Code is YEJBBU Thank you so much. Linda
Replied By Affie at 2007-06-29 22:07:45

As these web fares are highly restricted, the fares are non-refundable and non-transferable, For any change airline charges minimum of $130 per passenger as a change fee plus difference in fare for the new flights. You may please call British Airways, US at 1-800-403-0882 and double check with them.
Replied By Affie at 2007-06-29 21:53:19

As these web fares are highly restricted, the fares are non-refundable and non-transferable, For any change airline charges minimum of $130 per passenger as a change fee plus difference in fare for the new flights. You may please call British Airways, US at 1-800-403-0882 and double check with them.
Customer submitted at 2007-06-29 09:41:57

Can you tell me what the date change policy is for British Airways is. Thanks


InquiryId :  9984  InquiryType :  Hotel  DateAndTime :  2007-06-29 10:35:07  Status :  Replied and Resolved
Replied By Affie at 2007-06-30 01:14:27

PowerSearch get the lowest fares available at the moment. You need to make a search and select the best one which suits you and complete the booking.
Customer submitted at 2007-06-29 10:35:07

what is the cheapest i can get the atrium resort for from july 2 to july 5


InquiryId :  9988  InquiryType :  New Reservation  DateAndTime :  2007-06-29 11:05:06  Status :  Replied and Resolved
Replied By Sunny at 2007-06-29 15:04:39

hi
You may please check directly with the Airlines.

Thank You
WorldVentures Team
Customer submitted at 2007-06-29 11:05:06

Can you tell me what the date change policy is for British Airways is. Thanks


InquiryId :  9996  InquiryType :  Travel Commissions  DateAndTime :  2007-06-29 12:34:20  Status :  Replied and Resolved
Replied By Angela H at 2007-07-02 08:20:58

Dear Yvonne Olson, Inorder to cancel your membership you will need to go to your back office and submit a cancellation form request. This form can be found under support requests in your back office. Sincerely, Client Services
Customer submitted at 2007-06-29 12:34:20

cancel my membership


InquiryId :  10000  InquiryType :  Dot Biz  DateAndTime :  2007-06-29 13:04:34  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-02 14:56:33

You will need to contact earnvacations at 949-916-4365.
Customer submitted at 2007-06-29 13:04:34

Need to cancel the $20/mo for the travel vacation deals....till can get going better with this biz... Thank you....pls. send confirmation this is done for me at chantarahrose@yahoo.com Thanks....Donna Anderson


InquiryId :  10001  InquiryType :  Flight  DateAndTime :  2007-06-29 13:13:13  Status :  Replied and Resolved
Replied By Affie at 2007-06-30 01:54:49

Almost many airlines will have a stop over, United, Alaska, US Airways and few others have non-stop flight to PVR.... if you are flying from near by PVR than you may get many non-stop airlines.
Customer submitted at 2007-06-29 13:13:13

TO WHOM IT MAY CONCERN, I AM TRYING TO FIGURE OUT WHICH AIRLINES HAS THE MOST DAILY NON STOP FLIGHTS FROM ANYWEHRE IN THE USA TO PVR, MEXICO. HOW WOULD YOU SUGGEST TO DO THIS SEARCH? PLEASE CONTACT ME ASAP. THANK YOU, CHRISTINE VANCIL CSJR123@AOL.COM


InquiryId :  10002  InquiryType :  New Reservation  DateAndTime :  2007-06-29 13:20:58  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-30 10:01:40

Would you be able to explain step by step so we can further research this?
Customer submitted at 2007-06-29 13:20:58

I have been trying to book a flight since yesterday morning. Everytime I click on Book Direct on any United flights, this message pops up: "A system error has occurred while processing your request. The system administrators have been alerted to the problem and will have it resolved as quickly as possible.Please try again later." But, I don't have this problem if I click on the other flights. Also, I've attempted the live chat 3 times today but no one comes on. Is there a better way to contact someone for assistance on technical issues? Thank you


InquiryId :  10005  InquiryType :  New Reservation  DateAndTime :  2007-06-29 13:35:45  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-29 15:12:12

The new .biz runs under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-06-29 13:35:45

United 1424 Operated by United For Ted 008/04/0701:48 PM08/04/0705:24 PMDenver, CO (DEN)New Orleans, LA (MSY)Book with us Book DirectUnited 1491 Operated by United For Ted 008/08/0702:52 PM08/08/0704:35 PMNew Orleans, LA (MSY)Denver, CO (DEN)356.80 on page 10 of the search when i click on the book direct link, nothing happens, pop ups blocker is off


InquiryId :  10006  InquiryType :  Dot Com Site  DateAndTime :  2007-06-29 13:37:49  Status :  Replied and Resolved
Replied By David S at 2008-04-29 11:57:42

Sorry for the interruption , but the power search page is undergoing a technical upgrade.
Customer submitted at 2007-06-29 13:37:49

In searching for hotels, I went to Branson and looked at the Comfort Inn West. However the pictures and info it pulled where from a Comfort Inn in Florida.


InquiryId :  10020  InquiryType :  Travel Commissions  DateAndTime :  2007-06-29 15:51:31  Status :  Replied and Resolved
Replied By Angela H at 2007-07-02 08:23:30

Dear Fortunate, If you have an inquiry regarding a travel commission please write out a brief description regarding your issue and it will be researched for you. Sincerely, Client Services
Customer submitted at 2007-06-29 15:51:31

will someone please write me back?


InquiryId :  10022  InquiryType :  Billing  DateAndTime :  2007-06-29 16:20:50  Status :  Replied and Resolved
Replied By Karen O at 2007-06-29 21:18:37

you will need to go to support requests and choose the online form for cancellations.
Customer submitted at 2007-06-29 16:20:50

i would like to cancel my .com site. tell me what i need to do to cancel. thank-you


InquiryId :  10025  InquiryType :  Reactivation  DateAndTime :  2007-06-29 17:05:47  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-29 17:17:23

You will need to contact you upline, in order to reactivate your account. Deadline is June 30th by midnight, so please hurry.
Customer submitted at 2007-06-29 17:05:47

I would like to reactivate my account. I have been trying to log onto the back office and am unable to do it.


InquiryId :  10026  InquiryType :  Existing Reservation  DateAndTime :  2007-06-29 17:09:30  Status :  Replied and Resolved
Replied By Affie at 2007-07-02 06:54:43

This reservation request and the same has been said to you on live chat.
Customer submitted at 2007-06-29 17:09:30

I made a reservation earlier today for a full size van for July 5-9 in Atlanta Georgia, my tracking number is GRP99H92JU6S. I am checking back to make sure the vehicle is available and the reservation is confirmed with the vendor


InquiryId :  10027  InquiryType :  New Reservation  DateAndTime :  2007-06-29 17:30:31  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-29 17:09:08

Please allow at least 24-48 hours.
Customer submitted at 2007-06-29 17:30:31

WV request # R9Q98200T I received a WV conf...but when I called th hotel they did not have my reservation. Please follow up ASAP.


InquiryId :  10030  InquiryType :  New Reservation  DateAndTime :  2007-06-29 18:09:18  Status :  Replied and Resolved
Replied By Sunny at 2007-07-02 22:23:48

Hi
Log into your back office, go to online training menu and click on Agent verification.

Thank You
WorldVentures Team
Customer submitted at 2007-06-29 18:09:18

what is my IATA # I was booking a room and was asked for this number and none of the numbers on my card worked please advise


InquiryId :  10034  InquiryType :  Existing Reservation  DateAndTime :  2007-06-29 19:12:07  Status :  Replied and Resolved
Replied By Affie at 2007-07-02 06:57:51

On purchasing insurance and in future if you would want to make any changes or cancellation insurance company will take care of your penalty fee that a bound pay for more information on this please go to below link or click on the insurance tab on our website. About the changes, these web fares are highly restricted, the fares are non-refundable and non-transferable, For any change airline charges minimum $130 per passenger as a change fee plus difference in fare for the new flights.
Customer submitted at 2007-06-29 19:12:07

I would like to know about flight insurance and the policy regarding changes.


InquiryId :  10037  InquiryType :  New Reservation  DateAndTime :  2007-06-29 20:34:42  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-30 09:48:27

Is it giving you am error message? Our site runs under the new flash player, make sure you have enabled cookies and turn off pop up blocker.
Customer submitted at 2007-06-29 20:34:42

I found a great flight and Im trying to purchase the ticket. Im hitting book and nothing is happening..... Help what am I doing wrong????? Thank you


InquiryId :  10039  InquiryType :  New Reservation  DateAndTime :  2007-06-29 20:55:23  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-30 09:47:19

What is the error you are getting? Make sure to turn off pop up blocker.
Customer submitted at 2007-06-29 20:55:23

website will not allow me to make any reservations. las vegas to Kauai, July 26, return Aug. 1st or 2nd, ocean front room, 2 people


InquiryId :  10043  InquiryType :  Group Reservation  DateAndTime :  2007-06-29 21:30:42  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-02 11:23:42

Please go to your Powersearch website and click on GROUPS fill out your request form and we will do the rest. thanks again
Customer submitted at 2007-06-29 21:30:42

I am looking for options for a group travel. I have 20 travellers and need a minimum of 7 rooms. I am thinking either Kona, HI or Puerto Vallarta Mexico.


InquiryId :  10047  InquiryType :  New Reservation  DateAndTime :  2007-06-29 22:23:32  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-30 10:09:24

All depending on the vendor, most of the searches are in a 6 months advance period.
Customer submitted at 2007-06-29 22:23:32

Why are there only dates available for cruises out to June 2008? I know that there are companies offering "early booking" specials that go through the end of 2008. Will this be changing or will a person always have just a rolling 12 months available to search?


InquiryId :  10048  InquiryType :  Video Training  DateAndTime :  2007-06-29 22:40:45  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-30 10:17:58

Training Center is not an option. Once you login to your back office, on the left hand side under Online Training you can find, Travel Learning Center.
Customer submitted at 2007-06-29 22:40:45

Cannot locate the "Training Center" site. Has the location changed?


InquiryId :  10054  InquiryType :  Travel Commissions  DateAndTime :  2007-06-30 00:42:57  Status :  Replied and Resolved
Replied By Angela H at 2007-07-02 08:29:22

Dear Sean Vincent, If you are interested in finding out more about the great opportunities WorldVentures has to offer please submit an email with your first and last name, city and state that you live in, phone number, best time to reach you along with your email address. This information will then be directed to one of our top 10 representatives. They will answer any questions about the business you may have and provide you with more information regarding WorldVentures. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-06-30 00:42:57

dear world ventures. hi my name is sean vincent and i live in maui hawaii. anyway i.m sorry for bothering you guys. but the reason tha i'm writing to you guys is to let you guys know that for one i've sent e-mails about you guy to probably close to threehundred e-mail addresses and for some reason i don't even know wheather or not they've gotten through. now is there anyway of knowingwheather or not they've gotten through. i'd also like to know how is it that i could go about getting into you guys' affilliate program. well i really must go p.s. please write back take care and god bless. sean vincent


InquiryId :  10056  InquiryType :  General Questions  DateAndTime :  2007-06-30 06:17:49  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-30 10:20:07

Our Powersearch tools results, are not guaranteed. We try to offer you the best deals, but WorldVentures does not guanrantee to always have the lowest price.
Customer submitted at 2007-06-30 06:17:49

When using power search, I thought it would give me the lowest available price. However, when I checked a hotel's rate at expedia.com and at the hotel site directly, both rates were cheaper than what the powersearch gave me. Is my site set up correctly or is ther some setting I need to invoke to get the absolute lowest available rate. I looked for 2 nights in O'Fallon, IL arriving July 6. Expedia gave me a standard rate for 2 queens at 84.99 as did the hotel, but Powersearch showed $36x.xx for the 2 nights. How is that?


InquiryId :  10067  InquiryType :  New Reservation  DateAndTime :  2007-06-30 09:31:05  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-30 10:25:13

What kind of help do you need? Please visit our site at https://www.world-venture.com/ to book a cruise.
Customer submitted at 2007-06-30 09:31:05

I need help with a cruise and never can I get a live cruise agent could someone from the cruise area please call me at 316-304-2951 on Monday July 2, 2007. I have been working on this request for over a month now and need help from someone.


InquiryId :  10068  InquiryType :  Reactivation  DateAndTime :  2007-06-30 09:55:36  Status :  Replied and Resolved
Replied By Ric Q at 2007-06-30 09:42:59

You will need to contact your upline and have them login to their back office and reactivate your account.
Customer submitted at 2007-06-30 09:55:36

How do I reactivate my membership?


InquiryId :  10073  InquiryType :  All Other Commissions  DateAndTime :  2007-06-30 11:06:27  Status :  Replied and Resolved
Replied By Terri E at 2007-07-02 07:17:09

Lylesinner, until the person or persons take the trip, your comjmissions if any will not reflect for up to 30 days. But if the booking is confirmed and it was placed on your Dot.com site, then you can see any bookings logging into you Dot.Com and checking bookings. If there isn\'t any data there you may want to find out where the person actually booked the trip. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-06-30 11:06:27

I just booked a trip to Hawaii, my 2nd booking being sinner.worldventures.com and I have no credit for it. This is also my 2nd e-mail trying to get answers but have yet to get one. Can someone please reply with answers.


InquiryId :  10082  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-06-30 15:03:49  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-03 08:32:02

Thank you for your inquiry, we are now aware of the issue and will correct it asap, please check back again in 24 hours.
Customer submitted at 2007-06-30 15:03:49

I just downloaded your Powersearch onto my toolbar and can't use the Compare section. It tells me there is an "Internet Script Error". I've been told that this happened to a friend as well. What's up with this?


InquiryId :  10083  InquiryType :  General Questions  DateAndTime :  2007-06-30 15:31:44  Status :  Replied and Resolved
Replied By Nick at 2007-07-03 13:00:52

Hi,
Please call customer service at 972-985-6841 and someone will assist you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-06-30 15:31:44

Hi Re: upgrade I want to upgrade and add Dreamtrips, but it is asking for $175.00 and the $20.00. Don't I just pay $20.00?


InquiryId :  10084  InquiryType :  General Questions  DateAndTime :  2007-06-30 15:40:18  Status :  Replied and Resolved
Replied By Terri E at 2007-07-02 08:05:53

Mr Kilpatrick you may want to wait until this person can aleast vote. You may want to get with another prospect, cause couldn\'t even register him. Sorry! If you have any other concerns please let me know. Thanks
Customer submitted at 2007-06-30 15:40:18

prospect has no s.s.#/none taxpayer,soverign citizen,freeman.outside the system.but wants to sign. what can we do ?


InquiryId :  10086  InquiryType :  Group Reservation  DateAndTime :  2007-06-30 15:47:03  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-02 12:38:38

normall 9 to 10 people is considered a group. thanks
Customer submitted at 2007-06-30 15:47:03

What is the minimum number of persons for group travel?


InquiryId :  10088  InquiryType :  New Reservation  DateAndTime :  2007-06-30 16:06:06  Status :  Replied and Resolved
Replied By Sunny at 2007-07-02 18:15:14

hi
please give a search using the POwersearch toolbar and submit your reservation request. If you still face any difficulty please come to livechat of travel department and our representative will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-06-30 16:06:06

I would like a flight for 2 from LAX to DFW on Friday, 7/13/07 on a red-eye or 6a flight, returning on Sunday, 7/15 after 10a. I would like to stay in at least a 3 star hotel. The flight options I'm getting on here aren't working for me.


InquiryId :  10092  InquiryType :  New Reservation  DateAndTime :  2007-06-30 17:14:15  Status :  Replied and Resolved
Replied By Affie at 2007-07-05 12:10:41

Our website works best on Internet Explorer if you are using any other browser like Mac, Netscape ... Go to Internet Explorer. If the same problem is occurring on the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results, and please review www.powersearch101.com to know how exactly the flights, hotel and packages are done....
Customer submitted at 2007-06-30 17:14:15

Every time I search for Flight + Hotel packages for 3 adults + 1 child, and 3 adults alone, I do not get any hits. Is it normal not to find any package deals? The dates for travel were for 8/21/07-8/26 or 27/07. Can you please advise if I am doing something incorrect? It seems impossible that there would not be any package deals at all.


InquiryId :  10094  InquiryType :  Reactivation  DateAndTime :  2007-06-30 17:51:12  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-02 15:06:21

Hi Nelida, I see your not active right now, so you wont be able to log into your backoffice to reactivate your account. What your gonna have to do is log into your upline\'s backoffice and under the Main Menu, under Reactivation, there you enter your member ID and reactivate your account. Thank you Worldventures Team
Customer submitted at 2007-06-30 17:51:12

How do I reactivate? There's no reactivation button when I log into my back office.


InquiryId :  10095  InquiryType :  General Questions  DateAndTime :  2007-06-30 18:20:28  Status :  Replied and Resolved
Replied By Denise C at 2007-07-03 08:25:57

Rosetta, In order to find out where the cruise leaves from, simply log into your back office, go to \"Live Chat,\" then request \"Travel.\" If you have any further questions, don\'t hesitate to contact us.
Customer submitted at 2007-06-30 18:20:28

how do you find out where the cruise leaves from.


InquiryId :  10099  InquiryType :  Events  DateAndTime :  2007-06-30 20:08:35  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-02 15:11:36

Hi Ted, to go to your backoffice, go to your link which is http://TeodorodelaPaz.worldventures.biz and use your member id 878601 and pwd to log in. thank you Worldventures Team
Customer submitted at 2007-06-30 20:08:35

I want to go to my back office pls help


InquiryId :  10104  InquiryType :  Dreamtrips  DateAndTime :  2007-06-30 20:56:38  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 07:00:16

When looking at the itinerary for this trip you\'ll see a sign up button in the top right corner. Click it and enter your ID and password. Then fill in the information and submit.
Customer submitted at 2007-06-30 20:56:38

I'm interested in taking the dreamtrip: Big Island Hawaii Hapuna Beach Prince, Aug 29th - Sept 03rd. I don't know how to make a reservation online. Member#885215


InquiryId :  10107  InquiryType :  Billing  DateAndTime :  2007-06-30 22:47:46  Status :  In Progress
Replied By Terri E at 2007-07-02 11:39:56

Ethan, you have to update this information in your backoffice, under Main Menu click on \"Support Request\" to payment update form, fill it out and it will go straight to billing. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-06-30 22:47:46

I recieved an email that said I gave you the wrong credit card number. I need to provide you with the correct information. Can you please call me for this information?


InquiryId :  10109  InquiryType :  Existing Reservation  DateAndTime :  2007-06-30 22:48:50  Status :  Replied and Resolved
Replied By Affie at 2007-07-02 07:08:48

Your reservation is cancelled.
Customer submitted at 2007-06-30 22:48:50

I need to cancel reservation with tracking number: GRPF99U1K2A0 due to unexpected cancellation of trip. I understand the $5 dollar reservation fee is non-refundable. Thank you, Tiffany Vancil


InquiryId :  10112  InquiryType :  Dreamtrips  DateAndTime :  2007-06-30 23:20:53  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-02 14:50:27

You will have to fax in your request to 972-985-6842 attn\"billing department
Customer submitted at 2007-06-30 23:20:53

I bought into your program last year - I have tried calling you to no avail - I want to cancel my involvement - this is my 10th request this year - if you charge my credit card with another atuo charge I will take legal action. please use the following information to locate my account: Your order number is: 1000061707 ------------ Item Number: P-BOTH Description: Both RTA and DreamTrips Packages Quantity: 1 Price Each: $314.94 Line Total: $314.94 ==================== Sub Total: $314.94 Shipping: $0.00 Tax: $0.00 Country Specific Fees: $0.00 Grand Total: $314.94 Please print this email for your records. If you have any problems with your order, please do not hesitate to give us a call at the number listed below. Your order contains a purchase of a personalized web site. Use this URL to give out to prospects for your business! To go to your personalized website, enter the following URL in your browser: ?id=853802 Sincerely, Customer Service WorldVentures, LLC 18352 Dallas Parkway #136-366 Dallas, TX 75287 Main: Fax:


InquiryId :  10114  InquiryType :  General Questions  DateAndTime :  2007-07-01 05:10:16  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-05 15:10:23

Can you walk me through?
Customer submitted at 2007-07-01 05:10:16

I am trying to book a hotel and I keep getting a send mail error. Please call me now


InquiryId :  10117  InquiryType :  General Questions  DateAndTime :  2007-07-01 07:11:00  Status :  Replied and Resolved
Replied By Terri E at 2007-07-09 07:01:53

?
Customer submitted at 2007-07-01 07:11:00

1. I market this service. 2. This website is not user friendly! :( 3. I typed in the search box "bristol, RI" and got a list of hotels for the state of ct! This needs to be fixed, the site does not recognize state letters, am I doing something wrong???


InquiryId :  10119  InquiryType :  General Questions  DateAndTime :  2007-07-01 08:16:54  Status :  Replied and Unresolved
Replied By Affie at 2007-07-02 07:14:47

Please go to live chat with Client Services from your back office and they will be able to assist you.
Customer submitted at 2007-07-01 08:16:54

Can't get in with my id number 890183 and password today.


InquiryId :  10122  InquiryType :  Dot Com Site  DateAndTime :  2007-07-01 11:33:57  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-02 15:37:13

Hi Angela, we have been having problems with the toolbar. Try uninstalling the program, in the Add/Remove Panel, it will be called \"Search\". Then reinstall the the program. Thank you. Worldventures Team
Customer submitted at 2007-07-01 11:33:57

Today, 7/1/07, my PowerSEarch Toolbar is not working. When I attempt to do a search it comes up with a message " Error creating request" Is there a known problem today with the tool bar? Thanks, Angela


InquiryId :  10123  InquiryType :  Dot Com Site  DateAndTime :  2007-07-01 11:38:35  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-02 15:38:36

Hi Angela, would you please provide me with your memberid? thank you.
Customer submitted at 2007-07-01 11:38:35

Today, 7/1/07, I am unable to log into my .com back page. It just flashes and brings me back to the log in page.


InquiryId :  10125  InquiryType :  Existing Reservation  DateAndTime :  2007-07-01 11:58:52  Status :  Replied and Resolved
Replied By Affie at 2007-07-02 07:23:38

Did you try PowerSearch ? Cruise Agents will be available on chat for any information about the Cruises.
Customer submitted at 2007-07-01 11:58:52

Is space available on the Italy cruise on Feb. 21st to March 4th 2008?


InquiryId :  10126  InquiryType :  Existing Reservation  DateAndTime :  2007-07-01 12:01:47  Status :  Replied and Resolved
Replied By Affie at 2007-07-02 07:24:25

Your query has been answered.
Customer submitted at 2007-07-01 12:01:47

Is space available on the Italy cruise on Feb. 21st to March 4th 2008?


InquiryId :  10127  InquiryType :  Existing Reservation  DateAndTime :  2007-07-01 12:02:11  Status :  Replied and Resolved
Replied By Affie at 2007-07-02 07:25:11

Your query has been answered.
Customer submitted at 2007-07-01 12:02:11

Is space available on the Italy cruise on Feb. 21st to March 4th 2008?


InquiryId :  10134  InquiryType :  Dreamtrips  DateAndTime :  2007-07-01 13:28:07  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-02 14:55:25

I will have Hali call you.
Customer submitted at 2007-07-01 13:28:07

Hali mentioned a travel club on a recent appearance on TV in Las Vegas. We travel frequently and would like to learn more.


InquiryId :  10136  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-01 14:02:10  Status :  Replied and Resolved
Replied By Terri E at 2007-07-09 07:04:18

Tim, the rep agreement states a full refund is only given 72 hours after a member signs up they will get a full refund only. If you hav enay other concerns please let us know. Thanks
Customer submitted at 2007-07-01 14:02:10

I have a person inquiring about the length of time in which they become a member, will they be given a full refund for their member ship if they so decide not to do business with WV. Please let me know what length of time after signing up is considered before they ar no longer eligible for any membership refunds, either Dream Trips or Tutorial, or both. Thank you, Tim Parker - WV885734


InquiryId :  10138  InquiryType :  Dreamtrips  DateAndTime :  2007-07-01 14:13:04  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-02 15:00:34

yes the Dreamtrip to Dominican Republic is fantastic it includes everything but transfers......better hurry space is limited. thansk
Customer submitted at 2007-07-01 14:13:04

I am considering the Dreamtrip to Iberostar however I cannot find a flight to get there even though it shows roundtrip transfers included from Punta Cana airport.


InquiryId :  10139  InquiryType :  Existing Reservation  DateAndTime :  2007-07-01 14:31:14  Status :  Replied and Resolved
Replied By Affie at 2007-07-02 07:31:44

A Cruise Agents will be available on chat to assist you further in this regard.
Customer submitted at 2007-07-01 14:31:14

I received an email that card was denied I believe this is regarding the cruise which I had four bookings for. I am wondering if one, two, three or all four were denied?


InquiryId :  10143  InquiryType :  New Reservation  DateAndTime :  2007-07-01 15:17:29  Status :  Replied and Resolved
Replied By Sunny at 2007-07-02 21:03:41

Hi
Please come to livechat and refer your booking id# and the agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-01 15:17:29

I did not get a confirmation for a reservation I just placed.


InquiryId :  10148  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-01 16:01:08  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-03 09:27:26

Can I have your member ID number please?
Customer submitted at 2007-07-01 16:01:08

Hello, I took the online test and passed it nearly a month ago and have not received my RTA card yet. When can I expect it?


InquiryId :  10150  InquiryType :  New Reservation  DateAndTime :  2007-07-01 16:43:10  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-03 09:28:13

Can you walk me through what you are doing so we can resolve this issue.
Customer submitted at 2007-07-01 16:43:10

when i hit the go button to search the flight i indicated it does nothing!


InquiryId :  10156  InquiryType :  Dreamtrips  DateAndTime :  2007-07-01 17:53:05  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-02 15:03:23

you have to be a member to get the member discount you can take one companion on every dreamtrip. thanks
Customer submitted at 2007-07-01 17:53:05

i will like to know if the dreamtrips are priced per person or if everyone that is on our memembership goes for that one price?


InquiryId :  10171  InquiryType :  General Questions  DateAndTime :  2007-07-01 20:42:07  Status :  Replied and Resolved
Replied By Terri E at 2007-07-02 08:57:01

Terri your user# 886905 and password is 1234. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-01 20:42:07

my website is not accepting my user ID. and also will not accept my pass word. help . thank you terri


InquiryId :  10172  InquiryType :  New Reservation  DateAndTime :  2007-07-01 20:50:47  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-03 10:44:22

Which email field are you referring to?
Customer submitted at 2007-07-01 20:50:47

the email field is causing an error message. No matter what I enter it says mail error and won't proceed


InquiryId :  10173  InquiryType :  Dot Com Site  DateAndTime :  2007-07-01 20:51:35  Status :  Replied and Resolved
Replied By Nick at 2007-07-03 12:30:02

Hi,
I have forwarded your complaint to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-01 20:51:35

Photos do not always match the listing. For example; While searching hotels in Santa Barbara and then clicking on the Country Inn By the Sea showed a picture and the information for Pacific Crest Inn. this is confusing and does not instill confidence in our travel company.


InquiryId :  10174  InquiryType :  New Reservation  DateAndTime :  2007-07-01 21:02:24  Status :  Pending
Customer submitted at 2007-07-01 21:02:24

I am looking to make a reservation at a hotel belle arti in venice italy. It will not come up on the computer. I need one room 2 beds non smoking I need to make the reservation asap!!!


InquiryId :  10184  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-02 06:51:44  Status :  Replied and Resolved
Replied By Nick at 2007-07-03 12:27:34

Hi,
The link is working fine. I have checked from my end. Please delete cookies and restart your system and try again. Only people using Internet Explorer can doenload Power Search toolbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-02 06:51:44

Is there something wrong with the Powersearch Toolbar? I am CLICKING on REFER MY WEBSITE and when I put it an e-mail address to refer, it does not take. Can you let me know. Also can people using SAFARI, an apple computer, download the toolbar Thanks, Melanie Avila 480/232-5555


InquiryId :  10186  InquiryType :  General Questions  DateAndTime :  2007-07-02 07:17:23  Status :  Replied and Resolved
Replied By Terri E at 2007-07-02 09:33:19

repeat....submission. Issue resolved.
Customer submitted at 2007-07-02 07:17:23

Hi, I am trying to get access to my Back office I have the same ID.number and password orginally given to me from Worldventuresat the time I first starte. I believe I may have entered my ID number on the spot where my password should have been entered. Now what I am getting is an " INVALID ID". What can I do to correct problem ? Thank you for your QUICK responce. Sincerly, Terri Bttles


InquiryId :  10189  InquiryType :  Dreamtrips  DateAndTime :  2007-07-02 07:56:50  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 07:26:18

It varies from ship to ship, I am going to forward this to April, she is booking this particu;ar dream trip and can give you the exact answer youre looking for.
Customer submitted at 2007-07-02 07:56:50

Would you please let me know the price for the Eastern Caribbean Cruise on Feb 3rd, 2008 if I book two adults and 1 child (Age 6) in a room? How much is is for the 3rd person in a room? How much sis the total price.... Room for the 3rd person, Taxes and Port Fees = Total???


InquiryId :  10190  InquiryType :  New Reservation  DateAndTime :  2007-07-02 08:21:26  Status :  Replied and Resolved
Replied By Sunny at 2007-07-02 21:22:27

Hi
We dont have the option to specify the departure timings, you need to go through the available itineraries and check if any one of them matches with the departure time that you want. The flight timings are set the the airline and it is not possible to change it.

Thank You
WorldVentures Team
Customer submitted at 2007-07-02 08:21:26

WHEN I AM TRYING TO BOOK A RESERVATION I CANT CHANGE THE FLIGHT TIMES. THE ONE THAT PULLS UP LEAVES AT 6AM AND THEY CANT LEAVE UNTIL THE AFTERNOON. I CANT FIGURE OUT HOW TO CHANGE THE FLIGHT TIME.


InquiryId :  10192  InquiryType :  New Reservation  DateAndTime :  2007-07-02 08:39:17  Status :  Replied and Resolved
Replied By Nick at 2007-07-03 12:26:12

Hi,
The fares displayed in our site is highly discounted and that is what we are offering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-02 08:39:17

I AM NOW TRYING TO BOOK A FLIGHT FOR A FRIEND AND THE CHEAPEST FLIGHT FROM OMA TO SFO IS 413.00. HOWEVER WHEN I GO TO BESTFARES.COM I CAN GET IT FOR 300.00 ON NORTHWEST AND FRONTIER. IS THERE ANYTHING I CAN DO?


InquiryId :  10197  InquiryType :  Existing Reservation  DateAndTime :  2007-07-02 09:10:23  Status :  Replied and Resolved
Replied By Affie at 2007-07-05 11:59:36

The confirmation email has been resent to you by one of our rep, if you have not received it you may please come to chat and let us know.
Customer submitted at 2007-07-02 09:10:23

I booked this trip on June 22, 2007, how much longer will it take to get all docs?


InquiryId :  10205  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-02 10:24:57  Status :  Replied and Resolved
Customer submitted at 2007-07-02 10:24:57

HI, I\'m looking for a nonstop flight for 2 passengers from Washington, DC to Trudeau Airport- Montréal / Canada? The search bar does not allow for choices to canada.


InquiryId :  10208  InquiryType :  Billing  DateAndTime :  2007-07-02 11:03:02  Status :  Replied and Resolved
Replied By Terri E at 2007-07-02 10:30:03

Dewey, you didn\'t submit a last name or Id, please provide me with one, in order to assist with your request. If you have any other concerns please let me know. Thanks
Customer submitted at 2007-07-02 11:03:02

How do I cancel my membership? Also I am being charged for leads and did not order any, how do I stop that also?


InquiryId :  10219  InquiryType :  New Reservation  DateAndTime :  2007-07-02 12:57:26  Status :  Replied and Resolved
Replied By Sunny at 2007-07-02 19:05:04

Hi
You may please come to livechat by selecting travel department and our representative will assist you on this.

Thank You
WorldVentures Team
Customer submitted at 2007-07-02 12:57:26

I tried to book a staybridge suite in Raleigh, NC and no staybridge hotels came up in the search. Is that one off your list? They are holiday inn owned properties and I couldn't find any under them either.


InquiryId :  10221  InquiryType :  New Reservation  DateAndTime :  2007-07-02 13:21:45  Status :  Replied and Resolved
Replied By Sunny at 2007-07-02 22:45:51

Hi
lease give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-07-02 13:21:45

trying to book a flight


InquiryId :  10229  InquiryType :  New Reservation  DateAndTime :  2007-07-02 15:26:25  Status :  Replied and Resolved
Replied By Sunny at 2007-07-02 22:01:14

Hi
Select \'vacation\' tab in the travel site and you will be able to search for hotel+air+car combintation.

Thank You
WorldVentures Team
Customer submitted at 2007-07-02 15:26:25

How do I book a hotel flight car combo


InquiryId :  10230  InquiryType :  Flight  DateAndTime :  2007-07-02 15:41:01  Status :  Replied and Resolved
Replied By Affie at 2007-07-03 12:09:51

You need to make a search and select the best one which suits you and complete the booking, if the adult is returning alone then you need to make one-way reservations.
Customer submitted at 2007-07-02 15:41:01

Wanted to price a flight from LAX to Baton Rouge. Flight for July 6th: One Adult and two children (7yrs, & 8yrs). The adult will be returning to LAX alone on July 9th.


InquiryId :  10236  InquiryType :  General Questions  DateAndTime :  2007-07-02 16:28:01  Status :  Replied and Resolved
Replied By Sunny at 2007-07-02 19:33:56

Hi
We do not give quotes or book over phone. you need to submit the booking frm the website only. The commission will automatically be updated in your back office.

Thank You
WorldVentures Team
Customer submitted at 2007-07-02 16:28:01

Is there a number where a customer can contact you to make a reservation for children only under 18? Also, would I have to give them a reference number so that I can get the commission for the transaction.


InquiryId :  10240  InquiryType :  New Reservation  DateAndTime :  2007-07-02 17:27:35  Status :  Replied and Resolved
Replied By Nick at 2007-07-03 11:09:10

Hi,
I have forwarded your complaint to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-02 17:27:35

tried to book a hotel room in Austin for 8/20 for one night. We tried to click on book and it does not respond. It does, however, respond to other buttons. The book button for several hotels we've tried didn't respond.


InquiryId :  10248  InquiryType :  Travel Commissions  DateAndTime :  2007-07-02 18:45:51  Status :  In Progress
Replied By Angela H at 2007-07-05 07:30:46

Dear Judith Stitt, I have researched your travel commissions account. I was unable to find any bookings listed. It is possible that you booked direct from the vendor. We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. As for your password change question, I will transfer you to the Customer Service system to help you with that inquiry. I\'m terribly sorry for any inconviences this has caused and I hope I have been helpful. Sincerely, Client Services
Customer submitted at 2007-07-02 18:45:51

Hello-- I've been waiting for LiveChat for half an hour or so ... is it often so slow? Can I change my password from the easy-to-guess number at which it is currently set? Also, when I book flights, it appears that I get logged out ... are my flight bookings still credited to my account? I think I have booked two flights in the past month or so using WorldVentures, but I don't find them listed on My Itinerary, for example. (I will be booking another flight within the next few days.) Could you please check to be sure my most recent two itineraries were captured in the WorldVentures system -- and tell me how I can check on these myself from now on? Thank you.


InquiryId :  10250  InquiryType :  Dreamtrips  DateAndTime :  2007-07-02 19:32:26  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 07:46:48

The code for Cabo is SJD.
Customer submitted at 2007-07-02 19:32:26

What airport should you fly into if you plan to go to Cabo San Lucas on the Dream Trip?


InquiryId :  10253  InquiryType :  Dreamtrips  DateAndTime :  2007-07-02 19:59:44  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 08:20:17

We are working to improve the format and contenet of the dream trip page, thank you.
Customer submitted at 2007-07-02 19:59:44

the new format for the dreamtrips are very confusing!! How is one to tell the days since the yr is not included? I see many trips for oct. Is this this year or next year? Also what happened to the time line! Is it possible for that to come back?


InquiryId :  10256  InquiryType :  Group Reservation  DateAndTime :  2007-07-02 20:13:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 08:37:24

This will take some work, let me contact you personally.
Customer submitted at 2007-07-02 20:13:30

I am working on a multi city trip to Africa from PHL through London. This trip is too large to try to book through Powersearch because some of the flights are not available. 1) Depart - Philadelphia, Sat., Nov. 3rd @8 pm Arrive - London (Gatwick), Sun., Nov. 4th Hotel reservation for 1 night, Sat., Nov. 3rd Stay at The Thistle Hotel. 2) Depart - London (Gatwick), Mon., Nov. 5th Arrive - Freetown, Mon., Nov. 5th Hotel reservation for 5 nights, Mon., Nov. 5th thru Fri., Nov. 9th Hotel - Cape Siera 3) Depart - Freetown, Sat., Nov. 10th Arrive - Harare, Zimbabwe, Sat., Nov. 10th Hotel reservations for 2 nights, Sat., Nov. 11 and Sun., Nov. 12th 4) Depart - Harare, Mon., Nov. 12th Arrive - Bus to Mafuma Lungi, Johannesburg on Mon., Nov. 12th Hotel reservations for 5 nights, Tues., Nov. 13th thru Sat., Nov. 17th 5) Depart - Mafuma Lungi, Johannesburg on Sat., Nov. 17th Arrive - Philadelphia, PA, Sun., Nov. 18th Can you please assist us in this matter. The amount of people is 10 or more.


InquiryId :  10264  InquiryType :  Dot Biz  DateAndTime :  2007-07-02 20:40:12  Status :  Replied and Resolved
Replied By Nick at 2007-07-03 11:00:59

HI,
I will need your member ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-02 20:40:12

PLEASE CANCEL MY AUTOSHIP. DO NOT BILL MY CREDIT CARD AFTER TODAY 7/2/07. PLEASE CONFIRM BY EMAIL. -MARY MELL


InquiryId :  10273  InquiryType :  General Questions  DateAndTime :  2007-07-02 21:39:32  Status :  Replied and Resolved
Replied By Sunny at 2007-07-02 21:49:33

hi
For cancellation of membership, you need to login to your back office, go to support request under main menu and submit the \'membership cancellation \' form.

Thank You
WorldVentures Team
Customer submitted at 2007-07-02 21:39:32

My wife and I want to cancel our membership. Please tell us how? We don't want any more dues put on our credit card.


InquiryId :  10279  InquiryType :  Dreamtrips  DateAndTime :  2007-07-02 22:42:28  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-05 06:58:51

I will pass this along to the person working this trip. Thank you.
Customer submitted at 2007-07-02 22:42:28

Hello: My name is Lynda McGuire. I have a booking id # of NF8991Q for the Bahama's Dreamtrip for my husband Otis McGuire and I. It is my understanding that you cannot send me a confirmation to my email. I was given the confirmation # along with the cabin # over the phone and I cannot find it. Please try to send it to me by email again or send it via US Postal Service. I would like an official booking confirmation in my hand. Thank You Lynda McGuire (310) 918-7159 or lynda.mcguire@att.net or lynda-setow@sbcglobal.net address: 524 W. Caldwell Street - Compton, CA 90220


InquiryId :  10287  InquiryType :  Dreamtrips  DateAndTime :  2007-07-03 07:10:52  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 13:21:42

Where were you looking to see this price?
Customer submitted at 2007-07-03 07:10:52

A) I have a friend of mine who is interested in the business and would like to compare a trip that he currently has on Carnival ship Glory one week with a balcony room for $758 in September. B) I was looking up trips and saw an advertized trip with Western Caribbean for $559 but could never get the member price - how do you do that?


InquiryId :  10292  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-03 08:00:48  Status :  Replied and Resolved
Replied By Nick at 2007-07-03 10:51:25

Hi,
To download the powersearch toolbar you should have Internet Explorer.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-03 08:00:48

i have a mac how can i download the toolbar


InquiryId :  10296  InquiryType :  Existing Reservation  DateAndTime :  2007-07-03 09:19:02  Status :  Replied and Resolved
Replied By Affie at 2007-07-03 14:05:02

You need to make a search, a list of Itineraries will appear you need to select the best one which suits you and complete the booking.
Customer submitted at 2007-07-03 09:19:02

13 yo coming from okc to las vegas, travel alone 2 years ago ( 2005). needs to travel 7 or 8 july back to okc by 11 or 12 august


InquiryId :  10297  InquiryType :  Travel Commissions  DateAndTime :  2007-07-03 09:20:03  Status :  In Progress
Customer submitted at 2007-07-03 09:20:03

how do i book a trip? I do not have a Member ID. How do I get one?


InquiryId :  10302  InquiryType :  Group Reservation  DateAndTime :  2007-07-03 09:39:54  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 09:02:17

I have forwarded this to Cynthia and she will be in touch personally.
Customer submitted at 2007-07-03 09:39:54

I'm trying to put together a 3 or 4-day Ensenada, Catalina Island cruise and need to know the cost for inside and window cabin. The date - leaving August 27th from Long Beach. How much is initial deposit and by when should it be paid. When is the balance due. If Cynthia is still there, I prefer speaking with her.


InquiryId :  10307  InquiryType :  Existing Reservation  DateAndTime :  2007-07-03 10:10:02  Status :  Replied and Unresolved
Replied By Affie at 2007-07-03 14:06:32

Asked you to check back in the later evening.
Customer submitted at 2007-07-03 10:10:02

problem with reservation


InquiryId :  10315  InquiryType :  Flight  DateAndTime :  2007-07-03 10:40:50  Status :  Replied and Resolved
Replied By Affie at 2007-07-05 12:15:23

You may just enter the city name it will get you the details OR you can check the airport code with the help of this link http://www.world-airport-codes.com/
Customer submitted at 2007-07-03 20:27:03

wow good idea? how do i do that with out the city codes
Replied By Affie at 2007-07-03 14:08:23

You need to make a search, a list on Itineraries will appear you need to select the best one which suits you and complete the booking.
Customer submitted at 2007-07-03 10:40:50

i want to book a flight from san diego to the phillipines and back i want to leave san diego on the 17th of july to manilla and then to cagayan de oro and then return from davao city to manilla and back to san diego on the 31st of july


InquiryId :  10317  InquiryType :  Billing  DateAndTime :  2007-07-03 10:51:04  Status :  Replied and Resolved
Replied By Karen O at 2007-07-03 15:07:34

Please go to your back office under support requests and complete the online form for payment updates.
Customer submitted at 2007-07-03 10:51:04

I had to change my credit card #. So I received an email that my monthly billing did not go through. How do I get my new # to you. Thanks


InquiryId :  10323  InquiryType :  Flight  DateAndTime :  2007-07-03 11:52:40  Status :  Replied and Resolved
Replied By Affie at 2007-07-03 14:32:15

Provide us the exact airport from where you are flying or you can make a search and check yourself.
Customer submitted at 2007-07-03 11:52:40

To whom it may concern, Last week I emailed in a request for help and never received a response back. I am wondering if someone can help guide me to find out which airlines has the most daily non stop flights from Colorado to PVR, Mexico. I would appreciate a prompt response. Regards, Christine Vancil


InquiryId :  10324  InquiryType :  Group Reservation  DateAndTime :  2007-07-03 12:15:07  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-03 12:03:37

I have your email with dates and destinations, someone is working on it as we speak. This will not happen overnight.
Customer submitted at 2007-07-03 12:15:07

I WOULD LIKE TO BOOK A GROUP TRAVEL ITINERARY FOR 10 OR MORE PEOPLE FOR AFRICA. HOW DO I GO ABOUT IT, IT WILL BE A MULTI-CITY TRIP TO BE TAKEN ON NOV. 3 THRU NOV. 18, 2007


InquiryId :  10325  InquiryType :  Flight  DateAndTime :  2007-07-03 12:29:33  Status :  Replied and Resolved
Replied By Affie at 2007-07-05 11:19:02

It\'s Including the taxes.
Customer submitted at 2007-07-03 12:29:33

Please assist me. I need to know if the prices indicated on the flights includes or excludes the taxes and fees? Thanks Ron Humburd


InquiryId :  10328  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-03 12:42:27  Status :  In Progress
Replied By Karen Grant at 2007-07-09 06:46:09

You can go to your \"powersearch\" from your .com site and put the dates you will be leaving and returning and it will give you numerous hotels to choose from. If you have any further questions or concerns, please contact the Customer Service Dept at 972-985-6841. Thank You, Client Services
Customer submitted at 2007-07-03 12:42:27

I have someone interested in joining but wanted to see some prices for a trip to NYC for August 9-12th for a 4-5 star hotel and so how can I find out the wholesale prices of these...do I have to go to each individual hotel website or is there something on WV website that will give me the travel agent rates. Thanks for your help. Love signing up people


InquiryId :  10337  InquiryType :  Existing Reservation  DateAndTime :  2007-07-03 13:28:42  Status :  Replied and Resolved
Replied By Affie at 2007-07-05 11:30:57

Once you enter the city name it will get you the details OR you may refer this link it will surely help you. http://www.world-airport-codes.com/
Customer submitted at 2007-07-03 13:28:42

My site will not allow city search only airport code??


InquiryId :  10349  InquiryType :  New Reservation  DateAndTime :  2007-07-03 15:31:32  Status :  Replied and Resolved
Replied By Sunny at 2007-07-03 19:11:40

Hi
For flights, we no longer do bookings because flights dont have commissions and booking fees are too small to cover the cost. Powersearch for flights is a convenience tool to help you find the best fare.

Thank You
WorldVentures Team
Customer submitted at 2007-07-03 15:31:32

I am making a reservation for europe in sept. Your web site directs me to expedia or travelocity. If I purchase through these sides will the person at world ventures that gave me his site make some money?


InquiryId :  10352  InquiryType :  Flight  DateAndTime :  2007-07-03 15:44:21  Status :  Replied and Resolved
Replied By Affie at 2007-07-05 11:48:38

You need to make a search, a list of Itineraries will appear... select the best one which suits you and complete the booking.
Customer submitted at 2007-07-03 15:44:21

i need help with a flight.


InquiryId :  10376  InquiryType :  Existing Reservation  DateAndTime :  2007-07-03 23:18:09  Status :  Replied and Resolved
Replied By Affie at 2007-07-05 11:51:59

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done
Customer submitted at 2007-07-03 23:18:09

i'm looking for all inclusive trips to cancun from atlanta in july and august.


InquiryId :  10378  InquiryType :  Billing  DateAndTime :  2007-07-03 23:25:51  Status :  In Progress
Replied By Terri E at 2007-07-05 08:20:28

April, I\'m sorry to hete that you want to cancel, but Mr Waldon was right, you have to log into you backoffice, and under the Main Menu, click on \"Support Request\" then go to \"Cancellation form\" fill it out and be detailed and request your refund as well. and then submit it to billing, it takes about 2-3 days to bring your account down. If you have any other concerns please contact us@ 972 985 6842. Thanks
Customer submitted at 2007-07-03 23:25:51

I WAS TOLD BY LAWRENCE WALDON THAT I NEDDED TO LOG IN TO MY BACK OFFICE AND THERE IS A LINK TO CANCEL MY ORDER AND GET MY $399.00 BACK ON MY CREDIT CARD... I AM WISHING TO HAVE MY REFUNDED FOR THE START UP COST.. I DID NOT SIGN NO CONTRACT AND WHAT HE EXPLAINED TO ME IS NOT EXACTLY THE SAME AS I GOT. I HAVE NOTIFIED MY CC AND I AM REFUSING THE CHARGE.. THTE OTHER THING I WAS TOLD WAS HE WAS WAITING FOR A GUY NAMED DAVE TO GET BACK WITH HIM... ANY QUESTIONS CAN BE DIRECTED TO MY EMAIL AT AJW795@HOTMAIL.COM


InquiryId :  10382  InquiryType :  General Questions  DateAndTime :  2007-07-04 00:53:13  Status :  Replied and Resolved
Replied By Nick at 2007-07-04 11:26:30

Hi,
To cancel your membership you must go to Support Request under Main Menu and fill up the Cancellation Form.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-04 00:53:13

I would like to DEACTIVATE my membership please.


InquiryId :  10383  InquiryType :  Existing Reservation  DateAndTime :  2007-07-04 06:21:35  Status :  Replied and Resolved
Replied By Affie at 2007-07-05 11:57:57

You can see the total on the last page.
Customer submitted at 2007-07-04 06:21:35

I would like to know the total with airfare before entering my credit card please?


InquiryId :  10385  InquiryType :  Dreamtrips  DateAndTime :  2007-07-04 07:04:50  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-05 07:09:23

Please call 972-985-6841 and ask for customer support, someone will walk through with you and fix the problem.
Customer submitted at 2007-07-04 07:04:50

I put our ID number in and password and it keeps asking for it over and over and over and over and over and over again!!!!!!!!!!!!!!!!!!!!!!!!


InquiryId :  10386  InquiryType :  Dot Biz  DateAndTime :  2007-07-04 07:34:42  Status :  Replied and Resolved
Replied By Nick at 2007-07-04 07:39:57

Hi,
I need your memberID to check on this. And also are you talking about your .Com site?

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-04 07:34:42

None of my images are showing in backoffice


InquiryId :  10387  InquiryType :  Travel Commissions  DateAndTime :  2007-07-04 07:57:07  Status :  In Progress
Customer submitted at 2007-07-04 07:57:07

What is your address because I have not seen that you have been approved by bbb. I will check you over the internet


InquiryId :  10389  InquiryType :  Dreamtrips  DateAndTime :  2007-07-04 09:23:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-06 08:54:28

We have several dream trips in the works and Im sure we can look into something like that. Thanks for your suggestion.
Customer submitted at 2007-07-04 09:23:30

Dreamtrip to Orlando? Do you ever have those?


InquiryId :  10393  InquiryType :  New Reservation  DateAndTime :  2007-07-04 10:40:24  Status :  Replied and Resolved
Replied By Nick at 2007-07-04 11:21:31

Hi,
Please E-mail at travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-04 10:40:24

trying to book a trip with royal carribean theyneed a telephone number to access there cruisinpower.com system the one on my rta card does not work


InquiryId :  10397  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-04 12:38:48  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-05 08:42:25

Login to your back office, click on Support Request, and submit RTA card renewal.
Customer submitted at 2007-07-04 12:38:48

I have never received a card. Please advise as to how to order. Thank you.


InquiryId :  10398  InquiryType :  New Reservation  DateAndTime :  2007-07-04 12:45:43  Status :  Replied and Resolved
Replied By Sunny at 2007-07-04 20:37:34

Hi
Please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-07-04 12:45:43

how do i book a flight from this sight?


InquiryId :  10401  InquiryType :  Dreamtrips  DateAndTime :  2007-07-04 15:06:41  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-05 07:12:41

Ill send you to the person who can answer any questions about that cruise.
Customer submitted at 2007-07-04 15:06:41

trying to find the price of the dream trip from gaveston island in December.


InquiryId :  10409  InquiryType :  Dot Com Site  DateAndTime :  2007-07-04 17:59:02  Status :  Replied and Resolved
Replied By Sunny at 2007-07-04 20:35:09

Hi
Once you login to your .com site , the logout link is at the right hand side of the screen, at the bottom of the menu list.

Thank You
WorldVentures Team
Customer submitted at 2007-07-04 17:59:02

When I logged in the "login" area did not change to "logout". This is the first time I have been here so maybe this is normal. Please advise.


InquiryId :  10410  InquiryType :  New Reservation  DateAndTime :  2007-07-04 18:00:51  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-05 09:25:18

Could you, please give me the walk through? This way we can view the error you are getting. Thank You.
Customer submitted at 2007-07-04 18:00:51

When I go to select flight or "book", the next screen that comes up is a "processing error".


InquiryId :  10411  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-04 18:18:01  Status :  Replied and Resolved
Customer submitted at 2007-07-04 18:18:01

When we try to click on the powersearch toolbar to tell a friend, it does not send it. Also when we click on the refer my website and try to email it, it says it has sent it, but it doesn\'t send it.


InquiryId :  10412  InquiryType :  Dreamtrips  DateAndTime :  2007-07-04 19:06:47  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-05 07:14:33

Robyn is working that trip and will be in touch with you to answer your questions.
Customer submitted at 2007-07-04 19:06:47

I was trying to look at a trip in Cabo San Lucas and it won't show me any info.


InquiryId :  10413  InquiryType :  Dreamtrips  DateAndTime :  2007-07-04 19:10:12  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-05 07:16:06

Try downloading the newest version of adobe flash player (its free @adobe.com)if this doesnt work call 972-985-6841 and ask for customer support.
Customer submitted at 2007-07-04 19:10:12

We are looking at a vacation in Cabo San Lucas and it won't show us any info.


InquiryId :  10429  InquiryType :  New Reservation  DateAndTime :  2007-07-05 07:22:28  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-05 11:08:20

Correct. At this time there is no Last Minute Specials.
Customer submitted at 2007-07-05 07:22:28

The button for last minute specials, just above the "Can I help you" image, doesn't work. It doesn't take me anywhere. Is that because there are no last minute specials, or is the link broken?


InquiryId :  10430  InquiryType :  New Reservation  DateAndTime :  2007-07-05 07:30:35  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-05 15:51:10

Hi David, I apologize for the inconvenience. You are right, it does not make sense to have old information available on the site. Thank you for pointing that out. I will forward this information to our development team. Thank you.
Customer submitted at 2007-07-05 07:30:35

Clicking the highlighted link under Europe for Barcelona Hotel Eurostars Parc Del Valles $241.48* from the home page gives me booking options for April 2007---which is obvisouly not avaialable since we are in June 2007. Can the website filter out dates that have passed? It says "best 3 night prices in the next 90 days" or something like that, yet it is showing the best prices BACKWARDS. It does me no good to see how good the prices were in April.


InquiryId :  10431  InquiryType :  New Reservation  DateAndTime :  2007-07-05 08:08:13  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-05 15:48:38

Hi David, I apologize for the inconvenience. I will forward this information to our development team. Thank you.
Customer submitted at 2007-07-05 08:08:13

Can you pass along this recommendation to your tech team? Have the Flight + Hotel option do the searching in two steps. I would like to be able to choose my flight, and then choose my hotel indepentantly. Having them linked together in a single search response is very confusing. Plus, when trying to use a specific airline the "Airline" search option didn't work. So I have to click on every hotel's "Flight Details" link to see if it on united. Let me do the flight in a seperate step from the hotel. Thanks.


InquiryId :  10432  InquiryType :  New Reservation  DateAndTime :  2007-07-05 08:10:30  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-05 15:45:08

Hi David, I apologize for the inconvenience. I will forward this information to our development team. Thank you.
Customer submitted at 2007-07-05 08:10:30

Please pass this to your tech team. The quick flight option is great! However, once I select my flight it should ask me "Do you a need a hotel in your destination?" If I click yes then I should be able to find a hotel. Once I select my hotel it should ask 'Do you need a rental car in your desitnation?' Once I click yes I can search for a car. Then I can my entire trip fixed up in a single session without booking my flight, putting my CC number, and then starting over with a hotel, booking, entering my CC number again, and then starting over with a car, entering my CC # for the third time. Thanks!


InquiryId :  10437  InquiryType :  Existing Reservation  DateAndTime :  2007-07-05 09:54:06  Status :  Replied and Resolved
Replied By Affie at 2007-07-05 12:04:12

Notthing will be charged to your card.
Customer submitted at 2007-07-05 09:54:06

I have cancelled this reservation directly through Enterprise Rental Cars. I just wanted to notify you and ask if I will be charged anything for my cancellation?


InquiryId :  10441  InquiryType :  Billing  DateAndTime :  2007-07-05 10:19:07  Status :  Replied and Resolved
Replied By Karen O at 2007-07-09 18:18:09

I am unable to help you with this matter without your name or id number. Please go to your back office under support requests and complete the online form for cancellation.
Customer submitted at 2007-07-05 10:19:07

I want to completely CANCEL my membership effective IMMEDIATELY!! Do not charge my credit card again. I have been trying to cancel my membership for two months now. Please confirm by email that this request has been fulfilled effective IMMEDIATELY (07/05/07).


InquiryId :  10442  InquiryType :  Billing  DateAndTime :  2007-07-05 10:19:44  Status :  Replied and Resolved
Replied By Karen O at 2007-07-09 18:18:49

I am unable to help you with this matter without your name or id number. Please go to your back office under support requests and complete the online form for cancellation.
Customer submitted at 2007-07-05 10:19:44

I want to completely CANCEL my membership effective IMMEDIATELY!! Do not charge my credit card again. I have been trying to cancel my membership for two months now. Please confirm by email that this request has been fulfilled effective IMMEDIATELY (07/05/07).


InquiryId :  10449  InquiryType :  New Reservation  DateAndTime :  2007-07-05 11:54:29  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-05 13:55:39

What problem are you having?
Customer submitted at 2007-07-05 11:54:29

The system won't let me book my flight. I don't want to lose the rate... can you help?


InquiryId :  10450  InquiryType :  New Reservation  DateAndTime :  2007-07-05 11:55:28  Status :  Replied and Resolved
Customer submitted at 2007-07-05 11:55:28

The system won't let me book my flight. I don't want to lose the rate... can you help?


InquiryId :  10465  InquiryType :  New Reservation  DateAndTime :  2007-07-05 14:11:45  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-06 09:03:42

Its not listed where? Need more information.
Customer submitted at 2007-07-05 14:11:45

Aug 25 07 sailing of Carnival Glory is not listed


InquiryId :  10472  InquiryType :  Travel Commissions  DateAndTime :  2007-07-05 14:38:06  Status :  Replied and Resolved
Replied By Meredith S at 2007-07-11 13:01:34

Dear Cheryl, You actually receive 50% of the commission WorldVentures receives. The amounts in the back office are low estimates due to fluctuating commission rates by vendors. I apologize for the confusion. Have a great week! Sincerely, Client Services
Customer submitted at 2007-07-05 14:38:06

3. Your direct travel commission (listed below as "Commission") is based on the following schedule: 30% of the commission earned* 5. Booking fee commission schedule: $10 Booking Fees earn you $2.00 (direct commission) (which is 1/5th commission) This appears to be a contradiction. Is it 30% or 20%?


InquiryId :  10478  InquiryType :  General Questions  DateAndTime :  2007-07-05 16:31:51  Status :  Replied and Resolved
Customer submitted at 2007-07-05 16:31:51

You guys are doing a fantastic job. I need your help. Many customers and newer team members do not know that they do not have a reservation until it is manually booked by a booking agent. They believe the tracking ID is their confirmation of the reservation. Perhaps, if it is more clearly stated that you do not have a reservation until it is confirmed by a booking agent, please stay on for live chat. Right now, it does say your credit will not be charged and many of my team members are not great at English and may not understand it. The reason why I\'m asking for help is one of my team members customers did a search on Monday 7/1 and put in their payment information and did not get a reply back till Thursday 7/5 and the price was $300 higher. Please reply back with your course of action.


InquiryId :  10479  InquiryType :  New Reservation  DateAndTime :  2007-07-05 16:39:23  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-05 16:17:30

The new .biz runs under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-07-05 16:39:23

I Want to Boodk Direct and it's not opening the extra window as stated!


InquiryId :  10480  InquiryType :  Dot Biz  DateAndTime :  2007-07-05 16:40:04  Status :  Replied and Resolved
Replied By Sunny at 2007-07-05 19:09:04

Hi
Your back office is : http://joannestephens.worldventures.biz/ and the travel site is : https://www.world-venture.com. Are you saying you want to change your emailid?

Thank You
WorldVentures Team
Customer submitted at 2007-07-05 16:40:04

I hope you can help me. I accidently changed my company name from wvdreamvacations@Yahoo.com to wvvacations@yahoo.com the big deal is when I try to use the wvvacations@yahoo.com several people already use that name. how can I change it back to wvdreamvacations@yahoo.com. I have gone on line and tried to get Yahoo to help me but I get no responce. can you help me? or till me how too strighten this problem. especially since I have 1000 business cards with (wvdreamvacations@yahoo.com) already printed.


InquiryId :  10485  InquiryType :  Travel Commissions  DateAndTime :  2007-07-05 17:33:33  Status :  In Progress
Customer submitted at 2007-07-05 17:33:33

I want to cancel my wife\'s and my membership. We have been trying for months to do so. We have been unable to even reach a live person to speak to. I have on numerous occasions tried to follow the phone prompts and also use the world ventures website to submit my cancellation request. I now want to also include a request for refund for both my wifes and my account for the last 6 months. I am instructing my credit card company to refuse further payment. Additionally, if we don\'t get the cancellation and refunds, we will seek our legal options. My name is Michael Guerrissi and my wife is Ila Guerrissi. Our home phone number is (702) 293-6838.


InquiryId :  10487  InquiryType :  Dreamtrips  DateAndTime :  2007-07-05 17:49:13  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-09 07:25:14

The Iberostar Bavaro has junior suites for $768 not including transfers, when getting a quote be sure to ask for a junior suite. The junior suites are more expensive and that is all that are reserved on this dream trip.
Customer submitted at 2007-07-05 17:49:13

Why is the Iberostar Dominican Republic dream trip so expensive? If I get the exact same dates and services from Iberostar's internet site, two adults for the same time, same inclusive resort pays $582 with taxes and transfers include. Dream trip is costing $718, so I would lose $136 by using my dreamtrip membership. There must be something wrong---we are paying monthly fees to SAVE money on travel, not spend more on travel.


InquiryId :  10488  InquiryType :  Existing Reservation  DateAndTime :  2007-07-05 18:05:25  Status :  Replied and Resolved
Replied By Affie at 2007-07-06 06:31:09

Your reservation is cancelled. For any inquery about this reservation please come to live chat with travel department and we will be able to assist you further.
Customer submitted at 2007-07-05 18:05:25

tracking # GRPU7102IEON. Please cancel.


InquiryId :  10490  InquiryType :  Dreamtrips  DateAndTime :  2007-07-05 18:21:07  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-06 09:11:56

Most trips are cruises or land only, if air is included it will state so very specificly.
Customer submitted at 2007-07-05 18:21:07

Is airfare included to Jamaica for the 499? I did not see anything that says airfare not included. Thanks


InquiryId :  10491  InquiryType :  General Questions  DateAndTime :  2007-07-05 18:28:55  Status :  Replied and Resolved
Replied By Sunny at 2007-07-05 19:01:07

Hi
For cancellation of membership, you need to login to your back office, click on support request under main menu and submit the \'cancellation form\'.

Thank You
WorldVentures Team
Customer submitted at 2007-07-05 18:28:55

I have not been able to sign anyone under me, so this is really not working for me, and I was told I can get out at any time, so do I call a number, or how can I get out of my membership? Thank you, Lori Morrison


InquiryId :  10495  InquiryType :  New Reservation  DateAndTime :  2007-07-05 19:04:40  Status :  Replied and Resolved
Replied By Sunny at 2007-07-05 19:12:48

Hi
Please try using Internet Explorer browser and also enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Customer submitted at 2007-07-05 19:04:40

I am trying to book a hotel through my own site. Every time I click "Book It" for a specific hotel, it takes me back to the beginning of the list that first came up when I initiated the search.


InquiryId :  10496  InquiryType :  Existing Reservation  DateAndTime :  2007-07-05 19:10:54  Status :  Replied and Resolved
Replied By Affie at 2007-07-06 06:35:24

PowerSearch get the lowest fare available at the moment, you need to make a search and select the best Itinerary which suits you and complete the booking. Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-07-05 19:10:54

I NEED R/T CLT TO PBI 8/24 - 8/25 W/ A HOTEL FOR THE ONE NIGHT. THE PRICES I SAW WERE NOT BARGAINS.


InquiryId :  10498  InquiryType :  Hotel  DateAndTime :  2007-07-05 19:35:18  Status :  Replied and Resolved
Replied By Affie at 2007-07-06 06:36:04

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-07-05 19:35:18

Hotel and Car package


InquiryId :  10502  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-05 20:25:19  Status :  Replied and Resolved
Replied By Sunny at 2007-07-05 19:48:19

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-07-05 20:25:19

depart from denver 7/7/07 to los angeles round trip for two. lowest fare . return 7/14/07


InquiryId :  10514  InquiryType :  Hotel  DateAndTime :  2007-07-05 22:53:29  Status :  Replied and Resolved
Replied By Affie at 2007-07-06 06:39:14

PowerSearch get the lowest price for condos as well as beach hotels. PowerSearch searches for the lowest available at the moment, if the condos are lowest showing the same will be displyed at the moment.
Customer submitted at 2007-07-05 22:53:29

would you have info on condos in seaesta keys area? or at least hotels that would be on the beach.


InquiryId :  10520  InquiryType :  Group Reservation  DateAndTime :  2007-07-06 06:38:51  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-06 09:17:42

I suggest using the power search tool bar to find the best fare and book it.
Customer submitted at 2007-07-06 06:38:51

I need to book a flight for 8 adults and 2 children (15&16) from AMA to MCO departing on July 31 and returning on Aug. 5th


InquiryId :  10525  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-06 08:01:24  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-07 07:23:48

Hi Tammy, It should work now. The problem was fixed yesterday. Thank you
Customer submitted at 2007-07-06 08:01:24

when i go to hotels then i select vacation destination i put all the information in and it gives me the list of hotels and prices. but it will not let me select a hotel and look at a picture or get any info about the hotel it just says loading and nothing ever pops up. i have looked at them before but now i cannot get anything to come up


InquiryId :  10531  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-06 09:01:23  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 08:13:41

This webfares keep fluctuating depending on the demand... Looks like the new results are not showing up, it will take some time to update the new results. Try giving a search after sometime.
Customer submitted at 2007-07-06 09:01:23

I am trying to book a condo in Destin, Fl for July 23 - 28 and it costs me more to book through WV than to book directly with the condo, eg. ResortQuest...why is this?


InquiryId :  10532  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-06 09:44:45  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 08:26:13

You may come to live chat with and Inquire the same with Cruise Specialist.
Customer submitted at 2007-07-06 09:44:45

I am following up on an email I sent to you 4 days ago, but haven't gotten a reply yet. I am interested in booking a cruise for July 2008 with Carnival. But the date selections only go up to June. Can you tell when July will be available? Thank you. Frances Email: sambrig@yahoo.com


InquiryId :  10534  InquiryType :  Dreamtrips  DateAndTime :  2007-07-06 09:45:05  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-09 08:56:38

This trip is almost sold out so act fast. $ 391.99 per person includes taxes and port fees.
Customer submitted at 2007-07-06 10:22:03

I was looking at going on the Western Caribbean Cruise in Dec. I wanted to go with some other friends and we are trying to figure out how we wanted to set up the reservation. I wanted to see if it was billed later and I could put in my card # for a reservation for the group, or if it was billed right away, and then have to get everyone's info together. Thanks for the response.
Replied By Grant Merz at 2007-07-06 09:19:32

It is charged after the information is recieved and processed by the billing department. Which trip were you refering to?
Customer submitted at 2007-07-06 09:45:05

I wanted to Find out when is your credit card billed for any of the Dream Trips? Is it billed when the information is submitted, or just before the trip?


InquiryId :  10535  InquiryType :  Existing Reservation  DateAndTime :  2007-07-06 09:48:31  Status :  Replied and Resolved
Replied By Affie at 2007-07-06 09:35:19

You need to make a search and select the best one which suits you and complete the booking. Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-07-06 09:48:31

Can I go to Pueto Valerta and stay in a condo. I live in msp and where would I be flying into and how long would I be gone for.


InquiryId :  10538  InquiryType :  General Questions  DateAndTime :  2007-07-06 09:56:30  Status :  Replied and Resolved
Replied By Veronica H at 2007-07-09 06:36:42

Good Morning: In regards to your inquiry, you are responsible for your transfers. You may sign up for this trip by going to your .com site and then click on dreamtrips, then you will find the destination you are wanting. Once you get to the main page on the destination you are wanting on the right top corner there is a link that say SIGN UP NOW. The application will then pop up and you may fill it out and submit, you will then get a comfirmation and one week before you leave for you trip you will recieve your itinerary. IF you have any questions please contact us direclty through live chat or inquiry. Thanks, CSR Dept.
Customer submitted at 2007-07-06 09:56:30

I'm signed up on the Western Caribbean cruise out of Galveston, TX. What types of transfers are available to/from the airport and ship, and how do I sign up?


InquiryId :  10546  InquiryType :  Dreamtrips  DateAndTime :  2007-07-06 11:11:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-06 13:40:42

any extra time would have to be worked out with the hotel on your own, we cannot control that due to availability
Customer submitted at 2007-07-06 11:11:30

can you add a day to the dream trip to Dominican Republic


InquiryId :  10549  InquiryType :  Reactivation  DateAndTime :  2007-07-06 11:38:13  Status :  Replied and Resolved
Replied By Sunny at 2007-07-07 03:44:38

Hi
For cancellation of membership, loging to your back office, go to support request under main menu and submit the \'membership cancellation form\'.

Thank You
WorldVentures Team
Customer submitted at 2007-07-06 11:38:13

Regarding Maria Salej I do not wish to be a member. I tried to cancell but I had no luck. I tought this was going to help me with my traveling but when I tried to go on a trip, it turned out that I went on my own and it was cheaper so I never used your service and I do not need your service. Thank you, and please stop billing my credit card or I am going to turn in my credit card.


InquiryId :  10556  InquiryType :  Hotel  DateAndTime :  2007-07-06 13:47:20  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 09:32:07

If you have existing reservation with us provide us the tracking # passenger name and the email address you used in your reservation ? you may come to live chat and inform the same we will provide you the deatails.
Customer submitted at 2007-07-06 13:47:20

what is the cancellation policy for resevation for July 13,07


InquiryId :  10557  InquiryType :  Hotel  DateAndTime :  2007-07-06 14:03:06  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 09:37:01

cancellation policy differes from different rate plans, once you make a search a list of Itineraries will appear select he best one which suits you and complete the booking. You will be connected to live chat where you can come and ask the exact cancellation policy and the rep will let you know.
Customer submitted at 2007-07-06 14:03:06

What is the cancellation policy for reservation w/ Hilton Garden Inn -Midway Airport-Chicago July 13,07? If I book online, is there a penalty if I cancel as opposed to booking directly w/hotel? This is my second request form-please disregard the first.


InquiryId :  10562  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-06 14:24:17  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-06 16:32:33

Hi Angela, I apologize for the inconvenience. I will forward this information to our development team so the issue can be corrected. Thank you
Customer submitted at 2007-07-06 14:24:17

I have recently sent an email to you regarding this same issue but have not received any response. Dilan, from client services was unable to help me and advised I send you another request for help. Here it is again... when I try to refer my website from my travel page or try to refer my power search tool bar from my toolbar, they both say they have sent it but nobody gets it. It doesn't send either one. Please help.


InquiryId :  10565  InquiryType :  General Questions  DateAndTime :  2007-07-06 14:49:03  Status :  Replied and Resolved
Replied By Sunny at 2007-07-07 02:08:47

Hi
for cancellation of Worldventure membership, you need to login to your back office, go to support request and submit the membership cancellation form.

Thank You
WorldVentures Team
Customer submitted at 2007-07-06 14:49:03

I submitted my cancellation for RTA and membership on July 3, 2007, and I joined on July 1, 2007. When will hear from someone concerning this? How long will it take to go through? I made copies of my cacellation as well.


InquiryId :  10566  InquiryType :  New Reservation  DateAndTime :  2007-07-06 14:55:56  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 08:27:20

You may please contact the airlines directly to book this reservation as you cannot book reservation on our website for unaccompanied minor. Who are below 16 years.
Customer submitted at 2007-07-06 14:55:56

I WANT 1 CHILD TICKET - NO ADULT - HOW CAN I DO THIS? PEGGY


InquiryId :  10570  InquiryType :  Dreamtrips  DateAndTime :  2007-07-06 15:44:57  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-09 07:26:35

Please use the POWER SEARCH tab on your toolbar and fill in as much information as possible and submit.
Customer submitted at 2007-07-06 15:44:57

I am trying to plan a all inclusive vacation around Thanksgiving time for my boyfriend and I. He will be a student so it will be for probably only 5 days during the weekend. I would like to spend no more than around $400 per person. Please let me know what is available. Tropical, skiing, vegas, open to anything.


InquiryId :  10572  InquiryType :  Existing Reservation  DateAndTime :  2007-07-06 16:07:30  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 09:38:13

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-07-06 16:07:30

Good Afternoon, I have a client that is interested in travel to Europe, no specific dates, but 1 or 2 weeks in September. She does not have access to internet to do her own search. I'm hoping with your expertise you can put together a couple of packages or itineraries that I can present to her. Maybe Ireland, England, Amsterdam. She is open to an adventurous vacation, not luxury or spa. Please include the rates for both double and single occupancy. Reasonable rates and accomodations. If you can provide any single offers, that would be ,as she is not sure if she is having a travelling companion. Are you able to help me with this request? Please let me know if you have any questions. Thank you, Kay Harms


InquiryId :  10578  InquiryType :  Flight  DateAndTime :  2007-07-06 17:02:57  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 09:41:32

You can see the total fare on the credit card page, if later there are any change in price we will let you know... Once you the confirm the same we will book the same for you.
Customer submitted at 2007-07-06 17:02:57

Does these prices include the taxes and other fees? Is there any additional fees that I should expect?


InquiryId :  10580  InquiryType :  General Questions  DateAndTime :  2007-07-06 17:50:26  Status :  Replied and Resolved
Customer submitted at 2007-07-06 17:50:26

I\'ve been waiting for 45 minutes to \"chat\" with someone. In the meantime, I have gone to the hotel website and can get the room reservation cheaper by booking it directly through them. This was the first time I used my World Ventures membership so it\'s really disappointing to find that out. It is also disappointing not to be able to talk with someone. Is it possible to cancel this and rebook through them? Please contact me immediately.


InquiryId :  10581  InquiryType :  Magazines  DateAndTime :  2007-07-06 18:43:11  Status :  Replied and Resolved
Replied By Denise C at 2007-07-13 07:09:49

If you need to cancel your magazine subscription, just log into your back office, go to Main Menu, click on Support Request, click on Magazine Dashboard (middle column underlined requests and towards the bottom), then under the Status where it says ACTIVE, then click on the drop down, and select INACTIVE and then click on update. Let us know if you have any further questions.
Customer submitted at 2007-07-06 18:43:11

I get SSDI and I make about 830 dollars a month. My problem with giving away 25 copies a month. My payee would or may stop me from putting that money out so if the company could give me magazines then pay them back later.


InquiryId :  10582  InquiryType :  New Reservation  DateAndTime :  2007-07-06 19:00:49  Status :  Replied and Resolved
Customer submitted at 2007-07-06 19:00:49

I am having trouble booking a trip from my website. I want to book a 6 or 7 day trip to Los Cabos or Cancun from LAX for 2 adults and 3 kids (9,14 & 15) and the results are not coming up. I want to leave June 9 or June 10.


InquiryId :  10584  InquiryType :  New Reservation  DateAndTime :  2007-07-06 19:01:22  Status :  Replied and Resolved
Replied By Sunny at 2007-07-07 02:32:32

Hi
Please try Internet Explorer browser and enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Customer submitted at 2007-07-06 19:01:22

I am having trouble booking a trip from my website. I want to book a 6 or 7 day trip to Los Cabos or Cancun from LAX for 2 adults and 3 kids (9,14 & 15) and the results are not coming up. I want to leave June 9 or June 10.


InquiryId :  10585  InquiryType :  Existing Reservation  DateAndTime :  2007-07-06 19:04:59  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 09:46:55

I see here this reservation is confirmed, if you need any assistance come to live chat with \"Travel Department\" and we will be able to assist you further...
Customer submitted at 2007-07-06 19:04:59

Itinerary GRPZ039Q26B8


InquiryId :  10587  InquiryType :  Dot Biz  DateAndTime :  2007-07-06 19:15:03  Status :  Replied and Resolved
Replied By Karen O at 2007-07-09 19:32:37

I am not able to access specifics on your account without your id number or last name, but you can go to your back office under the main menu there is a link for reactivation.
Customer submitted at 2007-07-06 19:15:03

I am trying to log in to my back office ot reactivate my account 854840. How do I do this?


InquiryId :  10588  InquiryType :  Travel Commissions  DateAndTime :  2007-07-06 19:51:45  Status :  Replied and Resolved
Replied By Angela H at 2007-07-09 08:12:48

Dear John Jaynes, I have researched your travel commissions account. There currently aren\'t any bookings showing in your backoffice as you\'ve stated. There is a possibility that the bookings were directly booked through the vendor. If that is the case they would not show up in your backoffice. If this is not the case please provide us with the booking ID or confermation number and we will further look into this matter for you. Sincerely, Client Services
Customer submitted at 2007-07-06 19:51:45

I know I have a few bookings on my travel webpage but they are not showing that I have any. How long does it take for the computer to notify me of those bookings and when will I get my commissions?


InquiryId :  10592  InquiryType :  Dot Biz  DateAndTime :  2007-07-06 20:07:12  Status :  Replied and Resolved
Replied By Sunny at 2007-07-07 02:26:42

Hi
To login to your back office, you need to go to : http://anitayoung.worldventures.biz/ and enter the member id# 882550 and your password.

Thank You
WorldVentures Team
Customer submitted at 2007-07-06 20:07:12

Can not get into backoffice and can't remember my number. I thought I could put in anitayoung93 and then my passworld, but I keep getting invalid.


InquiryId :  10593  InquiryType :  Reactivation  DateAndTime :  2007-07-06 20:18:19  Status :  Replied and Resolved
Replied By Sunny at 2007-07-07 00:54:06

Hi
For cancellation of membership, you need to login to your back office, go to support request under main menu and submit the membership cancellation form.

Thank you, Worldventures Team
Customer submitted at 2007-07-06 20:18:19

cancel my membership thank you


InquiryId :  10599  InquiryType :  Hotel  DateAndTime :  2007-07-06 21:55:33  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 09:50:03

PowerSearch get the lowest fares available at the moment, try powersearch and select the best one which suits you and complete the booking.
Customer submitted at 2007-07-06 21:55:33

Im lookig for the Holiday Inn city center in South Bend IN


InquiryId :  10601  InquiryType :  Existing Reservation  DateAndTime :  2007-07-06 22:59:28  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 09:52:42

I see here that you have select the flight 5013 and the same was confirmed. If you need to make changes, these web fares are highly restricted, the fares are non-refundable and non-transferable, For any change airline charges minimum $130 per passenger as a change fee plus difference in fare for the new flights.
Customer submitted at 2007-07-06 22:59:28

Worldventures tracking ID Z039Q26B8 I received tickets with a different flight than I requested. I wanted flight 5005, I received flight 5013. What do I do now? Thank you.


InquiryId :  10608  InquiryType :  General Questions  DateAndTime :  2007-07-07 02:42:05  Status :  Replied and Resolved
Replied By Sunny at 2007-07-07 18:35:49

Hi
Your login is : 868322 and password is kaeli66.

Thank You
WorldVentures Team
Customer submitted at 2007-07-07 02:42:05

I'am trying to login in but I have forgooten my log in and pass word. Can you please help me. Thank you, Bobby


InquiryId :  10616  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-07 10:28:40  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-09 06:58:18

Hi Carl, The toolbar is simple to use. you first select what type of search you want to do, Flight, Hotel, Car rental, etc. Then you choose your criteria, after that you choose which websites you want the toolbar to retreive for you. Then you can make your selection. Thank you
Customer submitted at 2007-07-07 10:28:40

I don't know how to work my power search toolbar


InquiryId :  10618  InquiryType :  Dot Biz  DateAndTime :  2007-07-07 11:16:48  Status :  Replied and Resolved
Replied By Sunny at 2007-07-07 18:20:39

Hi
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality. The back office application only supports Internet Explorer.

Thank You
WorldVentures Team
Customer submitted at 2007-07-07 11:16:48

my system wont allow me to open certain tabs or view attachements. also active-x doesnt appear in the address box to config website to my comp? HELP!


InquiryId :  10622  InquiryType :  Travel Commissions  DateAndTime :  2007-07-07 12:02:57  Status :  In Progress
Customer submitted at 2007-07-07 12:02:57

What\'s the fee to be enrolled, how much is the monthly fee? What\'s the commission?


InquiryId :  10625  InquiryType :  General Questions  DateAndTime :  2007-07-07 12:41:17  Status :  Replied and Resolved
Customer submitted at 2007-07-07 12:41:17

Hi. I am wondering if this picture is of Max Verner? If so, we went to h.s. together and I heard from Dianna Naegle that you have a travel agency. I am trying to book travel to come have dinner with everyone in Aug. She should be sending something to all classmates, as we are looking at August 11. Hope you can make it and hope this finds you! Betty (Whitecotton) Kennan


InquiryId :  10626  InquiryType :  General Questions  DateAndTime :  2007-07-07 13:18:13  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 08:31:22

Enter the correct city name or airport code to get results.
Customer submitted at 2007-07-07 13:18:13

I am trying to book a trip to Arentina, however, everytime I enter book, it states Invalid and will not let me!


InquiryId :  10627  InquiryType :  Dot Biz  DateAndTime :  2007-07-07 13:22:57  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-09 07:17:21

Hi Jasmine, Backoffice is working fine. I see no issues. Thank you
Customer submitted at 2007-07-07 13:22:57

I cannot upload by back office website. Has it been shutdown?


InquiryId :  10634  InquiryType :  Travel Commissions  DateAndTime :  2007-07-07 16:43:10  Status :  In Progress
Customer submitted at 2007-07-07 16:43:10

I received an e-mail that I made a recurring order #100046847 I didn\'t place this order. What is it anyway?? I DO Not Want this order. What can be done about this? Please let me know a.s.a.p.


InquiryId :  10637  InquiryType :  Flight  DateAndTime :  2007-07-07 18:31:58  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 10:13:57

Is this for Air reservation or Hotel reservation ? You may come to live chat and we will be here to assist you further.
Customer submitted at 2007-07-07 18:31:58

how do i book a lap child.. 3 months old.. do not want to charge me adult price.. what to do?


InquiryId :  10638  InquiryType :  New Reservation  DateAndTime :  2007-07-07 19:13:02  Status :  Replied and Resolved
Replied By Sunny at 2007-07-07 18:30:17

Hi
All the prices mentioned on our search results are already discounted prices, there is no further discounts.

Thank You
WorldVentures Team
Customer submitted at 2007-07-07 19:13:02

Hello, I will be traveling with my son at the end of Aug. to NY. He is going to college at Long Island University. I will need a roundtrip for one adult and a one way for him. We will be departing fr HNL. Are there student rates available?


InquiryId :  10651  InquiryType :  Dot Biz  DateAndTime :  2007-07-08 05:40:50  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-09 07:38:20

Hi William, I was able to log into your backoffice with no problem. Would you please give me the details as what criteria your entering and which error message your receiving? Thank you
Customer submitted at 2007-07-08 05:40:50

Hello, I enable everything! However, my backoffice isn't working.


InquiryId :  10653  InquiryType :  Dreamtrips  DateAndTime :  2007-07-08 09:33:41  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-11 14:43:23

Robyn should have provided the information you needed.
Customer submitted at 2007-07-11 10:22:31

I have called the number you gave me and emailed according to the instructions and have not got a reply do you have any suggestions.
Replied By Grant Merz at 2007-07-09 08:49:15

Please call customer support at 972-985-6841 and they can provide you with any information needed.
Customer submitted at 2007-07-08 09:33:41

I am on the cariabbian cruise on 8-12 and I have been trying to sign up for shore excursions but I need a booking ID can you help me with that please.


InquiryId :  10658  InquiryType :  All Other Commissions  DateAndTime :  2007-07-08 11:13:06  Status :  Replied and Resolved
Replied By Angela H at 2007-07-11 14:11:44

Dear Tami, I have researched your travel commissions account. The booking you\'re referring to is showing up in your back office with an estimated total commission of 266.66. However, this travel date has not yet taken place so it won\'t be paid out until 60-120 after the travel date. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-07-08 11:13:06

Why Does My Trip GRPOA66LC1X4 show $0.00 . Also I requested information on insurance, and never received it. I did get and e mail that the trip was confirmed and my card was charged $450.00 deposit. Do I have an reservation? Thanks


InquiryId :  10659  InquiryType :  Travel Commissions  DateAndTime :  2007-07-08 11:18:57  Status :  Replied and Resolved
Replied By Angela H at 2007-07-09 09:03:07

Dear Christian Delgado, We are excited that you would like to learn more about our business. I will be forwarding your phone number to one of our top 10 Representatives. They will contact you within the next 48 hours. They will be able to answer any questions you may have, let you look over our website and help get you set up with our business if that\'s what you\'d like to do. If you have any difficulties please feel free to submit them to us at anytime. Thank you, and have a great week. Sincerely, Client Services
Customer submitted at 2007-07-08 11:18:57

I saw your program on tv and wanted more info. I missed your phone # please contact me on my cell or at the office 702-880-0988 Thanks, CD


InquiryId :  10661  InquiryType :  Existing Reservation  DateAndTime :  2007-07-08 12:19:39  Status :  Replied and Resolved
Replied By Affie at 2007-07-08 14:44:34

I see that you have been given full assistance by our rep. If you have any queries you may always come to live chat we will be able to assist you further.
Customer submitted at 2007-07-08 12:19:39

I have a tracking number: GRPAD210139A. I tried to get onto live chat for assistance in finalizing this reservation, getting the confirmation number, but the live chat box remains blank. The last time this happened, it resulted in me paying an additional $70.00 in airfare, by the time I was able to connect with Live Chat and get everything booked and confirmed. I do not want this to happen again. I would appreciate any help you could give me. Thanks for your time. Kim Eaton, 214-636-6484


InquiryId :  10662  InquiryType :  Dreamtrips  DateAndTime :  2007-07-08 12:21:22  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-09 08:50:30

You are responsible for booking your own air fare, use the power search tool bar.
Customer submitted at 2007-07-08 12:21:22

Who books the flights for dreamtrips? Myself thru my website or WV? I like the Big Island HI one but, not sure how to figure out the flight info since it is not included. Thanks:)


InquiryId :  10665  InquiryType :  Hotel  DateAndTime :  2007-07-08 13:51:25  Status :  Replied and Resolved
Replied By Affie at 2007-07-09 09:46:40

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-07-08 13:51:25

Hotels in Kapaa, Kauhia, Hawaii for 6 or 7 nights between July 25, 2007 and August 13, 2007.


InquiryId :  10670  InquiryType :  Existing Reservation  DateAndTime :  2007-07-08 15:22:25  Status :  Replied and Resolved
Replied By Affie at 2007-07-09 09:47:27

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-07-08 15:22:25

I wanted to book a flight and car package together. or hotel car flight I am not at home


InquiryId :  10671  InquiryType :  Travel Commissions  DateAndTime :  2007-07-08 15:57:17  Status :  Replied and Resolved
Replied By Angela H at 2007-07-11 14:19:02

Dear Anita, That is completely up to the Airline. They may require them to buy an extra ticket. You will need to ask the Airline the travel was booked with. Thanks and have a great week. Sincerely, Client Services
Customer submitted at 2007-07-11 10:57:47

Do you need to do anything special if someone needs to bring a cat on the plane. I have a friend who is going to be bringing a cat and is wondering what we would have to do. If you could help me out that would be appreciated. Thanks,
Replied By Angela H at 2007-07-09 09:15:07

Dear Anita, I have researched your travel commissions account. There is currently only one booking listed in your backoffice. K2099822M Car Rental Date 8/7/07. If you could please provide us with the booking ID or confirmation number received for the Flight and Hotel package booking I will look further into this matter for you and have it resolved. Sincerely, Client Services
Customer submitted at 2007-07-08 15:57:17

I had someone book flight and hotel to Ireland, wondering when that will show up on the commissions?


InquiryId :  10673  InquiryType :  Hotel  DateAndTime :  2007-07-08 16:24:04  Status :  Replied and Resolved
Replied By Affie at 2007-07-09 09:48:13

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-07-08 16:24:04

Where is the google map? I want to search for hotels close to UNC Charlotte.


InquiryId :  10677  InquiryType :  New Reservation  DateAndTime :  2007-07-08 16:46:40  Status :  Replied and Resolved
Replied By Karen O at 2007-07-09 20:33:58

We search over 200 sites for the best deals avaiable at that time. We are not able to guarantee the best price everytime.
Customer submitted at 2007-07-08 16:46:40

Why is my mother-in-law finding better deals through other companies? I am losing commissions.


InquiryId :  10683  InquiryType :  Existing Reservation  DateAndTime :  2007-07-08 20:02:42  Status :  Replied and Resolved
Replied By Affie at 2007-07-09 09:52:37

With the passenger name, tracking #, and the email address you used in your resevation come to live chat with \"Travel Department\" and we will be able to assist you further.
Customer submitted at 2007-07-08 20:02:42

I need my flight information. I lost my info


InquiryId :  10691  InquiryType :  Travel Commissions  DateAndTime :  2007-07-08 22:00:36  Status :  Replied and Resolved
Customer submitted at 2007-07-08 22:00:36

Okay this is my second inquiry into why I don't show my father in laws reservation for June 13th through 16th at Binion's Casino in Las Vegas Nevada. His name is Jim or James Brown and he lives in Upland Ca 91786. This time I expect a response with a satisfactory answer no later than Tues the 10th.


InquiryId :  10693  InquiryType :  Existing Reservation  DateAndTime :  2007-07-08 22:17:25  Status :  Replied and Resolved
Replied By Affie at 2007-07-09 09:55:02

You need to be more clear on it ? Come to live chat we will be able to assist you further.
Customer submitted at 2007-07-08 22:17:25

BOARDING PASS


InquiryId :  10694  InquiryType :  New Reservation  DateAndTime :  2007-07-08 22:18:47  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 08:42:46

Most of the car\'s are unlimited mileage, you need to select the best car which suits you and complete the booking.
Customer submitted at 2007-07-08 22:18:47

Hi, I am interested in booking a rental car to pick up in Indianapolis, IN on August 14 and dropping the car off in Norfolk, VA on August 28. There were some great prices. Unfortunately, some key information isn't available. For example: 1.Does the price included unlimited mileage?; 2.Is the car a 4-door or 2-door? This is very important information I need before I can book using World Ventures. Thank you.


InquiryId :  10695  InquiryType :  Events  DateAndTime :  2007-07-08 22:35:41  Status :  Replied and Resolved
Replied By Karen O at 2007-07-09 21:00:05

Please supply more information as to what you are needing.
Customer submitted at 2007-07-08 22:35:41

child flying alone age 11


InquiryId :  10697  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-08 23:27:19  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-09 11:17:48

Hi Janice, would you please give me details on what error or problems you are experiencing so that I can better assist you? Also, do you have a PC (Windows) or MAC computer and what browser are you using to view browse the internet. Thank you
Customer submitted at 2007-07-08 23:27:19

I havae not been able to download the power bar.


InquiryId :  10699  InquiryType :  New Reservation  DateAndTime :  2007-07-08 23:37:08  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-09 11:56:30

Hi Loreto, Once you have installed the toolbar, to initiate it, you simply click on the Green \"GO\" button and select from the choices which search you want to do.
Customer submitted at 2007-07-08 23:37:08

How do I initiate powersearch toolbar? I tried several times and followed the prompts but no result. Help please. How do I compare prices of airfares?


InquiryId :  10700  InquiryType :  New Reservation  DateAndTime :  2007-07-08 23:43:15  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 08:49:09

Looks like the old results are showing up, this webfares keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime and your preferred results will show up.
Customer submitted at 2007-07-08 23:43:15

I INQUIRED ABOUT A TRIP TO GREENSBOURGH N.C HOTEL MARRIOTT, FLIGHT FROM N.Y CITY AND CAR RENTAL. TRAVELOSITY GAVE A PRICE FOR A STANDARD ROOL OF 581 INCLUDING TAXES . WORLDVENTURES GAVE THE SAME ROOOM FOR 1340 WITH THE LOWESTPRICE . I HAVE BEEN TRYING TO GE AN EXPLAINATION AND AN BOOKING. I WAS ON LIVE CHAT AND IT WENT OFF. DOES THIS MEAN WE CAN' COMPETE, THERE ISN'T AN ANSER OUR THEY ARE STILL RESEARCHING THE PRICE DIFFERENCE. THE FORU NEED TO MAKE RESERVATIONS ON MONDUAY JULY 9. I WOULD LIKE TO HAVE SOME TYPE OF ANSWER. I AM A NEW MEMBER AND WANT TO PROMOTE OUR SITE BUT I CANNOT EXPLAIN THE DIFFERENCE OF A MEGA SEARCH THAT WE HAVE AND FIND TRAVELOCITY TO BE BETTER. I ALMOST JOINED YTB BUT WAS CONVINCED THAT WV HAD A GREATER SEARCH ENGINE. PLEASE RESPOND TO MY PROBLEM. THANK YOU.


InquiryId :  10703  InquiryType :  New Reservation  DateAndTime :  2007-07-09 01:28:26  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 08:51:22

If you have submitted your credit card information.. then check with your bank are there any reservation charges showing up on it... and come to live chat and double check with the rep.
Customer submitted at 2007-07-09 01:28:26

I am trying to book a trip and I click on BOOK and nothing is happening? thanks


InquiryId :  10705  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-09 05:39:56  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-09 15:52:26

The new .biz runs under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-07-09 05:39:56

I've downloaded the toolbar, but don't see it on the screen???


InquiryId :  10706  InquiryType :  New Reservation  DateAndTime :  2007-07-09 06:24:39  Status :  Replied and Resolved
Replied By Karen O at 2007-07-09 21:03:52

you need to use your url.worldventures.com to get to your travel site.
Customer submitted at 2007-07-09 06:24:39

Hi, I am unable to create an account to log in with


InquiryId :  10707  InquiryType :  General Questions  DateAndTime :  2007-07-09 06:26:22  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-09 15:55:08

No, unfortunately there is not. The hours of operation and numbers are available in you back office. Our main number is 972-985-6841 and live chat is 24 hours a day. Or you can always submit an inquiry just like this, if you are having any problems.
Customer submitted at 2007-07-09 06:26:22

is there a 1800 no. to call to speak to one of the customer service. Thanks, CLyde Parana


InquiryId :  10711  InquiryType :  General Questions  DateAndTime :  2007-07-09 08:53:48  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-09 16:09:44

You can login to your back office and under the Main menu tab click My Profile and you can change your password there. At this time there is not a way that you can tell, just how many people viewed your site. What you can view is who booked through your site and who downloaded the toolbar. That in a way gives you an idea of the traffic your site is receiving, unfortunately that is it. Perphas in the near future the option will be available.
Customer submitted at 2007-07-09 08:53:48

How do I change my password and how can I tell how many people viewed my site.


InquiryId :  10715  InquiryType :  New Reservation  DateAndTime :  2007-07-09 09:15:25  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 09:01:12

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking. You may try to visit www.united.com if you need to book only united flights.
Customer submitted at 2007-07-09 09:15:25

Hello, I am having difficulty booking a flight on United Airlines. After repeated attempts through last weekend and today, I tried ANY United flight and experienced the same (Processing Error). I'm not having any problems booking direct through any other carrier, only United. Please resolve this ASAP. I would like to purchase a United fare ASAP through WorldVentures. Thank You, Kris Youngberg


InquiryId :  10722  InquiryType :  Existing Reservation  DateAndTime :  2007-07-09 10:01:23  Status :  Replied and Resolved
Replied By Affie at 2007-07-09 10:05:24

I have resend the confirmation email to knotnormal@sbcglobal.net Please check your confirmation email within a short while from now.
Customer submitted at 2007-07-09 10:01:23

i have misplaced my tracking number and am not sure if you have the right e-mail address because i have not received my confirmation e-mail my confirmation number is LWORZA and my room confirmation number is 336069714


InquiryId :  10725  InquiryType :  New Reservation  DateAndTime :  2007-07-09 10:21:04  Status :  Pending
Customer submitted at 2007-07-09 10:21:04

Want to get a great cruise/ lowest cost. Can you please price a cruise in Oct/ Nov. Two rooms oceanview. 2 adults in each room looking to go to the Caribbean and /or Mexican Riviera for 7 nights. My wife and I are both RTA members of WV. I want to book this as a surprize to her, so please email, do not call. THanks. Gene


InquiryId :  10739  InquiryType :  Existing Reservation  DateAndTime :  2007-07-09 12:44:31  Status :  Replied and Resolved
Replied By Affie at 2007-07-09 12:53:31

I have resent the confirmation, please check your junk/spam/trash folder too.
Customer submitted at 2007-07-09 12:44:31

I havent received my confirmation by email. The confirmation # is 9B8310E3


InquiryId :  10742  InquiryType :  Cancellation  DateAndTime :  2007-07-09 13:37:26  Status :  Replied and Resolved
Replied By Karen O at 2007-07-09 21:11:20

Please go to support requests and complete the online form for cancellation.
Customer submitted at 2007-07-09 13:37:26

How do we close our web subscription. Our account is debited everymonth for $19.99 but we are of no use of this. Please assist us.


InquiryId :  10747  InquiryType :  Genealogy  DateAndTime :  2007-07-09 14:09:43  Status :  Replied and Resolved
Replied By Karen O at 2007-07-09 21:49:41

Please contact live chat between the hours of 11am to 10pm for help with this.
Customer submitted at 2007-07-09 14:09:43

I am having trouble finding out how to check my Genealogy and other items now that the website has changed. Am I not clicking on the right area? Could you please give me some info regarding this matter. Thanks!


InquiryId :  10757  InquiryType :  Dreamtrips  DateAndTime :  2007-07-09 15:16:41  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-11 14:46:16

the price on that is $391.99 per person, this includes taxes and port fees of $202. Great price act fast.
Customer submitted at 2007-07-09 15:16:41

Need help. Been trying to get a price on the dreamtrip........Western Caribbean Cruise for Dec.2nd to 9th,on ship (Carnival)Conquest.Did login and no price....20% left.I also tryed phoneing,not at this time.......


InquiryId :  10760  InquiryType :  Flight  DateAndTime :  2007-07-09 15:55:04  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 09:07:43

This fares are already discounted, webfares keep fluctuating as the demand for particular Itinerary Increases or Decreases.
Customer submitted at 2007-07-09 15:55:04

I dont seem to be getting discounted fares


InquiryId :  10763  InquiryType :  General Questions  DateAndTime :  2007-07-09 16:05:33  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-10 07:30:12

Hi Lisa, once your picture is accepted, your rta card will be sent to you. You\'ll receive it in 7 to 9 business days. Thank you
Customer submitted at 2007-07-09 16:05:33

Hi folks, Today, I finally got my passport picture uploaded. What is the next step to getting my RTA card?


InquiryId :  10766  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-09 16:39:12  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-10 11:24:33

Hi Jill, Currently the toolbar is not compatible with Mozilla Firefox or Safari. Sarfari which is a default MAC web browser is not compatible. Internet explorer 5 and higher is the only compatible browser for the Powersearch Toolbar on MAC computers. Microsoft doesnt make Internet Explorer available anymore for download for Mac users since December 31st 2006 due to security issues. That\'s why you cant\'t download the toolbar. The IT department is aware of the issue and are working towards a solution. We apologize for the inconvenience. Thank you Worldventures Team
Customer submitted at 2007-07-09 16:39:12

Can't seem to download it to my Mac


InquiryId :  10769  InquiryType :  General Questions  DateAndTime :  2007-07-09 16:55:14  Status :  Replied and Resolved
Replied By Sunny at 2007-07-10 21:33:32

Hi
Can you please be more clear on your inquiry and also we provide assistance only in English language.

Thank You
WorldVentures Team
Customer submitted at 2007-07-09 16:55:14

Por medio del presente me permito solicitar informacion relacionada a su diseño web, pertenesco a una agencia de viajes llamda Excel Tours, de Monterrey, Mexico, y contamos con mas de 40 franquicias a nivel nacional. La idea es poder manejar algo similar a sus buscadores, y vemos que tienen los derechos de los mismo, seria ver si podemos adquirir los Host to Host, o bien si es necesario ser miembros para poder contar con el servicios. Me gustaria poder recebir mas informacion y si me explique bien. Gracias *** By means of the present one I allow myself to ask for information related to its design Web, pertenesco to a travel agency llamda Excel Tours, of Monterrey, Mexico, and we told on but of 40 tax exemptions national level. The idea is to be able to handle something similar to its finders, and we see that they have the right of the same one, serious see if we can acquire the Host to Host, or if it is necessary to be members to be able to count on the services. Gustaria me to be able to recebir but information and if it explains to me well. Thanks


InquiryId :  10772  InquiryType :  Group Reservation  DateAndTime :  2007-07-09 17:24:09  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-11 15:10:47

is this a dream trip or just a regular trip? If its a cruise they will require a depsoit and then full payment later. if you want to package the air and cruise together they can do it but youll save more money if you search the air seperate.
Customer submitted at 2007-07-09 17:24:09

Can we get a price locked in and make payments or lock a price in now and make a full payment in April of 2008 for a July 2008 trip? How can we do search for a cruise and flight price together?


InquiryId :  10780  InquiryType :  New Reservation  DateAndTime :  2007-07-09 18:35:36  Status :  Replied and Resolved
Customer submitted at 2007-07-09 18:35:36

don\'t spam Craig\'s List


InquiryId :  10783  InquiryType :  Existing Reservation  DateAndTime :  2007-07-09 19:10:24  Status :  Replied and Resolved
Replied By Affie at 2007-07-10 09:15:44

Thank you for informing, I have forward the same to the concerned department. For any further question go to live chat and they will be able to assist you further in this regard.
Customer submitted at 2007-07-09 19:10:24

I recieved a email asking for our birthdays Sergio Salcedo is 12-16-2007 Arlene Solis is 09-21-1981


InquiryId :  10786  InquiryType :  New Reservation  DateAndTime :  2007-07-09 19:37:51  Status :  Replied and Resolved
Replied By Sunny at 2007-07-09 19:31:57

Hi
Please give a powersearch and give a searh selecting the flight only tab.

Thank You
WorldVentures Team
Customer submitted at 2007-07-09 19:37:51

I only need a flight. I do not need a hotel w/flight.


InquiryId :  10800  InquiryType :  Travel Commissions  DateAndTime :  2007-07-09 21:12:04  Status :  Replied and Resolved
Replied By Angela H at 2007-07-11 08:50:42

Dear Robbie Farren, If you could please provide us with your ID number or the confirmation number for this booking I will further research this matter for you. Have a great week. Sincerely, Client Services
Customer submitted at 2007-07-09 21:12:04

Just wanted to see when i was going to get commission off this booking? Thanks you


InquiryId :  10802  InquiryType :  Group Reservation  DateAndTime :  2007-07-09 21:23:53  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-11 15:17:38

Try changing the date of the trip and see if the result changes, it may just be the dates not available.
Customer submitted at 2007-07-09 21:23:53

Im trying to book a trip from jfk to amsterdam . when i put the information in it tells me the hotel and airfare arent available i wanted to know how i can further book this trip


InquiryId :  10804  InquiryType :  New Reservation  DateAndTime :  2007-07-09 21:37:21  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 09:46:27

Is this august trip a dream trip or just a regular cruise?
Customer submitted at 2007-07-09 21:37:21

I need the information for the August 3rd 2008 sailing from Venice, Italy (12 night Mediterranean Legacies Cruise on Summit)? Also, Celebrity is off $200 off a stateroom if the reservation is booked on July 12th or 13th 2007 - can you honor that as well? Please let me know. Thank you.


InquiryId :  10828  InquiryType :  Billing  DateAndTime :  2007-07-10 08:45:05  Status :  Replied and Resolved
Replied By Karen O at 2007-07-10 19:30:44

I am very sorry that you have not received sufficient help with this matter. It is policy that we have this submitted through the back office for security purposes, but I will be more than happy to help you since you are unable to access this. I have left you a message on your voice mail explaining this as well. If you would like to call me at my direct extension of 972-985-6849 I will be happy to help. I will be in the office from 5 pm to 1 am Monday-Thursday this week.
Customer submitted at 2007-07-10 08:45:05

I have tried for 2 days to get my billing changed from l credit card to another. I need the forms and am unable to get the Support Request to I called this am and the person on the phone simply repeated what the lst person had said- she accused me of shouting when I tried to get her to stop talking and listen-- when I asked about taking the information and changing she said I had to go through the back office and that my computer would not let me -- I'm in GA at my sister's--- just for your information-- the computer I am using is a new Dell laptop MINE I brought from my home. I will take care of the problem- I am notiying this company that I am informing my credit card company not to put any furthet payments through. I'm sure you have enough people working and being in the company that you don't need me-- Thanks for the opportunity to do a network marketing business--- By the way- I retired in June so I could travel and start building my business. I'm sure that there is something out there I can do-- I can assure you that it will not be answering a phone & telling someone that he/she needs to find another machine.


InquiryId :  10829  InquiryType :  New Reservation  DateAndTime :  2007-07-10 09:05:42  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 09:49:39

please use the group travel tab on your travel page and fill in as much information as possible,this will help the process, submit and we will start working on consolidating the destinations.
Customer submitted at 2007-07-10 09:05:42

Me and my friends are in the beginning processes of planning a trip to Europe. We all have different places we would like to go but are meeting up in the cities that we would like to visit. We are all price shopping right now. I would like to work with someone to plan our trip. Me and my husband are interested in flying into Madrid, then heading to Barcelona, then Nice, to Paris, and maybe ending in Munich.....this order is not set in stone but made sense when looking at the map.... Can someone help


InquiryId :  10830  InquiryType :  General Questions  DateAndTime :  2007-07-10 09:36:34  Status :  Replied and Resolved
Replied By Sunny at 2007-07-10 21:05:59

Hi
You can contact her at : cust25@yahoo.com or phone #:4088358491

Thank You
WorldVentures Team
Customer submitted at 2007-07-10 09:36:34

I am a life-long friend of Cindy Curry. I have misplaced all information on how to contact her. Could whoever reads this please inform Cindy that I am trying to get in touch with her. She can either call me at the number below, email me, or provide me a phone number to contact her through my email. This is very important to me as I have lost touch with her. Thank you very much, Doug Fishburn.


InquiryId :  10834  InquiryType :  New Reservation  DateAndTime :  2007-07-10 10:30:04  Status :  Replied and Resolved
Replied By Sunny at 2007-07-10 22:04:38

Hi
Please come to livechat of travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-10 10:30:04

I am trying to book Flight, Hotel, and Car Rental. The destonation city is Baltimore. This is not an option. When I click the other part where I can find other city's I can only book Air and Hotel. The flight is going into Baltimore MD and the room needs to be in Aberdine at the Holiday Inn. Please help me. I am doing this for my bosses and they are less then impressed


InquiryId :  10835  InquiryType :  Travel Commissions  DateAndTime :  2007-07-10 10:40:33  Status :  Replied and Resolved
Replied By Angela H at 2007-07-11 09:11:05

Dear Virginia Urichko, I have researched your travel commissions account. There is a booking for a car rental listed in your back office as OC2F020Q1. WorldVentures did receive a commission for this rental. It has been entered into your commission\'s record in the amount of $2.98. However, the commission was under $5. Travel commissions must accumulate to over $5 before they are paid out. Once the amount in your commissions account reaches at least $5 there will be a check cut on the next travel commission run. As to your question about commissions of cruises, yes you receive commissions for cruises. If you are needing more information regarding this cruise you will want to submit another trouble ticket for the DreamTrips department. Please be sure to list your phone number and they will be able to get back with you on this matter. If you would like you can put this trouble ticket to the attention of Grant and it should be responded to very promptly. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-07-10 10:40:33

I booked a rental car and there is 0 commission listed. why is there none? I wonder shy I'm paying the fee to use my website and the booking fee then receiving no commission. Also, i'm looking at booking a cruise for 12 people....Will there be a commission on that? I'm trying to get some info on this crusie for Sept. 2008 and have been unsuccessful through live chat as well as the phone number in my back office. Frustrating!!!!! How do I get someone to do a live chat with me about this cruise? Thanks Ginnie Urichko


InquiryId :  10838  InquiryType :  Billing  DateAndTime :  2007-07-10 10:48:42  Status :  Replied and Resolved
Replied By Karen O at 2007-07-10 20:13:02

Your user name is katherinedoerner and your id number is 880812.
Customer submitted at 2007-07-10 10:48:42

looking for my login username. I have lost it or forgotten it. Please email me with that info. I want to cancel my membership and I cannot do that without that info. thank you Katherine Doerner


InquiryId :  10846  InquiryType :  General Questions  DateAndTime :  2007-07-10 12:01:37  Status :  Replied and Resolved
Replied By David S at 2008-04-29 11:40:03

sorry that you feel that way...
Customer submitted at 2007-07-10 12:01:37

this site sucks!!!


InquiryId :  10860  InquiryType :  Existing Reservation  DateAndTime :  2007-07-10 13:45:34  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 07:36:04

I see here this resevation is not confirmed as the hotel which you have seleted is no longer available. and we have sent the same email to you.
Customer submitted at 2007-07-10 13:45:34

I booked a hotel in Calgary AB yesterday and today I can't find any information about the reservation or even if it's totally confirmed. Please send me address and confirmation about my reservation. Thanks,


InquiryId :  10871  InquiryType :  Flight  DateAndTime :  2007-07-10 14:26:47  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 07:52:06

There are many airports in Florida, select the exact airport code from below and enter the same in the PowerSearch and select the best one which suits you and complete the booking. Orlando, FL (ORL-All Airports) Fort Lauderdale, FL (FLL-All Airports) Tampa, FL (TPA-All Airports) West Palm Beach, FL (PBI-All Airports) Daytona Beach, FL (DAB-Daytona Beach Intl.) Fort Myers, FL (RSW-Southwest Florida Regional) Fort Walton Beach, FL (VPS-Okaloosa County) Gainesville, FL (GNV-J R Alison Municipal) Jacksonville, FL (JAX-Jacksonville Intl.) Key West, FL (EYW-Key West Intl.)
Customer submitted at 2007-07-10 14:26:47

How do I search for a flight to Destin Florida?


InquiryId :  10872  InquiryType :  General Questions  DateAndTime :  2007-07-10 14:32:04  Status :  In Progress
Replied By Terri E at 2007-07-14 09:40:36

Chat, thanks for your Inquiry, you can go to World.Worldventures.com. If you have any other concerns please let me know. Thanks
Customer submitted at 2007-07-10 14:32:04

Please let me know the web site I should go to for leisure travel hotel booking. I am an EDS employee


InquiryId :  10874  InquiryType :  New Reservation  DateAndTime :  2007-07-10 14:44:51  Status :  Replied and Resolved
Replied By Sunny at 2007-07-10 20:05:11

Hi
You can upgrade by logging into your back office, go to support request and submit the upgrade form.

Thank You
WorldVentures Team
Customer submitted at 2007-07-10 14:44:51

On 7/7/07 I signed up for customer only when I ment to sign up for dreamtrips&RTA; can I up grade to dream trips and RTAorder # is 1000355013


InquiryId :  10878  InquiryType :  New Reservation  DateAndTime :  2007-07-10 14:57:38  Status :  Replied and Resolved
Customer submitted at 2007-07-10 14:57:38

My pidture on my website has disappeared and the message next to my picture (which is gone) has a misspelled word. I don\'t know how to fix the typo or how to get my picture back on the page. I also cannot get anyone on live chat anytime that I click on it. Should I actually hear someone talking to me or is it just a place to type a message?


InquiryId :  10881  InquiryType :  New Reservation  DateAndTime :  2007-07-10 15:03:59  Status :  Replied and Resolved
Replied By Sunny at 2007-07-10 20:16:35

Hi
I checked the website and the picture is still there, you can make changes to your text by logging to your .com back office and click on upload website text.

Thank You
WorldVentures Team
Customer submitted at 2007-07-10 15:03:59

My pidture on my website has disappeared and the message next to my picture (which is gone) has a misspelled word. I don't know how to fix the typo or how to get my picture back on the page. I also cannot get anyone on live chat anytime that I click on it. Should I actually hear someone talking to me or is it just a place to type a message?


InquiryId :  10882  InquiryType :  Existing Reservation  DateAndTime :  2007-07-10 15:28:59  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 07:56:05

May we have the passenger name, email address or Tracking # so that we can try to pull up the reservation... with all this details you may come to live chat with Travel Department we will be able to assist you further.
Customer submitted at 2007-07-10 15:28:59

A client booked a flight through my website last night and is worried because they never received the email confirmation or their itenarary. Please advise


InquiryId :  10883  InquiryType :  Flight  DateAndTime :  2007-07-10 15:53:53  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 08:08:23

Your query has been answered.
Customer submitted at 2007-07-10 15:53:53

We booked flights last night and never received confirmation emails or our e-iteneraries. We leave on friday, please help


InquiryId :  10888  InquiryType :  Existing Reservation  DateAndTime :  2007-07-10 16:45:55  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 08:11:21

I see here this reservation is cancelled and your card will not be charged for anything.
Customer submitted at 2007-07-10 16:45:55

Need to cancel the motel reservation on the WorldVentures Tracking No. GRP1725S0E5J. Made the reservation this morning, but 8 hours later when the gentlemen went to check in they had no record of the reservation...therefore, please remove and cancel, DO NOT charge card as the gentlemen had to make other arrangements.


InquiryId :  10889  InquiryType :  Existing Reservation  DateAndTime :  2007-07-10 16:49:09  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 08:13:53

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-07-10 16:49:09

how do I book the travel from the site


InquiryId :  10895  InquiryType :  Group Reservation  DateAndTime :  2007-07-10 17:23:35  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 08:02:08

Please call 972-985-6841 and ask for customer support, someone will walk through the process and find the error.
Customer submitted at 2007-07-10 17:23:35

I would like to reserve accommodations for two adults and four children and the website won't allow it. Please help. I'm trying to get a package for Disney World, Orlando for 8/2/07 thru 8/7/07. Thank you. I'm at 909-854-8486. I'm a World Ventures Travel Agent.


InquiryId :  10897  InquiryType :  General Questions  DateAndTime :  2007-07-10 17:24:55  Status :  Replied and Unresolved
Replied By Affie at 2007-07-14 08:20:32

Currency will be showing the Dollar only we accept payments only by credit card.
Customer submitted at 2007-07-10 17:24:55

looking into flying brother home from london to melbourne at christmas. when amounts come up for cost of flight, what currency are they in? Also, if i purchase a membership, whats the price difference?


InquiryId :  10902  InquiryType :  General Questions  DateAndTime :  2007-07-10 18:15:06  Status :  Replied and Resolved
Replied By Karen Grant at 2007-07-14 11:44:50

I see where you passed your exam, but we have no record of a photo being submitted to us, if you could please re-submit a photo then we can try to get your card to you before your trip. Please contact us at 972-985-6841 if you have any further questions. Thank You, Karen Grant Client Services.
Customer submitted at 2007-07-10 18:15:06

I passed my test and sent in my picture for my travel agent card about three - four weeks ago but have not recieved my card back. I have booked a trip to Mexico and will need my card. I leave on July 22, 2007. Would someone please give me a call asap to let me know what my recourse is


InquiryId :  10903  InquiryType :  General Questions  DateAndTime :  2007-07-10 18:21:41  Status :  Replied and Resolved
Replied By Karen Grant at 2007-07-14 11:26:04

Mr.Bessard, i just logged into your account and everything was ok, i went into your .com and your .biz site and it was ok. What URL are you using and password? Contact the customer service dept and we can give you your passwords. Thank You, Karen Grant Client Services.
Customer submitted at 2007-07-10 18:21:41

I can't login into my site. Please Help ASAP!


InquiryId :  10910  InquiryType :  General Questions  DateAndTime :  2007-07-10 20:15:32  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-13 12:14:06

Hi Christopher, What is the url of the site your wanting to add your WV url to? Thank you
Customer submitted at 2007-07-10 20:15:32

Hi, I tried adding the link to the area where it allows me to update the text on my website. But when I click on update, it strips out the code for the link, leaving just the text between the hyperlink tags. If I can't put the hyperlink tags in there then the search engines won't see it as a link, and it won't do me any good. Is there any way your guys can put it in there for me? Thanks again for you help, I love World Ventures! -Chris InquiryId : 8265 InquiryType : Dot Biz DateAndTime : 2007-06-10 15:28:17 Status : Replied and Resolved Replied By Ric Q at 2007-06-12 12:58:33 You can login to you .com and add the link. -------------------------------------------------------------------------------- Customer submitted at 2007-06-10 15:28:17 Hi, I have another website, www.healthylifeinternational.com that I have just added to my World Ventures representative page, to help drive traffic to World Ventures. I was wondering if your web developer could put a link from my world ventures page: http://www.christopherludwig.worldventures.com to my other website (above). This will help increase the ranking of my health site on the search engines, bringing in more people who I can send to World Ventures. See how that works? Everyone wins. Thanks For you help!


InquiryId :  10926  InquiryType :  New Reservation  DateAndTime :  2007-07-11 05:37:26  Status :  Replied and Resolved
Replied By Sunny at 2007-07-11 19:54:30

Hi
Please come to travel department livechat and our booking agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-11 05:37:26

Trying to book a trip - can't seem to find the hotel I'm looking for. It's the Courtyard Marriott in Fishkil, NY. I'm in the wedding party, so I need to stay there specifically.


InquiryId :  10929  InquiryType :  Billing  DateAndTime :  2007-07-11 06:57:43  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-17 13:12:40

If you booked this through your .com website, please contact the live chat travel department so that they can assist you. Thank you, Client Services
Customer submitted at 2007-07-11 06:57:43

Hi, I want book a tikect from New York to Toronto. I saw the ticket only ship to the billing address of my credit card. My credit card billing address is in Toronto, I am currently in New York now. So could you ship the ticket to my address in New York? or can you email the ticket to me? I appreciate if you can give me answer today! Thank you!


InquiryId :  10930  InquiryType :  Flight  DateAndTime :  2007-07-11 07:05:07  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 08:32:30

There will be other option below where you can enter the alternate address within US.
Customer submitted at 2007-07-11 07:05:07

Hi, I want book a round flight from New York to Toronto on July 21, 2007. I tried to book online, but saw you only ship ticket to the billing address of my credit card. My billing address is in Toronto, I am currently stay in New York. So do you have other ways can help me get the ticket in New York? or Can you email me the ticket? Thank you!


InquiryId :  10931  InquiryType :  Travel Commissions  DateAndTime :  2007-07-11 07:24:19  Status :  Replied and Resolved
Replied By Angela H at 2007-07-11 14:30:26

Dear Michelle, I will need some more information to properly look into this matter for you. If you could please provide me with a booking or confirmation number along with your ID number I will be happy to further look into this matter for you. Sincerely, Client Services
Customer submitted at 2007-07-11 07:24:19

Reservations is pending???


InquiryId :  10936  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-11 08:05:43  Status :  Replied and Resolved
Replied By Sunny at 2007-07-11 19:55:35

Hi
Please come to travel department livechat to cancel reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-07-11 08:05:43

I need to cancle this reservation


InquiryId :  10937  InquiryType :  Existing Reservation  DateAndTime :  2007-07-11 08:25:51  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 08:35:51

Different hotels/vendors have diffrent change/cancellation policy.. You may come to live chat with Travel Department and we will be able to assist you further.
Customer submitted at 2007-07-11 08:25:51

If we change our reservation date to July 27th & 28th will we incur an additional charge?


InquiryId :  10938  InquiryType :  Dreamtrips  DateAndTime :  2007-07-11 08:37:04  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 09:55:39

I will transfer this to the agent working that trip and they will be in touch. The Baja cruise will be back up this weekend.
Customer submitted at 2007-07-11 08:37:04

Hi! My wife and I are taking the W. Caribbean Dreamtrip on Dec. 2-9. I called Carnival about booking the shuttle from Houston to Galveston and back again but they said that all shore excursions, including the shuttle, had to booked through WV. Also, I am also wondering about seating times for dinner (we prefer the later) and letting someone on the Cruise Line know that we are celebrating my wife's birthday and our 32nd Anniversary. Thanks for your help. PS Can we we be on the wait list for the $69 Baja Cruise. It disappeared really quickly!


InquiryId :  10940  InquiryType :  New Reservation  DateAndTime :  2007-07-11 08:38:37  Status :  Replied and Resolved
Replied By Sunny at 2007-07-11 19:27:18

Hi
please give a search using the POwersearch toolbar and submit your reservation request. While booking you can check whether it is a eticket or a paper ticket and choose accordingly.

Thank You
WorldVentures Team
Customer submitted at 2007-07-11 08:38:37

Hi, I want book a flght ticket from New York to Toronto. Could you send me e-ticket instead of shipping to my billing address? I am waiting for your answer. Thank you!


InquiryId :  10949  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-07-11 09:59:37  Status :  Replied and Resolved
Customer submitted at 2007-07-11 09:59:37

Dear Sir or Madame, Deluxe is the answer to a new concept of client. We provide fresh ideas to business events, relax and adventure. Granada being a cultural landmark in spain, with the magic of the Alhambra and the rustic mountains of the Sierra Nevada. We offer the complete guided experience to make sure every cliente is taken well care of. With our personalised guest treatment, we offer a number of services including guided tours of that Alhambra, arabic baths, spa\'s, monumental areas, shopping areas, tapas bars, golf, professional racecar tracks, private partyies, paintballing, catamaran trips etc... We also provide all transportation too and from each event. For more information please look on our website www.deluxegranada.com or contact me directly at james@deluxegranada.com. Best regards N. James Hamacher Sales & Marketing Director DLX Granada james@deluxegranada.com 0034 657 615 262


InquiryId :  10958  InquiryType :  Existing Reservation  DateAndTime :  2007-07-11 11:25:46  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 08:39:00

To retrieve the resevation we need exact name of the passenger, email address you used in this reservation and the Tracking # with all this details come to live chat with Travel Department and we will be able to assist you further.
Customer submitted at 2007-07-11 11:25:46

Please Email my itinerary


InquiryId :  10962  InquiryType :  New Reservation  DateAndTime :  2007-07-11 12:11:07  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 08:41:00

Porvide the exact date and time when you would like to travel along with the website name. Please try manually once by changing the date of your computer too..
Customer submitted at 2007-07-11 12:11:07

I have a customer that would like to go to Bali via LAX. When electing flight and hotel, N/A shows up; when selecting hotel only, only PAST dates show up. How to I get a reservation for a future date???? Thanks - Joy Schell


InquiryId :  10969  InquiryType :  Existing Reservation  DateAndTime :  2007-07-11 13:12:38  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 08:47:20

You may come to live chat with Travel Department on Monday after 9.00 AM (PST) the cruise specialist will there and assist you further in this regard.
Customer submitted at 2007-07-11 13:12:38

I have an ad for a free 5 day 4 night Carnival cruise.My mom is diagnosed and the prognosis is not good and she loves cruises.she would always want to go into one.I am a sketch artist I draw portraits and theiy are fast and frameable,I worked for event planner like Ron rubin,who planned Madona"s wedding.You can google my name,Katherine Arion.Many ads are just tricks...If this one would be valid I would love to offer a 5 days cruise and i can sketch peopke...or no sketches,what would you say?Thank you for your time,We love to see Hawaii...


InquiryId :  10970  InquiryType :  Dreamtrips  DateAndTime :  2007-07-11 13:14:36  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 08:47:47

This has been forwarded to the agent working your trip and they will be in touch directly.
Customer submitted at 2007-07-11 13:14:36

I was hoping to hear back today regarding my request from yesterday. I was doing a Live Chat last evening and was told my request would be forwarded to the Dream Trips Agent. We have at least one couple and maybe two who want to go with us on the Rick Thomas Cruise Dream Trip, but it is now Sold Out. Can they still book on that trip, but at a different price?? If so, what price, and what's the best way to do that reservation? They are waiting to hear about this before becoming WorldVentures members, but they will probably sign up if I can get them a prompt answer. Polly Epting - #886711 (620) 364-2424 jaguar101@kans.com


InquiryId :  10972  InquiryType :  New Reservation  DateAndTime :  2007-07-11 13:46:30  Status :  Replied and Resolved
Replied By Sunny at 2007-07-11 18:47:45

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-07-11 13:46:30

Hello, I am intrested in booking airfare+hotel+car rental for July 25-30 2007. We have 7 adults, 1 sixteen year old, 1 thirteen year old and 1 three year old. We would like to stay at the Westin in kaanapali in three rooms. Thanks.


InquiryId :  10973  InquiryType :  Group Reservation  DateAndTime :  2007-07-11 13:47:02  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 09:10:53

please use the group booking tab on your travel toolbar and submit all the information and submit, then we can start working on this for you.
Customer submitted at 2007-07-11 13:47:02

Hello, I am intrested in booking airfare+hotel+car rental for July 25-30 2007. We have 7 adults, 1 sixteen year old, 1 thirteen year old and 1 three year old. We would like to stay at the Westin in kaanapali in three rooms. Thanks.


InquiryId :  10987  InquiryType :  Dreamtrips  DateAndTime :  2007-07-11 15:32:57  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 08:53:12

This trip is sold out and there is no waiting list, sorry. We will have a new trip up this weekend that is very affordable.
Customer submitted at 2007-07-11 15:32:57

Could my wife and I be put on a waiting list if a space comes available for the Western Caribbean Cruise out of Galvaston. Thank You Neil and Karen Harvey


InquiryId :  10988  InquiryType :  Dreamtrips  DateAndTime :  2007-07-11 15:35:24  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 08:54:27

Sorry there is no waiting list for sold out trips.
Customer submitted at 2007-07-11 15:35:24

I just emailed a ? about being put on a waiting list for the Western Caribean Cruise out of Galvaston but put the wrong email address. Sorry Thank You


InquiryId :  11002  InquiryType :  Travel Commissions  DateAndTime :  2007-07-11 18:58:54  Status :  Replied and Resolved
Replied By Angela H at 2007-07-13 14:41:52

Dear Ed, In regards to your first question, people booking trips from your site should only require the url for you .com site. An example being someone with the URL yourtravel would look something like this: yourtravel.worldventures.com. In regards to your second question, if you could please provide me with the confirmation number to this car reservation or the passengers name I can further look into this matter for you. Sincerely, Client Services
Customer submitted at 2007-07-11 18:58:54

Why do people I refer to my website to book trips have to have my login? Why is there no commission for one of the car reservations?


InquiryId :  11006  InquiryType :  Travel Commissions  DateAndTime :  2007-07-11 19:49:28  Status :  Replied and Resolved
Replied By Angela H at 2007-07-13 14:37:13

Dear Kathy, WorldVentures can not issue a commission that we have not yet received. The vendor chooses not to send commissions until 60-120 days after the date of travel due to cancellations and no shows. You have stated that this travel will not take place until July 21. You can expect this commission to be put into your commission account approximately 60-120 after that. Once WorldVentures receives this commission it is put into your travel commission account and paid out during the next travel commission run. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-07-12 19:00:40

I'd like a specific answer. This is just a generic reply to this type of question. I am less than 10 days away and still no commission. Please look into this further.
Replied By Angela H at 2007-07-12 14:43:52

Dear Kathy, WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. Once WorldVentures has received the commission from the vendor it will be put into your commissions account and paid out in the next travel commission run. Sincerely, Client Services
Customer submitted at 2007-07-11 19:49:28

When will I receive commission for booking # HQMNWH? This was paid for in full on May 9 and travel will begin on July 21.


InquiryId :  11015  InquiryType :  Dreamtrips  DateAndTime :  2007-07-11 20:47:28  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 08:59:41

Sorry there is no waiting list or for the dream trips, there is another great trip coming up this weekend, look for it.
Customer submitted at 2007-07-11 20:47:28

Is there any possibility that there might be cancellations on the carnival conquest December cruise? Can we put our names on a list in case something opens up??


InquiryId :  11016  InquiryType :  Dreamtrips  DateAndTime :  2007-07-11 20:49:38  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-12 09:00:19

Sorry there is no waiting list for sold out dream trips.
Customer submitted at 2007-07-11 20:49:38

Is it possible there there might be any Carnival Conquest Cruise spots available? I was on the sire last night and it said there was 20% left. Might there be a cancelation list we could be put on?


InquiryId :  11018  InquiryType :  Existing Reservation  DateAndTime :  2007-07-11 20:57:32  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 08:55:44

Regarding luggage you may need to contact the respective airlines directly and they will be able to assist you further in this regard.
Customer submitted at 2007-07-11 20:57:32

How do I get my luggage to automaticly get transfered to my next flight from Richmond united 8044 to my final destination Fresno


InquiryId :  11054  InquiryType :  Existing Reservation  DateAndTime :  2007-07-12 08:59:02  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 07:54:34

If you flights are of American Airlines you may call them at 800-433-7300 and provide your name, email address used and the credit card # used in your reservation they will surely pull up the reservation and resend the confirmation email.
Customer submitted at 2007-07-16 20:04:40

Thank you for your response. I am confused and now a bit worried because someone has my credit card number. I have a Reference code, but never was I redirected to American Airlines' website. This is an international flight.
Replied By Affie at 2007-07-14 08:57:48

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking. You may need to contact the respective airlines and they will be able to assist you further in this regard.
Customer submitted at 2007-07-12 08:59:02

I made a reservation for a flight to Switzerland through your website. I have a Reference Code, but no "tracking number." I do not see where I have seats on these flights, and would like to be able to see that I have them. Please let me know how to find my itinerary and how to choose seats. Thank you.


InquiryId :  11055  InquiryType :  Existing Reservation  DateAndTime :  2007-07-12 09:13:12  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 09:27:39

Your reservation is confirmend and I have resent the confirmation email to bethurel.griffin@us.army.mil
Customer submitted at 2007-07-12 09:13:12

Dear WorldVentures, I booked a rental car and spoke with a representative through Live-Chat concerning GRPS6210FAV0...I never received a conformation for this reservation. Could someone please let me know if the rental car is reserved? Thanks,


InquiryId :  11069  InquiryType :  Dot Com Site  DateAndTime :  2007-07-12 10:57:59  Status :  Replied and Resolved
Replied By Affan at 2007-07-28 05:23:24

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Replied By Affan at 2007-07-28 05:23:17

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Replied By Affan at 2007-07-28 05:23:11

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Customer submitted at 2007-07-12 10:57:59

Prices on the powersearch are not updated. St John Virgin Islands are showing April- June \'07 and I had difficulty finding something for Vegas in Sept. I got pricing for 4th of July


InquiryId :  11077  InquiryType :  Existing Reservation  DateAndTime :  2007-07-12 13:44:34  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 09:33:34

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking.
Customer submitted at 2007-07-12 13:44:34

Do I get commission on book direct. Is this means the direct travel company is the one whose giving the comission. How long does it take for me to get my commission on International flight.


InquiryId :  11078  InquiryType :  Travel Commissions  DateAndTime :  2007-07-12 14:12:19  Status :  Replied and Resolved
Replied By Angela H at 2007-07-16 07:23:55

Dear Terri Shimada, I have researched your travel commissions account. We have not yet received the commission for this booking. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. This is commission is only paid on the base amount. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-07-12 14:12:19

I booked a cruise to to Bermuda on 4/30/2007. The final payment was $1750.84. The confirmation number was 14282556. In addition, I paid another 300.00 to upgrade. I have not yet received my commission check for booking this cruise through my website. Please respond as I have sent several requests. terrie Shimada


InquiryId :  11081  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-07-12 15:30:04  Status :  Replied and Resolved
Replied By Sunny at 2007-07-12 20:00:16

Hi
For ordering business card please log into back office, go to support tools menu and click on Marketing materials. The business cards are out source you can call 888-203-1301 and they will be able to better assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-12 15:30:04

what should my business card say/look like??


InquiryId :  11083  InquiryType :  Dot Com Site  DateAndTime :  2007-07-12 16:02:23  Status :  Replied and Resolved
Replied By Sunny at 2007-07-12 19:08:07

Hi
Please let us know the problems you are facing with the website , so that we can clarify

Thank You
WorldVentures Team
Customer submitted at 2007-07-12 16:02:23

The web site is SOOOOO glitchy and you can't scroll decently. This is not an easy to use website.


InquiryId :  11087  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-12 16:24:59  Status :  Replied and Resolved
Replied By Sunny at 2007-07-12 19:06:47

Hi
The cards were not sent as you have not given the RTA exam and uploaded the photo.

Thank You
WorldVentures Team
Customer submitted at 2007-07-12 16:24:59

I DON'T REMEMBER IF YOU SENT MY RTA AND OR DREAMTRIPS CARD. WOULD YOU PLEASE RESEND. THANK YOU


InquiryId :  11088  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-12 16:42:51  Status :  Replied and Resolved
Replied By Terri E at 2007-07-19 08:15:33

Emily in order to get the infomation that is needed about a trip to Washington on this date, you must go to your Dot.Com site, we would have the information that you are requesting. The Iatan# please call us to make sure the number is the same# you have @ 972 985 6841. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-12 16:42:51

Is there a way to find which hotels in Washington DC we have "Tie-ups " with. I asked the Grand Hyatt, Washington DC for a courtesy rate. The reservation desk is willing give it, however our IATA number came up invalid, evidently because World Ventures does not have Tie-ups with them. Trevor, at Live Chat, does not have a list of Washington DC hotels with which we have Tie-ups. May I have such a list? I plan to make this trip on July 22 for a week. Thank you


InquiryId :  11092  InquiryType :  Flight  DateAndTime :  2007-07-12 17:30:10  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 09:36:18

If the hotels/vendors is allowing AAA rates you may select the same and complet the booking, you will be connected to live chat where the will require your AAA # to confirm the same rate for you.
Customer submitted at 2007-07-12 17:30:10

inquiry within do you honor AAA or sam's club membership


InquiryId :  11097  InquiryType :  Dot Com Site  DateAndTime :  2007-07-12 18:35:28  Status :  Replied and Resolved
Replied By Sunny at 2007-07-12 19:16:04

Hi
the site is http://russelllahl.worldventures.biz/ and https://www.world-venture.com. The member id# is your userid and password is 12345

Thank You
WorldVentures Team
Customer submitted at 2007-07-12 18:35:28

I have never used the sight and forgot my user name and pasword. Russell Lahl


InquiryId :  11101  InquiryType :  New Reservation  DateAndTime :  2007-07-12 19:24:58  Status :  Replied and Resolved
Replied By Sunny at 2007-07-12 20:51:13

Hi
Please come to travel agent livechat and our booking agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-12 19:24:58

i am trying to book sfo to lax tomorrow Delta 7702 returning mon on Delta 7762- it says e tickets cannot be issued for this flight- on the next page it says to choose an airline that offers e tickets and Delta is on the list. Help!


InquiryId :  11105  InquiryType :  Travel Commissions  DateAndTime :  2007-07-12 19:50:23  Status :  In Progress
Customer submitted at 2007-07-12 19:50:23

DreamTrip question. Could I get details of the October trip to Jamaica, check in/out, etc. We are trying to coordinate with another trip from the Bahamas that will require a ferry boat ride so timing will be crucial. Thanks!


InquiryId :  11107  InquiryType :  New Reservation  DateAndTime :  2007-07-12 20:15:40  Status :  Replied and Resolved
Replied By Sunny at 2007-07-12 19:37:30

Hi
please disable pop-up blocker and try again.

Thank You
WorldVentures Team
Customer submitted at 2007-07-12 20:15:40

I can't make my reservation i have my flight, but when i click on book direct, the window doesn't pop up


InquiryId :  11108  InquiryType :  New Reservation  DateAndTime :  2007-07-12 20:20:35  Status :  Replied and Resolved
Replied By Sunny at 2007-07-12 20:35:07

Hi
For flights, we no longer do bookings because flights dont have commissions and booking fees are too small to cover the cost.

Thank You
WorldVentures Team
Customer submitted at 2007-07-12 20:20:35

Do we get a commission when it says book you flight direct and it takes you to another website?


InquiryId :  11110  InquiryType :  Dot Biz  DateAndTime :  2007-07-12 20:22:58  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-17 07:20:10

Hi Anna, The training videos have two volume slide bars, one for the speech of the comentator and the other is for the music of the video. They can be adjusted independently. Make sure the volume is raised to desired setting. Thank you
Customer submitted at 2007-07-12 20:22:58

when I get into my online training I cannot get the sound to work. I have checked my speakers and they work fine. I can listen to music and videos. please help Anna


InquiryId :  11111  InquiryType :  New Reservation  DateAndTime :  2007-07-12 20:28:28  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-17 07:21:33

Hi Esther can you please provide specific details on your criteria so that we can duplicate the error? Thank you
Customer submitted at 2007-07-12 20:28:28

I can't make my flight reservation. i found my flight, but when i click on the book direct button the window doesn't pop up


InquiryId :  11114  InquiryType :  New Reservation  DateAndTime :  2007-07-12 21:10:55  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 07:56:52

We accept payments only by credit cards. All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking. Please review www.powersearch101.com to know how exactly the hotel and packages are done, select your best Itinerary which suits you and complete your booking.
Customer submitted at 2007-07-12 21:10:55

Inquiring about Airfare Only as well as Hotel & AirFare. My hotel is Hilton San Diego Airport/Harbor Island. My Airline selection is Airtran;Flight # 701/43& Returning Flight # 618/706. Airfare pricing on Thur, July 13, 2007 between 10:00-11:36p.m. was $579.00 Rountrip Fare. Departure from Dayton, Ohio on 7/19/07- Returning Flt on 7/23/07 to Ohio.Please confirm if I can secure this Itenary on credit card and pay for ticket in Cash at Counter this morning(7/14/07a.m.)? URGENT, I DO NOT WANT TO PAY FOR A HIGHT TICKET PRICE SINCE THE ENGINE COULD NOT PROCEED FOR ME TO PURCHASE ON-LINE FOR TICKETS AND/OR HOTEL & TICKETS. PLEASE CALL AT 937-278-6489 OR 937-277-7077 AT YOUR EARLIEST CONVIENCE. AGAIN,I appreciate your service. Ms. Dorothy Boyce


InquiryId :  11125  InquiryType :  Events  DateAndTime :  2007-07-12 23:45:23  Status :  Replied and Resolved
Replied By Sunny at 2007-07-14 06:24:24

Hi
For group travel you may please go to your .com site and click on group travel tab and submit the form and our group travel agent will get back to you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-12 23:45:23

I'd like to book a reunion in Las Vegas for Idaho State University former Black Student Union members and Black residents of Pocatello, Idaho. The reunion is to take place in Las Vegas during our homecoming weekend(?), the same weekend as Columbus day holiday. I'd like an agent for whom those attending from all over the US can plan their trip with. Please forward vacation package information


InquiryId :  11126  InquiryType :  Group Reservation  DateAndTime :  2007-07-13 00:04:58  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-13 07:22:58

If you use your group booking tab on the travel page and fill in as much information as possible, I can help yu from this end.
Customer submitted at 2007-07-13 00:04:58

hi im trying to book for 12 people to the grand krasnopolsky in the dam square and its not letting me book my adviser told me to email you for further instructions.. then i clicked on 5 stars or higher last night and i got the marriot and it was available now when i went back in to book its telling me its not please email me back my next steps


InquiryId :  11141  InquiryType :  Events  DateAndTime :  2007-07-13 07:59:25  Status :  Replied and Resolved
Customer submitted at 2007-07-13 07:59:25

One of my downline would like to register for this weekends acceleration event can she still do it. And if she can how does she do it?


InquiryId :  11143  InquiryType :  Hotel  DateAndTime :  2007-07-13 08:26:22  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 09:40:56

Please review www.powersearch101.com to know how exactly the flights, hotel and packages are done.
Customer submitted at 2007-07-13 08:26:22

i need to find a hotel near Tropicana field in St petersburg, fl.


InquiryId :  11153  InquiryType :  Existing Reservation  DateAndTime :  2007-07-13 09:29:43  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 09:51:08

You may please contact the airlines directly to book this reservation as you cannot book reservation on our website for unaccompanied minor. Who are below 16 years. And All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking.
Customer submitted at 2007-07-13 09:29:43

I have a minor (13 yrs old) unaccompanied, please show me the avail flights, and/or how I submit this booking. thanks


InquiryId :  11161  InquiryType :  Dreamtrips  DateAndTime :  2007-07-13 10:16:49  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-16 07:10:35

This dream trip does not include air fare.
Customer submitted at 2007-07-13 10:16:49

DOES THE DREAMTRIP TO IBEROSTAR DOMINICAN REPUBLIC FOR $ 359.99 INCLUDES AIRFARE?


InquiryId :  11166  InquiryType :  Dreamtrips  DateAndTime :  2007-07-13 11:02:44  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-16 07:12:21

This trip will be back up this week. Sorry for the delay.
Customer submitted at 2007-07-13 11:02:44

I WAS BROWSING UNDER DREAMTRIPS EARLY THIS WEEK AND BAJA MEXICO 4 DAY CRUISE FOR $69.99 (4 NIGHTS) 11/26/07 TO 11/30/07 WAS ON THERE AND THEN THE NEXT DAY IT WAS GONE. I WOULD LIKE TO KNOW IF IT'S ON OR NOT. MY FAMILY ARE VERY INTERESTED IN TAKING THIS TRIP AND WE'RE SORRY WE MISSED THE EARLIER TRIP FOR 10/29/07 TO 11/3/07.


InquiryId :  11167  InquiryType :  Group Reservation  DateAndTime :  2007-07-13 11:03:44  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-16 07:14:17

please go to your travel page and use the group booking tab, fill in as much information as possible and submit. It will be much easier getting you an acurate quote if you pick a destination, departing city and date.
Customer submitted at 2007-07-13 11:03:44

I am wanting to buy 100 cruises for my employees and wanted to see what pricing I was able to get. If someone could please call me back or email me asap, I would appreciate it.


InquiryId :  11170  InquiryType :  Events  DateAndTime :  2007-07-13 11:40:54  Status :  Replied and Resolved
Replied By Sunny at 2007-07-14 05:32:15

Hi
Please check the details in your back office under events.

Thank You
WorldVentures Team
Customer submitted at 2007-07-13 11:40:54

Where is the meeting in LA


InquiryId :  11177  InquiryType :  New Reservation  DateAndTime :  2007-07-13 12:18:07  Status :  Replied and Resolved
Replied By Sunny at 2007-07-14 05:19:34

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-07-13 12:18:07

I am interested in reserving 2 tickets from Newark, NJ to Los Angeles, California and returning to Newark, NJ from San Francisco.


InquiryId :  11182  InquiryType :  Dot Biz  DateAndTime :  2007-07-13 13:01:01  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 20:44:51

hi
yes, you need to pay to keep your account active.

Thank You
WorldVentures Team
Customer submitted at 2007-07-13 13:01:01

hi id 768474 from billion dallat travel network do you have pay $39.95 mo thanks ray travel@retistore.com


InquiryId :  11184  InquiryType :  Billing  DateAndTime :  2007-07-13 13:07:41  Status :  Replied and Unresolved
Replied By Lorie S at 2007-07-17 17:54:34

This is an issue that we are working on, once we receive your returned check then we will reissue you another check in your name. Thank you for your patience in this matter. Thank you, Client Services
Customer submitted at 2007-07-13 13:07:41

I am inquiring about a refund check. I returned a check for 39.95 that was made payable to Haynes Travel the week of June 25th. I am inquiring the status of the re-issued check made payable to Jeremy Haynes


InquiryId :  11187  InquiryType :  Reactivation  DateAndTime :  2007-07-13 13:57:09  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 22:03:00

Hi
May I know what exactly you want to cancel?

Thank You
WorldVentures Team
Customer submitted at 2007-07-13 13:57:09

I need to cancel my order..pls. let me know how can I do it..thank you.


InquiryId :  11190  InquiryType :  Flight  DateAndTime :  2007-07-13 14:06:09  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 09:56:12

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking.
Customer submitted at 2007-07-13 14:06:09

Hi, i want rates for a international flight from Lax to Del via ZRH -stopover at ZRH for 2day for 2 adults and 2 children ages 8 and 1


InquiryId :  11192  InquiryType :  Billing  DateAndTime :  2007-07-13 14:14:55  Status :  Replied and Resolved
Replied By Terri E at 2007-07-14 09:38:08

Mrs Tittensor you accout has been deactivated. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-13 14:14:55

hello, I'am one of the members and I would like to cancel my membership for now.if you can call me I will really appreciate it..I dont want to be charge for any fees this month..would you please let me know how can I cancel this...I'm Veronica and my phone number is 801-771-4501 or 801-710-4428..or you can e-mail me at bhetittensor@comcast.net


InquiryId :  11194  InquiryType :  Existing Reservation  DateAndTime :  2007-07-13 14:54:42  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 09:58:43

Cruise Agents will be available on Monday morning after 8.00 AM PST you may come to live chat and they will be able to assist you further.
Customer submitted at 2007-07-13 14:54:42

My reservation is GRPL0R0U000M. I'd like to know the status of this reservation as soon as possible.


InquiryId :  11196  InquiryType :  New Reservation  DateAndTime :  2007-07-13 15:04:25  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 09:01:49

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Customer submitted at 2007-07-13 15:04:25

we are looking at a hotel in milan for next weekend. We are trying to book this one: Best Western Astoria Hotel (Twin/Double Standard no refundable) Milan, Italy However the info that pulls up on the right side is referring to a hotel in France. Could you please help, we would like to book this within the hour. Many thanks! Lisa


InquiryId :  11201  InquiryType :  Events  DateAndTime :  2007-07-13 16:42:36  Status :  Replied and Resolved
Customer submitted at 2007-07-17 20:19:59

that is`what I thought! What a great service!!!!!
Replied By Terri E at 2007-07-16 09:06:13

?
Customer submitted at 2007-07-13 16:42:36

Shows in Branson MO.


InquiryId :  11203  InquiryType :  Existing Reservation  DateAndTime :  2007-07-13 17:01:43  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 10:03:07

You may come to live chat with travel department and they will be able to assist you further in this regard.
Customer submitted at 2007-07-13 17:01:43

I am looking for show tickets and amusement park ticket for next week in Branson MO..


InquiryId :  11204  InquiryType :  Group Reservation  DateAndTime :  2007-07-13 17:07:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-16 07:17:23

To what, where, when? Please be more specific.
Customer submitted at 2007-07-13 17:07:27

I am looking for show tickets and amusement park ticket for next week.


InquiryId :  11205  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-13 17:07:59  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 20:49:52

Hi
Your member id# is 892945 and password is password.

Thank You
WorldVentures Team
Customer submitted at 2007-07-13 17:07:59

I just signed up and having some trouble logging in. What is my log in ID number and password. I forgot what that is.


InquiryId :  11206  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-13 17:12:22  Status :  Replied and Resolved
Replied By Sunny at 2007-07-14 05:25:22

Hi
Loginto your back office and check the \'meetings\' under main menu.

Thank You
WorldVentures Team
Customer submitted at 2007-07-13 17:12:22

I would like to view activities in Bransom MO. USA


InquiryId :  11208  InquiryType :  Dot Biz  DateAndTime :  2007-07-13 17:20:18  Status :  Replied and Resolved
Replied By Sunny at 2007-07-14 05:28:00

hi
Your login id number is 892945 and password is \'password\'

Thank You
WorldVentures Team
Customer submitted at 2007-07-13 17:20:18

can someone help me with my log in and ID number so that i can use this website for my benefits


InquiryId :  11211  InquiryType :  General Questions  DateAndTime :  2007-07-13 18:13:08  Status :  Replied and Resolved
Customer submitted at 2007-07-13 18:13:08

Your website is not working I can\'t search any trip.


InquiryId :  11214  InquiryType :  New Reservation  DateAndTime :  2007-07-13 19:33:26  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 20:54:29

Hi
Please give a new powersearch again and submit the booking request.

Thank You
WorldVentures Team
Customer submitted at 2007-07-13 19:33:26

Hello: I am a Rep with WV. I am trying to book a flight for 2 to EWR on 8/3/07 returning on 8/6/07. I want to leave CLT at 11:20AM. Leave EWR in the late afternoon about 5:20 on the return. As I was going to the site to book direct, I was locked out of the system. I do not want my airfare to go up because I could not finish the booking. The current fare was 217.20 per person. Can you help me secure my flight?


InquiryId :  11219  InquiryType :  Billing  DateAndTime :  2007-07-13 21:14:19  Status :  Replied and Resolved
Replied By Terri E at 2007-07-14 08:20:16

Alison, you account has been cancelled. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-13 21:14:19

I would like to cancel my membership, including the $40 monthly fee effective immediately. Thank You, AP


InquiryId :  11226  InquiryType :  Hotel  DateAndTime :  2007-07-13 23:01:47  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 10:32:42

Webfares keep fluctuating on the demand it will take sometime to update the new results, try giving a search after sometime.
Customer submitted at 2007-07-13 23:01:47

I looked at the price of a hotel on worldventures for specfic dates and then checked the hotel's website for the same dates. The price on the hotel's website was about $30 cheaper. I thought Worldventure's prices were supposed to be the best available. Why would this happen?


InquiryId :  11232  InquiryType :  Dot Com Site  DateAndTime :  2007-07-14 06:32:17  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-17 08:59:00

Hi John, Can you please provide in depth details of your criteria that you are using so that we can duplicate the error and be able to assist you? Thanks
Customer submitted at 2007-07-14 06:32:17

Cannot get access to the second window in order to book flights. I have had this problem since yesterday. Do you know when it will be corrected? Thank you. I have selected the flight I need and can afford but cannot get access to complete the transaction.


InquiryId :  11236  InquiryType :  New Reservation  DateAndTime :  2007-07-14 08:07:03  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 20:12:46

Hi
May I know on which page are you getting the error message.

Thank You
WorldVentures Team
Customer submitted at 2007-07-14 08:07:03

ERR NO: ENG-AM-131 Processing Error -------------------------------------------------------------------------------- A system error has occurred while processing your request. The system administrators have been alerted to the problem and will have it resolved as quickly as possible. Please try again later. When will this issue be corected? Thank You


InquiryId :  11237  InquiryType :  Dot Com Site  DateAndTime :  2007-07-14 08:10:01  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-17 09:03:11

Hi John, The issue has been forwarded to the personnel, will be fixed momentarily. Thank you for your feedback.
Customer submitted at 2007-07-14 08:10:01

ERR NO: ENG-AM-131 Processing Error -------------------------------------------------------------------------------- A system error has occurred while processing your request. The system administrators have been alerted to the problem and will have it resolved as quickly as possible. Please try again later. When can we expect this issue to get cleared up. We have tried for 2 days to make flight arrangements on this site as well as the dot.biz link


InquiryId :  11238  InquiryType :  Travel Commissions  DateAndTime :  2007-07-14 08:23:14  Status :  Replied and Resolved
Replied By Angela H at 2007-07-16 07:57:03

Dear Marjorie Clement, I have researched your travel commissions account. WorldVentures has not yet received this commission. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. Once we received this commission it will be entered into your commission account. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-07-14 08:23:14

We booked a personal travel for the family on 5.6.07 (XQ209154X). To date, 7.14.2007 there are no commisions paid on this trip can you explain why ? We were told that the commisions are paid by 45 days after booking is this correct ?


InquiryId :  11240  InquiryType :  New Reservation  DateAndTime :  2007-07-14 09:01:22  Status :  Replied and Resolved
Customer submitted at 2007-07-14 09:01:22

I spoke with Rodney Evens back on May 8th about joining to be an RTA. I did not have the money at that time and told him I would call soon. When I called the phone number it was disconnected. Is there any way you can get him a message to sign me up. I would really like to talk to him about this again. Please find him for me. Thanks


InquiryId :  11241  InquiryType :  Existing Reservation  DateAndTime :  2007-07-14 09:05:39  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 10:35:35

I see the tracking # which you have provided is cancelled upon your request.
Customer submitted at 2007-07-14 09:05:39

Two days ago I book 2x2 cars in milan.Since there was some confution I started a conversation with you.Is this still in your computer or should we start again.


InquiryId :  11250  InquiryType :  Existing Reservation  DateAndTime :  2007-07-14 11:18:15  Status :  Replied and Resolved
Replied By Affie at 2007-07-14 10:37:59

We do not see any booking with the tracking # you have provided.
Customer submitted at 2007-07-14 11:18:15

i am at the casino new york new york now can i get a reservation affirmation please


InquiryId :  11253  InquiryType :  Billing  DateAndTime :  2007-07-14 12:00:14  Status :  Replied and Resolved
Replied By Terri E at 2007-07-16 07:47:35

Mark please contact Client Services @ 972 985 6841. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-14 12:00:14

i dont have the time to dedicate to this right now. how do i put this thing on hold so i can resume in the future where i left off


InquiryId :  11254  InquiryType :  Billing  DateAndTime :  2007-07-14 12:01:28  Status :  Replied and Resolved
Replied By Terri E at 2007-07-16 07:58:36

Mark, please contact Client Services @ 972 985 6841 thanks
Customer submitted at 2007-07-14 12:01:28

i dont have the time to dedicate to this right now. how do i put this thing on hold so i can resume in the future where i left off


InquiryId :  11255  InquiryType :  Hotel  DateAndTime :  2007-07-14 12:05:22  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 08:15:19

Please come to live chat with passenger name, email address used and tracking # which you have used in your reservation to live chat we will be able to assist you further.
Customer submitted at 2007-07-14 12:05:22

i submited a trip one line and then spoke to sam throuhg live chat. he assure me that the booking was not going to take i want to make sure that is the case it turned out that the hotel was a boarding house with 10 bed in the room which is not good for me`


InquiryId :  11256  InquiryType :  Travel Commissions  DateAndTime :  2007-07-14 12:12:15  Status :  In Progress
Customer submitted at 2007-07-14 12:12:15

Does Island Princess (Alaska cruise) leave Whittier on 9/10, and arrive Vancouver 9/17. Does it then leave Vancouver on 9/17 to L.A. Need price for group.


InquiryId :  11264  InquiryType :  Dot Com Site  DateAndTime :  2007-07-14 15:16:00  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 20:00:58

Hi
Your back office is : http://892190.worldventures.biz/ and your travel site is https://www.world-venture.com

Thank You
WorldVentures Team
Customer submitted at 2007-07-14 15:16:00

I am having a problem with the program period I am not getting any answers to my Inquiry.I can't assess my web site from the internet when I type 892190worldventures.biz. It says error not here.


InquiryId :  11267  InquiryType :  General Questions  DateAndTime :  2007-07-14 16:49:52  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-17 09:24:59

Hi Vanessa, you can go into your backoffice and under Main Menu, WV Health Benifits is where you need to go. Thank you
Customer submitted at 2007-07-14 16:49:52

Hi my anme is Vanessa Mesia.During the presentation I attended I was told about the health insurance option. I just signed on Thursday and live in CA. Where do you have more info about that?


InquiryId :  11273  InquiryType :  General Questions  DateAndTime :  2007-07-14 19:05:13  Status :  Replied and Resolved
Customer submitted at 2007-07-14 19:05:13

Joan, Tony is off the deep end. Look at www.myspace.com/tllbestfriendsforever. I have had no contact with him for 2 months and he won\'t stop. Now he is contacting my friends and family. I just want to let you know that I find this sick. Especially \"together forever\". I am not together forever with you. I will never ever be with you. I hope you get that through your sick head. I also want all pictures removed of my children off of your website. You have no authority whatsoever to post pictures of my home, children, inside of my home, my parents, my family or their home. My parents are considering legal action against you to remove this. I hope you know. My mother is beyond pissed off and you solely are going to be the cause of my father\'s death with this bullshit you are putting his daugther through. You\'re behavior is disgusting. I am asking you politely again to set this to remove it or at the very least set it to private. You have also contact my friends, family, business people, realtors, lawyers, husband, x husband and this is stalking.


InquiryId :  11276  InquiryType :  Billing  DateAndTime :  2007-07-14 20:23:37  Status :  In Progress
Replied By Terri E at 2007-07-16 08:13:00

Mr. Alvarado we are not showing you in our Network. you may contact Client Services @ 972 985 6841. Thanks
Customer submitted at 2007-07-14 20:23:37

cancel my account


InquiryId :  11278  InquiryType :  Hotel  DateAndTime :  2007-07-14 22:23:07  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 08:16:19

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Customer submitted at 2007-07-14 22:23:07

I'm want to find out hotel rates for: Radisson Gran Ancira Plaza Hotel located in Monterrey, Mexico for July 24, 2007 and checking out on July 25, 2007. I need two rooms: 1st room: 2 adults 2nd: 2 adults and 1 child (7 yrs) I could not locate the hotel in the search engine.


InquiryId :  11285  InquiryType :  Video Training  DateAndTime :  2007-07-15 07:52:22  Status :  Replied and Resolved
Replied By Sunny at 2007-07-17 00:13:40

hi
Go to http://suej.worldventures.biz/, login using member id# 864461 and password : password. go to worldventuresvt under online training menu. make sure that the pop blockers are disabled.

Thank You
WorldVentures Team
Customer submitted at 2007-07-15 07:52:22

I cannot log in my video training.


InquiryId :  11287  InquiryType :  Billing  DateAndTime :  2007-07-15 10:27:34  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-17 18:35:20

We have deactivated your billing so that you are no longer charged but we can not cancel your membership for you. You will need to go to your back office under the main menu and select the support request and then cancellation form and submit it online. Thank you, Client Services
Customer submitted at 2007-07-15 10:27:34

I would like to cancel my account


InquiryId :  11290  InquiryType :  Magazines  DateAndTime :  2007-07-15 11:06:01  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-18 13:11:03

I have just cancelled your magazine subscription for member ID number 847827. If there is anything else we can assist you with please contact us through live chat or another inquiry. Thank you, CLient Services
Customer submitted at 2007-07-15 11:06:01

I need to know how to cancel the "Your Business" magazine order.


InquiryId :  11291  InquiryType :  Existing Reservation  DateAndTime :  2007-07-15 11:49:57  Status :  Replied and Resolved
Replied By Affie at 2007-07-15 11:59:49

To retrieve the booking we need the passenger name, email address used and the tracking # provide us this detials we will be able to pull up the reservation or you may come to live chat with this details we will be able to assist you further.
Customer submitted at 2007-07-15 11:49:57

They book a car for July 17th and 18th at MCO, at Dollar rent a car and they did not receive a e- mail conformation.My agent number is 892782 and you can contact me at clickatrip@aol.com or 407-925-4714 Thank you for your time Kathy Ramos.


InquiryId :  11298  InquiryType :  Group Reservation  DateAndTime :  2007-07-15 14:16:32  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-16 07:29:54

Please use the group travel tab on the power search tool bar on your travel page,fill in as much information as possible and submit. Someone will get back to you with quote.Thank you.
Customer submitted at 2007-07-15 14:16:32

I am looking for a trip for 6 adutls to Montegoy Bay, Jamacia from February 9-16,2008


InquiryId :  11300  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-15 14:23:48  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-17 11:02:42

Hi Amy, would you please provide more information as to what your refering to? Thank you
Customer submitted at 2007-07-15 14:23:48

how to I access the global assistance tool?


InquiryId :  11302  InquiryType :  Flight  DateAndTime :  2007-07-15 15:03:15  Status :  Replied and Resolved
Replied By Affie at 2007-07-16 08:52:15

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking.
Customer submitted at 2007-07-15 15:03:15

WEB PAGE TAKES ME TO CHEAP TICKET


InquiryId :  11304  InquiryType :  Cancellation  DateAndTime :  2007-07-15 15:13:53  Status :  Replied and Resolved
Replied By Terri E at 2007-07-16 09:57:40

Alison, thanks for your Inquiry, We have cancelled your account, and the final cmpletion will be on 7/19/07. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-15 15:13:53

Please let me know if my membership had been cancelled and the effective date. Member ID: 882176 Thank you. Alison Price


InquiryId :  11305  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-15 15:33:25  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-07-17 10:16:41

Moreen No we did not recieve your photo please try uploading it again. and it you have trouble try emailing it to idphoto@worldventures.info Thanks WorldVentures Fulfillment Team
Customer submitted at 2007-07-15 15:33:25

Did you receive my uploaded RTA ID photo ?


InquiryId :  11306  InquiryType :  New Reservation  DateAndTime :  2007-07-15 15:49:05  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 22:53:13

Hi
NA stands for Not Available.

Thank You
WorldVentures Team
Customer submitted at 2007-07-15 15:49:05

What does the NA in the price boxes mean?


InquiryId :  11307  InquiryType :  New Reservation  DateAndTime :  2007-07-15 15:54:36  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 10:52:39

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Customer submitted at 2007-07-15 15:54:36

I'm trying to research family trips to Hawaii and when I try to book anything, any hotel, any dates, everything comes up "unavailable." Why isn't this working properly? I cannot use this site or refer it to my friends if I cannot book anything. What is happening?


InquiryId :  11308  InquiryType :  New Reservation  DateAndTime :  2007-07-15 16:29:13  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 08:23:45

Please review www.powersearch101.com to know how exactly the hotel and packages are done.
Customer submitted at 2007-07-15 16:29:13

I am trying to book a flight, hotel, and car for a week in Hawaii, but when I try the search engine I can only get results if the entire trip is only 3-4 days long. How can I book a longer trip?


InquiryId :  11316  InquiryType :  Flight  DateAndTime :  2007-07-15 19:37:04  Status :  Replied and Resolved
Replied By Affie at 2007-07-16 08:55:11

Please enter the correct airport code you will be able to get the results. visit this link it will help you in finding the airport codes... http://www.world-airport-codes.com/
Customer submitted at 2007-07-15 19:37:04

I want to fly into Oregon, near Eugene and I can't find anything. Why is that?


InquiryId :  11325  InquiryType :  General Questions  DateAndTime :  2007-07-15 21:56:22  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-18 12:18:39

The new .biz runs under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-07-15 21:56:22

I try to book a trip to Grand Cayman and it won't let me pick any date. Has letters all over the calendar. Why?


InquiryId :  11326  InquiryType :  Dreamtrips  DateAndTime :  2007-07-15 22:03:36  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-16 11:13:19

How many people have you listed so far? What is your booking number and ID number and is this person a member?
Customer submitted at 2007-07-15 22:03:36

i have a reservation for the Baja Mexico Cruise - Nov 26th - 30th and i want to add another person to this trip...i just want to know how can i add another person. thank you!


InquiryId :  11327  InquiryType :  Dreamtrips  DateAndTime :  2007-07-15 22:25:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-17 06:53:25

I just did the same search and got 236 flights, from DFW to SJD. Please give the search endine time to work.
Customer submitted at 2007-07-15 22:25:30

I tried to check out the flights to the Sept 20-24 Dreamtrip to Cabo from Okc or Dallas. What ever I put in it said there were no flights. Why? Is this a real travel website???


InquiryId :  11328  InquiryType :  New Reservation  DateAndTime :  2007-07-15 22:47:25  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 19:48:31

Hi
Please give a air+hotel powersearch and submit the request or you may come to livechat selecting travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-15 22:47:25

i am looking for a flight from ONT to LGA on Aug. 3 leaving early friday morning to get to NY before 5 pm staying in the Hyatt Grand Hotel and departing on Aug. 4th after 8pm I would like 1 or less stops and lowest price


InquiryId :  11332  InquiryType :  New Reservation  DateAndTime :  2007-07-16 00:52:36  Status :  Replied and Resolved
Replied By Adrian C at 2007-07-17 11:57:34

thank you
Customer submitted at 2007-07-16 00:52:36

Going to Orlando in Sept if you want the business. Elizabeth elizabeth@mrsmaineus.com www.myspace.com/mrsmaine2006


InquiryId :  11334  InquiryType :  Dreamtrips  DateAndTime :  2007-07-16 03:22:23  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-16 07:38:42

Pick the trip youre interested in and click the sign up tab in the right hand corner of the ad. This will bring you to a sign in page and from there it will take you into the personal information page.
Customer submitted at 2007-07-16 03:22:23

how do I book a dream trip


InquiryId :  11340  InquiryType :  General Questions  DateAndTime :  2007-07-16 08:17:55  Status :  Replied and Resolved
Replied By Sunny at 2007-07-17 21:02:50

Hi
For cancellation of WV membership, login to your back office, go to support request under main menu and submit the membership cancellation form.

Thank You
WorldVentures Team
Customer submitted at 2007-07-17 08:45:04

I want stop payment and quit worldventures travel agent program. I still get access to the 40 vacations a year since I paid the $400. How do I stop the payment? I would like to do this ASAP! Thanks
Replied By Sunny at 2007-07-16 19:43:28

Hi
Please come to livechat and we will assist you or you can submit an inquiry and we will get back to you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-16 08:17:55

Please feel free to contact me via my cell phone: 319-404-2377


InquiryId :  11346  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-16 09:21:34  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 22:06:05

Hi
Please come to travel department chat and our booking agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-16 09:21:34

Alaskan Cruise for 14-20 people. September 5th,2008. Sailing from Seattle on Royal Caribbeans Rhapsody of the Seas. Need air fare also. What can you give me for rates.


InquiryId :  11348  InquiryType :  Travel Commissions  DateAndTime :  2007-07-16 09:28:07  Status :  Replied and Resolved
Replied By Angela H at 2007-07-16 12:36:07

Dear Carlos Wilson, We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. I do apologize for any misunderstandings; I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2007-07-16 09:28:07

Whenever i try to book a flight for a client, my web site always prompt me to book directly at the airline web site, or it may go to expedia. my clients using my web site to book a flight have the same problem. they are always prompted to go directly to the airline web site. why we don't get a choice to book directly or not ?


InquiryId :  11357  InquiryType :  Flight  DateAndTime :  2007-07-16 10:41:42  Status :  Replied and Resolved
Replied By Affie at 2007-07-16 12:38:13

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking. You may make a search and select your preferred flights if they show up...
Customer submitted at 2007-07-16 10:41:42

Here are our domestic flights at Bangkok air: 1 PG 905V 23OCT T BKKREP HK2 1110 1225 2 PG 914V 25OCT Q*REPBKK HK2 1100 1210 3 PG 155V 25OCT Q BKKUSM*HK2 1450 1555 4 PG 251V 28OCT S USMHKT HK2 0815 0905 5 PG 276V 01NOV Q HKTBKK HK2 1400 1520 My NY daughter wants a price on these flights?????? thanks.


InquiryId :  11358  InquiryType :  General Questions  DateAndTime :  2007-07-16 10:43:43  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 12:35:30

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking. Try to give a search after some time the new results if update will show up...
Customer submitted at 2007-07-16 10:43:43

When I do a search for airline tickets from Seattle to Sacramento (round-trip), why does it only show American Airlines, Alaska, United, US Airways? I know more carriers then that fly there. I liked on "all flights" too, same 4 companies came up.


InquiryId :  11371  InquiryType :  Flight  DateAndTime :  2007-07-16 12:30:31  Status :  Replied and Resolved
Replied By Affie at 2007-07-16 12:41:03

All AIR only bookings those are made direct using the flights option on the travel page will be redirected to the related websites from where the search result is coming. Worldventures does not book, track or pay commission on any air only booking. You may make a search if the same flights are showing up you may complete the booking..
Customer submitted at 2007-07-16 12:30:31

P. Cristin, My family needs to travel from DEN to CGQ during the week of August 13. Three adults (18+) One youth (14) One child (11) Searching on Sidestep.com, I have found flights on Asiana through Incheon, Korea, for under $900, but cannot book 5 tickets at once. Do you have access to anything that can help us book for same day together? Rob Case


InquiryId :  11372  InquiryType :  Travel Commissions  DateAndTime :  2007-07-16 12:31:52  Status :  Replied and Resolved
Replied By Angela H at 2007-07-16 12:52:06

Dear Fabian, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar with your site and drives them to use your site for a package deal on air and hotel which you receive commission from the hotel on and for repeat business. I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2007-07-16 12:31:52

I would like to know if their is a commission for International airfare please provide correct answer this time in our upline Mike Azcue stated that their is commission?


InquiryId :  11381  InquiryType :  New Reservation  DateAndTime :  2007-07-16 13:35:18  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-17 14:33:07

We are only a year 1/2 old so we still are developing some sections of the travel site.......we are under development so good things to come in the near future. thanks
Customer submitted at 2007-07-16 13:35:18

How come there are no tours? I've had several clients want to do tours to Russia, India, and other places. They don't just want to spend alot of money to stay in 1 hotel. Of if they do, they want to have some tour options. Other sites provide this. With the new agents that we have, why don't we have them? Also, how come the "Honeymoon", "Golf", "Spa" Travel Themes sections are so sparse. If you visit them more then once or bouce around, you'll see it's the same stuff? Can we get more trips there too? For those that dont' want to buy DreamTrips, or be their own RTA, we are losing a big share of the market. Thank you Angelique Grado


InquiryId :  11388  InquiryType :  Existing Reservation  DateAndTime :  2007-07-16 14:21:49  Status :  Replied and Resolved
Replied By Affie at 2007-07-16 13:36:33

Please login to your .com site and click on \"See bookings from my website\"
Customer submitted at 2007-07-16 14:21:49

hello my name is khanai Iwould like to know if thier were any booking on my web site some friends of mine book amonth and ahalf ago and went on thier trip already and i did not see any thing in my account how does althis work my id #881183


InquiryId :  11390  InquiryType :  Existing Reservation  DateAndTime :  2007-07-16 14:29:42  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 08:37:52

Is this for flight or hotel or cruise reservation, get all the details to live chat we will be able to assist you further.
Customer submitted at 2007-07-16 14:29:42

I wanted to know if I could switch my destination?


InquiryId :  11396  InquiryType :  Travel Commissions  DateAndTime :  2007-07-16 14:56:51  Status :  In Progress
Customer submitted at 2007-07-16 14:56:51

I would like to cancel a reservation.


InquiryId :  11407  InquiryType :  Group Reservation  DateAndTime :  2007-07-16 16:25:04  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-17 07:04:24

Please use the GROUP TRAVEL tab on your travel home page and fill in as much information as possible(destination, dates, departure city, how many) and submit.
Customer submitted at 2007-07-16 16:25:04

Need some assistance booking a cruise and air fare for a family


InquiryId :  11409  InquiryType :  Hotel  DateAndTime :  2007-07-16 16:36:17  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 08:48:48

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Customer submitted at 2007-07-16 16:36:17

I need to place a reservation for Aug 15 & 16th for 5 rooms, single bed in a 4star or above in Carmel, CA. or near Nothing on powersearch is coming up. Please advise.


InquiryId :  11412  InquiryType :  Travel Commissions  DateAndTime :  2007-07-16 17:26:24  Status :  In Progress
Customer submitted at 2007-07-16 17:26:24

I had set up for my own URL, which is www.RightFootTravel.com , to be forwarded to my https://www.world-venture.com url . My problem is when I am searching for travel, example:hotel , I was unable to pull up booking information when selected. When I just type in my WV URL it works fine and it will take me to bookings. Can you assist ?


InquiryId :  11414  InquiryType :  Hotel  DateAndTime :  2007-07-16 17:55:37  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 09:02:43

Please review www.powersearch101.com to know how exactly the hotel and packages are done.
Customer submitted at 2007-07-16 17:55:37

im not sure how to get all the information i need for the hotel


InquiryId :  11418  InquiryType :  Travel Commissions  DateAndTime :  2007-07-16 18:36:39  Status :  In Progress
Customer submitted at 2007-07-16 18:36:39

please let me know what is going on with my status concernign the business opportunity.


InquiryId :  11419  InquiryType :  Billing  DateAndTime :  2007-07-16 18:41:12  Status :  Replied and Resolved
Replied By Terri E at 2007-07-17 06:27:46

Cameron, thanks for your Inquiry. your account is set up with a checking account, which you fees are coming from, your spouse Tonya is set up with a Visa (4018) So you may want to go to your back office and submit a payment update form with all updated and pertinent information. If you have any other concerns please let us kmow. Thanks
Customer submitted at 2007-07-16 18:41:12

To Whom It May Concern: My wife had received an email stating that her account generated order had be declined. I do not understand this response and I would like some additional information regarding this status. I do not under how this occurred when her account and my account is linked and I have records of the account being debited each month for both worldventure accounts under my name and my wifes. Please give me a call or send me an email with a phone number to call and speak with a representative ASAP. Thank you, Cameron M. Woods


InquiryId :  11425  InquiryType :  Magazines  DateAndTime :  2007-07-16 19:24:18  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 18:46:04

Hi
To cancel your magazine subscription, you need to login to your back office, go to support request under main menu, select \'magazine dashboard\'. You need to change the status from \'Active\' to \'Inactive\' and your magazine order will be stopped.

Thank You
WorldVentures Team
Customer submitted at 2007-07-16 19:24:18

I'm waiting to hear how to cancel my participation in the magazine portion of WV. I sent an inquiry yesterday and didn't know if you'd tried to send me an e-mail or not. I've had trouble receiving e-mails from WV in the past so I wanted to give you another way to contact me. My phone number is below. The best time to reach me is after 6:00 PM EST.


InquiryId :  11428  InquiryType :  Existing Reservation  DateAndTime :  2007-07-16 19:43:37  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 09:14:33

Please come to live chat we will be able to assist you further.
Customer submitted at 2007-07-16 19:43:37

GRP00Y000INW and GRP0AS0C000I I just made these reservations. I need to make sure that they are booked together. They want rooms side by side.


InquiryId :  11433  InquiryType :  New Reservation  DateAndTime :  2007-07-16 20:38:59  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 20:37:41

Hi
Different airlines have different policies for unaccompanied minors. It is always better to check the airlines through which you want to book and once you get the details you can go ahead and submit the booking request.

Thank You
WorldVentures Team
Customer submitted at 2007-07-16 20:38:59

I have a client who is trying to book a flight for her son to fly from Lansing, MI to Dallas (DFW), TX. He is eight years old and the online booking will not allow children to travel alone. Is this a policy of the airlines? I have seen childrent traveling unaccompanied and the flight attendants "kept and eye on them". Please advise as soon as possible. They are trying to get the child out of a bad situation with the divorced dad...


InquiryId :  11434  InquiryType :  Dot Biz  DateAndTime :  2007-07-16 20:41:42  Status :  Replied and Resolved
Replied By Sunny at 2007-07-16 20:58:46

Hi
Go to : http://larrysdreamtrips.worldventures.biz/ and login with 884231 and password : 12345

Thank You
WorldVentures Team
Customer submitted at 2007-07-16 20:41:42

can't login


InquiryId :  11444  InquiryType :  General Questions  DateAndTime :  2007-07-16 22:44:39  Status :  Replied and Resolved
Replied By Jay at 2007-07-17 10:39:06

Hi,
You won\'t be able to book Air + Hotel + Car together. You have to submit two separate reservation requests one for air+hotel and another for car only reservation. Thanking you.
WorldVentures Team
Customer submitted at 2007-07-16 22:44:39

When I attempted to book a flight, hotel, and car leaving from Denver and going to Orange County I was confused as to why most of the packages + car are more than when the hotel + flight + car listed individually.


InquiryId :  11450  InquiryType :  Dreamtrips  DateAndTime :  2007-07-17 00:17:37  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-17 07:28:04

I would need alot more information to give a quote, please use the GROUP TRAVEL tab on your home travel page and fill in as much information as possible( dates, how many people, destination, departure city) and submit.
Customer submitted at 2007-07-17 00:17:37

We would like to vaction in Europe, but now sure how much everything would coast, for 5 nights?


InquiryId :  11451  InquiryType :  Hotel  DateAndTime :  2007-07-17 00:53:06  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 09:19:26

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Customer submitted at 2007-07-17 00:53:06

would like to search a particular hotel and cannot do it. when I go to search (type in a "holiday inn" for example) and hit return, the box that once read "holiday inn" is deleted and I am given the old search.


InquiryId :  11455  InquiryType :  Dreamtrips  DateAndTime :  2007-07-17 04:11:00  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-17 07:35:51

St. Lucia on the North coast.
Customer submitted at 2007-07-17 04:11:00

Where is Rodney Bay?


InquiryId :  11459  InquiryType :  Billing  DateAndTime :  2007-07-17 06:54:44  Status :  Replied and Resolved
Replied By Terri E at 2007-07-17 06:16:44

Jennifer, thanks for Inquiry, In order to update your address, you must go to your backoffice under the Main Menu click on \"My Profile\" and update your address, and it will route your infomation to the corporate office. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-17 06:54:44

i need to update my address


InquiryId :  11469  InquiryType :  New Reservation  DateAndTime :  2007-07-17 08:35:41  Status :  Replied and Resolved
Replied By Sunny at 2007-07-17 21:09:09

Hi
Please give a powersearch and submit the booking request or you can come to livechat of travel department and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-17 08:35:41

carnival cruise - Fantasy 8/11/07 5 day cruise..need price for 2 adults ( not over 55) upper deck room CHEAPEST RATE


InquiryId :  11475  InquiryType :  New Reservation  DateAndTime :  2007-07-17 09:26:05  Status :  Replied and Resolved
Replied By Sunny at 2007-07-18 20:45:06

Hi
Please come to travel department livechat and our agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-17 09:26:05

I am would like to go to Mexico on the cheap and cheerful for about a week. I am flying from Nashville, Tn. I have no idea how to use this site. Everything seems to be unavailable. Is there someone I can actually speak to? angel


InquiryId :  11488  InquiryType :  Existing Reservation  DateAndTime :  2007-07-17 10:47:19  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 10:55:16

May we have the passenger name, email address you used in your booking, and Tracking # with all the details you may come to live chat we will be able to assist you further.
Customer submitted at 2007-07-17 10:47:19

I need to find out if one of my customer's reservvation has been cancelled.


InquiryId :  11489  InquiryType :  Events  DateAndTime :  2007-07-17 10:50:24  Status :  Replied and Resolved
Replied By Sunny at 2007-07-17 20:41:13

Hi
Please login to your back office and go to meetings calendar under main menu and it has all the details.

Thank You
WorldVentures Team
Customer submitted at 2007-07-17 10:50:24

I'm interested to know if there will be any events in my area and/or local area of Michigan. I've been researching various travel companies, and found to like this one perhaps more than YTB. Thank you.


InquiryId :  11490  InquiryType :  Existing Reservation  DateAndTime :  2007-07-17 10:53:28  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 10:55:58

Your query has been answered.
Customer submitted at 2007-07-17 10:53:28

I need to find out if one of my customer's reservvation has been cancelled.


InquiryId :  11495  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-17 11:36:03  Status :  Replied and Resolved
Replied By Sunny at 2007-07-17 19:15:34

Hi
To get RTA card you must pass the RTA exam and upload the RTA photo and also sell at least one piece of travel (car, hotel, cruise, tour).

Thank You
WorldVentures Team
Customer submitted at 2007-07-17 11:36:03

I dont know how to get my ID card so I can book hotels at 50% off.


InquiryId :  11503  InquiryType :  Dot Com Site  DateAndTime :  2007-07-17 12:34:28  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-17 17:18:46

Please go to liketraveling.worldventures.com and select login then enter your member ID number as your user ID 892319 and then your password and this should get you logged in. I have logged into it myself to make sure. Thank you, Client Services
Customer submitted at 2007-07-17 12:34:28

I CANNOT GET INTO MY .COM. I HAVE THE CORRECT PASSWORD. I AM ABLE TO GET INTO THE BACKOFFICE BUT NOT .COM. I NEED TO UPLOAD MY PICTURE AND TEXT FOR MY WEBSITE. I NEED TO GET THIS DONE. PLEASE HELP!


InquiryId :  11508  InquiryType :  New Reservation  DateAndTime :  2007-07-17 12:50:11  Status :  Replied and Resolved
Replied By Affan at 2007-07-28 05:35:08

Our website works best on Internet Explorer if you are using any other browser like Mac, Netscape ... Go to Internet Explorer. If the same problem is occurring on the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results.
Replied By Affan at 2007-07-28 05:34:58

Our website works best on Internet Explorer if you are using any other browser like Mac, Netscape ... Go to Internet Explorer. If the same problem is occurring on the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results.
Replied By Affan at 2007-07-28 05:34:47

Our website works best on Internet Explorer if you are using any other browser like Mac, Netscape ... Go to Internet Explorer. If the same problem is occurring on the Internet Explorer go to Tools --- Internet Option and delete cookies, history. Close all the current browser make a search on the new window and you will be able to get the correct results.
Customer submitted at 2007-07-17 12:50:11

cannot get any car rental info at all-it just keeps searching.......


InquiryId :  11513  InquiryType :  Existing Reservation  DateAndTime :  2007-07-17 13:46:50  Status :  Replied and Resolved
Replied By Affan at 2007-07-28 05:36:21

Thank you for using worldventures..Have a great day..
Replied By Affan at 2007-07-28 05:36:11

Thank you for using worldventures..Have a great day..
Replied By Affan at 2007-07-28 05:36:05

Thank you for using worldventures..Have a great day..
Customer submitted at 2007-07-18 07:58:02

Hi, I just found my itinerary I could print. Thank you for working this with me. Denise Piazza
Customer submitted at 2007-07-18 07:48:37

Hi, I just checked my spambox and there is no itinerary in it. Can you please read above correspondence and resend my itinerary? this is frustrating me, that I can't even print out what airline I booked on and see a real itinerary for my stay at the Mirage.. Please respond. thank you, Denise Piazza
Customer submitted at 2007-07-17 16:39:45

I just reset my spam box, so that somethng they think is spam will be put in a folder for a month. Please resend it again. Much appreciation. Denise Piazza
Replied By Affie at 2007-07-17 14:52:59

Come to live chat with Travel Department**
Replied By Affie at 2007-07-17 14:52:37

I have already sent the confirmation email multiple times.. Come to live and provide the alternate email we will resend the confirmation email...
Customer submitted at 2007-07-17 15:08:49

I did check my junk mail and there is nothing there. I already know my tracking #... I just do not know what airlines Daisy is flying on. It does not say when I check my itineray. thank you, Denise
Replied By Affie at 2007-07-17 14:07:09

I have resend the confirmation email to kuumbapiazza@yahoo.com Please check your confirmation in all folder too like junk/spam etc
Customer submitted at 2007-07-17 13:46:50

Last night I booked a flight and reservation at the Mirage Resort Hotel in Las Vegas. My booking # is:GRPM2102992U and my Track # is:M2102992U. I did not get the itinerary emailed to me. I do not know which airlines I am booked on from Vegas to Tucson. Can you email me my whole itinerary please? My email is kuumbapiazza@yahoo.com. I asked for it last night, but it has not appeared yet. Thank you kindly, Denise Piazza


InquiryId :  11517  InquiryType :  New Reservation  DateAndTime :  2007-07-17 14:36:26  Status :  Replied and Resolved
Replied By Sunny at 2007-07-17 19:22:14

Hi
For pet accomodation, you need to contact the airline/cruise line directly.

Thank You
WorldVentures Team
Customer submitted at 2007-07-17 14:36:26

Trying to find pet friendly, but you don't have a search option. And I wanted to find a Log Cabin all inclusive vacation.


InquiryId :  11518  InquiryType :  Flight  DateAndTime :  2007-07-17 14:49:06  Status :  Replied and Resolved
Replied By Affan at 2007-07-28 05:37:16

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Replied By Affan at 2007-07-28 05:37:09

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Replied By Affan at 2007-07-28 05:37:01

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Customer submitted at 2007-07-17 14:49:06

Your power search did not return results for NYC to London from the new ZOOM airline which had lower prices then your lowest!


InquiryId :  11520  InquiryType :  Hotel  DateAndTime :  2007-07-17 14:59:47  Status :  Replied and Resolved
Replied By Affie at 2007-07-17 14:53:43

Please review www.powersearch101.com to know how exactly the hotel and packages are done.
Customer submitted at 2007-07-17 14:59:47

I need hotel accomodations for 2 adults and 4 children in Wichita,Kansas on August 6


InquiryId :  11521  InquiryType :  Group Reservation  DateAndTime :  2007-07-17 15:10:27  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-17 14:29:35

Please go to the DREAM TRIPS tab on your travel page and select this trip and fill in the information and submit. Are all parties in your group dream trip members?
Customer submitted at 2007-07-17 15:10:27

Need to book 12 people for the mexico cruise 11/26 - 11/30


InquiryId :  11524  InquiryType :  Existing Reservation  DateAndTime :  2007-07-17 15:57:11  Status :  Replied and Resolved
Replied By Affan at 2007-07-28 05:38:46

Is this for Hotel or Flight.. You may come to live chat with all the details from passenegr name email addreess we will be able to assist you further.
Replied By Affan at 2007-07-28 05:38:40

Is this for Hotel or Flight.. You may come to live chat with all the details from passenegr name email addreess we will be able to assist you further.
Replied By Affan at 2007-07-28 05:38:34

Is this for Hotel or Flight.. You may come to live chat with all the details from passenegr name email addreess we will be able to assist you further.
Customer submitted at 2007-07-17 15:57:11

I have a reservation at the Stratosphere in Las Vegas for 7/19-23. What are the charges, if any, to change my departure date from 7/23 to 7/22?


InquiryId :  11528  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-17 16:30:38  Status :  Replied and Resolved
Replied By Sunny at 2007-07-17 19:05:45

Hi
We have not received the RTA photo. Please upload it again.
In order to maintain a uniform level of professionalism and quality, your photo must meet the following requirements:
-Your photo must be a Passport Photo and meet US State Department guidelines.
-Your photo must be in a .jpg file format.
-Your photo must be at a minimum 300 dpi resolution.
-It can either be taken with a digital camera or a high-resolution scan of a normal photo


Thank You
WorldVentures Team
Customer submitted at 2007-07-17 16:30:38

Did you receive my uploaded picture for my RTA ID card ?


InquiryId :  11530  InquiryType :  Hotel  DateAndTime :  2007-07-17 16:41:12  Status :  Replied and Resolved
Replied By Affan at 2007-07-28 05:39:55

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Replied By Affan at 2007-07-28 05:39:43

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Replied By Affan at 2007-07-28 05:39:36

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Customer submitted at 2007-07-17 16:41:12

we have tried to make a reservation for a hotel and each time after we put in the names it sends us back to a list of hotels to choose from


InquiryId :  11532  InquiryType :  Existing Reservation  DateAndTime :  2007-07-17 17:13:14  Status :  Replied and Resolved
Replied By Affan at 2007-07-28 05:44:40

I see that this resevation is confirmed and the confirmation email was already been sent.. and if you need instant assistance you may need to com to live chat and inquire the same with the rep they will assist you furter.
Replied By Affan at 2007-07-28 05:44:33

I see that this resevation is confirmed and the confirmation email was already been sent.. and if you need instant assistance you may need to com to live chat and inquire the same with the rep they will assist you furter.
Replied By Affan at 2007-07-28 05:44:26

I see that this resevation is confirmed and the confirmation email was already been sent.. and if you need instant assistance you may need to com to live chat and inquire the same with the rep they will assist you furter.
Customer submitted at 2007-07-17 17:13:14

Hi I need to know if my reservation is confirmed for tomorrow. I have not heard anything. Can you please let me know asap. tracking number is grpp2xk20451


InquiryId :  11535  InquiryType :  Existing Reservation  DateAndTime :  2007-07-17 17:43:00  Status :  Replied and Resolved
Replied By Affan at 2007-07-28 05:47:09

I see here that this reservation was not confirmed as there was change in price.. if you need a instant assistance you need to come to live chat and they will assist you further.
Replied By Affan at 2007-07-28 05:47:00

I see here that this reservation was not confirmed as there was change in price.. if you need a instant assistance you need to come to live chat and they will assist you further.
Replied By Affan at 2007-07-28 05:46:53

I see here that this reservation was not confirmed as there was change in price.. if you need a instant assistance you need to come to live chat and they will assist you further.
Customer submitted at 2007-07-17 17:43:00

Could you please re-send confirmation e-mail, so I can continue booking reservation, or at least have knowledge it\'s confirmed and booked? The status I receive says Pending customer reply, yet I have received no e-mails. Thank you


InquiryId :  11539  InquiryType :  Existing Reservation  DateAndTime :  2007-07-17 18:10:25  Status :  Replied and Resolved
Replied By Affan at 2007-07-28 05:48:39

We do not give quotes over customer support.. the total will be shown on the last page or if the reservation is confirmed you may come to live chat we will be able to assist you further.
Replied By Affan at 2007-07-28 05:48:32

We do not give quotes over customer support.. the total will be shown on the last page or if the reservation is confirmed you may come to live chat we will be able to assist you further.
Replied By Affan at 2007-07-28 05:48:22

We do not give quotes over customer support.. the total will be shown on the last page or if the reservation is confirmed you may come to live chat we will be able to assist you further.
Customer submitted at 2007-07-17 18:10:25

Trying to find the exact cost of my trip


InquiryId :  11540  InquiryType :  Travel Commissions  DateAndTime :  2007-07-17 18:27:35  Status :  In Progress
Customer submitted at 2007-07-17 18:27:35

I can\'t get i n to my back office. I forgot my user name and password. I need to cancel my membership. Please call me to arrange this.


InquiryId :  11546  InquiryType :  Group Reservation  DateAndTime :  2007-07-17 19:42:55  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-18 06:59:03

Please use the group booking tab on your travel home page and fill in as much information as possible then submit.
Customer submitted at 2007-07-17 19:42:55

I am trying to find prices for a trip for 5 to Jamcia in Feb 2008


InquiryId :  11550  InquiryType :  Travel Commissions  DateAndTime :  2007-07-17 20:14:23  Status :  Replied and Resolved
Replied By Angela H at 2007-07-18 14:50:22

Dear Michelle, It may take approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures from which we pay your due commission. Sincerely, Client Services
Customer submitted at 2007-07-17 20:14:23

I was just wondering when the commission from the hotel booking I had last month might be paid. I don't know how long it usually takes since that was my first one. Since the trip has passed I was just wondering when I might expect it.


InquiryId :  11555  InquiryType :  Dreamtrips  DateAndTime :  2007-07-17 21:05:24  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-18 07:06:10

Sorry all dream trips are paid in full at the time of the purchase.
Customer submitted at 2007-07-17 21:05:24

Can I pay down Half now and pay half in 30 Days for the Feb 08 Cruise?


InquiryId :  11561  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-17 21:38:46  Status :  Replied and Resolved
Replied By Sunny at 2007-07-17 21:00:18

Hi
Hi
At the moment, Mac computers have to use Firefox for best viewing of the WV websites and the powersearch toolbar is not compatible with Firefox browser. There is a new version of the toolbar being developed already for mac computers.

Thank You
WorldVentures Team
Customer submitted at 2007-07-17 21:38:46

Is there are toolbar available and compatible with firefox. It says you must have IE 5.0 of higher and most everyone i am trying to have dowload it uses firefox. I am not a Mac and don't have the option of IE only Safari or Firefox. What can i do.


InquiryId :  11562  InquiryType :  New Reservation  DateAndTime :  2007-07-17 21:45:00  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-19 14:50:30

The new .biz runs under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-07-17 21:45:00

I am trying to book a trip on our travel web site and nothing happens when i press book. I am not the only one having this trouble. I am losing business as people i am referring to my site are unable to book travel. They can search and find the trips but they cannot book it. What is going on and how do we resolve this. Thanks.


InquiryId :  11564  InquiryType :  Billing  DateAndTime :  2007-07-17 22:16:30  Status :  Replied and Resolved
Replied By Terri E at 2007-07-18 08:13:08

Wanda, thanks for your Inquiry. Have you submitted upgrade form in your backoffice? go to to Main Menu click on \"Support Request\" and fill out a upgrade form and submit it. If you have any other oncerns please let us know. Thanks
Customer submitted at 2007-07-17 22:16:30

how can I check My up grade statis


InquiryId :  11565  InquiryType :  Existing Reservation  DateAndTime :  2007-07-17 23:00:50  Status :  Replied and Resolved
Replied By Affan at 2007-07-30 09:41:04

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Replied By Affan at 2007-07-30 09:40:58

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Replied By Affan at 2007-07-30 09:40:51

Looks like the old results are showing up, this availability keep fluctuating on the demand and it will take sometime to update the new results. Try giving a search after sometime your preferred results will show up.
Customer submitted at 2007-07-17 23:00:50

Unavailable car rental in Sacramento, CA.


InquiryId :  11579  InquiryType :  Reactivation  DateAndTime :  2007-07-18 06:01:33  Status :  Replied and Resolved
Replied By Sunny at 2007-07-18 20:19:33

Hi
To cancel your mag auto ship, log into your backoffice, under Main Menu, select Support Request, then on following page, need to scroll down, select magazine dashboard. once your there, on the right side of the page, you will see a status drop down. At the moment the status should be active. you simply click on the dropdown and select inactive. once selected, click on the update button that is in the middle of that same page.

Thank You
WorldVentures Team
Customer submitted at 2007-07-18 06:01:33

Please cancel my subscription as of now. Richard Huerbsch


InquiryId :  11607  InquiryType :  General Questions  DateAndTime :  2007-07-18 10:15:29  Status :  Replied and Resolved
Replied By Denise C at 2007-07-20 06:17:53

The person you contact for your 2 towels is Drew Dimatos at ddimatos@tx.rr.com or dimatos1@yahoo.com. You find this information in your .biz back office under the hotsheet. Click on the order form and scroll to the bottom of the page. Just write him a note and request a status of your order. If you have any other questions or concerns, don\\\\\\\'t hesitate to contact us.
Replied By Denise C at 2007-07-20 06:17:31

The person you contact for your 2 towels is Drew Dimatos at ddimatos@tx.rr.com or dimatos1@yahoo.com. You find this information in your .biz back office under the hotsheet. Click on the order form and scroll to the bottom of the page. Just write him a note and request a status of your order. If you have any other questions or concerns, don\\\'t hesitate to contact us.
Customer submitted at 2007-07-18 10:15:29

I ordered and paid for 2 towels at a worldventures training in Dallas in May and still haven\'t seen them. I did request that they be delivered to the office in Plano and I\'d pick them up if they would just CALL me and let me know they were in,,,yet, i haven\'t heard from anyone. Can you tell me the status on this please? thanks!


InquiryId :  11608  InquiryType :  New Reservation  DateAndTime :  2007-07-18 10:17:05  Status :  Replied and Resolved
Customer submitted at 2007-07-18 10:17:05

Trying to help book a trip for a group. I am an RTA, but still waiting for my card. Criteria: The Westin Resort & Spa, 2365 Ka\'anapali Parkway. Group of 9-10. Date of travel: August 15-20. Total of 3 rooms, for 5 nights. I saw on our site, August 19-22, $1148. Is there anyway to extend the stay? Also, I didn\'t try to find flights, due to the fact I couldn\'t pinpoint a date.


InquiryId :  11610  InquiryType :  Hotel  DateAndTime :  2007-07-18 10:28:34  Status :  Replied and Resolved
Customer submitted at 2007-07-18 10:28:34

Hyatt Acapulco - all inclusive for 5 adults. DO you have a price?


InquiryId :  11612  InquiryType :  Hotel  DateAndTime :  2007-07-18 10:47:15  Status :  Replied and Resolved
Customer submitted at 2007-07-18 10:47:15

I am looking for something in Montego Bay Jamica from August 1 thru AUgust 24 2007 preferable a condo or cottage. Is there anything available


InquiryId :  11615  InquiryType :  Dreamtrips  DateAndTime :  2007-07-18 11:11:27  Status :  Replied and Resolved
Replied By Mike K at 2007-07-19 06:45:05

Please go to the DREAM TRIPS page and select the London trip and click and it will give you all the information you will need.
Customer submitted at 2007-07-18 11:11:27

Can you please give me the details of the London dream trip in Jan?


InquiryId :  11626  InquiryType :  New Reservation  DateAndTime :  2007-07-18 12:12:16  Status :  Replied and Resolved
Replied By Nick at 2007-07-19 09:08:20

Hi,
What is the error message you are getting? Please try deleting cookies, restart your system and try to give a search again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-18 12:12:16

the keys are not letting me go forward after I choose the destination city


InquiryId :  11629  InquiryType :  Travel Commissions  DateAndTime :  2007-07-18 12:30:48  Status :  In Progress
Customer submitted at 2007-07-18 12:30:48

I thought I just book a hotel reservation for Athens,AL, but I think it was really for Athens,Greece. Help.


InquiryId :  11631  InquiryType :  Existing Reservation  DateAndTime :  2007-07-18 12:42:10  Status :  Replied and Resolved
Customer submitted at 2007-07-18 12:42:10

Please cancel reservation for Valesca Jackson. Confirmation number is GRP1IOL421BE. Need hotel reservations for Athens, GA not Athens in Greece. The button for more detail did not work; when I tried to map-quest the location for driving instructions this is when I discovered the mistake. Please advise.


InquiryId :  11634  InquiryType :  New Reservation  DateAndTime :  2007-07-18 13:30:34  Status :  Replied and Resolved
Replied By Sunny at 2007-07-18 18:30:10

Hi
Please come to travel department livechat and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-18 13:30:34

Trip name: 7 Night Gulf of Alaska Southbound from $549 Cruise Line: Princess Cruises Ship Diamond Princess Departure Date 08/04/2007


InquiryId :  11637  InquiryType :  Genealogy  DateAndTime :  2007-07-18 13:46:06  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-18 13:15:06

Your Genealogy is located in your back office under the Genealogy tab and then you can select the Binary Tree, Tabular Genealogy or anything else to do with your downline. Please let us know if there is anything else we can assist you with. Thank you, Client Services
Customer submitted at 2007-07-18 13:46:06

Where is my genealogy? It used to be simple, now is more complicated!


InquiryId :  11646  InquiryType :  Hotel  DateAndTime :  2007-07-18 14:56:01  Status :  Replied and Resolved
Customer submitted at 2007-07-18 14:56:01

I have 3 adults & 4 children going to Bloomington IN on August 17-19. I wanted a room with a suite with a seperate bedroom in back with 2 beds. Do you have anything like this?


InquiryId :  11658  InquiryType :  Dreamtrips  DateAndTime :  2007-07-18 16:49:34  Status :  Replied and Resolved
Replied By Mike K at 2007-07-19 11:51:19

We will not now the exact air information for 30 to 45 days, children 2 and under are free, 3-17 are $159.99.
Customer submitted at 2007-07-18 16:49:34

I have 2 questions regarding the Cozumel with air Dreamtrip in June 2008. What time does the flight depart DFW and what is the price for a child on this package?


InquiryId :  11661  InquiryType :  Group Reservation  DateAndTime :  2007-07-18 17:31:32  Status :  Replied and Resolved
Replied By Mike K at 2007-07-19 08:42:21

It would vary from cruise to hotel, but usually 10 or more.
Customer submitted at 2007-07-18 17:31:32

I am wanting to know how many peoples would i need in order to get a group rate


InquiryId :  11663  InquiryType :  Dreamtrips  DateAndTime :  2007-07-18 17:43:15  Status :  Replied and Resolved
Replied By Mike K at 2007-07-19 08:44:21

please use the poewer search feature on your home travel page and fill in as much information as possible.
Customer submitted at 2007-07-18 17:43:15

I really would like to book a trip to Greece for me and my fiance' and I don't know where to start!! Please help!! I'm looking to go sometime this winter b/c I want some tang tang...


InquiryId :  11669  InquiryType :  Existing Reservation  DateAndTime :  2007-07-18 18:18:03  Status :  Replied and Resolved
Customer submitted at 2007-07-18 18:18:03

I was told this site finds the best price from other websites. I found my car rental cheaper on another site. Will you honor it? Thank you. http://www.alamo.com/index.do?action=hotDealsTemplate&msg;=AL_AMEXmyvacationsun_offer&cid;=amxa


InquiryId :  11675  InquiryType :  Existing Reservation  DateAndTime :  2007-07-18 19:19:41  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 21:15:48

hi
May I have the booking id so that I can retrieve the reservation.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 21:15:43

hi
May I have the booking id so that I can retrieve the reservation.

Thank You
WorldVentures Team
Customer submitted at 2007-07-18 19:19:41

Hi there, i have not received an email of confirmation of my booking


InquiryId :  11680  InquiryType :  Existing Reservation  DateAndTime :  2007-07-18 19:56:17  Status :  Replied and Resolved
Customer submitted at 2007-07-18 19:56:17

I JUST REVIEWED MY CRUISE ITINANRY AT THE ACTUALL WEB SITE OF ROYAL CARRIBEAN. i dont think i like the location of our room. This event is for my boyfriend who is graduating law scholl and to find out that we have a obstructed view in the back of the shio is upsetting. Can you please see what can do to change our room location to a nicer view. his is a very special trip. My brother referred me to this web site -his actuall web site is where i booked the cruise. thank you for your time Arlene Solis


InquiryId :  11683  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-18 20:08:30  Status :  Replied and Resolved
Replied By Nick at 2007-07-19 08:48:16

Hi,
For the search results to display it will take some time because our search engine searches so many sites and give the results. What you can do is delete cookies from your browser, restart your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-18 20:08:30

I'm having trouble with the website speed and also need some assistance with the search. Can you map hotels?


InquiryId :  11687  InquiryType :  Flight  DateAndTime :  2007-07-18 20:21:22  Status :  Replied and Resolved
Customer submitted at 2007-07-18 20:21:22

I\'m trying to get fees for a flight to Buenos Aires departing 11/10/07 returning 11/24/07 for 2 adults and 2 children (1 & 6 yrs.old). The web site gives me prices per person ($643/aerolineas argentinas), but I know the price for the children is not the same. I called the airline and they told me kids pay just a percentage. How can I book the flight through my website if it doesn\'t give me the correct fee for the children? According to the website children pay the same amount as adults but that is not true. Could I get any help with this please? Thanks!!!


InquiryId :  11690  InquiryType :  Dreamtrips  DateAndTime :  2007-07-18 20:54:05  Status :  Replied and Resolved
Replied By Mike K at 2007-07-19 08:49:45

There is a waiting list for this trip, please let me have your name, email, member id, and I will put you on the list.
Customer submitted at 2007-07-18 20:54:05

I was hoping there might be a cancellation list (people who have change their minds, thus opening spots up) for the Dec 07 Carnival Cruise Dreamtrip. If so, how do i put my name on it?


InquiryId :  11699  InquiryType :  Existing Reservation  DateAndTime :  2007-07-18 23:24:41  Status :  Replied and Resolved
Customer submitted at 2007-07-18 23:24:41

Interesed in Diamond Princess sailing on 9/8 from Whittier to Vancouver on 9/15. Can we (a group) extend this trip from Vancouver to Los Angeles? What would be the price to extend this trip?


InquiryId :  11700  InquiryType :  General Questions  DateAndTime :  2007-07-18 23:51:56  Status :  Replied and Resolved
Replied By Nick at 2007-07-19 08:36:52

Hi,
I need the Tracking number of your booking to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-18 23:51:56

Hello, How would someone whom booked a flight and hotel package on my website, get a copy of their reservations for travel? They don't recall getting that information. Thanks, Tiffiane Ousley #877179


InquiryId :  11711  InquiryType :  Dreamtrips  DateAndTime :  2007-07-19 07:26:55  Status :  Replied and Resolved
Replied By Mike K at 2007-07-19 08:58:09

The airport code is MBJ and you can book air as soon as you want, the sooner the better for prices.
Customer submitted at 2007-07-19 07:26:55

I just booked the Dreamtrips trip to Jamaica for October. How soon should I book the flight and how do I find out the airport code to fly into Montego Bay, Jamaica? Thank you!


InquiryId :  11722  InquiryType :  Existing Reservation  DateAndTime :  2007-07-19 09:07:43  Status :  Replied and Resolved
Customer submitted at 2007-07-19 09:07:43

I made an error, i thought the \'discovery cruise\' was the mediterranean cruise. So 1) pls CANCEL FB904D2 2) can u call me or email me that this was in fact cancelled? & 3) what happened to the med. cruise ?


InquiryId :  11725  InquiryType :  New Reservation  DateAndTime :  2007-07-19 09:53:58  Status :  Replied and Resolved
Replied By Nick at 2007-07-19 10:13:13

Hi,
Please email your travel details to travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-19 09:53:58

WHY ARE PRICES UNAVAILABLE FOR ALL HOTELS IN DUBLIN IRELAND


InquiryId :  11727  InquiryType :  Hotel  DateAndTime :  2007-07-19 10:14:13  Status :  Replied and Resolved
Customer submitted at 2007-07-19 10:14:13

when doing a searck for hotels in dublin ireland- under column hotel cost it lists unavaible for all hotels listed- why?


InquiryId :  11732  InquiryType :  Existing Reservation  DateAndTime :  2007-07-19 11:00:28  Status :  Replied and Resolved
Customer submitted at 2007-07-19 11:00:28

I would like to know if there are 2 Queen beds in the room at the hotel I made my reservation?


InquiryId :  11733  InquiryType :  Existing Reservation  DateAndTime :  2007-07-19 11:20:40  Status :  Replied and Resolved
Customer submitted at 2007-07-19 11:20:40

I booked a flight yesterday and I have the WVID@766786888079----was I suppose to get an email confirming this????


InquiryId :  11734  InquiryType :  General Questions  DateAndTime :  2007-07-19 11:25:36  Status :  Replied and Resolved
Replied By Nick at 2007-07-19 11:05:43

Hi,
Please let me know about your queries and I will reply to that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-19 11:25:36

Question about how we set up the business. My son is 17 years old and I have a few questions.


InquiryId :  11741  InquiryType :  Existing Reservation  DateAndTime :  2007-07-19 12:47:05  Status :  Replied and Resolved
Customer submitted at 2007-07-19 12:47:05

i would like to rent a car only one way to


InquiryId :  11744  InquiryType :  Dreamtrips  DateAndTime :  2007-07-19 13:30:14  Status :  Replied and Resolved
Replied By Mike K at 2007-07-19 13:43:23

Yes we have some really great European river cruises, covering everything from France to China. Please keep your eyes peeled.
Customer submitted at 2007-07-19 13:30:14

I have a family who are looking to go an a cruise to the Scandinavian part of Europe for a graduation celebration next June-July 2008. Is there any chance we will be provding such a cruise as part of our DreamTrips for next year? They would be a party of 12 at least. Thanks for all your help with this! I would love to get them involved with World Ventures!


InquiryId :  11747  InquiryType :  Hotel  DateAndTime :  2007-07-19 13:53:21  Status :  Replied and Resolved
Customer submitted at 2007-07-19 13:53:21

i cant find a hotel on my web. Can you see if you can find it. Hotel: Mayfair Hotel Area: coconut Grove, Miami


InquiryId :  11757  InquiryType :  Dreamtrips  DateAndTime :  2007-07-19 14:54:48  Status :  Replied and Resolved
Replied By Mike K at 2007-07-19 15:40:59

This trip is full and I did put you on the list.
Customer submitted at 2007-07-19 14:54:48

I am trying to book for two for the Baja Mexico Cruise, Nov. 26th - 30th.. Please put me on back up list if it is full...I would really appreciate it.. Please respond a.s.a.p. We will take whatever is available!!


InquiryId :  11758  InquiryType :  General Questions  DateAndTime :  2007-07-19 15:53:49  Status :  Replied and Resolved
Replied By Nick at 2007-07-20 09:54:20

Hi,
Are you talking about your RTA Photo or your .Com site picture?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-20 09:54:12

Hi,
Are you talking about your RTA Photo or your .Com site picture?

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-19 15:53:49

How long does it take for your picture to get uploaded to your website and will it be on the website for all who logs in to view it on my personal page?


InquiryId :  11763  InquiryType :  Group Reservation  DateAndTime :  2007-07-19 16:54:40  Status :  Replied and Resolved
Replied By Mike K at 2007-07-20 08:51:55

Im sorry I would love to help but I am not able to give personal information out about anyone, this is a company policy. If there is anything else I can do please let me know.
Customer submitted at 2007-07-19 16:54:40

Hello - I am currently in the LA area, relocating there, and would like to touch base with Suzanne and Stew Ritchie .... who are associates, etc... I am replying to their outreach efforts. Please give me their contact information...phone and/or email address. This is about being an associate, not a reservation, at this time... Thank You, Glynda \"Glyn\" Mitte 646-290-8643 teamTACT@gmail.com


InquiryId :  11765  InquiryType :  Flight  DateAndTime :  2007-07-19 17:02:30  Status :  Replied and Resolved
Customer submitted at 2007-07-19 17:02:30

I rescently ordered a round trip ticket to california on august 3rd and i forgot to save my confirmation number and i was wondering how i would go about reattaining that number so i can print my ticket


InquiryId :  11766  InquiryType :  Dreamtrips  DateAndTime :  2007-07-19 17:28:21  Status :  Replied and Resolved
Replied By Mike K at 2007-07-31 08:08:43

You could probably get on with out a passport but I suggest getting one as fastas possible due to the backup of applications they are already having.
Customer submitted at 2007-07-30 21:09:19

I was looking at sept, 20-24 St. Lucia for 360 or Cabo San Lucas sept 20-23 299.
Replied By Mike K at 2007-07-20 08:53:25

As off last month, you will need a passport to travel anywhere outside the United States. Which two trips were you interested in.
Customer submitted at 2007-07-19 17:28:21

I was checking into 2 different trips that are available in Sept. 2007. Do I need passports, what are transfer fees, and how would I get a flight?


InquiryId :  11769  InquiryType :  New Reservation  DateAndTime :  2007-07-19 17:41:55  Status :  Replied and Resolved
Replied By Nick at 2007-07-20 09:49:56

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-20 09:49:49

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-19 17:41:55

I am in seasrch of a 7 day Mexican Cruise - the search does not bring up anything available. Yet - when I got to other Cruise sites - it is available. why?


InquiryId :  11770  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-19 17:47:26  Status :  Replied and Resolved
Replied By Nick at 2007-07-20 09:49:08

Hi,
The powersearch toolbar is only compatible Internet Explorer.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-20 09:49:01

Hi,
The powersearch toolbar is only compatible Internet Explorer.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-19 17:47:26

does it work on Apple, doesn\'t seem to.


InquiryId :  11773  InquiryType :  Events  DateAndTime :  2007-07-19 18:34:51  Status :  Replied and Resolved
Replied By Nick at 2007-07-20 09:38:11

Hi,
Can you be more clear on your Query.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-20 09:38:02

Hi,
Can you be more clear on your Query.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-19 18:34:51

meetings in fla. from july22-27


InquiryId :  11779  InquiryType :  Travel Commissions  DateAndTime :  2007-07-19 19:25:29  Status :  Replied and Resolved
Replied By Meredith S at 2007-07-23 08:28:47

Dear Vicky McNaughton, I checked your booking DRI11I480 and everything is in order. Please note WorldVentures receives the commission approximately 60-120 days from the date of travel from the vendor with which we pay out your due commissions. Feel free to check back on status. Have a wonderful week. Sincerely, Client Services
Customer submitted at 2007-07-19 19:25:29

Why I didn\'t earn commission for booking id DRI11I480 for hotel last weekend? Will I earn it or not? Vicky


InquiryId :  11790  InquiryType :  Existing Reservation  DateAndTime :  2007-07-19 20:42:36  Status :  Replied and Resolved
Customer submitted at 2007-07-19 20:42:36

GRP71Q20Y086 Please email reservation info. actual airline and hotel


InquiryId :  11792  InquiryType :  Travel Commissions  DateAndTime :  2007-07-19 21:00:31  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-23 09:30:50

Thank you and have a wonderful day!
Customer submitted at 2007-07-19 21:00:31

Someone is using my bankcard and charging it for your services. I have never used you...ever. Please contact me as soon as possible.There has been a total of $26.01 taken from my account. The most recent was for #138001. I live in Canada so I find this close to impossible for this to happen. Thank you, Danielle


InquiryId :  11796  InquiryType :  Billing  DateAndTime :  2007-07-19 21:24:49  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-23 09:30:25

Thank you and have a wonderful day!
Customer submitted at 2007-07-19 21:24:49

..I\'m an idiot. I totally apologize! I used my card for the similar name in Canada (although totally different services)...sorry! Ignore my initial email. Cheers, Danielle


InquiryId :  11808  InquiryType :  Dreamtrips  DateAndTime :  2007-07-20 02:21:07  Status :  Replied and Resolved
Replied By Mike K at 2007-07-20 08:59:55

What information are you looking for and are you having trouble viewing the dream trips page? please let me know. Thank you.
Replied By Mike K at 2007-07-20 08:59:53

What information are you looking for and are you having trouble viewing the dream trips page? please let me know. Thank you.
Customer submitted at 2007-07-20 02:21:07

I would like to find out more information on trip to Cabo for September 20th, but i find it impossible to obtain further info. Can you let me know how i go about obtaining information through the Dream Trips portion of my website.


InquiryId :  11809  InquiryType :  Flight  DateAndTime :  2007-07-20 04:05:22  Status :  Replied and Resolved
Customer submitted at 2007-07-20 04:05:22

Everytime I use this search site I can never book through World Ventures. the only option given is to \"Book Directly\". I copied and pasted a flight schedule to \"WORD\" & only then did I see the link to book via World Ventures. Please tell me if I am doing something wrong or if it\'s your website.


InquiryId :  11810  InquiryType :  Travel Commissions  DateAndTime :  2007-07-20 04:14:37  Status :  Replied and Resolved
Replied By Angela H at 2007-07-20 13:56:47

Dear Heidi, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. I do apologize for any misunderstandings; I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2007-07-20 04:14:37

My daughter booked a flight on my site, why is it not showing up in bookings? In my back office? Thanks, Heidi


InquiryId :  11814  InquiryType :  Dreamtrips  DateAndTime :  2007-07-20 07:35:27  Status :  Replied and Resolved
Replied By Mike K at 2007-07-20 11:08:18

I have sent your contact information to the agent working this trip and they will be in touch with your itinerary.
Customer submitted at 2007-07-20 07:35:27

I haen\'t received an itinerary yet.I would like to book flights soon.


InquiryId :  11815  InquiryType :  Billing  DateAndTime :  2007-07-20 07:44:37  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-23 13:54:35

I have deactivated your order for you so that you are no longer charged but, I am unable to cancel your account for you. You will need to login to your back office on the main page and select the forms link and find the cancellation and submit it online and we will take care of the rest. Your member ID number is 850384 and your password is password your URL is NicolMcGee.worldventures.biz Thank you, Client Services
Customer submitted at 2007-07-20 07:44:37

I want to cancel my membership as a representative. I don\'t have any of the contact information anymore. I have never used this and have been spending $40 a month for the last year. I want it canceled effective immediately. Can you please give me the appropriate number to make this happen.


InquiryId :  11822  InquiryType :  Magazines  DateAndTime :  2007-07-20 08:36:14  Status :  Replied and Resolved
Replied By Nick at 2007-07-20 08:40:58

Hi,
Login to the back office of your .Biz site and go to Main Menu>Purchase Magazines and you can place your order from there.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-20 08:40:51

Hi,
Login to the back office of your .Biz site and go to Main Menu>Purchase Magazines and you can place your order from there.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-20 08:36:14

I\'m having a problem order the magazines with the special of 10,000 where do I go thank you


InquiryId :  11829  InquiryType :  General Questions  DateAndTime :  2007-07-20 10:07:44  Status :  Replied and Resolved
Replied By Mike K at 2007-07-20 11:19:25

I am going to forward you concern the the Director of Travel,Grant merz, he puts all dream trips together. He will address your concers personally.
Customer submitted at 2007-07-20 12:00:32

That\'s not really an answer. Is their a formula in place based on membership numbers to how many Dream Trips must be in place to accomodate the demand? This is a great question that will definilty have to answered as the company grows.
Replied By Mike K at 2007-07-20 10:38:49

Do not worry about that, we are over achieving our goals by 300%. We have 28 dream trips on the books for this year alone and are still working on more.
Customer submitted at 2007-07-20 10:07:44

I took a prospect to a San Diego meeting who has had multiple experiences with Network companies- SkyBiz- who thinks the fatal flaw in the business model will be as the company grows dramatically will it be able to provide enough Dream Trips to keep up with demand. What is in place for this growth?? If Members can't access the trips he sees a lawsuit coming.


InquiryId :  11832  InquiryType :  All Other Commissions  DateAndTime :  2007-07-20 10:25:49  Status :  In Progress
Customer submitted at 2007-07-20 10:25:49

How do we explain the difference between binary & Pyramid which is illegal??? Also on cycle commissions it is explained that they go down as far as your downline goes. How can that generate enough money to pay everyone as your organization builds? Is their a limit cap on how far you pay down to prevent the income source from drying up thus not being able to pay Members who join 2 or 3 years from now?? Have not heard reasonable explanation yet???


InquiryId :  11836  InquiryType :  Flight  DateAndTime :  2007-07-20 10:49:22  Status :  Replied and Resolved
Customer submitted at 2007-07-20 10:49:22

Hi, I need to find a flight for two people to go to Cancun Mexico from BNA around Aug 10-14


InquiryId :  11838  InquiryType :  Group Reservation  DateAndTime :  2007-07-20 11:06:05  Status :  Replied and Resolved
Replied By Mike K at 2007-07-20 11:20:17

I have called directly and I am working on your reservation.
Customer submitted at 2007-07-20 11:06:05

I just sent a group request for check-in tomorrow. We already have reservation for Sat. thru Wed. night. They want to add two rooms and possibly cancel their prior non-WV reservations. Can\'t wait 72hours for group reply. Quick reply respectfully requested!!!


InquiryId :  11843  InquiryType :  Existing Reservation  DateAndTime :  2007-07-20 11:24:29  Status :  Replied and Resolved
Customer submitted at 2007-07-20 11:24:29

There seems to be a problem with my reservation. I went on live chat and I was on there for 35 min. That is too long and I still did not get this figured out. I received the following message: The vendor site is not acceapting your P.O. Box address please provide a credit card with physical address to porceed your booking further or come to live chat we are here 24/7 to assist you further. Please give my a phone number that I can talk to someone and get this fixed. I do not have hours to spend on this!!


InquiryId :  11850  InquiryType :  New Reservation  DateAndTime :  2007-07-20 12:09:15  Status :  Replied and Resolved
Customer submitted at 2007-07-20 12:09:15

please help - we are attempting to book a trip and it keep saying is unavailalbe - either for a cruise or for hotels


InquiryId :  11851  InquiryType :  Dreamtrips  DateAndTime :  2007-07-20 12:12:11  Status :  Replied and Resolved
Replied By Mike K at 2007-07-23 08:44:37

Children 3 to 17 are $159.00 at the hotel, $349.99 total for hotel and air.
Customer submitted at 2007-07-20 12:12:11

The Cozmel trip with flight--how much is the children 17 and under rate


InquiryId :  11852  InquiryType :  New Reservation  DateAndTime :  2007-07-20 12:17:35  Status :  Replied and Resolved
Customer submitted at 2007-07-20 12:17:35

I am wondering why the Cancun hotels come us as \"unavailable\" for just a normal booking when I do this: 1. Click on \"Book Travel\" from the top of the rep (a friend\'s) page 2. Click on \"Mexico--Cancun/Riviera/ Maya\" 3. Then click on the link for Sandos Caracol Beach Resorts & Spa--All Inclusive \"show details\" button 4. It then just shows the hotels again but show all of them \"unavailable\" when searching for the prices Please advise.


InquiryId :  11856  InquiryType :  General Questions  DateAndTime :  2007-07-20 13:05:27  Status :  Replied and Resolved
Replied By Karen Grant at 2007-07-23 08:39:18

Cycling is 3 people on your left leg and 3 on your right leg. If these 6 people remain active, you will (cycle)or receive a check for $100.00 every week+ 20 travel points. Thank You, Karen Grant Client Services.
Replied By Karen Grant at 2007-07-23 08:39:13

Cycling is 3 people on your left leg and 3 on your right leg. If these 6 people remain active, you will (cycle)or receive a check for $100.00 every week+ 20 travel points. Thank You, Karen Grant Client Services.
Customer submitted at 2007-07-20 13:05:27

What is cycling (in my downline)?


InquiryId :  11857  InquiryType :  Existing Reservation  DateAndTime :  2007-07-20 13:13:01  Status :  Replied and Resolved
Customer submitted at 2007-07-20 13:13:01

How do I search for flights when the trip involves multiple locations - for example: Las Vegas to Tampa, Louiville, Denver and return to Las Vegas?


InquiryId :  11859  InquiryType :  Dreamtrips  DateAndTime :  2007-07-20 13:29:38  Status :  Replied and Resolved
Replied By Mike K at 2007-07-23 08:45:58

I have forwarded this to the agent working this trip and they will contact you to confirm your reservation.
Customer submitted at 2007-07-20 13:29:38

I am a new member as of 7/17 and I registered for the Baja Cruise in Nov. I registered 2 adults and 2 children, but I was only charged $199.98. I just want to make sure that all 4 of my family members are registered and we have a cabin reserved. Please help!


InquiryId :  11869  InquiryType :  New Reservation  DateAndTime :  2007-07-20 15:03:49  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-20 14:36:28

What is the url you are using? Oue site is https://www.world-venture.com/
Replied By Ric Q at 2007-07-20 14:36:22

What is the url you are using? Oue site is https://www.world-venture.com/
Customer submitted at 2007-07-20 15:03:49

Is this a real site? The buttons do not work; either hotel, hotel + flight, or hotel + flight + car. OKC to Oahu, July 31st to Aug 10th, 2 adults, thee kids (16,14, and 11).


InquiryId :  11871  InquiryType :  New Reservation  DateAndTime :  2007-07-20 15:20:58  Status :  Pending
Customer submitted at 2007-07-20 15:20:58

Am trying to book for Cabo from Phx October 13-17 hotel only. Why are there no hotels coming up? Nothing happens. Then, when I click on \"flexible\", it says that all hotels are unavailable.


InquiryId :  11894  InquiryType :  New Reservation  DateAndTime :  2007-07-20 18:51:00  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 13:21:59

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 13:21:52

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-20 18:51:00

I am looking for an Alaskan Princess cruise on 5/17/2008 for 7-days on the Diamond Princess. The website isn\'t showing any Princess cruises to Alaska in 5/2008 for 7 days. Orbitz shows 20 different cruises with this criteria. How come nothing comes up on the WV website?


InquiryId :  11897  InquiryType :  Group Reservation  DateAndTime :  2007-07-20 19:29:41  Status :  Replied and Resolved
Replied By Mike K at 2007-07-23 07:11:41

I will have someone call him directly. Thank you.
Customer submitted at 2007-07-20 19:29:41

I WANT A CALL BACK ASAP POSSIBLE. I HAVE A NEW REP THAT JUST CAME ON BOARD BECAUSE HE HAS BIG CLIENTS THAT DO BIG BOOKING IN VOLUMN ON A DAILY BASIS. HE JOIN BECAUSE HE THOUSHT HE WOULD BE ABLE TO HANDLE BIG BOOKING. HE IS A BIG HUGE PERSON IN THE INTERTAINMENT INDUSTRY AND A REAL BIG REALISATE LAWYER. CAN SOMEONE CALL THIS MAN FOR HE GET DISCOURAGE AND QUIT OUT THE BUSINESS. HE WAS GOING TO BRING A LOT OF PEOPLE IN THE BUSINESS. CAN YOU AT LEAST GIVE HIME A CALL. PLEASE CALL MR. GENTRY @ 808-221-4695. HIS MEMBER NUMBER IS 889181. HIS WEBSITE IS MAVENDRUMTRAVEL.WORLDVENTURES.BIZ


InquiryId :  11900  InquiryType :  Flight  DateAndTime :  2007-07-20 20:07:46  Status :  Replied and Resolved
Customer submitted at 2007-07-20 20:07:46

I am looking for air only from sfo to ogg can you help me?


InquiryId :  11906  InquiryType :  Billing  DateAndTime :  2007-07-20 21:48:09  Status :  Replied and Resolved
Replied By Karen O at 2007-08-08 21:31:00

We have refunded your last payment. This is all you qualify to receive. You must cancel within 30 days of enrollment to qualify for a refund of your initial payment.
Replied By Karen O at 2007-08-08 21:30:56

We have refunded your last payment. This is all you qualify to receive. You must cancel within 30 days of enrollment to qualify for a refund of your initial payment.
Customer submitted at 2007-07-25 15:41:52

Is there any way that I can be refunded the $300.00 sign up... or at least get some of it back? I was trying to cancel it before but I couldn\'t figure out how
Replied By Lorie S at 2007-07-23 07:21:39

The charge was for your monthly membership fee for your RTA and DreamTrips product. I have deactivated your order so that you are no longer charged but, you will need to go to your back office and cancel your membership by filling out the cancellation form found under the main menu by selecting the suport request and then submit the online form to cancel and receive a refund for this month payment. Thank you, Client Services
Customer submitted at 2007-07-20 21:48:09

I would like to find out about canceling my membership, and seeing if it was possible to get a refund... I also wanted to know why I had a charge to my account today, I didn't place a order for anything and would like to refunded that as well.


InquiryId :  11907  InquiryType :  Billing  DateAndTime :  2007-07-20 21:48:55  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-23 07:21:11

The charge was for your monthly membership fee for your RTA and DreamTrips product. I have deactivated your order so that you are no longer charged but, you will need to go to your back office and cancel your membership by filling out the cancellation form found under the main menu by selecting the suport request and then submit the online form to cancel and receive a refund for this month payment. Thank you, Client Services
Customer submitted at 2007-07-20 21:48:55

I would like to find out about canceling my membership, and seeing if it was possible to get a refund... I also wanted to know why I had a charge to my account today, I didn\'t place a order for anything and would like to refunded that as well.


InquiryId :  11911  InquiryType :  Existing Reservation  DateAndTime :  2007-07-21 00:08:46  Status :  Replied and Resolved
Customer submitted at 2007-07-21 00:08:46

HI, I\'M TRYING TO FIND SOME SORE OF DIFFERENT VACATION PACKAGES, IN EUROPE, WOULD THERE BE SOMETHING YOU MIGHT BE ABLE TO SUGGEST. FLIGHT,HOTEL,FOOD AND A TOUR GUIDE.


InquiryId :  11920  InquiryType :  Dot Biz  DateAndTime :  2007-07-21 07:10:47  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 12:55:35

Hi,
Please go to Members Area Home and click on Support/Online Forms and click on the link on the RTA link on top. You can give the test from there and also you can upload your RTA Photo. After doing this you have to purchase a travel from your .Com site

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 12:55:23

Hi,
Please go to Members Area Home and click on Support/Online Forms and click on the link on the RTA link on top. You can give the test from there and also you can upload your RTA Photo. After doing this you have to purchase a travel from your .Com site

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-21 07:10:47

I don\'t recall what I need to do to get my RTA certification.


InquiryId :  11925  InquiryType :  Flight  DateAndTime :  2007-07-21 08:25:19  Status :  Replied and Resolved
Customer submitted at 2007-07-21 08:25:19

Need Price Round Trip Non Stop Philadelphia International to Nassau Aug 17-Aug 20 Us Air, Flight 1911 leaving 7:45am Return on Us Ais at 1:55pm, Flight 1487


InquiryId :  11944  InquiryType :  Flight  DateAndTime :  2007-07-21 13:02:52  Status :  Replied and Resolved
Customer submitted at 2007-07-21 13:02:52

I am trying to book an international flight through the International Flight consolidator. It keeps running--over 5-10 minutes long with no search data


InquiryId :  11948  InquiryType :  General Questions  DateAndTime :  2007-07-21 14:26:39  Status :  Replied and Resolved
Replied By Sunny at 2007-07-21 18:40:41

Hi
Please come to livechat of travel department and our agents will clarify your doubts.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-21 18:40:34

Hi
Please come to livechat of travel department and our agents will clarify your doubts.

Thank You
WorldVentures Team
Customer submitted at 2007-07-21 14:26:39

I am looking at renting a car in Phoenix, AZ, and was wondering if your quoted price includes all fees, taxes, etc. (I understand that insurance is optional and extra) If I book the car thru you will my extra rental insurance offered free thru a gold-card mastercard or american express still be valid?


InquiryId :  11952  InquiryType :  New Reservation  DateAndTime :  2007-07-21 14:55:09  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 12:07:21

Hi,
Can you please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 12:07:16

Hi,
Can you please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-21 14:55:09

Need help with booking Yellowstone vacation


InquiryId :  11953  InquiryType :  Dot Biz  DateAndTime :  2007-07-21 15:08:16  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 12:06:28

Hi,
I need your member ID number and what is the user name and password you are entering to login to your back office?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 12:06:20

Hi,
I need your member ID number and what is the user name and password you are entering to login to your back office?

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-21 15:08:16

I am unable to log into my backoffice for some reason. I have tried multiple different computers and am needing to change my profile as I just got married. Please let me know if you can help me with this


InquiryId :  11954  InquiryType :  New Reservation  DateAndTime :  2007-07-21 15:18:43  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 11:57:34

Hi,
You are having problem logging to your .Com or .Biz site and also what is the user name and password you are using to log in.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 11:57:27

Hi,
You are having problem logging to your .Com or .Biz site and also what is the user name and password you are using to log in.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-21 15:18:43

I am having trouble loging in my member number is 883631 Jose F Sanchez Cel 3058981442. I am reserving and paying for a vacation package now.


InquiryId :  11962  InquiryType :  Hotel  DateAndTime :  2007-07-21 17:05:30  Status :  Replied and Resolved
Customer submitted at 2007-07-21 17:05:30

None of the options above----want to possibly have a short 3 or 4 day 2 or 3 night get away-----single occupancy and air flight from OKC. Thanks!


InquiryId :  11963  InquiryType :  New Reservation  DateAndTime :  2007-07-21 17:30:22  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 11:38:55

Hi,
This is a secured site.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 11:38:49

Hi,
This is a secured site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-21 17:30:22

Iam a representative for world ventures and a customer asked me if this is a secured site. Can you tell me?


InquiryId :  11971  InquiryType :  Dreamtrips  DateAndTime :  2007-07-21 19:19:40  Status :  Replied and Resolved
Replied By Mike K at 2007-07-23 08:25:36

I\\\'m sorry that you feel this is misleading, This is standard through the industry. We give you the cruise price, taxes and fees are not charged by us and we cannot control them, taxes and fees will also vary from location to location.
Customer submitted at 2007-07-21 19:19:40

World Ventures needs to advertise the total price of their DreamTrips not the price without taxes and fees. This is really misleading especially when some trip prices include the taxes and others don\'t. For example, several of us were interested in going on the Mediter. cruise listed for $499 per person. But if you read the SMALL print its actually over $700 per person. To me that\'s false and misleading advertising.


InquiryId :  11976  InquiryType :  Existing Reservation  DateAndTime :  2007-07-21 21:48:08  Status :  Replied and Resolved
Customer submitted at 2007-07-21 21:48:08

Why can\'t I get any information on rental cars when I do a car search? It will not let me do a car search at all?


InquiryId :  11982  InquiryType :  New Reservation  DateAndTime :  2007-07-22 08:41:18  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 11:20:30

Hi,
I need your mamber ID number, your full name, billing address, E-mail address and tax ID number so that I can check and send you the correct info.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 11:20:23

Hi,
I need your mamber ID number, your full name, billing address, E-mail address and tax ID number so that I can check and send you the correct info.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-22 08:41:18

My user id and password are not working


InquiryId :  11993  InquiryType :  New Reservation  DateAndTime :  2007-07-22 12:29:55  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 11:12:34

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 11:12:29

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-22 12:29:55

I am trying to book a flight from London Heathrow to Nashville on July 27, returning August 4.


InquiryId :  11995  InquiryType :  Travel Commissions  DateAndTime :  2007-07-22 13:15:43  Status :  In Progress
Customer submitted at 2007-07-22 13:15:43

I have changed my internet provider and my email has changed also. Also I cant get into my back office. Can you please help me. My new email address is bobbymecke@embarqmail.com. thank you! Bobby Mecke


InquiryId :  11997  InquiryType :  Dot Biz  DateAndTime :  2007-07-22 13:29:47  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 11:11:15

Hi,
Please go to Travel Services>Villas$Castles and you will be able to go to the section.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 11:11:10

Hi,
Please go to Travel Services>Villas$Castles and you will be able to go to the section.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-22 13:29:47

how do i get to the castles and villa section in the back office ?


InquiryId :  12001  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-22 14:53:42  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 11:09:13

Hi,
DOWNLOADING TOOLBAR-
1)Login to your .COo site using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 11:09:07

Hi,
DOWNLOADING TOOLBAR-
1)Login to your .COo site using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-22 14:53:42

I can not seem to download Powersearch tool bar,


InquiryId :  12002  InquiryType :  Flight  DateAndTime :  2007-07-22 15:01:23  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 21:19:40

Hi
When a person logs into your website and books a travel package, all commissionable activity is automatically posted and tracked under your ID number through our computer record system. Upon the person\\\\\\\'s successful return from that booked trip, tracked by the return flight/cruise tickets, as well as hotel and rental car receipts received, you are then given credit for that trip. Normally, depending upon how quickly the receipts are returned from the hotel and car rental companies, within 15 to 30 days you will receive your commission. If you need any further information, please do not hesitate to contact us.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 21:19:32

Hi
When a person logs into your website and books a travel package, all commissionable activity is automatically posted and tracked under your ID number through our computer record system. Upon the person\\\'s successful return from that booked trip, tracked by the return flight/cruise tickets, as well as hotel and rental car receipts received, you are then given credit for that trip. Normally, depending upon how quickly the receipts are returned from the hotel and car rental companies, within 15 to 30 days you will receive your commission. If you need any further information, please do not hesitate to contact us.

Thank You
WorldVentures Team
Customer submitted at 2007-07-22 15:01:23

What exactly do you get credit and/or commission for when someone books on your website?


InquiryId :  12007  InquiryType :  Magazines  DateAndTime :  2007-07-22 19:00:20  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 10:57:34

Hi,
No, once the magazines are shipped there is no refund.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 10:57:28

Hi,
No, once the magazines are shipped there is no refund.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-22 19:00:20

I still have 2 unopened boxes of magazines, is there any way they can be returned for full or partial credit?


InquiryId :  12008  InquiryType :  Dreamtrips  DateAndTime :  2007-07-22 19:49:50  Status :  Replied and Resolved
Replied By Mike K at 2007-07-23 08:28:51

Yes all food and drink are included.
Customer submitted at 2007-07-22 19:49:50

does the st lucia all incl include alcoholic beverages


InquiryId :  12010  InquiryType :  Flight  DateAndTime :  2007-07-22 20:13:21  Status :  Replied and Resolved
Customer submitted at 2007-07-22 20:13:21

want round trip for 1 adult from Akron canton Ohio to Den intenation airport a ny flight from the 14 to 18 aug this is to be out on on mornningroundtrip back comming back with child on retun flight. this has to be same day flight Jannette blair 1 adult round trip from ohio to Denver colorado and 1 child ticket returning with adult can\'t find any reservations


InquiryId :  12016  InquiryType :  Hotel  DateAndTime :  2007-07-22 21:56:17  Status :  Replied and Resolved
Customer submitted at 2007-07-22 21:56:17

I need help to search hotel in Berkeley -Emeryville area


InquiryId :  12018  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-23 05:17:33  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-23 08:20:24

Your RTA ID card was mailed on 7/20/2007 please allow 7-10 days to receive it. Thank you, Client Services
Customer submitted at 2007-07-23 05:17:33

wE finally got our pictures up on the website and are still waiting for them in the mail. We are leaving this weekend for a vacation and would like to use them. Thank you, Laura Hoolihanand William Hoolihan


InquiryId :  12026  InquiryType :  New Reservation  DateAndTime :  2007-07-23 07:55:24  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 10:12:14

Hi,
Please give a search using the Power search toolbar and submit your reservation request and we will assist you from there on.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 10:12:08

Hi,
Please give a search using the Power search toolbar and submit your reservation request and we will assist you from there on.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-23 07:55:24

i am looking for a cruise to cozumel dec 20- dec 24 leaving from new orleans


InquiryId :  12028  InquiryType :  New Reservation  DateAndTime :  2007-07-23 08:06:22  Status :  Replied and Resolved
Replied By Nick at 2007-07-23 10:10:50

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-07-23 10:10:27

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-23 08:06:22

I am trying to book a cruise to Alaska In October and all I get is these cruises are no longer available. Help


InquiryId :  12030  InquiryType :  Hotel  DateAndTime :  2007-07-23 08:22:04  Status :  Replied and Resolved
Customer submitted at 2007-07-23 08:22:04

Tried to find a hotel in Garden City, Utah but nothing was returned. When I searched with Google, it brought up a few. Can World Ventures help?


InquiryId :  12031  InquiryType :  Existing Reservation  DateAndTime :  2007-07-23 08:43:48  Status :  Replied and Resolved
Customer submitted at 2007-07-23 08:43:48

GRP1H208H33L. I guess we were having a problem with the credit card last week so I wanted to try to confirm and get this trip booked.


InquiryId :  12039  InquiryType :  Travel Commissions  DateAndTime :  2007-07-23 10:31:45  Status :  In Progress
Customer submitted at 2007-07-23 10:31:45

I got an email that said to check my order #100052650. I have no idea what this is?? Can you let me know. Thanks, Debra


InquiryId :  12040  InquiryType :  Flight  DateAndTime :  2007-07-23 10:53:05  Status :  Replied and Resolved
Customer submitted at 2007-07-23 10:53:05

I am trying to book a trip for myself and 2 other adults to Santiago, Chile I am just currious how you search several flights because when I did the search only Land Peru airlines came up. The dates would be Dec 26 to Jan 7th


InquiryId :  12049  InquiryType :  Hotel  DateAndTime :  2007-07-23 13:30:42  Status :  Replied and Resolved
Customer submitted at 2007-07-23 13:30:42

When I put in Columbia South Carolina it brings up Columbia MD. And I want to use the Google mapping. What am I doing wrong? Thanks Lathe


InquiryId :  12062  InquiryType :  Flight  DateAndTime :  2007-07-23 15:41:44  Status :  Replied and Resolved
Customer submitted at 2007-07-23 15:41:44

What is the code for Stapleton Airport in Denver, CO


InquiryId :  12063  InquiryType :  Flight  DateAndTime :  2007-07-23 15:43:48  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 19:30:38

Hi
The airport code is DEN

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 19:30:34

Hi
The airport code is DEN

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 19:30:29

Hi
The airport code is DEN

Thank You
WorldVentures Team
Customer submitted at 2007-07-23 15:43:48

What is the code for Stapleton Airport in Denver CO


InquiryId :  12064  InquiryType :  Dot Com Site  DateAndTime :  2007-07-23 16:04:26  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-24 14:46:11

What trouble are you having? Make sure you are meeting the requirements for the photo.
Replied By Ric Q at 2007-07-24 14:46:05

What trouble are you having? Make sure you are meeting the requirements for the photo.
Customer submitted at 2007-07-23 16:04:26

I am having problem uploading my photo.


InquiryId :  12070  InquiryType :  Existing Reservation  DateAndTime :  2007-07-23 16:20:45  Status :  Replied and Resolved
Customer submitted at 2007-07-23 16:20:45

I have missplaced my Itinerary Number, can you please help me.


InquiryId :  12077  InquiryType :  New Reservation  DateAndTime :  2007-07-23 17:24:25  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-24 15:34:20

What are you trying to book for? It should state per person or per couple, all depending on your search.
Replied By Ric Q at 2007-07-24 15:34:15

What are you trying to book for? It should state per person or per couple, all depending on your search.
Customer submitted at 2007-07-23 17:24:25

I wanted to know if your prices are per person or if the price listed is for a couple


InquiryId :  12078  InquiryType :  Genealogy  DateAndTime :  2007-07-23 17:33:30  Status :  Replied and Resolved
Replied By Terri E at 2007-07-24 05:43:30

Chris, thanks for your Inquiry. You have to go to your backoffice on your Dot.Biz site. There is a Geneology area. If you have any other concerns please let us know. Thanks..
Replied By Terri E at 2007-07-24 05:43:26

Chris, thanks for your Inquiry. You have to go to your backoffice on your Dot.Biz site. There is a Geneology area. If you have any other concerns please let us know. Thanks..
Customer submitted at 2007-07-23 17:33:30

how do i get to my geneology page?


InquiryId :  12079  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-23 17:41:19  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-24 15:35:42

Go to your contol panel, click on add or remove programs, and uninstall powersearch toolbar.
Replied By Ric Q at 2007-07-24 15:35:30

Go to your contol panel, click on add or remove programs, and uninstall powersearch toolbar.
Customer submitted at 2007-07-23 17:41:19

how do I uninstall the powersearch toolbar. it is interfering with the computer


InquiryId :  12080  InquiryType :  Travel Commissions  DateAndTime :  2007-07-23 17:49:49  Status :  In Progress
Customer submitted at 2007-07-23 17:49:49

I AM RESPONDING TO EMAIL THAT YOU SENT ON NOT GETTING MY AUTO SHIP DONE MY CARD NUMBER HAS BEEN THE SAME EXP. DATE IS 06/09 SINCE YOU ARE INTERNET DRIVEN BUSINESS YOUR PEOPLE SHOULD GET THIS INFO PRYOR TO AVOID THIS MESS, THIS IS MY FIRST TIME WITH SUCH A CO. ALSO THIS WEEKEND THERE HAS BEEN FRAUD CHARGES MADE TO MY CHECKING ACCT. I HAVE REPORTED THIS AND THEY ARE GOING TO ISSUE ME A NEW CARD ALSO IT CAME FROM A TAVEL CO. HAS THIS BEEN REPORTED BY ANYONE ELSE, I HOPE TO HAVE THIS RESOLVED AND MY NEW CARD BY WED. PLEASE RESPOND


InquiryId :  12086  InquiryType :  New Reservation  DateAndTime :  2007-07-23 19:09:08  Status :  Replied and Resolved
Customer submitted at 2007-07-23 19:09:08

How come all of the hotels are not shown when I do a search? I live in the city of Chicago and I was doing a search for hotels in Chicago and all I am getting is hotels in the suburbs of Chicago. Why cant I search for a hotel in downtown Chicago?


InquiryId :  12089  InquiryType :  Travel Commissions  DateAndTime :  2007-07-23 19:39:07  Status :  Replied and Resolved
Replied By Angela H at 2007-07-26 08:57:20

Dear Dana, If you could please provide me with a booking ID, confirmation number or passenger names for this booking I\\\'d be happy to further look into this matter for you. Sincerely, Client Services
Customer submitted at 2007-07-23 19:39:07

What does the amount 3.57 mean under Commissions?


InquiryId :  12096  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-23 22:27:11  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-24 15:54:28

Your ID number is 865376
Replied By Ric Q at 2007-07-24 15:54:27

Your ID number is 865376
Replied By Ric Q at 2007-07-24 15:54:25

Your ID number is 865376
Customer submitted at 2007-07-23 22:27:11

I am unable to log in using my ID. Not sure if I forgot it. Thanks


InquiryId :  12106  InquiryType :  Existing Reservation  DateAndTime :  2007-07-24 08:11:08  Status :  Replied and Resolved
Customer submitted at 2007-07-24 08:11:08

I need to recieve some type of confirmation for my reservation for the Hilton in barcelona with itenary number grpu701x4102. Please call or email this information as soon as possible! cell: 608 231 304 (in Spain) email: lindsay_laws@hotmail.com


InquiryId :  12109  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-24 08:54:35  Status :  In Progress
Replied By Karen Grant at 2007-07-24 14:17:24

You will have to renew your RTA card every year before it expires. The renewal fee is $10.00. You can go into your backoffice under \\\"SUPPORT/ONLINE FORMS\\\" and click on the RTA RENEWAL and renew the card. After we receive the payment, it takes 7-10 days to receive your new card. Thank You, Karen Grant Client Services.
Customer submitted at 2007-07-24 08:54:35

when will i recieve a new id card? mine expired in May


InquiryId :  12110  InquiryType :  Dot Biz  DateAndTime :  2007-07-24 08:58:46  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-24 16:03:58

Login to your back office and in the main menu page click RTA up at the top.
Replied By Ric Q at 2007-07-24 16:03:53

Login to your back office and in the main menu page click RTA up at the top.
Customer submitted at 2007-07-24 08:58:46

The link for the RTA Orientation and exam are no longer on my menu. I tried to access it last night and was unsuccessful, now the links are gone.


InquiryId :  12114  InquiryType :  Group Reservation  DateAndTime :  2007-07-24 09:29:17  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-24 14:47:39

If you can get all of the dates and destination email them to mytravel@worldventures.com we can help him out. thanks,
Customer submitted at 2007-07-24 09:29:17

My new business partner has a friend who wants to book flights of about $80,000 to Japan. Should he book it on my new business partners web site and would he be able to get the support since it is a big order.


InquiryId :  12115  InquiryType :  Existing Reservation  DateAndTime :  2007-07-24 09:31:25  Status :  Replied and Resolved
Customer submitted at 2007-07-24 09:31:25

Looking for a Cheap room @ the Nautical Inn Resort Lake Havasu Az On Sept 14 15 16 2007????? Looks like a fun new Job.


InquiryId :  12116  InquiryType :  Existing Reservation  DateAndTime :  2007-07-24 09:39:49  Status :  Replied and Resolved
Customer submitted at 2007-07-24 09:39:49

i AM TRYING TO PULL-UP MY INTINERARY FOR : ROSARIOSANTIAGO/NORMA RECORD # KTGXLC RESERVATION DATE JUNE 13,2007 SPIRIT AIRLINES


InquiryId :  12119  InquiryType :  New Reservation  DateAndTime :  2007-07-24 09:57:19  Status :  Pending
Customer submitted at 2007-07-24 09:57:19

I would like to go to pigeon forge or the outer banks or even charleston for a week long vacation with two friends


InquiryId :  12124  InquiryType :  Flight  DateAndTime :  2007-07-24 10:48:28  Status :  Replied and Resolved
Customer submitted at 2007-07-24 10:48:28

I need to book a flight for 4 adults 4 children (Ages 5, 7, 8, 11) from LAX to CUN from 8/10-8/19


InquiryId :  12129  InquiryType :  Existing Reservation  DateAndTime :  2007-07-24 11:43:05  Status :  Replied and Resolved
Customer submitted at 2007-07-24 11:43:05

If the reservation is final?


InquiryId :  12131  InquiryType :  Hotel  DateAndTime :  2007-07-24 11:58:11  Status :  Replied and Resolved
Customer submitted at 2007-07-24 11:58:11

I am looking for the Bernardus Hotel in Carmel to look at rates for Nov 15, 2007 departing Nov 18, 2007 can you help, Mary


InquiryId :  12138  InquiryType :  New Reservation  DateAndTime :  2007-07-24 12:34:20  Status :  Pending
Customer submitted at 2007-07-24 12:34:20

This is part of a conversation with live chat: My customer is trying to book a cruise. In fact I\'ve had several customers look for cruises and can\'t get any information on available inventory. Robert: Expedia and every other site has inventory but our technology doesn\'t display any of what\'s available on others sites. KEVIN: Can you please email at travel@worldventures.com and the Cruise agent will get back to you Information on the a cruise my customer is wanting is the following: November 30th for 8 days Carnival Cruise Line out of San Diego 2 Adults 2 childres ages 2 and 4. Looking for a balcony price with the break out cost for each passenger and port fee\'s and taxes. Please get back to me ASAP. Our Search technology is very poor when it comes to cruises!


InquiryId :  12147  InquiryType :  Group Reservation  DateAndTime :  2007-07-24 13:27:23  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-24 15:21:51

Hello, Please go to your website and click on the GROUP booking form at the very top of your website. Once you fill out he booking form with the dates, ship, budget.....put TBA under names don\\\'t need names at this point. Fill out and submit and we will get back to you with prices thanks again,
Customer submitted at 2007-07-24 13:27:23

I am a part of world ventures. Yet I need help on group booking. Micah Theard told me that you could assist me with this. Reserving them, blocking rooms ect. I would need them from Oct. 18th - 21st. I should have about 100 people more or less. I should now the reults by Sept. 1st. Also I am in the process of moving therefore I am at the library and I have 7 more minutes of use. Could you possibly communicate with me through my phone. I can receive email there. it is kari_b@tmail.com


InquiryId :  12150  InquiryType :  Flight  DateAndTime :  2007-07-24 13:32:40  Status :  Replied and Resolved
Customer submitted at 2007-07-24 13:32:40

How do you change your flight on a vacation package (i.e. hotel + flight) if the chosen flight does not meet my needs?


InquiryId :  12152  InquiryType :  Hotel  DateAndTime :  2007-07-24 13:40:54  Status :  Replied and Resolved
Customer submitted at 2007-07-24 13:40:54

I\'m looking for a condo in maui on 03/13/08 to 03/20/08. i need air +condo+car, I need somthing that can hold 2adutls 3 kids and 1baby thanks michael


InquiryId :  12153  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-24 13:41:07  Status :  Replied and Resolved
Replied By Lorie S at 2007-07-25 06:48:53

You need to upload your photo so that we can send you your RTA ID card. Your business card you have to order online through your back office under support tools tab and select marketing materials. If there is anything else we can assist you with please contact us through live chat or another inquiry. Thank you, Client Services
Customer submitted at 2007-07-24 13:41:07

How do I get My ID card and business cards?


InquiryId :  12158  InquiryType :  Dreamtrips  DateAndTime :  2007-07-24 14:18:35  Status :  Replied and Resolved
Replied By Grant Merz at 2007-07-24 15:23:43

Of course this is a mega ship one of the nicest in the Caribbean! Price that cruise for the same dates and you will find out why this is such a great fantastic wonderful deal! If you are serious about this cruise you should book soon space is going very fast. thanks
Customer submitted at 2007-07-24 14:18:35

Why is the price coming up as $519 instead of $319 on the Feb carribean cruise? Are the additional fees that much?


InquiryId :  12168  InquiryType :  Existing Reservation  DateAndTime :  2007-07-24 15:40:45  Status :  Replied and Resolved
Customer submitted at 2007-07-24 15:40:45

Need to change card number on my account


InquiryId :  12178  InquiryType :  Existing Reservation  DateAndTime :  2007-07-24 17:18:10  Status :  Replied and Resolved
Customer submitted at 2007-07-24 17:18:10

Regarding reservation # GRP3959KUYB5 I am trying to find out why a reservation that was booked through my webstite is not showing up on my bookings page. It shows up when I enter the Tracking ID into \"My Itinerary\" but not on my bookings page. I have taken all steps to ensure it is not a glich on my end; cleared cache, uninstalled PowerSearch Toolbar, etc. I have even tried loggin in on another computer. The reservation is not there. Now I am bringing it to your attention. Please look into this. I appreciate your time. Thank you, Carrie Sears


InquiryId :  12185  InquiryType :  Travel Commissions  DateAndTime :  2007-07-24 19:48:49  Status :  Replied and Resolved
Replied By Angela H at 2007-07-26 09:11:42

Dear Rob, First, welcome to the WorldVentures team. This is an exciting time to join due to our growing success! WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. This commission is only paid on the base amount and varies from 5%-10%. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commission we receive we split evenly with you the rep, you receive 50%. This includes anything booked personally by you. This is by far the most competitive compensation plan any company has ever dreamt of offering. I hope this has been helpful to you and feel free to write back with any further questions.
Customer submitted at 2007-07-24 19:48:49

At what point will I start receiving travel commissions? I was informed that I would receive commissions even when I booked my own personal and business travel.


InquiryId :  12188  InquiryType :  Existing Reservation  DateAndTime :  2007-07-24 20:31:43  Status :  Replied and Resolved
Customer submitted at 2007-07-24 20:31:43

I am unable to access my web site. It is travelfocus.worldventures.com and it rarely works if ever.


InquiryId :  12192  InquiryType :  New Reservation  DateAndTime :  2007-07-24 21:22:59  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-25 10:47:03

Visit our site, https://www.world-venture.com/
Replied By Ric Q at 2007-07-25 10:47:00

Visit our site, https://www.world-venture.com/
Customer submitted at 2007-07-24 21:22:59

Trying to plan a trip to napa valley and don\'t know how to get past getting to San Francisco


InquiryId :  12193  InquiryType :  Video Training  DateAndTime :  2007-07-24 21:23:45  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-25 10:52:16

I recomend another pc, it may be your video/audio card. If you are still having problems, take note which training you are referring to and how far into the presentation it occurs, so we can review it.
Replied By Ric Q at 2007-07-25 10:52:13

I recomend another pc, it may be your video/audio card. If you are still having problems, take note which training you are referring to and how far into the presentation it occurs, so we can review it.
Customer submitted at 2007-07-24 21:23:45

I am having audio problems when listening to the training in my back office. It stops and starts very frequently and sounds like there is a stutter in the voice of the presenter. Please let me know what to do to fix this problem. I am anxious to listen to these presentations and be able to understand what is being said.


InquiryId :  12198  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-24 22:24:55  Status :  Replied and Resolved
Replied By Sunny at 2007-07-26 22:30:51

Hi
You may please uninstall the powersearch tool bar. Delete all the cookies, enable javascript. Install powersearch tool bar again and try.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-26 22:30:44

Hi
You may please uninstall the powersearch tool bar. Delete all the cookies, enable javascript. Install powersearch tool bar again and try.

Thank You
WorldVentures Team
Customer submitted at 2007-07-24 22:24:55

I have been having trouble with the search tool not finding the inputed information on all search engines. Can you tell me what to do to fix this problem, dont know if its just my computer or is it everyone having this problem


InquiryId :  12206  InquiryType :  Billing  DateAndTime :  2007-07-25 00:35:20  Status :  In Progress
Replied By Terri E at 2007-07-25 06:25:47

Ron, Thanks for your Inquiry, however you have to cancel your membership in your backoffice under Main Menu..click on Home..go to Support/On-line forms and fill out a cancellation form and submit it. this is how we track cancellations, and its the only way to cancel. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-25 00:35:20

I want to close out my memebership. No more monthly charges. Please close all accounts. Thanks You


InquiryId :  12208  InquiryType :  Existing Reservation  DateAndTime :  2007-07-25 02:57:45  Status :  Replied and Resolved
Customer submitted at 2007-07-25 02:57:45

I need hotels by the marine boot camp, can you help?


InquiryId :  12211  InquiryType :  Existing Reservation  DateAndTime :  2007-07-25 05:18:31  Status :  Replied and Resolved
Customer submitted at 2007-07-25 05:18:31

Under Itinerary #GRP2549l51UW I mistakenly put down an incorrect e-mail address. Could you please e-mail it to jvhitch@alliancecom.net Thanks, Jim Hitchcock


InquiryId :  12213  InquiryType :  Hotel  DateAndTime :  2007-07-25 06:47:06  Status :  Replied and Resolved
Customer submitted at 2007-07-25 06:47:06

This site is not user friendly. I always encounter a problem with my searches and often get useless information (not related to my search). HELP


InquiryId :  12215  InquiryType :  New Reservation  DateAndTime :  2007-07-25 07:44:02  Status :  Replied and Resolved
Replied By Sunny at 2007-07-25 23:25:58

Hi
May I know what is it regarding?

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-25 23:25:36

Hi
May I know what is it regarding?

Thank You
WorldVentures Team
Customer submitted at 2007-07-25 07:44:02

Please have someone call me ASAP! Tim KLatt 507-319-9955


InquiryId :  12216  InquiryType :  Existing Reservation  DateAndTime :  2007-07-25 08:25:21  Status :  Replied and Resolved
Customer submitted at 2007-07-25 08:25:21

I am a friend of Mark Passi. He said Blake Ross could help me get a good deal on a flight between Palm Springs or Ontario to Kalispell, Mt.


InquiryId :  12218  InquiryType :  Dreamtrips  DateAndTime :  2007-07-25 08:53:19  Status :  Replied and Resolved
Replied By Mike K at 2007-07-25 13:19:42

Sorry this trip is hotel only.
Customer submitted at 2007-07-25 08:53:19

Wondering if the Aruba trip May 14th to 18th includes airfare?


InquiryId :  12220  InquiryType :  Hotel  DateAndTime :  2007-07-25 09:08:23  Status :  Replied and Resolved
Customer submitted at 2007-07-25 09:08:23

how do you make it just a one night stay at a hotel with round trip tickets that have a ten day seperation of arrival and departure dates?


InquiryId :  12222  InquiryType :  Existing Reservation  DateAndTime :  2007-07-25 09:44:19  Status :  Replied and Resolved
Customer submitted at 2007-07-25 09:44:19

is that 100 and something for the whole trip


InquiryId :  12230  InquiryType :  General Questions  DateAndTime :  2007-07-25 11:25:53  Status :  Replied and Resolved
Replied By Jay at 2007-07-25 12:23:02

Hi,
Please go to Members Area Home and click on Support/Online Forms and submit the \\\\\\\"MEMBERSHIP CANCELLATION\\\\\\\" form.

Thanking you.
WorldVentures Team

Replied By Jay at 2007-07-25 12:22:35

Hi,
Please go to Members Area Home and click on Support/Online Forms and submit the \\\"MEMBERSHIP CANCELLATION\\\" form.

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-25 11:25:53

how do i go about closing my account, I signed up for the business and for sometime have been inactive so i would like to stop payments please...i cannot remember my customer name or password


InquiryId :  12231  InquiryType :  Hotel  DateAndTime :  2007-07-25 11:43:38  Status :  Replied and Resolved
Customer submitted at 2007-07-25 11:43:38

I need joining rooms


InquiryId :  12233  InquiryType :  Dreamtrips  DateAndTime :  2007-07-25 11:46:33  Status :  Replied and Resolved
Replied By Mike K at 2007-07-25 13:20:56

Your information has been recieved and placed on the list.
Customer submitted at 2007-07-25 11:46:33

I would like to get on the waitlist for the mediterranean cruise from feb 21 to march 3rd. Let me now>


InquiryId :  12234  InquiryType :  General Questions  DateAndTime :  2007-07-25 12:00:04  Status :  Replied and Resolved
Replied By Terri E at 2007-07-26 11:34:50

Barry, thanks for your Inquiry. go to www.impaxu.com
Replied By Terri E at 2007-07-26 11:34:43

Barry, thanks for your Inquiry. go to www.impaxu.com
Customer submitted at 2007-07-25 12:00:04

I was listening to an audio training presented by Wes Melcher and he mentioned a promotional tool that has been used at presentation. The tool was Giveaway Coupons that the a WV Travel Rep can purchase to use at presentations. The coupons cost the agent $10 - $20 and they were good for Cruise trips or 4-5 night stays at condos. I haven\'t see these mentioned on the biz website anywhere and I was wondering if they are still available. Would you let us know? I think they would be a GREAT sales tool!


InquiryId :  12238  InquiryType :  Hotel  DateAndTime :  2007-07-25 12:24:20  Status :  Replied and Resolved
Customer submitted at 2007-07-25 12:24:20

Please call me regarding pricing for the JW Marriott and Turtle Bay


InquiryId :  12239  InquiryType :  Hotel  DateAndTime :  2007-07-25 12:25:08  Status :  Replied and Resolved
Customer submitted at 2007-07-25 12:25:08

Please call me regarding pricing for the JW Marriott and Turtle Bay


InquiryId :  12240  InquiryType :  New Reservation  DateAndTime :  2007-07-25 12:36:15  Status :  Replied and Resolved
Replied By Jay at 2007-07-25 11:48:56

Hi,
Can you be more clear on this?

Thanking you.
WorldVentures Team

Replied By Jay at 2007-07-25 11:48:34

Hi,
Can you be more clear on this?

Thanking you.
WorldVentures Team

Customer submitted at 2007-07-25 12:36:15

I check the agreement checkbox then press continue, then a \"please check an agreement box\" comes up.


InquiryId :  12249  InquiryType :  Billing  DateAndTime :  2007-07-25 14:06:03  Status :  Replied and Resolved
Replied By Terri E at 2007-07-25 13:41:20

Ron, thanks for your Inquiry. Your Url is bigmac.worldventures.biz and your password is: 1944. you must go into your backoffice, click on Main Menu, click on home...then to Support/On-line fill out the membership cancellation form. If you have any other concerns please let us know. Thanks
Replied By Terri E at 2007-07-25 13:41:16

Ron, thanks for your Inquiry. Your Url is bigmac.worldventures.biz and your password is: 1944. you must go into your backoffice, click on Main Menu, click on home...then to Support/On-line fill out the membership cancellation form. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-25 14:06:03

CANCEL MY MEMBERSHIP NOW I DONT HAVE MY LOGIN INFORMATION Ron MacDonald 10080 E. mountainview Lake Dr. #158 Scottsdale,AZ 85258


InquiryId :  12253  InquiryType :  General Questions  DateAndTime :  2007-07-25 14:36:20  Status :  Replied and Resolved
Replied By Sunny at 2007-07-25 20:36:17

hi
Please come to livechat selecting Travel Department and our booking agents will assist you

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-25 20:36:06

hi
Please come to livechat selecting Travel Department and our booking agents will assist you

Thank You
WorldVentures Team
Customer submitted at 2007-07-25 14:36:20

I need to speak with a travel agent about booking hotels and air/trains in europe aug.16th-28th. Please have someone contact me 310-998-7980 thanks! Lauren elliott


InquiryId :  12257  InquiryType :  General Questions  DateAndTime :  2007-07-25 15:50:34  Status :  Replied and Resolved
Replied By Sunny at 2007-07-25 20:22:56

hi
Lauren Elliott\\\\\\\'s emailid : lalatrips@gmail.com

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-25 20:22:19

hi
Lauren Elliott\\\'s emailid : lalatrips@gmail.com

Thank You
WorldVentures Team
Customer submitted at 2007-07-25 15:50:34

Wanted to send Lauren Elliott my email. Please confirm.


InquiryId :  12258  InquiryType :  Existing Reservation  DateAndTime :  2007-07-25 15:51:59  Status :  Replied and Resolved
Customer submitted at 2007-07-25 15:51:59

Can you please confirm via email that my reservation to Antigua was canceled? The reservation number was: GRP424T4T7JW


InquiryId :  12261  InquiryType :  Events  DateAndTime :  2007-07-25 16:38:53  Status :  Replied and Resolved
Replied By Sunny at 2007-07-25 19:03:24

Hi
Login to your back office and check under the \\\\\\\'Events\\\\\\\' in home page.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-25 19:03:11

Hi
Login to your back office and check under the \\\'Events\\\' in home page.

Thank You
WorldVentures Team
Customer submitted at 2007-07-25 16:38:53

I would like to attend cruise and or accelerated training in August. Where do I find this info


InquiryId :  12262  InquiryType :  Events  DateAndTime :  2007-07-25 16:38:56  Status :  Replied and Resolved
Customer submitted at 2007-07-25 16:38:56

I would like to attend cruise and or accelerated training in August. Where do I find this info


InquiryId :  12272  InquiryType :  Hotel  DateAndTime :  2007-07-25 18:49:16  Status :  Replied and Resolved
Customer submitted at 2007-07-25 18:49:16

Hi, Searching for the Crowne PLaza Hotels in Phoenix AZ. There are THREE locations in Phoenix.. only ONE of them comes up on the website. Where are the other two? All three came up just fine on Travelocity. Don;t we search Travelocity? If it can;t be found on the WV site, can I take the info from another site and book manually or directly with WV agents?


InquiryId :  12273  InquiryType :  Dreamtrips  DateAndTime :  2007-07-25 18:57:27  Status :  Replied and Resolved
Replied By Mike K at 2007-07-26 07:41:06

Transfers refers to transportation to and from the airport to the hotel, or to the ship whichever is the case.
Customer submitted at 2007-07-25 18:57:27

What does \"Airport Transfers\" included mean. I\'m new and I\'m not sure what an airport transfer is. Thanks


InquiryId :  12274  InquiryType :  New Reservation  DateAndTime :  2007-07-25 19:04:38  Status :  Replied and Resolved
Customer submitted at 2007-07-25 19:04:38

I want to confirm the prices are for 2 adults to the all inclusive Hoya de Mismaloya and airfare from DFW for $768. Our target reservation dates are Oct 25-30.


InquiryId :  12275  InquiryType :  New Reservation  DateAndTime :  2007-07-25 19:05:01  Status :  Replied and Resolved
Customer submitted at 2007-07-25 19:05:01

I want to confirm the prices are for 2 adults to the all inclusive Hoya de Mismaloya and airfare from DFW for $768. Our target reservation dates are Oct 25-30.


InquiryId :  12276  InquiryType :  New Reservation  DateAndTime :  2007-07-25 19:05:12  Status :  Replied and Resolved
Replied By Ric Q at 2007-07-27 11:01:16

That is a setting within your Internet Options menu. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Replied By Ric Q at 2007-07-27 11:01:12

That is a setting within your Internet Options menu. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-07-25 19:05:12

I put in the info I want to fly from PSP to DFW on Nov. 9 return Nov. 11 with hotel. It shows me the hotel but when I click on more info nothing happens and then if I click book nothing happens this has been and ongoing problem not just for me but for my customers. This needs to be addressed and FIXED. We are selling a product and when people go to my web site and get as frustrated as I am now they are going to have a lot of negative things to say about my business.


InquiryId :  12277  InquiryType :  Flight  DateAndTime :  2007-07-25 19:05:24  Status :  Replied and Resolved
Customer submitted at 2007-07-25 19:05:24

I want to confirm the prices are for 2 adults to the all inclusive Hoya de Mismaloya and airfare from DFW for $768. Our target reservation dates are Oct 25-30.


InquiryId :  12278  InquiryType :  New Reservation  DateAndTime :  2007-07-25 19:05:39  Status :  Replied and Resolved
Customer submitted at 2007-07-25 19:05:39

I want to confirm the prices are for 2 adults to the all inclusive Hoya de Mismaloya and airfare from DFW for $768. Our target reservation dates are Oct 25-30.


InquiryId :  12285  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-25 20:13:52  Status :  Replied and Resolved
Replied By Sunny at 2007-07-26 22:23:20

Hi
Once you download the powersearch toolbar and give a search it search3es almost all the merchant and airline websites and give you the search result. You can check and compare them and whichever you feel suitable can be submitted for booking.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-26 22:23:12

Hi
Once you download the powersearch toolbar and give a search it search3es almost all the merchant and airline websites and give you the search result. You can check and compare them and whichever you feel suitable can be submitted for booking.

Thank You
WorldVentures Team
Customer submitted at 2007-07-25 20:13:52

how do i compare your prices to the others? How does the search engine work?


InquiryId :  12286  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-25 20:18:05  Status :  Replied and Resolved
Replied By Sunny at 2007-07-25 20:49:21

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-25 20:49:14

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-25 20:18:05

No cruise information is available on this date This is the message I get when I go book any cruise


InquiryId :  12287  InquiryType :  Dreamtrips  DateAndTime :  2007-07-25 20:30:51  Status :  Replied and Resolved
Replied By Mike K at 2007-07-26 07:44:00

I have sent your information to the agent working this trip and you will be added to the list.
Customer submitted at 2007-07-25 20:30:51

Dear Customer Support, My husband Steve and I wanted to sign up to the Mediterranean Cruise Feb. 28th, and are so disappointed! it\'s already booked! can you put us on a waiting list?? please?? I\'m Julie Parker, 14 Sandra Road, Ringoes, NJ and my husband Stephen Parker (he\'s also a WV member!). Bob Mickel and Tammy King are my upline and they suggested I get on a wait list that sometimes there are cancellations... my cell phone # is 908-310-8098. Please Please help us ! we really want to go to the Mediterranean next year! I want the $599 per person room, state room with ocean view.


InquiryId :  12290  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-25 21:47:31  Status :  Replied and Resolved
Replied By Sunny at 2007-07-25 21:44:03

hi
Please come to livechat selecting travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-25 21:43:53

hi
Please come to livechat selecting travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-25 21:47:31

Can I search for cars ONLY IN PUERTO VALLARTA, MEXICO?


InquiryId :  12293  InquiryType :  General Questions  DateAndTime :  2007-07-25 22:13:01  Status :  Replied and Resolved
Replied By Mike K at 2007-07-26 07:45:36

Not any from our end, but you might use power search to locate a specific cruise destination.
Customer submitted at 2007-07-25 22:13:01

Any specials on cruises to China in January?


InquiryId :  12294  InquiryType :  Existing Reservation  DateAndTime :  2007-07-25 22:31:43  Status :  Replied and Resolved
Customer submitted at 2007-07-25 22:31:43

Hi i charles fischer am reguesting to speak to dan de leon. This gentleman is the one who introduced me to the program. And who wants to sign me up as a refering travel agent. I am already enrolled as a student at Professional Career Development Institute. I am currently am Majoring in the Professional Travel Program. Please have him email me at the email address below. Sincerely Yours, Charles John Fischer


InquiryId :  12297  InquiryType :  Flight  DateAndTime :  2007-07-26 00:36:10  Status :  Replied and Resolved
Customer submitted at 2007-07-26 00:36:10

How to buy flights from Kinshasa Congo to New York and N.Y. to Kinshasa Congo?


InquiryId :  12298  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 01:57:37  Status :  Replied and Resolved
Customer submitted at 2007-07-26 01:57:37

Nothing is working on the website. I try to click on the click on buttons and they do not work. Just wondering why they are not working?


InquiryId :  12300  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-26 03:21:28  Status :  Replied and Resolved
Replied By Sunny at 2007-07-26 20:02:30

Hi
It is not possible to download powersearch toolbar using netscape, you need to have IE5.0 and above .

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-26 20:02:22

Hi
It is not possible to download powersearch toolbar using netscape, you need to have IE5.0 and above .

Thank You
WorldVentures Team
Customer submitted at 2007-07-26 03:21:28

i cant download powersearch it says you need internet explore 5.0 or above ,i have netscape 8.0


InquiryId :  12306  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 09:04:59  Status :  Replied and Resolved
Customer submitted at 2007-07-26 09:04:59

I referred my sister in law to my website but she kept getting an error. How can I fix that and how can I customize my site to make sure my names comes up when others view the site


InquiryId :  12308  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 09:50:49  Status :  Replied and Resolved
Customer submitted at 2007-07-26 09:50:49

I booked a criuse out of Seattle. I am flying in and would like to arrange transportation from the airport to the dock. I called Princess and they told me I have to do this through you.


InquiryId :  12311  InquiryType :  Events  DateAndTime :  2007-07-26 09:59:35  Status :  Replied and Resolved
Customer submitted at 2007-07-26 09:59:35

Hello from Milan, Italy we are a Iata travel agency able to find all ticket events in Italy: all sports, Opera & ballet, Concerts, Palio di Siena etc. We work with all major ticket brokers, Tour Operators, Travel agencies around the world. We sell tickets and packages for Opera and ballet (Teatro alla Scala Milan, Teatro la Fenice Venice, Arena di Verona etc) We may help you for Tours, Incentive Travels, Groups, train tickets. I\'ve send you also the 4 packages we have for Gran Premio di Formula1, Italy (7-9 september 2007), for each of this there are the prices also: http://www.bvevents.com/pdf/Hospitality%20Parabolica%20groups.pdf http://www.bvevents.com/pdf/Hotel%20accommodation%20&%20Tickets.pdf http://www.bvevents.com/pdf/Restaurant%20Hospitality%20Building%201.pdf http://www.bvevents.com/pdf/Tribuna%20centrale%20Hospitality.pdf If you are interested or if you have any questions please contact us. Best regards Oana Nohai


InquiryId :  12312  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 10:05:45  Status :  Replied and Resolved
Customer submitted at 2007-07-26 10:05:45

Sorry, This is my second contact becuase I put in the wrong info before. I booked a cruise out of Seattle and would like to make suttle arrangments from the airport to the dock. I contacted Princess cruise lines and they told me to contact you.


InquiryId :  12325  InquiryType :  Video Training  DateAndTime :  2007-07-26 11:41:54  Status :  Replied and Resolved
Replied By Sunny at 2007-07-26 19:59:49

Hi
Login to your .biz site and click on RTA at the top of homepage. The page has the link for RTA training and Exam.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-26 19:59:42

Hi
Login to your .biz site and click on RTA at the top of homepage. The page has the link for RTA training and Exam.

Thank You
WorldVentures Team
Customer submitted at 2007-07-26 11:41:54

How do I find the tutorial and travel agent test pages???


InquiryId :  12328  InquiryType :  Travel Commissions  DateAndTime :  2007-07-26 11:46:39  Status :  Replied and Resolved
Replied By Angela H at 2007-07-27 12:31:05

Dear Barbara, First, welcome to the WorldVentures team. This is an exciting time to join due to our growing success! To receive travel commissions for travel booked off your site all we require is that you maintain an active status. Once you\\\'ve been set up with your .com site travel can be booked and will appear in your backoffice. Travel commissions work as follows: When one of your customers books travel through your .com site they will receive a WorldVentures booking id-from this you can track your business. To view your bookings login to your .com site and click the link on the left \\\"See bookings from your site\\\" all bookings made on your site will then appear. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. This is commission is only paid on the base amount. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commission we receive we split evenly with you the rep, you receive 50%. This is by far the most competitive compensation plan any company has ever dreamt of offering. I hope this has been helpful to you and feel free to write back with any further questions. Have a great weekend. Sincerely, Client Services
Customer submitted at 2007-07-26 11:46:39

What do I have to do to become qualified for commissions on people booking travel on my website?


InquiryId :  12329  InquiryType :  General Questions  DateAndTime :  2007-07-26 11:48:34  Status :  Replied and Resolved
Replied By Sunny at 2007-07-26 20:03:59

Hi
Login to your back office, go to \\\\\\\'myprofile\\\\\\\' under main menu and you can change the emailid.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-26 20:03:53

Hi
Login to your back office, go to \\\'myprofile\\\' under main menu and you can change the emailid.

Thank You
WorldVentures Team
Customer submitted at 2007-07-26 11:48:34

I am needing to change my e-mail address. It is currently flacker@suddenlink.net. It needs to be changed to hltaylor69@aim.com. I do not know how to do this so that I can manage my account.


InquiryId :  12338  InquiryType :  Travel Commissions  DateAndTime :  2007-07-26 13:37:14  Status :  In Progress
Customer submitted at 2007-07-26 13:37:14

what is my user ID?


InquiryId :  12342  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 14:13:54  Status :  Replied and Resolved
Customer submitted at 2007-07-26 14:13:54

How do I pull up the FAM trips?


InquiryId :  12343  InquiryType :  Travel Commissions  DateAndTime :  2007-07-26 14:16:56  Status :  In Progress
Customer submitted at 2007-07-26 14:16:56

What are the payment terms if I would like to purchase our trip in advance. For instance, we are going to take vacation in December, so when I will need to Pay for real? Please, advise.


InquiryId :  12344  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-26 14:30:46  Status :  Replied and Resolved
Replied By Sunny at 2007-07-26 19:53:10

Hi
Login to your back office, go to RTA on the top of backoffice homepage, scroll down the page and at the bottom you can see the link for RTA card renewal/reissue. please submit the form for reissue.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-26 19:53:02

Hi
Login to your back office, go to RTA on the top of backoffice homepage, scroll down the page and at the bottom you can see the link for RTA card renewal/reissue. please submit the form for reissue.

Thank You
WorldVentures Team
Customer submitted at 2007-07-26 14:30:46

Hello my name is Vicki Molloy, but I go by Jody. I put Jody Molloy on my RTA card not thinking that thaey would be looking at my ID and credit card that has Vicki on it. I would like to get a new card with Vicki on it so that there is no confusion. How do I go about this?


InquiryId :  12346  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 14:36:50  Status :  Replied and Resolved
Customer submitted at 2007-07-26 14:36:50

I have a customer that had an issue with her car rental and wanted to talk with a live person. Her name is Kim Bailey and she can be reached: (310) 739-7780 - cell (951) 343-4535 - work


InquiryId :  12347  InquiryType :  Hotel  DateAndTime :  2007-07-26 14:50:45  Status :  Replied and Resolved
Customer submitted at 2007-07-26 14:50:45

trying to search for this and coming up blank: Sunterra Greensprings aug 2-5 4adults 1child 13yrs old 2 bedroom suite w full kitchen 2 baths in williamsburg virgina


InquiryId :  12348  InquiryType :  Travel Commissions  DateAndTime :  2007-07-26 14:56:27  Status :  Replied and Resolved
Replied By Angela H at 2007-07-27 12:35:07

Dear Yancey, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. I do apologize for any misunderstandings; I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2007-07-26 14:56:27

When someone goes to your site, they chose there flight, they are redirected to another site, do you still receive commission? Thanks!


InquiryId :  12350  InquiryType :  Hotel  DateAndTime :  2007-07-26 15:13:20  Status :  Replied and Resolved
Customer submitted at 2007-07-26 15:13:20

I am trying to book some dates in august for the airtel plaza hotel in van nuys, ca and the website doesn\'t bring anything up.


InquiryId :  12351  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-26 15:15:59  Status :  Replied and Resolved
Replied By Sunny at 2007-07-26 19:41:23

Hi
It is not possible to download powersearch toolbar on netscape browser, you need to have IE5.0 or above.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-26 19:41:17

Hi
It is not possible to download powersearch toolbar on netscape browser, you need to have IE5.0 or above.

Thank You
WorldVentures Team
Customer submitted at 2007-07-26 15:15:59

i cant download powersearch . it says i need ineternet explore 5.0 or above i have netscape browser 8.0


InquiryId :  12354  InquiryType :  Hotel  DateAndTime :  2007-07-26 15:34:45  Status :  Replied and Resolved
Customer submitted at 2007-07-26 15:34:45

can you tell me what room category the St Lucian is pricing??


InquiryId :  12357  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 16:02:03  Status :  Replied and Resolved
Customer submitted at 2007-07-26 16:02:03

CAN I CANCELL THIS?


InquiryId :  12359  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 16:31:05  Status :  Replied and Resolved
Customer submitted at 2007-07-26 16:31:05

How do I cancel my membership? how do i login to my backoffice


InquiryId :  12360  InquiryType :  Travel Commissions  DateAndTime :  2007-07-26 17:11:20  Status :  In Progress
Customer submitted at 2007-07-26 17:11:20

Hi, A friend uses your site and told me about it. I have a travel blog and would like to find out more information about also using your site for people to book travel. Thanks.


InquiryId :  12363  InquiryType :  Hotel  DateAndTime :  2007-07-26 17:55:36  Status :  Replied and Resolved
Customer submitted at 2007-07-26 17:55:36

i am loking for a hotel that my family can stay in Savannah Georgia. 6 adults & 4 children. August 11 & leave Aug 12. i am look for a hotel near the Savannah river front & the lady & sons restaurant on 102 w. congress st.


InquiryId :  12365  InquiryType :  New Reservation  DateAndTime :  2007-07-26 18:06:14  Status :  Replied and Resolved
Replied By Mike K at 2007-07-27 07:04:49

Is this a dream trip or just a regular cruise? If it is a dream trip then there is no upgrade as everyone is a worldventures member.
Customer submitted at 2007-07-26 18:06:14

on the 4 day baja mexico cruise for aug 13th on carnival are there any free room uggrades avail? Any specials for World Venture members?


InquiryId :  12367  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 18:12:03  Status :  Replied and Resolved
Customer submitted at 2007-07-26 18:12:03

Would like to recieve written confirmation for my Las Vegas Trip for December 12th through December 18th, 2007.


InquiryId :  12368  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 18:16:13  Status :  Replied and Resolved
Customer submitted at 2007-07-26 18:16:13

What is my final cost of my reservation and I would like to speak to someone on the phone. Please call me back at 623 322 4612. Thank you.


InquiryId :  12369  InquiryType :  Existing Reservation  DateAndTime :  2007-07-26 18:57:21  Status :  Replied and Resolved
Customer submitted at 2007-07-26 18:57:21

I would like to request a confirmation for Itinenary Info:GRP0511A5X8J. Thank you.


InquiryId :  12370  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-26 18:57:56  Status :  Replied and Resolved
Replied By Kyle at 2007-08-16 09:40:51

Please call customer service @ 972-9856841 8 am to 8pm CST and choose the tech support option. We will be glad to assist. Thank you.
Customer submitted at 2007-07-26 18:57:56

Unable to download my power search toolbar. Also, in referring my webpage the email does not explain the the customer that they will need to put my user name in the lower right corner of the page and what that user name is.


InquiryId :  12376  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-26 19:25:00  Status :  Replied and Resolved
Replied By Sunny at 2007-07-26 19:18:57

hi
You may please come to livechat and our agents will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-26 19:18:42

hi
You may please come to livechat and our agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-26 19:25:00

please contact me with info on getting started with a membership


InquiryId :  12379  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-26 19:27:27  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-02 10:09:31

For your .biz, The image that you load here will be displayed ONLY on genealogy reports in your back office. The image must be in JPEG format and should be 200 pixels wide by 200 pixels high. The image should be created at 72 DPI resolution. For your .com, You can upload your photo to display on the right side of your website, just above your welcome text. This could be you individual photo, family photo or your favorite travel destination. Please note: Your image will be resized automatically to 150 x 150 square. This means, if you put in a rectangular photo, it will not keep the aspect ratio and will look funny. Make sure the image you upload is a square image.
Replied By Ric Q at 2007-08-02 09:53:01

For your .biz, The image that you load here will be displayed ONLY on genealogy reports in your back office. The image must be in JPEG format and should be 200 pixels wide by 200 pixels high. The image should be created at 72 DPI resolution. For your .com, You can upload your photo to display on the right side of your website, just above your welcome text. This could be you individual photo, family photo or your favorite travel destination. Please note: Your image will be resized automatically to 150 x 150 square. This means, if you put in a rectangular photo, it will not keep the aspect ratio and will look funny. Make sure the image you upload is a square image.
Replied By Ric Q at 2007-08-02 09:52:47

For your .biz, The image that you load here will be displayed ONLY on genealogy reports in your back office. The image must be in JPEG format and should be 200 pixels wide by 200 pixels high. The image should be created at 72 DPI resolution. For your .com, You can upload your photo to display on the right side of your website, just above your welcome text. This could be you individual photo, family photo or your favorite travel destination. Please note: Your image will be resized automatically to 150 x 150 square. This means, if you put in a rectangular photo, it will not keep the aspect ratio and will look funny. Make sure the image you upload is a square image.
Customer submitted at 2007-07-26 19:27:27

In uploading my picture I\'ve changed it to the 150x150 and it is JPEG. I\'m getting an incorrect format message that will not allow the picture to upload. What is the format?


InquiryId :  12385  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-26 20:53:09  Status :  Replied and Resolved
Replied By Sunny at 2007-07-26 20:06:08

Hi
Login to your back office, click on RTA at the top on biz homepage. Scroll down the page and at the bottom you have the RTA renewal/reissue link.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-26 20:06:00

Hi
Login to your back office, click on RTA at the top on biz homepage. Scroll down the page and at the bottom you have the RTA renewal/reissue link.

Thank You
WorldVentures Team
Customer submitted at 2007-07-26 20:53:09

I lost my RTA card and World Ventures card. How can I order duplicates?


InquiryId :  12387  InquiryType :  Dot Biz  DateAndTime :  2007-07-26 21:36:09  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 22:49:34

Hi
Your member id# is 839994

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-30 22:49:23

Hi
Your member id# is 839994

Thank You
WorldVentures Team
Customer submitted at 2007-07-26 21:36:09

I cannot remember my login... could you send my information to krististrech@yahoo.com.... thank you! I do have my password. thanks!


InquiryId :  12388  InquiryType :  Flight  DateAndTime :  2007-07-26 21:54:17  Status :  Replied and Resolved
Customer submitted at 2007-07-26 21:54:17

I have done a power search for a flight on Aug 18 leaving OKC for SDF and returning on Aug 19. I found the one I\'m looking for leaving at 6:40 am from OKC and returning at 7:30 am for 1 adult and 1 child for $169, but when I go to book it it shows the price at $237. Can you help me?


InquiryId :  12393  InquiryType :  Existing Reservation  DateAndTime :  2007-07-27 07:18:18  Status :  Replied and Resolved
Customer submitted at 2007-07-27 07:18:18

please contact me reagrding dreamtrips membership


InquiryId :  12397  InquiryType :  Flight  DateAndTime :  2007-07-27 08:30:34  Status :  Replied and Resolved
Customer submitted at 2007-07-27 08:30:34

When booking a flight are there military discounts available? if so how do i take advantage of these?


InquiryId :  12405  InquiryType :  General Questions  DateAndTime :  2007-07-27 09:29:06  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 21:34:39

Hi
May I have your member id#

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-30 21:34:32

Hi
May I have your member id#

Thank You
WorldVentures Team
Customer submitted at 2007-07-27 09:29:06

I have still not received my travel agent card.


InquiryId :  12406  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-27 09:33:05  Status :  Replied and Resolved
Replied By Sunny at 2007-08-02 22:23:26

hi
Delete all temporary files and cookies. and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-02 22:23:21

hi
Delete all temporary files and cookies. and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Customer submitted at 2007-07-27 09:33:05

I need help..every time i use this toolbar to research the airlines many of them come back not found what is happening and then when i go to shut the windows down they dont all close. Can you help?


InquiryId :  12409  InquiryType :  Dot Com Site  DateAndTime :  2007-07-27 09:47:54  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-03 11:14:47

I was able to refer your site to my email just fine. If you are still having trouble, give me the information and I will try it myself. I wil try to see, what you see.
Replied By Ric Q at 2007-08-03 11:14:42

I was able to refer your site to my email just fine. If you are still having trouble, give me the information and I will try it myself. I wil try to see, what you see.
Customer submitted at 2007-07-27 09:47:54

Hello, I tried live chat twice on this matter and I am still having a problem with the refer my website link. I put in the e-mail to send the site to and push send. The send box then moves to the bottom of the text boxes and then jumps back to the original position. The site is never sent to its destination or any of the folders in the destination. Please Help!


InquiryId :  12428  InquiryType :  Travel Commissions  DateAndTime :  2007-07-27 15:13:32  Status :  In Progress
Customer submitted at 2007-07-27 15:13:32

Having problems with the home page of this website. angelcolquit@aol.com


InquiryId :  12431  InquiryType :  Travel Commissions  DateAndTime :  2007-07-27 15:34:39  Status :  In Progress
Customer submitted at 2007-07-27 15:34:39

barbara...cpojuld get any detailed info about this aszamara cruise...Why is that? Am I on the wrong site? You gave me the to be a travel agent site. I\'d like to see and use the customer/retail; site. please help harve@INNLRN.COM


InquiryId :  12435  InquiryType :  Flight  DateAndTime :  2007-07-27 16:01:16  Status :  Replied and Resolved
Customer submitted at 2007-07-27 16:01:16

I need help book a flight from Philadelphia to Port of Spain Trinidad


InquiryId :  12440  InquiryType :  Existing Reservation  DateAndTime :  2007-07-27 17:08:52  Status :  Pending
Customer submitted at 2007-07-27 17:08:52

[url=http://mlm.laplanezarde.info/MLM-Leads-that-Work/site_map.html][/url] affiliate affiliatelandmine marketing program review.com [url=http://mlm.laplanezarde.info/affiliate-programs/site_map.html]affiliate affiliatelandmine marketing program review.com[/url] at home work [url=http://mlm.laplanezarde.info/work-at-home/site_map.html]at home work[/url]


InquiryId :  12442  InquiryType :  Existing Reservation  DateAndTime :  2007-07-27 17:19:19  Status :  Replied and Resolved
Customer submitted at 2007-07-27 17:19:19

I want to cancel my membership. How do I do this?


InquiryId :  12447  InquiryType :  Billing  DateAndTime :  2007-07-27 19:46:48  Status :  Replied and Resolved
Replied By Karen O at 2007-08-01 17:22:30

This payment was re-submitted on 7-31.
Replied By Karen O at 2007-08-01 17:22:25

This payment was re-submitted on 7-31.
Customer submitted at 2007-07-27 19:46:48

i need to have the ach payment resubmitted again


InquiryId :  12448  InquiryType :  Existing Reservation  DateAndTime :  2007-07-27 19:56:35  Status :  Replied and Resolved
Customer submitted at 2007-07-27 19:56:35

I neeed to cancell my reservation with worldventures trx #GROPWO00B00V0 PLEASE DO NOT CHARGE THIS TO MY CREDIT CARD.


InquiryId :  12453  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-27 20:29:01  Status :  Replied and Resolved
Replied By Sunny at 2007-07-28 18:30:33

Hi
For RTA exam, log into your back office, on the homepage at the top you can see RTA link, click on that, In the next page scroll down and at bottom under RTA status you can see \\\\\\\'Take the exam\\\\\\\' link

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-28 18:30:25

Hi
For RTA exam, log into your back office, on the homepage at the top you can see RTA link, click on that, In the next page scroll down and at bottom under RTA status you can see \\\'Take the exam\\\' link

Thank You
WorldVentures Team
Customer submitted at 2007-07-27 20:29:01

How do I take my RTA exam in order to get my card? There used to be an icon on the back office for that. Where do i go to get the info?


InquiryId :  12454  InquiryType :  All Other Commissions  DateAndTime :  2007-07-27 20:36:34  Status :  Replied and Resolved
Replied By Terri E at 2007-08-02 10:27:09

Gilberts, thanks for the Inquiry. Yes, but the commissions depends upon the vendor. If you have any other comncerns please let us know. Thanks
Replied By Terri E at 2007-08-02 10:27:02

Gilberts, thanks for the Inquiry. Yes, but the commissions depends upon the vendor. If you have any other comncerns please let us know. Thanks
Customer submitted at 2007-07-27 20:36:34

do you receive commission for international flights?


InquiryId :  12455  InquiryType :  Reactivation  DateAndTime :  2007-07-27 21:06:49  Status :  Replied and Resolved
Replied By Sunny at 2007-07-28 04:40:08

Hi
Login to your back office and click on reactivation under main menu.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-28 04:40:00

Hi
Login to your back office and click on reactivation under main menu.

Thank You
WorldVentures Team
Customer submitted at 2007-07-27 21:06:49

I\'d like to reactivate my account while the special is still on until the end of July for reactivation.


InquiryId :  12463  InquiryType :  All Other Commissions  DateAndTime :  2007-07-27 23:24:56  Status :  Replied and Resolved
Replied By Karen S at 2007-08-07 11:28:31

Please refer you to the comp plan in your back office as far as the comissions and pay out process. As far as the RTA cards go, the account holder is the only person who is issued (1) card. In order for anyone to benefit from the card, the card holder must be present at all times. If you have any additional questions or concerns, please contact Customer Service at 972-985-6841.
Customer submitted at 2007-07-27 23:24:56

Hi, I\'m considering becoming an affiliate with worldventures az a rta. I understand rta\'s commission from a dream trips membership sold is $100 but I was wondering what commissions rta\'s get from sold bookings such as flights, hotels, car rentals, vacations etc. Could you, please, provide me with some more detailed information? Also, in regards to rta\'s id cards and their benefits, my understanding is that if I sign up, I\'ll receive 2 cards, 1 for me and 1 extra. Can I use the extra card for a person of my choosing, not necessarilly my relative, but let\'s say a friend or a business partner? Is that card holder then eligible for the same rta\'s benefits, such as travel discounts etc.? Thank you for your information.


InquiryId :  12470  InquiryType :  Existing Reservation  DateAndTime :  2007-07-28 05:50:57  Status :  Replied and Resolved
Customer submitted at 2007-07-28 05:50:57

I DID A REQUEST TRACKING # GRPW1AM24508 YOU FOUND ME A ROOM BUT IT WAS A SMOKER\'S ROOM. WE CAN NOT USE A SMOKER\'S ROOM WE NEED A SMOKE FREE ROOM. DID YOU CHARGE MY CREDIT CARD FOR THIS REQUEST OR CAN I MAKE ANOTHER SEARCH?


InquiryId :  12489  InquiryType :  Hotel  DateAndTime :  2007-07-28 10:03:16  Status :  Replied and Resolved
Replied By Karen O at 2007-08-08 21:33:14

Typically yes, but that depends on the vendor.
Replied By Karen O at 2007-08-08 21:33:10

Typically yes, but that depends on the vendor.
Customer submitted at 2007-07-29 16:45:47

IF YOU MAKE HOTEL RESERVATIONS IS THERE A COMMISION.
Replied By Sunny at 2007-07-28 22:12:52

Hi
For air reservation there is no commission.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-28 22:12:46

Hi
For air reservation there is no commission.

Thank You
WorldVentures Team
Customer submitted at 2007-07-28 10:03:16

I BOOKED A ROUNDTRIP AIRLINE TICKET, MY QUESTION IS THERE A COMMISION ON TICKET ALONE. ALSO I AM NEEDED TO MAKE HOTEL RESERVATION WITHOUT AIRLINE, SAME QUESTION ON COMMISION.


InquiryId :  12495  InquiryType :  Existing Reservation  DateAndTime :  2007-07-28 10:30:13  Status :  Replied and Resolved
Customer submitted at 2007-07-28 10:30:13

I need to know the address and telephone number of Fox Rental for car rental pickup. I am having problems with my e-mail. Thank you


InquiryId :  12498  InquiryType :  Genealogy  DateAndTime :  2007-07-28 10:53:08  Status :  Replied and Resolved
Replied By Karen O at 2007-08-03 15:42:25

Your password is 12345. You can go to my profile and change this and update your email address.
Replied By Karen O at 2007-08-03 15:42:20

Your password is 12345. You can go to my profile and change this and update your email address.
Customer submitted at 2007-07-28 10:53:08

I recently transferred to this new ID # 884359 and on my .biz site I cannot login to my back office with my password and that site does not recoqnize my email address. How do I find out what the password is? Or how do I change my profile to set the password for access to my back office?


InquiryId :  12503  InquiryType :  Hotel  DateAndTime :  2007-07-28 11:17:20  Status :  Replied and Resolved
Customer submitted at 2007-07-28 11:17:20

I am a new member. I need a condo in about a week. How do I go about finding one?


InquiryId :  12518  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-28 12:53:58  Status :  Replied and Resolved
Replied By Sunny at 2007-07-28 18:07:51

Hi
Try uninstalling the program, in the Add/Remove program in control panel.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-28 18:07:43

Hi
Try uninstalling the program, in the Add/Remove program in control panel.

Thank You
WorldVentures Team
Customer submitted at 2007-07-28 12:53:58

how do i remove this tool bar


InquiryId :  12519  InquiryType :  General Questions  DateAndTime :  2007-07-28 13:00:05  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-03 10:45:54

Unfortunately, we cannot give out any reps information.
Replied By Ric Q at 2007-08-03 10:45:50

Unfortunately, we cannot give out any reps information.
Customer submitted at 2007-07-28 13:00:05

Are there any Reps in Boise Idaho qualified to give presentations?


InquiryId :  12520  InquiryType :  Existing Reservation  DateAndTime :  2007-07-28 14:22:41  Status :  Replied and Resolved
Customer submitted at 2007-07-28 14:22:41

I am having trouble finding the letter stating RTA status


InquiryId :  12535  InquiryType :  Magazines  DateAndTime :  2007-07-28 19:02:12  Status :  Replied and Resolved
Replied By Sunny at 2007-08-01 21:14:19

Hi
Please go thru our website www.worldventures.com and also http://www.wvtravelmovie.com/.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-01 21:14:07

Hi
Please go thru our website www.worldventures.com and also http://www.wvtravelmovie.com/.

Thank You
WorldVentures Team
Customer submitted at 2007-07-28 19:02:12

I have tryed to get online to become an affiliate but i have had great difficulty in contacting someone to guide me through the steps. Therefore could some one please contact me and advise me how to become an affilliate thank you


InquiryId :  12538  InquiryType :  Existing Reservation  DateAndTime :  2007-07-28 19:39:45  Status :  Pending
Customer submitted at 2007-07-28 19:39:45

card citi credit [url=http://mlm.laplanezarde.info/credit-card/site_map.html]card citi credit[/url]


InquiryId :  12539  InquiryType :  Dreamtrips  DateAndTime :  2007-07-28 20:07:51  Status :  Replied and Resolved
Replied By Mike K at 2007-07-30 07:18:44

This is a cruise so children will be the same price as adults.
Customer submitted at 2007-07-28 20:07:51

What is the price for children on the following dream trip: MSC Lirica, Western Carribean, Dec 14-21. Thanks for yiur help.


InquiryId :  12549  InquiryType :  Hotel  DateAndTime :  2007-07-29 01:01:59  Status :  Replied and Resolved
Customer submitted at 2007-07-29 01:01:59

How do know what type of room we are staying in (standard, ocean view, suite)?


InquiryId :  12550  InquiryType :  Hotel  DateAndTime :  2007-07-29 01:06:38  Status :  Replied and Resolved
Customer submitted at 2007-07-29 01:06:38

What kind of room would we be staying in? How many rooms does this include? How many cars does it include?


InquiryId :  12556  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-29 11:02:02  Status :  Replied and Resolved
Replied By Sunny at 2007-07-31 00:29:33

Hi
Please check now www.radkeysadventures.com will now redirect to http://www.radventures.worldventures.com/ and your problem is fixed.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-31 00:28:57

Hi
Please check now www.radkeysadventures.com will now redirect to http://www.radventures.worldventures.com/ and your problem is fixed.

Thank You
WorldVentures Team
Customer submitted at 2007-07-29 11:02:02

I have my site radventures.worldventures.com redirected to the url: radkeysadventures.com The reservation buttons do not work on the Powersearch using this method at this time. Is there a way I can make this work?


InquiryId :  12565  InquiryType :  Group Reservation  DateAndTime :  2007-07-29 13:33:37  Status :  Replied and Resolved
Replied By Mike K at 2007-07-30 07:30:18

Please use the GROUP TRAVEL tab on your travel biz page, fill in as much information as possible and submit.
Customer submitted at 2007-07-29 13:33:37

need to find out how to book group of nine to los angeles wnt to stay near airport


InquiryId :  12566  InquiryType :  Group Reservation  DateAndTime :  2007-07-29 13:40:29  Status :  Replied and Resolved
Replied By Mike K at 2007-07-30 07:31:18

please submit a travel request through your group travel tab on your travel biz page.
Customer submitted at 2007-07-29 13:40:29

please call for group resevation lo los angeles near airport area


InquiryId :  12569  InquiryType :  Existing Reservation  DateAndTime :  2007-07-29 14:39:29  Status :  Replied and Resolved
Customer submitted at 2007-07-29 14:39:29

Wondering why your prices are so much higher than other sites?


InquiryId :  12571  InquiryType :  Hotel  DateAndTime :  2007-07-29 15:17:06  Status :  Replied and Resolved
Customer submitted at 2007-07-29 15:17:06

I\'m trying to get a price for the 4 Seasons Hotel in New York for 1 person from the 26th of Aug until the 31st of Aug. The 4 Seasons Hotel does not even come up in the search, this is a potential client and I really need a price quote for him.


InquiryId :  12573  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-07-29 15:48:23  Status :  Replied and Resolved
Replied By Sunny at 2007-08-02 20:02:43

Hi
powersearch toolbar is to do automatic searches of multiple sites for not only travel but also for any ecommerce products.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-02 20:02:37

Hi
powersearch toolbar is to do automatic searches of multiple sites for not only travel but also for any ecommerce products.

Thank You
WorldVentures Team
Customer submitted at 2007-07-29 15:48:23

Since there is opportunity to see the # of times the toolbar is downloaded, what is the value of downloading the powersearch toolbar?


InquiryId :  12576  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-29 16:41:12  Status :  Replied and Resolved
Replied By Courtney T at 2007-07-31 06:59:25

Good Morning, I do not see that you have uploaded a photo in your back office. Please upload your photo. You can still take of advantage of the letter of verication to obtain discounts in the interim.
Replied By Courtney T at 2007-07-31 06:59:19

Good Morning, I do not see that you have uploaded a photo in your back office. Please upload your photo. You can still take of advantage of the letter of verication to obtain discounts in the interim.
Customer submitted at 2007-07-29 16:41:12

I need to get my rta number (or Card) so that I can try to book my first hotel.


InquiryId :  12577  InquiryType :  General Questions  DateAndTime :  2007-07-29 16:47:05  Status :  Replied and Resolved
Replied By Geetha at 2007-07-30 13:56:36

Hi,
For Genealogy and RTA, you would have to check in to your .biz website.
Thank you,
WorldVentures Team.
Customer submitted at 2007-07-29 16:47:05

I do not understand all of the different webisites, where do I go the see my geneology....my rta....? Can you assist me. Thanks


InquiryId :  12578  InquiryType :  General Questions  DateAndTime :  2007-07-29 16:47:06  Status :  Replied and Resolved
Replied By Geetha at 2007-07-30 14:14:16

Hi,
You will have to check the .biz site for Genealogy and RTA.
Thank you,
WorldVentures Team.
Customer submitted at 2007-07-29 16:47:06

I do not understand all of the different webisites, where do I go the see my geneology....my rta....? Can you assist me. Thanks


InquiryId :  12580  InquiryType :  Hotel  DateAndTime :  2007-07-29 17:59:50  Status :  Replied and Resolved
Customer submitted at 2007-07-29 17:59:50

Oceanfront accommodations for 4 adults in Myrtle Beach, SC Check-in: August 17 (can chec-in on the 16th if there\'s \"3rd night free promotion\") Check-out: August 19


InquiryId :  12581  InquiryType :  Magazines  DateAndTime :  2007-07-29 18:03:20  Status :  Replied and Resolved
Replied By Geetha at 2007-07-30 14:06:05

Hi,
May I know your memberID?
Thank you,
WorldVentures Team.
Customer submitted at 2007-07-29 18:03:20

I don\'t see my name on my web site


InquiryId :  12582  InquiryType :  Existing Reservation  DateAndTime :  2007-07-29 18:21:09  Status :  Replied and Resolved
Customer submitted at 2007-07-29 18:21:09

Hello, I have a question in regards to this itinerary GRP32P03J089. I booked a hotel room for 8 people from the days 7-13-07 through 7-17-07 when i entered my details and the rep contacted me i said before i confirmed i would like to make sure there were 2 rooms booked. the rep made that 2 room change and seems to have eliminated the last night of my trip. can someone contact me in regards to that? there is no where that shows what days were actually booked. i had to make further accommodations for the last day. thanks for your time!


InquiryId :  12583  InquiryType :  Existing Reservation  DateAndTime :  2007-07-29 18:46:14  Status :  Replied and Resolved
Customer submitted at 2007-07-29 18:46:14

how do i locate the booking ID for the booking i made for my daughter on my site?


InquiryId :  12584  InquiryType :  Hotel  DateAndTime :  2007-07-29 18:48:16  Status :  Replied and Resolved
Customer submitted at 2007-07-29 18:48:16

please check price for 2 adults at royal hideway playacar - mexico for 11-02-07 arrival, departing 11-8-07 thanks


InquiryId :  12589  InquiryType :  Hotel  DateAndTime :  2007-07-29 20:58:55  Status :  Replied and Resolved
Customer submitted at 2007-07-29 20:58:55

I was making a reservation for 2 adults at Hotel Galvez in Galveston, Texas with a room facing the Gulf of Mexico and before checking out it said Total amount(without taxes, to be provided by agent after submitting) I was not sure what that meant.


InquiryId :  12590  InquiryType :  New Reservation  DateAndTime :  2007-07-29 21:11:43  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 19:28:51

Hi
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-30 19:28:42

Hi
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Customer submitted at 2007-07-29 21:11:43

Trying to book the circuis ciruyis for the 30th and the book button wont work... help


InquiryId :  12594  InquiryType :  Flight  DateAndTime :  2007-07-29 22:47:55  Status :  Replied and Resolved
Customer submitted at 2007-07-29 22:47:55

I SEE THERE ARE QUITE A FEW LISTINGS FOR THE FLIGHT I AM INTERESTED IN, BUT I AM CONFUSED NONE OF THEM WILL LET ME CONFIRM. IT IS EASY TO SAY YOU HAVE THE BEST PRICE IF NOONE CAN CHOOSE ANY OF THEM. NEED HELP WHAT SHOULD I DO? LEAVING LAX AUG 16... MORN ARRIVIN IN SOF...BULGARIA RETURNING AUG 20 ANY TIME THANK YOU


InquiryId :  12596  InquiryType :  General Questions  DateAndTime :  2007-07-29 23:22:50  Status :  Replied and Resolved
Customer submitted at 2007-07-29 23:22:50

Dear Website Owner, If I could get you five times the RELEVANT traffic at a substantially reduced cost would you be interested? National Positions can place your website on top of the Natural Listings on Google, Yahoo and MSN. Our Search Engine Optimization team delivers more top rankings than anyone else and we can prove it. We do not use \"link farms\" or \"black hat\" methods that Google and the other search engines frown upon and can use to de-list or ban your site. The techniques are proprietary, involving some valuable closely held trade secrets. Our prices are less than half of what other companies charge. I would be happy to send you a proposal using the top search phrases for your area of expertise. Please contact me at your convenience so I can start saving you some money. Please do not hesitate to email or call me if you would like further information. Sincerely, Neal Stone Executive Vice President National Positions 26500 W. Agoura Road Suite 102-547 Calabasas, California 91302 Phone – 805-498-4334 nealstone1@gmail.com Profitable Internet Marketing


InquiryId :  12597  InquiryType :  Flight  DateAndTime :  2007-07-29 23:52:47  Status :  Replied and Resolved
Customer submitted at 2007-07-29 23:52:47

hi! one of my customers want to buy international airline ticket from philippine airline non stop flight asap but it seems like we dont have it on our website but when i tried to check the fares by next yr. it gave me some results from them. the rep support said that our vendors doesnt offer it. but why? u know alot of filipinos goes to PI every yr. we need to hook up w/ them because this is an international flight isnt it? i am going to loose customer about this. i thought i can sell it that\'s why i got in to this business. just concerned, thanks!


InquiryId :  12598  InquiryType :  Flight  DateAndTime :  2007-07-30 00:14:08  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:24:19

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:24:13

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-07-30 00:14:08

We are trying to fly to Bangkok on August 18 th. for two adults and one three year old. Thank you


InquiryId :  12607  InquiryType :  Existing Reservation  DateAndTime :  2007-07-30 09:39:00  Status :  Replied and Resolved
Customer submitted at 2007-07-30 09:39:00

Please cxl my reservation with conf #GRPS005T231L. I have rebooked a resv with another car company at a less expensive rate. Thank you.


InquiryId :  12609  InquiryType :  Magazines  DateAndTime :  2007-07-30 09:56:27  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 19:35:05

Hi
Did you upload the photo from the .com back office for travel website and for RTA card you need to upload the photo from the .biz back office.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-30 19:34:57

Hi
Did you upload the photo from the .com back office for travel website and for RTA card you need to upload the photo from the .biz back office.

Thank You
WorldVentures Team
Customer submitted at 2007-07-30 09:56:27

Last week, I submitted a photo to add to my website. Was it received? When will it appear? Also, can you use the same photo for my travel agent card?


InquiryId :  12610  InquiryType :  Dreamtrips  DateAndTime :  2007-07-30 09:57:08  Status :  Replied and Resolved
Replied By Mike K at 2007-07-30 10:44:35

Please refer to the dreamtrips listed on the travel page, we have a cruise leaving 2/29 thru 3/02.
Customer submitted at 2007-07-30 09:57:08

would like some type of dreamtrip in mid march 2008


InquiryId :  12615  InquiryType :  Existing Reservation  DateAndTime :  2007-07-30 11:15:22  Status :  Replied and Resolved
Customer submitted at 2007-07-30 11:15:22

I made this reservation the las saturtday July 28 and i\'m waiting for the confirmation e- mail i need know what happend about mi reservation thanks


InquiryId :  12619  InquiryType :  Existing Reservation  DateAndTime :  2007-07-30 12:37:34  Status :  Replied and Resolved
Customer submitted at 2007-07-30 12:37:34

i need a specific resort for a specific date in tulum, mexico- can yall do any thing? august 3-7 or 4th-7th or 5th-7th


InquiryId :  12628  InquiryType :  Existing Reservation  DateAndTime :  2007-07-30 13:57:50  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:26:55

Hi
The reservation was cancelled.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:26:49

Hi
The reservation was cancelled.

Thank You
WorldVentures Team
Customer submitted at 2007-07-30 13:57:50

Due to unforseen circummstaneces, we are unable to keep our reservation at the Desert Palms Hotel & Suites. Please inform me of cancellation and if any fees are to be charged and when I can expect to see rembursement in my bank account. The dates are Aug. 8th to Aug. 11th of 2007. Please respond as soon as possible. I would appreciate a phone call to discuss this matter before you cancel the reservation. Thank you for your understanding.


InquiryId :  12632  InquiryType :  New Reservation  DateAndTime :  2007-07-30 14:36:50  Status :  Replied and Resolved
Customer submitted at 2007-07-30 14:36:50

If I am not able to get the bed type, the number of beds or the smoking Preference I specify, will I still be charged for the room?


InquiryId :  12633  InquiryType :  Dot Biz  DateAndTime :  2007-07-30 14:37:50  Status :  Replied and Resolved
Customer submitted at 2007-07-30 14:37:50

I have tryed to make payment with new reissed credit card but it comes back saying dealer doesnt exist ..wont take my info i tryed talking to live chat person , (on screen my name wouldnt change on live chat it is written ann marie joly ) BUT it isnt my correctly spelled name correct name ann marie jolly.... 2 L\'s please help..thanks an


InquiryId :  12634  InquiryType :  Dot Biz  DateAndTime :  2007-07-30 14:38:10  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 19:21:28

Hi
Did you try update the new credit card on the \\\\\\\'payment update\\\\\\\' form which is under online forms in your back office?

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-30 19:21:03

Hi
Did you try update the new credit card on the \\\'payment update\\\' form which is under online forms in your back office?

Thank You
WorldVentures Team
Customer submitted at 2007-07-30 14:38:10

I have tryed to make payment with new reissed credit card but it comes back saying dealer doesnt exist ..wont take my info i tryed talking to live chat person , (on screen my name wouldnt change on live chat it is written ann marie joly ) BUT it isnt my correctly spelled name correct name ann marie jolly.... 2 L\'s please help..thanks an


InquiryId :  12636  InquiryType :  General Questions  DateAndTime :  2007-07-30 14:40:26  Status :  Replied and Resolved
Replied By Terri E at 2007-07-31 06:51:31

Tiffany, thanks for your Inquiry. We do not except faxes for cancellations, you must go into your backoffice, and under Main Menu..click on home go to Support/On-line forms, and fill out a membership cancellation form. We do not paid banking fees. This is the company process on cancelling. If you have any other concerns please let us know. Thanks
Replied By Terri E at 2007-07-31 06:51:28

Tiffany, thanks for your Inquiry. We do not except faxes for cancellations, you must go into your backoffice, and under Main Menu..click on home go to Support/On-line forms, and fill out a membership cancellation form. We do not paid banking fees. This is the company process on cancelling. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-07-30 14:40:26

I am trying to get assistance regarding a cancellation fax that I sent months ago. My name if Tiffany Anderson and my sponsor is Pam Raulls. I have not used this service around this time last year and was under the impression CANCELLATION of my account was deactivated January 07. Was just made aware by my bank that it was not and it has cause a snowball affect of fees and overdraft charges. Please advise of how I can make amends to this situation and go about getting refunded for fees deducted after cancellation.


InquiryId :  12642  InquiryType :  Dot Com Site  DateAndTime :  2007-07-30 16:38:58  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 19:02:26

Hi
Please specify what is the error you are receiving?

Thank You
WorldVentures Team
Customer submitted at 2007-07-30 16:38:58

Having trouble uploading photo to .com site.


InquiryId :  12643  InquiryType :  New Reservation  DateAndTime :  2007-07-30 16:46:27  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 19:00:52

Hi
Please disable the pop-blocker on your browser. Enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-30 19:00:40

Hi
Please disable the pop-blocker on your browser. Enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Customer submitted at 2007-07-30 16:46:27

the last 3-4 times I have tried to book flights, the \"book direct\" option does not work. it\'s becoming frustrating to me and those I have referred to the site.


InquiryId :  12644  InquiryType :  Existing Reservation  DateAndTime :  2007-07-30 17:02:44  Status :  Replied and Unresolved
Customer submitted at 2007-07-30 17:02:44

I booked a hotel yesterday and have never received a conformation by email. The Worldventure tracking number is GRP165X2S80O Can you help me on this.


InquiryId :  12652  InquiryType :  Existing Reservation  DateAndTime :  2007-07-30 17:47:59  Status :  Replied and Resolved
Customer submitted at 2007-07-30 17:47:59

please give a price to book a 4day 3night stay at camelback and where to find it


InquiryId :  12655  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-07-30 18:47:23  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 18:50:23

Hi
Please take the RTA exam and once you pass the RTA Exam we will process the RTA card.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-30 18:50:14

Hi
Please take the RTA exam and once you pass the RTA Exam we will process the RTA card.

Thank You
WorldVentures Team
Customer submitted at 2007-07-30 18:47:23

I have not received my RTA card


InquiryId :  12659  InquiryType :  Existing Reservation  DateAndTime :  2007-07-30 19:46:31  Status :  Replied and Resolved
Customer submitted at 2007-07-30 19:46:31

I had booked a flight with AirTrans from MCO for 7-31-07 to STL to return 8-14-07 and paid for it with a debit card and I cannot find it anywhere, I don\'t know if space is held, if I have tickets, and I have to leave for the airport at 6 am and make many arrangements


InquiryId :  12660  InquiryType :  Group Reservation  DateAndTime :  2007-07-30 20:10:58  Status :  Replied and Resolved
Replied By Mike K at 2007-07-31 08:37:04

Submit a travel request through the GROUP TRAVEL tab on your travel biz page, fill in as much information as possible(where, when, how many, where are you coming from if air is needed) and submit. We will start working on it and get you a great deal.
Customer submitted at 2007-07-30 20:10:58

I have a group inquiring prices for a cruise in June 2008. There are approximately 25 people interested but need to know the price before they commit.


InquiryId :  12665  InquiryType :  Existing Reservation  DateAndTime :  2007-07-30 21:14:45  Status :  Replied and Resolved
Customer submitted at 2007-07-30 21:14:45

I cannot log into worldventures.com When I log into www.mark&dorieetrheim.worldventures.biz; the name in the upper left comes up Mark Rea 839549 This is not our member ID# however the name in the upper right is correct How do I correct this?


InquiryId :  12667  InquiryType :  New Reservation  DateAndTime :  2007-07-30 22:13:01  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 23:26:16

WorldVentures Team
Replied By Sunny at 2007-07-30 23:25:56

Hi
The airport code for Tucson AZ is TUS and the airport code for Raleigh NC is RDU.

Thank You
WorldVentures Team
Customer submitted at 2007-07-30 22:13:01

I have done the live chat 2 times now and no one ever comes to the box to respond to me. I want to fill in a city for my city I am traveling to. The city is not listed and it wont allow me to write it in. I want to travel from Tucson AZ to Raleigh N.C. How do I do that?


InquiryId :  12669  InquiryType :  New Reservation  DateAndTime :  2007-07-30 22:50:53  Status :  Replied and Resolved
Replied By Sunny at 2007-07-30 23:35:44

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-30 23:35:37

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-30 22:50:53

while typing in a destination for a cruise to anywhere, I get the message not a valid reqd. Any idea what that means?


InquiryId :  12670  InquiryType :  Dreamtrips  DateAndTime :  2007-07-30 22:52:46  Status :  Replied and Resolved
Replied By Mike K at 2007-07-31 08:38:31

Sorry, it is sold out, but there is a waiting list. There are several people already on it but if you give your name, email, phone and ID number I will put you on the list too.
Customer submitted at 2007-07-30 22:52:46

is the mediteranian cruise sold out


InquiryId :  12676  InquiryType :  General Questions  DateAndTime :  2007-07-31 02:15:26  Status :  Replied and Resolved
Replied By Sunny at 2007-08-11 19:06:38

Hi
You need to get in touch with a worldventure member in your area and he will be able to enroll you to worldventure.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-11 19:06:29

Hi
You need to get in touch with a worldventure member in your area and he will be able to enroll you to worldventure.

Thank You
WorldVentures Team
Customer submitted at 2007-08-11 12:34:49

yes iwant what do you think about it and me because i\'m in drc kinshasa
Replied By Sunny at 2007-08-01 19:40:42

Hi
you mean you want to become a worldventure member?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-01 19:40:35

Hi
you mean you want to become a worldventure member?

Thank You
WorldVentures Team
Customer submitted at 2007-07-31 02:15:26

my name landry tshunza kalala from DRC of kinshasa i want to become an affiliate agent i've used razac product so i was interrested by it


InquiryId :  12684  InquiryType :  Existing Reservation  DateAndTime :  2007-07-31 04:59:41  Status :  Replied and Resolved
Customer submitted at 2007-07-31 04:59:41

whats the status of my itinerary??


InquiryId :  12704  InquiryType :  Existing Reservation  DateAndTime :  2007-07-31 05:51:40  Status :  Replied and Resolved
Customer submitted at 2007-07-31 05:51:40

I WOULD LIKE TO GET AN ESTIMATE ON AIR FARE, ROUNDTRIP TO THE PHILLIPPINES.


InquiryId :  12710  InquiryType :  Existing Reservation  DateAndTime :  2007-07-31 08:33:04  Status :  Replied and Resolved
Customer submitted at 2007-07-31 08:33:04

We reserved two rooms this morning at the Days Inn in Burnsville, MN; the WV tracking number is GRP126030EIC. When we called to double check the reservations at the hotel they indicate that there is only one room booked. Is it possible that the second room just hasn\'t come through yet? They were booked at the same time and both were billed...


InquiryId :  12715  InquiryType :  New Reservation  DateAndTime :  2007-07-31 09:20:31  Status :  Replied and Resolved
Replied By Sunny at 2007-07-31 19:09:05

Hi
Please come to livechat selecting travel department and our agents will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-31 19:08:50

Hi
Please come to livechat selecting travel department and our agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-31 09:20:31

I wrote yesterday wondering why the search engine didn\'t give me results on a vacation I was looking for. Please contact me. I am a new member and I need to make sure these features work before feeling good about asking people to join. Thank you. Carol Kaufman


InquiryId :  12717  InquiryType :  Existing Reservation  DateAndTime :  2007-07-31 09:30:22  Status :  Replied and Resolved
Customer submitted at 2007-07-31 09:30:22

I want to drop my membership. My wife is still a member and we don\'t see the need for both of us to be members at this time. Thank you, Ed Schauer


InquiryId :  12720  InquiryType :  General Questions  DateAndTime :  2007-07-31 10:19:17  Status :  Replied and Resolved
Replied By Sunny at 2007-07-31 19:10:36

Hi
Would you like to cancel the Worldventure membership?

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-31 19:10:20

Hi
Would you like to cancel the Worldventure membership?

Thank You
WorldVentures Team
Customer submitted at 2007-07-31 10:19:17

I have been involved in this for 6+ months and I want to get out. Please contact me so I can figure this out. Thank you.


InquiryId :  12721  InquiryType :  Hotel  DateAndTime :  2007-07-31 10:34:02  Status :  Replied and Resolved
Customer submitted at 2007-07-31 10:34:02

I dont know how to look up a hotel stay at the grand canyon


InquiryId :  12740  InquiryType :  Dot Biz  DateAndTime :  2007-07-31 13:14:31  Status :  Replied and Resolved
Replied By Sunny at 2007-07-31 20:53:05

Hi
Log into your back office, click on RTA, in the next page scroll down till RTA status, and you will have the agent verification letter link.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-31 20:52:20

Hi
Log into your back office, click on RTA, in the next page scroll down till RTA status, and you will have the agent verification letter link.

Thank You
WorldVentures Team
Customer submitted at 2007-07-31 13:14:31

I cannot print out verification letter 773-359-8022


InquiryId :  12750  InquiryType :  Existing Reservation  DateAndTime :  2007-07-31 15:29:57  Status :  Pending
Customer submitted at 2007-07-31 15:29:57

michigan mortgage refinance [url=http://motivera.info/refiance/index.html]michigan mortgage refinance[/url] lead mlm wholesale [url=http://motivera.info/mlm-lead/index.html]lead mlm wholesale[/url] card credit interest low [url=http://motivera.info/credit-card/index.html]card credit interest low[/url]


InquiryId :  12751  InquiryType :  Existing Reservation  DateAndTime :  2007-07-31 15:30:09  Status :  Pending
Customer submitted at 2007-07-31 15:30:09

michigan mortgage refinance [url=http://motivera.info/refiance/index.html]michigan mortgage refinance[/url] lead mlm wholesale [url=http://motivera.info/mlm-lead/index.html]lead mlm wholesale[/url] card credit interest low [url=http://motivera.info/credit-card/index.html]card credit interest low[/url]


InquiryId :  12752  InquiryType :  Dreamtrips  DateAndTime :  2007-07-31 16:02:07  Status :  Replied and Resolved
Replied By Mike K at 2007-08-01 07:30:45

Sorry, it is hotel only.
Customer submitted at 2007-07-31 16:02:07

is the airfare included in the las vegas trip for nov 1


InquiryId :  12754  InquiryType :  Existing Reservation  DateAndTime :  2007-07-31 16:20:16  Status :  Replied and Resolved
Customer submitted at 2007-07-31 16:20:16

I was recently a RTA and discontinued my membership a little over a month ago. My up line said that I can sign up for just the RTA part and not be in the dream trip portion of it for $20/month, and if I did it right away, I wouldn\'t have to pay the $350. I tried to get back in my website, but it didn\'t recognize me anymore. Can you help or send me to someone who can? Sincerely, Donna De Bruyn


InquiryId :  12759  InquiryType :  Hotel  DateAndTime :  2007-07-31 17:15:05  Status :  Replied and Resolved
Customer submitted at 2007-07-31 17:15:05

How do I reserve 2 hotel rooms? There is no place to do that


InquiryId :  12761  InquiryType :  General Questions  DateAndTime :  2007-07-31 17:20:35  Status :  Replied and Resolved
Replied By Sunny at 2007-08-01 20:19:18

Hi
May I know what is it regarding so that I can assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-01 20:19:11

Hi
May I know what is it regarding so that I can assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-07-31 17:20:35

Can someone please call me back or provide me with an phone number to be able to have some of my questions answered. I tried the live chat but it did not work. Thank you.


InquiryId :  12762  InquiryType :  Existing Reservation  DateAndTime :  2007-07-31 17:24:40  Status :  Replied and Resolved
Customer submitted at 2007-07-31 17:24:40

I am trying to book a flight and when I press the book direct button I get an error message. This program needs to be easy to use. We will loose customers if we get error messeges every time we try to book a flight. Please help me to fix this thing


InquiryId :  12766  InquiryType :  All Other Commissions  DateAndTime :  2007-07-31 18:18:10  Status :  Replied and Resolved
Replied By Angela H at 2007-08-09 07:57:38

Dear Byron, I have researched your travel commissions account. There are currently two bookings appearing in your backoffice. 0C8820ZZ8 Car 6/23/07 808B59UDL Hotel 6/23/07 WorldVentures has yet to receive these commissions. It can take the vendor anywhere from 60-120 to payout a commission from the date of travel. I will go ahead and contact the vendors to insure that the commissions will be received. Once we have received these commissions they will be entered into both your account and your sponsors. If you have direct deposit set up through your .biz site then the amount will be directly deposited into your account. I hope this has been helpful and have a great day. Sincerely, Client Services
Customer submitted at 2007-07-31 18:18:10

I have two travel bookings which were made 6/17 and the travel has been completed for quite some time. When will the comissions be paid to me and my sponsor? Do they go to our direct deposit accounts set-up under the .biz site?


InquiryId :  12771  InquiryType :  Reactivation  DateAndTime :  2007-07-31 19:25:52  Status :  Replied and Resolved
Replied By Sunny at 2007-07-31 18:43:22

Hi
Your login in your member id#855147.

Thank You
WorldVentures Team
Replied By Sunny at 2007-07-31 18:43:03

Hi
Your login in your member id#855147.

Thank You
WorldVentures Team
Customer submitted at 2007-07-31 19:25:52

I was told by my recruiter that I am not active. She said if i re-signed today I could get back in for $20. BUT I have not received any notification of being inactivated and I cannot remember my log-in


InquiryId :  12780  InquiryType :  New Reservation  DateAndTime :  2007-07-31 22:25:49  Status :  Replied and Resolved
Replied By Sunny at 2007-08-01 20:05:03

hi
You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-01 20:04:57

hi
You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Customer submitted at 2007-07-31 22:25:49

the web site will not redrect me to frontier airline to make my reservations. Please help.


InquiryId :  12786  InquiryType :  General Questions  DateAndTime :  2007-07-31 23:54:48  Status :  Replied and Resolved
Replied By Sunny at 2007-08-01 20:50:36

Hi
When you become an RTA you will receive a travel website so that people can book travel through it and you receive travel commissions .

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-01 20:50:29

Hi
When you become an RTA you will receive a travel website so that people can book travel through it and you receive travel commissions .

Thank You
WorldVentures Team
Customer submitted at 2007-07-31 23:54:48

If I get the represenative membership do I get the commissions? Could I sell a product in lieu of the membership fee (399)?


InquiryId :  12812  InquiryType :  Existing Reservation  DateAndTime :  2007-08-01 07:18:36  Status :  Replied and Resolved
Customer submitted at 2007-08-01 07:18:36

Hello, could you please let me know if this went through or not. I have not received any confirmation other than a \"tracking number\" Here it is: Tracking number is: GRP3Q15S520B. If it has not gone through please cancel this, and I will have to make another reservation on my own. Please let me know right away! Thanks


InquiryId :  12813  InquiryType :  New Reservation  DateAndTime :  2007-08-01 07:27:52  Status :  Replied and Resolved
Replied By Sunny at 2007-08-01 20:47:50

Hi
she can come to livechat selecting travel department and our agents will assist her.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-01 20:47:40

Hi
she can come to livechat selecting travel department and our agents will assist her.

Thank You
WorldVentures Team
Customer submitted at 2007-08-01 07:27:52

I have a person trying to book travel to England. She was looking a flight and hotel and asked if it included meals also. I don\'t think so. Can she contact a BTA who can plan a trip for her desired time and get a better deal. It will be for a party of 3+. she is also thinking about joining WV. I\'m a TRA with WV so I can\'t book deals. Can she contact the travel dept and get a package deal??? I want to make sure I\'m giving her good directions for contacting you first.


InquiryId :  12814  InquiryType :  Existing Reservation  DateAndTime :  2007-08-01 07:37:01  Status :  Replied and Resolved
Customer submitted at 2007-08-01 07:37:01

#6720 8186 6741 I wrote an email yesterday with some questions regarding above package. One of questions was: ground transportation? Your company responded that ground transportation was not included in this package. They suggested that I contact your online customer service this morning to hopefully arrange ground transportation. Please help. Becky


InquiryId :  12822  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-01 08:22:52  Status :  Replied and Resolved
Replied By Sunny at 2007-08-02 23:16:00

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-02 23:15:50

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-02 06:47:33

Do you have any vacations relating to taking the Orient Express across Europe?
Replied By Sunny at 2007-08-01 20:05:47

Hi
Can you be more clear about your question?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-01 20:05:39

Hi
Can you be more clear about your question?

Thank You
WorldVentures Team
Customer submitted at 2007-08-01 08:22:52

Orient Express


InquiryId :  12835  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-01 10:19:42  Status :  Replied and Resolved
Replied By Terri E at 2007-08-02 06:35:59

Jacquline, thanks you for your Inquiry. Go to your backoffice, and under the Main menu and click on \\\\\\\"RTA\\\\\\\" then go to the bottom of the form and you will see to renew my RTA card, fill it out with your billing information...the fee is $10 and click submit.If you have any other concerns please let us know. Thanks
Replied By Terri E at 2007-08-02 06:35:55

Jacquline, thanks you for your Inquiry. Go to your backoffice, and under the Main menu and click on \\\"RTA\\\" then go to the bottom of the form and you will see to renew my RTA card, fill it out with your billing information...the fee is $10 and click submit.If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-01 10:19:42

I need to renew my id card


InquiryId :  12837  InquiryType :  Hotel  DateAndTime :  2007-08-01 10:46:33  Status :  Replied and Resolved
Customer submitted at 2007-08-01 10:46:33

HELLO, I NEED TO MAKE A HOTEL RESERVATION FOR DAVID TAYLOR AND WIFE AT THE FAIRVIEW INN IN HARRISBURG, PA FOR FRI., AUG.3, DEPARTING SAT., AUG.4TH


InquiryId :  12838  InquiryType :  Flight  DateAndTime :  2007-08-01 11:02:56  Status :  Replied and Resolved
Customer submitted at 2007-08-01 11:02:56

Is the flight price quoted, per person?


InquiryId :  12841  InquiryType :  Flight  DateAndTime :  2007-08-01 11:34:29  Status :  Replied and Resolved
Customer submitted at 2007-08-01 11:34:29

I am trying to book a flight and it comes up it will send me to the link where it came from and will not link it up


InquiryId :  12847  InquiryType :  Existing Reservation  DateAndTime :  2007-08-01 13:11:04  Status :  Replied and Resolved
Customer submitted at 2007-08-01 13:11:04

Hi, I am wondering how commissions are figured and credited. My tracking #\'s are GRPA2692J120, GRP5021F38YA, and GRP34720LZ2A. Thank you, Catherine, email address is cbf5500@aol.com


InquiryId :  12852  InquiryType :  Existing Reservation  DateAndTime :  2007-08-01 13:32:31  Status :  Replied and Resolved
Customer submitted at 2007-08-01 13:32:31

I need to make some adjustments to my booking and there doesnt appear to be anywhere I can do this online. When I ring the telephone Number the message bank is full and I cant leave a message. Pls advise how I can get in touch with Brad Charlie or adjust my existing reservation


InquiryId :  12855  InquiryType :  Existing Reservation  DateAndTime :  2007-08-01 14:18:31  Status :  Replied and Resolved
Customer submitted at 2007-08-01 14:18:31

I was talking to Kevin and lost connection


InquiryId :  12862  InquiryType :  New Reservation  DateAndTime :  2007-08-01 15:42:31  Status :  Replied and Resolved
Replied By Laura Lybrand at 2009-02-12 17:35:56

closed.
Replied By Sunny at 2007-08-01 19:09:31

Hi
May I know exactly what you are searching for?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-01 19:09:22

Hi
May I know exactly what you are searching for?

Thank You
WorldVentures Team
Customer submitted at 2007-08-01 15:42:31

Why can;t i find anything in Catalina?


InquiryId :  12863  InquiryType :  Flight  DateAndTime :  2007-08-01 16:02:53  Status :  Replied and Resolved
Customer submitted at 2007-08-01 16:02:53

I am looking for the best rates to fly to Vegas & motel From Feb 24th Thur Feb 28th. Thank you


InquiryId :  12865  InquiryType :  Flight  DateAndTime :  2007-08-01 16:19:07  Status :  Replied and Resolved
Customer submitted at 2007-08-01 16:19:07

I tried a search on your international air consolidator site and could not even find the airport i need to connect. How is it that every service i have ever tried on the net can give me a quote on DFW to SHE (Shenyang, China) and yours can\'t?


InquiryId :  12868  InquiryType :  New Reservation  DateAndTime :  2007-08-01 17:14:33  Status :  Replied and Resolved
Replied By Sunny at 2007-08-01 19:41:37

Hi
May I have the origin and destination you want to fly?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-01 19:41:31

Hi
May I have the origin and destination you want to fly?

Thank You
WorldVentures Team
Customer submitted at 2007-08-01 17:14:33

Hi...I am very new to WV and am having a problem trying to search for flights. the powersearch tool does not recognize the airport that i would like to fly into.


InquiryId :  12873  InquiryType :  Existing Reservation  DateAndTime :  2007-08-01 17:49:34  Status :  Replied and Resolved
Customer submitted at 2007-08-01 17:49:34

I phoned my AAA credit card member service. There is no reason that the monthly dues cannot be taken out. ID #864535. I have messages from your end that state they were not able to collect the monthly dues. Please try again. I don\'t know what the problem is and neither does AAA credit card.


InquiryId :  12874  InquiryType :  Flight  DateAndTime :  2007-08-01 17:55:51  Status :  Replied and Resolved
Customer submitted at 2007-08-01 17:55:51

I can\'t get the web to give me the hotel and air flight together. It\'s take too long. I gave up.


InquiryId :  12875  InquiryType :  Hotel  DateAndTime :  2007-08-01 18:13:43  Status :  Replied and Resolved
Customer submitted at 2007-08-01 18:13:43

ALL INCLUSIVE PACKAGE FOR 2 ADULTS ONE CHILD 11 YEARS, MID AUGUST 2007, NOT PREFERENCE ON DESTINATION


InquiryId :  12876  InquiryType :  Travel Commission  DateAndTime :  2007-08-01 18:47:46  Status :  Replied and Resolved
Replied By Angela H at 2007-08-09 08:22:34

Dear Perlita, I have researched these bookings for you. Our records indicate that all of these commissions have been paid out to you by direct deposit. The bookings for Delmendo and Tyner were cancelled therefore WorldVentures did not receive commissions for these. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-08-01 18:47:46

The following were booked on my website pearl.worldventures.com. The cruise was March 19. I have not gotten my commission. YOLANDA CONTRERAS: 2939127.cabin-2055 LUCY DE VILLA & FLORENCE PULSIFER: 5422935-cabin 2087 PERLITA & BERT CERILO: 8927475 cabin2083 MILA & RENE DELMENDO: 8058973 cabin 9038 ??(cancelled by the customer) VERONICA AND LEANDE UY: 2224260 cabin 2107 NELLIE AND MELVIN TYNER; 8034570 questionable(cancelled) ALICE AND VEN BAGALSO: 2231991-Cabin #4591 TESSIE VISCONDE DIZON & LYNNIE TUPAS LEE: 9140503 – I will email to you


InquiryId :  12879  InquiryType :  Existing Reservation  DateAndTime :  2007-08-01 19:22:26  Status :  Replied and Resolved
Customer submitted at 2007-08-01 19:22:26

is this the site for Inez?


InquiryId :  12884  InquiryType :  Magazines  DateAndTime :  2007-08-01 21:42:22  Status :  Replied and Resolved
Replied By Sunny at 2007-08-04 21:03:37

Hi
May I have that person\\\\\\\'s first name and last name

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-04 21:03:06

Hi
May I have that person\\\'s first name and last name

Thank You
WorldVentures Team
Customer submitted at 2007-08-04 20:36:36

the person that i obtained the infroamtion from i am unable to locate his web sight. NOW WHAT DO I DO?
Replied By Sunny at 2007-08-02 21:10:45

Hi
You can contact the person who has got a worldventure membership and signup under him and thus become a member.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-02 21:10:38

Hi
You can contact the person who has got a worldventure membership and signup under him and thus become a member.

Thank You
WorldVentures Team
Customer submitted at 2007-08-01 21:42:22

I have tryed on numerous occassions to become an afiliate and have my own web page for home business could some one kindly return my calls or email me advising me how i can get started.


InquiryId :  12888  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-01 23:34:10  Status :  Replied and Resolved
Replied By Karen S at 2007-08-03 08:54:28

I see that you have uploaded your photo, but in order to receive your RTA card you will still need to take the RTA EXAM. If you have any further questions or concerns please feel free to contact us at 972-985-6841. Thank You, Karen Scott Client Services.
Customer submitted at 2007-08-01 23:34:10

I have never received my RTA idenfication card.


InquiryId :  12889  InquiryType :  Existing Reservation  DateAndTime :  2007-08-01 23:51:28  Status :  Replied and Resolved
Customer submitted at 2007-08-01 23:51:28

I booked a hotel and a car earlier today but I have not received a conformation email at this time. How long do you think this should take?


InquiryId :  12894  InquiryType :  Dreamtrips  DateAndTime :  2007-08-02 07:21:06  Status :  Replied and Resolved
Replied By Mike K at 2007-08-02 06:59:14

you would check out on the morning of the 9th.
Customer submitted at 2007-08-02 07:21:06

The dates are August 5-9th. Help. I am not a world traveler. Does this mean that we come home on the 9th or do we leave Puerto Vallarta on the 10th?


InquiryId :  12911  InquiryType :  Hotel  DateAndTime :  2007-08-02 10:23:42  Status :  Replied and Resolved
Customer submitted at 2007-08-02 10:23:42

Can you tell me if there is anything available for August 5-12 in the Loews Miami. I need an ocean view room on an upper level


InquiryId :  12913  InquiryType :  Flight  DateAndTime :  2007-08-02 10:30:08  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:03:12

Hi
Login to your dotcom site and submit a booking mentioning your fried as passenger.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:03:07

Hi
Login to your dotcom site and submit a booking mentioning your fried as passenger.

Thank You
WorldVentures Team
Customer submitted at 2007-08-02 10:30:08

I need to book a flight for a friend from my website


InquiryId :  12916  InquiryType :  Magazines  DateAndTime :  2007-08-02 10:52:21  Status :  Replied and Resolved
Replied By Sunny at 2007-08-02 18:51:13

Hi
Login to your back office and click on online forms at the top of the back office homepage and submit the payment update form with correct expiration date.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-02 18:51:06

Hi
Login to your back office and click on online forms at the top of the back office homepage and submit the payment update form with correct expiration date.

Thank You
WorldVentures Team
Customer submitted at 2007-08-02 10:52:21

My recurring order # 100042936 failed because of my credit card\'s expiration date..per your email.. the new expiration date is: 06.11 Same number. Thank you. Pam Peseux


InquiryId :  12917  InquiryType :  Magazines  DateAndTime :  2007-08-02 10:52:44  Status :  Replied and Resolved
Customer submitted at 2007-08-02 10:52:44

My recurring order # 100042936 failed because of my credit card\'s expiration date..per your email.. the new expiration date is: 06.11 Same number. Thank you. Pam Peseux


InquiryId :  12919  InquiryType :  Dreamtrips  DateAndTime :  2007-08-02 11:38:49  Status :  Replied and Resolved
Replied By Mike K at 2007-08-02 12:29:48

Please use the GROUP TRAVEL tab on your travel biz page, fill in as much information as possible and submit. We will start working on finding you the best price and destination for your needs.
Customer submitted at 2007-08-02 11:38:49

paul gauguin tahiti 25th wedding anniv. trip 2 up to possibly 6 people looking for 7 - 11 days balcony rooms our 25th anniv is in Jan 2009 1 1/2 yrs away looking for what the best time of the year to book for price would be.


InquiryId :  12921  InquiryType :  Dot Biz  DateAndTime :  2007-08-02 11:53:08  Status :  Replied and Resolved
Replied By Sunny at 2007-08-02 19:56:46

Hi
We have cancelled your account per your request.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-02 19:56:36

Hi
We have cancelled your account per your request.

Thank You
WorldVentures Team
Customer submitted at 2007-08-02 11:53:08

Hi-- I am trying to cancel my membership as my year is ending and am not able to get into my \"Dot Biz\" to complete the task as I understand this is the location I need to be in. When I log in, \"Dot Biz\" is not even a link for me to manage. Will you please assist? Thank you!


InquiryId :  12942  InquiryType :  Existing Reservation  DateAndTime :  2007-08-02 16:15:44  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:34:28

Hi
May I have the booking id#

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:34:23

Hi
May I have the booking id#

Thank You
WorldVentures Team
Customer submitted at 2007-08-02 16:15:44

I would like to check on a reservation.


InquiryId :  12944  InquiryType :  Existing Reservation  DateAndTime :  2007-08-02 16:43:06  Status :  Replied and Resolved
Customer submitted at 2007-08-02 16:43:06

I reserved a vehicle for the Aug 9-13. Tracking number# grp20bia1231. i ried checking my itinerary but nothing comes up. i have not received any emails.


InquiryId :  12952  InquiryType :  General Questions  DateAndTime :  2007-08-02 19:10:03  Status :  Replied and Resolved
Replied By Sunny at 2007-08-02 23:27:52

Hi
Please contact at 972-985-6841.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-02 23:27:42

Hi
Please contact at 972-985-6841.

Thank You
WorldVentures Team
Customer submitted at 2007-08-02 19:10:03

what is the phone number to contact somebody live? I searched the entire site and did not find a phone number to call and get help.


InquiryId :  12954  InquiryType :  Billing  DateAndTime :  2007-08-02 19:49:22  Status :  Replied and Resolved
Replied By Terri E at 2007-08-03 09:06:28

Crystal, thanks for your Inquiry. You would need to submit the request in your backoffice, under the Main Menu..Support/On-line forms and fill out a \\\"payment update form\\\" and submit to billing and they will update your account. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-02 19:49:22

I need to change my billing information. I do not see that option from here. How do I do it?


InquiryId :  12958  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-02 20:42:36  Status :  Replied and Resolved
Replied By Sunny at 2007-08-02 23:25:02

Hi
In order to install, click on the download Powerseach toolbar at the top of the .com website then enter your Email Address, Confirm Email, Name, Zip code. And proceed with installation. Also please recheck the emailid again.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-02 23:24:56

Hi
In order to install, click on the download Powerseach toolbar at the top of the .com website then enter your Email Address, Confirm Email, Name, Zip code. And proceed with installation. Also please recheck the emailid again.

Thank You
WorldVentures Team
Customer submitted at 2007-08-02 20:42:36

can\'t download plus it keep saying that my email isn\'t valid email and it is


InquiryId :  12963  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-02 21:47:01  Status :  Replied and Resolved
Customer submitted at 2007-08-02 21:47:01

Question #1 I was wondering about the status of my RTA card.? Question #2 We saw Wayne Nugent in Oakbrook and were wondering if we could get a copy of his power point slide show?? There are some informative slides not in current slide show. Thanks!! Kris Casillas


InquiryId :  12965  InquiryType :  Existing Reservation  DateAndTime :  2007-08-02 22:08:14  Status :  Replied and Resolved
Customer submitted at 2007-08-02 22:08:14

I am trying to refer my website????


InquiryId :  12972  InquiryType :  Dot Com Site  DateAndTime :  2007-08-02 23:38:30  Status :  Replied and Resolved
Replied By Sunny at 2007-08-02 23:19:50

Hi
I checked https://www.world-venture.com/ and I can see a logo uploaded there .

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-02 23:19:35

Hi
I checked https://www.world-venture.com/ and I can see a logo uploaded there .

Thank You
WorldVentures Team
Customer submitted at 2007-08-02 23:38:30

Hello My subdomain name is (gpettravel.worldventures.com) ID-769655 PW-12345 I tried updating our company logo on the (gpettravel.worldventures.com) site but the new logo was rejected! Please help!


InquiryId :  12979  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-03 01:41:39  Status :  Replied and Resolved
Replied By Terri E at 2007-08-03 07:59:12

Michael, I\\\'m not sure what your question is. The Iata# on the verification form is current and correct. If you need more information please contact us. Thanks
Customer submitted at 2007-08-03 01:41:39

In attempting to register as a Travel Agent on Hyatt\'s website, I am prompted that World Ventures IATA number is invalid. I printed the verification letter from my site and tried both IATA numbers. Something I should know?


InquiryId :  12983  InquiryType :  New Reservation  DateAndTime :  2007-08-03 06:27:31  Status :  Replied and Resolved
Replied By Dilan D at 2007-08-03 13:09:58

Hi
Please get connected with the Live Chat to resolve the issue.
Thanking you.
Worldventures team.
Customer submitted at 2007-08-03 06:27:31

when I try to book flight, nothing happens. It says it is going to send me to site of the fare I selected. Nothing


InquiryId :  12985  InquiryType :  Flight  DateAndTime :  2007-08-03 07:15:00  Status :  Replied and Resolved
Customer submitted at 2007-08-03 07:15:00

Ted, This is Heather at Deaconess. I am needing a plane ticket however I need the cheapest way. Can you get in contact with me?


InquiryId :  13015  InquiryType :  Dreamtrips  DateAndTime :  2007-08-03 09:18:00  Status :  Replied and Resolved
Replied By Mike K at 2007-08-03 09:02:00

Even though she is your guest, she is not 18 and must be listed in the section bleow for children.
Customer submitted at 2007-08-03 09:18:00

I want to take my daughter (my guest) who is only 17 years old. How do I register her since the birth date field only goes to 1989 and her birthday is in 1990?


InquiryId :  13016  InquiryType :    DateAndTime :  2007-08-03 09:20:12  Status :  Pending
Customer submitted at 2007-08-03 09:20:12

Good Morning Ladies, I am April Kiser with the Jacksonville Police Department, I received your flyer in the Chamber focus newsletter this morning. So I wanted to let you ladies in on something that will be happening during this years Wing Ding... The Jacksonville Police, & Sherwood Police Department will be hosting a Wing Ding 5K benefit run for Special Olympics Arkansas. How Great is that! Basically what I am pulling together is ways to make this 5K benefited to the Businesses of Jacksonville, and to Special Olympics Arkansas. We have 1st Arkansas bank of trust, Huff-n-Puff, and Western Sizzlin as our monetary supports, & Seigga trophies is going to supply a 1st place Cup trophy. All of these businesses will receive advertisement before & during the race, the opportunity to put goodies and/or advertisement in the ditty bags, plus have their logo on the back of the runners t-shirts. Seeing your flyer for the first time today gave me an idea... you are a business right here in Jacksonville this is the 1st time I have never heard of you, I wish would have about 2 months ago, my family & I just got back from a booked vacation to Texas that was rushed, rushed rushed! Anyway to the point how you ladies like to put a getaway package together as a donation? What we would do is Travel Party would receive a taxable donation form Special Olympics Arkansas for the cost of the package, & during the 5K we will hold a raffle for the vacation... this way Special Olympics will receive the funds, and Travel Party will receive the advertisement needed to get you noticed. Just an idea, let me know what you think! Thank you for your time, April L. Kiser Jacksonville Police Department 1412 West Main Street Jacksonville, AR 72076 Wk: Phone (501) 982-3191 Fax (501) 985-0505 Email: akiser@cityofjacksonville.net


InquiryId :  13025  InquiryType :  New Reservation  DateAndTime :  2007-08-03 10:09:39  Status :  Replied and Resolved
Replied By Dilan D at 2007-08-03 12:40:34

Hi
This is a different department. Please get connected to the Travel Department for further assistance.
Thanking you.
Worldventures team.
Customer submitted at 2007-08-03 10:09:39

I am unable to reserve a car for my trip to Kauai in October. I booked the airline ticket already, but cannot book the car because the car page screen won\'t allow me to type in pick up city and dates?????


InquiryId :  13027  InquiryType :  Genealogy  DateAndTime :  2007-08-03 10:16:19  Status :  Replied and Resolved
Replied By Terri E at 2007-08-03 11:45:34

Sherryne, thanks for your Inquiry. Your Url: is kingliving.worldventures.biz your WV id# 863267 and password is 1234 Log into your Url click on \\\"Log In\\\" put your Id and password in and log into your backoffice. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-03 10:16:19

not receiving any information so I can get to the backoffice


InquiryId :  13029  InquiryType :  Magazines  DateAndTime :  2007-08-03 10:38:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-26 18:14:48

Our records show that your membership stands cancelled from August 5th and the $39.94 was last charged on the 29th of july and there has been no charges from the date of cancellation.

Thank you
worldventures Team
Customer submitted at 2007-08-31 09:44:29

Hello! I am having a problem with your company. I have received two emails that claim worldventures is still generating my account. I have canceled the account about a month ago and would like to be taken out of the system. If by any chance the order goes through i expect to have the funds returned to my bank account, if by any chance I am charged a NSF fee I also epect refund on that since the order was not supposed to go through. I would appreciate that this matter be resolved as soon as possible without any problems. Please contact me ASAP.
Replied By Dilan D at 2007-08-03 12:39:13

Hi
For cancelling your account, please log in to your .biz site and click on Home under Main Menu >Online Forms and fill up the Cancellation Form.
Thanking you.
Worldventures team.
Customer submitted at 2007-08-03 10:38:15

I would like to cancel my world ventures account and I'm not sure how to.


InquiryId :  13030  InquiryType :  Existing Reservation  DateAndTime :  2007-08-03 10:50:55  Status :  Replied and Resolved
Customer submitted at 2007-08-03 10:50:55

I\'ve already booked a cruise with RANDY WALKER and i\'ve been emailing him to give him the final payment and he has not yet returned my emails... I just want to pay .. i don\'t understand why he wouldn\'t want the rest of the payment? PLEASE HELP!! I also tried calling the 800 number, doesn\'t seem to help either


InquiryId :  13033  InquiryType :  Hotel  DateAndTime :  2007-08-03 11:40:41  Status :  Replied and Resolved
Customer submitted at 2007-08-03 11:40:41

I\'m trying to get information on hotels in Fiji and the dates and prices are blank. Also, I cannot get more information on the hotels. Is there a problem with your search engine?


InquiryId :  13037  InquiryType :  Existing Reservation  DateAndTime :  2007-08-03 11:48:20  Status :  Replied and Resolved
Customer submitted at 2007-08-03 11:48:20

I have received a confirmation of my Carival Cruise trip starting August 5th, but I can\'t find a confirmation number on my printed confirmation. Carnival Cruise needs that number before I can book my excursions. Can you help me with getting that number?


InquiryId :  13056  InquiryType :  Existing Reservation  DateAndTime :  2007-08-03 14:24:04  Status :  Replied and Resolved
Customer submitted at 2007-08-03 14:24:04

is this you Virginia? I just want to thank you for helping me find my way back from SF on the Bart. You are quite the little business lady. When I got back there was a terrified Chinese lady who was lost and I was able to help her find her way to Ross and her daughter. It was a fun day and nice meeting you. Hope biz is great. Kelly Klosterman


InquiryId :  13070  InquiryType :  New Reservation  DateAndTime :  2007-08-03 15:25:06  Status :  Replied and Resolved
Customer submitted at 2007-08-03 15:25:06

I AM LOOKING TO MAKE A RESERVATION IN THE FIJI AREA IN 2009 (AUGUST) AND EVERYTHING COMES UP N/A.


InquiryId :  13074  InquiryType :  Flight  DateAndTime :  2007-08-03 15:45:00  Status :  Replied and Resolved
Customer submitted at 2007-08-03 15:45:00

I have a question about a flight time listed...


InquiryId :  13075  InquiryType :  Billing  DateAndTime :  2007-08-03 15:46:16  Status :  Replied and Resolved
Replied By Karen O at 2007-08-03 19:12:03

Please go to your back office and complete the \\\\\\\"online form\\\\\\\" for cancellation.
Replied By Karen O at 2007-08-03 19:11:29

Please go to your back office and complete the \\\"online form\\\" for cancellation.
Customer submitted at 2007-08-03 15:46:16

I want to cancel my participation in World Ventures right away. Please let me now how to do this. I can\'t find a number to contact anyone. Also I noticed that I have a monthly charge from leadstore.com, I don\'t know what it is, is it related to World Ventures?


InquiryId :  13082  InquiryType :  All Other Commissions  DateAndTime :  2007-08-03 17:38:56  Status :  Replied and Resolved
Replied By Angela H at 2007-08-10 07:30:29

Dear David, We have the one booking for Treasure Island. If you could please fax in the itenerary information for the other bookings to 972-985-6842. Put them to the attention of Meredith or Angela and we will be able to get you your due commissions. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2007-08-03 17:38:56

We rented 3 vans for the trip from the site and did not see it in the commision package I also dont see my 2 rooms that I had on the trip


InquiryId :  13084  InquiryType :  New Reservation  DateAndTime :  2007-08-03 18:25:30  Status :  Pending
Customer submitted at 2007-08-03 18:25:30

I am trying to book the Four Points by Sheraton Manhattan-Chelsea in New York City, New York, but when I select book it gives me the Four Points Sheraton by the Airport. That\'s not the one I want. Why does it keep doing that?


InquiryId :  13089  InquiryType :  Existing Reservation  DateAndTime :  2007-08-03 19:39:04  Status :  Replied and Resolved
Customer submitted at 2007-08-03 19:39:04

how do i cancel my membership and stop the 39.95 month out of my account id # 880826


InquiryId :  13092  InquiryType :  Billing  DateAndTime :  2007-08-03 22:02:45  Status :  Replied and Resolved
Customer submitted at 2007-08-07 15:24:32

thank you
Replied By Veronica H at 2007-08-07 11:19:46

Hello: In regards to your inquiry, I show that you will be getting a refund in the amount of 39.94. Thanks, CSR Dept.
Customer submitted at 2007-08-03 22:02:45

I faxed a cancelation letter to you as i was instructed in a chat log. The person stated I could mail or Fax the cancellation to 972-985-6740. This is what is did on 7/2/07 and you still deducted 40 from my credit card on 7/31/07. Iam disputing this charge as i did as instructed by the chat person. Never did this person state that i could only cancel online. now in chat tonight 8/3/07 i was explained that i should be doing what im doing now. i have a copy of the chat if you can not produce yours. my letter stated exact words by chat person: Felecia Henderson Representative ID 853139 p.o. box 76364 st. petersburg, fl or 3235 12th street north st. petersburg 33704 to whom it may concern I Felecia Henderson would like to cancel my Dream Trips Membership, RTA Tutorial Programs, & my customer Agreement (s) effectively immediatley. Please do so now. I hope to here from you soon about the dispute.


InquiryId :  13094  InquiryType :  Existing Reservation  DateAndTime :  2007-08-03 23:30:57  Status :  Replied and Resolved
Customer submitted at 2007-08-03 23:30:57

I would like to create a trip for a group of 10-14 that would be in Las Vegas at the end of May of first week of June. Some people would fly from Milwaukee, WI, some from Chicago, IL, and some from Phoenix, AZ. I would like to stay on the Strip at either the Paris, Venecitian, or the Casears Palace. How do I go about getting this?


InquiryId :  13095  InquiryType :  Existing Reservation  DateAndTime :  2007-08-04 00:41:57  Status :  Replied and Resolved
Customer submitted at 2007-08-04 00:41:57

PLS note I called your customer service number and was told to e-mail you (this is my 3.e-mail) Awaiting your urgent reply** See below my original booking,then your e-mail on July13. when we already had left on the trip TRIP STARTED JULY 12 !!!!!!!! That should not have happened,not being notified sooner ! ....we lost 7 hrs at the airport plus had to spend there at least 30.-- plus it cut down our trip time tremendously! Rather expensive for the 2 days that were left ! also Sprit airlines is very unfriendly not customer oriented,they did not charge us for checking ONE bag but on the return flight they charged us 10.-- for one bag ! When we bought a trip package! They did not acknowledge that ! in your booking e-mail you wrote: The TripTailor combines special rates that we receive from our air, hotel, and car suppliers for package inclusions. How would you feel ? ,this was not a good trip .. wish I can recommend your company and to make it better,thank you for issuing a partial refund. Thank you for your urgent reply,pls e-mail me back ! Have a blessed Day Romy Schneider e-mail:romy.schneider@cox.net ----- Original Message ----- From: Services, Travel To: romy.schneider@cox.net Sent: Friday, July 13, 2007 19:08 Subject: FW: Important! Your Orlando, FL trip booked on TripTailor has been changed Dear Romy, Below is a schedule change email from the vendor, please review the details. Shiraz Travel Department Thank you for using WorldVentures for all your travel needs. For all requests that include air, please check in with the airline 24 hours before departure. WorldVentures tracking ID : GRPWU210362A -------------------------------------------------------------------------------- From: support@triptailor.com [mailto:support@triptailor.com] Sent: Fri 7/13/2007 4:09 AM To: Services, Travel Subject: Important! Your Orlando, FL trip booked on TripTailor has been changed THANK YOU FOR USING TripTailor Dear ROMY, Thank you for making your travel plans with TripTailor ! The airline has recently made a change to your flight schedule/flight numbers. Your travel plans have been updated and your current itinerary is shown below. Please review this information carefully and save this notification for future reference. If your purchase includes additional travel components, such as car or hotel, we have verified that these components will not be impacted by the change to your flight itinerary. A return call to TripTailor is not necessary. You may review your current travel reservations online, including all travel accommodations with the latest updates. We strongly recommend that you recheck your reservation on line 24 hours prior to departure for in the U.S. and Canada and 48 hours prior to departure for international flights for any last minute changes. Thank you, TripTailor ITINERARY INFORMATION Your Itinerary is: NK954 12JUL DEPARTS LAS VEGAS AT 1010P ARRIVES FT LAUDERDALE AT 540A NK974 13JUL DEPARTS FT LAUDERDALE AT 135P ARRIVES ORLANDO INTL AT 235P NK975 15JUL DEPARTS ORLANDO INTL AT 315P ARRIVES FT LAUDERDALE AT 415P NK777 15JUL DEPARTS FT LAUDERDALE AT 810P ARRIVES LAS VEGAS AT 1025P CUSTOMER SERVICE To cancel or modify your trip, call our Customer Service Center. Please reference your Trip ID: 271831529407 In the USA: 800-413-5771 **************************************************************LWWYPG From: TripTailor [mailto:reservations@triptailor.com] Sent: Sun 7/1/2007 11:20 PM To: Services, Travel Subject: TripTailor-Romy Schneider Orlando International Airport 271831529407 Dear Romy: Thank you for making your travel arrangements with TripTailor. We\'ve included a copy of your itinerary below for your records. ************************************************************** Travel Alert! ************************************************************** The TSA has adjusted its ban on liquids, aerosols, and gels, so you can now carry the following items on board your flight: -------------------- >Travel-size toiletries (3 ounces or less) that fit comfortably in a quart-size, clear plastic zip-top bag. One zip-top bag is permitted per passenger. Beverages and other items purchased in the secure boarding area. >At the security checkpoint, place the zip-top bag of liquids in a bin or on the conveyor belt for inspection. >Passengers carrying on larger amounts of prescription liquid medications, baby formula, and diabetic glucose treatments must declare these at the security checkpoint for additional screening. Arrive at the airport early. Enhanced security measures may mean longer lines at security checkpoints. This new security policy applies to all domestic and international flights departing from U.S. airports. We always recommend checking the TSA Web site (www.tsa.gov) for the most up-to-date information about security procedures. If you are departing from a non-U.S. airport, be sure to check that airport\'s security policies and pack accordingly. -------------------- Reservation Status: ------------------- Your TripTailor reservation is complete. You can find out which documents are required for your destination by visiting: http://www.travisa.com/partnerone To pass through airport security and proceed to your departure gate, you must have both your boarding pass and a valid, government-issued photo ID. Please also note the additional documentation requirements above for international flights. We encourage you to recheck your flights 24 hours before departure for domestic flights and 48 hours before departure for international flights. As a reminder, your ticket is electronic, so you will not receive a paper ticket in the mail. Your TripTailor Trip ID is: 2718 3152 9407 Your phone number for this trip: 702.731.3738 Itinerary for: Romy Schneider Mark Hartzell Flight Details: --------------- ______________________________________________________ Flight: Spirit Airlines flight 954 ( non-stop ) Operated by Spirit Airlines Depart: Las Vegas McCarran International Airport (LAS) - Terminal Information Unavailable Thu, Jul 12 at 10:10 PM Arrive: Fort Lauderdale/Hollywood International Airport (FLL) - Terminal Information Unavailable Fri, Jul 13 at 05:40 AM Seat: N/A Flight Time: 4 hrs 30 min ______________________________________________________ Flight: Spirit Airlines flight 198 ( non-stop ) Operated by Spirit Airlines Depart: Fort Lauderdale/Hollywood International Airport (FLL) - Terminal Information Unavailable Fri, Jul 13 at 06:40 AM Arrive: Orlando International Airport (MCO) - Terminal Information Unavailable Fri, Jul 13 at 07:35 AM Seat: N/A Flight Time: 0 hrs 55 min ______________________________________________________ Flight: Spirit Airlines flight 975 ( non-stop ) Operated by Spirit Airlines Depart: Orlando International Airport (MCO) - Terminal Information Unavailable Sun, Jul 15 at 03:15 PM Arrive: Fort Lauderdale/Hollywood International Airport (FLL) - Terminal Information Unavailable Sun, Jul 15 at 04:15 PM Seat: N/A Flight Time: 1 hrs 0 min ______________________________________________________ Flight: Spirit Airlines flight 777 ( non-stop ) Operated by Spirit Airlines Depart: Fort Lauderdale/Hollywood International Airport (FLL) - Terminal Information Unavailable Sun, Jul 15 at 08:10 PM Arrive: Las Vegas McCarran International Airport (LAS) - Terminal Information Unavailable Sun, Jul 15 at 10:25 PM Seat: ${seat} ${seat} Flight Time: 5 hrs 15 min _____________________________________________________ Hotel Details: -------------- ______________________________________________________ Hotel: Suburban Extended Stay Orlando North 210 N OXFORD ROAD Casselberry FL 32707 Tel: 4072657699 Room: 1 room,2 nights Room 1( 2Adults - Romy Schneider ) Standard Room with 1 Double Bed Smoking Check-in: Fri, Jul 13 Check-out: Sun, Jul 15 Policy: Guaranteed Late Arrival Status: MTS Confirmation Code: 333085455 Confirmation Code: 51193263 ______________________________________________________ Trip cost details: ------------------ All prices are shown in U.S. dollars: 2 adults Flight + Hotel Price: $809.84 Taxes and Fees (Flight + Hotel): $143.38 ----------- TripTailor Price: $953.22 Any incidental hotel charges such as extra person fees, parking, phone calls, room service or energy surcharges must be handled directly between you and the property. The TripTailor combines special rates that we receive from our air, hotel, and car suppliers for package inclusions. Our agreements with such suppliers prohibit us from breaking down the prices for the individual components. Our packages offer customers the convenience and savings of booking their entire trip in one transaction. ______________________________________________________


InquiryId :  13098  InquiryType :  Hotel  DateAndTime :  2007-08-04 04:17:53  Status :  Replied and Resolved
Customer submitted at 2007-08-04 04:17:53

GRPJ6Z21Q40Q confirmation # booked hotel approx 10 hours ago still says status pending i want to cancel booking i need to find a room right away thank you


InquiryId :  13102  InquiryType :  Billing  DateAndTime :  2007-08-04 08:37:11  Status :  Replied and Resolved
Replied By Stephen E at 2007-08-09 07:53:00

Good Morning, Those charges from World Ventures can not be reimbursed. Thanks, World Venture Client Services
Replied By Stephen E at 2007-08-09 07:52:46

Good Morning, Those charges from World Ventures can not be reimbursed. Thanks, World Venture Client Services
Customer submitted at 2007-08-04 08:37:11

I received a $5 dollar per transaction booking commission. How do I get a receipt of each of these $5 transactions for company travel reimbursement? Thank You Robert Zella


InquiryId :  13108  InquiryType :  Existing Reservation  DateAndTime :  2007-08-04 11:29:59  Status :  Replied and Resolved
Customer submitted at 2007-08-04 11:29:59

I want to sign up as a travel agent at the north hollywood group. i need location info to attend next meeting or a reps name with sign up cost. or can i sighup now.


InquiryId :  13113  InquiryType :  Dot Com Site  DateAndTime :  2007-08-04 13:20:32  Status :  Replied and Resolved
Replied By Sunny at 2007-08-06 19:06:36

Hi
In order to remove powersearch toolbar, go to your control panel, click programs/uninstall programs and select the toolbar to uninstall. Try installing it again once you have uninstalled it.
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-06 19:01:22

Hi
In order to remove powersearch toolbar, go to your control panel, click programs/uninstall programs and select the toolbar to uninstall. Try installing it again once you have uninstalled it.
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac.

Thank You
WorldVentures Team
Customer submitted at 2007-08-04 13:20:32

Hello, I downloaded the powersearch toolbar yesterday. Today I logged in and there is an error message saying \"toolbar is corrupted. Click here to uninstall\" What is going on with this? This is the second time this has happened. I also cannot refer my website. I need technical help please! Joe Verrico


InquiryId :  13116  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-04 14:16:37  Status :  Replied and Resolved
Replied By Sunny at 2007-08-04 18:15:44

Hi
The card usually gets sent within 10 days after taking the test and uploading and acceptance of photo. you can make a search on your .com site (https://www.world-venture.com/) for airfare.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-04 18:15:34

Hi
The card usually gets sent within 10 days after taking the test and uploading and acceptance of photo. you can make a search on your .com site (https://www.world-venture.com/) for airfare.

Thank You
WorldVentures Team
Customer submitted at 2007-08-04 14:16:37

How long does the process take after the picture is summitted? How do I book airfare for myself? online as well or call a certain #?


InquiryId :  13120  InquiryType :  Existing Reservation  DateAndTime :  2007-08-04 15:43:17  Status :  Replied and Resolved
Replied By Mike K at 2007-10-01 08:04:39

This cruise went out this last August of 2007. You do not have any reservation.
Customer submitted at 2007-08-04 15:43:17

I have a reservation for a dreamtrip: cruise in August 12-18. I would like to add my 14 year old son. Can I? Patricia May


InquiryId :  13122  InquiryType :  Billing  DateAndTime :  2007-08-04 15:50:14  Status :  Replied and Resolved
Replied By Veronica H at 2007-08-07 11:37:28

Hello: You may go into your back office and click on billing manager then you would click on payment. There you will see how to change the credit card number and etc. Thanks, CSR Dept.
Customer submitted at 2007-08-04 15:50:14

How do I change my recurring billing credit card info?


InquiryId :  13123  InquiryType :  Existing Reservation  DateAndTime :  2007-08-04 15:56:11  Status :  Replied and Resolved
Customer submitted at 2007-08-04 15:56:11

I BOOKED THE BAHAMAS CRUISE WITH ROYAL CARIBBEAN ON THIS SITE FOR DATES SEP 24 TO SEPT 28 AND WE WERE GIVEN AN OUTSIDE CABIN ON THE 8 DECK. WOULD LIKE TO CHANGE TO DECK 6 OCEANVIEW. PLEASE COFIRM NEW PRICE AND BOOKING. THANK YOU,


InquiryId :  13126  InquiryType :  Dreamtrips  DateAndTime :  2007-08-04 16:45:54  Status :  Replied and Resolved
Replied By Mike K at 2007-08-06 06:51:17

Is it a Dreamtrip? If so, are you already taking a guest?
Customer submitted at 2007-08-04 16:45:54

I would like to know if I can add someone to the cruise I am taking in Sept.


InquiryId :  13129  InquiryType :  Billing  DateAndTime :  2007-08-04 17:07:39  Status :  Replied and Resolved
Replied By Courtney T at 2007-08-08 06:36:32

Good Morning, To confirm your reservation, please visit your .com site. Initiate a live chat and enter your booking confirmation number. Thank you, Client Services
Customer submitted at 2007-08-04 17:07:39

need confirmation of hotel reservations GRPO16W2C9P0


InquiryId :  13137  InquiryType :  Billing  DateAndTime :  2007-08-04 23:23:21  Status :  Replied and Resolved
Replied By Karen S at 2007-08-07 14:02:51

To change your credit card billing information, go to your back office home page. Click on Support Online Forms, Payment Update Form and enter whatever changes you need to make for your credit card. The phone number to reach Customer Service is 972-985-6481. Thank you, Client Services
Replied By Karen S at 2007-08-07 14:02:46

To change your credit card billing information, go to your back office home page. Click on Support Online Forms, Payment Update Form and enter whatever changes you need to make for your credit card. The phone number to reach Customer Service is 972-985-6481. Thank you, Client Services
Customer submitted at 2007-08-04 23:23:21

what happened to this website,i haven\'t log in for a long time and before i could easily access the links in my back office,what happened??? I need to change my credit card billing,where can i change it? Is there a phone number to call or what link should i go to?


InquiryId :  13139  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-04 23:25:59  Status :  Replied and Resolved
Replied By Veronica H at 2007-08-06 10:54:26

Good Afternoon: In regards to your inquiry I do apolgize for your reps not recieving their membership cards, if you can please verify their id numbers or names so I can assist you futher. You may contact us by via phones or via chat. Thanks, CSR Dept.
Replied By Veronica H at 2007-08-06 10:54:18

Good Afternoon: In regards to your inquiry I do apolgize for your reps not recieving their membership cards, if you can please verify their id numbers or names so I can assist you futher. You may contact us by via phones or via chat. Thanks, CSR Dept.
Customer submitted at 2007-08-04 23:25:59

I have friends who joined Worldventures because i encouraged them to join but I/they are very disappointed because its almost been a year that they have not received their membership cards.They\'re planning to cancel their memberships soon, and i cannot blame them for that.


InquiryId :  13143  InquiryType :  New Reservation  DateAndTime :  2007-08-05 09:43:35  Status :  Replied and Resolved
Customer submitted at 2007-08-05 09:43:35

Want to book multiple flight from SFO TO BKK,Dec 14th From BKK TO BOM on Dec23,return Jan3rd BOM TO SFO, YOUR SITE IS UNABLE TO GIVE ANY RESULTS


InquiryId :  13144  InquiryType :  Dreamtrips  DateAndTime :  2007-08-05 09:44:24  Status :  Replied and Resolved
Replied By Mike K at 2007-08-06 06:56:53

There are still a few rooms available, let us know if you want to go on this great trip.
Customer submitted at 2007-08-05 09:44:24

Hello The Cabo San Lucas mexico dreamtrip package for $299.00 on September 20th -23rd is this Trip still available to purchase.... Thank-you in advance


InquiryId :  13146  InquiryType :  Existing Reservation  DateAndTime :  2007-08-05 10:30:55  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 21:54:00

Hi
The confirmation email for booking id : 9P05921K6 was sent to you on Sat 8/4/2007 4:57 PM .

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 21:53:51

Hi
The confirmation email for booking id : 9P05921K6 was sent to you on Sat 8/4/2007 4:57 PM .

Thank You
WorldVentures Team
Customer submitted at 2007-08-05 10:30:55

I have not received email confirmation and need it asap. Thanks a bunch!


InquiryId :  13149  InquiryType :  Existing Reservation  DateAndTime :  2007-08-05 12:18:27  Status :  Replied and Resolved
Customer submitted at 2007-08-05 12:18:27

this is my second time contacting you. i have reserved a vehicle, but have not heard anything since. The tracking #grp20bia1231


InquiryId :  13152  InquiryType :  New Reservation  DateAndTime :  2007-08-05 13:33:05  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-06 10:50:36

Yes, once you are at the .com home page click on flights up at the top.
Replied By Ric Q at 2007-08-06 10:50:28

Yes, once you are at the .com home page click on flights up at the top.
Customer submitted at 2007-08-05 13:33:05

Can I select travel for a flight only? We already have a timeshare to stay. Sandi


InquiryId :  13154  InquiryType :  Existing Reservation  DateAndTime :  2007-08-05 15:16:42  Status :  Replied and Resolved
Customer submitted at 2007-08-05 15:16:42

I would like to know is there is a parking lot for cars when we go on a cruise from Miami to Bahamas , etc. Sept 17- 21


InquiryId :  13160  InquiryType :  New Reservation  DateAndTime :  2007-08-05 17:50:00  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-06 11:14:58

The new sites run under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Replied By Ric Q at 2007-08-06 11:14:54

The new sites run under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-08-05 17:50:00

i am having problems with the website. when I go to direct booking site it does not show a new window.


InquiryId :  13161  InquiryType :  Flight  DateAndTime :  2007-08-05 20:45:24  Status :  Replied and Resolved
Customer submitted at 2007-08-05 20:45:24

IM TRYING TO BOOK SOMe FLIGHTS FROM SMF TO ABV OR KAN IN AFRICA and get some hotel rooms in nigeria APRIL 18TH - 30TH HOW CAN I GET THIS DONE CONTACT ME ASAP


InquiryId :  13163  InquiryType :  Dreamtrips  DateAndTime :  2007-08-05 22:21:45  Status :  Replied and Resolved
Replied By Mike K at 2007-08-06 06:59:37

Dreamtrips are extra low priced vacation packages for dreamtrip members.
Customer submitted at 2007-08-05 22:21:45

What is dreamtrips?


InquiryId :  13168  InquiryType :  New Reservation  DateAndTime :  2007-08-06 00:00:05  Status :  Replied and Resolved
Customer submitted at 2007-08-06 00:00:05

I am trying to book the Hyatt Lost Pines Resort in Austin and it keeps sending me back to the main page?


InquiryId :  13198  InquiryType :  Hotel  DateAndTime :  2007-08-06 10:22:58  Status :  Replied and Resolved
Customer submitted at 2007-08-06 10:22:58

I just wanted to let you know that when I was searching for hotel for Springdale, UT, when you click on the Quality Inn, it brings up an address for Iowa.


InquiryId :  13199  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 10:24:22  Status :  Replied and Unresolved
Replied By Sunny at 2007-09-27 21:59:58

Hi
The reservation was confirmed.
Customer submitted at 2007-08-06 10:24:22

Need to pay for my cruise, and confirm the tickets etc.


InquiryId :  13205  InquiryType :  Billing  DateAndTime :  2007-08-06 11:19:42  Status :  Replied and Resolved
Replied By Terri E at 2007-08-08 06:48:54

Robert, thanks for your Inquiry. You would need to get that receipt from the vendor who charged the $5. WV doesn\\\'t charge you. If you are booking a Car, Hotel...etc. the vendor that you are booking from on the dot.com site, charges anywhere from $5-10 to book. You must contact them. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-06 11:19:42

Could someone please tell me how to get a receipt for this $5 booking commission that is billed to my credit card. This is my second email.


InquiryId :  13206  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 11:25:22  Status :  Pending
Customer submitted at 2007-08-06 11:25:22

Please confirm reservation. Melia Turquesa - All Inclusive Sat Sept 8,2007 - Sat Sept 15,2007 Total Price :$ 978 Could you please confirm if the hotel include Airport transportation? Thank you, Eduardo & Nubia Rodriguez ---------------------------- Track No.:A80S6S10Z Itinenary Info: GRPA80S6S10Z


InquiryId :  13208  InquiryType :  New Reservation  DateAndTime :  2007-08-06 11:30:58  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-06 14:18:28

Please visit https://www.world-venture.com/
Customer submitted at 2007-08-06 11:30:58

Looking for hotels in Laughlin, Nevada


InquiryId :  13216  InquiryType :  New Reservation  DateAndTime :  2007-08-06 12:54:22  Status :  Replied and Resolved
Customer submitted at 2007-08-06 12:54:22

I\'m trying to make a reservation at a hotel called Palm Beach Shores Resort and I can\'t find it. Also, system is very slow in responding. Please look into it and let me know how I can make the reservation. thank you,


InquiryId :  13218  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 12:58:30  Status :  Replied and Resolved
Customer submitted at 2007-08-06 12:58:30

have customer that would like a 7day alaska cruise.3 adults,a suite would be best. latest dept date august 19 returning by the 26th.would also like to book round trip air in and out of same airport. can you please help me?


InquiryId :  13219  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 13:09:15  Status :  Replied and Resolved
Customer submitted at 2007-08-06 13:09:15

Hi! I buy hotel from your we side,but never received e-mail about it.My number is #GRPCF2104632 It was 1 night Hilton hotel in Greece. $316.25 was charge on my credit card.Can you e-mail me my comformation number? My address is: natalyapk@yahoo.com Thank you Natalya Kovalova


InquiryId :  13226  InquiryType :  General Questions  DateAndTime :  2007-08-06 13:25:53  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-06 15:35:43

We do not have open tickets, You will either have to purchase a one way or roundtrip.
Replied By Ric Q at 2007-08-06 15:35:40

We do not have open tickets, You will either have to purchase a one way or roundtrip.
Customer submitted at 2007-08-06 13:25:53

How can we book an open return ticket to Malaysia? Do we have to book round trip and then pay extra to change the return date? Return will be in 2008 but exact date uncertain.


InquiryId :  13228  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 13:31:41  Status :  Replied and Resolved
Customer submitted at 2007-08-06 13:31:41

Itinenary Info: GRP20640P6PE Track No.:20640P6PE My itinerary says what airlines but does not tell me what the flight number is. How can I get this?


InquiryId :  13231  InquiryType :  All Other Commissions  DateAndTime :  2007-08-06 13:36:09  Status :  Replied and Resolved
Replied By Terri E at 2007-08-07 07:28:17

Margaret, thanks for your Inquiry. Please go to your backoffice and chat with Travel, regarding commissions, on your trip Malaysia. They will be able to give you the infomation that you need. Thanks
Customer submitted at 2007-08-06 13:36:09

If I book this trip to Malaysia at $1121, what would my commission be? I am trying to show a potential client how beneficial World Ventures is if they had their own site. Thank you, Margaret


InquiryId :  13237  InquiryType :  New Reservation  DateAndTime :  2007-08-06 14:06:16  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-06 15:50:19

I am sorry, what is your question? For quicker response make sure to direct your question to its corresponding department.
Customer submitted at 2007-08-06 14:06:16

Cruise Agent


InquiryId :  13252  InquiryType :  Video Training  DateAndTime :  2007-08-06 15:03:20  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-06 15:57:55

The virtual trainer runs under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-08-06 15:03:20

I am having trouble getting into my virtual trainer


InquiryId :  13264  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 16:51:39  Status :  Pending
Customer submitted at 2007-08-06 16:51:39

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InquiryId :  13265  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 16:51:39  Status :  Pending
Customer submitted at 2007-08-06 16:51:39

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InquiryId :  13266  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 16:51:39  Status :  Pending
Customer submitted at 2007-08-06 16:51:39

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InquiryId :  13269  InquiryType :  Hotel  DateAndTime :  2007-08-06 17:04:41  Status :  Replied and Resolved
Customer submitted at 2007-08-06 17:04:41

Need more information about the Atlantis Hotel in Nassau, Bahamas, Royal Tower with EAP. 2 adults, 2 children


InquiryId :  13286  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 19:54:20  Status :  Replied and Resolved
Customer submitted at 2007-08-06 19:54:20

Im in the middle of booking flight for the first time for a relative travling from Kansas City (mci) to Cancun (cun) WV\'S price 523.81 I went to Orbits direct and got a price same flights 473.61 Any Thoughts?


InquiryId :  13287  InquiryType :  Billing  DateAndTime :  2007-08-06 20:07:07  Status :  Replied and Resolved
Replied By Terri E at 2007-08-07 05:58:53

Nenette, your account has been suspended, when you resume your account billing you will pay the back recurring billing. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-06 20:07:07

Please IMMEDIATELY temporarily suspend/stop recurring order # 100035134. I will notify you when I want this to resume. Thank you. Phone 714 778-4640.


InquiryId :  13288  InquiryType :  Billing  DateAndTime :  2007-08-06 20:20:17  Status :  Replied and Resolved
Replied By Terri E at 2007-08-07 05:50:31

Kenya, thanks for your Inquiry. Please call Client Services @ 972 985 6841. Thanks
Customer submitted at 2007-08-06 20:20:17

I WOULD LIKE TO CANCEL MY MEMEBERSHIP WITH WORLDVENTURES. I HAVNOT USED THIS ACCOUNT OR TAKEN ANY TRIPS DUE TO MY BUSY SCHEDULE. I THANK YOU FOR EVERYTHING. PLEASE CALL IF THERE ARE ANY QUESTIONS.CAN YOU CANCEL MY ACCOUNT EFFECTIVE TODAY, AUGUST 8, 2007.


InquiryId :  13295  InquiryType :  Magazines  DateAndTime :  2007-08-06 21:31:18  Status :  Replied and Resolved
Replied By Mike K at 2007-08-07 07:32:01

We are currently looking at several international destinations, thank you for your interest in dreamtrips.
Customer submitted at 2007-08-06 21:31:18

We need a dream trip to Australia and New Zealand offered sometime in March 2008. If you could get that accomplished I have about 12 of my relatives already wanting to go. Please check into that for the best price and places you can find. Thanks Kimberly Brasher


InquiryId :  13296  InquiryType :  Magazines  DateAndTime :  2007-08-06 21:33:16  Status :  Replied and Resolved
Replied By Mike K at 2007-08-07 07:43:36

We are looking into several destinations in the mediteranian.
Customer submitted at 2007-08-06 21:33:16

The Italy cruise is all sold out already? Please get another dream trip to Italy SOON. I would love to see Italy and travel around the area to get to know the people, food, etc.. Thank you for all you do. Please put another one together for all that were not able to go on that one before it sold out.


InquiryId :  13297  InquiryType :  Existing Reservation  DateAndTime :  2007-08-06 21:48:07  Status :  Replied and Unresolved
Customer submitted at 2007-08-06 21:48:07

grpx1721rm02


InquiryId :  13298  InquiryType :  Dreamtrips  DateAndTime :  2007-08-06 21:55:24  Status :  Replied and Resolved
Replied By Mike K at 2007-08-07 07:48:59

You will fly into SJU airport in St. Lucia.
Customer submitted at 2007-08-06 21:55:24

I was interested in the St. Lucia dream trip. When i tried to book airfare I noticed there are two locations for St. Lucia. St. Lucia and Hawnora. Which airport I amsupposed to book?


InquiryId :  13303  InquiryType :  Existing Reservation  DateAndTime :  2007-08-07 03:06:16  Status :  Replied and Resolved
Customer submitted at 2007-08-07 03:06:16

i just booked hotel at the Stratesphere in vegas i was wonderin if my card was charged


InquiryId :  13304  InquiryType :  Group Reservation  DateAndTime :  2007-08-07 03:11:30  Status :  Replied and Resolved
Replied By Mike K at 2007-08-16 07:01:15

Can you provide me with more information? Was this a dreamtrip or a group booking?
Customer submitted at 2007-08-07 03:11:30

I need know If my credit cardhas been charged Itinerary # grpo8732120


InquiryId :  13315  InquiryType :  General Questions  DateAndTime :  2007-08-07 09:13:00  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-07 09:20:50

Visit http://world.worldevntures.biz/ once you are at that page click on Sign Up Now and you will get a great overview of our products.
Customer submitted at 2007-08-07 09:13:00

Hello, I was interested in becoming an affiliate. Can you tell me how this works and what the benefits are? Thanks,


InquiryId :  13318  InquiryType :  Hotel  DateAndTime :  2007-08-07 09:30:08  Status :  Replied and Resolved
Customer submitted at 2007-08-07 09:30:08

I am trying to use your service to book a three night stay at the Marriott hotel on Columbus Boulevard in downtown Hartford, CT. I have done a search but can\'t seem to find that particular Marriott.


InquiryId :  13319  InquiryType :  Hotel  DateAndTime :  2007-08-07 09:41:23  Status :  Replied and Resolved
Customer submitted at 2007-08-07 09:41:23

I am trying to use your service to book a three night stay at the Marriott hotel on Columbus Boulevard in downtown Hartford, CT. I have done a search but can\'t seem to find that particular Marriott.


InquiryId :  13320  InquiryType :  Dreamtrips  DateAndTime :  2007-08-07 09:45:56  Status :  Replied and Resolved
Replied By Mike K at 2007-08-08 07:06:22

Sorry, this is land only.
Customer submitted at 2007-08-07 09:45:56

Is the December 13th Cancun package inclusive of airfare?


InquiryId :  13333  InquiryType :  Flight  DateAndTime :  2007-08-07 11:53:34  Status :  Replied and Resolved
Customer submitted at 2007-08-07 11:53:34

A friend is booking a flight and has a 2 yr old he is counting as a lap child but there is no place on the form to designate that. What does he need to do?


InquiryId :  13334  InquiryType :  Dreamtrips  DateAndTime :  2007-08-07 12:04:55  Status :  Replied and Resolved
Replied By Mike K at 2007-08-17 12:45:30

The agent working this trip will be in on monday august 19 and they will contact you on this matter.
Customer submitted at 2007-08-17 11:37:01

We have not heard anything regarding the cancellation of this trip. What should we expect in regards to a refund/travel credit? And how do we know if the cancellation has been processed? Thank you, Hanna Matthess
Replied By Mike K at 2007-08-09 06:51:19

I will forward this information to the agent working that trip. Thank you for you intrest.
Customer submitted at 2007-08-08 13:15:39

We need to cancel our trip to the Big Island, Hawaii Aug 29-Sept 3. Hanna and Shawn Matthess Member ID 892828 Booking ID X7WK852
Replied By Mike K at 2007-08-08 07:07:26

Which trip? Please provide names and ID numbers.
Customer submitted at 2007-08-07 12:04:55

We need to cancel our dreamtrip--what do we do?


InquiryId :  13353  InquiryType :  Hotel  DateAndTime :  2007-08-07 14:07:48  Status :  Replied and Resolved
Customer submitted at 2007-08-07 14:07:48

I am trying to use your service to book a three night stay at the Marriott hotel on Columbus Boulevard in downtown Hartford, CT. I have done a search but can\'t seem to find that particular Marriott.


InquiryId :  13361  InquiryType :  New Reservation  DateAndTime :  2007-08-07 14:50:32  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-07 14:45:20

Try visiting the site direct. Deals change without notice be sure to book as soon as you consider it.
Customer submitted at 2007-08-07 14:50:32

I found a flight I am considering booking and I can\'t seem to book it directly with Northwest


InquiryId :  13373  InquiryType :  Existing Reservation  DateAndTime :  2007-08-07 16:28:48  Status :  Replied and Resolved
Customer submitted at 2007-08-07 16:28:48

I need to cancel a reservation that was placed early this morning. How do I do that?


InquiryId :  13383  InquiryType :  Existing Reservation  DateAndTime :  2007-08-07 17:01:19  Status :  Replied and Resolved
Customer submitted at 2007-08-07 17:01:19

I would like to confirm my reservations in NY City


InquiryId :  13391  InquiryType :  General Questions  DateAndTime :  2007-08-07 18:30:37  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-10 08:47:17

All depends on vendors, we do not decide that, the average could be 10%-12%.
Customer submitted at 2007-08-09 17:46:16

yea but what percent of the commision do i receive. Is it 50% while worlvd ventures receive the other 50 or do i receive 70% while worldventures receive 30?
Replied By Ric Q at 2007-08-08 10:19:37

All percentages and commissions depend on the vendors. WorldVentures receives the commission approximately 60-120 days after the date of travel from the vendor with which we pay out their due commission.
Customer submitted at 2007-08-07 18:30:37

I know it all depends on the commission the vender is giving but what percent will i be receiving if someone books from my site? Also, how long will it take before i receive that commission?


InquiryId :  13393  InquiryType :  Billing  DateAndTime :  2007-08-07 18:58:18  Status :  Replied and Resolved
Replied By Terri E at 2007-08-08 06:10:10

Kenya, if you are having difficulties cancelling in your backoffice, please contact Member services @ 972 985 6841....thanks
Customer submitted at 2007-08-07 18:58:18

Hello, I tried to find the form to cancel, however, I was unsuccessful. Can you please send me an email confirming that my account is cancelled. Thank You Kenya


InquiryId :  13397  InquiryType :  New Reservation  DateAndTime :  2007-08-07 19:42:17  Status :  Replied and Resolved
Customer submitted at 2007-08-07 19:42:17

WorldVentures is simply stupid. nothing\'s working. bye


InquiryId :  13403  InquiryType :  All Other Commissions  DateAndTime :  2007-08-07 20:38:22  Status :  Replied and Resolved
Replied By Terri E at 2007-08-08 06:08:43

Jeremy, thanks for your Inquiry. you sponsored in Michael Street, and for future reference, any time an enrollee pays with a check like Michael did, we have to wait 9 days not including the weekends for the check to clear. You will get paid for Michael on 8/10. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-07 20:38:22

I sponsored 1 person and did not recieve $100 dollars thank you.


InquiryId :  13417  InquiryType :  Existing Reservation  DateAndTime :  2007-08-07 22:34:29  Status :  Replied and Resolved
Customer submitted at 2007-08-07 22:34:29

I would like to book a ticket for my son to Germany, but I am not flying with him. He will be a foreign exchange student. How do I get around the credit card not matching his name?


InquiryId :  13421  InquiryType :  Flight  DateAndTime :  2007-08-08 00:10:07  Status :  Replied and Resolved
Customer submitted at 2007-08-08 00:10:07

I wanted to see other flight options, including a later flight. How can I do that?


InquiryId :  13422  InquiryType :  Reactivation  DateAndTime :  2007-08-08 00:32:12  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-08 15:42:23

If it was by ACH there is a 9 day hold on it. If it was by credit card it should be immediately.
Customer submitted at 2007-08-08 00:32:12

they could not get the $, the 1st time but they did get it about a week ago. Why cant I bring up my web site by the name amazingtravelsecrets.


InquiryId :  13423  InquiryType :  Existing Reservation  DateAndTime :  2007-08-08 00:40:58  Status :  Pending
Customer submitted at 2007-08-08 00:40:58

alabama online car insurance [url=http://bussines.laplanezarde.info/online-car-insurance/site_map.html]alabama online car insurance[/url] easy car loan [url=http://bussines.laplanezarde.info/auto-loan/site_map.html]easy car loan[/url] compare car insurance quote [url=http://bussines.laplanezarde.info/car-insurance/site_map.html]compare car insurance quote[/url]


InquiryId :  13425  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-08 03:54:30  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-08 15:55:13

I have not heard of such issue, I will forward this information. I would try to uninstall and re-install Powersearch toolbar again. Your brochure information will be in the mail soon. I show there is no record of your photo, so I recommend you upload one asap in order to get your RTA card processed.
Customer submitted at 2007-08-08 03:54:30

I downloaded the powersearch bar and now it puts my whole internet explorer in an error loop and immediately makes 49 copies of the whole thing. By using firefox instead of IE I can actually work on the internet. but the minute I open IE it takes over my computer and I have to shut down. How do I diable or unload the worldventures powersearch toolbar. I also signed up to be an agent and have received no information on my account except an email.


InquiryId :  13429  InquiryType :  Billing  DateAndTime :  2007-08-08 05:47:36  Status :  Replied and Resolved
Customer submitted at 2007-08-08 05:47:36

how / where on the site do I cancel my WV membership


InquiryId :  13431  InquiryType :  General Questions  DateAndTime :  2007-08-08 07:07:00  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-08 16:05:43

According to our records you are set to go. Your id number is 896553. If you go to your .biz by clicking on Sign Up Now! You can get a great overview on our products and all this information and more is provided at all of our trainings. I do encourage you to click on Meetings Calendar for meetings near you.
Customer submitted at 2007-08-08 07:07:00

I signed up for the RTA & Dreamtrips membership on Saturday August 4, 2007 from Marshall Sylver. I am very eager to start and I want to know what I need to do next. Please advise at your earliest convenience. Also, I already have people who want to sign up. How do I get them started? Are there contracts they need to sign like the one I signed? Will this information be provided in the training program? Regards, Patricia Scelfo


InquiryId :  13446  InquiryType :  General Questions  DateAndTime :  2007-08-08 09:07:53  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-08 16:17:45

I am sorry, for verification purposes WV cannot send this information to you. Email address does not match our records.
Customer submitted at 2007-08-08 09:07:53

I can not figure out what my user ID is to get on my website. My name is Eileen Lovelis and I know my password but not my user ID I guess. I am at a hotel without my ID and I wanted to give them proof of my RTA status with World Ventures.


InquiryId :  13450  InquiryType :  New Reservation  DateAndTime :  2007-08-08 09:11:14  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-08 16:19:35

Visit https://www.world-venture.com/ or for a better result submit an inquiry to the travel department. I will forward your inquiry.
Customer submitted at 2007-08-08 09:11:14

looking for an all inclusive trip to Aruba 12/22-12/30 or flexible dates 4 adults


InquiryId :  13466  InquiryType :  New Reservation  DateAndTime :  2007-08-08 11:28:40  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-08 16:31:04

I apologize, I do not understand your technical question. For better results make sure to direct your question to the corresponding department.
Customer submitted at 2007-08-08 11:28:40

We have more than 3 children is this going to be a problem


InquiryId :  13470  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-08 12:06:32  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-08 16:38:09

Looking at our specials there is not one single special outdated our closes one is Brazil special which starts 08/09/07 with today being 08/08/07.
Customer submitted at 2007-08-08 12:06:32

This is not an inquiry. This is just a comment. I don\'t even send people to my own site because the specials and information is so outdated. Explain to me why this is this way? I don\'t want to give up on this business, but I actually have told people not to go to my site anymore, and have told people how unhappy I am with this business of \"mine\" given that there are such deficiencies with the site as a whole. Is there any chance this will be remedied soon?


InquiryId :  13473  InquiryType :  Existing Reservation  DateAndTime :  2007-08-08 12:21:35  Status :  Replied and Resolved
Customer submitted at 2007-08-08 12:21:35

i would like to make myself inactive in world ventures how do i need to do that. i want to stop the 40.00 from coming out of my account. please let me know what i need to do thanks


InquiryId :  13480  InquiryType :  New Reservation  DateAndTime :  2007-08-08 13:11:35  Status :  Replied and Resolved
Customer submitted at 2007-08-08 13:11:35

I need to go from Jacksonville FL to Philidephia,PA and then on to Charlottesville Virginia.


InquiryId :  13481  InquiryType :  New Reservation  DateAndTime :  2007-08-08 13:11:44  Status :  Replied and Resolved
Replied By Sunny at 2007-08-08 19:25:36

Hi
Can you please give a search using the Powersearch toolbar and submit your reservation request. You may give a multi city search.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-08 19:25:28

Hi
Can you please give a search using the Powersearch toolbar and submit your reservation request. You may give a multi city search.

Thank You
WorldVentures Team
Customer submitted at 2007-08-08 13:11:44

I need to go from Jacksonville FL to Philidephia,PA and then on to Charlottesville Virginia.


InquiryId :  13482  InquiryType :  New Reservation  DateAndTime :  2007-08-08 13:11:48  Status :  Replied and Resolved
Customer submitted at 2007-08-08 13:11:48

I need to go from Jacksonville FL to Philidephia,PA and then on to Charlottesville Virginia.


InquiryId :  13491  InquiryType :  Existing Reservation  DateAndTime :  2007-08-08 14:54:24  Status :  Replied and Resolved
Customer submitted at 2007-08-08 14:54:24

Do we have time shares in Padre Island texas


InquiryId :  13499  InquiryType :  Existing Reservation  DateAndTime :  2007-08-08 16:03:48  Status :  Replied and Resolved
Customer submitted at 2007-08-08 16:03:48

I think I have an Existing Reservation. I just want to know what kind of room do I have and in what tower.They are telling me to connect to travel department for assistance w/reservations. But where is the travel department.


InquiryId :  13500  InquiryType :  New Reservation  DateAndTime :  2007-08-08 16:15:52  Status :  Replied and Resolved
Replied By Sunny at 2007-08-10 00:45:21

Hi
Please specify under which category are you trying to make a search.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-10 00:45:04

Hi
Please specify under which category are you trying to make a search.

Thank You
WorldVentures Team
Customer submitted at 2007-08-08 16:15:52

I am having difficulty finding an other destination other than the major cities listed when you open the drop down menu. Do you not offer trips to US cities other than the few listed? I\'m looking for Flagstaff or Tucson Az.


InquiryId :  13505  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-08 17:21:07  Status :  Replied and Resolved
Replied By Terri E at 2007-08-11 07:59:18

Jared, thanks for your Inquiry, Your card has been sent out 8/9/2007. Please check your backoffice for shipments on the RTA Cards in the future..Under RTA on the Main page. Thanks
Customer submitted at 2007-08-08 17:21:07

this is the second inquiry about my RTA card, it has been about 9 days, and yes i passed the test and uploaded my photo. respond asap


InquiryId :  13506  InquiryType :  Existing Reservation  DateAndTime :  2007-08-08 17:28:18  Status :  Replied and Resolved
Customer submitted at 2007-08-08 17:28:18

Please cancel my position with world ventures and stop effective immediately all monthly deductions. Please vertify receipt of this email and your compliance. Mark Ryder


InquiryId :  13508  InquiryType :  Existing Reservation  DateAndTime :  2007-08-08 18:21:50  Status :  Replied and Resolved
Customer submitted at 2007-08-08 18:21:50

i recieved a email on 7 20 about something i ordered from you i did not order anytthing help me here


InquiryId :  13509  InquiryType :  Existing Reservation  DateAndTime :  2007-08-08 18:21:51  Status :  Replied and Unresolved
Replied By Sunny at 2007-09-27 21:24:01

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 21:23:54

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-08 18:21:51

i recieved a email on 7 20 about something i ordered from you i did not order anytthing help me here


InquiryId :  13512  InquiryType :  New Reservation  DateAndTime :  2007-08-08 19:22:40  Status :  Replied and Resolved
Replied By Sunny at 2007-08-08 19:37:57

Hi
Please come to livechat selecting travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-08 19:37:45

Hi
Please come to livechat selecting travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-08 19:22:40

I am trying to book a room at the Holiay Inn Express in Hot Springs AR - checking in 9-14-2007 and departing 9-16-2007. The site is not bringing up this hotel.


InquiryId :  13515  InquiryType :  Billing  DateAndTime :  2007-08-08 20:02:13  Status :  Replied and Resolved
Replied By Kim at 2007-08-09 07:04:49

I have gone into your account and requested your account to be cancelled. Please allow 3 business days for it to be processed. Thank you, client services
Replied By Terri E at 2007-08-09 06:53:43

Aurello, thanks for your Inquiry. Go to your backoffice.(dot.biz) Under the Main Menu, click on Support/On-line forms, and fill out a membership cancellation form, submit it and in 2-3 days the account will be cancel. Send you friend to (World.worldventures.com.) If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-08 20:02:13

I\'ve attempted to cancel this site several times & have not been successful. How can I cancel this along with the $19.95 associated with it. If a friend of mine wants to be a travel agent but not have this site, can she do it through World Ventures? If so, how?


InquiryId :  13518  InquiryType :  New Reservation  DateAndTime :  2007-08-08 20:40:01  Status :  Pending
Customer submitted at 2007-08-08 20:40:01

I\'m looking to book reservations on a carnevil cruise with the holloween theme it my bee in october 4-31 weekends. Also location of the closet hotel to sea world,wild anamial park,with zoo.


InquiryId :  13520  InquiryType :  Existing Reservation  DateAndTime :  2007-08-08 20:51:02  Status :  Replied and Resolved
Customer submitted at 2007-08-08 20:51:02

trying to find Itinarary going to Germany on Sept 23rd from LAX to MUC Germany


InquiryId :  13524  InquiryType :  Existing Reservation  DateAndTime :  2007-08-08 22:09:10  Status :  Replied and Resolved
Customer submitted at 2007-08-08 22:09:10

how come i do not see airlines like jet blue and southwest airlines in my searches


InquiryId :  13525  InquiryType :  New Reservation  DateAndTime :  2007-08-08 22:09:19  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-11 07:49:04

Please visit http://world.wolrdventures.com/
Customer submitted at 2007-08-08 22:09:19

I am trying to book Bellagio/ Wynn cheapest fare from 12/21 - 12/29 3 persons or 2 - give me both fare from PHX


InquiryId :  13532  InquiryType :  Dot Com Site  DateAndTime :  2007-08-09 07:07:23  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-11 08:04:24

Please note: Your image will be resized automatically to 150 x 150 square. This means, if you put in a rectangular photo, it will not keep the aspect ratio and will look funny. Make sure the image you upload is a square image.You may upload .jpg and .gif images only. Images MUST be 200x75 pixels. We reserve the right to remove any images deemed inappropriate.
Customer submitted at 2007-08-09 07:07:23

Each time I attempt to upload my photo to the dot com site, the error message says the file type isn\'t supported. It\'s .jpg though. So what type is supported if that\'s not?


InquiryId :  13533  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-09 07:18:14  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-13 09:15:39

PowerSearch™ Toolbar currently works only on PC and Internet Explorer 5.0 and above. Not recommended for dial-up users or slow wireless connections. Please udate your IE.
Customer submitted at 2007-08-11 12:19:43

Also, I cannot use my Outlook as it interfaces with IE. As soon as it queues IE then I go into the loop.... What a nightmare!!!
Customer submitted at 2007-08-11 11:14:21

Error Loop Message An Error Has Occurred in the script on this page Line: 1537 Char: 3 Error: The download of a specific resource has failed Code: 0 URL: http://www.worldventures.con/toolbar/all_vendor_php/interface.html Do you want to continue running the script on this page? yes/no NO matter what I answer, yes,no or close... It continues to loop. and often will do a fast copy of itself 39 x. after that it loops that process... The only way to stop it is to right click the internet explorer on the bottom bar and choose close... this closes out IE. However, if I reopen IE it immediately starts again. SOOO... I removed all IE icons and am using Mozilla.... and ovbiously NO worldventures.. Sooo.... I searched the registry and computer for wv items but found nothing... I wanted to remove all wv. However, couldn't find anything... I therefore contacted you for directions as to how to unload the toolbar.... Your response was "not a good idea".... After having reviewed the problem, do you still agree? Patr
Replied By Ric Q at 2007-08-11 08:09:47

I am sorry, what trouble are you having?
Customer submitted at 2007-08-09 07:18:14

My niece, Mia Stortzum, lives in Las Vegas. She is having the same problem. I will make sure you get a picture. Patrice Rose


InquiryId :  13534  InquiryType :  New Reservation  DateAndTime :  2007-08-09 07:37:10  Status :  Replied and Resolved
Replied By Sunny at 2007-08-10 01:04:05

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-10 01:03:43

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-08-09 07:37:10

Depart Paris Sept 1 for Boston Logan Depart Boston Sept 29 for Paris, Charles DeGaulle


InquiryId :  13537  InquiryType :  All Other Commissions  DateAndTime :  2007-08-09 09:14:58  Status :  Replied and Resolved
Replied By Terri E at 2007-08-09 09:21:43

Glenetta, thanks for your Inquiry. If you booked them on your dot.com site, then all you need to do is log into your site, and put in your Id and password, also click on \\\"view bookings on my site\\\" and all of them should be listed there. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-09 09:14:58

I booked a flight for 8 people and it is not listed in my back office. Do I need to put that in manually?


InquiryId :  13538  InquiryType :  General Questions  DateAndTime :  2007-08-09 09:23:22  Status :  Replied and Resolved
Replied By Sunny at 2007-08-10 00:59:13

hi
For cancellation of membership, login to your .biz back office, click on \\\\\\\'online forms\\\\\\\' link which is at the top of the homepage. In the next page select and submit \\\\\\\'membership cancellation\\\\\\\' form.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-10 00:58:54

hi
For cancellation of membership, login to your .biz back office, click on \\\'online forms\\\' link which is at the top of the homepage. In the next page select and submit \\\'membership cancellation\\\' form.

Thank You
WorldVentures Team
Customer submitted at 2007-08-09 09:23:22

I have sent several emails requesting to cancel my membership with World Ventures and i just noticed on my account that you are still billing me every month????? Please cancel my membership asap.. shayne baker


InquiryId :  13541  InquiryType :  Existing Reservation  DateAndTime :  2007-08-09 09:34:35  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 21:34:05

Hi
May I have the booking id so that we can get you the details.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 21:33:59

Hi
May I have the booking id so that we can get you the details.

Thank You
WorldVentures Team
Customer submitted at 2007-08-09 09:34:35

this has been cancelled


InquiryId :  13554  InquiryType :  New Reservation  DateAndTime :  2007-08-09 11:30:00  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-11 08:12:32

The new sites run under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality. Make sure you let them finish loading and you fill in all blanks when doing your search.
Customer submitted at 2007-08-09 11:30:00

I\'m wondering why every time I try and find a booking price for hotels out of the US I always get N/A....and it isn\'t just one or two hotels its every last one.I\'m I doing something wrong.I\'m worried about sending people to my web site and this happening.


InquiryId :  13555  InquiryType :  Flight  DateAndTime :  2007-08-09 11:33:25  Status :  Replied and Resolved
Customer submitted at 2007-08-09 11:33:25

Hello, I am an RTA through WV and I\'ve been having problems with my site. Most all of my friends travel internationally and every time I have tried to get someone to go to my site, they are unable to find anything. I have made sure that they were going to the international fares section and they were. I decided to try it myself for 2 of my friends and I get the same result \"no fares for this destination pair\" I tried DFW to Buenos Aires for a trip we\'re taking in December. I tried Houston to Montreal for a trip one of my friends is going on in September. I also tried several others and always end up with the same result. What is going on?


InquiryId :  13558  InquiryType :  Existing Reservation  DateAndTime :  2007-08-09 12:10:36  Status :  Replied and Resolved
Customer submitted at 2007-08-09 12:10:36

On August 7, 2007 I booked a flight from LAX, Los Angeles airport to DFW, Dallas Fortworth airport on US-Airways, I have not recieved confermation for this reservation, and the money has been taken out of my account. I would like to know the status of my account. Please help as soon as possible! Thanks, La Tasha Foy


InquiryId :  13562  InquiryType :  Group Reservation  DateAndTime :  2007-08-09 12:57:33  Status :  Replied and Resolved
Replied By Mike K at 2007-08-10 06:54:53

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-08-09 12:57:33

I am trying to book a cruise for 6 to 8 people. We are in the initial phase of looking for a cruise. We would like to cruise out of Galveston in October if possible. When we click on cruises we only get the option of up to 5 people. Can we book as a group or do we book as individual couples?


InquiryId :  13589  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-09 15:16:25  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-11 08:26:52

The new sites run under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-08-09 15:16:25

when downloading and installing toolbar to my computer it does not show up where the toolbar is suppose to go. I have cleared all cookies and have it set to accept cookies. I am running internet explorer 7.0. After installing it does not show up in the program folder it says it will be installed in. What went wrong?


InquiryId :  13591  InquiryType :  Flight  DateAndTime :  2007-08-09 15:22:00  Status :  Replied and Resolved
Customer submitted at 2007-08-09 15:22:00

Do you have first class airline tickets, I don\'t see a way to determine coach vs. first class?


InquiryId :  13596  InquiryType :  General Questions  DateAndTime :  2007-08-09 15:33:07  Status :  Replied and Resolved
Customer submitted at 2007-08-09 15:33:07

Where do you receive your hotel descriptions from? Kevin Roman Senior Direct, Internet Distribution Choice Hotels International Kevin_Roman@choicehotels.com


InquiryId :  13603  InquiryType :  Dreamtrips  DateAndTime :  2007-08-09 15:57:16  Status :  Replied and Resolved
Replied By Mike K at 2007-08-10 06:56:54

You can cancel your membership.
Customer submitted at 2007-08-09 15:57:16

Hello....if one becomes a member in Dream Trips, and after a year decides not to pay the 19.95/month what happens? Thanks!!


InquiryId :  13604  InquiryType :  Existing Reservation  DateAndTime :  2007-08-09 16:00:19  Status :  Replied and Resolved
Customer submitted at 2007-08-09 16:00:19

We never got a confirmation e-mail.


InquiryId :  13610  InquiryType :  Genealogy  DateAndTime :  2007-08-09 17:11:40  Status :  Replied and Resolved
Replied By Karen O at 2007-08-09 21:34:28

You will need to complete the reactivation to become active. You can find this in your back office.
Replied By Karen O at 2007-08-09 21:34:24

You will need to complete the reactivation to become active. You can find this in your back office.
Customer submitted at 2007-08-09 17:11:40

I was trying to see the genealogy tree to see where i stand, but obviously i don\'t have those features. Can you help me?


InquiryId :  13611  InquiryType :  Existing Reservation  DateAndTime :  2007-08-09 17:12:00  Status :  Replied and Resolved
Customer submitted at 2007-08-09 17:12:00

Hello, I just booked a flight and I\'d like to know what the Booking ID is, or when it will be made available to me. I would also like to split my payment into two parts, as the spending limit on my credit card is $400 and my total ticket fare is $659. Please write back or call as soon as possible.


InquiryId :  13625  InquiryType :  Existing Reservation  DateAndTime :  2007-08-09 20:57:28  Status :  Replied and Resolved
Customer submitted at 2007-08-09 20:57:28

Please close my account starting Aug.,never use this business. THANKS, SUSAN N VALDEZ. ADDRESS: 1029 kAIAKUA ST. EWA BEACH HAWAII 96706.


InquiryId :  13629  InquiryType :  Existing Reservation  DateAndTime :  2007-08-09 22:48:03  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 21:30:36

Hi
The reservation was cancelled.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 21:30:31

Hi
The reservation was cancelled.

Thank You
WorldVentures Team
Customer submitted at 2007-08-09 22:48:03

Need to cancel reservation for car due to a canceled flight by airline due to weather. Alamo will not let me do this. What is this about??? confirmation #636344856 trip informataion GRP0612521HE FROM WV


InquiryId :  13631  InquiryType :  Dreamtrips  DateAndTime :  2007-08-09 23:22:42  Status :  Replied and Resolved
Replied By Mike K at 2007-08-10 07:16:02

I will forward this to the agent working this trip.
Customer submitted at 2007-08-09 23:22:42

I was just wondering how much it would cost if I were to cancel my trip that I booked 8 days on August 1,2007. It was a Dreamtrip to cancun Dec. 13-16, 2007. The trip was booked for two adults.


InquiryId :  13632  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-08-09 23:23:07  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 22:19:11

Hi
We do not provide any travel certificates.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 22:19:05

Hi
We do not provide any travel certificates.

Thank You
WorldVentures Team
Customer submitted at 2007-08-09 23:23:07

how do i purchase the travel certificates.


InquiryId :  13633  InquiryType :  New Reservation  DateAndTime :  2007-08-09 23:23:41  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 21:31:17

Hi
I tried a search and I am able to get the correct results of hotels in Pittsburgh, PA.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 21:31:11

Hi
I tried a search and I am able to get the correct results of hotels in Pittsburgh, PA.

Thank You
WorldVentures Team
Customer submitted at 2007-08-09 23:23:41

I am searching for Comfort Inn hotels in Pittsburgh, PA, and of the first 6 hotels listed, 5 are in Texas! I can send a PDF from printing the web page that will show you the results I got....


InquiryId :  13636  InquiryType :  Dreamtrips  DateAndTime :  2007-08-10 01:26:06  Status :  Replied and Resolved
Replied By Mike K at 2007-08-10 07:20:44

This would include shuttle to and from the airport to the hotel and back.
Customer submitted at 2007-08-10 01:26:06

What does it mean when the dreamtrip includes rountrip airport transfers? What exactly does this mean?


InquiryId :  13641  InquiryType :  Dreamtrips  DateAndTime :  2007-08-10 06:37:18  Status :  Replied and Resolved
Replied By Mike K at 2007-08-10 07:28:34

Yes we are working on a trip in January to Colorado.
Customer submitted at 2007-08-10 06:37:18

Wondering about the possiblilty of any winter ski trip vacations


InquiryId :  13644  InquiryType :  Flight  DateAndTime :  2007-08-10 07:22:04  Status :  Replied and Resolved
Customer submitted at 2007-08-10 07:22:04

My sister and her fiance booked their honeymoon trip with your company. I wanted to look into upgrading their airline seats to business class and was hoping you could assist me. The flight would be from Minneapolis to Las Vegas on 09/17/07 Their names are Kathryn Cochran and Andrew Polehna I would appreciate your help in this, we would like to know the price for the upgrade for just the flight to Las Vegas and also for round trip. This is a surprise and would be their wedding gift so please do not relay this message to them. Thank you! Ashley cochran


InquiryId :  13660  InquiryType :  Dreamtrips  DateAndTime :  2007-08-10 10:20:18  Status :  Replied and Resolved
Replied By Mike K at 2007-08-10 12:41:31

We did not negotiate prices on suites, we can get yu into suite but it would not be at the dicounted price.
Customer submitted at 2007-08-10 10:20:18

I don\'t see a drop down list item to buy a suite on the MSC Lirirca dream trip on December 14th. Can I get that price over the phoen?


InquiryId :  13663  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-10 10:39:56  Status :  Replied and Resolved
Replied By Sunny at 2007-08-11 23:57:21

hi
please try log into : http://victoriaagustin.worldventures.biz/ with member id# 875360 and password : future.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-11 23:56:56

hi
please try log into : http://victoriaagustin.worldventures.biz/ with member id# 875360 and password : future.

Thank You
WorldVentures Team
Customer submitted at 2007-08-10 10:39:56

i can not log in i am a representative my number is 875360


InquiryId :  13665  InquiryType :  Hotel  DateAndTime :  2007-08-10 11:18:35  Status :  Replied and Resolved
Customer submitted at 2007-08-10 11:18:35

I want to find hotels in Boston near Copley Square. Is there a way to narrow the search?


InquiryId :  13668  InquiryType :  Existing Reservation  DateAndTime :  2007-08-10 11:37:55  Status :  Replied and Resolved
Customer submitted at 2007-08-10 11:37:55

I need to cancel this reservation. I found another hotel to stay at. Thanks Kristy


InquiryId :  13669  InquiryType :  Dreamtrips  DateAndTime :  2007-08-10 11:52:58  Status :  Replied and Resolved
Replied By Mike K at 2007-08-10 12:42:17

You can reach customer support at 972-985-6841.
Customer submitted at 2007-08-10 11:52:58

Is there a phone number to call customer service


InquiryId :  13682  InquiryType :  Existing Reservation  DateAndTime :  2007-08-10 13:04:52  Status :  Replied and Resolved
Customer submitted at 2007-08-10 13:04:52

I want to e-mail my website to all my friends, how do I do it?


InquiryId :  13689  InquiryType :  Existing Reservation  DateAndTime :  2007-08-10 13:30:37  Status :  Replied and Resolved
Customer submitted at 2007-08-10 13:30:37

I made a Hertz rental car reservation last night in Phoenix, AZ for Tues. 8/14 back 8/15 at 7 p.m. Did not receive the confirmation. Did it get confirmed? Please advise. I wanted my gold number added to it and the rep (live chat) said he would but haven\'t seen anything. Lucinda Stanley 888600


InquiryId :  13694  InquiryType :  Existing Reservation  DateAndTime :  2007-08-10 14:04:29  Status :  Pending
Customer submitted at 2007-08-10 14:04:29

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InquiryId :  13695  InquiryType :  General Questions  DateAndTime :  2007-08-10 14:35:45  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 22:22:08

Hi
Please come to livechat selecting travel department and our booking agent will assist you further with this.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 22:22:00

Hi
Please come to livechat selecting travel department and our booking agent will assist you further with this.

Thank You
WorldVentures Team
Customer submitted at 2007-08-10 14:35:45

hello .. i am a travel agent for world ventures and i was booking a trip (hotel/air) for my sister and her boyfriend going to Cancun. Its at the Riu Palace Las Americas All Inclusive (junior suite) with the flight from March 14-March 20. Now after i got the selected hotel and itinenary i see different prices but i don;t know how much it costs like the final cost with tax hotel and flight. If you can help me out that would be great


InquiryId :  13723  InquiryType :  Dreamtrips  DateAndTime :  2007-08-10 17:13:39  Status :  Replied and Resolved
Replied By Mike K at 2007-08-13 06:46:58

You are allowed to bring a guest or a significant other.
Customer submitted at 2007-08-10 17:13:39

Can a non-member join a worldventure member to one of these exclusive trips?


InquiryId :  13724  InquiryType :  New Reservation  DateAndTime :  2007-08-10 17:41:29  Status :  Replied and Resolved
Replied By Sunny at 2007-08-11 19:54:40

Hi
Please make a search on the website and submit the request.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-11 19:54:30

Hi
Please make a search on the website and submit the request.

Thank You
WorldVentures Team
Customer submitted at 2007-08-10 17:41:29

I need to book a hotel in Mykonous, Greece (preferrably within the town) on 8/25/07 - 8/31/07. This is for 2 people (double occupancy).


InquiryId :  13728  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-10 18:22:53  Status :  Replied and Resolved
Replied By Lorie S at 2007-08-14 14:32:26

We are not shoing that you have taken and passed your exam. Please take the exam in your back office and once we get the e-mail stating that you have passed the exam we will issue a RTA card. Thank you, Client Services
Customer submitted at 2007-08-10 18:22:53

I have taken and passed my test. I have received my business cards, I have also submitted my photo. I haven\'t yet recieved my RTA card. Could you please research this and let me know the status.


InquiryId :  13732  InquiryType :  New Reservation  DateAndTime :  2007-08-10 19:25:29  Status :  Pending
Customer submitted at 2007-08-10 19:25:29

Hello, My Girlfriend Candee Fields just came back from New Orleans. She has referred me to you Mr. Neuman, I am interested in a nice apt. in Paris that is charming,clean,quiet,affordable for a week. I will be there Sept. 19-Sept. 25. How can I see a picture of all of the available apts.? Please let me know, my name is K. C. CALHOUN. Thank You So Much!


InquiryId :  13733  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-10 19:33:08  Status :  Replied and Resolved
Replied By Sunny at 2007-08-11 19:17:03

Hi
In order to install, click on the download Powerseach toolbar at the top of the page then enter your Email Address, Confirm Email, Name, Zip code. And proceed with installation. In order to remove it, go to your control panel, click programs/uninstall programs and select the toolbar to uninstall.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-11 19:16:54

Hi
In order to install, click on the download Powerseach toolbar at the top of the page then enter your Email Address, Confirm Email, Name, Zip code. And proceed with installation. In order to remove it, go to your control panel, click programs/uninstall programs and select the toolbar to uninstall.

Thank You
WorldVentures Team
Customer submitted at 2007-08-10 19:33:08

I am having trouble downloading the powersearch toolbar. Can you help me?


InquiryId :  13734  InquiryType :  Dreamtrips  DateAndTime :  2007-08-10 19:38:00  Status :  Replied and Resolved
Replied By Mike K at 2007-08-13 06:47:53

Thank you for your interest, you are on the waiting list.
Customer submitted at 2007-08-10 19:38:00

Please make sure to put me and my husband on a waiting list for the Mediterranean Cruise Dream trip in Feb. 2008. I really want to go!! My name is Julie Parker, and my husband Stephen (we\'re both WorldVentures Dreamtrip members!). Thanks so much! Can you confirm receiving this email? sincerely, Julie Parker, 14 Sandra Rd., Ringoes,NJ


InquiryId :  13735  InquiryType :  General Questions  DateAndTime :  2007-08-10 19:41:58  Status :  Replied and Resolved
Customer submitted at 2007-08-10 19:41:58

i WOULD LIKE TO SEE PICTURES OF YOUR RENTALS PLEASE.


InquiryId :  13742  InquiryType :  Existing Reservation  DateAndTime :  2007-08-11 00:38:54  Status :  Pending
Customer submitted at 2007-08-11 00:38:54

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InquiryId :  13747  InquiryType :  Group Reservation  DateAndTime :  2007-08-11 07:25:07  Status :  Replied and Resolved
Replied By Mike K at 2007-08-13 07:47:25

I will call direct.
Customer submitted at 2007-08-11 07:25:07

I need to check on a group booking originally made with tracking number GRP5711Q026M. My clients email is down after power outage due to storms and we need to confirm they are booked and, I need to add a name to the reservation. please advise, Jennifer Saunders


InquiryId :  13748  InquiryType :  Dot Biz  DateAndTime :  2007-08-11 08:18:09  Status :  Replied and Resolved
Replied By Sunny at 2007-08-11 20:10:35

Hi
Login to your back office, go to support tools menu and under that click on \\\\\\\'Marketing Materials\\\\\\\'

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-11 20:10:23

Hi
Login to your back office, go to support tools menu and under that click on \\\'Marketing Materials\\\'

Thank You
WorldVentures Team
Customer submitted at 2007-08-11 08:18:09

looking for biz cards to purchase can.t seem to find it in prouct area, where do i look?


InquiryId :  13753  InquiryType :  New Reservation  DateAndTime :  2007-08-11 09:14:02  Status :  Replied and Resolved
Replied By Sunny at 2007-08-11 19:33:26

hi
Please come to livechat selecting \\\\\\\'Travel department\\\\\\\' or email to : travel@worldventures.com and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-11 19:33:18

hi
Please come to livechat selecting \\\'Travel department\\\' or email to : travel@worldventures.com and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-11 09:14:02

I have a client who is wanting to book a cruise on Carnival \"Fascination\" sailing Nov 26-Nov 30? I don\'t see those dates in the system?? Please advise. Thanks, Espe Almarza Anderson www.espetravel.worldventures.com ealmarza@cfl.rr.com (407)421-6679


InquiryId :  13758  InquiryType :  Dot Com Site  DateAndTime :  2007-08-11 11:21:38  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 22:28:33

Hi
Are you trying to upload it on your .com site or .biz site?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 22:28:22

Hi
Are you trying to upload it on your .com site or .biz site?

Thank You
WorldVentures Team
Customer submitted at 2007-08-11 11:21:38

having problems uploading a photo to my website. When I browse and locate the photo in my pictures and click on it the infogoes into the opening but when I try to send it by clickng submit- nothing happens?


InquiryId :  13772  InquiryType :  Hotel  DateAndTime :  2007-08-11 12:53:31  Status :  Replied and Resolved
Customer submitted at 2007-08-11 12:53:31

looking for the Merlin Beach resort in Phuket, Thailand. do you have this avaailable under hotels ??


InquiryId :  13773  InquiryType :  Dreamtrips  DateAndTime :  2007-08-11 13:05:00  Status :  Replied and Resolved
Replied By Mike K at 2007-08-13 08:02:55

If you are flying in on the day of departure send your flight information to Randy and he will arrange tranfers from the airport to the ship, if not then it is just called the miami port.
Customer submitted at 2007-08-11 13:05:00

Could you tell me the name of the Port the Bahamas Cruise Dreamtrip Sept.17-21st leaves out of. I know it is Miami, but what do I tell the taxi cab driver to drive me to when I get off the plane? Thanks, Sharon


InquiryId :  13779  InquiryType :  Existing Reservation  DateAndTime :  2007-08-11 13:37:29  Status :  Pending
Customer submitted at 2007-08-11 13:37:29

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InquiryId :  13781  InquiryType :  Billing  DateAndTime :  2007-08-11 13:45:33  Status :  Replied and Resolved
Replied By Karen O at 2007-08-14 22:02:07

We have refunded your credit card for the duplicate charge for July.
Replied By Karen O at 2007-08-14 22:02:02

We have refunded your credit card for the duplicate charge for July.
Customer submitted at 2007-08-11 13:45:33

We were charged twice this month for our membership


InquiryId :  13811  InquiryType :  General Questions  DateAndTime :  2007-08-11 22:34:12  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-14 16:28:42

The average search takes 3 minutes or more, depending on the dates and destination. Some searches take longer based on the number of results. Most searches should start populating results within 60 seconds. Please be patient. Note: Some searches will not pull any results, such as searches done for more than 12 months in advance or certain destination/travel date packages with no availability from any vendor.
Customer submitted at 2007-08-11 22:34:12

Is the WorldVentures website and booking system operational? I attempted to look up several trips, all but one were listed as N/A. Las Vegas showed some dates available, but the pages would not advance to the booking area. Is this site is not active?


InquiryId :  13816  InquiryType :  Existing Reservation  DateAndTime :  2007-08-12 02:50:35  Status :  Pending
Customer submitted at 2007-08-12 02:50:35

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InquiryId :  13817  InquiryType :  Existing Reservation  DateAndTime :  2007-08-12 06:48:04  Status :  Replied and Resolved
Customer submitted at 2007-08-12 06:48:04

I had to check out of my hotel early because the air was bronken. How do I go about getting a refund for the two nights I didn\'t stay since my credit card was already billed? The hotel manager stated I needed to deal with my travel agency. Thank you in advance for your help.


InquiryId :  13821  InquiryType :  Dreamtrips  DateAndTime :  2007-08-12 09:54:02  Status :  Replied and Resolved
Replied By Mike K at 2007-08-13 08:07:11

Sorry, children are full price on a dream trip and there is a limit of 1 cabin per dreamtrip member.
Customer submitted at 2007-08-12 09:54:02

the Bermuda dream trip - is there a special price for children sharing a cabin? I have two children 6 & 8 that I would be interested in bringing. Thank you, Nicole Custer


InquiryId :  13826  InquiryType :  Events  DateAndTime :  2007-08-12 13:45:03  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 20:48:33

Hi
May I know what this URL is for?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 20:48:16

Hi
May I know what this URL is for?

Thank You
WorldVentures Team
Customer submitted at 2007-08-12 13:45:03

STEVE! Its dan, amandas boyfriend. here is the url to my page. http://www.msplinks.com/MDFodHRwOi8vMTI1NTExLnNwcmVhZHNoaXJ0LmNvbQ== my email is notpro170yahoo.com


InquiryId :  13827  InquiryType :  General Questions  DateAndTime :  2007-08-12 13:48:15  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 22:06:59

Hi
Please come to livechat selecting travel department and our booking agents will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 22:06:42

Hi
Please come to livechat selecting travel department and our booking agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-12 13:48:15

I am trying to find a price for a roundtrip to Paris from Las Vegas, the customer wants a price for 1st Class. how do I get that.


InquiryId :  13828  InquiryType :  Flight  DateAndTime :  2007-08-12 13:50:10  Status :  Replied and Resolved
Customer submitted at 2007-08-12 13:50:10

Hi, I\'m tring to shop prices for travel to Zurich, Switzerland. There are very limited cities to select from. Does this mean they are not available?


InquiryId :  13829  InquiryType :  New Reservation  DateAndTime :  2007-08-12 14:29:20  Status :  Pending
Customer submitted at 2007-08-12 14:29:20

Can I book a reservation, if my client has a gift certificate, that they want to use?


InquiryId :  13831  InquiryType :  Dot Biz  DateAndTime :  2007-08-12 15:12:26  Status :  Replied and Resolved
Customer submitted at 2007-08-14 05:52:17

I see why I can\'t get to it. My name should mis-spelled. It should be pattyhazlewood. Yall have it hazelwood.
Replied By Sunny at 2007-08-13 20:50:51

Hi
I tried and your .biz site (http://pattyhazelwood.worldventures.biz/)is working absolutely fine.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 20:50:45

Hi
I tried and your .biz site (http://pattyhazelwood.worldventures.biz/)is working absolutely fine.

Thank You
WorldVentures Team
Customer submitted at 2007-08-12 15:12:26

I am having troulbe with both my dot biz and my dot com sites. I use to refer everyone to http://pattyhazlewood.worldventures.biz or .com and it would work. Now it gets redirected to a fill in the blank. www ________________worldventures.biz That one also says it is dot a good name. I CANNOT refer anyone to my site.


InquiryId :  13832  InquiryType :  General Questions  DateAndTime :  2007-08-12 15:22:18  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 09:21:55

We offer other memberships packages, in your .biz before login in click on Sign Up Now for a great overview, contact your upline if you wish to have a certain function or membership.
Customer submitted at 2007-08-16 17:35:59

All I did was drop my dream trips. What other kind of membership are you talking about?
Replied By Ric Q at 2007-08-16 14:17:18

Your type of membership will not allow you full access. If you wish to upgrade contact your upline.
Replied By Nick at 2007-08-16 14:13:25

Hi,
Go to Members Area Home and click on Support/Online Forms and submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 14:13:20

Hi,
Go to Members Area Home and click on Support/Online Forms and submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-16 15:16:16

839554
Customer submitted at 2007-08-16 15:15:48

839554
Replied By Nick at 2007-08-16 14:10:07

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 14:10:02

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-12 15:22:18

In my back office I cannot see or select anywhere for forms or training. My back office has very little to choose from.


InquiryId :  13834  InquiryType :  New Reservation  DateAndTime :  2007-08-12 17:26:52  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 20:23:44

Hi
Please come to livechat selecting travel department and our agents will assist you with this.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 20:23:37

Hi
Please come to livechat selecting travel department and our agents will assist you with this.

Thank You
WorldVentures Team
Customer submitted at 2007-08-12 17:26:52

I\'m trying to search for Montbleu hotel in lake tahoe but its not showing. You know why?


InquiryId :  13835  InquiryType :  Hotel  DateAndTime :  2007-08-12 17:36:03  Status :  Replied and Resolved
Customer submitted at 2007-08-12 17:36:03

Is the total price given per night or for the entire stay? For exampel a for night stay at $130


InquiryId :  13839  InquiryType :  Dreamtrips  DateAndTime :  2007-08-12 19:48:58  Status :  Replied and Resolved
Replied By Mike K at 2007-08-13 08:17:00

This trip went out in January of 2007, we will have another trip posting in the next month or so. Keep your eyes peeled!
Customer submitted at 2007-08-12 19:48:58

I am inquiring about the SOLD OUT dream trip to Crest Butte, Co. I noticed on other dream trips there is a little blurb saying that sometimes is a trip is sold out that there may be more availbilty but might be a little higher price. I was wondering if that might be the case for this trip. I have been waiting since I signed up to book a Ski trip and I was away for about 2 weeks and completly missed my chance. Please respond and let me know or maybe you might know of another ski trip coming up. you don\'t even have to tell me what it is as long as I know I can keep my eyes peeled. Thank you! Aryn


InquiryId :  13840  InquiryType :  Dreamtrips  DateAndTime :  2007-08-12 20:22:47  Status :  Replied and Resolved
Replied By Mike K at 2007-08-13 08:23:33

Because your sons are over 18 and considered adults, at least one of them would need a dreamtrip membership to travel with you.
Customer submitted at 2007-08-12 20:22:47

My husband and I want to take the Western Caribbean cruise with our sons, ages 20 and 22, in December. We have a Dream Trips membership. Do our sons qualify for the same price listed?


InquiryId :  13841  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-12 20:41:08  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 14:11:04

Hi,
It means the Resort is booked or Full. However you can E-mail your travel details at travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 14:10:59

Hi,
It means the Resort is booked or Full. However you can E-mail your travel details at travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-12 20:41:08

When I researched hotel and air for Cabo San Lucas it gives the results with many of the resorts as \"n/a\". Why is that? Is it because the resort is booked or full for the specific time frame I entered? Thanks


InquiryId :  13844  InquiryType :  Existing Reservation  DateAndTime :  2007-08-13 01:48:53  Status :  Pending
Customer submitted at 2007-08-13 01:48:53

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InquiryId :  13849  InquiryType :  Hotel  DateAndTime :  2007-08-13 07:26:59  Status :  Replied and Resolved
Customer submitted at 2007-08-13 07:26:59

confirmation id: GRP215FL80Q9 please confirm that this is for 2 nights at the charles street inn. check-in on 08/24/2007 and check-out on 08/26/2007. Thanks for your prompt response.


InquiryId :  13852  InquiryType :  General Questions  DateAndTime :  2007-08-13 08:19:17  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 21:23:11

Hi
May I know what is it regarding?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 21:23:01

Hi
May I know what is it regarding?

Thank You
WorldVentures Team
Customer submitted at 2007-08-13 08:19:17

Sally or Ron Elkin - please call red leaf digital regarding your business card order. Valerie Hoglund - 815.316.7262 Thank you!


InquiryId :  13866  InquiryType :  Group Reservation  DateAndTime :  2007-08-13 09:34:09  Status :  Replied and Resolved
Replied By Mike K at 2007-08-13 10:44:46

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-08-13 09:34:09

i\'m looking for information on a family reuion for aug 2008 to wilmanington nc


InquiryId :  13897  InquiryType :  Existing Reservation  DateAndTime :  2007-08-13 11:06:38  Status :  Pending
Customer submitted at 2007-08-13 11:06:38

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InquiryId :  13902  InquiryType :  Magazines  DateAndTime :  2007-08-13 11:29:45  Status :  Replied and Resolved
Replied By trevor at 2007-08-13 18:40:57

Hi
Please come to livechat selecting travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Replied By trevor at 2007-08-13 18:40:46

Hi
Please come to livechat selecting travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-13 11:29:45

I need to make a name change on my Cruise in December. The spelling of my name is wrong. Sherrie Van Meetren it is spelled with an e on the end. What do I do?


InquiryId :  13904  InquiryType :  Existing Reservation  DateAndTime :  2007-08-13 11:43:38  Status :  Replied and Resolved
Customer submitted at 2007-08-13 11:43:38

I\'m wondering if I can ask a guestion about the business?


InquiryId :  13905  InquiryType :  Hotel  DateAndTime :  2007-08-13 11:54:13  Status :  Replied and Resolved
Customer submitted at 2007-08-13 11:54:13

I need to go from Cincinnati to Captiva Island in November... I cannot find hotels on Captiva Island? Can you help?


InquiryId :  13909  InquiryType :  New Reservation  DateAndTime :  2007-08-13 12:29:12  Status :  Replied and Resolved
Replied By trevor at 2007-08-13 13:06:28

Dear Eileen Warner
Please come to live chat and we can give you the current fares for your preferred flight.

Thankyou
Worldventures Team
Replied By trevor at 2007-08-13 13:02:34

Dear Eileen Warner
Please come to live chat and we can give you the current fares for your preferred flight.

Thankyou
Worldventures Team
Replied By trevor at 2007-08-13 13:02:26

Dear Eileen Warner
Please come to live chat and we can give you the current fares for your preferred flight.

Thankyou
Worldventures Team
Customer submitted at 2007-08-13 12:29:12

I don\'t see Delta listed as an airline option. I checked another site and Delta has the flight times that I need nonstop. Can you provide a price for Delta flight 4059 leaving Salt Lake City at 8:43 AM to Portland, OR - returning on Delta flight 3743 at 4:25 PM


InquiryId :  13911  InquiryType :  Dot Com Site  DateAndTime :  2007-08-13 12:30:11  Status :  Replied and Resolved
Replied By trevor at 2007-08-13 12:59:59

Dear Bill Schober
Please email your photo to photosend@worldventures.com and we will upload it for you.

Thankyou
Worldventures Team
Replied By trevor at 2007-08-13 12:59:46

Dear Bill Schober
Please email your photo to photosend@worldventures.com and we will upload it for you.

Thankyou
Worldventures Team
Customer submitted at 2007-08-13 12:30:11

Cant get my JPEG pic uploaded. Get a message that says......this fomat not supported here......or something to hateffect.


InquiryId :  13924  InquiryType :  Hotel  DateAndTime :  2007-08-13 13:13:09  Status :  Replied and Resolved
Customer submitted at 2007-08-13 13:13:09

I made a reservation this morning and I would like to cancel it, is that possible?


InquiryId :  13927  InquiryType :  Existing Reservation  DateAndTime :  2007-08-13 13:24:52  Status :  Replied and Resolved
Customer submitted at 2007-08-13 13:24:52

I need to change my flight, have tried the live chat 3 times and it is not helpful. Tracking # 107SP99D7


InquiryId :  13929  InquiryType :  Flight  DateAndTime :  2007-08-13 14:01:17  Status :  Replied and Resolved
Customer submitted at 2007-08-13 14:01:17

Hello there, I\'d been trying to book a flight, but an error continuosly pops up. could you assist me with the booking please.


InquiryId :  13938  InquiryType :  New Reservation  DateAndTime :  2007-08-13 14:46:55  Status :  Replied and Resolved
Replied By trevor at 2007-08-13 13:57:50

Hi
You need to login into your back office and click on Customer Support and then get connected to live chat by selecting Travel Department, where a live agent will assist you with the Reservation.

Thankyou
Worldventures Team
Replied By trevor at 2007-08-13 13:57:41

Hi
You need to login into your back office and click on Customer Support and then get connected to live chat by selecting Travel Department, where a live agent will assist you with the Reservation.

Thankyou
Worldventures Team
Customer submitted at 2007-08-13 14:46:55

Hello there, I\'d been trying to book a reservation for a couple and have not been able to do so. I send you a message concerning the problem but I have not gotten a response yet.


InquiryId :  13939  InquiryType :  Billing  DateAndTime :  2007-08-13 14:49:32  Status :  Replied and Resolved
Replied By Karen O at 2007-08-15 15:23:00

We have no reason to have sent an email offering a refund. If you have such an email, please forward that to me at k.orr@worldventures.com and I will be happy to look into that.
Replied By Karen O at 2007-08-15 15:22:56

We have no reason to have sent an email offering a refund. If you have such an email, please forward that to me at k.orr@worldventures.com and I will be happy to look into that.
Customer submitted at 2007-08-15 09:26:12

you sent me a letter saying you were refunding my $399.00 on July 18th, 2007. This buisnes you have is a scam, and I am sending information to attorney today. You never even sent my commission for travel I booked. Nancy Love
Replied By Karen O at 2007-08-14 22:08:27

In order to receive a refund on the initial payment you must cancel within 30 days of enrollment. You are not eligible for a refund on this account.
Replied By Karen O at 2007-08-14 22:08:23

In order to receive a refund on the initial payment you must cancel within 30 days of enrollment. You are not eligible for a refund on this account.
Customer submitted at 2007-08-13 14:49:32

I have not received my refund for cancelling my membership as promised by you dated July 18,2007, for $399.00. Your email re: Subject 2221


InquiryId :  13949  InquiryType :  Group Reservation  DateAndTime :  2007-08-13 15:52:42  Status :  Replied and Resolved
Replied By Mike K at 2007-08-14 07:06:53

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-08-13 15:52:42

looking for info on booking a cruise i found on expedia 8 night mexico on norwegian star departs los angeles on oct 15,2007 I have a group of 16 seniors.I checked our site under cruises no info on this particular cruise can you help with any info


InquiryId :  13960  InquiryType :  Reactivation  DateAndTime :  2007-08-13 17:14:29  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 21:20:14

Hi
For reactivation/reissue of RTA card,login to your back office, go to RTA link which is at the top of the back office homepage and then scroll down till the bottom and you will find the link for renewal of RTA card.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 21:19:54

Hi
For reactivation/reissue of RTA card,login to your back office, go to RTA link which is at the top of the back office homepage and then scroll down till the bottom and you will find the link for renewal of RTA card.

Thank You
WorldVentures Team
Customer submitted at 2007-08-13 17:14:29

My RTA card says valid thru 8/07. Does this mean it has to be reactivated? What do I have to do?


InquiryId :  13972  InquiryType :  Dreamtrips  DateAndTime :  2007-08-13 18:07:11  Status :  Replied and Resolved
Replied By Mike K at 2007-08-14 07:10:23

Sorry, it does not include air to Scottland, but it does include all your transfers once you get to Scottland.
Customer submitted at 2007-08-13 18:07:11

Hi, I just need to clarify if the $999 amount for the Scotland Dream Trip includes airfare from the states? Thank you


InquiryId :  13976  InquiryType :  General Questions  DateAndTime :  2007-08-13 18:50:22  Status :  Replied and Resolved
Replied By trevor at 2007-08-13 18:50:19

hi
Yes, they will be at the same spot.

Thank You
WorldVentures Team
Replied By trevor at 2007-08-13 18:49:44

hi
Yes, they will be at the same spot.

Thank You
WorldVentures Team
Customer submitted at 2007-08-13 18:50:22

If a customer signs up with Dream Trips, and then later decides to sign up as a rep, would they be in the same location as the Dream Trips spot?


InquiryId :  13981  InquiryType :  General Questions  DateAndTime :  2007-08-13 20:16:07  Status :  Replied and Resolved
Replied By Sunny at 2007-08-13 21:18:14

Hi
You may try logging in at your back office (http://liberation.worldventures.biz/) using member id# 893673 and password : wind.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-13 21:18:08

Hi
You may try logging in at your back office (http://liberation.worldventures.biz/) using member id# 893673 and password : wind.

Thank You
WorldVentures Team
Customer submitted at 2007-08-13 20:16:07

i am not able to login. i tried my user name and password; but i got the \"invalid\" message. i have been unsuccessful in trying to change them. HELP! The person who enrolled me said i should have received a confirmation email upon enrollment. i did not. Was my payment received? Can you help me with a new user name and password?


InquiryId :  13987  InquiryType :  Flight  DateAndTime :  2007-08-13 22:46:55  Status :  Replied and Resolved
Customer submitted at 2007-08-13 22:46:55

the screen lacks clarification for ex i am taking a flight from philadelphia, pa to las vegas, nv. 2 times are mentioned to departure and arrival please email me @ CJLUVEY@comcast.net or call me u@ 267-266-9920


InquiryId :  13988  InquiryType :  Flight  DateAndTime :  2007-08-13 22:46:55  Status :  Replied and Resolved
Customer submitted at 2007-08-13 22:46:55

the screen lacks clarification for ex i am taking a flight from philadelphia, pa to las vegas, nv. 2 times are mentioned to departure and arrival please email me @ CJLUVEY@comcast.net or call me u@ 267-266-9920


InquiryId :  13989  InquiryType :  Flight  DateAndTime :  2007-08-13 22:46:55  Status :  Replied and Resolved
Customer submitted at 2007-08-13 22:46:55

the screen lacks clarification for ex i am taking a flight from philadelphia, pa to las vegas, nv. 2 times are mentioned to departure and arrival please email me @ CJLUVEY@comcast.net or call me u@ 267-266-9920


InquiryId :  13990  InquiryType :  Existing Reservation  DateAndTime :  2007-08-13 23:24:36  Status :  Pending
Customer submitted at 2007-08-13 23:24:36

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InquiryId :  13992  InquiryType :  Existing Reservation  DateAndTime :  2007-08-14 01:01:05  Status :  Replied and Resolved
Customer submitted at 2007-08-14 01:01:05

I had a maunual booking done for my customer and it still does not show on when I click on my manual bookings in my back office. I just want to make sure that I will be getting the commisions.Thank You-WV # 864125 I have provided my email address instead of Customer\'s


InquiryId :  13993  InquiryType :  Existing Reservation  DateAndTime :  2007-08-14 02:21:12  Status :  Replied and Resolved
Customer submitted at 2007-08-14 02:21:12

i can\'t login. When i enter my user ID and password, i get the message \"invalid.\" When i try to enter a new ID and password, i get the same message. This is the second inquiry i\'ve sent. Please respond. My email address is listed below--faithwrks@earthlink.net. My phone is 901.359.8708. i am a new rep in Memphis, Tennessee.


InquiryId :  14023  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-14 08:52:00  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:51:07

Hi,
You can only join our team if someone who is already a member sponsors you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:50:58

Hi,
You can only join our team if someone who is already a member sponsors you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-14 08:52:00

How can I join your team.(become a travel agents?.


InquiryId :  14027  InquiryType :  All Other Commissions  DateAndTime :  2007-08-14 09:27:59  Status :  Replied and Resolved
Replied By Angela H at 2007-08-24 09:47:29

Dear Benjamin, WorldVentures has just received the commission for A8WT2550X. It will appear on the next travel commission run. However your booking for LH8A628Y0 has not been received from the vendor. I will contact them to see about getting this commission for you. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Customer submitted at 2007-08-14 09:27:59

Haven\'t received commission for the following booking. #LH8A628YO and #A8WT255OX. Thank you. Ben Bustos #867146


InquiryId :  14029  InquiryType :  Magazines  DateAndTime :  2007-08-14 09:48:49  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:52:32

Hi,
I need your member ID number to cancel your magazine order.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:52:27

Hi,
I need your member ID number to cancel your magazine order.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-14 09:48:49

Please cancel my monthly magazines. I can\'t afford them at this time.


InquiryId :  14032  InquiryType :  New Reservation  DateAndTime :  2007-08-14 09:53:29  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:49:51

Hi,
For any changes or cancellation you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:49:01

Hi,
For any changes or cancellation you have to come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-14 09:53:29

I wanted to varify I am booking the Riu Palace Riveria Maya - all inclusive. I clicked on that a hotel, but when it took me to the nextpage it showed the Great Parnassus. I do not want to stay at the Great Parnassus. My booking Id is grp501218cxg.


InquiryId :  14040  InquiryType :  Existing Reservation  DateAndTime :  2007-08-14 10:21:42  Status :  Replied and Resolved
Customer submitted at 2007-08-14 10:21:42

My reservation / tracking number is GRP5012I8CXG. It shows that I booked the Great Parnassus. This is NOT the hotel I booked. I clicked on the Riu Palace Riveria Maya - all inclusive, in Playa Del Carmen. I need to book my flight, so please varify that we are booked at the Riu Palace and not the Great Parnassus asap.


InquiryId :  14049  InquiryType :  Existing Reservation  DateAndTime :  2007-08-14 11:20:56  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:55:00

Hi
May I have the group id# and the guest name.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:54:55

Hi
May I have the group id# and the guest name.

Thank You
WorldVentures Team
Customer submitted at 2007-08-14 11:20:56

I have made arrangements via the toolbar for the marriot in riverside california 8/18/07 and I need to cancel them. HELP!!!!!


InquiryId :  14050  InquiryType :  General Questions  DateAndTime :  2007-08-14 11:20:59  Status :  Replied and Resolved
Replied By Sunny at 2007-08-15 23:31:59

Hi
Login to your back office, go to \\\\\\\'online forms\\\\\\\' which is at the top side at back office homepage, in the next page select and submit \\\\\\\'membership cancellation\\\\\\\' form.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-15 23:31:53

Hi
Login to your back office, go to \\\'online forms\\\' which is at the top side at back office homepage, in the next page select and submit \\\'membership cancellation\\\' form.

Thank You
WorldVentures Team
Customer submitted at 2007-08-14 11:20:59

I would like to cancel my RTA membership. I am not sure how to go about it.


InquiryId :  14056  InquiryType :  Dreamtrips  DateAndTime :  2007-08-14 12:17:10  Status :  Replied and Resolved
Replied By Mike K at 2007-08-14 14:44:53

Most of the rooms are garden view.
Customer submitted at 2007-08-14 12:17:10

What type of room do you get with the Dreamtrip to Riu Palace Las Americas Resort on 12/13/07-12/16/07? Thank you.


