MONDAY, JULY 16, 2012

Navigating Your New .Biz and Back Office


In case you missed the announcement this weekend, or if you logged in to your back office and wondered why some things looked different, it’s because your new personalized .biz website (username.worldventures.biz) and back office are here! Check out Chief Strategy Officer Eddie Head’s Back Office Walkthrough video, and you will see all the great new capabilities you will enjoy from these new systems.

Having just brought the new website and back office online yesterday, we are now in a to-be-expected process of capturing and resolving issues that arise as a result of a transition such as this.

In the coming days, you may notice information being updated in your back office—rest assured this process is progressing well. Information that was in place prior to the system cut-over on Friday at midnight CDT has been successfully transferred to the new system. We are in the final stages of capturing updates from the weekend’s activity. We anticipate that this transition period will last through midweek. We are fortunate to have a very capable IT Operations team working quickly to resolve issues as they arise.

We want to hear from you. If you encounter an issue while using your back office or personalized .biz website, please email the following to eteam@worldventures.com (U.S. and Canadian Reps) or internationalsupport@worldventures.com (Reps in all other markets):

  • Your Representative ID number
  • The name of the browser you’re using (Internet Explorer, Safari, Firefox, etc.)
  • The operating system you’re running (iPhone, Windows XP, OS X Mountain Lion, etc.)
  • A brief description of the issue
  • Any screenshots illustrating the issue
  • Once received, someone will reply to your email soon.

    Thank you for your patience and support as we work to ensure you have the best tools to run your business. We will keep you informed of the latest news regarding the transition as it’s available.

    You may find the following trainings helpful:
    English Training PDF
    English Training Video

    Greek Training Video

    Hebrew Training PDF

    Hungarian Training PDF
    Hungarian Training Video

    RussianTraining PDF
    Russian Training Video



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