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FRIDAY, JANUARY 28, 2011 In this issue:
- 2011 Starts Off with a Bang! What a fantastic turnout for the international Regional Training Events! Over 1,000 Reps worldwide were trained simultaneously at the seven international events January 15 and 16. In Israel, the event was sold out and it was standing room only! And exciting news was shared in Malta, when it was announced Franco Buhagiar was the first Rep in Gozo (sister island to Malta) to reach the rank of Senior Rep. Congratulations, Franco! So now all of you who were in the trainings can start cashing in by implementing those new skills you learned. We look forward to hearing your stories of success in the near future! Reps from every international market (and even from some we haven’t opened in yet) descended upon Las Vegas for MOMENTUM! last weekend. This action-packed new training has everyone eager to start using their newfound knowledge to step up their game. There were tons of exciting announcements, including Oz Koren and Michael Gurvich of Israel being formally recognized for achieving the rank of National Marketing Director! Way to go, Oz and Michael! We know not all of you could make it to Las Vegas, so we’re hosting THREE international MOMENTUM! events in March and April! If you're serious about learning how to achieve—and maintain—momentum in your business, head to one of these MOMENTUM! events: Go the distance. Get MOMENTUM! Register today. As of this week, the new eWallet—which makes receiving commission payments, transferring funds, purchasing products and paying bills easier than ever—is now available in all markets. We think you’ll find working with I-Payout’s eWallet a straightforward process, but if you do encounter any issues while setting up your eWallet, have any questions, or just want someone to walk you through the process step by step, simply click on the chat button on the eWallet site or send an email to I-Payout through their contact form, and you’ll get the support you need. The Premium Service Program International (PSPI) available to all WorldVentures Reps contains a suite of tools that the most successful Reps in WorldVentures utilize on a daily basis. With components such as the Voyager magazine, DriveTime University: Overdrive training and DreamTeamBuilder, it’s easy to see why Reps on the PSPI program have three times larger bonus checks! Join us for a special four-week webinar training course on PSPI. Every Monday in February, you’ll learn how to utilize DreamTeamBuilder and all the tools available in your PSPI package to grow and manage your WorldVentures business. We’ll cover the most important features of your DreamTeamBuilder—this powerful contact management system makes prospecting and training your downline an absolute snap! You’ll learn the ins and outs of the system: from getting started, to the setup of the system, to the advanced features available, and everything in between. The webinar room is limited, so reserve your spot now! And if you haven’t taken advantage of the $1 test drive of PSPI, visit http://www.DreamTeamBuilder.biz to learn more and start your test drive today. To register:
WorldVentures is open for business in Greece! That’s right, the day so many of you have been waiting for is finally here. To celebrate the Greek launch, there are kick-off events with business overview presentations in both Athens and Thessaloniki on January 28 and 29 at 7:00 p.m. Plus, there will also be Super Saturday trainings in both cities on January 29 at 2:00 p.m. Athens information Super Saturday training Venue: President Hotel Athens, 43 Kifissias Avenue, 11523, Athens Thessaloniki information Super Saturday training Venue: Capsis Thessaloniki, 18 Monastiriou str., TK 546 29, Thessaloniki And with the big day getting closer, we wanted to share a few facts about this fascinating country to really stir your interest:
Intrigued? Find more interesting facts about Greece here. With Sean Wilson, WorldVentures and Rovia Senior Manager of Customer Services Time-Saving Tips from the Call Centers Almost two years ago when I joined WorldVentures, I promised the executive team that I would help the Client Services team improve its level of customer service, and specifically, reduce call wait times. I’m happy to say that I’ve been able to keep my promise to the executives, and last year Chief Strategy Officer Eddie Head announced that on average, Reps wait less than one minute for a Client Services representative (CSR) to assist them. And while waiting less than a minute doesn’t seem like a very long time, when you’re on hold, one minute can seem like an eternity! But, just like there are peak traffic hours at the drive-thru or in the grocery store, there are also times during the day and week when calls into the customer service centers tend to spike upward. The WorldVentures and Rovia call centers use an internal system to constantly monitor our call traffic, similar to how transportation engineers monitor traffic on the roads and highways. From our analysis of this information, we’ve learned that between 8 and 10 a.m. CST, Reps experience the shortest wait times and that we usually receive the fewest number of calls on Friday. But maximizing your time doesn’t have to start when you reach a CSR! When you dial the call center’s phone number, simply knowing which option to choose beforehand can prevent frustration and misdirected questions. Here’s a complete list of the options you’ll have when you call in. Remember, all of the phone options listed below are subject to change, but when they do, we’ll let you know in “Customer Service Corner.” WorldVentures Client Services For Member Services, press one. From there: Rovia Support Existing Air/Hotel/Car Rental booking: Option 1 (Select this option if you want to change your existing air, hotel or car reservation, but please have your reservation number available.) Next week, Sean helps you maximize your time further by providing a list of important email addresses so that you can get the support you need without picking up the phone. Invite Your Prospects to a Local Opportunity Meeting Opportunity meetings show your friends, family and colleagues how the WorldVentures opportunity can help them achieve financial freedom, while they travel the world enjoying 5-star vacations at 3-star prices. You can find local opportunity meetings all over the world just by clicking on in the meetings calendar in your back office. And good news, the ever-popular London Flagship Meetings resume in February! If you know someone who could benefit from the WorldVentures opportunity, culture and lifestyle, get them to one of these Tuesday meetings in London. Date: Time: Cost: Note: The Don Italian Restaurant is within walking distance, but not exactly close to both London Bridge Rail & London Bridge & Tower Hill Underground stations. Here is a map to the venue. Adventure Awaits You on Your Next DreamTrip 
Where will your next adventure take you: Switzerland, Hungary, Malta, South Africa? There’s a whole world out there to explore, and there’s no better time to see it than right now. The possibilities are endless, just like the calendar of DreamTrips. So head to your DreamTrips website right now to plan your next journey. Don’t just dream it… live it! A Sample of Upcoming DreamTrips DreamTrip to KwaZulu-Natal, South Africa The Blue Marlin Hotel is located just 30 minutes south of the Durban International Airport on the east coast of KwaZulu-Natal, South Africa. The KwaZulu-Natal coast has a lot to offer, with fishing, scuba diving, golf, sailing, surfing, nature walks, arts and crafts markets, and adventure activities available year-round. Famous game reserves, beaches and mountains of the region can all be accessed within a scenic three-hour drive. For diving enthusiasts, the world-renowned Aliwal Shoal is just 5 kilometers (about 3 miles) directly offshore from the hotel. The area is also known as the golfing capital of South Africa, and there are over a dozen golf courses within an easy one-hour drive from the Blue Marlin Hotel—nine of these are ranked in the top 100 South African golf courses. The Blue Marlin Hotel is nestled in sub-tropical gardens, with ocean views that will take your breath away. A family-friendly hotel, you’ll find something for everyone: a swimming pool, splash pool, game room, beauty salon, beach access, restaurant, water sports, and a children’s play area. This DreamTrip also includes half board (breakfast and dinner). Book now before this DreamTrip sells out! “In January 2010, my wife and I went on our first DreamTrip to Nuevo Vallarta, Mexico, and it was great! It was a lot nicer place than I would have ever paid for on my own. My 78-year-old mom's a member of my team, and she just got back from a cruise to Alaska, which she still brags about. Your WorldVentures business is what you make of it. The people who want to help themselves will do quite well.” We look forward to seeing you on a fun and relaxing DreamTrip soon!
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