InquiryId :  14058  InquiryType :  Dreamtrips  DateAndTime :  2007-08-14 12:19:50  Status :  Replied and Resolved
Replied By Mike K at 2007-08-14 14:48:02

Are all 3 of you dreamtrip members? If so you will need to place a guest in each of your 3 rooms, if not it will be very difficult. Dreamtrips are limited to one room per membership and one guest per member, usually a spouse or significant other, and or children under 18.
Customer submitted at 2007-08-14 12:19:50

our Id # is 872988 Jason Fitzpatrick and Gloria Fitzpatrick Id # 874082 My mom Id #879679 we are booked for feb 3- 10 on royal caribbean and we need to book 3 guest in our same cruise but they need a cabin of their own how do we do this. Please contact us asap. Thank you


InquiryId :  14060  InquiryType :  Reactivation  DateAndTime :  2007-08-14 12:34:32  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:44:31

Hi,
I can see you are Blue in the Binary Tree and active.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:44:24

Hi,
I can see you are Blue in the Binary Tree and active.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-14 12:34:32

MY CREDIT CARD GOT CANCELLED BECAUSE IT WAS STOLEN AND I NEED TO KNOW HOW TO GET MY MEMBERSHIP BACK GOING--MY NUMBER IS 859614. THANK YOU FOR YOUR HELP. LARRY R.


InquiryId :  14064  InquiryType :  Group Reservation  DateAndTime :  2007-08-14 13:02:13  Status :  Replied and Resolved
Replied By Mike K at 2007-08-14 14:48:55

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-08-14 13:02:13

i need a travel agent to book 50-60 clients on a cruise each month and airline trasit to departure site.


InquiryId :  14066  InquiryType :  Group Reservation  DateAndTime :  2007-08-14 13:12:47  Status :  Replied and Resolved
Replied By Mike K at 2007-08-24 08:13:23

Its different with each property or cruise, cruises need to make deposit and you have time to pay it off. Hotels we can do a few things, a credit card to hold the rooms and let each guest check in and pay the charges individually. or you can use one card to pay for it all. Air fare must be paid at the time of booking.
Customer submitted at 2007-08-24 08:27:56

I understand. What do most agents do in this case when they have clients like my who are planning trips months in advance? How are payments arranged? My previous trips, I\'ve had to make a deposit and pay the balance on a certain date a month or weeks before traveling.
Replied By Mike K at 2007-08-24 06:57:19

We do appologize, we are working to improve the process but sometimes things slip through the cracks. Again we appologize.
Customer submitted at 2007-08-23 21:02:28

This process needs major improvement.
Replied By Mike K at 2007-08-22 14:50:02

Have you received a quote on your travel requests yet? If not let me know.
Customer submitted at 2007-08-18 00:40:09

Yes. Flights only for Liberia and flight and hotel for Maui. I need these yesterday. Thanks.
Replied By Mike K at 2007-08-16 08:13:42

Ok, I have located them and re isssued them, one is for air only, is that right? And the other is 8 rooms in Maui? If this is not correct let me know.
Customer submitted at 2007-08-15 10:04:53

I did use the group travel tab.
Replied By Mike K at 2007-08-15 06:49:19

If you sent them via email there is no way to guarantee it was received. please use the Group Travel tab on your travel site.
Customer submitted at 2007-08-14 13:12:47

I submitted a request for two group reservation two weeks ago and made two other attemps with communicate via email and have not heard from anyone. I need information immediately. Reference# 04IOY91K0 Reference# VJ90U510Q


InquiryId :  14073  InquiryType :  Existing Reservation  DateAndTime :  2007-08-14 14:34:17  Status :  Pending
Customer submitted at 2007-08-14 14:34:17

How are you doing on? america center home home loan mortgage refinance [url=http://motivera.info/business/mortgage-loan-center/site_map.html]america center home home loan mortgage refinance[/url]


InquiryId :  14078  InquiryType :  Dreamtrips  DateAndTime :  2007-08-14 15:09:13  Status :  Replied and Resolved
Replied By Mike K at 2007-08-14 14:52:04

There is a waiting list for the Med. cruise, if you give me your name, email, id number and phone I will put you on the list.
Customer submitted at 2007-08-14 15:09:13

How About offering another Mediterian Cruise. It sold out before I got a chance to apply. Is their a waiting list or should I wait till you offer another one? Is another Alaskan cruise in the making? Please reply. Jane Gungoll


InquiryId :  14080  InquiryType :  Group Reservation  DateAndTime :  2007-08-14 15:15:01  Status :  Replied and Unresolved
Replied By Mike K at 2007-08-15 14:27:03

On a cruise you would be able to put down a deposit and pay on it until the due date.
Customer submitted at 2007-08-15 11:56:49

ok thanks and for my next question, i would like to know if the price needs to be paid in one amount or can they make payments until the time of the trip?
Replied By Mike K at 2007-08-14 14:54:02

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-08-14 15:15:01

i'm trying to plan a super bowl cruise, i would like to know how does the rate be effected with about 50 or more people


InquiryId :  14086  InquiryType :  General Questions  DateAndTime :  2007-08-14 15:55:34  Status :  Replied and Resolved
Replied By Mike K at 2007-08-17 08:14:25

The limitations on dreamtrips are, 1 guest( significant other or spouse) and or you children under 18. So in this case you would not be able to bring your grand children.
Customer submitted at 2007-08-14 15:55:34

I have looked everywhere for an answer but can not find it. If you are an older married couple and you purchase a dreamtrips membership, can you take a guest. Also can you take your grandchildren under your membership if they live in the same household.(they all live in the same house and have the same address.)?


InquiryId :  14105  InquiryType :  New Reservation  DateAndTime :  2007-08-14 17:12:15  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:28:45

Hi,
The rate will change if you want to add 3rd person.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:28:35

Hi,
The rate will change if you want to add 3rd person.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-14 17:12:15

i need help booking a 3rd person in 2 seperate rooms please. the price on the actual hotel site is the same and states 3 adults per room is ok so i am wondering if this will change your rate on your site since it is not double occ?


InquiryId :  14106  InquiryType :  Dreamtrips  DateAndTime :  2007-08-14 17:13:07  Status :  Replied and Resolved
Replied By Mike K at 2007-08-15 06:52:37

Confirmation letters go out 45-30 days of departure, you order has been received and processed. Have a wonderful time on your trip.
Customer submitted at 2007-08-14 17:13:07

I booked the Dreamtrip to Barbados for October and I have not received confirmation of this yet. Did this take? Please help!!


InquiryId :  14108  InquiryType :  Flight  DateAndTime :  2007-08-14 17:21:41  Status :  Replied and Resolved
Customer submitted at 2007-08-14 17:21:41

WorldVentures tracking ID : GRP81W8020PT Its seems that there is an issue with the flight that was offered on the website. Please advise. It still shows that the flight we had choosen is still available. Please review our Id shown above. We would like 0 stops, leaving early evening thursday Oct. 18 and departing vegas on monday in the am and arriving NLT late afternoon or early evening. We would like to get this resolved and feel that we should not have to pay additional fees to fix these issues. Please advise Thank you! Cindy


InquiryId :  14116  InquiryType :  Existing Reservation  DateAndTime :  2007-08-14 18:07:48  Status :  Replied and Resolved
Customer submitted at 2007-08-14 18:07:48

I dont know my ID name nor password. I thought it was ID rodante Password moneys but I cant seem to log in to book a dream trip:-( please help


InquiryId :  14119  InquiryType :  Dot Com Site  DateAndTime :  2007-08-14 18:23:12  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-16 14:26:06

Ok the sire should now be working properly, http://pattyhazlewood.worldventures.biz/
Customer submitted at 2007-08-15 05:11:19

No it is NOT. You have the LE ackwards. If I type in http://pattyhazlewood.worldventures.biz https://www.world-venture.com It DOES NOT WORK. My last name is spellehd hazlewood Not hazelwood.
Replied By Sunny at 2007-08-14 20:16:55

Hi
The name appearing on your .biz site is Patty Hazlewood. do you want to change the name of URL?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-14 20:15:56

Hi
The name appearing on your .biz site is Patty Hazlewood. do you want to change the name of URL?

Thank You
WorldVentures Team
Customer submitted at 2007-08-14 18:23:12

When WV emailed me back about my .com and .biz accounts, I figured out what was wrong. Someone miss spelled my name. It should be pattyhazlewood. The spelled my last name el. Please correct both accounts to hazlewood.


InquiryId :  14121  InquiryType :  Existing Reservation  DateAndTime :  2007-08-14 18:39:32  Status :  Pending
Customer submitted at 2007-08-14 18:39:32

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InquiryId :  14122  InquiryType :  Existing Reservation  DateAndTime :  2007-08-14 18:49:27  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:51:50

Hi
The itinerary that you selected was no longer available so the booking request was not processed, you may come to livechat selecting travel deparment and our agents will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:51:44

Hi
The itinerary that you selected was no longer available so the booking request was not processed, you may come to livechat selecting travel deparment and our agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-14 18:49:27

GRP81W8020PT: we need to resolve the issue with our flight.


InquiryId :  14124  InquiryType :  Existing Reservation  DateAndTime :  2007-08-14 19:01:38  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 21:49:53

Hi
The reservation against GRP2QJ9419UE was confirmed and the confirmation was sent emailed.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 21:49:36

Hi
The reservation against GRP2QJ9419UE was confirmed and the confirmation was sent emailed.

Thank You
WorldVentures Team
Customer submitted at 2007-08-14 19:01:38

I did a live chat with you reservationist today regarding a reservation and was disconnected. I told Sam I didn\'t want to finalize til I had a final amount with tax and he said sure. Noone ever came back online and I now have an email confirmation not knowing whether I have a completed reservation or not this is important as if I don\'t I need to call and get one!


InquiryId :  14130  InquiryType :  Dreamtrips  DateAndTime :  2007-08-14 20:48:28  Status :  Replied and Resolved
Replied By Mike K at 2007-08-15 06:54:01

Please provide more information, reservation number for what? Is this a dreamtrip or group travel?
Customer submitted at 2007-08-14 20:48:28

How do I know what my resevation number is. I wanted to fill out on line . I have everything but that.


InquiryId :  14132  InquiryType :  New Reservation  DateAndTime :  2007-08-14 21:59:57  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:17:07

Hi,
You can only give a search according to the city name and places.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:17:00

Hi,
You can only give a search according to the city name and places.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-14 21:59:57

Hi, Just browsing for a hotel right now, but would like to be able to search hotels by distance from a certain address - can I do this on this site? Thanks,


InquiryId :  14133  InquiryType :  Magazines  DateAndTime :  2007-08-14 22:00:07  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:16:14

Hi,
you will need to fax in a rep agreement and a product order form, which is located in you .biz back office under downloadable forms, and fax it to 972-767-4179. Attn:Lauren

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:16:07

Hi,
you will need to fax in a rep agreement and a product order form, which is located in you .biz back office under downloadable forms, and fax it to 972-767-4179. Attn:Lauren

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-14 22:00:07

I signed up a new customer for the RTA and the Dreamtrips on 08/14/07 during the enrollment it said there was and error. The customer recieved a reciept for the products for 399.00 but did not get any other information. So I know that the money transaction was processed just want to comfirm that they will be given their ID# and Products. His name is Craig Hardy and his email is carla.breuer@coldwellbanker.com My name is Clint Hardy ID# 896427 clint_hardy@yahoo.com


InquiryId :  14134  InquiryType :  Dreamtrips  DateAndTime :  2007-08-14 22:14:25  Status :  Replied and Resolved
Replied By Mike K at 2007-08-15 14:27:46

You\\\'re welcome.
Customer submitted at 2007-08-15 08:59:44

thank you very much for clarifying that!
Replied By Mike K at 2007-08-15 06:55:58

Sorry, this is hotel only. Most dreamtrips do not include air, the ones that do will clearly specify so.
Customer submitted at 2007-08-14 22:14:25

the las vegas trip in November, will that be a flight and is that included. what indicates that a flight is included on a trip?


InquiryId :  14136  InquiryType :  Dot Com Site  DateAndTime :  2007-08-14 23:04:02  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:14:23

Hi,
Follow these steps to upload your picture-

UPLOADING PICTURE-
1)Login to the back office of your .Com web site using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:13:55

Hi,
Follow these steps to upload your picture-

UPLOADING PICTURE-
1)Login to the back office of your .Com web site using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-14 23:04:02

PLEASE LET ME KNOW STEP BY STEP HOW TO UPLOAD MY PICTURE TO THE WEBSITE. I AM NOT FAMILIAR WITH DOWNLOADING PICTURES FROM MY COMPUTER TO THE WEBSITE. THANK YOU, CHRISTINA


InquiryId :  14137  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 00:18:21  Status :  Pending
Customer submitted at 2007-08-15 00:18:21

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InquiryId :  14138  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 00:24:45  Status :  Replied and Resolved
Customer submitted at 2007-08-15 00:24:45

I am at the hotel you were suposed to send my reservation to and it\'s not here. It is 12 midnight and I am having to pay for a room even though I have paid already. Thanks so much this is my first and last time to \'try\' to do business with you.


InquiryId :  14140  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 04:41:15  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:52:54

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:52:28

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Customer submitted at 2007-08-15 04:41:15

Cancel my membership immediately nmmworldventures.com...My name is Nancy Miller. Do not debit my card any further.


InquiryId :  14142  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 05:56:05  Status :  Pending
Customer submitted at 2007-08-15 05:56:05

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InquiryId :  14143  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 06:31:23  Status :  Replied and Resolved
Customer submitted at 2007-08-15 06:31:23

I understood this travel to be e-ticket...I have not received an email with anything to print. What do I need to travel?


InquiryId :  14146  InquiryType :  Magazines  DateAndTime :  2007-08-15 07:38:56  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:09:31

Hi,
I have forwarded your request to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:09:22

Hi,
I have forwarded your request to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-15 07:38:56

I have my own Google tracking ID code which needs to be copied and pasted into my website. Please read instructions below:(scroll to the bottom to see the code) Copy and paste the code segment into the bottom of your content, immediately before the tag of each page you are planning to track. If you use a common include or template, you can enter it there. Important: if your pages include a call to urchinTracker(), utmLinker(), utmSetTrans(), or utmLinkPost(), the tracking code must be placed in your page\'s code above any of these calls. In these cases the tracking code can be placed anywhere between the opening tag and the JavaScript call. Please paste the code into each individual page of the website. This is the code: Thank you! Member ID 896765


InquiryId :  14153  InquiryType :  Hotel  DateAndTime :  2007-08-15 09:41:12  Status :  Replied and Resolved
Customer submitted at 2007-08-15 09:41:12

It will not let me put in the City of Baltimore, MD. How can I find a hotel there?


InquiryId :  14156  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 10:04:04  Status :  Replied and Resolved
Customer submitted at 2007-08-15 10:04:04

WHen will the status move from pending to confirmed?


InquiryId :  14164  InquiryType :  Group Reservation  DateAndTime :  2007-08-15 11:08:46  Status :  Replied and Resolved
Replied By Mike K at 2007-08-15 14:29:40

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-08-15 11:08:46

When would I be able to check cost for a group of 10 going on a mission trip to Poland for MID June to MID AUGUST?


InquiryId :  14168  InquiryType :  Dreamtrips  DateAndTime :  2007-08-15 11:30:00  Status :  Replied and Resolved
Replied By Mike K at 2007-08-15 14:30:30

Which dreamtrip were you inquiring about?
Customer submitted at 2007-08-15 11:30:00

I need my reservation # for our dream trip.


InquiryId :  14169  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-15 11:40:54  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 12:02:33

Hi,
Can you please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 12:02:27

Hi,
Can you please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-15 11:40:54

I NEED TO BOOK 5 PEOPLE TO LAS VEGAS FLIGHT PLUS HOTEL ON OCTOBER 13 TO THE 17 TWO ROOMS TO NEW YORK NEW YORK HOTEL. CAN YOU PLEASE GIVE ME A QUOTE.


InquiryId :  14173  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 12:01:17  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:37:30

Hi
The booking request was not processed as the rate quoted were Fully Prepaid and Non-Refundable rate and by the time you replied the rates were sold out.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:37:24

Hi
The booking request was not processed as the rate quoted were Fully Prepaid and Non-Refundable rate and by the time you replied the rates were sold out.

Thank You
WorldVentures Team
Customer submitted at 2007-08-15 12:01:17

I AM TRYING TO CONFIRM THAT MY TRIP IS BOOKED. WHEN WILL I KNOW?


InquiryId :  14187  InquiryType :  Magazines  DateAndTime :  2007-08-15 12:54:03  Status :  Replied and Resolved
Replied By Sunny at 2007-08-15 19:38:08

Hi
Are you trying to upload the photo for RTA card or on your .com site?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-15 19:38:01

Hi
Are you trying to upload the photo for RTA card or on your .com site?

Thank You
WorldVentures Team
Customer submitted at 2007-08-15 12:54:03

I am trying to upload my picture but it says the format is not accepted. It is a jpeg. When I use a .gif the quality is terrible. Is there something I am doing wrong? Or can I email the picture to you to upload? Chelsie


InquiryId :  14192  InquiryType :  Dreamtrips  DateAndTime :  2007-08-15 13:24:23  Status :  Replied and Resolved
Replied By Mike K at 2007-08-16 08:15:18

This will be a charter flight out of DFW airport in Dallas Texas. All flight information will be provided in the comfirmation letter.
Customer submitted at 2007-08-15 13:24:23

On the Cozumel trip in June 2008 THAT included airfare- when are the flights and on what airline?


InquiryId :  14208  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-15 14:45:27  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 11:51:30

Hi,
Can you tell me which browser you are using?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 11:51:22

Hi,
Can you tell me which browser you are using?

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-15 14:45:27

I am trying to find where to shop e-bay through my web-sight using the powersearch toolbar. I can not download the powersearch.


InquiryId :  14225  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 15:34:01  Status :  Replied and Resolved
Customer submitted at 2007-08-15 15:34:01

HAVE NOT HEARD BACK FROM ANYONE YET AND AN M GETTING VERY ANXIOUS AS TIME IS RUNNING OUT. I ACTUALLY NEED TO BOOK KMORE ROOMS BUT CANT TIL I HEAR BACK FROM YOU


InquiryId :  14226  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 15:59:26  Status :  Replied and Resolved
Customer submitted at 2007-08-15 15:59:26

THIS IS REDICULOUS THAT I CANNOT GETA RESPONSE FROM ANYONE LIVE CHAT OR OTHERWISSE


InquiryId :  14235  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 16:57:06  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:00:19

Hi
The reservation was confirmed and the confirmation was sent to your email.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:00:14

Hi
The reservation was confirmed and the confirmation was sent to your email.

Thank You
WorldVentures Team
Customer submitted at 2007-08-15 16:57:06

GRP49CN2T31A You were going to verify me with the Dodge Caliber at $93??. Did that get done. We are leaving at 6am for the funeral. I am a WV agent.


InquiryId :  14240  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 18:20:48  Status :  Pending
Customer submitted at 2007-08-15 18:20:48

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InquiryId :  14241  InquiryType :  Magazines  DateAndTime :  2007-08-15 18:22:18  Status :  Replied and Resolved
Replied By Sunny at 2007-08-15 18:51:40

Hi
It is not possible to download the training manual to your system. You need to access it online on website.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-15 18:51:32

Hi
It is not possible to download the training manual to your system. You need to access it online on website.

Thank You
WorldVentures Team
Customer submitted at 2007-08-15 18:22:18

I am trying to locate the travel training manual to download


InquiryId :  14242  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 18:35:35  Status :  Replied and Resolved
Customer submitted at 2007-08-15 18:35:35

I have a customer interested in a vacation to Miami at the Comch key Cotteges from September 15 to September 20, 2007. I need assisitance in helping my customer


InquiryId :  14243  InquiryType :  Hotel  DateAndTime :  2007-08-15 18:40:21  Status :  Replied and Resolved
Customer submitted at 2007-08-15 18:40:21

I need to find out what hotel is the closest to the Baltimore Convention Center


InquiryId :  14244  InquiryType :  Magazines  DateAndTime :  2007-08-15 18:47:31  Status :  Replied and Resolved
Replied By Sunny at 2007-08-15 18:52:37

Hi
It is not possible to download the training manual to your system. You need to access it online on website

Thank You
WorldVentures Team
Customer submitted at 2007-08-15 18:47:31

I am trying to locate and download the training manual - need help


InquiryId :  14245  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 19:21:27  Status :  Replied and Resolved
Customer submitted at 2007-08-15 19:21:27

I am inquiring a vaction package to Miami Key Cottages Septembet 15 thru Spetember 20, 2007 depart from LAX


InquiryId :  14248  InquiryType :  Flight  DateAndTime :  2007-08-15 20:16:09  Status :  Replied and Resolved
Customer submitted at 2007-08-15 20:16:09

Cant find flight from Caracas to the states particarly bwi Maryland need help


InquiryId :  14249  InquiryType :  General Questions  DateAndTime :  2007-08-15 20:21:10  Status :  Replied and Resolved
Customer submitted at 2007-08-20 12:30:42

I am in the vacation rental industry in Hilton Head Island, SC. Your Dream Trips club could be huge here because of all of the vacation traffic we get here. We have a strong timeshare industry here that could potentially sell this product as a 2nd option or in addition to a timeshare sale. You can reach me at 843-290-1664 Jeremy Koch
Replied By Nick at 2007-08-16 11:42:24

Hi,
Can you be more clear on your query.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 11:42:19

Hi,
Can you be more clear on your query.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-15 20:21:10

big opportunity where destinations bring people in for timeshare sales presentations. We should talk.


InquiryId :  14250  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 20:25:53  Status :  Replied and Resolved
Customer submitted at 2007-08-15 20:25:53

Hello....I booked my trip to LA for the Acceleration Training from my site and I do not see anything on \"Bookings from my site\". Also, a friend just booked hotel rooms from my site and that is not showing up either. I am new at this and I am just curious to see how much of a commission I have earned to date...thank you!


InquiryId :  14251  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 20:32:08  Status :  Replied and Resolved
Customer submitted at 2007-08-15 20:32:08

When Will my reservation Finalize? My cofermation number is GRP2T38PV079.


InquiryId :  14256  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-15 21:41:33  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 11:41:31

Hi,
Your web site URL is http://glynischilds.worldventures.biz. Try to login by going to this link.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 11:41:25

Hi,
Your web site URL is http://glynischilds.worldventures.biz. Try to login by going to this link.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-15 21:41:33

My name is Glynis Childs. I am unable to access my back office via the URL: http:\\\\glynis.childs.worldventures.biz. When I am able to access it the name is incorrect. It shows \"Glynis Turrentine Koehler\". My name is Glynis Childs which appeared at the top-left of the screen, previously. Again, this is the URL: glynis.childs.worldventures.biz. I need to access my back office to take the RTA exam, immediately. I am new so I don\'t know my ID# by heart. The issue is that it seems another member was given my biz URL, in error. Please contact me at 562.221.9293 as soon as possible. Also, My upline is not able to access their back office. Their URL is gentleguidance1.worldventures.biz. Her name is Mary Johnson and her (ID# is 872244) is still awaiting a follow-up call from Michelle (last week). Please contact her, Mary Johnson at 323-974-7977. Until this issue is resolved I am not able to conduct business. Thank you in advance for your support.


InquiryId :  14257  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 22:11:45  Status :  Replied and Resolved
Customer submitted at 2007-08-15 22:11:45

I made two seperate reservations for hotels in Anchorage Alaska and NEVER received any confirmation for the reservations. Both parties are leaving for Alaska in the morning and I need confirmation on the hotel.


InquiryId :  14259  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 22:23:52  Status :  Replied and Resolved
Customer submitted at 2007-08-15 22:23:52

I just made resv at lemontree hotel in Anaheim. I have not recvd a call re: if the quoted price correct - I want to change my arrival/departure dates to one day later.


InquiryId :  14261  InquiryType :  Hotel  DateAndTime :  2007-08-15 22:48:45  Status :  Replied and Resolved
Customer submitted at 2007-08-15 22:48:45

how do you find a hotel in Long beach, ca?


InquiryId :  14263  InquiryType :  Existing Reservation  DateAndTime :  2007-08-15 23:36:37  Status :  Pending
Customer submitted at 2007-08-15 23:36:37

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InquiryId :  14265  InquiryType :  General Questions  DateAndTime :  2007-08-16 02:14:18  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 11:15:46

Hi,
No, it is for person living in US.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 11:15:39

Hi,
No, it is for person living in US.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-16 02:14:18

Do you offer your \'travel agent\'program for companies outside US also? Like Estonia in Europe? Have a good day, Sirle


InquiryId :  14266  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 04:01:44  Status :  Pending
Customer submitted at 2007-08-16 04:01:44

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InquiryId :  14268  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 06:46:02  Status :  Replied and Resolved
Customer submitted at 2007-08-16 06:46:02

We Did not receive a booking confirmation for these tickets by e-mail. We would like to check and make sure that when your customer service rep Sam who I contacted by live chat yesterday evening cancelled the other bookings (Sam said there were 5)he didn\'t cancel this one too. I hope not because the price rose $100 per ticket this morning.


InquiryId :  14272  InquiryType :  Dreamtrips  DateAndTime :  2007-08-16 07:34:31  Status :  Replied and Resolved
Replied By Mike K at 2007-08-16 07:40:21

All children are considered as adult price on a cruise.
Customer submitted at 2007-08-16 07:34:31

The DreamTrip to Bermuda. Please let me know what the cost is for a 2 year old. Thank you, Cheryl


InquiryId :  14273  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 07:49:58  Status :  Replied and Resolved
Customer submitted at 2007-08-16 07:49:58

travel insurance


InquiryId :  14274  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-16 07:50:18  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 11:11:57

Hi,
Can you be more clear on your query.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 11:11:50

Hi,
Can you be more clear on your query.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-16 07:50:18

I downloaded the toolbar only to find many trojan horses. had to delete it, have you had other complaints?


InquiryId :  14275  InquiryType :  General Questions  DateAndTime :  2007-08-16 08:00:14  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 11:11:11

Hi,
Please get connected to live chat by selecting Travel department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 11:11:04

Hi,
Please get connected to live chat by selecting Travel department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-16 08:00:14

I am trying to book a hotel and it will not except either of my phone numbers. What do I do so that I can book the hotel?


InquiryId :  14276  InquiryType :  General Questions  DateAndTime :  2007-08-16 08:10:21  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-16 13:20:48

We\\\'re not currently hiring, but you can fax a resume to 972-985-6885 and we\\\'ll keep it on file.
Customer submitted at 2007-08-16 08:10:21

My name is Sabrina Aleverares-Johnson and I had spoken with Steve the other day and I still have questions about employement with the company.If some one could contact me at 850-591-7445 after 5p.m..


InquiryId :  14277  InquiryType :  Hotel  DateAndTime :  2007-08-16 08:17:49  Status :  Replied and Resolved
Customer submitted at 2007-08-16 08:17:49

I am trying to book a hotel and it will not accept my phone number. I have checked with my creadit card company to verify my phone number on the card and the one I am using is correct. What do I need to do to book the hotel?


InquiryId :  14279  InquiryType :  New Reservation  DateAndTime :  2007-08-16 08:41:24  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 11:08:06

Hi,
Please delete cookies and restart your system and try again by giving a search.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 11:08:00

Hi,
Please delete cookies and restart your system and try again by giving a search.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-16 08:41:24

I am trying to book a car. I searched for an economy car with Enterprise and I never recieved search results. The screen only showed \"searching\" no results showed - I waited five minutes. This was my second attemept - I had tried it on a different day and time with the same results. I welcome any suggestions you have for getting this to work.


InquiryId :  14282  InquiryType :  New Reservation  DateAndTime :  2007-08-16 10:30:41  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 11:04:15

Hi,
Can you please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 11:04:07

Hi,
Can you please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-16 10:30:41

I\'m looking for a rent-a-car from Aug 16th 07 to Aug 20th 07 From the Claremont, Ca 91750 serrounding city\'s, I need a minivan, I went serch, still waitting


InquiryId :  14284  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 11:00:19  Status :  Replied and Resolved
Customer submitted at 2007-08-16 11:00:19

How do I give you the correct credit card information for my motel 6 reservation for 18-21.


InquiryId :  14290  InquiryType :  New Reservation  DateAndTime :  2007-08-16 12:10:01  Status :  Replied and Resolved
Customer submitted at 2007-08-16 12:10:01

What happend? I asked about a renacar earlier and you said, I would get an answer in my e-mail, havent got one yet, is any one at work?


InquiryId :  14291  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 12:12:14  Status :  Replied and Resolved
Customer submitted at 2007-08-16 12:12:14

will you give me the customer price for the 9 night carribbean cruise and the rep price being that I\'m about to become one. This is for the oceanview for (1089.00) customer price. Is that for one or 2 people? I just want to compare the prices being that I\'m considering joining this company. This will make my decision. thank you


InquiryId :  14293  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 12:38:33  Status :  Pending
Customer submitted at 2007-08-16 12:38:33

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InquiryId :  14306  InquiryType :  Dot Biz  DateAndTime :  2007-08-16 14:08:21  Status :  Replied and Resolved
Replied By Nick at 2007-08-16 13:48:30

Hi,
Please give a search using the power search toolbar and submit yur reseration request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-16 13:48:24

Hi,
Please give a search using the power search toolbar and submit yur reseration request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-16 14:08:21

I\'m trying to reserve a flight from Memphis to LAX. First there were 12 seats available. In less than 15 minutes there\'s only 1 seat available. The website is not letting me reserve that ticket. What is the problem, the flight is Northwest Airlines Flight 181. Departing 6:45pm, Arriving 8:37pm.


InquiryId :  14352  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 18:52:59  Status :  Pending
Customer submitted at 2007-08-16 18:52:59

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InquiryId :  14353  InquiryType :  New Reservation  DateAndTime :  2007-08-16 18:59:50  Status :  Replied and Resolved
Replied By Manoj at 2007-08-16 19:11:55

Hi
The reservation request against ID# GRP0Y1ZQ0572 has been cancelled.

Thank You
WorldVentures Team
Replied By Manoj at 2007-08-16 19:11:46

Hi
The reservation request against ID# GRP0Y1ZQ0572 has been cancelled.

Thank You
WorldVentures Team
Customer submitted at 2007-08-16 18:59:50

What\'s the deal with this reservation? If it is not set, then I want to cancel and do it on my own. I need immediate confirmation as I am on my way to the airport! Also, I am an RTA! GRP0Y1ZQ0572


InquiryId :  14354  InquiryType :  New Reservation  DateAndTime :  2007-08-16 19:02:15  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 09:47:56

Did you search for all nights, or just one night? After entering the criteria and clicked search, the next page at the top will give you a small summary of what you searched.
Customer submitted at 2007-08-16 19:02:15

I searched for hotels in Laughlin, NV on August 31- September 2. It says $52.00 for the Aquarius casino resort. is that for all nights or per night?


InquiryId :  14356  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 19:18:18  Status :  Replied and Resolved
Customer submitted at 2007-08-16 19:18:18

Can you handle cruises in and around Australia and new Zealand


InquiryId :  14366  InquiryType :  Hotel  DateAndTime :  2007-08-16 22:13:50  Status :  Replied and Resolved
Customer submitted at 2007-08-16 22:13:50

Regina Butler request that I make the reservation request for Conch Key Cottages here. They have a 800-330-1577 listed and the website is www.conchkeycottages.com/onebedroomocean.htm check-in 9/15/07 check-out morning 9/20/07


InquiryId :  14368  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 22:32:52  Status :  Replied and Resolved
Customer submitted at 2007-08-16 22:32:52

Hey there. I booked travel last week and confirmed with a live chat. I was supposed to have had the confirmation e-mailed to me. I have not gotten it and I leave next week. Can you help? Darryl Qualls 1014 Fuller Dr Claremont CA Travel: Monterey, CA on 8/23 and


InquiryId :  14369  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 23:23:50  Status :  Replied and Resolved
Customer submitted at 2007-08-16 23:23:50

i wll report u ]. since you can\'t give me a very simple cost!!!!!..mv


InquiryId :  14370  InquiryType :  Existing Reservation  DateAndTime :  2007-08-16 23:41:07  Status :  Pending
Customer submitted at 2007-08-16 23:41:07

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InquiryId :  14372  InquiryType :  Reactivation  DateAndTime :  2007-08-17 00:48:09  Status :  Replied and Resolved
Replied By Nick at 2007-08-17 10:06:08

Hi,
Go to Representative Area Home and click on Online Forms and submit the Cancellation Form online. It normally takes 48 to 72 hours. You will receive a E-mail once it is done.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-17 10:05:37

Hi,
Go to Representative Area Home and click on Online Forms and submit the Cancellation Form online. It normally takes 48 to 72 hours. You will receive a E-mail once it is done.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-17 00:48:09

How do I cancel my membership? Will it be effective immediately?


InquiryId :  14373  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-17 01:29:47  Status :  Replied and Resolved
Replied By Nick at 2007-08-17 10:02:33

Hi,

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-17 01:29:47

I\'m using my friend\'s website. I haven\'t yet joined. I\'m trying to use the Powersearch Toolbar but can\'t. I have a Mac, but I am running my virtual PC. I do have Internet Explorer 5.2 What\'s the problem?


InquiryId :  14374  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-17 01:35:02  Status :  Replied and Resolved
Replied By Nick at 2007-08-17 10:02:09

Hi,
The power search toolbar is not compatible with Firefox. You have to use Internet Explorer.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-17 10:02:04

Hi,
The power search toolbar is not compatible with Firefox. You have to use Internet Explorer.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-17 01:35:02

I\'m using my friend\'s website. I haven\'t yet joined. I\'m trying to use the Powersearch Toolbar but can\'t. I have a Mac, but I am running my virtual PC. I do have Internet Explorer 5.2 What\'s the problem?


InquiryId :  14375  InquiryType :  Existing Reservation  DateAndTime :  2007-08-17 06:38:44  Status :  Pending
Customer submitted at 2007-08-17 06:38:44

How come you\'re here? [url=][/url]


InquiryId :  14376  InquiryType :  New Reservation  DateAndTime :  2007-08-17 06:52:56  Status :  Replied and Resolved
Replied By Nick at 2007-08-17 10:01:04

Hi,
It is for 2 person.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-17 10:00:59

Hi,
It is for 2 person.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-17 06:52:56

I am trying to book a trip from OKC to Nassau, Bahamas, on Oct 2nd, 2007, returning Oct 8th, for 2 adults, at the Atlantis Royal Tower. The price says $1525. Is that for two people or each person??? Wow!


InquiryId :  14377  InquiryType :  New Reservation  DateAndTime :  2007-08-17 06:57:44  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 09:51:08

Hi,
If you are giving a search for the cruise then the fares displayed does not includes airfare. What you can do is you can submit a request for a cruise and later come back to live chat and request our agent to add airfare to it.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 09:51:00

Hi,
If you are giving a search for the cruise then the fares displayed does not includes airfare. What you can do is you can submit a request for a cruise and later come back to live chat and request our agent to add airfare to it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-27 10:19:27

My question was NOT answered. Please read it & answer appropriately.
Replied By Nick at 2007-08-17 10:00:30

Hi,
Please give a search using the Power search toolbar and you will get the result.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-17 10:00:25

Hi,
Please give a search using the Power search toolbar and you will get the result.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-17 06:57:44

I'm looking at Cruises; is the price for cruise only? Or is airfare included? Any way to search for combined price for air & cruise? Katherine


InquiryId :  14378  InquiryType :  Billing  DateAndTime :  2007-08-17 07:03:43  Status :  Replied and Resolved
Replied By Terri E at 2007-08-17 06:51:28

Thanks for your Inquiry, You must go into your backoffice, on your dot.biz site and click on Support/ On-line forms and fill out a membership cancellation form and submit it to billing and it takes 2-3 days to bring down your account, they will send you an e-mail when completed. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-17 07:03:43

I want to cancel my World Venture membership.


InquiryId :  14379  InquiryType :  Existing Reservation  DateAndTime :  2007-08-17 07:32:23  Status :  Replied and Resolved
Customer submitted at 2007-08-17 07:32:23

what is my user name and ID or member ID # and I have not recieved my card. I have been a memember over a month. I passed my test and received my letter but no card.


InquiryId :  14380  InquiryType :  Hotel  DateAndTime :  2007-08-17 08:26:11  Status :  Replied and Resolved
Customer submitted at 2007-08-17 08:26:11

I am requesting assistance with Conch Key Cottages, or if not possible, any small, quite, nice, accommodation which allows fishing on one of the Florida Keys. Regina Butler suggested I place my request here. I did a request last night and asked that information be emailed to my work (myrna.braithwaite@lacity.org)as I am here 6:30 AM to 4PM. Thank you for you assistance.


InquiryId :  14381  InquiryType :  Dot Com Site  DateAndTime :  2007-08-17 09:05:33  Status :  Replied and Resolved
Replied By Nick at 2007-08-17 09:59:46

Hi,
Please E-mail me your picture and member ID number to my E-mail address nishitpaul@rediffmail.com and I will try to upload the picture from my end.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-17 09:59:39

Hi,
Please E-mail me your picture and member ID number to my E-mail address nishitpaul@rediffmail.com and I will try to upload the picture from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-17 09:05:33

I have tried several times to get my photo to upload in my Travel back office, and it only tells me \"My image will be uploaded shortly\" can you please help me get my photo on my page?


InquiryId :  14388  InquiryType :  All Other Commissions  DateAndTime :  2007-08-17 10:32:35  Status :  Replied and Resolved
Customer submitted at 2007-08-17 10:32:35

I have booked several trips on my web sight but have not seen anything on the report of travel booked to my site. In addition would I or how would I qualify to get commissision on these trips? thanks, Don Newcomb


InquiryId :  14394  InquiryType :  Magazines  DateAndTime :  2007-08-17 11:07:56  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 10:09:57

Click on the book direct button. Yes, if you see on the right had side it will say per person. After you click on book direct it should take you to the site where the deals is, then you can check if that is correct.
Customer submitted at 2007-08-17 11:07:56

I\'m going to Laughlin, NV on August 31- September 2. When I search the Hotels, the Aquarius Casino Resort comes. It says ($) Total (all persons, all nights) for the (Deluxe 2 Doubles) (Tax not included) Center Casino Drive/Riverfront / Laughlin for $52.00. Is that correct? Every other website I\'ve been on has that price PER NIGHT! ?????


InquiryId :  14396  InquiryType :  New Reservation  DateAndTime :  2007-08-17 11:49:21  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 10:47:34

I am not familiar with SWA, but you are more than welcome to visit https://www.world-venture.com/ for all your travel needs. For a better result make sure to direct your question to its corresponding department.
Customer submitted at 2007-08-17 11:49:21

THIS IS MY FIRST TIME. CAN I BOOK SWA THROUGH WV?


InquiryId :  14397  InquiryType :  New Reservation  DateAndTime :  2007-08-17 11:56:35  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 11:07:24

You will have to do the search and our sites will search all available sites and come back with results for you. That is one of the beauties of our site, we search all sites to get you the best deals available anywhere in the web.
Customer submitted at 2007-08-17 11:56:35

Can I book on Allegiant Airlines through you? What about car rental like Alamo, Budget, Dollar?


InquiryId :  14398  InquiryType :  New Reservation  DateAndTime :  2007-08-17 11:57:21  Status :  Replied and Resolved
Customer submitted at 2007-08-17 11:57:21

Can I book Dollar, Alamo rental cars through you? How about SWA and Allegiant


InquiryId :  14403  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-17 12:30:06  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 13:58:00

The new sites run under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality. First try uninstalling it, it will be listed as Search Toolbar. Then visit http://www.java.com/en/download/help/enable_browser.xml to enable java. Finally reinstall the toolbar.
Customer submitted at 2007-08-17 12:30:06

I am having difficulty installing this powersearch toolbar. I have enabled cookies, etc. but it appears that the javascript part is malfunctioning. Am I missing javascript? and how do I reinstall this? After completing all the steps the last window does not open. Please help, I have spent hours on this. Thank you


InquiryId :  14404  InquiryType :  New Reservation  DateAndTime :  2007-08-17 12:38:00  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 14:01:11

The average search takes 3 minutes or more, depending on the dates and destination. Some searches take longer based on the number of results. Most searches should start populating results within 60 seconds. Please be patient. Note: Some searches will not pull any results, such as searches done for more than 6 months in advance or certain destination/travel date packages with no availability from any vendor.
Customer submitted at 2007-08-17 12:38:00

I was on the .com website and inquired about cruises to Mexico. Specifically, Mexico, all cruise line, Mar 2008, 6-8 nights. The response I got was: not a valid reqid. I have received that response on more than one occassion.


InquiryId :  14406  InquiryType :  Existing Reservation  DateAndTime :  2007-08-17 12:51:33  Status :  Pending
Customer submitted at 2007-08-17 12:51:33

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InquiryId :  14414  InquiryType :  Billing  DateAndTime :  2007-08-17 13:55:27  Status :  Replied and Resolved
Replied By Lorie S at 2007-08-17 14:27:43

Mr. leonard, I have deactivated your billing so that you are no longer charged but, I am unable to cancel your account for you. I have checked your previous inquiries and did not find that you tried to cancel your membership prior to this date. Once you fill out the online cancellation form through your back office we will be able to refund this monthly payment to you. Thank you, Billing Department
Replied By Sean Wilson at 2007-08-17 14:21:06

Hello Mr. Leonard, We received your email regarding cancellation of your membership. I am currently showing your account status as Active, thus we have continued to bill you for your memberships. If you would like to cancel your memberships, please login to your Back Office by going to www.worldventures.biz and select login. Once at the Back Office Login page, please enter your Dealer ID (889454) and your password to enter the system. Once at the Members Area Home Page, click on the Online Forms link located at the top of the page which will take you to a list of online forms. Select Membership Cancellation and fill out the form with the appropriate information to cancel your membership. Once submitted, please allow up to 3 business days to complete your cancellation. If you have any further questions or concerns, please feel free to contact us at 972-985-6841. Thanks, Client Services - World Ventures
Replied By Sean Wilson at 2007-08-17 14:20:05

Hello Mr. Leonard, We received your email regarding cancellation of your membership. I am currently showing your account status as Active, thus we have continued to bill you for your memberships. If you would like to cancel your memberships, please login to your Back Office by going to www.worldventures.biz and select login. Once at the Back Office Login page, please enter your Dealer ID (889454) and your password to enter the system. Once at the Members Area Home Page, click on the Online Forms link located at the top of the page which will take you to a list of online forms. Select Membership Cancellation and fill out the form with the appropriate information to cancel your membership. Once submitted, please allow up to 3 business days to complete your cancellation. If you have any further questions or concerns, please feel free to contact us at 972-985-6841. Thanks, Client Services - World Ventures
Customer submitted at 2007-08-17 13:55:27

I see that worldventures has attempted to bill for recurring charges for this month. I HAVE CANCELLED and WILL NOT PAY CHARGES, WILL DISPUTE. Stop billing and complete the cancellation process begun on 7-20-07 ID #889454


InquiryId :  14417  InquiryType :  All Other Commissions  DateAndTime :  2007-08-17 14:36:22  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-08-17 14:12:39

Hello Melissa, I received your inquiry about the program. To answer your questions, if you currently only have the RTA package, no you can not take advantage of the Dreamtrips. You can book any of the Family Trips on your website, but you will not be able to enjoy any of the Dreamtrips listed. I wasn\\\'t sure which you were referring to but I hope this answers your questions. Thanks, Client Services - World Ventures
Customer submitted at 2007-08-17 14:36:22

By having a refferal website you make strictly commission? Or can you take advantage of FAM trips?


InquiryId :  14420  InquiryType :  New Reservation  DateAndTime :  2007-08-17 15:13:11  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 15:17:29

Track it from the site you booked it from.
Customer submitted at 2007-08-17 15:13:11

Tracking # GRP9YLD1605S DO I HAVE THIS BOOKED OR NOT


InquiryId :  14422  InquiryType :  Magazines  DateAndTime :  2007-08-17 15:22:10  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 15:29:18

You are inactive and our amnesty program is now over, contact your upline for further details.
Customer submitted at 2007-08-17 15:22:10

I went to my back office and lists me as an inactive member. I may need to pay my monthly dues. Can you assist me please?


InquiryId :  14424  InquiryType :  Travel Commission  DateAndTime :  2007-08-17 15:33:52  Status :  Replied and Resolved
Replied By Angela H at 2007-08-23 12:30:26

Dear Gloria, I have researched your travel commissions account. WorldVentures has not received the commission for this booking as of yet. I will contact the vendor to see about getting this commission for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-08-17 15:33:52

I made a booking in february and they travled in May and I still have not received my commission check..please review and let me know... Thank you... Gloria Fitzpatrick


InquiryId :  14425  InquiryType :  Magazines  DateAndTime :  2007-08-17 15:59:47  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-17 15:32:43

What can I help you with? We have live chat 24 hours a day. For further assistance visit https://www.world-venture.com/
Customer submitted at 2007-08-17 15:59:47

Hi, I have question about your business. I believe we have common interest. Please call me.Thanks


InquiryId :  14429  InquiryType :  New Reservation  DateAndTime :  2007-08-17 17:00:01  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-20 12:43:29

The average search takes 3 minutes or more, depending on the dates and destination. Some searches take longer based on the number of results. Most searches should start populating results within 60 seconds. Please be patient. Note: Some searches will not pull any results, such as searches done for more than 12 months in advance or certain destination/travel date packages with no availability from any vendor.
Customer submitted at 2007-08-17 17:00:01

Louisville, KY searches for rental cars is only pulling up economy and compact cars.


InquiryId :  14430  InquiryType :  Dot Biz  DateAndTime :  2007-08-17 17:23:30  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-20 13:20:43

http://aseasontotravel.worldventures.biz/
Replied By Ric Q at 2007-08-20 13:20:29

https://www.world-venture.com/
Customer submitted at 2007-08-17 17:23:30

I do not remember my dot biz name nor how to get into my back office


InquiryId :  14431  InquiryType :  Hotel  DateAndTime :  2007-08-17 17:24:19  Status :  Replied and Resolved
Customer submitted at 2007-08-17 17:24:19

Hello, I am looking for a hotel room for one night in St. Augustine, FL. The night I desire in September 1. I have located a quote off my AAA Travel site at the Hilton-St. Augustine Historic Bayfront for $119.00 (not including taxes). I was told your site would be able to match or beat any advertised price. Can you do so?


InquiryId :  14436  InquiryType :  Flight  DateAndTime :  2007-08-17 19:48:37  Status :  Replied and Resolved
Customer submitted at 2007-08-17 19:48:37

hello what airport would I fly into for this trip


InquiryId :  14437  InquiryType :  Group Reservation  DateAndTime :  2007-08-17 20:53:58  Status :  Replied and Resolved
Replied By Mike K at 2007-08-22 06:57:02

You can book all the flights by using the shopping cart feature on your toolbar. Do groups of 4 and put them in the cart.
Customer submitted at 2007-08-21 18:38:14

Hi thank you for your reply. I tried to book a multy city on the powesearch, but it wouldn\'t book for all 8 party. They would like to travel together if possible. do you think you could help me book their flights? Please let me know./jw
Replied By Mike K at 2007-08-20 12:52:15

Please use power search to find and book your flight online.
Customer submitted at 2007-08-17 20:53:58

I HAVE A PARTY OF 8 who will be traveling to Disney Land then to Las Vegas . Sept. 28, 2007 to DisneyLand then on Oct. 3,2007 to Las Vegas . Depart Las Vegas on Oct. 6,2007 return to Kahului, Maui Hi. Can you please helpme locate a Flight for them.


InquiryId :  14438  InquiryType :  Existing Reservation  DateAndTime :  2007-08-17 21:10:08  Status :  Pending
Customer submitted at 2007-08-17 21:10:08

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InquiryId :  14439  InquiryType :  Billing  DateAndTime :  2007-08-17 21:36:55  Status :  Replied and Resolved
Replied By Terri E at 2007-08-20 07:05:29

Irene, thanks for your Inquiry, Your billing information has been cancelled on Mrs Hanson\\\'s account. However, if there is a sale and transfer pending, this account must be active, in order for it to be completed...so you may want to tell Ms Hanson to update her billing, to avoid a un-complete Sale and Transfer. I you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-17 21:36:55

Dear World Ventures: Back in Feb 2007, I attended a meeting about the business. Sheila Hanson a World Ventures member was going to sell me her business. However, not all the papaer work was compelted by Sheila to complete the transaction. I recently discovered that World Ventures has been withdrawing the monthly payments from my account for Sheila\'s business. I want to know if I could be refunded that money & I also want the payments to stop comming out of my account for Sheila\'s business. Please contact me via email or telephone. My work # is 808-678-9532 / better time to contact me is 2:30 pm your time Monday thru Friday. Aloha, Mrs. Ioane


InquiryId :  14444  InquiryType :  Existing Reservation  DateAndTime :  2007-08-18 00:42:17  Status :  Replied and Resolved
Customer submitted at 2007-08-18 00:42:17

What is the total cost for the car? I am 21 y/o. I would like a rental car that doesn\'t penalize me for my age. I am also military.


InquiryId :  14445  InquiryType :  Hotel  DateAndTime :  2007-08-18 05:29:28  Status :  Replied and Resolved
Customer submitted at 2007-08-18 05:29:28

I received an email regarding ny cc info for reservation GRPQ981D7ZU9 to Bellamar Hotel Ibiza. I replied with necessary info PLEASE reply confirming new cc info, as we will be on a flight to the hotel shortly. Names on reservation are Joanna Brdecka and Margaret Elliott.


InquiryId :  14446  InquiryType :  Hotel  DateAndTime :  2007-08-18 05:59:30  Status :  Replied and Resolved
Customer submitted at 2007-08-18 05:59:30

HOTEL RECEIVED WRONG CREDIT CARD NUMBER AND I NEED TO KNOW IF THEY ARE STILL HOLDING THE RESERVATION


InquiryId :  14447  InquiryType :  New Reservation  DateAndTime :  2007-08-18 06:12:11  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-20 13:31:13

The average search takes 3 minutes or more, depending on the dates and destination. Some searches take longer based on the number of results. Most searches should start populating results within 60 seconds. Please be patient. Note: Some searches will not pull any results, such as searches done for more than 12 months in advance or certain destination/travel date packages with no availability from any vendor.
Customer submitted at 2007-08-18 06:12:11

I was inquiring about a honeymoon package at the Maui Seaside Hotel in Hawaii, it gave me a price than it said unavailable, also the calendar does not work to determine the dates.


InquiryId :  14452  InquiryType :  Existing Reservation  DateAndTime :  2007-08-18 10:00:12  Status :  Pending
Customer submitted at 2007-08-18 10:00:12

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InquiryId :  14458  InquiryType :  Genealogy  DateAndTime :  2007-08-18 11:12:20  Status :  Replied and Resolved
Replied By Karen O at 2007-08-20 18:28:19

There is no reason you should not be able to see this. If this is still a problem, please let us know so that we can submit to our technical dept.
Replied By Karen O at 2007-08-20 18:28:14

There is no reason you should not be able to see this. If this is still a problem, please let us know so that we can submit to our technical dept.
Customer submitted at 2007-08-18 11:12:20

why cant i see the binary tree.


InquiryId :  14469  InquiryType :  Existing Reservation  DateAndTime :  2007-08-18 12:30:17  Status :  Replied and Resolved
Customer submitted at 2007-08-18 12:30:17

Our reservation has a confirmation number GRPQ981D7ZU9. We received an email yesterady saying there was incorrect credit card information, we returned the email with the correct information yet have not received a confirmation from world ventures. As we are in Spain we need to know immediately if the rooms requested can be booked. It is almost 9 pm here and we need a room. The response time so far has been unacceptable.


InquiryId :  14474  InquiryType :  New Reservation  DateAndTime :  2007-08-18 13:37:46  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 13:18:14

Hi,
What is your question?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 13:18:09

Hi,
What is your question?

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-18 13:37:46

question


InquiryId :  14476  InquiryType :  Existing Reservation  DateAndTime :  2007-08-18 14:33:12  Status :  Pending
Customer submitted at 2007-08-18 14:33:12

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InquiryId :  14478  InquiryType :  Billing  DateAndTime :  2007-08-18 14:51:32  Status :  Replied and Resolved
Replied By Terri E at 2007-08-20 06:08:15

Leila, thanks for your Inquiry. You check was sent out on 8/1, you have to allow the US mail service to get it to you. They don\\\'t run on Sundays, you will probably get it this week. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-18 14:51:32

Cancelled my account over a month ago. Received an email that it was cancelled, and I woyld receive a full refund of 409.99. It said wait 2-3 weeks for processing. It\'s been over 4 weeks. Would like to know the status.


InquiryId :  14483  InquiryType :  Existing Reservation  DateAndTime :  2007-08-18 16:06:42  Status :  Pending
Customer submitted at 2007-08-18 16:06:42

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InquiryId :  14484  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-18 16:44:07  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 13:07:50

Hi,
You are using Internet Explorer or FireFox browser?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 13:07:45

Hi,
You are using Internet Explorer or FireFox browser?

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-18 16:44:07

I\'ve already tried downloading the Powersearch Toolbar but when I tried to use it, it came up as an Error. Please advise! Thank you, Melinda Manome MMSTYLE LLC


InquiryId :  14486  InquiryType :  Magazines  DateAndTime :  2007-08-18 17:56:34  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:54:11

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:54:06

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-18 17:56:34

Can you assist with an in process booking please?


InquiryId :  14488  InquiryType :  General Questions  DateAndTime :  2007-08-18 18:35:06  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:52:37

Hi,
Please gove a search using the power search Toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:52:30

Hi,
Please gove a search using the power search Toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-18 18:35:06

I would like to know how much it would cost to stay in the Myrtle Wood Condominiums for the week of 7/7/08-7/14/08? Please call if possible


InquiryId :  14489  InquiryType :  Existing Reservation  DateAndTime :  2007-08-18 19:10:14  Status :  Pending
Customer submitted at 2007-08-18 19:10:14

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InquiryId :  14490  InquiryType :  Existing Reservation  DateAndTime :  2007-08-18 19:10:23  Status :  Pending
Customer submitted at 2007-08-18 19:10:23

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InquiryId :  14491  InquiryType :  Existing Reservation  DateAndTime :  2007-08-18 19:11:01  Status :  Pending
Customer submitted at 2007-08-18 19:11:01

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InquiryId :  14492  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-18 20:27:25  Status :  Replied and Resolved
Replied By Karen S at 2007-08-20 08:13:58

Your card was mailed on 08/10/2007. It takes 7-10 business day for delivery. If you have any questions are concerns please contact the customer service dept at 972-985-6841. Thank You, Karen S.
Replied By Karen S at 2007-08-20 08:13:38

Your card was mailed on 08/10/2007. It takes 7-10 business day for delivery. If you have any questions are concerns please contact the customer service dept at 972-985-6841. Thank You, Karen S.
Customer submitted at 2007-08-18 20:27:25

it has been about 3 weeks and i still haven\'t got my card, i passed the test and uploaded my pic.


InquiryId :  14493  InquiryType :  Dot Com Site  DateAndTime :  2007-08-18 20:36:23  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:51:42

Hi,
Go to https://www.world-venture.com and follow these steps to upload your photo-

UPLOADING PICTURE-
1)Login using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:51:34

Hi,
Go to https://www.world-venture.com and follow these steps to upload your photo-

UPLOADING PICTURE-
1)Login using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-18 20:36:23

Cant get my picture or personal message to appear on my .com page. It was there when I first uploaded, but now it\'s gone. Also, When I log into the back office from the .com pge, I see my picture, and the verbiage, but it doesn\'t appear. Am I doing something wrong?


InquiryId :  14495  InquiryType :  All Other Commissions  DateAndTime :  2007-08-18 21:19:39  Status :  Replied and Resolved
Customer submitted at 2007-08-20 12:55:13

I did that also but told me to go through Contact us and send inquiry on commission. Pls. direct me to the right department, they have been going back and forth with my question. Thanks
Replied By Terri E at 2007-08-20 05:33:23

Perlita, thanks for your Inquiry, you may want to Chat with a Live travel agent on Live Chat, you can access it in your backoffice. They can further assist you with your questions about commissions. Thanks
Customer submitted at 2007-08-18 21:19:39

Please let me know why I have not gotten my commission from cruises I booked March 19 cruise. One of them is this tracking no.KV64283JL to start with. I will get the tracking number of the others if I get an answer.


InquiryId :  14496  InquiryType :  Magazines  DateAndTime :  2007-08-18 21:32:11  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 09:52:30

Hi,
Please E-mail your picture along with your member ID to nishitpaul@rediffmail.com and I will try from my end.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 09:52:21

Hi,
Please E-mail your picture along with your member ID to nishitpaul@rediffmail.com and I will try from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-25 19:16:52

I am still trying to get a picture uploaded. This is very fustrating. Nothing seems to work. I have resized several diffent photos to the demisions stated 150x150, I have try square pictures and rectangle pictures, I have tried cutting just the faces, I don\'t know what else to do. This simply is just not working for me. Please Advise! Please Help!
Replied By Nick at 2007-08-20 12:49:53

Hi,
Follow these steps to upload your picture-

UPLOADING PICTURE-
1)Login to the back office of your .Com site using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:49:46

Hi,
Follow these steps to upload your picture-

UPLOADING PICTURE-
1)Login to the back office of your .Com site using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-18 21:32:11

I cannot get the a picture to upload for our personal website. Can you please help me with this.


InquiryId :  14497  InquiryType :  Existing Reservation  DateAndTime :  2007-08-18 22:11:29  Status :  Replied and Resolved
Customer submitted at 2007-08-18 22:11:29

how do you join world ventures


InquiryId :  14498  InquiryType :  General Questions  DateAndTime :  2007-08-18 22:29:26  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-20 16:18:29

Great! Click here to get an overview of what we can offer. http://world.worldventures.biz/join.html, once you\\\'ve decided which way you want to go, click on the blue button and proceed to enrollment.
Customer submitted at 2007-08-18 22:29:26

I would like to become an affiliate. I can start referring business right away.


InquiryId :  14500  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 00:58:03  Status :  Pending
Customer submitted at 2007-08-19 00:58:03

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InquiryId :  14501  InquiryType :  New Reservation  DateAndTime :  2007-08-19 07:18:12  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:46:20

Hi,
Please delete cookies restart your system and try again

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:46:13

Hi,
Please delete cookies restart your system and try again

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-19 07:18:12

I am going on vacation Dec. 21st thru Jan 1st. I was not able to advance to the Dec calendar.


InquiryId :  14502  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 08:15:54  Status :  Pending
Customer submitted at 2007-08-19 08:15:54

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InquiryId :  14503  InquiryType :  Hotel  DateAndTime :  2007-08-19 08:16:32  Status :  Replied and Resolved
Customer submitted at 2007-08-19 08:16:32

trying to find a hotel in nacogdoches, tx and nothing is coming up and the site is taking forever. i keep experiencing many problems finding hotels easily and can find them quickly on any other site like expedia, hotels.com and many more. about ready to quit using world ventures


InquiryId :  14505  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 09:39:58  Status :  Replied and Resolved
Customer submitted at 2007-08-19 09:39:58

What does status \"pending customer reply\" mean? I want to confirm these reservations. I have already paid by credit card and have paid for the insurance. Thanks. Judy Warren


InquiryId :  14506  InquiryType :  Magazines  DateAndTime :  2007-08-19 09:46:08  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:45:32

Hi,
Please E-mail at travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:44:41

Hi,
Please E-mail at travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-19 09:46:08

I\'m trying to find out if the trip I booked Sat. the 18th has been confirmed. The tracking number is GRPWC30F981V. Can you confirm that the reservations are set and everything has been arranged, ie hotel and flight. I am including the customer information (me and a guest) below. I would appreciate your reply ASAP so that I can be assured that I don\'t have to go throught the travel plans again. Thanks. Judy Warren


InquiryId :  14508  InquiryType :  New Reservation  DateAndTime :  2007-08-19 12:01:06  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:42:14

Hi,
Please delete cookies restart your system and try again. We no longer book Air only reservation. You will be directed to the merchant website to book your tickets. You can only get the search results through our web site.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:42:07

Hi,
Please delete cookies restart your system and try again. We no longer book Air only reservation. You will be directed to the merchant website to book your tickets. You can only get the search results through our web site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-19 12:01:06

I am having trouble getting this flight booked. It keeps taking me to an error screen. Can I talk to someone to book it?


InquiryId :  14511  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 12:09:13  Status :  Replied and Resolved
Customer submitted at 2007-08-19 12:09:13

i am trying to book a reservation for a car rental..i can\'t seem to book it..what should i do to do so?


InquiryId :  14512  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 12:27:59  Status :  Pending
Customer submitted at 2007-08-19 12:27:59

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InquiryId :  14513  InquiryType :  Flight  DateAndTime :  2007-08-19 12:34:46  Status :  Replied and Resolved
Customer submitted at 2007-08-19 12:34:46

When I check for flights out of Columbus OH, why don\'t I see flights on Southwest?


InquiryId :  14515  InquiryType :  Dreamtrips  DateAndTime :  2007-08-19 13:28:41  Status :  Replied and Resolved
Replied By Mike K at 2007-08-21 07:37:55

Yes, you must finish the sign up process to confirm your resevation. You have not provided credit card information and are not confirmed until the process is finished.
Customer submitted at 2007-08-20 19:51:19

it\'s a reservation for a dreamtrip to kenya. I thought there would be more information for me to decide how i wanted to pay and such. But there was nothing after the \'yes i want this trip\', then an e-mail telling me to call to confirm the trip details.
Replied By Mike K at 2007-08-20 12:54:32

Please provide more information, what type of reservation is this?
Customer submitted at 2007-08-19 13:28:41

If I don't confirm my reservation by telephone, will it automatically be cancelled?


InquiryId :  14521  InquiryType :  New Reservation  DateAndTime :  2007-08-19 16:27:08  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:23:43

Hi,
You won\\\\\\\'t be able to book Air+HOtel+Car. You have to submit 2 seperate Reservation request. One for Air+HOtel and another for Card only reservation.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:23:36

Hi,
You won\\\'t be able to book Air+HOtel+Car. You have to submit 2 seperate Reservation request. One for Air+HOtel and another for Card only reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-19 16:27:08

I am having trouble booking travel from the screen that shows prices for both air+hotel+car and package+car. The links do not appear to working correctly from this screen. Can someone please check on it? Thanks.


InquiryId :  14524  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 17:01:55  Status :  Pending
Customer submitted at 2007-08-19 17:01:55

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InquiryId :  14525  InquiryType :  Billing  DateAndTime :  2007-08-19 17:07:06  Status :  Replied and Unresolved
Replied By Terri E at 2007-08-20 05:25:54

Rafae, thanks for your Inquiry, can you provide, whicg tickets are you speaking of, so that we may further assist you? Thanks
Customer submitted at 2007-08-19 17:07:06

I am wondering about the ticket I purchased. I have not received any information


InquiryId :  14527  InquiryType :  General Questions  DateAndTime :  2007-08-19 17:34:50  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:19:25

Hi,
There is no program to find Travel Mate. You will be charged the full double occupancy rate.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:19:18

Hi,
There is no program to find Travel Mate. You will be charged the full double occupancy rate.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-19 17:34:50

If you travel alone, what do you pay? Does WV gave a program for finding a travel-mate? If not, am I charged the full double occupancy rate?


InquiryId :  14528  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 18:09:10  Status :  Replied and Resolved
Customer submitted at 2007-08-19 18:09:10

Reservation number H0pk00e3 flights have been cancelled need assistance with booking a local replacement for a honeymoon.


InquiryId :  14529  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 18:12:55  Status :  Replied and Resolved
Customer submitted at 2007-08-19 18:12:55

Flights to jamaica have just been cancelled.. I need assistance in another honeymoon vacation. I do not have access to email adrress at work now.. please call me directly at 708-466-0020. Calvin Coleman. Thanks H00pk00e3


InquiryId :  14530  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 20:02:21  Status :  Replied and Resolved
Customer submitted at 2007-08-19 20:02:21

Hi, Can you tell me if you have a booking for Super 8 West Hotel, 6245 W. Kellogg; Wichita, Kansas for a Bill and Mary Perricotti October 25 to October 26th? How much is the room. I need to give the info to them. Thanks, Edyle McDaneld


InquiryId :  14532  InquiryType :  New Reservation  DateAndTime :  2007-08-19 20:59:13  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:18:13

Hi,
We no longer book for Air only reservation. You can get the search results through our web site but to book it, it will direct you to the merchant web site.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:18:05

Hi,
We no longer book for Air only reservation. You can get the search results through our web site but to book it, it will direct you to the merchant web site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-19 20:59:13

I cannot book through you - no response - and when I try to book direct, I get referred to Cheap Tickets!


InquiryId :  14533  InquiryType :  Existing Reservation  DateAndTime :  2007-08-19 21:30:38  Status :  Pending
Customer submitted at 2007-08-19 21:30:38

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InquiryId :  14534  InquiryType :  Dreamtrips  DateAndTime :  2007-08-19 22:16:11  Status :  Replied and Resolved
Replied By Mike K at 2007-08-20 12:57:29

You will fly into Montego Bay.
Customer submitted at 2007-08-19 22:16:11

when making flight arrangements for the jamaican trip, what airport do you fly into?


InquiryId :  14535  InquiryType :  Dreamtrips  DateAndTime :  2007-08-19 22:50:50  Status :  Replied and Resolved
Replied By Mike K at 2007-08-21 08:15:53

The villas range from 2 to 8 rooms per villa and you would have your own suite within the villa.
Customer submitted at 2007-08-20 16:05:11

just to clarify, is the villa exclusively ours or do we just get one of the master suites in the villa?
Replied By Mike K at 2007-08-20 12:58:32

You will be in a suite with your travel guest, 2 persons to a suite.
Customer submitted at 2007-08-19 22:50:50

On the jamaican dreamtrip, do you share a villa with other club members?


InquiryId :  14536  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 02:10:39  Status :  Pending
Customer submitted at 2007-08-20 02:10:39

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InquiryId :  14537  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 02:10:39  Status :  Pending
Customer submitted at 2007-08-20 02:10:39

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InquiryId :  14543  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 07:54:57  Status :  Pending
Customer submitted at 2007-08-20 07:54:57

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InquiryId :  14544  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 07:55:02  Status :  Pending
Customer submitted at 2007-08-20 07:55:02

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InquiryId :  14549  InquiryType :  Dreamtrips  DateAndTime :  2007-08-20 08:26:33  Status :  Replied and Resolved
Replied By Mike K at 2007-08-20 12:59:09

Sorry, that is not possible as you must be a dreamtrip member to go.
Customer submitted at 2007-08-20 08:26:33

Can you give a DreamTrip away as a gift?


InquiryId :  14550  InquiryType :  All Other Commissions  DateAndTime :  2007-08-20 09:07:55  Status :  Replied and Resolved
Replied By Angela H at 2007-08-23 12:33:33

Dear William, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. In order for me to do a through search of your travel commission account I will need your ID number. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-08-20 09:07:55

I personally booked airline ticket for William Freeman IV for flight from Columbia,S. Carolina to SAN on 08/12/2007 Lonnie Burdette booked flight for he and family to Indianapolis, Indiana for 09/14 to 09/22/2007 I DO NOT see these or anything in my back office \"View Bookings From Yor Website\"


InquiryId :  14552  InquiryType :  New Reservation  DateAndTime :  2007-08-20 09:56:07  Status :  Replied and Resolved
Replied By Mike K at 2007-08-20 13:00:19

Are you booking through power search? Please provide more detailed information.
Customer submitted at 2007-08-20 09:56:07

When I click on to cruise & put 2 adults at say $199. it gives me an estimated total of $435. Is that per person or total for 2 thanks Claire Nelli also a new referring travel agent of your company


InquiryId :  14555  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 10:13:47  Status :  Pending
Customer submitted at 2007-08-20 10:13:47

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InquiryId :  14556  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 10:13:57  Status :  Pending
Customer submitted at 2007-08-20 10:13:57

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InquiryId :  14565  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 11:25:55  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:48:07

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:48:00

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Customer submitted at 2007-08-20 11:25:55

Ive sent 3 requests to cancel my membership...... And i havent got any responses shayne


InquiryId :  14570  InquiryType :  New Reservation  DateAndTime :  2007-08-20 11:45:23  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:06:19

Hi,
The rooms must be sold out and that is the reason it is not available.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:06:13

Hi,
The rooms must be sold out and that is the reason it is not available.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-20 11:45:23

MY REP # IS 887724. I just had a question about why some hotels were available for booking but not others in a given search? Even if they are listed with prices for the requested hotel+air package. Thanks in advance


InquiryId :  14575  InquiryType :  New Reservation  DateAndTime :  2007-08-20 12:07:15  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:05:28

Hi,
PLease delete cookies restart your system and try again. IF it doen not work then E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:05:22

Hi,
PLease delete cookies restart your system and try again. IF it doen not work then E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-20 12:07:15

I am trying to get prices for Big Cedar Lodge near Branson, MO. Dates are 01-06 June 2008. Powersearch just keeps searching and never brings me any results


InquiryId :  14586  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 13:12:31  Status :  Replied and Resolved
Customer submitted at 2007-08-20 13:12:31

how much fair 2 tickets


InquiryId :  14587  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-20 13:12:51  Status :  Replied and Resolved
Replied By Nick at 2007-08-20 12:34:07

Hi,
To change your web site name you have to get connected to live chat and our agent will assist you further. I can see that you have not uploaded your RTA photo. Go to Representative Area Home and click on RTA Link and there you can upload your RTA photo.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-20 12:34:02

Hi,
To change your web site name you have to get connected to live chat and our agent will assist you further. I can see that you have not uploaded your RTA photo. Go to Representative Area Home and click on RTA Link and there you can upload your RTA photo.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-20 13:12:51

How do I change the website name? Also, I have not received my RTA card. Let me know. Thanks,


InquiryId :  14593  InquiryType :  Events  DateAndTime :  2007-08-20 13:45:01  Status :  Replied and Resolved
Replied By Mike K at 2007-08-20 13:46:53

please provide more information, not sure what the Marcus Johnson Cruise is.
Customer submitted at 2007-08-20 13:45:01

I am inquiring about the Marcus Johnson Cruise, October 31-Nov. 3, 2008


InquiryId :  14633  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 16:27:03  Status :  Pending
Customer submitted at 2007-08-20 16:27:03

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InquiryId :  14641  InquiryType :  Flight  DateAndTime :  2007-08-20 17:15:46  Status :  Replied and Resolved
Customer submitted at 2007-08-20 17:15:46

Sir, My questions is why am finding flight cheaper on other website than my? I need some assistance


InquiryId :  14644  InquiryType :  New Reservation  DateAndTime :  2007-08-20 17:47:45  Status :  Replied and Resolved
Replied By Sunny at 2007-08-20 18:35:02

Hi
Please make a powersearch on the website and submit the booking.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-20 18:34:55

Hi
Please make a powersearch on the website and submit the booking.

Thank You
WorldVentures Team
Customer submitted at 2007-08-20 17:47:45

Departure from Denver, co. to Ohaio Columbs.Then to Germany 2 Adults round trip.


InquiryId :  14649  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-20 18:48:54  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-21 09:41:19

The new sites run under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-08-20 18:48:54

I keep getting ad ware alerts and the toolbar does not set up like it displays on you demo page.


InquiryId :  14660  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 20:25:30  Status :  Replied and Unresolved
Customer submitted at 2007-08-20 20:25:30

Can I get someone to contact me regarding the reservation I made today online. Rick? The representative I spoke today in chat did not respond to me in a timely manner and I had to leave. I am not satisfied with the reservation. I selected to stay in the TOWERS @ Circus Circus and I got the Manor instead for the higher price that I selected to pay for the Tower.


InquiryId :  14662  InquiryType :  New Reservation  DateAndTime :  2007-08-20 20:47:41  Status :  Replied and Resolved
Replied By Sunny at 2007-08-20 20:41:56

Hi
Please come to livechat selecting travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-20 20:41:29

Hi
Please come to livechat selecting travel department and our booking agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-20 20:47:41

How do find air fare only to Hawaii? I am trying to find the air fare to go along with a cruise and am finding it only gives the option of air + hotel


InquiryId :  14663  InquiryType :  Genealogy  DateAndTime :  2007-08-20 20:52:22  Status :  In Progress
Customer submitted at 2007-08-20 20:52:22

I submitted a request to discontinue the RTA portion of my RTA and Rep position. I was told that it would cancel out my whole position. I read the policy and procedures and could not see where it said that if I cancelled out the RTA, I would have to cancel out my Rep position as well. I called customer service today, and I was told that if I cancelled out the RTA portion, my Rep position would cease to exist. That doesn\'t make sense since one can sign up as a rep without having the products. I was also told that if I were just a Rep, I would not have a place in the binary tree. That doesn\'t make sense either, since a Rep makes their commissions and bonuses based on how many products they sell. Who can I talk to about this? Thanks.


InquiryId :  14666  InquiryType :  Magazines  DateAndTime :  2007-08-20 21:30:41  Status :  Replied and Resolved
Replied By Nick at 2007-08-21 09:37:52

Hi,
Do you want to cancel your magazine subscription or wish to cancel your membership?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-21 09:37:44

Hi,
Do you want to cancel your magazine subscription or wish to cancel your membership?

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-20 21:30:41

How do I get out of this business


InquiryId :  14668  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 21:38:21  Status :  Replied and Unresolved
Customer submitted at 2007-08-20 21:38:21

We need help with the order we made. Its not showing us all the information on it and we want to make sure it is the final price. The LiveChat people won\'t respond, and we did not receive a confirmation email so please contact us ASAP. Jason Shilling


InquiryId :  14669  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-20 22:04:30  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 13:08:57

Hi,
Please delete cookies restart your system and follow these steps-

DOWNLOADING TOOLBAR-
1)Login using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:08:50

Hi,
Please delete cookies restart your system and follow these steps-

DOWNLOADING TOOLBAR-
1)Login using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-21 11:42:35

I am using Internet Explorer
Replied By Nick at 2007-08-21 09:36:59

Hi,
Are you using Internet Explorer or FireFox?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-21 09:36:53

Hi,
Are you using Internet Explorer or FireFox?

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-20 22:04:30

I downloaded the powersearch toolbar but nothing on my home page changed.. and at the top it still says download powersearch toolbar.. Did I do this properly??


InquiryId :  14673  InquiryType :  Group Reservation  DateAndTime :  2007-08-20 23:03:42  Status :  Replied and Resolved
Replied By Mike K at 2007-08-21 08:22:59

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-08-20 23:03:42

Hi, my name is Andrew McDeavitt I am an RTA member and I am looking to book a cruise for a group of about 26 people during may of next year. If You could please e-mail me about who i need to talk to, so i can figure out my options for this group. Thank you my e-mail address is baja14@verizon.net


InquiryId :  14675  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 23:21:57  Status :  Pending
Customer submitted at 2007-08-20 23:21:57

What classes of works are eligible for preregistration? buy loss phentermine prescripti viagra weight [url=http://viagras.talks.at]buy loss phentermine prescripti viagra weight[/url] buy pain tramadol [url=http://1buytramadol.talks.at]buy pain tramadol[/url] buy cheap online valium valium [url=http://name2nepon.talks.at]buy cheap online valium valium[/url]


InquiryId :  14676  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 23:21:57  Status :  Pending
Customer submitted at 2007-08-20 23:21:57

What classes of works are eligible for preregistration? buy loss phentermine prescripti viagra weight [url=http://viagras.talks.at]buy loss phentermine prescripti viagra weight[/url] buy pain tramadol [url=http://1buytramadol.talks.at]buy pain tramadol[/url] buy cheap online valium valium [url=http://name2nepon.talks.at]buy cheap online valium valium[/url]


InquiryId :  14677  InquiryType :  Existing Reservation  DateAndTime :  2007-08-20 23:21:57  Status :  Pending
Customer submitted at 2007-08-20 23:21:57

What classes of works are eligible for preregistration? buy loss phentermine prescripti viagra weight [url=http://viagras.talks.at]buy loss phentermine prescripti viagra weight[/url] buy pain tramadol [url=http://1buytramadol.talks.at]buy pain tramadol[/url] buy cheap online valium valium [url=http://name2nepon.talks.at]buy cheap online valium valium[/url]


InquiryId :  14679  InquiryType :  General Questions  DateAndTime :  2007-08-21 01:46:02  Status :  Replied and Resolved
Customer submitted at 2007-08-21 01:46:02

Abusive email from World Ventures associate Fletch Rainey in LA: ---------- Forwarded message ---------- From: FLETCH Date: Aug 20, 2007 4:59 PM Subject: Re: defensiveness and secrecy is the sign of something to hide To: James Wasser Two words for you: FUCK YOU. Ok, Ok...Ok a few more. Have fun looking for a job pal. We\'re all doing just fine. And like I said....WE DON\'T FUCKING WANT YOU SO GO SUCK A DICK OR SOMETHING.


InquiryId :  14680  InquiryType :  Events  DateAndTime :  2007-08-21 03:03:24  Status :  Replied and Resolved
Replied By Nick at 2007-08-21 09:12:29

Hi,
Please E-mail to travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-21 09:12:23

Hi,
Please E-mail to travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-21 03:03:24

I need help finding tickets to Disneyland, but the website is acting up.


InquiryId :  14681  InquiryType :  Group Reservation  DateAndTime :  2007-08-21 05:22:12  Status :  Replied and Resolved
Replied By Mike K at 2007-08-21 08:23:26

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-08-21 05:22:12

Need a flight from Orlando, Fl to Alb, New Mexico. Depart 7/13/07 AM roundtrip Return 7/28/07 late PM 36 people Darius Bieberle is my travel consultant


InquiryId :  14683  InquiryType :  Events  DateAndTime :  2007-08-21 06:40:16  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-08-21 13:12:45

Hello Mr. Jarvey, We received your email today regarding receiving more information about the World Ventures business opportunity. You may visit our website at www.worldventures.com where you may obtain more information about the business and sign up for membership. If you have any further questions, please feel free to contact us at 972-985-6841. Thanks, Client Services - World Ventures
Customer submitted at 2007-08-21 06:40:16

I had spoken to Carol and am interested in knowing more about the business opportunity. Thanks, Mike Jarvey


InquiryId :  14684  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-21 07:13:23  Status :  Replied and Resolved
Replied By Nick at 2007-08-21 09:10:37

Hi,
You have to first download the toolbar into your system. Follow these steps to download the toolbar-

DOWNLOADING TOOLBAR-
1)Login using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-21 09:10:15

Hi,
You have to first download the toolbar into your system. Follow these steps to download the toolbar-

DOWNLOADING TOOLBAR-
1)Login using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-21 07:13:23

how do i access the toolbar


InquiryId :  14685  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-21 07:37:51  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 14:01:21

Hi,
I have submitted a request to send you a new card to 1994 Sugar Pine Circle, Houston, TX 77090. And also go to Representative Area Home and click on RTA Link.Scroll down to the bottom of the page and you will get a link to reissue the RTA card. Place a order from there.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 14:01:12

Hi,
I have submitted a request to send you a new card to 1994 Sugar Pine Circle, Houston, TX 77090. And also go to Representative Area Home and click on RTA Link.Scroll down to the bottom of the page and you will get a link to reissue the RTA card. Place a order from there.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 14:32:21

That has already been updated. Please resend the ID card.
Replied By Nick at 2007-08-23 13:15:57

Hi,
If the shipping address is changed then it is enough.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:15:51

Hi,
If the shipping address is changed then it is enough.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 14:17:43

Billing address is right, but I updated the shipping and other addresses to 1994 Sugar Pine Circle, Houston, TX 77090. Does the billing address need to be changed as well?
Replied By Nick at 2007-08-23 13:07:26

Hi,
Please go to Representative Area Home and click on RTA Link and update your Billing info there.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:07:16

Hi,
Please go to Representative Area Home and click on RTA Link and update your Billing info there.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-22 11:43:39

Can you please re-issue the card. It did not seem to make it to the shipped address, and I have updated my address in the computer records.
Replied By Nick at 2007-08-21 09:40:55

Hi,
Go to http://RobertReid.worldventures.biz and click on login link on top. Enter user name and password to login to your back office. On the left side you will get Main Menu>Billing Manager.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-21 09:40:45

Hi,
Go to http://RobertReid.worldventures.biz and click on login link on top. Enter user name and password to login to your back office. On the left side you will get Main Menu>Billing Manager.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-21 10:41:36

I do not know how to get to the main menue, or billing manager. Someone else set it up, and I don not see a way to do this from my web site.
Replied By Nick at 2007-08-21 09:29:02

Hi,
This is the address we have in your account. Go to Main Menu>Billing Manager and check your address.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-21 09:28:50

Hi,
This is the address we have in your account. Go to Main Menu>Billing Manager and check your address.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-21 10:18:31

That is not my address. My address is 1994 Sugar Pine Circle Houston, Texas 77090 Please send another card.
Replied By Nick at 2007-08-21 09:08:27

Hi,
The RTA card is already sent on 6/15/2007 to 767 Barrys Way, Huffman, TX. 77336.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-21 09:08:18

Hi,
The RTA card is already sent on 6/15/2007 to 767 Barrys Way, Huffman, TX. 77336.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-21 09:16:31

884402
Replied By Alex Wolchik at 2007-08-21 08:07:31

Robert Can you please give me your ID number so I can better assist you. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-08-21 07:37:51

I still have not received my travel ID card. Can you tell me what happened?


InquiryId :  14686  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 07:49:01  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 21:05:41

Hi
Please come to livechat , so that we can tell you in detail .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-21 07:49:01

Does the price quoted for the Occidental Grand Xcaret-all Inclusive include transfers to and from the airport, or is that separate? Thanks Chris


InquiryId :  14690  InquiryType :  Dreamtrips  DateAndTime :  2007-08-21 09:08:10  Status :  Replied and Resolved
Replied By Mike K at 2007-08-21 08:25:33

That price is per person based on double occupancy, if you are going alone you would pay $664.
Customer submitted at 2007-08-21 09:08:10

The MSC Lirica Cruise Dream Trip, is that 332. price per person or per couple?


InquiryId :  14697  InquiryType :  Dreamtrips  DateAndTime :  2007-08-21 09:54:46  Status :  Replied and Resolved
Replied By Mike K at 2007-08-22 14:51:10

I cant see if you have been charged yet, but it looks like you are signed up for both.
Customer submitted at 2007-08-22 13:29:26

yo,Mike! these are dream trips...don\'t have any more info...help a bro out,smile!
Replied By Mike K at 2007-08-22 07:44:03

Please provide more information, are these dream trips?
Customer submitted at 2007-08-21 09:54:46

please,let me know if i correctly booked these two trips,nov 1st to vagas #sa20f5z...dec 14 th cruise #0003ute...i'm a new member & don't want to screw up...thank you in advance!


InquiryId :  14699  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 09:57:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 21:05:09

Hi
May I know your query ?

Thank you
WorldVentures Team.

Customer submitted at 2007-08-21 09:57:15

Our full names are Joseph W Bilbrey II and Lana K Bilbrey


InquiryId :  14703  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 10:42:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 21:03:57

Hi
May I know what is it regarding ?

Thank you
WorldVentures Team.

Customer submitted at 2007-08-21 10:42:32

Please have someone call me ASAP! Tim KLatt 507-319-9955


InquiryId :  14705  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 10:51:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 21:03:24

Hi
Did you get the refund ? If not , please contact our customer support at 972 805 9600 in the morning after 8am central time.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-21 10:51:39

Hi, I am THO DO, a former WV member, ID #884756. My membership was cancelled on 7/12/07 per my request. WV still charge me membership fee for the month of July. They said they will refund the fee in 2-3 weeks, but it\'s been 5 weeks now and I still did not get the refund. Can you look into this? Thanks.


InquiryId :  14714  InquiryType :  New Reservation  DateAndTime :  2007-08-21 11:32:52  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-21 10:52:50

Please visit https://www.world-venture.com/ for your booking needs.
Customer submitted at 2007-08-21 11:32:52

I need hotel, flight, and car for the following days 10/4 to 10/7 in Palm Beach, Florida flying into West Palm Beach if possible.


InquiryId :  14721  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-21 12:43:14  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-21 12:31:26

You are inactive due to a cancellation request. Contact your upline whom introduce you into the business for a future with WV or visit http://world.worldventures.biz/join.html for a great companyt overview.
Customer submitted at 2007-08-21 12:43:14

i cant log in


InquiryId :  14725  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 12:50:03  Status :  Replied and Unresolved
Customer submitted at 2007-08-21 12:50:03

GRP8Q271XF9Y - I booked a hotel reservation under this ID and realized it was the wrong night, I need it for Friday September 21st and not Saturday the 22nd. I tried to get this changes but was unable to. Please let me know if this can be done online or if I need to call the helpdesk. Thank you, Annie DeFalco-Ber


InquiryId :  14726  InquiryType :  All Other Commissions  DateAndTime :  2007-08-21 12:50:15  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-08-21 12:43:56

Hello Perlita, We received your message regarding your commissions for a March 19th cruise. To have your commissions researched for this cruise, please login to your back office and from the Home Page select Online Forms. Once on the Online Forms page, select the Travel Commissions form. Please fill out this form completely and submit. If you have any further questions or concerns, please feel free to contact us at 972-985-6841. Thanks, Client Services - World Ventures
Customer submitted at 2007-08-21 12:50:15

commissions March 19 cruise, no received about 7 people


InquiryId :  14729  InquiryType :  Magazines  DateAndTime :  2007-08-21 13:01:02  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-21 12:27:19

Great! Please visit http://world.worldventures.biz/join.html for a grear overview, click on the blue button to proceed enrollment.
Customer submitted at 2007-08-21 13:01:02

Possible interest in becoming an affiliate and would like more information on investment, setup, etc...


InquiryId :  14737  InquiryType :  New Reservation  DateAndTime :  2007-08-21 14:13:45  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-21 14:34:13

Visit https://www.world-venture.com/ for all your booking needs.
Customer submitted at 2007-08-21 14:13:45

Hi Im trying to find a flight rate from kahului, MAUI to Seattle WA flying Oct 7,2007 and returning on Oct 14, 2007 for 2 people


InquiryId :  14738  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 14:43:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:59:19

Hi
Is that booking done through worldventures. Also , transfer may not be possible . But , we can check if you give the details of the booking .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-21 14:43:23

I have someone trying to transfer a booking from Carnival to World Ventures and today is the day they have to pay the remainder of the balance. Do you have any simple instructions or Would it be possible for someone to walk them through it?


InquiryId :  14751  InquiryType :  New Reservation  DateAndTime :  2007-08-21 16:21:53  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-22 08:09:54

Visit http://world.worldvenrutes.com/ for all your booking needs.
Customer submitted at 2007-08-21 16:21:53

We want to go to Lake Tahoe .


InquiryId :  14759  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 16:50:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 21:01:21

Hi
Please login to your back office and go to support/online forms and submit cancellation form online , if you have not yet done .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-21 16:50:06

I\'ve been trying to cancel my membership for 5 months to no avail but you keep getting $39 from auto withdrawal from my bank! $200!I\'m not happy Esther 818-355-1063


InquiryId :  14760  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 16:52:57  Status :  Pending
Customer submitted at 2007-08-21 16:52:57

Does the Copyright Office give legal advice? forex stra trading trading weekly online [url=http://1forextrading.talks.at]forex stra trading trading weekly online[/url] card consolidation credit v debt [url=http://credit1card.talks.at]card consolidation credit v debt[/url] buy cheap online viagra [url=http://about-all.110mb.com/buy-viagra/index.html]buy cheap online viagra[/url]


InquiryId :  14763  InquiryType :  Dot Com Site  DateAndTime :  2007-08-21 17:06:32  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-22 08:17:55

The image that you load in your .biz will be displayed ONLY on genealogy reports in your back office. The image must be in JPEG format and should be 200 pixels wide by 200 pixels high. The image should be created at 72 DPI resolution. In your .com, Please note: Your image will be resized automatically to 150 x 150 square. This means, if you put in a rectangular photo, it will not keep the aspect ratio and will look funny. Make sure the image you upload is a square image.You may upload .jpg and .gif images only. Images MUST be 200x75 pixels. We reserve the right to remove any images deemed inappropriate. If you are still having problems visit a CVS, FedEx Kinkos or any local photo lab.
Customer submitted at 2007-08-21 17:06:32

have tried several times to upload photo, does not seem to work. Any suggestions?


InquiryId :  14765  InquiryType :  Hotel  DateAndTime :  2007-08-21 17:11:12  Status :  Replied and Unresolved
Customer submitted at 2007-08-21 17:11:12

you send me e mail ther is a problem with my invitation number grpan211049a and i dont know what is the problem please someone give me call


InquiryId :  14766  InquiryType :  Dreamtrips  DateAndTime :  2007-08-21 17:13:00  Status :  Replied and Resolved
Replied By Mike K at 2007-08-22 07:48:05

Yes, ppdo is price per person based on double occupancy. So if the trip is $159 ppdo it would be $318 if you were traveling alone.
Customer submitted at 2007-08-21 17:13:00

I just had a quick question, I don\'t understand when it says PP Double Occupancy. Does that means per person or for 2 person?


InquiryId :  14767  InquiryType :  New Reservation  DateAndTime :  2007-08-21 17:38:51  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-22 08:19:58

You can do a search and find out that DOM is for (DOM) Melville Hall Airport, Dominica, DM
Customer submitted at 2007-08-21 17:38:51

DESTINATION AIRPORT CODE CORRECT, BUT DESTINATION DESCRIPTION NOT, PLEASE ASSIST!!!!


InquiryId :  14768  InquiryType :  New Reservation  DateAndTime :  2007-08-21 17:38:54  Status :  Replied and Resolved
Replied By Manoj at 2007-08-21 18:48:14

Hi
Please come to livechat selecting travel department and our booking agents will assist you.

Thank You
WorldVentures Team
Replied By Manoj at 2007-08-21 18:48:08

Hi
Please come to livechat selecting travel department and our booking agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-21 17:38:54

DESTINATION AIRPORT CODE CORRECT, BUT DESTINATION DESCRIPTION NOT, PLEASE ASSIST!!!!


InquiryId :  14773  InquiryType :  Magazines  DateAndTime :  2007-08-21 18:49:49  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-22 08:53:51

You will be refunded 396.00. Please make sure to decline August\\\'s shipment so that the refund will be complete. If the shipment does not get returned the charge of 99 will recurr.
Customer submitted at 2007-08-21 18:49:49

I SPOKE WITH CORP. REGARDING FURTHER SHIPMENTS TO BE CANCELLED.I HAD FAX MY REQUEST FOR ONE TIME ONLY ,WHICH I DID RECEIVE.HOWEVER MY CREDIT CARD WAS CHARGED FOR MAY,JUNE,JULY AND AUG.I NEVER RECEIVED ANY SHIPMENTS.THIS HAS BEEN VERIFIED WITH KYLE THAT ALL SHIPMENTS WERE RETURN TO SENDER. THEREFORE I AM REQUESTING A REFUND IN THE AMOUNT OF 396.00 AND IF POSSIBLE PLEASE CREDIT MY VISA THANK YOU


InquiryId :  14774  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 19:06:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:51:14

Hi
Can you please come to livechat in the morning betwen 8am to 8pm ?

Thank you
WorldVentures Team.

Customer submitted at 2007-08-21 19:06:33

wer are trying as world venture agents that we need tax id #\'s and aiur#\'s...please help u and don\'t tell me to go to the back door/


InquiryId :  14777  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 19:30:43  Status :  Replied and Unresolved
Customer submitted at 2007-08-21 19:30:43

hey scammer\'s get my name off your piece of shit ...scam travel agency...i want my money back or im gonna sue your ass


InquiryId :  14779  InquiryType :  New Reservation  DateAndTime :  2007-08-21 19:43:50  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-22 09:00:15

Thank you for your inquiry.
Customer submitted at 2007-08-21 19:43:50

Cheap tickets offers a lot of choices for my Frontier Air flight for my Denver to Dallas two night business trip along with the hotel. Your site had the same package price but only two flight times and no link for hotel info. I wanted to book the trip on my wife\'s site but couldn\'t get the info I needed. Just thought you\'d like to know.


InquiryId :  14780  InquiryType :  New Reservation  DateAndTime :  2007-08-21 19:51:43  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-22 09:01:34

You can do a search on any search engine. Or you can type the city and it will come up with some results as to what you may be looking for.
Customer submitted at 2007-08-21 19:51:43

how do I find the airport code for airports in mexico? Tiajuana, puerta viarta, and guadallajara?


InquiryId :  14788  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 21:48:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:46:50

Hi
Were you able to contact anyone to get the refund ? Else , please contact the customer support at 972 805 9600 in the morning hours.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-21 21:48:30

Dear World Ventures, Payments have been coming out of my checking account for Sheila Hanson\'s business in error. A sales purchase never took place due to Sheila not completing all the paper work. Her leader, who I cannot get a hold of or find - submitted only the bank paper work when he should have held up and waited for all the necessary documents to be completed then sent in all at once. Payments have been taken from my checking from March 2007 to July 2007. I want a refund. I am no longer interested in purchasing this business from Sheila.Please have someone contact me Thank you, Irene Ioane


InquiryId :  14794  InquiryType :  Existing Reservation  DateAndTime :  2007-08-21 23:27:23  Status :  Pending
Customer submitted at 2007-08-21 23:27:23

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InquiryId :  14796  InquiryType :  Dot Com Site  DateAndTime :  2007-08-21 23:50:59  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-22 09:16:24

Login to your .biz under the Main Menu tab on the left, click My Profile, and then click replicated website tab on that next page. You should be able to change your URL there please be aware of the disclaimer.
Customer submitted at 2007-08-21 23:50:59

How do I change the URL on my .com logo?


InquiryId :  14798  InquiryType :  Dot Biz  DateAndTime :  2007-08-22 00:27:18  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-22 09:22:23

Login to your back office and submit a cancellation form.
Customer submitted at 2007-08-22 00:27:18

i need to cancel my membership immeadiatly. my name is steve sadler i am a WV member and i do not know my login or password. i will be canceling my account that this membership is being paid for on a monthly basis. please cancel or stop my membership for i have no desire to be a part of this any longer. Thank you. Please advise me via email of this outcome.


InquiryId :  14800  InquiryType :  General Questions  DateAndTime :  2007-08-22 05:58:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 20:28:30

Hi,
Please try using quick flight reservations . Some merchant do not offer lower prices for children.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-22 05:58:03

I am trying to make reservations for my family to go to Myrtle Beach next weekend. Our travel will be Thursday-Sunday. When I tried to use Powersearech, the charges seemed too high. I was getting charged for the children the same rate as for working adults. THe children are ages 3 and 9 years old. They do not work so why should they have to pay the FULL PRICE that the adults are paying?


InquiryId :  14803  InquiryType :  Flight  DateAndTime :  2007-08-22 07:42:16  Status :  Replied and Unresolved
Customer submitted at 2007-08-22 07:42:16

I am looking for a nonstop flight to Columbia South Carolina, on Sept 24th after 3pm leaving from Newark Airport, Laguardia or JFK, and returning on Sept 29th.


InquiryId :  14804  InquiryType :  Billing  DateAndTime :  2007-08-22 07:48:51  Status :  Replied and Resolved
Replied By Terri E at 2007-08-22 06:56:30

Stephanie, thanks for your Inquiry. Go to your backoffice (dot.biz site) under Main Menu, go to On-line forms and fill out a Membership cancellation form then submit. your account will be cancelled in 2-3 days. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-22 07:48:51

We would like to cancel our membership and were wondering what we need to do in order to cancel. Thanks!


InquiryId :  14810  InquiryType :  Travel Commission  DateAndTime :  2007-08-22 09:36:27  Status :  In Progress
Customer submitted at 2007-08-22 09:36:27

Bookings made from my site are not showing up. One reservation was made for Fri, Aug 17 at Best Western in Morrow Bay. A purchase was made at Amazon.com through my shopping toolbar. Please look into this matter and update me on the status. Thank you, Rachel Eubanks


InquiryId :  14820  InquiryType :  New Reservation  DateAndTime :  2007-08-22 10:17:24  Status :  Replied and Resolved
Customer submitted at 2007-08-22 10:17:24

want a \"literary\" vacation--can you help?


InquiryId :  14826  InquiryType :  Existing Reservation  DateAndTime :  2007-08-22 10:46:22  Status :  Replied and Unresolved
Customer submitted at 2007-08-22 10:46:22

Wrong arrival date on my hotel reservation ID# GRP8Q271XF9Y needs to be Friday 21st arrival and not Saturday 22nd arrival. Please advise how this can be changed. Thank you very much! Annie


InquiryId :  14827  InquiryType :  Group Reservation  DateAndTime :  2007-08-22 10:56:52  Status :  Replied and Resolved
Replied By Mike K at 2007-08-22 11:37:45

Groups are usually 5 or more cabins and 10 or more people.
Customer submitted at 2007-08-22 10:56:52

I have a group who is going on a Med. Cruise on the Carnival Freedom June 27, 2008. How many people constiute a group? and Do they get a discount for booking as a group?


InquiryId :  14831  InquiryType :  Dreamtrips  DateAndTime :  2007-08-22 11:11:13  Status :  Replied and Resolved
Replied By Mike K at 2007-08-22 11:38:33

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-08-22 11:11:13

I need assistance in finding more flights to las vegas. also Ihae around 10 people to make res.for, also some willbe leaving on the 12th.. we are all coming on the 8th..


InquiryId :  14836  InquiryType :  Video Training  DateAndTime :  2007-08-22 12:25:35  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 10:30:13

Hi,
Go to http://Lorigostravel.worldventures.biz and login to the back office.Please go to Representative Area Home and click on RTA Link and there you will be able to take the test.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 10:29:50

Hi,
Go to http://Lorigostravel.worldventures.biz and login to the back office.Please go to Representative Area Home and click on RTA Link and there you will be able to take the test.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 18:49:24

887311
Replied By Nick at 2007-08-23 13:05:06

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:05:01

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 13:01:26

I still don't know what screen, my screen doesn't have a spot for dot anything.
Replied By Ric Q at 2007-08-22 13:12:46

I apologize, please disregard last inquiry. Login to your .biz and click RTA at the top of page, on the next page scroll down and click on the Exam link next to Exam Passed.
Replied By Ric Q at 2007-08-22 12:55:30

Login to your back office and under the Online Training tab on the left click RTA Exam.
Customer submitted at 2007-08-22 12:25:35

Where is this test my husband is soppose to take. I have tried to find it and have sucessfully failed everytime. This website is not user friendly.


InquiryId :  14837  InquiryType :  Dreamtrips  DateAndTime :  2007-08-22 12:36:46  Status :  Replied and Resolved
Replied By Mike K at 2007-08-22 11:39:29

It is my understanding that a new contract with such a company is in the works.
Customer submitted at 2007-08-22 12:36:46

Question: Is Worldventures working on a program to allow us access to condos and excess timeshare inventory at a great price. I was told at a presentation that you had something once, but cancelled it and are working on a new program. If this is true, when will this be available.


InquiryId :  14839  InquiryType :  New Reservation  DateAndTime :  2007-08-22 12:55:51  Status :  Replied and Resolved
Replied By RichardJ at 2008-03-24 08:58:09

SEARCH FOR THE TRIP ON THE POWER SEARCH
Replied By RichardJ at 2008-03-24 08:56:24

SEARCH FOR THE TRIP ON THE POWER SEARCH
Customer submitted at 2007-08-22 12:55:51

Can you give me a quote on a Cruise Sydney to Auckland January 20, 2008 14 nights including airfare from LAX Sydney, Australia-Melbourne,Australia, Hobart, Tasmania Milford Sound, NZ-Dunedin, NZ Christchurch, NZ-Wellington,NZ-Volcanic White Island, NZ-Tauranga, NZ-Auckland?


InquiryId :  14846  InquiryType :  Existing Reservation  DateAndTime :  2007-08-22 14:15:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:38:22

Hi
Can you give the correct tracking number ?

Thank you
WorldVentures Team.

Customer submitted at 2007-08-22 14:15:22

Tracking ID: GRP12R107U3n Confirmation # 3281582525


InquiryId :  14855  InquiryType :  New Reservation  DateAndTime :  2007-08-22 15:11:53  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-22 14:42:11

Visit https://www.world-venture.com/ for all you travel needs.
Customer submitted at 2007-08-22 15:11:53

I would like to book a trip from Los Angeles to Sydney then Cruise for 14 or so days around Australia and New Zealand then return home.


InquiryId :  14860  InquiryType :  Existing Reservation  DateAndTime :  2007-08-22 16:08:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:11:36

Hi
Please give the correct tracking number.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-22 16:08:00

My reservation say waiting for client response. What is needed


InquiryId :  14864  InquiryType :  Existing Reservation  DateAndTime :  2007-08-22 16:58:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:20:15

Hi
You can book flight seperately . Just select flight and use the powersearch to get the best available fares.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-22 16:58:50

Can just a flight be booked or does it only come with a hotel booking?


InquiryId :  14867  InquiryType :  General Questions  DateAndTime :  2007-08-22 18:18:09  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 13:02:25

Hi,
Login to the back office of your .Biz site and go to Main Menu>My Profile and click on Personal Information.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:02:20

Hi,
Login to the back office of your .Biz site and go to Main Menu>My Profile and click on Personal Information.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-22 18:18:09

How do I change the password in my back office? Is there a good way to get business cards through Travel Ventures?


InquiryId :  14869  InquiryType :  Flight  DateAndTime :  2007-08-22 19:22:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:27:19

Hi
If these are for flights, you need to go to the specific airline/merchant and confirm.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-22 19:22:08

I booked two trips, but when I go and search for my itinerary, I can\'t find them. The World Ventures Trip ID\'s are 7286 8790 7277 and 7280 7266 8279. Please tell me that I actually do have flights booked, because these fare\'s are no longer available. debadabie@msn.com


InquiryId :  14870  InquiryType :  New Reservation  DateAndTime :  2007-08-22 19:27:56  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 12:59:47

Hi,
Please give a seach using the Powersearch toolbar and submit your reservation request. You can also E-mail your travel details to travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 12:59:41

Hi,
Please give a seach using the Powersearch toolbar and submit your reservation request. You can also E-mail your travel details to travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-22 19:27:56

Good Evening, My friend Chris Morton is asking me to join World Ventuers. So I thaught I would give this a try. My wife and grandaughter are right now in Orlando and would like to visit Disney Land for the day. I have looked on Chris\'s site but can not find the very good rates that I was told are there. can you please give the info needed to try a booking. Thank you I look forward to hearing from you.. Chris Taylor


InquiryId :  14874  InquiryType :  Existing Reservation  DateAndTime :  2007-08-22 20:30:10  Status :  Pending
Customer submitted at 2007-08-22 20:30:10

I lost my certificate. Can I get a new one?


InquiryId :  14883  InquiryType :  Dot Com Site  DateAndTime :  2007-08-23 03:32:09  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-23 14:53:19

Please visit http://world.worldventures.biz/join.html for a great overview.
Customer submitted at 2007-08-23 15:50:24

TO MY KNOWLEDGE I HAVE NO ID I HAD A GUY SEND ME VIA EMAIL THE INFO FROM A HOME LOAN MY FAMILY WAS LOOKING AT
Replied By Nick at 2007-08-23 12:55:01

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 12:54:37

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 03:32:09

VERY INTERESTED IN HOMEBASE BIZ BUT, TRIED EVERY WAY POSSIBLE EVEN CUT/PASTE AND UNABLE TO GET BIZ SITE TO OPEN.


InquiryId :  14884  InquiryType :  Existing Reservation  DateAndTime :  2007-08-23 04:14:51  Status :  Pending
Customer submitted at 2007-08-23 04:14:51

Can I buy or sell backup copies of computer software?... bad credit farm mortgage loan bad credit mortgage refinancing loan buy online viagra where


InquiryId :  14885  InquiryType :  Hotel  DateAndTime :  2007-08-23 06:04:56  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 13:27:46

Hi,
The price mentioned in our web site is the price we are offering.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:27:41

Hi,
The price mentioned in our web site is the price we are offering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 06:04:56

Looking for hotels in Fairburn GA.. When I go to Hilton HHonors, prices are less than when I use WV.. does not appear WV travel membership helps..


InquiryId :  14888  InquiryType :  Magazines  DateAndTime :  2007-08-23 07:29:11  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 09:58:10

Hi,
Go to this link http://bluecollartravel.worldventures.biz and you will be able to login.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 09:57:52

Hi,
Go to this link http://bluecollartravel.worldventures.biz and you will be able to login.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-26 07:22:10

As before, I login and some window comes up that I have never seen, and it is not my back office. There is nothing there to click on. Just a window for me to upload a picture. I can not get to any thing. What is going on here. I can not get anything to work, live chat included.
Replied By Nick at 2007-08-25 10:27:20

Hi,
Go to http://bluecollartravel.worldventures.biz and login to your back office and you will be able to see the Representative Area Home. Please go to Representative Area Home and click on Online Forms and submit the Cancellation Form online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 10:27:04

Hi,
Go to http://bluecollartravel.worldventures.biz and login to your back office and you will be able to see the Representative Area Home. Please go to Representative Area Home and click on Online Forms and submit the Cancellation Form online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 07:18:56

I have tried repeatly to cancel my affiliation with you and cannot login on my website, cannot find this representative area home, have never gotten the live chat to work, and cannnot reach any representative on the phone. I am on hold and told I am 6th in line then 1st in line and drop to 2nd in line. I demand the affiliation with you to stop now. Do not charge my credit card any longer,\. Garry Stogdill 890407 817-428-8718 (8-24-2007)
Customer submitted at 2007-08-24 07:12:08

I have repeatedly tried and tried again to go to the live chat to no avail. I have tried to go to the representative Area Home ,but I can not login on my world ventures web site, I try to call and cannot get a representative. I am 6th in line and then 1st in line and then 2nd in line. How do I go from 1st to 2nd in line by being on hold. Something is not right here and I demand not to have any affiliation with you any longer. 817-428-8718
Replied By Nick at 2007-08-23 12:52:08

Hi,
Please go to Representative Area Home and click on Online Forms and submit the Cancellation Form online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 12:52:02

Hi,
Please go to Representative Area Home and click on Online Forms and submit the Cancellation Form online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 07:29:11

I hereby wish to cease my affiliation with World Ventures and request that World Ventures would stop the automatic withdrawal from my Discover Account. Thanks Garry Stogdill August 23 2007


InquiryId :  14890  InquiryType :  Magazines  DateAndTime :  2007-08-23 08:23:23  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 12:51:31

Hi,
We cannot guarantee you the same fare and itinerary everytine. Web Fares and itinerary changed from time to time. If it is not showing up in our search results then it means that the itinerary is no longer available.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 12:51:25

Hi,
We cannot guarantee you the same fare and itinerary everytine. Web Fares and itinerary changed from time to time. If it is not showing up in our search results then it means that the itinerary is no longer available.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 08:23:23

Yesterday, I found a flight going from MHT to BMI on 9/16/07-9/19/07. The times were 12:25pm depart Manchester, Arrive Bloomington at 4:44pm. On the return flight the times were Depart Bloomington at 1:45pm arrive Manchester at 10:59pm. I can no longer find this flight, can you help me find this again?


InquiryId :  14892  InquiryType :  New Reservation  DateAndTime :  2007-08-23 08:30:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:20:57

Hi
CAn you give the passenger names and the trip details to check ?

Thank you
WorldVentures Team.

Customer submitted at 2007-08-23 08:30:19

checking my itinerary. website cannot find trip id # 7173 7666 6965


InquiryId :  14893  InquiryType :  Flight  DateAndTime :  2007-08-23 08:44:03  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 13:28:35

Hi,
Please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:28:29

Hi,
Please give a search using the Powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 08:44:03

I am trying to find flights from Kansas City to Long Beach California on Nov.26 arriving early in the day and returning on Nov 30 late in the day


InquiryId :  14896  InquiryType :  Magazines  DateAndTime :  2007-08-23 09:17:50  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 12:43:08

Hi,
Go to this links and check- https://www.worldventures.info/pdfs/wvcompplan1sht.pdf
https://www.worldventures.info/pdfs/wvcompplan.pdf
And also you can go to Support Tools>Policies and Procedures.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 12:42:58

Hi,
Go to this links and check- https://www.worldventures.info/pdfs/wvcompplan1sht.pdf
https://www.worldventures.info/pdfs/wvcompplan.pdf
And also you can go to Support Tools>Policies and Procedures.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 09:17:50

Interested in learning more about becoming an Affiliate.


InquiryId :  14897  InquiryType :  Existing Reservation  DateAndTime :  2007-08-23 09:19:28  Status :  Pending
Customer submitted at 2007-08-23 09:19:28

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InquiryId :  14903  InquiryType :  New Reservation  DateAndTime :  2007-08-23 10:05:48  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 12:39:42

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 12:39:35

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 10:05:48

I am only pulling up 5 hotels for a whole weeks stay in the colorado springs area. With the Powersearch tool I would assume there would be many more hotel rooms available than just 5 hotels. I\'ve tried this numerous times with different dates. What could be my problem?


InquiryId :  14909  InquiryType :  Existing Reservation  DateAndTime :  2007-08-23 10:42:40  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 13:36:57

Hi,
The tracking number you have provided us is incorrect. Please provide me the correct Tracking number.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:36:49

Hi,
The tracking number you have provided us is incorrect. Please provide me the correct Tracking number.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 10:42:40

I placed a reservation at Embassy Suites in La Jolla and received this GRP14X12O080 confirmation number. However, I did not receive a follow up email stating this is actually confirmed. Please assist.


InquiryId :  14918  InquiryType :  New Reservation  DateAndTime :  2007-08-23 12:43:49  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 12:27:23

Hi,
Please delete cookies and restart you system and try again. Also check weather your pop up blocker is off or not.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 12:27:17

Hi,
Please delete cookies and restart you system and try again. Also check weather your pop up blocker is off or not.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 12:43:49

I would like to book a flight, but no window opens when I click on the \"Book direct\" button for the flight we want.


InquiryId :  14920  InquiryType :  Dot Biz  DateAndTime :  2007-08-23 12:52:15  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 12:26:02

Hi,
Go to http://Jonathandianne.worldventures.biz and http://Jonathandianne.worldventures.biz and enter your user name and password to login to your back office.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 12:25:54

Hi,
Go to http://Jonathandianne.worldventures.biz and http://Jonathandianne.worldventures.biz and enter your user name and password to login to your back office.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 12:52:15

help me to get in my back office


InquiryId :  14924  InquiryType :  Existing Reservation  DateAndTime :  2007-08-23 13:05:11  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 13:38:17

Hi,
Please provide me the Tracking number of the reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:38:11

Hi,
Please provide me the Tracking number of the reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 13:05:11

I am trying to get information for a car rental and hotel only, from Lancaster,CA to San Francisco from Nov 30th to Dec 2, how would I do that? I am a rep, but this is for a family member.


InquiryId :  14929  InquiryType :  Magazines  DateAndTime :  2007-08-23 13:25:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:33:18

Hi
Please contact the customer support at 972 805 9600 .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-23 13:25:47

Wondering when I will get my commission for the car rental? The trip is over and thought I would get the commission after the trip. Thanks for your help.


InquiryId :  14930  InquiryType :  Dreamtrips  DateAndTime :  2007-08-23 13:38:57  Status :  Replied and Resolved
Replied By Mike K at 2007-08-23 14:33:28

please provide more information, what trip and when?
Customer submitted at 2007-08-23 13:38:57

Is a balcony room available for this trip and if so what is the cost.


InquiryId :  14936  InquiryType :  Magazines  DateAndTime :  2007-08-23 14:46:29  Status :  Replied and Resolved
Replied By Nick at 2007-08-23 13:57:08

Hi,
Your password is 12345. Please go to Representative Area Home and click on Online Forms and submit the Cancellation Form online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-23 13:57:02

Hi,
Your password is 12345. Please go to Representative Area Home and click on Online Forms and submit the Cancellation Form online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-23 14:46:29

I would like to cancell my membership do not know what my password is. Thank you, Marcia Johns


InquiryId :  14938  InquiryType :  Existing Reservation  DateAndTime :  2007-08-23 15:25:24  Status :  Pending
Customer submitted at 2007-08-23 15:25:24

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InquiryId :  14942  InquiryType :  Existing Reservation  DateAndTime :  2007-08-23 16:31:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:25:04

Hi
You can login to your dot biz and check all the events there.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-23 16:31:24

How much would it cost go to a acceleration in minneapolis and stay one night at the hotel etc there. What are the dates again.


InquiryId :  14951  InquiryType :  Existing Reservation  DateAndTime :  2007-08-23 20:19:25  Status :  Pending
Customer submitted at 2007-08-23 20:19:25

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InquiryId :  14957  InquiryType :  New Reservation  DateAndTime :  2007-08-23 21:17:10  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-24 15:08:09

Visit https://www.world-venture.com/ for all your booking needs. If you need a airport code I recommend, http://www.mapping.com/airportcodes.html. If you need a a hotel in a city that is not listed there is a link, For cities not listed above, you can find flight+hotel packages here.
Customer submitted at 2007-08-23 21:17:10

I would like to search for a flight and hotel option. The airport closest to Columbia TN is Nashville (bna) but we want to stay in Columbia not Nashville- how would I do this search. Also is there an option of flight, hotel and car rental?


InquiryId :  14958  InquiryType :  Billing  DateAndTime :  2007-08-23 21:22:25  Status :  Replied and Unresolved
Replied By Karen O at 2007-08-23 20:35:01

We are unable to locate an account in your name. Please provide your social security number and/or the credit card number being charged.
Replied By Karen O at 2007-08-23 20:34:54

We are unable to locate an account in your name. Please provide your social security number and/or the credit card number being charged.
Customer submitted at 2007-08-23 21:22:25

I wish to cancel my membership. I can\'t remember my login or password. My name is elizabeth Fujiwara. name of website: esquireworldventures. email: alohafromliz@yahoo.com phone: 415-902-8753. Thank you.


InquiryId :  14959  InquiryType :  Flight  DateAndTime :  2007-08-23 21:27:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:29:53

Hi
Please come to livechat in the morning .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-23 21:27:06

I have been having problems with this website AND I called into customer svc. this morning at 11:00am MST and was on HOLD FOR OVER 17 MIN. it kept telling me that I was next in line then it connected me to a voicemail, I left a msg. and still have not had any contact!!! I am trying to make flight reservations from Phoenix, AZ to Melborne, Australia and return from Brisbane, Australia to Phoenix, AZ, when I press search button a pop up says \"Only numbers & or character are allowed\". PLEASE CONTACT ME!!!


InquiryId :  14963  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-23 21:56:59  Status :  Replied and Resolved
Replied By Sunny at 2007-08-23 20:54:47

Hi
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality. The back office application only supports Internet Explorer.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-23 20:54:15

Hi
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality. The back office application only supports Internet Explorer.

Thank You
WorldVentures Team
Customer submitted at 2007-08-23 21:56:59

I am unable to download the power search tool bar it says I need internet explorer 5.0??? Is there anyway around that? Or how do I get internet explorer...I have safari and firefox now. Nan


InquiryId :  14967  InquiryType :  Dreamtrips  DateAndTime :  2007-08-23 23:02:40  Status :  Replied and Resolved
Replied By Terri E at 2007-08-29 07:36:53

Evelyn, thanks for your Inquiry. your dot.com site: is bambisamper.worldventures.com. If you log into this url, and click on Dreamtrips your site doesn\\\'t want you to log in to view Dreamtrips. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-28 17:50:09

I believe so. I payed the $400 and I pay the $40 every month. When I tried to log on to the Dreamtrip it asks for my user i.d. and I put it in it still doesnt\' take. Why?
Replied By Mike K at 2007-08-24 06:59:52

yes, do you also have a dreamtrips membership?
Customer submitted at 2007-08-23 23:02:40

I'm trying to book a Dreamtrip and it's asking for my user i.d. and when I enter it it won't take. Now, is this user i.d. the same as the user id i use to log into my back office?


InquiryId :  14968  InquiryType :  Existing Reservation  DateAndTime :  2007-08-23 23:56:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 20:26:14

Hi
Please come to livechat in the morning after 9am central time and we can give the details when you are on chat.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-23 23:56:19

me again i dont remember my login or password and clicking \"forgot login\" doesnt let me create a new log in. please advise how i can log in to cancel.....


InquiryId :  14972  InquiryType :  Existing Reservation  DateAndTime :  2007-08-24 00:56:07  Status :  Pending
Customer submitted at 2007-08-24 00:56:07

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InquiryId :  14973  InquiryType :  Events  DateAndTime :  2007-08-24 01:03:00  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 10:07:54

Hi,
Please go to Main Menu>Meetings Calender and check.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 10:07:47

Hi,
Please go to Main Menu>Meetings Calender and check.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 01:03:00

i was looking for meeting dates and places in the los angeles area


InquiryId :  14974  InquiryType :  Dot Biz  DateAndTime :  2007-08-24 03:01:42  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 10:01:32

Hi,
Go to http://AndreaLopez.worldventures.biz and http://AndreaLopez.worldventures.biz and you will be able to login.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 10:01:24

Hi,
Go to http://AndreaLopez.worldventures.biz and http://AndreaLopez.worldventures.biz and you will be able to login.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-25 21:06:56

my web site under under andrea lopez will not come up on the web?
Replied By Sunny at 2007-08-25 04:43:04

Hi
The member ID is 897685

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-25 04:42:57

Hi
The member ID is 897685

Thank You
WorldVentures Team
Customer submitted at 2007-08-24 03:01:42

i don,t remember my ID number


InquiryId :  14975  InquiryType :  New Reservation  DateAndTime :  2007-08-24 05:02:36  Status :  In Progress
Customer submitted at 2007-08-24 05:02:36

Norma Rothman booked a trip to Hawaii, 8/22-8/27. Where do I find it?


InquiryId :  14976  InquiryType :  All Other Commissions  DateAndTime :  2007-08-24 05:06:16  Status :  Replied and Resolved
Replied By Terri E at 2007-08-24 07:38:25

Duplicate
Customer submitted at 2007-08-24 05:06:16

Susis and Rick Resendez from Texas booked a vacation in June to California. Where do I see if I got paid?


InquiryId :  14977  InquiryType :  Existing Reservation  DateAndTime :  2007-08-24 05:45:59  Status :  Pending
Customer submitted at 2007-08-24 05:45:59

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InquiryId :  14979  InquiryType :  New Reservation  DateAndTime :  2007-08-24 08:09:15  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:59:55

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:59:44

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 08:09:15

My computer is so slow your website will not load the hotels I am looking for in California


InquiryId :  14980  InquiryType :  Video Training  DateAndTime :  2007-08-24 08:12:23  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:58:59

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:58:34

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 08:12:23

I have not been able to bring up the virtual trainer because my dial up is so slow. Needing help getting hotels for a group. My dial-up won\'t let the search engine download information.


InquiryId :  14981  InquiryType :  Hotel  DateAndTime :  2007-08-24 08:15:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:39:08

Hi
Whatever is available will show up on the website . The fares keeps on changing in a matter of seconds.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-24 08:15:34

The website for hotel campo verde in costa rica has $60 per night for two persons nov 1 & 2 2007. Why is it so much more on the world venture?


InquiryId :  14982  InquiryType :  All Other Commissions  DateAndTime :  2007-08-24 08:35:01  Status :  Replied and Resolved
Customer submitted at 2007-08-24 08:35:01

Hi, This is my second request. I have not received my commission for travel booked on my website. Booked in February, travel completed in May. Pleae check this for me. Thank you


InquiryId :  14983  InquiryType :  Dreamtrips  DateAndTime :  2007-08-24 08:36:20  Status :  Replied and Resolved
Replied By Grant Merz at 2007-08-26 18:23:23

that is correct the Dominican hotels have different rules when it comes to occupancy. Nothing I can do about that. You will have to book two rooms. Wish I could do something. thank you
Customer submitted at 2007-08-24 08:36:20

hi my name is janice i am looking to stay at the iberostar bavaro in punta cana on mar 20- mar 26. when i try to book directly with the iberostar they will not allow me to put 3 adults and a 15 year old in one room. I am able to do it with you, will they give me a problem when i arrive at the resort


InquiryId :  14984  InquiryType :  Magazines  DateAndTime :  2007-08-24 08:36:34  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 09:59:22

Hi,
When did you ordered for Travel Guide and from where?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 09:59:15

Hi,
When did you ordered for Travel Guide and from where?

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-26 18:03:59

I ordered for a Travel guide for kent town and some other guide also . I just want to know the shipping information, and when i will get it delivered
Replied By Nick at 2007-08-25 09:57:47

Hi,
Can you be more clear on your Query and what is that you ordered for?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:57:36

Hi,
Can you be more clear on your Query and what is that you ordered for?

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 08:36:34

Please when will i get the propectus i order for ?


InquiryId :  14985  InquiryType :  Magazines  DateAndTime :  2007-08-24 08:50:45  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:57:13

Hi,
Can you be more clear on your Query and what is that you ordered for?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:57:04

Hi,
Can you be more clear on your Query and what is that you ordered for?

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 08:50:45

Please when will i get the propectus i order for ?


InquiryId :  14987  InquiryType :  Flight  DateAndTime :  2007-08-24 09:30:03  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:42:47

Hi
Make sure to let your search load. The search may cause your scrolling bar to freeze or slow down if he search is not complete. Most searches will come back with a result in 2 minutes or less.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:42:41

Hi
Make sure to let your search load. The search may cause your scrolling bar to freeze or slow down if he search is not complete. Most searches will come back with a result in 2 minutes or less.

Thank You
WorldVentures Team
Customer submitted at 2007-08-24 09:30:03

When I put info in to search for a flight, it just keeps saying searching and nothing comes up and I have been giving it plenty of time?


InquiryId :  14998  InquiryType :  New Reservation  DateAndTime :  2007-08-24 11:47:39  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:52:47

Hi,
Can you please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:52:35

Hi,
Can you please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 11:47:39

trying to book a trip to Seoul Korea


InquiryId :  15000  InquiryType :  Existing Reservation  DateAndTime :  2007-08-24 12:00:54  Status :  Pending
Customer submitted at 2007-08-24 12:00:54

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InquiryId :  15001  InquiryType :  Billing  DateAndTime :  2007-08-24 12:21:26  Status :  Replied and Resolved
Replied By Karen O at 2007-08-24 21:15:36

Your id number is 873809. Your url is LenBird and password is Len123. You will go to your browser and enter LenBird.worldventures.biz and then click on log in. You will then enter your id number and password.
Replied By Karen O at 2007-08-24 21:15:31

Your id number is 873809. Your url is LenBird and password is Len123. You will go to your browser and enter LenBird.worldventures.biz and then click on log in. You will then enter your id number and password.
Customer submitted at 2007-08-24 21:57:28

How do i get to my back office
Replied By Kim at 2007-08-24 16:52:41

Please go to your back office and request through the online forms what product you would like to change to. Thank you, Client Services
Customer submitted at 2007-08-24 12:21:26

I'd like to know how to change my billing for RTA and Dreamtrips.


InquiryId :  15007  InquiryType :  Hotel  DateAndTime :  2007-08-24 13:34:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:36:42

Hi
Did you check already ? If not , please come to livechat with the travel department.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-24 13:34:05

I got as far as putting in my credit card # and then I went looking for my Marriott # and got disconnected. I don\'t know if my reservation went thru or not. should I do it again. I don\'t want to pay twice Thanks, Deanna


InquiryId :  15008  InquiryType :  Hotel  DateAndTime :  2007-08-24 13:34:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:35:54

Hi
Please come to livechat and we can assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-24 13:34:11

I am having a hard time finding a hotel near seaworld in san diego on our site for the labor day weekend fri-mon morning.


InquiryId :  15011  InquiryType :  General Questions  DateAndTime :  2007-08-24 14:15:46  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:50:21

Hi,
Once your booking is confirmed and you have received the confirmation E-mail, it should show up in your back office.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:50:16

Hi,
Once your booking is confirmed and you have received the confirmation E-mail, it should show up in your back office.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 14:15:46

How long does it take for me to see bookings done on my site. thanks


InquiryId :  15012  InquiryType :  Existing Reservation  DateAndTime :  2007-08-24 14:39:41  Status :  Replied and Unresolved
Customer submitted at 2007-08-24 14:39:41

I booked a hotel reservation and tried to do a live chat and live chat did not work for some reason. I would like to confirm my reservation


InquiryId :  15013  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-24 14:41:52  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:49:31

Hi,
You have to first download the Power search toolbar first-

DOWNLOADING TOOLBAR-
1)Login using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:49:26

Hi,
You have to first download the Power search toolbar first-

DOWNLOADING TOOLBAR-
1)Login using Log in and password.
2)Click on Shopper Helper Toolbar Download link.
3)Click the Link- Click here to download the toolbar.
4)Click on Install Tollbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 14:41:52

Not sure how to set up powersearch


InquiryId :  15014  InquiryType :  Existing Reservation  DateAndTime :  2007-08-24 15:21:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:14:07

Hi
Please contact the airlines directly to make any changes or cancellations.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-24 15:21:23

I just booked a flight to Austin Texas through one of your members website and I desperately need to cancel or change that reservation. I need help asap. Thanks


InquiryId :  15017  InquiryType :  Billing  DateAndTime :  2007-08-24 16:35:50  Status :  Replied and Resolved
Replied By Kim at 2007-08-24 16:51:21

Please log into your back office, go to your online forms section and request cancelation from there. Thank you
Customer submitted at 2007-08-24 16:35:50

I need to cancel my membership to World Travel. I do not want my bank acoount drafted past today, August 24,2007.


InquiryId :  15019  InquiryType :  New Reservation  DateAndTime :  2007-08-24 16:50:42  Status :  Replied and Resolved
Replied By Mike K at 2007-08-27 07:04:16

The Japan trip went out in May of this year, it was onlyl 50% sold when it went out. We will correct this so there is no further confusion.
Customer submitted at 2007-08-24 16:50:42

The website states that the Japan Dream trip is only 50% sold but when you click on to book it says Sold Out. What is it? Please advise.


InquiryId :  15021  InquiryType :  Magazines  DateAndTime :  2007-08-24 17:46:40  Status :  Replied and Resolved
Replied By Sunny at 2007-08-25 02:57:56

Hi
May I know what information do you need?

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-25 02:57:50

Hi
May I know what information do you need?

Thank You
WorldVentures Team
Customer submitted at 2007-08-24 17:46:40

I am sitting in the lobby @ my hotel where is the cinformation #


InquiryId :  15022  InquiryType :  New Reservation  DateAndTime :  2007-08-24 18:09:41  Status :  Replied and Resolved
Replied By Sunny at 2007-08-25 02:59:41

Hi
Please come to livechat selecting travel department and our booking agents will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-25 02:59:35

Hi
Please come to livechat selecting travel department and our booking agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-24 18:09:41

I am trying to rent a car but the page does not let you put the cursor in the page to change the options. Why?


InquiryId :  15026  InquiryType :  Existing Reservation  DateAndTime :  2007-08-24 19:23:21  Status :  Pending
Customer submitted at 2007-08-24 19:23:21

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InquiryId :  15027  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-24 19:42:59  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:19:43

Hi,
Are you using Internet Explorer or Firefox?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:19:38

Hi,
Are you using Internet Explorer or Firefox?

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-24 19:42:59

haveing trouble get the toolbar to open


InquiryId :  15029  InquiryType :  Dreamtrips  DateAndTime :  2007-08-24 19:45:33  Status :  Replied and Resolved
Replied By Grant Merz at 2007-08-26 18:28:32

The price is so low on that one we are only including hotel for three nights. thank you
Customer submitted at 2007-08-24 19:45:33

in the dreamtrips to las vegas for 159.99 what is included in that trip


InquiryId :  15032  InquiryType :  Existing Reservation  DateAndTime :  2007-08-24 21:33:48  Status :  Replied and Resolved
Replied By Mike K at 2007-10-01 08:14:55

Yes you are confirmed and should have received email confirmation.
Customer submitted at 2007-08-24 21:33:48

please confirm vacation booking or reservation for booking ID#WNK403G for a dream trip to Las Vegas


InquiryId :  15033  InquiryType :  Dreamtrips  DateAndTime :  2007-08-24 21:47:32  Status :  Replied and Resolved
Replied By Grant Merz at 2007-08-26 18:30:13

I will have Robyn email you everthing on Monday r.gabbard@worldventures.com thanks again
Customer submitted at 2007-08-24 21:47:32

please confirm booking # WNK403G for Reservation made to Las Vegas Dreamtrip for a Marie Bennett


InquiryId :  15035  InquiryType :  Flight  DateAndTime :  2007-08-25 00:25:40  Status :  Replied and Unresolved
Customer submitted at 2007-08-25 00:25:40

I DON\'T KNOW MY TRACKING ID NUMBER FOR THE RESERVATION I MADE FOR MONDAY AUGUST 27 2007.


InquiryId :  15036  InquiryType :  Flight  DateAndTime :  2007-08-25 00:33:28  Status :  Replied and Unresolved
Customer submitted at 2007-08-25 00:33:28

I DELICIA PARIS MADE A FLIGHT RESERVATION TO GO TO MEMPHIS TENNESSEE ON MONDAY AUGUST 27 AND I DON\'T KNOW MY TRACKING NUMBER TO CHECK MY ITINERARY.


InquiryId :  15037  InquiryType :  New Reservation  DateAndTime :  2007-08-25 02:05:46  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:11:35

Hi,
Please E-mail your travel details to travel@worldventures.comand someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:10:53

Hi,
Please E-mail your travel details to travel@worldventures.comand someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-25 02:05:46

How do I book a trip to Hawaii with multiple stops and multiple hotels. They want to go to Oahu and Maui.


InquiryId :  15038  InquiryType :  Existing Reservation  DateAndTime :  2007-08-25 07:02:41  Status :  Pending
Customer submitted at 2007-08-25 07:02:41

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InquiryId :  15039  InquiryType :  Magazines  DateAndTime :  2007-08-25 07:24:21  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:09:41

Hi,
I need your member ID number, SSN Number, E-mail address and Phone number to check on this and send you the password.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:09:36

Hi,
I need your member ID number, SSN Number, E-mail address and Phone number to check on this and send you the password.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-25 07:24:21

I am having trouble logging in. Please send me my user name and password by email or call with it. I thought it was martin or donmartin with a password of mydebi but it doesn\'t work. Thanks, Don Martin bid2me@email.com 507-273-3525


InquiryId :  15040  InquiryType :  Hotel  DateAndTime :  2007-08-25 07:51:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:24:30

Hi
Please use the powersearch to get the best available fares .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-25 07:51:36

would like to find a hotel in the suburb of london called clapham which is south of london city


InquiryId :  15042  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-25 08:17:39  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 09:08:36

Hi,
Please e-mail the photo to idphoto@worldventures.info.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 09:08:31

Hi,
Please e-mail the photo to idphoto@worldventures.info.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-25 08:17:39

I have not received my travel card due to the world ventures not accepting my current photo submitted. I am trying to re-submit a new photo....


InquiryId :  15046  InquiryType :  Magazines  DateAndTime :  2007-08-25 11:07:35  Status :  Replied and Resolved
Replied By Nick at 2007-08-25 10:04:55

Hi,
I can see that you have not uploaded your RTA Photo.Please go to Representative Area Home and click on RTA Link and upload your photo from there. After the photo is approved the RTA card will be sent.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-25 10:02:13

Hi,
I can see that you have not uploaded your RTA Photo.Please go to Representative Area Home and click on RTA Link and upload your photo from there. After the photo is approved the RTA card will be sent.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-25 11:07:35

What is my RTA #? When will I get my RTA card?


InquiryId :  15052  InquiryType :  New Reservation  DateAndTime :  2007-08-25 13:35:20  Status :  Pending
Customer submitted at 2007-08-25 13:35:20

Why does the search engine of worldventures have such limited powder comparing to \"Expedia\"? For example, the hotel search always give me very limited selections and double the price comparing to the search from \"Expedia\". I am trying to book travel plan for my friends from my own site, however the results alway disappointed us, it is not compettative at all. So which area can this site provide same search results comaparing to expedia? only Cruise?


InquiryId :  15056  InquiryType :  Existing Reservation  DateAndTime :  2007-08-25 16:58:01  Status :  Pending
Customer submitted at 2007-08-25 16:58:01

What is the fee for preregistration? nexium


InquiryId :  15061  InquiryType :  Existing Reservation  DateAndTime :  2007-08-25 18:39:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:26:27

Hi
Please come to livechat with the travel department .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-25 18:39:45

Hi my name christina . I would like someone to call me about possible of cancel my trip please is very important thank you call soon


InquiryId :  15064  InquiryType :  Existing Reservation  DateAndTime :  2007-08-25 21:33:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:28:55

Hi
Whatever is available is already discounted. You can confirm further when you book .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-25 21:33:14

do you have senior discounts for this cruise?


InquiryId :  15066  InquiryType :  Existing Reservation  DateAndTime :  2007-08-25 22:44:40  Status :  Pending
Customer submitted at 2007-08-25 22:44:40

What is the difference between Form PA and Form SR? debt consolidation loans


InquiryId :  15071  InquiryType :  Existing Reservation  DateAndTime :  2007-08-26 05:26:17  Status :  Pending
Customer submitted at 2007-08-26 05:26:17

Can foreigners register their works in the United States? adipex online affiliate programs


InquiryId :  15073  InquiryType :  New Reservation  DateAndTime :  2007-08-26 07:36:00  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-27 14:28:05

The average search takes 3 minutes or more, depending on the dates and destination. Some searches take longer based on the number of results. Most searches should start populating results within 60 seconds. Please be patient. Note: Some searches will not pull any results, such as searches done for more than 12 months in advance or certain destination/travel date packages with no availability from any vendor.
Customer submitted at 2007-08-26 07:36:00

I am trying to find a car rental, but all searches come up empty, even from Chicago Illinois. Is there something I am doing wrong?


InquiryId :  15074  InquiryType :  Magazines  DateAndTime :  2007-08-26 08:07:53  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-27 14:31:08

Your login is 845359 and Password is 12345.
Customer submitted at 2007-08-26 08:07:53

I need my login information


InquiryId :  15077  InquiryType :  Existing Reservation  DateAndTime :  2007-08-26 10:42:36  Status :  Pending
Customer submitted at 2007-08-26 10:42:36

How are you getting on? buy ambien debt consolidation loan


InquiryId :  15079  InquiryType :  Existing Reservation  DateAndTime :  2007-08-26 11:44:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:33:03

Hi
You can come to livechat with the travel department in the morning .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-26 11:44:10

I tried to book a trip and it has been a terrible experience no the chat line and no to talk to on the phone then to find out i am not book in the hotel. i need assistance now! I am tired of waiting to take to someone!


InquiryId :  15081  InquiryType :  Magazines  DateAndTime :  2007-08-26 12:44:01  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-27 14:32:34

Login to your .biz site, click online forms and submit the cancellation form, make sure to specify the product which you wish to cancel.
Customer submitted at 2007-08-26 12:44:01

How do I cancel my magazine subscription


InquiryId :  15083  InquiryType :  New Reservation  DateAndTime :  2007-08-26 13:47:59  Status :  Pending
Customer submitted at 2007-08-26 13:47:59

I am interested in the Oceania cruise Regetta July 2, 2008 C1 Cat. What is available? I am a past cust. of Oceania Cruise lines.


InquiryId :  15085  InquiryType :  New Reservation  DateAndTime :  2007-08-26 15:43:58  Status :  Pending
Customer submitted at 2007-08-26 15:43:58

I am looking for an inclusive hotel in the Orlando area, with shuttle to Disney. Dates 9//10/07- 9/16/07 Does one exist?


InquiryId :  15086  InquiryType :  Existing Reservation  DateAndTime :  2007-08-26 16:15:32  Status :  Pending
Customer submitted at 2007-08-26 16:15:32

How do I protect my recipe? cheap auto insurance nexium


InquiryId :  15091  InquiryType :  Dot Biz  DateAndTime :  2007-08-26 16:44:33  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-27 15:40:41

The new sites run under the lastest version of flash software, make sure that you download it by making a search for adobe flash software. You can try turning off your pop-up blocker, and we recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Customer submitted at 2007-08-26 16:44:33

I have been trying to take my RTA exam and each time I try to begin the exam I get an error message and the program just loads forever without anything opening.


InquiryId :  15093  InquiryType :  Existing Reservation  DateAndTime :  2007-08-26 17:26:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:11:18

Hi
Also , if it is a flight reservation , please contact the specific airlines regarding any change or cancellation .

Thank you
WorldVentures Team.

Replied By Aruna A at 2007-09-28 19:10:21

Hi
Please come to livechat travel department.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-26 17:26:11

You have me on 2 stopovers on the first leg of my trip when the reservation I booked said there was only one stopover. This is unacceptable and I will stop payment with my CC if you cannot change it. Please contact me ASAP.


InquiryId :  15097  InquiryType :  New Reservation  DateAndTime :  2007-08-26 18:20:11  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-27 15:57:02

The code is BEL, when you type thaat in the departured field it will populate.
Customer submitted at 2007-08-26 18:20:11

need to find airport in Belem Brazil. it cannot book flight


InquiryId :  15098  InquiryType :  Existing Reservation  DateAndTime :  2007-08-26 18:23:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:12:45

Hi
Please use the powersearch to get the best available fares .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-26 18:23:02

if a client can leave from dbq, mli,cid, or rfd after 2:am on 9.01.07 and has to be back in dbq by 2:pm on 9.05.07. this couple want to see and be on a beach and by an ocean. they don,t care where, U.S. or not. how can I put in this type of info.?


InquiryId :  15101  InquiryType :  Magazines  DateAndTime :  2007-08-26 19:08:44  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-27 15:59:43

You will need to login to your .biz site, click on online forms, and submit a cancellation form. Specify which product you wish to cancel.
Customer submitted at 2007-08-26 19:08:44

Cancel My Membership ID # 848406 Thanks Emma Ishmael 2817045117


InquiryId :  15102  InquiryType :  Hotel  DateAndTime :  2007-08-26 19:10:09  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:07:01

Hi
Once you submit booking, please come to livechat with the travel department.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-26 19:10:09

i need 4 rooms for 8 people in las vegas 26-28 oct. when i list 8 people i get a price at the stratosphere but it does not tell me how many rooms. how do i know how many rooms they are booking?


InquiryId :  15103  InquiryType :  Dot Com Site  DateAndTime :  2007-08-26 19:30:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:09:03

Hi
We are checking on it .

Thank you
WorldVentures Team

Customer submitted at 2007-08-26 19:30:37

HI, I tried searching for a car for pickup at Boston\'s Logan Airport, and found a dozen or so results, all being compact or economy. I just thought my search was at a bad time. I searched two weeks out, and was looking for all vehicles available, not a specific class. I went to Thrifty and booked direct. Today, I searched JAX, MCO, GNV airports and found similiar results. About a dozen results, and all low end cars. I did a new search for full size car only, and received results. It appears there is a programming problem. Can you look at, then let me know if I am doing something wrong? Tom 314-397-4850


InquiryId :  15106  InquiryType :  Existing Reservation  DateAndTime :  2007-08-26 21:31:08  Status :  Pending
Customer submitted at 2007-08-26 21:31:08

Can I copyright my domain name? auto cheap insurance prozac


InquiryId :  15108  InquiryType :  Existing Reservation  DateAndTime :  2007-08-26 21:58:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:06:09

Hi
Thank you for your suggestion . We will surely look into it.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-26 21:58:54

please add a link to REVISE an existing search without having to Start a NEW search.. for example, change just rhe return date.


InquiryId :  15112  InquiryType :  New Reservation  DateAndTime :  2007-08-27 00:51:27  Status :  Pending
Customer submitted at 2007-08-27 00:51:27

hello i need help finding somewhere to stay in december in hawaii. i was referred to your website by felicia mollinedo. I will be staying with my two children ages 8 and 12 . thank you


InquiryId :  15113  InquiryType :  General Questions  DateAndTime :  2007-08-27 01:12:26  Status :  Replied and Resolved
Customer submitted at 2007-08-27 01:12:26

Dear Colleague, Our company name is “Edem Travel” Ltd. We are the leading travel agency in Republic of Uzbekistan of inbound tourists from all over the world. Our country is in Central Asia and is very popular for the foreigners to visit, We have a high quality of service, the prices we give is not too high, we have a lot of buses, minivans, guide-interpreters, local hotels (2-5 stars), quick visa support for your tourists If you are interested in cooperating, please let us know, With best regards, Ms. Yana Nisenblat General Director “EDEM TRAVEL” LTD. 1, 30, A.Ikramov street, Tashkent, Republic of Uzbekistan, Tel: (+998 71) 140-10-06 / 140-10-07 Fax: (+998 71) 137-51-52 E-mail: edemtravel2006@gmail.com


InquiryId :  15115  InquiryType :  Existing Reservation  DateAndTime :  2007-08-27 05:53:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:05:27

Hi
What is the issue ?

Thank you
WorldVentures Team.

Customer submitted at 2007-08-27 05:53:38

billing


InquiryId :  15127  InquiryType :  Hotel  DateAndTime :  2007-08-27 10:00:11  Status :  Replied and Unresolved
Customer submitted at 2007-08-27 10:00:11

Sunday I made a reservation at the Best Western Clovis Inn in Clovis, New Mexico for 9/13/07 thru 9/16/07 and I assumed the confirmation # would be sent to me via e-mail as before however, I have not received one. My reservation was under the name Dana Pe xa for a queen -2 bed suite. Thanks


InquiryId :  15128  InquiryType :  Flight  DateAndTime :  2007-08-27 10:17:54  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:34:54

Hi
We do not give comission for flight bookings.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:34:48

Hi
We do not give comission for flight bookings.

Thank You
WorldVentures Team
Customer submitted at 2007-08-27 10:17:54

As a member will I get a commision on flights? If so how much. Thanks Teresa


InquiryId :  15133  InquiryType :  General Questions  DateAndTime :  2007-08-27 10:57:29  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 11:19:57

Hi,
To receive commission it normally takes 90 to 120 days.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 11:19:48

Hi,
To receive commission it normally takes 90 to 120 days.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-28 11:44:17

Hi Nick, Member ID# is 882550 and Booking ID# was K2099822M Commission shows $7.29. Thanks for your help. Anita
Replied By Nick at 2007-08-28 10:21:20

Hi,
I need your member ID and Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 10:21:12

Hi,
I need your member ID and Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-27 10:57:29

Wondering when I am going to get my commission for the car rental reservation. The trip is over. If you could please let me know would be appreciated.


InquiryId :  15140  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-27 11:57:42  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 10:06:39

Hi,
Please open your Browser and you will be able to view the Powersearch Toolbar.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 10:06:32

Hi,
Please open your Browser and you will be able to view the Powersearch Toolbar.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-28 05:56:51

I am not able to see the toolbar after it has been downloaded is the problem. I know it is there, but I can not view it.
Replied By Sunny at 2007-08-27 21:45:53

Hi
It is not necessary to download the toolbar everytime you want to use it. The toolbar, once installed on your pc, it is embeded in your web browser. So everytime that you open a new browser, the toolbar will be displayed as well.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-27 21:45:46

Hi
It is not necessary to download the toolbar everytime you want to use it. The toolbar, once installed on your pc, it is embeded in your web browser. So everytime that you open a new browser, the toolbar will be displayed as well.

Thank You
WorldVentures Team
Customer submitted at 2007-08-27 11:57:42

I can download the powersearch bar, but it will not show on my screen afterwards. I have the pop up blocker turned off, but I still can not see it.


InquiryId :  15149  InquiryType :  General Questions  DateAndTime :  2007-08-27 12:46:18  Status :  Replied and Resolved
Replied By Kim at 2007-08-27 11:40:03

You will need to send us a copy of the new bussiness entity forms. Thank you, client services.
Customer submitted at 2007-08-27 12:46:18

To Whom It May Concern: My name is Whitney Peterson and I work for Symbolic Interactive. We manage Rancho Bernardo Inn\'s Website, located in San Diego, CA. Please take note that their spa called \'Buena Vista Spa at Rancho Bernardo Inn\' has changed its name to: The Spa at Rancho Bernardo Inn. Please update all reference of the old name on your Website with this new information. Please let us know if you have any questions. Thank you, Whitney


InquiryId :  15154  InquiryType :  New Reservation  DateAndTime :  2007-08-27 13:11:33  Status :  Replied and Resolved
Replied By Sunny at 2007-08-27 20:53:18

hi
You may send your travel plan to travel@worldventures.com and the booking agent will contact you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-27 20:53:01

hi
You may send your travel plan to travel@worldventures.com and the booking agent will contact you.

Thank You
WorldVentures Team
Customer submitted at 2007-08-27 13:11:33

I want to go to Puerta Vallarta Dec. 19-26. We have 4-5 traveling. would like to stay in same suite. three traveling from MSP and one from either Dayton, Ohio or Cincinnati, OH (whichever is cheaper). Please help. Melissa


InquiryId :  15159  InquiryType :  General Questions  DateAndTime :  2007-08-27 13:40:50  Status :  Replied and Resolved
Customer submitted at 2007-08-27 13:40:50

We are a list brokerage company, i-Sky Creative Services, Inc. We have reviewed your website and feel we can contribute to your company by increasing the seminar attendees/the buyers of your business opportunity products. As a list management and brokerage company, with access to all the major high caliber business opportunity, SOHO (small office/home office), travel and seminar lists, we hope we can be of further assistance to you, when it comes to your direct mailing, telemarketing or e-mailing needs. We look forward to your input and thank you for your consideration.


InquiryId :  15161  InquiryType :  Dot Biz  DateAndTime :  2007-08-27 13:56:51  Status :  Replied and Resolved
Replied By Geetha at 2007-08-28 09:34:17

Hi,
Please come to Live chat and verify your name, email address, ssn# and mailing address on the account and we will let you know the password on chat.

Thank you,
WorldVentures Client Services.

Customer submitted at 2007-08-27 13:56:51

I have forgot my password, and I am a rep, i ask for it to send it to my email address, but it is sending it to an email that I don\'t even own, how do I get my password?


InquiryId :  15162  InquiryType :  Billing  DateAndTime :  2007-08-27 14:08:24  Status :  Replied and Resolved
Replied By Karen O at 2007-08-28 13:12:33

Please go to your back office and complete the onlince cancellation form.
Replied By Karen O at 2007-08-28 13:12:29

Please go to your back office and complete the onlince cancellation form.
Customer submitted at 2007-08-27 14:08:24

Please CANCEL my Membership immediately. Please therefore do not assert any charges against my bank account, including any ititial fee, monthy fee or any other charge. Please also REMOVE me from any mailing list. Thank you.


InquiryId :  15163  InquiryType :  Flight  DateAndTime :  2007-08-27 14:11:16  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:54:50

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:54:45

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-08-27 14:11:16

My daughter needs to leave Ontario, CA after 3 pm their time to get to El Paso, TX, Can you help us with this, of course the less expensive fight. Thank you, Ms. Villarreal


InquiryId :  15169  InquiryType :  Flight  DateAndTime :  2007-08-27 14:41:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:04:03

Hi,
Please email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-27 14:41:39

Using Powersearch, the cheapest flight I could find for a flight from MSY to CPT (Nov. 26-Dec. 4) was $1620. Sidestep.com finds me a flight for $1584 for the same dates. I would like to book through WorldVentures - how do I find the cheaper price to book it?


InquiryId :  15172  InquiryType :  Existing Reservation  DateAndTime :  2007-08-27 14:51:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:24:50

Hi,
Please come to livechat in the morning.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-27 14:51:04

what is the cost for a 3-day park hopper pass for disneyland?


InquiryId :  15175  InquiryType :  Existing Reservation  DateAndTime :  2007-08-27 15:37:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:00:40

Hi,
Please come to livechat between 8am-8pm central time.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-27 15:37:53

customer service, My name is mike I am an agent # 886964. I can not log into my back office, I have attempted quite a few times to retireve log in info and never get a reply to my email... why??? script reply is \"your info was sent to email, but nothing shows up, getting very frustrated. help


InquiryId :  15176  InquiryType :  Existing Reservation  DateAndTime :  2007-08-27 15:46:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:59:49

Hi,
Did you get your member id and the password ? Are you able to login .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-27 15:46:27

I am a new member and wanting to establish a sign in user id and name


InquiryId :  15180  InquiryType :  Dreamtrips  DateAndTime :  2007-08-27 16:37:26  Status :  Replied and Resolved
Replied By Mike K at 2007-08-28 07:30:37

Sorry, this is hotel only.
Customer submitted at 2007-08-27 16:37:26

are the airline tickets included in the vegas dreamtrips


InquiryId :  15184  InquiryType :  Genealogy  DateAndTime :  2007-08-27 16:50:57  Status :  Replied and Resolved
Replied By Diana M at 2007-08-28 10:15:47

Julie Moody , We have received your request and if you go to your back office and click on genealogy. Once your in the genealogy section, click on binary and you will see yours Thanks Diana
Customer submitted at 2007-08-27 16:50:57

Where do I go to see me binary tree, I thought I could see it from my back office, but I couldn\'t find it.


InquiryId :  15189  InquiryType :  Magazines  DateAndTime :  2007-08-27 17:25:17  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 09:16:05

Hi,
To get started in our company, you should search for a sponsor, who can sponsor you to become a member of World Ventures.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 09:15:55

Hi,
To get started in our company, you should search for a sponsor, who can sponsor you to become a member of World Ventures.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-27 17:25:17

hello my name is daniel.what are your options for getting started in the travel industry


InquiryId :  15191  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-27 17:38:58  Status :  Replied and Resolved
Replied By Sunny at 2007-08-27 22:20:42

Hi
Log into your .biz back office, click on online form tab which is at the top of the back office homepage and in the next page select and submit membership cancellation form. mention that you want to cancel dreamtrip membership only.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-27 22:20:29

Hi
Log into your .biz back office, click on online form tab which is at the top of the back office homepage and in the next page select and submit membership cancellation form. mention that you want to cancel dreamtrip membership only.

Thank You
WorldVentures Team
Customer submitted at 2007-08-27 17:38:58

Please cancel my \"Dream Trip\" Membership. I only wish to keep the \"RTA\" Membership.


InquiryId :  15196  InquiryType :  All Other Commissions  DateAndTime :  2007-08-27 18:26:36  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 11:29:23

Hi,
To receive commission it normally takes 90 to 120 days.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 11:29:06

Hi,
To receive commission it normally takes 90 to 120 days.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-27 18:26:36

I had booked group travel for 35 hotel rooms that was completed August 5, 2007. When will the commission be paid, and how can I find this?


InquiryId :  15197  InquiryType :  Existing Reservation  DateAndTime :  2007-08-27 18:42:17  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:47:34

Hi
The reservation is confirmed. May I know what information do you need?

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:44:07

Hi
The reservation is confirmed. May I know what information do you need?

Thank You
WorldVentures Team
Customer submitted at 2007-08-27 18:42:17

need more info on existing reservation


InquiryId :  15199  InquiryType :  Existing Reservation  DateAndTime :  2007-08-27 19:36:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:57:54

Hi,
The discounts are available for air, hotel and vacation . You check and get the best available through powersearch.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-27 19:36:11

do you offer Amtrak train tickets at a discount?


InquiryId :  15200  InquiryType :  Hotel  DateAndTime :  2007-08-27 19:55:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:56:53

Hi,
Please come to livechat between 8am-8pm central time.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-27 19:55:02

Searching on hotels for Galveston, TX. When selecting a htel from the list of options the hotel descriptions indicated they were located in Florida or some other location other tan Galveston. Why is that?


InquiryId :  15209  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-27 21:23:52  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 09:05:53

Hi,
You have to download the Power search toolbar only once.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 09:05:46

Hi,
You have to download the Power search toolbar only once.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-27 21:23:52

i just want to know if i have to download the PS toolbar every time i look for a reservation..of if i\'ve done it once is it good to go...so if someone goes to my site they don\'t have to download it again??


InquiryId :  15212  InquiryType :  New Reservation  DateAndTime :  2007-08-27 22:36:42  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 09:04:42

Hi,
Can you please give a search using the Power search Toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 09:04:34

Hi,
Can you please give a search using the Power search Toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-27 22:36:42

i need a hotel near the Atlanta Georgia world congress center


InquiryId :  15213  InquiryType :  Hotel  DateAndTime :  2007-08-27 22:36:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:46:05

Hi,
Please use the powersearch tool to get the best available fares .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-27 22:36:54

i need a hotel near the Atlanta Georgia world congress center


InquiryId :  15215  InquiryType :  Existing Reservation  DateAndTime :  2007-08-27 23:18:54  Status :  Pending
Customer submitted at 2007-08-27 23:18:54

auto insurance quote


InquiryId :  15216  InquiryType :  General Questions  DateAndTime :  2007-08-27 23:39:39  Status :  Replied and Resolved
Replied By Mike K at 2007-08-28 11:36:06

Not sure how many rooms, but if your mom paid as a single she still paid the double rate and all she would need to do is list a guest.
Customer submitted at 2007-08-27 23:39:39

We are going on the Baja Mexico Cruise Nov 26th, I paid full price for Myself, My Wife, our 7 year old son & 5 year old Daughter. My question is how many rooms onboard do we have? Also my Mom who is also a rep signed up for the same cruise as a single & now wants to bring a guest, how would she go about that & get the double occupancy rate?


InquiryId :  15218  InquiryType :  Hotel  DateAndTime :  2007-08-28 00:31:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:44:42

Hi,
Please email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-28 00:31:04

World Ventures rep, I\'m trying to book a hotel for 1 adult and 2 children, ages 13 and 16. Look at the differences between the total price of the API Royal Tower, which is $1021.53 and the API Coral Tower, which is $1163.00. ~~~~~~~~~~~~~~~~~~~~~~~~~~~ This is copied from your website: 310421 ftv0 Atlantis Paradise Island Royal Tower $1021.53 (566+616.8) 307753 tlv0 Atlantis Paradise Island Coral Tower $1163.00 (543.33+616.8) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Could you please tell me why there is over $200.00 worth of tax added to the Coral Tower (a 4 star hotel) when there is only $38.00 in tax added to the Royal Tower (a 4-1/2 star hotel)? Also, why would a 4-1/2 star hotel cost less than a 4 star hotel? Thank you in advance for your help. Have a great day. Regards, Teri


InquiryId :  15220  InquiryType :  General Questions  DateAndTime :  2007-08-28 01:57:49  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 08:51:38

Hi,
For any changes or cancellation, please come back to live chat and our agent will assist you further. You can also E-mail to travel@worldventures.com.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 08:51:32

Hi,
For any changes or cancellation, please come back to live chat and our agent will assist you further. You can also E-mail to travel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-28 01:57:49

I had a friend who booked a flight/hotel package on 7-7-07 on booking #GRPWV210362A The name is Romy Schneider and her e-mail is romy.schneider@cox.net She says no one will answer her e-mail about some problems with her trip she made through World Ventures. I would like to know if someone can contact her. She said she tried five times and no one has answered her.


InquiryId :  15222  InquiryType :  Existing Reservation  DateAndTime :  2007-08-28 05:11:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:55:54

Hi,
Please contact the support at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-28 05:11:49

I want to know about the process that a person gets paid by.


InquiryId :  15223  InquiryType :  General Questions  DateAndTime :  2007-08-28 05:27:20  Status :  Replied and Resolved
Replied By Mike K at 2007-08-29 06:41:12

I have forwarded your information to the agent working that trip and they will send a confirmation email.
Customer submitted at 2007-08-28 15:52:35

Vicki H. Soto vickisoto@gmail.com 884921 502-387-1423 Thanks so much.
Replied By Mike K at 2007-08-28 11:37:38

Yes you can cancel your trip. Please provide me with full name, email, ID#, and phone and we can take care of this for you.
Customer submitted at 2007-08-28 05:27:20

My father just told me that since I signed up for the Cancun trip yesterday by myself on Dreamtrips I have to pay for 2 people to stay in my room. If that is true..can I cancel my reservation...I don't have that much money. When I filled out the form it only said I owe 316 dollars. Believe me, if it had said 600 dollars..I would not have signed up for that trip.


InquiryId :  15226  InquiryType :  All Other Commissions  DateAndTime :  2007-08-28 06:53:01  Status :  Replied and Resolved
Replied By Lorie S at 2007-08-28 15:34:27

You will need to contact the person who informed youabout WorldVentures and that person will tell you how you need to enroll in our business. Thank you, Client Services
Customer submitted at 2007-08-28 06:53:01

I would like to become an affiliate and start a site. I


InquiryId :  15234  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-28 10:25:51  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 09:49:28

Hi,
Can you please give a search using the Power seearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 09:49:21

Hi,
Can you please give a search using the Power seearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-28 10:25:51

Are there any trips that include all your meals with hotel and air?


InquiryId :  15235  InquiryType :  Billing  DateAndTime :  2007-08-28 10:47:49  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 11:24:12

Hi,
Please go to Representative Area Home and click on Online Forms and submit the Cancellation Form online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 11:24:03

Hi,
Please go to Representative Area Home and click on Online Forms and submit the Cancellation Form online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-28 10:47:49

Cancel my membership effective immediately. I have notified my credit card company that you are no longer authorized payment.


InquiryId :  15237  InquiryType :  Existing Reservation  DateAndTime :  2007-08-28 10:53:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:54:43

Hi,
Please come to livechat and we can assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-28 10:53:42

I was told to come here to find out how to print out the presentation book. I tried by doing it on my backpage for Mac computers, but it comes out just a small image on the page,or an image with large margins and not on center. I wanted to copy someones book, but they said to print it off the back office. Does anyone have a Mac and can walk me through it-818 9940461 or can a finished copy be sent to me? Thanks, Bonnie Trojan


InquiryId :  15242  InquiryType :  Flight  DateAndTime :  2007-08-28 11:14:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 19:00:07

Hi
Please enable the popups of your browser . Then when you click on book direct , it will take you to the vendor page .

Thank you
WorldVentures Team

Customer submitted at 2007-08-28 11:14:57

How would one of my clients go about booking a flight from New York to Florida form my website. It says \"Book Direct\" but when we click we get nothing.


InquiryId :  15248  InquiryType :  Flight  DateAndTime :  2007-08-28 11:44:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:53:26

Hi,
Please enable popups for your browser and then when you click on book direct, you will be directed to the vendor page and you can book there. Also , for air reservations , there are no commissions.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-28 11:44:35

Hi, I\'m trying to book a flight from New York to Jacksonville Fl. I got the flight but when I tried to click on \"Book Direct\", I got no response. I need to give my client an answer ASAP. I could call the airline but I won\'t get credit for the booking. What should I do?


InquiryId :  15250  InquiryType :  General Questions  DateAndTime :  2007-08-28 12:03:44  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 11:15:53

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 11:15:44

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-28 12:03:44

We are going on the Baja Mexico Cruise Nov 26th, I paid full price each for Myself, My Wife, our 7 year old son & 5 year old Daughter. My question is: How many rooms onboard the ship do we have? Also my Mom who is also a Rep signed up for the same Cruise as a single & now wants to bring a guest, how would she go about that & also get the double occupancy rate?


InquiryId :  15260  InquiryType :  Existing Reservation  DateAndTime :  2007-08-28 13:07:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:24:22

Hi,
Please email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-28 13:07:06

I\'m told this is a really great search engine to find great travel prices. Why does my search for a price at the Pan Pacific show a room rate of $1200+ yet on other sites it is $269?


InquiryId :  15266  InquiryType :  New Reservation  DateAndTime :  2007-08-28 14:06:51  Status :  Replied and Resolved
Replied By Nick at 2007-08-28 13:27:48

Hi,
Can you please give a search using the Power search Toolbar ansd submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-08-28 13:27:41

Hi,
Can you please give a search using the Power search Toolbar ansd submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-28 14:06:51

i need to know the rates for 2 night 9/1/07-9/03/07 for the bella view suite at the venetian


InquiryId :  15267  InquiryType :  Existing Reservation  DateAndTime :  2007-08-28 14:17:05  Status :  Replied and Unresolved
Customer submitted at 2007-08-28 14:17:05

JUST WANT TO CONFIRM GRP771H112H1


InquiryId :  15268  InquiryType :  Existing Reservation  DateAndTime :  2007-08-28 14:17:36  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:53:28

hi
The reservation was confirmed and the confirmation was sent to the email.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:53:08

hi
The reservation was confirmed and the confirmation was sent to the email.

Thank You
WorldVentures Team
Customer submitted at 2007-08-28 14:17:36

JUST WANT TO CONFIRM GRP771H112H1


InquiryId :  15273  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-28 15:00:51  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-08-28 15:45:27

Hello Cindy, We received your inquiry regarding the international flight booking on your site. Since the flight was not booked directly through your site, the booking will not show in your back office. Commissions are not paid on flights, so even if she had booked through your site you would not be receiving a commission for the booking. In order for the booking to show in your back office, the customer needs to book directly from your site. If you have any further questions or concerns, please feel free to contact us at 972-985-6841. Thanks, Client Services - World Ventures
Customer submitted at 2007-08-28 15:00:51

A person booked an international flight from my website after downloading the powertool bar. She said it took her to Expedia and she booked. I do not see that booking under my back office. Why? And if it is suppose to be there so I can collect commissions, do I manually input that reservation? If so, what info is needed.


InquiryId :  15275  InquiryType :  General Questions  DateAndTime :  2007-08-28 16:26:49  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-28 15:56:26

I use this site for a great overview. Visit http://world.worldventures.biz/join.html
Replied By Sean Wilson at 2007-08-28 15:51:04

Hello Andria, We received your inquiry regarding upgrading to have both Dreamtrips and RTA packages. You may visit www.worldventures.biz for more information regarding both packages. If you have any further questions, please feel free to contact us at 972-985-6841. Thanks, Client Services - World Ventures
Customer submitted at 2007-08-28 16:26:49

I\'d like to research more about the RTA option. Is there documenation or an additional website I can be referred to? Can you purchase the Dreamtrips membership and upgrade to RTA?


InquiryId :  15281  InquiryType :  New Reservation  DateAndTime :  2007-08-28 16:57:27  Status :  Replied and Unresolved
Customer submitted at 2007-08-28 16:57:27

I haven\'t received a confirmation of final booking and am leaving tomorrow. I need status right away!


InquiryId :  15289  InquiryType :  New Reservation  DateAndTime :  2007-08-28 17:24:20  Status :  Replied and Resolved
Replied By Terri E at 2007-08-29 11:17:24

Anita, you must go to your dot.com site and book your trip there. If you hav any other concerns please let us know. Thanks
Customer submitted at 2007-08-28 17:24:20

Trying to book a multi city vacation to hawaii--meeting other couple from Boston for a surprise 50th birthday celebration. Travel is for 2 adults. March 2, 2008 Phoenix to Kauai Sheraton Kauai Resort Gardenview room type Check out March 6 March 6 Kauai-Maui Kaanapali Beach Hotel Aloha Rate = Standard rate Depart March 11, 2008 Maui-Phoenix Kaanapali Beach Hotel Thank you.


InquiryId :  15295  InquiryType :  Hotel  DateAndTime :  2007-08-28 17:44:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:23:43

Hi,
Please come to livechat.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-28 17:44:19

GRP7R192NOU1 is this confirmed with HILTON in Germany? I need to know asap. Thanks.


InquiryId :  15297  InquiryType :  Existing Reservation  DateAndTime :  2007-08-28 17:57:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:23:00

Hi,
Did you receive confirmation ? If not, please come to livechat.

Thank you,
WorldVentures Team

Customer submitted at 2007-08-28 17:57:17

Confirmation for Tracking # GRPK71118C72


InquiryId :  15300  InquiryType :  Flight  DateAndTime :  2007-08-28 19:11:14  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:52:08

Hi
For bereavement fare you need to contact airline directly. We do not offer bereavement fares.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:52:02

Hi
For bereavement fare you need to contact airline directly. We do not offer bereavement fares.

Thank You
WorldVentures Team
Customer submitted at 2007-08-28 19:11:14

I wanted to know if Bereavement Fares were offered by worldventures. I know you can call alot of airlines after someone has died and get a discounted Bereavement rate. Thank you


InquiryId :  15303  InquiryType :  Hotel  DateAndTime :  2007-08-28 19:33:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:21:43

Hi,
Please email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-28 19:33:04

The hotel I am looking at does not provide me with an address. How can I determine which hotel I am selecting?


InquiryId :  15305  InquiryType :  Dreamtrips  DateAndTime :  2007-08-28 19:56:43  Status :  Replied and Resolved
Replied By Mike K at 2007-08-31 06:41:07

I am glad it all worked out for you.
Customer submitted at 2007-08-30 22:01:00

Thanks for getting back to us. WE have been in Hawaii all day and enjoying every min. Thanks Alice
Replied By Mike K at 2007-08-30 06:39:59

robyn will call dierct.
Customer submitted at 2007-08-28 19:56:43

Al and Alice Whitaker 201-314-2422 Al's Cell # Please Call .... DREAM TRIP HAWAII TOMORROW.


InquiryId :  15306  InquiryType :  Dreamtrips  DateAndTime :  2007-08-28 20:03:30  Status :  Replied and Resolved
Replied By Mike K at 2007-08-30 06:40:23

Robyn will call direct.
Customer submitted at 2007-08-28 20:03:30

please h e l p US. Are you there ? Can you call us ? Tonight! A. Whitaker 201-314-2422


InquiryId :  15313  InquiryType :  Hotel  DateAndTime :  2007-08-28 20:46:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:21:10

Hi,
Please email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-28 20:46:07

need a price for the roadway inn in bossier city la. can\'t find using powersearch


InquiryId :  15317  InquiryType :  New Reservation  DateAndTime :  2007-08-28 20:58:47  Status :  Replied and Resolved
Replied By Terri E at 2007-08-29 08:41:50

Marcus, thanks for your Inquiry. If the system didn\\\'t give you a booking#, then you may want to try and book it again, thats how the system works, if its booked on your dot.com site, then it will give you a booking# If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-28 20:58:47

I just attempted to book a hotel room through the website, however, the connection timed out and I don\'t know if my room was booked


InquiryId :  15319  InquiryType :  New Reservation  DateAndTime :  2007-08-28 21:56:48  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-29 08:42:08

You can try any search engine, type Hertz.
Customer submitted at 2007-08-28 21:56:48

I would like the phone number of Hertz Rental in Carlsbad, CA 92008.


InquiryId :  15323  InquiryType :  Existing Reservation  DateAndTime :  2007-08-28 22:58:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:20:36

Hi,
What is the email address on your membership ? Your membership id is 895980 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-28 22:58:18

need login & user name info to sign up new associate Danielle Neal, P.C.


InquiryId :  15326  InquiryType :  Billing  DateAndTime :  2007-08-28 23:53:28  Status :  Replied and Resolved
Replied By Terri E at 2007-08-29 06:08:18

duplicate.
Customer submitted at 2007-08-28 23:53:28

I cancelled my $40.00 and month debt, for my wife was injured on the job,and my financial status is not good. I have spent so much money on doctors & hospitals that I\'m lucky to put food on the table! I need to get my $399.00 back ASAP. Please make this happen for I am in financial-. Please e-mail me ASAP to confirm this credit. Thank You .


InquiryId :  15327  InquiryType :  Billing  DateAndTime :  2007-08-28 23:58:52  Status :  Replied and Resolved
Replied By Terri E at 2007-08-29 06:07:49

Jeffrey, thanks for your Inquiry. You enrolled on 6/4/2007, and our policy is to give a full refund up to 30 days from the date of enrollment. You sent in a cancellation request on 8/1/2007. So per policies there isn\\\'t a refund due. But the reason you have no access to your websites is due to the cancellation request. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-28 23:58:52

This is a continuation of my last e-mail. I cannot login to any world ventures sights, for I cancelled my $40.00 a month debt weeks ago. Each time I do, it tells me to contact customer support. Therefore, I am not able to fill out a online membership cancellation form. I need to get my $399.00 back ASAP. My financial status is not good! Please make this happen ASAP, for my wife was injured on the job, and has missed months of work.


InquiryId :  15328  InquiryType :  Existing Reservation  DateAndTime :  2007-08-29 00:26:46  Status :  Pending
Customer submitted at 2007-08-29 00:26:46

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InquiryId :  15330  InquiryType :  General Questions  DateAndTime :  2007-08-29 03:57:57  Status :  Replied and Resolved
Replied By Terri E at 2007-08-29 10:59:08

Leon, thanks for your Inquiry. You must go to your dot.com site, and log in..then click on \\\"view bookings on my site\\\" and if a car, hotel, flight...etc was booked there you will see it there. If you have any other oncerns please let us know. Thanks
Customer submitted at 2007-08-29 03:57:57

I had a client book a flight to Florida on my site yesterday 8/28/07 but I don\'t see it on my bookings. I understand I don\'t get paid a commission for flights but do they still go on my back office bookings page?


InquiryId :  15333  InquiryType :  Existing Reservation  DateAndTime :  2007-08-29 09:12:07  Status :  Pending
Customer submitted at 2007-08-29 09:12:07

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InquiryId :  15336  InquiryType :  New Reservation  DateAndTime :  2007-08-29 09:49:30  Status :  Replied and Resolved
Replied By Terri E at 2007-08-29 11:10:36

Mrs Fogarty, Please on onto Live Chat\\\" and chat with a travel agent..they can assist you with any travel inquiries. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-29 09:49:30

Hi Heather, Larry Berdith just spoke to you re: my travel problems with Holland America.. I want book the cruise departing Rome on October 5 -- Westerdam -- a re-position cruise to Fort Lauderdale.. I have had several conversations with Holland American and no results ... Please help me. My number is 305-251-9043 or 305 297 5509. I would be most grateful as I have my airlines reservations and friends accompanying us... Thank you Zody Fogarty...


InquiryId :  15339  InquiryType :  Billing  DateAndTime :  2007-08-29 10:26:47  Status :  Replied and Resolved
Replied By Terri E at 2007-08-29 10:55:36

Mr Myers, thanks for your Inquiry. Could you please provide additional information like a id# so that we may further assist you?
Customer submitted at 2007-08-29 10:26:47

We had cancelled our membership and were still charged the monthly fee. Is there a number I can call to speak with someone about this? I\'m also selling my position, how is this handled?


InquiryId :  15341  InquiryType :  Dot Biz  DateAndTime :  2007-08-29 10:46:35  Status :  Replied and Resolved
Replied By Ric Q at 2007-08-29 09:56:25

Your site seems to be running just fine, http://azren.worldventures.biz/
Customer submitted at 2007-08-29 10:46:35

My dotbiz site does not show up at all and this site now generates a caution flag for non varifiable certificate. My ID number is 8533316


InquiryId :  15343  InquiryType :  Flight  DateAndTime :  2007-08-29 11:13:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:18:32

Hi,
The flights may not be available .You can try again . Also , if you are using internet explorer, please delete all temporary internet files and try again with a new browser , if you face problems like this in future.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-29 11:13:02

I have tried to book a flight fron CVG to Cancun 3 times. The World ventures site takes me to Travelocity. I choose my flights and it keeps returning me to the travelocity home page to enter your dates of travel. I keep entering the dates and I agree to paythe price but once I hit fligth only it takes me back to the begining.


InquiryId :  15349  InquiryType :  Existing Reservation  DateAndTime :  2007-08-29 12:04:49  Status :  Replied and Resolved
Customer submitted at 2007-08-29 12:04:49

I am trying to talk with Kevin on Live Chat. My message will not go through. I had spoken with Heather yesterday re: GRPQOLYOW000. I am Vickie Rawlins, an RTA with World Ventures. She had put cabins on hold for a cruise to Bermuda on Norwegian cruise lines from Charleston. She was to send an E-mail to both of us re: instructions for payment and final booking of the cruise. This needs to be done today!!! We have not received the E-mail and we need this to be sent to vrawls01@comcast.net and martha@dekalbsurgical.com. Please let us hear from you as quickly as possible.


InquiryId :  15358  InquiryType :  General Questions  DateAndTime :  2007-08-29 13:32:24  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:56:29

Hi,
For Air only reservations there is no commission.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:56:24

Hi,
For Air only reservations there is no commission.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-29 13:32:24

Hi Again, I booked a flight yesterday 8/28/07 on my dot.com site and I didn\'t receive credit for it. This is my third inquiry. Please let me know what I need to do to receive credit. The booking was round trip for Ruth Hunt, from JFK to Jacksonville. Confirmation code A7BYV0, $223.80 on Jet Blue. I checked again today 8/29/07and it\'s still not there Replied By Terri E at 2007-08-29 10:59:08 Leon, thanks for your Inquiry. You must go to your dot.com site, and log in..then click on \\\\\\\"view bookings on my site\\\\\\\" and if a car, hotel, flight...etc was booked there you will see it there. If you have any other oncerns please let us know. Thanks -------------------------------------------------------------------------------- Customer submitted at 2007-08-29 03:57:57 I had a client book a flight to Florida on my site yesterday 8/28/07 but I don\\\'t see it on my bookings. I understand I don\\\'t get paid a commission for flights but do they still go on my back office bookings page? Reply if you have further questions


InquiryId :  15364  InquiryType :  Group Reservation  DateAndTime :  2007-08-29 15:13:19  Status :  Replied and Resolved
Replied By Mike K at 2007-08-29 15:09:57

please provide more information, where, when , how many and I can assist you with this.
Customer submitted at 2007-08-29 15:13:19

I am having trouble finding information for a group trip.


InquiryId :  15368  InquiryType :  Existing Reservation  DateAndTime :  2007-08-29 16:00:42  Status :  Pending
Customer submitted at 2007-08-29 16:00:42

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InquiryId :  15374  InquiryType :  Existing Reservation  DateAndTime :  2007-08-29 17:02:03  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:06:57

Hi
Login to your .biz back office : http://hqtreks.worldventures.biz/ using your member id and password and then click on Training tab.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:06:46

Hi
Login to your .biz back office : http://hqtreks.worldventures.biz/ using your member id and password and then click on Training tab.

Thank You
WorldVentures Team
Customer submitted at 2007-08-29 17:02:03

To Whom It May Concern: I received the email from Dan S. He advised us to get to our back office and start getting trained by clicking on \"Training Center\" Sorry to say, but I cannot see the TC where I can click. Can you help me? Thanks


InquiryId :  15376  InquiryType :  Dreamtrips  DateAndTime :  2007-08-29 17:40:10  Status :  Replied and Resolved
Replied By Mike K at 2007-08-30 06:42:40

You will need to make the arrangements with the hotel directly, you may not receive the same discounted price as the dreamtrip per day and it will be subject to availability.
Customer submitted at 2007-08-29 17:40:10

I would like to sign myself and my family up for the cozumel w/airfare trip. I am interested in the cost of staying 4 more nights. There will be 2 adults and 2 children (ages 5 and 9). Please advise of the extra per night cost. Thank you. Melanie


InquiryId :  15383  InquiryType :  Existing Reservation  DateAndTime :  2007-08-29 18:59:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:14:56

Hi,
Please email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-29 18:59:07

when is the best time to take a cruis to the bahamas??


InquiryId :  15388  InquiryType :  Existing Reservation  DateAndTime :  2007-08-29 20:34:59  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:14:20

Hi
The reservation was confirmed and confirmation was sent to your email also only one credit card was charged.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:14:14

Hi
The reservation was confirmed and confirmation was sent to your email also only one credit card was charged.

Thank You
WorldVentures Team
Customer submitted at 2007-08-29 20:34:59

I still have not recived a email confermation how long does it take also I need to make sure only one credit card was charged.


InquiryId :  15394  InquiryType :  All Other Commissions  DateAndTime :  2007-08-29 22:10:05  Status :  Replied and Resolved
Replied By Angela H at 2007-09-05 11:29:58

Dear Irma, First, welcome to the WorldVentures team. This is an exciting time to join due to our growing success! To answer your question travel commissions work as follows: When one of your customers books travel through your .com site they will receive a WorldVentures booking id-from this you can track your business. To view your bookings login to your .com site and click the link on the left \\\"See bookings from your site\\\" all bookings made on your site will then appear. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. This commission is only paid on the base amount. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commission we receive we split evenly with you the rep, you receive 50%. This is by far the most competitive compensation plan any company has ever dreamt of offering. I hope this has been helpful to you and feel free to write back with any further questions. Sincerely, Client Services
Customer submitted at 2007-08-29 22:10:05

Question regarding commissions--Booking number 0218786TQ indicates I have $7 in commissions when does this post? Also when does it reflect on my Representative Area Home-back office under the Reports category?


InquiryId :  15395  InquiryType :  New Reservation  DateAndTime :  2007-08-29 22:30:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 22:37:18

Hi
You can book car reservation. did you try giving search through your travel site.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-29 22:30:41

Can not book a vehicle threw this site very dissapointed.


InquiryId :  15396  InquiryType :  Existing Reservation  DateAndTime :  2007-08-29 22:34:34  Status :  Pending
Customer submitted at 2007-08-29 22:34:34

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InquiryId :  15399  InquiryType :  Flight  DateAndTime :  2007-08-30 04:10:24  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:51:23

Hi
May I have the booking id# or the passenger name so that I can retrieve the information.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:51:18

Hi
May I have the booking id# or the passenger name so that I can retrieve the information.

Thank You
WorldVentures Team
Customer submitted at 2007-08-30 04:10:24

what was the airline


InquiryId :  15403  InquiryType :  New Reservation  DateAndTime :  2007-08-30 06:19:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 22:20:59

Hi
Can you please specify the dates of travel and destinations so that we can check.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-30 06:19:40

Am having trouble accessing direct site to book air travel from Sun Country.


InquiryId :  15406  InquiryType :  Existing Reservation  DateAndTime :  2007-08-30 07:42:31  Status :  Pending
Customer submitted at 2007-08-30 07:42:31

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InquiryId :  15407  InquiryType :  Existing Reservation  DateAndTime :  2007-08-30 07:42:35  Status :  Pending
Customer submitted at 2007-08-30 07:42:35

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InquiryId :  15412  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-30 08:36:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 22:32:30

Hi
Please go to Control Panel through the start menu of your pc and then go to \\\"Add and Remove Programs\\\" and uninstall the powersearch toolbar. Then go to your travel site and reload it.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-30 08:36:44

I want to uninstall Powersearch toolbar and then reload it from my own website since I\'ve signed on as a client now.


InquiryId :  15416  InquiryType :  General Questions  DateAndTime :  2007-08-30 09:09:15  Status :  Replied and Resolved
Replied By Karen S at 2007-08-30 12:09:35

I am looking in your account and it shows that your account with WorldVentures has been canceled. Without a membership you will not be able to take advantage of our travel agent training programs at this time. Thank You, Karen Scott
Replied By Karen S at 2007-08-30 12:09:28

I am looking in your account and it shows that your account with WorldVentures has been canceled. Without a membership you will not be able to take advantage of our travel agent training programs at this time. Thank You, Karen Scott
Customer submitted at 2007-08-30 09:09:15

I was a travel agent about a year ago. I would like to try to get started again. how can I go about doing that. My Rta number is 847648 My name is Phyllis Griffin 826 Mulder dr Arling ton Texas 76001 8729982126


InquiryId :  15417  InquiryType :  Existing Reservation  DateAndTime :  2007-08-30 09:23:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:12:44

Hi,
Did you receive confirmation ? If not, please come to livechat.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-30 09:23:51

GRP1222NN118 I have never received a confirmation.


InquiryId :  15421  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-30 09:57:09  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 23:05:00

Hi
You need to login to your dot biz site and click on RTA just below where it says \\\"Welcome to your back office\\\" and then go down the page further where it shows RTA card status and just next to exam passed, there is a link to take the test.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-30 09:57:09

How do I find the test page? RTA dosen\'t appear on my screen


InquiryId :  15432  InquiryType :  New Reservation  DateAndTime :  2007-08-30 11:33:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 21:23:02

Hi
Please go to the dot com site and use the powersearch to get the lowest fares available.

Thank you
Worldventures Team.

Customer submitted at 2007-08-30 11:33:44

looking to book this flight and rental car: United 698 0 09/20/07 4:35pm 09/20/07 7:53pm Denver, CO (DEN) Houston, TX (IAH) Book with us Book Direct Frontier Airlines 147 0 09/23/07 7:15pm 09/23/07 8:45pm Houston, TX (IAH) Denver, CO (DEN) 184.00


InquiryId :  15438  InquiryType :  All Other Commissions  DateAndTime :  2007-08-30 11:48:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:10:06

Hi,
It shows immediately. Please let us know the details of your reservation . Air bookings will not show up .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-30 11:48:50

When will I see a booking made on my site. Is it immediately or does it take a day or so for it to show. Thanks


InquiryId :  15442  InquiryType :  Dreamtrips  DateAndTime :  2007-08-30 12:56:53  Status :  Replied and Resolved
Replied By Karen O at 2007-08-31 11:14:08

Please go to your back office and complete the online cancellation form. Please specify that you only want to cancel the Dream Trip membership.
Replied By Karen O at 2007-08-31 11:14:01

Please go to your back office and complete the online cancellation form. Please specify that you only want to cancel the Dream Trip membership.
Customer submitted at 2007-08-30 12:56:53

I would like to cancel my Dreamstrip membership but continue with the rta. Could you please do that for me?


InquiryId :  15444  InquiryType :  Dreamtrips  DateAndTime :  2007-08-30 13:03:44  Status :  Replied and Resolved
Replied By Mike K at 2007-08-31 06:48:50

There is a variety of rooms, most will be garden view, some might be ocean view.
Customer submitted at 2007-08-30 13:03:44

Is the Cozumel dream trip hotel room an ocean view? This is June 8-11 2008


InquiryId :  15445  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-30 13:09:13  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:41:00

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:40:55

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-30 13:09:13

i was searching for a specific car for a friend of mine who wanted to rent one from 9/14 through 9/24. he specifically wanted a large SUV, 4-wheel drive - something like a ford expedition. but, when we searched, nothing came up. the only thing remotely close was a van. most of the categories didn\'t bring up anything at all, which i find hard to believe. maybe the rental car places don\'t give out specifics? it would be nice to be able to rent a specific vehicle. ?? i used the chat online feature, but they were getting the same results.


InquiryId :  15446  InquiryType :  Flight  DateAndTime :  2007-08-30 13:13:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:08:52

Hi,
The airport code is STL . You can try again .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-30 13:13:37

I want to go to St. Louis Missouri and there is no airport coming out of St. louis...what is going on..help....


InquiryId :  15450  InquiryType :  Existing Reservation  DateAndTime :  2007-08-30 13:44:11  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 20:09:22

hi
Your hotel reservation is confirmed and the confirmation was sent to the email : lperez@wwslc.cm

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 19:58:20

hi
Your hotel reservation is confirmed and the confirmation was sent to the email : lperez@wwslc.cm

Thank You
WorldVentures Team
Customer submitted at 2007-08-30 13:44:11

I want to confirm that my hotel reservation went through okay. Itinenary Info: grp61un5pe22 Track No.:61UN5PE22 Status: Successful also your livechat does not work.


InquiryId :  15458  InquiryType :  General Questions  DateAndTime :  2007-08-30 14:39:20  Status :  Replied and Resolved
Customer submitted at 2007-08-30 14:39:20

Hi. i\'m wondering if youre interested in putting an in-plant office in a corporate building in dallas tx, to give businees travel service to all employees please contact me as soon as possible


InquiryId :  15476  InquiryType :  New Reservation  DateAndTime :  2007-08-30 16:02:38  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:32:13

Hi,
You can only enter 3 kids while submitting reservation request. If you want to add another, come back to live chat and request our agent to add after you have submitted your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:32:08

Hi,
You can only enter 3 kids while submitting reservation request. If you want to add another, come back to live chat and request our agent to add after you have submitted your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-30 16:02:38

Why only 3 Kids?? on drop arrow?


InquiryId :  15478  InquiryType :  New Reservation  DateAndTime :  2007-08-30 16:21:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 19:37:01

Hi
Please let me know whether it was for a group reservation

Thank you
WorldVentures Team.

Customer submitted at 2007-08-30 16:21:23

I have a customer trying to make a reservation, she said she did a live chat last night, and the person asked her for an email request, and she hasn\'t heard back, my ID number 863992, cna you help me.


InquiryId :  15488  InquiryType :  Existing Reservation  DateAndTime :  2007-08-30 17:10:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:18:25

Hi,
The confirmation email has been resent to you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-30 17:10:21

This is the number of my car rental. GRP50B3ED212 Please send me a bill for this transaction as for I did not get one. My e-mail is luntj@alliedreliability.com Thank you


InquiryId :  15493  InquiryType :  New Reservation  DateAndTime :  2007-08-30 17:56:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 19:30:26

Hi
Please visit the travel site and use powersearch to get the lowest fares available .

Thank you
WorldVentures Team.

Customer submitted at 2007-08-30 17:56:17

Need pricing of the following flights 12/16 Seattle to Miyazaki, Japan 12/31 Miyazaki, Japan to Seattle


InquiryId :  15494  InquiryType :  Magazines  DateAndTime :  2007-08-30 18:02:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-04 21:13:33

Hi,
Thank you. Please delete temporary internet files often as sometimes some of the things do not work, if we do not clear those.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 10:45:45

It works now ... single arrow for month; double arrow for year. Previously, neighter single arrows nor double arrows would do anything at all! They would not turn red as they do now and the month would stay the same. Thanks!
Replied By Aruna A at 2007-09-02 20:37:06

Hi,
When you click on double arrows >> it takes you to next year 2008, if you notice it properly. You need to click on single > to take you to the next month.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-02 10:31:01

AT http://www.benking.worldventures.biz/ BOOK TRAVEL cannot advance the calendar beyone the current month by clicking on the double arrows >>
Replied By Aruna A at 2007-08-30 18:58:53

Hi
Please let me know when the calender does not work . Is it when you give search on the dot com site.

Thank you
WorldVentures Team .

Customer submitted at 2007-08-30 18:02:27

The calendar is not working.


InquiryId :  15495  InquiryType :  Existing Reservation  DateAndTime :  2007-08-30 18:06:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 21:19:38

Hi,
Please come to livechat. Thank you,
WorldVentures Team.
Customer submitted at 2007-08-30 18:06:36

tracking #grp23e41ir21 this has been confirmed successful but it does not even give me the dates/check in times/location of the place/etc i do need more info and not sure where to get this


InquiryId :  15496  InquiryType :  New Reservation  DateAndTime :  2007-08-30 18:14:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 18:56:19

Hi
Can you please give me the details of your search with the destination and the name of the hotel along with the date , so that we can check and let you know.

Thank you
WorldVentures Team .

Customer submitted at 2007-08-30 18:14:54

I am searching for a specific hotel but I\'m still getting hundreds of results. I inserted the name of the hotel and specified search by hotel...but no luck.


InquiryId :  15500  InquiryType :  Dreamtrips  DateAndTime :  2007-08-30 19:44:07  Status :  Replied and Resolved
Replied By Mike K at 2007-08-31 06:56:13

That trip went out in May of 2007.
Customer submitted at 2007-08-30 19:44:07

i would like to book the japan dreamtrip


InquiryId :  15503  InquiryType :  New Reservation  DateAndTime :  2007-08-30 20:20:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 19:57:50

Hi
Please go to the vacations tab on your travel site and you select the option for hotel,flight and car for the search and you can specify the city there.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-30 20:20:26

i need to book flight, hotel and car rental and don\'t see option for that... also need to stay in a city near destination city, but can\'t find that option either... help!


InquiryId :  15506  InquiryType :  Dot Com Site  DateAndTime :  2007-08-30 20:50:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-30 21:31:29

Hi
You need to give your dot com link to your clients so that they can access at one step

Thank you
WorldVentures Team.

Customer submitted at 2007-08-30 21:13:07

The real question is my site does not come up if I do a google search??? HELP
Replied By Aruna A at 2007-08-30 19:55:38

Hi
Please note that your travel site link is oaks.worldventures.com and the back office link is oaks.worldventures.biz. It will open in one step . Then you need to login to access.

Thank you
WorldVentures Team .

Customer submitted at 2007-08-30 20:50:37

My site will only come up through world ventures.com and then I have to enter oaks(my username on the site) to get to my website. Why will it not work with one step?


InquiryId :  15509  InquiryType :  Billing  DateAndTime :  2007-08-30 21:27:38  Status :  Replied and Resolved
Replied By Terri E at 2007-08-31 05:42:34

Donna, Thank you for your Inquiry. We hate to here that you can\\\'t work your business, but If thats a decision you are making, please go to your dot.biz site (donnahorton.worldventures.biz) and go to the \\\"Home\\\" under the \\\"Main Menu\\\" to \\\"On-line Forms\\\" and fill out a membership cancellation form, and click submit. Your business will be cancelled in 2-3 days. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-30 21:27:38

To Whom it may concern, I would like to be removed from the business side of World Ventures (.biz) and ONLY be in the program for the travel. I just cannot do the business with my schedule and I don\'t want to continue being billed for something I cannot do. Please let me know what I need to do to be taken off the business end. Thank you! Donna Horton You can contact me @ lv2decor8@cox.net


InquiryId :  15510  InquiryType :  Dreamtrips  DateAndTime :  2007-08-30 21:38:34  Status :  Replied and Resolved
Replied By Mike K at 2007-08-31 06:57:01

please provide more information, which trip, when and to where?
Customer submitted at 2007-08-30 21:38:34

i need to transfer my guest to someone else-my former guest cannot go.


InquiryId :  15511  InquiryType :  Dreamtrips  DateAndTime :  2007-08-30 21:43:41  Status :  Replied and Resolved
Replied By Mike K at 2007-08-31 06:57:40

please provide more information, which trip, when and to where?
Customer submitted at 2007-08-30 21:43:41

I need to change my guest. my old guest is jill jettie. my new guest is Season Moore. how much will the cost be


InquiryId :  15512  InquiryType :  Billing  DateAndTime :  2007-08-30 21:49:41  Status :  Replied and Resolved
Replied By Terri E at 2007-08-31 05:37:46

Dave, thanks for your Inquiry. Having a business its important that you keep up with things like a login and password. Your Id is 872678 and password is (gnilres) for both your dot.com and dot.biz sites. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-08-30 21:49:41

I forgot my login and password, please contact me or I\'ll be forced to cancell and close my bank account


InquiryId :  15514  InquiryType :  Existing Reservation  DateAndTime :  2007-08-30 21:55:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:15:13

Hi,
Please come to livechat in the morning.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-30 21:55:14

I booked a 4 Night Baja Mexico Cruise, with a Dec. 10th departure date on August 29, 2007 that I paid in full. The reservation ID: 6243187 on Royal Caribbean Monarch of the Seas. After speaking with my wife further, I would like to change my cruise plans. I would like to know if it is possible to book the 7 Night Mexican Riviera Cruise on Royal Caribbean Visions of the Sea that departs on Dec 9th and use the monies paid towards the other as partial payment for this cruise.


InquiryId :  15519  InquiryType :  New Reservation  DateAndTime :  2007-08-31 02:01:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-31 18:57:41

Hi
Please initiate a livechat with the travel department and it will be done.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-31 02:01:14

PLEASE CANCEL MY RESERVATION.. THE ITINERARY SHOWS BEING CHARGED TWICE, AND CAN\'T REACH ANYONE.. THANKS


InquiryId :  15520  InquiryType :  Existing Reservation  DateAndTime :  2007-08-31 03:10:36  Status :  Pending
Customer submitted at 2007-08-31 03:10:36

Comedy is simply a funny way of being serious. consolidate debt [url=http://mysite.orange.co.uk/maxinfo/page7.html]consolidate debt[/url]


InquiryId :  15521  InquiryType :  General Questions  DateAndTime :  2007-08-31 06:05:07  Status :  Replied and Resolved
Replied By Diana M at 2007-09-21 13:11:41

We have received your request and you can download your RTA photo in your back office under RTA , then go to RTA home and scoll down to RTA cards. You should be able to go to your genealogy like before. If you are still having trouble, submit an online form and we will be glad to ck it . Thanks Diana
Replied By Diana M at 2007-09-21 13:11:21

We have received your request and you can download your RTA photo in your back office under RTA , then go to RTA home and scoll down to RTA cards. You should be able to go to your genealogy like before. If you are still having trouble, submit an online form and we will be glad to ck it . Thanks Diana
Customer submitted at 2007-08-31 06:05:07

How do we down load our pictures in order to receive our RTA cards. What are the specifications for the pictures? How come we can\'t automatically check our genealogy like we used to?


InquiryId :  15527  InquiryType :  Billing  DateAndTime :  2007-08-31 08:21:18  Status :  Replied and Resolved
Replied By Karen O at 2007-08-31 09:27:34

We have cancelled your account per your request.
Customer submitted at 2007-08-31 08:21:18

I need to cancel my billing for my account, Deborah Hall - 214-673-1995 at 411 E. Seventh, Irving, TX 75060. I don\'t remember my Member ID#. Please confirm you received this notice. Thanks, Debbie


InquiryId :  15528  InquiryType :  New Reservation  DateAndTime :  2007-08-31 08:32:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-31 19:02:23

Hi
Please let me know what kind of problem are you facing while trying to give the search.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-31 08:32:39

I am trying to check flight only.Am not able to do this.


InquiryId :  15529  InquiryType :  Existing Reservation  DateAndTime :  2007-08-31 08:56:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 21:09:13

Hi,
Your reservation is confirmed and the confirmation email has been sent to you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-31 08:56:00

I need help with itinary number is GRPGA61D221X The client booked the trip and now needs to pay.


InquiryId :  15537  InquiryType :  Existing Reservation  DateAndTime :  2007-08-31 10:33:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 21:49:16

Hi,
Did you submit the membership cancellation form online.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-31 10:33:30

My name is Lindsey Revie. I signed up to be a travel agent yesterday. After talking to my supervisor last night, I am so confused. I have decided not to participate and want my money back. Please tell me how to go about ending the agreement. My email address is: srevie@cox.net. Lindsey Revie


InquiryId :  15540  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-08-31 11:29:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-01 00:50:36

Hi
Please let us know where did you download the photo , is it on the dot biz or the dot com site? For the website photo, you need to login to your dot com site and upload it there. For the RTA card, you need to login to your dot biz site and go to RTA link on the top of the home page and then upload the photo there. You will receive the RTA card once you upload the photo in RTA section of your back office. You need to check the RTA card status under RTA link and then click on the link just next to photo uploadeded and upload the photo there.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-31 11:29:28

Hi, 1- I have downloaded photo...but still doesn\'t show up on website.. 2- Do you add my photo to card and when do i receive my card...i passed the test last week. Thanks, Jan Mandel


InquiryId :  15544  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-08-31 12:49:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-31 19:19:24

Hi
Please check your dot com site and you can see on the top to download powersearch toolbar. You need to install it.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-31 12:49:08

It doesnt show up


InquiryId :  15548  InquiryType :  Existing Reservation  DateAndTime :  2007-08-31 13:23:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:51:59

Hi
Please come to livechat with the travel department.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-31 13:23:34

Hello, I could have sworn that I booked my reservation for seven days and not 5...Oct 21-28th. However when I got my confirmation back it was only for 5 days, the 21-26th. Please help.


InquiryId :  15549  InquiryType :  Billing  DateAndTime :  2007-08-31 13:30:17  Status :  Replied and Resolved
Replied By Karen O at 2007-09-04 09:49:56

We have deactivated your billing, although in order to cancel your membership, please go to your back office and complete the online cancellation form.
Replied By Karen O at 2007-09-04 09:49:52

We have deactivated your billing, although in order to cancel your membership, please go to your back office and complete the online cancellation form.
Customer submitted at 2007-08-31 13:30:17

please remove me from any future billing and please cancel my membership


InquiryId :  15552  InquiryType :  Hotel  DateAndTime :  2007-08-31 15:08:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 21:24:12

Hi,
Do you have the tracking number of your reservation . Else, please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-31 15:08:29

i received a confirmation number for my room on 8-29-2007. i called today 8-31-2007 and the hotel said we have no record of your reservation.


InquiryId :  15555  InquiryType :  New Reservation  DateAndTime :  2007-08-31 15:10:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-02 19:54:45

Hi,
Are you using internet explorer ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-31 15:10:53

I\'m unable to book a car. I can click on \"cars\" but once I want to put in what city I want to pick up, the mouse doesn\'t let me enter anything into that field.


InquiryId :  15563  InquiryType :  General Questions  DateAndTime :  2007-08-31 16:52:09  Status :  Replied and Resolved
Replied By Aruna A at 2007-08-31 19:14:56

Hi
Please confirm whether your reservation was successfully booked and it will show up on your dot com site once you login . It can be viewed under \\\"see bookings from my site\\\" . Also please note that your air bookings will not be shown on the back office.

Thank you
WorldVentures Team.

Customer submitted at 2007-08-31 16:52:09

ok, i just booked a hotel reservation for one night for my parents. when will i get my comission adn how much will it be and why isn\'[t it showing up on my website???????????????


InquiryId :  15566  InquiryType :  Existing Reservation  DateAndTime :  2007-08-31 18:18:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:51:12

Hi
Please let me know if you have any other queries.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-28 08:33:08

I\'m sorry, but this question was from labor day weekend. We do not need it anymore. Thanks.
Replied By Aruna A at 2007-09-27 21:22:02

Hi,
Please let me know the details of the hotel .

Thank you,
WorldVentures Team.

Customer submitted at 2007-08-31 18:18:10

Hi, I need to know if this hotel allows small dog?


InquiryId :  15567  InquiryType :  Dreamtrips  DateAndTime :  2007-08-31 18:22:02  Status :  Replied and Resolved
Replied By Grant Merz at 2007-09-03 17:53:33

we will check on this and get back to you. thanks
Customer submitted at 2007-08-31 18:22:02

Is there a waiting list for the sold out Japan trip and if so how many are on it and how do I get on that list. Mick


InquiryId :  15569  InquiryType :  New Reservation  DateAndTime :  2007-08-31 18:40:52  Status :  Replied and Resolved
Replied By Sunny at 2007-08-31 18:30:44

Hi
Please send your travel plan to trave@worldventures.com and our agent will get back to you with details.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-31 18:30:37

Hi
Please send your travel plan to trave@worldventures.com and our agent will get back to you with details.

Thank You
WorldVentures Team
Customer submitted at 2007-08-31 18:40:52

Do we have any cruise to Alaska I cant seem to find...Please email me or let me know at sunnygrooms@yahoo.com


InquiryId :  15571  InquiryType :  General Questions  DateAndTime :  2007-08-31 20:33:19  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:21:55

Hi,
We don\\\\\\\'t have a online Marketing Department but we have a backoffice department which deals with Marketing.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:21:50

Hi,
We don\\\'t have a online Marketing Department but we have a backoffice department which deals with Marketing.

Thanking you.
WorldVentures Team

Customer submitted at 2007-08-31 20:33:19

Do you have an online media purchasing department or marketing department? Michael Ly Advertise Consultant michael@adonnetwork.com 602-797-8473


InquiryId :  15572  InquiryType :  Billing  DateAndTime :  2007-08-31 21:02:52  Status :  Replied and Resolved
Replied By Karen O at 2007-09-04 09:30:47

Our main number is 972-805-9600
Replied By Karen O at 2007-09-04 09:30:42

Our main number is 972-805-9600
Customer submitted at 2007-08-31 21:02:52

I joined at an event in Las Vagas this week and I received a call form Kari saying that the lat four numbers of my credit card were missing. She left a call back number but the area code was garbled so I cannot call her back. Can you let me know the area code so I can call her back, or call me to get the correct number? Thank you.


InquiryId :  15574  InquiryType :  Dot Biz  DateAndTime :  2007-08-31 21:22:00  Status :  Replied and Resolved
Replied By Sunny at 2007-08-31 20:41:58

Hi
The .biz site URL is http://dianemoreno.worldventures.biz/ and travel website is https://www.world-venture.com.

Thank You
WorldVentures Team
Replied By Sunny at 2007-08-31 20:41:53

Hi
The .biz site URL is http://dianemoreno.worldventures.biz/ and travel website is https://www.world-venture.com.

Thank You
WorldVentures Team
Customer submitted at 2007-08-31 21:22:00

I have just signed a new RTA, Diane Moreno, Moreno, Diane (AR) 899871-1 , i never got the confirmation email, nor did she and her site is not active, but she shows up in my binary and lineago. Can you help us get her site up and her welcome email?


InquiryId :  15583  InquiryType :  General Questions  DateAndTime :  2007-09-01 02:39:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-03 23:21:43

Hi,
Please visit www.worldventures.com and then you can become an agent through someone who is already a member with WV .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-03 03:06:04

Yes I guess that would be the term you use. Other companies such as Expedia, Travelocity and Priceline to name a few refer to it as becoming an affilated partner. We are looking for the best company to offer our followers on our website. Thank you. Daisy\'s dream vacations inc.
Customer submitted at 2007-09-03 03:05:26

Yes I guess that would be the term you use. Other companies such as Expedia, Travelocity and Priceline to name a few refer to it as becoming an affilated partner. We are looking for the best company to offer our followers on our website. Thank you. Daisy's dream vacations inc.
Replied By Aruna A at 2007-09-02 19:45:18

Hi,
Do you mean to become an agent of WV ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-01 02:39:11

Hello can you send me info on becoming an affiliated website.


InquiryId :  15585  InquiryType :  Dot Com Site  DateAndTime :  2007-09-01 04:42:08  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:17:16

Hi,
Please use Internet Explorer to access your .Com site.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:17:11

Hi,
Please use Internet Explorer to access your .Com site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-01 04:42:08

You\'ve got a lot of bugs on your site, making it very difficult to learn about your company. For example, on the home page clicking events (https://www.world-venture.com/events/events_pre.html) results in a blank page. I am using Firefox on the Mac, but even tried other browsers and all are blank.


InquiryId :  15586  InquiryType :  Dreamtrips  DateAndTime :  2007-09-01 05:51:30  Status :  Replied and Resolved
Replied By Grant Merz at 2007-09-03 18:01:17

go to the dreamtrip website and select the trip you would like to go on you will have to enter your password and id. thanks
Customer submitted at 2007-09-01 05:51:30

How do I get dream trips


InquiryId :  15589  InquiryType :  General Questions  DateAndTime :  2007-09-01 07:22:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-02 19:35:31

Hi,
Please use your member id 897245 and the right password and it will take you to your site. It is working properly.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-01 07:22:30

I can\'t sign into my account. It says my user ID djonathanwilliams is invalid!


InquiryId :  15590  InquiryType :  Magazines  DateAndTime :  2007-09-01 07:57:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-01 21:31:07

Hi
Please initiate a chat with the travel department and you can confirm your reservation or please give the tracking number so that we can check.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-01 07:57:44

I booked a reservation yesterday for a hotel in vegas today. I haven\'t received confirmation yet and I\'m about ready to leave for las vegas. Please email me asap and let me know if the reservation is confirmed or if I need to book elsewhere. Thank you, Bekki


InquiryId :  15594  InquiryType :  Magazines  DateAndTime :  2007-09-01 09:37:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-01 21:16:44

Hi
Please login to your dot biz office and go to online forms on the top of your home page and then submit the membership cancellation form online.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-01 09:37:54

I am cancelling my participation in World Ventures. As of the 15th of September you will need to no longer be billing my credit card. Thanks and please confirm this e-mail


InquiryId :  15598  InquiryType :  Existing Reservation  DateAndTime :  2007-09-01 10:46:01  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:08:21

Hi,
Please come to livechat between 8am-8pm central time.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-01 10:46:01

this is my second email. I have to cancel my unconfirmed reservation because I am leaving out the door for las vegas right now without a hotel reservation or any contact back from you. Please do not charge my credit card. Bekki


InquiryId :  15602  InquiryType :  Dreamtrips  DateAndTime :  2007-09-01 11:59:44  Status :  Replied and Resolved
Replied By Grant Merz at 2007-09-03 18:02:38

we respond to every trouble ticket that is submited. sometimes it takes 48 to 72 hours. thanks
Customer submitted at 2007-09-01 11:59:44

Seeing who responds to this. Since it is a link off my url wanted to find out how my customers were responded to and by whom.


InquiryId :  15604  InquiryType :  Magazines  DateAndTime :  2007-09-01 13:57:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-01 21:13:59

Hi
Please login to your back office and go to online forms on the top of your home page and then select the membership cancellation form there and submit it online and we will process it.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-01 13:57:20

I would like to cancel my merbership immediately. I cannot afford this membership fee and request a credit to my credit card.


InquiryId :  15606  InquiryType :  Dreamtrips  DateAndTime :  2007-09-01 14:11:02  Status :  Replied and Resolved
Replied By Grant Merz at 2007-09-03 18:04:22

If it\\\'s not to late we can try to cancel your rez without penalties. Please email dreamtrips@worldventures.com give us your phone number and the trip you are wanting to cancel...we will get back to you the same day. thanks
Customer submitted at 2007-09-01 14:11:02

I need to cancel the 4 reservations for the dreamtrip on Dec 2 to the 7th. How do I do this... Thanks Linda


InquiryId :  15607  InquiryType :  All Other Commissions  DateAndTime :  2007-09-01 14:13:07  Status :  Replied and Resolved
Replied By Angela H at 2007-09-05 11:19:44

Dear Grego, I have researched your travel commissions account. The booking you\\\'re referring to has not taken place yet. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-09-01 14:13:07

7290JKH4A 03/16/07 hotel 108.79 2.97 Judy Wong 5.00 1 I have not received a commission check for this booking..?? Please let me know , and what is he status of this, as the booking took place 5 months ago.


InquiryId :  15608  InquiryType :  Reactivation  DateAndTime :  2007-09-01 14:16:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-02 19:16:08

Hi,
Your monthly due for the month of august did not go through . Please go to your dot biz site and submit the payment update form.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-01 14:16:00

I keep gettignemails about the autoship failing..?? I have emailed but No One has replied. What is the problem, and why is the email now saying something about being deactivated??


InquiryId :  15610  InquiryType :  Magazines  DateAndTime :  2007-09-01 14:26:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-01 21:09:55

Hi
Dot biz site is your back office or admin site . You can check your commissions , enrolled people , RTA details , submit forms etc. through your back office.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-01 14:26:47

want to know more about your biz


InquiryId :  15611  InquiryType :  Genealogy  DateAndTime :  2007-09-01 14:39:08  Status :  Replied and Resolved
Replied By Karen O at 2007-09-04 10:32:37

We do not show any record of the charge being attempted again. Ask Keith to contact billing to resolve this or go to the back office and complete a payment update form.
Replied By Karen O at 2007-09-04 10:32:33

We do not show any record of the charge being attempted again. Ask Keith to contact billing to resolve this or go to the back office and complete a payment update form.
Customer submitted at 2007-09-01 14:39:08

I sponsored Keith Thierry (ID# 898242). His original membership payment of $399 was originally rejected by his bank due to NSF. He called me and said he got it to go through with WorldVentures on Friday, 31 Aug. He still shows as red in my binary tree. Please confirm whether or not his payment went through. Also, please let me know when my $100 commission for signing him up will be posted. Thanks.


InquiryId :  15613  InquiryType :  Existing Reservation  DateAndTime :  2007-09-01 14:46:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:07:27

Hi,
Please give us the tracking numbers.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-01 14:46:04

I booked a couple of one way tickets. Got a confirmation from only one.


InquiryId :  15614  InquiryType :  General Questions  DateAndTime :  2007-09-01 15:07:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-01 21:12:14

Hi
Please login to your dot biz site with your member id and password and then go to online forms on the top of the home just below where it says \\\"Welcome to your back office \\\" and then go to membership cancellation form and submit and please specify the product which you want to cancel it there.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-01 15:07:57

I emailed this question already. I don\'t see the \"support request\" on my left hand side of the back office.I need to cancel my Dreamtrip asap. Please help me...my email address is shown below. It is 92 days before the trip and I would like to cancel before the 90 days.... Thanks


InquiryId :  15616  InquiryType :  Dot Com Site  DateAndTime :  2007-09-01 16:42:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-02 19:31:47

Hi,
Login using Log in and password,Click on Upload your website photo link,click on Browse and attach the url of your image,Click on Upload/Update button. It should be a jpg or a gif photo.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-01 16:42:44

My questions is -what size does the photo for my .com booking site need to be and does it have to be a passport photo or may I use a different photo there and once I have those 2 questions answered, when I go to the site to upload the photo, what is the procedure to get it to upload or in other words, what do I click on to get the space to \'open up\' so I can upload it? Thank you. Nelda Lange


InquiryId :  15622  InquiryType :  Dot Com Site  DateAndTime :  2007-09-01 18:51:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-01 20:36:44

Hi
Please login to your dot biz office and go to RTA link on the top of the home page and you can check that your photo has been rejected . Now you can reupload your right photo.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-01 18:51:19

I uploaded the wrong photo to my website. What should I do to take it away?


InquiryId :  15623  InquiryType :  Dreamtrips  DateAndTime :  2007-09-01 19:35:15  Status :  Replied and Resolved
Replied By Grant Merz at 2007-09-03 18:05:35

All cruises include meals no drinks....you will also have to pay a tip of 10.00 per day. thanks
Customer submitted at 2007-09-01 19:35:15

I am wondering if the DreamTrip Cruise to the Western Carribean in December is all inclusive. If not, how do I find out prices of meals?


InquiryId :  15635  InquiryType :  General Questions  DateAndTime :  2007-09-02 12:26:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-02 18:55:12

Hi
Please login to your dot biz office and go to online forms on the top of the home page and then submit the membership cancellation form .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-02 12:26:00

I would like to cancel my membership.How do I do that?


InquiryId :  15636  InquiryType :  Hotel  DateAndTime :  2007-09-02 12:51:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:04:32

Hi,
Are you using internet explorer ? Please delete all temporary internet files and try again .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-02 12:51:46

When I go under HOTELS on the top tool bar, I cannot search for a specific hotel. I have tried inserting the name of a specific hotel but the search never completes.


InquiryId :  15637  InquiryType :  New Reservation  DateAndTime :  2007-09-02 13:00:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:03:47

Hi,
Please come to livechat.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-02 13:00:47

Why can I not reserve a specified room type (i.e non-smoking) or bed type (i.e. king) on your web site, whereas, on Expedia I am able to do so? Also, all initial trip selections seem to have taxes included, with no notation indicating otherwise, whereas, all other optional selections state that taxes will be added to the total price. Please, explain why, then, is tax included on the initial trip option. Thank you.


InquiryId :  15638  InquiryType :  General Questions  DateAndTime :  2007-09-02 13:15:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-02 18:52:20

Hi
Please login to your dot biz office and go to online forms on the top of the home page and then submit the refund form.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-02 13:15:33

i need a refund and cant get to support request


InquiryId :  15639  InquiryType :  Existing Reservation  DateAndTime :  2007-09-02 13:24:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:02:42

Hi,
Please give the tracking number of your reservation .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-02 13:24:08

I havent recieved an email from wv with my hotel info on it yet. Do you have it?


InquiryId :  15646  InquiryType :  Existing Reservation  DateAndTime :  2007-09-02 15:59:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:02:14

Hi,
We do not take care of passports. Please contact the respective agencies.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-02 15:59:48

New passport and passport renewal-- may we do this online?


InquiryId :  15647  InquiryType :  Magazines  DateAndTime :  2007-09-02 16:04:05  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:14:32

Hi,
No, we do not deal with that.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:14:27

Hi,
No, we do not deal with that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-02 16:04:05

New passport and passport renewals. Can we do these two issues with the company?


InquiryId :  15648  InquiryType :  Reactivation  DateAndTime :  2007-09-02 16:29:36  Status :  Replied and Resolved
Replied By Terri E at 2007-09-04 08:12:53

Pat, thanks for your Inquiry, in order to become FQR, you must either have 3 active reps on both your right and left leg. You have 2 active on the left and 4 on your Right. and two reps who are inactive. You may also become FQR by have 1 IQR on the left and 1 IQR on the right. You have 1 IQR in the right and not on your left. If you have any other concerns please let us know.
Customer submitted at 2007-09-02 16:29:36

What happened to Robert Gilbaugh and Craig Pearson? I was an FQR before either one of them were on my team and now it reflecgts me as in IQR. Please explain. Pat.gilbaugh@cox.net; 602-300-4836


InquiryId :  15651  InquiryType :  Magazines  DateAndTime :  2007-09-02 18:03:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-02 18:34:41

Hi
Please login to your dot biz site and then go to your billing manager under main menu and update the new payment information there. You need to select the order and then click on payment and you can change it there.


Customer submitted at 2007-09-02 18:03:05

My recurring membership fee has not renewed because my credit card was expired. I need to give a new credit card number. How do I do this?


InquiryId :  15656  InquiryType :  Flight  DateAndTime :  2007-09-02 20:06:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:00:16

Hi,
Please use the powersearch to get the best available deals .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-02 20:06:32

I wish to keep my travel cost to a minimum, but I am handicapped and can\'t fly for long periods. Is there an inexpensive nonstop for my schedule ? I leave Saramento to Puerto Vallarta Nov 23rd then to Cancun on a red eye hopefully to avoid hotel night of Dec 7th then home from Cancun to Sacramento on the 15th of Dec.


InquiryId :  15659  InquiryType :  Billing  DateAndTime :  2007-09-02 22:01:05  Status :  Replied and Resolved
Replied By Terri E at 2007-09-04 08:02:56

Ryan, you must go into your backoffice, on the Dot.biz site and under the Main Menu\\\" click on On-line Forms\\\" and fill out a \\\"membership cancellation form\\\" and submit it..it takes 2-3 days to cancel you business and we will send you an e-mail the day of completion. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-02 22:01:05

I would like to cancel my monthly pmt as of today effective immediately. Thank you


InquiryId :  15660  InquiryType :  Video Training  DateAndTime :  2007-09-03 00:00:01  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:12:23

Hi,
Please go to Online Training>WorlVenturesVT. Click on that a new window will pop up. Please see to it that you have disable your pop up blocker of your browser.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:12:18

Hi,
Please go to Online Training>WorlVenturesVT. Click on that a new window will pop up. Please see to it that you have disable your pop up blocker of your browser.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-03 00:00:01

Unable to pull up online training


InquiryId :  15661  InquiryType :  New Reservation  DateAndTime :  2007-09-03 01:00:09  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:11:00

Hi,
What is the URL you are entering for your web site and also which browser you are using?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:10:54

Hi,
What is the URL you are entering for your web site and also which browser you are using?

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-03 01:00:09

Hi, I\'m trying to book a trip to the island of Kauai\'s Hilton Kauai Beach Hotel. When I try to book the trip, I keep getting this error message \"Invalid Domain\". Could customer support help me out? Reggie Solomon World Venture\'s Associate


InquiryId :  15664  InquiryType :  Billing  DateAndTime :  2007-09-03 05:58:39  Status :  Replied and Resolved
Customer submitted at 2007-09-29 07:08:48

Why are you still charging my credit card.???
Replied By Terri E at 2007-09-04 08:00:09

Jeanette, thanks for your Inquiry. You will receive a e-mail in 2-3 stating your membership has been cancelled. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-03 05:58:39

please cancel membership and do not bill my credit card in September. Jeanette


InquiryId :  15670  InquiryType :  Existing Reservation  DateAndTime :  2007-09-03 09:48:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:44:28

Hi
Yes, but it depends upon that specific airlines change policy . You can contact them directly to find out the rules.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-03 09:48:52

If I make a make and pay for a plane reservation, Am I allowed to change the date of the flight if need be


InquiryId :  15671  InquiryType :  Billing  DateAndTime :  2007-09-03 09:50:19  Status :  Replied and Resolved
Replied By Terri E at 2007-09-25 05:26:39

Kimberly, you will receive a e-mail from billing, in 2-3 days. Thanks
Customer submitted at 2007-09-25 05:04:13

I went back on line and cancelled as stated and I have not heard anything, can you please let me know the status of my termination. thanks, Kim Mudd
Replied By Terri E at 2007-09-04 05:28:28

Kimberly, sorry to here about you wanting to cancel, but you must go onto your Dot.biz site..log in and under the \"main menu\" click on \"On-Line Support Forms\" and fill out a Membership cancellation form, and submit it, Once this is done, you will receive a e-mail from us letting you know its been completed...it takes 2-3 days. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-03 09:50:19

I, Kimberly Mudd want my membership to World Ventures to be terminated immediately. I've been trying several times to get this payment stopped. My ID is 850931 I do not want a payment withdrew for the month of September. I thank you in advance.


InquiryId :  15673  InquiryType :  Dot Com Site  DateAndTime :  2007-09-03 10:29:32  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:03:37

Hi,
Please E-mail your photo to nishitpaul@rediffmail.com along with your member ID and I will try to upload your photo from my end.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:03:11

Hi,
Please E-mail your photo to nishitpaul@rediffmail.com along with your member ID and I will try to upload your photo from my end.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-03 10:29:32

I am trying to get my photo to display on my webpage. My webpage laurawolfe.worldventures.com does not display my photo. Already sent message days ago and but received only a generic message about how to upload my photo. My photo has been uploaded and is visible in the upload manager. Looking at the source file it is obvious that my webpage laurawolfe.worldventures.com lacks the coding necessary to display my photo on the page. The coding, from my upline\'s webpage necessary to display her photo reads reads as follows: How does the correct coding to display my photo get added to my webpage laurawolfe.worldventures.com? Thanks


InquiryId :  15674  InquiryType :  Flight  DateAndTime :  2007-09-03 11:21:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:43:33

Hi
Please use the powersearch to get the best available fares.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-03 11:21:39

I would like to travel from AVP to TPE on Sept. 26th and return for Oct 10th. Looking for a cheap flight. Thanks!


InquiryId :  15675  InquiryType :  Billing  DateAndTime :  2007-09-03 11:35:38  Status :  Replied and Resolved
Customer submitted at 2007-09-04 10:13:22

Thank you for answering. Eventually, after many calls to my brother, I did get my flight ticket. Thank you and have a great day...
Replied By Terri E at 2007-09-04 08:05:12

Christine, thanks for your Inquiry, you must go to you Brothers dot.com site and powersearch a hotel of your choice, and book it there not directly with us. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-03 11:35:38

I want to purchase Roundtrip ticket and I do not want a motel/hotel package attached. I am using your service, just because my brother Jones Funmaker, who is attached to your company strongly recommended Worldventures. Now, I am having difficulty get my flight choice confirmed. I hope to hear from someone w/in 30 minutes or else I need to go else where. Please assist me.


InquiryId :  15677  InquiryType :  General Questions  DateAndTime :  2007-09-03 12:08:41  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 10:58:30

Hi,
You have to find a sponsor who can personally sponsor you. Or you can call customer service at 972-985-6841.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 10:58:24

Hi,
You have to find a sponsor who can personally sponsor you. Or you can call customer service at 972-985-6841.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-03 12:08:41

I would like to become an affiliate. How can I do this?


InquiryId :  15680  InquiryType :  Magazines  DateAndTime :  2007-09-03 12:17:26  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 13:29:58

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 13:29:53

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-03 12:17:26

To whom it may concern, I need to cancel the magazines until further notice. Thank you for your promptness . Sincerely, Cara Morris


InquiryId :  15682  InquiryType :  Magazines  DateAndTime :  2007-09-03 12:38:52  Status :  Replied and Resolved
Replied By Nick at 2007-09-03 13:29:21

Hi,
Login to the back office of your .Biz site. Just under the Welcome to the Back Office message there are many links like HOME | RTA | DREAMTRIPS | EVENTS | TROUBLE TICKET/ONLINE FORMS | LIVECHAT | ONLINE TRAINING | MEETINGS CALENDAR | MAGAZINES | MARKETING TOOLS. Click on Trouble Tickets/Online Forms Link. From there you have to submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-03 13:29:16

Hi,
Login to the back office of your .Biz site. Just under the Welcome to the Back Office message there are many links like HOME | RTA | DREAMTRIPS | EVENTS | TROUBLE TICKET/ONLINE FORMS | LIVECHAT | ONLINE TRAINING | MEETINGS CALENDAR | MAGAZINES | MARKETING TOOLS. Click on Trouble Tickets/Online Forms Link. From there you have to submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-03 12:38:52

How do I change my credit card info online?


InquiryId :  15685  InquiryType :  Video Training  DateAndTime :  2007-09-03 15:28:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-03 23:16:37

Hi,
You need to login to your dot biz office and go to online training on the top of your home page and you can find the video training there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-03 15:28:11

cant find video training anywhere


InquiryId :  15690  InquiryType :  New Reservation  DateAndTime :  2007-09-03 16:55:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-03 23:07:44

Hi,
Can you please specify the search or the page which you are trying to access ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-03 16:55:04

Is taking a very long time to process the initial phase of guest name, etc.....


InquiryId :  15694  InquiryType :  Existing Reservation  DateAndTime :  2007-09-03 18:50:10  Status :  Replied and Unresolved
Customer submitted at 2007-09-03 18:50:10

We are going to cancel this reservation since rooms are now available whre our friends are staying. i understand the cancelation penalties, but we needed to be where the group was staying. Thanks, Adrienne Smith


InquiryId :  15702  InquiryType :  Dreamtrips  DateAndTime :  2007-09-04 01:27:31  Status :  Replied and Resolved
Replied By Mike K at 2007-09-04 06:52:37

Sorry, this trip does not include airfare, and it is leaving from Ft. lauderdale.
Customer submitted at 2007-09-04 01:27:31

hello. does the lirica cruise include airfare? also where does it depart from?


InquiryId :  15705  InquiryType :  All Other Commissions  DateAndTime :  2007-09-04 06:59:09  Status :  Replied and Resolved
Replied By Angela H at 2007-09-05 11:24:55

Dear Brandy, I have researched your travel commissions account. The booking ID for the car rental is 50B3ED212. There isn\\\'t a booking ID appearing for the airfare. Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. I do apologize for any misunderstandings; I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2007-09-04 06:59:09

There was a flight booked with the car rental on 8/30/2007. Can you tell me why there is not a commission posted for that? Thanks, Brandy Lunt


InquiryId :  15706  InquiryType :  Existing Reservation  DateAndTime :  2007-09-04 07:03:25  Status :  Pending
Customer submitted at 2007-09-04 07:03:25

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InquiryId :  15707  InquiryType :  Existing Reservation  DateAndTime :  2007-09-04 07:17:57  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:57:24

Hi
The reservation is confirmed and the confirmation (conf# : 048574314 ) was sent to your email address.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:57:19

Hi
The reservation is confirmed and the confirmation (conf# : 048574314 ) was sent to your email address.

Thank You
WorldVentures Team
Customer submitted at 2007-09-04 07:17:57

hotel reservation tracking # GRPMS211296J


InquiryId :  15741  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-04 12:01:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-04 19:35:01

Hi,
In order to get the RTA card, you need to give the RTA exam online through your dot biz office and upload a photo for the RTA card there and sell a piece of travel.You can take the exam and upload the photo under the RTA link which is on the top of the home page once you login to your dot biz office.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 12:01:21

how do I get rta card ?


InquiryId :  15747  InquiryType :  New Reservation  DateAndTime :  2007-09-04 13:21:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-04 19:28:08

Hi,
Can you please specify your inquiry or question ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 13:21:57

Can someone please call me at 407-351-5384 ext. 2109 regarding cruises. Thanks, Elizabeth Paucar


InquiryId :  15750  InquiryType :  Existing Reservation  DateAndTime :  2007-09-04 14:00:58  Status :  Pending
Customer submitted at 2007-09-04 14:00:58

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InquiryId :  15751  InquiryType :  Existing Reservation  DateAndTime :  2007-09-04 14:03:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:40:43

Hi
859811 is your member id .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-04 14:03:03

I need to get my member ID # so I can update my backoffice information. Thank you for your assistance sincerely, Pamela Hatcher Kim Eaton is my Regional Marketing Director. thank you for your assistance


InquiryId :  15752  InquiryType :  Dot Biz  DateAndTime :  2007-09-04 14:07:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-04 19:25:28

Hi,
Can you please specify your question ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 14:07:42

The last time I was activated my dotbiz was the following: DivineTravels.WorldVentures.biz


InquiryId :  15767  InquiryType :  Hotel  DateAndTime :  2007-09-04 16:46:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:32:19

Hi,
Please email to travel@worldventures.com .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 16:46:38

Hi, I would like to see if I can get a package deal flying from Tucson, Az to Nyc on sept 17 and returning to Tus on Sept 21. We would like to book a hotel in or near Manhatten, we are going to a show at the Jacob Javis convention center. How can I look up a package deal?


InquiryId :  15768  InquiryType :  New Reservation  DateAndTime :  2007-09-04 16:49:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-04 19:01:41

Hi,
Please initiate livechat with the travel department .

Thank you,
WorldVentures Team

Customer submitted at 2007-09-04 16:49:42

I am trying to book a trip to London leaving 10/19/07 for 16 days and 15 nights. I would like to visit London, Wales, Scotland, and Ireland. I have booked a tour through cosmos, the best of Britain and Ireland, and I would like something comparable to that tour package. I would like transportation between countries (bus, train, or air), airfare from LAX to London, hotels, and optional excursions to be included. Please notify me if you have any similar vacation packages. Thank you for your time.


InquiryId :  15775  InquiryType :  Magazines  DateAndTime :  2007-09-04 17:57:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-04 18:35:43

Hi,
Please go to your dot com site and sign up for a dreamtrip. We will get back to you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 17:57:39

create a dream trip to all the hawaii islands, including trekking and hikeing for a week and then total relaxation for the next.


InquiryId :  15776  InquiryType :  New Reservation  DateAndTime :  2007-09-04 18:08:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:31:15

Hi,
It depends upon what you book. Please specify the details or come to livechat.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 18:08:22

If I booked a trip in as far advance as March, what are the paymwnt options?


InquiryId :  15780  InquiryType :  Magazines  DateAndTime :  2007-09-04 19:13:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-04 18:32:40

Hi,
You can check again . It is working properly .Also please enable pop up blocker.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 19:13:20

Your Live Chat is not loading.


InquiryId :  15784  InquiryType :  Existing Reservation  DateAndTime :  2007-09-04 20:04:44  Status :  Pending
Customer submitted at 2007-09-04 20:04:44

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InquiryId :  15785  InquiryType :  Billing  DateAndTime :  2007-09-04 20:22:32  Status :  Replied and Resolved
Replied By Karen O at 2007-09-05 08:07:31

your billing has failed because of the billing address. Please go to your back office and complete the payment update form under \\\\\\\"online forms\\\\\\\". you are not required to take courses to get discounts on some travel. Some hotels, rental cars, etc. will offer discounts. The only requirement for this is that you submit a photo and take the RTA exam in your back office. The RTA program also supplies your .com or travel site. Without this program you will not have access to this or receive travel commissions. If you still wish to cancel this product please complete the online form for cancellatin and specify your wishes as to which product you wish to cancel.
Replied By Karen O at 2007-09-05 08:07:20

your billing has failed because of the billing address. Please go to your back office and complete the payment update form under \\\"online forms\\\". you are not required to take courses to get discounts on some travel. Some hotels, rental cars, etc. will offer discounts. The only requirement for this is that you submit a photo and take the RTA exam in your back office. The RTA program also supplies your .com or travel site. Without this program you will not have access to this or receive travel commissions. If you still wish to cancel this product please complete the online form for cancellatin and specify your wishes as to which product you wish to cancel.
Customer submitted at 2007-09-04 20:22:32

Hi, I\'d like to say that I\'ve been happy with WorldVentures so far and I\'d like to continue as a VT customer/representative on the DreamTrips level (19.97) only, because I have not been able to use the Travel Agent benefits - they do require completing some courses that I was not aware of. I would be grateful if I had that portion of the money refunded for the prior months as again, it seems I was confused that I could use the Travel agent\'s perks right away -- please correct me if I\'m wrong. In addition, I\'d like to resolve the failing payment problem that I just saw in the account -- please point me in the right direction so future payments can go through smoothly. I appreciate your help. With Warm Regard, Bogdan Kolakowski


InquiryId :  15786  InquiryType :  Existing Reservation  DateAndTime :  2007-09-04 20:23:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:25:39

Hi,
The confirmation email has been sent to you already .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 20:23:10

NEVER RECIEVED EMAIL CONFORMATION???? GRP37TGLZ215 Please respond your phone support


InquiryId :  15789  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-04 20:52:17  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-05 09:29:31

Hello Sharon, We received your inquiry regarding the shipment of your renewal rta card. I have verified that your rta card will be shipped within the next 48 hours. We do apologize for the inconvenience. Please let us know if there is anything else we can assist you with. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-04 20:52:17

Can you please tell me when will I receive my new RTA card? I renewed in July. Thanks, Sharon Johnson


InquiryId :  15790  InquiryType :  Events  DateAndTime :  2007-09-04 20:56:06  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 12:28:57

Hi,
Please fax in a letter stating you would like to use the credit and for which acceleration to 972-985-6740 Attn: Courtney.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 12:28:45

Hi,
Please fax in a letter stating you would like to use the credit and for which acceleration to 972-985-6740 Attn: Courtney.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-04 20:56:06

I have requested a credit for the Los Angeles Acceleration which I was unable to attend. I would like to attend the Minneapolis Accelleration this weekend, instead. I was told to submit the cancellation/credit which is currently under \"pending\" status. The confirmation # is BfK0EP9. I have more than one member ID and I was unclear which of the two was associated with it. I show the LA event listed under my Member ID # 844024 but the pending credit is under the other member ID # 848050. I would like to get this taken care of as soon as possible..the training is this weekend. Please let me know what else I need to do. Thank you very much. Yvonne


InquiryId :  15793  InquiryType :  Existing Reservation  DateAndTime :  2007-09-04 22:14:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 22:21:52

Hi,
Please come to livechat and we can assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 22:14:53

What hotel can you recommend near the cruise ship and will the cruise pick me up to go to the ship? Dec. 14 depart to Carribeen, Lirica


InquiryId :  15795  InquiryType :  Magazines  DateAndTime :  2007-09-04 22:42:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-06 22:04:07

Hi,
Please come to livechat in the morning and we can assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 19:56:32

i do not understand the response. can someone call me at 512-923-9030? it\'s thursday, 9/6/07 ... on computer until 11pm central standard time [also friday, 8pm-11pm cst] austin, texas
Replied By Aruna A at 2007-09-05 22:49:52

Hi,
You can update some logo or text on your dot com site to your own site . For the other way round , you need to you check on our own personal site .

Thank you,
WorldVentures Team

Customer submitted at 2007-09-05 20:20:49

my request was not to change my url ... it was about how to draw more traffic for a longer look by placing http://www.bjtaylor.worldventures.com or .biz on http://www.ExitExplosion.com/7261 or vice versa. lease call me to explain at 512-923-9030. thank you!
Replied By Aruna A at 2007-09-04 21:44:01

Hi,
You can change your url to whichever name you want. You just need to login to your dot biz office and go to my profile and then replicated websites and change it there. It will be read as url.worldventures.com or url.worldventures.biz . Also please do not use any special characters.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-04 22:42:25

how can i place a traffic-attracting code on my url? http://www.ExitExplosion.com/7261


InquiryId :  15796  InquiryType :  Flight  DateAndTime :  2007-09-04 22:43:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:30:25

Hi
You can book for only economy class.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-04 22:43:24

How can I book business class travel?


InquiryId :  15798  InquiryType :  Flight  DateAndTime :  2007-09-04 22:48:36  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:43:53

Hi
We do not book for business class.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:43:47

Hi
We do not book for business class.

Thank You
WorldVentures Team
Customer submitted at 2007-09-04 22:48:36

How do I book business class travel?


InquiryId :  15803  InquiryType :  Existing Reservation  DateAndTime :  2007-09-05 01:42:36  Status :  Pending
Customer submitted at 2007-09-05 01:42:36

Drive thy business or it will drive thee. buy dream online pharmaceutical tramadol [url=http://www.info.netfast.org/buy-tramadol/site_map.html]buy dream online pharmaceutical tramadol[/url]


InquiryId :  15806  InquiryType :  General Questions  DateAndTime :  2007-09-05 03:54:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-05 22:38:04

Hi,
If you cancel your membership , you will get a refund as long as it is within 30 days and you have not received any commissions from us .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 03:54:15

If you cancel your membership will you get part of the membership fee back.


InquiryId :  15813  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-05 07:54:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 18:21:22

Hi,
Please confirm whether it is 7th street or 7th avenue in your mailing address for the RTA card.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 08:11:05

ok here\'s my member number 895605 Stephanie Jenkins 5319 7th Ave Los Angeles, CA 90043
Replied By Nick at 2007-09-30 23:18:47

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-30 23:18:21

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-05 07:54:42

I have not rec'd my RTA card yet can you please advise


InquiryId :  15821  InquiryType :  Existing Reservation  DateAndTime :  2007-09-05 09:24:07  Status :  Replied and Resolved
Customer submitted at 2007-09-05 09:24:07

Please e-mail me. I received my dream trip card. It was stuck so bad to the letter that when I removed it the writing on back and bar code is unreadable. Please issue me another id card. My name is John Hamilton member number 897112


InquiryId :  15826  InquiryType :  Billing  DateAndTime :  2007-09-05 10:14:03  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-05 09:34:39

Hello Amber, We received your email regarding your request to cancel. To cancel your membership, please login to your back office and click on Trouble Tickets/Online Forms from the home page. Once on the Online Forms page, scroll down until you find the Membership Cancellation form. Fill out the Cancellation form entirely and submit it. We will process your request within 3 business days. If you have any further questions or concerns, please feel free to contact us at 972-985-6841. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-05 10:14:03

I want to cancel my monthly billing of $19.99 and my membership with WorldVentures.


InquiryId :  15827  InquiryType :  Hotel  DateAndTime :  2007-09-05 10:34:13  Status :  Replied and Unresolved
Customer submitted at 2007-09-05 10:34:13

I\'ve tried for several days to book a reservation for a hotel, and can\'t get the sight to go into a search. Please call Alexis at 702-417-3685 asap. I need something for Sept 20-23rd.


InquiryId :  15828  InquiryType :  Existing Reservation  DateAndTime :  2007-09-05 10:39:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:37:37

Hi,
You need to use powersearch to get the best available flights.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 10:39:56

I need help using to identify to select the flights.


InquiryId :  15830  InquiryType :  All Other Commissions  DateAndTime :  2007-09-05 10:55:56  Status :  Replied and Resolved
Replied By Angela H at 2007-09-05 12:02:38

Dear Paul, First, welcome to the WorldVentures team. This is an exciting time to join due to our growing success! To answer your question travel commissions work as follows: When one of your customers books travel through your .com site they will receive a WorldVentures booking id-from this you can track your business. To view your bookings login to your .com site and click the link on the left \\\"See bookings from your site\\\" all bookings made on your site will then appear. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. This commission is only paid on the base amount. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commission we receive we split evenly with you the rep, you receive 50%. This is by far the most competitive compensation plan any company has ever dreamt of offering. WorldVentures does not payout commissions until they have reached at least $5. Once your commission account has reached at least $5 it is paid out with the next commission run. Also, if an account is inactive the commissions will not be paid out until the account has been reactivated. I hope this has been helpful to you and feel free to write back with any further questions. Sincerely, Client Services
Customer submitted at 2007-09-05 10:55:56

I am just now starting to become more involved with World Ventures. I realize that I have a small amount commision showing in my back office. How and/or when is that commision paid to me?


InquiryId :  15836  InquiryType :  Billing  DateAndTime :  2007-09-05 12:20:51  Status :  Replied and Resolved
Replied By Karen O at 2007-09-05 11:18:59

This is your monthly payment for your Dream Trips and RTA memberships. Your payment has failed because of the billing address. You can either go to your back office under billing manager and correct the address or go to online forms and complete the payment update form.
Replied By Karen O at 2007-09-05 11:18:46

This is your monthly payment for your Dream Trips and RTA memberships. Your payment has failed because of the billing address. You can either go to your back office under billing manager and correct the address or go to online forms and complete the payment update form.
Customer submitted at 2007-09-05 12:20:51

In received an email indicating that an \'autoship\' was declined-what items are on \'autoship\' and what do I need to do to correct this issue? Rep # 896097 Order #100058275


InquiryId :  15841  InquiryType :  Flight  DateAndTime :  2007-09-05 13:22:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:14:24

Hi,
Can you specify what better deals did you find ? Did you give the search for air or hotel ? Please let us know specifically .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 13:22:02

how come I can find better prices when I go directly to orbitz, travelocity, then on my site? is there a way to check by price and to check all available travel sites? I thought thats what we did? my site is gabe.worldventures.biz


InquiryId :  15844  InquiryType :  Existing Reservation  DateAndTime :  2007-09-05 13:54:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:12:29

Hi,
Since air reservations do not have commission, it takes you to the vendor page and so it does not matter whether it is booked through worldventures. We are just providing powersearch for air , so that you use this tool for your search.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 13:54:28

I selected a flight option and the only order link available was to Book Direct. When I clicked on that, the system took me to Orbitz where I had to search for my flight again and then when I selected it, my typical member process with Orbitz took over through booking. How does worldventures know that I booked that flight from my worldventures website?


InquiryId :  15845  InquiryType :  General Questions  DateAndTime :  2007-09-05 13:55:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 22:25:19

Hi,
To use the calender , you need to use the arrows just next to the month name given. Click on the single arrow, it will take to the next month and if you click on double arrow, it will take you to the next year. There should not be a problem, as it is working . We have checked it.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 07:16:34

I downloaded firefox but it cannot find my web page for world ventures. I also do try to pick dates from the calander. It takes me straight to Nov. What if I want to book flights before november?
Replied By Aruna A at 2007-09-07 21:40:49

Hi
Please use mozilla firefox browser to give the search and it should work . Also choose the dates from the calender if possible .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 10:35:29

I am using interned explorer. I still am unable to pick any dates that are with in sept. Is it becacuse the dates I am seraching for are near to todays date. And if at all possible could someone call me and talk to me about this problem.
Replied By Aruna A at 2007-09-06 18:36:46

Hi,
Please delete all temporary internet files .If still doesn't work , please try giving search using firefox

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 05:30:06

I have selected from the calander. Once I select both dates from the calalnder it tells me they are invalid. I did this for two seperate flights on two seperate days weeks apart from one another.
Replied By Aruna A at 2007-09-05 21:37:47

Hi,
Please select from the calender and try .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 21:26:47

I am searching for flights and when I pick dates it tells me the dates are invalid. I have not had this problem before.
Replied By Aruna A at 2007-09-05 19:55:24

Hi,
Are you giving search for flight, hotel or anything else ? Also , what is the problem when you select dates ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 13:55:03

I have had trouble picking dates on flight and they tell me they are invalid. Can someone tell me why.


InquiryId :  15847  InquiryType :  New Reservation  DateAndTime :  2007-09-05 14:05:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-05 19:50:29

Hi,
You can directly book with the hotel and get discounts.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 14:05:23

If I want to use my travel agent discount for a particular room can I do it on this web site? I called the resort to get travel agent pricing, but can that be done prior to purchase?


InquiryId :  15850  InquiryType :  General Questions  DateAndTime :  2007-09-05 14:37:40  Status :  Replied and Unresolved
Customer submitted at 2007-09-05 14:37:40

I met Wayne here in Orlando, Fl aprox 2 weeks ago. He was going to send me information on the rep and group who is trying to sponsor me ( Cindy Steven from Newark, NJ). As of yet I have to hear from him.. I do not understand how this company does business if they are are trying to recruit me to work with them. I have been trying to speak with someone on the telephone for the past 3 days to no avail. I am very dissappointed with World Ventrues at the same time am happy that I did not rush into doing business with you. Also just to let you know that your so called power search engine does not work.


InquiryId :  15853  InquiryType :  Dreamtrips  DateAndTime :  2007-09-05 15:25:05  Status :  Replied and Resolved
Replied By Mike K at 2007-09-06 06:40:50

Which trip are you listed on?
Customer submitted at 2007-09-05 15:25:05

FIRST NAME IS INCORRECT SHOULD BE ALICE -- I CAN NOT CORRECT THIS ON FUN PASS QUICK CHECK-IN PLEASE CORRECT YOUR RECORDS


InquiryId :  15863  InquiryType :  Existing Reservation  DateAndTime :  2007-09-05 18:07:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:08:39

Hi,
Your reservation is cancelled as per your request.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 18:07:48

HI, I have a hotel reservation at the Marriott courtyard at Rosslyn, Virginia and I haven\'t received any confirmation. I made the reservation on August 30, 2007. My tracking number is grp21yo21w8r. How long this will take? Waiting for a prompt response. Thanks


InquiryId :  15872  InquiryType :  Group Reservation  DateAndTime :  2007-09-05 18:49:22  Status :  Replied and Resolved
Replied By Mike K at 2007-09-06 06:43:06

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-05 18:49:22

I need to get a quote for group travel. It will be for the 7 Night Western Carib. departing from Galveston. They need to have 10 cabins. I need to know what the cheapest group discount would be for any time in May or June.


InquiryId :  15874  InquiryType :  Magazines  DateAndTime :  2007-09-05 19:07:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-05 18:48:07

Hi,
Please login to your dot biz office and go to magazines and then magazine dashboard and make the status inactive and it will be deactivated automatically .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 19:07:13

Second request to have magazine subscription discontinued. Thank you, Wayman Hankins ID#872503 Please reply back to kipph@centurytel.net


InquiryId :  15875  InquiryType :  Existing Reservation  DateAndTime :  2007-09-05 19:20:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:06:09

Hi,
You need to contact the concerned airline to know about the change policies.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 19:20:25

Hi, My question is how much do I have charge if I want to change my flight. Our plan have been change. PLease let me kno ASAP.My number is (808) 688-6179 Mahalo


InquiryId :  15881  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-05 20:29:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-05 23:45:25

Hi,
We are working on it. It will be available very soon .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 21:05:36

Yes, the powersearch toolbar.
Replied By Aruna A at 2007-09-05 19:28:59

Hi,
Did you mean the powersearch toolbar?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 20:29:15

I don't use IE, I use FireFox. When will the tool bar be available to FireFox users?


InquiryId :  15885  InquiryType :  Genealogy  DateAndTime :  2007-09-05 21:00:18  Status :  Replied and Resolved
Replied By Karen O at 2007-09-07 13:21:40

We have processed his reactivation and activated his account.
Replied By Karen O at 2007-09-07 13:21:35

We have processed his reactivation and activated his account.
Customer submitted at 2007-09-05 21:00:18

Hello, Rep 874934 requested reactivation over two weeks ago today. He is still showing inactive in the binary tree. This is our third request. We need to resolve this issue right away! Thank you, Lina


InquiryId :  15886  InquiryType :  New Reservation  DateAndTime :  2007-09-05 21:04:41  Status :  Replied and Resolved
Customer submitted at 2007-09-05 21:04:41

This is the worst site I have ever book through, I need a manager to call me ASAP or I will file a complaint.


InquiryId :  15890  InquiryType :  Billing  DateAndTime :  2007-09-05 21:36:22  Status :  Replied and Resolved
Replied By Terri E at 2007-09-06 06:07:14

Mary, thanks for your Inquiry. You must go into your backoffice, on your dot.biz site, to under the \\\"Main menu\\\" click on On-line forms and fill out a membership cancellation form, and submit, your account will be cancelled in 2-3 days, and a e-mail will be sent to you. Thanks
Customer submitted at 2007-09-05 21:36:22

I wish to discontinue my website via use of my VISA, beginning October 1,2007. I am informing VISA that I will not pay for the $39.95 charges after September.Please send confirmation that I will not have the website after this month. Thank you, Mary Smoak


InquiryId :  15891  InquiryType :  Existing Reservation  DateAndTime :  2007-09-05 21:51:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:04:56

Hi,
You can contact our customer support at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-05 21:51:02

will, i have tried for a couple of hours to get to go2wv.com for and download for the live webcast tomorrow night. Everytime the compouter freezes as soon as I \"enter the chat room\". Do you have any suggestions as to what could be wrong and what I need to do to correct it. I can\'t seem to connect to it. Your web site looks fantastic and the trips are unreal.Looks great! bracha


InquiryId :  15892  InquiryType :  Existing Reservation  DateAndTime :  2007-09-05 22:03:15  Status :  Replied and Unresolved
Replied By Sunny at 2007-09-27 22:28:39

Hi
Can you please be more clear about your question?

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:28:33

Hi
Can you please be more clear about your question?

Thank You
WorldVentures Team
Customer submitted at 2007-09-05 22:03:15

will, now I finally got through but it goes to the Quicken program on my iMac. Quicken says \"this is not a movie\". Seems like I should be able to use Skype OR ichat? Any ideas? Also, what is my PASSCOSE TO ENTER????


InquiryId :  15893  InquiryType :  All Other Commissions  DateAndTime :  2007-09-05 22:44:32  Status :  Replied and Resolved
Replied By Terri E at 2007-09-06 06:01:33

Ricky, thanks for your Inquiry. If this person has booked air on your dot.com site, you have to log into the site and click on view bookings from my site. They have to take the flight in order to actually view it. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-05 22:44:32

I had a person use my web Site to purchase an air fare. It did not show up as a booking. Why?


InquiryId :  15896  InquiryType :  All Other Commissions  DateAndTime :  2007-09-05 23:35:39  Status :  Replied and Resolved
Replied By Terri E at 2007-09-06 05:53:00

Linda, thanks for your Inquiry. we have sent a request to commissions to research if this check batched on 8/15 was cashed, if not we will resubmit another one. You may also want to get your direct deposit set up in your backoffice. Please contact Client Services @ 972 985 6841. for update....thanks
Customer submitted at 2007-09-05 23:35:39

i have been trying to get a hold of someone to see if i can get my check batch date 8/15/07 replace. i have not yet recieve it and i do not have direct deposit. i have recieve the ck batch date 8/22/07 already.


InquiryId :  15901  InquiryType :  General Questions  DateAndTime :  2007-09-06 01:57:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-06 18:41:44

Hi,
If someone wants to cancel the membership , they need to login to their back office and submit the membership cancellation form online. It will be processed within a day or two .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 01:57:49

I have someone that wants to cancel and the back of the contract says THEY are responsible for cancellation by signing and sending the form to WV and the cancellation date will be that of the postmark. It also says they need to give a copy of it to the selling rep for input in to the WV computer system (where do I input it?). Thankfully, I\'ve never had anyone cancel and I\'m not sure what else I need to do. Sorry for my ignorance, I just want to be sure I service this person correctly. Mahalo! Tracy Rico


InquiryId :  15904  InquiryType :  Group Reservation  DateAndTime :  2007-09-06 06:32:40  Status :  Replied and Resolved
Replied By Mike K at 2007-09-06 06:45:45

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-06 06:32:40

Please get back to me as soon as possible. I have a group of 20 people traveling to Nassau, Bahamas on 7/22/08 to 7/29/08. I need ten rooms with double, triple, or quad occupency. Oh and dont forget the airfare from San franciscol


InquiryId :  15907  InquiryType :  New Reservation  DateAndTime :  2007-09-06 09:20:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-06 18:39:30

Hi,
Please initiate a livechat with the travel department and someone will assist you in booking.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 09:20:40

Want to book a cruise to th Caribean from Galvaston Sept 17- 21. Need help.


InquiryId :  15910  InquiryType :  Magazines  DateAndTime :  2007-09-06 10:50:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-06 18:38:36

Hi,
Are you a member now ? If not, please contact someone who can refer you to become a member .The RTA is (Referral Travel Agent) . When you become an RTA you will receive a travel website so that people can book travel through it and you receive 50% of the travel commissions that the vendors pay us which is usually 7-10%.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 10:50:04

I would like to become a RTA and just need to find out exactly what would I need to do to get started. I clicked on affiliate; however, there was no other information available. Thank you for your assistance.


InquiryId :  15920  InquiryType :  Group Reservation  DateAndTime :  2007-09-06 12:40:36  Status :  Replied and Resolved
Replied By Mike K at 2007-09-06 13:40:44

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-06 12:40:36

I would like to book a ski trip for a client in Canada. I\'m not quite sure how to go about doing this. He is expecting to have up to 300 guest. He also wants it to where he would be able to have activities going on such as a comedy show, parties and things of that nature. He wants it done any weekend in March 2008


InquiryId :  15921  InquiryType :  New Reservation  DateAndTime :  2007-09-06 12:49:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-06 19:23:00

Hi,
Please initiate a livechat with the travel department once you submit the reservation request.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 12:49:00

Hello, I am trying to make reservations for 4 people with 2 rooms and it never asks me for the amount of rooms needed.


InquiryId :  15932  InquiryType :  Dot Com Site  DateAndTime :  2007-09-06 13:46:53  Status :  Replied and Resolved
Replied By Sunny at 2007-09-11 21:58:37

Hi
You can tell about worldventures by using the webaddress for your website.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-11 21:58:02

Hi
You can tell about worldventures by using the webaddress for your website.

Thank You
WorldVentures Team
Customer submitted at 2007-09-06 13:46:53

If I have a auto responder at aweber how can I tell people about worldventures about my website. and how would I go about doing it.


InquiryId :  15934  InquiryType :  Existing Reservation  DateAndTime :  2007-09-06 14:07:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:32:24

Hi,
Please give the tracking number of your reservation .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 14:07:10

I have not received a confirmation of my reservation


InquiryId :  15936  InquiryType :  All Other Commissions  DateAndTime :  2007-09-06 14:11:08  Status :  Replied and Resolved
Replied By Angela H at 2007-09-07 13:13:04

Dear Candice, The April 2007 car rental booking O08TI89D0 was entered for payment shortly after your travel. However, the commission was under $5. Travel commissions must accumulate to over $5 before they are paid out. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Customer submitted at 2007-09-06 14:11:08

Hi, I have one purchase from my website and I was wondering when that commission would be paid? thank you for your assistance on this matter. Candice


InquiryId :  15937  InquiryType :  Genealogy  DateAndTime :  2007-09-06 14:14:31  Status :  Replied and Resolved
Replied By Karen O at 2007-09-13 10:54:21

test test....
Replied By Karen O at 2007-09-13 10:53:51

test test....
Customer submitted at 2007-09-06 14:14:31

test


InquiryId :  15943  InquiryType :  Billing  DateAndTime :  2007-09-06 14:46:10  Status :  Replied and Resolved
Replied By Karen O at 2007-09-07 08:33:29

To cancel your membership you will need to go to your back office and choose the link for online forms. You will then complete the online cancellation form.
Replied By Karen O at 2007-09-07 08:33:15

To cancel your membership you will need to go to your back office and choose the link for online forms. You will then complete the online cancellation form.
Customer submitted at 2007-09-06 14:46:10

How can I cancel my account?


InquiryId :  15944  InquiryType :  New Reservation  DateAndTime :  2007-09-06 15:44:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-07 21:37:39

Hi
You can submit a group request through your dot com site.Information to process your group request :What type of travel……Cruise or Hotel where ,dates of travel, how many rooms or cabins,Double, triple, or quad, ID number.When filling out the group request form you don’t have to have names to get a quote(Put TBA in each name field). To receive a group quote it may take up to 72 hours from the time you send your request

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 14:17:46

Ok so i started by initiation a live chat they told me to e mail you. What now?
Replied By Aruna A at 2007-09-06 20:10:26

Hi,
Please initiate a livechat with the travel department and we will able to assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 15:44:55

I have afriend getting married in June of 2008 she wants my hepl in booking hotels and possibly flights and car rentals. I am new to all of this and I need help. The family members will be comming from Utah out of state possibly at different times and different days. Please help me come up with a plan. what is the standard protocall in this situation?


InquiryId :  15951  InquiryType :  Existing Reservation  DateAndTime :  2007-09-06 16:41:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:31:48

Hi,
If you are using internet explorer, please delete all temporary internet files, restart the pc and then try again .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 16:41:54

The power search freezes up on NWA.com and I can not see the rates when I put in to flight information. It is frustrating.


InquiryId :  15956  InquiryType :  Existing Reservation  DateAndTime :  2007-09-06 17:23:20  Status :  Pending
Customer submitted at 2007-09-06 17:23:20

How did you come to be here? payday loan online [url=http://www.info.netfast.org/payday-loan/site_map.html]payday loan online[/url]


InquiryId :  15957  InquiryType :  New Reservation  DateAndTime :  2007-09-06 17:50:22  Status :  Replied and Resolved
Replied By Sunny at 2007-09-06 18:07:48

Hi
Can you please give a search using the POwersearch toolbar and submit your reservation request. Once you submit the booking request you can check with out booking agents through livechat for any assistance.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-06 18:07:41

Hi
Can you please give a search using the POwersearch toolbar and submit your reservation request. Once you submit the booking request you can check with out booking agents through livechat for any assistance.

Thank You
WorldVentures Team
Customer submitted at 2007-09-06 17:50:22

I need to book a LAST minute reservation for sunday 9/9/07. From Newport News, Va to Panama City, Fl a one way flight preferably after 3p.m., I need a hotel and car reservation also. I need the best rate and I want to make sure Ms. Thornton makes commission off of this sale.


InquiryId :  15959  InquiryType :  Dreamtrips  DateAndTime :  2007-09-06 19:02:32  Status :  Replied and Resolved
Replied By Mike K at 2007-09-07 07:59:05

Normally air is not included so you can fly out of the airport closest to your home. We will provide the name of the airport you will need to fly into.
Customer submitted at 2007-09-06 19:02:32

Do you have to fly out of an assigned airport to take dream trips? If so how does that work?


InquiryId :  15961  InquiryType :  Magazines  DateAndTime :  2007-09-06 19:16:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-06 19:50:28

Hi,
How did you submit the membership? Was it online?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 19:16:25

I had emailed a few weeks ago to terminate my membership, and business membership. I was wondering if you can confirm that this has been done, and that my credit card will not continue to be charged (even the website fees). Thanks you.


InquiryId :  15966  InquiryType :  FAM News  DateAndTime :  2007-09-06 20:42:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-06 19:36:11

Hi,
You need to login to your dot biz office and go to billing manager and select the order and click on payment and then change it to ACH to get access to FAMs.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 20:42:11

How do we sign up for the auto checking account withdrawl and get the newsletter for free?


InquiryId :  15968  InquiryType :  Dreamtrips  DateAndTime :  2007-09-06 22:01:47  Status :  Replied and Resolved
Replied By Mike K at 2007-09-07 08:02:11

Sorry, we did not negotiate prices on any balcony rooms.
Customer submitted at 2007-09-06 22:01:47

I am interested in the Eastern Caribbean Cruise on Feb 3, 2008 Do you have a rate on a room with a balcony?


InquiryId :  15969  InquiryType :  Flight  DateAndTime :  2007-09-06 22:18:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:30:06

Hi,
You can select the multicity options given in the powersearch or search each oneway seperately .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 22:18:14

How do I separately select flights for multi-city?


InquiryId :  15971  InquiryType :  Existing Reservation  DateAndTime :  2007-09-06 23:32:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:28:56

Hi,
Please come to livechat in the morning.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-06 23:32:23

I am on the cruise from Galveston 12/2/07 and you have me registered as a male! Please change - thanks, Kevyn Mattax - a female


InquiryId :  15977  InquiryType :  Existing Reservation  DateAndTime :  2007-09-07 05:35:06  Status :  Pending
Customer submitted at 2007-09-07 05:35:06

Is that really you? consolidate debt loan [url=http://www.info.netfast.org/consolidate-debt/site_map.html]consolidate debt loan[/url]


InquiryId :  15991  InquiryType :  Existing Reservation  DateAndTime :  2007-09-07 08:28:23  Status :  Replied and Unresolved
Customer submitted at 2007-09-07 08:28:23

This is my second inquiry. My tracking number is grp21yo21w8r. Hotel booking at Marriot Courtyard Rosslyn date 9/28/07-10/01/07. I did not received yet my confirmation. This was made on 08/30/07. Why is it taking so long to confirm?. I will cancel this if you will not response promptly.


InquiryId :  15994  InquiryType :  Existing Reservation  DateAndTime :  2007-09-07 08:51:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:25:10

Hi,
Please give the details of your reservation .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-07 08:51:53

I booked a cruise for Ed Darby & Brenda Falsone but he has not gotten a confirmation via email yet. Please send to me and I can forward. Please expedite. We are leaving soon. Thanks, Jim Darby #865206


InquiryId :  16000  InquiryType :  Flight  DateAndTime :  2007-09-07 09:20:33  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:39:00

Hi
go to your .com site and click on flight tab and then select multicity option and submit the search.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:38:55

Hi
go to your .com site and click on flight tab and then select multicity option and submit the search.

Thank You
WorldVentures Team
Customer submitted at 2007-09-07 09:20:33

i\'m trying to book a multi-city flight


InquiryId :  16007  InquiryType :  Billing  DateAndTime :  2007-09-07 10:38:18  Status :  Replied and Resolved
Replied By Karen O at 2007-09-07 09:30:03

Please go to your back office and complete the online cancellation form.
Replied By Karen O at 2007-09-07 09:29:57

Please go to your back office and complete the online cancellation form.
Customer submitted at 2007-09-07 10:38:18

I wish to cancel my $34.95 monthly fee at this time. HOw do I resign from World Ventures? I wish to be deactivated, or quit , or no longer be an associate of World Ventures. Dan Trost 848146


InquiryId :  16008  InquiryType :  Flight  DateAndTime :  2007-09-07 10:47:28  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:40:03

Hi
Is this reservation for air, hotel or air+hotel?

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:39:58

Hi
Is this reservation for air, hotel or air+hotel?

Thank You
WorldVentures Team
Customer submitted at 2007-09-07 10:47:28

I wouldlike to make a reservation Charlotte/Cape Town for December. Can the reservation be held for 3 days while I confirm the dates Thanks.


InquiryId :  16013  InquiryType :  Flight  DateAndTime :  2007-09-07 11:10:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:34:48

Hi
Please use the powersearch to get the best available fares . You can select and book it .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 11:10:06

I want to book a round trip flight for 2 from los angeles to Abuja, Nigeria, leaving on 12/18/07 and returning on 1/6/08. The search returen a price of $2220/person. Is this the best price?


InquiryId :  16020  InquiryType :  Hotel  DateAndTime :  2007-09-07 11:53:34  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:41:05

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:41:00

Hi
please give a search using the POwersearch toolbar and submit your reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-09-07 11:53:34

Discounted rate, 3 adults, 9/13 - 9/17 Near JFK airport NY, *** and up.


InquiryId :  16022  InquiryType :  Dreamtrips  DateAndTime :  2007-09-07 12:10:55  Status :  Replied and Resolved
Replied By Mike K at 2007-09-10 06:59:33

Yes it is possible to stay extra days, you must contact the hotel direct. You will be subject to availability and may not get the same rates as the dream trip.
Customer submitted at 2007-09-07 12:10:55

I have left messages here regarding Dreamtrips 3 times now and no one is answering them. I tried to go to live chat and call and the lines are always busy. It seems I am really not recieving any service at all. My inquiry once again is regarding the Dreamtrip to Cozumel in June. We are wanting to know about the cost for staying extra days. Could someone please respond to this email at melanie@waterstonewealth.com .thanks. melanie


InquiryId :  16024  InquiryType :  General Questions  DateAndTime :  2007-09-07 13:01:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-07 20:10:24

Hi
Please initiate a livechat immediately after you submit the request.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 13:01:27

Yes a was wondering if my credit card charge for the full amount when I book a hotel room?


InquiryId :  16025  InquiryType :  New Reservation  DateAndTime :  2007-09-07 13:30:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-07 19:57:01

Hi
Where did you give the search ? Did you check the dreamtrips ?

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 13:30:16

I am booking to go to Punta Cana Dominican Republic January 11-13. I want to know if the price includes air and hotel. Also, if the price is per person or is for both of us.


InquiryId :  16027  InquiryType :  Billing  DateAndTime :  2007-09-07 13:46:14  Status :  Replied and Unresolved
Replied By Karen O at 2007-09-07 13:07:25

Please supply your id number and/or your last name and we will be happy to investigate this.
Replied By Karen O at 2007-09-07 13:07:18

Please supply your id number and/or your last name and we will be happy to investigate this.
Customer submitted at 2007-09-07 13:46:14

I have concerns that I was billed 2x this month


InquiryId :  16028  InquiryType :  Flight  DateAndTime :  2007-09-07 14:02:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:33:46

Hi
The fares available are already discounted . There are no further discounts.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 14:02:28

Could you tell me if you give military discount on flight when I book it through worldventure site. I am in the airforce and I get military discount.


InquiryId :  16030  InquiryType :  Existing Reservation  DateAndTime :  2007-09-07 14:56:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:33:10

Hi
All the special deals are listed on the dot com site. You can check it .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 14:56:57

Do you have any specials or clearance or sales from fort myers fl to hartford ct for the 13th of sept. to the 27th of sept.?


InquiryId :  16031  InquiryType :  Flight  DateAndTime :  2007-09-07 14:57:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:29:44

Hi
Whatever available will show up when you give the search .Also , some airlines do not show up as they do not allow any metasearch to search its website

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 14:57:26

why can\'t i find \"allegiant airlines\" within the choices to fly to las vegas?


InquiryId :  16035  InquiryType :  All Other Commissions  DateAndTime :  2007-09-07 16:13:10  Status :  Replied and Resolved
Replied By Angela H at 2007-09-12 13:41:55

Dear Jeanne, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. I do apologize for any misunderstandings; I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2007-09-07 16:13:10

I have asked this question before and I don\'t understand why I still have not received an answer. I booked 5 international flights on my web site and they do not show up.


InquiryId :  16036  InquiryType :  Magazines  DateAndTime :  2007-09-07 16:21:09  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-11 18:33:57

Hi,
You need to login to your dot biz site and submit the membership cancellation form and later you can reactivate it.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-11 11:39:32

I would like to cancel my membership with WorldVentures as of this month. Please do not charge my bank account this month. Thank you, Marty Kurner
Replied By Aruna A at 2007-09-07 19:50:31

Hi
please give your email address and mailing address registered with your membership and we will email your password to that email .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 16:21:09

Need help to get my log in and password


InquiryId :  16041  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-07 17:36:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-10 20:53:55

Yes, you will get a credit.

Thank you
worldventures Team
Customer submitted at 2007-09-10 21:45:24

I know I will get credit if they are routed from my site. What I am asking though is if I will get credit if they are routed to dreamtrips through the TOOLBAR they downloaded from my site? Does that make sense? Thanks
Replied By risaf risaf at 2007-09-10 20:25:17

yes, if they are routed from your website then you will get a credit for the same, but please make sure that you enter the website name correct.

Thank you
worldventures Team
Replied By risaf risaf at 2007-09-10 20:24:49

yes, if they are routed from your website then you will get a credit for the same, but please make sure that you enter the website name correct.

Thank you
worldventures Team
Customer submitted at 2007-09-07 17:36:45

If someone gets to the dreamtrips membership page through the toolbar they downloaded from my site.. will i get credit for that


InquiryId :  16042  InquiryType :  Existing Reservation  DateAndTime :  2007-09-07 18:17:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:19:46

Hi
Please contact the billing department regarding the same .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 18:17:21

I received e-mail stating autoship credit card decline for dealer id 895903 order number #100058125 my dealer # is 896037 mellisa ramos mlsramos1@aol.com signed me in error and repeated signing to correct. I am signed under victor romano romanostravel.worldventures.com


InquiryId :  16044  InquiryType :  New Reservation  DateAndTime :  2007-09-07 18:30:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-07 19:10:56

Hi
Please come to livechat with the travel department and we will be able to assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 18:30:18

WANT TO BOOK CARNIVAL LEGEN OCT 28-NOV 4 A BALCANY ROOM. WHEN I GO TO BOOK IT I DON\'T SEE THAT PRICE.


InquiryId :  16049  InquiryType :  Existing Reservation  DateAndTime :  2007-09-07 19:18:20  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:02:04

Hi
The booking request was not processed as the credit card that you submitted could not be verified.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:01:57

Hi
The booking request was not processed as the credit card that you submitted could not be verified.

Thank You
WorldVentures Team
Customer submitted at 2007-09-07 19:18:20

regarding GRPHG211380J we are unable to get live chat. recieved an e-mail stating the card didn\'t go through. please help...asap


InquiryId :  16050  InquiryType :  Billing  DateAndTime :  2007-09-07 19:34:23  Status :  Replied and Resolved
Replied By Karen O at 2007-09-11 10:23:43

Our records indicate a failed charge on 9-4 and 9-7 and then later the charge went through the evening of 9-7. Failed attempts typically show pending for 3-5 days. This should drop off your account within 3-5 business days.
Customer submitted at 2007-09-07 19:34:23

Hi I just noticed that I was billed twice for this month... Just wanted to clear that up. Thanks :)


InquiryId :  16051  InquiryType :  Hotel  DateAndTime :  2007-09-07 20:22:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:24:42

Hi
Whatever is available will show up , when you give the search using powersearch .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 20:22:10

the hotel choosen by client does not come up


InquiryId :  16055  InquiryType :  Magazines  DateAndTime :  2007-09-07 21:38:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-07 20:40:14

Hi
Please login to your dot biz site and go to magazine link on the top of the home page and then magazine dashboard and you can make the order status inactive and the subscription will automatically be cancelled.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-07 21:38:48

How do I cancel my magazine subscription?


InquiryId :  16058  InquiryType :  Genealogy  DateAndTime :  2007-09-08 02:18:28  Status :  Replied and Resolved
Replied By Karen O at 2007-09-11 10:49:07

You can go to Binary Tree in your back office.
Replied By Karen O at 2007-09-11 10:48:36

You can go to Binary Tree in your back office.
Customer submitted at 2007-09-08 02:18:28

How do I get to my geneology?


InquiryId :  16059  InquiryType :  FAM News  DateAndTime :  2007-09-08 02:19:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-10 00:40:10

Hi,
WorldVenture FAMs, powered by FAM News, is provided at no additional charge for all RTAs whose recurring monthly fees are paid by ACH. RTAs who find that they do not have access to FAM News will have the option of either changing their recurring order payment type or ordering an annual subscription for $34.95/yr.FAM news is under travel services option on the left side of your home page once you login to your dot biz site.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 02:19:52

Where do you find info on fam trips?


InquiryId :  16061  InquiryType :  New Reservation  DateAndTime :  2007-09-08 07:03:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-10 20:44:20

You can check for the quote using the powersearch under the cruise tab of your .com site or you can email the enquiry to travel@worldventures.com and someone will get back to you

Thank you
worldventures Team
Customer submitted at 2007-09-08 07:03:47

We offer assistance by live chat 24/7. If for any reason, you cannot reach a livechat agent or need further assistance, please fill out the form below. We will respond to your inquiry promptly.*** I am a new RTA and planning to book a cruise for my family. I followed the instruction to chat with an agent to confirm. Unfortunately Dilan has no answer for me at all. He I need to contact travel agent and no body is availalbe today, Saturday. Thought this is 24/7 service. I am now reluctant to refer my business to my friends and family. It was awful experience.


InquiryId :  16062  InquiryType :  New Reservation  DateAndTime :  2007-09-08 07:17:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 21:03:22

Hi,
Please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 07:17:12

I am going to Australia in Feb. 08. I can\'t get hotel prices on any cities in that country. Sydney, Alice Springs, Ayers Rock, Cains and Brisbane. How can I do that? Also, how can I find out about tours in any of these cities?


InquiryId :  16068  InquiryType :  Existing Reservation  DateAndTime :  2007-09-08 10:52:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:18:39

Hi
Please come to livechat with the travel department.

Thank you
WorldVentures Team

Customer submitted at 2007-09-08 10:52:58

Please cancel Held Confirmation #9264781 re: Cruise Request# GRP0000BH0VL


InquiryId :  16070  InquiryType :  New Reservation  DateAndTime :  2007-09-08 11:17:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 20:58:35

Hi,
What is your question ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 11:17:30

i need help


InquiryId :  16075  InquiryType :  Dot Biz  DateAndTime :  2007-09-08 13:15:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-10 21:45:42

Your .biz site back office is working fine, can you please check this now again.

Thank you
worldventures Team
Customer submitted at 2007-09-08 13:15:20

Unable to access my .biz website? I need to check on someone who signed up today. What\'s the problem? Thanks! Terri Sullard 862568 onlinetravel4fun.worldventures.biz


InquiryId :  16076  InquiryType :  Existing Reservation  DateAndTime :  2007-09-08 13:49:04  Status :  Pending
Customer submitted at 2007-09-08 13:49:04

Everything all right? business card consolidation credit debt [url=http://www.masthave.netfast.org/credit-card-consolidation/site_map.html]business card consolidation credit debt[/url]


InquiryId :  16078  InquiryType :  Dreamtrips  DateAndTime :  2007-09-08 15:13:26  Status :  Replied and Resolved
Replied By Mike K at 2007-09-10 07:02:12

It works.
Customer submitted at 2007-09-08 15:13:26

Test


InquiryId :  16079  InquiryType :  Dot Biz  DateAndTime :  2007-09-08 15:32:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 22:03:12

Hi,
Please name your photo with the member id and send it to photosend@worldventures.com .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 15:32:47

im having a problem uploading my photo


InquiryId :  16080  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-08 15:44:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 22:01:27

Hi,
Please delete all temporary internet files and try again .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 15:44:38

this website is indredibly slow! !!!!!! and not convenient at all to use


InquiryId :  16082  InquiryType :  Magazines  DateAndTime :  2007-09-08 16:49:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 21:59:43

Hi,
Please open your dot com site and click on \\\"Refer your website \\\" on the top of the home page and enter the email address of the people to whom you want to refer the website.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 16:49:58

I\'m having a problem I would like to know how can a person that I refer to my website via e- mail go directly to my website . because when they type in www.dianalagunaworldventures.com it says that site does not exist and when they type in www.worldventures.com so many other sites come up. I can lose my client to some other site there . I dont want that to happen am I doing something wrong? I asked the same ? to the person that sponsered me he says he is having the same problem. Can you please help me in this problem .


InquiryId :  16083  InquiryType :  Existing Reservation  DateAndTime :  2007-09-08 17:42:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:41:20

Hi,
Please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 17:42:05

WE HAD PURCHASED A CAR RENTAL AND WE WERE ABOUT TO PURCHASE 2 TICKET FLIGHTS AND IT TOLD US ONE PRICE AND THEN A DIFFERENT PRICE AND ITS WAY OUT OF OUR BUDGET AND WE CAN NO LONGER MAKE THIS TRIP SO WE WANT TO SEE IF WE CAN GET A REFUND OR JUST CREDIT IT BACK TO MY CARD FOR WHEN WE CAN AFFORD THIS TRIP A LATER TIME


InquiryId :  16085  InquiryType :  Existing Reservation  DateAndTime :  2007-09-08 18:10:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:40:36

Hi,
Can you specify your inquriry ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 18:10:13

here is our cancelation # C1972632


InquiryId :  16088  InquiryType :  Existing Reservation  DateAndTime :  2007-09-08 19:32:52  Status :  Pending
Customer submitted at 2007-09-08 19:32:52

Is that... in person? check advance payday loan [url=http://www.masthave.netfast.org/payday-advance/site_map.html]check advance payday loan[/url]


InquiryId :  16092  InquiryType :  New Reservation  DateAndTime :  2007-09-08 20:31:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 22:18:00

Hi,
You need to be referred by someone to join. Please contact the person through which you came to know about this site.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 20:31:54

HELLO, WAS GIVEN THIS VENTURE BY SOMEONE AND CAN NOT SEEM TO JOIN THIS GROUP. HOW IS THIS DONE. SEEMS THERE IS NO PLACE TO SIGN UP .. VERY INTERESTED IN YOUR TRIPS


InquiryId :  16093  InquiryType :  Existing Reservation  DateAndTime :  2007-09-08 20:31:57  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:05:56

Hi
The email that you have mentioned in the site is kirkssharp@aol.com. Please come to livechat selecting representative support and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:05:50

Hi
The email that you have mentioned in the site is kirkssharp@aol.com. Please come to livechat selecting representative support and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-09-08 20:31:57

Im trying to recieve my password but it is not working because the email is incorrect. It is being sent to kirkssharp@aol.com when it should be kirkssharp@hotmail.com.


InquiryId :  16096  InquiryType :  Flight  DateAndTime :  2007-09-08 21:53:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 23:39:32

Hi,
Please use powersearch to get the best available fares.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-08 21:53:14

need cheapest round trip fleight from (TUL) to(NBO) leaving 11/05/2007 returning 12/25/2007


InquiryId :  16101  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-09 04:33:40  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-09-13 07:05:59

Pamela Can I get your ID# so I can better assist you. Thank you WorldVentures Fulfillment Department
Customer submitted at 2007-09-09 04:33:40

Is my RTA card being mailed to me? When can I expect it?


InquiryId :  16102  InquiryType :  Magazines  DateAndTime :  2007-09-09 04:34:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 23:34:45

Hi,
You will receive this week.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-09 04:34:39

When should I expect the magazines that I ordered


InquiryId :  16105  InquiryType :  Hotel  DateAndTime :  2007-09-09 07:44:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:23:58

Hi
Please come to livechat with the travel department.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-09 07:44:56

I no longer need the reservation I tried to make for the Magic Castle (dates 11-7 to 13, 2007) as I have booked it direct. I could not reach live chat after giving my credit card today. Please delete this request. Thank you


InquiryId :  16106  InquiryType :  New Reservation  DateAndTime :  2007-09-09 08:05:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-10 00:34:05

Hi,
Can you please come to livechat with the travel department in the morning ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-09 08:05:50

Hello, I have a friend who trying to find a cruise to Hawaii around March 26 , 2008 for a 7 night trip but departing from California and sailing to Hawaii. I had problems using the website to find it. Can you please help. Thanks Robert Moore


InquiryId :  16107  InquiryType :  New Reservation  DateAndTime :  2007-09-09 08:56:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 22:33:26

Hi,
If it is for a group, you can submit the group reservation form on the top of your dot com site page . You will receive a reply with the quote within 72 hours. Thank you,
WorldVentures Team.
Customer submitted at 2007-09-09 08:56:18

I want to make to trip to Austraila and New Zealand. Stopping at Fiji for three days and Hawaii three days. One going the other coming back. How do I do that. Plan on being gone 5 weeks. Beginning about January 22, returning February 29, 2008. Prefer a tour group as to us doing the driving.


InquiryId :  16108  InquiryType :  Dreamtrips  DateAndTime :  2007-09-09 09:34:08  Status :  Replied and Resolved
Replied By Mike K at 2007-09-10 07:03:32

Resubmit your dreamtrip sign up with the new card.
Customer submitted at 2007-09-09 09:34:08

i did booked mydreamtrip for december but the did not accept discover.i want to give you another form of payment.Please contact me 9175605920.thank you Roman Davydov


InquiryId :  16109  InquiryType :  Existing Reservation  DateAndTime :  2007-09-09 10:41:05  Status :  Replied and Unresolved
Customer submitted at 2007-09-09 10:41:05

Can this reservation be changed to a different hotel for the same dates?


InquiryId :  16111  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-09 11:41:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-09 19:21:39

If it is the problem with your powersearch toolbar or search engine and if it is toolbar then which browser did you use to download the toolbar?

Thank you
worldventures Team
Customer submitted at 2007-09-09 11:41:08

it does not seem to load on my computer it does not extract i have lates version


InquiryId :  16112  InquiryType :  New Reservation  DateAndTime :  2007-09-09 11:42:36  Status :  Replied and Resolved
Replied By Sunny at 2007-09-10 20:20:09

Hi
We book only for economy class.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-10 20:19:13

Hi
We book only for economy class.

Thank You
WorldVentures Team
Customer submitted at 2007-09-09 11:42:36

How do you search first class fares?


InquiryId :  16113  InquiryType :  Dot Com Site  DateAndTime :  2007-09-09 11:49:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 20:18:12

Hi,
Your site shows your name. Please check it again .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-09 11:49:10

When I go onto my site: liveyourlife.worldventures.com you are able to read my message that you are on my page, when you click on a link for the dream trips a photo album comes up of \"Our Scrap Book\" they\'re are pictures of some family. I am confused, not knowing if they have the same website name as me, or if they are just some made up family. I\'d like to know as to what it is. If you can let me know, I would greatly appreciate it, and if I need to change my url. Thank you. Crystal


InquiryId :  16114  InquiryType :  New Reservation  DateAndTime :  2007-09-09 13:33:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 20:08:19

Hi,
All the available trips will be listed on the website.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-09 13:33:24

Do we have any Fishing trips to alaska next year?


InquiryId :  16117  InquiryType :  Existing Reservation  DateAndTime :  2007-09-09 13:54:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:15:39

Hi
Did you get the confirmation ? Also , please recheck the tracking number. It seems to be invalid.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-09 13:54:39

We really need our confirmation number ASAP. Our employee will be in-route to the hotel in 45min. Thank you. Tracking No.: GRPCK102P164


InquiryId :  16120  InquiryType :  Flight  DateAndTime :  2007-09-09 14:39:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:13:43

Hi
You can go to \\\"Quick flight reservation \\\" and give the search with the timings for multicity .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-09 14:39:31

How do you select different times for flights when doing multi-city reservations. I don\'t like the time of one of the flights. They don\'t offer any other option this way.


InquiryId :  16124  InquiryType :  Billing  DateAndTime :  2007-09-09 15:54:15  Status :  Replied and Resolved
Replied By Karen O at 2007-09-11 10:39:53

Please go to your back office under online forms and complete the payment update form. Also verify your security code because typically when the expiration date changes so does the security code.
Replied By Karen O at 2007-09-11 10:39:22

Please go to your back office under online forms and complete the payment update form. Also verify your security code because typically when the expiration date changes so does the security code.
Customer submitted at 2007-09-09 15:54:15

Hello, For future monthly billing, my credit card number remains the same however my expiration date is now August of 2010. Thank you, Susan Miles


InquiryId :  16127  InquiryType :  New Reservation  DateAndTime :  2007-09-09 16:54:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 19:28:11

Hi,
Please use internet explorer for the search and to download powersearch toolbar.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-09 16:54:59

I am trying to make a reservation and it won\'t come up. Also I can\'t find out how to login. Also the powersearch toolbar won\'t download. Can someone help me on this? Thanks so much Stephanie


InquiryId :  16130  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-09 17:58:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 19:25:51

Hi,
Please delete all temporary internet files and try again.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-09 17:58:59

I am having problems finding and booking hotel rooms. I have tried to find a price on the Hyatt Grand Central in NY, NY. I can\'t even pull up the hotel. Also this week I tried to book a room in florida and nothing happened when I pushed book button. It would not allow me to book the room. This is very discouraging.


InquiryId :  16131  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-09 17:59:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 19:24:29

Hi,
The IATA number is stated the agent letter of verification . You can print this letter through your back office. You need to login to your dot biz and click on the RTA link on the top of the home page and then go down further where you can find the link to print the agent letter.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-09 17:59:51

Can anyone tell me where I can find out what my RTA # is. I want to book a room over the phone and the hotel is requesting that #.


InquiryId :  16145  InquiryType :  Magazines  DateAndTime :  2007-09-09 20:46:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-09 20:51:50

Hi,
Are you a member of WorldVentures ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-09 20:46:00

To whom it may concern this email is for Olivia gerlets, the senior hiring consultnt. Hi my name is becky gerlets I noticed that when i was checking my email that you had the same last name as my husband and i, and you said that we might be related. Do you know a gene gerlets from texas? I was married into the family when my husband and i got married. if you are related then you can email me back at gerletsbecky@yahoo.com thank you and have a nice day becky gelets


InquiryId :  16151  InquiryType :  General Questions  DateAndTime :  2007-09-09 22:00:00  Status :  Replied and Resolved
Replied By Sunny at 2007-09-11 22:04:52

Hi
We book only for economy class.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-11 22:04:18

Hi
We book only for economy class.

Thank You
WorldVentures Team
Customer submitted at 2007-09-09 22:00:00

How can I book a travel package that includes first class airfare? Everything in the packages is economy class. Does that just need to be booked separately? 817-577-9939


InquiryId :  16155  InquiryType :  Billing  DateAndTime :  2007-09-09 22:23:36  Status :  Replied and Resolved
Replied By Terri E at 2007-09-10 06:10:28

Barbara, thanks for your Inquiry, you have a business center, in your backoffice, on your dot.biz site, and you need to log in there and under the \\\"Main menu\\\" on the main page...stating \\\"welcome to your backoffice\\\" click on On-Line forms, and fill out a Membership cancellation form, this is the only way to cancel your business for tracking purposes. If you have any othe concerns please let us know. Thanks
Customer submitted at 2007-09-09 22:23:36

I would like to know how to opt out of this venture. I do not see any place on the web site to do so. I need to opt out or CANCEL immediately. Thanks, Barbara Rosier 865009 bwrosierintmktginc@yahoo.com OR brosier201@aol.com


InquiryId :  16159  InquiryType :  Existing Reservation  DateAndTime :  2007-09-09 23:44:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:21:21

Hi
Please come to livechat with the travel department.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-09 23:44:13

I made a reservation on line and explained that my son was traveling and did not have my credit card; however, I booked the room for him... I was told no problem... just call the hotel and verify the charge at the time of check in... Now the Hotel is not accepting my verbal authorization and will not check in my son..


InquiryId :  16165  InquiryType :  Flight  DateAndTime :  2007-09-10 07:28:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:07:25

Hi
Whatever is available is displayed through the powersearch. If you need further assistance with the booking, you can come to livechat . It is available between 8am to 8pm central time.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-10 07:28:32

Need two tickets from LAX to Prague One is perfect- Oct.15 and return Oct.24(departure date). Flt # 944 and connecting Flt # 9060 from Frankfurt The second ticket : Need same departure Oct. 15 but different return - Nov. 27 2007 I,m not getting the same flight from LAX while searching for the flight so, we can fly together. Please, can you help thank you Antonin Votruba 714-994-1472 cell 310 971-7237 avotruba@roadrunner.com


InquiryId :  16169  InquiryType :  All Other Commissions  DateAndTime :  2007-09-10 09:23:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:02:10

Hi
Can you please give the details of your reservation so that we can check ?

Thank you
WorldVentures Team.

Customer submitted at 2007-09-10 09:23:24

I have had another booking for flight and a car rental from my site. Why is this not showing up as bookings on my site? I asked about another last week that was done from my web site and I never heard back on that. This makes the second time that I have asked about this and have not heard anything. Can you please tell me what is going on? Thank you Brandy Lunt


InquiryId :  16170  InquiryType :  General Questions  DateAndTime :  2007-09-10 09:30:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-10 19:18:30

Hi,
You need to login to your dot biz office and go to online forms and then submit the membership cancellation form online.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-10 09:30:24

I would like to cancel my membership to world ventures as a representative and dreamtrips member Thank you linda chain.


InquiryId :  16180  InquiryType :  Hotel  DateAndTime :  2007-09-10 10:44:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 18:03:12

Hi
For flights, the vendor sites offer travel insurance . You can check that in their site , when it takes you to book on the vendor site.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-10 10:44:27

can I get travel insurance?


InquiryId :  16183  InquiryType :  Group Reservation  DateAndTime :  2007-09-10 11:17:18  Status :  Replied and Resolved
Replied By Mike K at 2007-09-10 14:35:37

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-10 11:17:18

I am looking for 9 rooms on the strip or very close.I found a room on this site at the Rio for $288 for November 15-19. Is it possible to book this many rooms at this rate? Thank you, Bryan


InquiryId :  16184  InquiryType :  General Questions  DateAndTime :  2007-09-10 11:26:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-11 19:59:59

Please go through the below link for more information on this.
https://www.worldventures.info/pdfs/WV10KGuarantee_terms.pdf

Thank you
worldventures Team
Customer submitted at 2007-09-10 11:26:08

I have been presented with the business opportunity. I have a question about the $10,000 guarantee. If I drop dead before I earn $10,000 will my estate be able to take advantage of the guarantee?


InquiryId :  16187  InquiryType :  Existing Reservation  DateAndTime :  2007-09-10 11:32:19  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 23:13:25

Hi
Your member id# is 887113 and password is aarondean1

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 23:13:20

Hi
Your member id# is 887113 and password is aarondean1

Thank You
WorldVentures Team
Customer submitted at 2007-09-10 11:32:19

I forgot my username and password. Please help!


InquiryId :  16189  InquiryType :  Billing  DateAndTime :  2007-09-10 11:40:31  Status :  Replied and Resolved
Replied By Karen O at 2007-09-11 10:09:09

This order is for your monthly payment for your RTA and Dream Trips membership. This will be processed on the 8th of each month.
Replied By Karen O at 2007-09-11 10:08:23

This order is for your monthly payment for your RTA and Dream Trips membership. This will be processed on the 8th of each month.
Replied By Karen O at 2007-09-11 10:08:09

This order is for your monthly payment for your RTA and Dream Trips membership. This will be processed on the 8th of each month.
Replied By Karen O at 2007-09-11 10:07:58

This order is for your monthly payment for your RTA and Dream Trips membership. This will be processed on the 8th of each month.
Customer submitted at 2007-09-10 11:40:31

i rec\'d an email regarding a recurring order. not really sure what this is since i don\'t think i\'ve ordered anything. order #1000058698. i would apprecaite more info regarding this shipment.


InquiryId :  16192  InquiryType :  Existing Reservation  DateAndTime :  2007-09-10 11:49:22  Status :  Pending
Customer submitted at 2007-09-10 11:49:22

How come you\'re here? buy prescription tramadol without [url=http://www.masthave.netfast.org/buy-tramadol/site_map.html]buy prescription tramadol without[/url]


InquiryId :  16195  InquiryType :  All Other Commissions  DateAndTime :  2007-09-10 11:58:45  Status :  Replied and Resolved
Replied By Stephen E at 2007-09-13 10:03:47

Good Afternoon, This is Stephen with client services. I am very concerned, we do not sell any other products but travel. If you are seeing other products on your site please contact me immediatly at 972-805-9600 M-F 8am - 8 pm Central time. My name is Stephen ext 9622. Thanks, WV Client Services
Replied By Stephen E at 2007-09-13 10:03:13

Good Afternoon, This is Stephen with client services. I am very concerned, we do not sell any other products but travel. If you are seeing other products on your site please contact me immediatly at 972-805-9600 M-F 8am - 8 pm Central time. My name is Stephen ext 9622. Thanks, WV Client Services
Replied By Stephen E at 2007-09-13 10:03:00

Good Afternoon, This is Stephen with client services. I am very concerned, we do not sell any other products but travel. If you are seeing other products on your site please contact me immediatly at 972-805-9600 M-F 8am - 8 pm Central time. My name is Stephen ext 9622. Thanks, WV Client Services
Replied By Stephen E at 2007-09-13 10:02:54

Good Afternoon, This is Stephen with client services. I am very concerned, we do not sell any other products but travel. If you are seeing other products on your site please contact me immediatly at 972-805-9600 M-F 8am - 8 pm Central time. My name is Stephen ext 9622. Thanks, WV Client Services
Customer submitted at 2007-09-10 11:58:45

hello I have noticed that I can make purchases on my .com site...I have made a purchase and wonder where do I see my commission paid on that order??? I am telling everyone at our Houston meetings every week about using that site to order/purchase all items including travel..I want to order a camera, flowers, TV and screen maybe a computer.....Please let me know ASAP...we are spreading the news about this incredible site NOW working...


InquiryId :  16197  InquiryType :  Flight  DateAndTime :  2007-09-10 12:13:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 18:34:42

Hi,
You can chat with anyone in livechat. I may not be available that time. Also , did you submit the group request form for the group travel ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 11:38:30

Aruna I tried to chat with you and this is what i got from Dream trips Please wait for a site operator to respond. You are now chatting with \'MichaelK\' MichaelK: Hello. Allow me to introduce myself as your DreamTrip coordinator. How can I help you today? Mary James: Aruna wanted me to get on a chat with her MichaelK: Who is Aruna? Mary James: this is the message i got from Aruna Mary James: Replied By Aruna A at 2007-10-01 19:21:23 Hi, Livechat is open from 8am to 8pm central time. Thank you, WorldVentures Team. -------------------------------------------------------------------------------- Customer submitted at 2007-10-01 15:21:15 Aruna when would you like me to come to live chat on this I can not get on the internet at my home right now so it would have to be during lunch time during the day. Mary -------------------------------------------------------------------------------- Replied By Aruna A at 2007-09-28 18:01:16 Hi Please come to livechat . Thank you WorldVentures Team. -------------------------------------------------------------------------------- Customer submitted at 2007-09-10 12:13:08 I would like to book a group from tulsa oklahoma to sydney australia and they were quoted a price from united of 1976.00 per person and i could not find that flight when i did a search what am i doing wrong. Mary James: I tried to chat with Aruna in the Travel Agent chat but Rick told me I could chat with Aruna in Dreamtrips MichaelK: Sorry, there is no Aruna in this department. Mary James: okay thanks
Replied By Aruna A at 2007-10-01 19:21:23

Hi,
Livechat is open from 8am to 8pm central time.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 15:21:15

Aruna when would you like me to come to live chat on this I can not get on the internet at my home right now so it would have to be during lunch time during the day. Mary
Replied By Aruna A at 2007-09-28 18:01:16

Hi
Please come to livechat .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-10 12:13:08

I would like to book a group from tulsa oklahoma to sydney australia and they were quoted a price from united of 1976.00 per person and i could not find that flight when i did a search what am i doing wrong.


InquiryId :  16200  InquiryType :  New Reservation  DateAndTime :  2007-09-10 12:26:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-10 19:27:42

Hi,
Whatever is available will be displayed. You can give a general search and check if it is there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-10 12:26:33

Hi, I am trying to get rates for the Hilton Hotel in Staten Island for Friday the 14th of September and this does not come up at all. Could you please tell me why I can\'t get this hotel to come up in my search? Sincerely, Joyce Carter


InquiryId :  16202  InquiryType :  Group Reservation  DateAndTime :  2007-09-10 12:50:58  Status :  Replied and Resolved
Replied By Mike K at 2007-09-10 14:36:52

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-10 12:50:58

I would like for you to book 52 seats on US airway 6019 leaving Tulsa Oklahoma July 8, 2008 for Sydney Australia and returning to Tulsa from Sydney on July 21, 2008 for 2038.00 per person they have 250.00 per person for deposit and would like to make monthly payments please contact Tonja Senn regarding this booking her email is daretwodream@sbcglobal.net or phone her at 918-914-3212 and leave a voice mail if she does not answer. Please contact her today. There is a question about the return flight if you will do a search it looks like they leave Australia at 240pm and arrive in Tulsa at1027 pm the same day which can not be true. please advise Mary also email me with the same as you do to Tonja Senn


InquiryId :  16208  InquiryType :  Existing Reservation  DateAndTime :  2007-09-10 13:37:33  Status :  Replied and Unresolved
Customer submitted at 2007-09-10 13:37:33

I want to confirm my hotel and flight reservations for September 13-18, 2007.


InquiryId :  16209  InquiryType :  Existing Reservation  DateAndTime :  2007-09-10 13:40:32  Status :  Replied and Unresolved
Customer submitted at 2007-09-10 13:40:32

I want to confirm my reservations for September 13-18, 2007 to puerto vallarta mexico.


InquiryId :  16213  InquiryType :  Flight  DateAndTime :  2007-09-10 14:14:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 17:59:01

Hi
There is no commission on any air reservation whether it is domestic or international.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-10 14:14:07

I would like to know if someone book international flight on one of the Travel Agent WorldVenture site, do they get commission on International booking. I know that there are no commission on domestic booking. Thanks you Arnold


InquiryId :  16218  InquiryType :  Magazines  DateAndTime :  2007-09-10 14:40:15  Status :  Replied and Resolved
Replied By Sunny at 2007-09-11 19:20:38

Hi
your .biz back office link is http://orlandob747.worldventures.biz/. Login id is 898115 and password is 12345.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-11 19:20:08

Hi
your .biz back office link is http://orlandob747.worldventures.biz/. Login id is 898115 and password is 12345.

Thank You
WorldVentures Team
Customer submitted at 2007-09-10 14:40:15

hello, i\'m a new rep with org. i don\'t remember my login and/or the password i have is not allowing me access. please advise. i have questions regarding entities and thier memberships and how they would utilize dreamtrip assignments. thank you. Orlando Boyd


InquiryId :  16220  InquiryType :  New Reservation  DateAndTime :  2007-09-10 14:57:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-11 22:04:36

Please run a search under cruise tab of your .com site, if you have problem finding a deal, you can email the enquiry to travel@worldventures.com or come to live chat and talk to travel department rep who can help you in this regards.

Thank you
worldventures Team
Customer submitted at 2007-09-10 14:57:38

I am trying to book a Carnival Cruise for the Mexico Riviera in June 2008, I cannot find anything available for this time period, on the Carnival website it is showing they have a cruise going on.


InquiryId :  16227  InquiryType :  Billing  DateAndTime :  2007-09-10 15:53:00  Status :  Replied and Resolved
Replied By Terri E at 2007-09-11 07:08:46

Nelda, thanks for your Inquiry. You must go into your backoffice on your dot.biz site, under Support/ On-line forms and fill out a Membership cancellation form and submit it, so that billing may close you business...it takes 2-3 days and you will receive a e-mail when its completed. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-10 15:53:00

I wish to cancel my membership.


InquiryId :  16236  InquiryType :  General Questions  DateAndTime :  2007-09-10 17:30:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-12 22:03:23

Thank you for the information.

Thank you
worldventures Team
Customer submitted at 2007-09-10 17:30:12

To Whom It May Concern: My name is Whitney Peterson, I am a Project Coordinator with Symbolic Interactive. We manage the Website for Rancho Bernardo Inn Golf Resort & Spa, located in San Diego, CA. We understand that your Website references the \'Buena Vista Spa\' at Rancho Bernardo Inn. We want to notify you that the Resort has just completed a $25 million dollar renovation, that included a complete renovation of the Spa. The \'Buena Vista Spa\' has also been renamed to, \'The Spa at Rancho Bernardo Inn\'. Please use the following information to update the Spa\'s information on your Website: The Spa at Rancho Bernardo Inn - located at Rancho Bernardo Inn Golf Resort & Spa Spa link: http://www.ranchobernardoinn.com/spa.html Resort Website: www.RanchoBernardoInn.com Spa Phone: 858-675-8471 17550 Bernardo Oaks Drive San Diego, CA 92128 We thank you for providing this information on your Website. Please let us know if you have any questions.


InquiryId :  16238  InquiryType :  Dot Com Site  DateAndTime :  2007-09-10 18:09:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-10 20:14:00

Hi,
Please login to your dot com site to upload picture on the site . The photo uploaded for the RTA card will not show up on your dot com site . You have to upload it seperately.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-10 18:09:21

We are trying to upload photos to our websites. Also the photos will be used on our RTA cards. However they don\'t seem to uploading. The photos show up in the back office, but not on the .com site.


InquiryId :  16241  InquiryType :  Reactivation Membership  DateAndTime :  2007-09-10 18:29:35  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-21 13:18:20

Hello Donna, The advantage of enrolling your husband is to help increase the members of your team. You are basically doubling your volume because you have the capabilities of receiving commissions from two different positions as opposed to one. If your husband is assisting you with your business, it is really up to you if you would like for him to give your personal business presentations. Unfortunately, if a particular airline does not show on a search, you are not able to book that flight through us. Please feel free to contact us at 972-985-6841 if you have any further question or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-10 18:29:35

I just signed up today as an RTA, I would like to know what advantage there is in having my husband sign up as a representative. If we are building a downline, why not have everything under me and my husband refers everything to me. THe next question, Can my husband give presentations for my business without being a rep? What do you do in the case where people have a favorite airline such as Southwest and Southwest doesn\'t show on the searches?


InquiryId :  16243  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-10 18:39:04  Status :  Replied and Resolved
Replied By Sunny at 2007-09-11 19:08:06

Hi
The mega meta can be found by clicking on the destinations listed at the bottom of the dot com page.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-11 19:07:22

Hi
The mega meta can be found by clicking on the destinations listed at the bottom of the dot com page.

Thank You
WorldVentures Team
Customer submitted at 2007-09-10 18:39:04

i am wondering where i can find the Mega Meta on the new layout of the wv.com site;;; I would like to see on one page (hotel, flight and car); and or also pick a structure location and find a hotel near the struture.


InquiryId :  16247  InquiryType :  Flight  DateAndTime :  2007-09-10 20:13:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 17:58:11

Hi
You can search for only economy class.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-10 20:13:02

HOW DO I SEARCH FOR FIRST CLASS FLIGHTS?


InquiryId :  16249  InquiryType :  Dreamtrips  DateAndTime :  2007-09-10 20:42:23  Status :  Replied and Resolved
Replied By Mike K at 2007-09-11 06:49:26

Each trip is a little different, you can find the cancellation policy for each trip at the very bottom of the description page.
Customer submitted at 2007-09-10 20:42:23

Can you please tell me what your cancelation policy is for the dreamtips vacations?


InquiryId :  16253  InquiryType :  Existing Reservation  DateAndTime :  2007-09-10 21:08:09  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 17:53:11

Hi
Please come to livechat with the travel department at the earliest.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-10 21:08:09

I accidentally booked the Hyatt Summerfield in burlington and I needed to be staying at the Hyatt Summerfield in Waltham. Is it too late to cancel this reservation or transfer it? Sorry. My mistake


InquiryId :  16255  InquiryType :  Flight  DateAndTime :  2007-09-10 22:18:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 17:50:58

Hi
Once you get the search results, you need to select the preferred flight and click on book direct link and continue with it .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-10 22:18:10

How do I book my flight after doing the search?


InquiryId :  16256  InquiryType :  Existing Reservation  DateAndTime :  2007-09-10 22:18:49  Status :  Pending
Customer submitted at 2007-09-10 22:18:49

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InquiryId :  16258  InquiryType :  Existing Reservation  DateAndTime :  2007-09-11 00:02:46  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:45:39

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:45:34

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-11 00:02:46

hello why are my bookings not listed? venita haynes #891840 I know a friend of mine rented a car and just this weekedn a friend rented a hotel in las vegas


InquiryId :  16265  InquiryType :  Dreamtrips  DateAndTime :  2007-09-11 07:31:47  Status :  Replied and Resolved
Replied By Terri E at 2007-09-11 07:06:33

Mr Wilhite, thanks for your Inquiry. we have updated you account to reflect only the RTA that you will be billed for on the 22nd of September and going forward. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-11 07:31:47

I need to cancel dream trips immediately. I am also in the RTA program but i want to cancel dreamtrips. Please call me asap Michael


InquiryId :  16267  InquiryType :  Existing Reservation  DateAndTime :  2007-09-11 07:41:15  Status :  Replied and Unresolved
Replied By Sunny at 2007-09-27 22:18:42

Hi
May I have the booking id# and the passenger name.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:18:26

Hi
May I have the booking id# and the passenger name.

Thank You
WorldVentures Team
Customer submitted at 2007-09-11 07:41:15

how long before i get my confirmation?


InquiryId :  16273  InquiryType :  Dreamtrips  DateAndTime :  2007-09-11 09:19:36  Status :  Replied and Resolved
Replied By Mike K at 2007-09-11 13:03:56

What would you like to know, are you interested in a particular trip that we have listed?
Customer submitted at 2007-09-11 09:19:36

Hi I\'m interested in your dreamtrips package....can you send me some info on this?


InquiryId :  16274  InquiryType :  Existing Reservation  DateAndTime :  2007-09-11 09:41:12  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:44:03

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:43:56

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-11 09:41:12

My father booked a flight from LAX to the Czech Republic and put in the wrong date for his return. he can not be gone for 6 weeks, he would loose his job. Can you please change his return date?? REF # 2JLV9S I am his daughter and trying to help him with this. Dasha


InquiryId :  16277  InquiryType :  Group Reservation  DateAndTime :  2007-09-11 09:45:23  Status :  Replied and Resolved
Replied By Mike K at 2007-09-11 13:05:05

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-11 09:45:23

I would like to book a group vacation for a family reunion. I\'d like for the trip to be somewhere along the West Coast. Even Mexico wouldn\'t be bad. We will take this vacation in the Summer of 2008. There will be 8 adults and 5 children.


InquiryId :  16280  InquiryType :  New Reservation  DateAndTime :  2007-09-11 09:59:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-11 19:05:10

Please use the powersearch under hotel tab to get quote on hotel you are looking for.

Thank you
worldventures Team
Customer submitted at 2007-09-11 09:59:13

I can\'t book a reservation for the Embassy Suites in Grapvine. Nothing is pulling up and I don\'t know how to use the powersearch toolbar. I need to book this today.


InquiryId :  16282  InquiryType :  General Questions  DateAndTime :  2007-09-11 10:15:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-11 19:14:23

You can go through compensation plan link below for more information and also contact the person who introduced you to worldventures . Our customer service phone number is 972-805-9600
https://www.worldventures.info/pdfs/wvcompplan.pdf

Thank you
worldventures Team
Customer submitted at 2007-09-11 10:15:15

I would like to know more about working with your company. I recently found some information about a couple of people who work with your company coming from GTT. I don\'t believe everything I read, so I am contacting you for a response. I have thoroughly looked over World Ventures, and this is my only concern. Please have someone contact me regarding this, Thank You.


InquiryId :  16294  InquiryType :  Billing  DateAndTime :  2007-09-11 12:37:49  Status :  Replied and Resolved
Customer submitted at 2007-09-11 12:37:49

I am a current RTA and would like to commucicate with someone concerning billing, site set-up, etc. Please contact me by cell 562-544-5015 after 1:30 pm (PST). Thanks, Raymond


InquiryId :  16295  InquiryType :  Billing  DateAndTime :  2007-09-11 12:38:07  Status :  Replied and Resolved
Customer submitted at 2007-09-11 12:38:07

I am a current RTA and would like to commucicate with someone concerning billing, site set-up, etc. Please contact me by cell 562-544-5015 after 1:30 pm (PST). Thanks, Raymond


InquiryId :  16300  InquiryType :  New Reservation  DateAndTime :  2007-09-11 13:22:28  Status :  Replied and Resolved
Replied By Sunny at 2007-09-11 18:48:40

Hi
Can you please give a search using the POwersearch submit your reservation request, if you still find difficult you can come to livechat selecting travel department and our agents will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-11 18:48:09

Hi
Can you please give a search using the POwersearch submit your reservation request, if you still find difficult you can come to livechat selecting travel department and our agents will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-09-11 13:22:28

I need to go to Catalina Island from Long beach? Any packages for a trip like that


InquiryId :  16306  InquiryType :  Events  DateAndTime :  2007-09-11 13:55:01  Status :  Replied and Resolved
Replied By Sunny at 2007-09-11 18:36:19

Hi
You can take your family member and one guest.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-11 18:31:54

Hi
You can take your Dad only.

Thank You
WorldVentures Team
Customer submitted at 2007-09-11 13:55:01

Can I take my Dad and companion on the dream trip with myself and my husband?


InquiryId :  16307  InquiryType :  Dot Com Site  DateAndTime :  2007-09-11 14:14:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-11 18:55:32

Hi,
You need to login to your dot com site to upload your photo for the website.

Thank you,
WorldVentures Team.

Replied By Aruna A at 2007-09-11 18:55:11

Hi,
You need to login to your dot com site to upload your photo for the website.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-11 14:14:23

Hello can you please help me with my .com site? I don\'t see my picture there Thank you Etty


InquiryId :  16310  InquiryType :  Magazines  DateAndTime :  2007-09-11 14:55:31  Status :  Replied and Resolved
Replied By Sunny at 2007-09-11 18:17:59

Hi
The member id# is 869307 and password is password.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-11 18:17:17

Hi
The member id# is 869307 and password is password.

Thank You
WorldVentures Team
Customer submitted at 2007-09-11 14:55:31

I have lost my user ID and my password. I am Susan Sup from Wheaton, IL 60187. Please help so I can log in to my backroom. Thanks. S. Sup


InquiryId :  16312  InquiryType :  Dot Biz  DateAndTime :  2007-09-11 15:27:24  Status :  Replied and Resolved
Replied By Sunny at 2007-09-11 18:06:04

Hi
Login to your .com site (https://www.world-venture.com/) and then click on \\\\\\\'update the text on your website\\\\\\\' link and type the message in the text box provided.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-11 18:05:37

Hi
Login to your .com site (https://www.world-venture.com/) and then click on \\\'update the text on your website\\\' link and type the message in the text box provided.

Thank You
WorldVentures Team
Customer submitted at 2007-09-11 15:27:24

I have typed in my welcome to my website twice. It is not showing up even though I click on \"Update\" or just press \"enter\". Why is it not showing up?


InquiryId :  16332  InquiryType :  Existing Reservation  DateAndTime :  2007-09-11 19:01:39  Status :  Replied and Unresolved
Replied By Sunny at 2007-09-27 22:16:05

Hi
May I have your booking id#

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:15:58

Hi
May I have your booking id#

Thank You
WorldVentures Team
Customer submitted at 2007-09-11 19:01:39

I booked 4 rooms I had to use a credit card to reserve can I still pay with a check at the hotel?


InquiryId :  16340  InquiryType :  Existing Reservation  DateAndTime :  2007-09-11 19:31:29  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:31:12

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:31:08

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-11 19:31:29

This is my second email. I booked the wrong hotel. I was trying to book The Hyatt Summerfield in Watham instead of Woburn. I need this remedied as soon as possible. Can someone please respond as soon as possible?


InquiryId :  16344  InquiryType :  New Reservation  DateAndTime :  2007-09-11 19:49:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-11 18:50:58

If you are having difficulty booking cruise, you can come to live chat and travel department rep will be able to help you or you can email the enquiry to travel@worldventures.com

Thank you
worldventures Team
Customer submitted at 2007-09-11 19:49:15

Carnival Cruise Lines - November 29th. The website is telling me there are cabins available, but when I click on \"book\", it says no availability.


InquiryId :  16353  InquiryType :  Magazines  DateAndTime :  2007-09-11 21:09:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-11 20:59:41

Hi,
Please go to kathyheston.worldventures.biz and login with your member id 875111 and password and it will take you to the dot biz site.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-11 21:09:16

i have to go to .com to get to biz. i continually have prospective members tell me that they cannot get on my web site!


InquiryId :  16354  InquiryType :  Magazines  DateAndTime :  2007-09-11 21:16:33  Status :  Replied and Resolved
Replied By at 2007-09-17 05:06:27

You need not go to your .com site to get to your .biz site, just type the subdomainname.worldventures.biz to get to your .biz site, can I have your member id name to check if there is a problem with your site?

Thank you
worldventures Team
Customer submitted at 2007-09-11 21:16:33

i have to go to .com to get to biz. i continually have prospective members tell me that they cannot get on my web site!


InquiryId :  16360  InquiryType :  Magazines  DateAndTime :  2007-09-11 22:07:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-11 21:05:42

Hi,
Please use the powersearch to get the lowest fares available.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-11 22:07:25

can you tell me if I can book flight 406 flying UE to Auckland NZ from Melbourne Australia on 27/11/07 and returning 1/12/07 from Auckland to Melbourne on Qantas flight 26. How much?


InquiryId :  16364  InquiryType :  General Questions  DateAndTime :  2007-09-11 22:55:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-12 21:52:32

Hi,
please come to livechat with the travel department and we will assist you .

Thank you,
WorldVentures Team.

Replied By risaf risaf at 2007-09-12 21:52:17

Your reservation was cancelled as per your request.

Thank you
worldventures Team
Replied By Aruna A at 2007-09-12 21:52:04

Hi,
please come to livechat with the travel department and we will assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-11 22:55:44

My sister-in-law & her fiance booked a flight, hotel, and a rental car using my website, but they have not received any confirmation emails for the hotel or the flight. Hotel Tracking #: GRP41R32P9N4 Flight Tracking #: GRP4R31L1T5R Please advise


InquiryId :  16376  InquiryType :  Billing  DateAndTime :  2007-09-12 07:28:34  Status :  Replied and Resolved
Replied By Karen O at 2007-09-13 08:26:21

Please go to your back office and click on online forms. Complete and submit the \\\\\\\"payment update\\\\\\\" form.
Replied By Karen O at 2007-09-13 08:25:33

Please go to your back office and click on online forms. Complete and submit the \\\"payment update\\\" form.
Customer submitted at 2007-09-12 07:28:34

I need to give a credit number the old one has expired. I received an email from regading payment.


InquiryId :  16381  InquiryType :  Existing Reservation  DateAndTime :  2007-09-12 08:38:58  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:17:04

Hi
Our new support number is 972 805 9600

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:16:46

Hi
Our new support number is 972 805 9600

Thank You
WorldVentures Team
Customer submitted at 2007-09-12 08:38:58

I want to know the customer service phone number, please, as soon as possible.


InquiryId :  16382  InquiryType :  Reactivation  DateAndTime :  2007-09-12 08:40:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-12 21:42:09

972 805 9600 is our customer service number.

Thank you
worldventures Team
Replied By risaf risaf at 2007-09-12 21:41:35

972 805 9600 is our customer service number.

Thank you
worldventures Team
Customer submitted at 2007-09-12 08:40:17

I want the customer service number as soon as possible. I have an issue with my billing.


InquiryId :  16383  InquiryType :  Dreamtrips  DateAndTime :  2007-09-12 09:02:35  Status :  Replied and Resolved
Replied By Mike K at 2007-09-12 14:51:38

Which trip, when and where?
Replied By Mike K at 2007-09-12 14:51:34

Which trip, when and where?
Replied By Mike K at 2007-09-12 14:51:17

Which trip, when and where?
Customer submitted at 2007-09-12 09:02:35

I need to get details of my dreamtrip.


InquiryId :  16384  InquiryType :  New Reservation  DateAndTime :  2007-09-12 09:35:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-12 21:00:20

Where did you come across this promotion, can you please give me the url of the page you are looking at?

Thank you
worldventures Team
Customer submitted at 2007-09-12 09:35:19

I am interested in the Test Drive Honeymoon at Sandals w/air promotion. What are the details? God Bless.


InquiryId :  16390  InquiryType :  Magazines  DateAndTime :  2007-09-12 10:13:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-12 20:22:00

Hi,
Please use the powersearch on the dot com site to get the best available fares.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-12 10:13:35

How do we schedule flights from Fort Myers to Naples, Florida?


InquiryId :  16396  InquiryType :  Dreamtrips  DateAndTime :  2007-09-12 10:38:23  Status :  Replied and Resolved
Replied By Mike K at 2007-09-12 14:53:23

Yes you can cancel there may be a charge for cancelling, you can find the cancellation policy at the bottom of the description page.
Customer submitted at 2007-09-12 10:38:23

ONCE YOU\'VE SIGNED UP FOR A DREAM TRIP IS THERE ANY WAY TO CANCEL? I\'M SIGNED UP FOR THE VEGAS TRIP IN NOVEMBER.


InquiryId :  16397  InquiryType :  Existing Reservation  DateAndTime :  2007-09-12 10:49:15  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:30:45

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:30:40

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-12 10:49:15

I need to alter something to my reservation, can you please call me, 305-457-5785. My tracking number is GRPOR766113W


InquiryId :  16402  InquiryType :  All Other Commissions  DateAndTime :  2007-09-12 12:20:50  Status :  Replied and Resolved
Replied By Angela H at 2007-09-17 07:30:53

Dear Brandi, If you could please provide me with the booking or confirmation number, along with your Dealer Id I\\\'d be happy to further look into this matter for you. Sincerely, Client Services
Customer submitted at 2007-09-12 12:20:50

In reviewng my commissions, I see that I was not given a commission for a Hawaiian cruise I booked for a couple in August.


InquiryId :  16407  InquiryType :  New Reservation  DateAndTime :  2007-09-12 12:46:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-12 19:48:38

Hi,
Please go to your dot com site and go to group travel and submit a request there. Someone will get back to you with the quote within 72 hours.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-12 12:46:53

Need to find options for a group to stay and golf in and around Monterey, Marina and Carmel California. How should I go about that research..? Rick Schriver RTA


InquiryId :  16416  InquiryType :  All Other Commissions  DateAndTime :  2007-09-12 14:37:56  Status :  Replied and Resolved
Replied By Angela H at 2007-09-17 07:38:18

Dear Ken, First, welcome to the WorldVentures team. This is an exciting time to join due to our growing success! To answer your question travel commissions work as follows: When one of your customers books travel through your .com site they will receive a WorldVentures booking id-from this you can track your business. To view your bookings login to your .com site and click the link on the left \\\"See bookings from your site\\\" all bookings made on your site will then appear. WorldVentures receives the commission approximately 60-120 days from the date of travel for the vendor to pay out commissions to WorldVentures. This commission is only paid on the base amount. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commissions we receive range from 5% to 10% depending on the vendor. Cruise bookings usually receive 10% commission. The commission we receive we split evenly with you the rep, you receive 50%. This is by far the most competitive compensation plan any company has ever dreamt of offering. I hope this has been helpful to you and feel free to write back with any further questions. Sincerely, Client Services
Customer submitted at 2007-09-12 14:37:56

What is the commission structure for booking cruises? It is a percentage? or a flat amount per passenger or booking? thx Ken Nelson


InquiryId :  16417  InquiryType :  Existing Reservation  DateAndTime :  2007-09-12 14:48:57  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:22:12

Hi
The dates against booking id# GRPB511427Y9 was changed as per your instruction.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:22:06

Hi
The dates against booking id# GRPB511427Y9 was changed as per your instruction.

Thank You
WorldVentures Team
Customer submitted at 2007-09-12 14:48:57

I booked the wrong dates. It is to be in 10/1 and out on 10/5. I booked it for september 24-28. How can I change it.


InquiryId :  16426  InquiryType :  Existing Reservation  DateAndTime :  2007-09-12 15:58:52  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:27:05

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:27:00

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-12 15:58:52

I have sent in my resignation to World Ventures on 9-8-07 by fax. Is it still possible to give my position to someone who is interested in your program instead of trying to get a refund from your company? Thanks Marianne Leake


InquiryId :  16429  InquiryType :  Existing Reservation  DateAndTime :  2007-09-12 16:04:53  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:26:23

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:26:18

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-12 16:04:53

I WISH TO BOOK SOME SHORE EXCURSIONS ON A CRUISE THAT I\'VE ALREADY BOOKED PASSAGE. HOW DO I DO THIS ON THIS WEB SITE?


InquiryId :  16431  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-12 16:33:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-12 20:20:05

Photo for member id 893195 has not been uploaded yet, please upload the photo and once it is approved within 7-10 business your card will be mailed out.

Thank you
worldventures Team
Customer submitted at 2007-09-12 16:33:59

I have not recieved my RTA card why?


InquiryId :  16432  InquiryType :  Existing Reservation  DateAndTime :  2007-09-12 16:45:12  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:25:53

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:25:47

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-12 16:45:12

I became a member of WV in July of this year and have yet to receive my RTA Id card. I will be leaving for a trip in two weeks and would like to have the ID card before I leave. Please expedite. My picture is on my web site.


InquiryId :  16433  InquiryType :  Existing Reservation  DateAndTime :  2007-09-12 16:45:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-29 01:29:46

Hi
Your photo is uploaded but pending approval . Please check the status tomorrow and once it is approved, it will take 10 business days for you to receive the card. But , if you are leaving for a trip, you can print and take the agent verification letter with you while travelling.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-12 16:45:19

I became a member of WV in July of this year and have yet to receive my RTA Id card. I will be leaving for a trip in two weeks and would like to have the ID card before I leave. Please expedite. My picture is on my web site.


InquiryId :  16435  InquiryType :  Billing  DateAndTime :  2007-09-12 17:02:12  Status :  Replied and Resolved
Replied By Karen O at 2007-09-13 07:32:32

Please go to your back office and choose the link that says online forms. Please complete the payment update form to update your billing information.
Replied By Karen O at 2007-09-13 07:31:59

Please go to your back office and choose the link that says online forms. Please complete the payment update form to update your billing information.
Customer submitted at 2007-09-12 17:02:12

I have moved here is my new address: Patricia Bonds 1251 Orchard Village Ln. # E Manchester, MO 63021 I think this is why my monthly charges have not gone through. Please let me know if this takes care of the problem. Thanks, Patricia Bonds


InquiryId :  16442  InquiryType :  New Reservation  DateAndTime :  2007-09-12 18:31:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-12 19:09:10

Hi,
Please use powersearch to get the best available fares through your dot com site.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-12 18:31:17

I am looking for hotels in the chicago area. Does this site offer any in that area?


InquiryId :  16454  InquiryType :  Hotel  DateAndTime :  2007-09-12 20:22:40  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:24:04

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:23:58

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-12 20:22:40

Hey Todd, Rachel and I are going to Catalina this weekend and were wandering if you have any deals. We want to stay friday night near the departure port and have the ferry included if possible. Unless you have a killer deal on the island. Please let me know if you have anything or if you can direct me to someone who might. Thanks and say hi to the family.. Jason and Rachel


InquiryId :  16455  InquiryType :  Events  DateAndTime :  2007-09-12 20:49:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-12 20:28:22

Yes, there will be a special fare and it will be updated in your back office.

Thank you
worldventures Team
Customer submitted at 2007-09-12 20:49:08

I am trying to find out whether there are any special rates for the Rio during the October 5-7th Accelleration Training. It doesn\'t appear to be. Thank you! Judy


InquiryId :  16463  InquiryType :  Hotel  DateAndTime :  2007-09-12 22:50:27  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:23:12

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:23:06

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-12 22:50:27

What are the cancelation policy on bookings?


InquiryId :  16464  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-12 23:09:30  Status :  Replied and Resolved
Replied By Nick at 2007-09-15 04:22:06

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-15 04:21:30

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-12 23:09:30

I am a new associate...have not taken my test or gotten number yet...I need to book reservations tomorrow...Can I get the benefits of being an associate?/ I don\'t have to travel until the 20th.. Thanks.


InquiryId :  16474  InquiryType :  New Reservation  DateAndTime :  2007-09-13 04:46:00  Status :  Replied and Resolved
Replied By Nick at 2007-09-15 04:20:23

Hi,
Please E-mail at travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-15 04:19:51

Hi,
Please E-mail at travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 04:46:00

Looking for an address for Hampton Inn on Amelia Island. I want the one on Atlantic Avenue (or a new name) as opposed to one at the Beach. No speakers on computer. Please advise here. Thanks.


InquiryId :  16475  InquiryType :  Billing  DateAndTime :  2007-09-13 05:08:42  Status :  Replied and Resolved
Replied By Terri E at 2007-09-13 05:42:32

Roger, thanks for your Inquiry. But Mr Webster# 884466 and Ms Lombard are Inactive due to there Credit Card\\\'s have declined payments on there recurring payments, If you would have them both contact Client Services to update there Credit Card info..it would be greatly appreciated contact us @ 972 985 6841. Thanks
Customer submitted at 2007-09-13 05:08:42

I am inquiring about the status of member #884466, Randy Webster. His icon has gone red, as had another of our members #881284, Bernice Lombard, who called the company and was told it was a clerical error on the company\'s part and would be corrected (as of this message Thurs. 4:30 am PST it has not). Coud you please check on and report on the status of both of these?


InquiryId :  16477  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 06:21:53  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 09:00:58

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 09:00:52

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 06:21:53

Please cancell my WorldVentures and stop auto payments from Unity Bank. Thank you, Melissa Grecco member#873085-1 sponsor:Mary Grecco 51 Rosemont Ringoes Road Ringoes, New Jersey 08551


InquiryId :  16478  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 06:27:40  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 09:00:33

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 09:00:28

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 06:27:40

Please cancell my WorldVentures and the auto payment from Unity Bank. Jacqueline Suezett Grecco 51 Rosemont Ringoes Road Ringoes, New Jersey 08551 I.D# 873083-1 Sponsor: Mary Grecco


InquiryId :  16479  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 07:22:13  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 09:00:04

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:59:59

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 07:22:13

can someone please tell me how much of a deposit my ckient is going to charged and when the balance is due? PLease reply to my email at tonycheverez@aol.com Thanks Tony


InquiryId :  16483  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-09-13 07:54:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 22:09:19

Hi,
You need to be referred by someone to join. If you don\\\'t know anyone , please call our customer service at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 07:54:35

I am interested in becoming an at home travel agent through your company. How dow I go about getting started?


InquiryId :  16489  InquiryType :  General Questions  DateAndTime :  2007-09-13 08:52:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 22:00:58

Hi,
Please login to your back office and submit the membership cancellation form online.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 08:52:58

I am not happy with this service. I would like a full refund. thanks, Donna Rodrigue


InquiryId :  16491  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 09:06:36  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:58:11

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:57:45

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:57:20

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:57:15

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 09:06:36

I would like to CANCEL my membership effective immediately. My credit card is no longer to be charged the monthly fee.


InquiryId :  16493  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 09:12:43  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:55:23

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:55:18

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 09:12:43

I HAVE CANCELLED MY WORLD VENTURES MEMBERSHIP YET I STILL RECEIVE RECORDED TELEPHONE INFORMATION AND MY WEBSITE IS STILL ACTIVE. PLEASE CANCEL ALL THINGS WORLD VENTURES IN MY NAME!!


InquiryId :  16499  InquiryType :  Dot Com Site  DateAndTime :  2007-09-13 09:36:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 20:52:53

Hi,
Please come to livechat and we can assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 09:36:59

Book buttons dont work on safari or firefox for MAC


InquiryId :  16501  InquiryType :  Dreamtrips  DateAndTime :  2007-09-13 09:47:49  Status :  Replied and Resolved
Replied By Mike K at 2007-09-14 06:59:10

Prices do change, this trip was listed months ago and now we are at the end of the season, prices are dropping. Recent weather may have contributed as well.
Customer submitted at 2007-09-13 09:47:49

DreamTrips prices are not that competitive compared to powersearch using the same dates. See Cozumel El cozumeleno all inclusive dream trips and compare using hotel powersearch. This not as big a bargain as advertised. I know prices change, but why is there a difference? I now show the savings at $178 per couple, which is good, but when taking into account $40 monthly, is almost break even for the customer.


InquiryId :  16502  InquiryType :  Dreamtrips  DateAndTime :  2007-09-13 09:48:00  Status :  Replied and Resolved
Replied By Mike K at 2007-09-14 06:59:41

See previous answer.
Customer submitted at 2007-09-13 09:48:00

DreamTrips prices are not that competitive compared to powersearch using the same dates. See Cozumel El cozumeleno all inclusive dream trips and compare using hotel powersearch. This not as big a bargain as advertised. I know prices change, but why is there a difference? I now show the savings at $178 per couple, which is good, but when taking into account $40 monthly, is almost break even for the customer.


InquiryId :  16505  InquiryType :  Dot Biz  DateAndTime :  2007-09-13 10:34:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 20:33:20

Hi,
Please come to livechat in the morning after 9 am central time and we can assist you when you are online.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 10:34:52

Goodmorning, I have changed my website URL and my password and cannot get signed into my dot biz site. Waiting for a reply. Thanks, Barb


InquiryId :  16506  InquiryType :  Dreamtrips  DateAndTime :  2007-09-13 10:36:10  Status :  Replied and Resolved
Replied By Mike K at 2007-09-14 07:01:22

We do appologize, we are undergoing changes on both sites.
Customer submitted at 2007-09-13 10:36:10

Why are the DreamTrips listed so out of order? It is very confusing. The top has available trips, the middle has sold out trips and last years trips and the bottom has more available trips. This needs to be organized much better as it is hard for people to navigate who are doing investigation.


InquiryId :  16516  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 11:54:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:50:37

Hi,
Please come to livechat with the travel department .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 11:54:22

I made a reservation over a week ago for Corky and Zabrina Kopp. Their confirmation number was GKr9p1k2w310. They have not received anything. What is the problem. It was a vacation package to Vegas.


InquiryId :  16517  InquiryType :  Reactivation  DateAndTime :  2007-09-13 12:04:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 19:59:59

Hi,
Please come to livechat in the morning and we can assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 12:04:46

Hi: I need to renew my membership. I am not certain how to go about this. Any help you might be able to give me I would appreciate. Thank you - Carol Hise, Referring Travel Agent - 850786


InquiryId :  16519  InquiryType :  Compliance  DateAndTime :  2007-09-13 12:12:59  Status :  Replied and Resolved
Customer submitted at 2007-09-13 12:12:59

To Whom it May Concern, I played in the 3rd Annual Society of Women Engineers golf tournament on Tuesday of this week at Lakeridge Golf Course here in Reno and got your company information in my tee packet. I have been the tournament director for the Marv Byars Memorial Golf Tournament since its inception in 2001. The tourney is a fund raiser for the civil engineering students at the University of Nevada and is sponsored and played by members of the American Society of Civil Engineers (ASCE) and Associated General Contractors (AGC), as well as other interested local businesses. We have always had it at the private ArrowCreek Country Club and for the past several years it has always been on the Friday between Father\'s Day and Independence Day. Next year we are going to change things around and hold the tourney on Monday, June 23, 2008. The reason we are doing this is to take advantage of ArrowCreek\'s generous offer to use both their 18 hole courses. We believe that we have created one of the better annual golf tournaments in the area and are optimistic that we can attract 240 golfers to play in it. We haven\'t had any difficulty the past few years filling one course with 144 golfers. One of the major attractions to our players is the opportunity to win expensive and unique prizes via hole-in-ones. In the past, we have had prizes that range from $10,000 cash to a $75K John Deere Back Hoe. Granted no one has yet won one of these prizes, but the hope is that someday someone will. We have always wanted someone to step up and sponsor an exotic trip as a hole-in-one prize, that is why I am contacting you. In case you aren\'t familiar with how these things work, the sponsor buys HIO insurance. In the event there is a HIO the insurance company pays out the prize no matter how many HIO\'s occur on that hole. The sponsor is only out the premium money and gets a lot of exposure from all of the players and volunteers at the tourney. Cost of insurance is based on the length of hole, number of players and value of the prize. The $75K prize had an insurance premium of $1,600, that is the most anyone has spent to date on insurance for our tournament. I would be more than willing to send you an entry form/sponsorship flyer for your convenience and interest. If needed, I would also be happy to sit down with someone from your company, and discuss our tournament, its benefit to the students and the opportunities there are to continue to make this one of the premier events in the Truckee Meadows. Please feel free to contact me anytime. Thank you for your time. Regards, Allen Tryon, P. E. Associate Civil Engineer, Capital Projects City of Reno 1 E. First St. 9th Floor 334-3332 Direct 334-1226 Fax


InquiryId :  16524  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 12:43:03  Status :  Pending
Customer submitted at 2007-09-13 12:43:03

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InquiryId :  16525  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 12:43:16  Status :  Pending
Customer submitted at 2007-09-13 12:43:16

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InquiryId :  16526  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 12:43:22  Status :  Pending
Customer submitted at 2007-09-13 12:43:22

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InquiryId :  16528  InquiryType :  Dreamtrips  DateAndTime :  2007-09-13 12:55:09  Status :  Replied and Resolved
Replied By Mike K at 2007-09-17 06:33:06

It does include taxes but not transfers.
Customer submitted at 2007-09-13 12:55:09

Does the Manzanillo Dream Trip Oct. 17-21 include all taxes & service fees? TOTAL price $179.99 per person. Online retail adds a service fee and tax to the rate. Please confirm


InquiryId :  16529  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-13 12:57:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 19:26:25

Hi,
Please come to livechat and we can assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 12:57:29

POWER SEARCH DOES NOT COME UP WITH ANY RESULTS.I tried numerous searches, but nothing comes up


InquiryId :  16536  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-13 13:54:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 19:18:19

Hi,
Please delete all temporary internet files and try again . If it still persists , please come to livechat .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 13:54:45

cars are not pulling up for me to rent how to see full size rentals ?


InquiryId :  16537  InquiryType :  All Other Commissions  DateAndTime :  2007-09-13 13:55:12  Status :  Replied and Resolved
Replied By Angela H at 2007-10-17 12:32:26

Dear Marty, Both the powersearch and quick search sites are commissionable. Make sure when the booking takes place that you are given a WorldVentures Booking ID along with the reservation. If you do not receive a WorldVentures Booking ID call us immediately to ensure you will receive a commission. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-09-13 13:55:12

I am trying to enroll somebody that books travel for his co-workers for his company. He stays at a Hilton in Pleasanton CA. I did not find this on the power search but did find it using the quick search button for $224/nt. If he books this hotel from the quick search after he enrolls as RTA, will he receive a travel commission? If so, Any idea how much that is?


InquiryId :  16539  InquiryType :  Group Reservation  DateAndTime :  2007-09-13 14:02:32  Status :  Replied and Resolved
Replied By Mike K at 2007-09-14 07:08:46

please follow these instructions, Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-13 14:02:32

I\'d like to reserve 15 rooms at a hotel in Baton Rouge, LA. Check-in Nov. 15, 2007 - Check-out Nov. 18, 2007. The cheapest rates I got were: Best Western Chateau $99 + tax and Baton Rouge Days Inn $70 + tax


InquiryId :  16541  InquiryType :  General Questions  DateAndTime :  2007-09-13 14:10:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 22:25:54

Hi
Yes, Thank you .Please refer your tracking numbers so that the reservations can be checked.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 07:08:44

I did go to Live Chat with the Travel Department. I chatted with someone whose name begins with an I and he told me to go to you. I will try Live Chat again.
Replied By Aruna A at 2007-09-13 19:17:15

Hi,
Please come to livechat with the travel department and we will assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 14:10:20

Brenda Ball -WV ID 839473 e-mail: dbballteam@yahoo.com phone: 501/821 4777 I am checking to see when I will receive commission on the following reservations: WV tracking id NP39404FS Sheraton Reservation Confirmation: Number 593185700 Dwight McInturff June 6, 2007 – June 8, 2007 WV tracking id KV39406JL Sheraton Reservation Confirmation: Number 793185701 Dennis Ford June 6, 2007 – June 8, 2007 WV tracking id KV39409JL Sheraton Reservation Confirmation: Number 833185703 Ron Schrader June 6, 2007 – June 8, 2007 WV tracking id KV39412JL Sheraton Reservation Confirmation: Number 873185705 David Ball June 6, 2007 – June 8, 2007 WV tracking id KV39415JL Sheraton Reservation Confirmation: Number 363185810 Sam Newton June 6, 2007 – June 8, 2007


InquiryId :  16550  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 16:19:29  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:53:47

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:53:41

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 16:19:29

I have to cancel my flight for Sept 24th Flight reservation record locator Swiss KWCMYY TICKET # 7247673023703 FROM LAX TO MUC


InquiryId :  16553  InquiryType :  Flight  DateAndTime :  2007-09-13 17:01:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:54:41

Hi,
The reason why we dont search on Southwest is because they does not allow any metasearch to search its website.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 17:01:50

Why do you search southwest? -Matt


InquiryId :  16557  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 18:03:50  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:48:17

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:48:12

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 18:03:50

I reserved a cruise yesterday morning and haven\'t received any confirmation from you guys yet. I would like to know for sure that my reservation is made. Thanks!


InquiryId :  16560  InquiryType :  General Questions  DateAndTime :  2007-09-13 18:30:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 18:53:15

Hi,
The IATA number is given on the agent verification letter which you can use while booking.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 18:30:04

i need a copy of my travel agent card. i am online now and trying to book a reservation and they are asking me for information that i dont know.


InquiryId :  16561  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 18:32:57  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:47:50

Hi,
IF you submit your reservation request through his site then he will get the credit for it.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:47:45

Hi,
IF you submit your reservation request through his site then he will get the credit for it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 18:32:57

I\'m trying to book this trip through my brohter\'s worldventure website. How do I ensure he gets credit for this trip? You may call me at the number below.


InquiryId :  16570  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 19:28:30  Status :  Pending
Customer submitted at 2007-09-13 19:28:30

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InquiryId :  16574  InquiryType :  New Reservation  DateAndTime :  2007-09-13 20:00:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 18:45:22

Hi,
Please come to livechat and we can assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 20:00:19

Modify Flight Flight - 1 round trip ticket Sat, Oct 13 Depart: Arrive 3:20pm 4:25pm next day Denver, CO (DEN) to Tel Aviv, (TLV) Delta Air Lines - 1 Stop Flight 472 Delta Air Lines Flight 152 Sat, Oct 27 Depart: Arrive 5:50am 4:14pm Tel Aviv, (TLV) to Denver, CO (DEN) Delta Air Lines - 1 Stop Flight 173 Delta Air Lines Flight 945 The price with this flight is $1,365...is this the best price? I found the same flihgt on cheap tickets for the same price. This is an important trip for my mom and I want to make sure I get the right price. thanks, Julian


InquiryId :  16575  InquiryType :  Flight  DateAndTime :  2007-09-13 20:09:36  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:46:07

Hi,
Please E-mail at travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-13 20:09:36

I am trying to get round-trip flight information for a flight leaving RDC-Raleigh/Durham Airport or Richmond International Airport on Tuesday, November 18 going to Frigate Bay in Saint Kitts and Nevis returing on Sunday, November 23, 2007. The search did not recognize the city Frigate Bay in St. Kitts.


InquiryId :  16580  InquiryType :  Existing Reservation  DateAndTime :  2007-09-13 21:29:51  Status :  Replied and Unresolved
Customer submitted at 2007-09-13 21:29:51

I need departure times for my reservation.


InquiryId :  16583  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-13 21:49:20  Status :  Replied and Resolved
Customer submitted at 2007-09-13 21:49:20

Hi there: I\'m getting a bit fustrated. I still have not received my card. I\'m thinking about canceling my membership. I was told two weeks, and it has been over a month. I would like to upgrade my account, but I am becoming concerned about your lack of delivery. Please let me know when I can expect my card. Thanks, Shirley


InquiryId :  16584  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-13 21:49:29  Status :  Replied and Resolved
Customer submitted at 2007-09-13 21:49:29

Hi there: I\'m getting a bit fustrated. I still have not received my card. I\'m thinking about canceling my membership. I was told two weeks, and it has been over a month. I would like to upgrade my account, but I am becoming concerned about your lack of delivery. Please let me know when I can expect my card. Thanks, Shirley


InquiryId :  16585  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-13 21:49:50  Status :  Replied and Resolved
Customer submitted at 2007-09-13 21:49:50

Hi there: I\'m getting a bit fustrated. I still have not received my card. I\'m thinking about canceling my membership. I was told two weeks, and it has been over a month. I would like to upgrade my account, but I am becoming concerned about your lack of delivery. Please let me know when I can expect my card. Thanks, Shirley


InquiryId :  16586  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-13 21:50:03  Status :  Replied and Resolved
Customer submitted at 2007-09-13 21:50:03

Hi there: I\'m getting a bit fustrated. I still have not received my card. I\'m thinking about canceling my membership. I was told two weeks, and it has been over a month. I would like to upgrade my account, but I am becoming concerned about your lack of delivery. Please let me know when I can expect my card. Thanks, Shirley


InquiryId :  16587  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-13 21:50:09  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-09-21 06:41:38

Shirley Your RTA card was mailed yesterday morning. You should receive it sometime within the next 10-14 business days. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-09-15 07:03:50

Hi, my card number is 879007. I appreciate all the help. I am getting ready to book a trip for 2 to Sydney and Queensland for my son\'s 21st birthday, and really would like to use World Ventures for this. I was told prior to use the print out, but I want the card which looks more official. Thanks, Shirley
Replied By Alex Wolchik at 2007-09-14 06:25:08

shirley Can I please get your ID# so I can look into why you have not received your card. Thank You WorldVentures Fulfillment
Customer submitted at 2007-09-13 21:50:09

Hi there: I'm getting a bit fustrated. I still have not received my card. I'm thinking about canceling my membership. I was told two weeks, and it has been over a month. I would like to upgrade my account, but I am becoming concerned about your lack of delivery. Please let me know when I can expect my card. Thanks, Shirley


InquiryId :  16591  InquiryType :  New Reservation  DateAndTime :  2007-09-13 23:06:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-13 22:58:10

Hi,
You can go to your website to book flights, but there is no commission for air reservations.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-13 23:06:22

how do I book a flight as a RTA?


InquiryId :  16597  InquiryType :  Existing Reservation  DateAndTime :  2007-09-14 01:07:38  Status :  Pending
Customer submitted at 2007-09-14 01:07:38

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InquiryId :  16598  InquiryType :  Billing  DateAndTime :  2007-09-14 02:05:24  Status :  In Progress
Customer submitted at 2007-09-14 02:05:24

PLS note I called your customer service number and was told to e-mail you (this is my 5.e-mail) Awaiting your urgent reply** See below my original booking,then your e-mail on July 13. when we already had left on the trip TRIP STARTED JULY 12 !!!!!!!! That should not have happened,not being notified sooner ! ....we lost 7 hrs at the airport plus had to spend there at least 30.-- plus it cut down our trip time tremendously! Rather expensive for the 2 days that were left ! also Sprit airlines is very unfriendly not customer oriented,they did not charge us for checking ONE bag but on the return flight they charged us 10.-- for one bag ! When we bought a trip package! They did not acknowledge that ! in your booking e-mail you wrote: The TripTailor combines special rates that we receive from our air, hotel, and car suppliers for package inclusions. How would you feel ? ,this was not a good trip .. wish I can recommend your company and to make it better,thank you for issuing a partial refund. Thank you for your urgent reply,pls e-mail me back ! Have a blessed Day Romy Schneider 702-7313738 ----- Original Message ----- From: Romy To: Services, Travel Sent: Thursday, July 26, 2007 22:41 Subject: Re: PLS NOTE Important! Your Orlando, FL trip booked on TripTailor has been changed PLS NOTE how can you change this trip when we already had left !!!!!!!!!!!!!! and had a 7 hrs lay over lost 30.-- having to spend at the airport !!!!!!!!! This cut down our trip over 7 hrs. and was a very exspensive trip for the 2 days,left PLS show some consideration and send us a part refund! Thank you **************** Romy ----- Original Message ----- From: Services, Travel To: romy.schneider@cox.net Sent: Friday, July 13, 2007 19:08 Subject: FW: Important! Your Orlando, FL trip booked on TripTailor has been changed Dear Romy, Below is a schedule change email from the vendor, please review the details. Shiraz Travel Department Thank you for using WorldVentures for all your travel needs. For all requests that include air, please check in with the airline 24 hours before departure. WorldVentures tracking ID : GRPWU210362A -------------------------------------------------------------------------------- From: support@triptailor.com [mailto:support@triptailor.com] Sent: Fri 7/13/2007 4:09 AM To: Services, Travel Subject: Important! Your Orlando, FL trip booked on TripTailor has been changed THANK YOU FOR USING TripTailor Dear ROMY, Thank you for making your travel plans with TripTailor ! The airline has recently made a change to your flight schedule/flight numbers. Your travel plans have been updated and your current itinerary is shown below. Please review this information carefully and save this notification for future reference. If your purchase includes additional travel components, such as car or hotel, we have verified that these components will not be impacted by the change to your flight itinerary. A return call to TripTailor is not necessary. You may review your current travel reservations online, including all travel accommodations with the latest updates. We strongly recommend that you recheck your reservation on line 24 hours prior to departure for in the U.S. and Canada and 48 hours prior to departure for international flights for any last minute changes. Thank you, TripTailor ITINERARY INFORMATION Your Itinerary is: NK954 12JUL DEPARTS LAS VEGAS AT 1010P ARRIVES FT LAUDERDALE AT 540A NK974 13JUL DEPARTS FT LAUDERDALE AT 135P ARRIVES ORLANDO INTL AT 235P NK975 15JUL DEPARTS ORLANDO INTL AT 315P ARRIVES FT LAUDERDALE AT 415P NK777 15JUL DEPARTS FT LAUDERDALE AT 810P ARRIVES LAS VEGAS AT 1025P CUSTOMER SERVICE To cancel or modify your trip, call our Customer Service Center. Please reference your Trip ID: 271831529407 In the USA: 800-413-5771 **************************************************************LWWYPG From: TripTailor [mailto:reservations@triptailor.com] Sent: Sun 7/1/2007 11:20 PM To: Services, Travel Subject: TripTailor-Romy Schneider Orlando International Airport 271831529407 Dear Romy: Thank you for making your travel arrangements with TripTailor. We\'ve included a copy of your itinerary below for your records. ************************************************************** Travel Alert! ************************************************************** The TSA has adjusted its ban on liquids, aerosols, and gels, so you can now carry the following items on board your flight: -------------------- >Travel-size toiletries (3 ounces or less) that fit comfortably in a quart-size, clear plastic zip-top bag. One zip-top bag is permitted per passenger. Beverages and other items purchased in the secure boarding area. >At the security checkpoint, place the zip-top bag of liquids in a bin or on the conveyor belt for inspection. >Passengers carrying on larger amounts of prescription liquid medications, baby formula, and diabetic glucose treatments must declare these at the security checkpoint for additional screening. Arrive at the airport early. Enhanced security measures may mean longer lines at security checkpoints. This new security policy applies to all domestic and international flights departing from U.S. airports. We always recommend checking the TSA Web site (www.tsa.gov) for the most up-to-date information about security procedures. If you are departing from a non-U.S. airport, be sure to check that airport\'s security policies and pack accordingly. -------------------- Reservation Status: ------------------- Your TripTailor reservation is complete. You can find out which documents are required for your destination by visiting: http://www.travisa.com/partnerone To pass through airport security and proceed to your departure gate, you must have both your boarding pass and a valid, government-issued photo ID. Please also note the additional documentation requirements above for international flights. We encourage you to recheck your flights 24 hours before departure for domestic flights and 48 hours before departure for international flights. As a reminder, your ticket is electronic, so you will not receive a paper ticket in the mail. Your TripTailor Trip ID is: 2718 3152 9407 Your phone number for this trip: 702.731.3738 Itinerary for: Romy Schneider Mark Hartzell Flight Details: --------------- ______________________________________________________ Flight: Spirit Airlines flight 954 ( non-stop ) Operated by Spirit Airlines Depart: Las Vegas McCarran International Airport (LAS) - Terminal Information Unavailable Thu, Jul 12 at 10:10 PM Arrive: Fort Lauderdale/Hollywood International Airport (FLL) - Terminal Information Unavailable Fri, Jul 13 at 05:40 AM Seat: N/A Flight Time: 4 hrs 30 min ______________________________________________________ Flight: Spirit Airlines flight 198 ( non-stop ) Operated by Spirit Airlines Depart: Fort Lauderdale/Hollywood International Airport (FLL) - Terminal Information Unavailable Fri, Jul 13 at 06:40 AM Arrive: Orlando International Airport (MCO) - Terminal Information Unavailable Fri, Jul 13 at 07:35 AM Seat: N/A Flight Time: 0 hrs 55 min ______________________________________________________ Flight: Spirit Airlines flight 975 ( non-stop ) Operated by Spirit Airlines Depart: Orlando International Airport (MCO) - Terminal Information Unavailable Sun, Jul 15 at 03:15 PM Arrive: Fort Lauderdale/Hollywood International Airport (FLL) - Terminal Information Unavailable Sun, Jul 15 at 04:15 PM Seat: N/A Flight Time: 1 hrs 0 min ______________________________________________________ Flight: Spirit Airlines flight 777 ( non-stop ) Operated by Spirit Airlines Depart: Fort Lauderdale/Hollywood International Airport (FLL) - Terminal Information Unavailable Sun, Jul 15 at 08:10 PM Arrive: Las Vegas McCarran International Airport (LAS) - Terminal Information Unavailable Sun, Jul 15 at 10:25 PM Seat: ${seat} ${seat} Flight Time: 5 hrs 15 min _____________________________________________________ Hotel Details: -------------- ______________________________________________________ Hotel: Suburban Extended Stay Orlando North 210 N OXFORD ROAD Casselberry FL 32707 Tel: 4072657699 Room: 1 room,2 nights Room 1( 2Adults - Romy Schneider ) Standard Room with 1 Double Bed Smoking Check-in: Fri, Jul 13 Check-out: Sun, Jul 15 Policy: Guaranteed Late Arrival Status: MTS Confirmation Code: 333085455 Confirmation Code: 51193263 ______________________________________________________ Trip cost details: ------------------ All prices are shown in U.S. dollars: 2 adults Flight + Hotel Price: $809.84 Taxes and Fees (Flight + Hotel): $143.38 ----------- TripTailor Price: $953.22 Any incidental hotel charges such as extra person fees, parking, phone calls, room service or energy surcharges must be handled directly between you and the property. The TripTailor combines special rates that we receive from our air, hotel, and car suppliers for package inclusions. Our agreements with such suppliers prohibit us from breaking down the prices for the individual components. Our packages offer customers the convenience and savings of booking their entire trip in one transaction. ______________________________________________________ Customer Care ------------- If you need assistance with your TripTailor reservation, please contact the Customer Service Center and reference Trip ID 271831529407. If you\'ve purchased Additional Services, please contact TripTailor for any issues before your trip, but contact the provider once on your trip. There may be a penalty and/or and additional charge for changing a reservation, if your ticket is eligible for changes. From within the United States: TripTailor Support: 800-413-5771 E-mail address: support@triptailor.com _________________________________________________LWWYPG


InquiryId :  16610  InquiryType :  Flight  DateAndTime :  2007-09-14 09:47:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 00:42:05

Hi,
Please come to livechat in the morning.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-14 09:47:50

Flight information will not come up - it was working last night but will not today. Please help! I\'m looking for Detroit,MI (DTW) to Portland, Maine (MWE). Out on 10/12 Return 10/25


InquiryId :  16611  InquiryType :  Group Reservation  DateAndTime :  2007-09-14 09:49:29  Status :  Replied and Resolved
Replied By Mike K at 2007-09-17 06:34:36

Please provide more information please, where to, when, how many people?
Customer submitted at 2007-09-14 09:49:29

I tried to make a group reservation about 2 weeks ago and have not received any call back about it.


InquiryId :  16616  InquiryType :  Events  DateAndTime :  2007-09-14 10:42:53  Status :  Replied and Resolved
Replied By Nick at 2007-09-15 01:54:00

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-15 01:53:35

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-14 10:42:53

reserving flights


InquiryId :  16617  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-14 10:48:05  Status :  Replied and Resolved
Replied By Nick at 2007-09-15 01:52:49

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-15 01:52:23

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-14 10:48:05

Hello, I am simply browseing the site my friend sent me to ,,,I am in the My vacations section ready to book hotel and Air to Orlando but NO prices show for hotel at all, so I changed the date and month thinking the days were not available and still the same issue, I\'d like to give my friend business but I dont know how to use the search engine I am guessing???please help Thank You


InquiryId :  16618  InquiryType :  General Questions  DateAndTime :  2007-09-14 10:51:24  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-20 10:33:34

Hello Katina, We received your inquiry regarding becoming a member of World Ventures. Please visit www.worldventures.biz to obtain more information about this great business opportunity!!! If you have any further questions after viewing the website, please feel free to contact us at 972-985-6841. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-14 10:51:24

I don\'t have one but would like up to date information on becoming an affiliate and working from home. I am extremely interested and I currently have plenty of time on my hands to be able to learn all that is necessary. Please have a Mr. Robert Gold get back to me asap. Preferrably by email because my phone is out right now. Thank You for your time.


InquiryId :  16620  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-14 10:53:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 21:52:18

Hi
Please come to livechat in the morning so that we can assist you with your search .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 10:53:27

I am trying to search for a hotel on south padre island tx, and also for one in houston tx. I\'ve done two different searches and both times it shows no results. This is frustrating and it concerns me because I am a member. I am trying to use my wife\'s site (which did not come up on a google search), and it tells me that I cant get it to work, than neither can out prospective clients and/or members. please advise.


InquiryId :  16621  InquiryType :  Dreamtrips  DateAndTime :  2007-09-14 11:05:29  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 06:53:28

We do not have any dreamtrips going in march at this time due to the national convention in Las Vegas.
Customer submitted at 2007-09-17 12:13:19

How about march 15 thru the 22?
Replied By Mike K at 2007-09-17 06:40:10

We have a cruise going out December 14 for seven days, it is on the MSC Lirica, it is listed at the bottom of the dream trips and has only 15% availablity left.
Customer submitted at 2007-09-14 11:05:29

Do you have any trips that go to these places for a 7 do trip to the eastern caribbean? If so, how much? Thank you for your time and patience. Miami, FL San Juan, Puerto Rico St. Thomas, USVI Half Moon Cay, Bahamas Nassau, Bahamas Miami, FL


InquiryId :  16623  InquiryType :  New Reservation  DateAndTime :  2007-09-14 11:12:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 21:50:20

Hi
Please delete all temporary internet files .Also try search with firefox browser.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 11:12:53

Hello, the search engine is not pulling up any prices on air and hotel or hotel alone from JFK to Orlando FL ...please help. I was on www.rodante.worldventures.biz from there I clicked on book travel and went to My Vacations and entered my info and nothing came up not even other desitnations to see on pricce differences. Please assit me with this matter.


InquiryId :  16624  InquiryType :  Existing Reservation  DateAndTime :  2007-09-14 11:14:50  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:39:59

Hi,
It is your .Biz site.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:39:54

Hi,
It is your .Biz site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-14 11:14:50

wha is the coporate site for world ventures?


InquiryId :  16631  InquiryType :  Existing Reservation  DateAndTime :  2007-09-14 12:51:25  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:04:15

Hi
You can become a member of worldventure by contacting the person who is already and agent with us.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:04:10

Hi
You can become a member of worldventure by contacting the person who is already and agent with us.

Thank You
WorldVentures Team
Customer submitted at 2007-09-14 12:51:25

I want to be a travel agency I want to know how i can take a test


InquiryId :  16634  InquiryType :  New Reservation  DateAndTime :  2007-09-14 13:29:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 21:46:53

Hi
Please delete all temporary internet files and give the search again .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 13:29:27

the website does not ever show results for a rental car... it always continues searching


InquiryId :  16635  InquiryType :  Existing Reservation  DateAndTime :  2007-09-14 13:34:25  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 22:04:24

Hi
You can become a member of worldventure by contacting the person who is already and agent with us.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 22:04:18

Hi
You can become a member of worldventure by contacting the person who is already and agent with us.

Thank You
WorldVentures Team
Customer submitted at 2007-09-14 13:34:25

Hello I need to talk with some one can tell me how to become a travel agency.


InquiryId :  16644  InquiryType :  Existing Reservation  DateAndTime :  2007-09-14 15:52:44  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 20:22:10

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 20:22:05

Hi
Please come to livechat selecting travel department and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-09-14 15:52:44

I have been having trouble reaching a live agent to confirm a reservation. I have a customer waiting. The no. is GRP4VR1U199P. Can you help me with this please? I have tried several times. Thanks.


InquiryId :  16645  InquiryType :  Existing Reservation  DateAndTime :  2007-09-14 16:06:57  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:39:06

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:39:00

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-14 16:06:57

Itinerary states CC error. What type of error? What need to be done to correct?


InquiryId :  16646  InquiryType :  Existing Reservation  DateAndTime :  2007-09-14 16:20:13  Status :  Pending
Customer submitted at 2007-09-14 16:20:13

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InquiryId :  16647  InquiryType :  Existing Reservation  DateAndTime :  2007-09-14 16:20:17  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:38:40

Hi,
Sorry for the inconvinience caused. I have forwarded your complaint to our management and they will look into this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:38:34

Hi,
Sorry for the inconvinience caused. I have forwarded your complaint to our management and they will look into this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-14 16:20:17

This is the first time I have used your power serach tool, and live chat. I thought this process was suppossed to save me time and money. Instead, I tried to book a hotel and had no way to know if the hotel was the right ne or not... so I entered the question in the question box. Then it wanted my tracking number which I had to go find.. and type in.... Then I waited 15-20 minutes for somene to come on live chat...a t 6:00 in the afternoo. Then the live chat lady wanted all the information again.. which negates the earlier listing of the information... Then 25 minutes later I find that the hotel is the correct one but has no rooms... Then she asks me if I want to cancel th request.... No.. I want a room.. Now I am without rooms, and I am minus 25 minutes of my time.... So what did using your service help me to accomplish.. I did not save time, nor money.. and now I have to start all over.. You know what you can do with this service... and my membership... I am certainly not impressed.. Mark


InquiryId :  16648  InquiryType :  New Reservation  DateAndTime :  2007-09-14 16:20:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 21:40:42

Hi
The Reservation # is A75XC0FW. Please come to livechat with the travel department for any assistance.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 16:20:18

We have gone in and did a reservation for the Disney Pop Century Resort for the below named person, Tom Kroos, Booking # GRP4VR1U199P, has this reservation been accepted and what is the confirmation number?


InquiryId :  16658  InquiryType :  General Questions  DateAndTime :  2007-09-14 17:42:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 20:34:05

Hi
Please come to livechat or else please give the passengers names so that we can check your reservation .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 17:42:28

I made a reservation for a car in vegas on 11/18 through 11/21 and I lost booking number and have not received an email.


InquiryId :  16659  InquiryType :  Dot Biz  DateAndTime :  2007-09-14 17:59:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 20:32:57

Hi
Please go to http://clavell.worldventures.biz/ and login with y our member id 860994 and password.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 17:59:51

I don\'t remeber how to get to the back office in order to log in. what is the website again?


InquiryId :  16660  InquiryType :  New Reservation  DateAndTime :  2007-09-14 18:09:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 20:30:50

Hi
Please come to livechat so that we can assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 18:09:38

I want to make sure this car may be returned to the Salt Lake City Airport and not a nearby location. The reservation pl,ann only identifies the pick-up point, I don\'t see the return point. I think the total reservation information should be listed before the payment is made. So, will you please confirm the reservation I want to make for this one-day, one-way rental car from Butte, MT to Salt Lake City can be returned at the Salt Lake city Airport. Thanks.


InquiryId :  16662  InquiryType :  Dreamtrips  DateAndTime :  2007-09-14 18:39:11  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-20 09:29:51

Hello Dione, We received your inquiry regarding booking a Dreamtrip. Your membership does include the Dreamtrips package, so you should have no issues booking this trip. You may visit Live Chat if you need immediate assistance booking this trip or feel free to contact us at 972-985-6841, for further assistance. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-14 18:39:11

I am unable to book a dreamtrip using my userid and password. I need help with this immediately as there is little availability left on this trip.


InquiryId :  16663  InquiryType :  New Reservation  DateAndTime :  2007-09-14 19:06:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 20:22:39

Hi
Please come to livechat so that we can assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 19:06:34

need help checking on a specific cruise with specific dates.need to to check price on carnival triumph,western caribean with balcony cabin side by side for two adults,one child 6/1/07 and other two adults one child.also one past guest,and one ex service discount


InquiryId :  16664  InquiryType :  New Reservation  DateAndTime :  2007-09-14 19:13:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 20:19:42

Hi
Please use the powersearch technology to get the best available fares and if you need more assistance , please come to livechat.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 19:13:55

also need to check price for carnival glory out of port canaveral 5/31/07 or 6/14/07 for two adults one child in each side by side balcony cabins with other two adults one child one discount for past guest and one ex service man discount


InquiryId :  16668  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-14 19:42:49  Status :  Replied and Resolved
Replied By Nick at 2007-09-15 01:29:10

Hi,
Your DT card is already sent on 6/21/2007 to PO Box 291, Los Gatos, CA. 95031.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-15 01:28:41

Hi,
Your DT card is already sent on 6/21/2007 to PO Box 291, Los Gatos, CA. 95031.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-14 19:42:49

Will you please send me a DREAMTRIPS CARD. Thank you.


InquiryId :  16670  InquiryType :  New Reservation  DateAndTime :  2007-09-14 19:47:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 20:20:22

Hi
Please come to livechat so that we can assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 19:47:13

I want to book a cruise but I need 3 cabins. How do I go about doing this on the web site?


InquiryId :  16674  InquiryType :  Dreamtrips  DateAndTime :  2007-09-14 20:49:44  Status :  Replied and Resolved
Replied By Mike K at 2007-09-17 06:44:10

What would you specificly like to know?
Customer submitted at 2007-09-14 20:49:44

need more details about the future bermuda cruise.


InquiryId :  16676  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-14 20:55:59  Status :  Replied and Resolved
Replied By Nick at 2007-09-15 01:23:36

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Home Link. From there you can upload your photo for your RTA card.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-15 01:21:33

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Home Link. From there you can upload your photo for your RTA card.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-14 20:55:59

Yesteday, I read briefly about meeding a photo for my ID card....today, I got the photo taken and uploaded, but can\'t find how to send it to get my Travel Rep ID card...Can you direct me to the instructions..Thanks.


InquiryId :  16683  InquiryType :  General Questions  DateAndTime :  2007-09-14 21:30:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 21:05:17

Hi
You need to login to your back office and go to marketing and then marketing assets and there you find the business cards and all other marketing materials.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 21:30:39

Before you updated the Back Office you had several Business cards to choose from now there is only one style where can I go to see the other choices?


InquiryId :  16684  InquiryType :  New Reservation  DateAndTime :  2007-09-14 21:56:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 21:03:35

Hi
You need to come to livechat in the morning and someone will assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 21:56:31

still requesting info on a western carribben cruise. tried live chat bwefore and was told the person in charge of cruise was not avail and then i tried e-mail and got no response so i am trying to do live chat again, so can i get some answers this time please.


InquiryId :  16685  InquiryType :  New Reservation  DateAndTime :  2007-09-14 21:57:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-14 21:02:27

Hi
You need to come to livechat in the morning.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-14 21:57:54

still requesting info on a western carribben cruise. tried live chat bwefore and was told the person in charge of cruise was not avail and then i tried e-mail and got no response so i am trying to do live chat again, so can i get some answers this time please.


InquiryId :  16695  InquiryType :  Existing Reservation  DateAndTime :  2007-09-15 01:28:41  Status :  Pending
Customer submitted at 2007-09-15 01:28:41

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InquiryId :  16697  InquiryType :  Dreamtrips  DateAndTime :  2007-09-15 03:47:03  Status :  Replied and Resolved
Replied By Mike K at 2007-09-17 06:46:54

Is there something specific you would like to know?
Customer submitted at 2007-09-15 03:47:03

Im interested in learning more about the dream cruise to bermuda. Thank you


InquiryId :  16698  InquiryType :  Existing Reservation  DateAndTime :  2007-09-15 04:18:42  Status :  Pending
Customer submitted at 2007-09-15 04:18:42

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InquiryId :  16708  InquiryType :  Existing Reservation  DateAndTime :  2007-09-15 07:00:18  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 08:52:28

Hi,
From where did you got the quick flight travel tool?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 08:52:23

Hi,
From where did you got the quick flight travel tool?

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-15 07:00:18

What is the differnce then using the powersearch and the quick flight travel tool?


InquiryId :  16710  InquiryType :  New Reservation  DateAndTime :  2007-09-15 07:47:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-16 23:52:24

Please make sure that pop up blocker is disables, a new window will pop up which will take you to the vendor page.

Thank you
worldventures Team
Customer submitted at 2007-09-15 07:47:32

trying to book air flight and the book direct icon does not connect me to allow me too book


InquiryId :  16711  InquiryType :  Dreamtrips  DateAndTime :  2007-09-15 07:49:23  Status :  Replied and Resolved
Replied By Mike K at 2007-09-17 06:50:25

Thank you, we are going through some website changes and things are moving around.
Customer submitted at 2007-09-15 07:49:23

there are a number of dream trips that are not sold out according to the % available area. However they have been placed in the \"Sold Out\" area. Just though you should be aware of that.


InquiryId :  16714  InquiryType :  General Questions  DateAndTime :  2007-09-15 08:29:29  Status :  Replied and Resolved
Replied By Ric Q at 2007-09-21 09:29:37

DO you mean as to enroll? If so, you must contact your upline or contact the person who intoduced you to the business. Once youve enrolled you will receive package in the mail by upsp and a couple of emails.
Customer submitted at 2007-09-15 08:29:29

We signed up for Wordventures at a Marshall Sylver Turning point seminar. However we were not instructed as to how to sign in. Is this information forthcoming? Is it sent via email or postal service? We are very excited and want to get started immediately! Thank you for your assistance


InquiryId :  16718  InquiryType :  Billing  DateAndTime :  2007-09-15 08:49:29  Status :  Replied and Resolved
Replied By Veronica H at 2007-09-19 07:42:34

Hello: If you are wanting to cancel you account you may go into your back office and go to the online forms, then you will scroll down and see cancellation. You may then click on the blue link and it will direct you to another screen and you can put your information in that box and click submit, if you can please allow 72 hrs for us to cancel your account. Thanks, CSR Dept.
Replied By Veronica H at 2007-09-19 07:40:35

Hello: If you are wanting to cancel you account you may go into your back office and go to the online forms, then you will scroll down and see cancellation. You may then click on the blue link and it will direct you to another screen and you can put your information in that box and click submit, if you can please allow 72 hrs for us to cancel your account. Thanks, CSR Dept.
Customer submitted at 2007-09-15 08:49:29

I would like to terminate my membership, how do I do this? Thank you, Janet


InquiryId :  16722  InquiryType :  Billing  DateAndTime :  2007-09-15 09:50:18  Status :  Replied and Resolved
Replied By Stephen E at 2007-09-19 14:23:02

Called Mr Moore and advised the billing manager proceedure.
Customer submitted at 2007-09-15 09:50:18

How do I change my monthly payment from one account to another. I try using my back office and click on the account, but the edit button would not function and would not highlight itself. Please help...Thank you:)


InquiryId :  16723  InquiryType :  Hotel  DateAndTime :  2007-09-15 09:56:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:42:56

Hi,
Please use the powersearch to get the best available hotels and book it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 09:56:21

LOOKING FOR HOTELS NEAR THE QUALOSCOMM STADUIM IN SAN DIEGO


InquiryId :  16726  InquiryType :  Existing Reservation  DateAndTime :  2007-09-15 10:26:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:42:23

Hi,
Do you have any questions ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 10:26:21

Hello Son, just a note to say hi and I am proud of you and I love you. Mom


InquiryId :  16728  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-15 10:38:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-16 22:48:56

To order business cards click on the Marketing Assets link under marketing tab and to apply for a RTA card you will have to take the RTA exam and upload your photo, click on the RTA link to find the option to take your test and upload your photo.

Thank you
worldventures Team
Customer submitted at 2007-09-15 10:38:07

Where do I go to order my ID cards? Since the updates, I haven\'t been able to access some of the links in my backoffice. Can you help me? Thanks:)


InquiryId :  16730  InquiryType :  General Questions  DateAndTime :  2007-09-15 11:27:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-16 22:52:14

yes, you can book all the cruises , for more information on cruise deals you can email to travel@worldventures.com

Thank you
worldventures Team
Customer submitted at 2007-09-15 11:27:04

Do we have access to all cruises or just the very limited ones that show on my website? I thought we could access all of them.


InquiryId :  16732  InquiryType :  Flight  DateAndTime :  2007-09-15 12:00:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:40:12

Hi,
For air reservation, it will take you directly to the vendor page and you need to book directly .

Thank you,
WorldVentures Team.

Replied By Sunny at 2007-09-27 19:39:53

Hi
For Flight booking, you can make a search using the powersearch toolbar and when you select it you will be directed to the vendor site and you can book directly through them.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 19:39:46

Hi
For Flight booking, you can make a search using the powersearch toolbar and when you select it you will be directed to the vendor site and you can book directly through them.

Thank You
WorldVentures Team
Customer submitted at 2007-09-15 12:00:23

I tried to buy some ticketts, and when I choose the fly the system told me do go directly to the vendor


InquiryId :  16734  InquiryType :  Flight  DateAndTime :  2007-09-15 12:47:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:41:30

Hi,
Please select the \\\"Quick flight reservation \\\" on the dot com site and then you can select there for 5 children.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 12:47:11

In order to book a flight, what would I do if I have more than three children. I have 5 that will need seats.


InquiryId :  16738  InquiryType :  Flight  DateAndTime :  2007-09-15 14:25:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:38:24

Hi,
Please give the details of your search , so that we can check at our end.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 14:25:52

Multi City Search not showing a result


InquiryId :  16743  InquiryType :  Existing Reservation  DateAndTime :  2007-09-15 15:51:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:37:13

Hi,
Is the first one an air booking? If it is an air booking, please contact the merchant directly to cancel . For the second hotel booking, in order to cancel , please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 15:51:57

I made a reservations 9/2/07, tracking #\'s GRP18P8NE221 (confirmation # 85120459)& GRPCU2QT3184 (confirmation # 85158699) that the price changed after the booking and confirmation. It is way too high, and I\'d like to cancell it. Can I do that?


InquiryId :  16746  InquiryType :  New Reservation  DateAndTime :  2007-09-15 16:15:11  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-16 23:06:58

You will have the cabin and deck information when you run a cruise search, if you want further help you can come to live chat immediately after submitting the request and travel department rep will be able to help you

Thank you
worldventures Team
Customer submitted at 2007-09-15 16:15:11

I want to know that when I book a cruise I can choose which stateroom I am booking before I confirm


InquiryId :  16747  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-15 16:17:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-16 23:16:48

Login to your .com site back office and once you are in you will find the links to upload your photo and text to your on your .com site, and in your .com site front page there is a link which says \\\"refer my website\\\" click on that link and input the email address to whom you want to refer your website and an email will be sent to them about your site.

Thank you
worldventures Team
Customer submitted at 2007-09-15 16:17:15

How do i customize my website and what do i tell my friends when i want them to visit my site what will i tell them do they need a pass word to go on to my site


InquiryId :  16749  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-15 16:35:43  Status :  Replied and Resolved
Customer submitted at 2007-09-15 16:35:43

how do i fully costimize my web site and how and what do i tell my friends on how to go to my site what


InquiryId :  16750  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-09-15 17:28:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-16 23:19:26

You can submit an inquiry if you have any questions or come to live chat, live chat assistance available from 8am to 8pm central time from Monday to Friday and 9am to 1pm central time on Saturday.

Thank you
worldventures Team
Customer submitted at 2007-09-15 17:28:57

have many questions


InquiryId :  16751  InquiryType :  Billing  DateAndTime :  2007-09-15 17:29:28  Status :  Replied and Resolved
Replied By Stephen E at 2007-09-19 10:47:47

Good Afternoon, An online form has been filled out through your backoffice for you and the billing department will confirm with your through uniquemoma@cox.net your email address. If you have any questins please call us at 972-805-9600 Thanks, WV Client Services
Customer submitted at 2007-09-15 17:29:28

I want to cancel my membership to world ventures! I spoke with my upline and thought it was done! PLEASE cancel my membership immediatly! thanks Shelli Bates


InquiryId :  16754  InquiryType :  Hotel  DateAndTime :  2007-09-15 17:49:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:30:25

Hi,
Once you give the search, you can filter your search again on the next page with the hotel name of your choice.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 17:49:05

How are you suppose to view the hotel of your choice if there is no link to that hotel website. I was trying to view the hotel of what it looks like and could not view it. Is there a way to view the hotel of your choice.


InquiryId :  16758  InquiryType :  Existing Reservation  DateAndTime :  2007-09-15 18:34:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:26:18

Hi,
Did you submit the cancellation form online ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 18:34:34

My name is valeria bentley # 874407 AND i REQUESTED TO DISCONTINUE MY MONTHLY CHARGE OF 19.00 i WAS CHARGED 19.00 ON SEPT `1 and again on sept 13, I want my refund I am not satisfied with the program and I am really discouraged that your company billed me 2 times in one month I am expecting a refund on my credit card and DO NOT BILL MY CARD AGAIN VALERIA BENTLEY


InquiryId :  16760  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-15 18:54:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-16 19:57:20

You will not be able to download toolbar using mac, please download using Internet Explorer browser and to get a quote on the search you are looking for please try using our powersearch or toolbar

Thank you
worldventures Team
Customer submitted at 2007-09-15 18:54:34

I have a Mac and can\'t Down load the Toolbar. I\'m looking to book for 2 adults and 4 children round trip to Vagas. Leaving October 5th, 2007 by or after 1pm and returning October 7th, 2007 no later then 6pm. We would also like to have a rental car and hotel for the time we are in vagas.


InquiryId :  16761  InquiryType :  Travel Commission  DateAndTime :  2007-09-15 19:00:50  Status :  Replied and Resolved
Replied By Angela H at 2007-09-20 13:06:02

Dear Patrick, Some possible explanations for a vendor deeming a commission non-commissionable are, an upgrade may have taken place or a discount was given. Both of these cancel any commission that would have been paid to WorldVentures. I apologize for any misunderstandings this may have caused. Sincerely, Client Services
Customer submitted at 2007-09-15 19:00:50

why is this Hotel not paying a commission? R1J217R8X 08/31/07 hotel 434.56 0.00 Barb Bigalke Unknown at this time 5.00 1 Patrick James


InquiryId :  16764  InquiryType :  Existing Reservation  DateAndTime :  2007-09-15 20:43:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:07:06

Hi,
Please give the booking number or come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 20:43:56

I need to discuss a trip my wife and I booked. I show through my credit card company i was charged for the deposit, however the cruise ship intenary shows that my credit card was declined? Please help with this. I would also like to go ahead and cancel this trip. So i need to make sure i get my deposit back.


InquiryId :  16770  InquiryType :  Dot Biz  DateAndTime :  2007-09-15 22:18:09  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 12:15:45

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 12:15:40

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-21 17:56:00

I DID that. TWICE!!!
Replied By Ric Q at 2007-09-21 15:56:36

All you have to do is login to your .biz site and submit a cancellation form. Its that easy. Login .biz>Support>support/onlineforms>and fill in the information at the bottom of page.
Customer submitted at 2007-09-15 22:18:09

Weeks ago I filled out the website form to cancel my affiliation with World Ventures. I never got a response (incredibly unprofessional) and my website is still up. I don't want any more money taken out of my account. What do I have to do to discontinue my association with you? If I don't get an immediate response, I'm going to have my attorneys contact the corporate office.


InquiryId :  16771  InquiryType :  Dot Com Site  DateAndTime :  2007-09-15 23:18:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 23:18:37

Hi,
Please login to your dot com site and upload the default image and your original picture will automatically be removed.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 23:18:06

How do I remove my picture from my dotcom?


InquiryId :  16772  InquiryType :  Dot Com Site  DateAndTime :  2007-09-15 23:19:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 23:17:05

Hi,
You can login to your dot com site and upload the default image.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 23:19:13

How do I remove my picture from my dotcom? (my website)


InquiryId :  16773  InquiryType :  Events  DateAndTime :  2007-09-15 23:44:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 22:52:27

Hi,
If you are unable to attend , you can cancel this time and use as a credit for the next event. Just login to your back office and go to events and event credit and cancel it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-15 23:44:04

I have a question. I am not able to attend the View from the Edge event in November, r/t some family function. I have asked team members if they would be interested with little to no response. I know that this is not your responsibility or your concern, but wanted to know if there are any suggestions that you have. Thank you so much for your attention to this matter. I appreciate any help that you would be able to provide. Thank you again. Sincerely, Rebecca


InquiryId :  16776  InquiryType :  Reactivation  DateAndTime :  2007-09-16 06:10:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 23:15:50

Hi,
Please login to your dot biz office and go to online support forms and submit the cancellation form. Please specify the product you want to cancel on the form .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 06:10:10

I wish to cancel my RTA status and retain my Dreamtrips membership. Please stop the billing for RTA immediately and contact me with confirmation of this notification.


InquiryId :  16778  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-16 06:55:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 20:23:02

It\\\'s the same mailing address we have on file.
94 Ft. Greene Place Brooklyn NY 11217

Thank you
worldventures Team
Customer submitted at 2007-09-17 07:07:39

My number is 882582. Thanks
Replied By risaf risaf at 2007-09-17 04:28:51

Can you please provide me the six digit member id?

Thank you
worldventures Team
Customer submitted at 2007-09-16 06:55:02

Good morning...please acknowledge the update of my office address. it is 94 Fort Greene Place, not 94 Park Greene Place. This is perhaps the reason I did not receive my RTA card. My email address has changed to henriettaturnquest@yahoo.com. Thanks for confirming this..


InquiryId :  16780  InquiryType :  Magazines  DateAndTime :  2007-09-16 07:08:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 22:45:48

Hi,
Please login to your back office and go to online support forms and submit the membership cancellation form there and we will process it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 07:08:20

Dear WorldVentures, Please cancel my subscription with you immediately. THX Nicholas Blunt


InquiryId :  16786  InquiryType :  Existing Reservation  DateAndTime :  2007-09-16 09:16:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:06:10

Hi,
Please initiate a chat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 09:16:00

I am on a cruise scheduled for tomarrow. Group number 1854662. ID 9642404. I live across the street from my dad, he is 86 years old. On Thursday night I had to take him to the hospital. He is in intensive care now. He has a heart condition, plus he is fighting prostate cancer. I am his caretaker. I pay his rent, food, etc., because he is my best friend. I wrote to you several days ago, but he is not improving. I can document all of this. I want to postpone my cruise if possible. Is there any exceptions to losing my trip? I don\'t believe I purchased insurance, but aren\'t there any exceptions for your clients/agents when these kinds of emergencies arise? Please try to assist me on this. I don\'t want my money back, I just want to be able to go at a later time.


InquiryId :  16788  InquiryType :  Dreamtrips  DateAndTime :  2007-09-16 09:22:25  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 07:23:24

The director of travel is out of town but I will speak with him and see if anything can be done.
Customer submitted at 2007-09-16 09:22:25

I have a reservation for a cruise tomarrow. Grp#1854662, ID 9642404. I wrote several days ago with this problem. I need to postpone this trip. I am the caretaker for my dad. I housed him across the street from me, I feed him, pay his rent, etc. I do this because I love him immensely and he is my best friend. On Thursday night I had to take him to Huntington Memorial Hospital because he was having a lot of trouble breathing. He is 86 years old. He is in intensive care now. He has heart trouble and he is also fighting prostate cancer. I want to know if I can postpone my trip. I don\'t want my money back, I just need to go at a later time. Doesn\'t your company have any exceptions for \"loss of trip\" if I don\'t go? I would think under this circumstance, something can be done so I don\'t simply loose my trip. I don\'t think I bought insurance. Please help me.


InquiryId :  16789  InquiryType :  Dreamtrips  DateAndTime :  2007-09-16 09:23:27  Status :  Replied and Resolved
Replied By Mike K at 2007-09-17 07:02:37

please provide more information, which trip, when and what destination.
Customer submitted at 2007-09-16 09:23:27

need help with dreamtrip


InquiryId :  16795  InquiryType :  Existing Reservation  DateAndTime :  2007-09-16 10:43:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:04:45

Hi,
Please initiate a livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 10:43:32

My name is Judy Thorgeirsson and I never received a email confirmation number for Booking #CU2QT3184. Could you please send me one. Thank You


InquiryId :  16796  InquiryType :  Genealogy  DateAndTime :  2007-09-16 10:58:07  Status :  Replied and Unresolved
Customer submitted at 2007-09-16 10:58:07

I am trying to add Michalene Warburton to my downline and it won\'t take her credit card information. Please contact me ASAP so I can take care of this. I also believe that there is a problem with my website accepting my own personal credit card. HELP!!!! Thanks...Marian


InquiryId :  16799  InquiryType :  Hotel  DateAndTime :  2007-09-16 11:16:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:03:28

Hi,
Please email at travel@worldventures.com .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 11:16:05

Are you charged for the room now or upon your stay? What is the cancelation policy?


InquiryId :  16803  InquiryType :  General Questions  DateAndTime :  2007-09-16 12:02:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-16 20:22:56

Google doesn\\\'t search everything on the net, unfortunately there is nothing we can do about this.

Thank you
worldventures Team
Customer submitted at 2007-09-16 12:02:10

Why don\'t the website I am trying to view be accessed through Google and Comcast? Should it be entered different then how the website was sent to me?I can view the website through Yahoo.


InquiryId :  16804  InquiryType :  New Reservation  DateAndTime :  2007-09-16 12:12:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 21:33:31

Hi,
please select the flight and hotel tab and give the search .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 12:12:34

TRYING TO GET A PACKAGE PRICE FLIGHT FROM las TO sat 1 ADULT, WITH HOTEL. rIVERWALK PLAZA HOTEL. LEAVE AM FROM LAS ON THE 19TH OF OCT, AND RETURN TO LAS ON THE 21ST OF OCT AM. YOUR SYSTEM DOES NOT ALLOW A FLIGHT SELECTION OPTION THAT I CAN FIND, ONLY THE PACKAGE PRICE. PLEASE ADVISE, TRYING TO CHECK OUT THE SYSTEM VS. MY CHEAPTICKETS ACCOUNT. i AM GETTING A PRICE OF $601.00 THRU THEM.-wES


InquiryId :  16805  InquiryType :  Existing Reservation  DateAndTime :  2007-09-16 12:20:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:01:55

Hi,
Did you book already . If so , please give the tracking number.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 12:20:16

I should have 5 rooms booked at the Holiday Inn Suites in Brownwood Texas for Friday night, Sept.21,2007 but I cannot seem to bring them up under my shopping cart or my itinerary. Thanks for your help.


InquiryId :  16806  InquiryType :  New Reservation  DateAndTime :  2007-09-16 12:32:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 21:29:16

Hi,
Please come to livechat in the morning with the travel department and a cruise agent will assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 12:32:40

does the entire amount on a cruise have to be paid upfront or can it be paid at a later date before destination?


InquiryId :  16808  InquiryType :  Hotel  DateAndTime :  2007-09-16 12:58:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:19:49

Hi,
Please use powersearch to get the best available fares .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 12:58:22

Hotels by the Holiday Inn or River of Life Christian Church on 1177 Laurelwood Road.


InquiryId :  16816  InquiryType :  Dreamtrips  DateAndTime :  2007-09-16 13:37:53  Status :  Replied and Resolved
Replied By Mike K at 2007-09-17 07:06:52

They are all standard double occupancy rooms with garden view.
Customer submitted at 2007-09-16 13:37:53

What type of room (junior suite, etc.)is included in the price of the Cancun trip in December 2007?


InquiryId :  16817  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-16 14:19:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 20:40:21

Hi,
Please delete all temporary internet files and try again .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 14:19:27

TECH SUPPORT REQUEST I have been waiting for 15+ minutes for the RTA exam to upload and it has not come up yet


InquiryId :  16819  InquiryType :  Reactivation  DateAndTime :  2007-09-16 14:36:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 20:39:14

Hi,
Your url is GerardGehres.worldventures.biz and GerardGehres.worldventures.com and your member id is 879527.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 14:36:49

I can\'t remember my user ID, Membership number, password etc. Please help! Thank you.


InquiryId :  16822  InquiryType :  Existing Reservation  DateAndTime :  2007-09-16 15:12:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:18:25

Hi,
This has been purchased. To confirm , please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 15:12:36

Need to inquire about a reservation for a cruise. ID GRP00S0U0A0I


InquiryId :  16829  InquiryType :  Existing Reservation  DateAndTime :  2007-09-16 16:38:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 19:12:13

Hi,
Please come to livechat with the travel department .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 16:38:40

I am trying to book a cruise and cannot get anyone online to help me.


InquiryId :  16839  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-16 19:14:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 19:34:29

Hi,
The powersearch toolbar for mac users will come up shortly. It is not available at the moment.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 19:14:26

Is there a powersearch toolbar download for firefox and the Mac users available yet? I would like to use the toolbar and get the advantages this download will give me. Please let me know since I have alot of mac users asking me this same question. Thank you.


InquiryId :  16844  InquiryType :  Hotel  DateAndTime :  2007-09-16 20:06:10  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 07:41:34

Hi,
Different Hotels have different cancellation policies. We won\\\\\\\'t be able to tell you about the cancellation policies untill you submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 07:41:29

Hi,
Different Hotels have different cancellation policies. We won\\\'t be able to tell you about the cancellation policies untill you submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-16 20:06:10

I am looking into booking a hotel through this sight but I am wondering about cancelations?


InquiryId :  16845  InquiryType :  Hotel  DateAndTime :  2007-09-16 20:09:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 21:05:24

Hi,
May I know which browser are you using ? If you are using internet explorer, please delete all temporary internet files and try again .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 20:09:16

I can\'t make hotel reservations. I am trying to book rooms at the Radisson Hotel Mall of America in Minneapolis, MN. When I enter the names, request the beds, and hit continue, it goes back to a search. I can\'t complete the booking. HELP


InquiryId :  16848  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-09-16 20:28:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 19:25:47

Hi,
You need to login to your back office and go to marketing and then marketing assets and you can order business cards there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 20:28:50

How do I order business cards?


InquiryId :  16849  InquiryType :  Dot Biz  DateAndTime :  2007-09-16 20:29:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 19:24:24

Hi,
You can login to your back office and on the home page , on the right hand side there is a tab which shows vt virtual trainer . Please click on that and you will reach the training page.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 20:29:19

I just recently signed up as an RTA member and am trying to get to the training online in the backoffice. When I login I just get a small list of options on the left and no training options. Am I going to the wrong place?


InquiryId :  16850  InquiryType :  New Reservation  DateAndTime :  2007-09-16 20:43:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 19:32:59

Hi,
Please delete all temporary internet files and try again .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 20:43:37

I can\'t make hotel reservations from my website. I complete the information, hit continue, and it returns to the beginning of the search. HELP


InquiryId :  16852  InquiryType :  New Reservation  DateAndTime :  2007-09-16 21:25:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-17 04:07:04

This is worldventures customer service, you will have to email Marty on her personal email.

Thank you
worldventures Team
Customer submitted at 2007-09-16 21:25:32

Marty, Is this a new business venture for you? If so, we are interested in a Caribbean cruise leaving on December 22 for 12 to 17 days. There is one on Holland America, one on Princess, and one of this site that I just looked at on Oceania. I hope this reaches only you. Let me know. LH


InquiryId :  16857  InquiryType :  Existing Reservation  DateAndTime :  2007-09-16 22:00:06  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 19:37:24

Hi
The reservation is confirmed and your credit card has been charged for a total amt of $5094.70. the VISA card has been charged.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 19:37:18

Hi
The reservation is confirmed and your credit card has been charged for a total amt of $5094.70. the VISA card has been charged.

Thank You
WorldVentures Team
Customer submitted at 2007-09-16 22:00:06

i BOOKED A TRIP TO CANEEL BAY, ST. JOHN FOR JUNE 7 - 14, 2008. HAS MY CREDIT CARD BEEN CHARGED YET? IF SO, FOR HOW MUCH, WHEN AND WHICH CARD.


InquiryId :  16864  InquiryType :  Dot Biz  DateAndTime :  2007-09-16 23:58:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 23:31:49

Hi,
Please come to livechat in the morning. We need to check it.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-16 23:58:43

When I am prompted to log in again to view my geneology it does not recognize the password I have changed to it only recognizes my original numeric password given to me by my sponsor, how do I make sure my password is changed for everything?


InquiryId :  16865  InquiryType :  Dreamtrips  DateAndTime :  2007-09-17 00:11:23  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 14:48:34

Confirmation email has been sent.
Customer submitted at 2007-09-17 00:11:23

can you send verification by e-mail to char-max@sbcglobal.net verifying my reservation on royal carribean, majesty of the seas,monday sept.17, 3nites,from miami,norma tasker world venture agent , cc: njtask@juno.com


InquiryId :  16868  InquiryType :  Magazines  DateAndTime :  2007-09-17 00:27:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-16 23:48:35

Hi,
Please login to your back office and go to genealogy/commissions on the right hand side of the home page and then relogin to access the binary tree.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 00:27:07

geneaology tree.


InquiryId :  16869  InquiryType :  Genealogy  DateAndTime :  2007-09-17 00:38:11  Status :  Replied and Resolved
Customer submitted at 2007-09-17 00:38:11

Genealogy tree.


InquiryId :  16870  InquiryType :  Genealogy  DateAndTime :  2007-09-17 00:41:57  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-19 11:46:51

Hello Emilio, We received your inquiry regarding viewing your genealogy tree. To view your genealogy tree, please login to your back office. Under Support, you will select the link for Genealogy/Commissions. You will be required to login again. Once you have submitted you login/password again, you will be brought to your genealogy tree. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-17 00:41:57

I like to check my genealogy tree.


InquiryId :  16872  InquiryType :  Existing Reservation  DateAndTime :  2007-09-17 03:39:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 21:00:57

Hi,
Please contact the customer support at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 03:39:21

dear sir, hi iam naysilla from indonesia,i know your website from my friend whose name Mr.Messina.now i need your help,i need to have mr.messina\'s private email address and his mobile\'s number.i really need to contact with him. please,help me.i am sure you are the nice and kind man who appreciate someone who is falling in love and would be pleased to give that informations. thank you so much and iam looking forward to hearing from you yours, naysilla


InquiryId :  16874  InquiryType :  Existing Reservation  DateAndTime :  2007-09-17 07:27:17  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 07:39:18

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 07:39:13

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-17 07:27:17

flight info for 9-20-07


InquiryId :  16876  InquiryType :  New Reservation  DateAndTime :  2007-09-17 08:03:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-17 21:18:16

Hi,
Please come to livechat with the travel department and we can check and assist you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 08:03:41

I have selected a King suite w/sleeper sofa. This hotel offers a King Bed w/sleeper suite and a King Bed w/sleeper 1 Bedroom. I\'m trying to determine which this description refers to. Thank you.


InquiryId :  16880  InquiryType :  Group Reservation  DateAndTime :  2007-09-17 08:25:12  Status :  Replied and Resolved
Replied By Mike K at 2007-09-17 07:20:23

You must submit a group request to secure a booking of that size. Follow these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-17 08:25:12

I would like to book a cruise for twenty or so people and I couldn\'t find the cruise I was looking for on the world ventures website and it does exist on the holland america website. I would like to book the cruise August 9th from boston going to novia scotia. the customer wants to book asap and I am about to lose the booking. What can you do to help me?


InquiryId :  16886  InquiryType :  Magazines  DateAndTime :  2007-09-17 09:05:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 22:34:32

You will have to submit the Membership Cancellation form available under the support request/online form link under the Support tab of your .biz site back office.

Thank you
worldventures Team
Customer submitted at 2007-09-17 09:05:06

I would like to cancel my membership to World Ventures as of September 17, 2007. Sincerely, Donna Alija


InquiryId :  16891  InquiryType :  Magazines  DateAndTime :  2007-09-17 09:28:18  Status :  Replied and Resolved
Replied By Sunny at 2007-09-17 20:43:23

Hi
Login to your .biz back office, click on \\\\\\\'Support\\\\\\\' tab at the top of the page and select support request under the menu list. select and submit membership cancellation form.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-17 20:43:09

Hi
Login to your .biz back office, click on \\\'Support\\\' tab at the top of the page and select support request under the menu list. select and submit membership cancellation form.

Thank You
WorldVentures Team
Customer submitted at 2007-09-17 09:28:18

would like to cancel my service with World Ventures.


InquiryId :  16892  InquiryType :  Dreamtrips  DateAndTime :  2007-09-17 10:06:35  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 06:57:10

What questions do you have? I will be happy to assist you.
Customer submitted at 2007-09-17 10:06:35

Have questions about booking a dreamtrip, this is the first time I will be booking a dreamtrip vacation.


InquiryId :  16898  InquiryType :  Group Reservation  DateAndTime :  2007-09-17 10:24:22  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 06:59:27

YOur request has been received and the agent is working on your quote.
Customer submitted at 2007-09-17 10:24:22

I have requested a group rates for a 7 nights Alaska Cruise either with Holland America or NCL. I have submitted names already. We are planning to have it on August 2008. Please provide informations.


InquiryId :  16916  InquiryType :  Hotel  DateAndTime :  2007-09-17 12:48:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:58:45

Hi,
Please use the powersearch to get the best available deals .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 12:48:18

I need to book a meeting room in Baton Rouge Louisiana for two days each on two occasions. Does the Microtell at 10311 Plaza Americans Dr have a room available for these dates: 10/17-18 and 10/31-11/1 with a block of 10 guests rooms for the dates of 10/16-18 and 10/30-11/1?


InquiryId :  16919  InquiryType :  New Reservation  DateAndTime :  2007-09-17 12:57:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-17 22:20:14

Name change wouldn\\\'t be possible, what you can do is email this inquiry to travel@worldventures.com and someone will get back to you

Thank you
worldventures Team
Customer submitted at 2007-09-17 12:57:33

I want to purchase a cruise for 2 and offer it in our silent auction. How do I do this? Can the names be changed once I know who the winners are? Also, if I purchase in interior cabin, can the winning party upgrade the cabin later? Thank you, Bill D\'Herde RTA World Ventures


InquiryId :  16923  InquiryType :  Hotel  DateAndTime :  2007-09-17 13:24:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:57:06

Hi,
Please submit group travel request through the dot com site.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 13:24:58

I am needing a meeting room with a block of 10 rooms in Atlanta GA. Do you handle meeting rooms and blocks of rooms? Thank you.


InquiryId :  16924  InquiryType :  New Reservation  DateAndTime :  2007-09-17 13:25:18  Status :  Replied and Resolved
Replied By Sunny at 2007-09-17 19:31:46

Hi
We do not book for tours.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-17 19:31:14

Hi
We do not book for tours.

Thank You
WorldVentures Team
Customer submitted at 2007-09-17 13:25:18

I would like info on european tours and recommended lodging for about a 1 week stay with flights to and from the US. this is still in the planning process so all your help will be appreciated


InquiryId :  16926  InquiryType :  Dreamtrips  DateAndTime :  2007-09-17 13:28:02  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 07:04:14

Please contact the agent working that trip, Pati Murphy. Her email is p.murphy@worldventures.com
Customer submitted at 2007-09-17 13:28:02

My wife & I have a confirmed (at least I think) reservation on the Dreamtrip cruise to Mexico; leaving San Diego on Oct. 29, 2007. We have sent in some paperwork to you, but haven\'t heard anything since. I was wanting to make some other arrangements, but want to be sure we are still on the cruise. Is there any way to confirm, please??


InquiryId :  16927  InquiryType :  New Reservation  DateAndTime :  2007-09-17 13:34:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-17 20:14:17

Hi,
Please come to livechat with the travel department and we can assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 13:34:45

Hi I am unable to get a booking for the Riverside Hotel in Laughlan Nv.


InquiryId :  16928  InquiryType :  Group Reservation  DateAndTime :  2007-09-17 13:36:05  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 07:09:30

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-17 13:36:05

I would like to book a group trip on a cruise going to nova scotia in August 2008 but you don\'t offer the trip for even two people


InquiryId :  16929  InquiryType :  Existing Reservation  DateAndTime :  2007-09-17 13:41:09  Status :  Pending
Customer submitted at 2007-09-17 13:41:09

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InquiryId :  16939  InquiryType :  General Questions  DateAndTime :  2007-09-17 14:31:56  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-17 19:54:21

May I know what is it regarding?

Thank you
worldventures Team
Customer submitted at 2007-09-17 14:31:56

I am trying to get a hold of Daniel Ko. My phone number is 510-677-1279


InquiryId :  16942  InquiryType :  New Reservation  DateAndTime :  2007-09-17 14:55:12  Status :  Replied and Resolved
Replied By Sunny at 2007-09-17 20:06:38

Hi
We do not book tours.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-17 20:06:12

Hi
We do not book tours.

Thank You
WorldVentures Team
Customer submitted at 2007-09-17 14:55:12

I am going to be signing up with World Ventures and My sisters and I are booking a trip through Globas, for my parents to go on a tour of Italy called Italy at leasure, I would like to book through you guys but wanted to see if you do tours. please let me know. Thanks,


InquiryId :  16950  InquiryType :  Existing Reservation  DateAndTime :  2007-09-17 15:52:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:25:59

Hi,
Can you please come to livechat with the travel department as soon as possible ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 15:52:51

In reference to GRPBZ2115399 and GRPBB51J183D and GRPD1X14T3R5. Please book this Quality Inn in Gainesville and cancel the Comfort Inn in Atlanta ASAP!!! I have to leave work now and she is on her way there. I need her confirmation number ASAP! Thank You


InquiryId :  16951  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-17 16:00:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-17 21:39:38

Hi,
Please go to DelightfulVentures.worldventures.com and download the powersearch toolbar. It is there on the top of the home page.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 16:00:33

I am getting a virus warning when I download the tool bar. Also, I previously downloaded the toolbar and it appeared on top but it is not there any longer???


InquiryId :  16952  InquiryType :  Magazines  DateAndTime :  2007-09-17 16:19:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-17 23:14:16

Cancellation made within 72 hours of enrollment will only entitle for refund, Please submit a membership cancellation form available under the Support request/online form link under support tab of your .biz site back office and also submit a refund request.

Thank you
worldventures Team
Customer submitted at 2007-09-17 16:19:52

I DEMAND ALL MONIES TO BE REFUNDED TO MY CREDIT CARD AND I DO NOT WANT ANY FURTHER CHARGES ON MY CREDIT CARD. YOU HAVE $399.99 + OF MY MONEY AND I WANT IT ALL BACK. I HAVE GOTTEN \"NOTHING\" FROM THIS COMPANY. I WILL GO TO THE AG\'S OFFICE HERE IN TEXAS. RAY MCCLURE FROM GA. IS THE ONE WHO SIGNED ME UP AND I DEMAND MY MONEY BACK, A.S.A.P. I TOO WILL CONTACT THE GBI IF I HAVE TO.


InquiryId :  16955  InquiryType :  New Reservation  DateAndTime :  2007-09-17 16:35:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-17 16:25:33

If you require insurance then once you submit the travel request you can come on live chat immediately and request our agent who can help you add insurance to your reservation.

Thank you
worldventures Team
Customer submitted at 2007-09-17 16:35:17

Do you sell travel insurance on this site?


InquiryId :  16958  InquiryType :  Dreamtrips  DateAndTime :  2007-09-17 16:51:06  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 07:18:49

Not any time soon, we do have several trips up coming though.
Customer submitted at 2007-09-17 16:51:06

Any dreamtrips to Puerto Vallarta coming up?


InquiryId :  16964  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-17 17:59:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-17 20:23:16

Hi,
Please login to your dot biz site and go to my profile under support and update your email address in the contact information and then download the toolbar.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 17:59:54

hi there this is alois i am trying to dowmload the powersearch toolbar and it tells me that my e mail is nt corect


InquiryId :  16967  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-17 18:53:56  Status :  Replied and Resolved
Replied By Sunny at 2007-09-17 20:38:57

Hi9
Try uninstalling the program, in the Add/Remove Panel, it will be called \\\\\\\"Search\\\\\\\". Then reinstall the the program. You must enable JavaScript and cookies for full functionality. You need to use Internet Explorer browser.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-17 20:38:31

Hi9
Try uninstalling the program, in the Add/Remove Panel, it will be called \\\"Search\\\". Then reinstall the the program. You must enable JavaScript and cookies for full functionality. You need to use Internet Explorer browser.

Thank You
WorldVentures Team
Customer submitted at 2007-09-17 18:53:56

I seem to be having a problem with the toolbar. I do not receive anything that looks like the ability to search anything. I get a bar that says \"Best Toolbars.net.


InquiryId :  16978  InquiryType :  Existing Reservation  DateAndTime :  2007-09-17 19:57:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:22:27

Hi,
Please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 19:57:55

i need to change the dates of my reservation. tracking # is grpp24113re7.


InquiryId :  16981  InquiryType :  Existing Reservation  DateAndTime :  2007-09-17 20:43:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:20:42

Hi,
CMH is the airport code for Columbus , Ohio airport. Please try to select this through powersearch or through quick flight search .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 20:43:59

Unable to find a code for Columbus Ohio airport. Did not see any prompt that allow me to select....


InquiryId :  16983  InquiryType :  Magazines  DateAndTime :  2007-09-17 21:03:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-17 19:49:14

Hi,
Please login to your back office and go to online support/forms and submit the membership cancellation form online and we will process it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-17 21:03:00

How do I go about cancelling my memberships? I am a travel rep and also a dream trip memeber. This is not something that warrents the 39.95 a month.


InquiryId :  16993  InquiryType :  Existing Reservation  DateAndTime :  2007-09-18 00:46:01  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:21:35

Hi,
Please come to livechat with the travel deparment.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 00:46:01

I missed my cruise to the Bahamas today due to missed flight connections, is there anyway I can use the monies paid for a future cruise?norma tasker, wv id. no 243841?


InquiryId :  16995  InquiryType :  New Reservation  DateAndTime :  2007-09-18 04:18:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-18 19:09:07

Hi,
What did you try to book ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 04:18:02

got to the last step and then I got \"Action Cancelled\". Don\'t know if my credit card was charged.


InquiryId :  16997  InquiryType :  Dreamtrips  DateAndTime :  2007-09-18 05:43:12  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 07:22:07

No, this trip does not include air, it is land only.
Customer submitted at 2007-09-18 05:43:12

JUST WANT TO KNOW IF THE ARUBA DREAMTRIP INCLUDES AIRFARE


InquiryId :  16999  InquiryType :  Magazines  DateAndTime :  2007-09-18 07:00:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-18 19:28:37

I don\\\'t see an online request from you to cancel your membership or part of it.

Thank you
worldventures Team
Customer submitted at 2007-09-18 07:00:50

a month or so ago I sent an email requesting to be dropped from the Travel Agent aspect of the program and to reduce my monthly fee from $39.94 per month to the traveler only fee of $19.97 per month. I never received a response and the full amount of $59.97 was taken out of my account. I am emailing you to let you know that I am going to my bank today or tomorrow and placing a block on any future withdrawals from my account from your organization. Vincent A. Miller


InquiryId :  17000  InquiryType :  Magazines  DateAndTime :  2007-09-18 07:02:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-19 20:13:16

Hi
Please contact our customer support at 972 805 9600 in the morning .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-19 06:29:17

I am disappointed that you did not help me as I sought. I wanted to contact this EB Marketing. I got his site address from my Uncle in Oklahoma who told me about literature this man sent. Unfortunately, he has had severe sight loss and cannot read the material to me to get the number. That is why I made this inquiry. Also, I did make an observation I think should be heeded. You should have some sort of way for a RTA to be contacted through the \"BECOME AN AFFILIATE\" link. You lose a chance at someone signing up on the search site. If I could have contacted EB Marketing, I would not have even made this inquiry to you and Worldventures would have another representative at this time. A MLB must make every opportunity for people to be exposed to the program. Thats the end of my soapbox. Please have someone contact me. I don\'t know anyone \"personally\" in this business. Give me the name to the most recent signup in Dallas/Fort Worth. Sincerely, Tom Rosemann of North Richland Hills, Texas 817-266-5187
Replied By Aruna A at 2007-09-18 19:06:15

Hi,
You need to sign up through someone known to you . Also , you can call our customer support at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 07:02:25

I can not see a place on the "BECOME AN AFFILIATE" page to sign up or contact the representative whose site this is. In this case, I believe the rep is EB Marketing. Will you have him call me? 817-266-5187. I am very interested in signing up as a RTA.


InquiryId :  17006  InquiryType :  New Reservation  DateAndTime :  2007-09-18 09:16:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-18 18:58:34

Hi,
Are you using internet explorer ? Please try giving search using mozilla firefox .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 09:16:19

Right now no one can book hotel rooms from my website. Doesn\'t look good from the business end when I am trying to get people interested. When you select a hotel to book, you can enter the names and preferences, you hit continue and it goes back to the original search. You can\'t progress with the booking. I hope you will be able to help. My website is pandbtravel.worldventures.com.


InquiryId :  17007  InquiryType :  Existing Reservation  DateAndTime :  2007-09-18 09:44:27  Status :  Pending
Customer submitted at 2007-09-18 09:44:27

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InquiryId :  17008  InquiryType :  Existing Reservation  DateAndTime :  2007-09-18 09:51:56  Status :  Pending
Customer submitted at 2007-09-18 09:51:56

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InquiryId :  17014  InquiryType :  New Reservation  DateAndTime :  2007-09-18 11:23:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-21 23:11:51

If you are using powersearch toolbar or trying it on your .com site?

Thank you
worldventures Team
Replied By risaf risaf at 2007-09-21 23:11:45

If you are using powersearch toolbar or trying it on your .com site?

Thank you
worldventures Team
Customer submitted at 2007-09-18 11:23:44

can\'t get airfare and hotel package pricing for the dominican republic


InquiryId :  17015  InquiryType :  Flight  DateAndTime :  2007-09-18 11:30:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:15:16

Hi,
Please enable popup in your browser . When you hit the book direct a new page which is the vendor page will open and you need to book there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 11:30:18

Hi this is Sharon I am trying to ck on a flight from chattanooga to denver--I think I go all th info but under per person it says book direct and when I hit that it tells me a screen will appear but nothing happens---the price quoted for the whole trip is 457 but I am not sure that is right--could you help to understand what I need to do next thks sharon


InquiryId :  17018  InquiryType :  New Reservation  DateAndTime :  2007-09-18 12:14:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 22:24:37

We will fix this at the earliest.Thank you for updating.

Thank you
worldventures Team
Customer submitted at 2007-09-18 12:14:07

Deficiency Report - Departure Date 2007 and Return Date 2008. The tool will not allow me to select a departure in December 2007 and Return in January 2008 unless I select a >> to advance to December 2008 then scroll back to January. This is deceptive since the December calendar shows the desired return date of January 5, 2008.


InquiryId :  17019  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-18 12:35:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-18 17:51:54

Is it on your RTA card or business cards?

Thank you
worldventures Team
Customer submitted at 2007-09-18 12:35:39

My World Ventures cards does not have the world ventures website on them. How can I return them and receive some new ones?


InquiryId :  17025  InquiryType :  Existing Reservation  DateAndTime :  2007-09-18 13:37:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:09:57

Hi,
Your member id is 876484.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 13:37:05

i forgot my id


InquiryId :  17029  InquiryType :  Group Reservation  DateAndTime :  2007-09-18 13:42:07  Status :  Replied and Resolved
Replied By Mike K at 2007-09-18 14:50:31

The group travel tab is at the top of your travel dot com page.
Customer submitted at 2007-09-18 16:02:41

I\'m not really sure where I\'m suppose to go to find the power search website
Replied By Mike K at 2007-09-18 14:29:02

Please follow these instructions to get a quote and answers to these questions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-18 13:42:07

My name is Jessika Vanegas. I'm in the process of making a group reservation the group consist of 21 people. Out of thoe 21 people 3 are kids. I pretty much want to know the price for an inside and ocean view cabin. Second thing is the cabins come in double, triple, or quads and I just want to know the price for each of those. Third things is the cruise we're planning to book leaves Galveston on March 17th, 2008 when do we have to have it payed off, and What all is included in that price. The last thing I need to know about the vacation protection insurance what exactly is that for and how much does it cost? Is it per person or for the whole group?


InquiryId :  17038  InquiryType :  All Other Commissions  DateAndTime :  2007-09-18 15:14:26  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 11:44:19

Hi,
You should have Acrobat Reader to check on the Comp plan. Please install Acrobat Reader.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 11:44:13

Hi,
You should have Acrobat Reader to check on the Comp plan. Please install Acrobat Reader.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-18 15:14:26

i cannot read the detailed comp plan in my back office. what program do i need to open it. i have word, but its encrypted or something, can i please have one mailed to me or emailed in plain text?


InquiryId :  17039  InquiryType :  Existing Reservation  DateAndTime :  2007-09-18 15:20:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:08:42

Hi,
Is that an air reservation ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 15:20:13

CHECKING ON STATUS AND SEEING IF THE PAYMENT COULD BE DONE IN TWO PART PAYMENTS ....TRACKING# GRPVQOOBOO


InquiryId :  17040  InquiryType :  Existing Reservation  DateAndTime :  2007-09-18 15:24:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:56:01

Hi,
Please come to livechat between 8am to 8pm central time.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 15:24:04

I need to pay the rest of my trip off. How do I do that? I can\'t talk to an agent.


InquiryId :  17042  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-18 15:26:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-18 16:59:35

Click on the RTA home link under RTA tab and scroll down to find the agent verification letter link.

Thank you
worldventures Team
Customer submitted at 2007-09-18 15:26:13

I\'m trying to find the agent letter of verification in my back office. Can you help me?


InquiryId :  17046  InquiryType :  Billing  DateAndTime :  2007-09-18 16:07:20  Status :  Replied and Resolved
Replied By Terri E at 2007-09-19 05:54:14

Jerimiah, thanks for your Inquiry. Please go to Live Chat to and speak with one of our Travel agents. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-18 16:07:20

I need to pay the rest of my trip off, and need a phone number to do so. Because I can\'t do it online the internet here is no good.


InquiryId :  17054  InquiryType :  Group Reservation  DateAndTime :  2007-09-18 16:45:03  Status :  Replied and Resolved
Replied By Mike K at 2007-09-19 07:11:01

Please follow these instructions to receive a quote and answers to these questions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-18 16:45:03

My name is Jessika Vanegas. I\'m in the process of making a group reservation the group consist of 21 people. Out of thoe 21 people 3 are kids. I pretty much want to know the price for an inside and ocean view cabin. Second thing is the cabins come in double, triple, or quads and I just want to know the price for each of those. Third things is the cruise we\'re planning to book leaves Galveston on March 17th, 2008 when do we have to have it payed off, and What all is included in that price. The last thing I need to know about the vacation protection insurance what exactly is that for and how much does it cost? Is it per person or for the whole group?


InquiryId :  17056  InquiryType :  Billing  DateAndTime :  2007-09-18 17:09:12  Status :  Replied and Resolved
Replied By Terri E at 2007-09-19 05:48:14

Kit, thanks for your Inquiry, you may go to your backoffice and under \\\"Support Request/ On-Line forms\\\" and look for the \\\"Membership Cancellation form\\\" and fill it out and click submit, it goes to the billing \\\"que\\\" and in 2-3 days. This is the only way cancellations will be accepted. thanks
Customer submitted at 2007-09-18 17:09:12

I am cancelling my membership effective today. I no longer authorize monthly charges to my credit card. Thank you for your attention to this matter. Kit Brown


InquiryId :  17057  InquiryType :  Existing Reservation  DateAndTime :  2007-09-18 17:19:17  Status :  Pending
Customer submitted at 2007-09-18 17:19:17

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InquiryId :  17061  InquiryType :  New Reservation  DateAndTime :  2007-09-18 17:35:34  Status :  Replied and Resolved
Customer submitted at 2007-09-18 19:21:40

I finally got it to work. I was using Firefox but once I switch to Explorer it worked.
Replied By risaf risaf at 2007-09-18 17:59:53

Can you please give me the search criteria you are looking for?

Thank you
worldventures Team
Customer submitted at 2007-09-18 18:19:52

I am trying to compare prices for a vacation package on my .com site.
Replied By risaf risaf at 2007-09-18 16:30:51

If you are trying this on a powersearch toolbar or on your .com site?

Thank you
worldventures Team
Customer submitted at 2007-09-18 17:35:34

I setup the query for a hotel and air to Puerto Vallerta but it will not go anywhere (still at the query page).


InquiryId :  17067  InquiryType :  All Other Commissions  DateAndTime :  2007-09-18 18:21:12  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-19 07:22:35

Hello Gordon, We received your inquiry regarding your unpaid commissions. Anytime a booking is made from your website, the estimated commissions will show in your back office until the commissions have been paid. The commissions are not actually received until after the trip has been taken. The vendor does have 90 - 120 days after the trip has been taken to pay the commissions out. Please feel free to contact us at 972-985-6841, if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-18 18:21:12

I show commissions paid for bookings in my back office, but i have not been payed for them. How does that take place?


InquiryId :  17070  InquiryType :  Hotel  DateAndTime :  2007-09-18 18:45:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 17:44:42

Hi
May I know what is it regarding , so that I can find a solution for it ? Live chat is open from 8am to 8pm central time.

Thank you
WorldVentures Team

Customer submitted at 2007-09-28 16:12:42

\"I am sorry that number is not valid\" is what the prompts are saying. It has been over 20 minutes calling 972 805 9600 and CANNOT GET ANY LIVE PERSON TO SPEAK WITH. What seems to be so hard as to speak to a live person? None of the prompts work. I pressed \"1\" as prompted to ask about powersearch and the prompt said \"number not valid\" I pressed 4 as prompted, not valid. Is there anyway to get a person please. It is becoming frustrating. (I DO NOT WANT LIVE EMAIL CHAT\" may I speak to live person? ID 883164
Replied By Aruna A at 2007-09-27 21:02:31

Hi,
Please contact customer support at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 18:45:58

please write be via live chat. the live chat will not let me click, it won't move. i need to speak with someone asap, what is the 800 number


InquiryId :  17073  InquiryType :  Hotel  DateAndTime :  2007-09-18 19:15:14  Status :  Replied and Resolved
Customer submitted at 2007-09-28 16:25:55

I will keep trying till I get live person. Thanks. TIME: 6:39PM
Replied By Aruna A at 2007-09-27 20:54:39

Hi,
Please contact customer support at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 19:15:14

NEED TO SPEAK TO SOMEONE PLEASE. WHAT IS THE 800 NUMBER? ALSO WAS NEVER PAID FOR SEVERAL HOTEL BOOKINGS, WHY? KINDLY CALL ME it has been over 3 months no commission on the hotels for client Judy Rivera Vanschagen. How can I talk to someone. This chat is hard.


InquiryId :  17074  InquiryType :  Magazines  DateAndTime :  2007-09-18 19:18:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-18 18:25:12

Hi,
Please come to livechat between 8am to 8pm and we can assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 19:18:17

HOW LONG DOES IT TAKE TO GET A SIMPLE RESPONSE ON THE BOOKING i AM STUCK IN THE MIDDLE? KINDLY CALL OR CHAT ONLINE WITH ME PLEASE. IT IS TAKING OVER HALF HOUR WAITING. ANY OTHER WAY


InquiryId :  17080  InquiryType :  Existing Reservation  DateAndTime :  2007-09-18 20:21:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:53:39

Hi,
Please contact customer support at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 20:21:34

Is food included on the trip to Scotland? A customer asked me this question. I do not see it mentioned anywhere?


InquiryId :  17091  InquiryType :  Dreamtrips  DateAndTime :  2007-09-18 22:03:42  Status :  Replied and Resolved
Replied By Mike K at 2007-09-19 07:19:25

Is this a group or just for yourself?
Customer submitted at 2007-09-18 22:03:42

I was looking for a hotel in Venice Beach, Ca. Directly on the beach if possible. I would like to have airfare, hotel, and a rental car.


InquiryId :  17093  InquiryType :  General Questions  DateAndTime :  2007-09-18 22:20:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 22:16:37

Your member id 901270 is your user id and to give the password information please verify the SSN/Tax payer number, mailing and email address on file

Thank you
worldventures Team
Customer submitted at 2007-09-18 22:20:40

I recieved my dreamtrip card and packet. How do I log into my back office? Need log in information


InquiryId :  17094  InquiryType :  Reactivation  DateAndTime :  2007-09-18 22:28:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-18 23:58:28

Hi,
Please call up the customer support at 972 805 9600 in the morning..

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 22:28:37

i wanted to see how I would go about getting re activated without having to pay the 350 fee all over again.


InquiryId :  17095  InquiryType :  Dot Biz  DateAndTime :  2007-09-18 22:36:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-19 18:28:57

Hi
Please come to livechat in the morning and we will assist you . You need to be online when we check .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-19 04:01:21

I still cant log into the back office. Also all the videos are lagging when loading. Any tips?
Replied By Aruna A at 2007-09-18 23:54:15

Hi,
Your websites are mattstravelsite.worldventures.biz and mattstravelsite.worldventures.com and login with your member id 898061 and password. Also , if you need more assistance, you can call the customer support number at 972 805 9600.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 22:36:53

My name is Matt Scherer and I paid for my site and have lost my login info. I was in a had car accident and don't have any contact info for anyone and have not heard from my up line in weeks and I am getting frustrated because I want to get training going. His name is Don and his site is two tickets to paradise. I feel like he got his $100 for getting me signed up and thats all he cared about.


InquiryId :  17097  InquiryType :  Existing Reservation  DateAndTime :  2007-09-18 22:49:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:52:01

Hi,
Please come to livechat between 8am to 8pm central time.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 22:49:23

cant login, cant talk to anybody live, what up!!!


InquiryId :  17099  InquiryType :  Flight  DateAndTime :  2007-09-18 23:20:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:51:04

Hi,
Please go to international consolidator reservations and search through that.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-18 23:20:10

I am trying to book a flight from either Toronto, Canada or Buffalo, New York to HOnolulu, Hi & it keeps telling me to enter the city?


InquiryId :  17100  InquiryType :  General Questions  DateAndTime :  2007-09-18 23:49:23  Status :  Replied and Resolved
Customer submitted at 2007-09-18 23:49:23

Dear Sir/Madame, You are announcing in the site (https://www.world-venture.com/special_detail.html?specialid=26) a link for a ticket scalper (www.rio-carnival.net) that, illegally, commercializes tickets and costumes for Sambódromo, in Rio de Janeiro - Brazil. Many companies, as ours, are prejudiced for practices as this, because we pay our imposed while these people work on the illegality and some, however few, sites endorse these illegal practices. We just ask to ascertain, at least, the number of register in EMBRATUR (responsible Brazilian organ for the tourism regulation) and CNPJ (number of Brazilian companies cadaster) before keep announcing sites as the rio-carnival.net. -- Yours Faithfully, Toni Henriques Team of CarnivalService.com Certificate by EMBRATUR #19.008231.10.0001-7 http://www.carnivalservice.com


InquiryId :  17102  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-19 00:01:03  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 10:59:23

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 10:59:17

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-19 00:01:03

We are trying to book at RIU PALACE RIVIERA MAYA and when we click on Book then it books us into GREAT PARNASSUS RESORT. We talked with Kevin in LiveChat and he told us to contact you on this matter!


InquiryId :  17105  InquiryType :  Existing Reservation  DateAndTime :  2007-09-19 00:39:46  Status :  Pending
Customer submitted at 2007-09-19 00:39:46

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InquiryId :  17108  InquiryType :  All Other Commissions  DateAndTime :  2007-09-19 05:04:56  Status :  Replied and Resolved
Replied By Terri E at 2007-09-19 05:31:43

Diane, thanks for your Inquiry, please take this #PU7L1S123 and go to Live chat and speak with a Live travel agent. Thanks
Customer submitted at 2007-09-19 05:04:56

PU7L1S123- is there no commission on this sale?


InquiryId :  17109  InquiryType :  Flight  DateAndTime :  2007-09-19 05:24:54  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 14:51:26

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 14:51:20

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-19 05:24:54

need to book flight from lax to venice, italy departing thursday 9/20 on one of the afternoon flights. returning from ancona, italy to lax on 10/3 or 10/4. seating was available as of yesterday the 18th


InquiryId :  17110  InquiryType :  Existing Reservation  DateAndTime :  2007-09-19 05:56:02  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 14:50:36

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 14:50:29

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-19 05:56:02

OK Pat, Give me a price please including air, to Hawaii, with a cruise around 7 islands, in October for 11 days.


InquiryId :  17111  InquiryType :  Flight  DateAndTime :  2007-09-19 06:47:15  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 14:49:25

Hi,
Go to www.world-airport-codes.com and you will get all the airport codes.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 14:49:20

Hi,
Go to www.world-airport-codes.com and you will get all the airport codes.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-19 06:47:15

where can you find the airport codes


InquiryId :  17112  InquiryType :  Dot Com Site  DateAndTime :  2007-09-19 07:21:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-19 20:17:02

Hi
It is approved through our team. It may take a day . You can check tomorrow.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-19 07:21:02

I uploaded a new photo. Now it says pending approval. Do someone have to approve the new photo? Please advise. Thanks.


InquiryId :  17113  InquiryType :  Group Reservation  DateAndTime :  2007-09-19 07:44:09  Status :  Replied and Resolved
Replied By Mike K at 2007-09-19 14:14:46

It must be, we use the same information provided by the airline carriers as all the other sites.
Customer submitted at 2007-09-19 11:58:36

I am also curious about the flight times listed on your site...They show that it takes like 20-24 hours to fly there...All other sites show approx. 4-6 hours depending on stops..Is this a type-o???
Replied By Mike K at 2007-09-19 07:20:48

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-19 07:44:09

I have a party of 8 that would like to stay at the Casa Marina Beach and Reef Resort in the Dominican Republic from 12-22-07 thru 01-05-08. Everything on my site says NA...The first time I logged on it gave me a price of $1260 per person. They want all-inclusive from Montreal(Dorval-YUL)airport to the Dominican. Can you assist me? Thank you Chylie(www.chylie.worldventures.com)


InquiryId :  17115  InquiryType :  New Reservation  DateAndTime :  2007-09-19 08:01:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 22:13:06

Our website is programmed to search hotels in nearby locations too and price is always the search criteria.

Thank you
worldventures Team
Customer submitted at 2007-09-19 08:01:29

Why do I type in a search for a hotel in Philadelphia, PA and I get all kinds of hotels pop up in New Jersey and other cities in Pensylvania? Cities I have no idea of their location in relation to Philadelphia.


InquiryId :  17117  InquiryType :  New Reservation  DateAndTime :  2007-09-19 08:58:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-19 20:15:30

Hi
Please check with those airlines with which you are trying to book.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-19 08:58:42

Can get frequent flyer miles and points when I book through this website?


InquiryId :  17130  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-19 11:34:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 18:07:51

I could see that you have not uploaded your photo, please upload it at the earliest possible for us to mail your RTA card.

Thank you
worldventures Team
Customer submitted at 2007-09-19 11:34:26

I sent my picture couple weeks ago. When will I get my card?


InquiryId :  17131  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-19 11:47:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 18:09:17

May I know which browser are you using, you will be able to download toolbar only using Internet Explorer browser and not any other.

Thank you
worldventures Team
Customer submitted at 2007-09-19 11:47:37

I would like to have someone email me or contact me. I have tried way too many times to install this toolbar and never seem to succeed. I have contacted help support live chat and they don\'t either know or they don\'t want to help..they have sent me back to this opion. Name: Cindy Floyd Member ID 901453 Phone # 303-412-5972 I can\'t sell this opportunity if I can\'t get it to work. Thanks BTW...this is the second time I have submitted a ticket...


InquiryId :  17143  InquiryType :  Group Reservation  DateAndTime :  2007-09-19 13:08:05  Status :  Replied and Resolved
Replied By Mike K at 2007-09-19 14:22:55

Please follow these instructions, Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-19 13:08:05

I need airfare and hotel for twelve in Jupiter, Fla November 7-14,2007. Leaving from Newark,NJ. Can you give a price?


InquiryId :  17166  InquiryType :  New Reservation  DateAndTime :  2007-09-19 15:58:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 17:40:25

Once the booking is made it has to be paid in full, only for cruise reservation part payment can be made.

Thank you
worldventures Team
Replied By risaf risaf at 2007-09-19 17:40:18

Once the booking is made it has to be paid in full, only for cruise reservation part payment can be made.

Thank you
worldventures Team
Customer submitted at 2007-09-19 15:58:44

I was wondering if once a trip is booked, does the trip have to be paid in full or may there be payments made? And if so how are payments made?thank you!


InquiryId :  17169  InquiryType :  Existing Reservation  DateAndTime :  2007-09-19 16:19:04  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 14:43:51

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 14:43:42

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-19 16:19:04

I would like to cancell my membership, and would like a refund for the $399.00 we put on it.


InquiryId :  17170  InquiryType :  New Reservation  DateAndTime :  2007-09-19 16:27:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 17:33:38

You will have to make complete payment when you book hotel,air and vacation booking through us and for cruise reservation you can make the part payment and hold the reservation.

Thank you
worldventures Team
Customer submitted at 2007-09-19 16:27:12

I was wondering if once a trip is booked, does the trip have to be paid in full or may there be payments made? And if so how are payments made?


InquiryId :  17174  InquiryType :    DateAndTime :  2007-09-19 16:55:03  Status :  Pending
Customer submitted at 2007-09-19 16:55:03

Greetings, I represent a company by the name of SkyMed International, Inc. We provide emergency air-ambulance coverage and services to travelers internationally as well as domestically. Our clientele purchase memberships and in the event of an accident they will rest assured that SkyMed will bring them home. Our customers choose there destination in the event of a critical illness or injury while traveling and we provide a medically equipped air-ambulance to fly them to their home hospital. One the greatest concerns for travelers are “what would I do in the case of a critical illness or accident?” Most think they have the proper insurances to “take them home”, but find the fine print says that they will be taken to the closest appropriate facility! The provider for your evacuation coverage actually states this in their service description. SkyMed TAKES THEM HOME!! To their own doctors, to their loved ones, to a hospital near their home. And we do it all at NO COST to the members…bed to bed. While their may be facilities near them at the time of a critical illness or accident, at their choice and the counsel of their attending physician, if they want to go home, SkyMed TAKES THEM HOME! No other service provides this guarantee! I would like to discuss the possibility that we could establish a partnership in order for you to provide your travelers and agents with our coverage and piece of mind for the unexpected. I feel it could definitely be a positive action for your clients as well as prove to be a substantial source for additional income for your company and its affiliates. SkyMed provides two basis types of SkyMed TAKES YOU HOME memberships; Short Term memberships from 4 days to 28 days, and Annual memberships where members enroll for a year at a time, up to 5 years in advance. You can see the services and rates at www.skymed.com/willwhite , as well as hear and read the testimonies of just a few of the members we have moved. SkyMed pays representatives commissions of 30% on Short Term memberships and 30% of Annual memberships for the first year. We also pay 10% of all years past the first year for the life of the membership. SkyMed currently enjoys an 8 year average membership life, so you would receive 10% residual commissions through our renewals. SkyMed also pays a 5% override for all representatives which you might recruit. This may be the way in which you would enroll sales staff if you plan to allow them the 30% commission. We would enroll all of your sales staff as representatives in your “business unit”. However, this would be your choice. We can also easily provide the 30% commission directly to you and you can compensate your sales staff as you like. Please contact me regarding this matter....


InquiryId :  17175  InquiryType :  Group Reservation  DateAndTime :  2007-09-19 17:00:56  Status :  Replied and Resolved
Replied By Mike K at 2007-09-20 07:06:01

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-19 17:00:56

The inquiry is for 45 rooms in Shreveport, LA for the nights of Oct 5 & 6


InquiryId :  17178  InquiryType :  Dot Com Site  DateAndTime :  2007-09-19 17:05:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 17:27:02

http://exploreyour.worldventures.biz/, that seems to be working fine.please do not type www in the url.

Thank you
worldventures Team
Customer submitted at 2007-09-19 17:05:20

I miss entered my address with \"ww\" instead of \"www\" and some other site comes up. My site is \'exploreyour.worldventures.com\' What\'s the story? Can you help me?


InquiryId :  17179  InquiryType :  Existing Reservation  DateAndTime :  2007-09-19 17:17:06  Status :  Pending
Customer submitted at 2007-09-19 17:17:06

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InquiryId :  17181  InquiryType :  New Reservation  DateAndTime :  2007-09-19 17:52:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 17:15:37

Please run a multi city air search under flights tab on your .com site to get a quote on air deals.

Thank you
worldventures Team
Customer submitted at 2007-09-19 17:52:22

Desire: 9-21 Lv Fort Lauderdale, Fl 9-22 Ar Bucharest, Romania 9-29 Lv Bucharest, Romania 9-29 Ar Fort Lauderdale, Fl I would like to consider seat upgrade or business class price as well as coach price, avoiding NY or north USA on return flight due to snow / weather. Couldn\'t make reserv getting into Bucharest. My #885405, appreciate your providing me with an intinerary. Q: call me 954-815-2261 Michael S. Deem


InquiryId :  17184  InquiryType :  Existing Reservation  DateAndTime :  2007-09-19 19:08:55  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 14:42:19

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Genealogy and Commission Link. A seperate window will open and again enter the user name and password to check your Genealogy.please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen Thanking you.
WorldVentures Team
Replied By Nick at 2007-09-27 14:42:15

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Genealogy and Commission Link. A seperate window will open and again enter the user name and password to check your Genealogy.please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen Thanking you.
WorldVentures Team
Customer submitted at 2007-09-19 19:08:55

I would like to check my genealogy tree.thank you.


InquiryId :  17186  InquiryType :  Genealogy  DateAndTime :  2007-09-19 19:17:55  Status :  Replied and Resolved
Replied By Terri E at 2007-09-20 05:48:46

duplicate
Customer submitted at 2007-09-19 19:17:55

genealogy organization


InquiryId :  17189  InquiryType :  All Other Commissions  DateAndTime :  2007-09-19 19:44:18  Status :  Replied and Resolved
Replied By Terri E at 2007-09-20 05:45:42

duplicate
Customer submitted at 2007-09-19 19:44:18

LOGIN FOR MY GENEALOGY TREE AGAIN.


InquiryId :  17190  InquiryType :  General Questions  DateAndTime :  2007-09-19 19:51:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 20:07:58

Login to your .biz site back office and click on the Genealogy/Commission link under support tab and a new window to relogin will pop up, enter the login information again to view Genealogy, please make sure that pop up blocker is disabled.

Thank you
worldventures Team
Customer submitted at 2007-09-19 19:51:57

MY GENEALOGY TREE IS NOT COMING UP


InquiryId :  17192  InquiryType :  Dreamtrips  DateAndTime :  2007-09-19 19:58:09  Status :  Replied and Resolved
Replied By Mike K at 2007-09-20 12:57:00

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-20 13:19:14

I am interested in a trip to Disney World or the the Disney cruise. My family and I would like to go in March 2008 or in June 2008.
Replied By Mike K at 2007-09-20 07:08:34

Which membership are you interested in? Is this a dreamtrip?
Customer submitted at 2007-09-19 19:58:09

I'm interested in booking a trip for my family of 4 including myself on a disney cruise. I have read several disclosures on your site mentioning a membership fee and a small monthly fee. I would like know what are exact fees to obtain membership


InquiryId :  17193  InquiryType :  All Other Commissions  DateAndTime :  2007-09-19 20:01:56  Status :  Replied and Resolved
Replied By Terri E at 2007-09-20 05:42:26

duplicate.
Customer submitted at 2007-09-19 20:01:56

PLEASE RESPOND CAN\'T SEING TO BE WORKING ANY THING.


InquiryId :  17195  InquiryType :  Dot Biz  DateAndTime :  2007-09-19 20:12:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 20:01:31

May I know what is it regarding?

Thank you
worldventures Team
Customer submitted at 2007-09-19 20:12:12

i\'m not getting any respond please,reply.


InquiryId :  17196  InquiryType :  Genealogy  DateAndTime :  2007-09-19 20:23:19  Status :  Replied and Resolved
Replied By Terri E at 2007-09-20 05:46:20

duplicate
Customer submitted at 2007-09-19 20:23:19

support


InquiryId :  17200  InquiryType :  Magazines  DateAndTime :  2007-09-19 21:06:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 19:57:16

Powersearch toolbar can only be downloaded using Internet Explorer.

Thank you
worldventures Team
Customer submitted at 2007-09-19 21:06:34

I CANNOT DOWNLOAD MY POWERSEARCH TOOLBAR I AM USING A MAC AND MAVE HAVE DONE ALL THE RIGHT THINGS. WHAT CAN BE THE PROBLEM


InquiryId :  17201  InquiryType :  Magazines  DateAndTime :  2007-09-19 21:06:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 19:55:06

You will be able download Powersearch toolbar only using Internet Explorer browser

Thank you
worldventures Team
Replied By risaf risaf at 2007-09-19 19:54:32

You will be able download Powersearch toolbar only using Internet Explorer browser

Thank you
worldventures Team
Customer submitted at 2007-09-19 21:06:57

I CANNOT DOWNLOAD MY POWERSEARCH TOOLBAR I AM USING A MAC AND MAVE HAVE DONE ALL THE RIGHT THINGS. WHAT CAN BE THE PROBLEM


InquiryId :  17208  InquiryType :  Existing Reservation  DateAndTime :  2007-09-19 22:12:28  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 14:41:03

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Marketing--->Marketing Assets Link. From there you can order Business cards.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 14:40:57

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Marketing--->Marketing Assets Link. From there you can order Business cards.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-19 22:12:28

How do I order businessc cards?


InquiryId :  17209  InquiryType :  Magazines  DateAndTime :  2007-09-19 22:28:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-19 21:24:06

Please submit the membership cancellation form available under the support request/online form link under the support tab of your .biz site back office.

Thank you
worldventures Team
Customer submitted at 2007-09-19 22:28:38

my name is valerie lynn,no 868638.I would like to cancel my membership. also brian pottage no.871050.please do not take any more monies out thankyou v lynn 951 925 7362 please call me


InquiryId :  17211  InquiryType :  Billing  DateAndTime :  2007-09-19 23:01:17  Status :  Replied and Resolved
Replied By Terri E at 2007-09-20 05:31:10

Venita, thanks for your Inquiry, Contact at Corporate so that we may update your billing to reflect for Sept/Oct. call 972 985 6841. Thanks
Customer submitted at 2007-09-19 23:01:17

Hi I have had a hard week. My bank account was overdrawn at the time of my payment due. MONEY IS IN THE ACCOUNT NOW. What do I need to get reinstated? thank you and blessings venita


InquiryId :  17217  InquiryType :  Billing  DateAndTime :  2007-09-19 23:47:58  Status :  Replied and Resolved
Replied By Terri E at 2007-09-20 05:19:58

Troy, thanks for your Inquiry. You account is Inactive..Please go to your backoffice and fill out a membership cancellation form. Thanks
Customer submitted at 2007-09-19 23:47:58

Effective IMMEDIATELY, please CANCEL my World Ventures membership, and immediately stop the monthly bank draft. I do not wish to be affiliated with World Ventures. Please refund any applicable portion of any fees paid to you. Should you have questions regarding this matter, please contact me immediately at (713)461-8300. Please notify me VIA EMAIL (at troy@legacyplan.com) of your receipt of this request. Thank you for your prompt attention in this matter.


InquiryId :  17222  InquiryType :  Existing Reservation  DateAndTime :  2007-09-20 01:18:45  Status :  Pending
Customer submitted at 2007-09-20 01:18:45

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InquiryId :  17225  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-20 04:42:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-20 19:19:41

Hi
Please login to your back office and go to support and then click on comp plan and policies and procedures .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-20 04:42:35

Where can I find the World Ventures cancellation policy regarding the Dream Trips and RTA programs? Where can I find more details on commissions paid for Customers booking through my website? Where can I find additional details about World Ventures policies and long term growth strategies?


InquiryId :  17228  InquiryType :  New Reservation  DateAndTime :  2007-09-20 07:33:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-20 19:30:01

Hi
Please use the powersearch and check the lowest fares available .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-20 07:33:24

comparing non-stop phx to ict clubhouse hotel w hertz car and breakfast & tax at expedia is 510.59 can we do better?


InquiryId :  17233  InquiryType :  All Other Commissions  DateAndTime :  2007-09-20 09:27:33  Status :  Replied and Resolved
Replied By Angela H at 2007-09-20 13:07:28

Dear Cary, If you could please provide me with the confirmation or booking id for these bookings I\\\'d be happy to further investigate this matter for you. Have a great week. Sincerely, Client Services
Customer submitted at 2007-09-20 09:27:33

I do not see the travel I booked to Vegas on my site. I booked Air Hotel and Car. Booked it on Monday or Tueday night.


InquiryId :  17234  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-20 09:28:19  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-09-20 08:53:44

Cary Can I please have your ID# so I can look into it. Thank you WorldVentures Fulfillment Department
Customer submitted at 2007-09-20 09:28:19

When will I receive my cards


InquiryId :  17239  InquiryType :  Existing Reservation  DateAndTime :  2007-09-20 10:37:01  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:44:33

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:44:28

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-20 10:37:01

I only have a tracking #. No confirmation email or receipt was received. Can you send me the details for my car rental?


InquiryId :  17240  InquiryType :  Magazines  DateAndTime :  2007-09-20 11:01:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-20 18:26:50

Please call customer service at 972 805 9600 to cancel your Dreamtrips membership.

Thank you
worldventures Team
Customer submitted at 2007-09-20 11:01:58

This business is just not for me. I will stay, but want to opt out of the dream team side. The $20.00/month is just a waste of money.


InquiryId :  17244  InquiryType :  General Questions  DateAndTime :  2007-09-20 11:31:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-20 18:38:57

Please call our customer service at 972 805 9600 and they will help with this.

Thank you
worldventures Team
Customer submitted at 2007-09-20 11:31:31

I would like to cancel my membership. Please supply me the form necessary at bettybaldner@aol.com. Thank you.


InquiryId :  17245  InquiryType :  General Questions  DateAndTime :  2007-09-20 11:31:53  Status :  Replied and Resolved
Customer submitted at 2007-09-20 11:31:53

I would like to cancel my membership. Please supply me the form necessary at bettybaldner@aol.com. Thank you.


InquiryId :  17246  InquiryType :  Existing Reservation  DateAndTime :  2007-09-20 11:42:54  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:43:52

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:43:47

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-20 11:42:54

how do I go about cancelling my membership to worldventures. I don\'t want an automatic withdrawl anymore from my account.. thank you for your time


InquiryId :  17255  InquiryType :  Dreamtrips  DateAndTime :  2007-09-20 12:52:58  Status :  Replied and Resolved
Replied By Mike K at 2007-09-20 11:55:49

As of right now there are 3 rooms left to fill.
Customer submitted at 2007-09-20 12:52:58

How much space is available on the Manzanillo Dream Trip. The website says 10%. About how many spots does that represent?


InquiryId :  17260  InquiryType :  Billing  DateAndTime :  2007-09-20 13:50:34  Status :  Replied and Resolved
Replied By Terri E at 2007-09-20 12:45:26

Lindsay, thanks for your Inquiry. You must for retention purposes, and tracking. Cancel ,you membership in your backoffice. Go to dot.biz click on Support to support request/on-line forms find the \\\"membership cancellation form\\\" fill it out and submit it. It will take 2-3 days to bring your account down, and you will receive a e-mail upon completion. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-20 13:50:34

I would like to cancel my account


InquiryId :  17261  InquiryType :  Existing Reservation  DateAndTime :  2007-09-20 13:53:16  Status :  Pending
Customer submitted at 2007-09-20 13:53:16

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InquiryId :  17263  InquiryType :  General Questions  DateAndTime :  2007-09-20 13:58:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-20 19:03:29

Hi
Did you submit booking through the website ? Also , air bookings will not show up on the site. Please give the booking reference numbers with Worldventures website to check for the confirmation .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-20 13:58:25

I should show 2 other bookings - 1 for air fare & 1 for a hotel - the confirmations are hotel - WCT744402511 & air is 6986 7068 7688 - can you let me know?


InquiryId :  17267  InquiryType :  Dreamtrips  DateAndTime :  2007-09-20 15:12:01  Status :  Replied and Resolved
Replied By Mike K at 2007-09-21 06:55:12

That trip went out in August.
Customer submitted at 2007-09-20 15:12:01

Big Island Hawaii Hapuna Beach Prince, Aug 29th - Sept 03rd


InquiryId :  17273  InquiryType :  Flight  DateAndTime :  2007-09-20 16:17:19  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:42:30

Hi,
We no longer give commission for Air only reservation. You can directly contact the airlines and purchase your tickets.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:42:24

Hi,
We no longer give commission for Air only reservation. You can directly contact the airlines and purchase your tickets.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-20 16:17:19

I was looking to book a flight, but it is very difficult to understand the breakdown of your flight schedules. I was looking to do it from Maui to Orlando, but the flight details only give me the departure time from Maui and the arrival time to Orlando. There is a stop over but that information is not listed. I would suggest a better display of this info. The outbound and inbound buttons are also very difficult to understand.


InquiryId :  17280  InquiryType :  Existing Reservation  DateAndTime :  2007-09-20 17:47:44  Status :  Pending
Customer submitted at 2007-09-20 17:47:44

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InquiryId :  17281  InquiryType :  Existing Reservation  DateAndTime :  2007-09-20 17:48:05  Status :  Pending
Customer submitted at 2007-09-20 17:48:05

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InquiryId :  17283  InquiryType :  Billing  DateAndTime :  2007-09-20 18:15:08  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-21 08:02:51

Hello Janeal, We received your inquiry regarding payment for one of our trips. Unfortunately, we do not accept installment payments at this time. Payment is due in full upon booking the vacation. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-20 18:15:08

I was wondering if there was anyway I could pay for this trip in installments and how do I go about doing that?


InquiryId :  17284  InquiryType :  Group Reservation  DateAndTime :  2007-09-20 18:23:21  Status :  Replied and Resolved
Replied By Mike K at 2007-09-21 06:56:15

please use POWER SEARCH to find and book travel.
Customer submitted at 2007-09-20 18:23:21

I was wondering if you can match or offer me a cheaper vacation for 2 people to Tampa, FL for Oct.19-Oct.22, 2007 staying at Hyatt Place Busch Gardens Hotel. I found a trip for 2 people on travelocity.com for a total price of $711.06.


InquiryId :  17287  InquiryType :  All Other Commissions  DateAndTime :  2007-09-20 19:18:47  Status :  Replied and Resolved
Replied By Angela H at 2007-09-21 13:27:50

Dear Wayne, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar with your site and drives them to use your site for a package deal on air and hotel which you receive commission from the hotel on and for repeat business. Have a great week. Sincerely, Client Services
Customer submitted at 2007-09-20 19:18:47

I purchased an international airline ticket to Trinidad and Tobago. I went through my site used the power search an it thrugh expedia on contenental which I did. However I have not seen any commissions related to this trip in my back office. Please explain.


InquiryId :  17291  InquiryType :  New Reservation  DateAndTime :  2007-09-20 20:36:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-21 18:55:13

Hi,
Please delete all temporary internet folders and search using firefox if possible. If still nothing comes up , please come to livechat in the morning.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-21 10:54:57

yes,but nothing still comes up. I need help right away. Prices are going up, and I \'m afraid my client will try someone else
Replied By Aruna A at 2007-09-20 19:37:00

Hi
Are you using internet explorer?

Thank you
WorldVentures Team.

Customer submitted at 2007-09-20 20:36:59

I'm trying to make a reservation for a flight and hotel, but need a different flight. I keep hitting the more option button, but it does nothing. What can I do to find a different flight.


InquiryId :  17293  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-20 21:46:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-24 23:51:22

Hi,
May I know which browser are you using ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-20 21:46:05

I have tried to send the power search bar but is not working, also I have tried to send the tell a friend and win a dream trip but it is not working either


InquiryId :  17295  InquiryType :  Existing Reservation  DateAndTime :  2007-09-20 22:50:30  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:39:33

Hi,
I need the Tracking number of your reservation request to check on the status.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:39:28

Hi,
I need the Tracking number of your reservation request to check on the status.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-20 22:50:30

what is the status of my reservation?


InquiryId :  17297  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-20 23:08:16  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-09-24 12:51:11

Eric You have done everything that you need to do. Once your card is printed it will show a ship date for the card. Under the rta drop down where you uploaded your photo at the bottom of the page. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-09-24 13:11:39

My Id # is 901843 I have already passed the exam and uploaded my photo I would just like to know now how to get my RTA card
Replied By Alex Wolchik at 2007-09-21 06:49:22

Eric Can I please get your ID# so I can look into this. Thank you WorldVentures Fulfillment Department
Customer submitted at 2007-09-20 23:08:16

How do I request my RTA card, I have taken the exm and uploaded my photo and it has been approved, what now?


InquiryId :  17299  InquiryType :  Billing  DateAndTime :  2007-09-20 23:27:04  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-21 08:32:57

Hello Ahmad, We received your inquiry regarding cancelling your World Ventures. Please contact us at 972-985-6841 to complete your request. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-20 23:27:04

Hello my name is Ahmad. I\'ve been with the company 4 quite sometime now.I really don\'t it\'s working out for me. I want cancel my payments. I never got in to my backoffice.


InquiryId :  17301  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-21 00:41:48  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-09-21 06:52:24

Sylvia Can I please have your ID# so I can look into the matter about your card. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-09-21 00:41:48

I requested a new RTA card and the fee was paid August 8th. I have had no communication nor have I received the card. I also need information about an ARC number that is requested by airlines and CLIA certificate. Thank you


InquiryId :  17302  InquiryType :  Existing Reservation  DateAndTime :  2007-09-21 01:11:01  Status :  Pending
Customer submitted at 2007-09-21 01:11:01

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InquiryId :  17308  InquiryType :  Magazines  DateAndTime :  2007-09-21 05:04:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-21 19:22:49

This is worldventures technical support, please email back to Sid\\\'s personal email

Thank you
worldventures Team
Customer submitted at 2007-09-21 05:04:29

Sid: Sorry we missed each other the other day...held for a little while, but seemed like busy day for you. And I was in traffic at the time, needing both hands on the wheel...got this web site up and am just starting to look it over..thanks for sending. Nels Brown 8173074126


InquiryId :  17323  InquiryType :  Existing Reservation  DateAndTime :  2007-09-21 08:41:21  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 12:02:44

Hi,
Yes, your reservation was cancelled.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 12:02:39

Hi,
Yes, your reservation was cancelled.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-21 08:41:21

hI just make sure that you Rick from you customer repr.told taht my reservation was cancelled so, If you can verify for me is that went true.


InquiryId :  17325  InquiryType :  New Reservation  DateAndTime :  2007-09-21 08:47:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-21 19:06:21

Hi,
Please come to livechat in the morning.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-21 08:47:12

i have been trying to call, and have been on the line for ata least 20 minutes, finally got through to someoneand they put me through to someone else, took at least 5 more minutes, then they came on and it disconnected us. Can you have them call me please?


InquiryId :  17326  InquiryType :  New Reservation  DateAndTime :  2007-09-21 08:52:58  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 10:18:10

Hi,
Sometimes there is a Glitch while checking on the search results.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 10:18:05

Hi,
Sometimes there is a Glitch while checking on the search results.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-21 08:52:58

I am not able to secure a Holiday Inn Express reservation in Keystone, South Dakota for next Monday-Wednesday using POWERSEARCH... However, it appeared using the express search. Why? Thank you for your prompt assistance!!


InquiryId :  17330  InquiryType :  Dot Biz  DateAndTime :  2007-09-21 09:25:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-21 19:02:50

Hi,
Please go to dwtravel.worldventures.biz and login with your member id 840064 and the correct password and you will be able to access it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-21 09:25:24

I am unable to log into my backoffice - I also would like to get out of WorldVentures and stop payment on my recurring Autoship this month.


InquiryId :  17331  InquiryType :  Existing Reservation  DateAndTime :  2007-09-21 09:38:51  Status :  Pending
Customer submitted at 2007-09-21 09:38:51

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InquiryId :  17334  InquiryType :  Dot Com Site  DateAndTime :  2007-09-21 09:57:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-21 18:58:01

Hi,
We just checked your site and everything is showing up . Please go to travelallofthetime.worldventures.com and check again . It is showing up on the home page.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-21 09:57:06

Hello, I have uploaded my photo and text but when I go to my .com it is not showing up. Please let me know what I am doing wrong! Thank you, Tina Benoit


InquiryId :  17336  InquiryType :  Existing Reservation  DateAndTime :  2007-09-21 10:49:57  Status :  Pending
Customer submitted at 2007-09-21 10:49:57

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InquiryId :  17337  InquiryType :  Flight  DateAndTime :  2007-09-21 10:53:13  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 12:04:28

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further or you can E-mail your travel details to travel@worldventures.com.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 12:04:23

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further or you can E-mail your travel details to travel@worldventures.com.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-21 10:53:13

I need a different flight with a package. How do I find one. I have called and got disconnected, and have talked to live chat and they can\'t help me. Please call me before my client finds another travel agency


InquiryId :  17340  InquiryType :  New Reservation  DateAndTime :  2007-09-21 11:18:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-21 22:39:42

Run a search for Chicago,IL and use the map available on the search page.

Thank you
worldventures Team
Customer submitted at 2007-09-21 11:18:36

I need to book a hotel near the \"Bay Area\" in Chicago. I don\'t know my way around Chicago. Can you advise what area to check for hotels? Thanx


InquiryId :  17343  InquiryType :  Existing Reservation  DateAndTime :  2007-09-21 11:52:16  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 12:05:33

Hi,
Regarding cancellation or changes, please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 12:05:28

Hi,
Regarding cancellation or changes, please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-21 11:52:16

I thought I booked this for pick up on 9-21. Can I plz change it to that?


InquiryId :  17346  InquiryType :  New Reservation  DateAndTime :  2007-09-21 12:08:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-21 18:53:03

Hi,
Is it for an airfare booking ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-21 12:08:21

How do I get insurance on my trip


InquiryId :  17348  InquiryType :  Dreamtrips  DateAndTime :  2007-09-21 12:35:09  Status :  Replied and Resolved
Replied By Mike K at 2007-09-21 13:39:15

Double occupancy is the listed price per person based on 2 of you per room, if you travel alone you would pay for 2 people. For example, a trip that lists at $179.99 per person based on double occupancy would be $359.98 for you and your wife or $359.98 if you travel alone.
Customer submitted at 2007-09-21 12:35:09

What exactly is double occupancy? Does that mean that my wife and I share a hotel room with another couple?


InquiryId :  17351  InquiryType :  Dreamtrips  DateAndTime :  2007-09-21 13:05:17  Status :  Replied and Resolved
Replied By Mike K at 2007-09-21 13:41:00

We have had 8 trips go out since August 1st, we are finalizing the details on several new trips and they will be announced very soon, some might be introduced at this weekends acceleration training. So look to see them up in the next week or so.
Customer submitted at 2007-09-21 13:05:17

As a member, I am very frustrated there haven\'t been any new trips in awhile. Why is that? Also, being a teacher, I\'d like to see more trips during our vacation times. What\'s going on here?


InquiryId :  17361  InquiryType :  New Reservation  DateAndTime :  2007-09-21 14:41:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-21 18:39:06

it\\\'s working fine, could you please check with your internet service provider.

Thank you
worldventures Team
Customer submitted at 2007-09-21 14:41:35

This website is very slow, trying to book anything is almost impossible. need to hire a new webmaster. acct. 890358


InquiryId :  17362  InquiryType :  Billing  DateAndTime :  2007-09-21 14:42:06  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-25 13:08:33

Hello Karen, We received your inquiry regarding your recurring payment. To update your credit card for your monthly recurring payment, please login to your back office and submit a Payment Update form. Under Support, you will select Online Forms. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-21 14:42:06

I received your email about my credit card. It said it was declined because it was expired. I have checked the card and it expires in 08/08. This has happened to me in the past and I don\'t know why. Perhaps another card on file will avoid this in the future. Please call me so that we can change to another card. 760-492-8380. Thank you, Karen Allec


InquiryId :  17365  InquiryType :  Existing Reservation  DateAndTime :  2007-09-21 15:26:58  Status :  Pending
Customer submitted at 2007-09-21 15:26:58

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InquiryId :  17366  InquiryType :  General Questions  DateAndTime :  2007-09-21 15:53:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-21 18:33:34

To change your website url , login to your .biz site back office and click on the Profile link under support tab and select replicate website link and if you want to connect your wv website to someother url then you will have to contact the person who provided the domain.

Thank you
worldventures Team
Customer submitted at 2007-09-21 15:53:15

The name of our website needs to be changed to newfreedomtravel.net. How do I do it? Also, our company name will be New Freedom Travel, Inc. Thanks!


InquiryId :  17367  InquiryType :  Existing Reservation  DateAndTime :  2007-09-21 16:11:20  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 12:08:05

Hi,
Please get connected to live chat by selecting Technical Support regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 12:08:00

Hi,
Please get connected to live chat by selecting Technical Support regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-21 16:11:20

How do I change the name of my website and check to see whether or not it is taken?


InquiryId :  17375  InquiryType :  All Other Commissions  DateAndTime :  2007-09-21 17:26:49  Status :  Replied and Resolved
Replied By Angela H at 2007-09-28 07:36:45

Dear Evelyn, If you could please provide me with the confirmation number for this booking I\\\'d be happy to further investigate the matter for you. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2007-09-21 17:26:49

Why has my booking not shown up in my dot com back office? I am new with World Ventures and was hoping to see how the commissions worked from selling travel. Thank you for your time. Evelyn Inman


InquiryId :  17379  InquiryType :  Existing Reservation  DateAndTime :  2007-09-21 18:19:00  Status :  Pending
Customer submitted at 2007-09-21 18:19:00

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InquiryId :  17384  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-21 19:04:01  Status :  Replied and Resolved
Customer submitted at 2007-09-21 19:04:01

Please fix: On the become an affiliate tab #3 has a typo. Should read \"start your own\".


InquiryId :  17385  InquiryType :  Magazines  DateAndTime :  2007-09-21 19:05:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-21 18:10:25

Could you please be clear which link are you referring to?

Thank you
worldventures Team
Customer submitted at 2007-09-21 19:05:26

Please fix Typo \"Become an Affiliate\" button #3 should read \"start your own Business\"


InquiryId :  17391  InquiryType :  Flight  DateAndTime :  2007-09-21 19:58:52  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 12:14:50

Hi,
Please contact the Airlines directly to redeem miles.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 12:14:41

Hi,
Please contact the Airlines directly to redeem miles.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-21 19:58:52

How can I book a flight redeeming frequent flyer miles? Belinda


InquiryId :  17394  InquiryType :  Existing Reservation  DateAndTime :  2007-09-21 22:15:53  Status :  Pending
Customer submitted at 2007-09-21 22:15:53

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InquiryId :  17395  InquiryType :  Group Reservation  DateAndTime :  2007-09-21 22:35:36  Status :  Replied and Resolved
Replied By Mike K at 2007-09-24 11:22:08

Thank you, did you include all of the above information in the group request?
Customer submitted at 2007-09-24 12:25:59

I resubmitted the information you requested. I don\'t know if I should have done it here since all you needed was the amount of rooms. I included all other information. There are 30 people and we need 14 rooms. 2 singles, 9 doubles, 2 triples and 1 quad Thanks you, Teresa Salgado
Replied By Mike K at 2007-09-24 06:49:53

please follow these instructions, Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-21 22:35:36

I'm interested in booking a group of teachers where I work. We are planning on departing on April 5, 2008 and returning April 12th. We have a group of 30. The packages I'm interested in are the following:Quality Crown Hotel Kensington, Hilton London-Kensington Hotel, Best Western Paddington Court Hotel and Suites, The Novotel London Waterloo or Comfort Inn Notting Hill. Please respond to me at my home phone 2120910/2189898 or email me at teresasalgado@yahoo.com


InquiryId :  17397  InquiryType :  General Questions  DateAndTime :  2007-09-21 23:39:11  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-21 22:57:50

Please disable the pop up blocker and try this, it should work

Thank you
worldventures Team
Customer submitted at 2007-09-21 23:39:11

I tried to book a flight from ont to atlanta but when I pressed the \"book\" it would say \"a new window will open and show vendors to from which this fare came from\" this window never appeared.I tried it several times and on different flights to the same destination.


InquiryId :  17402  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 01:56:05  Status :  Pending
Customer submitted at 2007-09-22 01:56:05

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InquiryId :  17403  InquiryType :  Dreamtrips  DateAndTime :  2007-09-22 04:30:42  Status :  Replied and Resolved
Replied By Mike K at 2007-09-24 06:50:49

Sorry, this is hotel only, air is not included.
Customer submitted at 2007-09-22 04:30:42

TRIED LIVE CHAT... DIDNT WORK. WONDERING IF ARUBA TRIP IN MAY 08 INCLUDES AIRFARE?


InquiryId :  17404  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 05:44:48  Status :  Pending
Customer submitted at 2007-09-22 05:44:48

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InquiryId :  17407  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 08:39:40  Status :  Pending
Customer submitted at 2007-09-22 08:39:40

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InquiryId :  17408  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 08:46:49  Status :  Pending
Customer submitted at 2007-09-22 08:46:49

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InquiryId :  17409  InquiryType :  Magazines  DateAndTime :  2007-09-22 08:57:51  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 10:12:01

Hi,
We no longer book for air only reservation and there is no commission on that. Through our website you can only search for lower price but when you try to book it, it will redirect you to the Airlines web site. If you are getting lower price in Expedia, you can book directly with them.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 10:11:54

Hi,
We no longer book for air only reservation and there is no commission on that. Through our website you can only search for lower price but when you try to book it, it will redirect you to the Airlines web site. If you are getting lower price in Expedia, you can book directly with them.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-22 08:57:51

I am checking this out as a business, and I just went to expedia to check travel arrangements for a flight from Memphis, Tn. to New Orleans, La. Leaving on 10-12 and returning on 10-15. The price was significantly different. Your price was $510 and expedia was $349. My question is do you match prices? Please get back to me soon. Sincerely, Katina M Rowles meliah11375@yahoo.com


InquiryId :  17410  InquiryType :  General Questions  DateAndTime :  2007-09-22 09:06:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-24 01:26:01

Hi
You need to login to your back office and go to marketing and then marketing assets and order business cards there.

Thank you
WorldVentures Team

Customer submitted at 2007-09-22 09:06:32

I heard you can order business cards on line and I cannot find it in my back office. Where would this be located?


InquiryId :  17413  InquiryType :  Magazines  DateAndTime :  2007-09-22 10:13:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-24 01:17:01

Hi
Please login to your back office and go to support/online forms and submit the membership cancellation form.

Thank you
WorldVentures Team

Customer submitted at 2007-09-22 10:13:32

I would like to discontinue my membership as a World Ventures travel Agent. Effective today, September 22,2007.


InquiryId :  17415  InquiryType :  Billing  DateAndTime :  2007-09-22 11:01:13  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-24 14:45:30

Hello Greg, We received your inquiry regarding your recurring monthly payment. Our records indicate that you have been a member of World Ventures since 8/1/07. A recurring payment authorization was established upon you becoming a member of World Ventures. Please contact us at 972-985-6841 if you are no longer interested in retaining your membership with World Ventures. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-22 11:01:13

Hi There, Please stop charging my credit card! I\'m not a part of this organazation. Greg


InquiryId :  17417  InquiryType :  All Other Commissions  DateAndTime :  2007-09-22 11:46:46  Status :  Replied and Resolved
Customer submitted at 2007-09-22 11:46:46

I am trying to figure out how I can see my booking custommers. I was wondering if they show up only after the trip has been Taken.


InquiryId :  17420  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 11:51:39  Status :  Pending
Customer submitted at 2007-09-22 11:51:39

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InquiryId :  17421  InquiryType :  Billing  DateAndTime :  2007-09-22 12:01:04  Status :  Replied and Resolved
Replied By Karen O at 2007-09-24 13:16:48

We have deactivated your account per your request.
Replied By Karen O at 2007-09-24 13:16:16

We have deactivated your account per your request.
Customer submitted at 2007-09-22 12:01:04

I would like to deactivate my membership. How do I go about doing that?


InquiryId :  17423  InquiryType :  Dreamtrips  DateAndTime :  2007-09-22 12:15:26  Status :  Replied and Resolved
Replied By Mike K at 2007-09-24 06:54:45

Sure what exactly are you having problems with?
Customer submitted at 2007-09-22 12:15:26

I have some questions about signing up for a dream trip. Can you help me please?


InquiryId :  17425  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 12:25:49  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:37:40

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Marketing--->Marketing Assets Link. From there you can order for business cards.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:37:33

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Marketing--->Marketing Assets Link. From there you can order for business cards.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-22 12:25:49

I\'m a new member and need info about ordering business cards with the logo.


InquiryId :  17426  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 12:56:27  Status :  Replied and Resolved
Replied By Mike K at 2007-09-27 11:59:47

Please email the agent working that trip, April Devoe, she will take care of this for you. a.devoe@worldventures.com
Customer submitted at 2007-09-22 12:56:27

We need to cancel a dreamtripe,The western Caribbean on 12/2/2007 to 12/09/2007 ,it is under the names of Karen McPhee and Catherine Drumm.WE will not be abel go on this trip and want to cancel .Please comfirm this as soon as posable,Thank You, Catherine Drumm cdrumm1@cox.net


InquiryId :  17427  InquiryType :  Hotel  DateAndTime :  2007-09-22 12:59:01  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:35:55

Hi,
Please get connected to live chat by selecting Travel Department and ask for Shiraz.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:35:50

Hi,
Please get connected to live chat by selecting Travel Department and ask for Shiraz.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-22 12:59:01

I got cut off with my internet connection...previous conversation... You are now chatting with \'Shiraz\' Shiraz: Hi. Allow me to introduce myself as your Travel Agent. How can I help you today ? Also please may I have the WorldVentures tracking number so I can retrieve your travel request. Lisa: GRP8D311SW9J HOWARD JOHNSON HOTEL IN MADISON, WI OCT 12-14 TWO NIGHTS Shiraz: Howard Johnson Madison Shiraz: 3841 E. Washington Avenue Shiraz: Madison, WI 53704 US Lisa: YES


InquiryId :  17431  InquiryType :  Magazines  DateAndTime :  2007-09-22 13:39:27  Status :  Replied and Resolved
Replied By David S at 2008-04-29 11:03:39

NO , But the op is there . Maybe in the near future.
Customer submitted at 2007-09-22 13:39:27

Am very interested in your business after visiting the US recently. Are there opportunities for this operating from within the UK? If not will there be in the future?


InquiryId :  17432  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 14:06:08  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:35:07

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:35:02

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-22 14:06:08

I just recieved an email that the hotel has been overbooked.


InquiryId :  17433  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 14:21:28  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:34:28

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our sgent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:34:21

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our sgent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-22 14:21:28

I want to add a pre and post cruise package to GRPP0000OUC0. Should I do that thru WV or Celebrity cruises?


InquiryId :  17435  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 16:04:58  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:33:30

Hi,
I need the Tracking nunmber of your reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:33:24

Hi,
I need the Tracking nunmber of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-22 16:04:58

i can\'t find my reservation


InquiryId :  17436  InquiryType :  Group Reservation  DateAndTime :  2007-09-22 16:06:24  Status :  Replied and Resolved
Replied By Mike K at 2007-09-24 06:56:31

Try using google to find the exact property you want and then we can book it for you. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-22 16:06:24

I have a customer who is interested in some gay friendly all inclusive resort trip to Mexico. Can you please let me know how to search for something like thi?


InquiryId :  17438  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 17:30:14  Status :  Pending
Customer submitted at 2007-09-22 17:30:14

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InquiryId :  17439  InquiryType :  General Questions  DateAndTime :  2007-09-22 17:34:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 23:24:16

Hi
Please come to livechat and we can assist you.

Thank you
WorldVentures Team

Customer submitted at 2007-09-22 17:34:02

I cannot remember my login or password. Althea Stokes 900 E 42nd Place Los Angeles, CA 90011 323-234-0404 310-487-1624


InquiryId :  17440  InquiryType :  Magazines  DateAndTime :  2007-09-22 17:49:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 23:22:55

Hi
Please upload your photo and once your photo is approved, your card will be sent.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-22 17:49:31

I have been wating for my rta id card for quite some time when do you think I will receive it?


InquiryId :  17441  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 18:06:12  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:32:25

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:32:19

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-22 18:06:12

Will I get paper tickets, or is there a way I can print them off???


InquiryId :  17442  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 19:16:50  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:31:43

Hi,
Please contact the airlines directly with whom you have booked with.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:31:38

Hi,
Please contact the airlines directly with whom you have booked with.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-22 19:16:50

I booked a ticket recently from Miami to Nashville departing on Monday and need to retrieve a copy of the reservation. Can you find it please?


InquiryId :  17444  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-22 19:20:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 23:21:25

Hi
You need to book both seperately .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-22 19:20:07

how can i get a flight and car rental


InquiryId :  17446  InquiryType :  Existing Reservation  DateAndTime :  2007-09-22 19:45:52  Status :  Pending
Customer submitted at 2007-09-22 19:45:52

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InquiryId :  17455  InquiryType :  Genealogy  DateAndTime :  2007-09-22 22:52:49  Status :  Replied and Resolved
Replied By Diana M at 2007-09-24 12:46:13

Hello Danata , I am showing that 897335 is in Danata L DuPree. Thanks Diana
Replied By Diana M at 2007-09-24 12:46:06

Hello Danata , I am showing that 897335 is in Danata L DuPree. Thanks Diana
Replied By Diana M at 2007-09-24 12:45:58

Hello Danata , I am showing that 897335 is in Danata L DuPree. Thanks Diana
Customer submitted at 2007-09-22 22:52:49

On the binary tree - why is my business center (#897335) no longer in my name? It is supposed to read Donata L. DuPree, not BW travel. BW travel is #899840 (my company business center).


InquiryId :  17456  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 01:31:10  Status :  Pending
Customer submitted at 2007-09-23 01:31:10

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InquiryId :  17457  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 05:56:32  Status :  Pending
Customer submitted at 2007-09-23 05:56:32

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InquiryId :  17460  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 07:04:23  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:27:58

Hi,
Please get connected to live chat by selecting Travel Department and our agents will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:27:53

Hi,
Please get connected to live chat by selecting Travel Department and our agents will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-23 07:04:23

MY RESERVATION #GRPQOOOXMQOO THIS IS VERY FRUSTRATION. I\'VE BEEN TRYING TO IN TOUCH WITH SOMEONE SINCE MY RESERVATION WAS MADE. I NEED FOR SOMEONE TO GET WITH ME AT 954-533-0317 OR FAVARDRENEL@COMCAST.NET & CC IT ALSO AT JENNYFAVARD@COMCAST.NET OR I WILL CONTACT UPPER MANAGEMENTS SINCE I\'M ALSO A MEMBER WITH WORLDVENTURES. THIS IS POOR CUSTOMER SERVICE.


InquiryId :  17461  InquiryType :  Dot Com Site  DateAndTime :  2007-09-23 07:17:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 22:13:20

Hi
Please come to livechat in the morning , so that we can check all your questions and give you a solution .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-23 07:17:00

Downloading Picture for site has been the biggest pain in the ass and needs simplification. First my picture was to big, now to small. Please respond as you never did to my last time i sent questions a few weeks ago. When do i receive my ID card...etc.etc. Thanks, Jan


InquiryId :  17463  InquiryType :  Billing  DateAndTime :  2007-09-23 08:12:17  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-24 11:31:27

Hello Bob, We received your inquiry regarding being double charged for your initial fee. After reviewing your account, we could not find that your account was billed more than once for your initial fee for the RTA package which totaled $399.99. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-23 08:12:17

I recently signed up to be a rep for World Ventures. It appears that I may have been charged twice. I signed up for the RTA package only. I have two order numbers, #1000435698 and #1000435699. I only have one member ID #902456. Could you please research and if I was charged twice, credit my credit card with the overcharge. Thank You Bob Dzambo 407-491-4881


InquiryId :  17465  InquiryType :  Billing  DateAndTime :  2007-09-23 08:54:48  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-24 11:27:43

Hello Kristi, We received your inquiry regarding fees associated with your membership. You were correct in stating that you paid a one time initial fee of $350 and your monthly recurring fee totals $39.94 for the Dreamtrip and RTA packages. Outside of those fees, there are no other recurring fees. I am not sure where you saw a $50 renewal fee, but there is no renewal fee for your membership. There are fees associated with special requests, like a Sale/Transfer or a Placement Change request, but no additional fees associated with your membership. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Replied By Terri E at 2007-09-24 11:25:08

Kristi, thanks for your Inquiry. You r monthly fee will be $39.94 and as long as the account is active and not cancel you fee will be this amount. You Initial payemnt in the amount of $399.99. this is the only fee for your business. they only time you are charged $50 is when you are saling your business..ONLY!. THANKS
Customer submitted at 2007-09-23 08:54:48

we were told during our sign up that there would be the monthly fee of $40.00 and that the 350 sign up was 1 x fee. Soooo when reading through the policy I see that there is a $50.00 renewal fee. We were repeatedly told that there would be no fees outside of the inital sign-up and monthly.


InquiryId :  17466  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-23 09:02:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 22:10:42

Hi
If any of your client downloads powersearch toolbar and purchases through it ,you will be getting credit for it.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-23 09:02:47

Hi, We are trying to use the powersearch tool bar and don\'t know how to make it work. Specifically we are trying to find a landmark and don\'t know how.


InquiryId :  17467  InquiryType :  General Questions  DateAndTime :  2007-09-23 09:05:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 22:07:47

Hi
You need to be referred by someone known to you . If you need further assistance, please call our customer support at 972 805 9600 .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-23 09:05:24

Hello, I would like to learn more on how to become an affiliate. I have a lot of friends that travel and would like to sell them these packages. Let me know on how I can get started. Thanks! Tyrone Cabalar tyrone@vanguardvisuals.com


InquiryId :  17468  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 09:19:53  Status :  Pending
Customer submitted at 2007-09-23 09:19:53

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InquiryId :  17469  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 09:24:01  Status :  Pending
Customer submitted at 2007-09-23 09:24:01

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InquiryId :  17476  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 11:44:09  Status :  Pending
Customer submitted at 2007-09-23 11:44:09

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InquiryId :  17478  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 11:56:33  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:26:10

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Business Presentations Link.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:26:05

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Business Presentations Link.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-23 11:56:33

I am trying to find where I can locate \"www.Travel Presentation.com\" to copy on a DVD for showing on my TV on a party I\'m planning.


InquiryId :  17481  InquiryType :  Flight  DateAndTime :  2007-09-23 12:35:55  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:24:17

Hi,
Our web site do not have provision to book First Class. Please contact the Airlines directly.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:24:12

Hi,
Our web site do not have provision to book First Class. Please contact the Airlines directly.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-23 12:35:55

want to book flight for first class seating. cant find option


InquiryId :  17488  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 14:20:49  Status :  Pending
Customer submitted at 2007-09-23 14:20:49

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InquiryId :  17489  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 14:20:53  Status :  Pending
Customer submitted at 2007-09-23 14:20:53

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InquiryId :  17491  InquiryType :  Dreamtrips  DateAndTime :  2007-09-23 14:51:50  Status :  Replied and Resolved
Replied By Mike K at 2007-09-27 07:49:50

This will be a charter flight out of Dallas Texas (DFW) airport.
Customer submitted at 2007-09-23 14:51:50

The cozumel trip with airfare. Where does this include airfare from?


InquiryId :  17492  InquiryType :  Magazines  DateAndTime :  2007-09-23 14:56:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 20:22:35

Hi
The international airport nearest is Simferopol (airport code - SIP) . You need to give the search with an international airport when you are travelling internationally. There are many flights available if you give the search with SIP .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-23 14:56:27

Hi there, I am one of your new members. I joined this last thursday in phoenix, just before the convention that was held at the Buttes Hotel. It was awesome I want to fly from phoenix,az to the Ukraine. The name of the city I wish to fly into is Sevastopol. I cannot seem to get this done on my website. Can someone please help me with this. I wish to leave the day that that Las Vagas quick start accelerated training is done and come back to phoenix 10 days later. Please respond


InquiryId :  17496  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 15:15:55  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:23:15

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:22:59

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-23 15:15:55

I would like you to process the final billing for the confirmation number GRP00V00V0QR. This was a cruise for Bobbie Greenwood and Peggy Hargrove. Please use the same credit card as used on the first payment. Thanks, Jim


InquiryId :  17497  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 15:23:54  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:22:03

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:21:58

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-23 15:23:54

Please cancel my membership effective on 9/23/2007. Regarding the membership monthly charges, your have charged $39.94 on 9/1/2007 and $39.94 on 9/12/2007. You have overcharged $39.94. Please credit the $39.94 to my credit card asap. Thank you for your assistance.


InquiryId :  17498  InquiryType :  Billing  DateAndTime :  2007-09-23 15:27:38  Status :  Replied and Resolved
Replied By Terri E at 2007-09-24 09:48:00

Grace, thanks for your Inquiry. But we show your recurring date is omn the 7th of each month and your September billing went through find on the 7th, and no double billing is reflecting on your account. If you still are certain of this accurring, please fax over your billing statment from your bank, or credit card company for review. fax# 923 985 6740 attn: Billing. Thanks
Replied By Sean Wilson at 2007-09-24 08:16:35

Hello Grace, We received your inquiry regarding your September payment. After reviewing our records, I found that your August payment, dated 8/11/07, was not processed by your bank until 9/1/07. Funds were not received for your August payment until 9/1/07. Your September payment, dated 9/11/07, was processed and paid on 9/12/07 by your bank. Although it may seem as if you were double billed in September, your bank actually did not process the August payment until September. You also requested to cancel your membership as of 9/23/07. Please contact us at 972-985-6841 to process this request. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-23 15:27:38

Your company is charged double in Sept 07. 1st billing on 9/1/2007 $39.94 and 2nd billing on 9/12/2007 $39.94. Please issue credit $39.94 to my credit card asap. Please cancel my membership as of Sept 23, 2007. I will inform my credit card company no longer honor your monthly charges as of 9/23/2007. Thank you for your cooperation. Best regards, Grace Tam


InquiryId :  17499  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 15:35:21  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:21:22

Hi,
please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:21:17

Hi,
please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-23 15:35:21

I am ready to download the passport to success, however I can not get it to come up on my computer.


InquiryId :  17501  InquiryType :  Billing  DateAndTime :  2007-09-23 15:44:43  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-24 08:22:33

Hello Patricia, We received your inquiry regarding your recurring monthly payment. Please login to your back office and submit a Payment Update form found Under Support/Online Forms. Please feel free to contact us at 972-985-6841, if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-23 15:44:43

I have a new credit card. Give me a telephone number or URL to contact your company with this new billing information. Lanty Wylie Lanty@lanty-wylie.com pbwylie@suddenlink.net 903-882-1663 (Received via EMail) Your recurring (autoship) order failed to generate for the following reason: Recurring order # 100042235 failed to regenerate! Credit Card Decline Reason: Declined: 2 - Stolen or lost card This order will be attempted 2 more times. Please correct this problem or call customer service for assistance. The Customer Service Team


InquiryId :  17503  InquiryType :  Billing  DateAndTime :  2007-09-23 16:15:29  Status :  Replied and Resolved
Replied By Terri E at 2007-09-24 11:03:47

Donna, thanks for your Inquiry. We have cancelled your BTA. so your 10/7 billing will only reflect the 39.94 for RTA and Dreamtrips. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-09-23 16:15:29

Please cancel my BTA membership at this time. Could I begin this class at a later date? Donna


InquiryId :  17508  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 18:33:35  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:20:12

Hi,
Please get connected to live chat by selecting Travel Department for any cancellation or changes and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:20:05

Hi,
Please get connected to live chat by selecting Travel Department for any cancellation or changes and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-23 18:33:35

hi I booked a cruise online and need to cancel this cruise. Confirmation number is GRPLOOOJWOOI.


InquiryId :  17509  InquiryType :  Magazines  DateAndTime :  2007-09-23 18:53:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 18:27:48

Hi
Please go to your back office and then online/support forms and then submit a membership cancellation form there and then your request will be processed.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-23 18:53:51

I would like to cancel my rep association with World Ventures. My name is Jose Gonzalez from Sussex, Wisconsin and my ID # is 840687. I would like to terminate the monthly withdrawals on my bank card as soon as possible. Thank you.


InquiryId :  17510  InquiryType :  Dot Com Site  DateAndTime :  2007-09-23 18:58:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 22:03:24

Hi
Please send your photo to photosend@worldventures.com .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-23 19:53:44

The photo is 288 x 288 and it says that it will be resized to 150 x 150...but the message says that the format is not supported. It is a jpeg file. Now what? Linda
Replied By Aruna A at 2007-09-23 18:22:13

Hi
Please login to your dot com site and upload your picture.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-23 18:58:31

What else do I have to do to get my pictures on my website? I had the passport picture taken and I scanned it and sent it in. I need to know what else to do. Thanks. Linda Jones


InquiryId :  17511  InquiryType :  Dot Biz  DateAndTime :  2007-09-23 19:00:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 18:19:59

Hi
Your weburl is louwatson.worldventures.biz . Please login with your member id 901940 and the correct password to login .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-23 19:00:12

I can\'t get into my web site keeps on telling me wrong url and password


InquiryId :  17512  InquiryType :  Genealogy  DateAndTime :  2007-09-23 19:14:16  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-24 08:31:07

Hello BJ, We received your inquiry regarding your genealogy. You can view your genealogy and binary tree by logging in to your back office. Under Support, select Genealogy/Commissions. You will be prompted to re-enter your login/password. Once you re-submit your login/password, you will be taken directly to your binary tree/genealogy. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-23 19:14:16

my upline sponsors are michael/yvette fielder ... travelwhispers.com can you provide a genealogy report that i can see and print? if not inside back office, please send to my email address winwin4resources@yahoo.com thanks bj 512-923-9030


InquiryId :  17514  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 19:46:42  Status :  Pending
Customer submitted at 2007-09-23 19:46:42

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InquiryId :  17521  InquiryType :  Magazines  DateAndTime :  2007-09-23 21:42:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 21:59:04

Hi
Please login to your back office and go to marketing and then magazines and click on magazine dashboard and make the status inactive and it will be automatically cancelled.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-23 21:42:24

How on earth do I cancel my magazine subscription?? I have emailed 2 other times and I am still receiving the magazine. Please let me know!!


InquiryId :  17526  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 22:18:38  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:18:06

Hi,
Please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:17:57

Hi,
Please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-23 22:18:38

How do you know what size car your renting? I need a car that will seat 7 people. Like a large SUV but it doesn\'t give the kind of car or number of passengers it will hold


InquiryId :  17528  InquiryType :  Existing Reservation  DateAndTime :  2007-09-23 22:45:52  Status :  Pending
Customer submitted at 2007-09-23 22:45:52

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InquiryId :  17529  InquiryType :  New Reservation  DateAndTime :  2007-09-23 23:02:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 21:51:39

Hi
Please come to livechat and we can check it up for you .

Thank you
WorldVentures Team

Customer submitted at 2007-09-23 23:02:58

Your site will not respond to my search after I put the criteria in for my trip. Thought you\'d want to know...


InquiryId :  17530  InquiryType :  New Reservation  DateAndTime :  2007-09-23 23:09:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-23 21:50:35

Hi
Please come to livechat in the morning, so that we can check the problem faced by you while booking.

Thank you
WorldVentures Team

Customer submitted at 2007-09-23 23:09:23

I could not make a reservation for a hotel on your site.


InquiryId :  17533  InquiryType :  Hotel  DateAndTime :  2007-09-24 00:26:50  Status :  Replied and Resolved
Replied By Geetha at 2007-09-27 11:58:04

Hi,
Please connect to live chat for any cancellation or changes to your reservation.
Thank you,
Worldventures Client Services.
Customer submitted at 2007-09-24 00:26:50

I need to cancel my reservation due to convention is cancelled on Oct. 18-21,2007 in Travese City , Mi


InquiryId :  17537  InquiryType :  General Questions  DateAndTime :  2007-09-24 01:28:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-24 01:13:19

Hi
Please login to your back office and go to support on the top of the page and there you can find the comp plan .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-24 01:28:13

Where can I find the compensation plan on the web-site?


InquiryId :  17543  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 05:13:34  Status :  Pending
Customer submitted at 2007-09-24 05:13:34

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InquiryId :  17547  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 08:12:54  Status :  Pending
Customer submitted at 2007-09-24 08:12:54

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InquiryId :  17548  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 08:13:00  Status :  Pending
Customer submitted at 2007-09-24 08:13:00

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InquiryId :  17549  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-24 08:24:14  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-09-24 09:00:15

Phyllis Can I get your ID# so I can look into this for you. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-09-24 08:24:14

My photo has not been uploaded to my web site, I had to e-mail the link.I also would like to know the time frame to receive my RTA card once my photo has been uploaded?


InquiryId :  17550  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 08:37:05  Status :  Replied and Resolved
Replied By Geetha at 2007-09-27 13:05:57

Hi,
Message has been sent.
Thank you,
WorldVentures Client Services.
Customer submitted at 2007-09-24 08:37:05

Please have Cynthia Marquette email me at Theresa@stonedisciple.com. Would like to talk with her.


InquiryId :  17552  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 08:49:02  Status :  Replied and Resolved
Replied By Geetha at 2007-09-27 12:33:00

Hi,
Please connect to travel department in LiveChat and they can assist you further in cancelling the reservation.
Thank you,
World Ventures Client Services.
Customer submitted at 2007-09-24 08:49:02

I need to cancel my reservation # GRP11KUFU274. This was the wrong hotel I was trying to book. Amit


InquiryId :  17568  InquiryType :  Dreamtrips  DateAndTime :  2007-09-24 11:21:54  Status :  Replied and Resolved
Replied By Mike K at 2007-09-24 11:28:06

It can be arranged through the hotel, you will need to contact them directly, your extra stay will be based on availability and you will be charged a different rate than the dreamtrip price. All inclusive hotels have several up-scale restaraunts that you can make a reservation to eat in, one time per resaraunt per stay.
Customer submitted at 2007-09-24 11:21:54

Questions regarding Cancun Dec 13-16. Is it possible to add an extra night? If so, what is the cost? It says \"all meals included\" however under the DINING section it says \"1 meal plan option\". Can you please explain? Also, about how many spaces are left? It says 10% and I am about to book 5 people. Thanks so much for your help.


InquiryId :  17569  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 11:38:36  Status :  Pending
Customer submitted at 2007-09-24 11:38:36

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InquiryId :  17572  InquiryType :  Dreamtrips  DateAndTime :  2007-09-24 12:05:37  Status :  Replied and Resolved
Replied By Mike K at 2007-09-24 11:29:33

I can get you the same rate as the dreamtrip per night.
Customer submitted at 2007-09-24 12:05:37

What would be the cost per night for two or three additional nights on the May 14-18 Aruba Dream trip?


InquiryId :  17574  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 12:25:31  Status :  Replied and Resolved
Replied By Geetha at 2007-09-27 12:11:15

Hi,
Please connect to travel department from Live chat, and they can assist you in cancelling the reservation.
Thank you,
WorldVentures Client Services.
Customer submitted at 2007-09-24 12:25:31

Trip was cancelled. How do I go about cancelling hotel and car rental? Tracking number GRPMG215407N


InquiryId :  17579  InquiryType :  All Other Commissions  DateAndTime :  2007-09-24 13:19:15  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-24 12:11:03

Hello Ronald, We received your inquiry regarding travel commissions. Commissions paid for hotel bookings vary depending on the vendor and the amount of the purchase. Unfortunately, there is no way for us to predetermine how much commissions will be paid without an actual booking. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-24 13:19:15

What are the commission rates for hotels? What percentage do we receive?


InquiryId :  17583  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-09-24 13:54:16  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 09:30:25

Hi,
Business cards are outsourced. Please call AAA Full Color Printing 888 203 1301. They handle the business card.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 09:30:19

Hi,
Business cards are outsourced. Please call AAA Full Color Printing 888 203 1301. They handle the business card.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-24 13:54:16

how do I change the font size and color on the business card templates?


InquiryId :  17584  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 13:58:00  Status :  Replied and Resolved
Replied By Geetha at 2007-09-27 12:08:04

hi,
Please connect to live chat and you can get the details on rental cars from the travel department.
Thank you,
Worldventures Client Services.
Customer submitted at 2007-09-24 13:58:00

rental cars


InquiryId :  17587  InquiryType :  Dreamtrips  DateAndTime :  2007-09-24 14:23:26  Status :  Replied and Resolved
Replied By Mike K at 2007-09-24 15:10:54

I am not sure who you were emailing but this is probably not them.
Customer submitted at 2007-09-24 14:23:26

Hello hello...its me Seth from Arkansas...I have just got back from my travels for my arena football tryouts. If your wondering, i did good and i have to go back next month for training, but i just wanted to say hello to you and see how things were in California. I would love to see you again sometime.


InquiryId :  17588  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 14:48:15  Status :  Replied and Resolved
Replied By Mike K at 2007-10-03 06:51:00

Your welcome.
Customer submitted at 2007-10-02 09:45:22

Thanks
Replied By Mike K at 2007-10-01 14:20:59

Sorry, but the dreamtrips are priced for only the one time, we would however help you get the best rate possible.
Customer submitted at 2007-10-01 10:57:31

Yes, could I get a reduced price?
Replied By Mike K at 2007-10-01 08:26:16

Are you asking if you will get a dreamtrip price?
Customer submitted at 2007-09-27 15:28:33

I saw a trip for every where but Trinidad or Tobago. That is why I am asking. If I schedule a trip there will it be discounted.
Replied By Geetha at 2007-09-27 12:03:48

Hi,
Please check on the site for all the available trips.
Thank you,
WorldVentures Client Services.
Customer submitted at 2007-09-24 14:48:15

Are there any trips to Trinidad or Tobago?


InquiryId :  17591  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 15:13:43  Status :  Pending
Customer submitted at 2007-09-24 15:13:43

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InquiryId :  17595  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-24 15:47:27  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 13:00:30

Hi,
YOur user name is 888433 and password is 1234.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 13:00:25

Hi,
YOur user name is 888433 and password is 1234.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 13:43:07

SSWN 238112019. e-mail jim7mll@yahoo.com. Mail address is 855 Old Cress Rd, Salisbury,NC 28147.Thanks
Replied By risaf risaf at 2007-09-24 21:47:05

Please verify your SSN/Tax payer number, email and mailing address on our file so that I can email you the login information.

Thank You
WorldVentures Team
Customer submitted at 2007-09-24 15:47:27

I am James Miller, 855 Old Cress Rd, Salisbury,NC 28147.I can't remember my log in name or password. Please e-mail it when you can. Thanks!!


InquiryId :  17613  InquiryType :  Billing  DateAndTime :  2007-09-24 18:22:57  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-25 12:42:26

Hello Andrea, We have received your inquiry regarding cancelling your membership. Please contact us at 972-985-6841 to complete your request. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-24 18:22:57

i am wondering howdo I cancel my membership.


InquiryId :  17614  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 18:23:42  Status :  Pending
Customer submitted at 2007-09-24 18:23:42

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InquiryId :  17615  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 18:23:47  Status :  Pending
Customer submitted at 2007-09-24 18:23:47

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InquiryId :  17622  InquiryType :  Flight  DateAndTime :  2007-09-24 20:09:56  Status :  Replied and Resolved
Replied By Geetha at 2007-09-27 11:28:57

Hi,
Please go to your .com site and try booking it now.

Thank you,
WorldVentures Client Sevices.

Customer submitted at 2007-09-24 20:09:56

i am trying to book a flight to paris in december when i get to the step i can confirm it sais cant contact site


InquiryId :  17630  InquiryType :  Billing  DateAndTime :  2007-09-24 22:26:53  Status :  Replied and Resolved
Replied By Terri E at 2007-09-25 12:20:19

Katherine, You must fax over a repagreement to the corporate office to complete you enrollment. fax# 972 985 6842 attn Terri E. also any holds on any transaction will drop off in 3-5 days with you Bank. WorldVentures only got one good transaction on 9/21 its order#1000437056, shows paid for $399.99..no other transaction are in the Merchant account per Management. Have your sponsor go to there backoffice under Support..to Support/On-line forms and submit the rep agreement and fax it back. When enrolling members on your sites..just for the future, if a error message acquires call Client Services immediatley, Don\\\'t attempt to re-try, these are the types of things that may accure. Thanks
Customer submitted at 2007-09-24 22:26:53

Please release the hold on my debit card Visa 4631 5884 2816 2369 exp 07/10 from Compass Bank. The security code is 050. There may be more than one hold because my sponsor tried to enroll me twice and got an \"insufficient funds\" message, even though my bank told me the money would be available at that time. In the morning, when she tried again there was a monstrous complicated error message about computer stuff. My sponsor then spoke to Terri on the Tech line who attempted the enrollment again and got a third \"insufficient funds\" message. At that point my sponsor used her own (not mine) credit card to put the enrollment order through. It has already been charged on her credit card, but I can\'t repay her until you release the hold on my account. My bank can\'t do anything about it. So, please release the hold(s) and let me know it is done. 1-800-239-5175 Card Financial Dept.


InquiryId :  17632  InquiryType :  Billing  DateAndTime :  2007-09-24 22:51:41  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-09-25 12:31:24

Hello Marian, We received your inquiry regarding cancelling your World Ventures membership. Please contact us at 972-985-6841 to complete your request. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-24 22:51:41

I would like to officially put in an request to cancel my membership with your company effective immediately. I need to know how long will it take discontinue my membership and how long will it take to cancel the withdrawal from checking account.


InquiryId :  17635  InquiryType :  Existing Reservation  DateAndTime :  2007-09-24 23:51:59  Status :  Pending
Customer submitted at 2007-09-24 23:51:59

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InquiryId :  17638  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 00:44:12  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:14:36

Hi,
Please get connected to live chat by selecting Travel Department for any cancellation or changes.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:14:31

Hi,
Please get connected to live chat by selecting Travel Department for any cancellation or changes.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 00:44:12

need to cancel room immediately. I have done this several times and haven gotten a response or a call will check with the better business bureau this is silly


InquiryId :  17640  InquiryType :  Dreamtrips  DateAndTime :  2007-09-25 01:48:34  Status :  Replied and Resolved
Replied By Mike K at 2007-09-25 06:52:02

Yes, you can pay with a debit card as long as you have funds to cover the transaction.
Customer submitted at 2007-09-25 01:48:34

Can a Dream Trip be purchased with a Visa check card?


InquiryId :  17643  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 03:29:52  Status :  Pending
Customer submitted at 2007-09-25 03:29:52

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InquiryId :  17646  InquiryType :  Billing  DateAndTime :  2007-09-25 06:15:22  Status :  Replied and Resolved
Replied By Terri E at 2007-09-25 11:16:35

Your account has been submitted for cancellation, your will receive a e-mail regarding your request in 2-3 days. Thanks
Customer submitted at 2007-09-25 06:15:22

I would like to cancel my account setup, and stop membership.


InquiryId :  17656  InquiryType :  General Questions  DateAndTime :  2007-09-25 09:44:01  Status :  Replied and Resolved
Replied By Terri E at 2007-09-25 14:22:43

Sandra, your account is set up on auto billing from month to month, and you are current. Thanks
Customer submitted at 2007-09-25 09:44:01

Can you tell me if I am current on my Dream Trip fees. Is this automatically renewed or do I have to subscribe again?


InquiryId :  17657  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 09:44:12  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:11:13

Hi,
I need your member ID number and SSN number to send you the login details.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:11:08

Hi,
I need your member ID number and SSN number to send you the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 09:44:12

HELP, can you please help me remember how to get back into my back office. My name is Cami Strader/Dean. My e-mail is camiandrain@yahoo.com I can not get into my back office.


InquiryId :  17658  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 10:01:07  Status :  Pending
Customer submitted at 2007-09-25 10:01:07

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InquiryId :  17661  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-09-25 10:31:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-25 18:34:24

Hi,
Please login to your back office and go to marketing and then marketing assets and you can order business cards there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-25 10:31:15

business cards


InquiryId :  17667  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-25 11:49:25  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-09-25 13:36:23

Charlotte Can I please get your ID# so I can look into this for you. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-09-25 11:49:25

I\'m just wondering about when I will recice my RTA and dream trip card. Charlotte


InquiryId :  17669  InquiryType :  Dreamtrips  DateAndTime :  2007-09-25 12:04:32  Status :  Replied and Resolved
Replied By Karen S at 2007-10-06 11:34:53

Albert, without your id# or your last name I am unable to access your account. If you could please re-submit another ticket or call customer service at 972-805-9600. Thank You, Karen Scott, Client Services.
Replied By Karen S at 2007-10-06 11:34:48

Albert, without your id# or your last name I am unable to access your account. If you could please re-submit another ticket or call customer service at 972-805-9600. Thank You, Karen Scott, Client Services.
Replied By Karen S at 2007-10-06 11:34:41

Albert, without your id# or your last name I am unable to access your account. If you could please re-submit another ticket or call customer service at 972-805-9600. Thank You, Karen Scott, Client Services.
Customer submitted at 2007-09-25 12:04:32

Dear sir/madam i just signed up as rta member.but i did not get any confirmation from your end.INQUIRYING.


InquiryId :  17671  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 12:32:58  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:10:28

Hi,
We do not book flights anymore. Through our website you can only get the search result and to book it you will be directed to airlines website. Please contact the airlines directlty with whom you have booked with.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:10:23

Hi,
We do not book flights anymore. Through our website you can only get the search result and to book it you will be directed to airlines website. Please contact the airlines directlty with whom you have booked with.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 12:32:58

A FRIEND BOOKED A FLIGHT TO BOISE ID FROM WICHITA KS DID NOT GET CONFIRMATION CAN YOU HELP ME HER NAME IS BRENDA LONKER


InquiryId :  17675  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 13:16:10  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:08:54

Hi,
YOu have to get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:08:49

Hi,
YOu have to get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 13:16:10

I just got an email saying the price had changed, and that is fine. But, I would also like to know when my card will be charged.....


InquiryId :  17676  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 13:37:14  Status :  Pending
Customer submitted at 2007-09-25 13:37:14

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InquiryId :  17677  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 13:37:17  Status :  Pending
Customer submitted at 2007-09-25 13:37:17

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InquiryId :  17680  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 14:28:11  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:29:04

Hi,
Your user name is 880398 and password is 12345.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:28:59

Hi,
Your user name is 880398 and password is 12345.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 12:48:57

Hi. My member number is 880398, My former email address is infectedprint@yahoo.com. ss.-553-79-8508 Thank You,
Replied By Nick at 2007-09-27 11:07:29

Hi,
I need your member ID number, E-mail address, Phone number and SSN number to send you the Login details.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:07:23

Hi,
I need your member ID number, E-mail address, Phone number and SSN number to send you the Login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 14:28:11

Hi, I forgot my user name and password. Please, send me info to log into my back office. Thanks!


InquiryId :  17686  InquiryType :  Genealogy  DateAndTime :  2007-09-25 15:16:09  Status :  Replied and Resolved
Replied By Terri E at 2007-09-25 14:20:50

Go to your backoffice, and go to Support and click on Geneology/Commissions and log in again...go to Tabular and view it there.
Customer submitted at 2007-09-25 15:16:09

How do I look to view my downline? Thanks, Debra Mack


InquiryId :  17689  InquiryType :  New Reservation  DateAndTime :  2007-09-25 16:31:37  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 09:02:31

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 09:02:20

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 16:31:37

Hi, I have a friend who asked me a question regarding a tour from Israel to Jordan. Is that something which can be arranged? Here\'s his request: I\'m going to Israel in Nov on frequent flier miles, and my parents are I are looking in to a 2- or 3-day excursion to Jordan (Amman & Petra). Is that something you can put together, or is it too specific for WorldVentures? JOSHUA COHEN: 702.248.1523


InquiryId :  17690  InquiryType :  Events  DateAndTime :  2007-09-25 16:39:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-25 20:52:50

Hi,
Please login to your back office and go to events and then upcoming events and sign up there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-25 16:39:36

Looking to register for the training in Las Vegas, Oct.5,6,7.


InquiryId :  17694  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 17:00:04  Status :  Pending
Customer submitted at 2007-09-25 17:00:04

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InquiryId :  17695  InquiryType :  Dreamtrips  DateAndTime :  2007-09-25 17:02:09  Status :  Replied and Resolved
Replied By Mike K at 2007-09-26 06:42:26

Sorry, I did not see that you are signed up for this cruise. It is sold out.
Customer submitted at 2007-09-25 17:02:09

My wife and I were trying to book the MSC Lirica cruise for December 14-22 and could not make the website take our reservation. Now it says it is full! Did our reservation go through and it just didn\'t tell us? my member # is 892627 and the reservation would be for Laura Winningham and Jeff Krause.


InquiryId :  17702  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 19:10:27  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:04:00

Hi,
GRPCV211693A has been cancelled due to Fare increase.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:03:55

Hi,
GRPCV211693A has been cancelled due to Fare increase.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 19:10:27

GRPCV211693A it doesn\'t show the dates - what are the dates?!?!?!?!?!?!


InquiryId :  17703  InquiryType :  General Questions  DateAndTime :  2007-09-25 19:20:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-25 22:54:34

Hi,
Did you submit the membership cancellation form online ? If not, please login to your back office and go to online support forms and submit the cancellation form there. Also , you can contact our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-25 19:20:52

Ok, I am trying to cancel my membership and when I am first in line and holding for 30 min, that is ridiculous. I was on this phone call for 1 hour when I had to get off because I had my night class to go to. I feel that is wrong. I cannot afford this company and I just want to cancel. If possible, I would like a freakin refund. I never made anymoney and I feel this company is a hox. I demand someone call me as soon as possible! Thanks!


InquiryId :  17704  InquiryType :  General Questions  DateAndTime :  2007-09-25 19:30:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-25 22:55:27

Hi,
Please come to livechat in the morning after 8am central time.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-25 19:30:05

How do I change the name under which my account is listed? I tried, but I could not change the name field under profile.


InquiryId :  17710  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 20:00:14  Status :  Pending
Customer submitted at 2007-09-25 20:00:14

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InquiryId :  17711  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 20:00:14  Status :  Pending
Customer submitted at 2007-09-25 20:00:14

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InquiryId :  17714  InquiryType :  General Questions  DateAndTime :  2007-09-25 20:36:38  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 08:48:44

Hi,
You have to get commected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 08:48:39

Hi,
You have to get commected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 20:36:38

I have a friend who is a non-WV member wanting to book a (13)person cruise. He would like to speak to a booking agent about several trip related questions. On the link that takes you to \"Live Chat\", it gives the option of calling via telephone to speak to a live agent. After calling the number, the recording says, \"I\'m sorry I do not recognize your request. When I went to live chat to ask about this I was told WV does not offer live assistance via telephone. I\'m confused. Here is the copy of the page. Thank you. Hello and welcome to Worldventures, Live Chat. Please call (972) 805 - 9600 if you prefer customer support by phone. To help us serve you better, please provide the type of assistance you require below. Required items indicated with *. to help us serve you better, please select the type of help you require * Select One Rep Support Travel Department Dreamtrip Agent Tech Support Fulfillment Leaders What is your name? * What is your WorldVentures tracking ID number for travel or Affiliate ID for Member services? Email Address


InquiryId :  17715  InquiryType :  New Reservation  DateAndTime :  2007-09-25 20:39:00  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 08:47:02

Hi,
Please give a search using the Power Search toolbar and submit your reservation request. After you have submitted your reservation requested, get connected to live chat immediately and request our agent to add transfers to your package and they will do it for you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 08:46:46

Hi,
Please give a search using the Power Search toolbar and submit your reservation request. After you have submitted your reservation requested, get connected to live chat immediately and request our agent to add transfers to your package and they will do it for you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 20:39:00

I\'m trying to figure out how I can book a package where I can be picked up from the airport and dropped at the time of departure. How can I search for a package like that? I\'m interested on traveling to Las Vegas from DFW.


InquiryId :  17718  InquiryType :  Genealogy  DateAndTime :  2007-09-25 20:59:32  Status :  Replied and Resolved
Replied By Diana M at 2007-10-15 13:02:39

We have received your inquiry and to check for any problems we would need your id# Thanks Diana
Replied By Diana M at 2007-10-15 13:02:32

We have received your inquiry and to check for any problems we would need your id# Thanks Diana
Customer submitted at 2007-09-25 20:59:32

I can\'t get to my back office to view any info


InquiryId :  17725  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 21:38:00  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 11:00:14

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 11:00:08

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 21:38:00

I WAS IN LIVE CHAT WITH SAM AND WE WERE DISCONNECTED SOME HOW I\'M STILL WAITING FOR MY ANSWER SAM.


InquiryId :  17727  InquiryType :  Magazines  DateAndTime :  2007-09-25 21:41:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-25 22:11:56

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-25 21:41:52

On 9-18-07, I fileed out an online form to cancel my membership and it was rtejected because they said My SS# or EIN# was not right. I tried to go back on line to correct the problem but for some reason I could not do it. I tired contacting tech support and no was was available to help. I don\'t want any more charges to my credit card for this business. So please contact me ASAP so I can clear up tyhis problem. DO NOT, I REPEAT, DO NOT PUT ANY MORE CHARGES ON MY CREDIT CARD. This message should serve as notice of my intent to no longer do business with you.


InquiryId :  17729  InquiryType :  New Reservation  DateAndTime :  2007-09-25 21:55:10  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 08:36:58

Hi,
Please get connected to live chat by select Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 08:36:52

Hi,
Please get connected to live chat by select Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-25 21:55:10

I need 5 rooms for Royal Caribbean\'s Vision of the Sea. How can I get 5 rooms close together. Do I need to book first?


InquiryId :  17734  InquiryType :  All Other Commissions  DateAndTime :  2007-09-25 22:20:04  Status :  Replied and Resolved
Replied By Karen O at 2007-10-17 07:01:34

On new enrollments you will retain the balance, but on residuals, they zero out each month.
Replied By Karen O at 2007-10-17 07:01:28

On new enrollments you will retain the balance, but on residuals, they zero out each month.
Customer submitted at 2007-09-25 22:20:04

If I have 10 points on my right and 3 points on my left, when I cycle do end up with 7 points on my right so I only need to add 3 more points on my left to cycle again or do both sides zero out?


InquiryId :  17736  InquiryType :  Existing Reservation  DateAndTime :  2007-09-25 23:15:01  Status :  Pending
Customer submitted at 2007-09-25 23:15:01

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InquiryId :  17739  InquiryType :  New Reservation  DateAndTime :  2007-09-26 00:50:44  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 08:36:06

Hi,
Can you please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 08:36:01

Hi,
Can you please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 00:50:44

trying to book a flight & hotel outbound 10/9 in the after noon from SEA to LAX and inbound on 10/11 after 5pm departure.


InquiryId :  17740  InquiryType :  compliance  DateAndTime :  2007-09-26 00:53:21  Status :  Pending
Customer submitted at 2007-09-26 00:53:21
Submit current ads, website content, URL for review and approval
test


InquiryId :  17741  InquiryType :  compliance  DateAndTime :  2007-09-26 00:54:17  Status :  Pending
Customer submitted at 2007-09-26 00:54:17
Submit current ads, website content, URL for review and approval
test


InquiryId :  17742  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 02:23:12  Status :  Pending
Customer submitted at 2007-09-26 02:23:12

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InquiryId :  17746  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 05:52:02  Status :  Pending
Customer submitted at 2007-09-26 05:52:02

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InquiryId :  17747  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 06:10:14  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 10:55:11

Hi,
Please provide me your member ID nunmber, E-mail address, Phone number and SSN number, so that I can send you the login details.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 10:55:06

Hi,
Please provide me your member ID nunmber, E-mail address, Phone number and SSN number, so that I can send you the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 06:10:14

Trying to use my site for the first time and not sure what my pass word is and login seems to be incorrect. I need response right away. Carrieruch@aol.com


InquiryId :  17749  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-26 06:39:35  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 08:33:37

Hi,
Can you be more clear on your Query.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 08:33:32

Hi,
Can you be more clear on your Query.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 06:39:35

How do I print the entire page...it cuts off part with the regular print bar


InquiryId :  17750  InquiryType :  New Reservation  DateAndTime :  2007-09-26 07:10:08  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 08:32:56

Hi,
Well its possible the sial date is real close. The only way possible to check on this is to get connected to live chat by selecting Travel Department.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 08:32:50

Hi,
Well its possible the sial date is real close. The only way possible to check on this is to get connected to live chat by selecting Travel Department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 07:10:08

I\'ve found a 10 day cruise to hawaii on board the Norweigian cruise line (pride of aloha)sail date oct 10, 2007 to oct. 20, 2007 when I click on \"BOOK\" a message comes up...\"no more information available about this particular cruise,\" even though the suites are the only cabins displaying the \"sold out\" message,does this mean that there are no more cabins available ?


InquiryId :  17752  InquiryType :  Magazines  DateAndTime :  2007-09-26 07:28:52  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 08:14:33

Hi,
You should first find a sponsor who can sign you up as a member or you can call our customer service at 972 805 9600.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 08:14:27

Hi,
You should first find a sponsor who can sign you up as a member or you can call our customer service at 972 805 9600.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 07:28:52

How can I become an affiliate?


InquiryId :  17757  InquiryType :  General Questions  DateAndTime :  2007-09-26 08:41:08  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 08:12:38

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 08:12:28

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 08:41:08

I would like to know how do I about caceling my membership with the company.


InquiryId :  17758  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 09:07:12  Status :  Pending
Customer submitted at 2007-09-26 09:07:12

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InquiryId :  17760  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 09:27:28  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 10:53:57

Hi,
I need the Booking ID number to check on the status.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 10:53:52

Hi,
I need the Booking ID number to check on the status.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 09:27:28

I do not want to book thistrip please do not process.


InquiryId :  17763  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-26 10:08:20  Status :  Replied and Resolved
Replied By Nick at 2007-09-26 08:52:32

Hi,
For Air only reservation there is no commission.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-26 08:52:27

Hi,
For Air only reservation there is no commission.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 10:08:20

If I reserve a flight for someone, will I get commissions from the quick reservations (Red Side) or by using the power search side (Blue Side).


InquiryId :  17767  InquiryType :  compliance  DateAndTime :  2007-09-26 09:32:18  Status :  Pending
Customer submitted at 2007-09-26 09:32:18
Submit current ads, website content, URL for review and approval
TEST


InquiryId :  17778  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 12:21:57  Status :  Pending
Customer submitted at 2007-09-26 12:21:57

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InquiryId :  17779  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 12:22:07  Status :  Pending
Customer submitted at 2007-09-26 12:22:07

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InquiryId :  17798  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 15:03:39  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 10:39:45

Hi,
I need your Full name, Billing address, E-mail address,Phone number and SSN number to provide you the details.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 10:39:38

Hi,
I need your Full name, Billing address, E-mail address,Phone number and SSN number to provide you the details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 15:03:39

Hi This is Nelida AZero, I don.t remember my ID # y my password. how I can get it. I would like to take a trip to manzanillo.


InquiryId :  17804  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 15:38:24  Status :  Pending
Customer submitted at 2007-09-26 15:38:24

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InquiryId :  17812  InquiryType :  New Reservation  DateAndTime :  2007-09-26 17:01:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-26 17:47:16

You will have to submit one multi city air reservation and hotel request in each destination separately, or come to live chat and select travel department and our representative will help you regarding this.

Thank you
worldventures Team
Customer submitted at 2007-09-26 17:01:45

This is the second time I have asked, I never got a response on my first inquiry. I have a customer who would like to book a flight with hotel to OGG and stay one day, then fly to Kaui, stay one day there, then fly to HNL and stay 5 days there. How is the easiest way or how do you book this? He wants to go mid Feb and doesn\'t need to stay right on the beach, walking distance to the beach.


InquiryId :  17815  InquiryType :  compliance  DateAndTime :  2007-09-26 16:22:19  Status :  Pending
Customer submitted at 2007-09-26 16:22:19
Submit current ads, website content, URL for review and approval
see attached document


InquiryId :  17816  InquiryType :  compliance  DateAndTime :  2007-09-26 16:23:14  Status :  Pending
Customer submitted at 2007-09-26 16:23:14
Submit current ads, website content, URL for review and approval
See attachment. Wanting approval to send out as a mailer.


InquiryId :  17818  InquiryType :  Dot Biz  DateAndTime :  2007-09-26 17:48:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-26 17:42:02

May I know how did you cancel the membership and who promised you a refund?

Thank you
worldventures Team
Customer submitted at 2007-09-26 17:48:34

I cancelled my membership & I have not seen a refund of my membership fee as I was promised. I need it processed ASAP


InquiryId :  17819  InquiryType :  Dot Biz  DateAndTime :  2007-09-26 17:50:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-26 17:37:13

Unfortunately we will not be able to give you your upline information, you can call our customer service at 972 805 9600 from 8am to 8pm CST(Monday-Friday) and our representative can help you regarding this.

Thank you
worldventures Team
Customer submitted at 2007-09-26 17:50:47

really the problem is that my sponser has not even gotten ahold of me he is suppose to be Wilmer Jones, I have no way of getting in touch with him with amy of my questions let alone sign any one up,


InquiryId :  17820  InquiryType :  Magazines  DateAndTime :  2007-09-26 18:14:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-26 17:33:07

If you have problem login to your .biz or .com site back office?

Thank you
worldventures Team
Customer submitted at 2007-09-26 18:14:20

can not log on


InquiryId :  17822  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 18:30:23  Status :  Pending
Customer submitted at 2007-09-26 18:30:23

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InquiryId :  17823  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 18:30:31  Status :  Pending
Customer submitted at 2007-09-26 18:30:31

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InquiryId :  17825  InquiryType :  compliance  DateAndTime :  2007-09-26 17:17:43  Status :  Pending
Customer submitted at 2007-09-26 17:17:43
Submit current ads, website content, URL for review and approval
approval


InquiryId :  17828  InquiryType :  Dot Com Site  DateAndTime :  2007-09-26 19:49:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-26 18:34:23

Hi,
Please give the tracking number of the reservation so that we can check whether it is confirmed.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-26 19:49:19

I recently booked a vacation on my own site and it isn\'t showing up in my .com back office. Will it not show up until the vacation is completed?


InquiryId :  17830  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 20:00:35  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 10:27:18

Hi,
Can you give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 10:27:13

Hi,
Can you give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 20:00:35

I am looking for round trip to vegas departing from minneapolis including air and hotel. I would like to go sometime in the first 2 wks in november. Perferably sunday thru wed. Please let me know what is available. Thank You, Darla Frye


InquiryId :  17831  InquiryType :  General Questions  DateAndTime :  2007-09-26 20:11:47  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 02:14:13

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 02:13:58

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Customer submitted at 2007-09-26 20:11:47

What must one do if they want to cancel their membership with the company.


InquiryId :  17835  InquiryType :  Magazines  DateAndTime :  2007-09-26 20:24:15  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 02:28:20

Hi
To cancel your mag auto ship, log into your backoffice, go to marketing tab on home page, select magazine option under it and then click on magazine dashboard , once you are there, on the right side of the page, you will see a status drop down. At the moment the status should be active. you simply click on the dropdown and select inactive. once selected, click on the update button that is in the middle of that same page.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 02:28:14

Hi
To cancel your mag auto ship, log into your backoffice, go to marketing tab on home page, select magazine option under it and then click on magazine dashboard , once you are there, on the right side of the page, you will see a status drop down. At the moment the status should be active. you simply click on the dropdown and select inactive. once selected, click on the update button that is in the middle of that same page.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 02:28:07

Hi
To cancel your mag auto ship, log into your backoffice, go to marketing tab on home page, select magazine option under it and then click on magazine dashboard , once you are there, on the right side of the page, you will see a status drop down. At the moment the status should be active. you simply click on the dropdown and select inactive. once selected, click on the update button that is in the middle of that same page.

Thank You
WorldVentures Team
Customer submitted at 2007-09-26 20:24:15

I have been trying to cancel my magazines but no one has gotten back to me...please help I have all that I need and wish to discontinue this service! Thank you.


InquiryId :  17839  InquiryType :  Existing Reservation  DateAndTime :  2007-09-26 21:27:09  Status :  Pending
Customer submitted at 2007-09-26 21:27:09

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InquiryId :  17843  InquiryType :  Hotel  DateAndTime :  2007-09-26 22:25:50  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 10:25:34

Hi,
By default it is a single room but you can select the number of rooms in the passenger Details page.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 10:25:29

Hi,
By default it is a single room but you can select the number of rooms in the passenger Details page.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-26 22:25:50

in the price for flight and hotel for three adults and three kids, how many rooms would we get.


InquiryId :  17847  InquiryType :    DateAndTime :  2007-09-26 23:49:10  Status :  Pending
Customer submitted at 2007-09-26 23:49:10

i replied to a misleading ad on craigslist.org and the \"sponsor\" has been very inappropriate in his tactics while trying to get me to sign up for your program. i am very interested, but i refuse to let a man that has objectified me and left me inappropriate messages and now is sending somewhat rude messages to me make ONE DIME OFF FROM ME, or train me... i want no further contact from this man!!! PERIOD!! i have gone to a lot of trouble to find a way to communicate this inappropriate form of recruiting with you. if this WERE a job as he implies in his ads what he has said to me would constitute sexual harrassment. i\'ve saved the voicemail and the email in case i need them in the future. i would not want to be trained by him, and would really like more info on your company. i would like to sign up independantly , under myself!!!! period!!! please get back to me


InquiryId :  17849  InquiryType :    DateAndTime :  2007-09-27 00:21:44  Status :  Pending
Customer submitted at 2007-09-27 00:21:44

hello, i just wrote you a complaint about one of your \"agents\" that was trying to convert, errr recruit me to your program. your program seems great, the recruiter does not... i have asked him not to contact me again, however, he has written me a snide reply and called my phone and its after 11 pm here.. this is harrassment. i need someone from your office to call or contact me, please.. thank you connie 310-889-4559


InquiryId :  17851  InquiryType :  General Questions  DateAndTime :  2007-09-27 00:59:50  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 02:12:03

Hi
I checked and the photo and the quote is appearing on the website. please recheck at https://www.world-venture.com/. You must enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 02:11:57

Hi
I checked and the photo and the quote is appearing on the website. please recheck at https://www.world-venture.com/. You must enable JavaScript and cookies for full functionality.

Thank You
WorldVentures Team
Customer submitted at 2007-09-27 00:59:50

this is my page and i uploaded my picture and a quote sunday, and it is still not on my home page, how can we get it up there?


InquiryId :  17853  InquiryType :  Hotel  DateAndTime :  2007-09-27 01:21:16  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 10:22:26

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 10:22:21

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will reply you back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 01:21:16

I couldn\'t find anything under the atlantis hotel


InquiryId :  17854  InquiryType :  Hotel  DateAndTime :  2007-09-27 01:28:17  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 10:21:08

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 10:21:03

Hi,
Can you please give a search using the POwersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 01:28:17

Jana, I was just thinking...now that you have your own travel business :-) Can you set us up in a double room, non-smoking, in Flagstaff for one night, 10 Oct checking out on 11 Oct? I don\'t know how long it will take to drive from LV to Flagstaff, but we will leave after breakfast. So maybe we would arrive between 2-3pm? Then could you arrange for a hiking tour leaving early morning on 11 Oct. We are open to about everything: lunch, indians, water...helicopter. This would be GREAT if you could help us! Your friends, Deb and Ingrid


InquiryId :  17858  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 02:35:20  Status :  Pending
Customer submitted at 2007-09-27 02:35:20

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InquiryId :  17863  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-27 03:55:22  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 09:04:34

Hi,
Please call our membership cancellation department at 972 805 9954 and tell them that you would like to cancel RTA membership and would like to keep only DT membership. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 09:04:28

Hi,
Please call our membership cancellation department at 972 805 9954 and tell them that you would like to cancel RTA membership and would like to keep only DT membership. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 03:55:22

I michelle fields would like to have the travel agent removed from my account and would only like to keep dream trips. Please advise on this matter. Thanks, Michelle Fields


InquiryId :  17864  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 04:02:50  Status :  Pending
Customer submitted at 2007-09-27 04:02:50

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InquiryId :  17867  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 04:50:05  Status :  Pending
Customer submitted at 2007-09-27 04:50:05

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InquiryId :  17873  InquiryType :  General Questions  DateAndTime :  2007-09-27 07:57:04  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 09:08:57

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 09:08:51

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 07:57:04

Just Checking out your web site. Lets talk soon. Chuck Bodin


InquiryId :  17876  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 08:20:00  Status :  Pending
Customer submitted at 2007-09-27 08:20:00

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InquiryId :  17877  InquiryType :  Flight  DateAndTime :  2007-09-27 08:27:28  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 10:20:05

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 10:19:59

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 08:27:28

I am trying to book a flight that has a multiple flight on return. I want to put it in a shopping cart but there is no book icon only book direct icon what do I do to put the flights I want in the shopping cart


InquiryId :  17878  InquiryType :  Magazines  DateAndTime :  2007-09-27 08:57:33  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 09:10:29

Hi,
You have to order for the magazines by going to Marketing>Magazines Link.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 09:10:17

Hi,
You have to order for the magazines by going to Marketing>Magazines Link.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 08:57:33

to participate in the $10,000 guarantee do I have to order the magazines or are you automatically mailing them to me?


InquiryId :  17879  InquiryType :  Dot Biz  DateAndTime :  2007-09-27 08:58:13  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 09:11:14

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 09:11:03

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 08:58:13

I have been trying to cancel my membership for over 2 months. I am not able to down load the proper forms. I do not feel the companies help in any way. I have kept all my emails on this matter. I think they are far too many, Please do not bill me again. My first email LEAGALY was my cancellation notice. To discuss this further contact me 602-561-8493


InquiryId :  17881  InquiryType :  New Reservation  DateAndTime :  2007-09-27 09:26:18  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 09:14:11

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 09:14:06

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 09:26:18

Good morning. I am trying to book a vacation and for some reason, I seem to be having trouble. I would like to depart Tucson, AZ on October 11, 2007 in the LATE EVENING and return on October 15, 2007 LATE NIGHT. I would like to arrive in Des Moines, Iowa and stay in Stuart or Winterset, Iowa. The occupancy will be 2 Adults. I found a couple of vacations on-line that met this criteria before but once I logged off and back on again, I could not find the same ones. They were approximately $1,100 for the entire trip to include: RT flight, hotel, rental car and all taxes. Thank you VERY MUCH for your time. Sincerely, Vanessa Corona 520-904-5213 vcorona@sc.pima.gov


InquiryId :  17884  InquiryType :  compliance  DateAndTime :  2007-09-27 08:31:18  Status :  Pending
Customer submitted at 2007-09-27 08:31:18
Submit for tradeshow
I have a married couple in my downline that have registered to have a table at a Bridal Show. They have tried several times to submit material for approval, regarding compliance issues and have not had any response. Please contact them Josh & Stephanie at: stephanieleitz@gmail.com ASAP! The Show is this Weekend 09/27/07


InquiryId :  17886  InquiryType :  Magazines  DateAndTime :  2007-09-27 10:01:45  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 09:27:55

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 09:27:44

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 10:01:45

magazines


InquiryId :  17888  InquiryType :  Dot Com Site  DateAndTime :  2007-09-27 10:03:41  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 09:28:48

Hi,
Which Browser you are using?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 09:28:38

Hi,
Which Browser you are using?

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 10:03:41

Search toolbar will not load in browser. Very unsatified


InquiryId :  17892  InquiryType :  New Reservation  DateAndTime :  2007-09-27 10:23:10  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 09:30:32

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 09:30:26

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 10:23:10

I am trying to book a hotel only. When I enter the information, I am directed back to the home page. How can I rectify this problem?


InquiryId :  17895  InquiryType :  New Reservation  DateAndTime :  2007-09-27 10:47:31  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 09:34:24

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 09:34:12

Hi,
All group requests need to fill out the group request on the powersearch page and you then can follow up with an email to mytravel@worldventures.com it takes up to 72 hours to get a reply from that department.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 10:47:31

We need to put together a wedding package for a couple and a total party of nine people. They would like to go somewhere in Mexico. They\'re looking for air, hotel, wedding event, and celebration. Can you help me.


InquiryId :  17903  InquiryType :  compliance  DateAndTime :  2007-09-27 10:27:59  Status :  Pending
Customer submitted at 2007-09-27 10:27:59
Submit current ads, website content, URL for review and approval
www.TravelGoneWild.biz


InquiryId :  17906  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-27 12:12:15  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 12:56:07

Hi,
I need your member ID number, E-mail address, Phone number and SSN number to send you the login details and to check the status of your RTA card.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 12:56:02

Hi,
I need your member ID number, E-mail address, Phone number and SSN number to send you the login details and to check the status of your RTA card.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 12:12:15

I need my login information and I never received my travel agent card.


InquiryId :  17907  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 12:14:20  Status :  Pending
Customer submitted at 2007-09-27 12:14:20

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InquiryId :  17912  InquiryType :  General Questions  DateAndTime :  2007-09-27 13:19:24  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 00:22:45

Hi
Please come to livechat selecting travel department and our agent will assist you on this.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-29 00:22:39

Hi
Please come to livechat selecting travel department and our agent will assist you on this.

Thank You
WorldVentures Team
Customer submitted at 2007-09-28 16:24:18

I just want to know for sure that there are no outstanding charges for the flight changes. Thanks.
Customer submitted at 2007-09-28 16:11:20

World Venture travel agent, Heather, told me I only had to pay $150 for an airline deviation for my Celebrity cruise. (I have already paid for the cruise and round-trip flights and wanted to change only the return flight to 2 days post cruise.) She told me Custom Air could not just change the end flights but had to change the beginning flights too. (I still don't understand why because I only wanted to change the dates for the end flights.) She arranged the deviation, and I paid $150 online. Then I get a bill for $2000 for the flight changes. No one (Heather or Karen at Custom Air) told me there would be an additional charge of over $2000. Had I known this, I would not have changed the flights.
Replied By Nick at 2007-09-27 12:53:38

Hi,
What are the problems you faced with your Travel reservation?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 12:53:33

Hi,
What are the problems you faced with your Travel reservation?

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 13:19:24

I need to speak to an executive about problems with my travel reservations. I wanted to try out WV travel service before selling the program to downline and have run up against some very severe problems that I would like to discuss for resolution. Kindly refer me to someone, not just my immediate upline, with lots of experience using WV both personally and for clients. Time is of the essence and this is very important. Timely responses would be very welcome.


InquiryId :  17920  InquiryType :  Group Reservation  DateAndTime :  2007-09-27 14:44:20  Status :  Replied and Resolved
Replied By Mike K at 2007-10-01 08:28:01

You can make a group booking or get a quote by following these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-27 14:44:20

I am wondering if we have any packages to Whistler Mountain, BC for groups....or if there are none existing...can we put one together? I am an associate....this is the first time I\'ve done this...so I don\'t know if you need any further information regarding that


InquiryId :  17921  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 14:44:23  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 14:39:50

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 14:39:44

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 14:44:23

I\'ve been a registered member for about three weeks but still do not have an ID or password. Elmer A Williams 124 Ridgeview Drive Blanchester, Ohio 45107 author@dragonbbs.com 937-289-2461


InquiryId :  17922  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 15:06:24  Status :  Replied and Resolved
Replied By Nick at 2007-09-27 14:39:12

Hi,
Your reservation is confirmed. Confirmation Number: 3292422953

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-27 14:39:06

Hi,
Your reservation is confirmed. Confirmation Number: 3292422953

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 15:06:24

Status, please. I could have booked this through Hilton directly in just a few seconds and not paid the $5.00 booking fee. This is not a good start for me with WorldVentures.


InquiryId :  17924  InquiryType :  Billing  DateAndTime :  2007-09-27 15:22:44  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-05 11:24:08

Hello Ceci, We received your inquiry regarding cancelling your World Ventures membership. Please contact us at 972-985-6841 to complete your request. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-27 15:22:44

How do we cancel our membership/associate agreement? We do not want to continue our affiliation with World Ventures at this time.


InquiryId :  17928  InquiryType :  Group Reservation  DateAndTime :  2007-09-27 16:00:40  Status :  Replied and Resolved
Replied By Mike K at 2007-10-01 08:28:27

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-09-27 16:00:40

I have been a travel agent since Feb and I have group of almost 100 that wants to go on a cruise. How would they go on getting this set up? Also, they have mentioned that they can make a deposit then make a full payment 60 days prior the departure. Is this true?


InquiryId :  17930  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 16:15:12  Status :  Pending
Customer submitted at 2007-09-27 16:15:12

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InquiryId :  17933  InquiryType :  Dot Biz  DateAndTime :  2007-09-27 16:27:39  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 18:09:14

Hi
May I know for which month you have been double charged because as per our records there is no double charge being made.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 18:09:06

Hi
May I know for which month you have been double charged because as per our records there is no double charge being made.

Thank You
WorldVentures Team
Customer submitted at 2007-09-27 16:27:39

I was double charged for my re-occuring order of 19.99. How can I get this corrected?


InquiryId :  17936  InquiryType :  Flight  DateAndTime :  2007-09-27 17:28:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:40:58

Hi,
Please email to travel@worldventures.com .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-27 17:28:00

I AM TRYING TO GET 3 ADULT, 1 CHILD TICKET TO ZACATECAS MEXICO FROM LAX. LEAVING 12/3/07 ANYTIME, COMMING BACK 12/13/07 ANYTIME. THE PRICE I AM GETTING IS NOT MUCH CHEAPER (10.00) THAN EXPEDIA, CAN YOU HELP? TROY GOODJOHN FOUND SOME FOR 230.00.


InquiryId :  17946  InquiryType :  Group Reservation  DateAndTime :  2007-09-27 18:48:38  Status :  Replied and Resolved
Replied By Mike K at 2007-10-01 09:16:18

You should be contacted directly by the agent working on your group booking. If you are not contacted in 72 hours, please let me know.
Customer submitted at 2007-09-27 18:48:38

Now that I have received the confirmation of my group request,what do I include in my email & to whom do I send it to.


InquiryId :  17955  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 19:45:40  Status :  Pending
Customer submitted at 2007-09-27 19:45:40

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InquiryId :  17957  InquiryType :  Billing  DateAndTime :  2007-09-27 19:56:28  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-04 10:54:55

Hello Susan, We received your inquiry regarding your updated credit card information. We have updated our records to indicate this change. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-27 19:56:28

Hello, I submitted an inquiry in August for the new expiration date on my credit card, and today I received an email that my card was expired. Perhaps you did not receive my update. My credit card number remains the same, my new expiration date is August 2010. Please update your records to reflect this change. Thank you. Susan Miles


InquiryId :  17960  InquiryType :  Magazines  DateAndTime :  2007-09-27 20:15:30  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 06:59:08

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Home. Scroll down to the bottom of the page and you will get a link to print the Agent Verification Letter. I that CST number is mentioned. CST number is 2080877-40.You can also call 972-985-6841 for more info.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 06:59:00

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Home. Scroll down to the bottom of the page and you will get a link to print the Agent Verification Letter. I that CST number is mentioned. CST number is 2080877-40.You can also call 972-985-6841 for more info.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-27 20:15:30

Does your company hold a California Seller of Travel certification and/or a Seller of Travel certification for other states requiring this? I do not see this notification displayed anywhere on your website, which I understand is required in CA and several other states.


InquiryId :  17964  InquiryType :  General Questions  DateAndTime :  2007-09-27 20:49:59  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 20:15:40

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 20:15:34

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Customer submitted at 2007-09-27 20:49:59

I would like to cancel my membership, as I am not able to continue with this. Thank you, Woodi Andersen


InquiryId :  17965  InquiryType :  Magazines  DateAndTime :  2007-09-27 20:55:17  Status :  Replied and Resolved
Replied By Sunny at 2007-09-27 20:15:04

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-27 20:14:58

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Customer submitted at 2007-09-27 20:55:17

I must cancel my participation in your organization. Please stop billing the credit card as of today. Thanks Roger Terry


InquiryId :  17969  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 22:01:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-27 20:47:53

Hi,
Please email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-27 22:01:53

As a WorldVentures Referring Travel Agent, are you aware what types of dicounts might be available for me on discounted Disneyland tickets?


InquiryId :  17975  InquiryType :  Existing Reservation  DateAndTime :  2007-09-27 23:10:44  Status :  Pending
Customer submitted at 2007-09-27 23:10:44

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InquiryId :  17977  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 00:02:57  Status :  Replied and Resolved
Replied By Sunny at 2007-09-28 00:29:41

Hi
For making any changes or cancellation, you have to come back to live chat selecting travel department and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 00:29:36

Hi
For making any changes or cancellation, you have to come back to live chat selecting travel department and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-09-28 00:02:57

i need to cancel my existing reservation GRPW1I0247J1 Thank you Stephen Paget


InquiryId :  17979  InquiryType :  New Reservation  DateAndTime :  2007-09-28 00:23:03  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 07:30:48

Hi,
Whatever price mentioned in our website is the one we are offering. When you select a particular price we try to search in all the web sites to check if we can get a lower price. If we get a Lower price then we book it if not we book it for the price you selected.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 07:30:36

Hi,
Whatever price mentioned in our website is the one we are offering. When you select a particular price we try to search in all the web sites to check if we can get a lower price. If we get a Lower price then we book it if not we book it for the price you selected.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 00:23:03

I would like to book a hotel stay in San Diego. I double checked and printed out the quotes for Expedia and Hotels.com, their rates are cheaper. Do you match these sites? The travel dates and hotel pick is the same.


InquiryId :  17980  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 00:44:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 17:42:01

Hi
You should give your url.worldventures.com and they can go to your website and book. Member id is not required to book. It is only required to login to your back office of the dot com site. Also , if you face any kind of problems when you book, please come to livechat It is open from 8am-8pm central time.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-28 16:20:11

After referring them to my site, SHOULD I ALSO GIVE THEM MY ID 883164? Without it, one client was completely unable to finish booking cause they kept asking her for ID NUMBER before she could engage in \"live chat\". It is really very very important that a live person answers the phone 972-805- when a referred client is stuck and wants an answer inorder to proceed with the booking. I lost several bookings in June/July for lack of more efficient support during booking. I here more and more reps talking about \"lack of support\" and this can hurt the industry. Anything being done about this? 883164
Replied By Aruna A at 2007-09-28 00:26:09

Hi,
You will get commissions either way, whether they book through your site or download the toolbar and purchase through it . Toolbar just gives convenience for your clients to book.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-28 00:44:32

DO I TELL THE CLIENTS I AM REFERRING TO DOWNLOAD THE TOOL BAR TO THEIR COMPUTER?? IF THEY DO NOT, WILL I STILL GET COMMISION IS THEY BOOK ON MY SITE? I AM A BIT CONFUSED ABOUT THE POWERSEARCH USAGE, CAN YOU HELP EXPLAIN PLEASE. ALSO, GIVE ME DIRECT NUMBER TO TRAVEL, IF YOU WOULD. THANKS.


InquiryId :  17985  InquiryType :  All Other Commissions  DateAndTime :  2007-09-28 06:02:31  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:39:34

Hi,
I need the Tracking ID of the reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:39:29

Hi,
I need the Tracking ID of the reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 06:02:31

I was told that, a person went on to my site and bought tickets. When I look into my bookings I see no bookings have been made. Is there something I am missing. Please advise?


InquiryId :  17987  InquiryType :  Magazines  DateAndTime :  2007-09-28 06:43:27  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 06:21:06

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 06:21:00

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 06:43:27

Please end my membership, as I can not afford this any longer. I have repeatly tried in vain, to cease our affliation, but you repeatly will not respond, and I cannot find the sites you say I need to. This has been ongoing for months. Garry Stogdill 890407 817-428-8718...09/28/2007


InquiryId :  17988  InquiryType :  Magazines  DateAndTime :  2007-09-28 06:45:57  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 06:20:41

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 06:20:36

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 06:45:57

Please stop my affliation with your company. I have tried repeatly for months and you will not respond. Thanks Garry Stogdill 890407 09/28/2007


InquiryId :  17989  InquiryType :  New Reservation  DateAndTime :  2007-09-28 07:44:41  Status :  Replied and Resolved
Replied By Geetha at 2007-09-28 08:20:37

Hi,
Please book on your .com site and connect to live chat who can assist you with the reservation further.

Thank you,
WorldVentures Client Services.

Customer submitted at 2007-09-28 07:44:41

I am a new member. I need to make hotel reservations in Phoenix, AZ at a hotel near the Marriott Deseret Ridge Hotel which is full. We will also need a car. There are 3 of us all members. I don\'t know quite where to start. We are looking at a close nice hotel that is reasonably priced. Thanks Ann


InquiryId :  17991  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 08:16:17  Status :  Pending
Customer submitted at 2007-09-28 08:16:17

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InquiryId :  17993  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 08:23:24  Status :  Pending
Customer submitted at 2007-09-28 08:23:24

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InquiryId :  17995  InquiryType :  Billing  DateAndTime :  2007-09-28 08:34:50  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-08 10:18:17

Hello Steve, Please contact us at 972-985-6841 to obtain your password and to update your payment information. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-28 08:34:50

need to speak with someone to provide up dated card info for payment. also need password to login. please help. thanks Steve


InquiryId :  17997  InquiryType :  Hotel  DateAndTime :  2007-09-28 08:51:34  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 07:36:58

Hi,
Can you be more clear on yoru Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 07:36:53

Hi,
Can you be more clear on yoru Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 08:51:34

what does does breckinbridge trip come with?


InquiryId :  18003  InquiryType :  New Reservation  DateAndTime :  2007-09-28 09:44:52  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 10:35:51

Hi,
When you select a Hotel and submit your reservation request, we try to get it booked by searching for the lowest fare. Sometimes it takes time for the HOtels to update their site and unless they do it changes won\\\\\\\'t show up in our site.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 10:35:35

Hi,
When you select a Hotel and submit your reservation request, we try to get it booked by searching for the lowest fare. Sometimes it takes time for the HOtels to update their site and unless they do it changes won\\\'t show up in our site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 09:44:52

Hello, I am on your site and noticed that you show one of the hotels that I work for as having availability. As I walked through the reservation process I see that it wants to collect my credit card information for an evening that I know this particular hotel is sold out and showcasing rates where there is no availabilty. Can you please indicate to me if this is your standard procedure and if your customers get upset from this process? Thanks, Kim


InquiryId :  18004  InquiryType :  New Reservation  DateAndTime :  2007-09-28 09:53:57  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 10:36:28

Hi,
We do not book first class tickets.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 10:36:21

Hi,
We do not book first class tickets.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 09:53:57

I want two first class tickets to Kauai Hawaii Nov 7 - 17 from Las Vegas, Please advise asap. Milton Zaslowsky


InquiryId :  18015  InquiryType :  New Reservation  DateAndTime :  2007-09-28 11:43:59  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 11:00:14

Hi,
The new Dream Trips will be updated soon.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 11:00:08

Hi,
The new Dream Trips will be updated soon.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 11:43:59

why no new dreamtrips when will they be putting more out onto the web site?


InquiryId :  18021  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 12:32:02  Status :  Pending
Customer submitted at 2007-09-28 12:32:02

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InquiryId :  18022  InquiryType :  General Questions  DateAndTime :  2007-09-28 12:34:12  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 12:20:36

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 12:20:30

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 12:34:12

On September 27th, I was on your site (robinwagner@worldventures.com) wanting to book Embassy Suites Bay Downtown San Diego. Travel Oct 10-13. 1 Adult 2Children King Size City View Non Refundable. I noticed that Expedia and Hotel.com had a cheaper price. I sent this message last night, still no response to my e-mail address. Now you are showing no rooms available. I wanted to book the room and confirm that I would receive the match price. Will there be rooms available? I would like to give Robin Wagner the booking. Please can someone answer this. Thank You


InquiryId :  18025  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 13:10:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 17:49:59

Hi
Can you please come to livechat so that we check it out for you ?

Thank you
WorldVentures Team.

Customer submitted at 2007-09-28 13:10:55

Below is an email I received from WorldVentures. What is this email about? I have not been in your company for over a year, and I was only with WV for a couple of days before canceling due to misleading info. Please let me know what this recurring order is and who is doing it? Tamara Jeffers: -- \"WorldVentures Marketing, LLC\" wrote: Your recurring order # 100032441 was generated successfully today. Please check the members area on the website for detailed information concerning this order. was generated successfully today. Please check the members area on the website for detailed information concerning this order. Your next scheduled order date is: 09/21/2007 If you wish to review your next order, please do so by visiting the members area on the web site. The Customer Service Team


InquiryId :  18027  InquiryType :  Magazines  DateAndTime :  2007-09-28 13:39:40  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 12:18:02

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 12:17:56

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 13:39:40

I have been registered as a representative for about three weeks but I still do not have an ID # Nor have I received any paperwork


InquiryId :  18029  InquiryType :  New Reservation  DateAndTime :  2007-09-28 14:29:42  Status :  Replied and Resolved
Replied By Nick at 2007-09-28 13:09:30

Hi,
Please go to your .Com site and click on Vacation link to search for Air+Hotel.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-28 13:09:24

Hi,
Please go to your .Com site and click on Vacation link to search for Air+Hotel.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 14:29:42

how do I do a search for combined hotel and airfare packages?


InquiryId :  18036  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 16:09:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 17:48:45

Hi
Please give the tracking number of your reservation .

Thank you
WorldVentures Team.

Customer submitted at 2007-09-28 16:09:06

I need a new confirmation e-mail. I read my first one and now I wanted to print it and I cannot find it. I am suppose to be staying at the HOliday Inn select in Albuquerque New Mexico on Monday Oct.1.Can you send me a another confirmation or a phone number to the hotel to make sure I have a room.


InquiryId :  18039  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 16:28:40  Status :  Pending
Customer submitted at 2007-09-28 16:28:40

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InquiryId :  18042  InquiryType :  New Reservation  DateAndTime :  2007-09-28 18:09:00  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 00:03:24

Hi
We do not give quotes over email. you may please give a search and select the one from the result.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-29 00:03:15

Hi
We do not give quotes over email. you may please give a search and select the one from the result.

Thank You
WorldVentures Team
Customer submitted at 2007-09-28 18:09:00

Trying to see what is available from Houston Tx (any airport) to Gran Canyon leaving 10/17 after mid-day returning 10/21. Can\'t pull anything up for 2 adults and 2 children with Hotel stay. Please email to shirley\'s email address shirley.mortgage@Yahoo.com


InquiryId :  18043  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 18:36:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 17:46:38

Hi
Please let me know the tracking number of your reservation.

Thank you
WorldVentures Team.

Customer submitted at 2007-09-28 18:36:20

Hi Sheri, I purchased an e-ticket and when I try to pull up the website it is being blocked. My pop-up blocker is turned off. Any other way for me to print the ticket?


InquiryId :  18045  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-28 19:40:10  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 00:15:06

Hi
For RTA card you need to login to your .biz back office click on RTA and then take the RTA exam and upload the RTA photo. Once you pass the exam and upload the photo it takes 10 business days to receive the card.
In order to maintain a uniform level of professionalism and quality, your photo must meet the following requirements:
-Your photo must be a Passport Photo and meet US State Department guidelines.
-Your photo must be in a .jpg file format.
-Your photo must be at a minimum 300 dpi resolution.
-It can either be taken with a digital camera or a high-resolution scan of a normal photo
For business card login to .biz back office, select \\\\\\\'MArketing assets\\\\\\\' under \\\\\\\'MARKETING\\\\\\\' menu.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-29 00:14:59

Hi
For RTA card you need to login to your .biz back office click on RTA and then take the RTA exam and upload the RTA photo. Once you pass the exam and upload the photo it takes 10 business days to receive the card.
In order to maintain a uniform level of professionalism and quality, your photo must meet the following requirements:
-Your photo must be a Passport Photo and meet US State Department guidelines.
-Your photo must be in a .jpg file format.
-Your photo must be at a minimum 300 dpi resolution.
-It can either be taken with a digital camera or a high-resolution scan of a normal photo
For business card login to .biz back office, select \\\'MArketing assets\\\' under \\\'MARKETING\\\' menu.

Thank You
WorldVentures Team
Customer submitted at 2007-09-28 19:40:10

When do I get my card and how do i get business cards. My photo was taken by a rep at a party, but do I use that photo or upload my own photos???


InquiryId :  18046  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 19:46:59  Status :  Pending
Customer submitted at 2007-09-28 19:46:59

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InquiryId :  18047  InquiryType :  Dot Biz  DateAndTime :  2007-09-28 19:48:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-29 01:15:05

Hi
We are checking it out . Please try it tomorrow . If not, please come to livechat in the morning.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-28 19:48:11

We can not print out the Passport to Success because we are receiving a message stating that the Site Owner has reached their bandwith limit.


InquiryId :  18048  InquiryType :  Magazines  DateAndTime :  2007-09-28 20:38:49  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 00:00:01

Hi
You need to contact the person who referred you and he can enroll you to be a member of worldventure.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-28 23:59:52

Hi
You need to contact the person who referred you and he can enroll you to be a member of worldventure.

Thank You
WorldVentures Team
Customer submitted at 2007-09-28 20:38:49

Hi, I would like information about becoming an Affiliate. Referred by Cornell Cunningham.


InquiryId :  18050  InquiryType :  Billing  DateAndTime :  2007-09-28 21:09:22  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-02 13:03:33

Hello Robin, We received your inquiry regarding cancelling your membership. Please contact us at 972-985-6841 to complete your request. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-28 21:09:22

how do I cancel my \"product\". I do not wish to be part of the company any longer. Robin


InquiryId :  18051  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-28 22:12:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 18:31:54

Hi,
You will be receiving the card next week .

Thank you,
WorldVentures Team.

Replied By Nick at 2007-09-30 23:09:51

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-09-30 23:09:45

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-09-28 22:12:14

checking on the status of my renewal ID card? can you please update me on when it\'s coming? thank you!


InquiryId :  18054  InquiryType :  Existing Reservation  DateAndTime :  2007-09-28 23:28:31  Status :  Pending
Customer submitted at 2007-09-28 23:28:31

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InquiryId :  18055  InquiryType :  Existing Reservation  DateAndTime :  2007-09-29 00:30:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-28 23:12:07

Hi,
For flight reservations, you need to contact the airlines directly to check about the cancellation policies .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-29 00:30:55

There is a cheaper flight available for $192, Can the flight I already booked be canceled?


InquiryId :  18059  InquiryType :  compliance  DateAndTime :  2007-09-29 05:48:59  Status :  Pending
Customer submitted at 2007-09-29 05:48:59
Submit current ads, website content, URL for review and approval
www.PricesGoneWild.biz www.TravelGoneWild.biz


InquiryId :  18061  InquiryType :  Existing Reservation  DateAndTime :  2007-09-29 08:04:45  Status :  Pending
Customer submitted at 2007-09-29 08:04:45

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InquiryId :  18066  InquiryType :  Reactivation  DateAndTime :  2007-09-29 09:36:59  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 19:18:53

hi
The person needs to login to his own back office and submit the reactivation form.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-29 19:18:47

hi
The person needs to login to his own back office and submit the reactivation form.

Thank You
WorldVentures Team
Customer submitted at 2007-09-29 09:36:59

Can I reactivate another rep from my back office by putting their rep id in the Dealer Id field of the reactivation online form?


InquiryId :  18074  InquiryType :  Existing Reservation  DateAndTime :  2007-09-29 12:03:48  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 22:05:58

Hi
For making any changes or cancellation, you have to come back to live chat selecting travel department and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-29 22:05:48

Hi
For making any changes or cancellation, you have to come back to live chat selecting travel department and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-09-29 12:03:48

I need to change my existing reservation tracking # GRP001R234A9 I need to take off two nights of hotel which would be Oct 27, and 28th. So I check in on 23rd check out 27th and then check back in same hotel on 29th and final check out 30th


InquiryId :  18076  InquiryType :  Existing Reservation  DateAndTime :  2007-09-29 12:37:18  Status :  Pending
Customer submitted at 2007-09-29 12:37:18

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InquiryId :  18081  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-29 13:30:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:49:43

Hi,
When did you pass the RTA exam and upload your photo ? Also please confirm your mailing address .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-29 13:30:41

I have not received any introductory material if there is any sent out besides the information on the internet. I have also not received my RTA or Dreamtrips cards. I signed up in July, and have been RTA qualified since at least August 1st.


InquiryId :  18082  InquiryType :  General Questions  DateAndTime :  2007-09-29 14:04:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:58:34

Hi,
May I know the dreamtrip you are referring to ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-29 14:04:29

Why are there Dream Trips advertised that are for previous dates? If one can\'t book it what is the point of having it on the website?


InquiryId :  18084  InquiryType :  compliance  DateAndTime :  2007-09-29 13:24:25  Status :  Pending
Customer submitted at 2007-09-29 13:24:25
Submit current ads, website content, URL for review and approval
Hi, Every day, I hear about or have first-hand knowledge of dedicated, accomplished mortgage professionals who are being downsized or whose company has gone out of business. With the large number of applicants searching for a job, competition will be fierce. For some, this may be the best time to explore career aspirations that were previously pushed to the side. Others may wonder whether working for another company in another industry offers any security. Let’s face it: unless you are your own boss, you are not immune to potential layoffs, corporate politics, or being under-valued for your work—and you will never be paid what you are truly worth working for someone else. I am an independent representative for an online travel company and am looking to grow my business and expand my team. As a referring travel agent, you will receive state-of-the art training from some of the top-earning entrepreneurs in any field. You can work part-time, full-time or even in your spare time. This will be your own business, and you will be part of a team who will be offering support and will be rooting for you because the more successful you are, the more successful we are. You can decide to fast-track yourself through promotions or progress steadily at your own pace. Rather than be under-valued, you will be empowered. You will also be eligible to receive significant discounts on travel. Travel is a $7 trillion industry that is expected to double in the next decade as baby boomers continue to retire. I am looking for determined and professional individuals who are tired of their talent being overlooked and who will positively contribute to the growth of our team. Please call me at the number listed below to set up an appointment. Thank you!


InquiryId :  18085  InquiryType :  compliance  DateAndTime :  2007-09-29 13:32:21  Status :  Pending
Customer submitted at 2007-09-29 13:32:21
Submit current ads, website content, URL for review and approval
Flyer: VACATION AT WHOLESALE PRICES! Exclusive members-only savings Over 30 trips/year with rolling calendar Company handles reservations, planning Instant community of fellow travelers For a full listing of travel packages, visit my website: http://www.ventureoutvocations.com For questions please contact: 510-280-0763 Heather Pender, Referring Travel Agent ventureoutvocations@yahoo.com


InquiryId :  18086  InquiryType :  Existing Reservation  DateAndTime :  2007-09-29 15:27:15  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 22:14:23

Hi
You have to come back to live chat selecting travel depa and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-29 22:12:59

Hi
You have to come back to live chat selecting travel depa and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-09-29 15:27:15

I would like the 2 Queen Bed NON Smoking Room at the Excalibur Casino Hotel in Las Vegas. Tracking #GRPJK217645Q. I do not want a smoking room if possible. If only smoking rooms are available in this hotel, then cancel my reservation. Thank You, Bob


InquiryId :  18087  InquiryType :  Existing Reservation  DateAndTime :  2007-09-29 15:35:50  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 22:05:01

Hi
For making any changes or cancellation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-29 22:04:52

Hi
For making any changes or cancellation, you have to come back to live chat and refer your Tracking number and our agent will assist you.

Thank You
WorldVentures Team
Customer submitted at 2007-09-29 15:35:50

I need to change the date of a reservaton number GRPNK211117L for HOTEL SO on NOV 6th to NOV 7th


InquiryId :  18088  InquiryType :  Existing Reservation  DateAndTime :  2007-09-29 16:27:30  Status :  Pending
Customer submitted at 2007-09-29 16:27:30

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InquiryId :  18094  InquiryType :  compliance  DateAndTime :  2007-09-29 16:34:28  Status :  Pending
Customer submitted at 2007-09-29 16:34:28
Submit Business Entity forms
I would like to design the following business card: "5 nights and 6 days Bermuda Cruise $199.99" Visit all of my trips at: www.ventureoutvocations.com Heather Pender 510-280-0763." Thanks!


InquiryId :  18097  InquiryType :  Magazines  DateAndTime :  2007-09-29 18:44:17  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 17:40:37

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-29 17:40:30

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Customer submitted at 2007-09-29 18:44:17

I would like to cancel.my membership.I am working to much overtime to stay ,and use this at this time thankyou.Brian Pottage


InquiryId :  18098  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-09-29 19:15:07  Status :  Replied and Resolved
Replied By Sunny at 2007-09-29 19:04:48

Hi
At the moment, Mac computers have to use Firefox for best viewing of the WV websites and the powersearch toolbar is not compatible with Firefox browser. you need to use Internet Explorer to download powersearch toolbar.

Thank You
WorldVentures Team
Replied By Sunny at 2007-09-29 19:04:42

Hi
At the moment, Mac computers have to use Firefox for best viewing of the WV websites and the powersearch toolbar is not compatible with Firefox browser. you need to use Internet Explorer to download powersearch toolbar.

Thank You
WorldVentures Team
Customer submitted at 2007-09-29 19:15:07

I tried to download the powersearch toolbar, but it requires internet explorer 5.0 or higher and I use firefox. Is there a download compatible with mozilla firefox? I was wanting to search for the cheaper tickets to Ecuador in 2008 utilizing the choice of four different airports. Would the powersearch allow this type of functionality?


InquiryId :  18103  InquiryType :  Existing Reservation  DateAndTime :  2007-09-29 20:57:15  Status :  Pending
Customer submitted at 2007-09-29 20:57:15

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InquiryId :  18107  InquiryType :  Existing Reservation  DateAndTime :  2007-09-29 21:38:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:11:08

Hi,
Please give the tracking number of your reservation.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-29 21:38:53

i booked a little bit ago and have not received confirmation email as of yet.


InquiryId :  18108  InquiryType :  Flight  DateAndTime :  2007-09-29 21:48:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:10:35

Hi,
It is generally after 2 years of age , but you may need to check with different airlines depending upon whether it is domestic or international.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-29 21:48:34

When do babies need there own seat?


InquiryId :  18112  InquiryType :  Existing Reservation  DateAndTime :  2007-09-30 05:29:13  Status :  Pending
Customer submitted at 2007-09-30 05:29:13

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InquiryId :  18113  InquiryType :  All Other Commissions  DateAndTime :  2007-09-30 05:40:00  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-08 13:03:16

In order to view travel bookings made on your website, you will need to login to the back office of your dot com site. Once logged in, you can select See Booking From Your Website to view that information. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-30 05:40:00

Where do I click to find out what commissions I have received from people booking flights on my website? I know I have one. My son.


InquiryId :  18117  InquiryType :  Existing Reservation  DateAndTime :  2007-09-30 08:41:17  Status :  Pending
Customer submitted at 2007-09-30 08:41:17

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InquiryId :  18122  InquiryType :  New Reservation  DateAndTime :  2007-09-30 10:25:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:36:14

Hi,
Please come to livechat .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-30 10:25:37

Can Trina email me to discuss a trip I want to plan


InquiryId :  18124  InquiryType :  Dreamtrips  DateAndTime :  2007-09-30 10:46:02  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-02 14:12:40

Hello Vo, We received your inquiry regarding canceling your dreamtrips membership. Please contact us at 972-985-6841 to complete your request. Thanks, Client Services - World Ventures
Customer submitted at 2007-09-30 10:46:02

my member ship # 874095 as october 2007 please cancell my dream trip member i only keep the RTA only thankyou. Vo T Tran


InquiryId :  18125  InquiryType :  Existing Reservation  DateAndTime :  2007-09-30 11:11:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:07:40

Hi,
You can login to your dot biz site and go to support and then comp plan there and you can find the details of the compensation there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-30 11:11:52

i am a potential employee, i want to see the compensation plan


InquiryId :  18126  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-09-30 11:51:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:30:50

Hi,
You need to go to RTA card renewal and click on the link to order a new card. You can find that link under RTA home on your dot biz site.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-30 11:51:34

I forgot to order a new Id Card and i will be traveling in three weeks. How do I order a new ID card?


InquiryId :  18127  InquiryType :  Magazines  DateAndTime :  2007-09-30 12:18:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:29:52

Hi,
May I know your inquiry ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-30 12:18:13

Hi Mommy.


InquiryId :  18131  InquiryType :  Existing Reservation  DateAndTime :  2007-09-30 12:53:52  Status :  Pending
Customer submitted at 2007-09-30 12:53:52

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InquiryId :  18133  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-09-30 14:19:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-30 19:13:43

Login to your .biz site back office, click on the Marketing Assets link under Marketing tab to order business cards, you will not be able to desgin your own card but select from the options available, for more information you can call 888-203-1301 and they will be able to help you

Thank you
worldventures Team
Customer submitted at 2007-09-30 14:19:20

How do I get business cards as an RTA for World Ventures? May I make a plan business card (no pictures or words) only noting my Travel web site for individuals who may be interested in booking some travel? I would like to get the word out to people who just want to book travel, but don\'t want to do anything against policy.


InquiryId :  18139  InquiryType :  General Questions  DateAndTime :  2007-09-30 15:56:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-30 18:55:06

Please call our membership cancellation department at 972 805 9954 any time between 10am to 5pm central time from Monday to Friday and they will help you regarding this

Thank you
worldventures Team
Customer submitted at 2007-09-30 15:56:27

Jeff Pecka and Marty Kurner who are in my downline, want to cancel their memberships. How is that done? Marty phoned and was told to cancel on line, and she asked me to take care of it for her. But when I go to the back office it says to call. Please explain the procedure. Thanks! Sandy


InquiryId :  18140  InquiryType :  Existing Reservation  DateAndTime :  2007-09-30 16:14:46  Status :  Pending
Customer submitted at 2007-09-30 16:14:46

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InquiryId :  18142  InquiryType :  Existing Reservation  DateAndTime :  2007-09-30 16:48:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:05:55

Hi,
Please come to livechat in the morning and we can check it up for you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-30 16:48:46

We just booked a cruise, and was given a tracking#, but we did not write it down nor print it. How will we know if this has been confirmed or what the total amount is that will be charged on my credit card including, port fees, taxes, insurance, etc. Please advise. Thank you.


InquiryId :  18144  InquiryType :  Flight  DateAndTime :  2007-09-30 17:20:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:00:05

Hi,
Please use the powersearch to get the best available fares .

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-30 17:20:21

I am trying to book a flight to Las vegas, from Minneapolis, MN. I need 3 adult flights depating Jan. 6th 2008 around 2pm CST and 2 adult flights depating Jan. 9th 2008 after 7pm CST And 5 Return flights for Jan. 13th 2008 around 12pm PST. all of the depature flight are from MSP to LAS all return fights are from LAS to MSP Can you assist


InquiryId :  18152  InquiryType :  Existing Reservation  DateAndTime :  2007-09-30 19:16:30  Status :  Pending
Customer submitted at 2007-09-30 19:16:30

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InquiryId :  18153  InquiryType :  Flight  DateAndTime :  2007-09-30 19:28:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 18:53:54

Hi,
Please select the quick flight reservation and give the search and you will get the results.

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-30 19:28:04

Every time I type in the name of a city I am told that there is no airport in that city. Come on Dallas and New York have no airports. What is up?


InquiryId :  18154  InquiryType :  Magazines  DateAndTime :  2007-09-30 19:31:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-09-30 19:29:18

Hi,
Where did you put it ? Was it on your dot com or dot biz site ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-09-30 19:31:12

Why does my photo appear? We put one on here?


InquiryId :  18167  InquiryType :  New Reservation  DateAndTime :  2007-09-30 21:18:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-09-30 20:00:41

No, once you submit the request it means that you have givcen the authority to process the request and it will be charged,it\\\\\\\'s not that only if you are on live chat your request will be processed, so please come to live chat immediately selecting Travel Department and our representative will help you.

Thank you
worldventures Team
Replied By risaf risaf at 2007-09-30 19:58:26

No, once you submit the request it means that you have givcen the authority to process the request and it will be charged,it\\\'s not that only if you are on live chat your request will be processed, so please come to live chat immediately selecting Travel Department and our representative will help you.

Thank you
worldventures Team
Customer submitted at 2007-09-30 21:18:18

My understanding was that my credit card would not be charged until after I spoke with a representative. I tried live chat and no one was available. Is my card being charged? I am currently not ready to charge the full fee to my card, I was going to ask if we are required to pay in full now or place a deposit. Please do not charge my card as I do not have the full funds today.


InquiryId :  18169  InquiryType :  compliance  DateAndTime :  2007-09-30 20:41:47  Status :  Pending
Customer submitted at 2007-09-30 20:41:47
Submit current ads, website content, URL for review and approval
VisitTheWorld.WorldVentures.biz


InquiryId :  18172  InquiryType :  Existing Reservation  DateAndTime :  2007-09-30 22:26:33  Status :  Pending
Customer submitted at 2007-09-30 22:26:33

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InquiryId :  18175  InquiryType :  Existing Reservation  DateAndTime :  2007-10-01 02:08:15  Status :  Pending
Customer submitted at 2007-10-01 02:08:15

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InquiryId :  18177  InquiryType :  Existing Reservation  DateAndTime :  2007-10-01 05:54:13  Status :  Pending
Customer submitted at 2007-10-01 05:54:13

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InquiryId :  18178  InquiryType :  Existing Reservation  DateAndTime :  2007-10-01 05:56:37  Status :  Pending
Customer submitted at 2007-10-01 05:56:37

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InquiryId :  18183  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-01 07:32:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-01 17:54:21

Please go through the worldventures compensation plan link below to know more about the compensation.
https://www.worldventures.info/pdfs/wvcompplan.pdf

Thank you
worldventures Team
Customer submitted at 2007-10-01 07:32:50

Dear company: I\'m wondrering about working as a travel agent- what is the compensation and amount of work expected? Thank you!


InquiryId :  18184  InquiryType :  New Reservation  DateAndTime :  2007-10-01 07:43:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-01 17:57:17

You will have to email him to his personal email address.

Thank you
worldventures Team
Customer submitted at 2007-10-01 07:43:27

Can I speak with Justin Barr?


InquiryId :  18186  InquiryType :  Existing Reservation  DateAndTime :  2007-10-01 08:09:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 19:35:20

Hi,
Can you please come to livechat with the travel department , so that we can check the possibilities of cancellation .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 08:09:31

I would like to cancel this reservation. I am unclear on whether I just put down a deposit or whether the full price of the trip was paid in full. My intention was to put down a deposit. I also need to settle on the person who is joining me. I plan to rebook when I have these issues settled. Please let me know. Tina


InquiryId :  18190  InquiryType :  Existing Reservation  DateAndTime :  2007-10-01 09:27:57  Status :  Pending
Customer submitted at 2007-10-01 09:27:57

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InquiryId :  18196  InquiryType :  All Other Commissions  DateAndTime :  2007-10-01 10:56:20  Status :  Replied and Resolved
Replied By Terri E at 2007-10-01 12:21:03

Arnote, thanks for your Inquiry, please don\\\'t get discouraged, you must read the compensation plan for Travel, you will see these bookings after the Hotel, or Car, Trip...etc has been taken, it can take anywhere from 14/120 days..for the Vendors to submit the date from your booking and then it get sent to accounting and you commissions are assesed and paid, if its a commissional booking. If you have any other concerns please let us know. thanks
Customer submitted at 2007-10-01 10:56:20

I was informed about two weeks ago that we don\'t get comission for airline flights that we book. I found this out after I had some flights booked and theyh never showed up on my order history. Now I have some hotels booked and I don\'t show that either. I am really getting discouraged that I am pushing people to use my site and not only am I not getting any commission for the airline tickets (which is what the majority of people book) but I can\'t even see the other stuff on my records..Please help !!!!


InquiryId :  18205  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-01 13:07:21  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-10-01 14:37:37

Lori Can I please get your member ID# so I can better assist you. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-10-01 13:07:21

Still Waiting on my RTA Card. I have been a member since November 06\' and have completed everything. Contacted someone last of August who stated that it went out the 14th of every month. Can someone tell me where mine is?


InquiryId :  18210  InquiryType :  New Reservation  DateAndTime :  2007-10-01 13:36:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-01 18:55:08

You will have to run a search on your .com site to get a quote, if you have any problem please go to live chat and our representative will help you regarding the same.

Thank you
worldventures Team
Customer submitted at 2007-10-01 13:36:36

Lookin to book flight and hotel from phx to vegas Tuesday Nov 13th returning Friday Nov 16th and staying at the Venician (spelling ?) Specific flight requirements needing to be in Vegas early tuesday morning and leaving friday late afternoon! thx


InquiryId :  18218  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-10-01 15:08:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-01 19:28:09

Login to your .biz site back office, click on the Marketing Assets link under Marketing tab and accept the terms and conditions to find the link to orfer business cards.

Thank you
worldventures Team
Customer submitted at 2007-10-01 15:08:36

business cards


InquiryId :  18219  InquiryType :  New Reservation  DateAndTime :  2007-10-01 15:09:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-01 19:30:31

Please run a powersearch under vacation tab to get a quote, if you have any problem please come to live chat selecting travel department and our rep will help you.

Thank you
worldventures Team
Customer submitted at 2007-10-01 15:09:18

I want to search for flight and hotel package from Sacramento to St Thomas from April 29 thru May 4 2008


InquiryId :  18221  InquiryType :  Magazines  DateAndTime :  2007-10-01 15:13:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-01 19:34:36

We do not issue free magazines, you will have to order for the same

Thank you
worldventures Team
Customer submitted at 2007-10-01 15:13:36

free magazines


InquiryId :  18222  InquiryType :  New Reservation  DateAndTime :  2007-10-01 15:39:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-01 19:36:46

May I know which browser are you using, please try with Internet explorer browser and also make sure that pop up blocker is disabled.

Thank you
worldventures Team
Customer submitted at 2007-10-01 15:39:58

When clicking on an airline company to book a flight the pop up blocker prvents connection even though it has been turned off. Wht am I doing wrong? Also, I\'m not abeto get te live chat to work.


InquiryId :  18224  InquiryType :  New Reservation  DateAndTime :  2007-10-01 15:52:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-01 20:01:34

Please email the inquiry to travel@worldventures.com or please come to live chat selecting travel department and our rep will help you

Thank you
worldventures Team
Customer submitted at 2007-10-01 15:52:40

I am looking for a weekend trip to the ATlantis in Bahamas for about 12-14 people 6 rooms weekend after thanksgiving 07


InquiryId :  18232  InquiryType :  Existing Reservation  DateAndTime :  2007-10-01 17:01:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 19:22:35

Hi,
May I know your inquiry please ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 17:01:44

Hello please use a site like Trip Advisor to compare the details on the hotels, you can get the rates by searching the hotels on Powersearch and before its submitted you will get the rates pre tax, tax may vary from 13%-21%. Please advise if you would like to cancel the hotel we have booked for you now.,


InquiryId :  18234  InquiryType :  Existing Reservation  DateAndTime :  2007-10-01 17:53:27  Status :  Pending
Customer submitted at 2007-10-01 17:53:27

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InquiryId :  18238  InquiryType :  compliance  DateAndTime :  2007-10-01 17:52:34  Status :  Pending
Customer submitted at 2007-10-01 17:52:34
Submit current ads, website content, URL for review and approval
VACATION AT WHOLESALE PRICES! • Exclusive members-only savings • Over 30 trips/year with rolling calendar • Company handles reservations, planning • Instant community of fellow travelers **Itineraries based on availability For a full listing of travel packages, visit my website: http://www.ventureoutvocations.com For questions please contact: 510-280-0763 Heather Pender, Referring Travel Agent ventureoutvocations@yahoo.com


InquiryId :  18243  InquiryType :  Magazines  DateAndTime :  2007-10-01 19:53:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 19:59:54

Hi,
You can become an affiliate through someone known who is already a member with WorldVentures.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 19:53:47

how do i become an affiliate?


InquiryId :  18246  InquiryType :  Events  DateAndTime :  2007-10-01 20:14:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 22:38:04

Hi,
Please check your back office for the confirmation.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 20:14:41

I signed up for the Vegas Acceleration training while I was in Phoenix for the \"No Shoe...\" training last week. Why have I not received confirmation of payment for Vegas? Am I scheduled or not??


InquiryId :  18248  InquiryType :  Magazines  DateAndTime :  2007-10-01 20:33:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 20:19:45

Hi,
You need to be referred by someone who is already a member with Worldventures.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 20:33:51

how do i become an affiliate?


InquiryId :  18249  InquiryType :  New Reservation  DateAndTime :  2007-10-01 20:46:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 19:37:39

Hi,
It includes taxes, but depends upon where are you are trying to book and whether it is a flight or hotel or vacation.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 20:46:13

what do the prices include?


InquiryId :  18250  InquiryType :  Billing  DateAndTime :  2007-10-01 20:51:42  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-02 08:18:20

Hello Cherilyn, We received your inquiry regarding your monthly fee. Please login to your back office and submit a Payment Update form to adjust the account that is used to pay your monthly payment. Once logged into your back office, please select Online Forms under Support. Once on the Online Forms page, please select and submit the Payment Update Form. We will process your request within 1 business day. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-10-01 20:51:42

I would like to change which account my monthly fee is coming out of.


InquiryId :  18251  InquiryType :  New Reservation  DateAndTime :  2007-10-01 21:16:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 20:14:55

Hi,
For flights, there is no credit . We just offer you powersearch to get the best available fares and you are redirected to the vendor site to book.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 21:16:34

Why can\'t I book flights on my websight instead of booking direct so I can get points?


InquiryId :  18255  InquiryType :  Existing Reservation  DateAndTime :  2007-10-01 21:45:11  Status :  Pending
Customer submitted at 2007-10-01 21:45:11

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InquiryId :  18257  InquiryType :  General Questions  DateAndTime :  2007-10-01 21:53:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 20:37:00

Hi,
You need to login to your back office and go to support/online forms and submit the membership cancellation form online and we will process it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 21:53:49

Need to cancel my membership. tell me how.


InquiryId :  18259  InquiryType :  New Reservation  DateAndTime :  2007-10-01 22:10:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 21:43:08

Hi,
For flights, you will not get any credit . We just offer you powersearch to get the best available fares .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-01 22:10:32

I am a world ventures member why is this taking me to expedia and if i book the flight do I get the credit for booking thru my worldvenutes website???


InquiryId :  18261  InquiryType :  All Other Commissions  DateAndTime :  2007-10-01 22:51:11  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-02 12:32:10

Hello Brian, We received your inquiry regarding travel commissions. Unfortunately, vendors do not pay out commissions on flights of any kind. You will receive commissions on any cruise, car rentals or hotel reservations booked through your website. Please feel free to contact us at 972-985-6841 if you have any further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2007-10-01 22:51:11

Do we as RTA\'s earn commissions on international airfares to S. America? If so, how are they calculated?


InquiryId :  18263  InquiryType :  Magazines  DateAndTime :  2007-10-01 23:29:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-01 22:32:28

Hi,
You can become an affiliate through someone who is already a member of Worldventures. Thank you,
WorldVentures Team.
Customer submitted at 2007-10-01 23:29:27

What is required to become an affiliate?


InquiryId :  18264  InquiryType :  Magazines  DateAndTime :  2007-10-02 00:06:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 22:12:01

Hi,
Did you book it on the website ? Also , confirm whether it is a flight reservation or something else.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 00:06:50

Iam attempting to get my confirmnation for thew 3 tickets that were paid for from lax to LIHUE, Hawaii. Please, inform me how to receive the receipt for the 3 tickets purchased. Thank you.


InquiryId :  18267  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 01:00:32  Status :  Pending
Customer submitted at 2007-10-02 01:00:32

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InquiryId :  18270  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 03:26:20  Status :  Pending
Customer submitted at 2007-10-02 03:26:20

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InquiryId :  18272  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 05:47:34  Status :  Pending
Customer submitted at 2007-10-02 05:47:34

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InquiryId :  18275  InquiryType :  Dreamtrips  DateAndTime :  2007-10-02 07:25:58  Status :  Replied and Resolved
Replied By Mike K at 2007-10-02 06:40:21

yes, this is an error, we will take care of it, thank you.
Customer submitted at 2007-10-02 07:25:58

I just joined as a member and I was looking at the dream vacations. The one that says MSC liric 8 day Caribbean Cruise Dream Vacation Dec. 14 - Dec 21 says 4 nights below it. Is this an error? How do you go 8 days 4 nights? Please advise what I am missing. thanks.


InquiryId :  18276  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 07:43:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 18:55:52

Hi,
Can you be more clear on your query ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 07:43:29

Sam, what about 6day 5 night Carnival that is on your card, we met at the Elks last evening?? Tom Myers


InquiryId :  18278  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-02 07:52:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 21:39:41

Hi,
You can become a member through someone who is already a member of worldventures.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 07:52:49

I would like to sign up for your service. However, I do not see a location where I can register. Can you help me?


InquiryId :  18279  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 08:27:31  Status :  Pending
Customer submitted at 2007-10-02 08:27:31

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InquiryId :  18280  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 08:27:52  Status :  Pending
Customer submitted at 2007-10-02 08:27:52

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InquiryId :  18282  InquiryType :  Magazines  DateAndTime :  2007-10-02 08:49:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 21:37:21

Hi,
To cancel the magazine order, you just need to login to your dot biz and go to marketing and then magazines and then click on magazine dashboard and make the status inactive. For payment update , you need to go to billing manager and update the payment information there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 08:49:19

I need to cancel my magazines for a few months, plus I need to change my account number so the draft is not charged to my credit card.


InquiryId :  18284  InquiryType :  Group Reservation  DateAndTime :  2007-10-02 09:10:08  Status :  Replied and Resolved
Replied By Mike K at 2007-10-03 06:51:55

Please follow these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-02 09:10:08

hello i need to book 20 rooms in Guadalajara Mexico from the 25th of october to the 28th


InquiryId :  18291  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 10:18:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 18:52:36

Hi,
You have been issued an electronic ticket.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 10:18:19

I am looking for status of my flight Nov. 1st. My confirmation is GRPGS211450O I thought I was getting paper tickets. Please advise


InquiryId :  18295  InquiryType :  New Reservation  DateAndTime :  2007-10-02 11:29:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 20:41:21

Hi,
For only flight reservations, you can contact the airlines directly.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 11:29:06

how can I make a vacation reservation with kids that should be free. I have a 1 year old there should be no airfae and I am not paying 2,800 for a three year old.


InquiryId :  18298  InquiryType :  Dreamtrips  DateAndTime :  2007-10-02 11:47:33  Status :  Replied and Resolved
Replied By Mike K at 2007-10-03 06:56:43

This is PRICE PER PERSON based on double occupancy, if a trip is $139.99 per person based on double occupancy it would be $279.98 per couple. If you were traveling alone it would still cost $279.98.
Customer submitted at 2007-10-02 11:47:33

what does pp dbl occupancy mean?


InquiryId :  18299  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 11:48:07  Status :  Pending
Customer submitted at 2007-10-02 11:48:07

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InquiryId :  18300  InquiryType :  Dreamtrips  DateAndTime :  2007-10-02 12:03:52  Status :  Replied and Resolved
Replied By Mike K at 2007-10-03 06:58:03

Yes we can put together a package with hotel and flight. Is this a group? If so, please follow these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-02 12:03:52

Hey i was seeing if you all had any package deals with the room and flight.


InquiryId :  18303  InquiryType :  compliance  DateAndTime :  2007-10-02 10:59:28  Status :  Pending
Customer submitted at 2007-10-02 10:59:28
Other Compliance Related Inquiries
I just wanted to hand these flyers out with my business card stapled to it so people around my town will start booking their travel on my site, and I may get a few leads. Will you verify that they are ok, or tell me what I need to change? Thank you.


InquiryId :  18306  InquiryType :  Flight  DateAndTime :  2007-10-02 13:21:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 18:43:37

Hi,
Since , there is no commission for flights, we just offer you powersearch to get the best available fares and that is the reason , why it takes you directly to the vendor site to book.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 13:21:40

Aloha, I am trying to book a flight thru your website artone.worldventures.com However, the only option it gives me is to book directly thru the airlines. Artone won\'t get the credit if I do that, will he?


InquiryId :  18307  InquiryType :  Billing  DateAndTime :  2007-10-02 13:30:07  Status :  Replied and Resolved
Replied By Terri E at 2007-10-02 12:21:37

Justin, thanks for your Inquiry, your request for cancellation has been submitted, you will received a confirmation in 2-3 days. Thanks
Customer submitted at 2007-10-02 13:30:07

I would like to cancel my membership. Thank you.


InquiryId :  18314  InquiryType :  New Reservation  DateAndTime :  2007-10-02 14:38:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 19:30:51

Hi,
Please use the powersearch to get the best available deals . Also , you can contact travelocity directly and check if you can use the certificate .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 14:38:54

need hotel in downtown philidelphia can you help, me ? also I have an Travelocity certificate that is good for $200.00 can I use it in my booking reservations


InquiryId :  18316  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 14:54:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 18:42:29

Hi,
Please go to DonnaFloros.worldventures.biz and login with your member id 890677 and the correct password.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 14:54:12

forgot login imfo


InquiryId :  18317  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 15:02:50  Status :  Pending
Customer submitted at 2007-10-02 15:02:50

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InquiryId :  18318  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 15:09:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 18:40:13

Hi,
All the deals are available on the travel website and for further details regarding the payment for a certain vacation , please initiate a livechat with the travel department .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 15:09:39

I would like to know if you offer payment plans pertaining to booking vacations.


InquiryId :  18322  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 16:18:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 18:38:52

Hi,
You can become an affiliate through someone who is already a member of Worldventures and you will be given the details of the compensation plan from them.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 16:18:45

I want to become part of your company how do I do that? I have a lot of people who I book travel for. What type of profit can I recieve. Ken Sorrick


InquiryId :  18323  InquiryType :  Dreamtrips  DateAndTime :  2007-10-02 16:24:10  Status :  Replied and Resolved
Replied By Mike K at 2007-10-25 06:56:30

I have looked several times and I can not find a MSC Caribbean cruise in February, we have one going to the Mediterranean for 11 days.
Customer submitted at 2007-10-02 16:24:10

How much would it be for the balcony room for the 8 day MSC cruise in February to Caribbean


InquiryId :  18324  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 16:29:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 18:54:02

Hi,
Please go to IrmaAmador.worldventures.biz and login with your member id 861541 and the correct password and submit the cancellation form.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 10:08:51

This is why I have not been able to submit form. I do not know my # no info what so ever has been given to me since initial payment. do not remember login name Irma Amador
Replied By Aruna A at 2007-10-02 18:37:50

Hi,
Please login to your .biz office and go to support/online forms and submit the membership cancellaton form online.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 16:29:11

Need to contact someone regarding atd in october. Do not want to continue with w.v. anymore please cancel my atd for october I do not have my member # available. Irma Amador


InquiryId :  18327  InquiryType :  Hotel  DateAndTime :  2007-10-02 17:13:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 18:37:01

Hi,
If you are using internet explorer, please delete all temporary internet files and try again .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 17:13:24

How come I am unable to search for any hotels?


InquiryId :  18330  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-02 17:34:38  Status :  Replied and Resolved
Replied By Terri E at 2007-10-04 05:21:21

Daniel, thanks for your Inquiry. You will receive your Dreamtrips card in the October 5th shipment. Thanks
Customer submitted at 2007-10-02 17:34:38

I changed my address a couple of months ago and have not received my Dream Trips credential (Card). Who can I contact so that I may have a replacement card sent to me?


InquiryId :  18331  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 17:37:23  Status :  Pending
Customer submitted at 2007-10-02 17:37:23

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InquiryId :  18342  InquiryType :  Group Reservation  DateAndTime :  2007-10-02 19:38:26  Status :  Replied and Resolved
Replied By Mike K at 2007-10-03 07:00:48

Please follow these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-02 19:38:26

I have a client interested in booking 45 rooms in Knoxville, Tennessee checking in on November 16th and checking out on November 18th. The hotel needs to be as close to the Knoxville Convention Center as possible. My RTA number is 890576. Please contact me with the information or the client. Thank you Jody Anderson Cell: (706) 781-7013


InquiryId :  18343  InquiryType :  Group Reservation  DateAndTime :  2007-10-02 19:49:20  Status :  Replied and Resolved
Replied By Mike K at 2007-10-03 07:01:46

please follow these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-02 19:49:20

I am interested in booking a group of 10 at Best Western Rio Grande Inn, Albuquerque, NM, dates March 4 & 5, 2008 to include hotel and air. Southwest is giving a rate of $314 for the package. How can you help me?


InquiryId :  18345  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 20:03:05  Status :  Pending
Customer submitted at 2007-10-02 20:03:05

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InquiryId :  18346  InquiryType :  Dreamtrips  DateAndTime :  2007-10-02 20:04:00  Status :  Replied and Resolved
Replied By Mike K at 2007-10-03 07:02:46

please email the agent working that trip directly. a.devoe@worldventures.com
Customer submitted at 2007-10-02 20:04:00

I\'d like to cancel my dream cruise vacation to Bermuda. how may i do it?


InquiryId :  18347  InquiryType :  Dot Com Site  DateAndTime :  2007-10-02 20:14:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 19:11:25

Hi,
Please login to your .com site with your member id and password and go to upload your photo for the website link and upload the photo there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 20:14:49

How do I download my photo to the website that I direct potential canidates for identification purposes.


InquiryId :  18348  InquiryType :  New Reservation  DateAndTime :  2007-10-02 20:32:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 19:09:56

Hi,
You need to use powersearch to get the best available fares.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 20:32:10

if i do not navigate on computer very well, do you have aphone number i can use to make reservations that have been powersearched?


InquiryId :  18349  InquiryType :  General Questions  DateAndTime :  2007-10-02 20:47:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 22:21:56

Hi,
You can go ahead and do that . There is no restriction for the same.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 20:47:00

Is there any restrictions against copying a news item from the back office news into an email to someone to help promote the business and get them on-board. I don\'t want to do it unless it is within the guidelines. (ie, I was considering copying the news item regarding Dr. King\'s comments about WorldVentures.


InquiryId :  18352  InquiryType :  General Questions  DateAndTime :  2007-10-02 21:29:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 21:31:44

Hi,
Flight reservations will not show up on the website as there is no commission for the same.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-02 21:29:40

I booked flights from my website and dont see them in my booked flights. Does it tack a while to get updated?


InquiryId :  18361  InquiryType :  Existing Reservation  DateAndTime :  2007-10-02 22:42:26  Status :  Pending
Customer submitted at 2007-10-02 22:42:26

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InquiryId :  18362  InquiryType :  Dot Biz  DateAndTime :  2007-10-03 00:02:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 22:57:06

Hi,
Please login to your dot biz site and go to support and then click on my profile and there you can change your password and then go to replicated website tab and change the url there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 00:02:22

how do i change the name of my URL and password?


InquiryId :  18363  InquiryType :  Dot Biz  DateAndTime :  2007-10-03 00:04:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-02 22:58:05

Hi,
Please login to your dot biz site and go to support and then click on my profile and there you can change your password and then go to replicated website tab and change the url there.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 00:04:05

how do i change the name of my URL and password?


InquiryId :  18365  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 01:21:46  Status :  Pending
Customer submitted at 2007-10-03 01:21:46

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InquiryId :  18367  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 03:56:49  Status :  Pending
Customer submitted at 2007-10-03 03:56:49

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InquiryId :  18368  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 05:12:41  Status :  Replied and Resolved
Replied By Nick at 2007-10-03 23:31:21

Hi,
Please get connected to Live Chat by selecting Travel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-03 23:31:16

Hi,
Please get connected to Live Chat by selecting Travel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-03 05:12:41

Help, I gave all credit card info and completed the ship form provided. I a flight attendant and was in the air all day yesterday. What happen? Did we lose the reservation? Please call John Quijano at 602-930-1753 or call me, Donnella Quijano at 623-628-7220. Confirmation # GRPKPOOLOOOY


InquiryId :  18372  InquiryType :  Billing  DateAndTime :  2007-10-03 07:52:27  Status :  Replied and Resolved
Replied By Terri E at 2007-10-03 06:34:59

Shirley, thanks for your Inquiry, but you would need to go to your backoffice, under \\\"Support\\\" to Support/ On-line forms and fill out a payment update form and submit it. This is the only way your billing will be activated. and as it stand now you are Inactive. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-10-03 07:52:27

Please verify by email that my monthly payment has been accepted. I emailed my new credit card information yesterday.


InquiryId :  18373  InquiryType :  All Other Commissions  DateAndTime :  2007-10-03 07:53:55  Status :  Replied and Resolved
Replied By Angela H at 2007-10-03 14:33:33

Dear Shirley, If you could please provide me with the confirmation or booking number for this trip I would be happy to further investigate this matter for you. Please keep in mind it takes the vendor approximately 60-120 days from the date of travel to payout commissions to WorldVentures. Thank you and have a great day. Sincerely, Client Services
Customer submitted at 2007-10-03 07:53:55

I never received a commission from the trip I booked for the Calatauyds (Hawaiian Cruise and Hotel in Hollywood) in the month of August. Please advise what the problem is. I have requested this information on numerous occasions, but have never received a reply.


InquiryId :  18378  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 08:28:05  Status :  Pending
Customer submitted at 2007-10-03 08:28:05

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InquiryId :  18380  InquiryType :  New Reservation  DateAndTime :  2007-10-03 09:11:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 19:32:47

Hi,
Please send an email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 09:11:05

Yes I am trying to book a cruise for Oct 7-11 or Oct 8-11/12 and it will not allow me to see any of the infomation to book, can you help me! Jennifer Moore 817-829-2609 or jennimoore316@yahoo.com


InquiryId :  18381  InquiryType :  Billing  DateAndTime :  2007-10-03 09:31:17  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-03 09:10:55

Hello Jacqueline, We received your inquiry regarding cancelling your World Ventures membership. Please contact us at 972-985-6841 to complete your request. Thanks, Client Services - World Ventures
Customer submitted at 2007-10-03 09:31:17

THIS IS NOT AN INQUIRY: Unfortunately, I must discontinue/deactivate my membership with WorldVentures. Please no longer bill my American Express card for monthly fees. It has been great thank you. Jacqueline Turner


InquiryId :  18385  InquiryType :  compliance  DateAndTime :  2007-10-03 08:15:41  Status :  Pending
Customer submitted at 2007-10-03 08:15:41
Submit current ads, website content, URL for review and approval
www.matthewebunetta.worldventures.com


InquiryId :  18387  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-03 10:06:54  Status :  Replied and Resolved
Replied By Nick at 2007-10-03 23:22:26

Hi,
I need your 6 digit member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-03 23:22:21

Hi,
I need your 6 digit member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-03 10:06:54

Ok i confirm again my address 4015 Agatha Ln las vegas nevada 89121 please i waiting for my RTA card thank you hilda


InquiryId :  18389  InquiryType :  General Questions  DateAndTime :  2007-10-03 10:44:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-03 19:14:54

You will have to see meetings calendar to check the meetings available near to your location.

Thank you
worldventures Team
Customer submitted at 2007-10-03 10:44:40

I am looking to contact one of your RTA\'s in Orange County CA. Could you provide a name and number, as I am interrested in joining your company but first would like to speak and possibly meet with an RTA/ Agent near to me.


InquiryId :  18395  InquiryType :  Magazines  DateAndTime :  2007-10-03 11:30:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 21:46:42

Hi,
Please go to MikeFoley.worldventures.com and login with your member id 898441 and the correct password . The site is working properly .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 11:30:41

WV-- When I go to \".biz\" my User ID and Password work but when I go to www.mikefoley.worldventures.com my User ID and Password don\'t work!! How come?


InquiryId :  18396  InquiryType :  New Reservation  DateAndTime :  2007-10-03 11:31:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 20:23:26

Hi,
Please use the powersearch to get the best available fares .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 11:31:25

5 days cruise 3 kids 4 adults 1 senior departuring miami, fl in dez 23 and returning 27 dez.


InquiryId :  18400  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 12:27:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 18:52:13

Hi,
Please provide the tracking number of your reservation .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 12:27:59

Can I change my reservation for next week. I need it to be for today and comning home on Sat this week


InquiryId :  18406  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 13:48:26  Status :  Pending
Customer submitted at 2007-10-03 13:48:26

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InquiryId :  18407  InquiryType :  Dreamtrips  DateAndTime :  2007-10-03 13:50:22  Status :  Replied and Resolved
Replied By Mike K at 2007-10-04 06:08:41

We are finalizing the text and the ads will be posted in about a week.
Customer submitted at 2007-10-03 13:50:22

On the Products Video it mentioned several trips/cruises that are not listed under DREAMTRIPS. He mentioned cruise from New Orleans 2008, that is not listed and is not on the future Dreamtrips (it is blank).For me to commit to this business it is imperative that you keep the dreamtrips updated daliy!! I just went to a meeting today about this business, although interested, I am reluctant to sign-up if there are not any cruises listed that are not sold out or that are affordable after adding air from Atlanta.


InquiryId :  18412  InquiryType :  Events  DateAndTime :  2007-10-03 14:24:45  Status :  Replied and Resolved
Replied By Karen O at 2007-10-17 07:37:56

Acceleration events are non refundable. You may use the credit towards another event.
Replied By Karen O at 2007-10-17 07:37:53

Acceleration events are non refundable. You may use the credit towards another event.
Customer submitted at 2007-10-03 14:24:45

Hi, I have still not recieve my refund for the Journey training in July. I canceled it months before in writing and have been told that its being processed. Pls research into this and send refund asap. Thank you for your prompt attention on this matter.


InquiryId :  18414  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 14:35:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 18:48:54

Hi,
Can you please come to livechat with the travel department and we can assist you ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 14:35:53

I guess I need to speak with someone live. This is very fusterating. I just got off the airplane and again the period which to respond is now expired. Please help me. confirmation # grpkpooloooy 623-628-7220


InquiryId :  18419  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 15:23:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 18:32:36

Hi,
May I know you inquiry please ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 15:23:55

Replying to: The room type which you have selected 1 Queen Bed, Non Smoking not available.The available room tpye are 2 Queen Bed, Non Smoking and 1king Bed,Non Smoking.Which room type you would like to book?.Let us know ASAP or you may come to live chat we will be here to assist you further.


InquiryId :  18423  InquiryType :  New Reservation  DateAndTime :  2007-10-03 15:44:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-03 20:36:08

Please run a powersearch under vacation to get a quote, or email your enquiry to travel@worldventures.com

Thank you
worldventures Team
Customer submitted at 2007-10-03 15:44:06

Looking for a quick trip for the weekend of Oct 12th. Possibly whitewater rafting, leaving from Las Vegas by car. Will need Hotel for Fri & Sat where ever they go. It is their Anniversary and they want to do something different.


InquiryId :  18434  InquiryType :  New Reservation  DateAndTime :  2007-10-03 18:06:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 21:19:19

Hi,
Please go to your travel site and use the powersearch to get the best available fares and submit booking.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 18:06:39

I am a WV rep and I\'m trying to book a multi city trip to Rome, Milan and Venice in that order. Travel will be for 3 with two hotel rooms per city. Flight to leave on October 31st from Miami to Rome. One is to return to Miami on November 9th out of Milan. The other two will travel to Venice and fly back to Miami on November 13th. Please help me. This is my first time booking a vacation as I\'m a new rep. A phone call would be greatly appreciated.


InquiryId :  18436  InquiryType :  Dot Com Site  DateAndTime :  2007-10-03 18:23:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 21:17:03

Hi,
Where did you upload the photo? Is it on the dot com or the dot biz site ?

Thank you,
WorldVentures Team

Customer submitted at 2007-10-03 18:23:35

I have uploaded my photo but it does not appear on the home page of my .com webpage


InquiryId :  18439  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-03 18:54:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 21:23:49

Hi,
Please login to your dot biz site and go to support and online forms and submit the membership cancellation form and we will process it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 18:54:38

Could you tell me how to cancel my membership? thank you


InquiryId :  18442  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 19:12:41  Status :  Pending
Customer submitted at 2007-10-03 19:12:41

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InquiryId :  18444  InquiryType :  Magazines  DateAndTime :  2007-10-03 19:23:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 21:11:23

Hi,
Please login to your dot biz site and go to support and then online forms and submit the membership cancellation form online.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 19:23:15

I wish to cancel my membership. Ollie Hadfield 769294


InquiryId :  18447  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 20:10:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 18:50:11

Hi,
You need to login to your dot biz site and go to support tab and then online forms and submit a membership cancellation form and we will process it.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 20:10:36

i WOULD LIKE TO CANCEL MY MEMBERSHIP. AS YOU CAN SEE I HAVE NOT USE THIS MEMBERSHIP IN THE PAST YEAR. LET ME KNOW HOW I CAN CANCEL THIS. THANK YOU EUNICE CEVALLOS


InquiryId :  18450  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 20:16:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 18:54:50

Hi,
Can you please come to livechat with the travel department and we will cancel it for you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 20:16:27

1721IR1Z9 10/01/07 car 88.72 2.15 George Sauers 5.00 1 7L8ZF7411 09/30/07 hotel 200.52 2.65 George Sauers Karen Sauers 5.00 1 Please cancel the above reservations


InquiryId :  18454  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-03 20:45:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 18:28:18

Hi,
Dreamtrip card was sent on 2007-08-23 to 14045 E Geronimo Rd Scottsdale AZ 85259 . Can you please reconfirm your mailing address ?

Thank you,
WorldVentures Team.

Replied By Nick at 2007-10-03 23:11:47

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-03 23:11:43

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-03 20:45:13

I have not received my dreamtrip card. How do I receive one?


InquiryId :  18455  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 21:05:41  Status :  Pending
Customer submitted at 2007-10-03 21:05:41

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InquiryId :  18463  InquiryType :  Existing Reservation  DateAndTime :  2007-10-03 22:19:29  Status :  Pending
Customer submitted at 2007-10-03 22:19:29

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InquiryId :  18464  InquiryType :  General Questions  DateAndTime :  2007-10-03 22:28:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 21:08:58

Hi,
Please login to your dot biz office and go to support and then online forms and submit membership cancellation form online.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 22:28:13

Good evening. I had signed up for World Ventures earlier this week and I would like to cancel my membership. Thank you.


InquiryId :  18465  InquiryType :  Genealogy  DateAndTime :  2007-10-03 22:34:42  Status :  Replied and Resolved
Replied By Diana M at 2007-10-15 12:47:06

We have received your question and if you do the comp plan training it will inform you of everything you need to know for you team. Thanks Diana
Customer submitted at 2007-10-03 22:34:42

On Binary Geneaology. FAR TOPright hand corner for weekly. Do I need that number to be 6 in order to get a cycle? Or is that counting how many new people are put in under me weekly? What is the monthly? I\',m confused with the team counts, etc Where can I get this information, so I can give correct information to my team? Thank-you! Melanie Avila


InquiryId :  18467  InquiryType :  Magazines  DateAndTime :  2007-10-03 22:48:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-03 21:26:24

Hi,
To cancel the account, you need to login to your dot biz site and go to support and online forms and submit the membership cancellation form . Please submit and we will let you know if last month refund is possible or not .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-03 22:48:53

Hi, My name is Gabriela Pascu and my ID# 883712.For few months i waiting to receive my card with my picture.Every month you charge me $39.94 for membership orgs.I would like to cancel this account.I try to call, and i waiting to much time for last 2 months.If is possible to give me credit for last month. I will appreciate for that. Gabriela Pascu


InquiryId :  18468  InquiryType :  compliance  DateAndTime :  2007-10-03 21:32:39  Status :  Pending
Customer submitted at 2007-10-03 21:32:39
Submit current ads, website content, URL for review and approval
(date) 573 Bailey Dr., #12 Lexington, OH 44904 Dear _________________ : Good day! I need to ask you something. You have been looking for the “perfect” business opportunity…a chance to have a financial freedom. Right? You haven’t found it yet. Right? You are still looking, right? Now…my question…do you like to travel? Would you like to promote travel? Make money off it? There is an excellent business opportunity that lets you travel AND make money promoting it!! It is a travel agency business opportunity. No, it is NOT what you think, it’s different type of travel agency. This is NOT a traditional/conventional brick-and-mortar type you see on the streets you drive by like Main Street Travel, AAA Travel Club, etc. No. It’s an ONLINE TRAVEL WEBSITE-based travel agency. No, you do NOT have to book any travel plans for the public. No, but you just promote it and everyone books their own travel plans on YOUR website. If you wish to book travel for others, you can, this will INCREASE your profits! While I cannot name this company I represent here in this letter, I can tell you a couple features that makes this opportunity STAND OUT of the competition. Travel is a huge $1.4 trillion industry in the United States alone and is expected to double by the end of this decade. This opportunity is unique because it has a powerful feature that CONVINCED me to join as an Independent Representative referring potential clients to my website offering several travel products/services enabling everyone book travel plans very easy. This feature alone is what hooked me into joining. If this feature was NOT at all mentioned, I would have passed off this fantastic opportunity. This business opportunity has generous pay bonuses weekly AND monthly commissions. Plus you earn points that you can exchange them for either FREE or deeply discounted travel. There are so much more to tell you, but I just don’t have the space in the letter here to list everything! There are so much to tell you! But if you ARE INTERESTED in being part of this travel agency business, please e-mail me RIGHT AWAY if you are interested in getting access to a special business presentation introducing this travel agent business. I will send you a weblink to my website. Or, you can write me back asking for a copy of a special issue--YOUR BUSINESS AT HOME--featuring this travel agency business. My e-mail address is: markgking@yahoo.com … if you do not have an access to a computer, you can write me a letter instead to my postal address is at the top of this letter. I am very excited about giving you a chance to join my team to earn a lot of money promoting travel for fun and business. If you feel that travel is NOT in your cards, please forgive me for my intrusion and you may discard this letter. I am NOT offended if you do so. Thank you for your moment of your valuable time. Sincerely, Mark King e-mail: markgking@yahoo.com


InquiryId :  18469  InquiryType :  compliance  DateAndTime :  2007-10-03 21:36:26  Status :  Pending
Customer submitted at 2007-10-03 21:36:26
Submit current ads, website content, URL for review and approval
(this is for those who respond to my "generic" letter) Hello! You have responded to my recent e-mail with the subject: Travel Agents Needed in Your Town! Thank you for your quick response. I apologize for not naming the company I respresent in the previous letter. For a good reason. If you responded, then you are qualified to proceed to the actual website that will introduce you to WorldVentures. Here is the link to open a presentation on the business venture of owning your own travel website!! http://www.markgking.worldventures.biz Click above to watch/listen to fantastic income-producing opportunity! If you have any questions or concerns, you can email me: markgking@yahoo.com for further information. Thank you for your interest! Mark King


InquiryId :  18470  InquiryType :  compliance  DateAndTime :  2007-10-03 21:40:13  Status :  Pending
Customer submitted at 2007-10-03 21:40:13
Submit current ads, website content, URL for review and approval
(this is a thank you letter being sent after I sent in the links when they inquire) Thank you for your recent response/inquiry about owning a travel agency. This is an exciting time to be a travel agent, so you can take advantage of the upcoming baby boomers' traveling in the next 20 years! If you, for some reason, lose the business venture link...here it is again: http://www.markgking.worldventures.biz Also, if you just merely curious what my actual website looks like, here it is: http://www.markgking.worldventures.com Thank you again for your interest! Mark King e-mail: markgking@yahoo.com


InquiryId :  18476  InquiryType :  Billing  DateAndTime :  2007-10-04 04:40:39  Status :  Replied and Resolved
Replied By Terri E at 2007-10-04 05:20:05

Cathy, thanks for your Inquiry. You must contact Client Services @ 972 805 9600. for any billing updates. Thanks
Customer submitted at 2007-10-04 04:40:39

I need to update my credit card info. Can you help me?


InquiryId :  18477  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 05:13:51  Status :  Pending
Customer submitted at 2007-10-04 05:13:51

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InquiryId :  18480  InquiryType :  New Reservation  DateAndTime :  2007-10-04 07:37:55  Status :  Replied and Resolved
Replied By Nick at 2007-10-04 23:44:28

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-04 23:44:18

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-04 07:37:55

I am not sure it the trip booked tracking number gprxw0d0d000 I could not get through to anyone on the phone.


InquiryId :  18482  InquiryType :  Dreamtrips  DateAndTime :  2007-10-04 07:49:18  Status :  Replied and Resolved
Replied By Mike K at 2007-10-04 06:41:24

We are currently finalizing the text on several trips and we will post them very soon.
Customer submitted at 2007-10-04 07:49:18

When will more Dream Trips be offered?


InquiryId :  18484  InquiryType :  All Other Commissions  DateAndTime :  2007-10-04 08:04:59  Status :  Replied and Resolved
Replied By Angela H at 2007-10-08 11:52:13

Dear Edward, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. I do apologize for any misunderstandings; I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2007-10-04 08:04:59

How soon will earned commission--if any--show up on your \"See bookings from your website\" link. I recently had an individual book a flight on my site and as I am recruiting members to join WV, I am simply trying to show as an example. V/R


InquiryId :  18486  InquiryType :  Dot Biz  DateAndTime :  2007-10-04 08:20:51  Status :  Replied and Resolved
Replied By Nick at 2007-10-04 23:39:00

Hi,
Please get connected to live chat by selecting Tech Support and our agent will assist you regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-04 23:38:55

Hi,
Please get connected to live chat by selecting Tech Support and our agent will assist you regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-04 08:20:51

I\'m new to WorldVentures and need to change my password


InquiryId :  18490  InquiryType :  Magazines  DateAndTime :  2007-10-04 09:53:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-04 20:35:18

Your member id is your user id and I can give you the password information only if you can verify the Tax Payer/SSN number, email and mailing address on our file.

Thank You
WorldVentures Team
Customer submitted at 2007-10-04 09:53:03

I have forgotten my user nid and password what should i do?


InquiryId :  18495  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 10:27:10  Status :  Replied and Resolved
Replied By Nick at 2007-10-04 23:52:52

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-04 23:52:47

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-04 10:27:10

GRPWV6WL1821 - I booked two rooms, for two nights. Did the online chat thing to make sure I booked them right - just got my confirmation from Red Roof and it only shows ONE room....


InquiryId :  18499  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 11:08:55  Status :  Pending
Customer submitted at 2007-10-04 11:08:55

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InquiryId :  18500  InquiryType :  New Reservation  DateAndTime :  2007-10-04 11:17:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-04 19:33:18

Can you please give me the dates of travel?

Thank You
WorldVentures Team
Customer submitted at 2007-10-04 11:17:05

Cambridge Beaches Resort From: chicago To Bermuda Powersearch shows a price but you cant book it.


InquiryId :  18505  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 12:53:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 18:42:37

Hi,
If it is for air reservation, please contact airlines directly else if it is a non air reservation please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-04 12:53:42

I would like to add my children to an aleady existing reservation. How should this be done? Please advise. Thank you.


InquiryId :  18506  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 12:54:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 18:41:03

Hi,
Is it for flight or hotel ? Please specify . Also if you have already booked and it is a flight reservation, please contact the airlines directly. For non air reservations , please come to livechat with the travel department. Thank you,
WorldVentures Team.
Customer submitted at 2007-10-04 12:54:16

I would like to add my children to an aleady existing reservation. How should this be done? Please advise. Thank you.


InquiryId :  18507  InquiryType :  Dreamtrips  DateAndTime :  2007-10-04 12:56:30  Status :  Replied and Resolved
Replied By Mike K at 2007-10-09 09:40:54

I will forward this inquiry to the agent working that cruise and they will contact you directly.
Customer submitted at 2007-10-04 12:56:30

I signed up for the Dec 14th dreamtrip cruise the beginning of Sept. I have not received a conformation on this trip. Also my credit card is showing an amount of $450. which doesn\'t seem like the right price. Please let me know if I\'m signed up for this cruise and explain the price discrepancy. Thank you, Jim Lamothe 10-04-07


InquiryId :  18508  InquiryType :  Flight  DateAndTime :  2007-10-04 13:01:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 18:38:39

Hi,
Are you looking for flight or hotel or anything else ? Please specify .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-04 13:01:37

checking prices for australia - do the quoted prices include taxes and any other unseen charges


InquiryId :  18510  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 13:32:09  Status :  Pending
Customer submitted at 2007-10-04 13:32:09

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InquiryId :  18513  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 13:56:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 18:37:39

Hi,
How did you book the reservation ? If booked, on the website, please give the tracking number so that we can check.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-04 13:56:13

I have never received my e-tick, car reservation number, nor my Days Inn Scottsdale Fasnion Square reservation number. Confirmation 292995196


InquiryId :  18515  InquiryType :  New Reservation  DateAndTime :  2007-10-04 14:13:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-04 20:14:46

If it is problem with your powersearch toolbar or your .com site?

Thank You
WorldVentures Team
Customer submitted at 2007-10-04 14:13:42

i have a mac and do not seem able to search and book at all.


InquiryId :  18517  InquiryType :  Reactivation  DateAndTime :  2007-10-04 14:30:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 20:09:07

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-04 14:30:52

I need to cancel my account with worldventures. Please let me know how


InquiryId :  18518  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 14:33:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 18:36:01

Hi,
Please come to livechat with the travel department and we need to check whether it can be cancelled or not .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-04 14:33:52

I have booked a hotel and car for a trip to memphis for my sons graduation and I have found out that we can not attend his work graduation.I was wondering if I could cancel my reservations without being charged a fee? Thank You


InquiryId :  18522  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 15:49:58  Status :  Pending
Customer submitted at 2007-10-04 15:49:58

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InquiryId :  18523  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-04 16:08:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-05 18:21:57

Hi
Thanks for your suggestion . We will surely look into it .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-05 07:37:51

Thanks for the info. Perhaps the following line found at the bottom of this page https://www.world-venture.com/inquiry_detail.html?inquiry_id=18523 should be removed or corrected: We recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality. This may prevent confusion to us Mac users and those using Netscape. John
Replied By Aruna A at 2007-10-04 19:58:10

Hi,
You cannot download the powersearch toolbar with firefox. It can be downloaded only with internet explorer.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-04 16:08:16

Hi, I'm unable to download the Powersearch Toolbar to my Mac Mini computer. I've installed Firefox for the browser as recommended but to no avail. Any ideas? I'm a WV rep, ID# 892820. Thanks, John


InquiryId :  18524  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-04 16:12:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 19:31:50

Hi,
You cannot download the powersearch toolbar with firefox browser. It works only with internet explorer.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-04 16:12:08

Hi, I\'m unable to download the Powersearch Toolbar to my Mac Mini computer. I\'ve installed Firefox for the browser as recommended but to no avail. Any ideas? I\'m a WV rep, ID# 892820. Thanks, John


InquiryId :  18526  InquiryType :  Dreamtrips  DateAndTime :  2007-10-04 16:53:06  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 07:40:54

The trips are up and running now.
Customer submitted at 2007-10-04 16:53:06

When are the new dream trips going to be added? I saw them in a presentation, yet they are not listed on the site. Thank you, Jennifer


InquiryId :  18531  InquiryType :  Dreamtrips  DateAndTime :  2007-10-04 17:21:24  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 07:48:20

in some cases you can arrange extra days, it would be based on the availability of the hotel and would have to be arranged by you directly with the hotel. You might not get the same daily rate as the dream trip price. Most of our trips do not include air, if it does it will state so very specificly.
Customer submitted at 2007-10-04 17:21:24

I am considering joining WorldVentures and have been looking at the Dream Trips. Is there such a thing as a pre or post additional nights to add to these trips? Can you change the return dates? Do these trips including air - is the air fares from DFW? Just checking on a couple of thoughts.


InquiryId :  18538  InquiryType :  Dreamtrips  DateAndTime :  2007-10-04 18:12:02  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 07:50:45

Yes food is included, alcoholic drinks are not. There are taxes and port fees, and yes your card will be charged. All dreamtrips are paid in full at the time of booking.
Customer submitted at 2007-10-04 18:12:02

I\'m interested in the 12/14 - 12/21/07 MSC DreamTrip cruise - is food included in the price? I\'ve never been on a cruise what additional fees are there? If I book, is my credit card charged now or later?


InquiryId :  18539  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 18:12:18  Status :  Pending
Customer submitted at 2007-10-04 18:12:18

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InquiryId :  18543  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-10-04 18:51:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-04 19:25:28

Login to your .biz site back office, click on the Marketing Assets link under Marketing tab and accept to the terms and policies to find the option t order business cards.

Thank You
WorldVentures Team
Customer submitted at 2007-10-04 18:51:36

Since the screens have changed, I can\'t find the screen to order business cards. FAQst says it is under Support, but I do not see promotions there either.


InquiryId :  18546  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 19:46:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 18:34:56

Hi,
Please come to livechat with the travel department so that you can be informed of the rules and policies.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-04 19:46:52

is my reservations refundable?


InquiryId :  18547  InquiryType :  General Questions  DateAndTime :  2007-10-04 19:51:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-04 18:54:20

Hi,
You can cancel the RTA membership and you will remain as only a dreamtrip member.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-04 19:51:32

i need to know how to not be an rta meber i only want dream trips i have them both right now


InquiryId :  18548  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 20:38:53  Status :  Pending
Customer submitted at 2007-10-04 20:38:53

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InquiryId :  18556  InquiryType :  Hotel  DateAndTime :  2007-10-04 22:39:32  Status :  Replied and Resolved
Replied By Nick at 2007-10-04 23:52:04

Hi,
For any cancellation or changes, get connected to live chat by selecting Travel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-04 23:51:56

Hi,
For any cancellation or changes, get connected to live chat by selecting Travel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-04 22:39:32

We have made a reservation at a hotel in Anaheim and one of the grandchildren is sick with croup and may have to be hospitalized. Can we cancel the reservation? Do we need a doctors note?


InquiryId :  18560  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 23:15:46  Status :  Pending
Customer submitted at 2007-10-04 23:15:46

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InquiryId :  18562  InquiryType :  Existing Reservation  DateAndTime :  2007-10-04 23:30:29  Status :  Replied and Resolved
Replied By Nick at 2007-10-04 23:50:54

Hi,
To enroll a new person, Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Gemealogy and Commission Link. A seperate window will open. please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen. Enter user name and password again to login.
Go to Genealogy>Binary Tree and click on \\\\\\\"Click here to Enroll\\\\\\\". From there you have to enroll a new person.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-04 23:50:46

Hi,
To enroll a new person, Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Gemealogy and Commission Link. A seperate window will open. please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen. Enter user name and password again to login.
Go to Genealogy>Binary Tree and click on \\\"Click here to Enroll\\\". From there you have to enroll a new person.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-04 23:30:29

Hi, I am trying to enroll 2 new members on Sign Up Now & on the 2nd page of enrollment it reads you were referred by unknown. Could this have anything to do with the fact that when I am in my biz site, the left hand corner reads Company Name 0? Please get back to me as soon as possible. I really appreciate it. Thanks, Barb


InquiryId :  18563  InquiryType :  Dot Com Site  DateAndTime :  2007-10-05 00:55:02  Status :  Replied and Resolved
Replied By Nick at 2007-10-04 23:47:52

Hi,
I won\\\\\\\'t be able to assist you with this. Please contact your System administrator for this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-04 23:47:47

Hi,
I won\\\'t be able to assist you with this. Please contact your System administrator for this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-05 00:55:02

I have my passport pix in the scanner but am not computer savy enough to get it in the correct file to have it uploaded on my website. Any help you can give would be appreciated. thanks!


InquiryId :  18565  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 05:28:26  Status :  Pending
Customer submitted at 2007-10-05 05:28:26

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InquiryId :  18568  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 06:33:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 13:50:53

You will have to come to live chat selecting travel department and our representative wil help you regarding this, it\\\'s important that you should be online while making any changes or you can call the hotel directly and refer Hotel Confirmation Number 049104784,049104785

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 06:33:55

I have been on hold for 55 minutes waiting to talk to someone. I cannot wait any longer. It is concerning reservation grp1nx456q2y. We need to cancel the Sunday night portion of this reservation due to a child being ill and we have to get back home for a 9am doctors appt. I will not be able to get back on a computer (as our work computers will not allow us access to any live chat program) until we arrive in california later tonight, which will again be too late. We tried last night and were told it was too late to do anything - that it would have to be done this morning. Please help!


InquiryId :  18569  InquiryType :  Reactivation  DateAndTime :  2007-10-05 07:39:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 13:00:30

Please call our membership cancellation department at 972 805 9954. anytime between 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 07:39:49

I would like to cancel my membership for the RTA program and the dreamtrips.


InquiryId :  18570  InquiryType :  New Reservation  DateAndTime :  2007-10-05 07:44:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 12:59:30

Please try a powersearch under hotel tab and if you do not find the hotel of your choice then email the enquiry to travel@worldventures.com or come to live chat selecting travel department and our rep will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 07:44:09

i am looking to book a trip to atlantis in the bahamas. i cant seem to find any hotels though


InquiryId :  18571  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 07:57:48  Status :  Pending
Customer submitted at 2007-10-05 07:57:48

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InquiryId :  18572  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-10-05 08:00:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 12:57:57

Login to your .biz site back office, click on the Marketing Assets link under marketing tab and accept to the terms and policies to find the option to order business cards.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 08:00:34

Ineed to order business cards. where on this site do I go. Thanks! Berni Harville 898726


InquiryId :  18575  InquiryType :  Magazines  DateAndTime :  2007-10-05 08:07:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 12:56:38

Please call our membership cancellation department at 972 805 9954. anytime between 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 08:07:12

I have been trying to disconnect from our website. We wish to discontinue the service and charge each month. Who do we talk to? Haven\'t been able to get the proper information from our up-line. Thanks.


InquiryId :  18576  InquiryType :  New Reservation  DateAndTime :  2007-10-05 08:11:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 12:54:51

Please run a powersearch under hotel tab to get a quote on the hotel you are looking for.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 08:11:05

I am trying to book a room at the Ojo Caliente Mineral Springs Resort and Spa in New Mexico for one night- Oct 13th.


InquiryId :  18581  InquiryType :  General Questions  DateAndTime :  2007-10-05 09:13:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 12:51:48

Login to your .biz site back office, click on the RTA home link under RTA tab and scroll down to find the Agent Verification letter, even that should work.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 09:13:21

How do I access my agent card from my motel. I don\'t have it w me


InquiryId :  18583  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 09:53:06  Status :  Pending
Customer submitted at 2007-10-05 09:53:06

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InquiryId :  18585  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 11:15:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 14:02:51

ok, we will resend the confirmation email.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 11:15:43

I missplace the booking information,for my trip to New York on 12-06-07.I need the itinerary.


InquiryId :  18586  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 11:15:44  Status :  Replied and Resolved
Customer submitted at 2007-10-05 11:15:44

I missplace the booking information,for my trip to New York on 12-06-07.I need the itinerary.


InquiryId :  18589  InquiryType :  General Questions  DateAndTime :  2007-10-05 12:19:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 12:49:55

Please call our customer service at 972 805 9600 anytime between 10am to 5pm CST Monday to Friday and they will help you regarding this.

Thank You
WorldVentures Team
Replied By risaf risaf at 2007-10-05 12:49:38

Please call our customer service at 972 805 9600 anytime between 10am to 5pm CST Monday to Friday and they will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 12:19:50

Hi, my name is Alan Hart and I am a media advertising sole proprietor. I think your travel services are Great!... I would like to discuss placing your ads on cable TV via the Univision cable network which is very affordable and highly effective advertising tool, i.e. commercials. Who would I talk to regarding advertising your travel services? Please advise...


InquiryId :  18591  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 12:31:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 14:12:59

Please come to live chat selecting travel department and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 12:31:38

I just made a reservation and need to cancel it


InquiryId :  18593  InquiryType :  Dreamtrips  DateAndTime :  2007-10-05 12:51:15  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 07:55:18

I would email the agent working that trip to let them know. r.gabbard@worldventures.com
Customer submitted at 2007-10-05 12:51:15

I was wondering if I have to check in on Nov. 1st for the Las Vegas dreamtrip? I would be checking in Saturday morning.


InquiryId :  18594  InquiryType :  compliance  DateAndTime :  2007-10-05 11:34:15  Status :  Pending
Customer submitted at 2007-10-05 11:34:15
Other Compliance Related Inquiries
I wanted to hand out these flyers with business cards as I explain the company to businesses and friends around my hometown. The website font will be changed, but will you please approve the rest of the flyer, or tell me what else needs to be corrected. I attached the PDF file but if you cant read it I placed the text below It reads Patented Advanced Search Technology will save you time and money when you book travel online with World Ventures. Meta-Search Engine searches up to 200 travel websites to find you the best deals offered online with one click! Google World Robust Mapping System shows exact location and view of hotel and city! It’s Free! Visit z.worldventures.com


InquiryId :  18596  InquiryType :  compliance  DateAndTime :  2007-10-05 11:42:13  Status :  Pending
Customer submitted at 2007-10-05 11:42:13
Other Compliance Related Inquiries
will you please approve our business cards. thank you


InquiryId :  18597  InquiryType :  Flight  DateAndTime :  2007-10-05 13:10:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-05 14:15:16

If it is eticket, then you need print the confirmation email we send you and carry a government issued photo id proof and if it is a paper ticket issued then it will be mailed to your credit card billing address.

Thank You
WorldVentures Team
Customer submitted at 2007-10-05 13:10:10

if i am departing from Morelia michoacan , how will i get my tickets. I am flying to sacramento, ca. (buying tickets online.)


InquiryId :  18599  InquiryType :  All Other Commissions  DateAndTime :  2007-10-05 13:34:17  Status :  Replied and Resolved
Replied By Terri E at 2007-10-06 06:17:11

You must contact Live Chat on your Dot.com and speak with a travel agent. Thanks
Customer submitted at 2007-10-05 13:34:17

can you give me the approximate profit percentage on a group travel booking? My customer, Aline Frasca was quoted $1565 per person for an 11-person cruise. I am trying to get her sign up as a WV rep by letting her know she will make a commission on this booking if she is a member. Thus a win\\win for all. But Id like to know the commission she would earn so I can sell her on the idea. Thanks much, Lisa Rodante #895677


InquiryId :  18600  InquiryType :  compliance  DateAndTime :  2007-10-05 12:33:03  Status :  Pending
Customer submitted at 2007-10-05 12:33:03
Submit current ads, website content, URL for review and approval
www.parkplacevacation.com www.myhiptrip.com


InquiryId :  18602  InquiryType :  compliance  DateAndTime :  2007-10-05 13:10:25  Status :  Pending
Customer submitted at 2007-10-05 13:10:25
Submit current ads, website content, URL for review and approval
http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid;=171567551


InquiryId :  18605  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 15:47:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-05 18:13:23

Hi
What is the problem you are facing ?

Thank you
WorldVentures Team.

Customer submitted at 2007-10-05 15:47:52

why is it that i can\'t \"book\" a package if I\'m looking for a vacation package using the power search??


InquiryId :  18606  InquiryType :  Dot Biz  DateAndTime :  2007-10-05 16:00:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-05 18:28:36

Hi
Your login id is your member id 880059.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-05 16:00:16

I cannot find my Login Id.


InquiryId :  18608  InquiryType :  Hotel  DateAndTime :  2007-10-05 16:52:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 20:35:06

Hi,
Please send an email to powersearch@worldventures.com .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-06 19:17:05

i could not find rates for del coronado
Replied By Aruna A at 2007-10-05 18:10:24

Hi
Please go to your travel site and use the powersearch to get the best deals available .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-05 16:52:02

what specials can i get for the hotel del coronado in san diego? thank you


InquiryId :  18609  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 16:56:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-05 18:09:36

Hi
Please contact the airlines directly if it is for flight reservation .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-05 16:56:03

Reservation # FD94A0E3 I booked a reservation yesterday and I never received an email confirming and giving me any detaile or e tickets for the trip. I have booked this for someone else and they are needing the info. They are scheduled to leave Sunday!


InquiryId :  18613  InquiryType :  General Questions  DateAndTime :  2007-10-05 19:01:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-05 18:24:04

Hi
You can organize the meeting and submit it through your dot biz site.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-05 19:01:57

I am very much interested in hosting a \"Hotel Event\", and I need to know where to begin. Who will come speak? I live in Columbus GA, very close to Fort Benning, which provides a great opportunity for growth now and in the future. Any assistance you can provide is greatly appreciated.


InquiryId :  18615  InquiryType :  Dot Biz  DateAndTime :  2007-10-05 19:58:59  Status :  Replied and Resolved
Replied By Nick at 2007-10-05 23:32:16

Hi,
I have checked from my end and there is no problem to your web site. Please go to http://martinefitch.worldventures.biz and check again. Please make sure that you have Latest Version of Flash Player installed in your system. IF you still having the same problem, get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-05 23:32:10

Hi,
I have checked from my end and there is no problem to your web site. Please go to http://martinefitch.worldventures.biz and check again. Please make sure that you have Latest Version of Flash Player installed in your system. IF you still having the same problem, get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-05 19:58:59

Dear sir, madam, I found out that my website martinefitch.worldventures.biz does not load the first time around if at all with, at least, Google or Yahoo that I am aware of. This is a big problem because it makes US ALL look unprofessional and sloppy, not to mention the fact that people lose confidence in the whole program. I would appreciate a quick reply with a solution to this problem as I cannot give my website awway to any prospects or potential future clients. Thank you very much, Martine Fitch


InquiryId :  18616  InquiryType :  New Reservation  DateAndTime :  2007-10-05 20:24:06  Status :  Replied and Resolved
Replied By Nick at 2007-10-05 23:29:56

Hi,
For Air only reservation there is no commission.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-05 23:29:47

Hi,
For Air only reservation there is no commission.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-05 20:24:06

when i click the book direct and book my flight does the person, kara culbert, get the credit for this transaction.?


InquiryId :  18618  InquiryType :  Dreamtrips  DateAndTime :  2007-10-05 20:44:27  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 11:49:42

please contact Cynthia at c.russell@worldventures.com she can assist you in finding information about train trips.
Customer submitted at 2007-10-12 14:37:38

I\'ll try this again....It will be 2 people. Is there a way to find the train trips on my .com website? Thank you!
Customer submitted at 2007-10-09 13:43:06

It will be 2 people. Is there a way to find the train trips on my .com website? Thank you!
Replied By Mike K at 2007-10-08 07:56:12

Yes we can book train trips, is this a group or individual travel?
Customer submitted at 2007-10-05 20:44:27

I was wondering if there is a way to book Train trips. I have a client who is interested in taking a Train trip through the Rockies next summer. Thank you!


InquiryId :  18623  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 22:23:06  Status :  Replied and Resolved
Replied By Nick at 2007-10-05 23:43:19

Hi,
Please give a search using the Power Search toolbar and submit your reservation request for cruise. After you have submitted your reservation, get connected to live chat by selecting travel department and request our cruise agent to add flights to your cruise reservation and they will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-05 23:43:13

Hi,
Please give a search using the Power Search toolbar and submit your reservation request for cruise. After you have submitted your reservation, get connected to live chat by selecting travel department and request our cruise agent to add flights to your cruise reservation and they will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-05 22:23:06

I\'m wanting to quote prices on a cruise including airfare and transfers. I can not seem to find the air to add to the cruise. A package price so to speak. Any help would be greatly appreciated! Thanks in advance!


InquiryId :  18625  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 23:30:01  Status :  Replied and Resolved
Replied By Nick at 2007-10-05 23:41:32

Hi,
We will check on your site.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-05 23:40:16

Hi,
We will check on your site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-05 23:30:01

Michael, Hi there guy! Nice site! Will devote more time to checking it out, later. Steve & I are headed for Grand Cayman in the morning....will be away for a week.... My brother and his wife Susie are quite excited about a very lucrative business they\'ve gotten involved with. And I mentioned your web site, your opportunity..... Remember meeting Susie? She remembered meeting you at a Bible class (pretty, large-breasted blonde)... Anyway, I mentioned your site to Steve and Susie, and I got a call tonight----the NERVE!--- while I\'m packing, to PLEASE, PLEASE email Michael and ask him to look at our web site -----before I leave for a week----she is so ON FIRE about this thing!! www.funnelforlife.com Please check it out and let me know what you think. And please forgive my using YOUR formet to email you...you see, there\'s something ascew with my out-bound portal........if someone emails me, I can \"reply\" & use the same \'path\' but I cannot seem to innitiate an email. I knew this would get to you..:-) Hope it\'s alright........just this once! Loved getting your sunshine call in the middle of the work day!!!!!! That\'s Michael!!!! Much love all around, Michael, Nicole, Lief, Luke xoxoxoxoxo


InquiryId :  18627  InquiryType :  Existing Reservation  DateAndTime :  2007-10-05 23:56:12  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 08:00:07

I do not see $199 anywhere on this ad, this cruise lists for $265 per person plus port fees and taxes.
Customer submitted at 2007-10-05 23:56:12

I have booked a Dreamtrip for April 6 cruise to Mexico and you have 2 prices listed. If the cost is 199 then I confirm. My booking number is 38MOE6P


InquiryId :  18628  InquiryType :  Flight  DateAndTime :  2007-10-06 00:53:24  Status :  Replied and Resolved
Replied By Nick at 2007-10-05 23:34:16

Hi,
We do not search for First Class fare. Please contact the airlines directly for that.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-05 23:34:11

Hi,
We do not search for First Class fare. Please contact the airlines directly for that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 00:53:24

I dont see how to search for first class airfares. Thank you.


InquiryId :  18638  InquiryType :  Magazines  DateAndTime :  2007-10-06 09:19:40  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 19:24:03

Hi,
Please provide me your SSN number, E-mail address,Phone number and Billing address and I will send you the user name and password.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 19:23:54

Hi,
Please provide me your SSN number, E-mail address,Phone number and Billing address and I will send you the user name and password.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 09:19:40

I\'m, Robert Sieben For got my user name and password could you please send to my E-mail address thank you


InquiryId :  18644  InquiryType :  Existing Reservation  DateAndTime :  2007-10-06 10:15:55  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 19:31:31

Hi,
The Tracking number is invalid. Please provide me the correct Tracking number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 19:31:26

Hi,
The Tracking number is invalid. Please provide me the correct Tracking number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 10:15:55

I have not recieved confirmation email for my reservation Grp04208k14q confrmtn# 049478850


InquiryId :  18650  InquiryType :  New Reservation  DateAndTime :  2007-10-06 11:15:33  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 19:21:05

Hi,
After you have submitted your reservation request, get connected to live chat by selecting Travel Department and inform our Agent about your Cabin preference and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 19:21:00

Hi,
After you have submitted your reservation request, get connected to live chat by selecting Travel Department and inform our Agent about your Cabin preference and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 11:15:33

How do I choose my cabin number on a cruise ship


InquiryId :  18651  InquiryType :  Reactivation  DateAndTime :  2007-10-06 11:30:02  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 19:19:51

Hi,
I need the member ID number of your\\\\\\\'s and your wife to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 19:19:46

Hi,
I need the member ID number of your\\\'s and your wife to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 11:30:02

Hello, I have been informed my wife and I have been changed to a red status, inactive or something like that. I am not sure why we are there, you have our bank account information and we are wondering why. Our downline as well have been changed and we need to rectify this promptly. If we have made a mistake, please let us know. I am also having trouble getting on the geneology through the back office. HELP. Thanks a ton. Philip Mason


InquiryId :  18659  InquiryType :  Magazines  DateAndTime :  2007-10-06 13:54:38  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 18:21:35

Hi,
Please get connected to live chat by selecting Dream Trips and our DT agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 18:21:30

Hi,
Please get connected to live chat by selecting Dream Trips and our DT agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 13:54:38

How much is a dream trip cruise for children


InquiryId :  18661  InquiryType :  Existing Reservation  DateAndTime :  2007-10-06 15:00:47  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 19:29:28

Hi,
For any changes or cancellation, get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 19:29:23

Hi,
For any changes or cancellation, get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 15:00:47

my reservation has been charged twice for a total of 140.00 when it should be 1 night at 70.00. couls you change it please


InquiryId :  18664  InquiryType :  Magazines  DateAndTime :  2007-10-06 17:17:39  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 18:18:04

Hi,
Please call customer service at 972 805 9600 regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 18:17:55

Hi,
Please call customer service at 972 805 9600 regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 17:17:39

i have received an e-mail with a video for employment. could u please resend me the original e-mail. i had problem opening the page


InquiryId :  18666  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-06 17:21:07  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 18:17:06

Hi,
One he can use it as the membership is i his name. However other people can submit there travel needs through his .Com web site and he will get credit for that.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 18:16:56

Hi,
One he can use it as the membership is i his name. However other people can submit there travel needs through his .Com web site and he will get credit for that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 17:21:07

My name is Dan Sparks, my rep. # is #889919. Please answer the following. 1. If a Doctor wants to buy a membership for DT and RTA. How many of his staff in the office can use the one membership? 2. if a business owner wants to purchase a DT and RTA membership, how many of his employees can use the membership and or customers of his?


InquiryId :  18667  InquiryType :  compliance  DateAndTime :  2007-10-06 16:00:00  Status :  Pending
Customer submitted at 2007-10-06 16:00:00
Submit new ads, website content, URL not yet launched for approval
Do you have an answer for Tracy Moore #893361 at moore3911@gmail.com. She sent a flyer for approval two weeks ago and has not heard back from you. I am her upline, Dan Sparks #889919 msmithsparks@cox.net. thanks.


InquiryId :  18670  InquiryType :  General Questions  DateAndTime :  2007-10-06 17:49:45  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 18:13:45

Hi,
I need your member ID number and also the member ID number of thr person you enrolled to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 18:13:39

Hi,
I need your member ID number and also the member ID number of thr person you enrolled to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 17:49:45

I have not been paid commissions for enrolling a representative, Darnell Rex. He was enrolled on September 16 and used a bank account. I know that the check has to clear, but why is it taking so long? Additionally myself, and two reps I enrolled (both dream trip and rep packages) have not received our dream trips membership card. I am trying to enroll for some great upcoming trips and the system is not recognizing me as a dream trips member. Please help!


InquiryId :  18671  InquiryType :  Dreamtrips  DateAndTime :  2007-10-06 17:51:46  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 11:59:14

Included are 2 rounds of golf including cart and greens fees.
Customer submitted at 2007-10-06 17:51:46

july 3-6 golf pkg in las vegas--what golf is included in this pkg?


InquiryId :  18674  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-06 18:40:14  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 18:12:29

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 18:12:23

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 18:40:14

Tucson Az.


InquiryId :  18676  InquiryType :  compliance  DateAndTime :  2007-10-06 18:02:10  Status :  Pending
Customer submitted at 2007-10-06 18:02:10
Submit for tradeshow
I would like to hand out business cards at our Chamber Business Showcase on October 24, 2007.


InquiryId :  18677  InquiryType :  compliance  DateAndTime :  2007-10-06 18:02:31  Status :  Pending
Customer submitted at 2007-10-06 18:02:31
Submit for tradeshow
I would like to hand out business cards at our Chamber Business Showcase on October 24, 2007.


InquiryId :  18679  InquiryType :  Magazines  DateAndTime :  2007-10-06 20:18:34  Status :  Replied and Resolved
Replied By Nick at 2007-10-06 19:28:28

Hi,
You cannot change your user name but you can change your password. To change password, get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-06 19:28:24

Hi,
You cannot change your user name but you can change your password. To change password, get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-06 20:18:34

How do I change my user name and password?


InquiryId :  18690  InquiryType :  Existing Reservation  DateAndTime :  2007-10-07 04:11:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 20:31:54

Hi,
Please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 04:11:57

Need to change the PICKUP city for GRP1812HQV09 to Kansas City, MO


InquiryId :  18691  InquiryType :  Magazines  DateAndTime :  2007-10-07 04:38:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 01:01:12

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 04:38:04

World Ventures, Please cancel membership! Thank You, Jodene Armstrong


InquiryId :  18693  InquiryType :  General Questions  DateAndTime :  2007-10-07 06:03:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 21:59:08

Hi,
What text did you upload ? Your name and phone number appears on your page.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 06:03:05

When I edit the text for my .com homepage the text is cropped and not all of it appears on the homepage.


InquiryId :  18694  InquiryType :  New Reservation  DateAndTime :  2007-10-07 06:39:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-11 04:05:26

We will certainly have this corrected.

Thank you
worldventures Team
Customer submitted at 2007-10-07 06:39:35

i notice in the 2008 Caribian Carnival cruise Dec 7- 14 it says below 5 days 4 nights. Thought you would want to correct.


InquiryId :  18697  InquiryType :  Genealogy  DateAndTime :  2007-10-07 06:57:41  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-08 09:49:06

To login to your back office from your dot biz site, www.KarenHosford.worldventures.biz. Once on your site, select Login in the top right corner. You will be directed to a new web page which will request you to enter your login ID (dealer ID#) and password that you have setup. Please feel free to contact us at 972-985-6841 if you need further assistance. Thanks, Client Services - World Ventures
Customer submitted at 2007-10-07 06:57:41

How can I get into my back office?


InquiryId :  18700  InquiryType :  Dreamtrips  DateAndTime :  2007-10-07 08:27:45  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 09:30:26

We have around 10 ocean view cabins and 15 inside cabins left.
Customer submitted at 2007-10-07 08:27:45

Hello! We are doing a travel party tomorrow morning with a group of people who are interested in a cruise from Bayonne to Bermuda. On the Dreamtrip page the Bermuda trip says that there is 35% availability left. How many rooms does that translate to? We want to make sure that there are enough rooms for all people who may be interested. Thanks, Sean & Monica Walters


InquiryId :  18701  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-07 08:35:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 22:01:39

Hi,
Your user id is your member id 901708 . Please login with your member id and the correct password to sign in . If you don\\\'t remember your password, please reoconfirm the SSN .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 08:35:45

having trouble logging in what is my log in and pass code since i have never set one up


InquiryId :  18702  InquiryType :  General Questions  DateAndTime :  2007-10-07 08:39:09  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 21:56:28

Hi,
You need to upload your photo to receive the RTA card . For the business , please go to marketing and then marketing assets and accept the disclaimer and go to the next page to order.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 08:39:09

I passed my exam a week ago and website is complete. Can you tell me when I should expect to receive my license and business cards in the mail?


InquiryId :  18703  InquiryType :  New Reservation  DateAndTime :  2007-10-07 08:42:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 21:53:58

Hi,
You can go to Vacations - quick reservatins and try to give the search .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 08:42:24

When booking vacation, how do you specify travel time? How do you specify senior citizen to receive discount?


InquiryId :  18716  InquiryType :  New Reservation  DateAndTime :  2007-10-07 13:04:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 21:46:36

Hi,
Please select the preferred dreamtrip and click on the sign up link next to it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 13:04:49

I\'m trying to book the St. Lucia Dreamtrip and am not having any success. Please advise.


InquiryId :  18719  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-07 14:38:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 21:45:33

Hi,
You need to check which browser they are using . Powersearch toolbar can only be downloaded with internet explorer as the browser.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 14:38:03

Hi, I have invited someone to download the Powersearch Toolbar and they were unable to. Could you please tell me clearly how to help him. Thanks, Catherine Friederich ID 888809


InquiryId :  18723  InquiryType :  Dreamtrips  DateAndTime :  2007-10-07 14:50:49  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 12:07:12

The price for kids will be $269.
Replied By Mike K at 2007-10-19 12:06:04

The price for kids will be $269.
Customer submitted at 2007-10-07 14:50:49

what is the cost for kids on the Aruba trip?


InquiryId :  18724  InquiryType :  Existing Reservation  DateAndTime :  2007-10-07 14:53:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 20:02:42

Hi,
Powersearch toolbar searches different sites to get the best available fares . With quick flight reservations, also you can get the lowest fares .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 14:53:13

Does the Powersearch Toolbar search www.hotels.com. I have noticed lower prices on their site. Also, if a customer wants to book a first class seat on an airline, and uses the red tab for \"Quick Reservations\", does that ensure a good price for the ticket?


InquiryId :  18728  InquiryType :  Existing Reservation  DateAndTime :  2007-10-07 16:02:57  Status :  Pending
Customer submitted at 2007-10-07 16:02:57

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InquiryId :  18730  InquiryType :  compliance  DateAndTime :  2007-10-07 14:48:51  Status :  Pending
Customer submitted at 2007-10-07 14:48:51
Submit current ads, website content, URL for review and approval
sent me a letter saying I wasnt in compliance on my myspace page. It is blocked so I dont know what you wanted me to change..can you recheck t I want to comply, Thanks so much Angela Wahlstrom I only have one wv photo up I believe. and this is of the magazine cover. :)


InquiryId :  18734  InquiryType :  Existing Reservation  DateAndTime :  2007-10-07 17:51:29  Status :  Pending
Customer submitted at 2007-10-07 17:51:29

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InquiryId :  18735  InquiryType :  New Reservation  DateAndTime :  2007-10-07 18:10:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 21:31:44

Hi,
Yes, any of your client can go and book through your website and you will get the credit.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 18:10:59

If a person from the general public visits my website - can they book without a membership?


InquiryId :  18737  InquiryType :  Hotel  DateAndTime :  2007-10-07 18:24:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 20:00:41

Hi,
Please go to the travel site and click on group travel request and submit the form and we will get back to you with the quote.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 18:24:55

I need to get a quote on 20 hotel rooms, for the night of November 2nd and check-out on November 3rd. In the town of Little Rock Arkansas. If i could get a few different hotel options that would be wonderful. Thanks.


InquiryId :  18738  InquiryType :  Flight  DateAndTime :  2007-10-07 18:25:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 19:59:46

Hi,
Fares keep changing . So we cannot determine the fare changes and seat availability .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 18:25:13

How early in advance should you book a flight to obtain the best price? Thanks.


InquiryId :  18747  InquiryType :  Existing Reservation  DateAndTime :  2007-10-07 19:35:45  Status :  Pending
Customer submitted at 2007-10-07 19:35:45

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InquiryId :  18751  InquiryType :  Magazines  DateAndTime :  2007-10-07 20:49:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 20:58:27

Hi,
Please go to quick flight reservations to book for business class.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 20:49:53

how to book for business class


InquiryId :  18752  InquiryType :  Dreamtrips  DateAndTime :  2007-10-07 21:03:00  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 11:13:52

It is all due at the time of booking.
Customer submitted at 2007-10-07 21:03:00

For the Bahamas cruise dec 2008. Is the total 192.00 due today or can the port taxes be paid closer to the date of travel?


InquiryId :  18757  InquiryType :  Dot Biz  DateAndTime :  2007-10-07 21:48:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 20:48:08

Hi,
Can I have your member id ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 21:48:39

I don\'t know my password to log in to my back office. I just signed up & this is my first time that i\'m trying to get in.


InquiryId :  18759  InquiryType :  Existing Reservation  DateAndTime :  2007-10-07 21:50:18  Status :  Pending
Customer submitted at 2007-10-07 21:50:18

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InquiryId :  18760  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-07 22:35:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 21:28:16

Hi,
Please contact our customer support at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 22:35:46

I would like to talk to Mrs. Linda Chapman for a very important matter.So,please let her contact me by phone asap. Thank you,


InquiryId :  18762  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-07 23:26:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-07 22:06:55

Hi,
Please login to your dot biz site and go RTA link and then RTA home and go down the page and you can find the link to submit form for RTA renewal.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-07 23:26:51

How do I renew my RTA card? Thank you.


InquiryId :  18764  InquiryType :  All Other Commissions  DateAndTime :  2007-10-07 23:59:17  Status :  Replied and Resolved
Replied By Angela H at 2007-10-08 12:53:40

Dear Wesley, The commissions earned off of travel vary by vendor, but they\\\'re usually around 5-10% off the base price. As the rep you received 50% of this commission. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-10-07 23:59:17

whats the percent on commission earned on purchases of travel on my sight?


InquiryId :  18766  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 00:22:26  Status :  Pending
Customer submitted at 2007-10-08 00:22:26

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InquiryId :  18769  InquiryType :  Billing  DateAndTime :  2007-10-08 02:56:09  Status :  Replied and Resolved
Customer submitted at 2007-10-08 02:56:09

My credit card was declined 3 times and I need to change this immediately. I need to provide you with another card ASAP. Please call me at 951-529-8798 to reactivate thank you! vanessa :)


InquiryId :  18770  InquiryType :  Billing  DateAndTime :  2007-10-08 02:59:42  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-08 08:48:16

Hello Vanessa, Please submit a Payment Update form, located in the back office, to update your recurring payment information. You may also contact us at 972-985-6841 to pay for the missed payment and to update your recurring payment information. Thanks, Client Services - World Ventures
Customer submitted at 2007-10-08 02:59:42

My credit card was declined 3 times and I need to change this immediately. I need to provide you with another card ASAP. Please call me at 951-529-8798 to reactivate thank you! vanessa :)


InquiryId :  18771  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 04:31:55  Status :  Pending
Customer submitted at 2007-10-08 04:31:55

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InquiryId :  18777  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 06:58:14  Status :  Pending
Customer submitted at 2007-10-08 06:58:14

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InquiryId :  18782  InquiryType :  Group Reservation  DateAndTime :  2007-10-08 07:59:36  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 11:17:14

Please follow these instructions, Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-08 07:59:36

I would like to find out how much a cruise for 3-4 cabins, 9-14 people for june or early July or Early August 2008. PREFEER Royal Carib. Most repeat Royal Carib. Must be Ocean View or balcony Want Carribbean or Mexico 5-7 days


InquiryId :  18784  InquiryType :  Group Reservation  DateAndTime :  2007-10-08 08:07:06  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 11:17:32

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-08 08:07:06

I sent wrong email for recent group inquiry


InquiryId :  18786  InquiryType :  General Questions  DateAndTime :  2007-10-08 08:17:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 23:29:12

Hi,
Please call our customer support at 972 805 9600 between 8am to 8pm central time.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 08:17:45

I have been trying for weeks to reach Mike Azcue, regarding the strategic alliance proposal I submitted via fax and overnight mail. Please have him give me the courtesy of responding to my inquiries. Sincerely, Ken Kreitz


InquiryId :  18788  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 08:31:03  Status :  Pending
Customer submitted at 2007-10-08 08:31:03

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InquiryId :  18794  InquiryType :  Billing  DateAndTime :  2007-10-08 08:49:58  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-08 08:08:42

Please contact us at 972-985-6841 to cancel your membership.
Customer submitted at 2007-10-08 08:49:58

I need to cancel my membership, what do I do.?


InquiryId :  18799  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 09:47:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 23:01:06

Hi,
: Would you like to cancel your membership? Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 09:47:39

I need to stop my monthly 40.00 from being taken out of my account.


InquiryId :  18802  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 09:59:18  Status :  Pending
Customer submitted at 2007-10-08 09:59:18

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InquiryId :  18809  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 11:09:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 22:53:35

Hi,
Please come to livechat with the travel department in the morning .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 11:09:37

Hi I haven\'t received any information regarding my cruise which will take place Oct. 26 I did receive a email but was unable to open it. Should Royal Caribbean be sending me some info via u.s. mail? My reservation # is 4669784.


InquiryId :  18812  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 11:15:41  Status :  Pending
Customer submitted at 2007-10-08 11:15:41

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InquiryId :  18819  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 12:46:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 22:49:56

Hi,
You need to give the airport codes .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 12:46:21

I\'m trying to get a flight from Gainsville Fl to New Wark, NJ, They keep asking for a City code, what do they mean? ( city code )


InquiryId :  18820  InquiryType :  All Other Commissions  DateAndTime :  2007-10-08 12:48:23  Status :  Replied and Resolved
Replied By Terri E at 2007-10-09 10:41:51

Silva, can you provide more information that what was provided, so that we may further assist you. Thanks
Customer submitted at 2007-10-08 12:48:23

I have provided multiple times ALL the information you needed to process the commission I\'ve earned. Several months passed and I have not seen a single penny out of that hard work. I have given you more than enough time to process this request so please pay attention to this inquiry now and get back to me with a good explanation for this incredible delay.


InquiryId :  18821  InquiryType :  Hotel  DateAndTime :  2007-10-08 12:54:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 22:50:42

Hi,
Please give the tracking number , so that we can check on it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 12:54:46

my husband made a reservation last week, wgen hen got to his destination nomreservation had been confirmed. I am hoping my credit card was not charched....


InquiryId :  18822  InquiryType :  Dreamtrips  DateAndTime :  2007-10-08 12:56:48  Status :  Replied and Resolved
Replied By Mike K at 2007-10-08 11:38:37

Which trip were you inquiring about? Please provide more information.
Customer submitted at 2007-10-08 12:56:48

my question is Robert Obling said that kids under 18 would be free, why is thid not posted?


InquiryId :  18824  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 13:30:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 22:51:21

Hi,
Please use the powersearch to get the best available fares.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 13:30:12

We are looking for a flight from Ontario Inter. to Guatemala. We want straight flight none stop, can you help


InquiryId :  18825  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 13:35:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 22:48:57

Hi,
Please use the powersearch to get the best available fares .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 13:35:39

I want to squedual a flight from Ontario Int to Guatemala


InquiryId :  18826  InquiryType :  Dreamtrips  DateAndTime :  2007-10-08 13:36:53  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 12:12:02

The rate for children on dreamtrips will be $269.
Customer submitted at 2007-10-10 07:43:03

If you would find out about the rate for children staying in our room. Both children are under 12. The trip we are looking at is the Aruba Occidental Grand Thanks Leonard
Replied By Mike K at 2007-10-08 13:09:52

Most dreamtrips do not include airfare, if it does it will state so specificly. Is there a specific trip you were interested and I can find the answer about kids rates.
Customer submitted at 2007-10-08 13:36:53

I can't seem to get an answer from anyone about some of the dream trips listed. On the adverstisment If they don't say airfair is included should we assume it is not? Also the price for children when not listed. I can't believe that an 8 year old staying in the same room would be charged the same price as an adult? Thanks. Leonard


InquiryId :  18827  InquiryType :  Magazines  DateAndTime :  2007-10-08 13:59:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 18:36:28

Hi
Please verify the ssn and your user id is your member id .

Thank you
WorldVentures Team .

Customer submitted at 2007-10-09 06:20:33

My name is Kalpna Bhagat Membership # 887930
Replied By Aruna A at 2007-10-08 22:30:37

Hi,
Can you please verify the full name registered with your membership and your ssn ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 13:59:36

I am a member and unable to log in please can you verify User Id and password


InquiryId :  18829  InquiryType :  Dreamtrips  DateAndTime :  2007-10-08 14:08:13  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 12:45:49

We did not contract any balcony cabins on this sailing, any upgrade would be at full fare.
Customer submitted at 2007-10-08 14:08:13

What is the cost to upgrade to balcony on the December 5 day dreamcruise to Bahamas?


InquiryId :  18830  InquiryType :  Magazines  DateAndTime :  2007-10-08 14:08:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 22:25:59

Hi,
You need to be referred by someone who is already a member of Worldventures.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 14:08:26

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InquiryId :  18832  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 14:11:59  Status :  Pending
Customer submitted at 2007-10-08 14:11:59

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InquiryId :  18840  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 15:16:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 22:44:06

Hi,
Did you cancel your membership ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 15:16:24

I want a refund NOW..you are the biggest scam artists!!! I am getting on to consumer reporting on all the TV stations.


InquiryId :  18842  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 15:18:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 22:42:33

Hi,
Please try to login with your member id and password and you will able to access your site.

Thank you,
WorldVentures Team

Customer submitted at 2007-10-08 15:18:32

MY login information is not correct or wasn\'t. My name was spelled wrong which was Meridith Goloskewitsch and someone had it fixed to the right name Meredith Goloskewitsch and since then I haven\'t been able to log in. It is very frustrating. Can you help me?


InquiryId :  18844  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 15:33:42  Status :  Pending
Customer submitted at 2007-10-08 15:33:42

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InquiryId :  18847  InquiryType :  compliance  DateAndTime :  2007-10-08 15:07:57  Status :  Pending
Customer submitted at 2007-10-08 15:07:57
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InquiryId :  18860  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-08 18:08:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 23:24:37

Hi,
Please reconfirm your mailing address.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 18:08:53

I have not received my dream card yet and I was wondering why?


InquiryId :  18861  InquiryType :  Dreamtrips  DateAndTime :  2007-10-08 18:18:05  Status :  Replied and Resolved
Replied By Terri E at 2007-10-31 09:17:51

Daniel, thanks for your Inquiry, you submitted your request for cancellation of your Dreamtrips product on the 10/8. Your recurring billing is every month on the 7th. You would have had to submit this request 1 week before the 7th, in order for the system not to bill you for the month of October. But your recurring going forward is 19.99, you\\\'ll see the change on Nov/07. WV was paid already on the 7th. thanks
Customer submitted at 2007-10-31 07:51:23

i cancelled my Dream Trip Membership> it is still being talking out of my account> could you Please check into this for me. Thank You Daniel Wood
Replied By Sean Wilson at 2007-10-10 15:18:28

Your cancellation was submitted on 10/8/07. Please allow up to 3 business days to complete your request. Once your cancellation has been completed, the billing department will apply the appropriate refund.
Customer submitted at 2007-10-08 18:18:05

i cancelled my dream trip membership and would like to be remiburst for what was taken out of my account. Thank You Daniel Wood


InquiryId :  18862  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 18:18:09  Status :  Pending
Customer submitted at 2007-10-08 18:18:09

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InquiryId :  18868  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 18:57:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:29:07

Hi,
Please give the tracking number of your reservation .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 18:57:26

I am unsure if my trip is booked or not?


InquiryId :  18870  InquiryType :  Billing  DateAndTime :  2007-10-08 19:05:30  Status :  Replied and Resolved
Replied By Karen O at 2007-10-09 09:22:32

Please provide more information so that we can access your account. You can either go to your back office and complete the online cancellation form or fax your request to 972-985-6842.
Replied By Karen O at 2007-10-09 09:22:26

Please provide more information so that we can access your account. You can either go to your back office and complete the online cancellation form or fax your request to 972-985-6842.
Customer submitted at 2007-10-08 19:05:30

cancel my account, lost my information


InquiryId :  18880  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 20:03:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:28:31

Hi,
Please come to livechat with the travel department in the morning and a cruise agent will assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 20:03:46

Do you have any information on any cruise ship traveling anywhere that accepts small (5 lb.) pets.


InquiryId :  18884  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 20:34:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 22:36:54

Hi,
May I know what is it regarding , so that we can help you ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 20:34:34

I have been on live chat 3 times in the last two days, and can\'t get the information I am requesting...please have someone call me...Tuesday a.m. between 8:00 and 11:30 pst....thank you


InquiryId :  18888  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 21:08:37  Status :  Pending
Customer submitted at 2007-10-08 21:08:37

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InquiryId :  18891  InquiryType :  Events  DateAndTime :  2007-10-08 21:26:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-08 21:57:20

Hi,
Please contact customer support at 972 805 9600 between 8am to 8pm central time.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-08 21:26:23

This is about the CLIA Training this Thursday, Oct 11th. The event itinerary shows that it is at the Hilton Dallas Lincoln Centre on LBJ Freeway at 7pm. We have called them, and no one there seems to know anything about that. Can you confirm that the training is actually there?


InquiryId :  18893  InquiryType :  Genealogy  DateAndTime :  2007-10-08 22:07:01  Status :  Replied and Resolved
Replied By Terri E at 2007-10-09 10:23:18

Dee, thanks for your Inquiry, we have both forms and there is a 48-72hrs turnaround time. this will be completed. If you have any other concerns please let us know. Thanks.
Customer submitted at 2007-10-09 10:19:39

Please re-read what I originally sent to you. I SAID THAT I DID SUBMIT THE REP AGREEMENT AND PRODUCT ORDER FORM. I did that yesterday. That is WHY i wrote the inquiry in the first place: respectfully, please read clearly what we write. Reitteration: I am signing up another person tomorrow, and she MUST go under Glenn Burkhart in the enrollment process. PLEASE RESPOND about what I can expect, or what I need to do to make sure everyone is placed correctly in lineage. She is signing up in TWO hours.
Replied By Terri E at 2007-10-09 06:17:05

Dee Dee! You must submit a rep agreement and a product order form. this member enrollment was incomplete and we need these forms to complete his enrollment. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-10-08 22:07:01

RE: I signed up Glenn Burkhart through the Back Office geneology. Upon completing enrollment, a big red paragraph came back with error messages. I tried to re-enter, but the message came up that that SSN and email was already used. I had a Live Chat to submit the Product and Rep Agreement forms on line to rectify the error. I did so. HERE IS WHERE IT IS IMPORTANT: I am signing up another person tomorrow, and she MUST go under Glenn Burkhart in the enrollment process. PLEASE RESPOND about what I can expect, or what I need to do to make sure everyone is placed correctly in lineage.


InquiryId :  18896  InquiryType :  Billing  DateAndTime :  2007-10-08 22:21:07  Status :  Replied and Resolved
Replied By Terri E at 2007-10-09 05:38:08

Dee Dee! thanks for your Inquiry. If you have a person who has cancelled that position, it will be available in 6 months, so you can\\\'t place anyone there, once the full 6 months has been completed. this position will be opened. Also, if a person had this cancelled position he can reactivate it back,(only if we haven\\\'t given them a full refund) and conduct a sale and transfer. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-10-08 22:21:07

If a spot shows canceled in my geneaology, can this spot be \"re-bought\" or \"used again\" or transferred, or whatever you want to call it - can another person get that spot somehow? Please expound on this. Thank you.


InquiryId :  18897  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 22:27:43  Status :  Pending
Customer submitted at 2007-10-08 22:27:43

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InquiryId :  18898  InquiryType :  Existing Reservation  DateAndTime :  2007-10-08 23:47:46  Status :  Pending
Customer submitted at 2007-10-08 23:47:46

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InquiryId :  18899  InquiryType :  Billing  DateAndTime :  2007-10-08 23:56:42  Status :  Replied and Resolved
Replied By Terri E at 2007-10-09 05:33:35

Denise, thanks for your Inquiry. Your account willbe processed for cancellation and you will receive a confirmation in 2-3 days. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-10-08 23:56:42

Please cancel membership for Denise Ellis and Eric Desire. 8617 Fountain Blue Ct. Vallejo Ca, 94591. THank YOu


InquiryId :  18901  InquiryType :  Dreamtrips  DateAndTime :  2007-10-09 00:06:28  Status :  Replied and Resolved
Replied By Mike K at 2007-10-09 07:29:56

please contact the agent working that trip, Robyn Gabbard, her email is, r.gabbard@worldventures.com
Customer submitted at 2007-10-09 00:06:28

I ALREADY BOOKED THE DREAMTRIP TO LAS VEGAS 11/1-11/04. HOW CAN WE FIND OUT WHAT I WAS CHARGED. I KNOW IT SAYS THAT I WOULD BE EMAILED IN 45 DAYS. BUT THE TRIP IS IN LESS THAN 45 DAYS.


InquiryId :  18907  InquiryType :  Dreamtrips  DateAndTime :  2007-10-09 01:04:06  Status :  Replied and Resolved
Replied By Mike K at 2007-10-09 07:32:00

This is a hotel only package and there are no port fees, this is the rate for the hotel only.
Customer submitted at 2007-10-09 01:04:06

Atlantis trip in 2008, 329 is with or without port fees - it shows both as 329 which one is it - please clarify - thanx


InquiryId :  18908  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 06:09:02  Status :  Pending
Customer submitted at 2007-10-09 06:09:02

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InquiryId :  18914  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-09 07:55:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-11 03:45:30

it should work fine with a internet explorer browser,if you are using IE browser then do you get any error message ?

Thank you
worldventures Team
Customer submitted at 2007-10-09 07:55:43

I have tried several times to down load the power search onto my computer I just notice that my system is dial up and I have vista is the reason I cannot get you system when are you gonna have a way for me to get it trying to tell friends but if I cant get in to my own account how can they?


InquiryId :  18919  InquiryType :  Billing  DateAndTime :  2007-10-09 08:46:19  Status :  Replied and Resolved
Replied By Karen O at 2007-10-09 09:08:19

Your refund check was mailed on October 5th for 399.99. You should be receiving this by the end of the week.
Replied By Karen O at 2007-10-09 09:08:13

Your refund check was mailed on October 5th for 399.99. You should be receiving this by the end of the week.
Customer submitted at 2007-10-09 08:46:19

I cancelled-with 24hours of signing up- and World ventures has not refunded my money. (It has been over a month now)Why? Who else should I becalling ore-mailing.


InquiryId :  18921  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 09:16:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:25:30

Hi,
Please give the tracking number of your reservation.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 09:16:05

Hello, I booked a reservation under Ron Butler at the Outriger Hotel last week and have not recieved and email confirmation.


InquiryId :  18922  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 09:19:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:24:50

Hi,
Please give the tracking number of your reservation.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 09:19:22

hello, I booked the Outrigger Keauhou Beach Resort last week for the dates of march 12-20 and have not recieved a confirmation yet. Could you resend


InquiryId :  18926  InquiryType :  Group Reservation  DateAndTime :  2007-10-09 09:40:57  Status :  Replied and Resolved
Replied By Mike K at 2007-10-09 09:49:12

With the airlines it is the opposite, the more you book the higher the rate. There are no discounts on airfare.
Customer submitted at 2007-10-09 09:40:57

How many people would we need to get discounted airfare from SAN or LAX to NAS for the October 9-12 Atlantis Dream trip. Current rates on Northwest are $650 per person


InquiryId :  18931  InquiryType :  Dreamtrips  DateAndTime :  2007-10-09 10:32:13  Status :  Replied and Resolved
Replied By Mike K at 2007-10-09 09:51:06

Which trip are you inquiring about? Please provide more information.
Customer submitted at 2007-10-09 10:32:13

What cruise line is this on? I want to see a written guarantee that this is legitimate. Please give details. Thank you!


InquiryId :  18933  InquiryType :  Dreamtrips  DateAndTime :  2007-10-09 10:44:24  Status :  Replied and Resolved
Replied By Mike K at 2007-10-09 09:51:58

yes, full payment is due at the time of booking.
Customer submitted at 2007-10-09 10:44:24

Hello. I wanted to to know if you pay the full amount at the time you sign up for the trip or can you make a down payment? How does it work. Thanks.


InquiryId :  18937  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 11:02:49  Status :  Pending
Customer submitted at 2007-10-09 11:02:49

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InquiryId :  18938  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 11:02:50  Status :  Pending
Customer submitted at 2007-10-09 11:02:50

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InquiryId :  18941  InquiryType :  General Questions  DateAndTime :  2007-10-09 11:13:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 21:17:11

Hi,
You can get a full refund if you cancel within 30 days of enrolment .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 11:13:30

If I become a member but later change my mind, can I receive a full refund?


InquiryId :  18945  InquiryType :  Hotel  DateAndTime :  2007-10-09 11:38:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:24:08

Hi,
Please send an email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 11:38:16

I am trying to book a hotel for December 14 and 15. La Quinta Inn in Matteson, Illinois. This is for 2 adults and 2 children. When I try to book through you, the total cost for two nights is $192.20. When I look at Hotels.com, the cost total cost is $165.36. This is for the same hotel and 2 beds.


InquiryId :  18949  InquiryType :  All Other Commissions  DateAndTime :  2007-10-09 11:51:16  Status :  Replied and Resolved
Replied By Terri E at 2007-10-09 10:39:21

Katherine, thanks for your Inquiry. If at any time you want to know about Travel commissions, please go to compensation plan under Marketing in your dot.biz site. You get anywhere from 30-70 percent commission, if its a commissionable booking. it can take anywhere from 14 to 90 days for commissions to show up on your dot.com site. Thanks
Customer submitted at 2007-10-09 11:51:16

I have submitted other inquiries about the commission from travel booked on my site, but still have not recieved an answer. Could someone please tell me the date of when I will recieve the commission (the travel has already been taken) and the total ammount of my commission. In my back office under travel booked on my site, it says that the commission ammount is 30% of the commission earned. Will I still be receiving 50% commission as I was told when I signed up with world ventures?? I would appreciate an answer to my questions. Thank you.


InquiryId :  18950  InquiryType :  General Questions  DateAndTime :  2007-10-09 11:51:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 21:10:51

Hi,
Yes, anyone can purchase travel through your website and you will earn commissions for the bookings.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 11:51:20

If a person is not yet interested in buying ANY world ventures package, can they still book on my website and will I receive commission?


InquiryId :  18956  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 12:48:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:23:24

Hi,
Did you book a reservation ? can you please be more clear on your question ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 12:48:24

I think it was for the wrong city


InquiryId :  18957  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 12:50:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:22:43

Hi,
If it is a group request, please go to your travel site and submit a group request and we will get back to you with the quote.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 12:50:05

I\'m looking for a trip to China for two weeks, I\'m planing on taking a group of people


InquiryId :  18960  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 13:28:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:21:53

Hi,
Can you please elaborate your question ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 13:28:41

Where are all my free flights?


InquiryId :  18961  InquiryType :  General Questions  DateAndTime :  2007-10-09 13:29:33  Status :  Replied and Resolved
Customer submitted at 2007-10-09 13:29:33

Don Lapre, You expect people to want to get involved in another one of your ventures when you didn\'t even have, nor any of your representatives, the professionalism to address each affiliate\'s issues regarding the GVITW program you started but never finsihed. I invested $2,134.00 into that program and went for months never receiving an order. The testimonials were all lies. There is no way affiliates earned what they said they earned in the short amount of time they indicated it took them to earn that amount. I do hope you honor the refund requests and I do hope you find a way to live with yourself. I feel I was misled and taken advantage of and definately did not get the results that was promoted.


InquiryId :  18969  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 16:36:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:20:57

Hi,
Is it an international air reservation ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 16:36:36

I made international reservation today for my client. Am I get any comission on that sale?


InquiryId :  18980  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 17:36:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:19:37

Hi,
Are you looking for train reservations ? For flights, vacation , hotel , cruise etc, you can use powersearch to get the best available fares.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 17:36:56

We\'re considering a trip on the Trans-Siberian Railroad. Any info,etc.?


InquiryId :  18981  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 17:39:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:18:15

Hi,
Please come to livechat with the travel department so that we check it up for you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-09 17:39:44

i made a resevation for stephen dorris on 11/6 to 11/12 on continental round trip from oak to nassau, paid and went to type email and print it. it said a confirmation oould be sent to goldensource@earthlink.net his website. and then my computer crashed.i did not get the world ventures confirmation info; this is after i finished applying the visa card.


InquiryId :  18991  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 19:49:36  Status :  Pending
Customer submitted at 2007-10-09 19:49:36

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InquiryId :  18992  InquiryType :  Existing Reservation  DateAndTime :  2007-10-09 19:49:36  Status :  Pending
Customer submitted at 2007-10-09 19:49:36

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InquiryId :  18995  InquiryType :  New Reservation  DateAndTime :  2007-10-09 20:22:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-09 19:04:22

Webfares keep on changing, we will not be able to guarantee until it is confirmed.please to come to live chat selecting travel department and our representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-10-09 20:22:23

This cruise offer came up approx. 48 hrs. ago...it was originally priced at $114/person... Why is it now $232.11/person?


InquiryId :  18997  InquiryType :  Dreamtrips  DateAndTime :  2007-10-09 20:57:17  Status :  Replied and Resolved
Replied By Mike K at 2007-10-10 12:44:15

Sorry, children are considered adults on this dream trip.
Customer submitted at 2007-10-09 20:57:17

Are children free at the Atlantis Dreamtrip 10/8-10/12 2008?


InquiryId :  19001  InquiryType :  New Reservation  DateAndTime :  2007-10-09 21:22:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-09 22:03:49

Please use our powersearch under hotels tab to get a quote, if you have problem you can email the inquiries to travel@worldventures.com or come to live chat selecting travel department.

Thank You
WorldVentures Team
Customer submitted at 2007-10-09 21:22:30

Trying to get information on a resort in Hawaii, the Hilton Grand Vacations Club at Waikoloa Beach Resort. Interested in booking reservation for earliest dates that they have avalibility. I need dates and prices.


InquiryId :  19003  InquiryType :  Dot Biz  DateAndTime :  2007-10-09 23:17:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-09 22:28:44

Can you please try this now, it should work fine.

Thank You
WorldVentures Team
Customer submitted at 2007-10-09 23:17:05

I changed the password in my profile under replicated website. The new pswd works for accessing the backoffice,however for genealogy and commisions it is still accepting the old pswd. How do I change the pswd for this as well? It has been less than 24hrs.


InquiryId :  19004  InquiryType :  General Questions  DateAndTime :  2007-10-09 23:53:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-11 03:22:57

Please call our membership cancellation department at 972 805 9954 any time between 10am to 5pm central time from Monday to Friday and they will help you regarding this

Thank you
worldventures Team
Customer submitted at 2007-10-10 12:57:09

online cancellation form
Replied By risaf risaf at 2007-10-09 22:32:37

What form is it for?

Thank You
WorldVentures Team
Customer submitted at 2007-10-09 23:53:12

I was emailed a message from powersearch@worldventures.com that directed me to an online form. I have not been able to locate this form and need help.


InquiryId :  19005  InquiryType :  Existing Reservation  DateAndTime :  2007-10-10 01:39:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:12:09

Hi,
It is showing properly . Please try to open it again after you check your pc settings.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 01:39:28

I\'m in my backoffice at my .com site and every time I edit my text the text field gets smaller. I\'m currently only able to get My picture, name and phone number. That\'s it. The text field got smaller and smaller every time I edited. What\'s going on @ www.michaelcrump.worldventures.com


InquiryId :  19006  InquiryType :  Dot Com Site  DateAndTime :  2007-10-10 02:11:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 21:02:55

Hi,
Please go to http://yettlong.worldventures.biz/ and login with your member id 903567 and the password to access your website.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 02:11:27

My website is not up.


InquiryId :  19009  InquiryType :  Existing Reservation  DateAndTime :  2007-10-10 03:17:25  Status :  Pending
Customer submitted at 2007-10-10 03:17:25

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InquiryId :  19011  InquiryType :  Existing Reservation  DateAndTime :  2007-10-10 06:39:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:09:54

Hi,
Please verify your ssn and we will send you the details.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 06:39:03

I have forgotten my ID/Password and I need them e-mailed to me. Thank you! Greg Hollingsworth Rep. ID# 869506


InquiryId :  19012  InquiryType :  General Questions  DateAndTime :  2007-10-10 06:46:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-10 18:08:44

Click on the marketing assets link under marketing tab of your .biz site back office and accept to the terms and policies to find option to order business cards and to download business presentation in pdf format,click on business presentation link under marketing link and then click on \\\"Get the .pdf version Here\\\" link

Thank you
worldventures Team
Customer submitted at 2007-10-10 06:46:02

Hello! I can\'t seem to get into my back office. I would like to order some business cards and I don\'t see a link for it. Also, I wanted to download the presentation PDF and nothing came up. Please help. Thanks. Amarachi


InquiryId :  19013  InquiryType :  Reactivation  DateAndTime :  2007-10-10 08:06:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-10 18:05:21

You will have to submit the payment update form available under the support request/online form link under support tab of your .biz site back office.Your member id is 887605

Thank you
worldventures Team
Customer submitted at 2007-10-10 08:06:08

forgot ID number, credit card was tampered with so we cancelled it. Need to put new one in system for auto renewal.


InquiryId :  19025  InquiryType :  Existing Reservation  DateAndTime :  2007-10-10 11:27:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:01:20

Hi,
Can you be more clear on your inquiry ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 11:27:50

Hi Julie, I would like to know if I could book 2 rooms together through your company with a better rate. Here are my Booking numbers are 6T67Q9 & 6T66Q3 and passcode 9022. Could you take over the the booking at your rate of $506.68 and give me 2 rooms in the Empress 2 adults 2 children 5 and 9 years old. Two separate rooms, together. Call me if you have any questions, a receipt will be mailed with detail price list of your confirmation for you and guest. Thanks, Greg Charlot Carnival Cruise Lines Personal Vacation Planner (800) 819-3902 x82638 (305) 599-2600 x82638 (305) 406-6645 fax gcharlot@carnival.com


InquiryId :  19026  InquiryType :  compliance  DateAndTime :  2007-10-10 10:07:28  Status :  Pending
Customer submitted at 2007-10-10 10:07:28
Submit current ads, website content, URL for review and approval
www.gottravelwedo.com www.tuyyodevacaciones.com


InquiryId :  19029  InquiryType :  New Reservation  DateAndTime :  2007-10-10 12:19:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-10 17:21:58

May I know which browser are you using, you should be able to do it better and easy with Internet Explorer browser.

Thank you
worldventures Team
Customer submitted at 2007-10-10 12:19:52

having a lot of trouble maneuvering in the booking site


InquiryId :  19031  InquiryType :  Existing Reservation  DateAndTime :  2007-10-10 12:26:46  Status :  Pending
Customer submitted at 2007-10-10 12:26:46

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InquiryId :  19033  InquiryType :  Existing Reservation  DateAndTime :  2007-10-10 12:27:40  Status :  Pending
Customer submitted at 2007-10-10 12:27:40

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InquiryId :  19036  InquiryType :  Existing Reservation  DateAndTime :  2007-10-10 12:50:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:00:21

Hi,
Is it showing up on your website ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 12:50:54

I booked a hotel on 5/8/07 and i have not recieved my commission check from this booking. When will i recieve it?


InquiryId :  19037  InquiryType :  Dreamtrips  DateAndTime :  2007-10-10 12:52:44  Status :  Replied and Resolved
Replied By Mike K at 2007-10-10 12:46:24

Dream trips are paid in full at the time of booking.
Customer submitted at 2007-10-10 12:52:44

to book a dream trip how much of a deposit do you need to boo it or do you have to pay the full price to hold it


InquiryId :  19045  InquiryType :  Dreamtrips  DateAndTime :  2007-10-10 14:31:32  Status :  Replied and Resolved
Replied By Mike K at 2007-10-10 13:39:07

You will need to find the best rate from your city to whatever city you are flying into for the dreamtrip. Which trip were you inquiring about?
Customer submitted at 2007-10-10 14:31:32

HI how do I figure out what airfare would be ina ddition to dream trips


InquiryId :  19050  InquiryType :  Dot Com Site  DateAndTime :  2007-10-10 15:35:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-10 16:17:45

It depends, all these search engines doesn\\\'t search all the website.

Thank you
worldventures Team
Customer submitted at 2007-10-10 15:35:09

The only search engine that I can pull up my web-site is on google. Why can\'t my website be pulled up on ie.(bellsouth, yahoo, aol, ect).


InquiryId :  19051  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-10 15:51:02  Status :  Replied and Resolved
Replied By Nick at 2007-10-11 04:33:23

Hi,
It will cost you $399 including RBS.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-11 04:33:05

Hi,
It will cost you $399 including RBS.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 05:56:49

I understand that. The product is the dreamtrip membership. I am asking about the costs associated with the Dreamtrip membership.
Replied By Nick at 2007-10-11 04:19:56

Hi,
You have to first become a Dream Trips member and they you will have access to our Dream Trips and their prices.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-11 04:19:51

Hi,
You have to first become a Dream Trips member and they you will have access to our Dream Trips and their prices.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 05:06:31

You did not indicate the costs associated with the Dream trip product.
Replied By Aruna A at 2007-10-10 20:41:21

Hi,
Worldventures have completely different products. We have dreamtrips which are heavily discouned and bought in bulk.We have 2-3 dreamtrips per month. These are very luxurious trips heavily discounted because we buy in bulk and also the powersearch, which is a meta search engine that searches the entire Internet .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 15:51:02

I am a CRTA with YTB. YTb has grown so fast, thier level of customer service is not keeping up. What makes World Ventures different? I am primarily interested in travel. I do not want to sell travel businesses. What costs and benefits are associated with the Dreamtrip package?


InquiryId :  19052  InquiryType :  Existing Reservation  DateAndTime :  2007-10-10 16:28:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:35:57

Hi,
All the meeting details are listed on your dot biz . Please check it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 16:28:24

I am trying to find out where the Company meeting is on Wednesday at 7:PM


InquiryId :  19053  InquiryType :  Reactivation  DateAndTime :  2007-10-10 16:49:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-10 16:15:14

Please submit the online reactivation form available under the support request/online form under support tab of your .biz site back office.

Thank you
worldventures Team
Customer submitted at 2007-10-10 16:49:43

please reactivate my membership


InquiryId :  19055  InquiryType :  Flight  DateAndTime :  2007-10-10 17:05:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 18:51:56

Hi,
Please go to quick flight reservation and give the search .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 17:05:23

I need to book and intl trip from Denver to Manila this Dec. w/ stopover to HNL on the return.I am not able to enter multi cities.Also prefer United for the most part for a chance to upgrade but I know it has to be fare specific. How do I do this. 2 adult/1 child, usually the child only pays 75% pls. advise


InquiryId :  19056  InquiryType :  Existing Reservation  DateAndTime :  2007-10-10 17:15:35  Status :  Pending
Customer submitted at 2007-10-10 17:15:35

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InquiryId :  19059  InquiryType :  Dreamtrips  DateAndTime :  2007-10-10 17:43:13  Status :  Replied and Resolved
Replied By Mike K at 2007-10-11 06:40:27

Feb 21st thru March 3rd.
Customer submitted at 2007-10-10 17:43:13

when is the mediteranean cruise in feb? the listing for this has come down and i need to buy arline tickets.


InquiryId :  19063  InquiryType :  Dreamtrips  DateAndTime :  2007-10-10 19:24:00  Status :  Replied and Resolved
Customer submitted at 2007-10-10 19:24:00

MR. Don Lapre I want my money that you owe me ASAP! You are the biggest crook In the world! You have no feelings for the poor people who is trying to make alittle extra money to try to pay there bills on time witout being late. I hope GOD has mercy on your soul. I am planning to file a law suit on you company I will fly to phoenix arizona to collect my money legally if I have too. Tina Franklin 94 Holly berry lane Marshall, NC 28753 1-828-206-2279 1-866-558-7738 Please call me asap to discuss When I can expect my money to arrive Which would be 600.00 I am already discussing my options with an attorney in maricope CO. Please dont let it go this far>>>


InquiryId :  19064  InquiryType :  Events  DateAndTime :  2007-10-10 19:34:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-10 19:56:54

Hi,
If it is a group reservation, please submit a group travel request through your travel site and we will send you the quote . All the specials and trips available are listed on the website.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 19:34:15

Are there any other trip dates to Cozumel? Can I speak with a representative about using your travel services for our scuba shop (Pirates Cove Scuba)? We take 12 to 30 divers to Cozumel 6 to 8 times per year.


InquiryId :  19066  InquiryType :  Dreamtrips  DateAndTime :  2007-10-10 19:43:11  Status :  Replied and Resolved
Replied By Mike K at 2007-10-11 06:54:30

Sorry, we dont have anything working as of yet, but we can still find you a great deal if you use powersearch.
Customer submitted at 2007-10-10 19:43:11

Hello, My name is Derrick Hutchinson my World Ventures ID# 898531. I have a friend who is wanting to take his wife to Disney World at the end of the school year. I saw the dreamtrips for Disney World has already been sold out. Will there be another opening up anytime soon? Please let me know. Thank you.


InquiryId :  19074  InquiryType :  Dot Biz  DateAndTime :  2007-10-10 21:25:55  Status :  Replied and Resolved
Replied By Nick at 2007-10-11 04:17:07

Hi,
Our technical team is working on it and it will be rectified soon.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-11 04:16:59

Hi,
Our technical team is working on it and it will be rectified soon.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-10 21:25:55

The presentation on my .biz website sounds horrible. mynextvacation.worldventures.biz


InquiryId :  19075  InquiryType :  General Questions  DateAndTime :  2007-10-10 21:41:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 00:28:38

Hi,
Are you a member of Worldventures ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-11 16:37:56

I SOLD THE GREATEST VITAMIN IN THE WORLD AND MY SITE IS WWW.JORDANSVITAMIN.COM JUST WANT TO KNOW HOW CAN I DO THIS TOO SEND INFO???? THANKS.
Replied By Aruna A at 2007-10-10 21:05:29

Hi,
Can you please be more clear on your inquiry ?

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-10 21:41:10

I SOLD THE GREATEST VITAMIN IN THE WORLD AND HAVE MY OWN WEBSITE IS WWW.JORDANSVITAMIN.COM PLEASE LET ME KNOW HOW OLD CUSTOMER CAN DO THIS OK MY NAME IS JORDAN. JORDANSVITAMIN@YAHOO.COM


InquiryId :  19077  InquiryType :  Dreamtrips  DateAndTime :  2007-10-10 21:50:52  Status :  Replied and Resolved
Replied By Mike K at 2007-10-11 06:56:10

First you must have a DreamTrips membership, then just click the ad that you are interested and it will bring up a description page with a sign up tab on the right top. Click it and fill in the information and submit.
Customer submitted at 2007-10-10 21:50:52

How do I get the DreamTrips?


InquiryId :  19079  InquiryType :  General Questions  DateAndTime :  2007-10-10 22:04:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-11 03:19:59

Since the payment was made through ACH enrollment was completed only on the 1st and you will be paid for the same this Friday

Thank you
worldventures Team
Customer submitted at 2007-10-10 22:04:12

Wondering why I have not recieved a check for signing on Martine Fitch.


InquiryId :  19081  InquiryType :  Billing  DateAndTime :  2007-10-10 23:30:19  Status :  Replied and Resolved
Replied By Terri E at 2007-10-11 06:13:23

Sherry, your account hasn\\\'t been billed. You enrolled on 7/26/2007. You may want to contact Client Services@ 972 805 9600.
Customer submitted at 2007-10-10 23:30:19

I went to my \"summary of your order\" and they listed a grand total of 979.01. What is this amount and will it be billed to my card? I don\'t understand.


InquiryId :  19084  InquiryType :  Existing Reservation  DateAndTime :  2007-10-11 01:42:28  Status :  Pending
Customer submitted at 2007-10-11 01:42:28

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InquiryId :  19091  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-11 07:19:55  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-10-11 12:50:22

Sharon Can I get your ID# so I can better assist you. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-10-11 07:19:55

When should I expect to receive my RTA ID card and business cards?


InquiryId :  19098  InquiryType :  Dreamtrips  DateAndTime :  2007-10-11 09:16:39  Status :  Replied and Resolved
Replied By Mike K at 2007-10-12 07:21:15

There is no discount for children on this one, but we do have some price breaks on triple and quad rooms.
Customer submitted at 2007-10-11 09:16:39

there is a trip to costa rica in may 2008. is there a price for children?


InquiryId :  19108  InquiryType :  Magazines  DateAndTime :  2007-10-11 10:33:46  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 00:52:41

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Training Link.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 00:52:32

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Training Link.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 10:33:46

how do I reach the training site for the rta membership?


InquiryId :  19110  InquiryType :  Existing Reservation  DateAndTime :  2007-10-11 11:00:28  Status :  Pending
Customer submitted at 2007-10-11 11:00:28

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InquiryId :  19111  InquiryType :  Existing Reservation  DateAndTime :  2007-10-11 11:01:21  Status :  Pending
Customer submitted at 2007-10-11 11:01:21

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InquiryId :  19113  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-11 11:43:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 23:58:08

Login to your .biz site back office, click on the Magazine link under Marketing tab and then click on Magazine dashboard to click on the did not receive link to fill and submit the form.

Thank You
WorldVentures Team
Customer submitted at 2007-10-11 11:43:12

hello. i didnt get my autoship yet i looked online on fed ex and it says it was shipped back to sender in texas will this penalize me for the $10,000 bonus if it wasnt my fault but im not plugging in my 5 a week cause i hae no magazines my id number 885883 email suitezs@hawaii.rr.com (808) 926-8339 please help it says they had the wrong address but i got 3 months of it already


InquiryId :  19119  InquiryType :  Existing Reservation  DateAndTime :  2007-10-11 12:37:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-12 01:03:07

Hi,
Please send an email to travel@worldventures.com.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-11 12:37:46

The Bermuda trip is advertised as $199.99. Then it says World Ventures price is $420.65. What\'s the price?


InquiryId :  19121  InquiryType :  Billing  DateAndTime :  2007-10-11 13:02:13  Status :  Replied and Resolved
Replied By Karen O at 2007-10-17 08:39:49

You will need to go to your back office under online forms and complete the \\\\\\\"online cancellation form\\\\\\\".
Replied By Karen O at 2007-10-17 08:39:46

You will need to go to your back office under online forms and complete the \\\"online cancellation form\\\".
Customer submitted at 2007-10-11 13:02:13

I would like to not be a member any longer and stop my payment. How do I go about this?


InquiryId :  19128  InquiryType :  All Other Commissions  DateAndTime :  2007-10-11 14:11:40  Status :  Replied and Resolved
Replied By Karen O at 2007-10-17 08:45:00

I am very sorry, but I will need more information to answer your question. We do not have your name in our system. Please provide more information or call 972 805 9600.
Replied By Karen O at 2007-10-17 08:44:50

I am very sorry, but I will need more information to answer your question. We do not have your name in our system. Please provide more information or call 972 805 9600.
Customer submitted at 2007-10-11 14:11:40

Is Don Lapre using my money to start another scam....


InquiryId :  19131  InquiryType :  Existing Reservation  DateAndTime :  2007-10-11 14:45:19  Status :  Pending
Customer submitted at 2007-10-11 14:45:19

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InquiryId :  19132  InquiryType :  Existing Reservation  DateAndTime :  2007-10-11 14:46:08  Status :  Pending
Customer submitted at 2007-10-11 14:46:08

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InquiryId :  19134  InquiryType :  New Reservation  DateAndTime :  2007-10-11 15:10:35  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 00:28:46

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will repky you back.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 00:28:38

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will repky you back.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 15:10:35

Do you have any spring break specials 4 or 5day carribean for the flesible date 3/15 to 3/20?


InquiryId :  19143  InquiryType :  New Reservation  DateAndTime :  2007-10-11 16:56:27  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 00:20:11

Hi,
Go to your .Com site and click on Dream Trips link on top. Whatever trips are available it will show up there.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 00:20:04

Hi,
Go to your .Com site and click on Dream Trips link on top. Whatever trips are available it will show up there.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 16:56:27

i am trying to create a trip from dec 26th to jan 3, there are no dreamtrips, how do i begin to search for a package of some kind on this website?


InquiryId :  19149  InquiryType :  Magazines  DateAndTime :  2007-10-11 17:23:40  Status :  Replied and Resolved
Replied By Nick at 2007-10-11 23:49:06

Hi,
Your enroll date is 2007-05-17 17:12:27. We only refund if someone cancel within 30 days of their enrollment. This problem is not because of us. You have been promised by your sponsor and you have to contact them directly regarding this. However we can cancel your membership but there will be no refund.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-11 23:49:00

Hi,
Your enroll date is 2007-05-17 17:12:27. We only refund if someone cancel within 30 days of their enrollment. This problem is not because of us. You have been promised by your sponsor and you have to contact them directly regarding this. However we can cancel your membership but there will be no refund.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 17:23:40

I WANT A TOTAL REFUND FOR MY MEMBERSHIP. I was told when I joined by my upline that they would be signing people in under me immediately, and they got me to give them my credit card no. then and there to beat the others in. I see no sign that anyone is in under me....cannot even figure out this website back office, and I have worked with many. They have not been in touch with me in the way that was promised. I could have done more, I am sure...but I did call some of their leads with no response. The only ones I reached in person had already signed in as members. I have only lost money with this. I can get good travel rates on Kayak.com. Am very dissatisfied and would like total refund immediately. Cannot even get help by calling the office, or by live chat to discontinue my monthly fees. Let me know that this refund is being done in full and complete, including my monthly fees. Thank you, Donna Anderson 207-409--2665 EST time I want immediate response, or will contact Better Business Bureau.


InquiryId :  19154  InquiryType :  Existing Reservation  DateAndTime :  2007-10-11 18:49:59  Status :  Pending
Customer submitted at 2007-10-11 18:49:59

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InquiryId :  19156  InquiryType :  Existing Reservation  DateAndTime :  2007-10-11 19:23:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-12 00:56:00

Hi,
Is this a flight reservation ? Please confirm.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-11 19:23:20

I booked a reservation using powersearch and the confirmation number I was given is GRP92174L921 for Oct 11th... when I arrived they had no reservation for me. I need to know if my credit card was charged for this online reservation.... my email is caliserio@hughes.net


InquiryId :  19159  InquiryType :  Magazines  DateAndTime :  2007-10-11 19:39:24  Status :  Replied and Resolved
Replied By Nick at 2007-10-11 23:40:28

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-11 23:40:18

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 19:39:24

were looking for you donnieboy


InquiryId :  19160  InquiryType :  FAM News  DateAndTime :  2007-10-11 19:40:34  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:09:36

Hi,
ACH is Automated Clearing House. Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online to change your account to ACH.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:09:30

Hi,
ACH is Automated Clearing House. Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online to change your account to ACH.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 18:26:05

I do not understand what ACH is
Replied By Nick at 2007-10-11 23:39:44

Hi,
You account should be on ACH to access Fam News.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-11 23:39:33

Hi,
You account should be on ACH to access Fam News.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 19:40:34

How do I find out what fam trips are available


InquiryId :  19164  InquiryType :  Hotel  DateAndTime :  2007-10-11 21:12:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-12 23:54:45

Hi
Please go to the travel site again through which you booked. Click on livechat help on the left side of the home page and then you can see a link for livechat , click on that and you will be connected to a livechat agent.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-12 06:15:24

Hello again, do I need to be a member to get into Livechat, I don\'t have a member number or password to get into livechat. What do you mean, \"client Reply\" which is under my itinerary. I see my reservation but then you all say to \"client Reply to complete this reservation. What do I need to do complete your request. At the moment, can you direct or instruct me on how all this supposed to work. DO I need to be a member too to even make reservation to even book anything on Worldventures? WHat is your travel department phone number I can call you? Kate Gibbs 832-741-3063
Customer submitted at 2007-10-12 06:00:03

I cannot go into the livechat room for some reason, or I just don't know how to login into it. I am not that computer literate. Can you just give me the Iternary via email with the reservation number and confirmation thru Comfort Suit Kenner, LA on Idaho Ave. For Today Oct 12-14, 2007. Greatly appreciated it. Kate Gibbs
Replied By Aruna A at 2007-10-12 00:54:29

Hi,
Please come to livechat with the travel department as soon as possible.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-11 21:12:35

I booked a hotel through you guys two yesterday and have not gotten an emails. I booked it with Comfort Suite in Kenner, Louisiana for OCT 12- Oct 15, 2007. My confirmation number is GRPD1Z1J277L. Please email me back at RusticHomes@gmail.com or call me at 832-741-3063


InquiryId :  19169  InquiryType :  Magazines  DateAndTime :  2007-10-11 22:21:14  Status :  Replied and Resolved
Replied By Nick at 2007-10-11 23:09:38

Hi,
The price displayed in the credit card page is the total price. What you can do is as soon as you submit your reservation request, get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-11 23:09:28

Hi,
The price displayed in the credit card page is the total price. What you can do is as soon as you submit your reservation request, get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 22:21:14

I have questions about booking travel online. Is the price listed per night or for the total dates entered. I was trying to check and I entered my credit card number with the understanding that I would have a live chat before it was booked to my card. No one was available. Please let me know what I need to do so that my card will not be charged.


InquiryId :  19173  InquiryType :  New Reservation  DateAndTime :  2007-10-11 22:59:56  Status :  Replied and Resolved
Replied By Nick at 2007-10-11 23:01:58

Hi,
Which Hotel you are searching for and what are your travel details?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-11 23:01:47

Hi,
Which Hotel you are searching for and what are your travel details?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-11 22:59:56

The address for the hotel says tempe Az but when i open the hotel info it gives me an address in ohio


InquiryId :  19176  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 02:22:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-12 00:58:24

Hi,
Please give the tracking numbers of your reservation so that we can check it up .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-12 02:22:54

I recently booked 3 trips. One to St Louis, one to Newport News, and one to Minneapolis. I can\'t see confirmation info or itenerary for Minneapolis on the 16th. Where do I find my recent Inteneraries?


InquiryId :  19178  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 06:07:07  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:43:28

Hi,
Please get connected to live chat by selecting Travel department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:43:23

Hi,
Please get connected to live chat by selecting Travel department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 06:07:07

Need to get my itnerary and how to go into livechat for help and assist me to finish my reservation at comfort SUite in Kenner, LA on Oct 12-14. Kate


InquiryId :  19179  InquiryType :  General Questions  DateAndTime :  2007-10-12 06:33:40  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:08:39

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:08:34

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 06:33:40

I would like to cancel my membership in World Ventures Thank you, Bill Hynes


InquiryId :  19180  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 07:15:30  Status :  Pending
Customer submitted at 2007-10-12 07:15:30

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InquiryId :  19184  InquiryType :  Group Reservation  DateAndTime :  2007-10-12 08:48:17  Status :  Replied and Resolved
Replied By Mike K at 2007-10-12 07:31:23

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-12 08:48:17

I am looking for pricing for a group of 5 adults from dallas love field to lake tahoe. Please help with group pricing rates. Thanks, Jamie


InquiryId :  19187  InquiryType :  Flight  DateAndTime :  2007-10-12 09:35:09  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:41:58

Hi,
We no longer book Flights. Our website will only show you the search Results and to actually book it you will be redirected to the Airlines web site.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:41:53

Hi,
We no longer book Flights. Our website will only show you the search Results and to actually book it you will be redirected to the Airlines web site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 09:35:09

WHY WAS I DIRECTED TO EXPEDIA WHEN TRYING TO BOOK. ALSO WHY WOULD THE COST OF THE FLIGHT BE MORE THAN WHEN I WENT DIRECTLY TO CARRIER? THIS IS URGENT AS I WOULD LIKE TO BOOK THE FLIGHT RIGHT NOW AND WOULD PREFER TO DO IT THROUGH WORLDVENTURES PORTAL.


InquiryId :  19189  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 09:50:05  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:40:36

Hi,
UPLOADING PICTURE-
1)Login to the back office of your .Com site using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:40:30

Hi,
UPLOADING PICTURE-
1)Login to the back office of your .Com site using Log in and password.
2)Click on Upload your website photo link.
3)click on Browse and attach the url of your image.
4)Click on Upload/Update button.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 09:50:05

where do I go to download my personal photo to my websites?


InquiryId :  19190  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 10:13:35  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:39:46

Hi,
Please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:39:42

Hi,
Please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 10:13:35

Hello, I am travelling with my elderly parents. My father cannot ben his leg and will have to travel in a wheelchair. Can you please assist with the airline, car, and hotel reservation to accomodate this disability?


InquiryId :  19199  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 11:28:44  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:39:00

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:38:54

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 11:28:44

Itinenary info.says pending clients reply? How to do that? Already supplied form of payment! E-mail said exactly same thing as int.track!Help please boat sails in 1-week.R.Lunde/S.Peterson


InquiryId :  19200  InquiryType :  Magazines  DateAndTime :  2007-10-12 11:32:31  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:30:37

Hi,
You payment for $39.94 monthly membership fee failed. Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:30:32

Hi,
You payment for $39.94 monthly membership fee failed. Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 11:32:31

My recurring order fail.????What did I order? Is this my 39.99 or my 19.99 charges per month your talking about.IF so there should be no problem on this credit card. Order NO. 100043216..What card are you using?? Mr Burton


InquiryId :  19201  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 11:35:08  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:38:18

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:38:13

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 11:35:08

is there a way I can look up a reservation I have the credit card, and the travelers name. We do not have the confirmation number. Please help we need to know when they are leaving


InquiryId :  19206  InquiryType :  New Reservation  DateAndTime :  2007-10-12 13:13:16  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:26:36

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:26:31

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 13:13:16

Searching for flight and hotel for a friend from Birmingham to Las Vegas. He wants to stay at the Green Valley Ranch. No problem finding it.. but the BOOK button doesn;t seem to work! Here\'s the link: https://www.world-venture.com/hotel_list_multi.html?reqid=20071012130318664.477


InquiryId :  19210  InquiryType :  Flight  DateAndTime :  2007-10-12 13:32:34  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:36:24

Hi,
IF you have already submitted your reservation request and wanted to make the changes, get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:36:18

Hi,
IF you have already submitted your reservation request and wanted to make the changes, get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 13:32:34

I NEED LATER TIME TO LEAVE ON NOV 1. WOULD LIKE TO ARRIVE BACK IN DALLAS ON NOV 4 BETWEEN 10 AM & 12 PM. Trying to book under Rachel Hughes Booking ID#862347


InquiryId :  19217  InquiryType :  New Reservation  DateAndTime :  2007-10-12 14:20:06  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:21:44

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:21:39

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 14:20:06

I need some help scheduling for a cruise


InquiryId :  19219  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 14:48:09  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:35:13

Hi,
The airport code is RSW.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:35:08

Hi,
The airport code is RSW.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 14:48:09

I keep putting in Ft. Myers Florida and it tells me there is no airport there......yes there is


InquiryId :  19222  InquiryType :  Magazines  DateAndTime :  2007-10-12 15:05:06  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:18:52

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:18:47

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 15:05:06

hey DON lapree, i am trying to get a refund for the greatest vitamin in the world, one of your programs, i made a second request for a full refund and no answer yet,,,what is going on ,,,--- please EXPEDITE my refund responsible: a


InquiryId :  19223  InquiryType :  New Reservation  DateAndTime :  2007-10-12 15:10:13  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:18:17

Hi,
Please contact the Airlines directly for that as we no longer book Flights. Our website shows only search results and to actually book it you will be redirected to the airlines web site.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:18:11

Hi,
Please contact the Airlines directly for that as we no longer book Flights. Our website shows only search results and to actually book it you will be redirected to the airlines web site.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 15:10:13

I have multiple flights for a party of 8 to fly into costa rica and needed some help.


InquiryId :  19229  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 16:32:32  Status :  Pending
Customer submitted at 2007-10-12 16:32:32

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InquiryId :  19230  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 16:32:32  Status :  Pending
Customer submitted at 2007-10-12 16:32:32

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InquiryId :  19236  InquiryType :  Hotel  DateAndTime :  2007-10-12 19:37:28  Status :  Replied and Resolved
Replied By Nick at 2007-10-12 18:33:00

Hi,
Please give a search using the Power search toolbar ans submit yuor reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-12 18:32:55

Hi,
Please give a search using the Power search toolbar ans submit yuor reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 19:37:28

How do I look up a certain hotel


InquiryId :  19238  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-10-12 20:17:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-12 23:41:36

Hi
Please login to your dot biz and go to marketing and then marketing assets from the drop down menu , accept the disclaimer and go to the next page where you can order business cards.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-12 20:17:02

How do I order business cards? Thanks, Carla


InquiryId :  19239  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-12 20:19:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-12 23:49:44

Hi
You need to take the RTA membership and then sell a piece of non air travel , pass the RTA exam and upload your photo to receive the RTA card .

Thank you
WorldVentures Team

Customer submitted at 2007-10-12 20:19:35

What exactly must I do to receive RTA id card? Do I need to book one item? Sponsorship counts? Thanks, Carla


InquiryId :  19240  InquiryType :  New Reservation  DateAndTime :  2007-10-12 20:32:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-12 23:47:29

Hi
Please send an email to travel@worldventures.com .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-12 20:32:27

tried booking royal caribbean grandeur of the seas. jan 17th leaving tampa. Said no details available. Royal Caribbean site has available now. Why doesn\'t worldventure site. I am a member of worldventures and would like to promote but these type of issues raise doubts. Please advise.


InquiryId :  19243  InquiryType :  Existing Reservation  DateAndTime :  2007-10-12 20:49:23  Status :  Pending
Customer submitted at 2007-10-12 20:49:23

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InquiryId :  19244  InquiryType :  Flight  DateAndTime :  2007-10-12 21:14:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-12 23:56:36

Hi
When you book for flights, you will be redirected to the vendor site like expedia and you need to book there. What problems are you facing while booking on the vendor site ?

Thank you
WorldVentures Team.

Customer submitted at 2007-10-12 21:14:52

not sure about using expedia.com. having trouble on booking on expedia through barbara\' sight.


InquiryId :  19246  InquiryType :  Flight  DateAndTime :  2007-10-12 21:20:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-12 23:57:57

Hi
What is the error when you submit your details ? Also , if you are using internet explorer, please delete all temporary internet files and try again .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-12 21:20:27

having trouble booking. wont take information. (expedia.com)


InquiryId :  19250  InquiryType :  General Questions  DateAndTime :  2007-10-12 21:40:14  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 04:18:09

Hi,
The member ID you have provided me is incorrect. Please provide me the correct member ID to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 04:18:04

Hi,
The member ID you have provided me is incorrect. Please provide me the correct member ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-12 21:40:14

I enrolled someone, but spelled their name wrong. So their replicated website URL is also wrong. They want to enroll some people, but cannot get into their website!!! Please change the name... ID 905622. The names says: Angelo Kakfis It should be: Angelo Kafkis. I need help ASAP, so he can enroll his new people and put his direct deposit information in. Thanks


InquiryId :  19252  InquiryType :  Genealogy  DateAndTime :  2007-10-12 22:35:13  Status :  Replied and Resolved
Replied By Diana M at 2007-10-16 09:55:57

Hello, I have ck the sight and everything is fine. I corrected the name as Kafkis. Thanks Diana
Customer submitted at 2007-10-12 22:35:13

I enrolled someone just now and I typed their name wrong. They cannot get into their website using either their correct name or the incorrect one. They want to sponsor someone under them ASAP and need to get this corrected. The ID is 905622. The name is Angelo Kakfis. (Incorrect) The CORRECT name should be Angelo Kakfis. Can someone correct the name and see why we cannot enter the website? We are trying the.biz website. ID 905622 password is password I sent an e-mail earlier, I thought just the name was wrong, but now we cannot get into the website. Please help


InquiryId :  19255  InquiryType :  Existing Reservation  DateAndTime :  2007-10-13 01:08:48  Status :  Pending
Customer submitted at 2007-10-13 01:08:48

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InquiryId :  19256  InquiryType :  Existing Reservation  DateAndTime :  2007-10-13 01:33:00  Status :  Pending
Customer submitted at 2007-10-13 01:33:00

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InquiryId :  19260  InquiryType :  Dot Biz  DateAndTime :  2007-10-13 07:04:29  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 04:14:09

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 04:14:04

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 07:04:29

When I attermpt to login to my geneology page, I put in my login and p/w, but it tells me login is incorrect (using the same l/i, p/w as the rest of my site) HELP


InquiryId :  19263  InquiryType :  Existing Reservation  DateAndTime :  2007-10-13 07:57:38  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:39:13

Hi,
For any cancellation or changes you have o come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:39:09

Hi,
For any cancellation or changes you have o come back to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 07:57:38

I need to cancel her reservation, it was booked last night. Tracking #GRPQOOXOLOOB Thanks.


InquiryId :  19266  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-10-13 09:21:57  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 04:24:54

Hi,
We do not offer that.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 04:24:49

Hi,
We do not offer that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 09:21:57

What do you suggest or offer for color bus. cards?


InquiryId :  19268  InquiryType :  Existing Reservation  DateAndTime :  2007-10-13 09:29:37  Status :  Pending
Customer submitted at 2007-10-13 09:29:37

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InquiryId :  19269  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-13 09:36:55  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 04:26:53

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 04:26:49

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 09:36:55

When I go to pay for my RTA card, the transaction keeps failing. I\'m using a valid credit card that I know I can use. What am I doing wrong? Please contact asap. Thank you!


InquiryId :  19270  InquiryType :  Dot Biz  DateAndTime :  2007-10-13 10:01:54  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 23:10:45

Hi,
There was some technical problem from our end. It will be fast from next time.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 23:10:37

Hi,
There was some technical problem from our end. It will be fast from next time.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 07:13:33

Im glad this is working now. But the problem is that it took you 5 days to get back to me and get this fixed. How can you run a business like this, I had to blow off a new member for 5 days, great way to start off a new business for him, with no answers for 5 days and live help that takes that long. This is not good.
Replied By Nick at 2007-10-17 23:31:06

Hi,
Their web site URl is http://tandestiny.worldventures.biz. They can login now.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-17 23:30:56

Hi,
Their web site URl is http://tandestiny.worldventures.biz. They can login now.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-14 08:39:36

Thanks for getting back to me over 24 hours later, thats great. Cheyco, Inc. (ID# 905598) This the one that I signed up on Friday night. I have a confirmation that they are signed up and credit card was charged, but they have no website.
Replied By Nick at 2007-10-14 04:26:15

Hi,
The Member ID you have provided me is incorrect. Please provide me the correct member ID.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 04:26:10

Hi,
The Member ID you have provided me is incorrect. Please provide me the correct member ID.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 10:01:54

I set up a new RTA last night, his website is not working. When I signed him up, we put the membership in his company name. Cheyco, Inc. (ID# 905598) Please advise Mike Luntz 889462 michael.luntz@sbcglobal.net


InquiryId :  19275  InquiryType :  Existing Reservation  DateAndTime :  2007-10-13 12:11:03  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:38:36

Hi,
Please get connected to live chat by selecting Tech Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:38:28

Hi,
Please get connected to live chat by selecting Tech Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 12:11:03

I changed my password and it said it updated it but i can\'t login. Help!


InquiryId :  19279  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-13 12:51:00  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:06:37

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:06:32

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 12:51:00

I am using the powersearch engine to book a cruise and it keeps poping up that there is no information available for this cruise. Whats does that mean? Do I have call you? or Do I have book directly with the vendor? What is the best to handle this issues?


InquiryId :  19280  InquiryType :  General Questions  DateAndTime :  2007-10-13 12:52:02  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:07:37

Hi,
Please contact Greatest Vitamins directly for any refund.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:07:33

Hi,
Please contact Greatest Vitamins directly for any refund.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 12:52:02

Hello Don Lapre, Im glad to see that you are still at a business. I canceled my status with The Greatest Vitamins in the World in February 07 and still havent received my refund? Can you help me? Roger Allen


InquiryId :  19283  InquiryType :  Existing Reservation  DateAndTime :  2007-10-13 13:43:39  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:37:51

Hi,
Please E-mail your photo and logo to wvphotoid@hotmail.com and I will upload it for you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:37:44

Hi,
Please E-mail your photo and logo to wvphotoid@hotmail.com and I will upload it for you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 13:43:39

I have spent the last hour trying to upload a logo for my sight and also a picture of my self and all programs and pictures I try to upload are denied right away. What program do I need to use?? I have tried to resize, uploading from different programs and all rejected.Please help me I am getting frustrated. Wesley


InquiryId :  19286  InquiryType :  Existing Reservation  DateAndTime :  2007-10-13 14:48:33  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:36:49

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:36:40

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 14:48:33

Please pass this on. Id#65676 http://www.ginosvitastore.com/ I would like a refund please for what I did not get. You were changing your product when Ed Levin sold me this for $2300. I would like a refund please. 904-317-2971 ginos_mail@yahoo.com Gene Wiley


InquiryId :  19295  InquiryType :  Magazines  DateAndTime :  2007-10-13 16:53:43  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:16:05

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:16:01

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 16:53:43

Please Cancel my membership ASAP


InquiryId :  19296  InquiryType :  Magazines  DateAndTime :  2007-10-13 16:54:00  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:15:41

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:15:37

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 16:54:00

Please Cancel my membership ASAP


InquiryId :  19297  InquiryType :  General Questions  DateAndTime :  2007-10-13 17:15:13  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:15:14

Hi,
You can earn commission by booking through us as well as if you book it yourself using our IATA number.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:15:10

Hi,
You can earn commission by booking through us as well as if you book it yourself using our IATA number.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 17:15:13

Thank you. Could you please send me more information? Are the commissions made only if booked off the website, or are we given an IATA#? What is the difference between you and GTI? Would love to find out more! Thank you.


InquiryId :  19298  InquiryType :  General Questions  DateAndTime :  2007-10-13 17:19:17  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:14:52

Hi,
You can earn commission by booking through us as well as if you book it yourself using our IATA number.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:14:48

Hi,
You can earn commission by booking through us as well as if you book it yourself using our IATA number.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 17:19:17

Thank you. Could you please send me more information? Are the commissions made only if booked off the website, or are we given an IATA#? What is the difference between you and GTI? Would love to find out more! Thank you.


InquiryId :  19301  InquiryType :  Hotel  DateAndTime :  2007-10-13 18:09:56  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:33:09

Hi,
You will get all the search criteria on the left side of you screen if you click on HOtel link on top.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:33:05

Hi,
You will get all the search criteria on the left side of you screen if you click on HOtel link on top.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 18:09:56

I am searching hotels in Poway, Ca, the search engine gives me 313 in the area, however some are an hour away. Is there a search for hotels only in Poway?


InquiryId :  19303  InquiryType :  Flight  DateAndTime :  2007-10-13 19:20:39  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:28:56

Hi,
Web Fares keep fluctuating. So the price you gat earlier is no longer available. You can book with the airlines directly.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:28:52

Hi,
Web Fares keep fluctuating. So the price you gat earlier is no longer available. You can book with the airlines directly.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:28:51

Hi,
Web Fares keep fluctuating. So the price you gat earlier is no longer available. You can book with the airlines directly.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-14 10:48:49

hi, I contacted the airlines and they have not heard of world ventures. the cost of the ticket is $200. more. how can i book through world ventures? thank you, denise piazza
Replied By Nick at 2007-10-14 05:32:10

Hi,
PLease contact the airlines directly to purchase your tickets.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:32:05

Hi,
PLease contact the airlines directly to purchase your tickets.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 19:20:39

Hi, thankyou for your support. I have been trying to book this reservation all day. It will not open up to the details. I would like to fly form TUS to BOS on !@/21/07-12/30/07. leaving tus at 10:35am arriving on bos at 9:40pm. returning 12/30 leaving bos at 12:35pm-7:50pm-tus. the cities are tucson, az and boston, ma. Please help or let me know you can't or what I can do to help myself. thank you. denise piazza


InquiryId :  19304  InquiryType :  General Questions  DateAndTime :  2007-10-13 19:26:23  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:26:59

Hi,
When was she enrolled and did she paid by credit card or ACH?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:26:55

Hi,
When was she enrolled and did she paid by credit card or ACH?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 19:26:23

I have a rep # 905680 that we placed in my downline. She received her welcome email with her websites and password to get into her back office. She is not able to get onto her websites. I have tried as well with no success. Can you help us? Her url name is kathymcdonald.worldventures.com or .biz.


InquiryId :  19305  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-13 19:32:11  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:25:54

Hi,

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 19:32:11

DOWNLOADING THE POWER SEARCH TOOL FROM MY SITE PUTS A HITCH HIKER VIRUS (ABOUT BLANK)ON MY COMPUTOR. I purchased a removal tool which removed the virus. when i downloaded the search tool again, it returned. what is the remedy for this problem?


InquiryId :  19306  InquiryType :  Video Training  DateAndTime :  2007-10-13 19:44:43  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:25:35

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Test Link to take the test.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:25:30

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Test Link to take the test.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 19:44:43

hello: i am a new member and i am wanting to get into the system and take my test to become a travel agent. could you please let me know exactly how i do that on the webb site. thanks alot sharon hawk


InquiryId :  19308  InquiryType :  Existing Reservation  DateAndTime :  2007-10-13 20:18:54  Status :  Replied and Resolved
Customer submitted at 2007-10-13 20:18:54

Fuck you and your web site that doesn\'t allow me to surf on or go back because you make my broswer return to your site. Fuck you.


InquiryId :  19309  InquiryType :  Dreamtrips  DateAndTime :  2007-10-13 20:21:23  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 13:20:06

Here are the prices for the Alaska cruise, Inside is : $698.14 total including all port charges and taxes. Outside is $823.15 Balcony is $1263.15 total including all port charges and taxes.
Customer submitted at 2007-10-13 20:21:23

We are currently looking at the alaska cruise and the price states $369.00 per person \"including\" port fee\'s and taxes. A week ago when we booked the cruise it stated $369.00 plus port fee\'s and taxes \"not included\". It looks like the price has changed in the past week. How do we take advantage of the \"new\" price. Thanks, Jane Bowers


InquiryId :  19311  InquiryType :  New Reservation  DateAndTime :  2007-10-13 21:29:24  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 05:21:00

Hi,
When was he enrolled?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:20:56

Hi,
When was he enrolled?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 21:29:24

i forgot to put in the url number for the new rep. her associates # is 905732. please assist


InquiryId :  19312  InquiryType :  Existing Reservation  DateAndTime :  2007-10-13 21:36:56  Status :  Pending
Customer submitted at 2007-10-13 21:36:56

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InquiryId :  19315  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-13 22:37:34  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 23:11:34

Hi,
I have forwarded your complaint to our technical department and they will investigate on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 23:11:29

Hi,
I have forwarded your complaint to our technical department and they will investigate on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 09:32:25

hey nick did youread what i wrote?. how can it be my computor problem if the virus comes from the toolbar? do you not think that this might be somthing you want to check on the toolbar system program itself?
Replied By Nick at 2007-10-17 23:27:06

Hi,
I am referring to your computer system administrator.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-17 23:26:58

Hi,
I am referring to your computer system administrator.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-15 06:55:10

are you refering to the website administrator or my computor system administrator. if it my computor system yo refer then i remind you that. i rid it from my computor system but it returns when the tool bar is re-downloaded. being that the case would this not be an error that is is in the prgram itself?. i certainly dont feel comfortable sharing the website to customers if they stand the chance of recieving a virus.
Customer submitted at 2007-10-14 16:03:38

are you refering to the website administrator or my computor system administrator. if it my computor system yo refer then i remind you that. i rid it from my computor system but it returns when the tool bar is re-downloaded. being that the case would this not be an error that is is in the prgram itself?. i certainly dont feel comfortable sharing the website to customers if they stand the chance of recieving a virus.
Replied By Nick at 2007-10-14 05:24:37

Hi,
Please contact your sytem admin for more details. This is your system problem and can only be rectified by your sytem administrator.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 05:24:33

Hi,
Please contact your sytem admin for more details. This is your system problem and can only be rectified by your sytem administrator.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-13 22:37:34

my power search tool bar is infected with a hith hiker virus (about blank). I bought software to remove it from my computer. it removed toobar. when i reinstalled and ran toolbar the virus returned. what can be done about this problem?


InquiryId :  19323  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-10-14 03:27:32  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 04:32:50

Hi,
Business cards are outsourced.Please call AAA Full Color Printing 888 203 1301. They handle the business card.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 04:32:45

Hi,
Business cards are outsourced.Please call AAA Full Color Printing 888 203 1301. They handle the business card.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-14 03:27:32

I ordered my buusiness cards a week ago on Fri. Oct 5, and I still have not received them. Can you tell me what is the delay? I read that it would be four business days. Thanks, Michele


InquiryId :  19324  InquiryType :  Dot Biz  DateAndTime :  2007-10-14 03:30:27  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 04:31:56

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Genealogy and Commission. From there you have to again login. please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen.

Regarding Business cards, please call AAA Full Color Printing 888 203 1301. They handle the business card.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 04:31:51

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Genealogy and Commission. From there you have to again login. please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen.

Regarding Business cards, please call AAA Full Color Printing 888 203 1301. They handle the business card.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-14 03:30:27

I am having problems navigating the backoffice. I have some questions on how I get to my genealogy.I just sent a question on my business cards and made an error typing my phone number. (Sorry)


InquiryId :  19325  InquiryType :  Magazines  DateAndTime :  2007-10-14 05:21:40  Status :  Replied and Resolved
Replied By Nick at 2007-10-14 04:30:17

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-14 04:30:11

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-14 05:21:40

travel


InquiryId :  19327  InquiryType :  Events  DateAndTime :  2007-10-14 08:18:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 23:59:11

Login to your .biz site back office and click on the event confirmation link under events tab and print the ticket.

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 08:18:43

Hi again, I went to the training in Dallas yesterday and they took my confirmation letter. I need a copy of that for tax purposes. How do a get that copy?


InquiryId :  19329  InquiryType :  Existing Reservation  DateAndTime :  2007-10-14 09:42:22  Status :  Pending
Customer submitted at 2007-10-14 09:42:22

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InquiryId :  19332  InquiryType :  New Reservation  DateAndTime :  2007-10-14 10:27:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 23:53:12

Please come to live chat and refer the booking id number of the previous reservation and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 10:27:59

I have booked a flight and hotel, and would like to book the same flight and hotel for friend. But when I choose the hotel, a different flight comes up. Is there a way to change your flight.


InquiryId :  19337  InquiryType :  General Questions  DateAndTime :  2007-10-14 11:14:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 23:34:24

Flight reservation will not show up in your back office, we only search for air reservation request but the bookings will be made directly on airlines/merchants site from where the quote was found.

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 11:14:37

a friend Booked a flight to Narita, Japan it does not show up


InquiryId :  19339  InquiryType :  Magazines  DateAndTime :  2007-10-14 11:20:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 23:33:00

Could you please be clear on your question?

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 11:20:05

New travel opportunities to Australia?


InquiryId :  19346  InquiryType :  General Questions  DateAndTime :  2007-10-14 12:31:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 23:14:33

Download the toolbar using IE browser and run any search to get the best quote searching numberous websites.

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 12:31:04

I need to find out how to use the toolbar properly.


InquiryId :  19347  InquiryType :  Magazines  DateAndTime :  2007-10-14 12:37:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 23:13:20

How did you come to know about this program, this is a referal travel agent program, please call our customer service at 972 805 9600 anytime between 10am to 5pm cst Monday to Friday and our representative will help you more about the program

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 12:37:49

Greetings, I am inquiring on how to become an affiliate. Please forward me any information you have. Thank you in advance. Sarah Mills


InquiryId :  19349  InquiryType :  Magazines  DateAndTime :  2007-10-14 13:25:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 23:11:11

Please run a powersearch under hotel tab to get a quote, if you have any problem please come to live chat selecting travel department.

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 13:25:51

to book the four seasons hotel in boston ma for 3 nights from 12/29/07 to 1/1/08 2 adults and 1 child 9 yrs old want either 2 double beds or a jr sweet with double beds in each room.


InquiryId :  19351  InquiryType :  General Questions  DateAndTime :  2007-10-14 14:10:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 23:03:19

Please call our customer service at 972 805 9600 and our representative will help you

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 14:10:50

I need to reach Justin. Please have him contact me at 619-886-0230 or HardAground@gmail.com. Thanks Kevin


InquiryId :  19364  InquiryType :  Hotel  DateAndTime :  2007-10-14 16:36:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 00:47:07

Hi,
Please intiate livechat with the travel department and we will be able to assist you in checking your reservation .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-14 16:36:52

I reserved a hotel room online this afternoon and never got a confirmation number. Please email me AS SOON as you get this. I am very nervous as I entered valuable Credit Card Information and never got a response. Thank you. Name: Scott M. Doyle Last 4 of Credit Card: 3009


InquiryId :  19367  InquiryType :  compliance  DateAndTime :  2007-10-14 15:20:47  Status :  Pending
Customer submitted at 2007-10-14 15:20:47
Other Compliance Related Inquiries
On business card can I say something like: Looking for a vacation of a life time Travel with WorldVentures World Ventures Your Dream Trips at Wholesale or Where you are always special with me Come travel with World Ventures


InquiryId :  19368  InquiryType :  Dreamtrips  DateAndTime :  2007-10-14 16:55:54  Status :  Replied and Resolved
Replied By Mike K at 2007-10-15 12:50:47

Please follow these instructions, Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-14 16:55:54

looking for deals on disney world vacations, can you help?


InquiryId :  19372  InquiryType :  Magazines  DateAndTime :  2007-10-14 17:43:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 22:11:01

Could you please be clear what is the problem?

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 17:43:48

I\'m having trouble placing my $99mo. auto magazine order


InquiryId :  19377  InquiryType :  Dreamtrips  DateAndTime :  2007-10-14 19:07:44  Status :  Replied and Resolved
Replied By Mike K at 2007-10-15 12:54:40

Thank you for pointing out that typo, we are currently working to fix them, thank you.
Customer submitted at 2007-10-14 19:07:44

Hello, Which is it? MSC Lirica WEST on the first page and in the link name and EAST in the details! This has to be a bug!


InquiryId :  19387  InquiryType :  General Questions  DateAndTime :  2007-10-14 20:17:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 21:51:09

Yes, the price mentioned in the final page is including all fee and taxes.

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 22:58:27

Thank you - so I had to go all the way through like I was really making a reservation. I\'m looking at the Alaska in Sept. 08 trip. When it says the total in the little box at right - is that indeed the FULL total including port fees and taxes? ($698.14) Thanks for a return clarification. Denise
Replied By risaf risaf at 2007-10-14 20:50:20

Click on the dreamtrips link on your .com site and check for the pricing of the Dreamtrips of your intrest.

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 20:17:57

DREAMTRIPS: What is your new process to learn the pricing of the DreamTrips you have now marked "Too low to advertise"? Please advise. Though it tells a member to click here, there is no obvious information. Thanks,


InquiryId :  19396  InquiryType :  Existing Reservation  DateAndTime :  2007-10-14 22:04:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 00:40:29

Hi,
Since it is a flight reservation , please contact the merchant or the airline directly to make changes.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-14 22:04:45

I want to know if I can change my reservation from 10/19-10/20 to 10/20-10/21? The hotel said I need to ask expedia. Can you change reservations or do I need to go through expedia. Also will there be a $25 charge? Thanks


InquiryId :  19400  InquiryType :  New Reservation  DateAndTime :  2007-10-14 22:32:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 21:55:33

Please come to live chat selecting travel department or email the inquiry to travel@worldventures.com and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 22:32:13

Trying to shop for cruise but I m only getting this message: Trip name: 4 Night Bahamas from $199 Cruise Line: Royal Caribbean Ship Majesty of the Seas Departure Date 03/03/2008 No cruise information is available on this particular date


InquiryId :  19405  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-14 23:49:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-14 22:38:24

1.You can signup your member from your .biz site front page, check for sign up now link just beside login link on the top of the .biz site front page or you can also sign up from your Binary tree under the Genealogy link

2.http://sheilatesta.worldventures.biz/, click on the link and you will find the login link on right hand top corner of the page and insert your user id(member id:842898) and password to login to your .biz site back office

3.Login to your .biz site back office, click on RTA home link under RTA tab and scroll down to take test and upload photo, once you complete these formalities your RTA card will be mailed to you.

4.Please call our membership cancellation department at 972 805 9954 anytime between 8AM-8PM CST Mon - Friday and our representative will help you cancel Dreamtrips

Thank You
WorldVentures Team
Customer submitted at 2007-10-14 23:49:34

1. I would like to sign up a new represntative. How do I do that? 2. I don\'t know how to get into my back office. Can you show me how? 3. I need a new id card for myself. How do I get one? 4. I don\'t want to keep paying for the dreamcard, but I want to keep my RTA card. How do I drop the one and keep the other?


InquiryId :  19407  InquiryType :  Flight  DateAndTime :  2007-10-15 00:31:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 00:39:23

Hi,
Flight reservations will not show up on your website as there is no commission for air bookings.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 00:31:20

I booked flights from my site here and I dont see the record. It is on expedia. Will it show up on my account here and where is it?


InquiryId :  19410  InquiryType :  Existing Reservation  DateAndTime :  2007-10-15 05:51:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 22:37:57

Hi,
Your weburl is Potofgold and your member id/user id is 878687 . Please login with this user id and the correct password .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 05:51:58

I forgot my user id #. I remember my password. Can you please forward it to me? Also, I cannot log on to my .biz site. It says it is under construction. 123Registration.com. What\'s going on?


InquiryId :  19411  InquiryType :  Dreamtrips  DateAndTime :  2007-10-15 05:52:41  Status :  Replied and Resolved
Replied By Mike K at 2007-10-15 12:57:17

I have forwarded this to the agent working this trip, she will contact you today.
Customer submitted at 2007-10-15 05:52:41

I still have not received any information regarding Dreamtrip to LasVegas Flamingo for November 1-4, 2007. The confirmation email said I would be receiving a detailed email about 45 days before the trip. We are way past that now. I am starting to get concerned that something is wrong. Also, when I put in my booking number it tells me there is no such booking number.


InquiryId :  19416  InquiryType :  General Questions  DateAndTime :  2007-10-15 07:38:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:40:18

Hi,
Please call our cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 07:38:58

I would like to cancel my RTA portion of WV, however I would still like to keep my dreamtrips. Thanks, Delia Curley


InquiryId :  19417  InquiryType :  New Reservation  DateAndTime :  2007-10-15 08:13:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:41:14

Hi,
Please initiate livechat with the travel department in the morning and a cruise agent will assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 08:13:47

Hi I,m having trouble making a cruise resrvation, with NCL Cruise Line. Dates are 4/40/08-4/27/08 to Bermuda. The Dawn is the name of the ship, leaving from New York. Valorie Gulston RTA 904514


InquiryId :  19418  InquiryType :  Existing Reservation  DateAndTime :  2007-10-15 08:26:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 22:35:11

Hi,
Please use the powersearch to get the best available fares. For further assistance, please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 08:26:13

I inquired about car rental service about two weeks ago and they said they would get back to me in a day. I have not heard anything and now rates are up by $50.00. Could you please let me know how to proceed. thanks Wendy


InquiryId :  19419  InquiryType :  General Questions  DateAndTime :  2007-10-15 08:34:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:42:31

Hi,
Please contact our customer support at 972 805 9600 .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 08:34:28

I want to be reimbursed for my purchase of your vitamin business on 08/05/2007, which I returned your package well before the month was up. I want my refund of $1,858.00 ASAP! Please forward this to Don Lapre himself now!!!


InquiryId :  19420  InquiryType :  Group Reservation  DateAndTime :  2007-10-15 08:52:00  Status :  Replied and Resolved
Replied By Mike K at 2007-10-15 13:00:30

Please follow these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-15 08:52:00

I would like to book a cruise for 6 adults and 3 children leaving from Galveston. My available time period is March 15-22. It can be anytime within that bracket and any amount of days. We will need 3 cabins. we would like to book as soon as possible. We would like Cozumel to be one of the ports. Thank you for your help.


InquiryId :  19424  InquiryType :  Group Reservation  DateAndTime :  2007-10-15 10:25:06  Status :  Replied and Resolved
Replied By Mike K at 2007-10-15 13:01:05

Please follow these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-15 10:25:06

Need help planning a cruise for 30-40 people to Cozumel, Mexico for the month of July 2008 for 5-7 days.


InquiryId :  19425  InquiryType :  Existing Reservation  DateAndTime :  2007-10-15 10:34:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 22:32:46

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 10:34:59

Hi, I would like to know how to cancel my $40 per month membership. thx, Shana Bliven


InquiryId :  19426  InquiryType :  General Questions  DateAndTime :  2007-10-15 11:05:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:43:14

Hi,
Please login to see those low prices. Only members can view those prices.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 11:05:28

Where do I see how much the \"priced too low to advertise\" DreamTrip prices are?


InquiryId :  19437  InquiryType :  Existing Reservation  DateAndTime :  2007-10-15 12:05:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 22:31:35

Hi,
The reservation is successfully booked and an email has been sent to you . If you have not received, please come to livechat with the travel department.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 12:05:37

I am trying to find out the status of a hotel reservationI booked today at 1:00 pm. I have not recieved any tracking information or confirmation that the Hotel has been booked. The tracing # Iam inquiring about is GRPUL212047W Can you please advise me of the status


InquiryId :  19438  InquiryType :  New Reservation  DateAndTime :  2007-10-15 12:10:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:36:18

Hi,
Please go to your travel site and use the powersearch to get the best available fares.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 12:10:28

My name is Robert Niles and I am a RTA for WorldVentures. I am inquiring on behalf of some friends who would like to take a trip from Omaha to Chicago departing 11-2-07 returning 11-5-07. We need to know the price for 3 roundtrip flights and 1 one-way flight, as well as 1 hotel room for them to share. The hotel needs to be close to the shopping on Michigan Ave (preferably Hotel 71 or Embassy Suites Downtown) and will need to be reserved for 3 nights. Please help me figure out a price to quote them. THANKS!


InquiryId :  19444  InquiryType :  Dreamtrips  DateAndTime :  2007-10-15 13:04:08  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 12:55:09

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-15 13:04:08

I cant see the prices of some of the Dream Trips even after I log in. Each time it says to log in to view them but obviously Im logged in or I couldnt write this. Hopefully it will be fixed soon. Hard to show people when we can see the prices even when logged in. Tom


InquiryId :  19447  InquiryType :  Flight  DateAndTime :  2007-10-15 13:32:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 22:29:29

Hi,
For flight reservations, you will not be paid any commission .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 13:32:34

What is the book direct for flight reservation in relation to travel agent credit?


InquiryId :  19451  InquiryType :  Existing Reservation  DateAndTime :  2007-10-15 14:00:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 22:28:42

Hi,
For flight reservations, you need to check directly with the airlines as it is booked directly on their site.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 14:00:45

This is my first time to book a flight with world ventures. I tried to pull up my itenerary with my id number. And its not letting me.


InquiryId :  19452  InquiryType :  Dot Biz  DateAndTime :  2007-10-15 14:03:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:24:22

Hi,
Please install the latest version of adobe flashplayer in order to access the videos.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 14:03:26

The videos do not work on my dot Biz. They are irratic and inaudible.


InquiryId :  19453  InquiryType :  New Reservation  DateAndTime :  2007-10-15 14:25:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:23:37

Hi,
Please use the powersearch to get the best available fares .Also , if you want to carry your dog, please call up the specific airlines to know the rules .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 14:25:40

I need to make a reservation for Nov. to go to GA. and I need help making that but I also have a dog that will be traveling with me. Also my dog is a Therapy dog so that all makes a differens and I need to know how to make the reservation.


InquiryId :  19454  InquiryType :  New Reservation  DateAndTime :  2007-10-15 14:31:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-28 21:26:38

We will be not be able to do that if you have already made the booking through Carnival

Thank You
WorldVentures Team
Customer submitted at 2007-10-21 03:12:54

I booked with Carnival cruise lines and wanted for your company to take over the booking since your prices are better. 4 Night Baha Mexico $189.00 Carnival was $275.p/p
Replied By risaf risaf at 2007-10-17 20:43:32

Is it for a Dreamtrip cruise or a normal cruise reservation request that you are unable to book?

Thank You
WorldVentures Team
Customer submitted at 2007-10-15 14:31:20

I want to book this room and I'm not able to now. What is going on? Did you remove these prices for December or what? I sent an email Last week and no one has responded. Julie Casillas 4 Night Baja Mexico from $189 Cruise Line name Carnival Cruise Lines Ship Carnival Paradise Departure Date 12/10/2007 Deck Empress Room Name Interior Upper/Lower Stateroom-1A Price 239.00 Estimated tax: 28.68 Estimated Total price:506.68 The final total will be very close to the estimated total. We will email you the final total. Passenger Info My Itinerary|GROUP TRAVEL| My Shopping Cart|Refer My Website| CUSTOMER SUPPORT | Login FLIGHTS HOTELS CARS CRUISES VACATIONS SPECIALS DREAMTRIPS Trip name: 4 Night Baja Mexico from $189 Cruise Line: Carnival Cruise Lines Ship Carnival Paradise Departure Date 12/10/2007 Penthouse Suite-12Decks : Upper $689.00per person Suite-11Decks : Verandah $589.00per person Oceanview Stateroom-6DDecks : Empress $379.00per person Oceanview Stateroom-6CDecks : Upper $349.00per person Oceanview Stateroom-6BDecks : Main $319.00per person Oceanview Stateroom-6ADecks : Riviera $289.00per person Oceanview Porthole Stateroom-5ADecks : Riviera Main Upper Empress $289.00per person Interior Stateroom-4CDecks : Upper $299.00per person Interior Stateroom-4BDecks : Main $289.00per person Interior Stateroom-4ADecks : Riviera $259.00per person Interior Upper/Lower Stateroom-1ADecks : Riviera Upper Empress $239.00per person Las Vegas caribbean mexico hawaii central america ski europe More Destinations We recommend IE, Netscape and Firefox for PC and Firefox for Mac. You must enable JavaScript and cookies for full functionality. Contact Us | FAQ | Privacy Policy | Terms of Use | Investor Relations | Employment Opportunities | Become an Affiliate © COPYRIGHT 2007 WORLDVENTURES HOLDINGS, LLC. ALL RIGHTS RESERVED. ANY UNAUTHORIZED USE IS A VIOLATION OF APPLICABLE LAWS.CST# 2080877-40, FLA SOT#36461, Nevada - NEV SOT# 2006-0008, Washington - WA SOT#602701665


InquiryId :  19459  InquiryType :  General Questions  DateAndTime :  2007-10-15 15:24:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:18:18

Hi,
Your membership has been cancelled and an email has been sent to you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 15:24:58

I would like to cancel my membership. Please let me know how to do this as soon as possible. Thank you, Kathy Gilman


InquiryId :  19465  InquiryType :  Dreamtrips  DateAndTime :  2007-10-15 16:39:35  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 13:27:18

Sorry, just the Alaska cruise on the 5th. We can book you on any cruise you find online if you go through powersearch.
Customer submitted at 2007-10-16 15:09:14

no something leaving like sept 7, or 8 or in that week
Replied By Mike K at 2007-10-16 07:35:39

We have an Alaska cruise leaving September 5th.
Customer submitted at 2007-10-15 16:39:35

do you have any cruises comming in sept 8, leaving


InquiryId :  19469  InquiryType :  Flight  DateAndTime :  2007-10-15 17:15:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 22:25:35

Hi,
Please give the search through international consolidator to get the results. It is displayed just below the Quick flight reservations .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 17:15:13

i can,t book a flight from newark, nj to ahemdabad, india. please help!


InquiryId :  19471  InquiryType :  Dreamtrips  DateAndTime :  2007-10-15 17:18:32  Status :  Replied and Resolved
Replied By Mike K at 2007-10-16 07:36:21

Inside is : $698.14 total including all port charges and taxes. Outside is $823.15 travelconn@juno.com says: Balcony is $1263.15 total including all port charges and taxes.
Customer submitted at 2007-10-15 17:18:32

what is the price on the alaska dreamtrip for september 2008 thank you


InquiryId :  19474  InquiryType :  General Questions  DateAndTime :  2007-10-15 18:31:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:03:03

Hi,
It will show up on your website , if they are successfully booked. Also , please give the tracking numbers of the booking, so that we can check it .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 18:31:59

I had booked my trip to acceleration in Vegas on my site and do not see any record of it. I booked Flight, Hotel and rent a car on my site?? Could you please let me know when I will see what commission if any will be available


InquiryId :  19477  InquiryType :  Flight  DateAndTime :  2007-10-15 18:47:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 22:22:18

Hi,
Are you looking for Jacksonville, Florida ? The code is JAX .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 18:47:22

HI, what is the city code for Jacksonville, Mississipi. I get an incorrect city from Internet explorer when I key the city.


InquiryId :  19479  InquiryType :  Magazines  DateAndTime :  2007-10-15 18:56:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:02:07

Hi,
Please initiate a livechat with the travel department as we need to speak with you regarding this reservation .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 18:56:12

why do they not have confermation


InquiryId :  19481  InquiryType :  General Questions  DateAndTime :  2007-10-15 18:59:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:00:41

Hi,
You need to use your member id and the password to login . Please let us know what password you are trying to use .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 18:59:52

I can not login I also can not get the the password reset to work for me. Please reset my password to password Thank you Randy Dalton 846781


InquiryId :  19483  InquiryType :  New Reservation  DateAndTime :  2007-10-15 19:15:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 20:59:16

Hi,
Please go to international consolidator to give the search .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 19:15:51

how do you know what city to put in I know that I want to get a quote from minneapolis to figi


InquiryId :  19486  InquiryType :  Existing Reservation  DateAndTime :  2007-10-15 19:23:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 22:10:52

Hi,
Please come to livechat with the travel department in the morning and a cruise agent will assist you .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 19:23:46

Please be advised, our cruise with the tracking number mentioned below needs to be canceled. My husband is ill and needs medical attention. We\'ve been trying to cancel our reservations for the past several days and have had no luck contacting a cruise agent. We\'re anxiously awaiting a response. Please cancel our reservations immediately. We\'re with the understanding that we will not be penalized with a cancellation charge being that the reservation was made 10/12, Friday evening. Thank you for your cooperation.


InquiryId :  19491  InquiryType :  New Reservation  DateAndTime :  2007-10-15 20:11:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 20:58:08

Hi,
Please initiate a livechat with the travel department .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 20:11:19

My reservation will not go through as it is not accepting my phone number


InquiryId :  19493  InquiryType :  Genealogy  DateAndTime :  2007-10-15 20:24:06  Status :  Replied and Resolved
Replied By Diana M at 2007-10-16 09:15:52

We have completed your change. Thanks Diana
Replied By Diana M at 2007-10-16 09:15:32

We have completed your change. Thanks Diana
Customer submitted at 2007-10-15 20:24:06

Hello. I requested a change in sponsorship for Jessica Purvis and have noticed that she is still not gold. Can you confirm that she was changed and the sponsorship was given to me.


InquiryId :  19494  InquiryType :  Dot Biz  DateAndTime :  2007-10-15 20:36:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 20:57:02

Hi,
If you are unable to enroll through your back office ,please submit the product order form and rep agreement form .

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 20:36:31

Is the server still down? We cannot get our enrollments to go through. thank you for your help! Monica Tubbs 910 938 5948 mtubbs@ec.rr.com


InquiryId :  19502  InquiryType :  All Other Commissions  DateAndTime :  2007-10-15 21:29:37  Status :  Replied and Resolved
Replied By Angela H at 2007-10-17 13:55:33

Dear Michelle, I have researched your travel commissions account. I was not able to locate a booking. If you could please fax me a copy of the confirmation email I will make sure that you will be receiving this commission. The fax number is 972-985-6842, please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-10-15 21:29:37

I assisted a client in booking a pre-paid rate through my website and do not find the booking in my back office site bookings. Is there a delay in how it takes to shows up? I booked it last weekend and I do not see the activity.


InquiryId :  19506  InquiryType :  Magazines  DateAndTime :  2007-10-15 22:49:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-15 21:21:31

Hi,
Would you like to cancel your membership? Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thank you,
WorldVentures Team.

Customer submitted at 2007-10-15 22:49:15

I need to know that you have discontinued my monthly rep fees...no one has verified this for me. Requested this two months ago, and want refunds....Let me know you will not be billing me again....will report to BBB if do not get results. Donna Anderson


InquiryId :  19508  InquiryType :  New Reservation  DateAndTime :  2007-10-16 00:17:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 22:07:50

Please run a powersearch under cruise tab to get a quote on cruise deals.

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 00:17:29

looking for new years eve cruises


InquiryId :  19509  InquiryType :  Dreamtrips  DateAndTime :  2007-10-16 04:13:15  Status :  Replied and Resolved
Replied By Mike K at 2007-10-16 07:41:50

Sorry, this is cruise only. Airfare is additional.
Customer submitted at 2007-10-16 04:13:15

does the cruise in dec 17 to 21st include airfare?


InquiryId :  19512  InquiryType :  General Questions  DateAndTime :  2007-10-16 06:49:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 22:20:47

I could see only car reservation was booked and not hotel

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 06:49:19

I went into my desk to find out if a booking showed up for a hotel, confirmation number: WCT7420. The car that I rented, number GRP4GSE2V309, however was there. Please check into this for my commission.


InquiryId :  19519  InquiryType :  General Questions  DateAndTime :  2007-10-16 07:37:46  Status :  Replied and Resolved
Replied By Nick at 2007-10-17 23:36:16

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-17 23:36:12

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 07:37:46

I cancelled my membership earlier this year. I am still receiving phone calls regarding upcoming events. How do I remove my name from this phone list. I want to confirm that my membership is fully cancelled.


InquiryId :  19522  InquiryType :  Dreamtrips  DateAndTime :  2007-10-16 08:36:40  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 12:56:10

please contact the agent working that trip, Randy Walker, at r.walker@worldventures.com
Customer submitted at 2007-10-16 08:36:40

I have not receive itinerary for the Baja Mexico cruise Nov 26. My ID is 843100. My name is Adria Evans. email bluebayou210@yahoo.com.


InquiryId :  19525  InquiryType :  New Reservation  DateAndTime :  2007-10-16 09:17:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 22:35:10

Please make sure you diable pop up blocker and submit the search request

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 09:17:27

need assistance on booking airline ticket with usairways. message window appears with directions yet nothing appears after clikcing on ok.


InquiryId :  19526  InquiryType :  New Reservation  DateAndTime :  2007-10-16 09:26:11  Status :  Replied and Resolved
Customer submitted at 2007-10-16 09:26:11

need assistance booking airline ticket with usairways. after clicking on it message box appears with directions after clicking on \"ok\" message box disappears and nothing else happens.


InquiryId :  19532  InquiryType :  Magazines  DateAndTime :  2007-10-16 10:21:53  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 22:43:27

You will have to submit payment update form available under the support request/online form link under suport tab to change the payment option for your monthly member ship and to change it on your magazine order,click on the Magazine link under Marketing tab and click on the Magazine dashboard link and you will find the payment update form in the next page to update payment information for magazine subscription.

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 10:21:53

I changed my billing in my backoffice to set up for automatic withdrawal from my checking. I want to make sure that the magazines subscription is doing this as well. Please advise if I need to change this option elsewhere.


InquiryId :  19538  InquiryType :  Magazines  DateAndTime :  2007-10-16 11:40:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 22:58:50

Login to your .biz site back office. click on the Magazine link under Marketing tab and click on the Magazine dashboard link and change the status to inactive and update it, this will cancel your magazine subscription

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 11:40:59

I would like to cancel my monthly subscription to the World Ventures Business magazine. Thank you.


InquiryId :  19542  InquiryType :  Dreamtrips  DateAndTime :  2007-10-16 12:43:33  Status :  Replied and Resolved
Replied By Mike K at 2007-10-17 08:37:45

Please contact April Devoe, she is the agent working this cruise. a.devoe@worldventures.com
Customer submitted at 2007-10-16 12:43:33

Hattie L. Baker #861575 and Patrick Lorzeille #863540 Signed up for the December dreamtrip cruise to Jamaica We both need more time to get a second occupant. Our friends declined the trip. We will surely each have a second occupant before November 15.


InquiryId :  19545  InquiryType :  All Other Commissions  DateAndTime :  2007-10-16 13:02:28  Status :  Replied and Resolved
Replied By Angela H at 2007-10-17 14:36:46

Dear Amanda, This commission is only paid on the base amount and varies from 5%-10%. Taxes, gratuity, port fees, and so forth do not play in to this amount. The amount of commission received by WorldVentures is set by the vendor and is subject to change. The commission we receive we split evenly with you the rep, you receive 50%. This is by far the most competitive compensation plan any company has ever dreamt of offering. The amount appearing in your backoffice is still set at 30% rather than the 50% we now offer. The backoffice will be updated soon with the 50%. I hope this has been helpful to you and feel free to write back with any further questions. Have a great week. Sincerely, Client Services
Customer submitted at 2007-10-16 13:02:28

I looked on my .biz site and saw that I only received a 2% commission on a $974 sale of cruises. Is that right, because if so, I am going to withdrawl my service to WorldVentures, because I was told something completely different.


InquiryId :  19546  InquiryType :  New Reservation  DateAndTime :  2007-10-16 13:34:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 23:04:23

Please run a powersearch under cruise tab to get a quote, if you have any problem email the enquiry to travel@worldventures.com or come to live chat selecting travel department.

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 13:34:27

Disney cruise 01/26/2008 to 02/02/2008 What is the price for 3rd and 4th guest on the 7 night western carribean cruise. deck 7 with balcony.


InquiryId :  19547  InquiryType :  New Reservation  DateAndTime :  2007-10-16 13:38:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 23:07:15

Our powersearch is programed to search travelocity website too and the results from travelocity should display, please provide me the search criteria you are looking for so that I can ask my tech support team to fix this if there is any problem

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 13:38:45

No reservation made yet. Can you tell me why World VEntures finds over 800 search results for hotels in Houston which does NOT include hotels such as the Four Seasons or Crowne PLaza. While a similar search on Travelocity brought 300 results yet listed ALL of the additional hotels I am looking for .. including Four Seasons and Crowne PLaza? Isn;t powersearch supposed to search Travelocity? And if so, why don;t those hotels come up? Also.. I thought that we could sort or filter by landmark. I need to find a hotel downtown by the Convention center.. I do not see the landmark sorting option. Sorry folks... but if a tech savvy.. flexible and patient WV rep such as myself can;t find this info readily.. what\'s a customer to do or think?


InquiryId :  19553  InquiryType :  New Reservation  DateAndTime :  2007-10-16 13:58:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 23:09:32

Please run a powersearch under hotel tab to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 13:58:58

Napa Valley 2 nites - from phx fly into Oaklang - need rental car also


InquiryId :  19554  InquiryType :  Dot Biz  DateAndTime :  2007-10-16 14:04:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 23:10:57

Your user id is your member id, please verify the SSN/Tax payer number, email and mailing address on our file to give you the password information

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 14:04:26

i dont know my user id or password?


InquiryId :  19555  InquiryType :  Group Reservation  DateAndTime :  2007-10-16 14:10:16  Status :  Replied and Resolved
Replied By Mike K at 2007-10-17 08:39:30

There are limitations to how many guests can accompany a member, you would need at least 10 memberships to bring that many guests.
Customer submitted at 2007-10-16 14:10:16

March 2008 dream trip - i would like to estimate the cost if one person has a dreamtrip membership and 25 of her family members want to go with her for a family reunion. What discounts are available and can they arrange some group activities ahead of time at a discount also?? 310-295-8915 Alex


InquiryId :  19557  InquiryType :  New Reservation  DateAndTime :  2007-10-16 14:34:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 01:26:03

Please make sure pop blockers are disabled and it should work fine

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 14:34:51

When I hit the Book Direct button, a pop up appears telling me that I will be directed to the carrier website and to book from there....but iam not linked in... nothing happens and iam still on the original World Ventures screen with all the search results


InquiryId :  19559  InquiryType :  Existing Reservation  DateAndTime :  2007-10-16 14:50:55  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:24:34

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:24:29

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 14:50:55

looked at hotel prices offered in weed california and I can save about 70-80 dollars per night.


InquiryId :  19560  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-16 14:53:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 01:16:50

It\\\'s something like other toolbars where you can search for the best travel deals on the net

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 14:53:45

what is the purpose of toolbar and when should it be used?


InquiryId :  19565  InquiryType :  New Reservation  DateAndTime :  2007-10-16 15:14:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-16 20:30:38

Please come to live chat selecting travel department or email the enquiry to travel@worldventures.com and our representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 15:14:35

I\'m lloking for a chalet and Baskins Creek Vacation Rentals in Gatlinburg, TN. The dates would be 10-26 - 10-29


InquiryId :  19577  InquiryType :  Existing Reservation  DateAndTime :  2007-10-16 16:33:03  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:23:05

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:22:55

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 16:33:03

I\'m very interesed intaking the crusie that Carnival has going out of Galveston this Saturaday till next Saturday can you help me book this...


InquiryId :  19582  InquiryType :  Existing Reservation  DateAndTime :  2007-10-16 17:19:51  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:51:27

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:51:22

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 17:19:51

Wondering about getting my hotel conformation number The tracking # is GRPC21207734


InquiryId :  19584  InquiryType :  Existing Reservation  DateAndTime :  2007-10-16 17:39:56  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:51:03

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:50:56

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 17:39:56

In to finalize reservation tracking #: GRPC21207734


InquiryId :  19588  InquiryType :  compliance  DateAndTime :  2007-10-16 16:39:59  Status :  Pending
Customer submitted at 2007-10-16 16:39:59
Other Compliance Related Inquiries
If I have business card made somewhere else, what can I have on the card other than my website.com, phone and title. Can I have my username/WorldVentures on it??? and Have [Make a Living... Living] on the card?


InquiryId :  19591  InquiryType :  Magazines  DateAndTime :  2007-10-16 18:44:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-16 19:13:43

You should email Ken on his personal email address

Thank You
WorldVentures Team
Customer submitted at 2007-10-16 18:44:38

Ken, send back e-mail and let me know that this is the correct web address. We have our own travel company also, pmhtravel.com - diversify is the name of the game. Call us Friday 210.823.4700 (P) or 823.4702 (M)


InquiryId :  19595  InquiryType :  General Questions  DateAndTime :  2007-10-16 19:21:39  Status :  Replied and Resolved
Customer submitted at 2007-10-16 19:21:39

I am having the problem that no ones wants to be a part of this business. I have not been able to get new comers to sign up under me. I have been with this company for over a year. All I am doing is losing money. Please help.


InquiryId :  19598  InquiryType :  Billing  DateAndTime :  2007-10-16 19:46:10  Status :  Replied and Resolved
Replied By Karen O at 2007-10-17 10:24:06

I am unable to tell you specifically without your account information, but you can go to your back office and complete the online payment update form.
Replied By Karen O at 2007-10-17 10:24:02

I am unable to tell you specifically without your account information, but you can go to your back office and complete the online payment update form.
Customer submitted at 2007-10-16 19:46:10

I am wondering why the monthly dues have not been taken out of my account. It was supposed to happen on the 12th, and has still not posted. What should I do?


InquiryId :  19601  InquiryType :  Existing Reservation  DateAndTime :  2007-10-16 20:21:08  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:49:36

Hi,
For any cacellation or changes, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:49:32

Hi,
For any cacellation or changes, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 20:21:08

My cruise ship is coming into the port of St. Maarten, not the French port of St. Martin. Please cancel the previous reservation, # GRP8YG20W128


InquiryId :  19602  InquiryType :  compliance  DateAndTime :  2007-10-16 18:50:22  Status :  Pending
Customer submitted at 2007-10-16 18:50:22
Submit current ads, website content, URL for review and approval
This is a flyer for friends, family, and co-workers. See attached.


InquiryId :  19604  InquiryType :  Existing Reservation  DateAndTime :  2007-10-16 20:28:05  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:48:49

Hi,
PLease E-mail your travel details to travel@worldventures.com and our agent will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:48:44

Hi,
PLease E-mail your travel details to travel@worldventures.com and our agent will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 20:28:05

trying to find rates for car rental in sfo. stuck no results. are you going to tell me there are no car rentals available? what the heck is up


InquiryId :  19606  InquiryType :  All Other Commissions  DateAndTime :  2007-10-16 20:34:51  Status :  Replied and Resolved
Replied By Angela H at 2007-10-19 14:28:57

Dear Patricia, The number to call to see about this booking is 1-888-254-0637. If you have anymore problems with this booking please let me know. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2007-10-16 20:34:51

My name is Patricia George. I booked a hotel for my husband, Patrick J George at the Marriott Philadelphia Airport yesterday for use Oct. 18, 2007. I have a confirmation number: WCT742032917. This does not show up for a commission. Please explore this for me and let me know via email why this didn\'t appear....the rental car was on my commissionpage. His number he received was: GRP4GSE2V309. I would appreciate you checking into this for me. Thank you, Patricia George.


InquiryId :  19608  InquiryType :  Existing Reservation  DateAndTime :  2007-10-16 20:46:53  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:47:35

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:47:30

Hi,
I need the Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 20:46:53

I didn\'t ever receive a confirmation number for my car rental


InquiryId :  19610  InquiryType :  Existing Reservation  DateAndTime :  2007-10-16 21:54:09  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:47:00

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Events--->Event Confirmation Link. From there you can print the confirmation.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:46:55

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Events--->Event Confirmation Link. From there you can print the confirmation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 21:54:09

I have sent many messages regarding the VIEW in texas, but to date i Have not received a confirmation . please confirm


InquiryId :  19611  InquiryType :  Flight  DateAndTime :  2007-10-16 22:05:15  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:46:06

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:45:59

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-16 22:05:15

i need to book a trip to Dallas Texas for 11-9-07 returning on 11-12-7 but i cannot get teh times i need, can you please help


InquiryId :  19620  InquiryType :  Existing Reservation  DateAndTime :  2007-10-17 04:28:58  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:45:36

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:45:24

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 04:28:58

I WOULD LIKE TO ENQUIRE REGARDING ACCOMMODATION IN SOUTH AFRICA


InquiryId :  19630  InquiryType :  Dot Biz  DateAndTime :  2007-10-17 07:39:49  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 00:52:49

Hi,
You can only download Power search toolbar using Internet Explorer only.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 00:52:44

Hi,
You can only download Power search toolbar using Internet Explorer only.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 07:39:49

trying to download power search for Mac. I click on it and it does nothing,


InquiryId :  19633  InquiryType :  Genealogy  DateAndTime :  2007-10-17 07:44:49  Status :  Replied and Resolved
Replied By Karen O at 2007-10-17 10:47:02

Your password is 12345.
Replied By Karen O at 2007-10-17 10:46:58

Your password is 12345.
Customer submitted at 2007-10-17 07:44:49

I sent you a note Monday evening and have not heard back from you. My question was, I am not able to login into my back office for some reasion, and could you send me my password again since I seem to have forgotten it. Thank you for your help. Randy Dalton


InquiryId :  19634  InquiryType :  New Reservation  DateAndTime :  2007-10-17 07:44:54  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 00:50:00

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 00:49:55

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 07:44:54

I am from the Bahamas trying to book a reservation on the World Ventures site. However, I am unable to input my credit card information because there are no options to put in the Bahamas. Please help!!!


InquiryId :  19635  InquiryType :  Dot Biz  DateAndTime :  2007-10-17 08:01:45  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 00:49:03

Hi,
I need your member ID to check on this and also what is the user name and password you are entering?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 00:48:56

Hi,
I need your member ID to check on this and also what is the user name and password you are entering?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 08:01:45

I am not able to login to my back office at the .biz site. I am being told that my user or password is not correct. When I click on the Forgot Password window it does nothing.


InquiryId :  19644  InquiryType :  Dreamtrips  DateAndTime :  2007-10-17 10:49:35  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 09:04:34

please provide more information, which trip, where and when?
Customer submitted at 2007-10-17 10:49:35

I have some questions regarding a trip I booked. Can someone please call me back


InquiryId :  19649  InquiryType :  Existing Reservation  DateAndTime :  2007-10-17 11:14:14  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:43:56

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:43:51

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 11:14:14

My client is looking for a trip for two adults to Negril. Can you help me find her something for November 23 to November 29th. thanks.


InquiryId :  19650  InquiryType :  Dreamtrips  DateAndTime :  2007-10-17 11:24:52  Status :  Replied and Resolved
Replied By Karen S at 2007-10-20 10:16:31

If you could call Customer Service at 972-805-9600, we will be able to give you your login information. We prefer giving you your account information over the phone for security reasons. Thank You, Karen Scott.
Customer submitted at 2007-10-17 11:24:52

i can\'t login


InquiryId :  19652  InquiryType :  Flight  DateAndTime :  2007-10-17 11:39:08  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:43:29

Hi,
We do not offer EVA airline\\\\\\\'s Super Economy seating.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:43:18

Hi,
We do not offer EVA airline\\\'s Super Economy seating.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 11:39:08

I\'ve searched on your site for LAX and SFO to Taipei Taiwan. I want to ask your if you offer EVA airline\'s Super Economy seating? If so, how do I distinguish the difference.


InquiryId :  19653  InquiryType :  Flight  DateAndTime :  2007-10-17 11:42:59  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:54:50

Hi,
Please contact the airlines directly for Air only reservation if you are not getting any search results.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:54:46

Hi,
Please contact the airlines directly for Air only reservation if you are not getting any search results.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 11:42:59

I am looking for flights for march 2008 but the search engine is not pulling up any results.


InquiryId :  19654  InquiryType :  New Reservation  DateAndTime :  2007-10-17 11:52:30  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 00:36:52

Hi,
PLease contact Expedia directly regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 00:36:46

Hi,
PLease contact Expedia directly regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 11:52:30

I am having trouble booking with Expedia. The message that I receive states that it is having trouble confirming the flight. Please let me know if this is a common problem or if anyone else has had the same issue. THank you. Joel


InquiryId :  19655  InquiryType :  Magazines  DateAndTime :  2007-10-17 11:55:45  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 00:36:11

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Dream Trips--->Upload Photos Link. From there you can upload your photo.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 00:36:05

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Dream Trips--->Upload Photos Link. From there you can upload your photo.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 11:55:45

How do change the scrap book picturs


InquiryId :  19656  InquiryType :  Flight  DateAndTime :  2007-10-17 11:56:45  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:54:12

Hi,
Please contact the airlines directly for Air only reservation to book your tickets if you are not getting your search results.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:54:08

Hi,
Please contact the airlines directly for Air only reservation to book your tickets if you are not getting your search results.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 11:56:45

Why can\'t I get any search results for flights anywhere in the world? I can get plenty of results while searching for flights & hotels together. But 0 results for flights only.


InquiryId :  19661  InquiryType :  Magazines  DateAndTime :  2007-10-17 12:23:55  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 00:30:49

Hi,
I need your member ID to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 00:30:43

Hi,
I need your member ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 12:23:55

None of the links on the left side of the dotcom bak office work. Have been trying to upload my photo to the dotcom site and to see who, if anyone, has booked travel.


InquiryId :  19667  InquiryType :  compliance  DateAndTime :  2007-10-17 12:03:22  Status :  Pending
Customer submitted at 2007-10-17 12:03:22
Submit current ads, website content, URL for review and approval
www.savenow.worldventures.com


InquiryId :  19668  InquiryType :  Billing  DateAndTime :  2007-10-17 13:35:26  Status :  Replied and Resolved
Replied By Karen O at 2007-10-18 10:18:48

Please go to your back office and complete a payment update online form.
Replied By Karen O at 2007-10-18 10:18:44

Please go to your back office and complete a payment update online form.
Customer submitted at 2007-10-17 13:35:26

World Ventures sent me an eMail today stating that they were unable to process my monthly


InquiryId :  19673  InquiryType :  General Questions  DateAndTime :  2007-10-17 14:43:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 19:08:29

We will certainly have this email forwarded to Travel department, you can always email your travel related enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-10-17 14:43:50

Hello, I am an RTA - #865745. I\'m writing to express my full frustration in not being able to properly service my customers. Why is it that cruise agents are not available during what is a very busy time, especially for those of us who have a full time job? I have had two clients go elsewhere because I cannot get anything done in a timely manner. I now risk losing another client because I cannot get a hold of a cruise agent, as they are not available from 1:00pm-7:00pm PST. This is unacceptable. Will there be a remedy to this dilemma SOON? Thank you.


InquiryId :  19674  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-10-17 15:04:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 19:02:24

Login to your .biz site back office. click on the Marketing Assets link under Marketing tab and accept to the Disclaimer message to know more about business cards

Thank You
WorldVentures Team
Customer submitted at 2007-10-17 15:04:36

Would like to know about getting business card through WV. I would like to know the price and quantity of cards. What type of requst forms do I need to file out to receive my business cards?


InquiryId :  19677  InquiryType :  Hotel  DateAndTime :  2007-10-17 16:03:27  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:52:30

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:52:25

Hi,
Please E-mail your travel details to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 16:03:27

I am finding it impossible to find the Historic Hilton Bayfront Hotel on your website. I am not sure why because it is showing up on other websites.


InquiryId :  19679  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-17 16:26:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 19:00:54

You will have to download the toolbar first using Internet Explorer browser and run your preffered search

Thank You
WorldVentures Team
Customer submitted at 2007-10-17 16:26:44

Do I need to do anything with this or does it automatically work? Thanks


InquiryId :  19684  InquiryType :  Group Reservation  DateAndTime :  2007-10-17 17:13:34  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 09:12:55

please follow these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-17 17:13:34

I would like to visit with a BTA and find out about booking hotel or other stay for a wedding trip that a group will be taking to St. Thomas. This will be arriving at St. Thomas on Jan 17 with departure on the 23rd. They did find some information on the Frenchmans Reef and Morning Star but would like to explore all opions. The wedding will be located at \"south side of the island in the middle. We arrive late on the 17th, and my parents leave in the morning of the 23. 5 - 7 people\" Thanks for your help


InquiryId :  19685  InquiryType :  Dreamtrips  DateAndTime :  2007-10-17 17:25:53  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 09:14:08

Thank you, please provide more information about your inquery.
Customer submitted at 2007-10-17 17:25:53

Hi Nelly Bean Travel! Please create my dream trip to someplace wonderful. How did you get this website so soon? (I almost clicked it off into my spam file but opened it just in case it was from you! ) love, Mom


InquiryId :  19688  InquiryType :  Dreamtrips  DateAndTime :  2007-10-17 17:52:51  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 09:15:14

Click the ad of the trip you are interested in and it will bring up a description page, you can find most information there.
Customer submitted at 2007-10-17 17:52:51

How do I log in to see the cost of the DreamTrip?


InquiryId :  19689  InquiryType :  Dreamtrips  DateAndTime :  2007-10-17 17:56:49  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 09:16:21

Which trip were you inquiring about? Are you getting an error message?
Customer submitted at 2007-10-17 17:56:49

hi, I am attempting to view members price for dreamtrips that tell you to log in for members price... When I log in, it still says to log in for members price... Thank you, SHellie


InquiryId :  19694  InquiryType :  New Reservation  DateAndTime :  2007-10-17 19:12:11  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 18:49:08

Please run a powersearch under flights tab to get a quote

Thank You
WorldVentures Team
Customer submitted at 2007-10-17 19:12:11

looking for a one way from malawe to kenya africa


InquiryId :  19696  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-17 19:43:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-10-17 18:47:25

Please call our membership cancellation department at 972 805 9954. anytime between 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team
Customer submitted at 2007-10-17 19:43:04

I am requesting information on how I go about cancelling my affiliation with world ventures (as an agent).


InquiryId :  19700  InquiryType :  Dreamtrips  DateAndTime :  2007-10-17 20:01:34  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 12:58:45

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-17 20:01:34

the site wont let me see my special member price by logging on?


InquiryId :  19702  InquiryType :  Existing Reservation  DateAndTime :  2007-10-17 20:14:49  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 01:20:08

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 01:20:03

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-17 20:14:49

I\'m trying to get info for a client heading to China (CHG) from Nov 1-15th, 2 adults. Search with air only, and air + hotel. I am unable to get any flight information through my .com site.


InquiryId :  19715  InquiryType :  Existing Reservation  DateAndTime :  2007-10-17 22:15:12  Status :  Replied and Resolved
Customer submitted at 2007-10-17 22:15:12

To Don Lapre: About the Greatest Vitamins of the World: What happens to my website, \"RodlinVitamins.com\"??? What if we don\'t like the idea of NUTRAFORIA? What happens to my pending accounts?? We\'ve worked super fricken hard passing out fliers, advertising over 7 different newspapers paid out of our pockets... then Representatives from Greatest Vitamin in the World kept calling us saying, \"If you go platinum or if you get our senior member - YOU can double your money twice as FAST!!\".........What money?? They kept asking us for our money to upgrade, and upgrade, and upgrade....then they DISAPPEAR ! ! Wow, that\'s just great ! ! Now, NUTRAFORIA ! ! Before I get any angrier, please, PLEASE send my pending accounts ! ! If not, I WANT MY MONEY BACK ! ! Reimburse me the money I spent with \"The Greatest Vitamin in the World\". ALL OF IT ! ! Even with the cost of my Domain name ! ! ! I should be hearing from you guys very soon ! ! Very UPSET, Rodell


InquiryId :  19718  InquiryType :  Dreamtrips  DateAndTime :  2007-10-17 23:15:25  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 11:23:14

All pricing on dreamtrips is based on double occupancy, so that would be the rate per person if 2 are going.
Customer submitted at 2007-10-17 23:15:25

The Alaska cruise on may 18-25 is $697 and for Disney world on June 3-7th price is $316. is this per couple or per person. And how do we know which hotel to stay during travel since it\'s not indicated on the dreamtrips after logging in.


InquiryId :  19729  InquiryType :  Magazines  DateAndTime :  2007-10-18 07:35:07  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 23:16:47

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 23:16:42

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 07:35:07

looking for information or proceedures to cancel my membership. please respond to me. thanks, doug


InquiryId :  19730  InquiryType :  Hotel  DateAndTime :  2007-10-18 07:50:42  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:16:38

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:16:33

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 07:50:42

I recently became a travel agent with you guys and my wife and I are planning on going to cancun in january. We were looking at the Moon Palace and I went to there website to see if they have travel agent discounts. They do have them there however I can\'t book them until 1 month before we go. Is that something I can book with you before that 30 days or do I have to go through the hotel itself to get the travel agent discount.


InquiryId :  19736  InquiryType :  Dreamtrips  DateAndTime :  2007-10-18 09:13:44  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 11:24:59

Inside is : $698.14 total including all port charges and taxes. Outside is $823.15 Balcony is $1263.15 total including all port charges and taxes.
Customer submitted at 2007-10-18 09:13:44

I\'m a member of world ventures and I was wanting to know what the price of the Alaska cruise is?


InquiryId :  19739  InquiryType :  Existing Reservation  DateAndTime :  2007-10-18 09:47:54  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:17:15

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:17:10

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 09:47:54

Please send me an email saying my account is cancled. I no longer want toi be a part of world ventures. Thank you nick gates. Do not call me


InquiryId :  19751  InquiryType :  Dot Biz  DateAndTime :  2007-10-18 11:44:40  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 23:51:23

Hi,
Please provide me your member ID and what is the user name and password you are entering?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 23:51:15

Hi,
Please provide me your member ID and what is the user name and password you are entering?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 11:44:40

not letting me log in


InquiryId :  19752  InquiryType :  Existing Reservation  DateAndTime :  2007-10-18 12:02:16  Status :  Pending
Customer submitted at 2007-10-18 12:02:16

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InquiryId :  19756  InquiryType :  Magazines  DateAndTime :  2007-10-18 12:13:35  Status :  Replied and Resolved
Customer submitted at 2007-10-18 12:13:35

Dear Agent; We are atlantabydayandnight.2day.biz, an online tourist directory for visitors traveling to Atlanta. If you have any client or customer traveling to Atlanta would you please give them our website address. It will help them in planning their events and provide information to help yjem make better informed decisions. By providing them with our website address we will give you a free listing in the Sponsor Page of our website. This listing will also advertise your website address, and anyone browsing can click on your link and be directed to your official website. This will increase traffic to your website and subsequently generate more business for you. Please let me know via email of your approval in including you as a sponsor. After your approval we will contact you regarding our official launch date. If you have any questions about our site please email me. atlantabydayandnight.2day.biz Ms. Morris Editor-in-Chief 876-472-7117 atlantabydayandnight@yahoo.com


InquiryId :  19757  InquiryType :  Flight  DateAndTime :  2007-10-18 12:28:54  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:17:48

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:17:39

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 12:28:54

I want a Flight from LAX-BWI Non-stop, I was searching but did not find any. Can you let me know if there are any flights non-stop. Thank you


InquiryId :  19760  InquiryType :  General Questions  DateAndTime :  2007-10-18 12:43:57  Status :  Replied and Resolved
Replied By Nick at 2007-10-18 23:56:52

Hi,
Can you be more clear on your query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-18 23:56:47

Hi,
Can you be more clear on your query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 12:43:57

4 min Sizzle call number not working Thanks


InquiryId :  19761  InquiryType :  General Questions  DateAndTime :  2007-10-18 12:44:25  Status :  Replied and Resolved
Customer submitted at 2007-10-18 12:44:25

4 min Sizzle call number not working Thanks


InquiryId :  19762  InquiryType :  Genealogy  DateAndTime :  2007-10-18 12:45:56  Status :  Replied and Resolved
Replied By Diana M at 2007-10-23 12:31:15

We have received your inquiry and unfortunately we are unable to give out upline information. Thanks Diana
Customer submitted at 2007-10-18 12:45:56

would like to know who the ten people above me on my leg are as I would like to introduct myself at the View in a proper manner. Thank you


InquiryId :  19764  InquiryType :  Dreamtrips  DateAndTime :  2007-10-18 13:12:19  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 11:29:01

Sorry, taxes and port fees are extra and that price is per person based on double occupancy.
Customer submitted at 2007-10-18 13:12:19

is the dream trips to the Bahamas 192 dollars. is that for two people to say there. The Taxes or port fees is that included. my plane ticket would be seperate. Can I bring a person with and I will just pay 1/2 of her ticket.


InquiryId :  19767  InquiryType :  Dreamtrips  DateAndTime :  2007-10-18 13:13:38  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 11:33:46

click the ad, click the sign up tab on the next page, sing in and you will see prices to the right of the names of guests.
Customer submitted at 2007-10-18 13:13:38

When is says \"priced too Low to advertise\", log in to see member price, where do you log in to see the member price?


InquiryId :  19768  InquiryType :  Existing Reservation  DateAndTime :  2007-10-18 13:14:34  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:19:16

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:19:10

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 13:14:34

request/online form


InquiryId :  19769  InquiryType :  Billing  DateAndTime :  2007-10-18 13:19:32  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-18 12:45:04

Please submit a Payment Update form to update your recurring payment information. You can locate the form in your back office.
Customer submitted at 2007-10-18 13:19:32

I have opened a new checking acct. and will be closing the one payment is taken out of.


InquiryId :  19771  InquiryType :  New Reservation  DateAndTime :  2007-10-18 14:14:27  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:06:50

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:06:45

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 14:14:27

I am looking at World Ventures to join and I have a few questions about how to direct our clients travel on our website to connect them with hotels near our office; we have a lot of clients that come from out of town and need help finding a local hotel.


InquiryId :  19773  InquiryType :  Group Reservation  DateAndTime :  2007-10-18 14:28:31  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 11:35:02

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-18 14:28:31

A Las Vegas Bachelor Party, leaving Thursday afternoon february 2/21/08 and returning Sunday morning 2/24/08.. it’ll be at leaset minimum 20 people.


InquiryId :  19774  InquiryType :  New Reservation  DateAndTime :  2007-10-18 14:30:41  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:07:26

Hi,
You have to contact the airlines directly for that.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:07:21

Hi,
You have to contact the airlines directly for that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 14:30:41

I\'m trying to book same day travel but when I\'m re-routed to expedia it says that same day travel cannot be booked online. Please help!


InquiryId :  19775  InquiryType :  Group Reservation  DateAndTime :  2007-10-18 14:30:57  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 11:35:31

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-18 14:30:57

A 4 day maximum cruise to the Caribbean for around $249/ person. I saw some similar packages on Skybus.com. We are looking to go around the 1st or 2nd week of Jan. 2008 with a group of at least 10-15 young adults. I would like it to be Carnival or Royal Caribbean.


InquiryId :  19781  InquiryType :  Existing Reservation  DateAndTime :  2007-10-18 15:16:03  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:21:03

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:20:57

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 15:16:03

GRPM1221MHF2 This is the tracking number for the reservation I attempted last night. I haven\'t received any email to confirm that this reservation has actually been made. When I look at it on the website it says successful, but no confirmation number. Please let me know the status. This seems very convoluted.


InquiryId :  19783  InquiryType :  compliance  DateAndTime :  2007-10-18 14:38:25  Status :  Pending
Customer submitted at 2007-10-18 14:38:25
Other Compliance Related Inquiries
I am creating a personal website/blog. I am not making any reference to World Ventures, it's comp plan, etc. Can I have a web banner (from back office) and can I have a link to my earnvactions landing page with a tag line, "if you'd like to learn more about my business go here" ? I want to be in compliance.


InquiryId :  19785  InquiryType :  Existing Reservation  DateAndTime :  2007-10-18 16:48:47  Status :  Pending
Customer submitted at 2007-10-18 16:48:47

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InquiryId :  19786  InquiryType :  Existing Reservation  DateAndTime :  2007-10-18 16:48:55  Status :  Pending
Customer submitted at 2007-10-18 16:48:55

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InquiryId :  19787  InquiryType :  Dreamtrips  DateAndTime :  2007-10-18 16:50:16  Status :  Replied and Resolved
Replied By Mike K at 2007-10-19 11:39:01

Click the ad of the trip you are interested in, that will bring you to the description page. Click the SIGN UP tab and then sign in, this will bring you to the personal information page, the prices can be found to the right of the travelers information.
Customer submitted at 2007-10-18 16:50:16

How do I see the prices when it says Login to see Low price? Tried loggin in but nothing


InquiryId :  19788  InquiryType :  New Reservation  DateAndTime :  2007-10-18 16:58:06  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:10:45

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:10:40

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 16:58:06

Why can\'t I book a cruise. I\'ve tried numerous cruises and cruise ships but I always get a message stating \"no cruise information is available.


InquiryId :  19791  InquiryType :  Dot Com Site  DateAndTime :  2007-10-18 18:32:50  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:11:56

Hi,
Please E-mail your photo and text to wvphotoid@hotmail.com and I will upload it for you.Also send us your member ID number.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:11:51

Hi,
Please E-mail your photo and text to wvphotoid@hotmail.com and I will upload it for you.Also send us your member ID number.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 18:32:50

Why don\'t I see my picture and text on my website? It has been uploaded to the back office. Thanks for your help. Terry Fenton


InquiryId :  19794  InquiryType :  Dot Com Site  DateAndTime :  2007-10-18 19:05:30  Status :  Replied and Resolved
Replied By Nick at 2007-10-19 00:13:09

Hi,
Don\\\\\\\'t enter www. Use only- https://www.world-venture.com

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-19 00:13:02

Hi,
Don\\\'t enter www. Use only- https://www.world-venture.com

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-18 19:05:30

Hi have a question about my web address can you help. If I go into my .com web site it looks like it is still generic. until I log in . why would that be if I use my web address. if i give it to someone to go into the web site why would they have to log in to use my account if its my .com http://www.jimandkarentravel.worldventures.com


InquiryId :  19804  InquiryType :  Existing Reservation  DateAndTime :  2007-10-18 21:11:49  Status :  Pending
Customer submitted at 2007-10-18 21:11:49

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InquiryId :  19813  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 01:50:51  Status :  Pending
Customer submitted at 2007-10-19 01:50:51

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InquiryId :  19814  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 01:50:52  Status :  Pending
Customer submitted at 2007-10-19 01:50:52

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InquiryId :  19816  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 06:09:43  Status :  Pending
Customer submitted at 2007-10-19 06:09:43

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InquiryId :  19820  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 07:35:21  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:40:43

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:40:39

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 07:35:21

made a flight reservation. expedia sent a confirm email. can\'t remember the id # or log in name, can\'t access my itinerary. need help.


InquiryId :  19821  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 07:47:03  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:40:12

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:40:08

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 07:47:03

Please let me know the last four digits of this card. Recurring order # 100059825 failed to regenerate! Credit Card Decline Reason: Declined: 2 - A card security code has never been passed for this account REFID:11504914 This order will be attempted 2 more times. Please correct this problem or call customer service for assistance. The Customer Service Team


InquiryId :  19836  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 10:42:31  Status :  Pending
Customer submitted at 2007-10-19 10:42:31

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InquiryId :  19838  InquiryType :  compliance  DateAndTime :  2007-10-19 09:25:00  Status :  Pending
Customer submitted at 2007-10-19 09:25:00
Submit current ads, website content, URL for review and approval
quashietravel


InquiryId :  19844  InquiryType :  Dreamtrips  DateAndTime :  2007-10-19 11:58:20  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-10-19 13:00:55

Your member id is 906445
Customer submitted at 2007-10-19 11:58:20

Hi, I\'m having a hard time logging in to this site..I\'m not sure what my booking id or member id is..but i think my member id is professionaltourist..


InquiryId :  19850  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 12:51:18  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:39:41

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:39:37

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 12:51:18

I AM AN RTA [887065] AND HAD REQUESTED THAT MY MEMBERSHIP BE CANCELLED FROM SEPT. 18. FOR SOME STRANGE REASON I AM STILL BEING BILLED MONTHLY FEES AND WOULD LIKE TO BE CREDITED BACK THE DEDUCTION FOR SEPT [WITHDRAWN 10/1/07]AND TO BE ASSIGNED A CANCELLATION REFERENCE NUMBER TO CONFIRM CANCELLATION ASAP. THANKS.


InquiryId :  19852  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 13:00:01  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:38:54

Hi,
For any cancellation or changes regarding your Air only reservation, you have to contact the airlines directly. We no longer book for Air only and hence we cannot make any changes. Our web site just display the search result and to book it, it redirects you to the airlines website.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:38:50

Hi,
For any cancellation or changes regarding your Air only reservation, you have to contact the airlines directly. We no longer book for Air only and hence we cannot make any changes. Our web site just display the search result and to book it, it redirects you to the airlines website.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 13:00:01

I have a ticket I purchased that I need to change the flight on. I called United and they said it was within 24 hrs and I could cancel the ticket with the travel agency and get my money back. And then rebook for the date I want. How do I cancel and get money back to make new reservation?


InquiryId :  19853  InquiryType :  General Questions  DateAndTime :  2007-10-19 13:12:41  Status :  Replied and Resolved
Customer submitted at 2007-10-19 13:12:41

Booking Engine.... I really love the products HOWEVER I am NOT impressed by the website....looks as if my 12 year old son built it from his bedroom. The amount of money World Ventures is collecting when are they going to impress us on the website so that we can feel as if this company will be around for a long time. What plans in the near future does world ventures have for upgrading and bettering their website?


InquiryId :  19854  InquiryType :  All Other Commissions  DateAndTime :  2007-10-19 13:28:29  Status :  Replied and Resolved
Replied By Angela H at 2007-10-19 14:44:05

Dear Anita, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar with your site and drives them to use your site for a package deal on air and hotel which you receive commission from the hotel on and for repeat business. Also, you can book travel on someones behalf as long as you have all of the correct information for billing and travel. Have a great weekend. Sincerely, Client Services
Customer submitted at 2007-10-19 13:28:29

How much do we get on commission for airfare? Also, can I put airefare for someone else if they don\'t have computer access? Thanks,


InquiryId :  19856  InquiryType :  Flight  DateAndTime :  2007-10-19 13:37:09  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:37:23

Hi,
We do not book for First class. Please contact the airlines directly to book for First Class.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:37:17

Hi,
We do not book for First class. Please contact the airlines directly to book for First Class.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 13:37:09

how do I request a first class flight


InquiryId :  19858  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 14:08:30  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:36:38

Hi,
Please provide me your SSN number, E-mail address,Phone number and member ID number so that I can e-mail you the login details.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:36:33

Hi,
Please provide me your SSN number, E-mail address,Phone number and member ID number so that I can e-mail you the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 14:08:30

FOrgot login and password- can they be emailed to me at briscod2@aol.com


InquiryId :  19865  InquiryType :  compliance  DateAndTime :  2007-10-19 14:54:38  Status :  Pending
Customer submitted at 2007-10-19 14:54:38
Submit for tradeshow
I would like to have a banner made with the WV Logo that reads WorldVentures Changing Lives, One Vacation at a Time (just like on the magazine) Is this ok? I would be using it at a Ladie's Expo that I want to have a booth at. Thank you.


InquiryId :  19868  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 17:06:52  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:35:46

Hi,
Package may consist of Air+Hotel+Car or Air+Car or Air+Hotel.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:35:41

Hi,
Package may consist of Air+Hotel+Car or Air+Car or Air+Hotel.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 17:06:52

What does package + car mean? Because right next to that is Hotel + car NA? Thanks


InquiryId :  19872  InquiryType :  Billing  DateAndTime :  2007-10-19 19:22:25  Status :  Replied and Resolved
Replied By Terri E at 2007-10-20 10:23:00

Could you please provide a last name or Id#, so that we may further assist you?
Customer submitted at 2007-10-19 19:22:25

I chatted with someone in AUgust and had my dreamtrip membership discontinued, but on my credit card on 9-28 i was charged for both memberships. itlooks like they never completed my request.


InquiryId :  19879  InquiryType :  Dot Biz  DateAndTime :  2007-10-19 20:56:00  Status :  Replied and Resolved
Replied By Mike K at 2007-10-23 09:37:29

Please click the ad, this will bring you to the description page, click the sign up tab to the right side of the ad, then click the sign in tab at the top right side, sign in and then you will see prices to the right of the guest and travelers information.
Customer submitted at 2007-10-19 20:56:00

Where do you find the Dream Trip prices for the ones that are too low to mention? Must you \"book now\" to see them?


InquiryId :  19882  InquiryType :  Existing Reservation  DateAndTime :  2007-10-19 21:36:05  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:33:34

Hi,
Please provide me your SSN number, mamber ID,E-mail address and phone number so that I can e-mail you the login details.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:33:30

Hi,
Please provide me your SSN number, mamber ID,E-mail address and phone number so that I can e-mail you the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 21:36:05

i need my password to access my back office as I forgot what I changed it to. i need access to it asap.wendy


InquiryId :  19885  InquiryType :  General Questions  DateAndTime :  2007-10-19 21:51:51  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:13:19

Hi,
You have to contact a existing WV member who can enroll you as a member or please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:13:14

Hi,
You have to contact a existing WV member who can enroll you as a member or please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 21:51:51

How does one become an Affiliate? I\'d love to add your services to my Travel Business: BEST TRAVEL - Exotic Vacations... www.BestTravel.ws.


InquiryId :  19888  InquiryType :  General Questions  DateAndTime :  2007-10-19 21:56:53  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:13:34

Hi,
You have to contact a existing WV member who can enroll you as a member or please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:13:30

Hi,
You have to contact a existing WV member who can enroll you as a member or please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 21:56:53

How does one become an Affiliate? I\'d love to add your services to my Travel Business: BEST TRAVEL - Exotic Vacations... www.BestTravel.ws.


InquiryId :  19892  InquiryType :  Magazines  DateAndTime :  2007-10-19 23:18:17  Status :  Replied and Resolved
Customer submitted at 2007-10-19 23:18:17

Dear Marketing Manager, WORLDVENTURES HOLDINGS, LLC. has recently advertised on population.wn.com,population.com,bahamasnews.com,wncaribbean.com,caribbeandaily.com through Google Ad Words,however the advertising for these sites is now handled by Displays.com. We can offer you more effective Cost Per Click rates than Google and higher visibility. Please go to http://displays.com and sign-up or contact me to assist you in setting up your account. Kind Regards, Eddie Marx Marketing Director T: +1-646-216-9777 T: +1-917-346-6097 F: +1-917-591-6491 E: eddie@displays.com


InquiryId :  19893  InquiryType :  Genealogy  DateAndTime :  2007-10-19 23:32:05  Status :  Replied and Resolved
Replied By Diana M at 2007-10-23 12:33:08

We have received your inquiry and you would need to contact your internet provider. Thanks Diana
Customer submitted at 2007-10-19 23:32:05

Hello, I am have having a problem clicking on genealogy and commissions when I go to my dot.biz site and need to check that area out under SUPPORT. Instead of opening the site properly like all the others areas of support do--when I click on them, a small window pops up and says ---a runtime error has occured and asks if I want to debug the site, so I don\'t know what that means and I need you to check it out over there and see if anything is going on --on my site to cause that problem. I tried to go to live chat and made a phone call to the provided phone number and was asked to leave a message, so when I tried to do that, a voice came on saying the MESSAGE CENTER was FULL and could not accept any more messages. Please email me back as soon as possible, since I need to check out that area of my business right away. Thank you. I am a World Ventures Rep (obviously) Nelda S. Lange Rep. ID # 888170 EMAIL: petomyheart10@earthlink.net


InquiryId :  19894  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-19 23:38:30  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:18:08

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Home Link. Scroll down to the bottom of the page and you will get a link to submit the lost card application online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:18:03

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Home Link. Scroll down to the bottom of the page and you will get a link to submit the lost card application online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-19 23:38:30

Hello, As you will notice, my request is about my Dreamtrip Card. When I first joined World Ventures and became a Rep. a Dreamtrip Card was mailed to me. I am sorry to say the card has been misplaced and I really need another one, so I will appreciate it very much if you will go ahead a mail me another one. Thank You, Nelda S. Lange ID# 888170 petomyheart10@earthlink.net PS I have submitted this request with this same form once before a few weeks ago, but have not received the card. So I hope to receive it as soon as possible. Thanks.


InquiryId :  19896  InquiryType :  New Reservation  DateAndTime :  2007-10-20 01:14:48  Status :  Replied and Resolved
Customer submitted at 2007-10-20 01:14:48

I am very upset with a travel assistant named Shiraz. He was suppossed to help me and instead disconnected on me twice. What kind of system is this? I pay for this website and i expect it to be of value to me. He just hung up no explanation and when i tried to log back on he hung up again. He needs to be fired.


InquiryId :  19897  InquiryType :  General Questions  DateAndTime :  2007-10-20 01:28:00  Status :  Replied and Resolved
Customer submitted at 2007-10-20 01:28:00

I NEEDED HELP WITH BOOKING A VACATION FOR MY FRIEND, I CLICKED ON LIVE CHAT ASSISTANCE AND SHIRAZ HUNG UP ON ME TWICE. THE FIRST TIME HE DIDNT SAY ANYTHING IT JUST SAID \"LIVE CHAT SESSION HAS BEEN ENDED\" SO I THOUGHT MAYBE IT WAS A TECH DIFFICULTY . BUT THEN WHEN I LOGGED BACK ON TO ASK AGAIN WHEN I GOT SHIRAZ HE JUST HUNG UP ON OUR LIVE CHAT. WHY DO YOU OFFER LIVE CHAT IF NO ONE IS AVAILABLE TO HELP US? WE PAY FOR THIS SERVICE? ARE YOU COMMITTING FRAUD BY OFFERING LIVE CHAT AND THEN ALLOWING YOUR CHAT ASSISTANTS TO JUST DISCONNECT AT THEIR OWN DISCRETION? WHAT ARE THEY GETTING PAID FOR? WHY AM I PAYING FORTY DOLLARS A MONTH FOR A WEBSITE I CANT USE? I WANT SHIRAZ FIRED IMMEDIATELY.BECAUSE OF HIM I MAY HAVE LOST A BOOKING AND A COMMISSION.


InquiryId :  19899  InquiryType :  New Reservation  DateAndTime :  2007-10-20 04:49:21  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:27:20

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:27:16

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-20 04:49:21

I have submitted a reservation and have not gotten an email confirming that I have the hotel. I cannot find it on my website and I don\'t have a number to look it up. I am having some computer trouble and am getting a new computer. Please, please check into my reservation. my worldventure number is 899285 and I made a reservation for my husband and daughter in eden, utah oj january 15th returning on 21st. at the snowberry inn in eden utah. I ichatted and they asked me if I wanted to confirm. I said yes. but this was tuesday or wednesday and it is now saturday and I haven\'t gotten a confirmation email. HELP HELP 901-497-1559 HELP


InquiryId :  19907  InquiryType :  Dot Biz  DateAndTime :  2007-10-20 08:50:17  Status :  Replied and Resolved
Customer submitted at 2007-10-20 08:50:17

Beware of Don Lapre he is a fucking con artist and stealing bastard.......


InquiryId :  19908  InquiryType :  Dreamtrips  DateAndTime :  2007-10-20 08:54:19  Status :  Replied and Resolved
Replied By Mike K at 2007-10-23 14:55:58

Please email the agent working that trip for confirmation. r.gabbard@worldventures.com
Customer submitted at 2007-10-20 08:54:19

I am checking on our reservation for Vegas.


InquiryId :  19914  InquiryType :  compliance  DateAndTime :  2007-10-20 09:00:04  Status :  Pending
Customer submitted at 2007-10-20 09:00:04
Submit Business Entity forms
Business Forms


InquiryId :  19915  InquiryType :  New Reservation  DateAndTime :  2007-10-20 10:42:38  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:22:27

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:22:22

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-20 10:42:38

I am a new member. I am trying to search multi-city flight reservations from LAX to Johannesberg, South Africa. We want to make a stop over in London or NY. It does not allow me to punch in multicities? Also, when you hit help or e-mail us from the screen nothing happens. Also, when I searched for hotel and flight information, it says it found certain hotels and gives a price, but does not let you see the flight information or hotel information. So far I am not happy with this website at all. Perhaps I am new, but I do make quite a few reservations, and this does not seem user friendly. Please let me know what I\'m doing wrong.


InquiryId :  19917  InquiryType :  New Reservation  DateAndTime :  2007-10-20 10:56:03  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:21:59

Hi,
Please E-mail your travel details to travel@worldventures.com and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:21:54

Hi,
Please E-mail your travel details to travel@worldventures.com and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-20 10:56:03

i am trying to find an all-inclusive deal to sandos caracol beach resort & spa but when i click on the resort nothing happens, can you please help me to book this package? and is the price of $508 correct?


InquiryId :  19926  InquiryType :  General Questions  DateAndTime :  2007-10-20 12:31:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 22:45:39

Hi
You need to visit the travel site and submit the group travel request and someone will get back to you with the quote wihin 72 hours.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-20 12:31:27

my girlfriend would like for me to arrange a trip to Aruba for her and her family for a wedding next year in September for about 30 people, coming from different parts of the country how would i go about doing this, and can they get the estimate first before booking>


InquiryId :  19928  InquiryType :  All Other Commissions  DateAndTime :  2007-10-20 13:15:53  Status :  Replied and Resolved
Replied By Terri E at 2007-10-25 10:38:32

Patrick, if there was a booking for a Hotel, and your spouse has already stayed in the Hotel,and its a commissionable booking, this process can take anywhere from 14-120 days to show up with you commissions on your dot.com site, \\\"under view booking on my site\\\" all the data has to come from the vendor and then it goes to accounting to asses, payment..thanks for your patience.
Customer submitted at 2007-10-20 13:15:53

This is the THIRD tme I have had to inquire about this subject and have not received an answer, plus I chatted online with a person and was told that my commission would show up later. My question is this: My husband booked a room at the PHildelphia Airport Marriott and stayed this past Thus night. There was no problem with him checking in, therefore, I know the booking went through correctly. However, there is nothing under commission for me other than the car rental. If I am to look somewhere else on the website, then please tell me where it is. I would appreciate you looking into this matter promptly and email me an answer to: www.ggsewgirl@aol.com. My name is Patricia George, the customer was Patrick J. George


InquiryId :  19929  InquiryType :  Existing Reservation  DateAndTime :  2007-10-20 13:18:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 21:34:39

Hi
You can use the livechat service from Monday to Friday . Also , please use the powersearch through your travel site to get the best deals .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-20 13:18:54

Why is ur chat service not working? I havebeen tying since yesterday night till today. Well I need a VERY VERY good deal for this trip. From Ontario (or LAX) airport in California departing on 7/25/8 to Lima, Peru and arriving back to LAX 8/10/7 Lima to the Punta Cana (id like to arrive during the day) from 8/4/7 (or 8/3/8 at night) to 8/8/8 coming back to lima, peru During my stay at Punta Cana, I\'d also like to stay at the Excellence Punta Cana (which is adult-only all inclusive) with an oceanview or oceanfront room (those have the jacuzzies inside) thanks


InquiryId :  19934  InquiryType :  Existing Reservation  DateAndTime :  2007-10-20 14:26:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 21:30:11

Hi
Please come to livechat with the travel department and a cruise agent will assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-20 14:26:21

Interested in making a reservation on the norweigen sun western cruise for 7 nights on 1/26/2008. I went on the cruise site and it gave me a price per person. What is the price for the 3rd and forth guest because I know it is cheaper than the 1st and 2nd guest.


InquiryId :  19941  InquiryType :  Dreamtrips  DateAndTime :  2007-10-20 16:57:43  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 13:09:35

That is a tough one to answer as each trip and location are different, and still bound to the limits of the dreamtrip membership. You could bring two, and depending on the availability possibly four.
Customer submitted at 2007-10-23 16:10:36

To Mike K. In reply to my previous question about DREAMTRIPS, I know children don\'t get free airfare. I want to know is there a limit to the number of children who get to go on DREAMTRIPS-- hotels, cruises, vacations, etc. for Free, when indicated children 18yrs. & under Travel Free in same household.
Replied By Mike K at 2007-10-23 10:02:21

Air fare is not included in most dreamtrips, I do not know of any airline that allows children to travel for free.
Customer submitted at 2007-10-20 16:57:43

To whom it may concern; I would like to know if airfare is included with the DREAMTRIPS and how many children under the age of 18yrs. old in the same household get to travel Free when indicated for particular DREAMTRIP. Thanks Brenda


InquiryId :  19946  InquiryType :  Dreamtrips  DateAndTime :  2007-10-20 17:37:06  Status :  Replied and Resolved
Replied By Mike K at 2007-10-23 10:04:19

You can bring the children as guests and in some cases pay less but it would be incdicated in the price section of the dreamtrip ad.
Customer submitted at 2007-10-20 17:37:06

Question? I know the dream trips are for two people, But say you have 3 children, what is the process?


InquiryId :  19951  InquiryType :  Flight  DateAndTime :  2007-10-20 18:10:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 21:24:31

Hi
Please go to the dot com site and use the powersearch to get the best available fares and book it .

Thank you
WorldVentures Team

Customer submitted at 2007-10-20 18:10:14

how do i book the flight


InquiryId :  19954  InquiryType :  Existing Reservation  DateAndTime :  2007-10-20 18:48:37  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 23:31:29

Hi,
You have to login to your .Biz site and go to Events>Upcoming Events. You will get the details there.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 23:31:23

Hi,
You have to login to your .Biz site and go to Events>Upcoming Events. You will get the details there.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-20 18:48:37

Hi Mark, Great website! Let me know in advance please about the next seminar. Usually w/ends are better for me. Otherwise, I am usually in town Mon. nights and Friday nights. Do you have anything planned the first or second week of November?


InquiryId :  19955  InquiryType :  Dreamtrips  DateAndTime :  2007-10-20 18:53:08  Status :  Replied and Resolved
Replied By Mike K at 2007-10-23 10:05:40

All inclusive will cover food, beverages and alcohol. Most rooms are double queens.
Customer submitted at 2007-10-20 18:53:08

Hi I am interested in going to Cancun,how do I how what is coved in an all inclusive resort,also how do I know what size my room will be? studio 1-2 bedroom etc.


InquiryId :  19958  InquiryType :  Genealogy  DateAndTime :  2007-10-20 20:06:34  Status :  Replied and Resolved
Replied By Diana M at 2007-10-24 14:10:06

Lindsey, The sponsor of Kile submitted an online form and the request is completed. Thanks Diana
Replied By Diana M at 2007-10-24 14:09:59

Lindsey, The sponsor of Kile submitted an online form and the request is completed. Thanks Diana
Customer submitted at 2007-10-23 14:23:23

So in order to sponsor Kile what do I need to do?
Replied By Lauren Lynne at 2007-10-23 11:59:01

The genealogy change request was complete by diana on 10/22. As far as the sponsorship change, you will need to submit a online form for any changes to be made. Thank you for your time in the matter. Client Services
Replied By Lauren Lynne at 2007-10-23 11:58:55

The genealogy change request was complete by diana on 10/22. As far as the sponsorship change, you will need to submit a online form for any changes to be made. Thank you for your time in the matter. Client Services
Customer submitted at 2007-10-20 20:06:34

I just filled out the online placement change request form (requestId: 10489)and I want to follow -up to make sure it gets done within the 48hr window, and I want to clearify the sponsorship change as well. I am sponsor fo Kile (906823) and his placement in 2nd level on my Left Team.


InquiryId :  19962  InquiryType :  General Questions  DateAndTime :  2007-10-20 20:42:04  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 22:57:02

Hi,
To add frequent miles to your flight reservation, you have to contact the airlines directly.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 22:56:47

Hi,
To add frequent miles to your flight reservation, you have to contact the airlines directly.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-20 20:42:04

how do I book a airline res. using frequent flyer miles on my site?


InquiryId :  19980  InquiryType :  Existing Reservation  DateAndTime :  2007-10-21 05:41:38  Status :  Pending
Customer submitted at 2007-10-21 05:41:38

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InquiryId :  19982  InquiryType :  Existing Reservation  DateAndTime :  2007-10-21 08:00:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 20:49:52

Hi
Please come to livechat and a dreamtrip agent will assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-21 08:00:22

Hello- I am looking at the dream trip for Cozumel in June of 2008. The trip is from Dallas/Fort Worth for 499. I live in Iowa and to get from Iowa to Dallas it is an additional 239.00 from Minneapolis to Dallas. If I book straight from Minneapolis to Cozumel the trip is 659.00 using the same hotel. I am new at this and was wondering if I am doing something wrong because I am not finding the savings.


InquiryId :  19985  InquiryType :  Existing Reservation  DateAndTime :  2007-10-21 10:02:11  Status :  Pending
Customer submitted at 2007-10-21 10:02:11

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InquiryId :  19986  InquiryType :  Existing Reservation  DateAndTime :  2007-10-21 10:03:05  Status :  Pending
Customer submitted at 2007-10-21 10:03:05

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InquiryId :  19992  InquiryType :  Existing Reservation  DateAndTime :  2007-10-21 11:51:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 20:48:40

Hi
Please contact cheaptickets directly to make the changes.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-21 11:51:56

i need to change a ticket i purchased through this site on cheap tickets. who can i call


InquiryId :  19993  InquiryType :  New Reservation  DateAndTime :  2007-10-21 12:37:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 22:41:12

Hi
Please use internet explorer and try again .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-21 12:37:51

The \"calendar\" will not pop up in \"Consolidator Search\" with either Safari or Firefox.


InquiryId :  19995  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-21 13:07:12  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 22:44:40

Hi,
I need your member ID number to check on the status.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 22:44:36

Hi,
I need your member ID number to check on the status.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-21 13:07:12

I submitted information to renew my RTA card because it will expire next month. I\'m checking to see if it was received because my computer lost connectivity about the time I was submitting.


InquiryId :  19998  InquiryType :  General Questions  DateAndTime :  2007-10-21 13:19:56  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 22:42:40

Hi,
Please delete cookies, restart your system and try again.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 22:42:35

Hi,
Please delete cookies, restart your system and try again.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-21 13:19:56

I am having trouble finding the prices of some of the dream trips. It said to log in to find the prices and I still cant find the prices.


InquiryId :  19999  InquiryType :  Hotel  DateAndTime :  2007-10-21 13:36:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 20:47:29

Hi
Please use the powersearch to get the best available rates.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-21 13:36:00

i need to get the best rate on the best western in albany ,ny on weston rd


InquiryId :  20001  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-21 14:09:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 22:35:12

Hi
Please come to livechat and we will assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-21 14:09:58

i want to book a pkg. for cancun at sandos caracol beach resort & spa all inclusive but i can\'t seem to get thru the book page. can i get someone to give me a call?


InquiryId :  20007  InquiryType :  Group Reservation  DateAndTime :  2007-10-21 15:27:55  Status :  Replied and Resolved
Replied By Mike K at 2007-10-23 14:09:17

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-21 15:27:55

Travel for 6 to tpa from lax on Nov 20 returning Nov 25


InquiryId :  20010  InquiryType :  Dreamtrips  DateAndTime :  2007-10-21 16:21:00  Status :  Replied and Resolved
Replied By Mike K at 2007-10-23 14:10:30

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-21 16:21:00

When trying to sign up for a dreamtrip it does not give me the dreamtrip price for members. What am I doing wrong? I am interested in the Cruise from Ft. Lauderdale in December of 07. Please tell me how to sign and pay with members price. Thanks Grace


InquiryId :  20015  InquiryType :  General Questions  DateAndTime :  2007-10-21 18:22:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 22:12:55

Hi
No , airfare bookings do not show up on your dot com site.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-21 18:22:57

Do bookings from airfare still show up under your bookings when you log in to you .com site


InquiryId :  20016  InquiryType :  Existing Reservation  DateAndTime :  2007-10-21 18:25:12  Status :  Pending
Customer submitted at 2007-10-21 18:25:12

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InquiryId :  20020  InquiryType :  Existing Reservation  DateAndTime :  2007-10-21 19:12:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-21 20:36:34

Hi
Please give the tracking number of your reservation .If you don\\\'t have the number, please come to livechat with the travel department.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-21 19:12:17

please could you send me the details of the flight i booked on the 18th of oct.for Krista Koenig.for the 29th of oct to san diego to San krista jose


InquiryId :  20031  InquiryType :  New Reservation  DateAndTime :  2007-10-21 22:53:45  Status :  Replied and Resolved
Replied By Nick at 2007-10-21 22:32:30

Hi,
It depends on the cruise line. Some cruiseline allows you to pay some deposit and remaining by a specified date. For some you have to pay full at the time of booking.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-21 22:32:25

Hi,
It depends on the cruise line. Some cruiseline allows you to pay some deposit and remaining by a specified date. For some you have to pay full at the time of booking.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-21 22:53:45

i have a question about cruises, if i book a cruise using this website are you able to pay a deposit like you cxan when you go thru the cruiseline or do you have to pay the entire cost of cruise at the time of booking


InquiryId :  20032  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 02:56:29  Status :  Pending
Customer submitted at 2007-10-22 02:56:29

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InquiryId :  20034  InquiryType :  New Reservation  DateAndTime :  2007-10-22 05:01:58  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 00:04:44

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 00:04:38

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 05:01:58

I tried to order a car rental on last saturday and your site would not accept it although it was imputed correctly. Upon calling you, you requested my id number and I told you I did not have one. My father is the rta with you, but I do not have his number. So I gave up. If you can not solve this by Wednesday, October 24th, I will have to go elsewhere. My father is John Payton Jr.


InquiryId :  20039  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 07:28:04  Status :  Pending
Customer submitted at 2007-10-22 07:28:04

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InquiryId :  20054  InquiryType :  Hotel  DateAndTime :  2007-10-22 10:15:19  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 23:56:15

Hi,
When you give a search through our web site you can see the itinerary details there. In order to submit your reservation request, you have to submit your CC info. Thanking you.
WorldVentures Team
Replied By Nick at 2007-10-22 23:56:05

Hi,
When you give a search through our web site you can see the itinerary details there. In order to submit your reservation request, you have to submit your CC info. Thanking you.
WorldVentures Team
Customer submitted at 2007-10-22 10:15:19

I am trying to see mi itinerary before booking my vacation, I don\'t want to give my credit card number until I see the itinerary, please advise, thank you


InquiryId :  20058  InquiryType :  New Reservation  DateAndTime :  2007-10-22 11:06:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-22 19:58:10

Hi
Please initiate a livechat with the travel department and a cruise agent will assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-22 11:06:12

I am trying to search a cruise that departs from Los Angeles and goes thru the Panama Canal and returns to Los Angeles. I dont seem to be able to do this on my website. Can you help?


InquiryId :  20059  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 11:12:13  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 23:54:53

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 23:54:43

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 11:12:13

need help


InquiryId :  20060  InquiryType :  Group Reservation  DateAndTime :  2007-10-22 11:18:28  Status :  Replied and Resolved
Replied By Mike K at 2007-10-23 14:15:49

yes we actually have a dreamtrip doing that exact thing next August \\\'08. If this does not fit the dates you would like to travel we can arrange something else. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-22 11:18:28

I would like to take a party of 8 to Puru to hike machu picchu, is thier a package you can put together. I would need airfare to get there too. thank you. Chad w. cmwlvnv@aol.com


InquiryId :  20061  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 11:31:59  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 23:54:14

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 23:54:03

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 11:31:59

made arrangement on a weekend and was unable to talk with a live person. I have some questions BEFORE confirming reservations. tracking number GRP0G000I0JH


InquiryId :  20062  InquiryType :  compliance  DateAndTime :  2007-10-22 10:01:45  Status :  Pending
Customer submitted at 2007-10-22 10:01:45
Submit new ads, website content, URL not yet launched for approval
Brad Allen 507-285-0042 LTAPilot2@yahoo.com


InquiryId :  20065  InquiryType :  New Reservation  DateAndTime :  2007-10-22 11:47:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-22 19:46:03

Hi
Please use the quick flight reservations to give the search and you will get the results.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-22 11:47:59

I am trying to fly from Wichta KS ICT airport to BDR Sikorsky Memorial Airport in Stratford CT, but the website is telling me there is not an airport in Stratford CT.


InquiryId :  20067  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 11:51:03  Status :  Pending
Customer submitted at 2007-10-22 11:51:03

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InquiryId :  20070  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 11:59:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-22 18:53:04

Hi
Please send an email to travel@worldventures.com.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-22 11:59:05

I am helping a friend that booked a hotel on my site. Her name is Nicole Ayers. She booked a room for 10/29 and 10/30 at the Buttes in Tempe Az. Confirmation # is 86104806. Marriott says the rate is 265 per night, our site booked her at 132.50 per night. Can you help with this discrepancy? Patricia Mastroianni RTA # 896203


InquiryId :  20076  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 12:52:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-22 18:16:28

Hi
Can you please give the tracking number of your reservation so taht we can check the status .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-22 12:52:32

i was on live chat waiting for a confirmation on my hotel reservation..and it never came up


InquiryId :  20077  InquiryType :  compliance  DateAndTime :  2007-10-22 11:33:18  Status :  Pending
Customer submitted at 2007-10-22 11:33:18
Submit new ads, website content, URL not yet launched for approval
For my travel website: www.sharingworldventures.com For my business website: www.edelsworldventures.com For my Earn Vacations landing page: www.makealivingatthebeach.com Two Google Ads: 1. (Targeting Dreamtrips audience) A Vacation Well Earned Learn how to earn vacations. Work from home or the beach! 2. (Targeting RTAs) Travel and Get Paid Work with the company on the cutting edge of technology and travel.


InquiryId :  20078  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 13:06:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-22 18:15:45

Hi
Please provide us with the wv tracking number.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-22 13:06:39

I contacted the hotel I suppose to be staying at and they do not have my reservation. Please explain ASAP


InquiryId :  20080  InquiryType :  Billing  DateAndTime :  2007-10-22 13:09:57  Status :  Replied and Resolved
Replied By Karen O at 2007-10-23 08:54:06

Please complete the online payment update form in the back office.
Replied By Karen O at 2007-10-23 08:54:03

Please complete the online payment update form in the back office.
Customer submitted at 2007-10-22 13:09:57

My membership expired due to an expiration date on my AmEx card. The card number is the same and the new expiration date is 11/11. What must I do to get reinstated? Thanks, JB Wascom


InquiryId :  20083  InquiryType :  Dot Biz  DateAndTime :  2007-10-22 13:45:50  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 23:28:44

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 23:28:40

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 13:45:50

Don Lapre owes me money!!!!


InquiryId :  20087  InquiryType :  New Reservation  DateAndTime :  2007-10-22 14:34:55  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 23:28:16

Hi,
You have to contact the airlines directly for that.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 23:28:11

Hi,
You have to contact the airlines directly for that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 14:34:55

how do i book my flight? can i book 3 children ages 13,11,11


InquiryId :  20088  InquiryType :  New Reservation  DateAndTime :  2007-10-22 14:41:17  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 23:27:42

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 23:27:36

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 14:41:17

Desire adjoining rooms at Bellagio Hotel for Nov. 14-15 (noon check in) Two rooms. Need info ASAP Total cost


InquiryId :  20097  InquiryType :  Dreamtrips  DateAndTime :  2007-10-22 15:36:38  Status :  Replied and Resolved
Replied By Terri E at 2007-10-25 06:31:12

Open a trouble ticket....thanks
Customer submitted at 2007-10-24 16:35:15

I\'m having a hard time printing the dreamtrips page so I can entice people to join with the great offers. Is it okay to do? I figure yes, since there is a box to print on the page.
Replied By Terri E at 2007-10-24 09:32:19

Dawn, thanks for your Inquiry, go to your dot.com site and open a trouble ticket, this isn\'t something we can drive in the Inquiry system. Thanks
Customer submitted at 2007-10-22 15:36:38

Howcome we can print the page of the dreamtrips? I held down my ctrl key also and it still wouldn't bring up the window to print. I don't have a problem printing anything else online.


InquiryId :  20106  InquiryType :  General Questions  DateAndTime :  2007-10-22 16:26:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-22 19:15:19

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-22 16:26:32

would like to cancel my dream trips membership. please provided contact.


InquiryId :  20114  InquiryType :  Billing  DateAndTime :  2007-10-22 17:50:09  Status :  Replied and Resolved
Replied By Terri E at 2007-10-25 06:42:33

Eric, you had signed up for both RTA and Dreamtrips, so we have downgraded your account to Dreamtrips only, your Nov-13th recurring will be 19.95. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-10-24 17:51:55

What did I sign up for? I thought I just signed up for the dreamtrips membership for 20.00 a month. If I signed up for something else I just want the dreamtrips membership for 20.00 a month. My id number is 901691.
Replied By Terri E at 2007-10-24 10:07:31

Eric, thanks for your Inquiry. Looking at your account, I show your October/07 recurring as 39.94, if your are wanting to downgrade, please let us know which product are you downgrading to, before you next recurring date, which is 11/13. Thanks
Customer submitted at 2007-10-23 18:17:02

My name is Eric Verdin and my id number is 901691. I recieved an e-mail earlier about my refund that I submitted on-line but I also want to know if you guys fixed my monthly charge. I thought it was supposed to be only $20 a month instead of what I being billed $39.94 a month. If you get back to me as soon as possible with the details I would greatly appreciate it.
Replied By Karen O at 2007-10-23 09:08:45

I do not show an account in your name. Please specify the name on the account or the id number. If you do not have the id number, please supply the cc number this is being charged on so that I can access the information that way.
Replied By Karen O at 2007-10-23 09:08:41

I do not show an account in your name. Please specify the name on the account or the id number. If you do not have the id number, please supply the cc number this is being charged on so that I can access the information that way.
Customer submitted at 2007-10-22 17:50:09

I signed up for a world ventures dream trip membership at the end of August 2007. First I was charged twice a $50.00 dollar. The first was on 8/24/07 and the second was on 8/25/07. Also my monthly billings on 9/15/07 and 10/13/07 were $39.94. It is my understanding that my membership only is supposed to cost $20.00 a month. If you could contact as soon as possible on this matter it would be greatly appreciated.


InquiryId :  20117  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 18:41:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-22 18:10:18

Hi
Please give us the wv tracking number, so that we can check your reservation.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-22 18:41:06

Can not find my Itinerary. Trip ID # 7073 6679 6970


InquiryId :  20118  InquiryType :  Billing  DateAndTime :  2007-10-22 18:44:55  Status :  Replied and Resolved
Replied By Karen O at 2007-10-25 08:32:05

go to your back office under support. It will give you the option of online forms/support tools.
Replied By Karen O at 2007-10-25 08:32:01

go to your back office under support. It will give you the option of online forms/support tools.
Customer submitted at 2007-10-24 15:32:16

Where do I find the online form for payment updates.
Replied By Karen O at 2007-10-23 09:10:15

Please complete the online form for payment updates.
Replied By Karen O at 2007-10-23 09:10:11

Please complete the online form for payment updates.
Customer submitted at 2007-10-22 18:44:55

I need to update my credit card info for my monthly bill.


InquiryId :  20121  InquiryType :  All Other Commissions  DateAndTime :  2007-10-22 19:12:45  Status :  Replied and Resolved
Replied By Terri E at 2007-10-24 10:04:25

Enel, thanks for your Inquiry. Please take any booking Id# you may have and go to your dot.com site and Chat with a Live travel agent. Thanks
Customer submitted at 2007-10-22 19:12:45

My friend had purchased an airfare through my site, along with a car rental and a hotel. Nothis is being shown in my site. Please help me here. Thanks, Claude


InquiryId :  20124  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-22 19:41:34  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 22:52:44

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 22:52:40

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 19:41:34

It appears that the compare flights function of Powersearch is the only search functioning. My customer is trying to compare hotels and cars useing the compare hotels and cars of Powersearch. Please help.


InquiryId :  20128  InquiryType :  New Reservation  DateAndTime :  2007-10-22 20:08:34  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 22:49:40

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 22:49:36

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 22:13:07

I really wanted to live chat. I want a trip without airfare. This trip needs to be next spring and include several nights in several different Greek Islands. It also needs to include transfers between the islands.
Replied By Aruna A at 2007-10-22 19:05:03

Hi
Please use the powersearch to get the best available rates and deals .

Thank you
WorldVentures Team

Customer submitted at 2007-10-22 20:08:34

Greek Trip


InquiryId :  20140  InquiryType :  compliance  DateAndTime :  2007-10-22 20:20:31  Status :  Pending
Customer submitted at 2007-10-22 20:20:31
Submit current ads, website content, URL for review and approval
Do you need a vacation? Are you looking for more freedom and a better lifestyle. I have information for you that could change your life. Check out my sites for travel at a great price and a unique business opportunity that you can successfully achieve from home. Start Living... http://www.rjdvacations.worldventures.com - to book travel (download the toolbar if you would like, it's one click access great travel prices/also check out the DREAMTRIPS!!) http://www.rjdvacations.worldventures.biz - to look at the business opportunity If you have any questions you can contact me at rjdvacations@gmail.com


InquiryId :  20143  InquiryType :  Events  DateAndTime :  2007-10-22 22:32:27  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 22:46:12

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agents will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 22:46:06

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agents will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 22:32:27

How can I find out info. about joining your company? I heard about this company through someone who met a representative and thought it would interest me. Unfortunately the person could not find the person\'s business card for me to contact them directly.


InquiryId :  20147  InquiryType :  Flight  DateAndTime :  2007-10-22 22:57:40  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 23:52:46

Hi,
We no longer book for Air only reservation. Our website will redirect you to the airlines web site for you to book it. You can contact the airlines directly for Air only reservation.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 23:52:41

Hi,
We no longer book for Air only reservation. Our website will redirect you to the airlines web site for you to book it. You can contact the airlines directly for Air only reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 22:57:40

Why is it almost always more expensive to book airline reservations with World Ventures than on my own? I don\'t think I have ever been able to save money with World Ventures, although I tell\'everone\' you can??? Puzzled??? Bob Trueblood 772.545.1203


InquiryId :  20148  InquiryType :  Existing Reservation  DateAndTime :  2007-10-22 23:05:26  Status :  Replied and Resolved
Replied By Nick at 2007-10-22 23:51:28

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-22 23:51:23

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-22 23:05:26

hello,I book a flight for rizalina hilderhoff travelling to lisbon portugal on oct26 but there is no confirmed res for her according to continental airlines tkt was not paid the money is already taken out from her credit card .please send me the tkt information and tkt number the flight is on thursday urgent thank you.


InquiryId :  20150  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 00:35:51  Status :  Pending
Customer submitted at 2007-10-23 00:35:51

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InquiryId :  20151  InquiryType :  Dot Biz  DateAndTime :  2007-10-23 06:12:02  Status :  Replied and Resolved
Replied By Ric Q at 2007-10-23 11:33:54

http://RonaldBarnes.worldventures.biz
Replied By Ric Q at 2007-10-23 11:33:50

http://RonaldBarnes.worldventures.biz
Customer submitted at 2007-10-23 06:12:02

My name is Ronald Barnes. My ID is 905515. My email is vipservice77@yahoo.com and my mobile number is 203-8157191. I am a new RTA. For some reason I have been unable to get to my RonaldBarnes@Worldventures.biz site. I keep getting the message that site can not be found. Please contact me ASAP I am trying to send people to the site


InquiryId :  20152  InquiryType :  All Other Commissions  DateAndTime :  2007-10-23 06:45:21  Status :  Replied and Resolved
Replied By Terri E at 2007-10-24 09:51:30

Dan, thanks for your Inquiry. Our system reflect that you have 5 personally sponsored reps, 3 on your Left and 2 on your right In order for you to cycle you must have 3 and 3...you need 1 more perosn on your right leg to get the cycle bonus and the 20 travel points...you are on your way!!! But if you enrolled 3 members Sunday...remember you always get your enroller bonuses, and that pay-out depends on how they paid coming into the business. If CC you get paid the following friday. If they paid check, those checks take 9 days to go through the Merchant acct, and once it clears, you get paid on those on friday that week...I hope this helps. You have a Great day. Thanks
Customer submitted at 2007-10-23 06:45:21

We sponsored three people and entered them into the system on Sunday, October 14. I know you have received them, because I did receive my travel points for cycling; however, we have not received our $300 in commission checks. Usually, the checks arrive quickly, and I was wondering what the delay was?


InquiryId :  20162  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 08:47:36  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 00:03:07

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 00:02:56

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 08:47:36

I made a cruise reservation via powersearch and I would like to upgrade my stateroom. How can I do this? My reservation id is 00DV0E0Y0.


InquiryId :  20165  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 09:14:02  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 00:02:33

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 00:02:26

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 09:14:02

WE booked the cruise on the Meditereanian for February and I do not know the EXACT DATE for departure of the cruise. Can You assist me ASAP. Thank you Steve DeWerff


InquiryId :  20167  InquiryType :  All Other Commissions  DateAndTime :  2007-10-23 09:47:39  Status :  Replied and Unresolved
Replied By Lauren Lynne at 2007-10-23 10:52:59

For your travel commissions, you do not receive 50%. You receive 7-17% it varies based on the vendor. Thank you for your time in the matter. Client Services
Replied By Lauren Lynne at 2007-10-23 10:52:53

For your travel commissions, you do not receive 50%. You receive 7-17% it varies based on the vendor. Thank you for your time in the matter. Client Services
Customer submitted at 2007-10-23 09:47:39

My understanding is that travel commisiions are 50% yet the disclaimer in the area where you check on bookings states 30% or $2.00 of every $10.00. What is correct?


InquiryId :  20170  InquiryType :  General Questions  DateAndTime :  2007-10-23 10:39:28  Status :  Replied and Resolved
Replied By at 2007-10-23 13:01:18

There is no commission on airfare.WorldVentures receives the commission approximately 60-120 days after the date of travel from the vendor with which we then pay out the due commission.
Customer submitted at 2007-10-23 10:39:28

Do we earn a portion of the booking fee for airfare how long does is generally take to see commission from a hotel. I booked a hotel or the last acceleration training in september and was not sure when you would see that commission


InquiryId :  20171  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-23 10:54:28  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:43:45

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:43:34

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 10:54:28

How come I havent received my id card?


InquiryId :  20172  InquiryType :  Flight  DateAndTime :  2007-10-23 11:01:08  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 00:02:00

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 00:01:43

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 11:01:08

Looking for a flight from Toledo, Ohio to Washington DC International arriving in DC around noon on March 15 and Departing from DC to Toledo on March 19th around 6-7pm I have tried multiple times and cannot find a late departure


InquiryId :  20173  InquiryType :  Dreamtrips  DateAndTime :  2007-10-23 11:03:45  Status :  Replied and Resolved
Replied By Mike K at 2007-10-23 14:56:59

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-23 11:03:45

How much is the Burmuda dream trip?


InquiryId :  20174  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 11:13:30  Status :  Pending
Customer submitted at 2007-10-23 11:13:30

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InquiryId :  20177  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-23 12:06:02  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:41:50

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:41:42

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 12:06:02

Would like to inquire on reservation 2-other couples along with my husband & I.


InquiryId :  20179  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 12:21:59  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:58:16

Hi,
You have enrolled for Both Referral Travel Agent PowerSearch Portal and DreamTrips Membership.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:58:02

Hi,
You have enrolled for Both Referral Travel Agent PowerSearch Portal and DreamTrips Membership.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 12:21:59

Help not related to travel...I am a rep 905064 and need to know if I am signed up to both RTA and Dreamtrips or just RTA I have been on hold for 15 minutes on the 972 number


InquiryId :  20180  InquiryType :  New Reservation  DateAndTime :  2007-10-23 12:26:16  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:40:35

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:40:25

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 12:26:16

When clicking on Vacations and searching for hotels, I don\'t see Riu Santa Fe?


InquiryId :  20182  InquiryType :  General Questions  DateAndTime :  2007-10-23 12:51:42  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:39:56

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:39:49

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 12:51:42

Hello...... 1..when you are quoting a price, say $345.00 is that per person (double occupancy), per nite or, for the whole vacation per person..or what??? 2..can I just use the travel and not sell for you? 3..Referring to the above, what is my cost to join your company...as follows * sell vacations and use travel * just use the travel and not sell. 4...what phone # can I use to speak with one of your customer service people? plz advise,,thanks Bob uswldcall@aol.com 310-823-1751 pls advise..Bob uswldcall@aol.com


InquiryId :  20184  InquiryType :  New Reservation  DateAndTime :  2007-10-23 13:37:48  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:37:58

Hi,
No, we do not have that.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:37:49

Hi,
No, we do not have that.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 13:37:48

do we have an NFL package for dallas cowboys football


InquiryId :  20185  InquiryType :  Genealogy  DateAndTime :  2007-10-23 14:03:47  Status :  Replied and Resolved
Replied By Lauren Lynne at 2007-10-23 12:53:34

Mrs. Thompson, I have logged into your .biz back office, and logged into your genealogy site with no problems. Try deleting your internet history and cookies, then try logging in again. Thank you for your time in the matter. Client Services
Replied By Lauren Lynne at 2007-10-23 12:53:23

Mrs. Thompson, I have logged into your .biz back office, and logged into your genealogy site with no problems. Try deleting your internet history and cookies, then try logging in again. Thank you for your time in the matter. Client Services
Customer submitted at 2007-10-23 14:03:47

I can\'t open my genealogy.


InquiryId :  20190  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 15:06:46  Status :  Pending
Customer submitted at 2007-10-23 15:06:46

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InquiryId :  20195  InquiryType :  compliance  DateAndTime :  2007-10-23 14:36:51  Status :  Pending
Customer submitted at 2007-10-23 14:36:51
Submit current ads, website content, URL for review and approval
www.mrdtravel.worldventures.com


InquiryId :  20200  InquiryType :  Dreamtrips  DateAndTime :  2007-10-23 17:14:50  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 11:06:31

Please provide me the name of the trip you are interested in. There are no prices for children on cruises, yes you can get adjoining cabins if you have more than 4 people including children.
Customer submitted at 2007-10-23 17:14:50

am thining about takng this cruise. please advise 1. if there are any children prices? 2. how do you book rooms for the children? 3. are there any adjoining rooms for parents and children we no nothing about this ship. can you please give us some ratings on this ship.


InquiryId :  20201  InquiryType :  General Questions  DateAndTime :  2007-10-23 17:25:21  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:22:44

Hi,
The price mentioned in the credit card page is the final price. But that price may or may not include taxes. It will be mentioned there that weather taxes are included or not.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:22:36

Hi,
The price mentioned in the credit card page is the final price. But that price may or may not include taxes. It will be mentioned there that weather taxes are included or not.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 17:25:21

I have a question about pricing. I put in for 2 adults and 2 children and the total price is on the far right, \"including taxes for all persons). My question is: Is the price on the far right for all 4 people or per person?


InquiryId :  20203  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 18:22:40  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:56:28

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:56:14

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 18:22:40

I just made a reservation for a hotel in chicago at the Rafello and it did not print and I do not have my confirmation number. HELP


InquiryId :  20205  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 18:49:23  Status :  Pending
Customer submitted at 2007-10-23 18:49:23

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InquiryId :  20206  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 18:49:30  Status :  Pending
Customer submitted at 2007-10-23 18:49:30

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InquiryId :  20208  InquiryType :  compliance  DateAndTime :  2007-10-23 17:55:25  Status :  Pending
Customer submitted at 2007-10-23 17:55:25
Other Compliance Related Inquiries
Current business cards for review and approval enclosed.


InquiryId :  20211  InquiryType :  Dreamtrips  DateAndTime :  2007-10-23 20:11:43  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 11:45:44

The Cozumel trip will be junior Suites, Garden view.
Replied By Mike K at 2007-10-24 11:45:00

The Cozumel trip will be junior Suites, Garden view.
Customer submitted at 2007-10-23 20:11:43

This is the second time I have been asked to type the inquiry re El Cozumeleno room type. If you did not get the first one I will try again when there is an agent on duty. Thanks


InquiryId :  20214  InquiryType :  All Other Commissions  DateAndTime :  2007-10-23 20:51:22  Status :  Replied and Resolved
Replied By Terri E at 2007-10-24 09:57:46

Terry, Thanks for your Inquiry. Please take any bookingId that you may have and log into your dot.com site and and Chat with a Travel agent, so that they may give you the information you are looking for. Thanks
Customer submitted at 2007-10-23 20:51:22

I used my web site this July to travel to Ukraine. I didn\'t receive any commission. Why is that? Terry


InquiryId :  20215  InquiryType :  Hotel  DateAndTime :  2007-10-23 21:56:01  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:55:53

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:55:48

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 21:56:01

I am attempting to price air/hotel from Las Vegas to London for 5/23/08 for 7 nights and can\'t get any prices. Can you please advise? Thanks so much. Susana McCurdy


InquiryId :  20217  InquiryType :  All Other Commissions  DateAndTime :  2007-10-23 22:01:51  Status :  Replied and Resolved
Replied By Terri E at 2007-10-24 10:02:53

Cary, thanks for your Inquiry. Please take your booking Id# and go to Live Chat and chat with a travel agent. Thanks
Customer submitted at 2007-10-23 22:01:51

Booked Hotel, Flight and car rental for the Vegas Acceleration Training and do not see any record of that on my .com site. Could you explain? Thanks Cary


InquiryId :  20218  InquiryType :  Existing Reservation  DateAndTime :  2007-10-23 22:08:33  Status :  Replied and Resolved
Replied By Nick at 2007-10-23 23:55:28

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-23 23:55:21

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-23 22:08:33

HAS MY HOTEL ROOM BEEN CONFIRMED?


InquiryId :  20221  InquiryType :  Hotel  DateAndTime :  2007-10-24 06:07:18  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 23:44:35

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 23:44:31

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-24 06:07:18

Have not received confirmation for hotel. thanks patty


InquiryId :  20233  InquiryType :  Dreamtrips  DateAndTime :  2007-10-24 08:56:52  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 12:04:51

That cruise is sold out and no longer available.
Customer submitted at 2007-10-24 08:56:52

Hello I\'m an agent with World Ventures and can\'t seem to find the cruise for $49.00 to the Bahamas. Can you help me? Monica Fry


InquiryId :  20239  InquiryType :  All Other Commissions  DateAndTime :  2007-10-24 11:40:18  Status :  Replied and Resolved
Replied By Terri E at 2007-10-24 10:08:50

DUPLICATE.
Customer submitted at 2007-10-24 11:40:18

Im interested in this home-based business. Please email ASAP. Alson the prices seem to be just about the same as other companys?? Except for the dream vacations.. is this the only difference?/


InquiryId :  20240  InquiryType :  All Other Commissions  DateAndTime :  2007-10-24 11:40:36  Status :  Replied and Resolved
Replied By Terri E at 2007-10-24 10:09:12

DUPLICATE.
Customer submitted at 2007-10-24 11:40:36

Im interested in this home-based business. Please email ASAP. Alson the prices seem to be just about the same as other companys?? Except for the dream vacations.. is this the only difference?/


InquiryId :  20241  InquiryType :  All Other Commissions  DateAndTime :  2007-10-24 11:40:50  Status :  Replied and Resolved
Replied By Terri E at 2007-10-24 10:08:28

Albert...Please go to World.worldventures.com. Thanks
Customer submitted at 2007-10-24 11:40:50

Im interested in this home-based business. Please email ASAP. Alson the prices seem to be just about the same as other companys?? Except for the dream vacations.. is this the only difference?/


InquiryId :  20242  InquiryType :  All Other Commissions  DateAndTime :  2007-10-24 11:55:44  Status :  Replied and Resolved
Replied By Terri E at 2007-10-25 12:49:09

Albert, potential clients can only take advantage of the Dreamtrips, if they have enrolled with Worldventures..thanks
Customer submitted at 2007-10-25 13:07:19

cna we offer Dream vacations to potential clients/customers?? Thanks Albert
Replied By Sean Wilson at 2007-10-25 10:35:17

Hello Albert, We received your inquiry about enrolling in the World Ventures program. You may obtain more information regarding the business opportunity by visiting www.worldventures.biz. You will also be able to enroll in the program at this site. To answer your question regarding booking travel, you will find that World Ventures is often able to obtain lower prices than some of the other sites due to the relationships that we have with the travel vendors. The Dreamtrips are just one of the many ways that you can save money on travel. Enrolling in the World Ventures program also gives you the opportunity to earn some of the money back that you have spent on travel made through your World Ventures website. Once again, you can gain more information by visiting the website i mentioned. We look forward to working with you. Thanks, Client Services - World Ventures
Customer submitted at 2007-10-24 11:55:44

Im interested in this home-based business. Please email ASAP. Alson the prices seem to be just about the same as other companys?? Except for the dream vacations.. is this the only difference?/


InquiryId :  20244  InquiryType :  Existing Reservation  DateAndTime :  2007-10-24 12:15:47  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 23:42:37

Hi,
For any cancellation or changes, please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 23:42:29

Hi,
For any cancellation or changes, please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-24 12:15:47

I need to cancel two reservations made yesterday CONFIRMATION #\'S grpuf121wj36 AND grp5mq12j8a9


InquiryId :  20246  InquiryType :  Dreamtrips  DateAndTime :  2007-10-24 12:48:54  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 12:20:42

Which trip were you trying to book? Please provide more information.
Customer submitted at 2007-10-24 12:48:54

I want to book this but I have questions.. How can I call??


InquiryId :  20247  InquiryType :  Dreamtrips  DateAndTime :  2007-10-24 12:54:47  Status :  Replied and Resolved
Replied By Mike K at 2007-10-24 12:21:42

Airfare is not included with most dreamtrips, please provide me the name of the trip you were interested in.
Customer submitted at 2007-10-24 12:54:47

flight for dreamtrip


InquiryId :  20248  InquiryType :  Billing  DateAndTime :  2007-10-24 13:06:14  Status :  Replied and Resolved
Replied By Karen O at 2007-10-24 13:04:38

Please go to your back office and complete the online form for payment update. Our customer service number is 972-805-9500, but we will need the form to update the payment information.
Replied By Karen O at 2007-10-24 13:04:33

Please go to your back office and complete the online form for payment update. Our customer service number is 972-805-9500, but we will need the form to update the payment information.
Customer submitted at 2007-10-24 13:06:14

my reoccuring number 100052684 failed b/c the card was reported lost. the e-mail says to call but i have no number to call


InquiryId :  20251  InquiryType :  General Questions  DateAndTime :  2007-10-24 14:35:33  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 23:34:57

Hi,
Please get connected to live chat by selecting Dream Trips and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 23:34:52

Hi,
Please get connected to live chat by selecting Dream Trips and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-24 14:35:33

To whom it may concern, My name is Branden Van Valkenburg, I am a Dreamtrips member and an RTA with this fabulous company. I am clicking on the dreamtrips menu, and when I click on the dreamtrips that say \'to low to advertise, log in to see price\', I cannot log in.?????? what should I do?


InquiryId :  20254  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-24 15:29:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-24 23:01:25

Hi
Did you download the powersearch toolbar ? You can do that through the dot com site.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-24 15:29:29

I am a computer professional and don\'t see the toolbar or an option to reveal it in Microsoft Explorer


InquiryId :  20255  InquiryType :  Existing Reservation  DateAndTime :  2007-10-24 15:30:55  Status :  Pending
Customer submitted at 2007-10-24 15:30:55

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InquiryId :  20256  InquiryType :  Existing Reservation  DateAndTime :  2007-10-24 15:31:06  Status :  Pending
Customer submitted at 2007-10-24 15:31:06

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InquiryId :  20269  InquiryType :  General Questions  DateAndTime :  2007-10-24 17:40:56  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 23:28:24

Hi,
No, you cannot keep a link in WV for B&B.;

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 23:28:12

Hi,
No, you cannot keep a link in WV for B&B.;

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-24 17:40:56

We are innkeepers at a B&B.; is it permitted to have a link from our WV web site to our B&B; site and vice versa?


InquiryId :  20274  InquiryType :  General Questions  DateAndTime :  2007-10-24 17:56:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-24 22:59:49

Hi
To become a member, you need to be referred by someone who is already a member with us . Else , you can contact our customer support at 972 805 9600.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-24 17:56:07

I happened upon your site by investigating another travel business opportunity and the article mentioned your company as a better option. I have looked at all your website videos and checked your prices and are very interested. I am located in SW PA. Can I get someone to contact me?


InquiryId :  20277  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-24 18:34:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-24 22:53:59

Hi
You need to go to the toolbar set up and run it and then you can use it .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-24 18:34:53

I downloaded the powersearch toolbar but I can\'t open it


InquiryId :  20284  InquiryType :  New Reservation  DateAndTime :  2007-10-24 19:04:18  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 23:22:45

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 23:22:41

Hi,
Please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-24 19:04:18

I found a package deal to the Sandals Grande St. Lucian Spa & Beach Resort - All Inclusive I want to confirm where each leg of the flight begins and departs from? How many layovers there are and how long? Is this return flight leaving on April 6th 2008 from St. Lucia and returning back to Orlando MCO on the same day before 8pm EST I would also like to know what type and kind of room this is I would be getting for this package price. Sandals Grande St. Lucian Spa & Beach Resort - All Inclusive Map More Options Flight Info 2248.00 $2441.00 (1799+642) Outbound American Airlines Total Number of stop(s):1NA 03/30/0812:10pm03/30/0810:52pmOrlando International Airport (MCO)St Lucia Vigie Airport (SLU)Inbound American Airlines Operated by AMERICAN EAGLE/EXECUTIVE Total Number of stop(s):1NA 04/06/0809:20am04/06/0804:50pmSt Lucia Vigie Airport (SLU)Orlando International Airport (MCO) Additional Fee for Flight: 0.00 We noticed this flight arrives into St Lucia very late. This is my honeymoon and I would like to enjoy every moment that I spend there. Any possibility of getting a better flight that arrives sooner.


InquiryId :  20286  InquiryType :  New Reservation  DateAndTime :  2007-10-24 19:15:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-24 22:51:33

Hi
Please submit a group travel request through your dot com site and someone will get back to you with the quote within 72 hours.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-24 19:15:36

my frieind wants me to book a trip for 30 to Aruba All-Inclusive and I dont know how to go about dong this, also they are coming for different parts of the country. can you help me create a package for them. The Date is Sept. 08. Also one couple wwnts to get married there


InquiryId :  20288  InquiryType :  Existing Reservation  DateAndTime :  2007-10-24 19:22:03  Status :  Pending
Customer submitted at 2007-10-24 19:22:03

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InquiryId :  20289  InquiryType :  New Reservation  DateAndTime :  2007-10-24 19:26:07  Status :  Replied and Resolved
Replied By Nick at 2007-10-25 23:44:29

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-25 23:44:25

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-25 12:28:48

Internet Explorer and it is still not working today
Replied By Nick at 2007-10-24 23:15:11

Hi,
Which browser you are using?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 23:15:04

Hi,
Which browser you are using?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-24 19:26:07

I am trying to make reservations for a rental car and I have redone the search several times and it keeps stating searching and never brings up anything. I have left it to search for over 15 minutes and still nothing!!


InquiryId :  20291  InquiryType :  Magazines  DateAndTime :  2007-10-24 19:40:10  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 23:14:28

Hi,
How can I assist you?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 23:14:24

Hi,
How can I assist you?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-24 19:40:10

erwin


InquiryId :  20293  InquiryType :  Group Reservation  DateAndTime :  2007-10-24 20:02:07  Status :  Replied and Resolved
Replied By Mike K at 2007-10-25 06:48:07

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-24 20:02:07

Columbus, OH to Las Vegas, NV for 3 nights and 15 people


InquiryId :  20296  InquiryType :  Dot Biz  DateAndTime :  2007-10-24 21:09:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-24 22:45:29

Hi
What is the url that you are using ?

Thank you
WorldVentures Team.

Customer submitted at 2007-10-24 21:09:28

hi, my back office DOES NOT WORK!! For days I have not been able to access anything on the left bar, it\'s completely frozen, haven\'t been able to sign people up- I had someone else do it for me. what is wrong with mysite, I NEED IT TO WORK!!! Eliza


InquiryId :  20300  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-24 22:38:26  Status :  Replied and Resolved
Replied By Nick at 2007-10-24 23:12:01

Hi,
You will receive it by this weekend.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-24 23:11:57

Hi,
You will receive it by this weekend.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-24 22:38:26

how long does it take to receive the RTA card? Mine said it was shipped on 10 Oct. Thanks


InquiryId :  20303  InquiryType :  Existing Reservation  DateAndTime :  2007-10-24 23:10:09  Status :  Pending
Customer submitted at 2007-10-24 23:10:09

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InquiryId :  20304  InquiryType :  Existing Reservation  DateAndTime :  2007-10-24 23:10:24  Status :  Pending
Customer submitted at 2007-10-24 23:10:24

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InquiryId :  20313  InquiryType :  Existing Reservation  DateAndTime :  2007-10-25 06:56:52  Status :  Pending
Customer submitted at 2007-10-25 06:56:52

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InquiryId :  20321  InquiryType :  General Questions  DateAndTime :  2007-10-25 10:27:21  Status :  Replied and Resolved
Replied By Nick at 2007-10-25 23:37:38

Hi,
We do not book for Train.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-25 23:37:31

Hi,
We do not book for Train.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-25 10:27:21

I have a potential \"sign-up\" that does not like to fly. She wants to know if WV also arranges sleeper-train reservations also? discounts? etc? which makes ME remember that Alaska has these scenic train tours ... or Europe does a lot of train traveling .... where would an agent go to price train traveling? (is it there with the plane, car, hotel, cruise stuff? thanks, bonnie


InquiryId :  20327  InquiryType :  Existing Reservation  DateAndTime :  2007-10-25 11:13:29  Status :  Replied and Resolved
Replied By Nick at 2007-10-26 00:18:15

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-26 00:18:11

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-25 11:13:29

Can you please send another confirmation for GRPF09C2H2N7 I am missing my confirmation information. Thank you


InquiryId :  20328  InquiryType :  Flight  DateAndTime :  2007-10-25 11:17:12  Status :  Replied and Resolved
Replied By Nick at 2007-10-26 00:17:53

Hi,
Can you please give a search using the Power Search toolbar. Whatever displayed in our search results are the one we are offering.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-26 00:17:49

Hi,
Can you please give a search using the Power Search toolbar. Whatever displayed in our search results are the one we are offering.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-25 11:17:12

Freida Roberts # 906825 I am new at this and I have my first customer I need help in picking her a flight less than 200.00 a person they want 2 tickets. Charlotte NC to Nashville tn on Nov 21 to Nov 24 to leave after 12pm and come back at 3.00 pm some where alone there I found for 188.00 but she didn\'t like the times can you help me no one is here right now to help. thank you


InquiryId :  20331  InquiryType :  Flight  DateAndTime :  2007-10-25 11:55:07  Status :  Replied and Resolved
Replied By Nick at 2007-10-26 00:16:59

Hi,
I have forwarded your complaint to our technical department and they will check on it.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-26 00:16:54

Hi,
I have forwarded your complaint to our technical department and they will check on it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-25 11:55:07

Can not get a flight from Ft Lauderdale, Fl to Ponce, Puerto Rico. Travelocity gave me a result. Why doesn\'t our powersearch give us even the option to the airport in Ponce. Our system does not recognize that airport - PSE Cordially, Tomas B


InquiryId :  20334  InquiryType :  Dreamtrips  DateAndTime :  2007-10-25 13:27:56  Status :  Replied and Unresolved
Replied By Mike K at 2007-10-26 06:50:42

Please contact the agent woring that trip, April Devoe, at a.devoe@worldventures.com
Customer submitted at 2007-10-25 13:27:56

I got confirmation for my (2) bookings for the cruise to Alaska, however, I am wondering ifI got the members price. I did upgrade to an ocean view room, so I know I am paying more. As this is my very first trip I booked using Dreamtrips, i just want to make sure I did everything correctly. Can you please check for me that I did it correctly and that I did get the best price (members price)


InquiryId :  20350  InquiryType :  General Questions  DateAndTime :  2007-10-25 17:50:03  Status :  Replied and Resolved
Replied By Nick at 2007-10-25 23:31:03

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-25 23:30:59

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-25 17:50:03

I am trying to find out how to become a rta dreamtrip agent can someone please direct me to the right area


InquiryId :  20358  InquiryType :  Existing Reservation  DateAndTime :  2007-10-25 19:51:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-25 23:59:07

Hi,
Please go to DanielHord.worldventures.biz and login with your member id 898453 and the correct password and you will be able to access the site and take the RTA exam.

Thank You
WorldVentures Team

Customer submitted at 2007-10-25 19:51:34

Hello I need some help. I need to get to the back office? The problem is I don\'t know how to login or what site for sure to try to go through to get there.I have a sponsor ID #896190 and a WV DreamTrip Member #898453. I need to get my RTA exam over with. I\'m kind of hard to reach by phone but I would love to have this information on an email. If you can help me I would appritate it very much or send me an email address that can help me. THANK YOU


InquiryId :  20361  InquiryType :  General Questions  DateAndTime :  2007-10-25 20:18:57  Status :  Replied and Resolved
Replied By Nick at 2007-10-25 23:25:43

Hi,
Please E-mail your pictire to wvphotoid@hotmail.com along with your member ID and I will upload it for you.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-25 23:25:24

Hi,
Please E-mail your pictire to wvphotoid@hotmail.com along with your member ID and I will upload it for you.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-25 20:18:57

I tried to add my picture using JPEG format and it got kicked back saying you do not support that format. What format do you support?


InquiryId :  20364  InquiryType :  Existing Reservation  DateAndTime :  2007-10-25 21:23:02  Status :  Pending
Customer submitted at 2007-10-25 21:23:02

Excuse my Frenchbefore buying free sample viiagra


InquiryId :  20368  InquiryType :  New Reservation  DateAndTime :  2007-10-25 21:56:26  Status :  Replied and Resolved
Replied By Nick at 2007-10-25 23:22:32

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-25 23:22:26

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-25 21:56:26

I would like to book a cruise for 5 people that is for Royal Carriben during the month of Dec for 5 people that are over 55. Preferably over Christmas, but 1 week before would be ok. Out of Florida or San Juan with Balcony\'s. My ID is 882613 as an RTA. My room would be a single. 2 leaving from Kansas City, 2 leaving from Omaha and me leaving from Phx. What\'s the best deal you can come up with and that I can get commission on? Also, we\'d like to have to have a 4+ star cruise. Thanks - Pat 602-300-8436


InquiryId :  20371  InquiryType :  All Other Commissions  DateAndTime :  2007-10-25 23:34:11  Status :  Replied and Resolved
Replied By Terri E at 2007-10-26 09:21:37

Zenia, its any where from 30-70% depending upon the Vendor, where it was booked.
Customer submitted at 2007-10-25 23:34:11

In your marketing videos, you stated that RTA commission rate is 70% of earned commission but my travel back office indicates the rate as 30% of earned commission. Please clarify this matter. Thanks.


InquiryId :  20376  InquiryType :  Flight  DateAndTime :  2007-10-26 03:09:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 22:29:04

Hi
Please go to -international consolidator- on the flights page to give the search and you book with best deal available .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 03:09:11

hi I am an agent I need a flight to china


InquiryId :  20377  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 04:16:40  Status :  Pending
Customer submitted at 2007-10-26 04:16:40

Mutt and Jeff


InquiryId :  20379  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 05:22:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 23:42:05

Hi,
You have to be referred by someone who is aleady a member with WorldVentures.

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 03:39:30

No How do I join? Syd
Replied By Aruna A at 2007-10-26 22:28:05

Hi
Are you a member of WorldVentures ?

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 05:22:46

Hi Gaylene ~!!! Syd here......Have you any good deals we could get on hire cars. We always use them when we are in UK and we will be going there quite often in 2008. Just thought you might be able to help with some kind of deal / contract etc. Liz will have an idea of prices? Syd and Liz Doyle


InquiryId :  20381  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 06:05:49  Status :  Pending
Customer submitted at 2007-10-26 06:05:49

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InquiryId :  20382  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 06:12:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 22:26:57

Hi
Please initiate a livechat with the travel department .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 06:12:36

Please cancel reservation GRPZ000JIV00


InquiryId :  20384  InquiryType :  Magazines  DateAndTime :  2007-10-26 06:38:34  Status :  Replied and Resolved
Replied By Nick at 2007-10-26 22:21:12

Hi,
YOu have to use a different credit card. Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-26 22:21:05

Hi,
YOu have to use a different credit card. Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-26 06:38:34

I need an address to mail my monthly fees to as I am already past reup time and my credit card is not useable at this time...


InquiryId :  20387  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 07:39:05  Status :  Pending
Customer submitted at 2007-10-26 07:39:05

Iron hoof500 faxing loan no payday


InquiryId :  20390  InquiryType :  New Reservation  DateAndTime :  2007-10-26 07:59:12  Status :  Replied and Resolved
Replied By Nick at 2007-10-26 22:20:05

Hi,
Which browser are you using?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-26 22:19:51

Hi,
Which browser are you using?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-26 07:59:12

the website is not allowing me to use the \"book direct\" what is wrong?


InquiryId :  20392  InquiryType :  Billing  DateAndTime :  2007-10-26 08:06:04  Status :  Replied and Unresolved
Replied By Terri E at 2007-10-26 09:08:17

Tammy, could you please clarify, which purchase you are speaking of? so that we may further assist you.
Replied By Terri E at 2007-10-26 09:07:29

Tammy, could you please clarify, which purchase you are speaking of? so that we may further assist you.
Customer submitted at 2007-10-26 08:06:04

I need to cancel my purchase please


InquiryId :  20402  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 09:16:38  Status :  Pending
Customer submitted at 2007-10-26 09:16:38

Crapper - Thecom faxing loan no payday


InquiryId :  20403  InquiryType :  All Other Commissions  DateAndTime :  2007-10-26 09:17:58  Status :  Replied and Resolved
Replied By Terri E at 2007-10-26 09:24:00

Tari, thanks for your Inquiry. You aren\\\'t paid commissions on Flights. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-10-26 09:17:58

When will I see commissions for hotel booked and stayed in Sept that shows on my bookings. Also are we paid any portion of the booking fee for flights


InquiryId :  20405  InquiryType :  Flight  DateAndTime :  2007-10-26 09:47:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 22:24:29

Hi
Fares keep on changing in a matter of seconds. Please use the powersearch and submit booking with the best deal available .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 09:47:23

Please help me book a flight, I just tried and the price changed in 5 minutes


InquiryId :  20407  InquiryType :  Hotel  DateAndTime :  2007-10-26 09:55:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 22:23:52

Hi
Please delete temporary internet files and cookies and try again .

Thank you
WorldVentures Team

Customer submitted at 2007-10-26 09:55:22

I\'ve tried a few times to book a hotel but the search isn\'t working. It sits at \"searching\" and doesn\'t produce any options.


InquiryId :  20410  InquiryType :  Billing  DateAndTime :  2007-10-26 10:59:50  Status :  Replied and Resolved
Customer submitted at 2007-10-26 10:59:50

I NEED TO CHANGE MY CREDIT CARD INFO .I AM IN THE RED.PLEASE CALL.


InquiryId :  20413  InquiryType :  Dreamtrips  DateAndTime :  2007-10-26 11:04:29  Status :  Replied and Resolved
Replied By Mike K at 2007-10-29 06:51:10

you only need to purchase a dreamtrip membership.
Customer submitted at 2007-10-26 11:04:29

WHAT I NEED TO DO TO BECOME THE DREAMTRIP MEMBER?


InquiryId :  20414  InquiryType :  Billing  DateAndTime :  2007-10-26 11:07:12  Status :  Replied and Resolved
Customer submitted at 2007-10-26 11:07:12

I NEED TO CHANGE MY CREDIT CARD INFO.I AM IN THE RED.PLEASE CALL .MY NEW CARD # IS 5178-0520--7100-1552 EXP 10/09 .MAUREEN DONOHO 7025 BROWN DERBY CIRCLE,LAS VEGAS ,NV 89128


InquiryId :  20415  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-26 11:09:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 21:53:51

Hi
Powersearch toolbar is available for download only with internet explorer at the moment. It will be available for firefox users very soon .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 11:09:08

I was wondering when the Powersearch Toolbar will be available for Firefox. I don\'t use Internet Explorer and was recommended not to use it by someone. Thank you!


InquiryId :  20416  InquiryType :  New Reservation  DateAndTime :  2007-10-26 11:10:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 21:52:01

Hi
Which browser are you using ?

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 11:10:29

Each time i try to book a flight the webpage doesn\'t go on to the booking page. It is frozen on the same page. I have put in my travel dates with flight and hotel choice at least 10 times, it just dosn\'t work.


InquiryId :  20419  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 12:20:45  Status :  Pending
Customer submitted at 2007-10-26 12:20:45

Fall on your swordconsolidation debt graduate loan student


InquiryId :  20424  InquiryType :  Hotel  DateAndTime :  2007-10-26 15:11:02  Status :  Replied and Resolved
Replied By Nick at 2007-10-26 22:29:08

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-26 22:29:03

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-26 15:11:02

What is my commission rate I get? Please call me at 203.803.4277. Thanks Dom


InquiryId :  20425  InquiryType :  Flight  DateAndTime :  2007-10-26 15:33:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 22:19:17

Hi
The prices shown on the vendor site includes taxes , but if it is a paper ticket , then there would be additional fees for shipping . Also , if it is an international reservation, there may be some airport tax which has to be paid at the airport .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 15:33:39

are the flight prices including fees and taxes?


InquiryId :  20428  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 16:13:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 22:17:42

Hi
Please delete temporary internet files and cookies and try to give the search again .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 16:13:48

looking for a hotel in panama city panama with no results!!


InquiryId :  20435  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 17:30:56  Status :  Pending
Customer submitted at 2007-10-26 17:30:56

The Big Appleloan mortgage refinancing


InquiryId :  20437  InquiryType :  Existing Reservation  DateAndTime :  2007-10-26 17:57:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 22:17:13

Hi
Please login to your dot biz site and go to marketing link on the top and then marketing assets, accept the disclaimer and proceed to the next page to order business cards there.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 17:57:21

How do I order business cards? Thank you!


InquiryId :  20442  InquiryType :  Dot Biz  DateAndTime :  2007-10-26 19:54:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 20:26:04

Hi
Please note that Arthur Jernigan url is jernigantravel.worldventures.biz. Please login with the member id 907730 and the password sandmar1 . It is working properly . We have checked it at our end.

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 19:54:33

A new RTA signed up 907730 Arthur Jernigan, and he tried to log into his office and it says incorrect password or logon, his pw = sandmar1 can you see if you can solve this or reset it?


InquiryId :  20444  InquiryType :  Magazines  DateAndTime :  2007-10-26 21:39:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 20:40:29

Hi
Please contact at 972 805 9600 .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 21:39:50

Dear Travel Agent, My name is Angela Callwood. I am CEO of Paradise Bridal Consultants http://www.paradisebridalconsultants.com/ in St. Thomas, U.S. Virgin Islands. We are a destination wedding company. We also offer a free wedding dress rental with all of our wedding packages. We are the premier wedding company in St. Thomas and would like to partner with your company. We have 3 wedding packages and offer a 10% commission for all sales that are acquired on our behalf. The wedding packages are as follows: Pearl Wedding Package: $3,000 · You receive $3,000 X .10 = $300 Emerald Wedding: $4,500 · You receive $4,500 X .10 = $450 Diamond Wedding Package: $6,000 · You receive $6,000 X .10 = $600 You will be paid via company check or Paypal (your choice) once the wedding has been paid in full and completed. Couples are required to pay their entire wedding package and extras at least 10 days before the wedding. Please see the attached information as well as our website for additional information. We look forward to working with you! Thanks, Angela Callwood 1-340-998-9963 Paradise Bridal Consultants http://www.paradisebridalconsultants.com/


InquiryId :  20445  InquiryType :  Magazines  DateAndTime :  2007-10-26 21:39:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-26 20:50:33

Hi
Please contact at 972 805 9600 .

Thank you
WorldVentures Team.

Customer submitted at 2007-10-26 21:39:57

Dear Travel Agent, My name is Angela Callwood. I am CEO of Paradise Bridal Consultants http://www.paradisebridalconsultants.com/ in St. Thomas, U.S. Virgin Islands. We are a destination wedding company. We also offer a free wedding dress rental with all of our wedding packages. We are the premier wedding company in St. Thomas and would like to partner with your company. We have 3 wedding packages and offer a 10% commission for all sales that are acquired on our behalf. The wedding packages are as follows: Pearl Wedding Package: $3,000 · You receive $3,000 X .10 = $300 Emerald Wedding: $4,500 · You receive $4,500 X .10 = $450 Diamond Wedding Package: $6,000 · You receive $6,000 X .10 = $600 You will be paid via company check or Paypal (your choice) once the wedding has been paid in full and completed. Couples are required to pay their entire wedding package and extras at least 10 days before the wedding. Please see the attached information as well as our website for additional information. We look forward to working with you! Thanks, Angela Callwood 1-340-998-9963 Paradise Bridal Consultants http://www.paradisebridalconsultants.com/


InquiryId :  20447  InquiryType :  Dot Biz  DateAndTime :  2007-10-26 22:58:48  Status :  Replied and Resolved
Replied By Nick at 2007-10-26 22:14:33

Hi,
I need your SSN number, E-mail address, Phone number and Billing address to send you the login details.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-26 22:14:21

Hi,
I need your SSN number, E-mail address, Phone number and Billing address to send you the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-26 22:58:48

I am unable to log in because I don\'t have my log in and password. I have been late on paying my monthly dues and need to change the credit card #. Can you send me my log in and password please.


InquiryId :  20452  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-10-27 00:43:10  Status :  Replied and Resolved
Replied By Nick at 2007-10-29 00:01:44

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Marketing Assets Link.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-29 00:01:38

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Marketing Assets Link.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 00:43:10

How/ where do I view the business cards and shirts?


InquiryId :  20457  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-27 04:38:13  Status :  Replied and Resolved
Replied By Nick at 2007-10-29 00:00:26

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Exam Link. From there you can take your RTA Test.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-29 00:00:21

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on RTA--->RTA Exam Link. From there you can take your RTA Test.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 04:38:13

I want to take the RTA test


InquiryId :  20461  InquiryType :  Dot Biz  DateAndTime :  2007-10-27 06:57:43  Status :  Replied and Resolved
Replied By Nick at 2007-10-28 23:58:23

Hi,
Please get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:58:17

Hi,
Please get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 06:57:43

Here we go again. I recently changed my password to the .biz but when I tried to enter the same password to the Geneology section, I had to use the old password. And it does the same thing in either Explorer or Firefox browser. HELP!!


InquiryId :  20463  InquiryType :  Existing Reservation  DateAndTime :  2007-10-27 07:24:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 23:58:03

Hi,
Please initiate a livechat with the travel department and we can assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 07:24:16

i had booked a hotel and a confirmation was sent to me. Check in today. It was already taken out of my account. i lost the confirmation number. can i get that emailed again at arlesocampo@gmail.com asap!


InquiryId :  20465  InquiryType :  Existing Reservation  DateAndTime :  2007-10-27 07:56:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 23:59:29

Hi,
Please try to give the search again tomorrow. It will work.

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 07:56:12

I\'m trying to rent a car in Friendswood, Tx. From Enmterprise, I\'m not getting any results on the power search.


InquiryId :  20475  InquiryType :  Existing Reservation  DateAndTime :  2007-10-27 10:37:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 23:53:06

Hi,
Please login to your dot biz site and click on the RTA link on the top of the page and then RTA home and you can find RTA card status and the link to take exam.

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 10:37:32

How do I take the test to be an RTA?


InquiryId :  20480  InquiryType :  Existing Reservation  DateAndTime :  2007-10-27 11:52:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 18:44:36

Hi,
She needs to login to her dot biz site and go to Support link and then My profile , click on replicated website and change the url there.

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 11:50:44

Hi, Debbie Cross # is 906804 she would like her URL name to read crosstravel.worldventures.com However if not available please leave as is. Thank-you, April Allen
Replied By Aruna A at 2007-10-28 23:52:10

Hi,
Please give us the details about the member with the correct email address or please initiate a livechat with the client services department between 8am to 8pm Mon-Fri.

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 11:52:30

Hello, This is April Allen #905449.When enrolling my downline I entered wrong web page name please e-mail me how to correct this.


InquiryId :  20481  InquiryType :  General Questions  DateAndTime :  2007-10-27 12:00:02  Status :  Replied and Resolved
Replied By Nick at 2007-10-28 23:46:39

Hi,
We do not book Air only reservation. You can only make a search through our web site for Air only reservation and to book it, our web site will redirect you to the airlines web site. You will receive confirmation from the Airlines web site directly.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:46:30

Hi,
We do not book Air only reservation. You can only make a search through our web site for Air only reservation and to book it, our web site will redirect you to the airlines web site. You will receive confirmation from the Airlines web site directly.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 12:00:02

A friend of mine booked trip through my web site and said that when it finished the conformation came from Expedia and not Worldventures. He called me and told me and I said maybe he was mistaken. He then had his office manager book a trip through my web site and the same thing happened. What\'s going on ?


InquiryId :  20484  InquiryType :  General Questions  DateAndTime :  2007-10-27 12:34:49  Status :  Replied and Resolved
Replied By Nick at 2007-10-28 23:42:43

Hi,
Your web site URL is http://tjvd.worldventures.biz and https://www.world-venture.com. Your user name is 907254 and password is 12345.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:42:29

Hi,
Your web site URL is http://tjvd.worldventures.biz and p://tjvd.worldventures.com. Your user name is 907254 and password is 12345.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:42:24

Hi,
Your web site URL is http://tjvd.worldventures.biz and p://tjvd.worldventures.com. Your user name is 907254 and password is 12345.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 12:34:49

I can not log into my back office. My sponser filled out paperwork and told me the website name was TJVD. I have not received an email from world ventures yet. What is my website name. Someone gave me 907254-1. This is not working either. Thanks, Joyce Van Doorne


InquiryId :  20485  InquiryType :  Dot Biz  DateAndTime :  2007-10-27 12:40:56  Status :  Replied and Resolved
Replied By Nick at 2007-10-30 00:33:45

Hi,
Sat and Sun it is closed. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-30 00:33:35

Hi,
Sat and Sun it is closed. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-29 12:04:04

I tried to connect with live chat and no one was available for the last two days.
Replied By Nick at 2007-10-28 23:40:54

Hi,
Please get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:40:50

Hi,
Please get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 12:40:56

My URL(MacrosBenitez-Mateo)is incorrect,it should be (MarcosBenitez-Mateo), also I would like to change to "WOW.worldventures.com).Please assist. Thanks


InquiryId :  20486  InquiryType :  Events  DateAndTime :  2007-10-27 12:41:36  Status :  Replied and Resolved
Replied By Terri E at 2007-10-31 05:25:20

Tonya, hopefully, you received the information your needed, its the Oct/31st, and we are responding to it now. Sorry!
Customer submitted at 2007-10-27 12:41:36

I am interested in a Presentation/Training event that is going on Sunday October 28th at the Radisoon Hotel in Tulsa Oklahoma would like to know who to contact about that event.


InquiryId :  20490  InquiryType :  Hotel  DateAndTime :  2007-10-27 13:36:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 23:51:00

Hi,
Please try it by tomorrow . It will give you the search results.

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 13:36:36

In searching for hotel in Texas I have tried several cities - Spring, Woodland or Tomball and the site says no hotels available in these areas. Need to book hotel and car for a trip on Sunday 10/28.


InquiryId :  20492  InquiryType :  General Questions  DateAndTime :  2007-10-27 15:41:46  Status :  Replied and Resolved
Replied By Nick at 2007-10-28 23:38:39

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Marketing Assets Link. From there you can order for Business cards.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:38:34

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Marketing Assets Link. From there you can order for Business cards.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 15:41:46

Where do I go to get my business cards? I can\'t find it on my back office.


InquiryId :  20497  InquiryType :  Dot Biz  DateAndTime :  2007-10-27 17:55:31  Status :  Replied and Resolved
Replied By Nick at 2007-10-28 23:36:09

Hi,
I need your member ID to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:36:05

Hi,
I need your member ID to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 17:55:31

I can\'t see my backoffice? Why? Chris Hess


InquiryId :  20498  InquiryType :  Flight  DateAndTime :  2007-10-27 18:01:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 23:49:01

Hi,
Please use the powersearch to get the best deals for flights . For login , you need to use the member id as the user name. Also , please confirm your SSN and we will send you the password.

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 18:01:52

Need help with a flight and log in forgot password


InquiryId :  20501  InquiryType :  Existing Reservation  DateAndTime :  2007-10-27 18:20:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 23:45:53

Hi,
Please initiate a livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 18:20:20

I am upset at the fact that my clients are being charged $15.00 booking fees. Een though it if for 3 rooms, it is for one family & being paid for by one member of that family. I feel this should not have been bookd as three seperate bookings but as one. tracking #\'s 285Z12W32 S4B2322X1 5BSZ261D32 possibly all under GRPS4B2322X1 I await your speedy reply Claire Nelli member ID#897549


InquiryId :  20503  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-27 18:58:06  Status :  Replied and Resolved
Replied By Nick at 2007-10-28 23:31:21

Hi,
Please contact the airlines directly to purchase your tickets if you are unable to get any search results.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:31:16

Hi,
Please contact the airlines directly to purchase your tickets if you are unable to get any search results.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 18:58:06

I am a member and am trying to search a flight from Phoenix to Panama City. I have tried it about 6 times and nothing is responding. Matthew Gooding


InquiryId :  20504  InquiryType :  New Reservation  DateAndTime :  2007-10-27 19:19:04  Status :  Replied and Resolved
Replied By Nick at 2007-10-28 23:30:24

Hi,
For Air only reservations you can directly contact the airlines to book your tickets.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:30:19

Hi,
For Air only reservations you can directly contact the airlines to book your tickets.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-27 19:19:04

I have attempted to search through Powersearch to find the best deal from LAS to HOU. I have attempted the search several times this evening and the site continues to freeze. THIS IS INCREDIBLY FRUSTRATING!!! The reliability of this site is REALLY unpredictable. Please advise.


InquiryId :  20505  InquiryType :  New Reservation  DateAndTime :  2007-10-27 19:31:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 22:21:32

Hi,
It depends upon the cruise you select .Some may require to be paid full . There is no membership fee.

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 19:31:43

Does world ventures require you to pay for the entire cruise up front, or do you put a down payment first. Also, is there a membership fee.


InquiryId :  20514  InquiryType :  Dot Com Site  DateAndTime :  2007-10-27 21:08:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 21:57:31

Hi,
Please try again by tomorrow. It will work.

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 21:08:46

my dot com site does not seem to be working correctly. I can do a search for cruises and I get results, but I do a search for flights or hotels and after several minutes, it gives me a new window that says something about can\'t find reqid likewise from either the dot com or dot biz side, when I try to get the member prices that aren\'t posted, it still doesn\'t give them to me even after I log in and my log in has been accepted.


InquiryId :  20517  InquiryType :  Dot Com Site  DateAndTime :  2007-10-27 21:36:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 21:37:16

Hi,
Did you upload photo for your website or RTA card ? Where did you try to upload? To see your picture for the website, you need to login to your dot com site and upload the photo there.

Thank You
WorldVentures Team

Customer submitted at 2007-10-27 21:36:43

I am not seeing my photo on my website, it says it has been accepted. The picture that shows up when I log in is not of me.


InquiryId :  20522  InquiryType :  Existing Reservation  DateAndTime :  2007-10-27 23:50:03  Status :  Pending
Customer submitted at 2007-10-27 23:50:03

No dicebuy com online phentermine vigra


InquiryId :  20524  InquiryType :  Dot Com Site  DateAndTime :  2007-10-28 00:11:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 21:33:32

Hi,
Please login to your website with your 6 digit member id and password to access the site.

Thank You
WorldVentures Team

Customer submitted at 2007-10-28 00:11:41

I cannot log in


InquiryId :  20526  InquiryType :  Existing Reservation  DateAndTime :  2007-10-28 00:38:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 23:46:46

Hi,
Please login to your dot biz site and go to -- genealogy and commissions-- and then click on billing manager and update the payment information there.

Thank You
WorldVentures Team

Customer submitted at 2007-10-28 00:38:53

I need to update Credit Card info


InquiryId :  20530  InquiryType :  New Reservation  DateAndTime :  2007-10-28 08:53:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 21:10:46

Hi,
You need to login with your 6 digit member id and password .

Thank You
WorldVentures Team

Customer submitted at 2007-10-28 08:53:15

I cannot gain access with my membership sign on. Please help. Thanks, John Messana


InquiryId :  20532  InquiryType :  New Reservation  DateAndTime :  2007-10-28 09:16:52  Status :  Replied and Resolved
Replied By Nick at 2007-10-28 23:01:25

Hi,
YOu cannot book Air+Hotel+car together. YOu can book Air+HOtel together and for Car you have to submit a seperate reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:01:13

Hi,
YOu cannot book Air+Hotel+car together. YOu can book Air+HOtel together and for Car you have to submit a seperate reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-28 09:16:52

Need to know how to do a flight + car + hotel search. I only see the flight +hotel, thank you?


InquiryId :  20541  InquiryType :  Dreamtrips  DateAndTime :  2007-10-28 13:09:37  Status :  Replied and Resolved
Replied By Mike K at 2007-10-29 07:59:52

You can purchase a dreamtrip membership through your back office.
Customer submitted at 2007-10-28 13:09:37

How do I become a member?


InquiryId :  20544  InquiryType :  New Reservation  DateAndTime :  2007-10-28 13:18:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 20:56:24

Hi,
Please initiate a livechat with the travel department.

Thank You
WorldVentures Team

Customer submitted at 2007-10-28 13:18:55

I need a quote departing February 3rd and departing the 6th going to Steamboat Colorado and staying at the Steamboat Grand for 6 adults. Also would like a direct flight. There were rates on my website for $630 per person but had no information about the room details. My id# is 890576


InquiryId :  20553  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-28 18:19:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 20:17:06

Hi,
Please reconfirm the mailing address .

Thank You
WorldVentures Team

Customer submitted at 2007-10-28 18:19:06

A representative on my team, Rex Ishikawa, ID 874832, has not received his RTA card. He submitted an inquiry several weeks ago and has not received any answer. Can you please help?


InquiryId :  20557  InquiryType :  Magazines  DateAndTime :  2007-10-28 19:14:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-28 20:14:52

Hi,
Please login to your dot biz site and then go to genealogy and commissions. Click on the billing manager and update the payment information there.

Thank You
WorldVentures Team

Customer submitted at 2007-10-28 19:14:07

I would like to switch my monthly payments to my visa debit card, instead of monthly check withdraws. How do I accomplish this?


InquiryId :  20565  InquiryType :  Dreamtrips  DateAndTime :  2007-10-28 23:54:19  Status :  Replied and Resolved
Replied By Mike K at 2007-10-29 08:03:28

As stated in the ad, you will be staying at the Hilton San Francisco Fishermans Wharf Hotel. Children under 17 are free.
Customer submitted at 2007-10-28 23:54:19

How can I tell what is included in any trip? I\'m interested in the San Francisco trip (Mar. 14-17, 2008). Is hotel included? Are children allowed on the wine country tours?


InquiryId :  20566  InquiryType :  General Questions  DateAndTime :  2007-10-29 00:36:59  Status :  Replied and Resolved
Replied By Nick at 2007-10-28 23:04:51

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-28 23:04:46

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-29 00:36:59

I would like to cancel my membership at this time.


InquiryId :  20569  InquiryType :  Existing Reservation  DateAndTime :  2007-10-29 02:23:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:42:20

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 02:23:40

i need to cancel my memebership asap....arlene ocampo 619.920.1080 instyletravels.com please do not charge my card anymore


InquiryId :  20571  InquiryType :  Existing Reservation  DateAndTime :  2007-10-29 04:48:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:44:49

Hi,
Do you want to become a member with Worldventures ?

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 04:48:28

Hi, Would like to join your Travel club, Resident in the UK, can you provide Discount? Thanks Susan obrien


InquiryId :  20572  InquiryType :  Existing Reservation  DateAndTime :  2007-10-29 05:16:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:39:56

Hi,
Do you want to become a member with WorldVentures ?

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 05:16:26

Hi, Would like to join your Travel club, Resident in the UK, can you provide Discount? Thanks Susan obrien


InquiryId :  20574  InquiryType :  General Questions  DateAndTime :  2007-10-29 07:30:25  Status :  Replied and Resolved
Replied By Nick at 2007-10-30 00:37:28

Hi,
Yes, you have to take approval. Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Compliance Link. From there you have to submit this approval.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-30 00:37:14

Hi,
Yes, you have to take approval. Login to the back office of your .Biz site. You will get links HOME SUPPORT RTA DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Compliance Link. From there you have to submit this approval.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-29 07:30:25

If I want to place a job ad or travel ad, do I need to get approval first? I see there are web banners. Where would I use a web banner, on my website?


InquiryId :  20575  InquiryType :  Billing  DateAndTime :  2007-10-29 07:47:07  Status :  Replied and Resolved
Replied By Karen O at 2007-10-29 08:30:50

Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.
Replied By Karen O at 2007-10-29 08:30:43

Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.
Customer submitted at 2007-10-29 07:47:07

would like to cancel my membership


InquiryId :  20576  InquiryType :  Dot Biz  DateAndTime :  2007-10-29 07:47:57  Status :  Replied and Resolved
Replied By Nick at 2007-10-30 00:38:46

Hi,
We cannot E-mail you the Exam.Please get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-30 00:38:34

Hi,
We cannot E-mail you the Exam.Please get connected to live chat by selecting Tech Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-29 07:47:57

I am using internet explorer and I am having trouble getting on worldventures.biz to take my exam. When I click on take exam my computer freezes up, so I went to the public library and I go online their and when it went to upload so I could take the exam it froze up too. Can you e-mail me the exam so I can take it?


InquiryId :  20579  InquiryType :  All Other Commissions  DateAndTime :  2007-10-29 08:10:36  Status :  Replied and Resolved
Replied By Angela H at 2007-11-01 18:06:38

Dear Mickey, This booking was done through Travelocity. Travelocity very rarely pays out commissions on bookings. Also, when a commission is deemed non-commissionable by a vendor the reason is usually due to a discounted price already given. If there is an upgrade the vendor will usually deem the booking non-commissionable as well. Expedia is another vendor that does not payout commissions along with Travelocity. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Customer submitted at 2007-10-30 10:45:11

Why weould it be non-commisiionable? Do we never receive comisssion from this vendor??? We need to know what to tell our reps?
Replied By Angela H at 2007-10-30 07:45:23

Dear Mickey, This booking was deemed non-commissionable by the vendor. I\'m sorry for any inconvenience this may have caused and have a great week. Sincerely, Client Services
Customer submitted at 2007-10-29 08:10:36

We had a car rental from our website on 5/21/07. Here's the ID# C9E204R55. When will the commission show up for this sale??? It has been over 5 months. Please let us know.


InquiryId :  20583  InquiryType :  Dreamtrips  DateAndTime :  2007-10-29 08:46:17  Status :  Replied and Resolved
Replied By Mike K at 2007-10-29 08:06:33

We do not have a program for single travelers to room with other single travelers.
Customer submitted at 2007-10-29 08:46:17

I am a single male how do I get another person to go with me since I have not decided for sure.


InquiryId :  20586  InquiryType :  Existing Reservation  DateAndTime :  2007-10-29 10:09:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:38:57

Hi,
Please give the WV tracking number . Also , if it is a flight reservation, please contact the airline or vendor directly . If it is a non air reservation, please initiate a livechat with the travel department as soon as possible.

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 10:09:51

I have an existing reservation for this week, 1-4 November to Las Vegas, and i have not recieved an Itinerary. When i look on your site now , it doesnt show up, it only shows upcoming trips for next year. Please assist.


InquiryId :  20587  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-29 10:10:15  Status :  Replied and Resolved
Replied By Nick at 2007-10-30 00:43:10

Hi,
I have forwarded your complaint to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-30 00:42:59

Hi,
I have forwarded your complaint to our technical department and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-29 10:10:15

My daughter recently joined your organization and established this website. I selected the option to check for hotels in Vancouver, British Columbia for a vacation we are planning for next summer. The system then did the search among the various sites reasonably quickly and provided me a list. The system then immediately began a new search. The problem with this is it freezes my screen while it is searching and then I only have a very small window between the searches, which your system keeps doing, to try and make a change or a selection. This is very frustrating since I can see a lot of data I would like to review, but it takes forever to get at it. I would recommed that after the search is first made, your system should stop doing searches until the user pushes a button asking for a new search.


InquiryId :  20588  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-29 10:15:34  Status :  Replied and Resolved
Replied By Nick at 2007-10-30 00:28:47

Hi,
Right now we do not have spanish language.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-30 00:28:40

Hi,
Right now we do not have spanish language.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-29 10:15:34

can I view this information in Spanish?


InquiryId :  20589  InquiryType :  Dreamtrips  DateAndTime :  2007-10-29 10:20:07  Status :  Replied and Resolved
Replied By Mike K at 2007-10-29 09:53:28

Sorry, we do not have anymore planned for December of this year.
Customer submitted at 2007-10-29 10:20:07

I would like to know if there is anymore dream trips available for December of this year. Thanks Sylvia Macarena


InquiryId :  20592  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-29 10:32:41  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-10-29 11:19:22

Judy Having the letter with you will give you a better chance of getting discounts or upgrades. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-10-29 11:02:51

Is it OK to tape the IATA # to our RTA card so we always have it with us?
Replied By Alex Wolchik at 2007-10-29 09:08:05

Judy Your Rta card was mailed out on Thursday of last week. And yes there are 2 separate cards and they both come at different times. You are correct the IATA # only shows up on your letter of verification. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-10-29 10:32:41

How long will I have to wait for my RTA card and is there a separate DreamTrip card...sounds like it.... I suppose it will come along with the RTA card? I understand the TA # is not on the RTA card and that is why we need to carry the printed out letter also, because it has the # on it? Can't we just take that # onto our RTA card?


InquiryId :  20593  InquiryType :  Reactivation  DateAndTime :  2007-10-29 10:34:20  Status :  Replied and Resolved
Replied By Nick at 2007-10-30 00:24:43

Hi,
You cannot deactivate. You can cancel a single product and keep RTA membership.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-30 00:24:33

Hi,
You cannot deactivate. You can cancel a single product and keep RTA membership.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-29 10:34:20

I just noticed this for the first time...is it possible to de-activate your DreamTrip membership and then reactivate again later?


InquiryId :  20595  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-10-29 10:46:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:27:08

Hi,
Please login to your dot biz site and go to Marketing and then Marketing assets , accept the disclaimer and then proceed to the next page to order business cards.

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 10:46:10

How do we know what the various sales tool are? Is there a list of them somewhere?


InquiryId :  20599  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-29 11:57:56  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-10-29 11:22:25

James Your card was printed this morning and should go out this afternoon. So you should receive your card in 7-10 business days. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-10-29 11:57:56

I order a renewal card, you charge my credit card the $10.00, however, I have never received my card. Where is it?


InquiryId :  20601  InquiryType :  Dreamtrips  DateAndTime :  2007-10-29 12:11:42  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 12:55:05

Yes there are two rounds of golf per person, you can not trade them for a spa package, but if your guest does not golf you can use the other two rounds. Sorry, there is no price break for children not participating in golf.
Customer submitted at 2007-10-29 12:11:42

The Las Vegas Trip, I was told you get two rounds of golf with the package. Hopefully its true but I have one question, the women who don\'t play golf would like to trade for a spa package. Is this possible. And what about kids are they the same price even if they dont play golf also.


InquiryId :  20604  InquiryType :  Dreamtrips  DateAndTime :  2007-10-29 12:33:03  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:10:38

Air is not included on this trip. You will need to make your own arrangements.
Customer submitted at 2007-10-29 12:33:03

Does the Aruba trip include airfare froma specific point or must we supplie our own?


InquiryId :  20608  InquiryType :  Existing Reservation  DateAndTime :  2007-10-29 12:52:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:37:36

Hi,
Please initiate a livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 12:52:47

Would like to cancel all reservation. NOt sure what tracking number as I entered by mistake 3-times. Tracking number: GRPOOOEOOCOU GRPHOOZOOMOJ GRPOGOOOIOJH Sorry and did not mean to make separate enteries but all need to cancel. I believe the # is GRPOGOOOIOJH.


InquiryId :  20610  InquiryType :  Flight  DateAndTime :  2007-10-29 13:22:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-31 01:37:33

Hi
For flight reservations including international flights , there is no commission .

Thank you
Worldventures Team.

Customer submitted at 2007-10-30 08:51:06

The main quetion is do we get commisions on international flights only. With out the hotel or rental cars. Please respond
Replied By Aruna A at 2007-10-29 22:36:58

Hi,
For flight reservations, the ticket type can be Electronic or paper . If it is an eticket, you just need to take the printout of the confirmation you receive from vendor . If it is paper ticket, it will be sent to the address specified at the time of booking.

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 13:22:18

Hello. I got a question! My friend wants to perchase some international tickets thru my web so i get commissions, and my question is how will they get tickets do you send it out to them? Please email at dashab23@yahoo.com or call at 720-278-8087


InquiryId :  20611  InquiryType :  Dreamtrips  DateAndTime :  2007-10-29 13:59:55  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:12:05

At this time we do not have a system of pairing single travelers. You will need to provide your own guest.
Customer submitted at 2007-10-29 13:59:55

I am a single and I would want someone to go on a trip with me. I am a single male.


InquiryId :  20612  InquiryType :  compliance  DateAndTime :  2007-10-29 12:42:08  Status :  Pending
Customer submitted at 2007-10-29 12:42:08
Submit new ads, website content, URL not yet launched for approval
I want to find out if I can post my WorldVentues website on an online directory. It is a local website for the central texas area where people can go to search for local businesses. we can position our business so that it comes up when anyone uses keywords such as travel. It would have some words about our business and even pictures or videos and links to our websites. What restrictions must we follow? Thank you!


InquiryId :  20619  InquiryType :  Magazines  DateAndTime :  2007-10-29 15:30:20  Status :  Replied and Resolved
Replied By Nick at 2007-10-30 00:17:49

Hi,
Please get connected to live chat by selecting Rep Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-30 00:17:39

Hi,
Please get connected to live chat by selecting Rep Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-29 15:30:20

this was to be cancelled months ago. I need this shut down and to stop being billed today. Call me with questions Jason Pennington. 816-918-0026


InquiryId :  20627  InquiryType :  Dot Com Site  DateAndTime :  2007-10-29 17:25:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:30:32

Hi,
Please name your photo with your member id and send it to photosend@worldventures.com and specify that it is for the dot com site . It will be updated soon . For the logo , please check the file size and reduce it and try to upload.

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 17:25:22

I\'ve tried to upload 2 different photos and it doesn\'t seem to work. Also, the company logo won\'t upload onto website.


InquiryId :  20630  InquiryType :  Existing Reservation  DateAndTime :  2007-10-29 18:23:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:33:47

Hi,
Please initiate a livechat with the travel department.

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 18:23:29

Please provide me a copy of my Iteneray. GRP1B1F62800


InquiryId :  20631  InquiryType :  Flight  DateAndTime :  2007-10-29 18:30:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:33:17

Hi,
Before you purchase any flight, it will show up all the fees. Only in case of paper ticket , there will be an additional shipping fee and for interantional trips , there may be some airport tax to be paid at the airport, which you will have to check with the airlines directly.

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 18:30:23

Does this price include the flight from the US to England? If not, where do we meet up with the tour? Bobi


InquiryId :  20632  InquiryType :  Dreamtrips  DateAndTime :  2007-10-29 18:31:56  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:25:51

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-29 18:31:56

i am a RTA and member for dream trips and I have already logged on and wanted to see the price for one of the dreamtrips that says too low to advertise. How do I know what the price is since even being logged on its not saying. Where do I find that??


InquiryId :  20636  InquiryType :  Dreamtrips  DateAndTime :  2007-10-29 19:23:59  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:26:36

Sorry, this trip is sold out and there are no more cabins available.
Customer submitted at 2007-10-29 19:23:59

I am trying to book the cruise on dec17th through the 22nd. I am a world ventures member. Is there any more spots opening back up?


InquiryId :  20639  InquiryType :  Group Reservation  DateAndTime :  2007-10-29 19:38:41  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:36:00

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-29 19:38:41

I\'m a new RTA and i need assistance booking a all-inclusive package to Aruba for 30 in September of 08. I\'ve left a e-mail several days ago and no-one has responded. I need a price for that trip if possible. thank you


InquiryId :  20642  InquiryType :  All Other Commissions  DateAndTime :  2007-10-29 19:47:55  Status :  Replied and Resolved
Replied By Angela H at 2007-10-30 07:56:56

Dear Sandy, WorldVentures receives commissions from the vendor approximately 60-120 days after the date of travel to be paid out. Once WorldVentures has received the commission it is processed and entered into your travel commissions account to be paid out with the next travel commission run. Travel commission runs are paid out on a weekly basis. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-10-29 19:47:55

When do I get paid on bookings through my website?


InquiryId :  20649  InquiryType :  Existing Reservation  DateAndTime :  2007-10-29 20:49:44  Status :  Pending
Customer submitted at 2007-10-29 20:49:44

Hanky-pankyadult novelty sex toy


InquiryId :  20652  InquiryType :  Magazines  DateAndTime :  2007-10-29 21:05:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-10-29 22:21:01

Hi,
Where did you upload the photo ? Was it for the dot com or dot biz site ?

Thank You
WorldVentures Team

Customer submitted at 2007-10-29 21:05:03

I uploaded my photo from a walgreen\'s disc and two pics came up---does your tech department clean that up so that only one picture of me is on my website?


InquiryId :  20653  InquiryType :  All Other Commissions  DateAndTime :  2007-10-29 21:10:39  Status :  Replied and Resolved
Replied By Angela H at 2007-11-01 18:09:44

Dear Paul, Commissions are either paidout through a live check or done as a direct deposit if you have that set up. Commissions runs go out every Friday. For your convience you can set up direct deposit through your backoffice. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Customer submitted at 2007-10-30 12:02:31

How is that paid out? Do you send us a check or put it on out credit card? When is the next commission run? Thanks
Replied By Angela H at 2007-10-30 08:29:38

Dear Paul, WorldVentures has just recently received the commission for this booking. It is currently in the processing phase and will be entered into your travel commissions account this week to be paid out with the next travel commission run. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-10-29 21:10:39

Just wondering about my commission of $119.From a cruise taken in July. How do I get that. Thanks


InquiryId :  20656  InquiryType :  Dreamtrips  DateAndTime :  2007-10-29 22:05:40  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:39:22

Sorry, this does not include airfare, it does include tranfers to and from the airport to the hotel.
Customer submitted at 2007-10-29 22:05:40

on the London Millenium Bailey\'s dreamtrip on 1-9-08 to1-15-08,does the price include airfare?


InquiryId :  20657  InquiryType :  Dreamtrips  DateAndTime :  2007-10-29 22:20:56  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:52:52

The price is $420.65 total including port fees and taxes. $199 is not including port fees and taxes.
Customer submitted at 2007-10-29 22:20:56

At our local meetings the \"Dream Trip\" Royal Carribean Cruise has been advertised at $199.00 per person from April 6th to the 11th 2008 but when I go to book it it asks for $420.65 per person. It indicates 35% left. This was a key selling point for people in NJ at the price of $199.00 and I have someone who wanted to sign up. Please get back to me by phone. I am having a problem with E Mail. Thank you, Steve Andrews 973-879-1433


InquiryId :  20662  InquiryType :  Existing Reservation  DateAndTime :  2007-10-29 23:19:00  Status :  Pending
Customer submitted at 2007-10-29 23:19:00

Buck stops here - Thebuy online phentermine valium viagara xanax


InquiryId :  20667  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 01:54:04  Status :  Pending
Customer submitted at 2007-10-30 01:54:04

Nice kettle of fishbuy vigra online cheap


InquiryId :  20668  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 01:55:03  Status :  Pending
Customer submitted at 2007-10-30 01:55:03

One\'s heart\'s contentcompany insurance national traveler


InquiryId :  20669  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 04:30:12  Status :  Pending
Customer submitted at 2007-10-30 04:30:12

A fate worse than deathcolorado individual dental insurance plan


InquiryId :  20670  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 04:33:43  Status :  Pending
Customer submitted at 2007-10-30 04:33:43

See redarena cleveland loan quicken


InquiryId :  20672  InquiryType :  Dot Com Site  DateAndTime :  2007-10-30 06:23:35  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:39:37

Hi,
Please get connected to live chat by selecting Tech Support regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:39:32

Hi,
Please get connected to live chat by selecting Tech Support regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 06:23:35

I have attempted several times to switch my dot.com travel booking site from MichaelCorcoran.worldventures.com to mc123.worldventures.com . The switch to mc123... will last an hour, a day or even two days then revert back to the original MichaelCorcoran... site. Unforunately, I had 1000 business cards printed with the mc123.worldvenutures.com Please advise if I cannot make switch. Thank you. Mike Corcoran


InquiryId :  20673  InquiryType :  Dreamtrips  DateAndTime :  2007-10-30 06:58:56  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:53:59

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-30 06:58:56

what is the bermuda dream trip member price? how many non-related people may i take along at that price? thanks


InquiryId :  20674  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 07:03:37  Status :  Pending
Customer submitted at 2007-10-30 07:03:37

Cold feetPersonal Loan Lender, Bad Credit Ok..


InquiryId :  20676  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 07:05:25  Status :  Pending
Customer submitted at 2007-10-30 07:05:25

Heebie-jeebies - Thehome insurance online


InquiryId :  20681  InquiryType :  Dreamtrips  DateAndTime :  2007-10-30 09:18:43  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:54:15

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-30 09:18:43

I cannot see the price for the Alaskan cruise in Sept 2008.


InquiryId :  20683  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 09:40:41  Status :  Pending
Customer submitted at 2007-10-30 09:40:41

Main chanceadult friend finder member login


InquiryId :  20684  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 09:40:44  Status :  Pending
Customer submitted at 2007-10-30 09:40:44

Turn the tablesconsolidation loan lowest student


InquiryId :  20693  InquiryType :  Group Reservation  DateAndTime :  2007-10-30 10:25:14  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 08:55:48

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-30 10:25:14

16 people to stay all inclusive in Riu Jalisco PV, Mexico. Departing from multiple city\'s (west coast) on A.M. 2/14/2008 returning P.M of 2/17/2008 wants quote on Air,ground transportation and all inclusive stay.


InquiryId :  20697  InquiryType :  General Questions  DateAndTime :  2007-10-30 11:07:09  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:54:36

Hi,
Right now it is only in USA. But if you have a US billing address credit card and SSN number, then you can become a member.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:54:32

Hi,
Right now it is only in USA. But if you have a US billing address credit card and SSN number, then you can become a member.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 11:07:09

Hi I am a Canadian visiting in California for a few days.Is Worldventures travel set up in Canada?I have been invited by Terry Stokes of LA to join and I am very interested. Thankyou


InquiryId :  20701  InquiryType :  Dreamtrips  DateAndTime :  2007-10-30 11:58:32  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 12:56:05

Your FAM request is being processed, sorry for the delay, I will have an answer for you shortly.
Customer submitted at 2007-10-30 11:58:32

Haven\'t heard anything on my reservations, just following up.


InquiryId :  20704  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 12:15:25  Status :  Pending
Customer submitted at 2007-10-30 12:15:25

Billy no matesorder vigra online


InquiryId :  20705  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 12:19:16  Status :  Pending
Customer submitted at 2007-10-30 12:19:16

Men in suitsacs student loan


InquiryId :  20706  InquiryType :  Dreamtrips  DateAndTime :  2007-10-30 12:20:56  Status :  Replied and Resolved
Replied By Mike K at 2007-10-30 13:39:26

MEMBERSHIP CANCELLATION: Would you like to cancel your membership? Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.
Customer submitted at 2007-10-30 12:20:56

I need to cancel or change my dream trip reservation


InquiryId :  20707  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 12:25:55  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 02:17:03

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 02:16:52

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 12:25:55

I am trying to book a vacation package to paris. Hotel and air but I can\'t seem to do it


InquiryId :  20709  InquiryType :  compliance  DateAndTime :  2007-10-30 11:20:28  Status :  Pending
Customer submitted at 2007-10-30 11:20:28
Submit current ads, website content, URL for review and approval
Earn extra income, part time or full time. Set your own hours and be your own boss. Potential for high earnings. For information on this exciting opportunity, contact Karen 818 566-7877. I wanted to put this on a flyer and in a ad. Flyer and ad not done yet. I'm not sure if I can put in the words "potential for high earnings" If not, can I use another phrase or something similar?


InquiryId :  20712  InquiryType :  New Reservation  DateAndTime :  2007-10-30 13:51:37  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:59:26

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:59:22

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 13:51:37

Can world Ventures find me another single person to take up a room with me. I am a male Would you know where I could find a care giver at lax because I have a disability. I was thinking on going on a pacific mexican cruise. Ken Erickson


InquiryId :  20721  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 14:42:36  Status :  Pending
Customer submitted at 2007-10-30 14:42:36

Full tilttraveler insurance co


InquiryId :  20722  InquiryType :  Flight  DateAndTime :  2007-10-30 14:44:51  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 02:15:10

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 02:14:47

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 14:44:51

trying to book a flight to tahita to bora bora. i see flight for $1131.00 no flight # air tahita to papeete, but need to go to bora bora what is the additional cost and how long does it take to get there. 3 adults depart 12/25/07 return jan 7, 08. thank you


InquiryId :  20727  InquiryType :  All Other Commissions  DateAndTime :  2007-10-30 15:44:47  Status :  Replied and Resolved
Replied By Terri E at 2007-10-31 08:00:11

Carolyn, thanks for your Inquiry. Please e-mail travel@worldventures.com...if you haven\\\'t received your commissions, they will be able to assist you further. Thanks
Customer submitted at 2007-10-30 15:44:47

I earned a commissions on 3/17/07 for a hotel booking and another on 8/31, for a car booking and have heard nothing from the company. I would like to find out whats going on. Do we not get paid commissions if we do not push your product? I did pay my member fee and pay monthly for my site,and thought i was supposed to make a commissions on my bookings.


InquiryId :  20729  InquiryType :  General Questions  DateAndTime :  2007-10-30 15:48:03  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:48:24

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:48:19

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 15:48:03

I\'m looking to de-activate my membership and want to know what the process is to suspend the auto withdrawls from my payment account.


InquiryId :  20731  InquiryType :  compliance  DateAndTime :  2007-10-30 14:53:07  Status :  Pending
Customer submitted at 2007-10-30 14:53:07
Submit current ads, website content, URL for review and approval
I run two websites that I just added WV banners to: www.room4families.com www.peacefulbeginnings.net


InquiryId :  20732  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 16:38:28  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 02:12:59

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 02:12:46

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 16:38:28

Hi, I made a room reservation at the Loews Coronado Hotel, in San Diego through PowerSearch. I confirmed with the online chat that the confirmation # is 80637751 and this was for a Bayside room. Reservation name is Laura Lee Jones and WorldVentures tracking # is GRP322U12SJ2. When I called the hotel, this number did not exist. Please help!


InquiryId :  20733  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 16:43:06  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 02:11:46

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 02:11:31

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 16:43:06

I still do not have the feel on how to do this business. I need help getting started on becoming an agent ad selling reservations. Please help!!!!!!


InquiryId :  20736  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 17:19:49  Status :  Pending
Customer submitted at 2007-10-30 17:19:49

Hoity-toitytraveler insurance phone number


InquiryId :  20741  InquiryType :  New Reservation  DateAndTime :  2007-10-30 18:46:28  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:44:07

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:44:03

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 18:46:28

I\'ve already received Booking confirmations with princess and just need to book those with World Ventures in order to ensure I get my commission. You can call princess Cruises at 800-774-6237 for Booking# WDWK7X, WDWK7G, & WDWK8J. All the info is there and ready to place the order. It will dissolve after today so it needs to be done ASAP. My number is 602-300-8436. Please call me and I will give you the Credit card info.


InquiryId :  20745  InquiryType :  General Questions  DateAndTime :  2007-10-30 19:16:57  Status :  Replied and Resolved
Replied By Mike K at 2007-10-31 07:04:28

you can find these rules in your back office they are on the user agreement of the dreamtrips membership.
Customer submitted at 2007-10-30 19:16:57

For dream trips: Can a member bring people other than immediate family? What is the definition of immediate family? Where can these rules be found?


InquiryId :  20747  InquiryType :  Dreamtrips  DateAndTime :  2007-10-30 19:24:48  Status :  Replied and Resolved
Replied By Mike K at 2007-10-31 07:04:56

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-30 19:24:48

I need help trying to get the prices on the dreamtrips that are to low to shown unless login.....login 2xs allready still cann\'t get the price.....that drives me nuts......HELP!!!!!!


InquiryId :  20752  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 20:29:44  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 02:10:47

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 02:10:12

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 20:29:44

Ineed hotel confirmation #


InquiryId :  20753  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 20:30:54  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 02:09:39

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 02:09:22

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 20:30:54

I need hotel confirmation number


InquiryId :  20754  InquiryType :  Billing  DateAndTime :  2007-10-30 20:31:27  Status :  Replied and Unresolved
Replied By Terri E at 2007-10-31 06:38:00

What is your old Id#
Customer submitted at 2007-10-30 20:31:27

My name is Steve Curtis. My website was curtistravel. Two months ago I cancelled, and you are still billing my credit card. I now want a refund of $40. My email address is scurtis30@cox.net. I was on hold for 1 hour and 20 minutes tonight. when I first got on the phone I was number 4 to be helped. Your customer service is a joke! I expect a reply and the refund by Wednesday, October 21, 2007. Steve Curtis


InquiryId :  20756  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 20:47:06  Status :  Pending
Customer submitted at 2007-10-30 20:47:06

Back to basicsbuy cheap meds online vigra


InquiryId :  20758  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 20:48:32  Status :  Pending
Customer submitted at 2007-10-30 20:48:32

On the dolegeico auto insurance


InquiryId :  20759  InquiryType :  Magazines  DateAndTime :  2007-10-30 20:49:43  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:17:50

Hi,
For any cancellation or changes, please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:17:45

Hi,
For any cancellation or changes, please get connected to live chat by selecting Travel Department regarding this and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 20:49:43

Cancel reservation


InquiryId :  20760  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-30 21:05:49  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-10-31 06:22:14

Linda According to your back office your RTA card is in the processing stage and should be printed this week. Thank you WorldVentures Fulfillment Department
Customer submitted at 2007-10-31 06:53:07

My id number is 883511. Thanks. Linda Jones
Replied By Nick at 2007-10-31 00:17:11

Hi,
I need your member ID number to check on this?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:17:07

Hi,
I need your member ID number to check on this?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 21:05:49

I still have not received my ID card. I joined in May 2007 and passed the test. I uploaded my picture to the website and it has not been updated. Is there a reason? Thank you. Linda Jones


InquiryId :  20761  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 21:08:52  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 02:08:34

Hi,
Please get connected to live chat by selecting Rep Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 02:08:23

Hi,
Please get connected to live chat by selecting Rep Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 21:08:52

Why can\'t I login? My user name and ID doesn\'t work. Heidi


InquiryId :  20762  InquiryType :  Billing  DateAndTime :  2007-10-30 21:12:05  Status :  Replied and Resolved
Replied By Terri E at 2007-10-31 05:34:02

Mr Barr, you were downgraded to Dreamtrips in September/07, so are you stating you want to cancel your business..Now! Because Oct/07 you were charged 19.95 for Dreamtrips only. Can you confirm, so that wer may assist you further. Thanks
Customer submitted at 2007-10-30 21:12:05

Please cancel my Dreamstrips product effective immediately. Thank you. Michael H. Barr


InquiryId :  20766  InquiryType :  Dot Biz  DateAndTime :  2007-10-30 22:20:03  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:15:03

Hi,
What is the user name and password you are trying to enter?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:14:56

Hi,
What is the user name and password you are trying to enter?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 22:20:03

Hello. My account # is 906717 and I can not get logged into my account. I am using the 5 digit number as my password. Why can\'t I get logged in? Thanks.


InquiryId :  20768  InquiryType :  General Questions  DateAndTime :  2007-10-30 22:31:27  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:13:30

Hi,
Please get connected to live chat by selecting Dream Trips and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:13:25

Hi,
Please get connected to live chat by selecting Dream Trips and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 22:31:27

I login, however I can\'t see the member\'s prices on the dreamtrips. How do I fix this? I am a member.


InquiryId :  20769  InquiryType :  Magazines  DateAndTime :  2007-10-30 23:08:17  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:12:58

Hi,
I need your member ID to check on this and also what is the user name and password you are trying to enter?

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:12:53

Hi,
I need your member ID to check on this and also what is the user name and password you are trying to enter?

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 23:08:17

I keep trying to log in to see the price for the cruise from New Orleans, but I can\'t get past the \"log in to see member\'s price\". It just keeps telling me to log in.


InquiryId :  20770  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 23:16:29  Status :  Pending
Customer submitted at 2007-10-30 23:16:29

Strain at the leashgeneric brand of vigra online


InquiryId :  20771  InquiryType :  Existing Reservation  DateAndTime :  2007-10-30 23:19:42  Status :  Pending
Customer submitted at 2007-10-30 23:19:42

Make my daydental group individual insurance


InquiryId :  20772  InquiryType :  Billing  DateAndTime :  2007-10-30 23:51:36  Status :  Replied and Resolved
Replied By Terri E at 2007-10-31 05:30:33

?
Customer submitted at 2007-10-30 23:51:36

Refund


InquiryId :  20773  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-10-30 23:53:23  Status :  Replied and Resolved
Replied By Nick at 2007-10-31 00:12:02

Hi,
Please get connected to live chat by selecting Rep Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-10-31 00:11:53

Hi,
Please get connected to live chat by selecting Rep Support and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-30 23:53:23

My card expired on 04/07. I spoke to the rep and they charged me for a new card; however, I\'ve never received it! I am going to Las Vegas next weekend and am using the card for a discount, but NEED my updated card immediately. Can you please call or email me regarding this? Agent # 51608


InquiryId :  20776  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 01:37:27  Status :  Pending
Customer submitted at 2007-10-31 01:37:27

The bee\'s kneesfree viaagra


InquiryId :  20777  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 01:41:46  Status :  Pending
Customer submitted at 2007-10-31 01:41:46

Crack of doom - Thecharity car donation


InquiryId :  20778  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 04:17:20  Status :  Pending
Customer submitted at 2007-10-31 04:17:20

As old as Methuselahnew jersey affordable health insurance


InquiryId :  20783  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 06:45:40  Status :  Pending
Customer submitted at 2007-10-31 06:45:40

Warts and allconsolidation loan mae sallie student


InquiryId :  20785  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 07:29:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:48:06

Hi
Please reconfirm your SSN and we will send you the login details . Also , please give your member id .

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 07:29:25

I lost me email and log in


InquiryId :  20786  InquiryType :  Group Reservation  DateAndTime :  2007-10-31 07:49:06  Status :  Replied and Resolved
Replied By Mike K at 2007-10-31 07:07:44

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-10-31 07:49:06

i need a group reservation for 6 adults and two children ages 9 and 11 years. dept date dec 17. ret 12/30. leaving jfk to kin. leave 6.am ret. 4p.m.


InquiryId :  20787  InquiryType :  General Questions  DateAndTime :  2007-10-31 08:00:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:19:57

Hi
Can you see the reservations on your dot com site ? If not, please check or give the details of the reservations made, so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 08:00:34

Hi this is Paulette Bailey I have not received any commission checks for reservations made on my website. please give me a call at 347-524-6801.


InquiryId :  20788  InquiryType :  Magazines  DateAndTime :  2007-10-31 08:06:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:17:31

Hi
Please login to your dot biz and go to Marketing and then Magazines , then magazine dashboard and make it inactive there.

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 08:06:24

I would like to cancell my Magazines> Please do not send me anymore to further notice. Thank You Celestine Abbey


InquiryId :  20789  InquiryType :  Dot Biz  DateAndTime :  2007-10-31 08:25:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:26:12

Hi
Please try the numbers again tomorrow . If still you face problems, please contact our customer support.

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 08:25:24

dave nesberg 839242. COUPLE THINGS LEADER LINE IS NOT WORKING IT HANGS UP ON ME. 2ND. REPS CALLED IN YESTERDAY BY PHONE AND THEY COULD HEAR YOU BUT YOU COULD NOT HEAR THE REP. TALK TO ME. DAVE NESBERG


InquiryId :  20790  InquiryType :  Dreamtrips  DateAndTime :  2007-10-31 08:44:15  Status :  Replied and Resolved
Replied By Mike K at 2007-10-31 07:08:26

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-31 08:44:15

I need to know how much the Alaskan cruise is. When I log in I still cannot see the price. Thanks.


InquiryId :  20794  InquiryType :  New Reservation  DateAndTime :  2007-10-31 09:39:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:29:00

Hi
For flight reservations, it will take you directly to the vendor site , once you select any flight. Please enable popups and then you can proceed further.

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 09:39:59

I want to book a trip from mpls to fll 11-21-07 to 11-28-07 and it won\'t let me is there someone I can talk to


InquiryId :  20796  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-10-31 09:58:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:30:02

Hi
Powersearch toolbar can be downloaded only with Internet explorer . So you need to have IE in order to install powersearch .

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 09:58:03

I tried to download the powerseach toolbar twice, but it didn\'t work. I have an iMac. I\'m wondering if that makes any difference.


InquiryId :  20799  InquiryType :  Dot Com Site  DateAndTime :  2007-10-31 10:27:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:12:05

Hi
When did you try changing it ?

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 10:27:41

I have tried three times to change my site name in the profile section of my back office. When I save the change (from ajbtrippin to ubtrippin) it tells me \"DealerURL updated\" and shows my photo and text on the new site. Until the next day, where it has all changed back to the original url. Could you please tell me how I can fix this problem? Thank you.


InquiryId :  20802  InquiryType :  Dreamtrips  DateAndTime :  2007-10-31 11:20:28  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 06:20:53

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-10-31 11:20:28

Hi I am trying to find out the price on the Alaska trip next fall--cruise. It says the price is too low to mention and to login in to see price. I logged in but where do I go? thanks


InquiryId :  20803  InquiryType :  New Reservation  DateAndTime :  2007-10-31 11:25:01  Status :  Replied and Resolved
Replied By Nick at 2007-11-09 10:16:40

Hi,
We do not book Car by adding Insurance. You have to call the Car Rental company after your reservation is booked to add Insurance to your reservation.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-11-09 10:16:30

Hi,
We do not book Car by adding Insurance. You have to call the Car Rental company after your reservation is booked to add Insurance to your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2007-11-01 14:19:06

WHY WOULD YOU TELL ME TO CONNECT TO LIVE CHAT WHEN THAT WAS THE PROBLEM. SEE MY QUESTION OF 2007=10=31.
Customer submitted at 2007-11-01 14:17:15

LIVE CHAT WAS INCOMPETENT HE SAID "I'am sorry for the hold. Dollar doesn't show an option to add insurance in this reservation". I WANT INFORMATION ON ALL INSURANCE OPTIONS FOR A DOLLAR CAR RENTAL IN CANCUN MEXICO! I ASKED TO BE CALLED SO I CAN RESERVE A CAR OR I WILL HAVE TO GO ELSEWHERE!
Replied By Nick at 2007-11-01 11:33:43

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-11-01 11:33:10

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-10-31 11:25:01

I was online for over 30 minutes trying to get information about insurance for my car rental. Finally the agent said that "Dollar does not show an option to add insurance in this reservation". There was not activitity from the time I asked about insurance and the time I received the above relpy which was by itself mor than 20 minutes. After I typed cancel he then gave me info about LDW insurance as optional and then a minute later after I typed in cancel he gave me info on SDW insurance as optional but NOTHING ABOUT THE MADITORY LIABILITY INSURANCE FOR MEXICO. QUESTION...Is the Liability insurance included in the SDW insurance or is it extra?


InquiryId :  20805  InquiryType :  Billing  DateAndTime :  2007-10-31 11:45:22  Status :  Replied and Resolved
Replied By Terri E at 2007-11-01 08:10:02

duplicate
Customer submitted at 2007-10-31 11:45:22

pls discontinue my membership..and the $39.94 monthly debit thks Barry Bankard


InquiryId :  20808  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 11:51:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:45:38

Hi
Please login to your dot biz site and go to the RTA link and then FAM news and you can access it .

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 11:51:58

Hello, This is April Aleen #905449 I have membership to famnews can you tell me were to find it and do I need a certain code?


InquiryId :  20814  InquiryType :  New Reservation  DateAndTime :  2007-10-31 13:51:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:02:41

Hi
Please send an email with the details to travel@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 13:51:37

PLEASE CALL ASAP ! ! ! TRIED TO MAKE A CAR RESERVATION IN CANCUN, MEXICO BUT COULD NOT FIND OUT ABOUT INSURANCE FROM THE LIVE TALK PERSON.


InquiryId :  20819  InquiryType :  Dreamtrips  DateAndTime :  2007-10-31 14:24:46  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 06:24:23

You should receive a confirmation email within a few days of signing up.
Customer submitted at 2007-10-31 14:24:46

Yesterday I clicked on the Specials tab of your website and filled out an inquiry form for the Dreams Cancun Resort and Spa, and it said I would be contacted by an agent. I was wondering how long it usually takes before contact is made?


InquiryId :  20820  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 14:30:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:42:38

Hi
Please try to use the Quick Flight reservations to give the search . If you still face problems, please initiate a livechat with the Client Services department between 8am-8pm Mon-Fri.

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 14:30:15

please send me a phone number for customer service. I am trying to book a flight, and i do not know the flight code for the airport.


InquiryId :  20821  InquiryType :  New Reservation  DateAndTime :  2007-10-31 14:36:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 00:59:14

Hi
Please reconfirm your SSN number . We will send you the login details .

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 14:36:56

I am a memeber and have been unable to find a contact phone #. I have lost my log in info and need it asap...


InquiryId :  20822  InquiryType :  Reactivation  DateAndTime :  2007-10-31 15:11:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 00:51:46

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 15:11:03

I want to discontinue my membership and I have lost my log in information. Can you provide it for me or give me a number I can call? Thank you


InquiryId :  20824  InquiryType :  Genealogy  DateAndTime :  2007-10-31 16:38:10  Status :  Replied and Resolved
Replied By Diana M at 2007-11-05 12:07:53

Hello, We have received your inquiry, and to answer question number one. Go to your back office and once you\\\\\\\'re in go to support and genealogy is the 2nd one down. We are unable to remove your husband from your downline, He owns the spot. Thanks Diana
Replied By Diana M at 2007-11-05 12:07:48

Hello, We have received your inquiry, and to answer question number one. Go to your back office and once you\\\'re in go to support and genealogy is the 2nd one down. We are unable to remove your husband from your downline, He owns the spot. Thanks Diana
Customer submitted at 2007-10-31 16:38:10

Your site has changed and i don\'t see how i view my geneology Also i would like to take my husband off my downline. I have been very frustrated with this travel site. if there is any problems you fill out an inquiry and i wait for someone to get back to me and they don\'t! maybe you will this time1


InquiryId :  20826  InquiryType :  Dot Com Site  DateAndTime :  2007-10-31 16:44:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 00:19:30

Hi
Are you talking about the dot com site ? If it is still there , please reupload your photo again or change it to the default one.

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 16:44:15

Why is there a man\'s pictured uploaded to my site? I have no idea who it is and didn\'t upload a photo. HELP!


InquiryId :  20830  InquiryType :  Dreamtrips  DateAndTime :  2007-10-31 17:36:48  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 06:26:44

Yes, you can book at the same time.
Customer submitted at 2007-10-31 17:36:48

Hello I will be booking a dream trip for my husband and myself, I\'d like to bring my daughter who is over 18. Can I book her at the same time I book my husband and I and pay the higher price because she is not a member or is this not possible? Thank you, JoAnn


InquiryId :  20837  InquiryType :  General Questions  DateAndTime :  2007-10-31 19:03:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 00:03:48

Hi
You need to login to your dot biz site and submit the Business entity Form .

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 19:03:13

Can I change the name of my site to my business name instead of personal name? How would I do that? Thank you, Pascal Gasbarro


InquiryId :  20841  InquiryType :  New Reservation  DateAndTime :  2007-10-31 19:43:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 00:00:15

Hi
Different cruise have different policies, so please initiate a livechat with the travel department and we can check it up for you .

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 19:43:32

To whom it may concern; I\'m not having difficulty or website issues with a reservation. I just want to know if I book a cruise in my father\'s name can I charge it on my credit card? Thanks


InquiryId :  20845  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 20:21:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:39:27

Hi
Our customer support number is 972 805 9600 . In order to update payment details, please login to your dot biz site and click on Support-->Genealogy and Commmissions, relogin and go to billing manager and update the payment info there.

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 20:21:04

Can i get a customer service no. to update my credit card? Thanks, Lesley


InquiryId :  20846  InquiryType :  Billing  DateAndTime :  2007-10-31 20:25:58  Status :  Replied and Resolved
Replied By Karen S at 2007-11-01 06:31:09

Yes, you may reach Customer Service at 972-805-9600. Thank You Karen Scott, Client Services.
Replied By Karen S at 2007-11-01 06:31:02

Yes, you may reach Customer Service at 972-805-9600. Thank You Karen Scott, Client Services.
Customer submitted at 2007-10-31 20:25:58

i need to update my credit card no. can i get a phone no. to do so please


InquiryId :  20847  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 20:36:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:38:00

Hi
Please initiate a livechat with the travel department and we can check it up .

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 20:36:50

Hello, I have a guest that currently booked her package with you folks though the hotel has no back up or reservations of this. Reference number GRP1U8M729H2. Can you please contact the hotel manager at Wailea Beach Marriott at 808-879-1922. Thank you, Ipo Torres


InquiryId :  20848  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 21:01:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:35:44

Hi
May I know your query ?

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 21:01:10

please call me stat!!


InquiryId :  20851  InquiryType :  Existing Reservation  DateAndTime :  2007-10-31 22:07:58  Status :  Pending
Customer submitted at 2007-10-31 22:07:58

Flavor of the monthfaxless payday loan with instant approval


InquiryId :  20852  InquiryType :  Dot Biz  DateAndTime :  2007-10-31 22:25:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 00:01:13

Hi
Please let us know your problem, or please initiate a livechat with the Client Services Department between 8am to 8pm Mon-Fri .

Thank You
WorldVentures Team

Customer submitted at 2007-10-31 22:25:15

Can Someone please call me as soon as possible. I am having problems with my backoffice


InquiryId :  20856  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 00:45:40  Status :  Pending
Customer submitted at 2007-11-01 00:45:40

Skid rowsallie mae student loan consolidation


InquiryId :  20858  InquiryType :  Magazines  DateAndTime :  2007-11-01 02:56:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 01:27:36

Hi
Please login as a member and you can see the prices for all the cruise displayed.

Thank You
WorldVentures Team

Customer submitted at 2007-11-01 02:56:23

what is the member\'s cost for Western Carribean carnival cruise dec 7-14th? Thank you


InquiryId :  20860  InquiryType :  General Questions  DateAndTime :  2007-11-01 05:37:41  Status :  Replied and Resolved
Replied By Nick at 2007-11-01 12:15:29

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-11-01 12:15:18

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-11-01 05:37:41

I BOOKED/PAID FOR THREE FLIGHTS YESTERDAY AND THEY DON\'T APPEAR ON MY BOOKINGS FROM WEBSITE DETAIL. I UNDERSTAND THAT COMMISSIONS AREN\'T PAID ON AIR, BUT WHERE DOES ACTIVITY SHOW?


InquiryId :  20862  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 06:06:20  Status :  Pending
Customer submitted at 2007-11-01 06:06:20

Chit-chatinsurance online vigra


InquiryId :  20864  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 06:23:57  Status :  Pending
Customer submitted at 2007-11-01 06:23:57

Hedge your betsdental insurance plan provider


InquiryId :  20865  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 06:44:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 20:09:56

Hi,
Please initiate a livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2007-11-01 06:44:56

I need to know what type of beds will be in the rooms . . . I can\'t seem to find this out from the website or via the tracking number.


InquiryId :  20866  InquiryType :  Dot Biz  DateAndTime :  2007-11-01 07:02:16  Status :  Replied and Resolved
Replied By Nick at 2007-11-01 12:12:24

Hi,
It can only be corrected if you call the customer service.Please call us at 972-805-9600 M-F 8am to 8pm central time and ask for Lorie.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-11-01 12:12:14

Hi,
It can only be corrected if you call the customer service.Please call us at 972-805-9600 M-F 8am to 8pm central time and ask for Lorie.

Thanking you.
WorldVentures Team

Customer submitted at 2007-11-01 07:02:16

I signed my wife up under me last week but had issues getting the registration to update correctly. Her record (907647) is still not correct after a couple phone calls and a live chat session. Can you please fix the issue with her not appearing correctly in the binary tree? Thanks, Byron Bordeaux


InquiryId :  20867  InquiryType :  Magazines  DateAndTime :  2007-11-01 07:19:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 19:53:19

Hi,
May I know you query please ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-01 07:19:28

Desperation Mode We Still Need Over 200 items to make this event a success your support would greatly be appreciated! Fall 2007 Dear ESU Warrior Supporter: Here at East Stroudsburg University we are preparing for the fourth annual Warrior Athletic Club Televised Auction. We would like to take this opportunity to invite you to become a part of this exciting event. The annual auction will be broadcast on Blue Ridge Cable Television channel 13 from 6:00 pm to 10:00 pm on November 13th, 14h, and 15h. The primary focus of this auction is to raise $20,000 for ESU student-athlete scholarships. Athletic scholarships will be awarded to one area high school male and female athlete who will participate in ESU athletics. To reach our goal, we hope you will consider donating an auction item and/or sponsorship. In exchange for your contribution, ESU will auction your item valued at $25.00 or more, while promoting your business on live TV. If you are interested in sponsorship, the cost is $100.00 per night. Sponsorship of our auction provides valuable exposure for your business while benefiting a great cause. If your donation exceeds $500 or more please send a 30 second commercial, which will be aired each of the subsequent nights. Additionally, if you send gift certificates please be sure to try and email pictures to estolkowski@po-box.esu.edu so that we can better promote your business. As previously stated the auction occurs on three subsequent days. We highly encourage you to donate multiple items in order to ensure your business is highly visible throughout the entire auction. As a Warrior Athletic Club Auction merchandise donor or event sponsor, you share the distinction and satisfaction of being responsible for providing the gift of education to student athletes through athletic scholarships. Your tax deductible contribution will assist East Stroudsburg University student athletes experience success in the classroom in addition to their accomplishments in the athletic arena. For more information regarding the auction or to arrange pick up of your donation please contact either Emily Stolkowski at (570)-422-3578 or estolkowski@po-box.esu.edu or Tom Gioglio at (570)-422-3689 or tgioglio@po-box.esu.edu. On behalf of the student athletes and coaches, we thank you in advance for your support of East Stroudsburg University Athletics. Your generosity and kindness is sincerely appreciated. Tom Gioglio, Ed. D. Emily Stolkowski Director of Athletics Coordinator of Athletic Operations P.S: Please complete the enclosed auction item form in detail so ESU can promote your business effectively. Emily Stolkowski Coordinator of Athletic Operations Mailing East Stroudsburg University 200 Prospect St. East Stroudsburg, PA 18301 Shipping ESU/Koehler Fieldhouse Corner of Smith and Normal Street East Stroudsburg, PA 18301 estolkowski@po-box.esu.edu tel: fax: mobile: 570-422-3578 570-422-3306 570-856-1132 Add me to your address book... Want a signature like this?


InquiryId :  20873  InquiryType :  Hotel  DateAndTime :  2007-11-01 08:26:01  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 20:09:24

Hi,
Please go to Quick Flight reservation and try to give the search and check if you are getting the results.

Thank You
WorldVentures Team Thank You
WorldVentures Team

Customer submitted at 2007-11-01 08:26:01

Looking for flight and hotel in Hawaii but every attempt to search comes up NA. My client tried, but got nothing so now I tried, last night after he called and just now and he is right... nothing. My client wants to leave LA 12/27 or 28 and spend a few days on Maui then go to Kaui for the remaining days and return to LA on 1/2/08. I\'d like to make this happen for him because if this goes well then he will give WV a look in regards to membership.


InquiryId :  20878  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 09:34:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 20:07:31

Hi,
Please send an email to travel@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-11-01 09:34:20

I made a mistake when logging into the Worldventures website. I wanted to go to olberdingtravel.worldventures.com - instead I typed olberding.worldventures.com I would like to know if you could transfer my reservation over to the other website so they get credit for my reservation. Thank you.... ....Andy Besser


InquiryId :  20881  InquiryType :  New Reservation  DateAndTime :  2007-11-01 10:06:09  Status :  Replied and Resolved
Replied By Nick at 2007-11-01 12:03:18

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-11-01 12:03:04

Hi,
Can you please give a search using the Power Search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2007-11-01 10:06:09

Help me plan a trip/cruise around Nov. 21, 2007 for 7 days


InquiryId :  20885  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 10:56:30  Status :  Pending
Customer submitted at 2007-11-01 10:56:30

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InquiryId :  20889  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 11:33:06  Status :  Pending
Customer submitted at 2007-11-01 11:33:06

Bone dryadult video entertainment expo adult friend finer uk adult novelty home party adult diaper chat acne acne adult body treatment treatment1.blogspot.com


InquiryId :  20890  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-01 12:08:30  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-11-01 10:47:20

Susana According to our records you have not uploaded a picture for your RTA card. Please do so by following the instructions below. Please log into your back office, go to the RTA tab and click on RTA home. Scroll about half way down the page and you will see where it says to upload your picture. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-11-01 12:08:30

i have not received RTA ID card


InquiryId :  20892  InquiryType :  New Reservation  DateAndTime :  2007-11-01 12:25:00  Status :  Replied and Resolved
Replied By Nick at 2007-11-01 11:55:40

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2007-11-01 11:55:29

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2007-11-01 12:25:00

can you have jeffrey sanchez call me can\'t seem to book flight including flight to bora bora. need help


InquiryId :  20899  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 14:24:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 20:05:31

Hi,
Do you have the WV tracking number ? If not ,please come to livechat with the travel department so that we can check it up for you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-01 14:24:00

alamo doesn\'t have my confirmation #


InquiryId :  20901  InquiryType :  Events  DateAndTime :  2007-11-01 14:37:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-03 00:22:17

Hi
You still have the access to your dot biz site . Please check .

Thank you
WorldVentures Team.

Replied By Aruna A at 2007-11-03 00:21:27

Hi
You can login to your dot biz site and then go to events and event credit . Cancel the current event for credit . Once you get the credit through your dot biz , you can give that coupon code to the person who can use it for any future event to attend.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 17:15:36

I am no longer a member of World Ventures. I have been seeking a refund for an event for two months. I have been advised that a refund is not possible. Since I am no longer a member I will not be attending any more events, and I would like for someone else to have the benefit of attending the \"A View from the Edge\" event in my stead. Please, I beg of you to get this message to someone who can work with me on this. I have tried speaking with someone via the 972-805-9600 telephone number and every time I picked an option I was told to go to my .biz website which I no longer have. I am tired of going around in this circle. This company is basically taking my money from me and calling it a credit when I will not even be able to use it in such a manner since I have no intention of attending another event. I am so soured by my whole experience with the responses I have thus received from World Ventures regarding my money that is being held by this company. I do not understand why World Ventures continues to make this so difficult. I would like more than a one line response. I would like for this to be forwarded to someone with more authority in the company that may be willing to reach a compromise with me other than just issuing a credit. Andrea N. Ammendola 480-266-0171. Thank you for your time and assistance.
Replied By Aruna A at 2007-11-01 19:15:28

Hi,
You can cancel the event through your back office and use it as a credit for the next event . You cannot change to another name .

Thank You
WorldVentures Team

Customer submitted at 2007-11-01 14:37:05

Is it possible to transfer a purchased ticket to another member if one cannot attend the event?


InquiryId :  20907  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 16:08:29  Status :  Pending
Customer submitted at 2007-11-01 16:08:29

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InquiryId :  20909  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-01 16:22:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 18:49:39

Hi,
You need to use your member id to login . Also , please confirm your SSN and we will send you the password.

Thank You
WorldVentures Team

Customer submitted at 2007-11-01 16:22:11

I would like to Log in but I do not have a password as I a interested in the specials


InquiryId :  20910  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 16:50:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 20:04:20

Hi,
Please go to your dot com site and submit a group request form and someone will get back to you with the quote within 72 hours .

Thank You
WorldVentures Team

Customer submitted at 2007-11-01 16:50:45

trips for ten people


InquiryId :  20919  InquiryType :  Flight  DateAndTime :  2007-11-01 20:22:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-01 19:59:23

Hi,
Please use the powersearch to get the best deals available and book .

Thank You
WorldVentures Team

Customer submitted at 2007-11-01 20:22:17

i want to book air ticket through emirates airlines to india


InquiryId :  20922  InquiryType :  Existing Reservation  DateAndTime :  2007-11-01 20:52:41  Status :  Pending
Customer submitted at 2007-11-01 20:52:41

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InquiryId :  20934  InquiryType :  Existing Reservation  DateAndTime :  2007-11-02 01:34:42  Status :  Pending
Customer submitted at 2007-11-02 01:34:42

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InquiryId :  20935  InquiryType :  Existing Reservation  DateAndTime :  2007-11-02 01:34:47  Status :  Pending
Customer submitted at 2007-11-02 01:34:47

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InquiryId :  20938  InquiryType :  Dreamtrips  DateAndTime :  2007-11-02 03:42:36  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 06:37:15

Please contact the agent working that trip directly, Randy Walker, at r.walker@worldventures.com he can provide any information you need.
Customer submitted at 2007-11-02 03:42:36

Can you send me a copy of our confirmations for our Dream trip this month? The Baja cruise. Amy Reyes and Martin Reyes one cabin and Anthony Reyes and Martin Reyes Jr another cabin. my member id is 879667, I can not remember whos id# we booked them under.Martins id# 880367 Anthonys id# is 889320. We are all dream trips members. Thank you


InquiryId :  20940  InquiryType :  Genealogy  DateAndTime :  2007-11-02 06:08:06  Status :  Replied and Resolved
Replied By Diana M at 2007-11-05 12:12:54

Hello Ronald, If you will calls us at the corp. office, We will be glad to give you your Login and your Password. The number is 972-805-9600. Thanks Diana
Customer submitted at 2007-11-02 09:26:15

do not have login name or password at this time, therefore need to be advised as best method to proceed.
Replied By Sean Wilson at 2007-11-02 07:26:15

If you have lost your RTA card, you may request a replacement RTA card from your back office.
Customer submitted at 2007-11-02 06:08:06

have lost credentials


InquiryId :  20941  InquiryType :  Existing Reservation  DateAndTime :  2007-11-02 06:40:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:52:01

Hi
Please give the details of your reservation including the WV tracking number.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 06:40:36

need address and phone number of hotel to confirm reservation for november 3 - 5


InquiryId :  20942  InquiryType :  Reactivation  DateAndTime :  2007-11-02 06:47:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:31:34

Hi
The status will be changed once the billing is done.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 06:47:16

I had a downline who was at an ER status. They paid the past two months fee\'s and updated the billing information this past Tuesday October 30th 2007. When can the expect to see the update of their status to AR?


InquiryId :  20944  InquiryType :  New Reservation  DateAndTime :  2007-11-02 07:00:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:25:17

Hi
You can book both seperately as the number of days of stay is lesser .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 07:00:22

I want to be able to book a flight and Hotel, but I only need the hotel for 3 days...How can I book a flight from July 12 - 29th...and a hotel for July 13 - 15th?


InquiryId :  20946  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-02 07:21:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:21:14

Hi
When did you enroll ? What was the mode of payment.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 07:21:47

I have not recieved my dreamtrip card. When should I be expecting it. Thank you Sylvia Macarena


InquiryId :  20948  InquiryType :  Existing Reservation  DateAndTime :  2007-11-02 08:20:49  Status :  Pending
Customer submitted at 2007-11-02 08:20:49

Fancy freeadult movie rental adult video entertainment expo adult friend finer uk adult novelty home party adult diaper chat


InquiryId :  20949  InquiryType :  Existing Reservation  DateAndTime :  2007-11-02 08:24:35  Status :  Pending
Customer submitted at 2007-11-02 08:24:35

Read between the linestraveler car insurance company debt nonprofit fortis health insurance credit card depot and debt consolidation debt consolidation


InquiryId :  20951  InquiryType :  Existing Reservation  DateAndTime :  2007-11-02 08:24:55  Status :  Pending
Customer submitted at 2007-11-02 08:24:55

Read between the linestraveler car insurance company debt nonprofit fortis health insurance credit card depot and debt consolidation debt consolidation


InquiryId :  20952  InquiryType :  New Reservation  DateAndTime :  2007-11-02 08:35:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:18:28

Hi
Please go to your travel site and then group travel and submit the request. Someone will get back to you with the quote within 72 hours.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 08:35:54

A group of people wants to take a cruise to Cozumel in Nov. of 08 leaving out of New Orleans, La. but the reservation bottom doesn\'t go that far. It stops on Oct. 08. Can you help? Thanks, Yolanda Brown


InquiryId :  20955  InquiryType :  New Reservation  DateAndTime :  2007-11-02 09:06:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:13:58

Hi
Please call our customer support at 972 805 9600 in the morning tomorrow.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 09:06:48

I registered by e-mail this a.m. I have not received a confirmation by e-mail yet. I have some questions.


InquiryId :  20958  InquiryType :  New Reservation  DateAndTime :  2007-11-02 10:22:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:10:16

Hi
Please check all the toolbars installed. Sometimes, the settings of some toolbars disable the popups .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 10:22:00

I processed a flight only search. From the results screen when I click book it now, it advises me I will be going directly to where I can book the fligt. I click on the ok option but do not get a new screen. I\'ve made sure my popups okay tab is on okay. Do you have any suggestions. Thanks Kitti


InquiryId :  20959  InquiryType :  Events  DateAndTime :  2007-11-02 10:30:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:08:15

Hi
Please login to your dot biz site and go to Events and then event credit and cancel the event which you are unable to attend. You can use that amount as a credit for the future event .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 10:30:05

I am not able to make the Dallas convention. Can I use this for a credit for a future event?


InquiryId :  20964  InquiryType :  Billing  DateAndTime :  2007-11-02 12:57:23  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-11-02 12:19:09

Please submit a payment update form, found in your back office, to update your recurring payment information or just give us a call at 972-985-6841.
Customer submitted at 2007-11-02 12:57:23

The expiration date needs to be changed on my card so I can be billed. My monthly bill wasnt generated. How do I fix it?


InquiryId :  20966  InquiryType :  Dot Biz  DateAndTime :  2007-11-02 13:47:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:03:40

Hi
Please reconfirm your SSN .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 13:47:58

Can you please e-mail me my user id and password. Jevin88@yahoo.com


InquiryId :  20976  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-02 15:40:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 21:59:28

Hi
Please send an email to travel@worldventures.com .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 15:40:38

Shawna Auderer is in my downline and has had numerous people not able to locate hotels in Missouri and Florida today. In addition, she had a family member try to book a flight from the state of Washington but found that the flight was much more expensive than another she found at the same time on Orbitz


InquiryId :  20980  InquiryType :  Existing Reservation  DateAndTime :  2007-11-02 16:19:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 22:45:41

Hi
Please login to livechat between 8am to 8pm Mon-Fri . You need to use your member id and password to access your site. Please reconfirm your SSN and we can send you the password.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 16:19:59

Why doesn\'t the Live Chat work? I forgot my login and ID, can you help? Thank You


InquiryId :  20983  InquiryType :  New Reservation  DateAndTime :  2007-11-02 16:54:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 21:52:49

Hi
Please go to the Quick Flight reservation and try to give the search .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 16:54:37

I HAVE ENTERED SALT LAKE CITY, UT as my departure city And Wichita.KS as the destination city and I get a message that there are no airports at these cities so I am unable to book any flight Please advise how to book flights. Bill Bates Ph#8015087452


InquiryId :  20986  InquiryType :  New Reservation  DateAndTime :  2007-11-02 18:22:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 21:46:39

Hi
The reason why we dont search on such airlines is because they does not allow any metasearch to search its website .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 18:22:36

Do you search Jet Blue and Southwest for flights from LAX to NYC? If you do not search Jet Blue then why not.


InquiryId :  20991  InquiryType :  Dreamtrips  DateAndTime :  2007-11-02 19:02:46  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 13:13:27

Please email Randy Walker, he will provide you directions to the port. r.walker@worldventures.com
Customer submitted at 2007-11-02 19:02:46

we are scheduled for the Baja Mexico cruise from Nov 26 - 30. Where is the docking station from LA?


InquiryId :  20994  InquiryType :  General Questions  DateAndTime :  2007-11-02 19:33:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 21:40:28

Hi
You need to use your member id and password to login . Please reconfirm the SSN and we will send you the password , if you don\\\'t remember it .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 19:33:14

Hello, I can\'t remember my login information.


InquiryId :  21000  InquiryType :  Dreamtrips  DateAndTime :  2007-11-02 21:45:37  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 08:30:41

Yes, that is correct.
Customer submitted at 2007-11-02 21:45:37

I am inquiring about the ATlantis Dreamtrip- I see that they have posted kids at $49.00 but when I book trip it remains the $329.99 Is the $49.00 accurate for kids under 11


InquiryId :  21001  InquiryType :  Magazines  DateAndTime :  2007-11-02 21:54:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-02 21:33:34

Hi
Please send an email to travel@worldventures.com.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-02 21:54:54

I DO NOT UNDERSTAND THE PRICING STRUCTURE OF THIS SITE . WHEN I PLUGIN MY FLIGHT INFORMATION IT SHOWS $288 FOR A ROUND TRIP AND AS I CONTINUE TO FOLLOW INSTRUCTIONS AND ARRIVE AT THE ROUND TRIP IT TURNS OUT TO BR $800+ DOLLARS PLEASE EXPLAIN


InquiryId :  21006  InquiryType :  Existing Reservation  DateAndTime :  2007-11-02 23:43:00  Status :  Pending
Customer submitted at 2007-11-02 23:43:00

The camera cannot liecommercial insurance traveler employed health insurance new self york delta dental insurance for individual council for affordable health insurance traveler casualty insurance


InquiryId :  21007  InquiryType :  Existing Reservation  DateAndTime :  2007-11-03 04:50:55  Status :  Pending
Customer submitted at 2007-11-03 04:50:55

Lick and a promiseadult video entertainment expo adult friend finer uk adult novelty home party adult diaper chat acne acne adult body treatment treatment1.blogspot.com


InquiryId :  21009  InquiryType :  Hotel  DateAndTime :  2007-11-03 07:12:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-04 23:47:27

Hi,
Do you need the confirmation email for your reservation ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-03 07:12:14

GRP2ZJ20SW33. jameson inn can\'t fine my resevation for todat


InquiryId :  21012  InquiryType :  Existing Reservation  DateAndTime :  2007-11-03 10:03:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-04 23:54:43

Hi,
All the travel rates are already discounted. Also for members, they can book any non air product and get a discount . For corporates, you can go for group travel and get discounts.

Thank You
WorldVentures Team

Customer submitted at 2007-11-03 10:03:26

Do you offer corporate travel rates?


InquiryId :  21014  InquiryType :  Existing Reservation  DateAndTime :  2007-11-03 10:34:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-04 23:55:48

Hi,
Please login to your dot biz site and click on the RTA link on the top and then RTA home , go down the page further and click on the link where it shows the RTA renewal/replacement and submit the form to get a new ID card.

Thank You
WorldVentures Team

Customer submitted at 2007-11-03 10:34:49

How do i get a duplicate ID card


InquiryId :  21018  InquiryType :  All Other Commissions  DateAndTime :  2007-11-03 11:07:37  Status :  Replied and Unresolved
Replied By Terri E at 2007-11-08 08:21:00

Could you please either provide us your WV id# or a Last name, so that we may further assist you. Thanks
Customer submitted at 2007-11-03 11:07:37

I\'m logged in to my back office but am not able to go into my genealogy/comm. to view. At second loggin it says access denied. Please let me know how to view and modify that information.


InquiryId :  21021  InquiryType :  Existing Reservation  DateAndTime :  2007-11-03 11:26:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-04 23:56:49

Hi,
Please contact the concerned airlines directly as they must have sent the email to you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-03 11:26:34

I received an email regarding a credit card error for the flight I tried to purchase. I replied to the email the same day with my credit card information and I have not hear anything since Oct 28 and I am worried about booking this flight. I need to know if there is a problem so I can book this flight through another route.


InquiryId :  21022  InquiryType :  Billing  DateAndTime :  2007-11-03 11:27:45  Status :  Replied and Resolved
Replied By Terri E at 2007-11-24 08:12:46

Michael, you should\\\'ve already received your check.
Customer submitted at 2007-11-06 18:18:43

Member number: 903963 thank you
Replied By Kim at 2007-11-06 14:09:52

May I please have your member number?
Customer submitted at 2007-11-03 11:27:45

Refund status


InquiryId :  21023  InquiryType :  Dreamtrips  DateAndTime :  2007-11-03 11:47:39  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 08:31:28

Would this be a group or individual travel?
Customer submitted at 2007-11-03 11:47:39

I would like assistance planning my dream trip to Ibiza.


InquiryId :  21025  InquiryType :  General Questions  DateAndTime :  2007-11-03 11:50:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-05 20:15:49

Your refund check has been issued on 1st Novemeber

Thank You
WorldVentures Team
Customer submitted at 2007-11-05 14:09:58

I called and spoke to Terri on 10/27/07 (customer sevice rep) for World Venture and she assured me the refund was in process and wait for email confirmation within 2-3 days. I also physically mailed the notice of cancellation form within 3 days and have a copy of certified mail receipt and signature from World Venture. If refund process has not been started -Please start the process for the refund. Please have a manager or supervisor confirm by email when I can expect my full refund. Thanks in advance, Michael Stewart Member Id# 903963 Customer service always first.
Replied By risaf risaf at 2007-11-04 21:16:46

I don\'t see any refund request was submitted for the member id 903963

Thank You
WorldVentures Team
Customer submitted at 2007-11-03 11:50:10

I like to get the status of my refund. Member# 903963


InquiryId :  21028  InquiryType :  General Questions  DateAndTime :  2007-11-03 12:39:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 21:05:47

Yes, please go through the compensation plan link below
https://www.worldventures.info/pdfs/wvcompplan.pdf

Thank You
WorldVentures Team
Customer submitted at 2007-11-03 12:39:45

Would like to know more about how to join. Are agents paid commissions as well? Thank you, Karen Lebrun


InquiryId :  21030  InquiryType :  General Questions  DateAndTime :  2007-11-03 12:42:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 21:04:35

Can you please verify the SSN/Tax payer number, mail and email address to provide the login information here

Thank You
WorldVentures Team
Customer submitted at 2007-11-03 12:42:49

I cannot get into my backoffice. It goes right into my friends backoffice and won\'t give me an option to put in my password


InquiryId :  21036  InquiryType :  Business Entity  DateAndTime :  2007-11-03 14:46:45  Status :  Replied and Resolved
Customer submitted at 2007-11-03 14:46:45

Hello: We are a US-based travel guide publisher, with several hundred guidebooks to destinations around the world, in both digital and printed form. The print editions are sold in Barnes & Noble, Borders and many other stores. The guides average about 400 pages each and are highly detailed. You can check out some of what we do at www.hunterpublishing.com. You might want to offer our digital travel content to your customers as part of your website. Please do contact me if you would like more information. Yours sincerely, Michael Hunter Hunter Publishing, Inc.


InquiryId :  21045  InquiryType :  General Questions  DateAndTime :  2007-11-03 16:16:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 20:30:56

You will have to login to know the member price

Thank You
WorldVentures Team
Customer submitted at 2007-11-03 16:16:36

Member price for Bermuda Dream Trip.


InquiryId :  21053  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-03 18:33:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 20:23:06

It seems to be working fine, could you please try this using internet explorer browser.

Thank You
WorldVentures Team
Customer submitted at 2007-11-03 18:33:35

Aloha, I am trying to use your search in the \"vacation\" section and none of the buttons work. There are 3 to choose from: Hotel, Hotel + Air, Hotel + Air + Car. PLease help


InquiryId :  21055  InquiryType :  Billing  DateAndTime :  2007-11-03 20:07:08  Status :  Replied and Resolved
Replied By Terri E at 2007-11-09 06:15:30

Betty, Please contact Client Services @ 972 805 9600
Customer submitted at 2007-11-03 20:07:08

re: Your recurring (autoship) order failed to generate for the following reason: Recurring order # 100065178 failed to regenerate! Credit Card Decline Reason: Declined: 2 - A card security code has never been passed for this account REFID:11608914 I didn\'t use a credit card to become a member of WorldVentures Travel. I used my debit account. Is this going to be a problem? I have the money in the account but I don\'t know how to allow billing to access what I owe. How should I proceed?


InquiryId :  21056  InquiryType :  Video Training  DateAndTime :  2007-11-03 20:09:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 20:14:58

Login to your .biz site back office and click on the RTA home link under RTA tab and scroll down to find the RTA exam link, take the test from that link and it should work fine

Thank You
WorldVentures Team
Customer submitted at 2007-11-03 20:09:46

I can\'t seem to log into the Getting Sarted test. I have my login but it doesn\'t take me to the Get Started to take the exam. Am I doing something wrong? Please advise.


InquiryId :  21059  InquiryType :  General Questions  DateAndTime :  2007-11-03 22:10:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 20:07:25

Your member id is your user id, please verify your SSN/Tax payer number, email and mailing address on our file to provide your login information here

Thank You
WorldVentures Team
Customer submitted at 2007-11-03 22:10:15

I cannot log in. I have forgotten my user ID. How can I get assistance with this problem? I also need to update my email address. Thanks!


InquiryId :  21061  InquiryType :  New Reservation  DateAndTime :  2007-11-03 22:49:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 20:05:38

We do not deal with European train tickets.

Thank You
WorldVentures Team
Customer submitted at 2007-11-03 22:49:07

Any way to get information about train tickets in Europe and the US?


InquiryId :  21064  InquiryType :  Billing  DateAndTime :  2007-11-03 23:29:18  Status :  Replied and Resolved
Replied By Terri E at 2007-11-09 06:16:25

Margaret Please contact Client Services @ 972 805 9600
Customer submitted at 2007-11-03 23:29:18

I got an email last month saying me card has failed because of the sec. code had not been filled. I went in and put in my credit card infor. and the sec. code I still got a email saying it failed. Please let me know how I can get this in correct?


InquiryId :  21065  InquiryType :  Existing Reservation  DateAndTime :  2007-11-04 00:05:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-04 23:58:41

Hi,
Your login/user name is your member id and use your password to access the site .

Thank You
WorldVentures Team

Customer submitted at 2007-11-04 00:05:47

I can\'t remember my login


InquiryId :  21067  InquiryType :  Existing Reservation  DateAndTime :  2007-11-04 03:52:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 00:18:06

Hi,
You can login with your member id and the password to access your site . Please reconfirm your SSN and we will send you the password, if you don\\\'t remember it .

Thank You
WorldVentures Team

Customer submitted at 2007-11-04 03:52:25

I\'ve forgetten my User name and password. How do I \"do over\" to get back in to my site? Thanks! Junecline.worldventures.com


InquiryId :  21069  InquiryType :  Existing Reservation  DateAndTime :  2007-11-04 07:38:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-04 23:59:43

Hi,
Please send an email to group@worldventures.com or submit a group travel request form through your dot com site . The group travel link is on the top center of the home page of your dot com site .

Thank You
WorldVentures Team

Customer submitted at 2007-11-04 07:38:17

My softball team is going to Oklahoma City from May 28-30th. I would like to find a team rate for 10 rooms. Please let me know if this would be available or how to do a group booking...


InquiryId :  21074  InquiryType :  All Other Commissions  DateAndTime :  2007-11-04 09:09:50  Status :  Replied and Resolved
Replied By Terri E at 2007-11-24 08:17:40

Direct deposit.
Customer submitted at 2007-11-04 09:09:50

How does my commissions get sent to me? by check or direct deposit?


InquiryId :  21076  InquiryType :  Existing Reservation  DateAndTime :  2007-11-04 09:44:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 00:26:12

Hi,
Can I have your WV member id ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-04 09:44:05

I WAS TOLD BY MY REP THAT I WAS IN THE RED WHAT DOES THIS MEAN


InquiryId :  21077  InquiryType :  Existing Reservation  DateAndTime :  2007-11-04 11:38:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 00:28:43

Hi,
Please initiate a livechat with the travel department.

Thank You
WorldVentures Team

Customer submitted at 2007-11-04 11:38:31

I have no idea where to pick up my car or anything... tracking number GRPX3421A942 Please help...


InquiryId :  21078  InquiryType :  New Reservation  DateAndTime :  2007-11-04 11:42:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 19:29:09

Our website is programmed to search for the lowest quote searching different website, unless the price is updated in airlines/merchant website is will not show the updated search result.

Thank You
WorldVentures Team
Customer submitted at 2007-11-04 11:42:41

all of the flights we select show as unavailable yet keep showing up as an option to be selected


InquiryId :  21080  InquiryType :  Billing  DateAndTime :  2007-11-04 12:14:46  Status :  Replied and Resolved
Replied By Terri E at 2007-11-09 06:17:02

Mark, Please contact Client Services @972 805 9600
Customer submitted at 2007-11-04 12:14:46

want to change monthly member fee to a different cc.


InquiryId :  21083  InquiryType :  Group Reservation  DateAndTime :  2007-11-04 12:33:37  Status :  Replied and Resolved
Replied By Mike K at 2007-11-05 08:34:46

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-04 12:33:37

I\'m trying to price out the following itinerary for 9 people but nothing comes up. Can you help please? Thanks! Dep 2/2/08 DEN to NBO Dep 2/4/08 NBO to KGL Ret 2/11/08 KGL to NBO Ret 2/13/08 NBO to DEN


InquiryId :  21090  InquiryType :  Existing Reservation  DateAndTime :  2007-11-04 13:40:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 00:27:19

Hi,
Yes , these are discounted. You need to contact the disneyland to get the discounts.

Thank You
WorldVentures Team

Customer submitted at 2007-11-04 13:40:57

can i get discounts on disney tickets


InquiryId :  21091  InquiryType :  Genealogy  DateAndTime :  2007-11-04 13:59:23  Status :  Replied and Resolved
Replied By Diana M at 2007-11-14 07:35:17

Hello Tomas, We received your inquiry . We need a little more detail to answer your question. Thanks Diana
Customer submitted at 2007-11-04 13:59:23

how many on my inside and outside lines?


InquiryId :  21097  InquiryType :  New Reservation  DateAndTime :  2007-11-04 16:20:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 18:43:09

You will not be able to book air reservation on our site, but complete the reservation in airlines/merchant website

Thank You
WorldVentures Team
Customer submitted at 2007-11-04 16:20:48

After I find a flight, how do I book it without going to the airline?


InquiryId :  21098  InquiryType :  New Reservation  DateAndTime :  2007-11-04 16:36:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 18:22:33

It\\\'s working fine, I\\\'m able to get results for the search criteria you have requested, click on the car links on your .com site and run a search

Thank You
WorldVentures Team
Customer submitted at 2007-11-04 16:36:57

I have been trying all day to secure a rental car for 12/21-21/24 from Fll to fll. The site is not working.


InquiryId :  21102  InquiryType :  Magazines  DateAndTime :  2007-11-04 16:51:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 18:17:55

Could you please be clear on your question?

Thank You
WorldVentures Team
Customer submitted at 2007-11-04 16:51:47

i want to go to somewheres


InquiryId :  21104  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-04 17:17:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 18:14:42

may I know which browser are you using?

Thank You
WorldVentures Team
Customer submitted at 2007-11-04 17:17:35

When I try to download the powersearch toolbar, it downloads \"Best Toolbar.Net\"


InquiryId :  21106  InquiryType :  compliance  DateAndTime :  2007-11-04 15:52:26  Status :  Pending
Customer submitted at 2007-11-04 15:52:26
Submit new ads, website content, URL not yet launched for approval
Newspaper Ad: Searching For Nurses interested in Sales Opportunity. Call for info. 314-640-0330


InquiryId :  21113  InquiryType :  Existing Reservation  DateAndTime :  2007-11-04 19:00:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 00:17:06

Hi,
Please give the WV tracking number .

Thank You
WorldVentures Team

Customer submitted at 2007-11-04 19:00:22

APPARENTLY I ENTER MY RESERVATION TWICE


InquiryId :  21114  InquiryType :  Existing Reservation  DateAndTime :  2007-11-04 19:08:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 00:03:19

Hi,
May I know your inquiry ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-04 19:08:32

just wondering how your trip was last night 11-5-07


InquiryId :  21116  InquiryType :  Existing Reservation  DateAndTime :  2007-11-04 19:27:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 00:05:02

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Replied By Aruna A at 2007-11-05 00:02:07

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-11-04 19:27:18

To customer service, Pls. cancel my website subscription and dreamtrip web subscription because I didn\'t order for it. It doesn\'t work with me. Thanks, Susan Partisala


InquiryId :  21117  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-04 19:56:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 18:40:35

Can I have your member id?

Thank You
WorldVentures Team
Customer submitted at 2007-11-04 19:56:28

I have previously requested an updated card, but still do not have one yet. I\'d like to use it for a flight and car and hotel.


InquiryId :  21119  InquiryType :  Dot Biz  DateAndTime :  2007-11-04 20:33:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 19:05:57

Click on vacations link and select the destination city, it\\\'s working fine

Thank You
WorldVentures Team
Customer submitted at 2007-11-04 20:33:12

When I go to hotels in Hawaii, they all say unavailable. Why?


InquiryId :  21122  InquiryType :  New Reservation  DateAndTime :  2007-11-04 21:10:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-04 20:01:32

Please run a powersearch under hotel tab, if you have any problem you can email the enquiry to travel@worldventures.com or come to live chat selecting travel department.

Thank You
WorldVentures Team
Customer submitted at 2007-11-04 21:10:50

Hi My name is Garen. Please help me with reservation. I need 2 rooms for first family (4 adults) and 1 room for second family (2 adults +13years+3years) We are looking for: riu palace mexico( playa del carmen ) for 7 nights. Preferable start date is 12/21/2007 ( or 12/22/2007) Thank you for your assistance.


InquiryId :  21143  InquiryType :  Existing Reservation  DateAndTime :  2007-11-05 10:21:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 22:12:34

Hi,
Please give the complete WV tracking number so that we can check.

Thank You
WorldVentures Team

Customer submitted at 2007-11-05 10:21:02

Does this reservation exist? 075BA075


InquiryId :  21145  InquiryType :  General Questions  DateAndTime :  2007-11-05 10:32:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-05 20:43:04

Please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-05 10:32:46

How do I go about cancelling our Dream Trips membership? and How do I cancel people who signed up under us...Denise Peterson?


InquiryId :  21146  InquiryType :  Billing  DateAndTime :  2007-11-05 10:53:57  Status :  Replied and Resolved
Replied By Terri E at 2007-11-09 07:25:04

Kim, thanks for your Inquiry. Please contact Client Services @ 972 805 9600
Customer submitted at 2007-11-05 10:53:57

I need to change my monthly billing account.


InquiryId :  21150  InquiryType :  Dreamtrips  DateAndTime :  2007-11-05 11:25:09  Status :  Replied and Resolved
Replied By Terri E at 2007-12-03 10:41:43

William, your Url is globaltravel, and your password is: harland13 and your Id# is 907345
Customer submitted at 2007-11-05 11:25:09

This is my site and I just join with you guys but I cant login in I think we forgot the user id and password. Who do we talk to help us out thanks?


InquiryId :  21152  InquiryType :  Billing  DateAndTime :  2007-11-05 11:29:01  Status :  Replied and Resolved
Replied By Terri E at 2007-11-24 08:22:01

LLoyd, please contact Client Services @ 972 805 9600/ THANKS
Customer submitted at 2007-11-05 11:29:01

How do I go about having my monthly fee to be charged to my credit card inlieu of my checking account? I understand there is a workshop in November in Costa Mesa, CA. I would like to attend. Can you send me more information?


InquiryId :  21153  InquiryType :  All Other Commissions  DateAndTime :  2007-11-05 11:37:39  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-12-03 13:40:46

You must click on Book Now in order to login to your Dreamtrips website. Once you click on Book Now, you will be prompted to login to your website. Once logged in, the pricing sheet will appear. Please feel free to contact us at 972-985-6841 if you have any further questions.
Customer submitted at 2007-11-05 11:37:39

I am unable to get some of the pricing on DreamTrips. It says to log in, but when I do it still says price to low to advertise.


InquiryId :  21155  InquiryType :  New Reservation  DateAndTime :  2007-11-05 11:59:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-05 20:48:45

Can I have the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-11-05 11:59:18

I want to make a reservation for the Four Seasons hotel in mexico city and I have tried different ways to find it within this site but it does not come up


InquiryId :  21158  InquiryType :  Dreamtrips  DateAndTime :  2007-11-05 12:49:53  Status :  Replied and Resolved
Replied By Terri E at 2007-12-01 09:08:51

Gary! Your Url: twinstravel your log in to either your dot.biz site or the dot.com site (which is your travel site).....your Id: is 887095 and Password: is 102401. I hope this helps! Have a Great day!!!!
Customer submitted at 2007-11-05 12:49:53

it is not letting me log in


InquiryId :  21159  InquiryType :  Hotel  DateAndTime :  2007-11-05 13:27:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 22:19:42

Hi,
If you click on the details, it will show up the names of the hotel .

Thank You
WorldVentures Team

Customer submitted at 2007-11-05 13:27:44

I was searching for hotels in the Tampa area for the last week of november and many of the results returned did not indicate the name of the hotel.


InquiryId :  21165  InquiryType :  Magazines  DateAndTime :  2007-11-05 15:09:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-05 20:55:23

Please run a powersearch under flight tab to get a quote on air reservation

Thank You
WorldVentures Team
Customer submitted at 2007-11-05 15:09:29

Gentlemen: I am searching for an inexpensive flight for two people from Jacksonville,FL to Beijing, China departing Aug. 8 or 9, 2008 and returning to Jax on Aug. 23 or 24. Can you assist me with this?


InquiryId :  21166  InquiryType :  Flight  DateAndTime :  2007-11-05 15:15:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 22:20:54

Hi,
For air reservations , please contact the airline directly for the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2007-11-05 15:15:48

I have not recieved a confirmation email for my airline reservation. I need to know the airline confirmation info so I can pull it from off of their site. I have to get this out to a customer right away. confirmation # 2kre21w37 for Veronica Williams Thanks


InquiryId :  21168  InquiryType :  Existing Reservation  DateAndTime :  2007-11-05 15:42:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 22:23:58

Hi,
We just book air ,hotel, car, vacations and dreamtrips. We do not offer bus tickets.

Thank You
WorldVentures Team

Customer submitted at 2007-11-05 15:42:38

I am looking for bus tickets to Springfield Missouri from Tallahassee Fl. around christmas time.I was woundering if you did bus tickets or just air line? I was told about this web site by Louise Tipper. If you dont do these kind of tickets can you refer me to a good web. site that does. thank you for your help. Jayme Long


InquiryId :  21169  InquiryType :  Existing Reservation  DateAndTime :  2007-11-05 15:46:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 22:24:39

Hi,
May I know you query ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-05 15:46:48

Disney Cruise Line


InquiryId :  21174  InquiryType :  Magazines  DateAndTime :  2007-11-05 17:06:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-05 20:57:02

Please run a powersearch under flight tab to get a quote on air reservation, or email to Kim\\\'s personal email address

Thank You
WorldVentures Team
Customer submitted at 2007-11-05 17:06:40

Hi Kim, How are you? We are all fine here. Weather is starting to turn cooold. I hate winter ! I want to fly to Fort Myers Florida any day for the best rate between Jan 16-20 and return the following week on any day (Jan 25-28) with a cheap rate. I need two round trip tickets. I am an AA Freq Flyer in case their rates are cheaper. Let me know what you find. Thanks, Carol McKay (Your Aunt)


InquiryId :  21175  InquiryType :  Magazines  DateAndTime :  2007-11-05 17:06:40  Status :  Replied and Resolved
Customer submitted at 2007-11-05 17:06:40

Hi Kim, How are you? We are all fine here. Weather is starting to turn cooold. I hate winter ! I want to fly to Fort Myers Florida any day for the best rate between Jan 16-20 and return the following week on any day (Jan 25-28) with a cheap rate. I need two round trip tickets. I am an AA Freq Flyer in case their rates are cheaper. Let me know what you find. Thanks, Carol McKay (Your Aunt)


InquiryId :  21181  InquiryType :  All Other Commissions  DateAndTime :  2007-11-05 17:54:05  Status :  Replied and Resolved
Replied By Angela H at 2007-12-03 14:28:33

Dear Gwyn, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar with your site and drives them to use your site for a package deal on air and hotel which you receive commission from the hotel on and for repeat business. Have a great week. Sincerely, Client Services
Customer submitted at 2007-11-05 17:54:05

I am new to WV and just booked a flight off of my website recently and checked to see the commissions. Nothing showing up? Did I do this right?


InquiryId :  21183  InquiryType :  Dreamtrips  DateAndTime :  2007-11-05 18:37:18  Status :  Replied and Resolved
Replied By Mike K at 2007-11-06 06:39:52

please contact the agent working that trip, Robyn Gabbard, at r.gabbard@worldventures.com she can provide you all information needed about this trip.
Customer submitted at 2007-11-05 18:37:18

I have sighned up for the san francisco wine tasting trip march 14-17th. (fri till mon.) what I need to know is should we fly in on thur or fri? and what time is the trip over on mon?


InquiryId :  21186  InquiryType :  General Questions  DateAndTime :  2007-11-05 18:57:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-05 21:06:38

Can you please provide me your member id and the member id of the person who is your tree but not sponsored by you?

Thank You
WorldVentures Team
Customer submitted at 2007-11-05 18:57:31

why would someone be placed on my chart and be inactive? they werent on there befor, and I thought to start you had to be active? I didnt sponsor this young lady so how did she become inactive and placed on spot on the chart?


InquiryId :  21189  InquiryType :  Existing Reservation  DateAndTime :  2007-11-05 19:36:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-05 22:32:57

Hi,
Did you try the powersearch for the best deals ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-05 19:36:17

We are considering an all inclusive trip for 5 days to Cancun, Mexico, for our 50th wedding anniversary. There will be 8 people involved. What would be your price for this?


InquiryId :  21195  InquiryType :  Magazines  DateAndTime :  2007-11-05 20:20:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-05 21:13:51

Login to your .biz site back office. click on the Magazine link under Marketing tab and click on the Magazine dashboard link and change the status to inactive and update it, this will cancel your magazine subscription

Thank You
WorldVentures Team
Customer submitted at 2007-11-05 20:20:12

This is the THIRD message I have left and STILL NO RESPONSE!!!! How do I cancel my monthly magazine subscription? A very simple question. I have tried by phone but NO ONE EVER GETS BACK TO ME.....pleas advise by my email or phone# below...ASAP


InquiryId :  21199  InquiryType :  New Reservation  DateAndTime :  2007-11-05 21:30:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-05 21:19:49

It seems to be working fine, could you please try this again using Internet explorer browser.

Thank You
WorldVentures Team
Customer submitted at 2007-11-05 21:30:45

I am trying to book a flight and or hotel and your service will not allow me to enter december 28, and reverts back to november 28. can you please help, time is of the essence. thanks you


InquiryId :  21201  InquiryType :  General Questions  DateAndTime :  2007-11-05 22:07:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-05 21:25:05

No, you will get the list of city.

Thank You
WorldVentures Team
Customer submitted at 2007-11-05 22:07:54

Is membership limited to U.S?


InquiryId :  21204  InquiryType :  Billing  DateAndTime :  2007-11-06 00:09:05  Status :  Replied and Unresolved
Customer submitted at 2007-11-06 00:09:05

I received the following message: Recurring order # 100065386 failed to regenerate! Credit Card Decline Reason: Declined: 2 - A card security code has never been passed for this account REFID:11615432 How do I submit the card security code?


InquiryId :  21211  InquiryType :  Existing Reservation  DateAndTime :  2007-11-06 07:24:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-06 21:52:38

Hi,
You need to go to impalaconcepts.worldventures.biz and login with your member id and the password and you can access your site. It is working properly . Thank You
WorldVentures Team
Customer submitted at 2007-11-06 07:24:00

I am having trouble with my .biz.When I log to it I can only get the binary page.


InquiryId :  21221  InquiryType :  Existing Reservation  DateAndTime :  2007-11-06 09:13:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-06 21:55:04

Hi,
The password which you are using is incorrect. Please use the correct password and you will be able to login .

Thank You
WorldVentures Team

Customer submitted at 2007-11-06 09:13:59

I am a new affiliate and am unable to login with my current password and ID: Your Member ID: 907224 Your Password: yd6729 Your URL Name: YvonneDrew Please help, as I would like to begin training.


InquiryId :  21230  InquiryType :  Flight  DateAndTime :  2007-11-06 10:44:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-06 21:59:24

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-11-06 10:44:44

I am wondering if you can help me find 2 roundtrip tickets. Departing LAX on Nov. 16 @ 9am-noon. Arriving in LAS @ 1pm-3pm. Departing LAS on Nov. 18 @ 2pm-4pm. Arriving LAX 4pm-6pm. Is there anything you can do for me?


InquiryId :  21232  InquiryType :  General Questions  DateAndTime :  2007-11-06 11:04:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-06 22:59:48

Please verify your SSN/Tax payer number, email and mailing address on file so that I can give you the login information here

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 11:04:10

I am having a hard time locating my log in name and user id. I thought my id was smolloy. It is not taking to let me locate my password. My email is sharmolloy@gmail.com Could you please help me locate my id and password so I can get into my backpage. Thank you, Sharon Molloy


InquiryId :  21233  InquiryType :  New Reservation  DateAndTime :  2007-11-06 11:06:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-06 22:56:51

Please run a powersearch under vacation tab to get a quote on air, hotel and car package, if you have any problem you can come to live chat selecting travel department or email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 11:06:00

can you book the car hotel and flight at the same time?


InquiryId :  21234  InquiryType :  New Reservation  DateAndTime :  2007-11-06 11:28:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-06 22:55:52

Please make sure pop up blocker is disabled before you run a search.

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 11:28:19

I am trying to show a customer how to book a flight and i can\'t get past the first screen


InquiryId :  21236  InquiryType :  Magazines  DateAndTime :  2007-11-06 11:53:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-06 22:51:34

Please go through the compensation plan link below for more information.
http://www.worldventures.info/pdfs/wvcompplan.pdf

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 11:53:51

I would like information about the investment and income opportunity with your company. I am in the process to start my home company and travel is in my priority line. I am from Nicaragua and worl with a lot of people that travel to Latin America. thak you for the information.


InquiryId :  21239  InquiryType :  Dot Com Site  DateAndTime :  2007-11-06 12:28:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-06 22:50:06

only limited text you will be able to enter , can you please provide me your member id so that I can check.

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 12:28:00

Having trouble editing my text on my dot com site. The space doesn\'t allow myu text to read properly and cuts some of it off. I noticed on a couple of other sites that I have visited that there seems to be a way to widen the column. Please help.


InquiryId :  21240  InquiryType :  Existing Reservation  DateAndTime :  2007-11-06 12:31:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-06 22:10:57

Hi,
Did you change the url through your website ? Please let us know the name you changed to with your member id , so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2007-11-06 12:31:56

I want my url to be different then it was, and I thought it had already bveen changed. Why is it so difficult for me to get on my site?


InquiryId :  21246  InquiryType :  General Questions  DateAndTime :  2007-11-06 13:11:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-07 22:39:02

We will check on this and do the needful asap.Thank you for updating

Thank you
worldventures Team
Customer submitted at 2007-11-07 14:30:32

why are there no sailing dates for the Sept. 2008 cruises on board the Norwegian Jade to book?????
Replied By risaf risaf at 2007-11-06 22:43:26

Do you get any error message?

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 13:11:32

would like to book Sept. 19 cruise on board the Norwegian Jade but your website would not allow me to do it.why???


InquiryId :  21248  InquiryType :  Hotel  DateAndTime :  2007-11-06 13:19:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-06 22:14:27

Hi,
Please initiate a livechat with the travel department and we will check and let you know the details.

Thank You
WorldVentures Team

Customer submitted at 2007-11-06 13:19:20

I\'m trying to book a flight + Hotel to the Hyatt Regency Lake Tahoe Resort Spa & Casino from ONT to Reno for 2 people from 12/22/07 thru 12/27/07. The price that comes back is for 1122.00. My question is does the price of 1122.00 represent the price for 2 or per person. If it is per person than the total would be 2244.00. Please let me know ASAP. Thanks for your support


InquiryId :  21260  InquiryType :  Billing  DateAndTime :  2007-11-06 16:38:05  Status :  Replied and Resolved
Replied By Karen O at 2007-11-30 10:52:34

All cancellations should be submitted through online forms.
Replied By Karen O at 2007-11-30 10:52:30

All cancellations should be submitted through online forms.
Customer submitted at 2007-11-06 16:38:05

Which number should cancellations be faxed to?


InquiryId :  21267  InquiryType :  New Reservation  DateAndTime :  2007-11-06 18:23:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-06 22:01:06

Please run a powersearch under hotel tab to get a quote, if you have any problem you can come to live chat selecting travel department or email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 18:23:37

I am unable to retrieve any information as far as hotels in Iron Mountain Michigan. Is there a special way I have to search?


InquiryId :  21268  InquiryType :  Magazines  DateAndTime :  2007-11-06 18:33:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-06 22:00:02

login to your .biz site back office and click on the Genealogy link under support tab to view your downline information

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 18:33:32

I get Dreamtrips but I want to view my downline. How do I do it?


InquiryId :  21270  InquiryType :  compliance  DateAndTime :  2007-11-06 17:02:30  Status :  Pending
Customer submitted at 2007-11-06 17:02:30
Submit current ads, website content, URL for review and approval
gogagatravel4less means go Great American Getaways Travel 4 Less in our Business. If traveling and/or changing your lifestyle is something you are ready for, then you are in the right place and the right time. Please call me at 815-307-4023. I will direct you further in how to get started. Thank you for visiting my website.


InquiryId :  21273  InquiryType :  All Other Commissions  DateAndTime :  2007-11-06 19:17:25  Status :  Replied and Resolved
Replied By Stephen E at 2007-12-06 09:26:19

Please contact Client Services in order to further assist you in this matter. Thanks, WV Client Services
Customer submitted at 2007-11-06 19:17:25

I booked a few rooms back in june/july and am wondering at what time will I receive the commissions I made from booking those rooms?


InquiryId :  21277  InquiryType :  Billing  DateAndTime :  2007-11-06 19:54:20  Status :  Replied and Resolved
Replied By Karen O at 2007-11-30 10:54:46

Please go to your back office and complete the online form for payment updates.
Replied By Karen O at 2007-11-30 10:54:42

Please go to your back office and complete the online form for payment updates.
Customer submitted at 2007-11-06 19:54:20

Need to change credit cards for my monthly payment. Please call ASAP


InquiryId :  21280  InquiryType :  New Reservation  DateAndTime :  2007-11-06 20:45:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-06 21:51:23

We do search for Frontier airlines flight, Can you please give me the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 20:45:35

wont bring up frontier airlines and i have to have frontier!


InquiryId :  21281  InquiryType :  Events  DateAndTime :  2007-11-06 20:49:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-07 22:10:19

Login to your .biz site back office and click on the Events credit link under events tab to apply for a credit

Thank you
worldventures Team
Customer submitted at 2007-11-07 01:46:05

Thank you . I would like to cancel our trip to the View ,can you do this for us? And is it one year from the date of the View?
Replied By risaf risaf at 2007-11-06 21:50:00

It\'s non refundable but you can cancel this for a future credit which needs to be used for any event within an year

Thank You
WorldVentures Team
Customer submitted at 2007-11-06 20:49:21

I am unable to attend the training in Dallas this weekend. I've already purchased the tickets. Will I be able to get my money back. Carl


InquiryId :  21290  InquiryType :  Existing Reservation  DateAndTime :  2007-11-06 23:06:01  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-06 22:13:46

Hi,
Please forward the reservation details to the relative\\\'s email address.

Thank You
WorldVentures Team

Customer submitted at 2007-11-06 23:06:01

how can I send my reservation to a relative\'s email


InquiryId :  21294  InquiryType :  Dot Com Site  DateAndTime :  2007-11-07 00:28:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-06 23:08:40

We will certainly check this and fix this if there is any problem.

Thank You
WorldVentures Team
Customer submitted at 2007-11-07 00:28:47

This is about trying to book a car through \"Cars\" in Powersearch. The drop down menus for cities of pick up and drop off do not minimize after you enter the city; therefore, covering up fields that need to be completed. I tried probably 10 times tonight and they definitely needs to be fixed.


InquiryId :  21296  InquiryType :  General Questions  DateAndTime :  2007-11-07 06:22:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-07 22:34:05

Your recurring order has been deactivated because the account listed was closed. You can contact at 972-805-9600 to update your billing information or submit the payment update form available under the support request or online form link under support tab of your .biz site back office

Thank you
worldventures Team
Customer submitted at 2007-11-07 06:22:42

I don\'t understand why was my account was closed. All I did was I added dreamtrips to my RTA and charged it to my checking account. Also I changed my form of payment of my RTA from credit card to checking. I have no idea how did you make this mess.


InquiryId :  21297  InquiryType :  All Other Commissions  DateAndTime :  2007-11-07 06:34:51  Status :  Replied and Resolved
Replied By Stephen E at 2007-12-06 08:56:19

It can take 90 to 120 days for the vendor to pay World Ventures. At that point we will forward the commision to you. Thanks, WV Client Services
Customer submitted at 2007-11-07 06:34:51

We booked our honeymoon on my site and took the trip Oct 7-14th, I am wondering why it doesn\'t reflect this on my site. When will I receive my commission?


InquiryId :  21298  InquiryType :  General Questions  DateAndTime :  2007-11-07 07:26:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-07 22:05:31

You will be able to see the quote only once you login.

Thank you
worldventures Team
Customer submitted at 2007-11-07 07:26:04

I am trying to find the prices of the Bermuda cruse in April and the Pacific Mexico cruse also in April. It says to login to get prices. I can\'t find the prices. Andria


InquiryId :  21300  InquiryType :  Magazines  DateAndTime :  2007-11-07 08:44:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-07 22:03:16

I\\\'m sorry, we will not be able to give personal information

Thank you
worldventures Team
Customer submitted at 2007-11-07 08:44:48

My name is Charles Casada, I live in Dayton, Ohio I\'m tring to reach one of your Representatives by the name of LUCY SIDIGU she also lives in Ohio. She gave me her card and now I can not read her phone number on it if you can give her my cell phone number and have her call me that would be great. Charles Casada aka Peewee (she knows me by this nickname)937-479-2642 she can call me any time any day thank you


InquiryId :  21303  InquiryType :  Group Reservation  DateAndTime :  2007-11-07 09:29:55  Status :  Replied and Resolved
Replied By Mike K at 2007-11-08 06:39:02

Yes, we do not need the names to provide a quote.
Customer submitted at 2007-11-07 09:29:55

Is there a way to get a quote with out having to put in all the names of the people. I know the amount of rooms I need?


InquiryId :  21306  InquiryType :  General Questions  DateAndTime :  2007-11-07 11:28:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-07 21:57:31

Please contact RCCL directly and try to book this reservation.

Thank you
worldventures Team
Customer submitted at 2007-11-07 11:28:30

Question on CRUISES: I am unable to book any cruises on RCCL or Carnival and wanted to know if there is a problem with the Cruise availability? I have submitted several dates and unable to book anything. Here is the response I receive from RCCL: \"Unable to Complete This Booking. There are no stateroom categories for this sailing that can accommodate your number of passengers\" AND from Carnival: It only shows the boat deck but no availability. I\'ve been checking Jan-Jun 2008 on 3-5 and 6-8 day cruises. Also, do the quotes include port fees/taxes? Thank you! Lori Beckler


InquiryId :  21310  InquiryType :  Existing Reservation  DateAndTime :  2007-11-07 12:03:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 20:04:28

Hi,
Please initiate a livechat with the travel department and we can try to cancel it for you , if it is a non air reservation .

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 12:03:02

what do i need to do to cancel a reservation


InquiryId :  21311  InquiryType :  New Reservation  DateAndTime :  2007-11-07 12:11:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-07 21:55:41

What ever comes up when you request is what we have to offer, if you don\\\'t find the preferred search request then you can email the enquiry to travel@worldventures.com or come to live chat and our representative will help you

Thank you
worldventures Team
Customer submitted at 2007-11-07 12:11:19

I\'m trying to pull up cruises to Baja, Mexico on the Monarh ship leaving 12/3 and returning 12/7 out of Los Angeles but cannot extend the search beyond the short list of locations and cruise lines. Is that all W.V. offers for cruises?? Lucinda


InquiryId :  21314  InquiryType :  Existing Reservation  DateAndTime :  2007-11-07 13:05:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 20:03:20

Hi,
Please give the details of your reservation including the WV tracking number so that we can check it at our end.

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 13:05:46

To Whom It May Concern: This is in correspondence to a trip my wife and I had taken to Vancouver in the beginning of July. We had booked a package deal through our web site and it has been 4 months after the trip. I have not yet received the commission that I was supposed to receive. Please check on this for me. Hope to hear from you soon. Thank You, Perry Hor


InquiryId :  21316  InquiryType :  Magazines  DateAndTime :  2007-11-07 13:28:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-07 21:49:05

Your member id is your user id, please verify your SSN/Tax payer number, email and mailing address so that I can give you the login information here

Thank you
worldventures Team
Customer submitted at 2007-11-07 13:28:34

I GOT YOUR EMAIL BUT HAVING TROUBLE FINDING OUT WHAT TO DO I DON\'T HAVE B A PASSWORD OR USER ID FOR MY WEBSITE YET I NEED YOUR HELP I AM CONFUSED WITH ALL THE INFO


InquiryId :  21320  InquiryType :  Events  DateAndTime :  2007-11-07 14:31:10  Status :  Replied and Resolved
Replied By Stephen E at 2007-12-06 08:50:25

A cancellation form must be completed and a refund request form filled out in his back office within the time frame. Thanks, WV Client Services
Customer submitted at 2007-11-07 14:31:10

I am contacting you regarding mutual customer, John Miller. He was billed on his Wells Fargo visa on 3/2/07 for $499.00. He went to a seminar and signed up for a vacation but then says he canclled within the 3 day policy but has never been refunded. We want to know why he was not refunded and if you would be able to provide us with a copy of the agreement you made with him.


InquiryId :  21322  InquiryType :  Existing Reservation  DateAndTime :  2007-11-07 14:59:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 20:44:21

Hi,
Please initiate a livechat with the travel department and we can try to check and do the needful .

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 14:59:44

When Selecting this (grp2199Lo1d0)package in September, the hotel/package I clicked on was \"Paradisus Playa Conchal\". Upon verifying all travel plans today(for leaving this Sunday on my honeymoon)I realized that the hotel listed is the Occidental Grand. This is not the hotel that I selected, and I would greatly appreciate your help in fixing my itinerary to reflect this. (I already had timeshare reservations at the Occidental and cancelled them to make these plans for the playa conchal...a HUGE upgrade in class)PLEASE HELP!!!! (I and my Dad, Dave Ballantyne, who booked this with/for me are members of worldventures and I can assure (whoever) that we clicked on the paradisus playa conchal, not the occidental) Thank you


InquiryId :  21324  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-07 15:11:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 21:00:58

Hi,
Did you pass the RTA exam and upload the photo ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 15:11:07

i never received my rta card


InquiryId :  21329  InquiryType :  Events  DateAndTime :  2007-11-07 16:14:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 21:36:19

Hi,
Please initiate a livechat with the travel department and we can check it for you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 16:14:10

I have a question about the price of the following. Does it iclude port fees etc. If not how much is the \"real\" price? Dec 7th - Dec 14th Western Carribean - Carnival - Dec 7th - 14th DreamTrips™ Members Only 8 Day / 7 Night Price: 392.55


InquiryId :  21332  InquiryType :  New Reservation  DateAndTime :  2007-11-07 17:22:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 21:27:03

Hi,
May I know your browser ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 17:22:57

For Cruises you click \"Book Now\" and nothing is happening. Why is that?? Please correct immediately! We need to book a cruise tomorrow for 21 people. Thank you.


InquiryId :  21334  InquiryType :  General Questions  DateAndTime :  2007-11-07 18:46:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 21:26:00

Hi,
Thank you . We received your email .

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 18:46:39

Mark- Just checking to see if your getting email from me. I keeps sending them, but you don\'t seem to be getting them. Paul


InquiryId :  21335  InquiryType :  Existing Reservation  DateAndTime :  2007-11-07 18:48:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 20:56:56

Hi,
Is it a dreamtrip reservation ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 18:48:16

HELP kathy heston my family and i are bookedmonarch of the seas departure 11-26-07 reservatin#9491211. i have as yet received any documents that would be necessary for this trip. who should i call?. thank you in advnce for your help,kathy heston


InquiryId :  21339  InquiryType :  Events  DateAndTime :  2007-11-07 19:29:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 21:19:36

Hi,
Please check your travel sites . All the deals available will be displayed . You may need to relogin to see the prices.

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 19:29:42

where do I find the price for the alaskan cruise in September?


InquiryId :  21340  InquiryType :  New Reservation  DateAndTime :  2007-11-07 19:52:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 21:20:13

Hi,
Please use the powersearch to get the best deals available on the travel site .

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 19:52:42

A cruise for two adults and 1 child 12 years old. Leaving Feb. 26 from San Diego and returning March 5 8 day mexican riviera visting Acapulco xtapa and mansanillo.


InquiryId :  21342  InquiryType :  Billing  DateAndTime :  2007-11-07 20:01:35  Status :  Replied and Resolved
Replied By Karen O at 2007-11-30 11:12:40

Please complete the online payment update form in your back office.
Replied By Karen O at 2007-11-30 11:12:37

Please complete the online payment update form in your back office.
Customer submitted at 2007-11-07 20:01:35

I just received a email saying my credit card is no longer available so I need to change to a new card on my account.


InquiryId :  21343  InquiryType :  Existing Reservation  DateAndTime :  2007-11-07 20:09:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 20:53:46

Hi,
Please name your photo with your member id and send it to photosend@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 20:09:32

where do i email a picture that i want to go on my web site it needs to be inlarge AL


InquiryId :  21344  InquiryType :  Events  DateAndTime :  2007-11-07 20:10:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 21:14:51

Hi,
You need to cancel the event through your dot biz site and you will receive the credit for any future event , that you want to attend. Please login to your dot biz site and go to the events link and then event credit . Cancel it there and the credit details will be updated there later .

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 20:10:23

I will not be able to attend the Dallas meeting, and we have already purchased it through the Las Vegas convention. How can I redeem anything from it. Someone in my upline said that I could receive credit to a future event. Is this possible? I do not want to loose almost $900.


InquiryId :  21348  InquiryType :  Billing  DateAndTime :  2007-11-07 21:11:14  Status :  Replied and Resolved
Replied By Karen O at 2007-11-30 12:21:43

We have cancelled your RTA membership. We apologize for the delay in response.
Replied By Karen O at 2007-11-30 12:21:39

We have cancelled your RTA membership. We apologize for the delay in response.
Customer submitted at 2007-11-07 21:11:14

I do not want to be a RTA anymore, please just sign me up for the dream trips at $19.99 a month instead of 39.94 a month.


InquiryId :  21361  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-07 23:06:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-07 21:34:40

Hi,
May I know the browser you are using ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-07 23:06:47

Hello. I have downloaded the powersearch toolbar. I click on Search and then from pulldown meno select Hotel and then nothing else happens.


InquiryId :  21362  InquiryType :  Billing  DateAndTime :  2007-11-08 00:05:07  Status :  Replied and Resolved
Replied By Terri E at 2007-11-10 07:53:40

Curtis, Please provide a Id# or a Last name, so that we may further assist you.
Customer submitted at 2007-11-08 00:05:07

hi there I need you to please make sure the card numbered 5491237270120119 does not get billed any more


InquiryId :  21363  InquiryType :  Dreamtrips  DateAndTime :  2007-11-08 01:25:52  Status :  Replied and Resolved
Replied By Mike K at 2007-11-08 06:44:13

Yes, we are working on more dreamtrips as we speak.
Customer submitted at 2007-11-08 01:25:52

Any more dreamtrips being planned? How about Orlando, additional Bay Area or San Diego trips?


InquiryId :  21369  InquiryType :  Genealogy  DateAndTime :  2007-11-08 06:02:33  Status :  Replied and Resolved
Replied By Diana M at 2007-11-08 06:45:39

We have received your inquiry , Please have Joan Woods call us @ 972-805-9600, so we can resolve the issue. Thanks Diana
Replied By Diana M at 2007-11-08 06:45:34

We have received your inquiry , Please have Joan Woods call us @ 972-805-9600, so we can resolve the issue. Thanks Diana
Customer submitted at 2007-11-08 06:02:33

907534 Wood, Joan is showing red inactive, i spoke to her last night and she does not know why


InquiryId :  21372  InquiryType :  Existing Reservation  DateAndTime :  2007-11-08 08:10:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-11 18:36:34

Hi,
Did you receive confirmation for WCT766406591 ? If not , please call 866-270-2849 for assistance. The other reservation GRP76EF231N6 is not booked as you already have a booking with WCT . So please call at the above number for the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2007-11-08 08:10:02

I have no received e-mail confirmations of to reservations I have made through W.V. I just got one e-mail stating this is not a confirmation, but will be contacted shortly. The two tracking numbers are WCT766406591 and GRP76EF231N6. Could you please confirm that those reservations are firm. One is for LaQuinta in Burlington, Vermont; the other is for Providence, R.I. Thank you.


InquiryId :  21377  InquiryType :  compliance  DateAndTime :  2007-11-08 07:00:24  Status :  Pending
Customer submitted at 2007-11-08 07:00:24
Submit current ads, website content, URL for review and approval
marshawalker.worldventures.biz


InquiryId :  21386  InquiryType :  General Questions  DateAndTime :  2007-11-08 10:04:09  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-10 00:38:38

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-08 10:04:09

Sherrill Farriester and PLF Trucking want to discontinue this association effective immediately


InquiryId :  21389  InquiryType :  Dreamtrips  DateAndTime :  2007-11-08 10:53:45  Status :  Replied and Resolved
Replied By Mike K at 2007-11-09 07:19:10

Sorry, all of our trips for November and December are sold out.
Customer submitted at 2007-11-08 10:53:45

Buddy, Do you have any cruise available for December? How much would an upgrade to balcony or oceanview cost? Thanks, Regor


InquiryId :  21390  InquiryType :  General Questions  DateAndTime :  2007-11-08 11:06:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-12 21:17:03

Hi,
please explain in detail so that we can check it or please initiate a livechat with the Client services department between 8am to 8pm between Mon-Fri and we can assist you in the best possible way .

Thank You
WorldVentures Team

Customer submitted at 2007-11-08 11:06:51

My daughter has been ripped off by your company and so has her friend. They joined together and both their bank accounts have been cleaned out. I am now pursuing a huge lawsuit against your company and this will be very ugly. I am also going to advertize heavily and file a complaint with the Better Business and Attorney Generals office and this is just the beginning. She has been dealing with some schmuck name JR Jackson and this company is an internet scam so I am also reporting it to the FBI. Someone better call and explain things to me very quickly at 508-660-4218 or off we go with the ton of bricks that is coming down on you Marie


InquiryId :  21393  InquiryType :  Magazines  DateAndTime :  2007-11-08 11:27:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-10 00:44:49

Hi
Please use the powersearch to get the best deals available .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-08 11:27:15

Ski and Golf holidays in the Tahoe and Palm springs areas


InquiryId :  21394  InquiryType :  General Questions  DateAndTime :  2007-11-08 11:38:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-10 00:46:18

Hi
You need to be referred by someone who is already a member with WorldVentures.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-08 11:38:37

Hi I am interested in becoming an agent .Please can someone contact me at 571 970 6048. Thank you Judith Garaba


InquiryId :  21398  InquiryType :  New Reservation  DateAndTime :  2007-11-08 12:00:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 05:58:13

Please run a powersearch under hotel tab to get a quote on the search criteria you are looking for

Thank you
worldventures Team
Customer submitted at 2007-11-08 12:00:52

I need to attend a meeting in Charlotte, NC. I have several options that will work and I would like to get the best rate. I am coming in town for an assessment at Mcguire Nuclear Station. They have recommended me to stay at the Residence Inn Lake Normand just north of Charlotte. Their Corporate rate which I was told to mention is $129.00 night. I would like you to help me make this reservation.


InquiryId :  21400  InquiryType :  New Reservation  DateAndTime :  2007-11-08 12:37:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-10 00:45:15

Hi
You need to book seperate reservations.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-08 12:37:48

Want to reserve three rooms at the same time... how do I reques this. ?


InquiryId :  21404  InquiryType :  Existing Reservation  DateAndTime :  2007-11-08 13:05:01  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 21:56:11

Hi
Please initiate a livechat with the travel department and we can try to check .

Thank you
WorldVentures Team

Customer submitted at 2007-11-08 13:05:01

Hello. I was making a rental car reservation for Burlington VT and I used the airport code Bur. I now have a rental car reserved for my trip but it is in Burbank CA. please let me know how I can resolve this issue. My T# grpl22mg5004. Thanks


InquiryId :  21409  InquiryType :  New Reservation  DateAndTime :  2007-11-08 13:59:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 23:53:42

Hi
You can call the airlines directly to check regarding the same. The will assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-08 13:59:55

I\'m trying to book flights on USAways and I have two US Airways vouchers. When I book the flights it does not give me a place to input my voucher... Can you help.


InquiryId :  21419  InquiryType :  Existing Reservation  DateAndTime :  2007-11-08 16:07:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 21:58:04

Hi
Please give the WV tracking number so that we can check .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-08 16:07:20

JUST MADE A RESERVATION,,,,WHEREIS THE CONFIRM,,,,,


InquiryId :  21421  InquiryType :  Dreamtrips  DateAndTime :  2007-11-08 16:29:54  Status :  Replied and Resolved
Replied By Mike K at 2007-11-09 07:20:56

There is a limit of how many guests you can bring per membership. If you have multiple memberships that would help. You can submit a group travel request and we can find you a nice package somewhere for your family.
Customer submitted at 2007-11-08 16:29:54

I would like to do a Dreamtrip for a group of family members...can I do a group Dreamtrip?


InquiryId :  21426  InquiryType :  Dreamtrips  DateAndTime :  2007-11-08 17:14:26  Status :  Replied and Resolved
Replied By Mike K at 2007-11-09 07:21:31

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-11-08 17:14:26

I have logged in to the back office and am trying to see the members price on the cruises and I can\'t. I click where it says log in to see price and it does nothing. I log in and can\'t get to it. thanks


InquiryId :  21428  InquiryType :  compliance  DateAndTime :  2007-11-08 16:16:11  Status :  Pending
Customer submitted at 2007-11-08 16:16:11
Submit current ads, website content, URL for review and approval
www.cordellojordan.worldventures.com


InquiryId :  21440  InquiryType :  Billing  DateAndTime :  2007-11-08 20:20:30  Status :  Replied and Unresolved
Replied By Terri E at 2007-11-10 07:14:46

Steven, could you provide your Worldventures Id, so that we may honor your request. Thanks
Customer submitted at 2007-11-08 20:20:30

I am canceling my membership with World Ventures as of 11-8-07. You are no longer authorized to withdraw the $39.94 from my account monthly.


InquiryId :  21446  InquiryType :  Existing Reservation  DateAndTime :  2007-11-08 21:17:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 21:53:52

Hi
Please delete all temporary internet files and cookies and try again .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-08 21:17:51

WHEN SEARCHING FOR HOTELS IT LOADS THE HOTELS AND HAS SEVERAL PAGES. WHEN I GO FROM PAGE 1 TO PAGE 2 IT JUMPS BACK TO PAGE 1. IT DOES NOT LET ME GET PASS PAGE 1. THIS HAPPENS ON MY COMPUTER AT HOME AND AT WORK.


InquiryId :  21447  InquiryType :  Dreamtrips  DateAndTime :  2007-11-08 22:53:13  Status :  Replied and Resolved
Replied By Mike K at 2007-11-09 07:22:55

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-11-08 22:53:13

Trying to find where you go to get members cost on a dream.It say login but where do you go after that?


InquiryId :  21448  InquiryType :  General Questions  DateAndTime :  2007-11-08 23:32:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 23:19:49

Hi
You need to be referred by a person who is already a member of Worldventures and then you can become a member .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-08 23:32:44

Please send me info on how to become a referral agent. Thank you, Rebecca


InquiryId :  21449  InquiryType :  Billing  DateAndTime :  2007-11-09 00:51:58  Status :  Replied and Resolved
Replied By Terri E at 2007-11-09 09:22:13

Cynthia, your account has been cancelled...you will receive a confirmation in 2-3 days. No refunds. Your cancellation needed to be submitted 30 days from your enrollment date to get a full refund. Thanks
Customer submitted at 2007-11-09 00:51:58

I would like to cancel my membership. I didn\'t authorize $19.95 to be charged on my credit card. Please remove the charges immediately. Thank you


InquiryId :  21450  InquiryType :  Dreamtrips  DateAndTime :  2007-11-09 01:01:03  Status :  Replied and Resolved
Replied By Mike K at 2007-11-09 07:23:19

Yes it is sold out.
Customer submitted at 2007-11-09 01:01:03

The trips I was looking at say 0% available. Does that mean this trip is not available at all? Where do I find out more information?


InquiryId :  21451  InquiryType :  Billing  DateAndTime :  2007-11-09 01:27:55  Status :  Replied and Resolved
Replied By Terri E at 2007-11-09 09:16:14

Cynthia, you upline never cancelled your account. If you are wanting to cancel please contact Client Services @ 972 805 9600
Customer submitted at 2007-11-09 01:27:55

I just noticed that I was charged $19.95 on my credit card. I cancelled the whole package with my upline Priscilla the day after I signed up. I would like to know why the $399.00 hasn\'t been refunded to my credit card and why I keep getting charged a monthly fee now. If I don\'t get this resolved within the next couple of days, I\'m going to have to dispute the charges with my merchant and the bank. Look forward to a quick resolution in this matter. Thank you Sincerely, Cynthia Doyle 702-897-6637


InquiryId :  21452  InquiryType :  Group Reservation  DateAndTime :  2007-11-09 02:59:23  Status :  Replied and Resolved
Replied By Mike K at 2007-11-09 07:23:46

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-09 02:59:23

I have a group of 10 couples that want a 7 day cruise to the islands in Feb 10th or 24th of 2008. I\'m a new travel agent with world ventures, how can I get help on quoting this. Jeannie McKaig


InquiryId :  21477  InquiryType :  General Questions  DateAndTime :  2007-11-09 12:21:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 23:16:20

Hi
In order to become an agent, you need to be referred by some who is already a worldventures member.You can go through https://www.world-venture.com/wvhome.html to get the details of how it works.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-09 12:21:15

I am interested in learning more about how I can become a \"agent\". I am wondering if there are any costs to getting started and what other steps might need to be taken.


InquiryId :  21480  InquiryType :  Existing Reservation  DateAndTime :  2007-11-09 13:11:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 21:45:35

Hi
Please delete all temporary internet files and cookies and try again .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-09 13:11:54

I can\'t get it to give me comparisons and I have to try to download it everytime I log on. I have high speed internet and a top computer


InquiryId :  21481  InquiryType :  Hotel  DateAndTime :  2007-11-09 13:27:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 21:50:52

Hi
The confirmation email has been sent to you already . Please let us know if you have not received .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-09 13:27:48

I need to get confirmation for a room just booked in Johnson City, TN.


InquiryId :  21483  InquiryType :  New Reservation  DateAndTime :  2007-11-09 14:03:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 23:03:41

Hi
Please enter the details in the format and it will take .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-09 14:03:00

cannot book due to valid phone #


InquiryId :  21495  InquiryType :  Dreamtrips  DateAndTime :  2007-11-09 14:55:37  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 09:34:59

Thank you, we are currently working to correct a few typos in some of the ads, it is 7 days 6 nights.
Customer submitted at 2007-11-09 14:55:37

The Mexico Cruise in April Dreamtrip says 6 nights/7days but when you log in to purchase - it changes to 4 nights / 5 days?


InquiryId :  21498  InquiryType :  Dreamtrips  DateAndTime :  2007-11-09 15:10:00  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 09:35:27

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-11-09 15:10:00

There is a bermuda trip which says \"log in to see price\". regardless of what or how I log in, I cannot view the price of the trip. Please advise step by step procedure to accomplish this


InquiryId :  21501  InquiryType :  New Reservation  DateAndTime :  2007-11-09 15:24:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 22:38:47

Hi
May I know which browser you are using ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-09 15:24:58

unable to get power search to work


InquiryId :  21513  InquiryType :  Magazines  DateAndTime :  2007-11-09 17:31:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 22:31:34

Hi
Please give the details of your member and we will cancel it . Also , you cancel it through your back office. You need login to your dot biz site and click on the Marketing link and then Magazines .Then click on magazine dashboard and make the status inactive there and the subscription for magazines will be automatically cancelled.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-09 17:31:21

I wish to cancel the magazines


InquiryId :  21515  InquiryType :  compliance  DateAndTime :  2007-11-09 16:29:45  Status :  Pending
Customer submitted at 2007-11-09 16:29:45
Submit new ads, website content, URL not yet launched for approval
MyTripAwaits.com


InquiryId :  21517  InquiryType :  Existing Reservation  DateAndTime :  2007-11-09 18:59:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 21:40:37

Hi
Please check your website to get the best deals dispalyed and the details related to it .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-09 18:59:37

Need info on a Yellowstone National Park


InquiryId :  21518  InquiryType :  Flight  DateAndTime :  2007-11-09 19:37:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 21:39:58

Hi
Please go to the dot com site and use the powersearch to get the best fares available and book through the website . Also , if you need further assistance, you can come to livechat with the travel department.Our customer service number is 972 805 9600 .

Thank you
WorldVentures Team

Customer submitted at 2007-11-09 19:37:04

I need to know the number for customer services, so someone can help me book my flight as soon as possible. I need also to know where I can go on your website and search for the code number for the differernt airline cities to book future flight. Thank you Sincerely, Cora D.


InquiryId :  21520  InquiryType :  Dreamtrips  DateAndTime :  2007-11-09 19:47:12  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 09:40:41

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-09 19:47:12

need to plan multiple trips


InquiryId :  21522  InquiryType :  Existing Reservation  DateAndTime :  2007-11-09 20:17:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 21:38:14

Hi
Please delete all temporary internet files and cookies and try to give the search again .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-09 20:17:18

I just wanted to compare prices for a car rental. I\'m not sure if I\'m doing it properly since nothing shows up after two minutes. I did download power search and I\'m quite frustrated.


InquiryId :  21526  InquiryType :  Existing Reservation  DateAndTime :  2007-11-09 21:34:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-09 21:36:35

Hi
You can give the general search and whatever is available for those dates will be displayed.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-09 21:34:06

I am a new travel agent and i want to set up a group cruise for November 2008 with the Royal Carib. cruise line. However, the search only goes to November 2008... I know the dates November 8 - 15th. How can I set this up on my site?


InquiryId :  21530  InquiryType :  All Other Commissions  DateAndTime :  2007-11-09 22:40:40  Status :  Replied and Resolved
Replied By Terri E at 2007-11-10 06:53:29

Darrell, Domestic flights we don\\\'t pay commissions for. If ou have any other concerns let us know. Thanks
Customer submitted at 2007-11-09 22:40:40

requiring about commission pay for plane Inquiring about commission pay for plane flight for odella jenkins on 07-06-07 manual booking


InquiryId :  21531  InquiryType :  Billing  DateAndTime :  2007-11-09 22:45:35  Status :  Replied and Resolved
Replied By Terri E at 2007-11-10 06:40:29

John, thanks for your Inquiry. Your canellation request has been submitted and you will receive a confirmation in 2-3 days. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-11-09 22:45:35

HOW DO I CANCEL MY ACCOUNT


InquiryId :  21540  InquiryType :  Existing Reservation  DateAndTime :  2007-11-10 10:32:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-11 18:32:00

Hi,
Please contact the airline or the vendor directly for the confirmation.

Thank You
WorldVentures Team

Customer submitted at 2007-11-10 10:32:55

I made a flight reservation last night and it is supposed to be processed and then you will let me know when it is confirmed


InquiryId :  21541  InquiryType :  Existing Reservation  DateAndTime :  2007-11-10 10:44:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-11 18:29:15

Hi,
Please give the WV tracking number.

Thank You
WorldVentures Team

Customer submitted at 2007-11-10 10:44:02

I booked a hotel reservation. I need to know if i was already charged for the transaction. If, so i need documents saying that i paid.


InquiryId :  21544  InquiryType :  Existing Reservation  DateAndTime :  2007-11-10 11:51:17  Status :  Pending
Customer submitted at 2007-11-10 11:51:17

Chit-chataaa insurance traveler geico general insurance car donation health insurance term life insurance


InquiryId :  21547  InquiryType :  New Reservation  DateAndTime :  2007-11-10 13:45:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 05:40:00

Please email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-11-10 13:45:35

I want to book reservations for two: From LAX to CDR on 3/13/2007, Spend three Days in Paris, Take the TGV to the South West, Spend Three Days there, the take Train(s) to Rome and then Fly back to LAX from Rome around 3/27/2007


InquiryId :  21551  InquiryType :  Existing Reservation  DateAndTime :  2007-11-10 15:36:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:27:33

Hi
Your user id is your member id 893739 and use the correct password to login . If you don\\\'t remember your password, please reconfirm your SSN and we will send you the password.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 22:36:45

I CANT GET INTO MY BACK OFFICE. I NEED MY PASS CODE
Replied By Aruna A at 2007-11-11 18:12:34

Hi,
Please use the powersearch to get the best rate available .

Thank You
WorldVentures Team

Customer submitted at 2007-11-10 15:36:41

I want the best rate, im a member


InquiryId :  21558  InquiryType :  Dreamtrips  DateAndTime :  2007-11-10 18:15:43  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 09:45:03

Which program are you inquiring about?
Customer submitted at 2007-11-10 18:15:43

How does this program work?


InquiryId :  21560  InquiryType :  Billing  DateAndTime :  2007-11-10 18:32:54  Status :  Replied and Resolved
Replied By Terri E at 2007-11-12 05:32:43

John, Please contact Client Services @ 972 805 9600. So that we may further assist you. Thanks
Customer submitted at 2007-11-10 18:32:54

I would like to change the credit card I am using, for my monthly charges. Please help.


InquiryId :  21561  InquiryType :  Billing  DateAndTime :  2007-11-10 19:15:39  Status :  Replied and Resolved
Replied By Terri E at 2007-11-12 05:37:31

Cristy, thanks for your Inquiry. You account has been updated, you will be charged just $19.99 for LTC only on the 11/21 recurring and going forward. If you have any other concerns please let me know. Thanks
Customer submitted at 2007-11-10 19:15:39

I accidentally signed up for a dream trip that I did not want. Please reverse this transaction as soon as possible.


InquiryId :  21564  InquiryType :  Dreamtrips  DateAndTime :  2007-11-10 20:01:28  Status :  Replied and Resolved
Replied By Mike K at 2007-11-13 07:28:03

I can not do that over the phone it must go through the system, did you receive any error message? What did it do when tried to sign up?
Customer submitted at 2007-11-10 20:01:28

11/10/07 I just tried to book the SanFrancisco wine trip. It is showing 90% full, however it will not allow me to book it. Could you please book it for me. My ID 839309, RSVP, Loretta House. Cell 501-626-1300. Thank you.


InquiryId :  21565  InquiryType :  Existing Reservation  DateAndTime :  2007-11-10 20:18:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-11 18:11:07

Hi,
Please call our customer support number at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2007-11-10 20:18:51

I have someone in my downline who wants to change from RTA to Dreamtrip. Could you tell me the procedure? Thanks


InquiryId :  21567  InquiryType :  Hotel  DateAndTime :  2007-11-10 21:00:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-11 18:10:15

Hi,
You can initiate a livechat with the travel department when you are trying to book .

Thank You
WorldVentures Team

Customer submitted at 2007-11-10 21:00:41

Could you please confirm if the following package for the Fiesta Americana Grand Coral Beach Cancun for May 1, 2008-May 8, 2008 from Detroit Metro airport to Cancun is an all inclusive package. The online quoted price is $955.00. I tried to filter the search for \"all inclusive\" but it didn\'t appear to work. Where would it specify for each quote if it\'s all inclusive or not? Thank you


InquiryId :  21568  InquiryType :  Existing Reservation  DateAndTime :  2007-11-10 21:41:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:25:22

Hi
Please initiate a livechat between 8am to 8pm Mon-Fri and a dreamtrip agent will assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-12 21:48:12

THEY ARE DREAM TRIPS.
Replied By Aruna A at 2007-11-11 18:06:46

Hi,
Are these flight reservations ? Did you use the powersearch to book it ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-10 21:41:39

Member: Franchesca Soriano - Booking ID# 22BX207 Member: Frank Soriano & Sayoko Soriano (Guest) - Booking ID# UZ2725E Both reservations were booked back in July 9, 2007. We have not received our tickets, information packet, etc. We are uneasy with the delay in communication updates.


InquiryId :  21569  InquiryType :  Flight  DateAndTime :  2007-11-10 21:55:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-12 18:20:59

Hi,
When you go to your travel site , on the home page , you can see the two types of search , one powersearch and other quick search . You need to click on that and give the search .

Thank You
WorldVentures Team

Customer submitted at 2007-11-12 06:02:45

I don\'t see a quick reservations tab when searching for flights.
Replied By Aruna A at 2007-11-11 18:05:02

Hi,
Please use the quick reservations tab and try to give the search .

Thank You
WorldVentures Team

Customer submitted at 2007-11-10 21:55:38

I am unable to search for a flight going to Bismark, North Dakota. The system for some reason won't search that airport.


InquiryId :  21570  InquiryType :  Existing Reservation  DateAndTime :  2007-11-10 21:57:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-11 18:04:26

Hi,
Please reconfirm your SSN and the name registed with the membership and we will send you the login details . Thank You
WorldVentures Team
Customer submitted at 2007-11-10 21:57:03

I need to know how to update my RTA card. I tried to get into my biz site and I have fogotten my signon and password. My husband deleted my emails with all the information.


InquiryId :  21573  InquiryType :  Existing Reservation  DateAndTime :  2007-11-10 22:50:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-12 18:22:06

Hi,
Please initiate a livechat in the morning and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-11 20:39:32

My email sent to them was sent back failure! Thanks
Replied By Aruna A at 2007-11-11 18:07:26

Hi,
Please send your request to group@worldventures.com. Someone will get back to you with the quote within 72 hours.

Thank You
WorldVentures Team

Customer submitted at 2007-11-10 22:50:34

I am trying to book a Hawaii trip for a week in the month of August. It is for a group, middle school band. At this time I am not sure how many will be going, but it should be approximately 20 people. Do we get anyone free for a certain number of travelers? We need hotel and flight.


InquiryId :  21576  InquiryType :  Dreamtrips  DateAndTime :  2007-11-11 00:50:22  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 09:52:01

You do not need the Dreamtrips card to go on this trip. Please Contact Randy Walker, r.walker@worldventures.com for conformation information on this trip.
Customer submitted at 2007-11-11 00:50:22

Hi, I\'m registered for the Baja/Catalina DreamTrip cruise that leaves on Nov. 26 from Los Angeles. I have not received any information, by e-mail or regular mail & the cruise is only 2 weeks away! Please contact me with this information right away. Also, I see one of the options listed is for questions about a DreamTrip card. I have my RTA card, but never received a Dream Trip card. Please advise. This is my first Dream Trip & I\'m really looking forward to it! Thanks in advance for your help & response, Donna Kimari :)


InquiryId :  21578  InquiryType :  Dreamtrips  DateAndTime :  2007-11-11 02:07:36  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 10:00:20

please provide me the names of trips you are having problems with?
Customer submitted at 2007-11-11 02:07:36

My Member ID# is 909786 I am having trouble booking a dream trip. I signed up for both packages was suppose to get a confirmation by email, which has not occurred. Please help me. Thank you, Brenda


InquiryId :  21587  InquiryType :  Magazines  DateAndTime :  2007-11-11 09:20:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 05:22:54

It\\\'s from April 6th to the 13th.

Thank you
worldventures Team
Customer submitted at 2007-11-11 09:20:10

Please be aware that the day count on the Royal Caribbean cruse to Mexico


InquiryId :  21591  InquiryType :  All Other Commissions  DateAndTime :  2007-11-11 11:00:19  Status :  Replied and Resolved
Replied By Terri E at 2007-11-13 07:27:05

Delaine, please go to your dot.com site and speak to a travel agent. Thanks
Customer submitted at 2007-11-11 11:00:19

I have not recieved any of my commissions from my website, Please help!


InquiryId :  21596  InquiryType :  Existing Reservation  DateAndTime :  2007-11-11 12:20:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-11 18:00:21

Hi,
Please initiate livechat with the travel department to cancel non air reservations. For air reservation , please contact the airline or the vendor directly .

Thank You
WorldVentures Team

Customer submitted at 2007-11-11 12:20:46

I need help to cancel reservation, I can not login my email please call me at 209 922-8900 please, I need help.


InquiryId :  21597  InquiryType :  Existing Reservation  DateAndTime :  2007-11-11 12:20:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-11 17:59:02

Hi,
Please initiate livechat with the travel department to cancel non air reservation . If it is an air reservation, please contact the airline or the vendor directly .

Thank You
WorldVentures Team

Customer submitted at 2007-11-11 12:20:47

I need help to cancel reservation, I can not login my email please call me at 209 922-8900 please, I need help.


InquiryId :  21599  InquiryType :  New Reservation  DateAndTime :  2007-11-11 13:42:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 05:15:22

We do not book tours.

Thank You
WorldVentures Team
Customer submitted at 2007-11-11 13:42:18

I am looking for a vacation package to Italy. (Tours included)


InquiryId :  21603  InquiryType :  Dreamtrips  DateAndTime :  2007-11-11 14:16:20  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 10:03:15

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-11-11 14:16:20

when I am logged into my account, I still cannot see any details on the dreamtrips when I click on it.


InquiryId :  21604  InquiryType :  Existing Reservation  DateAndTime :  2007-11-11 14:35:48  Status :  Pending
Customer submitted at 2007-11-11 14:35:48

Kangaroo courtonline soma cod order prescription soma without female viagara cream cheapest soma generic pill viiagra


InquiryId :  21607  InquiryType :  Dot Com Site  DateAndTime :  2007-11-11 16:12:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 05:01:49

Can you please try this using Internet explorer browser.

Thank you
worldventures Team
Customer submitted at 2007-11-11 16:12:05

I can\'t upload my photo on to my site...I have trys over 20 times and re-formated and reduce size it is in JPG format


InquiryId :  21618  InquiryType :  Dreamtrips  DateAndTime :  2007-11-11 19:26:53  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 10:07:23

please contact the agent working that cruise, Pati Murphy, at p.murphy@worldventures.com for assistance with this trip.
Customer submitted at 2007-11-11 19:26:53

Are we signed up for Cozumel June 8-11 Dream Trip? 899427 Rennie J. Berry


InquiryId :  21619  InquiryType :  New Reservation  DateAndTime :  2007-11-11 21:12:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 04:38:15

We do not book air reservation, our website only display\\\'s the search result searching different merchants and airlines, and when you click on book it button, you will be routed to the merchant/airlines website from which the quote was displayed.

Thank you
worldventures Team
Customer submitted at 2007-11-11 21:12:15

I was looking at a flight for$167.20 an found another one on this sight booking through expedia for 182 going from Lima to Cuzco Peru on 11/20/07-11/23/07 but it\'s not allowing me to purchase them on this site. Could you help me?


InquiryId :  21620  InquiryType :  New Reservation  DateAndTime :  2007-11-11 21:18:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-12 19:44:04

Hi,
Are you trying to use powrsearch ? Please initiate a livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-11 21:57:14

I am trying to book a cruise reservation.
Replied By Aruna A at 2007-11-11 20:05:40

Hi,
Are you trying to book a flight reservation ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-11 21:18:24

I am trying to pay my reservation with my Visa card but when scrolling down the card type tab, it doesn't show any alternative. Obviously the systems shows an error and I can't pay.


InquiryId :  21621  InquiryType :  New Reservation  DateAndTime :  2007-11-11 22:35:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 04:33:13

it\\\'s working fine here,can you please give me the search critieria you are looking for?

Thank you
worldventures Team
Customer submitted at 2007-11-11 22:35:19

I am trying to book a cruise reservation and when scrolling down the credit card type button it doesn\'t show any alternative and does not allow me to book any.


InquiryId :  21622  InquiryType :  All Other Commissions  DateAndTime :  2007-11-12 01:08:42  Status :  Replied and Resolved
Replied By Terri E at 2007-11-12 05:38:03

?
Customer submitted at 2007-11-12 01:08:42

alan thanks for informing me about your travel site.


InquiryId :  21623  InquiryType :  Dreamtrips  DateAndTime :  2007-11-12 04:18:38  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 10:08:14

Yes there is a business opportunity as well.
Customer submitted at 2007-11-12 04:18:38

I was looking for World Ventures thinking this was the MLM. Is this just a travel agency or is there an income opportunity?


InquiryId :  21625  InquiryType :  Existing Reservation  DateAndTime :  2007-11-12 07:29:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-12 18:35:57

Hi,
The correct ID is GRP0J00T0C0J, its not O (oh) its 0 Zeros. We will be emailing you a confirmation copy today, which will have all the details including cost breakdowns.

Thank You
WorldVentures Team

Customer submitted at 2007-11-12 07:29:35

I made a reservation for a cruise on November 2, 2007. I was told I would receive, in writing, a breakdown of when the money was due, and total cost. I have received nothing at this point. Will I be receiving some information other than my tracking number? Edith Nevins


InquiryId :  21627  InquiryType :  Group Reservation  DateAndTime :  2007-11-12 08:02:00  Status :  Replied and Resolved
Replied By Mike K at 2007-11-12 10:08:45

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-12 08:02:00

I am interested in signing up as a representative of WorldVentures and I have a family group cruise I would like to reserve. The total of 23 people to Hawaii. If someone could call me as soon as possible I would appreciate it. The person I am interested in signing up under is Karen Tadas #900588 Thank you for your assistance Donna Anderson, 480-209-4891.


InquiryId :  21628  InquiryType :  Existing Reservation  DateAndTime :  2007-11-12 08:09:06  Status :  Pending
Customer submitted at 2007-11-12 08:09:06

At loggerheadsadverse effects side vigra ogden vigra avlimil female spray vigra generic brand of vigra online vigra price


InquiryId :  21630  InquiryType :  General Questions  DateAndTime :  2007-11-12 08:54:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 19:16:47

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-12 08:54:08

Hello a friend gave me a card with this website on it and ask me to check it out. I was wondering if you all could explain and tell me more about having my own website through you all to make extra money and have a home based business? I would like this business a try. Thank You


InquiryId :  21632  InquiryType :  Flight  DateAndTime :  2007-11-12 09:43:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-12 18:29:20

Hi,
You need to go to your travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-11-12 09:43:44

I need to book 2 tickets from ATL to LAX in Jan/Feb. We are going to New Zealand and already have the tics from LA to NZ. Our flight leaves LAX 1/11/08 at 10:15PM and returns to LAX Sunday, 02/03/08 at 1:15PM. We could stay a night w/a hotel booking if that would help. I am also an World Ventures rep, but do not have my number with me at the moment. I would appreciate any help. Cordially, Cathy Quay


InquiryId :  21636  InquiryType :  Billing  DateAndTime :  2007-11-12 10:26:33  Status :  Replied and Resolved
Replied By Terri E at 2007-11-13 05:43:04

Kendra, Please contact Client Services @ 972 805 9600. Thanks
Customer submitted at 2007-11-12 10:26:33

I need to change my billing information but cannot get to the backroom site. Can you please assist me


InquiryId :  21644  InquiryType :  Group Reservation  DateAndTime :  2007-11-12 13:11:43  Status :  Replied and Resolved
Replied By Mike K at 2007-11-13 07:18:24

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-12 13:11:43

30 seats to orlando Fl leaving denver CO March 24 returning on the 29th. 2008


InquiryId :  21648  InquiryType :  Existing Reservation  DateAndTime :  2007-11-12 14:40:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-12 18:52:49

Hi,
Please give the WV tracking number so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2007-11-12 14:40:54

I was given a confirmation during live chat on a hotel I booked and was told that I would receive an email (hardcopy) for proof upon arrival and I never received anything via email. My hotel is at the Contessa in San Antonio, TX Nov 28 leaving Dec 2. The # I was originally given on live chat was 050390969.....Also is this paid for being that you took all my credit card info or is it just held. Thanks


InquiryId :  21651  InquiryType :  Magazines  DateAndTime :  2007-11-12 15:05:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 20:51:07

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-12 15:05:18

The business opportunity. I need someone with experience who can assist with my questions.


InquiryId :  21652  InquiryType :  New Reservation  DateAndTime :  2007-11-12 15:07:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 20:47:18

Only if you book it on your .com site you will be paid commission for the same.

Thank You
WorldVentures Team
Customer submitted at 2007-11-12 15:07:49

From speaking with Kim J. at the Canyons Resort in Park City Utah(435-649-5400), I was able to hold a room at the Silverado Lodge from Dec. 22 to Jan 1, 08 at a price of $299. per night from the 22nd to the 25th and $654.00 per night from the 26th to the 1st. Price included daily lift tickets and breakfast. Because this reservation was gathered by phone, direcly with the resort, how do I insure that the commission is paid to the appropriate WV member. I checked the WV website first, but could not find this package. Please e-mail/demmer@cox.net or call Dane Emmer at 480-283-7200 ASAP due to availability and desire to book immediately. The room is being held under the name of Dane Emmer. Commission is to be paid to Scott Davis ID#909799. Traveler is not currently a WV member. Thank You!


InquiryId :  21661  InquiryType :  Existing Reservation  DateAndTime :  2007-11-12 16:09:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-12 18:57:18

Hi,
You need to put your member id and password . If you are still unable to , please let us know the password that you are trying to use.

Thank You
WorldVentures Team

Customer submitted at 2007-11-12 16:09:55

I am having trouble logging in to book a dreamtrip. I\'ve put in my correct username and password and the website is denying me access.


InquiryId :  21665  InquiryType :  Flight  DateAndTime :  2007-11-12 16:56:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-12 19:09:28

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-11-12 16:56:11

need 4 adult air only tickets round trip either Las Crosse WI to Cancun or Minneapolis to Cancun round trip March 1 thru 8


InquiryId :  21667  InquiryType :  Group Reservation  DateAndTime :  2007-11-12 17:05:02  Status :  Replied and Resolved
Replied By Mike K at 2007-11-13 07:19:09

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-12 17:05:02

I have a new rep who wants to book a group for April. Since I\'ve never booked a group before, I didn\'t know how to guide her. I don\'t know if you book day trips as part of a group booking. She wants to put together a package for a singles group - approx. 10 people, 5 rooms. April 17 - Sheraton Fisherman\'s Wharf, San Francisco - 1 night (Is breakfast included?) April 17 - late afternoon Duck Tour April 18 - trip to Muir Woods and Sausalito; free time in afternoon; special bus to Sonoma April 18-21 - Best Western (or something equivalent or better for less)- Sonoma, CA - 3 nights April 19 - Carneros Wine Festival; transportation to wineries April 20 - tour of Napa wineries April 21 - transportation back to airport


InquiryId :  21676  InquiryType :  All Other Commissions  DateAndTime :  2007-11-12 17:49:57  Status :  Replied and Resolved
Replied By Terri E at 2007-11-13 05:20:51

Catherine, thanks for your Inquiry.Please take your booking Id# and go to your dot.com site and click on live chat, so a travel agent there can further assist you. Thanks
Customer submitted at 2007-11-12 17:49:57

when will I receive confirmation of a booking that was booked through my site? And when will I receive information about commission earned?


InquiryId :  21678  InquiryType :  Existing Reservation  DateAndTime :  2007-11-12 18:15:14  Status :  Replied and Resolved
Replied By Angela H at 2007-11-15 12:13:58

Dear Shirley, WorldVentures receives commissions approximately 60-120 days after the date of travel. Once we receive the commission is it processed and entered into your travel commissions account to be paidout with the next run. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-11-12 18:15:14

When can I expect to receive my commissions on the following cruises: Tartera - 10/29/07 Jones - 10/19/07


InquiryId :  21682  InquiryType :  Magazines  DateAndTime :  2007-11-12 19:07:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 20:26:08

Yes, click on cruise tab on your .com site and submit a group reservation request.

Thank You
WorldVentures Team
Customer submitted at 2007-11-12 19:07:07

Hello -- Am I allowed to nbook a group of 15 or 20 for a short cruise to mexico? Thanks!


InquiryId :  21683  InquiryType :  Dot Com Site  DateAndTime :  2007-11-12 19:18:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-12 20:27:31

is it on your .com or for the RTA membership card?

Thank You
WorldVentures Team
Customer submitted at 2007-11-12 19:18:21

When will my photo upload?


InquiryId :  21686  InquiryType :  Video Training  DateAndTime :  2007-11-12 19:37:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-13 23:21:10

May I know which browser are you using?

Thank You
WorldVentures Team
Customer submitted at 2007-11-13 18:36:40

I turned off the popup and I still can\'t get the training site up.
Replied By risaf risaf at 2007-11-12 20:30:52

Please make sure that pop up blocker is disabled before you click on VT training link

Thank You
WorldVentures Team
Customer submitted at 2007-11-12 19:37:49

I can't pull up the training site to watch the videos.


InquiryId :  21689  InquiryType :  Dreamtrips  DateAndTime :  2007-11-12 19:47:05  Status :  Replied and Resolved
Replied By Mike K at 2007-11-13 07:20:05

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-11-12 19:47:05

I consider myself to be quite LITERATE, quite capable with the computer but sure don\'t understand how to find the member rate after logging in. Please advise.


InquiryId :  21698  InquiryType :  compliance  DateAndTime :  2007-11-12 19:52:11  Status :  Pending
Customer submitted at 2007-11-12 19:52:11
Submit current ads, website content, URL for review and approval
http://www.gettherehappy.com


InquiryId :  21701  InquiryType :  Existing Reservation  DateAndTime :  2007-11-12 22:38:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:14:24

Hi
Your user id is your 6 digit member id or the url .

Thank you
WorldVentures Team

Customer submitted at 2007-11-12 22:38:52

I cannot remember my user id. My site is www.bethwhite.worldventures.com Would you please email it to me?


InquiryId :  21702  InquiryType :  Dreamtrips  DateAndTime :  2007-11-12 22:50:40  Status :  Replied and Resolved
Replied By Mike K at 2007-11-13 07:22:02

This will be a charter flight out of Dallas Ft. Worth airport(DFW) we do not have the flight time as of yet.
Customer submitted at 2007-11-12 22:50:40

Can you tell me what the flight schedule is for the Cozemel all-inclusive dreamtrip for 6-8-2008 is?


InquiryId :  21709  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 04:24:49  Status :  Pending
Customer submitted at 2007-11-13 04:24:49

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InquiryId :  21710  InquiryType :  Magazines  DateAndTime :  2007-11-13 05:07:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:57:02

Hi
You can become an affiliate through a person who is already a member with Worldventures.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 05:07:48

Hi my name is Denise Duhart, I am interested in becoming an Affiliate for world ventures. Please email me more information at info@gzeejay.com


InquiryId :  21717  InquiryType :  Group Reservation  DateAndTime :  2007-11-13 08:14:41  Status :  Replied and Resolved
Replied By Mike K at 2007-11-13 07:23:07

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-13 08:14:41

I am not a member yet. I was invited by one to do a comparison on a proposed trip to Israel in the spring of \'09. We are planning at least 20-25 people, all adults. I have a complete itinerary planned and would like to see what Worldventures could do for us. What do I have to do? I will be signing up this afternoon if all goes well.


InquiryId :  21718  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 08:33:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:13:45

Hi
Please contact our customer support at 972 805 9600 between 8am to 8pm Mon-Fri .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 08:33:56

To Whom It may Concern: I received an email stating that my recurring (autoship) order failed to generate for the following reason: merchant does not accept this type of credit card. I don\'t understand this reason given because for the past year there hasn\'t been a problem with this credit card (American Express). Can you provide more details (my card hasn\'t expired so it is a valid card). Look forward to a speedy response. Edward Negrete


InquiryId :  21729  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 11:03:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:21:41

Hi
May I know your member id ? Was a membership transfer done to your name?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 11:03:58

We called Customer Service and talked to Terry regarding the fact that we can not log in to our back office. She determined that they were able to log in from there and that I would have to request further assistance through this venue. I can get to the log in window but when I put in the ID number and password and hit submit, the screen disappears momentarily and then returns to the log in window again. It does the same thing whether I use EI or Firefox. We have never had this problem before. Suggestions? Mitch Phillips


InquiryId :  21730  InquiryType :  Dreamtrips  DateAndTime :  2007-11-13 11:16:17  Status :  Replied and Resolved
Replied By Mike K at 2007-11-16 06:53:18

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-11-13 11:16:17

We are members and are interested in the Party Cruise, but would like to see prices for balcony suites. Can you upgrade to balconies?


InquiryId :  21735  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 11:52:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:16:23

Hi
May I know what is it regarding ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 11:52:32

I was in a livechat with Sam, but am now getting no response. please advise.


InquiryId :  21737  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 12:05:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:23:02

Hi
Please initiate a livechat with the travel department.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 12:05:37

I need to cancel rental car reservation confirm #: GRPU16P26T94 Please contact to confirm cancellation. Thank you.


InquiryId :  21741  InquiryType :  Dot Com Site  DateAndTime :  2007-11-13 13:27:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-14 00:01:59

Hi
Please upload your photo again .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 13:27:57

Lost current picture that appears on my travel website. I need to get it back


InquiryId :  21753  InquiryType :  Genealogy  DateAndTime :  2007-11-13 15:08:43  Status :  Replied and Resolved
Replied By Diana M at 2007-11-14 08:15:41

Hello Johnny, I check your account and everything is in good standing. You do need to log in a second time for the genealogy. Thanks Diana
Customer submitted at 2007-11-13 15:08:43

I am unable to view my Genealogy. I redid my method of payment today so I should be in good standing. Let me know what I need to do. Thank you, Johnny Archer 469-556-4051


InquiryId :  21754  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 15:17:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:24:07

Hi
Please initiate a livechat with the travel department so that a travel agent will assist you in confirming your reservation .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 15:17:37

Hi, I am trying to confirm a hotel reservation booked through the site. Unfortunately I think the CC information didn\'t process and I would like to get you the correct information and get confirmation. The Tracking number is attached. If you could call me at the # provided that would be the easiest. THank you for your help.


InquiryId :  21756  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 15:26:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:02:20

Hi
Please initiate a livechat with the travel department and we can assist you in cancelling.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 15:26:42

I MADE A RESERVATION FOR A TRIP TO ALCAPOLCA FOR DEC 16TH AT THE LAS BRISA HOTEL.I WOULD LIKE TO CANCEL THIS TRIP CAN YOU HELP ME OR TELL ME WHAT I NEED TO DO?


InquiryId :  21757  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 15:28:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:03:00

Hi
Please initiate a livechat with the travel department and we will assist you in cancelling.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 15:28:02

RE THE LAST RESPONSE REGARDING CANCELING A TRIP TO ALCAPOLCA. YOU CAN SEND THE RESPONSE TO THE BELOW E-MAIL


InquiryId :  21758  InquiryType :  Dreamtrips  DateAndTime :  2007-11-13 15:30:04  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 12:47:51

Is this a Dreamtrip or group travel booking? Please provide more information.
Customer submitted at 2007-11-16 19:20:45

I already did that process and it did not tell me what kind of room it is. It only told me what kind of bed it is going to be.
Replied By Mike K at 2007-11-16 10:48:00

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-13 15:30:04

I wanted to get more information on the different hotels at maldives. Please have someone CALL me to dicuess the hotel accomodatation. Before I book the room I want to know what i am booking.


InquiryId :  21759  InquiryType :  New Reservation  DateAndTime :  2007-11-13 16:00:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-14 00:25:57

Hi
What are you trying to search ? Also please recheck if you have not refined your search by giving travelocity .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 16:00:32

why is powersearch only doing Travelocity?


InquiryId :  21771  InquiryType :  Magazines  DateAndTime :  2007-11-13 18:15:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-14 00:28:01

Hi
May I know what are trying to use as a member and password to login ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 18:15:40

I cannot log in


InquiryId :  21777  InquiryType :  Hotel  DateAndTime :  2007-11-13 18:54:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 23:22:27

Hi
Please use the powersearch to get the best deals available .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 18:54:54

wanted the La Quinta Inn at the pittsburgh pa airport


InquiryId :  21778  InquiryType :  Magazines  DateAndTime :  2007-11-13 19:01:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-14 00:30:36

Hi
You need to be referred by a person who is already a member of WorldVentures. Also , please visit https://www.world-venture.com/wvhome.html for more details .

Thank you
WorldVentures Team

Replied By Aruna A at 2007-11-14 00:30:16

Hi
You need to be referred by a person who is already a member of WorldVentures. Also , please visit https://www.world-venture.com/wvhome.html for more details .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 19:01:49

Aloha! I wanted to inquire about working at home opportunities via your travel company. I am very interested. Please provide me with information on how to start. Regards, Tanya Aseta


InquiryId :  21784  InquiryType :  compliance  DateAndTime :  2007-11-13 18:25:21  Status :  Pending
Customer submitted at 2007-11-13 18:25:21
Submit current ads, website content, URL for review and approval
If you want unbelievable rates on airfare, hotels, car rentals etc. You have to check this out. My name is Chris, and I was in the mortgage business for over 5 years. Due to the declining market, I ventured out to see what else was out there. I met someone who introduced me to World Ventures. It has changed my life. For me, I love to travel, and could also use some extra income. Now I travel all of the time to the best destinations in the world for rediculously low prices, and have turned this into my full time job. This does not have to be a job opportunity for you if you do not want it to be. You can just search my site, and compare the prices for your next trip with all of the top travel websites on the net. My website is www.chrisdarling.worldadventures.biz Check it out!!! You will not be dissapointed. If you have any questions, please feel free to send me an email, and I will be happy to answer any questions that you have. Thank you, and have a great day!


InquiryId :  21785  InquiryType :  Flight  DateAndTime :  2007-11-13 20:11:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 22:52:28

Hi
Different hotels and airlines have different policies . You need to check at the time of the booking . Please initiate a livechat and we can check it for you then.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 20:11:58

I have a son who will be 21 months old when we will leave for our trip. Do I need to pay for the flight/hotel for him?


InquiryId :  21789  InquiryType :  Genealogy  DateAndTime :  2007-11-13 20:27:22  Status :  Replied and Resolved
Replied By Diana M at 2007-11-14 07:28:53

Hello Scottie, I am showing your FQR. Thanks Diana
Customer submitted at 2007-11-13 20:27:22

I was just curious to see why I have not become qualified FQR because I have three sales left and three sales right


InquiryId :  21790  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 21:05:35  Status :  Pending
Customer submitted at 2007-11-13 21:05:35

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InquiryId :  21792  InquiryType :  All Other Commissions  DateAndTime :  2007-11-13 21:16:23  Status :  Replied and Resolved
Replied By Terri E at 2007-11-14 11:18:55

Carla, thanks for your Inquiry. Could you please provide the person that you state you weren\\\'t paid for? you have 2 active reps that you have sponsored in. 1 cancelled and 3 are Inactive...Let us know. Thanks
Customer submitted at 2007-11-13 21:16:23

I am inquiring about sales that were made on my site that I haven\'t been paid for yet. One was in July the other was in August. My id is 839576


InquiryId :  21795  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 21:29:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 22:51:32

Hi
You need to initiate a livechat with the travel department .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 21:29:37

I received an e-mail that stated that there was a booking error on a reservation that i made. According to the e-mail, the price of the room increased. I am no longer interested in keeping the reservation for the room. Please cancel and send me e-mail confirmation of the cancellation. Thank you.


InquiryId :  21796  InquiryType :  Existing Reservation  DateAndTime :  2007-11-13 21:31:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-13 22:49:22

Hi
Please call the customer support at 972 805 9600 between 8am to 8pm .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-13 21:31:15

By mistake, I deleted the newest site link to training and the new video that was sent to me today. Can you please resend to : BJPozycki@tx.rr.com Thank you


InquiryId :  21808  InquiryType :  Dot Biz  DateAndTime :  2007-11-14 03:36:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-14 19:51:14

yes, new movie presentation is already there

Thank You
WorldVentures Team
Customer submitted at 2007-11-14 03:36:37

Will there be a new updated movie presentation on the .biz site in regards to the new pricing on the DreamTrips?


InquiryId :  21811  InquiryType :  Dreamtrips  DateAndTime :  2007-11-14 07:33:04  Status :  Replied and Resolved
Replied By Mike K at 2007-11-16 10:50:51

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-11-14 07:33:04

How do I log in to see member price? I am a full member ($399) set up and I am a new member.


InquiryId :  21817  InquiryType :  Billing  DateAndTime :  2007-11-14 10:10:31  Status :  Replied and Resolved
Replied By Terri E at 2007-11-14 10:17:56

Jackie, Please contact Client Services @ 972 805 9600, so that we may update your billing. Thanks
Customer submitted at 2007-11-14 10:10:31

I am trying to update My credit card information. My credit card expired.


InquiryId :  21820  InquiryType :  Existing Reservation  DateAndTime :  2007-11-14 10:19:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-14 22:36:08

Hi,
Your member id is 900281 .

Thank You
WorldVentures Team

Customer submitted at 2007-11-14 10:19:45

We need to order another travel agent card. In the meantime, can you please send us what our travel agent, or member ID # is?? Thanks So Much, Mathew & Laurie Cain 3005 West Canton Street Broken Arrow, OK. 74012


InquiryId :  21829  InquiryType :  Dot Com Site  DateAndTime :  2007-11-14 12:13:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-14 19:14:32

Can I have your member id please?

Thank You
WorldVentures Team
Customer submitted at 2007-11-14 12:13:43

My photo is uploaded but it is not on my website.


InquiryId :  21831  InquiryType :  General Questions  DateAndTime :  2007-11-14 12:24:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-14 19:13:44

If you have passed the RTA test, then yes you will receive the commission.

Thank You
WorldVentures Team
Customer submitted at 2007-11-14 12:24:34

if I am not initially qualified (have not sold the two packages) but have booked a $400 hotel stay on my toolbar, will qualify to recieve any commission?


InquiryId :  21832  InquiryType :  Dot Biz  DateAndTime :  2007-11-14 12:33:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-14 19:12:48

Can I have your member id please?

Thank You
WorldVentures Team
Customer submitted at 2007-11-14 12:33:24

I am not able to get into my back office. I try log in with my user name or number and password but does not work? What should I do?


InquiryId :  21837  InquiryType :    DateAndTime :  2007-11-14 13:34:08  Status :  Pending
Customer submitted at 2007-11-14 13:34:08

If a person purchases the new $199 DreamTrips package only, are they eligible to sell packages and build a team, all the way up to International Marketing Director?


InquiryId :  21848  InquiryType :  Existing Reservation  DateAndTime :  2007-11-14 15:15:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-14 22:38:17

Hi,
Please provide the WV tracking number and passenger name .

Thank You
WorldVentures Team

Customer submitted at 2007-11-14 15:15:29

I made a car reservation for myself at Hartsfield-Jackson Airport (Hertz, I believe)in Atlanta for Friday November 16th; I cannot locate my rsvp information. Can it be emailed to me?


InquiryId :  21849  InquiryType :  All Other Commissions  DateAndTime :  2007-11-14 15:28:50  Status :  Replied and Resolved
Replied By Terri E at 2007-12-06 09:24:30

Marian, its 399.99 and you can go to world.worldventures.biz..thanks
Customer submitted at 2007-11-14 15:28:50

hi i would like to become an affiliate how much does it cost and whne can i start i live in canada


InquiryId :  21852  InquiryType :  Dreamtrips  DateAndTime :  2007-11-14 16:05:29  Status :  Replied and Resolved
Replied By Mike K at 2007-11-16 11:01:59

Sorry,that is a feature that was left off the new site and we are working on getting it added to the new site as soon as posible.
Customer submitted at 2007-11-14 16:05:29

in the dreamtrip i dont see any more the avalability of percented?


InquiryId :  21853  InquiryType :  New Reservation  DateAndTime :  2007-11-14 16:08:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-14 18:56:18

Click on quick reservation link and run a powersearch for preferred search criteria.

Thank You
WorldVentures Team
Customer submitted at 2007-11-14 16:08:54

How do I book?


InquiryId :  21859  InquiryType :  Dreamtrips  DateAndTime :  2007-11-14 17:51:40  Status :  Replied and Resolved
Replied By Mike K at 2007-11-16 11:02:55

Sorry, the person who holds the membership must be present on the trip.
Customer submitted at 2007-11-14 17:51:40

If I buy a Dreamtrip membership for my wife and I, but can I let my parents go instead of me sometimes? PETer


InquiryId :  21865  InquiryType :  Video Training  DateAndTime :  2007-11-14 18:47:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-14 18:19:26

Click on the business presentation link under Marketing tab.

Thank You
WorldVentures Team
Customer submitted at 2007-11-14 18:47:09

How do I download the presentation?


InquiryId :  21866  InquiryType :  Billing  DateAndTime :  2007-11-14 18:47:42  Status :  Replied and Resolved
Replied By Terri E at 2007-11-15 06:16:36

Paige, You must go to the dot.com site, and chat with a Travel agent. about your Inquiry. Thanks
Customer submitted at 2007-11-14 18:47:42

I was just sending a message on how to pay on this site....I was seeing if you put a down payment down on the trip or do you just pay the total....Thanks..Paige


InquiryId :  21874  InquiryType :  Magazines  DateAndTime :  2007-11-14 20:28:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-14 20:32:48

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-14 20:28:42

Hi, Happened to see your website..We are a travel company based in Kerala ( southern tip of India) and are serviving inbound tourists to Kerala...Kerala is rate as one of the 50 vaccation destination by National Geographic recently. I see that you have no representation in Kerala..I would like to take this opportunity to discuss further about this matter.. our websire is www.ubiquetours.com


InquiryId :  21875  InquiryType :  compliance  DateAndTime :  2007-11-14 18:53:53  Status :  Pending
Customer submitted at 2007-11-14 18:53:53
Submit current ads, website content, URL for review and approval
http://rvnaba.com


InquiryId :  21876  InquiryType :  compliance  DateAndTime :  2007-11-14 18:53:54  Status :  Pending
Customer submitted at 2007-11-14 18:53:54
Submit current ads, website content, URL for review and approval
http://rvnaba.com


InquiryId :  21882  InquiryType :  Dreamtrips  DateAndTime :  2007-11-14 21:32:12  Status :  Replied and Resolved
Replied By Mike K at 2007-11-16 11:36:04

Are they higher or lower?
Customer submitted at 2007-11-14 21:32:12

Hello, When I research a vacation and it says package and car, compared to saying air only, hotel only, car only the prices are different. Why are the prices drastically different? _Mallory


InquiryId :  21884  InquiryType :  Dot Biz  DateAndTime :  2007-11-14 23:36:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-14 23:45:06

Hi,
Please initiate a livechat between 8am to 8pm Mon-Fri and anyone will assist you .All our departments will be open during that time. We need to check the processing of your enrollment .

Thank You
WorldVentures Team

Customer submitted at 2007-11-14 23:36:06

NOTHING ON THIS SITE WORKS AND YOUR PHONE SERVICE DOESN\"T WORK.... I can\'t even leave a voice mail!!!! NOR YOUR \"24/7\" ONLINE HELP!!! I just signed up today!!!! Is this how you operate!!!!!???? NOT HAPPY!!!! How can I refer people to a company that operates like this!!!??? I can\'t log on!!! Nothing works!!!! Please call me and explain !!! 612-325-0844


InquiryId :  21897  InquiryType :  New Reservation  DateAndTime :  2007-11-15 08:07:29  Status :  Replied and Resolved
Replied By at 2007-11-15 18:50:31

Hi,
Please use the powersearch or the quick flight reservations to book . Yes, you can book for a maximum of 8 . If you want more than that , please send an email to group@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-11-15 08:07:29

I am attempting to book a trip for a group, myself and twelve other individuals. What is the best way for me to purchase airline tickets? The number of tickets I can purchase at one time on the web site, I beleive, is eight.


InquiryId :  21898  InquiryType :  Existing Reservation  DateAndTime :  2007-11-15 08:19:19  Status :  Replied and Resolved
Replied By at 2007-11-15 21:33:47

Hi,
Since it is booked with WCT , please contact at 866-270-2849 for assistance.

Thank You
WorldVentures Team

Customer submitted at 2007-11-15 08:19:19

I made reservation for some friends at the Mecenate Palace Hotel in Rome. Confirmation #WCT52340261. After looking at the more expensive rooms, the question came up about in room bathrooms. I want to make sure the rooms we booked had a private bathroom. Also, these rooms were supposed to be World Ventures Best Rate Guaranteed. One of my travelers found a cheaper rate for the same exact room type, same everything, at Hotels.com. They tried booking and the total price w/tax was $276.63. Please give me some answers so I can get back to my group of travelers. Thank You!


InquiryId :  21899  InquiryType :  New Reservation  DateAndTime :  2007-11-15 08:24:57  Status :  Replied and Resolved
Replied By at 2007-11-15 18:51:06

Hi,
Please use the powersearch or the quick flight reservations to book . Yes, you can book for a maximum of 8 . If you want more than that , please send an email to group@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-11-15 08:24:57

I am attempting to book a trip for a group, myself and twelve other individuals. The web site only allows me to book up to six adults at a time. What is the best way to book thirteen airline tickets?


InquiryId :  21902  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-15 09:26:11  Status :  Replied and Resolved
Replied By Angela H at 2007-11-19 14:31:59

Hello, If you could please provide me with the confirmation or booking numbers for these reservations I\\\'d be happy to look up the status for you. Please keep in mind that the travel industry does not payout commission on airfare. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-11-15 09:26:11

I booked a trip to Europe using my toolbar for Paula Keenom, Megan Keenom, Cheryl Doherty, Caitlin Doherty, and Susan Wira. We flew British Airways, Brussels Air, and Vueling Airlines. Susan Wira flew US Airways, Brussels Air, and British Airways. We also purchased Eurail train passes for the month. Phoenix, Arizona to London, England May 29, 2007 and return June 30, 2007 Munich, Germany to London, England back to Phoenix, Arizona. Hotels in London, Scotland, Paris, Spain, France, Italy, Switzerland, Austria, Prague, Munich. I am trying to find out the status of my commission for this trip. Thank you for your time and if you need any additional information, please do not hesitate to contact me.


InquiryId :  21904  InquiryType :  Existing Reservation  DateAndTime :  2007-11-15 09:47:11  Status :  Replied and Resolved
Replied By at 2007-11-15 21:34:15

Hi,
Please use the powersearch to get the best fares available for the flights .

Thank You
WorldVentures Team

Customer submitted at 2007-11-15 09:47:11

Hello, Im trying to book a flight to China but I\'ve heard that I need special VIsa from their consulate. Do you know any thing about it?? I just don\'t want to book it until I know that I will be ok to flight. Thanks Fernanda


InquiryId :  21905  InquiryType :  compliance  DateAndTime :  2007-11-15 08:05:35  Status :  Pending
Customer submitted at 2007-11-15 08:05:35
Other Compliance Related Inquiries
I am looking to get World Ventures out to people in my community Leesburg, FL. This a small older community. They have a very busy farmers market every Thursday from 8-1 during the day. I would like to set up a booth with a computer/magazines and general information each week. There are several other venders such as local photographers, Crystal bottled water, Avon, real estate agents etc. Would I be permitted to do this as long as I was present each week and tastefully set up and promoted the booth?


InquiryId :  21906  InquiryType :  Hotel  DateAndTime :  2007-11-15 09:53:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 19:16:27

Hi
Please use the powersearch to get the best deals available .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-15 09:53:57

I am looking for a hotel for 4 adults in Orlando. I was told that the Best Western Hotel located on I4 and US 27 is a good one. Could you please help? Thanks, Carol


InquiryId :  21910  InquiryType :  All Other Commissions  DateAndTime :  2007-11-15 11:33:13  Status :  Replied and Resolved
Replied By RichardJ at 2007-12-06 13:04:22

Lee, After the trip has been completed. The Vendor will send us any commissions 60-120 days from the completion of the Trip. Thanks WV
Replied By RichardJ at 2007-12-06 13:04:20

Lee, After the trip has been completed. The Vendor will send us any commissions 60-120 days from the completion of the Trip. Thanks WV
Customer submitted at 2007-11-15 11:33:13

When do commissions ususally show up in .com back office. At booking, completed payment or after trip date?


InquiryId :  21916  InquiryType :  Existing Reservation  DateAndTime :  2007-11-15 12:43:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 19:20:28

Hi
Do you want to cancel your membership ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-15 12:43:42

please take me of your list sandrasfalla@yahoo.com


InquiryId :  21918  InquiryType :  Magazines  DateAndTime :  2007-11-15 13:03:48  Status :  Replied and Resolved
Replied By at 2007-11-15 18:24:55

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-11-15 13:03:48

I would like to know how to cancel my membership. I am a student and do not have the time to invest in this business.


InquiryId :  21921  InquiryType :  Billing  DateAndTime :  2007-11-15 13:33:33  Status :  Replied and Resolved
Customer submitted at 2007-11-15 13:33:33

I would like to cancel my RTA package. How would I do so?


InquiryId :  21922  InquiryType :  New Reservation  DateAndTime :  2007-11-15 13:37:58  Status :  Replied and Resolved
Replied By at 2007-11-15 18:20:30

Hi,
Please try with quick search also once . If you get similar results , it may not be available . Else please check powersearch once more.

Thank You
WorldVentures Team

Replied By at 2007-11-15 18:20:23

Hi,
Please try with quick search also once . If you get similar results , it may not be available . Else please check powersearch once more.

Thank You
WorldVentures Team

Customer submitted at 2007-11-15 13:37:58

Hi....... I\'m using our power search to check for hotel rooms (2) for April 18-26 2008 in Boston....... The search shows a whole page of hotels saying unavalable..?? Is that be possible or is there a problem with the site? Thanks! Josee


InquiryId :  21927  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-15 14:22:52  Status :  Replied and Resolved
Replied By at 2007-11-15 18:14:08

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-11-15 14:22:52

I would like to opt out of the Dream TEAM side as of today, 11/15/07. DARLENE MOQUIN 4524 E. ROBIN MEADOWS LANE EAU CLAIRE, WI 54703 883418


InquiryId :  21928  InquiryType :  All Other Commissions  DateAndTime :  2007-11-15 14:26:24  Status :  Replied and Resolved
Replied By RichardJ at 2007-12-06 13:11:51

Darlene, If you have any commissions on your .com you should be able to see these in CheckRegister in your backoffice. Click on Support, Genealogy and Commissions, New Login Page will appear. Enter Login/Password, Then Click on Reports. Check Register will appear. Thanks--- WV
Customer submitted at 2007-11-15 14:26:24

Can you tell me if I have any commissions? Where may I find this info?


InquiryId :  21932  InquiryType :  Hotel  DateAndTime :  2007-11-15 14:54:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 19:15:07

Hi
We provide you with the powersearch . Please search for the hotel and submit the booking . Once you submit, please initiate a livechat with the travel department and they will assist you in getting your preferred deal .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-15 14:54:28

I am trying to book a hotel for a Disneyland trip Nov. 25-28 and I wanted to bok a suite at the Tropicana, where do I find that option? So far, I can only see standard rooms available! Thanks!


InquiryId :  21936  InquiryType :  compliance  DateAndTime :  2007-11-15 13:21:57  Status :  Pending
Customer submitted at 2007-11-15 13:21:57
Submit current ads, website content, URL for review and approval
www.myspace.com/amkaretravel


InquiryId :  21938  InquiryType :  Existing Reservation  DateAndTime :  2007-11-15 15:41:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 19:18:47

Hi
Please give the full name and email registered with the membership .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-15 15:41:05

I just became a new member of World Ventures and Dream Trips last night and got my website today. I know my password brandy21 but cannot seem to figure out what user ID was used? Also I don\'t have a Member ID yet that I know of - how do I get that?


InquiryId :  21947  InquiryType :  Billing  DateAndTime :  2007-11-15 18:42:30  Status :  Replied and Resolved
Customer submitted at 2007-11-15 18:42:30

What do we need to do to cancel our subscription to worldventures?


InquiryId :  21949  InquiryType :  Flight  DateAndTime :  2007-11-15 19:22:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 19:19:41

Hi
May I know which browser you are using ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-15 19:22:33

I tried a few times to get an idea of flight costs...(this is supposed to show the best flight costs) and I was unable to get information after submitting the information. I pressed the button for \"press here if it takes more than two minutes\" and that gave me no results. So I clicked on \"Hawaii\" on the bar below the results window. Then plugged in all the information with dates and airports. I was STUNNED to find that I had no way to find JUST FLIGHT COSTS! I have a house in Hawaii. I have a car in hawaii. Why can I not have the option of a flight only?


InquiryId :  21950  InquiryType :  Flight  DateAndTime :  2007-11-15 19:22:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 19:17:41

Hi
May I know the browser which you are using ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-15 19:22:50

I tried a few times to get an idea of flight costs...(this is supposed to show the best flight costs) and I was unable to get information after submitting the information. I pressed the button for \"press here if it takes more than two minutes\" and that gave me no results. So I clicked on \"Hawaii\" on the bar below the results window. Then plugged in all the information with dates and airports. I was STUNNED to find that I had no way to find JUST FLIGHT COSTS! I have a house in Hawaii. I have a car in hawaii. Why can I not have the option of a flight only?


InquiryId :  21953  InquiryType :  Events  DateAndTime :  2007-11-15 19:54:00  Status :  Replied and Resolved
Replied By at 2007-11-15 18:28:50

Hi,
Your can register for the event through the dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2007-11-15 19:54:00

I have registered for the CLIA training in Vegas on 12/01/07. Do you have rooms blocked for that event or do we go ahead and register ourselves through the hotel? Thank you


InquiryId :  21961  InquiryType :  Magazines  DateAndTime :  2007-11-15 20:16:20  Status :  Replied and Resolved
Replied By at 2007-11-15 18:41:25

Hi,
You need to be referred by someone who is already a member with Worldventures.

Thank You
WorldVentures Team

Customer submitted at 2007-11-15 20:16:20

how do i become an affiliate?


InquiryId :  21977  InquiryType :  Dreamtrips  DateAndTime :  2007-11-15 21:10:47  Status :  Replied and Resolved
Replied By Terri E at 2007-11-17 06:13:13

Nancy, thanks for your Inquiry, Please go to: Nanccarpenter.worldventuresdreamtrips.com. Thanks
Customer submitted at 2007-11-15 21:10:47

I signed up earlier this evening for both dreamtrips and to become a LTC and i can not get in tosee the dream trips. Why not?


InquiryId :  21979  InquiryType :  All Other Commissions  DateAndTime :  2007-11-15 21:42:28  Status :  Replied and Resolved
Replied By Terri E at 2007-11-17 06:21:34

Eve, thanks for your Inquiry. Please take any booking Id#\\\'s you have from both bookings and go to your dot.com site and Chat with a Travel agent, on Chat. So that they may further assist you. Thanks
Customer submitted at 2007-11-15 21:42:28

Mark Bowman booked a hotel from my site for several days, now through the weekend, and it doesn\'t show up in my back office. Also Stephen Pease booked travel using my site, not sure if it was just airline travel or more, but its not showing up either. Please help!


InquiryId :  21982  InquiryType :  General Questions  DateAndTime :  2007-11-15 22:15:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-16 19:19:27

Could you please be clear on what the problem is?

Thank You
WorldVentures Team
Customer submitted at 2007-11-15 22:15:39

I try to book a flight but I have such a difficult time. I just want to let you know about your sight. My e-mail thuy.tvision@gmail.com Thanks\' Thuy


InquiryId :  21984  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-15 22:39:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 23:50:45

Hi
You can send it to one person at a time .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-15 22:39:17

How can I email my toolbar to multiple people at one time & can I import my data base from aol or outlook


InquiryId :  21995  InquiryType :  Existing Reservation  DateAndTime :  2007-11-16 08:14:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 19:25:42

Hi
Can you please reconfirm SSN, your mailing address and email address registered with the membership ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-16 08:14:10

I do not remember my user name and password.


InquiryId :  21996  InquiryType :  General Questions  DateAndTime :  2007-11-16 08:52:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-16 20:04:00

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-16 08:52:21

Hello, I am interested in becoming an independent travel agent. After reviewing your site, I am very interested in your company. Is there any additional information you could send me about your independent travel agent program (prices, benefits et. al.) Thank you. --Robert James


InquiryId :  21997  InquiryType :  Group Reservation  DateAndTime :  2007-11-16 09:07:08  Status :  Replied and Resolved
Replied By Mike K at 2007-11-16 13:05:56

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-16 09:07:08

Hello, My name is Julie Kosek with Sundance Travel. world ventures and I have a customer (company) that is looking to give a cruise out for a Christmas gift. They want Cabo San Lucas or Cancun. Want to leave open for a year, include airfare, hotel, car.....whole package. How do I go about this? My support has not answered me in a week.


InquiryId :  21999  InquiryType :  New Reservation  DateAndTime :  2007-11-16 10:12:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-16 20:05:04

Did you submit this through quick reservation link or compare results link?

Thank You
WorldVentures Team
Customer submitted at 2007-11-16 10:12:21

I attempted to purchase a ticket. The web page crapped out when I submitted the reservation purchase. Did it go through or not?


InquiryId :  22009  InquiryType :  General Questions  DateAndTime :  2007-11-16 11:23:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-16 20:13:38

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-16 11:23:33

I came across this website, and I am interested in purchasing a combo package. I was not referred by an agent, or a representative, so I cannot seem to purchase the package without this, what do I do? Thank you


InquiryId :  22015  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-16 12:05:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 00:49:40

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-17 10:28:04

Refer your mail....kindly advice me to how i can enroll as experience travel agent and what marketing support i am gatting from the company.......please allot my id noumber so i can start my work accordingly.....i will pay by visa debit card ...... nitin dalal
Replied By risaf risaf at 2007-11-16 21:20:31

How did you come to know about our agency, you cannot enroll directly but somebody will have to introduce you for this program and payment cannot be made by cash, it has to be either credit card or out of Debit account.

Thank You
WorldVentures Team
Customer submitted at 2007-11-16 12:05:54

REGISTRATION AS RTA AND ACTIVATION OF OUR AGENCY ...GIVE ID ETC....REGISTRATION FEES PAY BY CASH...BECAUSE I AM ON B1/B2 VISA....FURTHER I AM INTERESTED TO JOIN AS EXPERIENCE TRAVEL AGENT / CUSTOMER SERVICE CO ORDINATIOR OR TOUR OPERATOR...KINDLY ADVICE BY E MAIL ..nitindalal@yahoo.com


InquiryId :  22021  InquiryType :  Dreamtrips  DateAndTime :  2007-11-16 12:56:42  Status :  Replied and Resolved
Replied By Mike K at 2007-11-16 13:09:20

to the left of the page are 4 icons, click the 3rd from the top, this will bring up the list of trips.
Customer submitted at 2007-11-16 12:56:42

my client are asking me where are the list of dreamtrips that were on your website. when they click on the dream trip link it goes to a commercial and all they want to see are the list of trips....this is turning them off!


InquiryId :  22023  InquiryType :  Dreamtrips  DateAndTime :  2007-11-16 13:03:07  Status :  Replied and Resolved
Replied By Mike K at 2007-11-16 13:10:08

We are working toget that feature added to the new site.
Customer submitted at 2007-11-16 13:03:07

when i click on dream it is not showing how much of the trip is available i liked that feature, what happened to that? and why doen\'t the dreamtrip calendar show all the trip we have had and just X them out so our client can see what we have offered in the past...and when you click on one of the dates on the calendar and want to go to another month it gets stuck there?


InquiryId :  22026  InquiryType :  compliance  DateAndTime :  2007-11-16 12:05:28  Status :  Pending
Customer submitted at 2007-11-16 12:05:28
Submit current ads, website content, URL for review and approval
I would like to use darlingworldaventures.com for my URL Please advise if this is OK. I am a new member and would like to use this to link to the official website.


InquiryId :  22033  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-16 15:32:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-16 21:42:05

Click on the RTA home link under RTA tab of your .biz site back office and scroll down to the botton of the page to find the link to print agent verification letter link

Thank You
WorldVentures Team
Customer submitted at 2007-11-16 15:32:13

I want to print a verification letter. Where do I find it?


InquiryId :  22038  InquiryType :  Existing Reservation  DateAndTime :  2007-11-16 15:59:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 19:29:20

Hi
Please give the WV tracking number so that we can check .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-16 15:59:34

I did not receive an e-mail confirmation of this reservation made two days ago. Please call immediately. World Ventures trip ID 6768 6982 8190


InquiryId :  22040  InquiryType :  Group Reservation  DateAndTime :  2007-11-16 16:54:48  Status :  Replied and Resolved
Replied By Mike K at 2007-11-20 08:58:54

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-16 16:54:48

need to book 40 cabins on Royal Caribbean cruise line.


InquiryId :  22044  InquiryType :  Group Reservation  DateAndTime :  2007-11-16 17:37:59  Status :  Replied and Resolved
Replied By Mike K at 2007-11-20 08:59:30

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-16 17:37:59

I inquired yesterday about taking a group of 9 on a cruise to Mexico and received not a single communique back. I was looking into leaving on December 28th on Royak Carib Monarch of The Seas. Total of 4 cabins, one would have 2 adults and 9 year old child. Dale Seiden seidentravel neighbor of Marcy Jo Anderson


InquiryId :  22064  InquiryType :  Dot Biz  DateAndTime :  2007-11-16 21:50:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 23:06:27

Hi
Please give the details of the member you enrolled and who is showing up on your genealogy .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-16 21:50:16

I signed a friend up and their info is on my geneology. There website does not show their name nor allow them to access it. Maybe I forgot to save something on the data entry? What do I need to do to help them get their website up and active? Thanks, Kena


InquiryId :  22072  InquiryType :  Dot Biz  DateAndTime :  2007-11-17 00:18:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-16 23:16:19

Hi
Please let us know when you face a problem. We will get it checked.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-17 00:18:55

Okay, well the system, seemed to correct itself when I loaded the page. Very strange. It now shows me as active green. Which is a good thing yet caused some alarm and a frustrated inquiry to your dept. Apologies.


InquiryId :  22080  InquiryType :  General Questions  DateAndTime :  2007-11-17 08:27:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 23:49:39

Please submit RTA card renewal form available under the support request/online form link under Support tab of your .biz site back office

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 18:22:38

My photo ID is out dated. What do I need to do? If I need a new one how do I get one since 11-30-07 you will not issue anymore photo id;s
Replied By risaf risaf at 2007-11-18 23:19:52

Login to your .biz site back office and click on Genealogy link under support tab, a new window will appear and ask you to enter login information again.

Thank You
WorldVentures Team
Customer submitted at 2007-11-17 08:27:16

Why don't I see the training icon, genealogy section anymore in my backoffice. I also need to know how can I get a new ID card with a new expiration date?


InquiryId :  22084  InquiryType :  Hotel  DateAndTime :  2007-11-17 10:25:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 23:11:21

Hi,
Please check the cruises displayed on the website .

Thank You
WorldVentures Team

Customer submitted at 2007-11-17 10:25:47

Can I use the RCI reservation for last minute deals in San Diego yet?


InquiryId :  22092  InquiryType :  New Reservation  DateAndTime :  2007-11-17 12:06:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-18 23:49:51

is it for a flight, hotel, vacation or a car?

Thank You
WorldVentures Team
Customer submitted at 2007-11-17 12:06:40

I am trying to book a trip and the error message says \"technical difficulties\" and asks me to try again.


InquiryId :  22099  InquiryType :  Dreamtrips  DateAndTime :  2007-11-17 13:32:12  Status :  Replied and Resolved
Replied By Mike K at 2007-11-20 09:01:22

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-17 13:32:12

we would like to go whale watchin in feb. or march 2008 around cabo san lucas area. we would be flying out of new orleans, la. could you get any good deals at that time?? looking forward to hear from you. thanks!!!


InquiryId :  22103  InquiryType :  Existing Reservation  DateAndTime :  2007-11-17 13:53:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-18 22:45:06

Hi,
All the available cruise are displayed on the site . Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-11-17 13:53:42

We are interested in an Alaska cruise for early June including a land package to Denali, etc. Do you have any brochures we could have, and what are your store hours in The Woodlands so we could visit. We have been looking on-line, but have many questions. Thanks,


InquiryId :  22109  InquiryType :  Billing  DateAndTime :  2007-11-17 14:33:49  Status :  Replied and Resolved
Replied By RichardJ at 2007-12-06 13:47:08

I do not show Doug Meacham in our system for any type of billing. Thanks WV
Customer submitted at 2007-11-17 14:33:49

I have an old client (Doug Meacham) that keeps recieving notification by e-mail that his recurring order has failed to generate. He has not been a customer for quite some time and is afraid that WV is trying to still charge his account. Could you please help me with this issue. Thank you


InquiryId :  22110  InquiryType :  Dreamtrips  DateAndTime :  2007-11-17 14:34:24  Status :  Replied and Resolved
Replied By RichardJ at 2007-12-06 13:17:22

Conrad, This is just to confirm that your inquiry will be closed. It appears your account has only LTC now. Thanks WV
Customer submitted at 2007-11-17 14:34:24

I would like to drop the dream trips portion of my subscription. (acct #907372) Thanks, Conrad


InquiryId :  22111  InquiryType :  Existing Reservation  DateAndTime :  2007-11-17 14:44:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 23:13:52

Hi,
Please give the dates and the car rental with which you are booked with .

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 09:34:14

passenger - xavier crumedy car rental - 1 day 11-19-07 San Antonio pick up at airport
Replied By Aruna A at 2007-11-18 21:49:22

Hi,
Please give the passenger details and the email address for the reservation .

Thank You
WorldVentures Team

Customer submitted at 2007-11-17 14:44:55

I booked car rental but haven't received a confirmation. Additionally I did not record my Tracking ID. How do I check the status of my reservation?


InquiryId :  22112  InquiryType :  Magazines  DateAndTime :  2007-11-17 14:46:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 00:19:24

Yes, it will be updated.

Thank You
WorldVentures Team
Customer submitted at 2007-11-17 14:46:18

Will the dvd in the Your Business at Home magazine be updated with the new business changes?


InquiryId :  22114  InquiryType :  Genealogy  DateAndTime :  2007-11-17 15:24:19  Status :  Replied and Resolved
Replied By Diana M at 2007-11-19 10:59:22

Hello Philip, Yes that is correct. DreamTrips only does not count towards IQR and FQR. Thanks Diana
Customer submitted at 2007-11-17 15:24:19

I just wanted to confirm that if someone signs up for a Dream Trip package only, this does not count towards a rep qualifying for IQR or FQR?


InquiryId :  22126  InquiryType :  New Reservation  DateAndTime :  2007-11-17 17:26:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 00:39:15

Please run a powersearch under vacation tab to get a quote, if you have any problem please email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-11-17 17:26:03

I am a WV Rta and am looking for a family trip to somewhere that offers horseback riding or trail bike paths. We want to leave on Dec. 26 and return on Dec. 31. We want to go someplace warm. Pricing needs to include airfare and hotel. Thanks for your help. Shawna Auderer


InquiryId :  22127  InquiryType :  Magazines  DateAndTime :  2007-11-17 17:26:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 00:40:40

Please email to their personal email address.

Thank You
WorldVentures Team
Customer submitted at 2007-11-17 17:26:15

Hey just wanted to drop a line and say maybe i can make a trip up there after the holidays. maybe meet my future wife :) lol. Well just sort of kidding. It was really great meeting you and Jefferson. Hope you guys had a great weekend and safe flight back. Email me sometime at godsvoicetx@aol.com. Have a great Thanksgiving.


InquiryId :  22130  InquiryType :  Existing Reservation  DateAndTime :  2007-11-17 17:53:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-18 21:46:13

Hi,
You need to check with the airlines directly and check on the procedure to carry pets and then book through the website .

Thank You
WorldVentures Team

Customer submitted at 2007-11-17 17:53:08

How can I book a ticket to Chicago from this website for myself and a small (6#) dog in lap carrier?


InquiryId :  22131  InquiryType :  Existing Reservation  DateAndTime :  2007-11-17 17:57:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-18 21:38:41

Hi,
You need to login to your dot biz site and go to support link and then My profile and you can change the password there.

Thank You
WorldVentures Team

Customer submitted at 2007-11-17 17:57:37

How do I change my password?


InquiryId :  22133  InquiryType :  New Reservation  DateAndTime :  2007-11-17 18:49:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 00:27:32

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-11-17 18:49:33

I would like to stay 3 nights in an all inclusive hotel in San Juan, before going on to St. Croix. Can you help me arrange this?


InquiryId :  22147  InquiryType :  Group Reservation  DateAndTime :  2007-11-18 11:24:49  Status :  Replied and Resolved
Replied By Mike K at 2007-11-20 09:03:24

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-11-18 11:24:49

I have a group of 8 or 12 people who are planning a trip. They have gone on the group booking icon and have information. Some questions they have. Dates: March 15th - 21st. Puerto Vallarta(Melia) 1. How many people can be in 1 room? 2. Transportation cost from Airport to resort? Can the cost be added to agenda. 3. Are there minmum age requirements? NEED RESPONSE ASAP. Linda Nesberg


InquiryId :  22150  InquiryType :  Genealogy  DateAndTime :  2007-11-18 12:31:52  Status :  Replied and Resolved
Replied By Diana M at 2007-11-19 11:10:23

Hello Vernica, I am not showing you as an FQR. I am showing 4 on the Left and 1 on the Right. To cycle you must have 3 on the L and 3 on the R, or have 2 IQR\\\'s Thanks Diana
Customer submitted at 2007-11-18 12:31:52

I put two people into my business in November and have only been paid for one. I also would have cycled with the placement of the second person. As a result, I believe I should be paid an additional $200.00 in November. Can you please look into this matter? Thanks so much. Veronica


InquiryId :  22162  InquiryType :  Existing Reservation  DateAndTime :  2007-11-18 15:12:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-18 21:35:44

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-11-18 15:12:24

want to go to kenya


InquiryId :  22164  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-18 16:03:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 00:01:01

Hi,
Please login to your dot biz site and go to RTA link and then RTA home , go down the page where you can see the RTA card status and just below that you will find the link to print the letter of verification .

Thank You
WorldVentures Team

Customer submitted at 2007-11-18 16:03:59

I did not upload my photo yet. I may be needing my a letter (which I saw on the website about a month ago. How can I get a copy of the temporary letter. Wendy E. Balidoy (808) 780-7347


InquiryId :  22165  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-18 16:04:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-18 23:58:38

Hi,
You need to pass the exam to get the letter. You just need to go to the RTA link , then RTA home and go down where it shows the RTA card status and just below that you can find the link to print the letter.

Thank You
WorldVentures Team

Customer submitted at 2007-11-18 16:04:50

I did not upload my photo yet. I may be needing my a letter (which I saw on the website about a month ago. How can I get a copy of the temporary letter. Wendy E. Balidoy (808) 780-7347


InquiryId :  22166  InquiryType :  Existing Reservation  DateAndTime :  2007-11-18 16:21:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-18 21:29:41

Hi,
You need to be referred by a person who is already a member with Worldventures.

Thank You
WorldVentures Team

Replied By Aruna A at 2007-11-18 21:29:22

Hi,
You need to be referred by a person who is already a member with Worldventures.

Thank You
WorldVentures Team

Customer submitted at 2007-11-18 16:21:54

how do I become an affiliate


InquiryId :  22171  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-18 16:55:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-18 23:56:27

Hi,
Please click on the flights tab and give the origin and destination to get the results.

Thank You
WorldVentures Team

Customer submitted at 2007-11-18 16:55:07

I DO NOT KNOW WHAT MY DESTINATION CITY IS. I AM FLYING FROM PHOENIX TO WASHINGTON DC, DULLES AIRPORT


InquiryId :  22180  InquiryType :  Genealogy  DateAndTime :  2007-11-18 19:54:16  Status :  Replied and Resolved
Replied By Terri E at 2007-11-19 09:14:54

Fortunate, they are suppose too. the front part of both the dot.biz and the dot.com sites are for prospects to go to and look at the presentation and click on sign up now, and enroll on your site for you to get paid the $100 sign up bonus. Thanks
Customer submitted at 2007-11-18 19:54:16

I discovered anyone can sign into back office member or not. how is this possible


InquiryId :  22185  InquiryType :  Dreamtrips  DateAndTime :  2007-11-18 21:20:08  Status :  Replied and Resolved
Replied By Mike K at 2007-11-20 09:13:23

I have emailed the itinerary for this cruise to you.
Customer submitted at 2007-11-18 21:20:08

What is the itinerary for the Pacific Mexico cruise in April. It doesn\'t say what ports it is going to...and when. We are looking for all of the ports, especially the origin and destination. And we would also like to know when the ship arrives in each port.


InquiryId :  22194  InquiryType :  Dot Com Site  DateAndTime :  2007-11-19 07:13:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 22:25:27

Hi,
Please try again by tomorrow . It should be working.

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 07:13:56

try to load logo and it takes me to log in every time


InquiryId :  22195  InquiryType :  Flight  DateAndTime :  2007-11-19 07:20:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 23:06:17

Hi,
Please click on International consolidator and try it .

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 07:20:45

I AM TRYING TO INQUIRE ABOUT A FLIGHT FROM SANTA FE, NEW MEXICO TO LAS ANGELES CA. WHEN I SEARCH IT SAYS DEPARTURE CITY NOT AVAILABLE. CAN YOU PLEASE ASSIT ME WITH THIS PROBLEM.


InquiryId :  22201  InquiryType :  New Reservation  DateAndTime :  2007-11-19 08:45:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 18:13:35

Please come to live chat selecting travel department and ask for Heather Marsh.

Thank You
WorldVentures Team
Customer submitted at 2007-11-19 08:45:44

I\'m looking for Heather Marsh.


InquiryId :  22205  InquiryType :  Dreamtrips  DateAndTime :  2007-11-19 09:32:00  Status :  Replied and Resolved
Replied By Mike K at 2007-11-20 09:13:58

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-11-19 09:32:00

I want to view the prices of the DreamTrips that don\'t have the prices listed. I am logged in, but still don\'t know where to view the prices. Where are they??


InquiryId :  22206  InquiryType :  Dot Biz  DateAndTime :  2007-11-19 09:46:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 18:44:34

You will have to pass the RTA test, login to your .biz site back office, click on the RTA home link under RTA tab and scroll down to find the link to take the test.

Thank You
WorldVentures Team
Customer submitted at 2007-11-19 09:46:58

Can we still get RTA Card? Website keeps kicking me out after 1st part of RTA Orientation.


InquiryId :  22209  InquiryType :    DateAndTime :  2007-11-19 10:14:13  Status :  Pending
Customer submitted at 2007-11-19 10:14:13

I would like to cancel my membership the above phone number is disconnected. Name Trudy Mcclure


InquiryId :  22210  InquiryType :  Existing Reservation  DateAndTime :  2007-11-19 10:14:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 23:05:05

Hi,
Please provide with the wv tracking number so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 10:14:18

I cannot find my rental car booking under my itinerary, how do I access it?


InquiryId :  22219  InquiryType :  New Reservation  DateAndTime :  2007-11-19 11:58:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 18:56:32

Can you please give the search criteria you are looking for, it\\\'s working fine for me here.

Thank You
WorldVentures Team
Customer submitted at 2007-11-19 11:58:49

i put in dates and where we r going clicked on air,hotel and car and it did nothing


InquiryId :  22220  InquiryType :  All Other Commissions  DateAndTime :  2007-11-19 12:00:40  Status :  Replied and Resolved
Replied By RichardJ at 2007-12-06 13:26:35

Keilin, Did you book this on the Powersearch or QuickReservation. If it was quick reservation, please contact Client Services and give us the information. Currently the QuickReservations will not appear on the .com but we will pay out your commissions if you can provide us some information. Thanks WV
Customer submitted at 2007-11-19 12:00:40

My booking for Keilin Hopkins Bey who traveled November 9th-12 still is not showing up under my booking


InquiryId :  22228  InquiryType :  New Reservation  DateAndTime :  2007-11-19 12:44:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 19:07:00

If the reservation is made from quick reservation link from your .com site then it will take sometime to get updated in your back office.

Thank You
WorldVentures Team
Customer submitted at 2007-11-19 12:44:58

Friends book 3 hotel rooms @ MGM in Vegas for January. They booked these rooms last week. I do not show any bookings when I check by back office. How long does it take to show or why would they not show? Thanks,


InquiryId :  22229  InquiryType :  Flight  DateAndTime :  2007-11-19 13:18:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 23:04:31

Hi,
For air bookings, the site will take you directly to the vendor or airline site to book . So you need to click on book direct option and another window will pop up where you can proceed to book with the airline or the vendor directly .

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 13:18:29

Your table is confusing. For example, instead of labeling the column \"Round Trip Fare\" or \"One-Way Fare\", your table simply shows \"Book Direct\" for the outbound trip, and gives a price for the inbound trip. I suspect this is supposed to be a \"Round Trip\" fare because it is consistent with the \"Round Trip\" fare quoted by the airline. Please tell me how to read your chart.


InquiryId :  22239  InquiryType :  Flight  DateAndTime :  2007-11-19 14:25:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 23:02:00

Hi,
You need to contact the airlines you have booked with and refer the confirmation number or the passenger number and they will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 14:25:03

gtrying to locate my itinerary for my booked flights.


InquiryId :  22254  InquiryType :  Existing Reservation  DateAndTime :  2007-11-19 16:26:47  Status :  Pending
Customer submitted at 2007-11-19 16:26:47

Air quotesconsolidation keyword loan student [url=http://besting.itrello.com]consolidation keyword loan student[/url]


InquiryId :  22259  InquiryType :  General Questions  DateAndTime :  2007-11-19 17:14:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 19:48:21

fare will not be too high, it should be almost the same.if you are registered with us as RTA?

Thank You
WorldVentures Team
Customer submitted at 2007-11-19 17:14:45

I am trying to book a cruise for myself and my wife through the website and the fare comes up more than the fare directly through the cruise line. If I try calling the cruise line directly and they ask if I am a travel agent, then they want the number for the agency.. how can I ensure that I am getting the best deal?


InquiryId :  22266  InquiryType :  Existing Reservation  DateAndTime :  2007-11-19 18:15:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 22:52:46

Hi,
Please give the passenger names , email address and wv tracking number so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 18:15:50

Can you send to me my itinerary and confirmation number? Please send to this e-mail address: steven@realty-sandiego.com I forgot to write down all of the information.


InquiryId :  22268  InquiryType :  General Questions  DateAndTime :  2007-11-19 18:32:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-19 20:00:45

Can I have the member id of the person whom you enrolled?

Thank You
WorldVentures Team
Customer submitted at 2007-11-19 18:32:55

I have a friend sign up on Oct.27th 2007 and I have not received my $100 commission. How much longer will this take.


InquiryId :  22269  InquiryType :  General Questions  DateAndTime :  2007-11-19 18:33:20  Status :  Replied and Resolved
Customer submitted at 2007-11-19 18:33:20

I have a friend sign up on Oct.27th 2007 and I have not received my $100 commission. How much longer will this take.


InquiryId :  22273  InquiryType :  compliance  DateAndTime :  2007-11-19 17:15:37  Status :  Pending
Customer submitted at 2007-11-19 17:15:37
Submit current ads, website content, URL for review and approval
897982


InquiryId :  22278  InquiryType :  Hotel  DateAndTime :  2007-11-19 19:33:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 22:50:32

Hi,
Sometimes it includes. Once you submit booking, please initiate a livechat with the travel department and we can check it for you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 19:33:38

Does the hotel flight package include transfers?


InquiryId :  22279  InquiryType :  Existing Reservation  DateAndTime :  2007-11-19 19:57:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 22:53:13

Hi,
May I know your inquiry please ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 19:57:07

Sorry I missed the party, I worked late, till after 6 because of paperwork for a sale!! Can we meet sometime soon? here, there, in between? I work Fri,Sat,Sun 8-6ish, and two weeks of each month teach Mon= Thurs 6-9PM Nancy who is struggling to hang on


InquiryId :  22292  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-19 22:21:01  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 22:16:47

Hi,
Please rename your photo with your member id and send it to photosend@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 22:21:01

I am having trouble uploading my photo for the RTA card. I can not get past the login. What do I need to do?


InquiryId :  22293  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-11-19 22:21:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 22:21:05

Hi,
Please login to your dot biz site and click on Support link and then My Profile and you can change the password there. You need to submit the payment update form through your dot biz site to change to checking account for direct deposit.

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 22:21:58

i would like to change my password. i would also like to know how to add my checking account for direct deposit. thank you


InquiryId :  22295  InquiryType :  New Reservation  DateAndTime :  2007-11-19 22:51:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-19 22:06:07

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2007-11-19 22:51:13

I am trying to search for cars, but the system is freezing on the search screen. Thank you


InquiryId :  22299  InquiryType :  Magazines  DateAndTime :  2007-11-19 23:35:03  Status :  Replied and Resolved
Replied By Sunny at 2007-11-20 13:37:37

Hi
This needs to be addressed by your upline, so you may contact your upline.

Thank you
Worldventures Team
Replied By Sunny at 2007-11-20 13:37:31

Hi
This needs to be addressed by your upline, so you may contact your upline.

Thank you
Worldventures Team
Customer submitted at 2007-11-19 23:35:03

Good evening, I have a opportunity to sign up the school district where I work, as you may know that school district pay by Purchase orders in some cases net 30day. Is there a program in place to accomadate large user such as these.


InquiryId :  22302  InquiryType :  General Questions  DateAndTime :  2007-11-20 03:38:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 07:07:01

Please call our membership cancellation department at 972 805 9954 any time between 10am to 5pm central time from Monday to Friday and they will help you regarding this

Thank you
worldventures Team
Customer submitted at 2007-11-20 03:38:55

I would like to cancel my membership please. Thank you, Dave Miyamoto


InquiryId :  22303  InquiryType :  Existing Reservation  DateAndTime :  2007-11-20 04:46:30  Status :  Pending
Customer submitted at 2007-11-20 04:46:30

In like Flynnoriginal vigra [url=http://infos.freehostplace.com]original vigra[/url]


InquiryId :  22304  InquiryType :  New Reservation  DateAndTime :  2007-11-20 05:56:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 07:09:09

Please try a powersearch under cruise tab to get a quote and if you have any problem you can email the enquiry to travel@worldventures.com

Thank you
worldventures Team
Customer submitted at 2007-11-20 05:56:02

I am helping a customer but could get no results either in hotels in Greece or booking a crusie ie no results on PowerSearch. I tried 2x at live chat and got no help in this. There are 4 traveling, 2 adults and 2 children 15 and 17.They want a cruise, around the Greek Isles hitting Corfu, Santorini and hopefully, Istanbul as well. Only about 7 nights on the cruise and not more than 12 maximum. They can fly out of Spain or Italy. Trip about July 27 to early Aug. I would like to give them some options in a few weeks. Thanks for your help. Larry Rogers


InquiryId :  22305  InquiryType :  Genealogy  DateAndTime :  2007-11-20 07:25:02  Status :  Replied and Resolved
Customer submitted at 2007-11-29 10:22:05

On what page does it state that 6 $350 dollars sales are needed to become FQR? I honestly can\'t find it. And I am reluctant to say anything to them until I can point them to it.
Replied By Diana M at 2007-11-29 07:57:15

Hello Vicki, It states that 6 $350.00 sales were needed. With the price change on DreamTrips, you would need at least 12. The Price for the DreamTrips is 199.00 as customer only and 298.00 with the RBS. Thanks Diana
Customer submitted at 2007-11-28 05:19:26

I'm referring to the Detailed Comp Plan ...pages 15 and 16...under FQR requirements...
Customer submitted at 2007-11-28 05:11:05

Can a rep become FQR by only selling Dreamtrips? Our group is really confused about this question... I believe you are saying that a person has to sell 12 Dreamtrips to 12 reps...to get to FQR. And that is not what the detailed comp plan says... It just says you have to have 6 active reps.
Replied By Diana M at 2007-11-26 12:19:06

Hello Vicki, We have recieved your inquiry and yes each sale is worth .5 points. You would have to sale 12, if your only selling dreamtrips. Thanks Diana
Customer submitted at 2007-11-20 07:25:02

One of my team members asked me if the new Dreamtrips price affects the ability to become FQR. He knows that you have to get 6 350 sales to become FQR. But,do you have to get twice as many Dreamtrips sales that are 199.00 to become FQR?


InquiryId :  22307  InquiryType :  Existing Reservation  DateAndTime :  2007-11-20 07:44:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 00:47:58

Hi
Please initiate a livechat with the travel department and a cruise agent will assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 07:44:55

I booked a cruise on 11-14-07, confirmation #4300276 Vincent and Maria Rizzo. Two days later,being a previous Royal Caribbean cruiser, I received a coupon in the mail that I could use for booking the same cruise that we already booked two days prior. I would like to know if I could still apply that coupon to my existing reservation or if I should cancel and rebook my trip using the coupon. I really want to use this $200 coupon! My Crown & Anchor Society member # is 308364340, and the Option Code listed on the coupon in HAOZ. Please let me know what to do. Thank you!


InquiryId :  22309  InquiryType :  General Questions  DateAndTime :  2007-11-20 07:57:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 08:32:29

Once you login, you will have to provide the passenger and credit card information, and click on the submit button down the page.

Thank you
worldventures Team
Customer submitted at 2007-11-20 07:57:58

I logged in to check the price of a dreamtrip that was \"too low to advertise\". It\'s the bermuda trip. But once I logged in I could not find a way to navigate to see it. Can you assist?


InquiryId :  22310  InquiryType :  Existing Reservation  DateAndTime :  2007-11-20 08:14:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 00:49:15

Hi
Please visit the travel site and you can use the powersearch to get the best deals available .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 08:14:37

how do I get to honeymoon packages?


InquiryId :  22311  InquiryType :  Existing Reservation  DateAndTime :  2007-11-20 08:29:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 00:51:59

Hi
You need to be referred by someone who is already a member of WorldVentures.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 08:29:45

I would like to become an independent travel agent affiliated with WorldVentures. Everytime I try to access the website to learn more about membership fees I am blocked because nobody referred me (I found out about the company through web-based research). Can you please help me. --Robert James


InquiryId :  22313  InquiryType :  New Reservation  DateAndTime :  2007-11-20 09:06:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 08:28:03

Please make sure pop up blocker is disabled.

Thank you
worldventures Team
Customer submitted at 2007-11-20 09:06:31

why can\'t I get to the booking site when I click on which flight I want to take....a \"click\" sound with \"!\" sign comes up


InquiryId :  22319  InquiryType :  Dreamtrips  DateAndTime :  2007-11-20 09:46:19  Status :  Replied and Resolved
Replied By Mike K at 2007-11-20 10:12:01

this trip is up and still available.
Customer submitted at 2007-11-20 09:46:19

Crested Butte Dream Trip page is down and I want to sign up for it. I believe today is the last day to do so.


InquiryId :  22323  InquiryType :  Existing Reservation  DateAndTime :  2007-11-20 10:07:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 00:31:02

Hi
Please specify the cruise line .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 10:07:41

Cruise - luggage tags?


InquiryId :  22324  InquiryType :  Existing Reservation  DateAndTime :  2007-11-20 10:09:52  Status :  Pending
Customer submitted at 2007-11-20 10:09:52

Raze to the ground


InquiryId :  22326  InquiryType :  All Other Commissions  DateAndTime :  2007-11-20 10:18:27  Status :  Replied and Resolved
Replied By Terri E at 2007-12-06 05:36:49

anywhere from 14-120 days. Thanks
Customer submitted at 2007-11-20 10:18:27

how long does it take too recieve commission from trips that were booked from my website.


InquiryId :  22331  InquiryType :  Magazines  DateAndTime :  2007-11-20 11:31:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 01:34:27

Hi
Please delete all cookies and temporary internet files and try again .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 11:31:10

I\'ve been trying to access your website and it keeps locking up and not completing the downloads. There is always 1 item remaining and it never finishes. This is the only website I\'m having problems with so it must be on your end Thanks


InquiryId :  22337  InquiryType :  New Reservation  DateAndTime :  2007-11-20 12:18:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 08:50:43

Please run a powersearch under vacation tab to get a quote, if you have any problem come to live chat selecting travel department or email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-11-20 12:18:13

Hello: My name is Bette. I am a LTC with WV. I have been contacted about reservations for an ALL INCLUSIVE Honeymoon to MX or Carribbean. They are willing to spend $8000.00 or less. Do you have a portal that someone can go to and research Honeymoon locations? They are also looking for PRIVACY so they are not interested in Dream Trips. Can you assist me? Bette Cassida 704-992-1385


InquiryId :  22342  InquiryType :  New Reservation  DateAndTime :  2007-11-20 13:36:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 01:15:22

Hi
Please use the powersearch and select the departure or destination city and it will take the codes .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 13:36:48

what is the airport codes for Monrovia, Liberia International Airport and the one at Accra, Ghana? Thanks.


InquiryId :  22345  InquiryType :  Existing Reservation  DateAndTime :  2007-11-20 13:46:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 00:30:37

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 13:46:10

P;ease Cancel my membership!


InquiryId :  22349  InquiryType :  Dot Biz  DateAndTime :  2007-11-20 15:38:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 01:28:26

Hi
What is the error , when you are trying to access and what url are you trying ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 15:38:18

I have not been able to get to my dot biz BO RTA Tutorial and start my other training.


InquiryId :  22350  InquiryType :  Dot Com Site  DateAndTime :  2007-11-20 15:43:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 01:29:57

Hi
If you upload your photo and text , it will show up with your photo and the welcome message.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 15:43:21

The dot com site does not seem to have may name or company name on it. Or am I just missing something?


InquiryId :  22355  InquiryType :  Existing Reservation  DateAndTime :  2007-11-20 16:44:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 00:30:08

Hi
Please give the details of the reservation .

Thank you
WorldVentures Team

Customer submitted at 2007-11-20 16:44:45

I am replying about differnt room that are offered.


InquiryId :  22356  InquiryType :  General Questions  DateAndTime :  2007-11-20 17:37:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 08:57:49

If reservation is made from the quick reservation link, it will take sometime to get updated.

Thank You
WorldVentures Team
Customer submitted at 2007-11-21 04:11:52

I have the print out of the order and I do not see a WV tracking number. It has confirmation number WCT748047844 and WCT744855093
Replied By Aruna A at 2007-11-21 01:27:50

Hi
Please give the wv tracking numbers.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 17:37:18

There were 2 bookings from my site that are not showing up, confirmation #80233010 and 83654994. Can you let me know what is going on and also how long does it take to show up?


InquiryId :  22362  InquiryType :  Dreamtrips  DateAndTime :  2007-11-20 18:30:38  Status :  Replied and Resolved
Replied By Terri E at 2007-12-06 07:04:58

Aja, thanks for your Inquiry. Your Url: readheadoverseas..your password is: m1ll1onare and you Id# 900541. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-11-20 18:30:38

I am having problems logging in. I need my password and log in information. Thanks, Aja Duniven Denver Co.


InquiryId :  22372  InquiryType :  General Questions  DateAndTime :  2007-11-20 20:25:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 01:03:59

Hi
Being an RTA , you can earn commissions through your website and can get discounts as a travel agent .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 20:25:44

What is the advantage of both my husband I being an RTA ? He purchased- Dreamtrips,RTA & RBS 39.94 I purchased - RTA & RBS 19.99 It would seem we should cancel an RTA package and keep Dreamtrips & RBS @ $19.95 mo (husb) RTA & RBS @ $19.99 mo (me)


InquiryId :  22377  InquiryType :  General Questions  DateAndTime :  2007-11-20 21:48:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 01:02:23

Hi
You need to be referred by a person who is already a member with worldventures.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 21:48:49

I would like to become a rep. how do i go about it. thanks, j


InquiryId :  22380  InquiryType :  New Reservation  DateAndTime :  2007-11-20 22:49:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 01:05:24

Hi
Please try to use the quick reservations and search .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 22:49:16

I am the RTA for this site. I have a friend who inquired about air, hotel & car rental fares from NYC to St. Bath\'s in the Carribean, from Thursday 11/22 until Monday 11/26. St. Barth\'s is not on the World Ventures list of destinations, under any drop down menu. I would like to book my friend\'s trip. What do you recommend?


InquiryId :  22381  InquiryType :  New Reservation  DateAndTime :  2007-11-20 23:03:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 01:05:07

Hi
Please try to use the quick reservations and search .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 23:03:33

I am the RTA for this site. i have a friend who wants to book a trip from NYC to St Barths in the Carribean from Thanksgiving (this Thurs) until Monday 11/26. However, St. Barth\'s is not on the destination list of any of World Ventures drop down menus. What do you recommend?


InquiryId :  22382  InquiryType :  General Questions  DateAndTime :  2007-11-20 23:15:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 01:08:04

Hi
Your user name is your member id . Please reconfirm your SSN and we will send you the password.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 23:15:44

I am a rep .I have forgotten my log in pasword.


InquiryId :  22383  InquiryType :  Existing Reservation  DateAndTime :  2007-11-20 23:27:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 00:23:25

Hi
You need to login with your member id and password. If you don\\\'t remember your password, please reconfirm the SSN and we will send you the password.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-20 23:27:52

i forgot my login sign on. please help.


InquiryId :  22388  InquiryType :  New Reservation  DateAndTime :  2007-11-21 06:31:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 22:03:15

Hi,
You need to book those seperately .

Thank You
WorldVentures Team

Customer submitted at 2007-11-21 06:31:55

want to book both hotel and car like one can do on expedia. isn\'t this possible now? Patrice


InquiryId :  22392  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-21 08:54:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 20:31:23

Can you please confirm your mailing address so that I can put a requets to issue a new DTM card.

Thank You
WorldVentures Team
Customer submitted at 2007-11-21 08:54:42

I have not recieved my dreamtrip membership card. When should I be recieving it? Thank you Sylvia Macarena


InquiryId :  22393  InquiryType :  New Reservation  DateAndTime :  2007-11-21 10:17:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 19:11:58

Please run a powersearch under vacation tab to get a quote, if you have any problem you can come to live chat selecting travel department or email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-11-21 10:17:47

I was at the training in costa mesa , ca on Saturday and I\'m looking for some help in locating a last minute deal to cancun from 11/2/07 to 11/26/07.


InquiryId :  22408  InquiryType :  New Reservation  DateAndTime :  2007-11-21 12:53:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 19:46:01

How can I help you?

Thank You
WorldVentures Team
Customer submitted at 2007-11-21 12:53:26

hellO?


InquiryId :  22409  InquiryType :  Existing Reservation  DateAndTime :  2007-11-21 12:56:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 23:08:02

Hi,
Yes, international flight tab is no longer there. You can use either the powersearch or the Quick search .

Thank You
WorldVentures Team

Customer submitted at 2007-11-21 12:56:06

Hi, I checked a international flight in the past and the computer screen has been updated. I got a more inexpensive flight by clicking on \"international flights\". But I am not seeing that option on the screen. Is that option now figured in?


InquiryId :  22410  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-21 12:56:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 19:47:38

Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thank You
WorldVentures Team
Customer submitted at 2007-11-21 12:56:27

I am needing to cancel membership Burt Rieck (405)203-4653 or email burt@fairwaygolftour.com


InquiryId :  22411  InquiryType :  Existing Reservation  DateAndTime :  2007-11-21 12:56:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 23:08:05

Hi,
Yes, international flight tab is no longer there. You can use either the powersearch or the Quick search .

Thank You
WorldVentures Team

Customer submitted at 2007-11-21 12:56:28

Hi, I checked a international flight in the past and the computer screen has been updated. I got a more inexpensive flight by clicking on \"international flights\". But I am not seeing that option on the screen. Is that option now figured in?


InquiryId :  22423  InquiryType :  New Reservation  DateAndTime :  2007-11-21 14:50:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 20:02:29

Could you please be clear on what the problem is ?

Thank You
WorldVentures Team
Customer submitted at 2007-11-21 14:50:57

I am having trouble finding a flight


InquiryId :  22427  InquiryType :  Flight  DateAndTime :  2007-11-21 16:39:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 23:05:56

Hi,
Yes, you will redirected to the particular airline site and there the rules will be shown . You can check there. For the powersearch to work ,you need to use IE and delete temporary internet files and try .

Thank You
WorldVentures Team

Customer submitted at 2007-11-21 16:39:22

i would like assistance, to be sure i can get a refundable tiket. i was told if i contacted the actual airline at time off booking i could do that. but still use world ventures. also having problems getting the power serch to work. i\'v downloaded it. but dose not show up


InquiryId :  22438  InquiryType :  Existing Reservation  DateAndTime :  2007-11-21 18:44:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 22:40:50

Hi,
Please give the details of the reservation .

Thank You
WorldVentures Team

Customer submitted at 2007-11-21 18:44:31

how solid is the reservation? i want to hold with my credit card-but pay in cash? Can I do this


InquiryId :  22439  InquiryType :  Existing Reservation  DateAndTime :  2007-11-21 19:27:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 22:51:56

Hi,
The hotel name is Extended StayAmerica New Orleans - Metairie,Location:3300 I-10 S. Service Rd. W., Metairie, LA 70001

Thank You
WorldVentures Team

Customer submitted at 2007-11-21 19:27:35

what is the hotel name for reservation number grpsh212393b. it did not give us the name of the hotel on the email


InquiryId :  22440  InquiryType :  Magazines  DateAndTime :  2007-11-21 19:34:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 20:15:58

Login to your .biz site back office. click on the Magazine link under Marketing tab and click on the Magazine dashboard link and click on the payment update tab on the page.

Thank You
WorldVentures Team
Customer submitted at 2007-11-21 19:34:33

How do I change to a different credit card for the autoship magazines?


InquiryId :  22442  InquiryType :  New Reservation  DateAndTime :  2007-11-21 20:22:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-21 20:19:26

Please run a powersearch under hotels tab to get a quote, if you have any problem you can come to live chat selecting travel department.

Thank You
WorldVentures Team
Customer submitted at 2007-11-21 20:22:04

I am trying to find any room 20 miles around Eugene Oregon June 26th thru July 3rd. I am a senior citizen and there will be 1 other adult. We need two double or queen beds in the room. Can you please help me


InquiryId :  22447  InquiryType :  General Questions  DateAndTime :  2007-11-21 21:03:21  Status :  Replied and Resolved
Customer submitted at 2007-11-21 21:03:21

Booked flight for 11/23/2007 through my website and it didn\'t post for commission. Trip Id Number 708983867565. Also trip posted in June also had two airline tickets besides the car rental. As an agent I shouldn\'t I get credit for these trips?


InquiryId :  22450  InquiryType :  compliance  DateAndTime :  2007-11-21 21:59:15  Status :  Pending
Customer submitted at 2007-11-21 21:59:15
Submit current ads, website content, URL for review and approval
I signed up with godaddy.com to automatically forward "www.tbto.biz" and "www.tbto.net" to my worldventures .biz and .com sites. Can I use them on my business cards?


InquiryId :  22451  InquiryType :  Flight  DateAndTime :  2007-11-22 01:25:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-21 23:51:05

Hi,
Please delete cookies and temporary internet files and try to search again .

Thank You
WorldVentures Team

Customer submitted at 2007-11-22 01:25:24

why does this take so &*$#ING long to serch for flights on here? PLEASE write or CALL me a.s.a.p.


InquiryId :  22455  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 08:37:54  Status :  Pending
Customer submitted at 2007-11-22 08:37:54

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InquiryId :  22456  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 08:41:37  Status :  Pending
Customer submitted at 2007-11-22 08:41:37

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InquiryId :  22457  InquiryType :  Dreamtrips  DateAndTime :  2007-11-22 08:42:24  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:30:44

Thank you, we will make that change today.
Customer submitted at 2007-11-22 08:42:24

You have the date wrong on th June 18th Tortolla- British Island trip. It says May 18th - MAY 22 when you open it up.


InquiryId :  22458  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 08:50:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-22 18:18:01

Hi,
May I know your inquiry please ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-22 08:50:04

My name is Bishop Dr. Nicholas C. Zanni,from South Africa. I have been trying to contact Bishop Bass and my email is getting through. bishop@executivemail.co.za


InquiryId :  22460  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-22 10:51:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-22 18:41:54

May I know which browser are you using?

Thank You
WorldVentures Team
Customer submitted at 2007-11-22 10:51:50

The download for the toolbar does not work. The link downloads a generic toolbar application. They are trying to sell licenses.


InquiryId :  22463  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 11:15:33  Status :  Pending
Customer submitted at 2007-11-22 11:15:33

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InquiryId :  22464  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 11:18:59  Status :  Pending
Customer submitted at 2007-11-22 11:18:59

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InquiryId :  22466  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 14:00:30  Status :  Pending
Customer submitted at 2007-11-22 14:00:30

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InquiryId :  22467  InquiryType :  Dreamtrips  DateAndTime :  2007-11-22 14:28:31  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:34:02

sorry, you will be on your own to get to DFW for the Cozumel trip, all air is from this airport. You can purchase the land only package and fly from your home town.
Customer submitted at 2007-11-22 14:28:31

if a dream trip that includes air but from just one airport can you change the airport without the price change or how does that work


InquiryId :  22469  InquiryType :  Dreamtrips  DateAndTime :  2007-11-22 15:25:31  Status :  Replied and Resolved
Customer submitted at 2007-11-27 22:00:41

you can disregard I had this taken care of. Thank you, JoAnn
Replied By Mike K at 2007-11-27 14:34:39

Please provide more information, which trip did you purchase?
Customer submitted at 2007-11-22 15:25:31

I accidently moved forward on a trip and it gave me a booking ID# AOP3Y6 d. Please cancel this this was done in error. Thank you, JoAnn Breshears


InquiryId :  22474  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 16:31:45  Status :  Pending
Customer submitted at 2007-11-22 16:31:45

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InquiryId :  22475  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 16:34:09  Status :  Pending
Customer submitted at 2007-11-22 16:34:09

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InquiryId :  22477  InquiryType :  Dot Biz  DateAndTime :  2007-11-22 18:12:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-22 17:42:37

Hi,
Please login to your dot biz and go to the support link and then go to replicated website and change the url there.

Thank You
WorldVentures Team

Customer submitted at 2007-11-22 18:12:33

I did not want the name given to me. How do I change my url sub name? it is now jaygeraldi.worldventures.com i want vacationhistory.worldventures.com


InquiryId :  22480  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 19:12:46  Status :  Pending
Customer submitted at 2007-11-22 19:12:46

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InquiryId :  22481  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 19:14:17  Status :  Pending
Customer submitted at 2007-11-22 19:14:17

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InquiryId :  22487  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 21:56:44  Status :  Pending
Customer submitted at 2007-11-22 21:56:44

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InquiryId :  22490  InquiryType :  Existing Reservation  DateAndTime :  2007-11-22 22:49:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 19:24:29

Hi,
Please login to your dot com site and click on the link \\\" See bookings from my site \\\" and you can find the details there.

Thank You
WorldVentures Team

Customer submitted at 2007-11-22 22:49:07

Where can I find information about commisions booked on my webpage?


InquiryId :  22493  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 00:35:02  Status :  Pending
Customer submitted at 2007-11-23 00:35:02

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InquiryId :  22494  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 03:24:50  Status :  Pending
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InquiryId :  22495  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 03:27:47  Status :  Pending
Customer submitted at 2007-11-23 03:27:47

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InquiryId :  22500  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 08:29:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 19:27:24

Hi,
Please contact the airlines or the vendor you are booked with and check to find whether the ticket type can be changed or not.

Thank You
WorldVentures Team

Customer submitted at 2007-11-23 08:29:26

I need to cancel the fedex delivery of the tickets to the California address on this reservation. I want an e ticket instead. Thank you


InquiryId :  22501  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 08:32:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 19:26:46

Hi,
The office is closed at the moment. Please call our customer support number 972 805 9600 in the morning between 8am to 8pm or initiate a livechat with the Client Services Department.

Thank You
WorldVentures Team

Customer submitted at 2007-11-23 08:32:29

Need someone to call me. 620-332-4806 Have been talking to Randy Walker. It\'s about set sail pass for trip 11-26


InquiryId :  22506  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 08:50:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:52:17

Hi,
Please initiate a livechat between 8am to 8pm tomorrow and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-23 08:50:30

Where can I find my dreamtrip itinerary to cancun in December? I don\'t recall dates and inclusions? Thanks.


InquiryId :  22507  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 09:03:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:50:14

Hi,
Please call the specific airlines and give the details of your resrvation so that they can confirm.

Thank You
WorldVentures Team

Customer submitted at 2007-11-23 09:03:00

I was send a confirmation email that directs me to http://go.travelpn.com/asp/TripRetrieve.do?Service=TPN&affiliateId;=10018228 When I go to this website it asks for my trip id and email address however it will not accept the information and tells me to call Trip Tailor Vacation Support line. They have advised me that they cannot help me. Please help. I need to obtain my reservation information and e tickets. Andrea


InquiryId :  22508  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 10:00:27  Status :  Pending
Customer submitted at 2007-11-23 10:00:27

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InquiryId :  22518  InquiryType :  Dreamtrips  DateAndTime :  2007-11-23 12:16:50  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:46:45

We had to adjust the price for the fuel sircharge the cruiseline is charging per person, this is not our policy but that of the cruiseline.
Replied By Mike K at 2007-11-27 14:35:44

We made the adjustment for the fuel sircharge per person that the cruiseline is charging all passengers, this is a cruiseline policy and not ours.
Customer submitted at 2007-11-23 12:16:50

Last week the Alaska Cruise was priced at $686 for members. Today it is at $733. Does this alway change??


InquiryId :  22520  InquiryType :    DateAndTime :  2007-11-23 12:42:14  Status :  Pending
Customer submitted at 2007-11-23 12:42:14

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InquiryId :  22521  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 12:43:36  Status :  Pending
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InquiryId :  22526  InquiryType :  General Questions  DateAndTime :  2007-11-23 13:52:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 17:25:48

it, was Replied By Aruna A at 2007-11-21 \\\"Hi Please try to use the quick reservations and search .\\\"

Thank You
WorldVentures Team
Customer submitted at 2007-11-23 13:52:20

I have submitted queries in the past and I have not received any response. Please respond to my e-mail or cell phone number.


InquiryId :  22527  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 14:06:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 19:01:17

Hi,
Please use your member id and password to login . If you need to check your password again, please reconfirm your SSN and we will send it to you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-23 14:06:53

I am trying to access the worldventures power search and i am logging in and my info won\'t let me in. Can you send me my info please or do i need to set up another acct.?


InquiryId :  22530  InquiryType :  New Reservation  DateAndTime :  2007-11-23 14:40:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 17:31:15

You can call our customer service at 972-805-9600.

Thank You
WorldVentures Team
Customer submitted at 2007-11-23 14:40:29

I cannot seem to get your site buttons to work in as much as days included etc. Do you not have a phone number that I can talk with a live human being?


InquiryId :  22531  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 15:12:49  Status :  Pending
Customer submitted at 2007-11-23 15:12:49

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InquiryId :  22533  InquiryType :  New Reservation  DateAndTime :  2007-11-23 15:38:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 17:39:05

Which button doesn\\\'t work?

Thank You
WorldVentures Team
Customer submitted at 2007-11-23 15:38:47

I cannot seem to get your site buttons to work in as much as days included etc. Do you not have a phone number that I can talk with a live human being?


InquiryId :  22534  InquiryType :  Dreamtrips  DateAndTime :  2007-11-23 16:07:56  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:37:31

Sorry, this trip is completely sold out and there have not been any cancelations.
Customer submitted at 2007-11-23 16:07:56

If there is any availability on the MSC Lirica Western Carribean Dec 14-21 8 day Cruise. I would like to know. I am only one person and can fill a spot if there is any availability. Please let me know


InquiryId :  22535  InquiryType :  Dreamtrips  DateAndTime :  2007-11-23 16:09:53  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:38:12

There is availability on that trip, feel free to sign up.
Customer submitted at 2007-11-23 16:09:53

I am available for the Bahamas 5 day royal carribean cruise ship


InquiryId :  22536  InquiryType :  Dreamtrips  DateAndTime :  2007-11-23 16:10:59  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:38:59

This trip has already sailed.
Customer submitted at 2007-11-23 16:10:59

i am available for the Baja Mexico 4 day cruise ship


InquiryId :  22543  InquiryType :  Dreamtrips  DateAndTime :  2007-11-23 18:05:36  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:40:53

There is a link under SHIP HIGHLIGHTS that will bring up the itinerary for each cruise.
Customer submitted at 2007-11-23 18:05:36

why don\'t the alaska and pueto rico cruises include the ports of call?? on this new site.


InquiryId :  22544  InquiryType :  Dreamtrips  DateAndTime :  2007-11-23 18:05:58  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:41:40

There is a link under the ship highlights section of the description page for each cruise.
Customer submitted at 2007-11-23 18:05:58

why don\'t the alaska and pueto rico cruises include the ports of call?? on this new site.


InquiryId :  22545  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 18:09:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:24:03

Hi,
Please use powersearch to get the best deals available on the travel website .

Thank You
WorldVentures Team

Customer submitted at 2007-11-23 18:09:43

I\'m trying to book a hotel in EIS for one night Jan 12-Jan 13th.


InquiryId :  22548  InquiryType :  Dreamtrips  DateAndTime :  2007-11-23 19:49:09  Status :  Replied and Resolved
Replied By Terri E at 2007-12-05 14:21:17

DUPLICATE.
Customer submitted at 2007-11-23 19:49:09

member id # 910442-Leo Burgos is trying to book a dream trip and his member id comes up as invalid when he try\'s to log into dream trips. Please fix this he just signe dup on 11/17/07 and now he can not acess/use his dream trip membership


InquiryId :  22550  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 20:11:07  Status :  Pending
Customer submitted at 2007-11-23 20:11:07

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InquiryId :  22553  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 21:11:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:35:40

Hi,
Your reservation is confirmed and the confirmation email has been sent to you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-23 21:11:26

is this booking confirmed?


InquiryId :  22554  InquiryType :  New Reservation  DateAndTime :  2007-11-23 21:22:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 17:54:11

We will lauch it this week.

Thank You
WorldVentures Team
Customer submitted at 2007-11-23 21:22:08

Where do I find the access to the new condos available thru RCI... Thanks, Debbie


InquiryId :  22556  InquiryType :  New Reservation  DateAndTime :  2007-11-23 22:12:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 18:00:02

We do not search Japanese website, but only US websites.

Thank You
WorldVentures Team
Customer submitted at 2007-11-23 22:12:32

How come I can not find cheap fare from LAX to Tokyo? I can find much better price from Japanese travel site. This is very serious problems because your company made promise I can get lowest price from any other website. I also did try to find domestic flights but did not find better deals. I do need a explanation.


InquiryId :  22557  InquiryType :  Existing Reservation  DateAndTime :  2007-11-23 22:48:50  Status :  Pending
Customer submitted at 2007-11-23 22:48:50

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InquiryId :  22558  InquiryType :  All Other Commissions  DateAndTime :  2007-11-23 22:52:13  Status :  Replied and Resolved
Replied By Terri E at 2007-11-24 07:05:07

Hideki, thanks for your Inquiry. There is no commissions on domestic flights, and we do pay for International flights, but the pay is based on the vendor, amount paid will be determined after the flight has been taken. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-11-23 22:52:13

How do I receive when I book international flight from Tokyo to LAX? Plus, how much for the domestic flights?


InquiryId :  22561  InquiryType :  Magazines  DateAndTime :  2007-11-24 06:14:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 18:01:26

Can I have the tracking id of the bookings that you did not receive commission for?

Thank You
WorldVentures Team
Customer submitted at 2007-11-24 06:14:36

i am a rep in looking over the bookings i made i have not received commissions on 3 they are blank will i get paid on these how long does it take to show up and call you please explain to me how much i have made so far and what can i do with 10 travel points thank you


InquiryId :  22566  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-24 09:04:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 18:03:33

Can I have your member id?

Thank You
WorldVentures Team
Customer submitted at 2007-11-24 09:04:19

I really need my RTA card and have not received it. Please let me know what I need to do to get it ASAP. We have a trip this month and I need it!!


InquiryId :  22568  InquiryType :  New Reservation  DateAndTime :  2007-11-24 10:30:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 18:06:49

I can see only one confirmed hotel reservation for the passenger name.

Thank You
WorldVentures Team
Customer submitted at 2007-11-24 10:30:05

What is the problem here, I have asked if this trip is booked several times...I need to know now so I can book something else if this is not going to go....Please let me know asap....Thanks, Shane this booking is for Dean Betts for a hotel room in Las Vegas, NV


InquiryId :  22572  InquiryType :  Existing Reservation  DateAndTime :  2007-11-24 11:28:10  Status :  Pending
Customer submitted at 2007-11-24 11:28:10

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InquiryId :  22573  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-24 11:29:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 18:10:45

We do search hotels.com website, and the price should be identical or slightly higher due tax calculation.

Thank You
WorldVentures Team
Customer submitted at 2007-11-24 11:29:39

I used the power search toolbar for the Bahia REsort in San Diego. The price on Hotesl.com was lower. Why is that?


InquiryId :  22574  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-24 11:38:07  Status :  Replied and Resolved
Customer submitted at 2007-11-24 11:38:07

I used the PowerSearch toolbar to search the Bahia Resort in San Diego. Hotels.com had a lower rate. Did I miss something?


InquiryId :  22575  InquiryType :  Dreamtrips  DateAndTime :  2007-11-24 11:47:04  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:50:13

The itinerary is now available under the trip highlights section of the description page for each cruise.
Customer submitted at 2007-11-24 11:47:04

Requesting Dream trip The pacfic mexico cruie itenerary: markcrespin@ca.rr.com


InquiryId :  22576  InquiryType :  Existing Reservation  DateAndTime :  2007-11-24 11:49:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:17:06

Hi,
If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2007-11-24 11:49:32

Hi. I just recently purchased tickets from Madsion, WI to Vail, CO and still have not received a confirmation email or the e-tickets. I used my father\'s credit card (Laurence W Trotter II) and the tickets are for Michael Trotter and L Matthew Matter. Is this normal for it to take this long to receiver a confirmation or the e-tickets?


InquiryId :  22578  InquiryType :  Magazines  DateAndTime :  2007-11-24 12:34:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 18:41:06

You will have to submit the sale and transfer form available under the support request/online form link under support tab of your .biz site back office.

Thank You
WorldVentures Team
Customer submitted at 2007-11-24 12:34:23

I would like to download a form to sell a position under me currently occupied by my children.


InquiryId :  22583  InquiryType :  New Reservation  DateAndTime :  2007-11-24 13:36:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 18:48:10

Please run a powersearch under vacation tab to get a quote and if you have any problem please email the enquiry to travel@worldventures.com.

Thank You
WorldVentures Team
Customer submitted at 2007-11-24 13:36:05

Having trouble booking. need to book 4 vacations from oak to fco. I know exactly which package we want. Oak to Fco 11/23- 11/30. Leaves oak either 10:54am or 1:52pm and must arrive fco by 6pm on 11/24. I beleive the hotel was a Westin in Rome Don\'t have my Member id on me


InquiryId :  22591  InquiryType :  Flight  DateAndTime :  2007-11-24 15:40:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:18:46

Hi,
You can call and check with the specific airlines you want to book with .

Thank You
WorldVentures Team

Customer submitted at 2007-11-24 15:40:22

I would like to know if there are any airlines that let children 5 years of age fly without an adult.


InquiryId :  22593  InquiryType :  New Reservation  DateAndTime :  2007-11-24 16:08:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 18:53:37

Please run a powersearch under flight tab to get the best deal on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-11-24 16:08:31

Our daughter is Jennifer Favela and recommended we contact you for flying to Texas for Christmas from Seattle. She called last week and said you found flights lvg Dec 19 & returning Dec 29 on Alaska for $669. The best I\'m finding online now is $362, and I know time has gone by. We are a bit flexible with travel dates +/- a couple of days, so I wonder if you can still get those fares, and if so, what times, nonstop, etc. Thank you! Suzanne


InquiryId :  22594  InquiryType :  Dreamtrips  DateAndTime :  2007-11-24 16:32:20  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:50:56

We are working to get that feature restored to the new website.
Customer submitted at 2007-11-24 16:32:20

The Dreamtrips used to have a percentage of what was left for booking. With the new upgrade it is no longer there. How can I find out what is left for a certain trip? I want to book two more trips but, I would like to wait until after the first of the year if I can. If I was able to see waht was left on the trip I might would have to do it sooner. Thanks, Marcus


InquiryId :  22596  InquiryType :  Dreamtrips  DateAndTime :  2007-11-24 18:03:04  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:51:44

www.world.worldventuresdreamtrips.com will show all the listed trips.
Customer submitted at 2007-11-24 18:03:04

I am member. Where can I find the list of dreamtrips available ?


InquiryId :  22601  InquiryType :  Dot Com Site  DateAndTime :  2007-11-24 18:41:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-26 22:30:17

user id is your member id and not the url.

Thank You
WorldVentures Team
Customer submitted at 2007-11-26 18:54:15

user id: fallingstartravel password: tindell66 I can log into my .biz, just not my dot.com
Replied By risaf risaf at 2007-11-25 19:01:27

May I know what is the user id and password you are trying to use?

Thank You
WorldVentures Team
Customer submitted at 2007-11-24 18:41:14

I can't log in to my site. It says my log in ID or password is incorrect. When I try to submit a request for my password, it says I'm using the incorrect user ID.


InquiryId :  22602  InquiryType :  Dreamtrips  DateAndTime :  2007-11-24 18:43:14  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:53:44

Please contact the agent working that trip, Robyn Gabbard, for assistance with this trip. r.gabbard@worldventures.com
Customer submitted at 2007-11-24 18:43:14

I am having some diffuculty understanding the logistics of the dreamtrips without a full itenerary. For instance the wine tasting in March is 4 days three nights but not sure when I should schedule a plane to arrive in time. Are the wine tours each of the four days or just a couple of them? When would they return to the city - that would be good to know so we can make reservations for dinner or site seeing. Thanks in advance for your assistance!


InquiryId :  22605  InquiryType :  Flight  DateAndTime :  2007-11-24 19:14:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:21:22

Hi,
Please use the powersearch or the quick search to get the best available deals on the website.

Thank You
WorldVentures Team

Customer submitted at 2007-11-24 19:14:45

i emailed about a ticket to liberia one from boston and one from minneapolis, both to liberia with minimal stops. if you could get back to me asap with a quote that would be great. i have recently started this business. i tried the search on the flight search but nothing came up. alot of international destinations do not come up with anything, so if i am doing something wrong can you tell me. thanks, sundeep patel


InquiryId :  22609  InquiryType :  New Reservation  DateAndTime :  2007-11-24 20:10:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 19:04:38

Once your enrollment is complete you can avail the benefits of the membership.

Thank You
WorldVentures Team
Customer submitted at 2007-11-24 20:10:14

I just signed up for the $199 membership...when can I take advantage of the vacation pckg offers & how?


InquiryId :  22613  InquiryType :  Existing Reservation  DateAndTime :  2007-11-24 23:36:27  Status :  Pending
Customer submitted at 2007-11-24 23:36:27

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InquiryId :  22615  InquiryType :  Existing Reservation  DateAndTime :  2007-11-25 08:44:45  Status :  Pending
Customer submitted at 2007-11-25 08:44:45

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InquiryId :  22619  InquiryType :  Existing Reservation  DateAndTime :  2007-11-25 09:23:32  Status :  Pending
Customer submitted at 2007-11-25 09:23:32

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InquiryId :  22623  InquiryType :  Existing Reservation  DateAndTime :  2007-11-25 11:13:32  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:13:24

Hi,
Please contact EarnVacations at 949-916-4365 to cancel .

Thank You
WorldVentures Team

Customer submitted at 2007-11-25 11:13:32

cancel my \'earnvacations account\' only


InquiryId :  22625  InquiryType :  Existing Reservation  DateAndTime :  2007-11-25 11:49:36  Status :  Pending
Customer submitted at 2007-11-25 11:49:36

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InquiryId :  22626  InquiryType :  Dreamtrips  DateAndTime :  2007-11-25 11:54:21  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:54:26

This trip departs from San Jaun Puerto Rico.
Customer submitted at 2007-11-25 11:54:21

You have a dreamtrip listed for Sept 28-Oct 5 for Puerto Rico. What is the departure port?


InquiryId :  22627  InquiryType :  Existing Reservation  DateAndTime :  2007-11-25 12:01:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:22:55

Hi,
For flight reservations, you need to contact the airline or the vendor directly to check .

Thank You
WorldVentures Team

Customer submitted at 2007-11-25 12:01:36

I have already sent one email about my situation and this needs immediate attention. I booked a flight from Madison to Vail, CO late Thursday evening and never received a confirmation on the tickets. Something went wrong with my computer shorty after I made the reservation and it restarted. I was unable to record my booking ID number but it was made through www.trotteradventures.worldventures.com Come someone please let me know if I booked the tickets, and if so when I will receive a confirmation email or the tickets??


InquiryId :  22628  InquiryType :  Existing Reservation  DateAndTime :  2007-11-25 12:03:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:06:47

Hi,
Please contact American airlines or the vendor directly with which you booked and they will confirm your reservation .

Thank You
WorldVentures Team

Customer submitted at 2007-11-25 12:03:30

I booked two airline e-tickets with American Airline on Thursday the Nov 22, 2007 and have not recieved my email confirmation or e-tickets. What do I do?


InquiryId :  22634  InquiryType :  Existing Reservation  DateAndTime :  2007-11-25 14:11:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:08:13

Hi,
Livechat is working from 8am to 8pm Monday to Friday . For air reservations, you need to contact the vendor or the airline directly as we provide you only with the search engine to get the best available fares.

Thank You
WorldVentures Team

Customer submitted at 2007-11-25 14:11:10

I fixed this problem by calling American Airlines. Your 24/7 live chat tech support surely isn\'t 24/7. I tried multiple times and there was no representative online. I will not be using your website to book airline tickets anymore.


InquiryId :  22635  InquiryType :  Reactivation  DateAndTime :  2007-11-25 14:57:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-25 19:17:27

I don\\\'t see a payment update request, was it for magazine subscription or monthly membership dues?

Thank You
WorldVentures Team
Customer submitted at 2007-11-25 14:57:04

Hi, I recently changed my payment information due to a change in banking sites. I tried to make a payment to ensure that I was not dropped or to at least make sure that I was requalified. I am not sure that I did this successfully. Can someone please walk me through this process or check on it for me. ID # 890991 Thank you, Debi


InquiryId :  22638  InquiryType :  Dreamtrips  DateAndTime :  2007-11-25 15:03:49  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:55:45

This will be a charter flight and we do not have that itinerary yet.
Customer submitted at 2007-11-25 15:03:49

What time we have to leave from DFW(texas) for the trip to Cozumel and what time is the return form there? So I can book the flight for us to get there before it?


InquiryId :  22645  InquiryType :  Magazines  DateAndTime :  2007-11-25 16:45:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 20:10:36

Hi,
Please call our membership cancellation department at 972 805 9954.

Thank You
WorldVentures Team

Customer submitted at 2007-11-25 16:45:39

need a contact number to call to deactivate a member on my team


InquiryId :  22646  InquiryType :  Dreamtrips  DateAndTime :  2007-11-25 16:59:36  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:56:06

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-11-25 16:59:36

please add where the cruise\'s are leaving, also how do you find the price? i have logged in and i still don\'t see the price, i have to hit the book this trip to see the price. please explain. i would like to book two cabins on a cruise how do i do this?


InquiryId :  22650  InquiryType :  Existing Reservation  DateAndTime :  2007-11-25 17:48:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 18:08:48

Hi,
That member should call and cancel the membership .

Thank You
WorldVentures Team

Customer submitted at 2007-11-25 17:48:00

i need help to deactivate a member off my team please give the necessary steps to take


InquiryId :  22657  InquiryType :  Existing Reservation  DateAndTime :  2007-11-25 19:27:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:33:15

Hi,
Please login with your member id and the password as stanfield1234 and you can access your site.

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 10:32:05

Hi guys,here is my member ID#909704 and my SSN#076-46-9484.Could you please send me my access code or password,so I can get into my backoffice.Thank you Jonathan
Replied By Aruna A at 2007-11-26 23:51:40

Hi,
Please reconfirm your SSN again . The one you gave is different from the records.

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 08:32:38

Hi,guys here is my SSN:076-46-948 and my member ID:909704.Talk to you soon Jonathan Stanfield
Replied By Aruna A at 2007-11-25 18:09:32

Hi,
Please reconfirm your SSN and the member id and we will send you the password.

Thank You
WorldVentures Team

Customer submitted at 2007-11-25 19:27:38

Hello, I am unable to access my backoffice. We need a password. Please advise. thanks


InquiryId :  22660  InquiryType :  Dreamtrips  DateAndTime :  2007-11-25 20:01:01  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 14:57:39

Which trip are you inquiring about? Please provide more information.
Customer submitted at 2007-11-25 20:01:01

How do I arrange for travel vouchers from the airport to the port and vice versa?


InquiryId :  22667  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-25 20:39:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-25 19:51:16

Hi,
When did you upload ? We cannot see any photo uploaded. You need to login to your dot biz site and go to RTA and then RTA home and RTA card status and you need to upload your photo there .

Thank You
WorldVentures Team

Customer submitted at 2007-11-25 20:39:43

I have downloaded my picture on my website for approval. When can I expect my RTA card?


InquiryId :  22676  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 00:34:36  Status :  Pending
Customer submitted at 2007-11-26 00:34:36

ann marino athletic shoes [url=http://users3.nofeehost.com/wpages/ann-marino-athletic-shoes.html]ann marino athletic shoes[/url] ann marino baby shoes [url=http://users3.nofeehost.com/wpages/ann-marino-baby-shoes.html]ann marino baby shoes[/url] ann marino bags [url=http://users3.nofeehost.com/wpages/ann-marino-bags.html]ann marino bags[/url] Off the record


InquiryId :  22678  InquiryType :  Dreamtrips  DateAndTime :  2007-11-26 01:34:33  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 15:00:12

Please use powersearch to assist you in this booking.
Customer submitted at 2007-11-26 01:34:33

having hardtime to book a flight


InquiryId :  22682  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 07:11:49  Status :  Pending
Customer submitted at 2007-11-26 07:11:49

elder beerman antique furniture [url=http://users3.nofeehost.com/howtose/index.html]elder beerman antique furniture[/url] elder beerman hardware [url=http://users3.nofeehost.com/howtose/index1.html]elder beerman hardware[/url] elder beerman antique furniture [url=http://users3.nofeehost.com/howtose/index2.html]elder beerman antique furniture[/url] Godfrey Daniel


InquiryId :  22691  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 09:41:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:44:09

Hi,
Please login to your dot biz site and submit the payment update form online and we will process it.

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 09:41:21

I need to give WV a new credit card number to bill each month. The exhisting credit card has been cancelled.


InquiryId :  22696  InquiryType :  New Reservation  DateAndTime :  2007-11-26 11:01:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-26 19:56:10

We will not be able to give guarantee until the purchase is confirmed,your credit card will not be charged until the reservation is confirmed.

Thank You
WorldVentures Team
Customer submitted at 2007-11-26 11:01:38

APRIL 2 THRU APRIL 5, AT WESTIN CHARLOTTE, NC...QUESTION ANY OTHER WEBSITE WE HAVE LOOKED AT SAYS NO HOTELS AVAILABLE BUT WHEN I GO TO WORLD VENTURES YOU GUYS HAVE DATE AVAILABLE, WHAT IS GURANTEE THAT WE WILL HAVE A HOTEL IF WE BOOK THRU YOU?


InquiryId :  22699  InquiryType :  Magazines  DateAndTime :  2007-11-26 11:24:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-26 20:01:49


Replied By risaf risaf at 2007-11-26 20:01:41

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-26 11:24:22

I would like to become a business affiliate. I would like to have my own web site to start working from home. How can I get started? Thank you


InquiryId :  22705  InquiryType :  Flight  DateAndTime :  2007-11-26 12:10:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:47:31

Hi,
Since it is a flight reservation , you need to contact the airline or the vendor it is booked with . They will confirm the reservation if you give the travel details.

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 12:10:05

i\'m an independent representative, and last week i helped a friend purchase a set of plane tickets, round-trip(LAX-SFO) leaving on Dec 14, returning Dec 16....as of today, they haven\'t received an email confirmation, though, the last screen mentioned that it had already been sent....i didnt have access to a printer, and didn\'t write down the booking number....can please assist on this matter? The name of the passengers are, Guillermo Villasenor and Amy Ortiz


InquiryId :  22710  InquiryType :  Dreamtrips  DateAndTime :  2007-11-26 12:58:07  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 15:03:39

please contact the agent working that trip, April Devoe, for all assistance with that booking. a.devoe@worldventures.com
Customer submitted at 2007-11-26 12:58:07

I am going to book the Alaska dream trip. One option for a room is a suite that holds up to 8 people. Do the 8 people have to be dream trip members? or can I invite my young adult children who no longer live with us ? and how much would they have to pay for the trip?


InquiryId :  22712  InquiryType :  New Reservation  DateAndTime :  2007-11-26 13:02:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-26 21:19:02

Please use our powersearch to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2007-11-26 13:02:29

I\'m interested in repositioning cruises in spring 2008


InquiryId :  22719  InquiryType :  Dreamtrips  DateAndTime :  2007-11-26 13:46:01  Status :  Replied and Resolved
Replied By Mike K at 2007-11-27 13:35:26

It is 269.99 + tax for a group of 6 total...it is not 269.99 per person as it appears. We are aware of that little glitch...and it is being worked on as we speak.
Customer submitted at 2007-11-26 13:46:01

The Orlando Dreamtrip in May of 2008 says that it is not a per person rate when you look at the ad...but when you login to book it...it is a per person rate and puts 269 in each person slot. Now we are curious... is it a per person rate?


InquiryId :  22722  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 13:54:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:45:10

Hi,
Your member id is 900993 .

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 13:54:46

Hello, I have lost my ID# Can you please send it to me. I came aboard in mid sept. Galaxy FLP Mike Goers Affiliate


InquiryId :  22726  InquiryType :  Dreamtrips  DateAndTime :  2007-11-26 14:34:30  Status :  Replied and Resolved
Replied By Terri E at 2007-12-04 12:06:29

Tanya, thanks for your Inquiry. We have sent you a welcome letter 12/4/07. We do apoligize if you haven\\\'t received one. Thanks
Customer submitted at 2007-11-26 14:34:30

I forgot my username/password to login to Dreamtrips - I signed up on 11/20 and haven\'t gotten any emails or anything. My order number is #1000509826


InquiryId :  22727  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 14:48:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:42:33

Hi,
Please contact the respective airlines and they will be able to assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 14:48:10

i had a problem booking a flight on thursday. they claimed the \"billing adress did not match my credit card\" now i booked againe and on my confermation page. they did not write my stae \"IL\" so wondering if this could be the problem. i remember it did the same last time thanks. violet


InquiryId :  22728  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 14:49:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:42:05

Hi,
Please contact the respective airlines and they will be able to assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 14:49:02

i had a problem booking a flight on thursday. they claimed the \"billing adress did not match my credit card\" now i booked againe and on my confermation page. they did not write my stae \"IL\" so wondering if this could be the problem. i remember it did the same last time thanks. violet


InquiryId :  22729  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 14:49:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:42:16

Hi,
Please contact the respective airlines and they will be able to assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 14:49:52

i had a problem booking a flight on thursday. they claimed the \"billing adress did not match my credit card\" now i booked againe and on my confermation email. they did not write my stae \"IL\" so wondering if this could be the problem. i remember it did the same last time thanks. violet


InquiryId :  22730  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 14:50:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:41:34

Hi,
Please contact the respective airlines and they will be able to assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 14:50:44

i had a problem booking a flight on thursday. they claimed the \"billing adress did not match my credit card\" now i booked againe and on my confermation email. they did not write my stae \"IL\" so wondering if this could be the problem. i remember it did the same last time thanks. violet


InquiryId :  22731  InquiryType :  Flight  DateAndTime :  2007-11-26 14:55:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:38:50

Hi,
Please contact the respective airlines and they will be able to assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 14:55:39

i had a problem booking a flight on thursday. they claimed the \"billing adress did not match my credit card\" now i booked againe and on my confermation email. they did not write my stae \"IL\" so wondering if this could be the problem. i remember it did the same last time thanks. violet


InquiryId :  22737  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 15:27:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:39:31

Hi,
May I know your query please ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 15:27:00

Hey, this is julius aunt Sandy we wanted to send you your CD please email me your address to velezsandy@embarqmail.com


InquiryId :  22751  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 18:25:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:35:17

Hi,
Please initiate a livechat with the travel department so that we can check it when you are online.

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 18:25:16

Responding to your email informing me of non-availability of my hotel chosen. Do you have any deals that include airfare from Yuma to Vegas Dec. 6 - 9? Santa Fe Station was my choice but not avail. (Tracking #GRPKZ215649V)


InquiryId :  22755  InquiryType :  Existing Reservation  DateAndTime :  2007-11-26 18:39:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:40:26

Hi,
Please login to your dot biz site and Click on the RTA link --> RTA home and then RTA card status and go down the page and you can find the link to upload the photo .

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 18:39:18

how do i upload my pic?for my rt card


InquiryId :  22757  InquiryType :  General Questions  DateAndTime :  2007-11-26 18:47:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-26 21:54:48

It will be mailed out in the next batch.

Thank You
WorldVentures Team
Customer submitted at 2007-11-26 18:47:59

I have uploaded a photo for my ID card and it was approved over a week ago but I have still not received it by mail. I was wondering when I should be expecting it? Thank you


InquiryId :  22760  InquiryType :  Dot Biz  DateAndTime :  2007-11-26 19:06:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-26 21:58:12

May I know what is the password you are trying to use?

Thank You
WorldVentures Team
Customer submitted at 2007-11-26 19:06:44

I cannot login to my site... I think someone changed my password. This is bad!


InquiryId :  22763  InquiryType :  Flight  DateAndTime :  2007-11-26 19:26:58  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-26 23:16:36

Hi,
You can call the airlines directly to check for the open ticket.

Thank You
WorldVentures Team

Customer submitted at 2007-11-26 19:26:58

looking for an open ended ticket from san jose to akron/canton ohio airport


InquiryId :  22764  InquiryType :  Magazines  DateAndTime :  2007-11-26 19:34:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-27 18:22:23

When you click on each package link, in the next page what ever included in the package will be mentioned.

Thank You
WorldVentures Team
Customer submitted at 2007-11-27 08:17:04

None in particular. just wanted to know with the prices quoted for the trips you have on the calendar for 2008 included airfare, So is it that some do and some don\'t and where is it indicated in the package shown?
Replied By risaf risaf at 2007-11-26 22:00:33

Which package are you referring to?

Thank You
WorldVentures Team
Customer submitted at 2007-11-26 19:34:09

is air fare included in the packages ?


InquiryId :  22765  InquiryType :  Dreamtrips  DateAndTime :  2007-11-26 19:34:47  Status :  Replied and Resolved
Replied By Mike K at 2007-11-28 06:45:49

Randy Walker is handling this particular Dreamtrip. Please contact him at r.walker@worldventures.com with your name, phone, conformation number, and explination of what happened.
Customer submitted at 2007-11-26 19:34:47

We were booked on today\'s (11/26/07)Dreamtrip with Royal Caribbean and was denied access on board because I am 31 weeks pregnant and was not ever told that this would be a problem. How do I go about getting a refund for my trip?


InquiryId :  22766  InquiryType :  Dreamtrips  DateAndTime :  2007-11-26 19:36:43  Status :  Replied and Resolved
Replied By Mike K at 2007-11-28 06:27:05

As long as you sign them up, but use YOUR billing info and email, all notification would come to you. Which Dreamtrip is it for?
Replied By Mike K at 2007-11-28 06:26:59

As long as you sign them up, but use YOUR billing info and email, all notification would come to you. Which Dreamtrip is it for?
Customer submitted at 2007-11-26 19:36:43

I would like to book this trip for my parents, which are also members, for their 40th wedding anniversary. Is there anyway I can do this without them being notified (until after christmas)?


InquiryId :  22774  InquiryType :  Dot Biz  DateAndTime :  2007-11-26 20:36:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-26 22:06:23

Is it for Dreamtrips or general cruise search?

Thank You
WorldVentures Team
Customer submitted at 2007-11-26 20:36:37

I can\'t seem to find out how much the cruise cost for Dec. 2008 out of Galveston TX. Please Help.


InquiryId :  22775  InquiryType :  Billing  DateAndTime :  2007-11-26 20:49:37  Status :  Replied and Resolved
Replied By Terri E at 2007-11-27 05:56:21

Allyson, a cancellation request has been submitted for you. You will receive a confirmation in 2-3 days. Thanks
Customer submitted at 2007-11-26 20:49:37

i must cancel my membership. Please cancel the $39.94 CHARGE YOU ARE PUTTING THRU TO MY CREDIT CARD EACH MONTH. Kindly respond with a confirmation ASAP. Allyson McAdams


InquiryId :  22776  InquiryType :  General Questions  DateAndTime :  2007-11-26 20:50:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-26 22:07:28

Please come to live chat selecting travel department and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-11-26 20:50:30

On the tracking number below is one traveler - we need to add a person to accompany this traveler - do we contact Travelocity Directly or can this be done through Worldventures?


InquiryId :  22791  InquiryType :  Existing Reservation  DateAndTime :  2007-11-27 08:50:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:35:47

Hi,
Please contact our customer support at 972 805 9600 between 8am to 8pm .

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 08:50:06

A friend called me and said I was in the RED...Maybe something to do with my Credit card????Please call me @ 940-458-2872 ASAP


InquiryId :  22796  InquiryType :  Dreamtrips  DateAndTime :  2007-11-27 10:26:35  Status :  Replied and Resolved
Replied By Mike K at 2007-11-29 09:10:16

Thank you, I will get this taken care of.
Customer submitted at 2007-11-28 15:17:08

Hi again, Sure, my number is 905862 tamipeavy@yahoo.com Thanks! Tami
Replied By Mike K at 2007-11-28 06:52:18

Sned me your RTA # via email, and I\'ll see if I can get you added to the distribution list. My email is m.koleber@worldventures.com
Customer submitted at 2007-11-27 15:48:15

I have talked with other members who are receiving emails when new trips are added
Replied By Mike K at 2007-11-27 13:47:02

As far as I'm aware, emails are not sent out announcing new Dreamtrips.
Customer submitted at 2007-11-27 10:26:35

I am not receiving the corporate emails on new dream trips.


InquiryId :  22800  InquiryType :  General Questions  DateAndTime :  2007-11-27 10:54:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-27 21:17:26

Please call 1-310-395-6397 and they will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-27 10:54:58

MY BUSINESS CARDS, WHICH WERE ORDERED AND RECEIVED RECENTLY, HAD A MISPRINT OF MY WEBSITE ADDRESS. THE \"T\" WAS OMITTED FROM \"WORLDVENTURES\". THANK YOU


InquiryId :  22804  InquiryType :  Dreamtrips  DateAndTime :  2007-11-27 11:37:19  Status :  Replied and Resolved
Replied By Mike K at 2007-11-30 06:16:16

Those certificates are not offered by WorldVentures and are not redeemable for WorldVentures products. That is a separate company.
Customer submitted at 2007-11-27 11:37:19

I recently won a 3 day/2 night certificate and a buy one get one free companion airfare certificate at one of your presentations. I\'ve been told I don\'t have to redeem both at same time. However, I wanted to know once I send in my certificates for processing am I able to book a trip for a week or so (possibly including a car as well) beyond the 2 free nights but at your prices without being an agent? Also, exactly what gets sent to me upon receipt of my certificates. return after


InquiryId :  22805  InquiryType :  Dot Biz  DateAndTime :  2007-11-27 11:43:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-27 21:23:02

You can book it from your website.

Thank You
WorldVentures Team
Customer submitted at 2007-11-27 11:43:10

If I want to book a hotel for myself, do I use my website or book from my back office? I tried from the back office and it wouldn\'t accept it. Thank you Norm Hoffman


InquiryId :  22806  InquiryType :  Existing Reservation  DateAndTime :  2007-11-27 12:00:22  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:23:39

Hi,
Where did you upload ? Is it on the dot com or the dot biz site ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 12:00:22

Hello, I have uploaded my photo and welcome text to my website, but it does not appear when you open the site. Only after I login to my back office. Can you please assit me with this problem. Thanks you, Lenny Davis


InquiryId :  22813  InquiryType :  Existing Reservation  DateAndTime :  2007-11-27 12:39:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:22:17

Hi,
Are you trying to book through powersearch or quick reservations ?

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 12:39:02

i am having trouble booking my flight. i put the corect ex: date of my visa for 2 different transactions. and world ventures then has been trying to prosses the charge with the wrong expery date. 2 times in a row. i really need to book a flight and am wonderinf how i can be sure they use the right number that i keep giving them violet


InquiryId :  22815  InquiryType :  Existing Reservation  DateAndTime :  2007-11-27 12:54:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:18:19

Hi,
Please let us know the problem when you are trying to upload or send us the welcome text and we will get it uploaded to your site.

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 12:54:35

My Photo has uploaded sucessfully, but my welcome text has not. Could you please assit me with this problem?


InquiryId :  22818  InquiryType :  Billing  DateAndTime :  2007-11-27 13:23:36  Status :  Replied and Resolved
Replied By Terri E at 2007-12-01 11:21:51

Scott, thanks for your Inquiry. Our records only show Worldventures was paid once on 11/19 for 39.94. If you have a billing statement reflecting this additional charge, please fax the billing statement to 972 985 6842 attn Billing. Thanks
Customer submitted at 2007-11-27 13:23:36

I was doubled billed for the month of November. Please contact me to resolve.


InquiryId :  22820  InquiryType :  Existing Reservation  DateAndTime :  2007-11-27 14:06:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:29:17

Hi,
Hotel St Marie French Quarter,Check in: Wednesday, December 19, 2007, Check out: Thursday, December 20, 2007. Also please check your email. The confirmation has been sent to you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 14:06:45

Tracking numer is GRP4W2T1N2C7 Please give me the dates and what hotel please


InquiryId :  22822  InquiryType :  Group Reservation  DateAndTime :  2007-11-27 14:36:57  Status :  Replied and Resolved
Replied By Mike K at 2007-11-28 09:07:29

Is this a Dreamtrip? The only Las Vegas Dreamtrip we are ofering is for July 2008, and it\\\'s $349.00 per person based on double occupancy.
Customer submitted at 2007-11-27 14:36:57

i was wondering where the departure destination is for the las vegas packages advertised at $159.99 for 2 guests/3 nights


InquiryId :  22826  InquiryType :  compliance  DateAndTime :  2007-11-27 13:12:42  Status :  Pending
Customer submitted at 2007-11-27 13:12:42
Submit current ads, website content, URL for review and approval
http://sandiego.craigslist.org/fns/491362342.html


InquiryId :  22828  InquiryType :  Existing Reservation  DateAndTime :  2007-11-27 15:24:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:15:47

Hi,
Please contact the airlines directly and they will resend the confirmation to you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 15:24:49

I have not received my itenerary for my flight.My Trip ID # is 697677818369. Jet blue, e-ticket Flt. 467 Boston to Ft. Meyers. 2:15pm. My server may have been down at the time.


InquiryId :  22832  InquiryType :  Existing Reservation  DateAndTime :  2007-11-27 15:58:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:13:45

Hi,
We are sorry to hear. Please pass on your feedback to the concerned hotel .

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 15:58:36

I booked a reservation and when I arrived the hotel was horrible


InquiryId :  22835  InquiryType :  Existing Reservation  DateAndTime :  2007-11-27 16:57:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:10:04

Hi,
Please login to your dot biz site and go through the Travel Training link and the business presentation.

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 16:57:38

Is there somewhere that customers can sign up for email announcements of special deals? I have done most of the training and do not understand the functions of some of the buttons on the home page. Where are they explained? Why doesn\'t chat ever work?


InquiryId :  22836  InquiryType :  Existing Reservation  DateAndTime :  2007-11-27 17:05:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-27 22:12:01

Hi,
Please enter only one email address at a time.

Thank You
WorldVentures Team

Customer submitted at 2007-11-27 17:05:06

I keep trying to use \"refer my website\". Each time I enter an email I get a error that I need to enter a valid email address. Why? I am entering a valid email.


InquiryId :  22843  InquiryType :  All Other Commissions  DateAndTime :  2007-11-27 18:34:21  Status :  Replied and Resolved
Replied By Terri E at 2007-12-01 11:47:52

Barb, please take any bookings id and go to your dot.com site and Chat with a Live Travel agent, so that they may further assist you. Thanks
Customer submitted at 2007-11-27 18:34:21

I received travel commissions on a Cruise i came back from end of October. When do those commissions get paid out? Also I booked an airfare tonight for a funeral i need to leave for tomorrow and I am wonderng how soon that booking will show up in my back office. Thanks Barb Geller babs3865@yahoo.com


InquiryId :  22845  InquiryType :  Dot Biz  DateAndTime :  2007-11-27 19:12:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 23:53:29

Your login information is provided below.
User ID: 882518(Member id)
Password :Tim123

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 23:21:18

ssn is 557-95-7620 and mailing address is 3871 prosser st west sacramento ca. 95691 and phone number is 916-375-1997
Replied By risaf risaf at 2007-11-28 19:38:41

Your member id is your user and the password is not the one you are trying to enter, please verify your SSN/Tax payer number, email and mailing address on our file to provide the login info here.

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 19:24:06

tmac1317 and i thought my password was dragon17
Replied By risaf risaf at 2007-11-27 21:43:26

may I know what is the user id and password you are trying to use?

Thank You
WorldVentures Team
Customer submitted at 2007-11-27 19:12:40

not recognizing my login information


InquiryId :  22851  InquiryType :  New Reservation  DateAndTime :  2007-11-27 20:50:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-27 21:59:06

The flight+hotel price and vacation quote will always be different, flight and hotel is nothing but combining lowest available hotel price with lowest airfare.

Thank You
WorldVentures Team
Customer submitted at 2007-11-27 20:50:20

Why do I get two different prices if I look at a flight+hotel versus Vacation Pkg?


InquiryId :  22853  InquiryType :  Dreamtrips  DateAndTime :  2007-11-27 21:01:28  Status :  Replied and Resolved
Replied By Mike K at 2007-11-28 09:24:06

Try this link: http://world.worldventuresdreamtrips.com/newdreamtrips/dtbanners.html That will show you all of the Dreamtrips we have planned for now. If you have questions about a particular one, let us know.
Customer submitted at 2007-11-27 21:01:28

I go to penn state and today i saw a flyer with this website and various places during our spring break. could you help me out with how to find different packages for our spring break??


InquiryId :  22859  InquiryType :  Magazines  DateAndTime :  2007-11-27 22:29:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-27 22:05:02

When you want to book it for you, it would be better to call the hotel directly to avail travel agent discount if they are offering the same.

Thank You
WorldVentures Team
Customer submitted at 2007-11-27 22:29:59

when I use my .com web site to book a hotel, how can I see the activity when its me or a custormer.


InquiryId :  22862  InquiryType :  General Questions  DateAndTime :  2007-11-28 00:38:06  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-28 17:04:29

We do search expedia inventory, is it for air, hotel or car reservation?

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 00:38:06

Expedia was WAy cheaper then you guys my email is svtlightning18@yahoo.com if you wanna contact me


InquiryId :  22864  InquiryType :  Dreamtrips  DateAndTime :  2007-11-28 05:17:52  Status :  Replied and Resolved
Replied By Mike K at 2007-11-28 09:31:13

The person handling this particular Dreamtrip is Randy Walker. Email him directly at r.walker@worldventures.com and he should be able to assist you.
Customer submitted at 2007-11-28 05:17:52

Were taking a dream trip cruise first cruise ever. I need to know bout excursions we could take when we port. Do I need to book them know? How do I get a list of things to do? Our cruise is the Bahama Cruise for December 17-21, 2007. Thaks for supplying info.


InquiryId :  22868  InquiryType :  General Questions  DateAndTime :  2007-11-28 07:53:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-28 17:14:43

Please call our membership cancellation department at 972 805 9954 anytime between 8am to 8pm cst and our representative will help you cancel RTA membership.

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 07:53:41

I I want to drop my rta membership what is required for me to do so?


InquiryId :  22872  InquiryType :  Existing Reservation  DateAndTime :  2007-11-28 08:55:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-28 21:36:30

Hi,
Your websites are BeckyMathews.worldventures.biz and BeckyMathews.worldventures.com . Please login with your member id 877249 and the correct password to access.

Thank You
WorldVentures Team

Customer submitted at 2007-11-28 08:55:48

Hello, I am Becky Mathews and I am a current agent. It has been awhile since I have accessed my account info and the site will not log me in. Can you assist me in getting my access figured out? Everything I type in says that it is invalid so apparently I have forgotten my access info.


InquiryId :  22873  InquiryType :  Dreamtrips  DateAndTime :  2007-11-28 09:43:11  Status :  Replied and Resolved
Replied By Mike K at 2007-11-28 09:39:17

Thanks so much for your input. We will be adding more Dreamtrips throughout the coming months.....as a matter of fact we just added 5 new ones this past week, one of which is an Orlando Disney package for June 2008. Hopefully we\\\'ll add more that are suitable to the time frames you mentioned as well.
Customer submitted at 2007-11-28 09:43:11

I just wanted to share the input I receive from many potential customers and myself which is that we need dreamtrips in July and August and late June for families as this is when their kids are out of school. The rest of the year, they can\' take advantage of the trips because of school and the timing. The summer months should be packed for families not just a golf trip to Vegas when its 110 degrees in July. I hope the travel dept. will work on this and improve the trips and timing for me and other potential clients.


InquiryId :  22874  InquiryType :  All Other Commissions  DateAndTime :  2007-11-28 09:44:55  Status :  Replied and Resolved
Replied By Terri E at 2007-12-01 11:39:50

Paula, please take any booking id and go to your dot.com site and Chat with a Live Travel agent, so that they may further assist you. Thanks
Customer submitted at 2007-11-28 09:44:55

I forwarded a request quite some time ago regarding my commissions from trips taken in 2007. I have Paula Keenom, Megan Keenom, Cheryl Doherty, Caitlin Doherty, and Susan Wira from a trip taken to Europe May-June 2007. Your response to this email and my commission would be greatly appreciated. Have been receiving all other World Venture update emails just none regarding my comissions. Your prompt attention to this matter is greatly appreciated.


InquiryId :  22875  InquiryType :  Existing Reservation  DateAndTime :  2007-11-28 10:02:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-28 21:33:46

Hi,
Your member id is 876677.Your website url is LenonaPacker.worldventures.biz and LenonaPacker.worldventures.com . Please login to these sites using your member id and the password.

Thank You
WorldVentures Team

Customer submitted at 2007-11-28 10:02:20

do you have a 1-800 number that I can call for some help. Need to discuss my membership with someone in person. Also, I can\'t remember my membership number and I can\'t get onto my site without it. Can you send that info to my email. Thanx so much for your help. Lenona C. Packer


InquiryId :  22877  InquiryType :  Billing  DateAndTime :  2007-11-28 10:08:12  Status :  Replied and Resolved
Replied By Terri E at 2007-11-29 06:13:34

Bill, thanks for your Inquiry, your account has been cancelled. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-11-28 10:08:12

How do I cancel my membership


InquiryId :  22878  InquiryType :  Existing Reservation  DateAndTime :  2007-11-28 10:08:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-28 21:32:14

Hi,
Please initiate a livechat and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-28 10:08:42

i was looking at a carnival cruise on the holiday on 6/12/08 out of mobile, al. there is a cabin ocean view quarntee, then the other ocean views. it is $20 cheaper and i just wanted a little information why


InquiryId :  22880  InquiryType :  Existing Reservation  DateAndTime :  2007-11-28 10:36:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-28 21:28:49

Hi,
To confirm air reservations, please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2007-11-28 10:36:08

Have not received a confirmation of a two person airline booking on Nov 22nd... please call me at 920-539-0830.


InquiryId :  22882  InquiryType :  Group Reservation  DateAndTime :  2007-11-28 11:20:08  Status :  Replied and Resolved
Replied By Mike K at 2007-11-28 09:48:20

To be considered a \\\\\\\"group\\\\\\\" booking, you need to book 10 or more rooms, otherwise this would be done as \\\\\\\"individual\\\\\\\" bookings. I\\\\\\\'m assuming that 15 people would be approx 7-8 rooms...which isn\\\\\\\'t considered a group technically. Please go to \\\\\\\"Power Search\\\\\\\" and book your hotels. Have the consierge at the hotel (by calling them) set up your shows and dinners, and possibly the limos as well. If this reservation requires 10 rooms or more, let us know and we\\\\\\\'ll put you in touch with the person here who handles such bookings.
Replied By Mike K at 2007-11-28 09:48:03

To be considered a \\\"group\\\" booking, you need to book 10 or more rooms, otherwise this would be done as \\\"individual\\\" bookings. I\\\'m assuming that 15 people would be approx 7-8 rooms...which isn\\\'t considered a group technically. Please go to \\\"Power Search\\\" and book your hotels. Have the consierge at the hotel (by calling them) set up your shows and dinners, and possibly the limos as well. If this reservation requires 10 rooms or more, let us know and we\\\'ll put you in touch with the person here who handles such bookings.
Customer submitted at 2007-11-28 11:20:08

I am a world venture associate and would like some assistance. I am Julie Kosek with Sundance Travel. I have a company that came to me looking for 15 people to Las Vegas group details for no airfare, just hotel (MGM Grand, Treasure Island)Limo services, shows and a for sure diner in a private room for the Gentlemens club on 12/14 and just shows on the 12/15th. Do I call the hotel direct?


InquiryId :  22883  InquiryType :  All Other Commissions  DateAndTime :  2007-11-28 11:22:27  Status :  Replied and Resolved
Replied By Terri E at 2007-11-29 06:03:34

Shirley, thanks for your Inquiry. Please take any booking#\\\'s that you have and go to your dot.com site, and Chat with a live travel agent, for further assistance. Thanks
Customer submitted at 2007-11-28 11:22:27

When can I expect to receive the commissions from the two cruise booked on 07/16/07?


InquiryId :  22884  InquiryType :  Existing Reservation  DateAndTime :  2007-11-28 11:53:13  Status :  Pending
Customer submitted at 2007-11-28 11:53:13

Rule of thumb


InquiryId :  22889  InquiryType :  New Reservation  DateAndTime :  2007-11-28 12:37:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 23:56:49

Can you try to send this from your yahoo or any other alternate email?

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 09:24:09

Yes, it says \"Windows cannot fine travel@worldventures.com. Check your spelling and try again. I did that and got the same message. Judy
Replied By risaf risaf at 2007-11-28 19:43:27

That\'s a valid address and you should be able to send it, do you get any error message?

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 12:37:25

"Sam" told me to email my info. for my client to travel@worldventures.com to rent a villa in MX, but windows is not recognising that address. ????


InquiryId :  22903  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-28 14:22:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-28 19:57:38

You can mail it to 4975 Preston Park #550 Plano TX 75093

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 14:22:28

If I can\'t scan my picture, is there an address to mail it?


InquiryId :  22904  InquiryType :  compliance  DateAndTime :  2007-11-28 12:35:03  Status :  Pending
Customer submitted at 2007-11-28 12:35:03
Submit Business Entity forms
Needing to get set up with my EIN number


InquiryId :  22905  InquiryType :  Flight  DateAndTime :  2007-11-28 14:32:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-28 21:28:24

Hi,
Please use the powersearch to get the best fares and deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-11-28 14:32:33

Hello, I\'m planning for a round-trip flight from London to Manila, Philippines. Can you give me a good quotation and itinerary details? Departure: Dec. 21, 2007 Need to be back in London by Jan. 6, 2008. Thanks.


InquiryId :  22907  InquiryType :  Existing Reservation  DateAndTime :  2007-11-28 14:45:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-28 21:24:42

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-11-28 14:45:02

I want to cancell my membership Immediately.


InquiryId :  22911  InquiryType :  New Reservation  DateAndTime :  2007-11-28 15:55:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-28 19:59:40

There might be a fare increase for the selected flight, unless the same is not updated in the merchant site it will not show up in your .com site

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 15:55:35

Hello, I am trying to book a flight from PHX to North Bend, Or on 24th of Dec. One area says \"American Airlines112/24/0707:30 AM12/24/0711:25 AMPhoenix (PHX)North Bend (OTH) $99.00 \" then when I click to book the flight it changes the price to $198 per person making the total go to $395.60 for 2 people with taxes & fees. I would think that if the flight says $99/ each the total would be around $270 to include taxes & fees. Why does it jump the price to book the flight? Which is the true price?


InquiryId :  22912  InquiryType :  General Questions  DateAndTime :  2007-11-28 16:04:25  Status :  Replied and Resolved
Customer submitted at 2007-11-28 16:04:25

Dear Admin I would like to take this opportunity to share my Views and thoughtful Ideas towards your great program and have come up with my unique resources to make your program more interesting, effective,profitable and turn your business a successful one.Please take a few min to read this short email to gain thousands of potential investors from our forum. Rolclub.com, our Money Making Forum is the 3rd largest Investment/Business Forum which have some unique and significant features as follows: # Rolclub currently have 30000+registered and 10,000 unregistered members and membership is increasing daily by leaps and bounds. # Rolclub has been online for more than 2 years and successful to maintain its standard upto the mark. # Rolclub has Excellent support team who are sincerely working 24/7 for you. # Rolclub offers very cheap rate as advertising options from the very beginning which is a big boost for the advertiser. # Nice site design. # Open for any new Ideas to share with Admin. # Serious and sincere Business/program/investment Ideas are highly encouraged and promoted. # Any offensive act is traced down with immediate action by Support team and Admin. Why is Rolclub.com Forum different from the other forums? Because our membership is totally different from others.We started of as a Pipsinc forum about 2 years ago with over 14000 members from pipsinc.These were normal people from around the globe gathering together to get new updates on matters of pipsinc. who invested over 3 Billion dollars in pipsinc, that now is gone forever... Most of these members are still with us today looking for new ways to make income. We hope and trust that you will take good care of our members, once they signup to your investment company. RolClub\'s Offer : -------------------------------- We have lots of members/guest visitors looking for investment companies/programs who would like your sponsored ads on our site by way of which we can offer your services to our members. One main Important fact for your Program is : Different Surf ,Hyip and other Monitors cant make you sure about the number of members that your program will be watched by. But you could get thousands of members everyday from around the globe via Rolclub Forum who are watching as well as aspiring to invest to your Program . Prices for advertising has been the same for past 2 years and will remain this way so that more advertisers can benefit from them. If you would like to advertise on Rolclub for thousands of people, please have a look at: http://www.rolclub.com/advertising.html We accept several payment processors... Act now and take advantage for promoting your program among the vast30000+ Registered and 10000 unregistered membership on Rolclub.com forum. Banner for your business of size 120x120, 468x60 or 728x90 are accepted and if you dont have them,they can be provided for you for 10 usd.. Link to us: Rolclub Banners: http://www.rolclub.com/rolclub-rules-news/12951-rolclub-banners-please-help-us-advertise.html Please link the thread you post on Rolclub Forum with information about your business/investment. Link that thread to a graphics from link below so that you and Rolclub members can discuss and help each other about the investment/business /your offering. http://www.rolclub.com/rolclub-rules-news/12951-rolclub-banners-please-help-us-advertise.html So what do you have to lose? Potential investors? Take us for a test drive...Looking forward to hear from you which is your and our best interest... Regards Admin RC Network Ads Dep. Ads@rolclub.com http://www.rolclub.com http://www.rolclub.com/advertising.html


InquiryId :  22921  InquiryType :  New Reservation  DateAndTime :  2007-11-28 17:40:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-28 20:13:35

If you book on your .com site, there is a $10 service fee and if you book directly you will be saving the same

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 17:40:02

How come when doing a booking it prompts you and gives you the option of saving $10 and booking directly with the vendor site?


InquiryId :  22924  InquiryType :  Flight  DateAndTime :  2007-11-28 17:54:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-28 21:22:48

Hi,
Please let us know which travel are you trying to search .

Thank You
WorldVentures Team

Customer submitted at 2007-11-28 17:54:50

I can not get the price your web show?


InquiryId :  22926  InquiryType :  Existing Reservation  DateAndTime :  2007-11-28 18:21:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-28 21:17:59

Hi,
For flight reservations,always please contact the airlines directly if you don\\\'t receive the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2007-11-28 18:21:25

I just discovered my Air Confirmation (PNR):3TI73E did Not get Booked!!! and Now has Expired!! according to the Continental desk when I was trying to confirm my seat. Based on \"My Workdventures\' Website - this was confirmed on Nov 22, 2007!!! What happened? What if I had just appeared at the desk with what I thought was my e-ticket confirmation number and discovered at that time I was not booked!!! I\'ll be on the Dec.2,2007 DreamTrip Cruise - and booked(?) my flight to Amsterdam for the next day. As a result, there would have been no-way!! I would have known. this error is causing me to pay the \"last minute\" price (if seats available) instead of our \"wonderful\" powersearch discovered price of $548.95 (+tax) What if I was a customer and potential client??? What is World Ventures\' ameands on such a horriable mistake!! By the way, I\'m also on the telephone _ over 2 hrs! waiting for the next rep! I decided trying to email is a better contact!! I sure hope this does not happen to one of my clients!!


InquiryId :  22927  InquiryType :  Dreamtrips  DateAndTime :  2007-11-28 18:32:31  Status :  Replied and Resolved
Replied By Mike K at 2007-11-29 06:03:44

It does not include tickets to Disneyworld. It does include a 5 day/4 night stay at the Bahama Bay Resort & Spa, 2 bedroom suites, full kitchen, 4 swimming pools with whirlpools, childrens pool, picturesque lake views. Also included, a special golf offer: Orange County National Golf Club.....Awarded Golf Digests top golf course to play 1999 through 2007. They have extended a special rate for Worldventures Dreamtrip members of $45 per round of 18 holes of golf which included golf cart. For this golf deal, you call 407-905-2279 or email info@ocngolf.com, mention Worldventures/Bahama Bay special to get your discounted round of golf. Reservations must be made in advance to get good tee times.
Customer submitted at 2007-11-28 18:32:31

HI, I have a question regarding the dreamtrip to Orlando in May of 2008. What exactly does the price of 298.00 include? Does it specifically include Disney tickets?


InquiryId :  22928  InquiryType :  Events  DateAndTime :  2007-11-28 18:34:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-28 20:15:56

Please run a powersearch under vacation tab to get a quote, if you have any problem you can email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 18:34:17

i need to go snow skiing!


InquiryId :  22929  InquiryType :  Magazines  DateAndTime :  2007-11-28 18:36:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-28 20:19:34

Currently accepting applications for:

Executive Level:

Travel Operations Team Leader

Mid Level:

Experienced Travel Booking Agents

Webmaster

Graphic/Flash/Photoshop Guru

Entry Level:

Customer Service Representatives

Please FAX resumes to: 972-985-6885
NO PHONE CALLS PLEASE.

WorldVentures Holdings, LLC

4975 Preston Park Blvd. #550

Plano, TX 75093

Office: 972-985-6841

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 18:36:16

I wanted to know if youre hiring for cust. reps or other positions; and how can i apply? Thank you. Grace


InquiryId :  22935  InquiryType :  Existing Reservation  DateAndTime :  2007-11-28 20:57:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-28 21:18:40

Hi,
Please initiate a livechat with the travel department and we can check it for you .

Thank You
WorldVentures Team

Customer submitted at 2007-11-28 20:57:14

The listing on the web-site showed the trip as all-inclusive but now the hotel is trying to tell me my trip is not all-inclusive


InquiryId :  22936  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-28 21:35:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-28 20:21:52

No, it is available for any destination, you can see it only when you run a hotel and vacation powersearch.

Thank You
WorldVentures Team
Customer submitted at 2007-11-28 21:35:26

How do we get google earth? Is it only available for certain cities?


InquiryId :  22939  InquiryType :  Existing Reservation  DateAndTime :  2007-11-29 00:08:22  Status :  Pending
Customer submitted at 2007-11-29 00:08:22

Real McCoy


InquiryId :  22948  InquiryType :  compliance  DateAndTime :  2007-11-29 06:35:23  Status :  Pending
Customer submitted at 2007-11-29 06:35:23
Submit new ads, website content, URL not yet launched for approval
champions.worldventures.biz


InquiryId :  22953  InquiryType :  compliance  DateAndTime :  2007-11-29 08:10:09  Status :  Pending
Customer submitted at 2007-11-29 08:10:09
Submit new ads, website content, URL not yet launched for approval
champions Travel The World While You Earn Generate Weekly Income- Work From Home Industry Will Double in Next Decade Everyone Wants It. 972-625-8600


InquiryId :  22955  InquiryType :  Dreamtrips  DateAndTime :  2007-11-29 10:46:50  Status :  Replied and Resolved
Replied By Mike K at 2007-11-30 06:19:33

Diane.. April is handling that particular venue. Her email is a.devoe@worldventures.com Contact her via email with your name, phone number, booking or confirmation number and let her know your situation.
Customer submitted at 2007-11-29 10:46:50

Hi, I am Dianne Thompson. I am going on the 14-21 Dec Cruise to the Caribbean. I believe I am supposed to fill out some info for the trip, yet I have misplaced that email. Also, I have not received the package I should get 2-3 weeks before the Cruise.


InquiryId :  22962  InquiryType :  Existing Reservation  DateAndTime :  2007-11-29 12:28:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-29 21:20:37

Hi
May I know your query please ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-29 12:28:26

Rachel? I have not yet received the email with credit card athorization you said you sent me. Please call. locator 3TI73E for Pateo flight to AMS Deborahchristie@excite.com 713-802-9801


InquiryId :  22963  InquiryType :  Existing Reservation  DateAndTime :  2007-11-29 12:36:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-29 21:19:21

Hi
Since it is an air reservation , please contact the concerned airlines directly and refer your confirmation code.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-29 12:36:11

Hello. I just recieved a phone call from \"world ventures\" telling me that I needed to fax a confirmation for this flight. She told me that she emailed the form I needed to fill out but I have not recieved it. I am worried that I might lose my ticket. I don\'t know how to get back in contact with her. Can you help me? My ticket Reference code is: Y99JX2 Name: Andrei Andries Dec 3 LAX-OTP Dec 18 OTP-LAX


InquiryId :  22970  InquiryType :  Existing Reservation  DateAndTime :  2007-11-29 13:56:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-29 21:21:15

Hi
Please contact the airlines directly and they will do it for you .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-29 13:56:37

REFERENCE NUMBER...... AYJXFX THOMAS E. HEDDON TAMPA TO BANGOR DEC 8TH I WANT TO DELAY MY DEPARTERUE ONE DAY, HOW CAN I DO THAT?


InquiryId :  22971  InquiryType :  New Reservation  DateAndTime :  2007-11-29 14:14:56  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 22:06:42

Please run a powersearch under flight tab to get a quote on air deals.

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 14:14:56

Looking for flight from EWR to MAA starting Dec 6th 2007 and returning Jan 6th 2008.


InquiryId :  22972  InquiryType :  Billing  DateAndTime :  2007-11-29 14:17:35  Status :  Replied and Resolved
Replied By Terri E at 2007-12-01 09:16:59

Heather, go to your dot.biz site to Sopport then to Geneology/Commissons \\\"billing manager\\\" and click on update payment. Or you may contact Client Services @ 972 805 9600. Thanks
Customer submitted at 2007-11-29 14:17:35

I need to change the credit card you have on file, the one you have has been stolen so I was forced to cancel it. I can not see where on my back office wehre I can update my billing. Can you help me please


InquiryId :  22976  InquiryType :  New Reservation  DateAndTime :  2007-11-29 14:43:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 22:10:18

For unaccompanied minor passenger you will have to call the airlines directly and book it.

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 14:43:01

I need to book a flight for my daughter and she will be fling alone. It will not let be select 0 adult.


InquiryId :  22977  InquiryType :  Existing Reservation  DateAndTime :  2007-11-29 14:54:52  Status :  Pending
Customer submitted at 2007-11-29 14:54:52

An offer he can\'t refuse


InquiryId :  22979  InquiryType :  Events  DateAndTime :  2007-11-29 15:23:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 22:12:40

You will be able to take your family members or only one guest on your dreamtrips.

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 15:23:46

Hello I am Shirley Thomas member #768806, my phone number is 321-443-3661 and my email is sathomas16@bellsouth.net. I have the following question: Can members of WorldVenture plan a group of travelers on the Dream Trips ( Do all travelers have to be WorldVenture members to participate in the Dream Trips)?


InquiryId :  22983  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-29 15:55:55  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-02 22:34:21

You can mail it to 4975 Preston Park #550 Plano TX 75093.

Thank You
WorldVentures Team
Customer submitted at 2007-11-30 09:55:27

Please reread my question. If i can\'t upload a photo I can\'t email it.
Replied By risaf risaf at 2007-11-29 22:16:57

You can email it to photosend@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 15:55:55

I have passed my exam and don't have a way to upload a photo for my RTA card. Can I come to office to have it done? Last day is Novemver 30th. Thanks.


InquiryId :  22984  InquiryType :  General Questions  DateAndTime :  2007-11-29 15:57:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 22:17:54

Please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 15:57:47

i would like to cancel my membership and association with the opportunity. Thank you.


InquiryId :  22989  InquiryType :  Billing  DateAndTime :  2007-11-29 17:00:48  Status :  Replied and Resolved
Replied By Terri E at 2007-12-01 09:43:05

Burt, Your cancellation request has submitted, you will receive a cancellaiton confirmation in 2-3 days. Thanks
Customer submitted at 2007-11-29 17:00:48

Cancel membership


InquiryId :  22991  InquiryType :  Existing Reservation  DateAndTime :  2007-11-29 17:15:35  Status :  Pending
Customer submitted at 2007-11-29 17:15:35

Baptism of fire


InquiryId :  22992  InquiryType :  New Reservation  DateAndTime :  2007-11-29 17:17:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 22:20:14

Do you get any error message, could you please be clear on what the problem is?

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 17:17:19

It will not let me book a flight.


InquiryId :  22994  InquiryType :  Existing Reservation  DateAndTime :  2007-11-29 17:34:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-29 21:15:59

Hi
Air reservations will not show up on the website as there is no commission for it . For the hotel reservation , please give the details of the booking , so that we can check it .

Thank you
WorldVentures Team

Customer submitted at 2007-11-29 17:34:14

I never get any replies when I send in these customer support forms... I have had two bookings through my .com site. One of them was done a month ago, and it was for airfare to the dominican republic for 2 people. (Drucella Hilton and Jenny Lee). I also had another booking through Victoria Roberts. She booked a hotel room within this past week. Neither bookings are appearing through my \"bookings through your site\". Why is that??? Please Respond!! it\'s very discouraging when I don\'t even get a reply back.


InquiryId :  23010  InquiryType :  Existing Reservation  DateAndTime :  2007-11-29 20:18:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-29 21:14:18

Hi
Please initiate livechat with the travel department and a travel agent will assist you .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-29 20:18:27

hi this is leeroy kealalio and i would like to cancel my reservations TRK# GRP201DB5292, because it is no longer available! could you e-mail me back to confirm. lkealalio@hotmail.com


InquiryId :  23012  InquiryType :  General Questions  DateAndTime :  2007-11-29 20:26:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 22:42:10

That\\\'s just an information about the benefits if you become an affiliate.

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 20:26:07

BECOME AN AFFILIATE page does not have an opt-in box.


InquiryId :  23022  InquiryType :  Flight  DateAndTime :  2007-11-29 22:45:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-29 21:13:37

Hi
Please use the google search to get the airport codes

Thank you
WorldVentures Team.

Customer submitted at 2007-11-29 22:45:29

need help with names of airports


InquiryId :  23025  InquiryType :  Dreamtrips  DateAndTime :  2007-11-29 23:48:22  Status :  Replied and Resolved
Replied By Mike K at 2007-11-30 06:33:41

Call member services at 972-805-9600 and let them know you never received your login inforamtion to look at or book Dreamtrips.
Customer submitted at 2007-11-29 23:48:22

I recently joined world ventures and purchased both the RTA and Dreamtrips memebership. However, I\'m unable to search for prices or book dreamtrips as I don\'t have the appropriate loggin information. How do I get this? Thank you for your assistance.


InquiryId :  23026  InquiryType :  New Reservation  DateAndTime :  2007-11-29 23:53:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-11-29 22:51:26

if it is for a air only reservation?

Thank You
WorldVentures Team
Customer submitted at 2007-11-29 23:53:48

I\'m not sure if I have a reservation, LAX to ORD leaving 12-11, returning 12-12. I was kicked back to the beginning of my search while waiting for confirmation. I believe I paid by credit card when I really wanted to use my frequent flyer miles instead. But I\'ve received no email confirmation at all, so I don\'t think that any of it went through. Am I back to square one?


InquiryId :  23028  InquiryType :  Existing Reservation  DateAndTime :  2007-11-30 02:50:03  Status :  Pending
Customer submitted at 2007-11-30 02:50:03

The balance of trade


InquiryId :  23029  InquiryType :  Existing Reservation  DateAndTime :  2007-11-30 02:50:37  Status :  Pending
Customer submitted at 2007-11-30 02:50:37

As cold as any stone


InquiryId :  23032  InquiryType :  Existing Reservation  DateAndTime :  2007-11-30 05:26:47  Status :  Pending
Customer submitted at 2007-11-30 05:26:47

Dark horse


InquiryId :  23034  InquiryType :  General Questions  DateAndTime :  2007-11-30 07:36:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 20:08:22

Hi
Please use your member id and password to login .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 07:36:14

I cant get into my back office!


InquiryId :  23035  InquiryType :  Existing Reservation  DateAndTime :  2007-11-30 07:52:29  Status :  Pending
Customer submitted at 2007-11-30 07:52:29

High and dry


InquiryId :  23038  InquiryType :  Existing Reservation  DateAndTime :  2007-11-30 08:42:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 21:19:48

Hi
Please reconfirm your SSN and the mailing address and we will send you the login details .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 08:42:35

This is Nancy Williams, the World Ventures member and owner of this site. I cannot find my login or password or member id to get into my back office. Can it be sent to my e-mail address ASAP?


InquiryId :  23040  InquiryType :  Dreamtrips  DateAndTime :  2007-11-30 09:03:45  Status :  Replied and Resolved
Replied By Mike K at 2007-11-30 11:00:50

When you get to the page where your see the Dreamtrips video....on the left side of that page you\\\'ll se a spinning globe with 3 boxes under it. The top box is a calendar. If you click the 2nd box under the spinning globe, that should take you to the page where you can see all of the current Dreamtrips being offered.
Customer submitted at 2007-11-30 09:03:45

Where are the upcoming Dreamtrips listed? All I see is the Dreamtrip video. Thanks


InquiryId :  23041  InquiryType :  Group Reservation  DateAndTime :  2007-11-30 09:07:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-02 22:38:04

Please submit a group reservation request from the group reservation link on your .com site and someone will get back to you

Thank You
WorldVentures Team
Customer submitted at 2007-11-30 09:07:49

Hello, I have been trying to book a group travel trip through Cari Michalik in Fayetteville, Arkansas for over a month now. She has repeatedly assured me that she has indeed been working up a trip for us and that we can expect to pay around 200$ a person for a four night cruise from New Orleans to Mexico leaving July 31. She has consitently avoided my phone calls and emails, and when I have been able to catch her, she has PROMISED me specifics that have never arrived. I do not care to get her in trouble, but I have over 30 people who are waiting to hear from me about this cruise. I would like for someone to please give me a call and let me know: 1) whether any action has been taken towards booking us this cruise. 2) whether the price I was quoted (and assured included ALL fees and extra expenses) is legitimate. 3) If Cari hasnt done any work, whether it is possible to book this cruise through another agent for the same low price I was promised. I desperately want someone to get in touch with me about this, I have invested a month now in Cari who has flaked at every turn, and I and everyone who is counting on me needs an answer so we can go elsewhere before prices go up anymore than they already have if it isnt going to work out here.


InquiryId :  23048  InquiryType :  New Reservation  DateAndTime :  2007-11-30 12:13:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 20:16:22

Hi
Time share program will be updated on the website .It will have all the details .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 12:13:11

I am an existing ltc and would like some info on the time share program.


InquiryId :  23054  InquiryType :  Existing Reservation  DateAndTime :  2007-11-30 12:59:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 21:25:59

Hi
Please visit www.worldventures.com and you can read about it there.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 12:59:54

Is this the same as Venture Travel in Plano Texas or is it better


InquiryId :  23055  InquiryType :  General Questions  DateAndTime :  2007-11-30 13:17:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-02 22:18:11

Hi,
We request you to please contact our customer support number at 972 805 9600 so that you can speak to the right person .

Thank You
WorldVentures Team

Customer submitted at 2007-12-01 06:02:34

I sent a long inquiry and business proposal. The response I received was \"May I know your query please?\" The query is directly below the response. I hope someone in your business development or marketing departments can read and evaluate our proposal. Yours, Michael Hunter
Replied By Aruna A at 2007-11-30 19:54:24

Hi
May I know your query please ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 13:17:28

Hello: We are a travel guide publisher, with several hundred guidebooks to destinations around the world, from Vietnam to Barbados, Thailand to Honduras. We have them in both digital and printed form. The print editions are sold in Barnes & Noble, Borders and many other stores. You might want to offer our extensive and detailed digital travel content to your customers on your website as a way to increase search engine traffic. You could also consider advertising in our print editions. The guides average about 400 pages each and are highly detailed. The digital versions can easily be broken up into small segments for use as needed on your website. Hundreds of maps and photographs are included as well. You can check out some of what we do at www.hunterpublishing.com. Please do contact me if you would like more information. We would be happy to show you some of the digital files if you are interested. A list of the digital files follows: Aruba, Bonaire & Curacao Pocket Adventures Atlanta Alive Guide Australia Adventure Guide Autumn Rambles in New England Bahamas A Taste of the Islands Bahamas Adventure Guide Baltimore & the Chesapeake Bay Alive Barbados Adventure Guide 4th ed Battlefields of the Civil War - vol 1 Battlefields of the Civil War - vol 2 Belize Adventure Guide Bermuda Adventure Guide Bolivia Adventure Guide Brazil Adventure Guide British Columbia Adventure Guide British Virgin Islands Alive Bucks County & the Delaware Valley Alive Buenos Aires & the Best of Argentina Alive Canada's Atlantic Provinces Adventure Guide Canadian Rockies Adventure Guide Cancun, Cozumel & the Riviera Maya Alive Catskills & Adirondacks Adventure Guide Catskills Alive Cayman Islands Adventure Guide 3rd ed Champlain & Hudson River Valleys Adventure Guide Chesapeake Bay Adventure Guide China Adventure Guide Coastal Alaska & the Inside Passage Adventure Guide Colorado Adventure Guide Copenhagen & the Best of Denmark Alive Cornwall Visitors Guide Costa Rica Adventure Guide Costa Rica Pocket Adventures Cruising Alaska: A Guide to the Ports of Call Cruising the Eastern Caribbean: A Guide to the Ports of Call Cruising the Mediterranean: A Guide to the Ports of Call Cruising the Mexican Riviera & Baja: A Guide to the Ports of Call Cruising the Southern & Western Caribbean: A Guide to the Ports of Call Cuba Adventure Guide Desert Dancing: Exploring the California Deserts Diving the Virgin Islands Dominica & St Lucia Adventure Guide Dominican Republic Adventure Guide Ecuador Adventure Guide Extreme Adventures Hawaii Extreme Adventures Northern California Florida Keys & Everglades Adventure Guide Georgia & the Carolinas Adventure Guide Germany Pocket Adventures Germany Adventure Guide Golf Resorts: Where to Play & Where to Stay Great American Wilderness: Touring America's National Parks Great Smoky Mountains Adventure Guide Grenada, St Vincent & the Grenadines Adventure Guide Guatemala Adventure Guide Guatemala Pocket Adventures Hawaii: The Big Island Adventure Guide Hawaii: A Walker's Guide High Southwest Adventure Guide Hollywood & the Best of Los Angeles Alive Honduras Adventure Guide Honolulu, Waikiki & Oahu Adventure Guide Hungary Adventure Guide Iceland Adventure Guide Ireland Adventure Guide Ireland Pocket Adventures Italian Riviera Adventure Guide: San Remo, Portofino & Genoa Jamaica Adventure Guide Jamaica: A Taste of the Islands Kauai Adventure Guide Jewish Travel Guide Leeward Islands Adventure Guide 3rd ed Long Island Alive Maine Adventure Guide Martinique & Guadeloupe Alive Martinique, Guadeloupe, Dominica & St Lucia Alive Mazatlan & Vicinity Adventure Guide Massachussetts Adventure Guide Maui Adventure Guide Mexico's Gulf Coast Adventure Guide Mexico's Pacific Coast Adventure Guide Milan & the Lakes Adventure Guide Miami & the Keys Alive Montana Adventure Guide Munich & Bavaria Adventure Guide Naples, Sorrento & the Amalfi Coast Adventure Guide Nassau & the Bahamas Alive Nevada Adventure Guide New Brunswick & Prince Edward Island Adventure Guide New England: A Guide to the State & National Park New Hampshire Adventure Guide New Jersey Handbook New Mexico Adventure Guide New York & New Jersey: A Guide to the State & National Parks New Zealand Pocket Adventure Guide Nicaragua Adventure Guide New Zealand Adventure Guide Northern Florida Adventure Guide Oklahoma Adventure Guide Oregon & Washington: A Guide to the State & National Parks Orlando & Central Florida Adventure Guide Pacific Northwest Adventure Guide Panama Adventure Guide Paris & Ile de France Adventure Guide Peru Adventure Guide Paris: Nelles Travel Pack Provence & the Cote d'Azur Adventure Guide Puerto Vallarta & Vicinity Adventure Guide Puerto Rico Adventure Guide Quiet Places of Massachussetts Rediscovering America: Exploring the Small Town of Virginia & Maryland Rio & the Best of Brazil Alive Guide Romantic Escapes in the Caribbean Romantic Weekends: Central & Northern Florida Romantic Weekends: Georgia & the Carolinas Romantic Weekends: New England Romantic Weekends: Southern California Romantic Weekends: Texas Romantic Weekends: The American Southwest Romantic Weekends: Virginia Scandinavia Adventure Guide Scotland Adventure Guide Sicily Adventure Guide Secret Caribbean Sierra Nevada Adventure Guide Southeast Florida Adventure Guide Southwest France & the Spanish Pyrenees Adventure Guide Spain Adventure Guide St Lucia Adventure Guide St Martin & St Barts Adventure Guide Sweden Adventure Guide Switzerland Adventure Guide Tampa Bay & Florida's West Coast Adventure Guide 4th ed Tennessee Adventure Guide Texas Adventure Guide Thailand Adventure Guide Trinidad & Tobago Adventure Guide Turkey Adventure Guide Tuscany & Umbria Adventure Guide US Virgin Islands Alive Utah Adventure Guide Venice & the Veneto Adventure Guide Vermont Adventure Guide Vietnam, Laos & Cambodia Adventure Guide Virgin Islands Pocket Adventures Virgin Islands Adventure Guide Virginia Adventure Guide Virginia Handbook Yucatan Pocket Adventures Yucatan, Cancun & Cozumel Adventure Guide Michael Hunter Hunter Publishing, Inc.


InquiryId :  23056  InquiryType :  New Reservation  DateAndTime :  2007-11-30 13:19:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 19:53:40

Hi
Each airline and hotel have different policies . You need to mention the hotel and please initiate a livechat with the travel department so that we can tell you the cancellation policies.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 13:19:44

I am a new user to this site. Usually I book my flights on a non-refundable fare that allows for changes with a $100 penalty. If I book a non-refundable flight & hotel combo and don\'t take the trip, does that mean (1) the entire price is forfeited; (2) flight would still have some value, less the $100 fee; (3) hotel would be refundable?


InquiryId :  23057  InquiryType :  All Other Commissions  DateAndTime :  2007-11-30 13:28:12  Status :  Replied and Resolved
Replied By Terri E at 2007-12-01 09:44:40

Judy, your must take your booking Id\\\'s and go onto your dot.com site and chat with a Travel agent, so that they may further assist you. Thanks
Customer submitted at 2007-11-30 13:28:12

I was trying to book travel for the first time from the compare hotels page and was having trouble with the site locking up. Did not incur this last night when I found the hotel and price package I wanted. Are there issues with the web site today? Also am wondering what the commission is for travel that I book with air compared to w/out. Thank you, judy taylor


InquiryId :  23060  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-11-30 13:49:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 19:55:09

Hi
Please uninstall the toolbar and try it again .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 13:49:17

My powersearch toolbar does not work. I get script errors.


InquiryId :  23063  InquiryType :  General Questions  DateAndTime :  2007-11-30 13:56:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 19:49:19

Hi
Webfares keep on changing in a matter of seconds depending upon the availability and demand.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 13:56:21

I am quite troubled. One thing WorldVentures sells is their ability to search all other engines and provide the best rate. I just found a room for $99 via travelocity and the same room goes for more than twice that thru WorldVentures.I used the powersearch tool. Absolutely need an answer.


InquiryId :  23066  InquiryType :  Dreamtrips  DateAndTime :  2007-11-30 14:29:52  Status :  Replied and Resolved
Replied By Mike K at 2007-12-03 08:14:40

This price includes taxes and tranfers to and from the airport to the hotel.
Customer submitted at 2007-11-30 14:29:52

London dream trip question - does the price of 689.00 ppdo include or exclude taxes?


InquiryId :  23067  InquiryType :  New Reservation  DateAndTime :  2007-11-30 14:49:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 19:50:55

Hi
Please enable all popups and try again .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 14:49:37

I\'m trying to \"book direct\" a flight off my website and it doesn\'t open.


InquiryId :  23068  InquiryType :  Dreamtrips  DateAndTime :  2007-11-30 15:04:01  Status :  Replied and Resolved
Replied By Mike K at 2007-12-03 08:16:30

please call 972-805-9600 to discuss any advertising.
Customer submitted at 2007-11-30 15:04:01

Dear Admin I would like to take this opportunity to share my Views and thoughtful Ideas towards your great program and have come up with my unique resources to make your program more interesting, effective,profitable and turn your business a successful one.Please take a few min to read this short email to gain thousands of potential investors from our forum. Rolclub.com, our Money Making Forum is the 3rd largest Investment/Business Forum which have some unique and significant features as follows: # Rolclub currently have 30000+registered and 10,000 unregistered members and membership is increasing daily by leaps and bounds. # Rolclub has been online for more than 2 years and successful to maintain its standard upto the mark. # Rolclub has Excellent support team who are sincerely working 24/7 for you. # Rolclub offers very cheap rate as advertising options from the very beginning which is a big boost for the advertiser. # Nice site design. # Open for any new Ideas to share with Admin. # Serious and sincere Business/program/investment Ideas are highly encouraged and promoted. # Any offensive act is traced down with immediate action by Support team and Admin. Why is Rolclub.com Forum different from the other forums? Because our membership is totally different from others.We started of as a Pipsinc forum about 2 years ago with over 14000 members from pipsinc.These were normal people from around the globe gathering together to get new updates on matters of pipsinc. who invested over 3 Billion dollars in pipsinc, that now is gone forever... Most of these members are still with us today looking for new ways to make income. We hope and trust that you will take good care of our members, once they signup to your investment company. RolClub\'s Offer : -------------------------------- We have lots of members/guest visitors looking for investment companies/programs who would like your sponsored ads on our site by way of which we can offer your services to our members. One main Important fact for your Program is : Different Surf ,Hyip and other Monitors cant make you sure about the number of members that your program will be watched by. But you could get thousands of members everyday from around the globe via Rolclub Forum who are watching as well as aspiring to invest to your Program . Prices for advertising has been the same for past 2 years and will remain this way so that more advertisers can benefit from them. If you would like to advertise on Rolclub for thousands of people, please have a look at: http://www.rolclub.com/advertising.html We accept several payment processors... Act now and take advantage for promoting your program among the vast30000+ Registered and 10000 unregistered membership on Rolclub.com forum. Banner for your business of size 120x120, 468x60 or 728x90 are accepted and if you dont have them,they can be provided for you for 10 usd.. Link to us: Rolclub Banners: http://www.rolclub.com/rolclub-rules-news/12951-rolclub-banners-please-help-us-advertise.html Please link the thread you post on Rolclub Forum with information about your business/investment. Link that thread to a graphics from link below so that you and Rolclub members can discuss and help each other about the investment/business /your offering. http://www.rolclub.com/rolclub-rules-news/12951-rolclub-banners-please-help-us-advertise.html So what do you have to lose? Potential investors? Take us for a test drive...Looking forward to hear from you which is your and our best interest... Regards Admin RC Network Ads Dep. Ads@rolclub.com http://www.rolclub.com http://www.rolclub.com/advertising.html


InquiryId :  23069  InquiryType :  Magazines  DateAndTime :  2007-11-30 15:28:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 19:43:53

Hi
May I know your query please ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 15:28:54

Jack, Thanks for your letter requesting permission to post your flyers in the locker rooms. Today I presented your request to the PRGC Board of Directors. We decided against hanging the flyers because it violates the HOA \"NO Solicitation\" policy. Thanks for asking, Don Whittaker


InquiryId :  23070  InquiryType :  Existing Reservation  DateAndTime :  2007-11-30 15:46:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 21:15:30

Hi
What is the error , when you trying to initiate livechat ?

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 15:46:04

The Live Chat does not work when clicked on. How do I know the \"real\" price?


InquiryId :  23077  InquiryType :  New Reservation  DateAndTime :  2007-11-30 16:07:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 19:39:42

Hi
Please enable popups and try again .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 16:07:40

The website won\'t let me book my flight. The \"book direct\" does not open. Please call asap.


InquiryId :  23086  InquiryType :  Existing Reservation  DateAndTime :  2007-11-30 16:48:46  Status :  Pending
Customer submitted at 2007-11-30 16:48:46

Give a wide berth


InquiryId :  23089  InquiryType :  Billing  DateAndTime :  2007-11-30 17:50:02  Status :  Replied and Resolved
Replied By Terri E at 2007-12-01 08:46:50

Mark, thanks for your Inquiry. Go to your dot.biz site and fill out and to the billing Manager to update payment, and update all new payment methods there, or just fill out a payment update form. Thanks
Customer submitted at 2007-11-30 17:50:02

I am attempting to change credit card used for the monthly charges.


InquiryId :  23093  InquiryType :  Dot Com Site  DateAndTime :  2007-11-30 18:18:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 19:26:26

Hi
Please login to your dot biz site and go to the travel training link and you can access it .

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 18:18:38

Hello, I do not have the blue bar (that is referenced in the Powersearch 101 training video) at the top of my .com website. How do we get this to appear? Thanks


InquiryId :  23099  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-11-30 20:01:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-11-30 19:27:53

Hi
Please login to your dot biz site and go to the RTA link and then RTA home and go down the page and upload your photo there.

Thank you
WorldVentures Team.

Customer submitted at 2007-11-30 20:01:16

I am currently a RTA through you I\'m trying to upload my photo before you discontinue the RTA card any help would be appreciated thanks you


InquiryId :  23105  InquiryType :  General Questions  DateAndTime :  2007-11-30 23:21:33  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-02 22:26:32

Hi,
To become an affiliate , you need to be referred by someone who is already a member .

Thank You
WorldVentures Team

Customer submitted at 2007-11-30 23:21:33

Sorry, I cannot find a way to sign up as an affiliate. The link at the bottom of your pages runs in circles to the same page describing the affiliate program. No sign up form or other links are displayed. thank You.


InquiryId :  23108  InquiryType :  Existing Reservation  DateAndTime :  2007-11-30 23:51:58  Status :  Pending
Customer submitted at 2007-11-30 23:51:58

Is the Pope Polish?


InquiryId :  23110  InquiryType :  Dot Biz  DateAndTime :  2007-12-01 00:45:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-02 22:44:46

may I know what is the password you are trying to use?

Thank You
WorldVentures Team
Customer submitted at 2007-12-01 00:45:47

Hello! After I successfully log into my .biz back office, my access is denied when trying to view my geneology and commissions with the same login information. Any ideas? Thank you so much! Kamron


InquiryId :  23111  InquiryType :  Hotel  DateAndTime :  2007-12-01 01:05:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-02 21:59:32

Hi,
Please reconfirm your SSN and mailing address and we will send you the password .

Thank You
WorldVentures Team

Customer submitted at 2007-12-01 01:05:43

What is my world venture\'s password?


InquiryId :  23114  InquiryType :  Existing Reservation  DateAndTime :  2007-12-01 04:53:29  Status :  Pending
Customer submitted at 2007-12-01 04:53:29

A la carte


InquiryId :  23115  InquiryType :  Existing Reservation  DateAndTime :  2007-12-01 04:53:34  Status :  Pending
Customer submitted at 2007-12-01 04:53:34

Badgered to death


InquiryId :  23126  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-01 10:23:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-02 22:57:58

Can I have your member id?

Thank You
WorldVentures Team
Customer submitted at 2007-12-01 10:23:36

Hi, I am still waiting for my RTA photo ID card. I joined in Oct. and was wondering how long it takes. Thank you!


InquiryId :  23131  InquiryType :  New Reservation  DateAndTime :  2007-12-01 11:12:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-02 23:01:08

Yes, when you click on book direct link it will take you to the vendor page from where the quote was displayed.

Thank You
WorldVentures Team
Customer submitted at 2007-12-01 11:12:02

tryint to book a reservation and selected book direct which took me to expedia. is this correct?


InquiryId :  23133  InquiryType :  Billing  DateAndTime :  2007-12-01 11:36:42  Status :  Replied and Resolved
Replied By Terri E at 2007-12-01 10:15:36

Al, thanks for your Inquiry. Your cancellation request has been submitted. You will receive a confirmation in 2-3 days. Thanks
Customer submitted at 2007-12-01 11:36:42

Please do not charge me for the month of November 2007 and any other months in the future as I wish to drop out of this program. Thank you. Please send me a confirmation of this e-mail.


InquiryId :  23143  InquiryType :  General Questions  DateAndTime :  2007-12-01 13:46:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-02 22:30:00

Hi,
Please use the powersearch to get the best fares available .

Thank You
WorldVentures Team

Customer submitted at 2007-12-01 13:46:31

I have just booked on the April 6th-11th Bermuda Cruise 6 day/5 nights. My question is: what flight should I take to get to my destination coming out of Las Vegas Nevada? This is my first time booking on worldventures.


InquiryId :  23161  InquiryType :  All Other Commissions  DateAndTime :  2007-12-01 17:03:48  Status :  Replied and Resolved
Replied By Terri E at 2007-12-03 12:20:28

PLEASE GO TO LIVE CHAT AND CHAT WITH A TRAVEL AGENT, WITH ANY BOOKING ID# THAT THE SYSTEM GENERATED, SO THEY CAN FURTHER ASSIST YOU....THANKS
Customer submitted at 2007-12-01 17:03:48

I have a customer that booked a hotel room for 4 days that ended on 11/30/07. I do not see the booking nor the commisions. I also booked a rental car on my site and do not see that booking either. Please advise. Thanks!


InquiryId :  23165  InquiryType :  Group Reservation  DateAndTime :  2007-12-01 20:02:21  Status :  Replied and Resolved
Replied By Mike K at 2007-12-03 08:20:39

For a group of 5 adults please use powersearch to book.
Customer submitted at 2007-12-01 20:02:21

How is the best way for us to book 5 adults and get the best rate?


InquiryId :  23167  InquiryType :  General Questions  DateAndTime :  2007-12-01 20:17:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-02 23:29:19

Your member id if youse sign in user id and password is bigfish1, you should be able to login with that information and the cancellation policy is that if you cancel within 30 days you will be offered a complete refund.

Thank You
WorldVentures Team
Customer submitted at 2007-12-01 20:17:26

I have been trying to get ahold of someone- I have been on hold on the phone while online I would like to know what my sign in and password are as a member- as far as the business part of this- i would like to know what the canx policy is - i just joined thur night and want to canx the business part but keep my travel part of the membership- of which i never even was allowed to log in- the site keeps telling me to log in- to see members prices, the only login i know is the endless adventures with bigfish1 as the password and the 911657 with the same password. and they still say to log in- when i tried to look up my login- my information was not there. I emailed yesterday as well with no response.


InquiryId :  23168  InquiryType :  Existing Reservation  DateAndTime :  2007-12-01 20:42:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-02 21:58:05

Hi,
Please reconfirm your mailing address and the expiration date mentioned wrongly in your card.

Thank You
WorldVentures Team

Customer submitted at 2007-12-01 20:42:35

I received my id card and it has the wrong valid thru date. Can this be corrected


InquiryId :  23176  InquiryType :  Existing Reservation  DateAndTime :  2007-12-02 03:45:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-02 21:55:58

Hi,
May I know which browser are you using ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-02 03:45:50

hello my name is bob edwards i am a member trying to get hotel prices in hawaii and all hotels say unavailable? thanks for your help.


InquiryId :  23177  InquiryType :  Existing Reservation  DateAndTime :  2007-12-02 03:46:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-02 21:55:29

Hi,
May I know which browser are you using ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-02 03:46:15

hello my name is bob edwards i am a member trying to get hotel prices in hawaii and all hotels say unavailable? thanks for your help.


InquiryId :  23178  InquiryType :  Existing Reservation  DateAndTime :  2007-12-02 05:05:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-02 21:47:32

Hi,
Please login to your dot biz site and click on the RTA link and then RTA home and go down the page where the RTA card status is shown. Just below that there is a link to upload your photo.

Thank You
WorldVentures Team

Customer submitted at 2007-12-02 05:05:02

i STILL NOT RECEIVE AND UP LOAD MY PICTURE FOR THE TRAVEL CARD YET PLEASE SHOW ME HOW


InquiryId :  23180  InquiryType :  General Questions  DateAndTime :  2007-12-02 08:21:35  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-02 23:32:54

It\\\'s working fine now, click on the second picture on the left to view the list of Dreamtrips available.

Thank You
WorldVentures Team
Customer submitted at 2007-12-02 08:21:35

What is wrong with the DreamTrips site? When you log on and click on DreamTrips, all you see is a picture of trees. You can\'t go any further. What\'s wrong and how long will the site be down?


InquiryId :  23185  InquiryType :  Dot Com Site  DateAndTime :  2007-12-02 10:25:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-02 22:36:04

Hi,
Where did you upload your photo? Is it on the dot com or the dot biz ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-02 10:25:44

I uploaded my photo on November 29 to the website and to the ID photo upload. My website rdreams.worldventures.com does not show my photo or my detail text lines. Does my url need to be corrected somewhere and if so how do I do that. I am traveling and am receiving my e-mail at cc@caldwell-net.com thank you. I am on my way to California and wish to show my web site to potential reps. thanks


InquiryId :  23193  InquiryType :  Genealogy  DateAndTime :  2007-12-02 12:14:45  Status :  Replied and Resolved
Customer submitted at 2007-12-02 12:14:45

i have never been contacted since signing up several weeks ago in Chicago. I need a rep number and a site to do to to begin using my membership. I do not want to lose any benefits. but i received a newsletter notice this week that did not allow a response. jw


InquiryId :  23202  InquiryType :  Dreamtrips  DateAndTime :  2007-12-02 13:41:30  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-12-04 14:07:16

Hello Rosetta, You must login to your Dreamtrips website to view the prices for all Dreamtrips. Click on Book Now on one of the Dreamtrips, which will take you to the login page. Please enter your member id# (911885) and password (364247). I have verified your login and password will allow you access to the website. Once logged in, you will be able to view all pricing. Thanks, Client Services - World Ventures
Customer submitted at 2007-12-02 13:41:30

I can login but it tells me when I try to get to see the prices for the dreamtrips that I need to login...but I am logged in and then I clicked on it again and it tells me I have an invalid ID or password


InquiryId :  23204  InquiryType :  Billing  DateAndTime :  2007-12-02 13:55:34  Status :  Replied and Resolved
Replied By Terri E at 2007-12-04 12:21:19

duplicate.
Customer submitted at 2007-12-02 13:55:34

I would like to cancel the Dream trip portion of my membership. Thanks


InquiryId :  23208  InquiryType :  Dot Com Site  DateAndTime :  2007-12-02 15:01:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-02 23:56:46

Can you give me the member id of the rep who has the problem?

Thank You
WorldVentures Team
Customer submitted at 2007-12-02 15:01:16

I am now a little concerned. Do you not work on the weekend ? My new rep does not have her website up after we rushed to get everything setup prior for her leaving for Calif. I sent an inquiry about why her web site is not coming up. rdreams.worldv...... This, as you must know is important to her sales. Where can I change the url for my website ?


InquiryId :  23209  InquiryType :  Magazines  DateAndTime :  2007-12-02 15:16:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-02 23:57:58

If you want to take get the benefit and earn commission then you will have to enroll with RBS.

Thank You
WorldVentures Team
Customer submitted at 2007-12-02 15:16:59

Thinking of becoming a rep. LTC Package 1st to buy \\ and should i buy the repres bus system Patsy Maietta


InquiryId :  23219  InquiryType :  General Questions  DateAndTime :  2007-12-02 18:34:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-03 00:15:33

Please email it to his personal email address.

Thank You
WorldVentures Team
Customer submitted at 2007-12-02 18:34:10

Hi..this message is for Jim Clark. I received your letter regarding my inquiring info. I know I paid, but I never received anything that you are saying I should have...Can you send me a packet out...If not able to do then refund me...Thank you


InquiryId :  23220  InquiryType :  Dreamtrips  DateAndTime :  2007-12-02 18:51:20  Status :  Replied and Resolved
Replied By Mike K at 2007-12-03 08:26:30

Yes we can issue a new card, please contact Larry Woodward at l.woodward@worldventures.com for all assistance with your Hawaii trip.
Customer submitted at 2007-12-02 18:51:20

I can not find my dreamtrip membership card. Can I have a replacement card? Also I made a reservation for the hawaii trip and have received no further information please advise.


InquiryId :  23221  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-02 19:22:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-03 00:17:08

1.Login to your .biz site back office. click on the Marketing Assets link under Marketing tab and accept to the Disclaimer Message to find the option to order business cards
2.Login to your .biz site back office. click on the Magazine link under Marketing tab and click on the Magazine dashboard link and check if the status is inactive.

Thank You
WorldVentures Team
Customer submitted at 2007-12-02 19:22:21

How do I order my cards with my iata # on it. What is the comp ID # ? I cancelled my auto ship for the magazines where do I check to see if it was cancelled.


InquiryId :  23226  InquiryType :  General Questions  DateAndTime :  2007-12-02 20:34:04  Status :  Replied and Resolved
Replied By Mike K at 2007-12-03 08:31:10

You will fly into LIBERIA AIRPORT.
Customer submitted at 2007-12-02 20:34:04

This is a DreamTrip question. I am looking to book a trip to Costa Rica in May, my guest lives in Australia, I live in California. I want to know where we would be flying to on this Costa Rica trip. What do I need to know to book this trip. This is the first time I book a DreamTrip. My guest needs to fly to Seattle, WA after Costa Rica. Mary


InquiryId :  23228  InquiryType :  Magazines  DateAndTime :  2007-12-02 22:18:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-03 00:18:51

Login to your .biz site back office. click on the Marketing Assets link under Marketing tab and accept to the Disclaimer Message to find the option to order business cards

Thank You
WorldVentures Team
Customer submitted at 2007-12-02 22:18:07

How do I order bussiness cards?


InquiryId :  23235  InquiryType :  New Reservation  DateAndTime :  2007-12-03 05:20:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-03 22:25:26

Please contact our customer service at 972-805-9600 and they will be able to help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 05:20:57

Dear Admin I would like to take this opportunity to share my Views and thoughtful Ideas towards your great program and have come up with my unique resources to make your program more interesting, effective,profitable and turn your business a successful one.Please take a few min to read this short email to gain thousands of potential investors from our forum. Rolclub.com, our Money Making Forum is the 3rd largest Investment/Business Forum which have some unique and significant features as follows: # Rolclub currently have 30400+registered and 10,000 unregistered members and membership is increasing daily by leaps and bounds. # Rolclub has been online for more than 2 years and successful to maintain its standard upto the mark. # Rolclub has Excellent support team who are sincerely working 24/7 for you. # Rolclub offers very cheap rate as advertising options from the very beginning which is a big boost for the advertiser. # Nice site design. # Open for any new Ideas to share with Admin. # Serious and sincere Business/program/investment Ideas are highly encouraged and promoted. # Any offensive act is traced down with immediate action by Support team and Admin. Why is Rolclub.com Forum different from the other forums? Because our membership is totally different from others.We started of as a Pipsinc forum about 2 years ago with over 14000 members from pipsinc.These were normal people from around the globe gathering together to get new updates on matters of pipsinc. who invested over 3 Billion dollars in pipsinc, that now is gone forever... Most of these members are still with us today looking for new ways to make income. We hope and trust that you will take good care of our members, once they signup to your investment company. RolClub\'s Offer : -------------------------------- We have lots of members/guest visitors looking for investment companies/programs who would like your sponsored ads on our site by way of which we can offer your services to our members. One main Important fact for your Program is : Different Surf ,Hyip and other Monitors cant make you sure about the number of members that your program will be watched by. But you could get thousands of members everyday from around the globe via Rolclub Forum who are watching as well as aspiring to invest to your Program . Prices for advertising has been the same for past 2 years and will remain this way so that more advertisers can benefit from them. If you would like to advertise on Rolclub for thousands of people, please have a look at: http://www.rolclub.com/advertising.html We accept several payment processors... Act now and take advantage for promoting your program among the vast30400+ Registered and 10000 unregistered membership on Rolclub.com forum. Banner for your business of size 120x120, 468x60 or 728x90 are accepted and if you dont have them,they can be provided for you for 10 usd.. Link to us: Rolclub Banners: http://www.rolclub.com/rolclub-rules-news/12951-rolclub-banners-please-help-us-advertise.html Please link the thread you post on Rolclub Forum with information about your business/investment. Link that thread to a graphics from link below so that you and Rolclub members can discuss and help each other about the investment/business /your offering. http://www.rolclub.com/rolclub-rules-news/12951-rolclub-banners-please-help-us-advertise.html So what do you have to lose? Potential investors? Take us for a test drive...Looking forward to hear from you which is your and our best interest... Regards Admin RC Network Ads Dep. Ads@rolclub.com http://www.rolclub.com http://www.rolclub.com/advertising.html


InquiryId :  23240  InquiryType :  Existing Reservation  DateAndTime :  2007-12-03 07:42:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-03 22:15:59

Hi,
Please initiate a livechat with the travel department and a travel agent will assist you in the cancellation .

Thank You
WorldVentures Team

Customer submitted at 2007-12-03 07:42:30

i need to cancel my hotel reservations that i made with you here is my booking id 9RS189Y2H thank you for canceling this asap. have a Merry Christmas and Happy New Year. God Bless


InquiryId :  23246  InquiryType :  Dreamtrips  DateAndTime :  2007-12-03 09:45:50  Status :  Replied and Resolved
Replied By Terri E at 2007-12-03 11:35:57

User Id# 911853 and password: 1314ca...thanks
Customer submitted at 2007-12-03 09:45:50

I sign up on 12/1/07. I have order #1000526433 This # dos not work when I log-on What is my user ID #?


InquiryId :  23247  InquiryType :  Dreamtrips  DateAndTime :  2007-12-03 09:48:19  Status :  Replied and Resolved
Replied By Mike K at 2007-12-03 08:32:47

We do not have the % feature up on the new wibsite, we are working to have it added.
Customer submitted at 2007-12-03 09:48:19

trying to see the page where the % booked on sonoma valley trip is and other details, please help!


InquiryId :  23255  InquiryType :  General Questions  DateAndTime :  2007-12-03 11:03:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-03 22:44:50

You can enroll it as a business.

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 11:03:54

I am looking for information about becoming a Rep for WV. I would like to know if I have a partnership or other business entity if each applicant has to buy his or her own RBS, LTC and Dreamtrips or if because it\'s a partnership or other business entity only one is necessary?


InquiryId :  23263  InquiryType :  Existing Reservation  DateAndTime :  2007-12-03 12:03:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-06 21:31:56

Hi,
Thank you . Your password is temp12 .

Thank You
WorldVentures Team

Customer submitted at 2007-12-06 12:45:32

My SSN is 537-40-65027 Member ID 902259 Mailing address: 3482B N. Red River RD Ferndale, WA 98248 Hopefully this is all you need.
Replied By Aruna A at 2007-12-03 22:06:11

Hi,
Please reconfirm your SSN , memberid and the mailing address on the membership and we will send you the password.

Thank You
WorldVentures Team

Customer submitted at 2007-12-03 12:03:23

I have forgotten my password and I have changed my e-mail address. please send to my new e-mail: smhood_lummi@yahoo.com I also need to know how I can set up this account for monthly fees. Thanks for your help


InquiryId :  23265  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-03 12:09:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-03 22:56:45

It was shipped on November 14th.

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 12:09:14

I received an email to advise that a replacement travel agent card would be sent but have not received it. Can you tell me when this will occur?


InquiryId :  23273  InquiryType :  Events  DateAndTime :  2007-12-03 13:12:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-03 23:00:33

Click on the specials link on your .com site to check the special package offered.

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 13:12:03

I am inquiring about if you are offering any specials for the Sugarbowl in New Orleans for the University of Hawaii trip


InquiryId :  23285  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-03 15:11:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 22:58:25

Where you will be flying out from?

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 06:24:17

The trip is to Cabo San Lucas from 2-4-08 thru 2-10-08. Staying at the Dreams all inclusive Resort and Spa. Expedia: 1670 Orbitz: 1749 Cheap tickets: 1752 World Ventures: 1759 (without ground transports) Additonally...it appears that WF did not offer the same flight info as others...US Airways was cheapest. And, the resort did not appear on WV site under hotels...just \"vacations\". thanks
Replied By risaf risaf at 2007-12-03 23:19:50

It does search expedia, orbitz and cheapticket, can you give me the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 15:11:23

I am trying to book a trip using the powerearch and WV website. WV website is the most expensive for exact trip on three other websites...Expedia, Orbitz and Priceline.com. Powersearch did not reveal any of this...I went to the websites myself to get the prices. I thought that powersearch was supposed to search and list cheapest travel...additionally I thought WV was supposed to offer cheapest price!


InquiryId :  23289  InquiryType :  General Questions  DateAndTime :  2007-12-03 15:35:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-03 23:25:26

Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 15:35:09

I want to cancel my membership effective today. I can not remember my RTA number. Thank you Jennifer Bennett


InquiryId :  23290  InquiryType :  All Other Commissions  DateAndTime :  2007-12-03 16:05:58  Status :  Replied and Resolved
Replied By Terri E at 2007-12-04 14:17:18

Bruce, please send any booking concerns to travel@worldventures.com, and allow our travel managers assist you, since you have been experiencing some difficulties. Have a Great day!!!
Customer submitted at 2007-12-03 16:05:58

MY CUSTOMER HAD A BOOKING OVER THIS PAST WEEKEND AND BOOKED IT ON MY SITE BUT I AM NOT SEEING THE BOOKING IN MY .COM SITE. COULD YOU HELP ME OUT. THANKS


InquiryId :  23294  InquiryType :  Dreamtrips  DateAndTime :  2007-12-03 16:50:05  Status :  Replied and Resolved
Replied By Mike K at 2007-12-04 07:50:16

If you are traveling with another member and they are paying they would list you as the adult guest. At the top of the Dreamtrips page is an INSURANCE tab that will allow you to purchase travel insurance for your trip.
Customer submitted at 2007-12-03 16:50:05

How do I book the dream trip if I am going with another member and they are paying on their credit card? Also where do I get insurance?


InquiryId :  23297  InquiryType :  Existing Reservation  DateAndTime :  2007-12-03 18:09:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-03 22:04:23

Hi,
For air reservatins, please contact the airlines directly and refer your confirmation number. They will assist you in checking your reservation.

Thank You
WorldVentures Team

Customer submitted at 2007-12-03 18:09:52

i am trying to look up our flights and all i have is our trip id number and i can\'t find it- help please


InquiryId :  23300  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-03 19:12:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:02:41

https://www.world-venture.com/login_dreamtrips_ie.html, I just checked and I\\\'m able to login with user id(member id) and password(mbs8108).

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 03:54:58

the password that I\'m trying to use is: mbs8108 which is the same one I use for my other sites back office, but it don\'t work so it must have a different password for dreamtrips site? When I request that I forgot my password, it ask for my ID and email and I tried both ID # and username I mentioned before but it give me a message that it\'s an invalid ID??? HELP.
Replied By risaf risaf at 2007-12-03 23:38:13

May I know what is the password you are trying to use?

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 19:12:00

How do I log into the dream vacation web site? I tried my ID # 887971 and also my username: petersurur and neither one works, can you help please? Also, am I suppose to get a dreamtrips card?


InquiryId :  23310  InquiryType :  Dot Biz  DateAndTime :  2007-12-03 21:35:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 00:15:18

Can you please verify your SSN/Tax payer number, email and mailing address on our file to give the login information here.

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 21:35:59

I am having problems loggin on to my backpage... I have misplaced my password.


InquiryId :  23311  InquiryType :  Dot Biz  DateAndTime :  2007-12-03 21:36:16  Status :  Replied and Resolved
Customer submitted at 2007-12-03 21:36:16

I am having problems loggin on to my backpage... I have misplaced my password.


InquiryId :  23312  InquiryType :  Dot Com Site  DateAndTime :  2007-12-03 21:43:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 00:17:03

Please email the pic to photosend@worldventures.com and our representative will upload it for you.

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 21:43:23

Pic on my .com has become distorted. But, in the backoffice it\'s fine. Can u fix it on your end?


InquiryId :  23314  InquiryType :  General Questions  DateAndTime :  2007-12-03 22:17:40  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 00:25:52

Please call our customer service at 972 805 9600. We are open 10AM-5PM CST Mon - Friday. Thank you.

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 22:17:40

FYI: The New improvements are great! However.... Finding membership info & the amount was not easy or clear. I thinks it\'s now $199. i tried going thru the process & it talks about catalogs? I wasn\'t sure what was \"IN\" the shopping cart. Then there was a $10 fee for something & showing .50 commissions on the same line. Can someone check that please. I\'m confused. THANKS


InquiryId :  23315  InquiryType :  New Reservation  DateAndTime :  2007-12-03 22:32:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 00:26:47

Please run a powersearch to get a quote or email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 22:32:45

Need help with a Reservation for Dec 21st - Dec. 23rd


InquiryId :  23316  InquiryType :  General Questions  DateAndTime :  2007-12-03 23:14:25  Status :  Replied and Resolved
Customer submitted at 2007-12-03 23:14:25

Hello ~ We have recently purchased a Penthouse Condominium in Punta Mita, NW of Puerto Vallarta, Mexico. You were recommended as someone whom I should contact as a potential rental/listing agent. Our property is located inside of the gates of the Four Seasons Resort. It is called Hacienda De Mita. Check out our website at www.penthousepuntamita.com. This destination is quickly becoming one of the most desirable on the West Coast. We have recently begun the process of renting and would like to know if you are interested in listing our property. We will pay 20% commission for any booking. Please let me know if you have any questions or are interested in working with us. We would love to get started with you. I look forward to your response. Thank You. Nina Ruch ~ Booking Agent ~ 208-794-7284 Vacation Properties LLC www.penthousepuntamita.com


InquiryId :  23317  InquiryType :  New Reservation  DateAndTime :  2007-12-03 23:21:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 00:28:23

Could you please be clear on what the problem is?

Thank You
WorldVentures Team
Customer submitted at 2007-12-03 23:21:38

problems making reservation


InquiryId :  23320  InquiryType :  General Questions  DateAndTime :  2007-12-04 00:09:56  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 00:29:13

Is it for a dreamtrips reservation?

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 00:09:56

i am inquiring about the Crested Butte Ski trip. I want to book this for my husband and 2 boys; however, I am not going on the trip. I can still do this, correct? I blew my knee out and therefore cannot ski.


InquiryId :  23326  InquiryType :  Genealogy  DateAndTime :  2007-12-04 05:23:47  Status :  Replied and Resolved
Replied By Terri E at 2007-12-04 10:54:21

Janet, thanks for your Inquiry. Janet is in your Binary below a cancelled acct...you can put in her Id# 911301..or look under the tabular\\\" and you will see her in there as well. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-12-04 05:23:47

Janet Shore, WV No. 886586, Phone: 863-293-3888, E-mail jshore1@tampabay.rr.com I sponsored Janet Folkerts (WV name Cruises for sail) however, she does not show up on my geneology. Can you help?


InquiryId :  23327  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-04 05:30:17  Status :  Replied and Resolved
Customer submitted at 2007-12-04 05:30:17

Dear Admin I would like to take this opportunity to share my Views and thoughtful Ideas towards your great program and have come up with my unique resources to make your program more interesting, effective,profitable and turn your business a successful one.Please take a few min to read this short email to gain thousands of potential investors from our forum. Rolclub.com, our Money Making Forum is the 3rd largest Investment/Business Forum which have some unique and significant features as follows: # Rolclub currently have 30400+registered and 10,000 unregistered members and membership is increasing daily by leaps and bounds. # Rolclub has been online for more than 2 years and successful to maintain its standard upto the mark. # Rolclub has Excellent support team who are sincerely working 24/7 for you. # Rolclub offers very cheap rate as advertising options from the very beginning which is a big boost for the advertiser. # Nice site design. # Open for any new Ideas to share with Admin. # Serious and sincere Business/program/investment Ideas are highly encouraged and promoted. # Any offensive act is traced down with immediate action by Support team and Admin. Why is Rolclub.com Forum different from the other forums? Because our membership is totally different from others.We started of as a Pipsinc forum about 2 years ago with over 14000 members from pipsinc.These were normal people from around the globe gathering together to get new updates on matters of pipsinc. who invested over 3 Billion dollars in pipsinc, that now is gone forever... Most of these members are still with us today looking for new ways to make income. We hope and trust that you will take good care of our members, once they signup to your investment company. RolClub\'s Offer : -------------------------------- We have lots of members/guest visitors looking for investment companies/programs who would like your sponsored ads on our site by way of which we can offer your services to our members. One main Important fact for your Program is : Different Surf ,Hyip and other Monitors cant make you sure about the number of members that your program will be watched by. But you could get thousands of members everyday from around the globe via Rolclub Forum who are watching as well as aspiring to invest to your Program . Prices for advertising has been the same for past 2 years and will remain this way so that more advertisers can benefit from them. If you would like to advertise on Rolclub for thousands of people, please have a look at: http://www.rolclub.com/advertising.html We accept several payment processors... Act now and take advantage for promoting your program among the vast30400+ Registered and 10000 unregistered membership on Rolclub.com forum. Banner for your business of size 120x120, 468x60 or 728x90 are accepted and if you dont have them,they can be provided for you for 10 usd.. Link to us: Rolclub Banners: http://www.rolclub.com/rolclub-rules-news/12951-rolclub-banners-please-help-us-advertise.html Please link the thread you post on Rolclub Forum with information about your business/investment. Link that thread to a graphics from link below so that you and Rolclub members can discuss and help each other about the investment/business /your offering. http://www.rolclub.com/rolclub-rules-news/12951-rolclub-banners-please-help-us-advertise.html So what do you have to lose? Potential investors? Take us for a test drive...Looking forward to hear from you which is your and our best interest... Regards Admin RC Network Ads Dep. Ads@rolclub.com http://www.rolclub.com http://www.rolclub.com/advertising.html


InquiryId :  23337  InquiryType :  Billing  DateAndTime :  2007-12-04 08:09:17  Status :  Replied and Resolved
Replied By Terri E at 2007-12-04 08:43:36

Celestine, your magazine order has been cancelled, if you have any other concerns please let us know. Thanks
Customer submitted at 2007-12-04 08:09:17

want to cancell my magazines


InquiryId :  23342  InquiryType :  General Questions  DateAndTime :  2007-12-04 08:54:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:16:17

Insurance is always optional, you will have to check on the vendor site for price.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 08:54:52

Airfare- A client wants to fly into Canada from Phoenix, AZ do they need insurance? If so, what is the insurance going to cover? Dionne Russell 6025681551 dionnedrussell@hotmail.com


InquiryId :  23345  InquiryType :  All Other Commissions  DateAndTime :  2007-12-04 09:48:22  Status :  Replied and Resolved
Replied By Terri E at 2007-12-04 08:18:20

Paula, thanks for your Inquiry. Please take any booking Id# and go to your dot.com site and chat with a Live travel agent, so they may further assist you. Thanks
Customer submitted at 2007-12-04 09:48:22

I am once again sending a request regarding my commissions from trips taken in May and June of 2007. I was advised by the two woman who signed me up that I should have received them. This is my third email to you, as well as one phone call placed. I would appreciate a response that states that someone is at least checking into this. Again, I list my email address and my telephone number. I will list it here as well (602)527-7377 email Pkeenom@cox.net. Response within 48hours please!


InquiryId :  23347  InquiryType :  Dot Biz  DateAndTime :  2007-12-04 10:29:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:16:59

You can email them from the refer to my website link on the .com page.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 10:29:17

How do I access and refer people to my web site?


InquiryId :  23349  InquiryType :  Existing Reservation  DateAndTime :  2007-12-04 11:13:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-04 23:47:29

Hi,
Please give the wv tracking number so that we can check it for you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-04 11:13:52

hi! i was wondering what is taking so long to confirm my booking. i need to know if it is unavailable so i can make other plans. thanks


InquiryId :  23354  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-04 11:51:53  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:29:55

Login to your .biz site back office and click on the LTC home link under LTC tab and scroll down to the bottom of the page to find the link to print agent verification letter.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 11:51:53

How do i print my letter? I don\'t see an option anywhere.


InquiryId :  23359  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-04 12:29:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:30:56

Run a powersearch under SKI package option to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 12:29:32

I want to work up a ski package for a friend of mine to Winter Park. Where do I begin?


InquiryId :  23360  InquiryType :  Dot Com Site  DateAndTime :  2007-12-04 13:16:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:32:38

Please email the photo to photosend@worldventures.com and we will upload it for you.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 13:16:49

My photos to show with the text to the right of it and it didn\'t appear as stretched. Did you make any changes to the site because not the photo is below the text and it appears to have lost its stretch and skew properties.


InquiryId :  23372  InquiryType :  General Questions  DateAndTime :  2007-12-04 15:16:56  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:35:41

If you have booked this through quick reservation link it will take some time to get updated in your back office, you will receive commission on non air bookings.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 15:16:56

I booked some items through the red selection items on our website. I don\'t see it on my bookings through the site link. Will I still earn commissions?


InquiryId :  23376  InquiryType :  Existing Reservation  DateAndTime :  2007-12-04 16:24:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-04 23:40:01

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-04 16:24:19

I have not sumbmitted anymore money (monthly)than my startup fee of $350. I would a refund being that I have not done anything with this website or have taken a quiz or recieved my travel license/special trips. Please call @(830)556-6717. Signed up back in May 2007.


InquiryId :  23377  InquiryType :  Dot Com Site  DateAndTime :  2007-12-04 16:26:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:38:32

Can you please email the photo to photosend@worldventures.com and our representative will upload it for you.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 16:26:13

Hello. I have uploaded my photo and text and it shows up in back office. However, it does NOT show up on my .com website. Please fix the problem so we can have the site working. Thanks.


InquiryId :  23381  InquiryType :  General Questions  DateAndTime :  2007-12-04 17:17:42  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:42:48

If you have booked it from quick reservation link it will take sometime to get updated in your back office.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 17:17:42

I\'ve booked a few things thru my website, but I cannot find them being assigned to my account. What happened and how can I get credit for them?


InquiryId :  23395  InquiryType :  Existing Reservation  DateAndTime :  2007-12-04 19:29:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-06 21:35:02

Hi,
Thank you . Your password is Prestan.

Thank You
WorldVentures Team

Customer submitted at 2007-12-06 08:23:39

The info you requested is 1054 Benedict Circle Corona.CA 92882 561513439 Thanks, Chantelle Crespo
Replied By Aruna A at 2007-12-05 23:18:08

Hi,
Your site and logins are working properly . Please reconfirm your SSN and mailing address and we will send you the password.

Thank You
WorldVentures Team

Customer submitted at 2007-12-05 10:37:30

It is not recognizing my info. i am putting 876268 for my id # /user name. I am also putting my password. It is saying that that are no matching records found. When I try marking I forgot my password it also still does not recognize it so I cannot access anything. Chantelle Crespo
Replied By Aruna A at 2007-12-04 23:34:26

Hi,
Please go to ChantelleCrespo.worldventures.biz or ChantelleCrespo.worldventures.com and use your member id and password to login .

Thank You
WorldVentures Team

Customer submitted at 2007-12-04 19:29:55

My user name and password is not working for logging in


InquiryId :  23401  InquiryType :  Magazines  DateAndTime :  2007-12-04 20:16:09  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:51:18

Can you please verify her SSN/Tax payer number, email and mailing address so that I can provide the info here.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 20:16:09

I am trying to help one of my downline who is brand new and cannot remember her password. Her name is Denyse Brown ID is 911904 I have her on the phone right now.


InquiryId :  23402  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-12-04 20:20:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:52:31

Click on the Marketing Assets link under Marketing tab to check the marketing material available.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 20:20:59

Can you please tell me if you are ever going to have brochures that we can order? Also, before the website was updated, I could find where to order t-shirts and such. I can\'t find that anymore. Is it still offered?


InquiryId :  23408  InquiryType :  Magazines  DateAndTime :  2007-12-04 20:37:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:54:56

Please submit group reservation request from the group reservation link on your .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 20:37:16

I WILL NEED TO BOOK 20 TO 25 RESERVATIONS FOR THE CHEAPEST YOU HAVE IN JUNE 2008, STAYING 3 TO 4 NIGHTS, WHAT TYPE OF GROUP RATE CAN WE GET.


InquiryId :  23410  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-04 21:05:32  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-04 23:55:40

Could you please be clear on your question?

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 21:05:32

membership enquiry..


InquiryId :  23416  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-04 22:38:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-05 00:10:54

Please submit LTC card renewal form available under the support request or online form link under support tab of your .biz site back office.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 22:38:30

i would like to know how can i get a new member card with new experation


InquiryId :  23420  InquiryType :  Magazines  DateAndTime :  2007-12-04 23:26:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-05 00:06:54

Login to your .biz site back office and click on the My profile link under support tab to replicate the website url.

Thank You
WorldVentures Team
Customer submitted at 2007-12-04 23:26:41

how can I change the name from ....atravelnet.worldventures to something else?


InquiryId :  23424  InquiryType :  Existing Reservation  DateAndTime :  2007-12-05 00:51:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-04 23:31:15

Hi,
What is the error when you are trying to login ? Are you using the correct password ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-05 00:51:19

I\'m an LTC and I can\'t get into my back office.


InquiryId :  23435  InquiryType :  Dreamtrips  DateAndTime :  2007-12-05 08:03:14  Status :  Replied and Resolved
Replied By Mike K at 2007-12-05 06:59:17

The hotel is the Elevation Hotel and Spa in Crested Butte, Colorado. Their website is www.elevationhotel.com
Customer submitted at 2007-12-05 08:03:14

name of hotel and location for crested butte trip


InquiryId :  23441  InquiryType :  Existing Reservation  DateAndTime :  2007-12-05 09:03:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-05 23:26:22

Hi,
Your reservation is confirmed and the confirmation email has been sent to you already .Please initiate livechat with the travel department for any clarifications.

Thank You
WorldVentures Team

Customer submitted at 2007-12-05 09:03:50

HI! i made a reservation, but have not yet received a confirmation. it has been a few days. my tracking number is GRP6L269DJ12. please contact me so i know whether or not to make other plans. I would appreciate it if you could get back to me soon since other reservations are going quick. thanks.


InquiryId :  23450  InquiryType :  Existing Reservation  DateAndTime :  2007-12-05 10:35:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-05 23:06:49

Hi,
Please give WV tracking number and we can check it for you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-05 10:35:06

Need confirmation number, car rental place doesn\'t have my order.


InquiryId :  23452  InquiryType :  Existing Reservation  DateAndTime :  2007-12-05 10:53:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-05 23:03:04

Hi,
Please initiate a livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-05 10:53:05

Dear Sir or Madam: Below are the details of an existing reservation (WorldVentures tracking ID # GRPUK08KV157) I made on October 15th, 2007. I wish to inquire about how to make a slight change: I need to adjust my reservation for 2 adults instead of 1 at the same hotel for the same dates. Can you make the change, and how much would it cost? Or, should I cancel my existing reservation and make a new one? I\'d be grateful for an answer as soon as your schedule allows. Sincerely, J-L Deher-Lesaint _____________________________ Washington Jefferson Hotel Check in: Tuesday, January 29, 2008 Check out: Sunday, February 03, 2008 Room Type: Standard Room Nights: 5 Adults: 1 Children: 0 Rooms: 1 -------------------------------------------------------------------------------- Charge Detail Qty Item Type / Room Type Total Rate Total 1 Room Standard Room $815.00 $815.00 Occupancy Tax (per night) 3.50 17.50 Room Tax - 13.38 % 109.01 Total $941.51


InquiryId :  23454  InquiryType :  Magazines  DateAndTime :  2007-12-05 11:19:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-05 22:47:57

You will have to login as a member to see the price of those deals.

Thank You
WorldVentures Team
Customer submitted at 2007-12-05 11:19:49

How do I find out the prices of dream trips that are too low to advertise?


InquiryId :  23455  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-05 11:28:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-05 22:50:56

May I know what is the user id and password you are trying to use?

Thank You
WorldVentures Team
Customer submitted at 2007-12-05 11:28:34

I am trying to log on and it states that my user name and id are not valid. Please let me know the status of my account. Thanks Kari


InquiryId :  23464  InquiryType :  Flight  DateAndTime :  2007-12-05 12:11:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-05 22:58:30

Hi,
Please go to the travel site and click on the flight tab and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-12-05 12:11:21

how do I book a flight?


InquiryId :  23471  InquiryType :  Magazines  DateAndTime :  2007-12-05 13:34:00  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-05 23:09:12

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-12-05 13:34:00

I would like to learn more on how to become an affiliate.


InquiryId :  23494  InquiryType :  Dot Biz  DateAndTime :  2007-12-05 16:49:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-05 23:30:04

May I know your member id and also login password you are trying to use?

Thank You
WorldVentures Team
Customer submitted at 2007-12-05 16:49:44

I am not able to get on my site and I cannot figure out why? I have been out of commission for 3-4 months and everything has changed and I need to get into my back office so I can go to work again. Please Help! Nancy Duncan


InquiryId :  23513  InquiryType :  New Reservation  DateAndTime :  2007-12-05 19:31:15  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-05 23:43:40

You will not be able to book multi city packages, but only multi city air reservation and hotel seperately.

Thank You
WorldVentures Team
Customer submitted at 2007-12-05 19:31:15

I am not sure that the website allows for booking connections between several destinations. For instance, I am looking to go to Thailand and then to Hong Kong. I can book the original flight from LAX to Thailand, but cannot book the flight from Thailand to Hong Kong. This is inclusive of hotel, as well. Please advise.


InquiryId :  23514  InquiryType :  Flight  DateAndTime :  2007-12-05 19:42:24  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-05 22:56:53

Hi,
Please enable all popups and try again .

Thank You
WorldVentures Team

Customer submitted at 2007-12-05 19:42:24

When I click on the tab \"book now\" a box comes up and says \"another window will open from the vendor it was found. When I click \"OK\" the window does not come up. What should I do?


InquiryId :  23517  InquiryType :  Dreamtrips  DateAndTime :  2007-12-05 20:29:38  Status :  Replied and Resolved
Replied By Mike K at 2007-12-07 06:44:23

OK...Robin is handling the Crested Butte Dreamtrip. Please contact her via email with you name and phone number, and let her know you need to speak with her reagarding this Dreamtrip. Her email is: r.gabbard@worldventures.com
Customer submitted at 2007-12-06 13:17:34

The Crested Butte trip to Colorado for myself and a guest, but I don\'t even have login info...???
Replied By Mike K at 2007-12-06 06:56:47

Reply back and let me know exactly which Dreamtrip you were trying to book.
Customer submitted at 2007-12-05 20:29:38

Hello, This is my second e-mail regarding my DreamTrips membership. I'm unable to book a trip which closes today (12/05/07) because I do not have access information. I made a phone call to the Customer Service on Monday 12/03/07 and I was promised a response either via e-mail or by telephone regarding my membership. I have not received such a response. I would greatly appreciate resolution of this matter as I was not able to book the trip I so wanted to go on. Thanks.


InquiryId :  23519  InquiryType :  Dot Com Site  DateAndTime :  2007-12-05 21:41:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-05 23:46:52

http://alianawhite.worldventures.biz/, it shows your name.

Thank You
WorldVentures Team
Customer submitted at 2007-12-05 21:41:10

When I try to log on to my dot biz and dot com site, it pulls up someone else\'s information. That worries me. I need to have this fixed right away


InquiryId :  23527  InquiryType :  Dot Com Site  DateAndTime :  2007-12-05 23:13:09  Status :  Replied and Resolved
Replied By Sunny at 2007-12-05 22:37:12

Hi
you may send the photo to photosend@worldventures.com and our technical people will take care of it. Mention your member id# and URL while sending the photo.
Thanks
Worldventures Team
Replied By Sunny at 2007-12-05 22:37:03

Hi
you may send the photo to photosend@worldventures.com and our technical people will take care of it. Mention your member id# and URL while sending the photo.
Thanks
Worldventures Team
Customer submitted at 2007-12-05 23:13:09

Hi, I am not succesfull in using the live chat feature and I am not sure exactly who to call about this technical issue. This is my second email with no responce in the last week. I uploaded my photo to 150x150 ratio in pixils and still it is streching what is causing this?


InquiryId :  23530  InquiryType :  All Other Commissions  DateAndTime :  2007-12-06 00:35:09  Status :  Replied and Resolved
Replied By Terri E at 2007-12-06 05:28:01

it can take anywhere from 14-120 days for that data to show up in your dot.com site. thanks
Customer submitted at 2007-12-06 00:35:09

When does my booking and commissions show at my back office?


InquiryId :  23532  InquiryType :  Existing Reservation  DateAndTime :  2007-12-06 02:32:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-06 21:40:52

Hi,
Please initiate a livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-06 02:32:15

We are planning to take a cruise to the Caribbean with our 17 y/o later this month 12/19 or later. Currently she does not hold a passport, as a minor is she required to have a passport.


InquiryId :  23534  InquiryType :  Magazines  DateAndTime :  2007-12-06 04:43:23  Status :  Replied and Resolved
Replied By Ric Q at 2007-12-06 12:43:12

MEMBERSHIP CANCELLATION: If Would you like to cancel your membership? Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you
Customer submitted at 2007-12-06 04:43:23

I would like to cancel my membership Rick Field


InquiryId :  23536  InquiryType :  Existing Reservation  DateAndTime :  2007-12-06 05:38:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-06 21:38:07

Hi,
Please give the WV tracking number.

Thank You
WorldVentures Team

Customer submitted at 2007-12-06 05:38:06

I have booked a reservation at the Los Angeles Westin for Jan 10, 2008, for one night. My confirmation number is 880741. I had received an e-mail confirmation and now I cannot find it. Could someone please re-send an e-mail confirmation?


InquiryId :  23541  InquiryType :  FAM News  DateAndTime :  2007-12-06 06:52:41  Status :  Replied and Resolved
Replied By Ric Q at 2007-12-06 12:56:44

You do not appear to be signed up for Direct Deposit, you may do so by logging into your .biz under Geneology and Commissions. Once logged in click on Commission Tools and below the option for direct deposit will appear. Login to .biz and under Marketing click Comp Plan for an overview on earning commissions.
Customer submitted at 2007-12-06 06:52:41

how do i recv my commissions??? i did sign up for DirectDeposit !! Or iz it be chk via mail???


InquiryId :  23542  InquiryType :  Existing Reservation  DateAndTime :  2007-12-06 06:57:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-07 20:29:27

Hi,
Do you want to keep the record of each customer whom you have enrolled ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-06 06:57:02

Is there a way to create a cutomer profile so that I can enter company point earnings / programs for example...Holiday Inn Priority Club Member #\'s?


InquiryId :  23569  InquiryType :  Existing Reservation  DateAndTime :  2007-12-06 10:35:52  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-06 21:19:51

Hi,
Please contact airlines directly to make the changes. Also , the penalty charges depends on the airline. Each airline have different policies.

Thank You
WorldVentures Team

Customer submitted at 2007-12-06 10:35:52

I accidently booked my flight to Dallas Love Field instead of Dallas Fort Worth. I booked the flight less than 24 hrs. Would I be charged to make this change? Thank you. Jaseon Outlaw


InquiryId :  23572  InquiryType :  Existing Reservation  DateAndTime :  2007-12-06 11:13:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-06 21:23:45

Hi,
Please contact customer service at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2007-12-06 11:13:39

I had an email that said that my monthly fee had failed to generate I thought I had fixed this problen can you please tell me t he statis of my account


InquiryId :  23576  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-06 11:42:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-06 23:45:49

Do you get any error message, also could you please verify your SSN/Tax payer number, email and mailing address on our file to give the login information here?

Thank You
WorldVentures Team
Customer submitted at 2007-12-06 11:42:49

I could not log in what is the problem pl


InquiryId :  23593  InquiryType :  Flight  DateAndTime :  2007-12-06 12:43:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-06 21:07:18

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-12-06 12:43:03

trying to book a flight from san diego to salt lake city Dec 19th before 7:00 am returning Dec 21st 10:30 am I\'ve cleared cookies, reboot computer...


InquiryId :  23594  InquiryType :  Billing  DateAndTime :  2007-12-06 12:48:10  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-12-06 13:34:07

You can also call us at 972-985-6841 and we can update the information for you as well.
Customer submitted at 2007-12-06 15:23:15

Yes, I am wanting to change it. That is my son\'s visa number. I am having problems with my computer and I can not access my account. As soon as I figure out my computer I will change my payment method. Thanks for your help
Replied By Terri E at 2007-12-06 12:52:05

Sharon, just wanting to get clarity, We have a Visa on file ending 7300 that we bill from each month, are you wanting change it? Just go to your dot.biz site and under Support/ to on-line forms to the \"payment update form\" fill it out then click submit. and billing will change you payment method if you want it changed. Thanks
Replied By Sean Wilson at 2007-12-06 12:01:16

Your recurring payment is automatically setup after your enrollment. The payment method used to pay your initial fee will be used to pay your monthly payments. You may change the payment method by submitting a Payment Update form, found in your back office.
Customer submitted at 2007-12-06 12:48:10

How do I set up billing for my website?


InquiryId :  23599  InquiryType :  Hotel  DateAndTime :  2007-12-06 13:47:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-06 20:54:41

Hi
Please delete all cookies and temporary internet files and try again .

Thank you
WorldVentures Team.

Customer submitted at 2007-12-06 13:47:10

I\'m having trouble searching for a hotel near 836 Francisco Street Los Angeles, CA checking in 12/31/07 and leaving 1/1/08. It keeps saying there\'s an error.


InquiryId :  23600  InquiryType :  Dreamtrips  DateAndTime :  2007-12-06 13:56:25  Status :  Replied and Resolved
Replied By Mike K at 2007-12-07 06:00:32

No, tickets to Disney World are not included in this package. You would purchase those on your own if you wanted to visit there.
Customer submitted at 2007-12-06 13:56:25

does the dreamtrip to disney world in May include tickets to get into Disney World Park?


InquiryId :  23606  InquiryType :  New Reservation  DateAndTime :  2007-12-06 14:47:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-06 23:59:44

Please check special link on our website to know about the packages we are offering.

Thank You
WorldVentures Team
Customer submitted at 2007-12-06 14:47:25

Do you have any Sugar Bowl packages from Hawaii to New Orleans?


InquiryId :  23608  InquiryType :  Magazines  DateAndTime :  2007-12-06 14:54:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-07 00:01:06

How can I help you?

Thank You
WorldVentures Team
Customer submitted at 2007-12-06 14:54:23

BUSY?


InquiryId :  23613  InquiryType :  Dreamtrips  DateAndTime :  2007-12-06 16:00:19  Status :  Replied and Resolved
Replied By Mike K at 2007-12-07 05:58:42

The agent handling that particular Dreamtrip would be Robin. Just send her an email( r.gabbard@worldventures.com ) and ask her anything you need to know about that Dreamtrip. Make sure you include your name and phone number in case she needs to contact you by phone. She can also help you in viewing the details of the trip.
Replied By Mike K at 2007-12-07 05:58:25

The agent handling that particular Dreamtrip would be Robin. Just send her an email( r.gabbard@worldventures.com ) and ask her anything you need to know about that Dreamtrip. Make sure you include your name and phone number in case she needs to contact you by phone. She can also help you in viewing the details of the trip.
Customer submitted at 2007-12-06 16:00:19

I emailed several days ago with a question and still no response. I am starting to get very disappointed with the response and support of this company. Is there availability on the Jamaican Epicurian Dreamtrip in June? And why cant I get any details to come up?


InquiryId :  23614  InquiryType :  All Other Commissions  DateAndTime :  2007-12-06 16:08:17  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-12-06 14:50:26

Travel bookings will appear immediately if booked from your website. Please ensure that the booking was done directly from your site and the purchaser did not select Book Directly with the vendor. If it was not booked directly from your site, the booking information will not show on your website. Please visit Live Chat if further assistance with your travel booking is necessary. Live Chat handles all travel issues.
Customer submitted at 2007-12-06 16:08:17

there was a purchase on my site on friday and i dont see the purchase nor the commisson


InquiryId :  23620  InquiryType :  Group Reservation  DateAndTime :  2007-12-06 16:48:26  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 07:01:37

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-12-06 16:48:26

I\'m trying to research a group trip for 10 people or more. I know that there is a dreamtrip that is in May but my client would like to go in Feb - April. Is there an all inclusive trip that provides outdoor activities?


InquiryId :  23623  InquiryType :  General Questions  DateAndTime :  2007-12-06 17:59:26  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-07 00:17:15

If you have booked it from quick reservation link it will take sometime to get updated.
Customer submitted at 2007-12-06 17:59:26

I have booked 2 trips to mexico for family. one on 11-4-07 to 11-15-07, and 11-16-07 to 11-22-07. do I get a % from the trips, or a commission from them and when?


InquiryId :  23627  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-06 19:05:24  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-07 00:29:46

Download the toolbar, run a search and book the best suitable.

Thank You
WorldVentures Team
Customer submitted at 2007-12-06 19:05:24

How does one get to know how to navigate throught this system.


InquiryId :  23628  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-06 19:07:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-07 00:46:36

Please verify your SSN/Tax payer number, email and mailing address on our file to give the info here.

Thank You
WorldVentures Team
Customer submitted at 2007-12-06 19:07:38

I cannot login I have forgotten the user id and password can someone help louellarodricks@yahoo.com


InquiryId :  23633  InquiryType :  General Questions  DateAndTime :  2007-12-06 20:12:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-07 00:45:52

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-06 20:12:25

How do I become an affiliate?


InquiryId :  23640  InquiryType :  Dreamtrips  DateAndTime :  2007-12-06 21:00:09  Status :  Replied and Resolved
Replied By Mike K at 2007-12-07 05:54:21

1. Click the Dreamtrip you’re interested in viewing. 2. Click “Book This Trip” button 3. Enter your ID and Password….you may have to attempt this more than once to be successful. 4. This takes you to the page where you can view the members price…it will be on the far right side of the page. 5. Once viewing, you can close that window if you do not want to book at that time.
Customer submitted at 2007-12-06 21:00:09

I just joined the team and *I am not able to get into the dreamtrips unadvertised trips. I would like to know how much they are before I would commit to buying


InquiryId :  23649  InquiryType :  compliance  DateAndTime :  2007-12-06 20:03:16  Status :  Pending
Customer submitted at 2007-12-06 20:03:16
Other Compliance Related Inquiries
business card submission - back


InquiryId :  23650  InquiryType :  Billing  DateAndTime :  2007-12-06 22:20:47  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-12-07 06:44:01

You can contact us at 972-985-6841.
Customer submitted at 2007-12-06 22:20:47

I wrote asking for a refund. I would like to talk to someone on the phone if my money has not been refunded yet. I faxed my form as a member with E, B. Marketing. Too hard to exolain in this space. Please email me a contact phone number. I never received my id #.


InquiryId :  23660  InquiryType :  Existing Reservation  DateAndTime :  2007-12-07 09:23:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-07 20:27:42

Hi,
Please contact the airlines you have booked with and they will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-07 09:23:54

I just recently booked a one way flight from San Diego to Phoenix on 01/11/08. Unfortunately, my trip had to be canceled. I would like to know if I can exchange that ticket for a one way flight from San Diego to Las Vegas on 01/18/08? Please let me know if this is possible. Thank You, Dejinira T.


InquiryId :  23662  InquiryType :  Group Reservation  DateAndTime :  2007-12-07 09:39:19  Status :  Replied and Resolved
Replied By Mike K at 2007-12-07 12:31:23

Cynthia will be calling you at some point later today, Friday 12-6-07.
Customer submitted at 2007-12-07 09:39:19

My Reference # J12X6E7W0 I just wanted to ask if Cynthia Russell can call me today before 2pm or after 6pm regarding our group rates. Thank you Angeline Macalalag


InquiryId :  23664  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-07 09:51:03  Status :  Replied and Resolved
Replied By Ric Q at 2007-12-07 14:36:21

Your ID number is 884622 and your password is 12345. Once you login to your .biz under LTC at the top click on LTC Home, scroll down on that next page and you should see a link that says \\\"Now that you\\\'ve passed the RTA exam, you may also print this letter of verification and use it in place of the RTA card in case of emergency.\\\" In that letter you will find the IATA number.
Customer submitted at 2007-12-07 09:51:03

I forgot my user ID and password number. I passed my RTA a couple of months ago and have not submitted my photo to get my card. I am make reservation tonight and they are asking me for my IOUT number. Please advise. Also is their a direct number for World Ventures. I Also forgot my memeber ID number. Thank you, Tina Romero 626-440-5200


InquiryId :  23668  InquiryType :    DateAndTime :  2007-12-07 10:29:29  Status :  Pending
Customer submitted at 2007-12-07 10:29:29

I received a phone call from Peggy Wallace about a week ago. She said that her web site complimented our wedding business - both as wedding minister and as wedding photographers. It was even suggested that complimentary listings on one another\'s web sites might have mutual advantages. However, after reviewing your site (as nice as it is) I see nothing that compliments weddings and I see no reason for me to use my web site as a referral to your business.


InquiryId :  23675  InquiryType :  Existing Reservation  DateAndTime :  2007-12-07 11:29:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-07 20:25:31

Hi,
We will have to try . You need to initiate livechat with the travel department and a travel agent will be able to assist you in making changes.

Thank You
WorldVentures Team

Customer submitted at 2007-12-07 11:29:02

Is it possible to change the hotel.


InquiryId :  23678  InquiryType :  Existing Reservation  DateAndTime :  2007-12-07 12:05:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-07 20:24:52

Hi,
Did you book the hotel through powersearch or quick search ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-07 12:05:05

I booked a trip yesterday after I was done the hotel is not doing what i asked so I want to change hotels I called a customer service rep for us and was treated very bad.. can someone call me asap to help? Kelly Sender


InquiryId :  23682  InquiryType :  Events  DateAndTime :  2007-12-07 12:53:13  Status :  Replied and Resolved
Replied By Ric Q at 2007-12-07 14:48:47

This is a one time fee, once you have attended your first acceleration, you would become a acceleration graduate dropping the fee to only $199. And in my opinion it is well worth it. Hope to see you at the next acceleration.
Customer submitted at 2007-12-07 12:53:13

Why is registration $299.00 for new reps.? I\'ve only been in the business about a month and I really want to get to the training in Orlando. I\'ve made my hotel and flight arrangements already. However, the challenge for me at this time is the registration fee. Do you have any options for me at this time? I really think this fee is pricey for a new rep. However, I do want to attend.


InquiryId :  23684  InquiryType :  Existing Reservation  DateAndTime :  2007-12-07 13:19:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-07 20:25:55

Hi,
Can you clarify your question please ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-07 13:19:44

discontinue


InquiryId :  23685  InquiryType :  Existing Reservation  DateAndTime :  2007-12-07 13:19:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-07 20:26:29

Hi,
Do you want to discontinue the business ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-07 13:19:48

discontinue


InquiryId :  23689  InquiryType :  New Reservation  DateAndTime :  2007-12-07 13:40:59  Status :  Replied and Resolved
Replied By Ric Q at 2007-12-07 15:05:38

Please visit https://www.world-venture.com for your booking needs.
Customer submitted at 2007-12-07 13:40:59

I need to reserve Dec 12-19 to Cancun non-stop flight hotel name Rui Caribe all Inclusive for 2 senior citizen Please call asap- Thank you Rebecca


InquiryId :  23692  InquiryType :  Dreamtrips  DateAndTime :  2007-12-07 14:21:09  Status :  Replied and Resolved
Replied By Mike K at 2007-12-07 12:32:39

It\\\'s more than likely correct.....sometimes you have to attempt it twice, maybe 3 times before it will go thru. Give that a try.
Customer submitted at 2007-12-07 14:21:09

I cannot figure out my id and pin. For whatever reason it is not working. I thought it was vanessahorn 12345 Please help or let me know who I can call for assistance.


InquiryId :  23698  InquiryType :  Flight  DateAndTime :  2007-12-07 15:09:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-07 20:22:03

Hi,
We have forwarded your suggestion to the respective department and will surely look into it.

Thank You
WorldVentures Team

Customer submitted at 2007-12-07 15:09:23

Are you able to add the search on the skybus.com wesite to your list of searches through your search engine. There are some incredibly low deals there and would be good if your system checked those as well.


InquiryId :  23717  InquiryType :  New Reservation  DateAndTime :  2007-12-07 18:02:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-07 19:49:19

Can you give me the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-12-07 18:02:46

How do I book an Oceania cruise for a couple as the website says to call there 800 number and doesn\'t give pricing. I have requested assistance 2X and noone has gotten back to me. How does this work? Karen


InquiryId :  23719  InquiryType :  Flight  DateAndTime :  2007-12-07 18:43:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-07 20:22:35

Hi,
You need to contact the airlines and they will assist you further.

Thank You
WorldVentures Team

Customer submitted at 2007-12-07 18:43:08

What do i do if i need a ticket for an infant?


InquiryId :  23722  InquiryType :  New Reservation  DateAndTime :  2007-12-07 19:04:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-07 19:58:46

You will have to submit group reservation form from your .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-12-07 19:04:08

I am trying to book flight from slc to capetown south africa for 10 people -- the option only allows me to select 8 people. How do I book all 10 so that they are seated together?


InquiryId :  23723  InquiryType :  Flight  DateAndTime :  2007-12-07 19:09:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-07 20:20:04

Hi,
Some airlines may restrict lap infants to domestic flights only.So please contact the airline you\\\'d like to fly with before you book .

Thank You
WorldVentures Team

Customer submitted at 2007-12-07 19:09:54

What do i do if i want to book a flightthat includs an infant who is 9 months old


InquiryId :  23726  InquiryType :  General Questions  DateAndTime :  2007-12-07 20:13:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-07 20:01:42

To downgrade membership please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-12-07 20:13:07

This is my second message, please take me out of the $40 deal and into the $19.99


InquiryId :  23737  InquiryType :  Magazines  DateAndTime :  2007-12-07 22:13:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-09 23:58:42

Please check it under marketing materials link under marketing tab.

Thank You
WorldVentures Team
Customer submitted at 2007-12-07 22:13:05

Where can i locate the labels to put on the magazines???


InquiryId :  23738  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-07 23:32:04  Status :  Replied and Resolved
Replied By Alex Wolchik at 2007-12-08 07:48:22

Ronald Please submit a passport style photo to recieve your LTC card. Thank You WorldVentures Fulfillment Department
Customer submitted at 2007-12-07 23:32:04

have not recieved my RTA and Dreamtrips cards. When can I expect them?


InquiryId :  23740  InquiryType :  General Questions  DateAndTime :  2007-12-08 07:35:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 18:18:57

Hi,
Please login to your dot biz site and go to the support link and then My Profile and you can change the email address and url by going to the replicated website tab .

Thank You
WorldVentures Team

Customer submitted at 2007-12-08 07:35:14

How do I change my URL and email address?


InquiryId :  23741  InquiryType :  New Reservation  DateAndTime :  2007-12-08 07:35:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 18:20:52

Hi,
Please delete cookies and temporary internet files and try again . It is working properly .

Thank You
WorldVentures Team

Customer submitted at 2007-12-08 07:35:42

i can\'t seem to get a vacation package listing when i hit hotel air and car. nothing happens at all.


InquiryId :  23742  InquiryType :  General Questions  DateAndTime :  2007-12-08 08:28:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 18:21:21

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-08 08:28:18

need to cancel my membership. i thought i knew my login info, but i guess it\'s not working. my name is brian strickland, and my site is named superman travel.com. my email is brian63576@aol.com, please let me know asap. thank you!


InquiryId :  23743  InquiryType :  Existing Reservation  DateAndTime :  2007-12-08 09:11:29  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 19:31:07

Hi,
Please use the quicksearch and try with the airport code.

Thank You
WorldVentures Team

Customer submitted at 2007-12-08 09:11:29

They keep saying there is no airport in portsmith nh but there is


InquiryId :  23758  InquiryType :  Existing Reservation  DateAndTime :  2007-12-08 11:48:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 19:35:09

Hi,
The reservation has been cancelled.

Thank You
WorldVentures Team

Customer submitted at 2007-12-08 11:48:23

I would like to cancel reservation #grp661kssp47. Please send confirmation that this has been done. Thank you.


InquiryId :  23760  InquiryType :  General Questions  DateAndTime :  2007-12-08 11:54:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-10 20:29:00

You will have to call our customer service at 972 805 9600 , they will guide you with the procedure.

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 09:23:30

Hi; Can we communicate thru e-mail since I work full-time, and it is some what difficult for me to call. I found out about the program throught searching online, and luckily, I came across this program. Please let me know about the best option for me as far as joining. Thanks
Replied By risaf risaf at 2007-12-09 22:45:52

How did you come to know about the program? Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-08 11:54:16

I am interesting to become a travel agent. What is the best option for me to join your company? Regards; Hadi


InquiryId :  23765  InquiryType :  Group Reservation  DateAndTime :  2007-12-08 12:33:57  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 07:04:30

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-12-08 12:33:57

We are thinking about a cruise for 2008! Prefer either March 21 - 30 or after June 15th! 5 in my family in either a suite or a room with an ajoining junior room! We will also have at least 5 other rooms to book for other people. We are also travel agents through WVentures so any discounts for travel agent would be great!!!


InquiryId :  23772  InquiryType :  New Reservation  DateAndTime :  2007-12-08 13:26:17  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-09 22:47:02

We do not do tours.

Thank You
WorldVentures Team
Customer submitted at 2007-12-08 13:26:17

HOW CAN i FIND YOUR RATES ON FLYING TOURS OVER THE GRAND CANYON THROUGH YOUR SEARCH ENGINE?


InquiryId :  23777  InquiryType :  Magazines  DateAndTime :  2007-12-08 14:30:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 18:23:50

Hi,
May I know your inquiry please ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-08 14:30:04

movie tickets


InquiryId :  23779  InquiryType :  Group Reservation  DateAndTime :  2007-12-08 14:47:51  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 07:03:31

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-12-08 14:47:51

I am a rep in Denver and I\'m trying to organize a group trip for about 20 people. How can I check cruises and vacation rentals?


InquiryId :  23782  InquiryType :  Existing Reservation  DateAndTime :  2007-12-08 15:35:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 19:32:38

Hi,
Your member id is 883155 .

Thank You
WorldVentures Team

Customer submitted at 2007-12-08 15:35:47

Lost my rep #


InquiryId :  23784  InquiryType :  Dreamtrips  DateAndTime :  2007-12-08 16:18:33  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 06:34:15

Call Client Services.....972-805-9600. We are not able to retreive members passwords here.
Customer submitted at 2007-12-10 20:07:06

I don\'t know what my user id and password are. Can you send to me?
Replied By Mike K at 2007-12-10 07:25:08

Click the Dreamtrip you\'re interested in. Once you do that, you should be taken to a screen where you enter your ID and password. You might have to make a couple of attempts...sometimes it doesn\'t work the first time.
Customer submitted at 2007-12-08 16:18:33

how do I log in? member number is 908467. what is user id/password? Jane Cirillo


InquiryId :  23785  InquiryType :  Existing Reservation  DateAndTime :  2007-12-08 16:21:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 19:39:32

Hi,
enjoytravelnow.worldventures.com is your travel site and enjoytravelnow.worldventures.biz is your back office . Please check the dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2007-12-08 16:21:21

Hi, enjoytravelnow.worldventures.com is my web address for World Ventures. I cannot seem to login to do what I need to get started on the RTA\'s, etc. I have been on board since about July and this is the first time I have had the opportunity to move about the website and get organized. Please advise. (lorichitt@aol.com)


InquiryId :  23788  InquiryType :  Dreamtrips  DateAndTime :  2007-12-08 16:41:54  Status :  Replied and Resolved
Replied By Mike K at 2007-12-10 07:19:04

You put your information...and be aware also you must actually go on the Dreamtrip yourself, if the membership is in your name. You can\\\'t purchase Dreamtrips for other people and not go yourself.
Customer submitted at 2007-12-08 16:41:54

I am booking this dreamtrip for my parents as an anniversary gift, do I need to put my contact info in instead of theirs?


InquiryId :  23792  InquiryType :  All Other Commissions  DateAndTime :  2007-12-08 17:47:12  Status :  Replied and Resolved
Customer submitted at 2007-12-10 14:58:15

I was just jealous because my downline are making more in commissions than I am... my husband got a whole 5$! :0)
Replied By Angela H at 2007-12-10 08:12:11

Dear Vicki, I was only able to locate one booking done off your site. The travel took place on 5/19/2007. The reason you have not received this commission is because it is for $1.07. WorldVentures does not payout commissions until they\'ve reached at least $5. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-12-08 17:47:12

I have not received the commission that is listed on my travel site back in June yet. I know that it takes a long time to get the commissions, but 6 months really seems like a long time.


InquiryId :  23795  InquiryType :  All Other Commissions  DateAndTime :  2007-12-08 18:38:57  Status :  Replied and Resolved
Replied By Terri E at 2007-12-10 07:25:01

Joseph you must rent the car, then after, you actually rent it, the vendor will send WV the documentation and our accounting dept, will place your paid commissions on you dot.com site. If you have any other concerns please let us know. thanks
Customer submitted at 2007-12-08 18:38:57

I have hotel bookings and car rental bookings to Rhode Island on my website from Richard Stone, Tucson. I don\'t see any commissions.


InquiryId :  23796  InquiryType :  Billing  DateAndTime :  2007-12-08 18:40:35  Status :  Replied and Resolved
Replied By Terri E at 2007-12-10 06:30:26

kARIN, Thanks for your Inquiry. You request to cancel has been submitted, you should receive a confirmation in 2-3 days. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-12-08 18:40:35

Please let me know how to cancel my membership. Thank you


InquiryId :  23797  InquiryType :  Billing  DateAndTime :  2007-12-08 18:49:27  Status :  Replied and Resolved
Replied By Terri E at 2007-12-10 06:15:37

Karin, thanks for your Inquiry. Please go into your dot.biz site and under Support/ On-line forms..fill out a payment update form, and cleck submit. and Billing will update her new payment method.or you may contact Clent Services @ 972 805 9600
Customer submitted at 2007-12-08 18:49:27

I need to change my billing -immediately please tell me how


InquiryId :  23801  InquiryType :  General Questions  DateAndTime :  2007-12-08 19:46:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 17:25:59

Hi,
Are you a member of Worldventures ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-08 19:46:02

What are the costs associated with having my own travel website?


InquiryId :  23805  InquiryType :  General Questions  DateAndTime :  2007-12-09 02:21:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 17:22:12

Hi,
Please initiate a livechat with the travel department and they will assist you in getting the details about a particular trip .

Thank You
WorldVentures Team

Customer submitted at 2007-12-09 02:21:27

Can you book more days than the package comes with? For example the Jamaica trip in June, 2008 is it possible to make that a 6/7 day trip and pay more instead of just a 4 day trip? Thanks!


InquiryId :  23806  InquiryType :  General Questions  DateAndTime :  2007-12-09 06:51:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 17:20:43

Hi,
Please call our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2007-12-09 06:51:20

Hello: We are a travel guide publisher, with several hundred guidebooks to destinations around the world, from Vietnam to Barbados, Thailand to Honduras. We have them in both digital and printed form. The print editions are sold in Barnes & Noble, Borders and many other stores. You might want to offer our detailed digital travel content to visitors on your website as a way to add appeal and increase search engine traffic. The guides average about 400 pages each and are highly detailed. The digital versions can easily be broken up into small segments for use as needed on your website. Hundreds of maps and photographs are included as well. You can check out some of what we do at www.hunterpublishing.com. Please do contact me if you would like more information. We would be happy to show you some of the digital files. A list of the digital files follows: Aruba, Bonaire & Curacao Pocket Adventures Atlanta Alive Guide Australia Adventure Guide Autumn Rambles in New England Bahamas A Taste of the Islands Bahamas Adventure Guide Baltimore & the Chesapeake Bay Alive Barbados Adventure Guide 4th ed Battlefields of the Civil War - vol 1 Battlefields of the Civil War - vol 2 Belize Adventure Guide Bermuda Adventure Guide Bolivia Adventure Guide Brazil Adventure Guide British Columbia Adventure Guide British Virgin Islands Alive Bucks County & the Delaware Valley Alive Buenos Aires & the Best of Argentina Alive Canada\'s Atlantic Provinces Adventure Guide Canadian Rockies Adventure Guide Cancun, Cozumel & the Riviera Maya Alive Catskills & Adirondacks Adventure Guide Catskills Alive Cayman Islands Adventure Guide 3rd ed Champlain & Hudson River Valleys Adventure Guide Chesapeake Bay Adventure Guide China Adventure Guide Coastal Alaska & the Inside Passage Adventure Guide Colorado Adventure Guide Copenhagen & the Best of Denmark Alive Cornwall Visitors Guide Costa Rica Adventure Guide Costa Rica Pocket Adventures Cruising Alaska: A Guide to the Ports of Call Cruising the Eastern Caribbean: A Guide to the Ports of Call Cruising the Mediterranean: A Guide to the Ports of Call Cruising the Mexican Riviera & Baja: A Guide to the Ports of Call Cruising the Southern & Western Caribbean: A Guide to the Ports of Call Cuba Adventure Guide Desert Dancing: Exploring the California Deserts Diving the Virgin Islands Dominica & St Lucia Adventure Guide Dominican Republic Adventure Guide Ecuador Adventure Guide Extreme Adventures Hawaii Extreme Adventures Northern California Florida Keys & Everglades Adventure Guide Georgia & the Carolinas Adventure Guide Germany Pocket Adventures Germany Adventure Guide Golf Resorts: Where to Play & Where to Stay Great American Wilderness: Touring America\'s National Parks Great Smoky Mountains Adventure Guide Grenada, St Vincent & the Grenadines Adventure Guide Guatemala Adventure Guide Guatemala Pocket Adventures Hawaii: The Big Island Adventure Guide Hawaii: A Walker\'s Guide High Southwest Adventure Guide Hollywood & the Best of Los Angeles Alive Honduras Adventure Guide Honolulu, Waikiki & Oahu Adventure Guide Hungary Adventure Guide Iceland Adventure Guide Ireland Adventure Guide Ireland Pocket Adventures Italian Riviera Adventure Guide: San Remo, Portofino & Genoa Jamaica Adventure Guide Jamaica: A Taste of the Islands Kauai Adventure Guide Jewish Travel Guide Leeward Islands Adventure Guide 3rd ed Long Island Alive Maine Adventure Guide Martinique & Guadeloupe Alive Martinique, Guadeloupe, Dominica & St Lucia Alive Mazatlan & Vicinity Adventure Guide Massachussetts Adventure Guide Maui Adventure Guide Mexico\'s Gulf Coast Adventure Guide Mexico\'s Pacific Coast Adventure Guide Milan & the Lakes Adventure Guide Miami & the Keys Alive Montana Adventure Guide Munich & Bavaria Adventure Guide Naples, Sorrento & the Amalfi Coast Adventure Guide Nassau & the Bahamas Alive Nevada Adventure Guide New Brunswick & Prince Edward Island Adventure Guide New England: A Guide to the State & National Park New Hampshire Adventure Guide New Jersey Handbook New Mexico Adventure Guide New York & New Jersey: A Guide to the State & National Parks New Zealand Pocket Adventure Guide Nicaragua Adventure Guide New Zealand Adventure Guide Northern Florida Adventure Guide Oklahoma Adventure Guide Oregon & Washington: A Guide to the State & National Parks Orlando & Central Florida Adventure Guide Pacific Northwest Adventure Guide Panama Adventure Guide Paris & Ile de France Adventure Guide Peru Adventure Guide Paris: Nelles Travel Pack Provence & the Cote d\'Azur Adventure Guide Puerto Vallarta & Vicinity Adventure Guide Puerto Rico Adventure Guide Quiet Places of Massachussetts Rediscovering America: Exploring the Small Town of Virginia & Maryland Rio & the Best of Brazil Alive Guide Romantic Escapes in the Caribbean Romantic Weekends: Central & Northern Florida Romantic Weekends: Georgia & the Carolinas Romantic Weekends: New England Romantic Weekends: Southern California Romantic Weekends: Texas Romantic Weekends: The American Southwest Romantic Weekends: Virginia Scandinavia Adventure Guide Scotland Adventure Guide Sicily Adventure Guide Secret Caribbean Sierra Nevada Adventure Guide Southeast Florida Adventure Guide Southwest France & the Spanish Pyrenees Adventure Guide Spain Adventure Guide St Lucia Adventure Guide St Martin & St Barts Adventure Guide Sweden Adventure Guide Switzerland Adventure Guide Tampa Bay & Florida\'s West Coast Adventure Guide 4th ed Tennessee Adventure Guide Texas Adventure Guide Thailand Adventure Guide Trinidad & Tobago Adventure Guide Turkey Adventure Guide Tuscany & Umbria Adventure Guide US Virgin Islands Alive Utah Adventure Guide Venice & the Veneto Adventure Guide Vermont Adventure Guide Vietnam, Laos & Cambodia Adventure Guide Virgin Islands Pocket Adventures Virgin Islands Adventure Guide Virginia Adventure Guide Virginia Handbook Yucatan Pocket Adventures Yucatan, Cancun & Cozumel Adventure Guide Michael Hunter Hunter Publishing, Inc.


InquiryId :  23823  InquiryType :  Existing Reservation  DateAndTime :  2007-12-09 15:02:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 19:40:35

Hi,
Please give the WV tracking number.

Thank You
WorldVentures Team

Customer submitted at 2007-12-09 15:02:03

wanted to make sure my reservation went through


InquiryId :  23829  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-09 18:02:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 17:02:48

Hi,
You need to go to your travel site and you can find the powersearch toolbar on the top of the page and download it.

Thank You
WorldVentures Team

Customer submitted at 2007-12-09 18:02:03

Where is the powersearch toolbar?


InquiryId :  23830  InquiryType :  Dreamtrips  DateAndTime :  2007-12-09 18:19:55  Status :  Replied and Resolved
Replied By Mike K at 2007-12-10 06:58:59

Mike, copy and paste the following link into your web browser: http://world.worldventuresdreamtrips.com/newdreamtrips/newdreamtripshome.html In the upper right hand corner of the page, you\\\'ll see a button that says \\\"Sign Up\\\" Click that button, then follow the instructions to sign up and receive your login ID and password.
Customer submitted at 2007-12-09 18:19:55

Request user id and password to register for dreamtrips. Thanks, Mike Gunson 402-504-0015


InquiryId :  23831  InquiryType :  Existing Reservation  DateAndTime :  2007-12-09 18:50:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-09 19:49:04

Hi,
Please let us know the inquiry .

Thank You
WorldVentures Team

Customer submitted at 2007-12-09 18:50:57

flight info


InquiryId :  23836  InquiryType :  General Questions  DateAndTime :  2007-12-09 20:02:46  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-09 23:14:11

Can you please provide me your member id so that I can resend the welcome email

Thank You
WorldVentures Team
Customer submitted at 2007-12-09 20:02:46

I JOINED WV A COUPLE OF WEEKS AGO AND NEVER RECEIVED A WELCOMING E-MAIL WITH MY AFFILIATE NUMBER. I DO HAVE A WEB SITE BUT CANNOT NAVIGATE WITHOUT MY AFFILIATE NUMBER. I BELIEVE I PROVIDED AN INCORRECT E-MAIL ADDRESS WHEN I JOINED. THE ADDRESS SHOULD BE RDLENNON@AOL.COM. PLEASE PROVIDE ME WITH MY AFFILATE NUMBER.


InquiryId :  23837  InquiryType :  Dreamtrips  DateAndTime :  2007-12-09 20:22:26  Status :  Replied and Resolved
Replied By Mike K at 2007-12-10 06:45:27

Contact Client Services at 972-805-9600 and they can hopefully furnish you with your login information.
Customer submitted at 2007-12-09 20:22:26

Hello Mike K, Thanks for your info regarding the Crested Butte trip, I will contact Robin. However, in regards to my login/membership info, I still don\'t have that in order to look at/book trips... how am I to get it?? Thanks.


InquiryId :  23839  InquiryType :  New Reservation  DateAndTime :  2007-12-09 20:39:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 20:41:58

Hi,
The reservation is confirmed and the confirmation email has been sent to you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-09 20:39:02

I was trying to \"live chat\" with a rep to confirm and complete a car rental reservation World Ventures tracking# GRPZ6172V12M and I cannot get the \"live chat\" to activate I am booking this for my mother, so the name and email below will be mine as the booking agent, not hers as the customer Thanks.


InquiryId :  23845  InquiryType :  Existing Reservation  DateAndTime :  2007-12-09 21:26:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:23:49

Hi,
You can either book through powersearch or quick search .

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 13:13:59

What is the other way of booking??
Replied By Aruna A at 2007-12-10 20:40:15

Hi,
Since it is booked through quick search , you will receive the commission but it may take some time.

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 08:33:19

the confirmation number is wct787669553
Replied By Aruna A at 2007-12-09 19:54:44

Hi,
Please give the details of the reservation with the wv tracking number.

Thank You
WorldVentures Team

Customer submitted at 2007-12-09 21:26:13

I purchased a hotel package on my site and on the credit card it states RES WORLD WORLDVENTURE(Travel)but i received no commison on this purchase..can you clarify why


InquiryId :  23849  InquiryType :  Magazines  DateAndTime :  2007-12-10 00:06:58  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-09 23:25:03

Please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 00:06:58

I would like to unsubscribe for an indefinite amount of time. How do I stop my auto-payments? Sincerely, Mark Colegrove


InquiryId :  23852  InquiryType :  Existing Reservation  DateAndTime :  2007-12-10 07:18:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 20:36:23

Hi,
The customer support number is 972 805 9600. Please contact this number to talk to someone.

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 07:18:41

Hi My Name is Evelyn Valentine I need your assistance, would you be kind and provide me with a phone number where I can speak to someone regarding some matters Thank You so much


InquiryId :  23854  InquiryType :  Existing Reservation  DateAndTime :  2007-12-10 07:38:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 20:35:07

Hi,
Please give the details of the reservation with the passenger names.

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 07:38:34

I made a reservation last week, but cannot find the confirmation ID / tracking number.


InquiryId :  23856  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-10 08:03:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 21:20:54

Hi,
Please login to BlueSkyVacations.worldventures.biz and BlueSkyVacations.worldventures.com using your member id 874707 and the password .

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 08:03:06

I need help getting to my backoffice.


InquiryId :  23857  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-10 08:04:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 21:24:09

Hi,
Please login to BlueSkyVacations.worldventures.biz and BlueSkyVacations.worldventures.com using your member id 874707 and the password .

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 08:04:02

I need help getting to my backoffice.


InquiryId :  23859  InquiryType :  Magazines  DateAndTime :  2007-12-10 08:16:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 21:21:21

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 08:16:11

I\'d like to cancel my membership. stop payment from coming out of my checking account. I called 3 months ago to cancel but money is still coming out of my account. Thank you Shirley D. Wade.


InquiryId :  23863  InquiryType :  General Questions  DateAndTime :  2007-12-10 08:58:36  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-10 18:03:49

How did you come to know about the program?Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 08:58:36

Hi i just wanted to check out the site and just just a bit more information if you could sent me the overview I would like to look it over. Raquele


InquiryId :  23866  InquiryType :  Billing  DateAndTime :  2007-12-10 09:39:42  Status :  Replied and Resolved
Replied By Terri E at 2007-12-10 07:57:01

Kelly, you would need to contact the vendor directly (the Hotel) to see if they have charged your MC, but usually they don\\\'t charge you until you check out....they hold the room with your Credit Card. Thanks and have a Great Day!@
Replied By Sean Wilson at 2007-12-10 07:55:38

Kelly, Please contact the travel department on Live Chat to verify your travel reservation. All travel bookings are handled by our travel department via Live Chat. Thanks, Client Services - World Ventures
Customer submitted at 2007-12-10 09:39:42

I need to know if the hotel reservations I have booked have been paid. I used a mastercard and on my statements there is nothing no charges nothing I want to know if these rooms are paid for.


InquiryId :  23873  InquiryType :  Existing Reservation  DateAndTime :  2007-12-10 10:15:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 20:29:18

Hi,
Is it an air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 10:15:07

i NEED TO CANCEL MY TRIP ID 676871687272


InquiryId :  23875  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-10 10:40:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-10 18:57:41

You can download it and use it but only with IE browser.

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 10:40:07

i would like to know when the power search toolbar will be up and running? i am a new member and would like for people to use it so they can see how good it is.


InquiryId :  23879  InquiryType :  Magazines  DateAndTime :  2007-12-10 11:14:29  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-10 19:05:21

Login to your .biz site back office. click on the Magazine link under Marketing tab to order magazines.

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 11:14:29

I\'d like to be on the mailing list for the magazine.


InquiryId :  23880  InquiryType :  Existing Reservation  DateAndTime :  2007-12-10 11:18:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 20:34:42

Hi,
Please let us know your inquiry .

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 11:18:47

Hola Mariko! wish we had more time to talk the other day when you were in CZM. Have a feeling we are soulmates just by our few brief words. Beginning search for home purchase,land only, build, or whatever here in Jan. Place is cuckoo now bcaus of Christmas season. 7 cruise ships every day now!!! I stay underwater so turistas don´t bother me; fish are much quieter! Happy Happy holiday season to you, yr husband, and family. My dau visits Jan 3-13. She´s an atty and fluent in Spanish so we two will cut away the flotsam and jetsam quickly. And, since I am a Cozumeleño now it´s a whole different ballgame.


InquiryId :  23883  InquiryType :  Dreamtrips  DateAndTime :  2007-12-10 11:42:26  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 14:04:55

I am not sure how to respond to this, we have only been in business for 2 years. What specificly are you unhappy with?
Customer submitted at 2007-12-10 11:42:26

We feel we deserve a free trip to Vegas for putting up up you for four years! This should include lots of spending money since we are poor school teachers.


InquiryId :  23888  InquiryType :  Billing  DateAndTime :  2007-12-10 12:19:56  Status :  In Progress
Replied By Sean Wilson at 2007-12-10 10:43:07

Hello Virginia,
Customer submitted at 2007-12-10 12:19:56

I am contacting you regarding mutual customer John Miller. Assigned case #1433882. He was billed on his visa on 3/2/07 for $499.00. He states he faxed you a letter of cancellation within three days to cancel and says he was not advised of cancel policy. We are wanting to know if the customer signed up by phone or online? We trying to find out why you are not accepting his cancellation and if you could provide us with a copy of his agreement or contract so we can show him your terms & conditions.


InquiryId :  23896  InquiryType :  Dreamtrips  DateAndTime :  2007-12-10 12:54:47  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 07:00:26

Which Dreamtrip are you referring to, and what specifically is your question?
Customer submitted at 2007-12-10 12:54:47

double occupancy, rooms, indusive


InquiryId :  23897  InquiryType :  New Reservation  DateAndTime :  2007-12-10 13:00:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-10 19:13:04

To name a few are Orbitz, expedia, travelocity , cheaptickets etc etc.

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 13:00:43

Can I get a list of the \"over 200 search engines\" your site searches? I\'m interested in selling wholesale travel, and would like to know.


InquiryId :  23898  InquiryType :  Existing Reservation  DateAndTime :  2007-12-10 13:04:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 20:32:06

Hi,
Please login to NeilHarvey.worldventures.biz and NeilHarvey.worldventures.com with your member id 882772 and password. Please reconfirm your SSN and mailing address and we will send you the password.

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 13:04:28

I can\'t remember my user name and password.


InquiryId :  23901  InquiryType :  compliance  DateAndTime :  2007-12-10 11:16:49  Status :  Pending
Customer submitted at 2007-12-10 11:16:49
Submit current ads, website content, URL for review and approval
www.dianeawells.com


InquiryId :  23903  InquiryType :  All Other Commissions  DateAndTime :  2007-12-10 13:23:35  Status :  Replied and Resolved
Replied By Angela H at 2007-12-12 07:30:29

Dear Kristy, I was unable to locate any bookings from your site. If you could please fax in a copy of the email confirmation for the resort booking I\\\'ll be happy to insure you receive your commission. Our fax number is 972-985-6740, please put it to the attention of Angela. Also, the travel industry does not payout commissions of airfare. This includes international airfare. A lot of times when booking airfare it will take them off your site to book directly because you don\\\'t receive commissions from this. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-12-10 13:23:35

I had a friend tell me that she had booked some travel on my website, flight and resort accomodations. I have not seen any activity in my back office under commissions. Just wondered when it would show up. Kristy Azbell ID 889889


InquiryId :  23912  InquiryType :  Dreamtrips  DateAndTime :  2007-12-10 13:53:41  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 06:56:38

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-12-10 13:53:41

Looking for a nice package for after the Holidays to go and enjoy myself.


InquiryId :  23916  InquiryType :  New Reservation  DateAndTime :  2007-12-10 14:24:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-10 19:35:32

Please run a powersearch under cruise tab to get a quote, if you have any problem you can come to live chat selecting travel department or email the enquiry to travel@worldventures.com .

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 14:24:08

i need an immediate answer with me searching the web for a cruise.... i want a qoute for a cruise originating from Sydney-Auckland with Holland America for Nov.7-de.5, 2008... there was an offer to them of $1699/outside cabin (3-4 people will go)..please i need answer asap as she will bring this info. tomorrow at their meeting.. i was having difficulty looking thru power search.pleas help....rhoda


InquiryId :  23917  InquiryType :  New Reservation  DateAndTime :  2007-12-10 14:24:22  Status :  Replied and Resolved
Customer submitted at 2007-12-10 14:24:22

i need an immediate answer with me searching the web for a cruise.... i want a qoute for a cruise originating from Sydney-Auckland with Holland America for Nov.7-de.5, 2008... there was an offer to them of $1699/outside cabin (3-4 people will go)..please i need answer asap as she will bring this info. tomorrow at their meeting.. i was having difficulty looking thru power search.pleas help....rhoda


InquiryId :  23929  InquiryType :  Dreamtrips  DateAndTime :  2007-12-10 15:21:12  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 07:37:24

Are you interested in a purchasing a membership, or are you a member already and wanting to know about a particular Dreamtrip you\\\'re thinking of signing up for? Your two adult children actually would not count...since they are more than likely in a position to purchase a Dreamtrip membership on thier own. You can, however, purchase a Dreamtrip membership for your grown children, and have the monthy fee be charged to you.
Customer submitted at 2007-12-10 15:21:12

I am a grandparent interested in the Dream Trip package. Would my grown children count as my children, and who would be covered under me if I buy the package?


InquiryId :  23931  InquiryType :  Magazines  DateAndTime :  2007-12-10 15:29:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-10 19:52:46

Please call our cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 15:29:45

I\'m sorry but its time to revocate. Please stop taking money out of my account.


InquiryId :  23933  InquiryType :  New Reservation  DateAndTime :  2007-12-10 15:40:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-10 19:53:27

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 15:40:07

Hi, I need to speak with someone over there, about the travel website. Please call me at: (248) 275-5542 Thanks, Laura


InquiryId :  23958  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-10 20:11:08  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-10 20:11:06

You can use the google map on the search result page

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 20:11:08

I want to use the land mark technique I went to hotels and put in Washington Dc but could not find a land mark location to click on


InquiryId :  23970  InquiryType :  General Questions  DateAndTime :  2007-12-10 22:15:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 21:18:02

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 22:15:43

i weant to cancel member with world ventures as 12/08/07


InquiryId :  23971  InquiryType :  General Questions  DateAndTime :  2007-12-10 22:16:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-10 21:19:03

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-10 22:16:19

i weant to cancel member with world ventures as 12/08/07


InquiryId :  23976  InquiryType :  New Reservation  DateAndTime :  2007-12-10 23:29:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 19:25:02

Do you get any error message?

Thank You
WorldVentures Team
Customer submitted at 2007-12-10 23:29:28

can\'t reserve flight


InquiryId :  23980  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-11 02:13:43  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-13 16:09:06

Please email the photo to photosend@worldventures.com and we will upload it for you.

Thank You
WorldVentures Team
Customer submitted at 2007-12-12 23:03:21

Thats what I did, however I don\'t know what to do next, I tried a number of different ways but it never happened and replaced one of the 2 photos with your prototype in my files? I don\'t know what I\'m doing, So I e-mailed the photo to WV.
Replied By risaf risaf at 2007-12-12 19:26:44

And to upload photo click on upload photo link right below the LTC exam link

Thank You
WorldVentures Team
Replied By risaf risaf at 2007-12-12 19:26:00

Login to your .biz site back office, click on LTC home under LTC tab and scroll down to find the link to take LTC test.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 02:13:43

how do you upload your photo after passing the ltc exam?


InquiryId :  23982  InquiryType :  Magazines  DateAndTime :  2007-12-11 04:17:46  Status :  Replied and Resolved
Customer submitted at 2007-12-11 04:17:46

test


InquiryId :  23985  InquiryType :  Magazines  DateAndTime :  2007-12-11 08:30:53  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 18:08:26

Click on book trip to know the price, if you don\\\'t want to book it then you can exit by not providing passenger and card information.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 08:30:53

told to login to find out members price for pacific mexico cruise in april on royal carribean i tried to find out price by clicking book trip but i don\'t want that yet. i want to know price.


InquiryId :  23988  InquiryType :  Billing  DateAndTime :  2007-12-11 09:26:25  Status :  Replied and Resolved
Replied By Sean Wilson at 2007-12-11 07:35:02

We have submitted your request to cancel. Please allow up to 3 business days for your request to be completed. You will receive an email once it has been completed. We have deactivated your recurring payment so no additional charges will be deducted from your account.
Customer submitted at 2007-12-11 09:26:25

I need to cancel my membership. How do I do that?


InquiryId :  23991  InquiryType :  Existing Reservation  DateAndTime :  2007-12-11 09:40:49  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-13 21:07:27

Hi,
You can book directly with hotels etc. and get discount as an agent . Also you can redirect your people to book on your travel site and you can earn commissions .

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 23:02:14

ok so what can u do in ltc? i dot think i have dreamtrips.
Replied By Aruna A at 2007-12-12 20:21:01

Hi
Business packet is the package of both LTC and dreamtrips .

Thank you
Worldventures Team.

Customer submitted at 2007-12-11 23:31:11

whats the difference between dreamtrips membership and the business packet?
Replied By Aruna A at 2007-12-11 21:18:18

Hi,
Please go ahead with your question.

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 09:40:49

i have questions regarding profile


InquiryId :  23993  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-11 10:10:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-11 23:51:07

It/\\\'s working fine for me, can you please this again.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 10:10:10

What is wrong with the website? Why can we not see the DreamTrips?


InquiryId :  23995  InquiryType :  Existing Reservation  DateAndTime :  2007-12-11 10:22:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:21:19

Hi,
You need to check with the airlines directly . You can refer the reservation details when you call them .

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 10:22:06

I had booked a flight and I have the Trip ID # 7588 8786 7981 but I do not have a confirmation # to check with the airlines. Can you please give me a confirmation #


InquiryId :  23998  InquiryType :  Existing Reservation  DateAndTime :  2007-12-11 10:58:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:21:11

Hi,
Please give the details of the reservation , so that we can check.

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 10:58:38

why is the status of this reservation canceled!!!!!???????


InquiryId :  23999  InquiryType :  Existing Reservation  DateAndTime :  2007-12-11 11:00:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:16:00

Hi,
Please give the wv tracking number of your reservation, so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 11:00:27

why is the status of this reservation canceled!!!!!???????


InquiryId :  24000  InquiryType :  Hotel  DateAndTime :  2007-12-11 11:12:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:15:28

Hi,
Please give the details of your reservation , so that we can check.

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 11:12:26

trying to locate my room?


InquiryId :  24003  InquiryType :  Group Reservation  DateAndTime :  2007-12-11 11:51:44  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 12:40:12

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-12-11 11:51:44

Hi there I have a group of 20 people that need a tour bus from temecula ca to big bear ca and also need to stay at the resort up there can I get commission off that?


InquiryId :  24004  InquiryType :  Existing Reservation  DateAndTime :  2007-12-11 11:56:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:15:03

Hi,
Please initiate a livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 11:56:19

I need help changing my existing hotel reservation due to upline no longer able to attend conference.


InquiryId :  24005  InquiryType :  New Reservation  DateAndTime :  2007-12-11 11:58:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 00:09:50

Please run a powersearch under vacation tab to get a quote, if you have any problem you can come to live chat selecting travel department or email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 11:58:28

Hello Agnes, Could you please see if you can find the following for us: travel for 6: departing 1/1/08 - 1/5/08 leaving SJC (San Jose) to NYC (New York City). 2 adults; 4 children, ages 8,10,14,15 Hotel preference: Plaza Hotel - more than likely we\'ll need to book 2 rooms First class flight rate if possible Thank you!


InquiryId :  24008  InquiryType :  Existing Reservation  DateAndTime :  2007-12-11 12:05:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:14:25

Hi,
Are you a member with Worldventures ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 12:05:34

Looking for site on the business


InquiryId :  24009  InquiryType :  Existing Reservation  DateAndTime :  2007-12-11 12:06:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:04:59

Hi,
Please clarify your question .

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 12:06:17

Looking for site on the business


InquiryId :  24014  InquiryType :  New Reservation  DateAndTime :  2007-12-11 12:25:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 00:15:20

Please run a powersearch under cruise tab to get a quote, if you have any problem you can come to live chat selecting travel department or email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 12:25:27

I\'m trying to book a trip to Tenneessee leaving the Dec. 21-Dec 26 Would like to stay in a cabin. I\'m lookig for the best deal you have.


InquiryId :  24021  InquiryType :  New Reservation  DateAndTime :  2007-12-11 13:13:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 00:19:11

You will have to do multiple search, it\\\'s not possible to do in one request.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 13:13:34

I want to make a reservation for more than one hotel, 3 or 4 hotels for about 8 nights total. All in different cities. I need help doing that and also wanting to know how do I pay? Can I pay deposit only?


InquiryId :  24022  InquiryType :  Magazines  DateAndTime :  2007-12-11 13:40:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 00:21:02

Click on the quick reservation link to book package, you will find the price with air+hotel package.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 13:40:28

when I make a package reservation on my web site, can\'t I make both flight and hotel reservations at the same time? Why do I have to do one, pay, then start over for the other? It is highly inefficient and not competitive with other travel sites. Please, I need a response soon to book


InquiryId :  24023  InquiryType :  New Reservation  DateAndTime :  2007-12-11 14:11:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 00:26:42

Could you please be clear on what the problem is?

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 14:11:05

I can\'t book a flight that I need to book today. Please help.


InquiryId :  24031  InquiryType :  Dreamtrips  DateAndTime :  2007-12-11 15:55:26  Status :  Replied and Resolved
Replied By Mike K at 2007-12-11 14:05:43

First click the ad for the trip you are interested in, then click the “SIGN UP NOW” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2007-12-11 15:55:26

I am a member, but cannot get the price on the Alaska Sept o8 cruise


InquiryId :  24035  InquiryType :  Existing Reservation  DateAndTime :  2007-12-11 16:24:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:10:13

Hi,
Please use powersearch to get the best deals available. Whatever available will be displayed as search results.

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 16:24:35

i was planning a trip from msp to hrl hobbit travel is offering a 199 for first person and 130 for second ticket, i could not find any thing like this on my search, is there any way to find these tickets or can you match?


InquiryId :  24036  InquiryType :  Existing Reservation  DateAndTime :  2007-12-11 16:28:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:13:10

Hi,
Your member id is 846026.

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 16:28:19

Hi, My name is Mary Sousa and I need to find out my user ID or my account numer. I remeber my password but do not remember my user ID number and have not signed into my account for a while and wish to do so. Can you look this up by my e-mail or SS#?


InquiryId :  24037  InquiryType :  Dreamtrips  DateAndTime :  2007-12-11 16:56:55  Status :  Replied and Resolved
Replied By Mike K at 2007-12-12 06:05:17

Call you concerning what?
Customer submitted at 2007-12-11 16:56:55

call me friday


InquiryId :  24043  InquiryType :  Events  DateAndTime :  2007-12-11 17:59:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 17:13:00

We will check on this and do the needful asap.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 17:59:25

Can I get a conformation on my registration for the following events. 1. convention in Las Vegas. 2nd.The Journey in Palm Springs. I registered while attending the acceleration in Dallas and wanted a confirmation, so that I could make hotel reservations.


InquiryId :  24044  InquiryType :  Dreamtrips  DateAndTime :  2007-12-11 18:13:46  Status :  Replied and Resolved
Replied By Mike K at 2007-12-12 06:03:39

Oksana.....don\\\'t worry about getting charged per person. We will correct that on this end and only bill you 269.99 total. You are correct, it is NOT 269.99 per person. We are working on getting that fixed. So, whether you sign up yourself or yourself and 5 others, the total will be 269.99.
Customer submitted at 2007-12-11 18:13:46

DreamTrip to Orlando in May! It says that the price is $269 and it also states that It is not a per person rate! When i log in and try to sign up for this dream trip, as soon as i put the second person\'s name in, the total automatically changes to 538.98 (which charges for two people, as supposed to one) Please let me know what the price is for the dreamtrip so i can book it! Thanks. Oksana


InquiryId :  24045  InquiryType :  New Reservation  DateAndTime :  2007-12-11 18:15:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 17:44:27

Please run a powersearch to get a quote, if you have problem please come to live chat selecting travel department or email the enquiry to travel@worldventures.com.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 18:15:38

Need to build the following trip for four adults from Phoenix, AZ. Airfare from Phoenix to the port of departure for the June 29th, 2008 Celebrity Expedition 7 Night cruise of the Galapagos islands (2 oceonview suites). At the end of the cruise they want to transfer to Machu Picchu, Peru with a 4 or 5 star hotel accomodations ( 2 suites). They want to return to phoenix on July 10th.


InquiryId :  24047  InquiryType :  New Reservation  DateAndTime :  2007-12-11 19:00:28  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 17:45:45

You will not be able to use coupons if you want to book it from website, you will have to call the vendor directly to book this.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 19:00:28

I was just wondering where to enter coupon codes for car rentals. I don\'t see it on our website.


InquiryId :  24048  InquiryType :  Hotel  DateAndTime :  2007-12-11 19:04:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-11 21:09:14

Hi,
Please go to the travel site and go to the vacations tab and you can find the deals there.

Thank You
WorldVentures Team

Customer submitted at 2007-12-11 19:04:56

Wanted to know how to find out about \"Vacation Outside the box.\" How to look it up and book it as well.


InquiryId :  24050  InquiryType :  New Reservation  DateAndTime :  2007-12-11 19:32:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 17:50:22

Is it for air , hotel, car or cruise?

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 19:32:19

When I click on Book It, I can\'t get to the next page.


InquiryId :  24054  InquiryType :  RTA and Dreamtrips Cards  DateAndTime :  2007-12-11 19:52:04  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 17:53:38

Can I have your memeber id?

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 19:52:04

I am wondering how to print out my temp. card showing my rta number. and also when i\'ll get my offical card.


InquiryId :  24061  InquiryType :  All Other Commissions  DateAndTime :  2007-12-11 20:11:19  Status :  Replied and Resolved
Replied By Angela H at 2007-12-13 10:36:40

Dear Kari, You can see the bookings done off your site by logging into your .com site and clicking on view bookings from my site. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-12-11 20:11:19

How do I see all the bookings on my website?


InquiryId :  24062  InquiryType :  New Reservation  DateAndTime :  2007-12-11 20:12:57  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 17:54:44

You will have to run different search request, you will not be able to do it in one single search.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 20:12:57

want to make a reservation for more than one hotel @ different cities for my 7 days vacation


InquiryId :  24063  InquiryType :  Dot Biz  DateAndTime :  2007-12-11 20:13:49  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 17:55:44

login to your .biz site back office, click on the replicate website link under my profile link of support tab to change the url.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 20:13:49

How do I change my name on the website


InquiryId :  24071  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-11 22:17:48  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 18:54:35

Powersearch toolbar is just like other toolbars which you can download and make the search procedure simple, and to compare the price click on compare price link on your .com site home page.

Thank You
WorldVentures Team
Customer submitted at 2007-12-11 22:17:48

What is the Powersearch Toolbar and how do I use it? Also, at the meeting in LA last night, Holli mentioned that the web site showed a comparison between the various travel companies, such as Travelocity, Expedia and WorldVentures. Where do I find it? Thank You! Gail


InquiryId :  24073  InquiryType :  New Reservation  DateAndTime :  2007-12-12 01:41:11  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 18:57:51

Please call our customer service at 972-805-9600 anytime between 10am to 5pm cst Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-12 01:41:11

Dear World Ventures, Hi there. I just had a quick inquiry and was not sure where to send this email. I am currently a World Ventures member, and had a question regarding the job oppportunies that are currently listed on your website. Are all of your positions currently based in Texas? Specifically, the webmaster position and the Executive Team Travel leader positions? Thanks so much. Best Wishes, Riley


InquiryId :  24074  InquiryType :    DateAndTime :  2007-12-12 03:53:10  Status :  Pending
Customer submitted at 2007-12-12 03:53:10

For financial reasons i need to cancel my membership. How do i do this.


InquiryId :  24077  InquiryType :    DateAndTime :  2007-12-12 07:43:14  Status :  Pending
Customer submitted at 2007-12-12 07:43:14

Looking for employment with your company haveing dificulty using the employment link please contact me Thanks


InquiryId :  24078  InquiryType :    DateAndTime :  2007-12-12 07:54:34  Status :  Pending
Customer submitted at 2007-12-12 07:54:34

I am having trouble logging in, is the web-site down?


InquiryId :  24087  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-12 10:16:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 19:31:11

Logo will be available only in first page, we will certainly have this information passed on to concerned department.

Thank You
WorldVentures Team
Customer submitted at 2007-12-12 10:16:07

From my dot com home page once I click on flights, hotels etc on the blue/gray toolbar (not the body of the page) I lose my logo (pina colada glasses). Therefore there is NO link back to my home page. That link needs to show up so one does not have to continue using back tab.


InquiryId :  24089  InquiryType :  Hotel  DateAndTime :  2007-12-12 10:39:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 20:01:23

Hi,
Since it is booked through quicksearch, please contact WCT at 1-888-254-0637 .

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 10:39:23

Can you give me a confirmation number for the hotel I reserved. WV tracking number is WCT725639044.


InquiryId :  24091  InquiryType :  Existing Reservation  DateAndTime :  2007-12-12 10:48:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 19:58:06

Hi,
Please check www.worldventuers.com and you can find the details .

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 10:48:40

Hi,this is sonia corredor im reading my email and im wounder how to make money with this


InquiryId :  24092  InquiryType :  Existing Reservation  DateAndTime :  2007-12-12 10:48:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 19:58:23

Hi,
Please check www.worldventuers.com and you can find the details .

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 10:48:56

Hi,this is sonia corredor im reading my email and im wounder how to make money with this


InquiryId :  24102  InquiryType :  Existing Reservation  DateAndTime :  2007-12-12 11:47:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 19:57:19

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 11:47:12

I would like to book Las Vegas New York New York hotel for Dec 15-17 2 nights for $240, please.Can you please call me at 310-454-7665


InquiryId :  24111  InquiryType :  Group Reservation  DateAndTime :  2007-12-12 13:35:35  Status :  Replied and Resolved
Replied By Mike K at 2007-12-12 13:02:10

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-12-12 13:35:35

I would like to know if there is someone I can speak with on the phone about getting a group rate for 50 to 60 people taking a cruise in Sept. 08. They would like a TOTAL quote for a package deal including airfare, bussing, and 50-54 cabins


InquiryId :  24118  InquiryType :  New Reservation  DateAndTime :  2007-12-12 14:32:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-12 21:03:37

No we do not offer gift cards or travel vouchers.

Thank You
WorldVentures Team
Customer submitted at 2007-12-12 14:32:19

Do you offer gift cards or travel vouchers?


InquiryId :  24120  InquiryType :  Dot Biz Site  DateAndTime :  2007-12-12 14:55:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-13 16:34:07

Please click pn compare results link and run a search there, you will certainly be able to get quote from there.

Thank You
WorldVentures Team
Customer submitted at 2007-12-12 14:55:10

I tried to search for car rental companies but I am having a hard time getting a list of car rental availabilities.


InquiryId :  24127  InquiryType :  Billing  DateAndTime :  2007-12-12 15:30:14  Status :  Replied and Resolved
Replied By Karen O at 2007-12-13 07:35:38

We have cancelled your account per your request.
Replied By Karen O at 2007-12-13 07:35:31

We have cancelled your account per your request.
Customer submitted at 2007-12-12 15:30:14

I would like to cancel my membership. But I can\'t seem to get into the back office. If you could cancel that for me I would appreciate it. Diane Grove


InquiryId :  24139  InquiryType :  Magazines  DateAndTime :  2007-12-12 17:25:51  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 19:28:55

Hi,
You can cancel your membership now . When you want to rejoin, you need to pay the dues till that month from the time of cancellation and you will be reactivated. For cancellation, please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 17:25:51

I would like to quit the monthly dues of $40.00 how do i do this? And if I do this can I rejoin by just paying 40.00 a month again or do I need to rejoin with the initial payment?


InquiryId :  24144  InquiryType :  Existing Reservation  DateAndTime :  2007-12-12 18:26:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 19:50:23

Hi,
If it is for a group, please submit the group reservation request where you can submit the name as TBA or send an email request to groups@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 18:26:30

i want to reserve the cabins but i do not have all the names of the people who will be traveling yet.


InquiryId :  24149  InquiryType :  Magazines  DateAndTime :  2007-12-12 19:56:00  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-14 23:31:08

Hi,
You can email first with all the information and you will receive the quote within 72 hours .

Thank You
WorldVentures Team

Customer submitted at 2007-12-14 08:19:49

Ok, for group bookings you search for the cruise then you email group@worldventures or do you email them first? I have several times logged in to see the too low prices, but I unable to. The only way I see the prices is by clicking on book now.
Replied By Aruna A at 2007-12-12 19:26:07

Hi,
For group booking, please send an email to group@worldventures.com . Also for dreamtrips too low to advertise , please login again as a member and you can see the prices.

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 19:56:00

How do I go about booking group crusise under our new programs. How do you see the details of the dreamtrips that are to low to advertise.


InquiryId :  24152  InquiryType :  Existing Reservation  DateAndTime :  2007-12-12 20:11:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 19:45:01

Hi,
Which browser are you using with Mac ? Powersearch works best with Internet Explorer .

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 20:11:35

I am wondering why I am unable to open a search under the vacation speed search part of my travel site. I was trying to find a flight+hotel+car. I put all the correct data in. Is it because I have a mac? I am stumped, as I am able to open up the search on a different computer. Please call. Thanks.


InquiryId :  24153  InquiryType :  Existing Reservation  DateAndTime :  2007-12-12 20:11:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 19:45:19

Hi,
Which browser are you using with Mac ? Powersearch works best with Internet Explorer .

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 20:11:44

I am wondering why I am unable to open a search under the vacation speed search part of my travel site. I was trying to find a flight+hotel+car. I put all the correct data in. Is it because I have a mac? I am stumped, as I am able to open up the search on a different computer. Please call. Thanks.


InquiryId :  24154  InquiryType :  Existing Reservation  DateAndTime :  2007-12-12 20:11:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 19:43:31

Hi,
Which browser are you using on the Mac ? Powersearch works best with internet explorer.

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 20:11:59

I am wondering why I am unable to open a search under the vacation speed search part of my travel site. I was trying to find a flight+hotel+car. I put all the correct data in. Is it because I have a mac? I am stumped, as I am able to open up the search on a different computer. Please call. Thanks.


InquiryId :  24155  InquiryType :  New Reservation  DateAndTime :  2007-12-12 20:12:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-12 19:24:10

Hi,
Please try to use internet explorer and use the powersearch to get the best deals .

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 20:12:28

I am wondering why I am unable to open a search under the vacation speed search part of my travel site. I was trying to find a flight+hotel+car. I put all the correct data in. Is it because I have a mac? I am stumped, as I am able to open up the search on a different computer. Please call. Thanks.


InquiryId :  24165  InquiryType :  Existing Reservation  DateAndTime :  2007-12-12 22:47:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-13 21:09:52

Hi,
Please clarify your question .

Thank You
WorldVentures Team

Customer submitted at 2007-12-12 22:47:54

Mistake on the name


InquiryId :  24166  InquiryType :  Billing  DateAndTime :  2007-12-12 22:55:49  Status :  Replied and Resolved
Replied By Terri E at 2007-12-13 05:35:07

Rachel, thanks for your Inquiry.We have submitted a cancellation request for you, in 2-3 days you will receive a confirmation from billing. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-12-12 22:55:49

I wish to no longer have a website and therefore cancel the personalized website which cost $40 per month. Starting today Dec. 11,2007....Rachel Kalland ID#85345


InquiryId :  24167  InquiryType :  Magazines  DateAndTime :  2007-12-12 23:07:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-13 16:52:35

Please submit a refund request and the concerned department will process it.

Thank You
WorldVentures Team
Customer submitted at 2007-12-12 23:07:02

I have emailed you to stop sending me magazines each month. I would like my money returned for each month I did not request it. That\'s $300. Is there any form that I should send out. This is my third request.


InquiryId :  24172  InquiryType :  Magazines  DateAndTime :  2007-12-13 06:37:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-13 16:57:17

Please call our membership cancellation department at 972 805 9954 anytime between 8am to 8pm cst Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-12-13 06:37:27

Second Notice..I want to cancel my membership..because of my financial situation. How do i do this?


InquiryId :  24175  InquiryType :  Existing Reservation  DateAndTime :  2007-12-13 07:31:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-13 21:02:15

Hi,
Please contact the airlines or the vendor directly for the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2007-12-13 07:31:56

I am inquiring about a flight that was booked. I have not received an e-mail confirmation yet.


InquiryId :  24176  InquiryType :  Dreamtrips  DateAndTime :  2007-12-13 07:40:33  Status :  Replied and Resolved
Replied By Mike K at 2007-12-13 06:25:19

The person handling this Dreamtrip is April Devoe. Send her an email with your name, phone number, booking ID number, and the circumstances. Her email address is a.devoe@worldventures.com
Replied By Mike K at 2007-12-13 06:24:49

The person handling this Dreamtrip is April Devoe. Send her an email with your name, phone number, booking ID number, and the circumstances.
Customer submitted at 2007-12-13 07:40:33

My flight to Cancun was cancelled because of the extreme weather forecast. How do I get a refund?


InquiryId :  24177  InquiryType :  New Reservation  DateAndTime :  2007-12-13 07:44:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-13 17:08:12

Please run a powersearch to get a quote, if you have problem you can email the enquiry to travel@worldventures.com or come to live chat selecting travel department.

Thank You
WorldVentures Team
Customer submitted at 2007-12-13 07:44:51

I am a WV rep 906219. I have a friend that wants me to check on finding a cruise for during the Christmas holidays. I need a phone number to call and speak to a agent.


InquiryId :  24180  InquiryType :  compliance  DateAndTime :  2007-12-13 06:55:24  Status :  Pending
Customer submitted at 2007-12-13 06:55:24
Submit current ads, website content, URL for review and approval
the good life


InquiryId :  24183  InquiryType :  Existing Reservation  DateAndTime :  2007-12-13 10:18:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-13 21:03:05

Hi,
Please give the name , email on the membership and also reconfirm the SSN and the mailing address . We will send you the login details .

Thank You
WorldVentures Team

Customer submitted at 2007-12-13 10:18:36

I cannot remember my user i.d. & password.


InquiryId :  24185  InquiryType :  Magazines  DateAndTime :  2007-12-13 10:20:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-13 17:11:02

We will check on this and do the needful.

Thank You
WorldVentures Team
Customer submitted at 2007-12-13 10:20:39

I have taken and passed the RTA test three times and have not been credited. I am a busy professional and do not have time to do this over and over again. I am discouraged. PS The discontinue of RTA cards, my tests were passed before the deadline.


InquiryId :  24192  InquiryType :  Existing Reservation  DateAndTime :  2007-12-13 11:29:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-13 21:01:05

Hi,
Most dreamtrips do not include, but some may . You need to check the dreamtrips .

Thank You
WorldVentures Team

Customer submitted at 2007-12-13 11:29:41

Does dreamtrips include airfare or is it separate?


InquiryId :  24195  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-13 11:55:10  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-13 17:32:33

http://ernie1putt.worldventures.biz/,https://www.world-venture.com/, I can see your name and photo on your .com site and it\\\'s working fine

Thank You
WorldVentures Team
Customer submitted at 2007-12-13 11:55:10

What happened to my photo and logo on my site, 1traveldeal.worldventures.com


InquiryId :  24199  InquiryType :  Dreamtrips  DateAndTime :  2007-12-13 12:22:44  Status :  Replied and Resolved
Replied By Mike K at 2007-12-13 11:02:57

If your ID and password don\\\'t work the first time, try it a second, or possibly third time. There\\\'s a small system glitch we are trying to correct.....sorry for the inconvenience.
Customer submitted at 2007-12-13 12:22:44

I am a member and RTA and I am tring to sign up for dreamtrip and my login will not work, it says my ID number is wrong and my card is right in front of me. This happens to me all the time. I am about to give up, please help.


InquiryId :  24210  InquiryType :  Hotel  DateAndTime :  2007-12-13 14:05:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-13 20:48:39

Hi,
Please use the quick search to get the list of hotels . If you are still facing problems, please initiate livechat and we will check it up when you are online.

Thank You
WorldVentures Team

Customer submitted at 2007-12-13 14:05:27

I am trying to book a room at te hotel queen mary in long beach, ca.and it is telling me there is no such hotel. can you assist me with this, please? Thank you so much!!


InquiryId :  24211  InquiryType :  Existing Reservation  DateAndTime :  2007-12-13 14:10:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-13 20:50:18

Hi,
Fares and availibility keeps on changing. Please send an email to powersearch@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-12-13 14:10:43

2 Queen Beds Room Best Available Rate 2 Queen Beds/Non Smoking/ Free Wireless/Work Desk/HBO/ 4 Wristbands for Indoor Water Park Per Room/Night Fri. 01/04/08 USD 108.00 1 night (1 Room): USD 108.00 Taxes: USD 9.63 * Total: USD 117.63 I get this total if I directly reserve a room through the Ramada Inn hotel website and $124+ for your rate. Could this be right? I thought this was supposed to be competitive?


InquiryId :  24215  InquiryType :  Group Reservation  DateAndTime :  2007-12-13 15:13:59  Status :  Replied and Resolved
Replied By Mike K at 2007-12-13 13:25:26

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request. If you\\\'re booking hotel rooms along with the conferences, follow the above steps....
Customer submitted at 2007-12-13 15:13:59

I have the opportunity to work with a company to book conferences for them on a regular basis. How could I utilize group booking and my rta status to provide this service for them. These conferences would be in cities like LA, Vegas, Florida, Washington D.C. or other cities that have large entertainment around them to help promote the conference.


InquiryId :  24229  InquiryType :  Existing Reservation  DateAndTime :  2007-12-13 16:49:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 00:17:13

Hi,
You are a dreamtrip member also but please call our customer support number at 972 805 9600 and speak to someone in the billing department.

Thank You
WorldVentures Team

Customer submitted at 2007-12-13 16:49:36

The computer is telling me that I am not a dream trip member??? I believe that when I signed up I took the deal to be a dream trip member??? Please check my account and get back to me about this topic... thanks Jim Ravenna www.jamesravenna@yahoo.com


InquiryId :  24234  InquiryType :  New Reservation  DateAndTime :  2007-12-13 17:34:03  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-13 19:27:11

We search different website to get the lowest fare and until the same is not updated in the vendor site the changes will not show up in the search result page.

Thank You
WorldVentures Team
Customer submitted at 2007-12-13 17:34:03

IM TRYING TO BOOK A FLIGHT FROM DES MOINES, IA TO BRISBANE, AUS. THE PRICE SHOWS $1651, AND THEN AT THE END IT SAYS THE PRICE HAS JUMPED TO 1783. I HAVE DONE THIS THREE DIFFERENT TIMES. IM NOT HAPPY WITH THIS AT ALL, I HAVE WASTED A LOT OF TIME LOOKING ON YOUR SITE. CAN YOU PLEASE GET ME THE PRICE FOR 1651, I NEED THREE TICKETS. I FEEL LIKE IM TRYING TO BE TRICKED OR TRAPPED INTO USING YOUR WEB SITE.


InquiryId :  24238  InquiryType :  Group Reservation  DateAndTime :  2007-12-13 17:57:37  Status :  Replied and Resolved
Replied By Mike K at 2007-12-14 06:41:25

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2007-12-13 17:57:37

Hello...I am an RTA member and I need to get some information for a group trip. There would be approximately 25 of us....we would like to go on a Hawaaian cruise.....most would be departing from Syracuse, NY.....we would like the trip for the spring of 2009. Is it possible to get quotes that far out?


InquiryId :  24248  InquiryType :  Commissions  DateAndTime :  2007-12-13 19:44:20  Status :  Replied and Resolved
Replied By Angela H at 2007-12-19 12:19:05

Dear Marilou, I have located this commission for you. It has been entered into the run for this week to be paid out next week. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2007-12-13 19:44:20

Hello, Just a quick question.. there was a booking on my site last June, but I haven\'t received the commission for this one yet. Do you know when can I expect it?


InquiryId :  24251  InquiryType :  Existing Reservation  DateAndTime :  2007-12-13 20:34:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-13 20:37:09

Hi,
May I know the user name and the password that you are trying to use ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-13 20:34:31

I cannot log in


InquiryId :  24253  InquiryType :  Existing Reservation  DateAndTime :  2007-12-13 20:56:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-13 20:37:48

Hi,
Please give the details of the reservation including the tracking number , so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2007-12-13 20:56:16

I would like to see if they have the existing reservation


InquiryId :  24261  InquiryType :  Dot Com Site  DateAndTime :  2007-12-13 22:24:54  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-13 21:28:58

GIF or JPEG format will be accepted, and try to upload using Internet Explorer browser.

Thank You
WorldVentures Team
Customer submitted at 2007-12-13 22:24:54

Every time i try to upload my picture it says that the format is not supported. What format is supported? I have tried jpeg and tiff. Please help


InquiryId :  24262  InquiryType :  Commissions  DateAndTime :  2007-12-13 22:26:31  Status :  Replied and Resolved
Replied By Angela H at 2007-12-19 12:21:28

Dear Nicole, If you could please fax me a copy of the email confirmation for this booking I will look into this issue for you. Our fax number is 972-985-6842 please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-12-13 22:26:31

I made a booking on my site on December 4, 2007. I don\'t see that on my commissions\' statement. How long does it take to populate the report?


InquiryId :  24265  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2007-12-13 23:32:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-14 16:34:55

Please call our customer service at 972-805-9600 anytime between 10am to 5pm cst Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-13 23:32:21

My name is Madonna Bell. I am not yet a Rep. I visited the WorldVentures.com and .biz sites on my own after doing a web search. I would like to purchase the current special DreamTrips and RTA/LTC products. However, when I click on sign up, it prompts me for the name/rep number of who referred me,but I don\'t have one. This is frustrating and I am unable to sign up w/out it. Is there a number that I can use to complete this process so I can get started online on my own???????? Please HELP!!!!! Madonna 815 342-7132 emailmadonnabell@mac.com and Ccc: madonnabell@madonnabell.com 12/15/07 12:25am cst


InquiryId :  24268  InquiryType :  Dreamtrips  DateAndTime :  2007-12-14 00:45:15  Status :  Replied and Resolved
Replied By Mike K at 2007-12-14 06:35:50

Not sure what would be causing that error message. Call client services and see if they can determine what the problem might be. Their number is 972-805-9600.
Customer submitted at 2007-12-14 00:45:15

I am getting an error message when I try to sign up. It says Fire Storm/Out of memmory.


InquiryId :  24272  InquiryType :  Commissions  DateAndTime :  2007-12-14 02:23:43  Status :  Replied and Resolved
Replied By Angela H at 2007-12-19 12:25:07

Dear Cary, Could you please provide me with your WorldVentures ID number. Confirmation or booking IDs would also help greatly in locating this booking for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-12-14 02:23:43

I have asked twice but I still do not see the trip I booked for acceleration training in Vegas ealier this year. Flight, Hotel and rent a car for two. Hard to beleive in something that I can\'t prove works? An answer would be nice since I ahve been ignored twice


InquiryId :  24273  InquiryType :  Dot Biz Site  DateAndTime :  2007-12-14 07:01:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-14 17:02:12

You will have to submit payment update form available under support request/online form link of support tab to change the payment information on our file.

Thank You
WorldVentures Team
Customer submitted at 2007-12-14 07:01:51

How do I change my company name for payment?


InquiryId :  24285  InquiryType :  Existing Reservation  DateAndTime :  2007-12-14 10:38:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-14 23:42:52

Hi,
Please initiate a livechat with the travel department and a cruise agent can check it up for you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-14 10:38:37

I have booked a cruise and a flight through World Ventures. I need to set up transportation to the airport to the cruise ship and back. Royal Carribbean said I needed to go thru you. I have 2 booking numbers as we are a party of 6 How do I set this up?


InquiryId :  24291  InquiryType :  New Reservation  DateAndTime :  2007-12-14 11:42:16  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-14 17:10:19

Do you get any error message and also which browser are you using?

Thank You
WorldVentures Team
Customer submitted at 2007-12-14 11:42:16

I cannot access my web site or the 1, 2, 3, marketing part of the program.


InquiryId :  24292  InquiryType :  New Reservation  DateAndTime :  2007-12-14 11:42:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-14 17:13:20

Did you try the search from quick reservation link or compare website link, and also could you provide me the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-12-14 11:42:37

Why does your search show flights to other destinations than what I requested? I searched for round trip flights from MCO to DEN and received a lot of listings for other destinations also. I didn\'t notice at first and almost bought one and then realized that the flight was for Washington, D.C.


InquiryId :  24293  InquiryType :  Magazines  DateAndTime :  2007-12-14 11:49:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-14 17:14:49

Can you please verify your SSN/Tax payer number, email and mailing address on our file so that I can provide the info here.

Thank You
WorldVentures Team
Customer submitted at 2007-12-14 11:49:18

I forgot my User name and password. Could you please send it to my email. Thank you!!!


InquiryId :  24295  InquiryType :  FAM News  DateAndTime :  2007-12-14 13:11:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-14 17:37:40

I don\\\'t see any payment update request for member id 910867, please submit an online payment update form available under the support request/online form link under support tab of your .biz site back office.

Thank You
WorldVentures Team
Customer submitted at 2007-12-14 13:11:05

I want to make sure you recieved the change in my info regarding how i am to be paid. Originally I wanted you to send me my checks, but today I put in my info for direct deposit. How do I know if it has been received? I believe i also get the FAMS subscription for free. Is that correct? Lynn


InquiryId :  24296  InquiryType :  Existing Reservation  DateAndTime :  2007-12-14 13:28:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-14 23:41:48

Hi,
Please reconfirm your membership details with SSN and the mailing address.

Thank You
WorldVentures Team

Customer submitted at 2007-12-14 13:28:34

How do I get into my back office? I have forgotton my ID and password.


InquiryId :  24319  InquiryType :  Travel Commissions  DateAndTime :  2007-12-14 19:03:23  Status :  Replied and Unresolved
Replied By RichardJ at 2007-12-21 07:42:22

Dave, Please call us back with the details or please list the details of the booking in your request. We will assist you with any commissions to be paid. This will all be if the trip has been completed and if the Vendor has sent us the monies for the booking. Thanks WV
Customer submitted at 2007-12-14 19:03:23

My back office is not reflecting the travel that has been booked on my website. One instance was a car rental that I rented 12/2 - 12/5.


InquiryId :  24334  InquiryType :  Existing Reservation  DateAndTime :  2007-12-14 21:58:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-14 23:38:03

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-14 21:58:36

I need to cancel membership mi site: mexico.worldventures.com


InquiryId :  24335  InquiryType :  Existing Reservation  DateAndTime :  2007-12-14 22:02:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-14 23:37:20

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-14 22:02:38

I need to cancel my membership


InquiryId :  24336  InquiryType :  Magazines  DateAndTime :  2007-12-14 22:06:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-16 22:40:35

845339 is your member id

Thank You
WorldVentures Team
Customer submitted at 2007-12-14 22:06:38

i need my id # cant find it


InquiryId :  24341  InquiryType :  Dot Biz Site  DateAndTime :  2007-12-15 07:06:33  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-16 22:47:08

https://www.world-venture.com/, i can see your photo on your .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-12-15 07:06:33

MY PICTURE WAS ON MY SITE NOW ITS GONE CAN YOU TELL ME WHAT HAPPENED OR IF IT CAN BE PUT BACK ON? THANK YOU CINDY


InquiryId :  24343  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2007-12-15 07:48:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-16 23:07:04

If airfare is not included you will have to pay for it.

Thank You
WorldVentures Team
Customer submitted at 2007-12-15 07:48:19

Hello When you book dream trips do you have to pay for yout air fare seperately? I am interested in the trip to Scottland but it looks like airfare is not included? Thanks Barbara Thomas


InquiryId :  24354  InquiryType :  Existing Reservation  DateAndTime :  2007-12-15 10:42:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 00:10:50

Hi,
Please initiate a livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-15 10:42:55

I booked a rental car but don\'t know what company it\'s booked for. This is the e-mail message I received. Dear Judith, This is regarding your car booking ID # ID217021P, Your car reservation is not with the car rental company directly. You may please select different vendor (Car rental company), As this reservation is non-cancelable non-changlable and fully pre-paid. Any way’s I can cancel this booking reservation, please let me know ASAP or come on live chat. Ethan Travel Department Thank you for using WorldVentures for all your travel needs. WorldVentures tracking ID :GRPID217021P


InquiryId :  24360  InquiryType :  Magazines  DateAndTime :  2007-12-15 12:35:18  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-16 23:19:55

How can I assist you?

Thank You
WorldVentures Team
Customer submitted at 2007-12-15 12:35:18

HELLO AL


InquiryId :  24366  InquiryType :  Existing Reservation  DateAndTime :  2007-12-15 14:00:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-27 21:34:25

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-27 23:10:03

I still am unable to sign in even with the ID and Password that you have sent me. I only want to cancel my membership with World Ventures and stop paying the monthly charge to my account. Is there someone that I need to talk to to get this taken care of.
Replied By Aruna A at 2007-12-26 21:35:06

Hi,
Your websites are JoanneBingaman.worldventures.biz and JoanneBingaman.worldventures.com . Please login with your member id 879684 and password joni321.

Thank You
WorldVentures Team

Customer submitted at 2007-12-24 12:01:23

My SSN is 101341522 My home address is 2240 Par Lane, Richmond, TX 77469
Replied By Aruna A at 2007-12-18 00:09:36

Hi,
Please reconfirm your SSN and the mailing address associated with your membership and we will send you the login details with the password.

Thank You
WorldVentures Team

Customer submitted at 2007-12-15 14:00:59

I have forgotten my user ID and Password for my back .......


InquiryId :  24367  InquiryType :  Billing  DateAndTime :  2007-12-15 14:03:27  Status :  Replied and Resolved
Replied By RichardJ at 2007-12-26 09:56:10

Your Membership with WorldVentures has been cancelled.
Customer submitted at 2007-12-15 14:03:27

I would like to stop my monthly charge. I am no longer interested in World Ventures as an affiliate.


InquiryId :  24369  InquiryType :  Magazines  DateAndTime :  2007-12-15 14:46:22  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-16 23:26:05

If you are trying make any reservation or enrollment?

Thank You
WorldVentures Team
Customer submitted at 2007-12-15 14:46:22

I AM STUCK ON YOUR PAGE WITHOUT LIVE SUPPORT. IS MY CREDIT CARD BEING CHARGED??????


InquiryId :  24370  InquiryType :  Existing Reservation  DateAndTime :  2007-12-15 14:50:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 00:04:27

Hi,
Please try to initiate a livechat with the travel department so that a travel agent can assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-15 14:50:45

I NEED HELP WITH MY PRESENT ITINERARY!!! I CANNOT GET A LIVE TECH TO HELP WITH CHANGES ON THE HOTEL. I NEED A RESPONSE IMMEDIATELY. ALL OF THE EMAILS I HAVE SENT HAVE NOT GONE THRU TO YOU>


InquiryId :  24373  InquiryType :  Existing Reservation  DateAndTime :  2007-12-15 15:19:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 00:07:20

Hi,
Please clarify your question .

Thank You
WorldVentures Team

Customer submitted at 2007-12-15 15:19:43

|Remove me from your email!!!!!


InquiryId :  24376  InquiryType :  Magazines  DateAndTime :  2007-12-15 15:59:19  Status :  Replied and Resolved
Customer submitted at 2007-12-15 15:59:19

> Hello: > > We are a travel guide publisher, with several hundred guidebooks to > destinations around the world, from Vietnam to Barbados, Thailand to > Honduras. We have them in both digital and printed form. The print > editions are sold in Barnes & Noble, Borders and many other stores. > > You might want to offer our detailed digital travel content to your clients. > > The guides average about 400 pages each and are highly detailed. The > digital versions can easily be broken up into small segments for use as > needed on your website. Hundreds of maps and photographs are included as > well. > > You can check out some of what we do at www.hunterpublishing.com. > Please do contact me if you would like more information. We would be happy to show you some of the digital files. > > A list of the digital files follows: > > Aruba, Bonaire & Curacao Pocket Adventures > Atlanta Alive Guide > Australia Adventure Guide > Autumn Rambles in New England > Bahamas A Taste of the Islands > Bahamas Adventure Guide > Baltimore & the Chesapeake Bay Alive > Barbados Adventure Guide 4th ed > Battlefields of the Civil War - vol 1 > Battlefields of the Civil War - vol 2 > Belize Adventure Guide > Bermuda Adventure Guide > Bolivia Adventure Guide > Brazil Adventure Guide > British Columbia Adventure Guide > British Virgin Islands Alive > Bucks County & the Delaware Valley Alive > Buenos Aires & the Best of Argentina Alive > Canada\'s Atlantic Provinces Adventure Guide > Canadian Rockies Adventure Guide > Cancun, Cozumel & the Riviera Maya Alive > Catskills & Adirondacks Adventure Guide > Catskills Alive > Cayman Islands Adventure Guide 3rd ed > Champlain & Hudson River Valleys Adventure Guide > Chesapeake Bay Adventure Guide > China Adventure Guide > Coastal Alaska & the Inside Passage Adventure Guide > Colorado Adventure Guide > Copenhagen & the Best of Denmark Alive > Cornwall Visitors Guide > Costa Rica Adventure Guide > Costa Rica Pocket Adventures > Cruising Alaska: A Guide to the Ports of Call > Cruising the Eastern Caribbean: A Guide to the Ports of Call > Cruising the Mediterranean: A Guide to the Ports of Call > Cruising the Mexican Riviera & Baja: A Guide to the Ports of Call > Cruising the Southern & Western Caribbean: A Guide to the Ports of Call > Cuba Adventure Guide > Desert Dancing: Exploring the California Deserts > Diving the Virgin Islands > Dominica & St Lucia Adventure Guide > Dominican Republic Adventure Guide > Ecuador Adventure Guide > Extreme Adventures Hawaii > Extreme Adventures Northern California > Florida Keys & Everglades Adventure Guide > Georgia & the Carolinas Adventure Guide > Germany Pocket Adventures > Germany Adventure Guide > Golf Resorts: Where to Play & Where to Stay > Great American Wilderness: Touring America\'s National Parks > Great Smoky Mountains Adventure Guide > Grenada, St Vincent & the Grenadines Adventure Guide > Guatemala Adventure Guide > Guatemala Pocket Adventures > Hawaii: The Big Island Adventure Guide > Hawaii: A Walker\'s Guide > High Southwest Adventure Guide > Hollywood & the Best of Los Angeles Alive > Honduras Adventure Guide > Honolulu, Waikiki & Oahu Adventure Guide > Hungary Adventure Guide > Iceland Adventure Guide > Ireland Adventure Guide > Ireland Pocket Adventures > Italian Riviera Adventure Guide: San Remo, Portofino & Genoa > Jamaica Adventure Guide > Jamaica: A Taste of the Islands > Kauai Adventure Guide > Jewish Travel Guide > Leeward Islands Adventure Guide 3rd ed > Long Island Alive > Maine Adventure Guide > Martinique & Guadeloupe Alive > Martinique, Guadeloupe, Dominica & St Lucia Alive > Mazatlan & Vicinity Adventure Guide > Massachussetts Adventure Guide > Maui Adventure Guide > Mexico\'s Gulf Coast Adventure Guide > Mexico\'s Pacific Coast Adventure Guide > Milan & the Lakes Adventure Guide > Miami & the Keys Alive > Montana Adventure Guide > Munich & Bavaria Adventure Guide > Naples, Sorrento & the Amalfi Coast Adventure Guide > Nassau & the Bahamas Alive > Nevada Adventure Guide > New Brunswick & Prince Edward Island Adventure Guide > New England: A Guide to the State & National Park > New Hampshire Adventure Guide > New Jersey Handbook > New Mexico Adventure Guide > New York & New Jersey: A Guide to the State & National Parks > New Zealand Pocket Adventure Guide > Nicaragua Adventure Guide > New Zealand Adventure Guide > Northern Florida Adventure Guide > Oklahoma Adventure Guide > Oregon & Washington: A Guide to the State & National Parks > Orlando & Central Florida Adventure Guide > Pacific Northwest Adventure Guide > Panama Adventure Guide > Paris & Ile de France Adventure Guide > Peru Adventure Guide > Paris: Nelles Travel Pack > Provence & the Cote d\'Azur Adventure Guide > Puerto Vallarta & Vicinity Adventure Guide > Puerto Rico Adventure Guide > Quiet Places of Massachussetts > Rediscovering America: Exploring the Small Town of Virginia & Maryland > Rio & the Best of Brazil Alive Guide > Romantic Escapes in the Caribbean > Romantic Weekends: Central & Northern Florida > Romantic Weekends: Georgia & the Carolinas > Romantic Weekends: New England > Romantic Weekends: Southern California > Romantic Weekends: Texas > Romantic Weekends: The American Southwest > Romantic Weekends: Virginia > Scandinavia Adventure Guide > Scotland Adventure Guide > Sicily Adventure Guide > Secret Caribbean > Sierra Nevada Adventure Guide > Southeast Florida Adventure Guide > Southwest France & the Spanish Pyrenees Adventure Guide > Spain Adventure Guide > St Lucia Adventure Guide > St Martin & St Barts Adventure Guide > Sweden Adventure Guide > Switzerland Adventure Guide > Tampa Bay & Florida\'s West Coast Adventure Guide 4th ed > Tennessee Adventure Guide > Texas Adventure Guide > Thailand Adventure Guide > Trinidad & Tobago Adventure Guide > Turkey Adventure Guide > Tuscany & Umbria Adventure Guide > US Virgin Islands Alive > Utah Adventure Guide > Venice & the Veneto Adventure Guide > Vermont Adventure Guide > Vietnam, Laos & Cambodia Adventure Guide > Virgin Islands Pocket Adventures > Virgin Islands Adventure Guide > Virginia Adventure Guide > Virginia Handbook > Yucatan Pocket Adventures > Yucatan, Cancun & Cozumel Adventure Guide > > > Michael Hunter > Hunter Publishing, Inc.


InquiryId :  24386  InquiryType :  Dreamtrips  DateAndTime :  2007-12-15 18:12:26  Status :  Replied and Resolved
Replied By Mike K at 2007-12-17 07:23:37

Call Client Services at 972-805-9600
Customer submitted at 2007-12-15 18:12:26

I have forgot my information to log on to dream trips... Please E-mail my information to www.jamearavenna@yahoo.com thank you


InquiryId :  24387  InquiryType :  Reactivation  DateAndTime :  2007-12-15 18:29:50  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-16 23:43:07

No, as of now there is no such program.

Thank You
WorldVentures Team
Customer submitted at 2007-12-15 18:29:50

Is their a current promotion offering \"free\" reactivation? Please explain.


InquiryId :  24388  InquiryType :  Billing  DateAndTime :  2007-12-15 19:09:24  Status :  Replied and Resolved
Replied By Veronica H at 2007-12-18 08:14:05

Hello: In regards to your inquiry we would be more than happy to assist you on your donwgrade but if we can get your Id number. Thanks, CSR Dept.
Customer submitted at 2007-12-15 19:09:24

I wish to be an LTC only and discontinue my DreamTrip membership. I am ready to re-activate.


InquiryId :  24391  InquiryType :  Magazines  DateAndTime :  2007-12-15 20:15:01  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-16 23:48:31

How did you come to know about this program? Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-12-15 20:15:01

Please inform me how i can become an AFFILIATE for the travel business


InquiryId :  24394  InquiryType :  Flight  DateAndTime :  2007-12-15 22:44:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 00:06:25

Hi,
Please initiate a livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-15 22:44:59

I need to cancel my hotel and flight. How do I do this?


InquiryId :  24395  InquiryType :  Flight  DateAndTime :  2007-12-15 22:45:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 00:04:53

Hi,
Please initiate a livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-15 22:45:47

I need to cancel my hotel and flight. How do I do this?


InquiryId :  24404  InquiryType :  Dot Biz Site  DateAndTime :  2007-12-16 10:11:47  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 19:32:49

Login to your .biz site back office. click on the Marketing Assets link under Marketing tab and accept to the Disclaimer Message to find the option to order business cards.

Thank You
WorldVentures Team
Customer submitted at 2007-12-16 10:11:47

want to reorder business cards don\'t know how.


InquiryId :  24412  InquiryType :  Group Reservation  DateAndTime :  2007-12-16 12:14:08  Status :  Replied and Resolved
Replied By Mike K at 2007-12-18 09:14:50

Most airlines consider any child 2 and above as full fare...under 2 can sit in a lap and not be charged. So, there\\\'s really no way around this situation.
Customer submitted at 2007-12-16 12:14:08

My daughter and two children ages 2 and 6 need a rt flight from columbus, ohio to san diago. Dates 12-21-07 to 1-5-08. The power serch gives me a good price for one adult at 288.00 but adding the two kids it pratically doubles in price. Is there a way to book separate adult flights to get the 288 price?


InquiryId :  24416  InquiryType :  Existing Reservation  DateAndTime :  2007-12-16 12:28:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 00:05:28

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-16 12:28:50

Cancel our membership immediately.


InquiryId :  24422  InquiryType :  Magazines  DateAndTime :  2007-12-16 15:14:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 19:35:02

Please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-12-16 15:14:12

How do I cancel my account?


InquiryId :  24427  InquiryType :  Existing Reservation  DateAndTime :  2007-12-16 16:23:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-17 23:59:20

Hi,
Please initiate a livechat with the travel department between 8am to 8pm Mon to Fri and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-16 16:23:13

I am trying to finalize payment on my cruise.


InquiryId :  24428  InquiryType :  Existing Reservation  DateAndTime :  2007-12-16 16:45:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 00:00:12

Hi,
You need to be referred by a person who is already a member with Worldventures.

Thank You
WorldVentures Team

Customer submitted at 2007-12-16 16:45:08

I was referred by Tacy Telego. I am a cruise agent, but not a travel agent. I would like to become a travel agent through World Ventures. Please advise what i need to do. Thanks, Gary Silversmith


InquiryId :  24429  InquiryType :  Existing Reservation  DateAndTime :  2007-12-16 16:58:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-17 23:58:05

Hi,
Please give the WV tracking number so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2007-12-16 16:58:07

I want to confirm the rental car and flight reservations. The rental car was supposed to e-mail confirmation. I have not receiced it.


InquiryId :  24438  InquiryType :  Existing Reservation  DateAndTime :  2007-12-16 19:58:39  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-17 23:46:00

Hi,
Please let us know the user id and the password that you are trying to use.

Thank You
WorldVentures Team

Customer submitted at 2007-12-16 19:58:39

I am an existing RTA/LTC. I am locked out of everything except my back office. I can\'t log into dream trips or my book travel login section of my page. My # is 909914 and my name is Will Frederick. I need help ASAP. So far, my experience has been mostly negative with World Ventures. I need someone to fix my situation asap. If this is not resolved I will cancel my account agreement. Get on the ball.


InquiryId :  24439  InquiryType :  compliance  DateAndTime :  2007-12-16 18:37:12  Status :  Pending
Customer submitted at 2007-12-16 18:37:12
Submit new ads, website content, URL not yet launched for approval
FAMILY TRAVELS–SPRING BREAK IS NEAR! Visit my website for all your travel needs. We have a POWERSEARCH technology that locates the best rates in one easy search. Please add my site to your PC favorites. Longwood-Sweetwater Oaks Resident. www.familyfuntravels.worldventures.com *This is an ad for a local "Our Town" flyer.


InquiryId :  24440  InquiryType :  Dot Com Site  DateAndTime :  2007-12-16 20:44:52  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 19:42:00

https://www.world-venture.com/, I can see your photo and text on your .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-12-16 20:44:52

I noticed that my photo and greeting is no longer on my site. I was wondering why or how it was removed. The correct text and photo appears when I login. But if a user were to go to my site, they would not see my photo or greeting.


InquiryId :  24444  InquiryType :  Dot Com Site  DateAndTime :  2007-12-16 22:22:45  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 19:45:09

Can I have the search criteria you are looking for?

Thank You
WorldVentures Team
Customer submitted at 2007-12-16 22:22:45

I tried locating an airfare and hotel to San Francisco and it keeps coming up empty and when I tried to switch locations it would not let me.


InquiryId :  24451  InquiryType :  New Reservation  DateAndTime :  2007-12-17 06:47:37  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 19:50:50

Please email the enquiry to travel@worldventures.com or come to lve chat and our representative will help you

Thank You
WorldVentures Team
Customer submitted at 2007-12-17 06:47:37

I have a gentleman who would like to book a trip for 6 to Hawaii...He state: \"It is for 6 people and I need to put a package together and work with the pricing so that we can sell them to the others with a markup to bear our costs.\" My line memeber told me to chat with you and see if we could do this?


InquiryId :  24453  InquiryType :  Billing  DateAndTime :  2007-12-17 07:38:46  Status :  Replied and Resolved
Replied By Terri E at 2007-12-17 09:23:52

DUPLICATE
Replied By Terri E at 2007-12-17 09:22:36

Brian, thanks for your Inquiry. Your site name and URL is (supermantravel.worldventures.biz or com (which is your travel site.) your password is 12345, your Id# 892701. If you have any other concerns please let us know. Thanks
Customer submitted at 2007-12-17 07:38:46

i cannot login to my account. i dont have my login info. i want to cancel my account, and i dont know how. my name is brian strickland, and my site is supermantravel.com. this is the second email i have sent. please get back to me!


InquiryId :  24457  InquiryType :  Existing Reservation  DateAndTime :  2007-12-17 08:46:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 22:18:51

Hi,
Your member id is 902618 and the password is mickel .

Thank You
WorldVentures Team

Customer submitted at 2007-12-18 06:20:08

password / user id: Michael Lane 129 Aldean Dr. Sanford, FL. 32771 407-227-5116 264-79-2962
Replied By Aruna A at 2007-12-17 23:47:28

Hi,
Please reconfirm your SSN and the mailing address and we will send you the password.

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 08:46:42

cant get my id or pass word !! thank you so very much. R/S (Col.) Michael U. S. M. C.


InquiryId :  24463  InquiryType :  Dot Com Site  DateAndTime :  2007-12-17 10:46:39  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-21 23:53:17

I can see your photo on your website https://www.world-venture.com/,everything seems to be fine.

Thank You
WorldVentures Team
Customer submitted at 2007-12-19 07:24:22

its my .com site.. one day my picture is there and the next it was gone.
Replied By risaf risaf at 2007-12-18 20:05:27

Is it on your .com site or for RTA card?

Thank You
WorldVentures Team
Customer submitted at 2007-12-17 10:46:39

one day my photo is there and the next day its gone..


InquiryId :  24464  InquiryType :  Existing Reservation  DateAndTime :  2007-12-17 11:14:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-17 23:50:39

Hi,
Do you want to know the membership number or the IATA number ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 11:14:54

i need help - I do not know my ID # but yet I just returned from the Cancun Dream Trip so why can\'t I now book the Las Vegas Dream Trip. Phone 310/675-9552 and monal@att.net for my Email - please respond so that I can book the trip & get the new WorldVentures magazine which has some get inforomtion in it


InquiryId :  24468  InquiryType :  Existing Reservation  DateAndTime :  2007-12-17 11:59:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-17 23:47:55

Hi,
Please contact the airline or the vendor with which you were redirected to book the air reservation.

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 11:59:41

Please forward e-tickets and Itinerary Thank you


InquiryId :  24492  InquiryType :  New Reservation  DateAndTime :  2007-12-17 12:26:38  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 20:14:53

You can add flyer miles to the reservation, to redeem it you will have to call airlines directly and regarding multiple date , if you are referring to open ticket then we do not issue it.

Thank You
WorldVentures Team
Customer submitted at 2007-12-17 12:26:38

My family is adopting a litle girl from the Fujian province of China. Our Travel Approval (which gives us a two week advance notice of our travel dates) may come in around Dec 28, 2007 or so. I have 205,000 United Airline Miles saved. Can I use your service? When should I book? Can we make reservations now with mulitiple departure dates and multiple return dates? Thanks. Please call me at 916-768-6716. Mike


InquiryId :  24645  InquiryType :  New Reservation  DateAndTime :  2007-12-17 13:32:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 20:16:06

Could you please be clear on what the problem is?

Thank You
WorldVentures Team
Customer submitted at 2007-12-17 13:32:59

Having trouble making a resv. Pls call: 415 382 6652


InquiryId :  24652  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2007-12-17 14:20:14  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 20:19:47

Can I have your member id?

Thank You
WorldVentures Team
Customer submitted at 2007-12-17 14:20:14

i have never recieved my rta card, can you please tell me the statis of that. thank you, debra gorden


InquiryId :  24654  InquiryType :  Existing Reservation  DateAndTime :  2007-12-17 14:38:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-17 23:52:19

Hi,
Is it an air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 14:38:10

my booking i.d. is SQKH493, when will I receive more info on this trip? can I purchase trip insurance for the trip?


InquiryId :  24660  InquiryType :  Travel Commissions  DateAndTime :  2007-12-17 15:33:14  Status :  Replied and Unresolved
Replied By RichardJ at 2007-12-21 07:44:26

Minerva, Please call us back with the details or please list the details of the booking in your request. We will assist you with any commissions to be paid. This will all be if the trip has been completed and if the Vendor has sent us the monies for the booking. Thanks WV
Customer submitted at 2007-12-17 15:33:14

I have had some booking through my website and they do not appear. So how do I know who has been booking if I am not getting the credits. Thanks,


InquiryId :  24666  InquiryType :  compliance  DateAndTime :  2007-12-17 14:21:56  Status :  Pending
Customer submitted at 2007-12-17 14:21:56
Submit current ads, website content, URL for review and approval
MYSPACE.COM


InquiryId :  24669  InquiryType :  Magazines  DateAndTime :  2007-12-17 16:35:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 22:18:37

Hi
You need to be referred by a person who is already a member with Worldventures. Please refer www.worldventures.com for further details .

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 16:35:05

How much does it cost to become an affl iate? Do I have my own webcite? How are commissions figured? Can I refer others to be affliates? How are tickets booked and sold?


InquiryId :  24670  InquiryType :  Dreamtrips  DateAndTime :  2007-12-17 16:46:15  Status :  Replied and Resolved
Replied By Mike K at 2007-12-18 08:56:52

According to the Dreamtrips webpage, it\\\'s called Elevation Hotel and Spa.
Customer submitted at 2007-12-17 16:46:15

What is the name of the hotel for the crested butte dream trip? Thanks Marilyn C


InquiryId :  24672  InquiryType :  New Reservation  DateAndTime :  2007-12-17 17:10:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 21:58:32

Hi
Your dealer url is Lindahaim. Please login to Lindahaim.worldventures.biz and Lindahaim.worldventures.com with your member id 912769 and password cisco and you should be able to access. We have checked and it is working properly . For the rates and availability, please send an email to powersearch@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-12-19 09:04:22

I am using the password cisco which is what I inputted. I did use the dates from the calendar but it didn\'t let me make a reservation. Also, I tried to made a reservation for Excalibur in Las Vegas and I recd a better price on sidestep.com than on this site....interesting..... Linda Haim
Replied By Aruna A at 2007-12-19 00:31:13

Hi,
May I know the login and password which you are trying to use ? Also , while making reservation , please select the dates from the calender.

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 17:10:10

I am a new consultant and I am trying to make a reservation for Laughlin, NV from Dec 30, 2007-Jan 1, 2008 and the website keeps coming back with invalid date. Why??? Also, when I go to the back office I can not get into the website. It says it is a invalid password. why?


InquiryId :  24673  InquiryType :  New Reservation  DateAndTime :  2007-12-17 17:10:54  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 00:31:09

Hi,
May I know the login and password which you are trying to use ? Also , while making reservation , please select the dates from the calender.

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 17:10:54

I am a new consultant and I am trying to make a reservation for Laughlin, NV from Dec 30, 2007-Jan 1, 2008 and the website keeps coming back with invalid date. Why??? Also, when I go to the back office I can not get into the website. It says it is a invalid password. why?


InquiryId :  24674  InquiryType :  Hotel  DateAndTime :  2007-12-17 17:18:07  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-17 23:56:49

Hi,
Please use quicksearch and check the availability . If you still face problems, please let us know .

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 17:18:07

I am looking for a hotel in March 2008 for a tues thru sun trip in Deer valley utah witha 4 star or better rating & find none at all is this possible? 954 294 5099 vivamc-2@yahoo.com


InquiryId :  24679  InquiryType :  New Reservation  DateAndTime :  2007-12-17 18:31:21  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-21 23:54:47

User id is your member id : 912769

Thank You
WorldVentures Team
Customer submitted at 2007-12-20 11:57:12

lindahaim.worldventures.com cisco
Replied By risaf risaf at 2007-12-19 22:09:30

That\'s correct password, your user id is your member id, it\'s working fine for me here.

Thank You
WorldVentures Team
Customer submitted at 2007-12-19 09:07:58

I used cisco as my password.
Replied By risaf risaf at 2007-12-18 21:56:31

it's working fine, may I know what is the user id and password you are trying to use?

Thank You
WorldVentures Team
Customer submitted at 2007-12-17 18:31:21

I am trying to access my acct. bt I am not able to login Please help.


InquiryId :  24680  InquiryType :  Travel Commissions  DateAndTime :  2007-12-17 18:43:25  Status :  Replied and Unresolved
Replied By RichardJ at 2007-12-21 07:45:09

Dave, Please call us back with the details or please list the details of the booking in your request. We will assist you with any commissions to be paid. This will all be if the trip has been completed and if the Vendor has sent us the monies for the booking. Thanks WV
Customer submitted at 2007-12-17 18:43:25

Hi, I am new to this and having some trouble. I was wondering why travel bookings are not showing up on my site. I am sure there have been multiple people who have booked via my website (including myself) and many of them are not showing for commission. Only one booking is showing and I know of several who booked at the same time (different rooms.)And several other trips also. Can you explain?


InquiryId :  24686  InquiryType :  Magazines  DateAndTime :  2007-12-17 19:23:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 22:07:57

Login to your .com site back office and you will find the link on the left side to upload your .com site photo.

Thank You
WorldVentures Team
Customer submitted at 2007-12-17 19:23:34

I changed the pic for my rta card thinking i was doing so for my .com site. how do i change my .com pic? kev


InquiryId :  24694  InquiryType :  Dot Com Site  DateAndTime :  2007-12-17 20:28:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 22:14:10

Please do not include any special characters in url, you will have to change your URL and then try it out.

Thank You
WorldVentures Team
Customer submitted at 2007-12-17 20:28:41

I am having problem w/my dot com it seem is not working


InquiryId :  24697  InquiryType :  Existing Reservation  DateAndTime :  2007-12-17 21:06:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-17 23:54:14

Hi,
Did you already book and is it an air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 21:06:10

Need to get my trip plans for Depart..Mia to Bna on 12-20-07 on Delta


InquiryId :  24701  InquiryType :  Flight  DateAndTime :  2007-12-17 21:23:47  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-17 23:53:35

Hi,
Please send an email to powersearch@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-12-17 21:23:47

I have a customer who wanted to book a flight to Timisoara, Romania for December 23rd from Phoenix, AZ returning on January 3rd. The best price on our website was approx. $2400. per person on United/Luftansa. There is a website listing prices from $806.00 for these same dates on Luftansa. The website is FareLink.com. As LTC\'s are we not able to offer the same rates as other travel agents. Why is there published rates that are lower than ours that don\'t show up on our search?


InquiryId :  24702  InquiryType :  New Reservation  DateAndTime :  2007-12-17 21:26:07  Status :  Replied and Resolved
Customer submitted at 2007-12-17 21:26:07

THIS IS MY SECOND REQUEST FOR THIS QUESTION. IS THIS SOMETHING WE CAN DO. PLEASE SEE BELOW. IF YOU HAVE ANY QUESTIONS CALL ME 815-278-0073 I NEED TO KNOW BEFORE I LOSE THIS CLIENT!!!!! MICHELE DALY 902852 Just wanted to know if you could help me. It is for 6 people and I need to put a package together and work with the pricing so that we can sell them to the others with a markup to bear our costs.


InquiryId :  24703  InquiryType :  Magazines  DateAndTime :  2007-12-17 22:51:34  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 22:49:39

Login to your .biz site back office. click on the Magazine link under Marketing tab and click on the Magazine dashboard link and change the status to inactive and update it, this will cancel your magazine subscription.

Thank You
WorldVentures Team
Customer submitted at 2007-12-17 22:51:34

Need to stop Magazines Shipment Now!


InquiryId :  24704  InquiryType :  Magazines  DateAndTime :  2007-12-17 22:52:10  Status :  Replied and Resolved
Customer submitted at 2007-12-17 22:52:10

Need to stop Magazines Shipment Now!


InquiryId :  24705  InquiryType :  Dreamtrips  DateAndTime :  2007-12-17 23:07:14  Status :  Replied and Resolved
Replied By Mike K at 2007-12-18 08:47:57

After you enter your ID and password, if you get an error message saying \\\"invalid\\\"...try one or two more times. We are aware there is a problem with logging in on the first attempt, and working to get that corrected. So, again try your ID and password 2, maybe 3 times and hopefully that will be successful.
Customer submitted at 2007-12-17 23:07:14

Im trying to login to dream trips and it says user login not valid... I am a dream trips member and have a dreamtrips card.


InquiryId :  24708  InquiryType :  Dot Biz Site  DateAndTime :  2007-12-18 03:04:07  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 22:58:51

Please verify your Member id, email,mailing address and SSN/TAX payer number on our file so that I can give the info here.

Thank You
WorldVentures Team
Customer submitted at 2007-12-18 03:04:07

I forgot my backpage login info. Need help recovering it. Thanks..


InquiryId :  24709  InquiryType :  Travel Commissions  DateAndTime :  2007-12-18 03:56:18  Status :  Replied and Resolved
Replied By Angela H at 2007-12-19 12:38:59

Dear John, I was unable to locate any bookings off your site. If you could please provide me with the confirmation number or booking ID I will see about getting you your due commission. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-12-18 03:56:18

I have not yet seen a commission check for a cruise we took. It wes the North sea Jazz cruise 7-04-2007. I was informed by jazz cruises that a check was sent to WV some time in August. Your assistance will be appreciated.


InquiryId :  24711  InquiryType :  Flight  DateAndTime :  2007-12-18 07:17:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 22:39:50

Hi,
For air reservations , there is no commission and so when you try to book, you will redirected to the vendor site to book directly .

Thank You
WorldVentures Team

Customer submitted at 2007-12-18 07:17:56

I am trying to book flight when i do so it continually takes me to the expedian website


InquiryId :  24718  InquiryType :  New Reservation  DateAndTime :  2007-12-18 09:02:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 22:59:45

Please make sure pop up blocker has been disabled and try this.

Thank You
WorldVentures Team
Customer submitted at 2007-12-18 09:02:25

I cannot get the new window to open, once I have selected the flight.


InquiryId :  24731  InquiryType :  Magazines  DateAndTime :  2007-12-18 10:19:30  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-18 23:44:03

Please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-12-18 10:19:30

I would like to deactivate my web site. gondola.worldventures.com Thanks John Kerschbaum john@gondolaromantica.com 651-755-3002


InquiryId :  24735  InquiryType :  Existing Reservation  DateAndTime :  2007-12-18 10:33:06  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 22:40:30

Hi,
You need to be referred by a person who is already a member with WorldVentures.

Thank You
WorldVentures Team

Customer submitted at 2007-12-18 10:33:06

how do I sign up to be a member????? i am very interested


InquiryId :  24738  InquiryType :  Dreamtrips  DateAndTime :  2007-12-18 11:01:59  Status :  Replied and Resolved
Replied By Mike K at 2007-12-18 09:10:51

Email the person in charge of this Dreamtrip. Her name is April, and her email address is: a.devoe@worldventures.com
Customer submitted at 2007-12-18 11:01:59

I want to book the South American cruise Dreamtrip. I have a family of 5, so I think I have to make 2 reservations, but want to make sure our 2 cabins are side-by-side. Also, need to know the rate for 3 people in 1 cabin. Thank you.


InquiryId :  24746  InquiryType :  Events  DateAndTime :  2007-12-18 12:34:31  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-19 22:33:52

I\\\'m not sure about the exact time and dates are from March 6th to 8th 2007.

Thank You
WorldVentures Team
Replied By Aruna A at 2007-12-19 22:20:00

Hi
All the meetings and events are displayed in your back office. Please check and you can find the details there.

Thank You
WorldVentures Team

Customer submitted at 2007-12-18 12:34:31

I\'m trying to make my flight arragements for the National convention in March. i need to know the itenerary. Do you know the exact times and dates everything starts from day one and ends. i need to know ASAP so i can ask for the time off at work before anyone else request that time off. thanks. Kimberly Creech


InquiryId :  24750  InquiryType :  Magazines  DateAndTime :  2007-12-18 13:10:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-19 00:23:27

Login to your .biz site back office. click on the Magazine link under Marketing tab and click on the Magazine dashboard link and change the status to inactive and update it, this will cancel your magazine subscription.

Thank You
WorldVentures Team
Customer submitted at 2007-12-18 13:10:02

I don\'t want these charged to my checking acct any longer. Cancel my auto subscprition Gary G Bengel


InquiryId :  24754  InquiryType :  Dreamtrips  DateAndTime :  2007-12-18 13:22:26  Status :  Replied and Resolved
Replied By Mike K at 2007-12-18 13:25:49

If, after entereing your ID and password, you can\\\'t get logged in, try a second or third attempt. Usually that will let you in.
Customer submitted at 2007-12-18 13:22:26

I can\'t sign in and get my dreamtrips pricing. I have tried 2 different numbers 41986 & 41987


InquiryId :  24756  InquiryType :  Group Reservation  DateAndTime :  2007-12-18 13:28:12  Status :  Replied and Resolved
Replied By Mike K at 2007-12-18 13:51:48

You would need to book this through Power Search.
Customer submitted at 2007-12-18 13:28:12

Please call me to assist in the process of booking flight, hotel and ground transportation for a group of eight to Oceanside, CA January 12-19 2008


InquiryId :  24757  InquiryType :  Dreamtrips  DateAndTime :  2007-12-18 13:30:02  Status :  Replied and Resolved
Replied By Mike K at 2007-12-18 13:01:49

If you aren\\\'t allowed to log in using your ID and password on the first try, try a second or maybe third time. Usually that will work.
Customer submitted at 2007-12-18 13:30:02

I gave you the wrong id. I cannot sign in under 912486 or 912487 when I try to look up a dreamtrip.


InquiryId :  24758  InquiryType :  New Reservation  DateAndTime :  2007-12-18 13:48:02  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-19 00:26:47

Please run a powersearch to get a quote, if you have any problem you can come to live chat selecting travel department or email the enquiry to travel@worldventures.com

Thank You
WorldVentures Team
Customer submitted at 2007-12-18 13:48:02

I am a Leisure Travel Consultant trying book my own rental car for Lihue, HI from 1/12/2008 to 1/19/2008. I used my own website\'s powersearch for the rental search. I asked for an all terrain (Jeep type) vehicle. The search engine froze on \"Searching\" for over five minutes. I still have no results. I\'ve tried this 3 days in a row now with the same result above.


InquiryId :  24760  InquiryType :  Events  DateAndTime :  2007-12-18 14:22:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-19 00:27:58

March 6th through March 8th 2008.

Thank You
WorldVentures Team
Customer submitted at 2007-12-18 14:22:59

What are the dates of the March convention in Las Vegas?


InquiryId :  24764  InquiryType :  Events  DateAndTime :  2007-12-18 15:19:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-19 22:41:33

It will be updated in your back office once the dates are finalized.

Thank You
WorldVentures Team
Customer submitted at 2007-12-18 15:19:12

I wanted to get the dates for \"Journey\" in June of 2008. Also, I wanted to know the hotel or resort it is booked at, because I want to go ahead and make arrangements.


InquiryId :  24777  InquiryType :  Existing Reservation  DateAndTime :  2007-12-18 18:05:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-18 22:49:09

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-18 18:05:05

need to cancel reservation for hotel Booking ID: O612P312A


InquiryId :  24780  InquiryType :  Dot Com Site  DateAndTime :  2007-12-18 18:18:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 00:17:24

Hi,
Since it is booked through quick search, it will take some time to update on your site.If you want to confirm your reservation , please contact WCT .

Thank You
WorldVentures Team

Customer submitted at 2007-12-18 18:18:31

I have had bookings on my .com site. However, it has not been listed in my back office as a booking. I have also booked a hotel for myself that is not listed. It was booked on 11/28/2007. Conformation # WCT765010808 Hotel confirmation # 80439692 Comfort Suites Clifton Park for 05/09/08 thru 05/11/08. Promo Code 18228 Please advise me as to what I am to do. Angela gave me a fax number to send the confirmation to, however it would not connect. I tried 14 times over 3 days and could not get it to connect. I then got on live chat and was given 2 other numbers to try.They would not connect either.The #\'s are:972-985-6740 972-685-6742 and 972-685-6842. This was to be sent attention Angela. The people I talked to on live chat were Gina,Manny and Reynolds.They were very friendly and tried to help however the fax #\'s would just not connect. Please email me a response. Thank you. Dan


InquiryId :  24782  InquiryType :  Magazines  DateAndTime :  2007-12-18 18:44:20  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 00:14:34

Hi,
If you are unable to upload , please send your photo to photosend@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2007-12-18 18:44:20

I sized my photo like it says, 150 x 150dpi, jpg on Internet Explorer and it still looks squeezed top to bottom. What\'s happening.


InquiryId :  24785  InquiryType :  Dreamtrips  DateAndTime :  2007-12-18 19:17:12  Status :  Replied and Resolved
Replied By RichardJ at 2007-12-26 10:35:36

Gordon, What help did you need with booking a dreamtrip? Please go to your dreamtrips website and click on the dreamtrip you want, then click on book now. This should allow you to book your DreamTrip. Thanks WV
Customer submitted at 2007-12-18 19:17:12

need help booking a Dreamtrip


InquiryId :  24786  InquiryType :  Dot Biz Site  DateAndTime :  2007-12-18 19:31:23  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 00:02:56

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2007-12-18 19:31:23

How to cancel membership


InquiryId :  24801  InquiryType :  New Reservation  DateAndTime :  2007-12-19 07:16:17  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 19:06:54

Hi
You can book through someone else who is a member with Worldventures and has a travel site .

Thank You
WorldVentures Team

Customer submitted at 2007-12-19 07:16:17

Do I have to be a member to book travel on this site?


InquiryId :  24820  InquiryType :  Group Reservation  DateAndTime :  2007-12-19 11:51:08  Status :  Replied and Resolved
Replied By Mike K at 2007-12-19 10:37:32

If this is \\\"air only\\\", we don\\\'t do those. You would need to book this through Power Search.
Customer submitted at 2007-12-19 11:51:08

10 people from Salt Lake City to Cape Town, SA on April 29th, 2008. Returning from Johnnesburg on May 19th, 2008 to Salt Lake City


InquiryId :  24831  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-19 13:21:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 22:13:41

Hi
No, it should not happen. Please try to check it again.

Thank You
WorldVentures Team

Customer submitted at 2007-12-19 13:21:02

I just tried to use the powersearch toolbar for the first time before recommending it to friends. My first search opened up 18 tabs on my screen!!! Is that what it\'s supposed to do???


InquiryId :  24845  InquiryType :  New Reservation  DateAndTime :  2007-12-19 15:28:13  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-19 23:20:52

It\\\'s up and working fine.

Thank You
WorldVentures Team
Customer submitted at 2007-12-19 15:28:13

Any idea when the vacation tab will be up and running? It won\'t let me put in a date in step 2 of the form.


InquiryId :  24848  InquiryType :  Magazines  DateAndTime :  2007-12-19 17:03:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 22:14:40

Hi
Please let us know your inquiry .

Thank You
WorldVentures Team

Customer submitted at 2007-12-19 17:03:05

Kevin: I just wanted to tell you that the house I mentioned where I live is still for sale. I haven\'t gotten the details yet but will try. Remember, I sat next to you at the Jeff Adams session last week in Ontario. The house is advertised as an Executive House and has been on the market several years. Dave


InquiryId :  24859  InquiryType :  Magazines  DateAndTime :  2007-12-19 18:25:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 22:11:56

Hi
Please relogin with the same user id and password to view those dreamtrips.

Thank You
WorldVentures Team

Customer submitted at 2007-12-19 18:25:19

can\'t get logged in to some dreamtrips


InquiryId :  24862  InquiryType :  Existing Reservation  DateAndTime :  2007-12-19 18:50:46  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 21:48:56

Hi
Please let us know the browser that you are using for the search . Also , if you are having more problems, please initiate a livechat with the Client Services department and an agent will assist and guide you with the website.

Thank You
WorldVentures Team

Customer submitted at 2007-12-19 18:50:46

your website sucks tried to book flight & hotel wouldnt go to any page


InquiryId :  24866  InquiryType :  Dreamtrips  DateAndTime :  2007-12-19 20:08:04  Status :  Replied and Resolved
Replied By Mike K at 2007-12-20 06:56:57

Don\\\'t worry about the $539.98 you see. You can book up to 6 people, and the entire total for all 6 together will be $269.99. In other words, approximately $45 per person.
Customer submitted at 2007-12-19 20:08:04

It looked like the Orlando trip is supposed to be 269.99 total for up to 6 people, but when I put in my name and then a guest\'s name it came up 269.99 for each person for a total of 539.98. Which is it supposed to be?


InquiryId :  24867  InquiryType :  Dreamtrips  DateAndTime :  2007-12-19 20:55:11  Status :  Replied and Resolved
Replied By Mike K at 2007-12-20 06:53:45

Is this a Dreamtrip that you need to cancel? If so, which Dreamtrip is it?
Customer submitted at 2007-12-19 20:55:11

need to cancel reservations


InquiryId :  24871  InquiryType :  New Reservation  DateAndTime :  2007-12-19 22:24:16  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-19 22:01:51

Hi
Please check the deals in the vacation tab . All the available tours will be displayed.

Thank You
WorldVentures Team

Customer submitted at 2007-12-19 22:24:16

Is it possible to book a tour of Japan through your site? I could only find hotel and airline. But I am interested in a total trip. Thank you,


InquiryId :  24880  InquiryType :  Existing Reservation  DateAndTime :  2007-12-20 00:06:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-20 19:13:44

Hi,
Please contact the airlines directly and an agent will assist you in changing the flight.

Thank You
WorldVentures Team

Customer submitted at 2007-12-20 00:06:53

I want to change my return flight from Denver to Burbank Ca on Dec 29th to Dec 31st


InquiryId :  24889  InquiryType :  Events  DateAndTime :  2007-12-20 07:18:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-20 18:40:08

Hi,
May I know your question ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-20 07:18:44

I will have to use this site for future travel research and booking!


InquiryId :  24897  InquiryType :  Magazines  DateAndTime :  2007-12-20 10:43:18  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-20 18:55:55

Hi,
How did you update your mailing address ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-20 10:43:18

Listen. I submitted a support request regarding the magazine gaurantee , which I was enrolled in, over a week ago and it does not appear in my support inquiry cache in my back office. Again I never received my last two months worth of magazines---even though you definately got your money as I have record of that. I did move 3 months ago and I did change the address...because you got your payment...however I never received the products. How are you going to resolve this? I am extremely disappoint thus far.


InquiryId :  24912  InquiryType :  New Reservation  DateAndTime :  2007-12-20 13:58:13  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 19:48:37

Hi
Please go to the travel site and give the search to get the best deals available with cruise.

Thank You
WorldVentures Team

Customer submitted at 2007-12-20 13:58:13

this is too time consumption. I wanted to see if I could get a cruise.


InquiryId :  24913  InquiryType :  Dreamtrips  DateAndTime :  2007-12-20 14:06:15  Status :  Replied and Resolved
Replied By Mike K at 2007-12-21 08:59:11

The person coordinating that Dreamtrip is April. You can email her direct with any questions you might have regarding the South America Cruise Dreamtrip. Her email is a.devoe@worldventures.com
Customer submitted at 2007-12-20 14:06:15

I am interested in the cruise to South America in March...can I find out if we could take a 3rd person in the same cabin and if so the pricing for that person? Thanks, Kelly


InquiryId :  24936  InquiryType :  New Reservation  DateAndTime :  2007-12-20 19:27:36  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 19:26:54

Hi
May I know the browser which you are using ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-20 19:27:36

I am trying to view rates for a vacation that I\'m taking in Jan 2008. I am still needing to book my all inclusive hotel, and I keep getting errors.


InquiryId :  24940  InquiryType :  Dreamtrips  DateAndTime :  2007-12-20 20:08:22  Status :  Replied and Resolved
Replied By Mike K at 2007-12-21 08:57:21

The wine tasting tour is on the 15th. You will be receiving a detailed letter via email soon about trip specifics.
Customer submitted at 2007-12-20 20:08:22

what day is the wine tasting tour?


InquiryId :  24944  InquiryType :  Dreamtrips  DateAndTime :  2007-12-20 22:56:31  Status :  Replied and Resolved
Customer submitted at 2007-12-20 22:56:31

I am interested in the wine tasting tour in March and I need to know more about the itinerary so that I can make plane reservations. In addition, I would like to know if every day will be a wine tour day so that we can make other plans on the days that there will be no tours. Please help as this dreamtrip is almost full!


InquiryId :  24947  InquiryType :  General Questions  DateAndTime :  2007-12-21 00:05:27  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 18:19:06

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2007-12-21 00:05:27

I haven\'t heard from Courtney or ANYONE regarding my previous support request---I want to attend the Las Vegas convention, March 6-8, and use part of my credits. How do I sign up for this WITHOUT being charged? Please advise ASAP, as I\'ve already made my hotel reservations for that time period and need to soon make my airline reservations.


InquiryId :  24948  InquiryType :  Magazines  DateAndTime :  2007-12-21 02:19:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:45:38

Hi,
Please use the quicksearch to search for 7 people . If you are still having problems, please initiate a livechat with the Client services department and an agent will walk you through the site.

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 23:58:41

It only allows 6 travelers, but there are 7. They want to stay at the Iberville Suites. They want someone to call them to set it up. When trying to do this on REP# 901664 dot com site using powersearch we\'re going in circles,we obviously don\'t know what we\'re doing wrong. All we need is a booking agent to e-mail Kimberly for details at(austks@fusd.net) The WV REP# is above. THANKS
Replied By Aruna A at 2007-12-21 19:35:08

Hi
You need to book through the travel site using powersearch . May I know the error that you get while giving the search .

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 02:19:31

My friend is trying to book 7 RT airline tickets from Ontario,CA to New Orleans,LA and wants to stay at a hotel for 4 nights under the member ID 901664 WE are having the hardest time trying to figure it out on the dot com/powersearch page. Can someone help us.


InquiryId :  24951  InquiryType :  Events  DateAndTime :  2007-12-21 06:59:55  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 19:37:06

Hi
Please try to give a general search on the travel site and sites will be displayed on the left side of the page.

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 06:59:55

What exactly are the over 200 websites you search? I\'m interested in becoming a sales agent, and would like to know them, as I can only think of a few. Thanks!


InquiryId :  24955  InquiryType :  Group Reservation  DateAndTime :  2007-12-21 08:02:23  Status :  Replied and Resolved
Replied By Mike K at 2007-12-21 09:05:39

See reply to previous inquiry.
Customer submitted at 2007-12-21 08:02:23

Hello I would like to receive a quote for air and hotel all inclusive. 3-19-08 through 3-24-08 for Paradisus Punta Cana or Punta Cana Iberostar Bavaro. All Inclusive Please help me out!


InquiryId :  24956  InquiryType :  Group Reservation  DateAndTime :  2007-12-21 08:02:39  Status :  Replied and Resolved
Replied By Mike K at 2007-12-21 09:04:50

You would need to book this through Power Search, since it\\\'s not a group booking (20 or more people and 10+ rooms)
Customer submitted at 2007-12-21 08:02:39

Hello I would like to receive a quote for air and hotel all inclusive. 3-19-08 through 3-24-08 for Paradisus Punta Cana or Punta Cana Iberostar Bavaro. All Inclusive Please help me out!


InquiryId :  24957  InquiryType :  New Reservation  DateAndTime :  2007-12-21 08:36:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 18:39:41

Hi
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 08:36:30

travel packages to mexico


InquiryId :  24959  InquiryType :  Existing Reservation  DateAndTime :  2007-12-21 09:01:38  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 19:59:07

Hi
Please contact WCT at 1-866-270-2849 for the confirmation of the hotel resrvations.

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 09:01:38

Where\'s my confirmation?


InquiryId :  24960  InquiryType :  Existing Reservation  DateAndTime :  2007-12-21 09:11:02  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 19:59:18

Hi
Please initiate a livechat with the travel department to cancel non air reservation . If it is an air reservation, please contact airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 09:11:02

How can I cancel a reservation?


InquiryId :  24962  InquiryType :  Billing  DateAndTime :  2007-12-21 11:13:00  Status :  Replied and Resolved
Replied By RichardJ at 2007-12-26 12:36:11

Allen, Your Membership with WorldVentures has been cancelled. Tahnks WV
Customer submitted at 2007-12-21 11:13:00

I would like to de-activate my membership asap, thanks.


InquiryId :  24974  InquiryType :  New Reservation  DateAndTime :  2007-12-21 13:42:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 18:25:37

Hi
Are you trying to use the powersearch or the quick search to search ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 13:42:37

I am trying to book something for a family of 3. Everytime I change an option the website changes my number of people to 2. Does this mean that the rates are not available for 3?


InquiryId :  24976  InquiryType :  Existing Reservation  DateAndTime :  2007-12-21 13:49:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 20:01:30

Hi
Please login to your dot biz site and go to Support link and then My profile and go to replicated website tab and change the url there.

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 13:49:14

Hi I would like to make a new website name and not the current www.AprilJoines.WorldVentures.com. Can you please help me to do this ?


InquiryId :  24988  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-21 17:07:42  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 18:03:49

Hi,
May I know the browser that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 17:07:42

when i try to download the toolbar it sits at 0% forever. why? what can i do?


InquiryId :  24996  InquiryType :  Video Training  DateAndTime :  2007-12-21 19:32:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 18:03:22

Hi,
Please download the latest version of adobe flashplayer and it should work .

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 19:32:08

I have downloaded the lastest travel presentation from my back office and there is no voice doing the presentation. Why is that?


InquiryId :  24997  InquiryType :  Hotel  DateAndTime :  2007-12-21 20:33:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 20:03:26

Hi
Please initiate a livechat with the travel department and a travel agent will assist you in getting the details.

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 20:33:28

I wanted to book a hotel reservation for Royal Catalonia Bavaro in Dominican Republic Punta Cana My question is, I am not sure if golf is included? the dates are March 17-22- 2008 Please help me out


InquiryId :  24998  InquiryType :  Existing Reservation  DateAndTime :  2007-12-21 20:57:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-21 20:10:00

Hi
Please use the zip code and try giving the search .

Thank You
WorldVentures Team

Customer submitted at 2007-12-21 20:57:21

I am trying to get quotes for Dominican Republic, Punta Cana, Just for hotels! March of 2008 Customer service told me to powersearch it but its asking me for a state code...what is the state code for Punta Cana Dominican Republic. Thanks


InquiryId :  25005  InquiryType :  New Reservation  DateAndTime :  2007-12-22 02:09:23  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-26 19:19:46

Please run a powersearch under flight tab to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2007-12-22 02:09:23

I am trying to get my Son (in Military) home for holidays. He is is fairbanks AK, Home is OKC... help or suggestions?


InquiryId :  25017  InquiryType :  Existing Reservation  DateAndTime :  2007-12-22 13:37:42  Status :  Replied and Resolved
Replied By at 2008-01-11 09:48:06

You both have main dining together. Both bookings have balanced due in March.
Replied By at 2008-01-11 09:47:59

You both have main dining together. Both bookings have balanced due in March.
Customer submitted at 2007-12-22 13:37:42

I have made a reservation for a Royal Caribbean cruise from Venice Italy next May. My tracking ID is GRPoRAo0ooR0. I cannot tell the o\'s from the zeros. My request is to register for Early Seating. I also want to get early seating at our table for Jim and Eve Egan. Do not know their number but their reservation was made thru my website. My Id is 897995. Please either make that request for me or tell me how I can do it with Royal Caribbean. Thanks, Don Williford--Gold Marketing, Inc (goldmktinc)


InquiryId :  25018  InquiryType :  Flight  DateAndTime :  2007-12-22 14:38:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:42:15

Hi,
The travel date has to be after 24 hours from the time of search and you can find the best deals .

Thank You
WorldVentures Team

Customer submitted at 2007-12-22 14:38:05

I need to get a flight for tomorrow, but the engine doesn\'t let me buy any ticket before the 26th Dec. What can I do to solve this problem? Please if it is possible answer to me soon! Thanks Emanuela


InquiryId :  25022  InquiryType :  Existing Reservation  DateAndTime :  2007-12-22 17:19:12  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:37:39

Hi,
Let me know your query. Thank You
WorldVentures Team
Customer submitted at 2007-12-22 17:19:12

I need your help


InquiryId :  25023  InquiryType :  Travel Commissions  DateAndTime :  2007-12-22 17:23:33  Status :  Replied and Unresolved
Customer submitted at 2007-12-22 17:23:33

What will be my commissions if a client books a dreamtrip through me?


InquiryId :  25024  InquiryType :  Travel Commissions  DateAndTime :  2007-12-22 17:23:54  Status :  Replied and Resolved
Replied By Mike K at 2007-12-27 06:55:41

There is no commission on Dreamtrips.
Customer submitted at 2007-12-22 17:23:54

What will be my commissions if a client books a dreamtrip through me?


InquiryId :  25027  InquiryType :  Existing Reservation  DateAndTime :  2007-12-22 19:26:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:40:51

Hi,
Please give the passenger names so that we can try to check. Also ,please make sure that the tracking number is correct.

Thank You
WorldVentures Team

Customer submitted at 2007-12-22 19:26:04

I made a reservation, I believe in October using your website on the referal from a family friend. I cannot find my information - I would appreciate help finding the specifics. The hotel was in Mineapolis, MN for 2-7-08 for one night, reference GRP032VN1732


InquiryId :  25028  InquiryType :  compliance  DateAndTime :  2007-12-22 18:14:21  Status :  Pending
Customer submitted at 2007-12-22 18:14:21
Other Compliance Related Inquiries
HI, My name is David Hargett, the reason I’ am writing you is because I’ m a LEISURE TRAVEL CONSULTANT new to the travel Business, but I have partnered with an amazing company that lets us save money when we travel. Do you like to travel? Do you like to save money? Don’t we all. If your answer is yes to these two questions and there was a way you could save money on the next trip you are going to take. Would you be interested in know more? If so you should take a little time and check out this website. www.travelpresentation.com Just take a look at the many new trips that are available ,also the next time you planning a trip take a look at these two website’s www.Davids.worldventuresdreamtrips.com and if you are just wanting to compare prices of vacation packages go to www.Davids.worldventures.com and use are Power Search Technology it Simultaneously searches dozens of major air, hotel, cruise, and vacation sites for the lowest price and brings that back to you FREE Unlimited Searches, and up to 2,000 results If you have any question contact me my email address is dwhchainreaction@hotmail.com or call me at 301-620-2181 Sincerely, David Hargett LTC


InquiryId :  25033  InquiryType :  General Questions  DateAndTime :  2007-12-22 22:48:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-26 23:03:15

I\\\'m sorry, but we did not receive the fax, please resend the fax and we will process this for you.

Thank You
WorldVentures Team
Customer submitted at 2007-12-22 22:48:20

Please help. I started a sale and transfer and faxed in the information on December 3rd for Judy Brandt\'s position 888235, and a few days later e-mailed the sale and transfer form for the back office. I am transferring it to my name. I was transferring it to me, Helen Marie until I found someone to put in that position, which I have done, but this has not gone through yet. Please let me know the status of if there is a problem that I can address. Thank you. Helen Ellena


InquiryId :  25034  InquiryType :  Dot Biz Site  DateAndTime :  2007-12-22 23:15:12  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-26 23:11:13

http://ketrinadauway.worldventures.biz/, I can see your name on your website.

Thank You
WorldVentures Team
Customer submitted at 2007-12-22 23:15:12

Why does my website have Celesta Kus name on it. my number is 913092 and my name is Kertrina Dauway. Please FIX THIS IMMEDIATELY!


InquiryId :  25038  InquiryType :  Existing Reservation  DateAndTime :  2007-12-23 10:12:11  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:37:16

Hi,
Since it is booked through quicksearch, it will take some time to get updated on your site.

Thank You
WorldVentures Team

Customer submitted at 2007-12-23 10:12:11

A friend made hotel reservations on my website but I do not see it listed under the bookings from my page. Here is the confirmation: CONFIRMED - Hyatt Place Rancho Cordova Confirmation Number WCT735005566 Hotel Confirmation Number 35933208 Customer Information MELANIE FIELD Please look into ths and let me know what happened. Thanks. Rachel Eubanks


InquiryId :  25048  InquiryType :  Travel Commissions  DateAndTime :  2007-12-23 16:19:04  Status :  Replied and Resolved
Replied By RichardJ at 2007-12-26 07:54:56

Trina, Can you call us to advise us of the booking details. Traveler Name: Vendor (i.e. Hilton) Arrival Date Departure Date Total Amount: Thanks WV
Replied By RichardJ at 2007-12-26 07:54:53

Trina, Can you call us to advise us of the booking details. Traveler Name: Vendor (i.e. Hilton) Arrival Date Departure Date Total Amount: Thanks WV
Customer submitted at 2007-12-23 16:19:04

I am trying to find all the bookings from my .com website. I have had at least 4 bookings hotel and rental cars, plus airfare.


InquiryId :  25051  InquiryType :  Existing Reservation  DateAndTime :  2007-12-23 18:11:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:29:10

Hi,
Please initiate a livechat with the travel department as soon as possible and a travel agent will assist you further.

Thank You
WorldVentures Team

Customer submitted at 2007-12-23 18:11:21

GRPI2C75E12D WV confermation number La Quinta 1002 S Ewy 83 Harlingen Texas I did not receive confirmation that this reservation was complete.


InquiryId :  25055  InquiryType :  Existing Reservation  DateAndTime :  2007-12-23 19:42:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:32:51

Hi,
Are you a member with WV ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-23 19:42:34

I forgot my past number for me and my daughter also I am a travel agent are there any good rates for us for the dates Jan 3rd to Nassau?


InquiryId :  25061  InquiryType :  Existing Reservation  DateAndTime :  2007-12-23 23:07:37  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:22:56

Hi,
Please initiate a livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-23 23:07:37

how do I change a caar reservation


InquiryId :  25062  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-24 04:18:20  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-26 23:54:02

It\\\'s displays fine for me here.May I know which browser are you using?

Thank You
WorldVentures Team
Customer submitted at 2007-12-24 04:18:20

unable to find the google map feature when running a hotel search.


InquiryId :  25070  InquiryType :  New Reservation  DateAndTime :  2007-12-24 09:03:42  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 21:40:59

Your enquiries will be answered latest within 3 working days.

Thank You
WorldVentures Team
Customer submitted at 2008-01-02 02:25:02

This was a worthless response in that I got it 2 days after I travelled. I had to use Expedia...Why be a member if you can\'t even access the reservation????
Replied By risaf risaf at 2007-12-27 18:46:42

It\'s working fine for me here,if you are trying to book this under quick reservation link or from compare results link?

Thank You
WorldVentures Team
Customer submitted at 2007-12-24 09:03:42

Trying to make reservations to LGA from MFE and it kicks me out at the confirmation point. What gives? I have been trying this for about 12 hours. Please help. I'd be flying out at 0635hrs 12/25/07 and returning 12/28/07 at 1659 hrs. Please help pronto. Running out of time.


InquiryId :  25071  InquiryType :  Dot Com Site  DateAndTime :  2007-12-24 09:28:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 00:30:26

We will be launching it shortly.

Thank You
WorldVentures Team
Customer submitted at 2007-12-24 09:28:59

Curious about something. I\'m giving the standard company presentation on January 4th at a hotel. Does anybody have a ball park date for when the condo rentals will be on the .com site? I have a fear that someone is going to ask me that. Funny thing is that is my only fear about questions right now... :0) Vicki


InquiryId :  25073  InquiryType :  Existing Reservation  DateAndTime :  2007-12-24 10:45:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:23:20

Hi,
Please let us know your inquiry .

Thank You
WorldVentures Team

Customer submitted at 2007-12-24 10:45:10

It must be nice....to have all this extra time and the extra income!


InquiryId :  25076  InquiryType :  New Reservation  DateAndTime :  2007-12-24 11:03:41  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 00:35:30

Click on book it button a new page will pop up.

Thank You
WorldVentures Team
Customer submitted at 2007-12-24 11:03:41

How do I book an air flight when I find it?


InquiryId :  25078  InquiryType :  Existing Reservation  DateAndTime :  2007-12-24 12:46:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:24:11

Hi,
Did you book the hotel resrvation through WV website?

Thank You
WorldVentures Team

Customer submitted at 2007-12-24 12:46:27

I have booked my return flight from the Costa Rica DreamTrip on May 6th. after my 5th day. However, now I understand the hotel is only 4 nights, not 5. What do you suggest we do for the extra night, and also to assure that we will have transportation from the hotel to Liberia airport on the 6th? Hotels in Liberia? Please advise. Mary


InquiryId :  25083  InquiryType :  New Reservation  DateAndTime :  2007-12-24 20:10:25  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 00:41:04

You will have to call the vendor directly to use AAA coupon, you will not be able to use it on your .com site.

Thank You
WorldVentures Team
Customer submitted at 2007-12-24 20:10:25

Where can I use my AAA card when booking on this website?? I don\'t find a way to use our discount. I can book cheaper going direct to the hotel with our AAA than what your website is showing. I thought this was supposed to be equal to or better than costs?


InquiryId :  25085  InquiryType :  Magazines  DateAndTime :  2007-12-24 22:40:19  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 00:43:42

Login to your .biz site back office, click on the LTC home link under LTC tab and scroll down to the bottom of the page to find the Agency Verification letter link.

Thank You
WorldVentures Team
Customer submitted at 2007-12-24 22:40:19

How do I print a copy of the Agency letter of Verification?


InquiryId :  25086  InquiryType :  Magazines  DateAndTime :  2007-12-24 22:40:24  Status :  Replied and Resolved
Customer submitted at 2007-12-24 22:40:24

How do I print a copy of the Agency letter of Verification?


InquiryId :  25087  InquiryType :  Existing Reservation  DateAndTime :  2007-12-25 09:55:27  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:22:27

Hi,
Your websites are MikeSaddler.worldventures.biz and MikeSaddler.worldventures.com . Please login with your member id 896839 and password set .

Thank You
WorldVentures Team

Customer submitted at 2007-12-25 09:55:27

I am a dream trips member and a rta but i do not know how to login


InquiryId :  25090  InquiryType :  Genealogy  DateAndTime :  2007-12-25 12:12:01  Status :  Replied and Unresolved
Replied By Diana M at 2007-12-27 07:45:05

We have received your inquiry and need more information. Thanks Diana
Customer submitted at 2007-12-25 12:12:01

commision earned


InquiryId :  25097  InquiryType :  Magazines  DateAndTime :  2007-12-25 21:24:05  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 00:45:56

Can you please provide me your member id?

Thank You
WorldVentures Team
Customer submitted at 2007-12-25 21:24:05

email addrress has changed to dcap@patmedia.net


InquiryId :  25098  InquiryType :  Travel Commissions  DateAndTime :  2007-12-25 23:53:55  Status :  Replied and Unresolved
Replied By RichardJ at 2007-12-26 07:53:40

Theresa, Can you call us to advise us of the booking details. Traveler Name: Vendor (i.e. Hilton) Arrival Date Departure Date Total Amount: Thanks WV
Customer submitted at 2007-12-25 23:53:55

I previously had theresahall.worldventures.biz then switched to happywanderer.worldventures.biz a trip to houston has not appeared plus numerous other bookings from custs reporting to me that they are booking on my website. Please look in to this imediately.


InquiryId :  25103  InquiryType :  General Questions  DateAndTime :  2007-12-26 07:56:51  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 18:50:15

Login to your .biz site back office. click on the Magazine link under Marketing tab and click on the Magazine dashboard link and change the status to inactive and update it, this will cancel your magazine subscription.

Thank You
WorldVentures Team
Customer submitted at 2007-12-26 07:56:51

How do I cancel my order for the magazine, \"Your Business at Home\".


InquiryId :  25117  InquiryType :  Existing Reservation  DateAndTime :  2007-12-26 12:12:08  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:16:34

Hi,
Since it is an air reservation , please contact the airlines directly to change or cancel .

Thank You
WorldVentures Team

Customer submitted at 2007-12-26 12:12:08

My sister, Debbie Donahoe, is on United 1561, lvg Manchester on Fri 28th, we need to change her reservation to Sate 29, same flight to accompany Brenda Roberts, 6875 7290 7722. Her conf # is VKV33U I have called both airlines, I need to go through World Ventures.


InquiryId :  25118  InquiryType :  Existing Reservation  DateAndTime :  2007-12-26 12:14:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:15:33

Hi,
Please use the quick reservations to get the multicity rates.

Thank You
WorldVentures Team

Customer submitted at 2007-12-26 12:14:50

is there a way to check multi dates of travel to see what dates are the cheepest if I am flexible in days I can travel


InquiryId :  25119  InquiryType :  Dot Biz Site  DateAndTime :  2007-12-26 12:47:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 19:09:08

Please verify your SSN/Tax payer number, email and mailing address on our file to provide the login information

Thank You
WorldVentures Team
Customer submitted at 2007-12-26 12:47:44

I am an RTA with World Ventures, but have a few problems! I can\'t sign in. I entered as if I had lost my password and an email was sent to another person......... unknown to me. I believe my number to be 903401-1 Correct spelling of my name is Anita Van Arsdel. I suspect this may be the problem..... sometimes it is spelled without a space between Van and Arsdel, such as VanArsdel. I have never received my card either... and I need my print my IOTA number for travel tomorrow. Thanks!


InquiryId :  25126  InquiryType :  Existing Reservation  DateAndTime :  2007-12-26 14:34:34  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:18:54

Hi,
Please reconfirm your mailing address and SSN and we will send you the login details.

Thank You
WorldVentures Team

Customer submitted at 2007-12-26 14:34:34

Hi, My name is Kathy Thompson and I joined World Ventures in March of 2007. It has been awhile since I have signed on and I have completely forgotten my id and password. Will you please send it to my email address? The address is corlyn_1@hotmail.com My member # is 879572. I signed up under Pamela Gerber..Thank you,, Kathy Thompson


InquiryId :  25131  InquiryType :  Magazines  DateAndTime :  2007-12-26 15:25:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 19:30:27

Please run a powersearch to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2007-12-26 15:25:59

I am looking for a room at The Courtyard at Marriott in Pasadena CA.


InquiryId :  25132  InquiryType :  Existing Reservation  DateAndTime :  2007-12-26 15:42:25  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:15:00

Hi,
Please let us know your membership details including the member id .

Thank You
WorldVentures Team

Customer submitted at 2007-12-26 15:42:25

I should have a dream trip account but do not remember my account information. Please e-mail me at www.jamesravenna@yahoo.com with my account information. If I do not have a dream trip account, I should have this type of access to your product from the begining of my relationship with world ventures.. Thank You for your help. James Ravenna


InquiryId :  25156  InquiryType :  Existing Reservation  DateAndTime :  2007-12-26 20:11:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:20:03

Hi,
Is it a flight reservation ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-26 20:11:57

i don\'t know when my flight leaves for home


InquiryId :  25158  InquiryType :  Existing Reservation  DateAndTime :  2007-12-26 20:30:59  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-26 21:25:33

Hi,
Please initiate a livechat with the travel department and a travel agent can check it up for you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-26 20:30:59

i need to cancel a reservation i just made for tomorrow and it ownt let me how do i do that?


InquiryId :  25165  InquiryType :  Events  DateAndTime :  2007-12-27 01:21:11  Status :  Replied and Resolved
Replied By Courtney T at 2008-02-10 15:14:43

Hello, Directors do not get into the Accelerations for free. The director price is $99.00 but if you bring a 1st time attending personally enrolled member to the Acceleration, you will go free as the director. To do either of these options, you can go to the sign up page of the event and look for the link at the top that says \\\"Director\\\'s Log in here\\\" you will then proceed to sign up either yourself OR yourself and the enrollee. THank you
Customer submitted at 2007-12-27 01:21:11

I have achieved the status of Director and have been told that Directors attend Acceleration Trainings for FREE. Is there a discount coupon code I enter into the registration page to access the discount? I cannot register and avoid paying without some code. Please inform me ASAP as I want to register before the end of the year. Also - does this discount also apply to the National Convention?? Thanks 880097 Rep ID


InquiryId :  25166  InquiryType :  Magazines  DateAndTime :  2007-12-27 04:56:44  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 19:53:25

Please call our customer service at 972 805 9600 any time between 10am to 5pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2007-12-27 04:56:44

I\'m inquiring about membership


InquiryId :  25175  InquiryType :  Genealogy  DateAndTime :  2007-12-27 10:02:57  Status :  Replied and Resolved
Customer submitted at 2007-12-27 10:02:57

need to reactivate and cannot locate the section named genealogy &commisiosns; section


InquiryId :  25176  InquiryType :  Reactivation  DateAndTime :  2007-12-27 10:03:16  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 21:44:58

can you please verify your SSN/tax payer number, email and mailing address on our file so that I can give you login information here.

Thank You
WorldVentures Team
Customer submitted at 2007-12-28 17:49:52

FOR SOME REASON THE LOGIN SCREEN WILL NOT TAKE MY ID NUMBER AND PASSWORD. I JUST CAN\'T SEEM TO GET INTO MY BACK OFFICE. I NEED TO REACTIVATE.
Replied By risaf risaf at 2007-12-27 20:27:59

Please submit reactivation form available under suport request/online form link under support tab of your .biz site back office.

Thank You
WorldVentures Team
Customer submitted at 2007-12-27 10:03:16

need to reactivate and cannot locate the section named genealogy &commisiosns; section


InquiryId :  25182  InquiryType :    DateAndTime :  2007-12-27 21:09:16  Status :  Pending
Customer submitted at 2007-12-27 21:09:16



InquiryId :  25183  InquiryType :    DateAndTime :  2007-12-27 21:29:13  Status :  Pending
Customer submitted at 2007-12-27 21:29:13



InquiryId :  25191  InquiryType :  New Reservation  DateAndTime :  2007-12-27 22:48:12  Status :  Replied and Resolved
Replied By at 2008-01-11 09:17:00

the final prices on the site would include cruise fare, port and tax. There are still gratuities and air or transfers, ect. For more booking help email travel@worldventures.com so an agent can assist or complete the booking on the cruise search.
Replied By at 2008-01-11 09:15:15

the final prices on the site would include cruise fare, port and tax. There are still gratuities and air or transfers, ect. For more booking help email travel@worldventures.com so an agent can assist or complete the booking on the cruise search.
Customer submitted at 2007-12-27 22:48:12

does the price of the disney cruise include all port fees and what other services are included in the price shown before purchase???


InquiryId :  25195  InquiryType :  New Reservation  DateAndTime :  2007-12-28 00:30:48  Status :  Replied and Unresolved
Replied By at 2008-01-11 09:13:54

when using the cruise search you are dealing with the cruise lines direct and seeing what they offer, air can be purchased outside of the cruise line as well. Once the cruise is booked you can do an air search to purchase air and then add transfers. Please email travel@worldventures.com if you have any other travel requests.
Customer submitted at 2007-12-28 00:30:48

I would like to find a cruise for my sons honeymoon, I have found one for the appropriate date and time,but there is not any airflight from any of the airports that I listed.


InquiryId :  25196  InquiryType :  Magazines  DateAndTime :  2007-12-28 00:52:59  Status :  Replied and Resolved
Replied By risaf risaf at 2007-12-27 20:44:10

I\\\'m sorry ,I will not be able to provide contact information or forward this message to her.

Thank You
WorldVentures Team
Customer submitted at 2007-12-28 00:52:59

I am attempting to contact Jennifer Brown, your representative in Colorado Springs, CO. The email address I have for her, JRBROWNTRAVELS@GMAIL.COM, bounces. Can you help? thanks Fred Hanke


InquiryId :  25200  InquiryType :  Hotel  DateAndTime :  2007-12-28 03:24:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-27 21:32:15

Hi,
You can contact the hotel directly and refer the IATA number and check if they are offering discounts .

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 03:24:43

We are wanting to stayat a hotel that is not listed on our website. How can we book through our site???


InquiryId :  25213  InquiryType :  Existing Reservation  DateAndTime :  2007-12-28 08:13:05  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 19:01:15

Hi,
Your websites are normalester.worldventures.biz and normalester.worldventures.com. Please login with your member id and password.

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 08:13:05

For some reason my user ID is not working. I have my own website, travelwithnorma.worldventures.biz and .com, but someone\'s name, Celesta Kuz, keeps popping up and I cannot log in. Why?


InquiryId :  25216  InquiryType :  Magazines  DateAndTime :  2007-12-28 11:46:14  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 21:16:18

Hi,
You need to be referred by a person who is already a member with Worldventures.

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 11:46:14

How do I Become an Affiliate?


InquiryId :  25218  InquiryType :  Existing Reservation  DateAndTime :  2007-12-28 13:58:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 19:01:47

Hi,
May I know the url , user name and password that you are using?

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 13:58:30

I am having trouble signing in, can you help me


InquiryId :  25220  InquiryType :  Flight  DateAndTime :  2007-12-28 14:44:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 19:04:42

Hi,
Please use powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 14:44:41

my name is Joshua S. and I was trying to book a flight from honolulu to las vegas today 28 December to January 2, 2008 My name is Theodore Burtin & I\'m trying to help my frined with his flight please call me anytime 808-347-1808


InquiryId :  25222  InquiryType :  Billing  DateAndTime :  2007-12-28 15:42:54  Status :  Replied and Resolved
Replied By Stephen E at 2007-12-29 11:49:00

A cancellation form has been submitted to the billing department today. They will send confirmation of the cancel to you email address: dlmoody@conwaycorp.net. Your billing has been deactivated as of today 12/29/2007. Thanks, WV Client Services
Customer submitted at 2007-12-28 15:42:54

Would like to terminate my association with world ventures/effective 12-28-2007.


InquiryId :  25225  InquiryType :  Flight  DateAndTime :  2007-12-28 16:59:30  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 19:05:41

Hi,
Please use the quick reservation tab and try to search there.

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 16:59:30

Please note that I am trying to find a flight out of Rockford, IL and your system is not recognizing this airport - the code is RFD, and other websites (e.g. Expedia) do recognize this airport.


InquiryId :  25234  InquiryType :  New Reservation  DateAndTime :  2007-12-28 19:14:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 21:01:48

Hi,
May I know your query please ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 19:14:41

Need assistance as soon as possible thank you kindly.I\'ll be at my office for the next 1hour then need to leave. Thank you. It is 12:30pm Central time right now. Max 713.344.9258


InquiryId :  25246  InquiryType :  Existing Reservation  DateAndTime :  2007-12-28 21:25:04  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 19:06:15

Hi,
You need to be referred by a person who is already a member with Worldventures .

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 21:25:04

How can I obtain specific information about becoming a World Ventures affiliate? Thank you, Jack Piotrow


InquiryId :  25251  InquiryType :  Existing Reservation  DateAndTime :  2007-12-28 22:09:43  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 19:07:44

Hi,
When did you upload your photo ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 22:09:43

My photo has dropped off my website...I don\'t understand why.


InquiryId :  25257  InquiryType :  Existing Reservation  DateAndTime :  2007-12-28 22:31:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 19:21:45

Hi,
Please contact our customer support number at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 22:31:50

Hello, This is Marlon Sparks. #840977. I have been working with someone pertaining to a group cruise to Alaska. The woman who wants to put the trip together would like to talk to someone on the phone. Her name is Mary Brillhart and her phone # is 806-202-0341. Could someone call her please. Thanks, Marlon


InquiryId :  25263  InquiryType :  Commissions  DateAndTime :  2007-12-28 23:55:41  Status :  Replied and Resolved
Replied By Angela H at 2008-01-03 10:15:14

Dear Michelle, If you could please fax me a copy of the email confirmations for these bookings I will make sure you get your due commission. Our fax number is 972-985-6740 please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2007-12-28 23:55:41

I have not received commissions for travel booked in October nor does it show up in my bookings page. Who should I contact regarding this? One is for the Phillips Hotel in Kansas City and the other was for the Holiday Inn in Jenks. Thanks, Michelle


InquiryId :  25264  InquiryType :  Hotel  DateAndTime :  2007-12-28 23:56:41  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-28 19:25:30

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2007-12-28 23:56:41

I am trying to book a flight and hotel trip, but I am looking to an all-inclusive hotel, and nothing comes up on my search for that specification....help!!


InquiryId :  25285  InquiryType :  Powersearch Toolbar  DateAndTime :  2007-12-29 17:08:38  Status :  Replied and Resolved
Replied By Sunny at 2007-12-30 18:13:54

Hi
Contact our support number at 972 805 9600
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 18:13:50

Hi
Contact our support number at 972 805 9600
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 18:12:53

Hi
Contact our support number at 972 805 9600
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 18:08:37

Hi
Contact our support number at 972 805 9600
Thank you
Worldventures Team
Customer submitted at 2007-12-29 17:08:38

I\'m looking at a cruise and the screen said to call customer service


InquiryId :  25298  InquiryType :  Dreamtrips  DateAndTime :  2007-12-29 21:34:29  Status :  Replied and Resolved
Replied By Mike K at 2008-01-02 06:48:09

We have 2 different Dreamtrip cruises in April 2008....which one were you referring to? One is Bermuda, and one is Mexico. Both are being co-ordinated by April Devoe...you might email her directly with your question. Her email address is a.devoe@worldventures.com
Customer submitted at 2007-12-29 21:34:29

is the price for the cruise in April 605 for oceanview cabin?


InquiryId :  25308  InquiryType :  Existing Reservation  DateAndTime :  2007-12-30 00:03:35  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-30 22:12:16

Hi
Please let us know the Wv tracking number of the reservation , so that we can check.

Thank you
WorldVentures Team.

Customer submitted at 2007-12-30 00:03:35

a friend of mine booked travel to vegas using my site and its not showing up why? please let me know as soon as possible and how many times have someone else booked on my site and i never got credit please look into this mater, thanks, jls


InquiryId :  25310  InquiryType :  New Reservation  DateAndTime :  2007-12-30 00:12:00  Status :  Replied and Resolved
Replied By Sunny at 2007-12-30 19:03:22

Hi
You need to contact airlines directly for bereavement flight fares.
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 19:01:07

Hi
You need to contact airlines directly for bereavement flight fares.
Thank you
Worldventures Team
Customer submitted at 2007-12-30 00:12:00

I need the best price you can give me for a berievement flight going from Moline, Il to L A X on the 3rd of Jan 08 returning next day


InquiryId :  25313  InquiryType :  Group Reservation  DateAndTime :  2007-12-30 02:02:41  Status :  Replied and Resolved
Replied By Mike K at 2008-01-03 06:45:52

This request came to the Group Department. Since this doesn\\\'t qualify as a \\\"group\\\" bookin (20 or more people and 10+ rooms), you would need to book this through Power Search.
Customer submitted at 2007-12-30 02:02:41

Need help planning a vacation for two couples. We are looking at Jamaica or The Atlantis Paradise Island Royal Tower for a vacation site. We need help with planning and details.


InquiryId :  25314  InquiryType :  New Reservation  DateAndTime :  2007-12-30 02:35:21  Status :  Replied and Resolved
Replied By Sunny at 2007-12-30 19:17:48

Hi
Please come to livechat selecting \\\\\\\'Travel Department\\\\\\\' and our cruise booking specialist will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 19:15:10

Hi
Please come to livechat selecting \\\'Travel Department\\\' and our cruise booking specialist will assist you.
Thank you
Worldventures Team
Customer submitted at 2007-12-30 02:35:21

Insurance for two people on a cruise that cost $2279.00 would be?


InquiryId :  25320  InquiryType :  Magazines  DateAndTime :  2007-12-30 04:42:52  Status :  Replied and Resolved
Replied By Sunny at 2007-12-30 18:01:19

hi
Hi, because of your past dues, your account is currently in inactive status. Please submit an online reactivation form from your back office to activate your account.
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 17:59:08

hi
Hi, because of your past dues, your account is currently in inactive status. Please submit an online reactivation form from your back office to activate your account.
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 17:44:44

hi
Hi, because of your past dues, your account is currently in inactive status. Please submit an online reactivation form from your back office to activate your account.
Thank you
Worldventures Team
Customer submitted at 2007-12-30 04:42:52

Hello I am Inquiring about the status on my account . I would like to rectivate the ER status that my account is in. Can you hlep me with this as I. would like to get the special that is being offered for Dec


InquiryId :  25325  InquiryType :  Magazines  DateAndTime :  2007-12-30 06:58:44  Status :  Replied and Resolved
Replied By Sunny at 2007-12-30 18:55:58

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 18:53:51

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2007-12-30 06:58:44

i want to stop being a representative how do i cancel my membership?! it is ridiculous how there is nothing on these sites on how to cancel a membership. please help me. and the 24/7 live chat, nobody ever is there.


InquiryId :  25326  InquiryType :  Genealogy  DateAndTime :  2007-12-30 07:42:31  Status :  Replied and Resolved
Replied By Diana M at 2008-01-03 07:48:03

Hello Dele, We show that a ck for $200.00 Ck number 695485 is going to be mailed out on 1/4/08. Thanks Diana
Customer submitted at 2007-12-30 07:42:31

I have not receive my commission check for the last signed up clients. please let know why not.


InquiryId :  25327  InquiryType :  Magazines  DateAndTime :  2007-12-30 08:55:20  Status :  Replied and Resolved
Replied By Sunny at 2007-12-30 17:32:40

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 17:29:28

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 17:28:23

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2007-12-30 08:55:20

HOW DO I DISCONTINUE MY MEMBERSHIP?


InquiryId :  25331  InquiryType :  Billing  DateAndTime :  2007-12-30 16:36:35  Status :  Replied and Resolved
Replied By Stephen E at 2008-01-03 08:16:38

Good Morning, If you need to update your payment information you may request it by completing the Payment update form found in the back office under support and online forms. If you would like to make the changes yourself please log in to the genealogy and commisions portion of the back office. Click on the billing manager on the left side under main menu. Click on the (bubble) radio button under the words select status to fill it in with blue color. Then click on the payment button under the word edit. Thanks, WV Client Services
Customer submitted at 2007-12-30 16:36:35

new credit card number.


InquiryId :  25334  InquiryType :  Magazines  DateAndTime :  2007-12-30 19:21:54  Status :  Replied and Resolved
Replied By Sunny at 2007-12-30 20:09:57

Hi
Please check the link : https://www.worldventures.info/pdfs/wvpolsandprocs.pdf
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 20:05:40

Hi
Please check the link : https://www.worldventures.info/pdfs/wvpolsandprocs.pdf
Thank you
Worldventures Team
Customer submitted at 2007-12-30 19:21:54

affiliate / investor /info / please


InquiryId :  25336  InquiryType :  Flight  DateAndTime :  2007-12-30 19:50:19  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-30 22:24:01

Hi
Please use the powersearch to get the best deals available .

Thank you
WorldVentures Team.

Customer submitted at 2007-12-30 19:50:19

trying to get a flight tonight from phoenix arizona to new york


InquiryId :  25339  InquiryType :  Dot Com Site  DateAndTime :  2007-12-30 21:31:44  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-30 21:35:15

Hi
Are you using Mac computer ? Also , let us know the browser that you are using.

Thank you
WorldVentures Team.

Customer submitted at 2007-12-30 21:31:44

will not let me log in on my dreamtrips site.


InquiryId :  25340  InquiryType :  Existing Reservation  DateAndTime :  2007-12-30 21:48:48  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-30 22:11:48

Hi
Please let us know your inquiry .

Thank you
WorldVentures Team.

Customer submitted at 2007-12-30 21:48:48

Re your score inquiry Email me direct as I have something which might help you


InquiryId :  25345  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2007-12-30 23:23:07  Status :  Replied and Resolved
Replied By Sunny at 2007-12-30 19:00:17

Hi
Your member id# is 903858
Thank you
Worldventures Team
Replied By Sunny at 2007-12-30 18:57:50

Hi
Your member id# is 903858
Thank you
Worldventures Team
Customer submitted at 2007-12-30 23:23:07

i NEED MY DREAM TRIP MEMBER DEALER id #


InquiryId :  25346  InquiryType :  Dreamtrips  DateAndTime :  2007-12-30 23:32:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:53:33

Hi,
Your member id is 903858.

Thank You
WorldVentures Team

Customer submitted at 2007-12-30 23:32:06

I need my Dealer ID # to book a dreamtrip


InquiryId :  25348  InquiryType :  Flight  DateAndTime :  2007-12-30 23:47:21  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-30 22:25:58

Hi
Let us know the inquiry .

Thank you
WorldVentures Team.

Customer submitted at 2007-12-30 23:47:21

Please help


InquiryId :  25359  InquiryType :  Magazines  DateAndTime :  2007-12-31 04:13:45  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-30 21:32:53

Hi
Please use internet explorer to view the training. Also ,please check all the toolbars on your browser. Some toolbars have settings which blocks popups automatically .

Thank you
WorldVentures Team.

Customer submitted at 2007-12-31 04:13:45

I can\'t get my training window to load. Pop up blocker is turned off.


InquiryId :  25363  InquiryType :  Hotel  DateAndTime :  2007-12-31 05:41:57  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-30 22:12:25

Hi
Please give the details of the hotel search that you want to book and we will check it out.

Thank you
WorldVentures Team.

Customer submitted at 2007-12-31 05:41:57

Review the policies * All hotel rates are based on double occupancy. What does this mean, I\'m traveling alone? A little confusing.


InquiryId :  25366  InquiryType :  Billing  DateAndTime :  2007-12-31 07:27:02  Status :  Replied and Resolved
Replied By Stephen E at 2008-01-03 06:59:19

Good Morning, Once you log in to Genealogy and Commisions portion of your back ofice and sre in the Representative Home Area click on Billing Manager on the left side under Main menu. Then under the words select status click on the radio button (bubble) to fill it in with color. Then under the the word edit click on the payment button. Please call (972) 805-9600 for further assistance. Thanks, WV Client Services
Customer submitted at 2007-12-31 07:27:02

I need to change my credit card for my billing information, I am in the yellow and it is very dificult to do it from this new version of back office. I have to have it done by tomorrow. Thank you


InquiryId :  25373  InquiryType :  Existing Reservation  DateAndTime :  2007-12-31 14:53:53  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 22:15:59

Hi
Please take the printout of your reservation through some other pc .

Thank You
WorldVentures Team

Customer submitted at 2007-12-31 14:53:53

Can you print me out a copy of my reservations for Excaliber? I did this at home and my printer does not work.


InquiryId :  25374  InquiryType :  Dreamtrips  DateAndTime :  2007-12-31 15:00:19  Status :  Replied and Resolved
Replied By Mike K at 2008-01-02 07:29:22

Which specific Dreamtrip is this in reference to?
Customer submitted at 2007-12-31 15:00:19

Hello, I need to add my son to this reservation. I spoke with RC they say that the 3rd & 4th person space is not at capacity. Please call me 561-422-3128 & I will give you a different credit card to put his charge on. Thanks, Lisa


InquiryId :  25378  InquiryType :  Existing Reservation  DateAndTime :  2007-12-31 16:42:10  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 23:17:25

Hi
Did you book through the website ? Also ,please reconfirm if the wv confirmation number is correct .

Thank You
WorldVentures Team

Customer submitted at 2007-12-31 16:42:10

I have confirmation on my cruise booking with #2v94k8 I would like to look at this again and on the website I am putting this number in as my tracking id but it doesn\'t work. HELP!!! Sincerely, Donna Irizarry


InquiryId :  25379  InquiryType :  Travel Commissions  DateAndTime :  2007-12-31 17:16:21  Status :  Replied and Resolved
Replied By Angela H at 2008-01-04 10:12:15

Dear Elizabeth, If you could please provide me with the confirmation number or booking ID for this booking I will make sure you receive your due commission. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2007-12-31 17:16:21

I received a commission for the purchase of DisneyWorld tickets on Dec. 16. When will I receive my commission check?


InquiryId :  25394  InquiryType :  Existing Reservation  DateAndTime :  2007-12-31 20:22:03  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 22:29:40

Hi
Please give the passenger names and the member affiliate id under which it was booked.

Thank You
WorldVentures Team

Customer submitted at 2007-12-31 20:22:03

Hi! My name is Tracy Gunderson #907754 We have ran into a problem. My in-Laws were in town for the holidays. They were leaving to go back home and decided to make a stop in Las Vegas. They reserved a room at the Golden Nugget for Friday night on my web site and paid for it on Charlie Newesome\'s credit card. The confirmation number that WV gave them was GRP76E17M252. The price they quoted and charged their card was $96.00 tax included. Well when they got there, there was no reservation for them any where to be found. Luckily they had rooms left. So they booked a room and it only cost them $61 including tax. That is a $35.00 difference! When my monther-in-law called me last night and told me this i was very shocked. I was trying to get her to sign up as an agent, however that probably will not happen now. Can you please look into this and find out what went wrong. Also,I want to make sure their credit card doesn\'t get charged twice. Thank you and I look forward to getting this resolved. Tracy


InquiryId :  25397  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2007-12-31 20:31:50  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 18:26:16

Hi
Please login to your dot biz site and go to Marketing link and then Marketing assets , accept the disclaimer and go to the next page to order business cards.

Thank You
WorldVentures Team

Customer submitted at 2007-12-31 20:31:50

What is the web page to begin ordering business cards.


InquiryId :  25406  InquiryType :  Existing Reservation  DateAndTime :  2007-12-31 23:33:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-01 18:10:14

Hi,
When did you receive the last shipment and last charged ?

Thank You
WorldVentures Team

Customer submitted at 2007-12-31 23:33:45

You keep sending magazines then charging my credit card. Please stop it. I\'ve never ordered weekly subscriptions.


InquiryId :  25408  InquiryType :  New Reservation  DateAndTime :  2008-01-01 00:21:26  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 17:26:28

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 00:21:26

I need to select insurance for this cruise that I\'m booking.


InquiryId :  25411  InquiryType :  Reactivation  DateAndTime :  2008-01-01 00:47:31  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 17:19:22

Hi,
Please login to your dot biz site and submit the reactivation form .

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 00:47:31

I would like to be reactivated in the Dream Trips program.


InquiryId :  25412  InquiryType :  Dreamtrips  DateAndTime :  2008-01-01 00:57:30  Status :  Replied and Resolved
Replied By Mike K at 2008-01-02 11:49:53

Gina.....this all depends. If you live in the Phillipines, you would want to contact the Phillipine consulant and provide them with your details. If you are a US citizen living in the USA, and all you have is a Phillipine passport, you would want to contact the US Consulant.
Customer submitted at 2008-01-01 00:57:30

Hello, my name is Gina. I am planning to take the Bermuda Dreamtrip next April. I have a Philippine passport. Do I need a visa, or any other travel document.


InquiryId :  25413  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-01 01:18:28  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 17:18:39

Hi,
Where are you trying to put the date ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 01:18:28

I\'m not getting an option to select a date


InquiryId :  25414  InquiryType :  Travel Commissions  DateAndTime :  2008-01-01 01:38:20  Status :  Replied and Resolved
Replied By Angela H at 2008-01-04 10:16:44

Dear Cary, If you could please provide me with the confirmation number or booking ID for these bookings I will look into this matter and make sure you receive your due commission. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-01 01:38:20

I have asked multiple times why I do not see my travel booked oin my site to the acceleration training in Las Vegas. We did flight hotel for two and a rent a car. I ahve asked three other times and have received no response


InquiryId :  25415  InquiryType :  Flight  DateAndTime :  2008-01-01 01:41:56  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 23:11:06

Hi
Please go to your travel site and to My itinerary and put in the tracking number to view your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 01:41:56

I booked a flight to dallas and want to see my interniary. How do I do that?


InquiryId :  25416  InquiryType :  Existing Reservation  DateAndTime :  2008-01-01 01:44:15  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 23:12:06

Hi
Please contact the airlines directly and refer your confirmation number to get it changed.

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 01:44:15

I have a flight booked from Saettle to Dallas and I now need to go from Seattle to San Diego and San Diego to Dallas and back to Seattle instead. How can I get this accomplished. My live chat has never worked. I also do not see any phone number to call on the website.


InquiryId :  25429  InquiryType :  Existing Reservation  DateAndTime :  2008-01-01 03:34:40  Status :  Replied and Resolved
Replied By Aruna A at 2007-12-31 22:12:20

Hi
Please let us know your inquiry .

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 03:34:40

GRPD7PA292H4


InquiryId :  25444  InquiryType :  Hotel  DateAndTime :  2008-01-01 18:18:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-01 18:27:46

Hi,
Please give the specific hotel name or initiate livechat with the travel department and a travel agent will check it up for you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 18:18:52

How do I determine the room type/class being offered at the price listed on the search?


InquiryId :  25445  InquiryType :  Flight  DateAndTime :  2008-01-01 18:57:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-01 18:11:34

Hi,
Please go to the travel site and use the powersearch to get the best deals . For further assistance with the fares and deals, please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 18:57:49

I would like to know what the cruise leaving on august 17th would cost with everything being inclusive. Which would be airfaire and transportation to and from the airport for 2 people. Please give me a price for an inside cabin and also one with an ocean view. We would be leaving on the 17th of august and returning on the 22nd or 23rd.We would need transportation to the airport on the 17th and then again on the 22nd 0r 23rd we would also need transportation home from the airport. Thank You. I look forward to hearing back from you.I also need to know if I have to be a member to get these prices and if I do what I have to do to become a member. Have a nice day.


InquiryId :  25446  InquiryType :  Existing Reservation  DateAndTime :  2008-01-01 19:34:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-01 18:25:54

Hi,
Do you have a member id or did you get charged any time by worldventures ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 19:34:27

I would like to know if I am a member?


InquiryId :  25449  InquiryType :  New Reservation  DateAndTime :  2008-01-01 20:47:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-01 17:46:00

Hi,
If you have a reservation , please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 20:47:23

I am searching for particular resort in Palm Springs, CA called \"Oasis Resort\" I have a booking there 1/11 to 1/13. I need to book another room. It shows as sold out, however hotels.com and expedia shows availability. what do I do?


InquiryId :  25451  InquiryType :  Existing Reservation  DateAndTime :  2008-01-01 20:52:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-01 18:29:49

Hi,
Do you have a reservation already ? If so , please give the wv tracking number.

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 20:52:50

I would like to know how much do I need to pay to reserve the trip to Cozumel (air and hotel). Also what is the cost if we wanted to stay an extra night. i would prefer that someone call me at 806-655-7807. Many more questions to ask


InquiryId :  25453  InquiryType :  Magazines  DateAndTime :  2008-01-01 22:41:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-01 17:45:55

Hi,
Please login to your travel site and go to dreamtrips tab . Select the preferred dreamtrip and click on signup now .You may need to relogin .

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 22:41:07

I am having a lot of trouble finding out about current Dream Trips-I don\'t know where to go to see what is offered and to sign up.


InquiryId :  25454  InquiryType :  Magazines  DateAndTime :  2008-01-01 22:41:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-01 17:47:57

Hi,
Please login to your travel site and go to dreamtrips tab . Select the preferred dreamtrip and click on signup now .You may need to relogin .

Thank You
WorldVentures Team

Customer submitted at 2008-01-01 22:41:27

I am having a lot of trouble finding out about current Dream Trips-I don\'t know where to go to see what is offered and to sign up.


InquiryId :  25460  InquiryType :  Travel Commissions  DateAndTime :  2008-01-02 01:43:46  Status :  Replied and Resolved
Replied By Angela H at 2008-01-04 10:30:39

Dear Mike, WorldVentures has just recently received two commissions for your account. They are still being processed and should be entered into your account at the end of today to be paid out by next week. Also, there were two commissions previously entered into your commission account, however their total was less than $5. WorldVentures does not pay out commissions until they have reached at least $5. Once your new commissions are entered in your account will be over $5 and paidout to you by direct deposit. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-02 01:43:46

Have a number of outstanding commissions from my travel site. Can you tell me when those might be released?


InquiryId :  25465  InquiryType :  Dreamtrips  DateAndTime :  2008-01-02 03:10:35  Status :  Replied and Resolved
Replied By Mike K at 2008-01-02 11:37:42

There is no Hong Kong trip, only a China Dreamtrip for November 2008 that visits Beijing and Shanghai. You can book for yourself if you want to go alone, but you would still have to pay for 2 people, since the price is based on double occupancy.
Customer submitted at 2008-01-02 03:10:35

Hello My question is: I\'m a single person, can I book myself for quad or double occupancy prices? Can I be placed with other single travelers to get that price? How does that work? What will I be charged as a single person? I just joined world ventures, I really really wanted to go on the HONG KONG trip.....What happened to the HONG KONG trip???? Thank you for time Kristin Marshall


InquiryId :  25468  InquiryType :  Travel Commissions  DateAndTime :  2008-01-02 04:34:13  Status :  Replied and Resolved
Replied By Angela H at 2008-01-04 10:44:42

Dear Tanya, WorldVentures receives commissions from the vendor approximately 60-120 days after the date of travel. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-02 04:34:13

How long after the travel takes place, does it take to get your commission?


InquiryId :  25469  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-02 04:41:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:48:59

Hi,
Are you referring to your dot com site? IF so , please reupload .

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 04:41:26

my photo is missing from my web site.


InquiryId :  25470  InquiryType :  Dreamtrips  DateAndTime :  2008-01-02 04:48:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:44:34

Hi,
Please go to your travel site and login once using your member id and password. Then go to dreamtrips tab , select the preferred dreamtrip and then click on signup and you need to relogin with the same member id and password and you will be able to book it.

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 04:48:06

I can log on to my web-site but i cant log on to book a dream trip. Is it a different user name and password? If it is how do I set one up?


InquiryId :  25471  InquiryType :  Dot Com Site  DateAndTime :  2008-01-02 05:05:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:43:15

Hi,
Are you referring to the photo for the dot com site ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 05:05:11

my photo is missing from my web site.


InquiryId :  25472  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-02 05:09:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:42:32

Hi,
What is the url that you gave while accessing the site.

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 05:09:36

This is what the error says. Line:410 Char:1 error\'return\'statement outside of function code:0 url:http://www.worldventures.biz/reps/login. html?msg2=exp


InquiryId :  25474  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-02 06:09:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:41:14

Hi,
What is the url that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 06:09:56

Tech support My website does not seem to open when I send people to it. Can you pleae check this? Thanks Ronda Frandsen 889440 dondafr@hotmail.com


InquiryId :  25478  InquiryType :  Magazines  DateAndTime :  2008-01-02 07:22:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:34:24

Hi,
Please cancel your magazine subscription through your back office. You just need to go to Marketing link , click on magazines and then magazine dashboard and make the status inactive there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 07:22:09

Please stop sending magazines to me. Ersky Freeman


InquiryId :  25482  InquiryType :  Travel Commissions  DateAndTime :  2008-01-02 14:09:23  Status :  Replied and Resolved
Replied By Angela H at 2008-01-08 08:01:59

Dear Phil, These bookings were done through a new vendor. Unfortunately, this vendor is not filtering into our systems. We are currently working on this problem and hoping to have it resolved within the next few months. In the mean time if you could please fax me the email confirmations for all bookings not appearing in your back office I will make sure that you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-02 14:09:23

My brother TIM RICHARDSON booked 2 nights of a hotel stay a few weeks back by using my BOOLK TRAVEL link on my .BIZ site. Why is this not showing up in my back office on my .COM site under \"see bookings made on your site\"? Then on Christmas day my sister-in-law DEBI WASINGER, booked 2 hotel nights in OVERLAND PARK KS. for Thurs. Dec. 27th and Frid. Dec. 28th, 2007. THESE ARE NOT SHOWING ON MY BOOKINGS EITHER. I have called the office and talked to a guy and he couldn\'t help me, I emailed to travel@worldventures.com asking these questions and their email back said for me to live chat and ask. Before all of these inquiry\'s I did live chat with a guy named MANNY and he said I had to email an online form in order to get commissions on travel booked on my site (later when I called the office that person told me he was wrong.) PLEASE SOMEONE ANSWER MY QUESTIONS!! WHY AREN\'T THESE HOTEL BOOKINGS SHOWING UP ON MY BACK OFFICE?? It makes me question the integrity of this intire system!! I wonder how many other people have booked on my site (and otehr WV reps), and it just doesn\'t show up so none of us knows what commissions we are missing out on! I know the commissions don\'t come for a long while after booking but I\'d think at least the bookings would show on my back office-if I\'m wrong please explain to me. Thank You -phil richardson- ID # 883187


InquiryId :  25487  InquiryType :  New Reservation  DateAndTime :  2008-01-02 15:55:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:31:17

Hi,
Please give the wv tracking number.

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 15:55:03

Can you tell me where our cabin would be on the ship?


InquiryId :  25490  InquiryType :  Existing Reservation  DateAndTime :  2008-01-02 16:04:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 20:16:38

Hi,
Please give the wv tracking number. Is it an air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 16:04:20

I need to add 2 adults onto my reservation with booking #2V94K8. Adult # 5 Mr. Larry Townsend DOB 06/28/46 Adult # 6 Mrs. Sylvia Townsend DOB 09/13/48 Can you please help me with this?


InquiryId :  25502  InquiryType :  New Reservation  DateAndTime :  2008-01-02 18:21:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:26:40

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 18:21:15

I\'m looking to book a cruise through the Panama Canal on Celebrity Cruise Line leaving April 13th returning April 28th. For an interior room it shows it should be around $1650.00, however when I ask it to include airfare it comes in at over $4000.00. It just doesn\'t seem to make sense. Can you help me out please?


InquiryId :  25512  InquiryType :  Billing  DateAndTime :  2008-01-02 19:47:29  Status :  Replied and Resolved
Replied By Stephen E at 2008-01-03 05:27:32

Please call our cancellation line (972)805-9954. Thanks, WV Client Services
Customer submitted at 2008-01-02 19:47:29

I am inquiring as to the process for cancelling my account.


InquiryId :  25515  InquiryType :  Existing Reservation  DateAndTime :  2008-01-02 20:12:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 20:27:39

Hi,
Please submit the request for hotel reservation and you can initiate livechat with the travel department to add transfers .Most of the vendors do not allow to book transfers with hotel only reservations. But there are some hotels, like if it is an All inclusive hotel or a hotel located in areas like Mexico, Jamaica etc, they offer transfers included in the Hotel package.

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 20:12:42

I would like to know, how i can booking hotel and transfers together


InquiryId :  25518  InquiryType :  Existing Reservation  DateAndTime :  2008-01-02 20:17:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 20:41:50

Hi,
Did you pay by credit card ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 20:17:28

Dear Sir/Madam: Will you please email my receipt for $400. I paid for the website and to join the business thru Monica Tubbs. WorldVentures took the money out of my account on 11-29-07. Natalia Green


InquiryId :  25520  InquiryType :  Travel Commissions  DateAndTime :  2008-01-02 20:20:14  Status :  Replied and Resolved
Replied By Angela H at 2008-01-04 11:19:24

Dear Emily, You will not receive a commission on the flight. Unfortunately the travel industry does not payout commissions on airfare, however you will receive a commission for the car. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-02 20:20:14

If a customer books a car through our site and wants to book a flight also, will we get comission on the flight because this is part of a \"package\" deal?


InquiryId :  25529  InquiryType :  Existing Reservation  DateAndTime :  2008-01-02 21:16:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 20:42:19

Hi,
Please give wv tracking numbers of those reservations.

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 21:16:48

I never received a commission check for the four cruises booked in October, 2007. Please advise.


InquiryId :  25530  InquiryType :  Billing  DateAndTime :  2008-01-02 21:22:24  Status :  Replied and Resolved
Replied By Karen O at 2008-01-17 08:31:59

Our records only indicate one charge for this account. Is it possible that you are paying for someone else\\\\\\\'s account?
Replied By Karen O at 2008-01-17 08:31:54

Our records only indicate one charge for this account. Is it possible that you are paying for someone else\\\'s account?
Customer submitted at 2008-01-02 21:22:24

I am e-mailing because I noticed that my account was debited twice (2) this month for my reoccuring monthly payment of $39.94???? It was taken out twice both dated on 12/31/07 and I would like to know why??? Please respond ASAP and if it was in error please credit my account accordingly..thank you. If you have question please feel free to e-mail me...Lisa My WV ID: 880526


InquiryId :  25532  InquiryType :  Existing Reservation  DateAndTime :  2008-01-02 21:38:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 20:30:25

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 21:38:26

Hello! Can you please have someone contact me to cancel my membership. There was some confusion on my account, evidently my information was misprocessed, there was never a user ID or password issued to me so I was not able to access your site for travel. Monies have been deducted at $ 199 for the membership and the monthly fee of $ 19.95. I faxed my information to Sean at fax # 1-972-985-6842 per Patty Flaherty\'s instruction to get it resolved. I regret to inform that I am not satisfied with my experience and wish to cancel. Please have all charges credited back to my account. Thank you! Sonya Nelson 952-997-7220 6857 158st Street W Apple Valley, MN 55124


InquiryId :  25537  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-01-02 22:42:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 18:17:28

Hi,
Please login to your dot biz site and go to Marketing link and then Marketing assets, accept the disclaimer and go to the next page to order business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 22:42:41

i need business cards. can i get them thru world ventures or on my own.


InquiryId :  25538  InquiryType :  Dreamtrips  DateAndTime :  2008-01-02 22:46:08  Status :  Replied and Resolved
Replied By Mike K at 2008-01-03 06:34:03

Assuming you mean a user name and password to book Dreamtrips.....you click on the Dreamtrip you\\\'re interested in booking. You\\\'ll see a \\\"book this trip\\\" button. Where you enter your user ID and password, since you don\\\'t have one, there should be a place where you can click to get one. It should say something like...\\\"Don\\\'t have a password? Click here to get one.\\\"
Customer submitted at 2008-01-02 22:46:08

how do I get a user name and password


InquiryId :  25541  InquiryType :  New Reservation  DateAndTime :  2008-01-02 23:01:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 18:16:18

Hi,
Please go to the travel site and use the powersearch to get the best deals available and submit booking .

Thank You
WorldVentures Team

Customer submitted at 2008-01-02 23:01:04

Wanting to book a trip for 8 vegas for feb 5 through feb 8. staying at hooters for the 244 price the site quoted


InquiryId :  25550  InquiryType :  Existing Reservation  DateAndTime :  2008-01-03 00:21:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 20:31:38

Hi,
May I know your inquiry ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 00:21:11

I need to speak to James Copeland the phone number you gave me does not work. Chutti Vanderwall


InquiryId :  25553  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-03 01:32:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 17:59:07

Hi,
When did you upload your photo and pass the RTA exam ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 01:32:41

I have not received an identification card yet. When will I receive my ID RTA card?


InquiryId :  25554  InquiryType :  Commissions  DateAndTime :  2008-01-03 01:37:22  Status :  Replied and Resolved
Replied By Terri E at 2008-02-07 20:20:39

Renee, we have received Bonita\\\'s Initial payment 1/3/08, so her account currently is in good standing. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-01-03 01:37:22

I signed up Bonita Bradshaw and received a $100 commission on 12/27/07. She subsequently stopped payment in December, but wants to re-submit her application. Will Worldventures automatically attempt to resubmit her application or is there something else I need to do to resubmit her application?


InquiryId :  25556  InquiryType :  Events  DateAndTime :  2008-01-03 01:59:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 17:57:33

Hi,
We will surely check and update.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 01:59:56

the Acceleration Event page has the WRONG phone number for the Millenium Biltmore. It is 213-624-1011 NOT 213-614-1011


InquiryId :  25560  InquiryType :  Hotel  DateAndTime :  2008-01-03 02:24:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 20:29:27

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 02:24:43

Looking for a 2 bedroom suite if possible on the strip in Las Vegas. February 9-11


InquiryId :  25562  InquiryType :  Travel Commissions  DateAndTime :  2008-01-03 02:31:38  Status :  Replied and Resolved
Replied By Angela H at 2008-01-04 11:53:15

Dear Tanya, If you could please fax me a copy of the email confirmation for this booking I will make sure you receive your due commission. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-03 02:31:38

My husband and friends booked 3 rooms at the ritz milner on my site but at the time it told them to call a number because of some tech diff. and a transaction # was given will I still receive the comission for those rooms? other wise I will warn people not to call that number.


InquiryId :  25565  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-03 03:03:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 18:10:50

Hi,
May I know the browser that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 03:03:23

every time I click on powersearch it says it\'s coming soon.


InquiryId :  25572  InquiryType :  Reactivation  DateAndTime :  2008-01-03 04:18:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:28:49

Hi,
Reactivation has been extended for the whole of this month. Please call our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 04:18:59

I would like to reactivate my Dream Trips. I have been trying to do this all day. I know it expires tonight. I will be away until tomorrow night. Please allow me to reactivate my Dream Trips. Thanks


InquiryId :  25574  InquiryType :  Existing Reservation  DateAndTime :  2008-01-03 04:53:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 20:28:12

Hi,
It may be due to some technical problem. Please reupload your photo .

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 04:53:20

why was my picture taken off my web site


InquiryId :  25575  InquiryType :  Magazines  DateAndTime :  2008-01-03 04:57:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-02 19:38:26

Hi,
Please let us know what you want to check.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 04:57:42

why am i not showing up in your system


InquiryId :  25582  InquiryType :  New Reservation  DateAndTime :  2008-01-03 15:15:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:21:09

Hi,
Please contact our customer support number at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 15:15:32

I would like to use your service but I don\'t find a toll free# or any other number to contact you by. I have questions about booking flights and a few other travel related questions. Also can you provide me with your street mailing address?


InquiryId :  25584  InquiryType :  New Reservation  DateAndTime :  2008-01-03 15:47:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:34:10

Hi,
Please go to the travel site and use the search engine to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 15:47:28

Need a rate for a family of 5. 2 adults/ 3 kids ages 1, 9, 11 on RCCL. I need both 2 connecting cabins inside or the family suite to accomodate us all. The dates I need are January 20th and March 30th, cruise only. Thanks,


InquiryId :  25589  InquiryType :  New Reservation  DateAndTime :  2008-01-03 17:11:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:08:19

Hi,
All the deals are updated on the travel site . Please select from those.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 17:11:14

What other specials does Worldventures have for individuals that missed the Dreamtrip to Alaska?


InquiryId :  25591  InquiryType :  New Reservation  DateAndTime :  2008-01-03 17:34:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:07:11

Hi,
You can login with your member id and password.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 17:34:39

I need help login in on my .com side of my program. I can login on the .biz side by putting in my name and 54321. How do I login so I can find a hotel and get credit for the booking?


InquiryId :  25592  InquiryType :  New Reservation  DateAndTime :  2008-01-03 17:35:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:05:45

Hi,
You can login with your member id and password.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 17:35:19

I need help login in on my .com side of my program. I can login on the .biz side by putting in my name and 54321. How do I login so I can find a hotel and get credit for the booking?


InquiryId :  25593  InquiryType :  New Reservation  DateAndTime :  2008-01-03 17:37:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:05:06

Hi,
You can login with your member id and password.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 17:37:25

I need help login in on my .com side of my program. I can login on the .biz side by putting in my name and 54321. How do I login so I can find a hotel and get credit for the booking?


InquiryId :  25595  InquiryType :  Dreamtrips  DateAndTime :  2008-01-03 18:00:42  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 21:53:04

You last month payment failed, please submit online payment update form available under support request/online form link under support tab of your .biz site back office to become active.

Thank You
WorldVentures Team
Customer submitted at 2008-01-03 18:00:42

I don`t remember my user ID to log in. I remember my password. I can successfully log in to my backoffice but I can`t login to the .com site to check into Dreamtrips. Also, my little person in my geneology is yellow and not blue. Why is this?


InquiryId :  25597  InquiryType :  Travel Commissions  DateAndTime :  2008-01-03 18:47:58  Status :  In Progress
Customer submitted at 2008-01-03 18:47:58

I had sold my membership back or to another prospective member during a promotional period. I was expecting to get my money back and have yet to receive it.


InquiryId :  25607  InquiryType :  Magazines  DateAndTime :  2008-01-03 20:53:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:03:42

Hi,
May I know the browser that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 20:53:59

I\'m tring to book a flight I pressed \"book\" it brings up a box that says it will take me book my flight and comes up with a hand and a yellow cloud. Everytime I try to book something with you something is always not working.


InquiryId :  25609  InquiryType :  Existing Reservation  DateAndTime :  2008-01-03 21:01:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 20:01:02

Hi,
If it is a non air reservation , please initiate livechat with the travel department and a travel agent will assist you else for air reservations, please contact airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 21:01:35

Need to cancel a booking


InquiryId :  25611  InquiryType :  Dreamtrips  DateAndTime :  2008-01-03 21:17:46  Status :  Replied and Resolved
Replied By Mike K at 2008-01-03 13:53:46

At the very top of the Dreamtrips page, you\\\'ll see a link that says \\\"Insurance\\\"...just clcik that and follow the instructions. As far as more info beingsent on your trip, which one was it exactly?
Customer submitted at 2008-01-03 21:17:46

this is my second inquiry..no reply to my first 2 weeks ago.. can I purchase trip insurance? when will I receive info on the trip?


InquiryId :  25615  InquiryType :  Existing Reservation  DateAndTime :  2008-01-03 21:37:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 20:06:41

Hi,
Please send your inquiry .

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 21:37:01

anybody there


InquiryId :  25617  InquiryType :  Group Reservation  DateAndTime :  2008-01-03 21:52:31  Status :  Replied and Resolved
Replied By Mike K at 2008-01-04 09:53:58

A group booking would actually need to consist of 20 or more people, 10+ rooms. Since this doesn\\\'t meet those parameters, you would need to book this using PowerSearch.
Customer submitted at 2008-01-03 21:52:31

please call asap about a trip for 8 to vegas


InquiryId :  25621  InquiryType :  Existing Reservation  DateAndTime :  2008-01-03 22:12:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 20:03:06

Hi,
Yes, there may be penalty fee if it is possible to change. You can initiate livechat with the travel department and a travel agent will assist you in getting the exact details of the hotel .

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 22:12:46

If I would like to change my hotel stay from 1/4/08 to 1/11/08 can I do this online and will there be a fee?


InquiryId :  25630  InquiryType :  Existing Reservation  DateAndTime :  2008-01-03 23:06:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 20:09:17

Hi,
Please use the powersearch on the travel site to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 23:06:44

what does it typical cost to go from philipines to brunei?


InquiryId :  25633  InquiryType :  Existing Reservation  DateAndTime :  2008-01-03 23:39:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:48:20

Hi,
Please go to MarthaDean.worldventures.biz and MarthaDean.worldventures.com and login with your member id and password.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 23:39:11

How do I get to my back office in order to do the RTA orientation and exam?


InquiryId :  25634  InquiryType :  Video Training  DateAndTime :  2008-01-03 23:43:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 17:31:48

Hi,
Please login to your dot biz site and go to LTC link and then LTC home and you can access the training there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 23:43:32

How do I get to the RTA video training?


InquiryId :  25636  InquiryType :  Existing Reservation  DateAndTime :  2008-01-03 23:55:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:45:36

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-03 23:55:33

I called Thifty about my car rental reservation #DN9WNQ. I reserved this picking up jan 5 in dallas, TX and returning on the same day in ocean springs, mississippi. Well when i called to double check on the reservation they had no record of it, they said they do not do allow their vehicles to go another state! I am very upset because world ventures allowed me to put this in and reserve it and the agent after i made the reservation, but now i am not able, this is not the first time i have had trouble with a reservation with world ventures. please refund my reservation fee since the reservation was not even made correctly.


InquiryId :  25637  InquiryType :  New Reservation  DateAndTime :  2008-01-04 00:14:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 17:26:44

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-04 00:14:05

i need a rate for 2 adults/3kids ages 1,9,and 11 on the Granduer of the seas April 12 1 cabin for all


InquiryId :  25638  InquiryType :  Existing Reservation  DateAndTime :  2008-01-04 00:24:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 18:44:43

Hi,
Please give the WV tracking number so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-01-04 00:24:29

I am an RTA rep and at this point very frustrated with the website. I entered an inquiry at least 2 weeks ago and have never received a response. I have booked travel through my website and the bookings do not show. I tried to have a live chat and nothing occurs on the website. Please advise. Thank you Maureen Aquilina


InquiryId :  25643  InquiryType :  New Reservation  DateAndTime :  2008-01-04 01:18:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 17:23:45

Hi,
You can book through a agent\\\'s site who is a member of WorldVentures .

Thank You
WorldVentures Team

Customer submitted at 2008-01-04 01:18:32

if i am not a travel agent can i book a trip with you guys or does a travel agent have to do it?


InquiryId :  25644  InquiryType :  New Reservation  DateAndTime :  2008-01-04 01:26:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 17:16:17

Hi,
Please delete all temporary internet files and cookies and try again .Also while booking flights , it will take you to the vendor site , where the insurance are offered . You just need to select and proceed .

Thank You
WorldVentures Team

Customer submitted at 2008-01-04 01:26:41

I have referred several friends to this site and they said they were unable to book the flights dirrectly through my sight... they also said the sight never offered any insurance. I have been having problems also I keep getting a Stack 0 overflow error from the site also do you know what could be causing that.


InquiryId :  25647  InquiryType :  Dreamtrips  DateAndTime :  2008-01-04 01:47:06  Status :  Replied and Resolved
Replied By Mike K at 2008-01-04 06:10:10

The agent handling this trip is April. You might want to contact her via email, and shee if there\\\'s any possibility of helping you. Send your name and phone number to: a.devoe@worldventures.com
Customer submitted at 2008-01-04 01:47:06

Help! please I was interested on booking a dreamtrip to mexico cruise/ royal caribbean\'s vision of the seas 04/06 to to the 04/13, i cant believe that all are gone, i\'m in desperate need of a cabin for 2? We are going with friends to birhday party Any chances???? Call either of this number please Home 714-656-3977 work 949-859-8906 my cell 714-497-8370 or my husband mike 626-347-7096 \" Thanks you\"


InquiryId :  25650  InquiryType :  Dreamtrips  DateAndTime :  2008-01-04 02:01:21  Status :  Replied and Resolved
Replied By Mike K at 2008-01-04 06:13:28

Which specific Dreamtrip was it?
Customer submitted at 2008-01-04 02:01:21

I need to cancel my reservation for the dreamtrip cruise. Please contact me letting me know how to cancel it.


InquiryId :  25652  InquiryType :  Travel Commissions  DateAndTime :  2008-01-04 02:11:39  Status :  Replied and Resolved
Replied By Angela H at 2008-01-04 12:53:00

Dear Richard, Unfortunately the travel industry does not pay out commissions on airfare. Because of this we have the book direct option which will take you off site to book your airfare. This being the case it will not appear in your backoffice. As for your hotel booking, if you could please fax me a copy of the email confirmation I will make sure you receive your due commission. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-04 02:11:39

I have booked 2 flight tickets that are not on here. Also one hotel.


InquiryId :  25658  InquiryType :  Dreamtrips  DateAndTime :  2008-01-04 03:03:14  Status :  Replied and Resolved
Replied By Mike K at 2008-01-04 06:21:29

Eric, One of the people on the trip would have to be a Dreamtrips member. You cannot invite people to go on your behalf.
Customer submitted at 2008-01-04 03:03:14

Hello, I am interested in offering my friends a dream trip. There is about 10 of them interested, and I will not be going. So my question is...how many people can I invite and do I have to attend? Thanks, Eric


InquiryId :  25660  InquiryType :  Events  DateAndTime :  2008-01-04 05:00:32  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 22:02:14

You will not be able to attend part of the event, and also no accomodation provided for LA training.

Thank You
WorldVentures Team
Customer submitted at 2008-01-04 05:00:32

Can I attend Accelerqatiionj in LA just Saturday? How much is registration? Is hotel $149 per night?


InquiryId :  25663  InquiryType :  Reactivation  DateAndTime :  2008-01-04 05:35:22  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 22:06:16

Please submit payment update form available under support request/online form link under support tab of your .biz site back office.

Thank You
WorldVentures Team
Customer submitted at 2008-01-04 05:35:22

I need to update my credit card information.


InquiryId :  25664  InquiryType :  Existing Reservation  DateAndTime :  2008-01-04 05:40:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-03 20:10:23

Hi,
Please give your membership details including the member id , SSN and mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-01-04 05:40:54

I cannot get into the system no matter what id i put in it is wrong and i do not even have the pass word as well I really need to be able to get in to my website we will be having a church funtion on the 13 of January and I have placed a full page ad on world ventures please help me William Davila 440-322-5834


InquiryId :  25667  InquiryType :  Flight  DateAndTime :  2008-01-04 06:27:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-04 18:54:50

Hi
Please give the details of the search . Also , webfares keep changing . The fares which are available only are displayed on this website.

Thank You
WorldVentures Team

Customer submitted at 2008-01-04 06:27:35

this is the most expensive i have seen while searching


InquiryId :  25670  InquiryType :  Travel Commissions  DateAndTime :  2008-01-04 07:54:13  Status :  Replied and Resolved
Replied By Angela H at 2008-01-04 12:59:15

Dear Gregg, I was unable to locate these bookings. If you could please fax me a copy of the email confirmations and I will make sure you receive your due commission. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-04 07:54:13

WCT723779223 18319SY000789 WCT797580824


InquiryId :  25671  InquiryType :  Existing Reservation  DateAndTime :  2008-01-04 09:17:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-04 18:58:45

Hi
The booking is successfully booked and the confirmation email has been sent to you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-04 09:17:45

tracking GRP2Q22TM221 WE HAVE BEEN WAITING FOR 22 MINUTES FOR A LIVE CHAT PERSON TO COME ON AND FINALIZE OUR RESERVATION.


InquiryId :  25673  InquiryType :  Billing  DateAndTime :  2008-01-04 15:32:01  Status :  Replied and Resolved
Replied By Karen O at 2008-01-17 09:08:09

We have refunded your credit card for your last 2 payments. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-01-17 09:08:05

We have refunded your credit card for your last 2 payments. Please allow 3 business days for this to post to your account.
Customer submitted at 2008-01-04 15:32:01

I cancelled my membership in November. I was not debited in December, but a debit appeared through my checking account on Jan 3rd. I want this refunded and my account information removed. Jennifer Bennett


InquiryId :  25675  InquiryType :  Dreamtrips  DateAndTime :  2008-01-04 16:39:30  Status :  Replied and Resolved
Replied By Mike K at 2008-01-04 08:07:15

I sent your email address to Robin...she is handling this particular Dreamtrip, and she will contact you to let you know what if anything is available.
Customer submitted at 2008-01-04 16:39:30

i wanted to go on the colorodo trip with my family and now see that it is sold out. what do i do? i am new to this program.


InquiryId :  25678  InquiryType :  Dreamtrips  DateAndTime :  2008-01-04 18:13:51  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 20:41:27

Please verify your SSN/Tax payer number , email and mailing address so that I can give the information here.

Thank You
WorldVentures Team
Customer submitted at 2008-01-04 18:13:51

i forgot my username and login password please submit info to my e-mail ggk1172@yahoo.com


InquiryId :  25686  InquiryType :  Reactivation  DateAndTime :  2008-01-04 19:28:54  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 20:45:46

Can you please verify your SSN/Tax payer number, email and mailing address on our file so that I can give the login information here.

Thank You
WorldVentures Team
Customer submitted at 2008-01-04 19:28:54

I have forgotten my ID# and I am trying to reactivate my membership. Can you help me. My e-mail address is shernandez.1@netzero.com. Please respond at your earliest convienence. Thank you, Sherry Hernandez


InquiryId :  25710  InquiryType :  Group Reservation  DateAndTime :  2008-01-04 22:26:20  Status :  Replied and Resolved
Replied By Mike K at 2008-01-04 13:04:37

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-04 22:26:20

I have a customer that wants a group rate for november weekend cruise about 10 to 15 rooms 2 adults per room please call back with information


InquiryId :  25711  InquiryType :  Existing Reservation  DateAndTime :  2008-01-04 22:30:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-04 19:02:50

Hi
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-04 22:30:01

I placed an order for multicity ticket and was given World Venture: GRP850Q2122N The website said I should do \"live chat\" but they said it was another department. I\'m not sure IF this ticket \"took\" I\'m part of JRPD Enterprises of Ada, MI, Thanks, Ron Ward


InquiryId :  25725  InquiryType :  New Reservation  DateAndTime :  2008-01-05 00:48:12  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 21:15:52

Did you run powersearch or quick search?

Thank You
WorldVentures Team
Customer submitted at 2008-01-05 00:48:12

Why am I only getting 5 hotels when I search for Irvine, CA


InquiryId :  25728  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-05 01:19:41  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 21:16:24

Please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2008-01-05 01:19:41

Cancelling my account as of 01-01-08. No further payments will be deducted. Thanks


InquiryId :  25733  InquiryType :  Existing Reservation  DateAndTime :  2008-01-05 02:05:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-04 19:46:24

Hi
Did you book the cruise through the website?

Thank You
WorldVentures Team

Customer submitted at 2008-01-05 02:05:34

We have booked a cruise from Dream Vacations for April 6 on RCCL. We are needing transportation from Newark to the boarding dock. How do we arrange this thru Dream Vacations?


InquiryId :  25735  InquiryType :  Dreamtrips  DateAndTime :  2008-01-05 02:38:08  Status :  Replied and Resolved
Replied By Mike K at 2008-01-07 10:53:57

The airport you would be flying into and out of is Kona International Airport (KOA is the airport code). In addition, ground transportation is NOT included once you arrive in Hawaii, so you would need to make car rental reservations as well, should you need your own vehicle while are there.
Customer submitted at 2008-01-05 02:38:08

I was very interested in booking the dreamtrip to Hawaii in August but was not sure how to find out how much the airfare would be and where exactly I would fly into. I live in Las Vegas, NV. thank you for your time. Lisa Ryan


InquiryId :  25745  InquiryType :  New Reservation  DateAndTime :  2008-01-05 05:05:29  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 20:30:31

It/\\\'s working fine, I\\\'m able to get result for 3 persons.

Thank You
WorldVentures Team
Customer submitted at 2008-01-05 05:05:29

I am trying to get a price estimate for a vacation package for 3 people. After selecting 3 in the drop down, it changes back to 2.


InquiryId :  25746  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-05 05:05:41  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-04 20:31:40

May I know what is the login user id and password you are trying to use?

Thank You
WorldVentures Team
Customer submitted at 2008-01-05 05:05:41

I can log in but... When I look at dream trips and it say \"must log in to see price\" I cannot get price. When I click on book, it asks me to log in, but does not accept my log-in.


InquiryId :  25753  InquiryType :  Commissions  DateAndTime :  2008-01-05 07:03:07  Status :  Replied and Resolved
Replied By Tony at 2008-01-23 09:55:31

Your request to have the business name removed has been approved. Going forward all checks that are mailed out will be made out to Addie Brown. Please feel free to call customer service should you have any other questions. Thanks.
Customer submitted at 2008-01-05 07:03:07

hello my name is addie. I would like to have my future check sent in my legal name instead of bussiness name who should I call to get it changed it should be to addie brown not patty\'s travel. Thank you in advance..


InquiryId :  25758  InquiryType :  Group Reservation  DateAndTime :  2008-01-05 14:15:17  Status :  Replied and Resolved
Replied By Mike K at 2008-01-09 05:37:58

I asked someone here who is familiar with most cruise lines, and he wasn\\\'t aware of any that offer skeet shooting. He suggested you call one or two, ask if they offer it, and if not maybe they could refer you to one that does.
Customer submitted at 2008-01-05 14:15:17

I have a group of people that want to take a cruise. They want to go on a ship that does skit shooting. can you tell me what ship offer that sport so I can sign them up for that ship please.


InquiryId :  25761  InquiryType :  Existing Reservation  DateAndTime :  2008-01-05 16:01:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 21:22:12

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-05 16:01:40

I booked and paid for a cruise, never received confirmation, and cannot find information about the cruise. The booking ID is B3546HB.


InquiryId :  25762  InquiryType :  New Reservation  DateAndTime :  2008-01-05 16:10:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 19:29:43

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-05 16:10:47

Hello. I thought we made reservations last evening but did not get a confirmation. It seems we signed up for rooms 1255 and 1257 with bunk beds and we want to change. We put in all our info including credit card info so I\'m afraid to redo it in case we get charged twice. I would appreciate it if someone would call me so we can straighten it out. There are 3 families traveling together and we want our rooms close. One family already has reservations and the other will be making them today. Thank you, Shelly Agrella sagrella@comcast.net 713-204-2022


InquiryId :  25765  InquiryType :  Dreamtrips  DateAndTime :  2008-01-05 16:38:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 19:02:44

Hi,
You need to relogin to view the member prices for the dreamtrips.

Thank You
WorldVentures Team

Customer submitted at 2008-01-05 16:38:37

I\'m ID# 914219. I log in on the .com site and look at DreamTrips. For example, the Western Caribbean cruise in December 2008. Even though I\'m logged in, it still says \"Log in to see Member\'s Price\" and I don\'t have another opportunity to log in


InquiryId :  25774  InquiryType :  Group Reservation  DateAndTime :  2008-01-05 17:44:45  Status :  Replied and Resolved
Replied By Mike K at 2008-01-09 05:58:01

How many rooms are you trying to book? If it\\\'s less than 10 rooms, you would need to book through Power Search. If it\\\'s 10+ rooms, you would do the following: Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request. If you go into live chat for help....choose \\\"Travel\\\" and they should be able to assist your there.
Customer submitted at 2008-01-05 17:44:45

WE HAVE BEEN TRYING TO BOOK SEVERAL ROOMS FOR 2 DAYS. LIVE CHAT IS NO CHAT. IS THERE A PHONE # TO BOOK?


InquiryId :  25778  InquiryType :  Events  DateAndTime :  2008-01-05 18:23:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 19:06:59

Hi,
Please initiate livechat with client services department or call our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-01-05 18:23:37

I am anxious to sign up for acceleration but am being recognized as a director in your system. I should be qualifying for $99 acceleration and free attendance if I bring a newly sponsored rep. I have the information and am ready to sign-up. Please fix my backoffice so I can sign up. My rep# is 880097 and I am bringing rep 910012. PLEASE CALL ME TO LET ME KNOW WHEN THIS IS READY


InquiryId :  25780  InquiryType :  Reactivation  DateAndTime :  2008-01-05 19:10:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 18:58:46

Hi,
Please contact our customer support at 972 805 9600 to reactivate.

Thank You
WorldVentures Team

Customer submitted at 2008-01-05 19:10:59

I would like to reactivate my website.


InquiryId :  25782  InquiryType :  Magazines  DateAndTime :  2008-01-05 19:36:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 18:56:16

Hi,
You need to be enrolled through a person who is already a member with WorldVentures.

Thank You
WorldVentures Team

Customer submitted at 2008-01-05 19:36:38

How do we enroll to get the ball rolling? We are interested in doing this as a business.


InquiryId :  25784  InquiryType :  Events  DateAndTime :  2008-01-05 20:13:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 18:55:37

Hi,
Please initiate livechat with the Client Services Department and an agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-05 20:13:30

How do I sign up for the Oklahome Acceleration Jan 18-20,For the credit that I missed? That I sign last Jan 2007 Did\'t go because of the weather. Customer/Rep ID: 848542 Linda Nalley lindanokc@sbcglobal.net


InquiryId :  25791  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-05 23:14:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 18:33:34

Hi,
When did you upload your photo?

Thank You
WorldVentures Team

Customer submitted at 2008-01-05 23:14:23

my photo is still pending and how long it will thake?


InquiryId :  25798  InquiryType :  Hotel  DateAndTime :  2008-01-06 01:23:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 20:31:57

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-06 01:23:12

the map view tool does not work. it keeps telling me i have selected more than 10 hotels. yet, i have gone back and selected only 1 hotel to get the same feedback.


InquiryId :  25800  InquiryType :  Dreamtrips  DateAndTime :  2008-01-06 01:43:33  Status :  Replied and Resolved
Replied By Mike K at 2008-01-07 12:45:52

Phil, Go into live chat through your back office, and select \\\"Rep Support\\\". Someone is available 24 hours a day.
Customer submitted at 2008-01-06 01:43:33

i need to know how to stop this part of my package from being charged to my credit card, thank you.... phil pearson


InquiryId :  25806  InquiryType :  Existing Reservation  DateAndTime :  2008-01-06 03:50:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 20:29:55

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-06 03:50:01

Hi, I have a couple of questions regarding travel plans through World Ventures: Are the tickets/rooms/car refundable or changeable with or without a penalty fee? How do you book a flight from SFO to Oahu for a one week package w/ hotel and car and then to Kauai for a one week package with hotel and car and back to SFO?


InquiryId :  25808  InquiryType :  Existing Reservation  DateAndTime :  2008-01-06 04:31:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 20:26:19

Hi,
Is it an air reservation and was it booked through the wv website ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-06 04:31:03

I\'m afraid I can\'t find my reservation thru this web page!!! I have a Reservation Code: 23053194 Record Locator: MFHJZ8 Please let me know if you have my reservation in your logs.


InquiryId :  25811  InquiryType :  Commissions  DateAndTime :  2008-01-06 05:28:30  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-25 15:59:58

Yes, please contact Member Support at 972-805-9600 to discuss this issue.
Customer submitted at 2008-01-06 05:28:30

I have a member of my downline who has not been paid his commission check. How do we track this. We see the checks cut in the commission report but he has not received the checks. Is there a number we can call for accounting to track this down?


InquiryId :  25812  InquiryType :  Commissions  DateAndTime :  2008-01-06 05:29:05  Status :  Replied and Resolved
Customer submitted at 2008-01-06 05:29:05

I have a member of my downline who has not been paid his commission check. How do we track this. We see the checks cut in the commission report but he has not received the checks. Is there a number we can call for accounting to track this down?


InquiryId :  25813  InquiryType :  Existing Reservation  DateAndTime :  2008-01-06 05:31:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 20:23:22

Hi,
May I know your inquiry ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-06 05:31:43

Morgan- please respond to emails about ebay purchase.


InquiryId :  25821  InquiryType :  New Reservation  DateAndTime :  2008-01-06 14:40:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 17:53:22

Hi,
What is the error when you are trying to book ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-06 14:40:44

cant make a booking from the site!!


InquiryId :  25826  InquiryType :  Magazines  DateAndTime :  2008-01-06 18:15:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 17:49:10

Hi,
What is the url that you are using?

Thank You
WorldVentures Team

Customer submitted at 2008-01-06 18:15:35

Why do I not have my ID. number or name on my worldventure page??


InquiryId :  25828  InquiryType :  Dreamtrips  DateAndTime :  2008-01-06 18:33:38  Status :  Replied and Resolved
Replied By Mike K at 2008-01-07 13:00:45

http://world.worldventuresdreamtrips.com/newdreamtrips/dtbanners.html Try that link, and hopefully it will take you to the Dreamtrips page.
Customer submitted at 2008-01-06 18:33:38

i am not getting my dream trip page, it show a picture of the amazon, please correct this


InquiryId :  25831  InquiryType :  Dreamtrips  DateAndTime :  2008-01-06 19:10:56  Status :  Replied and Resolved
Replied By Mike K at 2008-01-07 13:34:32

There would need to be one Dreamtrip member per cabin. So, if 8 cabins were needed, 8 of the people going would need to be Dreamtrip members.
Customer submitted at 2008-01-06 19:10:56

My brother wants to take all of our immediate family on a dream trip,it will be about 20 people and will need about 8 cabins, he is not a medmber but I am, can this be done


InquiryId :  25832  InquiryType :  Hotel  DateAndTime :  2008-01-06 19:59:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 20:16:56

Hi,
It will be updated this month.

Thank You
WorldVentures Team

Customer submitted at 2008-01-06 19:59:35

I am inquiring about the RCI opportunity that will be available, we are going to the adventura spa feb 27th & returning march 4th but wanted to book the RCI deal andy idea as to when that will be up and running?


InquiryId :  25834  InquiryType :  Existing Reservation  DateAndTime :  2008-01-06 20:54:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 20:15:40

Hi,
Please initiate a livechat with the travel department and you can speak to the agent.

Thank You
WorldVentures Team

Customer submitted at 2008-01-06 20:54:17

hi shiraz, I need to make my payment today ..


InquiryId :  25836  InquiryType :  Dot Com Site  DateAndTime :  2008-01-06 22:19:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:11:59

Hi,
Please login to your dot biz site and go to LTC link and then LTC home and you can find the LTC training and orientation there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 05:03:24

I have looked at your website and am still unable to find an application for the RTA tutorial package. Could you please forward me one or provide me with the specific link? Please let me know. Thank you, Blake Carr
Replied By Aruna A at 2008-01-06 17:38:13

Hi,
Please go to www.worldventures.com to get more information and details .

Thank You
WorldVentures Team

Customer submitted at 2008-01-06 22:19:14

To Whom It May Concern, I am interested in setting up my own affiliated online travel website powered by your search engine. I have been exploring the internet for this sort of opportunity and am excited about the potential income. Your presentation was intriguing and I would like to read some literature if you have some available to review the specifics of the LTC Package. Please get back to me as soon as possible and send me a PDF of the literature as well as an application. If you would rather mail me a hardcopy, I can provide you with my mailing address at a later date. Look forward to hearing from you. Best Regards, Blake Carr


InquiryId :  25847  InquiryType :  Dot Com Site  DateAndTime :  2008-01-07 01:41:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 17:14:52

Hi,
Please give your membership details including your member id , SSN and the mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 01:41:13

Could you please send me my website address and please let me know how I can refer it to others. I have tried to send it through refer my website link without success. Thank You, April Agee


InquiryId :  25851  InquiryType :  Existing Reservation  DateAndTime :  2008-01-07 03:16:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 20:13:28

Hi,
Do you have any email from WorldVentures ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 03:16:16

I made a reservation through this website for a hotel in or around Minneapolis, MN for 2-7-08 for one night. I do not remember the details. Please contact me with this information! This is my second request.


InquiryId :  25863  InquiryType :  Flight  DateAndTime :  2008-01-07 05:07:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 20:12:44

Hi,
When you try to book a reservation , you will be redirected to the vendor site and the whatever discounts are applicable on their site will be for you when you try to book there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 05:07:28

A customer asked me about senior discount on flights. Is this possible through worldventures?


InquiryId :  25864  InquiryType :  Magazines  DateAndTime :  2008-01-07 05:08:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-06 19:25:36

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 05:08:33

What do I need to do to cancel my membership so that I do not get billed on my credit card each month.


InquiryId :  25871  InquiryType :  Events  DateAndTime :  2008-01-07 09:20:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 18:37:39

Hi,
Please initiate livechat with the Client services department and an agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 09:20:03

Hello. I would like to learn how I can apply some of my Event Credits for the Las Vegas Convention. I attempted to register using the \'coupon code\' #R3DMCVS and it would not allow me to apply it without adding a credit card. Please call me to apply and confirm my enrollment for Las Vegas. It would be for my wife (Sharon Magpali) and I. Thank you! Eric Magpali


InquiryId :  25875  InquiryType :  Hotel  DateAndTime :  2008-01-07 14:49:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 21:21:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 14:49:40

I am looking for information on Skiing in Michigan. I do not see any resorts on our web site. Do we have any in MI? Please contact me. 810-417-1460 or djberry123@peoplepc.com


InquiryId :  25877  InquiryType :  Reactivation  DateAndTime :  2008-01-07 15:54:46  Status :  Replied and Resolved
Replied By Sunny at 2008-01-07 19:00:40

Hi
Please check this link : http://www.worldventures.biz/reps/viewrecap.html
Thank you
Worldventures Team
Replied By Sunny at 2008-01-07 18:58:00

Hi
Please check this link : http://www.worldventures.biz/reps/viewrecap.html
Thank you
Worldventures Team
Customer submitted at 2008-01-07 15:54:46

My ID card has expired. How do I get a new one? I am ready to sponsor someone, but from my site I cannot figure how to get him started


InquiryId :  25884  InquiryType :  Magazines  DateAndTime :  2008-01-07 17:15:30  Status :  Replied and Resolved
Replied By Sunny at 2008-01-07 19:08:06

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2008-01-07 19:05:52

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-01-07 17:15:30

I want to end my membership to world ventures rta and dreamtrips. thank you kevin j kruse


InquiryId :  25889  InquiryType :  Flight  DateAndTime :  2008-01-07 17:55:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 21:17:04

Hi,
Webfares keep changing in a matter of seconds. Only those fares which are available are displayed on the site.

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 17:55:31

I found a flight with the same airline that was less expensive on their website. Do match pricing?


InquiryId :  25890  InquiryType :  New Reservation  DateAndTime :  2008-01-07 17:55:46  Status :  Replied and Resolved
Customer submitted at 2008-01-07 17:55:46

HI, I emailed a couple of days ago and need some assistance and some questions answered about a reservation that I am trying to make. Please call at your earliest convenience as I will lose this RSVP if I don\'t get back to people soon. I rather talk in person please. THank you, Christine Hackstaff 530.227.0777


InquiryId :  25891  InquiryType :  New Reservation  DateAndTime :  2008-01-07 18:06:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 19:13:38

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 18:06:43

I am tryhing to book a flight and hotel for two people to and in Dubline from 15 January to 20 January and cannot get the commands to work for me -- can someone assist me?


InquiryId :  25893  InquiryType :  New Reservation  DateAndTime :  2008-01-07 18:17:56  Status :  Replied and Resolved
Replied By Sunny at 2008-01-07 18:42:55

Hi
Please come to our livechat selecting travel department and our agents will assist in solving your problems.
Thank you
Worldventures Team
Replied By Sunny at 2008-01-07 18:40:21

Hi
Please come to our livechat selecting travel department and our agents will assist in solving your problems.
Thank you
Worldventures Team
Customer submitted at 2008-01-07 18:17:56

HI, I emailed a couple of days ago and need some assistance and some questions answered about a reservation that I am trying to make. Please call at your earliest convenience as I will lose this RSVP if I don\'t get back to people soon. I rather talk in person please. THank you, Christine Hackstaff 530.227.0777


InquiryId :  25897  InquiryType :  Magazines  DateAndTime :  2008-01-07 18:45:51  Status :  Replied and Resolved
Replied By Sunny at 2008-01-07 16:57:26

Hi
You can contact us at our contact number : 972 805 9600
Thank you
Worldventures Team
Replied By Sunny at 2008-01-07 16:48:11

Hi
You can contact us at our contact number : 972 805 9600
Thank you
Worldventures Team
Customer submitted at 2008-01-07 18:45:51

Please send me a phone number so I can reach the corporate office for questions that I have.


InquiryId :  25902  InquiryType :  Magazines  DateAndTime :  2008-01-07 19:22:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 19:19:05

Hi,
Please delete all temporary files and cookies and try again.

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 19:22:59

This search does not make sense...I requested airfare from IAH to Juneau, Alaska plus hotel...your results gave me hotels in Anchorage & Fairbanks ??????


InquiryId :  25908  InquiryType :  Existing Reservation  DateAndTime :  2008-01-07 20:14:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 21:13:47

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 20:14:07

My fiance\' and I would like to book a cruise, but he does not have a passport. He is ACTIVE duty in the Marine Corps and always uses his military id to travel. 1. Is there an additional military discount on this cruise and 2. can he use his military id instead of a passport? Please email me a response or leave a message on my voice mail if I don\'t answer telephone. Thank you, Angel


InquiryId :  25912  InquiryType :  Group Reservation  DateAndTime :  2008-01-07 20:28:52  Status :  Replied and Resolved
Replied By Mike K at 2008-01-10 07:10:02

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-07 20:28:52

I NEED HELP WITH THE GROUP RESERVATION TO HAWAII 55 AND OLDER(10) ADULTS (7) CHILDRENS (5)


InquiryId :  25928  InquiryType :  Travel Commissions  DateAndTime :  2008-01-07 22:21:45  Status :  Replied and Resolved
Replied By Angela H at 2008-01-22 10:43:52

Dear Lisa, This booking should have appeared in your .com site right after it was booked. This booking was done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-07 22:21:45

Hello, I wanted to find out when items booked show up on your items booked on your site log? My friend Rueben Gonzales booked a cruise on my website yesterday and it is not showing up on items booked on your site. Please let me know when that will show up. Thank you for your help.


InquiryId :  25929  InquiryType :  Existing Reservation  DateAndTime :  2008-01-07 22:25:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 21:11:39

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 22:25:13

I am flying to go on a dream trip from Las Vegas to Bayonne, New Jersey (New York). What is the closest airport to fly into to be close to the cruise ship?


InquiryId :  25940  InquiryType :  Group Reservation  DateAndTime :  2008-01-07 23:10:51  Status :  Replied and Resolved
Replied By Mike K at 2008-01-09 06:13:54

We need a booking number for the Africa trip. With that number, we can look to see who it has been assigned to and can follow up. The Indianapolis trip is not a group,...since it\\\'s less than 20 people. You would need to book this one thru Powersearch.
Customer submitted at 2008-01-07 23:10:51

I have sent in two seperate group travel requests. 1st one to Africa for 30 people in Sept and the 2nd one is to Indianapolis, In for 10 people this month. What can I do to get some help and when can I ecpect it?


InquiryId :  25941  InquiryType :  Flight  DateAndTime :  2008-01-07 23:11:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 21:10:02

Hi,
The reason why we dont search on Southwest is because they does not allow any metasearch to search its website.

Thank You
WorldVentures Team

Customer submitted at 2008-01-07 23:11:52

why can\'t I get Southwest Airlines to appear on my flight search? Please let me know. Thank you. Diana


InquiryId :  25951  InquiryType :  New Reservation  DateAndTime :  2008-01-08 00:39:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 20:24:54

Hi,
These will be updated by this month.

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 00:39:18

I am looking for a Condo to rent in Durango. I was told we could access RCI properties. How do I do this. I am looking for a 5 bedroom house for Feb. 20-25 th. Charlotte Honeycutt 520)323-2237


InquiryId :  25954  InquiryType :  Dreamtrips  DateAndTime :  2008-01-08 00:50:06  Status :  Replied and Resolved
Replied By Mike K at 2008-01-08 07:37:05

For the Hawaii Dreamtrip, you would want to fly in to Kona International Airport (KOA). The room is a garden view, and will hold either 3 adults, or 2 adults w/2 children. For the Tortola Dreamtrip, I\\\'m told the best thing to do is fly into St. Thomas (STT is the airport code), take the Rowtan ferry to Tortola (last one leaves at 3:00 daily I think), then bus/taxie to the resort. Flying to Beef Island and then taxiing to the resort is another option (airport cose EIS). Robyn is coordinating the Tortola Dreamtrip...her direct email is r.gabbard@worldventures.com Larry is coordinating the Hawaii Dreamtrip, and his direct email is l.woodward@worldventures.com If you have additional questions about either trip.
Customer submitted at 2008-01-08 00:50:06

where do you fly into for the hawaii and the long bay british virgin islands DT and what type of room is it for both?


InquiryId :  25958  InquiryType :  Flight  DateAndTime :  2008-01-08 01:05:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 21:07:56

Hi,
We are checking on it. Please try later.

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 01:05:10

I am doing a search from BOS to LHR on 6/19/08 through 6/30/08 with 2 adults & 2 children roundtrip and your search engine is returning flights from BOS to CHI and then from CHI to LHR? Please fix. A.S.A.P. as I do not want my clients to stop using my website because of faulty searches.


InquiryId :  25961  InquiryType :  EarnVacations.com  DateAndTime :  2008-01-08 01:31:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-07 18:12:30

Hi,
The back office application retrieves information from a variety of sources. Any pages presented from the back office containing unique user data are secure. The lock does not appear at the bottom of the browser because the home page is not secure. However, you can right click on any of the pages and select properties to see if that page is secure. It will be identified as having SSL 128 encryption. Non secure web pages start with http://www Secure pages start with https://www

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 01:31:10

I am interested in signing up, however you are requesting my SS# as part of the application. My question is - how secure is your system, especially today with all this identity theft?


InquiryId :  25964  InquiryType :  Billing  DateAndTime :  2008-01-08 01:52:38  Status :  Replied and Resolved
Customer submitted at 2008-01-08 01:52:38

Please discontinue billing me monthly. I am discontinuing my membership with WV. Thank You Emery Clark


InquiryId :  25966  InquiryType :  Dreamtrips  DateAndTime :  2008-01-08 02:18:23  Status :  Replied and Resolved
Replied By Mike K at 2008-01-08 12:55:21

Your grand total will be 269.99...it is NOT per person. That\\\'s for 6 people total.
Customer submitted at 2008-01-08 02:18:23

I was wondering about the Disney World/Orlando trip. Is the cost per person? It reads that it is per room, but when booking it amounts to per person. I would like to know what the cost is please.


InquiryId :  25973  InquiryType :  Group Reservation  DateAndTime :  2008-01-08 03:42:38  Status :  Replied and Resolved
Replied By Mike K at 2008-01-10 07:12:09

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-08 03:42:38

I\'m needing to book 5 rooms with double beds for an extended stay in Southaven, Ms. or surrounding area. The check-in date will be 1/15/08 and the check-out date will be 2/5/08. The customer is only willing to pay $50.00 per night.


InquiryId :  25981  InquiryType :  Travel Commissions  DateAndTime :  2008-01-08 05:20:46  Status :  Replied and Resolved
Replied By Angela H at 2008-01-22 11:12:25

Dear Gregg, This booking was done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-08 05:20:46

i have booked 3 trips on my site and there is no record nor commission WCT797580824 WCT723779223 18319SY000789 Please verify Gregg Daniel


InquiryId :  25985  InquiryType :  compliance  DateAndTime :  2008-01-07 20:16:36  Status :  Pending
Customer submitted at 2008-01-07 20:16:36
Submit new ads, website content, URL not yet launched for approval
I would like to submit and get approval for the following as a ad in a small local shopping news paper.: Do you know someone that likes to travel? Do you think that they would like to travel AND get paid? If so, send them to: www.EarnVacations.com/globalescape


InquiryId :  25988  InquiryType :  New Reservation  DateAndTime :  2008-01-08 06:59:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 21:01:44

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 06:59:28

attempting to book travel from San to Germany from SAN the best rate keeps coming up from Travel Path but when the flight is selected it shows as sold out. There might be a problem with the vendor or world venture\'s website. date used was 03/13/08 - 03/23/08


InquiryId :  25990  InquiryType :  Existing Reservation  DateAndTime :  2008-01-08 09:35:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 22:04:28

Hi,
Please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 09:35:12

I want to confirm flight from Orlando Florida to Las Vegas Nevada this evening, Tuesday 1/8/08 for Russell Fulton.


InquiryId :  25991  InquiryType :  Magazines  DateAndTime :  2008-01-08 10:00:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 20:59:46

Hi,
Please clarify .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 10:00:21

send brouchre


InquiryId :  25994  InquiryType :  Existing Reservation  DateAndTime :  2008-01-08 10:44:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 22:04:08

Hi,
For air reservation , please contact airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 10:44:49

i need to know about my flight information. I purchased 2 tickets to go to hawaii and also a hotel reservation. I confirmed that my ticket was purchased but i need to know regarding the second ticket that is going to leave the after i leave for hawaii. can you help me with that???


InquiryId :  25996  InquiryType :  Dreamtrips  DateAndTime :  2008-01-08 15:05:24  Status :  Replied and Resolved
Replied By Mike K at 2008-01-08 09:01:15

The person handling that Dreamtrip is April. Email her and ask her if she has any openings, or a waiting list of any kind. a.devoe@worldventures.com
Customer submitted at 2008-01-08 15:05:24

I was wondering about the cruise that leaves New York in April. Is it all sold out? If so would it be possible to be put on a wait list in case there are any cancellations? Thank-you Andrea


InquiryId :  25997  InquiryType :  New Reservation  DateAndTime :  2008-01-08 15:10:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 20:54:52

Hi,
Only one person needs to be a member and the discounts are available for the member and sometimes for the spouse .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 15:10:44

If I have a family consisting of mother, daughter, grandmother and aunt soes this count as one membership? Only one person needs to ecome a member?


InquiryId :  26001  InquiryType :  Flight  DateAndTime :  2008-01-08 16:02:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 21:57:40

Hi,
We will surely look into this , but for flights, we are just providing you with the search engine with initial price display . So it depends upon the vendor site .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 16:02:30

I just did a search for a flight for 4 (2 adults & 2 children, ages 8 & 14) from BOS to LHR departing 6/19/08 and returning 6/30/08. I received a price on the World Ventures website of $491 per person. When I clicked on the book it link it took me to a website named travelpath and I found the same flight info and clicked on their book it link. After it calculated all of the taxes and fee,s the total came out to over $3,532.92. On the World Ventures website it puts the total at $1,964.00. I understand the taxes on international flights are more then domestic, but the max per round trip ticket should be $200 per person plus some miscellaneous taxes of $2.00 here and $3.00 there. There is no way there should be $1,568.92 in taxes for 4 tickets. I am not saying that World Ventures is the culprit here, but you might want to think twice about letting travelpath be one of the sites you search since they seem very shady with their pricing.


InquiryId :  26004  InquiryType :  Flight  DateAndTime :  2008-01-08 16:41:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 21:56:09

Hi,
Since it is a flight reservation, please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 16:41:47

I had a flight today but I received news that I wont be returning to my scheduled location. I was wondering if there was any way I could receive any kind of partial refund. Thanks, Shanieka E.


InquiryId :  26008  InquiryType :  New Reservation  DateAndTime :  2008-01-08 17:36:10  Status :  Replied and Resolved
Replied By Sunny at 2008-01-08 18:30:49

Hi
Please come to livechat selecting \\\\\\\\\\\\\\\'travel department\\\\\\\\\\\\\\\' and our agents will assist you. Thank you
Thank you
Worldventures Team
Replied By Sunny at 2008-01-08 18:28:12

Hi
Please come to livechat selecting \\\\\\\'travel department\\\\\\\' and our agents will assist you. Thank you
Thank you
Worldventures Team
Customer submitted at 2008-01-08 17:36:10

I was wondering what room I was booked for, it does not state this on my conformation.


InquiryId :  26011  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-08 17:52:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 17:12:53

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-01-28 22:57:26

I went onto Orbitz and there were non-stop flights available.
Replied By Aruna A at 2008-01-08 20:50:18

Hi,
Please give a general search and check if any non stop flights are available. If it is not displayed, it means the non stops may not be available with that search .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 17:52:37

I want a non-stop flight from MSP to MCO. I typed that in with 0 stops and ALL FLIGHTS were connecting. The 0 option is useless. Is there another way????


InquiryId :  26012  InquiryType :  Existing Reservation  DateAndTime :  2008-01-08 17:56:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 21:55:38

Hi,
The reservation is confirmed and the confirmation email has been sent to you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 17:56:12

I have booked a Hotel for Stephanie Marshall and I went to My Itinerary and it says Waiting for Confirmation. What does that mean? I booked it on Saturday the 5th. Please let me know whats going on. The Tracking number is: GRP1WN2Z8F22 Thanks


InquiryId :  26032  InquiryType :  New Reservation  DateAndTime :  2008-01-08 21:25:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 20:40:46

Hi,
You can use the powersearch toolbar or check the vacations tab .

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 21:25:09

Is there a quick tab where I can go right to the cheapest hotel-flight-rental car packages, etc?


InquiryId :  26057  InquiryType :  Existing Reservation  DateAndTime :  2008-01-08 23:59:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 21:49:44

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thank You
WorldVentures Team

Customer submitted at 2008-01-08 23:59:44

I wish to cancel my membership and the auto pay from my bank account. I am just not doing anything with this business and want to stop monthly payments. Thanks, Ron Kemper


InquiryId :  26058  InquiryType :  Flight  DateAndTime :  2008-01-09 00:07:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 21:48:15

Hi,
Please initiate livechat with the travel department and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 00:07:44

I\'m interested in booking a dream trip for the Tortola Dreamtrip. If I\'m flying out of Orlando, what airport do it fly to?


InquiryId :  26062  InquiryType :  compliance  DateAndTime :  2008-01-08 14:43:19  Status :  Pending
Customer submitted at 2008-01-08 14:43:19
Submit current ads, website content, URL for review and approval
www.memberofworldventures.blogspot.com


InquiryId :  26068  InquiryType :  Group Reservation  DateAndTime :  2008-01-09 01:22:38  Status :  Replied and Resolved
Replied By Mike K at 2008-01-09 06:03:45

You would need to book this on Power Search, and you should be given the option of doing a deposit.
Customer submitted at 2008-01-09 01:22:38

I am trying to book 6 people on a cruise. Do we need to pay the total fee or is there a deposit that can be made?


InquiryId :  26070  InquiryType :  Existing Reservation  DateAndTime :  2008-01-09 01:29:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 21:46:12

Hi,
Please contact the airlines directly and refer your confirmation number .

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 01:29:36

Checking on confirmation for flight just booked


InquiryId :  26071  InquiryType :  Hotel  DateAndTime :  2008-01-09 01:41:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-08 21:45:39

Hi,
The IATA number is mentioned in the Agent letter of verification .

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 01:41:52

I am trying to help my friends come to Las Vegas and stay for several days, February 15 thru 18, 2008. What is the World Ventures IATA Number?


InquiryId :  26072  InquiryType :  Existing Reservation  DateAndTime :  2008-01-09 01:49:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-09 18:28:34

Hi,
Yes, you will get discounts for Disney .Please contact disney directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 01:49:10

Are we able to get discount tickets to the Disney attractions in Florida? Can you give me the price list?


InquiryId :  26074  InquiryType :  Existing Reservation  DateAndTime :  2008-01-09 02:21:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:26:17

Hi,
If you are unable to upload, please send an email to photosend@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 04:14:59

JPEG
Replied By Aruna A at 2008-01-08 21:44:09

Hi,
In which format are you trying to upload ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 02:21:42

Could you please tell me what format my pictures must be in to upload to our .com website. I keep getting a message telling me none of my pictures are in the correct format.


InquiryId :  26076  InquiryType :  Dreamtrips  DateAndTime :  2008-01-09 02:35:49  Status :  Replied and Resolved
Replied By Mike K at 2008-01-09 05:29:03

The Cozumel Dreamtrip with air flies out of Dallas/FW International airport. The Cozumel Dreamtrip without air included can originate from whereever is most convenient for you.
Customer submitted at 2008-01-09 02:35:49

For the June Cozumel Dream Trip, including air. Where does the air transportation originate? I live in Arkansas, could the transpotation originate in Little Rock?


InquiryId :  26087  InquiryType :  Billing  DateAndTime :  2008-01-09 03:56:45  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-12 09:10:47

We are not showing that you have a recurring magazine order. To cancel Earn Vacations, please contact them at 949-916-4365.
Customer submitted at 2008-01-09 03:56:45

I would like to cancel my magazine subscription.and also my earn vacations website. Please let me know how to accomplish this. thank you


InquiryId :  26095  InquiryType :  Events  DateAndTime :  2008-01-09 06:50:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-10 18:35:46

Hi,
If you need refund, please contact our customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-01-10 21:22:09

Thank You! I did that and was told after the request was recieved that I needed to speak with a coorprate rep. about a refund vise a credit. I know that is not regular practice, but I am in the military and have duty. I was not supposed to have to work but I have no option. I was told that under the circumstances with the military and all that you may make an exception. Thanks for your time on this matter. I CAN submit proof of duty for this weekend from my current duty station.
Replied By Aruna A at 2008-01-08 21:12:17

Hi,
Please login to your dot biz and go to events link and then events credit and cancel the event there. You can use this as a credit for the next event that you may want to attend.

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 06:50:06

I will be unable to make the training in LA this weekend. I used my credit card and unfortunately need to cancel. What is the process to cancel and who do I need to speak with? I truley appologise for any inconvienience.


InquiryId :  26101  InquiryType :  Magazines  DateAndTime :  2008-01-09 15:49:09  Status :  Replied and Resolved
Customer submitted at 2008-01-09 15:49:09

We want to book 1 indoor cabin in the ship Pride Of Aloha, departing 5/11/2008 from Honolulu


InquiryId :  26102  InquiryType :  Flight  DateAndTime :  2008-01-09 15:59:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-09 18:28:58

Hi,
Please use the powersearch to get the best deals available.

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 15:59:31

need help booking cheapest roundtrip non-stop flight for 2 people


InquiryId :  26114  InquiryType :  Dreamtrips  DateAndTime :  2008-01-09 18:21:48  Status :  Replied and Resolved
Replied By Mike K at 2008-01-09 11:47:03

The price is for a package, so unfortunately, it can\\\'t be altered for someone who might live in the area and not need the transfers to and from the hotel.
Customer submitted at 2008-01-09 18:21:48

I want to sign up a group for the SF Dreamtrip March 14th - 17th. Some of my new members live in that area. Is the price discounted any more if they do not need airport transfers to the hotel? Thanks, Colleen


InquiryId :  26129  InquiryType :  Existing Reservation  DateAndTime :  2008-01-09 20:14:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-09 18:23:32

Hi,
Please iniiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 20:14:10

I\'ve already made a deposite on this curise. My booking number is 3V60D0. How can I purchase the remainder via this site. My reservation was at a better price. Thanks for your help


InquiryId :  26144  InquiryType :  Existing Reservation  DateAndTime :  2008-01-09 22:48:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-09 18:21:30

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 22:48:13

Help!! I booked two on a cruise and I need to book the children of the family. THe computer will not take the reservation since they aren\'t 18. What do I do? Also, I wanted connecting rooms but they are not offered.


InquiryId :  26149  InquiryType :  New Reservation  DateAndTime :  2008-01-09 23:16:28  Status :  Replied and Resolved
Replied By Sunny at 2008-01-09 23:27:48

Hi
You need to go to your .com site and give a search and submit the booking request. Our online agents will help you via livechat if you have any doubt.
Thank you
Worldventures Team
Replied By Sunny at 2008-01-09 23:24:13

Hi
You need to go to your .com site and give a search and submit the booking request. Our online agents will help you via livechat if you have any doubt.
Thank you
Worldventures Team
Customer submitted at 2008-01-09 23:16:28

how do you book on internet?


InquiryId :  26151  InquiryType :  Existing Reservation  DateAndTime :  2008-01-09 23:48:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-09 18:04:39

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-09 23:48:10

Can I book a vacation (flight/hotel) to Cancun without a passport?


InquiryId :  26158  InquiryType :  New Reservation  DateAndTime :  2008-01-10 00:50:50  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-10 19:06:09

If you are trying quick reservation or compare website link to find a quote.

Thank You
WorldVentures Team
Customer submitted at 2008-01-10 00:50:50

I am trying to reserve a rental car in Albuquerque,New Mexico and i can not get the search to produce any results


InquiryId :  26159  InquiryType :  Flight  DateAndTime :  2008-01-10 00:57:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-09 18:04:02

Hi,
Please give the city name and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-10 00:57:18

looking for flights for 5 pepole from DTW to jordan international flight.


InquiryId :  26187  InquiryType :  Billing  DateAndTime :  2008-01-10 04:14:21  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-25 17:21:42

I have refunded both your November and December payments to the credit card used for the payments. Total amount refunded $79.88
Customer submitted at 2008-01-21 14:52:53

Good Morning Sean, Dont mean to be a nag but I wanted to know if the charges for Nov and Dec will be refunded to my AMEX because: 1. I was told by a male representative from your company that my membership was canceled. 2. If you check my records I haven\'t used any of the services from the company during and before the time of those charges 3. I have followed up and been on hold with your company on serval occasions to work at resolving this matter occording to your companies policies and its not right that I get penalized with charges that should have never been charged to my card in the first place. Sean if you don\'t have the autonomy to refund these charges, providing me with a name and telephone number would greatly be appreciated. Thanks so much for your time and attention in this matter. Diane Oliver Former Client CC:BBB
Replied By Sean Wilson at 2008-01-12 08:49:52

Your last payment was drafted on 12/3/07. Your payment in January was not processed.
Customer submitted at 2008-01-12 02:13:36

Thank you Sean Will the current charges on my CC be refunded as well?
Replied By Sean Wilson at 2008-01-10 20:29:09

Per your request, we have cancelled your account. We have also deactiavated your recurring payment so no further charges will be deducted from your account.
Customer submitted at 2008-01-10 04:14:21

I waited on the phone 2 hours today trying to get assistance with canceling my account. I thought The deactivation of this account was taken care of but obviously it was not. Therefore I need assistance with deactivating this account and refunding my method of payment on file. I had difficulty getting in my back office the first time I tried to cancel my membership in October. Thats when one of your representatives tried to assist me over the phone with closing this account. Thank you for your assistance Diane Oliver


InquiryId :  26194  InquiryType :  Commissions  DateAndTime :  2008-01-10 04:51:45  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-10 20:25:04

A check was mailed to the address we have on file on 11/14/07 in the amount of $100 for the enrollment bonus for Donna Tribble. Please feel free to contact us at 972-985-6841 if you have further questions or concerns. Thanks, Client Services - World Ventures
Customer submitted at 2008-01-10 04:51:45

see if you forwarded commision that i signed uo by the name of donna tribble in late november .... respectfuully,sim concepcion


InquiryId :  26200  InquiryType :  Group Reservation  DateAndTime :  2008-01-10 05:26:37  Status :  Replied and Resolved
Replied By Mike K at 2008-01-10 07:18:49

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-10 05:26:37

my brother and his family has attempted to book a group reservation or get some information on a red river new mexico cabin and has not a response back. is there a typical protocol that they need to follow, they did fill out the group res. info. thank u for the assistance. ricardo villarreal


InquiryId :  26204  InquiryType :  New Reservation  DateAndTime :  2008-01-10 08:22:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-10 18:54:35

Hi,
You need to be referred by a person who is already a member with WorldVentures.

Thank You
WorldVentures Team

Customer submitted at 2008-01-10 08:22:49

Hi Ralph, I\'m looking to become an affiliate


InquiryId :  26215  InquiryType :  Group Reservation  DateAndTime :  2008-01-10 17:11:48  Status :  Replied and Resolved
Replied By Mike K at 2008-01-10 07:19:47

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-10 17:11:48

Hello I am having trouble booking a group travel to Hawaii, multi destinations. I certainly need some assistance, this is my first group booking and I am having some \'head scratching\' moments.


InquiryId :  26217  InquiryType :  Hotel  DateAndTime :  2008-01-10 17:28:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-10 18:12:52

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-10 17:28:49

I would like to add an additional room to my reservation. How can I do that?


InquiryId :  26219  InquiryType :  Billing  DateAndTime :  2008-01-10 17:53:12  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-10 20:00:02

Hello Stephen, We received your inquiry regarding the duplicate magazine order. Unfortunately, there is no way to stop the magazine shipment at this time. Once you receive the magazines, please either deny shipment of one of the orders or return one of the orders. Once we have received the magazines back, we can then apply the refund to your credit card. If you have any further questions or concerns, please feel free to contact us at 972-985-6841. Thanks, Member Support - World Ventures
Customer submitted at 2008-01-10 17:53:12

I was billed twice for my monthly magazine subscription. This is the first time this has happened, and I need it refunded. I inquired about the possibility of this happening yesterday when the subscription showed \"pending\" twice in my account, but I was assured by Ray in tech online support that it would not post that way. But IT DID. I need this second payment refunded asap as it may compound into additional problems in my account. Thank you.


InquiryId :  26221  InquiryType :  Travel Commissions  DateAndTime :  2008-01-10 18:02:28  Status :  Replied and Resolved
Replied By Angela H at 2008-01-14 08:02:33

Dear Minerva, This booking was done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-10 18:02:28

There was a booking on my website and did not appear as a booking: Trip ID is 473329767331


InquiryId :  26222  InquiryType :  Hotel  DateAndTime :  2008-01-10 18:05:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-10 18:12:26

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-10 18:05:33

I would like to know the cost to add an extra room to my existing reservation: Trip ID 473329767331. Also does that Hotel include breakfast


InquiryId :  26232  InquiryType :  Dreamtrips  DateAndTime :  2008-01-10 20:14:09  Status :  Replied and Resolved
Replied By Mike K at 2008-01-11 06:44:43

Aprils email address is a.devoe@worldventures.com You might contact her directly.
Customer submitted at 2008-01-10 20:14:09

Hi April, I wrote yesterday inquiring about our cruise and I haven\'t heard from anybody yet. Could someone answer me please. Thanks, Jeremiah Parra


InquiryId :  26241  InquiryType :  Travel Commissions  DateAndTime :  2008-01-10 20:56:27  Status :  Replied and Resolved
Replied By Angela H at 2008-01-14 08:19:06

Dear Caroline, This booking was done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-10 20:56:27

I booked a vacation in november to las vegas for jan 2nd to the 7th. Now that Im back I looked in the back office and I looked where it says you can see bookings from your site and there is still nothing there. Do I need to wait longer? or should it be there since I already took the trip?


InquiryId :  26255  InquiryType :  New Reservation  DateAndTime :  2008-01-10 22:27:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-12 00:16:40

Hi,
What is the error when you are trying to book ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-10 22:27:12

I can not purchase a flight I would like some assistance.


InquiryId :  26261  InquiryType :  Existing Reservation  DateAndTime :  2008-01-10 23:08:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-10 18:10:56

Hi,
May I know the browser that you are using ? If you using IE , please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-10 23:08:26

I can\'t print flight listings. I keep getting Microsoft error messages. I need to print up options for my boss so he can select his choices. Is there anything I can do to force print? Margo


InquiryId :  26274  InquiryType :  Magazines  DateAndTime :  2008-01-11 01:49:38  Status :  Replied and Resolved
Replied By Sunny at 2008-01-10 17:59:16

hi
Log into your .biz site, chrisruiz.worldventures.biz with member id# 895607 and password 12345
Thank you
Worldventures Team
Replied By Sunny at 2008-01-10 17:59:12

hi
Log into your .biz site, chrisruiz.worldventures.biz with member id# 895607 and password 12345
Thank you
Worldventures Team
Customer submitted at 2008-01-11 01:49:38

i forgot all my log information. Could you please send me my information. Thank you Christopher Ruiz.


InquiryId :  26276  InquiryType :  Billing  DateAndTime :  2008-01-11 02:00:06  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-10 19:24:22

Per your request, we have cancelled your membership. We have also deactivated your recurring payment so no further charges will be made from your account.
Customer submitted at 2008-01-11 02:00:06

Is there a way to CANCEL the membership in its entirely? I want to discontinue the WorldVentures Membership; BOTH the RTA and DreamTrips memberships. Thanks!


InquiryId :  26278  InquiryType :  Travel Commissions  DateAndTime :  2008-01-11 02:36:55  Status :  Replied and Resolved
Replied By Angela H at 2008-01-18 12:11:51

Dear Dan, I have researced your travel commissions account. I found both of these bookings, however, we have not received the commissions from the vendor. If you could please fax me a copy of the email confirmations for these bookings it will helpout in contacting the vendor to see about getting these commissions. If you no longer have the email confirmations then please provide me with the billing information as far as phone numbers and area codes for each booking. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-11 02:36:55

I booked travel on my website and have not yet received the commissions as far as I can tell. The first booking was in 7/07 and the second was in 10/07. Is this commission something that is paid by direct deposit and, if so, does it show up as part of my commissions that are tracked in my dot biz back office reports? Thanks. Dan McDyer


InquiryId :  26280  InquiryType :  Travel Commissions  DateAndTime :  2008-01-11 02:43:08  Status :  Replied and Resolved
Replied By Angela H at 2008-01-14 10:25:37

Dear Sara, These bookings were done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-11 02:43:08

I have had two bookings on my site, however when I click on the link for show bookings from my website, there are no bookings shown. I am just curious what I am doing wrong


InquiryId :  26282  InquiryType :  New Reservation  DateAndTime :  2008-01-11 03:11:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 18:20:05

Hi,
All the new offers will be updated soon on the website .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 03:11:56

Where can I find the \"Vacation Outside the Box\" that the video says we have????


InquiryId :  26284  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-11 03:28:04  Status :  Replied and Resolved
Replied By Sunny at 2008-01-13 18:45:24

Hi
Right now we do have any such feature but will be added shortly.
Worldventure Team
Replied By Sunny at 2008-01-13 18:44:40

Hi
Right now we do have any such feature but will be added shortly.
Worldventure Team
Customer submitted at 2008-01-13 04:29:40

were d i go within the back office to see how my business is going such as the downline. thanks shalyn patterson
Replied By Sunny at 2008-01-10 18:04:34

Hi
your login member id# is 913550 and password is 123456.
Thank you
Worldventures Team
Replied By Sunny at 2008-01-10 18:04:21

Hi
your login member id# is 913550 and password is 123456.
Thank you
Worldventures Team
Customer submitted at 2008-01-11 03:28:04

i joined as a dream trip member and i never received any login information such as user id or password. i was wanting to know if i may have that information sent to me in an email please. thanks shalyn patterson


InquiryId :  26286  InquiryType :  Group Reservation  DateAndTime :  2008-01-11 03:39:48  Status :  Replied and Resolved
Replied By Mike K at 2008-01-11 11:29:47

1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-11 03:39:48

Hi Debbie I need reservations for 46 people for Las Vegas in August,2008. Check in is Sunday Aug.03 and check out is Wednesday Aug.06. Hotel preference is FitzGeralds or Golden Nugget Downtown Las Vegas. They will need 17 King rooms with 2 people per room and 5 double rooms with 3 people in two of those rooms and 2 people in the other three rooms. They will need Airfare and Hotel for 42 people and HOTEL ONLY for 4 people. The total is 46 reservations. Thanks Brenda


InquiryId :  26288  InquiryType :  Magazines  DateAndTime :  2008-01-11 03:47:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 23:27:21

Hi,
You need to login to your dot biz site and go to the Marketing link and then Magazines, click on the magazine dashboard and make the status inactive there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 03:47:53

I would like to cancel my magazine subscription and I can\'t find where or how to do this anywhere on the site. Please let me know. If I can change me subscription to the new magazine instead, then I would do that. But please let me know what I can do. Thanks


InquiryId :  26292  InquiryType :  New Reservation  DateAndTime :  2008-01-11 04:13:46  Status :  Replied and Resolved
Replied By Sunny at 2008-01-10 18:28:16

Hi
You may please give a search giving the nearest city and you will get the result.
Thank you
Worldventures Team
Replied By Sunny at 2008-01-10 18:28:09

Hi
You may please give a search giving the nearest city and you will get the result.
Thank you
Worldventures Team
Customer submitted at 2008-01-11 04:13:46

I am looking for a hotel in Lancaster, CA, but it keeps giving me hotels in Lancaster, PA.


InquiryId :  26294  InquiryType :  Flight  DateAndTime :  2008-01-11 04:25:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:27:34

Hi,
What is the error when you are trying to make the reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 04:25:37

I am unable to process a flight reservation.


InquiryId :  26295  InquiryType :  Group Reservation  DateAndTime :  2008-01-11 04:27:25  Status :  Replied and Resolved
Replied By Mike K at 2008-01-18 07:01:54

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-11 04:27:25

Hi Debbie It\'s Brenda again, would you please send me a price list for a 5-7 day cruise from Galveston, Texas in JUNE or JULY 2009? It\'s for a family reunion. I\'m not sure at this point how many will be going. Thanks


InquiryId :  26297  InquiryType :  Dot Com Site  DateAndTime :  2008-01-11 04:59:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 23:28:20

Hi,
Please give the membership details including the SSN and the member id and we will check it up for you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 04:59:22

Hello, my website link to jvwtravel.worldventures.biz does not work properly. The link take you to joannwilliams.worldventures.biz to a website owne by Celesta Kuo. Please fix this error as soon as possible. Thank you.


InquiryId :  26299  InquiryType :  New Reservation  DateAndTime :  2008-01-11 06:04:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 23:30:09

Hi,
Please reconfirm the card details and try with a new search .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 06:04:10

I am in the middle of making a reservation, and the first time I typed in the longer (and incorrect) American Express number-then a message popped up telling me of my error, and when I located the correct number the 4 digit one and clicked confirm then same message popped up telling me the same even though I have now typed in teh correct number.


InquiryId :  26300  InquiryType :  Existing Reservation  DateAndTime :  2008-01-11 06:12:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:23:35

Hi,
If it is an air reservation , please contact the airlines directly to make the changes.

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 06:12:48

I made a reservation earlier today, and was unaware that I could make it leaving from my home town. Is it possible to change it without paying a penalty? I live in Arcata, yet made the reservation leaving from San Francisco on January 31.


InquiryId :  26303  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-11 07:28:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 23:33:29

Hi,
Please reconfirm your membership details with SSN and mailing address and we will send you the password . Also ,once you login to your dot biz site , please click on Support link and go to My profile and you can change the email address there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 07:28:29

I am Inelda Newman; my travel site is 872110-1. I don\'t remember my password. There is a problem, my email has changed. It is ( nelly57@embarqmail.com ) Please help me. Thank you


InquiryId :  26308  InquiryType :  EarnVacations.com  DateAndTime :  2008-01-11 15:10:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 23:09:24

Hi,
May I know your inquiry >?

Thank You
WorldVentures Team

Replied By Aruna A at 2008-01-11 23:08:27

Hi,
May I know your inquiry >?

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 15:10:57

Hola! Informacion


InquiryId :  26312  InquiryType :  Existing Reservation  DateAndTime :  2008-01-11 15:49:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:24:38

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 15:49:53

I need to know if reservation code 2v58n0 is good to go. My family is leaving on a cruise January 13 and I have not yet received the cruise documents. I have listed my email and phone so that I may assist them in completing the process.


InquiryId :  26315  InquiryType :  Magazines  DateAndTime :  2008-01-11 17:03:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 23:14:29

Hi,
Please let us know your query , if any .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 17:03:06

123Greetings.com ad proposal Hi, I want to make sure you have our 123Greetings.com media kit (attached). We’re offering right now aggressively-priced test packages. We’re ranked as a Top 300 Comscore website year-round. In peak holiday seasons we’re in the Top 100. At Valentine’s Day we peak at 80. And we now can serve video ads. We are an extremely active family destination site displaying over 6 billion advertising impressions worldwide annually. Our demographic is over 60% female and we establish a strong emotional association just by the very nature of our offering. Imagine the call to action we build with our birthday, Christmas, Valentine’s Day etc. greeting cards. And we send out millions. We’re one of the last truly free great sites. With over 2,000 events generating over 130 million e-cards per year, we are an effective tool on a daily basis. We interact emotionally with millions on holidays and on Valentine’s Day. Reaching 275,000,000 uniques internationally with our positive emotional association, there has to be something for us to do together. I am always available to answer any questions. I’ll touch base with you in a few days. Finest regards, Steve Feld Sales Manager 123Greetings.Com, Inc. steven@123Greetings-Inc.com http://www.123greetings.com/facebook (212) 246-0044 x17 c-917-880-0393


InquiryId :  26316  InquiryType :  Dreamtrips  DateAndTime :  2008-01-11 17:24:09  Status :  Replied and Resolved
Replied By Mike K at 2008-01-11 07:48:50

If you get an error message on the forst attempt, trya a second, possibly a third time. Sometimes it won\\\'t recognize you on the first attempt.
Customer submitted at 2008-01-11 17:24:09

having trouble logging in to dream trips pricing


InquiryId :  26321  InquiryType :  Existing Reservation  DateAndTime :  2008-01-11 18:29:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:34:35

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 18:29:00

trying to get info on tickets for cruise, Carnival booking number 3SM454 customer still has not received and cruise departs 26 Jan 2008. Also need to set up transfer from cruise back to airport.


InquiryId :  26328  InquiryType :  Flight  DateAndTime :  2008-01-11 20:19:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:37:18

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 20:19:52

I need someone to contact me as soon as possible. I just had a bad expierence trying to book a flight for a new client. She did not provide the same address that would match the credit card provided for payment.It caused us to run into some issues. Please contact me so I can provide this client with a satisfactory booking. I can be reached @ 505-898-4653 or 505-991-0709. Thank you, Anita Perea


InquiryId :  26331  InquiryType :  Existing Reservation  DateAndTime :  2008-01-11 21:01:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:30:10

Hi,
Different cruise have different policies. Once you sign up please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 21:01:21

I am interested in signing up. I had a quick question about your refund policy when i book a trip for the cruise in march. i might be changing jobs so i need to know this asap!!


InquiryId :  26332  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-11 21:02:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:58:59

Hi,
Thank you for your suggestion . We will surely look into it .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 21:02:57

Please provide a link to recreational vehicle rentals. This market should be really looking for business now with the fuel prices as they are. Weekend excursions in such a vehicle are perfect for families.


InquiryId :  26340  InquiryType :  Magazines  DateAndTime :  2008-01-11 22:23:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 22:44:16

Hi,
Please reconfirm your SSN and mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 22:23:30

I was trying to book a dream trip when i realized that i misplaced both my ID and password. Please help


InquiryId :  26341  InquiryType :  Existing Reservation  DateAndTime :  2008-01-11 22:24:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:31:59

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 22:24:14

Hi David, We spoke on Tuesday and I explained that due to my financial situation I will not be able to go on the Botswana Safari in March. I am having some trouble receiving messages on my cell phone (516-532-3014) perhaps you could email me about my deposit. Thank you so much. Regards, ~Elise Martino


InquiryId :  26344  InquiryType :  Existing Reservation  DateAndTime :  2008-01-11 22:33:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:32:17

Hi,
May I know your inquiry ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-11 22:33:42

Hi - Is this Brenda herself?


InquiryId :  26356  InquiryType :  New Reservation  DateAndTime :  2008-01-12 00:54:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:40:46

Hi,
Please use the powersearch in the dot com site and you will get the best deals available

Thank You
WorldVentures Team

Customer submitted at 2008-01-12 00:54:36

I NEED TO BOOK A FLIGHT TO DUBAI FOR 4 PEOPLE. PLEASE GIVE ME A CALL.


InquiryId :  26362  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-12 03:07:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 22:32:55

Hi,
If you are using IE ,please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-12 03:07:21

I am able to log on to my back office, but I am unable to navigate around. Please advise, Lisa


InquiryId :  26363  InquiryType :  Magazines  DateAndTime :  2008-01-12 03:13:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 22:38:17

Hi,
Is it a one time order or a recurring one ? Also , did you order magazines online?

Thank You
WorldVentures Team

Customer submitted at 2008-01-12 03:13:02

Greetings, I ordered my magazines a week or two before Christmas and have not received them. Thank you for looking into this for me! Sincerely, Gil C. Montalvo, Jr. Customer/Rep ID: 909993


InquiryId :  26365  InquiryType :  Dreamtrips  DateAndTime :  2008-01-12 04:05:56  Status :  Replied and Resolved
Replied By Mike K at 2008-01-14 08:06:56

When you get to the screen where the movie is playing, look to the left side of the screen. You\\\'ll see a spinning globe, a calendar, and a box under that. Click the second box under the globe, and that will take you to the list of current Dreamtrips that are available.
Customer submitted at 2008-01-12 04:05:56

Ineed a list of up coming dreamtrips. Whenever I click on a dreamtrips icon I get sent to the movie, not what is available.


InquiryId :  26370  InquiryType :  Existing Reservation  DateAndTime :  2008-01-12 06:16:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:17:57

Hi,
Is it an air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-12 06:16:06

please cancel confirmation #22595105


InquiryId :  26371  InquiryType :  New Reservation  DateAndTime :  2008-01-12 06:24:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:38:58

Hi,
Please send an email to group@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2008-01-12 06:24:28

need 15 rooms in Oahu for June...not interested in doing the \"Group Booking\" dance. Just phone me. Louie Frias 884025 702.400.6515


InquiryId :  26373  InquiryType :  Existing Reservation  DateAndTime :  2008-01-12 07:06:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-11 21:18:41

Hi,
Please contact the airlines directly to reconfirm your reservation . You can check the about the boarding pass also.

Thank You
WorldVentures Team

Customer submitted at 2008-01-12 07:06:59

How do I confirm my reservations? Do I need to print my boarding pass before my flight?


InquiryId :  26385  InquiryType :  Group Reservation  DateAndTime :  2008-01-12 17:12:51  Status :  Replied and Resolved
Replied By Mike K at 2008-01-18 07:04:27

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-12 17:12:51

I need to book in and compare the prices. We want a direct flight from LaX to Cancum for 4 People direct flight on Delta or American. We want to stay at the Moon Palace Hotel &spa; resort. Thre ara 2 other people flying from Fresno CA to Cancun. We want to know price first , so we can compare. I am new at this and I am having difficulty with the website. my email address is minasells@yahoo.com also email same info to gladyshl@verizon.net. The dates are departing July 18 at 10.am. Returning from Cancun on July 24, at 5:p.m.


InquiryId :  26391  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-12 18:40:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 18:30:40

Hi,
It needs to be JPEG format . If you are still unable to upload the photo, please send it to photosend@worldventures.com

Thank You
WorldVentures Team

Customer submitted at 2008-01-12 18:40:01

I\'m having probelm uploading a picture...what is the format that it needs to be in? It seems to not accept mine although I have never had a problem uploading on other websites


InquiryId :  26393  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-12 19:02:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 18:33:35

Hi,
Do you want to become an agent with WV ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-12 19:02:21

I want info on getting a Travel Associate degree online thru your company


InquiryId :  26396  InquiryType :  Existing Reservation  DateAndTime :  2008-01-12 19:09:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:25:33

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank you
Worldventures Team.

Customer submitted at 2008-01-12 19:09:38

I have asked that our membership number 890372 - Phillip and/or MaryAnn Shelton be cancelled. I am notifying my credit card company of this cancellation. DON\'T CALL - THIS IS A FINAL DICISION


InquiryId :  26401  InquiryType :  Dreamtrips  DateAndTime :  2008-01-12 20:26:56  Status :  Replied and Resolved
Replied By Mike K at 2008-01-14 11:16:58

Disney World is not included. The 269.99 is for accomodations for up to 6 people total to stay at the Bahama Bay Resort from May 18-22. Any outside attraction are not part of the package.
Customer submitted at 2008-01-12 20:26:56

i\'d like to know are we getting something in disney world for the orlando dreamtrip? or is it just the bahama bay resort for $269.99 And also are kids free because when i put in my member # & try to book the trip it says \"0\" dollar amount for child.


InquiryId :  26405  InquiryType :  Commissions  DateAndTime :  2008-01-12 21:43:55  Status :  Replied and Resolved
Replied By Angela H at 2008-01-22 11:40:13

Dear Stephanie, This booking was done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Unfortunately the travel industry does not pay out commissions on airfare so you will not be receiving a commission for that booking. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-12 21:43:55

Just booked a cruise and airfare from my website for a friend. I realize I won\'t get commission until they complete the trip, however, I don\'t see the trip listed anywhere in my booked trips. The confirmation number is 8995901 for the cruise and 778279676889 for the airfare


InquiryId :  26410  InquiryType :  Travel Commissions  DateAndTime :  2008-01-13 00:32:42  Status :  Replied and Resolved
Replied By Angela H at 2008-01-22 11:42:33

Dear Jose, WorldVentures has started using a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Replied By Angela H at 2008-01-22 11:42:05

Dear Jose, WorldVentures has started using a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-13 00:32:42

I have had more purchases on this website that are not being entered or accounted for. Please perform a research and advise.


InquiryId :  26416  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-13 04:39:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:54:34

Hi,
You need to login with the same member id and password to relogin and see the member prices.

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 04:39:22

How do I login to see member prices?


InquiryId :  26419  InquiryType :  Existing Reservation  DateAndTime :  2008-01-13 05:33:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:19:10

Hi,
Please let us know the url ,login and the password that you are using.

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 05:33:38

I am not able to login to this website. My member # is 900523 is not recognized on this site. I am able to sign in on the .biz site.


InquiryId :  26420  InquiryType :  Group Reservation  DateAndTime :  2008-01-13 06:04:26  Status :  Replied and Resolved
Replied By Mike K at 2008-01-18 07:06:49

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-13 06:04:26

I\'m researching cruises for approx 14 - 18 people - looking for 5 day cruise to either Hawaii, Vancouver or Mexican Riviera over next Christmas (Thurs 12/25). How do I learn about each of the cruiselines and which are best? How do I find out how many can comfortably sleep in 1 cabin?


InquiryId :  26425  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-13 12:52:17  Status :  Replied and Resolved
Replied By Sunny at 2008-03-13 21:15:02

Hi
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUNDS Form online.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-13 21:14:36

Hi
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUNDS Form online.
Thank you
Worldventures Team
Customer submitted at 2008-01-15 16:48:18

How do I get my refund for the credit card charge for a RTA card that has never been delivered to me? Wilma Moore-Black
Replied By Sunny at 2008-01-13 17:43:18

Hi
login to your .biz back office, you will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on LTC--->LTC HOME. In the next page scroll down till RTA card status and there below your photo you will see the link for agent verification letter.
Thank you
Worldventures Team
Replied By Sunny at 2008-01-13 17:42:52

Hi
login to your .biz back office, you will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on LTC--->LTC HOME. In the next page scroll down till RTA card status and there below your photo you will see the link for agent verification letter.
Thank you
Worldventures Team
Customer submitted at 2008-01-13 12:52:17

I recently paid for a new RTA card, in about Nov 2007. I charged it on my credit card and have not gotten a new card. Furthermore I saw in a newsletter cards will not be used and that RTAs are to print a letter for RTA verification. Please tell where to find this letter. I am at a hotel and need my verification.


InquiryId :  26427  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-13 16:09:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-20 17:34:56

Hi,
Did you signup already as a member through the person known to you ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-21 03:11:37

i was refered it was sajous
Replied By Aruna A at 2008-01-13 17:52:15

Hi,
You need to be referred by a person who is already a member with Worldventures.

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 16:09:23

i am trying to locate the section where i can become a on-line travel agent


InquiryId :  26432  InquiryType :  Magazines  DateAndTime :  2008-01-13 17:33:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:49:45

Hi,
Please contact our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 17:33:53

Hello I would like to inquire about obtaining medical Insurance for myself. Thank You Katrina Smith


InquiryId :  26439  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-13 20:16:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:45:17

Hi,
You need to be referred by a person who is already a member with WorldVentures .

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 20:16:31

please email me info on how I can become an assoc travel agent? the audio tape is too long & confusing..thank you


InquiryId :  26440  InquiryType :  Magazines  DateAndTime :  2008-01-13 20:29:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 18:41:34

Hi,
National Event March itinerary: Thursday the 6th is check in and there will likely be a cocktail reception of some sort. So plan on arriving mid-late afternoon. The convention is scheduled for all day Friday and Saturday (7&8). Plan on probably a 9am start time with an evening end time and a strong likelihood of later-evening events. There will most likely be lunch and dinner breaks at normal hours, and you will be on your own for meals. Sunday, there is no official corporate programming scheduled. There will be an optional non-denominational devotional on Sunday morning and then there will most likely be team-led breakout sessions. Plan on leaving mid-late afternoon on Sunday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 20:29:59

Where do I go to get the intinerary for the National Convention in Vegas? I\'m needing to make plane and hotel reservations. Thank you


InquiryId :  26445  InquiryType :  Existing Reservation  DateAndTime :  2008-01-13 21:25:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:18:24

Hi,
Please send an email to powersearch@worldventures.com and it will checked .

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 21:25:08

Mr.Wynn, I checked the websites you gave me over the phone in the last hour. I did some comparisons on a flight from Minneapolis to Denver through US Airways as an example,with round trip pricing. Your price is $494.00 flight #5981 departing Jan.18th returning January 22, 2008 USAirways direct booking, same dates, same flight # is $489.00 I did same search on cheapoair.com.. same dates, same flight #....$416.97. All searches were tourist class, non stop Minneapolis to Denver, Denver to Minneapolis. I\'m an intelligent woman.. and if I am careful in how I spend my $$$ this is a no brainer. I don\'t think I\'m willing to spend the up front $$$ required to join this business, add on the monthly fees and ask people to book their flights/vacations through World Ventures when they can get it for less elsewhere, even directly through a specific airline. Should anyone inquire of me about your company, I\'ll be happy to tell them of my research results. Thanks for your time.


InquiryId :  26449  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-13 22:41:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:37:46

Hi,
The powersearch toolbar can be uploaded only with IE .

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 22:41:38

Unable to download it? I have a Mac and it doesn\'t even appear for it to be downloaded after I click on it or so forth.


InquiryId :  26454  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-13 23:44:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-13 17:35:27

Hi,
Please login to your dot biz site with your member id and password and submit the payment update form .

Thank You
WorldVentures Team

Customer submitted at 2008-01-13 23:44:02

How do I log into my .biz site so I can update my billing information?


InquiryId :  26460  InquiryType :  Billing  DateAndTime :  2008-01-14 03:02:42  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-20 20:06:56

Per your request, your membership was cancelled on 1/14/08.
Customer submitted at 2008-01-14 03:02:42

I sent an e-mail last week and NEVER got a response from you. I want to know how to CANCEL my membership so that I do not get charged the fee on my credit card every month. PLEASE send a response. Thank you. Sondra Pate


InquiryId :  26463  InquiryType :  Existing Reservation  DateAndTime :  2008-01-14 04:37:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 19:58:50

Hi,
How did you book the cruise line ? Did you use the powersearch or the quicksearch to book the reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-14 04:37:21

I tried to pull an itenerary under \"My Itenerary\" but it\'s asking for a Tracking ID. Where do I find that? I booked 2 rooms on a Carnival Cruise and have received emails showing Confirmation 8V87X0 and 8V14X2. Will I ultimately be assigned a Tracking ID? Also, will I eventually receiving a booking number and confirmation from Carnival Cruise Line? Thank you so much for your help.


InquiryId :  26466  InquiryType :  Dreamtrips  DateAndTime :  2008-01-14 06:36:05  Status :  Replied and Resolved
Replied By Mike K at 2008-01-14 11:31:28

It\\\'s a garden view room.
Customer submitted at 2008-01-14 06:36:05

I wanted to know more information on the Tahiti dreamtrip in June. What kind of room is included in the price?


InquiryId :  26484  InquiryType :  Existing Reservation  DateAndTime :  2008-01-14 17:24:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 19:59:47

Hi,
If it is a flight reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-14 17:24:50

i did not recive my internary via email for my trip


InquiryId :  26488  InquiryType :  Existing Reservation  DateAndTime :  2008-01-14 17:44:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 19:59:19

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-14 17:44:59

How can I get the cheapest flight to Tampa... What Criteria should I use (ie. Leave weekday, stay 7 days whatever will afford me the lowest fainr.. Thanks, Tom Olsen


InquiryId :  26508  InquiryType :  Travel Commissions  DateAndTime :  2008-01-14 20:00:17  Status :  Replied and Resolved
Replied By Angela H at 2008-01-22 11:52:54

Dear Frank, This booking was done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-14 20:00:17

I booked Alamo Car Rental for the n6th of January. I am wondering why it has not shown up on my account yet. Is there a time frame before a booking gets posted?


InquiryId :  26509  InquiryType :  Existing Reservation  DateAndTime :  2008-01-14 20:13:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 19:09:04

Hi,
Sorry ,but there is no 800 number. Since you want to cancel your membership , please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 07:23:24

Aruna A. Thanks for your reply. I have been trying to talk to a billing rep. I would like to cancell my account with your firm. Please call me, or let me if you have a 1-800 number to call you. Thank You J. Leal
Replied By Aruna A at 2008-01-14 19:37:00

Hi,
Please let us know the problem or call our customer support number at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-01-14 20:13:26

I need to speek to billing representative as soon as posible. pleas contact me at 915 474 0971


InquiryId :  26515  InquiryType :  New Reservation  DateAndTime :  2008-01-14 21:02:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 17:36:51

Hi,
Please go to the travel site to get the best deals available for cruise.

Thank You
WorldVentures Team

Customer submitted at 2008-01-14 21:02:40

I am interested in taking a cruise out of Greece with Louis Cruise on the Cristal the first week of April. Can you provide a quote for 2 people that week (inside cabin is fine, or a variety of rates would be helpful. http://www.louiscruises.com/itinerary.html?CRS=CS07080411&CRSLST;=CS07080411,CS07080418,CS07080425&txtFrom;=GREECE|Greece&txtDestin;=AEGEAN|Greece%20and%20Turkey&txtMonth;=042008|April%202008&txtDurat;=0|All%20Cruises


InquiryId :  26520  InquiryType :  Dreamtrips  DateAndTime :  2008-01-14 21:54:18  Status :  Replied and Resolved
Replied By Mike K at 2008-01-14 12:29:27

I just spoke with you on the phone...so make sure you call or email; Michael. 972-985-6887 or m.koleber@worldventures.com
Customer submitted at 2008-01-14 21:54:18

I want to sign up for the China Dream Trip but the website won\'t let me put in any specific payment amounts. We want to pay the $300 deposit for myself and my wife. Can you please help me with this? Also, does April Devoe still work for DreamTrips? She was fabulous with us!


InquiryId :  26524  InquiryType :  Flight  DateAndTime :  2008-01-14 22:33:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 19:12:03

Hi,
It all depends upon the policies and conditions set by that airlines. So , if you want to check about the cancellation or change policies, please contact the airlines specifically after selecting your preferred itinerary and confirm and also check about the trip insurance .After you confirm, please book .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 22:01:52

I did check on powersearch. The reason for my question on if prices change can I get the better deal later. I had checked a few months ago and the prices were almost $3oo cheaper. I was told to wait until 6-9 wks to book. But that hasn\'t been the case so far. I don\'t want to wait too much longer in case they go way up. Roxanne
Replied By Aruna A at 2008-01-14 19:36:24

Hi,
Please use powersearch to get the best deals available and submit booking.

Thank You
WorldVentures Team

Customer submitted at 2008-01-14 22:33:54

I was wondering if you book a flight at a certain price and the price goes down dramatically can you get the cheaper amount and get a refund on the balance? Roxanne


InquiryId :  26525  InquiryType :  Group Reservation  DateAndTime :  2008-01-14 22:43:48  Status :  Replied and Resolved
Replied By Mike K at 2008-01-18 07:53:15

Sorry, six people would not make a group, but you can book through PowerSearch and get great rates.
Customer submitted at 2008-01-14 22:43:48

Hi, my family may be taking a group trip to Houston TX (IAH) during the 2nd week of february, do you offer any group discounts for 6+ travelers?


InquiryId :  26529  InquiryType :  Hotel  DateAndTime :  2008-01-14 23:06:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 19:39:36

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-14 23:06:56

Hi! I made a reservation for a client this afternoon at the Wyndham Orlando Resort for January 18, 2008. I did not get a confirmation number at the time. Is there anyway I can get that? Thank you, Laura Callaway, LTC#905925


InquiryId :  26538  InquiryType :  FAM News  DateAndTime :  2008-01-15 00:28:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 17:13:16

Hi,
Please login to your dot biz site and go to LTC and then from the drop down menu , please select the FAM news .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 00:28:37

FAM NEWS WHERE ARE WE GOING


InquiryId :  26543  InquiryType :  Existing Reservation  DateAndTime :  2008-01-15 01:11:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 19:40:05

Hi,
Please check the travel site and all the deals are available.

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 01:11:00

do you do planned trips like gloubus vactions tours of england?


InquiryId :  26547  InquiryType :  New Reservation  DateAndTime :  2008-01-15 01:50:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 17:15:21

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-01-14 17:14:53

Hi,
Please use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 01:50:10

i am trying to book a flight from jfk to pos so kindly call or email me phone is 516-554-4940 email email rcdass3@msn.com


InquiryId :  26551  InquiryType :  New Reservation  DateAndTime :  2008-01-15 02:12:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 16:52:02

Hi,
Please specify on which page are you searching ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 02:12:05

There are no boxes, calendars or menus next to Question #2 When do you want to go?


InquiryId :  26554  InquiryType :  Hotel  DateAndTime :  2008-01-15 02:51:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 19:48:04

Hi,
Your reservation has been cancelled as per your request.

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 02:51:13

i just want to make sure that the reservation i made is to the four points by sheraton on 160 west 25 st my track id is GRPI214P82TJ


InquiryId :  26557  InquiryType :  Genealogy  DateAndTime :  2008-01-15 03:31:23  Status :  Replied and Unresolved
Replied By Diana M at 2008-01-15 13:17:37

We have received your inquiry and unfortunately there is not enough information to respond. Thanks Diana
Replied By Diana M at 2008-01-15 13:17:32

We have received your inquiry and unfortunately there is not enough information to respond. Thanks Diana
Customer submitted at 2008-01-15 03:31:23

When I click on geneology and commissions, it tells me I need to log in again, but i can\'t. Thanks, karen


InquiryId :  26561  InquiryType :  Dot Com Site  DateAndTime :  2008-01-15 03:53:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-14 18:04:06

Hi,
RTA cards have been stopped. Please use the Agent letter of verification for all the travel agent requirements.

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 03:53:03

I can\'t upload a photo to my website. It says they\'re not accepting photos anymore for the RTA card????


InquiryId :  26567  InquiryType :  Dreamtrips  DateAndTime :  2008-01-15 05:45:22  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-16 08:53:09

When you\\\'re on the page with the music and the video...look to the left side of the screen. At the top, you\\\'ll see a spinning globe. Right under the globe, you should see the calendar. Let me know if that still doesn\\\'t help...andsend your phone number in case I need to call you.
Customer submitted at 2008-01-16 03:43:12

I typed in the site you mention and I just get the music and the forest. The calendar does not come up. To show people the value of Dream Trips it is important to see the calendar. You can\'t book what you cannot see.
Replied By Mike K at 2008-01-15 08:14:11

Try this link: http://world.worldventuresdreamtrips.com/newdreamtrips/newdreamtripshome.html?dealerid=839047
Customer submitted at 2008-01-15 05:45:22

I can't find the dream trip calendar.


InquiryId :  26569  InquiryType :  Dreamtrips  DateAndTime :  2008-01-15 05:58:37  Status :  Replied and Resolved
Replied By Mike K at 2008-01-15 08:15:44

1. Click the Dreamtrip you’re interested in viewing. 2. Click “Book This Trip” button 3. Enter your ID and Password….you may have to attempt this more than once to be successful. 4. This takes you to the page where you can view the members price…it will be on the far right side of the page. 5. Once viewing, you can close that window if you do not want to book at that time.
Customer submitted at 2008-01-15 05:58:37

UNABLE TO GET PRICING INFORMATION FOR THE AUGUST 2008 CRUISE .


InquiryId :  26570  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-15 06:12:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 18:18:18

Hi,
Please go to toolbar set up and uninstall from there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 06:12:24

My husband says that by having the Powersearch Toolbar on our computer it slows it down too much so I need to take it off my computer. How do I do that?


InquiryId :  26574  InquiryType :  Flight  DateAndTime :  2008-01-15 06:41:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 19:13:31

Hi,
Please use the powersearch or quicksearch to get the best deals . Please give a general search and the non stops will be displayed if available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 06:41:01

I can\'t seem to find a non-stop flight from LAX to Dusseldorf, Germany. Please help me find one for a reasonable price. Thank you.


InquiryId :  26575  InquiryType :  Dreamtrips  DateAndTime :  2008-01-15 06:54:28  Status :  Replied and Resolved
Replied By Mike K at 2008-01-15 08:18:02

On the Orlando Dreamtrip, you can sign up 6 people, and the grand total for all 6 will be 269.99. You can disregard any of the pricing that might show up.
Customer submitted at 2008-01-15 06:54:28

My question is regarding the Orlando Dreamtrip in May, 2008. The initial page indicates that the price is a total and includes up to six people and is not a per person price, but at sign it, there was a price slot for me and a companion. I did not put in a companion, but wanted to put in my son, who is two. If my husband joins us, will we have to pay the price for him as well. Just wondering, as I would like to get other members I know to go and need that clarified.


InquiryId :  26577  InquiryType :  Existing Reservation  DateAndTime :  2008-01-15 07:08:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 19:05:17

Hi,
Please reconfirm your membership details including the SSN and the mailing address and we will send you the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 07:08:52

i have misplaced my user id and my password. not sure i messed this up but i have... please assist


InquiryId :  26583  InquiryType :  Flight  DateAndTime :  2008-01-15 14:51:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 19:05:32

Hi,
For flights , when you click on book direct, it will take you to another window which will the airline or the vendor site , where you need to book further.Also enable all the popups .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-01-15 19:04:43

Hi,
For flights , when you click on book direct, it will take you to another window which will the airline or the vendor site , where you need to book further.Also enable all the popups .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 14:51:31

How do you book flights? It says book direct but when it goes to the next screen it doesnt do anything!


InquiryId :  26588  InquiryType :  Billing  DateAndTime :  2008-01-15 15:47:56  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-20 19:29:19

We have cancelled your account per your request.
Customer submitted at 2008-01-15 15:47:56

yes i would like to cancel my account with world ventures immediatly. do i need to speak with someone in person or do i contact my bank and stop automatic withdrawls


InquiryId :  26590  InquiryType :  New Reservation  DateAndTime :  2008-01-15 16:27:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 18:10:27

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 16:27:37

How do i go about booking flight from Ft.Lauderdale to San Jose Costa Rica staying at 2 different hotels in costa rica. i have the dates and hotels available if needed .


InquiryId :  26597  InquiryType :  Travel Commissions  DateAndTime :  2008-01-15 17:41:45  Status :  Replied and Resolved
Replied By Angela H at 2008-01-22 13:08:32

Dear Dennis, WorldVentures receives commissions approximately 60-120 days after the date of travel. The date of travel for this booking is 2/24/2008. Once we receive the commission for this booking it will be entered into your commissions account to be paid out with the next travel commission run. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-15 17:41:45

INQUIRING ON STATUS OF COMMISSIONS EARNED ON HOLLAND AMERICAN CRUISE LINE TICKETS BOOKED VIA MY WEBSITE BY PETER C. OVERBAUGH FOR HE AND WIFE. THANK YOU


InquiryId :  26603  InquiryType :  Events  DateAndTime :  2008-01-15 19:14:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 18:04:58

Hi,
National Event March itinerary: Thursday the 6th is check in and there will likely be a cocktail reception of some sort. So plan on arriving mid-late afternoon. The convention is scheduled for all day Friday and Saturday (7&8). Plan on probably a 9am start time with an evening end time and a strong likelihood of later-evening events. There will most likely be lunch and dinner breaks at normal hours, and you will be on your own for meals. Sunday, there is no official corporate programming scheduled. There will be an optional non-denominational devotional on Sunday morning and then there will most likely be team-led breakout sessions. Plan on leaving mid-late afternoon on Sunday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 19:14:32

what ar the particulars re-convention in las vegas march 08?


InquiryId :  26605  InquiryType :  New Reservation  DateAndTime :  2008-01-15 19:41:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 17:57:04

Hi,
If you are using IE , please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 19:41:36

I\'m trying to get info on a trip to costa rica (air +Hotel). When I search for San Jose on the website nothing comes up. It remains checking price on one side and n/a on the other side of the book tab. How do I get a price for this and why isn\'t it showing on the website?


InquiryId :  26607  InquiryType :  Existing Reservation  DateAndTime :  2008-01-15 20:11:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 19:02:44

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 20:11:54

I made a reservation on Oct 26 talking to Rick. My request # GRP9A32P1R03, and my res# with Triptailor is 672997227020. My question I asked them is on upgrading to a bigger room and they said my travel agent would have to call them at their 800#


InquiryId :  26609  InquiryType :  Existing Reservation  DateAndTime :  2008-01-15 20:38:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 19:00:57

Hi,
Please contact the airlines directly and an agent will assist you in changing .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 20:38:54

I just booked a flight for Amy Kirker and Christian Kirker (4D2LV4) spirit airlines leaving Feb. 23 out of DTW and returning on March 1 from FLL. This should have been for March 2. Can you please update this flight information?


InquiryId :  26610  InquiryType :  Flight  DateAndTime :  2008-01-15 20:41:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 19:00:21

Hi,
Please contact the airlines directly and an agent will assist you in changing in the flight.

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 20:41:02

I made a reservation just a few minutes ago and it is booked for the incorrect flight coming back. 4D2LV4 is the confrimation number. Email address is Ckirker25@hotmail. The flight leaving is Feb. 23rd leaving DTW and returning March 1 FLL. This should be the same flight info just leaving on Sunday the 2nd of March


InquiryId :  26612  InquiryType :  Dreamtrips  DateAndTime :  2008-01-15 21:27:39  Status :  Replied and Resolved
Replied By Mike K at 2008-01-15 12:09:11

Which Dreamtrip were you interested in?
Customer submitted at 2008-01-15 21:27:39

can I get on a waiting list if a trip is full? In case of a cancellation. thankyou


InquiryId :  26613  InquiryType :  New Reservation  DateAndTime :  2008-01-15 21:32:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 17:55:20

Hi,
What is the error while booking? Please let us know the browser that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 21:32:01

Can\'t book a rental car from Amarillo


InquiryId :  26615  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-15 21:42:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 17:53:42

Hi,
It is the powersearch engine through which you can book .

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 21:42:12

WHAT IS THE BLUE POWERSEARCH?


InquiryId :  26621  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-15 22:37:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 17:43:35

Hi
The reason why we dont search on Southwest is because they does not allow any metasearch to search its website.

Thank you
WorldVentures Team.

Customer submitted at 2008-01-15 22:37:27

I am planning a round trip GEG to HOU, and lowest quote was $184 ow with Delta. I went out of yoursearch to Southwest and found a flight for $99. Why doesn\'t World Ventures include flight from Southwest to insure the passengers the lowest fares?


InquiryId :  26622  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-15 22:39:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 17:42:58

Hi,
The reason why we dont search on Southwest is because they does not allow any metasearch to search its website.

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 22:39:26

I am planning a round trip GEG to HOU, and lowest quote was $184 ow with Delta. I went out of yoursearch to Southwest and found a flight for $99. Why doesn\'t World Ventures include flight from Southwest to insure the passengers the lowest fares?


InquiryId :  26630  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-15 23:33:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 17:37:33

Hi,
You can check through google search about the hawaii specials.

Thank You
WorldVentures Team

Customer submitted at 2008-01-15 23:33:46

How do I find out what there is to do in Hawaii, ie. tours, themeparks, helicopter rides, trips to other islands, etc.


InquiryId :  26640  InquiryType :  Existing Reservation  DateAndTime :  2008-01-16 01:12:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 18:59:43

Hi,
Please check your dot biz site for the meetings. All the upcoming meetings are listed there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-16 01:12:05

do the company have opport.meeting here in augusta, ga./ if so where are they located. please let me know


InquiryId :  26648  InquiryType :  Magazines  DateAndTime :  2008-01-16 02:41:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-15 17:28:49

Hi,
You need to be referred by a person who is already a member with World ventures.

Thank You
WorldVentures Team

Customer submitted at 2008-01-16 02:41:13

I met one of your agents on the MSC Lirica 12/14-12/21. His name was John and he was from Ventura. I\'m very interested in your program but I lost his business card. Can you send me information on how I can join?


InquiryId :  26654  InquiryType :  Dreamtrips  DateAndTime :  2008-01-16 03:41:26  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-16 08:38:26

1. Click the Dreamtrip you’re interested in viewing. 2. Click “Book This Trip” button 3. Enter your ID and Password….you may have to attempt this more than once to be successful. 4. This takes you to the page where you can view the members price…it will be on the far right side of the page. 5. Once viewing, you can close that window if you do not want to book at that time.
Customer submitted at 2008-01-16 03:41:26

Having problems loggin on to reserve this trip


InquiryId :  26655  InquiryType :  Travel Commissions  DateAndTime :  2008-01-16 03:42:10  Status :  Replied and Resolved
Replied By Kim at 2008-01-16 18:02:07

Please provide the booking information for these and we can move forward assisting.
Customer submitted at 2008-01-16 03:42:10

In June and July of 2007 some hotel rooms were booked on my website. When should I see payment from these commissions? I would appreciate the payment from these ASAP.


InquiryId :  26656  InquiryType :  Billing  DateAndTime :  2008-01-16 03:56:57  Status :  Replied and Unresolved
Replied By Kim at 2008-01-16 18:00:22

Please provide your new credit card information. Thank you
Customer submitted at 2008-01-16 03:56:57

New card info. input, please bill and get me current.


InquiryId :  26660  InquiryType :  Group Reservation  DateAndTime :  2008-01-16 04:04:52  Status :  Replied and Resolved
Replied By Mike K at 2008-01-18 07:56:26

Please go to your back office and select the tab for LTC, it will bring up a scroll down menu and then click villas/castles there should be more information there about condos.
Customer submitted at 2008-01-16 04:04:52

how do i get to the section for condos


InquiryId :  26664  InquiryType :  Hotel  DateAndTime :  2008-01-16 05:13:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 20:45:32

Hi,
Please send an email to powersearch@worldventures.com

Thank You
WorldVentures Team

Customer submitted at 2008-01-16 05:13:24

FYI - A search for hotels in Lincoln City, Oregon is showing some results for Long Island, New York. May want to fix that.


InquiryId :  26672  InquiryType :  EarnVacations.com  DateAndTime :  2008-01-16 16:18:38  Status :  Replied and Resolved
Replied By Angela H at 2008-01-17 09:50:06

Dear Terry, Most cruise lines payout about 10% of the base price. This doesn\\\'t include taxes, port fees, or gratuities. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-16 16:18:38

I\'m trying to find out what a possible commission would be on booking a cruise with Royal Caribbean, for approximately $38,000 can you help me?


InquiryId :  26683  InquiryType :  Existing Reservation  DateAndTime :  2008-01-16 17:45:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 20:44:19

Hi,
Did you book the flights seperately ? If so ,please contact the airlines to cancel it .

Thank You
WorldVentures Team

Customer submitted at 2008-01-16 17:45:58

I booked a trip for four people with flights and hotel, one person is cancelling so is it possible to cancel their airline ticket and get a credit for future travel or refund? The person cancelling is Libby Cohen, all other travelers are still going.


InquiryId :  26685  InquiryType :  Genealogy  DateAndTime :  2008-01-16 17:49:53  Status :  Replied and Resolved
Replied By Tony at 2008-01-16 09:20:33

Hello Luis, Please contact customer service at 972-805-9600 (Mon-Fri 8am-8pm, Sat 9am-1pm) The credit card we have on file has expired. A payment must be made in order to re-activate the dealership. Thanks.
Customer submitted at 2008-01-16 17:49:53

Goodmorning! It appears that my membership is inactive, and i have been charged, and have paid every month, but except this month 1/08 has of yet been charged my credit card. I need help in activating my memebership. can you please help? Thanks Luis P.


InquiryId :  26705  InquiryType :  Flight  DateAndTime :  2008-01-16 21:00:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 20:42:08

Hi,
Please initiate livechat with the travel department between 8 am to 8p m and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-16 21:00:10

I WANT TO TAKE THE FAMILY ON THE COSTA RICO DREAM TRIP, I AM A REP. WHEN I USE PWERSEARCH I GET SENT ALL OVER THE STATES, WHEN I USE JUST FLIGHTS, I GET HIGH PRICES... PLEASE HELP. LORI please call me for ages and info.


InquiryId :  26709  InquiryType :  Existing Reservation  DateAndTime :  2008-01-16 21:34:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 20:41:03

Hi,
You need to book on the vendor site once you click on book direct option for air reservations.

Thank You
WorldVentures Team

Customer submitted at 2008-01-16 21:34:05

Itinerary is not allowing a logon to get details of a flight for Shaun Watterson, leaving South Bend, IN to Dallas, TX leaving Thursday 1/17/08. Please email Shaun Watterson with details of his flight. Thank you.


InquiryId :  26710  InquiryType :  Travel Commissions  DateAndTime :  2008-01-16 21:35:30  Status :  Replied and Resolved
Customer submitted at 2008-01-16 21:35:30

I made a \"groople\" hotel request for a group of 12. How do I have the travelors book their room and still get credit/commision for the booking? Kathleen Hopman


InquiryId :  26712  InquiryType :  Group Reservation  DateAndTime :  2008-01-16 21:43:17  Status :  Replied and Resolved
Replied By Mike K at 2008-01-18 07:58:19

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-16 21:43:17

I have a group that wants to book a hotel stay in Chandler AZ and needs a price today... can you help??


InquiryId :  26716  InquiryType :  Travel Commissions  DateAndTime :  2008-01-16 22:08:53  Status :  Replied and Resolved
Replied By Angela H at 2008-01-22 13:13:05

Dear Erik, I was unable to locate any bookings done off your site. These bookings were done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-16 22:08:53

I see the money coming out of my account...but nothing coming back in from the travel I have books.


InquiryId :  26717  InquiryType :  Existing Reservation  DateAndTime :  2008-01-16 22:29:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 20:39:30

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-16 22:29:14

I would like to cancel my membership. Please advice how to go about doing this. thank-you sincerely, adriana dalotto


InquiryId :  26729  InquiryType :  Flight  DateAndTime :  2008-01-16 23:56:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 20:17:01

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-16 23:56:22

my departure date field is not working


InquiryId :  26738  InquiryType :  Dreamtrips  DateAndTime :  2008-01-17 01:46:34  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-18 05:45:46

Here\\\'s the direct email address for the person handling the Cozumel Dreamtrips: p.murphy@worldventures.com Send her your name and phone number, and any questions you have about the specifics of this Dreamtrip.
Customer submitted at 2008-01-18 15:29:42

it would be the one for cozumel. i just need the information right now i am trying to get my schedule in order so that I can still go
Replied By Larry Woodward at 2008-01-17 08:29:31

Please elaborate...are you needing to cancel a Dreamtrip you signed up for? If so, which one?
Customer submitted at 2008-01-17 01:46:34

Cancellation information


InquiryId :  26748  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-17 02:57:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 17:47:51

Hi,
Please use the Agent letter of verification for all the travel agent requirements.

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 14:00:53

If the cards have been stopped, then what do I use at hotels, etc. to get updgrades and other perks?
Replied By Aruna A at 2008-01-16 17:57:07

Hi,
RTA cards have been stopped. For dreamtrips card, please reconfirm your mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 02:57:04

I have not received my RTA card and DreamTrips card. What else do I need to do?


InquiryId :  26752  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-17 03:17:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 17:55:51

Hi,
Please let us know the member ids and their email addresses and we will update it .

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 03:17:08

how do i put in e-mail addresses for the reps i enrolled? i failed to do it at the time of enrollment. help


InquiryId :  26753  InquiryType :  Travel Commissions  DateAndTime :  2008-01-17 03:21:13  Status :  Replied and Resolved
Replied By Angela H at 2008-01-22 13:13:42

Dear David, These bookings were done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-17 03:21:13

I have had several bookngs from my travel site which are not listed. Please let me know what the status is of these bookings


InquiryId :  26759  InquiryType :  Hotel  DateAndTime :  2008-01-17 04:19:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 20:38:06

Hi,
What is the error when you are trying to book ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 04:19:01

Hi there, I am having a hard time finding Biltmore hotel and spa in coral gables on my site. Can you help me? thanks


InquiryId :  26761  InquiryType :  Events  DateAndTime :  2008-01-17 04:38:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 19:13:00

Hi,
To use the credit , please go to the event credit page , copy and confirmation code and go to the event signup page and paste this code into the coupon code box and signup . Please note that you need to enter the credit card details .

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 04:38:15

I am trying to register for Natl Conv for my husband and I using a credit for an accceleration we didn\'t use. I have been trying for a couple months. Can you help me? We also would like to volunteer our time to assist in any way possible. just let me know.... Thanks. ID #854221 or #855698


InquiryId :  26766  InquiryType :  New Reservation  DateAndTime :  2008-01-17 05:40:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 19:55:29

Hi,
You can book the cruise through any LTC with worldventures.

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 05:40:10

I have a travel question for you. I have been thinking about booking a short cruise (3 day) to Bahamas for Memorial Day weekend May 23 - 26 on the Majesty of the Seas. It would just be me and the hubby. My question is - do I need a travel agent to book this trip? (seems rather complicated) and also is there a height restriction in the staterooms (Hubby is 6\'6) so I didn\'t know if I needed a certain type of room (suite?). Any help you could provide would be great. If I do need a travel agent I would start with you anyway.


InquiryId :  26771  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-17 06:12:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-16 20:26:21

Hi,
Please reconfirm the mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 06:12:48

You took $10.00 out of my account for an RTA card and I did not receive one. If you can;t send one take my name out of the program and stop taking $39.94 from my account.


InquiryId :  26774  InquiryType :  Dreamtrips  DateAndTime :  2008-01-17 09:49:54  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-17 08:27:20

You can call client services at 972-805-9600.
Customer submitted at 2008-01-17 09:49:54

tryuing to make a reservation to conzumel . I dont remember my id number and my passwword


InquiryId :  26777  InquiryType :  Travel Commissions  DateAndTime :  2008-01-17 10:57:36  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-20 19:17:46

You can view bookings from your website by logging in to the back office of your .com site. Once you are logged in, you will see a group of links on the left side of the page. Select the link that says \\\"view bookings from your site\\\".
Customer submitted at 2008-01-17 10:57:36

How/where do ou go into your back office to see if anyone has booked travel on your sight? I thought I know how to do that, but I can\'t find it anywhere.


InquiryId :  26779  InquiryType :  Magazines  DateAndTime :  2008-01-17 14:10:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 20:21:11

Hi,
Login to your dot biz site and go to Support link and then My profile and you can change the password there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 14:10:22

How do I go about changing my password for my .biz and .com website?


InquiryId :  26780  InquiryType :  Existing Reservation  DateAndTime :  2008-01-17 14:32:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 20:47:38

Hi,
Please send an email to powersearch@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 14:32:47

A customer found a cheaper package on another travel website. Does world ventures attempt to compete with other prices?


InquiryId :  26784  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-17 14:59:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 20:09:50

Hi,
What is the url that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 14:59:04

Good morning, i logged in on my .biz site 915745 bruce waage. The name on the site is Celesta Kus O Where is my name and account number. Is it because i have not taken the test yet? Thanks, Bruce


InquiryId :  26787  InquiryType :  Magazines  DateAndTime :  2008-01-17 16:07:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 19:54:00

Hi,
Please login to your dot biz site and go to the Marketing link and then Magazines ,select the product and order there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 16:07:38

I am a RTA and need to order WV magazines for promotional purposes. I am not sure where to go in my back office to order magazines.


InquiryId :  26788  InquiryType :  Group Reservation  DateAndTime :  2008-01-17 16:11:51  Status :  Replied and Resolved
Replied By Mike K at 2008-01-18 08:11:59

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-17 16:11:51

I have a potential group of 20 wanting to go to Las Vegas March 14/15 to 17/18. This is for a wedding. I looked up vacations and got some good prices but was wondering if they could get it a little cheaper. They are pleased with the Vegas Hilton for $389/pp including air. Is it possible to improve on this. I am new to WV and apologize for not knowing what to do. Thank you, Paul McKinney #913236


InquiryId :  26796  InquiryType :  Magazines  DateAndTime :  2008-01-17 16:57:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 19:44:12

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 16:57:14

please let me know who i contact about canceling my membership. i dont know my id number. my username is supermantravel


InquiryId :  26797  InquiryType :  New Reservation  DateAndTime :  2008-01-17 17:11:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 19:43:37

Hi,
You can book flight and hotel together with transfers or book others seperately .

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 17:11:28

Is there a way to book airlines, hotel, AND car rental in one package?


InquiryId :  26808  InquiryType :  Billing  DateAndTime :  2008-01-17 18:32:57  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-20 18:42:01

We have deactivated your recurring payment per your request.
Customer submitted at 2008-01-17 18:32:57

Please cancel the auto payment from our bank account.


InquiryId :  26812  InquiryType :  Dot Com Site  DateAndTime :  2008-01-17 18:53:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 19:36:30

Hi,
Please login to your dot biz site and go to Training link and then Worldventures VT and take the training .

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 18:53:25

I just joined yesterday and wanted to start the training and get started. How do I get trained?


InquiryId :  26814  InquiryType :  Dot Com Site  DateAndTime :  2008-01-17 18:54:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 19:34:53

Hi,
Please login to your dot biz site and go to Training link and then Worldventures VT and take the training .

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 18:54:52

I just joined yesterday and wanted to start the training and get started. How do I get trained?


InquiryId :  26818  InquiryType :  Dreamtrips  DateAndTime :  2008-01-17 19:41:33  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-17 11:14:50

I\\\'m told, by two different people, that children DO cost the same as adults. I even asked if a 2 year old was the same price as adults, and I was told that a 2 DAY old is the same on Conquest cruises.
Customer submitted at 2008-01-17 19:41:33

Do children cost the same as adults on a dream trip boat trip western cariban augest 2008


InquiryId :  26836  InquiryType :  Existing Reservation  DateAndTime :  2008-01-17 21:23:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 20:44:19

Hi,
Please check with the cruise directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-17 21:23:38

DO I need to get vaccinations for the South America cruise I am going on from March 19-29?


InquiryId :  26846  InquiryType :  Flight  DateAndTime :  2008-01-18 00:25:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 20:43:31

Hi,
When you booked through our site , you would be redirected to the airline or the vendor site to book . If the airline site is not displayed, you need to talk to the airline about it . You can also send the suggestions to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 00:25:35

I have a complaint! My flight reservation was incorrect. My flight reservation was set for leaving Detroit on Northwest at 3:17pm, connecting to Chicago to Houston. When I arrive at the airport, Northwest had no reservations for me. Finally after being transfer from one help desk to another, Continental had me on their 2:50pm flight directly to Houston. By that time, I was late and had to catch the 5:15pm flight. I am disappointed with World Venture and will not book my future travel through World Venture.


InquiryId :  26851  InquiryType :  Dreamtrips  DateAndTime :  2008-01-18 01:20:13  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-18 05:43:13

The person in charge of the China Dreamtrip is Michael. Send him a direct email at m.koleber@worldventures.com with you name and phone number.
Customer submitted at 2008-01-18 01:20:13

Hello. this is my 4 time that i try to chat with somebody in a dreamtrip, and nobody is in there. is any time especific that they are? i need informacion at soon is posible about the dreamtrip to china/// \\please call me at 520 400 8262. emerita garcia


InquiryId :  26852  InquiryType :  Existing Reservation  DateAndTime :  2008-01-18 01:26:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 20:41:47

Hi,
Please go to your sites and login with your member id and password.

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 01:26:38

please help me sign in to my back office.


InquiryId :  26853  InquiryType :  Dot Com Site  DateAndTime :  2008-01-18 01:35:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 18:25:08

Hi,
Please send your photo to photosend@worldventures.com along with your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 01:35:20

I have uploaded my photo, however, even after changing the pixels, and etc. the photo is not clear and it looks all out of sorts. Can you suggest a remedy? Thanks, Linda


InquiryId :  26855  InquiryType :  Existing Reservation  DateAndTime :  2008-01-18 02:01:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 20:41:08

Hi,
May I know your query ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 02:01:53

Dear Mr. Price What a pleasure takking with you and your wife this evening. Great to meet someone new and so interesting. Thanks for the tips on some new resturants. Mike and Bethany


InquiryId :  26860  InquiryType :  Travel Commissions  DateAndTime :  2008-01-18 02:46:05  Status :  Replied and Resolved
Replied By Angela H at 2008-01-22 14:02:47

Dear John, This booking was done through a new vendor that is not currently filtering into our systems. WorldVentures is currently working on this problem and we hope to have it resolved within the next few months. In the meantime if you could please fax me a copy of all email confirmations that are not appearing your back office I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-18 02:46:05

I have personally booked a family\'s vacation on my webpage and it is not listed. They went on their trip in October so I should have recieved my commission check a long time ago. Where is my check and why did their trip not show up on my bookings. I have also booked another trip for a couple that has not shown up under my bookings. Contact me ASAP


InquiryId :  26862  InquiryType :  New Reservation  DateAndTime :  2008-01-18 03:04:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 18:02:35

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 03:04:00

I am trying to book a Mediterranian cruise (Italy, Spain, etc..) for two families in mid July. There are two many options. I need some recommendations from the person familiar with this type of cruises


InquiryId :  26880  InquiryType :  New Reservation  DateAndTime :  2008-01-18 06:00:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-17 20:19:33

Hi,
Please use IE as the browser and try searching again . If the problem still exists, delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 06:00:33

Can not get results from search


InquiryId :  26888  InquiryType :  Magazines  DateAndTime :  2008-01-18 14:57:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 19:58:58

Hi,
Your subcription for magazines have been cancelled.

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 14:57:52

Please cancel my recurring Your Business at Home order. I wasn\'t able to enter my ID number below (871532)


InquiryId :  26894  InquiryType :  Group Reservation  DateAndTime :  2008-01-18 16:52:04  Status :  Replied and Resolved
Replied By Mike K at 2008-01-18 08:19:07

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-18 16:52:04

i need help in booking a cruise for 10 adults and 6 children. they gave me the dates and the cruise line they wanted. i was cking with the cruise ship site and the prices aren\'t much of a difference. can you pls call me 786-282-9148. thx


InquiryId :  26910  InquiryType :  compliance  DateAndTime :  2008-01-18 08:41:45  Status :  Pending
Customer submitted at 2008-01-18 08:41:45
Submit current ads, website content, URL for review and approval
asdfasdf


InquiryId :  26914  InquiryType :  Group Reservation  DateAndTime :  2008-01-18 18:40:44  Status :  Replied and Resolved
Replied By Mike K at 2008-01-21 12:35:59

please follow these instructions, Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-18 18:40:44

I have a friend who is looking to book a house or similar arrangement in Gatlinburg for 40 people. The dates would be 11/22/08 - 11/29/08. The key thing here is that they want everyone to reside in the same location. Don\'t see anything on my travel site that provides this. Any suggestions?


InquiryId :  26919  InquiryType :  compliance  DateAndTime :  2008-01-18 08:54:14  Status :  Pending
Customer submitted at 2008-01-18 08:54:14
Submit current ads, website content, URL for review and approval
www.test.com


InquiryId :  26920  InquiryType :  compliance  DateAndTime :  2008-01-18 08:55:38  Status :  Pending
Customer submitted at 2008-01-18 08:55:38
Submit current ads, website content, URL for review and approval
www.tracosoftware.com


InquiryId :  26922  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-18 18:54:20  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-21 09:30:39

It will be updated in next 24 hours.

Thank You
WorldVentures Team
Customer submitted at 2008-01-18 18:54:20

When I am using the power search for a hotel in California with flexible dates the results are coming back with old dates only. They are not current for the new year. Will this be updated? These are the same dates I looked at back in early December. Even then over half the dates had already past. I am very disappointed with this site.


InquiryId :  26923  InquiryType :  compliance  DateAndTime :  2008-01-18 08:58:58  Status :  Pending
Customer submitted at 2008-01-18 08:58:58
Submit current ads, website content, URL for review and approval
www.tracosoftware.com


InquiryId :  26925  InquiryType :  Existing Reservation  DateAndTime :  2008-01-18 18:57:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 21:28:56

Hi,
Please go to your dot biz site and sign in with your member id and password. If you need the login details, please reconfirm your membership details with SSN and mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 18:57:55

please help me sign in to my back office so I can take the exam...


InquiryId :  26927  InquiryType :  compliance  DateAndTime :  2008-01-18 09:12:09  Status :  Pending
Customer submitted at 2008-01-18 09:12:09
Submit current ads, website content, URL for review and approval
www.tracosoftware.com


InquiryId :  26928  InquiryType :  compliance  DateAndTime :  2008-01-18 09:12:51  Status :  Pending
Customer submitted at 2008-01-18 09:12:51
Submit current ads, website content, URL for review and approval
www.tracosoftware.com


InquiryId :  26929  InquiryType :  compliance  DateAndTime :  2008-01-18 09:13:36  Status :  Pending
Customer submitted at 2008-01-18 09:13:36
Submit current ads, website content, URL for review and approval
www.tracosoftware.com


InquiryId :  26930  InquiryType :  compliance  DateAndTime :  2008-01-18 09:16:34  Status :  Pending
Customer submitted at 2008-01-18 09:16:34
Submit current ads, website content, URL for review and approval
www.tracosoftware.com


InquiryId :  26931  InquiryType :  Dreamtrips  DateAndTime :  2008-01-18 19:20:34  Status :  Replied and Resolved
Customer submitted at 2008-01-18 19:20:34

I can get into my Dream trips site to book any travel. I can\'t remember my password.


InquiryId :  26932  InquiryType :  compliance  DateAndTime :  2008-01-18 09:26:39  Status :  Pending
Customer submitted at 2008-01-18 09:26:39
Submit current ads, website content, URL for review and approval
www.tracosoftware.com


InquiryId :  26933  InquiryType :  compliance  DateAndTime :  2008-01-18 09:28:06  Status :  Pending
Customer submitted at 2008-01-18 09:28:06
Submit current ads, website content, URL for review and approval
www.tracosoftware.com


InquiryId :  26934  InquiryType :  Dreamtrips  DateAndTime :  2008-01-18 19:25:47  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-21 19:10:39

Please contact us at 972-985-6841 to obtain your password. For the protection of your account, we will need to verify some personal information before we can provide you with the password on your account.
Customer submitted at 2008-01-18 19:25:47

I can get into my Dream trips site to book any travel. I can\'t remember my password.


InquiryId :  26936  InquiryType :  Magazines  DateAndTime :  2008-01-18 19:36:16  Status :  Replied and Resolved
Replied By Mike K at 2008-01-21 12:38:23

We currently have 26 trips available and we are adding more all the time, we appologize if a particular trip you were interested in is sold out.
Customer submitted at 2008-01-18 19:36:16

all of the dream trips have no availability. what are we paying for? what is the point of having if all of the trips are taken? when will you post new trips? I would like to recommend this to others if I saw a benefit.....


InquiryId :  26940  InquiryType :  New Reservation  DateAndTime :  2008-01-18 20:03:10  Status :  Replied and Resolved
Replied By risaf risaf at 2008-01-21 09:34:51

Please run a powersearch under vacation tab to get a quote, if you have any problem please come to live chat selecting travel department and our representative will help you

Thank You
WorldVentures Team
Customer submitted at 2008-01-18 20:03:10

Susan, I am Ken and Terri Aiken\'s son Chris. I wanted to see if I could get together with you to talk prices for an alaskan cruise from Vancouver. We want to fly to Vancouver on the morning of the 4th or 5th stay for a few nights and then sail out on the 7th. We will also need a flight home the day the ship returns. It is a 7 day cruise roundtrip from Vancouver. Please let me know at your earliest convinience. Christopher


InquiryId :  26947  InquiryType :  Hotel  DateAndTime :  2008-01-18 21:10:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 21:29:53

Hi,
Please give a general search and you will get the best deals available and you can check your preferred one if available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 21:10:28

I am looking for a room at the Kansas City Marriott Downtown and was unable to find it in the WV search Please help. Could it be that there are no rooms available for the time I need it.


InquiryId :  26952  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-18 21:28:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-20 21:42:41

Hi,
RTA cards have been stopped. You can just use the Agent letter of verification for all the requirements of a travel agent .

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 21:28:42

We haven\'t received Ryan\'s Id. card yet. It was supposedly sent out in November. I am just curious because we are planning a vacation in May and hopefully will have it by then.


InquiryId :  26953  InquiryType :  Dot Com Site  DateAndTime :  2008-01-18 21:44:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-20 21:43:30

Hi,
Please use Internet explorer and delete all cookies and temporary internet files and then try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-18 21:44:06

When I go to search, nothing is coming up. It stays at 0 out of 0 searches. I am waiting way more than 2 minutes.


InquiryId :  26974  InquiryType :  Magazines  DateAndTime :  2008-01-19 01:41:09  Status :  Replied and Resolved
Replied By Mike K at 2008-01-21 12:50:02

We have pulled that trip, due to problems with the dates.
Customer submitted at 2008-01-19 01:41:09

I had a prospect on line looking at the Tahiti dreamtrip for $1999.99 per person including air from LAX & he was very impressed at the quoted $1500 savings per couple. It said $2750 was the best online price. THEN we looked at that same location, hotel w/flight,and dates on the .com site and saw anyone could book that for $2348...so he tells me there\'s only @ $600 savings per couple. Please explain if I\'m missing something here, or is he right?


InquiryId :  26975  InquiryType :  Existing Reservation  DateAndTime :  2008-01-19 02:15:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 21:30:21

Hi,
May I know what is it regarding ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-19 02:15:23

I can\'t get any live chat help!!! GRP2891x02x9


InquiryId :  26986  InquiryType :  Existing Reservation  DateAndTime :  2008-01-19 05:03:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 21:30:55

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-19 05:03:13

HI TO ALL, THIS IS LYDIA. SINCE ANGELA THOMPSON CAN\'T BE CONTACTED, I NEED SOMEONE TO CONTACT TO HELP GETTING THIS BUSINESS OFF THE GROUND. I HAVE NOT USED THIS SIGHT EVER! I NED HELP TO FIGURE OUT WHAT THE HEC IM DOING, AND HOW TO GET OTHERS TO SIGN UP FOR THIS TRAVEL SERVICE. IF THEREIS ANYONE THAT CAN HELP, PLEASE CONTACT ME ASAP @ 801-731-5502, AND IF I CAN\'T GET THIS GOING, I NEED YOU TO STOP CHARGING MY CREDIT CARD THE $39.00 A MONTH, IT\'S REDICULOUS TO PAY FOR SOMETHING YOU\'VE NOT HAD THE CHANCE TO EVER USE. THANK YOU FOR YOUR TIME. LYDIA SEIDEL


InquiryId :  26987  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-19 05:33:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-20 21:41:03

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-19 05:33:31

Hello, I have heard good things about Costa Rica and am looking to travel there in the near future. Has anyone taken a vacation there? Looking for a good place to stay for a single man.


InquiryId :  26997  InquiryType :  Travel Commissions  DateAndTime :  2008-01-19 17:51:23  Status :  Replied and Resolved
Customer submitted at 2008-01-19 17:51:23

I booked a round trip for a client, Leticia Castillo, to the dominican republic on dec 26/07 returning on 1/7/08, where do I looked for my earned points? Thanks


InquiryId :  26998  InquiryType :  Dreamtrips  DateAndTime :  2008-01-19 17:53:14  Status :  Replied and Resolved
Replied By Mike K at 2008-01-21 12:52:48

The Disney Bahama Bay is $269 total, that is up to 6 people. It is NOT a per person rate. When you sign up just enter the one name and you are good to go.
Customer submitted at 2008-01-19 17:53:14

I am a single mom with 3 children (11 ,8,7) - I want t make sure I understand...do i book 1 child as an adult? or can all 3 get the childrens price if available? also disney world bahama bay - is it 269 for each adult? and children are 0? how does this work in my case?


InquiryId :  26999  InquiryType :  Flight  DateAndTime :  2008-01-19 18:03:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 21:32:58

Hi,
Please give a general search using powersearch or the quicksearch tab and you will get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-19 18:03:45

Why can\'t I find a specific flight on this site? Someone else found it on another search engine! Southwest air Apr 9 thru Apr 12 From Providence (PVD) to Las Vegas.


InquiryId :  27000  InquiryType :  Magazines  DateAndTime :  2008-01-19 18:30:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-20 20:37:32

Hi,
Please login to your dot biz site and go to Support-->My profile and then change the email address there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-19 18:30:21

I need to change my email address


InquiryId :  27002  InquiryType :  New Reservation  DateAndTime :  2008-01-19 18:47:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-20 20:48:24

Hi,
Please go to your travel site to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-19 18:47:41

Looking for a villa or great deal on beach front hotel in Jamaica. We don\'t want to rent a car - so something close to KIN airport


InquiryId :  27012  InquiryType :  Billing  DateAndTime :  2008-01-19 20:32:13  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-20 10:00:08

We have removed the LTC package from your membership, per your request. The Dreamtrips package has been retained.
Customer submitted at 2008-01-19 20:32:13

please cancel my rta membership, new job does not allow me the time, would like to continue with dreamtrips. thank you.


InquiryId :  27031  InquiryType :  Flight  DateAndTime :  2008-01-20 04:22:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 21:10:22

Hi,
Please go to the travel site and use the powersearch or the quick search tab to get the best deals .

Thank You
WorldVentures Team

Customer submitted at 2008-01-20 04:22:51

nate! help me! my mom wants to know where she can book a flight to manila.


InquiryId :  27037  InquiryType :  Existing Reservation  DateAndTime :  2008-01-20 16:10:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 21:09:49

Hi,
Please initiate livechat with the travel department between 8am to 8pm and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-20 16:10:26

We have booked our first Dream Trip to Cozumel June 8th. I want to make airline reservations. The dreamtrip leaves from Dallas - what airport DFW or Love Field? What time does the flight from there leave and return so I can purchase airfare from Phoenix to Dallas. Please let me know soon so I can get in on the best airfares.


InquiryId :  27038  InquiryType :  Dreamtrips  DateAndTime :  2008-01-20 16:11:46  Status :  Replied and Resolved
Replied By Mike K at 2008-01-21 13:02:47

This is a charter flight out of DFW airport, we do not have the specific times of departure yet, but we should know that in the next week or so.
Customer submitted at 2008-01-20 16:11:46

We have booked our first Dream Trip to Cozumel June 8th. I want to make airline reservations. The dreamtrip leaves from Dallas - what airport DFW or Love Field? What time does the flight from there leave and return so I can purchase airfare from Phoenix to Dallas. Please let me know soon so I can get in on the best airfares. I also sent the inquiry to existing reservations - wasn\'t sure if this category is for new dreamtrip questions.


InquiryId :  27042  InquiryType :  Existing Reservation  DateAndTime :  2008-01-20 18:03:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 21:08:30

Hi,
Please initiate livechat with the travel department and a travel agent will send it for you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-20 18:03:52

Hello, I made a flight and car reservation through powersearch and did not receive a confirmation email. I have the confirmation #\'s but I would like the email with all the info. posted. I do not have the tracking # to look it up from this website.


InquiryId :  27046  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-20 21:04:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-20 19:31:10

Hi,
Please give the url and the login details that you are trying to use.

Thank You
WorldVentures Team

Customer submitted at 2008-01-20 21:04:45

Can\'t get in to back office for Training. Nor for forms to print out, and how many people do I have on my account. Please help me to get into the back office. Thank you.


InquiryId :  27051  InquiryType :  Magazines  DateAndTime :  2008-01-20 22:42:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-20 18:43:12

Hi,
The address is 4975 Preston Park #550 Plano TX 75093 .

Thank You
WorldVentures Team

Customer submitted at 2008-01-20 22:42:57

What is your principal business address?


InquiryId :  27057  InquiryType :  Existing Reservation  DateAndTime :  2008-01-21 01:02:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 21:01:46

Hi,
Please reconfirm your membership details including the SSN and the mailing address and we will send you the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-01-21 01:02:52

I can\'t find my Id # or my web page. Can you help?


InquiryId :  27062  InquiryType :  Dreamtrips  DateAndTime :  2008-01-21 04:20:58  Status :  Replied and Resolved
Replied By Mike K at 2008-01-21 13:03:48

First click the ad for the trip you are interested in, then click the “BOOK THIS TRIP” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2008-01-21 04:20:58

Unable to get a members price on a Dreamtrips cruise from the web site after logging in.


InquiryId :  27072  InquiryType :  Magazines  DateAndTime :  2008-01-21 16:51:31  Status :  Replied and Resolved
Customer submitted at 2008-01-21 16:51:31

Regarding the cruise in May, the initial caption says 5 days. After clicking for more information it states 4 days & 3 nights. The dates reflected are May 8, 9, 10, 11, 12. Please review ad & advise. Thanks!


InquiryId :  27094  InquiryType :  New Reservation  DateAndTime :  2008-01-21 19:26:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 19:22:10

Hi,
Please let us know your inquiry .

Thank You
WorldVentures Team

Customer submitted at 2008-01-21 19:26:45

Block of rooms


InquiryId :  27095  InquiryType :  Billing  DateAndTime :  2008-01-21 19:29:04  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-21 18:54:03

Your membership, Randy Benton 873973, was cancelled on 1/20/08 per your request.
Customer submitted at 2008-01-21 19:29:04

yes i have emailed and have not received a response from you. I would like to end my membership with world ventures and for all billing to stop being withdrawn from checking account. If i have not received a response from you within the next five business days i will have my bank stop withdraws.


InquiryId :  27099  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-21 19:37:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 19:21:36

Hi,
Please login to your dot biz site and go to the Training link and selct the Passport to success from the drop down menu there. To change the website name, please go to Support link on your dot biz site and then My Profile and click on replicated website and change the url there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-21 19:37:33

where are we downloading the \"Passport to Success\" I can not find that option under the main menu. Also, are we able to change our website name? We are brand new members and we have alot of questions and are a little confused how to set up our sites. please respond asap so we can get started. thank you in advance for your help


InquiryId :  27103  InquiryType :  Dreamtrips  DateAndTime :  2008-01-21 20:18:54  Status :  Replied and Resolved
Replied By Mike K at 2008-01-21 13:06:00

First click the ad for the trip you are interested in, then click the “BOOK THIS TRIP” tab at the top right corner. Enter your user ID and password and submit. This will bring you to the member information page, you will find the prices to the right of the travelers and guests information.
Customer submitted at 2008-01-21 20:18:54

what is the price of the alaska trip. i cannot find it


InquiryId :  27113  InquiryType :  Existing Reservation  DateAndTime :  2008-01-21 21:28:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 20:57:00

Hi,
Please contact the airlines directly to make the changes .

Thank You
WorldVentures Team

Customer submitted at 2008-01-21 21:28:33

I purchased three tickets as referenced by my Booking ID #. All three of us flying on this reservation would like to change the itinerary to new flights. They would be the same for all three of us. How do we do that? Thanks, Dick


InquiryId :  27119  InquiryType :  New Reservation  DateAndTime :  2008-01-21 21:51:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 18:17:50

Hi,
Please initiate livechat with the travel department and a travel agent will check it up for you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-21 21:51:53

I just submitted a reservation, and the screen came back to the home page-no confirmation #; how do I know this worked. I just signed up yesterday for my webpage and am concerned!


InquiryId :  27122  InquiryType :  Dreamtrips  DateAndTime :  2008-01-21 22:02:06  Status :  Replied and Resolved
Replied By Mike K at 2008-01-21 13:09:27

Please email April at a.devoe@worldventures.com
Customer submitted at 2008-01-21 22:02:06

I need April Devoe to to call me back asap. My # is 405-201-5363, i want to become a dreamtrips member and to book a dreamtrip for for my family and fiance\'s family


InquiryId :  27128  InquiryType :  Group Reservation  DateAndTime :  2008-01-21 22:35:14  Status :  Replied and Resolved
Replied By Mike K at 2008-01-21 13:10:10

Sure, what questions would you like answered.
Customer submitted at 2008-01-21 22:35:14

I need some questions answered regarding Agent Priveleges when booking a cruise for approx. 20 travellers.


InquiryId :  27140  InquiryType :  New Reservation  DateAndTime :  2008-01-21 23:39:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 17:57:20

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-21 23:39:00

I am trying to book a hotel in NJ zip code 08873. Nothing will come up any way I try to do it. Is the sight down?


InquiryId :  27142  InquiryType :  Dreamtrips  DateAndTime :  2008-01-22 00:06:01  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-22 07:39:11

My advice is to go ahead and book, and you should be able to add your children later. Keep in mind that you would need to add them before a certain date, otherwise there would be a $50 per person name change fee. You might want to send your question to the person handling this Dreamtrip for clarification. Her name is Patti Murphy, and her email address is: p.murphy@worldventures.com
Customer submitted at 2008-01-22 00:06:01

My husband and I are interested in booking a DreamTrip cruise to W. Caribbean on Dec. 7, 2008. We aren\'t sure if we want to include our children, but don\'t want to miss out on the great deal, either. Can we book a room for us and then possibly add our children later when we\'ve made our decision?


InquiryId :  27143  InquiryType :  Billing  DateAndTime :  2008-01-22 00:15:04  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-21 18:19:57

We have cancelled your account per your request.
Customer submitted at 2008-01-22 00:15:04

I would like to drop my membership in worldventures immediatley. thank you


InquiryId :  27145  InquiryType :  Dot Com Site  DateAndTime :  2008-01-22 00:34:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 17:47:41

Hi,
Which training are you referring to ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 00:34:44

In the training videos they show a theme travel bar at the top of the .com web pages and give training on how to use that. That bar doesn\'t show up on my website, is it no longer available or what is the status of that?


InquiryId :  27157  InquiryType :  Travel Commissions  DateAndTime :  2008-01-22 03:17:28  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-21 17:59:28

Travel bookings will appear immediately once booked from your website if the booking is completed through the Powersearch Engine.
Customer submitted at 2008-01-22 03:17:28

how long does it take for travel booking commission to show up?


InquiryId :  27160  InquiryType :  Genealogy  DateAndTime :  2008-01-22 03:36:15  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-21 17:56:40

What would you like to change your url to?
Customer submitted at 2008-01-22 03:36:15

How do I change name of the site.


InquiryId :  27161  InquiryType :  Flight  DateAndTime :  2008-01-22 03:46:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 20:31:26

Hi,
Please book those seperately .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 03:46:36

How do I search for a cruise and a flight?


InquiryId :  27166  InquiryType :  Existing Reservation  DateAndTime :  2008-01-22 04:30:56  Status :  In Progress
Replied By Aruna A at 2008-01-27 21:48:47

Hi,
Since it has been booked through quick search, we request you to contact WCT or the hotel directly and they will assist you in adding meal program .Also , please send an email to travel@worldventures.com and we will also check and reply back .

Thank You
WorldVentures Team

Customer submitted at 2008-01-26 16:14:10

I have been waiting four days for a response. I have been working on getting this package added to my disney hotel for over a week now. No one will help me. When I email you, including my reservation #s, you still don\'t respond. No one answers the phone and live chat tells me to call another number or email because they can\'t help me. What is the deal? The hotel told me to call my travel agent. That would be YOU! I called the other number on my confirmation and they told me to call the hotel, the hotel said only you can help me. I tried to call the Disney Dining. They transfered me to main reservations who told me to contact you and you still won\'t help me. How hard is it to spend my money with someone? Will anyone at your company take responsibility? I am trying to book my vacation and you have extremely unhelpful. I\'ve already spent over $2300 with you. Do I need to cancel and re-book through disney? Here are my numbers for the fifth time: WCT723868948. Hotel Conf# 399731065. I have all the emails printed and ready to send to your company with a letter of my frustration so I hope you will redeem yourself and help me out!
Replied By Aruna A at 2008-01-23 20:22:18

Hi,
Have you booked directly with the hotel ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 16:51:42

Confirmation # 399731065 Hotel Conf # 399731065 Please give me my options on adding a meal package for Disney World as well as park ticket prices
Replied By Aruna A at 2008-01-22 20:06:36

Hi,
If you have booked through us , please give the wv tracking number .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 04:30:56

How do I get the Disney meal package? I made a reservation for my hotel through world ventures and would like to add a meal program. I called them directly and they said to call my travel agent.


InquiryId :  27167  InquiryType :  Billing  DateAndTime :  2008-01-22 04:35:32  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-21 18:48:49

We have cancelled your account per your request.
Customer submitted at 2008-01-22 04:35:32

Need to cancel my World Ventures


InquiryId :  27168  InquiryType :  Existing Reservation  DateAndTime :  2008-01-22 04:42:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 20:30:44

Hi,
If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 04:42:01

I need to know if I fully completed all information for booking my trip to Las Vegas for March 16-23, 2008. Thanks!


InquiryId :  27173  InquiryType :  Existing Reservation  DateAndTime :  2008-01-22 05:29:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-21 20:26:43

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 05:29:13

Need to pay balance todau WorldVentures tracking ID :GRP00WU0G0C0


InquiryId :  27178  InquiryType :  Existing Reservation  DateAndTime :  2008-01-22 08:04:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 19:59:38

Hi,
Is it an air or a non air reservation ? Also , please give the wv tracking number.

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 08:04:32

I MADE 4 RESERVATIONS FOR MY FRIEND,S HOTEL IN SANTA MONICA, CA. MY FRIEND LAST NAME IS ARTUR SOGOMONYAN. HERE HIS 4 RESERVATIONS #: 95832669 90401013 97623652 92485090 I WOULD LIKE YOU TO CHECK IT SO I CAN GET PAID. THANK YOU


InquiryId :  27180  InquiryType :  Travel Commissions  DateAndTime :  2008-01-22 09:52:36  Status :  Replied and Resolved
Replied By Angela H at 2008-01-28 08:00:55

Dear Anna, I was unable to locate these bookings. If you could please fax me a copy of the email confirmations I will make sure you receive your due commissions from these bookings. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-22 09:52:36

We have had several trips booked through our website. The trips have already been taken months ago, and we have not received any type of commission on them. One was as far back as Thanksgiving. Please let us know what we need to do to figure out what is happening, and if there\'s some type of problem?


InquiryId :  27183  InquiryType :  Travel Commissions  DateAndTime :  2008-01-22 15:08:02  Status :  Replied and Resolved
Replied By Angela H at 2008-01-29 15:48:24

Dear David, I have received your fax and I\\\'m in the process of locating your commissions for you. These bookings will not appear in your backoffice right now but the problem has been located and it\\\'s being fixed right now. At this time the vendor has not sent the commissions for your bookings, but once they\\\'ve been received they will be entered into your account and paid out with the next travel commission run. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-28 18:27:35

I have already faxed the information you requested on Friday. Please confirm, do you need me to refax? You have already responded to this email last week and I faxed the materials you requested
Replied By Angela H at 2008-01-28 08:02:32

Dear David, If you could please fax me a copy of the email confirmations for these bookings I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-22 15:08:02

I have sent a number of inquiries and I'm still waiting to receive an update about credit for bookings made from my RTA site. I have personnally booked and know of others who have and do not see anything on my site about these bookings. Am I receiving credit or is there a problem with my site. Please advise


InquiryId :  27187  InquiryType :  New Reservation  DateAndTime :  2008-01-22 15:42:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 18:41:27

Hi,
Please go to the travel site and use the powersearch to get the best offers and you can use a different card to book . If you are unable to produce at the airport, you need to call the airlines once you book .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 15:42:13

How do I book flights for my dental office but using the Dentist\'s credit card info. He is returning on a different flight?


InquiryId :  27188  InquiryType :  New Reservation  DateAndTime :  2008-01-22 15:43:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 18:41:46

Hi,
Please go to the travel site and use the powersearch to get the best offers and you can use a different card to book . If you are unable to produce at the airport, you need to call the airlines once you book .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 15:43:46

How do I book flights for my dental office but using the Dentist\'s credit card info. He is returning on a different flight?


InquiryId :  27189  InquiryType :  Existing Reservation  DateAndTime :  2008-01-22 15:49:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 19:59:01

Hi,
Is it an air or a non air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 15:49:59

I need to change one of the travelers on on reservation. Lorene Curl will not be traveling. I have a new person traveling with me her name is Irma James. How do I make this change? World Ventures tracking ID #GRP0J00T0C0J Edith Nevins


InquiryId :  27192  InquiryType :  Existing Reservation  DateAndTime :  2008-01-22 16:18:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 19:56:06

Hi,
Please confirm the wv tracking number and whether it is an air or a non air reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 16:18:05

Please confirm my reservation at Sirata Beach Resort for 1/25-1/30,2008.


InquiryId :  27203  InquiryType :  Flight  DateAndTime :  2008-01-22 17:58:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 19:55:12

Hi,
Please disable popup blocker and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 17:58:27

It wont let me book the fligt. It says it will open a window for the vendor of the flight and I click ok but it wont open the window.


InquiryId :  27207  InquiryType :  Travel Commissions  DateAndTime :  2008-01-22 19:11:12  Status :  Replied and Resolved
Replied By Angela H at 2008-01-28 08:12:12

Dear Tami, WorldVentures receives commissions approximately 60-120 days after the date of travel. The amount listed as your estimated commission is $190.44. Once we have received this commission it will be entered into your account and paid out with the next travel commission run. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-22 19:11:12

I WAS WONDERING HOW MUCH AND WHEN I WILL RECEIVE MY COMMISSION CHECK FOR THE LAST TRIP I BOOKED FROM 01/12/08 TO 01/18/08


InquiryId :  27208  InquiryType :  Magazines  DateAndTime :  2008-01-22 19:15:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 18:12:51

Hi,
Either submit the payment update form or reactivation form through the back office or call our customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 19:15:50

Need to pay dues and get back my card back. Ed Terranova was our leader my and friend need to restart memberships.


InquiryId :  27213  InquiryType :  New Reservation  DateAndTime :  2008-01-22 19:38:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 18:08:09

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 19:38:35

trying to get the best fare for these specific flights and dates: April 26 #754 NWA MSP - DTW #52 NWA DTW -FRA Returning from Berlin on May 9th KLM #8426 Berlin - AMS #55 NWA AMS - MSP There are 2 adults (Carol and Chris Schoonover) and 2 children Emily (9) and Sidney (6). Thank you.


InquiryId :  27231  InquiryType :  Magazines  DateAndTime :  2008-01-22 22:44:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 17:41:59

Hi,
It is 4975 Preston Park #550 Plano TX 75093.

Thank You
WorldVentures Team

Customer submitted at 2008-01-22 22:44:22

Hello ??? What is your principal business address?? This is my 2nd attempt!!


InquiryId :  27240  InquiryType :  Existing Reservation  DateAndTime :  2008-01-23 00:16:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 19:53:40

Hi,
May I know the browser and the OS that you are using? Also you need to enable cookies and javascript .

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 00:16:14

I have a new laptop; it\'s been set up but I cannot log on in my back office. The lower left corner says \"Done but with errors on page\" and the password pad goes blank again. I\'m able to log in on other computers into the back office. Can you tell me if there is something else I should be doing or some setting to be changed or...?


InquiryId :  27247  InquiryType :  Existing Reservation  DateAndTime :  2008-01-23 01:19:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 19:52:50

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 01:19:20

We are taking the April 6th cruise out of New York and we will need ground transportation to the Royal Carribian dock, Do you offer this service, and who do we contact. Royal Carribian said we have to go thru World Adventures since we are travaling as a group.


InquiryId :  27251  InquiryType :  Magazines  DateAndTime :  2008-01-23 01:45:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-22 17:29:53

Hi,
Please contact the airlines directly and they will resend the confirmation to you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 01:45:21

Is there anyway you can send me my intinery? I tried to print it and the page had expired Rachelle Alverez Visa Card cmerchant2@comcast.net leaving denver Feb 5 to Tucson on a Frontier Flight and returning to Denver on Feb 12th - Frontier Airlines


InquiryId :  27263  InquiryType :  Billing  DateAndTime :  2008-01-23 04:48:15  Status :  Replied and Resolved
Replied By Tony at 2008-01-23 12:29:15

Please contact our Cancellation Department at 972-805-9954 (Mon -Fri 8am-8pm ct, Sat 9am-1pm)
Customer submitted at 2008-01-23 04:48:15

How do I stop the monthly billing if I waant to stop the program


InquiryId :  27270  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-23 05:41:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 18:09:20

Hi,
It will be updated very soon on the back office.

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 05:41:56

Can I get a copy of the new business overview in .pdf format? I use an Mac computer and the .swf format doesn\'t work near as well as the Windows formatted version on a Windows based computer. I understand the .pdf format was due out last week and was hoping I could get a copy. Thank you very much!


InquiryId :  27283  InquiryType :  Existing Reservation  DateAndTime :  2008-01-23 16:40:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 20:20:47

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Replied By Aruna A at 2008-01-23 20:20:11

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 16:40:17

I want to cancel my subscription. I just seem not to be using it due to a change in my work status. How do I go about cancelling


InquiryId :  27287  InquiryType :  Hotel  DateAndTime :  2008-01-23 17:55:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 20:19:37

Hi,
Is the fee charged by the hotel or WV when you went directly to the hotel website ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 17:55:40

What is the service fee charged for a hotel reservation? Why is there a fee charged when if I went directly to the hotel website (Holiday Inn) I wouldn\'t be charged the fee? This makes it more expensive to use your site. Thanks, Pete


InquiryId :  27289  InquiryType :  New Reservation  DateAndTime :  2008-01-23 18:30:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 17:26:14

Hi,
Please give a general search through powersearch and you will get the results of the flights if available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 18:30:16

I am trying to get a price for business or first class on american airlines leaving about 11:45 pm on the 4th of feb, flying back to LA about 4:00 pm on the 5th of feb. When i look up flights, the only return flight is on Delta at 7:45, what is the problem?


InquiryId :  27292  InquiryType :  Group Reservation  DateAndTime :  2008-01-23 18:55:39  Status :  Replied and Resolved
Replied By Mike K at 2008-01-24 06:51:35

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-23 18:55:39

Need help in booking a group rate for March 7,8,9th 10-12 rooms in the Aneheim area. Closer to Disneyland is preferable. I forgot my ID number.


InquiryId :  27301  InquiryType :  Existing Reservation  DateAndTime :  2008-01-23 20:02:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 20:15:03

Hi,
Since it is booked through WCT or the quick search tab , please contact WCT at 1-888-254-0637 .

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 20:02:25

I reserved a hotel room at the Sheraton Suites in Elk Grove Village, IL (WCT843326700) for 2 rooms, 2 dbl beds. I called the hotel to confirm and they only have one room so I had to book another with them. Now, I have a room booked with you that does not exist so I would need a refund of $136.84 for that room. Thank you, Nicki Boz


InquiryId :  27304  InquiryType :  Dreamtrips  DateAndTime :  2008-01-23 21:11:31  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-24 11:45:30

Roger...send me your phone number. I\\\'ll call you and try walking thru it with you.
Customer submitted at 2008-01-24 19:14:26

I did try three times... nothing. and it won\'t even send me my password when I request it on the \"forgot my password\" link... It isn\'t recognizing my id number either.
Replied By Larry Woodward at 2008-01-24 08:02:56

If you can\'t get logged in on the first try, you might try a second or third time with the same ID and password. Usually that should get you right in.
Customer submitted at 2008-01-23 21:11:31

I cannot login to book a dream trip. I tried my user name and password and it won't let me log in.


InquiryId :  27307  InquiryType :  Existing Reservation  DateAndTime :  2008-01-23 21:57:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 20:12:52

Hi,
Please reconfirm your membership details including the member id and SSN .

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 21:57:28

I need help getting my username and password please.


InquiryId :  27308  InquiryType :  Billing  DateAndTime :  2008-01-23 22:06:56  Status :  Replied and Resolved
Replied By Tony at 2008-01-24 10:00:24

Please contact our cancellation department at 972-805-9954 to terminate your membership. Our representatives are available to you Monday - Friday 8am-8pm and Saturday 9am-1pm. Thank You.
Customer submitted at 2008-01-23 22:06:56

I would like to cancel my membership with World Ventures. This is the second request that I have sent out. I am not able to access the part of the site to cancel it via web. Please send me a confirmation that this has been done. Thank you Brandy Lunt


InquiryId :  27309  InquiryType :  Flight  DateAndTime :  2008-01-23 22:15:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 20:12:28

Hi,
Please give a general search and check again . The flight may not be available . Else contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 22:15:58

yes yesterdy i checked a flight from dfw to las on feb 17th to feb 20th andi got a quote of22.00 but now i cant find it again and your chat person said you dont book flights only so now im confused cause my daghter checked to and got the same quote could you help meplease my email addressis littlecdb05@yahoo.com


InquiryId :  27310  InquiryType :  Existing Reservation  DateAndTime :  2008-01-23 22:22:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 20:30:23

Hi,
The confirmation email has been sent to you . Please check your email .

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 22:22:35

Hello. We booked a hotel in cancun today and have not heard back via e-mail our confirmation. the tracking # given us is GRP030NDL19L. Please respond asap re: our hotel, as we will be leaving our home in less than 24 hrs. for travel to Cancun. Thank you. Laura Yankoviz (902)232-3092.


InquiryId :  27311  InquiryType :  Existing Reservation  DateAndTime :  2008-01-23 22:39:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 20:06:10

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-23 22:39:34

We have inquired as to what is going on with our hotel for Cancun this Friday and are concerned that perhaps we left an incorrect address. Please note that the correct e-mail for tracking # GRP030NDL19L is this: jduykers@ns.aliantzinc.ca Thank you.


InquiryId :  27313  InquiryType :  Travel Commissions  DateAndTime :  2008-01-23 23:11:14  Status :  Replied and Resolved
Replied By Angela H at 2008-01-30 07:54:31

Dear Lesie, I work with the travel commissions. Please let me know what the issue is and I\\\'ll get it taken care of for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-23 23:11:14

This will be my 6th request for assistance on my travel commissions. Please direct me to the correct person to speak with


InquiryId :  27319  InquiryType :  Commissions  DateAndTime :  2008-01-24 00:08:15  Status :  Replied and Resolved
Replied By Angela H at 2008-01-30 07:56:28

Dear Angela, WorldVentures received commissions approximately 60-120 days after the date of travel. If you could please provide me with your ID number, the booking ID or confirmation number for this booking or some passenger names I\\\'ll look into this to see the status on the commission. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-24 00:08:15

I have not received the commissions for the trips I booked in December, which have been completed for over a month already


InquiryId :  27331  InquiryType :  Existing Reservation  DateAndTime :  2008-01-24 02:14:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 19:55:19

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 02:14:03

Last week we booked a cruise on Royal Carribian, Monarch of the Seas for March 21 at 5:00 p.m. out of LA. Only $200 was deducted from my credit card. Why wasn\'t the entire bill deducted from my card and What do I need to do to rectify the unpaid balance?


InquiryId :  27333  InquiryType :  Existing Reservation  DateAndTime :  2008-01-24 02:31:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 20:04:10

Hi,
If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 02:31:00

I dont think I ever received an email with my itinerary for my trip from Feb 28th-March 2 so I dont have my tracking ID (or any of my information, really). If you could send it to me ASAP that would be great.


InquiryId :  27334  InquiryType :  New Reservation  DateAndTime :  2008-01-24 02:34:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-23 17:11:22

Hi,
We provide only air , hotel , vacation and cruise packages.

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 02:34:48

Do you provide Euro Passes on the Euro Rail? This allows people to tour 20 countries in Europe over a 3 to 4 week period. Please let me know how to find it online. Thanks you!


InquiryId :  27342  InquiryType :  Dreamtrips  DateAndTime :  2008-01-24 04:42:37  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-24 07:40:26

If you can\\\'t get logged in to the Dreamtrip to sign up on the first try, usually if you re-enter you ID and password a second time you will get in. We only contracted 2 b/r suites with the resort, no 3 b/r.
Customer submitted at 2008-01-24 04:42:37

Wanting to book the Orlando Dream trip in May, but unable to login. Aslo wondering if we can get a 3 bedroom suite and have 7 people.


InquiryId :  27349  InquiryType :  New Reservation  DateAndTime :  2008-01-24 07:41:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 18:42:05

Hi,
Please delete all temporary internet files and cookies and try again . If still you have problem ,please use the quick search tab to get the lowest deals .

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 07:41:37

Yes, I\'m trying to find prices for a hotel in Ft.Lauderdale,Fl. Themy site keeps saying enter state code. However, there is no place to enter a state code...if I even knew what that was. I did click on one of the choices given to me that had the same zip code and that did not work. This booking is for a client that needs this hotel Feb. 1st to the 3rd. It is very embarrassing that the site is NOT working correctly, the trip is right around the corner and they actually found a price cheaper nd sooner than I.


InquiryId :  27351  InquiryType :  Travel Commissions  DateAndTime :  2008-01-24 13:42:33  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-24 06:51:10

you can find your travel commissions in the back office of your .com site. Please login to the back office of your .com site and on the left side of the page, you will see a link that says View Bookings From Your Site. Click on this link to view the bookings and commissions.
Customer submitted at 2008-01-24 13:42:33

where do I look for travel commissions?


InquiryId :  27354  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-24 16:24:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 18:38:03

Hi,
Please go to control panel and then click on \\\"Add and remove programs\\\" and uninstall the toolbar.

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 16:24:42

How do I remove this toolbar?


InquiryId :  27356  InquiryType :  New Reservation  DateAndTime :  2008-01-24 16:44:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 18:36:41

Hi,
Whatever available will be displayed on the website as the prices may change .Please check the site .

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 16:44:46

Are you planning on changing the price to the Endless Vacations from 299 to 499? I received an email that the 299 price is no longer available.


InquiryId :  27358  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-24 17:27:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 18:36:05

Hi,
May I know the browser that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 17:27:33

I have been trying to pull up prices for an all inclusive family vacation and I have used about 40 different dates and it says there are no flight vacation packages. I can pull it up on apple, expedia and funjet why not yours? You claim to be the best out there but your not. Can you explain this to me please??


InquiryId :  27359  InquiryType :  Dot Com Site  DateAndTime :  2008-01-24 17:55:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 18:35:32

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 17:55:01

When trying to book flights I have problems with getting quotes. I put in the correct information for a quote and received no answers, just a message that said it was searching, waiting 12 minutes I am reporting this is too slow.


InquiryId :  27363  InquiryType :  Existing Reservation  DateAndTime :  2008-01-24 18:11:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 19:22:03

Hi,
LTC cards have been stopped . You need to use the AGent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 18:11:47

I have never received my card with my travel agent number on it.


InquiryId :  27368  InquiryType :  Dreamtrips  DateAndTime :  2008-01-24 19:18:36  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-24 11:43:57

It departs from Miami at 4:00 on Monday, July 7th. You can view the itenerary under \\\"Trip Highlights\\\" on the Dreamtrip page.
Customer submitted at 2008-01-24 19:18:36

The western carribean cruise in july, where does it leave from?


InquiryId :  27377  InquiryType :  Magazines  DateAndTime :  2008-01-24 21:16:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 18:21:00

Hi,
Please tell them to check all the folders including the junk or spam folder.

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 21:16:38

I HAVE SEND 2 MAILES FOR (REFER MY WEBSITE) out and no one has recived them please help!


InquiryId :  27382  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-24 22:23:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 17:10:48

Hi,
Please login to your dot biz site and go to LTC and then LTC home from the drop down menu and go down the page where you can find the Agent letter of verification .

Thank You
WorldVentures Team

Customer submitted at 2008-01-28 17:06:40

Where can I get this letter?
Replied By Aruna A at 2008-01-27 20:19:57

Hi,
RTA/LTC cards have been stopped. Please use the Agent letter of verification for all the travel agent requirements.

Thank You
WorldVentures Team

Customer submitted at 2008-01-28 03:03:51

I never got my picture uploaded. What do I need to do now?
Replied By Aruna A at 2008-01-24 18:20:26

Hi,
The LTC cards are no longer issued. Did you upload your photo for the card long back ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 22:23:20

I have never recieved my card. Please tell what I need to do to recieve that. Chris


InquiryId :  27388  InquiryType :  Dot Com Site  DateAndTime :  2008-01-24 22:49:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 18:16:18

Hi,
It should show up immediately . What did you enter and did it upload successfully ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 22:49:48

How long does it take for my welcome statement / information to appear on my site? I have updated the information but it is still not showing on my .com site.


InquiryId :  27390  InquiryType :  Existing Reservation  DateAndTime :  2008-01-24 23:18:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 19:07:38

Hi,
Please check the travel site as the fares and availability keeps changing .

Thank You
WorldVentures Team

Customer submitted at 2008-01-24 23:18:17

Hi...please tell me if the room rates of $119.20 for check-in 3/5/08 to check-out 3/10/08 (5 nights) is still good and available? If so...please let me know the total with taxes. Thanks


InquiryId :  27409  InquiryType :  Magazines  DateAndTime :  2008-01-25 00:42:16  Status :  Replied and Resolved
Customer submitted at 2008-01-25 00:42:16

Paul- Hello, what is your earthlink address? Thanks- Dave


InquiryId :  27412  InquiryType :  Magazines  DateAndTime :  2008-01-25 00:48:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:23:28

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 00:48:13

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave


InquiryId :  27413  InquiryType :  Magazines  DateAndTime :  2008-01-25 00:51:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:23:15

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 00:51:47

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27414  InquiryType :  Magazines  DateAndTime :  2008-01-25 00:53:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:23:05

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 00:53:36

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27416  InquiryType :  Magazines  DateAndTime :  2008-01-25 00:55:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:22:28

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 00:55:36

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27417  InquiryType :  Magazines  DateAndTime :  2008-01-25 00:55:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:22:15

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 00:55:36

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27418  InquiryType :  Magazines  DateAndTime :  2008-01-25 00:57:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:22:04

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 00:57:31

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27419  InquiryType :  Magazines  DateAndTime :  2008-01-25 00:59:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:21:54

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 00:59:24

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27420  InquiryType :  Magazines  DateAndTime :  2008-01-25 01:00:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:21:44

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 01:00:14

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27421  InquiryType :  Magazines  DateAndTime :  2008-01-25 01:02:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:21:34

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 01:02:46

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27423  InquiryType :  Magazines  DateAndTime :  2008-01-25 01:05:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:21:22

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 01:05:12

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27424  InquiryType :  Magazines  DateAndTime :  2008-01-25 01:05:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 17:21:09

Hi,
Please initiate livechat with the Client Services department between 8am and 8pm and an agent will assist you or else you can give your questions here.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 01:05:56

I ran across your site and have a couple of questions -- please give me a call. Thanks- Dave 612-987-1878


InquiryId :  27432  InquiryType :  Hotel  DateAndTime :  2008-01-25 02:34:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 19:05:08

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 02:34:38

I tried to down load hotels via price and your website wouldnt let me. It would only list the hotels and price was unavailiable. When I tried to book hotel, it said hotel unavailable. Why can I not access this on the web site?


InquiryId :  27433  InquiryType :  Hotel  DateAndTime :  2008-01-25 02:36:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 19:04:49

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 02:36:16

https://www.world-venture.com/hotel_list.html?reqid=20080125022355898.077&rt;=2 I tried to down load hotels via price and your website wouldn\'t let me. It would only list the hotels and price was unavaliable. When I tried to book hotel, it said hotel unavailable. Why can I not access this on the web site? https://www.world-venture.com/hotel_list.html?reqid=20080125022355898.077&rt;=2


InquiryId :  27435  InquiryType :  Dreamtrips  DateAndTime :  2008-01-25 02:53:30  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-25 06:40:29

It would be $764.33 plus port fees and departure taxes of 239.33 per person if you booked a balcomy cabin.
Customer submitted at 2008-01-25 02:53:30

I am looking at the aug 24th western carribean carnival conquest cruise. When I am at the booking screen for the balcony fee of $764.33 does this include the port charges, taxes and fees of $239.33?


InquiryId :  27436  InquiryType :  Hotel  DateAndTime :  2008-01-25 03:06:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 19:04:00

Hi,
It all depends upon the hotel they book . Different hotels have different policies .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 03:06:29

If someone books a hotel room through my website, what is the cancellation policy? When do they actually charge their credit cards?


InquiryId :  27439  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-25 04:00:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 18:22:38

Hi,
LTC cards have been stopped. You just need to print the Agent letter of verification for all the requirments of the travel agent.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 04:00:13

Needing a current RTA card. Please let me know how to get a current ID card. Thank you, Brian


InquiryId :  27440  InquiryType :  Dreamtrips  DateAndTime :  2008-01-25 04:16:43  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-25 06:41:25

1. Click the Dreamtrip you’re interested in viewing. 2. Click “Book This Trip” button 3. Enter your ID and Password….you may have to attempt this more than once to be successful. 4. This takes you to the page where you can view the members price…it will be on the far right side of the page. 5. Once viewing, you can close that window if you do not want to book at that time.
Customer submitted at 2008-01-25 04:16:43

I cannot seem to log in to check the price of the dreamtrips that say to log in to check the price. I enter in my user id and password and nothing happens, so I tried my id number with password and still nothing happened.


InquiryId :  27441  InquiryType :  Magazines  DateAndTime :  2008-01-25 04:20:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 18:33:17

Hi,
Please initate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 04:20:42

This e-mail is for Hank Blase please. My name is Lynn Colgrave, a niece of Hank Rasmussen. Please e-mail my reservations from Las Vegas to Wichita when you get a moment. Thanks, Lynn


InquiryId :  27442  InquiryType :  Flight  DateAndTime :  2008-01-25 04:25:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-24 19:03:27

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 04:25:34

I am looking for a good rate to Idaho Falls, ID leaving Denver, CO on 02/17 and returning to Denver on 02/21 in the evening. Any help??


InquiryId :  27443  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-25 05:09:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 19:10:59

Hi,
Please go to your dot biz site and go to sign up now link on the extreme right and you can enroll people . You will be able to book dreamtrips if you have the dreamtrip membership . You will earn commissions when you enroll new members.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 05:09:26

i have not received a card but i also wanted to know how to enroll someone under me the login i have only asks me to add a picture and write a personal letter for those visiting. does the dream trip membership come with a back office. will i be able to enroll people under me if they wanted a membership will those that are placed under will i earn points for commissions until i upgrade to the ltc membership. thanks, shalyn patterson


InquiryId :  27451  InquiryType :  Magazines  DateAndTime :  2008-01-25 06:48:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 19:06:25

Hi,
May I know your inquiry ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 06:48:59

It was great meeting you guys at dinner Wednesday, and now to hear through Aram about your new business! You might be hearing from me in the near future. I\'m making surprise plans for my husband and me to get away.


InquiryId :  27455  InquiryType :  Travel Commissions  DateAndTime :  2008-01-25 07:56:37  Status :  Replied and Resolved
Replied By Angela H at 2008-01-30 08:09:26

Dear Mike, When bookings are done on your site they should appear immediately after they\\\'ve been booked. However, since the travel industry does not pay out commissions on airfare there is the book direct option which will take you off site. These bookings will not appear in your backoffice. Package deals on air/hotel or air/hotel/car should appear in your backoffice because you will receive a commission based off the hotel and or car portion of these bookings. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-25 07:56:37

I had a friend book travel on my site on Wednesday and it still has not shown up. Do flights show up and hotels? Just flights? How long does it take before you see the booking on your site? Thanks!


InquiryId :  27456  InquiryType :  New Reservation  DateAndTime :  2008-01-25 08:45:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 19:51:17

Hi,
Please initiate livechat with the travel department and a travel agent will assist you in knowing the rules .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 08:45:39

I am a korean and want to rent a car in Hawaii. I used to have a driver\'s licence in TX. But it is expired now. Now i have international driver\'s licence. Can I make a reservation for rent a car on this website?


InquiryId :  27457  InquiryType :  New Reservation  DateAndTime :  2008-01-25 09:00:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 19:48:32

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 09:00:22

I am trying to book a flight for 2 adults departing from hnl to las, departing on june 5, 2008 and returning from las to hnl on june 9, 2008. I am interested in flying on hawaiian airline departing at 3pm on June 5 and flying at 1030am on june 9. I am looking to stay at luxor hotel and casino for 4 nights and 5 days. When i input my informations it gives a total pkg. price of $659.60 incld. taxes. I am interested in booking this flight and hotel pkg, but need verification that this booking is accurate. please email me as soon as possible.


InquiryId :  27459  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-25 12:07:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 19:13:36

Hi,
The RTA cards have been stopped. Please carry the Agent letter of verification with you for all the travel agent requirements.

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 12:07:44

I still haven\'t received my RTA card. We are planning a vacation in May, am I going to have it by then?


InquiryId :  27472  InquiryType :  Hotel  DateAndTime :  2008-01-25 17:58:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 21:08:54

Hi,
Transfers will be with the hotel . Some hotels provide transfers. If you are booking through the website, please initiate livechat and a travel agent will assist you in adding transfers to your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 17:58:58

I have questions about the number of beds. And if I am booking a flight elsewhere, how do I get transfers to this hotel? is it through your hotel/this site? or would it be with the airlines? or independent of both. Please call me ASAP. 217-276-4304


InquiryId :  27474  InquiryType :  Magazines  DateAndTime :  2008-01-25 18:24:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 20:03:19

Hi,
Please contact the customer support at 972 805 9600 or initiate livechat with the client services department .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 18:24:40

when transferring my business to my financee it will not take her credit card which is the current credit card paying all monthly costs. what can we do? we are transferring everything to her name


InquiryId :  27476  InquiryType :  Dreamtrips  DateAndTime :  2008-01-25 18:40:41  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-25 14:35:13

Your login information is as follows: Paul Dicianno Member ID# 895831 Password: 123321
Customer submitted at 2008-01-25 18:40:41

I forget my log in information and have not been able to retreive it.


InquiryId :  27478  InquiryType :  Dreamtrips  DateAndTime :  2008-01-25 19:05:01  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-25 09:52:03

You might want to email the person handling this Dreamtrip. Her name is Dawn, and her email is: d.parton@worldventures.com
Customer submitted at 2008-01-25 19:05:01

the live chat part cant answer the question i have .......the question is if i take the dream trip to alaska on may 30th too june 6th is there anyway to upgrage to a suite with a balcony ?....the only thing shown on the trip is a inside state room or a ocean view room with is just a window.......


InquiryId :  27487  InquiryType :  Reactivation  DateAndTime :  2008-01-25 20:51:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 19:59:58

Hi,
Please reconfirm your membership details along with SSN and we will send you the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 20:51:29

I cannot get into my backroom, I have changed my Email address so that I cannot retrieve my password. It used to be amphiltravel@verizon.net, my new address is amphiltravel@charterinternet.com my agent number is 855940, Please call me at 760-887-0330 or 760-843-0330.


InquiryId :  27488  InquiryType :  Reactivation  DateAndTime :  2008-01-25 20:51:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 19:58:26

Hi,
Please reconfirm your membership details including the SSN and we will send you the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 20:51:44

I cannot get into my backroom, I have changed my Email address so that I cannot retrieve my password. It used to be amphiltravel@verizon.net, my new address is amphiltravel@charterinternet.com my agent number is 855940, Please call me at 760-887-0330 or 760-843-0330.


InquiryId :  27501  InquiryType :  Existing Reservation  DateAndTime :  2008-01-25 21:50:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 21:06:55

Hi,
Is it an air or a non air booking ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 21:50:58

NEED INF. REGARDING A BOOKING THAT WAS DONE LAST WEEK AND CUSTOMER NEVER RECEIVED CONFIRMATION BUT $$$ WAS CHARGED TO HIS CREDIT CARD WORLD VENTURES TRIP ID # 7373 8576 7983


InquiryId :  27504  InquiryType :  New Reservation  DateAndTime :  2008-01-25 22:24:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 19:00:23

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 22:24:46

I am a member and cannot login to view Dreamtrips. My unsername and password are not being accepted.


InquiryId :  27506  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-25 22:34:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 19:00:00

Hi,
LTC cards are no longer issued . You need to use the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 22:34:00

it says they are no longer accepting pics for your card. is there a card on its way to me or do i need to eamil you a pic?


InquiryId :  27516  InquiryType :  Existing Reservation  DateAndTime :  2008-01-25 23:19:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 21:06:11

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 23:19:04

Can I please get two twin beds or full beds for the room at the Milford Hotel under Olga V. Barnes on Feb. 5,2008.


InquiryId :  27517  InquiryType :  New Reservation  DateAndTime :  2008-01-25 23:42:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 18:47:39

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-25 23:42:40

trying to do power search for flight+hotel. one way from houston to las vegas on feb. 11th 2008 want to stay at the flamingo hotel. when i enter in criteria it just says searching no results come up


InquiryId :  27518  InquiryType :  Hotel  DateAndTime :  2008-01-26 00:43:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-25 20:53:08

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-26 00:43:24

I am looking for a hotel in Woodland Hills, California and it pulls hotels in Alantic City, Georgia. Whats goingon it makes us look bad.


InquiryId :  27538  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-01-26 04:05:53  Status :  Replied and Resolved
Customer submitted at 2008-01-26 04:05:53

I want to put flyers up at colleges and their dorm rooms around southern Minnesota and the Minneapolis/St. Paul area. Is there any problem with doing this?


InquiryId :  27556  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-01-26 08:10:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 19:17:16

Hi,
Login to your .biz and click on Marketing at the top of the page, on the drop down menu click Marketing Assets, accept the disclaimer and the next page will display available products including the business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-01-26 08:10:39

how can I order a business cards or any other sales tool? I need to start right away, pls.....


InquiryId :  27561  InquiryType :  Existing Reservation  DateAndTime :  2008-01-26 15:07:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 21:17:50

Hi,
Please give the airline name so that we can give you the telephone number.

Thank You
WorldVentures Team

Customer submitted at 2008-01-26 15:07:30

I need to get a confirmation # for this booking and telephone # for the airline.


InquiryId :  27562  InquiryType :  Existing Reservation  DateAndTime :  2008-01-26 15:47:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 21:17:22

Hi,
Please give your membership details including SSN and the mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-01-26 15:47:58

I\'ve forgotten my ID number!


InquiryId :  27564  InquiryType :  Billing  DateAndTime :  2008-01-26 15:58:26  Status :  Replied and Resolved
Replied By Terri E at 2008-02-07 13:21:10

More info needed, can\\\'t find in database.
Replied By Terri E at 2008-02-07 13:21:06

More info needed, can\\\'t find in database.
Customer submitted at 2008-01-26 15:58:26

please cancel our subscription that is billed monthly on our visa card. please confirm receipt of ths email and cancellation.


InquiryId :  27567  InquiryType :  Genealogy  DateAndTime :  2008-01-26 16:47:54  Status :  Replied and Resolved
Replied By Diana M at 2008-01-29 12:43:27

We have received your inquiry and yes Omar Al-agley is in your down line his number is 917021. Thanks Diana
Replied By Tony at 2008-01-29 12:25:31

Hello Sheila, The enrollment of Omar Al-agley (917021) was successful. He is currently listed as an active representatvie in the binary. Please feel free to call customer service should you have any other questions. Thank You, Tony Robinson WorldVentures Marketing LLC Genealogy Department
Replied By Diana M at 2008-01-29 12:25:03

We have received your inquiry and yes Omar Al-agley is in your down line his number is 917021. Thanks Diana
Replied By Diana M at 2008-01-29 12:25:00

We have received your inquiry and yes Omar Al-agley is in your down line his number is 917021. Thanks Diana
Customer submitted at 2008-01-26 16:47:54

I just placed another person in my geneology and when I completed the set up it posted a red box with an error message and said that the transaction wanted to go through, but was aborted. Can you please let me know if Omar Al-agley was placed in the binary tree and activated?


InquiryId :  27568  InquiryType :  Travel Commissions  DateAndTime :  2008-01-26 17:17:00  Status :  Replied and Resolved
Replied By Angela H at 2008-02-08 08:38:54

Dear Maria, You will need to sign up as an RTA to receive access to your own powersearch site. Once travel has been booked off your site it will appear under view bookings from my site. WorldVentures receives the commissions from the vendor approximately 60-120 days after the date of travel. The commission received from the vendor varies between 5-10%. Being an RTA you will receive 50% of all commissions earned from your site. Once the commissions are received they are processed and entered into your travel commissions account to be paid out with the next travel commission run. Travel commissions are only paid out once the total amount is at least $5. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-26 17:17:00

I am interested in booking travel for myself and others through your website and am interested in becoming an affiliate. Please explain how this is done, the commission structure, how commisions are paid and fees that I need to pay to be on your website. I am on my friend\'s website but she is new and does not really understand how it works. Thank You.


InquiryId :  27569  InquiryType :  Billing  DateAndTime :  2008-01-26 18:13:15  Status :  Replied and Resolved
Replied By Terri E at 2008-02-07 12:11:46

Can\\\'t find member, more data.
Customer submitted at 2008-01-26 18:13:15

Hello, I\'l like to cancel this program. What do I need to to? Thank you.


InquiryId :  27580  InquiryType :  Existing Reservation  DateAndTime :  2008-01-26 19:53:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 21:16:33

Hi,
Please reconfirm your membership details including the SSN .

Thank You
WorldVentures Team

Customer submitted at 2008-01-26 19:53:00

i have not recieved my welcome pack or id number and it has been 3 weeks


InquiryId :  27592  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-26 23:04:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 18:09:55

Hi,
Please clarify your question .

Thank You
WorldVentures Team

Customer submitted at 2008-01-26 23:04:39

group o1 16


InquiryId :  27594  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-27 00:20:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 18:07:20

Hi,
Please call our membership cancellation department at 972 805 9954 and specify the product you want to cancel . We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 00:20:23

I wanted to stop paying $39.99 for my membership. I just want to pay $19.99 to be a member for the dream trips. Can you please help me with this transaction?


InquiryId :  27597  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-27 01:39:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 18:05:18

Hi,
All the dreamtrips will be displayed on the dot com site .We cannot determine the fares and availability of the trips. Please check your dot com site .

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 01:39:44

Not sure where else to ask this question.... Will there be any more $39, $59, dreamtrips? We are selling memberships Based on these prices. But it looks like the dreamtrips are getting more expensive. Even Under $200 would be great!!


InquiryId :  27602  InquiryType :  New Reservation  DateAndTime :  2008-01-27 03:18:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 18:01:07

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 03:18:05

when I bring up the list of hotels in Scottsdale, AZ... it shows the \"list\" ok, but when I click on a specific hotel for the details & address, it brings up the same hotel BUT IN A DIFFERENT CITY! (example... Clarion hoel in Scottsdale Az brought up picture & address of Clarion in UTAH! Needless to say, this cost me some business tonight!


InquiryId :  27603  InquiryType :  New Reservation  DateAndTime :  2008-01-27 03:25:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 18:00:43

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 03:25:16

when I bring up the list of hotels in Scottsdale, AZ... it shows the \"list\" ok, but when I click on a specific hotel for the details & address, it brings up the same hotel BUT IN A DIFFERENT CITY! (example... Clarion hotel in Scottsdale Az brought up picture & address of Clarion in UTAH! Needless to say, this cost me some business tonight!


InquiryId :  27611  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-27 15:39:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 17:48:30

Hi,
Please call our membership cancellation department at 972 805 9954 and specify the product you want to cancel . We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 15:39:34

I only want to remain as an RTA, but do not want to continue my membership for discount traveling, because I can not afford to pay $40 monthly at the present moment. I will continue with the program at $19.95 per month, or will have to cancel all together because business is reall bad. Please let me know how to go about it properly, as I do not want to call my bank to stop payment. Thanks


InquiryId :  27613  InquiryType :  Billing  DateAndTime :  2008-01-27 16:31:55  Status :  Replied and Resolved
Replied By Terri E at 2008-02-07 12:51:44

Bobbi, your request for a Drowngrade has been completed. your account reflect Dreamtrips, so on your 2/14/08 recurring payment will be for 19.95 and going forward. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-01-27 16:31:55

I have both the DreamTrips and the LTC program. I ONLY want to have the DreamTrips. I can not figure out how to change this in my back office. Would you PLEASE cancel the LTC program for me and only bill me for the DreamTrips when my billing comes around in Feb. Also please send me an email when this has been done. Thank you


InquiryId :  27615  InquiryType :  Hotel  DateAndTime :  2008-01-27 17:21:17  Status :  In Progress
Replied By Aruna A at 2008-01-27 21:09:10

Hi,
Our technical team is working on it . Please check it by tomorrow.

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 17:21:17

Bugs in the Powersearch website Luxor hotel for 5 results is showing Las Vegas in the description but then when you click on the link it takes you to a hotel in Germany. https://www.world-venture.com/show_hotel.html?reqid=20080127161330275.941 Same thing happens for Imperial Palace in Las Vegas search....only it shows a place in Korea. I\'m not booking these yet, but 2 of my customers are...because they asked me for the links. Since they are potential recruits..I am relunctant to send them these 2 links until they are working correctly.


InquiryId :  27616  InquiryType :  New Reservation  DateAndTime :  2008-01-27 17:30:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 17:46:59

Hi,
Please use the powersearch on the travel site to get the best available deals .

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 17:30:51

HI I NEED HELP LOCATING ROOMS IN VENICE ITALY FROM JUNE 4- II AND IN ROME FROM JUNE 11 - 15 LOOKING FOR A 4 STAR RATINGS I am also looking for a fast train from rome to venice and back


InquiryId :  27620  InquiryType :  FAM News  DateAndTime :  2008-01-27 19:31:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 17:43:56

Hi,
Yes, you will receive FAM news.

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 19:31:28

I have recently switched to ACH debit for my WV charges (from credit card previously). Can I now receive FAM News for free?


InquiryId :  27626  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-27 21:56:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 17:40:02

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 21:56:22

When I click vacations the box to input the travel dates is not there! Customer states it has been that way since she looked a week ago!!! HELP


InquiryId :  27629  InquiryType :  New Reservation  DateAndTime :  2008-01-27 22:33:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 17:39:25

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 22:33:10

If I book a cruise on Elation for June 19th, I have 2 adults, 1 infant, and 1 child. Do we all stay in the same room?


InquiryId :  27630  InquiryType :  Reactivation  DateAndTime :  2008-01-27 23:04:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 17:29:27

Hi,
Please submit the payment update form for the deactivated member and it will be taken care.

Thank You
WorldVentures Team

Customer submitted at 2008-01-28 14:41:35

My moms ID #888392. Thanks!
Replied By Aruna A at 2008-01-27 17:38:53

Hi,
May I have the member id of the deactivated member so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2008-01-27 23:04:13

My mother and World Ventures member has the RTA and the Dreamtrips membership. She has been paying every month ontime and she has been deactivated. I would like to know why please!? If you are paying your monthly dues every month, we should not have to worry about being deactivated. One would think, anyway! I would appreciate it if you could let me know. Thanks!


InquiryId :  27635  InquiryType :  Flight  DateAndTime :  2008-01-28 00:27:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 21:12:34

Hi,
It is the frequent flyer number.

Thank You
WorldVentures Team

Customer submitted at 2008-01-28 00:27:57

What do FF# means when makeing reservations and filling out card information?


InquiryId :  27640  InquiryType :  Existing Reservation  DateAndTime :  2008-01-28 02:36:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-27 20:55:25

Hi,
Please contact the airlines directly to make changes to your flight reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-01-28 02:36:26

i asking if i can change my flight from phoenix to dayton,ohio. i would like to change my flight from 4-1-08 to3-27-08


InquiryId :  27644  InquiryType :  Dreamtrips  DateAndTime :  2008-01-28 03:55:46  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-28 06:14:54

Look under \\\"Trip Highlights\\\"...there is a link to the cruise itenerary there.
Customer submitted at 2008-01-28 03:55:46

I\'m having trouble with live chat in case you have seen this message before. See Puerto Rico cruise on dream trips can\'t get into the itinerary from the dream trip page how do you find out where it goes from or where it goes to? Thanks


InquiryId :  27651  InquiryType :  Flight  DateAndTime :  2008-01-28 09:59:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 19:39:29

Hi,
If it is a flight reservation , you may need to call the airline and they will make a note of it , but possible only if it is a small change.

Thank You
WorldVentures Team

Customer submitted at 2008-01-28 09:59:20

I want to book a surprise flight for my friend but I\'m not sure how to spell his last name, if I purchase a flight and it\'s spelled wrong, would I be able to come back and have his last name fixed?


InquiryId :  27652  InquiryType :  Travel Commissions  DateAndTime :  2008-01-28 14:17:08  Status :  Replied and Resolved
Replied By Angela H at 2008-02-08 10:56:00

Dear Michele, I\\\'ve now got all this information on file and once the commissions have been received they\\\'ll be processed and entered into your account. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-02-01 14:47:48

Matthew Reust Dec 20,21 2007,Dayna Seybourn Dec 20, 21 2007, Michele Reust Dec 28- Jan 7, Their where three men who used it to travel and book a hotel, car, and flights to New Orleans Dec 11. My niece is using it now got here Wed Jan 30, leaving Feb. 3,. There are more but I have no way of knowing all the dates and names. Thanks for helping! Michele
Replied By Angela H at 2008-01-30 08:40:17

Dear Michele, There is an error with one of our vendors that\'s been preventing bookings from filtering into our site. This problem is being fixed, but in the mean time if you could provide me with the passenger names and travel dates I will make sure you receive your due commissions. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-01-28 14:17:08

I know that my site has been used for travel but there is no record of any commissions.Can you tell me why?


InquiryId :  27660  InquiryType :  Billing  DateAndTime :  2008-01-28 16:27:13  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-28 20:47:06

Your RTA membership was cancelled effective 1/20/08.
Customer submitted at 2008-01-28 16:27:13

Please cancel my RTA membership and maintain my Dreamtrips membership. My membership # is 903531.


InquiryId :  27661  InquiryType :  Dot Com Site  DateAndTime :  2008-01-28 16:51:17  Status :  Replied and Resolved
Replied By Ric Q at 2008-01-28 14:35:24

The reason for the issue, is the character within your URL (+) character is not allowed and therefore, may be causing problems. Please contact us at 972-805-9600 to change your URL address.
Customer submitted at 2008-01-28 16:51:17

I am not able to log into my www.a+vacations.worldventures.com website. I have enable all cookies on my computer, but I am still not having any luck. On the off chance that I am able to log in, it takes multiple times of putting in my id and password.


InquiryId :  27664  InquiryType :  New Reservation  DateAndTime :  2008-01-28 17:08:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 18:59:14

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-28 17:08:57

Hello, I\'m intrested in one of the deals going to the kauai which is $312 does that include airfare? My second question is are any of the deals on the front page show the total price including airfare?


InquiryId :  27680  InquiryType :  Genealogy  DateAndTime :  2008-01-28 19:15:53  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-28 20:41:03

Your URL is www.Eleithstravel.worldventures.biz. You can login to your site by going to your website and clicking on Login, in the top right corner of the page. You will need to type your Member ID# (906303) and your password (travel) to login to your back office. Please feel free to contact us at 972-805-9600 for further questions or concerns.
Customer submitted at 2008-01-28 19:15:53

How do I view my back office?


InquiryId :  27691  InquiryType :  Billing  DateAndTime :  2008-01-28 20:19:22  Status :  Replied and Resolved
Replied By Sean Wilson at 2008-01-28 20:34:45

Please contact us at 972-805-9600 to complete your request to cancel.
Customer submitted at 2008-01-28 20:19:22

I would like to cancel my membership please


InquiryId :  27697  InquiryType :  Existing Reservation  DateAndTime :  2008-01-28 21:50:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 19:41:05

Hi,
You need to select the dates from the calendar .

Thank You
WorldVentures Team

Customer submitted at 2008-01-28 21:50:19

There is no box to type when I want to go


InquiryId :  27727  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-29 02:06:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 17:57:05

Hi,
May I know the login details and the url that you are using ? Also , let us know the OS and the browser that you are using .

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 02:06:58

I have been trying very hard to get in touch with some one about my website. both my dot com and my dot biz don\'t work at all. It used to be very easy to get to the back office and contact some one, now there is no way to get in touch at all. I also wanted to cancel my RTA membership of $39.99 to $19.99 just for the dream trips. Please respond as soon as possible. Or I will be obligated to cancel my membership completely. I am looking forward to hearing from you today or tomorrow at the latest. Thank you; Ian Martinez


InquiryId :  27728  InquiryType :  Dot Com Site  DateAndTime :  2008-01-29 02:22:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 17:06:54

Hi,
Please reupload the photo on the dot com site . It is not on the dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 14:42:41

I did this on the dot.com site. I went to upload image and got a response that it was uploaded. However, it doesn\'t show anywhere. Where is it supposed to show? On the dot.biz site where it says upload photo, when you go to the link, it says no longer accepting photos. I did not see an upload \"image\" link for this site. Is there one? Where? Thanks.
Replied By Aruna A at 2008-01-28 18:16:36

Hi,
Please go to the dot com site and login with your member id and password and then you will redirected to a page where you can see some links on the left side of the page. Click on the link where it shows \" upload your photo \" and upload the photo there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 04:02:20

The dot.com site. I haven't even seen a place to upload on the dot.biz site. Where is that one?
Replied By Aruna A at 2008-01-28 17:55:02

Hi,
Where did you upload the photo ? Is it on the dot biz or the dot com site ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 02:22:08

I uploaded an image today but it does not show up. Does it take a while?


InquiryId :  27729  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-29 02:35:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 17:54:30

Hi,
Please login to your dot biz site and go to My Profile and then select Comp Plan from the drop down menu .

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 02:35:37

How do i see the compensation plan if im thinking about joining and any other info on the company?


InquiryId :  27749  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-29 04:06:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 18:21:55

Hi,
Please reconfirm your SSN and the mailing address and we will send you the login information .

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 04:06:04

One of my reps is having issues logging in to this back office. Can you email him his sign on and password info? 891794-1


InquiryId :  27751  InquiryType :  Magazines  DateAndTime :  2008-01-29 04:15:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 18:21:15

Hi,
Please initiate livechat with the travel deparment in the morning and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 04:15:38

I booked a dreamtrip in June fir the British Ilse. I have recieve no info or itemerary. This is my site and I cannot book a flight because I do not know where I need to be and when to take the trip.


InquiryId :  27752  InquiryType :  Magazines  DateAndTime :  2008-01-29 04:45:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 19:30:40

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 04:45:55

how do I cancil my mambership


InquiryId :  27753  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-29 04:56:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-28 19:31:34

Hi,
Was that member signed up through you ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 04:56:11

How do I add someone who has purchased just the Dreamtrips package?


InquiryId :  27759  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-01-29 06:58:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 18:49:15

Hi,
Please let us know the membership details of both the members so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 06:58:12

i am checking in on my mothers account just making sure that im still paying for it and was wondering if she could be emailed her log in # so that she can sign up for an upcoming dream trip..if she needs to be renewed please let me know so that i can be billed for it..thank you ~angelina walls


InquiryId :  27765  InquiryType :  Dot Biz Site  DateAndTime :  2008-01-29 08:07:43  Status :  Replied and Resolved
Replied By Ric Q at 2008-01-29 08:05:11

Which part of the marketing are you having trouble with. Everything seems to be running properly.
Customer submitted at 2008-01-29 08:07:43

backoffice marketing page does not appear


InquiryId :  27772  InquiryType :  Billing  DateAndTime :  2008-01-29 16:36:13  Status :  Replied and Resolved
Replied By Terri E at 2008-02-07 07:16:01

Barrett, thanks for your Inquiry. Your current recurring date is now the 22nd of each month. the next billing date will be 2/22/08, and going forward. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-01-29 16:36:13

Can I change my billing date for my monthly draft to the 22nd of the month?


InquiryId :  27776  InquiryType :  Existing Reservation  DateAndTime :  2008-01-29 17:04:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 20:19:43

Hi,
Please contact the airlines diretly with which you booked through your site and they will send the confirmation to you .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-01-29 20:19:22

Hi,
Please contact the airlines diretly with which you booked through your site and they will send the confirmation to you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 17:04:26

I am trying to locate my Itinerary for a flight that I jusst booked on this sight. From John Wayne Airport in Orange Co. CA. to Phoenix. Name Adeline Richter Billing Address P.O.Box 4273 Park City, UT 84060 I need to have this information because I had a computer glitch and lost the information without recording the confirmation number.


InquiryId :  27804  InquiryType :  Existing Reservation  DateAndTime :  2008-01-29 19:44:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 20:14:35

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 19:44:57

Need to cancel


InquiryId :  27805  InquiryType :  Magazines  DateAndTime :  2008-01-29 19:52:20  Status :  Replied and Resolved
Replied By Ric Q at 2008-01-29 15:04:59

Would you like to cancel your account? Please call our Cancellation Department at (972)805-9954. We are open 8AM-8PM CST Monday - Friday. Thank you.
Customer submitted at 2008-01-29 19:52:20

I would like to discontinue my membership with World Ventures effective immediately.


InquiryId :  27812  InquiryType :  Magazines  DateAndTime :  2008-01-29 20:47:08  Status :  Replied and Resolved
Replied By Ric Q at 2008-01-29 15:11:25

Please enter an inquiry. Support Phone Number: (972) 805-9600 Hours of Operation: M-F: 8:00 AM - 10:00 PM SAT: 8:00 AM - 10:00 PM SUN: CLOSED
Customer submitted at 2008-01-29 20:47:08

Please contact ASAP. ID:902189


InquiryId :  27817  InquiryType :  Dot Com Site  DateAndTime :  2008-01-29 21:12:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 17:35:41

Hi,
Please send your photo to photosend@worldventures.com

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 21:12:28

I have tried several times to upload a photo since the website had the vacation rentals box added. I am not sure what i am doing wrong. thanks!


InquiryId :  27833  InquiryType :  Flight  DateAndTime :  2008-01-29 23:45:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 20:12:14

Hi,
Please contact the airlines directly to make the changes.

Thank You
WorldVentures Team

Customer submitted at 2008-01-29 23:45:39

Have a friend who booked a flight and needs to change date


InquiryId :  27835  InquiryType :  Existing Reservation  DateAndTime :  2008-01-30 00:17:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 20:11:05

Hi,
May I know your query ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 00:17:01

Hi Christina, it\'s Deborah Parks, Janaye\'s godmother. How are you? Heard yu are in the tavel business. Looking for place to stay in Destin Fl. last week of May. Wondering if J\'s time share is an option for this location. Contact me when you can.


InquiryId :  27836  InquiryType :  Flight  DateAndTime :  2008-01-30 00:18:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 20:09:22

Hi,
May I know your query ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 00:18:17

https://www.world-venture.com/show_flight.html?reqid=20080130000459167.75&booking;=no Los one away to pgh leaving 1/30/08 one way only


InquiryId :  27841  InquiryType :  Existing Reservation  DateAndTime :  2008-01-30 01:16:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 20:08:53

Hi,
Please check the availability through the dot com site. We cannot determine the availilities and changes in fares.

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 01:16:53

Are there any rooms set aside at the Rio for the convention on 6 Mar through 9 Mar? There is availability, but at $170 a night.


InquiryId :  27842  InquiryType :  Hotel  DateAndTime :  2008-01-30 01:22:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 20:08:15

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 01:22:00

I\'m wondering why I get different results from the exact same search. For example, when i search for a hotel in NYC on a date I get one result when using the \'hotels\' link on the main page. When i use the \'compare hotels\' link i get different results for the same hotel. Usually not as good for the same hotel. Here are the two searches I did: http://www.res99.com/nexres/search/search_results.cgi?&=&airport;=&avail;=Y&brand;=&chk;_in=03/27/2008&chk;_out=03/31/2008&city;=jfk&clear;_cache=0&country;=US¤cy;_id=USD&doa;_dd=27&doa;_mm=03&doa;_yy=2008&dod;_dd=31&dod;_mm=03&dod;_yy=2008&footer;=&header;=&hotel;_name=Rockefeller%20Center%20Hotel&include;_bat=1&interstitial;=done⟨=ENG&minorAge1;=-?-&minorAge2;=-?-&minorAge3;=-?-&minorAge4;=-?-&name;=&nps;=Y#_adults=1#_children=0#_rooms=1&search;=Search&ses;=a6666e5438a7f7ce328ed6d41d9c15afps&src;=10018228&src;_aid=913225☆_rating=&state;=&t0;_distance=15&t1;_addr=&t1;_city=jfk&t1;_country=US&t1;_distance=15&t1;_state=&t1;_zip=&t3;_country=US&t3;_distance=15&t3;_landmark=&t3;_state=&tab;=tab0&unps;=&validpromo;=&sort;_order=Price&rows;=1&sdir;=asc https://www.world-venture.com/show_hotel.html?reqid=20080130010105464.113 Thanks for you help.


InquiryId :  27856  InquiryType :  Dreamtrips  DateAndTime :  2008-01-30 03:31:42  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-30 06:51:31

On the Scotland Dreamtrip, airfare is not included. You have the ability to book your flight from Las Vegas to Scotland, by clicking on the link that says \\\"Book Flights For This Dreamtrip On Powersearch.\\\" Your roundtrip transfers to and from the airport to the hotel in Scotland are included. The totla price is $999.99 per person based on double occupancy. The price for the
Customer submitted at 2008-01-30 03:31:42

Is the dreamtrip price including airplane flight from usa to destination. For example: if I wpold like trip to scottland. where can I start from and I live in las vegas. and Is $999 for 7day and 6night including airplan from usa to scottland?


InquiryId :  27859  InquiryType :  Existing Reservation  DateAndTime :  2008-01-30 03:40:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-29 20:07:37

Hi,
Please login to your dot biz site and go to Support link and then My profile and change the password there.

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 03:40:42

My name is Carolyn Howe and my ID # is 843801 and I need to reset my password. My email provider has changed from AOL to Cox.net and it will not let me change my password


InquiryId :  27866  InquiryType :  Genealogy  DateAndTime :  2008-01-30 06:06:35  Status :  Replied and Resolved
Customer submitted at 2008-01-30 06:06:35

Hello, My name is John Biester and I used to be an affiliate of World Ventures. Someone in the Los Angeles area told me that I can get back in the program where I started. Is this true? I know that the people who brought me in are no longer working the program, but I would be interested in starting up again if that is possible. I started in Dallas Tx. I am sorry but I do not remember my booking id or member id. Thank you for your time in this matter. Sincerely, John Biester


InquiryId :  27872  InquiryType :  Reactivation  DateAndTime :  2008-01-30 07:32:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 18:43:28

Hi,
Please submit the reactivation form or the payment update form through your back office or contact our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 07:32:07

i want to do what is necessary to get my account active. please contact me at(209) 951-1192 or my cell (209)4064547. or email me at ana_george007@comcast.net and advise.


InquiryId :  27875  InquiryType :  Dreamtrips  DateAndTime :  2008-01-30 09:14:49  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-01-30 06:44:18

When you log into your backsoffice, there is a link for Dreamtrips along the top. If you click on that link, you should be able to see the list and prices there.
Customer submitted at 2008-01-30 09:14:49

what are all the dream trips and how much?


InquiryId :  27876  InquiryType :  Commissions  DateAndTime :  2008-01-30 09:31:20  Status :  Replied and Resolved
Replied By Terri E at 2008-02-07 08:08:38

Curtis, due to you having many persons in your downline, could you provide us with which member are you inquiring about, pleae provide. So that we may further assist you. Thanks
Customer submitted at 2008-01-30 09:31:20

Hi there some one signed up under me for the 199 dream trips only no rta and no business center. I have not got 50$ and i dont see them any place?


InquiryId :  27877  InquiryType :  Billing  DateAndTime :  2008-01-30 13:31:33  Status :  Replied and Resolved
Replied By Terri E at 2008-02-06 20:39:03

Jay, go to your dot.biz site and under Support..click on support request/on-line forms and fill out a \\\"payment update form\\\" click submit....it goes to our billing department to update your new billing method. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-01-30 13:31:33

I would like to change the credit card that is currently on file and being billed. How to? JT


InquiryId :  27878  InquiryType :  Existing Reservation  DateAndTime :  2008-01-30 13:33:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 19:31:54

Hi,
Please contact the airlines directly to reconfirm.

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 13:33:47

We have not recieved our tickets via email yet... Wondering if maybe there was a typo or mistake?


InquiryId :  27880  InquiryType :  Magazines  DateAndTime :  2008-01-30 15:11:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 18:32:18

Hi,
If you are able to login to your dot biz site , please submit the reactivation or the payment update form . If you are unable to login , please contact our customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 15:11:04

I have been a previous member, and would like to be establish in good standing before the deadline is up. If someone could call me, I will confirm this. I thought I had the number but it was the wrong number. Will I still have my same ID and password? and also the same name of my domain or site?


InquiryId :  27882  InquiryType :  Magazines  DateAndTime :  2008-01-30 15:13:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 18:30:54

Hi,
If you are able to login to your dot biz site , please submit the reactivation or the payment update form . If you are unable to login , please contact our customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 15:13:25

I have been a previous member, and would like to be establish in good standing before the deadline is up. If someone could call me, I will confirm this. I thought I had the number but it was the wrong number. Will I still have my same ID and password? and also the same name of my domain or site?


InquiryId :  27883  InquiryType :  Magazines  DateAndTime :  2008-01-30 15:14:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 18:18:54

Hi,
If you are able to login to your dot biz site , please submit the payment update form or the reactivation form . If you are unable to sign in to your dot biz , please contact our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 15:14:06

I have been a previous member, and would like to be establish in good standing before the deadline is up. If someone could call me, I will confirm this. I thought I had the number but it was the wrong number. Will I still have my same ID and password? and also the same name of my domain or site?


InquiryId :  27889  InquiryType :  Magazines  DateAndTime :  2008-01-30 16:27:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 18:17:47

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 16:27:05

For Angie Crawford.


InquiryId :  27893  InquiryType :  Dot Com Site  DateAndTime :  2008-01-30 17:05:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 18:17:01

Hi,
Please send the photo to photosend@worldventures.com.

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 17:05:29

See previous chats about this....I uploaded the image as a photo and it does show in my back office. Does it not show on the home page so clients can see?


InquiryId :  27901  InquiryType :  New Reservation  DateAndTime :  2008-01-30 17:46:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 18:13:51

Hi,
Please contact the airlines directly and they will confirm .

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 17:46:11

I am looking into a trip from Long Beach to Ensenada Mexico... Will i need to have a passport in order to do so? Thanks


InquiryId :  27906  InquiryType :  Existing Reservation  DateAndTime :  2008-01-30 18:08:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 19:20:58

Hi,
Please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 18:08:41

Johnathan Kayne Gillaspie was booked for a flight leaving Jan 31 from OKC about 6 am and arriving in NYC around 11:30. We have not received any confirmation and Need to know if this flight is reserved. I think it was Delta but I might have booked a different company Please help quickly Sharon


InquiryId :  27912  InquiryType :  Existing Reservation  DateAndTime :  2008-01-30 19:14:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 19:35:56

Hi,
Please give the wv tracking number .

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 19:14:15

trying to find out abot my rental car


InquiryId :  27916  InquiryType :  New Reservation  DateAndTime :  2008-01-30 19:32:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 18:08:12

Hi,
Please go to your dot com site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-01-30 19:32:13

I want to book 6 adults and 5 children for a trip to Dreams in Tullem 7/10/08-7/15/08 Can you help me with this


InquiryId :  27940  InquiryType :  Travel Commissions  DateAndTime :  2008-01-30 22:54:45  Status :  Replied and Resolved
Replied By Angela H at 2008-02-08 12:06:28

Dear Shannon, If you could please fax me a copy of the email confirmation, I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-30 22:54:45

I can\'t find anywhere in my back office or other to show the booking that has occurred through my site and the commission I will be earning.


InquiryId :  27950  InquiryType :  Group Reservation  DateAndTime :  2008-01-31 00:35:35  Status :  Replied and Resolved
Replied By Mike K at 2008-02-08 12:49:22

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Replied By Mike K at 2008-02-08 12:48:03

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-31 00:35:35

I have a group trip that I want to plan. I am a world ventures rep but have not been doing this long. Please contact me for help on this.


InquiryId :  27952  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 00:58:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 19:19:20

Hi,
Please reconfirm your membership details along with SSN and we will send you the password .

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 00:58:43

I do not know my password and Rep id and have no way to get in to my sites. Matthew Mannino


InquiryId :  27953  InquiryType :  Reactivation  DateAndTime :  2008-01-31 01:09:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 17:45:49

Hi,
Please login to your dot biz site and submit the payment update form .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-01-30 17:45:44

Hi,
Please login to your dot biz site and submit the payment update form .

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 01:09:11

My Name is Milagros Rosendo, ID#889843, My Husband: Jorge Gonzales, ID#888088. We would like to take advantage of the opportunity to reactivate our LTC Membership ONLY. We don\'t know how to do it in our back office. Please get back to us immediately by email or please call our home phone No. 201-963-4408. We nee assistance! Thank you....Milagros


InquiryId :  27955  InquiryType :  New Reservation  DateAndTime :  2008-01-31 01:36:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 17:47:01

Hi,
Please use the powersearch on the dot com site to get the best deals and submit booking. For further details with the reservation , please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 01:36:19

Interested in 3 or 4 rooms for May 18, Mexican Riviera. What is the down payment and when is full payment due.


InquiryId :  27958  InquiryType :  Dreamtrips  DateAndTime :  2008-01-31 02:43:46  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-01 07:56:36

1. Go to www.rccl.com 2. Click \\\"Before you board\\\" 3. Click \\\"OPnline Registration\\\" 4. Fill out the form 5. Print set sail pass. I\\\'ll email this to you in a seperate email.
Customer submitted at 2008-01-31 02:43:46

I have not rec\'d my info packet yet. My trip lvs 3Feb and I want to get a set sail pass,butI think I need a documentation number to do so. My trip id is SQKH493..reservation # is 2919562. Can you help me VERY SOON?


InquiryId :  27966  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 04:50:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-30 19:03:10

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 04:50:45

I was wondering if there would be transportation at the airport to take us to the hotel. And if so I need to change the time of arival from 12:08 pm to 2:30 pm.


InquiryId :  27967  InquiryType :  Travel Commissions  DateAndTime :  2008-01-31 05:58:44  Status :  Replied and Resolved
Replied By Angela H at 2008-02-08 12:39:56

Dear Frances, Because there was an upgrade this booking is no longer commissionable. This booking should have appeared in your bookings right after it was booked. But since it is non-commissionable there\\\'s no need to fax in any information. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-01-31 05:58:44

I notice I do not see a booking that was made on my website for a car rental on December 21, 07. Is it possible that because an upgrade was given to us after we arrived at the car rental agency that the commissions did not get added to my account?


InquiryId :  27970  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-01-31 08:08:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-01 17:33:58

Hi,
Once you select the hotel , you need to proceed and final page will show all the details of your trip .

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 18:54:27

That is so completely unhelpful and not at all pertinent to my question. Thank you for displaying your lack of customer service along with lack of features on your website. I will be taking my business elsewhere.
Replied By Aruna A at 2008-01-31 21:32:53

Hi,
Once you select the hotel and proceed , your final trip will be displayed . Please try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 08:08:33

I am trying to pick some different flight times from the power search toolbar. I am choosing flights and then adding the +hotel option. When doing that, I dont see how I can select flight times. Is this possible?


InquiryId :  27983  InquiryType :  Reactivation  DateAndTime :  2008-01-31 16:04:39  Status :  Replied and Resolved
Replied By Diana M at 2008-02-01 06:46:08

Hello Jill, I would need more information to answer your inquiry. Rep ID, and other information. Please call me @ 972-805-9617, If you have any questions. Thanks Diana
Replied By Diana M at 2008-02-01 06:45:59

Hello Jill, I would need more information to answer your inquiry. Rep ID, and other information. Please call me @ 972-805-9617, If you have any questions. Thanks Diana
Customer submitted at 2008-01-31 16:04:39

IF MY FRIEND REACTIVATES, DOES SHE KEEP HER ORIGINAL PLACE ON MY TEAM


InquiryId :  27987  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 17:20:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:21:32

Hi,
Please contact the airlines directly to make the changes.

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 17:20:04

please give me a call i have a plane ticket i need to change. i have been having a hard time talking to the plane company about it.


InquiryId :  27993  InquiryType :  Group Reservation  DateAndTime :  2008-01-31 18:29:46  Status :  Replied and Resolved
Replied By Mike K at 2008-02-08 12:50:20

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-01-31 18:29:46

Looking for rate on 20 seats from Chicago, IL to Pittsburgh, PA -- depart Chicago, Fri., May 16 (AM) return Pittsburgh May 17 - late evening. Please call me at 304 / 472-3033 (day) or 304 / 439-3033 (cell). Need info. ASAP!!!


InquiryId :  28000  InquiryType :  Group Reservation  DateAndTime :  2008-01-31 19:05:29  Status :  Replied and Resolved
Replied By Mike K at 2008-02-08 12:51:17

Is there a booking ID number that can be used to reference this request? If so please provide.
Customer submitted at 2008-01-31 19:05:29

A client of mine, Mary Lyn Miller submitted a group request for accommodations in the Palm Springs/Palm Desert, Ca area 2 weeks ago and has not received any information back on her request. What happened? Is there any record of this request? Is there someone in the travel Dept. that I can talk to about the apparent lack of response to a request?


InquiryId :  28030  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-01-31 21:48:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 17:05:02

Hi,
Please login to your dot biz site and go to the Marketing link and then Marketing assets, accept the disclaimer and go to the next page to order business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 21:48:41

I want to order my business cards and need to change the name of the company. How do I do this?


InquiryId :  28031  InquiryType :  New Reservation  DateAndTime :  2008-01-31 21:50:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 19:02:59

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 21:50:48

when i select a trip do I have flight choices? I\'m noticing it takes me to the payment page and I\'m not seeing what the flight is or the time frame. If I go in to just check flights to Aruba there are many choices. So, how do I know which one they\'re selecting with my package?? Thank You


InquiryId :  28038  InquiryType :  Dreamtrips  DateAndTime :  2008-01-31 22:31:50  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-01 06:51:34

Yes, you would need to make your own airline reservations to and from Ft. Lauderdale. The airport I\\\'m told is not far from the port...maybe about a mile. Since the ship sails at 7 PM, I\\\'d try to be at the port by at least 3 or 4 that afternoon. But, the earlier you\\\'re there, the better. An inside cabin will have no ocean view...an outside cabin will have a small window or porthole.
Customer submitted at 2008-01-31 22:31:50

was directed to you to awnser some questions about a dreamtrip. I am interested in the Eastern Caribbean cruise. (_3/9/2008-3/19/2008) I have never been on a cruise before. I noticed the ship sails at 7pm. I live in Arizona so would have to fly to Fort Lauderdale. Is this correct? I am assuming I need to make my own flight plans as well? Also what time would I need to arrive by and how far is the port from the airport? I also wanted to know how I can purchase excursions and drink tickets/etc. The advertisement shows an inside cabin for 830 or outside for 980. What is the difference? I appreciate you help in the matter. I am very excited to go on this trip but need to fully understand what I need to do first. Thank you very much


InquiryId :  28042  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 23:04:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:19:57

Hi,
RTA/LTC cards have been stopped. Please use the Agent letter of verification for all the travel agent requirements. The IATA number will be on the letter.

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 23:04:09

I have made reservations directly with a hotel in Honolulu. They are willing to give me a discount based on my travel agent status, but they need to have my IATA number (in the form of a card with my picture on it). My travel agent card will not do. Can you please supply me with this? By the way, I called yesterday and talked to one of your customer service representative who HUNG UP ON ME!!! I am about to cancel my membership, since I can never get any of the reservation locations I desire, non of the flights that I want, and non of the cruises that I have tried to secure. You never have anthing available, even though the same reservations are always available on Expedia or Orbitz or Ultimate. If I don\'t here back in the next 24 hours, I am simply going to cancel my membership. By the way, it takes at least 45 minutes to get through to your customer service reps. And not only that I had to find the phone number covertly, because you don\'t make it availble to your valuable customers or any one it appears.


InquiryId :  28043  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 23:05:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:19:47

Hi,
RTA/LTC cards have been stopped. Please use the Agent letter of verification for all the travel agent requirements. The IATA number will be on the letter.

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 23:05:26

I have made reservations directly with a hotel in Honolulu. They are willing to give me a discount based on my travel agent status, but they need to have my IATA number (in the form of a card with my picture on it). My travel agent card will not do. Can you please supply me with this? By the way, I called yesterday and talked to one of your customer service representative who HUNG UP ON ME!!! I am about to cancel my membership, since I can never get any of the reservation locations I desire, non of the flights that I want, and non of the cruises that I have tried to secure. You never have anthing available, even though the same reservations are always available on Expedia or Orbitz or Ultimate. If I don\'t here back in the next 24 hours, I am simply going to cancel my membership. By the way, it takes at least 45 minutes to get through to your customer service reps. And not only that I had to find the phone number covertly, because you don\'t make it availble to your valuable customers or any one it appears.


InquiryId :  28044  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 23:08:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:19:35

Hi,
RTA/LTC cards have been stopped. Please use the Agent letter of verification for all the travel agent requirements. The IATA number will be on the letter.

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 23:08:30

I have made reservations directly with a hotel in Honolulu. They are willing to give me a discount based on my travel agent status, but they need to have my IATA number (in the form of a card with my picture on it). My travel agent card will not do. Can you please supply me with this? By the way, I called yesterday and talked to one of your customer service representative who HUNG UP ON ME!!! I am about to cancel my membership, since I can never get any of the reservation locations I desire, none of the flights that I want, and none of the cruises that I have tried to secure. You never have anthing available, even though the same reservations are always available on Expedia or Orbitz or Ultimate. If I don\'t here back in the next 24 hours, I am simply going to cancel my membership. By the way, it takes at least 45 minutes to get through to your customer service reps. And not only that I had to find the phone number covertly, because you don\'t make it availble to your valuable customers or any one it appears.


InquiryId :  28045  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 23:08:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:19:18

Hi,
RTA/LTC cards have been stopped. Please use the Agent letter of verification for all the travel agent requirements. The IATA number will be on the letter.

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 23:08:38

I have made reservations directly with a hotel in Honolulu. They are willing to give me a discount based on my travel agent status, but they need to have my IATA number (in the form of a card with my picture on it). My travel agent card will not do. Can you please supply me with this? By the way, I called yesterday and talked to one of your customer service representative who HUNG UP ON ME!!! I am about to cancel my membership, since I can never get any of the reservation locations I desire, none of the flights that I want, and none of the cruises that I have tried to secure. You never have anthing available, even though the same reservations are always available on Expedia or Orbitz or Ultimate. If I don\'t here back in the next 24 hours, I am simply going to cancel my membership. By the way, it takes at least 45 minutes to get through to your customer service reps. And not only that I had to find the phone number covertly, because you don\'t make it availble to your valuable customers or any one it appears.


InquiryId :  28046  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 23:08:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:18:22

Hi,
RTA/LTC cards have been stopped. Please use the Agent letter of verification for all the travel agent requirements. The IATA number will be on the letter.

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 23:08:41

I have made reservations directly with a hotel in Honolulu. They are willing to give me a discount based on my travel agent status, but they need to have my IATA number (in the form of a card with my picture on it). My travel agent card will not do. Can you please supply me with this? By the way, I called yesterday and talked to one of your customer service representative who HUNG UP ON ME!!! I am about to cancel my membership, since I can never get any of the reservation locations I desire, none of the flights that I want, and none of the cruises that I have tried to secure. You never have anthing available, even though the same reservations are always available on Expedia or Orbitz or Ultimate. If I don\'t here back in the next 24 hours, I am simply going to cancel my membership. By the way, it takes at least 45 minutes to get through to your customer service reps. And not only that I had to find the phone number covertly, because you don\'t make it availble to your valuable customers or any one it appears.


InquiryId :  28047  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 23:08:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:16:09

Hi,
The RTA/LTC cards have been stopped. Please use the Agent letter of verification for all the travel agent requirements . The letter will have the IATA number in it .

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 23:08:45

I have made reservations directly with a hotel in Honolulu. They are willing to give me a discount based on my travel agent status, but they need to have my IATA number (in the form of a card with my picture on it). My travel agent card will not do. Can you please supply me with this? By the way, I called yesterday and talked to one of your customer service representative who HUNG UP ON ME!!! I am about to cancel my membership, since I can never get any of the reservation locations I desire, none of the flights that I want, and none of the cruises that I have tried to secure. You never have anthing available, even though the same reservations are always available on Expedia or Orbitz or Ultimate. If I don\'t here back in the next 24 hours, I am simply going to cancel my membership. By the way, it takes at least 45 minutes to get through to your customer service reps. And not only that I had to find the phone number covertly, because you don\'t make it availble to your valuable customers or any one it appears.


InquiryId :  28051  InquiryType :  Existing Reservation  DateAndTime :  2008-01-31 23:49:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:12:16

Hi,
Which number did you input ?

Thank You
WorldVentures Team

Customer submitted at 2008-01-31 23:49:48

PLEASE HELP ME. I PLUGGED IN MY BOOKING # FOR THE DREAMTRIP AND IT TELLS ME THERE IS NO SUCH NUMBER.


InquiryId :  28060  InquiryType :  Existing Reservation  DateAndTime :  2008-02-01 01:25:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:09:57

Hi,
Please clarify your inquiry .

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 01:25:45

I do not need grays van for $20.00


InquiryId :  28069  InquiryType :  New Reservation  DateAndTime :  2008-02-01 02:45:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 17:29:49

Hi,
No , there are no last minute deals. Please select from the trips displayed and available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 02:45:06

where do i find the last minute trips to book for travel


InquiryId :  28071  InquiryType :  Magazines  DateAndTime :  2008-02-01 03:13:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 18:03:42

Hi,
Please login to your dot biz site and go to Marketing link and then Magazines, click on the magazine dashboard and make the status inactive.

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 03:13:18

I need to cancel my auto ship order for my \"Your Business at Home\" magazines. How do I do that before my next shipment goes out? Rep #867923 Tracy Rico


InquiryId :  28075  InquiryType :  Events  DateAndTime :  2008-02-01 04:13:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 18:18:06

Hi,
Please do it through your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 04:13:58

Want to sign up for training being held in Jackson, TN on Feb 1 & 2


InquiryId :  28081  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-01 04:43:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 18:47:04

Hi,
Please let us know the password that you are trying to use .

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 04:43:58

Can\'t log in even though I\'m sure I\'m using the correct password. Too frustrating! (and I\'m computer savvy)


InquiryId :  28095  InquiryType :  Existing Reservation  DateAndTime :  2008-02-01 07:23:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-01-31 21:35:35

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 07:23:44

What is the address to the corporate office so I can mail my request for cancellation?


InquiryId :  28113  InquiryType :  Existing Reservation  DateAndTime :  2008-02-01 17:23:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-01 17:30:34

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 17:23:06

I would like to cancel my memer ship what I need todo


InquiryId :  28126  InquiryType :  Magazines  DateAndTime :  2008-02-01 18:52:09  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 17:22:10

Hi,
I need your SSN number and billing address to send you the login details.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 17:22:07

Hi,
I need your SSN number and billing address to send you the login details.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-01 18:52:09

I do not know my user id or password. How can I obtain this information


InquiryId :  28130  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-01 19:23:47  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 17:20:08

Hi,
You website URL is http://AnnaDrake.worldventures.biz and https://www.world-venture.com. Your user name is 874536 and password is 12345.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 17:20:03

Hi,
You website URL is http://AnnaDrake.worldventures.biz and https://www.world-venture.com. Your user name is 874536 and password is 12345.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-01 19:23:47

UNABLE TO GET INTO MY BACK OFFICE. MY ID IS 874536, PASSWORD 12345. EVERYTIME I TRY TO GET IN, I\'M TOLD NUMBERS ARE INVALID.


InquiryId :  28144  InquiryType :  Hotel  DateAndTime :  2008-02-01 20:31:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-01 17:38:25

Hi,
Are you not able to login to your dot com site with your member id and password ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 20:31:58

I can\'t gt my website to show a reservation price for the Hyatt Regency in Lahaina for 7-29-08 thru 8-3-08 for 2 people.


InquiryId :  28149  InquiryType :  New Reservation  DateAndTime :  2008-02-01 20:40:27  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 17:15:24

Hi,
She has to get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 17:15:21

Hi,
She has to get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-01 20:40:27

Hello, I am Jeff Jellum and I am trying to follow up on a Confirmation for one of my Customers you has booked a trip to Mexico using my website. The name is for Kimberly Krahnbuhl. She booked a vacation on Wednesday Night but never received a confirmation. About 45 minutes ago, she was in a discussion with yourselves and found out there was an issue with her Credit Card. My understanding that has been resolved and she supposely her vacation has been reconfirmed. But she still has no confirmation email, nor no reference number. She is a bit concerned, understandably if she is booked or not. What can we do to assure everything is fine and when she will get her confirmation.


InquiryId :  28152  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-01 20:51:55  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 17:14:19

Hi,
I have forwarded your suggestion to our technical derpartment and they will look into it.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 17:14:13

Hi,
I have forwarded your suggestion to our technical derpartment and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-01 20:51:55

this si simply a strong suggestion. there would be significant benefit to customers if there were a rotating hour glass during all searches so the customer doesn\'t drop off before the final search results.


InquiryId :  28177  InquiryType :  Reactivation  DateAndTime :  2008-02-01 23:12:25  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 16:58:28

Hi,
I can see you are active and there is no problem with your account.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 16:58:15

Hi,
I can see you are active and there is no problem with your account.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-01 23:12:25

I have tried several times to contact you by telephone it is impossible. DO you have a 1-800 # as the number I try calling is long distance and charges my phone. I would like to find out my member status.


InquiryId :  28180  InquiryType :  Billing  DateAndTime :  2008-02-01 23:44:42  Status :  Replied and Resolved
Replied By Terri E at 2008-02-06 07:36:49

4975 Preston Park Ste 550 Plano,TX 75093
Customer submitted at 2008-02-01 23:44:42

Here goes yet another attempt to get your principal business address, but I\'m sure this one will go unanswered also. This is the third attempt to get this information and is being documented so I can send along to american express and have your charges removed as I have repeatedly tried to get your principal mailing address so I can submit my cancellations to you in writing as required by policy section 12-Inactivity and cancellation. Thank You.


InquiryId :  28182  InquiryType :  Flight  DateAndTime :  2008-02-01 23:55:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-01 17:40:46

Hi,
Which airport or city do you want to check ? We will check it for you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-01 23:55:06

Why is there no drop down box for airports? Also, how do you search for international flights without country selection. This is just too hard! Please call me asap because my friends are getting frustrated with the search!


InquiryId :  28185  InquiryType :  Existing Reservation  DateAndTime :  2008-02-02 00:08:54  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 17:38:56

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 17:38:53

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-02 00:08:54

I did a search for a couple of Princess Cruises and I found the cruise on your site but could not get it to show me the price.


InquiryId :  28187  InquiryType :  Existing Reservation  DateAndTime :  2008-02-02 00:23:33  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 17:38:08

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 17:38:04

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-02 00:23:33

I booked my first airline ticket on my website-when to I receive my RTA card?


InquiryId :  28190  InquiryType :  General Questions  DateAndTime :  2008-02-02 01:05:24  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 16:49:14

Hi,

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-02 01:05:24

Hi, I am interested in joining as an affiliate. Our company hosts live workshops so we would want to refer people to your air travel. Please advise how we can partner. Thanks, Glen Hopkins


InquiryId :  28192  InquiryType :  Flight  DateAndTime :  2008-02-02 01:24:26  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 17:37:31

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 17:37:27

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-02 01:24:26

I cannot get the right price for the plane fare i need since it is not allowing me to enter March 2009 to return to USA from the Philippines & leaving Phoenix,AZ on August 2008. I am A World Ventures Licensed travel consultant.Thanks.


InquiryId :  28193  InquiryType :  Travel Commissions  DateAndTime :  2008-02-02 01:27:23  Status :  Replied and Resolved
Replied By Angela H at 2008-02-08 13:48:25

Dear Daniel, It will be paid out but not until the amount in your commissions account reaches at least $5. Sincerely, Client Services
Customer submitted at 2008-02-08 23:46:32

I\'m not sure that I understand the first half of the reply to my question. If my commission is under $5, it wont be paid out to me?
Replied By Angela H at 2008-02-08 13:24:16

Dear Daniel, I currently show that we have received a commission for you for booking 0300E1RT2. The total amount of this commission is less than $5 and it will not be paid out until it reaches at least $5. There is one more booking listing in your account from 1/14/08 HP421C1S8 that we have not yet received a commission on. It takes approximately 60-120 days after the date of travel to receive commissons from the vendor. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-02-02 01:27:23

Hello, I was wondering how long it should take to have my commissions deposited into my account. Daniel Aleman #881888


InquiryId :  28199  InquiryType :  Existing Reservation  DateAndTime :  2008-02-02 02:06:49  Status :  Replied and Resolved
Replied By Nick at 2008-02-04 19:31:59

Hi,
Please get connected to live chat by selecting Travel Department and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-04 19:31:55

Hi,
Please get connected to live chat by selecting Travel Department and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-02 16:44:57

we never recieved a confirmation number, when that was supposed to occur is when the system thrw us out. Don H
Replied By Nick at 2008-02-01 17:36:42

Hi,
I need your tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 17:36:38

Hi,
I need your tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-02 02:06:49

Not sure if reservation completed - stated could not process after puting credt card info etc in to system. Please contact me to see if I need to do again. Don Hendrickson


InquiryId :  28200  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-02-02 02:07:33  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 16:43:06

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Marketing Assets Link. Click on I Agree button at the bottom of the page. In the next page you can order for Business cards.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 16:43:02

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Marketing Assets Link. Click on I Agree button at the bottom of the page. In the next page you can order for Business cards.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-02 02:07:33

How do I get business cards?


InquiryId :  28201  InquiryType :  Dot Com Site  DateAndTime :  2008-02-02 02:08:00  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 16:41:33

Hi,
What is the URL you would like to have? I will change it for you if it is available.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 16:41:29

Hi,
What is the URL you would like to have? I will change it for you if it is available.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-02 02:08:00

where do I change the webname?


InquiryId :  28207  InquiryType :  Existing Reservation  DateAndTime :  2008-02-02 02:56:19  Status :  Replied and Resolved
Replied By Nick at 2008-02-01 17:36:08

Hi,
I need your Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-01 17:36:04

Hi,
I need your Tracking number of your reservation request to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-02 02:56:19

did my booking go through?


InquiryId :  28212  InquiryType :  Travel Commissions  DateAndTime :  2008-02-02 03:17:25  Status :  Replied and Resolved
Replied By Terri E at 2008-02-05 17:33:58

Yes in 14-120 days upon completion of your booking. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-02-02 03:17:25

If I booked a client through Disneytravelagents.com will it eventually show up here as a manual booking?


InquiryId :  28237  InquiryType :  Group Reservation  DateAndTime :  2008-02-02 18:33:53  Status :  Replied and Resolved
Replied By Mike K at 2008-02-08 12:52:39

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-02-02 18:33:53

I need to book a group going from EWB to ORD for 30-40 people.


InquiryId :  28242  InquiryType :  Group Reservation  DateAndTime :  2008-02-02 20:04:12  Status :  Replied and Resolved
Replied By Mike K at 2008-02-29 08:32:47

Cindy, has received your request, you can email her at c.russell@worldventures.com She is out of the office today, I will leave her a note to contact you on Monday. r.walker@worldventures.com
Customer submitted at 2008-02-02 20:04:12

I have a reference number on a group request, 28K0L1QF9. Can you please tell me the status on this if any? I also sent in an air only group booking through Continental Airlines for assistance with. Fritz Wolchik said as a new BTA I needed to turn it over to the group desk too. Can I verify you received that one as well? Record Group Name WPYOUTH GRUP, Record Locator: CY6YSQ. Continental charges $15.00 per person to do e-tickets. Is there anyway for WV to take over this reservation for e-ticketing for less?


InquiryId :  28251  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-02 21:24:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 18:11:29

Hi,
Please try to signup again today . It should work . If you still face any problems, please let us know the type of error .

Thank You
WorldVentures Team

Customer submitted at 2008-02-02 21:24:48

Have tried for 2 days to register member Paul Paich 915557 for Convention. Please tell me how to go about it. The site is NOT working properly. We already have the other 3 family members registered. Was told on Friday that it would be up and running and it still is not working. THANKS


InquiryId :  28268  InquiryType :  Travel Commissions  DateAndTime :  2008-02-03 01:06:10  Status :  Replied and Resolved
Replied By Angela H at 2008-02-08 13:35:26

Dear Brandon, If you could please fax me a copy of the email confirmation, I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-02-03 01:06:10

I recently booked some travel on my website and was just wondering why it doesnt show up under \"travel booked on your site\" Booking Id 7470 7067 6967


InquiryId :  28270  InquiryType :  Magazines  DateAndTime :  2008-02-03 01:55:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:13:28

Hi,
Where are you trying to put the email address ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 01:55:37

Why can\'t I refer friends to win the Dream Trip? It tells me to enter a valid email address which I did?


InquiryId :  28271  InquiryType :  Existing Reservation  DateAndTime :  2008-02-03 02:01:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 21:27:01

Hi,
If it is an air reservation , please contact airlines directly . If you have not booked yet, please go back and change the search .

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 02:01:33

I need to change the date on reservation Y132207 from 5-12 to 5-13-08\' Idon \'t ihaven\'t booked it yet.


InquiryId :  28272  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-02-03 02:11:02  Status :  Replied and Resolved
Replied By Nick at 2008-02-04 19:06:12

Hi,
We have stopped issuing RTA card since Nov 31st. Instead of that you can print the Agent Verification Letter in which our IATA number is mentioned.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-04 19:06:08

Hi,
We have stopped issuing RTA card since Nov 31st. Instead of that you can print the Agent Verification Letter in which our IATA number is mentioned.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-03 02:11:02

how do i go abourt getting an rta card


InquiryId :  28277  InquiryType :  New Reservation  DateAndTime :  2008-02-03 04:55:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:18:28

Hi,
Please try to use IE as the site works best with internet explorer .

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 04:55:43

I have a mac computer and have searched my website for hotels in the dallas area and in seattle. The results that come back are many and there is no icon to simply the search by area. When I went to New York City it gave me the option of what area of the city I wanted to stay in. Also when I did my Dallas search and would click onto the hotel it would give me a address in another state like northcarolina. I wasn\'t sure if it was the computer or the website.


InquiryId :  28278  InquiryType :  Magazines  DateAndTime :  2008-02-03 06:07:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 21:03:42

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 06:07:07

February 2, 2008 I am representative member 885837. I am no longer interested in being a RTA with World Ventures. Please do the following ASAP: 1. Cancel my membership. 2. Cease taking any more payments off my credit card for web use. 3. Respond to this email promptly to advise cancellation of my membership and provide written notification that money will no longer be taken from my credit card. Membership cancellation should commence on February 2, 2008. I wish not to be advised to stay with World Ventures. Please cancel my membership immediately. Thank you and good luck to all. Jan O\'Malley RTA Number: 885837 Email: jomalley27@yahoo.com Telephone: 952-905-1941


InquiryId :  28285  InquiryType :  New Reservation  DateAndTime :  2008-02-03 17:57:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 19:38:47

Hi,
Please initiate livechat with the travel department and a travel agent will assist you

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 17:57:37

I would like to book a reservation at Casamagna Resort in Puerto Vallarta for 6 people. Is the price I am geting for two rooms or a two bedroom suite? Can I get details on the room accomadations?


InquiryId :  28286  InquiryType :  Dreamtrips  DateAndTime :  2008-02-03 18:26:33  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-04 07:49:57

When you get to the page of the Amazon scene, you should see icons on the left of the page.....the top icon is a spinning globe. Under that is a calendar icon. You want to click the icon right under the calendar...that will take you to the Dreamtrips page.
Replied By Larry Woodward at 2008-02-04 07:49:47

When you get to the page of the Amazon scene, you should see icons on the left of the page.....the top icon is a spinning globe. Under that is a calendar icon. You want to click the icon right under the calendar...that will take you to the Dreamtrips page.
Customer submitted at 2008-02-03 18:26:33

my dream page does not come out/show and it defaults to a amazon picture, can you please fix this. my tel no is 909-855-7756


InquiryId :  28288  InquiryType :  Hotel  DateAndTime :  2008-02-03 19:32:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 21:16:50

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 19:32:54

A customer is trying to book a reservation for Marriott Frenchman\'s Reef and Morning Star Beach Resort, in US Virgin Island.


InquiryId :  28289  InquiryType :  Hotel  DateAndTime :  2008-02-03 19:43:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 21:16:23

Hi,
It may not be available if it is displayed like that . For further assistance, please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 19:43:29

A customer is trying to book a reservation for Marriott Frenchman\'s Reef and Morning Star Beach Resort, in US Virgin Island. When the search comes back It stays unavailable. Can you book the trip for me or what do I do now. Liberty travel says they can get a room. But I would like to book it through my WV site to get a commission.


InquiryId :  28293  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-03 20:22:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 18:58:57

Hi,
Is it regarding booking ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 20:22:44

MegaTravelDiscounts is interested in purchasing more sites. Please return the call or email for more information.


InquiryId :  28299  InquiryType :  Existing Reservation  DateAndTime :  2008-02-03 21:49:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 21:11:15

Hi,
What info do you need ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 21:49:01

I SUBMITTED THIS REQUEST LAST NIGHT AND RESUBMITTED IT. DO YOU HAVE IT? SOMETHING ABOUT THE AIRLINE INFO. VAL


InquiryId :  28300  InquiryType :  Magazines  DateAndTime :  2008-02-03 21:50:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 17:49:34

Hi,
You will be receiving it this week .

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 21:50:53

Hello, Any idea when we are going to receive our tax information? Thanks in advance for your prompt response, Tiffiane 877179


InquiryId :  28301  InquiryType :  Existing Reservation  DateAndTime :  2008-02-03 22:13:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 21:10:49

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 22:13:49

Need to cancel a reservation for tonight


InquiryId :  28304  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-03 23:19:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 19:05:49

Hi,
Your member id is 847247 . Please login with your member id and password.

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 23:19:38

I cant get into my back office..i cant find my #


InquiryId :  28305  InquiryType :  Existing Reservation  DateAndTime :  2008-02-03 23:21:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 21:07:33

Hi,
Please go to dianecarlson.worldventures.biz and dianecarlson.worldventures.com and login with the member id 847247 and password to access .

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 23:21:18

i cant get into my back office...


InquiryId :  28306  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-02-03 23:37:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 16:53:33

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-02-03 23:37:11

help please see e-mail


InquiryId :  28308  InquiryType :  Dreamtrips  DateAndTime :  2008-02-04 01:00:45  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-04 07:34:22

There\\\'s not an installment plan on the Dreamtrips. A couple of the more expensive ones (Scotland and China) allow you to pay a deposit and the balance later.
Customer submitted at 2008-02-04 01:00:45

I am interested to get the china Dream trips, can I make installment plan to get this and how?


InquiryId :  28309  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-02-04 01:03:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:16:26

Hi,
The RTA Photo ID Card causes a LOT of confusion. It causes confusion with our RTAs (now LTCs) because it is often mistaken to be an IATAN card or a CLIA card, which are industry standard identification cards. It also causes confusion with vendors and suppliers because most travel agencies do not issue identification cards, they simply rely on business cards and agency letters of verification.

Thank You
WorldVentures Team

Customer submitted at 2008-02-04 09:39:18

Why have cards been stopped? It just feels unprofessional to present a letter.
Replied By Aruna A at 2008-02-03 16:50:23

Hi,
RTA cards have been stopped. Please use the agent letter of verification for all travel agent requirements.

Thank You
WorldVentures Team

Customer submitted at 2008-02-04 01:03:39

Completed RTA test in early January-have not recieved card yet. Status? Mary Gibson 912149


InquiryId :  28314  InquiryType :  Magazines  DateAndTime :  2008-02-04 04:05:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 19:41:34

Hi,
Yes, it is cancelled.

Thank You
WorldVentures Team

Customer submitted at 2008-02-04 04:05:25

I wanted to make sure that I cancelled the magazine subscriptions. I have too many and I do not want any more autoshipments. Thank you. Alex Van Name 310-295-8915 alexvanname@hotmail.com


InquiryId :  28319  InquiryType :  Magazines  DateAndTime :  2008-02-04 06:15:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 20:57:57

Hi,
You need to be referred by a person who is already a member with worldventures.

Thank You
WorldVentures Team

Customer submitted at 2008-02-04 06:15:34

What is required to become an affiliate? Ralph Densmore 1605Shane Circle Nashville, GA 31639 (229) 686-6965


InquiryId :  28321  InquiryType :  New Reservation  DateAndTime :  2008-02-04 06:44:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-03 20:57:29

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-04 06:44:15

I am trying to look up cruises and airfare on my WorldVentures website and the only message I get says there are no matches for my search. My search criteria spans several months and my destinations are extremely popular (especially for the times chosen), so there should definitely be available options. Can you tell me if there is a problem with the system right now? If there is a problem, could you send me search results?


InquiryId :  28324  InquiryType :  Billing  DateAndTime :  2008-02-04 07:57:47  Status :  Replied and Resolved
Replied By Terri E at 2008-02-04 16:16:27

Larry, yes you may change the date for the monthly billing. Please let us know which day is more suitable for you, and we will update it for you. Thanks
Customer submitted at 2008-02-04 07:57:47

can i choose a day to have money taken from account for monthly fee


InquiryId :  28329  InquiryType :  Existing Reservation  DateAndTime :  2008-02-04 16:01:45  Status :  In Progress
Replied By Aruna A at 2008-02-04 19:43:26

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-04 16:01:45

I need to modify a hotel reservation where my card has been charged for the full amount, ut I only need one night stay instead of two. I am on the road at a stop and need to continue my trip. Can you assist me quickly. Thanks,


InquiryId :  28344  InquiryType :  Billing  DateAndTime :  2008-02-04 17:57:21  Status :  Replied and Resolved
Replied By Terri E at 2008-02-04 15:40:10

Theda, thanks for your Inquiry. A cancellation request has been submitted and you should receive a confirmation in 2-3 days. If you have any other concerns please let us know. God Bless you WorldVentures.
Customer submitted at 2008-02-04 17:57:21

I need to cancel my world ventures. my husband has lost his job, and we just cannot afford to keep paying out $40.00 a month on this. We are stream-lining everything we can. please let me know exactly what I need to do. Thank you so much. Theda Green


InquiryId :  28347  InquiryType :  Dreamtrips  DateAndTime :  2008-02-04 18:18:32  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-05 08:08:29

Scott, just left a message on your voicemail. Larry
Customer submitted at 2008-02-04 18:18:32

Do we have a specific URL as a Rep for the Dream trips Site?? I have a prominent downline rep that is kicking off sign up drive and I need his URL as well to inform him to be able to print Scott


InquiryId :  28352  InquiryType :  Existing Reservation  DateAndTime :  2008-02-04 18:48:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:39:23

Hi,
This is not livechat , but support/inquiry link . Please let us know your query and we will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-04 18:48:45

Hi, Is this supposwed to be a live chat? Please contact me at 919-361-2296 referring a cruise reservation . Confirmation # 1517505 Thanks, Mrs Praigg


InquiryId :  28363  InquiryType :  Existing Reservation  DateAndTime :  2008-02-04 19:50:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:37:37

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-02-04 19:50:51

Hi Nancy, I have a few questions about the Spurlin group. Please give me a call. Thanks


InquiryId :  28379  InquiryType :  Existing Reservation  DateAndTime :  2008-02-04 21:18:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:37:17

Hi,
Did you try using the date from the calendar ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-04 21:18:48

When looking up vacations, it won\'t let me enter the date.


InquiryId :  28401  InquiryType :  Existing Reservation  DateAndTime :  2008-02-05 00:23:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:36:54

Hi,
An email has been sent to you stating that the package is not available and it has been cancelled. Please resubmit another reservation with some other package.

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 00:23:27

Was on Chat with Agent Rick and my Computer shut down, still need confirmation.


InquiryId :  28408  InquiryType :  New Reservation  DateAndTime :  2008-02-05 00:59:13  Status :  Replied and Resolved
Replied By Nick at 2008-02-04 17:05:39

Hi,
Please get connected to live chat by selecting Live Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-04 17:04:46

Hi,
Please get connected to live chat by selecting Live Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-05 00:59:13

Can get it to search for 4 adults, 2 rooms, April 1st a.m., leaving April 6th anytime after 9:00a.m. Prefer non stops. 3 star or better. Cheapest per person


InquiryId :  28409  InquiryType :  Dreamtrips  DateAndTime :  2008-02-05 01:09:53  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-05 07:14:48

What are you wanting to know the price of?
Customer submitted at 2008-02-05 01:09:53

No price is given. I am a member and would like to know how much.


InquiryId :  28416  InquiryType :  New Reservation  DateAndTime :  2008-02-05 02:08:42  Status :  Replied and Resolved
Replied By Nick at 2008-02-04 16:56:31

Hi,
I have forwarded your complaint to our management and we will look into it.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-04 16:56:28

Hi,
I have forwarded your complaint to our management and we will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-05 02:08:42

Not happy with performance of you agents. I have tried three separate time to get a package only for them to go up in price. If they didn\'t take so long this would not have happened! This has cost me dearly. the whole pitch on your site is ease and speed--Not so Much!!!


InquiryId :  28417  InquiryType :  Group Reservation  DateAndTime :  2008-02-05 02:20:53  Status :  Replied and Resolved
Replied By Mike K at 2008-02-08 12:55:44

I am sorry, 3 people does not meet the requirements for a group, please follow these instructions. Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-02-05 02:20:53

I have a customer who is interested in travelling for a week to Rome, Venice, Florence and Dusseldorf, Germany on a group tour sometime the first 2 weeks of September 08. There are 3 of them total. They will be flying out of Greensboro, NC. They want to fly to Italy first and fly back to the US from Germany. They will not need accomodations in Germany. They will be staying with a friend.


InquiryId :  28421  InquiryType :  Travel Commissions  DateAndTime :  2008-02-05 02:39:15  Status :  Replied and Resolved
Replied By Terri E at 2008-02-04 22:05:38

Angela, depending on what side the bookings on your website was placed ( the Blue or Red side) will determine if you see that booking info under \\\"view bookings from my site\\\" can you provide us with which side it was placed on and if these bookings have been completed? and for whom. If you gather that info we woll further assist in answering your Inquiry. Thanks
Customer submitted at 2008-02-05 02:39:15

there have been a couple bookings on my website, a car rental couple months ago, and hotel room in boston 1/20/08 where would i see these? also when i click on \"bookings from my site\" nothing is there?


InquiryId :  28422  InquiryType :  Existing Reservation  DateAndTime :  2008-02-05 02:48:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:33:31

Hi,
The confirmation email has been sent to itsme_v@suddenlink.net .Please check .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 02:48:43

I HAVE NOT RECIEVED OR CONFIRMATION INFO BY EMAIL IN THE LAST 24 HRS PLEASE CONFIRM THAT THE RESERVATION WAS BOOKED AS PER SHIRAZ ON THE ONLINE CHAT ON SUNDAY AFTERNOON


InquiryId :  28425  InquiryType :  Existing Reservation  DateAndTime :  2008-02-05 02:58:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:24:14

Hi,
Your member id /user name is 911402 . Please reconfirm your SSN and the mailing address and we will send you the password .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 02:58:54

Your phone system does not work and I can\'t remember my username. Please resend and reset my password. Angela Bates Henderson Nevada


InquiryId :  28440  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-05 04:17:27  Status :  Replied and Resolved
Replied By Nick at 2008-02-04 18:55:01

Hi,
Which browser are you using?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-04 18:54:56

Hi,
Which browser are you using?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-05 04:17:27

More often than not the calendar under power search does not work. I have only been able to powersearch once. If this is happening to me, how will this affect my customers that I advertise the price comparsions to? I am trying to build a customer base and price comparsions is one positive feature that draws people. Is this a reoccurring problem with the site? It would help if this feature works regularly. Please let me know something about this. Thsnks, Tony W. Conner


InquiryId :  28444  InquiryType :  Existing Reservation  DateAndTime :  2008-02-05 04:55:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:22:57

Hi,
Your member id is 905459 . Please reconfirm your SSN and the mailing address and we will send you the password to login .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 04:55:38

I can\'t sign on. what is my id and password #


InquiryId :  28446  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-05 05:19:07  Status :  Replied and Resolved
Replied By Nick at 2008-02-04 19:25:19

Hi,
Our technical department is working on it and it will be corrected soon.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-04 19:25:16

Hi,
Our technical department is working on it and it will be corrected soon.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-05 05:19:07

2 weeks ago, I used the PowerSeach tool bar to send an e-mail to 3 friends, introducing them to my business. None of them got the e-mail. Is there a bug in the system?


InquiryId :  28450  InquiryType :  Flight  DateAndTime :  2008-02-05 05:46:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-04 19:48:15

Hi,
Since it is an airline booking, please contact the airlines directly or the vendor through which you received the processing email .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 05:46:22

I booked a flight online, and recieved this email below. The email states that I will recieve nn email confirmation listing the ticket number will be sent when ticketing is completed. I have not recieved a ticket number or email. Please contact me about this or I will need to make sure my credit card is not charged and do business somewhere else. This is the first time using your system. Dear Michael, Thank You for selecting Online Agency 001.Your itinerary request has been successfully received and your booking is currently being processed. Airfares are not guaranteed until ticketed. An email confirmation listing the ticket number will be sent when ticketing is completed. Please note the following information: Reference Code: MEZYSV ------------------------------------------------------- Passenger Name(s): 1. Michael Brown 2. Sarah Brown ------------------------------------------------------- Payment Details: Form of Payment: CC Basic Fare: $301.4 Taxes and Fees: $63.60 Processing Fees: $0 Service fee: $8.00 Grand Total: $373.00 ------------------------------------------------------- Itinerary: Outbound: Airline/Flight: Alaska Airlines/691 Stop(s):0 Depart: LAS 07:00 AM Thursday, Feb 14 Arrive: SEA 09:40 AM Thursday, Feb 14 Inbound: Airline/Flight: Alaska Airlines/670 Stop(s):0 Depart: SEA 06:09 PM Monday, Feb 18 Arrive: LAS 08:38 PM Monday, Feb 18 ------------------------------------------------------- If paper tickets are issued, the tickets will be sent to the following address: Michael Brown 4859 Summerhill Rd Las Vegas, 89121 Phone: 702-245-4869 Email: Mike@LasVegasMike.com ------------------------------------------------------- For Inquiries Contact: Online Agency 001 Phone: 818-459-3945 Email: TimLange@TravelConsolidator.com


InquiryId :  28451  InquiryType :  Hotel  DateAndTime :  2008-02-05 05:55:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 20:03:09

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 05:55:00

I am trying to book a hotel in Maui, Hawaii for Memorial Day weekend. Check in on May 28th and check out on June 1st. I would like to stay in a 4-star or higher establishment.


InquiryId :  28455  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-05 08:02:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 18:31:57

Hi,
How did you make the payment ? Was it through check or card ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 08:02:05

I\'m independent representative-- I\'m having a problem to log-in on my worldventures.biz back office. It says my access is disabled. Please check, my user name:916838. Thank you very much. Please send to my email (noimetravel@yahoo.com)whatever is problem.


InquiryId :  28461  InquiryType :  Existing Reservation  DateAndTime :  2008-02-05 14:14:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 20:02:36

Hi,
Please go to www.worldventures.com to find out more about the business .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 14:14:34

trying to find out about the business opportunity.


InquiryId :  28470  InquiryType :  Magazines  DateAndTime :  2008-02-05 16:41:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 18:19:15

Hi,
Please login to your dot biz site and check the compensation plan listed there. Also , please attend the meetings listed on the back office and you can meet new people .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 16:41:15

could u send me little more details about commissions , how to earn vacations,dreamtrips,more details on your magazine program and do you have sponsor that is awsome that can help me sign all my family? please send me all my info.. asap!


InquiryId :  28471  InquiryType :  Flight  DateAndTime :  2008-02-05 16:58:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 20:01:44

Hi,
The reason why we dont search on certain airline is because they does not allow any metasearch to search its website.

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 16:58:13

Allegiant Airlines has a cheaper rate than any I am finding on this site and this site doesn\'t even show that airline. Why is this?


InquiryId :  28477  InquiryType :  New Reservation  DateAndTime :  2008-02-05 17:47:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 18:17:15

Hi,
Let us know the error .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 17:47:57

I am having trouble booking a flight.


InquiryId :  28491  InquiryType :  Dreamtrips  DateAndTime :  2008-02-05 19:09:42  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-05 10:18:54

Ignore what you see as you\\\'re filling in the names of the travelers. You will only be charged a grand total of 269.99 for the 3 of you. You will NOT be charged 269.99 per person, as it appears.
Customer submitted at 2008-02-05 19:09:42

Question about Orlando Bahama Bay Resort & Spa dreamtrip. Why am I being charged $539 for two adults and one child. I didn\'t think this was a \"per person\" trip.


InquiryId :  28504  InquiryType :  Existing Reservation  DateAndTime :  2008-02-05 20:31:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 20:04:24

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 20:31:33

hello?


InquiryId :  28511  InquiryType :  Travel Commissions  DateAndTime :  2008-02-05 21:22:11  Status :  Replied and Resolved
Replied By Angela H at 2008-02-11 06:24:46

Dear Daniel, Once a travel commission has been received it usually takes about 2-3 weeks to be processed and sent out. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-05 21:22:11

How long does it normally take for commissions to be distributed? Daniel Aleman RTA# 881888


InquiryId :  28515  InquiryType :  Dreamtrips  DateAndTime :  2008-02-05 21:37:57  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-06 05:41:43

I spoke with Phyllis, who is handling this trip. She said she may have spoken with you on the phone already.....if you need her assistance further, please contact her via email: pa.head@worldventures.com
Customer submitted at 2008-02-05 21:37:57

Good morning, I am trying to book a trip online for the dreamtrip cruise on 03/09/08 to 03/19/08. My member id is 905053. The system will allow me to enter all the information but when it comes to entering the number of travelers it does not allow me to put in 2. We did a test and hit submit and it gave us a confirmation # 042P914 but we did not enter any of our personal information. I need help in booking this trip. Will you please comtact me at 480 753 2631 this is my work and I am here now.


InquiryId :  28521  InquiryType :  Events  DateAndTime :  2008-02-05 22:12:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 17:59:27

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-05 22:12:15

how do I find out the price of the Alaska cruise 5/30 -6/6?


InquiryId :  28540  InquiryType :  Video Training  DateAndTime :  2008-02-06 02:47:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 17:45:11

Hi,
It will be updated shortly . Sorry for the inconvenience.

Thank You
WorldVentures Team

Customer submitted at 2008-02-06 02:47:58

I would like to know when the LTC training will be available again. It has been down for quite some time now.


InquiryId :  28553  InquiryType :  Existing Reservation  DateAndTime :  2008-02-06 04:21:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 20:21:03

Hi,
Please give the WV tracking numbers so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2008-02-06 04:21:27

i am a member of world ventures and i had 2 people book hotel on our website fabiansalas.biz and the havent gotten any confirmations there names are celestina olivas and chris galvan


InquiryId :  28555  InquiryType :  Existing Reservation  DateAndTime :  2008-02-06 04:26:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 20:22:33

Hi,
If it is an air reservation , please contact the airlines directly and if it is a non air reservation , let us know the WV tracking number .

Thank You
WorldVentures Team

Customer submitted at 2008-02-06 04:26:10

My client booked a trip to Vegas from Denver April 10 - 13, 2008. She did receive a confirmation number but at this time cannot find it. She is trying be make sure that the reservation has been made. She has tried the live chat and they told her to send an email so she did and still no answer, can you help? Kathleen DiLisa Id#902631 Thanks my email is TTSKateD@aol.com


InquiryId :  28558  InquiryType :  New Reservation  DateAndTime :  2008-02-06 04:59:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 19:27:32

Hi,
You can login to your dot com site and click on the link \\\" Add manual bookings \\\" and submit it there.

Thank You
WorldVentures Team

Customer submitted at 2008-02-06 04:59:00

I stayed at Angel Fire Resort Hotel over the weekend. When I attended a travel training saturday, I believe Fritz stated that if we could add a manual booking for commissions to be paid on something we did after the fact. Am I remembering this correctly and if so how do I do that? Thank you Tamara Brown


InquiryId :  28562  InquiryType :  Existing Reservation  DateAndTime :  2008-02-06 05:31:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 20:24:28

Hi,
Since it is an air reservation , please contact the airlines directly for the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-06 05:31:58

i purchased a ticket on your website for tomorrow from las vegas to los angeles. i didnt get a confirmation in my email i need to know if i purchased it.


InquiryId :  28566  InquiryType :  Existing Reservation  DateAndTime :  2008-02-06 06:27:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-05 20:25:50

Hi,
Since it is an air reservation , you need to contact the airlines. If you remember the airline name, please call the airlines and refer your name and the trip details and they will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-06 06:27:34

All my airline reservation info is locked in my personal laptop and I cannot access it. I fly out tomorrow and do not have my flight info. How do I retrieve the info from WV without any of my confirmation data?


InquiryId :  28568  InquiryType :  Flight  DateAndTime :  2008-02-06 06:46:28  Status :  Replied and Resolved
Replied By Nick at 2008-02-07 18:51:29

Hi,
Please contact the United Airlines directly for more information about your ticket.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-07 18:51:25

Hi,
Please contact the United Airlines directly for more information about your ticket.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 06:52:19

I booked with United Airlines for 2-15-08 through 2-17-08.
Replied By Nick at 2008-02-06 17:48:15

Hi,
With which airlines you have booked your tickets?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:48:12

Hi,
With which airlines you have booked your tickets?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-06 06:46:28

how do i receive my airline tickets? and how long will it take?


InquiryId :  28589  InquiryType :  Travel Commissions  DateAndTime :  2008-02-06 17:51:58  Status :  Replied and Resolved
Replied By Angela H at 2008-02-11 06:47:20

Dear Eileen, Flight/hotel packages are commissionable. If you could please fax me a copy of the email confirmation, I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-06 17:51:58

I booked two of our staff on a flight/hotel package to Tampa FL - they completed their travel and stay on Saturday afternoon, February 2nd. I checked my back office today, I do not see any commission. I do see the car rental, but not the hotel that I booked with the flight - Doubletree Hotel for 2 in Tampa FL. I know flights are not commisionable, but I thought if you got a flight/hotel it was.


InquiryId :  28592  InquiryType :  Magazines  DateAndTime :  2008-02-06 18:28:22  Status :  Replied and Resolved
Replied By Nick at 2008-02-06 17:30:26

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:30:23

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-06 18:28:22

I want to cancel my service plan.


InquiryId :  28597  InquiryType :  Billing  DateAndTime :  2008-02-06 19:30:41  Status :  Replied and Resolved
Replied By Terri E at 2008-02-06 17:17:03

Scott, thanks for your inquiry, we show your account has been cancelled. the last recurring payment was in Oct/07. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-02-06 19:30:41

I wish to cancel my membership and that is why I have stopped payment for my monthly billing fees. I have tried to call and I have left email messages prior wiht no response. Also, it appears that my monthly fees have been deducted from my commissions earned prior.That has been done without my consent which I bet is an illegal act. I would appreciate a response soon.


InquiryId :  28618  InquiryType :  RTA and DreamTrips Cards  DateAndTime :  2008-02-06 21:11:43  Status :  Replied and Resolved
Replied By Nick at 2008-02-06 17:19:10

Hi,
Present World Venture member should sign you up.
LTC PACKAGE- The Leisure Travel Consultant Package.
Representative and a Customer= $399.99 + $19.99/mo.
Customer only= $350 + $19.99/mo.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:19:07

Hi,
Present World Venture member should sign you up.
LTC PACKAGE- The Leisure Travel Consultant Package.
Representative and a Customer= $399.99 + $19.99/mo.
Customer only= $350 + $19.99/mo.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-06 21:11:43

Hello, I was referred by agent Amber Adams and I have been through much of your website. I would like more detailed information about how to sign up for LTC package (to become a home-based agent and the necessary training to do so). I could not find that info on the site. Thank you very much.


InquiryId :  28620  InquiryType :  New Reservation  DateAndTime :  2008-02-06 21:31:51  Status :  Replied and Resolved
Replied By Nick at 2008-02-06 17:16:21

Hi,
Can you be more clear on your query?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:16:14

Hi,
Can you be more clear on your query?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-06 21:31:51

Site reports invalid Credit Card. Two different ones were entered, both valid. Help.


InquiryId :  28625  InquiryType :  New Reservation  DateAndTime :  2008-02-06 21:52:38  Status :  Replied and Resolved
Replied By Nick at 2008-02-06 17:35:01

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:34:57

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 03:30:05

yes that is what i am interested in
Replied By Nick at 2008-02-06 17:15:31

Hi,
Please give a search using the Power search toolbar and submit your reservation request and our agent will assist you from there on.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:15:28

Hi,
Please give a search using the Power search toolbar and submit your reservation request and our agent will assist you from there on.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-06 21:52:38

would like to go to rome italy anytime after feb 9th for a week 3 people going would like nice hotel and need inexpensive this visit


InquiryId :  28626  InquiryType :  Group Reservation  DateAndTime :  2008-02-06 21:58:04  Status :  Replied and Resolved
Replied By Mike K at 2008-02-08 13:21:40

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-02-06 21:58:04

SPRING BREAK group trips WANTED, up to 20 students between 3/8 and 3/16 with CHOICES to South Padre Island, Texas OR Galveston, Texas [plus weekend cruise] OR New Orleans, Louisiana DOUBLE OCCUPANCY pricing, up to $400/ea need TRAVEL from AUSTIN TX included.


InquiryId :  28633  InquiryType :  Group Reservation  DateAndTime :  2008-02-06 22:40:02  Status :  Replied and Resolved
Replied By Mike K at 2008-02-08 13:22:00

Group Booking Process 1. Go to your PowerSearch website and click on the (GROUP BOOKING TAB) at the very top of the page. 2. We must have the following information to process your group request 3. What type of travel……Cruise or Hotel 4. Where 5. Dates of travel 6. How many rooms or cabins 7. Double, triple, or quad 8. ID number Note: When filling out the group request form you don’t have to have names to get a quote. (Put TBA in each name field) To receive a group quote it may take up to 72 hours from the time you send your request.
Customer submitted at 2008-02-06 22:40:02

I need someone from World Ventures to call me or email me re: a group looking for a Alaskan cruise. If I dont get them pricing ASAP. They will go to another travel agency and this group could grow into a larger group. Could someone please contact me.


InquiryId :  28635  InquiryType :  Billing  DateAndTime :  2008-02-06 22:51:26  Status :  Replied and Resolved
Replied By Terri E at 2008-02-06 18:20:06

Lawrence, thanks for your inquiry. A cancellation request has been submitted 2/6/08 and you will receive a confirmation in 2-3 days via e-mail. Thanks
Customer submitted at 2008-02-06 22:51:26

I have NOT used this Service since being enrolled and want to CANCEL the monthly fees immediately!!!


InquiryId :  28639  InquiryType :  New Reservation  DateAndTime :  2008-02-06 23:41:51  Status :  Replied and Resolved
Replied By Nick at 2008-02-06 17:12:00

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:11:56

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-06 23:41:51

im tryin to book a flight from IND to south padre,which is in brownsville texas i know its some kind of island but im not sure what air plane goes there. and i also need the airline code.. i need help! please


InquiryId :  28642  InquiryType :  New Reservation  DateAndTime :  2008-02-07 00:24:23  Status :  Replied and Resolved
Replied By Nick at 2008-02-06 17:11:09

Hi,
You would like to book Air only or Air+Hotel or Only Car reservation?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:11:06

Hi,
You would like to book Air only or Air+Hotel or Only Car reservation?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 00:24:23

If someone is trying to buy travel as a gift & the name on the credit card is not the traveler how does that work??


InquiryId :  28652  InquiryType :  Dreamtrips  DateAndTime :  2008-02-07 02:08:31  Status :  Replied and Resolved
Replied By Terri E at 2008-02-08 05:59:29

Helen, we don\\\'t pay commissions on flights. Thanks
Customer submitted at 2008-02-08 00:48:39

what is the percentage amount earn when someone books a flights or a vacation package thru your website?
Replied By Larry Woodward at 2008-02-07 07:48:14

Whenever you click \"Book This Trip\" and begin filling in the passengers info, whatever price you see on the far right includes everything.
Customer submitted at 2008-02-07 02:08:31

when booking reservation for the dreamtrips cruise the price that is shown is that including the port's fees and taxes


InquiryId :  28654  InquiryType :  New Reservation  DateAndTime :  2008-02-07 02:13:52  Status :  Replied and Resolved
Replied By Nick at 2008-02-06 17:02:18

Hi,
Can you be more clear on your query?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:02:15

Hi,
Can you be more clear on your query?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 02:13:52

Dream Trips


InquiryId :  28657  InquiryType :  New Reservation  DateAndTime :  2008-02-07 02:54:05  Status :  Replied and Resolved
Replied By Nick at 2008-02-06 17:01:52

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-06 17:01:47

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 02:54:05

I cannot locate a van rental from winston-salem, NC or surrounding areas in the powersearch or regular search criteria


InquiryId :  28659  InquiryType :  Travel Commissions  DateAndTime :  2008-02-07 03:43:41  Status :  Replied and Resolved
Replied By Angela H at 2008-02-11 07:48:50

Dear Flora, If you could please fax me a copy of the email confirmation, I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-07 03:43:41

Hello, Seems I am back where I started from. No one can answer why I can not see the hotel booking I did for 2 people in Nov \'07. I have asked the person that enrolled me. I have asked the upline leader. I have called and emailed. To date still no answer. I am starting to wonder if investing in this program was the right thing to do. Please help me figure out what is wrong. Why I can not see the booking and have not seen any type of commision. Thank you, Flora Mamo 832 642 6005


InquiryId :  28676  InquiryType :  Existing Reservation  DateAndTime :  2008-02-07 12:00:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-07 18:46:47

Hi,
If it is an air reservation , please contact the airlines directly for the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-07 12:00:11

Please provide me with a copy of my iteneray for an upcoming trip on 02/13/08. The reservations were made in Oct or Nov. 2008. There are 4 individuals included on the booking but I am unable to locate my copy. Please advise how I can obtain this information.


InquiryId :  28678  InquiryType :  Travel Commissions  DateAndTime :  2008-02-07 14:43:48  Status :  Replied and Resolved
Replied By Angela H at 2008-02-15 07:09:54

Dear Vicky, I received your fax with your email confirmation. We have not yet received the commission for this booking, but I have it on file so I can pay out the commission to you as soon as it is received. It takes approximately 60-120 days from the date of travel to receive a commission from the vendor. Thank you and have a great weekend. Sincerely, Client Services
Replied By Angela H at 2008-02-11 08:01:41

Dear Vicky, This is the only email appearing with your name on it. If you could please let me know what the issue is I would be glad to help resolve it. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-07 14:43:48

How long does it take to hear back from you? I sent the email a couple of days ago.


InquiryId :  28685  InquiryType :  Existing Reservation  DateAndTime :  2008-02-07 16:26:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-07 18:48:03

Hi,
Is it an air or a non air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-07 16:26:26

I need to change locations from one Courtyard by Marriot to another. Can I do this?


InquiryId :  28689  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-02-07 17:25:30  Status :  Replied and Resolved
Replied By Nick at 2008-02-07 18:23:25

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Marketing--->Marketing Assets Link. Click on I Agree button at the bottom of the page. IN the next page you can see the Business cards details.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-07 18:23:21

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on Marketing--->Marketing Assets Link. Click on I Agree button at the bottom of the page. IN the next page you can see the Business cards details.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 17:25:30

Would like to inquire about business cards?


InquiryId :  28690  InquiryType :  Video Training  DateAndTime :  2008-02-07 17:28:16  Status :  Replied and Resolved
Replied By Nick at 2008-02-07 18:21:17

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on LTC--->LTC Home Link. From there you can take your test.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-07 18:21:10

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on LTC--->LTC Home Link. From there you can take your test.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 17:28:16

how do I take the test to become the actual travel agent? How? Where? Link?


InquiryId :  28693  InquiryType :  Existing Reservation  DateAndTime :  2008-02-07 18:23:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-07 18:48:30

Hi,
Please let us know your query with Worldventures.

Thank You
WorldVentures Team

Customer submitted at 2008-02-07 18:23:12

Hi Ms.Monica Tubbs This is Dr Swamy you were going to send me some info. re.a possible short trip @ the end of this mo.I did not get any info. Probably you are proccupied. I just wanted to chk. with you before I get back with my friend about this.Thanks,K Swamy


InquiryId :  28699  InquiryType :  Existing Reservation  DateAndTime :  2008-02-07 19:20:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-07 18:49:25

Hi,
Please give the WV tracking number and we will send the confirmation if successful .

Thank You
WorldVentures Team

Customer submitted at 2008-02-07 19:20:02

I had reservations for a hotel on feb.15-17 at a super 8 in dallas tx and i havent received any confermation info and a van rental at budget at the airport i need something asap thanks


InquiryId :  28700  InquiryType :  Existing Reservation  DateAndTime :  2008-02-07 19:24:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-07 18:49:46

Hi,
Please give the WV tracking number and we will send the confirmation if successful .

Thank You
WorldVentures Team

Customer submitted at 2008-02-07 19:24:35

I had reservations for a hotel on feb.15-17 at a super 8 in dallas tx and i havent received any confermation info and a van rental at budget at the airport i need something asap thanks


InquiryId :  28721  InquiryType :  Existing Reservation  DateAndTime :  2008-02-07 21:45:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-07 18:51:49

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-02-07 21:45:23

Hi Ms.Monica Tubbs This is Dr Swamy you were going to send me some info. re.a possible short trip @ the end of this mo.I did not get any info. Probably you are proccupied. I just wanted to chk. with you before I get back with my friend about this.Thanks,K Swamy


InquiryId :  28722  InquiryType :  Existing Reservation  DateAndTime :  2008-02-07 21:45:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-07 18:52:04

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-02-07 21:45:40

Hi Ms.Monica Tubbs This is Dr Swamy you were going to send me some info. re.a possible short trip @ the end of this mo.I did not get any info. Probably you are proccupied. I just wanted to chk. with you before I get back with my friend about this.Thanks,K Swamy


InquiryId :  28724  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-07 21:53:40  Status :  Replied and Resolved
Replied By Nick at 2008-02-07 18:14:53

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-07 18:14:49

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 21:53:40

how do I get back into my back office?


InquiryId :  28728  InquiryType :  New Reservation  DateAndTime :  2008-02-07 22:11:03  Status :  Replied and Resolved
Replied By Nick at 2008-02-07 18:10:35

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-07 18:10:31

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 22:11:03

I was booking a hotel reservation and entered in all my credit card info. Then the page went to expired. Will I be double charged if I try and do it again? Please call me


InquiryId :  28739  InquiryType :  Existing Reservation  DateAndTime :  2008-02-07 23:36:15  Status :  Replied and Resolved
Replied By Nick at 2008-02-07 18:53:10

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-07 18:53:07

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-07 23:36:15

I know my password but I lost my log in number. Can you e-mail me my number?


InquiryId :  28749  InquiryType :  Dreamtrips  DateAndTime :  2008-02-08 00:46:47  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-08 05:47:22

You would do this on Powersearch.
Customer submitted at 2008-02-08 00:46:47

Looking for pricing on Sandals resorts for Feb 2009 with flight and hotel-we are returning Sandals customers


InquiryId :  28750  InquiryType :  Dreamtrips  DateAndTime :  2008-02-08 00:53:02  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-08 05:45:48

Since it\\\'s based on double occupancy, you\\\'d have to pay for 2 people even if you went alone...so it would wiser to have someone go with you. Unless it specifically says there is a single person rate on the actual Dreamtrip site.
Customer submitted at 2008-02-08 00:53:02

My question is if I want to book a dreamtrip and it be only for me what is there an up charge if any? I ask cause all the prices are based on double occupancy.


InquiryId :  28751  InquiryType :  DreamTrips Cards  DateAndTime :  2008-02-08 00:55:02  Status :  Replied and Resolved
Replied By Nick at 2008-02-07 17:53:54

Hi,
We have stopped issuing RTA card since Nov 31st. Instead of that you can print the Agent Verification Letter in which our IATA number is mentioned.

Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Genealogy and Commission Link. Enter user name and password again to login to your Geneology page.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-07 17:53:50

Hi,
We have stopped issuing RTA card since Nov 31st. Instead of that you can print the Agent Verification Letter in which our IATA number is mentioned.

Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Genealogy and Commission Link. Enter user name and password again to login to your Geneology page.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-08 00:55:02

How come I can\'t get a card? Also, this website has changed and I can\'t get geneology info or video training. where did it all go?


InquiryId :  28767  InquiryType :  New Reservation  DateAndTime :  2008-02-08 03:58:56  Status :  Replied and Resolved
Replied By Nick at 2008-02-07 18:06:42

Hi,
You can directly go to Expedia and book it.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-07 18:06:39

Hi,
You can directly go to Expedia and book it.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-08 03:58:56

I am trying to book a flight from Little Rock AR to MSP. Feb 17-19th. I found the flight I wanted on Expedia for 265.oo and world ventures was 687.00. please explain or advise.


InquiryId :  28777  InquiryType :  DreamTrips Cards  DateAndTime :  2008-02-08 07:44:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 17:58:07

Hi
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-02-08 07:44:21

Hi there! I wanted to run home and sign onto your website the minute I got your crappy waste of paper off my windshield. I can\'t thank you enough for killing extra trees with your piece of shit offer. Now you\'ll probably think I\'m kidding, but I really hope you go out business sooner than later. But later will be fine too.


InquiryId :  28778  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-08 09:53:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 17:43:46

Hi
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-08 09:53:22

Can\'t log in to my .biz, also can\'t log in while perusing DreamTrips. Very frustrating.


InquiryId :  28782  InquiryType :  New Reservation  DateAndTime :  2008-02-08 15:34:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 18:06:54

Hi
The airport code is SJD, but please check when you get the search results.

Thank You
WorldVentures Team

Customer submitted at 2008-02-08 15:34:26

Hello, I need to book a flight to Cabo San Lucas, can you tell me what\'s the airport code? Thanks, Sabi


InquiryId :  28784  InquiryType :  Existing Reservation  DateAndTime :  2008-02-08 16:18:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 21:05:30

Hi
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-08 16:18:49

I need to rebook due to zip code number did not take and I need to cancel and rebook my rental at another time


InquiryId :  28788  InquiryType :  Genealogy  DateAndTime :  2008-02-08 17:19:22  Status :  Replied and Resolved
Replied By RichardJ at 2008-02-11 10:17:32

Ruby, Please contact Client Services at 972.805.9600. Ask them to update the credit card in the system and they will be more than happy to assist. Thanks WV
Customer submitted at 2008-02-08 17:19:22

Need to change credit card.ASAP


InquiryId :  28790  InquiryType :  Events  DateAndTime :  2008-02-08 17:54:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 19:32:25

Hi
Do you want to cancel the event or the trip ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-08 17:54:31

I purchased 2 National convention tickets back in Dec. thinking we would be able to attend. Since then I have had my vacation time rescinded due to taking it for sick time, and I had put in the wrong dates not knowing it started 1 day earlier. I\'m asking that WV please refund my ticket prices on the CC used please as we will not be able to attend at this time. Thank you, Gordon Gadbois


InquiryId :  28797  InquiryType :  Existing Reservation  DateAndTime :  2008-02-08 18:30:36  Status :  Replied and Unresolved
Customer submitted at 2008-02-08 18:30:36

this your company?


InquiryId :  28799  InquiryType :  New Reservation  DateAndTime :  2008-02-08 18:40:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 19:01:10

Hi
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-08 18:40:42

I need a call from someone regarding a cruise that i think i just booked but did not get a confirmation - it went straight to contact a cruise specialist.


InquiryId :  28811  InquiryType :  Travel Commissions  DateAndTime :  2008-02-08 20:41:58  Status :  Replied and Resolved
Replied By Angela H at 2008-02-11 09:56:58

Dear Rachael, If you could please fax me a copy of the email confirmations I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-02-08 20:41:58

I am not able to see any of the travel that has been booked through my .com site. Can you tell me why? Thank you.


InquiryId :  28812  InquiryType :  Existing Reservation  DateAndTime :  2008-02-08 20:42:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 21:07:07

Hi
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-08 20:42:00

I need to cancel my car rental reservations in Ireland. The person I\'m visiting already had a car. Can I please cancel? I understand that I will still be charged a service fee. Thank you


InquiryId :  28820  InquiryType :  Commissions  DateAndTime :  2008-02-08 21:31:35  Status :  Replied and Resolved
Customer submitted at 2008-02-08 21:31:35

There have been at least 4 bookings on my website and I can not find any record of them showing in my back office. I\'m also hearing that the website is issuing confirmation letters, when the hotel manager is telling me there are no more rooms available. YIKES! HELP!


InquiryId :  28840  InquiryType :  Flight  DateAndTime :  2008-02-08 23:47:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 21:11:24

Hi
Before I answer your queries , I would like to inform you that there is no commission for air bookings and we are only providing the search engine for your convenience. Now , for the first question , when you book a flight through the wv travel site, you will be redirected to the vendor site to book and you can mention more than one email address and they will send the confirmation to one or more email addresses as entered by you . Secondly , for any changes to your flight reservation , you need to contact the airlines to check the rules and change or rebook if possible with penalty charges by the airline .

Thank You
WorldVentures Team

Customer submitted at 2008-02-08 23:47:32

I have a person who is possibly interested in booking travel using my world ventures site. This would be primarily business travel for a small company. That person has asked several questions with which I would appreciate your help. I was using Live Chat, but after waiting over 30 minutes for an answer to one of my questions, I thought it may be better to send an e-mail. First, can a booked flight itineraries be automatically forwarded to other e-mails as designated by the person booking the flight (spouses, business contact, etc.?) Second, can a person log in and change a flight if needed and are the fees for flight changes or re-booking similar to what other organizations are charging?


InquiryId :  28842  InquiryType :  Magazines  DateAndTime :  2008-02-09 00:01:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-12 16:46:43

Hi,
There has been some delay in the shipment . You will be receiving by next week .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 20:14:39

Hi Aruna, My question was about the magazines that I ordered around the end of Jan. I believe this is my confirmation number 12000007228 I have not received them.
Replied By Aruna A at 2008-02-08 18:22:38

Hi
When did you enroll ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 00:01:06

When will my DreamTrips magazines be shipped?


InquiryId :  28848  InquiryType :  Existing Reservation  DateAndTime :  2008-02-09 01:22:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 21:11:56

Hi
Since it is an air reservation , please contact the airlines directly and they will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 01:22:53

I bought a ticket for my brother (Prex E. Querol) two days ago. His flight is for tomorrow (09Feb08 at 5:30 pm) and I paid $24.00 for the FEDEX shipment. But I didn\'t received the airline tickets yet. I\'m supposed to get it today. Is this going to be an issue? New Customer, Cyrus E. Querol, US NAVY


InquiryId :  28852  InquiryType :  Billing  DateAndTime :  2008-02-08 15:50:04  Status :  Replied and Resolved
Customer submitted at 2008-02-08 15:50:04

Someone called about a check and didn\'t leave name with her. Her address is correct


InquiryId :  28853  InquiryType :  Commissions  DateAndTime :  2008-02-08 16:02:58  Status :  In Progress
Replied By Matthew T at 2008-03-18 10:41:21

In order to receive a 1099 you must have made over 600.00, If you have any further questions on this matter please call 972-805-9600
Replied By Matthew T at 2008-03-18 10:41:02

In order to receive a 1099 you must have made over 600.00, If you have any further questions on this matter please call 972-805-9600
Customer submitted at 2008-02-08 16:02:58

Customer (Erika) would like us to send her an email explaining that she would only receive a 1099 for her taxes if she made more than $600 in commissions for the previous year.


InquiryId :  28854  InquiryType :  Dreamtrips  DateAndTime :  2008-02-09 02:11:52  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-11 07:44:42

I forwarded your name and email address to the agent handling this Dreamtrip. Her name is Patti...she will let you know about checkin-checkout times once she finds out.
Customer submitted at 2008-02-09 02:11:52

I am interested in the Dreamtrip to Edinburgh in April, but I am unsure about how to book the air travel. I need to know when we should plan to arrive and depart. Do we need to be in Edinburgh on the morning of April 30th or is the afternoon sufficient. And the same concern about departure. Thank you for any assistance you may provide. -Kerry Lieb


InquiryId :  28860  InquiryType :  Magazines  DateAndTime :  2008-02-09 03:46:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 18:12:41

Hi
Please call our membership cancellation department at 972 805 9954 and specify the product you want to cancel . We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 03:46:19

I would like to reduce my membership from and affiliate down to just being able to use the dream trips only. My credit card on file is currently charged $39.99 a month and I want to reduce it to $19.99 a month. I know longer want to try to sell the product. thank you, Lisa Vandereb


InquiryId :  28863  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-09 04:38:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 18:37:33

Hi
Did you pass the LTC exam ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 04:38:55

needs help on getting my travel agent credential


InquiryId :  28864  InquiryType :  Existing Reservation  DateAndTime :  2008-02-09 04:53:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 21:13:33

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 04:53:05

I want to discontinue my account with World Ventures. From this date I am no longer authorizing World Ventures to take any money from me. I will expect a rapid response from this message. please be sure to contact me right away. Again World Ventures is no longer authorized to take any money from me!!!


InquiryId :  28873  InquiryType :  New Reservation  DateAndTime :  2008-02-09 06:34:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 21:22:55

Hi
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 06:34:03

I am trying to book the following trip and I continue to get an error on your site: RNO to EZE on 2/11/08 RIO to TUS on 3/18/08 The cost was showing as approx. $1000 earlier today. Please advise ASAP!


InquiryId :  28877  InquiryType :  Existing Reservation  DateAndTime :  2008-02-09 07:09:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-08 21:14:12

Hi
Please initiate livechat with the travel department to speak to Sam .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 07:09:58

is there someone named sam there. I lost my connection some how


InquiryId :  28879  InquiryType :  Existing Reservation  DateAndTime :  2008-02-09 09:05:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:34:23

Hi,
When and how did you cancel ? It is not showing cancelled in our system.Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 09:05:12

WorldVenture Staffer, I cancelled my subscription several months ago and found out today through a bank statement that WV is still withdrawling the monthly $39.95. Stop my membership immediately! I also want to hear from someone in the accounting department concerning this issue. I believe I deserve a refund.


InquiryId :  28880  InquiryType :  Existing Reservation  DateAndTime :  2008-02-09 12:02:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:35:14

Hi,
You can book for 3 passengers seperately , but fares and availbility may change .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 12:02:30

Can I book the 3rd passenger separately, because she is departing from a different city. She would like to depart from NJ and return to Ohio


InquiryId :  28883  InquiryType :  Travel Commissions  DateAndTime :  2008-02-09 15:57:12  Status :  Replied and Resolved
Replied By Angela H at 2008-02-11 10:08:09

Dear Paul, When travel is booked off your site you it will appear on your .com site under bookings done from my site. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-09 15:57:12

How do I know when someone books travel on my powerseach website? Will I see it in my powersearch website\'s back office right away or do I have to go to the .biz website\'s back office?


InquiryId :  28887  InquiryType :  Product Order Form  DateAndTime :  2008-02-09 07:23:53  Status :  Replied and Resolved
Replied By Terri E at 2008-02-09 09:11:21

Freddie, thanks for your inquiry. ACCT#918551 is the account that Ms Homan will use...the other acct# 918555 we have cancelled, in order to get payment for her Inital enrollment, please go into your backoffice and under Support, on-line forms, and fill out a \\\"product order form\\\" and click submit so we can finish the enollment, remember its for member# 918551, If you have any other concerns please let us know. Thanks
Customer submitted at 2008-02-09 07:23:53

Added Kelly Homan to his tree and the debit card did not go through. He tried again and it submitted dupicate member numbers for her - 918551 and 918555.


InquiryId :  28889  InquiryType :  Existing Reservation  DateAndTime :  2008-02-09 17:46:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:35:42

Hi,
If it is an air reservation, please contact airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 17:46:47

We booked travel and it was confirmed. My printer was not working, so we couldn\'t print. We had it emailed to my grandson\'s email, but it dodn\'t arrive. When looking on the site now, it doesn\'t show. The ID is 6870 9083 7377.


InquiryId :  28891  InquiryType :  New Reservation  DateAndTime :  2008-02-09 18:38:19  Status :  Replied and Resolved
Replied By Nick at 2008-02-10 16:38:09

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-10 16:38:04

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-09 18:38:19

When I was trying to book a flight using my friend\'s website (jasoncacpal.worldventures.com),there was a system error when trying to load a new window to directly book the flight from the website where the fare come from. The flight was roundtrip departing from san diego to honolulu,HI on Mar. 29- Apr. 6 2008.


InquiryId :  28898  InquiryType :  Existing Reservation  DateAndTime :  2008-02-09 20:06:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:36:06

Hi,
Please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 20:06:06

I didn\'t get my itinerary sent to my e-mail. Please sent it to me. Thank you, mike


InquiryId :  28901  InquiryType :  Billing  DateAndTime :  2008-02-09 10:37:20  Status :  Replied and Resolved
Replied By Karen O at 2008-02-11 10:36:00

We have no record of cancellation prior to this month, therefore we are unable to offer a refund.
Replied By Karen O at 2008-02-11 10:35:54

We have no record of cancellation prior to this month, therefore we are unable to offer a refund.
Customer submitted at 2008-02-09 10:37:20

Member said she cancelled back in October. I cancelled her today, so no tickets, was still active. Wants reimbursement back to October


InquiryId :  28904  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-09 21:20:20  Status :  Replied and Resolved
Replied By Nick at 2008-02-10 16:31:55

Hi,
I don\\\\\\\'t see that we have your name in our system. Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-10 16:31:51

Hi,
I don\\\'t see that we have your name in our system. Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-09 21:20:20

I never recieved my ^ digit I.D.#


InquiryId :  28908  InquiryType :  Existing Reservation  DateAndTime :  2008-02-09 21:40:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:36:36

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 21:40:32

I would like to cancel my reservation for Harrah\'s Las Vegas, NV April 11- 13


InquiryId :  28910  InquiryType :  Magazines  DateAndTime :  2008-02-09 21:54:03  Status :  Replied and Resolved
Replied By Nick at 2008-02-10 16:30:28

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-10 16:30:25

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-09 21:54:03

Would like information about becoming an affliate. Thanks


InquiryId :  28911  InquiryType :  Existing Reservation  DateAndTime :  2008-02-09 21:56:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:38:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 21:56:12

I want to cancel my reservations confirmation #\'s052725565 05272566 Teri Asbury Harrahs Casino Hotel Las Vegas, NV April 11-13


InquiryId :  28913  InquiryType :  Dreamtrips  DateAndTime :  2008-02-09 12:05:19  Status :  Replied and Resolved
Customer submitted at 2008-02-09 12:05:19

Booked cruise 2 days ago, is not showing up in BO


InquiryId :  28914  InquiryType :  Dot Com Site  DateAndTime :  2008-02-09 22:36:11  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-10 15:22:21

Login to your .com and upload your picture.
Customer submitted at 2008-02-09 22:36:11

I accidentally erased my picture, could you please reload it for me, the one you have already approved for me. Thank you and have a great day!! Katina Rowles (Owner) meliah11375@yahoo.com MY WV number : 906105


InquiryId :  28919  InquiryType :  Magazines  DateAndTime :  2008-02-09 23:29:29  Status :  Replied and Resolved
Customer submitted at 2008-02-09 23:29:29

TEST


InquiryId :  28924  InquiryType :  New Reservation  DateAndTime :  2008-02-10 01:45:07  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-10 15:26:01

Please visit world.worldventures.com for your booking needs.
Customer submitted at 2008-02-10 01:45:07

I need to book a direct first class flight from Cincinnati to Oakland or San Francisco and cannot find the option to pick first class flights, please help...the dates are 02/23 - 02/25


InquiryId :  28928  InquiryType :  Reactivation  DateAndTime :  2008-02-09 17:43:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-11 17:36:41

Hi,
Please login to your dot biz site and go to support link and then submit the payment update form .

Thank You
WorldVentures Team

Customer submitted at 2008-02-11 04:41:28

Hi Aruna Thank you for your response. I am not sure I understand what you mean by resubmit the payment update form? Please be more specific. Thank you once again. Joy joyeldeiry@yahoo.com (626)216-1035
Replied By Aruna A at 2008-02-10 17:15:10

Hi,
Please resubmit the payment update form .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 17:43:20

Member updated credit card information and is still appearing inactive in the tree.


InquiryId :  28929  InquiryType :  Reactivation  DateAndTime :  2008-02-09 17:48:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:23:35

Hi,
Please resubmit the payment update form .

Thank You
WorldVentures Team

Customer submitted at 2008-02-09 17:48:26

Member in grace period - updated cc information today.


InquiryId :  28930  InquiryType :  Billing  DateAndTime :  2008-02-10 03:59:06  Status :  Replied and Resolved
Customer submitted at 2008-02-10 03:59:06

please cancel my monthly billing effective 2-9-08 thanku


InquiryId :  28932  InquiryType :  Travel Commissions  DateAndTime :  2008-02-10 07:53:13  Status :  Replied and Resolved
Replied By Angela H at 2008-02-11 10:17:11

Dear David, If you could please fax me a copy of the email confirmations I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-10 07:53:13

when i click on see bookings from my site nothing comes up and i helped book some people so why isnt it there


InquiryId :  28940  InquiryType :  Existing Reservation  DateAndTime :  2008-02-10 20:39:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:38:54

Hi,
Please contact the airlines directly to confirm air reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-10 20:39:29

How can I view the airline ticket I purchased a month ago? Cheryl Schopf 651-324-8910 cheryl@cherylschopf.com


InquiryId :  28941  InquiryType :  Existing Reservation  DateAndTime :  2008-02-10 20:39:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:39:11

Hi,
Please contact the airlines directly to confirm air reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-10 20:39:34

How can I view the airline ticket I purchased a month ago? Cheryl Schopf 651-324-8910 cheryl@cherylschopf.com


InquiryId :  28944  InquiryType :  Existing Reservation  DateAndTime :  2008-02-10 22:36:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:40:40

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-02-10 22:36:07

This is the 3rd time I ahve asked to cancel.please check and cancel me thankyou raquel fresquez


InquiryId :  28946  InquiryType :  Existing Reservation  DateAndTime :  2008-02-10 23:13:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-10 17:43:35

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-02-10 17:41:11

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-10 23:13:09

I need to pay on my cruise and I need to add a frequent cruise number to one of the passengers. How do I do this?


InquiryId :  28951  InquiryType :  Magazines  DateAndTime :  2008-02-10 23:57:58  Status :  Replied and Resolved
Replied By Nick at 2008-02-10 16:15:39

Hi,
Please give a search using the powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-10 16:15:36

Hi,
Please give a search using the powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-10 23:57:58

Need more info on Bahmas trip--any all inclusives offered at additional $


InquiryId :  28955  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-11 02:05:03  Status :  Replied and Resolved
Replied By Nick at 2008-02-10 16:14:09

Hi,
If it is for Air only reservation then it will not count. For Air only reservation there is no commission.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-10 16:14:05

Hi,
If it is for Air only reservation then it will not count. For Air only reservation there is no commission.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 02:05:03

Why doesnt my trip I booked to Greece show up on the back office - When I was booking Greece, I was directed to book Expedia for the lowest fare and I booked a $3000 trip for 2 to Greece. Doesnt this get counted by WV? This is the 2nd time I have submitted this inquiry.


InquiryId :  28956  InquiryType :  Dreamtrips  DateAndTime :  2008-02-11 02:06:18  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-11 07:45:49

Which specific Dreamtrip are you referring to?
Customer submitted at 2008-02-11 02:06:18

Hi can I do this trip as a single and if so what would that cost for an inside cabin. What would a single cost for an outside cabin?


InquiryId :  28957  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-11 02:24:35  Status :  Replied and Resolved
Replied By Nick at 2008-02-10 16:37:00

Hi,
We do not have you in our system. When did your enrolled yourself?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-10 16:36:56

Hi,
We do not have you in our system. When did your enrolled yourself?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 02:24:35

I never got my user I.D. and password after I\'ve already paid


InquiryId :  28958  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-11 02:33:52  Status :  Replied and Resolved
Replied By Nick at 2008-02-10 16:36:17

Hi,
Please open internet explorer and go to VIEW>Text Size and select Medium. The text size will be corrected.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-10 16:36:13

Hi,
Please open internet explorer and go to VIEW>Text Size and select Medium. The text size will be corrected.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 02:33:52

The type is so big I can\'t see it all!


InquiryId :  28965  InquiryType :  New Reservation  DateAndTime :  2008-02-11 04:16:54  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 18:04:28

Hi,
What is the user name and password you are trying to enter?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 18:04:24

Hi,
What is the user name and password you are trying to enter?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 04:16:54

Trying to see member price. I am a member but it won\'t let me in. The username and password works on carolv.worldventures.biz backoffice, so I know its the correct on. But message says \'No matching records found\'.


InquiryId :  28970  InquiryType :  Flight  DateAndTime :  2008-02-11 06:06:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-11 18:31:09

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-11 06:06:43

San Jose to Ohare chicage romorrow one way


InquiryId :  28979  InquiryType :  Hotel  DateAndTime :  2008-02-11 16:14:38  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 18:14:41

Hi,
Please get connected to live chat by selecting Travel Department and our agent will asssist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 18:14:36

Hi,
Please get connected to live chat by selecting Travel Department and our agent will asssist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 16:14:38

Cincinnati Marriott Airport -- Corp rate IS available for tonight for 1 night. Code: GEE and is $171 Can you call the hotel directly to book?


InquiryId :  28981  InquiryType :  Magazines  DateAndTime :  2008-02-11 16:28:15  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 17:43:51

Hi,
We have stopped issuing RTA card. You can print the Agent Verification Letter in which our IATA number is mentioned.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 17:43:48

Hi,
We have stopped issuing RTA card. You can print the Agent Verification Letter in which our IATA number is mentioned.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 16:28:15

I would like to request a copy of my worldventures identification card. I misplaced mine. THank you, Jean Pollack 260 Lynbrook Dr. York, PA 17402


InquiryId :  28988  InquiryType :  Reactivation  DateAndTime :  2008-02-11 07:06:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-11 17:56:45

Hi,
Please login to your dot biz site and resubmit the payment update form .

Thank You
WorldVentures Team

Replied By Nick at 2008-02-11 17:54:13

Hi,
Your account status is active now.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 17:54:07

Hi,
Your account status is active now.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 07:06:19

cust chnged cc info but acct is not active.


InquiryId :  28993  InquiryType :  Existing Reservation  DateAndTime :  2008-02-11 17:50:55  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 18:14:15

Hi,
Can you be more clear on your query?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 18:14:12

Hi,
Can you be more clear on your query?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 17:50:55

ConfIrmation: GRP26139LQW & GRPV6Q1B6C93


InquiryId :  28995  InquiryType :  New Reservation  DateAndTime :  2008-02-11 18:01:24  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 17:40:45

Hi,
Please give a search using the powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 17:40:41

Hi,
Please give a search using the powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 18:01:24

I\'m trying to find a hotel that is close to afton alps in minnesota and it won\'t pull up any hotels. Can you help me out


InquiryId :  29004  InquiryType :  Refunds  DateAndTime :  2008-02-11 08:56:01  Status :  Replied and Resolved
Replied By Karen O at 2008-02-11 11:10:04

Refunds on the initial payment are not available after the first 30 days of enrollment.
Replied By Karen O at 2008-02-11 11:10:00

Refunds on the initial payment are not available after the first 30 days of enrollment.
Customer submitted at 2008-02-11 08:56:01

Joselita Jovan wants to know if he will get a prorated refund . for the time he started.


InquiryId :  29005  InquiryType :  Cancellation  DateAndTime :  2008-02-11 09:03:25  Status :  Replied and Resolved
Customer submitted at 2008-02-11 09:03:25

customer says not using it anymore..offered to provide additional tools customer declined


InquiryId :  29012  InquiryType :  Travel Commissions  DateAndTime :  2008-02-11 19:41:46  Status :  Replied and Resolved
Replied By Angela H at 2008-02-12 13:54:05

Dear Amber, Please fax me a copy of the email confirmations for the bookings that are not appearing. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-11 19:41:46

I haven\'t received any commission check yet. Also, i have booked more rooms from my web-site that are not showing up. Can you help?


InquiryId :  29013  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-11 19:45:54  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 16:42:46

Hi,
You aer trying to upload photo for RTA card or for your .Com site and what is the error message you are getting?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 16:42:42

Hi,
You aer trying to upload photo for RTA card or for your .Com site and what is the error message you are getting?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 19:45:54

We cannot upload our photo- keep getting an error message.


InquiryId :  29017  InquiryType :  Magazines  DateAndTime :  2008-02-11 20:22:58  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 16:36:44

Hi,
We will be shortly launching our services in UK. Please keep checking.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 16:36:38

Hi,
We will be shortly launching our services in UK. Please keep checking.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 20:22:58

hi i am from the uk how can i become an affiliate please


InquiryId :  29019  InquiryType :  Group Reservation  DateAndTime :  2008-02-11 20:40:37  Status :  Replied and Resolved
Replied By Mike K at 2008-02-29 08:43:25

Please let me know if someone contacted you regarding your reservation. thanks r.walker@worldventures.com
Customer submitted at 2008-02-11 20:40:37

Hi, I have inquiried about a group trip in Apr going to Las Vegas for group of plus and not heard back. The customer is looking for an answer right now and mad I have given her anything. Please contact asap. Dianne 902801


InquiryId :  29032  InquiryType :  New Reservation  DateAndTime :  2008-02-11 22:31:34  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 16:33:52

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 16:33:48

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-11 22:31:34

I started a reservation and the website got hung up. I don\'t want to be charged twice. Also for some reason it dropped the hotel


InquiryId :  29037  InquiryType :  Genealogy  DateAndTime :  2008-02-11 12:45:23  Status :  Replied and Unresolved
Replied By RichardJ at 2008-02-16 10:40:18

Kelly, We are aware of the situation concerning the Tabular Geneology. We have our programmers aware of the challenge and they are working deligently to correct it. Please allow us approximately two weeks to have this completed. If the target date is pushed back or completed earlier you will know when you login. If you need any further information, please contact Client Services 972.805.9600. Thanks, WV
Customer submitted at 2008-02-11 12:45:23

cust tab in bo geneology does not work. tabular geneology does not work getting error message. have been going on for 3 three weeks.


InquiryId :  29038  InquiryType :  Genealogy  DateAndTime :  2008-02-11 12:48:45  Status :  Replied and Resolved
Replied By RichardJ at 2008-02-16 10:40:38

Kelly, We are aware of the situation concerning the Tabular Geneology. We have our programmers aware of the challenge and they are working deligently to correct it. Please allow us approximately two weeks to have this completed. If the target date is pushed back or completed earlier you will know when you login. If you need any further information, please contact Client Services 972.805.9600. Thanks
Customer submitted at 2008-02-11 12:48:45

cust tab in bo geneology does not work. tabular geneology does not work getting error message. have been going on for 3 three weeks.


InquiryId :  29039  InquiryType :  Billing  DateAndTime :  2008-02-11 12:53:40  Status :  Replied and Resolved
Replied By Karen O at 2008-02-22 07:24:42

We have refunded your credit card for your duplicate payment. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-02-22 07:24:11

We have refunded your credit card for your duplicate payment. Please allow 3 business days for this to post to your account.
Customer submitted at 2008-02-11 12:53:40

cust says double billed in january. cust was double billed 39.94 twice for january


InquiryId :  29045  InquiryType :  Placement Change  DateAndTime :  2008-02-11 13:26:22  Status :  Replied and Resolved
Customer submitted at 2008-02-11 13:26:22

cust says someone placed order with her company using the name of Frank walters just wants to check and make sure it legitimate.


InquiryId :  29055  InquiryType :  Magazines  DateAndTime :  2008-02-12 00:12:42  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 16:16:21

Hi,
Please give a search using the powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 16:16:16

Hi,
Please give a search using the powersearch toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 00:12:42

I am in need of a quote: Leaving on the 15th of March and returning on the 23rd of March. Customer will leave Reagan Airport Washington DC using USAir going to New York. Need a hotel inorder to stay over night and catch a plane out the next morning going to Barbados. Going to Air Grantly Adams Airport Barbados. She need a hotel any place in St. James during this visit. If she can make a connection from DC to New York to Barbados without staying over night in new York that would be great.


InquiryId :  29056  InquiryType :  Magazines  DateAndTime :  2008-02-12 00:12:57  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 16:15:29

Hi,
Please give a search using the powersearch tollbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 16:15:26

Hi,
Please give a search using the powersearch tollbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 00:12:57

I am in need of a quote: Leaving on the 15th of March and returning on the 23rd of March. Customer will leave Reagan Airport Washington DC using USAir going to New York. Need a hotel inorder to stay over night and catch a plane out the next morning going to Barbados. Going to Air Grantly Adams Airport Barbados. She need a hotel any place in St. James during this visit. If she can make a connection from DC to New York to Barbados without staying over night in new York that would be great.


InquiryId :  29059  InquiryType :  Group Reservation  DateAndTime :  2008-02-12 00:28:39  Status :  Replied and Resolved
Replied By Mike K at 2008-02-29 08:46:36

Please let me know if no one contacted you about this, or you still need assistance. r.walker@worldventures.com
Customer submitted at 2008-02-12 00:28:39

i sent in a request for a group travelling to orlando florida may 10 thru may 18 8 adults and 4 kids


InquiryId :  29072  InquiryType :  Travel Commissions  DateAndTime :  2008-02-12 01:45:42  Status :  Replied and Resolved
Replied By Angela H at 2008-02-15 07:12:53

Dear Mark, I have received your fax with your booking confirmations. We have not yet received the commissions for these bookings. It takes approximately 60-120 days after the date of travel to receive a commission. Once the commissions are received they will be processed and entered into your travel commissions account to be paid out with the next travel commission run. Also, you stated there were 3 airline tickets booked. Unfortunately the travel industry does not pay out commissions on airfare. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Replied By Angela H at 2008-02-13 12:13:41

Dear Mark, As long as the travel is still booked through your site you will receive credit for it. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-12 01:45:42

If I am on my site and want to book travel, but have questions and call the 800 #, do I still get credit/commissions for someone calling the number?


InquiryId :  29073  InquiryType :  New Reservation  DateAndTime :  2008-02-12 01:51:12  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 16:05:31

Hi,
I need your member ID number to check on this and also what is the user name and password you are trying to enter.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 16:05:26

Hi,
I need your member ID number to check on this and also what is the user name and password you are trying to enter.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 01:51:12

I wish to purchase travel Insurance for my reciently booked cruise through your company. However I cannot login to my account. I put in my e-mail address as my ID and enter my password that I entered when I purchased the cruise (confirmation #3629561) Please reset my password and user ID by sending me a reply to this inquiry. Thank You, Ronald Jack Ferguson


InquiryId :  29083  InquiryType :  Dreamtrips  DateAndTime :  2008-02-12 03:11:13  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-12 05:48:11

No matter how many rooms are booked, there has to be a Dreamtrip member in EACH room. For any other questions about the Cozumel Dreamtrip, here is the email address of the agent handling it....... Her name is Patti, and her direct email is: p.murphy@worldventures.com and she can help you with anything you might want to know about this Cozumel Dreamtrip.
Customer submitted at 2008-02-12 03:11:13

Bookin Cozumel cruise for husband. A friend is also making reservation separately. Do they have their own rooms, and if not, can they share???


InquiryId :  29084  InquiryType :  Flight  DateAndTime :  2008-02-12 03:31:36  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 18:12:31

Hi,
You have to contact the airlines directly to add insurance to your trip.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 18:12:27

Hi,
You have to contact the airlines directly to add insurance to your trip.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 03:31:36

Hi my name is Joy Y. Kim and here is my dilemma. My boyfriend made the reservations for the airline ticket and forgot to add the insurance. He used my Credit Card to make the flight reservation and he used his email address to receive the E-tickets. His email address is mikerein@live.com and the reason I\'m telling you his email address is because I need the answer in my email address that I\'m putting in the customer email box. Also, our WorldVentures Trip ID # 8065 8078 6586 and we had a promo code: 10018228. We have an agent\'s name mariaceglie to get this promotion. I wanted to add 2 of the extra insurance policy that costs $39.95/per person to my existing airline reservation and I wanted to know how to do that? I hope all this information helps and please get back to me with ASAP. Thank you for your time and you have a great day.


InquiryId :  29086  InquiryType :  Existing Reservation  DateAndTime :  2008-02-12 03:45:54  Status :  Replied and Resolved
Replied By Nick at 2008-02-11 18:11:40

Hi,
Your user name is 899977 and password is 12345.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 18:11:36

Hi,
Your user name is 899977 and password is 12345.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 03:45:54

Hi I do not remember my logon and pass word. My name is Daniela Pagoto


InquiryId :  29089  InquiryType :  Existing Reservation  DateAndTime :  2008-02-12 04:09:14  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 17:17:28

Hi,
Please E-mail this to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 17:17:25

Hi,
Please E-mail this to travel@worldventures.com and someone will get back to you.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 04:40:51

your response said to click on travel department so that you could assist me and there is no button that says travel department???? we are past customers of NCL but don\'t have a past customer #, can this be input later? does it get us an upgrade or anything?
Replied By Nick at 2008-02-11 18:10:08

Hi,
Please get connected to live chat by selecting Travel Department and our agent will asssist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-11 18:10:03

Hi,
Please get connected to live chat by selecting Travel Department and our agent will asssist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 04:09:14

we are past customers of NCL but don't have a #, can this be input later? does it get us an upgrade or anything?


InquiryId :  29092  InquiryType :  New Reservation  DateAndTime :  2008-02-12 04:16:10  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-12 10:03:14

Please contact the travel department, through live chat.
Customer submitted at 2008-02-12 04:16:10

I\'m interested in planning a Vegas trip. We\'d like a room 6/15 to 6/20. We would like to take a red eye home 6/21. So we would need 5 nights of hotel, even though we\'d be in the city 6 nights leaving early the 21st. The website will not let me clairify this circumstance. We do not have a particular hotel picked out yet, as we are still trying to figure out prices.


InquiryId :  29094  InquiryType :  Commissions  DateAndTime :  2008-02-12 04:48:02  Status :  Pending
Customer submitted at 2008-02-12 04:48:02

Will I be receiving a 1099?


InquiryId :  29096  InquiryType :  New Reservation  DateAndTime :  2008-02-12 05:12:50  Status :  Replied and Resolved
Customer submitted at 2008-02-12 05:12:50

i am single, interested in the peru trip in aug/sept. do we have an optionof flying out of vegas? what would the cost be to leave from vegas? if single, what would the cost be if not double occupancy?


InquiryId :  29103  InquiryType :  Flight  DateAndTime :  2008-02-12 06:42:16  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 17:24:14

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 17:24:11

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 06:42:16

trying to look up non stop flight, can not get and the hotel price was $213 per night which is the exact price on hotel.com website. What happen to best price guarantee. I do not see that


InquiryId :  29107  InquiryType :  Magazines  DateAndTime :  2008-02-12 07:09:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-12 17:50:09

Hi,
Please reconfirm your membership details along with member id and the mailing address and we will send you the password.

Thank You
WorldVentures Team

Customer submitted at 2008-02-12 07:09:39

i don\'t know my password


InquiryId :  29115  InquiryType :  Hotel  DateAndTime :  2008-02-12 09:35:23  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 17:23:33

Hi,
Please contact the Hotel directly with whom you are booked regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 17:23:29

Hi,
Please contact the Hotel directly with whom you are booked regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 09:35:23

Can a late check in be made and my reservation still be guaranteed?


InquiryId :  29118  InquiryType :  Travel Commissions  DateAndTime :  2008-02-12 14:52:34  Status :  Replied and Resolved
Customer submitted at 2008-02-12 14:52:34

Email number 3. How long does it take to hear back from you?


InquiryId :  29120  InquiryType :  Commissions  DateAndTime :  2008-02-12 15:01:24  Status :  Replied and Resolved
Replied By Angela H at 2008-02-12 14:06:49

Dear Michelle, Yes they will be paid. It is possible they may not appear in your bookings from your site due to a new vendor not filtering into our systems. In the event that happens please fax me a copy of the email confirmations and I will make sure you receive your due commission. Our fax number is 972-985-6740 and please put it to the attention of Angela. Sincerely, Client Services
Customer submitted at 2008-02-12 15:01:24

Are commissions paid if reservations are booked through the quick reservation feature of the website


InquiryId :  29124  InquiryType :  Billing  DateAndTime :  2008-02-12 05:26:31  Status :  Replied and Resolved
Replied By Terri E at 2008-02-12 05:42:26

Susan, your membership fee for id# is 848997 is 39.94...please provide 2nd id# Thanks
Customer submitted at 2008-02-12 05:26:31

She would like to know how much she paid in total charges for her membership


InquiryId :  29125  InquiryType :  Cancellation  DateAndTime :  2008-02-12 05:29:06  Status :  Replied and Unresolved
Replied By Terri E at 2008-02-12 05:40:35

Susan! what is the other member Id# for the 2nd position. Please let us know so that we may further assist you. Thanks
Customer submitted at 2008-02-12 05:29:06

Ms Ebert says she had two memberships..One was member id 848997. I was unable to locate the other membership..The second one was started in sept 07. She would like to cancel that membership.


InquiryId :  29128  InquiryType :  Sale and Transfer  DateAndTime :  2008-02-12 05:44:00  Status :  Replied and Resolved
Customer submitted at 2008-02-12 05:44:00

Yuesong he would like to cancel her pending purchase of Molly Robles spot. Molly Robles id is 896216. The request id is 16541. Yuesong He is going to purchase someone elses spot..Can you please credit back the 50.00 she paid for the sale and transfer.


InquiryId :  29130  InquiryType :  Commissions  DateAndTime :  2008-02-12 05:49:28  Status :  Replied and Resolved
Customer submitted at 2008-02-12 05:49:28

would like a status of commission not rec\'d please


InquiryId :  29132  InquiryType :  Dreamtrips  DateAndTime :  2008-02-12 16:18:58  Status :  In Progress
Customer submitted at 2008-02-12 16:18:58

Is the website working properly? All of the Paradise Island, Bahamas hotels are \"unavailable\" when I ask for more details, but the dates appear to be available


InquiryId :  29134  InquiryType :  New Reservation  DateAndTime :  2008-02-12 16:41:19  Status :  Replied and Resolved
Replied By Sunny at 2008-02-12 16:55:28

Hi
You may please contact our support number at 972 805 9600
Thank you
Worldventures Team
Replied By Sunny at 2008-02-12 16:55:24

Hi
You may please contact our support number at 972 805 9600
Thank you
Worldventures Team
Customer submitted at 2008-02-12 16:41:19

I need some one to talk to not type to call me 970-590-3518


InquiryId :  29138  InquiryType :  Magazines  DateAndTime :  2008-02-12 16:51:08  Status :  Replied and Resolved
Replied By Sunny at 2008-02-12 17:23:35

Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2008-02-12 17:23:29

Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-02-12 16:51:08

I would like to cancel my Dream Trips membership. Please let me know how I can do this?


InquiryId :  29141  InquiryType :  Genealogy  DateAndTime :  2008-02-12 06:46:53  Status :  Replied and Resolved
Replied By Terri E at 2008-02-19 06:09:07

DUPLICATE
Customer submitted at 2008-02-12 06:46:53

member reactivated on 1/31/08, cancel status is on account, showing active otherwise, payment current


InquiryId :  29145  InquiryType :  General Questions  DateAndTime :  2008-02-12 07:49:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-12 16:39:42

Hi,
The training and the test will be up very soon . Thank you for your patience .

Thank You
WorldVentures Team

Customer submitted at 2008-02-12 07:49:50

customer would like to know when the LTC Orientation and Training pages in his back office will be available. He says it has been down for the last 10 days and he would like to get in here to take the test. Please contact customer with information


InquiryId :  29148  InquiryType :  Existing Reservation  DateAndTime :  2008-02-12 18:14:20  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 17:19:20

Hi,
Our customer service number is 972-805-9600.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 17:19:16

Hi,
Our customer service number is 972-805-9600.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 18:14:20

How come every other travel site has a 800 number to call to talk to some one and you don\'t!!!!


InquiryId :  29149  InquiryType :  New Reservation  DateAndTime :  2008-02-12 18:19:59  Status :  Replied and Resolved
Replied By Sunny at 2008-02-12 16:59:20

Hi
Please come to livechat selecting \\\\\\\'Travel Department\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-02-12 16:59:16

Hi
Please come to livechat selecting \\\'Travel Department\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-02-12 18:19:59

I am looking for airfare and hotel for 5 people from 4/3/08 - 4/6/08. Specifically, I am looking for Tahiti Village, but can\'t find anything with that name. Can you help me?


InquiryId :  29154  InquiryType :  New Reservation  DateAndTime :  2008-02-12 19:34:47  Status :  Replied and Resolved
Replied By Sunny at 2008-02-12 17:16:44

Hi
You may please contact our support number at 972 805 9600
Thank you
Worldventures Team
Replied By Sunny at 2008-02-12 17:16:39

Hi
You may please contact our support number at 972 805 9600
Thank you
Worldventures Team
Customer submitted at 2008-02-12 19:34:47

I have e-mailed you an hour ago and have not heard back, I would prefer some one to call me back,


InquiryId :  29158  InquiryType :  Group Reservation  DateAndTime :  2008-02-12 19:52:12  Status :  Replied and Resolved
Replied By Mike K at 2008-02-29 09:58:30

please let me know if she did not get in touch with you. r.walker@worldventures.com
Customer submitted at 2008-02-12 19:52:12

I initially spoke with Elizabeth Jefferson regarding this group travel. I have the prices that were quoted. I am a member of the Memphis Corvette Club. We are having our monthly meeting tonight at which time I will give the members the details as to the cruise we will be taking. What information do I need to give to each of them regarding how to book on line so that we will all be booked together and we will be sat together at dinner? We plan on taking a cruise out of New Orleans on the Carnival Fantasy leaivng 10/27/08 and returning 11/01/08. Please give me all the details that I need to give to the members to make booking easy and efficient. They will probably start booking some time this week. At this time I do not know how many there will be, but I am guessing at least 20 cabins will be needed.


InquiryId :  29160  InquiryType :  Events  DateAndTime :  2008-02-12 19:55:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-12 17:45:55

Hi,
Please login to your dot biz site and go to Events and then Upcoming events , select the specified event and then signup .

Thank You
WorldVentures Team

Customer submitted at 2008-02-12 19:55:05

How do I sign up for the Las Vegas Conference/


InquiryId :  29164  InquiryType :  Magazines  DateAndTime :  2008-02-12 10:20:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-12 16:43:52

Hi,
You will be receiving the magazines by next week .

Thank You
WorldVentures Team

Customer submitted at 2008-02-12 10:20:07

several attempts to get status on magazine arrival unsucessful


InquiryId :  29165  InquiryType :  New Reservation  DateAndTime :  2008-02-12 20:26:32  Status :  Replied and Resolved
Replied By Sunny at 2008-02-12 16:57:55

Hi
Please specify on which page is the calendar not working.
Thank you
Worldventures Team
Replied By Sunny at 2008-02-12 16:57:52

Hi
Please specify on which page is the calendar not working.
Thank you
Worldventures Team
Customer submitted at 2008-02-12 20:26:32

March calendar not functioning. Thanks.


InquiryId :  29169  InquiryType :  New Reservation  DateAndTime :  2008-02-12 20:38:04  Status :  Replied and Resolved
Replied By Sunny at 2008-02-12 17:01:32

Hi
Please come to livechat selecting \\\\\\\'Group Booking\\\\\\\' and our agent will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-02-12 17:01:27

Hi
Please come to livechat selecting \\\'Group Booking\\\' and our agent will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-02-12 20:38:04

Hi Maria, Is the Waves organizing a group booking for Honolulu, Ohana West Waikiki weekend? I would like to try and book with you as I like the deal you have. Please advice whether people are already doing this as a group. Thanks


InquiryId :  29176  InquiryType :  New Reservation  DateAndTime :  2008-02-12 21:14:24  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 17:01:48

Hi,
YOu have sent us E-mail regarding what?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 17:01:45

Hi,
YOu have sent us E-mail regarding what?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 21:14:24

I want to know why I am not getting e-mailed back! I have sent many and I would like someone to e-mail me back or call me!


InquiryId :  29180  InquiryType :  Magazines  DateAndTime :  2008-02-12 21:21:49  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 16:59:10

Hi,
I have cancelled your recurring order for your magazines.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 16:59:06

Hi,
I have cancelled your recurring order for your magazines.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 21:21:49

Please stop my monthly magazine shipments. Please email a confirmation that these shipments have stopped Thank you Gerald Short 20184 East Aintree Place Parker, CO 80138 ID# 900403 ggssggssgg@msn.com


InquiryId :  29186  InquiryType :  New Reservation  DateAndTime :  2008-02-12 21:59:32  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 16:56:23

Hi,
I have forwarded your complaint to our Technical Department and they will check on it.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 16:56:19

Hi,
I have forwarded your complaint to our Technical Department and they will check on it.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 21:59:32

I have tried on 2 different computers to do a search for a caribbean trip from miami to grenada w/ flexible dates (for 2), hotel and air. When I click on hotel and air nothing happens. Also, the \"interactive map\" section is blank on both mine and my husbands computers. We use different browsers (netscape and firefox) and different protection. I have tried numerous times. Please give advice on how to find some options. Thank you.


InquiryId :  29187  InquiryType :  Travel Commissions  DateAndTime :  2008-02-12 22:11:04  Status :  Replied and Resolved
Replied By Angela H at 2008-02-21 11:23:31

Dear Anna, I received your fax with your email confirmation for your cruise booking. I was also told that you were wanting to make the final payment for this cruise. To do that you can go on live chat or you can email one of our agents. Her name is Heather and her email is h.oblon@worldventures.com. I would recommend emailing Heather rather than doing a live chat. Thank you and have a great week. Sincerely, Client Services
Replied By Angela H at 2008-02-12 14:09:57

Dear Anna, If you could please fax me a copy of the email confirmation for this booking I will make sure you receive your due commission. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-12 22:11:04

2ND REQUEST: I RECENTLY BOOKED A CRUISE TO ALASKA ON MY WEBSITE (A MONTH AGO) BUT IT IS NOT SHOWING UP ON MY BOOKINGS. DO YOU HAVE INFO. ON THIS EVENT. PLEASE RESPONSE, THIS IS MY 2ND REQUEST IN REGARDS TO THIS MATTER. THANKS, ANNA


InquiryId :  29190  InquiryType :  Existing Reservation  DateAndTime :  2008-02-12 22:24:29  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 17:15:29

Hi,
After submitting your reservation request, you can get conected to live chat by selecting Tarvel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 17:15:21

Hi,
After submitting your reservation request, you can get conected to live chat by selecting Tarvel Department and our agent will assist you further regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-12 22:24:29

I am using the powersearch for car rentals, and it just says reputable car rental company. How can I tell what company it is before I put in a credit card #?


InquiryId :  29193  InquiryType :  Billing  DateAndTime :  2008-02-12 12:35:02  Status :  Replied and Resolved
Replied By Terri E at 2008-02-19 10:04:35

Benjamin, thank you so much for your patience!! When you enrolled Kimberly Campbell, on 2/10/08 there were two enrollment attempts,and ID# 918690 Was created, but a Initial payment and enrollment information didn\\\'t appear on this account, so it was Cancelled. (No longer use) Then 2nd attenpt created ID# 919493 ( use this account#) on 2/18/08 and it captured the Inital payment of $199 for Dreamtrips, giving you the $50 enrollment fee. Giving Ms Campbell id# 919493 Url: is kimcampbell.worldventures.biz, Password: 12345. If you have any other concerns please let us know. Great Success in your Business!!!! WorldVentures CS
Customer submitted at 2008-02-12 12:35:02

Mr Cambell called in and asked about kimberly billing asked if it went thru. 918690


InquiryId :  29194  InquiryType :  Cancellation  DateAndTime :  2008-02-12 12:48:11  Status :  Replied and Resolved
Customer submitted at 2008-02-12 12:48:11

cust states she does not have the time to put into this right now. 894962


InquiryId :  29197  InquiryType :  Billing  DateAndTime :  2008-02-12 13:18:45  Status :  Replied and Resolved
Replied By Terri E at 2008-02-19 10:16:53

DUPLICATE.
Customer submitted at 2008-02-12 13:18:45

Thaddeus called in to see why his billing had not went thru.


InquiryId :  29200  InquiryType :  Payment Update  DateAndTime :  2008-02-12 13:46:27  Status :  Replied and Resolved
Replied By Terri E at 2008-02-12 16:41:47

Mr Baggs! you must go into your dot.biz site and go to \\\"Support\\\" to support request/on-line forms\\\" and fill out a payment update form and submit your new billing method, their. So, your account will be update for you recurring payment. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-02-12 13:46:27

update routing info to Jonathan baggs, routing 303087995, acct # 4545014329, in avtive now, please update


InquiryId :  29202  InquiryType :  Existing Reservation  DateAndTime :  2008-02-12 13:53:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-12 18:03:34

Hi,
Please call our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-02-12 13:53:48

Heidi Drummond called in to say she had paid the 500.00 on dec 18th to attend a conference and she is not showing on list. cust would also like a phone number to call directly into wv .


InquiryId :  29203  InquiryType :  Flight  DateAndTime :  2008-02-12 14:03:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-12 18:04:18

Hi,
For air reservations, please contact airlines directly and they will assist you in resolving .

Thank You
WorldVentures Team

Customer submitted at 2008-02-12 14:03:04

Warit Uttapa purchased plane tickets from his sisters website last night warrit is not a memember .his sisters name is Donna Carreon He was double billed for these tickets he bought 4 tickets and was billed for 8


InquiryId :  29207  InquiryType :  Cancellation  DateAndTime :  2008-02-12 14:27:21  Status :  Replied and Resolved
Customer submitted at 2008-02-12 14:27:21

cust says this program is not working for her.. cust says her sponsor is wonderful but not the program she wants. 918337 Katrina Geesaman...


InquiryId :  29208  InquiryType :  New Reservation  DateAndTime :  2008-02-13 00:44:18  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 16:46:20

Hi,
Please get connected to live chat by selecting Travel Department and our agent will asssisty you further regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 16:46:17

Hi,
Please get connected to live chat by selecting Travel Department and our agent will asssisty you further regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-13 00:44:18

Trying to book a cruise for my wife. I try to enter her past guest number and it doesn\'t allow me says that umber has already been asssigned. Won\'t let me book a cruise without one of them being a past guest member please help


InquiryId :  29216  InquiryType :  Travel-Group Cruise  DateAndTime :  2008-02-12 15:49:51  Status :  Replied and Resolved
Customer submitted at 2008-02-12 15:49:51

tamara did a group cruise for 4 people on ly 2 went through, need corrected and verified asap please call said heather is to call back? no responce yet, recieved a confirmation that one went , but the 2nd said do to lack of payment and the card used is fine?? cruis is to be on march 31st please call asap[


InquiryId :  29219  InquiryType :  Travel Commissions  DateAndTime :  2008-02-13 02:11:20  Status :  Replied and Resolved
Replied By Angela H at 2008-02-13 12:14:57

Dear Mark, Bookings should appear on your .com site immediately after they\\\'re booked. If you have bookings that are not appearing please fax me a copy of the email confirmations and I will make sure you receive your due commissions. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-13 02:11:20

I booked several thousand dollars worth of travel last night and this morning. When will it show up in my back office?


InquiryId :  29222  InquiryType :  Hotel  DateAndTime :  2008-02-13 02:29:30  Status :  Replied and Resolved
Replied By Nick at 2008-02-12 17:13:02

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-12 17:12:58

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-13 02:29:30

1. If I cancel my hotel reservation, will I get a full refund, or what fees will there be exactly? 2. Will I be able to change the dates of my stay without an additional fee, or what fees will there be? 3. What are the taxes applied (what percentage)-and why are they not disclosed until AFTER I commit to buy?!?


InquiryId :  29239  InquiryType :  New Reservation  DateAndTime :  2008-02-13 06:24:38  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-13 08:17:37

Please visit https://www.world-venture.com/ for your booking needs.
Customer submitted at 2008-02-13 06:24:38

Book flight for 02/14/08 02/19/08 from sjc to lax 550pm return any


InquiryId :  29244  InquiryType :  Dot Com Site  DateAndTime :  2008-02-13 08:55:16  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-13 08:33:09

.com needs to be in the correct format, preferably JPEG File. .com photo upload, Please note: Your image will be resized automatically to 150 x 150 square. This means, if you put in a rectangular photo, it will not keep the aspect ratio and will look funny. Make sure the image you upload is a square image.You may upload .jpg and .gif images only. Images MUST be 200x75 pixels. We reserve the right to remove any images deemed inappropriate.
Customer submitted at 2008-02-13 08:55:16

I am having probles downloading a picture to my .com website What do I need to do to fix this? respectfully, Robert Yanez


InquiryId :  29250  InquiryType :  Reactivation  DateAndTime :  2008-02-13 14:23:54  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-13 08:40:56

Please call our Cancellation Department at (972)805-9954. We are open 8AM-8PM CST Monday - Friday. Thank you.
Customer submitted at 2008-02-13 14:23:54

I would like to deactivate my acct and my wife\'s and stop the two $39.94 charges billed to my mastercard every month. Thanks, William and Meredith Shaw


InquiryId :  29253  InquiryType :  Genealogy  DateAndTime :  2008-02-13 05:04:14  Status :  Replied and Resolved
Replied By Michelle M at 2008-04-01 07:05:26

The upgrades are worked every 24 hours. Please follow up with Customer Service if the issue is still outstanding. Thanks for your time in the matter. Michelle Montgomery WorldVentures, LLC
Replied By Michelle M at 2008-04-01 07:05:20

The upgrades are worked every 24 hours. Please follow up with Customer Service if the issue is still outstanding. Thanks for your time in the matter. Michelle Montgomery WorldVentures, LLC
Customer submitted at 2008-02-13 05:04:14

did upgrade on downline has not shown in back office, and commission points etc


InquiryId :  29257  InquiryType :  Magazines  DateAndTime :  2008-02-13 16:05:09  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-13 09:15:53

Cancellation/Refund:Please call our Cancellation Department at (972)805-9954. We are open 8AM-8PM CST Monday - Friday. Thank you.
Customer submitted at 2008-02-13 16:05:09

how do I cancel my memebership to world ventures?


InquiryId :  29260  InquiryType :  Magazines  DateAndTime :  2008-02-13 16:29:04  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-13 09:21:48

Cancellation/Refund:Please call our Cancellation Department at (972)805-9954. We are open 8AM-8PM CST Monday - Friday. Thank you.
Customer submitted at 2008-02-13 16:29:04

I would like to cancel my rta membership but not my dreamtrips.


InquiryId :  29267  InquiryType :  Sponsorship Change  DateAndTime :  2008-02-13 07:17:18  Status :  Replied and Resolved
Customer submitted at 2008-02-13 07:17:18

unhappy with sponsors efforts to help others establish themselves,would like to know if they can change to someone else


InquiryId :  29270  InquiryType :  Commissions  DateAndTime :  2008-02-13 07:34:30  Status :  Replied and Resolved
Replied By Terri E at 2008-02-14 05:46:53

Albert, thanks for your inquiry. Go under Genealogy to \\\"my enrolled\\\" you can see your personal sponsored reps, not the total team count, you received a cycle bonus that was batched 1/30/08. and the check on the batched 2/13/08 is a an enroller bonus. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-02-13 07:34:30

member has 12/12 and is FQR would like to know if this is applied to weekly cycle week ending 2/15 and where he can see the information, it is not in binary


InquiryId :  29274  InquiryType :  Hotel  DateAndTime :  2008-02-13 17:55:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-13 17:49:16

Hi,
Please send an email to powersearch@worldventures.com . Also , the direct number of customer support is 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-02-13 17:55:32

I referred a friend to my website and there was a question about the fees. They want to book a hotel in April in NYC for 2 nights. There\'s 5 of them and the price that came back was $598 for all persons and the selected nights. I put in the same search criteria and had the same results. When i went to checkout, there are no details on how many rooms, etc. that the price included. I clicked on the trip details link and nothing come or popped up. Please advise. In addition, I\'d like a direct customer service number so that I may address issues like this directly with a customer service representative.


InquiryId :  29277  InquiryType :  Existing Reservation  DateAndTime :  2008-02-13 18:11:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-13 17:49:46

Hi,
You need to book the car reservation seperately .

Thank You
WorldVentures Team

Customer submitted at 2008-02-13 18:11:40

How do I book a flight, car and hotel?


InquiryId :  29280  InquiryType :  Sale and Transfer  DateAndTime :  2008-02-13 08:30:13  Status :  Replied and Resolved
Customer submitted at 2008-02-13 08:30:13

sponsor did sale and transfer months ago,faxed paperwork and paid the fee has documentation, would like to know what happened please


InquiryId :  29290  InquiryType :  Magazines  DateAndTime :  2008-02-13 19:56:06  Status :  Replied and Resolved
Customer submitted at 2008-02-13 19:56:06

have a good day, we are magic world travel agency from bucharest and have visited your beautifull and finished site and we are interested to have a deal with you .to promote you offering some new and exiting destinations as tunisia ,romania and dubai in emirates. real estime for MADAME ANGELIA. TOUATI ALI WWW.MAGICWORLDTRAVEL.EU ali@magicworldtravel.eu touatitoconsultyou@gmail.com


InquiryId :  29294  InquiryType :  Sale and Transfer  DateAndTime :  2008-02-13 10:09:25  Status :  Replied and Resolved
Customer submitted at 2008-02-15 01:02:53

His ID# is 916935.
Replied By Terri E at 2008-02-14 11:23:53

Please provide us the Id# of the person who is submitting the S&T.;
Customer submitted at 2008-02-14 20:07:57

The sale and transfer was not for me, it was for member (Rafael Stevens). I am his sponsor, and am trying to resolve the issue (his sale and transfer to Aquilino Batista). Please get back to me with an update.
Replied By Terri E at 2008-02-14 05:55:46

Peter, thanks for your inquiry, our records show only a bussinessenitiy, that was submitted 1/28/08. No sale and transfer request. Please go to "Support" support request/on-line request and the Sale and Transfer is on that page, to fill out and submit. its a 72hr turnaround. thanks
Customer submitted at 2008-02-13 10:09:25

member completed sale and transfer paperwork on 2/8, info has not been updated to show change, member would like a status please


InquiryId :  29296  InquiryType :  Existing Reservation  DateAndTime :  2008-02-13 20:21:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-13 17:50:26

Hi,
Please initiate livechat with the travel department between 8am to 8pm and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-13 20:21:35

Confirmation numbers 7242771; 7267268; and 7281200. We need to make sure we will all be wating at the same time and same table during the cruise. Also, need to know how to view and book excursions. thanks


InquiryId :  29297  InquiryType :  Sale and Transfer  DateAndTime :  2008-02-13 10:29:03  Status :  Replied and Resolved
Customer submitted at 2008-02-13 10:29:03

sponsor following up on paperwork for sale and transfer submitted for member 845401, this was faxed on 2/8


InquiryId :  29299  InquiryType :  New Reservation  DateAndTime :  2008-02-13 20:38:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-13 17:38:09

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-13 20:38:47

I am trying to book a hotel and when I press book nothing happens


InquiryId :  29315  InquiryType :  Magazines  DateAndTime :  2008-02-13 22:24:56  Status :  Replied and Resolved
Replied By Nick at 2008-02-13 17:17:05

Hi,
You can get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-13 17:17:02

Hi,
You can get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-13 22:24:56

I just bought my tickets from you guys, and i have few very important questions, if you could please call me when you get this, i would appreciate it. Thanks you. Petar Knezevic 330-592-6119


InquiryId :  29318  InquiryType :  Hotel  DateAndTime :  2008-02-13 22:37:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-13 17:55:00

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-13 22:37:55

I recently talked to Jenny, the consultant on this site. She said that if I found a better deal elsewhere to live chat with you. I found a deal from June 10-16th for Sandals Whitehouse with flight for 4139.25. Just let me know if you are able to get a better deal. Thanks.


InquiryId :  29323  InquiryType :  Existing Reservation  DateAndTime :  2008-02-13 12:44:57  Status :  Replied and Resolved
Customer submitted at 2008-02-13 12:44:57

Glenda cust tried both IATA numbers for reservations .and none were acceptted. CST ... cust wants to know about Itenary for the conference...


InquiryId :  29324  InquiryType :  Travel Commissions  DateAndTime :  2008-02-13 22:54:43  Status :  Replied and Resolved
Replied By Angela H at 2008-02-14 14:17:52

Dear William, Thank you for letting me know. I will make sure the commission goes out to you as soon as it\\\'s received. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-14 22:56:02

My name is William Guerrero and I am the LTC with World Ventures. My friend is Mario Salazar who booked the hotel through me and he used my email address being that he is not very computer literate. So I want to make sure that commission is made out to me William Guerrero. If you need any further information call me at 909-731-2022
Replied By Angela H at 2008-02-14 12:24:05

Dear Mario, The vendor this travel was booked through is a new vendor that\'s not filtering into our systems. The problem has been pinpointed and it\'s currently being fixed. I have a record of this booking on my end and once the commission comes through I will be able to pay it out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-13 22:54:43

I had an individual book a hotel stay on January 26 through my website and I have not seen anything regarding my commissions on that. His confirmation # was WCT866355906 and the hotel confirmation was 85538723. When will I see my commissions on this trip? Thank you for your time and attention to this matter.


InquiryId :  29325  InquiryType :  New Reservation  DateAndTime :  2008-02-13 23:10:41  Status :  Replied and Resolved
Replied By Nick at 2008-02-13 17:14:53

Hi,
You won the prize with which company.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-13 17:14:49

Hi,
You won the prize with which company.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-13 23:10:41

I WON A TRIP AND WOUJLD LIKE TO TAKE IT DURING MARCH 20TH 2008. I RECENTLY SIGNED UP WITH WORLD VENTURES - AND AM NOT SURE OF HOW MY PRIZE WOULD WORK. PLEASE ADVISE. I WAS INFORMED MY TWO CHILDREN WOULD BE ABLE TO TRAVEL ALONG FOR FREE. THANKS. SUZANNE-KELLY


InquiryId :  29329  InquiryType :  Existing Reservation  DateAndTime :  2008-02-13 23:44:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-13 17:55:29

Hi,
Please give the airport code and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-13 23:44:25

I am trying to book from pheonix az and they keep telling me no such city why


InquiryId :  29332  InquiryType :  Existing Reservation  DateAndTime :  2008-02-14 00:02:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-13 17:58:00

Hi,
Your reservation is booked successfully and the confirmation has been sent to you already . Please check your email .

Thank You
WorldVentures Team

Customer submitted at 2008-02-14 00:02:43

yes i booked a reservation with eathan and forgot to get my confirmation # My tracking # GRPZ035L129P


InquiryId :  29335  InquiryType :  FAM News  DateAndTime :  2008-02-14 00:08:51  Status :  Replied and Resolved
Replied By Nick at 2008-02-13 17:14:18

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-13 17:14:14

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 00:08:51

where do I book a personal cruise as a referring travel agent and get agent related rates


InquiryId :  29339  InquiryType :  Cancellation  DateAndTime :  2008-02-13 14:16:30  Status :  Replied and Resolved
Customer submitted at 2008-02-13 14:16:30

Mrs Sanchirico called in to cancel says she is going to have a baby and dont have time to grow the business.


InquiryId :  29341  InquiryType :  Existing Reservation  DateAndTime :  2008-02-14 00:46:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-13 17:58:20

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-14 00:46:42

am interested in staying in cancun at the omni hotel, i was informed by mike and anthony gualtieri that you can give me a great deal all inclusive


InquiryId :  29345  InquiryType :  Travel Commissions  DateAndTime :  2008-02-14 01:26:33  Status :  Replied and Resolved
Customer submitted at 2008-02-16 01:32:38

Thanks for the response and you also have an OUTSTANDING WEEKEND!
Replied By Angela H at 2008-02-15 07:31:32

Dear Jeremy, WorldVentures has not yet received the commission for this booking. It takes approximately 60-120 days after the date of travel to receive a commission from the vendor. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-02-14 01:26:33

I was wanting to know how much and when will I be recieving my commission for someone who took a a trip in Dec. 27-Jan. 2 2008. One of the travelers names is Maisol Arroyo. I do not have a booking ID number or anything like that. My email is jeremya612@prodigy.net. Are the commissions paid a week after the thirty days after they return from the trip destination or a later date?


InquiryId :  29350  InquiryType :  Magazines  DateAndTime :  2008-02-14 01:56:50  Status :  Replied and Resolved
Replied By Nick at 2008-02-13 16:49:08

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-13 16:49:04

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 01:56:50

I have been having a difficult time calling the 972 # to change to just being billed for the Dream Trips @ the $19.99 fee monthly instead of the RTA fee. Please make this change as soon as you can. You can reach me @ 714-351-3835, Lana Rouse, #876158, georgie. Thank you!


InquiryId :  29352  InquiryType :  Dot Com Site  DateAndTime :  2008-02-14 02:02:31  Status :  Replied and Resolved
Replied By Nick at 2008-02-13 16:46:17

Hi,
Our Technical Department is working on it. It will be corrected soon.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-13 16:46:14

Hi,
Our Technical Department is working on it. It will be corrected soon.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 02:02:31

I am having trouble uploading a picture to my DOT.COM site. How can this be fixed?


InquiryId :  29363  InquiryType :  New Reservation  DateAndTime :  2008-02-14 04:10:57  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 17:23:55

Hi,
No, it does not include port fees and taxes.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 17:23:52

Hi,
No, it does not include port fees and taxes.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 04:10:57

Do the prices that show up on the cruise options include port fees and taxes?


InquiryId :  29367  InquiryType :  New Reservation  DateAndTime :  2008-02-14 06:42:49  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 17:20:54

Hi,
Different airlines have different Lap Child policies. Please call the airlines directlt to purchase your tickets.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 17:20:50

Hi,
Different airlines have different Lap Child policies. Please call the airlines directlt to purchase your tickets.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 06:42:49

I will be travelling with an infant on my lap, and the website keeps charging me for the baby\'s ticket. How do I get around this?


InquiryId :  29373  InquiryType :  FAM News  DateAndTime :  2008-02-14 05:40:08  Status :  Replied and Resolved
Replied By Nick at 2008-02-15 17:06:08

Hi,
To accept Fam News for free your account should be on ACH. IF you use credit card then you have to pay monthly membership fee. We give away checks for commission. If your account is on ACH then the commission account will be directly deposited to your ACH account.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 17:06:02

Hi,
To accept Fam News for free your account should be on ACH. IF you use credit card then you have to pay monthly membership fee. We give away checks for commission. If your account is on ACH then the commission account will be directly deposited to your ACH account.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 16:13:12

Nick, Thank you for replying but your reply does not answer either of my questions/complaints. My first complaint is that because I use a prepaid credit card I am not able to receive FAM news. My second complaint is that my commissions are not able to be posted to my prepaid credit card. If my deductions are good enough to be made by prepaid credit card, then my prepaid credit card should be good enough to post my commissions to. I would like a reply (via email or phone call) that is specific to both these items. Not everyone has a major credit card, so I am sure I am not the only person to request answers to these issues. Based on that - are these concerns being heard and/or considered for future changes, and are these two among them? Thank you. Janet Picarelli
Replied By Nick at 2008-02-14 17:08:54

Hi,
For charging monthly membership fee, we accept only credit cards and ACH.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 17:08:51

Hi,
For charging monthly membership fee, we accept only credit cards and ACH.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 05:40:08

member calling upset because she is not recieving the FAM news and has a prepaid ccard she would like to use in place of direct deposit, would like to know why she cannot use ccard instead and also for commissions since she is moving. The member would like to see some changes for people that do not have ccard.


InquiryId :  29377  InquiryType :  Genealogy  DateAndTime :  2008-02-14 06:59:36  Status :  Replied and Resolved
Replied By Terri E at 2008-02-18 05:49:19

Bruce, please contact Client Services @ 972 805 9600. Thanks
Customer submitted at 2008-02-14 06:59:36

define sponsorship, enrollee.member is confused with how this is defined he is being told different info about compensation plan, IQR,FQR


InquiryId :  29378  InquiryType :  Magazines  DateAndTime :  2008-02-14 17:08:22  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 17:14:02

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 17:13:58

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 17:08:22

Does any of your resorts feature tennis , tennis camps or intense training for adult tennis players.


InquiryId :  29380  InquiryType :  Cancellation  DateAndTime :  2008-02-14 07:18:01  Status :  Replied and Resolved
Customer submitted at 2008-02-14 07:18:01

member states his account should have been cx in Dec 07, spoke to man who had handled the call very quickly and was not happy that he was cx account, requesting refund for last two months


InquiryId :  29382  InquiryType :  Cancellation  DateAndTime :  2008-02-14 07:45:34  Status :  Replied and Resolved
Customer submitted at 2008-02-14 07:45:34

member requesting refund on cx


InquiryId :  29385  InquiryType :  General Questions  DateAndTime :  2008-02-14 08:21:10  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 17:19:00

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 17:18:57

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 08:21:10

purchased videos on mentoring at the VIEW in NOV 07, in Dallas. Member has not rec\'d her merchandise,would like to know the status


InquiryId :  29386  InquiryType :  Dreamtrips  DateAndTime :  2008-02-14 18:36:09  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-14 10:14:16

You might want to contact via email the agent handling this particular Dreamtrip. Her name is Phyllis, and her email is: pa.head@worldventures.com
Customer submitted at 2008-02-14 18:36:09

what happened to the eastern carribean cruise on MSC set for 3/9-3/19, it was 100% available 2 days ago.


InquiryId :  29389  InquiryType :  Dreamtrips  DateAndTime :  2008-02-14 19:04:55  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-14 10:09:18

What would you like to know about the Orlando Dreamtrip?
Customer submitted at 2008-02-14 19:04:55

Orlando Dreamtrip


InquiryId :  29391  InquiryType :  Group Reservation  DateAndTime :  2008-02-14 19:09:30  Status :  Replied and Resolved
Replied By Mike K at 2008-04-02 06:14:17

You can put up to 6 names total. Whatever price you see, just disregard. I will fix it here at my end, and make sure you only get charged a grand total of 269.99 for all of you as a group.
Customer submitted at 2008-02-14 19:09:30

Orlando Dream Trip. I am trying to book the orlando dreamtrip it says it is $269 sleeps up to 6 ppl. I put in all my info we have 5 ppl and it says the total cost is $539.00. I am I doing something wrong?


InquiryId :  29393  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-14 09:44:53  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 17:09:48

Hi,
Your user name is 915622 and password is frogguts. Please try this login.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 17:09:44

Hi,
Your user name is 915622 and password is frogguts. Please try this login.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 09:44:53

cannot gain access,password reset and email changed error states incorrect


InquiryId :  29395  InquiryType :  Travel Commissions  DateAndTime :  2008-02-14 19:58:04  Status :  Replied and Resolved
Replied By Angela H at 2008-02-18 08:39:04

Dear Ellen, This commission is still being processed and it should be paid out within the next 2 to 3 weeks. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-14 19:58:04

Waiting for commission from Holland America Cruises..Passengers Lee and Darlene Eastburn.. Departure date 04Jan08.AMT of commission due from HAL $1076.08


InquiryId :  29412  InquiryType :  Billing  DateAndTime :  2008-02-14 22:13:36  Status :  Replied and Resolved
Customer submitted at 2008-02-14 22:13:36

On Jan 15th \'08 I upgraded to a Booking agent. I\'m not sure what I did wrong but I was billed $659.96 instead of $329.98. Additionally, I never received a confirmation or any additional info as to how to get going. Please promptly refund $329.98 and forward me the \"package\" that I need in order to begin booking travel. Thank you for your time, Ann Nolan - Memb ID# 869241 Transaction date: 1/15/08 Contact# 443-880-7005 email: luv2@comcast.net


InquiryId :  29415  InquiryType :  Magazines  DateAndTime :  2008-02-14 22:41:26  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 16:54:03

Hi,
We have already shipped your RTA card last year. Our IATA number is 45584453.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 16:53:53

Hi,
We have already shipped your RTA card last year. Our IATA number is 45584453.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 22:41:26

I need my rta id. number and information copy faxed to 808-921-4697 and also emailed to bitsbybetsy@hotmail.com member# 890677


InquiryId :  29420  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-14 23:18:24  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 16:52:32

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 16:52:30

Hi,
Can you be more clear on your Query?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 23:18:24

I having trouble with my id and password


InquiryId :  29422  InquiryType :  New Reservation  DateAndTime :  2008-02-14 23:27:35  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 16:49:34

Hi,
Web Fares keep fluctuating. It changes from time to time.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 16:49:31

Hi,
Web Fares keep fluctuating. It changes from time to time.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-14 23:27:35

I was on your website this morning about 11:00ampst and it is now 2:30 and the price this am was 212 and now it is 283. does it change that fast? Flight was from rdu to las on 3/6 and returning on 3/16. USair 3728 and 735 to lax and 1490 and 1610 To RDU


InquiryId :  29430  InquiryType :  Existing Reservation  DateAndTime :  2008-02-15 00:25:52  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 17:25:38

Hi,
Enter user name as 901744 and password as jesus1 to access .Com site back office.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 17:25:35

Hi,
Enter user name as 901744 and password as jesus1 to access .Com site back office.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 00:25:52

I can get into my dot com but I can get into my dot biz.


InquiryId :  29432  InquiryType :  Billing  DateAndTime :  2008-02-14 14:27:52  Status :  Replied and Resolved
Customer submitted at 2008-02-14 14:27:52

valerie wants to know how long it takes for payment to clear. its looks like she is okay but says it has not cleared her bank. 917978


InquiryId :  29437  InquiryType :  Cancellation  DateAndTime :  2008-02-14 15:03:27  Status :  Replied and Resolved
Customer submitted at 2008-02-14 15:03:27

Daniel called in to cancel said he could not afford right now and said its not for everyone.


InquiryId :  29448  InquiryType :  Magazines  DateAndTime :  2008-02-15 03:23:39  Status :  Replied and Resolved
Customer submitted at 2008-02-15 03:23:39

hi john if you get this know we are checking out your website Laura Williams Watzling


InquiryId :  29449  InquiryType :  Flight  DateAndTime :  2008-02-15 03:36:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 17:20:38

Hi,
Since it is an air reservation , we just offer you with the search engine and the rest is the vendor site to which you are connected to , so please contact airlines directly and they will assist you in clarifying the itinerary details .

Thank You
WorldVentures Team

Customer submitted at 2008-02-15 03:36:36

i`m trying to book roundtrip tickets to panama city florida, for july 2nd to the 6th. the flight information is throwing me off. can you explain how it is possible to leave atlanta at 10:30 pm and arrive in panama city @ 10:27 pm the same night.. this is the information for the flights. Connect Delta Flight #: 1561 Newark (EWR) Wednesday, Jul 02 05:55 PM Atlanta (ATL) Wednesday, Jul 02 08:29 PM 0 Stop Total travel time 2 hrs 34 mins Arrive Delta Flight #: 4415 Atlanta (ATL) Wednesday, Jul 02 10:30 PM Panama City (PFN) Wednesday, Jul 02 10:27 PM 0 Stop Total travel time 0 hrs 57 mins -------------------------------------------------------------------------------- Connect Delta Flight #: 4494 Panama City (PFN) Sunday, Jul 06 05:46 PM Atlanta (ATL) Sunday, Jul 06 08:18 PM 0 Stop Total travel time 1 hrs 32 mins Arrive Delta Flight #: 857 Atlanta (ATL) Sunday, Jul 06 09:40 PM Newark (EWR) Sunday, Jul 06 11:52 PM 0 Stop Total travel time


InquiryId :  29454  InquiryType :  Existing Reservation  DateAndTime :  2008-02-15 04:16:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 17:21:16

Hi,
Please print the Agent letter of verification from your dot biz site . It has the IATA number . You need to carry this letter for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-02-15 04:16:26

I need help with my iata number,landing in Honolulu,Oahu airport at 2:05 p.m. We ar staying at ResortQuets Waikiki Banyan my cell 765 610 2230 thank you for your quick response on this matter. cc mawalker777Yahoo.com


InquiryId :  29455  InquiryType :  New Reservation  DateAndTime :  2008-02-15 04:20:46  Status :  Replied and Resolved
Replied By Nick at 2008-02-14 18:18:45

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-14 18:18:41

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 04:20:46

Searching through hotels in Cancun and cannot locate one of the popular ones. It\'s called The Royal in Cancun. I can find it on Expedia but not using Powersearch. HELP!!!!


InquiryId :  29461  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-15 05:19:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 17:17:05

Hi,
Please login to your dot biz site and go to My profile and then Replicated website and change the url there.

Thank You
WorldVentures Team

Replied By Nick at 2008-02-15 17:16:00

Hi,
What is the web site URL you would like to have? I will change it for you.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 17:15:57

Hi,
What is the web site URL you would like to have? I will change it for you.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 05:19:16

how can i change the name of this website?


InquiryId :  29463  InquiryType :  Magazines  DateAndTime :  2008-02-15 05:37:14  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 17:54:36

Hi,
If they download power search toolbar from your web site and book their reservation then you will be getting the credit for it. You will receive commission for that.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 17:54:32

Hi,
If they download power search toolbar from your web site and book their reservation then you will be getting the credit for it. You will receive commission for that.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-16 06:10:06

You still DID NOT ANSWER MY QUESTION. If someone downloads \"Power Search\" FROM my website to THEIR COMPUTER, & they book a trip on THEIR, computer, FROM MY DOWNLOADED \"POWER SEARCH\' FROM MY COMPUTER, HOW DO I KNOW I WILL GET THE COMMISSION FROM THAT (unless its an airline only trip, which does NOT pay commissions)??? Does this mean they HAVE TO BOOK TRAVEL FROM MY WEBSITE ONLY, IN ORDER FOR ME TO RECEIVE A COMMISSION??? This is
Replied By Nick at 2008-02-15 17:18:12

Hi,
You just have to book reservation through your .Com site and the commission will be directly deposied into your account.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 17:18:08

Hi,
You just have to book reservation through your .Com site and the commission will be directly deposied into your account.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 05:37:14

How do I KNOW my WV I.D. number is attached to this web site, so I KNOW I will get my commissions? NO WHERE IS THERE ANY IDENTIFYING NUMBER TO KNOW WHOSE WEB SITE THIS IS..


InquiryId :  29466  InquiryType :  Hotel  DateAndTime :  2008-02-15 06:38:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 17:21:54

Hi,
All the fares on the sites are discounted. Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-15 06:38:36

My 3 brothers-in-law and I are coming to Chicago arriving June 9 and leaving June 12. Our ages range from 57 to about 67. We are looking for a suite or rooms where we each have our own bed. Do you have a seniors or AARP type rate? I\'m retired military if I could get the rooms at a better rate. Sorry to be a problem, but would sure appreciate it if you could let me know what you might have available. Thank you for your help!


InquiryId :  29468  InquiryType :  DreamTrips Cards  DateAndTime :  2008-02-15 07:25:14  Status :  Replied and Resolved
Replied By Nick at 2008-02-19 17:59:18

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-19 17:59:15

Hi,
Please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-19 06:57:01

what is the customer service number?? thank you, donna
Replied By Nick at 2008-02-15 17:10:54

Hi,
I can see that you have 2 ID\\\'s. You have to call our customer service number and cancel one an only then you can get your user name and password. The 2 member ID\\\'s under your name is 917060 and 917061.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 17:10:51

Hi,
I can see that you have 2 ID\'s. You have to call our customer service number and cancel one an only then you can get your user name and password. The 2 member ID\'s under your name is 917060 and 917061.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 07:25:14

I HAVEN'T RECEIVED MY DREAMTRIP CARD YET. CAN I STILL BOOK A DREAMTRIP WITHOUT THE CARD. HOW DO I BOOK THE TRIP?? CAN I GET MY LOGIN INFO EMAILED. THANK YOU, DONNA BUNNEY


InquiryId :  29469  InquiryType :  DreamTrips Cards  DateAndTime :  2008-02-15 07:26:22  Status :  Replied and Resolved
Replied By Nick at 2008-02-15 17:08:57

Hi,
Yoru user name is 914464 and password is michael02.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 17:08:53

Hi,
Yoru user name is 914464 and password is michael02.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 07:26:22

I HAVEN\'T RECEIVED MY DREAMTRIP CARD YET. CAN I STILL BOOK A DREAMTRIP WITHOUT THE CARD. HOW DO I BOOK THE TRIP?? CAN I GET MY LOGIN INFO EMAILED. THANK YOU, SILVIA GUTIERREZ


InquiryId :  29470  InquiryType :  Commissions  DateAndTime :  2008-02-15 08:41:38  Status :  Replied and Resolved
Replied By Angela H at 2008-02-15 10:06:20

Dear Patricia, If you could please fax me a copy of the email confirmation I will make sure you receive your due commission. Our fax number is 972-985-6842 and please put it to the attention of Angela. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-02-15 08:41:38

I have an issue with the booking which isn\'t showing on record!!


InquiryId :  29474  InquiryType :  Hotel  DateAndTime :  2008-02-15 13:44:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 17:22:26

Hi,
We are checking on it . Please try it later.

Thank You
WorldVentures Team

Customer submitted at 2008-02-15 13:44:04

the last minute travel tab isn\'t working. Also, I can not find it except in one place. Could you make it easier to find and alo make it work? Thanks alot.


InquiryId :  29477  InquiryType :  Travel Commissions  DateAndTime :  2008-02-15 14:29:14  Status :  Replied and Resolved
Replied By Angela H at 2008-02-18 07:05:10

Dear Dan, I don\\\'t have a record of your receipt. If you could please refax that in to 972-985-6842 and put it to the attention of Angela. I will personally pay out your travel points as soon as I receive the receipt. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-15 14:29:14

I have not seen the Travel points I had requested to have redeemed completed yet? I fax in and completed form over 2 weeks ago. The receipt was for $500 and my travel points are 420 currently - I am expecting to have this 420 turned into dollars. PLease let me know when this will be completed. Thank you.


InquiryId :  29484  InquiryType :  Existing Reservation  DateAndTime :  2008-02-15 16:22:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 17:22:52

Hi,
Please give the WV tracking number so that we can check it and let you know .

Thank You
WorldVentures Team

Customer submitted at 2008-02-15 16:22:36

I have booked a reservation for a room in March for my niece and her husband, They are getting married. I would like to know if this is the smoking King Deluxe room that I was booking.?? I booked the reservation under Jerry Reyes, it is my credit card paying for the room. Sincerely, Adrienne Jarrett


InquiryId :  29485  InquiryType :  New Reservation  DateAndTime :  2008-02-15 16:55:11  Status :  Replied and Resolved
Replied By Nick at 2008-02-15 16:54:16

Hi,
I have forwarded your complaint to our technical team and they will look into it.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 16:54:13

Hi,
I have forwarded your complaint to our technical team and they will look into it.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 16:55:11

I got to the \"customize your trip\" page, and when I click \"continue\" (which I thought would take me to check out) the link goes to \"new search\". Please help! I really want to arrange this trip through your site.


InquiryId :  29492  InquiryType :  General Questions  DateAndTime :  2008-02-15 07:45:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 16:44:18

Hi,
When did you pass the RTA exam and upload the photo on the website ? Now the RTA cards have been stopped. You just need to carry the Agent letter of verificaition for all the travel agent requirements.

Thank You
WorldVentures Team

Customer submitted at 2008-02-15 07:45:36

Member would like to know if he will still recieve a RTA card since he signed on in July 07.


InquiryId :  29493  InquiryType :  Events  DateAndTime :  2008-02-15 08:14:26  Status :  Replied and Resolved
Customer submitted at 2008-02-15 08:14:26

Wants to change spouses app for national convention to rep, since she is a member too. Directed to spouses BO to change


InquiryId :  29496  InquiryType :  Dreamtrips  DateAndTime :  2008-02-15 18:30:33  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-15 09:55:52

We\\\'ve only negotiated standard rooms. So, if yoiu want a suite, I will need to contact them to see if they even offer suites. I need to know the ages of the children. Let me know that much, and we will go from there.
Customer submitted at 2008-02-15 18:30:33

I am very interested in booking the aruba trip in May. I am a member and have a family of 4. The price is based on double occupancy. I was wondering if there was a way to get a suite or ajoining rooms? Would that be an option for this trip? Thank you! Rachel Piscitelli


InquiryId :  29498  InquiryType :  General Questions  DateAndTime :  2008-02-15 08:46:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 16:45:27

Hi,
Please contact our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-02-15 08:46:15

member looking for staus of CLIA card, this was completed over 4 weeks ago


InquiryId :  29502  InquiryType :  Existing Reservation  DateAndTime :  2008-02-15 19:25:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 17:25:07

Hi,
If you have booked already ,please contact airlines direclty and they will resend the confirmation with the itinerary details .

Thank You
WorldVentures Team

Customer submitted at 2008-02-15 19:25:39

I need itinerary for my upcoming flight.


InquiryId :  29503  InquiryType :  New Reservation  DateAndTime :  2008-02-15 19:35:30  Status :  Replied and Resolved
Replied By Nick at 2008-02-15 16:49:59

Hi,
Please delete cookies and try again. And also use Internet Explorer.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 16:49:55

Hi,
Please delete cookies and try again. And also use Internet Explorer.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 19:35:30

I did a power search for flights to orlando, fl out of Mpls Minnesota for April 8, 2008 and returning April 15, 2008. I had over 200 results, but the system will not allow me to book. When I click on BOOK DIRECT, nothing happens! What could be wrong?


InquiryId :  29509  InquiryType :  Dot Com Site  DateAndTime :  2008-02-15 21:01:24  Status :  Replied and Resolved
Replied By Nick at 2008-02-15 16:44:34

Hi,
There is some glitch. Our technical department is working on it and it will be corrected soon.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 16:44:31

Hi,
There is some glitch. Our technical department is working on it and it will be corrected soon.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 21:01:24

I\'m trying to change photos for my .com site, but I keep getting an error message. The new photo size is only 240k. What\'s the solution? Thank you!


InquiryId :  29513  InquiryType :  New Reservation  DateAndTime :  2008-02-15 21:49:40  Status :  Replied and Resolved
Replied By Nick at 2008-02-15 16:41:44

Hi,
It will be under Carribean.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 16:41:41

Hi,
It will be under Carribean.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-15 21:49:40

Looking for cruise information and would like to know on the drop down list, where would Jamaica fall?


InquiryId :  29523  InquiryType :  Commissions  DateAndTime :  2008-02-15 14:22:51  Status :  Replied and Resolved
Replied By Terri E at 2008-02-17 09:34:32

member needs to contact Client services.
Customer submitted at 2008-02-15 14:22:51

Member need helps with question on finding out how to get commission from entering it manually.


InquiryId :  29529  InquiryType :  Existing Reservation  DateAndTime :  2008-02-16 02:19:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-15 17:29:32

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-16 02:19:49

GRP13O81KQN1 - The itinerary states the departure time is 9:40 p.m. which I specified 9:00 a.m. for both departure and return therefore I would like to add an additional day or determine whether I can get an earlier flight. Please advise. Thank you, Summer.


InquiryId :  29531  InquiryType :  Magazines  DateAndTime :  2008-02-16 03:19:15  Status :  Replied and Resolved
Replied By Nick at 2008-02-15 17:14:46

Hi,
YOu would like to cancel your magazine subbscription or your membership?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-15 17:14:43

Hi,
YOu would like to cancel your magazine subbscription or your membership?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-16 03:19:15

Hi. I want to cancel my account since I never use it and I cannot remember my username or password to do so. Please contact me as soon as possible. Thank you. Kari Kirstine


InquiryId :  29535  InquiryType :  Magazines  DateAndTime :  2008-02-16 05:20:39  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-16 11:33:18

Please contact our Travel Department through VIA Live chat. or visit https://www.world-venture.com/ for all your booking needs.
Customer submitted at 2008-02-16 05:20:39

We are interested in booking an all inclusive vacation to Dominican Republic, or Mexico for March 26-30th, or April 23-27th, to include round trip flight for 2 adults and one child 2 years old. Our friend told us about this website and we are interested in booking our travel through World Ventures. Your assistance would be greatly appreciated!!! DB


InquiryId :  29538  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-16 08:12:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-17 17:37:29

Hi,
May I know your query ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-16 08:12:27

help


InquiryId :  29543  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-16 14:49:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-17 18:26:05

Hi,
We have checked and they are working properly . Please use internet explorer as the sites works best with IE . Please delete all temporary internet files and cookies and go to RobertHeinrich.worldventures.biz or RobertHeinrich.worldventures.com and login with your member id 897974 and password 1a2b3c4Me . It will work .

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 03:52:20

Http://www.robertheinrich.worldventures.com and .biz id. number 897974 password 1a2b3c4Me
Replied By Aruna A at 2008-02-17 17:40:55

Hi,
Please let us know your login details and the url so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2008-02-16 14:49:34

Iam unable to login to either my .com or .biz sites, why? 897974 - 1a2b3c4Me Robert Heinrich


InquiryId :  29544  InquiryType :  New Reservation  DateAndTime :  2008-02-16 14:54:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-17 17:41:19

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-16 14:54:32

Why when I pick a date for a trip to Hawaii or Las Vegas,the system pulls up all the hotels, at first it says, \"checking Prices\", then within 10-30 seconds, it lists every hotel as \"UNAVAILABLE\"?


InquiryId :  29554  InquiryType :  Magazines  DateAndTime :  2008-02-16 17:45:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-17 18:14:42

Hi,
How much amount has been deducted from your account ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-16 17:45:28

2000007341 Need status of my order. It has been about 2 weeks and my acct has been debited.


InquiryId :  29557  InquiryType :  New Reservation  DateAndTime :  2008-02-16 18:04:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-17 18:15:51

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-16 18:04:14

trying to book a rent-a-car and when depressing continue after completing the form recevie error: \"send mail error: markmeekins@cox.net What shall I do?


InquiryId :  29558  InquiryType :  Existing Reservation  DateAndTime :  2008-02-16 18:16:07  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:34:37

Hi,
Please contact the airlines directly for any information regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:34:34

Hi,
Please contact the airlines directly for any information regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-16 18:16:07

i made a flight reservation but was wondering if there are any opportunities for discount walt disney world or universal studios


InquiryId :  29562  InquiryType :  Dot Com Site  DateAndTime :  2008-02-16 08:24:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-17 17:30:54

Hi,
May I know the url and the login details that you are trying to use ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-16 08:24:31

cannot access account, password,login dissapear and go back to same page


InquiryId :  29567  InquiryType :  Existing Reservation  DateAndTime :  2008-02-16 19:26:40  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:32:36

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:32:33

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-16 19:26:40

Hello, My name is Felisha Houp and we booked 3 rooms for 2 nights and 2 rooms for 1 night through you and we arrived at the hotel (super 8/Nashville, TN) and we needed to cancel one of the rooms we booked for 2 nights, we then found out that we can\'t cancel the room through the hotel that we have to contact you to cancel as well as make sure they have 2 rooms for tonight (which we paid for already but they say they don\'t have that reservation) Can you please help asap.


InquiryId :  29568  InquiryType :  Existing Reservation  DateAndTime :  2008-02-16 19:29:00  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:32:15

Hi,
Please contact the airlines directly for any changes or cancellation.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:32:12

Hi,
Please contact the airlines directly for any changes or cancellation.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-16 19:29:00

wish to change flight to a later day.


InquiryId :  29570  InquiryType :  Billing  DateAndTime :  2008-02-16 10:14:17  Status :  Replied and Resolved
Replied By Terri E at 2008-02-16 11:36:34

more information needed for resolve?
Customer submitted at 2008-02-16 10:14:17

Needed to speak to billing about past due payment, changing cc and reactivating


InquiryId :  29571  InquiryType :  Existing Reservation  DateAndTime :  2008-02-16 20:29:03  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:31:46

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:31:43

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-16 20:29:03

How can I put a hold on my World Ventures memebership?


InquiryId :  29576  InquiryType :  Hotel  DateAndTime :  2008-02-16 21:15:42  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:38:22

Hi,
You can also book HOtel only reservation. Please give a search using the power search toolbar and submit your reservation request and submit your reservation.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:38:18

Hi,
You can also book HOtel only reservation. Please give a search using the power search toolbar and submit your reservation request and submit your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-16 21:15:42

We would like to know on this website can we just reserve hotel accomodations or would we have to do a complete package with flight & hotel. We plan on staying at the Melia Tropical Resort in Punta Cana, DR from Oct.22 - Nov.1st, 2008. Please get back to me at your earliest convenience. Thank you, -Ohmar Mercer omercer@comcast.net


InquiryId :  29578  InquiryType :  Existing Reservation  DateAndTime :  2008-02-16 22:21:56  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:31:30

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:31:27

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-16 22:21:56

cancalled reservation at quallity in resort in st. george utah need refund, how do i get that.


InquiryId :  29581  InquiryType :  DreamTrips Cards  DateAndTime :  2008-02-16 22:49:16  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:19:48

Hi,

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-16 22:49:16

I was at a party where 3 reps were there to give a presentation. I thought they were very rude and I would never join a company where the reps are trained to put down other direct sales companies by name. that is awful work ethics. Butting in on another rep\'s demo is really not the way to go. I will tell everyone I know NOT to use this company!!!!!!


InquiryId :  29584  InquiryType :  Travel Commissions  DateAndTime :  2008-02-16 13:07:42  Status :  Replied and Resolved
Replied By Angela H at 2008-02-18 06:42:15

Dear Phil, If there are bookings that are not appearing under bookings done from my site please fax me a copy of the email confirmations and I will make sure you receive your due commission. Our fax number is 972-985-6842 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-16 13:07:42

Member called re: getting complete answers to this questions regarding travel bookings and commissions not showing up. Also lack of communication by WV staff. He was working with Tiffany to book a cruise for 8 people. Has not heard anything back since 2/1/08.


InquiryId :  29587  InquiryType :  New Reservation  DateAndTime :  2008-02-17 00:17:59  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:19:19

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:19:16

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-17 00:17:59

i am getting a \"email error\" i have typed in my home email and my office email. both are not taking on your website. i need to book two trips today. cari


InquiryId :  29596  InquiryType :  Flight  DateAndTime :  2008-02-17 02:34:04  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:37:31

Hi,
Please give a search using the power search toolbar to get the prices available.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:37:28

Hi,
Please give a search using the power search toolbar to get the prices available.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-17 02:34:04

A friend wanted me to check for the best price for two seniors roundtrip tickets with the flights as follows: Jun1 returning Sept 1st (the dates do not have to be exact) SFO to Frankfurt, Germany To Zagreb, Croatia To Zadar, Croatia.


InquiryId :  29601  InquiryType :  Existing Reservation  DateAndTime :  2008-02-17 04:53:33  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:30:43

Hi,
For Air only reservation there is no commission. You can only give a search using our web site but to book it, it will redirect you to the airlines web site. Please contact the merchant with whom you have booked your reservation.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:30:39

Hi,
For Air only reservation there is no commission. You can only give a search using our web site but to book it, it will redirect you to the airlines web site. Please contact the merchant with whom you have booked your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-17 04:53:33

I ORDERED A FLIGHT FROM YOU (SYLVIA BERRY\'S WEBSITE, 902887). I WANT TO MAKE SURE SHE GETS CREDIT FOR THIS. I DIDN\'T SEE ANY PLACE TO INPUT HER REPRESENTATIVE NUMBER. ALSO HOW DO I GET MY TICKET??? IT WASN\'T CLEAR. DO YOU SEND IT? CAN I DO AN E-TICKET. THAT IS MOST CONVENIENT.


InquiryId :  29602  InquiryType :  Flight  DateAndTime :  2008-02-17 05:21:41  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:36:58

Hi,
Please contact United Directly to get more details regarding your reservation.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:36:53

Hi,
Please contact United Directly to get more details regarding your reservation.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-17 05:21:41

A friend just purchased a ticket for a flight on United Airlines and would like to know if she will be receiving an e-ticket via e-mail?


InquiryId :  29606  InquiryType :  New Reservation  DateAndTime :  2008-02-17 14:32:17  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 17:52:07

Hi,
Which Hotel details you would like to have?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 17:52:03

Hi,
Which Hotel details you would like to have?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-17 14:32:17

when I click on more details for the hotel, I dont get thier adress or the details on the hotel


InquiryId :  29611  InquiryType :  Dreamtrips  DateAndTime :  2008-02-17 16:42:42  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-19 09:26:25

All 4 are allowed to go, as long as there is one member in the room. None of the friends would need to become members. The member would be responsible for the room, and as long as they are all over 18 it should be fine.
Customer submitted at 2008-02-17 16:42:42

My son and 3 of his friends are looking at the Orlando Dreamtrip for May. My son is a DreamTrip member, but his friends are not. I notice that the Dreamtrip rate for this trip is $269 for the room which sleeps up to 6 people and is not a per person rate. I\'m wondering if all 4 (all are over 18) can go under my son\'s membership, or if one of his friends would also have to become a member. Thank you for your help.


InquiryId :  29615  InquiryType :  Group Reservation  DateAndTime :  2008-02-17 20:07:13  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:35:36

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-17 20:07:13

I had emailed you on 2-16 about a group,my family, to take a trip to Las Vegas on April 17 thru the 20th. I forgot to mention that 2 of the people will need to be booked from Eugene, Oregon for flight and hotel, and 7 people from Wichita with 3 rooms. Thanks Cindy Zimmerman dzimmerman4@cox.net


InquiryId :  29616  InquiryType :  Reactivation  DateAndTime :  2008-02-17 20:19:11  Status :  Replied and Resolved
Replied By Nick at 2008-02-19 18:00:27

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-19 18:00:23

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-19 05:18:25

what is my travel name?
Replied By Nick at 2008-02-17 17:44:15

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.To change the E_mail address, please let me know what E-mail address you would like to have and I will change it for you.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 17:44:12

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.To change the E_mail address, please let me know what E-mail address you would like to have and I will change it for you.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-17 20:19:11

need to up date my credit card account. change my e mail adderss


InquiryId :  29620  InquiryType :  Dreamtrips  DateAndTime :  2008-02-17 21:11:13  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-18 08:19:27

The grand total for all guests is 269.99, not 269.99 as it appears as you enter names. This IS NOT 269.99 per person. I will manually delete every adults charge except for one, for a total of 269.99.
Customer submitted at 2008-02-17 21:11:13

Orlando dream trip status. What is the total package price for the trip? Is it $269 or $529?


InquiryId :  29622  InquiryType :  Hotel  DateAndTime :  2008-02-17 21:43:42  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:36:19

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:36:16

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-17 21:43:42

I am unable to access Harrah\'s Hotel in North Kansas City, MO. I\'m just trying to do a trial run with this site. I went to Expedia.com and it came right up so I know they have rooms available.


InquiryId :  29623  InquiryType :  Existing Reservation  DateAndTime :  2008-02-17 22:26:08  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:28:31

Hi,
We have not received any previous inquiry regarding a reservation. Please let me know your question.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:28:27

Hi,
We have not received any previous inquiry regarding a reservation. Please let me know your question.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-17 22:26:08

I have not received a response or been contacted by anyone from World Venture regarding my email (over 1 week ago) and the extension given by the automated phone system was not working. Please respond regarding reservations I am making. Member 916119 (Joan Hawkins). I am disapointed with your customer service. I would like to book several tickets but expect better customer service.


InquiryId :  29638  InquiryType :  Travel Commissions  DateAndTime :  2008-02-18 02:53:33  Status :  Replied and Resolved
Replied By Angela H at 2008-02-18 07:35:00

Dear Matthew, I was unable to locate these bookings from your site. If you could please fax me a copy of the email confirmation I will make sure you receive your due commissions. Our fax number is 972-985-6842 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-18 02:53:33

I was looking in my BO and could not find my travel I booked on my site. Here are the numbers: 3W6G49-cruise to mexico on June 19 84752810-Hotel stay in PHX 6803 2919 3777 Rental car in PHX Can you please tell me if this is in the system


InquiryId :  29643  InquiryType :  Existing Reservation  DateAndTime :  2008-02-18 03:27:33  Status :  Replied and Resolved
Replied By Nick at 2008-02-17 18:25:36

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-17 18:25:33

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-18 03:27:33

I need to cancel the reservation because my flight was canceled, the hotel won\'t cancel it and says I booked it through travelocity, Travelocity has no record of it and you have no way to call and cancel it. Confirmation Number: WCT851410813 Guest Name: SCOTT BICKFORD Hotel Confirmation Number: 425239151


InquiryId :  29648  InquiryType :  New Reservation  DateAndTime :  2008-02-18 05:33:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-17 22:13:51

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 05:33:06

I am trying to book at a hotel in Puerto Rico name is Farjado Inn I can not find this hotel in our search can you assist dates are 3/2/08 return 3/31/08 2 adults. Would like a view and King size bed. Thank you in advance


InquiryId :  29650  InquiryType :  New Reservation  DateAndTime :  2008-02-18 09:36:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 18:15:12

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 09:36:34

Do you offer an insurance where if the reservation is cancelled that the money will be fully refunded? If so, what is the cost of this insurance? If not, until when do I have to cancel and have my money fully refunded. I ask this because my business may prevent me from being able to make the cruise. Thanks!


InquiryId :  29651  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-18 12:13:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 18:16:02

Hi,
Please send your photo to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 12:13:26

Cn you please help me? I am still having trouble uploading a pic to my site. You can answer my question by e-mailing me at ynzrobert@aol.com thank you Robert Yanez


InquiryId :  29656  InquiryType :  Existing Reservation  DateAndTime :  2008-02-18 15:30:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 21:10:29

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 15:30:17

I need help making payments on a cruise trip. How do I go about doing this?


InquiryId :  29670  InquiryType :  Magazines  DateAndTime :  2008-02-18 18:23:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 20:56:38

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 18:23:09

worldventures employee, troy keeler is so dreamy,,,,, i want his number,,, he is the coolest person i\'ve ever met,,, he told me about this company and i\'m interested,,, please have someone call me,,, and if possible have the dreamy-ist dream machine alive hopefully he is incorporated and got his rental properties fixed worldventures and troy keeler rocks he is so hunky!!!!! he has such impressive intelectual property i now know that i can write off my cell 100% every month, worldventures business phone mortgage insurance assoc i can\'t keep my hands from fiddling the bean thinking about troy,, will he wait for my fedex delivery guy for me??


InquiryId :  29675  InquiryType :  Group Reservation  DateAndTime :  2008-02-18 18:53:53  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:36:11

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-18 18:53:53

there used to be a tab for Golf trips. i ahve a group of men that want to start planning a trip. is this site being updated or do we no longer have it???


InquiryId :  29679  InquiryType :  Refunds  DateAndTime :  2008-02-18 09:11:13  Status :  Replied and Resolved
Replied By Terri E at 2008-02-18 11:39:02

DUPLICATE
Customer submitted at 2008-02-18 09:11:13

filled out previous refund requst cust has asked that we call her work number. I did not promise anything and did advise normally refunds are only given during the first 30 days.


InquiryId :  29682  InquiryType :  New Reservation  DateAndTime :  2008-02-18 19:25:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 20:57:09

Hi,
Please let us know the url and the login details and we will check it out .

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 19:25:44

web site not working , suggestions


InquiryId :  29683  InquiryType :  Commissions  DateAndTime :  2008-02-18 19:59:43  Status :  Replied and Resolved
Replied By Angela H at 2008-02-19 08:34:18

Dear Lynn, If you could please fax me a copy of the email confirmations for the bookings that are not appearing under bookings from your site I will make sure you receive your due commissions. Our fax number is 972-985-6842 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-18 19:59:43

I have made several reservations for cars and hotels over the last 3 months. Where are my commissions shown?If I haven\'t beencredited with the commissions yet when or how will that happen?


InquiryId :  29691  InquiryType :  Business Entity  DateAndTime :  2008-02-18 10:40:13  Status :  Replied and Resolved
Customer submitted at 2008-02-18 10:40:13

member is buying out #909318 - submitted all forms last week - needs to verify status - not in FRS


InquiryId :  29693  InquiryType :  Reactivation  DateAndTime :  2008-02-18 10:53:01  Status :  Replied and Resolved
Customer submitted at 2008-02-18 10:53:01

Rev. Patricia A. Morris called because her domain is cancelled and she was just billed - cannot locate her in FRS - does not know member number


InquiryId :  29698  InquiryType :  Events  DateAndTime :  2008-02-18 11:37:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 16:33:14

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 23:15:33

I went to the back office to check on the status of the National Convention at my .biz site but nothing show as confirm booking?? Please advice.
Replied By Aruna A at 2008-02-18 17:45:04

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 11:37:31

made an error when signing on for NATl Convention, submitted for credit and it should have been a confirmed sign up would like to go


InquiryId :  29705  InquiryType :  New Reservation  DateAndTime :  2008-02-18 22:38:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 20:41:18

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 22:38:00

I am trying to book a hotel room for this weekend and keep getting error messages.


InquiryId :  29715  InquiryType :  Existing Reservation  DateAndTime :  2008-02-18 23:29:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 21:16:10

Hi,
Please reconfirm your SSN and membership details and we will send you the password .

Thank You
WorldVentures Team

Customer submitted at 2008-02-18 23:29:30

I HAVE FORGOTTEN MY PASS WoRD/ MY NEW EMAIL IS smhood_lummi@yahoo.com


InquiryId :  29721  InquiryType :  Magazines  DateAndTime :  2008-02-19 01:30:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 20:49:05

Hi,
Would you like to cancel your membership? Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 01:30:53

Dear Sir/Madm: Please Cancel and suspend my monthly maintence and bank draft immediately, please respond back, Thanks for your time. Sincerely D.C.Rodgers


InquiryId :  29725  InquiryType :  Existing Reservation  DateAndTime :  2008-02-19 01:43:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 21:16:55

Hi,
How did you book it ? Is it through the website ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 01:43:43

I need to know how to receive my tickets for our paradise tour again through my email. I can not seem to find them. Could you please help me locate them?


InquiryId :  29728  InquiryType :  Dreamtrips  DateAndTime :  2008-02-19 02:25:00  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-19 05:49:40

What you need to do is email the agent handling this trip. Her name is Patti, and her email is p.murphy@worldventures.com Send her your name, phone number, and the name/dates of the Dreamtrip. Ask her if it\\\'s possible to extend the dates, and if so how much would it be.
Customer submitted at 2008-02-19 02:25:00

Thinking of taking the Cozumel DreamTrip, June 8-11. Would like to extend the stay and arrive one day early 6/7, and stay 3 extra days, til 6/14. This would be a total of four extra nights or a total of 7 nights including the DreamTrip. This is for 2 people. What would be the additional cost?


InquiryId :  29737  InquiryType :  Dot Com Site  DateAndTime :  2008-02-19 04:47:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 19:14:47

Hi,
Please send your photo to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 04:47:47

I am unable to upload my picture to my web sit. It is in jpeg format and has been sized 150x150. Please let me know what else to do. Thanks, Mike


InquiryId :  29738  InquiryType :  Existing Reservation  DateAndTime :  2008-02-19 05:00:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 21:20:16

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 05:00:53

As a new independent representative, I have been asked if properties often offer an industry discounts to golfers. Specifically, a reduction on green fees,extra hole play. This is a selling point for a couple who are willing to join if this is a realistic perk. Thank you.


InquiryId :  29740  InquiryType :  Dreamtrips  DateAndTime :  2008-02-19 05:12:23  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-19 06:11:01

The price would all depend on whether or not you wanted an inside cabin or outside cabin. Also, you would need to find out how much your round trip airfare would be to and from San Diego from where you live.
Customer submitted at 2008-02-19 05:12:23

how much is the dreamtrips trip from san diego - cabo sept 29-oct 4. for 2 people, total out the door counting taxes and everything.


InquiryId :  29744  InquiryType :  Magazines  DateAndTime :  2008-02-19 05:54:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 20:20:42

Hi,
Please let us know your member id and url that you are trying to use so that we can check it out .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 05:54:59

Hi there! My name is Jackie Toubes and Vicki Goorchenko signed me up. She must have hit a wrong key when she entered my info. because I can\'t get into my account to start checking this website out. Can you let me know what happenend? Thanks, Jackie


InquiryId :  29746  InquiryType :  Dot Com Site  DateAndTime :  2008-02-19 05:56:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-18 20:15:28

Hi,
Please send the photo to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 05:56:24

I am trying to upload my web image and it keeps telling my that the format is not supported. I\'ve tried a jpeg @ 150x150 & 35.2 KB also a gif @ 150x150 and 7.95KB neither will work.


InquiryId :  29748  InquiryType :  Travel Commissions  DateAndTime :  2008-02-19 07:14:56  Status :  In Progress
Customer submitted at 2008-02-19 07:14:56

Hello, I am a representative and I just booked a dream trip for myself through my back office. Yeah!! 2 questions 1: I want to make sure I did everything right and get the points for my booking. Where do I look to find this? 2: Do I get a commision for booking this trip? (Tortola) My rep ID number is 912747


InquiryId :  29754  InquiryType :  New Reservation  DateAndTime :  2008-02-19 15:56:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 17:56:29

Hi,
Please initiate livechat with the travel department and a travel agent will check it up for you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 15:56:49

I am booking a trip for myself from Aug 22-26th and would like to stay at the mgm. I found one on your sight and it said it was 656. I just wanted to make sure this was the price for the hotel and the flight. Thanks Courtney


InquiryId :  29765  InquiryType :  Existing Reservation  DateAndTime :  2008-02-19 18:51:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 19:35:29

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 18:51:34

I made a reservation, and was contacted that it didn\'t go through because the price had changed. I was told to contact customer support but can\'t find the number. I would like to know what is going on, and if I got charged for it.


InquiryId :  29766  InquiryType :  Genealogy  DateAndTime :  2008-02-19 08:44:12  Status :  Replied and Resolved
Customer submitted at 2008-02-19 08:44:12

Cannot access tabular genealogy


InquiryId :  29770  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-19 09:23:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 16:35:42

Hi,
Your sites are DanitaRodriguez.worldventures.biz and DanitaRodriguez.worldventures.com . Please login to these sites with your member id and password.

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 09:23:03

cannot gain access to site,message stating not an valid subdomain


InquiryId :  29772  InquiryType :  Billing  DateAndTime :  2008-02-19 19:54:41  Status :  Replied and Resolved
Replied By Terri E at 2008-02-19 10:49:46

Toni, we have attempted your spelling of your name both ways, no data. there should be a billing statement from your bank with the charge on it. or you may contact Kris, to get the ID# you were buying. we need something to assist you further.
Customer submitted at 2008-02-19 20:54:35

i think that you guys may have had it under toni jewel (one L instead of 2 in my last name) i never got a billing statement. my friend kris mann recruited me, i was taking over someone else\'s account (reactivation or something like that). next thing i know there was a deduction from my checking account. i don\'t even know when the deduction is schedule to be made monthly, nor do i know what the charge is that i supposedly agreed to.
Replied By Terri E at 2008-02-19 10:43:04

Toni, we aren\'t able to find your name in the database, is the spelling of your name different than Toni Jewell, or spelled different, the only other thing. is to fax over the billing statement from previous month, so we can check any merchant accts for your Id fax# 972 985 6842 attn Terri. thanks
Customer submitted at 2008-02-19 20:36:00

i don't know my User ID number. i have been logged on only one time, just after the deduction was taken out of my account
Replied By Terri E at 2008-02-19 10:19:43

Could you please provide an ID#, So that we may further assist you. Thanks
Customer submitted at 2008-02-19 19:54:41

how do i cancel my account? i was given an account user id last month, i am not interested in pursing this as a career opportunity at this time, i no longer want deductions coming out of my checking account


InquiryId :  29776  InquiryType :  Existing Reservation  DateAndTime :  2008-02-19 20:09:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 19:35:51

Hi,
Since it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 20:09:50

I never received an email with my itinerary/travel details and I have misplaced the paper that i printed out that had all the information. My flight is next Thursday, so this information would be MUCH appreciated.


InquiryId :  29777  InquiryType :  Existing Reservation  DateAndTime :  2008-02-19 20:10:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 19:36:32

Hi,
Since it is an air reservation , please contact the airlines directly and an agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 20:10:08

I never received an email with my itinerary/travel details and I have misplaced the paper that i printed out that had all the information. My flight is next Thursday, so this information would be MUCH appreciated.


InquiryId :  29791  InquiryType :  General Questions  DateAndTime :  2008-02-19 11:07:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 17:00:22

Hi,
The LTC cards have been stopped . Please use the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 11:07:40

member signed on in Oct 07, looking for a status on LTC card not rec\'d, Dir calling on account


InquiryId :  29795  InquiryType :  New Reservation  DateAndTime :  2008-02-19 21:52:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 18:49:51

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 21:52:15

I am trying to price trips to Disneyworld, Orlando, FL. Trip from Austin, TX to Orlando. Package to include airfare, hotel and entry into Disneyworld. Can\'t seem to find a package deal?? Please assist. Thank you


InquiryId :  29797  InquiryType :  Dreamtrips  DateAndTime :  2008-02-19 21:58:07  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-20 06:07:11

I would suggest you send an email to: travel@worldventures.com and ask the for assistance. Make sure you include your phone number and name.
Customer submitted at 2008-02-19 21:58:07

Hello I am looking to go on a honeymoon sometime after Sep 20, 2008. Looking to stay like 3 nights and 4 days. I prefer somewhere with a beach, although I am flexible because we have no clue where we want to go.


InquiryId :  29801  InquiryType :  DreamTrips Cards  DateAndTime :  2008-02-19 22:21:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 18:54:37

Hi,
Please select the dreamtrip and you will be asked to relogin in the next page .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 22:21:11

when it sayes log in to get member price where do we go? please


InquiryId :  29813  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-19 13:15:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 17:22:09

Hi,
Please send it to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 13:15:20

Upload Picture to Site


InquiryId :  29814  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-19 13:16:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 17:20:29

Hi,
Please send the photo to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 13:16:28

cust is having problems getting photo uploaded to her site been trying two weeks. 917487


InquiryId :  29820  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-19 13:44:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 17:24:10

Hi,
Your web url is drams4u . Please check it now . It works.

Thank You
WorldVentures Team

Customer submitted at 2008-02-19 13:44:05

URL for .biz will not work


InquiryId :  29826  InquiryType :  Group Reservation  DateAndTime :  2008-02-20 00:31:38  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:36:57

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-20 00:31:38

The Sabor, a Wyndham Resort. Poolside July 12-19. Three couples from OKC. Can you get better pricing than 2681.00/couple?


InquiryId :  29829  InquiryType :  New Reservation  DateAndTime :  2008-02-20 00:49:59  Status :  Replied and Resolved
Replied By Nick at 2008-02-19 17:52:54

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-19 17:52:50

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-20 00:49:59

when I try to book a trip on the power search flights, it doesn\'t allow me to go to the other website to continue booking


InquiryId :  29832  InquiryType :  Commissions  DateAndTime :  2008-02-19 14:51:09  Status :  Replied and Resolved
Replied By Angela H at 2008-03-12 14:08:21

Dear R Patrick, You will need to be more specific about what you are inquiring. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-19 14:51:09

Commission for travel booked on website


InquiryId :  29833  InquiryType :  Dreamtrips  DateAndTime :  2008-02-19 14:52:40  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-20 05:53:50

We have a Dreamtrip to Orlando May 18-22, 2008. What would you like to know about it?
Customer submitted at 2008-02-19 14:52:40

Disney Dreamtrip


InquiryId :  29835  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 01:25:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-19 19:38:32

Hi,
Please give the WV tracking number of the reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 01:25:20

After printing out my WV reservation information I noticed there is no car rental info. Is there a car listed on my reservation?


InquiryId :  29836  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-20 01:33:26  Status :  Replied and Resolved
Replied By Nick at 2008-02-19 17:52:15

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-19 17:52:10

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-20 01:33:26

Getting a nonexistant sub-domain message and can\'t get through consistently. What is the problem?????? Cannot recruit members to poor service!!!!!!!!


InquiryId :  29839  InquiryType :  Commissions  DateAndTime :  2008-02-19 15:30:58  Status :  Replied and Resolved
Replied By RichardJ at 2008-03-18 11:19:35

Nancy (906338), We will send your request to commissions to request the check for ID: 917824 Pat Medling. Thanks WV
Replied By RichardJ at 2008-03-18 11:18:21

Nancy (917824), We will send your request to commissions to request the check for ID: 906328Pat Medling. Thanks WV
Replied By RichardJ at 2008-03-18 11:15:21

Nancy (906328), We will send your request to commissions to request the check for ID: 917824 Pat Medling. Thanks WV
Customer submitted at 2008-02-19 15:30:58

no pymnt of 100.00 for pat medling,sing up please contact with info please


InquiryId :  29859  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-20 05:23:11  Status :  Replied and Resolved
Replied By Nick at 2008-02-19 19:43:37

Hi,
The link is not functioning at this moment. Our technical team is working on it and it will be corrected soon.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-19 19:43:32

Hi,
The link is not functioning at this moment. Our technical team is working on it and it will be corrected soon.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-20 05:23:11

trying to upload a picture from my back office and it doesn\'t seem to be working. I was able to update text. Thanks Kim


InquiryId :  29869  InquiryType :  Magazines  DateAndTime :  2008-02-20 08:03:10  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-20 14:48:24

Undeliverable
Customer submitted at 2008-02-20 08:03:10

YOU sent me an e-mail about your travel website. Did I meet you somewhere? Before I do business, I would like to know more about who you are. Please get in touch with me!


InquiryId :  29873  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 08:56:00  Status :  Replied and Resolved
Replied By William J at 2008-03-26 13:27:17

Resolved
Customer submitted at 2008-02-20 08:56:00

I am trying to plan a trip for the convention March 6th to 10th However no one has helped me and being a new agent I am not familiar with the liitations and privileges I can avail with World Ventures.I am not trained yet and find it difficult to communicate with the upline. I have tried and am disappointed. Can you help me find another upline. I like one of tje guys I met on the internet but he said there was a system for changing uplines . Please help. Advise if I should spend all this money on a compny that is not helping new agents. The big guys get b\\igger in MLM and that is my experience and I am set in mind to give this a go my 400 is at stake and I beleive it is non refundable. Please let me know the contact information of the CEO they give all these emails but in actual fact the people who are challenged are the one paying thier bills. Thank you IN distress LOuella 301-9631260 lonella52@hotmail.com A reply is requested wqithin 72 hours.


InquiryId :  29875  InquiryType :  Group Reservation  DateAndTime :  2008-02-20 09:47:12  Status :  Replied and Resolved
Customer submitted at 2008-02-20 09:47:12

a group of students ages 11 and 12 years old are going to hawaii about 25 shildren and 15 adults how do i get pricing for this group need fligth hotel and car


InquiryId :  29880  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 15:14:58  Status :  Replied and Resolved
Replied By Nick at 2008-02-20 20:29:35

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-20 20:29:32

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-20 15:14:58

I cannot log in with my id and password


InquiryId :  29885  InquiryType :  New Reservation  DateAndTime :  2008-02-20 16:08:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 18:19:51

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 16:08:31

Are you able to select what type of room you want?


InquiryId :  29887  InquiryType :  New Reservation  DateAndTime :  2008-02-20 16:20:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 18:21:40

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 16:20:55

I have 2 soldiers in Iraq that are looking at a May/June leave of 14 days. They wish to take a Carribean Cruise with 1 week spent on one of the islands. They would be leaving from Iraq. How would I look this up to provide them with the best options?


InquiryId :  29894  InquiryType :  Hotel  DateAndTime :  2008-02-20 18:00:57  Status :  Replied and Resolved
Replied By Nick at 2008-02-20 20:29:06

Hi,
please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-20 20:29:02

Hi,
please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-20 18:00:57

I have to make a reservation for 2 people at the Paradise Village all inclusive from Friday April 18-sund april 26 at Puerta Vallarta -Neuavo. Its all inclusive. Can you help with good price instead of them going directly to the hotel?


InquiryId :  29895  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-20 08:03:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 17:26:53

Hi,
Please give the details of the booking done on your website .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 08:03:37

cust is not able to view his booking on his site. when he clicks view my bookings he get nothing.


InquiryId :  29897  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-20 08:07:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 17:28:14

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 08:07:56

trying to book travel on site and errors coming up,


InquiryId :  29899  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 18:23:16  Status :  Replied and Resolved
Replied By Nick at 2008-02-20 20:28:18

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-20 20:28:14

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-20 18:23:16

where do i get discounted lift tickets for tahoe ski resorts?


InquiryId :  29900  InquiryType :  Travel Commissions  DateAndTime :  2008-02-20 18:23:36  Status :  Replied and Resolved
Replied By Angela H at 2008-03-03 06:31:05

Dear Kris, Due to the expansion of the company WorldVentures has signed on with new vendors. In the process there were a few errors that occured with information from these bookings filtering into our systems. We have located the problem and are now able to track these on our end. They still do not appear in your back office immediately after they are booked, but they will be appearing soon. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-28 06:42:21

Dear Client Services, With regards to my previous inquiry,I will send you what I have but I must tell you it does not make me confident to continue with WV. I can not track more of my own website traffic nor should I have to and I have no idea what you are not paying me for except things I myself or my close friends book that I happen to know about.
Replied By Angela H at 2008-02-27 06:02:47

Dear Kris, If you could please fax me the email confirmations for the bookings not appearing on your site I will make sure you receive your due commissions. Our fax number is 972-985-6842 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-20 18:23:36

I sent a question last week about not getting paid, which you replied to. Thank you. I noticed that there are bookings that have been made through my site which are not even showing up on my site bookings in my back office and therefore am not getting paid for. Please respond. I can send back up if needed. Thank you. Kris Clemenger 895606


InquiryId :  29901  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-20 18:27:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 19:16:52

Hi,
Please submit the payment update form through your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 18:27:27

I cannot log into my dob biz website. I also have changed my credit card billing information and cannot find how to make sure it has gone through. Please advise. Thank you. Tami


InquiryId :  29903  InquiryType :  Magazines  DateAndTime :  2008-02-20 18:33:40  Status :  Replied and Resolved
Replied By Angela H at 2008-02-21 06:42:56

Dear Burt, Receiving commissions has nothing to do with being IQR or FQR, as long as you are an active LTC member you can receive commissions off travel booked from your site. When commissions are paid out they are paid out by check unless you have direct deposit set up. Then the commissions are directly placed into your account. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-20 18:33:40

A customer booked a vacation through my website. Will my commission be placed directly into my bank account? Is this commission related to being IQR or FQR


InquiryId :  29905  InquiryType :  Hotel  DateAndTime :  2008-02-20 18:49:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:23:44

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 18:49:49

why is it that it shows on my web site that thier is no rooms available but when I call the resort they show that they do have rooms?


InquiryId :  29906  InquiryType :  New Reservation  DateAndTime :  2008-02-20 18:52:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 19:19:07

Hi,
If there is any problem , you can contact the airlines immediately and they will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 18:52:07

Hi, This is Cheryl Kilvington and I am a rep with World Ventures. I just got an email from a friend who was on my .com website looking at booking international travel. He is asking me, if something goes wrong while he is on a trip, who does he contact for help? Thanks for your answer.


InquiryId :  29907  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 18:55:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:24:09

Hi,
Please contact the airlines directly to make the changes.

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 18:55:39

Booked airline tickets yesterday. Unaware of a legal name until today. I need to change Bill Mashall to Frank W. Marshall.


InquiryId :  29909  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 18:58:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:24:44

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 18:58:09

reservation code 2V3M24 we have had a job change and it might effect the date of the cruise. is there a problem with cancelling or picking a later date. thanks, caroline moore carolinem256@comcast.net


InquiryId :  29916  InquiryType :  Compliance  DateAndTime :  2008-02-20 20:09:41  Status :  Replied and Resolved
Replied By Karen S at 2008-04-08 13:54:48

In order to Cancel you memeber ship, you can just send us a letter to the corporate office at: 4975 Preston Park Blvd., Suite 550, Plano Texas, 75093. Thank You
Customer submitted at 2008-02-20 20:09:41

I am requesting policy on cancelation of membership.


InquiryId :  29921  InquiryType :  EarnVacations.com  DateAndTime :  2008-02-20 10:28:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 17:37:01

Hi,
Your websites are AWT.worldventures.biz and AWT.worldventures.com . Please login and check .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 10:28:59

cannot access page,states cannot be found webpage not found


InquiryId :  29922  InquiryType :  Commissions  DateAndTime :  2008-02-20 20:44:16  Status :  Replied and Resolved
Customer submitted at 2008-02-20 20:44:16

Hello, I would like WV to check on my commissions. I have not been paid for the last sign up I did, \"Mike Mares.\" Also, I received 20 travel points, however I did not receive my $100 for the cycle bonus. Thank you, Dawn Coffman 891593


InquiryId :  29923  InquiryType :  New Reservation  DateAndTime :  2008-02-20 20:58:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 19:28:46

Hi,
Please initiate livechat with the travel department and a travel agent will guide you in booking .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 20:58:23

I\'m trying to book a multi-city reservation but the system says it cannot do it and the only solution is the \"try again\" which obviously doesn\'t help. I also need a hotel in each location but again, this has to be done separately per flight/destination.


InquiryId :  29924  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 21:08:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:13:07

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 21:08:29

I tried to book a travel packet for a would be customer of mine and i did not have any success. I was trying to get information on a flight to Barbados from DCA to LGA to BGI including Hotel stay. This trip would take place on March 15th leaving Washington, DC. to New York with a overnight stay in New York and Fly out the next morning to BGI. A Hotel in St James. Return trip leaving on March 23, 2008. From BGI to LGA to (DCA) Washington, DC.


InquiryId :  29927  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 21:15:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:14:58

Hi,
Please check all your folders again . We have resent the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 21:15:32

i never got my email confirming my reservation. it normally does not take this long


InquiryId :  29929  InquiryType :  New Reservation  DateAndTime :  2008-02-20 21:32:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 19:33:29

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 21:32:19

Looking for flight from alb. to tucson. Rental car in tucson to drive to puerto penasco. Staying at the La Princessa. May 22-25,08 2 adults and 3 children(4, 10, 12)


InquiryId :  29930  InquiryType :  Billing  DateAndTime :  2008-02-20 11:28:15  Status :  Replied and Resolved
Replied By Karen O at 2008-02-22 10:07:57

Please provide your id number. We are unable to locate your account by name.
Replied By Karen O at 2008-02-22 10:07:53

Please provide your id number. We are unable to locate your account by name.
Customer submitted at 2008-02-20 11:28:15

Billing- Customer charged 2x


InquiryId :  29932  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-20 11:32:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 17:37:34

Hi,
Please use Internet Explorer as the site works best with IE .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 11:32:06

login in not working on dotbiz, link dissapears where it should be if mouse is over it it will let you access.Left side of page is not listing any links


InquiryId :  29934  InquiryType :  Video Training  DateAndTime :  2008-02-20 22:01:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 19:34:24

Hi,
May I know the query ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 22:01:51

worldventures.videotraining


InquiryId :  29951  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 23:24:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:10:19

Hi,
If it is air reservation , it will not show up as there is no commission for air bookings .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 23:24:58

Brooke Mattox & Joseph Johnson booked a trip to Puerto Vallarta on April 27 on my website, but I do not see any volume or commissions, why?


InquiryId :  29956  InquiryType :  Travel Commissions  DateAndTime :  2008-02-20 23:38:15  Status :  Replied and Resolved
Replied By Angela H at 2008-02-27 06:10:18

Dear Steve, I was unable to locate a booking on your site that was booked 2 months ago. If you could please fax me a copy of the email confirmation I will make sure you receive your due commission. Our fax number is 972-985-6842 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-20 23:38:15

I had a trip booked on my website 2 months ago and no commissions or volume shows up why?


InquiryId :  29959  InquiryType :  Existing Reservation  DateAndTime :  2008-02-20 23:43:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:09:35

Hi,
The reservation is successfully booked. Please initiate livechat with the travel department to make changes .

Thank You
WorldVentures Team

Customer submitted at 2008-02-20 23:43:18

I would like to know the status of the reservation that I made this morning. The tracking # is 2RUY323I3. I may want to change my hotel.


InquiryId :  29962  InquiryType :  Cancellation  DateAndTime :  2008-02-20 23:59:22  Status :  Replied and Resolved
Customer submitted at 2008-02-20 23:59:22

I would like to cancel my automatic payment....


InquiryId :  29971  InquiryType :  Existing Reservation  DateAndTime :  2008-02-21 00:46:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:03:20

Hi,
Your membership id number is the user id .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 00:46:53

forgot my user id


InquiryId :  29972  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-21 00:57:34  Status :  Replied and Resolved
Replied By Nick at 2008-02-20 20:15:23

Hi,
To access Power search toolbar properly you have to use Internet Explorer.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-20 20:15:20

Hi,
To access Power search toolbar properly you have to use Internet Explorer.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 00:57:34

I\'ve downloaded the toolbar; it was visible, now today it isn\'t. How do I keep it visible? I have an HP vs17 with Microsoft XP


InquiryId :  29976  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-21 01:08:14  Status :  Replied and Resolved
Replied By Nick at 2008-02-20 20:11:17

Hi,
The Upload Photo link is not working at this moment. Our technical team is working on it and it will take some time. Please keep checking.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-20 20:11:13

Hi,
The Upload Photo link is not working at this moment. Our technical team is working on it and it will take some time. Please keep checking.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 01:08:14

I HAVE SUBMITTED MY PHOTO AND IT IS NOT ON MY SITE. PLEASE TELL ME HOW TO REMEDY THIS SITUATION. THANK YOU


InquiryId :  29981  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-21 01:48:44  Status :  Replied and Resolved
Replied By Nick at 2008-02-20 20:08:39

Hi,
I need your member ID number to check on it.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-20 20:08:33

Hi,
I need your member ID number to check on it.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 01:48:44

Hello. I joined WV in November and updated my photo in time to receive the photo ID. I\'m inguiring because I haven\'t received it yet. I am in the process of updating my photo, so hope to have to completed shortly. Will be calling tech support for assistance, since I keep getting an error message. Please advise when I might receive the photo ID. Thank you! My ID is 910114.


InquiryId :  29982  InquiryType :  Dot Com Site  DateAndTime :  2008-02-21 01:56:44  Status :  Replied and Resolved
Replied By Nick at 2008-02-20 20:07:38

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-20 20:07:34

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 01:56:44

I am trying to log on to see the prices of the cruises & I am unable to do so. I turned off my pop up blocker & it still does not work. What am I doing wrong?


InquiryId :  29986  InquiryType :  Dot Com Site  DateAndTime :  2008-02-21 03:02:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 17:55:43

Hi,
Your site is http://ronaldw.worldventures.biz/ . Please check it .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 03:02:26

My web site is not working? chart.worldventures.biz


InquiryId :  29989  InquiryType :  Flight  DateAndTime :  2008-02-21 04:09:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:04:31

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 04:09:33

need one adult flight from phx(5/22) to den.co Then on same day later flight to huron regl.,sd 2 adults and 2 children round back to den.co.(5/26) Then 1 adult back to phx from den,co(5/26)plus hotel stay in huron,sd.


InquiryId :  29994  InquiryType :  Existing Reservation  DateAndTime :  2008-02-21 04:23:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:05:03

Hi,
Please contact the airlines directly as the change fee /penalty is being charged by the airline .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 04:23:57

I have book a trip to Las Vegas Con code EWTBG6I would like to know how much it would cost to change my flight leaving OKC to United flight 523


InquiryId :  30003  InquiryType :  Existing Reservation  DateAndTime :  2008-02-21 06:12:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:17:18

Hi,
If it is air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 06:12:07

Can I change my departure date on the reservation? confirmation #wct866859633 I want to keep the 22nd to the 24th, and cancell the 25th.


InquiryId :  30005  InquiryType :  Existing Reservation  DateAndTime :  2008-02-21 06:16:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:17:01

Hi,
If it is air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 06:16:33

Can I change my departure date on the reservation? confirmation #wct866859633 I want to keep the 22nd to the 24th, and cancell the 25th.


InquiryId :  30006  InquiryType :  Existing Reservation  DateAndTime :  2008-02-21 06:16:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:16:29

Hi,
If it is air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 06:16:41

Can I change my departure date on the reservation? confirmation #wct866859633 I want to keep the 22nd to the 24th, and cancell the 25th.


InquiryId :  30007  InquiryType :  Existing Reservation  DateAndTime :  2008-02-21 06:28:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:25:45

Hi,
Please disable popup blockups through internet options . Also , delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 06:28:02

once airline search comes up, nothing happens when you click on book-direct.....except to infom you that a window will open from where the bid came from. . .?


InquiryId :  30008  InquiryType :  Dot Com Site  DateAndTime :  2008-02-21 06:30:27  Status :  Replied and Resolved
Replied By Nick at 2008-02-21 17:28:05

Hi,
Are you talking about RTA photo or photo for your .Com site?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-21 17:28:02

Hi,
Are you talking about RTA photo or photo for your .Com site?

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 06:30:27

Photo does not upload


InquiryId :  30009  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-21 06:31:54  Status :  Replied and Resolved
Replied By Nick at 2008-02-21 17:27:29

Hi,
Please go to http://poloviamcleod.worldventures.biz and check now.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-21 17:27:25

Hi,
Please go to http://poloviamcleod.worldventures.biz and check now.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 06:31:54

Unable to login. I received non-existing sub-domain error message on website, www.PoloviaMcLeod.worldventures.biz


InquiryId :  30010  InquiryType :  Existing Reservation  DateAndTime :  2008-02-21 06:39:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-20 20:47:54

Hi,
Please contact WCT at 1-888-254-0637 to make the changes.

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 06:39:39

I have a hotel reservation that I would like to change the date of departure, can I do it on line? my credit card has already been charged. I also want a refund. confirmation WCT866859633


InquiryId :  30012  InquiryType :  Commissions  DateAndTime :  2008-02-21 09:16:34  Status :  Replied and Resolved
Customer submitted at 2008-02-21 09:16:34

Dear Sirs. I am in the process of setting up a property and travel site and would be interested in becoming an affiliate for your company, I already have my own property company at: http://www.propertyeasterneurope.com which will be promoted on the site. Best regards. Anthony Allen.


InquiryId :  30020  InquiryType :  New Reservation  DateAndTime :  2008-02-21 17:18:30  Status :  Replied and Resolved
Replied By Nick at 2008-02-21 17:20:51

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-21 17:20:48

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 17:18:30

trying to compare for a trip to disney world in florida for june approx 23rd-28th...approx 14-16 people all ages looking to stay on site at one of the hotels


InquiryId :  30021  InquiryType :  Existing Reservation  DateAndTime :  2008-02-21 17:22:24  Status :  Replied and Resolved
Replied By Nick at 2008-02-21 17:31:15

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-21 17:31:12

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 17:22:24

reservation wct858749983 41597025 for feb 22 check in to feb 24 wish to cancel night of sunday feb 24


InquiryId :  30025  InquiryType :  General Questions  DateAndTime :  2008-02-21 07:35:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-21 17:58:00

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 07:35:41

submitted photo before deadline but was rejected, would like to have this done, also has not rec\'d LTC card and was done before deadline also, dotbiz site has been down on and off over last few days also


InquiryId :  30031  InquiryType :  Existing Reservation  DateAndTime :  2008-02-21 19:07:30  Status :  Replied and Resolved
Replied By Nick at 2008-02-21 17:30:30

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-21 17:30:25

Hi,
For any changes or cancellation, please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 19:07:30

I would like to cancel a hotel reservation that I have made.


InquiryId :  30032  InquiryType :  General Questions  DateAndTime :  2008-02-21 09:14:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 17:21:21

Hi,
Please submit the payment update form through your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 05:17:56

I had judy update my payment information while she was on the phone with me...so can you check and make sure all is well...as far as my site is showing me it is thanks! Thell
Replied By Aruna A at 2008-02-21 18:02:16

Hi,
Please submit the payment update form online through your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 09:14:53

members account is in graceperiod, not showing any recurring billing since 9/2007, has had many commission checks and states he been very active


InquiryId :  30033  InquiryType :  Dreamtrips  DateAndTime :  2008-02-21 20:05:55  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-22 06:59:08

I forwarded your request to the agent handling the Costa Rica trip. Her name is Robyn, and she will be contacting you.
Customer submitted at 2008-02-21 20:05:55

I would like to see if I can cancel my dreamtrip to Costa Rica in May and use that money as a credit towards another Dreamtrip this year. Please let me know if this is possible. Thanks


InquiryId :  30035  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-21 20:24:26  Status :  Replied and Resolved
Replied By Nick at 2008-02-21 17:14:10

Hi,
The Airport code is SJD. Please enter this airport code and give a search.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-21 17:14:06

Hi,
The Airport code is SJD. Please enter this airport code and give a search.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-21 20:24:26

The software does not recognize my destination. It is Cabo San Lucas (actually San Jose del Cabo) in Baja Sur, Mexico. This features should probably have a drop down menu of available locations all over the world. I do not know the airport code.


InquiryId :  30039  InquiryType :  Dot Com Site  DateAndTime :  2008-02-21 10:47:05  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-12-18 11:33:28

Hello, Your username is 919459 and password is wiseone1 all lower case. Thank you.
Customer submitted at 2008-12-17 18:59:53

I have miss placed my username and password.
Replied By Aruna A at 2008-02-21 18:07:34

Hi,
Our technical team is checking on it . Please check the site later .

Thank You
WorldVentures Team

Customer submitted at 2008-02-21 10:47:05

login working intermittenly, has to login twice at times, sometimes will not allow at all


InquiryId :  30063  InquiryType :  Existing Reservation  DateAndTime :  2008-02-22 00:21:30  Status :  Replied and Resolved
Replied By Nick at 2008-02-21 17:29:52

Hi,
Please contact the airlines directly for Boarding pass.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-21 17:29:49

Hi,
Please contact the airlines directly for Boarding pass.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-22 00:21:30

I have a flight with airtran tomorrow.Want to print boarding pass but don\'t have confirmation number


InquiryId :  30072  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-22 01:38:38  Status :  Replied and Resolved
Replied By Nick at 2008-02-21 16:49:03

Hi,
THe link is not functioning at this moment and it will take a while before it is corrected. Our technical team is working on it. Please keep checking.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-21 16:48:59

Hi,
THe link is not functioning at this moment and it will take a while before it is corrected. Our technical team is working on it. Please keep checking.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-22 01:38:38

I\'m still having trouble downloading a picture to my web site. I get \"error uploading file or it appears to be downloading and the picture never comes up. Thanks Kim


InquiryId :  30077  InquiryType :  Group Reservation  DateAndTime :  2008-02-22 02:05:05  Status :  Replied and Resolved
Customer submitted at 2008-02-22 02:05:05

I am trying to establish criteria for a group booking. How many consist a group? Does it have to be paid in full on booking date or just a partial paymnent? Does the charge go under one Credit card or can each traveler their individual portion? When is final payment due? How far in advanced is the trip date locked in? When and how are excursions established? What if guides are necessary?


InquiryId :  30080  InquiryType :  Group Reservation  DateAndTime :  2008-02-22 02:08:34  Status :  Replied and Resolved
Customer submitted at 2008-02-22 02:08:34

I am trying to establish criteria for a group booking. How many consist a group? Does it have to be paid in full on booking date or just a partial paymnent? Does the charge go under one Credit card or can each traveler their individual portion? When is final payment due? How far in advanced is the trip date locked in? When and how are excursions established? What if guides are necessary? Ist there a specific site I can go to and get this information. No one seems to know the details that comes out to speak with us at our meetings. I have several possible groups but want to know details first. If I sell to an individual and they want to set up a group travel for their church or organization exactly what is entailed?


InquiryId :  30081  InquiryType :  Existing Reservation  DateAndTime :  2008-02-22 02:10:25  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:37:36

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-22 02:10:25

I just made a mistake. I was trying to find out how much a dream trip would be for a single person. I want to cancell this. My memeber number is 917676. It was for the Jamaican trip in June


InquiryId :  30090  InquiryType :  Existing Reservation  DateAndTime :  2008-02-22 04:01:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-21 17:55:19

Hi,
Did you book it on the website ? If so , please give the tracking number.

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 04:01:40

I need to know how to find my tickets for the paradise tour.


InquiryId :  30096  InquiryType :  Existing Reservation  DateAndTime :  2008-02-22 06:09:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 19:58:19

Hi,
Please contact WCT at 1-888-254-0637 to make changes to your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 06:09:56

Hotel reservation number WCT866859633 ROCIO LOPEZ Hotel: Harrahs Laughlin Hotel and Casino I want to change my reservation from checking out on Monday (2/25/08) to leaving ON SUNDAY 2/24/08. Please make the change and send an updated reservation. Thanks, Rocio Lopez


InquiryId :  30097  InquiryType :  Existing Reservation  DateAndTime :  2008-02-22 06:10:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 19:58:53

Hi,
Please contact WCT at 1-888-254-0637 to make changes to your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 06:10:07

Hotel reservation number WCT866859633 ROCIO LOPEZ Hotel: Harrahs Laughlin Hotel and Casino I want to change my reservation from checking out on Monday (2/25/08) to leaving ON SUNDAY 2/24/08. Please make the change and send an updated reservation. Thanks, Rocio Lopez


InquiryId :  30098  InquiryType :  Existing Reservation  DateAndTime :  2008-02-22 06:10:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 19:59:15

Hi,
Please contact WCT at 1-888-254-0637 to make changes to your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 06:10:53

Hotel reservation number WCT866859633 ROCIO LOPEZ Hotel: Harrahs Laughlin Hotel and Casino I want to change my reservation from checking out on Monday (2/25/08) to leaving ON SUNDAY 2/24/08. Please make the change and send an updated reservation. I need it ASAP. Thanks, Rocio Lopez


InquiryId :  30105  InquiryType :  Existing Reservation  DateAndTime :  2008-02-22 15:30:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 20:00:02

Hi,
You need to be referred by a person who is already a member with WV .

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 15:30:19

I got your name from Dr. John Roller. Your prices great from what I see. How do I register to become a member.


InquiryId :  30109  InquiryType :  Events  DateAndTime :  2008-02-22 07:02:10  Status :  Replied and Resolved
Replied By David M at 2008-03-05 09:10:32

Another ticket may be purchased at the event. There is plenty of room available for the magic show.
Replied By David M at 2008-03-05 09:09:23

Another ticket may be purchased at the event. There is plenty of room available for the magic show.
Customer submitted at 2008-02-22 07:02:10

added on Magic Show for two, only one was processed for event,the price was twenty dollars,he and his wife are attending


InquiryId :  30110  InquiryType :  Compliance  DateAndTime :  2008-02-22 07:18:28  Status :  Replied and Resolved
Customer submitted at 2008-02-22 07:18:28

Needs to speak about a car giveaway at a radio station


InquiryId :  30116  InquiryType :  Flight  DateAndTime :  2008-02-22 18:03:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 20:01:27

Hi,
Please go to the quick search tab on the dot com site and you can search there .

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 18:03:20

Can I reserve a multi-city trip. ie. ewr - tulsa,ok - okc - ewr Thanks for the information


InquiryId :  30122  InquiryType :  General Questions  DateAndTime :  2008-02-22 08:35:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 16:31:45

Hi,
May I know the member id of the new member ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 08:35:25

called because his new member status shows inactive


InquiryId :  30123  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-22 08:48:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 16:54:46

Hi,
The dot biz site is getting updated with many new features. Everything will be accessible once it is done . Our technical team is working on it .

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 08:48:11

cust is trying to update her .biz to roguetravel. getting error message already in use. however its not in use. cust used to have it and i changed it. it shows updated in both systems but cust is not able to change.


InquiryId :  30135  InquiryType :  Dreamtrips  DateAndTime :  2008-02-22 09:54:14  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-27 05:38:21

If the Dreamtrip page is still not working for you, please call 972-805-9600 and report the problem.
Customer submitted at 2008-02-22 09:54:14

dreamtrips website not working,rainforest screen only showing blank


InquiryId :  30142  InquiryType :  Magazines  DateAndTime :  2008-02-22 10:39:37  Status :  Replied and Resolved
Replied By William J at 2008-03-05 09:23:40

Your order has been submitted manaully for 2nd day shipment. I apologize for the inconvenience and order will probably be sent after out the monday after the convention.
Customer submitted at 2008-02-22 10:39:37

ordered pack of 25 dreamtrip mags, on Feb 12,looking for a status on arrival please


InquiryId :  30157  InquiryType :  Existing Reservation  DateAndTime :  2008-02-22 22:53:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 20:01:56

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-22 22:53:59

I booked a cruise, Royal Caribbean - Reservation # 6741618. THe cruise was for James Ross and Sherrie Helms. Sherrie Helms will no longer be attending the trip. Can you remove Sherrie from the Reservation? Thank you


InquiryId :  30175  InquiryType :  Existing Reservation  DateAndTime :  2008-02-23 00:44:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 20:03:21

Hi,
Please go to the dot com site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-23 00:44:48

I\'m looking for a flight to Oregon, can you help or is this just for exotic packages?


InquiryId :  30189  InquiryType :  New Reservation  DateAndTime :  2008-02-23 02:25:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 19:10:34

Hi,
Please use the quick search tab and give the search .

Thank You
WorldVentures Team

Customer submitted at 2008-02-23 02:25:39

want to book a flight to Damascus, Syria.. it won\'t give me any selections.. please help


InquiryId :  30195  InquiryType :  Group Reservation  DateAndTime :  2008-02-23 03:55:03  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:38:09

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-23 03:55:03

have a client wh wants t books 90 fares from Phonix To madrid , Spai, and they would prefer not to have Iberia as part of the flight as their experience with that particular airline has left a bad tastefor them. They wantto leave on May 28 returning June 20


InquiryId :  30197  InquiryType :  New Reservation  DateAndTime :  2008-02-23 04:16:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-22 19:46:57

Hi,
Please initiate livechat with the travel department and a travel agent will check it up for you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-23 04:16:29

I am looking to stay at the Hacienda Vista Real Villas and Spa (Rivera Maya, Mexico) April 13 to the 16. This hotel is featured on a Dreamtrip April 23-27, I am interested in going the week prior during my school vacation. I cant find this hotel in the WV search.


InquiryId :  30203  InquiryType :  Travel Commissions  DateAndTime :  2008-02-23 08:40:53  Status :  Replied and Resolved
Replied By Angela H at 2008-02-25 11:05:15

Dear Ryan, Bookings from your site should appear immediately after they have been booked. If you have any bookings not appearing please fax me a copy of the email confirmations. I will make sure you receive your due commission. Our fax number is 972-985-6740 and please put it to the attention of Angela. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-23 08:40:53

If someone books through my website, when will it show up on the \"see bookings from your website\" page.


InquiryId :  30204  InquiryType :  Hotel  DateAndTime :  2008-02-23 13:12:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 19:04:58

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-02-23 13:12:32

I am trying to find the Swissotel - Chicago (a lavish Chicago hotel where the lake and river meet) but it does not come up in the Powersearch. I can find this hotel on any other travel website except ours. Can you tell me the best rates available at this hotel from 8/9/08 to 8/10/08 (1 night). Thanks.


InquiryId :  30213  InquiryType :  Hotel  DateAndTime :  2008-02-23 16:31:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 19:10:41

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-23 16:31:44

trying to see rates in June for hotel only vacation and power search wants flight information.


InquiryId :  30228  InquiryType :  Flight  DateAndTime :  2008-02-23 19:40:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 19:11:47

Hi,
Please send an email to powersearch@worldventures.com and someone will check on the pricing .

Thank You
WorldVentures Team

Customer submitted at 2008-02-23 19:40:45

I was considering memberbership and I attended a presentation. I checked prices for an international flight with Iberia Air Your price for the flight was $1172 and Iberia\'s price for the exact same flight was $995. $177 dollars is a substantially higher price. What is the benefit to me to join your organization if I am payinf 15 to 20 percent MORE for my travel?


InquiryId :  30229  InquiryType :  Flight  DateAndTime :  2008-02-23 19:41:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 19:12:12

Hi,
Please send an email to powersearch@worldventures.com and someone will check on the pricing .

Thank You
WorldVentures Team

Customer submitted at 2008-02-23 19:41:56

I was considering memberbership and I attended a presentation. I checked prices for an international flight with Iberia Air Your price for the flight was $1172 and Iberia\'s price for the exact same flight was $995. $177 dollars is a substantially higher price. What is the benefit to me to join your organization if I am payinf 15 to 20 percent MORE for my travel?


InquiryId :  30241  InquiryType :  Dreamtrips  DateAndTime :  2008-02-23 21:22:56  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-27 05:49:43

Please contact the agent handling the Cozumel directly and let her know you want to extend your stay. Her name is Patti, and her email is p.murphy@worldventures.com
Customer submitted at 2008-02-23 21:22:56

Hello, I needed help arranging a longer stay at the Cozumel DreamTrip.I would like to stay a couple days longer.These days are 6/6/2008-6/7/2008.Can you find out what the extra charges would be and e-mail asap so I can make arrangements for an extended stay. Thank You Wendee Wilson Member#861753


InquiryId :  30242  InquiryType :  Group Reservation  DateAndTime :  2008-02-23 21:28:53  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:38:32

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-23 21:28:53

can I get a group rate for 12T PEOPLE GOING ON SAMME CRUISE. i AM A WOIRLD VENTURES TRAVEL AGENT.


InquiryId :  30243  InquiryType :  New Reservation  DateAndTime :  2008-02-23 21:44:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 18:15:01

Hi,
Please go to the dot com site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-23 21:44:24

Two friends of mine are interested in a guided tour to Italy. They want a good deal. They are husband and wife and are ages 65+. I imagine a week or 10 day would be about right. They live in Reno, Nevada. Is there a tour company that World Ventures works with? From: Gary Farnsworth. WV id 898465


InquiryId :  30248  InquiryType :  Magazines  DateAndTime :  2008-02-23 22:56:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 18:17:45

Hi,
Please reconfirm your SSN and the mailing address and we will send you the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-02-23 22:56:04

I can not log on to my site. I forgot my User ID, Password and Member ID. Please email me the information. Thank you Christy Powers


InquiryId :  30255  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-24 00:24:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 18:44:58

Hi,
Your website is http://rochelleherbano.worldventures.biz/ . Please check it .

Thank You
WorldVentures Team

Customer submitted at 2008-02-24 00:24:46

Good afternoon, I\'m trying to log in to my dot biz site; however. I\'m having difficulty with the site itself. My site is dream4u.worldventures.biz Please confirm. thank you for your assistance. Rochelle


InquiryId :  30257  InquiryType :  Magazines  DateAndTime :  2008-02-24 00:50:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 18:25:19

Hi,
May I know your query ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-24 00:50:25

yo nephbrodude, what the hell is this? Are you slagging vacation packages for somebody? Is it real? I hope you earn some money. Next time we take a trip somewhere I\'ll gve you a holler. Love ya, Uncle Johnny


InquiryId :  30258  InquiryType :  Group Reservation  DateAndTime :  2008-02-24 00:51:09  Status :  Replied and Resolved
Customer submitted at 2008-02-24 00:51:09

I have a customer who would like to go to California in April, and go to Disneyland and California Adventures for three days, and to Sea World for one day. She wants to know if we could put together a package for airfare, rental cars, tickets and lodging. I have not learned enough about the business to know how to go about doing this. Do I just send her to the Group Travel site, and have her fill in all the info after she has done her own research, of should I help her to research it. If she fills out the group travel, does it automatically book the travel, or does it just send her the information so that she can decide if that is the route that she wants to go? This is the third request that I have had about a Disney trip for families. I have lost commission, because I don\'t know what I am doing, yet, and would like to remedy that. There are ten people in her party. She has a 57 year old, 4 other adults, a 13 year old, a 10 year old, a 6 year old, a 4 year old, and an 11 month old. I would appreciate any help that you could give me on how this process works. I feel that I could do really well if I just knew how to put these packages together or where to send them for sure. Thanks again, Maureen Sorenson


InquiryId :  30259  InquiryType :  Existing Reservation  DateAndTime :  2008-02-24 00:54:30  Status :  Replied and Resolved
Customer submitted at 2008-02-24 00:54:30

This my first time booking a group and I would like to know if I can send in a deposit by check or money order or if I have to use a credit card. its for a carnival cruise ship, where do I send the payments


InquiryId :  30262  InquiryType :  New Reservation  DateAndTime :  2008-02-24 01:05:43  Status :  Replied and Resolved
Customer submitted at 2008-02-24 01:05:43

I am a LTC with World Ventures (ID 906757)..I called the 888# because I was trying to find a cruise for a customer. When I called the number, there was a recorded message then the call was cut off automatically. I am very disappointed with this service. If we are to be successful in this business, it would be nice to have to have some real support.


InquiryId :  30263  InquiryType :  Flight  DateAndTime :  2008-02-24 01:52:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 19:18:30

Hi,
May I know your query ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-24 01:52:58

quisiera comprar un pasaje, de Charlotte NC. para Cali Colombia. Como reservo por este web.


InquiryId :  30266  InquiryType :  Group Reservation  DateAndTime :  2008-02-24 02:36:22  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:38:44

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-24 02:36:22

I inquired about group travel for a client, and I have not received a response- wondering if WV contacted her directly. Pls call me asap 508-514-0139.


InquiryId :  30270  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-24 04:17:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 18:45:49

Hi,
Please send it to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-02-24 04:17:00

Unable to load photo. I\'m using IE, and the photo is a jpeg file.


InquiryId :  30279  InquiryType :  New Reservation  DateAndTime :  2008-02-24 11:36:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 18:57:49

Hi,
The sites are getting updated . Our technical team is working on it . It will be udpated soon .

Thank You
WorldVentures Team

Customer submitted at 2008-02-24 11:36:17

I am trying to book a flight for a client but can\'t log in. This is the first time of trying to do this.


InquiryId :  30282  InquiryType :  Dreamtrips  DateAndTime :  2008-02-24 15:05:46  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-27 06:34:45

I contacted Belinda...she is the agent handling this trip. Once she gets the answers to your questions, and gets her email up and running, she will email you the answers.
Customer submitted at 2008-02-24 15:05:46

What type of room do you get for the Tortola June 2008 trip? For example, King or Queen bed, Ocean view or land view?? Thank you for your assistance.


InquiryId :  30289  InquiryType :  New Reservation  DateAndTime :  2008-02-24 18:12:25  Status :  Replied and Resolved
Replied By Nick at 2008-02-24 19:45:17

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-24 19:45:13

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-24 19:45:08

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-24 18:12:25

Every time I click continue, it says send mail error and my email address....Firstly, I want to make sure my card has not been charged every time I clicked continue Secondly, I want to make the reservation... what do I do? This is for a rental car booking....the flight reservation that I made earlier worked fine


InquiryId :  30292  InquiryType :  Hotel  DateAndTime :  2008-02-24 19:23:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 19:20:48

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-24 19:23:12

What is an RCI Gift Certificate. Under the last minute Destinations for Gatlinburg Tennessee...The TreeTops Resort...one of my friends asked me why it says a RCI Gift Certificate is required... And honestly I have no idea. Does that apply to these rentals?


InquiryId :  30304  InquiryType :  Magazines  DateAndTime :  2008-02-24 22:49:30  Status :  Replied and Resolved
Replied By Nick at 2008-02-24 17:02:17

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-24 17:02:06

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-24 22:49:30

How do I get more info on becoming an affiliate?


InquiryId :  30305  InquiryType :  New Reservation  DateAndTime :  2008-02-24 23:00:43  Status :  Replied and Resolved
Customer submitted at 2008-02-24 23:00:43

I am trying to reserve a car and everytime I hit continue after completing the form, I get \"send error report :chilley@comcast.net\"


InquiryId :  30306  InquiryType :  New Reservation  DateAndTime :  2008-02-24 23:00:58  Status :  Replied and Resolved
Replied By Nick at 2008-02-24 17:00:46

Hi,
Please get connected to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-24 17:00:37

Hi,
Please get connected to live chat and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-24 23:00:58

I am trying to reserve a car and everytime I hit continue after completing the form, I get \"send error report :chilley@comcast.net\"


InquiryId :  30307  InquiryType :  Existing Reservation  DateAndTime :  2008-02-24 23:12:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 19:21:45

Hi,
Please try to initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-24 23:12:51

I tried to book a car earlier today, but could not get to live chat as it kicked me out of the system. So I tried again and it happened again. Now I am being told I have 2 identical bookings when I did not even get confirmed on 1 booking. I only want one car, so please contact me ASAP about why there was a problem and to make sure I only get one car.


InquiryId :  30308  InquiryType :  New Reservation  DateAndTime :  2008-02-24 23:18:15  Status :  Replied and Resolved
Replied By Nick at 2008-02-24 16:59:36

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-24 16:59:27

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-24 23:18:15

I entered my information and clicked continue but the website had an error. Has my reservation been made?


InquiryId :  30312  InquiryType :  Existing Reservation  DateAndTime :  2008-02-25 00:36:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 19:24:32

Hi,
Please give the WV tracking number so that we can check on the reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 00:36:23

I need to know how to check on my vacation that I booked. I typed in the confirmation number and it says that that does not exist. I know it does because I got the confirmation. I also received the airlines tickets by fedex already. Please get back to me as soon as possible. Thank You Brenda Olson


InquiryId :  30316  InquiryType :  Existing Reservation  DateAndTime :  2008-02-25 01:08:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-24 19:27:12

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 01:08:56

I entered Queens, NY and your site brought up hotels for Gunnison/Crested Butte in Colorado. When I finally got NY hotels I clicked on one to see more info and it brought up a hotel in Gainsville FL. I think I\'ll stick with the other travel sites until you work out the bugs!


InquiryId :  30334  InquiryType :  New Reservation  DateAndTime :  2008-02-25 05:30:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 17:15:17

Hi,
Please login to your dot com site or dot biz and initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 05:30:21

I just booked avacation on the website for Jean Davis April 10 -13 - the site said that once I checked continue I would be able to do a live chat with an agent. That did not happen so I am unclear at this time if the reservation has been submitted can you please let me know ASAP


InquiryId :  30343  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-25 05:14:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 16:52:26

Hi,
Please install the latest version of adobe flashplayer and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 05:14:40

site is not working, audio problems,grey screen, travel presentation is running and speeds up and slows down.


InquiryId :  30346  InquiryType :  Commissions  DateAndTime :  2008-02-25 05:50:21  Status :  Replied and Resolved
Replied By RichardJ at 2008-03-18 12:28:42

Tawana, Please contact Client Services or please provide us further information. Are you missing a Commission Check. I did see that you have received a check on 02/27/08 Check #: 700672 Thanks WV
Customer submitted at 2008-02-25 05:50:21

would like to know the status of payment, sign up was on Feb 18.


InquiryId :  30349  InquiryType :  Video Training  DateAndTime :  2008-02-25 16:30:37  Status :  Replied and Resolved
Replied By Ric Q at 2008-02-25 12:03:59

Before anything make sure you have disabled (all) pop-up blockers. Login to your .biz and under Training, click on Worldventures VT.
Customer submitted at 2008-02-25 16:30:37

I cannot find the video taining. please help


InquiryId :  30353  InquiryType :  Hotel  DateAndTime :  2008-02-25 17:50:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 19:06:18

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 17:50:55

I am trying to find a room for march 15- 17 for four people in the red river, angel fire or taos ski areas. My world venture website is only bringing up one or two hotels.


InquiryId :  30358  InquiryType :  Existing Reservation  DateAndTime :  2008-02-25 18:21:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 19:07:06

Hi,
If it is an air reservation , please contact the airlines directly and they will resend .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 18:21:05

I was trying to check my itinerary and it said there was nothing found for the confirmation id I entered??? Also, my itinerary and payment summary said the itinerary and charges would be sent to my e-mail and I have not recieved anything. The email address is correct on the summary!


InquiryId :  30362  InquiryType :  Billing  DateAndTime :  2008-02-25 08:54:05  Status :  Replied and Unresolved
Replied By Karen O at 2008-02-25 09:50:01

Please provide the id number for the account you wish to remove your payment information form.
Replied By Karen O at 2008-02-25 09:49:56

Please provide the id number for the account you wish to remove your payment information form.
Customer submitted at 2008-02-25 08:54:05

bruce wanted to change payment methods on someone elses account. he said he would make payments for awhile but now wants his payment method taken off other peoples acct.


InquiryId :  30364  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-25 19:19:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 17:42:39

Hi,
Please login to your dot biz site and click on support link and then on My profile , go to the replicated website and change the url there.

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 19:19:16

Hello, I did not see the option I needed. I need to change my url name to: \"boggstravel\" instead of just boggs. Thanks, David Boggs


InquiryId :  30367  InquiryType :  Travel Commissions  DateAndTime :  2008-02-25 19:28:51  Status :  Replied and Resolved
Replied By Angela H at 2008-02-27 06:59:58

Dear Dawn, No you will not receive a commission for a booking such as that. Due to the travel industry not paying commissions out on airfare a lot of times it will take you to book direct when booking airfare. Once that has happened and they book something else directly through that vendor there is no commission paid out to WorldVentures. I hope this has been helpful and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-25 19:28:51

Hello, I have a question regarding bookings on my travel site. If someone goes to my site and they use the powersearch to search for the best deal and then they book through the powersearch, do I make a commission on that booking. The reason I am asking is because I noticed when you do that it takes you to whatever site that is. For example, if they book a flight on powersearch it will take them to Expedia where they might book a car as well, since they are already there and same goes for a hotel. Do we get a commission even though it went to Expedia. I hope that was not too confusing. Thanks, Dawn Coffman


InquiryId :  30371  InquiryType :  Existing Reservation  DateAndTime :  2008-02-25 19:56:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 19:09:58

Hi,
Please initiate livechat with the cruise department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 19:56:30

Guest is on board the Cruise Liberty 2/24/08 stating that she should have a suite, not a balcony. She claims she booked in a Suite guarantee and was accidentally placed in a balconcy cabin. I need to get back to the pursers on board asap. For now the guest has been advised she booked a BL-balcony guarantee and got a 8a-balcony cabin and that your agency received several confirmations


InquiryId :  30374  InquiryType :  Billing  DateAndTime :  2008-02-25 20:26:48  Status :  Replied and Resolved
Customer submitted at 2008-02-25 20:26:48

UNPAID INVOICE FOR THE CARTRIDGES ORDERED TO WESTWOOD INTERNATIONAL CALL OUR TOLL FREE #888-71-7050 FOR ASSISTANCE OR EMAIL US AT customerservice@mywestwood.com


InquiryId :  30376  InquiryType :  New Reservation  DateAndTime :  2008-02-25 20:33:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 17:48:27

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 20:33:57

Didn\'t complete my booking


InquiryId :  30380  InquiryType :  New Reservation  DateAndTime :  2008-02-25 20:47:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 17:53:45

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 20:47:50

I have a client that is looking for either a lake front or beach front all inclusive vaccation for 4 adults and 3 children ages 7, 6, 2 for June 2008 leaving from Washington DC


InquiryId :  30406  InquiryType :  Travel Services- Hotel  DateAndTime :  2008-02-25 23:19:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 19:11:26

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 23:19:36

price increase is ok


InquiryId :  30412  InquiryType :  Existing Reservation  DateAndTime :  2008-02-25 23:55:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 19:11:51

Hi,
Not at the moment .

Thank You
WorldVentures Team

Customer submitted at 2008-02-25 23:55:50

DOES WORLD VENTURES HAVE A SERVICE FOR PASSPORTS?


InquiryId :  30415  InquiryType :  Magazines  DateAndTime :  2008-02-25 13:56:56  Status :  Replied and Resolved
Replied By at 2008-03-05 10:18:06

I placed a manual ticket for mag. order customer placed on 2/11 and still hasnt recieved. Wont be shipped until after National Convention.
Customer submitted at 2008-02-25 13:56:56

Member says she order 2/11 and she order 25 dream trips, and it says pending status for magazines.


InquiryId :  30421  InquiryType :  Existing Reservation  DateAndTime :  2008-02-26 00:23:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 19:13:36

Hi,
May I know your query ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 00:23:40

GRPW2133843T


InquiryId :  30432  InquiryType :  New Reservation  DateAndTime :  2008-02-26 01:18:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 18:57:08

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 01:18:13

trying to book a hotel at Siesta Keys but I\'m not able to see the specifics on the room to make sure it has everything that we need. Also, I need to verify dates and it doesn\'t allow that either.


InquiryId :  30440  InquiryType :  Existing Reservation  DateAndTime :  2008-02-26 02:02:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-26 20:01:39

Hi,
Please give some other email address as the email which we sent was bounced back.

Thank You
WorldVentures Team

Replied By Aruna A at 2008-02-26 19:58:47

Hi,
The confirmation email has been resent . Please check your email .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 17:26:42

jody.henderson@att.net
Replied By Aruna A at 2008-02-25 19:16:50

Hi,
Please provide any other email address and we will resend it .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 02:02:02

I have not received anything confirming this reservation except for it being charged to my credit card in full!! Please contact me or send the info!!!! Itenerary Info: GRP29LIP0113


InquiryId :  30441  InquiryType :  New Reservation  DateAndTime :  2008-02-26 02:13:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 19:01:13

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 02:13:57

I am currently trying to book air flights to Barbados and are having a difficult time. The system has been searching for over 5 minutes...how can this be resolved without having to retype all of our information back into the system?


InquiryId :  30442  InquiryType :  Dot Com Site  DateAndTime :  2008-02-26 02:37:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 18:19:42

Hi,
Your web url is http://euniceterry.worldventures.biz/ and https://www.world-venture.com/ .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 02:37:06

I am not able to access my website which is www.917502.worldventures.com and www.917502.worldventures.biz


InquiryId :  30443  InquiryType :  New Reservation  DateAndTime :  2008-02-26 02:38:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-26 17:07:15

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 13:39:58

I am certain it is not my computer..all the other hotel in that location where listed. Grand Princess is a new hotel and I believe that is the problem. Thanks
Replied By Aruna A at 2008-02-25 18:21:02

Hi,
Please delete all cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 02:38:18

Hi there. My friend booked a trip with someone else to Riviera Maya for April 10-15 from CMH to the Grand Sunset Princess..I wasnt able to find that hotel on my website ..can you help me price this??


InquiryId :  30445  InquiryType :  Hotel  DateAndTime :  2008-02-26 03:27:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 19:17:18

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 03:27:09

I booked at a certain hotel,I want to change the date , how can I do that?


InquiryId :  30450  InquiryType :  Existing Reservation  DateAndTime :  2008-02-26 04:05:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 19:17:41

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 04:05:18

I made a hotel reservation,how can I make changes on that reservation?


InquiryId :  30458  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-26 04:12:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-25 18:38:47

Hi,
The websites are getting updated . Our technical team is working on it .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 04:12:10

I cannot access my dt biz website and I need it to work. I am not sure what the issue is. I would apreciate any help you can provide. Sincerely, Nanette Ocana rdreams.worldventures.com


InquiryId :  30466  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-26 05:16:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-26 17:14:59

Hi,
May I know the url and the login details that you are trying to use ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 05:16:22

Why am i not able to log in to my dot biz?


InquiryId :  30469  InquiryType :  Group Reservation  DateAndTime :  2008-02-26 06:11:32  Status :  Replied and Resolved
Customer submitted at 2008-02-26 06:11:32

need help to set a flight for group of 15 from several city in south and west area to Italy, Rome in June 6th stay in castello del trebbio for wedding on June 12 thursday. then depart italy to go home in usa. on june 14th I am new and never book something like that. I would like to know if i could earn some commission on this trip. let me know asap. I checked and found cheapest flight is about $1230. hope it still good this week. thanks


InquiryId :  30470  InquiryType :  Group Reservation  DateAndTime :  2008-02-26 06:15:42  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:39:15

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-26 06:15:42

I am trying to book a cruise for 4 people. The cost for the first two person\'s are $469 per person and the other two have to pay $299 per person. How come there is a price difference?


InquiryId :  30488  InquiryType :  Magazines  DateAndTime :  2008-02-26 16:08:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-26 17:56:48

Hi,
The magazine subscription has been cancelled.

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 16:08:43

I am requesting to cancell my monthly magazine order. I tried cancelling by phone but that didn\'t work. Effective today 2/26/08 please cancell my magazine order.Rudy Trevino,5602 Prentiss Drive, San Antonio, Texas 78240 Last 4 digits of Social Security # is 4958. My I.D.# is 847466. Thank you for your help. Rudy Trevino


InquiryId :  30492  InquiryType :  Dreamtrips  DateAndTime :  2008-02-26 17:18:32  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-27 06:45:38

We have 20 rooms contracted, so 40 people total give or take a few. The only thing predictable about Peru\\\'s weather is its unpredictability. In fact, it\\\'s not uncommon to experience all four seasons in a single day. Generally speaking, Peru has two seasons, wet and dry, but in a country as geographically diverse as Peru, local weather patterns vary greatly. In the highlands, the dry season is between June and October, but even the mountains\\\' wet season isn\\\'t always really wet and the dry season sees its share of downpours. Temperatures during the day in the dry season can get hot making shorts rather inviting. At night, temperatures can drop quickly and a warm sweater makes walking around the plazas comfortable. The Amazon experiences...you guessed it, rain heat and more rain and heat! The average daytime temperature is 30-32º C (85-90º F), while nights can cool down to 20º C (68º F). They do have a wet and wetter season with the wet (dry) season corresponding with the dry season in the highlands. The desert coast is arid. From January to March the sky is clear and the air tends to be hot and sticky. Peruvians go to the beach at this time. The rest of the year the gray coastal mist known as guara moves in and the sun is rarely seen.
Customer submitted at 2008-02-26 17:18:32

Please let me know how many persons will be on this trip (assuming 100% occupancy). Has dreamtrips done this trip previously? What will the weather/temps be like in Peru at the time of the trip?


InquiryId :  30495  InquiryType :  General Questions  DateAndTime :  2008-02-26 07:36:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-26 16:52:03

Hi,
When did you sign up ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 07:36:44

Should have been singed for Dreamtrips and LTc Antoine McBay, he\'s not returning her calls


InquiryId :  30497  InquiryType :  Group Reservation  DateAndTime :  2008-02-26 17:53:40  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:39:29

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-26 17:53:40

Have followed instructions to the point that the form indicates that the person completing the form authorizes the charges for the two persons names...although the instruction sheet notes that creadit cards are not charged in \"real time\". Did the power search...have a \"tentative\" group of 9 if group rates save enough over smaller group of 6 or 7.


InquiryId :  30500  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-26 08:13:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-26 16:52:47

Hi,
May I know the url and the login details that you are trying to use ?

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 08:13:46

cannot access account,gave instructions on refreshing page, logining in/out states she has shut security\'s off etc. DOTcom,not able to access website


InquiryId :  30508  InquiryType :  Existing Reservation  DateAndTime :  2008-02-26 19:04:21  Status :  In Progress
Replied By Aruna A at 2008-02-26 19:14:23

Hi,
Please initiate livechat with the travel department and a travel agent will update it .

Thank You
WorldVentures Team

Customer submitted at 2008-02-26 19:04:21

Reservations were cancelled directly via vendor due to weather - do we need to notify WV through website when cancellations such as these occur?


InquiryId :  30521  InquiryType :  Events  DateAndTime :  2008-02-26 10:56:03  Status :  In Progress
Replied By Andre C at 2008-03-06 07:06:24

There are no refunds for events and accelerations, there are credits that maybe applied toward another event.
Customer submitted at 2008-02-26 10:56:03

Lee cust wants to get refund on cc for journey. he does not want event credit he says too much money for event credit. he cant make the journey event.


InquiryId :  30523  InquiryType :  New Reservation  DateAndTime :  2008-02-26 21:31:40  Status :  Replied and Resolved
Replied By Nick at 2008-02-26 19:52:19

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-26 19:52:15

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-26 21:31:40

I name is Neil Fittipaldi and I am a travel agent with WorldVentures, my id # is 903681. I am trying to book a hotel room for a client at Sheraton Barra Hotel and Suites in Rio, Brazil from april 4-april 12th (8 nights). I am getting a rate of $233 per night. My client was quoted $190 per night at this hotel through Continental Airlines because of frequent flier miles. I wanted to find out if there is any discount or rate match WorldVentures can provide so we can book this clients business?


InquiryId :  30527  InquiryType :  Dreamtrips  DateAndTime :  2008-02-26 22:02:53  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-27 06:54:12

No, the Orlando Dreamtrip doesn\\\'t include passes to Disney World. It is for the resort accomodations only for up to 6 people for 269.99. Any outside attractions are not included...only what is listed on the Dreamtrip under \\\"Trip Highlights.\\\"
Customer submitted at 2008-02-26 22:02:53

Does the Disney World Dreamrip include passes into Disney World?


InquiryId :  30546  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-27 00:27:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-26 19:00:35

Hi,
Please use Internet explorer to download powersearch toolbar.

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 00:27:28

I have a mac computer. How do I download powersearch toolbar?


InquiryId :  30554  InquiryType :  Travel Commissions  DateAndTime :  2008-02-27 01:25:07  Status :  Replied and Resolved
Replied By Angela H at 2008-02-27 09:44:58

Dear Aaron, I was unable to locate any bookings from your site. If you could please fax me a copy of the email confirmations for bookings done from your site. I will make sure you receive your due commission. Our fax number is 972-767-4382 and please put your ID number on it. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-27 01:25:07

Why havent I recieved any commissions?


InquiryId :  30560  InquiryType :  Dreamtrips  DateAndTime :  2008-02-27 02:08:52  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-27 06:37:14

Sometimes, if you try logging in twice, it will work. Try that...and if that doesn\\\'t work call 972-805-9600 and report your problem.
Customer submitted at 2008-02-27 02:08:52

Hi, I tried to log in for Dream trips but it does not accept my username and password. Please contact me. Thanks.


InquiryId :  30574  InquiryType :  Hotel  DateAndTime :  2008-02-27 03:55:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-26 19:19:51

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 03:55:41

I am looking for the The Royal in Playa del Carmen Spa & Resort


InquiryId :  30578  InquiryType :  Magazines  DateAndTime :  2008-02-27 04:23:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-26 18:21:26

Hi,
RTA/LTC cards have been stopped. Please use the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 04:23:13

How do I upload a photo for my RTA card? Everytime I try to upload a picture, it takes me back to the login page? Thanks! Anthony Dimitt


InquiryId :  30583  InquiryType :  Dot Biz Site  DateAndTime :  2008-02-27 04:58:05  Status :  Replied and Resolved
Replied By Nick at 2008-02-26 19:43:19

Hi,
I have changed your URL to http://kingdomvision.worldventures.biz and https://www.world-venture.com.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-26 19:43:08

Hi,
I have changed your URL to http://kingdomvision.worldventures.biz and https://www.world-venture.com.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-27 04:58:05

cannot access my home page. it was working fine. www.kingdomvision.worldventures.biz. currently not working at all.


InquiryId :  30591  InquiryType :  Existing Reservation  DateAndTime :  2008-02-27 06:14:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-27 17:32:14

Hi,
Please login to your dot biz site and go to LTC link and then LTC home and go down the page to print the Agent letter of verification .

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 06:14:29

How do I print out the Agency Letter of Verification?


InquiryId :  30595  InquiryType :  Hotel  DateAndTime :  2008-02-27 08:38:20  Status :  In Progress
Replied By Aruna A at 2008-02-27 17:32:42

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 08:38:20

I get no info for hotel in solvang or santa ynez CA. I would like a room for May 9-11.


InquiryId :  30597  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-02-27 10:08:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-27 17:30:31

Hi,
Please login to your dot biz site and go to Marketing link and then Marketing assets, accept the disclaimer and go to the next page to order business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 10:08:24

i need business cards


InquiryId :  30601  InquiryType :  New Reservation  DateAndTime :  2008-02-27 15:34:57  Status :  Replied and Resolved
Replied By Nick at 2008-02-27 20:23:33

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-27 20:23:29

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-27 15:34:57

I need travel information right away, i am new in the business and want to be certain that i have things correct. PLEASE, PLEASE, SOMEBODY GIVE ME A CALL AT 717-787-3181. Much gratitude. Sheila


InquiryId :  30605  InquiryType :  New Reservation  DateAndTime :  2008-02-27 16:12:51  Status :  Replied and Resolved
Replied By Nick at 2008-02-27 20:25:41

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-27 20:25:38

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-27 16:12:51

Friend and I are looking to go tropical. Each wanting a seperate room. Mexico or Bahamas or?? All inclusive with 5 nights. First of april. No specific dates. Flexible. Good night life!! And a nice beach/pool bar!


InquiryId :  30606  InquiryType :  Billing  DateAndTime :  2008-02-27 06:06:35  Status :  Replied and Resolved
Replied By Denise C at 2008-04-01 09:20:11

To initiate the Sale and Transfer the $50 charge is a requirement. If for some reason the Sale and Transfer does not go through, you can submit a request for a refund. Thank you.
Replied By Denise C at 2008-04-01 09:20:04

To initiate the Sale and Transfer the $50 charge is a requirement. If for some reason the Sale and Transfer does not go through, you can submit a request for a refund. Thank you.
Customer submitted at 2008-03-18 12:58:16

My name is Val J.Preslar # 885822 the same name is on my card, the charge was on Jan. 29 th 2008. The last 4 on my card is 9722 I think this was for a business center transfer that didn\'t ever take place because the guy changed his mind. I don\'t understand why you would even charge me anything until the transfer took place ? Thanks Val J. Preslar
Replied By Lauren Lynne at 2008-03-18 07:01:13

We have received your inquiry about the $50 charge. Can you please provide the ID number of the rep, the name on the card, and the last four numbers on the card. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Replied By Lauren Lynne at 2008-03-18 07:01:04

We have received your inquiry about the $50 charge. Can you please provide the ID number of the rep, the name on the card, and the last four numbers on the card. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-02-27 06:06:35

a charge of 50.00 occurred on Jan 29 08 on ccard, member would like to know what this was for, he doesnt recall making any changes or sale/transfer


InquiryId :  30608  InquiryType :  Billing  DateAndTime :  2008-02-27 06:08:56  Status :  Replied and Resolved
Replied By Karen O at 2008-02-29 09:31:22

This is a duplicate request. This charge is for a sale and transfer. We have forwarded to other request to the sale and transfer dept. to confirm what account that charge was for.
Customer submitted at 2008-02-27 06:08:56

a charge of 50.00 on Jan 29 08 was found on bank statement from wv, member would like to know what it was for


InquiryId :  30630  InquiryType :  Existing Reservation  DateAndTime :  2008-02-27 20:27:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-27 17:34:30

Hi,
Please reconfirm your mailing address and the SSN and we will send you the password.

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 20:27:43

Hello, I am a worldventure member & agent. I haven\'t logged in for a while & am having some trouble. I can\'t seem to remember my user ID or password. My business name is Viptraveling. Can you help me? Thanks.


InquiryId :  30640  InquiryType :  Existing Reservation  DateAndTime :  2008-02-27 21:52:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-27 17:34:57

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 21:52:20

i need to change my reseration that i made the other day. I need to change the days i had booked. I booked a room at Best Western in deltona, Fl confermation number 450484270 Michael Tietsworth...I need the dates to be March 3rd 4th 5th and leaving on the 6th in the morning.


InquiryId :  30644  InquiryType :  Existing Reservation  DateAndTime :  2008-02-27 22:47:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-27 17:37:21

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 22:47:48

changing cruise personnel, need help removing Sherry Helms and adding Jorge Gonzalez conf#6741618 on Royal Caribbean sailing March 13 out of Ft Lauderdale


InquiryId :  30645  InquiryType :  Existing Reservation  DateAndTime :  2008-02-27 22:48:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-27 17:37:51

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 22:48:27

changing cruise personnel, need help removing Sherry Helms and adding Jorge Gonzalez conf#6741618 on Royal Caribbean sailing March 13 out of Ft Lauderdale


InquiryId :  30648  InquiryType :  Travel Commissions  DateAndTime :  2008-02-27 23:11:31  Status :  Replied and Resolved
Replied By Angela H at 2008-02-27 13:23:00

Dear Becky, If you could please fax me a copy of the email confirmation and I will make sure you receive your due commission. Our fax number is 972-767-4382 and please put your ID number on it. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-27 23:11:31

Hi I had some people book trips off my website, but I do not see them listed in my commissions area? Do you know why? Becky


InquiryId :  30651  InquiryType :  Dreamtrips  DateAndTime :  2008-02-27 23:28:16  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-28 05:37:45

The agent handling this trip is Dawn. You might send her an email and ask her, as she would be able to tell you if they have suites. Her email is d.parton@worldventures.com
Customer submitted at 2008-02-27 23:28:16

Can a Suite be booked for the May 30th Alaskan Cruise dreamtrip? I only see inside and outside cabins listed.


InquiryId :  30653  InquiryType :  Flight  DateAndTime :  2008-02-27 23:49:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-27 17:39:24

Hi,
CRP - Corpus Christi, TX, USA .

Thank You
WorldVentures Team

Customer submitted at 2008-02-27 23:49:26

What is the airport code for Corpus Cristi, Texas??


InquiryId :  30669  InquiryType :  Dreamtrips  DateAndTime :  2008-02-28 01:30:43  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-02-28 05:40:33

The coral tower.
Customer submitted at 2008-02-28 01:30:43

what tower is the atlantis dreamtrip in?


InquiryId :  30677  InquiryType :  Billing  DateAndTime :  2008-02-28 01:51:20  Status :  Replied and Resolved
Replied By Karen O at 2008-02-28 08:25:20

If you would like to make changes to your billing information you will go to support and then choose geneology and commission. You will then click on billing manager. If you need to change personal information you will go to support and click on My Profile.
Replied By Karen O at 2008-02-28 08:25:16

If you would like to make changes to your billing information you will go to support and then choose geneology and commission. You will then click on billing manager. If you need to change personal information you will go to support and click on My Profile.
Customer submitted at 2008-02-28 01:51:20

How do I get to where my profile is located? I need to make some changes


InquiryId :  30686  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-02-28 02:27:37  Status :  Replied and Resolved
Replied By Nick at 2008-02-27 16:55:57

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-27 16:55:54

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-28 02:27:37

Need some help with availability and rate


InquiryId :  30691  InquiryType :  Group Reservation  DateAndTime :  2008-02-28 03:53:50  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:42:16

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-28 03:53:50

1 night hotel, ferry and 2 tours for eight


InquiryId :  30701  InquiryType :  Commissions  DateAndTime :  2008-02-28 05:07:38  Status :  Replied and Resolved
Replied By Terri E at 2008-02-28 09:53:34

Saroeum, could you please provide more clarity to your questions, so that we may further assist you? Thanks
Customer submitted at 2008-02-28 05:07:38

Hi i am a new rep. and i wantedto know whatare the productson my site that areable to get commissions on?


InquiryId :  30709  InquiryType :  Existing Reservation  DateAndTime :  2008-02-28 07:04:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-28 19:13:51

Hi,
Please give the WV tracking number so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2008-02-28 07:04:18

WV conf # 109679435 - Long Beach Resort in Panama City Beach, FL. Wasn\'t in their system & guest have to be 25. I need to make sure the credit card used to reserve this room does not get charged.


InquiryId :  30716  InquiryType :  Flight  DateAndTime :  2008-02-28 15:11:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-28 19:18:07

Hi,
It depends upon the vendor or the airline site .

Thank You
WorldVentures Team

Customer submitted at 2008-02-28 15:11:45

i am trying to book a trip, but when i get to the final steps it states flights not available. Why does it show the flight but you cannot complete the reservations?


InquiryId :  30721  InquiryType :  New Reservation  DateAndTime :  2008-02-28 16:56:44  Status :  Replied and Resolved
Replied By Nick at 2008-02-28 16:53:26

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-28 16:53:23

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-28 16:56:44

I am looking for a schedule for the following: I want to travel from Burlington to Las Vegas on either April 16th or 17th (early morning) Then Las Vegas to Phoenix on the 23rd (late night) Then Phoenix to Burlington (or possibly somewhere else) on the 26th/27th.


InquiryId :  30726  InquiryType :  New Reservation  DateAndTime :  2008-02-28 18:36:43  Status :  Replied and Resolved
Replied By Nick at 2008-02-28 16:55:57

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-28 16:55:52

Hi,
Please give a search using the Power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-28 18:36:43

Looking into a trip for my family to Disney World. Like 3 days in the park and go on a 3 day cruise. 2 adults, 2 children. Looking for March 2009. Prices for airfare out of Helena, MT. Thanks


InquiryId :  30728  InquiryType :  Flight  DateAndTime :  2008-02-28 19:12:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-28 19:15:23

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-28 19:12:21

i am want a total of 3 tix to PVR from SMF i am able to find 2 at 341.40 but when i put 3 pass then the price jumps to 371.00 pp. can i reserve 2 at 341.40 then 1 seperate at 371.00


InquiryId :  30730  InquiryType :  New Reservation  DateAndTime :  2008-02-28 19:28:26  Status :  Replied and Resolved
Replied By Nick at 2008-02-28 16:56:51

Hi,
No, there is no price guarantee button. But you won\\\\\\\'t be charged more than the quoted price.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-28 16:56:47

Hi,
No, there is no price guarantee button. But you won\\\'t be charged more than the quoted price.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-28 19:28:26

Is there a price guarantee button ? Is there there price guarantee ?


InquiryId :  30732  InquiryType :  New Reservation  DateAndTime :  2008-02-28 20:14:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-28 17:06:32

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-02-28 20:14:34

I looking for car rental in toronto pierson airport, canada from 2nd march at 9.30 PM drop off at same at 8.00 AM on 6th mar econonomy size.


InquiryId :  30734  InquiryType :  Group Reservation  DateAndTime :  2008-02-28 20:20:47  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:43:25

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-28 20:20:47

Hi My acocunt number is 917694 Sandy Miulli I need 40 hotel rooms for a soccer group. The tournament is in Mira Mesa, California. Check in date of May 23 with a check out date of May 26th.


InquiryId :  30751  InquiryType :  Sponsorship Change  DateAndTime :  2008-02-28 12:32:21  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-03-18 11:25:52

For a sponsorship change you will need to log into your .biz back office , click on support, and then click on SPONSORSHIP CHANGE FORM. Fill the form out and click submit. If you have any questions please contact customer service at 972-805-9600, thank you for your time in the matter. Lauren, WorldVentuers Marketing, LLC
Replied By Lauren Lynne at 2008-03-18 11:25:48

For a sponsorship change you will need to log into your .biz back office , click on support, and then click on SPONSORSHIP CHANGE FORM. Fill the form out and click submit. If you have any questions please contact customer service at 972-805-9600, thank you for your time in the matter. Lauren, WorldVentuers Marketing, LLC
Customer submitted at 2008-02-28 12:32:21

Member by mistake place her own name on spot where a member of a team was suppose to be the member id is 920480 but she put her name down, please help correct.


InquiryId :  30758  InquiryType :  Travel Commissions  DateAndTime :  2008-02-28 23:25:05  Status :  Replied and Resolved
Replied By Angela H at 2008-02-29 13:14:12

If you could please provide me with your ID number I will look into this problem and have it resolved for you. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-02-28 23:25:05

I have 2 rooms and 2seperate confirmations with Carnival Cruises...Confirmation #5W07k2 is showing in my back office to pay me commissions. Booking # 8W35J5 doesnot not show and I booked that one right on my website. Why doesn\'t it show and can you add it on to show?????? Both rooms have been paid for Booking 5W07k2 is Kenneth and Lon Baines Cabin R68 and booking 8w35J5 is dawn and Maxwell Baines Cabin R84...Thanks!!!!!


InquiryId :  30766  InquiryType :  Reactivation  DateAndTime :  2008-02-29 00:02:53  Status :  Replied and Resolved
Replied By Nick at 2008-02-28 16:44:22

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit Payment Update Form online. Also make a note in that \\\\\\\"Reactivation\\\\\\\".

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-28 16:44:19

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit Payment Update Form online. Also make a note in that \\\"Reactivation\\\".

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-29 00:02:53

i need to reactivate my account and learn how to start getting paid.


InquiryId :  30768  InquiryType :  Existing Reservation  DateAndTime :  2008-02-29 00:12:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-28 19:20:38

Hi,
Please give the WV tracking number and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 00:12:51

There is at least 1 person including myself who has used my website to book travel. I do not see it on the site. Where is it/


InquiryId :  30773  InquiryType :  Existing Reservation  DateAndTime :  2008-02-29 00:37:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-28 20:19:52

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 00:37:48

when i type in a new search, it just keeps giving me my back my old one. even if i log out of our site and come back to it again.


InquiryId :  30775  InquiryType :  Existing Reservation  DateAndTime :  2008-02-29 00:40:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-28 20:20:31

Hi,
Since it is an air reservation, please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 00:40:01

I used Power Search, then at Travelosity (I think), I made a reservation on Frontier Airlines an got a confirmation # DKKRRX for flights # 372 & #371 on 3/24/08 & 3/28/08. My credit card has benn run. At Frontier\'s web site there is no sign of me having any flight reserved. How come I do not have a reservation, or can not find it? Beside all that I want to change my departure flight to an earlier flight same day. I mistakenly booked a real late flight as I missed the AM / Pm thing.


InquiryId :  30776  InquiryType :  Flight  DateAndTime :  2008-02-29 00:43:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 20:29:07

Hi,
Please go to the travel site and click on Flights and then you can see the quick search tab .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 06:57:37

where is the quick search tab, im not finding it.
Replied By Aruna A at 2008-02-28 20:20:52

Hi,
Please check the quick search tab and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 00:43:57

I need to book a flight international. From LAX to Hong Kong. We like to fly with Northwest Business Class but Northwest doesn't come up in the search engine. Is there anyway to book this through world ventures?


InquiryId :  30781  InquiryType :  New Reservation  DateAndTime :  2008-02-29 01:20:20  Status :  Replied and Resolved
Replied By Nick at 2008-02-28 16:35:05

Hi,
When you click on select a seperate window should open up as it will direct you to the airlines web site. please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen and use Internet Explorer.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-28 16:35:02

Hi,
When you click on select a seperate window should open up as it will direct you to the airlines web site. please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen and use Internet Explorer.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-29 01:20:20

trying to book the USAir flight 1221 from PHL to TPA tomorrow Feb. 29th 2008 to Tampa, returning Monday march 3rd to PHL. How do I add it to shopping cart and pay online??? it\'s not letting me when I click on SELECT!! thanks, Julie


InquiryId :  30782  InquiryType :  Dreamtrips  DateAndTime :  2008-02-29 01:22:53  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-03 11:08:14

DreamTrips Members may take dependent children on DreamTrips by paying the company designated trip charge. Children may be charged an additional Dependent Child Fee (DCF). The additional DCF is particular to each DreamTrip and will change accordingly. See WorldVentures website or each DreamTrip specific brochure for details. Dependent children are those children residing with their parent(s) or legal guardian(s), in school and 18 years of age or under. Those children who are over the age of 18, un-married, residing with their parent(s) or legal guardian(s), and attending school (up to the age of 25) are also considered dependent children. In addition, a child that is permanently handicapped (no matter what age) and under the direct care of his or her parent(s) or legal guardian(s) is a dependent child.
Customer submitted at 2008-02-29 01:22:53

We need to know the age limit of the children living in the household who can go on the dream trips. We have asked four people and have gotten the answers that there is no age limit, that there is an age limit of 25 and that there is an age limit of 17. Please help.


InquiryId :  30783  InquiryType :  Commissions  DateAndTime :  2008-02-28 15:19:59  Status :  Replied and Resolved
Customer submitted at 2008-02-28 15:19:59

Test please ignore this is a test


InquiryId :  30798  InquiryType :  New Reservation  DateAndTime :  2008-02-29 03:54:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-28 18:59:54

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 03:54:59

Can\'t tell if get ocean view as room. or for sure if it is inclusive.


InquiryId :  30808  InquiryType :  Existing Reservation  DateAndTime :  2008-02-29 05:10:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-28 20:26:49

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 05:10:27

I\'m inquiring on reservation number 0E2810E3, Request number GRP53228G1EY. Something has come up where I\'m not going to be able to go on the trip. Is there a way I can get a refund or use this as credit towards other trips? Thanks


InquiryId :  30824  InquiryType :  Events  DateAndTime :  2008-02-29 08:51:50  Status :  Replied and Resolved
Replied By Nick at 2008-02-29 05:45:29

Hi,
Please get connected to live chat by selecting Dream Trips and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-29 05:44:14

Hi,
Please get connected to live chat by selecting Dream Trips and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-29 08:51:50

There seems to be a shortage of Dreamtrips this Fall. Please can you arrange for the Carnival Spirit Cruise out of San Diego on Oct 27th to be a Dreamtrip? Mark Gray & I thoroughly enjoyed the Elation Halloween Dreamtrip last year - along with many other WV members - and we cannot understand why something similar has not been organised for this year. Of course, a different ship & itinerary would be preferable - hence the Carnival Spirit Cruise to Acapulco suggestion. Many thanks for your kind consideration of this idea. Regards, Peter Ramsay (& Mark W. Gray)


InquiryId :  30826  InquiryType :  Flight  DateAndTime :  2008-02-29 12:46:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 20:30:51

Hi,
You can book a multicity flight for your preferred itinerary through the quick search tab .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 12:46:30

i want to know if i can book a one-stop flight, and i stay in the first destination before the second flight. for example, i book a one-stop ticket from TPE to IAD(the UA has one stop in SFO), and i get a trip in san francisco. After 3 days, i take the same airline to DC. Thanks for you answer!


InquiryId :  30828  InquiryType :  Travel Commissions  DateAndTime :  2008-02-29 15:58:52  Status :  Replied and Resolved
Replied By Angela H at 2008-03-13 10:55:48

Dear Lisa, If you could please fax me a copy of the email confirmations I will make sure you receive your due commissions. Our fax number is 972-767-4382 and please put your ID number on it. WorldVentures is working on updating the system so it will count the number of views to your site. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-02-29 15:58:52

I have had people they have booked cars and airline travel on my website. I don\'t see any recording of this. also, can the website have a counter to know how many time people have accessed my website?


InquiryId :  30835  InquiryType :  Hotel  DateAndTime :  2008-02-29 17:29:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 20:36:11

Hi,
Please give the details of the reservation and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 17:29:16

I booked a hotel on my site, paid for it, and even went and came back already. Its showing no bookings from my site and I was wondering if there was any commission from it.


InquiryId :  30840  InquiryType :  Existing Reservation  DateAndTime :  2008-02-29 18:28:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 20:36:37

Hi,
If it is an air reservation , please contact the airlines directly to reconfirm .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 18:28:49

I am trying to check on my reservations for next weeks trip, how do I check to see if everything is still as is,


InquiryId :  30841  InquiryType :  Magazines  DateAndTime :  2008-02-29 18:42:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 17:56:43

Hi,
Please contact the airlines directly and an agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 18:42:35

Hi--my husband used my married name on my ticket. I never legally changed my name--willfrontier accept a copy of my marriage liscense as my legal last name is Gough and on the ticket it is Dean. thanks, jeanna gough dean


InquiryId :  30846  InquiryType :  Existing Reservation  DateAndTime :  2008-02-29 19:32:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 20:37:28

Hi,
All the payments depend on the hotel or the vendor you are booked with . Please let us know the WV tracking number of the reservation and we will check it out .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 19:32:35

Re: Confirmation # 15233SY002543 Just used your site for the first time (my step-mother is a fairly new affiliate). It isn\'t clear if the hotel reservation amount is prepaid (charged in full here) or if I will pay at the hotel. Most other services I\'ve used (e.g. Hotels.com, etc) are prepaid and charged in full at the website. I only saw that the service fee was charged at the time of booking. Please clarify. Thank you! Kevin Gregory 15233SY002543


InquiryId :  30854  InquiryType :  Group Reservation  DateAndTime :  2008-02-29 21:20:16  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:43:50

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-02-29 21:20:16

i am looking to book a group of 12-14 adults&children; and am having great difficulty finding either a resort or house rental in miami or puerto rico dec.26-jan.2 2008 they would prefer a 5 bedroom house on the beach


InquiryId :  30855  InquiryType :  New Reservation  DateAndTime :  2008-02-29 21:27:10  Status :  Replied and Resolved
Replied By Nick at 2008-02-29 19:44:54

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-29 19:44:48

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-29 21:27:10

I am traveling alone and keep having the number of adults switch to 2 adults. I don\'t know why. I have tried the search several times.


InquiryId :  30856  InquiryType :  New Reservation  DateAndTime :  2008-02-29 21:50:16  Status :  Replied and Resolved
Replied By Nick at 2008-02-29 19:44:05

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-02-29 19:44:01

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-02-29 21:50:16

I have been trying many, many times to make a flight reservation, and I keep getting a message that basically, they are unable to help me at this time. I have unblocked pop ups, so that is not the problem. I am getting very frustrated!


InquiryId :  30858  InquiryType :  Existing Reservation  DateAndTime :  2008-02-29 22:06:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:43:28

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 22:06:51

I need to get in touch with Catherine Haslam I purchased a certificate for a 3 night get away at a fund raiser in Fallbrook ca for safari exotic animals and I lost the certificate I still have the number from the cerificat but don\'t know what to do can anyone help me her card said catherinehaslam@worldventures.com


InquiryId :  30862  InquiryType :  Travel Commissions  DateAndTime :  2008-03-01 00:00:42  Status :  Replied and Resolved
Replied By Angela H at 2008-03-03 06:56:50

Dear Kathy, I was unable to locate this booking. If you could please fax me a copy of the email confirmation I will make sure you receive your due commission. Our fax number is 972-767-4382 and please put your ID number on it. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-01 00:00:42

How much would my commission be from the trip booked for 4 nights in Greece through my #893197


InquiryId :  30864  InquiryType :  Travel Commissions  DateAndTime :  2008-03-01 00:20:18  Status :  Replied and Resolved
Customer submitted at 2008-03-01 00:20:18

I sent an inquiry a week ago and never heard back from anyone. Would someone respond, this is ridiculous to blow people off like this. This is a repetitive problem that should be taken care of!


InquiryId :  30866  InquiryType :  New Reservation  DateAndTime :  2008-03-01 00:29:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 19:49:39

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 00:29:51

I can\'t get anything to come up for car rentals in Costa Rica. Why?


InquiryId :  30867  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-01 00:36:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 19:50:09

Hi,
Please reconfirm your membership details including the SSN and the mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 00:36:06

What is my ID and password please


InquiryId :  30870  InquiryType :  Dreamtrips  DateAndTime :  2008-03-01 01:04:52  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-03 11:38:26

Contact the agent handling this Dreamtrip. Her name is Debby, and her email is d.estill@worldventures.com
Customer submitted at 2008-03-01 01:04:52

I want to reigister for the 4/23 dream trip to hacienda vista real and also book a room at the el dorado maromafrom the 20th until the 23rd. another member will also be doing this so i\'ll need two rooms at the maroma


InquiryId :  30871  InquiryType :  Dot Com Site  DateAndTime :  2008-02-29 15:00:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 16:50:54

Hi,
The websites are getting updated with many new features and our technial team is already working on it . Everything will be updated soon .

Thank You
WorldVentures Team

Customer submitted at 2008-02-29 15:00:38

Mrs Evans cust is having problems seeing bookings on her site. it has been almost three weeks and it shows up just blank with just blue screen and no booking showing up.915157


InquiryId :  30872  InquiryType :  Dot Com Site  DateAndTime :  2008-02-29 15:04:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-02-29 16:52:24

Hi,
The websites are getting updated with many new features and our technial team is already working on it . Everything will be updated soon .

Thank you
WorldVentures Team.

Customer submitted at 2008-02-29 15:04:38

Mrs Evans cust is having problems seeing bookings on her site. it has been almost three weeks and it shows up just blank with just blue screen and no booking showing up.915157


InquiryId :  30882  InquiryType :  Dreamtrips  DateAndTime :  2008-03-01 03:13:05  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-04 07:07:20

You might want to send an email to Michael. He\\\'s the agent handling that Dreamtrip. His email address is m.koleber@worldventures.com
Customer submitted at 2008-03-04 01:07:48

The San Francisco Dream Trip 3/14-17
Replied By Larry Woodward at 2008-03-03 11:31:27

Was this for a Dreamtrip, and if so, which Dreamtrip is it?
Customer submitted at 2008-03-01 03:13:05

Can't locate itinerary with booking ID. Booking was for Ceceil Williams and Helen Shumate.


InquiryId :  30884  InquiryType :  Genealogy  DateAndTime :  2008-03-01 04:26:51  Status :  Replied and Resolved
Customer submitted at 2008-03-01 04:26:51

I understand that my account has been placed on the Grace period. I don\'t understand what has happened. I learned of this through my upline. Can you please give me the status of my account? Thanks Sondra


InquiryId :  30887  InquiryType :  Magazines  DateAndTime :  2008-03-01 06:22:26  Status :  Replied and Resolved
Replied By William J at 2008-03-05 11:52:10

Order placed for magazines. Wont be sent out until after the National Convention.
Customer submitted at 2008-03-01 06:22:26

I order dreamtrip magazines, but I have not received my order. 871532 ID#


InquiryId :  30889  InquiryType :  Magazines  DateAndTime :  2008-03-01 06:34:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 18:19:08

Hi,
Your user id or member id is 883789. Also for flights, there is no commission . We just offer the powersearch engine .

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 06:34:37

I need to retreive my user id. I had one and the one i had doesn\'t work now. also i need to know if i book a flight using my power search do i still get the comission of 30% on it. thanks dave lee


InquiryId :  30892  InquiryType :  Dot Com Site  DateAndTime :  2008-03-01 11:19:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 18:20:57

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 11:19:55

several attempt to log-in to back office failed attempt to retrive comformation by email also faild.


InquiryId :  30893  InquiryType :  Flight  DateAndTime :  2008-03-01 13:34:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:44:09

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 13:34:03

David, I was looking to book a day trip to go shopping in DC is there any way to include arrival and departure time in the searches. I did see outbound and inbound but was unsure how the search worked, and when playing with it, it did not yield the results I was looking for


InquiryId :  30903  InquiryType :  New Reservation  DateAndTime :  2008-03-01 17:41:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 18:31:00

Hi,
You can use any tool to search . If you are using the vacation or the quick search tab , you will be able to book through the vendor and if booked through powersearch , it will be directly with us .

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 17:41:22

What is the difference between the powersearch tool for vacations vs selecting the vacation tab above. The prices vary using both options. I would like to book a 4 day trip with my husband and son. Would I have to pay for additional for him if he was staying in room with us?


InquiryId :  30905  InquiryType :  New Reservation  DateAndTime :  2008-03-01 18:03:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 18:36:42

Hi,
You can use any tool to search . If you are using the vacation or the quick search tab , you will be able to book through the vendor and if booked through powersearch , it will be directly with us .

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 18:03:52

What is the difference between the powersearch tool for vacations vs selecting the vacation tab above. The prices vary using both options. I would like to book a 4 day trip with my husband and son. Would I have to pay for additional for him if he was staying in room with us?


InquiryId :  30911  InquiryType :  Magazines  DateAndTime :  2008-03-01 19:01:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 18:52:03

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 19:01:04

I am considering joining. I want to travel to Toronto and Paris. I did not see trips to those cities on the interactive globe you have here on the site. I saw trips to Austrailia, Tahiti, Cozumel, San Francisco, China, etc. Are the trips listed there the only ones available this year?


InquiryId :  30915  InquiryType :  New Reservation  DateAndTime :  2008-03-01 19:39:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 18:52:53

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 19:39:27

im trying to find a hotel for 3-24-08 till 3-26-08 in washington dc and there are no results comming up it says they are unavilable. I went to another search engine and they came up with tons of results. but i want to book this hotel from my website to get credit back. Please let me know why i am having a problem with this. Thanks


InquiryId :  30930  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-01 21:40:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 19:48:02

Hi,
It is working now . Please use the member id and the correct password to login and check .

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 21:40:20

I am unable to log into my .com website with my user id and password. Is this part down? I wanted to check commissions I should have received through previous booking made.


InquiryId :  30933  InquiryType :  Existing Reservation  DateAndTime :  2008-03-01 22:53:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:45:24

Hi,
Please contact the airlines directly and they will resend you the confirmation.

Thank You
WorldVentures Team

Customer submitted at 2008-03-01 22:53:04

I booked a one-way flight from Atlanta, GA to Indianapolis, IN on Wednesday, Feb. 27. The date of the flight is Friday, March 14th. Your site had some technical problems so I called Customer Service. I was told that the reservation had been completed and I would receive an email confirmation within the next four hours. I have not received any confirmation to date and am concerned whether or not I am booked on this flight.


InquiryId :  30947  InquiryType :  Dreamtrips  DateAndTime :  2008-03-01 15:16:55  Status :  Replied and Resolved
Replied By Mike K at 2008-03-03 05:36:04

no you can have 3 person in one room or cabin. The price is normally the same for the 3rd person, but the price is always based on double occupancy minimum. There is an additional rate if someone is single in the room or cabin.
Customer submitted at 2008-03-01 15:16:55

Are all trips double occupancy only??, they have 3 people in the family wanting to sign up for DT


InquiryId :  30951  InquiryType :  Existing Reservation  DateAndTime :  2008-03-02 01:52:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:48:20

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 01:52:18

i made a reservation yesterday for hotel and car. i had a problem with the airline booking so did that on another site. my problem is that the dates for the car rental are wrong. i leave hnl on the 27th of mar on the 1030pm flight. arrive las on the 28th at 730am. the reservation is for the 27th to the 1st. i only need the car from the 28th to the 1st.


InquiryId :  30956  InquiryType :  New Reservation  DateAndTime :  2008-03-02 02:28:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 19:53:15

Hi,
Please contact the airlines directly with which you want to book .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 02:28:43

Hello, I am Canadian and the person who will be purchasing my ticket for me with their credit card is also Canadian. After doing a powersearch and finding the ticket I want to purchase I clicked on \"book direct\" but I noticed that when I wanted to start the booking process it said \"the credit card holder name must match the adult passenger\'s name.\" This is where my problem begins. My family member is purchasing the ticket for me because I don\'t have a credit card. Can She still purchase the ticket for me online and put the passenger\'s information under my name since the ticket is for me? Also the fact that the person paying for the ticket is Canadian; paying from Canada, does that matter at all since the website they will be paying on is American? I don\'t have a booking or member id. I hope you can answer my questions as soon as possible because my time to purchase the ticket is running out. Thank you, take care. Nathan


InquiryId :  30960  InquiryType :  Existing Reservation  DateAndTime :  2008-03-02 04:07:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:48:44

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 04:07:01

I\'d like to cancel my RTA membership but do not know my login information, please advise how I can do this? Thanks


InquiryId :  30961  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-02 04:08:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 19:53:43

Hi,
It is working now . Please use the member id and the correct password to login .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 04:08:36

I\'m having trouble login on to powersearch. I\'m A LTC, Is there problems with the system. My user ID is 918883. Please check for me. Also could you check for me why I do not receive any emails from WorldVentures Company. Thank you, Carmen Rodriguez


InquiryId :  30966  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-02 04:28:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 19:55:42

Hi,
It is working now . Please use the member id and the correct password to login .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 04:28:31

I tried many times to login with my Id # and password but it won\'t take it. There is a problem with the computer program because I can\'t get in the back office to check who used my website and booked.


InquiryId :  30970  InquiryType :  New Reservation  DateAndTime :  2008-03-02 06:01:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 19:57:13

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 06:01:29

Getting a send mail error when I try to submit my billing info for vacation what and how do I fix that?


InquiryId :  30971  InquiryType :  Dreamtrips  DateAndTime :  2008-03-02 07:18:27  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-03 11:12:37

Patrick, Just left a message on your voicemail. If youcan\\\'t get logged in on the first attempt, try it one more time.
Customer submitted at 2008-03-02 07:18:27

I signed up and paid for dreamtrips, but I cannot log in.


InquiryId :  30975  InquiryType :  Dot Com Site  DateAndTime :  2008-03-02 12:12:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 20:03:53

Hi,
It is working now . Please use the member id and the correct password to login and check .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 12:12:42

I can\'t login to my .com site. Why??


InquiryId :  30976  InquiryType :  Dot Com Site  DateAndTime :  2008-03-02 12:27:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 20:04:23

Hi,
It is working now . Please use the member id as the user name and the correct password to login .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 12:27:16

This is my 2nd e-mail regarding this problem. I can\'t login to my .com site. However, I CAN login to my .biz site. Why?


InquiryId :  30980  InquiryType :  Existing Reservation  DateAndTime :  2008-03-02 17:18:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:50:44

Hi,
Please give the WV tracking number so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 17:18:30

I made a reservation for a hotel in the St. Petersburgh, FL area and I can\'t remember which hotel it is. When I enter my booking #, it doesn\'t give me anything other than La Quinta St Pete/Clearwater. I need to know which one it is in that area and the address, etc. Thank you.


InquiryId :  30983  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-02 18:07:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 20:09:00

Hi,
Please delete all cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 18:07:55

When I submit a request is windows internet explorer error - error creating request. I uninstalled the toolbar and reinstalled the toolbar. Please let me know what I can do to fix it.


InquiryId :  30985  InquiryType :  Group Reservation  DateAndTime :  2008-03-02 18:27:30  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:45:23

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-02 18:27:30

You used to have houses and condos for rent but now I can\'t find them. We will be traveling with 6 adults and 3 children and we want one unit to house everyone. Do you have anything like that? We want to go to Key West in June.


InquiryId :  30986  InquiryType :  Existing Reservation  DateAndTime :  2008-03-02 18:48:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:52:22

Hi,
Please use the member id as the user name and the correct password to login .

Thank You
WorldVentures Team

Customer submitted at 2008-03-02 18:48:45

im having problem login id#893364 thank you


InquiryId :  30993  InquiryType :  Genealogy  DateAndTime :  2008-03-02 20:23:22  Status :  Replied and Resolved
Replied By Terri E at 2008-03-08 08:47:32

Marilyn, go into your backoffice to support..then click on Genealogy/ Commissions and go to the \\\"binary\\\" enroll the member in there, how you want then to be enrolled. Thanks
Customer submitted at 2008-03-02 20:23:22

how do I get to my geneology page to enroll new customer?


InquiryId :  31001  InquiryType :  Travel Commissions  DateAndTime :  2008-03-02 22:41:03  Status :  In Progress
Customer submitted at 2008-03-02 22:41:03

I would like information on becoming an affiliate. Thank you, Lynn Segerstrom


InquiryId :  31008  InquiryType :  Magazines  DateAndTime :  2008-03-03 00:16:50  Status :  Replied and Resolved
Replied By William J at 2008-03-05 12:19:24

I have forwarded your information to a supervisor who will have a director contact you and answer any questions and get you signed up.
Customer submitted at 2008-03-03 00:16:50

I e-mailed previously to find out how I could get more info on becoming an affiliate and was given a phone number to call. I called and was only able to leave a message with my phone number and address and haven\'t received a response to either. Is there info (brochures, paperwork, etc.) that can be mailed to me so I can learn more about becoming an affiliate? My address is Kristie Johnson, 5723 Cartier Lane, Carmichael, CA 95608.


InquiryId :  31009  InquiryType :  Dreamtrips  DateAndTime :  2008-03-03 00:29:34  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-03 11:05:58

If you look under \\\"Trip Highlights\\\" on each cruise Dreamtrip, there should be a link for the itenerary.
Customer submitted at 2008-03-03 00:29:34

I\'m a DreamTrip member and I\'m looking for a cruise that departs from Tampa so I may take my mother (she doesn\'t fly anymore). I can\'t seem to find where the departure point is on any of the DreamTrips. Please help. Thank you, Debra Sussman


InquiryId :  31012  InquiryType :  New Reservation  DateAndTime :  2008-03-03 01:55:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 20:42:16

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 01:55:34

Pop up calendar is not working in the hotel comparison site. Have had trouble with this on several occasions. Makes it hard to help anyone interested in booking from my site.


InquiryId :  31015  InquiryType :  New Reservation  DateAndTime :  2008-03-03 02:32:07  Status :  Replied and Resolved
Customer submitted at 2008-03-03 02:32:07

does carnival\'s ships have cabins for 3 adults? 3 beds? i couldn\'t seem to find anything except \" 2 twins-king\" which basically is just 2 twin beds. never went on a cruise before!! help! :)


InquiryId :  31016  InquiryType :  Travel Commissions  DateAndTime :  2008-03-03 02:42:05  Status :  Replied and Resolved
Replied By Angela H at 2008-03-03 07:26:08

Dear Debra, If you could please fax me a copy of the email confirmation and I will make sure you receive your due commission. Our fax number is 972-767-4382 and please put your ID number on it. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-03 02:42:05

My friend, Stacey Montgomery, booked hotel and round trip airfare for four to New York over a month ago and I still don\'t see it listed on my site for travel booked. Please explain. Thank you, Debra Sussman RTA


InquiryId :  31022  InquiryType :  Dreamtrips  DateAndTime :  2008-03-03 04:35:06  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-03 11:13:45

Check your voicemail...just left you a message regarding the problem with signing into Dreamtrips.
Customer submitted at 2008-03-03 04:35:06

My account information is unavailable on the dreamtrips website.


InquiryId :  31023  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 04:58:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:56:09

Hi,
The reservation is not confirmed . Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 04:58:16

We need to check into our hotel, and our reservation is not at the hotel yet.


InquiryId :  31024  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 05:06:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:56:41

Hi,
Please give the WV tracking number so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 05:06:32

help! I called Gold Coast Casino to make sure they have me down for a room and they said they have no record of me on their books. My confirmation for one room, 5 nights there, starting March 5th is 424738014. They said you usually ship that over to them when everything has been taken care of. I booked this a while ago. So, I\'m curious. What\'s up?


InquiryId :  31026  InquiryType :  New Reservation  DateAndTime :  2008-03-03 05:24:00  Status :  Replied and Resolved
Replied By Sunny at 2008-03-02 19:23:30

Hi
Please come to livechat selecting \\\\\\\'Travel Department\\\\\\\' and our agents will assist you with the details.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-02 19:22:29

Hi
Please come to livechat selecting \\\'Travel Department\\\' and our agents will assist you with the details.
Thank you
Worldventures Team
Customer submitted at 2008-03-03 05:24:00

i would like to verify cancellation policy for carnival cruise line. i have a 3rd person in a cabin and may want to cancel them from 1 cabin and book them a new cabin with an additional person. i have 3 confirmed passengers now and a 4th passenger undecided. can you email the cancellation/ change policy. it is a 7 nt. western caribbean cruise 12/07/08.


InquiryId :  31029  InquiryType :  Travel Commission  DateAndTime :  2008-03-03 05:46:45  Status :  Replied and Resolved
Replied By Angela H at 2008-04-14 11:16:40

Dear Wendy, Our records indicate that you have been paid for all of your bookings that were deemed commissionable by the vendor. WorldVentures issued a check on 2/28/2008 in the amount of $25.70 for bookings 11P80D9E2 E0Z2661U2 MH21Z2121 Z3A12B92A. WorldVentures also issued a check in the amount of $10.75 on 2/14/2008 for booking MH21Z2121. The only booking that was deemed non-commissionable by the vendor was 142Q02H9A. That is why there was a 0 amount listing for the estimated commission. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-03 05:46:45

i have been trying for 4 months to get the commissions due me. No response no commissions, some are not filled in with commission amt. pleae advise i am very upset..id#903088 wendywiener lvrealest8@aol.com 702-498-8395 please respond...thanks


InquiryId :  31040  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 15:46:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:57:51

Hi,
Please use Internet explorer as the site works best with IE .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 15:46:13

Hello: I would like to know why I cannot get into the login for my World Ventures page. I can get into this back office but not the one listing team members and meetings in this area as I am in the Las Vegas Area right now. Thanking you i advance. Carol (Bunny) Hyde


InquiryId :  31048  InquiryType :  New Reservation  DateAndTime :  2008-03-03 17:05:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:04:23

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 17:05:27

are there adjoining staterooms on the ships?


InquiryId :  31049  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 17:28:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:58:21

Hi,
Is it an air or a non air booking ?

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 17:28:48

booking was confirmed and then a email was sent saying it was not confirmed. my rep. is nancy johnson id. 893112 and my home phone is 252-291-6465-nancy johnson


InquiryId :  31050  InquiryType :  Commissions  DateAndTime :  2008-03-03 17:30:23  Status :  Replied and Resolved
Replied By David M at 2008-03-07 08:59:23

Commissions are sent approximately 2-3 months after travel is completed.
Customer submitted at 2008-03-03 17:30:23

When will I get the commissions that are bookings from my website?


InquiryId :  31051  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 17:31:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:58:43

Hi,
Is it an air or a non air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 17:31:00

booking was confirmed and then a email was sent saying it was not confirmed. my rep. is nancy johnson id. 893112 and my home phone is 252-291-6465-nancy johnson


InquiryId :  31052  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 17:31:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 22:00:50

Hi,
Is it air or non air reservation ? Please give the WV tracking number.

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 17:31:21

booking was confirmed and then a email was sent saying it was not confirmed. my rep. is nancy johnson id. 893112 and my home phone is 252-291-6465-nancy johnson


InquiryId :  31053  InquiryType :  New Reservation  DateAndTime :  2008-03-03 17:45:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:05:10

Hi,
Please disable popup blockers and then try again . When you click on book direct, it will open in another window .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 17:45:17

I AM TRYING TO BOOK A FLIGHT WITH YOU. HOW DO I DO IT? I CLICKED ON THE FLIGHT I WANTED TO BOOK DIRECT, AND IT SAID ANOTHER WINDOW WOULD OPEN......SO FAR, NOTHING


InquiryId :  31060  InquiryType :  Dreamtrips  DateAndTime :  2008-03-03 18:44:51  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-03 11:36:02

Hi Timothy...we just spoke on the phone. Send April an email with your name and number, and ask her what\\\'s next after getting your conformation number.
Customer submitted at 2008-03-03 18:44:51

We have not received anything, tickets, etc. for the upcoming dreamtrip to mexico in april.


InquiryId :  31063  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 19:20:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 22:01:25

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 19:20:05

What is the minimum age for all inclusive resorts in Jamaica? The adult only resorts like the Grand Lido?


InquiryId :  31068  InquiryType :  Billing  DateAndTime :  2008-03-03 09:48:33  Status :  Replied and Resolved
Replied By Karen O at 2008-03-07 07:14:31

This account was terminated on 2-12-08 due to disputes on credit card. We have not charged this credit card since 1-30-08.
Replied By Karen O at 2008-03-07 07:14:27

This account was terminated on 2-12-08 due to disputes on credit card. We have not charged this credit card since 1-30-08.
Customer submitted at 2008-03-03 09:48:33

cust wants something in writing saying she is canceled. says we keep billing her. however acct is terminated.


InquiryId :  31072  InquiryType :  New Reservation  DateAndTime :  2008-03-03 20:50:38  Status :  Replied and Resolved
Replied By Sunny at 2008-03-03 20:37:53

Hi
you can log into http://vota.worldventures.biz/ using the member id# 899776.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-03 20:36:52

Hi
you can log into http://vota.worldventures.biz/ using the member id# 899776.
Thank you
Worldventures Team
Customer submitted at 2008-03-03 20:50:38

I need help in searching for a honeymoon trip to Italy with a guide --hotels and airfare. Also I need my Id number so Ican log in Neil Vota 561 315-9868


InquiryId :  31073  InquiryType :  Billing  DateAndTime :  2008-03-03 21:00:34  Status :  Replied and Resolved
Replied By Terri E at 2008-03-03 11:05:54

Joyce, thanks for your inquiry. Go0 to the members backoffice, and under support, click on profile, and update it there. If you have any other concerns please let us know. Thanks
Replied By Terri E at 2008-03-03 11:05:48

Joyce, thanks for your inquiry. Go0 to the members backoffice, and under support, click on profile, and update it there. If you have any other concerns please let us know. Thanks
Replied By Terri E at 2008-03-03 11:05:43

Joyce, thanks for your inquiry. Go0 to the members backoffice, and under support, click on profile, and update it there. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-03-03 21:00:34

How do I update my downlines email and address?


InquiryId :  31076  InquiryType :  Magazines  DateAndTime :  2008-03-03 21:07:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:09:35

Hi,
We have forwarded the request to the concerned department and we will surely look into . Thank you for your suggestion .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 21:07:26

Can you also look into creating a magazine combo pack, such as 10 each of Your Business at Home and the DreamTrips? I want both, but may be forced to choose one or the other based on $$$. Thanks.


InquiryId :  31080  InquiryType :  Hotel  DateAndTime :  2008-03-03 21:35:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 22:01:50

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 21:35:44

Hello, we are looking for the Hotel Riu Sante Fe in Cabo San Lucas. It will not come up on the search engine. We are planning a trip for a wedding later in the year. Can you please tell me why we can not locate the hotel via the website?


InquiryId :  31081  InquiryType :  Billing  DateAndTime :  2008-03-03 21:56:00  Status :  Replied and Resolved
Replied By Karen O at 2008-03-03 12:22:20

If you wish to cancel your membership Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Customer submitted at 2008-03-03 21:56:00

How do I cancel my account?


InquiryId :  31086  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 22:23:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 22:02:42

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 22:23:33

I need to cancel one nite of my stay that I booked


InquiryId :  31087  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-03 22:26:17  Status :  Replied and Resolved
Replied By Sunny at 2008-03-03 20:38:16

Hi
Login to your .biz back office, click on \\\\\\\'Marketing\\\\\\\' tab and under that select \\\\\\\'Marketing assets\\\\\\\' where you can order business cards.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-03 20:37:50

Hi
Login to your .biz back office, click on \\\'Marketing\\\' tab and under that select \\\'Marketing assets\\\' where you can order business cards.
Thank you
Worldventures Team
Customer submitted at 2008-03-03 22:26:17

I need to order business cards- what are the amounts and prices?


InquiryId :  31088  InquiryType :  Dreamtrips  DateAndTime :  2008-03-03 22:28:02  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-04 07:17:05

You should contact the agent handling that Dreamtrip. Her name is Debby, and her email is: d.estill@worldventures.com
Customer submitted at 2008-03-03 22:28:02

I would like to book the Maya Riv. Spa at hacienda vista real for april 2008, but would like a room with 2 double beds; is that possible?


InquiryId :  31091  InquiryType :  Video Training  DateAndTime :  2008-03-03 22:37:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:13:32

Hi,
Please login to your dot biz site and click on the Training link and then select the Worldventures VT from the drop down menu .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 22:37:26

how do I log into the computer training for world ventures?


InquiryId :  31094  InquiryType :  Cancellation  DateAndTime :  2008-03-03 12:33:54  Status :  Replied and Resolved
Customer submitted at 2008-03-03 12:33:54

Jacqueling Omiat cust called in to cancel. adv she could not afford it anymore. 877380


InquiryId :  31099  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 23:05:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 22:04:21

Hi,
Please check the code BOG and try to give the search .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 23:05:08

How do I find the destination code for El Dorado Air port, Bogota,Colombia


InquiryId :  31100  InquiryType :  Existing Reservation  DateAndTime :  2008-03-03 23:05:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 22:04:53

Hi,
Please check BOG and try to give the search .

Thank You
WorldVentures Team

Customer submitted at 2008-03-03 23:05:41

How do I find the destination code for El Dorado Air port, Bogota,Colombia


InquiryId :  31101  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-03 23:07:10  Status :  Replied and Resolved
Replied By Sunny at 2008-03-03 20:25:44

hi
Please try logging into http://tzserenitytravel.worldventures.biz using member id# and password.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-03 20:25:08

hi
Please try logging into http://tzserenitytravel.worldventures.biz using member id# and password.
Thank you
Worldventures Team
Customer submitted at 2008-03-03 23:07:10

why isit that i cannot get in to my .biz backoffice


InquiryId :  31113  InquiryType :  Dreamtrips  DateAndTime :  2008-03-04 00:02:25  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-04 07:19:10

You can\\\'t make it all inclusive yourself. It is all inclusive only when specifically mentioned...for example, the Aruba Dreamtrip is all inclusive.
Customer submitted at 2008-03-04 00:02:25

Is there any way to make a Dreamtrip all inclusive (air and food)?


InquiryId :  31114  InquiryType :  Magazines  DateAndTime :  2008-03-04 00:02:51  Status :  Replied and Resolved
Replied By Sunny at 2008-03-03 20:47:22

Hi
Please try http://normatravel.worldventures.biz
Thank you
Worldventures Team
Replied By Sunny at 2008-03-03 20:46:25

Hi
Please try http://normatravel.worldventures.biz
Thank you
Worldventures Team
Customer submitted at 2008-03-04 00:02:51

Hello, my name is Norma, I\'m trying to go to my back offfice and it won\'t allow me


InquiryId :  31118  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-04 00:46:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:19:36

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 00:46:15

I\'m searching a vacation stay in Play del Carmen, Mexico for some friends of mine. They want to stay at the Riu Palace Riviera Maya. When I search on WV Powersearch I get a rate of $1738 for the four night of 6/25-29. I looked at Travelocity and their price is $1615.96 for the same stay. Can you tell me why that wasn\'t pulled up by Powersearch? Shouldn\'t I get more than one pricing option using Powersearch? Please let me know if I am doing this incorrectly. Thx.


InquiryId :  31125  InquiryType :  Magazines  DateAndTime :  2008-03-04 02:06:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 16:49:06

Hi,
Once you login to your dot biz site , go to the LTC link which is on the top just next to the Support link .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 07:44:25

I can not find LTC
Replied By Aruna A at 2008-03-03 21:21:46

Hi,
Please login to your dot biz site and go to LTC and then LTC home and go down the page and you can find the Agent letter of verification provided you have passed the LTC/RTA test . Please use this letter for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 02:06:56

How do I print my letter verifying that I am a travel agent. I have not received a card from the company yet


InquiryId :  31136  InquiryType :  New Reservation  DateAndTime :  2008-03-04 03:44:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:24:57

Hi,
Please go the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 03:44:31

My fiance and I are trying to find a honeymoon in Hawaii. We are planing on July 1st till July 8th or 9th. We enjoy nature and are looking for somewhere that is more about nature than city. Our budget for the flight and everything is about $2,500 or so. If you could give us some pointers that would be great.


InquiryId :  31137  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 03:55:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:32:22

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 02:39:45

It was a cruise, should I contact Carnival directly?
Replied By Aruna A at 2008-03-03 22:05:25

Hi,
If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 03:55:25

I need to change a birth date on an itinerary that goes to the Bahamas. My son Kyle was born in 1992 NOT 1990. Can you help?


InquiryId :  31144  InquiryType :  New Reservation  DateAndTime :  2008-03-04 04:19:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:25:23

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 04:19:49

Looking for Resort/ Hotel in the Santa Rosa, Ca area for the dates of 5/2/08 thur 5/7/08. Can you assit finding same?


InquiryId :  31150  InquiryType :  Travel Commissions  DateAndTime :  2008-03-04 04:37:04  Status :  Replied and Resolved
Replied By Angela H at 2008-03-04 07:52:11

Dear Steve, You will still receive a commission for this booking as long as it was deemed commissionable by the vendor. If you would like to go ahead and give me the confirmation number for this booking I will make sure you receive your due commission. The error with the bookings being done off the quick side is being worked on currently. Bookings done at the begining of Feb. are trackable on our end but they are still not appearing in your back office. WorldVentures hopes to have them filtering properly within the next few weeks. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-04 04:37:04

I used the Quick Reservations on trip for a couple and I have been told we will not see the commissions on our backoffice. Do we not get commissions if we use Quick Reservation and if so why not?


InquiryId :  31160  InquiryType :  New Reservation  DateAndTime :  2008-03-04 07:08:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-03 21:35:44

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 07:08:00

Carmen will you please call me Jesse referred me Mark


InquiryId :  31164  InquiryType :  Dot Com Site  DateAndTime :  2008-03-04 10:08:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:23:16

Hi,
Please use coolplaces.worldventures.biz and login with your member id 905846 and the correct password and you will be able to access.

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 10:08:07

Help. Can not seem to log on or don\'t see my web site. My member # is 905846.


InquiryId :  31166  InquiryType :  General Questions  DateAndTime :  2008-03-04 14:03:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:25:48

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 14:03:39

Would like to cancel my products order and receive a refund.


InquiryId :  31167  InquiryType :  Genealogy  DateAndTime :  2008-03-04 05:10:02  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-03-18 12:30:52

The reason why Pamela is showing as Doreen\\\\\\\'s personally sponsored is because it was done in Doreen\\\\\\\'s back office. We can not change the enrollment or claw back the commission because it was not a mistake on our end. The back office that anyone is enrolled in will automatically be the sponsor and enroller of the enrolled representative. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC
Replied By Lauren Lynne at 2008-03-18 12:30:17

The reason why Pamela is showing as Doreen\\\'s personally sponsored is because it was done in Doreen\\\'s back office. We can not change the enrollment or claw back the commission because it was not a mistake on our end. The back office that anyone is enrolled in will automatically be the sponsor and enroller of the enrolled representative. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC
Customer submitted at 2008-03-04 05:10:02

Director Carol Galchutt id 861149 signed up Pamela Miller id 921466 for DT only - Carol signed her up in the bo of Doreen Galchutt id 871134 - BUT in Pamela Millers customer sponser it identifies Carol Galchutt id 861149 as the sponser - Carol does not know how this occurred - she said she did not reference herself at all to the sign up = please call her regarding this issue with in the necessary time to fix the issue - customer said she may have gotten mixed up with numbers


InquiryId :  31171  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 15:59:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:33:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 15:59:22

we have a reservation at the Rio Hotel 3/5-3/9 request# GRP2eL17620A - the total fee paid was 844.91. We booked this months ago to plan for the annual convention and thought it would be a competitve rate by using PowerSearch. I went on the Rio site today and could book a room for $630 total. Can i cancel my reservation with WV and book with Rio - are there any penalties?


InquiryId :  31173  InquiryType :  Magazines  DateAndTime :  2008-03-04 16:20:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:27:10

Hi,
The sites are getting updated . All the information will be updated soon . Our technical team is working on it .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 16:20:51

I have had bookings in my website but they do not appear how do i fix this problem.


InquiryId :  31174  InquiryType :  Magazines  DateAndTime :  2008-03-04 16:27:54  Status :  Replied and Resolved
Replied By William J at 2008-03-05 12:26:45

I have placed a manual order for the magazines for you. The order wont be sent out though until after the nationals. There was an order sent out this past monday so if you recieve before next tuesday please call us and inform. Have a Great day and sorry for the inconvenience.
Customer submitted at 2008-03-04 16:27:54

I got an email on Feb 11th that the order should take 4 days. The order status is still \"pending\". It has been 22 days!!! My account was charged $198 immediately; where are my magazines, please?


InquiryId :  31176  InquiryType :  New Reservation  DateAndTime :  2008-03-04 16:43:09  Status :  Replied and Resolved
Replied By Nick at 2008-03-04 21:43:19

Hi,
Go .Com to your site and click on Flight tab on top right. Then select Multiple-Destination and give a search. I have checked from my end and it is working fine. Which browser are you using?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-04 21:42:45

Hi,
Go .Com to your site and click on Flight tab on top right. Then select Multiple-Destination and give a search. I have checked from my end and it is working fine. Which browser are you using?

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-04 16:43:09

I am trying to look up multi flight reservations and the site will not allow it. It is really frustrating. I want to check flights from Las Vegas to New York on April 20 or 21; New York to Savannah on April 24; Savannah to Las Vegas on April 27 or 28. It will only show round trip las vegas/new york. I am a World Venture rep and would like to be able to look this up myself.


InquiryId :  31178  InquiryType :  Billing  DateAndTime :  2008-03-04 16:48:18  Status :  Replied and Resolved
Customer submitted at 2008-03-04 16:48:18

I would like to discontinue my World Ventures monthly fees.


InquiryId :  31179  InquiryType :  Dot Com Site  DateAndTime :  2008-03-04 06:40:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:12:53

Hi,
It is showing your company name .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 06:40:46

name is not appearing on web,has occured over the last week


InquiryId :  31180  InquiryType :  Magazines  DateAndTime :  2008-03-04 16:56:43  Status :  Replied and Resolved
Replied By Nick at 2008-03-04 21:48:32

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-04 21:48:02

Hi,
Please give a search using the power search toolbar and submit your reservation request.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-04 16:56:43

I am interested in options for travel to the Czech Republic for August for two people. We like historical sites, museums, etc. If you have appropriate brochures, they may be sent to Edward Halperin MD MA 3022 Running Deer Circle Louisville KY 40241


InquiryId :  31181  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-04 06:42:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:16:20

Hi,
You need to relogin to access the Travel learning Center . Also ,please use Internet explorer as the site works best with IE .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 06:42:58

cannot access the Travel Learning Center, states he is unauthorized user


InquiryId :  31185  InquiryType :  Genealogy  DateAndTime :  2008-03-04 07:11:20  Status :  Replied and Resolved
Replied By Matthew T at 2008-03-18 11:52:35

I appologize for the inconvenience. The problem has been solved let us know if we can assist in any other way. 972-805-9600
Replied By Matthew T at 2008-03-18 11:51:58

I appologize for the inconvenience. The problem has been solved let us know if we can assist in any other way. 972-805-9600
Customer submitted at 2008-03-04 07:11:20

website will not allow member to access the account, states this is from day one of signing up


InquiryId :  31187  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-04 07:48:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:08:30

Hi,
Please check your website http://beyondyourdreams.worldventures.biz/ now . It is working.

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 07:48:00

cannot access web,states you have entered an non existing subdomain, uses beyondyourdreams


InquiryId :  31188  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 18:08:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:33:38

Hi,
Please initiate livechat with the travel department and cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 18:08:01

I want to add an excursion to my cruise. I do not have the number with me, as I am at work.


InquiryId :  31191  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 18:20:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:36:47

Hi,
Please give the Wv tracking number and we will resend the confirmation email .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 18:20:13

A booking was made on my website by me for a client.Customer has not recieved email confirmation with itinerary. How can I access this info to resend an itinerary to her.


InquiryId :  31192  InquiryType :  Travel-Cruise  DateAndTime :  2008-03-04 08:07:09  Status :  Replied and Resolved
Customer submitted at 2008-03-04 08:07:09

member misplaced vaucher she won from drawing when she signed on with wv. She would like to see if she can get another one issued. This was for a Royal Caribbean cruise.


InquiryId :  31196  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 18:32:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:37:10

Hi,
Please initiate livechat with the travel department and a travel agent will assist you

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 18:32:01

I would like to cancel my vacation. My request number is GRPIP213430G.


InquiryId :  31202  InquiryType :  Genealogy  DateAndTime :  2008-03-04 08:51:38  Status :  Replied and Unresolved
Replied By RichardJ at 2008-03-19 07:48:29

Lauren, We have tested your website and we were able to view all your reports in the Back Office. Your PC if not a MAC needs to have pop-up blocker turned off, accept all cookies, use Internet Explorer 7 and have the latest adobe flash. If you are still having PC issues please contact Client Services at 972.805.9600 and ask for Tech Support. Thanks, WV
Customer submitted at 2008-03-04 08:51:38

member cannot click on links in web, would like to see history on payments and products purchased, cannot view


InquiryId :  31210  InquiryType :  New Reservation  DateAndTime :  2008-03-04 20:12:59  Status :  Replied and Resolved
Replied By Nick at 2008-03-04 17:52:43

Hi,
please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-04 17:52:13

Hi,
please check if your pop up blocker is turned on, if yes, then please turn it off, as it will open in a new screen.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-04 20:12:59

when i click book it...the new window does not come up


InquiryId :  31211  InquiryType :  Travel Commissions  DateAndTime :  2008-03-04 20:13:05  Status :  Replied and Resolved
Replied By Angela H at 2008-03-12 13:20:21

Dear Donald, If you could please provide me with the confirmation numbers and passenger names for these bookings I will make sure you receive your due commissions. Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process there have been a few errors with these bookings filtering into our systems. We have been working on this and are now able to track these commissions through the statments from the vendor as of Feb. If these bookings were done before Feb. I will need passenger names, confirmation numbers and dates of travel. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-04 20:13:05

I\'ve booked a trip to Denver on my website and have seen nothing for commissions. A couple of other people have used my website also. I\'ve seen nothing.When I signed up I was told that I\'d make commissions off my website , just not residual commissions until I could sing up six more people.


InquiryId :  31214  InquiryType :  Group Reservation  DateAndTime :  2008-03-04 20:54:42  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:46:14

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-04 20:54:42

I have a party of seven who are interested in going to Fort Lauderdale June 18-24. Q: Is there a age restriction for the hotels?


InquiryId :  31215  InquiryType :  Group Reservation  DateAndTime :  2008-03-04 21:18:35  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:46:33

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-04 21:18:35

Interested in booking a trip for a family of 17 people...give or take a couple. We want to go to Waikiki from May 28th thru Jun 4th leaving from Los Angeles. Also some of the family is coming from Nebraska (6). I was given a number to call 1800-657-4874, but it is no longer in service.


InquiryId :  31217  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 22:13:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:38:37

Hi,
Please initiate livechat with the travel department and a dreamtrips agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 22:13:54

Hi -- I booked a dream trip on 2/27 for Atlantis -- Bahamas -- today I received an email saying the credit card was declined -- so I believe there is some mistake -- however, I don\'t feel comfortable giving credit card info to this person that emailed me with all the fraud etc. there is only a fax number and email address which is Phyllis Head -- fax 972-985-6886 and email pa.head@worldventures.com -- is there somebody that I can talk to on the phone to straighten this out with? kathy


InquiryId :  31218  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 22:23:33  Status :  Replied and Resolved
Replied By David M at 2008-03-07 06:58:39

I am unable to find an account under Debby Colon. I have several accounts under last name Colon. Would there be a different first name?
Customer submitted at 2008-03-04 22:23:33

I\'m new to World Ventures and have yet to receive an email with my login/password information. Please can someone assist? Thank you.


InquiryId :  31223  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 22:49:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:44:19

Hi,
Please login to your dot biz site and submit the payment update form .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 22:49:03

i want to make a payment with my credit card by the system is down.


InquiryId :  31225  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 23:00:03  Status :  Replied and Resolved
Customer submitted at 2008-03-04 23:00:03

It would be great if you could donate something for our auction. I would personally like to invite you to attend a Newnan Rotary Club/Coweta CASA golf tournament. Tue. April 1, 2008 - Orchard Hills Golf Course, Newnan There are many ways in which you can help or lend your support Sign up through the attached golf sign-up sheet Register on-line through Miracle Golf Concepts (brochure attached) Donate an item to auction or to place in goody bags Make a monetary donation As you may or may not know Coweta CASA is a local non-profit organization that advocates for children that have been removed from their homes because, for one reason or the other their caretakers could not or were not providing reasonable care for their children. · These children are local children from Coweta County · They may have been neglected or abused in a variety of ways. · After removal from their homes, they live in unfamiliar surroundings, sometimes with people they don’t know · They are sometimes separated and living away from their siblings · They sometimes change schools frequently · They sometimes have many different DFCS case managers Coweta CASA recruits and trains local community volunteers to advocate for these children that need so much. After training, volunteers are sworn in by Coweta County Juvenile Court Judge, Joseph MacNabb. Volunteers are assigned a case and given a court order that allows them access to pertinent information in which they then can advocate for the needs of these children. The most important part of this process is that these volunteers remain on the same case with the same children until the case comes to some kind of permanent conclusion. The children return to their parents Live with relatives Adopted Or some other kind of acceptable living arrangement These children come to know our volunteers as people they can trust call and count on. Our volunteers advocate for things such as appropriate education, dental, medical, and psychological as well as making sure visitation, and family connections don’t fall through the cracks. These children are Coweta’s Children that have already been dealt a tough hand. It is sad they go through this process at all but as a community we can make the process easier for them. Please consider becoming a CASA volunteer, making a donation to CASA, playing in our golf tournament or at the very least forwarding this e-mail onto your contacts. For additional information you can visit our website at www.cowetacasa.org Thank you in advance for all your support Sherie Pepper Coweta CASA 61 Hospital Road Newnan, GA 30263 770-253-0046


InquiryId :  31232  InquiryType :  Existing Reservation  DateAndTime :  2008-03-04 23:52:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:45:35

Hi,
Please contact the airline directly if you want to hold .

Thank You
WorldVentures Team

Customer submitted at 2008-03-04 23:52:12

I have to make airline reservations can this be held for 24 hrs? thanks


InquiryId :  31237  InquiryType :  Magazines  DateAndTime :  2008-03-05 00:32:31  Status :  Replied and Resolved
Replied By Nick at 2008-03-04 16:51:14

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-04 16:50:41

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-05 00:32:31

This morning I made an inquiry concerning my magazine shipment and I decided to check my dashboard to see if anything had been updated, and there is NOTHING in my dashboard, nor is there any record of my inquiry this morning, and since there is no live chat available for this question, I am sending another inquiry.


InquiryId :  31238  InquiryType :  Existing Reservation  DateAndTime :  2008-03-05 00:38:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:46:04

Hi,
If it is an air booking, please contact airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 00:38:34

I need a confirmation and itenerary for my recent booking please.


InquiryId :  31240  InquiryType :  New Reservation  DateAndTime :  2008-03-05 00:59:36  Status :  Replied and Resolved
Replied By Nick at 2008-03-04 16:46:43

Hi,
Please get connected to live chat by selecting Travel Department you and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-04 16:46:01

Hi,
Please get connected to live chat by selecting Travel Department you and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-04 16:45:49

Hi,
Please get connected to live chat by selecting Travel Department you and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-05 00:59:36

a trip to vegas shows on my screen to the luxor at $260.01* I want to create a trip for someone and this looked like what he\'d want. However, I can\'t really look into it, book it or anything. All it shows are the days that the deal is available. What is this money for (flight, hotel, car, individually or all three for the listing prices? How can I book this up for him?


InquiryId :  31243  InquiryType :  Existing Reservation  DateAndTime :  2008-03-05 01:13:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:47:04

Hi,
Please go to www.worldventures.com to find more details about it .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 01:13:53

Hi, I found your company on google. I have never heard of it before and have several questions about the business. As I have not been refered by anyone I am having trouble finding someone to help me. Thank you


InquiryId :  31249  InquiryType :  Existing Reservation  DateAndTime :  2008-03-05 02:48:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:47:37

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 02:48:59

I am not sure if my request went thru, i never got a confirmation number for our cruise


InquiryId :  31255  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-05 03:17:44  Status :  Replied and Resolved
Replied By Nick at 2008-03-04 18:29:47

Hi,
You can give a search and check weather you are getting the search result or not.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-04 18:29:16

Hi,
You can give a search and check weather you are getting the search result or not.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-05 03:17:44

Hi, this is probably a silly question,i downloaded the toolbar, how do i know that is working? thank you Giovanni


InquiryId :  31256  InquiryType :  New Reservation  DateAndTime :  2008-03-05 03:25:31  Status :  Replied and Resolved
Replied By Nick at 2008-03-04 18:23:06

Hi,
Which ticket you would like to buy?

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-04 18:22:08

Hi,
Which ticket you would like to buy?

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-05 03:25:31

I WANT TO BUY MY TICKETT, BUT THE SYSTEM DID ALLOWE ME TO CHOOSE.


InquiryId :  31257  InquiryType :  Billing  DateAndTime :  2008-03-05 03:25:49  Status :  Replied and Resolved
Customer submitted at 2008-03-05 03:25:49

I am looking to discontinue my membership and cease monthly drafts on my checking account immediately. My membership ID is #865757 Thank you! Ben Zetsche


InquiryId :  31260  InquiryType :  Flight  DateAndTime :  2008-03-05 03:36:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-04 18:48:47

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 03:36:09

seattle to Venice, ItaliMaech 21 Returning April 7, 2008 Need one room in verona April 3 to 7.


InquiryId :  31261  InquiryType :  New Reservation  DateAndTime :  2008-03-05 03:38:26  Status :  Replied and Resolved
Replied By Nick at 2008-03-04 18:02:45

Hi,
Go to your .Com site and click on FLIGHT tab on top right. Select Multi-Destination and you will get the option to book for multiple destination.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-04 18:01:57

Hi,
Go to your .Com site and click on FLIGHT tab on top right. Select Multi-Destination and you will get the option to book for multiple destination.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-05 03:38:26

this is my second e-mail and no one has answered the first one. why can\'t i make reservation to multi cities. i have tried and it only picks up the first two cities and gives me fares for a round trip ticket? it is very frustrating. how can i refer if this is not going to work. i really would like to speak to a live person.


InquiryId :  31262  InquiryType :  Billing  DateAndTime :  2008-03-05 03:42:44  Status :  Replied and Resolved
Replied By Terri E at 2008-03-05 06:11:08

Emelyne, thanks for your inquiry. Your account has been cancelled per your request. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-03-05 03:42:44

PLEASE CANCEL MY MEMBERSHIP EFFECTIVE IMMEDIATELY. THANK YOU.


InquiryId :  31269  InquiryType :  Existing Reservation  DateAndTime :  2008-03-05 05:53:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 17:24:40

Hi,
Please send photo to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 05:53:55

I am a new rep and have tried several times to upload my photo. It will not accept the photo. Also when I log into my site there is anoother picture of someone else on my site. Please let me know how to proceed


InquiryId :  31272  InquiryType :  Magazines  DateAndTime :  2008-03-05 06:25:49  Status :  Replied and Resolved
Customer submitted at 2008-03-05 06:25:49

I ordered a subscription of the Home Based magazines almost one month ago and I haven\'t received anything... could you please help me? I have asked the twins to help me and so far haven\'t heard anything either... If this is not your area, please forward a correct phone number or e-mail address. Thank you.


InquiryId :  31277  InquiryType :  Existing Reservation  DateAndTime :  2008-03-05 08:03:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 17:25:09

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 08:03:09

I made a reservation for a car with Enterprize for Mar 15,-Mar 22, 2008 in Shreveport. I was suppose to make it for Dallas, TX. Trip ID is:480654639577 I would like to cancel reservation for Shreveport, LA and reserve a car in Dallas, TX


InquiryId :  31288  InquiryType :  Dreamtrips  DateAndTime :  2008-03-05 17:02:12  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-12 05:33:09

You will need to book your own air to and from Kona International Airport (KOA).
Customer submitted at 2008-03-05 17:02:12

What airport do you suggest one fly into for the August Hawaii trip


InquiryId :  31291  InquiryType :  Genealogy  DateAndTime :  2008-03-05 07:11:03  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-03-18 12:42:08

There is only two people that you have personally sponsored have any issues. Marjorie Lawrence 911714, which is inactive because we have not received a payment since 11/30/07 and Bulldog Small Engine that is canceled. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Replied By Lauren Lynne at 2008-03-18 12:41:59

There is only two people that you have personally sponsored have any issues. Marjorie Lawrence 911714, which is inactive because we have not received a payment since 11/30/07 and Bulldog Small Engine that is canceled. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-03-05 07:11:03

member would like to know why his downline is inactive,919620. If someone could explain the process of status he would appreciate it since he is having so many issues signing up members.


InquiryId :  31298  InquiryType :  Flight  DateAndTime :  2008-03-05 18:09:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 17:25:49

Hi,
Since it is an air reservation, please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 18:09:58

I am an RTA and booked flight reservations through my site. My trip ID is 738090756572. I clicked on the E-mail I was sent for my E-tickets but they will not print. I would like to have these so I won\'t have to check in with Delta. What can be done?


InquiryId :  31301  InquiryType :  Billing  DateAndTime :  2008-03-05 18:22:05  Status :  Replied and Resolved
Customer submitted at 2008-03-05 18:22:05

I would like to cancel my account


InquiryId :  31306  InquiryType :  Travel Commissions  DateAndTime :  2008-03-05 18:35:33  Status :  Replied and Resolved
Replied By Angela H at 2008-03-12 14:01:10

Dear Allen, If you could please fax me a copy of the email confirmations and I will make sure you receive your due commissions. Our fax number is 972-767-4382 and please put your ID number on it. THank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-05 18:35:33

Where are all the bookings I\'ve done over the past three months, since I signed up in November, 2007? Don\'t we get paid for hotel stays and car rentals? How long does it take to get paid? Thank you. Allen Payton


InquiryId :  31312  InquiryType :  Flight  DateAndTime :  2008-03-05 19:12:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 17:28:16

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 19:12:52

why when searching for a flight it shows direct(0stops) and then shows lay overs


InquiryId :  31317  InquiryType :  Travel Commissions  DateAndTime :  2008-03-05 19:51:37  Status :  Replied and Resolved
Replied By Angela H at 2008-03-13 11:27:42

Dear Misty, You currently show one booking from your .com site. KV51434JL hotel 10/24/2006. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-05 19:51:37

I would like to querie my travel commissions submitted from our dot com site.


InquiryId :  31318  InquiryType :  Flight  DateAndTime :  2008-03-05 19:59:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 17:30:13

Hi,
Since it is an air reservation , please contact the airlines directly to reconfirm .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 19:59:12

Hazel, Found your sight but I am a little confused. I am typing in leaving Wichita June 25 and going to Munich and then returning to Wichita on July 5th. The problem I encounter is that some of the flights listed feature only going for about 1066.00 and then the next page shows coming and going for about 1300.00. I am confused about which price and which to choose. Also, is the price with the fees and taxes? Let me know. Thanks, Cindy


InquiryId :  31323  InquiryType :  Existing Reservation  DateAndTime :  2008-03-05 20:29:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 17:32:56

Hi,
The credit card did not go through and the order has failed to regenerate . Please submit the payment update form through your back office.

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 20:29:32

Why is my position inactive?


InquiryId :  31325  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-05 20:55:18  Status :  Replied and Resolved
Replied By Nick at 2008-03-05 18:05:01

Hi,
I need your member ID nunber to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-05 18:04:56

Hi,
I need your member ID nunber to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-05 18:04:55

Hi,
I need your member ID nunber to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-05 18:04:18

Hi,
I need your member ID nunber to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-05 20:55:18

Have not received my dream trip card.


InquiryId :  31332  InquiryType :  Travel Commissions  DateAndTime :  2008-03-05 21:58:37  Status :  Replied and Resolved
Replied By Angela H at 2008-03-13 11:35:10

Dear Karyn, This commission has been located and it will be paid out within the next two weeks. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-05 21:58:37

Still waiting on a travel commission from September on confirmation number WTt762578940 under hotel confirmation number 83404021 booked by me for my husband Scott Stephens at the Courtyard marriot Suwanee.


InquiryId :  31335  InquiryType :  Group Reservation  DateAndTime :  2008-03-05 22:19:24  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:50:05

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-05 22:19:24

Trips for 20 people. From Detroit (DTW) to Cancun April 24 return April 28. Plan on staying at Riu Cancun, all inclusive. Please call with group rate. My phone number is 330-418-6026 and need an answer asap. Thanks


InquiryId :  31342  InquiryType :  Flight  DateAndTime :  2008-03-05 23:37:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 17:36:35

Hi,
Since it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-05 23:37:28

I booked a flight, and I lost my Tracking I.D. and It doesnt say that i was charged for my flight.


InquiryId :  31343  InquiryType :  Cancellation  DateAndTime :  2008-03-05 13:25:30  Status :  Replied and Resolved
Customer submitted at 2008-03-05 13:25:30

Michele Bautitsa says she is working two jobs and no longer has time for her acct.


InquiryId :  31346  InquiryType :  Dreamtrips  DateAndTime :  2008-03-05 23:57:45  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-12 06:16:37

A member has to go on the trip. If your daughter is not a member, she can\\\'t go by herself.
Customer submitted at 2008-03-05 23:57:45

If I own the membership, can my 20 year old daughter go on a trip by herself?


InquiryId :  31348  InquiryType :  New Reservation  DateAndTime :  2008-03-06 00:04:42  Status :  Replied and Resolved
Replied By Nick at 2008-03-05 18:31:40

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-05 18:31:10

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-06 00:04:42

I am trying to make a reserv. but having difficulty getting the flight we want. I found the flight before that we want but when logging onto the blue tab powersearch I was able to get the room type we want but not the flight we want. How do I get the two to come together? TIA


InquiryId :  31349  InquiryType :  New Reservation  DateAndTime :  2008-03-06 00:04:53  Status :  Replied and Resolved
Replied By Nick at 2008-03-05 18:33:45

Hi,
Please delete cookies and check again and also use internet explorer only to give the search.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-05 18:33:12

Hi,
Please delete cookies and check again and also use internet explorer only to give the search.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-06 00:04:53

I am trying to do a car rental search and it freezes on the \"searching\" part.


InquiryId :  31352  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-06 00:48:24  Status :  Replied and Resolved
Replied By Nick at 2008-03-05 18:37:15

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-05 18:37:05

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-05 18:36:32

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-06 00:48:24

How do I cancel my Dream Trips membership?


InquiryId :  31360  InquiryType :  Billing  DateAndTime :  2008-03-05 15:49:36  Status :  Replied and Resolved
Replied By Karen O at 2008-03-06 06:55:40

We show no record of any cancellation attempt on this account prior to this request, therefore we are unable to offer a refund on this account. We also show an account in your name, but with a business name of Coastside Tile, 850462. I am not sure if this is your account or not. If this needs to be cancelled as well please let us know.
Replied By Karen O at 2008-03-06 06:54:52

We show no record of any cancellation attempt on this account prior to this request, therefore we are unable to offer a refund on this account. We also show an account in your name, but with a business name of Coastside Tile, 850462. I am not sure if this is your account or not. If this needs to be cancelled as well please let us know.
Customer submitted at 2008-03-05 15:49:36

Michael Madsen said he cancelled his account but has been billed since august for the last 7months, and requested a refund of his 399.99 which he never got as well, please help him with this matter.


InquiryId :  31361  InquiryType :  Existing Reservation  DateAndTime :  2008-03-06 02:07:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 17:38:09

Hi,
Please initiate livechat with the travel department as the hotel is not available . The travel agent will assist you further.

Thank You
WorldVentures Team

Customer submitted at 2008-03-06 02:07:00

Hi I was just wondering why I had not recieved a confirmation number. The email i recieved last night after I booked said I would recieve a confirmation shortly.


InquiryId :  31362  InquiryType :  Existing Reservation  DateAndTime :  2008-03-06 02:24:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-05 17:38:44

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-06 02:24:49

what is the mph on this economy car? What car is the highest mph?


InquiryId :  31363  InquiryType :  New Reservation  DateAndTime :  2008-03-06 02:39:43  Status :  Replied and Resolved
Replied By Nick at 2008-03-05 18:50:07

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-05 18:49:35

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-06 02:39:43

I am with WV and am trying to book a trip for my father\'s friend. He is 81, would like to fly from Geneva, Switzerland to Miami, FL March 27th on Business Class. He would like to have his ticket open ended because he is not sure how long he wants to stay. He would like to stay at THE BILTMORE HOTEL in a Suite in Coral Gables, FL. How can I do this for him? I don\'t know how to specify 1st Class, Biz Class, Economy for the airline and I want to know if its possible for him to purchase a vacation package from another country. Pls help me figure this out. Much appreciated, Chelsea


InquiryId :  31365  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-06 03:25:14  Status :  Replied and Resolved
Replied By Nick at 2008-03-05 18:57:07

Hi,
We have stopped issuing RTA card since Nov 31st. Instead of that you can print the Agent Verification Letter in which our IATA number is mentioned.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-05 18:56:24

Hi,
We have stopped issuing RTA card since Nov 31st. Instead of that you can print the Agent Verification Letter in which our IATA number is mentioned.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-06 03:25:14

My official ID card expired in 8/07 and i was just wondering what i need to do to get another one and what to do in the mean time if i need to check in a hotel or something til the new comes?


InquiryId :  31374  InquiryType :  Travel Commissions  DateAndTime :  2008-03-06 05:00:36  Status :  Replied and Resolved
Replied By Angela H at 2008-03-14 05:33:27

Dear David, Travel commissions works as follows: WorldVentures receives anywhere from 5-10% commissions of the base price from a booking. This does not include taxes, port fees, gratuities, ect. From the amount of commission WorldVentures receive you get 50%. Say WorldVentures receives a $100 commission, you will receive $50. There is a $10 booking fee for airlines mainly because there is no commission received from airfare. As for the $5 booking fees those are charged for the convience of booking through our site. All travel agencies do charge a booking fee. I hope this has been helpful and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-03-06 05:00:36

I would like a break down of the travel commisions. I need examples. Do I only receive 30% off the travel commision? for example if the travel commision is $100 I would only receive $30? In addition can you explain booking fees? What would make a booking fee $10.00 or $5.00? I saw that if there is a booking fee of $10.00 I would only recieve $2.00? It seems like the business is geared towards obtaining profit from getting people into the business more then the services. It was my understanding that when you have a business, your profits mainly come from the services you offer, not by how many employees you have? It seems as if worldventures will become very wealthy at this type of business but the LTC\'s will only succeed if they get world ventures more LTC and dream trip members. I know of your example that you compare the marketing plan with sprints refer a friend and get $25 however we all do not have to pay sprint a monthly membership fee, although we do pay for using the sprint service. Dont get me wrong, this worldventures business is a pretty good marketing plan however i think a higher travel commisions and membership commisions is very much possible based on the profits you will be receiving from having an immense number of LTC\'s and DreamTrip members.


InquiryId :  31375  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-06 05:39:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-06 18:42:36

Hi,
Please go to judystringham.worldventures.biz and judystringham.worldventures.com and login . It is working.

Thank You
WorldVentures Team

Customer submitted at 2008-03-06 05:39:49

Hi! When I go to my dot com website and try to go into the RCI vacation area the system kicks me out and says \" web site may not be available.\" When I try to go to the dot biz website it kicks me to a screen where I type in my web address and it tells me that I have a \"non existing subdomain.\" Help...I\'m getting bruises with all this kicking me out of the areas I\'m trying to get to. Can you help me? Thanks. Judy


InquiryId :  31377  InquiryType :  Reactivation  DateAndTime :  2008-03-06 06:01:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-06 18:45:35

Hi,
Your sites are http://jobyweeks.worldventures.biz/ and https://www.world-venture.com/. Please login with your member id 852571 and the correct password. Please reconfirm your SSN and the mailing address if you do not have the password.

Thank You
WorldVentures Team

Customer submitted at 2008-03-06 06:01:20

My name is Joby Weeks Manna Ministries I cant remember my user ID and password. My email address is jobyweeks@aol.com Id love to be able to log in and get familiar with what you guys are doing. aloha


InquiryId :  31378  InquiryType :  Magazines  DateAndTime :  2008-03-06 06:04:27  Status :  Replied and Resolved
Customer submitted at 2008-03-06 06:04:27

I ordered the Dreamtrips and Your Business at Home magazines, but have not yet received them. Could you please let me know when to expect these?


InquiryId :  31390  InquiryType :  Magazines  DateAndTime :  2008-03-06 16:19:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-06 18:53:34

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-06 16:19:00

This hotel is listed as Panama City Florida but the address is somewhere in california??? exh0_22519 Quality Inn Beach Front (Efficiency 2 Doubles Non Smoking Kitchen) (Tax not included) Panama City Beach, FL Rating: 2.0 More deals for this hotel [ exh ]


InquiryId :  31393  InquiryType :  Commissions  DateAndTime :  2008-03-06 07:02:53  Status :  Replied and Resolved
Replied By RichardJ at 2008-03-19 08:04:11

Please send us the check back to the corporate office at: 4975 Preston Park Blvd, Suite 550, Plano Texas 75093. Attn: A/P Once we receive the check we will be able to reissue another one. Thanks WV
Customer submitted at 2008-03-06 07:02:53

check for refund on account from Oct 39.94 was lost, and recently found but now is expired, would like reissued.


InquiryId :  31396  InquiryType :  Group Reservation  DateAndTime :  2008-03-06 18:37:51  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:50:35

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-06 18:37:51

Can not book more than one room at a time, on the web page. I need 30 rooms in Quincy, IL for a week. No one could tell me anthing to do with customer support over the phone. My contact # (615) 218-6872. please call asap Thanks, Chad Warren


InquiryId :  31398  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-06 18:45:20  Status :  Replied and Resolved
Replied By Nick at 2008-03-06 17:31:41

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Marketing Assets Link. Click on I Accept button at the bottom of the page. In the next page you can order for Business Cards.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-06 17:30:50

Hi,
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on MARKETING--->Marketing Assets Link. Click on I Accept button at the bottom of the page. In the next page you can order for Business Cards.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-06 18:45:20

how do I order my business cards? please e-mail me at jmorado@bellsouth.net


InquiryId :  31399  InquiryType :  Video Training  DateAndTime :  2008-03-06 18:47:21  Status :  Replied and Resolved
Replied By Nick at 2008-03-06 17:35:24

Hi,
There is some glitch. Our technical team is working on it. It will be corrected soon.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-06 17:34:39

Hi,
There is some glitch. Our technical team is working on it. It will be corrected soon.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-06 18:47:21

I am unable to log into the video training in order to at level I and etc.


InquiryId :  31405  InquiryType :  New Reservation  DateAndTime :  2008-03-06 20:20:27  Status :  Replied and Resolved
Customer submitted at 2008-03-06 20:20:27

Hello


InquiryId :  31411  InquiryType :  New Reservation  DateAndTime :  2008-03-06 21:49:34  Status :  Replied and Resolved
Replied By Nick at 2008-03-06 17:24:29

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-06 17:23:56

Hi,
Please get connected to live chat by selecting Travel Department and our agent will assist you further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-06 21:49:34

03/01/2008 i was helping couple plan honymoon trip. they were attempting to book the trip and they had trouble with ccard information...they call customer service and had no luck..they called and tried again with no luck..then they were able to book the same arragements with another travel company and use the same ccard w/o any problems...that was a $4200+ booking that i missed...this is not the first time i\'ve had problems with the site...please have someone call and leave message on how to reture call if i don\'t catch their call...thank you.314.591.4070


InquiryId :  31415  InquiryType :  Billing  DateAndTime :  2008-03-06 22:20:22  Status :  Replied and Unresolved
Replied By RichardJ at 2008-03-07 12:00:30

Mr. Rodgers thank you for your inquiry but your account was cancelld back in aug of 07 you accoount doesnt reflect any billing in dec,jan,feb if your credit card records reflects charges we will refund any charges
Replied By RichardJ at 2008-03-07 12:00:17

Mr. Rodgers thank you for your inquiry but your account was cancelld back in aug of 07 you accoount doesnt reflect any billing in dec,jan,feb if your credit card records reflects charges we will refund any charges
Replied By RichardJ at 2008-03-07 06:03:10

Mr. Rodgers thank you for your inquiry but your account was cancelld back in aug of 07 you accoount doesnt reflect any billing in dec,jan,feb if your credit card records reflects charges we will refund any charges
Customer submitted at 2008-03-06 22:20:22

Hello sir/madm: Member : 879570 I have contacted your company for the past two months ,and have not gotton back a response. Please refrain from charging my credit card any further. Also please recredit Dec, Jan & Feb amounts. If I don\'t hear from you by friday, I shall have to notify the credit card company. Thanks for your time


InquiryId :  31420  InquiryType :  Flight  DateAndTime :  2008-03-07 00:02:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-06 18:50:45

Hi,
Please use the powersearch on the travel site to get the best deals .

Thank You
WorldVentures Team

Customer submitted at 2008-03-07 00:02:17

Looking at the Hawaii Dreamtrip in august. What is the best price I can get on airfare through World Ventures?


InquiryId :  31423  InquiryType :  New Reservation  DateAndTime :  2008-03-07 00:38:37  Status :  Replied and Resolved
Replied By Nick at 2008-03-06 17:07:43

Hi,
You cannot override that.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-06 17:07:33

Hi,
You cannot override that.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-03-06 17:07:32

Hi,
You cannot override that.

Thanking you.
WorldVentures Team

Customer submitted at 2008-03-07 00:38:37

Whhat should I do if the passenger is not the cardholder. How can I override that?


InquiryId :  31425  InquiryType :  Existing Reservation  DateAndTime :  2008-03-07 01:03:28  Status :  Replied and Resolved
Replied By Terri E at 2008-03-07 12:32:22

Tanya, where did you win the trip, and what Sponsor offered it?
Customer submitted at 2008-03-07 01:03:28

hi i won a trip last year and was told that i had a year to recieve it. I was wondering can i take it in july of this year for my anniversary. I won the trip at DreamNails and my name is Tanya Williams


InquiryId :  31427  InquiryType :  Travel Commissions  DateAndTime :  2008-03-07 01:08:43  Status :  Replied and Resolved
Replied By Angela H at 2008-03-14 05:24:10

Dear Chad, If you could please provide me with your ID number I would be glad to look into your travel commissions for you. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-03-07 01:08:43

When and how do I receive my travel commissions. Please let me know the specific date the check will be cut. Thank You, Chad Orthaus


InquiryId :  31437  InquiryType :  Billing  DateAndTime :  2008-03-07 02:42:50  Status :  Replied and Resolved
Replied By David M at 2008-03-07 08:05:55

Please call Worldventures customer service at 972-805-9600 to change your bank acct. For security reasons, we do not advise sending this via email.
Customer submitted at 2008-03-07 02:42:50

i have a new bank account Number


InquiryId :  31443  InquiryType :  Travel Commissions  DateAndTime :  2008-03-07 04:05:47  Status :  Replied and Resolved
Replied By Angela H at 2008-03-13 12:06:02

Dear Marcella, Please fax me a copy of the email confirmation and I will make sure you receive your due commission. Our fax number is 972-767-4382 and please put your name and ID number on it. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-07 04:05:47

My friend booked a cruise on my website for the ending of March and I do not see it on my back office?


InquiryId :  31445  InquiryType :  Existing Reservation  DateAndTime :  2008-03-07 04:30:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-06 18:51:46

Hi,
Since it is a flight reservation, please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-07 04:30:01

I reserved a flight under san jose. Your confirmation itinerary did not specify that it was san jose california. We need to go to San Jose Del Cabo on Sunday March 9th!! What can you do to help me with this?


InquiryId :  31451  InquiryType :  Existing Reservation  DateAndTime :  2008-03-07 15:12:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 20:15:32

Hi,
Please try to give a general search through powersearch or quick search and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-07 15:12:51

Can\'t seem to find hotel that was available in Hershey, PA


InquiryId :  31453  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-07 15:45:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 17:55:10

Hi,
Please use http://kjirstenfuller.worldventures.biz/ and try .

Thank You
WorldVentures Team

Customer submitted at 2008-03-07 15:45:44

I can not seem to log in. I thought my username is kjtrips. Any help I can get as to how to log into my account would be great.


InquiryId :  31456  InquiryType :  New Reservation  DateAndTime :  2008-03-07 16:46:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 19:00:17

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-07 16:46:56

I would like to book travel at the Patricia Grand Hotel in Myrtle Beach, SC. For the following days: 5-21/2008-5/25/2008. The site at this time is experiencing some technical difficulties. Could you provide me with an estimate via email with the results.


InquiryId :  31463  InquiryType :  Travel Services- Group Reservations  DateAndTime :  2008-03-07 19:23:20  Status :  Replied and Resolved
Customer submitted at 2008-03-07 19:23:20

We are one of the largest consolidators of accommodations worldwide for individual and group travel. We would like to explore th possibility of partnership.


InquiryId :  31464  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-07 19:52:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 19:30:53

Hi,
Please use JarrodZembower.worldventures.biz and try to login .

Thank You
WorldVentures Team

Customer submitted at 2008-03-07 19:52:01

cannot log into my .biz website, when typed in the search field, it says this subdomain does not exist.


InquiryId :  31468  InquiryType :  General Questions  DateAndTime :  2008-03-07 21:53:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 19:32:16

Hi,
RTA cards are no longer issued . Please use the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-03-07 21:53:33

I am trying to find out about my order on magazine placed 2-17-2008. Have not received. also want to find ut about uploading picture for RTA card


InquiryId :  31473  InquiryType :  Flight  DateAndTime :  2008-03-07 22:46:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 20:17:27

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-07 22:46:29

to change dates (different months) it only goes up to May and when you want to change the date the calendar is on top of the perferred time so it wont let you change months


InquiryId :  31477  InquiryType :  Group Reservation  DateAndTime :  2008-03-07 23:33:32  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:51:24

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-07 23:33:32

Looking to book 10 tickets from Atl to SFO leaving early AM on May 2, 2008 returning Late on May 4, 2008. Would preferr no more than 1 stop if any at all.


InquiryId :  31486  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-08 01:04:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 19:20:48

Hi,
Please delete cookies and temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 01:04:51

I am attempting to do a search for pricing of a round trip flight and all it keeps showing me is one way pricing. I have refreshed the page multiple times, logged out and logged back in and the same thing every time. Please respond promptly as I need to make some reservations.


InquiryId :  31488  InquiryType :  Existing Reservation  DateAndTime :  2008-03-08 01:22:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 20:20:39

Hi,
Do you want air and car reservation ? Please go to the travel site and use powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 01:22:02

questions on adding a shuttle to and from airport and seating together on planes.


InquiryId :  31491  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-08 01:56:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 19:21:10

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 01:56:28

I am not able to see the return trip phase of a roundtrip flight so that I can choose times to be able to book the flight


InquiryId :  31492  InquiryType :  Billing  DateAndTime :  2008-03-08 01:59:05  Status :  In Progress
Customer submitted at 2008-03-12 17:19:30

Karen, The account was listed under...Kenneth Colman...(last name spelled wrong when setting up the account). My credit card# is 4802650010032914...visa. I spoke with cust. service on Saturday and requested cancellation. But I would still like to be reimbursed for the double charges. cell# 937-520-3305
Replied By Karen O at 2008-03-12 08:37:03

I am unable to locate your account by name. Please provide your id number and or credit card number being charged.
Replied By Karen O at 2008-03-12 08:36:39

I am unable to locate your account by name. Please provide your id number and or credit card number being charged.
Customer submitted at 2008-03-08 01:59:05

I am getting billed twice every month. I should only be getting billed once a month. Please reimburse the difference.


InquiryId :  31494  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-08 02:51:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 22:31:51

Hi,
Our technical team is still updating . The powersearch toolbar will be updated on the main page within a day or two .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 09:34:56

Okay, so for now, the only place a customer or potential client can go to download the toolbar is by clicking on the insurance tab. (Not at all very marketable to I am so GLAD you are still updating.) Here is my next question related to that. When a customer downloads the toolbar from the insurance site, are they in any way connected to mine? Since that opens a new window and the address shows no connection to my business, I am guessing that the toolbar is then going to connect all travel purchases direct to WV. Please advise. thanks, Valerie
Replied By Aruna A at 2008-03-09 18:01:40

Hi,
Please use tealtravel.worldventures.biz .

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 14:18:43

The link is not showing up any longer at the top of the travel site. It USED TO BE there and now it is not. mydestinytravel.worldventures.com
Replied By Aruna A at 2008-03-07 19:26:11

Hi,
Please go to the travel site and you can download the powersearch toolbar from the link given on the top of the home page .

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 02:51:46

Hello, I do not see where it is possible to download the Powersearch Toolbar? thanks.


InquiryId :  31498  InquiryType :  Existing Reservation  DateAndTime :  2008-03-08 04:06:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-07 20:21:00

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 04:06:51

I need to cancel one room under confirmation #89088866.


InquiryId :  31499  InquiryType :  Group Reservation  DateAndTime :  2008-03-08 04:15:05  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:51:51

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-08 04:15:05

How do I book a group reservation, when booking the dreamtrip to orlando for May 18-22? Us and another family want to get rooms next to each other. How do we do this?


InquiryId :  31504  InquiryType :  Magazines  DateAndTime :  2008-03-08 06:24:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 18:04:37

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 06:24:06

My name on my webpage is Karl W Parker and my name is W. Karl Parker or just Karl Parker. How do I fix that?


InquiryId :  31507  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-08 16:05:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 18:09:19

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 16:05:30

FYI- there\'s a glitch with car rental \"starting date\" not on the toolbar but it\'s on the webpage, who do I inform about this? thanks


InquiryId :  31514  InquiryType :  Dot Com Site  DateAndTime :  2008-03-08 18:05:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 18:45:48

Hi,
It will be available shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 18:05:05

Love the new site! Two quick questions; 1)What happened to the tool bar download feature? 2)Can I remove my photo if wanted and leave it without? Don\'t see that option under photo update? Thanks!


InquiryId :  31516  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-08 18:26:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 18:45:25

Hi,
Please use funtimetravels.worldventure.biz and login with your member id and correct password . It is working properly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-08 18:26:12

can not access my .biz site


InquiryId :  31524  InquiryType :  Travel Commissions  DateAndTime :  2008-03-08 20:19:51  Status :  Replied and Resolved
Replied By Angela H at 2008-03-13 12:13:30

Dear Micah, If you could please provide me with your ID number I\\\'d be happy to look up your commission information. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-08 20:19:51

How do I get paid my commissions?


InquiryId :  31526  InquiryType :  Billing  DateAndTime :  2008-03-08 20:47:43  Status :  Replied and Resolved
Replied By Karen O at 2008-03-12 08:48:02

If you wish to cancel your membership Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Replied By Karen O at 2008-03-12 08:47:05

If you wish to cancel your membership Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Customer submitted at 2008-03-08 20:47:43

How do I cancel my membership?


InquiryId :  31529  InquiryType :  Magazines  DateAndTime :  2008-03-08 23:06:02  Status :  Replied and Resolved
Replied By David M at 2008-04-09 07:52:56

I have forwarded your message to Wayne. Cordially, David WV Customer Service
Customer submitted at 2008-03-08 23:06:02

hey wayne, just wondering if you could contact us about the cruise we won at the nolan \'87 reunion. thanks kate rakowitz(kate tice). 817 379-1711.


InquiryId :  31532  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-09 00:02:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 18:47:16

Hi,
It will be available soon .

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 00:02:59

how do you download the toolbar from the new website?


InquiryId :  31539  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-09 01:33:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 18:50:49

Hi,
Please give the search and our powersearch engine will display the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 01:33:02

how do I use power search


InquiryId :  31541  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-09 03:37:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 18:52:23

Hi,
Please click on the down arrow just next to your name on the dot com site on the top left hand corner of the page and it will show up there.

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 03:37:39

WHAT HAPPENED TO OUR PHOTO AND WELCOME MESSAGE??????


InquiryId :  31542  InquiryType :  Flight  DateAndTime :  2008-03-09 03:58:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 22:14:03

Hi,
Since it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 03:58:32

I need to change my a.m. flight, how do I do so? the Airlines said to contact you.


InquiryId :  31548  InquiryType :  Magazines  DateAndTime :  2008-03-09 12:56:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 19:09:15

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 12:56:33

I\'m trying to book a vacation for 6 people in a 3 bedroom condo. It will only let me select 4 people. Please help. Thanks, Ginger Brown


InquiryId :  31551  InquiryType :  New Reservation  DateAndTime :  2008-03-09 15:58:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 19:11:32

Hi,
Please give the search through the home page of your dot com site . Click on Vacations metasearch and you will able to give search for the combo .

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 15:58:35

I am trying to book a flight & hotel (not in a leisure destination) together to save on the combo but do not see where to book. I can only find booking separately which is more expensive. Can you point me to where I go on the website to do this. Thanks.


InquiryId :  31552  InquiryType :  Billing  DateAndTime :  2008-03-09 16:32:08  Status :  Replied and Resolved
Replied By Karen O at 2008-03-12 08:51:53

We have deactivated your billing, to cancel your membership Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. You do not qualify for a refund of your initial payment. A full refund is guaranteed if cancelled within 72 hrs of enrollment and will be considered up to 30 days from enrollment.
Replied By Karen O at 2008-03-12 08:50:29

We have deactivated your billing, to cancel your membership Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. You do not qualify for a refund of your initial payment. A full refund is guaranteed if cancelled within 72 hrs of enrollment and will be considered up to 30 days from enrollment.
Customer submitted at 2008-03-09 16:32:08

I am cancelling my membership and I want all billing to my credit card stopped immediately. I am also cancelling within three months of purchasing this product and I would like my refund


InquiryId :  31554  InquiryType :  Existing Reservation  DateAndTime :  2008-03-09 17:11:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 22:15:09

Hi,
Our technical team is checking on it . Please try back later .

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 17:11:28

Can\'t put in hte dat efor car rental pick up March 11, 2008 the field is block by an airport bar


InquiryId :  31565  InquiryType :  Video Training  DateAndTime :  2008-03-09 20:02:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 19:16:51

Hi,
Please purchase the PSP package and you will be able to access worldventures VT training .

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 20:02:06

Where do I start any type of web training?


InquiryId :  31566  InquiryType :  New Reservation  DateAndTime :  2008-03-09 20:50:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 19:17:27

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 20:50:47

Attempting to set up two cruise vacations but 888 # is in-operable I need assistace please


InquiryId :  31571  InquiryType :  Existing Reservation  DateAndTime :  2008-03-09 23:11:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 22:17:44

Hi,
Since it is an air reservation, please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-09 23:11:42

Have not yet received eticket email confirmation. Flight was purchased on 03.04.08 and flight is on 03.13.08 World Ventures Trip ID 8086 8681 7487


InquiryId :  31575  InquiryType :  Dreamtrips  DateAndTime :  2008-03-10 00:32:33  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-12 11:44:02

You might contact the agent handling the Ireland Dreamtrip. Her name is April, and her email is a.devoe@worldventures.com
Customer submitted at 2008-03-10 00:32:33

I am interested in the Ireland Dream Trip which includes RT airfare from Newark. Is it possible to extend our stay and fly back to Neward a week later than the rest of the group? Also, is there triple rooms available if we have a group of 3? Thanks so much for your help.


InquiryId :  31580  InquiryType :  New Reservation  DateAndTime :  2008-03-10 02:29:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 19:25:27

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 02:29:38

I am about to book a cruise and air for a family member and they do not know who at this time the second passenger will be? Question, it looks like it is mandatory to type both passengers at the booking screen. So Can the name change anytime before the final money is due?


InquiryId :  31581  InquiryType :  Flight  DateAndTime :  2008-03-10 02:44:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 22:20:54

Hi,
Are you looking for any specific airport code ?

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 02:44:45

What are city codes? What is the code for Las Vegas?


InquiryId :  31582  InquiryType :  Existing Reservation  DateAndTime :  2008-03-10 02:49:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-09 22:21:24

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 02:49:07

I would like to cancel my subscription to World Ventures, my employment has changed and I need to cancel. I need to have the payment stopped coming out of my credit card. Here is my info Your Member ID: 899045 Your Password: psufan57 Your URL Name: DaleZiglear http://www.daleziglear.worldventures.com/


InquiryId :  31603  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-10 14:56:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 19:16:04

Hi,
Please delete temporary internet files and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 14:56:14

I cannot go to the Rentals link. I get an error telling me to enable cookies. My settings are set to accept all cookies.


InquiryId :  31605  InquiryType :  Reactivation  DateAndTime :  2008-03-10 15:19:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 19:16:37

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 15:19:31

Please cancel my membership with World Ventures, effective immediately. My ID is #901035. Thank You. Larry Weaver 7334 Derby Drive Hamilton, OH 45011 (513) 896-7054


InquiryId :  31606  InquiryType :  Reactivation  DateAndTime :  2008-03-10 15:26:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 19:17:27

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 15:26:04

I want to cancel my membership.


InquiryId :  31607  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-10 05:14:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 17:52:56

Hi,
Please use rcroney.worldventures.biz and login with your member id 917911 and the correct password . The site is working .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 05:14:23

member cannot login to website,states invalid id


InquiryId :  31609  InquiryType :  Existing Reservation  DateAndTime :  2008-03-10 15:32:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:39:01

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 15:32:49

I Want to make Full payment on my cruise


InquiryId :  31615  InquiryType :  General Questions  DateAndTime :  2008-03-10 06:03:14  Status :  Replied and Resolved
Replied By William J at 2008-03-18 11:10:52

Concierge Service is being updated please allow 24-48 hours.
Customer submitted at 2008-03-10 06:03:14

member cannot login to concierge svc website, states member number not recognized.


InquiryId :  31616  InquiryType :  Genealogy  DateAndTime :  2008-03-10 06:08:39  Status :  Replied and Resolved
Replied By Diana M at 2008-03-19 06:09:09

Hello Ron, We will have the changes in the back office genealogy up and running as soon as possible. Thanks Diana
Replied By Diana M at 2008-03-19 05:38:37

Hello Ron, We will have the changes in the back office genealogy up and running as soon as possible. Thanks Diana
Customer submitted at 2008-03-10 06:08:39

member would like to know when changes in genealogy will be showing in back office.


InquiryId :  31618  InquiryType :  General Questions  DateAndTime :  2008-03-10 06:15:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 18:01:03

Hi,
Please use resabeyer.worldventures.biz and login with your member id 904352 and the correct password . The site is working .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 06:15:53

member not able to sign up, states member not recognized


InquiryId :  31619  InquiryType :  General Questions  DateAndTime :  2008-03-10 06:22:30  Status :  Replied and Resolved
Replied By William J at 2008-03-18 11:12:35

Concierge service is down for updates at this time please allow 24-48 hrs.
Customer submitted at 2008-03-10 06:22:30

unable to login to conceirge website, member not recognized.


InquiryId :  31620  InquiryType :  Commissions  DateAndTime :  2008-03-10 06:38:48  Status :  Replied and Resolved
Replied By RichardJ at 2008-03-19 08:08:49

Terry, Please mail check back to the Corporate Office. Once we receive the check we will re-issue another one. WorldVentures 4975 Preston Park Blvd. Suite 550 Attn: A/P Plano, TX 75093 Thanks WV
Customer submitted at 2008-03-10 06:38:48

Expired commission checks found from Nov 07. Member would like reissued.


InquiryId :  31622  InquiryType :  General Questions  DateAndTime :  2008-03-10 06:45:29  Status :  Replied and Resolved
Replied By William J at 2008-03-18 11:08:37

Concierge Service is being updated at this time.
Customer submitted at 2008-03-10 06:45:29

member cannot login to Concierge website, states member not recognized


InquiryId :  31623  InquiryType :  Dot Com Site  DateAndTime :  2008-03-10 06:50:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 18:17:52

Hi,
Please reupload a new photo of yours and it will be replaced with your photo . If you still face problems, please send it to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 06:50:48

Picture of a male on members website, this is not her. This happened in November 07 when web page was set up.


InquiryId :  31625  InquiryType :  New Reservation  DateAndTime :  2008-03-10 17:13:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 19:29:50

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 17:13:17

Hello, I need reservations for the Disney Vero beach resort. It can be any week from June 16th-July 31. It cannot be, however, the weeks of July 14th-July21st. We are 3 adults and 2 children ages 6 and 12. Please let me know what you find.


InquiryId :  31638  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-10 18:16:14  Status :  Replied and Resolved
Replied By David M at 2008-04-09 10:34:27

Sorry we are slow in responding to your request, as we have been overwhelemed with inquiries since the National event. If your issue has not been resolved, please contact us at 972-805-9600 for assistance.
Customer submitted at 2008-03-10 18:16:14

HELP!!! THis is the third request. WHen I go onto my home page and then select book travel, I get an oops! no agent is associated with this. Last week I got a grey opening page. I can\'t go onto my booking powersearch. Please help!!! Thanks, Adrienne It is hard to referr people there when they can\'t see it!


InquiryId :  31642  InquiryType :  Magazines  DateAndTime :  2008-03-10 18:25:46  Status :  Replied and Resolved
Customer submitted at 2008-03-10 18:25:46

CALIFORNIA GIRL FRIDAY is a new website looking to list businesses and individuals who have domestic services to offer the community. Services included are: Baby sitting Clothes shopping Cook/Cater Daycare Deliveries Dog walking Driving Dry cleaning Elder care Event planning Filing Gift shopping Grocery shopping House cleaning House sitting Laundry Organizing Personal Trainer/gym Receptionist Travel arranger These services appeal to executives, single parents, the elderly and many more people. Must be 18 to post. CALIFORNIA GIRL FRIDAY typically charges a fee to post listings, so take advantage of our free advertising. Listed on major search engines and affiliated sites, CALIFORNIA GIRL FRIDAY receives inquiries from employers up and down California and we are just getting started... Be the first to sign up. First check us out at www.californiagirlfriday.com, next find the category you are available for, serious individuals only. You will need a resume with your up to date contact information included. If you are a business, you can add up to two pictures,your website address, contact information and references. Listings will be posted immediately and will remain for up to six months at no charge to you. You can email CGF all your information and pictures at information@californiagirlfriday.com after it is reviewed by our team, you listing will be posted within 24 hours. This is a great opportunity to introduce yourself to Santa Barbara and all of California. Best of luck! CALIFORNIA GIRL FRIDAY SALES TEAM


InquiryId :  31644  InquiryType :  Commissions  DateAndTime :  2008-03-10 08:19:24  Status :  Replied and Unresolved
Replied By RichardJ at 2008-03-19 08:17:14

Amie, Which Member ID Numbers are you referring to. Please contact Client Services at 972.8005.9600 and please ask for Tier 2 so we can better assist you. Thanks WV
Customer submitted at 2008-03-10 08:19:24

has not rec\'d a check for cycles on account, would like follow up done on account


InquiryId :  31649  InquiryType :  Magazines  DateAndTime :  2008-03-10 19:02:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 20:24:03

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 19:02:35

Due to financial hardships we must cancel our World Ventures account. Thank you.


InquiryId :  31673  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-10 10:07:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 18:57:45

Hi,
Please reconfirm your mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 10:07:25

Please send Dream Trip Card, never received one


InquiryId :  31684  InquiryType :  Existing Reservation  DateAndTime :  2008-03-10 20:58:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:55:10

Hi,
You need to be referred by a person who is already a member with WorldVentures.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 20:58:20

How do you become a member?


InquiryId :  31696  InquiryType :    DateAndTime :  2008-03-10 15:36:02  Status :  Pending
Customer submitted at 2008-03-10 15:36:02



InquiryId :  31697  InquiryType :    DateAndTime :  2008-03-10 15:41:29  Status :  Pending
Customer submitted at 2008-03-10 15:41:29



InquiryId :  31698  InquiryType :  Dot Com Site  DateAndTime :  2008-03-10 12:24:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 18:29:04

Hi,
Please contact the customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 12:24:25

Noel Singh, cust calls in and wants a name change on acct. he wants the name changed to Noel nathaniel Singh 90128 and wants Rosela removed from the account altogether.


InquiryId :  31701  InquiryType :  Dot Com Site  DateAndTime :  2008-03-10 12:34:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 18:30:19

Hi,
Please try changing it now . It will work as the dot com site has been updated.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 12:34:20

Noel Singh says a couple of days ago he was not able to change the picture or logo on his website. 901284


InquiryId :  31702  InquiryType :    DateAndTime :  2008-03-10 15:53:33  Status :  Pending
Customer submitted at 2008-03-10 15:53:33



InquiryId :  31703  InquiryType :    DateAndTime :  2008-03-10 15:56:32  Status :  Pending
Customer submitted at 2008-03-10 15:56:32



InquiryId :  31704  InquiryType :    DateAndTime :  2008-03-10 16:00:47  Status :  Pending
Customer submitted at 2008-03-10 16:00:47



InquiryId :  31705  InquiryType :    DateAndTime :  2008-03-10 16:02:45  Status :  Pending
Customer submitted at 2008-03-10 16:02:45



InquiryId :  31710  InquiryType :    DateAndTime :  2008-03-10 16:29:41  Status :  Pending
Customer submitted at 2008-03-10 16:29:41



InquiryId :  31711  InquiryType :    DateAndTime :  2008-03-10 16:29:45  Status :  Pending
Customer submitted at 2008-03-10 16:29:45



InquiryId :  31712  InquiryType :    DateAndTime :  2008-03-10 16:30:08  Status :  Pending
Customer submitted at 2008-03-10 16:30:08



InquiryId :  31713  InquiryType :    DateAndTime :  2008-03-10 16:33:01  Status :  Pending
Customer submitted at 2008-03-10 16:33:01



InquiryId :  31714  InquiryType :  Dot Com Site  DateAndTime :  2008-03-10 13:20:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 18:36:55

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 13:20:02

customer sd that he is getting a error message with he access the powersearch.


InquiryId :  31717  InquiryType :  Magazines  DateAndTime :  2008-03-10 16:53:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 19:26:49

Hi,
You need to be referred by a person who is already a member with Worldventures.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 16:53:41

How do I become a rep?


InquiryId :  31724  InquiryType :  Existing Reservation  DateAndTime :  2008-03-10 17:22:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:41:13

Hi,
Please check http://www.worldventuresconcierge.com/index.php .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 17:22:06

How do I log in and sign up for the new personal concierge service?


InquiryId :  31728  InquiryType :  Travel-Vacation Package  DateAndTime :  2008-03-10 17:35:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-14 00:02:08

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 17:35:53

I recently booked a flight+hotel package, its been 4 days and still has not been processed, i was just wondering what the hold up is?


InquiryId :  31737  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-10 17:57:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 19:41:12

Hi,
Please use kuttiairetravel.worldventures.biz and login with your member id and password . It works.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 17:57:49

I cannot reach a custmer svc rep, I have been on hold for over minutes. My problem is the worldventures site is unavailable. he message I am getting is listed below.


InquiryId :  31738  InquiryType :  Events  DateAndTime :  2008-03-10 14:44:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 18:50:28

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 14:44:58

892147 Bought a car logo at the convention but was not put in her bag


InquiryId :  31739  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-10 18:04:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 20:03:31

Hi,
Please use kuttiairetravel.worldventures.biz and login with your member id and password .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 18:04:04

I cannot reach a custmer svc rep, I have been on hold for over minutes. My problem is the worldventures site is unavailable. he message I am getting is listed below. Ooop the agent is not available, please contact the person that gave you the web site.


InquiryId :  31744  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-10 18:15:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 20:09:27

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 18:15:28

cannot locate a spa that I want to book through my web site @ nellystravel.worldventures.com Sundara Inn and Spa Wisconsin Dells checkin- 3/16 checkout- 3/17


InquiryId :  31755  InquiryType :  Hotel  DateAndTime :  2008-03-10 18:40:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:42:48

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 18:40:53

how do we use the mega-meta search on the new website. before you selected flexible dates and it did mega meta for 70 days. now it requires you to put in dates and once that happens I can\'t figure out how to mega meta from the results page. please let me know. thanks!


InquiryId :  31756  InquiryType :  Group Reservation  DateAndTime :  2008-03-10 18:41:42  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:54:51

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-10 18:41:42

why cant anyone tell me the iata number???? on live chat they told me to LOG IN TO THE BACK OFFICE!!!!! don\'t u think i already tried that!!!!!!! how silly are u?? then they said to call member services.... they are closed now!!! i\'m sitting in front of a vendor\'s website and need the iata number!! then the live chat guy says \"oh we are not AURTHORIZED to give out that number!!!???\" what is wrong with you? i have 100% never had a question answered even closely correctly EVER IN THE 10 MONTHS I\'VE BEEN A MEMEBER! why can i get the iata number???


InquiryId :  31767  InquiryType :  Flight  DateAndTime :  2008-03-10 19:21:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:44:35

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 19:21:35

need help with flight to Tortola dreamtrip


InquiryId :  31787  InquiryType :  Existing Reservation  DateAndTime :  2008-03-10 20:49:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:54:24

Hi,
Since it is a flight reservation, please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 20:49:30

I am looking for a copy of my reservation for my son Travis Mason. I booked a flight for him for March 11th from Albuquerque to New Jersey and cannot find the copy of reservation. Thanks. Jeff Cheney


InquiryId :  31789  InquiryType :  Group Reservation  DateAndTime :  2008-03-10 20:54:29  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:56:20

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-10 20:54:29

We are considering the Marival Resort & Suites Nuevo Vallarta All Inclusive for a big family event (my father\'s 60th birthday). We would be staying 4/25/08-4/29/08 (his birthday is on 4/28). We will have a total of 8 people: From MSP: 2 adults 1 child (4 yrs old) From SJC or SFO (whatever is cheaper): 2 adults 1 child (5 yr old) From MKE: 2 adults 3 of the 6 adults are travel agents with WorldVentures (including the birthday boy). We would like to look at pricing for A) 3 seperate rooms (1 for each family as listed above) and B)putting all of us in a 3 bedroom suite. If we get a good deal through the group site and book through WV, we would like the credit to go to Robert Rowland (ID 852602).


InquiryId :  31809  InquiryType :  Dot Com Site  DateAndTime :  2008-03-10 22:16:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:00:18

Hi,
We have forwarded the feedback to our technical department and it will updated properly very soon .

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 22:16:52

in the Vacation search box....you have \'sitess\' instead of \'sites\' I don\'t need an answer


InquiryId :  31822  InquiryType :  Magazines  DateAndTime :  2008-03-10 23:15:34  Status :  Replied and Resolved
Replied By William J at 2008-04-09 13:03:32

Magazines ordered were on back order.
Customer submitted at 2008-03-10 23:15:34

I check the status of my order and shipping is pending. My order #2000007456. Please let me know why my order has not been shipped yet? Thank you, Alfreda Medley


InquiryId :  31823  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-10 23:18:28  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-12 13:02:44

Call rep support at 972-805-9600 so this can be fixed.
Customer submitted at 2008-03-10 23:18:28

My dreamtrip card has an effective date of 12/08 it should be 12/07 or either 1/08. My Rep ID is 914456 Thank you, Alfreda Medley


InquiryId :  31825  InquiryType :  General Questions  DateAndTime :  2008-03-10 23:25:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:20:11

Hi,
Flight only resevations will not show up on the website as there is no commission for air reservations.

Thank You
WorldVentures Team

Customer submitted at 2008-03-10 23:25:08

Does flight only bookings made on my website show up as bookings on my website? I have a flight only booking made a couple of weeks ago and it\'s not showing in my back office as bookings on my website. So, I wanted to verify if flight only books are not suppose to show on my website. If flight only bookings are suppose to show, how long show it take to show up in my back office? My Rep ID # is 914556


InquiryId :  31826  InquiryType :  Dreamtrips  DateAndTime :  2008-03-10 23:41:08  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-12 13:30:16

Call rep support at 972-805-9600 and let them know you can\\\'t get logged in.
Customer submitted at 2008-03-10 23:41:08

I can not log on to book a dream trip. I do not know why?


InquiryId :  31827  InquiryType :  New Reservation  DateAndTime :  2008-03-11 00:36:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:21:18

Hi,
We have forwarded the feedback to the concerned department and it will be surely looked into . Thank you for your suggestions.

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 00:36:37

In spite of all your well intentioned spending on this website, you have failed to make it user friendly.....it fails to give the firest-time user a means of making rapid and easily cost comparisons with other travel agenccy sites ( such as \" vacationstogo.com \") It is very frustrating to use and embarassing to show a sales prospect. Its pretty alright, but who wants \"Pretty\" and confusing at the same time........try asking the buying public what they like when searching the web, not the computer geeks. it will save you a ton of money and help us agents to increase sales. Thanks


InquiryId :  31829  InquiryType :  Reactivation  DateAndTime :  2008-03-11 01:10:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:25:16

Hi,
Please submit the payment update form through your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 01:10:00

I was just told that my status with WV may be erroneously listed as inactive due to a credit card problem. My Credit Card is active and always has been, and my status with WV should also be ACTIVE. Please help me rectify this ASAP.


InquiryId :  31830  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-11 01:26:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-10 22:25:48

Hi,
LTC/RTA cards are no longer issued. Please use the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 01:26:11

I have never received my membership card. I took the test and passed it over a year ago, shortly after you merged with Billionaire Travel. Please call me. Alana Reynolds 805-438-5500


InquiryId :  31831  InquiryType :  Dot Com Site  DateAndTime :  2008-03-11 04:27:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 19:42:13

Hi,
The LTC test is on the dot biz site but the page is getting updated. So please try to take the exam later.

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 04:27:19

We have been unable to log on to the .com site. Our son is trying to get in and take his LTC test.


InquiryId :  31834  InquiryType :  General Questions  DateAndTime :  2008-03-11 05:12:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 17:34:07

Hi,
Please let us know the problems, and we will check on that .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 05:12:38

David Gansfuss 915600 has several issues with tech - and needs someone to call him as soon as possible - (908) 735-8999 - if Dave not in ask for Ron


InquiryId :  31835  InquiryType :  Magazines  DateAndTime :  2008-03-11 05:30:06  Status :  Replied and Resolved
Replied By RichardJ at 2008-03-19 08:57:32

We are escalating your request to our Vendor who ships out the magazines. Thanks WV
Customer submitted at 2008-03-11 05:30:06

Fred Spellman - id 909962 - very upset wants to know where his shipment is from 2/27 order - needs - call back asap (516) 627-3399 - leave message on status if not avail - tell him when shipment is going out -


InquiryId :  31838  InquiryType :  Genealogy  DateAndTime :  2008-03-11 05:49:52  Status :  In Progress
Customer submitted at 2008-03-11 05:49:52

Claudia SOURBER id 913955 - needs a call regarding explanation of her counts - 305-798-7559


InquiryId :  31839  InquiryType :  EarnVacations.com  DateAndTime :  2008-03-11 09:19:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 19:49:22

Hi,
The name cannot be removed. It shows your dot com site .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 09:19:45

LTC 852674 How do I go about removing my name (Nancy Silva Travel Consultant) from escapevacations.worldventures.com. I need it off please. Thanks for your time Nancy


InquiryId :  31850  InquiryType :  Flight  DateAndTime :  2008-03-11 10:23:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 22:50:45

Hi,
Please delete all temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 10:23:46

I am doing a power search for flights only. iT WILL NOT PROCESS MY REQUEST. It is asking for a departure city code???? I am looking for flights from phila int. to Tortola, British virgin islands. Very unfriendly site.


InquiryId :  31856  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-11 10:39:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 20:22:45

Hi,
Please login to your dot com site and you can see the link to download powersearch toolbar on the left hand side of the page.

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 10:39:41

i downloaded the powersearch but it is not on my toolbar. where can i try and download powersearch again?


InquiryId :  31858  InquiryType :  Travel-Vacation Package  DateAndTime :  2008-03-11 10:52:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 20:29:36

Hi,
The fare was increased. Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 10:52:47

I booked a hotel+flight package 5 days ago, I emailed you yesterday, and still have not heard a thing. I cant even get on your website to see if my booking has been processed. I wouldnt recommend you to anyone, you are useless and pathetic. I would like to know when or if my package is going to be booked? or just cancel my booking and i will book with someone else.


InquiryId :  31862  InquiryType :  Billing  DateAndTime :  2008-03-11 07:49:53  Status :  Replied and Resolved
Replied By Karen O at 2008-03-12 07:02:05

Please go to your back office and complete the online form for payment updates.
Replied By Karen O at 2008-03-12 07:01:54

Please go to your back office and complete the online form for payment updates.
Replied By Karen O at 2008-03-12 07:01:29

Please go to your back office and complete the online form for payment updates.
Customer submitted at 2008-03-11 07:49:53

wants to reactivate membership


InquiryId :  31875  InquiryType :  Commissions  DateAndTime :  2008-03-11 08:04:43  Status :  Replied and Resolved
Replied By William J at 2008-04-09 13:06:30

P/D
Customer submitted at 2008-03-11 08:04:43

Member needs to talk with commissions about receiving commissions


InquiryId :  31876  InquiryType :  Magazines  DateAndTime :  2008-03-11 11:28:51  Status :  Replied and Resolved
Customer submitted at 2008-03-11 11:28:51

Hello Webmaster! I KNOW how YOU can get live clicks for $1 or less. They are not a curious customer but a motivated one. IF You are interested please contact me with \"CLICKS\" in the subject area. I know that to maintain a listing on the first page of google you are paying a heap per click. I can help you! Regards, Pamela :)


InquiryId :  31879  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-11 08:13:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 19:47:01

Hi,
LTC cards are no longer issued. Please use the Agent letter of verification for all the travel agent requirements . Please reconfirm the mailing address for the dreamtrip card.

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 08:13:15

Customers never recieved LTC or dreamtrip membership cards. They would like 2 sent for husband and wife.


InquiryId :  31890  InquiryType :  Genealogy  DateAndTime :  2008-03-11 09:05:56  Status :  Replied and Resolved
Customer submitted at 2008-03-11 09:05:56

Member needs help with technical issues, shows error on left side of genealogy


InquiryId :  31893  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-11 12:45:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-12 20:59:41

Hi,
The site is still getting updated . But for now , the customers will have to go to the insurance tab down the page and there you can download the powersearch toolbar .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 08:23:28

Hello Aruna, This did not answer my question. And now I am asking it for the THIRD TIME. My question is this. When a customer goes to my site. How do they find the Powersearch toolbar option. I do not know what dot com site you are telling me to go to but is there a way for a CUSTOMER who has not LOGGED IN to get the toolbar from me? Where does a POTENTIAL NEW CLIENT GO? thanks, Valerie
Replied By Aruna A at 2008-03-11 20:52:02

Hi,
Please login to your dot com site and you can download the powersearch toolbar through the link on the left hand side of the page .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 12:45:13

The Powersearch Toolbar download option used to be at the top of the main page of the site and it is now. How does a customer find the download Powersearch Toolbar option now? thanks, Valerie


InquiryId :  31894  InquiryType :  Magazines  DateAndTime :  2008-03-11 12:45:36  Status :  Replied and Resolved
Customer submitted at 2008-03-11 12:45:36

Ellen Rose Reaser?


InquiryId :  31912  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-11 13:54:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 21:15:51

Hi,
Please login to your dot com site and you can download the toolbar from the link given on the left side of the page .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 13:54:28

I need the toolbar. How do I get it?


InquiryId :  31924  InquiryType :  Group Reservation  DateAndTime :  2008-03-11 14:32:00  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:57:53

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-11 14:32:00

I need tickets and accomodations for Six Flags over TX the weekend of June 13-15, 2008. I need 20 tickets, please.


InquiryId :  31932  InquiryType :  Billing  DateAndTime :  2008-03-11 15:27:14  Status :  Replied and Resolved
Replied By Karen O at 2008-03-12 09:24:58

Your account has been downgraded to RTA only per your request.
Replied By Karen O at 2008-03-12 09:24:34

Your account has been downgraded to RTA only per your request.
Customer submitted at 2008-03-11 15:27:14

remove dreamtrip product. It has almost been a year and i\"m still being charged for this product. No one has responded to my request I will stop payment on my charge at the end of month. My number again is 717-856-1140


InquiryId :  31933  InquiryType :  New Reservation  DateAndTime :  2008-03-11 15:29:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 21:21:58

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 15:29:38

we need a package price for cancun the Sun Palace Resort 8-18-08 to 8-23-08 Flying out from midwest,Chicago,milwaukee,rockford, least expensive


InquiryId :  31934  InquiryType :  Existing Reservation  DateAndTime :  2008-03-11 15:35:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 22:52:15

Hi,
If it is an air reservation, please contact airlines directly else please give the WV tracking number .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 15:35:27

I can\'t find a reservation that I made for my daughter. Her name is Jayne Pressley. Thanks!


InquiryId :  31968  InquiryType :  Existing Reservation  DateAndTime :  2008-03-11 18:43:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 22:53:40

Hi,
Please contact the airlines directly to change .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 18:43:14

I need to change my flight for tonight for a later time....help!!??


InquiryId :  31971  InquiryType :  Dreamtrips  DateAndTime :  2008-03-11 18:57:11  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-12 12:50:53

Call rep support at 972-805-9600 and they can help you with this.
Customer submitted at 2008-03-11 18:57:11

I have forgotten my login and need some additional inforamtion.


InquiryId :  31972  InquiryType :  Group Reservation  DateAndTime :  2008-03-11 19:20:24  Status :  Replied and Resolved
Replied By William J at 2009-02-17 13:42:23

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-11 19:20:24

I am trying to get pricing for a group of 44 going to stl. website will only let me select up to 3 how do i do group? thank you. David


InquiryId :  31978  InquiryType :  Existing Reservation  DateAndTime :  2008-03-11 19:47:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 22:56:14

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 19:47:45

I had made reservations. And I called to check on it. and was told that I needed a address or a phone # for security reasons. What is it!!!


InquiryId :  31980  InquiryType :  Magazines  DateAndTime :  2008-03-11 20:04:30  Status :  In Progress
Customer submitted at 2008-03-11 20:04:30

I run two premier golf courses in Las Vegas, Rhodes Ranch G.C. and Tuscany G.C.; I would like to offer them to your clients. Who do i need to talk to regarding the commissions to Worldventures?


InquiryId :  31996  InquiryType :  Group Reservation  DateAndTime :  2008-03-11 21:57:21  Status :  Replied and Resolved
Replied By William J at 2009-02-17 13:46:04

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-11 21:57:21

HELLO MY NAME IS MELLISA, MY CHURCH IS GOING TO 4 DIFFERENT LOCATION AND NEED FLIGHTS FOR 30 PEOPLE. 1. WILMINGTON NC APRIL 8 RETURN 9TH 2. CHAROLETTE N. CARLOLINA APRIL 15 RETURN APRIL 16TH 3. ATLANTA GEORGIA APRIL 22 RETURN 23 4. DETROIT MI MAY 6 RETURN 8TH 5. CHICAGO IL MAY 13-15TH THANKS FOR YOUR HELP, MY CHURCH APPRICIATE THIS GREATLY.I CAN BE REACH BY PHONE 973-234-7072 OR 973-641-1723


InquiryId :  32003  InquiryType :  Flight  DateAndTime :  2008-03-11 22:54:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:14:31

Hi,
You need to register at the concierge site to get the phone facility .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 06:34:31

At the annual meeting, I thought they announced that we could now call to book travel.
Replied By Aruna A at 2008-03-11 22:57:36

Hi,
Please check through powersearch for the specific flight or book directly with the airlines . We are just offering the search engine. There is no commission for air reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 22:54:25

Is there a way to book a flight with WorldVentures on Allegiant Airlines to go to Las Vegas out of Lincoln, NE?


InquiryId :  32011  InquiryType :  Existing Reservation  DateAndTime :  2008-03-11 23:55:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-11 23:00:36

Hi,
If this is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-11 23:55:21

GRPDX6R35V23 - looking for the itinerary for this booking number, I just booked it and cannot find the \"Check Itinerary\" box. Thanks


InquiryId :  32012  InquiryType :  Commissions  DateAndTime :  2008-03-11 23:56:30  Status :  Replied and Resolved
Replied By Angela H at 2008-03-18 06:44:11

Dear Janette Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings on our end that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-11 23:56:30

I know of two bookings that have been done through my site however they do not appear on \"bookings through my site\"... How would I ever get commission if bookings do not register??? Is there a reason why these bookings don\'t show?? Thanks.


InquiryId :  32039  InquiryType :  Travel Commissions  DateAndTime :  2008-03-12 08:30:40  Status :  Replied and Resolved
Replied By Angela H at 2008-03-13 12:57:33

Dear Claudia, If you could please provide me with your ID number and I\\\'d be happy to look into this matter for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-12 08:30:40

I AM INQUIRING ABOUT A MANUAL BOOKING MADE UNDER THE NAME OF LINDA MANFRED. I IMPUTED ALL INFORMATION AND NOW IT SHOWS AT 0. WHAT IS THE STATUS OF THIS AS WELL AS THE OTHER MANUAL BOOKING I MADE. THANKYOU


InquiryId :  32043  InquiryType :  Magazines  DateAndTime :  2008-03-12 06:14:10  Status :  Replied and Unresolved
Replied By RichardJ at 2008-03-19 10:07:05

Mickey, We have escalated your magazine shipment to our vendor. They will research and re-send if need. Thanks WV
Customer submitted at 2008-03-12 06:14:10

member ordered 500 dreamtrip magazines on Jan 28 08 has not rec\'d the order. He sent two tickets for status and this told him the order would be sent out FEDx asap,has not yet recieved.


InquiryId :  32053  InquiryType :  Cancellation  DateAndTime :  2008-03-12 07:14:53  Status :  Replied and Unresolved
Replied By RichardJ at 2008-03-19 10:08:50

Please contact Client Services at 972.805.9600 ask for Tier 2. Thanks WV
Customer submitted at 2008-03-12 07:14:53

account was cancelled and refunded, member 916408 states she sent refund to wv for reactivation of account. This is for a sale and transfer, and the 50$ charge for this has been deducted for the account. Member would like to know how the status of sale and transfer.


InquiryId :  32062  InquiryType :  Existing Reservation  DateAndTime :  2008-03-12 11:45:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-14 00:46:24

Hi,
Please give the Wv tracking number and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 11:45:56

Hi there, my in laws have booked a pacage from my site to las vegas from sarasota fl last week and it is not showing up on my booking section in my web site can you plz help me thanks christina samora # 913544


InquiryId :  32064  InquiryType :  Dot Com Site  DateAndTime :  2008-03-12 11:51:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-12 21:41:00

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 11:51:55

Hi, I am having some crazy things happening with my .com site and also, I am not able to log into back office.


InquiryId :  32068  InquiryType :  Dot Com Site  DateAndTime :  2008-03-12 08:45:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-12 18:16:32

Hi,
Please delete temporary internet files and cookies and try again.

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 08:45:35

member has signed in and out, I reset password and still unable to get into website.


InquiryId :  32077  InquiryType :  Magazines  DateAndTime :  2008-03-12 12:27:53  Status :  Replied and Resolved
Customer submitted at 2008-03-12 12:27:53

make it home ok, without any fears?


InquiryId :  32092  InquiryType :  Billing  DateAndTime :  2008-03-12 13:40:14  Status :  Replied and Resolved
Replied By Karen O at 2008-03-12 10:39:27

Please go to your back office under support and complete an online form for payment updates.
Replied By Karen O at 2008-03-12 10:38:58

Please go to your back office under support and complete an online form for payment updates.
Customer submitted at 2008-03-12 13:40:14

I need to update my credit card draft for my membership fees. How do I do that ?? Thanks ! Leigh Ann Poland 336-605-0691


InquiryId :  32108  InquiryType :  Existing Reservation  DateAndTime :  2008-03-12 14:27:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:51:19

Hi,
Please give the query .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 14:27:53

Did they charge only the deposit?


InquiryId :  32114  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-12 14:43:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 00:36:52

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 14:43:49

I tried to get car rental infromation and kept said error pages. could not enter Thanks


InquiryId :  32120  InquiryType :  Group Reservation  DateAndTime :  2008-03-12 15:06:54  Status :  Replied and Resolved
Replied By William J at 2009-02-17 13:46:47

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-12 15:06:54

8 people going to Reno, NV April 12th-14th Need (2) hotel rooms @ circus circus 7 people on one flight depart 12th from MCI return from reno on the 14th 1 person on flight depart 11th from MCI return 14th with everyone else


InquiryId :  32121  InquiryType :  Group Reservation  DateAndTime :  2008-03-12 15:07:16  Status :  Replied and Resolved
Replied By William J at 2009-02-17 13:47:13

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-12 15:07:16

8 people going to Reno, NV April 12th-14th Need (2) hotel rooms @ circus circus 7 people on one flight depart 12th from MCI return from reno on the 14th 1 person on flight depart 11th from MCI return 14th with everyone else


InquiryId :  32123  InquiryType :  Group Reservation  DateAndTime :  2008-03-12 15:23:05  Status :  Replied and Resolved
Replied By William J at 2009-02-17 13:47:25

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-12 15:23:05

I can\'t find were to book a group travel. I have about 44 people in my group. How do I book my trip?


InquiryId :  32126  InquiryType :  New Reservation  DateAndTime :  2008-03-12 15:41:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-12 21:56:00

Hi,
Please delete temporary internet files and cookies and check again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 15:41:32

Its saying system unavailable


InquiryId :  32129  InquiryType :  Hotel  DateAndTime :  2008-03-12 15:50:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:52:52

Hi,
The hotel is not available . Please try to give the general search and check again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 15:50:00

2 things... 1) what does it mean if the price says n/a 2. I can;t find the Delano Hotel when I search for hotels in Miami


InquiryId :  32131  InquiryType :  Existing Reservation  DateAndTime :  2008-03-12 15:53:34  Status :  Replied and Resolved
Customer submitted at 2008-03-12 15:53:34

Trip ID: 4807 2852 3161 I have a promotion code for the hotel Circus Circus that was not recognized at the time of the reservation, it is 2008 Collegiate Nationals or ICOLL 08 Please check on this and see if it is applied on this trip


InquiryId :  32134  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-12 16:00:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-12 21:58:45

Hi,
Our technical team is still working on the dot com site . We have put in the request and it will surely checked.

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 16:00:52

Why is it soo difficult to read on the searches!!! is there any way the font can be made larger!!


InquiryId :  32137  InquiryType :  Existing Reservation  DateAndTime :  2008-03-12 16:13:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:54:29

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 16:13:44

I am interested in a tour of the Canadian Rockies, such as Banff, Vancouver, Lake Louise, etc


InquiryId :  32142  InquiryType :  Existing Reservation  DateAndTime :  2008-03-12 17:00:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:56:33

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 17:00:21

How do I make my final payment for the cruise I booked. Also, I want to use a different credit card for the final payment then the one I used to make the reservation.


InquiryId :  32145  InquiryType :  Group Reservation  DateAndTime :  2008-03-12 17:13:26  Status :  Replied and Resolved
Replied By William J at 2009-02-17 13:47:41

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-12 17:13:26

I want to make a group reservation for a trip to Atlanta Ga to see the color purple July 17,18,19 checking out on the 20th. we need four star hotel,and tickets for the color purple for 55 people. The room will be dd.


InquiryId :  32147  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-12 13:58:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 17:56:23

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 07:31:22

Now the person that I was transferring it to is asking me to transfer it to someone else. Can I still do that since you don\'t have the notarized letter? How?
Replied By Aruna A at 2008-03-12 19:05:58

Hi,
To complete your request we need a notarized letter that contains the seller’s signature, member ID, tax ID, address of the current owner, and a valid notary stamp faxed to 972-767-4178.

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 13:58:58

Carmen Beardsley cust did sales and transfer to someone about 30 days ago. dont see that has been transferred cust has since decided to do sale and transfer to someone else .. so she wants to make sure the first one went thru or not.912758


InquiryId :  32170  InquiryType :  Group Reservation  DateAndTime :  2008-03-12 19:59:48  Status :  Replied and Resolved
Replied By William J at 2009-02-17 13:48:45

Please call into member support at 972-805-5200 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-03-12 19:59:48

Where do I find hotel group pricing for Orlando, Fl at the Springhill Suites?


InquiryId :  32187  InquiryType :  Dreamtrips  DateAndTime :  2008-03-12 21:10:47  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-13 07:23:42

I called the resort to ask about you adding a night to your stay. They told me there is no guarantee you\\\'d get to stay in the same room, and when you get transferred to a new room you would have to pay another $65 ncleaning fee for the new room, and book that extra night at full price.
Customer submitted at 2008-03-12 21:10:47

I am looking at the May 18-22 orlando trip. I need to add a night to our stay. Is this something I should call the resort about directly or can I do this in some other way with the dreamtrip?? Thank you


InquiryId :  32191  InquiryType :  Dreamtrips  DateAndTime :  2008-03-12 21:24:42  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-13 07:32:41

Departs Miami at 5 PM...the link under \\\"Trip Highlights\\\" with the itenerary should be working now.
Customer submitted at 2008-03-12 21:24:42

What is the departure time for the May 30th - June 2nd Dreamtrip cruise from the departure port in Miami?


InquiryId :  32193  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-12 21:28:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-12 22:58:22

Hi,
Please login to your dot com site to download the powersearch toolbar or go to the insurance tool given on bottom of the page .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 21:28:57

How do I download the Powersearch Toolbar? Thanks.


InquiryId :  32194  InquiryType :  Commissions  DateAndTime :  2008-03-12 21:34:39  Status :  Replied and Resolved
Replied By David M at 2008-03-13 07:51:45

It should take approximately 3 days for the travel to appear. However, the commission may not show up until 2 months after travel is completed. Thanks, David Worldventures Customer Service
Customer submitted at 2008-03-12 21:34:39

how long does it take to see booked travel on the web site?


InquiryId :  32209  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-12 23:17:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-12 23:12:46

Hi,
Please download the toolbar from the insurance tool given below or by logging in to the site .

Thank You
WorldVentures Team

Customer submitted at 2008-03-12 23:17:02

Where can I find the download program to put Powersearch Toolbar on my computer? It used to be on the \"old\" .com site, but where is the download link now?


InquiryId :  32216  InquiryType :  Existing Reservation  DateAndTime :  2008-03-13 00:04:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:36:45

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 00:04:46

i received a world ventures tracking id for a reservation i made. how do i know if its confirmed with the hotel? should i get an email or something


InquiryId :  32218  InquiryType :  Dreamtrips  DateAndTime :  2008-03-13 00:13:52  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-13 07:37:49

There has to be a member in each villa, so getting an extra room isn\\\'t allowed unless there is a Dreamtrips member booked in each seperate condo.
Customer submitted at 2008-03-13 00:13:52

I would like to take my children and grandchildren on the Orlando Disney World Bahama Bay Resort Dreamtrip. I\'m I allow to book more than one Dreamtrip for the same trip? This one gives you a 2-room suite but I will need two of these 2-room suites, is that allowed?


InquiryId :  32219  InquiryType :  Billing  DateAndTime :  2008-03-13 00:44:30  Status :  Replied and Resolved
Replied By David M at 2008-03-13 07:50:13

Please call in and we will update this for you. 972-805-9600. Thanks, David Worldventures Customer Service
Customer submitted at 2008-03-13 00:44:30

I need to change the billing info. for the monthy fees.


InquiryId :  32226  InquiryType :  Billing  DateAndTime :  2008-03-13 06:33:36  Status :  Replied and Resolved
Replied By David M at 2008-03-13 07:48:50

The best way to handle this is to call in, and we will do this over the phone. 972-805-9600. Thanks, David Worldventures Customer Service
Customer submitted at 2008-03-13 06:33:36

I am a dreamtrip member with ID number 870781. I would like to change my credit card for the monthly recurring charges. How will I do it?


InquiryId :  32227  InquiryType :  Existing Reservation  DateAndTime :  2008-03-13 07:17:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:37:13

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 07:17:18

Hello, Is the Alaska cruise dream trip already sold out? Is there still chance that they will open up spaces?


InquiryId :  32230  InquiryType :  Dreamtrips  DateAndTime :  2008-03-13 05:25:43  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-13 07:44:10

You might want to call our Client Service at 972-805-9600 and report the technical problems you\\\'re having.
Customer submitted at 2008-03-13 05:25:43

member experiencing errors on page,states not found,tries to sign up for a trip on the page and it is not showing his website,it goes to wv dreamtrip page. Member is getting married in Antigua and is having his friends and family book on his website and would like to make sure he is getting commission/credit.


InquiryId :  32234  InquiryType :  General Questions  DateAndTime :  2008-03-13 05:42:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 17:59:13

Hi,
Please login to your dot biz site and check the email archive if you are not receiving .Also , please check all the folders of your email including spam .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 05:42:54

member would like to know why she is not recieving emails,had problems with this in Jan 1 08. Requesting a solution asap,


InquiryId :  32238  InquiryType :  General Questions  DateAndTime :  2008-03-13 05:59:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 18:38:10

Hi,
Please login to your dot biz site and click on the Worldventures PSP and you can sign up there.

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 05:59:47

Member 871527 was unable to sign up for the special promotion on PSP offered at the convention. The lines were extremely long at the convention. He would wait in line but ended having to leave line to return to a meeting. He wants to know if he can still take advantage of the two months free on the PSP program.


InquiryId :  32243  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-13 09:58:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 20:48:51

Hi,
Our technical team is checking on it . Please try it later.

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 09:58:23

when I click on rentals it doesn\'t allow me access says I must have cookies enabled and I do. All the other buttons work fine.


InquiryId :  32252  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-13 10:59:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 21:14:57

Hi,
Our technical team is working on it . It will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 10:59:42

When signing up for a Preferred Customer, the box will not close. Also this page does not show that name is required.


InquiryId :  32263  InquiryType :  Commissions  DateAndTime :  2008-03-13 08:07:47  Status :  Replied and Unresolved
Replied By RichardJ at 2008-03-19 18:39:38

Anthony, If you have the check with you please mail back to 4975 Preston Park Blvd, Suite 550, Plano TX 75093 Attn: A/P. A/P will re issue a check once received. THanks WV
Customer submitted at 2008-03-13 08:07:47

member would like commission check reissued from Aug 15 07.


InquiryId :  32264  InquiryType :  New Reservation  DateAndTime :  2008-03-13 11:28:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 21:17:59

Hi,
Our technical team is working on it . Please try it by tomorrow .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 11:28:18

I am having trouble getting to the RENTALS, it says to enable cookies for my browser, which I did and it still does not work...help!


InquiryId :  32271  InquiryType :  Existing Reservation  DateAndTime :  2008-03-13 11:53:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:42:53

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 11:53:07

Hello, I booked two cabins on the Liberty of the Seas on my website. There is a balance due, how will I know when I need to pay that balance? Is there anyway for me to look this information up? Will there be any comissions as they were purchased through my site?


InquiryId :  32273  InquiryType :  Existing Reservation  DateAndTime :  2008-03-13 12:12:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:45:49

Hi,
Flight reservations will not show up on the site as there is no commission for the same.

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 12:12:54

my inlaws booked a flight and hotel on my web site leaving from sarasota fl to las vegas on march 18th- to march 21st and i dont see it on my web site bookings can you pl help me with this?? thank you christina samora # 913544


InquiryId :  32285  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-13 13:29:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 22:38:31

Hi,
Please check http://johnobannon.worldventures.biz . It works.

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 13:29:11

When I try to log in it says non existing domain name, or that the info is wrong. All settings on my computer are correct as I have accessed it from this computer before. Any help would be appreciated.


InquiryId :  32296  InquiryType :  Magazines  DateAndTime :  2008-03-13 14:54:24  Status :  Replied and Resolved
Replied By Sunny at 2008-03-13 21:46:19

hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-13 21:45:53

hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-03-13 14:54:24

please stop charging me for my web site. I have requested this before but each month I am charged. my web site is worldventures.com/currier


InquiryId :  32297  InquiryType :  Dreamtrips  DateAndTime :  2008-03-13 15:01:53  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-13 13:01:42

Send an email to the agent handling the Tortola Dreamtrip...she will be able to help you with this. Her name is Belinda, and her email is b.negrotto@worldventures.com
Customer submitted at 2008-03-13 15:01:53

I am trying to find out about how much it will cost to fly to Tortola for the Dream Trip in June. I am unable to find a flight . I think the airport code is TOV. can you help me find this information so I can budget for it?


InquiryId :  32303  InquiryType :  General Questions  DateAndTime :  2008-03-13 12:06:50  Status :  In Progress
Replied By Andre C at 2008-03-26 10:27:19

The message left was to inform Jennifer Hauge that her RTA or Dreamtrips card has been returned to Worldventures and an update of her mailing address was needed to resend her card
Customer submitted at 2008-03-13 12:06:50

member called to talk with Andre because he left a message for her. Please call her.


InquiryId :  32305  InquiryType :  Travel Services- Hotel  DateAndTime :  2008-03-13 12:10:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:45:08

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 12:10:33

Customer made reservation and wants to see if she can make full payment instead of partial payment.


InquiryId :  32306  InquiryType :  Magazines  DateAndTime :  2008-03-13 15:50:57  Status :  Replied and Resolved
Replied By Sunny at 2008-03-13 21:47:57

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-13 21:47:29

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-03-13 15:50:57

Due to the economic downturn in my business i have to focus all attention to this business and therefore not enough time to make this work. I have to cancell my membership please do not deduct any further i requested this last month and 40 dollars was still deducted.


InquiryId :  32312  InquiryType :  Billing  DateAndTime :  2008-03-13 12:44:09  Status :  Replied and Resolved
Replied By Karen O at 2008-03-14 05:57:37

Our records indicate the last charge on this account was 11-12-06. Once we receive your fax we will be happy to further investigate.
Replied By Karen O at 2008-03-14 05:57:33

Our records indicate the last charge on this account was 11-12-06. Once we receive your fax we will be happy to further investigate.
Customer submitted at 2008-03-13 12:44:09

Member has been billed for service she thought she had discontiue, will fax over proof to billing department.


InquiryId :  32314  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-13 16:21:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 22:39:54

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 16:21:28

The prices for flights are running about the same as they are on expedia and travelocity. What happened to the great deals that were available a couple of weeks ago??


InquiryId :  32318  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-13 16:39:04  Status :  Replied and Resolved
Replied By Sunny at 2008-03-13 22:27:06

Hi
Login to your .com site and the powersearch download is available.]
Thank you
Worldventures Team
Replied By Sunny at 2008-03-13 22:26:39

Hi
Login to your .com site and the powersearch download is available.]
Thank you
Worldventures Team
Customer submitted at 2008-03-13 16:39:04

Where did the download button go????


InquiryId :  32319  InquiryType :  Existing Reservation  DateAndTime :  2008-03-13 16:43:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 23:48:22

Hi,
Please contact airlines directly to reconfirm .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 16:43:09

I book a flight from phoenix to seattle for my sister. How can I retrieve the flight information?


InquiryId :  32321  InquiryType :  New Reservation  DateAndTime :  2008-03-13 17:25:03  Status :  Replied and Resolved
Replied By Sunny at 2008-03-13 20:52:09

Hi
Please come to livechat selecting \\\\\\\'Travel Department\\\\\\\' and our agents will assist you with this.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-13 20:51:44

Hi
Please come to livechat selecting \\\'Travel Department\\\' and our agents will assist you with this.
Thank you
Worldventures Team
Customer submitted at 2008-03-13 17:25:03

Hi I can\'t find Palm Springs on powersearch vacations. Can you help??


InquiryId :  32340  InquiryType :  General Questions  DateAndTime :  2008-03-13 15:55:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-13 18:26:25

Hi,
Our technical team is still working on it . Please try to register later .

Thank You
WorldVentures Team

Customer submitted at 2008-03-13 15:55:17

Member cannot sign up for Concierge because someone else has same first 7 digits of social. Please call on cell phone 6619030753


InquiryId :  32347  InquiryType :  Flight  DateAndTime :  2008-03-13 19:59:37  Status :  Replied and Resolved
Replied By David M at 2008-03-14 07:12:41

We are still waiting to hear back from Rob Baker on this. Please check back later. Cordially, Worldventures Customer Service
Customer submitted at 2008-03-13 19:59:37

During the convention, someone demonstrated how to call in for a reservation. What is that phone number?


InquiryId :  32388  InquiryType :  Travel Commissions  DateAndTime :  2008-03-14 08:39:12  Status :  Replied and Resolved
Replied By Angela H at 2008-03-18 06:59:37

Dear Tamara, WorldVentures has not yet received the commission for this booking. WorldVentures receives commissions approximately 60-120 days after the date of travel. The travel date for this booking is 2/7/2008. Once the commission has been received it will be processed and paid out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-14 08:39:12

I have not been paid for the travel commission I earned. Would you please look into this. Thank you Tamara Brown


InquiryId :  32389  InquiryType :  Flight  DateAndTime :  2008-03-14 08:43:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-14 22:16:42

Hi,
Please initiate livechat with the travel department and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 08:43:06

I would like to take the dreamtrip to Tortola but have been unable to locate a flight. Could you please assist?? ThANKS, Dr. CAT


InquiryId :  32393  InquiryType :  Dreamtrips  DateAndTime :  2008-03-14 10:01:18  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-17 07:08:41

Just left a message on your voicemail.... Try emailing Dawn again at: d.parton@worldventures.com
Customer submitted at 2008-03-14 10:01:18

I tried live chat and what they say is go the DT website and if it is not there go to the Archives, it seems I cannot get an answer. It goes around the circle and I couldn\'t get an answer. I email pdarton@worldventures.com and I didn\'t get an answer. I am asking if there is a waiting list? Thanks


InquiryId :  32396  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-14 10:20:21  Status :  Replied and Resolved
Customer submitted at 2008-03-14 10:20:21

Please send info on becoming an affiliate with your company. Sorry I don\'t have a sponsor, ran across your website. Thanks


InquiryId :  32411  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-14 12:13:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-14 19:32:30

Hi,
It will be very soon updated on the home page . Now , you can go to the travel insurance tool and can download from there .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 12:13:49

How can we download the toolbar now? It is not on the new website or is it? Thanks! Josee


InquiryId :  32419  InquiryType :  Billing  DateAndTime :  2008-03-14 09:26:17  Status :  Replied and Resolved
Replied By Karen O at 2008-03-19 07:07:03

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-03-19 07:06:59

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2008-03-14 09:26:17

Susan Iovino called in regards to a refund she was supposed to have gotten canceled with a week. I cant bring this customer up under name or social and customer does not know her member number. she says it has been over 30 days since she requested refund. full ss. 572-21-4984


InquiryId :  32427  InquiryType :  Dreamtrips  DateAndTime :  2008-03-14 13:26:28  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-17 07:12:05

You can get that question best answered by the agent handling the Dreamtrip you\\\'re referring to. Her name is April, and her email address is: a.devoe@worldventures.com
Customer submitted at 2008-03-14 13:26:28

HI. BAJA MEXICO CRUISE ON MAY 19-23 .DOES IT INCLUDE FOOD AND DRINKS?


InquiryId :  32433  InquiryType :  Existing Reservation  DateAndTime :  2008-03-14 13:49:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-14 22:13:30

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 13:49:26

Hi! My WV confirmation # is GRPV1CX81F32 and the Funjet vacations Reservation # is 5D7J00E3. I am wondering if there is ground transportation to the resort included. I also wanted to find out if our request to be near the people who booked on WV tracking # GRPDX6R35V23 and away from the late night bar/club was able to be accomodated. This is for my father\'s 60th birthday and we will have a few kids. Thanks!


InquiryId :  32435  InquiryType :  Flight  DateAndTime :  2008-03-14 14:05:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-14 22:16:25

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 14:05:04

I need this flight Continental 2029 EWR Sat 29 Mar 8:40 AM to MKE Sat 29 Mar 9:58 AM Frontier 376 MKE Sun 30 Mar 7:25 PM to SNA Sun 30 Mar 10:45 PM Its $574/person on cheap tickets and my site is not showing competitive prices at all


InquiryId :  32442  InquiryType :  Group Reservation  DateAndTime :  2008-03-14 14:16:03  Status :  Replied and Resolved
Replied By William J at 2009-02-21 11:56:31

Please feel free to call Rovia Support at 972-805-5200 for further assistance if this issue is still unresolved. Thank you for choosing WorldVentures!
Customer submitted at 2008-03-14 14:16:03

How do I book for 57 rooms in Atlanta Georgia? tabblove@yahoo.com or 931-334-5137 Tabb


InquiryId :  32451  InquiryType :  EarnVacations.com  DateAndTime :  2008-03-14 14:55:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 20:19:44

Hi,
Please clarify your query .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 14:55:43

I am interested in the Travel Team Leader Program.


InquiryId :  32452  InquiryType :  New Reservation  DateAndTime :  2008-03-14 15:06:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-14 20:08:54

Hi,
Please elaborate your question .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 15:06:27

payment plan for trip


InquiryId :  32460  InquiryType :  Dreamtrips  DateAndTime :  2008-03-14 15:52:44  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-17 07:00:13

It will be available to any member, even just Dreamtrips members.
Customer submitted at 2008-03-14 15:52:44

Hi there. Is the new concierge service for dreamtrips members too or just LTC? Thanks


InquiryId :  32484  InquiryType :  Group Reservation  DateAndTime :  2008-03-14 18:47:56  Status :  Replied and Resolved
Replied By William J at 2009-02-21 11:58:11

Please feel free to call Rovia Support at 972-805-5200 for further assistance if this issue is still unresolved. Thank you for choosing WorldVentures!
Customer submitted at 2008-03-14 18:47:56

Custom cruise or destination trip for 27 family members August 1-10, 2008 for 6-7 days. Prefer eastern Carriabean or perhaps Playa Del carmen \"Old Santos Gayla Resort\" or something similar. 4 departure cities, Kansas City, St. Louis, Wichita Ks and Springfield, Mo. Possibly Wichita and Springfield could travel to KC.Want to keep to $900-$1000 per person


InquiryId :  32487  InquiryType :  Existing Reservation  DateAndTime :  2008-03-14 19:45:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:22:48

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 19:45:53

I have lost my travel information for reservation CJ2PCC--Princess Crown Cruise on 3/22/2008 for John and Kathy Jamrozek. I need the plane information. Thanks.


InquiryId :  32488  InquiryType :  Travel-Cruise  DateAndTime :  2008-03-14 20:17:12  Status :  Replied and Resolved
Customer submitted at 2008-03-14 20:17:12

I tried to book a cruise and it said to call or e-mail. I actually booked my cruise through another travel company due this problem because no one responded or answered the phone-I don\'t feel good about our product if we can\'t deliever. What is going on with this situation? I lost a commission over this-NOT HAPPY AT ALL.


InquiryId :  32491  InquiryType :  Dot Com Site  DateAndTime :  2008-03-14 20:34:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-14 21:05:48

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 20:34:57

problems downloading pictures. my dot is mess up


InquiryId :  32495  InquiryType :  Travel Commissions  DateAndTime :  2008-03-14 20:53:06  Status :  Replied and Resolved
Replied By Angela H at 2008-03-20 08:54:38

Dear Keith, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. I do apologize for any misunderstandings; I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2008-03-14 20:53:06

I am new, so forgive me if this question is premature -- I know that I had a flight booking originating from my website today and the $10 fee was included in the fee. Passengar Name is Evan Dobkin and travel is May 11, 2008 with a return on May 18, 2008. I do not see it in my bookings record yet. Is there a delay in posting bookings? Thank you, Keith Carrington ID # 922409


InquiryId :  32503  InquiryType :  Group Reservation  DateAndTime :  2008-03-14 21:24:24  Status :  Replied and Resolved
Replied By William J at 2009-02-21 12:07:34

Please feel free to call Rovia Support at 972-805-5200 for further assistance if this issue is still unresolved. Thank you for choosing WorldVentures!
Customer submitted at 2008-03-14 21:24:24

Mr. Garcia. I\'m Napoleon Selva (Mrs. Garcia co-worker at LA. Elementary) I\'m trying to find an economical package to Asia or Africa. I would like to visit at least 3 different countries. Please, let me know if you have something that I could purchase within the month of July. Thank you, N. Selva


InquiryId :  32505  InquiryType :  Magazines  DateAndTime :  2008-03-14 21:32:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-14 21:11:17

Hi,
Please check again .http://braceytravels.worldventures.biz/ is working .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 21:32:57

Hello, My name is Terri Bracey and I just join the WorldVentures Family. I\'m having a problem finding my site. It should be as follows: braceytravels.worldventures.biz and it does not come up. Can I get help? Thank you, Terri Bracey


InquiryId :  32513  InquiryType :  Billing  DateAndTime :  2008-03-14 22:55:28  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-04-05 06:27:57

Hello Tammy, I show your account was cancelled on 08/16/08, if you would like to fax your credit card/bank statement you can send that to 972-985-6842 attention David M. Thank You, WV
Customer submitted at 2008-03-18 16:34:25

Hi David, Thank you for responding. Could you please tell me when you canceled my membership? I have been disputing this since a few months after I signed up. I would like to fax you my american express credit card statements and be credited for those months that I was charged for on my card. Thanks, Tammy Taylor
Replied By David M at 2008-03-18 10:21:47

I show this member ID as terminated and the recurring billing deactivated, so there should be no further billing.
Customer submitted at 2008-03-14 22:55:28

I have put in several requests to cancel my membership...starting as way back as a few months after I joined. I faxed several times to the number that was provided and yet my credit card continues to be billed. Could you please help me with this once and for all. Thank you, Sincerely, Tammy Taylor tamarataylor1234@yahoo.com


InquiryId :  32514  InquiryType :  Existing Reservation  DateAndTime :  2008-03-14 23:00:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:33:01

Hi,
Please login to your dot com site and go to the link to upload photo . It should be in jpg format .

Thank You
WorldVentures Team

Customer submitted at 2008-03-14 23:00:00

hello wanted to know how to download a picture of myself on my .com website if in all is possible thank you. https://www.world-venture.com Id#768470


InquiryId :  32519  InquiryType :  Dreamtrips  DateAndTime :  2008-03-15 00:06:27  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-17 06:53:02

Call rep suport at 972-805-9600 and they can assist you with your login.
Customer submitted at 2008-03-15 00:06:27

I cannot remember my login info and the system says it does not have any matching records.


InquiryId :  32525  InquiryType :  Reactivation  DateAndTime :  2008-03-15 06:18:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-16 23:01:33

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 06:18:58

I made a reservation for a car and I\'ve misplaced my confermation. Can you pull it up for me.


InquiryId :  32534  InquiryType :  Genealogy  DateAndTime :  2008-03-15 06:08:02  Status :  Replied and Resolved
Customer submitted at 2008-03-15 06:08:02

member would like to know why she is not FQR, she sponsored 908276, and gave 918088 to 908276. Also 923069 was given to 908276 to be IQR. The member is not understanding the new comp plan and would like someone to explain it to her.


InquiryId :  32537  InquiryType :  Genealogy  DateAndTime :  2008-03-15 06:36:21  Status :  Replied and Resolved
Replied By RichardJ at 2008-03-19 19:00:39

David, As long as your payment goes thru this will not affect your commissions. Thanks WV
Customer submitted at 2008-03-15 06:36:21

member\'s status is in graceperiod, noticed this Friday evening. Customers booking under his website and would like to make sure this is not going to affect his commissions.


InquiryId :  32559  InquiryType :  New Reservation  DateAndTime :  2008-03-15 14:30:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-16 23:42:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 14:30:21

To whom it may concern, I have attempted to receive assistance through live chat and the customer service phone. I was attempting to make an online hotel reservation and after I put in my visa info, I would get an error message on the web site which indicated to me my request did not go through. I tried a few times and received the same message. When I checked my email and bank account it is showing charges for each reservation attempt. Here are the request numbers sent to my email: 1) GRPHN527D943 2)GRP3192OX5A8 3) GRPP53673JN1 4)GRPEV9340351 5)GRPEV9340351 I do not authorize all 5 of these charges and will not accept all 5 of these charges. I want to make only one reservation for: Cory Kempton April 25-April 29 at the Royal Decameron Costa Flamingos. The price online was $376.49 Please call me Ursula Kehaulani 253-241-5152


InquiryId :  32560  InquiryType :  Group Reservation  DateAndTime :  2008-03-15 14:31:28  Status :  Replied and Resolved
Replied By William J at 2009-02-21 12:08:02

Please feel free to call Rovia Support at 972-805-5200 for further assistance if this issue is still unresolved. Thank you for choosing WorldVentures!
Customer submitted at 2008-03-15 14:31:28

I have a customer who wants to fly to barcalona from LAX on june 27th. Stay 2 nights and take the NCL Gem cruise to Italy on the 28th. They want one balcony cabin and two inside cabins close by. On July 6th they want to fly back from Barcalona to JFK and spend 2 nights in NY City. Please assist me, thank you.


InquiryId :  32561  InquiryType :  Hotel  DateAndTime :  2008-03-15 14:31:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:37:59

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 14:31:58

To whom it may concern, I have attempted to receive assistance through live chat and the customer service phone. I was attempting to make an online hotel reservation and after I put in my visa info, I would get an error message on the web site which indicated to me my request did not go through. I tried a few times and received the same message. When I checked my email and bank account it is showing charges for each reservation attempt. Here are the request numbers sent to my email: 1) GRPHN527D943 2)GRP3192OX5A8 3) GRPP53673JN1 4)GRPEV9340351 5)GRPEV9340351 I do not authorize all 5 of these charges and will not accept all 5 of these charges. I want to make only one reservation for: Cory Kempton April 25-April 29 at the Royal Decameron Costa Flamingos. The price online was $376.49 Please call me Ursula Kehaulani 253-241-5152


InquiryId :  32562  InquiryType :  Existing Reservation  DateAndTime :  2008-03-15 14:32:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:38:14

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 14:32:22

To whom it may concern, I have attempted to receive assistance through live chat and the customer service phone. I was attempting to make an online hotel reservation and after I put in my visa info, I would get an error message on the web site which indicated to me my request did not go through. I tried a few times and received the same message. When I checked my email and bank account it is showing charges for each reservation attempt. Here are the request numbers sent to my email: 1) GRPHN527D943 2)GRP3192OX5A8 3) GRPP53673JN1 4)GRPEV9340351 5)GRPEV9340351 I do not authorize all 5 of these charges and will not accept all 5 of these charges. I want to make only one reservation for: Cory Kempton April 25-April 29 at the Royal Decameron Costa Flamingos. The price online was $376.49 Please call me Ursula Kehaulani 253-241-5152


InquiryId :  32563  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-15 14:32:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-16 23:34:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 14:32:46

To whom it may concern, I have attempted to receive assistance through live chat and the customer service phone. I was attempting to make an online hotel reservation and after I put in my visa info, I would get an error message on the web site which indicated to me my request did not go through. I tried a few times and received the same message. When I checked my email and bank account it is showing charges for each reservation attempt. Here are the request numbers sent to my email: 1) GRPHN527D943 2)GRP3192OX5A8 3) GRPP53673JN1 4)GRPEV9340351 5)GRPEV9340351 I do not authorize all 5 of these charges and will not accept all 5 of these charges. I want to make only one reservation for: Cory Kempton April 25-April 29 at the Royal Decameron Costa Flamingos. The price online was $376.49 Please call me Ursula Kehaulani 253-241-5152


InquiryId :  32564  InquiryType :  Existing Reservation  DateAndTime :  2008-03-15 14:33:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:38:30

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 14:33:22

To whom it may concern, I have attempted to receive assistance through live chat and the customer service phone. I was attempting to make an online hotel reservation and after I put in my visa info, I would get an error message on the web site which indicated to me my request did not go through. I tried a few times and received the same message. When I checked my email and bank account it is showing charges for each reservation attempt. Here are the request numbers sent to my email: 1) GRPHN527D943 2)GRP3192OX5A8 3) GRPP53673JN1 4)GRPEV9340351 5)GRPEV9340351 I do not authorize all 5 of these charges and will not accept all 5 of these charges. I want to make only one reservation for: Cory Kempton April 25-April 29 at the Royal Decameron Costa Flamingos. The price online was $376.49 Please call me Ursula Kehaulani 253-241-5152


InquiryId :  32571  InquiryType :  New Reservation  DateAndTime :  2008-03-15 15:59:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-16 23:57:09

Hi,
Please delete temporary internet files and cookies and try to give the search again . Also , for the book direct option there are no additional charges .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 15:59:59

I\'m messing around with my web-site as if I were a customer wanting to book travel. So far I have had no results as promised in the presentation. The site takes forever to pull up information and when it does come up on more tha half the page all I see is price/NA. What is going on? Am I doing something wrong? Also when I go into book flight there is an option to book with us, or book direct. To book with us there is a $10 charge. Why would anyone pay extra money to book through my site when they can book direct through the airline? I\'m staring to feel a little skeptical, I hope this wasn\'t a bad choice on my behalf. I have friends getting ready to book travel through my site so I would appreciate a fast response so I can direct them the correct way. I would be embarrased if they were not able to see what I told them they would see on my site. For instance, I did not see any comparrison with any other site when it came to pricing. Like I mentioned before I didn\'t get any pricing at all it comes up NA.


InquiryId :  32578  InquiryType :  Commissions  DateAndTime :  2008-03-15 14:02:44  Status :  Replied and Resolved
Customer submitted at 2008-03-15 14:02:44

member is asking for follow up on commission check for 100.00 she should have rec\'d months ago. Her address changed and it was not updated in the back office.


InquiryId :  32579  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-15 14:13:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-16 21:52:20

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 14:13:08

Member concerned that website is not functioning properly, has had clients booking hung up in middle of processing. Member would like to know if she needs to adjust settings on computer or if it is just on wventures end.


InquiryId :  32581  InquiryType :  Travel Commissions  DateAndTime :  2008-03-15 14:26:19  Status :  Replied and Resolved
Replied By Angela H at 2008-03-20 07:29:55

Dear Julie, If you could please fax me a copy of the email confirmation I will make sure you receive your due commissions. Our fax number is 972-767-4382 and please put your ID number and name on the fax. Also, please keep in mind WorldVentures receives commissions from the vendor approximately 60-120 days after the date of travel. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-15 14:26:19

Member booked travel in Dec 07,would like to know status of payment. Member submitted ticket but did not recieve response. Also used live chat and did not get an answer.


InquiryId :  32583  InquiryType :  New Reservation  DateAndTime :  2008-03-15 17:53:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 00:21:48

Hi,
Please give a general search through the home and the next page will show the link for advanced search and you can enter more than 6 adults there .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 17:53:07

Hello my name is Jessica Torres and I was wondering why i can\'t enter more than 4 travelers>>>


InquiryId :  32586  InquiryType :  Events  DateAndTime :  2008-03-15 18:14:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 00:23:20

Hi,
Please let us know specifically where you need assistance .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 18:14:48

Hello, I am just enquiring about how this website works. Can you please send me some information please...


InquiryId :  32588  InquiryType :  Dot Com Site  DateAndTime :  2008-03-15 14:58:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-16 22:05:03

Hi,
Please let me know the url and the login details that you are trying to use .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 14:58:12

sponsor setting up new account for downline, unable to access back office with login. I reset members password and url. After many attempts sponsor which is daughter in law cannot get into his back office.


InquiryId :  32589  InquiryType :  Group Reservation  DateAndTime :  2008-03-15 18:21:31  Status :  Replied and Resolved
Replied By William J at 2009-02-21 12:08:59

Please feel free to call Rovia Support at 972-805-5200 for further assistance if this issue is still unresolved. Thank you for choosing WorldVentures!
Customer submitted at 2008-03-15 18:21:31

need group discount for hotel and car rental for June 26, 2008 to July 3rd, 2008. need 9 hotel rooms for 9 couples and two van rentals for those same days please contact me asap. thanks


InquiryId :  32602  InquiryType :  Travel Commissions  DateAndTime :  2008-03-15 20:36:36  Status :  Replied and Resolved
Replied By Angela H at 2008-03-18 10:22:29

Dear Theresa, The information listing on your manual booking is sufficient for me to locate the commission once it is received. The estimated commission will be around 5-10% off the base price. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-15 20:36:36

I booked a client for Disney this past week through www.disneytravelagents.com. I added this on as a manual booking to my WV site. It does not show travle dates or a commission amount, how do I fix that or when will it show up?


InquiryId :  32603  InquiryType :  Dot Com Site  DateAndTime :  2008-03-15 21:07:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 00:26:49

Hi,
Please send it to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 21:07:01

to whom it may concern my picture is uploaded but will not appear on my .com website


InquiryId :  32605  InquiryType :  Travel Commissions  DateAndTime :  2008-03-15 21:45:06  Status :  Replied and Resolved
Replied By Angela H at 2008-03-18 10:26:12

Dear Larry, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-15 21:45:06

I have tried for a month to get some answers --3 times by phone with different people--3 times with live chat and several calls with John Ruin who is my sponsor--I have used WV 4 or 5 times to book trips and I have no detais showing up about my trips--I want to know my commissions and I want to have a record for receipting purposes--I have been told there is a issue with the teck department and booking under the red line vs power search or something--that has been the story for 3 weeks--please assist


InquiryId :  32612  InquiryType :  Flight  DateAndTime :  2008-03-15 23:25:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:40:02

Hi,
Please go to the travel site and give the search to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-15 23:25:58

I need help finding the best price for a one way ticket from Los Angeles to Cairo.


InquiryId :  32640  InquiryType :  Travel Commissions  DateAndTime :  2008-03-16 15:59:36  Status :  Replied and Resolved
Replied By Angela H at 2008-03-18 10:27:36

Dear Jeanne, To the best of my knowledge World Ventures does not sell light bulbs. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-16 15:59:36

I need to buy a light bulb. What happened to the $1.21. thanks, jeanne


InquiryId :  32642  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-16 16:08:29  Status :  Replied and Resolved
Replied By Terri E at 2008-03-20 04:30:42

Terri, thanks for your Inquiry, but could you give more clarity, so me may further assist you. (Add a Car?) Thanks.
Customer submitted at 2008-03-16 16:08:29

I called the telephone number on my confirmation to see if I could make a change or add a car. The customer service rep referred me to YTB.com to add the car. This shocked me. Why did this happen?


InquiryId :  32644  InquiryType :  Dreamtrips  DateAndTime :  2008-03-16 16:41:01  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-17 06:56:37

Yes, if it says 0% availability, it is sold out.
Customer submitted at 2008-03-16 16:41:01

Does 0% availabilty mean the trip is sold out


InquiryId :  32660  InquiryType :  Group Reservation  DateAndTime :  2008-03-16 19:39:48  Status :  Replied and Resolved
Replied By William J at 2009-02-21 12:10:19

Please feel free to call Rovia Support at 972-805-5200 for further assistance if this issue is still unresolved. Thank you for choosing WorldVentures!
Customer submitted at 2008-03-16 19:39:48

I have email you guys 3x and no one has called me back. pls call me asap.


InquiryId :  32665  InquiryType :  Existing Reservation  DateAndTime :  2008-03-16 20:32:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:47:14

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-16 20:32:41

Already made a reservation for an Eastern Carribean cruise on September 8th 2008 under Kevin Bohlin (LTC)-- but cannot access to the reservation online or print the initernary.


InquiryId :  32667  InquiryType :  Hotel  DateAndTime :  2008-03-16 20:48:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:48:25

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-16 20:48:59

My buddy who is not yet a member of Worldventures booked a trip to Melia all-inclusive beach and golf resort. I was wondering if that resort offered any specials or discounts for Travel agents. If there was it would help me to sign him up as a Worldventure member. Thanks


InquiryId :  32674  InquiryType :  Magazines  DateAndTime :  2008-03-16 21:47:11  Status :  Replied and Resolved
Customer submitted at 2008-03-16 21:47:11

Irene Perez, It was a pleasure seeing you at the Orange County Big Mixer on Thursday. If there\'s interest, it\'d be a privilege to discuss promotions for your travel company to our online audience. As one of the oldest and largest free real estate FSBO services online since 1999, our portals offer a unique pipeline for traffic, sales, search engine optimization, and branding. Our demographic comprises buyers, sellers, realtors, and professionals who bookmark our portals to prospect from the free list of property postings. If you are interested, we offer a Free Link Exchange. One can also spotlight their business with a Featured Placement. For a full range of opportunities, please review our Comprehensive Promotions. Please also enjoy a recent Radio Interview I did on the RealTown.com \"Real Chatter\" radio show. If you\'d like to schedule a call regards working together, please advise? Sincerely, Michael Stark, Broker Realtor, PostYourProperty.com NeoRealEstate.com LookForProperty.com SouthernCaliforniaBroker.xom 949-574-9474


InquiryId :  32676  InquiryType :  New Reservation  DateAndTime :  2008-03-16 21:52:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 19:15:18

Hi,
Please go to the travel site and use the vacation powersearch to get the best deals .

Thank You
WorldVentures Team

Customer submitted at 2008-03-16 21:52:37

Good Evening, I have 3 friends that want to go to Cancun April 22 - 26 and they want to stay at a property with a kitchenette where they can do some cooking. They don\'t think they want an all inclusive. Can you recommend a nice property to fit their request? They need hotel and air, no car. If you can find an all inclusive with a kitchen that might be of interest to them depending on the cost difference. I greatly appreciate your help! Thanks!


InquiryId :  32678  InquiryType :  Travel Commissions  DateAndTime :  2008-03-16 22:10:41  Status :  Replied and Resolved
Replied By Angela H at 2008-03-18 10:50:36

Dear Connie, I was unable to locate any bookings from your site. If you could please fax me a copy of the email confirmation I will make sure you receive your due commissions. Our fax number is 972-767-4382 and please put your ID number and name on the fax. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-16 22:10:41

Just curious how long it takes for commissions to register and when commissions are paid. We booked a personal trip this past weekend to Tulsa (actually booked one and later cancelled and replaced it with a different hotel).


InquiryId :  32681  InquiryType :  Existing Reservation  DateAndTime :  2008-03-16 23:28:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:44:47

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-16 23:28:36

How do I cancel this?


InquiryId :  32682  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-17 00:47:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 19:18:50

Hi,
Our technical team is working on it . Meanwhile you can send email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 00:47:51

I CANNOT ACCESS RENTALS. I ONLY GET A MESSAGE TO DISABLE COOKIES, WHICH I HAVE.


InquiryId :  32694  InquiryType :  Existing Reservation  DateAndTime :  2008-03-17 08:45:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:57:15

Hi,
Please contact the vendor or the airline directly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 08:45:44

Have not received iterinary for flight 113 Philipine Airlines on 19 Mar. Pls email me my iterinary. Already have reservation. Thanks


InquiryId :  32700  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-17 05:55:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 18:07:37

Hi,
May I know the url that you are trying to use ?

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 05:55:21

error on login to website, subname unable to locate, not really sure what error said.


InquiryId :  32701  InquiryType :  Billing  DateAndTime :  2008-03-17 06:09:41  Status :  Replied and Unresolved
Replied By Karen O at 2008-03-19 07:17:40

We have found the error, although we will need you to provide your security code for your discover so that we can process the February payment.
Replied By Karen O at 2008-03-19 07:17:35

We have found the error, although we will need you to provide your security code for your discover so that we can process the February payment.
Customer submitted at 2008-03-17 06:09:41

member has had 3 failed recurring charges, has spoken to Discover about problem, states wventures is not allowing charges to go thru, would like to get her about to active.


InquiryId :  32708  InquiryType :  Events  DateAndTime :  2008-03-17 07:03:00  Status :  Replied and Resolved
Customer submitted at 2008-03-17 07:03:00

member would like to know the price for spouse/nonrep for the Phoenix acceleration in April 08, would like to know if price is 299.00 for all or if there is a price break.


InquiryId :  32709  InquiryType :  General Questions  DateAndTime :  2008-03-17 07:15:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 19:53:39

Hi,
Please use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 07:15:07

member would like to sigh up for conceirge program and the system would not allow, member states her brothers have the same ss# first seven digets, one brother could login but she and her other brother cannot due to ss # or just login issues.


InquiryId :  32711  InquiryType :  Compliance  DateAndTime :  2008-03-17 07:24:44  Status :  Replied and Resolved
Replied By Joyce W at 2008-03-20 12:50:59

Please call me at 972-805-9577 to discuss the situation.
Replied By Joyce W at 2008-03-20 12:50:53

Please call me at 972-805-9577 to discuss the situation.
Customer submitted at 2008-03-17 07:24:44

placement of new member, she is just LTC and is only 17yrs old #918327. Sponsor is calling worried about her spot being taken. The member was signed up before being told by Sr Member that she was under age and could not do it, would like to know how to go about this to save the spot in placement.


InquiryId :  32713  InquiryType :  Dot Com Site  DateAndTime :  2008-03-17 07:28:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 18:08:54

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 07:28:28

member experiencing errors on travel bookings, locations are coming up in different areas then selected. Clients are unable to access members website and is loosing bookings due to new site.


InquiryId :  32714  InquiryType :  Genealogy  DateAndTime :  2008-03-17 07:38:53  Status :  Replied and Unresolved
Replied By RichardJ at 2008-03-19 19:04:06

Dunton, Your account should be updated very soon once we complete all the volume push. If after March 30th this has not changed please contact Client Services at 972805600 ask for Tier 2. Thanks WV
Customer submitted at 2008-03-17 07:38:53

member feels he should be FQR plus some and would like some answers on the status of his account.


InquiryId :  32720  InquiryType :  Commissions  DateAndTime :  2008-03-17 08:13:22  Status :  Replied and Resolved
Replied By Diana M at 2008-04-08 07:45:57

Hello Dison Vang, We show that a 100.00 was auto deposited in your account. Thanks Diana
Replied By Diana M at 2008-04-08 07:45:50

Hello Dison Vang, We show that a 100.00 was auto deposited in your account. Thanks Diana
Customer submitted at 2008-03-17 08:13:22

member would like to know about her cycle bonus, she states she should have rec\'d them,but has not. Also has questions on fast start bonus that is unclear in new comp plan that was revised


InquiryId :  32726  InquiryType :  Existing Reservation  DateAndTime :  2008-03-17 11:51:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 00:57:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 11:51:58

I\'m leaving tomorrow on my vacation and I need all my travel information. Please call me ASAP. My tracking # is GRPDU212964I.


InquiryId :  32727  InquiryType :  Genealogy  DateAndTime :  2008-03-17 08:34:34  Status :  Replied and Resolved
Customer submitted at 2008-03-17 08:34:34

member calling on downline enrollment error,ccard issue on member 923111. Member submitted the wrong form for being a rep.Member requesting assistance with errors made to get the member active.


InquiryId :  32729  InquiryType :  Refunds  DateAndTime :  2008-03-17 08:48:00  Status :  Replied and Resolved
Replied By Karen O at 2008-03-17 10:14:19

Our records indicate that this charge was disputed with the financial institution, therefore we are unable to offer a refund. If you have any further questions concerning this please speak to Lorie in the billing department.
Replied By Karen O at 2008-03-17 10:13:14

Our records indicate that this charge was disputed with the financial institution, therefore we are unable to offer a refund. If you have any further questions concerning this please speak to Lorie in the billing department.
Customer submitted at 2008-03-17 08:48:00

calling on refund of 399.99, states her credit card company has not had a credit with world ventures come thru,spoke to ccard company on 3/17/08. insists that she spoke to Barbara and was told it was processed,spoke to her on 3/15/08


InquiryId :  32733  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-17 09:04:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 18:09:33

Hi,
May I know the url and the login details that you are using?

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 09:04:21

unable to login to website in marketing to obtain forms for downloading, product and rep agreement.The screen is blank and when refreshing page f5 it comes back up with error done.


InquiryId :  32735  InquiryType :  Dreamtrips  DateAndTime :  2008-03-17 09:11:22  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-18 07:30:09

Hi Kate..just spoke on phone...will et IT and David handle from here. Larry
Customer submitted at 2008-03-17 09:11:22

Mixup on signing a person on dreamtrips, came under someone elses order


InquiryId :  32736  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-17 09:11:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 18:12:14

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 09:11:34

member is having problems with dotbiz site with marketing download of presentation, error coming up with zipfile corrupt, tried multiple times still not able function.


InquiryId :  32737  InquiryType :  New Reservation  DateAndTime :  2008-03-17 12:39:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 20:41:20

Hi,
Please be aware that we will be conducting system upgrades and maintenance for the next 48 hours. As such, you may experience technical difficulties with your .com and .biz websites. We apologize for any inconvenience .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 12:39:16

I\'m doing a PowerSearch on Hotel for Kansas City, KS 4/4/08-4/6/08 for 1 room, 2 adults, 2 kids (ages 4 & 6) at Great Wolf Lodge. One rate comes up. When I click on More Rates and Rooms this heading shows up: MORE DISCOUNTED RATES AVAILABLE and then below that is the 1 rate that showed up originally. Below that it shows: STANDARD RATES ALSO AVAILABLE. My question...what are the additional discounted rates and how I do get more info on them? Thanks, Tawnya Willits LTC


InquiryId :  32738  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-17 12:47:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 20:42:03

Hi,
Please login to your dot biz site and go to Marketing and then Marketing assets, accept the disclaimer and go to the next page to order business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 12:47:11

Where can I find the business cards? I have a new consultant and we cannot seem to find where to order the cards.


InquiryId :  32739  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-17 09:43:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 18:30:50

Hi
Please be aware that we will be conducting system upgrades and maintenance for the next 48 hours. As such, you may experience technical difficulties with your .com and .biz websites. We apologize for any inconvenience.

Thank you
Worldventures Team .

Customer submitted at 2008-03-17 09:43:17

member is having problems with dotbiz site with marketing download of presentation, error coming up with zipfile corrupt, tried multiple times still not able function.


InquiryId :  32759  InquiryType :  Commissions  DateAndTime :  2008-03-17 11:10:24  Status :  Replied and Unresolved
Replied By RichardJ at 2008-03-19 19:54:02

This will be in your Back office very soon. Thanks WV
Customer submitted at 2008-03-17 11:10:24

Member req info will there be a video to share with new prospects for WT, subject of video comp plan


InquiryId :  32765  InquiryType :  Magazines  DateAndTime :  2008-03-17 15:11:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 22:42:37

Hi,
Hotel , cruise and flights are all direct bookings now , so that you can contact the vendors in case you want any clarification . Please see the details of the hotel and you can see the facilities .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 15:11:09

I am just wondering why you changed the hotel booking page? I feel very limited now about choosing the chain of hotels I want to book with, and I cant put in my member # of the chain I\'m a member of. I also cant choose hotels based on features, such as internet, refridgerator, or pool/hot tub. It was much better the way it was. I am a member of WV, and I just thought I would let you know what I think. Please respond.


InquiryId :  32777  InquiryType :  Commissions  DateAndTime :  2008-03-17 17:20:18  Status :  Replied and Resolved
Replied By David M at 2008-03-19 14:16:33

At this time, Worldventures is only available within the United States. However, international expansion is possible in the future. Thank you for your interest. Cordially, David Worldventures Customer Service
Customer submitted at 2008-03-17 17:20:18

Hi folks I understand that you have a MLM program for promoting your business. Could I join that program and run it from Australia?


InquiryId :  32778  InquiryType :  Dreamtrips  DateAndTime :  2008-03-17 17:32:35  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-18 06:42:59

The Maya Dreamtrip out of Cincinnati is being organized by Belinda. Send her an email at b.negrotto@worldventures.com and she can assist you booking the air on your trip.
Customer submitted at 2008-03-17 17:32:35

I am looking at the Riviera Maya dreamtrip for july 2008 and it says it covers airfare from cincinnati but i need to know what time the flight is out of cincinnati so that i can arrange flight plans from minneapolis. if you could get back to me asap that would be great. thanks alicia


InquiryId :  32798  InquiryType :  General Questions  DateAndTime :  2008-03-17 15:28:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 22:45:48

Hi,
Please use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 15:28:45

cant sign on to concierge 972-473-8765, not her ssn#. she submitted a request to have ssn corrected


InquiryId :  32808  InquiryType :  New Reservation  DateAndTime :  2008-03-17 19:42:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 23:35:45

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 19:42:40

How can I book a hotel+air package to Phoenix, AZ? When I go to vacations, Phoenix isn\'t on the list of destinations.


InquiryId :  32816  InquiryType :  Magazines  DateAndTime :  2008-03-17 20:24:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-17 23:37:54

Hi,
Please specify your inquiry in English .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 20:24:47

hello this is luz we are looking at your website. Hola Monica estoy mirando con mi esposo tu web pero no logro entender claro que es lo que quieres te sugeriria dar una opcion en este para el lenguage y poder entenderlo mejor. hello this is Joe luz\'s old man . Im looking over you site and i do some point that may need some improvement


InquiryId :  32818  InquiryType :  Existing Reservation  DateAndTime :  2008-03-17 20:33:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 01:01:26

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-17 20:33:36

I am a member helping my brother book a Royal Caribbean Cruise and I am needing to know if the price would include some type of insurace incase him or his wife were to get sick while away and if transportation is included in price from airport to the ship and back when cruise is over. thank you


InquiryId :  32819  InquiryType :  New Reservation  DateAndTime :  2008-03-17 20:34:14  Status :  Replied and Resolved
Replied By Sunny at 2008-03-17 19:27:07

Hi
Please come to livechat selecting \\\\\\\'Travel Department\\\\\\\' and our agents will clarify your queries.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-17 19:26:40

Hi
Please come to livechat selecting \\\'Travel Department\\\' and our agents will clarify your queries.
Thank you
Worldventures Team
Customer submitted at 2008-03-17 20:34:14

I am a member helping my brother book a Royal Caribbean Cruise and I am needing to know if the price would include some type of insurace incase him or his wife were to get sick while away and if transportation is included in price from airport to the ship and back when cruise is over. thank you


InquiryId :  32822  InquiryType :  Dreamtrips  DateAndTime :  2008-03-17 20:45:31  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-18 05:48:59

Phone rep support at 972-805-9600 and they can help you with your log in.
Customer submitted at 2008-03-17 20:45:31

On the DreamTrips login page it is not letting me login. I am a World Ventures member- but it is not letting me login...to book a DreamTrip.


InquiryId :  32828  InquiryType :  Existing Reservation  DateAndTime :  2008-03-17 21:13:16  Status :  Replied and Resolved
Replied By risaf risaf at 2008-03-18 23:23:15

When you login with your member id and password you will see the price in a small column on the same page.

Thank You
WorldVentures Team
Customer submitted at 2008-03-17 21:13:16

How do you \" Log in to see members price\"when noted on dream trips?? I had already entered my member ID and password.


InquiryId :  32840  InquiryType :  Billing  DateAndTime :  2008-03-17 23:06:28  Status :  Replied and Unresolved
Replied By David M at 2008-03-18 07:21:08

Please advise the member ID of the account you are referring to. If you do not know the member ID, please provide a name and city of residence so I may search for the account.
Customer submitted at 2008-03-17 23:06:28

You just re-activated my site and charged my girlfriend\'s dad for an entire year of dues, had I known that, I would NEVER have re-activated the site. I thought since you had an amnesty period ending the end of Jan you would charde me only from then, no-where did it say on the forn you would charge me for an entire year of back dues, please rectify this ASAP. E-mail my girlfriends father at smbert@gmail.com also.


InquiryId :  32841  InquiryType :  Reactivation  DateAndTime :  2008-03-17 23:08:57  Status :  Replied and Resolved
Replied By Sunny at 2008-03-17 20:43:16

Hi
There were thirteen months dues that was pending and so we charged it and made the account active. You can now submit a refund request by logging into your .biz back office, You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUND REQUEST Form online.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-17 20:43:05

Hi
There were thirteen months dues that was pending and so we charged it and made the account active. You can now submit a refund request by logging into your .biz back office, You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUND REQUEST Form online.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-17 20:42:56

Hi
There were thirteen months dues that was pending and so we charged it and made the account active. You can now submit a refund request by logging into your .biz back office, You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUND REQUEST Form online.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-17 20:42:49

Hi
There were thirteen months dues that was pending and so we charged it and made the account active. You can now submit a refund request by logging into your .biz back office, You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUND REQUEST Form online.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-17 20:42:31

Hi
There were thirteen months dues that was pending and so we charged it and made the account active. You can now submit a refund request by logging into your .biz back office, You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUND REQUEST Form online.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-17 20:42:29

Hi
There were thirteen months dues that was pending and so we charged it and made the account active. You can now submit a refund request by logging into your .biz back office, You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUND REQUEST Form online.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-17 20:42:02

Hi
There were thirteen months dues that was pending and so we charged it and made the account active. You can now submit a refund request by logging into your .biz back office, You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUND REQUEST Form online.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-17 20:41:28

Hi
There were thirteen months dues that was pending and so we charged it and made the account active. You can now submit a refund request by logging into your .biz back office, You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the REFUND REQUEST Form online.
Thank you
Worldventures Team
Customer submitted at 2008-03-17 23:08:57

MY girlfriends father used his charge card to re-activate my site and the form didn\'t say anything about charging me for an entire year of back dues, which you charged him for, he\'s going to kill me. HAd I know that I NEVER would have re-activated., PLEASE fix this asap.


InquiryId :  32849  InquiryType :  General Questions  DateAndTime :  2008-03-18 06:29:53  Status :  Replied and Resolved
Replied By Karen S at 2008-04-09 13:54:20

In order to obtain information about your calendar order please contact: \\\"Print for Sucess\\\", that is the vendor and they can be reached at 1-888-314-1077 or you can email them at \\\"print4sucess@aol.com. Thank You
Customer submitted at 2008-03-18 06:29:53

member would like to know the status of calanders ordered from the Natl Conv in vegas.


InquiryId :  32853  InquiryType :  Magazines  DateAndTime :  2008-03-18 10:06:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 19:07:09

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-03-18 10:06:05

I am trying to reach Kim Westering via email. Does she have a direct email address that I can contact her with?


InquiryId :  32854  InquiryType :  Dot Com Site  DateAndTime :  2008-03-18 06:54:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 17:55:23

Hi,
Please be aware that we will be conducting system upgrades and maintenance for the next 48 hours. As such, you may experience technical difficulties with your .com and .biz websites. We apologize for any inconvenience .

Thank You
WorldVentures Team

Customer submitted at 2008-03-18 06:54:42

Robin Glaser cust is very unable with new .com site he says he is not able to get as many results when he does mega search only returns about 40 results as old site would return about 400 hundred please contact him if there is some way to get more results.897158


InquiryId :  32855  InquiryType :  Travel Commissions  DateAndTime :  2008-03-18 10:25:06  Status :  Replied and Resolved
Replied By Angela H at 2008-03-20 09:06:02

Dear Vicky, I do have your confirmation on file. Unfortunately WorldVentures still has not received the commission for this booking. I am working with our tech support right now to see about getting this commission. I will update you on the status of this commission as soon as I know something. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-18 10:25:06

This trip was completed on Jan. 22nd and I have made a number of requests as to when the commission will be paid. You had me fax the confirmation, told me it would be 6 weeks (it\'s now well over 6 weeks). Can you please give me an update? Please call my cell phone. Thanks, Vicky


InquiryId :  32860  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-18 11:51:24  Status :  Replied and Resolved
Replied By Sunny at 2008-03-18 18:27:42

Hi
The toolbar is safe, however some spyware agents define the technology as spyware/virus. it\\\\\\\'s perfectly safe, however they may need to \\\\\\\"allow\\\\\\\" it to be used. we will work to make the next version \\\\\\\"NOT\\\\\\\" spyware.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-18 18:27:38

Hi
The toolbar is safe, however some spyware agents define the technology as spyware/virus. it\\\'s perfectly safe, however they may need to \\\"allow\\\" it to be used. we will work to make the next version \\\"NOT\\\" spyware.
Thank you
Worldventures Team
Customer submitted at 2008-03-18 11:51:24

PowerSearch Toolbar sets off my Webroot Spy Ware! It recognized it as apyware, adware, trojan etc.... I chose not to download it myself. If my clients have the same spyware, why would they download it? Can you please get back with me about what the Toolbar really is and if it is safe to download!! Thank you. Ginger Lee


InquiryId :  32864  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-18 08:53:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 18:01:06

Hi,
Please go to adp.worldventures.biz and login with your member id 922662 and password 12345 . It is working. Also ,please use IE as the site works best with IE .

Thank You
WorldVentures Team

Customer submitted at 2008-03-18 08:53:26

member is new enrollment unable to login in with member id and 12345. I reset several times and gave instructions to f5, and to check settings on computer, unable to get into dotbiz site.


InquiryId :  32871  InquiryType :  General Questions  DateAndTime :  2008-03-18 09:44:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 18:03:37

Hi,
Please use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits .

Thank You
WorldVentures Team

Customer submitted at 2008-03-18 09:44:33

cannot login to concierge website, access denied


InquiryId :  32875  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-18 13:19:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-18 19:42:46

Hi,
Please check the travel site to get the best deals .

Thank You
WorldVentures Team

Customer submitted at 2008-03-18 13:19:51

I am trying to assist someone with booking a all inclusive resort, is their anyway to see all inclusive resorts in the carribean (Bermuda? I did a live chat this morning and it really was not helpful with this matter. Thank You Cheryl Bridgeforth


InquiryId :  32889  InquiryType :  Group Reservation  DateAndTime :  2008-03-18 15:16:52  Status :  Replied and Resolved
Replied By William J at 2009-02-21 12:12:17

Please feel free to call Rovia Support at 972-805-5200 for further assistance if this issue is still unresolved. Thank you for choosing WorldVentures!
Customer submitted at 2008-03-18 15:16:52

I wanted to know if you can give me some numbers for about 10 ppl to either Miami or Atlanta for a week that will have me at my destination on 9/17. I am trying to get a trip together for my 29th birthday. In this inquiry could you give me the estimated deposit and what not.


InquiryId :  32901  InquiryType :  Magazines  DateAndTime :  2008-03-18 16:20:35  Status :  Replied and Resolved
Replied By Sunny at 2008-03-18 19:10:52

Hi
I checked both https://www.world-venture.com and http://garygramlich.worldventures.biz. They are working good, you can login with your member id# and password.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-18 19:10:10

Hi
I checked both https://www.world-venture.com and http://garygramlich.worldventures.biz. They are working good, you can login with your member id# and password.
Thank you
Worldventures Team
Customer submitted at 2008-03-18 16:20:35

I am a member in worldventures but I can not get on my website. I have email you many times and still no answer if I do not hear back from you I will be going to the person who sign me up and asking them for my money back. You have been taking monry out of my account each month but I am not getting the service I signed up for. I have people who want to sign up but until I know where I stand I will put them through what I am going through.


InquiryId :  32907  InquiryType :  Dreamtrips  DateAndTime :  2008-03-18 16:46:28  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-19 05:23:13

Send an email to Phyllis at pa.head@worldventures.com She is in charge of the Atlantis Dreamtrip, and she can let you know check in/out times.
Customer submitted at 2008-03-18 16:46:28

I am scheduled for a dream trip to the A tlantis, Bahamas on Oct 9-12. I would like to make flight reservations and need to know how early we can check in and how late we can check out to make these arrangements.. Thanks


InquiryId :  32908  InquiryType :  Flight  DateAndTime :  2008-03-18 16:47:43  Status :  Replied and Resolved
Replied By risaf risaf at 2008-03-19 00:16:46

it\\\'s Oakland Metropolitan Oak International Airport.

Thank You
WorldVentures Team
Customer submitted at 2008-03-18 16:47:43

What is the closest airport to Napa, CA? Thanks.


InquiryId :  32909  InquiryType :  Flight  DateAndTime :  2008-03-18 16:47:46  Status :  Replied and Resolved
Customer submitted at 2008-03-18 16:47:46

hello, I\'m trying to see the flights to Tortola for the dreamtrip, but it keeps coming back that there is no flights for Tortola is there another city I need to enter?


InquiryId :  32917  InquiryType :  Magazines  DateAndTime :  2008-03-18 17:35:57  Status :  Replied and Resolved
Replied By risaf risaf at 2008-03-18 21:08:10

Please run a powersearch under vacation tab to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2008-03-18 17:35:57

im wanting to visit philippines, need to know what is best time of year, i.e. cheapest time of year, round trip and hotel in manila, will be staying for 20 days approximately, very flexible on dates to travel, but would like to travel some time after july 2008


InquiryId :  32919  InquiryType :  Existing Reservation  DateAndTime :  2008-03-18 18:06:49  Status :  Replied and Resolved
Replied By risaf risaf at 2008-03-19 00:22:49

http://www.bahia-principe.com/bp/world/caribbean-hotels/jamaica/runaway-bay-hotel/gran-bahia-principe-jamaica/hotel-programmes.html
please go through the above link to know this information.

Thank You
WorldVentures Team
Customer submitted at 2008-03-18 18:06:49

how far is the Grand Bahia Principe Jamaica all-inclusive resort from the airport? and, is travel to and from the airport free?


InquiryId :  32920  InquiryType :  Group Reservation  DateAndTime :  2008-03-18 18:36:31  Status :  Replied and Resolved
Customer submitted at 2008-03-18 18:36:31

I am a new LTC and I have a group of 8 wanting to travel on a cruise May 19-23 leaving Miami Florida. They are all adults. Six of them would need airfare from Houston to Florida and the other 2 from Wichita, KS to Florida. Wanting to go to the Bahamas be back in Florida the 24th. Please advise to the prices. Thank you!


InquiryId :  32923  InquiryType :  Video Training  DateAndTime :  2008-03-18 19:01:57  Status :  Replied and Resolved
Replied By risaf risaf at 2008-03-18 20:23:07

LTC training site will be updated shorlty.

Thank You
WorldVentures Team
Customer submitted at 2008-03-18 19:01:57

The LTC training site has been down for too long. A lot of the people that I deal with would like to be able to take advantage of the discounts provided by becoming an LTC and my wife wants to be a BTC. How much longer are we going to have to wait to get these programs rolling again?


InquiryId :  32929  InquiryType :  New Reservation  DateAndTime :  2008-03-18 19:32:07  Status :  Replied and Resolved
Replied By risaf risaf at 2008-03-18 20:17:10

You will not be able to AAA number on our site, you wil have to call the merchant directly to use AAA number.

Thank You
WorldVentures Team
Customer submitted at 2008-03-18 19:32:07

My mom wants to make a reservation through my site AND use her AAA discount as well. But, the site doesn\'t give her that option before collecting her information. How do we go about getting her the discount while ensuring that I get the commission?


InquiryId :  32939  InquiryType :  Dot Com Site  DateAndTime :  2008-03-18 17:28:53  Status :  Replied and Resolved
Replied By Sunny at 2008-03-18 18:28:37

hi
Please try uploading the photo again, it should work now.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-18 18:28:30

hi
Please try uploading the photo again, it should work now.
Thank you
Worldventures Team
Customer submitted at 2008-03-18 17:28:53

Hi, I am still having difficulties uploading my photo to the site. How long will it be till the maintenance is done for it to work?


InquiryId :  32948  InquiryType :  Travel Commissions  DateAndTime :  2008-03-18 18:45:30  Status :  Replied and Resolved
Replied By Angela H at 2008-03-20 09:14:29

Dear Tanya, WorldVentures has just recently received the commission for this booking. It is currently in the processing phase and should go out within the next two weeks. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-18 18:45:30

I am wondering when I will recieve my commission from the Lance Kochen, and Trista Jeter Vacation. Thank you, Tanya Callender


InquiryId :  32966  InquiryType :  Travel Commissions  DateAndTime :  2008-03-19 06:07:44  Status :  Replied and Resolved
Replied By Angela H at 2008-03-20 07:30:40

Dear Tab, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office. I do have your information on file and once this commission is received it will be paid out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-19 06:07:44

member would like a status of booking of travel from Nov 07. Member would like to know why he cannot see this in back office. Please provide member the reason it is not shown in back office and why it cannot be tracked if someone booked on his site. Member would like to see if a counter can be placed on the website


InquiryId :  32970  InquiryType :  Magazines  DateAndTime :  2008-03-19 06:33:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-19 17:59:13

Hi,
The magazines will reach you shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-19 06:33:52

would like to know when his magazine order will be completed and shipped, he ordered these on March 3 08.


InquiryId :  32973  InquiryType :  Reactivation  DateAndTime :  2008-03-19 10:38:05  Status :  Replied and Resolved
Replied By risaf risaf at 2008-03-19 17:19:03

Login to your .biz site back office , click on the support request/online form link under support to find the sale and transfer form.

Thank You
WorldVentures Team
Customer submitted at 2008-03-19 10:38:05

Where can I find the transfer forms so I can sell my position in the geneology? Thanks.


InquiryId :  32976  InquiryType :  Group Reservation  DateAndTime :  2008-03-19 11:04:05  Status :  Replied and Resolved
Customer submitted at 2008-03-19 11:04:05

I would like to know prices for 12 people on a cruise, perhaps 1/2 cruise and 1/2 hotel to carribean and also Disney, Florida


InquiryId :  32977  InquiryType :  General Questions  DateAndTime :  2008-03-19 07:51:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-19 17:58:39

Hi,
Please go to http://www.worldventuresconcierge.com/index.php .Use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits .

Thank You
WorldVentures Team

Customer submitted at 2008-03-19 07:51:42

member called and spoke to Dyanna in corporate, she offered assistance to member for concerige sign up. Dyanna provided old phone number on members account,this did not work, member calling on error rec\'d as non member for services states not registered, he would like to be signed up please


InquiryId :  32980  InquiryType :  Magazines  DateAndTime :  2008-03-19 08:20:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-19 18:39:21

Hi,
Please login to your dot biz site and go to Magazines and then Magazine dashboard and check the mailing address there and also you can update if anything is incorrect.

Thank You
WorldVentures Team

Customer submitted at 2008-03-19 08:20:59

member would like to make sure ship address for magazines is correct the error she made for the state was AL instead of NY, please verify the state is correct and provide a ship date.


InquiryId :  32984  InquiryType :  New Reservation  DateAndTime :  2008-03-19 11:59:07  Status :  Replied and Resolved
Customer submitted at 2008-03-19 11:59:07

Peter, Did you get the message I left two days ago? I got your email response: please let me know what are you offering. If your website qualifies for it, what we are offering you is the opportunity to generate more potential travel customers and revenue to your site. Call me this morning so we can take the next steps. Also, what is your direct number? You gave me the general 972-805-9600 number but they said they did not know who you are. Check out one of the best ways to grow your marketing campaign online: http://www.google.com/search?hl=en&q;=search+engine+placement It pays to be guaranteed in the top online, all the time, Rebecca Trahan Account Executive www.nettsolutions.com 949-330-7094 949-330-7091 fax rtrahan@nettsolutions.com


InquiryId :  32987  InquiryType :  General Questions  DateAndTime :  2008-03-19 08:45:29  Status :  Replied and Resolved
Replied By Courtney T at 2008-03-24 08:31:53

Good morning, You can sign up for the BTA program in your back office under the training tab. Please let us know if you have any additional concerns. Thank you
Customer submitted at 2008-03-19 08:45:29

member would like to sign up for BTA for Tampa in April, not sure how she can do so, if you could provide instructions she would appreciate it please


InquiryId :  32993  InquiryType :  Events  DateAndTime :  2008-03-19 09:04:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 18:16:15

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 09:01:07

I submitted for credit for LA training. Do not want to cancel the View but would like the 100.00 back on my card as promised. There wasn\'t the appropriate form to submit in back office so I am hoping this will come thru as a refund Thank you Carol
Replied By Aruna A at 2008-03-19 17:52:30

Hi,
Please submit a refund request through your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-03-19 09:04:40

member would like credit for the view,promised this at the national convention, denied application due to high response for the view, told credit would be issued back to the ccard.Sr reps there told her many would recieve the refund.


InquiryId :  32995  InquiryType :  Billing  DateAndTime :  2008-03-19 09:22:11  Status :  Replied and Resolved
Replied By Karen O at 2008-03-25 07:39:31

This charge is for the RBS upgrade on 918212 for Donna Vandeusen. I have refunded this charge to your credit card due to the cancellation of this account.
Replied By Karen O at 2008-03-25 07:39:09

This charge is for the RBS upgrade on 918212 for Donna Vandeusen. I have refunded this charge to your credit card due to the cancellation of this account.
Customer submitted at 2008-03-24 10:59:31

Credit card #Visa 4266841157897206. The charge was 02/07/08 for $49.00 reference # 242390078039900013728599. Thank you. John Cockroft/Donna Vandeusen
Replied By Karen O at 2008-03-24 09:06:59

We are unable to locate this charge in our records. Please provide your complete credit card number so that we can further investigate this charge.
Replied By Karen O at 2008-03-24 09:06:54

We are unable to locate this charge in our records. Please provide your complete credit card number so that we can further investigate this charge.
Customer submitted at 2008-03-19 09:22:11

member has been billed 49.00 from 2/7/2009 and his account is cx, he is not sure what this is for and would appreciate a refund please


InquiryId :  32997  InquiryType :  Events  DateAndTime :  2008-03-19 09:30:24  Status :  Replied and Resolved
Replied By Terri E at 2008-04-09 05:25:46

Met, you will have to continue to look for that event in your backoffice. No other data is available. Thanks
Customer submitted at 2008-03-19 09:30:24

Member would like to sign up for Seminar at Sea in Aug 17 08. This is not listed in back office. Please advise on pricing and availablity.


InquiryId :  32999  InquiryType :  Genealogy  DateAndTime :  2008-03-19 09:41:43  Status :  Replied and Resolved
Customer submitted at 2008-03-19 09:41:43

member would like to know why her status is graceperiod, all billing is current and I cannot find any reason for status


InquiryId :  33006  InquiryType :  New Reservation  DateAndTime :  2008-03-19 13:30:53  Status :  Replied and Resolved
Replied By risaf risaf at 2008-03-19 18:23:39

Please run a powersearch under vacation tab to get a quote.

Thank You
WorldVentures Team
Customer submitted at 2008-03-19 13:30:53

I don\'t see any vacation packages (on the power search) for Puerto Rico in the selections available. Do you not offer any?


InquiryId :  33019  InquiryType :  Travel Commissions  DateAndTime :  2008-03-19 15:34:32  Status :  Replied and Resolved
Replied By Angela H at 2008-03-19 13:15:30

Dear Evan, Unfortunately, the travel industry does not pay commission out on airfare. Customers can still book airfare through your website which helps them become familiar and encourages repeat business with your site. It also drives them to use your site for a package deal on air and hotel, which you receive hotel commission on. We have the book direct option on airfare only to make it more convenient for you. Since no commission is paid to WorldVentures for airfare or paid out we do not need to have you go through our system which is why it took you off site to book. I do apologize for any misunderstandings; I hope this has been of help to you. Sincerely, Client Services
Customer submitted at 2008-03-19 15:34:32

Second request on this booking: On Friday, March 14, 2008, Evan Dobkin booked a domesti air only itinerary through my website for travel on May 11, 2008 from MCO to IAD with a return flight on May 18, 2008 from IAD to MCO. When looking in the bookings through my website option, I do not see his listed. Can you advise please? Thank you. Keith Carrington LTC 922404 My contact details: Email: theglobaltrek@gmail.com Phone: (407) 970-5613


InquiryId :  33021  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-19 15:49:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-19 18:49:30

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-19 15:49:22

I am unable to book a flight from South Korea to Los Angeles or San Francisco there is nothing coming up on the search if I go to other websites it does give me flights can anybody help. My website is www.silviaavila.worldventures.biz and


InquiryId :  33031  InquiryType :  General Questions  DateAndTime :  2008-03-19 13:14:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-19 21:48:15

Hi,
Not at the moment . The information will be available on the dot biz site , when it is available online .

Thank You
WorldVentures Team

Customer submitted at 2008-03-19 23:48:16

This didn\'t really answer my question. Will the blooper movie be put online for us to show our prospective new members?
Replied By Aruna A at 2008-03-19 18:24:49

Hi,
Please check your back office for all the updations of the Convention .

Thank You
WorldVentures Team

Customer submitted at 2008-03-19 13:14:37

Barbar Miller called to aske if she could get a copy of blooper movie that was shown at convention for perspective clients to watch.862884


InquiryId :  33083  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-20 05:25:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 19:31:00

Hi,
May I know the url and the login details that you are trying to use ?

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 05:25:51

My worldventures site is not working. I\'m sending this from my husband\'s site. My number is 923531. It is saying my password is invalid and that my .com site is not a valid site.


InquiryId :  33088  InquiryType :  Flight  DateAndTime :  2008-03-20 06:09:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 21:04:38

Hi,
Please check with the respective airline or initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 06:09:12

I am trying to help a military couple who are traveling from Frankfurt Germany to DFW. They are traveling with an infant. They want to book through my website, however they tell me that on other sites they are required to list the infant and are required to pay. Through the powersearch the age starts at 1. Is there a fee for an infant?


InquiryId :  33089  InquiryType :  Dreamtrips  DateAndTime :  2008-03-20 06:17:03  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-20 08:14:18

Call rep support at 972-805-9600, and let them know you\\\'re not able to login to book a Dreamtrip. That is the number for rep support.
Customer submitted at 2008-03-20 06:17:03

how long will the dreamtrip login site be down? I want to book a dreamtrip cruise and I cannot logon after I click on the book this trip tab.


InquiryId :  33092  InquiryType :  Hotel  DateAndTime :  2008-03-20 06:27:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 21:05:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 06:27:26

Needing a room for April 18-20 for a wedding in Salina KS. The wedding is at the Quality Inn Hotel. I have tried several times to pull up hotels in Salina ks, however I am having no luck. Thanks!


InquiryId :  33095  InquiryType :  Dot Com Site  DateAndTime :  2008-03-20 06:46:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 20:21:14

Hi,
You need to contact the airlines directly to upgrade to first class .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 06:46:31

I just want to know if someone can upgrade to first class on my .com site. How is it done?


InquiryId :  33099  InquiryType :  Dreamtrips  DateAndTime :  2008-03-20 07:16:27  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-20 08:11:06

Give rep support a call and let them know you\\\'re having login issues. 972-805-9600
Customer submitted at 2008-03-20 07:16:27

I am trying to log in on the Dreamtrip \"Playa del Carmen\" leaving from DFWto book the trip. It will not take my ID# & password, but it did when I was on the first page. I am trying to book the trip from, what do I do?


InquiryId :  33101  InquiryType :  General Questions  DateAndTime :  2008-03-20 08:09:01  Status :  Replied and Resolved
Replied By David M at 2008-03-26 11:07:46

Please fax us a copy of the social security card at 972-985-6842 and we can change the social and the name. Please include the member ID in the fax. Sorry for the inconvenience, but this is for your security.
Customer submitted at 2008-03-20 08:09:01

Members name is misspelled and social is incorrect. Please correct


InquiryId :  33104  InquiryType :  General Questions  DateAndTime :  2008-03-20 08:34:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 18:14:44

Hi,
Please let us know your query and we will check it for you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 08:34:32

Needs tech support, someone was suppose to call back yesterday within an hour


InquiryId :  33108  InquiryType :  Dot Com Site  DateAndTime :  2008-03-20 07:59:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 20:45:00

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 07:59:47

Clicking on a dream trip to view comes up fine but the link to become a dreamtrip member from the dreamtrip screen is broken.


InquiryId :  33113  InquiryType :  Existing Reservation  DateAndTime :  2008-03-20 08:48:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 21:05:47

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 08:48:50

hello i am in honolulu with my family we purchased a cruise thru world ventures and our sail date is 3-22-08 and we have yet to recieve any tickets for the cruise please email me or cal me this is an urgent matter NCL res # 14659028


InquiryId :  33124  InquiryType :  New Reservation  DateAndTime :  2008-03-20 10:26:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 20:53:50

Hi,
Please check https://www.world-venture.com/. It is working .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-03-20 20:53:34

Hi,
Please check https://www.world-venture.com/. It is working .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 10:26:50

i cannot pull up my website to forward e-mails


InquiryId :  33131  InquiryType :  Magazines  DateAndTime :  2008-03-20 11:24:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 20:56:38

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 11:24:23

Interested in a wine tour


InquiryId :  33136  InquiryType :  Dreamtrips  DateAndTime :  2008-03-20 11:40:26  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-24 05:34:00

Call client services at 972-805-9600 and report the technical issue you\\\'re having.
Customer submitted at 2008-03-20 11:40:26

I have been trying to book several dreamtrips but when I click on book this trip and I type in my userID# and password it will not send me to the next page that shows the cabin prices and the page where I can type in the passenger info. Appx how long will this problem continue?


InquiryId :  33141  InquiryType :  Billing  DateAndTime :  2008-03-20 12:59:26  Status :  Replied and Resolved
Replied By Karen O at 2008-03-24 09:20:15

We have refunded your credit card for your last payment. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-03-24 09:20:11

We have refunded your credit card for your last payment. Please allow 3 business days for this to post to your account.
Customer submitted at 2008-03-20 12:59:26

tim hanley says he called and canceled in feb 08 and ws charged in march 08 again wants refund of 19.95 did see any notes of cancelation adv I would send ticket but no promises.884591


InquiryId :  33152  InquiryType :  Existing Reservation  DateAndTime :  2008-03-20 13:58:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 21:08:21

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 13:58:37

I keep trying to check out a ticket price from denver, co. to windhoek, namibia. And it says there is no airport in windhoek.


InquiryId :  33156  InquiryType :  Dreamtrips  DateAndTime :  2008-03-20 14:16:28  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-24 07:48:39

Phone rep support at 972-805-9600 and let them know you\\\'re having login problems.
Customer submitted at 2008-03-20 14:16:28

I can not get the dreamtrip prices!


InquiryId :  33160  InquiryType :  Dreamtrips  DateAndTime :  2008-03-20 14:34:41  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-24 07:54:17

Phone rep support at 972-805-9600 and let them know you\\\'re having login problems.
Customer submitted at 2008-03-20 14:34:41

I\'m trying to log on to get information about a dream trip but it keeps telling me that my ID isn\'t valid. My number is 873428 and I have been an \"agent\" and \"member\" since January 2007 so I don\'t understand why, all of a sudden, I can\'t get in to the members area


InquiryId :  33162  InquiryType :  Dreamtrips  DateAndTime :  2008-03-20 14:42:37  Status :  Replied and Resolved
Replied By Mike K at 2008-04-02 10:32:23

If you\\\'re still having trouble logging in, call 972-805-9600 so they can research it.
Customer submitted at 2008-03-20 14:42:37

I tried to book a dreamtrip, but everytime I entered my username and password, after hitting submit, it kept going back to the same page.


InquiryId :  33181  InquiryType :  Dreamtrips  DateAndTime :  2008-03-20 16:51:36  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-24 07:50:45

Phone rep support at 972-805-9600 and let them know you\\\'re having login problems.
Customer submitted at 2008-03-20 16:51:36

i have been trying all day to get some help on booking a trip! cannot get into live chat for what ever reason, would someone please help me


InquiryId :  33183  InquiryType :  Existing Reservation  DateAndTime :  2008-03-20 17:11:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-20 21:11:48

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 17:11:20

What is my room number on the cruise from Tampa to Peuro Rico on 12 April My reservation #4385813 Roger Smith


InquiryId :  33190  InquiryType :  Dreamtrips  DateAndTime :  2008-03-20 17:47:56  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-24 05:36:52

The phone number for technical assistance is 972-805-9600. Call and report your problem so they can see why you\\\'re not able to log in.
Customer submitted at 2008-03-20 17:47:56

I can\'t log on with my password. My user id # is 861379 and password is password. Has something been changed or what has happened.


InquiryId :  33201  InquiryType :  Dreamtrips  DateAndTime :  2008-03-20 20:33:20  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-24 06:31:32

Call Client Services at 972-805-9600 and let someone know you\\\'re having problems logging in and they will investigate the problem you\\\'re having.
Customer submitted at 2008-03-20 20:33:20

I have repeatedly asked for assistance in booking a dreamtrip. Do you people not know that there is a problem when anyone tries to book a dreamtrip? THE SYSTEM WILL NOT LET US LOG ON TO BOOK THE TRIPS!!!!HELP!!!!!


InquiryId :  33204  InquiryType :  New Reservation  DateAndTime :  2008-03-20 22:05:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 17:40:16

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-20 22:05:51

Website issues : won\'t allow booking of Orlando dreamtrip. Link not working.


InquiryId :  33209  InquiryType :  Dreamtrips  DateAndTime :  2008-03-21 03:45:07  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-24 06:32:48

Call Client Services at 972-805-9600 and let them know about your login problem you\\\'re having so they can investigate.
Customer submitted at 2008-03-21 03:45:07

Why do I have to click on \"book this trip\" just to see the prices??? I am having trouble logging in. What is my password and user? thanks Paul Jensen


InquiryId :  33211  InquiryType :  New Reservation  DateAndTime :  2008-03-21 05:28:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 17:41:51

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 05:28:06

I\'ve searched for vacations and found one I\'d like to book. It\'s obvious to see how the flight info is booked. How do I book the hotel from that site?


InquiryId :  33212  InquiryType :  Dreamtrips  DateAndTime :  2008-03-21 05:36:44  Status :  Replied and Resolved
Replied By Mike K at 2008-04-04 11:04:21

Call rep support at 972-805-9600 and let them assist you with your login problem.
Customer submitted at 2008-03-21 05:36:44

I am not able to login. The customer ID and password I was emailed don\'t work. Is the customer ID number the same as the user id number?


InquiryId :  33216  InquiryType :  Dreamtrips  DateAndTime :  2008-03-21 06:17:45  Status :  Replied and Resolved
Replied By Mike K at 2008-04-02 10:49:20

Thank you so much for pointing out the spelling errors. I\\\'ve notified out web designer to fix those mistakes!
Customer submitted at 2008-03-21 06:17:45

spelling mistakes!!!!!!!! see brazil dreamtrip!! Flights from the US to Brazil are not included! Once you get to Brazil your airfare will be included thru out the country We recomend booking these flight for your Brazil DreaTrip: 1. July 16, Wednesday � TAM�s flight JJ 8077 from Miami to Manaus (Departs MIA at 7:15pm; arrives MAO at 00:20 am +1) 2. July 23, Wednesday � TAM�s evening flight from Rio de Janeiro back to Miami.


InquiryId :  33220  InquiryType :  New Reservation  DateAndTime :  2008-03-21 08:12:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 17:45:54

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 08:12:04

I want to see Marrott Hotel Louisville, KY downtown search didn\'t come for this particular Hotel


InquiryId :  33223  InquiryType :  Dreamtrips  DateAndTime :  2008-03-21 09:13:24  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-24 06:30:10

Call Client Services at 972-805-9600 and report your login problem you\\\'re having so they can investigate.
Customer submitted at 2008-03-21 09:13:24

I am trying to login because I am a Dreamtrips member, but it is not recognizing my username or password. Please help.


InquiryId :  33227  InquiryType :  Dreamtrips  DateAndTime :  2008-03-21 09:55:28  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-07 10:45:06

1. Click the Dreamtrip you’re interested in viewing. 2. Click “Book This Trip” button 3. Enter your ID and Password….you may have to attempt this more than once to be successful. 4. This takes you to the page where you can view the members price…it will be on the far right side of the page. 5. Once viewing, you can close that window if you do not want to book at that time.
Customer submitted at 2008-03-21 09:55:28

I am trying to find out price on Dec. 7th ,2008 cruise.


InquiryId :  33238  InquiryType :  Travel Commissions  DateAndTime :  2008-03-21 11:05:56  Status :  Replied and Resolved
Replied By Angela H at 2008-03-26 07:38:54

Dear Brandon, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office. , but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-21 11:05:56

How come I never see anything on my page when I go to look for bookings on my page? I know for a fact that there has been things booked on my site but I never see anything.


InquiryId :  33241  InquiryType :  Dot Com Site  DateAndTime :  2008-03-21 11:09:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 18:21:33

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 11:09:17

How come ever since WV changed the site layout it keeps saying that the price for your flight has changed? The prices I am finding are higher than a lot of the other sites out there. The power search doesnt seem nearly as effective as it did before. It also doesnt show you that its comparing all of the other sites together and now it looks like all of the other websites. Just wondering if there was something I missed?


InquiryId :  33243  InquiryType :  Dot Com Site  DateAndTime :  2008-03-21 11:40:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 18:25:02

Hi,
Please check http://ihearttravel.worldventures.biz/ now . It is working .

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 11:40:56

My web name is Ihearttravel.worldventures.com and it will not log on! Iam having a difficult time with it. I changed it to something else and it still will not log on. It says that its in invalid page...... what is going on?


InquiryId :  33244  InquiryType :  Flight  DateAndTime :  2008-03-21 11:49:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 18:08:26

Hi,
It will search for flexible dates .

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 11:49:05

What does the flexible flight option do?


InquiryId :  33245  InquiryType :  Video Training  DateAndTime :  2008-03-21 12:06:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 18:26:30

Hi,
When did you signup for the programme ?

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 12:06:05

Please let me know if there is any local training in SF bay area. I work at Keller Williams SF Properties and have bought into your travel program. I still do not have a password or ID. Please let me know what it is I need to to so that I can build on this business. Thank you Margarite Avendano 415-587-5914


InquiryId :  33255  InquiryType :  Hotel  DateAndTime :  2008-03-21 13:27:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 18:10:04

Hi,
Please go to the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 13:27:06

Wanted to see if I could get a GREAT rate on a room at the MARITIME in NYC, NY or the SOHO GRAND from may 2-7th 1 adult


InquiryId :  33256  InquiryType :  Flight  DateAndTime :  2008-03-21 13:42:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 18:13:34

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 13:42:38

Hello, I am doing a search with world ventures and travelocity. From Oklahoma City (OKC) to anywhere is more expensive for World Ventures than Travelocity. In otherwords, Travelocity is cheaper on every flight than World Ventures. That is the same flight same day and time. I have done about 15 searches to different locations. Travelocity is cheaper. Should they both be the same?? Why is that??? Rich


InquiryId :  33264  InquiryType :  Travel Commissions  DateAndTime :  2008-03-21 14:49:50  Status :  Replied and Resolved
Replied By Angela H at 2008-03-26 07:41:45

Dear Julie, Travel commissions are processed as follows. Once WorldVentures receives a commission from the vendor they must be researched to see what site they were booked from. From there the rep whose site was used receives 50% of the commission earned. Out of the remaining 50% 10% goes upline and another 10% goes downline. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-21 14:49:50

I would like to know please how the travel commissions are processed. Thank you. Julie Shoars 507 369-3245


InquiryId :  33267  InquiryType :  New Reservation  DateAndTime :  2008-03-21 15:33:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 18:06:34

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 15:33:13

Need information about rate before I book


InquiryId :  33268  InquiryType :  Hotel  DateAndTime :  2008-03-21 15:34:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-21 18:14:05

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-21 15:34:20

need help in hotel booking


InquiryId :  33271  InquiryType :  Dreamtrips  DateAndTime :  2008-03-21 16:17:26  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-03-24 07:55:12

Phone rep support at 972-805-9600 and let them know you\\\'re having login problems.
Customer submitted at 2008-03-21 16:17:26

im trying to book a dreamtrip and its not allowing me access to the booking screen? any suggestions...im using the correct id and passwords


InquiryId :  33275  InquiryType :  Billing  DateAndTime :  2008-03-21 17:22:30  Status :  Replied and Resolved
Replied By Terri E at 2008-03-24 06:39:11

Mike, Your account has been Cancelled per your request. And billing has stopped. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-03-21 17:22:30

i want to cancel


InquiryId :  33283  InquiryType :  New Reservation  DateAndTime :  2008-03-22 01:21:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 19:10:49

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-22 01:21:32

Can not find information on RCI rentals for Dominican Republic in April and May. Also hotel discounts in Dominican Republic


InquiryId :  33284  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-22 01:54:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 19:12:05

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-22 01:54:55

Is there a 24/7 phone# to call when having difficulties booking a trip or car rental? Please inform me soon. If possible by phone,( have couple other questions),unless I can not be reached in person. Thanks Liza


InquiryId :  33290  InquiryType :  Magazines  DateAndTime :  2008-03-22 05:23:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 19:18:04

Hi,
Please give the CLIA exam and you will get the number .

Thank You
WorldVentures Team

Customer submitted at 2008-03-22 05:23:54

What is WV\'s clia number?


InquiryId :  33296  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-22 06:07:58  Status :  Replied and Resolved
Replied By Mike K at 2008-04-04 11:03:07

A member has to actually go on the trip. As a member, you can not send other people in your place, however, they can accompany you.
Customer submitted at 2008-03-22 06:07:58

Do I need a card? Can I book a dream trip for my daughter & her husband under my membership #


InquiryId :  33301  InquiryType :  New Reservation  DateAndTime :  2008-03-22 06:56:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 19:24:38

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-22 06:56:45

I am having extreme difficulty using the search engine and also with logging in to book a dream trip. There is no use paying a monthly fee if the site is not usable.


InquiryId :  33303  InquiryType :  Existing Reservation  DateAndTime :  2008-03-22 07:15:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 20:30:17

Hi,
Please contact the airlines directly and they will resend the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-03-22 07:15:51

I need to get a copy of my e-ticket. All of my e-mail was erased and not in trash. Can you help m Kathy


InquiryId :  33308  InquiryType :  Existing Reservation  DateAndTime :  2008-03-22 07:49:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 20:32:43

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thank You
WorldVentures Team

Customer submitted at 2008-03-22 07:49:45

As of March 23, 2008 I Carolyn Bailey am cancelling my partership with World Ventures. Due to other responseablity I am not able to continue this venture. If is a form I need to sign please mail it to me at 12978 Sycamore Village Dr. Norwalk, CA. 90650. Telephone is 562-8680291. Thank you in advance for your assistance. Because I have not kept up with World Venture I do not remember my Member no.


InquiryId :  33314  InquiryType :  Magazines  DateAndTime :  2008-03-22 09:00:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 19:32:55

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-22 09:00:59

Cannot get info re: vans available in SLC, UT or WVC, UT. Computer will not accept name of state, or valid zip code. Also want to specify WHEELCHAIR accessible vans. Only option is vans in general. For ANY trip, need to find WHEELCHAIR accessible ground transportation. How do I do that?


InquiryId :  33317  InquiryType :  Travel Commissions  DateAndTime :  2008-03-22 09:42:56  Status :  In Progress
Customer submitted at 2008-03-22 09:42:56

Hi, We have a popular Online Magazine (Baby Boomer-Magazine.com) and are looking for Marketing Partners that can offer Travel Packages specifically with the needs of Baby Boomers. We would remove the Expedia Travel Affiliate System. Are you interested in persuing this further? If so please contact: Daryl Burns 626-303-0767 Thanks and have a GREAT Weekend!


InquiryId :  33332  InquiryType :  Travel Commissions  DateAndTime :  2008-03-22 14:11:09  Status :  Replied and Resolved
Customer submitted at 2008-03-22 14:11:09

I just helped a couple book a hotel in flordia. How long will it take for me to get paid and how long will it be before it shows up on my profile on my dot com website? And how will I know how much I get paid?


InquiryId :  33342  InquiryType :  Dot Com Site  DateAndTime :  2008-03-22 20:12:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 20:45:41

Hi,
Please check your sites . They are working .

Thank You
WorldVentures Team

Customer submitted at 2008-03-22 20:12:04

My website is not working. Allsmilestravel.worldventures.biz


InquiryId :  33346  InquiryType :  Events  DateAndTime :  2008-03-22 22:43:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 20:46:14

Hi,
Please initiate livechat with the travel department and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-22 22:43:26

please help not much time left, dreamtrip almost sold out. ii\'m having problems booking jamaica epicurrian trip. site not taking my pass word to book trip......please help ASAP only 38% left for trip and i have been trying for two weeks to get this matter resolved. I have 5 new members trying to join and book this trip.


InquiryId :  33351  InquiryType :  Travel Commissions  DateAndTime :  2008-03-23 06:15:27  Status :  Replied and Resolved
Replied By Angela H at 2008-03-26 07:46:14

Dear Kristen, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office. Also, it takes approximately 60-120 days after the date of travel to receive a commission from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-23 06:15:27

I BOOKED A TRIP FOR A COUPLE ON MY WEBSITE YESTERDAY MORNING. IT HAS NOT POSTED ON MY \"LOGGED IN\" PAGE ON MY DOT COM WEBSITE. HOW LONG DOES IT TAKE TO POST AND HOW LONG DOES IT TAKE TO ACTUALLY GET PAID FOR THE TRIP?


InquiryId :  33354  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-23 06:41:04  Status :  Replied and Resolved
Replied By Sunny at 2008-03-23 19:31:23

Hi
Login to your .biz back office, click on \\\\\\\'Marketing\\\\\\\' tab and under that select \\\\\\\'Marketing assets\\\\\\\' where you can order business cards.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-23 19:31:15

Hi
Login to your .biz back office, click on \\\'Marketing\\\' tab and under that select \\\'Marketing assets\\\' where you can order business cards.
Thank you
Worldventures Team
Customer submitted at 2008-03-23 06:41:04

I cannot find where to access the business cards


InquiryId :  33359  InquiryType :  Existing Reservation  DateAndTime :  2008-03-23 10:55:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 20:37:54

Hi,
Please contact the airlines directly and they will reconfirm .

Thank You
WorldVentures Team

Customer submitted at 2008-03-23 10:55:30

just checking to make sure things went through and when i will get tickets please call me asap


InquiryId :  33361  InquiryType :  Existing Reservation  DateAndTime :  2008-03-23 11:36:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 20:38:49

Hi,
You need to use the same login details as you use for the websites .

Thank You
WorldVentures Team

Customer submitted at 2008-03-23 11:36:42

I am a dream trips member and when I went to login on the Dec. 13 cruise, it was saying my id was not valid. Am I not using the right user ID and password. I am also a RTA


InquiryId :  33369  InquiryType :  Billing  DateAndTime :  2008-03-23 14:52:11  Status :  Replied and Resolved
Replied By Terri E at 2008-03-24 04:47:39

Celia, thanks for your inquiry. Please log into your dot.biz site...your URL is celiaumali and User name is 904187 and Password is travel. then clik on support, and under support request/on-line forms and fill out at payment update form and click submit, and we will update your billing. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-03-23 14:52:11

Hi, I want to replace my billing information. I can\'t login to my website, please advise.


InquiryId :  33371  InquiryType :  Existing Reservation  DateAndTime :  2008-03-23 15:55:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-23 20:39:30

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-23 15:55:27

can you please help me with a trip i thought was booked for 4/15-4/20 to oasis cancun booking #LR83PM571 IT LOOKED TO BE AVAILABLE THOSE DATES AND TOOK MY CREDIT CARD AND EVERYTHING(no CHARGES ON MY ACCOUNT WHEN I CALLED THOUGH)ANOTHER ASSISTANT SAID THAT IT WAS NOT AVAILABLE. I NEVER GOT ANY INFO ????


InquiryId :  33373  InquiryType :  Magazines  DateAndTime :  2008-03-23 16:07:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 20:01:36

Hi,
Please use the url grahamtravel and try . The sites are working with your name .

Thank You
WorldVentures Team

Customer submitted at 2008-03-23 16:07:57

For some reason on my travel site it says Cinderella Graham and not Greg Graham, and some girls picture comes up instead of mine. I have uploaded everything but it won,t change. It just started doing this about a day ago. Thanks Greg Graham 886978


InquiryId :  33375  InquiryType :  Magazines  DateAndTime :  2008-03-23 16:29:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 20:02:10

Hi,
Our technical team is checking on it . Sorry for the inconvenience .

Thank You
WorldVentures Team

Customer submitted at 2008-03-23 16:29:12

Got to sit. Dream Trips will not come up.Says page has expired. What\'s going on? Gary


InquiryId :  33380  InquiryType :  Magazines  DateAndTime :  2008-03-23 18:13:29  Status :  Replied and Resolved
Replied By Sunny at 2008-03-23 19:47:16

Hi
Please check the .com website for the trips available.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-23 19:47:10

Hi
Please check the .com website for the trips available.
Thank you
Worldventures Team
Customer submitted at 2008-03-23 18:13:29

do you have day or two day trips to casinos in la?


InquiryId :  33385  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-23 18:41:31  Status :  Replied and Resolved
Replied By Sunny at 2008-03-23 20:21:03

Hi
Login to your .biz back office, click on \\\\\\\'Marketing\\\\\\\' tab and under that select \\\\\\\'Marketing assets\\\\\\\' where you can order business cards.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-23 20:20:59

Hi
Login to your .biz back office, click on \\\'Marketing\\\' tab and under that select \\\'Marketing assets\\\' where you can order business cards.
Thank you
Worldventures Team
Customer submitted at 2008-03-23 18:41:31

How do I download business cards?


InquiryId :  33392  InquiryType :  Existing Reservation  DateAndTime :  2008-03-24 00:07:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 21:48:53

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 00:07:28

I am worried that something has gone wrong with my cruise reservation. NCL will not speak to me about what must be a problem. They say I must speak to my agent. I have called twice the phone number shown on my invoice, which is 972.985.6851. However, I only get a voice mail and am told that the person will call me back. No one has called me back. On March 13, 2008 you sent me an invoice which included two side tours which had been cancelled by World Venture back in November, 2007. So I automatically wrote when I received this invoice that I did not owe for these two side tours. I wrote back the same day, March 14th, that I received your invoice which was dated the prior day. I generally open my emails daily but I was out of pocket on the 13th. The invoice said, in addition to the two side tours which had been cancelled that I needed to pay the balance by the 18th. After calling and sending emails I finally wrote on the 19th that you should deduct the amount I owe, which was shown as $1,787.73, from my original credit card I used to pay my deposit. I did this because I realized that the amounts shown in the invoice as to what was owed did not relate to the side tours. You did deduct the amount from my Amex credit card the above amount on the same day, March 19, 2008 and the payment went to NCL Reservation Miami, FL. Since NCL will not finalize my booking and told me I must speak to my agent I went back to check all my payments to either NCL or World Ventures Travel. This Easter weekend I checked my prior payments on my credit cards and I find I paid the following on my credit cards: 10/20/2007 World Ventures $1,847.34 for my flights 10/20/2007 World Ventures $750.00 for my cruise deposit 2/11/2008 Port Promotions $369.00 for the Best of Alaska side tours (this is the correct side tours). 3/19/2008 NCL Reservation $1,787,73, which is my balance due according to the invoice you sent me. Since my records do not indicate that I paid a $1,428.00 deposit as shown on the invoice I am wondering if I am short $678.00 in payment because you incorrectly showed I paid $1,428.00. Maybe that is the problem why NCL will not discuss with me anything. Can I please speak to someone to resolve this problem? Sincerely, Kenneth E. Newburger Reservation Code 14984884 Phone 601.798.3676


InquiryId :  33394  InquiryType :  Dot Com Site  DateAndTime :  2008-03-24 03:33:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 20:11:22

Hi,
Please login to your dot com site and you can upload your photo there.

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 03:33:25

how do i get my photo on my site


InquiryId :  33399  InquiryType :  Commissions  DateAndTime :  2008-03-24 05:35:52  Status :  Replied and Resolved
Replied By Terri E at 2008-04-09 08:14:46

Andy, thanks for your inquiry You have received a total of $300 in March/08 check#\\\'s 703143 and 705598. The only time you get travelpoints is when you cycle you get 20. You have received enroller bonuses. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-03-24 05:35:52

member would like to know why he hasnt rec\'d 300.00 in bonus, and travel points for the month of March.


InquiryId :  33400  InquiryType :  Refunds  DateAndTime :  2008-03-24 05:42:37  Status :  Replied and Resolved
Replied By Karen O at 2008-03-24 08:20:30

We have issued a check to refund your purchase in the amount of 399.99. Please allow 7-10 business days for delivery.
Replied By Karen O at 2008-03-24 08:20:22

We have issued a check to refund your purchase in the amount of 399.99. Please allow 7-10 business days for delivery.
Customer submitted at 2008-03-24 05:42:37

Member cx account and requested refund from 3/11/08, would like the status of refund please


InquiryId :  33402  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-24 05:51:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 18:16:57

Hi,
May I know which page are you trying to access ?

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 05:51:37

website is buffering over last three days,unable to access website due to this issue,if technical could take a look that would be appreciated.


InquiryId :  33405  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-24 06:17:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 18:26:31

Hi,
Please check the url now . It is working and it shows your name .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 06:17:15

url is not working with current name, member has been using crownroyal,clients using website did not recognize members name on site so he lost business because of name changed back to orignal name established with account


InquiryId :  33406  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-24 06:23:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-26 19:40:21

Hi,
Please let us know your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-03-26 06:15:09

PlatinumLife@worldventures.biz Is the url that I am using
Replied By Aruna A at 2008-03-24 18:26:50

Hi,
Please let us know the url that you are using.

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 06:23:48

cannot access site, website states cannot be found.


InquiryId :  33409  InquiryType :  Genealogy  DateAndTime :  2008-03-24 05:58:00  Status :  Replied and Resolved
Customer submitted at 2008-03-24 05:58:00

This is my work email and Phone number.


InquiryId :  33410  InquiryType :  Genealogy  DateAndTime :  2008-03-24 06:43:42  Status :  Replied and Resolved
Replied By Michelle M at 2008-04-01 10:41:05

Hello, Ms. Barbee, Currently I show you enrolled 8 people, and only 6 are active, and one payment is needed from one of those to go through. In order to qualify for FQR+, all the people who are enrolled/sponsored by you their payment must be successful. Thanks for your time in the matter, Michelle Montgomery Genealogy Dept WorldVentures, LLC
Replied By Michelle M at 2008-04-01 10:40:57

Hello, Ms. Barbee, Currently I show you enrolled 8 people, and only 6 are active, and one payment is needed from one of those to go through. In order to qualify for FQR+, all the people who are enrolled/sponsored by you their payment must be successful. Thanks for your time in the matter, Michelle Montgomery Genealogy Dept WorldVentures, LLC
Customer submitted at 2008-03-24 06:43:42

member would like to know if she is qualified now to have monthly billing on account discontinued, also sponsorship on account is also questioned since she bought the spot and thought she purchased both LTC and dreamtrips memb.


InquiryId :  33411  InquiryType :  Dot Com Site  DateAndTime :  2008-03-24 06:07:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 20:18:46

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 06:07:56

Problems with search, Can not type in dates for search hard to work with the calendar that some times does not show all dates for example it skips April for some reason and after March only May appears. Brower says Error in the status bar during search and does not work properly. Very slow and inconvenient search


InquiryId :  33415  InquiryType :  Travel Points Redemption  DateAndTime :  2008-03-24 07:02:24  Status :  Replied and Resolved
Replied By Terri E at 2008-04-02 10:37:08

Sean, if you are attempting to redem points, then please fill out a travel redemption form and fax over your receipts to the fax# on the form, for redemption. If you have any other concerns please let us know.
Customer submitted at 2008-03-24 07:02:24

member would like to know when he will be reimbursed for his travel points, he completed travel, 3/17/08


InquiryId :  33421  InquiryType :  Existing Reservation  DateAndTime :  2008-03-24 07:02:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 21:50:49

Hi,
Please contact the airlines directly and they will resend .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-03-24 21:50:39

Hi,
Please contact the airlines directly and they will resend .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 07:02:26

I have not received e-ticket for flight booked March 20th. Should I be concerned? Trip ID 7277 7573 7375 Reference code PF01SQ Thank you.


InquiryId :  33422  InquiryType :  Genealogy  DateAndTime :  2008-03-24 07:59:15  Status :  Replied and Resolved
Replied By Michelle M at 2008-04-01 11:40:54

Hello, To complete your request we need a notarized letter that contains the seller’s signature, member ID, tax ID, address of the current owner, and a valid notary stamp faxed to 972-767-4178. Has this been faxed, if so can you please refax it to us? Thanks for your time in the matter, Michelle Montgomery Genealogy Dept WorldVentures, LLC
Replied By Michelle M at 2008-04-01 11:40:45

Hello, To complete your request we need a notarized letter that contains the seller’s signature, member ID, tax ID, address of the current owner, and a valid notary stamp faxed to 972-767-4178. Has this been faxed, if so can you please refax it to us? Thanks for your time in the matter, Michelle Montgomery Genealogy Dept WorldVentures, LLC
Customer submitted at 2008-03-24 07:59:15

would like to know when sale and transfer on account 860852 will be complete, states it was completed on 3/17/08 or around that time


InquiryId :  33425  InquiryType :  Genealogy  DateAndTime :  2008-03-24 08:12:28  Status :  Replied and Resolved
Replied By Michelle M at 2008-04-01 11:43:35

Hello, Mr. Rahaman, Our records show that you received commission on 3/5, 3/12, 3/26, and a Just show bonus also 3/26. Each of these were direct deposited into your account provided in your back office. Thanks for your time in the matter, Michelle Montgomery Genealogy Dept WorldVentures, LLC
Replied By Michelle M at 2008-04-01 11:43:21

Hello, Mr. Rahaman, Our records show that you received commission on 3/5, 3/12, 3/26, and a Just show bonus also 3/26. Each of these were direct deposited into your account provided in your back office. Thanks for your time in the matter, Michelle Montgomery Genealogy Dept WorldVentures, LLC
Customer submitted at 2008-03-24 08:12:28

would like to know when he will be paid on commission, would like to know more about new comp plan and how many on each side would qualify for commission, and the travel points payout.


InquiryId :  33430  InquiryType :  Events  DateAndTime :  2008-03-24 08:20:26  Status :  Replied and Resolved
Replied By Diana M at 2008-04-09 06:41:57

Hello Jay, If you go to your back office under Events, It give you the information. The Price is just for the event and not for lodging or food. Thanks Diana
Customer submitted at 2008-03-24 08:20:26

member would like information on the View, for Oct 08 the itinery and what the price includes, lodging food etc.


InquiryId :  33431  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-24 08:30:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 18:28:08

Hi,
The websites are working . Please use the correct url and the site will work .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 08:30:56

cannot access website thought mainteance on server was only to be on the weekend,


InquiryId :  33441  InquiryType :  Dot Com Site  DateAndTime :  2008-03-24 08:12:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 20:32:18

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 08:12:28

Car search has problems 1) when I select March 31 rent date it shows only may in return date does not allow to select april. 2)The status bar says page eror when I click Search and it does not allow any search. 3)The website uploads slowly. 4) All java features are enabled in my browsers I tried both Firefox and Internet Explorer 7 and the wbsite does not work properly.


InquiryId :  33444  InquiryType :  Magazines  DateAndTime :  2008-03-24 08:22:47  Status :  Replied and Resolved
Customer submitted at 2008-03-24 08:22:47

DreamTrip Question: My husband and I would love to go to Tortola in June, but my nephew is getting married June 21, so we can\'t go. Will you be offering this DreamTrip again this year? Thank you, Ann Johnson


InquiryId :  33447  InquiryType :  Travel Commissions  DateAndTime :  2008-03-24 08:25:38  Status :  Replied and Resolved
Customer submitted at 2008-03-24 08:25:38

Please Respond! I do not know what to do to get a response. I have sent emails and left messages. I am one of your travel agents. I am looking for commission on a trip made Jan. 19th. Trip ID# 7800-5596-0261. Please call my cell phone at 651-503-6162 to give me an update. Thank you, Vicky Erickson


InquiryId :  33467  InquiryType :  Dreamtrips  DateAndTime :  2008-03-24 10:31:48  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-07 10:46:54

Call client services at 972-805-9600 if you\\\'re still having trouble logging in.
Customer submitted at 2008-03-24 10:31:48

I would like to book the Baja Mexico Cruise. I\'m unable to do so on the wesite.


InquiryId :  33468  InquiryType :  Dot Com Site  DateAndTime :  2008-03-24 10:35:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 21:09:03

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 10:35:01

Trying to get rates on a vacation package from LIT to Washington DC (Reagan) from 5/10/08 - 5/15/08 did the meta search waited about 20minutes and no rates populated.. We had over 200 hits but they weren\'t usefull because they had not rates at all on any of them. How do we fix this?


InquiryId :  33478  InquiryType :  Dreamtrips  DateAndTime :  2008-03-24 11:22:49  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-07 10:48:44

The agent handling this Dreamtrip is Dawn, and her email is d.parton@worldventures.com
Customer submitted at 2008-03-24 11:22:49

I need pricing and any pertinent info for dream trip (western caribbeanocruise), July 7th thru July 11. I\'ll also need flight info.


InquiryId :  33487  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-24 11:50:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 21:22:58

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 11:50:48

When I click on dreamtrips I get this message Not Found The requested URL /newdreamtrips/newdreamtripshome.html was not found on this server


InquiryId :  33490  InquiryType :  Magazines  DateAndTime :  2008-03-24 11:58:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 20:32:19

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 12:56:35

Monday, March 31, 2008. I followed the above instruction. I went to ktravelservices.worldventures.biz, typed in 921721 as ID# and 2435 as password and it DID NOT work. It stated \"Login or Password Incorrect\". I\'m not sure what\'s going-on on your end, but is still not work as of today. I don\'t have time going back and forth. The log-in page on my dot biz is not re-set as of yet even with the information you provided above with the ID# 921721 and password of 2435. I just don\'t have time, it\'s been a couple of weeks now. PLEASE ISSUE MY FULL REFUND OF $399.99 DIRECTLY BACK TO MY ACCOUNT IMMEDIATELY. I appreciate your immediate attention to this matter. Katrina
Replied By Aruna A at 2008-03-27 18:47:21

Hi,
Please use ktravelservices.worldventures.biz and login with your member id 921721 and password 2435. The LTC page is getting updated , so you will not be able to take the test . You can check the LTC link and then LTC home . Once it is up , you can take the test.

Thank You
WorldVentures Team

Customer submitted at 2008-03-27 03:24:36

March 27, 2008 7:22am Your replied above on 3/24/08 was no use to me. Unsatifactory with your reply. I tried to send the follow message to worldventure, finally I got an error message this morning. I will need my FULL REFUND IMMEDIATELY back to my account. Very, very unsatifactory will the product and information been given. Unable to find answers. Thank you, Katrina Hi. This is the qmail-send program at yahoo.com. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out. : Sorry, I couldn't find any host by that name. (#4.1.2) I'm not going to try again; this message has been in the queue too long. --- Below this line is a copy of the message. Return-Path: Received: (qmail 93358 invoked by uid 60001); 26 Mar 2008 13:34:09 -0000 DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=s1024; d=yahoo.com; h=X-YMail-OSG:Received:Date:From:Subject:To:In-Reply-To:MIME-Version:Content-Type:Content-Transfer-Encoding:Message-ID; b=RTsezROaVwTdFmyRTZjN5y8OBBD8MQc8zuk4MVe6rrFXXv5cgNOe8KLNnpswF4DtPWQ2tbGxtpWlllgCgNtjFzXCvVMGnyphGJlbr2fsH4EycnfTpw7xJddMTg2SN0UQdpDbK9aanbFkq86sjD43IeDW2GogYo5Siepwwaeu5Kc=; X-YMail-OSG: 2ERRop4VM1ldXMvbzx0ypzvCyQoaCd2UWRvSXUxa4su4pY2j9VyAlfM4WZgWzUm7mwXTVMQ8yCRcdFs2eVFaArVG2bqewENOTDGNhVCZfpFegzCPYpkr Received: from [156.98.20.1] by web63811.mail.re1.yahoo.com via HTTP; Wed, 26 Mar 2008 06:34:08 PDT Date: Wed, 26 Mar 2008 06:34:08 -0700 (PDT) From: Katrina Herr Subject: Re: The Reply to your inquiry! To: World Ventures In-Reply-To: <200803250443.m2P4hhvW025731@localhost.localdomain> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="0-1171126096-1206538448=:89898" Content-Transfer-Encoding: 8bit Message-ID: <19188.89898.qm@web63811.mail.re1.yahoo.com> --0-1171126096-1206538448=:89898 Content-Type: text/plain; charset=iso-8859-1 Content-Transfer-Encoding: 8bit Wednesday, March 26, 2008 @ 8:33 am central time UNSATIFACTORY w/PRODUCT and SERVICES To Whom May Concern: I don't remember the user name and password, this is the very reason why I asked on my last email for the technicial team to re-set them. If I remember what is was I would have NOT send the last email. Your last email below is NOT helpful. Not just that, but I had gone through the dot biz and click on "forgot password" link to request a re-set like 5-6 time and it kept repeating that the password was sent to my email address. To this day, I have NOT yet see the new password. I am very UNSATISFIED with this services and all other services with worldventures. Since the person signed me up into this business, to this day, I have not receive information on where to start. I can't even find where the test questions are locate. Information related to me have NOT been helpful. There's always something missing and I don't like that I need to figure out what the missing link it. It's been a couple week and I NOT SATISFIED with what the product is. Call me stupid, but I cannot locate information on policy and procedure, the person signed me up did not provide information to me. I did even get a welcome information what the next step is once I was signed in. I'm not even sure if I have been accepted to the business. I would be greatly appreciated a FULL REFUND. Thank you, Katrina World Ventures wrote: Thank you for submitting your inquiry to WorldVentures. Please click here to see the response to your inquiry. --------------------------------- Never miss a thing. Make Yahoo your homepage. --0-1171126096-1206538448=:89898 Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: 8bit
Wednesday, March 26, 2008 @ 8:33 am central time
UNSATIFACTORY w/PRODUCT and SERVICES
 
To Whom May Concern:
 
I don't remember the user name and password, this is the very reason why I asked on my last email for the technicial team to re-set them.  If I remember what is was I would have NOT send the last email.  Your last email below is NOT helpful.  Not just that, but I had gone through the dot biz and click on "forgot password" link to request a re-set like 5-6 time and it kept repeating that the password was sent to my email address.  To this day, I have NOT yet see the new password.  I am very UNSATISFIED with this services and all other services with worldventures.  Since the person signed me up into this business, to this day, I have not receive information on where to start.  I can't even find where the test questions are locate.  Information related to me have NOT been helpful.  There's always something missing and I don't like that I need to figure out what the missing link it.  It's been a couple week and I NOT SATISFIED with what the product is.  Call me stupid, but I cannot locate information on policy and procedure, the person signed me up did not provide information to me.  I did even get a welcome information what the next step is once I was signed in.  I'm not even sure if I have been accepted to the business.  I would be greatly appreciated a FULL REFUND.
 
Thank you,
Katrina


World Ventures <powersearch101@powersearch.com> wrote:
Thank you for submitting your inquiry to WorldVentures.
Please click here to see the response to your inquiry.

Never miss a thing. Make Yahoo your homepage. --0-1171126096-1206538448=:89898--
Replied By Aruna A at 2008-03-24 21:43:43

Hi,
The LTC page is getting updated . Our technical team is working on it . Please use your original password to login . If you want to change, please login to your dot biz site and go to support link and then change the password there.

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 11:58:24

NEED TO RE-SET USER ID AND PASSWORD IMMEDIATELY TO ACCESS THE .BIZ TO COMPLETE THE QUESTION TEST, MONDAY, MARCH 24, 2008 3:57PM. HAS NOT BE ABLE TO GET TO WHERE THE QUESTIONS ARE LOCATED.


InquiryId :  33504  InquiryType :  Hotel  DateAndTime :  2008-03-24 13:13:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 21:52:29

Hi,
Please print the Agent letter of verification through your dot biz site . It contains the IATA number .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 13:13:14

I am a worldventures agent, need my (ioda) or (aoda) number and letter for my reservation at the Mandalay Bay hotel in Las Vegas, for this Sat. the 29th.


InquiryId :  33511  InquiryType :  Dreamtrips  DateAndTime :  2008-03-24 14:00:51  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-07 10:50:34

If you\\\'re still experiencing log in trouble, call rep support at 972-805-9600 so they can look at your account.
Customer submitted at 2008-03-24 14:00:51

why cant i log in!!!!!!!!!!!!!!!! it doesnt\' say \'invalid user id\" unless i use my screen name! but if i use my rep id #.... it just clears the screen every time and won\'t let me log in!! my back office login works fine!!!!


InquiryId :  33514  InquiryType :  Dreamtrips  DateAndTime :  2008-03-24 14:21:36  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-07 10:53:13

If you\\\'re still experiencing log in trouble, call rep support at 972-805-9600 so they can look at your account.
Customer submitted at 2008-03-24 14:21:36

I\'m trying to help one of my downline members book a dream trip but it keeps saying that we have the wrong ID? Is it the same ID as the log in?


InquiryId :  33520  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-24 14:40:36  Status :  Replied and Resolved
Replied By Matthew T at 2008-03-27 09:02:57

I see only one order of the Success From Home Magazine-25 Pack. Thanks WV
Customer submitted at 2008-03-24 14:40:36

I placed an order just a few momemts ago for 25 Success from Home Magazines and it didn\'t seem to go through so I clicked the back arrow and submitted again THEN it said you may have submitted duplicate transactions. BUt then I checked the Magazine Dashboard and it show just the 1 order for 25, so thought it was ok. NOW theDashboard shows NOTHING? I just need to be sure I have 1 order of 25 Success FROM Home Magazines coming. Thank you. ID 910191


InquiryId :  33524  InquiryType :  Existing Reservation  DateAndTime :  2008-03-24 14:52:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 21:54:01

Hi,
$39.94 is charged as a monthly fee for the Dreamtrip and LTC membership .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 14:52:35

hello.I dont\' understand why worldventures kept charging me $39.94/mo.what is that charges for? to my understanding I already paid the membership fee last year and it is supposed to be a one time payment, and yet until this time they still charging my account.Any help??thanks


InquiryId :  33525  InquiryType :  Reactivation  DateAndTime :  2008-03-24 14:56:50  Status :  Replied and Resolved
Replied By Sunny at 2008-03-24 20:26:22

Hi
please try the URL : http://charlenecorso.worldventures.biz/ and https://www.world-venture.com.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-24 20:26:02

Hi
please try the URL : http://charlenecorso.worldventures.biz/ and https://www.world-venture.com.
Thank you
Worldventures Team
Customer submitted at 2008-03-24 14:56:50

I cannot log in. I changed my email address is this why?


InquiryId :  33530  InquiryType :  Magazines  DateAndTime :  2008-03-24 15:14:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-24 21:47:26

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 15:14:46

I cant get a price for members on the 4 day baja cruise in May. please send me the price...


InquiryId :  33549  InquiryType :  Dreamtrips  DateAndTime :  2008-03-24 16:19:11  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-07 10:51:56

If you\\\'re still experiencing log in trouble, call rep support at 972-805-9600 so they can look at your account.
Customer submitted at 2008-03-24 16:19:11

I cannot get the log in to log in so I can book a cruise or even see how much it costs. I put in my number and password and nothing happens. This is embarrassing when you can\'t even tell someone what the cost of a cruise is. Why don\'t you just post it on all of the trips instead of playing games and causing us extra difficulty when trying to market the Dream Trips.


InquiryId :  33551  InquiryType :  Flight  DateAndTime :  2008-03-24 16:53:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 21:30:33

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 16:53:17

How do you book non-stop flights with the package?


InquiryId :  33561  InquiryType :  Billing  DateAndTime :  2008-03-24 17:26:33  Status :  Replied and Resolved
Replied By Matthew T at 2008-03-25 09:25:01

Your request has been fulfilled. Membership cancelled 3/25 Thanks WV
Customer submitted at 2008-03-24 17:26:33

How do I cease my membership w/ World Ventures? Thanks.


InquiryId :  33584  InquiryType :  Existing Reservation  DateAndTime :  2008-03-24 19:30:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 21:32:22

Hi,
Please contact the vendor directly to reconfirm the reservation . It will be updated on the site soon .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 19:30:45

how do you view existing trip info ?


InquiryId :  33587  InquiryType :  Dreamtrips  DateAndTime :  2008-03-24 20:00:51  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-07 12:51:20

Call rep support at 972-805-9600 if you\\\'re still having login issues.
Customer submitted at 2008-03-24 20:00:51

trying to book a dreamtrip... unable to login.


InquiryId :  33589  InquiryType :  Magazines  DateAndTime :  2008-03-24 20:59:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 18:59:58

Hi,
Please let us know the login details that you are trying to use .

Thank You
WorldVentures Team

Customer submitted at 2008-03-24 20:59:54

Unable to login in order to book trip


InquiryId :  33596  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-25 02:16:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 19:02:09

Hi,
The back office changes that were started have taken a little longer than expected. We are working diligently to resolve these issues.

Thank you
WorldVentures Team .

Customer submitted at 2008-03-25 02:16:42

Do we still give out Dreamtrips cards? Also, did you guys know that the video on Dreamtrips is page is having problems loading and playing ocntinuously? I would report the technical problem...but I don\'t know where to report a technical problem. I\'ve been trying to show it to a guy I work with...but it won\'t play continuously...and it takes 2 minutes for it to start up. I\'m just reporting this in case nobody else has.


InquiryId :  33597  InquiryType :  Existing Reservation  DateAndTime :  2008-03-25 03:51:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 21:32:51

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-25 03:51:04

I need my confirmation email resent. And I would like to pay the balance of my cruise.


InquiryId :  33599  InquiryType :  New Reservation  DateAndTime :  2008-03-25 04:06:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 19:04:29

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-25 04:06:50

I am trying to get a price for a customer of mine. She wants prices ot fort recovery in tortola for june. If you could call I will be able to put her on the phone to answer any question after 9:30 am EST


InquiryId :  33601  InquiryType :  General Questions  DateAndTime :  2008-03-25 04:59:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 20:37:32

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-03-25 04:59:52

member calling on Concerige sign up, states she used her social security number and a different name came up on the registration page. The name was Jerard Ely.The member would like to know what she could use instead of the ss #, since she has no tax id.


InquiryId :  33607  InquiryType :  General Questions  DateAndTime :  2008-03-25 06:33:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 20:37:51

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-03-25 06:33:59

member calling on Concerige sign up, states she used her social security number and a different name came up on the registration page. The name was Jerard Ely.The member would like to know what she could use instead of the ss #, since she has no tax id.


InquiryId :  33608  InquiryType :  General Questions  DateAndTime :  2008-03-25 06:36:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 20:39:08

Hi,
Please use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits .

Thank You
WorldVentures Team

Customer submitted at 2008-03-25 06:36:48

member cannot login to concierge website, states member not recognized.


InquiryId :  33609  InquiryType :  General Questions  DateAndTime :  2008-03-25 06:39:39  Status :  Replied and Resolved
Replied By Andre C at 2008-04-02 10:54:40

No, we have not set that up for Non profit organizations yet
Customer submitted at 2008-03-25 06:39:39

member would like to know if non-profit organizations can sign on as members with world ventures.


InquiryId :  33611  InquiryType :  Genealogy  DateAndTime :  2008-03-25 06:51:08  Status :  Replied and Resolved
Replied By Tony at 2008-04-03 06:58:52

Hello Tammy, In order to become initially qualified (IQR) you would need 2 personally sponsored representatives to sign up. One placed on the left and right of your binary tree respectively. To reach FQR (Fully Qualitfied Representative) you will need a total of two more personally sponsored reps which can be placed on either side. For more information, we recommend you review the Detailed Compensation Plan which can be found in the back office under the support heading. Thank You.
Customer submitted at 2008-03-25 06:51:08

member would like to understand what she has in her downline to be qualified, she has no concept of what to do with placement, and states she has someone on her right side has 13 or so in his downline and wants to know what she needs to do to benefit from this.


InquiryId :  33612  InquiryType :  Travel Commissions  DateAndTime :  2008-03-25 06:07:15  Status :  Replied and Resolved
Replied By Angela H at 2008-04-01 11:00:38

Dear Ellen, WorldVentures is correcting this in our systems so that you will receive 70% on all travel commissions. We are currently working on getting an itemized report on the commissions you are earning. Once this is ready you will be contacted and sent this information. Thank you and have a great week. Sincerely, Client services
Customer submitted at 2008-03-25 06:07:15

According to the new March 2008 Compensation Plan, I should be receiving 70% for all my bookings..I do not use PowerSearch because I am an ATA and I do bookings \"completed personally using WorldVentures-authorized tools and systems available to higher credential agent levels\" and authorized by WV. I find there is no way to get an itemized accounting of my booking record payments..Please advise.


InquiryId :  33613  InquiryType :  General Questions  DateAndTime :  2008-03-25 06:57:04  Status :  In Progress
Customer submitted at 2008-03-25 06:57:04

Jerry Gavito cust wants David in customer service to call him at 9621 in reference to a commission check.916516


InquiryId :  33615  InquiryType :  Genealogy  DateAndTime :  2008-03-25 07:10:26  Status :  Replied and Resolved
Replied By Tony at 2008-04-03 07:05:27

Mr. Panter, The initial payment of 399.99 for this membership was refunded to Tanya Panter prior to the transfer taking place. The fee would need be paid in order to keep the dealership active. Please contact customer service at 972-805-9600 to update payment info. Thank You.
Customer submitted at 2008-03-25 07:10:26

member concerned about inactive status, this account was a sale/transfer and member said it was active but now has returned to inactive state, would like follow up on account please.


InquiryId :  33622  InquiryType :  Billing  DateAndTime :  2008-03-25 06:57:55  Status :  Replied and Resolved
Customer submitted at 2008-03-25 06:57:55

I would like to cancel my business part and keep the dream trips as of now. Thanks Robert Netherton


InquiryId :  33625  InquiryType :  Commissions  DateAndTime :  2008-03-25 07:55:22  Status :  Replied and Resolved
Replied By Terri E at 2008-04-09 06:40:52

Lawrence, thanks for your inquiry. which members are you speaking of that you weren\\\'t paid for? please provide this inof so that we may further assist you. Thanks
Customer submitted at 2008-03-25 07:55:22

member has not rec\'d commision on new enrollment from beginning of March 08. Member also signed up another member around the same time.


InquiryId :  33630  InquiryType :  Compliance  DateAndTime :  2008-03-25 08:14:07  Status :  Replied and Resolved
Customer submitted at 2008-03-25 08:14:07

Has questions about uploading personal banner and also about selling WV to himself (his own business). Please call


InquiryId :  33633  InquiryType :  Magazines  DateAndTime :  2008-03-25 07:38:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 20:10:10

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-25 07:38:26

I need help walking my first customer through booking of int\'l travel. He needs to choose class of seats and wants to accrue United FFM points w/ a Star Alliance partner. Please call me at 858-480-0509


InquiryId :  33636  InquiryType :  General Questions  DateAndTime :  2008-03-25 09:04:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 20:06:32

Hi,
Our technical team is working on it .

Thank You
WorldVentures Team

Customer submitted at 2008-03-25 09:04:54

conceirge service not able to register 342883380


InquiryId :  33637  InquiryType :  Magazines  DateAndTime :  2008-03-25 09:17:14  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-04-17 13:30:56

Mrs. Tumbleson, I will ship you a return label for the magazines per our phone conversation.
Customer submitted at 2008-03-25 09:17:14

Mrs Tumbleson 861989 cust does not want mags and does not want to pay to ship back. wants a return shipping label so shipping will be free. husbands acct. wife calling.


InquiryId :  33652  InquiryType :  Dreamtrips  DateAndTime :  2008-03-25 09:52:54  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-09 08:40:02

It\\\'s $79, plus taxes, gov\\\'t fees and fuel surcharge.
Customer submitted at 2008-03-25 09:52:54

Please explain the price on this trip. The banner says $79 but the reservation page doesn\'t match.


InquiryId :  33667  InquiryType :  Genealogy  DateAndTime :  2008-03-25 12:20:10  Status :  Replied and Resolved
Customer submitted at 2008-03-25 12:20:10

Member spot is light blue, wonders if something is wrong please let him know.


InquiryId :  33698  InquiryType :  Magazines  DateAndTime :  2008-03-25 15:32:32  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-04-19 07:11:55

Hello Richie, We do apologize for the inconvenience this may have caused you; please contact our corporate office at #972-985-6841 with the details of your order to have it processed. Thank You! World Ventures
Customer submitted at 2008-03-25 15:32:32

It has been close to a month since I placed and order for magazines and it still says pending. Please explain.


InquiryId :  33708  InquiryType :  Existing Reservation  DateAndTime :  2008-03-25 17:17:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 21:30:08

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-25 17:17:20

I just booked a cruise and tried to buy travel insurance and was told it was not available If I can\'t get it through this site, I will cancel this transaction and go to another site that offers the insurance. Please let me know what I have to do to because I really want this insurance. Thank you. Robert Harrison


InquiryId :  33715  InquiryType :  New Reservation  DateAndTime :  2008-03-25 18:15:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-25 20:28:13

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-25 18:15:24

I am trying to book a package and it is saying \"invalid agency settings\"


InquiryId :  33733  InquiryType :  Dot Com Site  DateAndTime :  2008-03-26 03:51:12  Status :  Replied and Resolved
Replied By Ric Q at 2008-03-27 10:24:31

I need your ID number to help you with your sites. Your site is not available when searching with any browser, you must enter your address in the URL bar.
Customer submitted at 2008-03-26 03:51:12

My text changes and company logo are not updating on my .com site. Also the biggest problem is that my site is not recognized by search engines, and customers cannot find my site. Can we have access to meta tags to help the search engines. I would like to speak to someone directly so please call me at 814-777-4053.


InquiryId :  33735  InquiryType :  Commissions  DateAndTime :  2008-03-26 05:19:27  Status :  Replied and Resolved
Replied By Diana M at 2008-04-09 06:51:59

Hello Jenny, The enroller bonus was paid to you on 3/14/08 for 923059. Thanks Diana
Customer submitted at 2008-03-26 05:19:27

member would like to know why he hasnt rec\'d a check from sign up of member 923059,he had an error occur when enrolling this member at the time and thought this might have affected payment.


InquiryId :  33736  InquiryType :  Travel Commissions  DateAndTime :  2008-03-26 05:24:39  Status :  In Progress
Customer submitted at 2008-03-26 05:24:39

member states he has 140 points but his back office is showing only 40 points.


InquiryId :  33737  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-03-26 05:32:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-26 19:43:46

Hi,
Please call at 1-310-395-6397 to check the status of the cards.

Thank You
WorldVentures Tea

Customer submitted at 2008-03-26 05:32:25

member ordered business cards over two weeks ago and would like to know the status of arrival.


InquiryId :  33741  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-26 07:13:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-26 19:48:48

Hi,
Please let us know the old and the new url and also reconfirm the member id .

Thank You
WorldVentures Team

Customer submitted at 2008-03-26 07:13:26

member unable to login to dotcom site, has changed url to tejo, defaults back to old setup, please advise.


InquiryId :  33743  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-26 07:24:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-26 19:50:04

Hi,
Updations are still going on with the server , so you may face technical difficulties. Sorry for the inconvenience.

Thank You
WorldVentures Team

Customer submitted at 2008-03-26 07:24:17

website is defaulting back to name on account she goes by her nickname. She has experienced errors on website over the last few weeks.


InquiryId :  33749  InquiryType :  General Questions  DateAndTime :  2008-03-26 07:42:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-26 19:50:31

Hi,
Please use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits .

Thank You
WorldVentures Team

Customer submitted at 2008-03-26 07:42:26

member would like to sign up for concierge, and user is not recognized, please advise on login


InquiryId :  33753  InquiryType :  Travel Commissions  DateAndTime :  2008-03-26 08:04:35  Status :  Replied and Resolved
Replied By Angela H at 2008-04-08 11:10:32

Dear Kay, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-26 08:04:35

member has not rec\'d any commissions on travel, has had clients book and has herself but doesnt understand why it doent show in back office. Member would like to know if anything is going to be implemented to this effect


InquiryId :  33756  InquiryType :  Travel Points Redemption  DateAndTime :  2008-03-26 08:12:24  Status :  Replied and Resolved
Replied By Diana M at 2008-04-09 06:53:43

Hello Azel, We need more information to answer you inquiry. Thanks Diana
Customer submitted at 2008-03-26 08:12:24

Member would like to redeem his points, has made multiple attempts by back office but no response.


InquiryId :  33757  InquiryType :  Travel Commissions  DateAndTime :  2008-03-26 07:28:01  Status :  Replied and Resolved
Replied By David M at 2008-03-26 11:02:30

Please be advised that if the confirmation number begins with WCT, these bookings will never show...however, you will be paid for the commission on these bookings. Thanks, David
Customer submitted at 2008-03-26 07:28:01

We booked hotel reservations for Holiday Inn Express in La Jolla, CA for 3/16/08 - 3/18-08, through our travel site. However, this booking is not showing in our back office. Why not? What information do you need to correct the problem so that we receive the proper credit/commission? Thank you for your assistance.


InquiryId :  33758  InquiryType :  Genealogy  DateAndTime :  2008-03-26 08:16:33  Status :  Replied and Resolved
Replied By Tony at 2008-04-03 07:43:55

Hello Ms Larsen, It appears there was an error in the system that was causing your rank to remain unchanged. The commisions department is looking into this and should have it resolved today. Thank you for you patience.
Customer submitted at 2008-03-26 08:16:33

Member would like to know when she will become FQR,she has inquired several times and is waiting on status.


InquiryId :  33779  InquiryType :  Existing Reservation  DateAndTime :  2008-03-26 09:14:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 22:38:55

Hi,
Please be aware that we are performing firewall upgrades to the WorldVentures servers, as a result you may experience periodic, brief outages over the weekend. We apologize for any inconvenience.

Thank You
WorldVentures Team

Customer submitted at 2008-03-26 09:14:22

I have downloaded my current picture and text but I do not see it on my website


InquiryId :  33835  InquiryType :  Dreamtrips  DateAndTime :  2008-03-26 13:33:33  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-07 11:20:35

I forwarded to April...hopefully she will email you her fax, or call you.
Customer submitted at 2008-03-26 13:33:33

Hi, I\'m helping my team member Celia Umali, id# 904187, to consummate her booking for the Bermuda Cruise this coming April 6th. She need to give her credit card info to Ms. April Devoe. I need to know April\'s fax number to send out the credit card info. Please advise, thanks.


InquiryId :  33860  InquiryType :  New Reservation  DateAndTime :  2008-03-26 15:30:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-27 19:41:22

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-26 15:30:47

Hello! I am trying to book a cruise for 1st or 2nd week of Aug for Hawaiian cruise. Can you check if there\'s still availability, balcony for 3 adults and i child (17).


InquiryId :  33864  InquiryType :  Genealogy  DateAndTime :  2008-03-26 15:42:24  Status :  Replied and Resolved
Replied By Terri E at 2008-03-27 05:12:19

John, thanks for your inquiry. We show Roberta Daniels as enrolled, and Jeanette Leighton was paid for her on check# 703998 batched 3/19/08. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-03-26 15:42:24

I have booked several retail sales. Yet, none of my customers and their info show up on my back office website. Why is this? How long will it take for them to show up? My account settings also say that I am not eligible to receive direct sale commissions?


InquiryId :  33888  InquiryType :  Dreamtrips  DateAndTime :  2008-03-27 04:39:32  Status :  Replied and Resolved
Customer submitted at 2008-03-27 04:39:32

The advertised dreams trip price for the bahamas cruise - May 30 - June 2nd is $99.00 for dream trips memembers, but when I go in to book it the price is $289.95 per person??????


InquiryId :  33889  InquiryType :  Dreamtrips  DateAndTime :  2008-03-27 04:39:51  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-10 07:12:29

$99 is the price before the fuel surcharge, government fees, and taxes are added on. It will mention that on the Dreamtrip page.
Customer submitted at 2008-03-27 04:39:51

The advertised dreams trip price for the bahamas cruise - May 30 - June 2nd is $99.00 for dream trips memembers, but when I go in to book it the price is $289.95 per person??????


InquiryId :  33890  InquiryType :  Dreamtrips  DateAndTime :  2008-03-27 04:40:10  Status :  Replied and Resolved
Customer submitted at 2008-03-27 04:40:10

The advertised dreams trip price for the bahamas cruise - May 30 - June 2nd is $99.00 for dream trips memembers, but when I go in to book it the price is $289.95 per person??????


InquiryId :  33891  InquiryType :  Genealogy  DateAndTime :  2008-03-27 05:50:59  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-04-03 13:27:34

Please log into your .biz back office and click on support/ online forms and submit both a representative agreement and product order form for any one that received an enrollment error. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Replied By Lauren Lynne at 2008-04-03 13:26:57

Please log into your .biz back office and click on support/ online forms and submit both a representative agreement and product order form for any one that received an enrollment error. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-03-27 05:50:59

member having issues with enrollments, completed one out of six new enrollees.Member completes information and tries to submit form and it will not advance to the next page. No errors on page.


InquiryId :  33895  InquiryType :  Dreamtrips  DateAndTime :  2008-03-27 05:58:33  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-07 11:05:15

99 is the base price.....the 239 is after taxes, port fees, fuel surcharges are added.
Customer submitted at 2008-03-27 05:58:33

Regarding the Bahamas Dream Trip May 30th it says limited time $99 but it says $239 when I click to book can you confirm the correct price?


InquiryId :  33897  InquiryType :  Travel Commissions  DateAndTime :  2008-03-27 06:50:35  Status :  Replied and Resolved
Replied By Diana M at 2008-04-09 07:10:37

Hello Sheree, Commissions on travel is paid out 120-180 for the date of completion of the travel. Thanks Diana
Customer submitted at 2008-03-27 06:50:35

member would like follow up on commission not paid from completed travel in Jan 08. Member states she spoke to someone prior to this call and was told it would be credited back to the account but has not been done.


InquiryId :  33911  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-27 08:18:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-27 20:33:15

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-03-27 08:18:55

I am unable to book on powersearch for a car rental that has a different drop off then the pick up date. Please advise? inco@click4freetravel.com


InquiryId :  33930  InquiryType :  Genealogy  DateAndTime :  2008-03-27 10:02:16  Status :  Replied and Resolved
Replied By Tony at 2008-04-04 08:14:40

Please contact customer service at 972-805-9600 to obtain our user ID #.
Customer submitted at 2008-03-27 10:02:16

i forgot my user id number


InquiryId :  33946  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-27 12:03:32  Status :  Replied and Resolved
Replied By Sunny at 2008-03-27 18:26:27

Hi
Your .biz back office URL is http://kchase.worldventures.biz/. Login with your member id# and password. You can change your email by logging into your .biz back office.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-27 18:26:08

Hi
Your .biz back office URL is http://kchase.worldventures.biz/. Login with your member id# and password. You can change your email by logging into your .biz back office.
Thank you
Worldventures Team
Customer submitted at 2008-03-27 12:03:32

Hi, I have not been in my back office for over 1 year. I am trying to get onto it but cannot remember my Id. The other thing is my email has changed from 4chase@earthlink.com to 4chase@embarqmail.com so if will not find me... I\'m trying to get my TA info number for booking. Thanks


InquiryId :  33958  InquiryType :  Travel Commissions  DateAndTime :  2008-03-27 14:10:43  Status :  Replied and Resolved
Replied By Angela H at 2008-04-03 06:48:07

Dear Dawn, I will need the passenger names and dates of travel to locate this commission for you. Sincerely, Client Services
Customer submitted at 2008-03-27 14:10:43

Hello, I rented a car through my website and it is not showing up any where. Could you please check on it for me and let me know what you find. Thank you, Dawn Coffman


InquiryId :  33959  InquiryType :  New Reservation  DateAndTime :  2008-03-27 14:16:25  Status :  Replied and Resolved
Replied By Sunny at 2008-03-27 18:27:53

Hi
You may please come to livechat selecting travel department and our agents will assist you with vacation reservation.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-27 18:27:47

Hi
You may please come to livechat selecting travel department and our agents will assist you with vacation reservation.
Thank you
Worldventures Team
Customer submitted at 2008-03-27 14:16:25

I am a travel consultant trying to book a vacation for my parents and six kids. They are wanting to go to Dominican Republic, with a stop in New York. They are starting in Phoenix. All the flights we found are with short layovers and they would like to stay in New York for 2 nights. Is there a way we could do that and how much is the penalty? They want to fly into NY July 2, fly into Puerto Plata, Domincan Republic July 5. Then back through any city.


InquiryId :  33961  InquiryType :  Flight  DateAndTime :  2008-03-27 14:30:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 22:42:16

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-27 14:30:59

If I want to book a flight for the Atlantis reaort in the Bahamas..which airport is the closest to the destination? Thank You Jody P


InquiryId :  33967  InquiryType :  Hotel  DateAndTime :  2008-03-27 15:05:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-27 21:30:00

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-27 15:05:43

I need a hotel preferably on the ocean in Ft. Lauderdale, Fl. Checking in March 28th checking out March 31st 2008. 2 Adults and 2 children ages 4 and 5


InquiryId :  33975  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-27 16:08:25  Status :  Replied and Resolved
Replied By Sunny at 2008-03-27 18:10:03

Hi
You need to login to the .biz back office, http://mattnachtwey.worldventures.biz/. Use the member id# and password for login.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-27 18:09:55

Hi
You need to login to the .biz back office, http://mattnachtwey.worldventures.biz/. Use the member id# and password for login.
Thank you
Worldventures Team
Customer submitted at 2008-03-27 16:08:25

I am trying to find a \'backoffice\' site where I can re-enter Matthew Nachtwey\'s credit card information re billing for his website(mattnachtwey.worldventures.com). I don\'t even see a backoffice site anywhere, sorry. Matt had had his credit card stolen, and thus the malfunctioning card. Isa, office manager for Matt


InquiryId :  33977  InquiryType :  New Reservation  DateAndTime :  2008-03-27 16:41:49  Status :  Replied and Resolved
Replied By Sunny at 2008-03-27 18:50:55

Hi
Please login to livechat selecting Travel Department and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-27 18:50:42

Hi
Please login to livechat selecting Travel Department and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-03-27 16:41:49

Having a problem booking a cruise on line


InquiryId :  33980  InquiryType :  New Reservation  DateAndTime :  2008-03-27 16:53:39  Status :  Replied and Resolved
Replied By Sunny at 2008-03-27 18:05:34

Hi
Please come to livechat selecting Travel department and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-27 18:05:27

Hi
Please come to livechat selecting Travel department and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-03-27 16:53:39

I\'m trying to book a trip to San Francisco from MSP departing July 20th and returning July 26th. Because the flight is a red-eye flight, I don\'t need the hotel room for the 26th. How can I book the package deal without having to pay for the motel room for Saturday?


InquiryId :  33989  InquiryType :  Travel Commissions  DateAndTime :  2008-03-27 18:14:07  Status :  Replied and Resolved
Replied By Angela H at 2008-04-03 06:48:58

Dear Brandon, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-27 18:14:07

I booked a hotel on my own website and went in to my LTC back office to see if I had any other bookings. The hotel that I booked was not listed. Why was it not listed?


InquiryId :  33996  InquiryType :  Existing Reservation  DateAndTime :  2008-03-27 19:14:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-27 21:31:27

Hi,
Please go to the travel site and use the powersearch for vacations and you will get all the details .

Thank You
WorldVentures Team

Customer submitted at 2008-03-27 19:14:46

Do You rent RV\'s?


InquiryId :  34002  InquiryType :  Magazines  DateAndTime :  2008-03-27 20:35:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 19:44:41

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday .

Thank You
WorldVentures Team

Customer submitted at 2008-03-27 20:35:40

i want to discontinue any and all associations i have with worldventures. please send me information how i can cancel everything. thank you.


InquiryId :  34005  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-27 22:43:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 20:10:40

Hi,
Your website is working. Please use your member id 849822 and the correct password and login . RTA/LTC cards are no longer issued , so please use Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-03-27 22:43:47

Hello my name is Oscar Hernandez, My URL is VIPRATES.WORLDVENTURES.COM. I am having problems signing in to my back office, I have would like to reset my log in information. If I can be sent a temporary ID and Postcode I would be be greatly appreciated. Thank you


InquiryId :  34006  InquiryType :  Magazines  DateAndTime :  2008-03-27 23:58:18  Status :  Replied and Unresolved
Replied By David S at 2008-04-07 09:10:14

The reply from the number listed is (no one by that name resides there
Customer submitted at 2008-03-27 23:58:18

Sir, Could you please put me in touch with your marketing manager? I have a special request to formulate. Kind Regards; Rania Hadchiti. rania.hadchiti@besiders.com


InquiryId :  34023  InquiryType :  Events  DateAndTime :  2008-03-28 06:41:55  Status :  Replied and Resolved
Replied By Denise C at 2008-04-10 13:49:48

Fax to 972-985-6842, Attention Denise, a copy of the credit card or bank statement showing that the double payment was made. Be sure there is a contact number as well as the full credit card number information. Put a brief explanation about what happened. Thank you.
Replied By Denise C at 2008-04-10 13:49:43

Fax to 972-985-6842, Attention Denise, a copy of the credit card or bank statement showing that the double payment was made. Be sure there is a contact number as well as the full credit card number information. Put a brief explanation about what happened. Thank you.
Replied By Denise C at 2008-04-10 13:37:46

Fax to 972-985-6842, Attention Denise, a copy of the credit card or bank statement showing that the double payment was made. Be sure there is a contact number as well as the full credit card number information. Put a brief explanation about what happened. Thank you.
Customer submitted at 2008-03-28 06:41:55

Danielle Del Muro- inquired about being billed twice for acceleration... @ 199.00 cust only wanted 1 acceleration class. and hit submit twice by accident.911174 this transaction took place 03.28/2008


InquiryId :  34038  InquiryType :  General Questions  DateAndTime :  2008-03-28 08:30:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 17:35:12

Hi,
Please use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits and try .

Thank You
WorldVentures Team

Customer submitted at 2008-03-28 08:30:57

Cynthia Gordon canot register on concierge, I tried to do it for her and says member not rec. 922692


InquiryId :  34039  InquiryType :  Existing Reservation  DateAndTime :  2008-03-28 07:48:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 22:56:08

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-28 07:48:33

passport not going through?


InquiryId :  34040  InquiryType :  Magazines  DateAndTime :  2008-03-28 07:51:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 21:11:18

Hi,
It is dreamtrips. Please go to your dot biz site and click on signup and you can see the product \\\" Dreamtrips without RBS\\\" for $199.00 and monthly fee of $19.95 .

Thank You
WorldVentures Team

Customer submitted at 2008-03-28 07:51:12

Ali Orci, PTMench@cox.net, told me about an opportunity to purchase a membership which allows family members an opportunity to qualify for discounted travel. She indicated a enrolment fee of $190.00, I believe, and then $19.oo a month. Can you please forward or contact me with particulars in this program?


InquiryId :  34041  InquiryType :  Magazines  DateAndTime :  2008-03-28 08:44:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 21:13:56

Hi,
It will reach you shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-03-28 08:44:55

Ordered package of 25 success magazines at Convention.


InquiryId :  34051  InquiryType :  Travel Commissions  DateAndTime :  2008-03-28 10:07:08  Status :  Replied and Resolved
Replied By Angela H at 2008-04-03 06:50:07

Dear David, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-28 10:07:08

Hello, I booked three rooms at the Isle of Capri in Biloxi Mississippi for April 6th-11th in Mid february. I do not have the travel ID with me. I am wanting to know where I can find info regarding this booking and info on my commssions. Thanks.


InquiryId :  34070  InquiryType :  New Reservation  DateAndTime :  2008-03-28 14:35:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 21:36:13

Hi,
Please be aware that we are performing firewall upgrades to the WorldVentures servers, as a result you may experience periodic, brief outages over the weekend. We apologize for any inconvenience.

Thank You
WorldVentures Team

Customer submitted at 2008-03-28 14:35:43

trying to book a trip to Rolla, MO. not able to get an airport in the area when I know of the Rolla National Airport with an FAA code of VIH or KVIH. Please help me for I need to get to Rolla and I know that WorldVentures is the est.


InquiryId :  34073  InquiryType :  New Reservation  DateAndTime :  2008-03-28 15:00:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-28 21:37:49

Hi,
Please use the travel sites to get the best deals available . If you need further assistance, please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-28 15:00:03

Looking for a package deal for 3 nights and 4 days in Memphis, TN. No airfare is needed. Requesting a pakage deal that would include tickets to Graceland. Perhaps am Aniversary weekend for the two. I did not see a way to research this request with tickets to Graceland and hotel package. Let me have an All Inclusive as well as one where we pay for our own meals. Thank you:


InquiryId :  34081  InquiryType :  Travel Commissions  DateAndTime :  2008-03-28 17:19:57  Status :  Replied and Resolved
Replied By David M at 2008-03-31 12:34:46

Typically the commissions will be paid out 1-2 months after travel is completed. Cordially, Worldventures Customer Service
Customer submitted at 2008-03-28 17:19:57

How long does it take for the travel commissions to show up in the back office?


InquiryId :  34082  InquiryType :  Dreamtrips  DateAndTime :  2008-03-28 17:35:50  Status :  Replied and Resolved
Customer submitted at 2008-03-28 17:35:50

My booking ID is NU0473M. On the Discover credit card section, I wrote in \"Frank\" but it should be \"Franchesca\"; same last name.


InquiryId :  34088  InquiryType :  Dreamtrips  DateAndTime :  2008-03-28 19:01:14  Status :  Replied and Resolved
Customer submitted at 2008-03-28 19:01:14

RE: Baja Cruise in May. If I would want to book a cruise by myself how much would it cost. If there are 2 people per cabin it\'s 79.00 per person. How much if one one person?


InquiryId :  34093  InquiryType :  Travel Commissions  DateAndTime :  2008-03-28 21:14:56  Status :  Replied and Resolved
Replied By Angela H at 2008-04-01 11:06:21

Dear Martin, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office , but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-28 21:14:56

We had a booking March 27th for a car rental and are not seeing it in the bookings section in our back office. How long does it take to show up?


InquiryId :  34098  InquiryType :  Dot Com Site  DateAndTime :  2008-03-29 04:59:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 19:45:54

Hi,
Such an option is not there on the site at the moment , but our technical team is working on it and will be soon updated .

Thank You
WorldVentures Team

Customer submitted at 2008-03-29 04:59:44

I wish to have the company name - JGE Associates listed as opposed to my name as Travel Consultants. How do I go about changing that?


InquiryId :  34099  InquiryType :  Magazines  DateAndTime :  2008-03-29 05:13:11  Status :  Replied and Resolved
Customer submitted at 2008-03-29 05:13:11

Please email me information about on line sales representatives and your programs


InquiryId :  34102  InquiryType :  New Reservation  DateAndTime :  2008-03-29 05:43:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 19:46:32

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-29 05:43:01

cannot book my 7 people system only allows 6 and the are first time fliers tow of which are seniors. tried but could not get one room for all and i wanted 3 rooms with double beds


InquiryId :  34105  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-03-29 05:48:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 20:36:55

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-29 05:48:53

I am interested on checking rates for flight, hotel (beach front), and rent a car, on travel from Nashville, TN to Clearwater, FL on May 17th-24th (2 people). I have attempted to use the powersearch option however no prices are shown.


InquiryId :  34113  InquiryType :  Dot Com Site  DateAndTime :  2008-03-29 07:50:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 19:15:47

Hi,
We do not have the option to change the name at the moment, but our technical team is working on it and it will be available soon .

Thank You
WorldVentures Team

Customer submitted at 2008-03-29 07:50:48

Daoud Mershedi cust changed her acct to business and it is showing her name on the .dot and she wants business name.917981


InquiryId :  34115  InquiryType :  Travel Commissions  DateAndTime :  2008-03-29 07:21:47  Status :  Replied and Resolved
Replied By Angela H at 2008-04-01 11:10:13

Dear Dawn, I will need the passenger names and travel dates to be able to track this commission for you. Please remember that it takes approximately 60-120 days after the date of travel to receive a commission from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-29 07:21:47

Hello, I am trying to investigate my commissions for a rental car I rented through World Ventures. This is my second request for info. WV ID#: 5805 2843 9117 Thank you, Dawn Coffman


InquiryId :  34134  InquiryType :  Magazines  DateAndTime :  2008-03-29 12:18:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 20:57:23

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-03-29 12:18:24

I would like to cancel my membership effective 3/31/08. As today is the 29th (and a Saturday), I understand that you would not be able to facilitate this request until Monday the 31st. Please email me with the cancelation confirmation. Thank you.


InquiryId :  34143  InquiryType :  Existing Reservation  DateAndTime :  2008-03-29 15:29:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 21:38:40

Hi,
Please select the preferred dreamtrip and then you need to relogin with your member id and password to see the member prices.

Thank You
WorldVentures Team

Customer submitted at 2008-03-29 15:29:49

I would like to know how to log in to get my membership price on dreamtrips.


InquiryId :  34144  InquiryType :  Existing Reservation  DateAndTime :  2008-03-29 15:52:58  Status :  Pending
Customer submitted at 2008-03-29 15:52:58

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InquiryId :  34147  InquiryType :  New Reservation  DateAndTime :  2008-03-29 16:14:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 21:09:56

Hi,
Please give the airport code and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-29 16:14:17

HI - IM TRYING TO BOOK A FLIGHT FROM DENVER TO PHOENIX AND WHEN I ENTER MY INFORMATION AND SELECT THE SEARCH BUTTON IT TELLS ME I NEED A CITY CODE #. I\'M CONFUSED??? WHAT DOES THIS MEAN???


InquiryId :  34151  InquiryType :  DreamTrips Cards  DateAndTime :  2008-03-29 17:00:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 21:11:39

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-03-29 17:00:25

i am trying to book a the orlando dreamtrip - I clicked on submit a few times but nothing happened


InquiryId :  34161  InquiryType :  General Questions  DateAndTime :  2008-03-29 20:33:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 21:17:04

Hi,
Please check this link . https://www.worldventures.info/pdfs/wv_ytb_comparison.pdf . This contains all the details .

Thank You
WorldVentures Team

Customer submitted at 2008-03-29 20:33:50

Just wanted to know how WV is so much better than YTB?


InquiryId :  34164  InquiryType :  Existing Reservation  DateAndTime :  2008-03-29 23:20:15  Status :  Pending
Customer submitted at 2008-03-29 23:20:15

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InquiryId :  34171  InquiryType :  Genealogy  DateAndTime :  2008-03-30 06:23:33  Status :  Replied and Resolved
Replied By David M at 2008-04-02 11:09:05

I\\\'m sorry I don\\\'t understand your question. What access are you trying to access?
Customer submitted at 2008-03-30 06:23:33

were do i accesss this info?


InquiryId :  34177  InquiryType :  Magazines  DateAndTime :  2008-03-30 09:18:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 21:33:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-30 09:18:58

I am trying to book a flight to Las Vegas and I need your assistance. Once I choose my flight it will not let me pay for it. Please call me ASAP! 763-213-7305. Rob Sheppard


InquiryId :  34180  InquiryType :  Flight  DateAndTime :  2008-03-30 11:52:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-30 22:11:22

Hi,
You need to give the airport name and the code will automatically come up .

Thank You
WorldVentures Team

Customer submitted at 2008-03-30 11:52:03

how do you find the airport codes on this site?


InquiryId :  34191  InquiryType :  New Reservation  DateAndTime :  2008-03-30 13:58:08  Status :  Replied and Resolved
Replied By risaf risaf at 2008-03-31 19:58:50

Please come to live chat selecting travel department and our representative will help you.

Thank You
WorldVentures Team
Customer submitted at 2008-03-30 13:58:08

Couldn\'t get a car rental for: Pickup 7/29/08 @ 4:00p - STL Drop Off 8/11/08 @ 4:00p - DFW 2 people - economy class


InquiryId :  34200  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-30 15:41:51  Status :  Replied and Resolved
Replied By Sunny at 2008-03-30 21:42:20

Hi
The member id# 900917 and password is 1569.
Thank you
Worldventures Team
Replied By Sunny at 2008-03-30 21:42:12

Hi
The member id# 900917 and password is 1569.
Thank you
Worldventures Team
Customer submitted at 2008-03-30 15:41:51

I can\'t remember my RTA member login id or password. My name is Eui Conte my email address is: euiconte@aol.com my phone # is 909-578-5817


InquiryId :  34204  InquiryType :  Dreamtrips  DateAndTime :  2008-03-30 18:12:53  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 11:25:08

Thanks for that Ronda! I\\\'m hoping that has now been fixed.
Customer submitted at 2008-03-30 18:12:53

The May 30th Dream Trip to the Bahamas actually comes up as Alaska on the website and needs to be fixed. Thank you, Ronda Curtis 905573


InquiryId :  34212  InquiryType :  Commissions  DateAndTime :  2008-03-30 20:09:30  Status :  Replied and Resolved
Replied By Angela H at 2008-04-01 11:37:29

Dear John, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office. The commission we receive is based on 5-10% of the base price. From there you will receive 50% of the total commission earned. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-30 20:09:30

We recently booked a rental car on our website. I was wondering when and how we could locate how much commission we recieved for this booking?? Thanks


InquiryId :  34216  InquiryType :  Magazines  DateAndTime :  2008-03-30 21:40:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 20:45:03

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-30 21:40:04

i booked a cruise through this site, which is scheduled to depart on tomorrow, march 31, 2008, 5:30pm, long beach, and i accidently entered the wrong birth day for one of the travelers. i need to know how to change that and if it will cause any problems if i am not able to asap.


InquiryId :  34217  InquiryType :  Existing Reservation  DateAndTime :  2008-03-30 22:16:13  Status :  Replied and Resolved
Customer submitted at 2008-03-30 22:16:13

do i need a passport to travel to cruise to mexico?


InquiryId :  34223  InquiryType :  Genealogy  DateAndTime :  2008-03-31 04:13:27  Status :  Replied and Resolved
Replied By David M at 2008-03-31 12:27:59

Your account (900158) currently shows as cancelled . We do not update cancelled accounts. Cordially, Worldventures Customer Service Worldventures Customer Service
Replied By David M at 2008-03-31 12:15:19

Your account (900158) currently shows as cancelled . We do not update cancelled accounts. Cordially, Worldventures Customer Service
Customer submitted at 2008-03-31 04:13:27

I would like to have my name replaced (Lewis Lamar) with the company name GXR&M;, LLC as the name displayed on the website www.destinationunlimited.worldventures.com


InquiryId :  34224  InquiryType :  Existing Reservation  DateAndTime :  2008-03-31 04:22:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 21:09:13

Hi,
If it is an air reservation , please contact the airlines directly and they will send the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 04:22:58

Hello, I just contacted the online help and Shiraz hung up on me. I am looking for my reservation and have not received it in my email. It was going RT to Paris April 30 to May 30. I do not know where to find the tracking number and can\'t find the itinerary! Thank you Claudia Strasser


InquiryId :  34229  InquiryType :  Dot Com Site  DateAndTime :  2008-03-31 06:17:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 18:38:26

Hi,
Please try to login with the latest password which you have updated .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 06:17:01

unable to login to dotbiz site, reset password to 12345, then to 666999. I had member logout of site F5, and still cannot gain access.


InquiryId :  34230  InquiryType :  Genealogy  DateAndTime :  2008-03-31 06:25:07  Status :  Replied and Resolved
Replied By Tony at 2008-04-03 09:34:32

A cycle bonus will occur next week for the sales that occurred in the binary.
Customer submitted at 2008-03-31 06:25:07

Member would like to know when she will recieve cycle bonus she feels she is due. She is now FQR, she would like more details on comp plan.


InquiryId :  34235  InquiryType :  Commissions  DateAndTime :  2008-03-31 06:57:21  Status :  Replied and Resolved
Replied By Angela H at 2008-04-14 10:40:01

Dear Debbie, Our records show that you have received 4 enroller bonuses. The first amount was sent by direct deposit for two enrollments on 3/19/2008, there was another direct deposit for one enrollment on 3/26/2008 and then another on 4/8/2008 for one enrollment. If there is another enrollment I will need the persons ID number that you enrolled to further assist you in this matter. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-31 06:57:21

member would like to know the status of commission on new enrollment from March 10 08.


InquiryId :  34237  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-31 07:09:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 18:46:57

Hi,
Please use NancyBryant.worldventures.biz and login with your member id and password 12345 .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 07:09:21

member unable to login to dotbiz, reset password still unable to login.


InquiryId :  34241  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-31 07:17:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 18:27:18

Hi,
Please check your sites now . You will be able to login .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 07:17:47

member unable to login to website to sign on, login or password incorrect. I reset password to 1969.


InquiryId :  34246  InquiryType :  Magazines  DateAndTime :  2008-03-31 07:47:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 18:54:30

Hi,
Please login to your dot biz site and go to Marketing link and then Magazines , click on Magazine dashboard and make the status inactive there.

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 07:47:22

member would like to cancel recurring magazine order, was not able to do so in back office after assistance was offered with back office.


InquiryId :  34252  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-31 08:35:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 18:54:53

Hi,
Please install the latest version of adobe flashplayer .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 08:35:09

presentation lagging, intermitten problems with travel movie etc


InquiryId :  34253  InquiryType :  Dot Biz Site  DateAndTime :  2008-03-31 08:35:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 18:53:26

Hi,
Please install the latest version of adobe flashplayer .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 08:35:09

presentation lagging, intermitten problems with travel movie etc


InquiryId :  34255  InquiryType :  Magazines  DateAndTime :  2008-03-31 07:59:16  Status :  Replied and Resolved
Customer submitted at 2008-03-31 07:59:16

Leonard Smith: wWw.GreatJobOption.com wWw.DonBritt.com wWw.MikeHumes.com wWw.BrianCarruthers.com wWw.TeamNuVision.com 1.800.394.6919 1.800.605.0293


InquiryId :  34256  InquiryType :  Existing Reservation  DateAndTime :  2008-03-31 08:02:57  Status :  Pending
Customer submitted at 2008-03-31 08:02:57

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InquiryId :  34264  InquiryType :  Dreamtrips  DateAndTime :  2008-03-31 09:33:40  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-09 08:56:48

Which Dreamtrip, and how old is the baby?
Customer submitted at 2008-03-31 09:33:40

Do we have to pay full price for a dream trip for our baby?


InquiryId :  34268  InquiryType :  Dot Com Site  DateAndTime :  2008-03-31 09:42:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 21:51:43

Hi,
Please delete temporary internet files and cookies and try again . For further assistance , please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 09:42:28

The website is a little difficult to work with and it�s discouraging a lot of people to use it. Last week I went to Detroit, MI and it wouldn�t allow me to book a hotel. Also, it�s a pain in the a__ to type in your information for every reservation that you make. I got really frustrated when I had to type in all my information for the flight, car, and like 5 times for hotel until I finally gave up on booking the hotel and just went directly through the Marriott website.


InquiryId :  34278  InquiryType :  Travel Commissions  DateAndTime :  2008-03-31 10:35:48  Status :  Replied and Resolved
Replied By Angela H at 2008-04-03 07:28:29

Dear Shawna, When you are taken off site to do a booking and directed directly to the vendors site and it is not done through the powersearch site a commission will not be received. As for the bookings done from your site that are not appearing, due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-01 12:38:29

What bookings are off site? other than just air..is it when you do a search for hotel, car , air , cruise at the left hand side of the window and also at the top? what is booked thru wv? just powersearch vacations?? for example I just booked a car rental, will that show up as a commission sale? I also had booked a hotel on 3/5-3/9 conf. # WCT851362874 for $723.75 and have not seen it in the back office, is this something that you are tracking.. Shawna
Replied By Angela H at 2008-04-01 11:58:51

Dear Shawna, Bookings done from your site should appear immediately after they have been booked. If the booking that took place was done off site and direct with a vendor it will not appear and WorldVentures will not receive a commission for that booking. Also, due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-03-31 10:35:48

How long after a reservation has been made on the LTC site will it take to show up in the LTC back office under "travel booked on your site" and is commission paid on all bookings (except air) no matter how it was searched?


InquiryId :  34281  InquiryType :  Commissions  DateAndTime :  2008-03-31 11:43:29  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-04-18 10:43:56

Hello Michael, I do show your commission was paid for ID #922818, if you have more questions feel free to contact our corporate office at #972-985-6841. Thank You! World Ventures
Customer submitted at 2008-03-31 11:43:29

Has not received commissions, please call


InquiryId :  34290  InquiryType :  Dreamtrips  DateAndTime :  2008-03-31 12:08:59  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-09 08:55:02

The total is $269.99 total...not per day. You also have to pay a $65 cleaning fee to the resort when you get there.
Customer submitted at 2008-03-31 12:08:59

Disney World in Orlando on May 18th. Is that price ($269) per day or total with taxes for the 5 days? tks Valerie Wilson


InquiryId :  34298  InquiryType :  Group Reservation  DateAndTime :  2008-03-31 12:55:14  Status :  Replied and Resolved
Customer submitted at 2008-03-31 12:55:14

i will be needing a group reservation. how does this work? is it cheaper?


InquiryId :  34320  InquiryType :  Flight  DateAndTime :  2008-03-31 14:31:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 21:10:19

Hi,
Please use the travel site and the book direct option to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 14:31:04

HEllo! I am trying to fly from PHX Az to Barcelona, then to Paris, then to London, then back home to PHX. I have 10 days in June and wanted to try and break it up as evenly as possible. Could you assist me in finding a flight for all of this please?


InquiryId :  34322  InquiryType :  New Reservation  DateAndTime :  2008-03-31 14:41:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 19:01:54

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 14:41:54

Need to make reservations for 8 people at the Sunset Jamacia Grande 6/17/08 -6/20/08, Leaving from JFK Morning Returning afternoon


InquiryId :  34335  InquiryType :  Dreamtrips  DateAndTime :  2008-03-31 16:19:25  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-10 07:42:11

I forwarded this info to April...she is handling this Dreamtrip.
Customer submitted at 2008-03-31 16:19:25

This is the first time I have booked travel. I made a reservation for Jean Booth and Peggy Lamberton on the May 19-23 Mexico cruise, but do not know if it went through; or whose c/c it was charged to?? Where can I go to get confirmation of this?


InquiryId :  34340  InquiryType :  Magazines  DateAndTime :  2008-03-31 16:35:59  Status :  Replied and Resolved
Customer submitted at 2008-03-31 16:35:59

I can\'t get you on endless voicemail phone, cant\'t get on your website, because NO ONE referred me, I read about it. Please call me @ 323.842.2179. I am interested in getting in this business with your organization. . . if we can talk!!!


InquiryId :  34342  InquiryType :  Dot Com Site  DateAndTime :  2008-03-31 17:20:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-03-31 19:46:11

Hi,
Please use IE as the site works best with IE .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 17:20:57

Customer has a MAc and website is not showing up right. It is lagging and skipping.


InquiryId :  34348  InquiryType :  Reactivation  DateAndTime :  2008-03-31 17:52:55  Status :  Replied and Unresolved
Replied By Andre C at 2008-04-01 14:33:54

CST needs to call in to have account reactivated Sponsors and uplines are no longer able to call on cst\\\'s behalf
Customer submitted at 2008-03-31 17:52:55

upline Kenya Masala (ein: 55-0830281) called in to reacivate Sherry Grahn Id: 891003. Billing dept is cloased and his dwnline has been deacted since 06/2007... I am unable to take pymt for him at this time.


InquiryId :  34363  InquiryType :  Existing Reservation  DateAndTime :  2008-03-31 19:11:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 21:15:18

Hi,
Please reconfirm your member id and the login details that you are using and we will check it out

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 19:11:16

I cannot log in with my user ID and password.


InquiryId :  34365  InquiryType :  Existing Reservation  DateAndTime :  2008-03-31 19:15:39  Status :  In Progress
Replied By Aruna A at 2008-04-01 21:22:37

Hi,
Sorry for the inconvenience , but our technical team is working on it to make a brand new LTC page with many new features . Thank your for your patience .

Thank You
WorldVentures Team

Customer submitted at 2008-03-31 19:15:39

My Dad, Jerome Murakami and I, Chad Murakami have purchased vacations and hotel stays on a couple of occasions through our sites. Jerome: Con.# WCT880649525 & Con.# GRPF332941XD Chad: Con.# WCT880028670 Unfortunately due to upgrades in the system we are unable to take our LTC exams we were just wondering if we would be able to recieve commisions on these bookings.


InquiryId :  34373  InquiryType :  Dreamtrips  DateAndTime :  2008-04-01 04:50:54  Status :  Replied and Resolved
Replied By Mike K at 2008-04-01 13:43:27

Please email a.devoe@worldventures.com she will be able to assist you.
Customer submitted at 2008-04-01 04:50:54

I booked a dreamtrip yesterday (March 31) and was unable to print my confirmation page, I did not get my #. How can I get that number now?? Also I wanted to inquire about the cabins on the ship, how many people do they hold, will I get notification of when the balance is due, etc?? The trip is the New Years cruise 12/27 to 1/3. Thank You Nancy Mason


InquiryId :  34377  InquiryType :  Placement Change  DateAndTime :  2008-04-01 06:33:52  Status :  Replied and Resolved
Replied By William J at 2008-04-08 13:28:58

No online form showing in members back office.
Customer submitted at 2008-04-01 06:33:52

sponsor change made in back office over two weeks ago has had no response member 919772 made these changes.


InquiryId :  34378  InquiryType :  Placement Change  DateAndTime :  2008-04-01 06:40:43  Status :  Replied and Resolved
Replied By Michelle M at 2008-04-14 06:46:35

Mr. Xiong, Hello, your requests have been completed. Those are from March 15th and 28th . I don\\\\\\\'t see any other requests. Thanks for your time in the matter, Michelle M Genealogy Dept WorldVentures Marketing, LLC
Replied By Michelle M at 2008-04-14 06:46:00

Mr. Xiong, Hello, your requests have been completed. Those are from March 15th and 28th . I don\\\'t see any other requests. Thanks for your time in the matter, Michelle M Genealogy Dept WorldVentures Marketing, LLC
Customer submitted at 2008-04-01 06:40:43

member 921135 submitted placement change form in back office over 72 hrs ago per sponsor has not rec\'d status of placement change.


InquiryId :  34381  InquiryType :  General Questions  DateAndTime :  2008-04-01 07:04:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 18:10:26

Hi,
Please use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 07:04:53

Member cannot login to concierge.com


InquiryId :  34388  InquiryType :  Existing Reservation  DateAndTime :  2008-04-01 06:51:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 21:24:03

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 06:51:46

Good Morning, I am inquiring Grand Bahia Jamaica cruise. I wanted to know if there was a later return time from Jamaica. The flight coming back leaves around 7am in the morning. I would love a flight at 9 or 9:30 the earliest. Thanks for your assistance


InquiryId :  34390  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-01 07:05:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 19:57:42

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 07:05:19

I tried to get rental car and wont let me reservation and failed get thru


InquiryId :  34391  InquiryType :  General Questions  DateAndTime :  2008-04-01 07:51:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 18:10:52

Hi,
Please use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 07:51:03

member cannot login to concierge.com


InquiryId :  34393  InquiryType :  Magazines  DateAndTime :  2008-04-01 07:58:14  Status :  Replied and Resolved
Replied By David M at 2008-04-08 12:27:14

This order is still pending and has not been shipped. Order should be shipped within a week.
Customer submitted at 2008-04-01 07:58:14

Member ordered magazines last week and wonder what the status of order is at present.


InquiryId :  34396  InquiryType :  Existing Reservation  DateAndTime :  2008-04-01 07:28:27  Status :  Replied and Resolved
Replied By Angela H at 2008-04-03 06:26:03

Dear Melissa, I will need the passenger names and dates of travel to locate this booking for you. Sincerely, Client Services
Customer submitted at 2008-04-01 07:28:27

Hello, I booked a trip in January and still have not received commison. Melissa


InquiryId :  34400  InquiryType :  Genealogy  DateAndTime :  2008-04-01 08:23:01  Status :  Replied and Resolved
Replied By Tony at 2008-04-03 09:48:39

Hello Theodore, Once you reach the status of FQR+ the next monthly recurring is waived. Since you reached FQR+ status in March, you will not be charged for April. Please contact customer service if you have any other questions.
Customer submitted at 2008-04-01 08:23:01

member is FQR+ and would like to know when payment for recurring monthly billing will be waived on account. Payment processed on 3/25/08 and member is questioning why this occurred since status has changed.


InquiryId :  34414  InquiryType :  Events  DateAndTime :  2008-04-01 09:43:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 20:26:14

Hi,
Please initiate livechat with the travel department and a dreamtrip agent will assist you . For the login password , please reconfirm your membership details along with SSN and we will send you the password .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 09:43:06

My tracking is #34229, member number is 906104, my name is Patricia Castillo. I have not been able to sign on the web site due to forgetting my password. An operator tried it yesterday for me and it would not work. I want to book the Dreamtrip cruise to Baja on May 16th and time is running out. Can you help me or can I speak with a Travel Agent to book this trip?


InquiryId :  34418  InquiryType :  Dreamtrips  DateAndTime :  2008-04-01 09:52:35  Status :  Replied and Resolved
Replied By Mike K at 2008-04-01 13:41:59

The cruise is the $79 rate, however, you must also pay the port charges, tax and fuel supplement, which totals the $235.00 per person based on double occupancy
Customer submitted at 2008-04-01 09:52:35

This member 906104. I was able to log on to the website and go to the page to book the Baja Cruise for $79.00/person on May 16, however the prices quoted are $235.oo/person. How do I get the $79.99 rate? I am a new member and don\'t understand how this works.


InquiryId :  34420  InquiryType :  Dot Com Site  DateAndTime :  2008-04-01 10:01:00  Status :  Replied and Resolved
Replied By Sunny at 2008-04-01 18:12:49

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-01 18:12:43

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-04-01 10:01:00

I signed up as a rep around a year ago. My website is no longer coming up. I am continually paying the $40 charge each month. I would like to cancel my representative status and end the $40 per month charge immediately. I have not used World Ventures at any time since I became a representative and I have no intentions of doing so. I was told that selling my spot would be something I had to do. Is that correct? Is so how do I go about doing that ASAP. Either way I want the $40 monthly charge to stop IMMEDIATELY. Thanks, Breiana Jensen Las Vegas, NV


InquiryId :  34431  InquiryType :  Magazines  DateAndTime :  2008-04-01 11:05:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 20:42:16

Hi,
Please check the PSP programme .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 11:05:09

i need to inquire for the cruise magazine for my client


InquiryId :  34448  InquiryType :  Dot Com Site  DateAndTime :  2008-04-01 12:24:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 20:47:32

Hi,
Please reconfirm your member id and the mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 12:24:02

Help!! I\'ve submitted several tech requests tickets and have contacted customer service via telephone. I am trying to log onto my .com site, however have NEVER been able to. When I contacted customer service via telephone, they said a tech request would be submitted, however I have never received a response. One response from a tech request was that my sign in worked, and he confirmed that my password is goddess1 - however I still have never been able to log on. I believe that my log in id is halletreanor, same as my .biz site, but this with goddess1 doesn\'t work on the .com site. Help!!! I would like to log on!!! I signed up in February. Thanks!!!!


InquiryId :  34455  InquiryType :  Existing Reservation  DateAndTime :  2008-04-01 12:49:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 21:24:48

Hi,
Since it is an air reservation, please contact the airlines directly and they will send the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 12:49:50

I booked a trip thru Karen Nichols website and I cannot find my confirmation email. I have already paid for my flight but I need the details. I purchased my ticket on Jan 23, 2008 and I am traveling from Louisville, KY to Phoenix, AZ. Can you please send me another confirmation to jennifer@takeonyourhealth.com?


InquiryId :  34458  InquiryType :  Dreamtrips  DateAndTime :  2008-04-01 13:05:37  Status :  Replied and Resolved
Replied By Mike K at 2008-04-01 13:50:48

need additional information, please email r.walker@worldventures.com and he will assist you.
Replied By Mike K at 2008-04-01 13:50:41

need additional information, please email r.walker@worldventures.com and he will assist you.
Customer submitted at 2008-04-01 13:05:37

5-day cruise to Cozumel. Total price per person for cheapest cabin. How much tax, port fees, fuel surcharge


InquiryId :  34459  InquiryType :  Dreamtrips  DateAndTime :  2008-04-01 13:07:03  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-11 07:47:27

The airport code for Jerusalem is JRS..try that.
Customer submitted at 2008-04-01 13:07:03

Want to take a trip to Jeruselum,.Palestine, Holy land. What do I put in for destination code? Says no airport in any city I try.


InquiryId :  34472  InquiryType :  New Reservation  DateAndTime :  2008-04-01 14:29:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 20:50:58

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 14:29:22

How do I book a trip through Gate 1 travel. I have been told that I can but do not know how.


InquiryId :  34473  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-01 14:29:36  Status :  Replied and Resolved
Replied By Sunny at 2008-04-01 20:45:45

Hi
You may login with login id : 912239 and password as \\\\\\\'password\\\\\\\'.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-01 20:45:39

Hi
You may login with login id : 912239 and password as \\\'password\\\'.
Thank you
Worldventures Team
Customer submitted at 2008-04-01 14:29:36

I cannot enter the .biz back office useing my correct ID# and Password But It lets me enter my back office on my website


InquiryId :  34496  InquiryType :  Existing Reservation  DateAndTime :  2008-04-01 17:15:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 21:35:57

Hi,
If it is an air reservation , please contact airlines directly and you can add insurance as well .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 17:15:53

COUPON CODE HGHJFE. I need conformation on this travel for my in-laws. We need to add insurance if I didn\'t do this while booking. Please contact me by email Carrieruch@aol.com 804-677-8531. I have been on hold for absolutely ever and I mean that. Carrie Ruch


InquiryId :  34499  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-01 17:31:13  Status :  Replied and Resolved
Replied By Sunny at 2008-04-01 19:00:37

hi
Your login id is 886897 and password is 12345.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-01 19:00:27

hi
Your login id is 886897 and password is 12345.
Thank you
Worldventures Team
Customer submitted at 2008-04-01 17:31:13

forgot all my passcodes to get in help


InquiryId :  34504  InquiryType :  New Reservation  DateAndTime :  2008-04-01 18:11:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 20:55:48

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 18:11:26

I am trying to book a cruise and it seems like EVERYTIME I run into road blocks. This website really does not do the job


InquiryId :  34507  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-01 18:47:14  Status :  Replied and Resolved
Replied By Sunny at 2008-04-01 20:41:12

Hi
Our Technical team currently working on the powersearch tool bar and the latest,updated one will be made avaialable soon.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-01 20:40:22

Hi
Our Technical team currently working on the powersearch tool bar and the latest,updated one will be made avaialable soon.
Thank you
Worldventures Team
Customer submitted at 2008-04-01 18:47:14

Why does it always corrupt, then it must be unistalled and reinstalled?


InquiryId :  34512  InquiryType :  Existing Reservation  DateAndTime :  2008-04-01 20:29:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-01 21:35:10

Hi,
Our technical team is checking on it . Please try it later.

Thank You
WorldVentures Team

Customer submitted at 2008-04-01 20:29:44

I cannot get logged into my ltc site my # is 921361, karen hughes, login name: karenhughes916.worldventures.com do i need to reset ? ugh - please help


InquiryId :  34521  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:10:54  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:10:54

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34522  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:09  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:09

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34523  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:14  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:14

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34524  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:32  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:32

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34525  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:36  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:36

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34526  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:40  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:40

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34527  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:43  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:43

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34528  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:46  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:46

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34529  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:50  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:50

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34530  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:53  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:53

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34531  InquiryType :  Magazines  DateAndTime :  2008-04-01 23:11:55  Status :  Replied and Resolved
Customer submitted at 2008-04-01 23:11:55

rosie, YOU NEED TO FOLLOW THROUGH AND REPLACE THE WASHER YOU SOLD US. PLS CONTACT THELMA AS YOU PROMISED -- YOU NEED TO FOLLOW THROUGH PLEASE. WE HAVE BEEN WAITING FOR THE LONG TIME AND THE TENANTS ARE WAITING FOR A PROPERLY WORKING WASHER. THANKS


InquiryId :  34533  InquiryType :  Dreamtrips  DateAndTime :  2008-04-02 02:37:17  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-11 07:00:54

$99 is before the government taxes, fues surcharge are added on.
Customer submitted at 2008-04-02 02:37:17

i am looking at the bahamas cruise in may says as low as 99 then when you go to book it the cost is over 200 what is up with this?


InquiryId :  34545  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-02 06:46:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 17:39:39

Hi,
Thank you and have a nice day !

Thank You
WorldVentures Team

Customer submitted at 2008-04-03 07:10:34

I just checked my login and it works now. Thank you for resetting the login. Please disregard previous request. nathaniel savali
Customer submitted at 2008-04-03 07:07:37

My member ID is 895617. My URL is savali.worldventures.biz. I do not remember my login and password info for my back office. Can you please reset or provide my info so that I manage my page. My phone number is 562-235-7453. Thank you. nathaniel savali
Replied By Aruna A at 2008-04-02 19:15:04

Hi,
May I know your member id and login details that you are using , so that we can check it ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 06:46:47

unable to login to website, reset password to 12345, multiple attempts failed, member has not used site for months. I had member check settings Java etc, they are ok.


InquiryId :  34546  InquiryType :  Dot Com Site  DateAndTime :  2008-04-02 06:48:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 19:15:50

Hi,
May I know your member id and login details that you are using , so that we can check it ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 06:48:53

member unable to login to website, reset password to 12345,was taylor. Had member check computer settings, Java etc,ok. Member has not used website for months.


InquiryId :  34550  InquiryType :  Dot Com Site  DateAndTime :  2008-04-02 06:26:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 20:31:52

Hi,
Our technical team is working on it and it will be corrected shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 06:26:21

I keep uploading the David and Margaret Logo, it says it was accepted, but it will not show up. This is day #2.


InquiryId :  34555  InquiryType :  Commissions  DateAndTime :  2008-04-02 07:29:53  Status :  Replied and Resolved
Replied By David M at 2008-04-10 10:27:43

Holly Ireno paid by check, which delays payment by 9-10 days. A check should be cut for this commission today or tomorrow. Thanks, WV Customer Service
Customer submitted at 2008-04-08 17:33:17

MEMBER NAME IS HOLLY IRENO WV #923888-1 PLEASE LET ME KNOW WHY I HAVENT RECEIVED COMMISSION OF 100.OO YET THANK YOU
Replied By David M at 2008-04-08 12:35:40

Please advise what enrollee you are expecting commission on. I can only research this with the new member\'s name or ID. Thanks, David WV Customer Service
Customer submitted at 2008-04-02 07:29:53

member has not been paid 100.00 on new enrollmnet from few weeks ago. Downline has rec'd payment but she has not.


InquiryId :  34556  InquiryType :  Compliance  DateAndTime :  2008-04-02 07:38:32  Status :  Replied and Resolved
Customer submitted at 2008-04-06 13:08:24

I NEED SOME ONE TO CALL ME ABOUT MY SIGHT AND ALSO ABOUT COMPLIANCES ISSUES I KEEP SENDING EMAILS AND GET NO RESPONSE THANK YOU CHRISTINA TISDALE 906974 702 812 2835 PS I STILL HAVE NOT RECEIVED MY COMMISSION CHECK FOR ENROLLING HOLLY IRENO ON MY SIGHT MORE THAN 2 WEEKS AGO PLEASES RESPOND
Replied By Joyce W at 2008-04-03 12:08:23

Christina, We received your request but at this time we do not have an approved sign for cars. We only issue the approved logo for banners that are needed for trade show events. Also any name badge that you have will need to be generic and should not use the WorldVentures name in any way. This is because you are a independent representative when out in the field. If you have any other questions or concerns please email us at compliance@worldventures.com or call at 972-805-9577. Thanks, Kristie Hinton WorldVentures Compliance
Customer submitted at 2008-04-02 07:38:32

member would like to put wventures banner on the back of her vehicle,an approved logo, and also has name badge idea she would like approval.


InquiryId :  34560  InquiryType :  Travel Commissions  DateAndTime :  2008-04-02 07:18:44  Status :  Replied and Resolved
Replied By Angela H at 2008-04-03 07:53:55

Dear Letitia, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-02 07:18:44

I am not seeing travel that has been booked via website showing in commissions area. Please advise.


InquiryId :  34562  InquiryType :  Dreamtrips  DateAndTime :  2008-04-02 07:24:47  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-11 07:34:52

Unless it mentions being able to put a deposit down, you would need to pay in full upon booking. You can look at the China Dreamtrip as an example of one where a deposit can be paid.
Customer submitted at 2008-04-02 07:24:47

Do we have to pay for the trip in full or can we put a deposit down. Looking to book the caribbean cruise dec 13, 2008


InquiryId :  34564  InquiryType :  Travel Commissions  DateAndTime :  2008-04-02 08:11:57  Status :  Replied and Resolved
Replied By Angela H at 2008-04-10 07:01:37

Dear Lonnie, I was unable to locate any bookings from December on your site. You are eligable to earn travel commissions no matter your status as long as your account is up to date with your monthly fees. If you could please provide me with the passenger names and dates of travel for this booking I will see that you get your due commission. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-02 08:11:57

member would like to see if she will recieve any commissions from travel booked from dec 07, she wondered if she would need to be IQR OR FQR to recieve commission.


InquiryId :  34567  InquiryType :  General Questions  DateAndTime :  2008-04-02 08:19:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 19:29:38

Hi,
RTA/LTC cards are no longer issued. Please use the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 08:19:54

member would like to know if she will be recieving a Rta card since she was signed up in July 07, would like to request if she could.


InquiryId :  34568  InquiryType :  Travel Commissions  DateAndTime :  2008-04-02 08:26:47  Status :  Replied and Resolved
Replied By Angela H at 2008-04-14 10:46:03

Dear Tess, This commission has been located and it was entered into a travel commission run that was supposed to go out last week. Unfortunately there have been some delays with the travel commissions going out due to server issues. I have contacted the department that sends these commissions out and they are working on getting this out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-02 08:26:47

member booked travel in Sept 07, it was completed on Nov 1 07. Member would like to know when to expect payment.


InquiryId :  34575  InquiryType :  New Reservation  DateAndTime :  2008-04-02 08:29:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 20:42:03

Hi,
Please send an email to travel@worldventures.com or submit the group travel request through your dot com site . For further assistance, please initiate livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 08:29:23

I\'m unable to make a reservation for two rooms as I am taking a basketball team to Las Vegas, coming in on 4/25 and departing 4/27 to the Tropican Hotel in Las Vegas


InquiryId :  34594  InquiryType :  Existing Reservation  DateAndTime :  2008-04-02 10:26:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 22:58:27

Hi,
Is it an air booking or a non air booking? Please specify with the confirmation number.

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 10:26:01

I booked this resrvation in February but have heard nothing yet regarding my confirmation. I have tried to call three different times to confirm, but had to leave a message eachtime, but I have not heard anything back. I HAVE to have this reservation, as it is for a business convention and the hotel is filling up fast, if not full already. Please respond with my confirmation number.


InquiryId :  34616  InquiryType :  Dreamtrips  DateAndTime :  2008-04-02 12:38:03  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-22 08:01:41

Since we have more than one Mexico DreamTrip, I need to know the specific dates of the trip.
Customer submitted at 2008-04-02 12:38:03

Good day I processed a Dream Trip to mexico and I have not gotten any emails to say it was processed and processed for 1 person.


InquiryId :  34620  InquiryType :  New Reservation  DateAndTime :  2008-04-02 12:50:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 20:56:07

Hi,
Please go to your travel site and click on the group travel link on the top of the home page and submit the request . We will get back to you with the quote within 72 hours .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 12:50:23

Hi, there are 10 people in my group interested in going to mex all inclusive resort for 6days this summer, but our questions is we would like to pay seperately (5rooms)-- my travel agent has this ability does your site allow this or how can we do this


InquiryId :  34635  InquiryType :  Existing Reservation  DateAndTime :  2008-04-02 14:48:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 23:04:43

Hi,
Please delete all temporary internet files and cookies and try again . Also , send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 14:48:59

This is pretty embarrassing, just signed up someone and was showing them the powersearch. He has someone who wants to book a hotel through him for Reno NV April 25-27th, for 4 rooms. The system says that nothing is available for that many rooms. In reno with a 2 week notice, nothing is available??? This has to be an error!!! About 5 mins ago, the Peppermill Casino Hotel was available for 4 rooms but it was $190 a room and it was a saver guarantee, however the same hotel is showing on Orbitz for $80! Why is there such a huge discrepency????


InquiryId :  34636  InquiryType :  Dot Com Site  DateAndTime :  2008-04-02 15:34:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 19:47:40

Hi,
Our technical team is working on it and will be soon rectified .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 15:34:53

Customer wanted help getting his own \"personal Logo \" to load. It seems like it\'s working, but when he cks the .com site ....He\'s not seeing HIS logo. Please call home 303-805-2016 or cell 303-246-5108


InquiryId :  34637  InquiryType :  Commissions  DateAndTime :  2008-04-02 15:39:08  Status :  Replied and Resolved
Replied By Angela H at 2008-04-08 11:16:26

Dear Howard, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-02 15:39:08

Customer wanted to ck on comission status bookings made abt a month ago, wanted to know why their not showing up in his back office.


InquiryId :  34641  InquiryType :  Existing Reservation  DateAndTime :  2008-04-02 15:21:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 23:05:07

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 15:21:25

I\'d like to make a change to our name on the website. How can I do that?


InquiryId :  34642  InquiryType :  Magazines  DateAndTime :  2008-04-02 15:22:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 20:59:51

Hi,
Please contact the airlines directly to reconfirm your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 15:22:18

I booked a airline ticket for the end of april-I cannot find my ticket. Can you help me


InquiryId :  34647  InquiryType :  Dreamtrips  DateAndTime :  2008-04-02 15:37:22  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-16 07:51:50

Shirley...our sincere apologies for not responding to any of your emails until now. For a long time, we were having server issues, and I wasn\\\'t able to access anything you had sent until now. If you have any pending questions you need answered, please call customer support at 972-805-9600, and hopefully they will be able to answer any questions you might have.
Customer submitted at 2008-04-02 15:37:22

please call me at 973-943-5904 now. . i have so much questions.... im nervous...


InquiryId :  34656  InquiryType :  Commissions  DateAndTime :  2008-04-02 16:38:58  Status :  Replied and Resolved
Replied By David M at 2008-04-18 11:56:08

These trips would normally show immediately. However, we are experiencing a problem with trips not showing up at all...however, the commission will still be paid on these trips.
Customer submitted at 2008-04-02 16:38:58

how long does it take for trips that were booked on my site to show up. I booked a trip on 3/16/08 and nothing shows up when I click on \"view bookings made on my site\" ?


InquiryId :  34658  InquiryType :  Reactivation  DateAndTime :  2008-04-02 17:28:17  Status :  Replied and Unresolved
Replied By Andre C at 2008-04-03 10:52:45

CST needs to call customer service and give payment information to a rep to reactivate account
Customer submitted at 2008-04-02 17:28:17

Customer wanted to reactivate/ missed pymts. ** Has customers wanting to book now, ASAP!


InquiryId :  34664  InquiryType :  Existing Reservation  DateAndTime :  2008-04-02 18:13:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 21:07:38

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 18:13:55

Had a call from Travelocity.... they had a customer wanting to cncl a trip made thru WorldVentures w/ Heather Hayes (?) ** No Mbr listed under that name?? * Client name * Lynn Jahnke ( Trip ID # 473601974936.... Please call Travelocity @ 800-413-5771 ???


InquiryId :  34666  InquiryType :  Flight  DateAndTime :  2008-04-02 17:37:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 21:10:24

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 17:37:29

How should i book a multi stops up to 5 or more trips, we only have up to 4 trip.?


InquiryId :  34668  InquiryType :  Dot Com Site  DateAndTime :  2008-04-02 18:11:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 22:45:52

Hi,
May I know the url and the password that you are trying to use ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 18:11:24

i have emailed twice and still no response - i am inputting my correct user id # and password and cannot get into my ltc site. please email with login and password. # is : 921361 karenhughes916.worldventures.com are there STILL problems with the site - still waiting for ltc training....been waiting patiently 3 weeks, now can\'t get on site. many thanks for the assistance ! sincerely, karen


InquiryId :  34669  InquiryType :  Group Reservation  DateAndTime :  2008-04-02 18:58:09  Status :  Replied and Resolved
Customer submitted at 2008-04-02 18:58:09

Mbr wanted to tt Cynthia/ Grp TRvl. ( dpt closed) * Had tt her 1x b4, has 150 needing to bk trl to Hawaii. * Also bkngs md in Jan are not showing, wondering abt comissions. Has sent email req. & has not heard back from her yet. Said they want to do the bookings ASAP.


InquiryId :  34676  InquiryType :  Existing Reservation  DateAndTime :  2008-04-02 21:26:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-02 23:06:04

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-02 21:26:46

im trying to book this reservation at sunset beach all-inclusive resort and spa from 6/5/08-6/11/08 but the departing flight posted, to jamaica doesnt get there till the next day.. i want to book asap with an arriving flight to jamacia anytime before 4pm. i also would like transportation to and from the hotel an airport included in the price..


InquiryId :  34680  InquiryType :  Existing Reservation  DateAndTime :  2008-04-03 02:22:10  Status :  Pending
Customer submitted at 2008-04-03 02:22:10

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InquiryId :  34685  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-04-03 05:05:03  Status :  Replied and Resolved
Customer submitted at 2008-04-03 05:05:03

member ordered 7 presentation flip charts on March 20, and would like to know the status of order.


InquiryId :  34688  InquiryType :  General Questions  DateAndTime :  2008-04-03 05:34:31  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-04 17:21:24

No, you will have to pay monthly dues.

Thank You
WorldVentures Team
Customer submitted at 2008-04-03 05:34:31

Member would like to know if he upgrades to another product being FQR+ will the monthly fee be waived after one month.


InquiryId :  34695  InquiryType :  Events  DateAndTime :  2008-04-03 06:51:16  Status :  Replied and Resolved
Replied By David M at 2008-04-08 11:04:54

In your backoffice, it shows a \\\'credit confirmation\\\' for Orlando, please write down this number. When signing up for Phoenix acceleration, there is a box for \\\'Coupon Code\\\'. In the \\\'Coupon Code\\\' box, please input the number that you wrote down for \\\'credit confirmation\\\'. You will probably have to register twice (if two people are attending), as there is only one box for coupon code.
Customer submitted at 2008-04-03 06:51:16

member unable to get credit from back office from Orlando acceleration that she did not attend. Member would like to transfer credits to Phoenix acc this month.


InquiryId :  34698  InquiryType :  Travel Services - FAM News-Travel Services  DateAndTime :  2008-04-03 07:08:14  Status :  Replied and Resolved
Replied By David M at 2008-04-08 12:52:20

I do not show a CLIA card sent. I have followed up with the travel department to research the status of this application. When I have more information, I will email you.
Customer submitted at 2008-04-03 07:08:14

Member would like to know the status of CLIA card, he states he spoke to someone in January about error on application but was corrected by phone.


InquiryId :  34700  InquiryType :  General Questions  DateAndTime :  2008-04-03 07:15:51  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-04 17:25:06

Please usen the first 7 digit of your SSN number and if the number starts with \\\'0\\\' start from the next digit

Thank You
WorldVentures Team
Customer submitted at 2008-04-03 07:15:51

Member unable to login to concierge.com would like to sign up, please advise


InquiryId :  34710  InquiryType :  EarnVacations.com  DateAndTime :  2008-04-03 08:36:16  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-04 17:35:27

Please call our membership cancellation department at 972 805 9954 anytime between 8am to 8pm cst Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2008-04-03 08:36:16

member would like to cancel due to not using at all.


InquiryId :  34719  InquiryType :  Magazines  DateAndTime :  2008-04-03 09:29:23  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-03 21:50:51

Please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2008-04-03 09:29:23

I want to find out how to disenroll from World Ventures. Can you please help me. It would be for 2 people. M. Shane Forrest and Sara Forrest


InquiryId :  34723  InquiryType :  New Reservation  DateAndTime :  2008-04-03 10:05:28  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-03 21:53:32

Can you give me the dates and destination of travel?

Thank You
WorldVentures Team
Customer submitted at 2008-04-03 10:05:28

Trying to find hotels in San Jose Costa Rica. Hotels come up but no pricing?? Also when I try to do live chat the box comes up but it is empty. I can\'t do live chat.


InquiryId :  34724  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-03 10:16:42  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-03 21:55:49

Please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this

Thank You
WorldVentures Team
Customer submitted at 2008-04-03 10:16:42

Hello, I wish to opt out of WorldVentures and shut down both websites, and stop being charged the $40 per month. It is not working for me. Please do this, then write back to me confirming that this has been done. Thank you. --Art Priebe


InquiryId :  34727  InquiryType :  Dreamtrips  DateAndTime :  2008-04-03 10:47:43  Status :  Replied and Resolved
Customer submitted at 2008-04-03 10:47:43

To Whom It May Concern: My name is Perry Hor, member ID 883220. I had booked two tickets for the Bermuda Cruise leaving Bayonne on Sunday, April 6,2008. When I tried to pre-register on-line, I had forgotten my reservation number. Please help me find this information as soon as possible so I can pre-register for the cruise. Thank You...


InquiryId :  34728  InquiryType :  Dreamtrips  DateAndTime :  2008-04-03 10:48:34  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-12 10:54:21

You might send an email to the agent handling the Tortolda trip. That is Belinda, and her email is: b.negrotto@worldventures.com You can also request assistance with booking your roundtrip air to and from Tortola by sending your name and phone number to: dreamtripsupport@worldventures.com
Customer submitted at 2008-04-03 10:48:34

I am looking at Tortola for a dream trip. From DFW no flights shown where do I have to route to get to Tortola


InquiryId :  34729  InquiryType :  Cancellation  DateAndTime :  2008-04-03 11:32:21  Status :  Replied and Resolved
Replied By David M at 2008-04-08 08:07:04

This customer is inactive, however, his place cannot be deleted.
Customer submitted at 2008-04-03 11:32:21

Member request to delete Brian Madison - 914329. He was added in error.


InquiryId :  34730  InquiryType :  Dreamtrips  DateAndTime :  2008-04-03 10:49:32  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-12 11:08:05

There are no \\\"single occupancy\\\" rates. You would pay for 2 people, even if you went alone..if it says \\\"based on double occupancy.\\\"
Customer submitted at 2008-04-03 10:49:32

Can you quote me the price for a single occupancy Dreamtrip for a balcony suite on the MSC Lirica December 13th, 2008? Thanks


InquiryId :  34731  InquiryType :  Cancellation  DateAndTime :  2008-04-03 11:39:16  Status :  Replied and Unresolved
Replied By Andre C at 2008-04-04 11:02:01

account has not had a payment since enrollment and needs to call customer service to reactivate and bring account currnet
Customer submitted at 2008-04-03 11:39:16

Deana Purdue 913760 should be active. Member advised she was charged by cc for $399.00.


InquiryId :  34733  InquiryType :  Events  DateAndTime :  2008-04-03 11:55:53  Status :  Replied and Resolved
Replied By at 2008-04-07 13:53:37

We need you to call in with event name and CC info to review. Have a great day.
Customer submitted at 2008-04-03 11:55:53

Member booked acceleration training at 299.00 and when she went back into her BO it was listed for 199.00


InquiryId :  34739  InquiryType :  General Questions  DateAndTime :  2008-04-03 12:18:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 20:50:19

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-04-03 12:18:00

member request to be removed from automated call list.


InquiryId :  34745  InquiryType :  Dreamtrips  DateAndTime :  2008-04-03 12:07:39  Status :  Replied and Resolved
Customer submitted at 2008-04-03 12:07:39

I am a member. I would like to book a dreamtrip. I saw that it is $79 per person. Is that the actual cost or is there more. Because when I went in to book it gave a different price. I guess what I need to know is how much total.


InquiryId :  34747  InquiryType :  General Questions  DateAndTime :  2008-04-03 12:57:22  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-04 17:42:00

We do not issue LTC card any more, and to change your password you will the option under My profile link.

Thank You
WorldVentures Team
Customer submitted at 2008-04-03 12:57:22

Customer enrolled 2 wks ago. Has not rcvd any paperwk other than Welcome letter. Also nd PW chg , can\'t get in BO


InquiryId :  34767  InquiryType :  New Reservation  DateAndTime :  2008-04-03 14:31:32  Status :  Replied and Resolved
Replied By Sunny at 2008-04-03 21:32:57

Hi
Please come to livechat selecting \\\\\\\'Travel Department\\\\\\\' and our representative will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-03 21:32:43

Hi
Please come to livechat selecting \\\'Travel Department\\\' and our representative will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-04-03 14:31:32

need reservation for norwegian jewel 12 day baltic ocean cruise i can get it on ncl sight but not on our website


InquiryId :  34780  InquiryType :  Existing Reservation  DateAndTime :  2008-04-03 15:41:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 21:12:18

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-03 15:41:51

The site is not very helpful with vacation packages. You don\'t have a change flights to fit your package. Also you cannot book for a group of 8. It sort of defeats the purpose of being able to book on you own


InquiryId :  34793  InquiryType :  Magazines  DateAndTime :  2008-04-03 18:09:52  Status :  Replied and Resolved
Replied By Sunny at 2008-04-03 21:40:25

Hi
Go to your .com site : https://www.world-venture.com, login using member id# 921361 and password : password.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-03 21:40:20

Hi
Go to your .com site : https://www.world-venture.com, login using member id# 921361 and password : password.
Thank you
Worldventures Team
Customer submitted at 2008-04-03 18:09:52

still can\'t login to my ltc web site - this is 3rd email ??? thanks you.... please either respond or call - 9167699088 karen hughes


InquiryId :  34800  InquiryType :  Billing  DateAndTime :  2008-04-03 19:10:27  Status :  Replied and Resolved
Customer submitted at 2008-04-03 19:10:27

I am requesting cancellation of all ties with world ventures, in addition to have all debit being made on my account to stop immediately.


InquiryId :  34801  InquiryType :  Billing  DateAndTime :  2008-04-03 19:15:35  Status :  Replied and Resolved
Replied By Terri E at 2008-04-04 05:29:29

William, thanks for your inquiry, Your account has been cancelled, No other billing to your account. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-04-03 19:15:35

requesting to cancel all memberships and to stop debiting my account immediately


InquiryId :  34807  InquiryType :  Travel Commissions  DateAndTime :  2008-04-03 22:19:51  Status :  Replied and Resolved
Replied By Angela H at 2008-04-04 13:02:11

Dear Francesca, When a booking is done from your site you should be able to login to your .com site and click on \\\"view bookings from my site\\\". Your bookings will then appear with estimated commissions that you will receive. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-03 22:19:51

This is my second request about travel commissions. I am waiting for a reply to my earlier email.


InquiryId :  34808  InquiryType :  New Reservation  DateAndTime :  2008-04-03 23:37:23  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-04 19:55:45

Please come to live chat selecting travel department and our representative will help you

Thank You
WorldVentures Team
Customer submitted at 2008-04-03 23:37:23

Good Morning could you please tell me if AC21379BJ is still available for 1628.00. After clicking the continue button I got an error saying the webpage was unavailable.


InquiryId :  34815  InquiryType :  New Reservation  DateAndTime :  2008-04-04 05:20:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 20:13:57

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 05:20:12

I was looking at the Bahama cruise May 30- June 2. Not on the DreamTrip but just on the cruise site. Looking for someone who is not a member that may want to book after April 10- from the cruise button. Can you tell me if the price that totals with tax and fuel is everything or if there are port charges on top of that and waht they are?


InquiryId :  34819  InquiryType :  Travel Commissions  DateAndTime :  2008-04-04 05:36:02  Status :  Replied and Resolved
Replied By Angela H at 2008-04-04 13:07:28

Dear Paul, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-04 05:36:02

I booked a Hotel room (March 15-19)thru our website (under my husbands name - Paul Zollinger) and have completed my stay, however it is not showing up under website bookings. Any suggestions? We are new to Wold Ventures and are trying to figure out how everything works. Is there anything we need to know or set-up to begin receiving credit or commission?


InquiryId :  34823  InquiryType :  Billing  DateAndTime :  2008-04-04 06:22:02  Status :  Replied and Resolved
Replied By Terri E at 2008-04-04 10:21:26

Also Mrs Keep, you will receive you March recurring back, once the volume hold clears on 4/10/08. Thanks
Replied By Terri E at 2008-04-04 10:06:48

Beverly, thanks for your inquiry. Your account has been cancelled. No monthly charges will be captured on your account. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-04-04 06:22:02

I would like to cancel my monthly memebership with your company. I pay $39.94 for internet access through my checking account every month. Thank you


InquiryId :  34825  InquiryType :  Magazines  DateAndTime :  2008-04-04 06:27:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 20:01:18

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 06:27:27

I am trying to schedule 41 flights from around the country to come to Denver Int. Airport. You spoke to Jamie Keller and she gave me your information. Can you help me with this?


InquiryId :  34828  InquiryType :  Hotel  DateAndTime :  2008-04-04 06:38:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 21:13:40

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 06:38:45

I am wondering if you can help me find a hotel that has a jacuzzi tub in St Paul or Minneapolis for tomorrow night the 5th!


InquiryId :  34844  InquiryType :  Flight  DateAndTime :  2008-04-04 08:14:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 21:14:18

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 08:14:51

I am unable to purchase tickets via internet.


InquiryId :  34851  InquiryType :  New Reservation  DateAndTime :  2008-04-04 09:14:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 19:21:54

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 09:14:22

wondering how i can book a \"condo\" in san diego for six people and one child--age four. saw many hotel options but not condos. can you help??


InquiryId :  34857  InquiryType :  Dreamtrips  DateAndTime :  2008-04-04 09:51:35  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-16 07:58:58

It is $99 before taxes, government fees, and fuel surcharges are added on.
Customer submitted at 2008-04-04 09:51:35

Why is the May31 to June 2 cruise to the Bahamas not calculating at the $99 price when I log in as a member?


InquiryId :  34866  InquiryType :  New Reservation  DateAndTime :  2008-04-04 11:16:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 18:56:05

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 11:16:17

Hello, I am looking for information about a guided tour, of Italey. Here is a itinory that I like, I would like to take in May or June. Can you help me out. Venice Hotel Riviera Day 1 Your Italian vacation begins with an overnight flight to Venice, Italy�s magical and romantic Floating City. Day 2 A Go Ahead representative greets you in Venice and escorts you to your hotel. Become acquainted with the rest of your group at this evening�s included dinner. (B in flight, D) Day 3 All the highlights of Venice await you on this morning�s guided sightseeing tour. Cross St. Mark�s Square, which Napoleon dubbed �the finest drawing room in Europe;� then visit The Doges� Palace, and see the Bridge of Sighs, where doomed prisoners took a final look at the world. This evening, opt for a romantic gondola ride, followed by dinner. (B) Day 4 With a free day in Venice, you might shop in the boutiques surrounding St. Mark�s Square or browse the collections of the Accademia, considered the city�s finest art gallery. (B) Florence Hotel Palazzo Ricasoli C Day 5 Cross the landscapes of Tuscany on today�s journey to majestic Florence, birthplace of the Renaissance, opera music and the Italian language itself. On your guided tour, marvel at Brunelleschi�s architectural masterpiece�the massive dome of Florence�s cathedral. Then discover the church of Santa Croce, housing the tombs of Galileo and Michelangelo, as well as the Dante Memorial. Stand before Ghiberti�s legendary Gates of Paradise, and pass the Piazza della Signoria. (B, D) Day 6 You�ll have a full day to experience all the wonders of Florence at your own pace. If it�s your first trip to Florence, consider a visit to the Accademia to view the statue of the David and other Michelangelo works, or a stop at the ornate Uffizi Palace. Alternatively, opt for an excursion to hill towns, including the medieval city of Siena and the neighboring town of San Gimignano with its skyline of towers. The excursion includes a wine tasting at Palagio Castle. (B) Day 7 Enjoy another free day in Florence, or join an optional excursion to Pisa. You�ll see the iconic Leaning Tower as well as the Baptistery in the Field of Miracles. This evening, travel to the hilltop town of Fiesole for an optional dinner with lovely views of Florence at dusk. (B) Rome Hotel Villa Franca C Day 8 Journey across Umbria on today�s transfer to Rome. Along the way, stop in Orvieto, a hill town built on a stunning pedestal of volcanic rock. There, you�ll travel via funicular to the Gothic-influenced Old Town, surrounded by views of the Volscian Mountains. (B, D) Day 9 Walk in the footsteps of Roman emperors during today�s guided tour of Rome. View the 2,000-year-old Colosseum, built as an elaborate ellipse in the Doric, Ionic and Corinthian styles. Then stop to visit the grassy ruins of the Forum Romanum, ancient Rome�s political, commercial and religious center. (B) Day 10 Spend a free day in Rome, or join an optional tour of Vatican City, featuring St. Peter�s Basilica and the Sistine Chapel, where you�ll view Michelangelo�s awe-inspiring biblical frescoes. End the day with live opera music at our optional Dinner with Tenors. (B) Day 11 A full-day optional excursion takes you to Pompeii. Layers of volcanic ash blanketed the town when Mount Vesuvius erupted in A.D. 79, giving rise to Pompeii as one of Europe�s best-preserved archaeological sites. Here you can see how ancient Romans once lived. Alternatively, explore Rome on your own. You may wish to visit the wide array of Christian churches in Rome, containing artifacts ranging from fragments rumored to be remnants of the �true cross� to the Bocca della Verit� (Mouth of Truth), an ancient mask that is said to snap shut when you tell a lie. (B) Day 12 Board your flight home


InquiryId :  34867  InquiryType :  General Questions  DateAndTime :  2008-04-04 11:59:38  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-04 18:04:55

You need not be concerned, what ever the information you submit will not be revealed, we can guarantee you this.

Thank You
WorldVentures Team
Customer submitted at 2008-04-04 11:59:38

Customer called concerned about sign-up on Concierge Srv. ** Is extremely concerned because *it is an unsecured website & is asking for ss#, is afraid someone could guess the other #\'s & steal her idenity. Just wanted to spk w/ someone abt this.


InquiryId :  34871  InquiryType :  Existing Reservation  DateAndTime :  2008-04-04 11:45:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 21:14:46

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 11:45:45

I just booked a hotel for the Royal Hawaiin in Honolulu from April 10-April 16. After reviewing my flight, I noticed I do not get in until April 11. Is there anyway to modify this reservation and if so is there a charge? Please email mdittbenner@aol.com Thank you!


InquiryId :  34877  InquiryType :  Billing  DateAndTime :  2008-04-04 13:22:39  Status :  Replied and Resolved
Replied By Karen O at 2008-04-07 10:55:37

Please provide the complete credit card number charged so that we can further research.
Replied By Karen O at 2008-04-07 10:55:33

Please provide the complete credit card number charged so that we can further research.
Customer submitted at 2008-04-04 13:22:39

Tyrone Jackson cust was billed 378.00 on March 08/08 on his American express card and he does not know what this charge is for.


InquiryId :  34885  InquiryType :  Events  DateAndTime :  2008-04-04 14:34:49  Status :  Replied and Resolved
Replied By Nikalai Dickerson at 2008-04-09 06:20:57

REFUND WAS MADE ON 04/07/08 FOR 299.00 TO VISA ENDIND 9093
Customer submitted at 2008-04-04 14:34:49

Mbr clld to ck tkt created 3/1/08 ( no tkt # gvn)/ Wanted to ck ... had signed up for the Phoenix Acceration class 2x\'s by accinedt. Need 1 of the charges cancelled.


InquiryId :  34890  InquiryType :  Events  DateAndTime :  2008-04-04 15:13:57  Status :  Replied and Unresolved
Replied By Nikalai Dickerson at 2008-04-08 12:35:51

CALLD MEMBER TO SEE WHAT WAS SHE NEEDING BUT SHE DIDNT ANSWER LFT MESSAGE ON VOICE MAIL
Replied By Nikalai Dickerson at 2008-04-08 12:35:41

CALLD MEMBER TO SEE WHAT WAS SHE NEEDING BUT SHE DIDNT ANSWER LFT MESSAGE ON VOICE MAIL
Customer submitted at 2008-04-04 15:13:57

Mbr called in response to a call abt Deactivation/ * this had to do w/ loosing her walllet @ Vegas Acceleration... called in b4 & tkt created 3/10/08... w/ no response to Mbr).


InquiryId :  34901  InquiryType :  Commissions  DateAndTime :  2008-04-04 16:13:32  Status :  Replied and Resolved
Replied By Angela H at 2008-04-07 08:04:03

Dear Tony, WorldVentures has just recently received the commission for this booking. It is currently being processed and should be paid out within the next 2-3 weeks. The amount you will receive is 403.50. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-04 16:13:32

hello when can i expect my commision for the hawaii cruise i booked and could you explain approx how much it is?


InquiryId :  34902  InquiryType :  Commissions  DateAndTime :  2008-04-04 16:13:52  Status :  Replied and Resolved
Customer submitted at 2008-04-04 16:13:52

hello when can i expect my commision for the hawaii cruise i booked and could you explain approx how much it is?


InquiryId :  34910  InquiryType :  Group Reservation  DateAndTime :  2008-04-04 17:44:20  Status :  Replied and Resolved
Customer submitted at 2008-04-04 17:44:20

Trying to locate some place that has suites that can sleep up to 6 people (or maybe a place with 2 beds and a foldout couch) and possibly up to 12 suites in Castle Rock, CO or extremely close. We\'ll be competing at the Douglas County Events Center. The dates would be July 9th with a checkout on the 13th, 2008. Having trouble finding this info using power search. Your help is appreciated.


InquiryId :  34912  InquiryType :  Hotel  DateAndTime :  2008-04-04 18:01:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 21:15:48

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 18:01:55

I am wanting to book 2 rooms at the DAYS Inn Downtown 1500 Laredo, San Antonio, Texas. However, I do not see the option to book 2 rooms at one time. Do I have to go in 2 separate times?? What if I book one room and then they are sold out??


InquiryId :  34913  InquiryType :  Group Reservation  DateAndTime :  2008-04-04 18:09:10  Status :  Replied and Resolved
Customer submitted at 2008-04-04 18:09:10

Trying to locate some place that has suites that can sleep up to 6 people (or maybe a place with 2 beds and a foldout couch) and possibly up to 12 suites in Castle Rock, CO or extremely close. We\'ll be competing at the Douglas County Events Center. The dates would be July 9th with a checkout on the 13th, 2008. Having trouble finding this info using power search. Your help is appreciated.


InquiryId :  34914  InquiryType :  Travel Commissions  DateAndTime :  2008-04-04 18:11:20  Status :  Replied and Resolved
Replied By Angela H at 2008-04-07 08:15:41

Dear Edyle, Our records show that you received the total commission for this booking. The estimated commission was $345.60, after the processing fees from the vendor that were taken out of the $345.60 WorldVentures received $343 for this booking which you received half of. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-04 18:11:20

I should have received commissions for 2 more cabins on the Dec. 07 cruise for Michael and Sherry Pierce; and Carl Roach. Would you check on that and let me know? Thanks, Edyle McDaneld


InquiryId :  34918  InquiryType :  Group Reservation  DateAndTime :  2008-04-04 19:12:44  Status :  Replied and Resolved
Customer submitted at 2008-04-04 19:12:44

I am needing to book 25-35 hotel rooms all at once. I need to know how to do this. I was told by my upline sponsor that I could get help with booking these rooms and possibly get a even lower rate. Please advise, Thank you, Erica Helm


InquiryId :  34920  InquiryType :  Existing Reservation  DateAndTime :  2008-04-04 20:09:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-04 21:16:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 20:09:08

Hi, I am very disapointed that Linda never called me back I gave her all details for the reservations to look for a package to Los Cabos SAn Lucas and before I finished talking to her I was disconected. Sorry to say but over the phone she did not seam happy to help me and I called back fo finish asking my questions. I have been waiting since Wend for an answer on the vacation package and hope that my customer did not book with someone else. This is not good at all. Can some one call me to have the price for the travel package? (818) 610-8617 or (818)288-8384 Thaks Susana Guzman


InquiryId :  34923  InquiryType :  Existing Reservation  DateAndTime :  2008-04-04 20:35:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 21:51:26

Hi,
The IATA number is mentioned on the Agent letter of verification . Please print the letter from your back office .

Thank You
WorldVentures Team

Customer submitted at 2008-04-04 20:35:13

What is my IATA number? I used to be able to print it out, but I can\'t do it now. PLease email it to me. Thank you, Donna Stone


InquiryId :  34927  InquiryType :  Magazines  DateAndTime :  2008-04-05 02:30:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 18:25:42

Hi,
Please go to http://www.worldventuresconcierge.com/index.php and use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits to register.

Thank You
WorldVentures Team

Replied By Aruna A at 2008-04-06 18:23:23

Hi,
Please go to http://www.worldventuresconcierge.com/index.php and use the first 7 digits of your SSN and if the number starts with 0 , start from the next digit and input 7 digits to register.

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 02:30:52

concierge website.


InquiryId :  34936  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-05 06:13:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 18:36:26

Hi,
Please reconfirm your membership details along with SSN and we will send you the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 06:13:31

I\'m trying to login to my site and I can\'t seem to remember my correct login ID or password. Please help.


InquiryId :  34939  InquiryType :  Existing Reservation  DateAndTime :  2008-04-05 06:59:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 21:52:22

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 06:59:23

I jusr tried to cancel a hotel reservation which I made through your company by calling the hotel direct as adviced by one of your \"live chat\" operators. The hotel \"Canyon Lake Resort Inn\" says that you guys need to cancel it direct yourselves or they will be charged a commission. My confirmation number with them is 15723sy000469. Their phone number is 951-244-1164 and I spoke with Nick. Please help me resolve this matter this morning. Thank you. Manny


InquiryId :  34950  InquiryType :  Existing Reservation  DateAndTime :  2008-04-05 09:08:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 21:52:47

Hi,
Please go to the travel site to get the best deals and submit booking .

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 09:08:28

Booking seats up for DTW-FCA July 4-12-2008


InquiryId :  34955  InquiryType :  New Reservation  DateAndTime :  2008-04-05 09:53:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 19:03:19

Hi,
Please go to the travel site and submit the group travel request and we will get back to you with the quote .

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 09:53:00

do you have any group trips available to Grand Sunset Princess in Mexico.


InquiryId :  34956  InquiryType :  Existing Reservation  DateAndTime :  2008-04-05 09:56:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 21:53:40

Hi,
Please initiate livechat with the travel department and a travel agent will assist you.

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 09:56:39

How do I go about getting my seats for my July 4-12 trip. DTW-FCA. I was told to get my seat 90 days before each flight. Iwant to know how to do this with world ventures because if NWA does the booking for my seats I will be charged $15.00 from them. Please help me with this problem. Thank you for all your help. Please call me if you can, this will help me out faster. My number is (661)860-3399.


InquiryId :  34970  InquiryType :  New Reservation  DateAndTime :  2008-04-05 13:09:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 19:42:09

Hi,
Please give a general search from the home page and when you go to the next page , there is a link for Advanced Search . Please select that and you can give your preferred search .

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 13:09:30

How do you choose first or business class on international air travel? I don\'t see the option anywhere in the Air powersearch.


InquiryId :  34979  InquiryType :  Magazines  DateAndTime :  2008-04-05 14:38:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 19:44:37

Hi,
Our technical team is working on it and the pages will be up soon .

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 14:38:42

travel agent test


InquiryId :  34987  InquiryType :  Magazines  DateAndTime :  2008-04-05 16:05:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 18:40:29

Hi,
Did you register for the concierge services already ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 16:05:13

why can I not purchase promotional trips or cruises on the concierge web


InquiryId :  34988  InquiryType :  General Questions  DateAndTime :  2008-04-05 18:00:07  Status :  Replied and Resolved
Customer submitted at 2008-04-05 18:00:07

Wendy - Saw article in Success magazine and is interested in the business. Would like someone to get ahold of her. Home #609-693-3570 Cell #609-709-4013 and her email is Wendy729@comcast.net


InquiryId :  34990  InquiryType :  Existing Reservation  DateAndTime :  2008-04-05 17:51:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 21:55:53

Hi,
Please contact the airlines directly to make changes to your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 17:51:43

I booked an incorrect return flight, wanted to know if I can change return flight to UNITED flight 808, leaving Guatemala City at 7:30AM, arriving to LAX at 11:26AM for both passengers.


InquiryId :  34992  InquiryType :  Magazines  DateAndTime :  2008-04-05 18:19:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 18:40:54

Hi,
You need to have the dreamtrip membership to view the member prices of the dreamtrip .

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 18:19:31

I can\'t figure out how to login to see members prices. I am a LTC


InquiryId :  34994  InquiryType :  Existing Reservation  DateAndTime :  2008-04-05 19:48:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 21:56:47

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-05 19:48:43

I went through the process to book a Carnival Cruse, July 27 - August 3, on the Carnival Conquest, Cabin #6387, leaving from Galveston, TX. I click \"Purchase Now\" but I\'m not sure if it went through correctly or not. I was never given the opportunity to print a receipt or anything, and when I tried to click back on my computer it then showed the Hold Expired. The cruise is booked for Mrs. Jerry Troutman. It may be that I\'ll just received confirmation by email. Could you please verify this booking for me? Also, Mrs. Troutman would like to book the Vacation Protection Plan offer by Carnival for $129.00 for Guests 1 & 2 and $59.00 for Guest 3. Could you please help me with that as well. Thank you.


InquiryId :  34996  InquiryType :  Existing Reservation  DateAndTime :  2008-04-05 21:08:55  Status :  Pending
Customer submitted at 2008-04-05 21:08:55

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InquiryId :  35001  InquiryType :  New Reservation  DateAndTime :  2008-04-06 06:31:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 19:07:13

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-06 06:31:09

Hi, we just recently signed on with worldventures and went to our website to check some prices,etc. When we try and do a powersearch for differnt trips, it looks like it is searching and the gets down to one item remaining and gets stuck at that point. another time it went thru the search and then said error on page. So, so far we have not been able to search at all. Can you help us with this??? Thank you, Melanie Millner


InquiryId :  35004  InquiryType :  Travel Commissions  DateAndTime :  2008-04-06 07:18:10  Status :  Replied and Resolved
Replied By Angela H at 2008-04-07 08:20:28

Dear Dan, That should be listed under your check register. I believe it is located in your back office. For further assistance in this matter you can call customer service at 972-805-9600. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-06 07:18:10

Where can I view when the travel commissions from my .com site are paid to my bank account?


InquiryId :  35013  InquiryType :  Existing Reservation  DateAndTime :  2008-04-06 08:58:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 21:57:31

Hi,
Please contact the airlines directly to get the status of your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-06 08:58:45

What is the status of my ATA flight 2119 on tuesday 4/29/08 at 6:30 am and my continuation flights under this booking id #.


InquiryId :  35016  InquiryType :  New Reservation  DateAndTime :  2008-04-06 10:30:04  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-07 18:49:46

Could you please be clear on what your problem is?

Thank You
WorldVentures Team
Customer submitted at 2008-04-06 10:30:04

Cannot check out due to website stating it is down or it is not avaliable. How can we get this resolved?


InquiryId :  35018  InquiryType :  Magazines  DateAndTime :  2008-04-06 10:48:57  Status :  Replied and Resolved
Customer submitted at 2008-04-06 10:48:57

Hai my name is Romeo Sam, i need to start a company, i have more than a couple of years of experience in mlm business, so i need more info about your company so can somebody call me or send me an email, i looks that the twin sisters do it whell so maby they can giff me a call to get in touch with me. thank you and god bless Regards


InquiryId :  35037  InquiryType :  New Reservation  DateAndTime :  2008-04-06 15:40:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 20:27:45

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-06 15:40:16

Iam Travel agent for World Venture and need to know where to put my iata no. at to reciece discounts.


InquiryId :  35045  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-06 17:20:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 21:38:57

Hi,
Please login to your dot com site and you can see the link to download the powersearch toolbar .

Thank You
WorldVentures Team

Customer submitted at 2008-04-06 17:20:45

Where did it go? I can\'t find the powersearch toolbar.


InquiryId :  35048  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-06 17:42:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-06 19:09:29

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-06 17:42:16

How do I know when I am searching if it is an \"all inclusive\"? Is there a link on the page? Thanks for your help


InquiryId :  35055  InquiryType :  FAM News  DateAndTime :  2008-04-06 20:51:51  Status :  Replied and Resolved
Customer submitted at 2008-04-06 20:51:51

Hi, I am from Singapore and is very interested in your product. I would like to know what type of support and services will be available to people in asia. thanks.


InquiryId :  35064  InquiryType :  General Questions  DateAndTime :  2008-04-07 05:43:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 17:09:53

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-04-07 05:43:43

member had registered for concierge.com and was able to access login until today 4/7/08. Member is now getting an error stating user not recognized


InquiryId :  35067  InquiryType :  Travel Commissions  DateAndTime :  2008-04-07 06:35:58  Status :  Replied and Resolved
Replied By Angela H at 2008-04-08 11:11:16

Dear Tabb, No, commission are not paid out on international flights. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-07 06:35:58

Are Commissions paid on international flights?


InquiryId :  35069  InquiryType :  Billing  DateAndTime :  2008-04-07 06:41:11  Status :  Replied and Unresolved
Replied By Nikalai Dickerson at 2008-04-08 08:03:31

WILL YOU PLEASE FAX ME A COPY OF YOUR CREDIT CARD STATMENT AND FAX IT TO ATTENTION : NIKALAI SO I CAN SEE THE CHARGES AND GET A CREDIT DONE IF NEED BE.
Replied By Nikalai Dickerson at 2008-04-08 08:03:12

WILL YOU PLEASE FAX ME A COPY OF YOUR CREDIT CARD STATMENT AND FAX IT TO ATTENTION : NIKALAI SO I CAN SEE THE CHARGES AND GET A CREDIT DONE IF NEED BE.
Customer submitted at 2008-04-07 06:41:11

Member questioning charges on account from 3/7/08 an amount of 21.65 appears twice on her Bank of America card. The member did not purchase any magazines or merchandise.


InquiryId :  35072  InquiryType :  Billing  DateAndTime :  2008-04-07 07:05:51  Status :  Replied and Resolved
Replied By Denise C at 2008-04-14 09:08:29

Hello Kim, According to our telephone conversation today, Karen in accounting will refund the $20 NSF charge, as well as refund the monthly charge. I also see that there is a \\\\\\\"Conditional Order Suppressed\\\\\\\" note in this month\\\\\\\'s recurring order for your BTA payment, so that means that payment did not go through. Don\\\\\\\'t hesitate to contact us should you have any further questions or concerns.
Replied By Denise C at 2008-04-14 09:07:46

Hello Kim, According to our telephone conversation today, Karen in accounting will refund the $20 NSF charge, as well as refund the monthly charge. I also see that there is a \\\"Conditional Order Suppressed\\\" note in this month\\\'s recurring order for your BTA payment, so that means that payment did not go through. Don\\\'t hesitate to contact us should you have any further questions or concerns.
Customer submitted at 2008-04-07 07:05:51

member charged monthly fee, after FQR+ status, and was charged NSF. Member would like refund and charges taken care of


InquiryId :  35086  InquiryType :  Dreamtrips  DateAndTime :  2008-04-07 07:29:02  Status :  Replied and Resolved
Replied By Mike K at 2008-04-23 07:52:47

Normally we have a waiting list, but due to the super low price on this one we have not had any cancellations to date.
Customer submitted at 2008-04-07 07:29:02

Is their any possible way to get on a waiting list for the May 19th Baja Dreamtrip cruise?


InquiryId :  35087  InquiryType :  Sale and Transfer  DateAndTime :  2008-04-07 08:12:57  Status :  Replied and Resolved
Replied By Denise C at 2008-04-14 10:16:58

There is no online form from the back office of the seller (860557). No sale and transfer can occur without the Seller filling out and submitting the form under SUPPORT/online forms, and processing a SALE AND TRANSFER request, including a $50 payment. If you have attempted to do this and have been unsuccessful, print the form out, including the payment information for the $50 fee, and then fax it to my attention (Denise) to 972-985-6842. Thank you.
Replied By Denise C at 2008-04-14 10:16:30

There is no online form from the back office of the seller (860557). No sale and transfer can occur without the Seller filling out and submitting the form under SUPPORT/online forms, and processing a SALE AND TRANSFER request, including a $50 payment. If you have attempted to do this and have been unsuccessful, print the form out, including the payment information for the $50 fee, and then fax it to my attention (Denise) to 972-985-6842. Thank you.
Customer submitted at 2008-04-07 08:12:57

member has complete sale/transfer on account 860557 and 917472 this was done at the same time. Member states sponsor said she had taken care of but it is not changed over to her name since Feb 2008. Member is waiting on a status of 860557 sale and transfer


InquiryId :  35090  InquiryType :  General Questions  DateAndTime :  2008-04-07 08:25:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 17:22:46

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-04-07 08:25:31

member unable to login to concierge.com,registed and has already used service. login states member not recognized.


InquiryId :  35091  InquiryType :  Dreamtrips  DateAndTime :  2008-04-07 07:48:07  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-12 11:11:33

There was an Alaska Dreamtrip, but it is sold out. You\\\'ll see it listed on the \\\"archives\\\" page.
Replied By Larry Woodward at 2008-04-12 11:11:26

There was an Alaska Dreamtrip, but it is sold out. You\\\'ll see it listed on the \\\"archives\\\" page.
Customer submitted at 2008-04-07 07:48:07

Don\'t you have a Dream Trips for Alaska?


InquiryId :  35092  InquiryType :  Travel Commissions  DateAndTime :  2008-04-07 08:34:37  Status :  Replied and Resolved
Replied By Denise C at 2008-04-14 10:25:46

The volume hold on Ann Price, ID#924309 was just released on April 2, 2008. The check for this commission has been approved for enroller 904252, but will not be released until this Friday, April 11. If you are set up for direct deposit, you will receive the payment immediately around that date. If it is put in the mail you are at the mercy of the U.S. Postal Service. Take care.
Replied By Denise C at 2008-04-14 10:25:05

The volume hold on Ann Price, ID#924309 was just released on April 2, 2008. The check for this commission has been approved for enroller 904252, but will not be released until this Friday, April 11. If you are set up for direct deposit, you will receive the payment immediately around that date. If it is put in the mail you are at the mercy of the U.S. Postal Service. Take care.
Customer submitted at 2008-04-07 08:34:37

Signed up #924309. Has not received commissions on that yet.


InquiryId :  35101  InquiryType :  Commissions  DateAndTime :  2008-04-07 09:05:57  Status :  Replied and Resolved
Replied By Denise C at 2008-04-14 10:36:06

Please gather the following information as best you can, and fax it to my attention (Denise) to 972-985-6842: 1. Booking ID Number; 2. Reservation Numbers; 3. Vendor (i.e. American Airlines, etc.); 4. Tracking/Confirmation Number; 5. Arrival Date; 6. Check Out Date; and 7. Total paid. I will then have the commissions department tack down your missing commission and get it paid to you as quickly as possible. Thank you.
Replied By Denise C at 2008-04-14 10:35:36

Please gather the following information as best you can, and fax it to my attention (Denise) to 972-985-6842: 1. Booking ID Number; 2. Reservation Numbers; 3. Vendor (i.e. American Airlines, etc.); 4. Tracking/Confirmation Number; 5. Arrival Date; 6. Check Out Date; and 7. Total paid. I will then have the commissions department tack down your missing commission and get it paid to you as quickly as possible. Thank you.
Customer submitted at 2008-04-07 09:05:57

Has not received commissions on travel completed in Jan


InquiryId :  35104  InquiryType :  Existing Reservation  DateAndTime :  2008-04-07 08:39:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 20:47:54

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-07 08:39:34

Hi Heather! I\'m not sure if you are the agent that helped our group with our reservations. It\'s a cruise that was a group booking for April 13-20 leaving out of Miami to the western caribbean on Freedom of the Seas. The group is nouveau riche. If it is you I was wondering if you could place my husband and I on the waiting list for the first seating for the dining, we are currently reserved for the second seating which is at 8:30pm and that is just very late for us to have dinner. If there is wait list that is fine as I know we are only days away from our cruise date. You can call me on my cell phone for further details. Thank you. Belinda Borja


InquiryId :  35130  InquiryType :  Magazines  DateAndTime :  2008-04-07 11:07:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 17:37:32

Hi,
Please let us know the magazine type which you ordered during the convention and did you get charged for it already ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-07 11:07:27

Mbr wants an ETA on mags. ordered during last convention.


InquiryId :  35139  InquiryType :  New Reservation  DateAndTime :  2008-04-07 11:12:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 20:34:04

Hi,
May I know the problem that you are facing and we will check it out ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-07 11:12:26

Hi Diego, I would like to visit about our flight to Italy for the wedding. Could you give me a call when you have a chance please. Thank you, Ned Ingram (and Lorena)


InquiryId :  35143  InquiryType :  Dreamtrips  DateAndTime :  2008-04-07 11:43:13  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-11 08:52:39

Call Micki Sander at 1-888-777-8401 to take care of anything regarding the Texas gold tournament.
Customer submitted at 2008-04-07 11:43:13

I need the price for the texas trip/ first annual golf tourney...


InquiryId :  35145  InquiryType :  General Questions  DateAndTime :  2008-04-07 11:52:31  Status :  Replied and Resolved
Replied By Terri E at 2008-04-08 05:12:38

Al, you need a 1099. Please let us know if ou haven\\\'t received it. Thanks
Customer submitted at 2008-04-07 11:52:31

where do we find our records of our expenses for everything that we have paid to WV? Is there a back office record for us as reps? We need records for income tax files. Rep. ID 880831 I want to print out our expenses. Thanks


InquiryId :  35147  InquiryType :  New Reservation  DateAndTime :  2008-04-07 12:21:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 19:39:57

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-07 12:21:12

Searching best deal from Nwk, NJ to Punta Cana, D. R. leaving 10/25 (morn) & returning 11/01 (aftrn) for 2 adults and 4 kids (14, 12, 10 & 8 yrs old). We are looking to stay at the all-inclusive Melia Tropical Resort. Using your powersearch, I found a couple of options. Do your prices include all taxes and transfers to/from airport? Gratitutes are additional?


InquiryId :  35163  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-07 14:22:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 19:52:39

Hi,
Please use the book direct option to get the results .

Thank You
WorldVentures Team

Customer submitted at 2008-04-07 14:22:36

my powersearch is not having any result. what is wrong? no result found all the time.


InquiryId :  35165  InquiryType :  Travel Commissions  DateAndTime :  2008-04-07 14:41:36  Status :  Replied and Resolved
Replied By Angela H at 2008-04-08 11:24:06

Dear Debbie, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-07 14:41:36

When will my commission show up for a trip I booked for March 29th?


InquiryId :  35174  InquiryType :  New Reservation  DateAndTime :  2008-04-07 15:25:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 20:35:15

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-07 15:25:17

I have a coustomer that wants to book travel to Sanfrancisco and I have on my web site the place they would like to stay. If I don\'t book it until tomorrow will the price change???? If so is there a way around that to lock it in until tomorrow???? Also if they want to go to certain attractions around there that requires ticket purchases can I get them as well or do they have to book them seperate???


InquiryId :  35175  InquiryType :  Refunds  DateAndTime :  2008-04-07 16:16:55  Status :  Replied and Resolved
Replied By Matthew T at 2008-04-08 08:42:46

Your account has been cancelled and a refund request has been submitted. Thanks WV
Customer submitted at 2008-04-07 16:16:55

new member wants to cancel membership and is requesting a refund of inital payment


InquiryId :  35176  InquiryType :  Refunds  DateAndTime :  2008-04-07 16:17:18  Status :  Replied and Resolved
Replied By Matthew T at 2008-04-08 07:15:19

Your account has been cancelled and a refund request has been submitted. Thanks WV
Customer submitted at 2008-04-07 16:17:18

new member wants to cancel membership and is requesting a refund of inital payment


InquiryId :  35189  InquiryType :  Compliance  DateAndTime :  2008-04-07 17:31:29  Status :  Replied and Resolved
Replied By Kristie H at 2008-04-08 07:22:08

All Members are allowed to advertise any form they would like as long as it meet the policy and procedures. We are aware that Steve has purchased a google priority hit. This is so when certain words are searched his site will come up first. If you wish to do something like this your are welcome just follow all rules listed in our policy and procedures. A copy of this can be found in your back office. If you have any other questions or concerns please email at compliance@worldventures.com or call at 972-805-9577. Thanks, Kristie Hinton WorldVentures Compliance
Customer submitted at 2008-04-07 17:31:29

when you go to google a website for wordlventures it comes up with a steve little.biz, is he allowed to advertise when no else can on google


InquiryId :  35192  InquiryType :  Commissions  DateAndTime :  2008-04-07 17:17:33  Status :  Replied and Resolved
Replied By Angela H at 2008-04-08 11:24:54

Dear Matthew, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-07 17:17:33

Please check on order #84752810 and #6803 2919 3777 for commisions. I do not see these in my back office nor have I been paid for these trips. Any info would be great. Thanks.


InquiryId :  35198  InquiryType :  Magazines  DateAndTime :  2008-04-07 18:11:30  Status :  Replied and Resolved
Customer submitted at 2008-04-07 18:11:30

sandra give me a calll


InquiryId :  35201  InquiryType :  Existing Reservation  DateAndTime :  2008-04-07 18:44:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-07 20:50:59

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-04-07 18:44:03

I need to cancel our membership in this program. We\'ve made this request before, but the fees are still being auto-drafted from our account. I would like to cancel this auto-draft immediately, or I will be forced to take further legal action to do so. You can contact me at drusher@rightnow.com or at 972-800-3229.


InquiryId :  35205  InquiryType :  Dreamtrips  DateAndTime :  2008-04-07 20:09:21  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 11:41:13

I believe April is the agent handling this Dreamtrip on New Years. Her email is: a.devoe@worldventures.com
Customer submitted at 2008-04-07 20:09:21

Need help signing up for the New Years Eve Dream trip


InquiryId :  35211  InquiryType :  Hotel  DateAndTime :  2008-04-08 03:58:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 23:19:17

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 03:58:43

How does worldventures handle hotel cancellations? If a hotel has been booked on a worldventures travel consultants site, how does the customer know what the cancellation policy is?


InquiryId :  35212  InquiryType :  Existing Reservation  DateAndTime :  2008-04-08 04:00:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 23:19:56

Hi,
It may take some time depending upon whether it is booked through quick search or powersearch .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 04:00:30

How long does a reservation made through my LTC site take to show up under the \"see travel booked through your site\" section of my back office?


InquiryId :  35215  InquiryType :  Events  DateAndTime :  2008-04-08 05:10:45  Status :  Replied and Resolved
Replied By Matthew T at 2008-04-09 07:28:10

The process is that you request an event credit in your backoffice. It can only be an event credit no refunds are available for events. Thanks WV
Customer submitted at 2008-04-08 05:10:45

Member has a charge on account for event in Orlando on April 12 that is incorrect, her spouse will not be attending. Member filled out paperwork on Super Saturday training on March 15.Member is requesting correction and refund due to error.


InquiryId :  35218  InquiryType :  Existing Reservation  DateAndTime :  2008-04-08 04:43:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 23:20:50

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 04:43:35

On Mar 19th, Tiffany Wing made reservations for me. COuld you please update my Booked travel on the web site. I have left three messages at 888-711-5007 and emailed Tiffany Wing twice about this reservation. Why isn\'t anyone calling me back. Denise Berry 893345 (810) 515-8342


InquiryId :  35224  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-08 06:32:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 18:13:01

Hi,
Your website is PatKolashinski.worldventures.biz . Please login with your member id and password 12345 . It is working . Please use IE as the site works best with IE .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 06:32:29

member cannot login to home computer,has had issues since he begun. Member says at login in he is getting a blank screen. Member is using 919260 and 12345.


InquiryId :  35225  InquiryType :  General Questions  DateAndTime :  2008-04-08 06:38:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 18:14:49

Hi,
We are in the process of updations and all the details will be updated shortly on your back office .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 06:38:42

signed up for PSP service at the convention but is still not showing in back office in drop down box


InquiryId :  35232  InquiryType :  Events  DateAndTime :  2008-04-08 07:22:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 18:15:27

Hi,
Please login to your dot biz site and submit the refund form .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 07:22:57

Member was charged additional 149.00 for National conv in Vegas. Member signed up at acceleration and after the event it showed up in the back office with the additional charge. Member would like the error refunded


InquiryId :  35243  InquiryType :  Travel Commissions  DateAndTime :  2008-04-08 07:32:58  Status :  Replied and Resolved
Replied By Angela H at 2008-04-14 11:52:36

Dear Tanya, I am terribly sorry about the delay with your travel commission. WorldVentures has been experiencing server issues and this has delayed the payments for travel commissions. I have contacted the department that sends out the commissions and they are working on getting these out as soon as possible. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-08 07:32:58

I have still yet to recieve my commission off of Lance Kochens travel. I inquired a long time ago, and still have gotten no response. I should have recieved it by now.


InquiryId :  35250  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-08 08:02:47  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-08 21:27:30

Your member id is your login user id

Thank You
WorldVentures Team
Customer submitted at 2008-04-08 08:02:47

I don\'t know what my login id is.


InquiryId :  35253  InquiryType :  Travel Commissions  DateAndTime :  2008-04-08 08:15:31  Status :  Replied and Resolved
Replied By Angela H at 2008-04-23 08:28:40

Dear Sheila, As stated in my previous response there is an issue with one of our vendors filtering into our systems. This means when a booking is done through their site, the information needed for it to filter over to our side is not there. WorldVentures is working on this. We are able to track bookings done on or after Feb once the statement is received, but these bookings are still not appearing. As for the booking information you\\\'ve provided, I still need the passenger name for the second one if you do not have a confirmation number for it. I will also need your ID number to know who to pay this commission out to. Sincerely, Client Services
Customer submitted at 2008-04-22 14:38:39

Here are the bookings made on my website since Feb 2008. Hotel Reservation, Confirmation WCT84875698 on April 7, 2008; and a car rental reservation made April 22, 2008 I don\'t have that confirmation with me. I still do not see these listed on my backoffice under bookings made through my travel website. And seeing that both the car rental and the hotel reservations were prepaid reservations I would assume that I would see it listed and know what the commissions listed on my website for at least the hotel. How else am I suppose to know when I have commissions coming to me?
Replied By Angela H at 2008-04-14 11:54:43

Dear Sheila, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-08 08:15:31

I have booked travel on my website several times and have not seen anything listed on the bookings page. There should be at least two flights and one hotel stay listed on the booking page. Does it work? I know you don't get commissions on flights, but I thought it was suppose to list all of the bookings so you could track your total $ in bookings.


InquiryId :  35254  InquiryType :  Magazines  DateAndTime :  2008-04-08 08:25:59  Status :  Replied and Resolved
Customer submitted at 2008-04-08 08:25:59

Have you considered a professional radio interview and press release for your business? Consider putting your business before national news editors and news wire services. How about exposing your business to the national news wire services such as CNN, The Associated Press, Google News, Yahoo News, Fox News and other syndicated networks. We are a public relations firm that write press releases and design emarketing campagins for on line business. Ninity eight percent of the press releases we write are picked up by a major news press outlet. We guarantee that we will promote your business until your press release is picked up by a press release outlet or we will refund your money with no question asked. We will set up a professional radio interview that we will tape and you can put the link on your website or give the link to your prospects. This is very effective. Call our office at 615-588-3138 for details. Larry Elliott http://www.findyourtraffic.com


InquiryId :  35270  InquiryType :  Commissions  DateAndTime :  2008-04-08 10:11:31  Status :  Replied and Resolved
Customer submitted at 2008-04-08 10:11:31

Connie CRumbaker member id 921883 was not paid for the enroller bonus for member id 924060 she enrolled this member on 03/21/08


InquiryId :  35284  InquiryType :  Travel Commissions  DateAndTime :  2008-04-08 11:01:45  Status :  Replied and Resolved
Replied By Angela H at 2008-04-14 12:53:26

Dear Melissa, This commission was located and it has been entered into your travel commissions account. However, the total amount for this commission was under $5. WorldVentures does not payout commissions until they have reached at least $5. Once the amount in your travel commissions account reaches $5 or more your commissions will be paid out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-14 12:40:19

i made a reservation on 12/3/07 confirmation number wct787669553
Replied By Angela H at 2008-04-14 11:56:35

Dear Melissa, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-08 11:01:45

Hello, I still have not been paid on travel I booked around december, i only know about this purchase becuase it was for me. How do i know if others are booking, if the booking i personally made doesn't show up in my office? Melissa


InquiryId :  35289  InquiryType :  Existing Reservation  DateAndTime :  2008-04-08 12:11:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 23:23:00

Hi,
Please contact WCT at 1-888-254-0637 .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 12:11:55

Please cancle my reservation # wct881804811 on April 11 2008.


InquiryId :  35290  InquiryType :  Flight  DateAndTime :  2008-04-08 12:21:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 23:23:45

Hi,
Please go to the dot com site to give the general search and you will get the details of the airlines .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 12:21:05

What airline is used for the trip to Egypt?


InquiryId :  35306  InquiryType :  General Questions  DateAndTime :  2008-04-08 14:21:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 18:41:29

Hi,
We are checking with the vendor and it will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 14:21:35

Marvin Miles was using the concierge and then it now says it does not reconize his phone number. cust called concierge and they told him we left his name off the list and we need to correct it.850106


InquiryId :  35321  InquiryType :  Travel Commissions  DateAndTime :  2008-04-08 15:17:32  Status :  Replied and Resolved
Replied By Angela H at 2008-04-14 12:00:00

Dear Larry, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-08 15:17:32

Hi, Could someone please let me know why this confirmation number is not showing under my commissions 62378928? The details of this trip are listed below. Does it normally take a couple of days or weeks to post to the account? Your Reservation is CONFIRMED Thank you for making your hotel reservation through WorldVentures. Below are the details of your upcoming hotel stay. Confirmation Number: 62378928 Guest Name: LARRY HENDERSON JR. Complete Your Reservation ADD A CAR Compact Car Economy Full size ADD A FLIGHT Round-trip, one-way, or multi-destination, we\'ve got flight options at your fingertips. Reservation Details Hotel Name: Days Inn South Orange Park Property Address: 4280 Eldridge Loop Orange Park, FL 32073 US Phone: 904-269-8887 (or 1-800-329-7466 Toll Free from the United States) Note: There may be a time delay for this reservation to be reflected in the property\'s reservation system. Map/Driving Directions Local Weather Reservation Details Check-in date: Wednesday, July 09, 2008 Check-out date: Sunday, July 13, 2008 Number of rooms: 1 Number of nights: 4 Number of adults: 2 Number of children: 1 Room description: NON SMOKING/1 KING BED/STANDARD/ MICROWAVE/REFRIGERATOR/COFFEE MAKER/ FREE WIRELESS HIGH SPEED INTERNET Special Requests: Would like a king size bed instead of queen size. Note: Every effort will be made to accommodate your request, however, special requests are not guaranteed. Rate Information Room #1 Rate type: DAYS INN A A A DISCOUNT ID REQUIRED DAYS INN A A A DISCOUNT ID REQUIRED MUST SHOW A A A OR C A A IDENTIFICATION AT CHECK IN. THANK YOU FOR CHOOSING DAYS INN Rate breakdown: 98.10 USD for Wednesday, July 09, 2008 49.50 USD for Thursday, July 10, 2008 49.50 USD for Friday, July 11, 2008 49.50 USD for Saturday, July 12, 2008 Total rate: 246.60


InquiryId :  35326  InquiryType :  Travel Commissions  DateAndTime :  2008-04-08 15:51:41  Status :  Replied and Resolved
Replied By Angela H at 2008-04-09 07:21:17

Dear Tracy, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-08 15:51:41

I booked a trip to Hawaii on my site in January. I booked Hotel, air, and car rental. I was waiting all this time to see if it would ever show up. It has not yet been posted. I should earn a commission from this also right?


InquiryId :  35329  InquiryType :  New Reservation  DateAndTime :  2008-04-08 16:22:25  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-08 22:55:10

Flight search is working fine, can you please give the dates and destination of travel.?

Thank You
WorldVentures Team
Customer submitted at 2008-04-08 16:22:25

I get a test page (error) when I try to book a flight for a customer. She is getting impatient. Please help.


InquiryId :  35345  InquiryType :  Dot Com Site  DateAndTime :  2008-04-08 18:34:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 19:41:04

Hi,
Please use the book direct option for the search through your dot com site . Powersearch toolbar is under maintenance .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 18:34:05

Mbr called to find out why he cant pull bking infoon Power Search?


InquiryId :  35349  InquiryType :  Sale and Transfer  DateAndTime :  2008-04-08 18:50:40  Status :  Replied and Resolved
Replied By Matthew T at 2008-04-09 11:13:31

There is no sale and transfer form in the back office for this.The process in order to go through we must have a sale and transfer form in the sellers backoffice plus a notary letter sent to the fax # provided in the back office on the form. Thanks WV
Customer submitted at 2008-04-08 18:50:40

Mbr called to ck on sale & trsf for his dnline ( Sylvia Reed-Drake # 920564).... had faxed in paperwk 2 wks ago & called 4/7/08 to tt general, no prev tkt done. Was afraid ... they will loose this sale... if something not done immediately!!


InquiryId :  35353  InquiryType :  Commissions  DateAndTime :  2008-04-08 18:45:32  Status :  Replied and Resolved
Replied By Angela H at 2008-04-28 12:52:28

Dear Lynne, I have your information on file and once these commissions are received they will be paid out to you. Unfortunately these bookings are not going to appear under bookings from your site. As for the booking V000K0UN0. This should now be appearing under bookings from your site. If you are having problems viewing this please let me know. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-25 17:21:28

Thank you for your response. I have the Jan. booking WCT850705249. Hotel was Holiday Inn Express and it was made for Lynne Bonenberger. In Feb. it is the same hotel with confirmation WCT 844082910 for the same person. Please let me know when I can expect to see these bookings. I also have a cruise booked Aug. 2007 GRPV0000K0UN0 that has not shown up as well. WHen can I expect to see that in my back office as well, thank you, Lynne
Replied By Angela H at 2008-04-21 06:34:40

Dear Lynne, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-08 18:45:32

I have booked and used two hotel rooms from my website, and the commissions are not coming up. One was in Jan. 18th in Roseville Ca. and the other was in Feb22nd, same hotel, Holiday Inn Express, Roseville. It has been three months for the first one, and i was told that it would be three weeks. I don't understand,thank you, Lynne


InquiryId :  35356  InquiryType :  Magazines  DateAndTime :  2008-04-08 18:53:59  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-04-17 15:19:54

Hello Karen, Please fax a copy of your statement that shows the $130.00 deduction from World Ventures, we can have this researched for you. Our fax number is #972-985-6842 and if you would like to speak with our corporate office please contact #972-985-6841. Thank You! World Ventures
Customer submitted at 2008-04-08 18:53:59

Please return my call with a banking answer. It appears that this month an additional $130.00 was deducted from my account. Karen Proto


InquiryId :  35358  InquiryType :  Billing  DateAndTime :  2008-04-08 19:18:24  Status :  Replied and Resolved
Replied By Karen O at 2008-04-14 11:49:03

the past due payments on the account equal $479.28. Please go to your back office under online forms and complete a reactivation form.
Replied By Karen O at 2008-04-14 11:48:47

the past due payments on the account equal $479.28. Please go to your back office under online forms and complete a reactivation form.
Replied By Karen O at 2008-04-14 11:47:55

the past due payments on the account equal $479.28. Please go to your back office under online forms and complete a reactivation form.
Customer submitted at 2008-04-08 19:18:24

I let my billing for this website lapse, due to a LOT of problems with getting through to your office. At that time, I did not have time to work with World Ventures. I would like to know what I need to do to re-activate my website so that I may again refer people to here to book travel. I would like to re-establish my commission base, etc. Please either call me at 417-546-7093, or e-mail me at myra.cox@excite.com. Thanks! Myra


InquiryId :  35359  InquiryType :  Reactivation  DateAndTime :  2008-04-08 19:21:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 22:48:54

Hi,
If you want to reactivate, please login to your site and submit the reactivation form or else contact our customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 19:21:00

Sorry... I just sent a request for someone to contact me through the \"billing\" type on this website. Then, I noticed the \"reactivation\" choice. I tried, with great difficulty, and no success, to reactivate my account with World Ventures quite a while ago. Because I had so much trouble, and because I\'m very busy, I gave up. Now, I have more time, and would like to pursue this opportunity more fully. Please let me know what I need to know to take advantage of this situation. Thanks! Myra M. Cox 417-546-7093


InquiryId :  35363  InquiryType :  Existing Reservation  DateAndTime :  2008-04-08 20:09:35  Status :  Pending
Customer submitted at 2008-04-08 20:09:35

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InquiryId :  35368  InquiryType :  Reactivation  DateAndTime :  2008-04-08 21:50:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-08 23:08:34

Hi,
Your member id is 864361 .

Thank You
WorldVentures Team

Customer submitted at 2008-04-08 21:50:40

forgot my member id. please forward. thx


InquiryId :  35369  InquiryType :  Events  DateAndTime :  2008-04-08 22:02:32  Status :  Replied and Resolved
Replied By David M at 2008-04-11 12:01:15

I do not show you currently registered for this class at all. Please check with your credit card company that you are in fact registered. If so, please contact us at 972-805-9600 and we will resolve this issue. Cordially, WV Customer Service
Replied By David M at 2008-04-11 12:00:45

I do not show you currently registered for this class at all. Please check with your credit card company that you are in fact registered. If so, please contact us at 972-805-9600 and we will resolve this issue. Cordially, WV Customer Service
Customer submitted at 2008-04-08 22:02:32

I purchased the Leisure Travel Consultant Seminar package for $89.00 for Long Beach,California with Major Credit Card. I clicked on Submit, next page shows a blank page with no confirmation page. Please let me know if this processed through without charging twice. Please forward to me, confirmation receipt via e-mail. I wanted to know about receiving the Dream Trips Card. also. Rep Id. 881329


InquiryId :  35375  InquiryType :  Genealogy  DateAndTime :  2008-04-09 06:13:58  Status :  Replied and Resolved
Customer submitted at 2008-04-09 06:13:58

Member on right side are not correct.


InquiryId :  35377  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-09 06:26:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 17:54:17

Hi,
Please give your member id and the membership details

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 06:26:38

member cannot login to site, told to check computer settings, not computer literate.


InquiryId :  35383  InquiryType :  Existing Reservation  DateAndTime :  2008-04-09 06:38:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 20:20:18

Hi,
Please contact the airlines directly and they will assist you regarding the same .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 06:38:15

Alot of american airlines flights have been grounded--the MD 80 & the 1st leg of my flight is an MD80--what are my options--i have to be confirmed because of my business schedule. Please get back with me ASAP so we can discuss my options.


InquiryId :  35388  InquiryType :  Events  DateAndTime :  2008-04-09 08:23:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 17:58:17

Hi,
Please login to your dot biz site and go to Events link and then Event confirmation and you can print the ticket for the events from there. It is all updated in your back office .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 08:23:10

Member would like to sign his spouse up for LTC seminar in May her id is 894286. Member would also like to sign up for carnival ship inspection. Member would like to attend seminar only doesnt need lodging. Member has made multiple attempts in back office to sign up only to recieve a blank page and no confirmation.


InquiryId :  35389  InquiryType :  New Reservation  DateAndTime :  2008-04-09 07:46:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 18:53:03

Hi,
Our technical team is working on it and will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 07:46:07

I\'m trying to find a round trip flight leaving MSP on 4/14/08 to PHX returning from PHX to MSP on 4/18/08. The price comes back $10 more that Travelocity. When I click at the bottom of the screen where it says FLIGHT POWERSEARCH and then seach the same criteria it give me no results found. What\'s going on here?


InquiryId :  35394  InquiryType :  New Reservation  DateAndTime :  2008-04-09 08:23:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 19:14:31

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 08:23:17

Do you need to book your rental car in advance? I am trying to book a car for a friend in Denver to pick up right now and I cant book it on line for today?


InquiryId :  35400  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-09 09:07:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 19:26:39

Hi,
Please check your email if you have any confirmation or contact the airlines to check about your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 09:07:54

I tried to place an order through the Power Search. I got all the way to the complete order page. It has been stuck on \"processing\" for 30 minutes. It says to not hit stop or refresh. I don\'t want to get billed twice for the two flights, but I need to make sure it went through.


InquiryId :  35413  InquiryType :  Compliance  DateAndTime :  2008-04-09 10:46:32  Status :  Replied and Resolved
Replied By Kristie H at 2008-04-14 05:19:22

I will send this to the correct department so that they will resolve the problems you are having with your site.
Replied By Kristie H at 2008-04-14 05:18:26

I will send this to the correct department so that they will resolve the problems you are having with your site.
Customer submitted at 2008-04-10 07:27:40

How about the 2ND part of my question...my webstite does not show up at all?
Replied By Kristie H at 2008-04-10 07:02:22

We are aware that Steve Little\'s site is first when the WorldVentures name is searched. He has paid to have his site information to be first. This is totally within our rules and all members are able to advertise as they wish as long as they follow the policies and procedures. If you have any additional questions or concerns please email at compliance@worldventures.com or call at 972-805-9577.
Customer submitted at 2008-04-09 10:46:32

Mbr concerned that when his customers Google(search) for his website & it always comes up 1st w/ Steve Little, # 1 earner...so everyone goes there instead. This also happens on MSN & Yahoo. Needs his website to show up AT ALL.... keeps saying....says not found.


InquiryId :  35420  InquiryType :  Billing  DateAndTime :  2008-04-09 11:01:44  Status :  Replied and Resolved
Replied By David M at 2008-04-11 11:47:37

I am aware of this situation, and have been working with Laurel to secure a refund on the duplicate booking. We should see some progress on this on Monday.
Customer submitted at 2008-04-09 11:01:44

I booked a flight and hotel room to Cancun on 4/5/08. I had tried numerous times to book it on 4/4/08 but was never successful and never received a confirmation number. I discovered today that I was billed twice for my trip-once on 4/4/08 and then again on 4/5/08 when I did receive a confirmation number of 680950162440. I am extremely unhappy about this and need to have this fixed as soon as possible.


InquiryId :  35439  InquiryType :  Existing Reservation  DateAndTime :  2008-04-09 14:15:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 20:20:54

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 14:15:50

I am booked on a cruise departing Apr 28 from San Diego going to Cabo. 5 day cruise conf 6W0W69 R 215. My friend is not going Ms Donna Fonseca but I am still going. Can she get refunded the money she paid for her part and can I get my original room back that I had which was R66.


InquiryId :  35440  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-09 14:16:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 19:49:01

Hi,
Please let us know the new url to be updated and we will change it from here .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 14:16:39

We are having trouble with our website in changing the name. We have changed it several times, sometimes it works and sometimes it does not. The change always takes place but two weeks later we get a message that the website is a non existing domain or there is no agent associated with the web address. Please help us. We would like to be thetravelclub.worldventures. Thanks, Ed


InquiryId :  35445  InquiryType :  New Reservation  DateAndTime :  2008-04-09 14:55:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 20:05:30

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 14:55:57

please call me i need to book a trip and cant make the website work


InquiryId :  35446  InquiryType :  Existing Reservation  DateAndTime :  2008-04-09 15:04:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 20:21:24

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 15:04:49

How do I find an exsisting hotel reservation? I have my trackingnumber but where can I check to confirm


InquiryId :  35448  InquiryType :  Magazines  DateAndTime :  2008-04-09 15:28:17  Status :  Replied and Resolved
Customer submitted at 2008-04-09 15:28:17

hi, I need help booking a group cruise trip asap. Tx.


InquiryId :  35450  InquiryType :  Flight  DateAndTime :  2008-04-09 16:03:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 20:24:35

Hi,
The airport code for Playa Del Carmen Airport , Mexico is PCM . Also , you can book both flight and hotel through the dot com site using the book direct option .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 16:03:00

what is the code for playa del carmen? i am needing to book a flight and hotel, can i book them all together?


InquiryId :  35454  InquiryType :  Existing Reservation  DateAndTime :  2008-04-09 16:45:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-09 20:25:06

Hi,
Please contact the airlines directly and they will send the eticket to your email .

Thank You
WorldVentures Team

Customer submitted at 2008-04-09 16:45:56

How do I get my Eticket


InquiryId :  35461  InquiryType :  Existing Reservation  DateAndTime :  2008-04-09 18:28:46  Status :  Pending
Customer submitted at 2008-04-09 18:28:46

Hello, its nice to see wonderfully things like these to advitise our country world wide. BUY VPXL BUY Soma BUY VPXL BUY Penis Extender Deluxe BUY Tramadol BUY Levitra BUY Penis Extender Deluxe BUY Levitra BUY Xanax See you


InquiryId :  35483  InquiryType :  existingreservation  DateAndTime :  2008-04-10 04:00:01  Status :  Pending
Customer submitted at 2008-04-10 04:00:01

I think you will have your pleasure.Farming for world of warcraft gold (world of warcraft gold) isn\'t easy, but you can buy cheap wow gold, wow power leveling on sale. We have revolutionized the exchange of money to wow gold with fast delivery. Buy wow gold here, we sell cheap world of warcraft gold. Buy wow gold now. buy wow gold online and world of warcraft gold power up your character to the next level. Welcome to our website about world of warcraft gold,delivery in 24 hours,7/24 service. warcraft gold 60-70, Cheap world of warcraft gold 1-70!


InquiryId :  35494  InquiryType :  Commissions  DateAndTime :  2008-04-10 05:55:25  Status :  Replied and Unresolved
Customer submitted at 2008-04-10 05:55:25

Member would like to know if Just Show Up Bonus from Natl Convention is a one time payment of 25.00 or if it will continue with cycles.


InquiryId :  35498  InquiryType :  Dot Com Site  DateAndTime :  2008-04-10 06:21:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 17:33:58

Hi,
Please let us know your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 06:21:29

member changed url and is having login issues due to the change, would like to change url to \"flights\".


InquiryId :  35502  InquiryType :  Existing Reservation  DateAndTime :  2008-04-10 06:46:49  Status :  Pending
Customer submitted at 2008-04-10 06:46:49

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InquiryId :  35503  InquiryType :  General Questions  DateAndTime :  2008-04-10 07:05:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 17:34:18

Hi,
We are checking with the vendor and it will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 07:05:19

member cannot register for concierge.com, states user not recognized.


InquiryId :  35505  InquiryType :  General Questions  DateAndTime :  2008-04-10 07:14:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 17:46:51

Hi,
Please give the member id of both the accounts

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 07:14:21

Kryseten Karsant Crew... has two acct one has the wrong social..on one and wonders if she can use her old acct to get accelerations... at a discount. . could you please call her to answer this...926913


InquiryId :  35507  InquiryType :  Compliance  DateAndTime :  2008-04-10 07:20:59  Status :  Replied and Resolved
Replied By Kristie H at 2008-04-10 10:43:02

Please submit a copy of what you wish to use for approval. You can email this to compliance@worldventures.com.
Replied By Kristie H at 2008-04-10 10:42:31

Please submit a copy of what you wish to use for approval. You can email this to compliance@worldventures.com.
Customer submitted at 2008-04-10 07:20:59

member would like to use photos and questionaire on website if possible would like to know if this could be approved asap


InquiryId :  35513  InquiryType :  Genealogy  DateAndTime :  2008-04-10 07:47:22  Status :  Replied and Resolved
Replied By Tony at 2008-04-18 13:22:23

An email has been sent to a member of your upline who may be able to provide more support. I included your contact information so you should be getting a call soon. Please feel free to contact customer service should you have any questions.
Customer submitted at 2008-04-10 07:47:22

Frank Dornik cust wants to move he says his sponsor is not helpful.... he wants to go to another team.. wants to know the cost.and if its possible...his wifes acct... 879416


InquiryId :  35514  InquiryType :  Events  DateAndTime :  2008-04-10 07:48:26  Status :  Replied and Resolved
Replied By Andre C at 2008-04-17 07:22:45

The Phoenix acceleration is over, Member will need to contact the Corporate office and speak with a representative to request a future dinner with the owners
Customer submitted at 2008-04-10 07:48:26

member would like to know if she could recieve information on the Phoenix acceleration. Member would like to know how people are chosen for this. Member qualified with 7 enrollments and did not recieve an invite to this.Unable to attend, member would like to request a future dinner with the owners. Member 924076 qualified her for vip invite.


InquiryId :  35538  InquiryType :  Dot Com Site  DateAndTime :  2008-04-10 09:53:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 17:51:00

Hi,
Your web url is MichaelRagsdale .

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 09:53:23

Member says he changed his URL to MJRTravel a long time ago. But when he tried to log in today, it is no longer valid.


InquiryId :  35550  InquiryType :  Group Reservation  DateAndTime :  2008-04-10 10:47:23  Status :  Replied and Resolved
Customer submitted at 2008-04-10 10:47:23

I would like to book a dreamtrip for my family (sisters and their kids) 30 of them. Do I need to be on the dreamtrip with them . My cousin is a member if she goes do I need to book them under her or can I book them under me.


InquiryId :  35562  InquiryType :  New Reservation  DateAndTime :  2008-04-10 11:34:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 20:37:34

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 11:34:06

I have a combo air/hotel search on the screen now. I only want one airline ticket and it defaults to two on the combo search.


InquiryId :  35569  InquiryType :  Dot Com Site  DateAndTime :  2008-04-10 13:07:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 20:39:58

Hi,
Please give the url that you are trying to use and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 13:07:38

Sometimes while trying to do a powerserch for Flights, the bottom left hand button, it brings me to Scott Caldwells site, Hookup.worldventures.com Please fix. This has happened several times. thanks Shawn Starkey


InquiryId :  35582  InquiryType :  Existing Reservation  DateAndTime :  2008-04-10 14:22:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 20:58:57

Hi,
Please copy this link to your browser and print the letter . https://www.world-venture.com/forms/lav1.html?DealerID=869750&firstname;=John&lastname;=Ehlers

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 14:22:43

Good God! What a Trainwreck. Horrible Service... So mad at you! I need an IATA letter and have now checked in because you are unavailable and the sight is crap! I sign in and I don\'t have the options on the bottom of the page. The message machine on the phone line is jacked up as well and won\'t take a message!!!! ARGHHHH! Not pleased at all. Please email the instructions to get the !@#$%^ letter. Do my customers on this sight get the same service. I need this before tonight. Is anyone there?


InquiryId :  35584  InquiryType :  Magazines  DateAndTime :  2008-04-10 14:26:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 20:42:15

Hi,
Please login to your dot biz site and go to LTC link and then LTC home and go down the page to get the link to print the Agent letter of verification .

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 14:26:37

I need the letter of good standing with the IATA number on it. Wasting my vacation on this. Anyone there? Please email me the directions on how to print this letter. I did it yesterday and the hotel does not have it. This is impossible. Who designed this back page. Not working, not working, not working. !@#$%^


InquiryId :  35597  InquiryType :  General Questions  DateAndTime :  2008-04-10 16:00:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 18:15:47

Hi,
Please contact customer support directly at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 16:00:08

Larry Watkins - Was speaking w/Matt and was supposed to fax proof of payments over. Just following up to see if Matt received those.


InquiryId :  35612  InquiryType :  Existing Reservation  DateAndTime :  2008-04-10 19:35:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-10 20:53:11

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-10 19:35:40

Please cancell these car rental reservations; ID:581013116314 ID:581012961077 ID: 481002466717 Immediately. There should not be any charge towards the credit card provided. Any quesiontions please call me at 612-382-8817 or email me at mjvang@msn.com Thank You! May Vang


InquiryId :  35618  InquiryType :  Magazines  DateAndTime :  2008-04-11 03:39:59  Status :  Replied and Resolved
Customer submitted at 2008-04-11 03:39:59

Would like to discuss business opportunity


InquiryId :  35626  InquiryType :  Existing Reservation  DateAndTime :  2008-04-11 05:35:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 18:56:51

Hi,
please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 05:35:58

I would like to cancel passenger #2 (Shirley Rozell) from my booked cruis. I also need help loging in to see my account.


InquiryId :  35636  InquiryType :  General Questions  DateAndTime :  2008-04-11 06:56:12  Status :  Replied and Resolved
Customer submitted at 2008-04-11 06:56:12

Member has 6 people to sign up, would like someone to email the number of World Ventures members in each state


InquiryId :  35637  InquiryType :  Genealogy  DateAndTime :  2008-04-11 07:30:22  Status :  Replied and Resolved
Customer submitted at 2008-04-11 07:30:22

customer wants clarification on section 8.4.3.2 limitations, especially the last paragraph, where it says Note; please expain to him. thanks


InquiryId :  35641  InquiryType :  Video Training  DateAndTime :  2008-04-11 07:46:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 18:24:11

Hi,
Please be aware that we will be performing additional server maintenance throughout the weekend, we apologize for any inconvenience. We hope to keep any interruptions to a minimum.

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 07:46:18

I cannot log into the video training. How do I know when i completed the training? I had computer problems while taking the training and some where incomplete. I havent received anything that lets me know if i completed the training. I have a dreamtrip card can i present this card to get low hotel, airfare, car rental etc...? or i need more confirmation letter from worldventures.


InquiryId :  35643  InquiryType :  Magazines  DateAndTime :  2008-04-11 07:51:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 18:26:22

Hi,
Please login to your dot biz site and go to Marketing link and then Marketing assets, accept the disclaimer and go to the next page to order business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 07:51:20

What happen to the business cards that were in the back office ? How do i obtain some?


InquiryId :  35649  InquiryType :  New Reservation  DateAndTime :  2008-04-11 08:26:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 18:30:28

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 08:26:09

Please let me to resovle this problem. I\'m trying to book a plane ticket and I did the Powersearch and found the flight that I want. I click on \"Book Direct\" and the system is searching/looping for awhile and later I got only a blank screen. I tried this several times and it always appeares to be the same issue. My downline is also having the same issue when she\'s booking her plane ticket. Please help!!!


InquiryId :  35651  InquiryType :  Dot Com Site  DateAndTime :  2008-04-11 08:32:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 18:35:06

Hi,
Please let us know the url and the member id that you are trying to use .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 08:32:05

I can\'t url my .com or .biz travel site- I am only able to access my back office by going thru your site first and logging in Please help me resolve this issue. Thanks, Farah Mellenberger


InquiryId :  35652  InquiryType :  Billing  DateAndTime :  2008-04-11 08:32:26  Status :  Replied and Resolved
Replied By William J at 2008-04-11 11:13:39

Completed!
Replied By Matthew Phelps at 2008-04-11 11:06:28

Hello Mr.Busse, Per your request, I have canceled your membership. Thank You! WV Member Support
Customer submitted at 2008-04-11 08:32:26

My name is Sean Busse. I don\'t know my member ID# but I would like to cancel my membership. Please let me know what I have to do to cancel. I don\'t want to be billed $20/mo anymore. Thank You Sean Busse


InquiryId :  35665  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-11 09:57:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 18:37:58

Hi,
Please be aware that we will be performing additional server maintenance throughout the weekend, we apologize for any inconvenience. We hope to keep any interuptions to a minimum.

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 09:57:35

to go to training


InquiryId :  35677  InquiryType :  New Reservation  DateAndTime :  2008-04-11 11:40:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 17:43:03

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 11:40:58

Iberostar Tucan - All Inclusive Map More Packages Flight Info 1575.90 $1122.00 (669+453)Save 29% Flight Stops Departure Date / Time Arrival Date / Time Leaving Delta 1 LAS 06/15/08 3:35 PM CUN 06/16/08 11:22 AM Returning Delta 2 CUN 06/22/08 1:30 PM LAS 06/23/08 8:49 AM Additional Fee for Flight: 0.00 this is what i would like to purchase but i was wondering if it includes jet-skis, and boat rides, and if nor how much more would it cost?


InquiryId :  35688  InquiryType :  Existing Reservation  DateAndTime :  2008-04-11 12:31:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 19:03:18

Hi,
Please contact the hotel directly to get the confirmation details .For further assistance , please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 12:31:24

I\'m wanting to verify my reservations I made for 5/29/08 and 6/7/08 at the Howard Johnson in NY confirmation numbers 57562683 and 57562827 I need something I can print to take to the hotel as I booked these when I didn\'t have a printer available. Also I need the 57562827 reservation to be 6/7/08 but on my scibbles I\'ve got 6/8/08 written down and want to make sure I didn\'t book the wrong date???


InquiryId :  35692  InquiryType :  Travel Commissions  DateAndTime :  2008-04-11 12:48:13  Status :  Replied and Resolved
Replied By Angela H at 2008-04-15 12:13:17

Hello, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-11 12:48:13

I had this booked though my web site and I am not showing it listed agmong the books Confirmation Number: WCT845294720 Guest Name: JULIO TROCHE Hotel Confirmation Number: 59025982


InquiryId :  35702  InquiryType :  Existing Reservation  DateAndTime :  2008-04-11 14:17:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-13 18:04:36

Hi,
It will show up soon on your dot com site if successful .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 20:27:11

I booked both air travel and hotel stay as a package trip WV # 780960458584
Replied By Aruna A at 2008-04-11 19:04:33

Hi,
Air reservations will not show up on your back office as there is no credit or commission for it .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 14:17:40

I booked travel to newark from phoenix on my web site robertfreader.worldventures.com why hasn't it been added to booking on my site the World Ventures Trip ID is 780960458584 Thanks Bob Freader


InquiryId :  35703  InquiryType :  Magazines  DateAndTime :  2008-04-11 14:30:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 17:14:53

Hi,
Please let us know your member id and the mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 14:30:34

Member received 2 shipments of Success, she ordered 2 shipments of Dreamtrips magazine, Please send DT magazines


InquiryId :  35705  InquiryType :  Existing Reservation  DateAndTime :  2008-04-11 14:41:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 19:05:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 14:41:11

When will I receive additional information on my vacation. Thanks, Mike Bozsoki


InquiryId :  35708  InquiryType :  Dot Com Site  DateAndTime :  2008-04-11 14:53:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-11 17:19:11

Hi,
Please be aware that we will be performing additional server maintenance throughout the weekend, we apologize for any inconvenience. Please check by next week .

Thank You
WorldVentures Team

Customer submitted at 2008-04-11 14:53:31

One picture on his .com site that he uploaded is not viewable. Like it is not rthere anymore. I was unable to access his site so I wqas not able to locate the trbl. Please assist


InquiryId :  35710  InquiryType :  Genealogy  DateAndTime :  2008-04-11 14:57:27  Status :  Replied and Resolved
Customer submitted at 2008-04-11 14:57:27

wld like to move to another upline


InquiryId :  35712  InquiryType :  DreamTrips Cards  DateAndTime :  2008-04-11 15:10:40  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-12 11:06:10

It all depends on which Dreamtrip you\\\'re thinking of. Some, like the Orlando Dreamtrip, can be for 6 people total, but most are for 2 people. If it says \\\"based on double occupancy\\\" you can assume that room sleeps 2 people.
Customer submitted at 2008-04-11 15:10:40

how many guests can i bring with me on a dream trip as a member?


InquiryId :  35736  InquiryType :  Existing Reservation  DateAndTime :  2008-04-12 06:35:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-13 18:12:59

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-12 06:35:18

Hello I need to make my final payment


InquiryId :  35743  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-12 08:55:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-13 16:38:59

Hi,
Please reconfirm your membership details along with your SSN and the mailing address and we will give you the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-04-12 08:55:59

I HAVE HAD COMPUTER PROBLEMS AND HAVE LOST AND FORGOTTEN MY ID AND PASSWORD. MY EMAIL IS DKMECK@AOL.COM HELP!!!!


InquiryId :  35751  InquiryType :  Reactivation  DateAndTime :  2008-04-12 10:04:13  Status :  Replied and Resolved
Customer submitted at 2008-04-12 10:04:13

Louveina Hopkins #769711 Thought cc was updated in Feb. when WV was charging wrong account. Payment info should be Visa # 4312 4377 0627 5525 Exp. 8/2010 Code 878. Wants to reactivate this account.


InquiryId :  35761  InquiryType :  Dreamtrips  DateAndTime :  2008-04-12 12:14:20  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-16 08:02:59

I forwarded your name, email and phone to Phyllis. She is handling the Peru Dreamtrip.
Customer submitted at 2008-04-12 12:14:20

i booked a friend to travel with me, merna conner ltc 915651 on dreamtrip to southamerica, macchu picchu 1450.00 her credit card has been charged appr $6000.00. her name is lenora gonzales. it shows 4 trip charges!! please contact myself 702-768-6730 PST mon-fri 8:00a-5:00p702-860-5279 or lenora gonzales 479-461-7501 cell 479-649-0240 home AT YOU EARLIEST CONVENIENCE! thank you, merna


InquiryId :  35762  InquiryType :  Magazines  DateAndTime :  2008-04-12 12:25:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-13 16:54:02

Hi,
Please go to Control Panel and click on Add and Remove programs and uninstall from there.

Thank You
WorldVentures Team

Customer submitted at 2008-04-12 12:25:49

I want to get rid of the poer search tool bar it is causing problems with my Real Estate Website and other programs. How do I get rid of it.


InquiryId :  35771  InquiryType :  Dot Com Site  DateAndTime :  2008-04-12 13:53:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-13 17:16:35

Hi,
Please send your photo to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-12 13:53:25

Hello. This is the third time I have tried to contact someone in the past few weeks regarding not being able to upload my photograph, and I\'m hoping that I will actually get a response this time. I am working off a mac, and have square photographs that I saved both as JPEG and bitmap, but neither will upload. Can you PLEASE help me? I would appreciate a reply.


InquiryId :  35775  InquiryType :  DreamTrips Cards  DateAndTime :  2008-04-12 14:33:08  Status :  Replied and Resolved
Replied By Meredith Meredith Lambert at 2008-04-22 12:29:31

Thank you for your response! I looked at the pictures today, 4/22, and showed applicable pictures for applicable destinations. If you show something different, and have a moment, please let me know. Meredith
Customer submitted at 2008-04-12 14:33:08

Just and FYI. Under the new Puerto Vallarta Dreamtrip, the featured pictures at the bottom are the Niagra falls pictures. Thanks Shawn Starkey


InquiryId :  35786  InquiryType :  Dreamtrips  DateAndTime :  2008-04-12 19:24:09  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 11:39:19

Sorry for the delay in responding. If you are still having difficulty logging in, call rep support at 972-805-9600 between 8-6 Monday thru Friday so they can look at your account and figure out what the issue is.
Customer submitted at 2008-04-12 19:24:09

I\'m already a member and I am unable to login to access dreamtrip availabilities. It is taking me to the form that requests that I submit a form and be billed for $199.00.


InquiryId :  35792  InquiryType :  existingreservation  DateAndTime :  2008-04-13 06:17:13  Status :  Pending
Customer submitted at 2008-04-13 06:17:13

investment casting from Wisconsin Precision Casting Corporation reduce the high cost of your machined investment casting parts.Find sand casting - Aluminum Sand Casting, Resin Sand Casting and more. Manufacturers and Suppliers in China (mainland), India and around the world.lost wax casting. Learn about lost wax casting and how it\'s used in professional jewelry making. Free video clips on ExpertVillage.


InquiryId :  35799  InquiryType :  New Reservation  DateAndTime :  2008-04-13 09:15:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-13 17:30:29

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-13 09:15:58

Why can\'t I get help finding a rental car? I\'ve tried 4 times and each time I had to end the task after the search took more than an hour. I\'ve never had that experience with flights.


InquiryId :  35804  InquiryType :  Dreamtrips  DateAndTime :  2008-04-13 12:06:45  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-22 12:45:25

I have forwarded your information to Dawn. She is the specialist handling the CCL Fascination W. Caribbean DreamTrip. Thanks, Meredith
Customer submitted at 2008-04-13 12:06:45

Does the Westen Caribean cruise in July include meals?


InquiryId :  35805  InquiryType :  Existing Reservation  DateAndTime :  2008-04-13 12:51:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-13 18:13:17

Hi,
Please contact the airlines directly to reconfirm your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-13 12:51:47

I booked a flight for Cayla Francis from Oklahoma City, OK to Indianapolis, IN in June. i have not received any information regarding the trip


InquiryId :  35812  InquiryType :  Travel Commissions  DateAndTime :  2008-04-13 14:59:55  Status :  Replied and Resolved
Replied By Angela H at 2008-04-17 08:02:46

Dear Jenifer, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-13 14:59:55

If we have hotels booked off our .com site, should we see commissions off of these? Why don\'t they show up as bookings on our site?


InquiryId :  35813  InquiryType :  Travel Commissions  DateAndTime :  2008-04-13 15:00:13  Status :  Replied and Resolved
Customer submitted at 2008-04-13 15:00:13

If we have hotels booked off our .com site, should we see commissions off of these? Why don\'t they show up as bookings on our site?


InquiryId :  35814  InquiryType :  Video Training  DateAndTime :  2008-04-13 15:01:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-13 17:41:27

Hi,
All the DVDs are sold along with magazines.

Thank You
WorldVentures Team

Customer submitted at 2008-04-13 15:01:41

Can I still get a DVD presentation to use at home parties? They talk about them in the Training in my back office.


InquiryId :  35839  InquiryType :  Group Reservation  DateAndTime :  2008-04-14 05:36:14  Status :  Replied and Resolved
Customer submitted at 2008-04-14 05:36:14

I have a friend interested in a Disney trip July 17-20 which will include 11-12 people. What can you put together for me to offer her.


InquiryId :  35844  InquiryType :  DreamTrips Cards  DateAndTime :  2008-04-14 06:14:55  Status :  Replied and Resolved
Replied By Mike K at 2008-04-23 07:54:54

Travel insurance differs from trip to trip based on the number of people you are insuring and the price of the trip. You can get a quote by selecting the insurance tab at the top of the DreamTrips home page.
Customer submitted at 2008-04-14 06:14:55

THERE IS NO INQUIRY TYPE FOR THIS QUESTION, but it\'s about a DreamTrip. So --- I need to know how much the travel insurance will be for the MSC cruise leaving on December 27th. Thanks.


InquiryId :  35846  InquiryType :  Commissions  DateAndTime :  2008-04-14 06:35:51  Status :  Replied and Resolved
Replied By David M at 2008-04-17 09:01:09

I show commission paid out this week. The direct deposit should hit your bank tomorrow, if it hasn\\\'t already.
Customer submitted at 2008-04-14 06:35:51

Member has not rec\'d commissions for 6 new members signed up before end of month in March.


InquiryId :  35857  InquiryType :  Existing Reservation  DateAndTime :  2008-04-14 08:27:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-14 21:06:45

Hi,
Please download the latest version of adobe flashplayer .

Thank You
WorldVentures Team

Customer submitted at 2008-04-14 08:27:06

Memeber having problems viewing movies.


InquiryId :  35861  InquiryType :  Dreamtrips  DateAndTime :  2008-04-14 08:47:28  Status :  Replied and Resolved
Replied By Mike K at 2008-04-23 07:56:25

Unfortunately we are sold out of triple and quad occupancy cabins on this sailing and only have double occupancy cabins left.
Customer submitted at 2008-04-14 08:47:28

Can I book my children on the MSC New Year\'s Eve Cruise? On the dreamtrip page it says \"adults only\" but when going to book it, it allows me to book my kids. Thanks for your help!


InquiryId :  35877  InquiryType :  Magazines  DateAndTime :  2008-04-14 10:33:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-14 17:56:08

Hi,
Please let us know the order number .

Thank You
WorldVentures Team

Customer submitted at 2008-04-14 10:33:20

Member ordered Dreamtrips magazines and recieved Success Magazines instead.


InquiryId :  35881  InquiryType :  General Questions  DateAndTime :  2008-04-14 10:54:35  Status :  Replied and Resolved
Replied By David M at 2008-04-17 08:28:49

Below are couple of email addresses for leaders in your area. Unfortunately, I do not know of a Spanish speaker in the area..but maybe one of these people would. godsend@gloriaiglesias.com jase@lifetigers.com jason souder
Customer submitted at 2008-04-14 10:54:35

Mbr need a meeting to go to in Las Vegas, her upline dropped out & need 1 on 1 help. ** ALso wanted to know if someone who spks Spanish could help her?


InquiryId :  35885  InquiryType :  New Reservation  DateAndTime :  2008-04-14 11:50:09  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-14 19:14:55

Could you please be clear on what package you are trying to book.

Thank You
WorldVentures Team
Customer submitted at 2008-04-14 11:50:09

I want to know what is included in the package I am booking.


InquiryId :  35888  InquiryType :  Commissions  DateAndTime :  2008-04-14 11:56:00  Status :  Replied and Resolved
Replied By Angela H at 2008-04-17 10:39:38

Dear Jamie, This booking was done through Orbitz, unfortunately they do not pay out commissions for bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-14 11:56:00

There was a booking from my site on 5/31/07 and it shows no commission and I\'m trying to figure out why. Can you assist???


InquiryId :  35895  InquiryType :  New Reservation  DateAndTime :  2008-04-14 12:45:23  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-14 19:55:52

Please run a search with maximum number it allows to add, then on the search result page you can modify it to 6 passengers.

Thank You
WorldVentures Team
Replied By Aruna A at 2008-04-14 19:55:41

Hi,
Please give a general search and once you reach the next page , there is a link for advanced search . Please click on that and you will have the options .

Thank You
WorldVentures Team

Customer submitted at 2008-04-14 12:45:23

I need to book 5 adults for an airline flight. I can only book up to four at one time on your Flights Powersearch site. Is there a way to book five at one time on your site? Thanks.


InquiryId :  35896  InquiryType :  Hotel  DateAndTime :  2008-04-14 12:47:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-14 21:10:34

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-14 12:47:37

I\'m trying to find a hotel in Lacrosse, WI for 4/25-4/27 at the Holiday Inn Express on Pearl Street. Nothing is coming up for me.


InquiryId :  35903  InquiryType :  Dot Com Site  DateAndTime :  2008-04-14 13:22:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-14 19:57:50

Hi,
Please reduce the file size and upload the photo .

Thank You
WorldVentures Team

Customer submitted at 2008-04-14 13:22:05

They won\'t let me upload my photo. They tell me that jpeg is not supported. Need help. Thanks!


InquiryId :  35907  InquiryType :  Existing Reservation  DateAndTime :  2008-04-14 13:47:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-14 21:12:29

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-14 13:47:10

I do not see the itenerary for my trip in my emails. Will you please resend. Dates May 13 to May 19 2008. Other passenger is Dana Leghezza. Please copy to dcricci@hotmail.com


InquiryId :  35910  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-14 13:57:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-14 20:02:18

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-14 13:57:16

On my search page when searching for a rental vehical I give the address city state and zipcode of the enterprise rental agency to pick up the vehical at thet location, I keep getting an error and the search defaults back to choosing an airport location for pick up. I\'m not looking to pick up the vehical at the airport. I now this location exsist it is local and I use the regularly. In fact I found it in a different search earlier when I uesed the powersearch tool on my site only after I encountered the problem I stated above. Can you please help me resolve this problem


InquiryId :  35914  InquiryType :  Billing  DateAndTime :  2008-04-14 15:50:03  Status :  Replied and Resolved
Replied By Terri E at 2008-04-15 04:49:44

Nicole, thanks for your inquiry. Your account has been cancelled. If you have any other concerns please let us kn0w. Thanks
Customer submitted at 2008-04-14 15:50:03

How do I cancel my membership to worldventures?


InquiryId :  35917  InquiryType :  FAM News  DateAndTime :  2008-04-14 16:26:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-14 20:41:52

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-14 16:26:36

I am interested in a FAM trip to Disneyland but see that the dates are expired. Is there a current one?


InquiryId :  35940  InquiryType :  Magazines  DateAndTime :  2008-04-14 18:09:17  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-14 20:08:32

Can I have the order id so that I can check with the concerned department and get back to you.

Thank You
WorldVentures Team
Customer submitted at 2008-04-14 18:09:17

I placed my second order for magazines. This time it said the Dream Trips was successful, BUT no mention about the Success Magazines that I ordered first. Please advise if there is an order for 25 Success and 25 Dream Trips. My 1st order was 3 weeks ago and that order is lost somewhere? I have several calls in for the trace on the original order. Rep ID 918665


InquiryId :  35952  InquiryType :  New Reservation  DateAndTime :  2008-04-15 03:34:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-15 19:45:42

Hi,
Please let us know your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 03:34:33

I can\'t logon to book my dreamtrips. I am using yvettehuerta.worldventures.com, but it isn\'t recognizing my username/pw.


InquiryId :  35954  InquiryType :  Dreamtrips  DateAndTime :  2008-04-15 03:38:05  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 11:18:07

If you are still having no luck getting logged in, call client services Monday thru Friday from 8-6 Central time at 972-805-9600.
Customer submitted at 2008-04-15 03:38:05

I\'m a new rep - and the username/pw that I thought I set up arent working. I\'d like to book the NYE trip... is it adults only? My son is 15 and he\'d like to bring a friend. We\'d like to book two rooms.. My husband and my son in one, me and his gf in another. I am using yvettehuerta as my user id, but it says that information isn\'t valid?


InquiryId :  35957  InquiryType :  General Questions  DateAndTime :  2008-04-15 04:12:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-15 17:09:45

Hi,
Please use http://www.worldventuresconcierge.com/index.php and proceed to register according to the steps given .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 04:12:05

Member not able to login into Concierge.com, he has not registered as of yet and would like to use his cell phone. The login is stating user not recognized


InquiryId :  35970  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-15 06:35:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-15 17:11:32

Hi,
Please login to your dot biz site and submit the payment update form .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 06:35:24

member tried to update payment information and edit,submitting over a dozen of times would not process.


InquiryId :  35978  InquiryType :  Magazines  DateAndTime :  2008-04-15 08:00:29  Status :  Replied and Resolved
Customer submitted at 2008-04-15 08:00:29

I would like to speak with Dr. Garlick. I met him in Phoenix and am interested in following up with him based on our discussion there. Thanks Rick Harner


InquiryId :  35979  InquiryType :  Billing  DateAndTime :  2008-04-15 08:05:59  Status :  Replied and Resolved
Replied By David M at 2008-04-17 07:00:37

Payment has been waived for April.
Replied By David M at 2008-04-17 07:00:31

Payment has been waived for April.
Customer submitted at 2008-04-15 08:05:59

Nathan Yang 923117 cust wants to know when his payment will be waived as he is FQRplus now, and wants to know whey he is being billed for April..cust wants a callback after 2:30pm central time.


InquiryId :  35982  InquiryType :  Hotel  DateAndTime :  2008-04-15 08:38:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 20:11:34

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 08:38:22

One of my clients would like to book a vacation but she wants to know if you have payment plans.


InquiryId :  35986  InquiryType :  General Questions  DateAndTime :  2008-04-15 09:13:42  Status :  Replied and Unresolved
Replied By William J at 2008-04-17 07:34:31

I am checking with one of our enrolling leads to get further info. I will email you or call you with more info.
Customer submitted at 2008-04-15 09:13:42

Is there a spevial set up established for non for profit organizations?


InquiryId :  35987  InquiryType :  Dreamtrips  DateAndTime :  2008-04-15 09:25:04  Status :  Replied and Resolved
Replied By Mike K at 2008-04-23 07:58:24

If your son is over 18 and not living at home full time as a full time student, he and his girlfriend are not covered by your membership.
Customer submitted at 2008-04-15 09:25:04

My name is Willard Gale. I am trying to book the Las Vegas Dream Trip over the 4th of July. It will be my wife and me, along with my son and his girlfriend. We will be needing 2 rooms. When I go to book the travel there are only two spaces to enter two adults names. Do I enter my son and his girlfriend under the children section or do I need to make two different reservations? Please let me know ASAP.


InquiryId :  35989  InquiryType :  General Questions  DateAndTime :  2008-04-15 09:36:04  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-15 19:08:38

Could you please provide me the member id of the person who has problem registering for concierge services?

Thank You
WorldVentures Team
Customer submitted at 2008-04-15 09:36:04

Not able to log in to concierge - says she is not registered but then tried to re-register and says she is registered in there after all but cannot access...


InquiryId :  35991  InquiryType :  Existing Reservation  DateAndTime :  2008-04-15 09:45:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 20:13:32

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 09:45:52

I need to change an existing reservation. What do I do and is there a fee associated with the change?


InquiryId :  35992  InquiryType :  Hotel  DateAndTime :  2008-04-15 09:51:38  Status :  In Progress
Replied By Aruna A at 2008-04-16 21:45:43

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-04-16 21:43:54

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 09:51:38

Customer double booked on his website for two hotels. Needs his refund.


InquiryId :  35996  InquiryType :  Magazines  DateAndTime :  2008-04-15 10:35:15  Status :  Replied and Resolved
Customer submitted at 2008-04-15 10:35:15

Good day Sir/Ma\'am, I was looking for an inquiry type in reference to entering the organization, but couldn\'t find one. Please forward this to whoever is responsible for determining eligibility to become a representative. I am a Department of the Army Civilian and Reserve Soldier. I have lived in Germany for the past five years. I know the company is not yet international, but I\'m affiliated with thousands of Americans stationed in Europe. This organization is of great interest to me personally and professionally, as myself and many others travel/vacation several times a year. I see great opportunity in Europe with the American community alone, let alone once the company becomes international. Please advise on the possibility of becoming a representative in an American community in Europe. Thank you for your time. Have a great day! Respectfully, Andrea Migliore


InquiryId :  36001  InquiryType :  Magazines  DateAndTime :  2008-04-15 10:56:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-15 17:15:33

Hi,
Please let us know your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 10:56:59

magazines not shipped, ordered on 3/31/08. I show they have not shipped to date (4/15/08)


InquiryId :  36007  InquiryType :  Hotel  DateAndTime :  2008-04-15 11:25:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 20:19:18

Hi,
Please go to the travel site and use the search engine to get the best deals for hotels .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 11:25:01

Looking for a hotel in Monterosso Italy July 12-16


InquiryId :  36013  InquiryType :  Events  DateAndTime :  2008-04-15 12:10:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-15 17:28:04

Hi,
Please check the upcoming events section on your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 12:10:06

Shelly Lund 916617 cust wants to know when the acceleration is going to be in Dallas in May


InquiryId :  36020  InquiryType :  General Questions  DateAndTime :  2008-04-15 12:21:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-15 17:29:01

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 12:21:40

unable to go into her LTC Tutorial. She does not have pop blocker on. I made 3 attempts and was unable to see page. Grey screen and bottom of page says it is done - but nothing there. Trbl started 4/14/08.


InquiryId :  36043  InquiryType :  Group Reservation  DateAndTime :  2008-04-15 15:08:50  Status :  Replied and Resolved
Customer submitted at 2008-04-15 15:08:50

I would like some information on group travel. Probably 75 to 200 people will be traveling. I would like to get pricing for flights from Phoenix to Miami on August 27th returning the 30th. We would also like hotels and rental cars. Could you please call me for more details. Thanks, Vona


InquiryId :  36044  InquiryType :  Magazines  DateAndTime :  2008-04-15 15:14:27  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-15 21:05:02

Yes, you are a member and you can access your back office with your user id(member id) and password.

Thank You
WorldVentures Team
Customer submitted at 2008-04-15 15:14:27

I thought I was an agent, but I can\'t get into the system. ???


InquiryId :  36051  InquiryType :  General Questions  DateAndTime :  2008-04-15 15:58:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 18:43:57

Hi,
Please verify your SSN and we will check it out .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 15:58:19

Problem with registering on the Concierge site


InquiryId :  36057  InquiryType :  Sale and Transfer  DateAndTime :  2008-04-15 16:55:29  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-04-19 06:33:59

We are laking a verbal confirmation from Cameron Cannady. Please have her contact Tony Robinson at 972-805-9625. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-04-15 16:55:29

Inquiring about status of Sale and Transfer of acct 911782.


InquiryId :  36073  InquiryType :  Existing Reservation  DateAndTime :  2008-04-15 19:07:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 21:46:20

Hi,
Please contact the airlines directly to get copy of your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-15 19:07:00

How do I get a copy of my flight information I made using worldventures?


InquiryId :  36090  InquiryType :  Travel Commissions  DateAndTime :  2008-04-16 05:23:09  Status :  Replied and Resolved
Replied By Angela H at 2008-04-17 11:52:05

Dear Nikki, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-16 05:23:09

Hi my name is Nikki and I have booked a few things from my website and have yet to see them listed. Can you help me please.


InquiryId :  36092  InquiryType :  Refunds  DateAndTime :  2008-04-16 05:38:52  Status :  Replied and Resolved
Replied By William J at 2008-04-17 08:02:00

Duplicate Request. Allready responded.
Customer submitted at 2008-04-16 05:38:52

member following up on refund of 399.99 on account,request made over 3 weeks ago.


InquiryId :  36093  InquiryType :  Refunds  DateAndTime :  2008-04-16 05:40:23  Status :  Replied and Resolved
Replied By William J at 2008-04-17 08:00:53

A request has been submitted for you. Time refund takes to return depends on method of payment. Please call if you have any further questions.
Customer submitted at 2008-04-16 05:40:23

member request refund of 399.99 on account over 3 weeks ago and has not been refunded


InquiryId :  36101  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-16 06:21:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 19:10:41

Hi,
Please go to your site and login with your member id and password . If you are still unable to login , please let us know the url and the login password that you are using and we will check it .

Thank You
WorldVentures Team

Replied By risaf risaf at 2008-04-16 19:10:24

Your member id 921971 is your user id.

Thank You
WorldVentures Team
Customer submitted at 2008-04-16 06:21:40

Hi there, I\'m unable to log on to my back office, I do not have a LOGIN ID, I have a password (somehow), but don\'t know where to go to re-create a login ID. Can you help?


InquiryId :  36102  InquiryType :  Dreamtrips  DateAndTime :  2008-04-16 06:23:49  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-16 07:45:03

There must be at least one Dreamtrip member in the room. You may take \\\"immediate\\\" family and one guest. Children 18 and under living at home, or 25 and under who go to school full time and live at home full time.
Customer submitted at 2008-04-16 06:23:49

What are the restrictions as to who I can take with me on a trip. Can I take my sister and a very close friend. I am a member, but neither of them are members.


InquiryId :  36105  InquiryType :  Commissions  DateAndTime :  2008-04-16 06:46:25  Status :  Replied and Resolved
Customer submitted at 2008-04-16 06:46:25

member did not recieve commisson check from 3/30/08, had moved and did not update information on new address until just recently. Member would like to know the status of check


InquiryId :  36117  InquiryType :  Dot Com Site  DateAndTime :  2008-04-16 07:45:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 18:15:15

Hi,
Please let us know the url and the login details through which you are unable to access the sites .

Thank You
WorldVentures Team

Customer submitted at 2008-04-16 07:45:01

member cannot login to website,states downline called and was unable to access as well,wanted to know if there was system udates going on.


InquiryId :  36119  InquiryType :  Magazines  DateAndTime :  2008-04-16 07:51:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 18:15:41

Hi,
Please let us know your member id and the mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-04-16 07:51:57

member would like to know the status of magazines from the order placed at the National convention in vegas. Order was 25 pk auto ship, success from home.


InquiryId :  36123  InquiryType :  Video Training  DateAndTime :  2008-04-16 09:03:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 19:47:44

Hi,
Please login to your dot biz site and go to LTC link and then LTC home and check the status of your exam there.

Thank You
WorldVentures Team

Customer submitted at 2008-04-16 09:03:07

I still cannot log onto the video training course. I use my old password and the new one you just sent. I can log into the back office but can\'t open the LTC course, all others open up. Again if i offically finished the exam please send me some proof that i\'ve done so. I would like to travel


InquiryId :  36130  InquiryType :  Flight  DateAndTime :  2008-04-16 10:01:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 22:51:42

Hi,
Please give a general search on the home page and the next page will show advanced search options and you can change the search to first or business class .

Thank You
WorldVentures Team

Customer submitted at 2008-04-16 10:01:51

How do I book a business class or 1st class flight?


InquiryId :  36132  InquiryType :  Dot Com Site  DateAndTime :  2008-04-16 10:25:22  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-16 20:22:58

Only vacation booked on powersearch will be displayed in your back office.

Thank You
WorldVentures Team
Customer submitted at 2008-04-16 10:25:22

My dot com website is not showing bookings people have made. Their confirmation numbers are 17204SY000556 Last name is Maxwell 17204SY000555 Last name is Anderson And they booked a hotel in Denmark for June, and I am curious why none of their information is showing up as bookings on my website.


InquiryId :  36136  InquiryType :  Travel Commissions  DateAndTime :  2008-04-16 10:49:31  Status :  Replied and Resolved
Replied By Angela H at 2008-04-17 12:15:47

Dear Danielle, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-16 10:49:31

None of the new bookings on my .com website have been showing up under My bookings. Is there an issue with this, or am I looking in the wrong place? I\'ve been logging in on my .com and looking in there. I booked another car rental and I\'ve had a few people book air and hotels as well. Thanks!


InquiryId :  36142  InquiryType :  Dot Com Site  DateAndTime :  2008-04-16 11:35:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 18:16:06

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-16 11:35:09

909179 When member does a flight search she gets redirected to Scott Caldwell\'s website.


InquiryId :  36144  InquiryType :  Flight  DateAndTime :  2008-04-16 11:44:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 22:52:52

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-16 11:44:15

My question is. I need to purchase an air ticket for my kids. The system does not allow me to order this ticket. It only allows the ticket to be purchased using a credit card in the name of the person. My children do not have credit cards thus they were unable to fly. please advise thanks


InquiryId :  36146  InquiryType :  Sale and Transfer  DateAndTime :  2008-04-16 11:57:39  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-04-19 06:18:15

We have received all of the paperwork to complete the sale and transfer, but the account is inactive. The account has to be ACTIVE to complete the sale and transfer. You can contact me at 972-805-9600 EXT: 9574. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Replied By Lauren Lynne at 2008-04-19 06:17:30

We have received all of the paperwork to complete the sale and transfer, but the account is inactive. The account has to be ACTIVE to complete the sale and transfer. You can contact me at 972-805-9600 EXT: 9574. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-04-16 11:57:39

trying to fill out sale and transfer in bo of daughter #876282 who is selling - keeps saying \"denied\" and will not go through


InquiryId :  36152  InquiryType :  Magazines  DateAndTime :  2008-04-16 13:03:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 18:21:50

Hi,
Do you have the order number ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-16 13:03:13

Cherryl paid $108.25 for new magazines and there is no record of them, she was billed for them. order of 25 mag\'s. No ship dettail nor back log on file. says the purchase on 3/10/08 -


InquiryId :  36164  InquiryType :  Hotel  DateAndTime :  2008-04-16 15:11:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-16 22:53:57

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-16 15:11:41

great wolf lodge in grapevine tx is not coming up in my search


InquiryId :  36186  InquiryType :  Travel Commissions  DateAndTime :  2008-04-16 18:26:09  Status :  Replied and Resolved
Replied By Angela H at 2008-04-17 12:19:12

Dear Patrick, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-16 18:26:09

Where are my bookings? I have booked things on my site but nothing shows up here. [2nd email about this problem.]


InquiryId :  36190  InquiryType :  Dreamtrips  DateAndTime :  2008-04-16 20:29:26  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 11:20:01

There should be a link at the top of your backoffice page that will take you to the list of current Dreamtrips available. If you are unable to find it still, call rep support at 972-805-9600, and they will guide you to it.
Customer submitted at 2008-04-16 20:29:26

We cannot access a list of dreamtrips online. Is there one to Paris?


InquiryId :  36191  InquiryType :  New Reservation  DateAndTime :  2008-04-16 20:36:25  Status :  Replied and Resolved
Customer submitted at 2008-04-16 20:36:25

I previously sent an inquiry about the Orlando Dreamtrip. I am having trouble booking this trip. When I enter the travelers info I am charged per person not just the trip cost. Should I book this trip with my name only ?


InquiryId :  36193  InquiryType :  Magazines  DateAndTime :  2008-04-17 03:01:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 18:54:01

Hi,
Please give a general search through your home page and the next results page will give an option to change the search and you can select the type there.

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 03:01:43

I do not see an option to purchase business or 1st class tickets. Is that possible?


InquiryId :  36199  InquiryType :  General Questions  DateAndTime :  2008-04-17 05:26:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 16:38:40

Hi,
RTA/LTC cards are no longer issued . Please print the Agent letter of verification and use it for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 05:26:24

member was signed on before end of 2007 would like the RTA card he has not recieved.


InquiryId :  36204  InquiryType :  General Questions  DateAndTime :  2008-04-17 06:39:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 16:41:29

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 06:39:46

member would like to cancel PSP svc she is recieving the Voyager, could not cancel thru back office


InquiryId :  36221  InquiryType :  Dreamtrips  DateAndTime :  2008-04-17 09:40:47  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 11:23:08

If you\\\'re still having problems with viewing the Dreamtrips, phone client services at 972-805-9600 between 8-6 Monday through Friday.
Customer submitted at 2008-04-17 09:40:47

The details for Dreamtrips will not open.


InquiryId :  36233  InquiryType :  Hotel  DateAndTime :  2008-04-17 11:24:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 19:02:08

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 11:24:37

I would like to know how much Imperial Hotel (Port-au-Prince, Haiti)would cost me for three nights from April 23rd to April 27th.


InquiryId :  36245  InquiryType :  Existing Reservation  DateAndTime :  2008-04-17 12:29:46  Status :  Pending
Customer submitted at 2008-04-17 12:29:46

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InquiryId :  36252  InquiryType :  Travel Commissions  DateAndTime :  2008-04-17 13:10:11  Status :  Replied and Resolved
Replied By Angela H at 2008-04-21 11:52:46

Dear Lisa, If you could please let me know what you are inquiring about I would be happy to assist you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-17 13:10:11

Member has questions about commissions


InquiryId :  36255  InquiryType :  Dreamtrips  DateAndTime :  2008-04-17 13:28:43  Status :  Replied and Resolved
Replied By Mike K at 2008-04-23 08:03:42

This trip is almost full, we can fit you in, but you will need to list both you and your husband in one cabin each with a minor as the guest in each one.
Customer submitted at 2008-04-17 13:28:43

I am attempting to reserve the Danube River cruise in December Dreamtrip and want to reserve 2 rooms. My husband and I each are reps and want to take our children. We understand that we need to pay full price for all 4 of us. How do I sign up since I cannot put my son\'s birthdate in because if won\'t let me go with a minor only in that room?? Please advise ASAP as the trip is almost empy.


InquiryId :  36256  InquiryType :  Dreamtrips  DateAndTime :  2008-04-17 13:39:25  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 10:40:21

Which Dreamtrip is this concerning?
Replied By Larry Woodward at 2008-04-20 10:37:47

Which Dreamtrip is this concerning?
Customer submitted at 2008-04-17 13:39:25

Can we switch to get the garden room instead of the room that is provided for a fee, also can we arrive 3 days earlier and what would that price be.


InquiryId :  36257  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-17 13:51:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 18:05:10

Hi,
Please give a general search from the home page and then on the next page , you can check for the airline specific names to give the search .

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 13:51:34

How do i book through wv for southwest airlines


InquiryId :  36258  InquiryType :  New Reservation  DateAndTime :  2008-04-17 14:02:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 18:05:52

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 14:02:58

Hi, I want to book a week at club med turks 7 days land only july 31 - august 7 please help. I want a price, thanks!


InquiryId :  36271  InquiryType :  Dreamtrips  DateAndTime :  2008-04-17 16:02:13  Status :  Replied and Resolved
Replied By Mike K at 2008-04-23 08:05:41

Please contact Belinda Negrotto at b.negrotto@worldventures.com to confirm this booking.
Customer submitted at 2008-04-17 16:02:13

I signed up for the July 5-12 dream trip to cancun and have not rec\'d any kind of confirmation. Am I booked for the trip?


InquiryId :  36274  InquiryType :  Hotel  DateAndTime :  2008-04-17 17:19:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 19:03:26

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 17:19:05

how do you book a hotel in a city that is not on the drop down.. especially if you want to use power search.. ie Manzanillo mexico this is a leisure travel destination.


InquiryId :  36276  InquiryType :  Existing Reservation  DateAndTime :  2008-04-17 17:30:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 19:03:54

Hi,
Please contact airlines directly to get the confirmation for your flights.

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 17:30:26

World Ventures Trip ID 7875 6781 7469 I haven\'t received email confirming that my e-tickets have been issued. Would you please check on this for me? Thank you. -Gary


InquiryId :  36277  InquiryType :  Hotel  DateAndTime :  2008-04-17 17:34:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 19:04:18

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 17:34:53

Is there a way to see exactly what type of room is booked (ie, pool side, beach side, etc...)


InquiryId :  36285  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-17 17:58:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 18:38:02

Hi,
Please let us know your member id so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 17:58:35

I am trying to log in to get to the back office. My name is Sandra Rivera and I signed up through Belinda Tenorio out of Albuquerque NM I know my password and I have tried every login I can think of including my website which is urblessings.worldventures.biz.


InquiryId :  36287  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-17 18:10:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 18:46:41

Hi,
Please use https://www.world-venture.com/index.php . The site is working .

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 18:10:50

Several times in a row I have typed helpmeronda.worldventures.com and hookup.worldventures that belongs to Scott Caldwell comes up. I have cleared cookies and history and it still did it. The last couple of weeks have been pretty difficult in using our website as advertised. Please help.


InquiryId :  36289  InquiryType :  Magazines  DateAndTime :  2008-04-17 18:30:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-17 18:48:57

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you.

Thank You
WorldVentures Team

Customer submitted at 2008-04-17 18:30:17

I have recently signed up on Mon. 4/14/08 & I want to cancel & expect a full refund for I am not satisfied. Please cancel my subscription to World Ventures. You can reach me at jjtoneil@msn.com or call me at 480.474.2116. I will be waiting, pretty upset!!


InquiryId :  36309  InquiryType :  Magazines  DateAndTime :  2008-04-18 04:22:29  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-18 22:05:19

Please run a search on .com site

Thank You
WorldVentures Team
Customer submitted at 2008-04-18 04:22:29

african flights


InquiryId :  36313  InquiryType :  Flight  DateAndTime :  2008-04-18 04:49:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:26:03

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-18 04:49:11

We normally charge air tickets on the American Airlines air travel card. Is it possible to add UATP to the list of billing options on World Ventures website. Thank you.


InquiryId :  36318  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-18 05:18:59  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-18 22:10:32

You will not find the option in initial search request page, you will have to run a search and on the search result page modify the search to find the option

Thank You
WorldVentures Team
Customer submitted at 2008-04-18 05:18:59

On the Part of power search for car rentals, when I use the state drop down, there is no place, for me to key in the state. Also where can I key in the Zip code?


InquiryId :  36319  InquiryType :  Dreamtrips  DateAndTime :  2008-04-18 05:29:42  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-24 12:02:29

James, I forwarded your question and info to April...she is the agent handling the Western Caribbean Dreamtrip.
Customer submitted at 2008-04-18 05:29:42

If I have a family of 5(2 adults-3 children ages 8, 12, 13.) 2nd family 3 adults (mother,Grandmother, child) over 21. How does dreamship membership work for both groups? And what would the cost of the dreamtrip cruise westrn bahamas be for the under 21 members in hh # 1. Also is there a provision for making payments to secure a trip. Thanks in advance. sincerely. James Petty Karjamtravel


InquiryId :  36323  InquiryType :  Dreamtrips  DateAndTime :  2008-04-18 06:25:30  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-24 12:54:18

I forwarded your question to Belinda...she is handling the Tortola Dreamtrip.
Customer submitted at 2008-04-18 06:25:30

we booked Tortola in June and since the flights have sky rocketed with very long flight times. Can we cancel this trip and transfer to another dream trip?


InquiryId :  36325  InquiryType :  Magazines  DateAndTime :  2008-04-18 06:49:59  Status :  Replied and Resolved
Customer submitted at 2008-04-18 06:49:59

Alanna, I am a Detective with the Las Vegas Metropolitan Police Department and am currently working an investigation into a man who is impersonating Michael Hossack, the drummer for the Doobie Brothers. I received information that you had a friend that may have been scammed by this impersonator while in Las Vegas. If you have any information please contact me so that I can get your story and include you in this investigation. Detective Jon Zeh Las Vegas Metropolitan Police Department Tourist Safety Unit (702) 828-2816 J4506Z@lvmpd.com


InquiryId :  36334  InquiryType :  Dreamtrips  DateAndTime :  2008-04-18 08:06:28  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-24 13:47:43

I have forwarded your request to April. She is handling the Ireland dreamtrip
Customer submitted at 2008-04-18 08:06:28

I AM INTERESTED IN THE IRELAND DREAMTRIP. AIRFARE IS INCLUDED FROM NEWARK. CAN I EXTEND MY TRIP AND FLY BACK TO NEWARK ON A DIFFERNT DAY?


InquiryId :  36337  InquiryType :  General Questions  DateAndTime :  2008-04-18 08:34:27  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-18 22:17:10

Please go through compensation plan link below.
https://www.worldventures.info/pdfs/wvcompplan.pdf

Thank You
WorldVentures Team
Customer submitted at 2008-04-18 08:34:27

Custo Dave wants more information regarding he area for WV.


InquiryId :  36340  InquiryType :  Existing Reservation  DateAndTime :  2008-04-18 09:17:21  Status :  In Progress
Replied By Aruna A at 2008-04-25 18:17:08

Hi,
Have a nice day !

Thank You
WorldVentures Team

Customer submitted at 2008-04-25 11:26:16

I certainly hope there is never an emergency since it only took you a week to answer one question. Thanks for nothing. I just now received your email. 4-25-2008 at 1:27 pm.
Replied By Aruna A at 2008-04-20 20:27:59

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-18 09:17:21

Need to apply Gold card number to Hertz reservation


InquiryId :  36342  InquiryType :  Hotel  DateAndTime :  2008-04-18 09:18:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:28:22

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-18 09:18:50

Hi! I am searching hotel and airfare for Bali (Asia) and I had 55 hotel names come up but all of them listed say on the price N/A? and on availability N/A? How can that be every hotel is not available? I waited and it loaded everything. Please I tried to do the live chat but that direct email is not working. Please have someone email me please!!!


InquiryId :  36345  InquiryType :  Existing Reservation  DateAndTime :  2008-04-18 09:32:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:29:00

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-18 09:32:18

Can someone confirm this booking -GRP823B1D29Q


InquiryId :  36349  InquiryType :  Dreamtrips  DateAndTime :  2008-04-18 09:45:53  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 10:45:02

Look under \\\"Archives\\\"..if it\\\'s there, it\\\'s sold out.
Customer submitted at 2008-04-18 09:45:53

looking for the may 30th Bahamas can\'t find anywhere...


InquiryId :  36370  InquiryType :  Commissions  DateAndTime :  2008-04-18 13:54:27  Status :  Replied and Unresolved
Replied By Andre C at 2008-04-22 13:46:50

CST will need to call customer service at 972-805-9600 and request a reissue of those commission checks a $25 reissue fee will be deducted from each check to reissue.
Replied By Andre C at 2008-04-22 13:46:31

CST will need to call customer service at 972-805-9600 and request a reissue of those commission checks a $25 reissuse fee will be deducted from each check to reissue.
Customer submitted at 2008-04-18 13:54:27

922773 has lost all three of his commission checks and has not cashed yet, setup direct deposit and wants to checks to go to direct deposit


InquiryId :  36386  InquiryType :  Magazines  DateAndTime :  2008-04-18 19:31:16  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-18 23:00:51

Please call our membership cancellation department at 972 805 9954 any time between 8am to 8pm Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2008-04-18 19:31:16

You Guys cannot email me back in a timely manner!@! I asked yesterday for a full refund for my $400.00 to cancel my subsription due to the fact that I am not satified w/your bussiness adventure PERIOD!! Please just REFUND my money & I will not have to contact my lawyer to take legal action agaist this company!!


InquiryId :  36395  InquiryType :  Existing Reservation  DateAndTime :  2008-04-19 05:39:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-21 19:46:07

Hi,
Thank you for your feedback and we will get it rectified .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 05:39:11

Under Mike conway in the .biz site, he is mis labeled. At the bottom of the description it reads \"he is an idea fit\" and should read \" he is an ideal fit\", Second paragraph reads \"he\'s a served\" and should read \"he served\", and 3rd paragraph, last sentence is incorrectly worded.Under RSS FEED, Under corporate updates and news, Under press release, it is not linking correctly.


InquiryId :  36402  InquiryType :  Dreamtrips  DateAndTime :  2008-04-19 06:57:03  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 10:57:18

Unless it is stated specifically that you can put down a deposit, Dreamtrips must be paid in full at time of booking. A good example to look at would be the China Dreamtrip....you\\\'ll see where it says $300 deposit under \\\"pricing.\\\"
Customer submitted at 2008-04-19 06:57:03

Is there a way to put down just a deposit on a dreamtrip and make payments to it before the date of departure?


InquiryId :  36404  InquiryType :  Commissions  DateAndTime :  2008-04-19 07:19:20  Status :  Replied and Resolved
Replied By David M at 2008-04-22 12:15:14

It appears that both of these enrollees paid by ACH draft (checking account). You should receive your commission on Friday.
Replied By David M at 2008-04-22 12:14:47

It appears that both of these enrollees paid by ACH draft (checking account). You should receive your commission on Friday.
Customer submitted at 2008-04-19 07:19:20

Deanna has signed up two people and not received the sign up bonus for them. She also has not received her Cycle Bonus for a total for $300.00. New S/U\'s are Clint Perkins on 4/06/08 and Anita Boone on 04/10/08.


InquiryId :  36406  InquiryType :  General Questions  DateAndTime :  2008-04-19 08:41:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 17:57:32

Hi,
Please reconfirm your SSN .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 08:41:08

member was registered in concierge, now it is saying that her name cannot be recognized


InquiryId :  36409  InquiryType :  Existing Reservation  DateAndTime :  2008-04-19 08:49:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:38:56

Hi,
Please contact the airlines directly to make changes or to cancel the reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 08:49:19

I schedualed the wrong travel dates on my trip and have been trying to call to get it resolved. I have not heard back from anyone. This flight leaves at noon today so I really need to get this resolved ASAP!! Thank you Order #0000039542540


InquiryId :  36413  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-19 09:44:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 19:21:19

Hi,
The powersearch toolbar will be updated on the home page of the dot com site very soon . Meanwhile you can check in insurance page under the Travel tools through your dot com site .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 09:44:53

can i get the powersearch toolbar on my .com page so I can get all my prospects and customers the toolbar.


InquiryId :  36415  InquiryType :  Hotel  DateAndTime :  2008-04-19 10:34:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:39:18

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 10:34:42

any hotel help in Dubrovnik, Croatia July 20 and 21 for two adults?


InquiryId :  36423  InquiryType :  New Reservation  DateAndTime :  2008-04-19 11:43:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 19:25:01

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 11:43:46

I was trying to do multi destinations. Why can\'t I? MSP TO BOS JUNE 19TH 08 RETURN PWM TO MSP ON JUNE 28TH. NEXT I TRYED ONE WAYS THE COST WAS OUT OF THIS WORLD.


InquiryId :  36424  InquiryType :  Hotel  DateAndTime :  2008-04-19 12:07:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-21 19:11:13

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 12:07:18

Does the Riu Caribe have all-inclusive resturants included and if so, what are the resturants and bars? Why is it 3 1/2 stars as opposed to four stars?


InquiryId :  36427  InquiryType :  Upgrades  DateAndTime :  2008-04-19 12:39:34  Status :  Replied and Resolved
Replied By David M at 2008-04-22 13:59:04

Please call 972-805-9600 and ask to speak to technical support. They can walk you through accessing this module.
Customer submitted at 2008-04-19 12:39:34

member id # 920313 is trying to take test for level two in her BO, but it will not let her. She has called in before and she was email a form but is still having trouble.


InquiryId :  36434  InquiryType :  New Reservation  DateAndTime :  2008-04-19 13:50:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 19:29:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 13:50:08

Sept 28 puerto rico cruise costs how much for members?


InquiryId :  36436  InquiryType :  Dreamtrips  DateAndTime :  2008-04-19 14:42:57  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-20 10:34:55

I believe the Peru Dreamtrip is being handled by Phyllis. You might send her a direct email at: pa.head@worldventures.com
Customer submitted at 2008-04-19 14:42:57

Do you offer guided tours Peru


InquiryId :  36438  InquiryType :  Magazines  DateAndTime :  2008-04-19 15:32:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 19:30:30

Hi,
Are you trying to book flight reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 15:32:55

I BOOKED EARLIER NOW I AM TRYING TO BOOK MY KIDS 21, 22, 17 YEARS OLD, IT IS TELLING ME THEY NEED TO BE 25 YRS OLDER


InquiryId :  36439  InquiryType :  Events  DateAndTime :  2008-04-19 15:40:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 19:31:02

Hi,
Please check the dot biz site for the latest travel presentations .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 15:40:06

Where can I find the next \"live\" trainings and presentations?


InquiryId :  36442  InquiryType :  New Reservation  DateAndTime :  2008-04-19 19:01:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 19:31:33

Hi,
Please check in google and get the airport code and search for the nearest airport also .

Thank You
WorldVentures Team

Customer submitted at 2008-04-19 19:01:24

where do you have the list of airport codes? I am looking for Costa Rico and it won\'t take me anywhere.


InquiryId :  36446  InquiryType :  New Reservation  DateAndTime :  2008-04-20 04:15:41  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-21 19:25:45

We do search even Hertz website to get a quote, so price should almost be there same of that with Hertz website, if you still have same problem please come to live chat selecting travel department and our representative will help you and regarding AAA discounts you will not be able to use it on our website.

Thank You
WorldVentures Team
Customer submitted at 2008-04-20 04:15:41

Rental Cars: When I attempted to enter my reservation, the input screen was miniscule and very hard to view the information. There is nowhere to enter any type of dicount information - AAA, corporate discounts; for example the CDP # with Hertz. Your price versus Hertz directly was DOUBLE!!!!! I travel every week and was looking forward to using this site - but with these difficuties - I won\'t be back. Very Disappointing!


InquiryId :  36447  InquiryType :  Existing Reservation  DateAndTime :  2008-04-20 06:18:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:35:00

Hi,
Please check your confirmation email .

Thank You
WorldVentures Team

Customer submitted at 2008-04-20 06:18:23

What airline am i taking?


InquiryId :  36463  InquiryType :  Existing Reservation  DateAndTime :  2008-04-20 11:10:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:42:13

Hi,
If it is an air reservation, please contact airlines directly else initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-20 11:10:58

how do I cancel an existing reservation?


InquiryId :  36465  InquiryType :  Flight  DateAndTime :  2008-04-20 11:34:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:42:49

Hi,
Please initiate livechat with the travel department and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-20 11:34:40

I\'m trying to book a dreamtrip to Tortola in the British virgin islands and i can\'t find a flight out to tortola, so i\'m curious about the flight that would take me their?


InquiryId :  36471  InquiryType :  Dreamtrips  DateAndTime :  2008-04-20 13:07:47  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-24 14:10:14

Hello, You can contact customer support at 972-805-9600 M-F from 8a-7p and Saturdays from 9a-1p. Thank you, Meredith
Customer submitted at 2008-04-20 13:07:47

I am trying to find out the difference between paying the $298 or $199 dreamtrip membership package, can you help me?


InquiryId :  36476  InquiryType :  Dreamtrips  DateAndTime :  2008-04-20 14:03:32  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-24 14:18:16

I have submitted your request to April. She is the specialist handling the New Years Eve DreamTrip. Thanks, Meredith
Customer submitted at 2008-04-20 14:03:32

Is the MSC Lirica New Year\'s Cruise \"adults only\" as it says on the info. page? Because when I go to book it, it allows me to add my kids. I would like to take my kids, so I need to know before I book it. Thanks!


InquiryId :  36479  InquiryType :  Flight  DateAndTime :  2008-04-20 16:13:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:44:23

Hi,
Please search with the nearest airport as option .

Thank You
WorldVentures Team

Customer submitted at 2008-04-20 16:13:56

Sendai, Japan does not come up for the destination. Please let me know how to search the flights from Las Vegas to sendai, Japan.


InquiryId :  36481  InquiryType :  Dot Com Site  DateAndTime :  2008-04-20 16:20:45  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-21 01:35:19

Can I have your member id so that I can give the link of your site.

Thank You
WorldVentures Team
Customer submitted at 2008-04-20 16:20:45

I have people wishing to utilize my dotcom site and need bookings. I have paid my monthly fees but my site does not exist. Even if you do an inquiry through your home office site for an agent. If I don\'t have a site, then I wish my contract and monthly payment stopped immediately. Monica Brinkman


InquiryId :  36482  InquiryType :  Existing Reservation  DateAndTime :  2008-04-20 16:28:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-20 20:45:58

Hi,
Where did you book the reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-20 16:28:40

Copnfirmation for Las Vegas hotel did not print out. I would like confirmation number.


InquiryId :  36488  InquiryType :  DreamTrips Cards  DateAndTime :  2008-04-20 19:11:33  Status :  Replied and Resolved
Customer submitted at 2008-04-20 19:11:33

I need to change the second person in my cabin on Rhapsody of the Seas, Sep 5-12, 2008. Booking # 301372, Cabin # 3048. Timothy Fyda cannot go. Susanna Ruth Grant will accompany Marianne Fyda. Also, I would like some info from the cruise line, such as brochures or SOMETHING. Help! :) Thank you. Marianne Fyda


InquiryId :  36492  InquiryType :  New Reservation  DateAndTime :  2008-04-20 20:03:26  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-21 01:37:57

How can I help you?

Thank You
WorldVentures Team
Customer submitted at 2008-04-20 20:03:26

I have a travel question


InquiryId :  36495  InquiryType :  Dreamtrips  DateAndTime :  2008-04-20 20:52:03  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-24 11:57:59

I forwarded your question and email to Phyllis...she is handling this Dreamtrip.
Customer submitted at 2008-04-20 20:52:03

The Atlantis Dreamtrip says children \"$49.00\" but when you book it - the price comes up at $329?


InquiryId :  36496  InquiryType :  Existing Reservation  DateAndTime :  2008-04-20 22:37:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-21 19:21:49

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-20 22:37:46

Hi, This is for WV reservation number GRPV1CX81F32 and Funjet reservation number 5D7J00E3. We have 2 adult and 1 child and we would like to request 2 beds if possible. Or if we can get a roll away with the King bed that would be even better. Also when we made the reservation we requested to be located close to Robert Rowland\'s room and requested to not be close to the late night bar as we will have young kids that need to sleep. (the reviews said this was definitely a problem) Just wanted to make sure those requests were sent to the resort. Thanks!


InquiryId :  36499  InquiryType :  Flight  DateAndTime :  2008-04-21 03:30:14  Status :  Replied and Resolved
Customer submitted at 2008-04-21 03:30:14

with the Bahama\'s Atlantis dream trip, what would the airport be that I would need to fly into? Thanks in advance for your help.


InquiryId :  36504  InquiryType :  Magazines  DateAndTime :  2008-04-21 05:27:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-21 18:20:36

Hi,
Please resubmit the inquiry in English .

Thank You
WorldVentures Team

Customer submitted at 2008-04-21 05:27:38

Mr. Ariel Terradas Tu padre me recomendo visitar esta pagina y la verdad es que es muy interesante El mes que viene voy a Las Vegas y quiero ir al Gran Ca�on y a la respresa Tenes algunas opciones para ofrecerme ?que tipo de excursiones hay ? cual es el costo ? somos 2 adultos... vamos del 20 al 25. Gracias por tu ayuda Sdos desde Uruguay Gabriel Guerra


InquiryId :  36520  InquiryType :  Existing Reservation  DateAndTime :  2008-04-21 07:29:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-21 19:05:45

Hi,
Your member id is 922538 and your url is JANELLEWRIGHT. Please reconfirm your mailing address and SSN and we will send you the password .

Thank You
WorldVentures Team

Customer submitted at 2008-04-21 07:29:16

I can\'t remember my user name and password as someone did sign me up and I haven\'t a clue what they did. Also, what is my booking ID number or my Member ID number??????


InquiryId :  36524  InquiryType :  Dreamtrips  DateAndTime :  2008-04-21 07:51:13  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-24 15:06:45

I have submitted your info to April. She is the specialist handling the Baja DreamTrip. Thanks, Meredith
Customer submitted at 2008-04-21 07:51:13

What is the member price for the September Baja Dream trip


InquiryId :  36535  InquiryType :  Commissions  DateAndTime :  2008-04-21 09:25:35  Status :  Replied and Resolved
Replied By Terri E at 2008-04-21 10:55:52

Anissa, thanks for your inquiry, if you have a booking# please take it and go to Live Chat, and give it to a booking agent, so that your question can be answered. Thanks
Customer submitted at 2008-04-21 09:25:35

I booked a cruise on my website (startliving.worldventures.com) and took the cruise several months ago. my website does not show any commission for that booking. When will i receive credit and commission? Thank you, Anissa Riggs


InquiryId :  36541  InquiryType :  Existing Reservation  DateAndTime :  2008-04-21 09:51:52  Status :  Replied and Resolved
Replied By Angela H at 2008-04-24 10:22:36

Dear Margie, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely,
Customer submitted at 2008-04-21 09:51:52

Could you please confirm that the reservation I made today is being credited to Ted Brozanski\'s travel consultant website? My confirmation # is 14735SY000823


InquiryId :  36544  InquiryType :  Existing Reservation  DateAndTime :  2008-04-21 10:17:07  Status :  Pending
Customer submitted at 2008-04-21 10:17:07



InquiryId :  36545  InquiryType :  Existing Reservation  DateAndTime :  2008-04-21 10:17:08  Status :  Pending
Customer submitted at 2008-04-21 10:17:08

[url=][/url]


InquiryId :  36546  InquiryType :  Existing Reservation  DateAndTime :  2008-04-21 10:17:08  Status :  Pending
Customer submitted at 2008-04-21 10:17:08



InquiryId :  36547  InquiryType :  Existing Reservation  DateAndTime :  2008-04-21 10:17:08  Status :  Pending
Customer submitted at 2008-04-21 10:17:08

[url=][/url]


InquiryId :  36548  InquiryType :  Group Reservation  DateAndTime :  2008-04-21 10:17:40  Status :  Replied and Resolved
Customer submitted at 2008-04-21 10:17:40

I sent an e-mail a while ago about a group booking to Switzerland. The agent contatced me back. Thye stated they had to wait a week. It has been longer then that and I lost that person\'s phone number. Can you help me out?


InquiryId :  36550  InquiryType :  Travel Commissions  DateAndTime :  2008-04-21 10:21:40  Status :  Replied and Resolved
Replied By Angela H at 2008-04-21 12:18:06

Dear Michelle, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-21 10:21:40

I booked a hotel stay off of my website and I do not see the booking in my back office -- and have not seen any commissions. Can you tell me why?


InquiryId :  36554  InquiryType :  Dreamtrips  DateAndTime :  2008-04-21 10:39:36  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-24 15:08:27

Please contact customer support at 972-805-9600. They are open from 8a-7p M-F and Saturday 9a-1p CST. Thank you, Meredith
Customer submitted at 2008-04-21 10:39:36

my user and password are coming up invalid when I try to book dream trips. Im putting in the same info as I use to get into my back office. anntownsend/1275 can you tell me what Im doing wrong?


InquiryId :  36555  InquiryType :  Dreamtrips  DateAndTime :  2008-04-21 10:45:24  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-24 15:10:44

Hello Ann, Every DreamTrip is different. Some have deposits, others don\\\'t. Do you have a special one in mind? Please email me at m.lambert@worldventures.com Thank you, Meredith
Customer submitted at 2008-04-21 10:45:24

can you tell me what you require for payment when I book a deam trip. Is there a deposit or do we pay in full at time of booking etc. thank you Ann


InquiryId :  36562  InquiryType :  Existing Reservation  DateAndTime :  2008-04-21 11:16:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-21 19:31:33

Hi,
Please let us know your inquiry .

Thank You
WorldVentures Team

Customer submitted at 2008-04-21 11:16:26

WCT826294052


InquiryId :  36580  InquiryType :  Flight  DateAndTime :  2008-04-21 12:48:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-21 19:41:19

Hi,
Please try to put MCO as the airport code and try again.

Thank You
WorldVentures Team

Customer submitted at 2008-04-21 12:48:54

I am trying to check on a flight to Orlando, Florida and nothing will come up. Is there a list of the abbreviation on the airport to find out which one it has?


InquiryId :  36581  InquiryType :  Existing Reservation  DateAndTime :  2008-04-21 12:55:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-21 19:44:15

Hi,
Please contact the airlines directly to reconfirm.

Thank You
WorldVentures Team

Customer submitted at 2008-04-21 12:55:47

I booked my flights on the website yesterday but can not find the info can you help me


InquiryId :  36583  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-21 12:57:39  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-21 18:47:57

Go to your .com site to find the option to book hotel only reservation, and once you run a search you will get hotel list offering suite.

Thank You
WorldVentures Team
Customer submitted at 2008-04-21 12:57:39

Is there any way to do a power search on hotel only? Also, there are no options to book suites on the website. How can I locate and book a suite?


InquiryId :  36586  InquiryType :  Group Reservation  DateAndTime :  2008-04-21 13:26:39  Status :  Replied and Resolved
Customer submitted at 2008-04-21 13:26:39

I need help with booking 35 hotel rooms for may 2


InquiryId :  36592  InquiryType :  New Reservation  DateAndTime :  2008-04-21 13:52:23  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-21 18:49:45

Please submit a group reservation request or come to live chat selecting travel department and our representative will help you

Thank You
WorldVentures Team
Customer submitted at 2008-04-21 13:52:23

I am trying to book more than one room at a time for a group. I need 6 rooms Help! Kathleen Kelly kkelly1101@yahoo.com


InquiryId :  36597  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-21 14:29:27  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-21 19:34:16

Do you get any error message, could you please tell me what is the problem?

Thank You
WorldVentures Team
Customer submitted at 2008-04-21 14:29:27

Hi. We cannot get in our back office for some reason.Please call.


InquiryId :  36605  InquiryType :  Travel Commissions  DateAndTime :  2008-04-21 15:19:01  Status :  Replied and Resolved
Replied By Angela H at 2008-04-23 09:01:32

Dear Nancy, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-21 15:19:01

I booked a trip to South Padre Island in January and February of this year. I cannot find where the commission was and when it will come. I got the letter asking me how my trip was but that is as far as it has gone Thanks


InquiryId :  36608  InquiryType :  New Reservation  DateAndTime :  2008-04-21 15:52:42  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-21 19:01:49

It\\\'s working fine, here are few results which I got.
Economy

Sort by price $84 / Day
TotalPrice
$109.72 $89 / Day
TotalPrice
$116.07 $89 / Day
TotalPrice
$116.08
Compact

Sort by price $85 / Day
TotalPrice
$110.99 $90 / Day
TotalPrice
$117.35 $91 / Day
TotalPrice
$118.62

Thank You
WorldVentures Team
Customer submitted at 2008-04-21 15:52:42

Trying to book a car rental from jacksonstravel.worldventures.com on Thursday April 24 in Oklahoma City and drop off in Allen Texas on Friday April 25th. Everytime I type in the criteria is says wait searching... but it never comes up with any results. Is there a problem with the website?


InquiryId :  36614  InquiryType :  Billing  DateAndTime :  2008-04-21 16:29:04  Status :  Replied and Resolved
Replied By Karen S at 2008-04-22 07:37:50

I have cancelled your membership effective immediately. Thank You
Replied By Matthew Phelps at 2008-04-22 07:24:02

Hello Mr. Baglia, Per your request, I have canceled your World Ventures Membership. Thank You! World Ventures
Customer submitted at 2008-04-21 16:29:04

Hello, I wish to cancel my World Ventures membership and I have been unable to reach you by phone. Please advise. Sincerely, Gregory Baglia


InquiryId :  36618  InquiryType :  Magazines  DateAndTime :  2008-04-21 16:51:21  Status :  Replied and Resolved
Replied By Sunny at 2008-04-21 19:21:35

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-21 19:21:09

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-04-21 16:51:21

I would like to cancel both member ships to world ventures and not real sure how to do that. Please advise!


InquiryId :  36621  InquiryType :  Existing Reservation  DateAndTime :  2008-04-21 17:29:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-21 19:01:06

Hi,
For flight reservations , please contact the airlines diretly to reconfirm.

Thank You
WorldVentures Team

Customer submitted at 2008-04-21 17:29:18

Where do I find the check itinerary link? I want to be certain my flight reservation was received.


InquiryId :  36622  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-21 17:30:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 17:46:42

Hi,
Please sen an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-21 17:30:47

When trying to check car rentals with Drop Off at a Different Location checked there is always an Error on Page. Seems the search will not allow the car to be booked by picking up at one airport and dropping off at another. This seems like a problem that needs to be addressed. I have tried this many times over the last several days with the same results. Thanks for you assistance,


InquiryId :  36624  InquiryType :  Travel Commissions  DateAndTime :  2008-04-21 17:50:14  Status :  Replied and Resolved
Replied By Angela H at 2008-04-23 09:04:18

Dear Michael, Unfortunately the travel industry does not pay out commission on airfare. Because of this a lot of time bookings for flights will not appear under bookings from your site. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-21 17:50:14

Hello, I recently booked a flight off of the Worldventures website and it has not come up under my bookings. Please let me know why this is has happened and what can be done to insure that I receive commission for the flight booked off of my website.


InquiryId :  36629  InquiryType :  Travel Commissions  DateAndTime :  2008-04-21 19:08:21  Status :  Replied and Resolved
Replied By Angela H at 2008-04-23 09:14:10

Dear Abdulaziz, WorldVentures has not yet received the commission for booking JC3412Y53. The travel date for this booking is 3/20/2008. WorldVentures receives commissions approximately 60-120 days after the date of travel. As for the bookings that are not appearing, I will need the passenger names and dates of travel as well to locate these for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-21 19:08:21

Hello, I wanted to find out when I could expect my commission check in the amount of $51.96 for booking ID #JC3412Y53. I also booked a couple of trips the same day, under World Ventures Trip ID #5806 6550 4593, and 7376 8683 7078, and I don\'t see them reflected in my list of bookings from my website. Thanks!!


InquiryId :  36631  InquiryType :  Billing  DateAndTime :  2008-04-21 19:18:09  Status :  Replied and Resolved
Replied By Karen S at 2008-04-22 07:01:54

When you say subscription are you refering to a magazine subscription.
Customer submitted at 2008-04-21 19:18:09

Please cancel my WorldVentures subscritption effective immediately. I do not have my ID Number.


InquiryId :  36635  InquiryType :  Magazines  DateAndTime :  2008-04-21 20:36:15  Status :  Replied and Resolved
Replied By risaf risaf at 2008-04-22 17:18:28

Please run a search under vacation tab to get a quote, if you have any problem please come to live chat selecting travel department and our representative will help you regarding the same.

Thank You
WorldVentures Team
Customer submitted at 2008-04-21 20:36:15

I want to make reservations and need help with doing so. I want to leave from Detroit on June 4,2008 and return June 7,2008. I prefer a morning flight and also a roundtrip. I want my hotel to be included in that price. I also want to see about getting transportation to and from the hotel; when getting to Las Vegas and when returning. I want to stay in the \"Circus Circus\" hotel please. There is also me and another adult, so 2 all together. Hopefully you can give me a good price.


InquiryId :  36638  InquiryType :  Billing  DateAndTime :  2008-04-22 03:37:18  Status :  Replied and Resolved
Replied By Karen S at 2008-04-22 06:43:23

The issue with double billing should be fixed. You should not have any issues with double billing in the future. If for some reason it happens again this month please contact WorldVentures immediately. Thank You
Customer submitted at 2008-04-22 03:37:18

I called last month to stop double billing. I need to make sure it does not happen this month. The account I use will be over drawn if a charge comes out.


InquiryId :  36639  InquiryType :  Travel Commissions  DateAndTime :  2008-04-22 04:13:05  Status :  Replied and Resolved
Replied By Angela H at 2008-04-23 09:21:04

Dear Philip, I want to make sure that I am grasping your inquiry. Are you referring to bookings that you did direct with the vendor because the powersearch site was down? Or are you referring to bookings that have not appeared under bookings from your site that were done through powersearch? Sincerely, Client Services
Customer submitted at 2008-04-22 04:13:05

No commissions awarded since I could not use Power Search. Rental cars for: (Enter) - Dallas, 10/10/08 to 10/13/08,National Car Rental or Alamo, the print size is so small, I can\'t read it! No option to \"Edit View\" or \"Zoom In\". Please fix. Also, I have entered my information (name, address, e-mail address, phone number)many, many times, but it is not stored or remembered. Thanks in advance for anything you can do.


InquiryId :  36640  InquiryType :  Genealogy  DateAndTime :  2008-04-22 05:08:48  Status :  Replied and Resolved
Replied By David M at 2008-04-22 13:29:14

Dreamtrips shows up in genealogy under My Customer. To qualify for IQR you must have 1 rep. w/product on your left and one on your right. Dreamtrips only does not count.
Customer submitted at 2008-04-22 05:08:48

member would like more detail on lineage, she has personally sponsored 3 new members with ltc/dreamtrips and the other 3 individuals signed up just for dreamtrips she would like to know how this counts toward IQR, and wants to know why she cannot see dreamtrips purchase in back office.


InquiryId :  36642  InquiryType :  Billing  DateAndTime :  2008-04-22 05:20:30  Status :  Replied and Resolved
Replied By Karen S at 2008-04-22 06:18:08

I have cancelled your membership with WorldVentures effective immediately. Thank You
Customer submitted at 2008-04-22 05:20:30

How to cancel my membership with worldventures?


InquiryId :  36648  InquiryType :  General Questions  DateAndTime :  2008-04-22 06:32:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 16:56:08

Hi,
Please reconfirm your SSN .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 06:32:20

member attempted to sign up for concierge.com and it denied access. This was her first attempt to sign up using her cell phone with the first seven digets with zeros included.


InquiryId :  36652  InquiryType :  Dreamtrips  DateAndTime :  2008-04-22 06:36:50  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-24 15:30:35

Please specify exactly which trip and exact dates. I do not show a Mex Riviera trip in late Aug early Sep. You can email me at m.lambert@worldventures.com Thanks, Meredith
Customer submitted at 2008-04-22 06:36:50

Hi, we are a group of 10 friends looking to go to the mex riviera in late aug/early sept all inclusive. We have been reviewing the website and would like to book the problem is we all want to pay seperately-- how can we make this happen, can you help us.


InquiryId :  36653  InquiryType :  Flight  DateAndTime :  2008-04-22 06:42:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 18:18:42

Hi,
Flight reservations will not show up on your dot come site and there is no commission .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 06:42:00

Noel is not showing his own flight he booked on 3/25/08. tkt# 0797123714745 via Philipines. no commisions either.


InquiryId :  36658  InquiryType :  General Questions  DateAndTime :  2008-04-22 07:17:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 17:06:23

Hi,
Please let us know if you have any query .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 07:17:50

Saw our ad in Magazine


InquiryId :  36663  InquiryType :  Travel Commissions  DateAndTime :  2008-04-22 07:35:43  Status :  Replied and Resolved
Replied By Angela H at 2008-04-23 09:28:05

Dear Joe, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-22 07:35:43

Have the commision reports form on my website been activated or updated? I don\'t see any travel booking activity. Thanks, Joe Celis


InquiryId :  36664  InquiryType :  Commissions  DateAndTime :  2008-04-22 07:41:15  Status :  Replied and Resolved
Replied By David M at 2008-04-30 10:24:06

Please refer to your check register. Acycle commission paid out just last week. Cordially, David WV Customer Service
Customer submitted at 2008-04-22 07:41:15

member has not rec\'d any cycle bonus\'s and attended natl convention, since has not had any payout from the 12 personally sponsored. Member would like to when she will recieve payment.


InquiryId :  36683  InquiryType :  Travel Commissions  DateAndTime :  2008-04-22 10:41:43  Status :  Replied and Resolved
Replied By Angela H at 2008-04-23 09:29:02

Dear Stephanie, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-22 10:41:43

i still am not able to see ANY of the bookings that are happening on my site. who can i contact for some answers on this?


InquiryId :  36686  InquiryType :  General Questions  DateAndTime :  2008-04-22 10:48:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 17:42:53

Hi,
You will be receiving them shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 10:48:29

Ordered playing cards at convention and has not received them


InquiryId :  36687  InquiryType :  Existing Reservation  DateAndTime :  2008-04-22 10:59:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 18:14:10

Hi,
Please contact the airlines directly and they will resend the confirmation email .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 10:59:47

How does a client get information on a trip that was booked but was deleted in her e-mail in error?


InquiryId :  36693  InquiryType :  General Questions  DateAndTime :  2008-04-22 11:34:59  Status :  Replied and Resolved
Customer submitted at 2008-04-22 11:34:59

New enrollment needs call back in their area


InquiryId :  36694  InquiryType :  Hotel  DateAndTime :  2008-04-22 11:33:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 18:14:45

Hi,
Please go to the dot com site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 11:33:50

id liike to reserve a one night hotel near jfk airport


InquiryId :  36698  InquiryType :  Existing Reservation  DateAndTime :  2008-04-22 11:56:18  Status :  Pending
Customer submitted at 2008-04-22 11:56:18

Very good site necessarily visit, all is very cheap, and the most important thing only the checked up preparations. Buy xanax Cheap Buy Cheap xanax Buy Cheap xanax medication Buy xanax Cheap medication Buy medication xanax Cheap Buy Cheap medication xanax Buy xanax Cheap medication inurl:chape [url=http://chape.imess.net/index.html]Buy xanax Cheap[/url] [url=http://chape.imess.net/id-buy-cheap-xanax-.html]Buy Cheap xanax[/url] [url=http://chape.imess.net/id-buy-cheap-xanax-medication.html]Buy Cheap xanax medication[/url] [url=http://chape.imess.net/id-buy-xanax-cheap-medication.html]Buy xanax Cheap medication[/url] [url=http://chape.imess.net/id-buy-medication-xanax-cheap-.html]Buy medication xanax Cheap[/url] [url=http://chape.imess.net/id-buy-cheap-medication-xanax-.html]Buy Cheap medication xanax[/url] [url=http://chape.imess.net/id-buy-xanax-cheap-medication-inurlchape.html]Buy xanax Cheap medication inurl:chape[/url] See you :)


InquiryId :  36703  InquiryType :  DreamTrips Cards  DateAndTime :  2008-04-22 12:17:49  Status :  Replied and Resolved
Replied By David S at 2008-04-29 09:11:50

I will forward your request
Customer submitted at 2008-04-25 11:13:17

My address is: 6212 Wittmore Pl. Plano, TX 75093 Or I\'ll even come by and pick it up! Thanks, Lisa Head #912958
Replied By risaf risaf at 2008-04-22 18:07:09

Could you please verify your mailing address so that I can put a request to issue new one.

Thank You
WorldVentures Team
Customer submitted at 2008-04-22 12:17:49

We still have not received our DreamTrip ID Card - and I joined back in DECEMBER OF 2007!!! I have contacted ya'll twice about this, but still no ID card. Can I please get one? Thank you! Lisa Head/Big Vision Group


InquiryId :  36707  InquiryType :  Existing Reservation  DateAndTime :  2008-04-22 12:46:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 18:15:30

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 12:46:08

I am Brit Foshee, and I have customer trying to purchase travel arrangements through my website. I have tried to pull up car arrangements, and I am unable to get a response, could you please contact me with a solution promplty.


InquiryId :  36714  InquiryType :  Genealogy  DateAndTime :  2008-04-22 14:06:07  Status :  Replied and Unresolved
Replied By Lauren Lynne at 2008-04-26 08:33:37

Can you please provide and ID number? Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-04-22 14:06:07

Member shows 74 members in his downline and it should be 78 some of his members are not showing. He doesn\'t show anyone inactive in his list.


InquiryId :  36717  InquiryType :  Existing Reservation  DateAndTime :  2008-04-22 14:28:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 18:16:07

Hi,
Please contact the vendor directly for your confirmation or initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 14:28:41

I booked a flight and rooms for las vegas 4-25 to 4-28. i cannot find my conformation email.


InquiryId :  36719  InquiryType :  Travel Commissions  DateAndTime :  2008-04-22 14:48:15  Status :  Replied and Resolved
Replied By Angela H at 2008-06-04 05:11:24

Dear Sue, I am still unable to locate this commission with the confirmation number you provided. If you could please tell me the passenger names and dates of travel I will do my best to locate this commission. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-03 16:12:22

I still haven\'t received a check from World Ventures for this booking. Please let me know what the problem may be. Thanks. Sue Paules
Replied By Angela H at 2008-04-23 09:40:34

Dear Sue, I was unable to locate any bookings from your site. If you could please provide me with the passenger name for this booking I will see about locating this commission for you. Also, WorldVentures receives commissions approximately 60-120 days after the date of travel. As this travel date is recent, WorldVentures may not have received it yet. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-22 14:48:15

I was checking to find out when I'll receive my commission check for a vacation package I booked for a friend to Los Cabos, Mexico 3/21 - 3/26, 2008. Flight Confirmation # FUVYKX Hotel Confirmation # 419481386 Transportation Confirmation # 419500738 Thanks for your help.


InquiryId :  36736  InquiryType :  Magazines  DateAndTime :  2008-04-22 16:59:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 17:56:47

Hi,
The back office application retrieves information from a variety of sources. Any pages presented from the back office containing unique user data are secure. The lock does not appear at the bottom of the browser because the home page is not secure. However, you can right click on any of the pages and select properties to see if that page is secure. It will be identified as having SSL 128 encryption.Non secure web pages start with http://www .Secure pages start with https://www

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 16:59:54

Hi, I have a question, I noticed that when logged into the back office site (welcome to your back office) at the top of the screen it does not indicate a secure lock icon. Why is that? Is it secure? The reason I asked is because in this section...we have our personal profile info and password etc which we can make changes. If it\'s not secure(showing the secure icon)...anyone can access it and change it without our knowledge. I would like an explaination. It makes me uneasy that it does not show the secure icon knowing that we have some personal info on this section and it can be viewed or changed by anyone. I would like to see that change if it\'s not secure...especially the section where we go in and change our password and website name. Your prompt attention is greatly appreciate it. Regards,


InquiryId :  36743  InquiryType :  Flight  DateAndTime :  2008-04-22 17:28:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 19:09:05

Hi,
Please go to the dot com site and use the search engine to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 17:28:25

Request for Flights Schedules: Departure from , Kansas International Airport,(MCI)Kansas City, MISSOURI 64153 Going to: Fort Lauderdale Airport,Florida Date : May 05,2008/ Departure,9pm


InquiryId :  36744  InquiryType :  Flight  DateAndTime :  2008-04-22 17:29:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-22 19:07:56

Hi,
Please go to the dot com site and use the search engine to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 17:29:36

Request for Flights Schedules: Departure from , Kansas International Airport,(MCI)Kansas City, MISSOURI 64153 Going to: Fort Lauderdale Airport,Florida Date : May 05,2008/ Departure,9pm Also ,give me the most competitive price.


InquiryId :  36747  InquiryType :  Flight  DateAndTime :  2008-04-22 18:20:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-23 19:26:27

Hi,
Please go to the dot com site and use the search engine to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-04-22 18:20:16

Checking Air fares from Phoenix AZ to Kona HI June 16-22, 2008


InquiryId :  36749  InquiryType :  Billing  DateAndTime :  2008-04-22 18:33:01  Status :  Replied and Resolved
Replied By Karen S at 2008-04-23 06:55:10

Your account has been cancelled effective immediately. Thank You
Customer submitted at 2008-04-22 18:33:01

Please cancel immediately my subscription charged to my VISA card ending in 9311. My name is Roy Rodrigues and my address is 31003 14th Ave S #B3, Federal Way, WA 98003.


InquiryId :  36766  InquiryType :  Billing  DateAndTime :  2008-04-23 03:52:00  Status :  Replied and Resolved
Replied By Karen S at 2008-04-23 06:24:30

Your account has been cancelled effective immediately. Thank You
Customer submitted at 2008-04-23 03:52:00

I would like to cancel my membership. I am being charged monthly and have no way of accessing the sites or directing potential customers. I was overcharged the first month and still have yet to receive any information. I transferred from YTB and this is no better. I am very disappointed.


InquiryId :  36768  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-23 04:10:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-23 17:33:49

Hi,
Which version of Internet explorer are you using ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-23 04:10:16

member has not been able to access login to Virtual trainer in back office over three weeks, using Internet Explorer newer version


InquiryId :  36775  InquiryType :  Billing  DateAndTime :  2008-04-23 05:45:37  Status :  Replied and Resolved
Replied By David M at 2008-04-30 10:37:49

I show only the monthly 39.94 charge for January, February, March for 887667 (April was waived). I only show the monthly charge for January, February, March, and April for 892224. Pleaes contact customer service if you have additional questions 97 805 9500. Cordially, David WV Customer Service
Customer submitted at 2008-04-23 05:45:37

member would like to know what the additional 39.94 charge on ccard statement is for, he has two business centers and has placed an order for products but it was not for this total.


InquiryId :  36776  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-23 05:53:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-23 17:37:01

Hi,
Please login to your dot biz site and go to WorldVentures PSP tab and then signup there.

Thank You
WorldVentures Team

Customer submitted at 2008-04-23 05:53:01

member states he has not been able to use PSP since launch, has had two months and states the email method for mass mailings and drop down boxes are not functioning. Member would like to sign up for feature now since trial is up.


InquiryId :  36777  InquiryType :  Sponsorship Change  DateAndTime :  2008-04-23 06:00:27  Status :  Replied and Unresolved
Replied By David M at 2008-04-24 12:23:30

I have referred this to the genealogy department. We will advise you of our findings. Thanks, WV Customer Service
Customer submitted at 2008-04-23 06:00:27

member has 6 charges @50.00, he would like to verify if this is accurate for what he has submitted for changes. Member states he had problems submitting in back office due to errors and would like to be sure he is just charged for the 3 sponsorship changes.


InquiryId :  36784  InquiryType :  Genealogy  DateAndTime :  2008-04-23 07:09:51  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-04-26 08:59:06

You can not cycle on just customers only. You have to have at LEAST two personally sponsored and the rest can be any combination. In regards to the FQR+ status. You will still cycle and receive your $100 commissions as long as your personally sponsored stay active. As for if a sponsor cancels, that will not effect the downline. Their sponsor will be who you turn to if you need any assistances, besides calling customer service. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-04-23 07:09:51

member would like to know if she will cycle on retail customers only, and is there is a cap to retail customers. Member also concerned about how everyone going to make money from their downlines if all fees are waived once they make FQR+, also is sponsor decides to quit after a time and has 10 people downline who takes that place can it be transfered.


InquiryId :  36789  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-23 07:54:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-23 17:39:58

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-23 07:54:25

member and downline having problems with powersearch not completing only at 71% meter is displaying this and stops some info shows on hotels. Also satelite images are not available. This has not worked since purchase of membership


InquiryId :  36792  InquiryType :  Compliance  DateAndTime :  2008-04-23 08:16:55  Status :  Replied and Resolved
Replied By Kristie H at 2008-04-23 10:17:09

Please send more information about you request to compliance@worldventures.com. Thanks, WorldVentures Compliance
Replied By Kristie H at 2008-04-23 10:16:26

Please send more information about you request to compliance@worldventures.com. Thanks, WorldVentures Compliance
Replied By Kristie H at 2008-04-23 10:15:59

Please send more information about you request to compliance@worldventures.com. Thanks, WorldVentures Compliance
Customer submitted at 2008-04-23 08:16:55

sole proprietorship website and forward to WV website.


InquiryId :  36794  InquiryType :  Travel Commissions  DateAndTime :  2008-04-23 08:28:09  Status :  Replied and Resolved
Replied By Angela H at 2008-04-23 10:06:59

Dear Nancy, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-23 08:28:09

I have a number of bookings booked through escapevacations.com, why aren\'t they not showing at all. Two/Three trips are completed. Thanks for your time


InquiryId :  36800  InquiryType :  Genealogy  DateAndTime :  2008-04-23 09:23:27  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-04-26 09:01:59

In order to change the placement of a representative, you must be the sponsor of the representative. If you are then you can log into your .biz back office and click on Support/Online Forms/ Placement change request. There is a time limit of 72 hours from the time the representative is enrolled to request a placement change, also they can not have any personally sponsored. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-04-23 09:23:27

Needs to move Annarisa Anderson-922855 to right leg under 922252 - tj stockbridge. placement at bottom is okay. OR can they buy her a new leg on right and sell her original one. They have people signing onto business today.... Please asist asap


InquiryId :  36806  InquiryType :  Events  DateAndTime :  2008-04-23 10:45:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-23 17:42:08

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-23 10:45:42

would like to know the details of the cruiseship inspection at the LONG BEACH LTC Event. On May 17-18th


InquiryId :  36808  InquiryType :  Magazines  DateAndTime :  2008-04-23 10:52:12  Status :  Replied and Resolved
Replied By Sunny at 2008-04-23 17:39:13

Hi
The company name has been updated.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-23 17:38:47

Hi
The company name has been updated.
Thank you
Worldventures Team
Customer submitted at 2008-04-23 10:52:12

I want to Change my name title to Sunnydaze and to stop using Oneida Travel


InquiryId :  36810  InquiryType :  Existing Reservation  DateAndTime :  2008-04-23 11:03:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-23 19:36:21

Hi,
Please use powersearch on the travel site to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-04-23 11:03:24

evelyn, please find a hotel room for mom and grandma for shanas graduation. i will pay for moms room just give me an idea thanks Mary Anna


InquiryId :  36812  InquiryType :  Travel Points Redemption  DateAndTime :  2008-04-23 11:34:33  Status :  Replied and Resolved
Customer submitted at 2008-04-23 11:34:33

member # 879776.... has travel poiunts to redeem and reflects in BO as in Progress but she cannot redeem them


InquiryId :  36820  InquiryType :  New Reservation  DateAndTime :  2008-04-23 13:03:11  Status :  Replied and Resolved
Replied By Sunny at 2008-04-23 17:06:28

Hi
For booking you need to enter the credit card details everytime. We have your credit card details stored with us but that is only used for the worldventures dealings but for bookings with airlines and hotels, cars etc you need to enter the credit card details each time.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-23 17:03:19

Hi
For booking you need to enter the credit card details everytime. We have your credit card details stored with us but that is only used for the worldventures dealings but for bookings with airlines and hotels, cars etc you need to enter the credit card details each time.
Thank you
Worldventures Team
Customer submitted at 2008-04-23 13:03:11

Does world ventures have the capability of storing customer information so that we don\'t have to add our personal info (including credit card info) each time we book travel on this website?


InquiryId :  36823  InquiryType :  Travel Commissions  DateAndTime :  2008-04-23 13:31:47  Status :  Replied and Resolved
Replied By Angela H at 2008-04-24 10:35:37

Dear Marie, No, that is not required to receive travel commissions. The only requirement is that your monthly payments are up to date. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-23 13:31:47

In order to get travel commissions do you need to have sponsored a person on your left and a person on your right?


InquiryId :  36828  InquiryType :  Dot Com Site  DateAndTime :  2008-04-23 14:10:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-23 19:02:49

Hi,
Please send it to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-23 14:10:16

I\'ve tried several times for several days to upload a photo but with no success. I\'ve used larged photos and compressed ones but neither kind work. Please help.


InquiryId :  36831  InquiryType :  Cancellation  DateAndTime :  2008-04-23 14:18:13  Status :  Replied and Unresolved
Replied By Andre C at 2008-04-23 14:46:17

CST will need to call customer service and request account be cancelled
Customer submitted at 2008-04-23 14:18:13

I was calling to do a welcome call - and she wanted to cancel actually and get her money back. Her father is sick and her mother in law is in the hospital.


InquiryId :  36832  InquiryType :  Dot Com Site  DateAndTime :  2008-04-23 14:19:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-23 17:51:42

Hi,
Please let us know the url and the member id that you are using .

Thank You
WorldVentures Team

Customer submitted at 2008-04-23 14:19:37

MBr unable to log on .com site... getting an error msg \" oops\" .. or no such mbr??


InquiryId :  36833  InquiryType :  Magazines  DateAndTime :  2008-04-23 14:25:32  Status :  Replied and Resolved
Replied By Sunny at 2008-04-23 18:16:12

Hi
It takes a minimum of 10 business days for shipment, so you may please wait for a few more days.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-23 18:15:42

Hi
It takes a minimum of 10 business days for shipment, so you may please wait for a few more days.
Thank you
Worldventures Team
Customer submitted at 2008-04-23 14:25:32

I was trying to order more success magazines and all I see is shipment pending. Does this mean I did it correctly and you are out of them or do I need to reorder because something didnot go thru right?


InquiryId :  36836  InquiryType :  General Questions  DateAndTime :  2008-04-23 16:09:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-23 17:57:30

Hi,
Please use IE 7.0 and try to access the training .

Thank You
WorldVentures Team

Customer submitted at 2008-04-23 16:09:35

Franklin Marshall #927643 - Trying to use the virtual training in bo but keeps getting message down for maintenance. I got in right away. He wants to know when this will be available to him.


InquiryId :  36837  InquiryType :  New Reservation  DateAndTime :  2008-04-23 16:08:28  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-04-24 08:39:24

Hello Betty, If you have travel questions or concerns you must log into your back office and contact the travel department through Live Chat. Please feel free to contact our corporate office at #972-985-6841. Thank You! World Ventures
Customer submitted at 2008-04-23 16:08:28

I dont think anybody reads this page. I have written many times with no response.


InquiryId :  36849  InquiryType :  Genealogy  DateAndTime :  2008-04-23 18:39:16  Status :  Replied and Resolved
Customer submitted at 2008-04-29 14:58:20

thanks for your comments. The problem was apparently related to the server updates. My login also reverted back to a previous one which I discovered after a cal to the support desk. I am now able to access the page without any issues.
Replied By David S at 2008-04-24 07:58:01

Member , If you are getting the (OUT OF MEMORY ERROR) Your computer needs to be updated with extra memory to obtain the process. If any question call me at tech support x9630
Replied By Matthew Phelps at 2008-04-24 07:39:54

Hello Linda, I was able to access your back office and genealogy page, please attempt to login again. If you continue to have problems signing in feel free to contact our corporate office at #972-985-6841. Thank You! World Ventures
Customer submitted at 2008-04-23 18:39:16

I am trying to login to the geneology section and am getting an out of memory error. Source Page: FirestormLogin.aspx.ValidateLogin Error code: Exception Error Message: Out of memory


InquiryId :  36851  InquiryType :  Dreamtrips  DateAndTime :  2008-04-23 19:18:24  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-24 15:39:10

I forwarded your info to April. She is handling this DreamTrip. Thanks, Meredith
Customer submitted at 2008-04-23 19:18:24

I am interested in the Baja dream Trip Cruise. I want to take a friend, but am not sure which friend can come. How do I sign up for the trip to reserve the spot, because it will sell out, without having the second name?


InquiryId :  36854  InquiryType :  Magazines  DateAndTime :  2008-04-23 19:50:41  Status :  Replied and Resolved
Replied By Ric Q at 2008-04-24 07:53:58

Live chat support should be available. Is there something I can help you with through here?
Customer submitted at 2008-04-23 19:50:41

I don\'t seem to be having any luck in contacting an agent through your live chat system. I left a note and would like to have some feedback on my inquiry.


InquiryId :  36859  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-23 20:27:10  Status :  Replied and Resolved
Replied By Ric Q at 2008-04-24 12:11:01

You password is coming up as suzuki600 and you site is http://barbarah.worldventures.biz/ or https://www.world-venture.com/
Customer submitted at 2008-04-23 20:27:10

My ID # is 922966 vespatravel. I an not log in. My email addresses are: barbara.mmafitness@yahoo.com jkdbarbara@yahoo.com


InquiryId :  36863  InquiryType :  DreamTrips Cards  DateAndTime :  2008-04-23 22:40:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 17:39:57

Hi,
Please initiate livechat with the travel department and a dreamtrip agent will assist you for member prices . Meanwhile , our technical team is checking on login to member\\\'s area for dreamtrips and will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-04-23 22:40:27

I am new to world ventures. I have pai my enrollment fee and have passed my test to become an LTC. I was looking at the DreamTrips (which I signed up to be a part of) and am finding that I cannot see the prices associated with most of the cruises. It is asking me to log in to see the member price, even though I have accessed it after logging into my back office. Furthermore, if I try to obtain the price by booking the trip, it wont accept my user name, number or passoword. I was wondering if you coul offer any assisitance with this. Thank you very much for your time, and I look forward to hearing from you.


InquiryId :  36873  InquiryType :  Existing Reservation  DateAndTime :  2008-04-24 05:18:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:17:04

Hi,
Please email at customerservice@wctravel.com or call 1-888-254-0637 for assistance.

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 05:18:36

My question is regarding cancellations. If we need to cancel a vacation or just 1 night of a vacation, I noticed that our particular reservation does not allow us to do this. Are all bookings this unflexible? All I needed to do was cancel the final night of our trip and head back home 1 day early and they told me this was not possible. Here\'s the detail of my order: Confirmation Number: WCT874825354 Guest Name: MICHAEL FUNKE Hotel Confirmation Number: 67941061


InquiryId :  36883  InquiryType :  Billing  DateAndTime :  2008-04-24 06:44:44  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-04-24 07:32:31

Hello Mr.Stockdale, I show the last charge on your account was for March, the FQR+ promotion did not start until April 1st. If you would like to discuss the matter further you can contact our corporate office at #972-985-6841. Thank You! World Ventures
Customer submitted at 2008-04-24 06:44:44

member is FQR+, is still being charged monthly recurring payment for last two months and would like to know when it will cease, and has requested a refund which I will submit for.


InquiryId :  36884  InquiryType :  Magazines  DateAndTime :  2008-04-24 06:47:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 17:10:47

Hi,
Please let us know the order number and reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 06:47:53

member ordered success magazines quantity of 25, two weeks ago and would like to know the status if possible please


InquiryId :  36887  InquiryType :  New Reservation  DateAndTime :  2008-04-24 07:16:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:09:56

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 07:16:37

I CAN NOT BOOK A VACATION, IT WILL NOT LET ME


InquiryId :  36888  InquiryType :  Existing Reservation  DateAndTime :  2008-04-24 07:28:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:18:06

Hi,
Please contact the airlines directly for the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 07:28:09

Hello, I made a reservation earlier this week and can\'t seem to locate my confirmation printout. Could you please send me my confirmation number or information? Thanks for your time, Randy Knudson


InquiryId :  36890  InquiryType :  Existing Reservation  DateAndTime :  2008-04-24 07:56:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:18:47

Hi,
You cannot see the bookings on your dot com site . Our technical team is working on it .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 07:56:05

is there any place that I can see what my commission will be for a pending rental car reservation that I booked for July?


InquiryId :  36894  InquiryType :  New Reservation  DateAndTime :  2008-04-24 08:29:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:45:33

Hi,
The reason why we dont search on Southwest is because they does not allow any metasearch to search its website .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 08:29:43

Are we able to use Southwest Airlines from Dallas Love Field. I tried booking to OKC through Powersearch and the only thing it showed from Love Field was going Continential, changing planes in Houston and taking 5 hours to get from Dallas to OKC (I can drive that in 3 hours) Plus the price was about $400. I booked directly through SW web site for $118. I would have liked to use my new website to get travel credit or discount


InquiryId :  36896  InquiryType :  Magazines  DateAndTime :  2008-04-24 08:41:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:47:16

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 08:41:12

How do I talk to Carolyn Stanford personally!!!!


InquiryId :  36897  InquiryType :  EarnVacations.com  DateAndTime :  2008-04-24 09:16:05  Status :  Replied and Resolved
Replied By RichardJ F at 2008-05-21 10:29:35

Mr Parrish, At this time we do not know. I can tell you this being in the WorldVentures Family is and in the future will be very exciting. We will be sending out WorldVenture News emails to keep you posted. Thanks WV
Customer submitted at 2008-04-24 09:16:05

Since one of the backbone elements to EV is the use of the $10k guarantee and the magazines AND these are both being phased out, I\'m wondering what\'s planned to replace these two? Thanks, Barry


InquiryId :  36908  InquiryType :  Magazines  DateAndTime :  2008-04-24 10:44:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:20:03

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 10:44:13

Are there 2 kingsized beda available in this suite? Please send pictures of this accomodation.


InquiryId :  36911  InquiryType :  Genealogy  DateAndTime :  2008-04-24 10:54:39  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-04-29 13:54:36

The month after you qualify is free. So, for example, if you qualify in April, then May will be free. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-04-24 10:54:39

Member is qualified for FQR + and wants to find out why she is still getting charged for her monthly dues.


InquiryId :  36916  InquiryType :  FAM News  DateAndTime :  2008-04-24 11:20:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:52:36

Hi,
You need to access your dot biz site for fam news. Also the LTC card is no longer issued. Please print the agent letter of verification and use it for all travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 11:20:25

Hello, I have not logged into my back office in a very very long time. For some reason I only have access to be able to change my photo and add some text to my website. Can you tell me where I might access the fam news area? I also need to apply for a new card as I have misplaced mine. Thank you, Helene Hadfield


InquiryId :  36920  InquiryType :  Magazines  DateAndTime :  2008-04-24 12:06:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 16:57:07

Hi,
We have forwarded your request to the concerned department and it will reach you shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-04-26 05:29:51

That was the first thing your agent did when I called! I realize that things are growing in your offices but I ordered these magazines at the time of the convention in March! Please find out where they are, and when I will be receiving them.
Replied By Aruna A at 2008-04-24 17:15:35

Hi,
Please reconfirm your mailing address.

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 12:06:53

Member ordered Success Magazines and was informed they were shipped out on 4/14.


InquiryId :  36927  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-24 12:40:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 17:24:32

Hi,
May I know your member id and password that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 12:40:29

Member cannot print letter of verification in BO, password will not work


InquiryId :  36936  InquiryType :  Existing Reservation  DateAndTime :  2008-04-24 14:23:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:22:24

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 14:23:10

I need to cancel my hotel revservation, how do I go about doing that?


InquiryId :  36942  InquiryType :  Existing Reservation  DateAndTime :  2008-04-24 16:19:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:23:47

Hi,
Please contact the airlines directly and they will send you the itinerary .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 16:19:35

forgot to print out my itinerary


InquiryId :  36947  InquiryType :  Existing Reservation  DateAndTime :  2008-04-24 16:56:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-24 18:24:20

Hi,
You need to contact the airlines directly and give the credit card details again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-24 16:56:56

I booked a trip through power search and recieved a message saying my credit card didn\'t go through. How do I resubmit it.


InquiryId :  36948  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-24 17:06:14  Status :  Replied and Resolved
Replied By Nick at 2008-04-24 18:37:51

Hi,
There is some updation work going on. Please give a search and try again tomorrow. If it still doesn\\\\\\\'t work then get connect to live chat by selecting Travel Department and our agent will assist your further.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-04-24 18:37:12

Hi,
There is some updation work going on. Please give a search and try again tomorrow. If it still doesn\\\'t work then get connect to live chat by selecting Travel Department and our agent will assist your further.

Thanking you.
WorldVentures Team

Customer submitted at 2008-04-24 17:06:14

Hi...I was told to eliminate temporary internet files and cookies in order to get my site to work. I\'m trying to look for hotels in Europe. It\'s still not working when I go to the Powersearch. It stays on \"1 Item Remaining\" and never goes off of that. Very, very frustrating. aspin.worldventures 919889


InquiryId :  36955  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-24 18:16:48  Status :  Replied and Resolved
Replied By Nick at 2008-04-24 18:55:26

Hi,
I have informed our technical department about it and they will check on it.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-04-24 18:51:33

Hi,
I have informed our technical department about it and they will check on it.

Thanking you.
WorldVentures Team

Customer submitted at 2008-04-24 18:16:48

the cruise search button does not seem to be working


InquiryId :  36969  InquiryType :  Commissions  DateAndTime :  2008-04-25 02:08:17  Status :  Replied and Resolved
Replied By Angela H at 2008-04-29 06:10:46

Dear Gretchen, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-25 02:08:17

have not seen the commission for booked travel


InquiryId :  36973  InquiryType :  Existing Reservation  DateAndTime :  2008-04-25 04:35:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-25 17:57:32

Hi,
Please contact the vendor directly to get the details .

Thank You
WorldVentures Team

Customer submitted at 2008-04-25 04:35:05

Need to locate confirmation #


InquiryId :  36974  InquiryType :  Billing  DateAndTime :  2008-04-25 04:36:14  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-04-25 08:57:06

Hello Fatima, Please contact our corporate office at #972-985-6841 with the updated information or log into your Back Office under \\\"Main Menu\\\" and click under \\\"Billing Manager\\\". Thank You! World Ventures
Customer submitted at 2008-04-25 04:36:14

Where can I get in my billing account? I want to change it.


InquiryId :  36976  InquiryType :  Refunds  DateAndTime :  2008-04-25 05:04:25  Status :  Replied and Resolved
Replied By Karen S at 2008-04-26 06:30:39

If you could please call the customer service dept. The information provided is not enough for us to know what to do or which of the 3 dreamtrips booked we need to cancel. We need a little more infomation, so if you could please call customer service at 972-805-9600. Thank You, Karen Scott
Customer submitted at 2008-04-25 05:04:25

Customer needs to cancel one of the dreamtrips she accidently booked three instead.


InquiryId :  36977  InquiryType :  Existing Reservation  DateAndTime :  2008-04-25 05:10:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-25 17:57:56

Hi,
Please contact the airlines directly to get the itinerary with details .

Thank You
WorldVentures Team

Customer submitted at 2008-04-25 05:10:28

I didn\'t get My itinary emailed to me as I normally do. Thnaks, Shane


InquiryId :  36998  InquiryType :  Existing Reservation  DateAndTime :  2008-04-25 08:49:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-25 18:28:12

Hi,
Please go to the travel site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-04-25 08:49:42

I need to find my flight information for a flight leaving LAX tomorrow morning to san fran


InquiryId :  36999  InquiryType :  Genealogy  DateAndTime :  2008-04-25 08:52:52  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-04-29 14:02:17

To view the customers that you have enrolled in the system, please log into your .biz back office. Click on genealogy, then after you login again, click on the customers tab on the left hand side of the screen. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-04-25 08:52:52

Donnie Lewis 913152-cust wanted to know how many Dt customer how been signed up on his left side?


InquiryId :  37018  InquiryType :  Magazines  DateAndTime :  2008-04-25 12:39:02  Status :  Replied and Resolved
Replied By Nick at 2008-04-25 17:05:50

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-04-25 17:05:24

Hi,
I need your member ID number to check on this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-04-25 12:39:02

I ordered 2 pachages of Dream Trip magazines on April 8. They have showed up on my credit card but I have yet to receive them. The tracking number you sent me is 9612895409106672742150. This is the tracking number for the Success magazines I ordered at the convention in Vegas. I have received these but I haven\'t received the Dream Trip magazines that I ordered and I did receive a notice from you that they had been shipped. Will you send me the correct tracking number so I can find out where my magazines are.


InquiryId :  37022  InquiryType :  Hotel  DateAndTime :  2008-04-25 13:10:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-25 18:33:21

Hi,
An LTC will be able to receive a travel agent discount .

Thank You
WorldVentures Team

Customer submitted at 2008-04-25 13:10:29

Would like to know if someone books a hotel reservation off of their site, if they would be able to receive a AARP or AAA discount.


InquiryId :  37029  InquiryType :  Existing Reservation  DateAndTime :  2008-04-25 13:54:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-25 18:30:45

Hi,
Please contact the airlines directly to make the changes .

Thank You
WorldVentures Team

Customer submitted at 2008-04-25 13:54:45

my flight reservation has the wrong departure flight


InquiryId :  37033  InquiryType :  Existing Reservation  DateAndTime :  2008-04-25 14:24:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-25 18:31:33

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-04-25 14:24:47

It appears that I cannot chat with a representative and that I cannot get questions answered by leaving messages either on the message board or here. How do I go about getting some service to answer questions about my upcoming trip?


InquiryId :  37034  InquiryType :  Reactivation  DateAndTime :  2008-04-25 15:02:35  Status :  Replied and Resolved
Replied By Nick at 2008-04-25 17:00:52

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist your further regarding this.

Thanking you.
WorldVentures Team

Replied By Nick at 2008-04-25 17:00:24

Hi,
please call us at 972-805-9600 M-F 8am to 8pm central time and our agent will assist your further regarding this.

Thanking you.
WorldVentures Team

Customer submitted at 2008-04-25 15:02:35

I am trying to find out why I was informed by the World Ventures Concierge that I am no longer a member of World Ventures. Everything appears fine in my back office. I don\'t understand what\'s happening. I\'ve never left World Ventures...I\'ve been a member since pre-launch in october 2005.


InquiryId :  37040  InquiryType :  Billing  DateAndTime :  2008-04-25 15:49:36  Status :  Replied and Resolved
Replied By Karen S at 2008-04-26 05:36:44

Mr. Fu, your membership with WorldVentures has been cancelled effective immediately. Thank You, Karen Scott
Customer submitted at 2008-04-25 15:49:36

How do I cancel membership?


InquiryId :  37041  InquiryType :  Dreamtrips  DateAndTime :  2008-04-25 15:54:12  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-29 08:55:25

Which DreamTrip are you referring to? They are all different. Thanks,Meredith. m.lambert@worldventures.com
Replied By Meredith Lambert at 2008-04-29 08:55:19

Which DreamTrip are you referring to? They are all different. Thanks,Meredith. m.lambert@worldventures.com
Replied By Meredith Lambert at 2008-04-29 08:55:06

Which DreamTrip are you referring to? They are all different. Thanks,Meredith. m.lambert@worldventures.com
Customer submitted at 2008-04-25 15:54:12

it is a billing question do I have to paid the full amount or can I put some- thing down to save me a cabin with a balcony.


InquiryId :  37048  InquiryType :  Magazines  DateAndTime :  2008-04-25 21:30:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 17:39:39

Hi,
Please let me know your member id so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-04-25 21:30:13

I am trying to log in my web page and it tells there isn\'t such? Please let me know as soos as possible.


InquiryId :  37061  InquiryType :  Magazines  DateAndTime :  2008-04-26 07:46:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 17:47:22

Hi,
Please go to the dot com site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-04-26 07:46:31

I need help in obtaining flight reservations. Can you assist me?


InquiryId :  37074  InquiryType :  Dreamtrips  DateAndTime :  2008-04-26 09:59:43  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-28 05:06:20

I sent your name and email to Dawn.....she is handling this Dreamtrip. If you need her in the meantime, her email is: d.parton@worldventures.com
Customer submitted at 2008-05-27 18:38:00

coming from hobby airport I want to I WANT TO KNOW WILL THERE BE A BUS TO TAKE US TO GALVESTON TEXAS, MY FLIGHT WILL BE ARRIVED IN HOUSTON TEXAS AUG,23 2008 I WILL BE STAYING AT THE RESIDEN- CE MARRIOTT IT NEAR THE AIRPORT. I HAD TO BOOK ADAY AHEAD THIS WAS ONLY WAY THAT I CAUSE HAVE MAKE THE SHIP ON TIME,DO WORLDVENTURES HAVE BUSES TO TAKE US TO GALVESTON TEXAS.PLEASE REPLY MY EMAIL IS ladypurple07@earthlink.net
Replied By Meredith Lambert at 2008-04-29 08:58:34

I have forwarded your request to Dawn. She is the specialist handling the Western Caribbean DreamTrip. Thanks, Meredith
Customer submitted at 2008-04-26 09:59:43

Discount on senior citizens are they available, I will be going to the western caribbean on 8/24/08 to 8/31/08 I am getting the balcony cabin and the price on it is $764.33. Please get back to me as soon as possiable so I can book it. Thank You


InquiryId :  37076  InquiryType :  Existing Reservation  DateAndTime :  2008-04-26 11:46:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 19:26:32

Hi,
Please install the latest version of adobe flashplayer and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-26 11:46:41

unable to access teh LTC and DT video. it seems not be able to stream it keeps locking up. Happened on 4/23/08.


InquiryId :  37077  InquiryType :  Existing Reservation  DateAndTime :  2008-04-26 11:47:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 19:28:11

Hi,
Please download the latest version of adobe flashplayer and check the internet speed for it to work properly .

Thank You
WorldVentures Team

Customer submitted at 2008-04-26 11:47:43

unable to access teh LTC and DT video. it seems not be able to stream it keeps locking up. Happened on 4/23/08. DID DWNLD Adobe Flash Player and still does not work...


InquiryId :  37083  InquiryType :  Dot Com Site  DateAndTime :  2008-04-26 15:02:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 17:58:19

Hi,
Please send it to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-26 15:02:44

I get an error message when trying to upload a jpeg photo. Suggestions?


InquiryId :  37091  InquiryType :  Dreamtrips  DateAndTime :  2008-04-26 18:05:46  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-29 09:03:00

I have forwarded your request to April. She is the specialist handling the Ireland DreamTrip. Thanks, Meredtih
Customer submitted at 2008-04-26 18:05:46

I am e-mailing in regards to the Dreamtrip to Ireland. One of the points is a first class hotel with private bathroom for 4, 5, or 6 nights. I am not sure what that means. If the trip is for 6 nights, then don\'t we have a hotel for all 6 nights? Why would we only want 4 or 5 nights?


InquiryId :  37099  InquiryType :  Magazines  DateAndTime :  2008-04-27 01:48:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 18:20:19

Hi,
Your member id is 922984 .

Thank You
WorldVentures Team

Customer submitted at 2008-04-27 01:48:28

I am unable to locate my User ID Number


InquiryId :  37104  InquiryType :  Magazines  DateAndTime :  2008-04-27 06:38:01  Status :  Replied and Resolved
Replied By David M at 2008-05-20 12:14:41

The initial start-up fee for the Leisure Travel Consultant and Dreamtrips package is $399.00. The monthly charge is 39.94. This package allows you to refer friend/family etc. to book travel online on your own personalized Worldventures website using our online tool You may also book offline by using our travel industry IATA number. You will receive 50 % of the commissions paid to Worldventures. If you would be so kind to provide me with the city you reside in, I can refer you to Worldventures sales representatives in your area. Cordially, David WV Customer Service
Customer submitted at 2008-04-29 06:34:27

Hello, my name is Van Farley. I would like to work online as a travel agent. What information do I need and what is the cost to get started and what are the continuing fees? Thank You, Van
Replied By Aruna A at 2008-04-28 18:24:26

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-04-27 06:38:01

Hello Ray, this is Van Farley, Elyra's husband. Please send me a working e'mail address, so I can ask you some information on working online. Thank You Van Farley


InquiryId :  37106  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-27 06:51:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 18:24:56

Hi,
Our technical team is working on it and very soon the toolbar will be there on your home page .

Thank You
WorldVentures Team

Customer submitted at 2008-04-27 06:51:53

I can\'t find the Powersearch toolbar, and how can I use the powersearch toolbar. HELP!!!


InquiryId :  37107  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-27 07:22:54  Status :  Replied and Resolved
Replied By David S at 2008-04-29 06:37:42

Already working on the issue with the doc/biz site for enrollment issues. I already talk to Gail on 2 issues system and enrollment. Wanting to find fax for enrollment .......
Customer submitted at 2008-04-27 07:22:54

My name is Gale (Norton) Witt and I am trying to sign up under my brother\'s site to become an AR 399.99/39.94 per month. My brother is Philip Norton, 909237 and I am using nortontravels.worldventure.biz. I was told that I could sign up as Brian and Gale Witt and use one social security number so I did. I used an automatic withdraw from our checking. Everything was correct. I clicked on the complete enrollment button on the final confirmation page and it threw me right back to the final confirmation page with the red letters at the bottom of the page that said: \"To Complete this enrollment, click the \'Complete\'button above.\" I did this several times, fearing that I would now owe world ventures several thousand dollars and be registered about 10 times. I never received an email so I tried just registering under one name, Brian Witt,with one social security, and the results were the same. I pressed the complete button and it bounced back to the red lettering at the bottom of the Enrollment Summary Final Confirmation page stating \"To complete this enrollment, click the \'Complete\' button above.\" What in the world am I doing wrong? I even turned my firewall off just in case. I canceled the enrollments but I don\'t know if they really did. Please don\'t let this go through a million times or under two different registration names. Let me know as soon as possible. Gale Witt


InquiryId :  37108  InquiryType :  Commissions  DateAndTime :  2008-04-27 09:01:19  Status :  Replied and Resolved
Replied By David M at 2008-05-19 11:26:46

In reading over the documentation for this program, it states you will receive an additional bonus for each person you bring. However, it also states that in order to qualify for the bonus(es), the Guest Representatives must be personally enrolled. Did you have your guests do this.
Customer submitted at 2008-04-27 09:01:19

Hi, I have enrolled 4 people since returning from Las Vegas convention and non of the checks reflected the additional amount I was told about for attending. Can someone check into that and get back to me please? thanks so much.


InquiryId :  37121  InquiryType :  Existing Reservation  DateAndTime :  2008-04-27 13:58:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 20:03:36

Hi,
If you have booked a reservation , please contact the vendor directly or initiate livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2008-04-27 13:58:57

Hello, need to know how I can search my account and deposit the rest of the money. I did not make User ID.


InquiryId :  37124  InquiryType :  Existing Reservation  DateAndTime :  2008-04-27 14:46:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 20:05:50

Hi,
Please let us know your member id and we will update it .

Thank You
WorldVentures Team

Customer submitted at 2008-04-27 14:46:57

I GAVE THE WRONG EMAIL ADDRESS. IT SHOULD HAVE BEEN SCOTT.DUPONT@MASCOCS.COM


InquiryId :  37137  InquiryType :  Magazines  DateAndTime :  2008-04-27 17:53:08  Status :  Replied and Resolved
Customer submitted at 2008-04-27 17:53:08

I tried to book a cruise through one of your sites @dreamdustvacations.com. I went through the entire process and your site collected all my financial and personal information. As soon as I completed the financial information page, I was directed to call your 800 number, which I did, but could not speak to an agent. Since I was unable to secure any type of confirmation from your company, I am assuming that my transaction (my booking) failed. I tried to contact your online agent who told me my only choice was to wait until Monday to call the 800 number. I have since booked directly with the cruise line and want to be absolutly sure that World Ventures understands that due to the compute error, I no longer wish to engage their services in booking my cruise. I will be contacting my credit card company to ensure that no charges from your company appear on my statement. It is very unfortunate that my first attempt to do business with your company was a failure, and perhaps you might consider offering the service of \"live\" agents by phone on the weekends. I would appreciate an email or a phone call in return to confirm that no transactions were received or confirmed by your company. The manner in which this issue is resolved will certainly determine whether I might attempt to do business with World Ventures in the future.


InquiryId :  37145  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-27 21:43:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 18:59:39

Hi,
LTC cards are no longer issued. Please use the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-04-27 21:43:49

Ineed a new ID card, mine expires April 2008--what do I need to do to get one?


InquiryId :  37167  InquiryType :  Travel Commissions  DateAndTime :  2008-04-28 07:08:26  Status :  Replied and Resolved
Replied By Angela H at 2008-04-29 07:45:11

Dear Natan, As an LTC you will receive 50% of the total commission received by WorldVentures. The .com site has not been updated with the new comp plan and it is still showing 30%. Please do not let this worry you, because you will be receiving the full 50%. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-28 07:08:26

Hi: What percentage of commissions earned are paid to LTC on the presentation it says 50% of base commission and in the dot com login it says 30% which is a big difference. Please let me know. Thanks Natan


InquiryId :  37168  InquiryType :  Flight  DateAndTime :  2008-04-28 07:09:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 20:07:01

Hi,
Please go to your dot com site and submit the group travel request form and someone will get back to you with the quote within 72 hours .

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 07:09:21

My name is Michele Derouin and I am a travel consultant for World Ventures, #897733. My questions is, group FLIGHT only travel. How do I get the cheapest rates? We have about 16 of us that want to get flights only, but I was wondering if there is a break in getting this?


InquiryId :  37175  InquiryType :  Existing Reservation  DateAndTime :  2008-04-28 07:33:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 20:07:57

Hi,
Since it is an air reservation, please contact the airlines directly to get the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 07:33:03

my name is Jean Tutson-Parker, i booked my flight from LAX to DET mi, on northwest airlines scheduled to depart close to 11pm sat may 3rd and arrive close to 6am in det on the 4th i havent received my flight confirmation or if i have i may have not noticed it can someone please assist me in getting my confirmation?


InquiryId :  37180  InquiryType :  Magazines  DateAndTime :  2008-04-28 07:59:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 17:01:50

Hi,
Please submit the refund form through your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 07:59:55

Has not received magazine order and ordered 4/8. Wants credit for order


InquiryId :  37184  InquiryType :  DreamTrips Cards  DateAndTime :  2008-04-28 09:24:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 19:18:51

Hi,
May I know the url and the login details , so that we can check ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 09:24:15

I have paid to become a member of the Dream Trips and it the system will not allow me to log in, and says that I am not a member. I sent an email last week in effort to remedy this obstacle, and I am still looking forward to a response. If you would please contact me in a timely manner, it would be very much appreciated. Thank you


InquiryId :  37200  InquiryType :  Flight  DateAndTime :  2008-04-28 10:39:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 20:08:55

Hi,
Please give a google search and input the preferred airport code when you search on the dot com site .

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 10:39:58

where can i find a listing of airports with city names for for a powersearch?


InquiryId :  37207  InquiryType :  Magazines  DateAndTime :  2008-04-28 11:36:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 19:21:49

Hi,
Please go to your dot com site and submit the group travel request form and someone will get back to you within 72 hours .

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 11:36:18

I am trying to find a rental for a customer. She wants to go to Crystal Beach, Galveston, TX for a weekend any time in the month of June 2008. She cannot go over $500.00 and she only wants it for the weekend. She needs something that would accomodate at least 10 people. Non-Smoking.


InquiryId :  37220  InquiryType :  New Reservation  DateAndTime :  2008-04-28 12:44:30  Status :  Replied and Resolved
Replied By Sunny at 2008-04-28 18:52:33

Hi
You may please come to livechat selecting \\\\\\\'Travel Department\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-28 18:28:03

Hi
You may please come to livechat selecting \\\'Travel Department\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-04-28 12:44:30

I\'m trying to book a flight fo 3 adults and 5 children but the childrens option only goes up to 3. Also, would it be better to hotel, flight and car as a package or seperately?


InquiryId :  37228  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-28 14:18:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 17:10:03

Hi,
May I know the login and the password that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 14:18:32

new enrollment cannot login to website, error states user not recognized or incorrect pass code.


InquiryId :  37229  InquiryType :  Dot Com Site  DateAndTime :  2008-04-28 14:19:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-28 17:11:35

Hi,
May I know the login and the password that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 14:19:31

new enrollment cannot login to website, states not recognized/incorrect passcode


InquiryId :  37233  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-28 14:37:15  Status :  Replied and Resolved
Customer submitted at 2008-04-29 09:10:38

What about me not receiving any e-mails?
Replied By David S at 2008-04-29 08:27:55

THE PASSWORD HAS BEEN CHANGED PER THE CLIENT REQUEST. (GROCK9)
Customer submitted at 2008-04-28 17:25:13

917285 old password: GRock9 requested password: 880143 I also tried to have the system send me my password and I never received an e-mail. I have not been receiving any of the WV e-mails.
Replied By Aruna A at 2008-04-28 17:12:07

Hi,
Please let us know your member id and password that you are using .

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 14:37:15

member tried to login with new password and it will not accept change. Member uses foxfire, and IE.


InquiryId :  37234  InquiryType :  Magazines  DateAndTime :  2008-04-28 14:40:52  Status :  Replied and Resolved
Replied By Sunny at 2008-04-28 17:56:09

Hi
You may login to your .biz site ( http://scottduff.worldventures.biz/ )using member id# 928961 and password 12345, go to LTC home under LTC tab and then click on \\\\\\\'Take the Exam\\\\\\\' link.
To change the URL of your site, please give the new name and we will update from ourend.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-28 17:55:08

Hi
You may login to your .biz site ( http://scottduff.worldventures.biz/ )using member id# 928961 and password 12345, go to LTC home under LTC tab and then click on \\\'Take the Exam\\\' link.
To change the URL of your site, please give the new name and we will update from ourend.
Thank you
Worldventures Team
Customer submitted at 2008-04-28 14:40:52

I havbe not been able to log on to the ltc sight to take the test. Either the login ID or password is incorrect. Also, am I able to change the sitename from my name to something else??? Is there an email set up through the site for me to reach any inquiies?? Not really needed I suppose.


InquiryId :  37235  InquiryType :  Magazines  DateAndTime :  2008-04-28 14:43:57  Status :  Replied and Resolved
Replied By Sunny at 2008-04-28 18:56:04

Hi
Please come to livechat selecting \\\\\\\'Travel department\\\\\\\' and our agent will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-28 18:55:33

Hi
Please come to livechat selecting \\\'Travel department\\\' and our agent will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-04-28 14:43:57

Can you start looking for us for our family vacation in Hawaii over Christmas break. 7 nights sometime between December 21 thru January 2. 27 possible travelers. We would want to purchase the insurance also just in case. Some of the things we are looking for are: Property on the beach not 5 minutes away Pool on the grounds Luau offered on site or close by activities for kids golf on site or close by Refrigerators 2 bedroom suites or seperate villas/condos for each family possibly some that could connect to each other or large house? close to shopping, zoo, pearl harbor, etc. possibly on Oahu, Waikiki beach If we get a house or condo, can you pack groceries to bring over there? I know Jess & Mitch said groceries were really expensive over there. Know of any cheap stores to buy food? 1. Mary H. Witucki 2. Eugune M. Witucki 3. Sandy Mickelson 1. John M. Broich 2. Susan M. Broich 3. Kristine A. Broich 4. Adam J. Broich 1. Charles Johnson 2. Kathleeen M. Johnson 3. Brianna Johnson 4. Emilee A. Johnson 1. Mitch Martinez 2. Julie A. Martinez 3. Morgan A. Martinez 4. Maia M. Martinez 5. Mason G. Martinez 6. Magdaline K. Martinez 1. Scott Baumgartner 2. Mary M. Baumgartner 3. Justine R. Baumgartner 4. Jordan L. Baumgartner 5. Jacqueline S. Baumgartner 6. Brett Stanley? 1. Stephen T. Witucki 2. Leslie Witucki 3. Brittany A. Witucki 4. Brooke M. Witucki Thanks, Sue P.S. Have you recovered from the wedding yet? Did you get enough money to pay for your costs? Talk to you soon. We really appreciated all your efforts.


InquiryId :  37241  InquiryType :  Magazines  DateAndTime :  2008-04-28 15:08:59  Status :  Replied and Resolved
Customer submitted at 2008-04-28 15:08:59

questions on form


InquiryId :  37242  InquiryType :  Magazines  DateAndTime :  2008-04-28 15:12:24  Status :  Replied and Resolved
Replied By Sunny at 2008-04-28 18:04:51

Hi
We have informed the concerned department, you will be receiving the magazine shortly.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-28 18:04:25

Hi
We have informed the concerned department, you will be receiving the magazine shortly.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-28 17:59:02

Hi
We have informed the concerned department, you will be receiving the magazine shortly.
Thank you
Worldventures Team
Customer submitted at 2008-04-28 15:12:24

Hi, I ordered the 25 pack of the \"Success from Home\" magazines. It showed up on my AmEx card on 04/13/08, but I haven\'t rec\'d the magazines yet. Can you tell me the status of the order? Thanks, Debrau ID 916529


InquiryId :  37254  InquiryType :  Existing Reservation  DateAndTime :  2008-04-28 16:18:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 18:30:37

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 16:18:54

can you tell me what the taxes and insurance cost will be on this trip I am a new member. Tina Swann


InquiryId :  37263  InquiryType :  Existing Reservation  DateAndTime :  2008-04-28 17:40:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 18:31:05

Hi,
Please let us know your member id and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 17:40:25

I have a website wisewaytotravel.com and cannot find it---who can I ask for help with it? Thankyou--Kim Wise---kimlwise@comcast.net


InquiryId :  37267  InquiryType :  Flight  DateAndTime :  2008-04-28 18:25:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 18:31:54

Hi,
We do not search on Southwest . The reason why we dont search on Southwest is because they does not allow any metasearch to search its website .

Thank You
WorldVentures Team

Customer submitted at 2008-04-28 18:25:08

I am trying to book a flight on sw airlines from okc to amarillo and the power search will not pull up southwest airlines.


InquiryId :  37269  InquiryType :  Dot Com Site  DateAndTime :  2008-04-28 18:47:47  Status :  Replied and Resolved
Replied By Sunny at 2008-04-28 19:15:43

Hi
Please come to livechat selecting \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you with Vacation booking.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-28 19:15:43

Hi
Please come to livechat selecting \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you with Vacation booking.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-28 19:14:48

Hi
Please come to livechat selecting \\\'Travel Dept\\\' and our agents will assist you with Vacation booking.
Thank you
Worldventures Team
Customer submitted at 2008-04-28 18:47:47

Iam new to this but the web site when iam seacrching vaction at porta vearta it gets to 71 % and it locks up. Is there a problem or is this how the web site will allways act?


InquiryId :  37283  InquiryType :  Flight  DateAndTime :  2008-04-29 04:54:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 18:32:27

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-29 04:54:17

After putting in all required information for a flight, and clicking for the flights, the information will not come up.


InquiryId :  37284  InquiryType :  Billing  DateAndTime :  2008-04-29 05:06:46  Status :  Replied and Resolved
Customer submitted at 2008-04-29 05:06:46

member paid for travel in October 2007, after stay was charged again for hotel stay, $585.21. The hotel states it never recieved paymnet. Member has since cancelled membership. Also has disputed charge with her visa.


InquiryId :  37298  InquiryType :  Existing Reservation  DateAndTime :  2008-04-29 07:10:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 18:32:54

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-29 07:10:57

I received an email saying that the package that I selected is sold out, is this the flight, or the room, if it is the room, that can we change to a different type? Please advise asap. Thanks GRP2AD92K132


InquiryId :  37307  InquiryType :  Dot Com Site  DateAndTime :  2008-04-29 08:12:18  Status :  Replied and Resolved
Customer submitted at 2008-04-29 08:12:18

We are unable to access our non-profit website. The non-profit is Upland Christian School. I signed them up, my # 918776. PLEASE HELP as I am having trouble contacting you over the phone or by email. Over the phone, I am on hold so long it asks me to leave my name and # and when I do, nobody returns my call????


InquiryId :  37311  InquiryType :  New Reservation  DateAndTime :  2008-04-29 08:27:30  Status :  Replied and Resolved
Customer submitted at 2008-04-29 08:27:30

looking for cruises to hawaii either in January or February. Two adults, no children, non smoking. Need air from msp. one or two stops. looking for best prices. flex dates for one or two weeks.


InquiryId :  37312  InquiryType :  Dreamtrips  DateAndTime :  2008-04-29 08:41:35  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-04-29 09:36:28

Which DreamTrip are you talking about? They are all different. Thanks, Meredith
Customer submitted at 2008-04-29 08:41:35

How do I book a Dreamtrip for my family of 7? It only allows me to book 4 kids...we have 5.


InquiryId :  37315  InquiryType :  Magazines  DateAndTime :  2008-04-29 09:10:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 17:54:54

Hi,
Please initiate livechat with the travel department or send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 06:43:34

Would you please give me a phone nnumber?
Customer submitted at 2008-04-30 06:43:05

Would you please give me a phone nnumber?
Replied By Aruna A at 2008-04-29 20:15:15

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-29 09:10:11

W3en have a reservatuib at Renaissance New York times swwquaqre no 82468524 may we cancel this if we pay a cancellation fee?


InquiryId :  37319  InquiryType :  New Reservation  DateAndTime :  2008-04-29 10:38:27  Status :  Replied and Resolved
Replied By Sunny at 2008-04-29 16:24:28

Hi
Please come to livechat selecting \\\\\\\'travel department\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-29 16:22:32

Hi
Please come to livechat selecting \\\'travel department\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-04-29 10:38:27

I need to book car and hotel reservation. Is there a package together? Please helpl


InquiryId :  37331  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-29 12:08:46  Status :  Replied and Resolved
Replied By Sunny at 2008-04-29 17:01:57

Hi
We checked at our end and both the sites ( http://vinatram.worldventures.biz and https://www.world-venture.com) are working fine. Try logging using member id# 930696 and password : vina123.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-29 17:01:09

Hi
We checked at our end and both the sites ( http://vinatram.worldventures.biz and https://www.world-venture.com) are working fine. Try logging using member id# 930696 and password : vina123.
Thank you
Worldventures Team
Customer submitted at 2008-04-29 12:08:46

I recently was signed up to become a Travel Consultant however I am not able to sign into my site. What do I need to do? Thank you,


InquiryId :  37337  InquiryType :  Genealogy  DateAndTime :  2008-04-29 12:31:19  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-05-01 14:39:42

Can you please provide an ID number to research this issue. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-04-29 12:31:19

Showing 0 count customers. Noticed after last update of the website. Should have 24.


InquiryId :  37351  InquiryType :  Flight  DateAndTime :  2008-04-29 14:33:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 18:34:48

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-29 14:33:16

I am trying to make flight reservations round trip from Sacramento (SMF) to wichita, KS (ICT). Your Power Search brings up zero flights. There are quite a few 1 stops on Expedia. Why doesn\'t Power Search find them?


InquiryId :  37352  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-29 14:35:59  Status :  Replied and Resolved
Replied By Sunny at 2008-04-29 17:07:11

Hi
You can provide the new URL name over this inquiry form and we will change it from our end.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-29 17:04:58

Hi
You can provide the new URL name over this inquiry form and we will change it from our end.
Thank you
Worldventures Team
Customer submitted at 2008-04-29 14:35:59

I want to change my URL name from what was originally put in How do I do that.


InquiryId :  37353  InquiryType :  New Reservation  DateAndTime :  2008-04-29 14:43:35  Status :  Replied and Resolved
Replied By Sunny at 2008-04-29 17:47:31

Hi
Please come to livechat selecting \\\\\\\'Travel Department\\\\\\\' and our agents will assist you or you can email to travel@worldventures.com
Thank you
Worldventures Team
Replied By Sunny at 2008-04-29 17:46:16

Hi
Please come to livechat selecting \\\'Travel Department\\\' and our agents will assist you or you can email to travel@worldventures.com
Thank you
Worldventures Team
Customer submitted at 2008-04-29 14:43:35

I am trying to book and obtain pricing for Carnival Cruise July 11, 2008, 3 days. I tried several times, but the website is super slow. Please contact me on my cell phone (714) 381-4827. I would like to book this ASAP.


InquiryId :  37358  InquiryType :  Magazines  DateAndTime :  2008-04-29 15:18:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 20:09:11

Hi,
Let us know if you have any inquiry .

Thank You
WorldVentures Team

Customer submitted at 2008-04-29 15:18:24

Looking to reach Cathy Felder


InquiryId :  37359  InquiryType :  Group Reservation  DateAndTime :  2008-04-29 15:18:57  Status :  Replied and Resolved
Customer submitted at 2008-04-29 15:18:57

Hello I am a new LTC with World Venture and have a group of 16 that would like to go to Waikiki. I need an agent to assist with travel arrangements. air fare, lodging, etc. what\'s the best way to approach this?


InquiryId :  37361  InquiryType :  DreamTrips Cards  DateAndTime :  2008-04-29 15:33:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 18:05:20

Hi,
May I know your member id ?

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 07:42:50

Bertha & Cleo Jones 25922 Laurel Pass San Antonio, TX 78260
Replied By Aruna A at 2008-04-29 20:10:48

Hi,
Yes, you should be receiving the dreamtrip card . Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-04-29 15:33:29

Having membership of both DreamTrips And LTC Package don't we get the DreamTrip Card with our package? If not,what do we do to get one? I hope it come with our package. Thank you.


InquiryId :  37362  InquiryType :  Events  DateAndTime :  2008-04-29 15:33:41  Status :  Replied and Resolved
Customer submitted at 2008-04-29 15:33:41

Hi Audree! My name is Henry. I have a brother that lives in CA and I\'d like to visit him this summer. He kinda looks like gallagher, ya know, the guy that smashes watermelons? Anyway, he lives around Santa Clarita. Can you help me out? Please let me know. You can call too - 203-509-4090. Thanks, Hank PS. - If you give me a good deal, I can get you a date with my brother - he\'s might even take you for a ride on his bike!


InquiryId :  37368  InquiryType :  Flight  DateAndTime :  2008-04-29 16:18:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 18:35:50

Hi,
For air reservations, there is no commission .

Thank You
WorldVentures Team

Customer submitted at 2008-04-29 16:18:49

I am a LTC package member and I wanted to book somebody a flight to Hawaii through the power search engine on my worldventures website. When they go to book it tey are directed to another site so do you still get commision off of that. If not how do you get commision or add it to your cart when booking flights.


InquiryId :  37369  InquiryType :  Flight  DateAndTime :  2008-04-29 16:19:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 18:36:15

Hi,
For air reservations , there is no commission .

Thank You
WorldVentures Team

Customer submitted at 2008-04-29 16:19:12

I am a LTC package member and I wanted to book somebody a flight to Hawaii through the power search engine on my worldventures website. When they go to book it tey are directed to another site so do you still get commision off of that. If not how do you get commision or add it to your cart when booking flights.


InquiryId :  37370  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-29 16:20:25  Status :  Replied and Resolved
Replied By Sunny at 2008-04-29 17:32:33

Hi
Once the customer visits your homepage, your id is saved as cookie so that whatever the customer does is traced back to your site though the customer may not see your subdomain name. So you will be getting a credit if a visits your page.
Thank you
Worldventures Team
Replied By Sunny at 2008-04-29 17:32:06

Hi
Once the customer visits your homepage, your id is saved as cookie so that whatever the customer does is traced back to your site though the customer may not see your subdomain name. So you will be getting a credit if a visits your page.
Thank you
Worldventures Team
Customer submitted at 2008-04-29 16:20:25

I am a LTC package member and I wanted to book somebody a flight to Hawaii through the power search engine on my worldventures website. When they go to book it tey are directed to another site and vendor so do you still get commision off of that. If not how do you get commision or add it to your cart when booking flights so you do recieve commision.


InquiryId :  37378  InquiryType :  Dreamtrips  DateAndTime :  2008-04-29 17:39:55  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-04-30 04:57:45

Your friend in Australia can\\\'t book a room on the Hawaii Dreamtrip unless he is a Dreamtrip member. There has to be a member in each room.
Customer submitted at 2008-04-29 17:39:55

Is it possible for a friend of mine who lives in Australia to book a trip to Hawaii using my WorldVentures site that is based here in the USA? my site is: https://www.world-venture.com


InquiryId :  37380  InquiryType :  Existing Reservation  DateAndTime :  2008-04-29 18:04:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-04-29 18:36:53

Hi,
Please contact the airlines directly to get it .

Thank You
WorldVentures Team

Customer submitted at 2008-04-29 18:04:52

When I booked the 2 flights to New Zeland I did not see a place to put # for flyer miles for the CC that I used. I need to get those mile at least for Delta. How can I accomplish this.


InquiryId :  37382  InquiryType :  Travel Commissions  DateAndTime :  2008-04-29 18:17:11  Status :  Replied and Resolved
Replied By Angela H at 2008-04-30 12:27:49

Dear Lyle, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-30 12:14:36

I have checked my .com site and do not have the booked travel that I know about listed. The trip id for travel that I know has been booked on my site is 2811 2780 8019. Can you check on this for me and also discover other travel that I do not yet know about? I am especially concerned about this so that I can provide customer services as necessary. Thanks!
Replied By Angela H at 2008-04-30 07:05:06

Dear Lyle, When a booking is done from your site you should be able to login to your .com site and click on \"view bookings from my site\". Your bookings will then appear with estimated commissions that you will receive. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-29 18:17:11

Can I see the bookings from my website online and how do I do this?


InquiryId :  37396  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-30 05:20:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 18:11:01

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 05:20:02

Hi -- I\'m trying to login to my back office (unfortunately I have to cancel my account), but my password is being rejected? Please advise. Account # 901861


InquiryId :  37401  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-04-30 06:10:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 18:13:00

Hi,
Login to your .biz and click on Marketing at the top of the page, on the drop down menu click Marketing Assets, accept the disclaimer and the next page will display available products including business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 06:10:24

I would like some business cards, please send me the information.


InquiryId :  37402  InquiryType :  Travel Commissions  DateAndTime :  2008-04-30 06:19:06  Status :  Replied and Resolved
Replied By Angela H at 2008-04-30 12:20:21

Dear Chris, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. It will be a while yet before these bookings appear in the back office, but if these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-30 06:19:06

Member completed travel Nov 4-7 2007, has not rec\'d commission,would like to know the status of payment.


InquiryId :  37405  InquiryType :  Billing  DateAndTime :  2008-04-30 06:36:21  Status :  Replied and Resolved
Customer submitted at 2008-04-30 06:36:21

Im having problems with my trip and must change it , how do I go forward with this?


InquiryId :  37406  InquiryType :  Existing Reservation  DateAndTime :  2008-04-30 06:50:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 21:30:55

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 06:50:39

I made a reservation on Monday April 28, 2008 and I never received my e-mail confirmation. I requested that it be sent to arabella.malonzo@usarec.army.mil and lmoreno@shookandstone.com. I never received a confirmation on either e-mails. The reservation is for this weekend. Please send me something confirming the hotel reservation was processed. Thank you.


InquiryId :  37409  InquiryType :  Genealogy  DateAndTime :  2008-04-30 07:15:48  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-05-01 14:26:51

Try going to either the front office of your .biz and clicking get started, or loging into your genealogy and clicking on the icon that you would like the member to be placed. Thank you for your time in the matter. Lauren, WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-04-30 07:15:48

cannot add a new sign up


InquiryId :  37412  InquiryType :  Magazines  DateAndTime :  2008-04-30 07:43:20  Status :  Replied and Resolved
Replied By David S at 2008-05-02 07:42:42

I sent you the fed x shipping doc, just to let you know the nag\\\'s you order is on the way
Customer submitted at 2008-04-30 18:51:31

I am confussed with the reply. Will I receive the Voager and newsletters that I signed up for the 19.99 a month at the convention? It is called the \"WorldVentures Premium Service Program\" that I am referring to.
Replied By David S at 2008-04-30 11:04:04

2000004100 2007-09-23 18:32 Your Business at Home Magazine-25 Pack Monthly 1 2131 S. Alicia, , Mesa, AZ, 85209 Tracking Id: 9612895409106672289679 Shipment method: www.fedex.com Date: 2007-09-24 Did not receive? 2000005004 2007-10-29 07:52 Your Business at Home Magazine-25 Pack Monthly 1 2131 S. Alicia, , Mesa, AZ, 85209 Tracking Id: 9612895409106672422410 Shipment method: www.fedex.com Date: 2007-10-30 Did not receive?
Customer submitted at 2008-04-30 07:43:20

oreder Voyager magazine and news letter in MArch at Veaga convention fo r19.99. Has not received the order.. acct now active


InquiryId :  37416  InquiryType :  Genealogy  DateAndTime :  2008-04-30 07:57:32  Status :  Replied and Resolved
Customer submitted at 2008-04-30 07:57:32

member has incorrect social security number on account, was erronous with another account 929101 wich is an LLC. Advised member to fax ss card to dept for correction.


InquiryId :  37418  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-04-30 08:06:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 18:31:36

Hi,
Please go to http://www.worldventuresconcierge.com/index.php and sign with the instructions given on the page .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 08:06:37

how do I set up consiere service?


InquiryId :  37426  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-30 09:46:45  Status :  Replied and Resolved
Replied By David S at 2008-05-02 08:03:05

The premium is being worked on . the eta of service will be next week by 04/7/2008
Customer submitted at 2008-04-30 09:46:45

Premium services. Email function not working.


InquiryId :  37428  InquiryType :  General Questions  DateAndTime :  2008-04-30 10:07:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 17:30:57

Hi,
Please let us know your member id and the email address. Meanwhile , you can check the emails under email archive on your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 10:07:57

Still not receiving emails from Corporate. Called in to report this a few months ago, does not seem to have resolved


InquiryId :  37429  InquiryType :  Existing Reservation  DateAndTime :  2008-04-30 10:19:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 21:33:07

Hi,
Please initiate livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 10:19:01

I was disconnected from LiveChat after spending more than an hour with an agent, Rick, trying to book a reservation for my FIRST customer. Rick has not called me back nor emailed me yet. I need to complete this transaction ASAP. Fortunately I copied the flight and hotel details he sent just before we were disconnected. My client is ready to book this now but I\'m not sure what to do. I had not yet given Rick the passenger\'s name or credit card info. Someone please call me back or email me ASAP. Thank you.


InquiryId :  37438  InquiryType :  Billing  DateAndTime :  2008-04-30 11:16:21  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-04-30 11:36:23

Hello, Can you please specify what you are asking about your March/April recurring? You can also contact our corporate office at #972-985-6841. Thank You! World Ventures
Customer submitted at 2008-04-30 11:16:21

Recurring order for Mar or Apr.


InquiryId :  37441  InquiryType :  New Reservation  DateAndTime :  2008-04-30 11:30:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 19:10:31

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 11:30:37

Here is the issue.... I have someone who is going to Ireland this summer and wants to find a RT Flight from LAX to DUB, Ireland and she would like to have Hotel and Car included as a package. She went to Expedia and she found exactly what she was looking for, very easily I might add. Unfortunately, when she visited my site hoping to find the same or similar package on my dot com site she couldn\'t find where she could search for flight, hotel and car together like Expedia offers. Our dot com site, as I can see, does not have this convenience of searching for packages especially in other countries. I\'m finding this to be a turn off for my visitors. Could you help me out and tell me how to do this if our dot come site does offer this convenience. Thank you,


InquiryId :  37444  InquiryType :  Flight  DateAndTime :  2008-04-30 11:49:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 21:34:54

Hi,
Please contact the airlines directly and an agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 11:49:42

I need to print my boarding pass. Also how does online check-in work? confirmation number is DQRQRB


InquiryId :  37445  InquiryType :  Genealogy  DateAndTime :  2008-04-30 12:07:45  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-05-02 07:49:25

Hello, Please contact our corporate office with more information, the contact number is #972-985-6841. Thank You! World Ventures
Customer submitted at 2008-04-30 12:07:45

member has someone he signed up who continues to show in grace period. He has called before


InquiryId :  37447  InquiryType :  New Reservation  DateAndTime :  2008-04-30 12:17:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 19:41:26

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 12:17:21

hi , i\'m trying to book reservation # 33PR2K941 and the website is not processing...what do I need to do?


InquiryId :  37450  InquiryType :  Existing Reservation  DateAndTime :  2008-04-30 13:01:40  Status :  In Progress
Replied By Aruna A at 2008-05-01 21:37:01

Hi,
Please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 13:01:40

How do I cancel tickets purchased through World Ventures


InquiryId :  37451  InquiryType :  Existing Reservation  DateAndTime :  2008-04-30 13:01:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 21:37:24

Hi,
Please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 13:01:44

How do I cancel tickets purchased through World Ventures


InquiryId :  37453  InquiryType :  Billing  DateAndTime :  2008-04-30 13:06:41  Status :  Replied and Resolved
Customer submitted at 2008-04-30 13:06:41

Recurring order for Mar or Apr.


InquiryId :  37455  InquiryType :  Billing  DateAndTime :  2008-04-30 13:06:26  Status :  Replied and Resolved
Replied By Terri E at 2008-05-03 08:17:32

Pam, thanks for your inquiry. Your account has been DEACTIVATED. Thanks
Replied By Karen S at 2008-05-03 08:04:08

I have cancelled your account effective immediately. Thank You
Customer submitted at 2008-04-30 13:06:26

I have lost my job and need to cancel asap. How do i do this?


InquiryId :  37458  InquiryType :  Travel Commissions  DateAndTime :  2008-04-30 13:36:13  Status :  Replied and Resolved
Replied By Angela H at 2008-05-02 09:16:39

Dear Kami, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-30 13:36:13

I have had several friends book things on my website but have not received any indication of credit under my bookings. Is there a reason for this?


InquiryId :  37459  InquiryType :  Rep Agreement Form  DateAndTime :  2008-04-30 13:41:31  Status :  Replied and Unresolved
Replied By Matthew Phelps at 2008-05-02 07:54:39

Hello Ms. Lopez, Your welcome e-mail has been sent. Thank You! World Ventures
Customer submitted at 2008-04-30 13:41:31

Member did not receive confirmation email after signing up.


InquiryId :  37461  InquiryType :  Dreamtrips  DateAndTime :  2008-04-30 14:21:47  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-14 11:32:24

How do you reserve/book your date for what?
Customer submitted at 2008-04-30 14:21:47

how do i reserve/book my date


InquiryId :  37462  InquiryType :  Travel Commissions  DateAndTime :  2008-04-30 14:26:26  Status :  Replied and Resolved
Replied By Angela H at 2008-05-02 09:33:14

Dear Donna, Until the amount in your travel commissions account reaches at least $5 it will not be paid out. The $2.00 for the airfare booking fee has been entered into your account and if the amount you will receive from the car rental is at least $3.00 you will receive your commissions once that is received. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-04-30 14:26:26

Hello, I have a big booking fee/commission (for a flight for Marinus Staal) of $2.00 that has been on \"hold\" for quite a while because it would have cost me $10.00 to have a check cut to me. Can it be released now that I have direct deposit? I believe I have a car rental commission coming next month, if so, should the $2.00 booking comm. be added to this? I am more than willing to wait until there isn\'t a cost to send it to me. Thanks for your help.


InquiryId :  37463  InquiryType :  Billing  DateAndTime :  2008-04-30 14:28:45  Status :  Replied and Resolved
Replied By Karen S at 2008-05-03 08:26:54

On 04/17, the $399.99 payment failed because of an invalid account number. On 04/25 the system ran the payment again and the payment was captured, so we did get the payment.When you pay by check their is a 9 day hold on the account, because we were not able to capture a payment until he 25th then you have to count 9 days from that date, your 9 days will be up on the Sun the 4th. Thank You
Customer submitted at 2008-04-30 14:28:45

I received an email regarding a billing issue, please elaborate, I updated my billing info a few days ago, the email says my account number is trouble ticket #: 00034025.


InquiryId :  37478  InquiryType :  Genealogy  DateAndTime :  2008-04-30 16:47:28  Status :  Replied and Resolved
Replied By Tony at 2008-05-07 08:26:39

Here are the steps to view the binary tree: 1. Log into your back office home page with your user ID and password. 2. Look under the support heading and click on the Genealogy and Commisions link (The system will prompt you to login again). 3. Click on the binary tree link located under the Genealogy heading at the top of the page. Feel free to contact customer service should you have any other questions.
Customer submitted at 2008-04-30 16:47:28

How do I see my Binary tree. This is me first time using my website


InquiryId :  37486  InquiryType :  Dot Biz Site  DateAndTime :  2008-04-30 18:47:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 19:58:16

Hi,
Please initiate livechat with the travel department and a dreamtrip agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-04-30 18:47:23

I am not able to book any dream trips and had hard time trying to compare prices in helping someone else to become a member of world ventures.


InquiryId :  37489  InquiryType :  Magazines  DateAndTime :  2008-04-30 20:24:01  Status :  Replied and Resolved
Replied By David S at 2008-05-02 09:06:34

FORWARDED TO INFO TO THE TRAVEL DEPARTMENT
Customer submitted at 2008-04-30 20:24:01

We would like to upgrade to \"all inclusive\". Other friends have booked the same trip and informed us that the increase to all inclusive is approx. $100 additional/person. Please contact me with this info before I can commit to this vacation. Thank you.


InquiryId :  37513  InquiryType :  Dreamtrips  DateAndTime :  2008-05-01 07:02:52  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-01 10:44:54

All Dreamtrips are based on double occupancy, therefore the cost would be double the rate.
Customer submitted at 2008-05-01 07:02:52

I was wondering if their is an option for single travel and what prices are associated? Thanks.


InquiryId :  37517  InquiryType :  Dot Com Site  DateAndTime :  2008-05-01 07:35:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 20:09:55

Hi,
Please send your photo to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-01 07:35:24

I am having problems uploading a photo onto my site. I get an error message that says \"Error Uploading File. Also I am not able to see my personal message on my page. Thank you.


InquiryId :  37523  InquiryType :  Dot Com Site  DateAndTime :  2008-05-01 08:10:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 20:11:45

Hi,
Our technical team is working on it and powersearch toolbar will be soon available on the home page of your dot com site .

Thank You
WorldVentures Team

Customer submitted at 2008-05-01 08:10:54

How does one download the toolbar to be able to send it to others? I can\'t find it. Thank you.


InquiryId :  37525  InquiryType :  Commissions  DateAndTime :  2008-05-01 08:22:56  Status :  Replied and Resolved
Customer submitted at 2008-05-01 08:22:56

member states she has not been paid on new enrollment from 4/4/08, concerned about the clawback since member did cancel within that week.


InquiryId :  37527  InquiryType :  Flight  DateAndTime :  2008-05-01 08:54:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 21:16:34

Hi,
Our technical team is working on it and will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-05-01 08:54:25

Just wanted to make the tech department know that when the flight multi-destination is messing up. Once you take the time to submit all the information it goes to \"Submit Quary\" and then you have to resubmit all the information again. Very inconvienant.


InquiryId :  37528  InquiryType :  Dreamtrips  DateAndTime :  2008-05-01 08:57:29  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-01 11:36:53

Hi Vanessa...just spoke with you on the phone about the Baja Cruise. Email back if you have any questions.
Customer submitted at 2008-05-01 08:57:29

Not sure if you are aware, the DreamTrip \"details\" are not coming up. Also I noticed that the booking system to book a DreamTrip has changed. Some of the trips say \"Log on to see member price\". How can we see the pricing without going all the way through the payment process?


InquiryId :  37539  InquiryType :  Flight  DateAndTime :  2008-05-01 11:14:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 21:17:27

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-01 11:14:39

I was working with Hang Truong earlier today is she available to continue chat right now? deb willerscheidt olson


InquiryId :  37543  InquiryType :  Existing Reservation  DateAndTime :  2008-05-01 11:40:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 21:17:55

Hi,
Please initiate livechat with the travel department or contact the vendor directly .

Thank You
WorldVentures Team

Customer submitted at 2008-05-01 11:40:25

looking for confirmation


InquiryId :  37551  InquiryType :  Existing Reservation  DateAndTime :  2008-05-01 13:03:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 21:18:18

Hi,
If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-05-01 13:03:30

looking for a confirmation number!!~!!


InquiryId :  37556  InquiryType :  New Reservation  DateAndTime :  2008-05-01 13:32:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 20:44:44

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-01 13:32:34

I am trying to book a multi city trip and it keeps going to a page that says \"Submit Query\". Trying to go from Madison, WI to Philadelphia on May 18th and then from BWI (Baltimore) to MSN on May 22nd.


InquiryId :  37580  InquiryType :  Magazines  DateAndTime :  2008-05-01 18:57:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-01 20:46:49

Hi,
Please login to your dot biz site and go to Marketing link and then Magazines, click on the Magazine dashboard and make the status inactive there to cancel .

Thank You
WorldVentures Team

Customer submitted at 2008-05-01 18:57:40

How do I cancel our reoccurring Our Business at Home magazine?


InquiryId :  37591  InquiryType :  Hotel  DateAndTime :  2008-05-02 03:41:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 20:11:11

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 03:41:32

does not show Moon Palace resort which we want to stay at?


InquiryId :  37598  InquiryType :  Flight  DateAndTime :  2008-05-02 05:19:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 20:12:55

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 05:19:00

I am looking for flight info from MSP- MN to RSW-Fort Meyers, the Metasearch does not show any Suncountry???


InquiryId :  37599  InquiryType :  Dot Com Site  DateAndTime :  2008-05-02 06:04:30  Status :  Replied and Resolved
Replied By David S at 2008-05-02 08:27:41

It will not be. World ventures needs to called when a change is needed to input in the system .Please email me the info for change d.scott@worldventures.com
Customer submitted at 2008-05-02 06:04:30

When will the web site name change functionality become available. It has been \"Temporarily\" disabled for minor server maintenance for at least two days. My information wasn\'t entered correctly and I would like to get it changed sooner rather than later.


InquiryId :  37601  InquiryType :  Magazines  DateAndTime :  2008-05-02 06:34:46  Status :  Replied and Resolved
Replied By David S at 2008-05-02 08:24:57

I forwarded the issue to the travel department for review
Customer submitted at 2008-05-02 06:34:46

I need to change the date of a flight I just booked. How do I go about that?


InquiryId :  37602  InquiryType :  Magazines  DateAndTime :  2008-05-02 06:37:06  Status :  Replied and Resolved
Replied By David S at 2008-05-02 08:20:05

In the .com page , log on LTC and it have an opition to view your booking .
Customer submitted at 2008-05-02 06:37:06

How do I find a record of my travel? When I have booked with Orbitz there is link to \"My Trips\". ????


InquiryId :  37603  InquiryType :  Existing Reservation  DateAndTime :  2008-05-02 06:43:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 20:13:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 06:43:43

Would like to know if we could add one guest to our stateroom for our cruise


InquiryId :  37609  InquiryType :  Compliance  DateAndTime :  2008-05-02 07:43:27  Status :  Replied and Resolved
Customer submitted at 2008-05-02 07:43:27

Dear Sir/ madan, I m single nigerian called pastor who reside in west africa ghana after my called from middle east asia amman jordan to served here. Please, it takes holy wisdom and understanding to know sopernatural things of almighty . Now, that I m a preacher who seek help and support to come out to preach goodtiding to all men flesh around the world , mostly in asia, philippian , china ,singapore hongkong and japan; I need your financial support to first obstain my country natural passport, visa, and lecterature books for evangelism . As the good god leads you to help me as orphan who have no where to turn save god the helper of the helpless; If actually, you want to communicate to my need there is wilderness really. Be Informed that I have contacts both local and foreign religious organisation to bring me out from wilderness to stand in minstry they turn away from my needs. Moreover, In the siuation that I m now at the moment no asistance is too small and remember that little is much when god is in it, so help me to stand in my ministry for poverty not killed my vision. Best regards, Michael Idiaru. MOBILE NUMBER, 00.233 27 2244124


InquiryId :  37616  InquiryType :  General Questions  DateAndTime :  2008-05-02 09:21:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-02 16:56:47

Hi,
The bookings will not show up on the dot com site currently . It will take some time . Meanwhile for credit , please fax the booking details to 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 09:21:25

Bookings are not showing up in BO. Have bookings manually done, bookings been taken, and bookings in pending. None are showing up. There are some were booked 3 weeks ago, and still not showing up in BO


InquiryId :  37617  InquiryType :  New Reservation  DateAndTime :  2008-05-02 09:24:42  Status :  Replied and Resolved
Replied By David S at 2008-05-02 12:04:41

We are currently upgrading our servers and from time to time you might not able to perform a booking.
Customer submitted at 2008-05-02 09:24:42

I am trying to book a cruise for a friend and it keeps telling the server cannot connect. What do I do?


InquiryId :  37622  InquiryType :  Dot Com Site  DateAndTime :  2008-05-02 10:14:44  Status :  Replied and Resolved
Replied By David S at 2008-05-02 11:58:30

I did not see a photo when I went into your .com site My advise is to clear your cookies and inter files
Customer submitted at 2008-05-02 10:14:44

The photo on my website is not me and I can\'t remove the one that is there, nor can I upload the photo that I want to.


InquiryId :  37624  InquiryType :  Hotel  DateAndTime :  2008-05-02 10:46:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 20:14:26

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 10:46:34

My husband and I have a wedding we are attending in Los Cabos San Lucas in November. We would like to book it through out site but are having a difficult time finding the hotel. I thought I had seen it as part of a dream trip so I am wondering why I wouldn\'t be able to just book it as a normal stay. it\'s in Los cabos, RIU - Sante Fe. any assistance would be greatly appreciated. Thank you. Dana Corey


InquiryId :  37626  InquiryType :  Billing  DateAndTime :  2008-05-02 11:20:38  Status :  Replied and Resolved
Replied By Andre C at 2008-05-06 06:47:10

After further review of the account,no cancellation form was submitted in December and that is why the account continued to be billed for the dreamtrips membership and so a refund cannot be granted to the CST. The account has been cancelled and no further payments will be billed in the future.
Customer submitted at 2008-05-02 11:20:38

Cancelled in Dec. 2007, but has been charged 19.95 everymonth since. Would like to be refunded and stop charging.


InquiryId :  37633  InquiryType :  Genealogy  DateAndTime :  2008-05-02 12:42:39  Status :  Replied and Resolved
Customer submitted at 2008-05-02 12:42:39

member 926763 enrolled member 930391 and comm not showing up. Some he enrolled after her is showing


InquiryId :  37637  InquiryType :  General Questions  DateAndTime :  2008-05-02 13:13:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-02 17:14:02

Hi,
IT will take some time , but will show definitely .

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 13:13:40

Member just signed up a person for LTC and DT, and she is not showing it in her BO


InquiryId :  37638  InquiryType :  Commissions  DateAndTime :  2008-05-02 13:44:34  Status :  Replied and Resolved
Customer submitted at 2008-05-02 13:44:34

member 926763 called ref. comm. for someone they enrolled and have not rec. comm. for 930391 Annette Nelson


InquiryId :  37645  InquiryType :  Dreamtrips  DateAndTime :  2008-05-02 14:42:50  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-06 05:05:18

I sent your name, phone, and email address to the agent handling this trip. Her name is Meredith.
Customer submitted at 2008-05-02 14:42:50

I am interested in the dream trip Negril, Jamaica for June 26th - 29th. I am getting married on June 21st. Is there any way we can arrive on the 22nd and just pay the agent rate for the 22nd - 25th?


InquiryId :  37650  InquiryType :  Reactivation  DateAndTime :  2008-05-02 15:53:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-02 18:43:44

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 15:53:03

i want to cancel my service


InquiryId :  37656  InquiryType :  General Questions  DateAndTime :  2008-05-02 17:19:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 16:46:39

Hi,
Please login to your dot biz site and submit the payment update form and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 17:19:01

Cyndee Moua #920651 - Received email cc info needed updated. I tried to do in FRS but it would not allow me without changing date but she still owes for April, 2008. New cc is: Visa # 4761 6400 3651 4317 Exp. 2/2012 - Code on back 171


InquiryId :  37659  InquiryType :  Dot Com Site  DateAndTime :  2008-05-02 17:40:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 18:22:46

Hi,
Our technical team is working on it . Meanwhile , you zoom the size of the page or use mozilla and increase the font as much as you want .

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 17:40:20

the font size when booking rental cars is very difficult to read. i use internet explorer. can you check/increase the font size on the rental car webpage checkoutreview/on my dot.com site. thank you.


InquiryId :  37660  InquiryType :  Magazines  DateAndTime :  2008-05-02 17:53:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 18:23:32

Hi,
Please delete temporary internet files and cookies and try again . For further assistance, please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 17:53:29

I keep getting error on page messages when I try to research flight and booking information. I NEED to find out how to fix this problom ASAP!!!! If I am going to direct people to my site to book travel it would be nice if they could book it hassle free. I have sent several emails (6) in total, I have NOT received any answers as of yet. My job in this business is get people involved in World Ventures. I want to spend my time finding people that are interested in making money. I have spent the last three days just tring to figure out how this website works. I need information on how this website functions. Is there a training video on how to use this site. I want some answers NOW!!!


InquiryId :  37661  InquiryType :  Video Training  DateAndTime :  2008-05-02 18:10:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 18:24:06

Hi,
Please login to your dot biz site and go to Communications and select the Worldventures VT from there.

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 18:10:03

I need a training video, on how to use this website. Where can I find one?


InquiryId :  37662  InquiryType :  Existing Reservation  DateAndTime :  2008-05-02 18:52:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 20:14:54

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-02 18:52:00

do you have my reservation tracking number is GRP9D83L619P


InquiryId :  37675  InquiryType :  Existing Reservation  DateAndTime :  2008-05-03 07:03:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 20:16:00

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-03 07:03:31

I need to change flight dates & hotel reservation.


InquiryId :  37677  InquiryType :  Group Reservation  DateAndTime :  2008-05-03 08:29:07  Status :  Replied and Resolved
Customer submitted at 2008-05-03 08:29:07

I would like to set up a group cruise for about 30 people in July or August. I would like it to be to Mexico and for the weekend only.


InquiryId :  37682  InquiryType :  Commissions  DateAndTime :  2008-05-03 10:29:03  Status :  Replied and Resolved
Replied By Terri E at 2008-05-05 05:09:48

Hotel, commissions yes, airline No.
Customer submitted at 2008-05-03 10:29:03

do i get commissions on airline tickets or hotel reservations?


InquiryId :  37685  InquiryType :  Travel Commissions  DateAndTime :  2008-05-03 11:07:01  Status :  Replied and Resolved
Replied By Angela H at 2008-05-05 05:40:03

Dear Jenifer, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-03 11:07:01

I have had several hotels booked on my site and I have not found any commission from them. Is there somewhere I can look to see hotel bookings? Or how do I know if there is or is not a commission. Some of them were booked 5months ago.


InquiryId :  37690  InquiryType :  Magazines  DateAndTime :  2008-05-03 12:38:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 18:55:52

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-05-03 12:38:25

Hi!, Another Pyr fan here in Seattle!. I have had my Pyr for five years and she is an awesome dog. She is as big or bigger than a male and has all of the classic \'Pyr traits\"! I have a pic of her in my pic album in my profile. Summer is coming soon and I dread having to remove her undercoat! Alan


InquiryId :  37709  InquiryType :  Payment Update  DateAndTime :  2008-05-03 17:25:27  Status :  Replied and Resolved
Replied By Andre C at 2008-05-05 10:48:34

Upon request payment has been submitted and account has been made active
Customer submitted at 2008-05-03 17:25:27

Nathan Patterson #880003 - Account is in grace period; payment was due 4/29/08. FRS would not allow me to update cc info. Here it is: Visa # 4488 5804 8363 1366 Exp. 3/2011 Code 132


InquiryId :  37720  InquiryType :  Travel Commissions  DateAndTime :  2008-05-04 07:51:53  Status :  Replied and Resolved
Replied By Angela H at 2008-05-05 05:44:53

Dear Harold, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-04 07:51:53

I booked a hotel to phoenix, az back in April on my site but have yet to see it as booked on my site on the commission schedule. Please advise.


InquiryId :  37726  InquiryType :  Flight  DateAndTime :  2008-05-04 09:47:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 20:17:48

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-04 09:47:54

I am trying to book a trip to Hawaii--Maui--for May 20th -23rd, staying at the Hyatt


InquiryId :  37730  InquiryType :  Billing  DateAndTime :  2008-05-04 11:33:16  Status :  Replied and Resolved
Replied By Terri E at 2008-05-05 06:52:24

Terry, please contact Client Services@ 972 805 9600, so we may process your April/08 recurring to bring the account current. Thanks
Customer submitted at 2008-05-04 11:33:16

I noticed that my membership dues was not pulled out for April when I reconciled my account. I lost my debit card and had to replace it, so I probably need to submit my new debit card for payment. I don\'t know how to log in on the internet to do that. Please let me know how to change that.


InquiryId :  37735  InquiryType :  Commissions  DateAndTime :  2008-05-04 13:22:38  Status :  Replied and Resolved
Replied By Terri E at 2008-05-05 07:05:38

You have to log into your dot.com site go to \\\"View Booking from my site\\\"
Customer submitted at 2008-05-04 13:22:38

why can we not see booked items on our web site?


InquiryId :  37739  InquiryType :  New Reservation  DateAndTime :  2008-05-04 15:15:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 19:26:16

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-04 15:15:04

How does my customer sign up for an Alaskan cruise if she needs everything to be handicap accessible?


InquiryId :  37743  InquiryType :  Dreamtrips  DateAndTime :  2008-05-04 16:27:16  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-05 12:35:35

When you click on the banner for the Dreamtrip you\\\'re interested in, click where it says \\\"Book This Trip\\\". It is on the next page, on the far right side, you\\\'ll see the members price.
Customer submitted at 2008-05-04 16:27:16

How do I see the price of the Dream Trip for the western cruise in July It says sign in for price. I\'m signed in!!


InquiryId :  37747  InquiryType :  EarnVacations.com  DateAndTime :  2008-05-04 16:52:06  Status :  Replied and Resolved
Customer submitted at 2008-05-04 16:52:06

Hi, I read your articles in Success at Home magazine. I am interested in signing up to make commission, but I want a face to face meeting with someone who wants to answer my questions and meet with me so I can fully understand my options when I join. I want someone who we can relate to, anyway possible?


InquiryId :  37749  InquiryType :  Magazines  DateAndTime :  2008-05-04 16:56:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 18:43:42

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-04 16:56:03

westerrn caribean price for 7 july- 11 july ?


InquiryId :  37752  InquiryType :  Existing Reservation  DateAndTime :  2008-05-04 17:42:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 20:26:19

Hi,
Please contact airlines directly and inform the correct email address and they will send you the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-05-04 17:42:55

I have reservations under ref# GB6MFN. I think I entered my e-mail address incorrectly therefore I have not received an e-mail confirmation with the itinerey.


InquiryId :  37755  InquiryType :  Commissions  DateAndTime :  2008-05-04 18:23:34  Status :  Replied and Resolved
Replied By Angela H at 2008-05-05 05:48:00

Dear 917128, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-04 18:23:34

Since March 2008, I have had over $,300.00 in bookings through my site. Todate there is not one posting of any transaction. WHY?


InquiryId :  37757  InquiryType :  Flight  DateAndTime :  2008-05-04 19:01:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-04 20:26:50

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-04 19:01:15

Dear Sir, I am planning a trip from Tucson AZ to Kolkata India leaving June 28 and returning July 9 or 18. I want the most direct and shortest flying time route. I do not want a layover but the quickest way to reach Kolkata at the best price, best price!!! Many thank, Sheila Shea 931043 PS I will be teaching there and need as much rest as possible. I desire no long layovers of more than 3-4 hours.


InquiryId :  37772  InquiryType :  Existing Reservation  DateAndTime :  2008-05-05 05:00:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-05 19:34:25

Hi,
Since it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 05:00:09

I canceled a flight reservation approximately 15 minutes after booking, and was told that it would only be $20, but did not receive a confirmation email. I want to confirm that the cancelation went through as I was told. WorldVentures Trip ID: 7076 7071 7166


InquiryId :  37776  InquiryType :  Existing Reservation  DateAndTime :  2008-05-05 05:20:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-05 19:35:13

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 05:20:00

I booked a hotel room for may 20th at boulder station in las vegas. need a reciept for that booking is there any way i can print one out.


InquiryId :  37781  InquiryType :  Commissions  DateAndTime :  2008-05-05 05:56:56  Status :  Replied and Resolved
Replied By William J at 2008-05-05 06:38:49

It can take up to 120 days or sooner depending on the vendor. Check your .biz to check and see when it post.
Replied By William J at 2008-05-05 06:38:25

It can take up to 120 days or sooner depending on the vendor. Check your .biz to check and see when it post.
Customer submitted at 2008-05-05 05:56:56

When a person books and pays for a car. How long does it take to see the commissions for this booking?


InquiryId :  37789  InquiryType :  Flight  DateAndTime :  2008-05-05 07:45:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-05 19:40:53

Hi,
Please give the city name as St Croix or give STX as the airport code .

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 07:45:29

Why do i get message that there is no airport on the island of St.Croix USVI?


InquiryId :  37796  InquiryType :  New Reservation  DateAndTime :  2008-05-05 08:54:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-05 17:52:16

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 08:54:02

I am trying to price different types of vacation packages for 6/20/08 to 6/22/08. My two options are round-trip air fare departing LAX and arriving at Las Vegas. OR...driving up (using a rental car) and flying back one way. The hotel accomodations stay the same. 4 adults. I am looking at either THE Hotel at Mandalay Bay or the Wynn. However, there is no way to determine which suite and accomodations you are getting. Please advise on how I do that.


InquiryId :  37800  InquiryType :  Travel Commissions  DateAndTime :  2008-05-05 09:16:09  Status :  Replied and Resolved
Replied By Angela H at 2008-05-05 11:16:39

Dear Cammie, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-05 09:16:09

Second time member is calling reagarding travel commissions. Please let her know why shes not getting them.


InquiryId :  37805  InquiryType :  Dreamtrips  DateAndTime :  2008-05-05 09:27:26  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-05 11:41:37

Who other than members can go on the DreamTrips? Answer Your immediate family or a guest. The immediate family is defined as: Children 18 and under living at home full time or 25 and under that are full time students AND living at home full time.
Customer submitted at 2008-05-05 09:27:26

Does the dreamtrip price apply to any children that come along with the member and/or guest, or do they have to be children of the member and/or guest? Thank you.


InquiryId :  37807  InquiryType :  Travel Commissions  DateAndTime :  2008-05-05 09:33:26  Status :  Replied and Resolved
Replied By David M at 2008-05-05 10:41:28

I am a little confused by this inquiry....did you submit a Travel Points redemption form, and not been paid? As for losing some travel points, they may have expired recently.
Replied By David M at 2008-05-05 10:40:38

I am a little confused by this inquiry....did you submit a Travel Points redemption form, and not been paid? As for losing some travel points, they may have expired recently.
Replied By David M at 2008-05-05 10:39:59

I am a little confused by this inquiry....did you submit a Travel Points redemption form, and not been paid? As for losing some travel points, they may have expired recently.
Customer submitted at 2008-05-05 09:33:26

Member needs to find out why her travel points have not been redeemed and why she has actually lost some as well.


InquiryId :  37813  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-05 10:55:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-05 18:08:29

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 10:55:11

I have been trying to get into my back office to cancel my membership. I am not having any success with getting in. My web name was travelhelper. My name is Deanne Adams and I was signed up under Gail Parkin. Please get back to me on how I can cancel my membership. Thank you


InquiryId :  37819  InquiryType :  Genealogy  DateAndTime :  2008-05-05 11:57:57  Status :  Replied and Resolved
Replied By Tony at 2008-05-07 13:33:50

Both dealerships are showing amongst your personally enrolled and sponsored.
Customer submitted at 2008-05-05 11:57:57

cust. id 895011 due to no being paid for two enrolled Steve Dodson, and Kerri Brown.


InquiryId :  37821  InquiryType :  General Questions  DateAndTime :  2008-05-05 12:39:53  Status :  Replied and Resolved
Replied By Andre C at 2008-05-06 07:07:35

Member will need to email Robert Oblon at robert@worldventures.com to arrange a meeting with the CEO
Replied By Andre C at 2008-05-06 07:06:15

Member will need to email the Robert
Customer submitted at 2008-05-05 12:39:53

Member wants to speak to the employee who arranges the travel for worldventures he has some very high level people he would like to introduce to the CEO.


InquiryId :  37823  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-05-05 12:48:59  Status :  Replied and Resolved
Customer submitted at 2008-05-05 12:48:59

ordered cd at Convention $10.82 and not rec.


InquiryId :  37829  InquiryType :  Video Training  DateAndTime :  2008-05-05 13:51:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-05 18:17:56

Hi,
Please login to your dot biz site and go to LTC link and then LTC home and then take the tutorial from there .For the cruise , please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 13:51:30

1. can\'t see LTC tutorial -- blank page. 2. people ready to sign up for June 13th 2009 river cruise - Basel to Amsterdam on River Ambassador (Uniworld). The web site won\'t let me begin, says no cruises available. I know its there, checked on European River cruise site, and they have it.


InquiryId :  37833  InquiryType :  Flight  DateAndTime :  2008-05-05 14:27:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-05 19:42:34

Hi,
Currently such an option is not available , but will come up soon . Our technical team is working on it .

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 14:27:45

Is there a \"Fare Watch\" in the system, so when a fare goes to a certain price you will get notified?


InquiryId :  37834  InquiryType :  Hotel  DateAndTime :  2008-05-05 14:31:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-05 19:43:13

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 14:31:15

I would like to book a hotel or condo in Sand Destin Florida. How can I get a discounted rate?


InquiryId :  37837  InquiryType :  General Questions  DateAndTime :  2008-05-05 14:53:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-05 17:16:26

Hi,
RTA/LTC cards are no longer issued. Please use the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 14:53:29

Mbr called to say she had not rcvd the WV mbr ID card. /


InquiryId :  37854  InquiryType :  Genealogy  DateAndTime :  2008-05-05 16:41:26  Status :  Replied and Resolved
Customer submitted at 2008-05-05 16:41:26

Hello, I found this opportunity on Success Magazine and I\'m interested to join to the team. I\'m looking for a Sponsor. Please contact me by eMail, thanks a lot! Alex


InquiryId :  37862  InquiryType :  Dreamtrips  DateAndTime :  2008-05-05 17:49:43  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-06 05:26:42

I forwarded your name and email to Meredith. She\\\'s the agent handling this Dreamtrip. If you need her further, her email address is: m.lambert@worldventures.com
Customer submitted at 2008-05-05 17:49:43

On the dream trip to Jamaican Epicurean Escape, what does adults only mean? I wanted to take my 17 year old daughter


InquiryId :  37868  InquiryType :  Magazines  DateAndTime :  2008-05-05 19:04:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 18:09:46

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-05 19:04:02

I am looking for airfare from Tucson Arizona to Denpasar Indonesia (Bali) on my website and the cheapest is $1551.00. How come when I go to other websites I find the airfare cheaper? This site is suppose to be the cheapest. Can you help? I went onto cheapair.com with the same dates and departure city and arrival city and the airfare is $1535.00. What do you find for: Depart Tucson Arizona (TUS) to Denpasar (DPS) May 30 Return June 14 Travelers 2 adults and we do have flexible dates on either end by 2 days. Thanks so much, My member #902634 Lisa Erickson 520-909-4022


InquiryId :  37869  InquiryType :  DreamTrips Cards  DateAndTime :  2008-05-06 02:37:13  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-05-06 12:51:26

Hi Bette, The Baseball DreamTrip is listed. It is the last one on the WorldVentures web page. It is called Western Caribbean DreamTrip and it is in December. The specialist handling that DreamTrip is April. Her email is a.devoe@worldventures.com I hope this helps, Meredith
Customer submitted at 2008-05-06 02:37:13

I cannot find the Baseball Dream Trip that was offered for Dec. What happened to it? I have been telling my sons baseball team about it. Did you remove it? I could not locate it today. It was for $199.00 pp adult and a different price for the kids. Thank You: Bette


InquiryId :  37870  InquiryType :  Existing Reservation  DateAndTime :  2008-05-06 02:44:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:41:08

Hi,
Thanks for the feedback . We will get it corrected by our technical team .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 02:44:52

Please note, for other Represenative-specific questions please log in by clicking on the login link above. there is no login on this page: https://www.world-venture.com/contact.php?inquiry_type_category=travel Please correct. thanks Sharon


InquiryId :  37873  InquiryType :  Existing Reservation  DateAndTime :  2008-05-06 05:08:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:41:40

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 05:08:34

Hi, I found that the hotel that I am staying at has a lower rate. I would like to fill out that form that you provide for having the lowest guarante price.Where can I find it on your page?


InquiryId :  37876  InquiryType :  Magazines  DateAndTime :  2008-05-06 05:25:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 17:34:24

Hi,
The magazines will reach you shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 05:25:41

member did not recieve her magazines for May and is requesting the amnesty for the 10,000 guarantee.


InquiryId :  37887  InquiryType :  New Reservation  DateAndTime :  2008-05-06 06:37:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 18:15:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 06:37:32

In booking a vacation, What is in the package price that is not in the Hotel and Air Price. some of the Hotel and Air prices are significantly less.


InquiryId :  37896  InquiryType :  Commissions  DateAndTime :  2008-05-06 08:09:11  Status :  Replied and Resolved
Customer submitted at 2008-05-15 19:13:54

hello this is #888298 Please explain to me why it is taking so long to get paid for #914362
Replied By David M at 2008-05-15 13:32:30

I have forwarded your inquiry to accounting. Thanks for your patience.
Customer submitted at 2008-05-06 08:09:11

member has not rec'd payment on new enrollmment #914362, member was signed on January 7,2007.


InquiryId :  37901  InquiryType :  DreamTrips Cards  DateAndTime :  2008-05-06 08:51:09  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-05-06 12:47:43

Hello, Thank you for your question. At this time, World Ventures is not \\\'trans-global\\\', meaning everything originates in the United States. However, the idea is in the works. The company is growing with leaps and bounds and it is forcasted, hopefully, next year. Regards,Meredith
Customer submitted at 2008-05-06 08:51:09

do the dream packages depart from toronto Canada as well??


InquiryId :  37903  InquiryType :  Existing Reservation  DateAndTime :  2008-05-06 08:55:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:43:11

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 08:55:04

I have an existing reservation. Reservation ID5281172. I am trying to cancel this reservation and would like to speak to someone regarding this. Thank You


InquiryId :  37913  InquiryType :  Travel Commissions  DateAndTime :  2008-05-06 12:17:19  Status :  Replied and Resolved
Replied By Angela H at 2008-05-07 06:16:18

Dear Gildred, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-06 12:17:19

Bookings are not showing up. How will know if I am getting correct commissions


InquiryId :  37914  InquiryType :  New Reservation  DateAndTime :  2008-05-06 12:46:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 19:16:20

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 12:46:38

How do I book a package from the package age of listed hotels and flights?


InquiryId :  37916  InquiryType :  Hotel  DateAndTime :  2008-05-06 12:49:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:46:04

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 12:49:28

I booked a hotel and was pre-charged for the reservation. I never received a receipt or notification although the hotel had my reservation. It was billed to my Amex and I CANNOT submit the expense to my company with out a receipt. I stayed at the Marriott Courtyard in Erlanger KY on 4/15. The charge was made to my Amex on 4/7


InquiryId :  37917  InquiryType :  Reactivation  DateAndTime :  2008-05-06 12:52:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 19:22:34

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 12:52:30

My husband needs to cancel his membership. How do we do that? It\'s on an automatic debit on a credit card.


InquiryId :  37920  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-06 13:26:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 19:27:49

Hi,
Please let us know the newly enrolled member id and the url .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 13:26:34

I sponsered a friend on sunday may 4th and he is not able to log in .His name is walter monppetit what should I do?


InquiryId :  37925  InquiryType :  DreamTrips Cards  DateAndTime :  2008-05-06 13:53:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 19:48:35

Hi,
You can use it at the time of travelling .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 13:53:04

When I can use membership card?


InquiryId :  37931  InquiryType :  New Reservation  DateAndTime :  2008-05-06 14:19:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:04:01

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 14:19:45

How much would a single person pay?


InquiryId :  37934  InquiryType :  Travel Commissions  DateAndTime :  2008-05-06 14:46:31  Status :  Replied and Resolved
Replied By Angela H at 2008-05-07 06:55:57

Dear Lorraine, If you are having an issue with your travel commissions please state the problem along with the passenger names, dates of travel and booking ID. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-06 14:46:31

checking your email from site Did you get this email?


InquiryId :  37937  InquiryType :  Reactivation  DateAndTime :  2008-05-06 15:16:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:25:46

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 15:16:20

My name is Jeny Romero and I want to cancel my subscription.


InquiryId :  37938  InquiryType :  Commissions  DateAndTime :  2008-05-06 15:32:51  Status :  Replied and Resolved
Replied By Angela H at 2008-05-13 08:18:36

Dear Jenifer, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-06 15:32:51

I have had several hotels booked off of my website and I have yet to see anywhere I can find the commissions or where I see they were booked. I have inquired about this several times, is there somewhere else I should be going to ask this question. Could someone please help me out and let me know. Thank you


InquiryId :  37939  InquiryType :  Dot Com Site  DateAndTime :  2008-05-06 15:36:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:28:15

Hi,
You don\\\'t neet to login to book a reservation . You need to book from your dot com site . You can also go to the travel site through your dot biz site home page before you login . If you have dreamtrip membership , you will receive the dreamtrip card.

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 15:36:11

I would like to know if I need to log in when booking for someone else? I would also like to know if I can book from the back office(ie...from the dot biz site)? I would also like to know if I will receive a dreamtrips card?


InquiryId :  37945  InquiryType :  Flight  DateAndTime :  2008-05-06 16:04:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:53:47

Hi,
Please clarify your query .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 16:04:37

Where does this flight leave from?


InquiryId :  37947  InquiryType :  Existing Reservation  DateAndTime :  2008-05-06 16:33:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:54:55

Hi,
Please login to your dot biz site and go to LTC link and then LTC home , take the test and once you pass the exam , there will be a link to print the Agent letter of verification . Please print it and use for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 16:33:36

How do I get to the \"the verification letter available in your back office?\"


InquiryId :  37951  InquiryType :  Existing Reservation  DateAndTime :  2008-05-06 17:13:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:55:17

Hi,
Since it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 17:13:59

i need to change my flight


InquiryId :  37961  InquiryType :  Magazines  DateAndTime :  2008-05-06 18:53:30  Status :  Replied and Resolved
Replied By William J at 2008-05-16 07:21:07

We would need to know the other account info to look into further and resolve. please give us a call for further inquiry.
Customer submitted at 2008-05-06 18:53:30

Hello, I need to talk to someone regarding a billing issue asap. I need to cancel my magazine shipments, and also I am being charged for a seperate member\'s monthly dues. I need to fix this before the next billing cycle goes out this month. It\'s very important. Please contact me at 949 283 1571 . Thank you. Gizele Berry


InquiryId :  37962  InquiryType :  Dreamtrips  DateAndTime :  2008-05-06 19:31:22  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-07 05:18:19

876638, password is harley
Customer submitted at 2008-05-06 19:31:22

I have forgotten my dealer # my user name is sherry hernandez. and my e-mail address is shernandez.1@netzero.com can someone help me please.


InquiryId :  37964  InquiryType :  New Reservation  DateAndTime :  2008-05-06 20:22:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-06 20:34:03

Hi,
Please use the dot com site and submit the group request form and someone will get back to you with the quote within 72 hours .

Thank You
WorldVentures Team

Customer submitted at 2008-05-06 20:22:53

I AM LOOKING FOR A CABIN IN PIEGON FORGE, TN OR GATLINBURG, TN. WE WILL HAVE APPX. 15 PEOPLE CAN WE SEARCH FOR A CABIN ON OUR WEBSITE?


InquiryId :  37971  InquiryType :  Billing  DateAndTime :  2008-05-07 04:33:52  Status :  Replied and Resolved
Replied By Karen S at 2008-05-07 10:20:07

At this point you may want to just call the office and have one of the Customer Service Reps change that information for you. You can reach that Dept at 972-805-9600. Thank You
Customer submitted at 2008-05-07 04:33:52

My credit card for membership needed to be cancelled due to fraud issues, how do I re-submit the new credit card number to keep my membership active?


InquiryId :  37976  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-07 06:16:03  Status :  Replied and Resolved
Replied By David S at 2008-05-07 08:16:30

The Tool Bar is not available at this time due to upgrades.
Customer submitted at 2008-05-07 06:16:03

How do I load the PowerSearch Toolbar?


InquiryId :  37978  InquiryType :  Travel Commissions  DateAndTime :  2008-05-07 06:36:32  Status :  Replied and Resolved
Replied By Angela H at 2008-05-07 07:30:38

Dear Julie, I have located the two car rentals for the Gill\\\'s. However the amount for both of these commissions is under $5. This will not be paid out until the amount in your travel commissions account reaches at least $5. The booking for Lori has not yet been received. It takes approximately 60-120 days after the date of travel to receive a commission. Once it has been received it will be paid out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-07 06:36:32

Hi there. I have had three bookings on my website for car rentals and have not been paid on any of them. 12-2007 Mark Gill 2-2008 Susan Gill 4-2008 Lori Tenhaken Thank you for your help. Julie Tietz 614-877-9768 614-530-9152 julietietz@yahoo.com


InquiryId :  37980  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-07 07:01:22  Status :  Replied and Resolved
Replied By David S at 2008-05-07 08:06:42

I can log into your systems back office, but to further review the issue will have to researched in deep by allowing me to get on your system ... Dave Scott Tech Support 972-805-9600
Replied By David S at 2008-05-07 08:05:59

I can log into your systems back office, but to further review the issue will have to researched in deep by allowing me to get on your system ... Dave Scott Tech Support 972-805-9600
Customer submitted at 2008-05-07 07:01:22

member states login is disabled for geneology, I can access her back office all but the geneology. Member has not been able to use since purchase. Member using IE version compatible, states she has checked cookies and java script.


InquiryId :  37981  InquiryType :  Existing Reservation  DateAndTime :  2008-05-07 07:03:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-07 19:24:51

Hi,
If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-05-07 07:03:14

Will I be receiving any information concerning my Tortolla trip my reservation number is GM8B6XO


InquiryId :  37990  InquiryType :  Commissions  DateAndTime :  2008-05-07 08:16:39  Status :  Replied and Resolved
Replied By Matthew T at 2008-05-15 05:53:45

We show that you had cycled with check numbers 715809 and 709312. Check number 715809 would have been fopr 200.00. Check number 709312 would have been for 100.00. If you have any further questions in regards to this matter, please feel free to contact us at 972-805-9600.
Customer submitted at 2008-05-07 08:16:39

member feels she is due cycle bonuses over the last month, with the new comp plan in place she feels she should be recieving payment.


InquiryId :  37993  InquiryType :  Existing Reservation  DateAndTime :  2008-05-07 08:44:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-07 19:26:29

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-07 08:44:41

Tracking number is GRP9D83L619P I have not heard from anyone confirming my vacation Please respond asap.


InquiryId :  37995  InquiryType :  Dreamtrips  DateAndTime :  2008-05-07 08:59:03  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-07 10:35:09

I sent your name, phone, and email to Dawn....she is the agent handling this Dreamtrip. If you don\\\'t hear from her, you can email her at: d.parton@worldventures.com
Customer submitted at 2008-05-07 08:59:03

I have sent you a few messages regarding the cruise of the Western Caribbean lwaving Maiami on July 7th untill July 11. But no answer from anybody. Please call or e mail. My number is 818-321-2525. Thanks. Suzy Seropian


InquiryId :  38007  InquiryType :  Commissions  DateAndTime :  2008-05-07 11:15:40  Status :  Replied and Resolved
Customer submitted at 2008-05-07 11:15:40

Member has signed up several people in the last few weeks and wants to know why someone under him has already been paid on a bonus commission before he has.


InquiryId :  38010  InquiryType :  New Reservation  DateAndTime :  2008-05-07 11:35:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-07 18:03:38

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-07 11:35:45

I have been trying to book a flight and hotel package to Beijing for 3 days. I get through the entire process and hit confirm this reservation with all of my credit card info filled out and it says that the website is experiencing technical difficulties and kicks me off. Please let me know how you can help me because this is very frustrating and will have to book some where else if this does not work.


InquiryId :  38024  InquiryType :  Travel Commissions  DateAndTime :  2008-05-07 13:02:30  Status :  Replied and Resolved
Replied By Angela H at 2008-05-08 10:20:34

Dear Betty, These bookings went through World Choice Travel, not Travelocity. If anything did go through Travelocity it was the airfare but you should get a commission for the hotel portion. I have all of your information on file and once these commissions are received they will be paid out to you. These bookings are not going to appear in your .com site. There is an error with the bookings that are going through World Choice Travel that is causing them not to filter into our systems. However, when we receive statements from World Choice it has the ID number for the LTC who\\\'s site was used. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-07 13:02:30

Today I booked a trip to Des Moines, Iowa for my boss on my website - Betty Rivas, Travel Consultant - Trip ID 481285032849 - which included airfare and hotel package --- I realize I don\'t receive commission on air fare - but what about hotel and when I chatted with a WV agent - they said it was booked on travelocity - it was not - it was booked on my website bettyrivas.worldventures.biz - under book travel..... Second item Hotel was booked through world ventures - trip ID #481285048337 - Confirmation #WCT834168992; a rental car Enterprise- WV TRip ID #4812 8504 8337 and another hotel - Confirmation #WCT833509043 for the same dates, and another rental car - WV Trip ID #4812 8504 8290 -Budget. all of this was booked for Lawrence Gustafson under my LTC Website - my ID # is 7018773 - Betty Rivas ....why was one of them through travelocity and how do I get my commission????? Please clarify what other info I need to provide. Thanks


InquiryId :  38026  InquiryType :  Commissions  DateAndTime :  2008-05-07 13:17:06  Status :  Replied and Resolved
Replied By David M at 2008-05-20 12:07:48

Thanks for your inquiry. A check for 200.00 was sent on 3/26/08. If you have not received the check by now, it is probably lost in the mail. I am requesting that the check be reissued. It should go out next week. Cordially, David WV Customer Service
Replied By David M at 2008-05-20 12:04:09

Thanks for your inquiry. A check for 200.00 was sent on 3/26/08. If you have not received the check by now, it is probably lost in the mail. I am requesting that the check be reissued. It should go out next week. Cordially, David WV Customer Service
Replied By David M at 2008-05-20 11:59:50

Thanks for your inquiry. A check for 200.00 was sent on 3/26/08. If you have not received the check by now, it is probably lost in the mail. I am requesting that the check be reissued. It should go out next week. Cordially, David WV Customer Service
Replied By David M at 2008-05-20 11:59:22

Thanks for your inquiry. A check for 200.00 was sent on 3/26/08. If you have not received the check by now, it is probably lost in the mail. I am requesting that the check be reissued. It should go out next week. Cordially, David WV Customer Service
Customer submitted at 2008-05-07 13:17:06

Member has not received commission check of 2 x $100.for samuel & Josh Fowler.Member\'s address is 10632 South Memorial Dr #376,Tulsa,OK 74133. T


InquiryId :  38032  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-07 13:43:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-07 18:16:36

Hi,
Please delete temporary internet files and cookies and try again . For further assistance, please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-07 13:43:15

I\'m concerned that my mega.worldventures.com is not reliable: 1) when I pick Sacramento to DC, I\'ve included round trip, hotel and car rental. The result shows everything except price and available, \"Checking... and N/A\" for ALL listing... something is obviously wrong. I wait and wait for 10 mins still same result. 2) Instead of Washington, DC, I want try Baltimore (RT airline and car rental) and Annapolis (hotel) - how do I get that result? the powersearch only allow me to pick DC, not other city. HOpe to hear from you soon.... Andrew


InquiryId :  38033  InquiryType :  Dreamtrips  DateAndTime :  2008-05-07 13:46:14  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-08 04:50:30

I sent your name, email, and phone to Dawn. She is the agent handling this Dreamtrip. Her direct email is: d.parton@worldventures.com
Customer submitted at 2008-05-07 13:46:14

Hi there, I recevied email message: Wednesday is Last Call for Carnival Fascination Trip The Carnival Fascination sets sail July 7th through the 15th out of Miami, with stops in Key West and Cozumel, but it\'s Closing Out Tomorrow (Wednesday, May 7th) at 2:00pm! This 4 Night, 5 Day cruise is the perfect summer vacation for the whole family. And, at only $199.99 per person, it\'s a sizzling price. Go to your DreamTrips site to register today. Registration closes tomorrow afternoon at 2:00pm Central, and once it\'s gone, it\'s gone! This message - I tried to buy $199 but I could only see the old price $364 - I emailed travel@worldventures.com. They have no idea what I am talking about by asking me if it\'s for DreamTrips. Ughh now too late to buy $199!


InquiryId :  38037  InquiryType :  New Reservation  DateAndTime :  2008-05-07 14:25:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-07 18:17:51

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-07 14:25:44

I entered all my card details and the site just hung. I need to know if the reservation went throug because to the funds were authorized from my card.


InquiryId :  38046  InquiryType :  New Reservation  DateAndTime :  2008-05-07 15:19:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-07 18:52:22

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-07 15:19:04

I am trying to locate all packages you have that are family friendly. Is there a way to do this?


InquiryId :  38048  InquiryType :  Group Reservation  DateAndTime :  2008-05-07 16:11:40  Status :  Replied and Resolved
Customer submitted at 2008-05-07 16:11:40

I\'m a new member and I have a group of 12 adults who want to travel to Puerto Vallarta leaving Oklahoma City on 10-09-08 and departing Puerto Vallarta on 10-13-08. Looking for a 4 star Hotel inclusive for this group. This is a wedding occasion. Please help me with this booking.


InquiryId :  38057  InquiryType :  New Reservation  DateAndTime :  2008-05-07 17:31:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-07 19:09:55

Hi,
Please initiate livechat with the travel department and a travel agent

Thank You
WorldVentures Team

Customer submitted at 2008-05-07 17:31:13

trying to find a flight from dca to sju on 19 may returning 24 may (PM). I am RTA 912989 but am having problems with site.


InquiryId :  38067  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-07 18:41:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-07 19:18:18

Hi,
Please go to Control Panel and then Add and Remove programs and uninstall the toolbar from there.

Thank You
WorldVentures Team

Customer submitted at 2008-05-07 18:41:29

I need to uninstall the toolbar


InquiryId :  38078  InquiryType :  Magazines  DateAndTime :  2008-05-08 04:49:13  Status :  Replied and Resolved
Customer submitted at 2008-05-08 04:49:13

stop spywaring people mother fuckers


InquiryId :  38085  InquiryType :  Flight  DateAndTime :  2008-05-08 06:41:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 18:18:45

Hi,
Which airport or city are you searching for ?

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 06:41:37

why do I get message to the effect \"there is no city name for flight departure?


InquiryId :  38091  InquiryType :  Genealogy  DateAndTime :  2008-05-08 07:31:56  Status :  Replied and Resolved
Replied By David M at 2008-05-08 10:20:59

Please fax over your SS card to 972-985-6842 with your membership ID # and we will update the social security # in your account.
Replied By David M at 2008-05-08 10:19:55

Please fax over your SS card to 972-985-6842 with your membership ID # and we will update the social security # in your account.
Customer submitted at 2008-05-08 07:31:56

members ss# is incorrect in profile in his back office. He cannot access concierge.com due to this also. The account shows correct ss# in crs.


InquiryId :  38092  InquiryType :  Genealogy  DateAndTime :  2008-05-08 07:32:52  Status :  Replied and Resolved
Replied By David M at 2008-05-08 10:22:59

Please fax over your social security card to 972-985-6842. Please include your member ID #. Thanks, David
Customer submitted at 2008-05-08 07:32:52

members ss# is incorrect in profile in his back office. He cannot access concierge.com due to this also. The account shows correct ss# in crs. Advised member to fax copy of ss# to genealogy


InquiryId :  38094  InquiryType :  Group Reservation  DateAndTime :  2008-05-08 07:44:40  Status :  Replied and Resolved
Customer submitted at 2008-05-08 07:44:40

I am looking to book eleven rooms at the Courtyard by Marriott in Panama City, Florida from 6/29 to 7/6/08. Please help


InquiryId :  38095  InquiryType :  Existing Reservation  DateAndTime :  2008-05-08 07:56:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 18:20:24

Hi,
If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 07:56:35

How do I change an existing reservation?


InquiryId :  38101  InquiryType :  Existing Reservation  DateAndTime :  2008-05-08 08:43:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 20:05:59

Hi,
Our technical team is already working on it . Meanwhile , just put in city name for origin and destination and it will take automatically or ask you select for more than one airport .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 05:10:58

05/08/08 Dear Staff, It is well and good that we know that we need to put in the right airport code, but there is no place on the website, where we can get the right information. What I have discovered is that Wilke- pedia does have a page where we can get the right code, but it would be nice if we could get the right in- formation on the World Ventures Website. Thank you. Yours truly, Leonard Brasuel 452lbras452@gmail.com
Replied By Aruna A at 2008-05-08 18:21:40

Hi,
You need to input the city name or the airport when you give the search.

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 08:43:42

Where is the Column for the names of major city airports. Thank you Leonard Brasuel


InquiryId :  38104  InquiryType :  Magazines  DateAndTime :  2008-05-08 08:59:40  Status :  Replied and Resolved
Customer submitted at 2008-05-08 08:59:40

I am a private tour operator based out of houston and bordeaux. id like to talk more with you. thanks toni


InquiryId :  38113  InquiryType :  Hotel  DateAndTime :  2008-05-08 11:05:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 18:25:35

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 11:05:40

One of my downline agents is trying to book a hotel room in Manila in the Philippnes on his web site and is unable to. Can someone please give him a call to help him out? his name is David Albert and his Id # is 932216. His phone number is 602-363-8544.


InquiryId :  38119  InquiryType :  Group Reservation  DateAndTime :  2008-05-08 13:49:37  Status :  Replied and Resolved
Customer submitted at 2008-05-08 13:49:37

the group trip is for kids so they must all be on the same flights.please help,Thank you


InquiryId :  38120  InquiryType :  Flight  DateAndTime :  2008-05-08 14:04:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 18:26:34

Hi,
Please give the city name and try to give the search .

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 14:04:10

I was trying to help my parents book a flight through my site and they want to travel from San Jose, CA (SJC) to Dallas Love Field (DAL ) NOT to Dallas/Fort Worth(DFW). However, every time I enter in DAL for the airport when the results come up it says traveling to Dallas/Fort Worth but with the airport code of DAL. Can you pleas help me?


InquiryId :  38123  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-08 14:34:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 18:03:35

Hi,
Please go to the dot com site and use the search engine to get the best deals . For further assistance,please initiate livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 14:34:45

car rental


InquiryId :  38124  InquiryType :  Magazines  DateAndTime :  2008-05-08 14:42:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 17:23:29

Hi,
Please contact customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 14:42:10

Mbrcalled to say that because of the way the magazines are listed ...with the oldest @ the top of the list.... she accidentally ordered the wrong magazines... Wanted the SUccess At Home ...listed @ the bottom. ** Wanted to know if she cld get a refund or exchange fo rthe correct Magazinez.


InquiryId :  38126  InquiryType :  Magazines  DateAndTime :  2008-05-08 15:09:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 17:24:09

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 15:09:03

urgent please - member needs her success mag. order asap for trip next tues.


InquiryId :  38131  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-08 16:24:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 18:05:49

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 16:24:42

i need help?


InquiryId :  38134  InquiryType :  Commissions  DateAndTime :  2008-05-08 16:53:58  Status :  Replied and Resolved
Replied By David M at 2008-05-20 08:36:46

Adam Kownacki purchased a Dreamtrip membership. The commission earned on this type of sale ($298.00) is $50.00. Commission for any qualified sale over $350.00 is $100.00. Cordially, David WV Customer Service
Customer submitted at 2008-05-08 16:53:58

Member signed up a new member but was only paid the $50.00 bonus instead of the full 100.00. Please let her know why the difference in commission.


InquiryId :  38135  InquiryType :  Dot Com Site  DateAndTime :  2008-05-08 17:25:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 18:06:15

Hi,
May I know the url and the login details that you are trying to use ?

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 17:25:17

I signed up to be a consultant about a week ago and my website still wont work. if someone could get ahold of me i would greatly appreciate it.


InquiryId :  38136  InquiryType :  New Reservation  DateAndTime :  2008-05-08 17:39:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-08 18:12:11

Hi,
Our technical team is checking on it . Meanwhile , please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 17:39:43

Please wait for a site operator to respond. You are now chatting with \'Shiraz\' Shiraz: Hi. Allow me to introduce myself as your Travel Agent from Travel Department. How can I help you today ? Also please may I have the WorldVentures tracking number or booking id so I can retrieve your travel request. Also please provide your contact number and email address in case we get disconnected. alex: technical problems with the website, cannot book a thing!! alex: i think the new updates are occurring right now...we cant do a powersearch or book one of the 70 day vacations to san fran at the meridian Shiraz: No problem, I can help you with the same Shiraz: May I know your search/travel details ? alex: been working at this for 30 min, trying to train my people and 2 other agents had problems as well alex: i tried to book a 3 nighter at the meridian in san fran july 4th - sunday and when i clicked book, the price camee up as $0.00 alex: i did not want to book this myself, i only tried it for training purposes. Please forward this glitch to tech support Shiraz: How many adults and children in the room ? alex: please read the email alex: i mean chat window!


InquiryId :  38140  InquiryType :  Existing Reservation  DateAndTime :  2008-05-08 18:10:03  Status :  Replied and Resolved
Customer submitted at 2008-05-08 18:10:03

Andrew Mcneil called in to get more information on World Ventures, he read about it in a magazine, and has looked over the web site. He does not have a sponsor. His email is yaaamilcar@hotmail.com, phone # 845-224-7145.


InquiryId :  38141  InquiryType :  Dreamtrips  DateAndTime :  2008-05-08 18:22:20  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-09 05:21:32

Thanksfor your note...very valid suggestions. We are actually in the process of revamping the Dreamtrip descriptions...making them a little easier to see what they involve and what\\\'s included and not included in each one. To answer your question, the air to and from in NOT included. You would need to book your own roundtrip airfare. We have a department here who can research to get you the best possible fares. Their email address is dreamtripsupport@worldventures.com
Customer submitted at 2008-05-08 18:22:20

I recently heard of your services and decided to get on here to take a look. I noticed your trip to hawaii for around 499 or close to it...however it does not state if flight is included and where you leave from. How can I purchase your membership if I don\'t know what to expect once I am in. I mean there are really no details except for the hotel information. Can you help me??


InquiryId :  38146  InquiryType :  Existing Reservation  DateAndTime :  2008-05-08 19:17:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 19:59:15

Hi,
Currently the bookings are not showing on the website . Our technical team is working on it .

Thank You
WorldVentures Team

Customer submitted at 2008-05-08 19:17:03

How do see on this site any clients who have used it to book their trips?


InquiryId :  38155  InquiryType :  Dot Com Site  DateAndTime :  2008-05-09 02:48:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 17:40:49

Hi,
Your sites are working with the new url . Please check .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 02:48:16

I had my website changed from www.sherrimadden.worldventures.com to www.greattraveldeals.worldventures.com. Now I am completely down. Please contact me at 512-924-7212 or work at 512-433-4620. Thank you. Sherri Madden LTC Travel Consultant #930480


InquiryId :  38157  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-09 03:26:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 17:45:34

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 03:26:05

I have tried for 2 days to do a power search for vacations and it will show the information. It comes up with an error that shows 1 item remaining to be downloaded and then stops downloading. Iam trying to show a potential LTC the savings and it is very difficult to look professional when I can\'t get the website to work.


InquiryId :  38158  InquiryType :  New Reservation  DateAndTime :  2008-05-09 04:24:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 17:45:57

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 04:24:25

When I put the information in for the time and dates I want, and hit search, nothing is coming up.


InquiryId :  38165  InquiryType :  Magazines  DateAndTime :  2008-05-09 06:27:36  Status :  Replied and Resolved
Customer submitted at 2008-05-09 06:27:36

This is a test to see if leads are sent to the proper email address. This should be showing up with travel@worldventures.com. Please disregard!


InquiryId :  38166  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-09 06:32:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 17:52:58

Hi,
Please go to Add and Remove programs under control panel and uninstall .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 06:32:43

How do I delete the powersearch toolbar!


InquiryId :  38170  InquiryType :  Existing Reservation  DateAndTime :  2008-05-09 07:31:39  Status :  In Progress
Replied By Aruna A at 2008-05-09 20:00:50

Hi,
Please contact the airlines directly to reconfirm your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 07:31:39

I need to know if John O\'Malley and wife Nely have a secured spot on a flight leaving Wichita, KS. on May 30th flying to Baltimore, MD, returning June 6th. They haven\'t received a debit on their credit card for the flight I booked. Thanks Scott Dryden, scott.dryden@yahoo.com


InquiryId :  38172  InquiryType :  Travel Commissions  DateAndTime :  2008-05-09 07:39:38  Status :  Replied and Resolved
Replied By Angela H at 2008-05-09 11:07:46

Dear Paul, When a booking is done from your site you should be able to login to your .com site and click on \\\"view bookings from my site\\\". Your bookings will then appear with estimated commissions that you will receive. However, due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-09 07:39:38

Where do I check in my back office to see travel commissions. I\'ve referred several people to my site and want to see if they\'ve booked anything. I\'ve also tried calling for several days now and cannot get a live person.


InquiryId :  38173  InquiryType :  Existing Reservation  DateAndTime :  2008-05-09 08:02:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 20:01:11

Hi,
Please check your email or contact the airlines directly and they will resend .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 08:02:58

I need to print an invoice for a flight and rental car reservation I just made. Where can I find these?


InquiryId :  38175  InquiryType :  Existing Reservation  DateAndTime :  2008-05-09 08:37:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 20:01:31

Hi,
Please contact the airlines directly and they will resend the itinerary .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 08:37:30

i have lost my itenerary, and i leave for dallas on sunday. Please help!


InquiryId :  38184  InquiryType :  Existing Reservation  DateAndTime :  2008-05-09 10:18:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 20:02:34

Hi,
Please send an email to travel@worldventures.com or initiate livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 10:18:53

Please have Heather the manager call me at 818 414 4251 Thank you.This is now the sixth time I am trying to get an answer for one question. I booked a hotel though you. I found out that the hotel that I am staying at has a rate lower than yours. I need to get the form to fill out so I could get the guarantee lowest rate.I am now really getting upset over this.... I always go thourgh American Express. I have never had an experience like this and will not do this again if I have to write,chat or call anyone again. Thank you.


InquiryId :  38185  InquiryType :  Dreamtrips  DateAndTime :  2008-05-09 10:33:46  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-12 05:15:18

Are you referring to a Dreamtrip? Not sure what you mean by Oz.
Customer submitted at 2008-05-09 10:33:46

I want to book a trip for two to Oz. Return flights on an open basis.


InquiryId :  38186  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-05-09 10:48:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 19:46:14

Hi,
Login to your .biz and click on Marketing at the top of the page, on the drop down menu click Marketing Assets, accept the disclaimer and the next page will display available products including business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 10:48:06

I have no idea where on which website I can order business cards, etc. I am a new member of WorldVentures...thanks.


InquiryId :  38194  InquiryType :  Existing Reservation  DateAndTime :  2008-05-09 11:28:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 20:06:22

Hi,
Please contact the airlines directly regarding the same .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 11:28:23

I have purchased tickets flying out tomorrow 5/10/08...and I cannot make this flight - can I pay a fee to hold this ticket for reassignment in the future? Flight to Tampa Florida - WV Trip ID 697084657475 & 676767758879


InquiryId :  38197  InquiryType :  Genealogy  DateAndTime :  2008-05-09 11:39:58  Status :  Replied and Resolved
Replied By Tony at 2008-05-14 06:47:04

Please submit a sponsorship change form through the back office of the enroller or sponsor of the membership that needs to be changed.
Customer submitted at 2008-05-09 11:39:58

Member needs to switch a new member which was accidently signed up under the wrong sponsor she is now under Debra Cross 906804 The member should be under Juanita 927283 and 927334. the Switch should be Debra should be sponsor Juanita 927283. Member would like to not have to pay the sponsorship fee.


InquiryId :  38203  InquiryType :  Existing Reservation  DateAndTime :  2008-05-09 12:57:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 20:07:13

Hi,
Please contact the airlines directly and they will resend .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 12:57:00

I need a copy of the travel itinery for travel Saturday May 10 from LaGuardia to Charleston, SC & return May 16, 2008


InquiryId :  38214  InquiryType :  Dot Com Site  DateAndTime :  2008-05-09 14:07:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 19:54:57

Hi,
Currently the bookings will not show up on the dot com site , but our technical team is working on it and very soon all the bookings will be updated .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 14:07:52

Hello, When do bookings from your sight appear in your back office? Jennifer Signey booked a resort on my .com site and it does not appear in my back office. Info: Confirmation Number: WCT881702431 Guest Name: JENNIFER SIGNEY Hotel Confirmation Number: 453462315 Please advise ASAP. Thanks, Bryan Pacpaco


InquiryId :  38220  InquiryType :  New Reservation  DateAndTime :  2008-05-09 15:32:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 18:20:54

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 15:32:20

I am looking for flt to Moscow from Denver on July 1 returning on July 29. Needs best price so can vary days. Prefer stopovers only in US cities or within same airline in foreign language cities.


InquiryId :  38229  InquiryType :  Existing Reservation  DateAndTime :  2008-05-09 17:32:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 20:08:40

Hi,
Please contact the airlines directly if it is an air reservation . If it is hotel or vacation or cruise, please initiate livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 17:32:33

Never recieved my reservation e-mail...would like it e-mailed to me please


InquiryId :  38233  InquiryType :  Payment Update  DateAndTime :  2008-05-09 17:59:38  Status :  Replied and Resolved
Customer submitted at 2008-05-09 17:59:38

Diana Morales #924385 - Visa she had in system for monthly payment was stolen so she had to cancel it. Gave me new cc to enter but FRS would not let me enter since payment was due in April. New card is MC # 5291 4921 3405 1503 Exp. 01/09 Code 357


InquiryId :  38234  InquiryType :  Existing Reservation  DateAndTime :  2008-05-09 18:53:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-09 20:09:05

Hi,
Please contact the airlines directly and they will resend .

Thank You
WorldVentures Team

Customer submitted at 2008-05-09 18:53:08

I received an email that my rate was higher than what I booked it at. How can I see the itinerary?


InquiryId :  38248  InquiryType :  Dreamtrips  DateAndTime :  2008-05-10 07:04:54  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-12 05:22:12

Which Dreamtrip?
Customer submitted at 2008-05-10 07:04:54

I am taking 3 other people on a dream trip and need to know how to do it.


InquiryId :  38252  InquiryType :  New Reservation  DateAndTime :  2008-05-10 07:22:58  Status :  In Progress
Customer submitted at 2008-05-10 07:22:58

I would like to talk to a travel consultant in regards to multiple travel locations for a business trip


InquiryId :  38253  InquiryType :  Flight  DateAndTime :  2008-05-10 07:40:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 19:58:36

Hi,
Please go to the dot com site and use the meta search to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-05-10 07:40:18

I need a multi stop ticket for my self and daughter \"age 11\". Travel on 2/4/2009 from \"PDX\" to Tampico,Mexico \"TAM\". Travel on 2/6/2009 for just my self from \"TAM\" to Cancun, Mexico \"CUN\". Travel on 2/20/2009 from \"CUN\" to \"PDX\". I also need a round trip ticket from \"PDX\" to \"CUN\" leaving 2/6/2009 returning 2/20/2009 for my wife. NOTE any travel on the same date needs to be on the same plane.


InquiryId :  38254  InquiryType :  Existing Reservation  DateAndTime :  2008-05-10 08:50:08  Status :  Replied and Resolved
Replied By Angela H at 2008-05-22 05:55:57

Dear Tina, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-10 08:50:08

HI CATHERINE, i WANT TO KNOW ABOUT THE COMMISSIONS AND THE ERRORS AND OMISSION INSURANCE AND WHAT SYSTEM DO YOU USE?


InquiryId :  38256  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-10 09:18:56  Status :  Replied and Resolved
Replied By David S at 2008-05-15 05:05:37

Call me at the tech support desk. Dave Scott 972-805-9600
Customer submitted at 2008-05-13 05:19:23

I use Internet Explorer. Your boilerplate explanation still does not answer my concern.
Replied By Sunny at 2008-05-12 20:29:37

Hi
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality. The back office application only supports Internet Explorer.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-12 20:29:11

Hi
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality. The back office application only supports Internet Explorer.
Thank you
Worldventures Team
Customer submitted at 2008-05-10 09:18:56

Website only works some times, get blank white page.


InquiryId :  38270  InquiryType :  New Reservation  DateAndTime :  2008-05-10 12:42:44  Status :  Replied and Resolved
Replied By Sunny at 2008-05-15 19:13:55

Hi
please initiate a livechat with our travel dept and our agent will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-15 19:13:27

Hi
please initiate a livechat with our travel dept and our agent will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-10 12:42:44

I am trying to make a reservation for a trip to Rivera Maya Mexico. when I do the power search the Kids are charged as adults I would like to know why the children are being charged the same adults.


InquiryId :  38272  InquiryType :  Existing Reservation  DateAndTime :  2008-05-10 13:42:27  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 22:07:45

Hi
Please initiate a livechat with \\\'Air Only\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-10 13:42:27

I have not received my e-mail confirmation or e-tickets for flights I booked last Tuesday. There were 2 tickets on Continental Airlines from Tulsa to NYC for 5/24/08 to 5/27/08.


InquiryId :  38276  InquiryType :  Existing Reservation  DateAndTime :  2008-05-10 14:44:46  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:57:15

Hi
The reason why we dont search on Southwest is because they does not allow any metasearch to search its website
Thank you
Worldventures Team
Customer submitted at 2008-05-10 14:44:46

why can\'t i get Southwest airlines on my site????


InquiryId :  38277  InquiryType :  Events  DateAndTime :  2008-05-10 15:12:12  Status :  Replied and Resolved
Customer submitted at 2008-05-10 15:12:12

Erykha @ The Greek


InquiryId :  38278  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-05-10 15:26:02  Status :  Replied and Resolved
Replied By RichardJ F at 2008-05-21 09:52:10

Thanks, we will get this addressed. WV
Customer submitted at 2008-05-10 15:26:02

Mbr just wanted to let us know that in the .bix BO / Marketing/ ( Wrong info on one of the postcards... # 13 .... hv same info on front as postcard # 12 ... but is # for Niagra Falls.... but showing infoon Los Cabos **


InquiryId :  38293  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-11 05:43:17  Status :  Replied and Resolved
Replied By David S at 2008-05-12 06:13:03

it is up and running . The toolbar is not coming back but the site will be improved
Customer submitted at 2008-05-11 05:43:17

1. please get PowerSearchfor flights up and working again 2. where can we download PowerSearch toolbar these days?


InquiryId :  38296  InquiryType :  Events  DateAndTime :  2008-05-11 07:43:45  Status :  Replied and Resolved
Replied By David S at 2008-05-12 05:41:49

test resolved
Customer submitted at 2008-05-11 07:43:45

test


InquiryId :  38299  InquiryType :  Existing Reservation  DateAndTime :  2008-05-11 08:26:49  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:55:40

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-11 08:26:49

i have no email yet?


InquiryId :  38304  InquiryType :  Dreamtrips  DateAndTime :  2008-05-11 10:29:58  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-12 05:04:00

Which Dreamtrip is this? What are the dates? We have several that are cruises.
Customer submitted at 2008-05-11 10:29:58

i am a member but i would like to take 3 of my friends on a dreamtrip cruise . What can i do?


InquiryId :  38305  InquiryType :  Dreamtrips  DateAndTime :  2008-05-11 10:33:11  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-12 05:07:11

It leaves at 4 PM out of Galveston, Texas. If you want to see the cruise itenerary, go back to the Dreamtrip, look under \\\"Trip Highlights\\\" and there is a link you can click to see dates and times along the cruise.
Customer submitted at 2008-05-11 10:33:11

western caribean aug-24 where does it ship out of. what port.


InquiryId :  38319  InquiryType :  Existing Reservation  DateAndTime :  2008-05-11 16:23:57  Status :  Replied and Resolved
Customer submitted at 2008-05-11 16:23:57

Make The African Experience a preferred tour operator.


InquiryId :  38322  InquiryType :  New Reservation  DateAndTime :  2008-05-11 17:27:13  Status :  Replied and Resolved
Replied By Sunny at 2008-05-12 18:11:51

Hi
you need to change the number of adults from \\\\\\\'2\\\\\\\' to 1 and then click the search button.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-12 18:11:21

Hi
you need to change the number of adults from \\\'2\\\' to 1 and then click the search button.
Thank you
Worldventures Team
Customer submitted at 2008-05-11 17:27:13

I need to book a flight at the cheapest pricve anytime in the next 4 months from geg to cmx,,, I can\'t get the search engine to take only 1 person...it enters 2 and I also want to just search for the cheapest fare anytime bewtween now and the next four months. Please help. The power search is not cooperating with me. Thanks. LG Wilmey


InquiryId :  38323  InquiryType :  New Reservation  DateAndTime :  2008-05-11 17:34:23  Status :  Replied and Resolved
Replied By Sunny at 2008-05-12 18:18:38

Hi
Please give a search on the .com site and submit the request or you can come to livechat selecting travel dept or you can email your requirement to travel@worldventures.com.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-12 18:18:07

Hi
Please give a search on the .com site and submit the request or you can come to livechat selecting travel dept or you can email your requirement to travel@worldventures.com.
Thank you
Worldventures Team
Customer submitted at 2008-05-11 17:34:23

Wanting to fly from oahu to orlando florida for famiy vacation, need airline, car and hotel. 2 kids ages 4 and 6, 2 adults.


InquiryId :  38328  InquiryType :  New Reservation  DateAndTime :  2008-05-11 18:37:42  Status :  Replied and Resolved
Replied By David S at 2008-05-12 04:11:35

Call the Tech Support desk and we will walk Thur the steps together
Customer submitted at 2008-05-11 18:37:42

Hello, I am trying to get a flight off your web site and it will not connect to the site that has the cheapest rate. I have gotten tickets from you before and had no problem. what can I do to get the best deal off your mega search?


InquiryId :  38333  InquiryType :  DreamTrips Cards  DateAndTime :  2008-05-12 04:48:37  Status :  Replied and Resolved
Replied By Sunny at 2008-05-14 16:50:23

Hi
We have informed the concerned Dept and they have resend the DT card . You will be receiving it shortly.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-14 16:49:19

Hi
We have informed the concerned Dept and they have resend the DT card . You will be receiving it shortly.
Thank you
Worldventures Team
Customer submitted at 2008-05-12 04:48:37

Dionne Foster ID 923508 - did not recieve DT card please send one asap - thank you


InquiryId :  38344  InquiryType :  Magazines  DateAndTime :  2008-05-12 06:50:49  Status :  Replied and Resolved
Replied By Sunny at 2008-05-15 19:19:10

Hi
please contact our support number at 972 805 9600
Thank you
Worldventures Team
Replied By Sunny at 2008-05-15 19:18:43

Hi
please contact our support number at 972 805 9600
Thank you
Worldventures Team
Customer submitted at 2008-05-12 06:50:49

Roberta, i checked out your site over the weekend but i didn\'t see the hotel Jackie had on the invite, you don\'t suppose they\'re sold out already? Let me know what you think we should do thanks a bunch, love ya kathleen cell 415-342-4591


InquiryId :  38345  InquiryType :  Existing Reservation  DateAndTime :  2008-05-12 06:53:07  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:59:13

Hi
please initiate a livechat with \\\'Air only\\\' and our agent will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-12 06:53:07

I was just wanting the confirmation on the flight to Norfolk Va. in Aug. 08 I accidentally erased it. Thank You


InquiryId :  38352  InquiryType :  Billing  DateAndTime :  2008-05-12 07:39:21  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-05-12 08:28:48

Hello Janet, Please contact our corporate office at #972-985-6841 to update your billing information. Thank You! World Ventures
Customer submitted at 2008-05-12 07:39:21

SECOND EMAIL>>>> My direct bill CC had to be cancelled for fraud reasons, how do I get my new billing info to WV so that my membership does not lapse? Janet Davila


InquiryId :  38360  InquiryType :  Billing  DateAndTime :  2008-05-12 08:25:44  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-05-12 08:30:21

Hello Mr. Taylor, Please contact our corporate office at #972-985-6841 to update your billing information. Thank You! World Ventures
Customer submitted at 2008-05-12 08:25:44

I was emailed from Customer Service that my autoship failed. We changed ATM cards recently because of a card loss, so who do I speak w/ to update our information?


InquiryId :  38363  InquiryType :  General Questions  DateAndTime :  2008-05-12 08:46:31  Status :  Replied and Resolved
Replied By David S at 2008-05-15 05:22:10

You will have to use the phone which is already on the system files.
Customer submitted at 2008-05-12 08:46:31

new member trying to sign up for concierge svcs, has not registered and using a cell phone to do so


InquiryId :  38371  InquiryType :  Dreamtrips  DateAndTime :  2008-05-12 09:42:06  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-12 10:45:52

Your login ID is 897813 Your password is 123456
Customer submitted at 2008-05-12 09:42:06

My dramtrip is showing up nowhere not sure if I have the right id number


InquiryId :  38374  InquiryType :  Travel Commissions  DateAndTime :  2008-05-12 09:53:14  Status :  Replied and Resolved
Replied By Angela H at 2008-05-13 08:29:50

Dear Halle, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-12 09:53:14

Hello, I have a question - I was told by some people that they had booked travel on my .com site, but I don\'t see anything there. Should everything be showing? Thanks a bunch!


InquiryId :  38375  InquiryType :  Dot Com Site  DateAndTime :  2008-05-12 09:54:00  Status :  Replied and Resolved
Replied By David S at 2008-05-13 04:27:38

Please email me the photo to d.scott@worldventures.com
Replied By David S at 2008-05-13 04:21:45

Please email me the photo to d.scott@worldventures.com
Customer submitted at 2008-05-12 09:54:00

Hello, I\'ve been trying to upload my photo onto my site, but it says that my type of file is not supported - do you know what type of file I should use? Thanks a bunch!


InquiryId :  38377  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-12 09:58:19  Status :  Replied and Resolved
Replied By David S at 2008-05-13 04:30:12

Need more info on this issue . Please call 972-805-9600 ask for Tech Support Dave Scott
Customer submitted at 2008-05-12 09:58:19

I select the number of children and age it changes my selection to 2 adults


InquiryId :  38381  InquiryType :  Travel Commissions  DateAndTime :  2008-05-12 11:29:52  Status :  Replied and Resolved
Replied By Angela H at 2008-05-14 08:30:34

Dear Charlie, The commission is not determined by the total price. It is determined by the base rate. This does not include taxes, portfees, gratuities, ect. The estimate that appears in your back office is a low estimate. This is because the rates are constantly changing. As an LTC you will receive 50% of the total commission earned for this booking. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-12 11:29:52

I booked 11 cabins on Royal Caribbean and the invoices show a commission rate of 15%. The total commission should be 2337.33 which was 15% of the total. I am currently showing a commission of only around $500. (How did they get this number?) I thought we are to earn 50% of the commission as a LTC. 50% is around $1168. Please tell me if that rate is incorrect. I booked through group travel (MS. T. Wing)


InquiryId :  38385  InquiryType :  Travel Commissions  DateAndTime :  2008-05-12 11:45:45  Status :  In Progress
Customer submitted at 2008-05-12 11:45:45

My question relates to Group Travel. I have a group of senior citizens who want to do a 2 day trip from Phoenix to Rocky Point Mexico and wanted a chartered bus to take them. I wanted to make sure it is something we could put together for them. Rocky Point is just over the border and about 3 hours from Pheonix. Please call me so I can get more details. Thank you, Tony Adza 480-276-7696 tonyadza@yahoo.com Member ID 897214


InquiryId :  38394  InquiryType :  Existing Reservation  DateAndTime :  2008-05-12 13:22:34  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 19:49:57

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-12 13:22:34

my booking # is grpg2140459C; Sandra Ruth a rep of yours booked these flights for me; after receivng an email asking me if a higher fare was ok, I responded that it was of course thinking that it was the flights I had chosen; the return flight is the same one but the out going is entirely different. We are leaving on July 3 out of El Paso, Texas going to Harrisburg, PA; I had chosen Delta leaving at 6:30 am & arriving around 2:20 pm I believe; it was the most direct flight connecting in Atlanta. What do I need to do to get that original flight back? Please help!!!


InquiryId :  38397  InquiryType :  Dreamtrips  DateAndTime :  2008-05-12 13:30:14  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-13 08:15:12

For that, just call rep support at 972-805-9600 and they can fix that.
Customer submitted at 2008-05-13 05:24:31

She ordered the whole dreamtrips package but never submitted payment. I need to know how to get her on my binary tree and how to submit her check as payment for the dreamtrips package.
Replied By Larry Woodward at 2008-05-13 04:42:47

Which Dreamtrip was it?
Customer submitted at 2008-05-12 13:30:14

Cust (929248)sold dreamtrip but did not enter payment info for them they have a member id (933903) how should she precede.


InquiryId :  38400  InquiryType :  Existing Reservation  DateAndTime :  2008-05-12 13:36:58  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 22:14:39

Hi
Hi
Please initiate a livechat with \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 22:14:11

Hi
Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-12 13:36:58

I BELIEVE I WAS BILLED FOR 3 ADULTS SHOULD BE ONLY TWO


InquiryId :  38401  InquiryType :  Dreamtrips  DateAndTime :  2008-05-12 13:38:44  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-13 04:46:35

Call rep support at 972-805-9600 and they should be able to retreive and verify your login information.
Customer submitted at 2008-05-12 13:38:44

I can\'t log in to find out what the dreamtrips prices are for the ones that don\'t have prices.


InquiryId :  38413  InquiryType :  Existing Reservation  DateAndTime :  2008-05-12 14:28:03  Status :  Replied and Unresolved
Replied By Sunny at 2008-05-21 22:01:19

Hi

Customer submitted at 2008-05-12 14:28:03

I can\'t find my confirmation email regarding my upcoming trip from Sacramento, CA to Las Vegas, NV. I know that I depart at 9:35 on Friday, May 16 on US Airways, but have no idea of what time or carrier I am on coming back on Sunday, May 18. Can you please resend me my booking confirmation? Thanks, Tiffany Knef


InquiryId :  38415  InquiryType :  Dreamtrips  DateAndTime :  2008-05-12 14:33:26  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-13 04:41:18

I sent your name and phone to the agent handling the Dreamtrip you\\\'re asking about. her name is Phyllis, and her direct email if you need it is: pa.head@worldventures.com
Customer submitted at 2008-05-12 14:33:26

For the PUERTO RICO Dreamtrip, do US Citizens have to obtain VISA\'s? We all have US Passports, just wanted to know if VISA\'s are required for Barbados, St. Lucia, St. John\'s, Philipsburg, Saint Thomas. Please let me know. Thankyou. Wendy


InquiryId :  38423  InquiryType :  Group Reservation  DateAndTime :  2008-05-12 15:07:40  Status :  Replied and Resolved
Customer submitted at 2008-05-12 15:07:40

I want to know how to book a trip for 4 to Temptation Resort in Cancun all inclusive. I need to know flight price from Okc to Cancun, and flight price from Texas to Cancun. Dates July 24-28. I need to know price of resort


InquiryId :  38424  InquiryType :  New Reservation  DateAndTime :  2008-05-12 15:17:41  Status :  Replied and Resolved
Replied By Sunny at 2008-05-12 17:49:41

Hi
Please come to livechat selecting travel department or you can email to travel@worldventures.com and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-12 17:49:15

Hi
Please come to livechat selecting travel department or you can email to travel@worldventures.com and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-12 15:17:41

Hello, I am looking to book a vacation to Cancun - I have the vacation package I found...Grand Oasis cancun Hotel All Inclusive on July 8th - July 15th. The price is $1,065pp. Is it possible to put a deposit on this vacation package? Or does the entire amoutn need to be paid in full?


InquiryId :  38425  InquiryType :  Events  DateAndTime :  2008-05-12 15:30:46  Status :  Replied and Resolved
Customer submitted at 2008-05-12 15:30:46

member would like to know if event for accelarate for las vegas for october was still available to event, please help.


InquiryId :  38427  InquiryType :  Magazines  DateAndTime :  2008-05-12 15:59:28  Status :  Replied and Resolved
Customer submitted at 2008-05-12 15:59:28

Dear WorldVentures, I have a question about a DreamTrip. My name is Joseph Kauffman. My member ID number is 893403. I had e-mailed someone at WorldVentures regarding my question but no one has returned my inquiry. I have two questions about the Ireland DreamTrip. Two weeks ago, I could click on it for more information. Upon the new screen it opened with more information, one of the bullets of interest was that you could get a stay at a first class hotel for 4, 5, or 6 nights. My question was that if the trip is for 6 nights, why would I want a stay for only 4 or 5 nights. I wanted an answer to this question prior to booking this trip. I checked the trip last night and saw that it went from 83% open to 38% open in the two week span. I wanted to book the trip as soon as possible to ensure our reservations. But I would like an answer to my previous question. And, as of today, the trip no longer states that round-trip airfare from Newark, NJ to Dublin as being part of the trip. I was unaware of the flight not being part of the package. In fact, when the trip is advertised as a dreamtrip from my .biz site, it states that the airfare is included, but when you open up the details it does not include it. What is going on with this? It never stated airfare is available only to the people who book it early. And, had my question been answered, we would have booked it earlier. Now, it states a first class hotel stay for 6 nights, but it no longer allows me to open up the new page with more information about the guides that are included with each day\'s stay. What is going on? Sincerely, Joseph Kauffman 893403


InquiryId :  38430  InquiryType :  Magazines  DateAndTime :  2008-05-12 17:15:27  Status :  Replied and Resolved
Replied By Sunny at 2008-05-12 20:41:36

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-12 20:41:10

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-05-12 17:15:27

How do I cancel my account?


InquiryId :  38437  InquiryType :  Existing Reservation  DateAndTime :  2008-05-12 19:42:41  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 22:02:38

Hi
Please initiate a livechat with \\\'Air Only\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-12 19:42:41

I have purchased 3 airline tickets on two seperate orders. Both orders are e tickets that have been received via email. I am unable to open the eticket link as it states that my pop up blockers has closed the window. I have disabled my pop up blockers for this site and I\'m still unable to open the window. Please contact me at your earliest convenience. Craig Hartenstein


InquiryId :  38444  InquiryType :  Existing Reservation  DateAndTime :  2008-05-13 05:24:40  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:45:55

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 21:45:27

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-05-13 05:24:40

Who do I contact to cancel my membership? I was very unsatisfied with the handling of the FANTASY cruise. I did not have sufficient information soon enough to book my travel effectively. I could not change my tickey in time to reach the ship, therefore losing both my airfare and cruise fees.


InquiryId :  38446  InquiryType :  Magazines  DateAndTime :  2008-05-13 06:11:55  Status :  Replied and Resolved
Replied By Sunny at 2008-05-22 19:07:42

Hi
We have forwarded your request to the concerned dept and they will check and do the needful.
Thank you
Worldventures Team
Customer submitted at 2008-05-13 06:11:55

Member did not recieve magazine order for march and april and would like to have the success magazine for recurring order please. I advised member to send in double billing on magazines and provided fax number to member. Member was charged on May 9 and again on April 25.


InquiryId :  38452  InquiryType :  Existing Reservation  DateAndTime :  2008-05-13 07:26:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 20:00:59

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-13 07:26:45

I\'m looking for a conformation for WVTI#717866736986.


InquiryId :  38453  InquiryType :  New Reservation  DateAndTime :  2008-05-13 07:34:59  Status :  Replied and Resolved
Replied By Sunny at 2008-05-14 23:05:50

Hi
No, we dont book train reservations.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-14 23:05:15

Hi
No, we dont book train reservations.
Thank you
Worldventures Team
Customer submitted at 2008-05-13 07:34:59

Can I Book travel by train through the powersearch engine? Live chat was absolutely no help at all.


InquiryId :  38455  InquiryType :  Existing Reservation  DateAndTime :  2008-05-13 08:00:09  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 19:58:48

Hi
May I have the member id#
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 19:58:22

Hi
May I have the member id#
Thank you
Worldventures Team
Customer submitted at 2008-05-13 08:00:09

I woluld like to be able to log on and get my existing reservation.


InquiryId :  38462  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-13 09:15:31  Status :  Replied and Resolved
Replied By Sunny at 2008-05-13 18:54:56

Hi
Please send an email giving your requirement to travel@worldventures.com and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-13 18:54:26

Hi
Please send an email giving your requirement to travel@worldventures.com and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-13 09:15:31

Hi guys I have tried both E-mail, on line help and your phone number. No one can help with what should be a simple question. I have a customer who is trying to book/price air and hotel together from PSP to PTY (Panama city Panama. On our site it appears it can not be done. Problem is on the destination city it gives you only a determined few. What do I do?


InquiryId :  38470  InquiryType :  Magazines  DateAndTime :  2008-05-13 11:12:12  Status :  Replied and Resolved
Replied By Sunny at 2008-05-13 20:27:43

Hi
Which itinerary are you referring to?
Thank you
Worldventures Team
Replied By Sunny at 2008-05-13 20:27:11

Hi
Which itinerary are you referring to?
Thank you
Worldventures Team
Customer submitted at 2008-05-13 11:12:12

How do I get my itenary?


InquiryId :  38471  InquiryType :  Travel Commissions  DateAndTime :  2008-05-13 11:13:49  Status :  Replied and Resolved
Replied By Angela H at 2008-05-13 12:00:12

Dear Audree, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-13 11:13:49

I booked travel for two people & two flights but nothing shows on my commissions or site?


InquiryId :  38472  InquiryType :  Dot Com Site  DateAndTime :  2008-05-13 11:34:24  Status :  Replied and Resolved
Replied By Sunny at 2008-05-13 18:52:55

hi
Login to your .com site using Log in and password.
Click on Upload your website photo link.
click on Browse and attach the url of your image.
Click on Upload/Update button.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-13 18:52:29

hi
Login to your .com site using Log in and password.
Click on Upload your website photo link.
click on Browse and attach the url of your image.
Click on Upload/Update button.
Thank you
Worldventures Team
Customer submitted at 2008-05-13 11:34:24

How can I upload my photo to my website?


InquiryId :  38473  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-13 11:35:22  Status :  Replied and Resolved
Replied By David M at 2008-05-21 10:23:15

You may view the My Customers list in your back office. This is under the Genealogy tab. Thanks, David WV Customer Service
Customer submitted at 2008-05-21 09:15:48

I forgot to mention one other consideration in regards to the preferred customer status: Is it possible to automatically add persons to a customer contact list somewhere in the back office. This information would be a usefull business tool. Thanks.
Replied By David M at 2008-05-20 08:11:53

Thank you for your suggestion...and I agree this would be a nice enhancement. I will pass this along to our IT department for consideration.
Customer submitted at 2008-05-13 11:35:22

I have had a couple of people submit their information to become preferred customers at rvan.worldventures.com and they haven't received any information. I think it would be helpful if they at least received a welcome message and some information on what to expect as a preferred customer. Can you please assit with this suggestion?


InquiryId :  38474  InquiryType :  Group Reservation  DateAndTime :  2008-05-13 11:41:42  Status :  Replied and Resolved
Customer submitted at 2008-05-13 11:41:42

I need some information over the phone . I am getting emails for your office . But I\'m just going in circles and not getting the right information. please call .. Thank you


InquiryId :  38475  InquiryType :  DreamTrips Cards  DateAndTime :  2008-05-13 11:50:02  Status :  Replied and Resolved
Replied By Sunny at 2008-05-14 16:54:34

Hi
Can you please reconfirm your correct mailing address?
Thank you
Worldventures Team
Replied By Sunny at 2008-05-14 16:54:03

Hi
Can you please reconfirm your correct mailing address?
Thank you
Worldventures Team
Customer submitted at 2008-05-13 11:50:02

Member never received her new DT Card please issue a new one


InquiryId :  38476  InquiryType :  General Questions  DateAndTime :  2008-05-13 12:03:18  Status :  Replied and Resolved
Replied By David S at 2008-05-15 05:37:19

forward to upline
Customer submitted at 2008-05-13 12:03:18

Possible inquiry about becoming a member.


InquiryId :  38479  InquiryType :  Travel Commissions  DateAndTime :  2008-05-13 12:50:54  Status :  Replied and Resolved
Replied By Angela H at 2008-05-14 08:41:49

Dear Mike, Out of the three confirmations you faxed in to me only one has been received. This was the booking for Rebecca Tallarida on 2/24/08. The other booking for Rebecca on 4/30/08 has not yet been received. It takes approximately 60-120 days from the date of travel to receive a commission from the vendor. As for the third confirmation you sent in, it was air only. Unfortunately the travel industry does not pay out commissions on airfare. This commission is scheduled to go out at the end of this week or next week. Thank you and have a great week. Sincerely, client Services
Customer submitted at 2008-05-13 12:50:54

Hi Angela, I still have not received any commissions from the past bookings and it has been long over a month can you please check on the two that I faxed to you a few weeks ago. Please let me know if you want me to send them again. Thanks! Mike


InquiryId :  38484  InquiryType :  General Questions  DateAndTime :  2008-05-13 13:32:35  Status :  Replied and Resolved
Replied By Sunny at 2008-05-14 17:10:04

Hi
We checked and the site is working fine. Please check again, the URL : http://gqrlogisticsllc.worldventures.biz/, login with your member id : 894461 and password : password.
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality. The back office application only supports Internet Explorer.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-14 17:09:30

Hi
We checked and the site is working fine. Please check again, the URL : http://gqrlogisticsllc.worldventures.biz/, login with your member id : 894461 and password : password.
WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality. The back office application only supports Internet Explorer.
Thank you
Worldventures Team
Customer submitted at 2008-05-13 13:32:35

Mbrs site is not loading correctly.. all of the normal buttons are not showing... can\'t get in to do a tkt & wants me to submit a tkt for you to call her back @ 404-583-9005 ( wk) #


InquiryId :  38488  InquiryType :  General Questions  DateAndTime :  2008-05-13 14:16:47  Status :  Replied and Resolved
Replied By Sunny at 2008-05-15 16:38:47

Hi
Please provide the new URL and password and we will update it from our end.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-15 16:38:21

Hi
Please provide the new URL and password and we will update it from our end.
Thank you
Worldventures Team
Customer submitted at 2008-05-13 14:16:47

Mbr called to chg URL & PW .. could not get on his site/ ** AFter the URL & PW were chg .. still could not log in. ** AGt tried to log in & also cld not get logged into mbr site.


InquiryId :  38498  InquiryType :  Billing  DateAndTime :  2008-05-13 15:31:28  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-05-15 07:36:47

Hello Mr.Franco, Please contact our corporate office at #972-985-6841 to get this matter resolved. Thank You! WV
Customer submitted at 2008-05-13 15:31:28

Mbr called very angry.. ( Billing closed)... said that another mbrs initial mbrshp & reoccouring chgs are on his cc statement. He did not authorize the charges! ** Said that he thinks mbr # 927236 Jesse LaGarda is on his cc. & wants this settled immediately b4 he has to submit fraud charges on us. ** He had also enrolled his son on the same day.... that\'s why he thinks his cc # was used.


InquiryId :  38503  InquiryType :  Existing Reservation  DateAndTime :  2008-05-13 16:29:37  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:23:55

Hi
Hi
Please initiate a livechat with \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 20:23:29

Hi
Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-13 16:29:37

i have not received an email confirmation that i know of. please send me a new one and directions on how to retrieve my tickets. thank you!! tracking number GRP132WS2FV0


InquiryId :  38508  InquiryType :  Dreamtrips  DateAndTime :  2008-05-13 16:42:34  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-14 04:42:20

The Dreamtrip agent handling the Ireland dreamtrip is April. I sent her your name and email address. If you want to contact her directly, her email is: a.devoe@worldventures.com
Customer submitted at 2008-05-13 16:42:34

I am interested in the Ireland Trip. How does billing work? When I book it will WV automatically bill only the deposit $250.00 deposit per person for the trip on my credit card, and then automatically bill my credit care 70 days prior to departure?


InquiryId :  38528  InquiryType :  Dreamtrips  DateAndTime :  2008-05-14 03:58:16  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-14 04:45:11

Send your name and phone number to: dreamtripsupport@worldventures.com Someone will call you and help you with flights from your area to Tortola, and give you rate quotes.
Customer submitted at 2008-05-14 03:58:16

There\'s that beautiful tortola dreamtrip How com can\'t find nj or nyc flights to get there


InquiryId :  38532  InquiryType :  Flight  DateAndTime :  2008-05-14 05:19:58  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 18:21:51

Hi
No, we dont have that feature on our website.
Thank you
Worldventures Team
Customer submitted at 2008-05-14 05:19:58

Do you have a flightwatch feature where I can sign in and if the fares go up or down by a certain dollar amount, I automatically receive an email? Maria Kenneally


InquiryId :  38538  InquiryType :  Events  DateAndTime :  2008-05-14 06:44:51  Status :  Replied and Resolved
Customer submitted at 2008-05-14 06:44:51

Portuguese Tourism Incoming Company www.creative-choice.pt


InquiryId :  38540  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-14 06:50:13  Status :  Replied and Resolved
Replied By Sunny at 2008-05-14 18:04:27

Hi
Your .biz is working fine. please check http://flyingout.worldventures.biz/ and login with member id: 912745 and password : password.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-14 18:03:57

Hi
Your .biz is working fine. please check http://flyingout.worldventures.biz/ and login with member id: 912745 and password : password.
Thank you
Worldventures Team
Customer submitted at 2008-05-14 06:50:13

I can not access the biz site for me to give to potential new people for sign up and seeing yhe 1,2,3 information. Please call me at 615-441-9575. thank You, Lee Mathis


InquiryId :  38546  InquiryType :  Cancellation  DateAndTime :  2008-05-14 08:27:26  Status :  Replied and Resolved
Customer submitted at 2008-05-14 08:27:26

Member is not using this service and requests to cancel.


InquiryId :  38553  InquiryType :  Magazines  DateAndTime :  2008-05-14 09:43:21  Status :  Replied and Resolved
Replied By Sunny at 2008-05-14 23:04:02

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-14 23:03:35

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-05-14 09:43:21

Please deactivate Oak Creek Travel or Lynn Finlinson as a representive of Worldventures and please discontinue the auto draft from my bank


InquiryId :  38563  InquiryType :  Dreamtrips  DateAndTime :  2008-05-14 11:32:11  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-14 11:38:52

I forwarded your name, phone, and email to Phyllis. She is the agent handling this Dreamtrip. Her direct email is pa.head@worldventures.com
Customer submitted at 2008-05-14 11:32:11

bahamas trip to atlantis is charging full price for child. please contact me at 973-449-9238 or pellotjr@gmail.com,. i have two children and should not be charging me full price of 329.99, it should be $49


InquiryId :  38564  InquiryType :  Existing Reservation  DateAndTime :  2008-05-14 11:33:44  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:37:17

Hi
Please initiate a livechat with \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 20:35:22

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-14 11:33:44

We cannot find our itinerary, confirmation, or anything about the trip- we have also asked about passports and I have been told that we can have birth cert and ID to get off the boat. With all the changes, is this the same. Ryan


InquiryId :  38569  InquiryType :  Existing Reservation  DateAndTime :  2008-05-14 12:40:25  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:35:17

Hi
Please initiate a livechat with \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 20:34:17

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-14 12:40:25

2x7q96 I need to get my itinerary information. Can we get info about our cruise, we have not heard anything ryan


InquiryId :  38570  InquiryType :  Dreamtrips  DateAndTime :  2008-05-14 12:46:35  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-15 04:58:52

I forwarded your name, phone, and email to Belinda. She is the agent handling this Dreamtrip. Her direct email is: b.negrotto@worldventures.com
Customer submitted at 2008-05-14 12:46:35

I would like to go on the Riveria Maya trip in July 27- Aug 2. It includes airfare from Nashville. Can I fly out of Tampa FL instead for this trip?


InquiryId :  38577  InquiryType :  Commissions  DateAndTime :  2008-05-14 13:59:27  Status :  Replied and Unresolved
Replied By William J at 2008-05-15 09:07:49

Can you please provide further info.
Replied By William J at 2008-05-15 09:07:29

Can you please provide further info.
Customer submitted at 2008-05-14 13:59:27

Member is requesting for someone to look into his last cycle bonus paid on 5/14 looks like he is short $200


InquiryId :  38578  InquiryType :  Dreamtrips  DateAndTime :  2008-05-14 14:32:30  Status :  Replied and Resolved
Replied By David M at 2008-05-15 08:00:50

Unfortunately, there is an issue with travel that has been booked on the .com web-site not appearing when the LTC logs in. We are working to fix this problem. Thanks for your patience. David WV Customer Service
Replied By David M at 2008-05-15 08:00:45

Unfortunately, there is an issue with travel that has been booked on the .com web-site not appearing when the LTC logs in. We are working to fix this problem. Thanks for your patience. David WV Customer Service
Customer submitted at 2008-05-14 14:32:30

member does not see under bookings, people who have book travel on his site. please help


InquiryId :  38581  InquiryType :  Dreamtrips  DateAndTime :  2008-05-14 14:47:34  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-15 05:10:36

Just left a message on your voicemail.
Customer submitted at 2008-05-14 14:47:34

I am trying to get information regarding the Dreamtrip at the end of June. I do not have my paperwork in front of me to get into my account. Where does this trip leave from and how do I go about booking it? This is my first trip since becoming a member.


InquiryId :  38585  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-14 15:23:23  Status :  Replied and Resolved
Replied By David S at 2008-05-22 12:29:24

No, You can only used when in the presents of the hotel, airlines and renting a car , but not on power search
Customer submitted at 2008-05-14 15:23:23

member would like to know if you can use the iata number on the powersearch for booking travel?


InquiryId :  38587  InquiryType :  Sale and Transfer  DateAndTime :  2008-05-14 15:28:18  Status :  Replied and Resolved
Customer submitted at 2008-05-14 15:28:18

Mbr called to cancel LTC & DT. Wanted to cancel during Welcome call & was give 2 mo free to gv tm to do a Sale & TRsf.


InquiryId :  38597  InquiryType :  Existing Reservation  DateAndTime :  2008-05-14 16:49:44  Status :  Replied and Resolved
Customer submitted at 2008-05-14 16:49:44

I just booked a dreamtrip cruise. It did not charge the port fees. When will this bill if at all? Thank you, Heather Harkins 917325


InquiryId :  38599  InquiryType :  Flight  DateAndTime :  2008-05-14 17:00:10  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 22:12:04

Hi
Please delete all the cookies and temporary files . WorldVentures public websites (your .com and .biz sites) support Internet Explorer, Netscape, and Firefox for Windows PCs and Firefox for Mac. You must enable JavaScript and cookies for full functionality.
Thank you
Worldventures Team
Customer submitted at 2008-05-14 17:00:10

meta search doesn\'t work


InquiryId :  38608  InquiryType :  Existing Reservation  DateAndTime :  2008-05-14 17:53:01  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:28:49

Hi
You may please send the detail to travel@worldventures.com and our agents will get back to you with quote.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 20:28:20

Hi
You may please send the detail to travel@worldventures.com and our agents will get back to you with quote.
Thank you
Worldventures Team
Customer submitted at 2008-05-14 17:53:01

Please send me a quote for the following travel details: Departure: 7/10 sfo-sjd(arrive in sjd before 4pm) Arriving:7/13 sjd-sfo(arrive in sfo before 7pm) Hotel: Villa Del Palmar,Standard room I found a deal on powersearch for 532,but I did not like the flight details nor did i have an option to change it.Please get back to me as aspossible. Thanks


InquiryId :  38613  InquiryType :  Billing  DateAndTime :  2008-05-14 18:44:50  Status :  Replied and Resolved
Replied By Matthew T at 2008-05-15 06:24:42

Membership was cancelled as of today 05/15/2008. Called and spoke with member to let her know that it has been cancelled. Issue Resolved.
Customer submitted at 2008-05-14 18:44:50

Please answer me!!! I need help! I need to get out of World Ventures. I can no longer make the monthly payments and I do not know who to contact. My phone numbe ris 323-481-3973 and my email is alynn17@gmail.com. This is very important! Thanks for your help -Amy Schram


InquiryId :  38614  InquiryType :  Existing Reservation  DateAndTime :  2008-05-14 18:53:45  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:02:26

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-14 18:53:45

My friend and I made a reservation for a Carnival Cruise and a $300 deposit was due today and the balance due by the 17th. However, we didn\'t receive a payment confirmation, so, we don\'t know how much was charged to the card, if anything at all. Can you please make sure we have a reservation and let me know how to pay the balance.


InquiryId :  38616  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-05-14 19:05:54  Status :  Replied and Resolved
Replied By Sunny at 2008-05-14 22:50:43

Hi
Login to your .biz back office, click on \\\\\\\'Marketing\\\\\\\' tab and under that select \\\\\\\'Marketing assets\\\\\\\' where you can order business cards.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-14 22:50:11

Hi
Login to your .biz back office, click on \\\'Marketing\\\' tab and under that select \\\'Marketing assets\\\' where you can order business cards.
Thank you
Worldventures Team
Customer submitted at 2008-05-14 19:05:54

I can\'t find the link to buy business cards. help please


InquiryId :  38617  InquiryType :  Travel Commissions  DateAndTime :  2008-05-14 19:22:24  Status :  Replied and Resolved
Replied By Angela H at 2008-05-15 08:15:09

Dear Jenifer, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Replied By Angela H at 2008-05-15 08:15:08

Dear Jenifer, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the confirmation numbers, passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-14 19:22:24

Where do I see my bookings and my commissions. I have had several hotels booked off of my site and yet to see anything for them This is the 4th time I have inquired, could you let me know who I can contact to take care of answering this question? Thank You


InquiryId :  38621  InquiryType :  Reactivation  DateAndTime :  2008-05-14 23:32:17  Status :  Replied and Resolved
Replied By David S at 2008-05-15 04:27:17

Payment taken out of the cc on file : order #1000744870 Thanks Dave Scott Tech support
Customer submitted at 2008-05-14 23:32:17

PLEASE REINSTATE ME I HAVE BEEN WAITING FOR MY WITHDRAWAL FROM MY CREDIT CARD AND HAVE NOT SEEN IT YET PLEASE CALL ME IF ANY QUESTIONS THANK YOU FOR YOUR HELP


InquiryId :  38622  InquiryType :  Magazines  DateAndTime :  2008-05-15 03:16:54  Status :  Replied and Resolved
Replied By David S at 2008-05-15 04:07:46

The mag.\\\'s are being shipped out tomorrow 5/16/08 Thanks Dave Scott tech support I will response to your other email later today:)
Customer submitted at 2008-05-15 03:16:54

Please state me the status of my magazine order since two weeks. Please confirm.


InquiryId :  38624  InquiryType :  New Reservation  DateAndTime :  2008-05-15 03:48:24  Status :  Replied and Resolved
Replied By David S at 2008-05-15 03:56:16

Thur the worldventures vtunder the traing icon. If youy need a walk thru please call me at the support desk. Dave Scott tech support 972-805-9600
Customer submitted at 2008-05-15 03:48:24

how do you use this booking engine effectively? are there on line lessons/tutorials? i have done power search 101 vt but need lots more. i am having no luck finding any quotes and just doing a simple las vegas air and hotel but no luck getting quotes & very time absorbing. when can you enter the filters, before i request info i would think i\'d say rating, all inclusive or not, theme, price range, on and on, then...search but it doesn\'t accept my requests and just takes off on a search and comes back to same place. i\'m flexible when i can go, just wanting a cheap price. how do i find it? can you give me steps? also - i am a world ventures rep and this is my site so i have my email and my name, but what if people i\'ve given my site to use it, how do they answer these questions?


InquiryId :  38629  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-15 04:28:29  Status :  Replied and Resolved
Replied By Sunny at 2008-05-19 18:35:54

Hi
The magazine link is working fine and I can see that there is one order from you for \\\\\\\'Success From Home Magazine-25 Pack\\\\\\\'.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-19 18:32:12

Hi
The magazine link is working fine and I can see that there is one order from you for \\\'Success From Home Magazine-25 Pack\\\'.
Thank you
Worldventures Team
Customer submitted at 2008-05-15 04:28:29

Shanda Smith #933208 - Was trying to order magazines last night and it kept giving her error \"wrong card type\". We made sure she had right type of card picked this morning and first order went thru. She then tried to order a 2nd type of magazine and got the same error. Not sure if there is an issue w/the magazine order portion of .biz.


InquiryId :  38630  InquiryType :  Travel Commissions  DateAndTime :  2008-05-15 05:09:15  Status :  Replied and Resolved
Replied By Angela H at 2008-05-15 08:16:04

Dear Emily, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-15 05:09:15

I have had two clients book travel on my website in the past week and the bookings are not showing up in my back office. Do these not show up real time? If not, how long does it take for the bookings to show up?


InquiryId :  38637  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-15 07:30:27  Status :  Replied and Resolved
Replied By Sunny at 2008-05-15 16:44:33

Hi
You may initiate a livechat selecting travel dept, our booking agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-15 16:43:58

Hi
You may initiate a livechat selecting travel dept, our booking agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-15 07:30:27

I am trying to use the Powersearch to locate a vacation package but the site becomes frozen, even after several attempts.


InquiryId :  38638  InquiryType :  Dreamtrips  DateAndTime :  2008-05-15 08:08:46  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-15 09:42:52

Sent your login info to jaa24@hotmail.com
Customer submitted at 2008-05-15 08:49:46

could you please email me instead of using voicemail, I am unable to check my voicemail at this time.
Replied By Larry Woodward at 2008-05-15 08:47:17

Just left a message on your voicemail.
Customer submitted at 2008-05-15 08:08:46

I am trying to login to book a dreamtrip and it is saying no match for my id # 922734. I also don't remember my password, I was trying to get it sent to my email address.


InquiryId :  38655  InquiryType :  Billing  DateAndTime :  2008-05-15 10:06:42  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-05-15 10:16:04

Good Afternoon, I show your account has been cancelled as requested. Thank You! WV
Customer submitted at 2008-05-15 10:06:42

Dear Sir could I cancel my membership + direct debit/payments etc asap. membership number 875499 with thanks Colin Mole tel 702 824 0176


InquiryId :  38665  InquiryType :  New Reservation  DateAndTime :  2008-05-15 13:14:01  Status :  Replied and Resolved
Replied By Sunny at 2008-05-15 17:31:50

Hi
You may come to livechat selecting Travel Dept and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-15 17:31:21

Hi
You may come to livechat selecting Travel Dept and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-15 13:14:01

I am trying to book a flight, hotel and rentl car for someone and I need HELP!!! Why is there no where to book the 3 together. When I go to Vacation or metasearch it does not offer me the cities I need.


InquiryId :  38667  InquiryType :  Dreamtrips  DateAndTime :  2008-05-15 13:52:39  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-16 04:36:52

Give rep support a call at 972-805-9600, and they will be able to assist you with this.
Customer submitted at 2008-05-15 13:52:39

I would like assistance cancelling the Dreanm Trips portion of our association. I am keeping, for now, m2mtravel.worldventures part of the biz. I need this to take effect asap so as to ensure keeping the biz side going. If I cancel the automatic payment they will be cancelling both DreamTrips and the business as they will not have distinction between the two debits that normally come combined. Thank you for your help here.


InquiryId :  38668  InquiryType :  Dot Com Site  DateAndTime :  2008-05-15 14:07:07  Status :  Replied and Resolved
Replied By Sunny at 2008-05-15 16:48:39

Hi
JPG format should work. please try again :
Login to your .com back office using Log in and password.
Click on Upload your website photo link. Click on Upload/Update button.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-15 16:48:11

Hi
JPG format should work. please try again :
Login to your .com back office using Log in and password.
Click on Upload your website photo link. Click on Upload/Update button.
Thank you
Worldventures Team
Customer submitted at 2008-05-15 14:07:07

my picture will not upload. it is a jpg. is a particular format required?


InquiryId :  38671  InquiryType :  Existing Reservation  DateAndTime :  2008-05-15 14:22:15  Status :  Replied and Unresolved
Customer submitted at 2008-05-15 14:22:15

I made a reservation through TravelPro and would like to change it from 2 rooms for 2 nights to 2 rooms for Friday night and one room for Saturday. The reservation is for this weekend at the Ramada in Galena IL. Is this possible to change and if so how do I go about it? Thank You, Scott Harrison


InquiryId :  38674  InquiryType :  New Reservation  DateAndTime :  2008-05-15 15:53:29  Status :  Replied and Resolved
Replied By Sunny at 2008-05-15 18:41:13

Hi
You can initiate a livechat, select travel dept and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-15 18:40:44

Hi
You can initiate a livechat, select travel dept and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-15 15:53:29

I am looking for an all inclusive vacation for Christmas 2008 time, for 4 to 7 days vacation for my family of 4 adults. If possible, I\'d like to get a price quote on different locations in the price range of 1500 to 2100 per person. Any help would be greatly appreciated. Thank you.


InquiryId :  38677  InquiryType :  Existing Reservation  DateAndTime :  2008-05-15 16:12:36  Status :  Replied and Resolved
Replied By Sunny at 2008-05-22 19:20:52

Hi
Please initiate a livechat with \\\'air only\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-15 16:12:36

please confirm my flight information. Ruby Leary from dayton to atlanta leaving on 5/17/08


InquiryId :  38686  InquiryType :  Magazines  DateAndTime :  2008-05-15 18:21:18  Status :  Replied and Resolved
Replied By Sunny at 2008-05-15 19:22:43

Hi
May I have the last four digit of your social security number and the last four digit of tax id #
Thank you
Worldventures Team
Replied By Sunny at 2008-05-15 19:21:59

Hi
May I have the last four digit of your social security number and the last four digit of tax id #
Thank you
Worldventures Team
Customer submitted at 2008-05-15 18:21:18

its been awhile since i have online i have forgotten my username and password can you help?


InquiryId :  38699  InquiryType :  New Reservation  DateAndTime :  2008-05-16 05:04:18  Status :  Replied and Resolved
Customer submitted at 2008-05-16 05:04:18

I am trying to book a multi stop flt. for a friend. KOA to SEL to DXB to NBO and return to KOA....no flights show up..thanks


InquiryId :  38700  InquiryType :  Magazines  DateAndTime :  2008-05-16 05:07:57  Status :  Replied and Resolved
Replied By David S at 2008-05-16 05:58:34

issue resolved
Customer submitted at 2008-05-16 05:07:57

AIRPORT CODE FOR WASHINGTON DULLES INTERNATIONAL AIRPORT WHICH IS IAD IS NOT ALLOWING EITHER ENTRY ON YOUR WEBSITE. PLEASE ADVISE.


InquiryId :  38708  InquiryType :  Flight  DateAndTime :  2008-05-16 06:48:57  Status :  Replied and Resolved
Replied By Sunny at 2008-05-22 19:22:21

Hi
May I know which is area airport are you checking in Korea?
Thank you
Worldventures Team
Customer submitted at 2008-05-16 06:48:57

Need to make an international reservation from Korea to Charleston, SC. What is the code for Korea?


InquiryId :  38716  InquiryType :  Commissions  DateAndTime :  2008-05-16 09:39:08  Status :  Replied and Resolved
Replied By Matthew T at 2008-05-16 12:58:16

When you look at the Compensation Plan, you will have to have at least 3 on your left, and 3 on your right in order to cycle. It is based on how many points you accumulate, not how people you accumulate. Each person in your binary tree is worth a certain amount of points. If they only have purchased DreamTrips, they are worth a Half point (.5). If they have both products, they are worth a full point (1). You must have 3 points on the left, as well as the right. As of this point in time, you have accumulated one (1) point in volume on your left, and fifteen (15) points in volume on your right side. If you need further assisstance with this particular metter, please feel fre to contact us at 972-805-9600. Thanks!
Customer submitted at 2008-05-16 09:39:08

member has FRQ and never received any checks for her new enrollments. Please let her know why.


InquiryId :  38718  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-16 10:21:28  Status :  Replied and Resolved
Replied By Sunny at 2008-05-16 17:23:47

Hi
The powersearch toolbar is getting updated so it is not available to download right now.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-16 17:21:35

Hi
The powersearch toolbar is getting updated so it is not available to download right now.
Thank you
Worldventures Team
Customer submitted at 2008-05-16 10:21:28

how do i download it?


InquiryId :  38723  InquiryType :  General Questions  DateAndTime :  2008-05-16 10:53:21  Status :  Replied and Resolved
Replied By Sunny at 2008-05-18 18:17:58

Hi
The URL has been updated.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-18 18:16:29

Hi
The URL has been updated.
Thank you
Worldventures Team
Customer submitted at 2008-05-16 10:53:21

Member wants his URL changed from his full name to StuKendrick.


InquiryId :  38728  InquiryType :  Existing Reservation  DateAndTime :  2008-05-16 11:39:43  Status :  Replied and Unresolved
Customer submitted at 2008-05-16 11:39:43

trying to join


InquiryId :  38732  InquiryType :  New Reservation  DateAndTime :  2008-05-16 12:51:59  Status :  Replied and Resolved
Replied By David S at 2008-05-17 07:10:42

The power search tools is under upgrade
Customer submitted at 2008-05-16 12:51:59

Your web site is very bad. It won\'t even bring up a quick search, and meta search takes too long to complete. Won\'t let me select 1 passenger, always goes back to 2. Please improve this, I can always go to others that are better.


InquiryId :  38738  InquiryType :  Flight  DateAndTime :  2008-05-16 13:55:00  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 18:27:40

hi
We do not book for business class.
Thank you
Worldventures Team
Customer submitted at 2008-05-16 13:55:00

How do I get business travel on flights?


InquiryId :  38740  InquiryType :  Existing Reservation  DateAndTime :  2008-05-16 14:03:57  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:48:14

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-16 14:03:57

My client is having trouble booking a vacation she got a confirmation for the hotel and airfare, then she gets a call that the rates went up. she is not happy please advise how you can help my customer


InquiryId :  38743  InquiryType :  Existing Reservation  DateAndTime :  2008-05-16 14:20:06  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:49:21

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-16 14:20:06

please email me re: danesha smith grpad214295j. firstsourceins1@yahoo.com. they are having difficulty booking air and hotel. after getting a confirmation # they keep changing the price of the airfare and hotel please advise.


InquiryId :  38766  InquiryType :  Existing Reservation  DateAndTime :  2008-05-16 23:02:04  Status :  Replied and Resolved
Replied By Sunny at 2008-05-22 21:33:33

Hi
Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you or you can send your plan detail at travel@worldventures.com and our agent will get back to you.
Thank you
Worldventures Team
Customer submitted at 2008-05-16 23:02:04

I need to book flight, hotel and car to go from mazatlan mexico to Dr. Woolf seminar in sedona from 30 may to 2 jun. Dr. Woolf told me you have good deals. Thanks. Nora h. Berumen


InquiryId :  38771  InquiryType :  Existing Reservation  DateAndTime :  2008-05-17 04:44:51  Status :  Replied and Resolved
Replied By Sunny at 2008-05-22 21:36:20

Hi
Please give a powersearch on our website and select the itinerary and submit the request.
Thank you
Worldventures Team
Customer submitted at 2008-05-17 04:44:51

Flt to Atlanta next week


InquiryId :  38778  InquiryType :  Dreamtrips  DateAndTime :  2008-05-17 06:23:58  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-05-22 13:34:23

Hi Diane, I have forwarded your information to Patti, the specialist handling this DreamTrip. She will contact you and answer any questions you have. Thanks, Meredith
Customer submitted at 2008-05-17 06:23:58

We would like to take our daughter, son in law and granddaughter as our guests for a dream trip in December on Carnival. What is the cost for our 2 1/2 year old? We both have dream trip memberships. Is there a charge for the kids camp? Is there a discount for the child with their parents in the stateroom?


InquiryId :  38779  InquiryType :  Flight  DateAndTime :  2008-05-17 06:27:48  Status :  Replied and Resolved
Replied By Sunny at 2008-05-22 21:34:25

Hi
Please go to the .com site and give a search and select the appropriate itinerary.
Thank you
Worldventures Team
Customer submitted at 2008-05-17 06:27:48

I want to know the price for a trip from Chicago,Il to Los Angeles. May 22 evening Depart and return May 26 evening.


InquiryId :  38786  InquiryType :  Dot Com Site  DateAndTime :  2008-05-17 09:31:45  Status :  Replied and Resolved
Replied By Sunny at 2008-05-19 18:17:14

Hi
Both names are appearing on the .com and .biz website.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-19 18:16:42

Hi
Both names are appearing on the .com and .biz website.
Thank you
Worldventures Team
Customer submitted at 2008-05-17 09:31:45

Mbr siad that yesterday (4/16/08) the .com com site wwas showing both Nathan & LaShawn Jones in the top left corner....but today ( 5/17/08) the only name showing is Nathan JOnes.// They want both names to show on the .com as they are co-applicants.


InquiryId :  38801  InquiryType :  Travel Commissions  DateAndTime :  2008-05-17 14:32:21  Status :  Replied and Resolved
Replied By Angela H at 2008-05-19 09:24:08

Dear Magdalena, Bookings done from your site should appear immediately after they have been booked. But, due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in the back office, because they are still not filtering into our systems. There is a record of who to pay these commissions out to on the statements we receive from this vendor. If any of these bookings were done before February I will need the passenger names and dates of travel. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-17 14:32:21

Hi Can you tell me when I will see the bookings done on my site? Will I have to wait until the trip is taken?


InquiryId :  38802  InquiryType :  Flight  DateAndTime :  2008-05-17 14:35:34  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:36:16

Hi
Please initiate a livechat selecting \\\\\\\'Air Only\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 21:35:47

Hi
Please initiate a livechat selecting \\\'Air Only\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-17 14:35:34

I would like to reserve tickets both in coach and business class to fly to Israel. I do not know how to find business. Please help!


InquiryId :  38805  InquiryType :  Billing  DateAndTime :  2008-05-17 15:43:38  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-05-19 07:26:33

Hello Susan, Per your request, I have upgraded your account to show both LTC & DreamTrips. Your monthly recurring fee will be $39.94 going forward, if you have any more questions please feel free to contact our corporate office at #972-985-6800. Thank You! WV
Customer submitted at 2008-05-17 15:43:38

Mbr called concerned because she is only getting a recurring of $19.00// Said he was supposed to have been signed up for the Package of LTC? DT? RBS @ $399.99. ** Membership is only showing LTC bought @ $350. ** I believe this is an enrollment error.


InquiryId :  38807  InquiryType :  Existing Reservation  DateAndTime :  2008-05-17 16:55:03  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:39:36

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-17 16:55:03

When I booked this reservation for my honeymoon, I did put down a deposit. I forgot how much it was for and how much I have left. I am wanting to pay off the rest and need to figure out any way to do it online, thanks for your help. -Dacia


InquiryId :  38808  InquiryType :  Existing Reservation  DateAndTime :  2008-05-17 16:57:00  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:27:13

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-17 16:57:00

Looking for reservation. Trip leaving XNA for ATL on MOnday.


InquiryId :  38811  InquiryType :  Dot Com Site  DateAndTime :  2008-05-17 18:18:09  Status :  Replied and Resolved
Replied By David S at 2008-05-20 04:37:46

change as requested made
Customer submitted at 2008-05-17 18:18:09

May 17, 2008 When will my website be Updated with the information I provided? Susan Travel Consultant


InquiryId :  38812  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-17 18:41:47  Status :  Replied and Resolved
Replied By David S at 2008-05-20 04:47:55

The tool bar is currently under upgrade.
Customer submitted at 2008-05-17 18:41:47

can you please email instructions on how I can install the powersearch toolbar on my laptop. thanks


InquiryId :  38816  InquiryType :  Existing Reservation  DateAndTime :  2008-05-17 21:43:38  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:20:25

hi
The URL is http://cynerg.worldventures.biz/. login with member id# 875670 and pasword 96816
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 21:19:52

hi
The URL is http://cynerg.worldventures.biz/. login with member id# 875670 and pasword 96816
Thank you
Worldventures Team
Customer submitted at 2008-05-17 21:43:38

I want to get to my back office


InquiryId :  38817  InquiryType :  Magazines  DateAndTime :  2008-05-17 22:10:21  Status :  Replied and Resolved
Replied By Sunny at 2008-05-19 18:09:25

Hi
Please initiate a livechat with our \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-19 18:08:49

Hi
Please initiate a livechat with our \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-17 22:10:21

I am trying to search hotel in Rome, but it keeps telling me that there is an error. What does mean and how can get through?


InquiryId :  38834  InquiryType :  Events  DateAndTime :  2008-05-18 10:54:25  Status :  Replied and Resolved
Replied By Angela H at 2008-05-20 11:22:23

Dear Sue, I will need the passenger names and dates of travel to locate this commission for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-18 10:54:25

In April for the Acceleration training in Phoenix I used my website to book a hotel room for my son & step-son. I have NEVER received ANY commission. Thank You, Sue Middagh, meaningfullife@live.com


InquiryId :  38835  InquiryType :  EarnVacations.com  DateAndTime :  2008-05-18 10:54:58  Status :  Replied and Resolved
Customer submitted at 2008-05-18 10:54:58

In April for the Acceleration training in Phoenix I used my website to book a hotel room for my son & step-son. I have NEVER received ANY commission. Thank You, Sue Middagh, meaningfullife@live.com


InquiryId :  38838  InquiryType :  Magazines  DateAndTime :  2008-05-18 11:07:38  Status :  Replied and Resolved
Replied By Sunny at 2008-05-20 17:40:33

Hi
When a person logs into your website and books a travel package, all commissionable activity is automatically posted and tracked under your ID number through our computer record system. Upon the person\\\\\\\'s successful return from that booked trip, tracked by the return flight/cruise tickets, as well as hotel and rental car receipts received, you are then given credit for that trip.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-20 17:39:57

Hi
When a person logs into your website and books a travel package, all commissionable activity is automatically posted and tracked under your ID number through our computer record system. Upon the person\\\'s successful return from that booked trip, tracked by the return flight/cruise tickets, as well as hotel and rental car receipts received, you are then given credit for that trip.
Thank you
Worldventures Team
Customer submitted at 2008-05-18 11:07:38

I paid for this site through cash cause pros. Inow need to know who I should be dealing with as to payment when someone buys a trip or whatever on my wv site. Thank you for your indulgence.


InquiryId :  38843  InquiryType :  Hotel  DateAndTime :  2008-05-18 13:32:29  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 19:48:33

Hi
please initiate a livechat with \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 19:47:45

Hi
please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-18 13:32:29

I am trying to price out a trip in Nice, France at the Hotel Negresco - the \"best 3 night price \" for 6/27-6/30 is $1389.00. I would like to extend the stay to 7/4. How can I find out what the cost is for the additional days? thank you.


InquiryId :  38859  InquiryType :  Existing Reservation  DateAndTime :  2008-05-18 17:58:39  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:46:20

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-18 17:58:39

I would like to finish paying the balance on my cruise. How do I do this?


InquiryId :  38860  InquiryType :  Reactivation  DateAndTime :  2008-05-18 18:05:39  Status :  Replied and Resolved
Replied By David S at 2008-05-19 04:11:44

THE ACCOUNT IS DUE 199.77 TO ACTIVATE THE ACCOUNT BACK TO STATUS
Customer submitted at 2008-05-18 18:05:39

How do I reactivate my account? It has been a long time since I cancelled my account, and I would like to do both the dreamtrips and the consultant package again. Thank you!


InquiryId :  38862  InquiryType :  New Reservation  DateAndTime :  2008-05-18 18:36:27  Status :  Replied and Resolved
Replied By David S at 2008-05-19 04:08:45

WE DID NOT DO HOUSE BOATS
Replied By David S at 2008-05-19 04:08:12

WE DID DO HOUSE BOATS
Replied By David S at 2008-05-19 04:07:44

WE DID DO HOUSE BOATS
Customer submitted at 2008-05-18 18:36:27

trying to find a houseboat on lake powell, Where can i go for this information


InquiryId :  38865  InquiryType :  Dreamtrips  DateAndTime :  2008-05-18 20:04:15  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-05-22 13:41:48

Hello Mark, Pleae contact our customer care department between the hours of 8a-7p M-F and 9a-1p on Saturday. Thanks, Meredith
Customer submitted at 2008-05-18 20:04:15

i am trying to login to check price of dream trip. it is asking for my id #......where would i find this. this site is very confusing......not liking it much so far.


InquiryId :  38874  InquiryType :  New Reservation  DateAndTime :  2008-05-19 05:19:34  Status :  Replied and Resolved
Customer submitted at 2008-05-19 05:19:34

Hi my name is Alisha Thorsen and Scott Werkmiester gave me your info. My husband and I won the trip to Vegas that you donated to Younglife. I would love to talk with you and get my trip on the calendar. Thanks Alisha


InquiryId :  38883  InquiryType :  Magazines  DateAndTime :  2008-05-19 06:34:18  Status :  Replied and Resolved
Customer submitted at 2008-05-19 06:34:18

i am looking into becoming an independent contractor in travel, could you please send me some more information, such as fam trip requirements, and requirements to take dreamtrips along with your comission rates, any information would be helpful, thanks please e-mail me instead of calling


InquiryId :  38900  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-19 09:11:52  Status :  Replied and Resolved
Replied By David S at 2008-05-20 06:26:18

corrected the url issue Dave Scott Tech Support
Customer submitted at 2008-05-19 09:11:52

Member is showing another members name on her dot biz and her dot com site should not be there it is member number 842949 that is wrong on it, please remove that from her websites.


InquiryId :  38901  InquiryType :  Existing Reservation  DateAndTime :  2008-05-19 09:13:35  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 19:47:55

Hi
Can you please be clear on your inquiry?
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 19:46:50

Hi
Can you please be clear on your inquiry?
Thank you
Worldventures Team
Customer submitted at 2008-05-19 09:13:35

entertainment show tickets?


InquiryId :  38904  InquiryType :  General Questions  DateAndTime :  2008-05-19 09:54:09  Status :  Replied and Resolved
Replied By David S at 2008-05-19 11:05:50

I need for youto email your id #
Customer submitted at 2008-05-19 09:54:09

Member needs a update for her website both .com and .biz are showing another persons name at the top. Please address issue.


InquiryId :  38906  InquiryType :  New Reservation  DateAndTime :  2008-05-19 10:02:43  Status :  Replied and Resolved
Replied By David S at 2008-05-19 10:50:36

pass the issue over to the travel department for review
Customer submitted at 2008-05-19 10:02:43

I tried calling, but was unable to leave vm message because voice mailbox was full. Very irritating. I found two hotels in Cabo San Lucas, Mexico that I\'m interested in. The Las Ventanas Paraiso and One and Only Palmilla. I was unable to book a reservation for either hotel. Please contact me asap. Thank you.


InquiryId :  38912  InquiryType :  New Reservation  DateAndTime :  2008-05-19 11:13:16  Status :  Replied and Resolved
Replied By David S at 2008-05-21 04:37:56

That part of the software is under upgrade and review.
Customer submitted at 2008-05-19 11:13:16

After using PS to look for packages on Kuaui, I try to click on other packages available. When I click on other packages option, it keeps telling me that the connection was lost. I need to be able to see other package options at a specific hotel. thank you for your assistance.


InquiryId :  38915  InquiryType :  General Questions  DateAndTime :  2008-05-19 11:44:05  Status :  Replied and Resolved
Replied By Veronica H at 2008-06-13 10:25:11

Hello: IF you can please be more specific on the question please? Thanks, CSR
Customer submitted at 2008-05-19 11:44:05

cust has question regarding joining world ventures. cust would like more information on the tax situation etc.


InquiryId :  38919  InquiryType :  Flight  DateAndTime :  2008-05-19 12:13:21  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 18:24:41

Hi
Please initiate a livechat with \\\'Air Only\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-19 12:13:21

I forgot to print my boarding pass and tickets is there a way I can do that


InquiryId :  38921  InquiryType :  Genealogy  DateAndTime :  2008-05-19 12:30:36  Status :  Replied and Resolved
Customer submitted at 2008-05-19 12:30:36

Have person who wants to speak with someone about joining WV.


InquiryId :  38922  InquiryType :  Genealogy  DateAndTime :  2008-05-19 12:37:22  Status :  Replied and Resolved
Customer submitted at 2008-05-19 12:37:22

Anna Muncaster id 898731 is having issues with upline person


InquiryId :  38925  InquiryType :  Existing Reservation  DateAndTime :  2008-05-19 12:46:08  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:40:16

Hi
Hi
Please initiate a livechat with \\\'AirOnly\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-19 12:46:08

I need to change the return time on my flight from my trip ID 7178 7988 8369. What do I need to do to change the flight? Thanks Scott


InquiryId :  38944  InquiryType :  Existing Reservation  DateAndTime :  2008-05-19 14:53:01  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 19:59:42

Hi
Please initiate a livechat with \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 19:59:11

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-19 14:53:01

I need to know if my ticket was booked. I did not receive a confirmation email. My tracking id is GRPT24ZG0Q16


InquiryId :  38970  InquiryType :  Commissions  DateAndTime :  2008-05-19 21:15:16  Status :  Replied and Resolved
Replied By Angela H at 2008-05-21 05:28:02

Dear Aurelia, This booking has already been paid out. A check was issued 5/15/2008 in the amount of $107.50 for this booking. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-19 21:15:16

I have entered booking no . 15150887 under manual bookings. Please inform me if you need additional information to process any commission due me. Thank you, Aurelia Johnson


InquiryId :  38975  InquiryType :  New Reservation  DateAndTime :  2008-05-20 03:50:59  Status :  Replied and Resolved
Replied By David S at 2008-05-21 04:29:14

I will forward your email to our program staff
Customer submitted at 2008-05-20 03:50:59

I have two major issues with the travel website. 1. If you do not know the airport code the website does not have the capability to find it. 2. The website does not recognize cities outside the US. Based on these two huge issues when booking travel I cannot in good conscience promote the website. I believe in WorldVentures but this must be fixed otherwise people will simply go to another website to get the information they need.


InquiryId :  38978  InquiryType :  Dot Com Site  DateAndTime :  2008-05-20 04:23:09  Status :  Replied and Resolved
Replied By David S at 2008-05-20 06:57:46

please email me the photo for processing .
Customer submitted at 2008-05-20 04:23:09

I am still waiting for my photo to be uploaded to the website. This would make it appear more personal to the people I am sending there, they may recognize it as mine. Also, I would like to add the name DREAM DESTINATIONS to my wv.com website. Is this possible? Thank you :)


InquiryId :  38979  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-20 04:24:06  Status :  Replied and Resolved
Replied By David S at 2008-05-20 06:58:47

issue resolved
Customer submitted at 2008-05-20 04:24:06

Will I ever be able to change my password or update my profile with WV? I am still using a generic password provided to me when I signed up. Thank you.


InquiryId :  38980  InquiryType :  Billing  DateAndTime :  2008-05-20 05:00:19  Status :  Replied and Resolved
Replied By Terri E at 2008-05-20 06:52:16

Looking into Marys account I came across a email address where you can reach her. Her email is: mabs2seattle@comcast.net Try getting in touch with her via email, and if your still not able to get ahold of her we will move further into it. WorldVentures.
Customer submitted at 2008-05-20 06:39:21

Her name on her website was Mary Siracuse. That is the only information that I have. Thank you for looking into this.
Replied By Karen S at 2008-05-20 05:46:35

Well if you have already signed up once then maybe to try and sign up again will not be a good idea just in case we have already taken your payment. Now in order for us to help you find the person you signed up under, we will need to have a little more info. Can you provide the persons name, website in which you sign up under, email address, anything on those lines that can help us locate this person would be helpful. Thank You
Customer submitted at 2008-05-20 05:00:19

I signed up on a representative website yesterday and have not heard anything from that person, no confirmation, or anything. I have searched and searched this website and there is no contact number for this person, and I am not sure what to do. Do I need to resign up? I am wanted to get started with this asap. Thank you.


InquiryId :  38988  InquiryType :  Magazines  DateAndTime :  2008-05-20 05:56:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-25 18:41:56

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-05-20 05:56:10

Member has not rec\'d magazine order of dreamtrips, the order was from April 22 08, FEDX advised member that she should file a claim since delivery was unsucessful.


InquiryId :  38999  InquiryType :  Existing Reservation  DateAndTime :  2008-05-20 07:09:57  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 20:47:40

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-20 07:09:57

need to cancel a reservation for my clients do to a family emergency. My Grandmother has been given only a short time to live and we need to cancel so they can take care of personal things. They want to go on this same cruise but at a different time. Carrie Ruch 804-677-8531


InquiryId :  39001  InquiryType :  Group Reservation  DateAndTime :  2008-05-20 07:17:20  Status :  Replied and Resolved
Customer submitted at 2008-05-20 07:17:20

I would like to get more information on Fundraiser Cruises with Carnival. also, at LTC conference, Rob Baker showed us that WV is creating niche marketing trips. I do not remember if he said they are availalbe yet. Can you confirm if the 7 churches and other group trips are available? (If not, I know that they will be coming in the near future.... I was just not sure if this was already available.)


InquiryId :  39002  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-20 07:52:43  Status :  Replied and Resolved
Replied By Sunny at 2008-05-20 18:49:24

Hi
Login to http://likearock.worldventures.biz/ using member id# 887745 and password 12345.
Thank you
Worldventures Team
Customer submitted at 2008-05-20 07:52:43

Member is unable to login to his .biz site.


InquiryId :  39003  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-20 08:06:38  Status :  Replied and Resolved
Replied By David S at 2008-05-20 10:42:42

tHANKS FOR THE THOUGH, AND THE TOOLS IS GOING THROUGH A UPGRADE AND WILL BE BETTER THAN BEFORE./
Customer submitted at 2008-05-20 08:06:38

Hello, I was recommended to your site by a friend of yours - Swapna. I used it to find a flight on Travelocity. I had already searched Travelocity and found them to be the best deal for my flight but I clicked through your search tool to give you the referral. It was helpful but one comment - the first low price ticket results were from cheaptickets.com. But those prices were listed without taxes. When I was transferred to their site, the taxes were added and the prices were no longer the cheapest. I feel this is misleading on the part of cheaptickets.com and they should fix their search results to include taxes like everyone else or be excluded. It is something that you should be aware of because I nearly stopped using your search tool because I felt mislead. Also the default is for 2 travelers. When I got to Travelocity I couldn\'t figure out how to change it to 1 person. The standard default seems to be 1 traveler for searches. Otherwise an excellent tool that I will recommend to my friends. Thanks!


InquiryId :  39006  InquiryType :  Existing Reservation  DateAndTime :  2008-05-20 08:30:45  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:32:39

Hi
Please initiate a livechat with \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 21:32:13

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-20 08:30:45

i need someone to call me asap. i was trying to fly from dallas to nyc today. i booked a flight on your website and gave my credit card information. then i was told to contact expedia directly for my flight confirmation. Expedia had no records of my credit card information, me or my flight. I am trying to figure out what is going on...my name is meghan crouch. cell is 940-206-8290. i have been dealing with figuring out how to get my confirmation for over an hour now and I am running out of time to get to my flight.


InquiryId :  39011  InquiryType :  Dreamtrips  DateAndTime :  2008-05-20 08:55:04  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-27 08:27:35

.
Replied By Larry Woodward at 2008-05-27 08:26:30

We do have a Dreamtrip scheduled for hawaii in August....from the 23rd to the 28th on the Big Island for 459.99 per person based on double occupnacy, kids under 17 free staying w/2 adults in the same room. If it\\\'s a travel question not Dreamtrip related, send that to: travel@worldventures.com with your name and phone number.
Customer submitted at 2008-05-27 08:19:49

It would be a Dreamtrip at the right price. I don\'t know if you have a Dreamtrip in Hawaii. Is this your reply to me? \"Is this a Dreamtrip?\" No, it\'s not a Dreamtrip as far as I know. Just trying to check availability.
Replied By Larry Woodward at 2008-05-27 08:09:33

Is this for a Dreamtrip?
Customer submitted at 2008-05-20 08:55:04

Checking the Grand Waielea Hotel in Maui, Hawaii and I can't tell if the price would be for our family of four, or for two people or what? I have 2 children ages 12 and 14 and we want to go there or another hotel that is comparable this summer.


InquiryId :  39014  InquiryType :  Existing Reservation  DateAndTime :  2008-05-20 09:09:56  Status :  Replied and Resolved
Replied By at 2008-05-21 21:25:20

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-20 09:09:56

i made a reservation for this week to memphis tennessee leaving on 5/22 returning on 5/23 to sacramento. i dont remember the email address i gave. its either constance@constancecarter.com or flsmith99@yahoo.com. Its for Freddie Smith


InquiryId :  39032  InquiryType :  General Questions  DateAndTime :  2008-05-20 12:15:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-25 18:43:06

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-05-20 12:15:19

member says on the test for mega meta, and booking process, there are questions that the system will not allow you to check.


InquiryId :  39041  InquiryType :  Genealogy  DateAndTime :  2008-05-20 13:11:37  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-05-20 13:23:11

Good Afternoon, To correct your social security number you must fax a copy of your social security card to 972-985-6842. Thank You! WV
Customer submitted at 2008-05-20 13:11:37

member social security is wrong.


InquiryId :  39042  InquiryType :  New Reservation  DateAndTime :  2008-05-20 13:10:26  Status :  Replied and Resolved
Replied By David S at 2008-05-21 04:21:51

THAT PART OF THE SOFTWARE IS BEING UPGRADED AT THIS TIME
Customer submitted at 2008-05-20 13:10:26

I\'m filling out all the info to check car rental rates and then there is nothing to click on to search. No search, submit, or anything like that. How do I check on car rental rates?


InquiryId :  39047  InquiryType :  Existing Reservation  DateAndTime :  2008-05-20 13:46:47  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 19:59:39

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-20 13:46:47

I booked a flight last night 5/19/08 around 7PM and have not heard back on wether it is confirmed or not. I have tryed calling and live chating and have not heard anything back yet. Can someone HELP!


InquiryId :  39049  InquiryType :  Billing  DateAndTime :  2008-05-20 13:52:18  Status :  Replied and Resolved
Replied By David M at 2008-05-21 15:17:59

I have requested a refund for the $19.97 that you were incorrectly charged. Cordially, David WV Customer Service
Replied By David M at 2008-05-21 15:17:46

I have requested a refund for the $19.97 that you were incorrectly charged. Cordially, David WV Customer Service
Customer submitted at 2008-05-20 13:52:18

mebmer called in they were charged twice in on May 15 for PSP. order #\'s 1000746926 & 25


InquiryId :  39052  InquiryType :  DreamTrips Cards  DateAndTime :  2008-05-20 14:42:04  Status :  Replied and Resolved
Replied By Sunny at 2008-05-20 18:02:09

Hi
We have informed the concerned Dept and they will be checking into this.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-20 18:01:43

Hi
We have informed the concerned Dept and they will be checking into this.
Thank you
Worldventures Team
Customer submitted at 2008-05-20 14:42:04

wHAT IS MY DREAMTRIP CARD?


InquiryId :  39062  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-20 17:24:13  Status :  Replied and Resolved
Replied By Sunny at 2008-05-20 18:06:49

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Thank you
Worldventures Team
Customer submitted at 2008-05-20 17:24:13

Please except this e-mail as my request to cancel my Travel Site with World Ventures. Please let me know if you have any questions. Thank you, Willie R. Meadows


InquiryId :  39065  InquiryType :  Flight  DateAndTime :  2008-05-20 17:40:50  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:01:38

Hi
The webfares and seat availability are set by the airline/merchant so we will not be able to guarantee regarding prices and availability. you may give a search on the website and select the most appropriate itinerary.
Thank you
Worldventures Team
Customer submitted at 2008-05-20 17:40:50

I am interested in booking a round trip to Dubai, UAE but I am not geting what I want, Therefore, I would like to know how do I find out when the air fair be cheaper but I would like to be back by August 22, 2008 and Would like to go for two weeks.


InquiryId :  39067  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-20 17:57:28  Status :  Replied and Resolved
Replied By David S at 2008-05-22 09:50:12

send me all your log on info to include your id number . d.scott@worldventures.com
Customer submitted at 2008-05-21 18:13:00

Is there a way to change the URL? It should read mauroandmelissamartin, jacobo is my wifes maiden name.
Replied By Terri E at 2008-05-21 05:01:41

Mauro, thanks for your inquiry. your Id# is 935664 Your Url: is mauroandmelissajacobo and password is 12345. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-05-20 17:57:28

I have not received an LTC log in or password. I did receive an email receipt yesterday but was under the impression that I would receive 2 emails, one containing the log in and password info.


InquiryId :  39069  InquiryType :  Magazines  DateAndTime :  2008-05-20 18:18:53  Status :  Replied and Resolved
Replied By David S at 2008-05-21 04:14:33

not a support call
Customer submitted at 2008-05-20 18:18:53

Ruth Ann, I am not able to attend your meeting tomorrow (Wednesday) evening. I just got home from a meeting and thought it was too late to call, but perhaps we can talk tomorrow. Blessings, Jean (651 690-0645)


InquiryId :  39084  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-21 05:28:19  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 17:47:48

Hi
Please check the URLs now : https://www.world-venture.com and http://dangel.worldventures.biz.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 17:46:09

Hi
Please check the URLs now : https://www.world-venture.com and http://dangel.worldventures.biz.
Thank you
Worldventures Team
Customer submitted at 2008-05-21 05:28:19

new enrollment error, sequel server error given in process of enrollment. Member unable to login into dotbiz and dotcom website.


InquiryId :  39085  InquiryType :  New Reservation  DateAndTime :  2008-05-21 06:02:57  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 18:21:29

Hi
You may please initiate a chat with \\\\\\\'Travel Dept\\\\\\\' and our booking agents will assist you,
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 18:20:59

Hi
You may please initiate a chat with \\\'Travel Dept\\\' and our booking agents will assist you,
Thank you
Worldventures Team
Customer submitted at 2008-05-21 06:02:57

I priced this trip yesterday and it is all GREAT....EXCEPT.....the dates needed to be JULY, NOT JUNE! could I get this re-priced for those dates? Thanks! Castle Hokele Suites Waikiki 412 LEWERS ST Honolulu, HI 96815 South Shore: Waikiki Total price air+hotel and car would be $4633.22 (Including taxes) This is for four of you. Details: FLIGHTS DETAILS OUTBOUND Mon, Jun 2, 2008 United Flight 6523 operated by UNITED EXPRESS/SKYWEST (on Canadair Regional Jet) Depart: 06:00am Phoenix, AZ (PHX) to Arrive: 07:23am Los Angeles, CA (LAX) 1 Stop ? change planes in Los Angeles, CA (LAX) Connection Time: 1 hr 37 mins United Flight 81 (on Boeing 767-300) Depart: 09:00am Los Angeles, CA (LAX) to Arrive: 11:44am Honolulu, HI (HNL) Total Travel Time: 8 hrs 44 mins INBOUND Mon, Jun 16, 2008 United Flight 72 (on Boeing 767-300) Depart: 07:03am Honolulu, HI (HNL) to Arrive: 03:04pm San Francisco, CA (SFO) 1 Stop ? change planes in San Francisco, CA (SFO) Connection Time: 3 hrs 14 mins United Flight 1506 operated by UNITED FOR TED (on Airbus A321) Depart: 06:18pm San Francisco, CA (SFO) to Arrive: 08:24pm Phoenix, AZ (PHX) Total Travel Time: 10 hrs 21 mins HOTEL DETAILS Castle Hokele Suites Waikiki South Shore: Waikiki 412 LEWERS ST Honolulu, HI 96815 Check in: Mon, Jun 2, 2008 Check out: Mon, Jun 16, 2008 Room 1: Studio with Kitchenette (2 Adults, 2 Children) CAR DETAILS Car: 14 Days Pick-up Location; Honolulu International Airport (HNL) Car Company Shuttle To Rental Facility Off Airport. Pick up: Mon, Jun 2, 2008, 12:14pm Drop off: Mon, Jun 16, 2008, 05:33am Intermediate Car (Pontiac G6 or similar)


InquiryId :  39099  InquiryType :  Existing Reservation  DateAndTime :  2008-05-21 08:45:14  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 17:44:37

Hi
Please initiate a livechat with \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-23 17:44:12

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-21 08:45:14

I have misplaced my itinerary and only remember little info on it.


InquiryId :  39101  InquiryType :  Magazines  DateAndTime :  2008-05-21 08:50:58  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 17:08:16

hi
Please provide your correct shipping address.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 17:06:18

hi Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 17:05:41

hi Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 17:05:14

hi Thank you
Worldventures Team
Customer submitted at 2008-05-21 08:50:58

Member was trying to find out why she had not recieve her ord # 2000007280 form 1/30/2008 for the DT magazine. * Had gotten a notification that there was a problem with the shipping addresses in the system. SHe has recieved her other magazines ordered @ the same time.


InquiryId :  39103  InquiryType :  Magazines  DateAndTime :  2008-05-21 09:03:27  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 17:08:23

Hi
We have informed the concerned dept and they will check on it and get back to you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 17:07:52

Hi
We have informed the concerned dept and they will check on it and get back to you.
Thank you
Worldventures Team
Customer submitted at 2008-05-21 09:03:27

Member ordered dreamtrips magazine and has not rec\'d since Jan 2008. Members address is correct, member was charged and would like credit issued for order number #2000002507280. She would like the old magazine since she was in it I told her it may not be possible.


InquiryId :  39107  InquiryType :  Flight  DateAndTime :  2008-05-21 10:04:42  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 17:49:45

Hi
You may give the airport code as FLL and it should work.
Thank you
Worldventures Team
Customer submitted at 2008-05-21 10:04:42

I am trying to get information on flying to Fort Lauderdale,Fl and it will not open saying that there is no city with that airport?


InquiryId :  39109  InquiryType :  Existing Reservation  DateAndTime :  2008-05-21 10:38:25  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:04:22

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-21 10:38:25

I would like to change the 1 king size bed for 2 queen beds on May 25,2008. My Confirmation Number is WCT830937675 and Hotel Confirmation number is 86760421.


InquiryId :  39110  InquiryType :  Existing Reservation  DateAndTime :  2008-05-21 10:54:08  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 21:54:03

Hi
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 21:53:38

Hi
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on SUPPORT--->Support Request/Online Forms Link. From there you have to submit the Payment Update Form online.
Thank you
Worldventures Team
Customer submitted at 2008-05-21 10:54:08

i was advised there was a problem with my monthly payment. Is there a problem?


InquiryId :  39111  InquiryType :  New Reservation  DateAndTime :  2008-05-21 10:56:56  Status :  Replied and Resolved
Replied By Sunny at 2008-05-21 18:05:15

Hi
You may please send your trip plan to travel@worldventures.com and our booking agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-21 18:04:47

Hi
You may please send your trip plan to travel@worldventures.com and our booking agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-21 10:56:56

i got your site from kristie\'s cousin michelle. i\'m looking to book a trip for xmas/new years -- prob book in about a month. i\'d say 4 people -- one room is fine, prefer all-inclusive. we\'re looking to go to the hottest place possible for the littlest amount of money. i don\'t have the patience to comb thru all the caribbean islands, etc. please email response. thanks.


InquiryId :  39119  InquiryType :  Flight  DateAndTime :  2008-05-21 12:01:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 20:05:43

Hi,
Our technical team is checking on it . Meanwhile , delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-05-21 12:01:42

Meta search for multi-stop airline reservations to South Africa yields 0 results. When clicking on, \"If no results in 2 minutes click here\" takes me to a page that says web page could not be found.


InquiryId :  39123  InquiryType :  Existing Reservation  DateAndTime :  2008-05-21 12:37:27  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 18:28:37

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-21 12:37:27

How do we reprint our World Ventures Trip Details FLIGHT ITINERARY? Trip Confirmation #7570 8783 8681 our home no. 951 242 1556


InquiryId :  39126  InquiryType :  Travel Commissions  DateAndTime :  2008-05-21 12:53:28  Status :  Replied and Resolved
Replied By Angela H at 2008-05-22 06:24:47

Dear Teri, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-21 12:53:28

Hi. I was checking the bookings section of our site because I know that my father booked a hotel room a day or two ago. However, that booking does not show up. Could you please tell me the reason for this? His confirmation numbers are below. Thanks. confirmation # WCT888341354 hotel conf. #462689634


InquiryId :  39127  InquiryType :  Dreamtrips  DateAndTime :  2008-05-21 12:58:13  Status :  Replied and Resolved
Replied By Meredith Lambert at 2008-05-22 13:01:29

Hi Sheryl, We are still posting 2008 DreamTrips on the web page. I would start looking for 2009 later in August,September. Thanks,Meredith
Customer submitted at 2008-05-21 12:58:13

Member would like to know how far in advance are the DT created for her to book tvl.She is a former traditional tvl agt and is usally can book travel 11-18 months out. She does not see the 2009 calendar of events in the system.When will they be created.


InquiryId :  39128  InquiryType :  New Reservation  DateAndTime :  2008-05-21 13:07:48  Status :  Replied and Resolved
Replied By Ric Q at 2008-05-22 06:09:31

I am the only Ric here, but I do not recall speaking with you. What are you inquiring about?
Replied By David S at 2008-05-22 04:28:58

I forward the issue to rick
Customer submitted at 2008-05-21 13:07:48

I need to speak to someone named Rick who I was just speaking with who knows my case.


InquiryId :  39132  InquiryType :  Group Reservation  DateAndTime :  2008-05-21 13:20:16  Status :  Replied and Resolved
Customer submitted at 2008-05-21 13:20:16

I would love some help from an agent who can help me plan a cruise for about 100 people, which will accommodate a wedding at port. only 3 days though. Southern california preferred - possibly short mexico trip.


InquiryId :  39146  InquiryType :  Dreamtrips  DateAndTime :  2008-05-21 14:30:00  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-27 08:17:09

Not sure who Paul is...but you might want to send your request for travel to: travel@worldventures.com
Customer submitted at 2008-05-21 14:30:00

Hi Paul, I remembered that you were a travel agent while we were working together for Special Olympics. Brian and I are trying to book a trip in July 2009 to Butaritari, maybe staying in Tarawa and then travel to Butaritari to view the eclipse on July 22, 2009. We plan to stay for 10 days at least. Can you help with this?


InquiryId :  39154  InquiryType :  Magazines  DateAndTime :  2008-05-21 15:19:21  Status :  Replied and Resolved
Replied By David S at 2008-05-22 04:19:57

email me the photo and I will upload them d.scott@worldventures.com
Customer submitted at 2008-05-21 15:19:21

I have been trying to upload photos, but an error messege keeps popping up. How do I bypass that


InquiryId :  39155  InquiryType :  Magazines  DateAndTime :  2008-05-21 15:27:36  Status :  Replied and Resolved
Customer submitted at 2008-05-21 15:27:36

Flight from Mnl to SYR on 24th june round trip returning Sept 9 1pass only


InquiryId :  39167  InquiryType :  Magazines  DateAndTime :  2008-05-21 18:29:17  Status :  Replied and Resolved
Replied By David S at 2008-05-22 04:14:32

Call me here at the support desk 972-805-9600 ask for Dave Scott Tech Support
Customer submitted at 2008-05-21 18:29:17

How do I change my login, password, credit card info, etc.


InquiryId :  39168  InquiryType :  Billing  DateAndTime :  2008-05-21 18:30:14  Status :  Replied and Resolved
Replied By Terri E at 2008-05-22 07:34:08

Richard, thanks for your inquiry. Please go into your backoffice, under support, go to Support, then support/request/on-line forms and fill out a payment update form, click submit. You may also use the billing manager\\\" and call Client Services @ 972 805 9600. If you have any other concerns please let us know. Thanks
Replied By Karen S at 2008-05-22 06:52:36

You can either call Customer Service or you can go into your Genealogy in your backoffice and change it under billing manager. Thank You
Customer submitted at 2008-05-21 18:30:14

How do I change my credit card info?


InquiryId :  39169  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-21 18:41:40  Status :  Replied and Resolved
Replied By David S at 2008-05-22 04:13:10

I will work on the issue and call back
Customer submitted at 2008-05-21 18:41:40

We are having trouble with the power search cruise option. It will not search for any cruises. We have a potential customer for an Alaskan cruise and we are not able to get any prices. Is the power search having any issues???


InquiryId :  39179  InquiryType :  Magazines  DateAndTime :  2008-05-22 02:31:37  Status :  Replied and Resolved
Replied By David S at 2008-05-22 03:37:53

You can send them the link below: http://worldventures.worldventuresdreamtrips.com/
Customer submitted at 2008-05-22 02:31:37

I just signed up a dream trip member only. How do they access the dream trips since they don\'t have a member id???


InquiryId :  39187  InquiryType :  Dot Com Site  DateAndTime :  2008-05-22 05:58:20  Status :  Replied and Resolved
Replied By David S at 2008-05-22 06:02:08

Please email me the phot\\\'s to upload . d.scott@worldventures.com
Customer submitted at 2008-05-22 05:58:20

I\'m having troubles uploading a photo. It does not matter how many different ones I try, I always get an error message. Is it something about my photos or is not working? Thanks your help.


InquiryId :  39194  InquiryType :  Hotel  DateAndTime :  2008-05-22 07:21:14  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 17:59:29

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-22 07:21:14

It wont let me book the dates I want. Jade Mountain in St Lucia in October


InquiryId :  39199  InquiryType :  Group Reservation  DateAndTime :  2008-05-22 07:44:54  Status :  Replied and Resolved
Customer submitted at 2008-05-22 07:44:54

Hi! I need assistance booking a group cruise


InquiryId :  39201  InquiryType :  Commissions  DateAndTime :  2008-05-22 08:45:37  Status :  Replied and Resolved
Replied By Terri E at 2008-05-23 04:28:06

Could you please provide your member Id# thanks
Customer submitted at 2008-05-22 08:45:37

Member enrolled new member on 5/22/08 as A&N; TRAVEL and has not rec\'d enrollment bonus would like to know the status of check.


InquiryId :  39209  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-05-22 10:17:37  Status :  Replied and Resolved
Replied By David S at 2008-05-22 12:32:54

copy the link and paste them in the internet browers
Customer submitted at 2008-05-22 10:17:37

The imbedded links in the welcome email do not work


InquiryId :  39210  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-22 10:17:15  Status :  Replied and Resolved
Replied By David S at 2008-05-22 12:17:51

issue is being work by the programming staff
Customer submitted at 2008-05-22 10:17:15

I am looking for a search for Mexico, Paya del Carmen and Cabo San Lucas and can find neither on the Meta Search.


InquiryId :  39212  InquiryType :  New Reservation  DateAndTime :  2008-05-22 10:28:09  Status :  Replied and Resolved
Customer submitted at 2008-05-22 10:28:09

I am trying to book a trip from MSP to MAD from sep 16-30. I found a search result I wanted at $1001 for 2 people. When I click to book it takes me to Travelocity, however I can\'t find the flight at that price. Please help.


InquiryId :  39217  InquiryType :  Travel Commissions  DateAndTime :  2008-05-22 11:37:07  Status :  In Progress
Customer submitted at 2008-05-22 11:37:07

hi i want to book travel for 6/11/08-6/15/08 at hilton ft. lauderdal beach resort and i want to be sure that i get the room i\'m paying for. i stay at this hotel at least once a year and i want to see if you can get me the best rate possible. can you help me? i need for it to have a full kitchen. 1 bedroom suite.


InquiryId :  39221  InquiryType :  New Reservation  DateAndTime :  2008-05-22 12:27:48  Status :  Replied and Resolved
Replied By Sunny at 2008-05-22 19:04:22

Hi
You mayplease come to livechat selecting \\\\\\\'Travel Dept\\\\\\\' and our agents will assist you.
Thank you
Worldventures Team
Replied By Sunny at 2008-05-22 19:03:24

Hi
You mayplease come to livechat selecting \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-22 12:27:48

Member called very upset. She has been working with Mary & Cheryl in regard to doing a booking. Cheryl gave the member her direct Phone # and the member has called several times...but never gets a call back from the VM\'s she has been leaving. * Wanted me to give her Cheryl\'s direct #. The member was not @ a computer @ the time of the call & wanted me to go thru the Travel Department for her.


InquiryId :  39223  InquiryType :  Billing  DateAndTime :  2008-05-22 12:38:09  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-05-22 12:44:10

Hello Jennifer, Per your request, I have cancelled your account and you will no longer be billed for your monthly payment. Thank You! WV
Customer submitted at 2008-05-22 12:38:09

Please cancel my account and the direct billing to chase bank. I have moved and will be cancelling this account with the bank. Please do not continue billing. Thank you, Jennifer Rimbey.


InquiryId :  39227  InquiryType :  FAM News  DateAndTime :  2008-05-22 13:18:41  Status :  Replied and Resolved
Replied By Sunny at 2008-05-22 18:10:30

Hi
Login to the back office of your .Biz site. You will get links HOME SUPPORT LTC DREAMTRIPS MARKETING EVENTS TRAINING COMMUNICATION. Click on LTC--->FAM NEWS.
Thank you
Worldventures Team
Customer submitted at 2008-05-22 13:18:41

where can i find info about fam trips?


InquiryId :  39229  InquiryType :  New Reservation  DateAndTime :  2008-05-22 13:31:51  Status :  Replied and Resolved
Replied By Sunny at 2008-05-22 18:12:47

Hi
Please give a search on your .com site and select the appropriate itinerary and submit the booking.
Thank you
Worldventures Team
Customer submitted at 2008-05-22 13:31:51

I need to find out pricing information on spirit airlines....5/29/08-6/1/08 leaving from Ric(Richmond virginia) and going to JFK (New York)


InquiryId :  39231  InquiryType :  Existing Reservation  DateAndTime :  2008-05-22 14:02:46  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 18:07:36

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-22 14:02:46

i need a copy of my itinerary emailed to the address below.


InquiryId :  39233  InquiryType :  Magazines  DateAndTime :  2008-05-22 14:19:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-25 19:44:06

Hi,
Please go to the dot com site and use the powersearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-05-22 14:19:46

Ineed flight from MNL to SYR,NY on june 24 return sept 9 1pass


InquiryId :  39238  InquiryType :  Dreamtrips  DateAndTime :  2008-05-22 15:31:37  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-27 08:23:30

If you need assistance booking roundtrip air on a Dreamtrip, send your name, phone number, and the name of the Dreamtrip you are planning on taking to: dreamtripsupport@worldventures.com Someone will call you and help you find the closest airport, and check airfares.
Customer submitted at 2008-05-22 15:31:37

I was wondering if these dream trips fly from certain airports? Like Puerto Vallarta. All it gives is just the info on the trip but no certain airport.


InquiryId :  39245  InquiryType :  Flight  DateAndTime :  2008-05-22 16:55:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 20:11:25

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-22 16:55:29

I need help booking flight for 1 adult and 2 children from 16 to 17. from around june 12 to around july 29 and seven children 16 and 17 coming with them around june 12 but leaving between june 21-24. and hotel for 8 people from june 12-june 21-24 depending on flight


InquiryId :  39255  InquiryType :  Dot Com Site  DateAndTime :  2008-05-22 20:19:29  Status :  Replied and Resolved
Replied By David S at 2008-05-23 05:17:33

WORLDVENTURESCONCIERGE.COM
Customer submitted at 2008-05-22 20:19:29

how do i signup for the concierge service?


InquiryId :  39262  InquiryType :  Travel Commissions  DateAndTime :  2008-05-23 03:54:55  Status :  In Progress
Customer submitted at 2008-05-23 03:54:55

How do i book a fligght for a second person i am a agent


InquiryId :  39265  InquiryType :  Dot Com Site  DateAndTime :  2008-05-23 05:08:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 16:57:33

Hi,
Please send it to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-23 05:08:59

I am tring to download a picture, but for some reason it\'s not letting me. There\'s not even an error msg saying that it did not download.


InquiryId :  39268  InquiryType :  Dreamtrips  DateAndTime :  2008-05-23 06:12:45  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-27 09:14:02

Phyllis is the Dreamtrip agent working the Peru trip. I sent her your name, phone, and email addy so she could contact you. If you need her, you can send her an email at: pa.head@worldventures.com
Customer submitted at 2008-05-23 06:12:45

I am interested in the Peru dreamtrip. Can you give me any details about the trip that might not be listed and if you know what time the return flight gets in to Miami. Thank you.


InquiryId :  39271  InquiryType :  Flight  DateAndTime :  2008-05-23 06:22:44  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 18:23:38

Hi
Please initiate a livechat with \\\'Air Only\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-23 06:22:44

What is the Airport code for TN to Slc Or close to Brigham ut airport or slc


InquiryId :  39274  InquiryType :  Magazines  DateAndTime :  2008-05-23 07:12:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-25 18:45:26

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-05-23 07:12:20

Member purchased PSP and did not recieve Voyager 2 with dvd, arrived without disc. Member would like a new order.


InquiryId :  39276  InquiryType :  Existing Reservation  DateAndTime :  2008-05-23 07:21:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 20:11:53

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-23 07:21:12

I need to cancel this reservation - how do I do that?


InquiryId :  39283  InquiryType :  Existing Reservation  DateAndTime :  2008-05-23 09:03:25  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 18:06:56

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-23 09:03:25

Hi, this is Dacia Miller and I booked a cruise for my honeymoon in september. I DESPIRATELY NEED HELP in trying to make prior payments before my payment due date. My final payment is due July the 10th but I would like to pay some of that off. SO HOW DO I DO THAT, PLEASE I NEED HELP. thanks


InquiryId :  39291  InquiryType :  General Questions  DateAndTime :  2008-05-23 10:40:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-25 18:53:14

Hi,
We are checking with the vendor .

Thank You
WorldVentures Team

Customer submitted at 2008-05-23 10:40:59

Have member id 902191 who has signed up for concierge service. It is not working for him.


InquiryId :  39303  InquiryType :  New Reservation  DateAndTime :  2008-05-23 12:54:32  Status :  Replied and Resolved
Replied By Sunny at 2008-05-23 18:54:55

Hi
It is not possible to keep reservation on hold.
Thank you
Worldventures Team
Customer submitted at 2008-05-23 12:54:32

Can I put on hold reservations for the customers and for how long?


InquiryId :  39319  InquiryType :  Magazines  DateAndTime :  2008-05-23 16:50:03  Status :  Replied and Resolved
Replied By Sunny at 2008-05-25 17:07:02

hi
member id# : 868834 Password : scorsetti123
Thank you
Worldventures Team
Customer submitted at 2008-05-23 16:50:03

i need login user id and password


InquiryId :  39323  InquiryType :  Magazines  DateAndTime :  2008-05-23 17:54:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 17:40:04

Hi,
Our technical team is checking on it and will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-05-23 17:54:11

I have been directed to live chat after calling the Help Desk. This is a technical problem with a multi-stop search for air. The search appears to hang and when I do as instructed to press here after 2 minutes without a response, I get a page not found error. When I select the option to report the issue, I can enter my email address and a message \"submission completed\" returns with no opportunity to describe the problem.


InquiryId :  39325  InquiryType :  Dreamtrips  DateAndTime :  2008-05-23 20:27:06  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-27 09:15:00

Which Dreamtrip are you asking about?
Customer submitted at 2008-05-23 20:27:06

what room comes with this trip?? Alex Van Name


InquiryId :  39329  InquiryType :  New Reservation  DateAndTime :  2008-05-24 05:08:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 17:42:15

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-24 05:08:06

I am attempting to book 4 rooms at the Double Tree Dallas Market Center May 30-June 1st 2 dbl beds, non-smoking


InquiryId :  39332  InquiryType :  Dreamtrips  DateAndTime :  2008-05-24 05:32:45  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-27 09:26:39

I forwarded your info to Belinda. She\\\'s handling this Dreamtrip. Her direct email is: b.negrotto@worldventures.com
Customer submitted at 2008-05-24 05:32:45

I am considering the dream trip to Playa del Carmen in July. Can you give me some details on the departure time and returning flights to Houston? Thank you, Tera Allison


InquiryId :  39334  InquiryType :  DreamTrips Cards  DateAndTime :  2008-05-24 05:38:38  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-27 09:27:41

Phone rep support at 972-805-9600, and they can help you with this.
Customer submitted at 2008-05-24 05:38:38

Please tell me more about the DreamTrip cards. Thanks, Cindy Rial


InquiryId :  39335  InquiryType :  Dreamtrips  DateAndTime :  2008-05-24 07:01:20  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-27 09:28:59

Contact rep support at 972-805-9600, and they can help you with this.
Customer submitted at 2008-05-24 07:01:20

I am currently a rep for World Ventures and would like more information on monthly payment information for Dream Trips members. More specifically, I would like to know if the initial payment of $199 can be made by Dream Trips applicants and subsequent payments can be made by their employer. I am looking to meet with agencies to inquire if they would like to offer Dream Trips to their employees as an option of their benefits package. This is with the understanding that when the employee leaves the agency they can continue to be Dream Trip members, but are responsible for their own monthly fees. Also, Dream Trips membership is not a mandatory benefit, it is an option an employee can chose. In addition, they can also inform families or friends that this membership is available; employment with the agency is not a stipulation for Dream Trips membership. Can you please provide me with a contact person if necessary. Thanks for your help.


InquiryId :  39339  InquiryType :  Genealogy  DateAndTime :  2008-05-24 07:56:13  Status :  Replied and Unresolved
Replied By Nikalai Dickerson at 2008-05-24 08:28:31

please fax in a copy of your ss card and id to 972.985.6842 attention to NIkalai so we can fix the ss#
Customer submitted at 2008-05-24 07:56:13

Member needs to correct his SS#, was entered wrong by Sponser.


InquiryId :  39344  InquiryType :  New Reservation  DateAndTime :  2008-05-24 08:26:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 18:11:21

Hi,
Please go to the dot com site and use the metasearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-05-24 08:26:43

How do I set up a new reservation?


InquiryId :  39348  InquiryType :  Magazines  DateAndTime :  2008-05-24 09:11:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 17:49:17

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-24 09:11:33

looking to see what is included in the room itself, hot tub? and is the package all inclusive?


InquiryId :  39352  InquiryType :  Travel Commissions  DateAndTime :  2008-05-24 10:42:01  Status :  Replied and Resolved
Replied By Angela H at 2008-05-27 06:50:11

Dear Regina, Travel points can only be redeemed for travel that has already taken place. Only the LTC who is accumulating can use their travel to redeem travel points. All of the stipulations for redeeming travel points can be found on the online travel point redemption form. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-24 10:42:01

member id 934611 needs to know if somenone booking on their .com could use there travel points from cc etc. on the flight portion


InquiryId :  39365  InquiryType :  New Reservation  DateAndTime :  2008-05-24 16:08:33  Status :  Replied and Resolved
Replied By Josh Teague at 2008-05-28 07:18:59

9 p.m. Saturday - Thursday.
Customer submitted at 2008-05-24 16:08:33

With the Bally\'s, Penn & Teller deal, what night is the Penn & Teller show? Please respond quickly as we\'ve tried calling to no avail and we need to book soon. Thank you


InquiryId :  39373  InquiryType :  Billing  DateAndTime :  2008-05-25 04:22:23  Status :  Replied and Resolved
Replied By Terri E at 2008-05-27 04:54:44

Alisha, we currently don\\\'t have any Militay discounts, maybe the vendors will have some, but we don\\\'t. thanks
Replied By Terri E at 2008-05-27 04:54:41

Alisha, we currently don\\\'t have any Militay discounts, maybe the vendors will have some, but we don\\\'t. thanks
Customer submitted at 2008-05-25 04:22:23

Is there a way to obtain a military discount when booking a cruise. We would like to go on the Carnival Liberty to the western carribean.


InquiryId :  39374  InquiryType :  Existing Reservation  DateAndTime :  2008-05-25 04:26:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 20:21:10

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-25 04:26:28

Hi Just made a hotel reservation via your site. It appears that 2 of the same reservation was made, as I got email confirmations for 2 reservagtions with 2 separate ID numbers. Please cancel the C111408190 reservation and keep in place the reservation number C131408190. Confirm back to me that this has been done. Thanks! Gary Tibljas 970-596-0674


InquiryId :  39381  InquiryType :  New Reservation  DateAndTime :  2008-05-25 11:48:33  Status :  Replied and Resolved
Replied By Sunny at 2008-05-25 17:03:59

Hi
The airport code is STL
Thank you
Worldventures Team
Customer submitted at 2008-05-25 11:48:33

Can not put in leaving from St.Louis, Mo. what do I need to put in there?


InquiryId :  39384  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-25 12:47:45  Status :  Replied and Resolved
Replied By Sunny at 2008-05-25 17:23:08

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-25 12:47:45

The car search does not seem to be working.


InquiryId :  39385  InquiryType :  Magazines  DateAndTime :  2008-05-25 12:48:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-25 19:52:11

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-25 12:48:45

would like 2 no if i can change hotel.casamagna 2 jw marriott?


InquiryId :  39388  InquiryType :  Existing Reservation  DateAndTime :  2008-05-25 13:53:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 20:23:10

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-25 13:53:13

I did not get a print out of my last reservation.


InquiryId :  39389  InquiryType :  Billing  DateAndTime :  2008-05-25 14:11:15  Status :  Replied and Resolved
Replied By Terri E at 2008-05-27 04:22:17

Tracy, thanks for your inquiry. reversed April/08 back to your MC ending 9902. you should receive it back in 1-2 days. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-05-25 14:11:15

was charged 2x in one month please correct this


InquiryId :  39395  InquiryType :  Magazines  DateAndTime :  2008-05-25 17:12:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-25 20:06:48

Hi,
Please check the business presentation on your dot biz site to have a clear detail on this .

Thank You
WorldVentures Team

Customer submitted at 2008-05-25 17:12:42

I was trying to view the frequently asked questions...could not view and also the employment opportunities view them my question was basically about the money for signing up the 19.99 monthly charge where does the continuous charge go to? does that charge ever stop?


InquiryId :  39407  InquiryType :  Magazines  DateAndTime :  2008-05-26 07:18:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 18:30:22

Hi,
Please contact airlines directly to make the changes .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 07:18:00

can i change my flight and come home a day early


InquiryId :  39408  InquiryType :  Flight  DateAndTime :  2008-05-26 07:30:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 20:24:21

Hi,
Please contact the airlines directly and get the changes done if it is already reserved .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 07:30:52

I would different departing times , I would like to depart at 11:p.m.from LAX & 8:00p.m. from JFK


InquiryId :  39411  InquiryType :  Magazines  DateAndTime :  2008-05-26 07:42:16  Status :  Replied and Resolved
Customer submitted at 2008-05-26 07:42:16

THIS IS WONDERFUL MIRIAM!!!


InquiryId :  39412  InquiryType :  Flight  DateAndTime :  2008-05-26 07:42:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 21:59:42

Hi,
Please contact the airlines directly to get the changes done .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 07:42:53

Change depart from LAX 11:00p.m., depart from JFK at 8:00p.m.


InquiryId :  39413  InquiryType :  Flight  DateAndTime :  2008-05-26 07:44:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:01:17

Hi,
Please send an email to powersearch@worlventures.com . Also we cannot guarantee the fares as it depends upon the seat availability .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 07:44:11

Question about when to book a flight... I\'m looking for a flight to NY in July. The price has already gone up about $45. Is it best to book it today, or is it possible the price will go down in a few days or even weeks?


InquiryId :  39417  InquiryType :  Commissions  DateAndTime :  2008-05-26 09:15:52  Status :  Replied and Resolved
Customer submitted at 2008-05-26 09:15:52

May 26, 2008 The IRELAND Dreamtrip is no longer available. I have 11-12 women interested in going to Ireland. I am communicating with Charlie Newton to see what type of package trip he will be able to offer them. How will my commission be calculated for this size group going to Ireland? Susan M. Rayo Travel Consultant 904508 315.427.1772 EST srayo815@yahoo.com


InquiryId :  39422  InquiryType :  New Reservation  DateAndTime :  2008-05-26 10:41:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 18:35:33

Hi,
Please enable all the popups and you will be able to go to the vendor page .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 10:41:37

I am unable to open the new window showing vendor site in order to make a booking to Phoenix, Az for two. Please help.


InquiryId :  39424  InquiryType :  Hotel  DateAndTime :  2008-05-26 10:47:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:02:44

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 10:47:55

Do you have a vacation package in anaheim ca that includes park tickets. We were looking for Embassy Suites. Thanks Linda


InquiryId :  39425  InquiryType :  Travel Commissions  DateAndTime :  2008-05-26 10:56:04  Status :  Replied and Resolved
Replied By Angela H at 2008-05-27 08:10:59

Dear Sherly, I am sorry but I can not provide you with a list of percentages paid out by vendors. This is because the percentages vary from season to season, month to month. This is all set by the vendor and subject to change at their discretion. The percentage paid out on commissions is usually between 5-15% depending. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-26 10:56:04

Where can I get a list of various commission %\'s that various travel vendors pay? Example: Royal Carribean I have heard is 16%, what % does Princess pay? What % is paid for travel insurance? Do Holiday Inn only pay 5% on a senior rate or are they a standard 10% on all bookings?


InquiryId :  39426  InquiryType :  Magazines  DateAndTime :  2008-05-26 10:58:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-27 22:59:47

Hi,
Please check worldventurestools.com for all the marketing tools .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 10:58:43

How do I get copies of the Dreamtrips large catalog/brochure? Is this a subscription or something we can order to give prospects? I would like a small flyer type brochure, to mail to prospects for Dreamtrips membership, is there such a brochure, and if so how do I get them?


InquiryId :  39427  InquiryType :  New Reservation  DateAndTime :  2008-05-26 11:00:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-26 19:31:06

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 11:00:03

won,t search car resevations for me website dosent respond


InquiryId :  39428  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-05-26 11:00:34  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-17 08:25:27

Phone customer service at 972-805-9600.
Customer submitted at 2008-05-26 11:00:34

I would like some Dreamtrips brochures, how do I get them?


InquiryId :  39439  InquiryType :  Travel Commissions  DateAndTime :  2008-05-26 14:01:32  Status :  Replied and Resolved
Replied By Angela H at 2008-05-27 08:15:27

Dear Halle, Bookings done from your site should appear immediately after they have been booked. But, due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in the back office, because they are still not filtering into our systems. There is a record of who to pay these commissions out to on the statements we receive from this vendor. If any of these bookings were done before February I will need the passenger names and dates of travel. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-26 14:01:32

Hi There, I was told by some people that they had booked travel on my .com site -however I don\'t see anything under the view travel booked on your site link - are we supposed to be able to view them as they book it, or only when commissions are received? Thanks a bunch! - Halle Treanor - 916715


InquiryId :  39441  InquiryType :  Billing  DateAndTime :  2008-05-26 15:06:01  Status :  Replied and Resolved
Replied By Terri E at 2008-05-27 03:47:53

Randy, you just owe for May/08. Please contact Client Services@ 972 805 9600. Thanks
Customer submitted at 2008-05-26 15:06:01

not sure of payment it jas worked last 3 months


InquiryId :  39442  InquiryType :  Existing Reservation  DateAndTime :  2008-05-26 15:18:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:04:18

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 15:18:00

I gave the wrong e-mail appon complteing my hotel reservation the correct e mail to send my e tickets to is eather intengen356@hotmail.com or intengen357@live.com please forward my reservation information to me as soon as possibal or you can email my agent brenda stewart at QnAce@aol.com


InquiryId :  39449  InquiryType :  Dreamtrips  DateAndTime :  2008-05-26 18:35:59  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-27 09:41:15

I forwarded your name, phone, and email to Belinda....she\\\'s the agent working this Dreamtrip. Her direct email if you need her is: b.negrotto@worldventures.com
Customer submitted at 2008-05-26 18:35:59

There\'s a SERIOUS discrepancy on the Ft. Myers FL Dream Trip! On the .COM page it advertises it as being \"July 23-26\"..but on the DREAM Trips page it says it\'s from July 24-27!! I almost booked a plane reservation for the wrong dates...or DID I? Which date is correct? Yall need to change this ASAP..I\'ll bet some of the members who have purchased this trip have already book their flights for the wrong days! It\'s a pretty serious error! (I want to purchase this Dream Trip, but need to know which dates are the correct ones.)


InquiryId :  39455  InquiryType :  Existing Reservation  DateAndTime :  2008-05-26 21:54:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:05:11

Hi,
Please contact the airlines directly to make the changes .

Thank You
WorldVentures Team

Customer submitted at 2008-05-26 21:54:57

i need to change an existing flight to another airport.


InquiryId :  39466  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-27 05:56:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-27 20:24:46

Hi,
Please go to Control panel and then Add and Remove programs and delete the programme .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 05:56:44

I\"ve started having problems with the toolbar in IE 6.0 Service pack 2. I tried to update it and that didn\'t help! How do I remove the Powersearch TOOL BAR! Thank you Mark Lawrence


InquiryId :  39484  InquiryType :  Magazines  DateAndTime :  2008-05-27 08:24:20  Status :  Replied and Resolved
Customer submitted at 2008-05-27 08:24:20

Hello and Good day Cousin! It\'s me and I hope you get this message directly! I love this concept and business model. Thanks again for sharing this exciting avenue w/ me. I definitely want to get started and get more detailed information on this business and its\' perks. We\'ll talk more later. God Bless You! Best regards, Robert Mims, II. (\"Future Customer and colleague!\")


InquiryId :  39491  InquiryType :  Existing Reservation  DateAndTime :  2008-05-27 09:49:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:06:48

Hi,
Please contact the airlines directly to make the changes .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 09:49:14

I need to change my flight.


InquiryId :  39492  InquiryType :  Magazines  DateAndTime :  2008-05-27 10:58:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-27 22:46:16

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 10:58:47

I would like to remove myself from world ventrures. As of right now I am a travel consultant and I don\'t have time to do any of this. I have lost my username and password as well as my member id. Please let me know what I need to do.


InquiryId :  39499  InquiryType :  Flight  DateAndTime :  2008-05-27 12:29:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:16:15

Hi,
Please contact the airlines directly to make the changes.

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 12:29:38

i need to know how do i change my departing flight to a different airline. i have tried to contact this company several times please send me this information so i am not charged an outrageous amount for this change. this is my first experience with this company and it should may be my last.


InquiryId :  39501  InquiryType :  Flight  DateAndTime :  2008-05-27 12:42:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:24:10

Hi,
You can search for multi destinations through the advance search link .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 12:42:51

I don\'t have one, just trying to get basic info. I want to fly from Cincinnati to Newark then Newark to Orlando later on in the week is that possible, if so how do I do that on the computer


InquiryId :  39504  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-27 13:29:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 17:09:10

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 13:29:39

Member can see member prices, but he cant see where the destination of the trip is going too, please assist.


InquiryId :  39505  InquiryType :  Existing Reservation  DateAndTime :  2008-05-27 13:38:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:24:30

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 13:38:02

I would like to cancel my memebership. Please stop deducting $39.99 from my checking account.


InquiryId :  39506  InquiryType :  Billing  DateAndTime :  2008-05-27 13:40:44  Status :  Replied and Resolved
Replied By William J at 2008-05-27 14:30:07

Please give us a call in regards to cancellation request. Need to verify verbally.
Customer submitted at 2008-05-27 13:40:44

Please cancel my memebership and stop deducting $39.99 from my checking account


InquiryId :  39508  InquiryType :  Magazines  DateAndTime :  2008-05-27 13:47:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 17:11:06

Hi,
We have forwarded your query to the concerned department and it will replaced soon .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 13:47:26

mbr id 927783 ordered new Business from Home, but rec. old magazines. Wants to send them back and get new ones


InquiryId :  39510  InquiryType :  Existing Reservation  DateAndTime :  2008-05-27 13:46:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:28:18

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 13:46:49

I would like to upgrade my cabin for the curise I\'m going on if possible. Please give me a call. 2ZH603 Thank you. Matt


InquiryId :  39512  InquiryType :  Existing Reservation  DateAndTime :  2008-05-27 14:01:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:29:04

Hi,
Please contact the airlines directly to get the itinerary if it is an air reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 14:01:04

I did not get an itenarary and I leave tomorrow my confirmation number is GRP412HJHR25


InquiryId :  39522  InquiryType :  Travel Commissions  DateAndTime :  2008-05-27 16:14:53  Status :  Replied and Resolved
Replied By Angela H at 2008-05-29 09:59:46

Dear Teri, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-27 16:14:53

This is my second ticket regarding this question - I received no response to the first. My father used our site last week to place a reservation for a hotel room in Branson, MO. This is not showing up in our booking section. Please advise as to why this is not visible. Thank you for your timely response. Teri


InquiryId :  39524  InquiryType :  Magazines  DateAndTime :  2008-05-27 16:48:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-27 17:40:10

Hi,
Please use the metasearch through the dot com site to get the best deals available . For further assistance , initiate livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 16:48:37

need to found around trip airline tickets to Washington D.D. and a travel package for a tour guide


InquiryId :  39527  InquiryType :  New Reservation  DateAndTime :  2008-05-27 16:56:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-27 17:42:57

Hi,
Once you select the flight, click on the book direct option to proceed .

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 16:56:13

I\'m able to find the flight, but I don\'t know where to go to reserve the flight.


InquiryId :  39544  InquiryType :  Dot Biz Site  DateAndTime :  2008-05-27 21:47:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-27 22:52:23

Hi,
May I know the password that you are using ?

Thank You
WorldVentures Team

Customer submitted at 2008-05-27 21:47:46

can not login using my password


InquiryId :  39554  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-28 05:04:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 18:54:01

Hi,
The powersearch toolbar is not available at the moment . Our technical team is working on it and very soon will be available on your dot com site .

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 05:04:47

I was trying to Re-install the powersearch toolbar, but can\'t find the link anywhere?


InquiryId :  39555  InquiryType :  Existing Reservation  DateAndTime :  2008-05-28 05:09:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:30:07

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 05:09:29

Pleae send email confirmation for my hotel reservations for Hotel Duquesa De Cardona in Barcelona, Spain for the nights of July 17 and 18, 2008. Thank you.


InquiryId :  39557  InquiryType :  Video Training  DateAndTime :  2008-05-28 05:13:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 18:55:05

Hi,
Please let us know your url and the SSN and we will send you the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 05:13:56

I Needd to to loging to do some training. So I don\'t have my loging ID or Password, can you help me


InquiryId :  39560  InquiryType :  Dot Com Site  DateAndTime :  2008-05-28 06:10:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 19:30:02

Hi,
Please give the url of your site and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 06:10:09

I finally got logged into my .com site, and it said I successfully uploaded a picture. However it does not appear on my site. Is it supposed to appear on my .com site where the public can view it?


InquiryId :  39566  InquiryType :  Magazines  DateAndTime :  2008-05-28 08:22:06  Status :  Replied and Resolved
Replied By Sunny at 2008-05-28 17:45:05

Hi
Login to your .biz site http://lisachiappardi.worldventures.biz/ using member id# 875969 and password : power.
Thank you
Worldventures Team
Customer submitted at 2008-05-28 08:22:06

Hello, My name is Lisa Chiappardi and I am a Travel Agent with you. My email is allis.lisa@yahoo.com and my IATA# is 45-5 8445 3 . I am having a problem getting to my site. You are taking monthly payments from my credit card and now I have no acces to your site. I would appreciate if someone can help me. Thank You Lisa


InquiryId :  39571  InquiryType :  Magazines  DateAndTime :  2008-05-28 09:05:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 19:37:55

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 09:05:45

I have decided to completely cancel my membership. How do I go about this.


InquiryId :  39572  InquiryType :  General Questions  DateAndTime :  2008-05-28 09:13:57  Status :  Replied and Resolved
Customer submitted at 2008-05-28 09:13:57

would like more information about the business. She read the magazine and is very interested, and has some questions.


InquiryId :  39578  InquiryType :  New Reservation  DateAndTime :  2008-05-28 10:32:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 21:35:12

Hi,
Our technical team is checking it and will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 10:32:39

QUICK SEARCH IS NOT WORKING ON RENTAL CAR SEARCH.


InquiryId :  39579  InquiryType :  Genealogy  DateAndTime :  2008-05-28 10:39:30  Status :  Replied and Resolved
Replied By Diana M at 2008-05-29 04:33:55

Hello Jeleru Dator, In order to cycle you must have 3 sales on the Left and 3 sales on the right. You only have 3 active people on your Right only. To cycle you must have member on the left as well. Thanks Diana Client Services
Replied By Diana M at 2008-05-29 04:33:52

Hello Jeleru Dator, In order to cycle you must have 3 sales on the Left and 3 sales on the right. You only have 3 active people on your Right only. To cycle you must have member on the left as well. Thanks Diana Client Services
Customer submitted at 2008-05-28 10:39:30

member has not gotten a check for a second new enrollment and wants to find out how the cycle bonus is working for her.


InquiryId :  39588  InquiryType :  Existing Reservation  DateAndTime :  2008-05-28 13:01:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 22:34:58

Hi,
Please contact WCT at 1-888-254-0637 .

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 13:01:28

I booked a hotel in Saint Louis the crown Plaza, in March my Con # is WCT888304514 I was confirming that my credit card has already been charged for this? Could you please verify?


InquiryId :  39590  InquiryType :  Magazines  DateAndTime :  2008-05-28 13:11:39  Status :  Replied and Resolved
Replied By Sunny at 2008-05-28 17:28:02

Hi
Please initiate a livechat with \\\'Travel Dept\\\' and our agents will assist you.
Thank you
Worldventures Team
Customer submitted at 2008-05-28 13:11:39

Seem to remember looking at Rental Cars from 11/23-30 (Orlando), but can find no record of a booking or confirmation. Just wanted to double check as I don\'t want to double book. Can you please help me? Thanks much, larrysimon.worldventures.com/biz Larry Simon


InquiryId :  39593  InquiryType :  Billing  DateAndTime :  2008-05-28 13:27:05  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-05-29 08:59:44

Hello Mr.Fisher, Per your request, I have cancelled your account and you will no longer be billed for your monthly payment. Thank You! WV
Customer submitted at 2008-05-28 13:27:05

I want to cancel my membership with world ventures and do not wish to pay the monthly fee anymore. How do I do that?


InquiryId :  39596  InquiryType :  New Reservation  DateAndTime :  2008-05-28 14:36:04  Status :  Replied and Resolved
Replied By Sunny at 2008-05-28 17:20:53

hi
the search is working fine. Can you please specify the error that you are getting?
Thank you
Worldventures Team
Customer submitted at 2008-05-28 14:36:04

why can\'t i getj metasearch to work today.


InquiryId :  39601  InquiryType :  Magazines  DateAndTime :  2008-05-28 14:44:51  Status :  Replied and Resolved
Replied By Sunny at 2008-05-28 17:18:54

Hi
We checked the URL https://www.world-venture.com and it is working fine. please try again. You must enable JavaScript and cookies for full functionality.
Thank you
Worldventures Team
Customer submitted at 2008-05-28 14:44:51

We could not use the .com site this evening. We were trying to book a trip during a meeting.


InquiryId :  39605  InquiryType :  Magazines  DateAndTime :  2008-05-28 16:12:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 21:45:32

Hi,
Please send this transcript to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 16:12:36

The following is the script I received after I had a live chat. As stated in this live chat, I will hear from you within 48 hours. This communication transpired sometime around May 9 and up to now I did not hear from anyone! I don\'t think this is the kind of service I\'ll be proud of representing and marketing World Ventures to my clients! Please wait for a site operator to respond. You are now chatting with \'Hang Truong\' Hang Truong: Hi. Allow me to introduce myself as your Travel Agent from Travel Department. How can I help you today ? Also please may I have the WorldVentures tracking number or booking id so I can retrieve your travel request. Also please provide your contact number and email address in case we get disconnected. Rico Lagman: My tracking #902939 Rico Lagman: Booking ID# 281263989707 Rico Lagman: email: ricolagman@yahoo.com Rico Lagman: This is the booking ID that my sister-in-law got when she booked a flight to Vancouver Canada. She got a package deal for the price she booked for. Then she tired to book again for her friend but the package was no longer available. She ended up doing the booking manually by booking thed same Airline and hotel. It came out to her surprise that the one that she just booked for herfriend which was not a package price, came out cheaper by $36.12. How can this be? Rico Lagman: Hello, are you there? Hang Truong: yes, Hang Truong: let me transfer you to heather, she will assist you from here Please wait while I transfer the chat to \'Heather\'. You are now chatting with \'Heather\' Heather: Hello Rico we will send this information to the tech dept, we do not know how the prices are set up, as they come in from other sites, we dont know if the package details is exact room type and details as the air and hotel apart. but I am happy to submit this info to get it checked, what is the booking id of the 2 items booked apart so we can look them both up please and see what might be the difference. Rico Lagman: The id # for the other one is: 281264063790 Heather: ok so is that for the air or the hotel? Rico Lagman: both! she got exactly the same thing because they want to travel together. Heather: ok so you booked both hotel and air under booking id 281263989707 and again air and hotel under booking id 281264063790 Heather: correct Rico Lagman: yes Heather: so these are both packages since they only have 1 booking id associated with them Heather: them* Heather: give me one moment to see if I can find these ids in the partner system Rico Lagman: no! as I said the other one was booked on a package deal that was presented on the web site, but the other one was booked manually because the package was no longer available when she tried booking for the second time for her friend. Heather: ok let me review the details in the partner system one moment Heather: 281264063790 first Heather: Trip ID 281264063790 Heather: Start Date 07AUG2008 Heather: End Date 12AUG2008 Heather: Booked Date 05MAY2008 Heather: Booking Method ONL Heather: Number of Passengers 2 Heather: Inbound Airline United Heather: Outbound Airline United Heather: Origination Airport Los Angeles, CA, USA - Los Angeles Intl Airport Heather: Destination Airport Vancouver, British Columbia, Canada - Vancouver International Heather: HOTEL Heather: Name Ramada Limited Vancouver Airport Heather: Address Line 1 7188 Westminster Highway Heather: Address Line 2 Heather: City Richmond Heather: State British Columbia Heather: Country Canada Heather: so that one is air and hotel packaged Heather: now 281263989707 Heather: Trip ID 281263989707 Heather: Start Date 07AUG2008 Heather: End Date 12AUG2008 Heather: Booked Date 05MAY2008 Heather: Booking Method ONL Heather: Number of Passengers 2 Heather: Inbound Airline United Heather: Outbound Airline United Heather: Origination Airport Los Angeles, CA, USA - Los Angeles Intl Airport Heather: Destination Airport Vancouver, British Columbia, Canada - Vancouver International Heather: HOTEL Heather: Name Ramada Limited Vancouver Airport Heather: Address Line 1 7188 Westminster Highway Heather: Address Line 2 Heather: City Richmond Heather: State British Columbia Heather: Country Canada Heather: this one is also packaged as air and hotel with the partner Heather: so let me submit an inquiry to the partner company to see if they can tell me why the rates would be different Rico Lagman: ok Heather: the replies take 48 hours from the company Heather: one moment while I submit the inquiry please Rico Lagman: could you also please send me an email of our chat so that I can give my clients some feedback! Heather: yes you can at the top of your chat window select to have this emailed to you Rico Lagman: ok and thanks Heather. And have a wonderful mother\'s day weekend Heather: thank you very much you as well Heather: Is there anything else I can assist you with? Rico Lagman: bye Heather: Thank you for using WorldVentures. Have a great day! Good-bye.


InquiryId :  39613  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-28 17:34:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 21:45:57

Hi,
Did you mean metasearch or through the toolbar ?

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 17:34:11

when I click on the power search, it does not search even after two minutes.


InquiryId :  39616  InquiryType :  New Reservation  DateAndTime :  2008-05-28 17:50:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-28 20:05:16

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 17:50:33

I am a LTC and I am searching through meta search for the lowest price for vacation package to Oahu Island with flight and Hotel. I noticed that along with the package price, sometimes the direct price is a lot cheaper, now what is the difference in the service as far as flight and hotel for the direct price as compared to the package price? am I cheating my client out of some valuable services by booking through the direct price? and also what does the abbr. NaN stand for? for ex. price + Nan? is that some hidden fees that my client will have to pay? As of right now, the direct price to where he wants to go is very desirable but I just can\'t figure out what NaN means? can you clear things up for me?


InquiryId :  39619  InquiryType :  Existing Reservation  DateAndTime :  2008-05-28 18:26:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-29 22:16:59

Hi,
Please go to your dot com site and go through the vacation rentals .Where are you trying to login ?

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 18:26:20

how do I log into RCI?


InquiryId :  39623  InquiryType :  Group Reservation  DateAndTime :  2008-05-28 19:07:29  Status :  Replied and Resolved
Customer submitted at 2008-05-28 19:07:29

Would like to view an itinerary and information for this trip (#5281) with Mr. Scott Saunders on June 20, 2009 Phoenix, AZ to Zurich, Switzerland and cruise on the River Ambassador.


InquiryId :  39625  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-28 19:15:52  Status :  Replied and Resolved
Customer submitted at 2008-05-29 07:24:07

GatewayTravelConnections.com My rep ID is 927474.
Replied By Joyce W at 2008-05-29 06:06:33

Good Morning. What is the domain name and your ID number?
Customer submitted at 2008-05-28 19:15:52

I bought a domain name & redirected it to my website & noticed that I lost the Become a preferred customer link on top of my website, How can I have it back to my travel site? (I don't mind loosing my name on the top left corner of my travel site but would like to have the link to the preferred customer link back) I hope you can help me with this one. Thank you for your help.


InquiryId :  39630  InquiryType :  New Reservation  DateAndTime :  2008-05-28 23:21:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-29 18:32:38

Hi,
Our technical team is checking on it . Meanwhile , delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-05-28 23:21:36

I have been trying to put in information to check on car rentals and I put all the inforamtion in then go to the Power Search to get the information and at the bottom it says Error on page! Any ideas why this isn\'t working?


InquiryId :  39634  InquiryType :  Group Reservation  DateAndTime :  2008-05-29 04:41:30  Status :  Replied and Resolved
Customer submitted at 2008-05-29 04:41:30

I would like to book a cruise caribbean cruise on leave sept 21 return sept 27 can\'t find these dates


InquiryId :  39638  InquiryType :  Flight  DateAndTime :  2008-05-29 06:03:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-29 22:18:45

Hi,
Please go to the dot com site and give a general search . The next page of search results will have the advanced search link and you can search for first class .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 06:03:42

I have a client who likes to fly first class. How do we book that type of flight?


InquiryId :  39640  InquiryType :  New Reservation  DateAndTime :  2008-05-29 06:40:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-29 18:47:50

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 06:40:32

I am trying to book a cruise for 6/10/09 on Princess Crown leaving Rome and arriving in South hampton for 15 days. Powersearch does not show it but Princess does. Why can\'t WV book this? Here is the information from Princess European Explorer - Rome to London Ship: Crown Princess Embarkation Port: Rome (Civitavecchia), Italy Number of Days: 15 View Itinerary Embarkation Date(s): 2009 - Jun 10 Select an Embarkation Date Jun 10, 2009 Interior Oceanview Balcony Mini-Suite Suite Fuel Supplement included in fares $3,038.00 $3,388.00 $3,888.00 $4,563.00 $7,113.00 $98.00 Government Taxes and Fees: $100.41 Currency: USD Sign in as you


InquiryId :  39650  InquiryType :  Existing Reservation  DateAndTime :  2008-05-29 08:34:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-29 22:19:18

Hi,
Please initiate livechat with the travel department or send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 08:34:55

Please send me a confirmation for the Hotel Duquesa de Cardona for July 17-19, in Barcelona, Spain. This was booked by my agent Dan Wolff, however, neither he nor I can seem to get anything in writing.


InquiryId :  39658  InquiryType :  Dreamtrips  DateAndTime :  2008-05-29 10:32:35  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-29 12:20:50

The business etiquette forms have not been mailed yet, but will be in the next few days. Also, the packets for both trips (Tortola and Jamaica) will be mailed very soon. The person who sneds these is Karen, and her direct email is: k.jackson@worldventures.com
Customer submitted at 2008-05-29 10:32:35

Hello, I\'ve purchased both the Tortola and the Jamaica trips in June. I recently received an email regarding the Business etiquette for Tortola; however, I have not received it for the Jamaica trip. Please send this to me ASAP! In addition, please send me the email info regarding the trips as well. Thanks, John


InquiryId :  39667  InquiryType :  Existing Reservation  DateAndTime :  2008-05-29 11:41:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-29 22:28:27

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-05-29 22:28:10

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 11:41:26

Please email confirmation for tracking no GRP2H2R45ZA5 to jwinterhalter@babcockdavis.com. This reservation was booked earlier this morning and I have not yet received any confirmation....


InquiryId :  39670  InquiryType :  New Reservation  DateAndTime :  2008-05-29 12:03:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-29 21:27:22

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 12:03:12

Hi Cammy, I lost your number, could you call me to go over the cruse? Elizabeth Fontecchio


InquiryId :  39682  InquiryType :  Existing Reservation  DateAndTime :  2008-05-29 13:44:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-29 22:30:08

Hi,
If it is a flight reservation , please contact airlines directly else please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 13:44:50

I called Holland America today because our trip to Alaska is on July 12th and I have not received anything from you regarding the trip or our flight reservations. They told me that info is sent out 75 days prior to our trip. So why haven\'t I gotten anything????? This is making me a little nervous since this has been over the internet and Corinne. She is new and is not real up to date on your process. She was told you don\'t send anything out until 30 days before departure which did not sound right to me so that is why I called myself. If you all want to build your business i suggest you start doing your job otherwise you will not have repeat customers.


InquiryId :  39694  InquiryType :  Existing Reservation  DateAndTime :  2008-05-29 15:47:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-30 20:10:30

Hi,
If it is a non air reservation , please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-05-30 20:10:11

Hi,
If it is a non air reservation , please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 15:47:09

need to see if conformed


InquiryId :  39700  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-05-29 16:17:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-29 20:02:58

Hi,
Our technical team is working on it and very soon the toolbar will be there on the home page of the dot com site .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 16:17:17

Where do I download the Powersearch Toolbar?


InquiryId :  39701  InquiryType :  Existing Reservation  DateAndTime :  2008-05-29 16:18:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-30 20:13:56

Hi,
The bookings are not showing up on the site currently .Our technical team is working on it and will be updated soon .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 16:18:37

I recently made a hotel reservation, but it does not show up in my LTC backoffice. Should it appear now OR after the person takes the trip?


InquiryId :  39702  InquiryType :  New Reservation  DateAndTime :  2008-05-29 16:24:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-30 17:56:44

Hi,
Are you a member of worldventures ?

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 16:24:48

How do you use the \'shopping cart\' feature? When I booked a hotel reservation, it didn\'t give me the OPTION to put it into my shopping cart. So I\'m wondering how you would book \"separate\" types of travel? Also my website does not show the \"detailed\" information like I saw in the training videos (such as the travel \"categories\" and the detailed info about a trip). How do I access that additional information? I\'m also assuming only WV \"members\" are able to view this more in-depth travel information? Sorry for all the support tickets asking for help. I just want to learn about ALL the features, and from what I see in the videos and what I see on my screen are two totally DIFFERENT things.


InquiryId :  39704  InquiryType :  Billing  DateAndTime :  2008-05-29 16:44:03  Status :  Replied and Unresolved
Replied By Karen O at 2008-06-06 08:19:58

Please call 972-9-805-9600 and speak to a customer service agent for help with this.
Replied By Karen O at 2008-06-06 08:19:27

Please call 972-9-805-9600 and speak to a customer service agent for help with this.
Customer submitted at 2008-05-29 16:44:03

I would like to pay my bill and reactivate my account but i dont have any of the information to do so. Can someone help me please? account under 2exotic2travel or nubirthent THANKS


InquiryId :  39706  InquiryType :  Group Reservation  DateAndTime :  2008-05-29 17:13:49  Status :  Replied and Resolved
Customer submitted at 2008-05-29 17:13:49

I would like to organize a group cruise for Jan 2009 leaving out of long beach for 3 days for a group of 20 to 30 people.


InquiryId :  39708  InquiryType :  Travel Commissions  DateAndTime :  2008-05-29 17:30:48  Status :  Replied and Resolved
Replied By Angela H at 2008-06-02 06:16:46

Dear Julie, WorldVentures has received the commissions for Mark Gill and Susan Gill. However, the total for both of these commissions is less than $5.00. WorldVentures does not pay out commissions until they have reached at least $5.00. The commission for Lori Tenhaken has not yet been received. Once this commission has been received all of your other commissions will be paid out to you along with this one. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-05-29 17:30:48

There are 3 commissions I have not been paid on. Two of them I the customer booked directly so I do not have the confirmation #\'s and would rather not have to call and ask them to look up that info. Thanks Mark Gill Canton Ohio Rental Dec 2007 Susan Gill Canton Ohio Rental Feb 2008 Lori Tenhaken Los Angeles Rental Apr 2008


InquiryId :  39713  InquiryType :  Existing Reservation  DateAndTime :  2008-05-29 19:51:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 21:19:57

Hi,
The air reservations are directly booked on the airline site or the vendor site. Please refer your confirmation number and confirm the trip details and they will cancel .

Thank You
WorldVentures Team

Customer submitted at 2008-05-31 02:21:17

The airlines said you had to be the one to cancel so I need to know if I am to use thes service in the future
Replied By Aruna A at 2008-05-30 20:10:53

Hi,
Please contact the airlines directly to cancel .

Thank You
WorldVentures Team

Customer submitted at 2008-05-29 19:51:46

how to cancel a flight


InquiryId :  39717  InquiryType :  Dreamtrips  DateAndTime :  2008-05-29 20:31:53  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-05-30 06:22:39

If you book the Orlando Dreamtrip, and want to extend your stay by a night or two, you would do that directly through the resort. I wan\\\'t to say it\\\'s an extra $80 per night, but don\\\'t quote me on that.
Customer submitted at 2008-05-29 20:31:53

For the Orlando Dreamtrip from Aug.20 to Aug.24, how much more will it cost for an extra night or two.


InquiryId :  39730  InquiryType :  New Reservation  DateAndTime :  2008-05-30 06:54:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-04 20:25:34

Hi,
We will surely notify when it is done .

Thank You
WorldVentures Team

Customer submitted at 2008-06-02 17:15:28

it is still not working. it works for cars that will be returned to the same place but not for cars that will be returned somewhere else. please notify me when this is done.
Replied By Aruna A at 2008-05-30 18:13:12

Hi,
Our technical team is checking on it and very soon will be rectified .

Thank You
WorldVentures Team

Customer submitted at 2008-05-30 06:54:30

the option to search for car rentals seems to not be working. i have tried on this site several times in the last two weeks. is there something i need to activate? or a webste problem? betty martin


InquiryId :  39733  InquiryType :  Billing  DateAndTime :  2008-05-30 07:28:22  Status :  Replied and Resolved
Replied By Karen O at 2008-06-06 10:45:17

Please go to your back office under support, online forms and complete the payment update form.
Replied By Karen O at 2008-06-06 10:44:53

Please go to your back office under support, online forms and complete the payment update form.
Customer submitted at 2008-05-30 07:28:22

Member called to reactivate....had been on hold for more than 30 minutes for billing & refused to hold to speak with the billing department/ * Is more than 1 month behind. ** Mbr said if they want the money they can call him....he is tired of waiting to speak with the billing department.


InquiryId :  39735  InquiryType :  General Questions  DateAndTime :  2008-05-30 07:41:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-30 16:54:48

Hi,
Please let us know the new url .

Thank You
WorldVentures Team

Customer submitted at 2008-05-30 07:41:08

Training was done on a different url and now member wants the training done back on to the new web address.


InquiryId :  39739  InquiryType :  Dot Com Site  DateAndTime :  2008-05-30 08:20:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-30 19:52:05

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-30 08:20:30

I am trying to book a cruise on ourtravelclub.worldventures.biz through Joe Bilbrey\'s site. Every time I try to select the room it says system is unavailable at this time, please try later. This has been happening for 2 days. I even called Joe and he has not idea either. I want Joe to get the credit for my booking, but am getting frustrated.


InquiryId :  39753  InquiryType :  General Questions  DateAndTime :  2008-05-30 11:05:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-05-30 16:58:17

Hi,
Please use IE as the site works best with IE .

Thank You
WorldVentures Team

Customer submitted at 2008-05-30 11:05:44

member is unable to access her geneology or trainging sites it askes her for a certificate.


InquiryId :  39754  InquiryType :  Genealogy  DateAndTime :  2008-05-30 11:11:53  Status :  Replied and Resolved
Replied By Tony at 2008-06-06 10:38:43

A placement change form needs to be submitted from the back office of the sponsor or enroller of the person to be moved. You can find this form under the support heading, support request/online forms, and scrolling under helpful forms. Please contact customer service should you have any other questions.
Customer submitted at 2008-05-30 11:11:53

mbr 927533 signed up someone today, but she now under wrong person. They were talking with tech. but got dropped.


InquiryId :  39760  InquiryType :  Dreamtrips  DateAndTime :  2008-05-30 11:58:19  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-02 04:40:11

For replacement cards, phone customer service at 972-805-9600.
Customer submitted at 2008-05-30 11:58:19

please send member new dt card her purse was stolen.


InquiryId :  39764  InquiryType :  Billing  DateAndTime :  2008-05-30 12:08:49  Status :  Replied and Resolved
Replied By Matthew T at 2008-06-02 08:08:35

You are still active and the 5/19 payment did go through. Thanks WV
Customer submitted at 2008-05-30 12:08:49

Mbr called to say she had recieved 3 different eamils saying there was a billing problem & she wanted to make sure that the payment had gone thru./


InquiryId :  39781  InquiryType :  Sale and Transfer  DateAndTime :  2008-05-30 15:29:00  Status :  Replied and Resolved
Customer submitted at 2008-05-30 15:29:00

#916591 - Jeffery McClendon - Tony Bell called; he is the one buying this spot. Wanted to know what was going on as it\'s been over a month. Let him know it is in progress and we are waiting on notarized fax. He said it was faxed to us about 3 weeks ago. He is faxing again but is a bit concerned about account falling behind.


InquiryId :  39795  InquiryType :  Existing Reservation  DateAndTime :  2008-05-31 00:29:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 17:54:56

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-05-31 00:29:01

Disney Cruise Line anhy promotion o0n this cruise.


InquiryId :  39801  InquiryType :  Reactivation  DateAndTime :  2008-05-31 06:11:13  Status :  Replied and Resolved
Replied By David S at 2008-06-02 08:33:17

call the client service center 972-805-9600
Customer submitted at 2008-05-31 06:11:13

Would like to know how I can reactivate my account.


InquiryId :  39819  InquiryType :  Existing Reservation  DateAndTime :  2008-05-31 12:34:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 18:09:35

Hi,
Presently , the details are not available on the site . You need to have the confirmation email .

Thank You
WorldVentures Team

Customer submitted at 2008-05-31 12:34:25

How do I look up an itinerary on a vacation I have booked.


InquiryId :  39820  InquiryType :  Magazines  DateAndTime :  2008-05-31 13:28:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 01:04:04

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-05-31 13:28:43

I think I booked my car rental on this website. However, I failed to retain the name of the company. I do have a confirmation number that I think is from World Ventures. Could you please confirm my reservation? conf # 680465799791


InquiryId :  39822  InquiryType :  New Reservation  DateAndTime :  2008-05-31 14:21:24  Status :  Replied and Resolved
Customer submitted at 2008-05-31 14:21:24

I thought I was booking for a stay at the Marriott in Puerto Vallarta, but I don\'t think that it went through. I just got a tracking ID # GRPTU242782M, but I am not sure that the reservation is complete. I need help!


InquiryId :  39827  InquiryType :  New Reservation  DateAndTime :  2008-05-31 17:28:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 18:09:53

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-05-31 17:28:56

please contact me by phone


InquiryId :  39828  InquiryType :  New Reservation  DateAndTime :  2008-05-31 17:51:26  Status :  Replied and Resolved
Customer submitted at 2008-05-31 17:51:26

Hello there could you please assist me in finding air/hotel accomodations in new york, from oakland, california I don\'t seem to find air and hotel accomodations choice, pls give me a hand.


InquiryId :  39836  InquiryType :  Billing  DateAndTime :  2008-06-01 01:59:52  Status :  Replied and Resolved
Replied By Matthew T at 2008-06-02 08:51:49

Your account has been cancelled. Thanks WV
Customer submitted at 2008-06-01 01:59:52

I need to cancel my membership


InquiryId :  39843  InquiryType :  Existing Reservation  DateAndTime :  2008-06-01 10:51:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 19:59:22

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-01 10:51:31

I booked a vacation yesterday then my credit card that was used to book the vacation was lost/stolen. I wanat to keep the booking I booked and have a confirmation number. Can I keep this booking and use a different card to book the same vacation. My bank said the last booking will not go through as the card has been canceled before the transaction could be processed.


InquiryId :  39847  InquiryType :  Group Reservation  DateAndTime :  2008-06-01 13:12:47  Status :  Replied and Resolved
Customer submitted at 2008-06-01 13:12:47

I was at the LTC Seminar a few weeks ago in Long Beach, CA. At this event, they announced the relationship between Honeymoonwishes.com and WV LTC Program. They said that our websites would have this capability the following week. AT this time, my website still does not have access to this service. I am starting to talk with people about it and I wanted to know when this service will become available AND when we can get literature from Carnival Cruises. Please help! I am so excited, but have no resources. Thanks!


InquiryId :  39848  InquiryType :  Travel Commissions  DateAndTime :  2008-06-01 13:24:42  Status :  Replied and Resolved
Replied By Angela H at 2008-06-02 07:25:08

Dear Liz, Our records show that a travel commission check was issued on 2/28/08 in the amount of $536.00. This was for the cruise bookings done from your site. Our records also show that you received another check that was issued 5/15/08 in the amount of $14.60 for 3 enroller travel commissions and one booking done your self with a travel date of 2/10/08. WorldVentures has just recently received 2 more commissions as well that are scheduled for payment at the end of next week. These are for Liz Witztum 3/6/08 and Stephanie Inbody 5/12/08. The other commissions have not yet been received. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-01 13:24:42

I had a lot of manual entries for bookings for personal traavel in the first couple months of 2008. I have not yet received the commisssion and was hoping someone could look into it for me.


InquiryId :  39849  InquiryType :  Group Reservation  DateAndTime :  2008-06-01 13:27:19  Status :  Replied and Resolved
Customer submitted at 2008-06-01 13:27:19

Fund raising Cruises with Carnival. I have received some inquiries about Fund raising cruises and I wanted to find out how i go about doing this. I would like to be able to answer some of their basic questions. Then, when they are ready to book, I wanted to find out how to go about doing that too. When can we get documentation from Carnival.... How can I get flyers? is there a website we can go to download flyers or information? please advise. I am very excited about this but have no information. Please help!


InquiryId :  39850  InquiryType :  Group Reservation  DateAndTime :  2008-06-01 13:28:05  Status :  Replied and Resolved
Customer submitted at 2008-06-01 13:28:05

Please disregard my inquiry about Honeymoon wishes... I found everything on my website... I did not look at hte bottom, where the link is... thanks! Liz


InquiryId :  39852  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-01 14:14:57  Status :  Replied and Resolved
Replied By risaf risaf at 2008-06-03 03:44:10

Please provide me your member id number?

Thank You
WorldVentures Team
Customer submitted at 2008-06-01 14:14:57

My .biz and .com site are not working. joha.pc.worldventures.com joha.pc.worldventures.biz These sites come up with a white page.


InquiryId :  39855  InquiryType :  Billing  DateAndTime :  2008-06-01 14:46:12  Status :  Replied and Resolved
Replied By Matthew T at 2008-06-02 08:12:53

Cancelled per your request.
Customer submitted at 2008-06-01 14:46:12

We want to cancel our membership.


InquiryId :  39856  InquiryType :  Billing  DateAndTime :  2008-06-01 14:48:09  Status :  Replied and Resolved
Replied By Karen S at 2008-06-02 08:12:55

I have cancelled your membership effective immediatley. Thank You
Customer submitted at 2008-06-01 14:48:09

We want to cancel our membership.


InquiryId :  39862  InquiryType :  Existing Reservation  DateAndTime :  2008-06-01 16:19:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 19:44:56

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-01 16:19:43

can not access member login. will not take my member id nor password to log into dreamtrip pricing.


InquiryId :  39866  InquiryType :  Travel Commissions  DateAndTime :  2008-06-01 17:24:56  Status :  Replied and Resolved
Replied By Angela H at 2008-06-02 07:26:09

Dear Eric, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-01 17:24:56

I have several bookings on my website - cannot see the bookings, not sure what is going on. PLEASE CALL ME - this is my SECOND request for info. DO NOT EMAIL - for some reason they are not getting to me. I will be available with cell phone 405-824-7788. Thanks a ton! Eric - PLEASE CALL ASAP


InquiryId :  39874  InquiryType :  Dot Com Site  DateAndTime :  2008-06-01 20:59:36  Status :  Replied and Resolved
Replied By David S at 2008-06-03 06:58:09

EMAIL ME THE PIC. D.SCOTT@WORLDVENTURES.COM
Customer submitted at 2008-06-02 21:05:11

now the format of my back office has completely changed. Yesterday if I logged in on Safari, there was a link to upload my photo; but when I logged onto Firefox, the whole site was different. I was told that World Ventures was setting up some new stuff. Now where I log onto both browsers, the websites are the same. But now here is the link to upload my photo?
Replied By David S at 2008-06-02 04:38:52

You can upload your photo now . The software is now repaired.
Customer submitted at 2008-06-01 20:59:36

CAN'T UPLOAD MY PHOTO. HELP!!! I HAVE A MAC - DOES THAT MAKE A DIFFERENCE?


InquiryId :  39877  InquiryType :  Travel Commissions  DateAndTime :  2008-06-02 04:29:50  Status :  Replied and Resolved
Replied By Angela H at 2008-06-02 07:04:31

Dear Stephen, No, this will not be commissionable. The resort stay itself is commissionable but any activities that are booked will not be. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-02 04:29:50

My client would like me to book tee times at the resort. Is this a commisionable item?


InquiryId :  39879  InquiryType :  Existing Reservation  DateAndTime :  2008-06-02 04:49:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 19:45:29

Hi,
Yes, please contact the airlines directly regarding the boarding passes .

Thank You
WorldVentures Team

Customer submitted at 2008-06-02 04:49:31

how do we get our boarding passes, and or do our online airport check in


InquiryId :  39880  InquiryType :  DreamTrips Cards  DateAndTime :  2008-06-02 05:05:07  Status :  Replied and Resolved
Replied By risaf risaf at 2008-06-03 03:28:08

Could you please verify your mailing address so that I can put a request for new card.

Thank You
WorldVentures Team
Customer submitted at 2008-06-02 05:05:07

Member would like a replacement card, his wallet was stolen.


InquiryId :  39883  InquiryType :  Existing Reservation  DateAndTime :  2008-06-02 05:33:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 19:46:41

Hi,
Please contact WCT at 1-888-254-0637 .

Thank You
WorldVentures Team

Customer submitted at 2008-06-02 05:33:32

I made a reservation for Diane Meyer for 6 people at the Great Wolf Hotel in Kansas City Missouri for tonight (june 2nd) That party has increased to 8 people and she would like the next biggest room. Her confirmation number is WCT 865165070 and her hotel reservation number is 1320254001947


InquiryId :  39884  InquiryType :  Existing Reservation  DateAndTime :  2008-06-02 05:38:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 19:48:04

Hi,
Is it an air or a non air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-02 05:38:16

cannot find reservation information


InquiryId :  39896  InquiryType :  Billing  DateAndTime :  2008-06-02 07:39:23  Status :  Replied and Resolved
Replied By Karen O at 2008-06-05 11:19:06

One charge was for 922761 under Ann Bengis, the second for 926220 in the name of Clifford Bengis, and the third for 926218 under Ann Bengis. If you have any questions please let us know.
Replied By Karen O at 2008-06-05 11:19:01

One charge was for 922761 under Ann Bengis, the second for 926220 in the name of Clifford Bengis, and the third for 926218 under Ann Bengis. If you have any questions please let us know.
Replied By Karen O at 2008-06-05 11:18:33

One charge was for 922761 under Ann Bengis, the second for 926220 in the name of Clifford Bengis, and the third for 926218 under Ann Bengis. If you have any questions please let us know.
Customer submitted at 2008-06-02 07:39:23

Member was billed three times in May in the amount of 34.94, would like a refund. Called on June 2, 08 and was on hold for sometime, called back and insisted on being connected directly with billing told she would recieve an email response.


InquiryId :  39897  InquiryType :  Magazines  DateAndTime :  2008-06-02 07:56:05  Status :  Replied and Resolved
Replied By risaf risaf at 2008-06-03 04:31:55

Please call our membership cancellation department at 972 805 9954 anytime between 8am to 8pm cst Monday to Friday and our representative will help you regarding this.

Thank You
WorldVentures Team
Customer submitted at 2008-06-02 07:56:05

I want to terminate my business contract with worldventures. How do I go about... What are the steps I need to take?


InquiryId :  39901  InquiryType :  New Reservation  DateAndTime :  2008-06-02 08:08:10  Status :  Replied and Resolved
Replied By Josh Teague at 2008-07-01 12:52:03

Please visit worldventures.com to book travel through our powersearch site. Thanks Corp Customer Service
Customer submitted at 2008-06-02 08:08:10

Is it possible for me to book online a flight leaving Chicago into Ft. Myers and then returning Ft. Myers into Madison, WI? How do I do this online?? Thanks, Ronda


InquiryId :  39904  InquiryType :  Commissions  DateAndTime :  2008-06-02 08:30:24  Status :  Replied and Resolved
Customer submitted at 2008-06-02 08:30:24

Member has not recieved commission payment on four new enrollees, from April and May. Member has direct deposit and has checked with her banking institution.


InquiryId :  39908  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-02 08:48:21  Status :  Replied and Resolved
Replied By David S at 2008-06-04 04:54:42

user number - 883486 p/w - password
Customer submitted at 2008-06-02 08:48:21

my name is kyle peek i do not remember my user name or password to log in to my account what do i need to get this


InquiryId :  39910  InquiryType :  Billing  DateAndTime :  2008-06-02 08:53:50  Status :  Replied and Resolved
Customer submitted at 2008-06-02 08:53:50

i need to cancel...how do i do this?


InquiryId :  39914  InquiryType :  Travel-Vacation Package  DateAndTime :  2008-06-02 09:42:22  Status :  Replied and Resolved
Customer submitted at 2008-06-02 09:42:22

Rose Sarikaya 972-295-7883 Work 972-236-6028 Home The above person is interested in booking group travel to Turkey through WV. She is not a member, but may be interested in becoming one.


InquiryId :  39916  InquiryType :  Flight  DateAndTime :  2008-06-02 09:43:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 20:01:02

Hi,
Please use the dot com site to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-02 09:43:26

Hello, I am trying to find ticket to Tehran, Iran from either Sacramento or San Francisco for myself and my son. Leaving Aug 20th returning Aug 31st or Sep 1st. Price is an issue. Your help is greatly appreciated. Thank you Shoaleh


InquiryId :  39926  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-02 10:35:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 01:16:11

Hi,
The powersearch toolbar is not available at the moment , but our technical team is working to provide a better and enhanced toolbar.

Thank You
WorldVentures Team

Customer submitted at 2008-06-02 10:35:13

where do i get the powerseach toolbar?


InquiryId :  39941  InquiryType :  Magazines  DateAndTime :  2008-06-02 12:36:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 01:17:59

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-06-02 12:36:58

To whom it may concern, I have chosen to cancel my agreement with world ventures and seek a full refund. Today is day two of the 3 business days that I have to cancel the agreement and receive a full refund. I spoke with Elizabeth in customer svc today (6/2/08) who completed the process. I am now waiting for confirmation in writing that the agreement has been canceled. I would like a confirmation in writing before tomorrow so that there is some way to verify that I initiated this process within the 3 day window. Please send an email confirmation as soon as possible. Thank you, Gretchen Campbell Member ID: 937108 Password: 12345 URL Name: GretchenCampbell last 4 ssn 5866


InquiryId :  39947  InquiryType :  New Reservation  DateAndTime :  2008-06-02 14:04:57  Status :  Replied and Resolved
Customer submitted at 2008-06-02 14:04:57

I have a couple who are getting married in November 2008 and they found what they wanted for $3571.80 and ask if they can make payments. What will be the easiest way for them to make payments since they can not make payments to me.


InquiryId :  39970  InquiryType :  Travel Commissions  DateAndTime :  2008-06-02 17:44:42  Status :  Replied and Resolved
Replied By Angela H at 2008-06-03 06:33:40

Dear Laquieta, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-02 17:44:42

I have had to people book from my site; however it does not show in my back office, under customer bookings. 1) Customers Last Messick, booked a room for 2 nights in San Diego May 10-11, 2008. 2) Customer Last Name Cooks & Stovall, booked a rental car for 4 days, May 24-28, 2008. Please let me know if my clients or myself or doing something wrong or should I being seeing my bookings some place els. Please help.


InquiryId :  39972  InquiryType :  Billing  DateAndTime :  2008-06-02 18:24:28  Status :  Replied and Unresolved
Replied By Karen O at 2008-06-06 10:17:28

Please clarify what deposit you are referring to.
Replied By Karen O at 2008-06-06 10:17:22

Please clarify what deposit you are referring to.
Replied By Karen O at 2008-06-06 10:17:11

Please clarify what deposit you are referring to.
Customer submitted at 2008-06-02 18:24:28

I would like to no before I pay my deposit if the completion date could be longer than july 8


InquiryId :  39974  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-02 18:40:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 01:23:25

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-02 18:40:26

Is is possible to search for a bed and breakfast in a non-destination city like Duluth MN?


InquiryId :  39992  InquiryType :  Dreamtrips  DateAndTime :  2008-06-03 07:48:08  Status :  Replied and Resolved
Customer submitted at 2008-06-03 07:48:08

We have questions about the trip to China. Please call us. There is no phone number for us to call.


InquiryId :  39994  InquiryType :  Dreamtrips  DateAndTime :  2008-06-03 07:55:03  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-03 10:52:51

Looks like the Ireland Dreamtrip is now sold out.
Customer submitted at 2008-06-03 07:55:03

trying to to make payment for the Ireland trip in October 2008 Do not see it listed any longer


InquiryId :  39998  InquiryType :  Existing Reservation  DateAndTime :  2008-06-03 09:14:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 20:10:03

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-03 09:14:30

I made a car rental reservation for my mother on my WV website (showalter.worldventures.com)on Friday, May 30, for a car thru Thrifty for June 4 - 9. I sent the confirmation to her email address and now she says she never received it. The reservation was under Lorene Miller. Can you locate the reservation/confirmation in your system so she has record of the transaction for the rental. I will include my email in this request since hers doesn\'t seem to be working. Thanks.


InquiryId :  40000  InquiryType :  Billing  DateAndTime :  2008-06-03 09:34:15  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-06-03 11:40:23

Hello Megan, Per your request, I have cancelled your account and monthly billing. Thank You! WV
Customer submitted at 2008-06-03 09:34:15

i would like to rid of my WV dreamtrips account.


InquiryId :  40005  InquiryType :  Flight  DateAndTime :  2008-06-03 10:58:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 20:10:36

Hi,
Please go to the dot com site and use the metasearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-03 10:58:40

flight and hotel for 2 adults from SLC to ANC


InquiryId :  40008  InquiryType :  Billing  DateAndTime :  2008-06-03 11:38:13  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-04 07:03:25

The agent handling the $99 cruise is April..... You might want to send your question to her at: a.devoe@worldventures.com
Customer submitted at 2008-06-03 11:38:13

why do we have to pay a full 350.00 deposit for 3rd and 4th passengers when their entire cruise amount is only 99.00?


InquiryId :  40021  InquiryType :  Dot Com Site  DateAndTime :  2008-06-03 13:53:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 01:40:10

Hi,
Please send your photo to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-03 13:53:40

I am having issues uploading photos to this site. Help?


InquiryId :  40022  InquiryType :  Existing Reservation  DateAndTime :  2008-06-03 13:57:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 20:23:20

Hi,
Please contact the airlines directly regarding the same.

Thank You
WorldVentures Team

Customer submitted at 2008-06-03 13:57:13

I book airline from Sacramento, CA to Mazatlan, Mexico but when I got the e-mail of the itinerary, the flight back is to Los Angeles and not Sacramento. Please cancel this booking and give me a phone number so I can speak to someone live.


InquiryId :  40023  InquiryType :  Existing Reservation  DateAndTime :  2008-06-03 14:00:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 20:24:10

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-03 14:00:46

I book a hotel at Mazatlan but was not inform that I would have to pay an additional $30 per night per person for the third and fourth person. Please cancel this booking.


InquiryId :  40032  InquiryType :  New Reservation  DateAndTime :  2008-06-03 15:34:55  Status :  Replied and Resolved
Customer submitted at 2008-06-03 15:34:55

Me and a friend are interested in booking a Noregian Cruise leaving Barcelona on Sept. 7. My travel companion expresses concern on giving her passport # and DOB on the initial registration. Is this needed to secure a cabin?


InquiryId :  40035  InquiryType :  Billing  DateAndTime :  2008-06-03 16:33:17  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-06-04 08:20:49

Hello Susan, You can typically change it through your backoffice under the billing manager, however, since your account is in Grace Period than you must contact our corporate office at #972-985-6841 for Member Support. Thank You! WV
Customer submitted at 2008-06-03 16:33:17

How do I change the credit card that my account uses for the monthly charge?


InquiryId :  40041  InquiryType :  Commissions  DateAndTime :  2008-06-03 18:52:17  Status :  Replied and Resolved
Replied By Matthew T at 2008-06-04 10:18:35

Are you referring to setting up your direct deposit? If so log in to your back office, click genealogy and commissions log in again and you will see direct deposit. Thanks WV
Customer submitted at 2008-06-03 18:52:17

Where do I enter my routing code from me checking account, for commissions.


InquiryId :  40042  InquiryType :  Travel Commissions  DateAndTime :  2008-06-03 19:02:49  Status :  Replied and Resolved
Replied By Angela H at 2008-06-04 08:33:53

Dear Eva, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-03 19:02:49

I travelled to Argentina in March but I do not see this travel event. Please update showing correct information. Thanks.


InquiryId :  40043  InquiryType :  Travel Commissions  DateAndTime :  2008-06-03 19:27:31  Status :  Replied and Resolved
Replied By Angela H at 2008-06-04 07:07:25

Dear Lori, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-03 19:27:31

Where can find all of the bookings from my website that I should be receiving commissions on? I have had several clients book on my website, including myself, and they are not showing up?? Please have someone CALL ME: 863-605-4255 Thank you!! Lori Beckler # 905834


InquiryId :  40065  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-04 06:46:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 04:10:17

Hi,
Our technical team is checking on it and very soon will be rectified .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 06:46:00

The car search does not seem to be working properly...can you let me know if there is a fix underway, or am I doing something incorrectly?


InquiryId :  40068  InquiryType :  Existing Reservation  DateAndTime :  2008-06-04 07:57:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 21:18:53

Hi,
Please contact the airlines directly since it is an air reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 07:57:28

I made a reservation on this site last Thursday and the website emailed to me will not open due to pop up issues. My computer assitance cannot make it work and I need a copy off my ticket. The ticket is under Debra Spaeth departing Des Moines June 10 for San FVrancisco


InquiryId :  40069  InquiryType :  New Reservation  DateAndTime :  2008-06-04 08:08:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 04:20:13

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 08:08:06

we want to fly to arube and stay at bucuti, tara suits. you list 6 options, one says eurp plan superior. and none of them list tara suites individually. How do we insure to get the tara suites as we will not stay anywhere else? This is very important. how do we insure this is booked correctly. please give me a name I can call back after we check the reservation. thanks, ken


InquiryId :  40071  InquiryType :  Existing Reservation  DateAndTime :  2008-06-04 08:25:24  Status :  Replied and Unresolved
Customer submitted at 2008-06-04 08:25:24

testing


InquiryId :  40072  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-06-04 08:38:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 00:59:27

Hi,
Please contact support number at 1866-459-5138 .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 08:38:33

Member ordered door hangers in March did not recieve them. The dreamtrip on the door hanger is now expired, member would like a refund on product. Member has tried to contact worldventurestools.com about the order and has only busy signal calling throughout business hours.


InquiryId :  40074  InquiryType :  Travel Commissions  DateAndTime :  2008-06-04 09:02:14  Status :  Replied and Resolved
Replied By Angela H at 2008-06-04 10:07:56

Dear Daniel, Our records show that you received a direct deposit on 4/17/2008 in the amount of $15.00 for the two bookings done from your site. I also show that you have a pending travel commission entered into your account in the amount of $2.50. This will not be paid out until the total in your travel commission account reaches at least $5.00. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-04 09:02:14

I was simply wondering why I have not received a commission on the two bookings from my sight. Thank You!


InquiryId :  40076  InquiryType :  Travel Commissions  DateAndTime :  2008-06-04 10:08:44  Status :  Replied and Resolved
Replied By Angela H at 2008-06-05 05:11:37

Dear Andrea, I will need the passenger names and dates of travel to locate this commission for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-04 10:08:44

Never received anything for booking a cruise (May 2008)through my sight


InquiryId :  40083  InquiryType :  Billing  DateAndTime :  2008-06-04 12:01:57  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-06-05 08:50:47

Hello Charlene, Per your request, I have cancelled your account and you will no longer be billed. Thank You! WV
Customer submitted at 2008-06-04 12:01:57

I am needing to cancel my memebeship with Worldventures. My name is Charlene Freeman my password was 892945. i want this to be effective immediately. I have stoped the automatic payment for next month.


InquiryId :  40084  InquiryType :  New Reservation  DateAndTime :  2008-06-04 12:03:11  Status :  In Progress
Customer submitted at 2008-06-04 12:03:11

I\'m in the process of booking a Noregian cruise. There are two of us. How can we be billed separately. I realize I have to put 500 down upon booking but I need for my friend to be billed for her half and I will pay my part minus the 500 down. How will you insure separate billing? Also I would like a name and number of somebody that I can talk to in case I have any questions about the booking. I will not be able to book this trip without having someone to contact in case of questions that arise.


InquiryId :  40089  InquiryType :  Dreamtrips  DateAndTime :  2008-06-04 12:38:22  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-05 10:13:54

The Dreamtrip dates are as advertised...they can\\\'t be changed.
Customer submitted at 2008-06-04 12:38:22

Are we restricted to the dates mentioned on the Dream Trips ? For example, can we change the dates for the Niagara Falls Dream Trip to August 4-6 ?


InquiryId :  40091  InquiryType :  DreamTrips Cards  DateAndTime :  2008-06-04 13:29:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 04:28:10

Hi,
Please reconfirm your mailing address . Didn\\\'t you receive the dreamtrip card ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 13:29:55

How do we pursue this?


InquiryId :  40093  InquiryType :  Dot Com Site  DateAndTime :  2008-06-04 13:39:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 01:01:10

Hi,
Is it an air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 13:39:40

member says there was two trips booked on her site, for france, and disneyland, but neither one show up in her bookings, please assist.


InquiryId :  40095  InquiryType :  Reactivation  DateAndTime :  2008-06-04 13:43:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 04:28:40

Hi,
Please submit the reactivation form through the dot biz site or call our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 13:43:12

I would like to reactivate my account. Please let me know what I need to do. Thanks.


InquiryId :  40096  InquiryType :  Reactivation  DateAndTime :  2008-06-04 13:43:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 04:29:20

Hi,
Please submit the reactivation form through the dot biz site or call our customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 13:43:27

I would like to reactivate my account. Please let me know what I need to do. Thanks.


InquiryId :  40098  InquiryType :  Flight  DateAndTime :  2008-06-04 14:03:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 21:01:08

Hi,
Please go to the dot com site and use the metasearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 14:03:46

I wish to travel to Cape Town, South Africa around Dec 14, returning around Jan 3. I am prepared to go via Europe. Could you please help with the lowest cost flight.


InquiryId :  40101  InquiryType :  Billing  DateAndTime :  2008-06-04 14:58:03  Status :  Replied and Resolved
Replied By at 2008-06-05 11:21:17

I have downgraded your account to Dreamtrips only. Your ID number is 913399. I have submitted a request to have your Dreamtrip card sent out to you which may take 7 to 10 business days. I have reset your password and URL. If you have forgotten your password and URL, you will need to call customer service at 972-985-5740 to obtain those. Thank You
Customer submitted at 2008-06-04 14:58:03

Hello, I need to stop my auto ship at this time for the llc keeping dream trips active. I do not have my customer ID available how do i go about this. I will also need my dreamtrips ID and password re-set. please tell me how to proceed


InquiryId :  40103  InquiryType :  New Reservation  DateAndTime :  2008-06-04 15:56:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 04:33:32

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 15:56:17

Need assistance booking air/hotel


InquiryId :  40109  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-04 16:43:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-07 15:42:03

Hi,
Please give your member id as well so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 13:39:43

the url i am using is s&ptravel.worldventures.com; i have also tried : s&ptravel.worlsventures.biz; it gives me an oops message
Replied By Aruna A at 2008-06-05 04:34:44

Hi,
Please let us know the url that you are using .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 16:43:30

the person who created my website can log in from their computer. i seem to be having trouble logging in with my computer. what am i doing wrong, or how do i check if my cookies is enabled?


InquiryId :  40116  InquiryType :  Flight  DateAndTime :  2008-06-04 18:13:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 21:13:05

Hi,
The search doesn\\\'t have to be given again . It takes your initial search and checks accordingly to it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 18:13:59

When choosing a WV flight option result that routes you to nwa.com for booking direct, you must begin the flight search from scratch once you hit the nwa site. Is there any way for the specific flight option chosen from the WV search results to auto-populate out at nwa.com, so that the customer does not have to re-execute the search?


InquiryId :  40119  InquiryType :  Magazines  DateAndTime :  2008-06-04 18:36:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 17:03:50

Hi,
Please login to your dot biz site and go to My profile and change the address there .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 18:36:00

Hi there, signed my step-daughter up and gave the address in chicago where she was going to be living. just found out that they are not going to be renting that place, so please change the address for her! This address, goes to her mom and her mail can be forwarded until she finds a place: Whitney Kelce #937862 6580 S. Heritage Place West Englewood, Co. 80111 Thank you!


InquiryId :  40121  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-06-04 18:40:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 17:04:20

Hi,
Login to your .biz and click on Marketing at the top of the page, on the drop down menu click Marketing Assets, accept the disclaimer and the next page will display available products including business cards. Please go there to order business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 18:40:18

What does it take to get the proper business cards?


InquiryId :  40123  InquiryType :  Travel Commissions  DateAndTime :  2008-06-04 18:55:38  Status :  Replied and Resolved
Replied By Angela H at 2008-06-05 07:08:32

Dear Vickie, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Because of this there currently is not a way to see what your commissions will be before they are received. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-04 18:55:38

How do we know what our commission will be?


InquiryId :  40126  InquiryType :  Existing Reservation  DateAndTime :  2008-06-04 19:45:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 21:04:33

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-04 19:45:43

I made reservations May 9th at Monte Carlo resort & Casino for June 16 departing June 19th. I need to cancil these reservations because we decided to go to San Diego. Please let me know when they are canceled so I can look for a place in San diego. The way I read the cancellation policy is we have up to 48 hours before arrival date to cancel. The reservation # is 1EP440FW and is under Randy or Veronica Dille.


InquiryId :  40135  InquiryType :  Travel Commissions  DateAndTime :  2008-06-05 03:37:55  Status :  Replied and Resolved
Replied By Angela H at 2008-06-05 06:18:17

Dear Jack, I will need your ID number to look up your bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-05 03:37:55

In my .com site I have some travel commissions I have not been paid for. Can you please check into this and let me know? Thank you


InquiryId :  40146  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-05 05:41:07  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-06-05 10:13:26

Hello Dennis, Per your request, your account has been cancelled and your monthly billing has been stopped. Thank You! WV
Customer submitted at 2008-06-05 05:41:07

Please remove me as an active member of World Ventures. I have too many other commitments. I cannot get into Back Office to make these changes. Please call me to verify this termination. Dennis Lesinsky 213-509-6063


InquiryId :  40152  InquiryType :  Refunds  DateAndTime :  2008-06-05 07:28:35  Status :  Replied and Resolved
Replied By William J at 2008-06-05 10:30:40

Submitted request for refund of 399.99. Please call in if you have any further questions.
Customer submitted at 2008-06-05 07:28:35

Member requesting membership refunded in the amount of 493.93, member called to cancel account but no documents show when this was done, but was done before May 30.


InquiryId :  40160  InquiryType :  Dreamtrips  DateAndTime :  2008-06-05 09:25:12  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-05 10:39:19

Yes, you would need to get a passport for the Baja Dreamtrip, since you would be leaving the US.
Customer submitted at 2008-06-05 09:25:12

Do I need a passport for the Baja Dreamtrip?


InquiryId :  40161  InquiryType :  Reactivation  DateAndTime :  2008-06-05 09:43:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 17:26:27

Hi,
Please resubmit the reactivation form through your dot biz site .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 09:43:55

In response to a mail I received re: credit card decline, I have a new card. Still VISA. #4217661414123778. Exp 06/12 Sec# 669. Could you activate this ASAP because I would like to book a couple of trips today before fares get higher. Thank you so much and sorry for the confusion. Shar


InquiryId :  40162  InquiryType :  Existing Reservation  DateAndTime :  2008-06-05 09:46:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 21:14:56

Hi,
Please contact the airline directly and refer the confirmation number and they will resend the itinerary details .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 09:46:06

Been waiting for a reply on an itinerary. It\'s taking too long so I will not be accepting the WV offer. I will making my arrangements directly with the airline. Do not process my intinerary booked through WV. Thank you. GRP2103RU914


InquiryId :  40164  InquiryType :  Travel Commissions  DateAndTime :  2008-06-05 10:34:09  Status :  Replied and Resolved
Replied By Angela H at 2008-06-06 05:41:47

Dear Camille, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Also, I have already located two of your bookings for Walter Cannon and they are scheduled for payment at the end of next week. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-05 10:34:09

I do not see travel commissions pending in my back office. Please contact me preferably by phone. Thank you.


InquiryId :  40166  InquiryType :  Existing Reservation  DateAndTime :  2008-06-05 11:10:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 21:15:21

Hi,
Please contact the airlnes directly if it is an air reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 11:10:54

checking on trip


InquiryId :  40173  InquiryType :  Magazines  DateAndTime :  2008-06-05 12:46:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 17:41:09

Hi,
Please let us know the url and the login details that you are using .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 12:46:08

Has been a long time since I have joined. Don\'t know how to get into my back office. Nothing works anymore. Please call me Linda


InquiryId :  40181  InquiryType :  New Reservation  DateAndTime :  2008-06-05 13:46:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 17:44:05

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 13:46:05

When we click on dreamtrips \"Book Trip\" and a price appears to be charged to my credit card, is this the total or do the port charges and fees get added to this? Also, I tried live chat and submitted the question but the box went away right after I clicked send... My distributor downline experienced the same thing.


InquiryId :  40187  InquiryType :  Existing Reservation  DateAndTime :  2008-06-05 14:43:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 21:17:00

Hi,
Please contact the airlines directly to get the itinerary details and eticket .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 14:43:43

I\'m trying to get my e-ticket online...how do I get it??? I have not received my email giving me ticking info.We depart tomorrow AM


InquiryId :  40188  InquiryType :  New Reservation  DateAndTime :  2008-06-05 14:46:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 17:45:04

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 14:46:08

Looking for trip from San Francisco, Ca (sfo) to Los Cabos, Baja Mexico (sjd) for 4 people to the Riu Santa Fe all-inclusive for dates from 8/28/08 � 9/1/08. It isn\'t coming up on our site, but I\'m finding it on all the others. What are the prices and options?


InquiryId :  40190  InquiryType :  Hotel  DateAndTime :  2008-06-05 15:06:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-05 21:17:37

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 15:06:03

Need to cancel a hotel reservaiotn. Grp02140485a. Res # 1EP440FW. name is Randy or Veronica Dille Res dat June 16 to 19. I did this last night and have go no response. Phone 623-340-5593


InquiryId :  40199  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-05 17:56:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-07 15:48:50

Hi,
You cannot download the powersearch toolbar at the moment. Our technical team is working on it and you will get an enhanced and a better toolbar shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 17:56:59

where can i download this toolbar?


InquiryId :  40209  InquiryType :  Magazines  DateAndTime :  2008-06-05 20:44:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-07 15:52:54

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-05 20:44:53

I\'m new LTC. I try to go on the tutory part and the exam for ltc. It\'s not running. What can i do to take the ltc exam ?


InquiryId :  40220  InquiryType :  Existing Reservation  DateAndTime :  2008-06-06 04:45:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 10:57:49

Hi,
Please let us know the url and the member id so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 04:45:07

I am a worldventures Rep and when I put my web address in patti.carlson.worldventures.com I get this persons address - Patricia McQueray Why is this happening?


InquiryId :  40221  InquiryType :  Magazines  DateAndTime :  2008-06-06 04:59:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:00:23

Hi,
We have checked your site surfnsandtravel.worldventures.com and it shows both quick search and metasearch tab . Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 11:27:36

Go tO www.surfnsandtravel.worldventures.com I don\'t see quick search on my site. Thanks
Replied By Aruna A at 2008-06-07 16:40:33

Hi,
It will show quicksearch . Please search through it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 04:59:23

Mycomputer screen does not show metasearch at bottom to select flights. How do I set my computer?


InquiryId :  40235  InquiryType :  Existing Reservation  DateAndTime :  2008-06-06 08:41:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 10:58:11

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 08:41:35

I just made a reservation at a Vagabond Inn in a wrong city. How do I cancel this? Confirmation Number 39957913 for Mendes, was to be in Modesto no Merced CA


InquiryId :  40237  InquiryType :  Existing Reservation  DateAndTime :  2008-06-06 09:11:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 10:59:05

Hi,
If it is an air reservation , please contact the airlines directly to make addition .

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 09:11:55

I would like to add one more person to my reservation. Do i have to pay another $100 deposit to add one more person? If so, I have another credit card I would like to use.


InquiryId :  40239  InquiryType :  Group Reservation  DateAndTime :  2008-06-06 09:30:37  Status :  Replied and Resolved
Customer submitted at 2008-06-06 09:30:37

Hi. I have a group of 7 who want to book a trip together for the next year. Do we have to pay everything upfront or can we make arrangements to put a down payment and make payments there after. thank you


InquiryId :  40241  InquiryType :  Events  DateAndTime :  2008-06-06 09:56:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-07 15:34:43

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 09:56:42

mbr says she has called in several times to get someone to give her info about the cruise LTC in Aug.


InquiryId :  40247  InquiryType :  New Reservation  DateAndTime :  2008-06-06 11:15:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 09:49:40

Hi,
Please go to vacations tab and you can submit for air ,hotel and car together .

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 11:15:56

How do I add car and hotel rentals to my airline purchase? I have not done the airfare reservation yet because I did not see an option to add car and hotel after I looked up a flight. Please advise.


InquiryId :  40251  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-06 12:56:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 09:51:02

Hi,
It is not available currently . Our technical team is working on it and will be available soon with enhanced features .

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 12:56:02

The Powersearch tool bar doesn\'t display on my travel website. What do I need to do to make that available?


InquiryId :  40256  InquiryType :  Existing Reservation  DateAndTime :  2008-06-06 14:17:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 11:01:20

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 14:17:13

I need to know how to register online as my cruise has been payed in full for 6610648


InquiryId :  40271  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-06 19:01:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 10:28:24

Hi,
Would you like to cancel your membership? Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 19:01:16

I need to Cancel MY affiliation with WV. It was supposed to be done 3 months ago! I would like a refund for the las three months that were not cancelled or refunded:!


InquiryId :  40273  InquiryType :  Reactivation  DateAndTime :  2008-06-06 19:07:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 10:29:40

Hi,
May I know the problem that you are facing when you are trying to acces the website ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-06 19:07:31

Why am I having problem accessing my Back Office?


InquiryId :  40276  InquiryType :  Dreamtrips  DateAndTime :  2008-06-06 21:19:42  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-09 05:36:34

I sent your question, your name, phone and email address to the agent working this Orlando Mini Dreamtrip. Her name is Belinda. If you need her in the meantime, her email address is: b.negrotto@worldventures.com
Customer submitted at 2008-06-06 21:19:42

Does the Orlando Mini-dreamtrip include tickets to Disneyworld? And if it doesn\'t can we as a Dreamtrips member receive a discount of some sort on tickets while attending that dreamtrip? FYI: The Dreamtrip in question is the 4day 3night Disneyworld Mini-dreamtrip @ embassy suites on Oct 9th thru Oct 12th.


InquiryId :  40282  InquiryType :  Existing Reservation  DateAndTime :  2008-06-07 04:40:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 11:02:38

Hi,
Please enable all popups as the vendor site will open in another window when you click on book direct .

Thank You
WorldVentures Team

Customer submitted at 2008-06-07 04:40:18

when i hit book direct nothing happens


InquiryId :  40286  InquiryType :  Hotel  DateAndTime :  2008-06-07 06:38:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 11:03:03

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-07 06:38:31

I need to cancel a hotel reservation/get refund made through VAX. I have double booked a client!!!!


InquiryId :  40288  InquiryType :  Existing Reservation  DateAndTime :  2008-06-07 06:55:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 11:03:31

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-07 06:55:14

I have a cruise reservation with you #23090943 for Sept 25-28 on Disney Cruise. I would like to pay the balance due. Could you tell where and how can I do that ??


InquiryId :  40295  InquiryType :  New Reservation  DateAndTime :  2008-06-07 08:44:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-07 16:44:10

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-07 08:44:40

Trying to book for the Jamiacan Trip June 26 but am unable to log in. I became a member This year and this is my first trip. I need help to see that this is convenient and possible. Please contact asap Thank you. Gwen


InquiryId :  40297  InquiryType :  New Reservation  DateAndTime :  2008-06-07 09:51:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-07 16:45:15

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-07 09:51:30

I\'m having problems finding the correct package for Las Vegas for two people. I need round trip flights from Austin, tx to las vegas, nv. For two people with two rooms. They want the hotel on the strip and at least a 4 start hotel. The leave time needs to be in the morning after 8:00 and before 12:00 noon. The return needs to be after 3:00 p.m. and arrive before 7:30 p.m. No american airline flights.


InquiryId :  40304  InquiryType :  Group Reservation  DateAndTime :  2008-06-07 13:00:14  Status :  Replied and Resolved
Customer submitted at 2008-06-07 13:00:14

hi, my name is james binkley I need help. My church is going on a group trip to cookeville Tn. in Sept. We will need 15 rooms. I need A phone number of someone who can help me with this for the first time. Thanks, JAMES P.S Im a worldventures member


InquiryId :  40310  InquiryType :  Events  DateAndTime :  2008-06-07 15:05:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-07 16:11:31

Hi,
Let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-06-07 15:05:38

call me


InquiryId :  40311  InquiryType :  Existing Reservation  DateAndTime :  2008-06-07 16:11:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 11:04:42

Hi,
Please contact airlines directly and they will send you the confirmation email with the itinerary details .

Thank You
WorldVentures Team

Customer submitted at 2008-06-07 16:11:15

Hi, I Booked a flight for my Dad and would like a complete itinerary e-mailed to me including the trip ID number.


InquiryId :  40312  InquiryType :  Existing Reservation  DateAndTime :  2008-06-07 16:22:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 11:05:38

Hi,
Please contact the airlines directly and they will send you the confirmation email along with the itinerary details and the fare .

Thank You
WorldVentures Team

Customer submitted at 2008-06-07 16:22:42

I requested a complete itinerary; also please include the cost of the trip which should be $304.00 as well because this info was not included in the itinerary which I received.


InquiryId :  40333  InquiryType :  Dot Com Site  DateAndTime :  2008-06-08 07:44:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 10:48:47

Hi,
Please let us know the new url and we will update it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-08 07:44:05

I want to change my URL for my World Ventures website and it appears that it has been under construction for a while and I am unable to change it. What can I do to updte my info?


InquiryId :  40344  InquiryType :  Group Reservation  DateAndTime :  2008-06-08 11:08:42  Status :  Replied and Resolved
Customer submitted at 2008-06-08 11:08:42

Good afternoon! I have a question that I have been advised by my sponsor to address to Rob Baker, the head of travel. It is to do with upgraded service for a group I have that are considering Tuscany for a group of 20 couples in 2009. If Mr. Baker could call me on my mobile 760 519 3227 I would appreciate it. Thank you! Geraldine


InquiryId :  40347  InquiryType :  Flight  DateAndTime :  2008-06-08 13:16:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 20:05:36

Hi,
The fares displayed are already discounted and lowest . There are no further discounts .

Thank You
WorldVentures Team

Customer submitted at 2008-06-08 13:16:34

I am curious if there are any student discounts available. And what ages you consider for that discount if it is available?


InquiryId :  40349  InquiryType :  Billing  DateAndTime :  2008-06-08 13:48:46  Status :  Replied and Resolved
Replied By Terri E at 2008-06-09 05:18:56

Paul, your account has been cancelled. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-06-08 13:48:46

I want to cancel my membership, what do i need to do?


InquiryId :  40350  InquiryType :  New Reservation  DateAndTime :  2008-06-08 13:54:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:07:49

Hi,
We request you to send an email to travel@worldventures.com or initiate livechat with the travel department and a travel agent will assist you regarding the car rental queries .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 13:53:21

This inquiry is 2nd time,(PLEASE KNOW THERE IS MORE THAN ONE QUESTION/NEED answerS TO EACH) still need reply.: 1) If I go to my WV website & book a car rental online w/my credit card, will there be a charge/fee for lengthen or shorten need of car? 2) If the rental agency I want is there, but not specific location I want, is the price good at my local/can I ask them to honor it & still book thru my WV site? 3) What if my agency is not listed (what may I do?) 4)Is it possible for a much quicker reply, I understand it was Sunday & perhaps time zone differences, but if I recall, my inquiry was about 2pm PST, answer was 8pm. I just see submit, nothing about \"copy of Chat\"
Replied By Aruna A at 2008-06-08 19:51:41

Hi,
When you end the chat , there is a prompt that asks you if want to have the copy of the chat . Please check .

Thank You
WorldVentures Team

Customer submitted at 2008-06-08 13:54:50

When/How long til recieve "Live Chat" info requested? It's been @ 45minutes & I don't know where to find the reply. I had replys from previous ?'s & I don't know how I accessed them or how to review them. Can they be saved-replys or are they auto delete after 1st view? I would prefer to recieve "Live Chat" in my e-mail, since it really is not live chat. is that possible? If so, : Travel4FunGuy@gmail.com Thank you! Have awesome week. The Travel 4 Fun Guy!!!


InquiryId :  40351  InquiryType :  Billing  DateAndTime :  2008-06-08 14:30:44  Status :  Replied and Resolved
Replied By Terri E at 2008-06-09 05:28:56

Diane, thanks for your inquiry. Your account has been deactivated. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-06-08 14:30:44

I am a WorldVenture member and I would like tocancel my membership because I am not active now and cannot afford to keep giving every month. Please e-mail me at deddailey@aol.com The one you had on record is diane.dailey@verizon.net. I don\'t have that anymore. Thank you


InquiryId :  40354  InquiryType :  New Reservation  DateAndTime :  2008-06-08 15:21:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 19:59:45

Hi,
We have forwarded the request to the concerned department and it will be checked . Thank you for your feedback .

Thank You
WorldVentures Team

Customer submitted at 2008-06-08 15:21:41

Website improvement: Can\'t just put in the word Jamaica and have it figure out what airport to send me to. Must first go goto orbitz and get airport name, then come back to this site to search. This feedback page says customer phone is optional...then next to the field it says phone number is required.... Need better qa/qc on website.


InquiryId :  40355  InquiryType :  Existing Reservation  DateAndTime :  2008-06-08 15:24:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 20:13:11

Hi,
Thank you for your feedback . Our technical team will surely look into it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-08 15:24:37

Website improvement: Used the feedback form. Submitted the form. Not sure the transaction was submitted as it gave no comfirmation page. Just routed me back to the feedback page... (Sorry, I\'m a IT manager and would like to see this product be superior to others on the web...thanks for taking my suggestions.)


InquiryId :  40356  InquiryType :  New Reservation  DateAndTime :  2008-06-08 15:25:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-08 20:00:26

Hi,
We have forwarded the request to the concerned department and it will be checked . Thank you for your feedback .

Thank You
WorldVentures Team

Customer submitted at 2008-06-08 15:25:05

Website improvement: Can\'t just put in the word Jamaica and have it figure out what airport to send me to. Must first go goto orbitz and get airport name, then come back to this site to search. This feedback page says customer phone is optional...then next to the field it says phone number is required.... Need better qa/qc on website.


InquiryId :  40358  InquiryType :  Billing  DateAndTime :  2008-06-08 17:01:29  Status :  Replied and Resolved
Replied By Terri E at 2008-06-09 05:59:52

Debbie, thanks for your inquiry, Please contact Client Services@ 972 805 9600. Thanks
Customer submitted at 2008-06-08 17:01:29

How do I go about to change an account number on a debt card


InquiryId :  40363  InquiryType :  Existing Reservation  DateAndTime :  2008-06-08 17:30:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 20:08:18

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-08 17:30:46

Attempted to book a flight from LAX to Tehran. Noresult. Custamer has previous ticket with Luthansa from LAX to Tehran. Please explain?


InquiryId :  40370  InquiryType :  New Reservation  DateAndTime :  2008-06-09 04:10:20  Status :  Replied and Resolved
Replied By David S at 2008-06-09 05:29:44

yes you do
Customer submitted at 2008-06-09 04:10:20

military dicounts for booking of cruises


InquiryId :  40371  InquiryType :  New Reservation  DateAndTime :  2008-06-09 04:11:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:12:49

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 04:11:08

military dicounts for booking of cruises


InquiryId :  40379  InquiryType :  New Reservation  DateAndTime :  2008-06-09 06:19:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:23:31

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 06:19:25

I am trying to book a ticket from MSP to STO on aug 28th to aug 31st this year. Nothing happens when I submit the meta search?


InquiryId :  40380  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-09 06:25:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:27:48

Hi,
Please give the city name and it will take automatically or you can give a google search with the city name .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 06:25:56

How does one know the proper airport 3 letters? My site won\'t take the city... it doesn\'t recognize any...


InquiryId :  40383  InquiryType :  New Reservation  DateAndTime :  2008-06-09 07:08:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:28:46

Hi,
Please search through the dot com site to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 07:08:55

I have a person interested in traveling to Aspen in December. How can I get rates for their specific travel dates?


InquiryId :  40391  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-09 09:13:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:32:17

Hi,
Powersearch toolbar is not available at the moment. Our technical team is working on it and it will come up shortly with enhanced features .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 09:13:56

can you please show me where i can find the powersearch toolbar?


InquiryId :  40392  InquiryType :  Existing Reservation  DateAndTime :  2008-06-09 09:36:28  Status :  Replied and Resolved
Replied By Angela H at 2008-06-10 07:08:59

Dear Kyle, I will need you to fax me the email confirmation for this booking along with Deborah\\\'s ID number to make sure she receives commission for this booking. My fax number is 972-767-4382. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-09 09:36:28

I was intending to go through Deborah Stewart as my travel consultant, but when I went to the website I was provided it gave me the wrong person. I did not realize that the name of the travel consultant was incorrect until after I had confirmed my reservation. I would like to have my reservation go through Deborah Stewart (deborahstewart.worldventures.com) since that is the name I entered to go to the website and not Deborah Albers. Any assistance would be appreciated. Thank you.


InquiryId :  40410  InquiryType :  New Reservation  DateAndTime :  2008-06-09 12:55:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:52:23

Hi,
Our technical team is checking on it and will be rectified soon. Meanwhile for booking, please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 12:55:44

Hi I have a question about a listing posted on the website. Grand Coco Bay in Riviera Maya is listed at $798.40 per person (398.40 hotel + 400 for airfare), but when I click on the hotel price, only two options come up: 867.88 and 902.50 for the hotel prices. There is no option for 398.40 as listed. What is the true price?


InquiryId :  40417  InquiryType :  New Reservation  DateAndTime :  2008-06-09 13:33:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:58:06

Hi,
You can book directly with them and get a travel agent discount .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 13:33:12

Hi, If someone wants to book a tour in Scotland and it\'s not offered on our web-site, how do we do this? Here\'s the site: http://tours.ricksteves.com/tours08/product.cfm/rurl/code/SCT08/


InquiryId :  40420  InquiryType :  Dot Com Site  DateAndTime :  2008-06-09 13:35:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 18:59:40

Hi,
Please register for the conceirge service to get the number .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 13:35:30

Where is the Concierge #?


InquiryId :  40429  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-09 16:24:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 16:52:45

Hi,
The url has been updated . Please check your sites crystaldreams.worldventures.biz and crystaldreams.worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 08:13:00

Sorry about that, I didn\'t see this until today. my member ID is 927073. Thank you again.
Replied By Aruna A at 2008-06-10 20:25:48

Hi,
Please let us know your member id as well .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 13:59:16

Thank you so much. The new URL I would like is crystaldreams Thank you again, please let me know if I need to do anything else.
Replied By Aruna A at 2008-06-09 19:25:38

Hi,
Please let us know the new url and we will update it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 16:24:20

I have attempted to log into my back office to change my URL for the last month and a half and each time I get the same message: "We have temporarily disabled password change and Website URL updates to be able to do minor server maintenance. These two options will be available shortly. Thank You for your patience and understanding". Is there another way to update my URL or is there an ETA at this time? Thank you


InquiryId :  40431  InquiryType :  Hotel  DateAndTime :  2008-06-09 16:37:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 20:20:14

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 16:37:17

Hi, I need a hotel room for 2, 2 double beds 5/11 check out 5/13. I could not get any type of response on my site.


InquiryId :  40432  InquiryType :  Existing Reservation  DateAndTime :  2008-06-09 16:39:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 20:21:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 16:39:39

I forgot to mention it is for Meadowbrook,IL. I got a price from the Hyatt for a 4 star for 75.00 from the other person who is also staying. This is for my husband and a work associate.


InquiryId :  40434  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-09 16:52:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 19:35:32

Hi,
Please go to Control Panel and click on Add and Remove programs and remove the powersearch toolbar .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 16:52:17

How do I UNINSTALL the Powersearch Toolbar? It creates multiple tabs across the top and takes forever to load internet explorer. Also the only way I can access: My Itinerary|GROUP TRAVEL| My Shopping Cart|Refer My Website| CUSTOMER SUPPORT | Login is by going to the \"contact us\" button. How do I access all the information relating to travel without having to get in the \"help\" area of my LTC login site?


InquiryId :  40436  InquiryType :  Group Reservation  DateAndTime :  2008-06-09 16:53:21  Status :  Replied and Resolved
Customer submitted at 2008-06-09 16:53:21

Trying to book a group of 20-30 to Atlantis and need to know some details, Thanks


InquiryId :  40439  InquiryType :  New Reservation  DateAndTime :  2008-06-09 17:22:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 19:40:37

Hi,
Please delete temporary internet files and cookies and try again . Meanwhile, our technical team is also checking on it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 17:22:52

Why can I not get any packages to Athens, Greece from Houston? I come up with no prices using MetaSearch.


InquiryId :  40442  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-09 17:49:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 19:41:59

Hi,
Powersearch toolbar is not available for download at the moment . Our technical team is working on it and the toolbar will be up shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 17:49:11

how do I download powersearch toolbar?


InquiryId :  40443  InquiryType :  Existing Reservation  DateAndTime :  2008-06-09 18:18:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-09 20:22:40

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 18:18:12

I booked a hotel this evening at the Hilton Garden Inn in Columbus, OH at the airport. I received an email, however, it\'s being displayed in html code. Can you please provide me with another email for my hotel reservation at dee.wells@comcast.net which I can print and use when I check-in? Thanks


InquiryId :  40446  InquiryType :  Magazines  DateAndTime :  2008-06-09 19:52:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 19:56:05

Hi,
Please contact the airlines directly and they will resend .

Thank You
WorldVentures Team

Customer submitted at 2008-06-09 19:52:33

I have not received flight schedule for July 3rd to Ft. Lauderdle, Fl. And returning on the July 7th to Baltimore,MD. Please send schedule to my email.


InquiryId :  40455  InquiryType :  Flight  DateAndTime :  2008-06-10 03:59:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 21:14:49

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 03:59:09

I was trying to do a META search for a flight to MZT. I waited for the 2 minute period and then I clicked on the link and it took me to a page that said Webpage cannot be found. HTTP 404. said that I needed to contact help desk Thanks for any assistance you can give me


InquiryId :  40457  InquiryType :  Magazines  DateAndTime :  2008-06-10 05:06:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 17:55:09

Hi,
Please login to your dot biz site and submit the refund form .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 05:06:43

Member did not recieve Voyager package with the purchase of the PSP and would like a refund for the month of May.


InquiryId :  40463  InquiryType :  Existing Reservation  DateAndTime :  2008-06-10 07:04:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 21:15:16

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 07:04:17

I wanted to know more about your Queen Mary Getaway - is this a cruise? also I was trying to email Deidra Walker? I am interested in your Queen Mary Getaway for my anniversary which is Nov 25th. Please contact me by phone or email with details. Thanks Ethel Hall


InquiryId :  40464  InquiryType :  Existing Reservation  DateAndTime :  2008-06-10 07:15:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 21:15:51

Hi,
Please contact our customer support number at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 07:15:13

Can I speak to someone


InquiryId :  40466  InquiryType :  Existing Reservation  DateAndTime :  2008-06-10 07:17:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 21:20:04

Hi,
Please contact customer support at 972 805 9600.

Thank you
Worldventures Team .

Customer submitted at 2008-06-10 07:17:44

Can I speak to someone


InquiryId :  40478  InquiryType :  New Reservation  DateAndTime :  2008-06-10 10:13:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 20:18:59

Hi,
Please check again today . It should be working .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 10:13:25

it will not let me select hotel for my trip


InquiryId :  40481  InquiryType :  Flight  DateAndTime :  2008-06-10 10:31:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 21:20:30

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 10:31:37

why is the searching so slow and it get\'s stuck at 71%


InquiryId :  40486  InquiryType :  New Reservation  DateAndTime :  2008-06-10 12:20:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 20:26:52

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 12:20:34

I need to book vacation for friend to Rio. That city is not listed as a destination on Metasearch. To whom do I speak in order to book travel to more exotic locations?


InquiryId :  40500  InquiryType :  Magazines  DateAndTime :  2008-06-10 14:08:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 20:37:07

Hi,
Please go to the dot com site and use the search to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 14:08:53

I need to purchase a ticket from LAS - BWI on Jun 24 needs to arrive before 6pm and departing BWI before 10 am.


InquiryId :  40507  InquiryType :  Video Training  DateAndTime :  2008-06-10 15:08:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 20:46:53

Hi,
It will done within 24 hours depending upon the payment verification .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 15:08:01

How long does it take to get your info to log in.I registered as a rep and the dream package $399.


InquiryId :  40511  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-10 15:36:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 20:48:13

Hi,
It is not available at the moment . But our technical team is working on it and the toolbar will be available with enhanced features .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 15:36:25

How do I get this toolbar


InquiryId :  40512  InquiryType :  General Questions  DateAndTime :  2008-06-10 16:20:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 19:54:16

Hi,
Please let us know the query . Did you call up our office and speak to Karen ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 16:20:02

Lorena Oxner #894171 - She wanted to let someone know she did the call survey on KarenH approx. 7:13 p.m. and thinks she hit 1 (for lowest) but meant to hit 5 (for highest) level of service. She is redoing survey just wanted to make sure someone knew Karen did a good job.


InquiryId :  40517  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-10 17:43:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 20:54:53

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 17:43:28

I keep getting an error message when I try and sign in. It says error found on page


InquiryId :  40518  InquiryType :  New Reservation  DateAndTime :  2008-06-10 17:50:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 16:38:55

Hi,
Have a nice day !

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 04:40:20

Thanks Aruna A. I allowed popups last night and then was able to book the flights. What a dummy I am sometimes! Pat
Replied By Aruna A at 2008-06-10 20:56:11

Hi,
No , you don\'t have to be a member . Please delete temporary internet files and cookies and try again

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 17:50:32

I'm trying to book 4 RT tkts from MSP-MCO on 6/17 - 6/24 and when I hit the flights only continue button it takes me back to the home page. Do I have to be a member or something to book on this site?


InquiryId :  40520  InquiryType :  Magazines  DateAndTime :  2008-06-10 18:17:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 20:57:38

Hi,
Please login to your dot biz site and submit the reactivation form or call our customer support at 972 805 9600. All the past dues will be charged .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 18:17:18

I was signed up with worldventures for a while, and my membership lapsed due to never having time to work with it and not in my budget. I now have a new job, more money and more time. How much would it cost me to reinstate?


InquiryId :  40524  InquiryType :  Group Reservation  DateAndTime :  2008-06-10 20:29:04  Status :  Replied and Resolved
Customer submitted at 2008-06-10 20:29:04

This is my first booking and I need help booking a group of eight people. two are seinors.


InquiryId :  40525  InquiryType :  Flight  DateAndTime :  2008-06-10 20:45:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-10 21:24:47

Hi ,
Please delete temporary internet files and cookies and try again .

Thank you
WorldVentures Team .

Customer submitted at 2008-06-10 20:45:14

I am trying to book a multi stop air ticket for a client and nothing is showing up on the mega search. When I click the \'click her if nothing happens\' button, it goes to a \'webpage not found\' page. I am actually having a lot of problems with this website and it is not very user friendly. I believe this will hinder sales tremendously. At present I do not feel comfortable sending clients there by themselves. Thanks for you help.


InquiryId :  40527  InquiryType :  Flight  DateAndTime :  2008-06-10 21:52:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 18:17:55

Hi,
Please contact airlines directly to reconfirm your flight .

Thank You
WorldVentures Team

Customer submitted at 2008-06-10 21:52:45

I need to be able to check my flight itinerary. Please let me know how to do so. Thanks


InquiryId :  40535  InquiryType :  Magazines  DateAndTime :  2008-06-11 04:02:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 16:39:41

Hi,
Please let us know your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 04:02:25

My name is Makeda Robinson I paid for the double packet $399 and cant seem to log in .The page is up www.makeda.worldventures.com.Am I gonna get email confirmation?


InquiryId :  40547  InquiryType :  Existing Reservation  DateAndTime :  2008-06-11 06:17:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 18:19:11

Hi,
Login to your .biz and click on Marketing at the top of the page, on the drop down menu click Marketing Assets, accept the disclaimer and the next page will display available products including business cards .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 06:17:47

Im trying to get business cards but not sure how and shopping cart link is not working.


InquiryId :  40555  InquiryType :  New Reservation  DateAndTime :  2008-06-11 08:56:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 17:03:41

Hi,
When you select a flight, another window will open which will be the vendor site . Please enable all popups to book .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 08:56:54

Hi, I am trying to book a flight on my website but for some reason when I select a flight it will not let me go on and confirm it.


InquiryId :  40559  InquiryType :  Magazines  DateAndTime :  2008-06-11 09:47:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 16:09:11

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 09:47:20

Member would like to know when to expect her sucess from home mags ordered on the 30 May.


InquiryId :  40560  InquiryType :  Magazines  DateAndTime :  2008-06-11 09:49:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 16:09:55

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 09:49:15

Member ordered success from home mag on May 30, would like a status on order since it is still pending in bo.


InquiryId :  40566  InquiryType :  Travel Commissions  DateAndTime :  2008-06-11 12:30:29  Status :  Replied and Resolved
Replied By Josh Teague at 2008-06-11 12:32:02

The Booking for all travel should show up in your back office when the new system rolls out. it is scheduled to roll out early next month. Thanks WV cust service
Customer submitted at 2008-06-11 12:30:29

Hello, Two rooms were booked on my site for the Hilton Torrey Pines in La Jolla for August 22, 2008 for two nights. Reservation was booked under Stephen Brooks. Could you tell me when that booking will show up in my back office? Thank you, Janice Brooks Travel Mohr, LLC


InquiryId :  40573  InquiryType :  New Reservation  DateAndTime :  2008-06-11 13:49:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 17:28:03

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 13:49:47

Can I purchase tickets for the Super Ferry?


InquiryId :  40575  InquiryType :  Magazines  DateAndTime :  2008-06-11 14:12:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 18:04:22

Hi,
Please reconfirm your member id and SSN and the mailing address and will give you all the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 14:12:53

I am a member of world ventures and I have not loged on a quiet some time, I do not remeber my pass word or Id could you please help me with with this. Summer Neibert


InquiryId :  40576  InquiryType :  Dot Com Site  DateAndTime :  2008-06-11 14:20:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 18:04:37

Hi,
Please give your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 14:20:22

My full name is not on my travel site. It just says Jane O. Please change to Jane O\'Toole


InquiryId :  40580  InquiryType :  New Reservation  DateAndTime :  2008-06-11 15:18:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 18:06:00

Hi,
Livechat is available 24 hours a day . Please try to initiate again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 15:18:18

What time do you guys go home? I tried to chat at 7 PM central and no one could help me.


InquiryId :  40582  InquiryType :  Magazines  DateAndTime :  2008-06-11 15:35:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 16:03:09

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 14:37:15

HELLO EVERYONE, This is Dolly Pratt from the Philippines I moved here just 2 years ago, and I have a Beach resort here in Boracay Island , in the Philippines. I am referred by Renee Williams of Hawaii, my next door nieghbour and my Best friend. She is one of your Sales Rep. Could it be possible to have a web presence in the Philippines? let me know Dolly Pratt Blue mango inn, Boracay Island, Philippines www.bluemangonn.com my cell +639062028086
Replied By Aruna A at 2008-06-11 18:06:41

Hi,
You need to be referred by a person who is already a member with Worldventures.

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 15:35:05

hi Sis , Great site love it, as of now I cannot sign in I don't have any dough so as soon as I have my credit card I will sign in very nice, are you fully booked?


InquiryId :  40587  InquiryType :  Hotel  DateAndTime :  2008-06-11 17:09:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 18:20:16

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 17:09:54

I\'m going to Phoenix in July and would like to know how to reserve a room at the tumbleweed hotel in Carefree, Az. I can\'t bring that hotel up on powersearch and would like to know how to include that, to handle the flight, car and hotel. I\'m very new at this and need a little help. There are 4 of us going 7-10-08 and returning 7-13-08 Thanks for your help.


InquiryId :  40591  InquiryType :  Existing Reservation  DateAndTime :  2008-06-11 17:50:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 18:20:37

Hi,
Is it an air or a non air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 17:50:56

no email was sent for confirmation Thank-you


InquiryId :  40592  InquiryType :  Existing Reservation  DateAndTime :  2008-06-11 17:51:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-11 18:21:03

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 17:51:56

Could you please re-send a confirmation for a reservation I made for the Lowe\'s Ventana Hotel in Tuscon, AZ in Sept? I accidently deleted. The reservation is under the name of: Lisa Proctor Thanks, Lisa Proctor


InquiryId :  40594  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-11 18:29:25  Status :  Replied and Resolved
Customer submitted at 2008-06-11 18:29:25

Looking for Disney World Land & Sea Package, but having trouble finding.


InquiryId :  40596  InquiryType :  Existing Reservation  DateAndTime :  2008-06-11 18:47:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 20:59:42

Hi,
Is it an air or a non air reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 18:47:29

I\'M TRYING TO CONFIRM THIS RESERVATION


InquiryId :  40598  InquiryType :  Existing Reservation  DateAndTime :  2008-06-11 18:57:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 21:03:01

Hi,
Please contact airlines directly if it is an air reservation . If it is a non air reservation , please initiate livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 18:57:37

I an trying to confirm a reservation.


InquiryId :  40600  InquiryType :  New Reservation  DateAndTime :  2008-06-11 19:43:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 19:12:18

Hi,
The livechat is working. Please try to initiate livechat again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-11 19:43:45

I have been trying to access Livechat since 7 pm and constantly receive a message that no one is available to help me now. I got an e-mail that Travel is available 24-7. What is going on. I need to book tickets today.


InquiryId :  40601  InquiryType :  Existing Reservation  DateAndTime :  2008-06-12 00:21:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 21:08:32

Hi,
Did you call the airlines directly ? Sometimes airline asks for the credit card copy .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 00:21:40

I used this yesterday to book a flight to OKC from LGW. The person that I talked to that booked it said that they needed a copy of my passports and credit card. Do they always ask for that? My husband tried to email the person who asked for this and it said the email wasnt real. Not sure where to go after that.


InquiryId :  40604  InquiryType :  Existing Reservation  DateAndTime :  2008-06-12 03:24:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 21:13:33

Hi,
Please go to your dot com site and submit the group request form and someone will get back to you with the quote .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 03:24:54

Hi! I\'m looking for information on a trip for approximately 50 persons to Branson, MO in July/August of 2009. Do you handle such trips?


InquiryId :  40607  InquiryType :  New Reservation  DateAndTime :  2008-06-12 03:56:37  Status :  Replied and Resolved
Customer submitted at 2008-06-12 03:56:37

I wanted to hold my reservation for 2 days before I pay. Can I do it without a live person?


InquiryId :  40611  InquiryType :  Flight  DateAndTime :  2008-06-12 04:33:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 21:15:00

Hi,
Please contact the airlines and refer your airline confirmation number and not worldventures one and they will assist you in changing .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 04:33:18

need to change flight asap and the airlines said that i had to talk to worldventures. please call me asap


InquiryId :  40613  InquiryType :  Existing Reservation  DateAndTime :  2008-06-12 05:22:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 21:15:33

Hi,
Please contact United Airlines directly and they will assist you in confirming the trip .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 05:22:28

I have heard that TED has been cancelling flights out of Denver. I would like to verify that my trip is still set up. Thank you.


InquiryId :  40620  InquiryType :  DreamTrips Cards  DateAndTime :  2008-06-12 08:21:45  Status :  Replied and Resolved
Replied By David S at 2008-06-13 04:06:02

your card will be process today
Customer submitted at 2008-06-13 02:43:47

Mailing Address is: 1717 Daisy Lane Norman, OK 73071 Thanks Verna McNabb
Replied By Aruna A at 2008-06-12 19:45:49

Hi,
Our technical team is checking on it. For the dreamtrip card,please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 08:21:45

When viewing the dreamtrip for 8/29 to Puerta Viarta, when you click on the dream trip, it links to an Orlando dreamtrip. Also, what is the dreamtrip card - I've not received one.


InquiryId :  40622  InquiryType :  Dot Com Site  DateAndTime :  2008-06-12 08:40:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 18:22:45

Hi,
Please let us know your member id and the url that you are using .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 08:40:07

The website will not pull @ all ... keep getting and error that says \" no agent associated with this website!


InquiryId :  40623  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-12 08:46:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 18:06:47

Hi,
Please let us know the url and the member id so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 08:46:13

Member can\'t get the website to come up @ all & has only had the site a month & all her customers are coming back to her complaining.


InquiryId :  40627  InquiryType :  New Reservation  DateAndTime :  2008-06-12 09:46:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 17:50:30

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 09:46:27

Can you give me a price for the Four Seasons in Costa Rica Nov 4-14,suite. What would my commission be back on that ? Please let me know. Thank you, Paula


InquiryId :  40630  InquiryType :  Reactivation  DateAndTime :  2008-06-12 10:58:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 17:54:33

Hi,
Please let us know your member id and the url that you are using . Also confirm your SSN and we will send you the password .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 10:58:46

Hi: I changed e-mail accounts a while ago and cannnot log onto systems or retrieve information. What do I need to do to ensure that I can access my account? I lost my password and cannot get into any of my sites because I cannot get directions on how to access. Karol


InquiryId :  40648  InquiryType :  Existing Reservation  DateAndTime :  2008-06-12 15:48:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 21:12:45

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 15:48:23

Jenny Newman #915619 - John Newman called and wanted to speak w/Charaz. Said he spoke w/Heather from travel earlier about cancelling a trip and was told it was nonrefundable. He then called Fun Jet and was told to contact Charaz at WV as he is the one who sent email about the trip. He wants to cancel and wants a refund. Wants to be called about this.


InquiryId :  40655  InquiryType :  New Reservation  DateAndTime :  2008-06-12 18:51:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 19:49:18

Hi,
Our technical team is working on it and will be rectified soon . Meanwhile , please initiate livechat with the travel department for further assitance .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 18:51:42

I am trying to book a car and it keeps saying that there is an error on the page.


InquiryId :  40656  InquiryType :  Reactivation  DateAndTime :  2008-06-12 19:05:31  Status :  Replied and Resolved
Replied By William J at 2008-06-16 13:43:48

You will need to call in to 972-805-6000 for further info.
Customer submitted at 2008-06-12 19:05:31

I am interested in signing up and would like to discuss first.


InquiryId :  40659  InquiryType :  Existing Reservation  DateAndTime :  2008-06-12 20:37:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-12 21:16:40

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-12 20:37:53

hello i am trying to register online at royal caribbean for my cruise whichleaves on sunday june 15 08 but cannot acces my reservation . please help


InquiryId :  40671  InquiryType :  Flight  DateAndTime :  2008-06-13 07:38:32  Status :  Replied and Resolved
Replied By Josh Teague at 2008-06-13 10:01:50

The easiest place to find airport codes is doing a simple google search for airport codes. here is a great link for all the airport codes http://www.airportcodes.org/ Thanks WV Corp Cust service
Customer submitted at 2008-06-13 07:38:32

I need to find airport codes to find flights - where can I find a list of codes? Thank you


InquiryId :  40672  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-06-13 07:38:54  Status :  Replied and Resolved
Replied By Kristie H at 2008-06-16 04:47:07

Thank you for your interest in our company. We will submit this information to upper management. We will contact you should we need your services. Thanks, WorldVentures Compliance Department
Replied By Kristie H at 2008-06-16 04:46:27

Thank you for your interest in our company. We will submit this information to upper management. We will contact you should we need your services. Thanks, WorldVentures Compliance Department
Customer submitted at 2008-06-13 07:38:54

Hello, I hope your well. I came across your website and I am interested in speaking with you about some advertising opportunities between Adpepper and your website. Adpepper Media is one of the largest international online advertising networks with over 18 offices spanning across Europe to the US with an in-house sales team of 85 people. We represent over 100 websites in the US and over 1,000 websites internationally. I would be interested in speaking with you about travel targeted campaigns on your site. I would also like to discuss one of our new products that would bring many advantages to your website. Co-registration is extremely easy tool to implement. It\'s a banner code that gets inserted on your registration page that in no way is intrusive to your users signing up, we\'ve made it user friendly to avoid an unpleasant experience. We have many high paying travel co-reg campaigns. Given that you accept a large number of fields (first name / last name / etc) you would be a good fit for the program. If you would like, I would love to speak to you further about starting a partnership on a campaign by campaign basis and answer any questions you have regarding Adpepper. I look forward to hearing from you. Kind Regards, Leslie Dean


InquiryId :  40674  InquiryType :  Magazines  DateAndTime :  2008-06-13 07:42:32  Status :  Replied and Resolved
Replied By David S at 2008-06-14 06:34:01

I would have to remote on your system to remove it . When you have time call 972-805-9600 ask for tech support Dave Scott
Customer submitted at 2008-06-13 07:42:32

HOw can I remove the power search tool bar from my computer???


InquiryId :  40678  InquiryType :  New Reservation  DateAndTime :  2008-06-13 08:07:04  Status :  Replied and Resolved
Customer submitted at 2008-06-13 08:07:04

I am trying to book a hotel online. I\'m wondering if I can use a Marriot gift card to pay for my room. It appears that by using WorldVentures I need to pay with my credit card, and that it deducts the charge immediately. Let me know if you can help. Thank you.


InquiryId :  40682  InquiryType :  Existing Reservation  DateAndTime :  2008-06-13 09:09:49  Status :  In Progress
Customer submitted at 2008-06-13 09:09:49

I have filled out the car rental information from the start page but do not see the search button to get options.


InquiryId :  40683  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-13 09:24:04  Status :  Replied and Resolved
Customer submitted at 2008-06-13 09:24:04

I am looking for a Church history site tour for 2009. Can you suggest something or somewhere? with a group or individual is fine


InquiryId :  40686  InquiryType :  New Reservation  DateAndTime :  2008-06-13 09:40:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-02 20:29:52

Hi,
Please go to your dot com site and click on one way button and give the search .

Thank You
WorldVentures Team

Customer submitted at 2008-06-13 09:40:23

How do you book one-way air trips?


InquiryId :  40691  InquiryType :  Flight  DateAndTime :  2008-06-13 10:50:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:19:23

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-13 10:50:04

What would be the charge if any, if i decided to return from my vacation through a different city airport??


InquiryId :  40702  InquiryType :  Commissions  DateAndTime :  2008-06-13 16:06:36  Status :  Replied and Resolved
Customer submitted at 2008-06-13 16:06:36

Hello, I am interested in purchasing the $350.00 associate package, but I have a question concerning the compensation plan, if I become a associate member but want to focus on enrolling people in the dream membership package, what is the commission for that and when would I start being able to learn commissions. Thank You, Brian Miller


InquiryId :  40718  InquiryType :  Travel Commissions  DateAndTime :  2008-06-14 04:52:01  Status :  Replied and Resolved
Replied By Angela H at 2008-06-17 05:01:44

Dear Kyle, There currently is not a way to check on these. Our technical department is working on this and they will be upgrading the .com site which will take care of this problem. Sincerely, Client Services
Customer submitted at 2008-06-16 14:54:33

So, am I able to check on these somewhere? And if so where?
Replied By Angela H at 2008-06-16 05:08:49

Dear Kyle, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-14 04:52:01

We have personally booked two trips on my .com site. Neither time has it showed when I click on the "bookings on my website" link. Are we doing something wrong?


InquiryId :  40729  InquiryType :  Existing Reservation  DateAndTime :  2008-06-14 08:36:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:21:40

Hi,
Please use the dot com site to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-14 08:36:17

Customer needs flight Schedule for Terrance Jackson


InquiryId :  40731  InquiryType :  Magazines  DateAndTime :  2008-06-14 09:59:38  Status :  Replied and Resolved
Customer submitted at 2008-06-14 09:59:38

Can a spa package be substituted for the golf package on the July Las Vegas Dream trip?


InquiryId :  40739  InquiryType :  General Questions  DateAndTime :  2008-06-14 14:17:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 18:03:02

Hi,
Please reconfirm your email address .

Thank You
WorldVentures Team

Customer submitted at 2008-06-14 14:17:30

#939062 - Mark Hestrin/Oak Anesthesia - Never received welcome letter. Would like one sent.


InquiryId :  40741  InquiryType :  Existing Reservation  DateAndTime :  2008-06-14 14:44:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:22:47

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-14 14:44:44

Tried to buy AA ticket to GSO, but would not allow selection. I did all the click here and send to\'s. Please call so I can purchase. Thanks, Sandy Schaumburg


InquiryId :  40745  InquiryType :  Magazines  DateAndTime :  2008-06-14 15:24:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 20:18:00

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-14 15:24:10

I need to know if there is a discounted rate at the Lawrence Welk resort for LTC\'s. How do I go about getting this information??


InquiryId :  40755  InquiryType :  Existing Reservation  DateAndTime :  2008-06-15 06:17:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:32:59

Hi,
Our technical team is checking on it and soon it will be updated .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 06:17:43

I booked a trip to cancun on jayjenbove.worldventures.com on 6/14/08. Trip ID 781660198019. When will it show up on their website for them to check on commission?


InquiryId :  40763  InquiryType :  Magazines  DateAndTime :  2008-06-15 10:00:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 20:46:33

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 10:00:43

Why can I not down load and or print a copy of the rep. agreement form.


InquiryId :  40764  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-15 10:08:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 23:33:53

Hi,
Please try to search again . It has been fixed.

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 10:08:27

when i try to find a car rental only from reno to sacramento, 6/19-6/25 I get an error messag?


InquiryId :  40766  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-15 10:28:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 20:48:34

Hi,
Our technical team is already working on it and will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 10:28:52

Is there any way you can make the car rental screen reservation page any bigger? It\'s too small to confirm if any of the information is correct. Thanks.


InquiryId :  40768  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-15 10:43:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 20:53:21

Hi,
Please let us know your url and the login details that you are trying to use .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 10:43:18

I\'m new and I can not log in to ltc


InquiryId :  40770  InquiryType :  Existing Reservation  DateAndTime :  2008-06-15 13:42:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:35:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 13:42:12

I booked a trip for family members but did not receive an email with the confirmation. Tracking ID is GRPZZ214401C Oceanfront deluxe room at Turtle Bay resort from July 24-30. I don\'t see the itinerary check, could I get another email confirming this is booked.


InquiryId :  40774  InquiryType :  Existing Reservation  DateAndTime :  2008-06-15 14:10:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:35:19

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 14:10:33

i was trying to book a flight + hotel pckg and it booted me out and now the price is way higher it was supposed 2 b $678.48 Please advise. Ronee


InquiryId :  40779  InquiryType :  Magazines  DateAndTime :  2008-06-15 15:40:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:02:58

Hi,
Please go to the travel site and submit the group travel request form and someone will get back to you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 15:40:52

I have a church group that wants to get a price from Dallas to Ethiopia leaving August 18th and returning on tbe 26th. They don\'t need a place to stay coz they stay wherever. Thanks


InquiryId :  40781  InquiryType :  New Reservation  DateAndTime :  2008-06-15 16:18:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:03:32

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 16:18:08

I have a new client that would like to travel to Rocky Point (Puerto Penasco) this upcoming weekend June 20th and checking out June 23rd. I was able to locate a resort but they would like to know if we can assist them with rental of a private home.


InquiryId :  40786  InquiryType :  Existing Reservation  DateAndTime :  2008-06-15 18:28:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:36:37

Hi,
Please contact WCT at 1-888-254-0637 .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 18:28:48

please cancel our reservations for Laramie WY Howard Johnsons - Confirmation # WTC840208902 Thankyou


InquiryId :  40790  InquiryType :  Hotel  DateAndTime :  2008-06-15 20:01:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-15 21:38:51

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 20:01:54

need a quote for hotel fira palace barcelona. 2 adults non smoking checking in 7/14-16 and again in 7/28 out 7/30.


InquiryId :  40792  InquiryType :  New Reservation  DateAndTime :  2008-06-15 22:19:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 17:00:06

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-15 22:19:05

Las vegas to wichtia ks for my brother Kenny Dobbs. Allegiant has an airline here in wichita that flies back and forth to vegas 2 times a day. When I do an inquiry it doesn\'t even come up. Could u assist. The flight can be only 98.00


InquiryId :  40798  InquiryType :  Travel Commissions  DateAndTime :  2008-06-16 05:06:16  Status :  Replied and Resolved
Customer submitted at 2008-06-16 05:06:16

When will I receive travel commission from bookings. My status on a commission from January has not changed.


InquiryId :  40799  InquiryType :  Magazines  DateAndTime :  2008-06-16 05:41:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 18:00:08

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 05:41:00

I work for the US government and get a government rate at most hotels. Does your site offer that option when making a reservation.


InquiryId :  40809  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-16 07:28:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 16:23:23

Hi,
Please specify the problem faced while using powersearch so that we can check it out .Also, it is recommended to use IE as the site works best with Internet explorer .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 07:28:50

member having problems using powersearch, states he has a mac, but used internet exp to access after told mac not compatible.Member can login to back office ok.


InquiryId :  40817  InquiryType :  Existing Reservation  DateAndTime :  2008-06-16 09:00:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 20:16:01

Hi,
Please contact the airlines directly and get it updated .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 09:00:21

Please change address for ticket arrival to 16583 N.W. 83rd Place Miami Lakes , Florida 33016


InquiryId :  40819  InquiryType :  Flight  DateAndTime :  2008-06-16 09:35:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 20:16:34

Hi,
Please go to the search result page and you can find the link for advanced search and you can submit there .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 09:35:39

How can you book first class tickets?


InquiryId :  40825  InquiryType :  Flight  DateAndTime :  2008-06-16 10:32:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 20:27:52

Hi,
Please go to the dot com site and use the metasearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 10:32:55

hello im looking for a flight to las vegas from ontario ca. leaving aug 29 coming back aug 31 2 persons. i heard of flights going for 89dollars round trip. can we see if there is something close to that.


InquiryId :  40826  InquiryType :  Flight  DateAndTime :  2008-06-16 10:34:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 20:31:41

Hi,
Which airport do you want to check ? Is it the Los Angeles airport ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 10:34:13

i have a hard time getting on flight info because i dont know the code for lax airport i tried everything


InquiryId :  40830  InquiryType :  New Reservation  DateAndTime :  2008-06-16 11:13:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 18:31:19

Hi,
What kind of errors ? Can you please give the link of the error page and also let us know the problems you are facing with the dot com site .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 11:13:32

Attempting to check hotel rates, but the website is coming up with errors and unable to navigate


InquiryId :  40841  InquiryType :  Magazines  DateAndTime :  2008-06-16 13:07:37  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-06-17 11:21:03

Hello Darlene, Can you please provide your member ID #? Thank You! WV
Customer submitted at 2008-06-16 13:07:37

Member signed up with PSP and has not rec\'d materials monthly since purchase. Member would like a credit for past months.


InquiryId :  40843  InquiryType :  Events  DateAndTime :  2008-06-16 13:24:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 18:54:11

Hi,
Please login to your dot biz site and go to Events link and then select the Meetings from the drop down menu and check there .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 13:24:21

Let us know about a meeting in Des Moines, Iowa Friday June 20th. Thanks!


InquiryId :  40844  InquiryType :  Flight  DateAndTime :  2008-06-16 13:50:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 20:35:50

Hi,
Our technical team is checking on it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 13:50:48

I can not pull up any flights to El Salvador..


InquiryId :  40846  InquiryType :  Flight  DateAndTime :  2008-06-16 14:08:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 20:38:05

Hi,
Yes, livechat is available . Please try to initiate livechat again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 14:08:46

Is anyone there for live chat?


InquiryId :  40847  InquiryType :  Travel Commissions  DateAndTime :  2008-06-16 14:15:29  Status :  In Progress
Customer submitted at 2008-06-16 14:15:29

To Whom It May Concern: My booking did not include information regarding sleeping arrangement choices. I booked the Resort Suite at Vino Bello Resort. Confirmation number: WCT871763270. I don\'t know if this includes one king size bed or two double beds. I need to make sure it includes two doubles because four people will be present. Thank you so much for your assistance in this matter! -Kayla Sharp


InquiryId :  40851  InquiryType :  Travel Commissions  DateAndTime :  2008-06-16 15:38:06  Status :  Replied and Resolved
Replied By Angela H at 2008-06-17 05:10:14

Dear Kim, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-16 15:38:06

My husband has booked travel through my website in the last 30 days however I do not see any travel booked or commissions. Could you please tell me what is going on and how I will get commissions for these bookings...


InquiryId :  40853  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-16 16:18:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 18:59:23

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 16:18:24

I do not remember my passwords for my business. I noticed that I was billed on my credit card for 39.94. I was supposed to be on freeze.. I need to cancel.. What do I do..?


InquiryId :  40858  InquiryType :  Existing Reservation  DateAndTime :  2008-06-16 16:50:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 20:38:33

Hi,
What is the problem that you are facing when you are trying to access livechat ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 16:50:57

im having trouble getting on the livechat


InquiryId :  40860  InquiryType :  Hotel  DateAndTime :  2008-06-16 16:52:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 20:38:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 16:52:17

I need a hotel room near Horizons at Orlando, located at 7000 Grand Horizons Blvd in Orlando, for one night, Monday June 23, 2008.


InquiryId :  40861  InquiryType :  Dreamtrips  DateAndTime :  2008-06-16 16:54:50  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-17 05:12:39

The price of the Mike Conway cruise is: Inside cabin.....350.43 per person Outside cabin....403.99 per person Call me when yolu have some time and we\\\'ll walk thru the viewing process together. My name is Larry, and my phone number is 972-985-6893. I am here from 8 AM until 5 PM Central time Monday to Friday.
Customer submitted at 2008-06-16 16:54:50

I sign-in and then click: Dream Trips 4 Day & 3 Night Mike Conway Leadership Carnival Cruise... to see the price, but it says that I still need to sign-in to see my member price. I am a dream trip member. What do I need to do to see my member price please, Thank You, Gary


InquiryId :  40868  InquiryType :  New Reservation  DateAndTime :  2008-06-16 18:35:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-16 19:02:25

Hi,
Did you book reservation already or do you need assistance with the booking ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 18:35:25

I am an LTC member and very dissapointed at the service. I have left messages as I need information on travel for myself and my sisters, but no one calls back. How am I supposed to sell the products if I cannot rely on the service.


InquiryId :  40869  InquiryType :  Dreamtrips  DateAndTime :  2008-06-16 18:49:33  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-17 06:04:20

We have an Egypt Dreamtrip scheduled for September 2008. We are still building trips for this year, and already in the planning stages for 2009...where we hope to have over 200 Dreamtrips. If you have suggestions for a particular place, you can email your suggestions to: g.merz@worldventures.com
Customer submitted at 2008-06-16 18:49:33

Looking at your site. What, if anything, do you have in Africa, Egypt, Amazon and South Pacific??? These are our \"Dare to Dream\" destinations for 2009.......


InquiryId :  40870  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-16 18:52:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 17:04:42

Hi,
The powersearch toolbar is not available on the website currently . Our technical team is working on it and will be available soon with enhanced features .

Thank You
WorldVentures Team

Customer submitted at 2008-06-16 18:52:26

where do I find the powersearch toolbar download?


InquiryId :  40884  InquiryType :  Existing Reservation  DateAndTime :  2008-06-17 05:40:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 22:58:21

Hi,
Please contact the airlines directly and they will send you the etickets .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 05:40:44

I am looking for my e-tickets for a trip leaving Nashville, tn tomorrow. The trip id number is 767685846786. Please send me an email at david300@bellsouth.net because this is a trip for my husband and he is at work. The name on the tickets is David Westcott


InquiryId :  40885  InquiryType :  Hotel  DateAndTime :  2008-06-17 05:52:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 22:42:23

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 05:52:08

I\'m looking at staying at the the Stratosphere in Las Vegas Sept 11th - sept 14th 2008. The price quote is: Thur=$55, Fri=$110, Sat=$120 when I get on Hotels.com it is: Thur=$41, Fri=$78, Sat=$86 I thought we were guaranteed to be cheaper?


InquiryId :  40886  InquiryType :  DreamTrips Cards  DateAndTime :  2008-06-17 05:54:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 18:30:43

Hi,
Please let us know your member id and the url that you are using with the login details , so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 05:54:35

just signed up for dreamtrip membership only went to my page and could not bring it up--why/


InquiryId :  40890  InquiryType :  New Reservation  DateAndTime :  2008-06-17 07:29:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 19:29:31

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 07:29:42

I am searching for options for renting a beach house/cottage in Florida/Alabama that accepts pets. I cannot find a way to do this. HELP?


InquiryId :  40899  InquiryType :  Existing Reservation  DateAndTime :  2008-06-17 09:35:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 22:42:36

Hi,
Please contact the airlines directly to reconfirm .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 09:35:38

What is my current flight information? Trip ID: 668983737067


InquiryId :  40901  InquiryType :  Commissions  DateAndTime :  2008-06-17 09:52:01  Status :  Replied and Resolved
Replied By Angela H at 2008-06-17 11:51:54

Dear Frances, I will need the passenger names and dates of travel to locate this commission for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-17 09:52:01

member says a trip that was booked in march, the commission is still not showing up in her back office for a booking of a cruise she did in March.


InquiryId :  40906  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-17 11:14:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 16:43:53

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 07:36:42

but what do we do to get the same fare that is being offered by Disney Cruise line.. how does worldventures match the price??
Replied By Aruna A at 2008-06-17 20:28:15

Hi,
You can contact the cruise directly and book as a travel agent , but no commissions will be paid as it is not booked on the website .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 11:14:53

What if we find a lower price else where ie directly with the cruise line what do we do to get the booking at the better price


InquiryId :  40907  InquiryType :  Existing Reservation  DateAndTime :  2008-06-17 11:25:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 22:57:58

Hi,
Please call our membership cancellation department at 972 805 9954 and specify the product you want to cancel . We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 11:25:47

I would like to know how I can get into good standing with my membership. I would like to eliminate the dreamtrip at this time. I would only be able to handle the $20.00 for the month at this time.


InquiryId :  40908  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-17 11:31:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 20:29:30

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 11:31:01

How do we get vacation spots added to the list. San Juan Puerto Rico Huatulco Mexico Manzanillo Mexico


InquiryId :  40911  InquiryType :  Flight  DateAndTime :  2008-06-17 12:29:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 22:57:58

Hi,
Please visit the dot com site and use the metasearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 12:29:34

r there any non-stop flights from islip,N.Y. to Tampa,FL.


InquiryId :  40912  InquiryType :  Travel Commissions  DateAndTime :  2008-06-17 12:30:47  Status :  Replied and Resolved
Replied By Angela H at 2008-06-19 06:05:57

Dear Linda, They still will not appear in the .com site, but the statement from the vendor will have your ID number for the bookings that were done off your site. This is how we will know to pay the commissions out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-19 04:09:49

The bookings in question have been done after Feb. From your message I am understanding that they should be there...correct?
Replied By Angela H at 2008-06-18 05:04:47

Dear Linda, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-17 12:30:47

I logged into my login via .com site to see what bookings have been made from my site and none are appearing. I booked a hotel for a Fast Start that I attended in May and then also a flight reservation for a July flight isn't showing. Why is this? Also, do I have to reach a certain status prior to receiving commissions on bookings done on my site? I am aware that air travel is not a commissioned item...but shouldn't that still show on my login of bookings?


InquiryId :  40914  InquiryType :  Travel Commissions  DateAndTime :  2008-06-17 12:31:32  Status :  Replied and Resolved
Customer submitted at 2008-06-17 12:31:32

I logged into my login via .com site to see what bookings have been made from my site and none are appearing. I booked a hotel for a Fast Start that I attended in May and then also a flight reservation for a July flight isn\'t showing. Why is this? Also, do I have to reach a certain status prior to receiving commissions on bookings done on my site? I am aware that air travel is not a commissioned item...but shouldn\'t that still show on my login of bookings?


InquiryId :  40918  InquiryType :  Magazines  DateAndTime :  2008-06-17 12:46:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 20:34:50

Hi,
We have forwarded this problem to the concerned department and will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 12:46:51

ARE you kidding me? I just joined World Ventures as an LTC and I put through my first Car Rental online. THE FONT IS SO SMALL not only online but in the print out of the reservation infomration that I CANT EVEN SEE IT!!!!!!!!!!!!!!!! How am I supposed to sell this service with this ridiculous layout????????? I\'m very upset about this. DO SOMETHING!!!!!! We\'re supposed to be appealing to Retirees with this product???????? Give me a break here people what\'s with the teeny tiny font?????????????????


InquiryId :  40919  InquiryType :  Flight  DateAndTime :  2008-06-17 12:51:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 23:14:57

Hi,
Please initiate livechat with the travel department and any travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 12:51:02

got disconnected about an hour ago from Hang, I think his name was. He was going to book a trip.


InquiryId :  40932  InquiryType :  Existing Reservation  DateAndTime :  2008-06-17 15:35:11  Status :  Replied and Resolved
Replied By Josh Teague at 2008-06-18 09:39:44

I forwarded your information to our travel department
Replied By Josh Teague at 2008-06-18 09:36:53

I forwarded your information to our travel department
Customer submitted at 2008-06-17 15:35:11

I am trying to reach one of your booking agents. How can I get her email address? I would am looking for info about working with your agency but need to speak to some directly. If I cant get the agent I want, I would be happy to speak to anyone who can help get me started in working with your company. Here name and employee # is: Rhoda 933361 Thanks, Tara 788-749-6652 Tinka007@aol.com


InquiryId :  40933  InquiryType :  Magazines  DateAndTime :  2008-06-17 15:54:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 20:45:21

Hi,
It will show up if it is booked through metasearch . Please initiate livechat with the travel department and reconfirm your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 15:54:36

It\'s been approximately 5 days since a rental vehicle and then a flight/hotel have been booked on my site. Two different transactions,nothing is showing up on site, reference my commissions. The transactions are not being confirmed. How much time does it take to list on my website.


InquiryId :  40943  InquiryType :  Existing Reservation  DateAndTime :  2008-06-17 17:13:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 23:16:47

Hi,
For air reservations, there are no commissions .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 17:13:39

I made a reservation, not realizing I didn\'t login onto my worldventures website when making the airfare reservation. I manually input the reservation into my website,but is that too late to do so and will i receive any commissions for this booking?


InquiryId :  40947  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-17 17:20:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 18:24:00

Hi,
We have forwarded this problem to the concerned department and our technical team is checking on it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 17:20:21

3928683 - Patricia Tom - When first go to .biz site Option 1 video is not working (she\'s not the first tonight to tell me this). Also Option 3 video is talking in double voice.


InquiryId :  40948  InquiryType :  New Reservation  DateAndTime :  2008-06-17 17:38:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-17 20:54:28

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-17 17:38:15

I\'m trying to book 2 rooms and am having trouble booking more than one room online.


InquiryId :  40965  InquiryType :  Existing Reservation  DateAndTime :  2008-06-18 04:31:07  Status :  Replied and Resolved
Customer submitted at 2008-06-18 04:31:07

Our plans were to stay in St George UTAH on June 13-14, 2008 but the reservation was made for St George, SOUTH CAROLINA. The Days Inn hotel staff suggested we stay across the street when we asked them to honor our reservation and room rate of 46.00. Their rate was 59.00. I negotiated a rate of 49.00 for both nights. All of this occurred upon our arrival at 11 pm. Mistakes happen, but should be avoided at all cost.


InquiryId :  40967  InquiryType :  Video Training  DateAndTime :  2008-06-18 05:19:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 18:01:54

Hi,
Our technical team is checking on it and trying to rectify it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 05:19:52

Need to be able to view the training, so i can study the progra and services.


InquiryId :  40970  InquiryType :  Existing Reservation  DateAndTime :  2008-06-18 05:29:09  Status :  Replied and Resolved
Replied By Josh Teague at 2008-06-18 09:32:36

The IATA # is located in your back office under the LTC menu. It will say print LTC Letter adn the information is in the letter. Thanks in advance WV Corp Cust Service
Customer submitted at 2008-06-18 05:29:09

MY NAME IS TOM ROCCIA #939462, I AM CURRENTLY ARRANGING A ROUNDTRIP TO GREENBAY WISCONSIN IN THE FALL FOR A FOOTBALL GAME 3 DAYS/2 NIGHTS, 7 PEOPLE I HAVE OVER 20 YRS EXP IN THE TRAVEL EXPERIENCE, I AM CURRENTLY A HOME BASED AGENT, I WANT TO BOOK THIS THROUGH US,MY QUESTION DO YOU HAVE AN IATA NUMBER?, AND HOW CAN I DO? THKS TOM. MY E-MAIL IS SLIP007@VERIZON.NET


InquiryId :  40971  InquiryType :  Flight  DateAndTime :  2008-06-18 05:33:24  Status :  Replied and Resolved
Replied By Josh Teague at 2008-06-18 09:30:16

There is no booking for any flights within the past 2 weeks for you. You will need to rebook. Thanks WV Corp Cust Service
Customer submitted at 2008-06-18 05:33:24

i set up a flight for a friend and i spoke with somone on the live chat and they said it didnt go though then she was disconected i need to knwo if i was charged or not so i can rebook it.


InquiryId :  40972  InquiryType :  New Reservation  DateAndTime :  2008-06-18 05:37:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 18:08:45

Hi,
Please go to the dot com site and use the metasearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 05:37:47

Looking at booking a trip to Italy ~Sept28-Oct11 Venice,Florence, Naples, Sorrento, Capri, Pompei, Rome. Fly into Venice, depart Rome Coming from DSM, IA


InquiryId :  40978  InquiryType :  Magazines  DateAndTime :  2008-06-18 06:42:11  Status :  Replied and Resolved
Replied By Kristie H at 2008-06-20 05:17:42

Please send the information to compliance@worldventures.com. We will review and give it to right department. Thanks, WorldVentures Compliance Department
Replied By Kristie H at 2008-06-20 05:17:16

Please send the information to compliance@worldventures.com. We will review and give it to right department. Thanks, WorldVentures Compliance Department
Customer submitted at 2008-06-18 06:42:11

Please forward to whom it may concern in advertising. Thank you! I would love to visit with you or at least send you some info. on advertising in our paper. I can have someone come up to meet with you if that would work for you. We do cover the Laramie and Cheyenne area as well as Northern Colo. We do have State wide and Nationwide coverage. I hope to hear back from you and I do THANK YOU VERY MUCH FOR YOUR TIME.


InquiryId :  40984  InquiryType :  Travel Commissions  DateAndTime :  2008-06-18 08:05:02  Status :  Replied and Resolved
Replied By Angela H at 2008-06-18 09:58:39

Dear Kris, Airfare usually does not appear in the back office since it is non-commissionable. Because of this it will take you direct to the vendors site to make these bookings which is why it does not appear. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-18 08:05:02

I recently booked 3 airfares through my website and they have all been traveled but none of them show up on my booked travel.??? Please advise. Thanks


InquiryId :  40985  InquiryType :  Magazines  DateAndTime :  2008-06-18 08:31:06  Status :  Replied and Resolved
Replied By Kat Foster at 2008-06-26 08:55:22

Hello, I have put in a request to get your magazines sent out to you by express mail. They should go out today, june 26th. And you will receive them between 1-3 business days. I do apologize for the latency on this as you should have received them weeks ago. I have physically gave the form to the person in charge of getting these sent out myself. We will get this taken care of for you. If you need further assistance, please don\\\'t hesitate to let us know. Thank you for your patience. Kat Technical Support Agent World Ventures Corp.
Replied By Kat Foster at 2008-06-26 08:55:09

Hello, I have put in a request to get your magazines sent out to you by express mail. They should go out today, june 26th. And you will receive them between 1-3 business days. I do apologize for the latency on this as you should have received them weeks ago. I have physically gave the form to the person in charge of getting these sent out myself. We will get this taken care of for you. If you need further assistance, please don\\\'t hesitate to let us know. Thank you for your patience. Kat Technical Support Agent World Ventures Corp.
Replied By Kat Foster at 2008-06-26 08:55:05

Hello, I have put in a request to get your magazines sent out to you by express mail. They should go out today, june 26th. And you will receive them between 1-3 business days. I do apologize for the latency on this as you should have received them weeks ago. I have physically gave the form to the person in charge of getting these sent out myself. We will get this taken care of for you. If you need further assistance, please don\\\'t hesitate to let us know. Thank you for your patience. Kat Technical Support Agent World Ventures Corp.
Customer submitted at 2008-06-25 03:05:08

order #2000009004 for Success Magazine still not recieved. Business at Home I do not have an order number yet. It does not show up in the dashboard.
Replied By Aruna A at 2008-06-24 18:06:31

Hi,
When did you order business at home magazines ? Please give the order number .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 15:27:31

This is almost a month what is going on? I can't tell my team to order magazines when I don't get them myself. I would like date to recieve magazines both orders.
Replied By Aruna A at 2008-06-23 21:00:07

Hi,
We are checking on the same .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 06:55:14

I also Your Business at Home Magazine-25 Pack ordered but do not see the order in my back office.
Replied By Aruna A at 2008-06-18 19:37:35

Hi,
We have forwarded your request to the concerned department and the magazines will reach you shortly .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 19:01:53

Sucess magazine 249 Carteret Ave, Seaside Heights NJ 08751 You should have been able to see what magazines were ordered by the order number and my address has not changed.
Replied By Aruna A at 2008-06-18 17:42:11

Hi,
May I know the type of magazines order and please reconfirm the mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 08:31:06

order #2000009004 still pending, member would like a status please


InquiryId :  40987  InquiryType :  Group Reservation  DateAndTime :  2008-06-18 08:39:25  Status :  Replied and Resolved
Customer submitted at 2008-06-18 08:39:25

Group of 5 Adults 2 Rooms to include Hotel and Air to: Madrid and Rome round trip back to Miami - Start Date 6/28/08 Return date 7/6/08. Can you help me with this ASAP.


InquiryId :  40991  InquiryType :  New Reservation  DateAndTime :  2008-06-18 09:41:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 18:44:00

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 09:41:28

One of my clients wants to go to from Minneapolis to Akumal and either stay at the Aukumal Beach Resort or The Grand Bahia Principe Akumal All Inclusive Resorts. Akumal beach resort is not pulling up a price and in the prices is transportation included from The Cancun Airport to Akumal resorts? This information is not identified in the desription


InquiryId :  41005  InquiryType :  FAM News  DateAndTime :  2008-06-18 12:03:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 18:50:51

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 12:03:42

Could you tell me what cruise lines will give me travel industry rates? I just called Carnival and they require you to register on their site as a travel agent and then book 5 cruises before they will give you travel industry rates. Is this correct as far as you know? Or is there a way around it?


InquiryId :  41007  InquiryType :  Magazines  DateAndTime :  2008-06-18 13:17:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 19:05:02

Hi,
Please login to your dot biz site and go to LTC link and then select LTC home from the drop down menu .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 13:17:35

you advised the iata number is in the back office,not sure where, you said under Ltcmenu it will say print Ltc letter cannot locate


InquiryId :  41011  InquiryType :  Existing Reservation  DateAndTime :  2008-06-18 13:58:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 19:40:46

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 13:58:29

Hi! I have not received a confirmation email from my booking. My Tracking number is GRP24434UTLC. Can you send me one please.


InquiryId :  41015  InquiryType :  Existing Reservation  DateAndTime :  2008-06-18 14:28:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 19:41:05

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 14:28:11

How do I Cancel membership? Email me at rlbuddy3@aol.com Dianne Thompson


InquiryId :  41016  InquiryType :  Existing Reservation  DateAndTime :  2008-06-18 14:31:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 19:46:01

Hi,
You cannot check the bookings currently on your site. Our team is working on it and will be updating it soon . Meanwhile you can initiate livechat with the travel department and reconfirm your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 14:31:27

My reservation number is GRPN2144441M, but I don\'t see a \"Check Itinerary\" link anywhere so that I can see my booking on this website. Where can I find it?


InquiryId :  41018  InquiryType :  Magazines  DateAndTime :  2008-06-18 14:56:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 19:10:24

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 14:56:34

I chatted with Shiraz on Sat., June 14 about my trip to Amsterdam and London. I have not received any information regarding my trip. Please respond as soon as possible.


InquiryId :  41019  InquiryType :  Billing  DateAndTime :  2008-06-18 15:12:27  Status :  Replied and Resolved
Replied By Karen O at 2008-06-19 06:57:44

We have refunded your credit card for your 2 duplicate psp payments. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-06-19 06:57:26

We have refunded your credit card for your 2 duplicate psp payments. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-06-19 06:57:18

We have refunded your credit card for your 2 duplicate psp payments. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-06-19 06:56:43

We have refunded your credit card for your 2 duplicate psp payments. Please allow 3 business days for this to post to your account.
Customer submitted at 2008-06-18 15:12:27

Member called to cancel her PSP service on 6/18/2008, was also concerned because she had been getting a double billing for this each month since she signed up @ the LAS Vegas Accelleration on 3/18/2008 . Member wants a refund for the months that she had been double billed. * SHe said she had never signed up 2x\'s ...and didn\'t do it in her BO ....but @ Acceleratio & it must have been a billing error.


InquiryId :  41021  InquiryType :  General Questions  DateAndTime :  2008-06-18 16:33:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 17:02:05

Hi,
Please login to your dot biz site and submit the payment update form .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 16:33:16

Veronica Plaza #928250 - Updated cc info but her account is showing inactive even though it looks like she only missed June 16 payment.


InquiryId :  41028  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-18 17:55:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-18 19:15:12

Hi,
It is already known with our team and they are checking on it and will try to rectify as soon as possible .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 17:55:59

My \"Video #1\" does not work STILL! I can view the video everywhere else, except on my dot biz page. I already sent another inquiry and still don\'t have an answer. It hasn\'t worked since I got it and now it is even worse. WHO DO I NEED TO TALK TO ABOUT GETTING THIS TAKEN CARE OF? and for real for once.


InquiryId :  41035  InquiryType :  Dot Com Site  DateAndTime :  2008-06-18 21:29:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 19:39:16

Hi,
Our technical team is working on it to update it on the website and will be available soon .

Thank You
WorldVentures Team

Customer submitted at 2008-06-18 21:29:43

Is there a way to e-mail the .com site or the .biz site to possible clients??


InquiryId :  41036  InquiryType :  Dreamtrips  DateAndTime :  2008-06-18 22:50:09  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-19 05:07:13

Phone customer suervice at 972-805-9600, and they can check your login ID and password for you.
Customer submitted at 2008-06-18 22:50:09

I can;t seem to log on to my dreamtrips website. Please help.


InquiryId :  41042  InquiryType :  Magazines  DateAndTime :  2008-06-19 06:21:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 19:49:42

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 06:21:20

I am trying to contact someone to discontinue being a memeber of the World Ventures. Please contact me so I can discontinue my subscription and stop paying the monthly dues. Thank you. Danny Robbins I want to stop it immediately.


InquiryId :  41049  InquiryType :  Existing Reservation  DateAndTime :  2008-06-19 09:34:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 21:06:23

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 09:34:35

I am looking for a cruise that i saw listed with all the other cruises featuring the singer Al B. Sure. Can you tell me what happenned to that and will it be back?


InquiryId :  41054  InquiryType :  Dreamtrips  DateAndTime :  2008-06-19 11:07:58  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-19 12:43:09

Just left a message on your voicemail. You\\\'ll get that email confirmation in a day or so.
Customer submitted at 2008-06-19 11:07:58

Booked a dreamtrip. Got no confirmation. Where do I find it?


InquiryId :  41057  InquiryType :  Existing Reservation  DateAndTime :  2008-06-19 11:53:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 21:07:33

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 11:53:18

Reservation made online for a hotel for check-in tonight! Hotel doesn\'t have record of reservation. Need to put a rush on reservation so the hotel has it before guests arrive!


InquiryId :  41062  InquiryType :  Commissions  DateAndTime :  2008-06-19 14:29:25  Status :  Replied and Resolved
Replied By Angela H at 2008-06-20 05:44:24

Dear Bonnie, Bookings done from your site should appear immediately after they have been booked. But, due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in the back office, because they are still not filtering into our systems. There is a record of who to pay these commissions out to on the statements we receive from this vendor. If any of these bookings were done before February I will need the passenger names and dates of travel. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-19 14:29:25

How long does it take for bookings to show up that were booked on my site? I have had at least a couple of trips that were booked through my site in the last month and I wanted to see what the commission was going to be.


InquiryId :  41064  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-06-19 14:41:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 16:46:24

Hi,
Please contact support tools at 1866-459-5138 .

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 14:41:07

mbr ordered cards and flip chart 1st o month. He received the flip chart but not the post cards travel party invitations.


InquiryId :  41065  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-06-19 14:41:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 16:47:08

Hi
Please contact support tools at 1866-459-5138 .

Thank you
WorldVentures Team .

Customer submitted at 2008-06-19 14:41:30

mbr ordered cards and flip chart 1st o month. He received the flip chart but not the post cards travel party invitations.


InquiryId :  41068  InquiryType :  New Reservation  DateAndTime :  2008-06-19 14:51:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 19:07:35

Hi,
Please initiate livechat with the travel department or contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 14:51:08

When I tried to book a flight, the website sent me to a page with http://nopromo.wctravel.com. I did not confirm my flight and I need to know if it charged my credit card. I would like a call about this matter, please. 8176482982


InquiryId :  41073  InquiryType :  General Questions  DateAndTime :  2008-06-19 15:41:31  Status :  In Progress
Customer submitted at 2008-06-19 15:41:31

Mrs. Faith Hitchcock would like to joind WV and would like a rep to call here ASAP so she can see how she can get into the business.


InquiryId :  41078  InquiryType :  Flight  DateAndTime :  2008-06-19 16:06:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 21:08:56

Hi,
You should be receiving the confirmation email. If you have not received , please contact the airlines directly or initiate livechat with the travel department .

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 16:06:27

Is there any way to get proof of when we booked a flight, as to avoid the extra fees that have now been established?


InquiryId :  41085  InquiryType :  Existing Reservation  DateAndTime :  2008-06-19 18:12:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 22:01:24

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 18:12:08

I would like to cancel this reservation, but I\'m unable to retrieve my reservation on the hotel\'s web site. Please let me know what I need to do to take care of this cancellation. Thanks! Confirmation #111991485


InquiryId :  41088  InquiryType :  Existing Reservation  DateAndTime :  2008-06-19 18:52:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-19 22:03:48

Hi,
The Airport code is MLM . Please check .

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 18:52:04

WHAT\'S THE AIRPORT NAME OR CODE FOR MORELIA, MICHOACAN, MEXICO. IT SEEMS I CAN NOT MAKE A RESERVATION WITHOUT IT.


InquiryId :  41093  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-06-19 20:49:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 17:11:23

Hi,
Please login to your dot biz site and go to Marketing link and then select Flyers and documents from the drop down menu .

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 20:49:09

I want to make flyers now!!


InquiryId :  41094  InquiryType :  Flight  DateAndTime :  2008-06-19 21:47:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 19:58:17

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-19 21:47:52

Need Non-stop flights from Miami, FL to Paris, France, but only flights with one (1) stop shows in search results. Please HELP!


InquiryId :  41105  InquiryType :  New Reservation  DateAndTime :  2008-06-20 07:20:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 17:17:26

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 07:20:17

how do I book a flight for my minor child to fly alone?


InquiryId :  41107  InquiryType :  Existing Reservation  DateAndTime :  2008-06-20 07:34:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 19:34:40

Hi,
Please contact the airlines directly and they will send you the itinerary .

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 07:34:11

I can not find my travel itinerary. Can you email me a copy?


InquiryId :  41109  InquiryType :  General Questions  DateAndTime :  2008-06-20 07:49:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 18:45:43

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 07:49:18

member purchased MP3 acceleration of Dallas presentation disc and rec\'d thru the mail damaged/cracked would like a replacement please.


InquiryId :  41110  InquiryType :  Dreamtrips  DateAndTime :  2008-06-20 08:08:17  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-24 04:37:00

There are no cruise Dreamtrips out of NY/NJ area that I\\\'m aware of in the near future. However, they are always working on new Dreamtrips behind the scenes that I dn\\\'t know about until they get posted. What you might do is email the director of travel who sets up the Dreamtrips and ask him, or at least suggest something out of that region. His name is Grant, and his email is: g.merz@worldventures.com
Customer submitted at 2008-06-20 08:08:17

Looking to find out if there are any dreamtrips coming up soon preferably cruises out of NY/NJ area. Thanks


InquiryId :  41118  InquiryType :  Existing Reservation  DateAndTime :  2008-06-20 10:10:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 19:39:24

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 10:10:38

I booked airline and hotel package for Vegas July 9-12. Mistakenly booked a non-smoking hotel-Signature MGM. Who knew one of those existed in Vegas! How can I change the hotel? Travelers are Connie Patrick and Cliff Meely. Thanks.


InquiryId :  41120  InquiryType :  Flight  DateAndTime :  2008-06-20 10:21:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 19:39:55

Hi,
Please go to the dot com site and use the metasearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 10:21:47

I want to book tickets for one adult one child 2 yrs old and a 3rd child 11 months. What is the price for the child 11 months


InquiryId :  41128  InquiryType :  Existing Reservation  DateAndTime :  2008-06-20 14:27:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 19:40:28

Hi,
Please check your email for the confirmation from the airlines .

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 14:27:51

I have the flight tonight from LAX to EWR,but I forgot which the flight company is. pls inform me again.


InquiryId :  41129  InquiryType :  Dreamtrips  DateAndTime :  2008-06-20 14:31:02  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-24 04:40:39

The baseball cruise Dreamtrip is being worked by April Devoe. You may email her at: a.devoe@worldventures.com
Customer submitted at 2008-06-20 14:31:02

Why does the Western Caribbean baseball cruise show $199 and when I try to book it I only have options of $552.34 or $999?


InquiryId :  41146  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-20 16:34:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 19:21:18

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 16:34:01

I was wondering if it is possible to book or purchase tickets to amusement parks and tours to add to our shopping cart. Basically create my own dream trip on the booking site.


InquiryId :  41147  InquiryType :  New Reservation  DateAndTime :  2008-06-20 17:10:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 19:21:45

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 17:10:52

Hi, I am trying to book my honeymoon (flight plus hotel package) and I am having a hard time because I can\'t figure out how to select a different flight and a different type of room.


InquiryId :  41149  InquiryType :  Magazines  DateAndTime :  2008-06-20 20:34:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 19:23:20

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-06-20 20:34:41

I would like to cancel my membership. How do I stop automatic withdrawals? Thank you


InquiryId :  41152  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-06-21 02:58:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 19:26:05

Hi,
Please login to your dot biz site and go to Marketing link and then Marketing assets, accept the disclaimer and go to the next page to order business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-06-21 02:58:05

Where do I order business cards at on this site?


InquiryId :  41159  InquiryType :  Existing Reservation  DateAndTime :  2008-06-21 07:50:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 20:10:39

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-21 07:50:00

We are trying to check in here at the hotel and they say we need a voucher? Can you help with this.


InquiryId :  41160  InquiryType :  Reactivation  DateAndTime :  2008-06-21 07:59:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-21 19:30:16

Hi,
They can submit the reactivation form .

Thank You
WorldVentures Team

Customer submitted at 2008-06-21 07:59:07

How can we reactivate someone?


InquiryId :  41163  InquiryType :  Existing Reservation  DateAndTime :  2008-06-21 08:07:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 21:17:39

Hi,
But you need to be online and which is possible only with livechat . Please initiate livechat again or send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 03:48:49

I tried that and was told to email you. I have a customer that is wanting to book the trip in question, I need some hep before I lose him. Will someone PLEASE address this situation rather than PASS me off to someone else, PLEASE? Tme is of the essence!
Replied By Aruna A at 2008-06-22 20:11:21

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-21 08:07:28

Before we enter the CC info, we need to have the final cost for our client. We are on until we get this info.


InquiryId :  41164  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-21 08:36:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 17:57:15

Hi,
Please login to your dot biz site and go to LTC link and then LTC home and you can print the letter there.

Thank You
WorldVentures Team

Customer submitted at 2008-06-21 08:36:55

where can I print out my LTC letter to get discounts?


InquiryId :  41166  InquiryType :  Existing Reservation  DateAndTime :  2008-06-21 09:30:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 20:21:41

Hi,
Please contact the airlines directly and reconfirm your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-06-21 09:30:42

I bought a ticket on 6/20/08 and it showed up on my acct as having gone through. I went to check for the itenterary on 6/21/08 in my email and there wasn\'t one. I then checked my account again but the $738 I paid for my ticket was gone and just the $10 service fee was there. I called my bank to ask about that and they told me you may have pulled it for some reason and may be resubmitting it. I would like to know if that is the case because I REALLY need that ticket. Thank you.


InquiryId :  41168  InquiryType :  Billing  DateAndTime :  2008-06-21 11:09:39  Status :  Replied and Resolved
Replied By Denise C at 2008-06-23 14:47:28

I charged you one month to bring your account current since I made the error in getting you refunded when in fact you were not qualified since that promotion about FQR+ downline did not count as a paymnent until announced after June 1. I apologize for the error. I have emailed Jenn in Operations to told her about the error in hopes that it won\\\\\\\'t affect your weekly cycle payments. I will email you soon as to her response. Denise
Replied By Denise C at 2008-06-23 14:46:36

I charged you one month to bring your account current since I made the error in getting you refunded when in fact you were not qualified since that promotion about FQR+ downline did not count as a paymnent until announced after June 1. I apologize for the error. I have emailed Jenn in Operations to told her about the error in hopes that it won\\\'t affect your weekly cycle payments. I will email you soon as to her response. Denise
Customer submitted at 2008-06-21 11:09:39

Member very irate that billing has not corrected his account to active, he is not owing any monies & never revieved an email abt past due pymts & has called & talked to VW sevral times about this.


InquiryId :  41186  InquiryType :  Flight  DateAndTime :  2008-06-21 15:13:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 22:03:07

Hi,
You can choose IAH (Houston) , Texas as the nearest airport .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 03:28:04

Galveston, TX to the Acceleration.
Replied By Aruna A at 2008-06-22 20:47:46

Hi,
Where do you want to travel ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-21 15:13:31

What airport is near Galveston, TX?


InquiryId :  41193  InquiryType :  Flight  DateAndTime :  2008-06-21 18:32:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 20:49:00

Hi,
Please contact the airlines with which you want to book and reconfirm everything before you book .

Thank You
WorldVentures Team

Customer submitted at 2008-06-21 18:32:14

I\'m wanting to book a flight from SEA to PSC roundtrip. I have 2 adults, a 3yr old & a 1 yr old. When the world ventures sight redirects me to alaskaair, it then charges me for the 1 yr old. I\'m wondering if I should just leave the 1 yr old off the reservation or if this will create a problem when I actually get to the airport.


InquiryId :  41195  InquiryType :  Dreamtrips  DateAndTime :  2008-06-21 20:02:46  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-24 04:49:19

Call customer service and report this...the phone number is 972-805-9600.
Customer submitted at 2008-06-21 20:02:46

I can not make my price come up nor discription


InquiryId :  41202  InquiryType :  Existing Reservation  DateAndTime :  2008-06-22 07:43:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 20:50:33

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-06-22 07:43:53

dear glenda, i`ve tryed to reach you and reply your email, but your adress its not working. send me a new adress Luiz Schiavo from Brazil. doutorschiavo@uol.com.br


InquiryId :  41203  InquiryType :  New Reservation  DateAndTime :  2008-06-22 07:51:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 18:07:30

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-22 07:51:38

I\'m trying to book the RIU Cancun for 6 adults and 3 kids and I need three rooms with two beds each.


InquiryId :  41206  InquiryType :  Existing Reservation  DateAndTime :  2008-06-22 09:00:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 20:50:09

Hi,
Please contact the airlines directly and they will resend the itinerary details to you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-22 09:00:10

I booked a flight a few months ago going to Minneapolis/St. Paul on June 27th and have misplaced my itinarary. If you could please email my itinarary to me at the email address below that would be GREAT! Thanks!


InquiryId :  41212  InquiryType :  Dot Com Site  DateAndTime :  2008-06-22 11:30:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 19:29:43

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-22 11:30:13

Dear World Ventures, I won a 3 day cruise plus 4 nights in either Daytona Beach or Orlando on the National League of Poker Gambler Site on 14 February. I received a confirmation about a week later, however I have yet to receive the prize package. I have attempted to get the main NLOP site and/or Gambler site to resolve this issue for the last three months, but to no avail. I know that World Ventures was the sponsor. Would you please look into this situation and try to resolve the problem. My player ID was Venusat53 My Email: hancockt0915@yahoo.com Cell: 803-397-2626 Thanks Terry Hancock


InquiryId :  41217  InquiryType :  Existing Reservation  DateAndTime :  2008-06-22 13:46:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 21:07:48

Hi,
Please contact the airlines directly and reconfirm your reservation

Thank You
WorldVentures Team

Customer submitted at 2008-06-22 13:46:26

I made 2 bookings on 4/15/2005 on British Airways. I cannot find the reference # or confimation # for Emily Wallace\'s flight - think the ticket # is 1257129811299. How can I find the reference #? Thanks.


InquiryId :  41220  InquiryType :  Magazines  DateAndTime :  2008-06-22 14:24:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 19:37:50

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-06-22 14:24:42

I want to quit as soon as possible.


InquiryId :  41223  InquiryType :  New Reservation  DateAndTime :  2008-06-22 16:05:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 16:25:16

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 03:43:50

I put in \"Exuma\", \"Georgetown\", \"Bahamas\", \"Greater Exuma\", and other combinations of the previously mentioned locales. NO airport code was validated. Please advise. Thank you!
Replied By Aruna A at 2008-06-22 19:43:36

Hi,
You can give the city name and the page will automatically take the airport or else you can search in google and input the code .

Thank You
WorldVentures Team

Customer submitted at 2008-06-22 16:05:33

I am trying to find a flight to Exuma, Bahamas for July 19 - but I dont' have the airport code....where can I find airport codes?


InquiryId :  41229  InquiryType :  Existing Reservation  DateAndTime :  2008-06-22 19:05:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-22 21:08:29

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-06-22 19:05:09

Hey Nikki Well I know its soon but Casey and I are thinking about going to Vegas July 10 through the 13th. We want to stay on Fremont St and fly out of Tuscon. His parents are going too! Could you maybe hook us up with a vacation package? Thanks Chrissy


InquiryId :  41234  InquiryType :  Magazines  DateAndTime :  2008-06-22 22:48:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 16:35:34

Hi,
Please contact customer support directly at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-06-22 22:48:46

My name is Robert Mullen Jr., i have been trying to get in touch with my agent, Larry May, to let him no i am no longer interested in being apart of the World Venture Program. I have left several messages, and he has not replyed.


InquiryId :  41235  InquiryType :  Existing Reservation  DateAndTime :  2008-06-23 02:50:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 22:03:34

Hi,
Please initiate livechat with the travel department or contact the airlines directly.

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 02:50:45

I could not get a confirmation for Tracking # GRP14T49742RN and need help immediately since this person\'s trip is scheduled for tomorrow! My World Ventures ID # 930052


InquiryId :  41252  InquiryType :  Existing Reservation  DateAndTime :  2008-06-23 07:06:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 22:06:17

Hi,
Please specify your query . We can see the flight information given by you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 07:06:29

This was booked thru my site Expedia itinerary number: 123798994762 Airline ticket number(s): UBMLWQ AirTran Airways confirmation code: UBMLWQ Main contact: Roxana Castillo E-mail: ghtaylor@cavtel.net Home phone: (302) 3637729 Traveler and cost summary Roxana CastilloAdult (incl taxes & fees)Add Frequent Flyer number(s) $136.00 Booking Fee $7.00 Total (Visa) $143.00 Flight summary


InquiryId :  41253  InquiryType :  Dreamtrips  DateAndTime :  2008-06-23 07:33:16  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-24 04:53:45

I forwarded your name, phone, and email to Meredith...she is the agent working the Puerto Vallarta Dreamtrip. If you need to contact her, she can be emailed at: m.lambert@worldventures.com
Customer submitted at 2008-06-23 07:33:16

When does the Puerto Vallarta Dreamtrip (Aug 28-Sept 1st)start and finish.....What I want to try and figure out is when my flight needs to arrive and when my flight needs to leave this dreamtrip? Thank you, Andy


InquiryId :  41259  InquiryType :  Group Reservation  DateAndTime :  2008-06-23 08:47:55  Status :  Replied and Resolved
Customer submitted at 2008-06-23 08:47:55

How do I get prices for a group cruise to mexico on carnival on jan 31 2009 for 8 nights? How many people to get a group rate? Thanks


InquiryId :  41263  InquiryType :  New Reservation  DateAndTime :  2008-06-23 09:56:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 18:42:14

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 09:56:31

my problem is I am trying to go to san tx form minneapolis mn. The flight sais 198$ and when travelosity books it the price is 509$ what is the deal? I am trying to leave on the 4 or july and return on the 8th. If this is fixable can you call me.


InquiryId :  41267  InquiryType :  Existing Reservation  DateAndTime :  2008-06-23 11:06:43  Status :  Replied and Resolved
Customer submitted at 2008-06-24 11:45:14

Thank you!!!
Replied By Angela H at 2008-06-24 11:04:01

Dear Shawna, I have located this commission. It is scheduled for payment at the end of next week. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-24 10:49:40

Shawna Auderer Dec.26-Jan.1
Replied By Angela H at 2008-06-24 05:23:54

Dear Shawna, If you could please provide me with the passenger name and date of travel I will see about locating this commission for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-23 11:06:43

I booked a hotel reservation during the week of Christmas last year and I still have not gotten my commission check from that. How do I check on that?


InquiryId :  41274  InquiryType :  Magazines  DateAndTime :  2008-06-23 11:52:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 19:50:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 11:52:46

I would like to book a trip to Africa to climb kilrmajo could someone please help me? Eva Smith


InquiryId :  41276  InquiryType :  Travel Commissions  DateAndTime :  2008-06-23 11:57:43  Status :  Replied and Resolved
Customer submitted at 2008-06-23 11:57:43

I recently took a vacation to Florida and have a week\'s worth of hotel reservations that I have not gotten commission on. We took the vacation over Christmas break. That was over 6 months ago. I booked the hotel and tickets to Sea World, Islands of Adventure, and Universal Studios thru my site and have not gotten any commission checks yet.


InquiryId :  41283  InquiryType :  Travel Commissions  DateAndTime :  2008-06-23 13:52:58  Status :  Replied and Resolved
Replied By Angela H at 2008-06-25 05:40:59

Dear Greg, These bookings are not going to appear in the .com site. However, WorldVentures is currently working on installing an update for the .com site. Once this happens all bookings will appear. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-24 16:13:58

These bookings were done just recently...so will they eventually show up in our bookings? If not---how do we know if we are getting bookings?
Replied By Angela H at 2008-06-24 05:26:14

Dear Greg, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-23 13:52:58

We have had two bookings on our site and it doesnt show in out backoffice...why?


InquiryId :  41284  InquiryType :  Travel Commissions  DateAndTime :  2008-06-23 13:59:12  Status :  Replied and Resolved
Replied By Angela H at 2008-06-24 10:47:30

Dear Jake, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-23 13:59:12

I booked a hotel room on my website for someone already and it does not show up in the back office of my .com website. Why is this? Also, when I upload a picture and rewrite the text - where is this suppose to show up?


InquiryId :  41285  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-23 13:59:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 20:31:35

Hi,
For air reservations , there is no commission .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 13:59:21

How do i get a commission on the bookings on my site if the search takes me to outside sites like Orbitz when i book the flight for example?


InquiryId :  41286  InquiryType :  Existing Reservation  DateAndTime :  2008-06-23 14:14:28  Status :  Replied and Resolved
Customer submitted at 2008-06-27 07:07:13

This also includes Hotel reservation, air reservation and shuttle service. What do we do in regards to Hotel and Shuttle if we contact airlines directly. Please let me know... Thanks
Replied By Aruna A at 2008-06-23 22:08:50

Hi,
IF it is an air reservation , please contact the airlines directly to change it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 14:14:28

TRIP ID 5815 7689 1059 Need to change the dates of this itinerary.


InquiryId :  41288  InquiryType :  Magazines  DateAndTime :  2008-06-23 15:26:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 20:32:03

Hi,
Let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 15:26:17

Hi- Have you seen our photo albums on RAAM\'s 2008 On the Road Gallery? http://stats.raceacrossamerica.org/gallery/main.php?g2_view=core.ShowItem&g2;_itemId=6844 I\'ll be happy to add names, etc. to any of your team photos. Sincerely, Robin Pettett


InquiryId :  41290  InquiryType :  Flight  DateAndTime :  2008-06-23 15:34:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 22:27:36

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 05:17:29

when I put in KRT for the airport in Khartoum. It says there is no airport with the city name. Please help with this . Thank You
Replied By Aruna A at 2008-06-23 22:09:20

Hi,
Please go to the dot com site and use the metasearch or the quick search to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 15:34:10

I am needing to book a flight from Des Moines IA to Khartoum Sudan Africa. Is that possible with World Ventures?


InquiryId :  41293  InquiryType :  Travel Commissions  DateAndTime :  2008-06-23 16:34:14  Status :  Replied and Resolved
Replied By Angela H at 2008-06-24 10:48:56

Dear Tom, You qualify to earn travel commissions once you have signed up as an LTC. The only requirement to receive these commissions is to keep your account active. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-23 16:34:14

to whome it may concern: I just wanted to know if I qualify for travel commisions or do I have to wait to have 6 people sighned up (cycle). Thanks, Tom


InquiryId :  41295  InquiryType :  Group Reservation  DateAndTime :  2008-06-23 17:00:34  Status :  Replied and Resolved
Customer submitted at 2008-06-23 17:00:34

After I make a group reservation what do I need to do to cancel a room if need be?


InquiryId :  41299  InquiryType :  Existing Reservation  DateAndTime :  2008-06-23 17:48:39  Status :  Replied and Resolved
Replied By Terri E at 2008-06-24 12:20:47

Richard, thanks for your inquiry. Please contact the vendor regarding your T-shirt, and yes you have to pay for the courses with the BTA, its another level of credentials that you can acquire for travel, theres a fee for the certification and the courses are separate. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-06-23 17:48:39

Member wants to find out status on t- shirt order and if he has to pay for BTA courses since he has purchased the BTA for 329.00.


InquiryId :  41301  InquiryType :  Existing Reservation  DateAndTime :  2008-06-23 18:57:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 22:09:45

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 18:57:38

GRP2I0PC4691 on what airline, what time, and flight number ?


InquiryId :  41305  InquiryType :  Magazines  DateAndTime :  2008-06-23 19:59:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 21:01:10

Hi,
Please login to your dot biz site and go to Marketing link and then Magazines , click on the Magazine dashboard and make the status inactive there.

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 19:59:45

Stop the subscription of the magazines. I ordered only one month (May 23, 2008). Thanks.


InquiryId :  41306  InquiryType :  Flight  DateAndTime :  2008-06-23 20:22:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-23 22:11:15

Hi,
Please input the city name and the web page will validate and take the correct airport code . You need to check if there are more airports .

Thank You
WorldVentures Team

Customer submitted at 2008-06-23 20:22:38

how do you find the airport codes when you are booking a trip??


InquiryId :  41313  InquiryType :  Travel Commissions  DateAndTime :  2008-06-24 04:51:24  Status :  Replied and Resolved
Replied By Angela H at 2008-06-24 07:33:17

Dear Helen, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-24 04:51:24

I know my site has been used for bookings in March and May but no activity shows. Can you tell me why? Thanks


InquiryId :  41322  InquiryType :  Existing Reservation  DateAndTime :  2008-06-24 07:22:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 22:30:22

Hi,
Do you want to confirm your reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 07:22:57

I made reservations for three flights for 3 different persons to be charged on one card


InquiryId :  41330  InquiryType :  Flight  DateAndTime :  2008-06-24 08:42:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 22:30:44

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 08:42:05

Air Travel


InquiryId :  41334  InquiryType :  Existing Reservation  DateAndTime :  2008-06-24 10:00:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 22:31:20

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 10:00:33

I need to talk to someone regarding my biz web page and receipts, etc.


InquiryId :  41335  InquiryType :  Existing Reservation  DateAndTime :  2008-06-24 10:21:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 22:32:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 10:21:44

I want to verify that i selected flight & hotel when i booked. my computer acted up and i didn\'t the information to show me what i need to see.


InquiryId :  41337  InquiryType :  Magazines  DateAndTime :  2008-06-24 11:19:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 18:42:09

Hi,
Please let us know the problems that you are facing while booking. For the IATA number, please login to your dot biz site and go to LTC link and then LTC home and print the Agent verification letter. The number is mentioned in the letter . You can always call our customer support number and soon the 800 number will be implemented .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 11:19:15

i am becoming very frustrated, ive been in the industry 25+ yrs and I NEVER HAD THIS much trouble, number one making a booking number 2 what is your iata number,you tell me it is in the backoffice under ltcmenu, number 3 do you not have an 800 number


InquiryId :  41338  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-06-24 11:26:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 18:06:48

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 11:26:46

Member ordered DVD presentation from Dallas acceleration would like a status on order and method of how it will be shipped.


InquiryId :  41346  InquiryType :  New Reservation  DateAndTime :  2008-06-24 14:18:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 20:53:14

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 14:18:10

I would like to book 6 adults and 3 kids in cacun. How do I select 3 rooms when I\'m booking this? Also, the flight shows that it takes 8 hours to get from Mpls to Cancun with 0 stops. I assume there is a layover somewhere. Can I check the flight somehow


InquiryId :  41347  InquiryType :  Existing Reservation  DateAndTime :  2008-06-24 14:18:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 22:39:05

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 14:18:31

Mary Baker has been helping me with a trip for 5 to Disney. Clients are ready to book their vacation. Please call me asap to verify the hotel and flights are still avaiable. Thanks, Denise


InquiryId :  41350  InquiryType :  Existing Reservation  DateAndTime :  2008-06-24 14:35:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 22:41:40

Hi,
Please let us know your web url and the member id so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 14:35:42

I signed up to be a travel consultant through a friend of mine and paid the $400.00 fee but I am unable to find the \'test\' I have to take. Also, when I log on, it puts her name at the top instead of mine. Thanks.


InquiryId :  41353  InquiryType :  Genealogy  DateAndTime :  2008-06-24 15:10:49  Status :  Replied and Resolved
Replied By Diana M at 2008-06-25 05:01:35

Hello Jason, We would need more information to answer your question. Thanks Diana Client Services
Customer submitted at 2008-06-24 15:10:49

What are the requirements to be qualified for commissions? I see one person has a 3x3 checked and still is not qualified? thanks for any info :-)


InquiryId :  41354  InquiryType :  Flight  DateAndTime :  2008-06-24 15:26:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 22:46:02

Hi,
The prices on the website are already lowest ones . Apart from that , if any of your clients book non air reservation through your site ,you will receive commissions on the same . As a travel agent , you can either book through your site or directly and avail an agent discount. But if you book directly with the vendor, you will not be getting any commission .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 15:26:43

when I am looking up a flight price, is the price for flights and hotels the price I get for being a travel consultant? And if not, how do I find out what that price would be?


InquiryId :  41368  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-24 18:18:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 21:18:08

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 18:18:06

Are there still theme based packages?


InquiryId :  41369  InquiryType :  Video Training  DateAndTime :  2008-06-24 18:44:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-24 21:19:14

Hi,
You need to go to Genealogy and Commissions page to view your downline . Also , please specify which videos you want to view ?

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 18:44:18

how do I check out my downline and view the videos?


InquiryId :  41370  InquiryType :  Existing Reservation  DateAndTime :  2008-06-24 19:15:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 21:08:38

Hi,
Please initiate livechat with the travel department and a travel agent will assist you . If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-06-24 19:15:54

i need t cancel this reservation confirmation# 109769235 thank you, im in mexico so my phone will not work please email me


InquiryId :  41380  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-06-25 03:40:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 18:25:57

Hi,
Please contact customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 03:40:42

I am trying to reach the consultant that referred me. Barbara Simon-Hotalen # 914991 Can you provide her phone # and/ or email address so tat I can talk with her about the program ?


InquiryId :  41383  InquiryType :  Magazines  DateAndTime :  2008-06-25 05:33:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 19:31:12

Hi,
Please go to the dot com site and submit the group travel request and someone will get back to you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 05:33:51

I WANT TO MAKE A BOOKING FOR 6 PEOPLE, HOW DO I THIS?, DO YOU HAVE AN 800 NUMBER? DO YOU HAVE AN IATA NUMBER? PLEASE ADVISE???


InquiryId :  41384  InquiryType :  Group Reservation  DateAndTime :  2008-06-25 05:52:05  Status :  Replied and Resolved
Customer submitted at 2008-06-25 05:52:05

Tried to book a group but the link on the backoffice site will not take me to the page. Left a message on the technical support number for assistance. Please have someone call me 305-409-3587.


InquiryId :  41385  InquiryType :  Existing Reservation  DateAndTime :  2008-06-25 06:24:45  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-06-25 15:23:19

Hello Gwen, To reactivate your account please contact our corporate office at #972-985-6841. Thank You! WV
Customer submitted at 2008-06-25 06:24:45

My name is Gwen Cain. I am a member, but I have not kept up with the dues. What do I need to do to get my statis in order? Thanks, Gwen Cain


InquiryId :  41387  InquiryType :  New Reservation  DateAndTime :  2008-06-25 06:47:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 19:32:24

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 06:47:28

trying to get a reservation ... is giving me an error code.


InquiryId :  41392  InquiryType :  Billing  DateAndTime :  2008-06-25 08:02:47  Status :  Replied and Resolved
Customer submitted at 2008-06-25 08:02:47

I was referred to you by Ryan Pinkerton. I have 20 sales reps that aways need hotel rooms throughout the USA. Is their a way to login to your website to track hotel rooms and ways to renew them without always entering all of our info each time. I just booked a couple rooms recently. I use priceline right now and you guys are less expensive. Let me know asap. Thanks.


InquiryId :  41395  InquiryType :  New Reservation  DateAndTime :  2008-06-25 08:07:48  Status :  Replied and Resolved
Customer submitted at 2008-06-25 08:07:48

What is the policy if you have to change flights last minute?


InquiryId :  41401  InquiryType :  Magazines  DateAndTime :  2008-06-25 09:03:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-02 17:03:55

Hi,
Please check your site now . It is working and shows your name .

Thank You
WorldVentures Team

Customer submitted at 2008-07-02 07:31:29

my member id is #904532 thank you...your prompt attention to this is appreciated! Heather
Replied By Aruna A at 2008-06-25 19:51:29

Hi,
Please give your member id so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 09:03:03

Hi...just curious as to why my website lists a person I don't know as the travel consultant assigned to that website. My website is "simplyvacations.worldventures.com. I'm not sure how long it has been that way...I was out of town for awhile and didn't check the website for about a month and a half.


InquiryId :  41403  InquiryType :  Existing Reservation  DateAndTime :  2008-06-25 09:49:43  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-06-25 15:32:16

Hello Leslie, I did pull up your website at www.leslieporto.worldventures.com and it is showing your name as the travel consultant. If you have any more problems with the site please notify our corporate office at #972-985-6841. Thank You! WV
Customer submitted at 2008-06-25 09:49:43

I typed in my website which is www.leslieporto.worldventures.com and it comes up with Maurice Costillo\'s name as the travel consultant, not mine. Please let me know if this can be corrected and when, thanks you. Leslie Porto ID # 939150


InquiryId :  41419  InquiryType :  Existing Reservation  DateAndTime :  2008-06-25 12:23:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 21:12:25

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 12:23:57

im trying to book a package to cancun please call me at 310 628 3197


InquiryId :  41423  InquiryType :  Existing Reservation  DateAndTime :  2008-06-25 13:56:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 21:13:16

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 13:56:43

I was wondering if someone could send me a new copy of my itinerary for my hotel i booked on here last week that is for this Friday June 27th through June 30th Thanks Ashley Hyatt


InquiryId :  41424  InquiryType :  Billing  DateAndTime :  2008-06-25 14:01:34  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-06-25 14:25:23

Hello Mr.Eyre, Per your request, I have canceled your membership and stopped your monthly recurring payments. Thank You! WV
Customer submitted at 2008-06-25 14:01:34

Please close my account and discontinue the monthly billings to my Visa.


InquiryId :  41429  InquiryType :  Existing Reservation  DateAndTime :  2008-06-25 15:10:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 21:14:29

Hi,
The name which has been updated along with the membership details only will show up on the site . If you want to change , please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 15:10:12

I would like like my name on my website to be Thereza Han, not Hyo Han consultant. Thank you .


InquiryId :  41434  InquiryType :  Flight  DateAndTime :  2008-06-25 16:02:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 21:16:14

Hi,
Please give a general search and on the search result , you can find the advanced search link and you can submit there .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 16:02:50

Trying to book R/T for 2 adults from ICT to DAC Dec 5/2008 returning Dec 12/2008. They would like to fly First Class. Please let me know my options for booking this flight.


InquiryId :  41440  InquiryType :  New Reservation  DateAndTime :  2008-06-25 17:37:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 19:47:49

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 17:37:09

why is there an invalide date when using the drop down calender


InquiryId :  41444  InquiryType :  Magazines  DateAndTime :  2008-06-25 19:36:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-25 20:09:04

Hi,
Please give the details of the travel that is booked and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-25 19:36:34

I have been waiting for several months now to see the travel that has been booked on my website. This is critical to good service. When can I expect this development that is past due? Thank you for any light you can bring to this issue.


InquiryId :  41452  InquiryType :  Existing Reservation  DateAndTime :  2008-06-26 05:36:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-26 20:41:44

Hi,
Please reconfirm your membership details along with your SSN .

Thank You
WorldVentures Team

Customer submitted at 2008-06-26 05:36:01

password and login info if i knew my id etc. i could login. please send thank you


InquiryId :  41456  InquiryType :  Refunds  DateAndTime :  2008-06-26 07:16:18  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-06-26 10:37:40

Hello Barbara, I do show we have issued a refund back to your card for $399.99 as of today, it should show back in your account between 2-3 business days. Thank You! WV
Customer submitted at 2008-06-26 07:16:18

Member called and cancelled account on May 30, 08 thought refund was issued but was not, requesting full refund in the amount 399.99.


InquiryId :  41457  InquiryType :  Billing  DateAndTime :  2008-06-26 07:15:46  Status :  Replied and Resolved
Customer submitted at 2008-06-26 07:15:46

Where is the link for customer service so I can check a ticket number? Also, why can we not call into customer service? All we get is a \"all circuits are busy\" for quite some time now?


InquiryId :  41458  InquiryType :  Existing Reservation  DateAndTime :  2008-06-26 07:17:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-26 20:50:37

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-26 07:17:03

I have a cruise scheduled in July on the Destiny cruise ship my confirmation #9X6B14. My name is Ivory Williams-Bush and I would like to know when the documents will be mailed as the time is getting very close to departure date.


InquiryId :  41463  InquiryType :  New Reservation  DateAndTime :  2008-06-26 08:52:58  Status :  Replied and Resolved
Customer submitted at 2008-06-26 08:52:58

Tyrell- Its Andrea. Just wondering how to get a hold of you and Annette. Was wondering if she still had moondance jam tickets for sale? Let me know asap. Thanks buddy :) Andrea


InquiryId :  41477  InquiryType :  Travel Commissions  DateAndTime :  2008-06-26 12:19:46  Status :  Replied and Resolved
Replied By Angela H at 2008-06-30 09:37:47

Dear T Morgam, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. I was unable to locate a commission with that booking number. If you could please provide me with the passenger names and dates of travel I will do my best to locate this commission. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-26 12:19:46

we rented a car from my site..and have not be compensated here is the trip ID# Your WorldVentures Trip ID is: 1811 8063 5049 The trip has been paid for why is it not in my back office or Have I not been paid


InquiryId :  41480  InquiryType :  Existing Reservation  DateAndTime :  2008-06-26 13:08:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-26 21:02:48

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-26 13:08:30

I did not know the hotel would charge me immediately. Most places don\'t charge until checkout. This has overdrawn my account. I need to cancel my reservation and I will book it at a later date. Please help!


InquiryId :  41486  InquiryType :  Existing Reservation  DateAndTime :  2008-06-26 14:33:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-26 21:06:59

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-26 14:33:58

Hello, Are there any all inclusive resorts in Fiji?


InquiryId :  41491  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-06-26 15:45:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-26 17:47:36

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-26 15:45:40

Hello, how do you change the flights with a vacation package?


InquiryId :  41492  InquiryType :  Existing Reservation  DateAndTime :  2008-06-26 16:02:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-26 21:09:47

Hi,
Please let us know your member id so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2008-06-26 16:02:15

Hi, When I type in, lori.johnson.worldventures.com, the first page shows the name of a travel consultant...Lori Christianson... My name is Lori Johnson and I live in Hollywood, SC. Can you please tell me whether this has been linked to me incorrectly? If so, what is my correct business and travel website address?


InquiryId :  41495  InquiryType :  Existing Reservation  DateAndTime :  2008-06-26 16:31:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 19:41:58

Hi,
Please contact Airtran Airways at 1 800-247-8726 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 14:20:16

Could you please give me the phone number for Air Tran, so that I can confirm my flights.
Replied By Aruna A at 2008-07-08 20:40:17

Hi,
Please tell us the airline name .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 10:42:34

Could I have the phone number of the airlines to confirm? Thank you
Replied By Aruna A at 2008-06-26 21:10:06

Hi,
Please contact the airlines directly and they will resend the confirmation email .

Thank You
WorldVentures Team

Customer submitted at 2008-06-26 16:31:20

made a reservation earlier and havent recieved emailed confirmastion.


InquiryId :  41499  InquiryType :  Flight  DateAndTime :  2008-06-26 17:04:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-26 21:15:01

Hi,
If you click on book direct , our site redirect you to the vendor site and you can book directly with them . Otherwise , you can click on the price and you will be booking through us but there will be booking fee .

Thank You
WorldVentures Team

Customer submitted at 2008-06-26 17:04:00

I am on a site of a rep and I can not figure out how to book a flight. I did the flight time day etc, got results, but where and how do I book it? When I press book direct I get the specific airlines web site with another higher price.


InquiryId :  41503  InquiryType :  Travel Commissions  DateAndTime :  2008-06-26 18:17:44  Status :  Replied and Resolved
Replied By Angela H at 2008-06-30 09:58:43

Dear Becky, Your booking are supposed to appear in the .com site under \\\"bookings from my website\\\". However, due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-26 18:17:44

I booked a hotel room the first wekend in June, 2008, in Bloomington, MN (by the Mall of America). I have not seen that listed in my commissions area, and am wondering where I need to look to see my bookings. I looked in my \"bookings from my website\" but I still don\'t see it listed anywhere. Could you please tell me where to look? Thank you! Becky Tuttle


InquiryId :  41505  InquiryType :  Travel Commissions  DateAndTime :  2008-06-26 18:29:51  Status :  Replied and Resolved
Replied By Angela H at 2008-06-30 10:05:51

Dear Brant, Unfortunately the travel industry does not pay out commissions on airfare. This includes international flights. Because of this there is a book direct option for airline reservations since there is no commission earned the booking can be done direct with the vendor. This is why it will not appear under bookings from your site. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-26 18:29:51

Hello, I\'m looking for a booking that was placed on my website. It was for 3 tickets from MSP to London roundtrip. The trip was completed on June 22 and I do not see the booking. Can you please let me know if you have this on file? Thank you, Brant


InquiryId :  41514  InquiryType :  Travel Commissions  DateAndTime :  2008-06-27 04:51:33  Status :  Replied and Resolved
Replied By Angela H at 2008-06-30 10:07:27

Dear Priscilla, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. WorldVentures receives commissions approximately 60-120 days after the date of travel. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-27 04:51:33

I had Priscilla Hill book a RCI room from my site. the date was June 13th. I don\'t see any information about my commission. When will I get the commission?


InquiryId :  41523  InquiryType :  Magazines  DateAndTime :  2008-06-27 07:47:14  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-07-10 07:14:28

Hello Mrs.Rivas, To follow up from our phone call earlier today, I have mailed you what magazines we had in stock and we requested for your May PSP to be refunded in the form of check. Thank You! Matt
Customer submitted at 2008-07-09 10:51:30

My mailing address is: 3044 E. 133rd Circle Thornton, Colorado 80241-1306 Have you sent anything yet?
Replied By Aruna A at 2008-06-29 17:04:40

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-06-27 07:47:14

Member ordered PSP has not recieved Voyager or dvd, since the beginning. Member signed up at Las Vegas convention, she would like credit for the months not recieved and a status on the product if available


InquiryId :  41526  InquiryType :  Existing Reservation  DateAndTime :  2008-06-27 08:15:46  Status :  Replied and Resolved
Replied By David S at 2008-06-28 05:09:44

On the Orlando the air fare is not included but with some the air is included for example the china trip.
Customer submitted at 2008-06-27 08:15:46

Do the prices list for dreamtrips include airfare? I\'m looking at the Orlando trip for $269 in August and was wondering is the airfare included in that price.


InquiryId :  41532  InquiryType :  Refunds  DateAndTime :  2008-06-27 10:29:41  Status :  Replied and Resolved
Replied By Karen O at 2008-06-27 10:58:28

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-06-27 10:55:41

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2008-06-27 10:29:41

Member cancelling account and requesting full refund on dreamtrips,LTC and recurring monthly pmt. 399.99.


InquiryId :  41546  InquiryType :  Existing Reservation  DateAndTime :  2008-06-27 13:15:24  Status :  Replied and Resolved
Customer submitted at 2008-06-27 13:15:24

I need to cancel my reservaton


InquiryId :  41548  InquiryType :  Dreamtrips  DateAndTime :  2008-06-27 13:34:56  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-06-30 05:23:28

We just added 2 new Dreamtrips for 2009 a few days ago...one is in May 2009, one is for September 2009. We will hopefully be posting more for the current year as well. They get added to the Dreamtrip page as the contracts are finalized.
Customer submitted at 2008-06-27 13:34:56

have member id 921144 who is trying to sell DT, but all immediate trips are sold out. He wants to know when the 2009 calendar will be posted


InquiryId :  41549  InquiryType :  Existing Reservation  DateAndTime :  2008-06-27 13:41:09  Status :  Replied and Resolved
Customer submitted at 2008-06-27 13:41:09

I need to obtain the confirmation number for my shuttle return from the cruise ship in Miami FL(Majesty of the Seas) back to the FT Lauderdale Airport on July 4th, 2008. I paid for this via charge card. However - I never received an email confirmation on the shuttle from the cruise ship back to the airport. Thanks,


InquiryId :  41551  InquiryType :  New Reservation  DateAndTime :  2008-06-27 14:44:36  Status :  Replied and Resolved
Replied By David S at 2008-06-28 06:26:17

No discount are given
Customer submitted at 2008-06-27 14:44:36

i am interested in a cruise through royal carribean cruise lines and wondered if they were giving any discounts for travel consultants for the week of july 20th out of florida..my travel consultant # is 919317


InquiryId :  41559  InquiryType :  New Reservation  DateAndTime :  2008-06-27 18:17:38  Status :  Replied and Resolved
Replied By David S at 2008-06-30 04:34:14

The form is located in the LTC TUTORIAL
Customer submitted at 2008-06-29 13:32:18

Please call me back, got your message but the number you left on my voicemail it goes to corporate office and they cannot assist me
Replied By David S at 2008-06-28 05:27:13

left meesage for the client to call support
Customer submitted at 2008-06-27 18:17:38

Need TA rates for Hyatt Regency Lake Tahoe for checking in July 3rd checking out July 7th 2008


InquiryId :  41562  InquiryType :  Travel Commissions  DateAndTime :  2008-06-27 20:57:52  Status :  Replied and Resolved
Replied By Angela H at 2008-06-30 10:26:48

Dear Reginald, WorldVentures has not yet received this commission. It takes approximately 60-120 days after the date of travel to receive a commission from the vendor. I have your information on file and once this commission is received it will be paid out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-27 20:57:52

Selvin Peterman booked a cruise to Ensenada out of Long Beach, CA on 06/20/08. He has completed his voyage and I was wondering when commissions would be received? Unfortunately, his booking did not filter to my travel website as indicated by WV Rep Angela H on 05/19/08. Is there any way you can look into this to ensure that the problem was expiated? Thanks for your help.


InquiryId :  41585  InquiryType :  Existing Reservation  DateAndTime :  2008-06-28 09:05:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 21:09:06

Hi,
The airport code is SGN . If you don\\\'t know any airport code , you can just put your city name there .

Thank You
WorldVentures Team

Customer submitted at 2008-06-28 09:05:13

What is HochiMinh City, Vn airport code? Can I get the list of airport codes in Asia countries such as Hochiminh city, Hanoi, VN; Manila, Phillipnes, Tokyo, Japan; Soul, South Korea, Hongkhon, Perking, China etc.


InquiryId :  41588  InquiryType :  New Reservation  DateAndTime :  2008-06-28 09:28:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 17:56:50

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-28 09:28:06

I am wanting to look at a trip for two to Delhi from DFW with a stop in Sydney Aus on the return trip back to Dallas. I am trying to the options of Business class fares compared to economy and cannot find any option of this kind ??? Please reply asap.


InquiryId :  41590  InquiryType :  Existing Reservation  DateAndTime :  2008-06-28 10:25:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 21:10:00

Hi,
Please take the printout of the confirmation emails .

Thank You
WorldVentures Team

Customer submitted at 2008-06-28 10:25:06

I need printed receipts for these trips for travel reimbursement. Thank you for your assistance.


InquiryId :  41592  InquiryType :  Existing Reservation  DateAndTime :  2008-06-28 10:56:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 21:10:54

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-06-28 10:56:52

Cancellation: please advise how to cancel my membership. My father died & in handling the estate I can no longer afford the monthly charges. I will notify my credit card as well. Your prompt response is appreciated. Please use the email address 2greenkitty2@gmail.com, my email has changed from katlangner@cox.net. Thank you


InquiryId :  41609  InquiryType :  Existing Reservation  DateAndTime :  2008-06-28 18:08:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 21:18:22

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-28 18:08:13

I am trying to book a flight and am unable to proceed to the site.


InquiryId :  41612  InquiryType :  Magazines  DateAndTime :  2008-06-28 20:46:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 19:22:15

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-06-28 20:46:41

itineraries for dream trips will not link?


InquiryId :  41624  InquiryType :  Dot Biz Site  DateAndTime :  2008-06-29 09:04:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 19:26:55

Hi,
We have already forwarded this problem to the concerned department and they are trying to rectify it .

Thank You
WorldVentures Team

Customer submitted at 2008-06-29 09:04:26

Hello, I am really not sure why I am having trouble getting to my back office so that I can do some training...please get back with my ASAP. -Thank you Renee


InquiryId :  41632  InquiryType :  Billing  DateAndTime :  2008-06-29 12:28:57  Status :  Replied and Resolved
Replied By Josh Teague at 2008-06-30 07:58:29

Your account is setup as a full account with dreamtrips as well as LTC. This account is currently FQR+ and has not been billed the monthly recurring charge for 2 months. You also have PSP setup on this account for 19.97. I hope this information helps. WV Corp Customer Service
Customer submitted at 2008-06-29 12:28:57

I am curious to know why my bank account is being charged $39.94 on 6/28/08. I purchased the LTC package only and agreed to the charge of $19.99 monthly thereafter. Please help and explain?


InquiryId :  41642  InquiryType :  Dot Com Site  DateAndTime :  2008-06-29 16:33:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 20:52:10

Hi,
Please login to your dot com site and go to the link on the left side to upload the photo .

Thank You
WorldVentures Team

Customer submitted at 2008-06-29 16:33:19

Could you please let me know where do I need to go to upload my photo for my .com and .biz sites? Thank you in advance for your help.


InquiryId :  41645  InquiryType :  Existing Reservation  DateAndTime :  2008-06-29 17:04:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 21:20:09

Hi,
Please contact the airlines directly to reconfirm .

Thank You
WorldVentures Team

Customer submitted at 2008-06-29 17:04:30

looking for my flight information


InquiryId :  41646  InquiryType :  Dot Com Site  DateAndTime :  2008-06-29 17:06:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-02 17:05:07

Hi,
Please email the picture in jpeg format to d.scott@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-02 16:15:38

The \'photosend\' address does not work. I called Customer Service and they said it is no longer valid email address, a lot of client have been complaining of sending their photos to that address and having no answer or upload. The Customer Service rep told me not to use this address as I said that i used it but got no response and no upload. It looks like a bad email address.
Replied By Aruna A at 2008-06-29 18:41:09

Hi,
Please send it to photosend@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-29 17:06:10

I tried to upload my picture to my .com site and it said format was not supported. I had jpeg format - widely used with photos and pictures. Could you please assist as to what format can be uploaded to WV site?


InquiryId :  41649  InquiryType :  Video Training  DateAndTime :  2008-06-29 18:08:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 21:00:30

Hi,
Your member id is 937880 .

Thank You
WorldVentures Team

Customer submitted at 2008-06-29 18:08:03

I need to train for becoming a LTC . I need my info id name for discounttravelforfamiles ASAP please.


InquiryId :  41651  InquiryType :  Existing Reservation  DateAndTime :  2008-06-29 19:30:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-29 21:20:34

Hi,
Please contact the airlines directly to get the changes done .

Thank You
WorldVentures Team

Customer submitted at 2008-06-29 19:30:43

i need o fin out about changin my flight back from chicago to san diego from tomot=roow to wed morning


InquiryId :  41652  InquiryType :  Dot Com Site  DateAndTime :  2008-06-29 20:59:59  Status :  Replied and Resolved
Replied By David S at 2008-07-07 06:21:59

The answer still stands as before: The booking will not show up until the travel has been taken , also the vendor has upto 120 days to report it through the system.
Customer submitted at 2008-07-03 12:46:58

Hi David....you replied with the same answer as before! Would you please address? If what you say is true, then I should have several postings in my .com back office for travel through my site and I am not seeing anything. No airfares, no hotels....it has been more than 120 days.... THANKS!
Replied By David S at 2008-07-03 04:38:10

The booking will not show up until the travel has been taken , also the vendor has upto 120 days to report it through the system.
Customer submitted at 2008-06-30 05:29:04

Will airfare show up? So is it normal to not see anything at all when we look in our .com back office for bookings? I was thinking that at least we would see our activity and lead activity even if the commission hadn't been processed yet. thanks-
Replied By David S at 2008-06-30 04:27:42

The booking will not show up until the travel has been taken , also the vendor has upto 120 days to report it through the system.
Customer submitted at 2008-06-29 20:59:59

We are not able to view any of our bookings that have been made on our travel site...can you help? Thanks! Todd and Stacy Schowengerdt


InquiryId :  41666  InquiryType :  Billing  DateAndTime :  2008-06-30 06:24:25  Status :  Replied and Resolved
Replied By Josh Eller at 2008-06-30 07:26:05

Your request for a membership downgrade to DreamTrips only for 19.95 per month has been processed. Your next monthly fee wil be processed for 19.95 on 07/09/2008. If you have any further questions or concerns, please feel free to contact us at 972-805-9600. Thanks, and have a wonderful day.
Customer submitted at 2008-06-30 06:24:25

HOw do I go about changing from the LTC and dreamtrips package to dreamtrips only?


InquiryId :  41677  InquiryType :  Existing Reservation  DateAndTime :  2008-06-30 09:20:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-30 18:38:41

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 09:20:41

we do several trips to las vegas evey year and world ventures can not come close on the hotel and plane ticket. How can I promote my site if I can do better elsewhere. The site is vegas.com next date aug 8-10.


InquiryId :  41681  InquiryType :  Magazines  DateAndTime :  2008-06-30 10:25:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-30 16:53:55

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 10:25:59

I would like a package price flying from BNA to ABQ on Aug 21 and returning on Aug23rd. I Need rental car and lodging in or nearby Santa Fe, and ticket to Santa Fe opera on night of Aug 22


InquiryId :  41689  InquiryType :  Hotel  DateAndTime :  2008-06-30 11:30:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-30 18:39:25

Hi,
Please go to your travel site and submit the group request form and someone will get back to you with the best quote .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 11:30:34

Hi, I would like to make reservations for 6 people (3 rooms) at a hotel in downtown Chicago. I am a World Venture Travel agent myself and would like to be able to get a great deal for this group. What\'s the best way to do this? Please assist me in my first booking as a WV member. Thanks, Jeanie


InquiryId :  41697  InquiryType :  Existing Reservation  DateAndTime :  2008-06-30 13:45:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-30 18:40:39

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 13:45:41

I made a reservation last night with booking #GRP5CE1D4324. I got an email this morning while I was at work saying they didn\'t book because the vendor increased prices by 18 dollars. I need to know if I am booked or not.


InquiryId :  41704  InquiryType :  Flight  DateAndTime :  2008-06-30 15:29:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-30 18:42:03

Hi,
Southwest airlines are not there because they do not allow any metasearch to search its website .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 15:29:48

how do I find southwest flights


InquiryId :  41708  InquiryType :  Events  DateAndTime :  2008-06-30 16:01:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-30 18:34:19

Hi,
All the latest information will be updated on the dot biz site . Currently , we cannot give any detail . Please check your dot biz site regularly .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 18:16:10

i checked there first. would like to know where the next one is after Las Vegas so I can plan ahead for it. thanks
Replied By Aruna A at 2008-06-30 17:59:57

Hi,
Please login to your dot biz site and go to Events link and check the upcoming events there.

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 16:01:35

where and when is the next acceleration after Las Vegas? What is the cost. what is the event in Galveston/


InquiryId :  41711  InquiryType :  Flight  DateAndTime :  2008-06-30 16:16:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 21:57:55

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 16:16:36

GOOD EVENING I AM TRYING TO BOOK A FLIGHT ON MY FRIENDS WEBSITE HOWEVER I\'M NOT SURE WHAT THE DESTINATION CODE IS OR WHAT AIRLINES TRAVELS TO BUCYRUS OHIO. I WA WONDERING IF YOU COULD HELP ME OUT THANKS..


InquiryId :  41712  InquiryType :  Travel Commissions  DateAndTime :  2008-06-30 16:48:41  Status :  Replied and Resolved
Replied By Angela H at 2008-07-01 10:44:04

Dear Lu Ann, WorldVentures has not yet received this commission. WorldVentures receives commissions approximately 60-120 days after the date of travel. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-06-30 16:48:41

i am checking on a booking to california-disney world through my site. The billing last name was Hart. It is for travel the end of July 2008


InquiryId :  41716  InquiryType :  Existing Reservation  DateAndTime :  2008-06-30 17:27:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-30 18:44:06

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 17:27:31

Need confirmation Number


InquiryId :  41719  InquiryType :  Flight  DateAndTime :  2008-06-30 18:04:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-06-30 18:45:12

Hi,
ORF is the airport code for Norfolk, VA .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 18:04:52

Need to know the airport code for Norflok Va


InquiryId :  41727  InquiryType :  Flight  DateAndTime :  2008-06-30 19:57:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-02 20:30:40

Hi,
Please login to your dot biz site and submit the payment update form .

Thank You
WorldVentures Team

Customer submitted at 2008-07-02 08:29:07

I would like to change the Visa card that my monthly fees are charged. I use this Visa card for my business related expenses. Who do I contact to make this change? Many thanks for your prompt assistance. Sincerely, Elaine Koga
Replied By Aruna A at 2008-07-01 21:58:20

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-06-30 19:57:32

I was unable to obtain flight information from Nairobi, Kenya to Arusha, Tanzania from my website. Please advise. Thank you, World Ventures Travel Agent Elaine Koga BrokerElaine@yahoo.com


InquiryId :  41730  InquiryType :  Travel Commissions  DateAndTime :  2008-07-01 02:30:28  Status :  Replied and Resolved
Replied By Angela H at 2008-07-01 10:51:28

Dear Tracie, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-01 02:30:28

A trip was booked through my site for the week of June 16th. I still do not see a commission or even a booking on my back office. Please give me some information on the process since this is my first time.


InquiryId :  41731  InquiryType :  Existing Reservation  DateAndTime :  2008-07-01 02:42:01  Status :  Replied and Resolved
Customer submitted at 2008-07-01 02:42:01

BOOKED A TRIP. DONT HAVE CONF. # OR AN ID #. CAN U SEND IT TO ME?


InquiryId :  41734  InquiryType :  New Reservation  DateAndTime :  2008-07-01 03:12:34  Status :  Replied and Resolved
Customer submitted at 2008-07-01 03:12:34

How do I book business class tickets?


InquiryId :  41739  InquiryType :  Travel Commissions  DateAndTime :  2008-07-01 05:46:12  Status :  Replied and Resolved
Replied By Angela H at 2008-07-01 10:52:42

Replied By Angela H at 2008-06-20 05:44:24 Dear Bonnie, Bookings done from your site should appear immediately after they have been booked. But, due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in the back office, because they are still not filtering into our systems. There is a record of who to pay these commissions out to on the statements we receive from this vendor. If any of these bookings were done before February I will need the passenger names and dates of travel. Thank you and have a great week. Sincerely, Client Services -------------------------------------------------------------------------------- Customer submitted at 2008-06-19 14:29:25 How long does it take for bookings to show up that were booked on my site? I have had at least a couple of trips that were booked through my site in the last month and I wanted to see what the commission was going to be.
Customer submitted at 2008-07-01 05:46:12

This is the 2nd time I have made this request. I booked travel on my website and I was wanting to know when the commission would show up? I have already taken the trip.


InquiryId :  41741  InquiryType :  New Reservation  DateAndTime :  2008-07-01 06:14:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 19:26:14

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 06:14:06

Dear Sir, Madam, We are travelling to Arizona (Page) arriving on 22 July and we are looking for a large jeep / truck for rental until 1 August. We are driving over to Alburquerque, NM and ideally would be looking to drop-off at suitable location. Is this something you could assist with - we would love to hear from you with details/prices? With Best Regards, Hazel Hallmark London (020 7494 9000)


InquiryId :  41742  InquiryType :  New Reservation  DateAndTime :  2008-07-01 06:23:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 19:26:44

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 06:23:01

I am inquiring about 4 tickets from London (any airport) to Montego Bay, Jamaica. Departing: March 18,2009, returnig March 23,2009. Please let me know what the price per person would be. Thanks for your time.


InquiryId :  41745  InquiryType :  Existing Reservation  DateAndTime :  2008-07-01 07:16:57  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-07-03 07:24:54

Hello Dr.Clark, Your best option is to contact Amtrak directly to see if they accept travel agent discounts and they should be able to provide you with more information. We currently do not have anything set up through powersearch for train travel. Thank You! WV
Customer submitted at 2008-07-01 07:16:57

Hey, nephew Mike, the REALLY GREAT nephew. A WONDERFUL letter you sent! GREAT shots of your stay in Hawaii, and good info. Dorothy & I will be customers of yours (no one else) when we travel. We\'re looking at Amtrak. Do you have any infor on that you can send me?? Thanks, my good friend!!!


InquiryId :  41746  InquiryType :  New Reservation  DateAndTime :  2008-07-01 07:34:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 19:27:20

Hi,
Please let us know your search criteria . Meanwhile , please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 07:34:21

Nothing comes up for flights in my metasearch


InquiryId :  41748  InquiryType :  Magazines  DateAndTime :  2008-07-01 07:44:18  Status :  Replied and Resolved
Replied By Josh Teague at 2008-07-01 10:28:10

Please email Travel@worldventures.com Thanks WorldVentures Team
Customer submitted at 2008-07-01 07:44:18

How would I find out if the Blue Fin Resort in Duluth, Minnesota has any availablity? They are not coming up on my search. Thanks,


InquiryId :  41751  InquiryType :  Travel Commissions  DateAndTime :  2008-07-01 07:55:16  Status :  Replied and Resolved
Replied By Angela H at 2008-07-01 10:23:25

Dear Rachel, I have located this commission for you. It is scheduled for payment at the end of next week. You will be receiving $61.50 for this booking. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-01 07:55:16

Member would like a staus on commission from completion of travel from Feb 20 08.The tracking number is WCT723868948.


InquiryId :  41755  InquiryType :  Travel Commissions  DateAndTime :  2008-07-01 08:11:04  Status :  Replied and Resolved
Replied By Angela H at 2008-07-01 10:55:43

Dear Abraham, As long as the passenger name is correct with the confirmation number I will know who to pay this commission out to once it is received. Unfortunately there is an error with the system computing the thousand dollar range correctly. This will not affect your commission. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-01 08:11:04

I summited a manual booking and it showed up in the total amount only $1.00 and it was to be $1,115.30 the booking number is 8ZR223. If you need to contact me please call me at 305 297-6006 Abraham Baroukh ID #927590


InquiryId :  41757  InquiryType :  General Questions  DateAndTime :  2008-07-01 08:58:21  Status :  Replied and Resolved
Replied By David S at 2008-07-01 10:17:41

test made
Customer submitted at 2008-07-01 08:58:21

Test


InquiryId :  41760  InquiryType :  Group Reservation  DateAndTime :  2008-07-01 09:17:32  Status :  Replied and Resolved
Customer submitted at 2008-07-01 09:17:32

Hello! We will be traveling with about 20 people from Phoenix to Montego Bay: Departure Phx: March 18, 2009 Back to Phoenix: March 23, 2009 We are looking to do All-Inclusive Packages at the resort with the flight. A total of about 10 rooms.Please contact me regarding the group discount and final pricing. Thank you, Izabela


InquiryId :  41763  InquiryType :  Existing Reservation  DateAndTime :  2008-07-01 10:00:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 21:58:46

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 10:00:44

my name is frank pieiga. i booked a trip but dont have booking i d or trcking # please help


InquiryId :  41775  InquiryType :  New Reservation  DateAndTime :  2008-07-01 13:03:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 20:27:40

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 13:03:38

I\'m planning a vacation for June of 2009 in cozumel mexico but your web sight doesnt have any information. I can go to other web sight and find information. What do I need to do?


InquiryId :  41788  InquiryType :  Flight  DateAndTime :  2008-07-01 16:21:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 21:59:54

Hi,
We dont search on Southwest because they does not allow any metasearch to search its website .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 16:21:37

cant find tix to fort lauderdale from denver for avertised price of $79 in aug flying southwest


InquiryId :  41789  InquiryType :  New Reservation  DateAndTime :  2008-07-01 16:31:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 21:02:50

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 16:31:28

Does Pueblo Bonito Emerald Bay have availability for July 7 - July 11? Claudia


InquiryId :  41790  InquiryType :  Magazines  DateAndTime :  2008-07-01 16:59:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 21:04:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 16:59:21

I would like to book a trip for 2 on your website to Cancun @ GR Solaris from 8/17/08 to 8/24/08. Can you please call me with other flight options? Thanks, Valerie Is there a ph number I can call to assist with booking travel?


InquiryId :  41795  InquiryType :  Existing Reservation  DateAndTime :  2008-07-01 18:54:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 22:03:10

Hi,
Please check her websites now . It should be working .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 18:54:04

I recently enrolled someone and she is unable to get on her website. Every time she tries, it says: Oops. The person who enrolled you must have made an error. Her name is Dana Greenblatt, rep number is: 942370 My name is Dyane Bilowick, rep number 91360. Please help!


InquiryId :  41797  InquiryType :  Existing Reservation  DateAndTime :  2008-07-01 19:12:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-01 22:04:03

Hi,
Please contact the airlines directly to confirm the reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-07-01 19:12:32

i would like to know if my flight was booked this is the number it gave me after the error sign came out .. 727582819088


InquiryId :  41803  InquiryType :  Group Reservation  DateAndTime :  2008-07-01 20:27:24  Status :  Replied and Resolved
Customer submitted at 2008-07-01 20:27:24

I need help. Im trying to put together a group travel package for a basketball organization. But the powersearch will not allow me to choose this option for the city that I am trying to get to. What should I do?


InquiryId :  41812  InquiryType :  Refunds  DateAndTime :  2008-07-02 04:12:30  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-07-02 12:26:07

Hello Jeanette, We apologize for the inconvenience, I have issued a request to refund you back two charges of $19.97 for the months of May and June. We had to issue the request in the form of check because the original card that was charged has expired. We can not issue a credit back to a card that has an expired date on it. I know you updated the expiration date and the card number is the same but the system will not allow us to credit that back. You refund check should be placed in the mail by tomorrow. Thank You! WV
Customer submitted at 2008-07-02 04:12:30

Member double billed for May 15,31,june 15, for PSP svc. Signed up for PSP at convention and somehow got signed up again for this and member was not aware. I deactivated second account. Refund for 79.88 requested.


InquiryId :  41820  InquiryType :  Refunds  DateAndTime :  2008-07-02 07:04:15  Status :  Replied and Resolved
Replied By Karen S at 2008-07-02 08:45:49

Our records indicated that the refund has been already issued. Thank you. John Merlino
Replied By Karen S at 2008-07-02 08:45:18

Our records indicated that the refund has been already issued. Thank you. John Merlino
Customer submitted at 2008-07-02 07:04:15

refund for monthly recurring payment requested due to error on cancelling account


InquiryId :  41823  InquiryType :  Existing Reservation  DateAndTime :  2008-07-02 08:26:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-02 20:31:49

Hi,
The cancellation or refund policy will be according to the airlines. For further assistance, please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-02 08:26:08

I am trying to book travel for a few people and the one question keeps coming up. If for some reason they need to cancel or reschedule trip, what is WVs refund policy on cancellations? Is it a pretty easy process to receive refunds?


InquiryId :  41826  InquiryType :  Existing Reservation  DateAndTime :  2008-07-02 09:08:07  Status :  Replied and Resolved
Replied By Terri E at 2008-07-03 07:01:50

Vicki, thanks for your inquiry, would you be so kind as too fax a billing statment to 972 985 6842. attn Billing, so we may review the charge. Thanks
Customer submitted at 2008-07-03 01:58:53

On trips that have already past... Which is why I am wondering why I got one in June. I was charged on a different card from my New Years Eve trip for the balance of the trip. That is the only trip i have left this year... So now I can\'t figure out what the 267 is for.
Replied By Aruna A at 2008-07-02 20:32:36

Hi,
Did you make any reservation using this card ?

Thank You
WorldVentures Team

Customer submitted at 2008-07-02 09:08:07

On 06/16/08 in my Discover card... I received this line item for something...but I can't remember anything costing me $267.88 in June. 06/16/08 RES*WORLD.WORLDVENTURE 210-507-5998 FL $ 267.66 Do you know what this is?


InquiryId :  41828  InquiryType :  Flight  DateAndTime :  2008-07-02 09:20:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-02 20:37:58

Hi,
The nearest are McClellan-Palomar CRQ Airport,Carlsbad, CA (4.8 miles) and San Diego SAN Airport,San Diego, CA (30.9 miles) .

Thank You
WorldVentures Team

Customer submitted at 2008-07-02 09:20:46

Where should I fly if I\'m trying to get to Carlsbad, California?


InquiryId :  41829  InquiryType :  Group Reservation  DateAndTime :  2008-07-02 09:45:53  Status :  Replied and Resolved
Customer submitted at 2008-07-02 09:45:53

I HAVE A GROUP OF 30 PEOPLE THAT WANT TO BOOK A GROUP CRUISE. CAN YOU PLEASE DIRECT ME WHERE THEY SHOULD GO TO BOOK IT SO I RECEIVE COMMISSION ON IT. SHOULD THEY CALL OR GO TO MY WEB SITE?


InquiryId :  41851  InquiryType :  New Reservation  DateAndTime :  2008-07-02 16:36:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-03 17:24:48

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-03 15:02:23

Please contact me on my cell phone! I would like to confirm my reservations. Thank you. 917-345-8400
Replied By Aruna A at 2008-07-02 19:51:46

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-02 16:36:57

Please contact me @ 917-345-8400


InquiryId :  41853  InquiryType :  Existing Reservation  DateAndTime :  2008-07-02 16:58:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-02 20:39:52

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-02 16:58:47

I need to speak with someone about a trip I just booked on this site. 908-403-4937. My confirmation# GRPQS145841B


InquiryId :  41855  InquiryType :  New Reservation  DateAndTime :  2008-07-02 17:18:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-02 20:02:49

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-02 17:18:13

Don\'t know if this reservation went through. Please call and/or email asap to confirm


InquiryId :  41860  InquiryType :  Magazines  DateAndTime :  2008-07-02 18:45:38  Status :  Replied and Resolved
Customer submitted at 2008-07-02 18:45:38

Sylvia, I saw your Worldventures ad on ASD. It was really good information so I hope it\'s working out for you. I\'ve gotten hundreds of calls concerning my ASD ad. I am able to help business owners like yourself use video to increase your chances of making sales by putting you in front of your potential customer. It also helps you with maintaining strong relationships with your current customers and team members (retention and referrals). Take a quick look at a few examples below. You will know within the first (3) minutes if this is for you or not. Keep in mind, that the service is only $9.95mo. no set up fee, no hidden charges, simply $9.95mo. Steve Wilmer 850.292.6729 \"If a picture is worth a thousand words, then a video is worth a thousand pictures\" www.AShortVideo.com


InquiryId :  41869  InquiryType :  Existing Reservation  DateAndTime :  2008-07-03 06:55:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-04 16:29:26

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-03 06:55:37

I\'m inquiring about a las vegas helicopter ride around the las vegas strip. Do you have any information thru your travel agent?


InquiryId :  41871  InquiryType :  Existing Reservation  DateAndTime :  2008-07-03 07:03:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-03 18:45:27

Hi,
Please contact US Airways directly and reconfirm your reservaton .

Thank You
WorldVentures Team

Customer submitted at 2008-07-03 07:03:52

I booked arifare on usairways for July 24th-July 29 Departing on 24 from TPA to Phila- I believe flight # 710 and Returning July 29th flight 1023 I don\'t know if these are accurate flight #\'s and don\'t have a confirmation of the flight as well I will need this in order to check in Thanks


InquiryId :  41875  InquiryType :  Dreamtrips  DateAndTime :  2008-07-03 07:37:33  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-08 05:19:34

Call customer service at 972-805-9600, and they will be able to assist you on how to log in to view Dreamtrip prices.
Customer submitted at 2008-07-03 07:37:33

When I am signed into the LTC it still is showing the message that I have to sign in to view the prices on some of the dream trips. Can you tell me how I can see the membership prices? I pruchased both the packages. Thanks! Theresa Baines


InquiryId :  41883  InquiryType :  DreamTrips Cards  DateAndTime :  2008-07-03 09:30:48  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-08 05:41:00

Gary...I forwarded this to April Devoe. She is coordinating this cruise. If you need her in the meantime, her email address is: a.devoe@worldventures.com
Customer submitted at 2008-07-03 09:30:48

This inquiry is with regards to a Dream Trip, 13 December on the MSC LIRICA. Travelers, Gary and Sherry Farnsworth. I scheduled this a few days ago and have heard nothing since. The site says the prices are from $199.00 PPDO. Is this trip acutally booked from what you know on your end? Thank you, Gary Farnsworth


InquiryId :  41885  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-03 09:33:49  Status :  Replied and Resolved
Replied By Kat Foster at 2008-07-03 13:35:55

We can do that for you, either you can reply here to the ticket with the information you would like it changed too, you can click on Live Chat within your back office and they can do it there for you. It has to be updated in 2 sepperate databases we have here at corporate. Live Chat can do it and if they\\\'re not sure they can get hold of us in technical support and we can do that for you. Or anyone really in Customer Service. If you would also like to just reply to this ticket with all the information I would be more than happy to do it for you as well. I leave at 8pm CST . Thank you and best regards, Kat Tech Support
Customer submitted at 2008-07-03 09:33:49

How do we change the link to our web site? How do we update our password? Why does another travel consultant name come up on our website?


InquiryId :  41887  InquiryType :  Magazines  DateAndTime :  2008-07-03 10:04:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-03 17:27:58

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-03 10:04:32

I joined your company 2 years ago and haven\'t used the service. I was told on joining that there was a money back guarantee on my membership. I am resigning my membership and would like a refund for my costs/monthly fees. In addition I want my credit card charges to stop effective immediately. Ronald Scott Phillips 512-632-2414


InquiryId :  41888  InquiryType :  Existing Reservation  DateAndTime :  2008-07-03 10:22:59  Status :  Replied and Resolved
Replied By Angela H at 2008-07-07 09:45:17

Dear Katie, Also, I see that your account is listing as inactive. If your commission is issued while your account is listing as inactive you will not receive it and it will not be reissued. It shows that you have not paid for the last two months. To bring your account active you will need to contact customer service at 972-805-9600. Thank you and have a great week. Sincerely, Client Services
Replied By Angela H at 2008-07-07 09:43:08

Dear Katie, About the flight delay you had and the fact that you did not stay one night at your hotel. You will need to contact the airline about this issue. Unless you purchased travel insurance chances are very slim that they will credit you anything for your flight delay. As for your commission, it takes approximately 60-120 days after the date of travel to receive a commission from the vendor. WorldVentures has not yet received this commission. Once it has been received it will be paid out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-03 10:22:59

Hello, My reservation has since past and I have a few quick questions. I traveled from NY to PR to DR and the airline delayed our flight and we missed an entire day of our package hotel deal in DR (PR was just our layover). I was wondering how am will get credit from that? I didn\'t stay at the hotel for the days I paid for due to the airport. I was set up with comidations that didn\'t come close to what I paid for. (A small room in airport as opposed to all-inclusive resort with oceanview) I am in need of guidance, however you can help me I would greatly appreciate. Also, I haven\'t received my commission check and was wondering if there was a way to track or know how much longer it would take. Thank you for all your troubles in advance. Sincerely, Katie Moorhead


InquiryId :  41892  InquiryType :  Existing Reservation  DateAndTime :  2008-07-03 10:49:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-03 19:35:40

Hi,
Please initiate livechat with the travel department and a travel agent will assist you in adding .

Thank You
WorldVentures Team

Customer submitted at 2008-07-03 10:49:25

I just booked my vacation package thru your wed site and i did no get airport transportation to our hotel. Is it to late to add them on?


InquiryId :  41900  InquiryType :  Existing Reservation  DateAndTime :  2008-07-03 12:05:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-03 19:42:30

Hi,
Please contact the airlines directly and they will resend the confirmation email to you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-03 12:05:35

My name is Lindsay McLaughlin and I booked a flight on this website but never recieved an email with the flight information and confirmation. I fly from San Diego to Denver, CO on Tuesday July 15th departing 6:20 AM and arriving 9:42 AM. Then On Sunday July 20th I depart Denver 12:42pm and arrive in San Diego 1:58pm. I know the flight was booked because the payment was taken out. Please let me know how I can find this information.


InquiryId :  41901  InquiryType :  Magazines  DateAndTime :  2008-07-03 12:09:33  Status :  Replied and Resolved
Replied By David S at 2008-07-07 06:38:10

Pass to the group travel department
Customer submitted at 2008-07-03 12:09:33

I have been trying all day to get through to someone in group travel. While I am typing this I am on hold, again. This is my 4th time trying by phone today. I am trying to get an idea on some international travel for someone who may turn out to be a good prospect to sign up for World Travel. He does various international tours. I would like to get an idea on what the costs would be for 50 single business people to fly from Moscow Russia to Las Vegas Nevada. This would be for May of next year. They would be coming here for a convention. Leave Moscow on a Monday and Return the following Sunday. Lodging would be for 6 nights, all single occupancy, with double beds. Include as many meals as possible. Would prefer Downtown Las Vegas Property, perhaps the Golden Nugget or Fairmont. Could you show this including individual car rentals and without. I would appreciate a phone call on this Thank You, Hunter DeMarais 702-376-3779


InquiryId :  41906  InquiryType :  Refunds  DateAndTime :  2008-07-03 13:27:42  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-07-07 11:01:26

Hello Mr. Casemore, Per your request, your membership has been cancelled and I have issued a refund of $399.99 back to your visa card ending in 1047. The credit can take anywhere from 2-3 business days to show. Thank You! WV
Customer submitted at 2008-07-03 13:27:42

Refund request on new enrollment, 399.99. Member not able to work fulltime on business as required and has financial issues.


InquiryId :  41917  InquiryType :  Existing Reservation  DateAndTime :  2008-07-03 17:28:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-03 19:45:43

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-03 17:28:41

Please confirm that I will be OK to stay at the hotel that I just paid for. I am worried because I could not enter my correct Canadian address. Is this a problem??? Lynn


InquiryId :  41924  InquiryType :  Existing Reservation  DateAndTime :  2008-07-03 22:23:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-04 16:27:29

Hi,
If it is an air reservation , please contact the airlines directly or else initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-03 22:23:18

Why was my reservation cancelled but my visa charged!!


InquiryId :  41931  InquiryType :  Existing Reservation  DateAndTime :  2008-07-04 10:53:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-04 16:27:47

Hi,
Please contact the airlines directly to reconfirm your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-07-04 10:53:06

did this flight book?


InquiryId :  41942  InquiryType :  Dot Com Site  DateAndTime :  2008-07-04 18:03:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 17:40:19

Hi,
Please send your photo in jpeg form to d.scott@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-04 18:03:02

I tried to upload a photo and it said that the image format was not accepted. Is this just an error? Also, a few people have booked travel through my site and I do not see them listed. Thank you, Tom Muir


InquiryId :  41947  InquiryType :  Travel Commissions  DateAndTime :  2008-07-05 05:02:43  Status :  In Progress
Customer submitted at 2008-07-05 05:02:43

we are looking at a destination wedding feb 27-mar 6. can you help us find a nice beach resort and group rates with air from pittsburgh, pa


InquiryId :  41948  InquiryType :  DreamTrips Cards  DateAndTime :  2008-07-05 05:23:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 19:31:57

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-06 18:21:18

it still doesn\'t show member prices...I am logged in and there are no prices that I can see...it only says \"members log in to see prices\"...
Replied By Aruna A at 2008-07-06 17:45:14

Hi,
Please use the same login and password as you use for your websites to see the member dreamtrip prices .

Thank You
WorldVentures Team

Customer submitted at 2008-07-05 05:23:55

how do I login to look at the members only discount for a dreamtrip???


InquiryId :  41951  InquiryType :  Travel Commissions  DateAndTime :  2008-07-05 07:17:12  Status :  Replied and Resolved
Replied By Angela H at 2008-07-07 09:50:42

Dear Jeff, I can not tell what the estimated commission will be because I do not know the amount that was paid for this trip. I can tell you that this vendor pays out around 5% of the base price. The base price does not include taxes, gratuities, ect. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-07 09:40:17

Thanks for your help Angela. I do have a question though, with this particular vendor is anyone at World Ventures able to tell what the commissions will be? Thanks
Replied By Angela H at 2008-07-07 09:34:59

Dear Jeff, Bookings that are not done through this vendor will appear in the .com site. WorldVentures is working on updating the .com site and once this happens all bookings will be appearing in the .com site. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-07 09:10:22

So there is no way to see/track any bookings made from our personal site?
Replied By Angela H at 2008-07-07 09:06:11

Dear Jeff, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-05 07:17:12

I had a room booked on my website over a week ago and the stay occurred last Sunday. I am not seeing this booking in my booked commissions tab. Thanks for your help!


InquiryId :  41952  InquiryType :  Flight  DateAndTime :  2008-07-05 07:20:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 19:46:43

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-05 07:20:09

I am working in Vacations and the flights that came with the package are not what I want. How do I say quote me other options on package air?? #928534 travel247365@yahoo.com Thank you, Sheryl Stratton


InquiryId :  41955  InquiryType :  Dreamtrips  DateAndTime :  2008-07-05 08:02:34  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-08 05:50:02

I took this to customer service for you.
Customer submitted at 2008-07-05 08:02:34

I am a member of worldventure. I have used my travel site quote a bit and sent people to my sight. Why have I not received any incentives or perks as promised?


InquiryId :  41959  InquiryType :  Billing  DateAndTime :  2008-07-05 08:22:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 18:18:34

Hi,
Please send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-05 08:22:08

I visited the site two days ago and found a rate of $130 for the Doubletree Guest Suites Mt. Laurel, NJ. The rate today is $169. Why the difference? I was about to book a week at the lower rate but I got a better rate at the Doubletree site. Help. Robin


InquiryId :  41964  InquiryType :  Dot Com Site  DateAndTime :  2008-07-05 09:34:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 16:15:45

Hi,
Please send your jpeg photo to d.scott@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-05 09:34:17

My pic I uploaded looks good on the back office site, but on the .com site it looks pretty choppy.I\'ve done it at 72 res. and high resol. Is there a specific resol. the .com site needs other than 150x150pixels?


InquiryId :  41966  InquiryType :  Magazines  DateAndTime :  2008-07-05 11:19:52  Status :  Replied and Resolved
Replied By Terri E at 2008-07-09 08:15:08

1) Our minimum age is 21yrs old. 2) the inactive spot, has to be activated by the current owner, and they have to submit a sale and transfer in there backoffice to any other member wanting to purchase it. 3) to change a name. You must go into your backoffice under support/on-line forms fill out a Business Enitity form to change over to a business name. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-07-05 11:19:52

3 questions: 1. What is the minimum age to be LTC? 2. What if I want to place someone on an inactive slot? what do I do? 3. I would like to change my membership from my name to to my company name, how do I do that? thank you


InquiryId :  41968  InquiryType :  Hotel  DateAndTime :  2008-07-05 11:47:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 19:47:46

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-05 11:47:56

Do you know what type of room is provided for yoyr price listing for the Bellagio hotel in Las Vegas for Jul 7-10. the rate is listed as $456. Also, do I need to be a DreamTrip member to get these prices or are they available if I book through Ken Land and worldventures.


InquiryId :  41975  InquiryType :  Existing Reservation  DateAndTime :  2008-07-05 20:11:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 19:48:12

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-05 20:11:38

Yesterday, the fourth of July, I booked a cruise to the Carribean out of New Orelans, LA on Carnival for 4 days leaving 8-14-08. Passengers are Judy Maxwell and Maxine Couret. My agent Mary said I would receive a confirmation shortly and I haven\'t received a confirm as of yet. Should I be concerned that I haven\'t received my confirm as of now?


InquiryId :  41978  InquiryType :  Billing  DateAndTime :  2008-07-06 05:00:26  Status :  Replied and Resolved
Replied By Matthew T at 2008-07-07 08:42:36

Your account has been cancelled per your request. Thanks WV
Customer submitted at 2008-07-06 05:00:26

I would like to cancel my membership please. thank you, Michael putnam


InquiryId :  41985  InquiryType :  Group Reservation  DateAndTime :  2008-07-06 08:15:02  Status :  Replied and Resolved
Customer submitted at 2008-07-06 08:15:02

I need a small group trip to Disneyland there are five children and six adults. We would like two day park hoppers and hotel for Friday July 11th thru Saturday July 12,2008 check out the Sunday the 13th late. I have attempted to book through our web site several times,but I don\'t see tickets only hotel and so I have gone on to other we sites where I found hotel for $58.00 per night. Please help me with booking both ticket hoppers and hotel.


InquiryId :  41987  InquiryType :  New Reservation  DateAndTime :  2008-07-06 09:18:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 16:45:09

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-06 09:18:02

I am considering the Queen Mary Hotel Vacation package. I see the date that are blacked out, is it valid for all other dates? Is the price the same weekday v. weekend? Does the $199 pp include all the taxes? For the included breakfast, is that a full breakfast? in hotel restaurant? a specific menu to pick from? A full hot breakfast or continental, please advise specifics. Most important, what room/cabin type come at this price, as there\'s a big difference in inside, porthole, window, etc. - please advise.


InquiryId :  41989  InquiryType :  Existing Reservation  DateAndTime :  2008-07-06 09:41:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 19:49:13

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-06 09:41:17

i tried to make a reservation in vegas at the mirage how do i know it worked


InquiryId :  41990  InquiryType :  Existing Reservation  DateAndTime :  2008-07-06 09:57:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 20:00:45

Hi,
Please contact the airlines directly and they will resend .

Thank You
WorldVentures Team

Customer submitted at 2008-07-06 09:57:35

Would it be possible for you to resend my e-ticket. It was not printed at the time it was sent and was automatically deleted. Worldventure ID 797776747586


InquiryId :  41991  InquiryType :  Video Training  DateAndTime :  2008-07-06 10:37:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 16:47:34

Hi,
We have forwarded this problem to the concerned department and the team is checking on it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-06 10:37:59

I get the following message when I try to go into training: Your WorldVentures Virtual Training account has been deactivated. Please call your WorldVentures representative for more information. can this be fixed? Thanks


InquiryId :  41993  InquiryType :  Dreamtrips  DateAndTime :  2008-07-06 11:25:38  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-08 05:53:12

I forwarded your question, name, phone, and email to Dawn. She is the agent coordinating this cruise. If you need to contact her in the meantime, her email is: d.parton@worldventures.com
Customer submitted at 2008-07-06 11:25:38

The Alaska Cruise in May 2009, does that price include taxes and port fees?


InquiryId :  41998  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-06 13:11:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 16:48:13

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-06 13:11:58

Hi, I\'m not able to see my geneology in my back office. My enrollment date was 7/5/08. Thanks


InquiryId :  42002  InquiryType :  New Reservation  DateAndTime :  2008-07-06 15:18:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 16:50:53

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-06 15:18:15

I did a vaction search for cobo and then a show all dates and nwe picked 08-21...08-24 but I dont see the flight times.


InquiryId :  42004  InquiryType :  Reactivation  DateAndTime :  2008-07-06 16:34:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-06 16:53:09

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-06 16:34:54

Hi there. I actually do not want to reactivate my account as my account is already active. I would actually like to cancel my enrollment and stop my credit card from being charged the monthly fees. How do I go about doing this? Thanks


InquiryId :  42005  InquiryType :  Billing  DateAndTime :  2008-07-06 16:38:10  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-07-07 11:56:13

Hello Ms.Hill, Per our conversation today, I have cancelled your membership and issued a credit back to your Visa card in the amount of $39.94. Your credit can take up to 2-3 business days to reflect. Thank You! WV
Customer submitted at 2008-07-06 16:38:10

Hi there, I would like to cancel my enrollment with World Ventures and stop my credit card from being billed the two charges every month. How do I go about doing this? Thanks!


InquiryId :  42006  InquiryType :  Billing  DateAndTime :  2008-07-06 16:58:46  Status :  Replied and Resolved
Replied By Matthew T at 2008-07-07 08:44:16

The fax number here is 972-985-6842.
Customer submitted at 2008-07-06 16:58:46

I tried canceling my membership by faxing a letter to 972-985-6740 and the fax will not go through. Is there another fax number I should be faxing to or another way I can cancel?


InquiryId :  42008  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-06 18:08:50  Status :  Replied and Resolved
Replied By David S at 2008-07-07 06:06:53

I TESTED THE SITE AND ALL IS WELL, IF THEY HAVE THE LATEST IN ABODE FLASH PLAYER 9 THEY SHOULD BE FINE .
Customer submitted at 2008-07-06 18:08:50

I have had several people tell me that they cannont pull-up my .biz site. They all have adobe player. Can you tell me why that may be?


InquiryId :  42015  InquiryType :  Refunds  DateAndTime :  2008-07-07 04:50:00  Status :  Replied and Resolved
Replied By Josh Teague at 2008-07-08 10:32:01

This issue has been resolved refund was processed today 7/08/2008 Thanks WorldVentures
Customer submitted at 2008-07-07 04:50:00

Could not access back office to submit refund form. Member decided she would not be interested in working the business after looking into membership further. Requested refund in the amount of 399.99.


InquiryId :  42019  InquiryType :  Refunds  DateAndTime :  2008-07-07 05:41:58  Status :  Replied and Resolved
Customer submitted at 2008-07-08 08:52:26

I am sending you a fax with my bank statement. Please take care of this as soon as possible.
Replied By Matthew Phelps at 2008-07-07 11:04:50

Hello Mrs. Doty, I do not show a transaction in that amount on your account. I do show your account has been cancelled and the last transaction I show was on 06/15/08 for $19.97 which has already been refunded. In order for me to research this transaction I will need for you to send me some sort of documentation of the transaction. Thank You! WV
Customer submitted at 2008-07-07 09:31:39

The actual amount is $69.58 that was debited to my checking account on 7/2/08, issued by World Ventures on 7/1/08. On June 16, 2008 I cancelled my membership, and this amount should not have been charged. I don't have access to a fax machine and do not feel it is necessary to send anything when it is entirely your internal error. Please credit this back to my account immediately as I am no longer a member of World Ventures. Thank you. Sandra Doty.
Replied By Matthew Phelps at 2008-07-07 08:59:54

Hello Mrs. Doty, Please fax a copy of your statement showing this charge to #972-985-6842 attention Matt. I am not familiar with the amount of $69.90, did you purchase something at a training event? Thank You! WV
Customer submitted at 2008-07-07 05:41:58

Member was billed July 1.08 69.90 and the account was cancelled would like a refund asap.


InquiryId :  42023  InquiryType :  Existing Reservation  DateAndTime :  2008-07-07 06:53:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:13:57

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 06:53:09

i would like to cancel my membership


InquiryId :  42025  InquiryType :  Existing Reservation  DateAndTime :  2008-07-07 07:48:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:16:08

Hi,
Please contact customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 07:48:20

Terry Baker, Please honor my request to remove my email from your mailing list. Thank you, Joy Kelly


InquiryId :  42034  InquiryType :  Magazines  DateAndTime :  2008-07-07 08:27:15  Status :  Replied and Resolved
Replied By Kat Foster at 2008-07-07 13:14:57

this has already been done, i don\\\'t see any magazine orders listed under his account.
Customer submitted at 2008-07-07 08:27:15

Please cancel magazine recurring order monthly for success from home mags 25pk.


InquiryId :  42035  InquiryType :  Existing Reservation  DateAndTime :  2008-07-07 08:29:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:16:45

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 08:29:34

Pleasse arrange a trip for two persons(one senior), with flights and hotels and the following destinations:leave Chicago 10/21 to Rio de Janeiro,hotels for 3 nights, then on to Salvador(Bahia)for 2 days, then to Manaus for 2 nights, then a 3-day cruise in the Amazonas Clipper, returning on the 2nd of November.


InquiryId :  42038  InquiryType :  Flight  DateAndTime :  2008-07-07 08:37:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:21:08

Hi,
Please contact the airlines or when you are redirected to the vendor site , you can submit it there .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 08:37:18

My customer has some frequent flyer miles he wishes to use on his next trip. How do we book his trip and use the miles?


InquiryId :  42039  InquiryType :  Refunds  DateAndTime :  2008-07-07 08:41:42  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-07-07 09:02:00

Hello Addy, Please provide your member ID # or the full name on the account. Thank You! WV
Customer submitted at 2008-07-07 08:41:42

Could not access refund request form thru bo, requesting full refund in the amount of 399.99


InquiryId :  42040  InquiryType :  Group Reservation  DateAndTime :  2008-07-07 08:41:03  Status :  Replied and Resolved
Customer submitted at 2008-07-07 08:41:03

Do I have to list all members of the group in the group list form in order to proceed with booking? My customer won\'t know the winners of his constest until Decemeber but is wanting to reserve all rooms and flight space now.


InquiryId :  42041  InquiryType :  Flight  DateAndTime :  2008-07-07 08:42:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:21:32

Hi,
Please use the dot com site to get the best fares available and submit booking .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 08:42:43

need 2 adult ticket and 1 child ticket from jonh wayne or lax in CA. to houston,, tx. Need to fly on 8/14 or 15 to 8/22. please reponse asap or call me at 714-726-5988.


InquiryId :  42042  InquiryType :  Existing Reservation  DateAndTime :  2008-07-07 09:20:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:21:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 09:20:23

I need help on travel for a coustomer


InquiryId :  42043  InquiryType :  Existing Reservation  DateAndTime :  2008-07-07 09:22:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:22:21

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 09:22:00

I need help on travel for a coustomer


InquiryId :  42044  InquiryType :  Existing Reservation  DateAndTime :  2008-07-07 09:22:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:20:01

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 09:22:41

I need help on travel for a coustomer


InquiryId :  42045  InquiryType :  Existing Reservation  DateAndTime :  2008-07-07 09:22:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:20:25

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 09:22:57

I need help on travel for a coustomer


InquiryId :  42047  InquiryType :  Refunds  DateAndTime :  2008-07-07 09:30:06  Status :  Replied and Resolved
Replied By Josh Teague at 2008-07-08 10:11:34

The policy and procedure guidelines for refunds after cancellation is 72 hours. Thanks WorldVentures
Customer submitted at 2008-07-07 09:30:06

Member not happy with sponsor, has tried to cx by phone and also wrote a letter. Requesting full refund 399.99. Advised member she was over 30 days for refund, online refund request form not working to submit. Provided fax number for proof of letter.


InquiryId :  42049  InquiryType :  New Reservation  DateAndTime :  2008-07-07 09:43:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 20:38:56

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 09:43:11

Hello, I\'m looking for a trip to costa rica do did not find any details or vacation packeges


InquiryId :  42054  InquiryType :  New Reservation  DateAndTime :  2008-07-07 10:34:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 20:42:26

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 10:34:06

I am trying to either rent a small rv or a large van from spokane wa from the 8th utill the 16 of july. Picking up around 100 pm and returning the same time.


InquiryId :  42058  InquiryType :  New Reservation  DateAndTime :  2008-07-07 10:53:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 20:44:33

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 10:53:43

I have been unable to get a response for any flights from Denver to Burbank in August -


InquiryId :  42067  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-07 12:55:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:10:56

Hi,
Please reconfirm your email address .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 12:55:13

I AM NOT RECEIVING ANY E-MAILS FROM YOU


InquiryId :  42068  InquiryType :  Travel Commissions  DateAndTime :  2008-07-07 13:11:34  Status :  Replied and Resolved
Replied By Angela H at 2008-07-10 05:19:22

Dear Chad, I was informed by the customer service department that the new presentation DVDs will should be going out to Hawaii in the next few weeks. Sincerely, Client Services
Customer submitted at 2008-07-09 12:06:40

Angela, thank you for responding to my inquiry. I was also wondering if you could tell me when the new presentation dvd would be available to say Hawaii residents. Sincerely, Chad
Replied By Angela H at 2008-07-09 07:28:26

Dear Chad, I have located this commission for you. The vendor this commission went through does not send us an itemized statement for the bookings so some of them do slip through the cracks. It is scheduled for payment at the end of next week. As for the qualifications to receive commissions, you merely need to have an LTC membership that is active. You do not need to pass the LTC exam or anything else. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-07 13:11:34

My dad (Jerome Murakami ID # 918147) booked a trip to Vegas on his site in Feb. for March 5th (Tracking ID # GRPF3323941XD) and we were wondering what the stipulations are to receive this commission and when we could be expecting it. I've called before and heard that it could take 90-120 days but that time has also ended.


InquiryId :  42069  InquiryType :  Billing  DateAndTime :  2008-07-07 13:18:18  Status :  Replied and Resolved
Replied By Josh Teague at 2008-07-08 09:04:43

If you would like to cancel.. we can do that for you however you will have to wait 6 months before signing up again and you will lose you spot. Please advise WV Corp Cust Service
Customer submitted at 2008-07-07 13:18:18

WorldVentures, I had signed up for world ventures several months ago. Now my situation has changed and I would like to cancel my subscription. Please let me know how to do this. Thank You. Micha Rector


InquiryId :  42070  InquiryType :  New Reservation  DateAndTime :  2008-07-07 13:27:56  Status :  Replied and Resolved
Customer submitted at 2008-07-07 13:27:56

I am trying to recommend a travel package to Ft. Lauderdale and your prices are $300 to $400 more than all the other on line travel companies. I have searched 4 others for the same time, hotel, care and airfare. How can I state that you have the lowest prices, I won\'t even travel with you at these prices. I was told your search engine was so large it could compare allthe other companies and come up with the best prices. This is not the case.


InquiryId :  42073  InquiryType :  Travel Commissions  DateAndTime :  2008-07-07 14:14:25  Status :  Replied and Resolved
Replied By Angela H at 2008-07-10 12:31:39

Dear Amber, You will not be able to view these bookings. You will receive your commission, but they will not appear in the .com site. Sincerely, Client Services
Customer submitted at 2008-07-10 09:01:45

No, these bookings were done in May or June. Where can I find them?
Replied By Angela H at 2008-07-09 07:30:27

Dear Amber, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-07 14:14:25

I'm needing to know where i can find the travel that has been booked on my site. I've logged in to my .com site under ltc login and clicked on to view bookings on my site and only a disclaimer comes up. I have personally booked about 4 items here and don't have luck. Advise please. Thank you, Amber Tai Hook Member id#919704


InquiryId :  42082  InquiryType :  Dreamtrips  DateAndTime :  2008-07-07 15:24:45  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-08 05:28:33

If this is an individual (less than 10 cabins or 20 people), you would need to email: travel@worldventures.com If it\\\'s more than 10 cabins or 20 people, you would need to submit a group request on the group travel tab thru Powersearch. We will not call to take reservations over the phone or by email.
Customer submitted at 2008-07-07 15:24:45

I would like for an agent to give me a call to see about booking a cruise this weekend.


InquiryId :  42087  InquiryType :  Group Reservation  DateAndTime :  2008-07-07 17:17:26  Status :  Replied and Resolved
Customer submitted at 2008-07-07 17:17:26

hey there looking at vegas trip for sep 19th through the 22nd. found a deal on worry free but of course do not want to resort to them! but they offer better flight times, would like to leave earlier in am. any suggestions that you can help with


InquiryId :  42094  InquiryType :  Magazines  DateAndTime :  2008-07-07 18:14:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 20:15:16

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 18:14:53

Hi, Do you also book train travel? We are looking for a trip from Chicage to Seattle, Washington. Our plans are to fly from Norfolk, Virginia to Chicago and catch a train to Seattle. We have read about the Empire Builder. Then fly into Vegas for a few days then back home to Norfolk. Jim Ventrone if you are the lucky individual reading this message, I am Kathy Flaherty Bill\'s sister. Remember me?? Thank You, Kathy Bartko


InquiryId :  42096  InquiryType :  Travel Commissions  DateAndTime :  2008-07-07 18:23:22  Status :  Replied and Resolved
Replied By Angela H at 2008-07-09 07:37:26

Dear Burt, Our records show that the commission for the car booking was received and entered into your account. You received a direct deposit on 4/17/2008 for this booking. The other commission through TripTailor has just recently been received and is scheduled for payment at the end of next week. The total you will receive for that booking is $155.00. As for the other bookings that are not appearing I will need the passenger names and dates of travel to locate those commissions for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-07 18:23:22

I have not been paid for the bookings through my website. Also there has been some recient booking from my site that have not shown up yet. Can you look into this for me and call me at 330.209.6420. Thank you! Burt Marzley


InquiryId :  42104  InquiryType :  Magazines  DateAndTime :  2008-07-07 20:41:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-07 21:11:29

Hi,
Please specify your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-07 20:41:55

i do not have credit cards yet


InquiryId :  42105  InquiryType :  Reactivation  DateAndTime :  2008-07-07 22:09:07  Status :  Replied and Resolved
Replied By Matthew T at 2008-07-08 08:05:19

You do have all the packages are you using your Id# 940265 where it says username and your password is 90401 If you are still having problems logging in you may call 972-805-9600
Customer submitted at 2008-07-07 22:09:07

Hi, I recently signed up with worldventures as a leisure travel consultant. I have successfully logged into my backend and gone through much of your training material, and am looking at my first prospects later this week. However, I just ran into a problem. I tried signing up for my first dream trip to gain some first hand experience with the product I am selling, but I cannot log in using the user name and password that I use to log in to my back end. Is there something I am missing here? It was my understanding that the package for which I signed up included a dreamtrips membership.


InquiryId :  42113  InquiryType :  Travel Commissions  DateAndTime :  2008-07-08 06:20:36  Status :  In Progress
Customer submitted at 2008-07-08 06:20:36

I am trying to add some manual bookings to my account. How do I know what the commission amount would be? Also, I was told by Byron Bordeaux in my upstream that I could add bookings that were done outside of World Ventures. Is this the case? If this is not the case, can you tell me how to cancel my account totally with World Ventures.


InquiryId :  42117  InquiryType :  Existing Reservation  DateAndTime :  2008-07-08 07:15:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 20:40:44

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 07:15:32

I need to cancel a hotel booked on behalf of my father through this website and Travelocity. How do I go about doing this?


InquiryId :  42118  InquiryType :  Refunds  DateAndTime :  2008-07-08 07:28:34  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-07-08 10:45:08

Hello Aja, We apologize for the inconvenience, I have issued a credit of $19.97 x 2 back to your Discover card ending in 9829. It can take 2-3 business days to show the credit back to your card. Thank You! WV
Customer submitted at 2008-07-08 07:28:34

Member called 4/16/08 to cancel svc of PSP, it was not cancelled at that time. Member requesting a refund for two months due to being charged after account should have been cx.


InquiryId :  42124  InquiryType :  Existing Reservation  DateAndTime :  2008-07-08 08:31:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 20:51:20

Hi,
Please contact WCT at 1-888-254-0637 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 08:31:18

Hello. I need help canceling a hotel reservation I made yesterday in my father\'s name (Jerry Mensendick). The confirmation number is WCT872533529. The hotel won\'t let me cancel with them because they say it was booked through Travelocity and Travelocity has no record of it because I went through this website. Please help!


InquiryId :  42125  InquiryType :  Hotel  DateAndTime :  2008-07-08 08:45:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 20:51:56

Hi,
Please go to your travel site and use the metasearch to get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 08:45:59

Hi, this are my plans Leave the 21st at night from Phoenix to N.Y., need hotel for 22nd, and 23rd and comeback the 24th at night if possible. The best deal that is out their. Thankyou.


InquiryId :  42127  InquiryType :  Group Reservation  DateAndTime :  2008-07-08 09:03:38  Status :  Replied and Resolved
Customer submitted at 2008-07-08 09:03:38

Attn: Mary Gainous Thank you for returning my call on Tuesday, 7/8/2008. Here are the details for the Metzinger Group Travel that we discussed. The resort: Blue Bay Club in Cancun, Mexico - All Inclusive. 10 plus rooms (Oceanview) w/ one on the 1st floor, the rest can be on any floor. Departing from Tulsa, OK. to Cancun, Mexico- round trip. Check-in Sat. 1/31/09 Check-out Thurs. 2/5/09. Thank you again Ron Arnold Rep. # 908831 918.850.2924


InquiryId :  42128  InquiryType :  Magazines  DateAndTime :  2008-07-08 09:10:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 18:43:08

Hi,
Please call our cancellation department at 972 805 9954 and specify the product you want to cancel. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 09:10:35

cancel autoship on sucess from home magazine please.


InquiryId :  42130  InquiryType :  Magazines  DateAndTime :  2008-07-08 09:23:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 18:43:39

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 09:23:06

Member has not recieved success from home magazine, for last two months had been billed and states he set up autoship at convention. Member was told autoship was set up for a specific amount of time, told I did not know what time period was set up for this autoship.


InquiryId :  42135  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-08 09:56:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 20:28:11

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 09:56:22

Hello Karls, My name is Jeff Meddings with Search Big Daddy. We are the company that is handling the processing and distribution of a powerful new marketing tool you can use as an incentive to attract new customers. I have $100, $300 and $500 vouchers for free gas that you can purchase at a fraction of the value. With your travel packages, you could also offer your customers free gas. I\'m sure you will have many ideas on how to use these. With the $500 voucher, your customer will receive over 100 gallons of free gas. The best part for you is there is no downside, we assume all the risk. Advertise your offer knowing that if you don\'t increase your business or get new customers, we\'ll buy back your unused vouchers. This is a nationwide campaign and it works so well attracting new customers that to date we haven\'t had to buy back any vouchers. The gas voucher prices are as follows $100 Voucher 25 = $23.00 ea. 100 = $20.00 ea. $300 Voucher 25 = $25.00 ea. 100 = $22.00 ea. $500 Voucher 25 = $26.00 ea. 100 = $23.00 ea. Keep in mind, you don\'t give out a voucher unless a customer uses your service, so the price of each voucher can be built in to your offer. This is a win-win, you get a new customer and your customer gets free gas. With gas prices over $4 and climbing, this can be a very powerful marketing tool that will get your customers attention and they can be used at any gas station. Thank you for your time and I look forward to working with you soon, Jeff Meddings Las Vegas, NV 702-463-9607 Cell 702-266-1827 JKMFreeGas@gmail.com


InquiryId :  42149  InquiryType :  Video Training  DateAndTime :  2008-07-08 13:05:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 16:42:26

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 13:05:23

I want to cancel my memberships.


InquiryId :  42151  InquiryType :  Group Reservation  DateAndTime :  2008-07-08 13:28:02  Status :  Replied and Resolved
Customer submitted at 2008-07-08 13:28:02

Hello my name is Michelle.My ID # is 896200 I am looking to find the best package price for a party of 5 : Round trip flight LAX to Anchorage Alaska + car rental + hotel for the dates Nov. 10 2008 - Nov.24 2008 . All options for housing are under consideration. ie hotel, condo, ect. Economics is the deciding factor.


InquiryId :  42156  InquiryType :  Existing Reservation  DateAndTime :  2008-07-08 14:02:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 20:54:21

Hi,
Please let us know your member id and we will check .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 14:02:25

Barbara I tried to www.baturner.worldventures.bis and got nothing. I must have the wrong site.


InquiryId :  42169  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-08 16:23:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 16:59:32

Hi,
Please go to www.worldventurestools.com and check it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 16:23:38

I was shown a flip chart and told it is was for purchase in back office, I am unable to find it could you give me the info to where it is


InquiryId :  42174  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-08 16:55:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 20:33:12

Hi,
We have forwarded this problem to the concerned team and they are working on it and will be rectifying it as soon as possible .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 16:55:12

In attempting to get on the Virtual Training, it says that I have been deactivated. I have called the support center about 3 weeks ago regarding this, and have still not been able to get into this. The representative that helped me over the phone said she would inform the Tech side and to try again in a few hours. The sitaution is the same 3 weeks later. Please advise.


InquiryId :  42181  InquiryType :  Magazines  DateAndTime :  2008-07-08 18:06:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 19:39:37

Hi,
Are you a member with WorldVentures ?

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 18:44:24

I do not have a dot biz site yet nor the id # to login with.
Replied By Aruna A at 2008-07-09 17:41:38

Hi,
Please login to your dot biz site and submit the sale and transfer form online .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 21:59:48

yes, I am interested in doing sale and transfer.
Replied By Aruna A at 2008-07-08 20:35:48

Hi,
Do you want to do sale and transfer ?

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 18:06:33

interested in selling your product.


InquiryId :  42184  InquiryType :  Existing Reservation  DateAndTime :  2008-07-08 19:34:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-08 20:55:32

Hi,
Please contact the airlines directly and they will resend the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-07-08 19:34:47

we booked a trip with your service on march 16th. the only email that we received shows the information to just run together, doesn\'t look like your typical itinerary. Matter of fact it doesn\'t even give us an itinerary number. Please e-mail us a proper itinerary, or let me know how to abtain one.Status: Confirmation Code BTJ8Y6, this is the only info it gives us. We are deeply concern!!


InquiryId :  42189  InquiryType :  Existing Reservation  DateAndTime :  2008-07-08 22:24:25  Status :  Replied and Resolved
Replied By David S at 2008-07-09 05:16:07

Left message and instruction for the process to be completed
Customer submitted at 2008-07-08 22:24:25

I want to book the hotel and air fare under the same reservation,but when i do it trough meta search for vacation it doesn\'t let me to chose the destination i want, wish is naples,italy. When i do it trough power search on my site it gives me the air fare alone.Thanks


InquiryId :  42190  InquiryType :  New Reservation  DateAndTime :  2008-07-08 22:57:10  Status :  Replied and Resolved
Customer submitted at 2008-07-08 22:57:10

We are trying to book a trip to Disneyland. Are there any special package deals available? I cannot seem to find any other than hotel only...nothing about packages. Can you tell me where to look for them please if they are available. Thank you.


InquiryId :  42195  InquiryType :  New Reservation  DateAndTime :  2008-07-09 04:59:22  Status :  Replied and Resolved
Replied By David S at 2008-07-09 05:41:07

Sorry the power Search does not include san juan puerto rico, but i will suggest that the change be made
Customer submitted at 2008-07-09 04:59:22

i\'m trying to book flight and hotel to san juan puerto rico


InquiryId :  42197  InquiryType :  New Reservation  DateAndTime :  2008-07-09 05:08:08  Status :  Replied and Resolved
Replied By David S at 2008-07-09 05:28:04

The issue will addressed with the power search team , but your request has been forwarded to the in-house travel department
Customer submitted at 2008-07-09 05:08:08

I am looking to book a honeymoon at an all inclusive resort somewhere tropical leaving sept 29 and returning oct 6 from Minneapolis, MN. I am finding the vacation part of this website quite irritating. It would make things alot easier if there was a all inclusive button!


InquiryId :  42201  InquiryType :  Billing  DateAndTime :  2008-07-09 06:09:31  Status :  Replied and Resolved
Replied By Karen O at 2008-07-09 08:40:34

Your account has been cancelled per your request.
Replied By Karen O at 2008-07-09 08:39:55

Your account has been cancelled per your request.
Customer submitted at 2008-07-09 06:09:31

I am not happy at all that I sent a message yesterday morning and it has still not been responded to. I WANT TO CANCEL MY SUBSCRIPTION IMMEDIATELY. HOW DO I DO THIS? I WANT THIS CANCELLED BEFORE THE NEXT INVOICING. IF IT IS NOT CANCELLED, I WILL CONTACT AUTHORITIES APPROPRIATELY.


InquiryId :  42210  InquiryType :  Group Reservation  DateAndTime :  2008-07-09 08:04:06  Status :  Replied and Resolved
Customer submitted at 2008-07-09 08:04:06

i have questions about the Revelation Tour. I want to coordinate a group booking could someone please help me here????


InquiryId :  42212  InquiryType :  Existing Reservation  DateAndTime :  2008-07-09 08:53:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 19:43:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 08:53:20

thought I already booked and paid for my flight when I put in all of my payment information, then received an email asking if I still wanted the flight and the price had gone up to 260 from 222


InquiryId :  42213  InquiryType :  Dreamtrips  DateAndTime :  2008-07-09 08:56:25  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-14 06:34:34

Passports are not \\\"required\\\" on a cruise to the Bahamas, but they are \\\"HIGHLY RECOMMENDED\\\". All cruise ships are different as far as deck number. You would need to go to the website of the cruiseline you are traveling on, and look at the floor plan or ship layout.
Customer submitted at 2008-07-09 08:56:25

Are passports needed to go on a Bahama cruise? How are the decks situated #1 at the bottom of ship or the top


InquiryId :  42219  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-07-09 09:44:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 17:58:09

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 09:44:36

PLEASE CALL ME IMMEDIATELY. THANK YOU, JOEL BURDMAN


InquiryId :  42223  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-09 11:00:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 17:09:06

Hi,
Since the prospects signs up through your website , it will be automatically done with your name .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 11:00:16

July 9, 2008 TO: Support Team SUBJECT: My Website Enrollment Form When a prospect signs up at my sites does my Name and Rep ID Number appear automatically on the form if I am not there with them? Thanks from Robert


InquiryId :  42227  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-07-09 12:15:33  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 17:59:10

Hi,
Did you mean , you want to download powersearch toolbar ?

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 12:15:33

I had not sent a powersearch for myself before. I have filled in all the blanks, but where is the icon to send it? Dr. A


InquiryId :  42228  InquiryType :  Commissions  DateAndTime :  2008-07-09 12:18:18  Status :  Replied and Resolved
Replied By Terri E at 2008-07-10 07:22:19

Need more data!
Customer submitted at 2008-07-09 12:18:18

member is missing an enrolling check, and is concern why she does not have it, please assist


InquiryId :  42230  InquiryType :  Existing Reservation  DateAndTime :  2008-07-09 12:41:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 19:51:27

Hi,
Please contact the airlines and they will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 12:41:31

I booked a flight for my son leaving on Sunday morning from STL to PHL on US AIR. I failed to get his confirmation number to retrieve and print his ticket. Can you help me?


InquiryId :  42242  InquiryType :  New Reservation  DateAndTime :  2008-07-09 15:24:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 16:35:20

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 15:24:52

Wisconson Dells trip with 8 adults and 8 children. It wont come up.


InquiryId :  42246  InquiryType :  New Reservation  DateAndTime :  2008-07-09 15:58:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 16:36:11

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 15:58:55

I need help,can some one do the reservations for me?This is my 3 msg,I don\'t want to keep tring on my website. I\'ll would like to speak with someone about it,to see what my options are,and what are the prices.I need hotel plus air fare to Capri, Italy the nearest town is Naples, from september 20 to september 30, 2008, 2 adults.I don\'t mind if is a hotel room,villa for 2,condo etc. depending on availability. Thanks.


InquiryId :  42250  InquiryType :  New Reservation  DateAndTime :  2008-07-09 17:00:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 18:12:33

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 17:00:00

a friend would like to book a cruise for 30-40 people, i would like to know how to price that for him.


InquiryId :  42251  InquiryType :  Dot Com Site  DateAndTime :  2008-07-09 17:00:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 19:38:14

Hi,
Please let us know your member id and the login details that you are using .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 17:00:26

My web site is not coming up


InquiryId :  42255  InquiryType :  Existing Reservation  DateAndTime :  2008-07-09 17:34:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-09 20:30:49

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-09 17:34:25

I made two reservations for rental car - earlier there was no email sent to me so I am guessing that the transaction did not go through. Can u check to make sure I only have one car reservations - Let me know asap!


InquiryId :  42258  InquiryType :  Billing  DateAndTime :  2008-07-09 18:02:00  Status :  Replied and Resolved
Customer submitted at 2008-07-10 10:08:02

Thank you, Zabrina Horton
Replied By Terri E at 2008-07-10 07:07:38

Zabrina, thanks for your inquiry. You account has been downgraded to Dreamtrips only, will go into effect on the 8/3/08 recurring and going forward. If you have any other concerns please let us know. Thanks
Customer submitted at 2008-07-09 18:02:00

Hi, I'd like to change my status to just the DreamTrips only. Please advise when this is complete. Thank you, Zabrina Horton


InquiryId :  42273  InquiryType :  Magazines  DateAndTime :  2008-07-10 08:22:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-10 18:41:20

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-10 08:22:18

I am trying to get your personal email. Please write me back.


InquiryId :  42278  InquiryType :  Magazines  DateAndTime :  2008-07-10 10:01:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-10 18:26:21

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-10 10:01:10

Dear Sir or Madame, I booked a travel with you and the email for the e ticket did not work when it was clicked on! My WorldVentures trip ID 6988 6580 7365. Thanks, Janet Dennis email: janetdennis@qwest.net


InquiryId :  42284  InquiryType :  Hotel  DateAndTime :  2008-07-10 11:15:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-10 19:11:47

Hi,
Please check the Vacation hotspots and click on \\\"See all destinations\\\" and you can check it generally .

Thank You
WorldVentures Team

Customer submitted at 2008-07-10 11:15:04

I am a LTC and have friend trying to find a hilton in costa rica, near Liberia. The search engine only shows San Jose. Is Power Search limited to just this one city? How can I search for another city or another hotel other than those showing up for San Jose? Thanks, Terry Hagen, 927932


InquiryId :  42291  InquiryType :  Travel Commissions  DateAndTime :  2008-07-10 12:31:42  Status :  Replied and Resolved
Replied By Angela H at 2008-07-11 07:06:31

Dear Nancy, Our records show that you have received three seperate travel commission checks. The first was issed 5/15/2008 in the amount of $139.00 for traveler Sandra Barber on 3/23/2008. One on 5/30/2008 in the amount of $178.50 for travelers, Michael Hill 4/14/2008, Adolfo Rodriguez 4/8/2008 and Terry Stankevitz 4/11/2008. The last check was issued today in the amount of $67.50 for traveler Elsa Vorwerk 4/21/2008. WorldVentures receives commissions from the vendor approximately 60-120 days after the date of travel. They are then processed and paid out. If there are any other bookings that you have not received a commission on I will need the passenger names and dates of travel to locate these for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-10 12:31:42

Good Afternoon I Nancy Silva 852674 have book tons of packages through my website and have only received 1 commission check for travel of just 2 people. How does the commission process work? Presently I’m a travel consultant at a agency and have used world ventures to book many of my clients, but have seen no commission at all, process is extremely slow. I have people who have completed their travel months ago and yet have not seen anything with world ventures contrary to other timely companies I also book with. Can someone please respond to this issue? Thank you for your time


InquiryId :  42295  InquiryType :  New Reservation  DateAndTime :  2008-07-10 13:06:36  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-10 17:42:16

Hi,
Please use the metasearch option of the vacation tab to find the combination .

Thank You
WorldVentures Team

Customer submitted at 2008-07-10 13:06:36

How do I book hotel plus rental car, minus a flight?


InquiryId :  42297  InquiryType :  Hotel  DateAndTime :  2008-07-10 13:35:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-10 19:17:28

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-10 13:35:49

I am attempting to make a hotel reservation but had a couple of questions on the \"Vacation Hot Spots\" section.


InquiryId :  42298  InquiryType :  Hotel  DateAndTime :  2008-07-10 13:36:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 22:46:07

Hi,
The price is for the hotel for all persons inclusive of taxes . For detailed differences , please check the hotel search or initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-10 13:36:53

I am attempting to make a hotel reservation but had a couple of questions on the \"Vacation Hot Spots\" section. Is this price for the room or per person? What is the difference in prices for the same hotel and same period of time.


InquiryId :  42302  InquiryType :  Travel Commissions  DateAndTime :  2008-07-10 14:56:06  Status :  Replied and Resolved
Replied By Angela H at 2008-07-11 07:17:52

Dear Stephanie, There is currently only one commission listing in your .com site. The check you received on 6/13/2008 was a booking for Richard Craft on 5/4/2008, the other commissions were enroller travel commissions. This means that someone you enrolled booked these trips and you received 10% of the total commission earned by WorldVentures on these bookings. If there are other bookings you have not received a commission on I will need the passenger names and dates of travel to locate these bookings for you. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-07-10 14:56:06

I don\'t see any of my travel commissions listed in the back office portion of my .com site. I\'ve recently recieved a commission check for a few (some only .20 cents) and would like a full accounting of items booked on my website and the commisions paid.


InquiryId :  42313  InquiryType :  Billing  DateAndTime :  2008-07-10 17:28:24  Status :  Replied and Resolved
Replied By Karen O at 2008-07-11 04:39:34

We have cancelled your membership per your request.
Replied By Karen O at 2008-07-11 04:39:07

We have cancelled your membership per your request.
Customer submitted at 2008-07-10 17:28:24

need to cancel my membership but I do not have my ID number to log in. My upline has quit and I have no numbers.


InquiryId :  42318  InquiryType :  Existing Reservation  DateAndTime :  2008-07-10 20:07:43  Status :  Replied and Resolved
Replied By David S at 2008-07-11 04:42:50

The 4 has changed to 8 in the software
Customer submitted at 2008-07-10 20:07:43

How do we book airline tickets for 5 since the selections only goes up to 4?


InquiryId :  42319  InquiryType :  New Reservation  DateAndTime :  2008-07-10 20:09:44  Status :  Replied and Resolved
Replied By David S at 2008-07-11 04:58:43

duplicate
Customer submitted at 2008-07-10 20:09:44

How do we book a flight for 5 since your selections only allow you to go up to 4?


InquiryId :  42341  InquiryType :  New Reservation  DateAndTime :  2008-07-11 08:08:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-11 17:02:38

Hi,
Please enable all popups and check again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-11 08:08:30

Tried to click on book direct for a flight and nothing came up on other site to book. It just clicked and did nothing but show you the window where we\'d go to aother site. Another site never came up. This has happened to me 3x so far.


InquiryId :  42342  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-11 08:09:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-11 17:03:55

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-11 08:09:29

Hi! Im having trouble signing into the Dreamtrips sections. Can you help me?


InquiryId :  42343  InquiryType :  Travel Commissions  DateAndTime :  2008-07-11 08:47:46  Status :  Replied and Resolved
Replied By Angela H at 2008-07-11 09:16:09

Dear KaSoua, All airfare is non-commissionable. This includes international flights. Because there is no commission eanred on airfare you are taken direct to the vendors site to make the booking. This is why it will not appear under the .com site. Sincerely, Client Services
Customer submitted at 2008-07-11 08:47:46

I sent an inquiry about 2-3 weeks ago and have not received a response. I booked an international flight for family members but have not seen the booking in my backoffice. Also how long before I get my commission on this flight.


InquiryId :  42346  InquiryType :  Dreamtrips  DateAndTime :  2008-07-11 09:19:17  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-14 08:28:42

I took your login issue to Terri in rep support...she will contact you soon.
Customer submitted at 2008-07-11 09:19:17

I just signed on a couple of days ago and was going through all the information and wanted to see a price on one of the Dream Trips vacations which stated log in to see price. So I try to log in and it tells me my log in was wrong. I clicked for help with password and it then told me that no such number existed. So I try to call in the phone number shown and then was told to enter my five digit password. I have never been given any five digit number of any kind. The information in the welcome email is as follows: Your Member ID: 944126 Your Password: travel Your URL Name: TimPears. Please advise. Has anyone ever told you that your web site is hard to read, with light grey text on a almost white page with a green tint. Anyone who doesn\'t have great eyesight will have a lot of difficulty seeing it. Such as me.


InquiryId :  42363  InquiryType :  Magazines  DateAndTime :  2008-07-11 11:26:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-11 17:38:05

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-11 11:26:30

I want to cancel my reservation @ americas best value inn, confirmation # WCT890637229..hotel confirmation 8FPSOS22656.. please confimr I can do that REbecca Carter


InquiryId :  42374  InquiryType :  Existing Reservation  DateAndTime :  2008-07-11 13:59:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-11 17:55:01

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-11 13:59:44

grpfaa4x37316 tracking - please let me know right away - is this trip still on hold - I don\'t know how to make the deposit 267 986 9702


InquiryId :  42378  InquiryType :  Existing Reservation  DateAndTime :  2008-07-11 15:12:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-11 17:55:54

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-11 15:12:56

I helped Melvin Nunez with live chat sometime back to book a vacation on my site - reservation b4aaovh and tracking grpfa4x37316 his email said a deposit was due June 13 - he assumed that since you had his credit card you would charge it - but you didn\'t - so he called the customer number on his email - was referred to live chate (perhaps it would be better to put that instruction on the email - to save a step please). His live chat didn\'t work so he called me quite concerned about the status of his trip. PLAEase I pray the trip is still reserved. Please confirm - and how DOES he pay the deposit of $600 - I\'d like to know as well. 215 882 4351


InquiryId :  42384  InquiryType :  Travel Commissions  DateAndTime :  2008-07-11 16:04:05  Status :  Replied and Resolved
Replied By Angela H at 2008-07-14 06:31:24

Dear David, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-11 16:04:05

Can you tell me the delay in seeing travel booked on my site listed? Thank you David Bobker


InquiryId :  42391  InquiryType :  Magazines  DateAndTime :  2008-07-11 18:09:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 18:19:13

Hi,
Please contact our customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-11 18:09:38

I sent you an e-mail months ago about cancelling WorldVentures. Do you still have the e-mail and if so could you please send it too me? Thanks for you help! Bob


InquiryId :  42393  InquiryType :  Billing  DateAndTime :  2008-07-11 18:35:12  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-07-12 05:37:12

Hello Rose, Yes, you can upgrade at anytime and you will just pay the difference for the package. Thank You! WV
Customer submitted at 2008-07-11 18:35:12

Hello hello, just one more question before I sign up.. I want to do the $199 sign up 1st check it out and then move up to the leisure travel consultant- can I apply my $199.towards that?? please let me know. call or email thnxsRose 925 746-7650 rose4re@comcast.net


InquiryId :  42405  InquiryType :  Flight  DateAndTime :  2008-07-12 06:54:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 20:22:45

Hi,
Book direct option will take you directly to the vendor site which you can use for the flight reservation as there is no commission for it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-12 06:54:08

This is my 1st booking on my website. I\'m going to book 2 different flights to the same location then a hotel. When I \"book direct\", will i get any travel credits at all? Just wondering. I believe I remember a $10 fee to book & my upline is unavailable. Can you explain things to me? Thanks, Deb Johnson


InquiryId :  42406  InquiryType :  New Reservation  DateAndTime :  2008-07-12 07:03:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 19:07:43

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-12 07:03:25

Would like to know if Diseney packages include park addmission


InquiryId :  42407  InquiryType :  Hotel  DateAndTime :  2008-07-12 07:06:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 20:23:11

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-12 07:06:56

I\'d like to find a hotel around the Detroit Lakes area. I only want a hotel that has a beach.


InquiryId :  42411  InquiryType :  Events  DateAndTime :  2008-07-12 08:06:46  Status :  Replied and Resolved
Replied By Kristie H at 2008-07-17 04:25:16

Thanks for the invitation but these type of events are attended by independent worldventures members. The company itself does not solicit through thease types of events. . If you have any other questions please feel free to contact customer service at 972-805-9600 Monday-Friday 8am-8pm and Saturday 9am-1pm. Thanks, WorldVentures Compliance Department
Replied By Kristie H at 2008-07-17 04:24:09

Thanks for the invitation but these type of events are attended by independent worldventures members. The company itself does not solicit through thease types of events. . If you have any other questions please feel free to contact customer service at 972-805-9600 Monday-Friday 8am-8pm and Saturday 9am-1pm. Thanks, WorldVentures Compliance Department
Customer submitted at 2008-07-12 08:06:46

I would like to invite World Ventures to participate in our American Working Family Show, Sept. 5-7, at the beautiful Regency Center, in the all new Hilton Hampton Inn hotel complex in O\'Fallon, Illinois. This is your opportunity to meet and talk with thousands of area visitors from both Illinois and Missouri. I only have a few booths left for this show, so I would like to make you a special \"short notice\" offer by taking off $200 off the cost of a booth space at this show. You will also receive a Vendor Lead List of all the visitors that sign up to win the $1000 door prize given out all 3 days. That could be very valuable to somebody that knows how to work a lead list. Please email me with a contact person and fax #. I hope World Ventures will join us at this exciting evenyt. Thank you. Gary


InquiryId :  42413  InquiryType :  Magazines  DateAndTime :  2008-07-12 09:33:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-14 18:10:00

Hi,
Currently such an option is not available , but our team is working on it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-12 09:33:57

Can you please tell me how I see who has booked from my site? Thank you C LYNN Weaver


InquiryId :  42427  InquiryType :  Existing Reservation  DateAndTime :  2008-07-12 13:48:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-14 19:29:46

Hi,
Please initiate livechat with the travel department or send an email to travel@worldventures.com and a travel agent will surely assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 06:35:34

Aruna, the airline is going to charge me $120 to make the seat assignments because I didn\'t book thru them. Therefore, I need the World Ventures team to make these seat assignments. If that is not possible, then you need to start informing people of the extra costs involved when using World Ventures for booking travel and I will start informing everyone I know that your savings are not worth it!
Replied By Aruna A at 2008-07-13 20:24:34

Hi,
For air reservation , please contact the airlines directly and refer you confirmation number and they will assist you in assigning the seats .

Thank You
WorldVentures Team

Customer submitted at 2008-07-12 13:48:05

I am trying to get seat assignments for my family's travel and I have never seen such runaround in all my life. My previous experience with your email support is that I didn't get any answers for almost 4 weeks (trying to find our booking for our daughter Katie), so I have zero confidence in your email support and I am livid that there is no person I can talk to. My family's trip is in 2 separate bookings, because you don't allow 6 family members to book at once (don't even get me started). We are traveling with 4 toddlers, so it is imperative that we sit together. Our first booking is trip ID 788383716679, confirmation# OQJSHA and the 2nd booking is reference code 4QG5E8, trip ID 7882 8384 7669. We are traveling on July 25, flight # 118 and returning Aug. 3rd, Flight #125. Can you please assist me as soon as possible? Tina Nelson


InquiryId :  42430  InquiryType :  Existing Reservation  DateAndTime :  2008-07-12 15:06:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 20:25:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-12 15:06:27

Hi, I booked my reservations many months ago. My Booking ID is: GRPL15OC422E I don\'t think I ever received some kind of confirmation from the hotel. I want to make sure I\'m not going to have a problem when I get there. Is there any way to get a confirmation? Thanks.


InquiryId :  42439  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-12 17:26:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 19:41:34

Hi,
Please login to your dot biz site and go to LTC link and then LTC home and print the Agent letter of verification from there .

Thank You
WorldVentures Team

Customer submitted at 2008-07-12 17:26:03

I am needing to print the letter stating that I am a World Venture Travel Consultant -- where do I find this?


InquiryId :  42441  InquiryType :  Hotel  DateAndTime :  2008-07-12 19:25:52  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 20:25:38

Hi,
You need to initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-12 19:25:52

I was talking to Shiraz and got disconnected. I\'m looking for a hotel in Paris, France Sept. 5 that is near the train station that would take us to Chamonix. And then a hotel for Sept. 18 near the airport. Our budget is 75-150 with 3 stars or above. Thank you!


InquiryId :  42443  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-12 20:15:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 19:44:01

Hi,
Please click on the specific dreamtrips and relogin with your member id and password to see the prices .

Thank You
WorldVentures Team

Customer submitted at 2008-07-12 20:15:57

on some of the dream trips cruises, it says to log in to see price. i am logged in but cannot see it. where do i need to log in to see the price. why do you even have that on there? it is annoying.


InquiryId :  42453  InquiryType :  Existing Reservation  DateAndTime :  2008-07-13 07:01:23  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 19:06:08

Hi,
Your user id is 912861 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 06:07:06

I need the user ID # Please email it to me at cindymaier@cableone.net I know that my password is 12345. Please take care of this matter as soon as possible. I can be reached at 208-861-0294 or by email at the above email address. Thanks Cindy
Replied By David S at 2008-07-15 04:54:47

url ----www.CindyMaier.worldventures.com or .biz password ---- 12345 ANY MORE QUESTIONS, FEEL FREE TO EMAIL ME D.SCOTT@WORLDVENTURES.COM
Customer submitted at 2008-07-14 20:20:52

Your Password for Worldventures login:12345 You can login at https://www.world-venture.com/weblogin_new.html This is what I received. I dont want to give my SS # out.
Replied By Aruna A at 2008-07-14 20:00:22

Hi,
Please reconfirm your member id and SSN associated with the membership and we will let you know the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 06:28:42

I need my current user name and password. I havent used world ventures but have been paying for it. Please let me know how I can get started. My email is cindymaier@cableone.net The only password that I had was 12345 but it wont work. Please respond as soon as possible so that I can make my reservations. Thanks Cindy Maier
Replied By Aruna A at 2008-07-13 20:30:13

Hi,
Please clarify your question .

Thank You
WorldVentures Team

Customer submitted at 2008-07-13 07:01:23

I need to see what I need to do to use my account


InquiryId :  42456  InquiryType :  Existing Reservation  DateAndTime :  2008-07-13 08:02:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 20:30:53

Hi,
Please contact the airlines directly and refer your confirmation number and they will resend the itinerary details .

Thank You
WorldVentures Team

Customer submitted at 2008-07-13 08:02:47

I need to get the time I\'m leaving because I just booked a reservation and I cant find my iternerary


InquiryId :  42457  InquiryType :  Existing Reservation  DateAndTime :  2008-07-13 08:04:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 20:31:23

Hi,
Please contact the airlines directly and refer your confirmation number and they will send your itinerary details .

Thank You
WorldVentures Team

Customer submitted at 2008-07-13 08:04:55

This is my 2nd request. We never received an itinerary for travel we booked with you on 3-16-08. All I have is a cofirmation code BTJ8Y6. That came in seperate email that i requested at the end of the booking to notify others of our trip. We have the charges to our Credit Card. Please respond to this, I am getting worried and frustarted.


InquiryId :  42459  InquiryType :  Billing  DateAndTime :  2008-07-13 08:17:41  Status :  Replied and Resolved
Replied By Terri E at 2008-07-14 05:54:41

Amy, thanks for your inquiry. Your account has been cancelled. your recurring date was on the 30th of each month,so your account won\\\'t be charged any longer. Thanks
Customer submitted at 2008-07-13 08:17:41

Would like to cancel my spot with worldventures due to lack of money. I need to not have you bill my credit card no further. Thanks!


InquiryId :  42474  InquiryType :  Magazines  DateAndTime :  2008-07-13 12:30:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 19:52:09

Hi,
Please call our membership cancellation department at 972 805 9954 and specify the product you want to cancel . We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-13 12:30:41

I want you remove me from LTC,I am not interested.


InquiryId :  42477  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-13 13:43:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 19:54:53

Hi,
The name has been corrected. Please check .

Thank You
WorldVentures Team

Customer submitted at 2008-07-13 13:43:56

Hi World Ventures, Please correct the spelling of my first name on my .com site! It should read \"Melissa\", rather than \"MeLLissa\" (there should be only One \"L\") Thanks, Melissa Gazelka


InquiryId :  42478  InquiryType :  Genealogy  DateAndTime :  2008-07-13 13:53:22  Status :  Replied and Resolved
Replied By Terri E at 2008-07-14 04:37:44

Cheryl, thanks for your inquiry, however we can\\\'t for privacy reasons give out info on any of these members, if you would like us to contact them for you, please let us know and we will provide them with any information that you give to us. Thanks
Customer submitted at 2008-07-13 13:53:22

Hello, My name is Cheryl Austin, ID 892915 (CIB Enterprises, Inc.). I am trying to contact three people who are in my binary tree, and whose e-mail addresses and contact information I do not have. Please provide this information to me for Aimee Pebsworth (919280), Lori Pickett 898349), and Paul Brady (895181). Thank You!


InquiryId :  42484  InquiryType :  Dot Com Site  DateAndTime :  2008-07-13 15:43:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-13 19:57:49

Hi,
You need to go to your dot com site to view if you have uploaded there.

Thank You
WorldVentures Team

Customer submitted at 2008-07-13 15:43:56

I uploaded a photo and text and would like to see what the consumer sees. What website to I go to? Thanks, Patti


InquiryId :  42485  InquiryType :  Travel Commissions  DateAndTime :  2008-07-13 15:54:45  Status :  Replied and Resolved
Replied By Angela H at 2008-07-14 07:17:20

Dear Florence, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-13 15:54:45

i know there was something booked from my site why isn\'t it showing.


InquiryId :  42492  InquiryType :  Flight  DateAndTime :  2008-07-13 18:27:15  Status :  In Progress
Replied By Aruna A at 2008-07-13 20:33:17

Hi,
Please contact the airlines directly and they will send you the itinerary details .

Thank You
WorldVentures Team

Customer submitted at 2008-07-13 18:27:15

I booked a flight for my son however the itinerary didnt come to email account so where is it???


InquiryId :  42495  InquiryType :  Existing Reservation  DateAndTime :  2008-07-13 23:30:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-14 20:03:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-13 23:30:21

Please send another confirmation email for reservation #GRPBR1S27617.


InquiryId :  42497  InquiryType :  Existing Reservation  DateAndTime :  2008-07-14 05:37:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-14 20:04:23

Hi,
Please initiate livechat with the travel department or contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 05:37:02

I need to get an itinerary for a tracking number grpx214s68uh, that was booked over 24 hrs ago please.


InquiryId :  42500  InquiryType :  Dreamtrips  DateAndTime :  2008-07-14 06:46:45  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-14 07:33:03

We currently have no Dreamtrips to Italy. You would need to book this through Powersearch on your backoffice.
Customer submitted at 2008-07-14 06:46:45

Would like to take a trip to Sicily.


InquiryId :  42505  InquiryType :  Flight  DateAndTime :  2008-07-14 07:35:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-14 20:05:15

Hi,
Please enable all popups and then try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 07:35:59

I am trying to see the total cost for a flight for three people, when I click on Book Direct . . . NOTHING HAPPENS! I have gone out of the system and reentered my request, the same thing happens. What\'s WRONG????


InquiryId :  42518  InquiryType :  Travel Services- Hotel  DateAndTime :  2008-07-14 09:40:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-17 18:58:28

Hi,
Okay . Please initiate livechat with the travel department and a travel agent will let you know the cancellation policy and the refund .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 11:18:50

The charge on my card isn\'t from them, it\'s from WV. Please credit my card.
Replied By Aruna A at 2008-07-16 20:23:32

Hi,
Since you cancelled with them directly , please contact them and inquire about the credit charge .

Thank You
WorldVentures Team

Customer submitted at 2008-07-16 04:27:06

I couldn't find the way to cancel it on your web site so I called the motel directly.
Replied By Aruna A at 2008-07-15 19:07:22

Hi,
How did you cancel the reservation ?

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 09:40:04

Confirmation Number: WCT833445713 Guest Name: RAY VAUGHN Hotel Confirmation Number: 46749153 6/5 RES WORLD WORLDVENTURE 210-507-5998 FL $113.83 This amount was charged to my charge card on 6/5. The reservation was canceled. Please expedite crediting my charge card.


InquiryId :  42520  InquiryType :  New Reservation  DateAndTime :  2008-07-14 10:15:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 16:17:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 13:10:27

I understand that, but I want an evening flight on the 20th and that is not what it comes up with.
Replied By Aruna A at 2008-07-14 18:29:34

Hi,
Please use the search engine on the dot com site and you will get the best deals available .

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 10:15:44

I would like a price for the following: Sandals Negril August 21-25, 2008 Leaving Phoenix on an evening flight on August 20th. Least expensive flight. It doesn't matter the exact time. We would just like to get into Montego Bay the morning of the 21st


InquiryId :  42536  InquiryType :  Travel Commissions  DateAndTime :  2008-07-14 13:40:04  Status :  Replied and Resolved
Replied By Angela H at 2008-07-15 05:14:27

Dear Leah, WorldVentures receives commissions approximately 60-120 days after the date of travel. WorldVentures has not yet received this commission. Once it has been received it will be paid out to you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-14 13:40:04

We booked two hotels in the month of May, one in Phoenix for 2 nights and 1 one in San Francisco over memorial day weekend. We have not received any commission payment from these two trips. When may we expect our payment?


InquiryId :  42544  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-14 15:02:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-14 19:12:32

Hi,
Please specify the details of the fares to check or send an email to powersearch@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 15:02:35

Why does the World Ventures Sight not have as many selections as Orbitz? And why are the prices slightly higher?


InquiryId :  42548  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-14 16:19:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 16:18:18

Hi,
Our technical team is working on it to get it corrected. Meanwhile, please let us know the url and we will update it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 05:55:40

As I stated, on the screen where I can go to change my password or URL, it has in red that the function is not currently available because of system updates. This has been the case for the past two weeks. I would like to order business card, but am unable to until I can update my URL. My website also does not work on the 1-2-3 demo. You click on it and nothing happens. If you don\'t understand what I am telling you, please call me 623-764-3657. I need this fixed today.
Replied By Aruna A at 2008-07-14 19:15:26

Hi,
Please let us know the details and we will update it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 16:19:47

I want to change my URL and it has had a message that changes to passwords and URL is not available for over a week now. When will I be able to make changes?


InquiryId :  42551  InquiryType :  Dot Com Site  DateAndTime :  2008-07-14 17:01:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 16:20:42

Hi,
The air reservation will not show up on the website as there is no commission for it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 06:10:14

Here is the information. Why can I not see this on the bookings page? 7084 7868 6783 is the World Ventures number Airline code O9BBZS NW. Flight 1174, on the 24th
Replied By Aruna A at 2008-07-14 19:17:25

Hi,
Please give the details of the booking so that we can check .

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 17:01:42

I know someone booked a flight on my .com site but I don't see it on the bookings page. The flight is next week, July 24th.


InquiryId :  42555  InquiryType :  Magazines  DateAndTime :  2008-07-14 18:23:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-14 19:22:14

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday .

Thank You
WorldVentures Team

Customer submitted at 2008-07-14 18:23:49

WE ARE MEMBERS BUT BEEN INACTIVE SINCE. WE WOULD LIKE TO FORFEIT OUR MEMBERSHIP AND CANCEL OUR MONTHLY DUES.


InquiryId :  42557  InquiryType :  Billing  DateAndTime :  2008-07-14 18:52:44  Status :  Replied and Resolved
Replied By Karen O at 2008-07-15 06:21:09

We have cancelled both of your accounts per your request.
Replied By Karen O at 2008-07-15 06:17:30

We have cancelled both of your accounts per your request.
Customer submitted at 2008-07-14 18:52:44

WE ARE MEMBERS BUT BEEN INACTIVE SINCE. WE WOULD LIKE TO FORFEIT OUR MEMBERSHIP AND CANCEL OUR MONTHLY DUES.


InquiryId :  42560  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-14 19:51:21  Status :  Replied and Resolved
Replied By David S at 2008-07-15 03:22:06

yOUR USER NUMBER : 865378 PASSORD: PA55WORD
Customer submitted at 2008-07-14 19:51:21

Im back a member and I want to book this trip and I want to get to my back office. Could you please send me that information.


InquiryId :  42565  InquiryType :  Existing Reservation  DateAndTime :  2008-07-15 04:22:12  Status :  Replied and Resolved
Replied By David S at 2008-07-15 05:17:56

Contact travel@worldventers.com or back live chat
Customer submitted at 2008-07-15 04:22:12

How do I cancel an existing reservation?


InquiryId :  42567  InquiryType :  Travel Commissions  DateAndTime :  2008-07-15 05:11:24  Status :  Replied and Resolved
Replied By Angela H at 2008-07-15 08:45:22

Dear Carol, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. If these bookings were done before Feb I will need the passenger names and dates of travel to track these bookings. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-15 05:11:24

could you please tell me when and where I will see that I have customers that have booked from my site?


InquiryId :  42573  InquiryType :  DreamTrips Cards  DateAndTime :  2008-07-15 07:11:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 17:43:28

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 07:11:00

I would like to see about the Disney trip to California and would you find out about airfare?


InquiryId :  42579  InquiryType :  Travel Commissions  DateAndTime :  2008-07-15 08:08:13  Status :  In Progress
Customer submitted at 2008-07-15 08:08:13

Attended brief meeting. Need data covering (1) how I earn income from enrolling persons, (2)how I earn commissions from travel booked by persons using my website or (3) commissions from a person using their own website who enroll under me, and (4)by other persons using the websites of people who enrolled under me. How can I see where the commissions come from (how it is calculated and totaled), and ensure all travel booked under my website or websites of people who enroll under me has in fact captured all travel booked through my network of persons who have enrolled.


InquiryId :  42580  InquiryType :  Genealogy  DateAndTime :  2008-07-15 08:12:08  Status :  Replied and Resolved
Replied By Josh Teague at 2008-07-15 08:22:12

You go to Genealogy and commisions tab in your back office and view Binary Tree. Thanks WorldVentures
Customer submitted at 2008-07-15 08:12:08

How do I look up and view my binary Tree. Is this where I see all the persons who have been enrolled by me, and have been enrolled by persons I have enrolled. How do I view how many people are in my tree. How do I control building both left and right side of my tree to ensure I have required 90 persons on the right and 90 persons on the left.


InquiryId :  42581  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-15 08:13:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 17:50:28

Hi,
Please use your url for the dot biz site and login with your member id and password .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 08:13:24

How do I get to Dot Biz Site to utilize back office and view data?


InquiryId :  42596  InquiryType :  Travel Commissions  DateAndTime :  2008-07-15 11:28:32  Status :  Replied and Resolved
Replied By Angela H at 2008-07-16 05:24:51

Dear Vicki, You will still receive your due commission for this booking. Sincerely, Client Services
Customer submitted at 2008-07-15 17:48:16

Does this mean that I will not get the commission?
Replied By Angela H at 2008-07-15 11:49:42

Dear Vicki, Due to the expansion of the company World Ventures has signed on with a lot of new vendors. In the process a few errors have occurred with this information filtering into our systems. World Ventures has been working on this, and we are now able to track bookings that were done on or after Feb. These bookings are not going to appear in your .com under bookings from your site, because they are only filtering into the statements received from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-15 11:28:32

I booked a hotel from my website..but I never saw the booking. I stayed there on 6-20-08 and 6-21-08. Your Reservation is CONFIRMED Thank you for making your hotel reservation through WorldVentures. Below are the details of your upcoming hotel stay. Confirmation Number: WCT881722773 Guest Name: VICKI SOTO Hotel Confirmation Number: 85706477 It was charged to my credit card. But I still haven't seen anything about it in my bookings.


InquiryId :  42599  InquiryType :  Magazines  DateAndTime :  2008-07-15 11:53:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 18:17:00

Hi,
Please contact your upline regarding this .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 11:53:15

How do we get training on this???.... We are looking to sign folks up and just don\'t know how?


InquiryId :  42612  InquiryType :  Existing Reservation  DateAndTime :  2008-07-15 13:49:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 19:12:43

Hi,
We have informed our technical team and they will be rectifying it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 13:49:20

Please be aware that the spelling of \"Representative\" on this page is incorrect. (Please see above in the red) It looks unprofessional. Thank you.


InquiryId :  42615  InquiryType :  FAM News  DateAndTime :  2008-07-15 14:16:17  Status :  Replied and Resolved
Customer submitted at 2008-07-15 14:16:17

Is there any way to get on a wait list for a dream trip? The dates for FAM news are from 2007. Have they been updated? Toni Knapp


InquiryId :  42626  InquiryType :  Video Training  DateAndTime :  2008-07-15 16:03:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 18:28:28

Hi,
Our technical team is working on it and the video training will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 16:03:03

can not log into my video training


InquiryId :  42630  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-15 18:10:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-15 18:33:56

Hi,
Please use IE as the site works best Internet explorer .

Thank You
WorldVentures Team

Customer submitted at 2008-07-15 18:10:00

I am unable to see the web page. Tbe page loads but then all I see is a blank page. Please help


InquiryId :  42638  InquiryType :  Billing  DateAndTime :  2008-07-15 19:38:48  Status :  Replied and Resolved
Replied By Karen O at 2008-07-24 09:25:23

We have issued a check for 161.96 to refund the erroneous charges. You enrolled in April, the difference in Both and Dream trips only initial payment is $101.99. You have been charged monthly payments for May, June, and July. We have refunded 19.99 for the LTC portion of each of these 3 payments in the amount of $59.97. If you have any questions concerning this please let us know.
Replied By Karen O at 2008-07-24 09:20:05

We have issued a check for 161.96 to refund the erroneous charges. You enrolled in April, the difference in Both and Dream trips only initial payment is $101.99. You have been charged monthly payments for May, June, and July. We have refunded 19.99 for the LTC portion of each of these 3 payments in the amount of $59.97. If you have any questions concerning this please let us know.
Customer submitted at 2008-07-15 19:38:48

Hi, I was mistakenly enrolled in dreamtrips plus LTC in March and just realized this when paying my credit card bill today. I had only wanted to purchase the dreamtrips membership, but my enroller signed me up for both. I\'d like to change my membership to dreamtrips and also get a refund for the balance of the orginal payment and each monthly payment I\'ve been billed for since March, which is $151 for the difference of the membership and a total of $99.75 for the difference in the charges of the monthly payment, for a grand total of $250.75. Please e-mail me as soon as the charges have been reversed. I\'ve been out of town with my parents handling my credit card bill since the initial purchase which is why I hadn\'t contacted you sooner. Thanks, Jessica


InquiryId :  42641  InquiryType :  Dreamtrips  DateAndTime :  2008-07-16 01:01:02  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-17 07:01:20

Make your inquiry to the following email address: travel@worldventures.com
Customer submitted at 2008-07-16 01:01:02

Dear Penny--Blessings on your new adventure! Do you have info on Disney cruise to Caribean in Mid to late July 2009? Tried the search engine and nothing available....Looking for 3 night, room for our family of 4 and another family of 5. Room with a view, but don\'t need balcony.


InquiryId :  42642  InquiryType :  Magazines  DateAndTime :  2008-07-16 02:56:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-16 19:49:10

Hi,
Please enable all popups and then try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-16 02:56:38

why is it when I click on the \"book direct\" I get no response except for an exclaimation sign? Trouble seeing more info on the flight?


InquiryId :  42643  InquiryType :  Dreamtrips  DateAndTime :  2008-07-16 03:16:34  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-17 07:02:49

Call customer service...they can help you with your login information. The number is 972-805-9600
Customer submitted at 2008-07-16 03:16:34

I\'m a new member and I can\'t remember my login or password. I\'ve changed them a couple of times, so now I\'ve really gotten confused. Can you please send me my login and password so I can get into the Dreamtrips? Thanks, Kathy


InquiryId :  42654  InquiryType :  Existing Reservation  DateAndTime :  2008-07-16 07:23:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-16 20:25:56

Hi,
Please initiate livechat with the travel department and reconfirm your reservation with the travel agent there .

Thank You
WorldVentures Team

Customer submitted at 2008-07-16 07:23:29

How do I pull up a reservation that I made for a car or hotel?


InquiryId :  42664  InquiryType :  Dreamtrips  DateAndTime :  2008-07-16 10:39:21  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-17 06:58:14

We have no current Dreamtrip that I\\\'m aware of that offer any scuba diving....however, you might make the suggestion to the Dreamtrip manager. His name is Michael, and his email is m.koleber@worldventures.com
Customer submitted at 2008-07-16 10:39:21

I am an avid scuba enthusiast and found your website. I am looking for a trip that includes dives. I would love to know what you offer!


InquiryId :  42680  InquiryType :  Travel Commissions  DateAndTime :  2008-07-16 15:31:25  Status :  Replied and Resolved
Replied By Angela H at 2008-07-18 05:02:59

Dear Nathan, Due to the rapid expansion of the company WorldVentures signed on with a third party to help manage all of the bookings. Unfortunately there was an error in their system and their bookings do not filter into our system. The statements received from this vendor are supposed to populate with the ID number for the site that was used to insure everyone gets their due commission. However, it has recently come to our attention that there was an error with the script they used to populate this information. It has just been corrected, but to insure you receive all of your due commissions I will need the passenger names and dates of travel. I am terribly sorry for this inconvenience, and WorldVentures will be updating the .com site soon to correct this issue. Sincerely, Client Services
Replied By Josh Teague at 2008-07-17 06:36:11

Commissions are paid usually 120-150 days AFTER travel is taken. Thanks WorldVentures
Customer submitted at 2008-07-16 15:31:25

I am curious to how long it takes for commissions to be paid. Ive been booking trips since late May 2008 and have yet to see any deposits into my account. I think I just need some clarification. Regards, Nathan Bibeau


InquiryId :  42681  InquiryType :  New Reservation  DateAndTime :  2008-07-16 15:38:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-16 20:15:27

Hi,
Please delete temporary internet files and cookies and try again . Please specify the hotel which you are trying to search .

Thank You
WorldVentures Team

Customer submitted at 2008-07-16 15:38:41

I just an explanation, please. When trying to book an air & hotel I am finding only N/A available. When trying to check the price, I find \"this hotel is not available\". Yet, I find none available. Am I putting something in wrong or are they truly booked for those dates? Thanks for your help in clarifying this for me.


InquiryId :  42683  InquiryType :  Existing Reservation  DateAndTime :  2008-07-16 16:06:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-16 20:51:29

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-16 16:06:40

WCT863601281 Hotel reservation in Humble Texas 7/20 Please change from smoking to non-smoking


InquiryId :  42684  InquiryType :  Travel Commissions  DateAndTime :  2008-07-16 16:38:19  Status :  Replied and Resolved
Replied By Angela H at 2008-07-21 06:39:45

Dear Nancy, 3107c2tox was deemed non-commissionable by the vendor. This is why there is not an estimated commission for this booking. I have located the commission for the cruise you booked for your site. This is scheduled for payment at the end of this week. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-18 15:16:17

why am i not being paid for booking#3107c2tox date 07/17/2007 also this couple talked to me for over a month and finaly booked a cruise on my web site, why am i not being paid? confirmation #7209209 please explain the term booking fee earned.
Replied By Angela H at 2008-07-18 04:26:04

Dear Nancy, Our records show that you have received a direct deposit for a travel commission on 2/28/2008 in the amount of $7.00 for booking# 42NNN120Q. I have located another two bookings from a vendor that does not provide statements. You will be receiving another direct deposit at the end of next week in the amount of $248.00 for booking#\'s S3X11X4X1 12KL35411. As for the last booking done on your site, this was deemed non-commissionable by the vendor and there will be no commission. Thank you and have a great weekend. Sincerely, Client Services
Customer submitted at 2008-07-16 16:38:19

Member had trips booked on her dot com site on 11/16/07, 8/25/07, 07/19/07, and 03/28/07 but has not received any commissions on these bookings. Member wants to know where her travel commissions are for these trips because she has not received any.


InquiryId :  42685  InquiryType :  Existing Reservation  DateAndTime :  2008-07-16 16:36:46  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-16 20:52:19

Hi,
Please contact WCT at 1-888-254-0637 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-16 16:36:46

please cancel this reservation number L80708000. Confermation number WCT88126581. We have had a medical situation that has come up and will not be able to make it.


InquiryId :  42688  InquiryType :  Existing Reservation  DateAndTime :  2008-07-16 17:10:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-16 20:53:22

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-16 17:10:11

I have reservations from okc to pit for friday and cannot find them. Amanda Bruschi


InquiryId :  42701  InquiryType :  Existing Reservation  DateAndTime :  2008-07-17 04:30:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-17 19:03:34

Hi,
Please put the city name and the site will automatically take the airport code .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 04:30:42

I am having trouble finding the \"city codes\" for Tucson, Arizona. Is there a list of city codes?? Is there a button or icon I can click on to see a menu of city codes?? This is the biggest complaint users have of this site. I appreciate your help. Lisa Parks 520-904-8040


InquiryId :  42702  InquiryType :  Existing Reservation  DateAndTime :  2008-07-17 05:23:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-17 19:12:59

Hi,
Please contact WCT at 1-888-254-0637 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 05:23:03

We are having a problem trying to cancel a reservation made through this website. Confirmation # WCT8295556348. We cannot get a live person to help us. It is very urgent.


InquiryId :  42703  InquiryType :  Hotel  DateAndTime :  2008-07-17 05:37:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-17 19:13:59

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 05:37:05

member 898457 called and had referral who is not a member reserve a hotel and wanted to cancel it. the reserveration is for tonight. La Quinta SW. FT Worth Tx.


InquiryId :  42705  InquiryType :  Existing Reservation  DateAndTime :  2008-07-17 06:29:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-17 19:14:27

Hi,
You will receive the confirmation email from the airline or the vendor and you can check there .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 06:29:13

I was wondering were I can check my Itinerary.


InquiryId :  42712  InquiryType :  Dreamtrips  DateAndTime :  2008-07-17 09:01:46  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-18 10:39:17

Hi Joel...I\\\'m hoping Kelley got with you by now. If not, let me know! 972-985-6893 Larry
Customer submitted at 2008-07-17 09:01:46

We want to book a dream trip to Hawaii in Aug 23-28th 2008. WE need to know where we fly in to because we want to call for frequent flyer miles and can\'t without that information. Help please!!


InquiryId :  42713  InquiryType :  Existing Reservation  DateAndTime :  2008-07-17 09:03:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-17 19:15:03

Hi,
Please contact the airlines or the vendor and they will send you the confirmation .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 09:03:54

we purchased a tickets going to Miami FL on 8/30 can you please send again the confirmtion number via e-mail the tickets were buy for Pedro silva jesselin silva and Jessenia Gome


InquiryId :  42714  InquiryType :  Magazines  DateAndTime :  2008-07-17 09:06:27  Status :  Replied and Resolved
Replied By Angela H at 2008-07-18 05:10:30

Dear Edie, Due to the rapid expansion of the company WorldVentures signed on with a third party to help manage all of the bookings. Unfortunately there was an error in their system and their bookings do not filter into our system. The statements received from this vendor are supposed to populate with the ID number for the site that was used to insure everyone gets their due commission. However, it has recently come to our attention that there was an error with the script they used to populate this information. It has just been corrected, but to insure you receive all of your due commissions I will need the passenger names and dates of travel.Also, it takes approximately 60-120 days after the date of travel to receive a commission from the vendor. I am terribly sorry for this inconvenience, and WorldVentures will be updating the .com site soon to correct this issue. Sincerely, Client Services
Customer submitted at 2008-07-17 09:06:27

i rented a car last month, i don\'t see any commission or the booking i made on it.


InquiryId :  42718  InquiryType :  Group Reservation  DateAndTime :  2008-07-17 09:54:44  Status :  Replied and Resolved
Customer submitted at 2008-07-17 09:54:44

I would like to see about booking rooms for our High School Football Team 15 rooms 40 children (ages 15-17) 15 adults coaches ,booster members ,parents. @ these hotels Best Western Sun Rise Inn , Rode Inn , Reeds Motor Lodge Springerville AZ and Eager AZ


InquiryId :  42740  InquiryType :  New Reservation  DateAndTime :  2008-07-17 14:29:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-17 18:33:42

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 14:29:45

I need help booking a trip from Puerto Vallarta Mexico to Panama City and then to Asuncion Paraguary. Please respond.


InquiryId :  42741  InquiryType :  New Reservation  DateAndTime :  2008-07-17 14:58:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-17 18:34:52

Hi,
Please select all vacation hotspots on your dot com site .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 14:58:27

When I select vacations to search, I can\'t get chicago as a destination city


InquiryId :  42743  InquiryType :  Magazines  DateAndTime :  2008-07-17 15:42:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-18 16:29:57

Hi,
Please let use know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 15:42:06

Hey Louie, This is Robert (the new guy at Spinnaker). I took a look at the site and it looks good, really good. I would have called but I am about out of time. One question I had about the site, as it would pertain to my site and what I am doing, is can you add your own pages to your website? Like can you create a webpage using the site\'s template and then add a link to it from your menu? If it is what I think it is then you probably can. Do you think we can get together tommorrow after work? Or do you have something going on? As I mentioned, I am about ready to launch some more test marketing here in Orlando selling website promotion services (i.e. traffic to websites). I have been working on it for nearly a year and a half and it has been performing well at its current level. I have added a feature that will let me and the users better locate owners of websites according to their region which is presenting me this marketing opportunity. Your sales background I would be very appreciative if you could spend a couple hours with me going over it so that perhaps you can give some insight to the marketing. It is a new and unique approach so I think you will learn something yourself and it could be a good healthy exchange of each of our\'s knowledge, skills and experience. Have a good night, see you tomorrow (pay day yipppeeee!!!!!!)


InquiryId :  42745  InquiryType :  Existing Reservation  DateAndTime :  2008-07-17 15:49:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-17 19:16:46

Hi,
Please go to the dot com site and submit the group travel request form .

Thank You
WorldVentures Team

Customer submitted at 2008-07-17 15:49:14

I would like to book a vacation for twenty people under my membership to. 4 nights western caribbean. 9-16-09 departing from miami fl. include air fair from Milw. WI.


InquiryId :  42754  InquiryType :  Events  DateAndTime :  2008-07-17 17:45:37  Status :  Replied and Resolved
Customer submitted at 2008-07-17 17:45:37

I am trying to register for the Las Vegas acceleration and was told by another World Venture member that I could register a guest with me for a reduced price but there are no directions on the web site to access this. Can you guide me as to what my price is and what my guest\'s reduced price would be? Also, can you comment on why the phone automatic message said no one was available to accept my call when I DID call between the stated business hours? I called at 9:45 CST. According to the automatic phone message, someone should have been available to accept phone calls until 10pm(unless I misunderstood). Thank you Terry Kurtz


InquiryId :  42759  InquiryType :  Genealogy  DateAndTime :  2008-07-17 19:15:54  Status :  Replied and Resolved
Replied By Kristie H at 2008-07-21 09:35:45

We have checked both sites and they are both up and running.If you have any other questions please feel free to contact customer service at 972-805-9600 Monday-Friday 8am-8pm and Saturday 9am-1pm. Thanks, WorldVentures Genealogy Deopartment
Replied By Kristie H at 2008-07-21 09:35:31

We have checked both sites and they are both up and running.If you have any other questions please feel free to contact customer service at 972-805-9600 Monday-Friday 8am-8pm and Saturday 9am-1pm. Thanks, WorldVentures Genealogy Deopartment
Replied By Kristie H at 2008-07-21 09:35:27

We have checked both sites and they are both up and running.If you have any other questions please feel free to contact customer service at 972-805-9600 Monday-Friday 8am-8pm and Saturday 9am-1pm. Thanks, WorldVentures Genealogy Deopartment
Replied By Kristie H at 2008-07-21 09:34:21

We have checked both sites and they are both up and running.If you have any other questions please feel free to contact customer service at 972-805-9600 Monday-Friday 8am-8pm and Saturday 9am-1pm. Thanks, WorldVentures Genealogy Deopartment
Customer submitted at 2008-07-17 19:15:54

I enrolled/sponsored Anna Burkle in both products (LTC and DreamTrips). Her WV ID is 940273. I was in Austin, TX last weekend and she told me that she is unable to get on her WV Website. Her password is: 12345. I\'ve tried it myself, and I can\'t get to her WV Website either! Did I not put in the right info for her to log in? If not that, what happened?


InquiryId :  42764  InquiryType :  Existing Reservation  DateAndTime :  2008-07-18 04:11:50  Status :  Replied and Resolved
Replied By David S at 2008-07-18 10:00:37

Sir, your account is fine and in great standing. To enter your web site do the fdollowing : www.ThadBennett.worldventures.com or .biz password :workout1963
Customer submitted at 2008-07-18 04:11:50

Good Morning, My name is Thaddeus Bennett and I have a buisness part of WV however I think there is an issue with my monthly payments. I believe my id is 91105 and I would like to know how much will I have to pay to get my sight back up and running.


InquiryId :  42771  InquiryType :  Existing Reservation  DateAndTime :  2008-07-18 07:21:35  Status :  Replied and Resolved
Customer submitted at 2008-07-18 07:21:35

trying to seach employment info and my computer will not go there for some reason. Could you email me info. Thanks


InquiryId :  42777  InquiryType :  Flight  DateAndTime :  2008-07-18 08:20:48  Status :  Replied and Resolved
Replied By David S at 2008-07-18 09:46:43

yOU CAN SELECT A DATE OF ANY FLIGHT , BUT THE FLEX DATES YOU CAN\\\'T
Customer submitted at 2008-07-18 08:20:48

Can you only select flights with absolute dates, or is there a way for flexible planning?


InquiryId :  42785  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-07-18 10:12:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-18 16:42:03

Hi,
The site is working properly . Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-18 10:12:40

When i pick a vacation i wait for the page to load with the prices and it only gets to 58% and the prices never come up


InquiryId :  42788  InquiryType :  Existing Reservation  DateAndTime :  2008-07-18 11:41:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-18 16:54:33

Hi,
If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-07-18 11:41:08

I would like to review a booked reservation that I need to possibly change. How do I do that? Thank you, Valerie


InquiryId :  42790  InquiryType :  Magazines  DateAndTime :  2008-07-18 12:05:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-18 16:45:48

Hi,
Please let us know your member id so that we can update it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-18 12:05:03

I would like to change my URL to www.mostfun.worldtravel.com thank you


InquiryId :  42791  InquiryType :  Magazines  DateAndTime :  2008-07-18 12:24:31  Status :  Replied and Resolved
Customer submitted at 2008-07-18 12:24:31

i would like to start my on business with throw world ventures.


InquiryId :  42792  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-18 12:25:51  Status :  Replied and Resolved
Replied By Josh Eller at 2008-07-22 15:59:33

Through further review of your back office, you should be able to register for this cruise by selecting this additional event when signing up for the Minneapolis LTC Seminar. If you have any further questions regarding this matter, please call 972-805-9600 for further assistance. Thanks and have a great day!
Customer submitted at 2008-07-18 12:25:51

how do i register for the leadership dinner cruise for thur. july 24th?


InquiryId :  42793  InquiryType :  Existing Reservation  DateAndTime :  2008-07-18 12:41:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-20 19:41:53

Hi,
Thank you and have a great day !

Thank You
WorldVentures Team

Customer submitted at 2008-07-19 05:04:20

I want to do all the training Thank you
Replied By Aruna A at 2008-07-18 16:56:06

Hi,
Do you want to check the video training or the LTC orientation ?

Thank You
WorldVentures Team

Customer submitted at 2008-07-18 12:41:57

How do I click on to start training. I cannot find where to go in the back office? thanks Lori


InquiryId :  42794  InquiryType :  New Reservation  DateAndTime :  2008-07-18 13:22:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-18 16:50:39

Hi,
Please initiate livechat with the travel department and a travel agent will assist you

Thank You
WorldVentures Team

Customer submitted at 2008-07-18 13:22:40

I was inquiring on price matching. I was told at our meeting that world ventures now price matches and I was wondering how it works. I am looking at booking a few different trips on my website for my brothers wedding trip and the only way I will be able to is if I am able to match the vacation package I found on orbitz. The hotel we will be staying at is Dreams Tulum in Riviera Maya


InquiryId :  42797  InquiryType :  Magazines  DateAndTime :  2008-07-18 14:35:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-18 16:51:24

Hi,
Please let us know your member id so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-18 14:35:37

I\'m having trouble finding my website my last name was type wrong and I still don\'t know if is been fixed or not can you help me on this.


InquiryId :  42799  InquiryType :  New Reservation  DateAndTime :  2008-07-18 16:35:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-18 16:53:07

Hi,
For air reservations, there is no commission .

Thank You
WorldVentures Team

Customer submitted at 2008-07-18 16:35:42

When trying to book a reservation from ABQ to LAS I was never given an option to book through World Ventures and had to book direct with Travelocity. Does this mean I will not get commission on this booking? I have been extremely frustrated with booking with World Ventures, please help!


InquiryId :  42802  InquiryType :  Events  DateAndTime :  2008-07-18 18:05:11  Status :  Replied and Resolved
Customer submitted at 2008-07-18 18:05:11

I am considering partering with World Ventures (WV) after being invited by a close friend to attend a presentation today. In doing my due dilligence I discovered some negative reviews of World Ventures. How does World Ventures respond to the scores of negative revues online that advise anyone to steer clear of WV?


InquiryId :  42803  InquiryType :  Travel Commissions  DateAndTime :  2008-07-18 19:29:35  Status :  Replied and Resolved
Replied By Angela H at 2008-07-21 06:52:15

Dear James, Cruises payout between 10-15% of the base price on a booking. The base price does not include taxes, port fees, gratuities, ect. From the total commission earned you will receive 50% as a WorldVentures LTC. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-18 19:29:35

What percentage commission am I paid for booking a cruise? I can\'t find the info on your website.


InquiryId :  42811  InquiryType :  Magazines  DateAndTime :  2008-07-19 07:18:02  Status :  Replied and Resolved
Replied By Ric Q at 2008-08-04 16:51:50

I cannot quite understand your flight request. I am sure it can be done we have great multi-stop search engine.
Customer submitted at 2008-07-19 07:18:02

hI RICK I JUST RETIRED FROM TEACHING AND I AM INTERESTED IN TALKING TO YOU ABOU YOUR BUSINESS. WE ARE ALSO LOOKING TO FLY FROM JFK TO HONOLULU,CONTINUING ON TO SYDNEY AFTER 1 DAY RETURNING FROM SYD TO HONOLULU SPENDING 3-4 DAYS THERE AND RETURNING TO JFK 12/17 DEPART JFK DEPERT SYD 12-30 DEPART HON 1-5 GIVE ME A CALL TO TALK ABOUT THE BUSINESS AND THE FLIGHTS HOPE ALL IS GOING WELL AND THERE ARE A FEW INTERESTING THINGS TO TALK ABOUT REGUARDING CM THANKS BOB


InquiryId :  42832  InquiryType :  Magazines  DateAndTime :  2008-07-19 17:17:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-20 18:45:43

Hi,
Please contact customer support directly at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-19 17:17:16

We have a rep in our downline that wants to freeze or waive his montly dues. What are all his options without giving up his spot? Thank you so much. Mario


InquiryId :  42836  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-19 22:03:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-20 18:39:10

Hi,
Please login to your dot biz site and go to Support link and then My Profile to update it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-19 22:03:22

I need all of my passwords and site username changed... I forgot how to do it and need all the info again. Thanks...


InquiryId :  42844  InquiryType :  Magazines  DateAndTime :  2008-07-20 08:12:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-20 18:40:54

Hi,
Please reconfirm your SSN and we will send you the password .

Thank You
WorldVentures Team

Customer submitted at 2008-07-20 08:12:06

please send me pasword and id i cant open my account thnak you so much! ID 868834


InquiryId :  42848  InquiryType :  Flight  DateAndTime :  2008-07-20 10:19:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-20 19:48:51

Hi,
Please contact the airlines directly and reconfirm your reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-07-20 10:19:42

I\'m trying to find out how to check the status of our flight info from a reservation that we made through World Ventures. I\'ve looked on the website and can\'t see where to go to check it.


InquiryId :  42851  InquiryType :  Magazines  DateAndTime :  2008-07-20 14:01:39  Status :  Replied and Resolved
Customer submitted at 2008-07-20 14:01:39

Dear Travel Provider, We are Medical Escort Services and would like to present our Travel Plus service. These days, the Baby Boomers are nearing their middle years with disposable income and growing interest in exploring the world, while their health or that of their family members may not be ideal. As a licensed provider of first responder care and medical escorts, we are uniquely suited to add an extra level of security to travel packages with an escort for the travelers or home care for their loved ones for the extent of their trip. Cost/Benefit Analysis: Utilizing our Travel Plus means at least two extra tickets, one for the traveler and one for the escort; we also pay a referral fee for each booking. This layer of peace of mind is bound to put your company ahead of the pack in quality service, novelty and guest satisfaction. Please give us a call to learn more about how our Travel Plus service works and how we can seamlessly integrate it into existing packages you provide Sincerely, Alain Hernandez PMD Medical Escort Services Marketing Account support mobil 305-300-6025 Miami Branch 305-971-6308 Los Angeles Branch 213-864-0856 Toll Free 1-877-ASK-1REP(275-1737) [url=http://www.MedicalEscortServices.com]www.MedicalEscortServices.com[/url] We stand by our quality service and our preferential pricing. We\'ll beat any competitive quote! Quality, affordable care, land, sea or air!


InquiryId :  42855  InquiryType :  Existing Reservation  DateAndTime :  2008-07-20 16:13:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-20 19:50:28

Hi,
You just need to input the city name and the site will take the code automatically or else you can search through google .

Thank You
WorldVentures Team

Customer submitted at 2008-07-20 16:13:19

where can someone find the abreviatons for the airport they are flying out of?


InquiryId :  42857  InquiryType :  Existing Reservation  DateAndTime :  2008-07-20 16:53:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-20 19:52:35

Hi,
Is it similar for all the searches ? Please let us know the search details and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-20 16:53:39

Why do several listings of hotels pop up, but only maybe 5-7 have price listings...and the rest say na(not available)


InquiryId :  42858  InquiryType :  Existing Reservation  DateAndTime :  2008-07-20 16:57:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-20 19:52:59

Hi,
It is not there currently , but you can send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-20 16:57:01

Is there any place on the site that you can look for fares about a train trip


InquiryId :  42860  InquiryType :  Flight  DateAndTime :  2008-07-20 17:24:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-20 19:53:35

Hi,
On the search result page, you can find the link for advanced search and there submit the search for business or first class .

Thank You
WorldVentures Team

Customer submitted at 2008-07-20 17:24:24

What if I want to travel business or first class? How can I book my flight and choose the class I want to sit in?


InquiryId :  42876  InquiryType :  Flight  DateAndTime :  2008-07-21 05:31:19  Status :  Replied and Resolved
Replied By David S at 2008-08-14 07:44:36

Your SUGGESTion is dully noted, but the site only produces what the sort factor are .
Customer submitted at 2008-07-21 08:00:19

i am not a member yet, that is why I need to know the answer to my question before I become a member
Replied By David S at 2008-07-21 07:52:12

are you a member ???? if so please send me your member id number
Customer submitted at 2008-07-21 05:31:19

IS THERE A WAY TO PICK SPECIFIC FLIGHTS INSTEAD OF BUYING WHAT THE SITE SUGGESTS AS A PACKAGE?


InquiryId :  42885  InquiryType :  Flight  DateAndTime :  2008-07-21 07:31:39  Status :  Replied and Resolved
Replied By David S at 2008-07-21 07:49:54

call me at the support desk : dave scott
Customer submitted at 2008-07-21 07:31:39

I am on the meta search area and have found the flight I want but when clicking on the option to book it to go to another site, it will not bring up the new site to book the reservation. Is there anything else I can do?


InquiryId :  42888  InquiryType :  Existing Reservation  DateAndTime :  2008-07-21 08:02:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-21 17:45:45

Hi,
If it is an air reservation , please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-07-21 08:02:57

How do I get my etickets. I booked a cruise last week.


InquiryId :  42891  InquiryType :  Existing Reservation  DateAndTime :  2008-07-21 08:14:01  Status :  Replied and Resolved
Replied By David S at 2008-07-21 10:06:35

send the request to travel@worldventures.com
Customer submitted at 2008-07-21 08:14:01

I booked a Mexican Riviera Cruise on Princess Cruise Lines Nov 1-8. I put the $500 deposit down. I need to cancel that trip. Can you help me with this? Thank you.


InquiryId :  42894  InquiryType :  Existing Reservation  DateAndTime :  2008-07-21 08:47:58  Status :  Replied and Resolved
Replied By David S at 2008-07-21 10:01:05

send request to travel@worldventures.com
Customer submitted at 2008-07-21 08:47:58

I need to cancel my car rental- ID # 481982945836


InquiryId :  42902  InquiryType :  Magazines  DateAndTime :  2008-07-21 10:24:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-21 16:50:57

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-21 10:24:44

info


InquiryId :  42903  InquiryType :  Existing Reservation  DateAndTime :  2008-07-21 10:31:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-21 17:48:05

Hi,
Please contact your representative directly to know their website url .

Thank You
WorldVentures Team

Customer submitted at 2008-07-21 10:31:31

I\'m trying to book a trip under my representative, Sharon Lee\'s name, but I\'m unable to bring up her email address. I believe it is www.withhislifeministry.com, but it isn\'t working. Can you assist me?


InquiryId :  42906  InquiryType :  Events  DateAndTime :  2008-07-21 10:48:47  Status :  Replied and Resolved
Replied By Matthew Phelps at 2008-07-25 15:17:30

Hello Ms. Pfizenmaier, If you were double billed please provide a copy of your bank statement via fax to #972-985-6842 attention Biling. Thank You! WV
Customer submitted at 2008-07-21 10:48:47

ms Pfizenmaier called in inquiring about her double charges on the Orlando and Las Vegas event from 12/2007 and 03/2008 respectively.


InquiryId :  42908  InquiryType :  Dreamtrips  DateAndTime :  2008-07-21 11:44:41  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-07-22 14:51:11

Call customer service at 972-805-9600 and let them check on this for you.
Customer submitted at 2008-07-21 11:44:41

When I select the dreamtrips to view the information that is contained in the website it comes up blank on all of them. I have tried to look at these from different computers and it does the same thing. I am a worldventures consultant and this is very upsetting to me. I don\'t understand why this does not work.


InquiryId :  42915  InquiryType :  Existing Reservation  DateAndTime :  2008-07-21 13:04:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-21 17:48:28

Hi,
Login to your .biz and click on Marketing at the top of the page, on the drop down menu click Marketing Assets, accept the disclaimer and the next page will display available products including business cards .

Thank You
WorldVentures Team

Customer submitted at 2008-07-21 13:04:48

I want to order some business cards. I cannot seem to get on the right sight.


InquiryId :  42920  InquiryType :  New Reservation  DateAndTime :  2008-07-21 13:34:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-21 17:03:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-21 13:34:12

trying to leave tommorrow 7/22/08 2 adults an return friday 7/25/08, hotel- air + car if possible somewhere around lower manhattan my price range is 450 to 475 per. person i would perfer 2 speak with a live rep. if i can


InquiryId :  42924  InquiryType :  Magazines  DateAndTime :  2008-07-21 14:00:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-21 17:04:36

Hi,
What is the final payment about ? Please let us know .

Thank You
WorldVentures Team

Customer submitted at 2008-07-21 14:00:24

Hello I\'m trying to make my final payment and I\'m in need of assistance please contact me ASAP.


InquiryId :  42926  InquiryType :  Magazines  DateAndTime :  2008-07-21 14:33:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-21 17:05:02

Hi,
Please let us know the url and the login details that you are using .

Thank You
WorldVentures Team

Customer submitted at 2008-07-21 14:33:06

I can\'t login.


InquiryId :  42939  InquiryType :  Reactivation  DateAndTime :  2008-07-21 17:17:06  Status :  Replied and Resolved
Customer submitted at 2008-07-21 17:17:06

My husbands center is showing Inactive on my site. We have been TRYING to Activate the site, but CONTINUOUSLY get the message \"This Account is already Active, no Need to Activate\". I am VERY frustrated as my FQR+ status has been taken away, and we are dilently trying to find the means to make him (Jeffrey Bradley-924738) ACtive. We suspect it may be an expired Credit Card but have not been able to access the way to remedy this. Sharon Bradley 898604


InquiryId :  42940  InquiryType :  Reactivation  DateAndTime :  2008-07-21 17:17:20  Status :  Replied and Resolved
Replied By Josh Teague at 2008-07-22 10:28:59

This account has not had a payment made on it since 4/26/08 We will need payment for the back months to bring account active. Thanks WorldVentures
Replied By Josh Teague at 2008-07-22 10:18:39

This account has not had a payment made on it since 4/26/08 We will need payment for the back months to bring account active. Thanks WorldVentures
Replied By Josh Teague at 2008-07-22 10:16:32

This account has not had a payment made on it since 4/26/08 We will need payment for the back months to bring account active. Thanks WorldVentures
Customer submitted at 2008-07-21 17:17:20

My husbands center is showing Inactive on my site. We have been TRYING to Activate the site, but CONTINUOUSLY get the message \"This Account is already Active, no Need to Activate\". I am VERY frustrated as my FQR+ status has been taken away, and we are dilently trying to find the means to make him (Jeffrey Bradley-924738) ACtive. We suspect it may be an expired Credit Card but have not been able to access the way to remedy this. Sharon Bradley 898604


InquiryId :  42942  InquiryType :  Travel Commissions  DateAndTime :  2008-07-21 17:22:17  Status :  Replied and Resolved
Replied By Angela H at 2008-07-24 09:53:27

Dear Denise, The hotel that was unsucessful will not appear because it did not go through. The commission rate for cruises is between 10-15% and subject to change at the vendors discretion. The commission is paid out on the base price, this does not include taxes, port fees, gratuities, ect. The commission rate that shows in the .com site is based off the old comp plan of 30%, but you will receive the full 50%. Sincerely, Client Services
Customer submitted at 2008-07-21 17:22:17

Which hotel was unsuccessful? The only 2 hings I see on there were the 2 cruises?? Also what are the commission rates for cruises? I thought they were somewhere around 13% to 18%. It looks like I\'m only getting ike 3 % Please help. I\'m very new at all this. Thanks


InquiryId :  42944  InquiryType :  Magazines  DateAndTime :  2008-07-21 17:50:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-22 21:36:18

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-21 17:50:08

Hello, My name is Roma Buendia and I am an agent representative for this company. I booked a hotel room for my aunt in Nigara Falls, NY at the Howard Johnson - closest to NY. They checked in with the reservation. They checked out and payed and signed the receipt for $270. When she checked her credit card statement, she had another charge aside from the Howard Johnson, reading World Ventures for $340... My contact information is (201) 450-4260.. She lives in San Salvador, El Salvador and needs to settle this matter as son as possible. Thank you Confirmation Number: WCT864465762 Guest Name: SILVIA GALDAMEZ Hotel Confirmation Number: 59202793


InquiryId :  42948  InquiryType :  Existing Reservation  DateAndTime :  2008-07-21 18:30:41  Status :  Replied and Resolved
Replied By David S at 2008-07-22 09:08:43

Please call the following: Registry Support at 858-433-1506 or via email at support@eregistrygifts.com. Please let me know if you have any further questions regarding this program.
Customer submitted at 2008-07-21 18:30:41

GRP7GJ7W414F Hello, I have purchased the honeymoon package as a gift for my nephew. Please deliver a champagne to the newly weds room when they arrive. Please confirm this with me by e-mail. Thank you.


InquiryId :  42949  InquiryType :  Magazines  DateAndTime :  2008-07-21 19:51:22  Status :  Replied and Resolved
Customer submitted at 2008-07-21 19:51:22

hi walter elizabeth here. please contact me at efeibelman@comcast.net I would like to talk to you about a trip.


InquiryId :  42953  InquiryType :  Commissions  DateAndTime :  2008-07-21 20:57:53  Status :  Replied and Resolved
Replied By Angela H at 2008-07-22 15:25:33

Dear Edie, I will need the passenger names and date of travel to locate this commission for you. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-21 20:57:53

i booked a rental car in June and do not see it listed and have not received any commission. pls advise*2ND REQUEST!!. -edie cisneros 408-806-1890


InquiryId :  42972  InquiryType :  New Reservation  DateAndTime :  2008-07-23 16:26:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-23 21:41:06

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-23 16:26:12

customer is going through a members site to get a hotel room for 6 people and wanted comparisons on rates and had questions about double occupancy. needs this info asap. since she is not a member, she can't get into a backoffice.


InquiryId :  43042  InquiryType :  General Questions  DateAndTime :  2008-07-28 22:08:24  Status :  Replied and Resolved
Replied By Josh Eller at 2008-08-14 17:13:42

please fax us a copy of your social security card and valid drivers license so we can update your SS# to appear correctly on your account. You can fax them to 972-767-4178, and address them to the attention of COMPLIANCE DEPARTMENT. Please also include a cover latter explaining why they are being sent, and mention the incorrect information being input at time of enrollment. Thanks, and if you need furthher assistance on this matter please call us directly at 972-805-9600. Have a great day!
Replied By Josh Eller at 2008-08-14 17:13:35

please fax us a copy of your social security card and valid drivers license so we can update your SS# to appear correctly on your account. You can fax them to 972-767-4178, and address them to the attention of COMPLIANCE DEPARTMENT. Please also include a cover latter explaining why they are being sent, and mention the incorrect information being input at time of enrollment. Thanks, and if you need furthher assistance on this matter please call us directly at 972-805-9600. Have a great day!
Customer submitted at 2008-07-28 22:08:24

941142 Cherie Cornelius - 1 number is wrong in SS#. Last four should be 7756 not 7556. It was input incorrectly by upline.


InquiryId :  43047  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-23 07:50:48  Status :  Replied and Resolved
Replied By Ric Q at 2008-11-17 16:00:52

Login to your .biz and under the Marketing, click on Marketing Tools and accept the disclaimer. Next page will have BUSINESS CARDS AND LETTERHEAD
Customer submitted at 2008-07-23 07:50:48

I just joined World Venture and would like to know how I can get my own WV business cards?


InquiryId :  43052  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-23 09:05:53  Status :  Replied and Resolved
Replied By Ric Q at 2008-11-17 16:06:31

Login to your back office and under Marketing, click on Marketing Tools.
Customer submitted at 2008-07-23 09:05:53

business cards


InquiryId :  43053  InquiryType :  Magazines  DateAndTime :  2008-07-23 09:21:12  Status :  Replied and Resolved
Replied By Tony Wang at 2008-08-29 08:22:15

The \"package\" prices can be found by choosing Vacation on your search engine. On the bottom please choose Air+Hotel, then enter the specific criteria for travel. Once you have clicked on Meta Search, the hotel prices will display first. Please let us know if you need further assistance on this matter. Thanks.
Replied By Tony Wang at 2008-08-29 08:22:07

The \"package\" prices can be found by choosing Vacation on your search engine. On the bottom please choose Air+Hotel, then enter the specific criteria for travel. Once you have clicked on Meta Search, the hotel prices will display first. Please let us know if you need further assistance on this matter. Thanks.
Customer submitted at 2008-07-23 09:21:12

I\'m trying to figure out how to check for \"package\" travel to a specific hotel and city (including air & car). I can\'t find a way through the search engine. Can you direct me? I\'m looking for \"my price\" as an LTC. Thanks. Pat


InquiryId :  43059  InquiryType :  New Reservation  DateAndTime :  2008-07-23 10:36:13  Status :  Replied and Resolved
Customer submitted at 2008-07-23 10:36:13

I am looking for a large unit at villa del arco, for the christmas / new year weeks. Your current calender doesn\'t go out that far. Please let me know what the availability is for that time.


InquiryId :  43064  InquiryType :  Magazines  DateAndTime :  2008-07-23 11:36:05  Status :  Replied and Unresolved
Customer submitted at 2008-07-23 11:36:05

Hey Aunt Jackie!! This is a cool web-site. How is it working out for ya\'ll?


InquiryId :  43084  InquiryType :  Reactivation  DateAndTime :  2008-07-23 16:12:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-29 23:07:09

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-23 16:12:24

I would like to cancel my account effective today 7/23/2008. Than you.


InquiryId :  43086  InquiryType :  Travel Commissions  DateAndTime :  2008-07-23 16:45:26  Status :  Replied and Resolved
Replied By Angela H at 2008-07-29 13:37:16

Dear Daray, I have located this commission for you. It is scheduled for payment at the end of this week. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-23 16:45:26

I am providing the information that Angela H needed in response to my inquiry dated 7/15/08. Flight: Delta Air Lines flight 321 ( non-stop ) For your boarding pass, use reference code QMKE73 for online or airport check-in.Operated by Delta Air Lines Depart: Dayton International Airport (DAY) Thu, Mar 06 at 03:05 PM Arrive: Atlanta Hartsfield International Airport (ATL) Thu, Mar 06 at 04:38 PM Seat: 23A 23B Flight Time: 1 hrs 33 min Status: Confirmation Code: QMKE73 Note: This code may be used at the airline\'s self check-in kiosk.______________________________________________________ Flight: Delta Air Lines flight 1279 ( non-stop ) Operated by Delta Air Lines Depart: Atlanta Hartsfield International Airport (ATL) Thu, Mar 06 at 08:00 PM Arrive: Las Vegas McCarran International Airport (LAS) Thu, Mar 06 at 09:27 PM Seat: 39G 39F Flight Time: 4 hrs 27 min Status: Confirmation Code: QMKE73 Note: This code may be used at the airline\'s self check-in kiosk.______________________________________________________ Flight: US Airways flight 1011 ( non-stop ) For your boarding pass, use reference code DH85H5 for online or airport check-in.Operated by US Airways Depart: Las Vegas McCarran International Airport (LAS) Sun, Mar 09 at 10:40 PM Arrive: Philadelphia International Airport (PHL) Mon, Mar 10 at 06:13 AM Seat: 14F 14E Flight Time: 4 hrs 33 min Status: Confirmation Code: DH85H5 Note: This code may be used at the airline\'s self check-in kiosk.______________________________________________________ Flight: US Airways flight 3837 ( non-stop ) Operated by US AIRWAYS EXPRESS-AIR WISCONSIN Depart: Philadelphia International Airport (PHL) Mon, Mar 10 at 07:24 AM Arrive: Dayton International Airport (DAY) Mon, Mar 10 at 09:08 AM Seat: 7A 7C Flight Time: 1 hrs 44 min Status: Confirmation Code: DH85H5 Note: This code may be used at the airline\'s self check-in kiosk._____________________________________________________ Hotel Details: -------------- ______________________________________________________ Hotel: Rio All Suite Hotel and Casino 3700 W FLAMINGO RD Las Vegas NV 89103 Tel: 7022527777 Room: 1 room,3 nights Room 1( 2Adults - Daray Cochran ) Suite with 2-for-1 Tickets to Penn and Teller at Rio Las Vegas Includes 2 for 1 Tickets to Penn and Teller Check-in: Thu, Mar 06 Check-out: Sun, Mar 09 Policy: Guaranteed Late Arrival Status: Confirmation Code: 428569893 ______________________________________________________ Ground Transport Details: ------------------------- ______________________________________________________ Provided By: Gray Line\'s Airport Transfers to Las Vegas Strip/Downtown Tel:702-739-5700 Date: Thu Mar 06, 2008 Type: Round Trip Quantity: 2 Traveler (ages 4+) Status: Ground Transfer Confirmation - 428577772 Voucher: http://go.travelpn.com/asp/TripRetrieve.do?Service=TPN&itineraryId;=280560022930&XFactorType;=GT&BookingID;=428577772&SupplierId;=10086&emailInd;=yes&affiliateId;=10018228&subAffiliateId;=&email;_addr=${agentEmail} NOTE: You must use the link above to print this voucher. ______________________________________________________ Trip cost details: ------------------ All prices are shown in U.S. dollars: 2 adults Flight + Hotel Price: $1,078.02 Taxes and Fees (Flight + Hotel): $164.60 Gray Line\'s Airport Transfers to Las Vegas Strip/Downtown (Includes Tax): $20.00 ------------ TotalTrip Price: $1,262.62


InquiryId :  43087  InquiryType :  Travel Commissions  DateAndTime :  2008-07-23 16:45:27  Status :  Replied and Resolved
Customer submitted at 2008-07-23 16:45:27

I am providing the information that Angela H needed in response to my inquiry dated 7/15/08. Flight: Delta Air Lines flight 321 ( non-stop ) For your boarding pass, use reference code QMKE73 for online or airport check-in.Operated by Delta Air Lines Depart: Dayton International Airport (DAY) Thu, Mar 06 at 03:05 PM Arrive: Atlanta Hartsfield International Airport (ATL) Thu, Mar 06 at 04:38 PM Seat: 23A 23B Flight Time: 1 hrs 33 min Status: Confirmation Code: QMKE73 Note: This code may be used at the airline\'s self check-in kiosk.______________________________________________________ Flight: Delta Air Lines flight 1279 ( non-stop ) Operated by Delta Air Lines Depart: Atlanta Hartsfield International Airport (ATL) Thu, Mar 06 at 08:00 PM Arrive: Las Vegas McCarran International Airport (LAS) Thu, Mar 06 at 09:27 PM Seat: 39G 39F Flight Time: 4 hrs 27 min Status: Confirmation Code: QMKE73 Note: This code may be used at the airline\'s self check-in kiosk.______________________________________________________ Flight: US Airways flight 1011 ( non-stop ) For your boarding pass, use reference code DH85H5 for online or airport check-in.Operated by US Airways Depart: Las Vegas McCarran International Airport (LAS) Sun, Mar 09 at 10:40 PM Arrive: Philadelphia International Airport (PHL) Mon, Mar 10 at 06:13 AM Seat: 14F 14E Flight Time: 4 hrs 33 min Status: Confirmation Code: DH85H5 Note: This code may be used at the airline\'s self check-in kiosk.______________________________________________________ Flight: US Airways flight 3837 ( non-stop ) Operated by US AIRWAYS EXPRESS-AIR WISCONSIN Depart: Philadelphia International Airport (PHL) Mon, Mar 10 at 07:24 AM Arrive: Dayton International Airport (DAY) Mon, Mar 10 at 09:08 AM Seat: 7A 7C Flight Time: 1 hrs 44 min Status: Confirmation Code: DH85H5 Note: This code may be used at the airline\'s self check-in kiosk._____________________________________________________ Hotel Details: -------------- ______________________________________________________ Hotel: Rio All Suite Hotel and Casino 3700 W FLAMINGO RD Las Vegas NV 89103 Tel: 7022527777 Room: 1 room,3 nights Room 1( 2Adults - Daray Cochran ) Suite with 2-for-1 Tickets to Penn and Teller at Rio Las Vegas Includes 2 for 1 Tickets to Penn and Teller Check-in: Thu, Mar 06 Check-out: Sun, Mar 09 Policy: Guaranteed Late Arrival Status: Confirmation Code: 428569893 ______________________________________________________ Ground Transport Details: ------------------------- ______________________________________________________ Provided By: Gray Line\'s Airport Transfers to Las Vegas Strip/Downtown Tel:702-739-5700 Date: Thu Mar 06, 2008 Type: Round Trip Quantity: 2 Traveler (ages 4+) Status: Ground Transfer Confirmation - 428577772 Voucher: http://go.travelpn.com/asp/TripRetrieve.do?Service=TPN&itineraryId;=280560022930&XFactorType;=GT&BookingID;=428577772&SupplierId;=10086&emailInd;=yes&affiliateId;=10018228&subAffiliateId;=&email;_addr=${agentEmail} NOTE: You must use the link above to print this voucher. ______________________________________________________ Trip cost details: ------------------ All prices are shown in U.S. dollars: 2 adults Flight + Hotel Price: $1,078.02 Taxes and Fees (Flight + Hotel): $164.60 Gray Line\'s Airport Transfers to Las Vegas Strip/Downtown (Includes Tax): $20.00 ------------ TotalTrip Price: $1,262.62


InquiryId :  43088  InquiryType :  Magazines  DateAndTime :  2008-07-23 17:05:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-29 23:18:26

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-23 17:05:06

Dear Siss- My address is: 23701 Via Astorga Ave. Mission Viejo Ca 92691 It is very easy to mapquest. When do you think you will arrive? I too am excited...you know, I have a TV now and know how to use some of the remote buttons. What sort of stuff would you like to do? Disney is always fun. It has been nice and warm all week and the nights have been refreshingly cool. It might be nice to dine at the lake. I have not joined the lake association which is a pitty because everyone says it really is nice. On my list of things to do. I\'ll call you again tomorrow in the am and hopefuly we can connect. Again, I would realy like for you spend the weekend at my house. There is the guest room with a bed a couple of couches and an inflatable mattress the kids might like. Ollie is really gentle and will sleep in my room. Love you all so much. See you in a couple of days. Love, Brother


InquiryId :  43094  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-07-23 18:29:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-29 23:27:20

Hi,
Please check under Vacations tab .

Thank You
WorldVentures Team

Customer submitted at 2008-07-23 18:29:19

i thought there was a way to search for RCI timeshare properties avail to rent on this site, but can\'t find it. can you help?


InquiryId :  43105  InquiryType :  Travel Commissions  DateAndTime :  2008-07-23 20:57:32  Status :  Replied and Resolved
Replied By Angela H at 2008-07-29 13:41:51

Dear Frank, Due to the rapid expansion of the company WorldVentures signed on with a third party to help manage all of the bookings. Unfortunately there was an error in their system and their bookings do not filter into our system. The statements received from this vendor are supposed to populate with the ID number for the site that was used to insure everyone gets their due commission. However, it has recently come to our attention that there was an error with the script they used to populate this information. It has just been corrected, but to insure you receive all of your due commissions I will need the passenger names and dates of travel. I am terribly sorry for this inconvenience, and WorldVentures will be updating the .com site soon to correct this issue. Sincerely, Client Services
Customer submitted at 2008-07-23 20:57:32

How long will it take for comissions to show up on the back office page?


InquiryId :  43112  InquiryType :  Existing Reservation  DateAndTime :  2008-07-24 05:13:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 02:13:32

Hi,
Please contact airlines directly to reconfirm reservation .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 05:13:16

What time is my flight leaving Raleigh Durham this evening? 8/24


InquiryId :  43118  InquiryType :  New Reservation  DateAndTime :  2008-07-24 06:59:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 00:30:15

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 06:59:14

IS THIS BOOKING ID AN ALL INCLUSIVE. UB247752Y


InquiryId :  43121  InquiryType :  Magazines  DateAndTime :  2008-07-24 07:38:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 00:40:59

Hi,
Please let us know your member id and url and the login details so that we can check.

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 07:38:00

I have been an LTC for quite some time now and have my monthly fee taken out automatically and I am still unable to log in to the members area. Please help as I am trying to learn more so I can sell this stuff. Thanks, Steven Hage.


InquiryId :  43126  InquiryType :  Video Training  DateAndTime :  2008-07-24 08:17:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 00:43:56

Hi,
Please contact customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 08:17:40

I can not access the VT part of my website


InquiryId :  43127  InquiryType :  Video Training  DateAndTime :  2008-07-24 08:18:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 00:44:57

Hi,
Please contact customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 08:18:19

I can not access the VT part of my website


InquiryId :  43130  InquiryType :  Events  DateAndTime :  2008-07-24 08:23:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 01:04:22

Hi,
Please us know which information .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 08:23:43

Dear Sirs: I would like to know and receive information about Cairo, Egypt.


InquiryId :  43134  InquiryType :  Events  DateAndTime :  2008-07-24 13:00:28  Status :  Replied and Resolved
Customer submitted at 2008-07-24 13:00:28

test


InquiryId :  43138  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-24 10:49:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 00:50:37

Hi,
Login to your .biz and click on Marketing at the top of the page, on the drop down menu click Marketing Assets, accept the disclaimer and the next page will display available products including business cards .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 10:49:49

Hi, I didn\'t receive an email so I\'m not sure if you received my inquiry on business cards. I\'d like to know how I can obtain or purchase some. Thanks.


InquiryId :  43145  InquiryType :  Travel Commissions  DateAndTime :  2008-07-24 12:26:19  Status :  Replied and Resolved
Replied By Angela H at 2008-07-29 13:56:28

Dear Chad, Our records show that a check was issued on 7/24/2008 in the amount of $44.50 for this commission. It can take up to 2 business weeks to receive a check through the mail. To receive your commissions quicker you can set up direct deposit through your back office. Funds will be receive just a few days after the payment is sent out. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-24 12:26:19

Hi, I realize that you folks are really busy back there, I just want to double check on things. I recently submitted an inquiry regarding a travel commission that had not been received yet and was told by Angela H. that it would be hear by the end of the next week. The date that I was replied to was July 9th. It is now two weeks later and my father still has not received the commission from (Tracking ID # GRPF3323941XD). Earlier Angela had said that it slipped through the cracks and I just wanted to make sure it didn\'t slip through the cracks again. Also I made an inquiry about when we book direct through our site. If someone does this do we still receive a commission? To get a reply on these inquiries would be great. Sincerely, Chad Murakami


InquiryId :  43153  InquiryType :  Existing Reservation  DateAndTime :  2008-07-24 13:30:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 02:15:51

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 13:30:48

There seems to not be a record of my flight and hotel starting newt Tuesday. I am flying to New York City. Terry Meade


InquiryId :  43156  InquiryType :  General Questions  DateAndTime :  2008-07-24 14:00:55  Status :  Replied and Resolved
Customer submitted at 2008-07-24 14:00:55

Question re: DreamTrip 9-29-08, San Diego to Cabo San Lucas--are there port fees & taxes also, if so, how much. Also would need pricing for flight from Phoenix to San Diego and return for two seniors, giving them adequate time to get to and from the ship from airport---thanks--my member # is 932735


InquiryId :  43157  InquiryType :  General Questions  DateAndTime :  2008-07-24 14:05:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 01:27:25

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 14:05:50

I\'m trying to book a vacation in San Francisco at the Grand Hyatt on Union Square. I was attempting to get the travel agent discount and they asked for my AAID number I think is what they wanted. Could I get some help?


InquiryId :  43158  InquiryType :  Magazines  DateAndTime :  2008-07-24 14:17:06  Status :  Replied and Resolved
Customer submitted at 2008-07-24 14:17:06

My Dreamtrip to Peru on August 28, 2008. Do I get any paperwork for my dreamtrip. Please call me.


InquiryId :  43162  InquiryType :  General Questions  DateAndTime :  2008-07-24 15:36:51  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 01:33:07

Hi,
Please login to your dot biz site and go to My profile under support link and change it there.

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 15:36:51

I was wondering if I can change my password and what I need to do to change it. Thanks! My rep ID# is 929317


InquiryId :  43168  InquiryType :  Travel Commissions  DateAndTime :  2008-07-24 16:26:11  Status :  Replied and Resolved
Replied By Angela H at 2008-07-29 14:07:47

Dear Joni, When a booking is made through your powersearch site it is automated with the proper information to receive a commission from that booking. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-24 16:26:11

We would like to know how we enter our IATA number to reap the benefits of discounts when booking a hotel thru our own World Ventures website.


InquiryId :  43171  InquiryType :  General Questions  DateAndTime :  2008-07-24 17:14:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 01:35:59

Hi,
Please check it now . It should show properly .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 17:14:34

I passed my test the other day, yet it still says I have not passed by exam The one for LTC Mike


InquiryId :  43175  InquiryType :  General Questions  DateAndTime :  2008-07-24 19:47:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 01:49:53

Hi,
LTC cards are no longer issued. Please print the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-07-24 19:47:19

what do I need to do to get a response from someone. I\'m getting really discouraged. All I want to know is what do I need to do to get my I.D. for LTC. I have passed the test and will need some form of I.D. when checking-in at my upcoming hotel. Is anyone getting these questions or am I just typing for the practice?


InquiryId :  43181  InquiryType :  General Questions  DateAndTime :  2008-07-25 00:28:48  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-09-03 14:24:18

Hi Bennie Ann Keliikuli in order to collect travel commisions from bookings done thru your website the only requirement is to be active , there is no need to have people enrolled under you . Have a great day .
Customer submitted at 2008-07-25 00:28:48

I was told that in order for me to collect travel commission if someone was to book on my travel site I would have to first have 2 personal enrollments, is this true?


InquiryId :  43183  InquiryType :  Dot Com Site  DateAndTime :  2008-07-25 03:48:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:07:45

Hi,
Please let us know your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 03:48:04

I signed up to be a consultant 2 nights ago and my leader said something happened when she entered my social. My website still is not working. How long before its up and running???


InquiryId :  43186  InquiryType :  Existing Reservation  DateAndTime :  2008-07-25 05:28:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 02:19:14

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 05:28:53

My tracking number is GRPH27V3M018; pls confirm flight and hotel.


InquiryId :  43192  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-25 08:05:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 01:58:54

Hi,
Login to your .biz and click on Marketing at the top of the page, on the drop down menu click Marketing Assets, accept the disclaimer and the next page will display available products including business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 08:05:12

JUST CHECKING ABOUT BUSINSS CARDS


InquiryId :  43196  InquiryType :  General Questions  DateAndTime :  2008-07-25 09:09:12  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:01:47

Hi,
Please initiate livechat with the powersearch department and an agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 09:09:12

Hello, I am relatively new and I have a potential booking client who travels 75% of the time and would like these questions anwsered before he would consider booking with World Ventures. 1. Does WV search the direct websites of Southwest Air, Jet Blue and Air Tran or offer their flights on our Powersearch 2. Will the client still get frequent flyer miles as a result of booking with our Powersearch site? 3. Is it less price than if I do it myself? ( I did explain that we don\'t guarantee the best price 100% of the time) THank you, Shelly Parrott


InquiryId :  43199  InquiryType :  Magazines  DateAndTime :  2008-07-25 10:04:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:10:40

Hi,
It is 4975 Preston Park #550 Plano TX 75093 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 10:04:22

What is your main office, mailing address in TX.?


InquiryId :  43200  InquiryType :  Hotel  DateAndTime :  2008-07-25 10:19:16  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 02:21:44

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 10:19:16

How do I search for hotels in Galsgow, United Kingdom? I get an error saying it can\'t find the state code


InquiryId :  43204  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-25 11:45:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:04:55

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 11:45:44

Every time that I attempt to open my .biz site I am prompted with the message \"This website requires the latest version of the Adobe Flash Player. Click here to get the latest version of Flash\". I have already installed the newest version of flash player and nothing changes.


InquiryId :  43205  InquiryType :  Billing  DateAndTime :  2008-07-25 11:48:40  Status :  Replied and Resolved
Replied By Karen O at 2008-08-22 12:45:45

Per management approval we have refunded your credit card for 19.95 per month from Feb-July. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2008-08-22 12:45:39

Per management approval we have refunded your credit card for 19.95 per month from Feb-July. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2008-08-21 13:42:09

you bastards made the mistake on your end for over billing me for a service that i never requested. when i called in april i was informed that the problem would be handled. it was not and my accountant pointed out the continuing error. i guess that World Ventures does not take responsibility for its actions. i will just not pay until the debt has been settled. so expect nothing for a few months.....
Replied By Karen O at 2008-08-21 11:33:36

We have received no prior request to remove this, therefore there will not be a refund issued.
Replied By Karen O at 2008-08-21 11:33:28

We have received no prior request to remove this, therefore there will not be a refund issued.
Customer submitted at 2008-08-20 16:24:19

will you be refunding me the money, or crediting it to my account?
Replied By Karen O at 2008-08-20 11:09:21

We have removed the Dream Trip membership from your account effective immediately.
Replied By Karen O at 2008-08-20 11:09:13

We have removed the Dream Trip membership from your account effective immediately.
Customer submitted at 2008-07-25 11:48:40

I have been over billed since i signed up in February. I did not want to be a dream trips member and have been charged $20 a month for this service that I did not request.


InquiryId :  43206  InquiryType :  General Questions  DateAndTime :  2008-07-25 11:49:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:16:18

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 11:49:25

I am busy with college this year and would like to deactivate my membership for a year August08 - July 09. Please let me know if this is possible. Thank you, Caroline Chinitz


InquiryId :  43207  InquiryType :  General Questions  DateAndTime :  2008-07-25 11:52:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:16:45

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 11:52:39

I am busy with college this year and would like to deactivate my membership for a year August08 - July 09. Please let me know if this is possible. Thank you, Elizabeth Chinitz


InquiryId :  43208  InquiryType :  General Questions  DateAndTime :  2008-07-25 11:54:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:19:07

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 11:54:26

I am busy with college this year and would like to deactivate my membership for a year August08 - July 09. Please let me know if this is possible. Thank you, Laura Chinitz


InquiryId :  43215  InquiryType :  Magazines  DateAndTime :  2008-07-25 13:42:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:25:02

Hi,
Please let us know his url and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 13:42:56

I\'m trying to book a trip on my friend\'s web site but he site will not come up. Her name is Denise Robertson.


InquiryId :  43216  InquiryType :  Group Reservation  DateAndTime :  2008-07-25 13:43:52  Status :  Replied and Resolved
Customer submitted at 2008-07-25 13:43:52

I need help ! Sheri Smith #893282 wrote you and got 0 response. This is frustrating in that she would like to earn the commission and needs some help.


InquiryId :  43218  InquiryType :  Flight  DateAndTime :  2008-07-25 14:02:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 02:24:41

Hi,
Which date are you search for ? If it is too far , it may not search .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 14:02:45

A customer was trying to book a flight for next summer, she received an error (or page not valid, something like that). Is there a maximum future timeframe for our searches? thanks!


InquiryId :  43229  InquiryType :  EarnVacations.com  DateAndTime :  2008-07-25 16:51:44  Status :  Replied and Resolved
Replied By David S at 2008-07-29 14:46:42

call 866-98-leads
Customer submitted at 2008-07-25 16:51:44

Cannot access my earnvacations website www.earnvacations.com/eztravel. Followed instructions from FAQ\'s with no success. Rep ID 839986


InquiryId :  43233  InquiryType :  Existing Reservation  DateAndTime :  2008-07-25 17:31:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 02:27:33

Hi,
Please install the latest version of adobe flashplayer and check again . .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 17:31:45

I cannot see any 1, 2, or 3 buttons to press on your home page. Please advise.


InquiryId :  43237  InquiryType :  General Questions  DateAndTime :  2008-07-25 17:45:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 20:11:51

Hi,
Please let us know the member id and the url and the login details that Denise Robertson is using and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 17:45:45

Denise Robertson was signed up on Tuesday July 22,2008 by Sue Hodges;rep # 920912. There was difficulty with the computer. A paper form was signed and fax to corp. Corp charged her card twice and refunded her but shortered her. Her website as of today Friday July 25,2008 still is not up. Denise wants to sign up new reps. This is very disappointing. Please help us resolve this ASAP.


InquiryId :  43238  InquiryType :  General Questions  DateAndTime :  2008-07-25 18:10:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 20:12:30

Hi,
Please let us know all the login details that Denise is using .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 18:10:00

Thanks for taking care of Denise Robertson\'s websites, however her login password is not accepting. She cannot get into her back office to sign up her new people. please email me or denise ASAP with password LAUREN


InquiryId :  43239  InquiryType :  New Reservation  DateAndTime :  2008-07-25 18:20:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 20:13:55

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 18:20:13

Two of us are looking for a trip which might fly us into Vegas from where we would like to drive to the Grand Canyon and points West and SouthWest. We are not particularly interested in remaining in Vegas for an extended period of time. How might we look for perhaps an al-inclusive package of that nature? Thanks! Gail and Al


InquiryId :  43240  InquiryType :  Dreamtrips  DateAndTime :  2008-07-25 18:25:41  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-08-01 10:07:42

Phone custoemr service...they can help you with logging in. The number is 972-805-9600.
Customer submitted at 2008-07-25 18:25:41

How do I log in as a member. My number is 944967 but I do not know user name.


InquiryId :  43242  InquiryType :  General Questions  DateAndTime :  2008-07-25 19:39:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:55:59

Hi,
Thank you and have a nice day .

Thank You
WorldVentures Team

Customer submitted at 2008-07-25 19:39:32

I am sorry about the last question. Please disregard. I realize now that 2 sites are on that card. I am sorry I bothered you. Kathleen McCool 924188


InquiryId :  43248  InquiryType :  Existing Reservation  DateAndTime :  2008-07-26 03:17:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 02:35:59

Hi,
Please contact the airlines directly and inform .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 03:17:32

you were given an incorrect email address and we need to get his e ticket sent to another email


InquiryId :  43254  InquiryType :  Existing Reservation  DateAndTime :  2008-07-26 05:11:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:09:10

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 05:11:26

NEED ASSISTANCE


InquiryId :  43255  InquiryType :  Genealogy  DateAndTime :  2008-07-26 06:24:27  Status :  Replied and Resolved
Customer submitted at 2008-07-26 06:24:27

One of the people that we signed up on 7/24/08, Kelly Lungstrom #946846 is not showing up on the binary tree. He was enrolled/sponsored by Kelsie Lungstrom #945297. Kelly shows up in our number counts, shows up in our volume history, but no longer shows up in our binary tree. It is important to us to get that fixed so nobody else gets enrolled in that spot that he is supposed to be in. Thanks, Mark


InquiryId :  43260  InquiryType :  Existing Reservation  DateAndTime :  2008-07-26 07:34:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:09:31

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 07:34:59

Not sure if our hotel was booked or not no confirmation was given. Sorry kinda new to this


InquiryId :  43261  InquiryType :  Existing Reservation  DateAndTime :  2008-07-26 08:11:38  Status :  Replied and Resolved
Replied By David S at 2008-07-31 10:49:38

PLEASE EMAIL THE REQUEST TO THE FOLLOWING : travel@worldventures.com
Customer submitted at 2008-07-26 08:11:38

Hello, please cancel our Hotel reservations for Sunday night, July 27 at the Ramada Ltd on Calle Real, Santa Barbara, CA. Those reservations were made in error (wrong dates). Since we are on the road without computer access, I\'m having my mother, Betty Jantz help.


InquiryId :  43263  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-26 08:28:02  Status :  Replied and Resolved
Customer submitted at 2008-07-26 08:28:02

how long will the new dvds take to get to my house? I ordered them at the vegas acceleration a week ago.


InquiryId :  43264  InquiryType :  General Questions  DateAndTime :  2008-07-26 08:37:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:50:19

Hi,
Please go to http://www.worldventuresconcierge.com/ and follow the instructions to register.

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 08:37:38

How do I register for the concierge servuce?


InquiryId :  43270  InquiryType :  Group Reservation  DateAndTime :  2008-07-26 09:44:28  Status :  Replied and Resolved
Customer submitted at 2008-07-26 09:44:28

I wanted to book a group cruise and some of the rooms I need are triple rooms. Can I still use this method?


InquiryId :  43271  InquiryType :  General Questions  DateAndTime :  2008-07-26 09:45:43  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 02:55:59

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 09:45:43

Would like to cancel my account


InquiryId :  43273  InquiryType :  Commissions  DateAndTime :  2008-07-26 09:55:28  Status :  Replied and Resolved
Customer submitted at 2008-07-26 09:55:28

We A Maldivian Company Kps Express Pvt Ltd. is interested to promote our beutiful beaches to your country if have interest you may contact us


InquiryId :  43281  InquiryType :  Flight  DateAndTime :  2008-07-26 12:52:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:12:05

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 12:52:08

Dear Fellow Las Vegas Business Owner, Our company, WeDoItAllVegas, has been one of the leaders in providing Las Vegas information since 2001. Our sites (http://www.wedoitallvegas.NET and http://www.wedoitallvegas.COM) receive @ 100,000 unique viewers per month. We are willing to share that traffic with your business. * Your own merchant review page * Listing in our newsletter * Publish articles on your business * Publish coupons and promotions * Links for your website We are proud to announce the Beta release of our Las Vegas Merchants Promotions lead by our brand new Las Vegas Coupons, Discounts and Promotions section http://coupons.wedoitallvegas.com. As crazy as it may sound, we want to bring new customers to your business FOR FREE. Doing this will also add value to our website and will help increase our traffic. We want to increase our market share and visibility within Las Vegas. Our regular cost for this program is $249 a year. We are offering it to Las Vegas business owners for FREE until 2009. We think you will be so impressed with what we are doing that you will want to stay with us for a long time. Click this link for complete information http://coupons.wedoitallvegas.com/free-advertising.asp If you have any questions or need help in creating your free advertising account, please feel free to contact us. Regards, Marilyn Dresslar merchantsupport@wedoitallvegas.com http://coupons.wedoitallvegas.com Member � Las Vegas Chamber of Commerce


InquiryId :  43282  InquiryType :  General Questions  DateAndTime :  2008-07-26 13:05:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 20:25:35

Hi,
You need to give the LTC test and you will get the link to print the Agent letter of verification and the IATA number is mentioned on it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 13:05:34

How do I get my IATA number? I have completed the VT training in the back office.


InquiryId :  43284  InquiryType :  General Questions  DateAndTime :  2008-07-26 13:17:00  Status :  Replied and Unresolved
Customer submitted at 2008-07-26 13:17:00

1) We created biz center Black Diamond LLC w/member #946578. Then we setup Kristi Mielke on left and Alan Henry on right but Kristi and Alan are married. I was looking in the policies manual and it looks like you can\'t do that. Should I: a) Cancel the Alan biz and request a refund? -or- b) Setup another LLC and transfer the Alan biz to the new LLC? -or- c) Move the Alan biz under the Kristi biz? 2) If I had downline in the Alan biz and wanted to move it under Kristi, would the downline move also? 3) If I want to change the url on the Black Diamond biz center, how long before it switches over? I would like to send out the .biz url for people to review.


InquiryId :  43286  InquiryType :  New Reservation  DateAndTime :  2008-07-26 13:32:05  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 20:45:33

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 13:32:05

I am ready to check out on a car rental in Boston, MA. In an earlier screen the pick up address is 270 ATLANTIC AVE, BOSTON, MA 02110-3306, US on Aug 30. The drop off should be in Stamford CT on Sept 1. However, when I have entered my credit card info and I double check to be sure everything is correct, in the upper right corner it says the following under summary: Premium Alamo Boston Logan International Airport (BOS) Pick up: Sat, Aug 30, 2008 Drop off: Mon, Sep 1, 2008 I want to be sure that I am picking up and dropping off at the correct location, but the details are missing and I can\'t be sure. Can you help? Thank you


InquiryId :  43287  InquiryType :  Group Reservation  DateAndTime :  2008-07-26 13:37:52  Status :  Replied and Resolved
Customer submitted at 2008-07-26 13:37:52

Hello, I\'m wanting to get a quote for a high roller\'s trip to Las Vegas. The group will be about 10-15 guys for 3 days or so. We are looking around the summer of 2009.


InquiryId :  43294  InquiryType :  Events  DateAndTime :  2008-07-26 16:45:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 22:31:03

Hi,
Please let us know your query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 16:45:48

Helen Shum Went to the 290 Grand street meetings no one there where? Im at Ramarcher.com please leave Mike Hoeft your email and number. We will get back. thanks


InquiryId :  43298  InquiryType :  Existing Reservation  DateAndTime :  2008-07-26 18:55:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:13:03

Hi,
Please contact the airlines directly and they will give you the details .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 18:55:55

i recently booked a flight for Ari Wechsler and have lost the confirmation number for his return flight. His flight is tomorrow am and I beleive it was with American Airlines from LAX to Denver.


InquiryId :  43299  InquiryType :  Existing Reservation  DateAndTime :  2008-07-26 18:58:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:14:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 18:58:00

Is it possible to change hotels before arriving?


InquiryId :  43301  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-26 21:28:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 23:11:22

Hi,
LTC cards are no longer issued. Please login to your dot biz site and go to LTC link and then LTC home and print the Agent letter from there .

Thank You
WorldVentures Team

Customer submitted at 2008-07-26 21:28:15

I need a IATA # certificate can you fax it ti me at 916-647-9531 and i still have nt recieved my travel agent card


InquiryId :  43302  InquiryType :  Dreamtrips  DateAndTime :  2008-07-26 21:29:49  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-08-01 09:17:48

Phyllis is handling this Dreamtrip.....her email is: pa.head@worldventures.com
Customer submitted at 2008-07-26 21:29:49

Hi I booked a Dreamtrip for disneyland sept 25-28 and i havent recieved confirmation yet can you confirm our reservation


InquiryId :  43308  InquiryType :  Existing Reservation  DateAndTime :  2008-07-27 03:20:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:17:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-27 03:20:55

can i book amtrack through wv


InquiryId :  43310  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-27 04:32:20  Status :  Replied and Resolved
Replied By Ric Q at 2008-11-17 16:01:56

We do not have or never had license plate, WV only has the frame.
Customer submitted at 2008-07-27 04:32:20

PLease send me a World Ventures License Plate not the license frame. Thanks so much, ML


InquiryId :  43312  InquiryType :  Flight  DateAndTime :  2008-07-27 05:00:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:22:13

Hi,
Please click on the price and you will be asked for the passenger name and book with WV .

Thank You
WorldVentures Team

Customer submitted at 2008-07-27 05:00:40

when i click on \"book direct\" i am redirected to expedia. is this how i book air only with wv?


InquiryId :  43314  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-27 05:56:13  Status :  Replied and Resolved
Customer submitted at 2008-07-27 05:56:13

Dream trip Archive You see Jamaica Dreamtrip it says $599.99 when you click the banner. You will see it is a different price. It says $629.00 For some reason I can not put my Rep Id in.. 922655 Yours truly, Rich Rodgers


InquiryId :  43327  InquiryType :  Dot Com Site  DateAndTime :  2008-07-27 08:46:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 23:23:33

Hi,
Our team is checking on it and will rectify as soon as possible .

Thank You
WorldVentures Team

Customer submitted at 2008-07-27 08:46:50

Denise Robertson #946337 on my down line is not able to bring up the .com (book travel) side of web site. She is trying to book travel for family. Can we get this resolved as soon as possible. Thank you


InquiryId :  43328  InquiryType :  Video Training  DateAndTime :  2008-07-27 08:55:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-30 23:33:13

Hi,
Please contact customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-27 08:55:31

I understood that I would continue to have access to WorldVenturesVT until Sept. 12 yet I haven\'t been able to access the VT for the last month. Please help. My rep number is 900472


InquiryId :  43330  InquiryType :  Travel Commissions  DateAndTime :  2008-07-27 09:55:34  Status :  Replied and Resolved
Replied By Angela H at 2008-07-29 14:41:37

Dear Ira, Due to the rapid expansion of the company WorldVentures signed on with a third party to help manage all of the bookings. Unfortunately there was an error in their system and their bookings do not filter into our system. The statements received from this vendor are supposed to populate with the ID number for the site that was used to insure everyone gets their due commission. However, it has recently come to our attention that there was an error with the script they used to populate this information. It has just been corrected, but to insure you receive all of your due commissions I will need the passenger names and dates of travel. I am terribly sorry for this inconvenience, and WorldVentures will be updating the .com site soon to correct this issue. Sincerely, Client Services
Customer submitted at 2008-07-27 09:55:34

WHEN IS TRAVEL BOOKING COMMISSION FOR SHANE & TAYLOR O\'BRIANT PUT INTO MY ACCOUNT.


InquiryId :  43338  InquiryType :  General Questions  DateAndTime :  2008-07-27 12:36:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 00:04:22

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-27 12:36:49

I had a customer booking hotels on my website. She was doing a road trip so she had several hotels. She wanted to find a way to put in her credit card only one time for all hotels and then having the entire itinerary print out instead of it being all individual. I am brand new and did not know if it could be done. She has booked her travel, but I would still like to know if there is a way to book it all at once, pay one time and then have a complete itinerary print at the end. Thank you.


InquiryId :  43339  InquiryType :  FAM News  DateAndTime :  2008-07-27 12:37:27  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 00:24:59

Hi,
Please login to your dot biz site and go to LTC link and then select the FAM news from the drop down menu .

Thank You
WorldVentures Team

Customer submitted at 2008-07-27 12:37:27

I am new how do you find out about FAM trips? Thank you.


InquiryId :  43340  InquiryType :  General Questions  DateAndTime :  2008-07-27 13:17:18  Status :  Replied and Unresolved
Customer submitted at 2008-07-27 13:17:18

I am interested in putting a book together. I received 21 e-mails from people at the Acceleration. I am hoping for some stories from some of them. I feel a lot of people have been impacted from World Ventures and these stories can make a terrific book.In putting stories of W.V. people and their impacts of lives together, I want to know of any strict guidelines needed in revealing personally how they were changed as a result of W.V. Mark Cassada suggested I contact you for guidelines when I suggested this to him at the Acceleration. He stated no salaries should be exposed. Are there any other concerns? Joyce Silver


InquiryId :  43345  InquiryType :  Billing  DateAndTime :  2008-07-27 14:15:42  Status :  Replied and Resolved
Replied By Josh Teague at 2008-07-29 14:52:26

your information has been updated Thanks in advance WorldVentures
Customer submitted at 2008-07-27 14:15:42

You indicated my credit card had expried. The ONLY change is the year, 2011. My membership id is 906000. Thank you.


InquiryId :  43348  InquiryType :  EarnVacations.com  DateAndTime :  2008-07-27 14:54:28  Status :  Replied and Resolved
Replied By David S at 2008-07-29 15:12:30

call 866-98-leads
Customer submitted at 2008-07-27 14:54:28

what is this??


InquiryId :  43350  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-27 15:30:22  Status :  Replied and Resolved
Replied By David S at 2008-07-30 17:48:36

tRY THE TEST ON TOMORROW , THE SYSTEM WILL BE UPDATED
Customer submitted at 2008-07-27 15:30:22

I.D. #945349 Michele Boone. I have done the tutorial and want to take the test but it says Passed on that page and I haven\'t taken the test for Consultant. How did that happen?


InquiryId :  43353  InquiryType :  Magazines  DateAndTime :  2008-07-27 15:39:59  Status :  Replied and Unresolved
Customer submitted at 2008-07-27 15:39:59

I need the mailing Principle Business Address Thank you


InquiryId :  43355  InquiryType :  General Questions  DateAndTime :  2008-07-27 16:09:40  Status :  Replied and Unresolved
Customer submitted at 2008-07-27 16:09:40

I was told that there is someone by the name of Fritz in cooperate that can offer me some help and advice on what to say and how to approach a Brick and Mortar Travel Agent about the opportunity with World Ventures. Some people think I shouldn\'t approach travel agents but I believe that there has to be a benefit for a travel agent to come on board. Can some one please advise me. Thanks.


InquiryId :  43358  InquiryType :  General Questions  DateAndTime :  2008-07-27 17:22:10  Status :  Replied and Unresolved
Customer submitted at 2008-07-27 17:22:10

Please cancel my PSP membership effective immediately. My name is Carol Brown and my membership number is 885162


InquiryId :  43359  InquiryType :  General Questions  DateAndTime :  2008-07-27 17:28:30  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-09-03 13:55:53

Hi Casey in order to cancel a membership you would need to call us at 972-805-9600 . Have a great day .
Customer submitted at 2008-07-27 17:28:30

Hi, I have been in world ventures for almost 2 months, and I am deciding that its not for me, so I would like to cancel my membership from world ventures and stop paying the 39.95 a month. How would I go about doing that? And would there be any full money back refund? Please let me know asap. Thank you. Casey Erickson


InquiryId :  43361  InquiryType :  New Reservation  DateAndTime :  2008-07-27 18:15:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:37:49

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-27 18:15:47

Do you have flights and hotels in Guatamala City?


InquiryId :  43362  InquiryType :  FAM News  DateAndTime :  2008-07-27 18:44:06  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-09-03 19:44:12

Hi Tanya, at this time we don\'t have any current FAM trips available .Once a FAM trip does become available we will definately advise customers. Have a great day .
Customer submitted at 2008-07-27 18:44:06

why are the FAM Trips all dated to expire 12/31/07 I don\'t see any for 2008, or they just show no date available, do you still offer them


InquiryId :  43375  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-28 04:58:54  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 00:35:14

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 04:58:54

On July 3rd, I placed an order for party invite cards from http://www.worldventurestools.com. After not receiving my order in a timely manner I\'ve called the company several times to inquire about my order. Each time the recepionist is very nice and takes a message. But she always tells me the staff is in a meeting and not availalbe. The comapny does not return phone message in a timely manner. My last message on 7/28 was to cancel my order...I\'m tired of waiting. I don\'t know if other WV reps have had simular experiences with this vendor, but I thought WV might like to know my experience.


InquiryId :  43376  InquiryType :  General Questions  DateAndTime :  2008-07-28 05:17:08  Status :  Replied and Resolved
Replied By David S at 2008-07-30 17:37:50

EMAIL ME THE CHANGE TO D.SCOTT@WORLDVENTURES.COM
Customer submitted at 2008-07-28 05:17:08

How do I change my worldventures name?


InquiryId :  43377  InquiryType :  Dreamtrips  DateAndTime :  2008-07-28 05:25:54  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-08-07 16:39:19

Phone customer service at 972-805-9600 and they will be happy to assist you.
Customer submitted at 2008-07-28 05:25:54

I want to look at the dreamtrips offered but I can\'t login


InquiryId :  43378  InquiryType :  Existing Reservation  DateAndTime :  2008-07-28 05:50:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:49:54

Hi,
Please go to the travel site and use the quick search to get the details .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 05:50:44

Do I have a reservation to fly from Los Angeles, CA to Las Vegas on August 2nd or 3rd?


InquiryId :  43380  InquiryType :  Travel Commissions  DateAndTime :  2008-07-28 05:58:05  Status :  Replied and Resolved
Replied By Angela H at 2008-07-29 15:18:47

Dear Deanna, I have located the commission for your hotel stay. It is scheduled for payment at the end of next week. The commission for the car rental has not yet been received. It takes approximately 60-120 days after the date of travel to receive a commission from the vendor. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-28 05:58:05

hi, I was inquiring about my commisions that I have not recieved for 16 and 17 May staying at the Marriot, confirm number wct847931680, as well as the car rental commision from the 16 thru the 19 may confirm code 6547635 or ID# 281336907405


InquiryId :  43381  InquiryType :  Flight  DateAndTime :  2008-07-28 06:11:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:38:12

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 06:11:09

I am getting no flights for travel to Maui.


InquiryId :  43382  InquiryType :  Billing  DateAndTime :  2008-07-28 06:15:27  Status :  Replied and Resolved
Replied By Karen O at 2008-08-22 08:26:23

Our records only indicate one charge for the month of July. Please fax the statement showing otherwise to 972-985-6842.
Replied By Karen O at 2008-08-22 08:26:17

Our records only indicate one charge for the month of July. Please fax the statement showing otherwise to 972-985-6842.
Customer submitted at 2008-07-28 06:15:27

I have been billed twice for the month of July. My bank statement shows two ACH withdrawals of $39.94. Please refund $39.94. Thank You - T.J. Conlin - LTC 935134.


InquiryId :  43384  InquiryType :  General Questions  DateAndTime :  2008-07-28 06:19:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 00:39:18

Hi,
Thank you and have a nice day !

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 06:19:35

Please disregard my last e-mail regarding a double ACH withdrawal for the month of July. My bank has submitted a credit to my account and resubmitted a WorldVentures payment. My apologies for any inconvenience. Regards - T.J. Conlin - LTC 935134


InquiryId :  43385  InquiryType :  Existing Reservation  DateAndTime :  2008-07-28 06:20:28  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:40:46

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 06:20:28

Trica: Looking for package - flight to Reno for four ladies, hotel, and car rental. Will get dates for you in April 2009 for you shortly .... looking now for general information Thanks Charlie Misel


InquiryId :  43387  InquiryType :  General Questions  DateAndTime :  2008-07-28 06:46:12  Status :  Replied and Resolved
Replied By Tony Wang at 2008-08-23 10:49:52

I do apologize for the delay Ms Leader. For any merchchandise ordered from our old vendor please email merchandise@worldventures.com
Replied By Tony Wang at 2008-08-23 10:49:41

I do apologize for the delay Ms Leader. For any merchchandise ordered from our old vendor please email merchandise@worldventures.com
Customer submitted at 2008-07-28 06:46:12

I ordered travel party postcards well over a month ago and still have not received them. I have called and left 2 messages and no one has returned my call. Please advise as to the status. Thank you.


InquiryId :  43388  InquiryType :  Existing Reservation  DateAndTime :  2008-07-28 06:48:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:41:02

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 06:48:01

How can I pay the rest of my payment online? I have already paid my deposit, now I am ready to pay the remaining balance.


InquiryId :  43390  InquiryType :  Existing Reservation  DateAndTime :  2008-07-28 07:18:09  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:43:36

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 07:18:09

Do you guys have an option for trains or buses in Europe to travel?


InquiryId :  43391  InquiryType :  Magazines  DateAndTime :  2008-07-28 07:27:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:03:22

Hi,
Sorry for the inconvenience caused to you , but I have forwarded your issue to the concerned department . Please contact customer support at 972 805 9600 and speak to someone in Magazines department .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 07:27:03

Hello, I have been in touch with Aruna many times about my magazine order, then today when I contacted the support desk they stated that I was not showing any order at all. Well the order number that you emailed me to confirm my order is 2000009005 this was on the 30 May then on June 2nd you withdrew 128.75 out of my bank account (worldventures holdings addison t debit) it states next to the charge. I find it very frusterating that I have had to deal with this over and over. Can someone with some knowledge about this please contact me via phone so this situation can be resolved! 480-229-6050


InquiryId :  43394  InquiryType :  General Questions  DateAndTime :  2008-07-28 08:14:21  Status :  Replied and Resolved
Replied By David S at 2008-07-30 11:24:35

i will email the letter
Customer submitted at 2008-07-28 08:14:21

This my 3rd email sent re: this issue. PLEASE respond. As of May 2008, received my lter of verification for LTC. I\'ve prev. inquired re: obtaining an official identification ID. Please respond as ti what is needed??? Call if necessary. Member ID 926938


InquiryId :  43395  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-07-28 08:34:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 03:43:49

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 08:34:35

Do you have trips to Costa Rica?


InquiryId :  43399  InquiryType :  Magazines  DateAndTime :  2008-07-28 09:38:39  Status :  Replied and Unresolved
Customer submitted at 2008-07-28 09:38:39

. I am not sure if you yet had a chance to view our website. so go ahead and take a look. If this is interesting for you and others you may know please put them in touch with me. After you have viewed the site if you have any questions do not hesitate to call. Web Site www.gbcone.com Sincerely Jeff Cohen VP-Universal Sales Global Business Centers 310-936-2637 jcohenduke@aol.com


InquiryId :  43400  InquiryType :  Existing Reservation  DateAndTime :  2008-07-28 10:32:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:38:40

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 10:32:31

I booked a hotel for an employee do I need to give a the hotel the credit card number again.


InquiryId :  43406  InquiryType :  Billing  DateAndTime :  2008-07-28 12:05:09  Status :  Replied and Resolved
Replied By Karen O at 2008-08-21 12:01:16

Our records indicate your account was cancelled on 7-30-08.
Replied By Karen O at 2008-08-21 12:01:10

Our records indicate your account was cancelled on 7-30-08.
Customer submitted at 2008-07-28 12:05:09

I have requested to unsubscribe several times on this website & by email; I have received no response. I have called the # provided by you to do that (972 805 9954) & each time it has put me on hold & then hung up. I respectfully ask someone there to HELP me with this situation or I will begin legal proceedings & alert my credit card for fraud. Thank you Please reply to email address below: 2grasshopper2@gmail.com (formerly katlangner@cox.net) or call my cell 480 650 5027


InquiryId :  43407  InquiryType :  Magazines  DateAndTime :  2008-07-28 12:08:59  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 00:47:34

Hi,
Let us know if you have any query .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 12:08:59

Hello Christian, your website looks good! Happy to hear from you. :)


InquiryId :  43411  InquiryType :  Travel Commissions  DateAndTime :  2008-07-28 12:49:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 00:50:25

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 12:49:42

I have received Binart tree view.aspx.page_load need to sdpeak with a thecnician. Also I cannot see the 94711 on the down line count


InquiryId :  43412  InquiryType :  General Questions  DateAndTime :  2008-07-28 12:58:52  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-10-08 14:33:49

Hi STEVEN OACHS I apoligize for the late response I will have a technician get back to you within 24-48 business hours to see if they can assist you with this issue. Have a great day.
Customer submitted at 2008-07-28 12:58:52

My name is Steven Oachs. I have a question. My reading skills are not great and I would like to get my LTC designation. However, your online tutorial does not allow me to highlight the words for my text to speech program to read. http://www.mcafeesecure.com/site/en/certification/moreinfo/ I must be able to highlight all of the text. What is your suggestion for me to be able to read the tutorial and complete the test. Do you have it in a file or format (like Word) that would allow me to highlight the text? Please give me your suggestions so I may complete my test. I would like to complete my LTC test as soon as possible. Thank you for your time. –Steve Email: oachs_steve@yahoo.com


InquiryId :  43418  InquiryType :  Events  DateAndTime :  2008-07-28 14:42:22  Status :  Replied and Resolved
Customer submitted at 2008-07-28 14:42:22

I\'d like to take 1 adult and 2 children to San Antonio TX departing Sept 25th around 7pm and returning September 28th departing around 4pm. Also, two adults traveling after 3pm Friday, December 12th, after 3pm and returning Sunday December 14th PM. I attend Lynn\'s class Thursday evenings. I can see you then.


InquiryId :  43419  InquiryType :  Events  DateAndTime :  2008-07-28 14:42:31  Status :  Replied and Resolved
Customer submitted at 2008-07-28 14:42:31

I\'d like to take 1 adult and 2 children to San Antonio TX departing Sept 25th around 7pm and returning September 28th departing around 4pm. Also, two adults traveling after 3pm Friday, December 12th, after 3pm and returning Sunday December 14th PM. I attend Lynn\'s class Thursday evenings. I can see you then.


InquiryId :  43420  InquiryType :  Existing Reservation  DateAndTime :  2008-07-28 15:03:41  Status :  Replied and Resolved
Replied By David S at 2008-07-31 10:17:54

cALL: http://worldventures.honeymoonwishes.com/ or they may contact Registry Support at 858-433-1506 or via email at support@eregistrygifts.com. Please let me know if you have any further questions regarding this program
Customer submitted at 2008-07-28 15:03:41

We would like to book a honeymoon and would like to go to Cancun. We would like to go on Sept. 20-23. All inclucive, including air travel.


InquiryId :  43423  InquiryType :  General Questions  DateAndTime :  2008-07-28 15:36:56  Status :  Replied and Resolved
Customer submitted at 2008-07-28 15:36:56

The spot from Judy Birch was transfered to me, Kathleen McCool, 942186. I think that I misunderstood the transfer. How do I get the Dream Trips and the Rep site. Do I do it manually?


InquiryId :  43430  InquiryType :  General Questions  DateAndTime :  2008-07-28 16:21:38  Status :  Replied and Resolved
Customer submitted at 2008-07-28 16:21:38

I have a friend interested in the business and he is unable to sign up. He is being given a message \"unilevel placement could not be recieved call customer service. He is trying to sign up under my .biz site. He is leaving the country in a couple of days and wants to be a member prior to leaving. Can you check on this and let us know as soon as possible. Thank you, my ID # is 918680


InquiryId :  43431  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-28 16:23:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:15:39

Hi,
Please login to your site and check now . It has been rectified .

Thank You
WorldVentures Team

Customer submitted at 2008-07-28 16:23:06

I cant get on to my site to book travel. I also have taken the LTC test and passed but it keeps telling me to take the exam..


InquiryId :  43435  InquiryType :  Magazines  DateAndTime :  2008-07-28 18:11:23  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-10-08 14:59:20

Sorry for the delay in responding Ms. Smith , we aren\'t able to assist with anything related to your income taxes, you would need to get advice from an income tax expert , as far as your business cards, you can order WorldVentures cars, go to your back office, under Marketing/ Marketing Assets read the Policies scroll down and click accept , then you can order your cards. Have a great day .
Customer submitted at 2008-07-28 18:11:23

1.) I need an example of a business plan that I can use to help with my income tax as it relates to World Ventures. I need to claim my expenses to the IRS. 2) I need business cards and want to get an approved logo, or order from WV.


InquiryId :  43438  InquiryType :  Existing Reservation  DateAndTime :  2008-07-28 18:36:44  Status :  Replied and Resolved
Replied By David S at 2008-07-31 10:09:58

PleaSE EMAIL ISSUES TO travel@worldventures.com
Customer submitted at 2008-07-28 18:36:44

I e-mailed last night to see when this would be charged to my account. I see the entire amount was already taken from my debit card. Also, I (didn\'t see where the option was) and also didn\'t realize there was an option to pay a partial deposit until after I submitted my information. Maybe I\'ve missed something all together here.? I\'m also not sure of how to book my flight here either. Sorry to be such a pain.


InquiryId :  43439  InquiryType :  General Questions  DateAndTime :  2008-07-28 18:41:48  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-09-03 13:10:12

Hi Haydee, in order to access the IATA # you would need to go to your back office , go under the LTC tab, click on LTC Home , on the bottom part of the page there will be a link where you can print your LTC Agency Letter of Verification which includes the IATA #. Have a great day .
Customer submitted at 2008-07-28 18:41:48

Where can I find our IATA #


InquiryId :  43440  InquiryType :  Dreamtrips  DateAndTime :  2008-07-28 18:53:38  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-08-01 09:36:12

It will only include airfare if it says \"includes air\" on the Dreamtrip ad.
Customer submitted at 2008-07-28 18:53:38

Are all dreamtrips includes airfares too?


InquiryId :  43441  InquiryType :  Flight  DateAndTime :  2008-07-28 19:08:27  Status :  Replied and Resolved
Replied By David S at 2008-07-31 11:04:06

need more info
Customer submitted at 2008-07-28 19:08:27

How do I book this flight.....please tell me that the amount you have already charged to my account includes the airfare...I just became an ltc and I am getting extremely nervous about all of this.


InquiryId :  43442  InquiryType :  Existing Reservation  DateAndTime :  2008-07-28 19:40:38  Status :  Replied and Resolved
Replied By David S at 2008-07-31 11:08:15

please email your request to the following travel@worldventures.com so
Customer submitted at 2008-07-28 19:40:38

I need to extend my niece\'s stay in Florida. I have a flight booked through (Orbitz record locator: AP120101EPBORJGW) Dominique Dawkins. What are my options? All the Best, Melinda Watson


InquiryId :  43446  InquiryType :  Travel Commissions  DateAndTime :  2008-07-29 03:19:55  Status :  Replied and Resolved
Replied By Angela H at 2008-07-29 15:29:27

Dear Dean, WorldVentures has received two commissions for car rentals on your account in the past few months. However, the total for both of these bookings was under $5. WorldVentures does not pay out commissions until they have reached at least $5. Once the total in your commission account reaches at least $5 it will be paid out to you. Sincerely, Client Services
Customer submitted at 2008-07-29 03:19:55

I have not received any commissions from my web site since 2007. I have rented a car a few times this year (May 2008). Can you please investigate and discover if any funds are due me? thank you, dean powell 889939 512.785.4092


InquiryId :  43454  InquiryType :  Commissions  DateAndTime :  2008-07-29 05:24:07  Status :  Replied and Resolved
Replied By Angela H at 2008-07-29 15:36:47

Dear Niki, Our records show that you received 80 points on 7/19/2008 for a weekly cycle. Thank you and have a great week. Sincerely, Client Services
Customer submitted at 2008-07-29 05:24:07

Can you tell me when I will be awarded my travel points for weekly cycles ending on 7/18/08? Thank you.


InquiryId :  43455  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-07-29 05:24:45  Status :  Replied and Resolved
Replied By David S at 2008-07-31 09:56:37

That is for a combinded 4 nights
Customer submitted at 2008-07-29 05:24:45

On the last column of my vacation search(Hotel + air) I get a hotel price(183) + an air price (533). This is for a four night hotel stay. Is my hotel price (183) for the combined four night stay, or is it per night?


InquiryId :  43465  InquiryType :  DreamTrips Cards  DateAndTime :  2008-07-29 06:45:02  Status :  Replied and Resolved
Replied By David S at 2008-07-29 13:27:43

card will be processed
Customer submitted at 2008-07-29 06:45:02

I have been in your company since April and have not received my dream card.It will not let me put my Customer/Rep ID on the line provided. it is 929209


InquiryId :  43471  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-29 08:00:49  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:17:56

Hi,
Yes. You will get credit . Please fax the booking details to 9729856842 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-29 08:00:49

In my backoffice im not seeing my customers who booked travel via the website listed as my customers. I entered the bookings in the manual booking area instead but am I getting credit for these bookings?


InquiryId :  43472  InquiryType :  Magazines  DateAndTime :  2008-07-29 08:03:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:18:25

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-29 08:03:02

I chatted for 1 hour because I try to book a flight and had questions. Can somebody please call me on my phone to make this quick, I need a flight booked soon.


InquiryId :  43478  InquiryType :  Magazines  DateAndTime :  2008-07-29 09:20:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:20:48

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-29 09:20:34

I am not able to get into to book travel.... I have entered my email as krististrech@yahoo.com and my id as # 203549 found on my id card. I want to book a trip for my son\'s honeymoon to Puerta Vallarta (cant do the dream trip) and would love any info about our relationships with any hotels that would offer great accomodations for them. thanks for your help!


InquiryId :  43480  InquiryType :  Genealogy  DateAndTime :  2008-07-29 10:00:00  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-07-31 17:45:06

Barb, Can you please provide your ID number and the ID number of the representative in question. Thank you for your time in the matter. WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-07-29 10:00:00

after oct 31 if we lose a downline person do we lose the no monthly payment?


InquiryId :  43481  InquiryType :  Billing  DateAndTime :  2008-07-29 10:16:46  Status :  Replied and Unresolved
Replied By Terri E at 2008-08-11 07:51:22

Mickey, please have Sandi, contact Client Services @ 972 805 9600. or fax her billing statment to 972 985 6842 to billing for resolve. Thanks
Customer submitted at 2008-07-29 10:16:46

Sandi Fries ID #939621 - One of my Reps. - just called me and had 2 or 3 monthly payments taken out of her checking acct. ...Can you check on this for her please?! Her Phone # is 480-232-9727 (cell) or email is amaze3@msn.com ATTN: Sandi Thank you, Mickey Hatcher ID#902194 480-854-0973


InquiryId :  43483  InquiryType :  Travel Commissions  DateAndTime :  2008-07-29 10:30:25  Status :  Replied and Resolved
Replied By Angela H at 2008-07-29 15:54:11

Dear Linda, Due to the rapid expansion of the company WorldVentures signed on with a third party to help manage all of the bookings. Unfortunately there was an error in their system and their bookings do not filter into our system. The statements received from this vendor are supposed to populate with the ID number for the site that was used to insure everyone gets their due commission. However, it has recently come to our attention that there was an error with the script they used to populate this information. It has just been corrected, but to insure you receive all of your due commissions I will need the passenger names and dates of travel. I am terribly sorry for this inconvenience, and WorldVentures will be updating the .com site soon to correct this issue. Sincerely, Client Services
Customer submitted at 2008-07-29 10:30:25

Can you tell me when bookings will show on my .com site under the LTC Login section? I thought that there was a delay but by the end of May they were going to have this up to date. I don\'t see anything in mine and I know folks say they are using my site. Will this show everything booked, even if there is no commission to be made?


InquiryId :  43487  InquiryType :  General Questions  DateAndTime :  2008-07-29 15:43:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-29 22:48:53

Hi,
Please let us know the member id and the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-07-29 15:43:29

Member has taken her LTC exam twice and it will not let her print her letter and it says she has not taken it yet.


InquiryId :  43488  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-07-29 12:00:26  Status :  Replied and Resolved
Replied By David S at 2008-07-31 09:05:58

wE ARE NO LONGER OFFERING THE TOOL BAR IN THE POWER SEARCH TOOL
Customer submitted at 2008-07-29 12:00:26

Where can I download the toolbar?


InquiryId :  43497  InquiryType :  Existing Reservation  DateAndTime :  2008-07-29 13:45:56  Status :  Replied and Resolved
Replied By David S at 2008-07-31 08:51:05

PLEASE EMAIL THE REQUEST TO travel@worldventures.com
Customer submitted at 2008-07-29 13:45:56

I\'ve e-mailed on the flight part, but have already booked my vacation. I did not choose a flight, and it appears that if i do, i will be billed again... Could someone please explain to me how to do this.


InquiryId :  43498  InquiryType :  Magazines  DateAndTime :  2008-07-29 13:48:35  Status :  Replied and Resolved
Replied By Sunny at 2008-07-30 02:51:02

Hi
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday. Thank you Worldventures Team
Customer submitted at 2008-07-29 13:48:35

My name is Samantha Krawl and I need to cancel my membership. I am paying the 39.95 a month for the sites. Please send me an e-mail confirming my membership has been canceld. Thank You.


InquiryId :  43501  InquiryType :  Magazines  DateAndTime :  2008-07-29 14:39:27  Status :  Replied and Resolved
Replied By Sunny at 2008-07-30 02:55:26

Hi
Please contact our support number at 972 805 9600
Thank you
Worldventures Team
Replied By Sunny at 2008-07-30 02:48:45

Hi
Please contact our support number at 972 805 9600
Thank you
Worldventures Team
Customer submitted at 2008-07-29 14:39:27

Hello, need to inquire about having a reciept of my trip showing that it is in fact paid in full faxed to the Grand Lido Braco resort and spa. I need this done within 5 business days in order to get our $200.00 wedding fee waived. Reservation #9QM810E3, fax# to send it to is:954-925-6975 attn: Alvonique. Pls and Thank you


InquiryId :  43502  InquiryType :  Video Training  DateAndTime :  2008-07-29 14:42:32  Status :  Replied and Resolved
Replied By Sunny at 2008-07-30 03:15:44

Hi
You may please login to your .biz back office and then go to Training tab and click on \'WorldventuresVT\'.
Thank you
Worldventures Team
Replied By Sunny at 2008-07-30 03:06:19

Hi
You may please login to your .biz back office and then go to Training tab and click on \'WorldventuresVT\'.
Thank you
Worldventures Team
Customer submitted at 2008-07-29 14:42:32

I\'m brand new and am unable to access any of the training from the back room. Can you start me out?


InquiryId :  43504  InquiryType :  Dot Com Site  DateAndTime :  2008-07-29 15:43:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:21:10

Hi,
Our team is checking on it and will be rectified soon .

Thank You
WorldVentures Team

Customer submitted at 2008-07-29 15:43:41

my dot com site does not work at all


InquiryId :  43505  InquiryType :  Magazines  DateAndTime :  2008-07-29 15:57:55  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:33:36

Hi,
Please let us know the order number .

Thank You
WorldVentures Team

Customer submitted at 2008-07-29 15:57:55

I placed an order for magazines over a week ago and wonder if and when they shipped...tried to put rep ID below and it won\'t let me: 935912


InquiryId :  43506  InquiryType :  Existing Reservation  DateAndTime :  2008-07-29 16:00:38  Status :  Replied and Resolved
Replied By David S at 2008-07-31 08:02:25

send your request to travel@worldventures.com
Customer submitted at 2008-07-29 16:00:38

I need to reduce the number of nights on my reservation. I\'m leaving a day later than I thought. SHould I call the hotel or do it thru you? confirmation number is 88292369


InquiryId :  43516  InquiryType :  Existing Reservation  DateAndTime :  2008-07-29 17:36:32  Status :  Replied and Resolved
Replied By David S at 2008-07-31 07:43:47

send your request to travel@worldventures.com
Customer submitted at 2008-07-29 17:36:32

I would like another email of my travel arrangements that I made. I booked a flight to Nashville, TN from Chicago, IL for the 15th of August, returning on the 17th. Can you email me another itinerary? Thanks


InquiryId :  43518  InquiryType :  General Questions  DateAndTime :  2008-07-29 18:08:28  Status :  Replied and Resolved
Replied By David S at 2008-07-30 10:06:19

I will email the letter to you
Customer submitted at 2008-07-29 18:08:28

To Whom It May Concern, I took the LTC Exam this evening. I failed the first time. Afterwards I passed the exam twice. Each time a window popped-up that varified successful completion of the exam. When the window disappeared it still indicated that I did not pass the test on the LTC Home page. How can I change my status and receive my verification letter?


InquiryId :  43531  InquiryType :  Magazines  DateAndTime :  2008-07-29 21:57:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:41:34

Hi,
Since it is an air reservation , please contact the airlines directly to change it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-29 21:57:44

This is urgent! I booked a flight yesterday but the dates are wrong! Can someone please contact me to get this resolved.


InquiryId :  43535  InquiryType :  General Questions  DateAndTime :  2008-07-30 02:46:15  Status :  Replied and Resolved
Replied By Matthew T at 2008-07-30 12:27:19

Your PSP has now been deactivated you will no longer be billed the 19.97 a month. If you have any further questions or concerns call 972-805-9600 Thanks WV
Customer submitted at 2008-07-30 02:46:15

I would like to cancel the PSP but could not figure out how to do it online. Would you cancel it for me? Thank you. My rep # is 885659 (the area below would not let me click on that box)


InquiryId :  43538  InquiryType :  Existing Reservation  DateAndTime :  2008-07-30 03:30:34  Status :  Replied and Resolved
Replied By David S at 2008-07-31 07:34:28

send your request to travel@worldventures.com
Customer submitted at 2008-07-30 03:30:34

can you please send me my itinerary to my email address....daynadelaney@hotmail.com


InquiryId :  43539  InquiryType :  Existing Reservation  DateAndTime :  2008-07-30 03:55:23  Status :  Replied and Resolved
Replied By David S at 2008-07-31 07:31:10

send your request to travel@worldventures.com
Customer submitted at 2008-07-30 03:55:23

Change ticket


InquiryId :  43546  InquiryType :  New Reservation  DateAndTime :  2008-07-30 06:42:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:24:23

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 06:42:38

Need assistance in booking a Europe trip with multiple destinations and the search engine does not allow me to do that.


InquiryId :  43551  InquiryType :  Travel Commissions  DateAndTime :  2008-07-30 07:56:45  Status :  Replied and Resolved
Replied By Angela H at 2008-07-31 10:32:16

Dear David, Unfortunately the travel industy does not pay out commissions on airfare. Because of this there is a book direct option for flights only, which will take you off site to do your booking. This is why most flights will not appear under your bookings. Sincerely, Client Services
Customer submitted at 2008-07-30 07:56:45

A flight was booked from my site early june, I do not see the booking or commission in my ltc bookings. thank you David Lopez


InquiryId :  43558  InquiryType :  Existing Reservation  DateAndTime :  2008-07-30 09:19:01  Status :  Replied and Resolved
Replied By David S at 2008-07-31 07:10:22

send your request to travel@worldventures.com
Customer submitted at 2008-07-30 09:19:01

I think I got the hotel booked but I accidentaly closed the window before I got confirmation. Can you let me know if I booked a hotel for 8/8/08?


InquiryId :  43561  InquiryType :  Hotel  DateAndTime :  2008-07-30 09:39:07  Status :  Replied and Resolved
Customer submitted at 2008-07-30 09:39:07

Looking for condo to rent rim village Mohab Utah 9 5 to9 7


InquiryId :  43567  InquiryType :  Magazines  DateAndTime :  2008-07-30 10:21:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:50:10

Hi,
Please clarify your question .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 10:21:26

I am trying to reach Perry Austin in Hampton Roads, VA. I had an appointment with him on Tues., 7-29-08 but he didn\'t show up. I have a contact phone of 757-717-6923 but it has been disconnected. I can be reached at hryals@talkingphonebook.com or 757-635-7874. Thank you!


InquiryId :  43568  InquiryType :  General Questions  DateAndTime :  2008-07-30 10:26:03  Status :  Replied and Resolved
Replied By at 2008-07-31 11:26:44

I was unable to verify the confirmation for the View in your back office or our event system. Could you please send a copy of your statement with the charges showing up, and I can have confirmation loaded in your back office.
Customer submitted at 2008-07-30 10:26:03

Hi my wife and I sign up for the view at the phoenix acceleration, but looking at the confirmation site I don\'t see that we are confirm please help us find out what going on. thank you Dario Restrepo and sally rep #893953


InquiryId :  43569  InquiryType :  General Questions  DateAndTime :  2008-07-30 10:26:22  Status :  Replied and Resolved
Replied By Lauren Lynne at 2008-07-31 18:22:42

Shawn, In order for a sale and transfer to be completed, Angie would have to log into her .biz back office, click on support/online form. Then scroll to the bottom of the page under the heading \"Helpful Forms\" and click on sale and transfer. After this online form is submitted and the sellers account is active and a valid notary is faxed in to 972-767-4178; the transfer will be complete. Thank you for your time in the matter. WorldVentures Marketing, LLC Genealogy Department
Customer submitted at 2008-07-30 10:26:22

I recently faxed in a transfer of ownership from a downline member of Angie Bowen # 926083 to a Mr. Todd Brungardt. Myself, Shawn Starkey, or Angie have not recieved an email of notification which was stated on the form. Just checking to make sure it was recieved. I was on hold with a customer Rep, but was disconnected. thanks Shawn Starkey


InquiryId :  43571  InquiryType :  Existing Reservation  DateAndTime :  2008-07-30 10:30:50  Status :  Replied and Resolved
Replied By David S at 2008-07-31 06:59:12

Please send the request to travel@worldventures.com
Customer submitted at 2008-07-30 10:30:50

I\'m wanting to change flight dates on Reservation: HIPLQE. Would like to change dep. flight to Aug. 14 and return Aug. 20. If possible use same flight times. I had acquired 4 tickets but 3 of them i had to get through CheapTickets and 1 through World Ventures, CheapTickets is charging $103.00 for changes.


InquiryId :  43574  InquiryType :  Magazines  DateAndTime :  2008-07-30 10:55:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 01:50:23

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 10:55:26

I\'m a new rep and trying to order the Success at Home magazines. Each time I select the Success at Home link - it brings me to the login screen and then redisplays the previous link. Can\'t get into the appropriate spot to order the magazines. Please advise. Thanks!


InquiryId :  43595  InquiryType :  Magazines  DateAndTime :  2008-07-30 14:53:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 20:27:51

Hi,
Please let us know the url and the login details that you are using .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 14:53:21

I cannot open either my .com website or my .biz website. Please advise.


InquiryId :  43596  InquiryType :  Existing Reservation  DateAndTime :  2008-07-30 14:57:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-07 03:21:26

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 14:57:25

We need two tranfer vouchers to go from LGA to the cruise ship


InquiryId :  43597  InquiryType :  General Questions  DateAndTime :  2008-07-30 15:02:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 20:30:13

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 15:02:37

I cancelled my membreship but just got billed on my credit card again - please credit my account and make sure my accout is cancelled.


InquiryId :  43598  InquiryType :  General Questions  DateAndTime :  2008-07-30 15:02:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 20:30:38

Hi,
Please contact customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 15:02:58

I cancelled my membreship but just got billed on my credit card again - please credit my account and make sure my accout is cancelled.


InquiryId :  43600  InquiryType :  Magazines  DateAndTime :  2008-07-30 15:26:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 22:09:13

Hi,
Please let us know your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 15:26:56

i just called concierge and it says that my no. 909.900.3261 is not recognized, please advise/activate


InquiryId :  43603  InquiryType :  Magazines  DateAndTime :  2008-07-30 15:39:37  Status :  Replied and Resolved
Replied By Aruna A at 2008-07-31 20:35:57

Hi,
Please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 15:39:37

confirmation number and times of flights that I booked over the phone yesterday needed.


InquiryId :  43610  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-07-30 16:41:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 01:29:10

Hi,
Login to your .biz and click on Marketing at the top of the page, on the drop down menu click Marketing Assets, accept the disclaimer and the next page will display available products including business cards.

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 16:41:20

Would like to order business cards.


InquiryId :  43612  InquiryType :  New Reservation  DateAndTime :  2008-07-30 16:57:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 01:37:37

Hi,
Please go to your url.worldventures.biz/com and login with your member id and password.

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 16:57:08

how to i login for first time


InquiryId :  43613  InquiryType :  Billing  DateAndTime :  2008-07-30 17:04:06  Status :  Replied and Resolved
Replied By Karen S at 2008-07-31 10:41:03

Your account has been cancelled effective immediately. Thank You
Customer submitted at 2008-07-30 17:04:06

I like to cancel my membership with the company ASAP. ID No. 862075 Thanks, Jennifer


InquiryId :  43614  InquiryType :  Video Training  DateAndTime :  2008-07-30 17:12:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 01:39:56

Hi,
We have forwarded this issue to the concerned department and it will be rectified as soon as possible .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 17:12:34

I need my documentation for my LTC travel number. I have tried several times to get it, but have been unsuccessful. Thank you.


InquiryId :  43615  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-30 17:13:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 01:40:32

Hi,
Please let us know your member id , url and the login details and we will check it

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 17:13:48

We can\'t get into any sites...we signed up 7 days ago and were told that our sites would be up and running in a few days...we\'ve tried calling in, several times, but were on hold for over 20 minutes each time...please help, we\'d like to get our business going...thank you! =c)


InquiryId :  43618  InquiryType :  Existing Reservation  DateAndTime :  2008-07-30 17:59:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:44:32

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 17:59:48

I am looking for a rental condo at rim village in Mohab Ut sept 5 sept 7 thank you jerry


InquiryId :  43625  InquiryType :  General Questions  DateAndTime :  2008-07-30 20:30:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:14:38

Hi,
Please login to your dot com site and go to Group travel link and submit the form there.

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 20:30:53

Group Travel Forms???


InquiryId :  43626  InquiryType :  General Questions  DateAndTime :  2008-07-30 22:39:45  Status :  Replied and Resolved
Customer submitted at 2008-07-30 22:39:45

My rep ID is 939152. The form below won\'t let me enter it. My real question though is the members price for the Bahamas Cruisewith a cause in Oct, 2008 I\'ve logged in a couple times and can\'t seem to see the price quote. I\'ve seen where it says best online price is $700 and members save over $402 I can do the math but sometimes these are savings percouple. I want to verify the price us $398-ish. Thank you. I\'ve several potential future dreamtrips\'members already interested and anxious to hear confirmation of the price.So, time is of the essence. Thank you.


InquiryId :  43627  InquiryType :  General Questions  DateAndTime :  2008-07-30 22:42:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:15:07

Hi,
Please go to your dot com site and go to group travel link on the top and submit the form .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 22:42:32

Support request #2 Related to my previou Q - how do I contact group travel? Thanks


InquiryId :  43628  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-30 23:37:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:17:32

Hi,
Please reconfirm the SSN and the mailing address of both the ids and we will give you the details .

Thank You
WorldVentures Team

Customer submitted at 2008-07-30 23:37:02

My name is Alice Whitaker # 862353 and my friend Alice Sherry Imhof # 302385 can\'t get into her back office Need the http:// name & password cell # 732-299-9022 & E-mail address is Alice.Imhof@us.army.mil


InquiryId :  43629  InquiryType :  Genealogy  DateAndTime :  2008-07-31 04:24:00  Status :  Replied and Resolved
Replied By Michelle M at 2008-08-02 14:06:47

Hello, Please complete a placement change request through your back office under support online forms. We will make the correction for you. Thanks for your time in the matter. Thanks, Michelle M Genealogy Dept WorldVentures, LLC
Replied By Michelle M at 2008-08-02 14:02:15

Hello, Please complete a placement change request through your back office under support online forms. We will make the correction for you. Thanks for your time in the matter. Thanks, Michelle M Genealogy Dept WorldVentures, LLC
Customer submitted at 2008-07-31 04:24:00

Please forgive me because I made a mistake on my placement of a new member I put in yesterday afternnon. I need you to move her on the geneology tree. I need her moved to the outside on the right team. Her name is Debi Schuckman and her ID # is 948200. I would truly appreciate your help in this matter. Thank you, Debbie Bequette My member ID # is 944350


InquiryId :  43634  InquiryType :  General Questions  DateAndTime :  2008-07-31 07:22:27  Status :  Replied and Resolved
Replied By David S at 2008-07-31 11:34:07

either on the .com page or travel@worldventures.com
Customer submitted at 2008-07-31 07:22:27

can you please tell me where i go to book a vacation?


InquiryId :  43651  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-31 10:48:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:28:31

Hi,
Please contact customer support at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-07-31 10:48:00

After many , many, weeks of having my V T deactivated and questioning it I was thrilled to see it up and running. I went on to study last night as we only have till Sept. to finish and today was so sadened to find it is once again deactivated.I am once again loosing precious traing time and lack the knowledge to grow my business until this is resolved.Please inform me why this is happening again. thank you, Carol


InquiryId :  43660  InquiryType :  Existing Reservation  DateAndTime :  2008-07-31 12:21:47  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:47:19

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-07-31 12:21:47

Bookkeeping a trip the web-site freezes. Please call me at 505-884-5500.


InquiryId :  43661  InquiryType :  Existing Reservation  DateAndTime :  2008-07-31 12:31:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:47:36

Hi,
Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday .

Thank You
WorldVentures Team

Customer submitted at 2008-07-31 12:31:20

Cancel membership effective immediately


InquiryId :  43662  InquiryType :  New Reservation  DateAndTime :  2008-07-31 12:31:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 02:54:33

Hi,
Please let us know the error you are facing .

Thank You
WorldVentures Team

Customer submitted at 2008-07-31 12:31:30

I cant seem to set up flight + hotel +car


InquiryId :  43685  InquiryType :  Dot Biz Site  DateAndTime :  2008-07-31 16:59:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 20:49:43

Hi,
Yes .Please let us know and we will update it .

Thank You
WorldVentures Team

Customer submitted at 2008-07-31 16:59:50

Can we change the name of our website?


InquiryId :  43691  InquiryType :  General Questions  DateAndTime :  2008-07-31 18:24:50  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-01 20:55:28

Hi,
Please login to your dot biz site and go to Support link and select Health benefits from the drop down menu .

Thank You
WorldVentures Team

Customer submitted at 2008-07-31 18:24:50

can you tell me where I would go to get details on health insurance?


InquiryId :  43744  InquiryType :  Existing Reservation  DateAndTime :  2008-08-01 14:27:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-07 03:21:39

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-01 14:27:00

OK, I\'M LOOKING FOR A LOW, LOW RATE FOR A SMALL RENTAL CAR ARIVING AT MCO ON 10/28/08 PU 9PM. LEAVING MCO 11/13/08 AM RATES ON COMPUTER SITE WAY TO HIGH. PASS THIS ALONG TO LARRY LIMES IF YOU WILL


InquiryId :  43749  InquiryType :  Billing  DateAndTime :  2008-08-01 16:07:49  Status :  Replied and Resolved
Replied By Karen O at 2008-08-20 12:46:01

922639 - 8-12 933928 - 8-11
Replied By Karen O at 2008-08-20 12:45:29

922639 - 8-12 933928 - 8-11
Customer submitted at 2008-08-01 16:07:49

My son and I are inactive due to non payment of dues. I switched my bank accounts when I moved and have not updated my info on my website. I called to find out how long I have before the 30 day grace period is over but I have been on hold for an hour and cant afford to run my cell phone up any longer due to the fact you cant figure out how to hire more people to handle the phones. This has been a problem since I joined and I always get the accuse that WV is growing so fast it cant keep up. What a joke, how long does it take to figure out how many people you need to hire to keep up with the growth. My ID is 922639 and my sons is 933928. I need to know when both grace periods are over. Is it possible to get that info?


InquiryId :  43752  InquiryType :  Travel Commissions  DateAndTime :  2008-08-01 16:23:35  Status :  Replied and Resolved
Replied By Angela H at 2008-08-05 12:19:00

Dear Nathan, Due to the rapid expansion of the company WorldVentures signed on with a third party to help manage all of the bookings. Unfortunately there was an error in their system and their bookings do not filter into our system. The statements received from this vendor are supposed to populate with the ID number for the site that was used to insure everyone gets their due commission. However, it has recently come to our attention that there was an error with the script they used to populate this information. It has just been corrected, but to insure you receive all of your due commissions I will need the passenger names and dates of travel. I am terribly sorry for this inconvenience, and WorldVentures will be updating the .com site soon to correct this issue. Sincerely, Client Services
Customer submitted at 2008-08-01 16:23:35

I know of several hotel bookings through my site. Why are they not showing in my back office?


InquiryId :  43753  InquiryType :  Billing  DateAndTime :  2008-08-01 16:38:10  Status :  Replied and Resolved
Replied By Karen O at 2008-08-20 12:48:07

I am very sorry for your inconvenience. If you would like to submit new payment information you can do so in your back office by completing and submitting a payment update form under online forms.
Replied By Karen O at 2008-08-20 12:47:59

I am very sorry for your inconvenience. If you would like to submit new payment information you can do so in your back office by completing and submitting a payment update form under online forms.
Customer submitted at 2008-08-01 16:38:10

After waiting for an hour and a half, I hung up. After being transfered I was told that I was 7th in line and it would be 7 minutes. Who is running this company? This is a really big joke. I wanted to get my account active again, along with my son\'s, can anyone give me a good reason why I should do so?


InquiryId :  43755  InquiryType :  Travel Commissions  DateAndTime :  2008-08-01 17:42:07  Status :  Replied and Resolved
Replied By Angela H at 2008-08-05 12:22:19

Dear Muchicko, Due to the rapid expansion of the company WorldVentures signed on with a third party to help manage all of the bookings. Unfortunately there was an error in their system and their bookings do not filter into our system. The statements received from this vendor are supposed to populate with the ID number for the site that was used to insure everyone gets their due commission. However, it has recently come to our attention that there was an error with the script they used to populate this information. It has just been corrected, but to insure you receive all of your due commissions I will need the passenger names and dates of travel. I am terribly sorry for this inconvenience, and WorldVentures will be updating the .com site soon to correct this issue. Sincerely, Client Services
Customer submitted at 2008-08-01 17:42:07

How long after travel has been completed will I see it on my site?


InquiryId :  43756  InquiryType :  Billing  DateAndTime :  2008-08-01 18:17:41  Status :  Replied and Resolved
Customer submitted at 2008-08-01 18:17:41

I want to cancel my account


InquiryId :  43757  InquiryType :  DreamTrips Cards  DateAndTime :  2008-08-01 18:54:29  Status :  Replied and Resolved
Replied By David S at 2008-08-05 08:02:32

Processing card
Customer submitted at 2008-08-01 18:54:29

I need a travel agent card or something showing I am a travel agent I am leaving tommorrow on a trip and I need it to travelplease fax to me asap 916-647-9531


InquiryId :  43758  InquiryType :  Magazines  DateAndTime :  2008-08-01 19:12:21  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 20:57:11

Hi,
Server maintenance was going on , but it is almost completed . Please try to login to your sites .

Thank You
WorldVentures Team

Customer submitted at 2008-08-01 19:12:21

cant\' login and the login request never sends an email. Very disappointed.


InquiryId :  43759  InquiryType :  Magazines  DateAndTime :  2008-08-01 20:19:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 20:59:25

Hi,
Please check the magazines under Marketing link drop down .

Thank You
WorldVentures Team

Customer submitted at 2008-08-01 20:19:24

Looking to get a copy of each magazine that holds WV information. I think there are 2...


InquiryId :  43761  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-08-01 20:22:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 20:59:57

Hi,
Did you check the Marketing tools available in the back office ?

Thank You
WorldVentures Team

Customer submitted at 2008-08-01 20:22:41

Need a WV license plate for our bmw.Not the frame.Please send ASAP...


InquiryId :  43762  InquiryType :  Dreamtrips  DateAndTime :  2008-08-01 20:43:01  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-08-07 15:04:38

Have a place in mind?
Customer submitted at 2008-08-01 20:43:01

help. i need a freakin great vacation


InquiryId :  43764  InquiryType :  New Reservation  DateAndTime :  2008-08-01 21:38:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 21:14:35

Hi,
Please click on the book direct option from the search results .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-08-05 21:06:56

Hi,
Please click on the book direct option from the search results .

Thank You
WorldVentures Team

Replied By Aruna A at 2008-08-05 21:02:15

Hi,
Please click on the book direct option from the search results .

Thank You
WorldVentures Team

Customer submitted at 2008-08-01 21:38:40

HOW DO I BOOK RESERVATION WITHOUT GOING TO ORBITZ OR OTHER WEBS


InquiryId :  43769  InquiryType :  Existing Reservation  DateAndTime :  2008-08-02 05:00:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-07 03:24:34

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-02 05:00:29

we received an email concerning our confirmed reservation and payment of. Our confirmation # is 9785591.


InquiryId :  43771  InquiryType :  Commissions  DateAndTime :  2008-08-02 05:04:35  Status :  Replied and Unresolved
Customer submitted at 2008-08-02 05:04:35

Can you tell me which GDS channel you pull your information from? Is it Sabre?How does you commission work? Is it the same as other travel agencies?


InquiryId :  43778  InquiryType :  Billing  DateAndTime :  2008-08-02 05:46:50  Status :  Replied and Resolved
Replied By Karen O at 2008-08-21 12:05:27

I do not see any reason for a problem with the account. If this is still an issue please let me know and I will forward to our technical department.
Replied By Karen O at 2008-08-21 12:05:20

I do not see any reason for a problem with the account. If this is still an issue please let me know and I will forward to our technical department.
Customer submitted at 2008-08-02 05:46:50

My wife\'s site (839386) shows \'On Hold\' for some reason. I am paying for her site, but when we try to log into the Geneology to check on the billing info, it tells us ACCESS DENIED. What is the problem? Also, your password retrieval system has NEVER worked for me. I just tried it again this week, and nothing is sent out to the \'email on file\'.


InquiryId :  43779  InquiryType :  Magazines  DateAndTime :  2008-08-02 05:55:30  Status :  Replied and Resolved
Customer submitted at 2008-08-02 05:55:30

My grandaughter is graduating next year in June 09. Have you scheduled any \"Dream Trips\" to Hawaii? If so please let me know, so we can schedule for the trip.


InquiryId :  43780  InquiryType :  Magazines  DateAndTime :  2008-08-02 05:55:31  Status :  Replied and Resolved
Customer submitted at 2008-08-02 05:55:31

My grandaughter is graduating next year in June 09. Have you scheduled any \"Dream Trips\" to Hawaii? If so please let me know, so we can schedule for the trip.


InquiryId :  43786  InquiryType :  Dot Biz Site  DateAndTime :  2008-08-02 07:15:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 22:41:21

Hi,
The server upgrade work was successfully completed last night. We will be actively working to correct any issues caused by the migration for the next 24-48 hours, and most of the technology team members have been working to finish this up since before midnight. We appreciate your patience during this transition .

Thank You
WorldVentures Team

Customer submitted at 2008-08-02 07:15:20

need to add people but cannot get to my dot biz site.


InquiryId :  43788  InquiryType :  General Questions  DateAndTime :  2008-08-02 07:45:01  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-09-03 12:38:53

Hi Tia Pichotta if your wanting to change your billing information you can go in to your back office , Go under the Support tab, and cick on Genealogy and Commisions , it will prompt you to login again , once in the next window under Main Menu , click on Billing Manager, right there there is an option for payment and you can update you payment info as well as your billing address. Have a great day .
Customer submitted at 2008-08-02 07:45:01

Im wondering how to change the billing account.


InquiryId :  43790  InquiryType :  Billing  DateAndTime :  2008-08-02 08:22:03  Status :  Replied and Resolved
Replied By Karen O at 2008-08-21 12:08:48

Your account has been cancelled.
Replied By Karen O at 2008-08-21 12:08:42

Your account has been cancelled.
Customer submitted at 2008-08-02 08:22:03

I want to cancel my membership as of today August 3rd 2008. My membership number is 872998 Agnes Urlings. Please confirm my request to famtoledo@sbcglobal.net Thank you


InquiryId :  43791  InquiryType :  Magazines  DateAndTime :  2008-08-02 09:10:34  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 22:43:49

Hi,
The server upgrade work was successfully completed last night. We will be actively working to correct any issues caused by the migration for the next 24-48 hours, and most of the technology team members have been working to finish this up since before midnight. We appreciate your patience during this transition .

Thank You
WorldVentures Team

Customer submitted at 2008-08-02 09:10:34

I am trying to book a flight and cannot get thru. Can someone give me a call? Sally (805) 552-0309


InquiryId :  43800  InquiryType :  General Questions  DateAndTime :  2008-08-02 11:14:30  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 23:12:17

Hi,
We have forwarded this to the concerned department and the items will reach you soon .

Thank You
WorldVentures Team

Customer submitted at 2008-08-02 11:14:30

I was wondering if you could tell me when the DVD\'s and magazines we ordered at the Las Vegas Accelleration Training are going to be shipped. Thanks!


InquiryId :  43804  InquiryType :  General Questions  DateAndTime :  2008-08-02 12:26:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 23:18:47

Hi,
Please go to http://www.worldventuresconcierge.com/ and register .

Thank You
WorldVentures Team

Customer submitted at 2008-08-02 12:26:22

How do you sign up for concierge service? I can not find it?


InquiryId :  43806  InquiryType :  General Questions  DateAndTime :  2008-08-02 12:54:35  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 23:20:19

Hi,
Please login to your dot biz site and go to Marketing link and select Marketing tools , accept the disclaimer and go to the next page to order business cards or to check business card templates.

Thank You
WorldVentures Team

Customer submitted at 2008-08-02 12:54:35

Where do I find the templates for business cards?


InquiryId :  43808  InquiryType :  Billing  DateAndTime :  2008-08-02 13:11:31  Status :  Replied and Resolved
Replied By Karen O at 2008-08-21 12:13:40

Our records indicate that your account was cancelled as of 8-4-08.
Replied By Karen O at 2008-08-21 12:13:34

Our records indicate that your account was cancelled as of 8-4-08.
Customer submitted at 2008-08-02 13:11:31

I want to sell or transfer my spot before the next billing cycle. What are my options? Oh, I also was on hold for about 30 minutes,calling back several times on the hotline, even though the hotline states that I was in fact calling during business hours. I left a message there as well.


InquiryId :  43811  InquiryType :  Billing  DateAndTime :  2008-08-02 14:32:57  Status :  Replied and Resolved
Replied By Karen O at 2008-08-21 12:15:04

You will not be charged for the LTC. Your account is Dream Trips only.
Replied By Karen O at 2008-08-21 12:14:57

You will not be charged for the LTC. Your account is Dream Trips only.
Customer submitted at 2008-08-02 14:32:57

Rep ID #850239. I downgraded my membership to just Dream Trips in July. The customer rep said that it would end at the end of the month. However, the website is still up. I don\'t want to be charged for August.


InquiryId :  43816  InquiryType :  General Questions  DateAndTime :  2008-08-02 16:21:18  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 00:14:37

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-08-02 16:21:18

About 10 days ago I placed an order of magazine that I have yet to receive. please let me know what is going on. thanks, edward


InquiryId :  43817  InquiryType :  Existing Reservation  DateAndTime :  2008-08-02 16:24:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-07 03:30:00

Hi,
Please specify your query .

Thank You
WorldVentures Team

Customer submitted at 2008-08-02 16:24:48

Where is my booking at?


InquiryId :  43823  InquiryType :  Travel Commissions  DateAndTime :  2008-08-03 01:30:35  Status :  In Progress
Customer submitted at 2008-08-03 01:30:35

Please remove my status as Consultant to soley the dream trips. Please adjust my payments to only the $19.99. Thank you, Dawne Hilyard


InquiryId :  43830  InquiryType :  General Questions  DateAndTime :  2008-08-03 06:55:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 00:45:46

Hi,
Please let us know your member id .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 06:55:39

MY CONCIERGE PHONE WHEN CALLED SAYS I AM NOT REGISTERED--THIS JUST STARTED YESTERDAY--WAS FINE TILL THEN THE PHOEN IS WAS CALLING FROM IS MY CELL PHONE 602-615-1319


InquiryId :  43835  InquiryType :  New Reservation  DateAndTime :  2008-08-03 09:41:40  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 00:48:31

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 09:41:40

looking for cabin rentals in big bear lake california


InquiryId :  43837  InquiryType :  Hotel  DateAndTime :  2008-08-03 10:06:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-09 02:17:08

Hi,
Please use Port of Spain, Trinidad and Tobago (POS-Piarco)or Tobago, Trinidad and Tobago(TAB- Crown Point International).

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 10:06:01

I am trying to find a flight to Trinidad using power search but nothing. please help


InquiryId :  43841  InquiryType :  General Questions  DateAndTime :  2008-08-03 10:56:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 01:00:27

Hi,
Please go to http://www.worldventuresconcierge.com/ and register .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 10:56:22

How do I activate the concierge service? 941788


InquiryId :  43843  InquiryType :  Video Training  DateAndTime :  2008-08-03 11:37:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 01:03:23

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 11:37:15

I am locked out of Chapter 3 in Power Search 101. I cannot complete the test.


InquiryId :  43844  InquiryType :  Dreamtrips  DateAndTime :  2008-08-03 12:23:33  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-08-07 14:39:08

Thanks for the observation...i have notified the person handling this Dreamtrip.
Customer submitted at 2008-08-03 12:23:33

The January 2009 dream trip going to western caribbean the dates have to be off considering it is 8 days 7 nights and the dates are 1/12 through 1/16. Just wanted to let you know so you could change it.


InquiryId :  43848  InquiryType :  General Questions  DateAndTime :  2008-08-03 13:02:41  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 01:04:54

Hi,
LTC cards are no longer issued . Please use the Agent letter of verification for all the travel agent requirements .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 13:02:41

it seems as if my travel agent card has expired...should I expect one in the mail soon?


InquiryId :  43850  InquiryType :  Travel Commissions  DateAndTime :  2008-08-03 13:27:16  Status :  Replied and Resolved
Replied By Angela H at 2008-08-05 12:29:50

Dear Edie, Due to the rapid expansion of the company WorldVentures signed on with a third party to help manage all of the bookings. Unfortunately there was an error in their system and their bookings do not filter into our system. The statements received from this vendor are supposed to populate with the ID number for the site that was used to insure everyone gets their due commission. However, it has recently come to our attention that there was an error with the script they used to populate this information. It has just been corrected, but to insure you receive all of your due commissions I will need the passenger names and dates of travel. I am terribly sorry for this inconvenience, and WorldVentures will be updating the .com site soon to correct this issue. Sincerely, Client Services
Customer submitted at 2008-08-03 13:27:16

Hello, 1 booked 2 rental cars from my site and 1 hotel stay at the double tree in anaheim, i don\'t see them being credited, please advise.


InquiryId :  43854  InquiryType :  Hotel  DateAndTime :  2008-08-03 14:36:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-07 03:32:51

Hi,
Total price will show up on the checkout page or the credit card page . For futher assistance, initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 14:36:13

Are the prices shown for Hotel only for per person or are they total for 2.


InquiryId :  43856  InquiryType :  Hotel  DateAndTime :  2008-08-03 15:40:11  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-08 01:24:28

Hi,
Webfares keep changing in a matter of seconds. We adverise the original fare .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 15:40:11

hello, I recently signed up worldventures, I\'m checking on a flight ORD to SAT, Why is Expedia $110 cheaper? I thought we are suppose to be the same or cheaper?


InquiryId :  43857  InquiryType :  General Questions  DateAndTime :  2008-08-03 16:01:41  Status :  Replied and Resolved
Replied By Kristie H at 2008-08-06 10:31:16

Please send all information about your event to compliance@worldvnetures.com. This should include any type of advertisements you plan to use during your event. If you have any additional questions or concerns please call us at 972-805-9577. Thanks, WorldVentures Compliance Department
Replied By Kristie H at 2008-08-06 10:20:04

Please send all information about your event to compliance@worldvnetures.com. This should include any type of advertisements you plan to use during your event. If you have any additional questions or concerns please call us at 972-805-9577. Thanks, WorldVentures Compliance Department
Customer submitted at 2008-08-03 16:01:41

How do I go about getting preapproved to have a booth at an event like a Women\'s Expo? Could I get what is needed to get approved and what are the requirements that WV has for being involed in a trade show. Thanks, kim


InquiryId :  43859  InquiryType :  EarnVacations.com  DateAndTime :  2008-08-03 16:19:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 01:09:03

Hi,
Please contact EarnVacations at 949-916-4365 .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 16:19:26

I can\'t log into my Earn Vacations account. Can someone help me, please? Thank you.


InquiryId :  43863  InquiryType :  General Questions  DateAndTime :  2008-08-03 17:28:39  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 01:11:57

Hi,
Please contact EarnVacations at 949-916-4365 .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 17:28:39

I can\'t log into my Earn Vacations account. I have checked the EarnVacations.com item under \"Support Request Form\" at least twice in the past few weeks but no one has ever gotten back with me. I would sure appreciate a response from someone. Thank you.


InquiryId :  43866  InquiryType :  Dot Com Site  DateAndTime :  2008-08-03 19:26:31  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 01:14:00

Hi,
Please login with your member id and password to your dot com site and you can see the links to upload photo and text or logo on the left side of the page.

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 19:26:31

I cannot find where on my back office page to upload a photo for my websight and enter a logo or text. The information in the Passport for Success just says to go to the Travel Back office to do this, but I have been all over my back office and cannot find it?


InquiryId :  43867  InquiryType :  Existing Reservation  DateAndTime :  2008-08-03 19:47:57  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-07 03:32:52

Hi,
Please initiate livechat with the travel department and a cruise agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 19:47:57

I have not had anyone call me or contact me regarding the cruise i booked. I need to know if i need passports as i am traveling to Ensenada Mexico for a day.


InquiryId :  43873  InquiryType :  Magazines  DateAndTime :  2008-08-03 22:36:03  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 01:41:58

Hi,
Please login to your dot biz site and go to Marketing link and then Magazines and order it there.

Thank You
WorldVentures Team

Customer submitted at 2008-08-03 22:36:03

How do I get a copy of these two Magazine Your business at home June 2007 Success from Home May 2008. I would like one copy of each. Besides the one from the Magazine market.


InquiryId :  43874  InquiryType :  Genealogy  DateAndTime :  2008-08-04 03:10:18  Status :  Replied and Resolved
Replied By Kristie H at 2008-08-18 14:23:56

We show both 937523 and 937567 to be active members. Member 943788 shows to be enrolled and sponsored by someone else.If you have any other questions please feel free to contact customer service at 972-805-9600 Monday-Friday 8am-8pm and Saturday 9am-1pm. Thanks, WorldVentures Genealogy Department
Customer submitted at 2008-08-04 03:10:18

Why is Regino Castillo #937523 and Trisha Priem #937567 show Inactive when they tell me they are paid up? Why doesn\'t Rosario Blea 943788 not show on my \"My Enrolment? Thank you Alyce Olona 927450


InquiryId :  43875  InquiryType :  Genealogy  DateAndTime :  2008-08-04 03:13:45  Status :  Replied and Resolved
Replied By Kristie H at 2008-08-11 11:28:20

Go in your back office and fill out a change of sponsorship form. Once recieved we will complete the request. . If you have any other questions please feel free to contact customer service at 972-805-9600 Monday-Friday 8am-8pm and Saturday 9am-1pm. Thanks, WorldVentures Genealogy Department
Replied By Kristie H at 2008-08-11 11:24:57

Go in your back office and fill out a change of sponsorship form. Once recieved we will complete the request. . If you have any other questions please feel free to contact customer service at 972-805-9600 Monday-Friday 8am-8pm and Saturday 9am-1pm. Thanks, WorldVentures Genealogy Department
Customer submitted at 2008-08-04 03:13:45

How can I move Pauline Mantano #942052 under Arthur Sequra #948307 Thank you Alyce Olona #927450


InquiryId :  43880  InquiryType :  Magazines  DateAndTime :  2008-08-04 04:34:29  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 01:46:28

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 04:34:29

IAt the Acceleration in Vegas I ordered the Success Magazine and DVD for the new presentation. As of yet I have not received them. Please let me know what the status is. My number is 925269 Thank you


InquiryId :  43881  InquiryType :  Video Training  DateAndTime :  2008-08-04 04:59:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 03:00:47

Hi,
The Worldventures server upgrade was going on and was successfully completed last night. We will be actively working to correct any issues caused by the migration for the next 24-48 hours, and most of the technology team members have been working to finish this up since before midnight. We appreciate your patience during this transition

Thank You
WorldVentures Team

Replied By Aruna A at 2008-08-06 02:41:13

Hi,
The Worldventures server upgrade was going on and was successfully completed last night. We will be actively working to correct any issues caused by the migration for the next 24-48 hours, and most of the technology team members have been working to finish this up since before midnight. We appreciate your patience during this transition

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 04:59:44

i cannot log in to any of the training in my back offfice except the fast start menu . I have a downline coming over to complete initial training on my computer because his is down this afternoon and take his test on the LTC exam. pleas respond


InquiryId :  43882  InquiryType :  Dot Biz Site  DateAndTime :  2008-08-04 05:04:22  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 03:01:24

Hi,
Please let us know the url and we will check it .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 05:04:22

We have a new AR in our group, Taylor Horton AR 948698 whose websites are still not up. She enrolled on 07/31/08 at the same time we enrolled another AR whose site was up the next day. Can you give me some assistance on getting her sites active? Thank you, Thomas McCord, 937112


InquiryId :  43888  InquiryType :  Existing Reservation  DateAndTime :  2008-08-04 07:30:28  Status :  In Progress
Replied By Aruna A at 2008-08-08 01:32:39

Hi,
Please initiate livechat with the travel department and a travel agent will assist you in getting good deals .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 07:30:28

I have not found such great deals as I was told from your website. I can find better on my own. I am very disappointed and feel the company has been misrepresented. I wasted my money.


InquiryId :  43896  InquiryType :  Travel Commissions  DateAndTime :  2008-08-04 08:14:27  Status :  Replied and Resolved
Replied By Angela H at 2008-08-05 12:41:03

Dear Harold, Due to the rapid expansion of the company WorldVentures signed on with a third party to help manage all of the bookings. Unfortunately there was an error in their system and their bookings do not filter into our system. The statements received from this vendor are supposed to populate with the ID number for the site that was used to insure everyone gets their due commission. However, it has recently come to our attention that there was an error with the script they used to populate this information. It has just been corrected, but to insure you receive all of your due commissions I will need the passenger names and dates of travel. I am terribly sorry for this inconvenience, and WorldVentures will be updating the .com site soon to correct this issue. Sincerely, Client Services
Customer submitted at 2008-08-04 08:14:27

My bookings do not show up? Thanks Harold


InquiryId :  43899  InquiryType :  New Reservation  DateAndTime :  2008-08-04 08:43:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 03:31:09

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 08:43:32

We are in need of getting a flight to Manila in the Phillipines due to my mothers death. The airport is trying to charge us 3000. is there anyway we can get it cheaper


InquiryId :  43900  InquiryType :  Magazines  DateAndTime :  2008-08-04 09:05:44  Status :  Replied and Resolved
Customer submitted at 2008-08-04 09:05:44

hello, I had sent you a fax over on the 1st of Aug. (attention to Allen)with 3 pages following asking you to refund the 128.75 back to me as I have never recieved my Success from home magazine order. I would appreciate a response as to if you have recieved this information and what is going to be done about it.


InquiryId :  43901  InquiryType :  Dot Biz Site  DateAndTime :  2008-08-04 09:14:10  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 03:31:40

Hi,
Please reconfirm your member id , url , SSN and the mailing address on the membership .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 09:14:10

forgot password and login please email to www.diametzg@aol.com


InquiryId :  43907  InquiryType :  Existing Reservation  DateAndTime :  2008-08-04 10:08:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-08 01:32:02

Hi,
You can use San Jose Airport in Costa Rica , SJO .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 10:08:26

Costa rica, what airport do i use????


InquiryId :  43914  InquiryType :  Magazines  DateAndTime :  2008-08-04 11:32:58  Status :  Replied and Resolved
Customer submitted at 2008-08-04 11:32:58

Hi I ran across a magazine called \"Your Business at home\"On the front cover it a the name World Ventures, well I have a friend that gave me his business card that said \"World Ventures\" on it I read about all these people that were making big money and to tell you the truth I dont have any money(extra) but I have a burning desire to get me and my family out of hard times, I you can truthfuly tell me this can work I will work at it hard to make it work I dont have any other options. I made Amway work for me in the early 90s.please send me more info. respefuly yours Mr. Hernandez


InquiryId :  43915  InquiryType :  General Questions  DateAndTime :  2008-08-04 11:34:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 03:42:46

Hi,
Please go to the travel site and submit a group travel request and someone will get back to you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 11:34:06

I know several people traveling to indonesia but am having problems getting information. last year it cost $3,500.00 per person and I\'m looking for something cheeper for 1o people


InquiryId :  43916  InquiryType :  Billing  DateAndTime :  2008-08-04 11:51:25  Status :  Replied and Resolved
Replied By Karen O at 2008-08-21 12:20:52

If you wish to cancel your membership Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Replied By Karen O at 2008-08-21 12:20:46

If you wish to cancel your membership Please call our membership cancellation department at 972 805 9954. We are open 8AM-8PM CST Mon - Friday.
Customer submitted at 2008-08-04 11:51:25

I am wondering how I go about canceling the automatic withdrawles from my bank for the trip package and the website for the travel consultant. Please get back to me with details asap. thank you.


InquiryId :  43917  InquiryType :  Magazines  DateAndTime :  2008-08-04 12:01:56  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 03:43:03

Hi,
Please contact customer support directly at 972 805 9600 .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 12:01:56

How can I get back issues of Success magazine?


InquiryId :  43920  InquiryType :  Commissions  DateAndTime :  2008-08-04 12:38:42  Status :  Replied and Unresolved
Customer submitted at 2008-08-04 12:38:42

I first want to say I love this company and I am finally going to work so I can see some results. But I am a little upset with the way you do the direct commission. I signed someone up and got 2 other people under that person and was excited that it\'s finally going to happen after 2 years. But come to find out that those people don\'t count for a cycle was disappointing but now I understand why. It was explained to me and I am fine with that. Now to the real problem, I did not receive a direct commission for a new enrollment on 8/2/08. What I was told is because I had a person cancel I could not get the direct commission. I could be wrong, but here is my opinion. Direct commissions come from enrolling someone and they pay $399. I make $100, now 6 months later or more that person cancels, there is no refund to that person why am I penalized for a new rep coming in. It just doesn\'t seem fair when I am trying to build a business with many things to over come in the beginning. I know it\'s a growing company, but I also didn\'t receive travel commissions in the past. I have $100 in my check register in the back office I think I never received. I am in this company because I do believe it\'s great and I\'m not giving up. I just discouraging when you you did all that work trying to get people to book on your site or signing up some one or worst 3 people to find out you are getting nothing and know you did not get paid for some travel commissions and possibly a direct commission 10 months ago. Please someone get back to me on this matter of the 2 direct commissions the one now to explain why and find out about the one from 10 months ago. Thank you Dave Grandy


InquiryId :  43923  InquiryType :  Existing Reservation  DateAndTime :  2008-08-04 14:01:15  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-08 01:29:50

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 14:01:15

my name is larry parrish, ltc#875386 I took some friends on a weekend getaway this weekend to memphis, and reserved my hotel through my website. My guests are prospects and they loved it!1 However we were charged twice so i need to dispute the transaction on sonja schafers card because they asked for an alternate card then charged them both. Please assist in this matter. Thank you!! Larry


InquiryId :  43924  InquiryType :  General Questions  DateAndTime :  2008-08-04 14:13:17  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 03:57:29

Hi,
Please print the Agent letter of verification and input the number from there .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 14:13:17

My name is Angela Stone My ID is 917720. My question is I am trying to use a travel agent discount at the Gaylord P alms resort in Orlando and they said they need my personal registration ID number which should be on my ID card near my picture. I was never issued a card and do not have that number. How or who can I get it from?


InquiryId :  43930  InquiryType :  Dot Biz Site  DateAndTime :  2008-08-04 15:45:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 04:00:21

Hi,
Please reconfirm SSN , membership details and the member id .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 15:45:45

i need help finding out what my user name and password is i havent logged on in a while and it seems i forgot it. thanks


InquiryId :  43939  InquiryType :  New Reservation  DateAndTime :  2008-08-04 18:07:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-06 21:00:15

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-04 18:07:44

I have a question about the Aventura Spa Palace. there are 2 different packages and I do not understand the difference between them. I need some help to clarify. I would greatly appreciate help


InquiryId :  43946  InquiryType :  Billing  DateAndTime :  2008-08-04 19:47:02  Status :  Replied and Resolved
Replied By Karen O at 2008-08-21 12:23:34

We have deactivated your billing per your request. When you are ready to reactivate please complete an online form for payment updates. Please be aware that at that time you will be responsible for any missed payments.
Replied By Karen O at 2008-08-21 12:23:12

We have deactivated your billing per your request. When you are ready to reactivate please complete an online form for payment updates. Please be aware that at that time you will be responsible for any missed payments.
Customer submitted at 2008-08-04 19:47:02

I want to temporarily stop my automatic withdrawl for my monthly fees. What do I need to do? Thanks, Deb Cross


InquiryId :  43948  InquiryType :  General Questions  DateAndTime :  2008-08-04 20:19:43  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-09-03 12:09:09

Both names can be added on to an account, we would just need the account holder to call us at 972-805-9600 so we can take care of this process. Have a great day .
Customer submitted at 2008-08-04 20:19:43

If a potential LTC has a significant other (not married) and purchases the products, can both names be included on the agreement so that they can independently book travel?


InquiryId :  43999  InquiryType :  General Questions  DateAndTime :  2008-08-05 21:42:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-05 22:59:35

Hi,
Please let us know the url .

Thank You
WorldVentures Team

Customer submitted at 2008-08-05 21:42:32

Douglas Rogriguez #949750 - Sites are not working. No CSR file.


InquiryId :  44000  InquiryType :  Billing  DateAndTime :  2008-08-05 22:01:34  Status :  Replied and Resolved
Replied By Karen O at 2008-08-20 10:13:31

We have processed your July payment. Your account is now current and active.
Replied By Karen O at 2008-08-20 10:13:02

We have processed your July payment. Your account is now current and active.
Customer submitted at 2008-08-05 22:01:34

Vigdis Gjerde #920129 - Updated cc info in FRS. Need to have July payment taken on new cc.


InquiryId :  44040  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-08-06 12:46:47  Status :  Replied and Resolved
Customer submitted at 2008-08-06 12:46:47

test test


InquiryId :  44113  InquiryType :  General Questions  DateAndTime :  2008-08-07 12:33:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-08 00:32:25

Hi,
Please contact customer support at 972 805 9600.

Thank You
WorldVentures Team

If a representative has not paid dues for about 6 months, does he just begin paying now, or also retroactively.


InquiryId :  44117  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-08-07 13:52:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-08 00:38:04

Hi,
We are e actively working to correct any issues caused by the migration . We appreciate your patience during this transition .

Thank You
WorldVentures Team

Rep ID 948652 I am trying to access the business card templates but the file is not available on the world ventures back office.


InquiryId :  44152  InquiryType :  Hotel  DateAndTime :  2008-08-08 03:27:20  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-09 02:09:05

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-08 03:27:20

Hello - I cannot access Candy Cane Inn in Anaheim (Disneyland area). I was able to a couple of days ago thru my website. My clients really want to stay there. Help!!!


InquiryId :  44175  InquiryType :  General Questions  DateAndTime :  2008-08-08 16:29:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-08 21:24:32

Hi,
Please let us know your member id .

Thank You
WorldVentures Team

When I try to download the business card template from https://www.world-venture.com/pdf/wv-card.pdf, I get a page not found error (HTTP 404 Not Found).


InquiryId :  44229  InquiryType :  General Questions  DateAndTime :  2008-08-09 16:43:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-10 20:58:13

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-08-09 16:43:26

member wants to know why he book rent a car on site, and live chat box disappears when he types in it, so he couldnt asked them, please assist.


InquiryId :  44322  InquiryType :  General Questions  DateAndTime :  2008-08-11 16:32:58  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-12 01:48:21

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

I am unable to download a .pdf template for business cards. I get a 404 error in a seperate window.


InquiryId :  44336  InquiryType :  General Questions  DateAndTime :  2008-08-11 18:38:14  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-12 02:09:58

Hi,
For the business card template, we have forwarded the issue to the concerned department and they are checking on it . Let us know the password and we will update it .

Thank You
WorldVentures Team

I am trying to download the business card template and I keep unknown page, plus I don't like not being able to change my password, it is istill the easy generic password my sponser gave me. My rep id is 949159 it won't let me enter it into the box. Jeremy Chase


InquiryId :  44405  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-08-12 20:34:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-13 00:04:33

Hi,
We have already forwarded this to the concerned department and our team is working on it to rectify .

Thank You
WorldVentures Team

When I try to download the business card template, I get this message: The requested URL /pdf/wv-card.pdf was not found on this server. It won't let me enter my id below It is 920729


InquiryId :  44423  InquiryType :  Existing Reservation  DateAndTime :  2008-08-13 10:07:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-13 22:24:31

Hi,
Please contact the airlines directly .

Thank You
WorldVentures Team

Customer submitted at 2008-08-13 10:07:02

I have a flight booked with World Ventures. Is it possible to upgrade this flight from Economy to Business class now? The flight identifier is NIPUDP and the trip I.D. is 77380856880.


InquiryId :  44445  InquiryType :  Dot Com Site  DateAndTime :  2008-08-13 20:34:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-13 22:05:34

Hi,
We have already forwarded this to the concerned department and our team is working on it .

Thank You
WorldVentures Team

Customer submitted at 2008-08-13 20:34:25

Michael Bartholow #934209 - From .com site when hit Vacation Packages redirected to Lisha Schneider's site. A bit concerned.


InquiryId :  44476  InquiryType :  General Questions  DateAndTime :  2008-08-14 13:36:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-14 20:58:40

Hi,
Please send an email to travel@worldventures.com .

Thank You
WorldVentures Team

I am interested in the travel certificates thank you Regina 934611


InquiryId :  44512  InquiryType :  General Questions  DateAndTime :  2008-08-14 22:46:26  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-15 20:40:50

Hi,
Our team is working on it and will rectify as soon as possible .

Thank You
WorldVentures Team

The business card template link is not working


InquiryId :  44524  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-08-15 11:48:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-15 20:49:53

Hi,
Our team is working on it and will be rectified soon .

Thank You
WorldVentures Team

I'm trying to download your business card template for printing business cards at home, and the link to the PDF file is broken. Can you e-mail me the template please? Thank You! PS: It won't let me enter my rep ID in this form either. It is 951538


InquiryId :  44540  InquiryType :  Billing  DateAndTime :  2008-08-15 17:14:23  Status :  Replied and Resolved
Replied By Karen O at 2008-08-20 10:40:41

Please fax a copy of your statement showing the overdraft fee caused by this transaction and we will be happy to issue a check to refund the overdraft fee. Please include a cover sheet explaining the situation. The fax number is 972-985-6842.
Replied By Karen O at 2008-08-20 10:40:32

Please fax a copy of your statement showing the overdraft fee caused by this transaction and we will be happy to issue a check to refund the overdraft fee. Please include a cover sheet explaining the situation. The fax number is 972-985-6842.
Customer submitted at 2008-08-15 17:14:23

Member said shipping is on 28th was billed on 8/9 and caused $35.00 in overdraft fees


InquiryId :  44593  InquiryType :  General Questions  DateAndTime :  2008-08-17 11:32:32  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-18 23:18:38

Hi,
We have already forwarded this issue to the concerned department and our team is checking on it .

Thank You
WorldVentures Team

The link to the template for the ink-jet business cards is not working. Could you please send me the template? Or a link that does work? Thanks This is my second request


InquiryId :  44613  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-08-17 21:41:02  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-19 00:39:00

Hi,
We have already forwarded this to the concerned department and our team will rectify it .

Thank You
WorldVentures Team

I am having touble downloading the business card template. The template never opens on my computer. I have the pop-up blocker turned off. Please call me at 651.452.2059 or 612.239.8407. My rep id number is 945305. The box below is not active. I cannot type in the Rep ID number.


InquiryId :  44728  InquiryType :  Dot Com Site  DateAndTime :  2008-08-19 13:35:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-19 21:48:34

Hi,
Please try again today .

Thank You
WorldVentures Team

Customer submitted at 2008-08-19 13:35:44

Member unable to get into the .biz BO , Events/ Meetings Calenadr. She is getting a message that says there is a server issue.


InquiryId :  44734  InquiryType :  Sponsorship Change  DateAndTime :  2008-08-19 15:10:19  Status :  Replied and Resolved
Customer submitted at 2008-08-19 15:10:19

member moved states and is having issues with his sponsor that has not contacted him in 3 months. please email him on this issue.


InquiryId :  44809  InquiryType :  Billing  DateAndTime :  2008-08-20 16:23:46  Status :  Replied and Resolved
Customer submitted at 2008-08-20 16:23:46

A church is being billed for ltc and dt, and they have no idea why. the only info i have is the card number whic is 4859970000016467 and its a visa. the name on the card is Jeff Palmberg. The lady i spoke with is the secretary for the church and her name is Phillis Noel... #206-232-1015 ex-112.


InquiryId :  44919  InquiryType :  Powersearch Toolbar  DateAndTime :  2008-08-22 09:41:26  Status :  Replied and Resolved
Replied By Kat Foster at 2008-08-22 12:41:39

Miss Angeles, I did leave you a voicemail regarding the issue at hand. At your earliest convenience please contact me at 972 805 9600 ext 9659 or my email of k.foster@worldventures.com Thanks and have a great weekend!
Customer submitted at 2008-08-22 09:41:26

member 952453 is having trouble pulling up her URL... tried different solutions to resolve issue, but no success. please contact her. thanks.


InquiryId :  44929  InquiryType :  Commissions  DateAndTime :  2008-08-22 11:39:52  Status :  Replied and Resolved
Replied By Tony Wang at 2008-08-28 11:59:28

Thanks for the inquiry. Mr. Spitzlberger, a cycle is triggered everytime 6 qualified sales occurs. You have three qualified sales on your right side, you will need three more sales credits. For team cycle criteria, please review the Comp Plan Overview in your .biz site, under Support/Comp Plan. Thanks
Replied By Tony Wang at 2008-08-28 11:59:23

Thanks for the inquiry. Mr. Spitzlberger, a cycle is triggered everytime 6 qualified sales occurs. You have three qualified sales on your right side, you will need three more sales credits. For team cycle criteria, please review the Comp Plan Overview in your .biz site, under Support/Comp Plan. Thanks
Customer submitted at 2008-08-22 11:39:52

Member 941419 had cycled 3 weeks ago and has not recieved any commisions on the cycle. please update his commision for him. thanks


InquiryId :  44957  InquiryType :  Dot Com Site  DateAndTime :  2008-08-22 18:05:01  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-22 20:35:13

Hi,
Please contact customer support at 972 805 9600. .

Thank You
WorldVentures Team

Customer submitted at 2008-08-22 18:05:01

Member unable to acces PS service/ Signed up on 7/22/08


InquiryId :  44961  InquiryType :  New Reservation  DateAndTime :  2008-08-22 18:46:53  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-22 21:18:58

Hi,
Please initiate livechat with the travel department and a travel agent will assist you .

Thank You
WorldVentures Team

Customer submitted at 2008-08-22 18:46:53

I want to go to wisconsin dells with my wife and kids sept.11th and 12th and would like to make reservations. I need to know pricing


InquiryId :  45000  InquiryType :  Dot Com Site  DateAndTime :  2008-08-23 15:40:42  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-24 21:46:58

Hi,
Please contact customer support at 972 805 9600. .

Thank You
WorldVentures Team

Customer submitted at 2008-08-23 15:40:42

Mbr signed up for PS @ MSP Event/ Showing signed up 8/20/08 in FRS...but can't get access....no dropdown to get on!


InquiryId :  45055  InquiryType :  Dot Com Site  DateAndTime :  2008-08-25 13:29:31  Status :  Replied and Resolved
Replied By Kat Foster at 2008-08-25 16:48:30

Hello, I have attempted to send you a copy to your juno address a copy of the business card templates. I do apologize for the broken link as we are working on this issue to get it resolved. However, the email address THEGRAPEVINE@JUNO.COM is not working. And there is no member ID for me to reference. Please reply back to this ticket regarding contact info. Best regards, Kat worldventures Team
Customer submitted at 2008-08-25 13:29:31

Member can't get the business card template to work.


InquiryId :  45069  InquiryType :  Dot Com Site  DateAndTime :  2008-08-25 18:33:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-25 22:20:04

Hi,
Please let us know the url and the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-08-25 18:33:04

Member unable to log in website/ HAs all necessary downloads & pop-up blockers off.


InquiryId :  45086  InquiryType :  Dreamtrips  DateAndTime :  2008-08-25 20:40:05  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-08-26 09:44:53

Sent your card request to the person who prints the cards.
Customer submitted at 2008-08-25 20:40:05

Member wants a DT card


InquiryId :  45092  InquiryType :  General Questions  DateAndTime :  2008-08-25 21:34:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-25 23:42:38

Hi,
Please email us at support@wvemailvideo.com.

Thank You
WorldVentures Team

Customer submitted at 2008-08-25 21:34:45

Member not able to access video email


InquiryId :  45129  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-08-26 13:06:24  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-26 20:14:38

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-08-26 13:06:24

Member called to find out when she would recieve the DVD's she ordered. * She said she made an address chage in the BO. This was not reflected in CRS ( FRS was down)


InquiryId :  45162  InquiryType :  Dot Com Site  DateAndTime :  2008-08-26 19:16:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-08-26 20:15:54

Hi,
Please contact customer support at 972 805 9600. .

Thank You
WorldVentures Team

Customer submitted at 2008-08-26 19:16:07

Member unable to log into the PSP service. It is giving her a message to join....but won't give her the sign-in page.


InquiryId :  45435  InquiryType :  General Questions  DateAndTime :  2008-09-02 11:46:07  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-02 20:19:20

Hi,
Please contact customer support at 972 805 9600. .

Thank You
WorldVentures Team

Customer submitted at 2008-09-02 11:46:07

Member not able to access PSP. Member used her email addy and rep id and it did not work.


InquiryId :  45470  InquiryType :  Events  DateAndTime :  2008-09-02 18:07:58  Status :  Replied and Resolved
Customer submitted at 2008-09-02 18:07:58

Member called because she was charged 2x's for an event & doesn't want a credit to her acct. Said she called in as soon as she made the mistake ....because of outr website not giving a proper confirmation response.


InquiryId :  45503  InquiryType :  Dot Com Site  DateAndTime :  2008-09-03 11:16:38  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-03 21:39:15

Hi,
Please contact customer support at 972 805 9600. .

Thank You
WorldVentures Team

Customer submitted at 2008-09-03 11:16:38

Member can not get signed up for PSP ... she is just getting an error message.


InquiryId :  45523  InquiryType :  Dot Com Site  DateAndTime :  2008-09-03 16:12:04  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-03 21:43:39

Hi,
Please delete temporary internet files and cookies and try again .

Thank You
WorldVentures Team

Customer submitted at 2008-09-03 16:12:04

Member unable to get his enrollments to go thru in Geneology Bo...not sure if they go thru...just loops back . * ALso his product enrollment form is only showing a border...so he can't do a print out to fax the forms in!


InquiryId :  45526  InquiryType :  Dot Com Site  DateAndTime :  2008-09-03 16:38:13  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-03 21:44:02

Hi,
Please send an email to support@wvemailvideo.com.

Thank You
WorldVentures Team

Customer submitted at 2008-09-03 16:38:13

Member unable to access in her BO the video-emails.


InquiryId :  45528  InquiryType :  Dot Com Site  DateAndTime :  2008-09-03 16:50:48  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-03 21:44:42

Hi,
Please let us know the email address .

Thank You
WorldVentures Team

Customer submitted at 2008-09-03 16:50:48

Member called to change the email addresses listed. She is unable to to see the changes in her .biz BO Profile ...after I made chages in FRS & did a sync in FRS


InquiryId :  45534  InquiryType :  Dot Com Site  DateAndTime :  2008-09-03 18:02:45  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-03 21:44:52

Hi,
Please let us know the url and the login details .

Thank You
WorldVentures Team

Customer submitted at 2008-09-03 18:02:45

Member unable to get sight pulled up... is getting an error msg ...saying " not found "


InquiryId :  45579  InquiryType :  Dot Biz Site  DateAndTime :  2008-09-04 15:11:08  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-04 20:12:48

Hi,
Please let us know the member id and the url so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-09-04 15:11:08

Member unable to pull .biz site/ coming up with a blank page


InquiryId :  45583  InquiryType :  Dot Com Site  DateAndTime :  2008-09-04 15:57:44  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-04 20:13:07

Hi,
Please let us know the url and the member id so that we can check it .

Thank You
WorldVentures Team

Customer submitted at 2008-09-04 15:57:44

Member is getting someone else's name on the LTC tutorial Homepage


InquiryId :  45592  InquiryType :  Billing  DateAndTime :  2008-09-04 17:46:45  Status :  Replied and Resolved
Replied By Karen O at 2008-09-05 09:14:59

I apologize for the confusion. We have not refunded the credit card since there was only one initial charge. Your current and active id is 954930 and we have cancelled 955117.
Replied By Karen O at 2008-09-05 09:11:13

We have cancelled 955117 and refund the intial payment for that account. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-09-05 09:11:07

We have cancelled 955117 and refund the intial payment for that account. Please allow 3 business days for this to post to your account.
Customer submitted at 2008-09-04 17:46:45

Member signed upa member & the signup went thu 2x's . Member had already tt billing & they said it wld be corrected....but is is still showing 2 memberships for Marin DiRocco ( duplicate #'s - 955117 & 954930)


InquiryId :  45594  InquiryType :  Billing  DateAndTime :  2008-09-04 18:35:58  Status :  Replied and Resolved
Replied By Karen O at 2008-09-05 09:19:41

We will be happy to issue a check for a refund once your payment has cleared our system which takes aprox. 9 business days.
Replied By Karen O at 2008-09-05 09:19:34

We will be happy to issue a check for a refund once your payment has cleared our system which takes aprox. 9 business days.
Customer submitted at 2008-09-04 18:35:58

Member called to cancel & @ ths same time to dispute a double chare on her acct for $39.95. She is wanting the 2nd billing of $39,95 reversed.


InquiryId :  45744  InquiryType :  Dot Biz Site  DateAndTime :  2008-09-08 08:25:00  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-08 20:59:43

Hi,
Please contact customer support at 972 805 9600. .

Thank You
WorldVentures Team

Customer submitted at 2008-09-08 08:25:00

Can not download Business Card Template


InquiryId :  45774  InquiryType :  DreamTrips Cards  DateAndTime :  2008-09-08 12:59:06  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-08 21:06:41

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-09-08 12:59:06

Member has never recieved her Welcome Pagkage or her DT card


InquiryId :  45777  InquiryType :  Magazines  DateAndTime :  2008-09-08 13:50:19  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-08 22:29:21

Hi,
Please reconfirm your mailing address .

Thank You
WorldVentures Team

Customer submitted at 2008-09-08 13:50:19

Magazine order #2000009483 charged to Credit Card, but no shipment to date.


InquiryId :  45793  InquiryType :  Cancellation  DateAndTime :  2008-09-08 16:36:42  Status :  Replied and Resolved
Customer submitted at 2008-09-08 16:36:42

Customer wants to cancel


InquiryId :  45817  InquiryType :  Dot Com Site  DateAndTime :  2008-09-08 20:17:25  Status :  Replied and Resolved
Replied By Aruna A at 2008-09-08 22:50:34

Hi,
Please get the PSP package to get access to the advanced video training .

Thank You
WorldVentures Team

Customer submitted at 2008-09-08 20:17:25

Member called because he has not been able to get access to his VT during his 30day period & now it's turned off & it hasn't been 30 days


InquiryId :  46240  InquiryType :  Dreamtrips  DateAndTime :  2008-09-18 11:19:11  Status :  Replied and Resolved
Replied By Larry Woodward at 2008-09-19 10:01:45

The Bahamas Dreamtrip to the Bahamas appears to be booked to capacity.
Customer submitted at 2008-09-18 11:19:11

There is a Dreamtrip listed as being available to Bahamas Dec 1-5. The information sheet states that it must be scheduled before August 28th. Is this cruise available of not?


InquiryId :  46632  InquiryType :  Existing Reservation  DateAndTime :  2008-09-29 08:14:45  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:09:03

Please call into member support at 972-805-5100 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-09-29 08:14:45

My hard drive crashed so I lost all the info in my confirmation email regarding my trip to DETROIT MICHIGAN THIS Friday


InquiryId :  46638  InquiryType :  Existing Reservation  DateAndTime :  2008-09-29 09:58:37  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:09:29

Please call into member support at 972-805-5100 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-09-29 09:58:37

Could you please send the confirmation email again. Thanks


InquiryId :  46661  InquiryType :  Flight  DateAndTime :  2008-09-29 20:16:41  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:09:58

Please call into member support at 972-805-5100 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-09-29 20:16:41

I made a reservation for my brother...to vegas on the 6th of October tru the 10th..when he got his confirmation email it said that the two seats were not guaranteed next to each other..whats up with that..


InquiryId :  46820  InquiryType :  New Reservation  DateAndTime :  2008-10-04 22:41:12  Status :  Replied and Resolved
Customer submitted at 2008-10-04 22:41:12

My booking id is 956974. MY email is mnartiz@yahoo.com. I am interested in booking a weekend in Tampa and would like to know if it is possible to book tickets for the amusement park in Busch Gardens Theme Park?


InquiryId :  47154  InquiryType :  Events  DateAndTime :  2008-10-16 00:12:09  Status :  Replied and Resolved
I just signed up someone and he lives in Santa Ana and really wants to go to the ltc in long beach his # is 961357 he does not need the hotel only ltc for CLIA & IATAN.Is it possible to get hom in. Please use my credit card Jan Marmon VISA # 4011805300897841 05/09 security 138 my WVID# is 953591. I just heard on the live seminar that you are accepting 300 more. Please sign him up on this card I want to make sure he can get in. If you need to contact me I will be home after 11:00 mst at 970-328-6930 I will also call in the morning at the support line. Thank You For All Your Help! Jan Marmon


InquiryId :  47208  InquiryType :  General Questions  DateAndTime :  2008-10-17 13:45:28  Status :  Replied and Resolved
Replied By Tony Wang at 2008-11-24 17:33:27

I apologize for the wait. The letter of verification is no longer available in the back office due to industry standards. This is replaced by a message from Mike Conway, our CEO. You can still obtain CLIA and then BTA certification through our Travel Learning Center.
Replied By Tony Wang at 2008-11-24 17:33:24

I apologize for the wait. The letter of verification is no longer available in the back office due to industry standards. This is replaced by a message from Mike Conway, our CEO. You can still obtain CLIA and then BTA certification through our Travel Learning Center.
How can I aquire a LTC Agent verification letter? I have completed the LTC exam. Now is there another online course that I can take, or do I have to attend an out of town conference? I tried calling and sat on hold for 12 minutes. Thought this might be faster and less expensive. My agent # is: 957219, I could not enter it below.


InquiryId :  47634  InquiryType :  General Questions  DateAndTime :  2008-10-25 10:18:33  Status :  Replied and Resolved
Replied By Vicki Irving at 2008-11-14 12:41:05

Paul, I have submitted an email to the appropriate person to get your login resolved.
Replied By Vicki Irving at 2008-11-14 12:41:00

Paul, I have submitted an email to the appropriate person to get your login resolved.
For over a week I am waiting for the problem I'm having with BTA login to be resolved. I paid for the program over a week ago and I can't continue with my training. It is becoming ridiculous. Someone needs to fix the problem ASAP.


InquiryId :  47707  InquiryType :  General Questions  DateAndTime :  2008-10-27 00:04:06  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-11-22 16:26:19

Hello, I have canceled the PSP on Member ID # 885457. Thank you.
how do i go about cancelling my psp?


InquiryId :  47839  InquiryType :  Billing  DateAndTime :  2008-10-28 15:28:59  Status :  Replied and Resolved
Replied By Tony Wang at 2008-11-24 17:26:22

Yes, you have upgraded to the Roadside service. Just follow the instruction on www.worldventuresroadside.com to complete the registration process for your vehicle.
Replied By Tony Wang at 2008-11-24 17:26:19

Yes, you have upgraded to the Roadside service. Just follow the instruction on www.worldventuresroadside.com to complete the registration process for your vehicle.
After the View I came to the backoffice to upgrade my Concierge Service to include the Roadside assistance and the Tax Hotline. However, I am unable to find a receipt showing this purchase and it is not listed under event confirmations like my wife's was when she upgraded. Can you please confirm that this has been completed as I provided my credit card number and it said it was successfully completed. Thank you! My rep # is 875090 as it will not allow me to put it below.


InquiryId :  47986  InquiryType :  Billing  DateAndTime :  2008-10-29 16:54:48  Status :  Replied and Resolved
Replied By William J at 2008-11-25 19:53:44

You will need to call in and speak with a BTA National Account Representative for further assistance as there is now no waiting time and account info will need to be verified. Thank you for choosing WorldVentures and have a Great Day!
I signed up for BTA program on 10/16, paid for it order # 1001036703 $329.98 and also purchased a course order ID 1081016161828627 and paid $50.00. I took the course, passed it and now when I'm trying to continue the training, the screen says that I need to pay for the program again. I contacted Fritz and also support with no resolution. At this time, unless the issue is resolved within 24 hours, I would like to get a refund for this payment. If I don't hear from you as well I will dispute the charge with my credit card.


InquiryId :  48173  InquiryType :  Cancellation  DateAndTime :  2008-11-01 15:45:15  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-11-13 15:43:42

Hi Rossana we have submitted a refund request on your initial fee you were charged. You should see this refund within the next 2-5 business days. Have a great day.
Customer submitted at 2008-11-01 15:45:15

member called in to cancel


InquiryId :  48177  InquiryType :  Refunds  DateAndTime :  2008-11-01 16:22:13  Status :  Replied and Resolved
Replied By Karen O at 2008-11-07 12:25:05

We have refunded your credit card for your initial enrollment of the duplicate account. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-11-07 12:25:01

We have refunded your credit card for your initial enrollment of the duplicate account. Please allow 3 business days for this to post to your account.
Customer submitted at 2008-11-01 16:22:13

has 2 accounts


InquiryId :  48184  InquiryType :  Events  DateAndTime :  2008-11-01 20:17:57  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-11-26 11:11:44

Hi Roger to apply a credit first go to Event Credit under the Events tab, copy the coupon code for your credit, then proceed to the event you want to book, where it says coupon code input your code and it will take off the amount from your event. Have a great day.
I would like to apply my event credit to two spots for the 2009 national convention in dallas. How do I do this? The two member ID's are 882750 and 882746.


InquiryId :  48358  InquiryType :  Business Entity  DateAndTime :  2008-11-05 09:35:02  Status :  Replied and Resolved
Customer submitted at 2008-11-05 09:35:02

Member is changing the name of the business from "Dream Travels" to "Dream Trips".


InquiryId :  48359  InquiryType :  Billing  DateAndTime :  2008-11-05 09:35:42  Status :  Replied and Unresolved
Replied By Karen O at 2008-11-07 12:03:01

I am unable to access your account by this information. Please provide your id number and/or your complete credit card number.
Replied By Karen O at 2008-11-07 12:02:56

I am unable to access your account by this information. Please provide your id number and/or your complete credit card number.
Customer submitted at 2008-11-05 09:35:42

mem was billed twice for the month of july. cc#6352


InquiryId :  48380  InquiryType :  General Questions  DateAndTime :  2008-11-05 17:33:15  Status :  Replied and Resolved
Replied By Alicia Jackson at 2008-11-26 09:40:17

yes but it will cost more..
If I bring a guest with me to the Acceleration Conference in Denver, can she register there, to attend the conference?


InquiryId :  48420  InquiryType :  Existing Reservation  DateAndTime :  2008-11-06 15:49:07  Status :  Replied and Resolved
Replied By Alicia Jackson at 2008-11-25 16:37:41

will send a email to karen for them..
Replied By William J at 2008-11-25 16:21:59

You will need to call in and speak with a client service representative for further assistance as there is now no waiting time and account info will need to be verified. Thank you for choosing WorldVentures and have a Great Day!
Customer submitted at 2008-11-06 15:49:07

Member was told in Oct she would get a month free. In FRS notes cordinate with what memebr is saying. Needs a refuund of 39.94


InquiryId :  48422  InquiryType :  Events  DateAndTime :  2008-11-06 16:41:48  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-11-08 17:12:09

Hello Ms. Ash, Please go to your back office go to Events then Event Credit to request the credits. Thank You, Laura Lybrand Client Services Representive WorldVentures Marketing, LLC O: 972-805-5100
There are many mistakes on my events booked & my events credited. Number 1, I never booked the journey for my self & my son for 2009 & don't understand how it got there. I have been double charged for several events & don't understand that either. I also have a charge for someone else on my record. Please call me so we can take care of this a.s.a.p. It is really getting out of control. Thank you for your immediate attention regarding this issue, Best wishes, Adrienne Ash 922464 520-909-4636


InquiryId :  48565  InquiryType :  Cancellation  DateAndTime :  2008-11-10 16:11:56  Status :  Replied and Resolved
Replied By Jennifer Miller at 2008-11-10 17:35:42

Mr. Mocean, We spoke earlier today regarding your cancelled membership. I have put in a request for your November payment to be refunded. Please allow 3-5 business days for processing of this request.
Customer submitted at 2008-11-10 16:11:56

mem e-mailed us to cancel membership.


InquiryId :  48592  InquiryType :  Events  DateAndTime :  2008-11-10 21:52:27  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-11-26 09:41:54

Hello, In your back office go to Events/Events credit and request a credit. Thank you.
I paid for two events that i did not attend - how do i go about getting credit for those events? JOURNEY 2008 - Palm Springs, CA 999.99 Acceleration Workshop - Dallas, TX 299.00


InquiryId :  48606  InquiryType :  Refunds  DateAndTime :  2008-11-11 09:44:37  Status :  Replied and Resolved
Customer submitted at 2008-11-11 09:44:37

member was charged the initial fee twice.


InquiryId :  48624  InquiryType :  Billing  DateAndTime :  2008-11-11 16:48:39  Status :  Replied and Resolved
Replied By Annette Mulewa at 2008-11-11 16:58:53

Charles Green,Member ID # 961115. Account has been refunded as of 11/11/08. We apologize for the inconvenience.
Charles Green got charged twice $ 399.99 for product please take care of it asap id# 961115


InquiryId :  48625  InquiryType :  Commissions  DateAndTime :  2008-11-11 16:54:59  Status :  Replied and Resolved
Replied By Alicia Jackson at 2008-11-26 08:55:51

i have some one looking into that for you..
I havent receive my commission need to check asap please.thank you


InquiryId :  48629  InquiryType :  Refunds  DateAndTime :  2008-11-11 17:55:36  Status :  Replied and Resolved
Customer submitted at 2008-11-11 17:55:36

member has buyers remorse


InquiryId :  48631  InquiryType :  Refunds  DateAndTime :  2008-11-11 18:13:58  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-11-13 15:44:54

Hi John we have submitted a refund request on your initial fee you were charged. You should see this refund within the next 2-5 business days. Have a great day.
Customer submitted at 2008-11-11 18:13:58

member had buyer's remorse and cancelled


InquiryId :  48655  InquiryType :  Refunds  DateAndTime :  2008-11-12 09:09:02  Status :  Replied and Resolved
Replied By Karen O at 2008-11-21 09:36:52

We have issued a check to refund your last payment. Please allow 7-10 business days for delivery.
Replied By Karen O at 2008-11-21 09:36:47

We have issued a check to refund your last payment. Please allow 7-10 business days for delivery.
Customer submitted at 2008-11-12 09:09:02

member cancelled and was charged again 11/6


InquiryId :  48656  InquiryType :  Refunds  DateAndTime :  2008-11-12 10:00:25  Status :  Replied and Resolved
Customer submitted at 2008-11-12 10:00:25

member was charged the initial fee twice


InquiryId :  48663  InquiryType :  Billing  DateAndTime :  2008-11-12 11:57:26  Status :  In Progress
Customer submitted at 2008-11-12 11:57:26

Member#959484 you investment travel called to inquire about pay outs fronthe period of 10/04/ through cusrrent. Member called to report that an incorrect bank rounting number was accidentally used. I advised the customer that I would open up a ticket and have the billing department investigate and that he would recieve a response in 3-5 business days.


InquiryId :  48665  InquiryType :  Billing  DateAndTime :  2008-11-12 12:35:11  Status :  Replied and Resolved
Customer submitted at 2008-11-12 12:35:11

Member#911327 is requesting a credit for two months worth of the reoccuring fees for her membership. Cust has been trying to call and has been unsuccessful at reaching a World Ventures Representative. Mrs. Demby was calling phone # 972-985-6841


InquiryId :  48684  InquiryType :  Refunds  DateAndTime :  2008-11-12 17:28:24  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-11-13 15:46:36

Hi Tiffany we have submitted a refund request on your initial fee you were charged. You should see this refund within the next 2-5 business days. Have a great day.
Replied By Carlos Magana at 2008-11-13 15:46:32

Hi Tiffany we have submitted a refund request on your initial fee you were charged. You should see this refund within the next 2-5 business days. Have a great day.
Customer submitted at 2008-11-12 17:28:24

member is a college student and has buyers remorse.


InquiryId :  48711  InquiryType :  Refunds  DateAndTime :  2008-11-13 11:50:25  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-11-13 15:40:37

Hi Brianna we have submitted a refund request on your initial fee you were charged. You should see this refund within the next 2-5 business days. Have a great day.
Customer submitted at 2008-11-13 11:50:25

member called in to cancel. buyer's remorse


InquiryId :  48712  InquiryType :  Refunds  DateAndTime :  2008-11-13 12:23:27  Status :  Replied and Resolved
Replied By Karen O at 2008-11-21 09:40:30

You do not qualify for a refund of your initial payment. A refund is guaranteed if cancelled within 72 hrs of enrollment and will be considered up to 30 days from enrollment. You are responsible for cancelling your membership with the corporate office, not your sponsor.
Replied By Karen O at 2008-11-21 09:40:24

You do not qualify for a refund of your initial payment. A refund is guaranteed if cancelled within 72 hrs of enrollment and will be considered up to 30 days from enrollment. You are responsible for cancelling your membership with the corporate office, not your sponsor.
Customer submitted at 2008-11-13 12:23:27

member stated he had cancelled some time ago and was still getting charged. his sponsor had said he would cancel the account. he was told he would get his initial investment back. member is requesting refund


InquiryId :  48714  InquiryType :  Refunds  DateAndTime :  2008-11-13 13:46:53  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-11-13 15:43:12

Hi Rosa we have submitted a refund request on your initial fee you were charged. You should see this refund within the next 2-5 business days. Have a great day.
Customer submitted at 2008-11-13 13:46:53

member has buyers remorse, requesting cancel


InquiryId :  48739  InquiryType :  Refunds  DateAndTime :  2008-11-14 08:41:48  Status :  Replied and Resolved
Replied By Tony Wang at 2008-11-20 12:31:12

Please fax in a copy of the bank statement showing the 11/4/08 and 11/13/08 charge with Attention to TonyW, along with your ID next to that field. We\'ll be glad to credit back the extra charge to your card. Again, we apologize for the double charge. Thank you.
Replied By Tony Wang at 2008-11-20 12:31:03

Please fax in a copy of the bank statement showing the 11/4/08 and 11/13/08 charge with Attention to TonyW, along with your ID next to that field. We\'ll be glad to credit back the extra charge to your card. Again, we apologize for the double charge. Thank you.
Customer submitted at 2008-11-14 08:41:48

member double billed, once 11/4 once 11/13


InquiryId :  48763  InquiryType :  Existing Reservation  DateAndTime :  2008-11-14 21:25:03  Status :  Replied and Resolved
Replied By William J at 2009-02-17 11:14:47

Please call into member support at 972-805-5100 if this matter has not been resolved at your earliest convenience.
Customer submitted at 2008-11-14 21:25:03

A trip to Florida was booked almost two weeks ago and it is not listed anywhere in my office.


InquiryId :  48779  InquiryType :  Dot Com Site  DateAndTime :  2008-11-15 16:17:23  Status :  Replied and Resolved
Customer submitted at 2008-11-15 16:17:23

Member#962365 Lesa Borntraeger called to report that on her dot.com site when she tries to book a flight from sdf to nyc 11/26-11/30 that she is routed to flight departing from nyc to sdf. I tried ita nd it worked fine for me but I advised the member that I would report the problem.


InquiryId :  48781  InquiryType :  General Questions  DateAndTime :  2008-11-15 17:22:59  Status :  Replied and Resolved
Replied By Carlos Magana at 2008-11-26 12:15:10

1888-699-8847. Have a great day.
what is the phone number for the concierge


InquiryId :  48878  InquiryType :  General Questions  DateAndTime :  2008-11-18 10:38:12  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-11-18 10:43:26

Hello Glenda, Please go to worldventures.roadside.com for Roadside asst. You can also find the link under the LTC/LTC Home tab in your back office. Thank you.
i asked yesterday about how my husband could be a part of my team. question 2 was where do i go to find information about the roadside services benefits? i got an e-mail this morning but when i clicked on it was a blank page. thank you for you help.


InquiryId :  48881  InquiryType :  General Questions  DateAndTime :  2008-11-18 10:47:12  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-11-26 10:39:08

Hello, Please go to www.roviaroadside.com and the tax info number is 800-689-1559. Thank you.
where do I go to register for roadside assistance now that I have paid 9.95. Also how do I access tax assistance?


InquiryId :  48889  InquiryType :  Billing  DateAndTime :  2008-11-18 13:31:54  Status :  In Progress
Customer submitted at 2008-11-18 13:31:54

Member number 940252 Sue Roby called to cancel her account her account was cancelled but she says that her husband also has an account that needs to be cancelled that is pulling out recurring charges each month. She has spoken with previous reps and no one can locate his account. I also could not locate his accout even by social, but because we migrated to a new system he may have got lost in the mix. She says that each account has differnt contact numbers for contacting us. Can you look this up by pay method? Advised customer that I would open a ticket.


InquiryId :  48900  InquiryType :  Genealogy  DateAndTime :  2008-11-18 17:20:45  Status :  Replied and Resolved
Replied By William J at 2008-11-25 18:41:30

You will need to call in and speak with a client service representative for further assistance as there is now no waiting time and account info will need to be verified. Thank you for choosing WorldVentures and have a Great Day!
Customer submitted at 2008-11-18 17:20:45

Memeber number 913801 Terry Black called to inquire about inactive status of two members of her downline. Ernesto Velasquez and Saroeun Kiph. Advised member that I would create a ticket to have the Genealogy checked for her.


InquiryId :  48925  InquiryType :  Refunds  DateAndTime :  2008-11-19 10:55:37  Status :  Replied and Resolved
Replied By Karen O at 2008-11-20 11:56:22

We have refunded your credit card for your initial enrollment and monthly payment. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2008-11-20 11:56:15

We have refunded your credit card for your initial enrollment and monthly payment. Please allow 3 business days for this to post to your account.
Customer submitted at 2008-11-19 10:55:37

Member 962382's father called in stating that he did not authorize his son to use his credit card on his account and demands a full refund of all of the charges on his sons account.


InquiryId :  48950  InquiryType :  Billing  DateAndTime :  2008-11-19 19:00:47  Status :  Replied and Resolved
Customer submitted at 2008-11-19 19:00:47

Member# 927314 Jeffery Cox was informed at the View that he was billed twice for the view. He is requesting that we check our records to see if me was double billed. I advised him to check with his Financial Institution but he wants us to do it. advised him that I would open a ticket for further investigation.


InquiryId :  48978  InquiryType :  Billing  DateAndTime :  2008-11-20 19:53:51  Status :  Replied and Resolved
Replied By Alicia Jackson at 2008-11-25 11:03:29

we were able to get that take care of for you....
Replied By Alicia Jackson at 2008-11-25 11:02:16

we were able to get that take care of for you....
Customer submitted at 2008-11-20 19:53:51

Member Accounts ID: 928830 RENEE WILLIAMS called to report that she called in this summer to take her banking information out of her two sons account. Both sons recurring charges Christopher Williams 930138 and Tyler Williams 930139 have been coming out of her bank. She wants to take her bank info out of their account. I advised the member that she could do this through their back office, or her sons would need to call us. She is requesting a refund of the charges. Can you please investigate this and contact the member at the phone number associated on the account because she hung up on me. Thanks


InquiryId :  49239  InquiryType :  Dot Com Site  DateAndTime :  2008-12-01 18:06:20  Status :  Replied and Resolved
Replied By Vicki Irving at 2008-12-01 19:55:26

Andrea Trout, I have sent an email Jeanne & Randy King on Access to .biz/.com sites. We can only give this information to the actual account holder. Let us know if you have any more trouble. Call Technical Support 972 805 5014 at a time you can be sitting in front of your computer. Thanks, World Ventures Technical Support
Customer submitted at 2008-12-01 18:06:20

Andrea Trout with Cascade Travel Member#961851 has called to report that when her customers go to her dot.com site they are routed to the regular World Ventures


InquiryId :  49407  InquiryType :  DreamTrips Cards  DateAndTime :  2008-12-08 13:09:27  Status :  Replied and Resolved
Replied By Vicki Irving at 2008-12-08 18:24:55

Leonelle, Thank you for your inquiry. I have forwarded your request for a Dream Trips card to the appropriate party. You should receive this card in 7 to 14 business days. Thanks, World Ventures Team
Replied By Vicki Irving at 2008-12-08 18:24:16

Leonelle, Thank you for your inquiry. I have forwarded your request for a Dream Trips card to the appropriate party. You should receive this card in 7 to 14 business days. Thanks, World Ventures Team
Customer submitted at 2008-12-08 13:09:27

member needs new DreamTrips ID card.


InquiryId :  49554  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-12-15 14:16:34  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-12-15 19:56:15

Hello, In your back office please click on Marketing then Marketing Tools, agree to the disclaimer and the go to the bottom for the page on the left is business card. Thank you.
Customer submitted at 2008-12-15 14:16:34

I'm interested in ordering some business cards. How do I proceed?


InquiryId :  49555  InquiryType :  Sales Tool Fulfillment  DateAndTime :  2008-12-15 14:18:19  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-12-15 19:57:06

Hello, Hello, In your back office please click on Marketing then Marketing Tools, agree to the disclaimer and the go to the bottom for the page on the left is business card. Thank you.
Customer submitted at 2008-12-15 14:18:19

I would like to order some business cards. How do I proceed?


InquiryId :  49690  InquiryType :  Video Training  DateAndTime :  2008-12-22 18:46:04  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-12-23 10:56:55

Hello, Virtual Training is an introductory offer made available to you for the first two months of your enrollment. After this date, Virtual Trainer is only available with the purchase of our PSP program. The PSP program comes with several marvelous tools to enhance your business. I encourage you to look at this program. You can view this program from the Main page of your .biz account. Please left click the large blue icon marked PSP on the right side of your screen, and scroll down the page to see all of the tools PSP has to offer to include: Voyager I - A power-packed, 32-page bimonthly newsletter 2. Voyager 2 - WorldVentures bimonthly DVD or audio CD 3. Enhanced Back Office - major enhancements to your back office 4. WorldVentures VT - an Advanced Training Area 5. SUCCESS magazine - Includes personal-development audios and videos. 6. WorldVentures Video Email - BRAND NEW! With this newly added WorldVentures Video Email tool, you can now send your prospects directly to the video of your choice. If you have further questions, please do not hesitate to call us. Thanks, World Ventures Client Services 972-805-5100
I noticed I was deactivated from the VT Training?


InquiryId :  49716  InquiryType :  Travel Services- Hotel  DateAndTime :  2008-12-24 13:25:24  Status :  Replied and Resolved
Replied By John Merlino at 2008-12-30 13:38:49

Mrs. Swaim, We understand your concern but in order to resolve this issue for you, you would have to send an email to travelcommisions@worldventures.com provide a receipt and brief description of your concern. Thank you and Happy Holidays.
Customer submitted at 2008-12-24 13:25:24

I was charged 115 dollars for my hotel and the receipt I signed at the hotel was only for 80-something. I would like to know why I paid way more through you guys.


InquiryId :  49779  InquiryType :  General Questions  DateAndTime :  2008-12-30 09:24:24  Status :  Replied and Resolved
Replied By Vicki Irving at 2008-12-30 11:41:15

Tom, You will need to sign up at: http://www.roviaroadside.com/member_info.php I am showing that you have already signed up for Concierge, but not roadside. Follow the instructions below. If you already paid your $9.95, then you have not completed steps 6 thru 9. 5)Log into roviaroadside.com and enter your vehicle information (VIN, make & model) 6)For Tax Services, log into ____________________ and enter _________________ info. 7)Dial into Toll Free Tax Hotline 800-689-1559 8)You will be asked for your Name and Member ID # 9)You will be asked for your Company Name (World Ventures) as a 3rd confirmation. Note: World Ventures Leisure Travel Consultants enjoy Professional and Unlimited Tax Advice. The Tax Advice Hotline is a professional tax advice service, accessible year-round. Enjoy unlimited telephone access to real-world tax experts, as well as other benefits, including discounted tax preparation services. After following these simple steps, you will soon be ready to take maximum advantage of these enhanced Concierge services! Let me know if I can be of any further assistance.
Replied By Laura Lybrand at 2008-12-30 11:02:46

Hello, Please call Roadside Tech Support at 1-866-498-1411. Thank you.
My ID is 877479. I paid my fee a couple of months ago to allow me to sign up for roadside assistance. It will not let me register yet. What do I do?


InquiryId :  49786  InquiryType :  General Questions  DateAndTime :  2008-12-30 14:52:12  Status :  Replied and Resolved
Replied By Laura Lybrand at 2008-12-30 16:17:56

Hello, No you are not automatically enrolled in Roadside Assistance you have to have a credit card to pay the one-time fee of $9.95. If you don\'t have a credit car I can suggest a prepaid Visa or Mastercard a lot of places have them. If you have additional questions please call member support at 972-805-5100. Thank you.
I tried activating the Roadside Assistance and Tax Hotline feature and it would not let me without entering credit card information. I purchased the LTC business in Nov 2008; after the October 11,2008. Am I automatically enrolled?


InquiryId :  49942  InquiryType :  General Questions  DateAndTime :  2009-01-06 22:48:08  Status :  Replied and Resolved
Replied By Laura Lybrand at 2009-01-07 08:08:31

Hello, Please go to roviaroadside.com. Thank you.
How do I activate my Roadside Assistance....I want to test it before I cancel my AAA acct. Thaks


InquiryId :  50271  InquiryType :  Refunds  DateAndTime :  2009-01-23 19:32:09  Status :  Replied and Resolved
Replied By Karen O at 2009-01-26 09:22:34

We are unable to offer a refund since there is no prior record of a cancellation request.
Replied By Karen O at 2009-01-26 09:22:29

We are unable to offer a refund since there is no prior record of a cancellation request.
Customer submitted at 2009-01-23 19:32:09

Chris Gill is requesting a refund for charges starting March 2008. She argues that she called in April to cancel acount and that we have been billing her upline Mr. Lathrop for this act. There are no notes of this. Please see what can be done. Mariaf.


InquiryId :  50325  InquiryType :  Refunds  DateAndTime :  2009-01-26 12:10:39  Status :  Replied and Resolved
Replied By Karen O at 2009-01-27 13:46:09

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-01-27 13:46:05

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-01-26 12:10:39

Member requested refund for Dec. payment of 39.94


InquiryId :  50326  InquiryType :  Refunds  DateAndTime :  2009-01-26 12:13:14  Status :  Replied and Resolved
Replied By Karen O at 2009-01-27 13:56:12

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-01-27 13:56:08

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-01-26 12:13:14

member cancelled on 01/26, but was charged monthly recurring 01/25 for 39.94. Member is requesting refund for this charge.


InquiryId :  50338  InquiryType :  Refunds  DateAndTime :  2009-01-26 15:30:36  Status :  Replied and Resolved
Replied By Karen O at 2009-01-27 12:19:28

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-01-27 12:19:24

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-01-26 15:30:36

per fax, John Eden cancelled his account 911242 today and would like a refund of $19.99 that was billed today


InquiryId :  50346  InquiryType :  Refunds  DateAndTime :  2009-01-26 16:33:48  Status :  Replied and Resolved
Replied By Karen O at 2009-01-27 09:19:02

We have refunded your credit card for your last 2 monthly payments. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-01-27 09:18:59

We have refunded your credit card for your last 2 monthly payments. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-01-26 16:33:48

Per FRS member called to cancel on 08/19/08 but we charged him for Dec 2008 and Jan 2009. Member is requesting a refund Member ID # 936919 Name: Phaiboune Phouthavane CC # 4323710296492008


InquiryId :  50347  InquiryType :  Refunds  DateAndTime :  2009-01-26 16:34:21  Status :  Replied and Resolved
Replied By Karen O at 2009-01-27 13:59:41

Refunds are only given for payments processed within 14 days of cancellation.
Replied By Karen O at 2009-01-27 13:59:37

Refunds are only given for payments processed within 14 days of cancellation.
Customer submitted at 2009-01-26 16:34:21

Member was billed on Dec. 16th and cancelled Jan. 6th and would like a refund for that month.


InquiryId :  50348  InquiryType :  Refunds  DateAndTime :  2009-01-26 16:41:21  Status :  Replied and Resolved
Replied By Karen O at 2009-01-27 14:01:18

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-01-27 14:01:15

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-01-26 16:41:21

Member would like a refund for her charge of $39.94 today. She sent her request of cancellation on the 24th but her membership wasn't cancelled until today.


InquiryId :  50353  InquiryType :  Refunds  DateAndTime :  2009-01-26 17:20:32  Status :  Replied and Resolved
Replied By Karen O at 2009-01-27 14:02:18

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-01-27 14:02:14

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-01-26 17:20:32

member emailed cancellation, needs refund of 39.94


InquiryId :  50378  InquiryType :  Refunds  DateAndTime :  2009-01-27 11:24:10  Status :  Replied and Resolved
Replied By Karen O at 2009-01-27 14:48:45

We have issued a check to refund your last psp payment. Please allow 7-10 business days for delivery.
Replied By Karen O at 2009-01-27 14:48:39

We have issued a check to refund your last psp payment. Please allow 7-10 business days for delivery.
Customer submitted at 2009-01-27 11:24:10

member cancelled psp on his account and is requesting a refund for the month. he paid 1/23/09


InquiryId :  50648  InquiryType :  Refunds  DateAndTime :  2009-02-04 09:18:11  Status :  Replied and Resolved
Replied By Karen O at 2009-02-04 10:32:06

We have refunded your credit card for your last 2 monthly payment that were double charged. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-02-04 10:32:03

We have refunded your credit card for your last 2 monthly payment that were double charged. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-02-04 09:18:11

Member 916347 was double billed incorrectly for December 2008 and January 2009. There was a duplicate monthly recurring charge on file which has now been cancelled. Please refund incorrect duplicate charges for December and january. Thank you. Josh E. (CSR)


InquiryId :  50683  InquiryType :  Refunds  DateAndTime :  2009-02-04 17:41:17  Status :  Replied and Resolved
Replied By Karen O at 2009-02-05 10:39:36

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-02-05 10:39:32

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-02-04 17:41:17

Member sent Cancellation and refund request to csoperation@worldventures.com on 01/22/2009. Member was promised refund for the billing that occurred that day as well. Please refund billing for member 889804 which occurred on 01/22/2009. I have the email in my inbox if needed. I have cancelled the membership as of todays date as well. Thanks. Josh E. (CSR)


InquiryId :  50714  InquiryType :  Refunds  DateAndTime :  2009-02-05 13:08:53  Status :  Replied and Resolved
Replied By Karen O at 2009-02-05 14:07:35

We have refunded your credit card for these payments. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-02-05 14:07:32

We have refunded your credit card for these payments. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-02-05 13:08:53

Ex-member Mr. Michael Benecchi called stating that he was still being billed after doing the Sales and Transfer to Rachelle Hady so we need to refund him from Nov. thru Jan. JohnM


InquiryId :  50922  InquiryType :  Refunds  DateAndTime :  2009-02-11 16:43:03  Status :  Replied and Resolved
Replied By Karen O at 2009-02-12 09:27:59

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-02-12 09:27:56

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-02-11 16:43:03

Please refund last recurring order of $39.94 for this member as she is cancelling account. She stated that Nikaili was supposed to have done this for her one month ago.


InquiryId :  51327  InquiryType :  Refunds  DateAndTime :  2009-02-24 18:03:37  Status :  Replied and Resolved
Replied By Karen O at 2009-02-26 08:18:50

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2009-02-26 08:18:47

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-02-24 18:03:37

member enrolled on 02/21/09 - canceled 02/24/09. Please refund $499.89 to credit card below: Pay Type : 4 Visa x x Amount : 499.89 x x Credit Card No. :4888940101276984 x x Expiration Date : 1 11 x x Name On Card :Christopher R Howell x x Approval :05511AY B x x Receipt Number :05511AY B


InquiryId :  51333  InquiryType :  Refunds  DateAndTime :  2009-02-24 21:40:50  Status :  Replied and Resolved
Replied By Karen O at 2009-02-26 08:20:43

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2009-02-26 08:20:40

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-02-24 21:40:50

membr enrolled 02/18/09 cancled 02/20/09 please refund $499.89 to credit card below: Pay Type : 4 Visa x x Amount : 499.89 x x Credit Card No. :4121632340065909 x x Expiration Date : 7 09 x x Name On Card :Andrea Aberle x x Approval :007216Z C x x Receipt Number :007216Z C


InquiryId :  51351  InquiryType :  Refunds  DateAndTime :  2009-02-25 14:14:45  Status :  Replied and Resolved
Replied By Karen O at 2009-02-26 13:08:50

We have refunded your credit card for your duplicate payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-02-26 13:08:47

We have refunded your credit card for your duplicate payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-02-25 14:14:45

Dominic was charged twice for 109.90, once on 02/16 and another on 02/24. Please refund back to him the second charge.


InquiryId :  51483  InquiryType :  Refunds  DateAndTime :  2009-03-02 12:46:12  Status :  Replied and Resolved
Replied By Karen O at 2009-03-03 11:06:56

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2009-03-03 11:06:53

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-03-02 12:46:12

Member had requested to canceled their account back on the 19th of Feb and also a full refund of her initial. She requested then, but the request was not submitted. Member is elgible for a refund since still within 30 day timeframe. Please refund member back her initial fees. WCJ


InquiryId :  51497  InquiryType :  Refunds  DateAndTime :  2009-03-02 16:42:49  Status :  Replied and Resolved
Replied By Karen O at 2009-03-03 13:01:59

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Replied By Karen O at 2009-03-03 13:01:56

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-03-02 16:42:49

Please refund the member there initial payment fee. They have canceled the acct and are within the alloted time to recieved refund.


InquiryId :  51513  InquiryType :  General Questions  DateAndTime :  2009-03-02 21:29:24  Status :  Replied and Resolved
Replied By Selina Njovana at 2009-03-03 09:36:49

Dear Margaret S Carson, I apologize for the wrong response that was sent to you. Please disregard the email response your received prior to this one. Please contact Samantha Roberts at 972-805-5100 with any questions regarding the issues you are emailing about, and request the status or follow up. Sincerely, Client Services
Replied By Selina Njovana at 2009-03-03 09:36:46

Dear Margaret S Carson, I apologize for the wrong response that was sent to you. Please disregard the email response your received prior to this one. Please contact Samantha Roberts at 972-805-5100 with any questions regarding the issues you are emailing about, and request the status or follow up. Sincerely, Client Services
Replied By Selina Njovana at 2009-03-03 09:30:54

Dear WillyAnn, The member would need to go to the website www.worldventuresdreamtrips.com. Once you are on that website please select the 3rd option to the left of the screen(when you point your mouse to it you should be able to see the word \"what\" appear. Please click on that option. Please look and selct the dream trip that you are interested in taking. Once you do select your trip and click on \"book this trip\" which will prompt you to log in using your member id number and password to book the trip. Please feel free to contact member services at 972-805-5100 should you run into issues locating this. It is easier if you contact us if and when you are in front of the computer to help you with logging in. Sincerely, Client Services
Replied By Selina Njovana at 2009-03-03 09:30:52

Dear WillyAnn, The member would need to go to the website www.worldventuresdreamtrips.com. Once you are on that website please select the 3rd option to the left of the screen(when you point your mouse to it you should be able to see the word \"what\" appear. Please click on that option. Please look and selct the dream trip that you are interested in taking. Once you do select your trip and click on \"book this trip\" which will prompt you to log in using your member id number and password to book the trip. Please feel free to contact member services at 972-805-5100 should you run into issues locating this. It is easier if you contact us if and when you are in front of the computer to help you with logging in. Sincerely, Client Services
From: Margaret Carson [mailto:mscarson@carsonmail.com] Sent: Monday, March 02, 2009 8:02 PM To: 'Support@worldventures.com' Subject: More Questions.... I have not heard from Samantha, so thought I would try this avenue. Please respond promptly. Margaret Carson 480-595-1501 (Home) 480-203-6558 (Cell) -------------------------------------------------------------------------------- From: Margaret Carson [mailto:mscarson@carsonmail.com] Sent: Sunday, March 01, 2009 9:06 PM To: 'Samantha Roberts' Subject: More Questions.... Samantha: I am not sure, but I think we may still have some issues or maybe they are just my questions…. - As you suggested, I filled out the rep agreement, noting that it needed to be added to member #2067501 and faxed it to the number below. Hopefully, that is in progress. - I sent you a follow-up on the Dream trip question I sent you last week. I received an email from a Larry Woodward (Dream trip coordinator) that stated “This is to confirm that you have been added to the guest list for the World Ventures Las Vegas Dream trip, which will take place from August 13-16, 2009 at the Palace Station Hotel & Casino. Your Visa ending in 4473 was charged $59.98 on 2-27-09. You were discounted $100.00 off the regular price of $159.98 because you became a Dream trip member between 1-1-09 and 2-28-09.” So, hopefully, that is taken care of as well. - Back to the question that I originally called about: There appears to still be three signons connected with me – they appear when I am putting in my login information. One choice is the 2067501 member number, another choice is a 2476401 member number, and a third choice is my email address mscarson@carsonmail.com. My desire is to have just one login corresponding with me and I believe it should be the 2067501 member number, correct? That is the member number that has me listed as a full-fledged member of World Ventures, correct? Can you change the password or how do I do that? Please confirm and advise on this. - A fellow WV rep mentioned to me that you can change your domain name and/or website name under the LTC login. I am unable to identify where you do this. Can you reply with if this is possible and how? Thank you for your help. Margaret Carson 480-595-1501 (Home) 480-203-6558 (Cell)


InquiryId :  51574  InquiryType :  Refunds  DateAndTime :  2009-03-04 17:08:18  Status :  Replied and Resolved
Replied By Karen O at 2009-03-05 09:28:40

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-03-05 09:28:37

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-03-04 17:08:18

Mr. Kevin McDonough is request a refund for $39.94 for Feb., As per his words " I've been trying to cancel this membership for a month now..!"


InquiryId :  51609  InquiryType :  Refunds  DateAndTime :  2009-03-06 09:36:29  Status :  Replied and Resolved
Replied By Karen O at 2009-03-06 09:48:40

We have refunded your credit card for your last 2 monthly payments. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-03-06 09:48:36

We have refunded your credit card for your last 2 monthly payments. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-03-06 09:36:29

Member Jeffrey Parker - 955023 stated he has been trying to cancel for some time, Can we refund the member the last 2 recurring charges. WCJ


InquiryId :  51682  InquiryType :  Refunds  DateAndTime :  2009-03-09 14:52:47  Status :  Replied and Resolved
Replied By Karen O at 2009-03-10 08:30:53

We have refunded your credit card for your last 2 monthly payments. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-03-10 08:30:48

We have refunded your credit card for your last 2 monthly payments. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-03-09 14:52:47

Can we please refund member Marianie Mendoza - 1450901 the last 2 payments for jan and feb. She has been trying to cancel but was not completed correctly.


InquiryId :  51686  InquiryType :  General Questions  DateAndTime :  2009-03-09 15:43:27  Status :  Replied and Resolved
Replied By Laura Lybrand at 2009-03-09 15:44:15

Hello, Here is the reply link that is sent to members. Thank you.
Customer submitted at 2009-03-09 15:43:27

Test


InquiryId :  51716  InquiryType :  Refunds  DateAndTime :  2009-03-10 11:41:49  Status :  Replied and Resolved
Replied By Karen O at 2009-03-10 13:28:50

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-03-10 11:41:49

Member should be FQR + status and was charged for his march payment. His rank will be updated and we just need to refund the march fee back to the member for $49.89.


InquiryId :  51720  InquiryType :  Refunds  DateAndTime :  2009-03-10 13:20:31  Status :  Replied and Resolved
Replied By Karen O at 2009-03-10 13:36:59

We have issued a check for $119.78 to refund January and February payments. Please allow 7-10 business days for delivery.
Replied By Karen O at 2009-03-10 13:36:33

We have issued a check for $119.78 to refund January and February payments. Please allow 7-10 business days for delivery.
Customer submitted at 2009-03-10 13:20:31

Melinda Whip - 913701 has canceled her account. mbr is stating multiple attempts mad to cancel but no info in system. I canceled acct per her email submitted. Please refund member the last 2 mths of recurring fees accessed.


InquiryId :  51901  InquiryType :  Refunds  DateAndTime :  2009-03-16 17:37:34  Status :  Replied and Resolved
Replied By Terri E at 2009-03-17 10:25:44

Sherman, thanks for your inquiry. We have reversed $499.89 back to Visa ending 7451 auth# 2348597435, If you have any other concerns please let us know. Thanks
Customer submitted at 2009-03-16 17:37:34

Member called in to have account cancelled and is within the 30day window. Member is requesting a refund of the 499.89 investment money. Can you please assist in this? Thanks and have an excellent day!!!


InquiryId :  51980  InquiryType :  Refunds  DateAndTime :  2009-03-18 11:03:37  Status :  Replied and Resolved
Replied By Karen O at 2009-03-18 11:09:17

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-03-18 11:09:14

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-03-18 11:03:37

member Gadbury, jeremy 900066, call in to cxcl his acct on 03/11/09 sent in his information but his acct was still charge and he wants a refund


InquiryId :  52132  InquiryType :  Refunds  DateAndTime :  2009-03-23 08:09:11  Status :  Replied and Resolved
Replied By Karen O at 2009-03-23 15:03:11

We are unable to offer a refund since we have no record of a previous cancellation request.
Replied By Karen O at 2009-03-23 15:00:26

We are unable to offer a refund since we have no record of a previous cancellation request.
Customer submitted at 2009-03-23 08:09:11

945972 Steiner, Heather is requesting credit for $199.70 b/c she has been charged for the 5 months for this act but she states she cancelled it the last week of sept 2008. adv mbr there are no notes of this in our system (checked both). please check if refund can be given.


InquiryId :  52155  InquiryType :  Refunds  DateAndTime :  2009-03-23 14:24:47  Status :  Replied and Resolved
Replied By Karen O at 2009-03-24 15:07:07

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-03-24 15:07:03

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-03-23 14:24:47

Member cancelled in February & asked for a refund for that month but never received 1. Member needs to be refunded $49.89.


InquiryId :  52194  InquiryType :  Refunds  DateAndTime :  2009-03-24 15:18:55  Status :  Replied and Resolved
Replied By Karen O at 2009-03-24 15:20:02

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-03-24 15:18:55

please refund member ID#1498901 49.89. thanks,


InquiryId :  52288  InquiryType :  Refunds  DateAndTime :  2009-03-26 17:26:17  Status :  Replied and Resolved
Replied By Terri E at 2009-03-27 09:22:57

Rosa, thanks for your inquiry. $39.94 has been reversed back to MC ending 8163 auth# 2362925286. If you have any other concerns please let us know. Thanks
Customer submitted at 2009-03-26 17:26:17

This member canceled on 03/14/09, we took a paymnt on 03/11/09 Please refund the amt of $39.94 to the ccard below: Seq 1 P POSTED Pay Type : 5 Master Card Amount : 39.94 Credit Card No. :5178057318248163 Expiration Date : 1 11 Name On Card :Kenneth O'Keefe Approval :07222ZY B x Receipt Number :07222ZY B


InquiryId :  52514  InquiryType :  Refunds  DateAndTime :  2009-04-02 18:02:58  Status :  Replied and Resolved
Replied By Karen O at 2009-04-03 13:40:29

We have issued a check to refund your last 2 payments. Please allow 7-10 business days for delivery.
Customer submitted at 2009-04-02 18:02:58

member had sent in her cancellation request on 02/28/09 and a secomnd one on 03/22/09 we had process her cxcl and it looks like she was charge twice on 03/07 and 03/08 can you check this out and process a refund for member.


InquiryId :  52796  InquiryType :  Refunds  DateAndTime :  2009-04-13 10:17:44  Status :  Replied and Resolved
Replied By Karen O at 2009-04-14 08:59:27

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-04-13 10:17:44

Member called in requesting to cancel. He attempted to contact us on Friday to cancel before his batch date (12th), however, our office was closed. Please refund his April payment to the credit card below. By issuing this refund, member agreed not to cancel and to downgrade to DT only. Pay Type : 5 Master Card Amount : 39.94 Credit Card No. :5287152915612024 Expiration Date : 8 10 Name On Card :Keven R Snyder Approval :054421Y C Receipt Number :054421Y C


InquiryId :  52803  InquiryType :  Refunds  DateAndTime :  2009-04-13 12:59:17  Status :  Replied and Resolved
Replied By Karen O at 2009-04-14 09:02:43

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-04-13 12:59:17

Member called in to confirm her cancellation request. Autoship had not yet been cancelled, therefore, her account was charged. Please refund the amount of $39.94 to the credit card below. Pay Type : 5 Master Card Amount : 39.94 Credit Card No. :5148880001507943 Expiration Date : 3 11 Name On Card :Kristy Nicole Tallma Approval :09228BY B Receipt Number :09228BY B


InquiryId :  52831  InquiryType :  Refunds  DateAndTime :  2009-04-14 11:30:09  Status :  Replied and Resolved
Replied By Karen O at 2009-04-15 09:34:20

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-14 11:30:09

Member submitted cancellation request via email within 30 days after the initial registration. Please issue a full refund in the amount of $349.93 (total of two separate transactions) to the credit card below. Thank you! Pay Type: Visa Amount: $239.93 Credit Card No.: 4320161004908526 Expiration Date: 02/12 Name on Card: Karen Guegel Approval: 067448Y B Receipt Number: 067448Y B Pay Type: Visa Amount: $109.90 Credit Card No.: 4320161004908526 Expiration Date: 02/12 Name on Card: Karen Guegel Approval: 014892Y C Receipt Number: 014892Y C


InquiryId :  52846  InquiryType :  Refunds  DateAndTime :  2009-04-14 16:36:36  Status :  Replied and Resolved
Replied By Karen O at 2009-04-15 09:40:03

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-14 16:36:36

Member requested to cancel. Sent supporting documents via mail. Cancelled within 30 days of initial registration. Please issue a full refund in the amount of $349.83 to the credit card below. Pay Type: AmEx Amount: $349.83 Credit Card No.: :371389294651003 Expiration Date: 03/10 Name on Card: Leslie W. Douglas Approval: 221997Y C Receipt Number: 221997Y C


InquiryId :  52860  InquiryType :  Refunds  DateAndTime :  2009-04-15 10:21:41  Status :  Replied and Resolved
Replied By Karen O at 2009-04-15 13:46:31

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-04-15 10:21:41

Member submitted cancellation request via fax. Documentation to cancel was received within two weeks of batch date. Member has requested a refund for the monthly fee in the amount of $39.94. Please review and determine if member is eligible. Credit card details are provided below. Pay Type: MC Amount: $39.94 Credit Card No.: 5147551259690019 Expiration Date: 05/09 Name on Card: Mark D. Debibo Approval: 025750Y B Receipt Number: 025750Y B


InquiryId :  52863  InquiryType :  Refunds  DateAndTime :  2009-04-15 10:31:59  Status :  Replied and Resolved
Replied By Karen O at 2009-04-15 15:15:28

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-04-15 10:31:59

Member submitted cancellation request via fax. Request was received within three days of the batch date. Please issue a full refund for the April monthly fees in the amount of $39.94 to the credit card below. Pay Type: Visa Amount: $39.94 Credit Card No.: 4744880005917008 Expiration Date: 09/09 Name on Card: Jefferson E. Hoff Approval: 115057Y B Receipt Number: 115057Y B


InquiryId :  52875  InquiryType :  Refunds  DateAndTime :  2009-04-15 14:52:32  Status :  Replied and Resolved
Replied By Karen O at 2009-04-15 15:29:56

We have refunded your credit card for your monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-04-15 14:52:32

Member was in grace period when March payment could not be processed. Updated payment information and reprocessed payment on 04/04 to bring account back up to date. Called in on 04/15 to update his payment again to his personal credit card. He was processed again for the March payment. Please issue a refund in the amount of $29.94 for the first payment that was reprocessed on 04/04 to the credit card below. Pay Type: MC Amount: $29.94 Credit Card No.: 5322201644915013 Expiration Date: 02/11 Name on Card: Lloyd T. Sharp Approval: 098348N C Receipt Number: 098348N C


InquiryId :  52922  InquiryType :  Refunds  DateAndTime :  2009-04-17 09:12:52  Status :  Replied and Resolved
Replied By Karen O at 2009-04-17 09:28:09

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-04-17 09:12:52

Member was promised 2 free months and did not get them. Per Tony, please refund the April payment of 39.94. Member states it has been deducted from her account


InquiryId :  52932  InquiryType :  Refunds  DateAndTime :  2009-04-17 14:09:58  Status :  Replied and Resolved
Replied By Ella Shepherd at 2009-04-17 15:57:25

i submitted a request for a refund for the 49.89 that was billed on same day of cancellation
Replied By Ella Shepherd at 2009-04-17 15:57:23

i submitted a request for a refund for the 49.89 that was billed on same day of cancellation
Customer submitted at 2009-04-17 14:09:58

Member submitted cancellation request within three days of the batch date. Please issue a full refund for the monthly fee in the amount of $49.89 to the credit card below. Pay Type: Visa Amount: $49.89 Credit Card No.: 4426247673366600 Expiration Date: 05/12 Name on Card: Loretta J. Brown Approval: 011004Y B Receipt Number: 011004Y B


InquiryId :  52980  InquiryType :  Refunds  DateAndTime :  2009-04-20 10:25:13  Status :  Replied and Resolved
Replied By Karen O at 2009-04-20 10:35:36

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-20 10:25:13

member cancelled the acct and is requesting refund for the enrollment fee of 499.89.


InquiryId :  53149  InquiryType :  Refunds  DateAndTime :  2009-04-24 19:17:45  Status :  Replied and Resolved
Replied By Karen O at 2009-04-27 09:56:33

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-24 19:17:45

Member requested to cancel via email. Cancellation request was received within 30 days of the enrollment date. Please issue a full refund in the amount of $239.93 to the credit card below. Pay Type: Visa Amount: $239.93 Credit Card No.: 4147202031023037 Expiration Date: 03/10 Name on Card: Cathy Neal Approval: 07068CY Receipt Number: 07068CY


InquiryId :  53151  InquiryType :  Billing  DateAndTime :  2009-04-24 20:22:52  Status :  Replied and Resolved
Replied By Ella Shepherd at 2009-04-27 11:43:35

your membership has been cancel
Replied By Ella Shepherd at 2009-04-27 11:43:32

your membership has been cancel
There's been no response, so here we go again. I am resending the fax as well, since I was billed last month... I just want out at this point of about 5 months inactivity, but if I recieve no response again, well all I can do is requuest refunds and probably get denied. Anyways, here's my info and statement again. Thanks - I wish to cancel my WorldVentures account and I request all my customer agreements also be cancelled. Name: Austin Moore Address: 2009 Breaker lane, Flower Mound, Texas, 75022 Representative ID: 959230 email: Austinmoore87@yahoo.com


InquiryId :  53205  InquiryType :  Refunds  DateAndTime :  2009-04-27 11:30:13  Status :  Replied and Resolved
Replied By Karen O at 2009-04-28 06:37:18

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-27 11:30:13

Received member's cancellation request via email. Cancelled within 30 days of the initial enrollment date. Please issue a full refund in the amount of $349.83 to the credit card below. Pay Type: MC Amount: $349.83 Credit Card No.: 5147419000556543 Expiration Date: 02/11 Name on Card: James Duncan Approval: 114681Y C Receipt Number: 114681Y C


InquiryId :  53208  InquiryType :  Refunds  DateAndTime :  2009-04-27 12:22:05  Status :  Replied and Resolved
Replied By Karen O at 2009-04-28 06:38:31

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-27 12:22:05

Member's account was cancelled on 04/14/09 which was within 30 days of the initial enrollment date. Please issue a full refund in the amount of $349.83 to the credit card below. Pay Type: Visa Amount: $349.83 Credit Card No.: 4616048243118624 Expiration Date: 05/09 Name on Card: Sheila Mroczenski Approval: 020229Y B Receipt Number: 020229Y B


InquiryId :  53209  InquiryType :  Refunds  DateAndTime :  2009-04-27 12:27:09  Status :  Replied and Resolved
Replied By Karen O at 2009-04-28 06:38:53

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-27 12:27:09

Member's account was cancelled on 04/13/09 which was within 30 days of the initial enrollment date. Please issue a full refund in the amount of $349.83 to the credit card below. Pay Type: Visa Amount: $349.83 Credit Card No.: 4616048243118624 Expiration Date: 05/09 Name on Card: Sheila Mroczenski Approval: 020229Y B Receipt Number: 020229Y B


InquiryId :  53210  InquiryType :  Refunds  DateAndTime :  2009-04-27 12:52:04  Status :  Replied and Resolved
Replied By Karen O at 2009-04-28 06:40:52

The first payment was for February that did not process successfully until 3-7.
Replied By Karen O at 2009-04-28 06:40:48

The first payment was for February that did not process successfully until 3-7.
Customer submitted at 2009-04-27 12:52:04

member called wanting to be refunded for the month of March 49.89 in which she was double-billed.


InquiryId :  53229  InquiryType :  General Questions  DateAndTime :  2009-04-27 16:03:29  Status :  Replied and Resolved
Replied By Laura Lybrand at 2009-04-27 16:25:48

Hello, Our cancellation policy states that you must send in written notice to cancel. Please send an email to csoperations@worldventures.com with your name, address, phone and member number with a statement to cancel. Thank you.
I need to get out of world ventures due to the fact that I am working full time and have no timeor extra money to pursue this venture. Who/how do I do this?


InquiryId :  53243  InquiryType :  Refunds  DateAndTime :  2009-04-27 19:03:32  Status :  Replied and Resolved
Replied By Karen O at 2009-04-29 08:07:42

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-27 19:03:32

Received member's cancellation request via email within 30 days of the initial enrollment date. Please issue a full refund in the amount of $349.83 to the credit card below. Pay Type: Visa Amount: $349.83 Credit Card No.: 4670100120297725 Expiration Date: 02/12 Name on Card: Kimberly Flores Approval: 869724Y B Receipt Number: 869724Y B


InquiryId :  53245  InquiryType :  Refunds  DateAndTime :  2009-04-27 19:37:18  Status :  Replied and Resolved
Replied By Karen O at 2009-04-29 08:08:32

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-27 19:37:18

Received member's cancellation request via email within 30 days of the initial enrollment date. Please issue a full refund in the amount of $109.90 to the credit card below. Pay Type: Visa Amount: $109.90 Credit Card No.: 4190023005258664 Expiration Date: 12/10 Name on Card: Approval: 019149Y B Receipt Number: 019149Y B


InquiryId :  53270  InquiryType :  Refunds  DateAndTime :  2009-04-28 15:20:34  Status :  Replied and Resolved
Replied By Karen O at 2009-04-29 08:43:27

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-04-28 15:20:34

Received member's cancellation request via email within 30 days of the initial enrollment date. Please issue a full refund in the amount of $349.83 to the credit card below. Pay Type: MC Amount: $349.83 Credit Card No.: 5491098658743272 Expiration Date: 08/11 Name on Card: Kraig Freck Approval: T4223ZY B Receipt Number: T4223ZY B


InquiryId :  53291  InquiryType :  General Questions  DateAndTime :  2009-04-29 09:54:03  Status :  Pending
http://344taxi.com/default.aspx homebasedbusinessprogram.ning.com/xn/detail/u_2ktf0ph7qh6x4 - 67k - is using world ventures with out your permission to use the name they are reps but i know it not permitted. thank i think that it should be checked out. thet have been talked to before to stop before


InquiryId :  53361  InquiryType :  Refunds  DateAndTime :  2009-05-01 13:41:30  Status :  Replied and Resolved
Replied By Karen O at 2009-05-01 16:43:41

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-05-01 13:41:30

Member submitted a cancellation request via email on March 30, 2009 (4 days after his batch date). Also requested a refund in the amount of $39.94 for his March fee. Please review and grant final approval as to whether or not this member is eligible to receive the requested. His credit card information is provided below. Pay Type: AmEx Amount: $39.94 Credit Card No.: 371271833222019 Expiration Date: 10/09 Name on Card: Priti Shah Approval: 102011Y B Receipt Number: 102011Y B


InquiryId :  53416  InquiryType :  Refunds  DateAndTime :  2009-05-04 11:32:46  Status :  Replied and Resolved
Replied By Karen O at 2009-05-05 10:47:22

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-05-04 11:32:46

Member has six personally sponsored members in her downline, all of which are up to date on their payments. She was billed $9.95 for RBS for April which should have been waived. Please issue a full refund to the credit card below. Pay Type: Discover Amount: $9.95 Credit Card No.: 6011003548515194 Expiration Date: 01/09 Name on Card: Mary Fuss Approval: 026578Y B Receipt Number: 026578Y B


InquiryId :  53427  InquiryType :  Refunds  DateAndTime :  2009-05-04 13:23:56  Status :  Replied and Resolved
Replied By Karen O at 2009-05-05 10:56:08

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-05-04 13:23:56

Member number 953809 was given 2 free months for not cancelling the service on 4/6 and then was billed 4-26 for the 39.94


InquiryId :  53450  InquiryType :  Refunds  DateAndTime :  2009-05-04 19:13:46  Status :  Replied and Resolved
Replied By Karen O at 2009-05-05 11:31:16

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-05-04 19:13:46

Received member’s cancellation request via email within 30 days of the initial enrollment date. Please issue a full refund in the amount of $349.83 to the credit card below. Pay Type: Visa Amount: $349.83 Credit Card No.: 4389500032768535 Expiration Date: 02/13 Name on Card: Edward Stuart Approval: 067954Z B Receipt Number: 067954Z B


InquiryId :  53495  InquiryType :  Refunds  DateAndTime :  2009-05-06 14:08:00  Status :  Replied and Resolved
Customer submitted at 2009-05-06 14:08:00

Mem # 843857 Melaine Torres was charged the 9.95 freight fee on her latest monthly billing. Please Refund the 9.95 back to her CC#


InquiryId :  53510  InquiryType :  Refunds  DateAndTime :  2009-05-06 17:42:10  Status :  Replied and Resolved
Replied By Karen O at 2009-05-08 08:53:37

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-05-06 17:42:10

Mem 1698301 Joseph Rochel is FQR+ and was billed 49.89. Please Refund the 49.89.


InquiryId :  53511  InquiryType :  Refunds  DateAndTime :  2009-05-06 18:10:32  Status :  Replied and Resolved
Replied By Karen O at 2009-05-08 08:54:33

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-05-06 18:10:32

Received member’s cancellation request via email within 30 days of the initial enrollment date. Please issue a full refund in the amount of $349.83 to the credit card below. Pay Type: Visa Amount: $349.83 Credit Card No.: 4631588238671781 Expiration Date: 05/12 Name on Card: Gloria Herrera Approval: 358337Z C Receipt Number: 358337Z C


InquiryId :  53515  InquiryType :  Refunds  DateAndTime :  2009-05-06 19:34:21  Status :  Replied and Resolved
Replied By Karen O at 2009-05-08 08:56:50

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Replied By Karen O at 2009-05-08 08:56:42

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-05-06 19:34:21

The member has six personally sponsored members in her downline, however, her status still shows as FQR in her back office as well as AS500. She was eligible to have her fees waived for April, however, due to the system glitch, her card was still charged. Supporting screen shots of her downline members accounts have already been submitted to CS Operations. Please issue a refund in the amount of $49.89 to the credit card below. Pay Type: AmEx Amount: $49.89 Credit Card No.: 371722851594002 Expiration Date: 11/10 Name on Card: Jeff Jones Approval: 297033Y B Receipt Number: 297033Y B


InquiryId :  53518  InquiryType :  Refunds  DateAndTime :  2009-05-06 19:46:23  Status :  Replied and Resolved
Replied By Karen O at 2009-05-08 08:58:10

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-05-06 19:46:23

Received member's cancellation request via email within two days of his billing date. Please issue a full refund in the amount of $49.89 to the credit card below for his May payment. Pay Type: Visa Amount: $49.89 Credit Card No.: 4306651106403341 Expiration Date: 11/10 Name on Card: Perry Clark Approval: 000774N C Receipt Number: 000774N C


InquiryId :  53539  InquiryType :  Refunds  DateAndTime :  2009-05-07 11:58:58  Status :  Replied and Resolved
Replied By Karen O at 2009-05-08 09:03:26

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-05-07 11:58:58

Received member’s cancellation request via email within 30 days of the initial enrollment date. Please issue a full refund in the amount of $349.83 to the credit cards below. ($239.93 to the member's credit card. $109.90 to the second credit card.) Pay Type: Visa Amount: $239.93 Credit Card No.: 4181940000005462 Expiration Date: 10/11 Name on Card: Michael Wade Approval: 022548Z C Receipt Number: 022548Z C Pay Type: Visa Amount: $109.90 Credit Card No.: 4451013943835701 Expiration Date: 02/12 Name on Card: Kathleen Carter Approval: 29637N B Receipt Number: 29637N B


InquiryId :  53559  InquiryType :  Refunds  DateAndTime :  2009-05-07 18:44:22  Status :  Replied and Resolved
Replied By Karen O at 2009-05-08 09:17:09

We have refunded your credit card for your last monthly payment. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-05-07 18:44:22

Member called in inquiring about his monthly fee for May. Member should be FQP. Six out of seven of his members were enrolled in April and have not yet been charged for May, therefore, cannot guarantee at this time that all accounts will be paid and up to date. Offered to change member's batch date to the 20th as it will be after the latest batch date of his six members. This will ensure that he is not billed prior to the last of his six members and will also allow him to follow his members in regards to payments. Please issue a full refund in the amount of $49.89 to the credit card below as we will attempt to charge his monthly again on the new batch date if he is ineligible to have his monthly fee waived (based on personally sponsored members' accounts). Pay Type: MC Amount: $49.89 Credit Card No.: 5466302357099635 Expiration Date: 09/09 Name on Card: JR Greenfield Approval: 09584ZY B Receipt Number: 09584ZY B


InquiryId :  53985  InquiryType :  Refunds  DateAndTime :  2009-05-21 13:37:43  Status :  Replied and Resolved
Replied By Karen O at 2009-05-21 14:10:37

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-05-21 13:37:43

please refund member 3902601 for initial payment. he requested cancellation within timeframe allowed for a refund and will be sending final confirmation of his request to corporate in the near future. his name is Richard Nochenson 3902601. Thanks. JRE (CSR)


InquiryId :  53994  InquiryType :  Refunds  DateAndTime :  2009-05-21 15:49:18  Status :  Replied and Resolved
Replied By Karen O at 2009-05-22 09:13:59

We have refunded your credit card for the above referenced payments. Please allow 3-5 business days for this to post to your account.
Customer submitted at 2009-05-21 15:49:18

please refund member 1677201 for feb march, and may monthly dues. I have researched her account and she met FQR+ requirements for all of these months meaning no billings should have occurred. her name is Cindy Kuschel. Thank you. JRE (csr)


InquiryId :  54028  InquiryType :  Billing  DateAndTime :  2009-05-22 18:45:39  Status :  Replied and Resolved
Replied By Maria Flores at 2009-05-28 14:38:31

Hello, Please accept this email as a formal confirmation of your cancellation request. The cancellation code is as follows: 100048338. If you have further questions and/or concerns regarding this matter, please do not hesitate to contact Client Services for assistance. Have a great day!
i wish to cancel world ventures membership


InquiryId :  54231  InquiryType :  Refunds  DateAndTime :  2009-06-01 15:26:51  Status :  Replied and Resolved
Replied By Karen O at 2009-06-02 09:10:45

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-06-01 15:26:51

i'd like to cancel my account.. i made a decision i financially can't do at this time so please give me a full refund. The amount is $349.83 and was taken of VISA#4366182261020156 under name of Mark R. Layton.


InquiryId :  54586  InquiryType :  DreamTrips Cards  DateAndTime :  2009-06-09 12:34:59  Status :  Replied and Resolved
Replied By Laura Lybrand at 2009-06-09 18:22:22

Hello, Please go to your .biz site under the marketing tab>marketing tools>accept the disclaimer>bottom left of the page. Thank you.
I would like to know how to obtain worldventures business cards for my business.


InquiryId :  54690  InquiryType :  Refunds  DateAndTime :  2009-06-11 08:29:42  Status :  Replied and Resolved
Replied By Karen O at 2009-06-11 14:12:27

We have refunded your credit card for your last monthly payment. Please allow 3 business days for this to post to your account. We have also issued a check for $140.00 to refund the od charges.
Customer submitted at 2009-06-11 08:29:42

Member 3804401 called in to check and see why we had billed him $49.89 after he had downgraded to LTC only. The members recurring billing date was the 8th of the Month and we had charged him on the 5th. Per Matt P. approval please refund the Members month;y payment of $49.89 because he was given a free month. The member also had 4 x over draft fees on his statement that I faxed to Lorie S. If you have any quetions, please email me at j.hawkins@worldventures.com Thanks


InquiryId :  54705  InquiryType :  Refunds  DateAndTime :  2009-06-11 12:00:05  Status :  Replied and Resolved
Replied By Karen O at 2009-06-16 09:28:54

We have refunded your credit card for your last monthly payment. Please allow 3 business days for this to post to your account
Customer submitted at 2009-06-11 12:00:05

142622 Tita, David cancelled act and req refund for last monthly.


InquiryId :  54874  InquiryType :  Billing  DateAndTime :  2009-06-15 14:22:06  Status :  Replied and Resolved
to whom it may concern I martha wilkins as of this day June 15 , 2009 hereby cancel my membership account # 929117 with worldventures.


InquiryId :  55216  InquiryType :  Refunds  DateAndTime :  2009-06-23 17:10:23  Status :  Replied and Resolved
Replied By Karen O at 2009-06-24 12:08:42

Monthly payments are refunded within 14 days of cancellation. Your last payment was on 6-5 and you cancelled on 6-23, therefore there is no refund due.
Customer submitted at 2009-06-23 17:10:23

Johnny McMullen called to have account cancelled. The june payment went through on 06/06/2009. The member is requesting a pro rated refund of the unused portion of her membership. advised member that he called to cancel and that portion was forfieted. Member asked to speak with a Supervisor, they were in a meeting so I got his call back information and advised that I wopuld submit a refund request but there was no guarantee as to the outcome.


InquiryId :  55270  InquiryType :  Refunds  DateAndTime :  2009-06-24 15:39:46  Status :  Replied and Resolved
Customer submitted at 2009-06-24 15:39:46

Kimberly Joyce called in an requested a refund to her credit card 5411951000237145 exp 3 10. she states she never gave OROZCO, JOSE 4271901 permission to use this card, in fact she doesn't know him. PLease refund this initial charge.


InquiryId :  55761  InquiryType :  Refunds  DateAndTime :  2009-07-07 17:41:28  Status :  Replied and Resolved
Replied By Karen O at 2009-07-08 09:32:52

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-07-07 17:41:28

I would like to cancel my membership, effective immediately. I would like a full refund credited back to my credit card on file. membership # 4551401 Eugene Johnson


InquiryId :  56575  InquiryType :  Refunds  DateAndTime :  2009-07-29 11:16:18  Status :  Replied and Resolved
Replied By Karen O at 2009-07-30 09:41:38

We will be happy to issue a check for a refund once your payment has cleared our system which takes aprox.10 business days.
Customer submitted at 2009-07-29 11:16:18

member cancelled act and was just charged for July's fee. Member requesting credit. Please refund pmt.


InquiryId :  56709  InquiryType :  Refunds  DateAndTime :  2009-08-03 08:51:19  Status :  Replied and Resolved
Replied By Karen O at 2009-08-04 11:09:42

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-08-03 08:51:19

Member cancelled account on the same day she enrolled because lack of time. Please refund $359.87 on MasterCard 5424180886016325; under name of Jennifer M Anderson.


InquiryId :  56811  InquiryType :  Refunds  DateAndTime :  2009-08-05 14:01:06  Status :  Replied and Resolved
Replied By Karen O at 2009-08-05 14:35:57

We have refunded your credit card for your last monthly payment. Please allow 3 business days for this to post to your account
Customer submitted at 2009-08-05 14:01:06

Turner, Barbara 894758 please refund 39.94, she cancelled her account and was billed the day before, the she actually sent the email prior to that


InquiryId :  56871  InquiryType :  Video Training  DateAndTime :  2009-08-07 08:56:15  Status :  Replied and Resolved
Replied By Selina Njovana at 2009-08-13 19:14:58

Dear Alfonzo Gibbs, Unfortunately we were not able to view your email to us. Did you need some help or assistance with anything? Please let us know and contact us at 972-805-5100 with any questions. Sincerely, Client Services.
Replied By Selina Njovana at 2009-08-13 19:14:55

Dear Alfonzo Gibbs, Unfortunately we were not able to view your email to us. Did you need some help or assistance with anything? Please let us know and contact us at 972-805-5100 with any questions. Sincerely, Client Services.
[url=http://ni3t4kb1geeft62o.com/]u8s83duj2v4x25mb[/url] [link=http://r4nhkbxkkkg3g8nb.com/]18izgt3ws8foqiwz[/link] y0ruggacix4ltck0 http://liuqxiolnz6vknru.com/


InquiryId :  56882  InquiryType :  Refunds  DateAndTime :  2009-08-07 11:11:03  Status :  Replied and Resolved
Replied By Karen O at 2009-08-07 14:27:21

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-08-07 11:11:03

4808801 White, Richard, his Upline signed up for LTC instead of RBS and he needs a refund for the initial LTC payment of 224.98, He has since been signed up for the RBS


InquiryId :  56898  InquiryType :  Refunds  DateAndTime :  2009-08-07 16:02:47  Status :  Replied and Resolved
Replied By Karen O at 2009-08-10 08:33:37

We have refunded your credit card for your last monthly payment. Please allow 3 business days for this to post to your account
Customer submitted at 2009-08-07 16:02:47

Member emailed to cancel 8/7/09 from mother's email address. Please refund the August payment of $19.99.


InquiryId :  56935  InquiryType :  Magazines  DateAndTime :  2009-08-10 08:05:48  Status :  Replied and Resolved
Replied By Laura Lybrand at 2009-08-14 11:26:07

Hello, The link you send doesn\'t work. What did you need? Thank you.
[url=http://ni3t4kb1geeft62o.com/]u8s83duj2v4x25mb[/url] [link=http://r4nhkbxkkkg3g8nb.com/]18izgt3ws8foqiwz[/link] y0ruggacix4ltck0 http://liuqxiolnz6vknru.com/


InquiryId :  57085  InquiryType :  Magazines  DateAndTime :  2009-08-13 16:09:36  Status :  Replied and Resolved
Replied By Laura Lybrand at 2009-08-21 16:07:13

Hello, What do you need? Thank you.
[url=http://ni3t4kb1geeft62o.com/]u8s83duj2v4x25mb[/url] [link=http://r4nhkbxkkkg3g8nb.com/]18izgt3ws8foqiwz[/link] y0ruggacix4ltck0 http://liuqxiolnz6vknru.com/


InquiryId :  57587  InquiryType :  Billing  DateAndTime :  2009-08-31 15:40:40  Status :  Replied and Resolved
Replied By Maria Flores at 2009-09-02 09:57:41

Hello, We apologize for the inconvenience. We are unable to accomodate your request for a refund a this time as it is the Rep\'s responsibility to update the payment information. Thanks!
HI ETEAM:I would gladly appreciated if you help me with this big issue!I have never signed up any body this way.I Was suggested to do it by my UPLINE LEADER ANY WAY.He assured me it was`nt going to be any problem,apparently there is!they are charging me the monthly payments,but i spoke with billing dpt.and they stoped or deleted that account.But I would like to get my refund from 2 of the payments.please your help will be much appreciated. PS:She gave me cash!and I put it in my account,and she never gave us her checking account! my ID 863805


InquiryId :  57757  InquiryType :  Refunds  DateAndTime :  2009-09-04 16:54:50  Status :  Replied and Resolved
Replied By Karen O at 2009-09-09 10:02:45

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-09-04 16:54:50

Please issue refund per mbr req below: Matthew Trammell 5643401 Reason for cancelling was i lost job and can no longer afford it.Was told i had 30 days to get refund on products.Total amount was $349.97. email is jenniefayexo@aol.com (937)559-2311 Thank You


InquiryId :  57813  InquiryType :  Refunds  DateAndTime :  2009-09-08 10:30:21  Status :  Replied and Resolved
Replied By Karen O at 2009-09-09 10:09:01

We have refunded your credit card for your initial enrollment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-09-08 10:30:21

member #6094401 Alicia Carrier requests refund for 334.84. member sent cancel request on 9/3/09. Signed up on 8/25/09.


InquiryId :  57815  InquiryType :  Refunds  DateAndTime :  2009-09-08 10:36:23  Status :  Replied and Resolved
Customer submitted at 2009-09-08 10:36:23

member #1837301 Heather Conner: Please refund the amount of $29.94. Cancellation request was sent on 8/24/09. Autoship of 29.94 was charged on 9/5/09. Thanks


InquiryId :  57816  InquiryType :  Refunds  DateAndTime :  2009-09-08 10:46:35  Status :  Replied and Resolved
Replied By Karen O at 2009-09-09 10:11:14

We have refunded your credit card for your initial enrollment and monthly payment. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-09-08 10:46:35

member #5566501 Mary Dye: Customer is requesting full refund request for all monies since account started on 8/1/09. 359.87 initial and 59.93 for 9/1/09 autoship. Account cancel request was received on 9/3/09


InquiryId :  57819  InquiryType :  Refunds  DateAndTime :  2009-09-08 11:07:12  Status :  Replied and Resolved
Replied By Karen O at 2009-09-09 10:14:58

We have refunded your credit card for your initial enrollment and monthly fees. Please allow 3 business days for this to post to your account.
Customer submitted at 2009-09-08 11:07:12

member # 4850801 Megan, Boncela is requesting a refund for all money transactions on this account. account is outside normal refund period (started 6/28/09), but she is stating that a contract was never signed and she never authorized the withdrawals.


InquiryId :  57971  InquiryType :  Refunds  DateAndTime :  2009-09-11 16:00:59  Status :  Replied and Resolved
Replied By Karen O at 2009-09-14 10:16:16

We have refunded your credit card for your last monthly payment. Please allow 3 business days for this to post to your account
Customer submitted at 2009-09-11 16:00:59

member called to cancel. Please refund the September payment of $49.89. Name: Aaron Delgado ID # 3294101


InquiryId :  58109  InquiryType :  Refunds  DateAndTime :  2009-09-16 10:01:11  Status :  Replied and Resolved
Replied By Karen O at 2009-09-16 10:43:59

We have refunded your credit card for your last monthly payment. Please allow 3 business days for this to post to your account
Customer submitted at 2009-09-16 10:01:11

I'm showing member Anthony Slinger 917717 has 7 personally sponsored member and was billed his monthly fees please refund his account.


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